Wellpoint Anthem
Industry: Insurance company
DescriptionAnthem, Inc. is an American health insurance company founded in the 1940s, prior to 2014 known as WellPoint, Inc. It is the largest for-profit managed health care company in the Blue Cross and Blue Shield Association. CEO: Gail Koziara Boudreaux (20 Nov 2017–) Headquarters: Indianapolis, Indiana, United States Number of employees: ~56,000 (2017) Subsidiaries: HealthKeepers Inc, Amerigroup,
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Wellpoint Anthem Employees
Wal Mart Stores February 2015 - Present
Wellpoint Anthem 2002 - 2014
Skills
Health Insurance, Insurance, General Insurance, Claims Management, Commercial Insurance, Disability Insurance
Education
Moraine Park Technical College
GED
Florida Blue June 2013 - Present
Liberty Medical/Medco Health Solutions June 2011 - November 2012
WellPoint April 2010 - March 2011
WellPoint October 2007 - March 2010
Wellpoint Anthem January 2005 - December 2006
Skills
Strategic Planning, Team Leadership, Operations Management, Process Improvement, Leadership, Pharmacy Benefit..., Change Management, Healthcare Management, Disease Management, Product Development, Managed Care, Healthcare, Hospitals, Team Building, Utilization Management, Medicaid, Provider Relations, Data Analysis, Management, Medicare, Business Process..., Project Management, Quality Improvement, Clinical Research, Healthcare Industry, Cross-functional Team..., Health Insurance, Sales Operations, Diabetes, Strategy, HMO, Health Policy, Healthcare Information..., Health Care Reform, Healthcare Consulting, Network Development, Insurance, P&L Management
Education
Quinnipiac University - School of Business
MBA, Health Care Management
Harvard Pilgrim Health Care March 2014 - Present
Wellpoint Anthem July 1996 - March 2014
Skills
Disability Insurance, Brokers, Dentistry, Health Insurance, Insurance, Employee Benefits, Health Savings Accounts, Underwriting, Managed Care, Medicare, Account Management, Life Insurance
Education
Southern Connecticut State University 1991 — 1995
Bachelor's degree, Corporate Communications
Missouri State University July 2013 - Present
Guaranty Bank May 2011 - June 2013
Wellpoint Anthem June 2005 - April 2011
Skills
Employee Benefits, Human Resources, Employee Relations, Customer Service, Benefits Administration, Performance Management, Leadership Development, Leadership, Team Building, Health Insurance, Onboarding, Insurance, Organizational..., Data Analysis, Microsoft Office, Recruiting, Strategic Planning, Employee Engagement, Public Speaking, Training, Management, Payroll, Employee Training, Microsoft Excel, Talent Management, Networking, HRIS, Workforce Planning, FMLA, Events Coordination, Outlook, Succession Planning, Software Project..., Interviews, Conflict Resolution, Process Improvement, Time Management, Event Planning, Talent Acquisition, New Hire Orientations, PowerPoint, Access, Personnel Management, Coaching, Policy, HR Policies, Research, Resume Writing, Social Media, Leisure Travel
Education
Middlesex County College
Associate of Arts and Sciences (AAS), Computer Science
Missouri State University
BS, Human Resources Management
Centura Health July 2015 - Present
Centura Health August 2014 - Present
Children's Hospital Colorado July 2013 - August 2014
Children's Hospital Colorado October 2012 - August 2013
Wellpoint Anthem October 2011 - October 2012
University of Colorado Hospital October 2010 - October 2011
University of Colorado Hospital May 2010 - August 2010
University of Colorado Hospital January 2009 - January 2010
MediaBreakaway 2006 - 2007
Skills
Healthcare, Customer Service, Hospitals, Training, Healthcare Management, Project Management, Marketing, HIPAA, Strategic Planning, Microsoft Excel, Process Improvement, Epic Systems, Outlook, Medical Records, Account Management, Administration, Professional Services, Microsoft Word, Event Planning, Policy, Patient Safety, Data Entry, Access, Payroll, Computers, Organization, Communication Skills, Kronos, Planning, Invoices, Scheduling, Staff Development, Insurance, Microsoft Office, Office Management, Telephone Skills, Administrative..., Healthcare Industry, Time Management, Contract Management, Procurement, Revenue Cycle, Joint Commission..., MS Excel Pivot Tables, Revenue Projections, EMR, Healthcare Information..., Management, Budgeting & Forecasting
Education
Regis University 2005 — 2010
Healthcare Administration, Healthcare
Wellpoint Anthem June 2015 - Present
UnitedHealth Group September 2014 - May 2015
Cigna April 2014 - September 2014
ESPN September 2013 - March 2014
Sila Solutions Group February 2013 - September 2013
Webster Bank February 2010 - January 2013
Pratt & Whitney June 2009 - September 2009
Centerprise Inc July 2006 - January 2009
Five Mile Capital November 2003 - March 2006
GlobeOp Financial Services June 2002 - October 2003
Skills
UML, Java Enterprise Edition, Tomcat, JSP, Ant, AJAX, JBoss Application Server, SOAP, XML, JSON, Maven, Servlets, Struts, Spring, JUnit, Enterprise Architecture, EJB, JavaScript, XSLT, Java, SQL, Oracle, MyBatis, REST, Spring Batch, Spring Integration
Education
New York University 1996 — 2000
BS, Computer Science
New York University
Bachelor of Science (B.S.), Computer Science
Dignity Health September 2014 - Present
Staffing For Hire November 2013 - September 2014
Physician Partner September 2012 - September 2013
WellPoint Anthem February 2008 - March 2013
Wellpoint Anthem September 2007 - February 2008
Skills
Medical Billing, Medical Records, Medical Coding, Medical Case Management, Customer Service, Billing Systems, Receptionist Duties, Account Reconciliation, Hospitals, Data Entry, Inpatient, Outlook, Accounts Payable, Insurance, Microsoft Word
Education
Oxnard College 2007 — 2013
Channel Islands High School 2003 — 2006
High School Diploma
MSD Warren Township Schools July 2015 - Present
Home September 2014 - March 2015
Wellpoint Anthem September 2014 - March 2015
Indianapolis Public Schools November 1991 - July 2014
Indianapolis Public Schools 1991 - 2014
Skills
Typing 56 words per..., Editing, Teaching, Higher Education, Educational Leadership, Public Speaking, Poet, 10 Key Touch, Published Author, Computer Application..., Microsoft Office, Event Planning, Microsoft Word, Nonprofits, Microsoft Excel, Leadership Development, Community Outreach, Strategic Planning, Leadership, Customer Service, Management, Training, PowerPoint, Team Building
Education
Everest College 2014 — 2016
Associate's Degree, Business Administration and Management, General
Martin University 1996 — 1997
None, Elementary Education and Teaching
Martin University, Indianapolis, IN 1994 — 1995
No degree, Education
Wellpoint Anthem September 2013 - September 2014
Health One September 2009 - September 2013
us bank October 2005 - November 2006
Skills
Customer Service, Acute Care, Healthcare, Healthcare Information..., Hospitals, EMR, Insurance, Medicare, Health Insurance, Data Entry, Outlook, Medical Terminology, Access
Education
Metropolitan State University of Denver
Wellpoint Anthem February 2014 - Present
Hewlett-Packard August 2010 - December 2011
Skills
SharePoint, C# 4.0, C++ Language, SQL Server Management..., Oracle SQL Developer, MySQL, Microsoft SQL Server, JavaScript, ASP.NET, d3.js, CSS, PHP, Microsoft Office, phpMyAdmin, HTML 5, Visual Studio, jQuery, XML, JSON, Visual Basic, CSS3, AJAX, Java, .NET, C#
Education
Old Dominion University 2012 — 2013
Master's degree, Computer Science
CRRR
GITAM University
Wellpoint Anthem September 2012 - Present
United HealthGroup January 1993 - April 2009
Los Angeles Corporate Center September 1989 - February 1993
USC Norris Comprehensive Cancer Center- Informatics March 1986 - August 1989
Boeing June 1975 - February 1986
Skills
Microsoft Office, Windows XP, Oracle CRM, Reliable, Skilled Multi-tasker, Exceptionally well..., Office Management, Enrollment Services, XP, Invoicing, Access
Education
Rio Hondo College 1977 — 1979
Accounting
Wellpoint Anthem February 2014 - Present
Caritas Birth Care May 2011 - Present
The Judge Group August 2013 - February 2014
Samaritan Health Services June 2013 - July 2013
ATRIO Health Plans February 2013 - May 2013
Inova Health System June 2012 - December 2012
Washington Hospital Center June 2012 - November 2012
Sharron Baucom Dale City Recreation Center January 2012 - November 2012
Greater Baltimore Medical Center January 2012 - April 2012
The Gabriel Network August 2011 - April 2012
Skills
Nursing, Cpr Certified, Fitness, BLS, Healthcare, Labor Support, Epic Systems, EMR, Prenatal Care, Birth, Healthcare Information..., EHR, HIPAA, Wellness, Medical Terminology, Medical Records, CPOE, Vital Signs, Emergency Services, Childbirth, Lactation, PowerPoint, Inpatient, Community Outreach, Patient Safety, Hospitals, Data Entry, HEDIS, Postpartum, Classroom Management, Health Education, Therapeutic Listening, Close Attention to..., Social Networking, Customer Service, Documentations, Critical Thinking, Software Documentation, Ambulatory Care, Training, Ambulatory, Nonprofits, EKG, Pregnancy, Medicine, Fundraising, Nursing Education
Education
Thomas Aquinas College 2003 — 2007
B.A., Liberal Arts
Marymount University 2008 — 2009
B.S.N., Nursing, accelerated program
Prince William Fire and Rescue (Virginia) 2010 — 2011
EMT-Basic certification, Emergency medical services
Prepared Childbirth Educators, Inc. (PCE) 2011 — 2012
Certified perinatal fitness instructor and breast-feeding counselor, Pre/postnatal fitness, lactation support
University of Maryland Baltimore County
BLS Instructor, American Heart Association
Childbirth and Postpartum Professional Association (CAPPA)
Certified labor doula, Labor support
Wellpoint Anthem January 2015 - Present
Infosys July 2007 - December 2014
Skills
PL/SQL, Unix, Web Services, XML, Unix Shell Scripting, SQL, Microsoft SQL Server, ASP.NET, Software Project..., WCF, Quality Center, SOA, Databases, .NET, JavaScript, C#, VB.NET
Education
Osmania University 2003 — 2007
Bachelor of Engineering (B.E.), Computer Science, 4
Narayana Jr College 2001 — 2003
Intermediate Public Examinations, Maths, Physics and Science
Wellpoint Anthem October 2011 - May 2014
UnitedHealthcare February 2011 - October 2011
WellPoint March 2010 - November 2010
Royal Bank of Scotland May 2009 - February 2010
GE Corporate Financial Services July 2006 - February 2009
Aetna August 2003 - July 2006
Oxford Health Plans 1999 - 2003
Physicians Health Services (HealthNet) January 1997 - May 1999
Blue Cross & Blue Shield of Connecticut 1995 - 1997
Avraham Y Goldratt Institute 1990 - 1993
Skills
Data Warehousing, Business Intelligence, Business Analysis, PMI, Project Management, Informatics, Business Objects, Project Portfolio..., Information Technology, Certified Project..., SDLC, PMP, Software Development..., PMO, Resource Management, Software Project..., Databases, SOA, Oracle, Program Management, Enterprise Architecture, Vendor Management, Management, Enterprise Software, IT Management, Testing, Software Development, Unix, Requirements Gathering, User Acceptance Testing, IT Strategy, Business Requirements, DB2, SharePoint, Strategy, Integration, Requirements Analysis, Business Process, Visio, Business Process..., Systems Analysis, Project Delivery, MS Project, Crystal Reports, Agile Project Management, Informatica, Agile Methodologies, Team Management, Data Modeling, Software Documentation
Education
Southern Connecticut State University 1984 — 1989
B.S., Computer Science
Bishop Kenrick High School
Cobalt Benefits May 2010 - Present
Fidelity Investments July 2005 - March 2010
Wellpoint Anthem February 2003 - July 2005
Skills
Account Management, Sales, Sales Management, Insurance, New Business Development, Customer Service, Direct Sales, Salesforce.com, Property & Casualty..., B2B, Sales Process, Cold Calling, Marketing, Commercial Insurance, Business Development, Marketing Strategy, Negotiation, Health Insurance, Management, Key Account Management
Education
Southern New Hampshire University 2003 — 2007
Master's degree, Mental Health Counseling/Counselor
Southern New Hampshire University 1998 — 2002
Bachelor of Arts (B.A.), Psychology/Business Administration
Wellpoint Anthem June 2008 - Present
Albany Associates in Cardiology June 2006 - June 2008
LasikPlus Vision Center February 2005 - June 2006
Albany Medical Hospital April 2003 - February 2005
Albany Medical Hospital January 2002 - April 2003
Skills
Administrative..., Outlook, Health Insurance, Insurance, Employee Benefits, Data Entry, Lotus Notes, Visio, Access, Office Management, Travel Arrangements, Spreadsheets, Customer Service, Microsoft Excel, PeopleSoft, Medicare, Microsoft Word, HIPAA, Microsoft Office, PowerPoint, Administrative...
Education
Schenectady County Community College
Human Services, General
Front Range Orthopedic January 2015 - Present
Wellpoint Anthem February 2012 - October 2014
Skills
Microsoft Excel, Outlook, Time Management, Training
Education
Pikes Peak Community College 2011 — 2014
associate of general studies, medical coding specialist certification
San Antonio community college 2003 — 2007
none, Elementary Education and Teaching
ConnectiCare May 2015 - Present
BLUE CROSS/BLUE SHIELD OF MASSACHUSETTS July 2014 - October 2014
Wellpoint/Anthem July 2013 - March 2014
Wellpoint Anthem April 2012 - June 2013
Bloomberg Government September 2010 - March 2011
Blue Cross of Northeastern PA January 2006 - August 2010
Blue Cross of Northeastern PA April 2000 - December 2005
Fleet Bank February 1994 - February 2000
Fleet Bank September 1989 - January 1994
Fleet Bank November 1986 - August 1989
Skills
Process Improvement, Performance Management, Program Management, Business Transformation, Leadership, Customer Satisfaction, Strategic Planning, Insurance, Health Insurance, Change Management, Banking, Outsourcing, Operations Management, Training, Management, Strategy, Budgets, Healthcare, Analytics, Risk Management, Team Leadership, Enterprise Software, Business Process..., Customer Service, Integration, Call Centers, Recruiting
Education
Siena College 1975 — 1980
B.S., Finance
Kokomo Center Schools August 2014 - June 2015
Talawanda School District January 2014 - May 2014
Miami University Speech and Hearing Clinic August 2012 - March 2014
Cincinnati Children's Hospital Medical Center August 2013 - December 2013
Kettering Health Network June 2013 - August 2013
Milford Exempted Village School District October 2011 - May 2012
Western Michigan University September 2010 - April 2011
Medieval Institute Publications May 2010 - August 2010
Western Michigan University September 2009 - April 2010
Wellpoint Anthem January 2007 - October 2007
Skills
Editing, Teaching, Writing, English, Speech Therapy, Voice Therapy, AAC, videostroboscopy, Accent Reduction, writing IEPs, Sketching, CELF-4 language test, GFTA-2 articulation test
Education
Miami University 2012 — 2014
Master's Degree, Speech-Language Pathology/Pathologist
Western Michigan University 2008 — 2011
Masters, Medieval Studies
Miami University 2002 — 2006
BA, Linguistics
Wellpoint Anthem January 2005 - Present
Wellpoint Anthem January 2000 - January 2005
Wellpoint Anthem January 1995 - January 2000
WellPoint May 1987 - January 1995
Education
Southern Connecticut State University 1981 — 1986
BS, Sociology
WellPoint 2012 - Present
WellPoint 2010 - 2012
WellPoint 2009 - 2010
Wellpoint Anthem 2009 - 2009
Wellpoint Anthem 2005 - 2009
WellPoint 2001 - 2005
Spirit of America National Bank 1997 - 2001
GE Capital 1991 - 1997
Skills
PMP, Project Portfolio..., SDLC, Process Improvement, Vendor Management, Business Analysis, Program Management, Business Process..., Resource Management, Visio, Project Management, Requirements Gathering, Business Requirements, Change Management, Cross-functional Team...
Education
Northern Kentucky University
Bachelor of Science, Business Management
Peak-Ryzex April 2014 - Present
Wentworth Douglass Hospital 2013 - 2014
MedVentive 2009 - 2012
Starbucks 2006 - 2010
Wellpoint Anthem 2001 - 2007
Skills
Management, Sales, Business Development, Microsoft Office, Customer Service, Microsoft Excel, Project Management
Education
Middlesex Community College 1998 — 2001
Salem State University 1996 — 1998
English Language and Literature, General
American Modern Insurance Group April 2015 - Present
Wellpoint Anthem October 2014 - February 2015
Southwestern Ohio Council for Higher Education April 2010 - October 2012
Wright Brothers Institute June 2009 - August 2009
American Income Life Insurance Company June 2008 - February 2009
Skills
Lean Manufacturing, Six Sigma, DMAIC, Pareto Analysis, Materials Science, Research, Ergonomics, Microsoft Office, Process Engineering, Process Improvement, Root Cause Analysis, Human Factors, Prosthetics, Kaizen, Kanban, 5S, Value Stream Mapping, Control Charts, Cause & Effect Diagram, 5 Why, Process Flow Charts, Poka Yoke, Histograms, Intelligence Analysis, Salesforce.com, Sales Presentations
Education
Wright State University 2009 — 2012
Master of Science (MS), Bioengineering and Biomedical Engineering, 4.0
Advanced Technical Intelligence Center (ATIC) 2009 — 2009
Certificate of Training, Signals Intelligence
Miami University 2002 — 2006
Bachelor of Science (BS), Kinesiology and Exercise Science
WellPoint, Anthem, Amerigroup Corporation June 2013 - Present
WellPoint, Anthem December 2009 - June 2013
WellPoint, Anthem August 2008 - December 2009
WellPoint, Anthem April 2005 - August 2008
Skills
Clinical Analytics, Trend, Healthcare Reimbursement, Healthcare Analytics, Healthcare Industry, Healthcare Information..., Pharmacy
Education
Shenandoah University 2000 — 2002
Doctor of Pharmacy (Pharm.D.), Magna Cum Laude Honors
SUNY at Buffalo 1992 — 1997
Bachelor of Pharmacy (B.Pharm.), Pharmacy, Cum Laude Honors
121 Realty February 2012 - Present
Wellpoint Anthem November 1992 - July 2009
Skills
Customer Service, Real Estate, Foreclosures, Management, Selling, Condos, Marketing, Residential Homes, Listings, Sellers, Real Property, Budgets, Relocation Buyers, HUD, Buyers, Move Up Buyers, Referrals
Education
Arvada West High School
Diploma
Pima Medical Institute-Denver
Certificate
Wellpoint Anthem October 1996 - Present
Toastmasters District 48 2012 - 2014
Toastmasters District 48 2012 - 2014
Toastmasters District 48 2012 - 2014
National Speakers Association Central Florida 2011 - 2012
Skills
Product Development, Project Management, SDLC, Business Analysis, Public Speaking, Team Building, Process Improvement
Education
Pepperdine University 1983 — 1985
MBA
University of Florida 1978 — 1981
BSBA, Computer Science
Wellpoint Anthem October 2006 - Present
'GE' General Electric: Money - WMC Mortgage August 2006 - October 2006
Amgen - Pharmaceuticals August 2005 - August 2006
Countrywide Home Loans April 2004 - August 2005
Wellpoint Anthem January 2001 - April 2004
Education
San Diego State University-California State University 1998 — 2001
BS - Bachelor of Science, Business Administration – Marketing
Arch Brokerage, Inc. October 2013 - Present
Wellpoint Anthem May 2012 - September 2013
UnitedHealth Care September 2011 - August 2012
UnitedHealthcare June 2010 - February 2011
UnitedHealthcare November 2007 - April 2010
UnitedHealthcare January 2006 - November 2007
UnitedHealthcare January 2004 - December 2005
UnitedHealthcare January 1997 - December 2003
UnitedHealthcare April 1995 - January 1997
Skills
Account Management, Public Speaking, Sales Management, Coaching, Selling, Self Starter, Managing Budget, Medicare, Consultative Selling, Medicare Supplements, Health Insurance, Managed Care, New Business Development, Contract Negotiation, Team Leadership, Team Building, Medicaid, Healthcare, Training, Sales, Strategy, Marketing, Insurance, Management, Recruiting, Brokers, Call Centers, Healthcare Industry, HMO, Customer Retention, Provider Relations, Health Savings Accounts, PPO
Education
University MO Rolla 1976 — 1977
No, General Education
Southeast Missouri State University 1971 — 1972
No, Education
Oran High School 1968 — 1971
Yes, General Education
Wellpoint Anthem October 2008 - July 2010
US Navy September 1997 - September 2005
Skills
Logistics, Inventory, Budgets, Management, Troubleshooting, Inventory Management, Inventory Control, Supply Chain Management, Logistics Management, Materials Management, Warehousing, Process Improvement, Continuous Improvement, Warehouse Management, Purchasing
Education
Ridley Lowell Business and Technical Institute 2013 — 2013
Medical Billing & Coding, 4.0
Southern New Hampshire University 2008 — 2013
MBA, Business Management
Southern New Hampshire University 2006 — 2008
BS, Business Administration
Tricia's Cleaning Service's April 2005 - Present
Wellpoint Anthem May 2006 - May 2007
Education
Northern Essex Community College 2013 — 2016
Associate's Degree, Accounting and Business/Management
Methuen High
Wellpoint Anthem 2014 - Present
Urban League of Greater Cincinnati 2011 - 2012
Molina Healthcare 2008 - 2011
Hamilton County Public Defender Office 1996 - 2001
Hamilton County Public Defender Office 1996 - 2001
Skills
Public Speaking, Research, Teaching, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Windows, Outlook, Social Services, Program Management, Leadership, Fundraising, Training, Medicaid
Education
Northern Kentucky University—Salmon P. Chase College of Law
Law
Xavier University
Master of Science (M.S.), Criminal Justice
Wellpoint Anthem March 1998 - Present
Southern New Hampshire University January 1993 - January 2008
United States Air Force February 1982 - February 1986
Skills
Program Management, Project Management, SDLC, Healthcare, Change Management, Health Education, Process Improvement, PMP, Business Analysis, Healthcare Information..., Vendor Management, Public Health, Fitness, Wellness Coaching, Product Development, Team Building, Strategy, Strategic Planning, Leadership
Education
Rivier College
Master of Business Administration (MBA)
St. Leo University
Bachelor of Business Administration (BBA)
IBM July 2004 - February 2015
U.S. Office of Personnel Management (OPM) November 2014 - January 2015
Deepwater Horizon Support Services, Inc. January 2014 - October 2014
Wellpoint Anthem April 2013 - November 2013
County of Los Angeles, CEO BRANCH July 2012 - October 2012
University of California Office of the President January 2010 - July 2012
University of California Office of the President March 2007 - January 2010
Kenetics Concepts Inc December 2007 - March 2008
Geisinger Health System September 2007 - December 2007
CareFirst BlueCross BlueShield March 2007 - August 2007
Skills
Management Consulting, Risk Management, Business Intelligence, Business Process..., Software Development, Analysis, Data Warehousing, Management, SDLC, Business Strategy, Software Documentation, Quality Assurance, Business Process, Enterprise Software, Business Analysis, IT Strategy, Software Project..., Requirements Analysis, Program Management, PMO, Project Portfolio..., Integration, CRM, Process Improvement, Solution Architecture, Requirements Gathering, Information Technology, Project Management
Education
Pepperdine University 2000 — 2002
MBA, Business Managment
University of California, Irvine 1992 — 1997
BS, Biological Sciences
Wellpoint Anthem October 2014 - Present
Direct Connect Ventures January 2013 - May 2014
Crossroads Staffing, Inc. November 2010 - October 2012
Priority Business Services June 2009 - August 2010
Triad Systems/Worktek April 2002 - April 2009
Kavlico Corporation June 2000 - January 2002
Skills
Applicant Tracking..., Technical Recruiting, College Recruiting, Internet Recruiting, Recruiting, Talent Acquisition, Human Resources, Staffing Services, Account Management, Operations Management, Project Management, Customer Engagement, Multiple Project..., Customer Service, Manufacturing, Team Building, Temporary Placement, Management, Time Management, Process Improvement, Business Development, Payroll, Leadership
Education
Moorpark College 2000 — 2002
General Education
Moorpark High School
The HR Office, Inc. August 2014 - Present
Wellpoint Anthem June 2013 - June 2014
Keller Willams Realty February 2011 - April 2014
The Bumble Bee Project February 2010 - April 2014
Time Warner Cable September 2011 - May 2013
Weichert Realtors April 2010 - February 2011
DHL Express September 2002 - October 2008
Heaven's Magic Web Design March 1998 - September 2008
MarkSports Studios June 1997 - August 2000
MarkSport 1990 - 2000
Skills
Customer Service, Sales, Real Estate, Investment Properties, Sellers, Marketing, Selling, Team Building, Management, Residential Homes, Retail, Leadership, Training, Customer Satisfaction, Small Business, Budgets, Strategy, Contract Negotiation
Education
Multiple Courses via Professional Forums 1992 — 2008
N/A, Business
Mercy College 1977 — 1978
Accounting
Wellpoint Anthem Bus DriverRTDApril 1994 - July 2007
Skills
Customer Service, Process Improvement, Health Insurance, Claim, Training
Education
Morehouse College 1988 — 1991
Computer Science
Active Health Management/Aetna January 2011 - September 2012
Wellpoint Anthem April 2010 - December 2011
Skills
Healthcare, Managed Care, Strategic Planning, Health Insurance, Process Improvement, Leadership, Program Management, Team Building, Insurance, Strategy, Wellness, Management, Change Management, Coaching, Project Management, Customer Service, Account Management, Business Analysis, Marketing, Medicare, sales, Sales, Public Speaking, Wellness Coaching
Education
Metropolitan State University of Denver 1995 — 2000
Bachelor of Applied Science (B.A.Sc.), Biology/Chemistry
Metropolitan State University of Denver 1995 — 2000
Bachelor’s Degree, Nutrition Sciences
Plan Investment llc January 2006 - Present
ACS 2005 - 2009
Wellpoint Anthem 1996 - 2005
Skills
Brokerage, Business Planning, Buyer Representation, Commercial Real Estate, Due Diligence, Contract Negotiation, First Time Home Buyers, Entrepreneurship, Foreclosures, Investments, Investors, Joint Ventures, Leases, Listings, Luxury, Marketing, Mortgage Lending, Negotiation, New Home Sales, Property, Property Management, Public Speaking, REO, Real Estate, Real Estate Development, Real Estate Economics, Real Estate Financing, Real Estate Transactions, Real Property, Referrals, Relocation, Rentals, Residential Homes, Sellers, Selling, Short Sales, Single Family Homes, Small Business, Start-ups, Strategic Planning, Investment Properties, Condos, Real Estate Investor, Buyers, Landlords, Appraisals, Asset Management, Resellers, Income Properties, Construction
Education
Post University 2004 — 2006
Law
Porter and Chester Institute of Stratford
Engineering architecture
Sabika Jewelry March 2015 - Present
Wellpoint Anthem March 2013 - Present
Wellpoint Anthem September 2011 - March 2013
Wellpoint Anthem December 2009 - September 2011
Mountain States Health Alliance January 2007 - July 2009
Mountain States Health Alliance March 2004 - January 2007
Frontier Health May 2000 - April 2005
Civitan Foundation 1999 - 2002
Civitan Foundation 1999 - 2002
Snelling 1995 - 1997
Skills
Healthcare, Managed Care, Data Analysis, Healthcare Management, Provider Relations, Business Process..., Credentialing, Medicaid, Hospitals, Medicare, Physician Relations, Medical Billing, Health Policy, Process Improvement, Healthcare Industry, Health Insurance, Quality Improvement, Leadership, Network Development, Analysis, Claim, Recruiting, Operations Management, Healthcare Information..., Medicaid Managed Care, HIPAA, Nursing, EHR, Healthcare Consulting, Physicians, Revenue Cycle, HMO, Utilization Management, JCAHO, Performance Improvement, Policy, Pharmacy Benefit..., Home Care, Practice Management, PPO, Revenue Cycle Management, Behavioral Health, Disease Management, Inpatient, Medicare Part D, Medical Coding, EMR, Case Management, CPT, Medical Compliance
Education
Milligan College 2005 — 2007
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
Milligan College 1997 — 2000
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Gate City High School 1985 — 1989
Diploma, Honors, College/University Preparatory and Advanced High School/Secondary Diploma Program, Honors
Wellpoint Anthem November 2011 - Present
IU Health March 2012 - June 2014
Madison Health Care December 2010 - December 2012
Skills
Medical Terminology, Medical Billing, Medical Coding, Medical-Surgical, Medical Records, Healthcare Management, Health Insurance, Utilization Management, Utilization Review, Managed Care, Medical Case Management, Audio Typing, Document Review, Critical Thinking, Policies & Procedures...
Education
Medtech College-Greenwood Campus 2009 — 2015
Associate of Science (A.S.), Registered Nursing/Registered Nurse, 3.9 GPA
Wellpoint Anthem July 2015 - Present
Chatham County Schools July 2000 - March 2005
Education
Savannah State University
Marketing
Catholic Health East October 2012 - Present
ProHealth Physicians 2010 - September 2012
Wellpoint Anthem 2004 - 2010
Anthem 2002 - 2004
Anthem 2000 - 2002
Skills
Healthcare, Insurance, Data Entry, Invoicing, HIPAA, Customer Service, Outlook, Access, Administration, Payroll, Software Documentation, Process Improvement, Medical Records, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Analysis, Accounts Payable &..., Business Process..., Medicare/Medicaid..., Medicare Advantage, Medicare Supplements, Jabber, Health Insurance, Medicaid, Medicare, Managed Care, Claim
Education
Post University 2010 — 2015
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Briarwood College
Anthem, Inc. August 2014 - Present
Wellpoint Anthem July 2013 - August 2014
Amerigroup August 2012 - August 2013
EmblemHealth January 2010 - January 2012
Skills
Microsoft Word,..., Ocap, Nexgen, Sanovia,..., Medicare, Medicaid, Healthcare, Hospitals, Leadership, Health Insurance, Clinical Research, Training, Employee Benefits, Medicine, Pharmacy Benefit..., Pharmaceutical Industry, healthcare claims, Prior Authorization, Data Entry
Education
Mercy College 2010 — 2015
Bachelor's Degree, Health Services/Allied Health/Health Sciences, General
Mercy College 2010 — 2015
Bachelor of Science (B.S.), Health Services/Allied Health/Health Sciences, General
New Covenant Community Church April 2014 - Present
Anthem, Inc. February 2014 - Present
GW Medical Faculty Associates February 2013 - February 2014
WellPoint April 2009 - February 2013
Wellpoint Anthem November 2007 - April 2009
Skills
Health Insurance, Call Center, Workforce Management, Insurance, Process Improvement, Vendor Management, Customer Service, Employee Benefits, Outlook, Customer Satisfaction, Visio, Data Analysis, Project Management, Leadership, Process Scheduler, Analysis, Call Centers, Software Documentation, HIPAA, Access
Education
Shaw University 2001 — 2003
Mass Communications
New Kent High School 1997 — 2001
Wellpoint Anthem September 2014 - Present
Urban Lending Solutions June 2012 - March 2013
Burlington October 2010 - March 2011
Skills
Community Outreach, Team Building, Operations Management, Microsoft Word, Customer Service, Coaching, Microsoft Office, Management, Strategic Planning, Microsoft Excel
Education
Red Rocks Community College 1994 — 1997
Associateâs Degree, Computer Science, 3.0
Independent Living Systems, LLC January 2015 - Present
Wellpoint July 2012 - Present
Wellpoint Anthem 2009 - 2014
Wellpoint Anthem March 2010 - July 2012
Skills
Insurance, Health Insurance, Healthcare, Medicare Part D, Medicaid, Customer Service, Outlook, Requirements Gathering, Business Analysis, Claims Resolution, Quality Assurance, Claim, HIPAA, Medicare Advantage, Microsoft Excel, Customer-focused Sales
Education
Robert Morris University 1979 — 1983
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
University of Richmond
Teaching Certificate, Elementary Education and Teaching
Cable ONE December 2013 - Present
Wellpoint Anthem June 2013 - December 2013
Atlantic Coast Media Group 2009 - 2012
Etronics Online Store March 2008 - September 2009
Caliber Inspection November 2006 - December 2007
Sound Community Bank August 2005 - November 2006
Sound Community Bank March 2004 - August 2005
Skills
Training, Call Centers, Sales, Management, Customer Service, Interviews, Sales Management, Customer Retention, Team Building, Customer Satisfaction, Adult Learning Theory, Facilitation, Instructional Design, Hiring, New Hire Training
Education
Paradise Valley Community College 2013 — 2016
Associate’s Degree, Business Administration and Management, General, 3.6
Blue Cross Blue Shield of Arizona September 2015 - Present
Mayo Clinic February 2014 - Present
Mercy Clinic Internal Medicine Clayton July 2011 - February 2014
Wellpoint Anthem December 2012 - January 2014
Passport Health of St. Louis October 2012 - January 2014
St. John's Medical Center July 2008 - June 2011
Skills
Medicine, Surgery, Healthcare, Public Health, Internal Medicine, EMR, Hospitals, Board Certified, Healthcare Management, Pain Management, Clinical Research, Hospital Medicine, Healthcare Information..., Strategic Planning, Community Outreach
Education
Washington University in St. Louis - Olin Business School 2011 — 2014
M.B.A.
Northwestern University - The Feinberg School of Medicine 2003 — 2007
M.D., Medicine
Tennessee State University 1999 — 2003
B.S., Biology
Lutheran High School North 1995 — 1999
Wellpoint Anthem January 2015 - Present
ProCare Hospcie Care October 2008 - January 2015
Skills
English, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Teaching, Outlook, Microsoft Office, Leadership, Account Management
Education
Penn Foster 2014 — 2015
Medical Insurance Coding Specialist/Coder
Sandy Creek High School 2000 — 2004
CCAO/CEBCO August 2014 - Present
May Insurance Services April 2013 - August 2014
Wellpoint Anthem August 1994 - June 2012
Cornerstone Broker Insurance Services 2012 - 2012
Skills
Health Insurance, Sales Management, Team Building, Team Leadership, Problem Solving, Competitive Analysis, Data Analysis, Mentoring, Sales Presentations, Strategic Planning, Marketing Strategy
Education
Miami University 1975 — 1980
Bachelor of Science (BS), Marketing
C. Lynette October 2014 - Present
Indiana Department of Homeland Security September 2014 - Present
Journalistic Expressions January 2014 - Present
Various Websites July 2011 - September 2014
Wellpoint Anthem April 2012 - March 2013
FedEx Office February 2008 - May 2009
Capital News Service August 2007 - December 2007
Skills
Publications, Microsoft Office, Customer Service, Cash Handling Experience, Accounting, Publishing, Copy Editing, Editing, SEO, AP Style, Management, Social Networking
Education
Michigan State University 2003 — 2007
BA, Journalism
Lincoln High School 1999 — 2003
Diploma, Academic, 3.2
Wellpoint Anthem July 2014 - Present
Wellpoint Anthem December 2013 - July 2014
Madison House December 2013 - March 2014
Voodoo Factory Studio January 2013 - December 2013
CincyRents, Inc. May 2013 - September 2013
FormShare, LLC June 2012 - September 2012
Skills
Microsoft Excel, Financial Modeling, HTML scripting, XML Scripting, Microsoft Office, Financial Analysis, PowerPoint, Microsoft Word, Customer Service, Outlook, Access
Education
University of Cincinnati College of Business 2010 — 2013
Baccalaureate, Finance, 3.25 / 4.00
Miami University 2009 — 2010
MVP Health Care March 2011 - January 2013
WellPoint October 2006 - December 2010
Wellpoint Anthem December 1995 - September 2006
Wellpoint Anthem August 1993 - November 1995
Education
Regis University
MBA, International Business
University of Hawaii at Manoa
BBA, Management
Time Warner Cable January 2015 - Present
Wellpoint Anthem August 2014 - October 2014
United States Marine Corps March 2014 - July 2014
Wright Career College February 2014 - March 2014
Kansas Department of Health and Environment June 2013 - August 2013
Topaz Shared Services November 2012 - May 2013
Westar Energy January 2011 - June 2011
Vangent, Inc. October 2009 - September 2010
Accent Marketing August 2006 - February 2009
T-Mobile September 2005 - August 2006
Skills
Curriculum Development, Team Building, Leadership, Management Development, Instructional Design, Call Center Development, Training, Program Management, CRM, Coaching, Quality Assurance, Training Delivery, Performance Management, Call Centers, Employee Training, Adult Learning..., Management, Instructor-led Training, Time Management, Needs Analysis, Captivate, Leadership Development, Workshop Facilitation, Blended Learning, Strategy, E-Learning, Employee Engagement, Talent Management, Adult Education, Staff Development, Performance Improvement, Interviews, Organizational..., Onboarding, Conflict Resolution, Change Management, Policy, Training Facilitation, Organizational..., Succession Planning, Employee Relations, Human Resources, ADDIE, Distance Learning, Software Documentation, Sales, Customer Service, Curriculum Design
Education
Park University 2011 — 2013
Master of Education (MEd), Adult and Continuing Education and Teaching, 4.0
Missouri Western State University 1998 — 2002
BSE, Secondary Education/English
Hewlett-Packard Enterprise Services September 2010 - April 2015
Cigna West August 2009 - August 2010
The TriZetto Group May 2006 - July 2009
Wellpoint Anthem February 2000 - May 2006
Ernst & Young LLC January 1998 - February 2000
Anthem Blue Cross and Blue Shield June 1991 - January 1998
Florida Commercial Trust August 1987 - June 1991
Blue Cross and Blue Shied August 1979 - June 1987
Skills
Healthcare Information..., Business Analysis, Process Improvement, SDLC, Requirements Analysis, Vendor Management, Software Documentation, Project Management, Program Management, Consulting, Process Flow..., Quality Assurance, HP Quality Center, EHR, Medical Coding
Education
Miami Dade College
University of Denver
University of Denver
University of Phoenix
Molina Healthcare April 2015 - Present
Wellpoint Anthem 2013 - 2015
San Diego Prevention Research Center/San Diego State Research Foundation January 2013 - December 2013
PsyCare, Inc. June 2012 - July 2013
PsyCare, Inc. January 2010 - June 2012
Skills
Health Insurance, Behavioral Health, Research, Insurance Verification, Provider Relations, Case Management, Medical Billing, HEDIS, Mental Health, Client Intake, Community Outreach, Prior Authorization, Data Analysis, Data Entry, Data Mining, Microsoft Excel, Microsoft Word, Microsoft Office, Grant Writing, Grant Preparation, Grants, Grant Administration, Curriculum Development, Medical Coding, Collections
Education
San Diego State University-California State University 2008 — 2013
Bachelor of Science (B.S.), Public Health
Parkview Baptist School 2006 — 2007
H.S. Diploma
PROGNOS INC June 2015 - Present
Purdue University August 2007 - May 2015
Humana February 2007 - August 2007
Wellpoint Anthem June 2004 - February 2007
Skills
Matlab, Microsoft SQL Server, VBA, Python, Data Analysis, SAS, LaTeX
Education
Purdue University 2007 — 2015
Doctor of Philosophy (Ph.D.), Mathematics
The Oxford Club July 2015 - Present
Plates Restaurant March 2014 - April 2015
Wellpoint Anthem January 2013 - July 2013
Vecellio Group January 2011 - January 2013
Neiman Marcus August 2008 - November 2010
Skills
Visual Merchandising, Customer Service, Sales, Time Management, Data Entry, Facebook, Event Planning, Outlook, Social Networking, PowerPoint, Social Media, Microsoft Word, Customer Satisfaction, Event Management, Microsoft Excel, Inventory Management, Social Media Marketing, Teamwork, Microsoft Office
Education
Palm Beach State College 2008 — 2012
Communications
Coldwell Banker Real Estate September 2006 - Present
Coldwell Banker Real Estate June 2005 - Present
Kroger-PM Consultant December 2012 - January 2014
Lenscrafters (Luxottica) May 2012 - November 2012
Fifth Third Bank-Consultant July 2011 - March 2012
Wellpoint Anthem November 2002 - March 2010
Great American Insurance March 2000 - September 2002
Keane June 1998 - March 2000
Healthcare Integrated Services/Hill-rom March 1993 - June 1998
Skills
Program/Project..., New Home Sales, Microsoft Office, Buyer Representation, Listings, Insurance, Online Advertising, Customer Service, Single Family Homes, Marketing, Vendor Management, Microsoft Excel, Sales, Visio, Business Analysis, Program Management, Leadership, Marketing Strategy, Project Planning, Management, SDLC, Agile Methodologies, Project Management
Education
Ohio University
BBA, IT and Business, Accounting
GSA May 2006 - Present
YASH Technologies 2004 - 2007
Michelin March 2005 - May 2006
Wellpoint Anthem September 2004 - February 2005
Skills
Hands on Knowledge..., Java Enterprise Edition, Certified..., Apex Programming, Visualforce Pages, WebSphere Portal, Agile Methodologies, Agile Scrum Framework, Oracle, Spring, Web Services, SDLC, Java, Software Project..., SQL, XML, Process Improvement, Business Intelligence
Education
Osmania University 1996 — 1999
Masters, Computer Science
Osmania University 1996 — 1999
Master's Degree, Computer Science, Excellent
Ameritas 2015 - Present
Wellpoint Anthem 2012 - 2015
LexisNexis 2009 - 2012
General Cable 2007 - 2009
Fifth Third Bank 2004 - 2007
Liberty Mutual 2002 - 2004
Skills
Data Warehousing, Business Intelligence, Data Modeling, Management, Business Analysis, SDLC, ETL, Requirements Analysis, Business Objects, IT Strategy, Vendor Management, Enterprise Architecture, Databases
Education
Miami University 1995 — 1997
MBA, MBA
Wellpoint Anthem August 2010 - Present
Lumenos/WellPoint, Inc. February 2003 - August 2010
Education
Marymount University
Nursing
Sleep Number by Select Comfort June 2014 - Present
Wellpoint Anthem June 2012 - March 2014
Cargill November 2010 - June 2012
OptumHealth December 2009 - November 2011
Medica September 2004 - October 2009
UnitedHealthcare 2003 - 2004
Onvoy 2002 - 2004
Qwest Communications 1995 - 2001
LaserMaster 1989 - 1994
Skills
Process Improvement, Business Analysis, Change Management, Vendor Management, Cross-functional Team..., Project Management, Strategic Planning, Program Management, Visio, Team Building, Team Leadership, Business Process..., Operations Management, Budgets, Call Center, Healthcare, Leadership, Business Intelligence, SDLC, Process Engineering, Project Planning, Strategy, Insurance, Business Process, Integration, Call Centers
Education
Minnesota State University, Moorhead 1979 — 1983
Bachelor of Science (BS), Industrial Illustration
Wellpoint Anthem April 2010 - Present
Wellpoint.Inc. April 2006 - Present
Skills
Call Centers, Risk Management, Employee Benefits, Insurance, Health Insurance, Claim, Process Improvement, Customer Service, Team Leadership, Team Building, Managed Care, Training, Healthcare, Benefits Administration, Coaching, Sales, Medicare, Strategic Planning, Microsoft Office, Claims Management
Education
Purdue University Calumet 2003 — 2010
WellPoint October 2011 - Present
WellPoint January 2011 - Present
WellPoint January 2011 - Present
Wellpoint Anthem September 2002 - Present
Skills
Health Insurance, Process Improvement, Visio, HIPAA, Data Analysis, Requirements Gathering, Project Management, Medicare, Medicaid, Business Process..., SharePoint, Business Analysis, Healthcare Information..., Healthcare, Managed Care
Education
Skidmore College 1976 — 1980
Bachelor of Science, Art (Education/Studio)
Skidmore
B.S., Art/Art Studies, w/Teaching Credentials
WellPoint July 2013 - Present
Wellpoint Anthem June 2007 - March 2013
WellPoint June 2007 - January 2009
Citibank 1985 - 1986
Skills
Managed Care, Insurance, Medicare, Process Improvement, Vendor Management, Medicaid, SDLC, Claim, Healthcare, Underwriting, Business Analysis, Requirements Gathering, Cross-functional Team..., Health Policy, Visio, Program Management, Business Process..., Health Insurance, Product Development, Product Management, Health Care Reform, Leadership, Business Development, Marketing Strategy, Direct Marketing
Education
Radford University - College of Business and Economics 2000 — 2001
Master of Business Administration (M.B.A.)
New York University 1983 — 1985
Bachelor of Science (B.S.), Statistics and Operations Research
Wellpoint Anthem December 2012 - Present
Woodbridge Structured Funding, LLC. May 2011 - December 2011
Global Agri-trade Corporation June 2010 - May 2011
Can You Imagine, Inc. July 2007 - May 2009
Topco Sales, Inc./Miraclebeam Products, Inc. November 2006 - July 2007
Natrol, Inc./Annasa, Inc. October 2001 - November 2006
Toluca Properties, Inc. January 1998 - October 2001
Skills
Microsoft Excel, Microsoft Word, Access, QuickBooks, Outlook, PowerPoint, Adobe Acrobat, Internet, Typing 55+ wpm, Marketing, Bilingual..., Customer Service, Invoicing, Leadership, Problem Solving, Administrative..., Inventory Management, Microsoft Office, Operations Management, Purchasing, Start-ups, Team Building
Education
Southern New Hampshire University 2015 — 2016
Associate's degree, Business, Management, Marketing, and Related Support Services
Concorde Career Institue, North Hollywood, CA 1995 — 1995
Certification, Medical/Clinical Assistant
University of Phoenix-Southern California Campus
Bachelor's degree, Business, Management, Marketing, and Related Support Services
University of Phoenix
Wellpoint Anthem September 2014 - Present
Bolton and Co. April 2012 - December 2013
Hing Insurance Services Corp. August 2008 - January 2012
Great-West Healthcare April 2001 - January 2008
The Mobile Storage Group 2008 - 2008
Skills
Microsoft Excel, Medicare, Access, Business Analysis, COBRA, Call Center, Insurance, HMO, HIPAA, Health Savings Accounts, Life Insurance, Brokers, Call Centers, Claim, Claims Management, Customer Satisfaction, Customer Experience, Customer Service, Data Analysis, Employee Benefits, Health Insurance, PPO, Outlook, Provider Relations, Quality Assurance, Underwriting
Education
Point Loma Nazarene University 1981 — 1982
Economics
Equinox Securities, Inc. January 2015 - Present
MIT February 2011 - Present
NERA Economic Consulting January 2014 - January 2014
Gateway Academy June 2010 - December 2010
Wellpoint Anthem August 2006 - December 2006
Skills
Data Analysis, Research, Microsoft Office, Microsoft Excel, PowerPoint, Public Speaking, Microsoft Word, Social Media, Statistics, Teaching, Matlab, Python, Finance, Analysis, Leadership, Customer Service, Financial Analysis, Strategic Planning, English
Education
Massachusetts Institute of Technology 2011 — 2015
Bachelor’s Degree, Mathematics and Computer Science
Massachusetts Institute of Technology - Sloan School of Management
Management Science, Concentration in Finance
Takeda Pharmaceuticals North America September 2000 - Present
Takeda Pharmaceuticals September 2000 - Present
Wellpoint Anthem 1998 - September 2000
WellPoint 1998 - 2000
Skills
•13 years of..., Pharmaceutical Sales, Endocrinology, Gastroenterology, Cardiology, Rheumatology, Urology, Pharmaceutical Industry, Sales Effectiveness, Diabetes, Managed Care, Hospital Sales, Product Launch, Nephrology, Selling Skills, Pharmacy
Education
University of Phoenix 2008 — 2010
MBA, Business Administration and Management, General
Moorpark College
Associate of Arts (A.A.), General Studies
Accretive Health February 2011 - Present
Wellpoint Anthem July 2000 - December 2010
Skills
Customer Service, Microsoft Excel, Call Centers, Health Insurance, Microsoft Word, Insurance, Data Entry, PowerPoint, Outlook, Healthcare, Process Improvement, Accounting
Education
William Woods University 2007 — 2009
Masters, Healthcare Management
Southeast Missouri State University 1991 — 2000
BSBA, Office Systems Management, Minor Information Systems
WellPoint April 2009 - Present
Wellpoint Anthem April 1987 - November 2007
Skills
Marketing Communications, Leadership, Health Insurance, Internal Communications, Medicare, Direct Marketing, Healthcare, Copywriting, Social Media, Marketing
Education
Rockhurst University 1973 — 1976
BA, English, Journalism
Denver Sheriff Department November 2012 - Present
Wellpoint Anthem October 2011 - April 2012
TeleTech October 2010 - April 2012
Time Warner Cable November 2009 - April 2010
Datex-Ohmeda 1994 - 2003
Skills
Security, Customer Service, Troubleshooting, Process Improvement, System Administration, Team Building, Microsoft Office, Customer Retention, Account Management, Policy, Sales, Employee Relations, Cross-functional Team..., Disaster Recovery, Marketing, Leadership Development
Education
Regis University 2000 — 2009
Business Admin, Business
Omni Physical & Aquatic Therapy Center Inc March 2005 - Present
Connecticut Health & Injury, LLC May 2001 - Present
Alicare Medical Management May 2002 - Present
Wellpoint Anthem 1987 - 2007
Skills
Social Media, Public Speaking, Social Networking, Strategic Planning, Microsoft Office, Public Relations, Coaching, Team Building, Marketing, Healthcare, Event Planning, Leadership, Marketing Strategy, Nonprofits, Fundraising, Treatment, Customer Service, Medicare, Sales, Management, New Business Development, Hospitals, Account Management, Start-ups, Online Marketing, Process Improvement, Social Media Marketing, Fraud Prevention, Health Insurance, Wellness, Training, Fitness
Education
New York Chiropractic College 1981 — 1984
Doctor of Chiropractic, Chiropractic Medicine
Mercy College 1979 — 1981
Bachelor of Science (BS), Biology, General
Westchester Community College 1977 — 1979
Associate of Arts and Sciences (A.A.S.), Medical Laboratory Technology
National University of Health Sciences
United States Air Force September 2010 - Present
Agape Wellness Ministry October 2005 - Present
City of Newport News January 2005 - June 2009
Wellpoint Anthem March 2001 - January 2005
Skills
Administrative..., Policy, Office Administration, Customer Service, Access, Data Entry, Event Planning, Research, Training, Microsoft Office, Leadership Development, Program Management, Process Improvement, Teaching, Management, Social Media, Team Building, Nonprofits, Leadership, Public Relations, Public Speaking, Social Networking, PowerPoint, Microsoft Word, Microsoft Excel, Government, Problem Solving, Troubleshooting, Healthcare, Coaching, Project Management, Editing, Supervisory Skills, Security Clearance, Networking, Community Outreach, Event Management, Wellness, Fundraising, Time Management, Program Development, Organizational...
Education
Old Dominion University 1998 — 2001
Bachelors, Health
Wellpoint Anthem November 2001 - Present
WellPoint November 2001 - November 2009
WellPoint August 2007 - August 2009
Skills
Change Management, Organizational..., Program Management, Management, Disease Management, Clinical Research, Project Management, Utilization Management, Medicare, Cross-functional Team..., Policy, Process Improvement, Call Centers, Software Documentation, Instructional Design, Hospitals, Nursing, Quality Improvement, Patient Safety, Healthcare Information..., Health Policy, Healthcare
Education
University of Phoenix 2005 — 2007
MBA/HCM, Business with emphasis on Healthcare
Middle Tennessee State University 1988 — 1990
BSN, Nursing
Mercy Health February 2014 - July 2015
Orthopaedic Associates June 2004 - August 2013
Phoebe Putney Health System January 2003 - March 2004
Cigna October 2001 - November 2002
Southeast Missouri State University October 1999 - November 2000
Geisinger Health System January 2000 - July 2000
Blue Cross Blue Shield March 1999 - September 1999
Southeast Missouri State University October 1998 - March 1999
Wellpoint Anthem July 1996 - September 1998
Skills
Medical Coding, Medical Billing, Medical Staff..., Healthcare Management, Hospitals, EMR, Healthcare, HIPAA, Healthcare Information..., Surgery, Revenue Cycle, EHR, Medicine
Education
Southeast Missouri State University 1998 — 2000
Hispanic Multi-Purpose Center September 2014 - Present
Neighbors-helping-Neighbors USA, Inc. January 2013 - Present
Dress for Success January 2014 - January 2014
St. Pauls Community Development Corporation April 2013 - October 2013
Passaic County One Stop Carer Center April 2011 - October 2012
Wellpoint Anthem January 2006 - September 2008
Goodwill Industries August 2003 - October 2006
Goodwill Industries of the Greater Grand Rapids August 2002 - August 2003
Goodwill Industries of the Valleys December 2001 - August 2002
NSR Medical Group August 1999 - May 2001
Skills
Non-profits, Fundraising, Microsoft Office, Microsoft Excel, PowerPoint, Outlook, Internet, Interpreter/Translator..., Spanish, Medical Historian, Office/Program..., Nonprofits, Interview Skills..., Positive Employee..., Building Relationships, Employee Engagement, Retention Programs, Skill Assessment, Management Consulting, Transition Management, Career Counseling, Retention Strategies, Community Outreach, Leadership Development, Leadership, Staff Development, Human Resources, Training, Resume Writing, Management, Time Management, Policy, Job Coaching, Program Management, Case Managment, Program Development, Interviews, Employee Benefits, Employee Relations, Budgets, Conflict Resolution, Career Development, Workshop Facilitation, Organizational..., Volunteer Management, Public Speaking, Grant Writing, Teaching, Recruiting, Healthcare
Education
Universtiy of Phoenix 2008 — 2008
In Progress, Human Services
Global Career Development 2003 — 2003
Global Career Development Facilitator Training
Riverside Community College 1990 — 1996
General.- Interpreter/Translator
West Coast Trade Vocational 1971 — 1972
AA, Business
WellPoint September 2014 - Present
Wellpoint Anthem 2007 - August 2014
WellPoint 2002 - 2007
Blue Cross Blue Shield of Missouri 1997 - 2002
Skills
Certified Lean..., SDLC, Business Analysis, Systems Analysis, SharePoint, RequisitePro, ClearQuest, Rational Software..., Requirements Gathering, Health Insurance
Education
Southeast Missouri State University
BS in Business Admin
pcAmerica December 2011 - March 2014
Wellpoint Anthem October 2009 - December 2011
Wallace Oil November 2004 - February 2009
CBHV June 2007 - January 2009
National Parts Depot November 2002 - November 2004
Skills
Sales Management, Marketing, Marketing Strategy, New Business Development, Customer Service, Problem Solving, Project Coordination, Training, Event Planning, Customer Satisfaction, Microsoft Excel, Research, Sales, Outlook, Troubleshooting, B2B, Microsoft Office, Time Management, Negotiation, Management, Customer Retention, Direct Sales, Software Documentation, Budgets, Team Leadership, Account Management, CRM, Project Management, Public Speaking, Team Building, Leadership, Process Improvement, Cold Calling, Healthcare, Operations Management, Inventory Management
Education
Dale Carnegie 1997 — 1997
Certificate of Completion, Sales Management
Pace University 1982 — 1984
Bachelor of Business Administration (B.B.A.), Marketing
Cape Girardeau Public School System November 2014 - Present
Cape Radiology Group January 2014 - November 2014
Wellpoint Anthem February 2007 - July 2013
Anthem Blue Cross Blue Shield January 2006 - December 2011
Anthem Blue Cross Blue Shield November 2004 - February 2007
Anthem Blue Cross Blue Shield March 2000 - November 2004
Anthem Blue Cross Blue Shield March 2000 - December 2001
American Family Insurance May 1997 - March 2000
Skills
Health Insurance, Insurance, Claim, Employee Benefits, Call Center, Customer Service, Healthcare, General Insurance, Claims Management, Brokers, Process Improvement, HIPAA, Property & Casualty..., Business Analysis, Life Insurance, Management, Call Centers
Education
Southeast Missouri State University 2012 — 2014
Health Systems Management, current
Southeast Missouri State University 1989 — 1994
Bachelor of Science (BS), Accounting and Business/Management
Phelps Dunbar LLP May 2014 - Present
Indiana University - Indianapolis April 2012 - April 2014
SourceAmerica September 2006 - June 2011
Carleen Thompson and Associates, LLP. April 2003 - August 2006
Wellpoint Anthem February 2000 - March 2003
FedEx April 1998 - March 2000
Skills
Organizational..., Employee Relations, Leadership Development, Succession Planning, Human Resources, FMLA, Nonprofits, Employee Benefits, Policy, Performance Management, Training, Personnel Management
Education
Indiana University - The McKinney School of Law 2012 — 2015
Master of Laws (LLM) International and Comparative Law, Global Employment and Trade
North Carolina Central University 1984 — 1987
Juris Doctor (J.D.), Law
University of Illinois at Urbana-Champaign 1982 — 1984
Master of Arts (M.A.), Human Resource Management / Labor Relations
in Information Technology field December 2009 - Present
WellPoint June 1997 - December 2009
Wellpoint Anthem 1997 - 2000
Skills
SDLC, Business Analysis, Requirements Gathering, Visio, Requirements Analysis, Process Improvement, DB2, Health Insurance, Vendor Management, Insurance, SQL, Data Warehousing, SharePoint, Healthcare, Microsoft Office, Analysis
Education
Michigan State University
BS, Criminal Justice, Sociology
Anthem June 2015 - Present
Villa Group Real Estate and Mortgage December 2008 - Present
Anthem October 2013 - June 2015
Wellpoint Anthem June 2005 - October 2013
VIA Technologies, Inc. 2001 - 2003
Best3C 2000 - 2001
Skills
Investments, Real Estate, Financial Modeling, Investment Properties, Financial Analysis, Financial Reporting, Fraud, Claim Investigation, Oracle ERP, Hyperion, Data Analysis, SQL, Visual Basic
Education
University of Illinois at Urbana-Champaign 2003 — 2005
Master of Business Administration (MBA), Finance
National Taiwan University 1996 — 2000
Business Administration
Wellpoint Anthem April 2015 - Present
WellPoint February 2012 - Present
Amerigroup Corporation April 2009 - January 2012
Blue cross Blue shield 2007 - 2009
Skills
Business Intelligence, Informatica, Teradata, Data Modeling, ETL, Business Objects, DB2, Oracle, Cognos, Data Integration, SSIS, Crystal Reports, Master Data Management, Software Project..., Enterprise Architecture, Dimensional Modeling, SSRS, Agile Methodologies
Education
Osmania University 1999 — 2002
bachelors, Mechanical
St.Anns Girls High School( Mehdipatnam)
Anthem Bluecross & Blueshield September 2014 - Present
Wellpoint Anthem September 2010 - September 2014
GI Associates of NH September 2003 - September 2010
Concord Hospital July 2002 - September 2010
Skills
Nursing, Hospitals, Orthopedic, EMR, Medicine, Orthopedics, Patient Safety, Treatment, Nursing Education, Medication..., Medical/Surgical, Inpatient, Healthcare Management, Healthcare Information..., Healthcare
Education
Kaplan University 2007 — 2008
Certificate, Legal Nursing
NHTI, Concord's Community College 1999 — 2002
RN, Nursing
College for America snhu
Bachelor's degree, Nursing
Cushman & Wakefield May 2010 - Present
Wellpoint Anthem May 1968 - April 2010
Skills
Process Improvement, Operations Management, Vendor Management
Education
Milwaukee Area Technical College
Associate of Science (A.S.), Air Conditioning and Refrigeration Technology
Wellpoint Anthem September 2013 - Present
WellPoint January 2012 - Present
Anthem Blue Cross May 2003 - January 2012
Skills
Process Improvement, Customer Service, Microsoft Word, Microsoft Excel, Outlook, Public Speaking, Strategic Planning, Microsoft Office, Teaching, Account Management, Advertising, PowerPoint, Budgets, Team Building, Training, Research, Leadership
Education
El Camino Real High School 1974 — 1977
Pierce College
USI Insurance Services LLC May 2003 - Present
HRH of Virginia (Willis) August 1994 - April 2003
Wellpoint Anthem June 1984 - August 1994
Skills
Health Savings Accounts, Self-funded, Employee Benefits, COBRA, Health Insurance, Group Medical, Flexible Spending..., Workers Compensation, Disability Insurance, Health Care Reform, Voluntary Employee..., Open Enrollment, Cafeteria Plans, Insurance, Benefits Administration, Brokers, Health & Welfare..., Benefits Design, Group Insurance, Executive Pay
Education
Radford University - College of Business and Economics
Bachelor of Applied Science (B.A.Sc.), Marketing
Nerium International October 2014 - Present
Anthem (Wellpoint) July 2012 - Present
Wellpoint Anthem April 2006 - Present
Wellpoint April 2006 - July 2012
laser Smooth February 2004 - April 2006
Valley Presbytarian Hospital December 1999 - February 2004
Skills
Nursing, Utilization Management, Nurses, Disease Management, Medical/Surgical, Healthcare Management, Critical Care, Wound Care, Pediatrics, Epic Systems, Clinical Research, Medicine, Public Health, Cpr Certified, Utilization Review, Certified Case Manager, Managed Care, Medicare, HEDIS, NCQA, Medicaid, Patient Advocacy, Medical-Surgical
Education
Moorpark College 1995 — 1999
Nursing degree
Toby Keith's I Love This Bar & Grill Denver, CO August 2015 - Present
Southern Hospitality August 2013 - March 2014
Wellpoint Anthem September 2013 - January 2014
New York Civil Liberties Union July 2012 - May 2013
Dean Casmirri’s Old Colonial Inn April 2012 - November 2012
Skills
Customer Service, Management, Event Planning, Microsoft Office, Social Networking, Marketing, Microsoft Excel, Social Media Marketing, Leadership, Social Media
Education
Metropolitan State University of Denver 2013 — 2019
Business/Finance, Business/Finance
Metropolitan State University of Denver 2015 — 2017
Banking, Corporate, Finance, and Securities Law
Fairview Health Services January 2014 - Present
Wellpoint Anthem October 2012 - November 2013
TEKsystems May 2012 - August 2012
Blue Cross Blue Shield October 2011 - April 2012
US Bank September 2010 - October 2011
Ambient Consulting April 2010 - July 2010
Northrop Grumman Information Systems December 2007 - March 2010
US Bank December 2006 - November 2008
HSBC Global Banking and Markets October 2005 - November 2006
Pfizer September 2004 - August 2005
Skills
SDLC, PMO, PMP, Project Portfolio..., Vendor Management, Requirements Analysis, Program Management, Visio, Business Analysis, Integration, MS Project, IT Strategy, SharePoint, Process Improvement, Software Project..., Project Management, Agile Methodologies, Requirements Gathering, Enterprise Architecture, Business Intelligence, Resource Management, Management, Software Documentation, Project Plans, Business Process, Business Requirements, IT Management
Education
Northwestern University 1989 — 1991
BS, Communications, Economics
Anthem January 2007 - Present
WellPoint 2007 - 2014
Wellpoint Anthem 2007 - 2013
Skills
Health Insurance, Medicare, Medicaid, Insurance, Program Management, Managed Care, Provider Relations, Change Management, Case Managment, Disease Management, Utilization Management, Process Improvement, Health Policy, HIPAA, Network Development
Education
University of Kentucky 1994 — 1996
MSW, Social Work
Northern Kentucky University 1989 — 1993
Bachelor's of Social Work, Social Work
Amelia
Amelia
Promotoras y Promotores Foundation April 2009 - Present
USC Annenburg School of Communications May 2013 - February 2015
Wellpoint Anthem September 2000 - September 2005
Skills
Medicare, Utilization Management, Customer Service, HMO, Provider Relations, Healthcare, Managed Care, Clinical Research, HIPAA, Health Insurance, Insurance, Healthcare Management, Medicaid, Public Health, Treatment, Wellness, Home Care, Medical Terminology, Medical Billing, Health Education, Program Development, Event Planning, Non-profit..., Non-profit Volunteer, Events Coordination, Focus Groups, Facilitators, Community Outreach, Promotoras de Salud, Patient Education, Case Managment, EMR, Health Policy, Social Networking, Patient Safety, Case Management, Data Collection
Education
Pasadena City College 2010 — 2010
Community Health Worker Program Certification, Mental and Social Health Services and Allied Professions, A
Pierce College 1994 — 2004
Associates, Nursing
Wellpoint Anthem October 2014 - Present
Wellpoint Anthem September 2013 - Present
WellPoint March 2011 - Present
WellPoint July 2008 - December 2010
Covance CLS March 2007 - July 2008
Roche Diagnostics, Roche Applied Science 1990 - 2005
Skills
Project Portfolio..., SDLC, Resource Management, Requirements Gathering, Business Process..., Requirements Analysis, SharePoint, Healthcare Information..., Health Insurance, Change Management, MS Project, Software Project..., Cross-functional Team..., Vendor Management, Program Management, PMO, IT Project & Program..., Implementation Planning, System Implementations, System Migration, Health Care Exchanges, Product Development, Service Delivery, Service Management
Education
Purdue University
BS, Health Science
WellCare March 2010 - Present
Wellpoint Anthem July 2002 - February 2010
Skills
Health Insurance, Provider Relations, SDLC, Claim, Business Analysis, Medicare, Medicaid Managed Care, HEDIS, Process Improvement
Education
Rutgers University
Master of Business Administration (MBA)
Wellpoint Anthem September 2005 - Present
Evanston/Chicago Schools August 1997 - June 2000
Skills
Customer Service, Healthcare, Teaching Experience, Healthcare Management, Managed Care, Hospitals, Medicaid, HIPAA, Medicare, Teacher Training, Medical Coding, Utilization Management, Health Policy, Provider Relations, ICD-9, CPT, Health Insurance
Education
Northern Illinois University
Dell October 2012 - Present
The TriZetto Group June 2008 - October 2012
Wellpoint Anthem July 1999 - March 2008
The Children's Hospital of Colorado July 1992 - June 2000
Skills
SDLC, Requirements Analysis, Business Analysis, Visio, Healthcare Information..., Microsoft SQL Server, SQL, Requirements Gathering, SharePoint, Systems Analysis, HIPAA, Troubleshooting, Process Improvement, Databases, Software Documentation, Access, Analysis
Education
Metropolitan State College of Denver 1993 — 1999
Bachelor of Science (BS), Computer and Information Sciences and Support Services
Lakeview Nursing & Rehabilitation Center February 2014 - Present
Wellpoint Anthem October 2007 - September 2011
Skills
Healthcare, Hospitals, Nursing, Healthcare Management, Clinical Research, Inpatient, Critical Care, Customer Service, EMR, Acute Care
Education
Ambria School of Nursing
Nursing
Oakton Community College
Associate of Arts and Sciences (A.A.S.)
Blue Shield of California December 2014 - Present
Wellpoint Anthem September 2011 - January 2014
Anthem Blue Cross November 2009 - September 2011
Physician Associates 2006 - 2009
Skills
HIPAA, Medicare, Medicaid, Managed Care, Process Improvement, Healthcare Information..., Healthcare Management, Healthcare Consulting, Healthcare, Hospitals, Health Insurance, Health Policy, Provider Relations, Healthcare Industry, EMR, EHR
Education
University of the State of New York 1990 — 1993
Associate's degree, Registered Nursing/Registered Nurse
Oregon State University 1981 — 1983
Bachelor of Applied Science (B.A.Sc.), Health Science /Education
Physician Health Care Partners February 2015 - Present
Wellpoint Anthem February 2012 - Present
Denver Public Schools January 2009 - January 2012
colorado access January 2005 - February 2009
Skills
Customer Service, Elementary Education, Lesson Planning, Classroom, Classroom Management, Curriculum Development, Tutoring, Educational Technology, Educational Leadership, Differentiated...
Education
Metropolitan State University of Denver 1993 — 2008
Bachelors of Health Care Admin
AbbVie September 2009 - Present
AbbVie September 2009 - Present
Abbott GPRD October 2008 - Present
Wellpoint Anthem June 1997 - October 2008
Skills
Clinical Research, GCP, Management, Analysis, Managed Care, Healthcare, Clinical Trials, Hospitals, Nursing, Oncology, Healthcare Management, Disease Management
Education
McHenry County College
Associate's degree, Registered Nursing/Registered Nurse
University of St. Francis
Bachelor of Applied Science (BASc), Health Services/Allied Health/Health Sciences, General
Securitas Security Services USA, Inc. December 2014 - Present
Great-West Financial February 2013 - August 2014
Wellpoint Anthem April 2010 - November 2012
Skills
Workforce Management, Process Scheduler, Business Analysis, Call Centers, Process Improvement, Data Analysis, Analysis, Insurance, Analytics, Access, Vendor Management, Health Insurance, Microsoft Excel, Business Intelligence, Visio, VBA, Business Process..., Requirements Gathering, Requirements Analysis, Customer Experience, Customer Satisfaction, Leadership, Team Building, Microsoft Office, Management, Performance Management, Training, Customer Service, Forecasting, Strategic Planning, Outsourcing, Troubleshooting, Time Management, Cross-functional Team...
Education
Metropolitan State University of Denver
Computer Networking, Information Technology
Anthem Director, Aligned Model, Enhanced Personal Health CareWellPointJanuary 2014 - Present
Wellpoint Anthem August 2001 - Present
Skills
Change Management, Managed Care, Health Insurance, Utilization Management, Insurance, Medicare, Provider Relations, Disease Management, Claim, Medicaid, HIPAA, Network Development, Healthcare, Healthcare Industry, Claims Management, Health Policy, Quality Improvement
Education
Regis University
Master of Business Administration (MBA)
Rockdale Medical Center November 2011 - Present
Wellpoint Anthem September 2013 - June 2014
Clayton County Public Schools August 2000 - June 2010
Georgia Baptist Home Care July 1994 - 1999
Houston Medical Center 1978 - 1994
Skills
Hospitals, Healthcare, Nursing, BLS, ICU, Critical Care, Home Care, EMR, School Nursing, ACLS
Education
Clayton State University 2010 — 2010
Certified, Voiceover Artist
Macon State College 1975 — 1978
Associate of Science, Nursing
Goodwill Industries of Central Indiana August 2011 - Present
Wellpoint Anthem June 2007 - July 2008
Skills
SCCM, SharePoint, Active Directory, System Administration, Disaster Recovery, Computer Hardware, Help Desk Support, Troubleshooting, Customer Service, Software Documentation, Nonprofits
Education
Penn State University 2011 — 2014
University of Phoenix 2009 — 2011
Associate, Arts (Computer Science)
Wellpoint Anthem April 2012 - Present
Anthem Blue Cross Blue Shield March 2009 - April 2012
Capital Insurance Group, LLC May 2007 - April 2008
Direct General Insurance November 2005 - April 2007
Farmers Insurance Group March 2005 - May 2005
US Auto Insurance Co June 2004 - November 2004
Nationwide Insurance January 2002 - May 2004
Western-Southern Life Insurance Co August 2001 - December 2001
American Family Insurance Co January 1999 - June 2001
Education
Ohio University-Athens 1977 — 1979
none, Business
Western Hills High School 1974 — 1977
High School diploma
Ohio University
Wellpoint Anthem 2011 - Present
ACS Healthcare Provider Solutions January 2010 - October 2010
AloriCares a division of Alorica Inc. October 2007 - May 2009
Skills
Customer Service, Microsoft Office
Education
Sanford-Brown College-Atlanta 2009 — 2010
Medical Billing and Coding, Medical insurance
Mercer University 1980 — 1983
Bachelor, Psychology
Amerigroup Corporation August 2004 - Present
Wellpoint Anthem August 2004 - Present
Standard Forms Inc. June 2000 - March 2003
Founders Inn and Conference Center January 2000 - June 2000
Skills
MS Office Suite, PeopleSoft, iCIMS Applicant..., ORACLE I/PM applications, Microsoft Outlook, New Hire Orientations, Recruiting, Applicant Tracking...
Education
Philadelphia University
Bachelor of Science
The Mergis Group October 2013 - Present
Fleet Staff Inc 2014 - 2014
IBM July 2012 - July 2013
Catholic Health Initiatives March 2008 - March 2012
Wellpoint Anthem February 1999 - June 2006
Skills
Access, Auditing, Software Documentation, Invoicing, Financial Reporting, GAAP, Payroll Taxes, Outlook, Journal Entries, Microsoft Excel, SAP, Lawson HRIS, PeopleSoft, Six Sigma, Tax
Education
University of California, Santa Barbara 2001 — 2004
Accounting and Finance
Saint Leo University 2002 — 2003
Accounting
Anthem August 2007 - Present
Wellpoint Anthem 2007 - Present
MidState VNA September 2004 - August 2007
Education
Sacred Heart University 1989 — 1992
Masters Degree in Nursing, Nursing Administration
Southern Connecticut State University 1984 — 1987
Bachelor of Science in Public Health, Public Health
Wellpoint Anthem July 2013 - Present
Molina Healthcare March 2011 - July 2013
Battelle August 2009 - December 2010
Skills
Nursing, Disease Management, Utilization Management, Case Managment, Healthcare Management, Managed Care, HIPAA, Hospitals, Medicaid, Healthcare, Utilization Review, Medicaid Managed Care, Patient Advocacy, Medical/Surgical, Medical Case Management, Home Care, Certified Case Manager, Patient Education, Medicare, Nursing Education, HEDIS, Quality Improvement, Nursing Management, NCQA, Acute Care, Inpatient, Telemetry, Registered Nurses, JCAHO, Wound Care, ICU, Elder Care, Infection Control, Critical Care, Palliative Care, Nursing Care, Patient Safety, Emergency Room
Education
Chamberlain College of Nursing-Addison Campus 2012 — 2013
Bachelor's degree, Registered Nursing/Registered Nurse
Owens Community College 1990 — 1992
Associate's degree, Registered Nursing/Registered Nurse
Wellpoint Anthem April 2008 - July 2012
WellPoint 2008 - 2012
Noridian Mutual Insurance September 1998 - April 2008
Skills
•Medicare regulations..., •Excellent verbal and..., Active listening skills, •Ability to organize..., • Problem solving, •Flexible and..., • HIPAA Regulations, •Successfully meets..., • Multi-tasking skills, Medical Terminology, ICD-9 Coding, CPT/HCPC Coding, EMC Formats CMS Policies
Education
Red Rocks Community College 1989 — 1991
Certificate, Business Technology and Data Entry coursework
Wellpoint Anthem September 2012 - Present
Southern Regional Medical Center January 2012 - June 2012
Great West Life and Annuity February 1999 - June 2010
Skills
Hospitals, Healthcare, Patient Safety, Pediatrics, Public Health, HIPAA, Medical Terminology, Medicaid, Cpr Certified, Managed Care, Patient Education
Education
Southern Crescent Technical College 2013 — 2015
Associate of Science (A.S.), Radiologic Technology/Science - Radiographer
TriCities High School 1992 — 1996
Dual seal, High School/Secondary Diplomas and Certificates
Wellpoint Anthem August 2014 - Present
Excellus BCBS January 2010 - August 2014
Excellus BCBS January 2008 - December 2009
Excellus BCBS January 2006 - January 2008
Greater Rochester IPA January 2004 - January 2006
Greater Rochester IPA January 2003 - January 2004
Preferred Care January 2001 - January 2003
Preferred Care January 1994 - January 2001
Skills
Utilization Management, Health Policy, Managed Care, Medicare, Health Insurance, Healthcare Management, Healthcare, Healthcare Information..., Hospitals, HMO, Provider Relations, Medicine, Medical Coding, Disease Management, Leadership, Clinical Research, Process Improvement, Program Management, Medicaid, Employee Benefits, Nursing, Medical Billing, Case Managment, Management, Insurance, HIPAA, Long-term Care, Healthcare Industry, Informatics, Healthcare Consulting, Health Care Reform, Case Management
Education
Rochester Institute of Technology
MHSA, Masters Health Services Administration
State University
BSN, Bachelors of Science, Nursing
Wellpoint Anthem 2005 - 2012
Education
Rowan University 1971 — 1973
Bachelor of Applied Science (BASc), Secondary Education and Teaching
Wells Fargo February 2014 - Present
QVC July 2013 - January 2014
JPMorgan Chase November 2012 - July 2013
Advance Auto Parts November 2011 - November 2012
Wellpoint Anthem June 2010 - September 2011
Skills
AIX Administration, Disaster Recovery, AIX, Red Hat Linux, Unix Shell Scripting, IBM AIX, Shell Scripting, SQL, Requirements Analysis, Linux
Education
National University 2007 — 2010
Master's degree, Computer Science
WellPoint November 2003 - Present
Wellpoint Anthem November 2003 - Present
Best Way Distributing December 1996 - June 2003
Wellpoint Anthem August 1988 - October 1994
Skills
Insurance, Health Insurance, Process Improvement, Medicare, Outlook, Access, Customer Service, Call Centers, HIPAA, Data Entry
Education
Pierce College 2001 — 2003
Faith Baptist Church and Schools 1983 — 1988
Wellpoint Anthem November 2007 - Present
Education
Southeast Missouri State University 1992 — 2001
Bachelor of Science (BS)
Wellpoint Anthem October 2013 - Present
North County Lifeline April 2012 - Present
North County Lifeline November 2008 - March 2012
Palomar Family Counseling August 2007 - October 2008
Skills
Clinical Supervision, Dual Diagnosis, Family Therapy, Group Therapy, Crisis Intervention, Anxiety Management, Experience Working with..., Trauma Work, Cultural Competency, Behavioral Health, Behavior Management, Clinical Research, Therapists, Treatment, Mental Health Counseling, Psychotherapy
Education
Pepperdine University 2005 — 2007
Master of Arts (MA), Clinical Psychology
San Diego State University-California State University 2001 — 2005
Bachelor's degree, Social Work
Wellpoint Anthem
Skills
Medicare, Health Insurance, HIPAA, PeopleSoft, Auditing, Microsoft Word
Education
Parkland College 1971 — 1972
Wellpoint Anthem December 2009 - Present
Wellpoint Anthem 2009 - 2012
Anthem Blue Cross 2008 - 2009
Skills
Business Excellence, Microsoft Excel, Microsoft Word, PowerPoint, Bilingual-English/Spanis..., 10 Key, Data Entry, Medical Coding, Data Analysis, Code Review
Education
Vanguard University of Southern California 2012 — 2013
Bachelor's degree, Business Administration and Management, General
Santa Ana College 1993 — 2002
Associate's degree, Business Administration and Management, General
Wellpoint Anthem December 2008 - Present
Champion Airlines January 2004 - October 2008
Legends Golf & Country Club March 1998 - January 2004
Skills
Customer Service..., Customer Retention, Site Visits, Contract Management, Fee Schedules, Hospitality, Typing, Lotus Notes, Oracle Applications, Access Database, Instant Messaging, CCB Notes, Secure emails, Dental License...
Education
Normandale Community College 1969 — 1970
John F Kennedy Sr. High 1967 — 1969
Health Care Service Corporation October 2013 - Present
Hallmark Services Corporation December 2010 - October 2013
The Jacobson Group April 2010 - December 2010
Wellpoint Anthem June 2007 - December 2009
Education
Notre Dame College 1985 — 1989
Bachelor of Arts (BA), Business Administration and Management, General
Companies Not Listed Due To Privacy Concerns February 2012 - Present
Wellpoint Anthem June 2010 - June 2012
Wellpoint Anthem June 2003 - June 2010
Education
Moorpark College 1989 — 1989
no degree, Accounting
Community Health Nretwork of Connecticut January 2011 - Present
Community Health Network of CT January 2010 - Present
Wellpoint Anthem October 2006 - January 2009
Anthem, Inc. October 2003 - October 2006
Skills
Insurance, Health Insurance, Customer Service, Medicaid, Managed Care, Claim, Employee Benefits, Healthcare, Policy, HIPAA, Provider Relations
Education
Southern Connecticut State University 1998 — 2000
Bachelor of Arts (B.A.), Psychology
Anthem October 2013 - Present
Wellpoint Anthem October 2012 - October 2013
Wellpoint Anthem April 2010 - October 2012
Wellpoint Anthem April 2007 - April 2010
Skills
Customer Service, Health Insurance
Education
Norfolk State University 2002 — 2006
Bachelor of Arts (B.A.), General psychology
Cox Communications November 2011 - Present
IBM March 2009 - November 2011
Wellpoint Anthem July 2008 - January 2009
Redcats December 2007 - June 2008
Skills
Unix, SQL, IBM AIX, Oracle Database, Red Hat Linux, Exadata, sql backtrack, Oracle RAC, RMAN, OEM Management, Oracle ASM, Data Guard, Data Mirror, Veritas Volume Manager, DB2, Windows Server
Education
Southern Illinois University, Carbondale 2006 — 2007
Masters of Electrical and Computer Engineering, Electrical and Computer Engineering
Pfizer December 2013 - Present
Life Technologies January 2013 - November 2013
Wellpoint Anthem June 2010 - November 2012
Chelmsford Chiropractic Center June 2009 - June 2010
University of Massachusetts Amherst September 2005 - May 2009
Education
Middlesex Community College 2010 — 2012
Associate of Science (AS)
University of Massachusetts, Amherst 2005 — 2009
Bachelor of Arts (BA)