Xerox ACS
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Xerox ACS Employees
Atos February 2015 - Present
Xerox November 2009 - February 2015
Xerox (ACS) March 2005 - November 2009
ADP February 2003 - February 2005
Xerox (ACS) December 2001 - January 2003
Xerox (ACS) July 2000 - November 2001
Xerox (ACS) May 1999 - July 2000
Xerox (ACS) June 1998 - May 1999
United States Army, Third Infantry Division January 1986 - May 1998
Skills
Disaster Recovery, Databases, Documentation, Oracle RAC, Deployment, ITILv3, SDLC, ITIL, Unix, Software Documentation, Data Center, Database Administration, System Deployment, Oracle, IT Management, Data Warehousing, Vendor Management, Business Intelligence, PMP, Security, Troubleshooting, Database Design, Enterprise Software, Software Development, Servers, SharePoint, Management, PL/SQL, Enterprise Architecture, SQL Tuning, SQL, Solaris, Linux, Performance Tuning, IT Service Management, Access, IT Strategy, ERP, Information Technology, Data Modeling, Cloud Computing, Outsourcing, Solution Architecture, Leadership, Virtualization, Service Delivery, Cross-functional Team..., Business Process..., Business Process, Project Management
Education
ITILv3 2015 — 2015
IT Service Management
Oracle University 1998 — 2000
Database Administration
HPUX Training 1998 — 1999
Central Texas University 1995 — 1995
General Studies
Big Bend Community College 1990 — 1990
Texas Tech University 1985 — 1985
Business Administration
Xerox June 2014 - Present
Mediant Communications February 2014 - May 2014
Datrose - Kodak August 2011 - December 2013
Xerox - ACS July 2010 - August 2011
Skills
Help Desk Support, Bilingual-English/Spanis..., Human Resources, Benefits Administration, Customer Service, Troubleshooting, Networking, Customer Satisfaction, IT Outsourcing, Windows, Customer Support, Spanish, Web Based Media, Management, Hardware, Citrix, Project Planning
Education
Wake Technical Community College 2013 — 2015
Currently Student, Transfer Student / Associate in Arts, 3.25
Universidad Nacional de San Agustín 2001 — 2004
Currently Processing an International Transfer, Journalism / Information Technology
Xerox (ACS) July 2012 - Present
Coalition America, Inc February 2010 - August 2010
Conseco/Long Term Care Group 2007 - 2008
American Funds Service Company 1996 - 2007
Skills
Business Process..., Program Management, Project Management, Business Analysis, Process Improvement, Software Project..., PMP, Outsourcing, Change Management, Vendor Management, SDLC, PMO, Integration, Business Process, Requirements Analysis, Management, Project Delivery, Team Leadership, Cross-functional Team..., Project Portfolio..., MS Project, CRM, Visio, Project Planning
Education
Indiana University School of Law 1994 — 1996
Jackson State University 1990 — 1994
Bachelor's Degree, Political Science/Pre-Law
ABM Healthcare Support Services August 2015 - Present
Harvard Risk Management Corporation March 2014 - November 2014
CoL Associates, LLC November 2009 - November 2014
Xerox ACS November 2012 - May 2013
Jimmy John's Gourmet Sandwiches August 2008 - July 2012
Lake Area Technical Institute 2009 - December 2010
Skills
Problem Solving, EHR, Healthcare Information..., Microsoft Office, Research, Customer Service, Healthcare IT, Writing, Documentation, Word, Compliance, Analysis, Informatics, Windows, Requirements Analysis, HIPAA, HIT, Information Architecture, Project Management, Microsoft Word, Software Documentation, Microsoft SQL Server, Recruiting, Consulting, Training
Education
Dakota State University 2011 — 2011
Post-baccalaureate certificate, HIT Implementation & Support Specialist
Oregon State University 1975 — 1983
Bachelor of Science, General Sciences
Lake Area Technical Institute
Xerox ACS June 2010 - Present
Sonic Drive-In June 2008 - June 2010
Tri-County Cleaning March 2007 - June 2008
Skills
Call Centers, Troubleshooting, Customer Satisfaction, Technical Support, Customer Service, Account Management, Process Improvement, Printers, Team Leadership, Computer Hardware, Windows 7, Software Documentation, Service Delivery, Customer Experience
Education
Colorado State University-Pueblo 1996 — 1997
Bachlors, Mass Communication/Media Studies
Lake County High school 1989 — 1994
General Diploma, Metal shop and Technology lab
Aviacode March 2015 - Present
ADP AdvancedMD December 2013 - March 2015
ADP AdvancedMD April 2012 - December 2013
Symbiot Business Group October 2011 - March 2012
2010 Making Memories Co 2008 - October 2011
George S May/ Kuhni Co 2006 - 2007
Xerox ACS 2005 - 2006
Xerox ACS 2004 - 2005
J. A January 1999 - January 2003
UST Sales and Marketing January 1993 - January 1999
Skills
Process Improvement, Business Process..., Change Management, Business Analysis, Analysis, Business Intelligence, Competitive Analysis, Software Implementation, Management, Forecasting, Data Analysis, Six Sigma, Business Process, Project Management, SaaS, ERP, Excel, Team Building, Product Management, Budgets, Microsoft Excel, Program Management, Financial Analysis, Customer Service, Inventory Management, Microsoft Office, Strategic Planning, Vendor Management, Purchasing, Project Planning, Software Documentation, Cubes, Budgeting, Call Center, Access, PowerPoint, Operations Management, SQL, Outlook, Visio, Troubleshooting, SSRS, Analytics, Databases, Healthcare Information..., Customer Relations, SQL Server, Word, MS Project, Data Warehousing
Education
University of Phoenix 1996 — 1999
B.S, Computer Information Systems
University of Utah 1993 — 1994
Bachelors of Science, Computer Information Systems
College of Southern Idaho 1990 — 1992
Associate of Arts (A.A.), Liberal Arts
Bountiful High 1987 — 1989
High School Diploma, General
Brigham Young University
LightSpeed Retail September 2014 - Present
LightSpeed Retail May 2013 - Present
MerchantOS May 2013 - July 2013
Channel Services Group (CSG) December 2009 - July 2011
Xerox ACS July 2007 - February 2008
TL Incorporated December 2005 - April 2006
Skills
MySQL, E-commerce, LAMP, Google Analytics, E-commerce Consulting, PhpMyAdmin, Salesforce.com, Zendesk, Web Services, Customer Service, Technical Support, Customer Support, Amazon Web Services..., Remote User Support, Managed Services, Software Installation, Hardware, Microsoft Excel, Account Management, Project Planning, Project Management, Microsoft Office, Windows Server, Windows Sharepoint..., SOAP, Python, Apache, System Administration, FTP
Education
Pierce College at Fort Steilacoom 2010 — 2013
AAT Applied Mathematics, Mathematics and Computer Science
River Ridge High School 2001 — 2005
High School Diploma
Cash America, International October 2006 - Present
Xerox - ACS June 2005 - October 2006
SMAA February 2003 - June 2006
Volt June 2001 - February 2003
Allied Riser Communication Inc November 1999 - May 2001
Sprint January 1998 - November 1999
Aerotek 1996 - 1998
Skills
Onboarding, Succession Planning, Employee Relations, Talent Acquisition, HRIS, Human Resources, Talent Management, Benefits Administration, Applicant Tracking..., Leadership, Performance Management, Team Building, Deferred Compensation, Recruiting
Education
Texas Tech University 1990 — 1995
Bachelor of Arts (B.A.), Sociology
Old Dominion Freight Line September 2014 - Present
Schneider National September 2013 - March 2014
Swift Transportation May 2013 - September 2013
carolina sweepers November 2012 - May 2013
Done Right Merchandising April 2012 - November 2012
xerox acs 2012 - 2012
Kodak-Local Staples & Best Buys October 2010 - January 2011
north carolina troopers association June 2006 - January 2009
Kelly Services April 2006 - August 2006
CATERING COMPANY May 2004 - December 2004
Skills
Inventory Management, Customer Service, Retail, Cashiering, Merchandising, Customer Satisfaction, Multi-unit, Cash Register, Time Management, Data Entry, Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Food Preparation
Education
North Carolina Central University 2008 — 2011
Business, Management, Marketing, and Related Support Services
North Carolina Central University 2008 — 2010
Degree, Business Management
Xerox-ACS December 2012 - Present
ESM April 2011 - Present
Manpower August 2010 - March 2011
Macomb Residential Opportunities July 2007 - May 2009
Telegraph Chrysler Jeep May 2005 - July 2007
Scott Specialty Gases May 1995 - November 1997
Michigan Technological University May 1979 - September 1979
Skills
Sales, Time Management, Recruiting, Customer Service, Microsoft Excel, Human Resources, Organizational...
Education
Argosy University Chicago 2009 — 2010
B.S., Psychology
Motech Automotive Institute 1986 — 1987
Associate Degree, Automotive Technology
Michigan Technological University 1978 — 1982
Associate Degree, Chemistry and Chemical Engineering
Indiana University Health June 2013 - Present
Briljent April 2012 - June 2013
Xerox ACS March 2011 - April 2012
Eli Lilly November 2000 - March 2011
The Trainer's Toolbox 1987 - 2000
Skills
E-learning, Change Management, Fireworks, Captivate, Instructional Design, Social Networking, Performance Consulting, Adult Education, Blended Learning, Problem Solving, Teaching, Learning Management, Adobe Fireworks, E-Learning, Instructor-led Training, Training Delivery, Learning Management..., Needs Analysis, SharePoint, ADDIE, SnagIt, Program Management, Training, Curriculum Design, Management, Project Management, Performance Improvement, Leadership, Technical Writing, Dreamweaver, Organizational..., Employee Training, Workshop Facilitation, Leadership Development, Distance Learning, Hands-on Training, Technical Training, Business Process, Software Documentation, Staff Development, Organizational..., Visio, Performance Management, Technical Documentation, Organizational Learning, Multimedia, Instructional Technology, Content Development, Coaching, Content Management
Education
Indiana University Bloomington
MS, Instructional systems Technology
Indiana University Bloomington
BS, Business and Journalism
Yahoo April 2013 - Present
Xerox-ACS October 2011 - April 2013
First Investors January 2011 - April 2011
Hillsboro Feed Company July 2010 - September 2010
Netflix April 2009 - June 2010
Education
Portland State University 2006 — 2008
Bachelor of Arts, Advertising Management and Marketing
University of Oregon 2000 — 2005
Bachelor of Arts (B.A.), Art
Xerox (ACS) December 2014 - Present
Self Employed July 2013 - Present
Self Employed January 2000 - Present
UPS Freight August 2013 - October 2014
Walmart January 2007 - May 2013
Drive-to-Work, LLC May 2011 - January 2013
StarTek August 2006 - January 2007
DEB Shops, Inc Virginia/North Carolina July 2004 - December 2005
Payless Shoe Source, Inc Virginia May 2003 - June 2004
SunTrust Bank Virginia September 2000 - November 2003
Skills
Sales, Accounting, Logistics Management, Customer Service, Clerical Skills, Bookkeeping, Computer Hardware, Software, Graphics Software, Graphic Design, Dye Sublimation, Craft, Office Administration, Peachtree, Perfect Practice, People Skills, Volunteering, Automotive, Microsoft Office, Retail Banking, Investment Banking, Data Entry, Notary Public, Tax Preparation, Telephone Skills, Retail Sales, Inventory, Inventory Management, Banking, Inventory Control, Retail, Loss Prevention, Customer Satisfaction, Cash, Store Management, Cash Management, Deposits, Microsoft Office 2007, Fax, Outlook, POS, Microsoft Word, Visual Merchandising, Highly detail oriented, Profit, General Ledger, Accounts Payable
Education
Strayer University 2013 — 2014
Master's Degree, Accounting, 3.75
Strayer University (VA) 2011 — 2012
Bachelor's Degree, Accounting, 3.45
Ashworth University 2009 — 2010
Associate's Degree, Accounting, 3.5
Mary Baldwin College 1999 — 2000
3.0
Virginia Military Institute 1999 — 2000
Military Operational Art and Science/Studies, 3.0
Virginia State University 1998 — 1999
General Studies, 3.5
Hopewell High School 1995 — 1999
High School, Army JROTC/ROTC, 3.74
Xerox - ACS September 2013 - April 2014
CES December 2011 - January 2012
Unisys March 2011 - September 2011
Eastman Kodak March 2002 - February 2010
Kodak (GCSS) November 1993 - February 2010
Kodak (KIC Digital-Systems) November 1996 - March 2002
Freelance artist 1989 - 1990
Skills
Windows, Customer Satisfaction, Computer Hardware, Documentation, Customer Relations, Customer Service, Process Improvement, Call Center, Printers, Team Building, Troubleshooting, Kodak, Cost Reduction, XP, Photography, Active Directory, Operating Systems, Laptops, Software Installation, Testing, Problem Solving, Microsoft Office, Outlook, Windows 7, Mac OS X, Desktop Support, Software Documentation, Technical Support, OS X, Digital Imaging, Lotus Notes, TCP/IP, Technical Training, Training, SharePoint, Servers, Wireless Networking, Network Administration, Microsoft Exchange, Windows Server, Software, Technical Writing, Vendor Management, Security, Databases, Windows XP, Call Centers, Cross-functional Team..., Hardware, Networking
Education
Northwestern State University 1969 — 1971
Speech, Geology
Louisiana Tech University
Theatre/Theater
Centenary College of Louisiana 1968 — 1970
Directing and Theatrical Production
Moxie pest control utah April 2012 - October 2014
Xerox ACS October 2009 - June 2012
Skills
Microsoft Word, Microsoft Office, Customer Service, Leadership, Team Building, Team Leadership, Marketing, Problem Solving, PowerPoint, Teamwork, Training, Coaching, Project Planning, Sales, Microsoft Excel, Time Management, Data Entry, Event Planning
Education
Salt Lake Community College 2009 — 2011
Business Administration and Management, General
Walgreens February 2015 - Present
Postal Prescription Services February 2013 - October 2014
Walgreens January 2012 - April 2012
Xerox - ACS September 2004 - January 2008
Galt Foundation March 2002 - November 2003
Skills
Pharmacy Technicians, National Board..., Customer Service, Reliability, Positive Can-do Attitude, Patience, Highly Dedicated, English, Microsoft Office, Research, PowerPoint, GOTV, Politics, Microsoft Excel, Microsoft Word, Public Speaking, Friendly Personality, Social Media, Political Campaigns, Event Planning, Political Science, Public Relations, Editing, Community Outreach, Non-profits, Public Policy, Policy Analysis, Close Attention to..., Multi Tasking, Open Minded, Nonprofits, Pharmacy, Data Entry
Education
Portland State University 2013 — 2020
In Progress, Political Science
Portland Community College 2010 — 2012
Certificate of Completion, Pharmacy Technician/Assistant
Portland Community College 2000 — 2010
Associate's of Arts Oregon Transfer Degree (A.A.O.T.), University Transfer
Xerox ACS November 2012 - Present
Balda Solutions December 2007 - August 2011
Skills
Customer Service, Microsoft Office, Research, Contract Negotiation, Project Planning, Microsoft Excel, Project Management, Strategic Planning, Cross-functional Team..., Product Development, International Business, Budgets, Management, Analysis, Process Improvement, Program Management, Six Sigma, Team Building, Supply Chain Management, Quality Assurance, Operations Management, Manufacturing, Business Development, PowerPoint, Negotiation, Marketing, New Business Development, Engineering, Sales Management, Product Management, Account Management, Start-ups, Automotive, Inventory Management, Marketing Strategy, Social Networking, Advertising, Team Leadership, Supply Chain, Social Media Marketing, Medical Devices, Leadership, Logistics, Teamwork, Electronics, General Administrative...
Education
College of Charleston 1998 — 2002
Bachelor of Science (B.S.), Psychology
STV April 2014 - Present
Xerox ACS June 2013 - April 2014
Blue Telecom February 2013 - June 2013
General Electric Aviation May 2011 - August 2011
Boland Commercial HVAC May 2008 - August 2008
Truck Repair April 2007 - November 2007
Athen English Institute January 2007 - May 2007
Skills
AutoCAD, AutoCAD Mechanical, Solid Mechanics, CAD, Engineering, Manufacturing..., Program Management, Testing, Autodesk Inventor, Mechanical Engineering, Electronics
Education
University of Maryland Baltimore County 2010 — 2012
Bachelor of Science (B.S.), Mechanical Engineering
University of Maryland Baltimore County 2010 — 2012
B.S, Mechanical Engineering
Montgomery College 2008 — 2010
A.A.S, Mechanical Engineering
Kaplan University February 2015 - Present
salesforce.com January 2014 - February 2015
Veterans2Work September 2013 - February 2015
Cadence Design Systems May 2012 - May 2013
Four Rivers Software Systems November 2010 - December 2011
Xerox /ACS March 2008 - September 2010
UPS Supply Chain Solutions June 2005 - March 2008
Skills
Salesforce.com, CRM, SFDC, Leadership, Databases, Mobile Devices, Data Migration, Analytics, Records Management, Business Analysis, Sales, Military Experience, Project Management, Salesforce.com..., Salesforce.com..., Salesforce Training, Microsoft Office, Linux, Netbackup, Troubleshooting, Cloud Computing, Visio, Software Documentation, System Administration
Education
Georgia State University
Bachelor's of Communication, Journalism
DeVry University's Keller Graduate School of Management-Georgia 2013 — 2014
MBA Candidate, Education
Central Georgia Technical College 2010 — 2011
Associate of Science (AS), Computer Software Technology/Technician
Schmidt Associates Corp. February 2005 - Present
Xerox ACS February 2014 - Present
AON Hewitt August 2013 - October 2013
AT&T June 2011 - November 2011
Puerto Rico State Elections Commission May 2007 - December 2008
AARP, RI November 2000 - March 2004
Skills
Public Policy, Leadership Development, Government, Speech Writing, Program Management, Non-profits, Strategic Planning, Project Management, Fundraising, Business Development, Community Outreach, Contract Negotiation, Public Speaking, Media Relations, Volunteer Management, Policy, Policy Analysis, Public Relations, Program Development, Workshop Facilitation, Strategy, Leadership, Strategic Communications, Nonprofits
Education
Escuela de Derecho UPR 2005 — 2008
Harvard Kennedy School of Government 1994 — 1995
MC/MPA, Leadership, Organizational Development
University of Rhode Island 1984 — 1989
BA, Journalism
Escuela Libre de Musica
EPIC Imaging January 2014 - Present
EPIC Imaging July 2011 - December 2013
Xerox -ACS November 2010 - July 2011
Skills
Organization, Healthcare, Customer Service, HIPAA, Healthcare Management, EMR, Computer Hardware..., Leadership, Data Entry, Medical Terminology, PACS, Computer Hardware, Telephone Skills, Teamwork
Education
Oregon State University
Bachelor's degree, General Science
Intel Corporation June 2014 - Present
Intel Corporation November 2013 - June 2014
Xerox - ACS July 2011 - November 2013
National CineMedia July 2008 - June 2011
Ohio BWC June 2005 - July 2008
Honda of America Mfg., Inc. May 2002 - June 2005
A.G. Edwards & Sons, Inc. May 2000 - March 2002
GTE Government Systems February 1998 - June 1999
Skills
Active Directory, Visio, Microsoft SQL Server, Data Center, Disaster Recovery, Windows Server, SDLC, PCI DSS, Operations Management, Cross-functional Team..., Oracle, Remote Administration, Symantec Endpoint..., Netbackup, VoIP, Group Policy, SMS, Data Mining, Database Administration, Windows Desktop..., SAN, VMware ESX, Hyper-V, Failover Cluster Manager, High Availability, Cisco UCS, FCoE, Project Management, Scrum, Agile Methodolgy, Iterative Methodologies, Waterfall Methodologies, SysInternals Suite, Security, IIS, Virtualization, Agile Methodologies, Waterfall, Troubleshooting, Operating Systems
Education
University of Phoenix 2002 — 2005
BS, Management Information Systems
University of Missouri-Saint Louis 1997 — 1999
Computer Science
Southwestern Illinois College 1996 — 1997
Associate of Science (AS), Computer Science
Judy's Staffing Services 2013 - Present
Xerox, ACS August 2012 - January 2013
Concord Cleaners July 2010 - April 2012
Gibson Labs February 2003 - April 2010
Education
Bluegrass Community and Technical College 2010 — 2012
Diploma, Medical Administrative/Executive Assistant and Medical Secretary
Qualfon March 2015 - Present
Sutherland Global Services January 2013 - June 2014
Xerox November 2008 - January 2013
Xerox (ACS) October 2007 - November 2008
Xerox (ACS) August 2006 - October 2007
Xerox (ACS) August 2005 - August 2006
Sprint 2004 - 2005
Sprint 1999 - 2003
Sprint 1999 - 2003
Skills
Invoice Processing, Customer Relations, Contract Negotiation, BPO, Operations Management, Customer Service, Outsourcing, Leadership, Project Management, CRM, Executive Management, Managed Services, Call Centers, Business Development, Strategy, Sales, Solution Selling, Training, Negotiation, Management, Vendor Management, Service Delivery, Business Analysis, Process Improvement, New Business Development, Customer Retention, Sales Management, Program Management, Team Leadership, Disaster Recovery, Telecommunications, Risk Management, Networking, Account Management, Customer Satisfaction, Offshoring
Education
The George Washington University 2001 — 2003
Masters of Project Management, Project Management
Baker University 1999 — 2001
MBA, Business
Kansas State University 1992 — 1995
Bachelor of Science, Social Science Emphasis on Economics
Xerox Acs September 2012 - Present
David's Poultry inc. April 2007 - September 2012
Dave's Poultry Inc. April 2007 - November 2008
Viggiano’s Italian Restaurant August 2002 - November 2005
Towers Perrin March 1998 - April 1999
Skills
Certification Health &..., Front End Web Design, Management, Leadership, Customer Service, Human Resources, Sales, Communication, Microsoft Office, Microsoft Excel, Retail, Public Speaking, Benefits Administration
Education
Penn State University 1994 — 2010
Bachelor's degree, Marketing/Marketing Management, General, 3.11
Pennsylvania State University
B.S, Business Administration, Management & Marketing Option
Xerox - ACS February 2014 - Present
Steak n Shake January 2011 - Present
McCanns Engineering & Mfg. June 2008 - August 2008
Skills
Customer Service, Training, Customer Satisfaction, Team Building, Time Management, Restaurants, Leadership, Retail
Education
Los Angeles Trade Technical College 2008 — 2010
Business, Management, Marketing, and Related Support Services
Braids by Moni February 1998 - Present
XEROX ACS September 2013 - February 2014
Comcast ASC September 2008 - March 2012
BELLSOUTH March 2002 - July 2005
Skills
Public Speaking, Small Business, Event Planning, Customer Service, Fundraising, Team Building, Microsoft Office, Leadership, Creative Writing, Microsoft Excel, PowerPoint, Entrepreneurship, Nonprofits, Teaching, Microsoft Word
Education
Delta Technical College 2012 — 2013
Associates Degree in Medical Billing & Coding, Medical Billing & Coding
CALLAWAY HIGH SCHOOL 1993 — 1997
DIPLOMA, COLLEGE PREPARATORY COURSES
United States Postal Service November 2013 - Present
Technically Nerds September 2013 - November 2013
Western Technical College April 2013 - August 2013
Xerox ACS November 2012 - March 2013
Office Depot October 2012 - November 2012
Santa Teresa Community Services November 2011 - October 2012
El Paso County November 2011 - November 2011
Whataburger August 2010 - June 2011
US Army September 2001 - June 2010
Skills
Microsoft Office, Internet Explorer, Google Chrome, Firefox, Android, iOS, Networking, Wireless Networking, Cat5e, Patch Panels, Switches, VMware, VirtualBox, Antivirus, Backup, Hardware Diagnostics, Computer Diagnostics, Computer Building, Hubs, Command Prompt, Windows 7, Windows Vista, Windows XP Pro, Windows Server, Technical Support, Weapons
Education
Western Technical College 2013 — 2013
Information Technology
International Business College 2011 — 2012
N/A, Computer Information Systems and Security, A+
Western Technical College 2010 — 2011
Associate's degree, Automotive Technology, A+
Hill Regional Career High School 1995 — 1999
High School Diploma, Business and Computers
CarFinance.com August 2013 - July 2014
Fox Broadcasting Company September 2012 - March 2013
Intel-GE Care Innovations LLC June 2012 - September 2012
OneLogin, Inc. August 2011 - February 2012
Xerox (ACS) 2012 - 2012
ImpreMedia April 2011 - July 2011
Century Business Solutions December 2009 - January 2011
Olive Branch Computer 2009 - 2009
Skills
JavaScript, CSS, Web Development, AJAX, PHP, C#, jQuery, MySQL, HTML, XML, Linux, Web Services, SQL, Programming, Mobile Applications, Databases, Software Engineering, Website Development, Programming Languages, PCI Standards, ASP.NET MVC, Agile Methodologies, Database Design, Web Design, Web Analytics, jQuery UI, Web Applications, Web Marketing, Software Development, Software Design, Software Quality..., Software Project..., Quality Assurance, jQuery Mobile, Mobile Devices, Database Administration, Data Modeling, CSS3, Advanced CSS, Scrum, Project Control, Penetration Testing, Exploitation, Computer Security, Information Security, Information Technology, Social Marketing, SEO, Front-end Coding, E-commerce Consulting
Education
New Horizons 2009 — 2009
MCTS, Microsoft Certified Technology Specialist, 92%
Mississippi State University 2006 — 2007
Computer Science & Engineering, 2.8
Mississippi University for Women 2004 — 2005
Undecided, English Language and Literature/Letters, 3.5
University of Southern Mississippi 2001 — 2001
Pysch Credit, Pyschology 101, A
Mondelez International January 2013 - Present
Xerox - ACS May 2010 - January 2013
Fidelity Investments June 2008 - October 2010
General Electric October 1997 - June 2009
GE Capital 1994 - 1997
United States Air Force 1981 - 1989
Skills
Operational Excellence, BPO, Offshoring, Operations Management, Acquisition Integration, Strategy, Management, Leadership, Business Process..., Accounting, Mergers, Finance, Shared Services, Executive Management, Mergers & Acquisitions, Training
Education
Troy University 1984 — 1987
BS, Resource Management
Xerox-ACS September 2012 - November 2012
ACS-Inc January 2011 - November 2012
Go Daddy, Inc April 2010 - December 2010
BBVA Compass November 2005 - April 2010
Karaoke Dance January 1995 - January 2005
2003-2004 October 2003 - October 2004
Eagle Property Management January 2000 - January 2001
Wal-Mart January 1999 - January 2000
Skills
Call Center, Access, Outlook, Customer Service, Customer Satisfaction, Microsoft Excel, Database Administration, Sales, CRM, Microsoft Office, Financial Analysis, Banking, Call Centers, Microsoft Word, Process Scheduler, Program Management, Analysis, Management, Team Leadership, Process Improvement, Troubleshooting, Leadership
Education
Florida Institute of Technology 2004 — 2009
Master of Science Degree, Systems Management (MSIT)
American Intercontinental University 2003 — 2004
Masters Degree, Information Technology
University of Northern Iowa 1974 — 1978
B.A, Elementary Education
Career Education Corporation August 2013 - July 2015
Xerox ACS December 2009 - April 2010
Baby Zack's Smoke Shop June 2007 - July 2009
Pier 1 Imports September 2006 - March 2007
Red Lobster September 2005 - March 2006
Skills
Customer Service, Inventory Management, Inventory Control, Customer Satisfaction, Operations Management, Data Entry, Microsoft Office, Management, Warehousing, Microsoft Excel, Microsoft Word, Time Management, Logistics, Distribution Center..., Process Improvement, Photoshop, Autodesk Software, Unity3D, JavaScript, Pro Tools, Game Design, Level Design, Scripting, Team Leadership, Storyboarding
Education
Sanford-Brown College - Las Vegas 2012 — 2015
Bachelor of Fine Arts (BFA), Game and Interactive Media Design
Decatur High School 2003 — 2005
High School Diploma, English
Memorial Hermann Health System April 2015 - Present
SouthSide Pharmacy April 2013 - Present
Xerox-ACS November 2012 - April 2013
Eco Pharmacy of Willowbrook June 2012 - January 2013
CVS December 2011 - June 2012
At Home Tutoring January 2005 - December 2006
Universal Computer Systems May 2006 - November 2006
The Salvation Army December 2005 - May 2006
Skills
Counseling, Microsoft Office, Teaching, Excel, Healthcare, Customer Service, Documentation, Word, PowerPoint, Data Analysis, Clinical, Problem Solving, Customer Relations, Team Building, Programming, Data Entry, Teamwork, Clinical Research, Medicare Part D, Pharmacists, Microsoft Word, Software Documentation, Certified Immunizer, Hospitals, Medication Therapy..., Pharmacy, Pharmaceutical Industry, Compounding, Managed Care, Medicine, Patient Counseling
Education
Texas A&M HSC, Rangel College of Pharmacy 2007 — 2011
PharmD.
University of Houston 2001 — 2004
Bachelor of Science, Electrical Engineering
Sutter Health September 2013 - Present
Xerox - ACS April 2012 - June 2013
Red Hawk Casino July 2011 - January 2013
Self Employed April 2008 - November 2012
Skills
Healthcare, Microsoft Office, Hospitals, Customer Service, Microsoft Excel, Strategic Planning, Healthcare Management, Microsoft Word, Clinical Research, Project Management, PowerPoint, Public Speaking, Research, Healthcare Information..., Process Improvement
Education
Cardinal Stritch University 2001 — 2006
Bachelor of Science (BS), Business Administration and Management, General
Twinspires.com February 2013 - September 2013
Xerox ACS July 2012 - February 2013
UC Health June 2010 - June 2011
Skills
Nursing, ACLS, BLS, Patient Safety, Patient Education, Patient Advocacy, Microsoft Word, PowerPoint, Public Speaking, Research, Cpr Certified, Medical/Surgical, Medication..., IV, Medical Terminology, Vital Signs, HIPAA, Nursing Documentation
Education
University of Cincinnati 2014 — 2016
Bachelor's Degree, Psychology
University of Cincinnati 2007 — 2011
Bachelor's Degree, Nursing
Withrow International High School 2003 — 2007
High School, International Baccalaureate, 3.8 GPA
Xerox, ACS December 2003 - Present
Ciena September 2000 - December 2003
Skills
Oracle Database Admin, Oracle RAC, ODA, Grid Control, Data Guard, RMAN, ASM, Unix and Linux, Microsoft SQL Server..., Database design..., Requirements Analysis, Disaster Recovery, SDLC, ITIL
Education
Huazhong University of Science and Technology
Bachelor's degree, Computer Science
Oracle University
Stream Implementation
Oracle University
Oracle Grid Control
Oracle University
RMAN and Data Guard
Oracle University
Advanced Performance Tuning
PwC August 2012 - Present
SAP October 2011 - September 2012
Accenture March 2010 - September 2011
Centaurus Technology Partners, LLC April 2009 - January 2010
Korn Ferry Inc. December 2007 - March 2009
Xerox (ACS) 2005 - 2007
Medical Doctor Associates 2003 - 2005
The Hire Group 2002 - 2003
Skills
Technical Recruiting, Information Technology, Software, RPO, BPO, Talent Acquisition, Talent Management, Recruiting, Sourcing, Executive Search, Internet Recruiting, Applicant Tracking..., Temporary Placement, Human Resources, Deferred Compensation, Enterprise Software, Consulting, CRM, Screening, Account Management, Cloud Computing, Contract Recruitment, Management, Leadership, PeopleSoft, Permanent Placement, Outsourcing, Networking, Professional Services, Screening Resumes, Project Management, Business Development, College Recruiting, ERP, Business Process, Integration, SAP, Staffing Services, Benefits Negotiation
Education
University of North Texas 1994 — 1997
BBA
Texas A&M University 1990 — 1991
Engineering
JJ Pearce
CDI Corporation / IBM November 2012 - Present
Xerox (ACS) June 2012 - November 2012
IBM Global Services 2010 - 2012
CDI Corporation 2009 - 2010
IBM 1997 - 2008
Skills
ITIL, Integration, Security, Data Center, PMP, IT Service Management, IT Strategy, CCNA, Virtualization, Enterprise Architecture, Information Security, CISSP, Infrastructure, Six Sigma, Solution Architecture, Cloud Computing, Disaster Recovery, Cross-functional Team..., High Availability, Project Management, Outsourcing, Networking, IT Operations, Management, Leadership, IT Outsourcing, Project Portfolio..., PMO, Vendor Management, IT Management, Service Delivery, Information Security..., Network Architecture, Business Continuity, Servers, SAN, Enterprise Software, Network Security, Incident Management, System Deployment, VMware, Firewalls, Cisco Technologies, Pre-sales, Storage Area Networks, Information Technology, Managed Services, Global Cross-Functional..., C-Level Presentations, IT Architecture
Education
The University of Montana 1990 — 1992
MBA
University of Montana 1981 — 1985
Business Administration, Finance, Management and Economics
IP3 Seminars and ISSA meetings
PMI MileHi
PMI MileHi
PMI MileHi
PMI MileHi
PMI MileHi
Zebra Technologies August 2015 - Present
AbbVie (Pharmaceutical Division - ABBOTT Laboratories) October 2014 - August 2015
Mondelez International (KRAFT) March 2012 - September 2014
Kraft Foods Group September 2011 - March 2012
SIATEK TECHNOLOGIES March 2010 - August 2011
DATAMARK, Inc. March 2006 - February 2010
Xerox (ACS) 1998 - 2005
CONNECT 1993 - 1998
RCA (Thomson Consumer Electronics) 1991 - 1993
EDM (Genpact) 1990 - 1991
Skills
IT Management, Software Development, Systems Management, Spanish, Software Project..., Six Sigma, SDLC, Project Management, Management, Outsourcing, Business Intelligence, Program Management, Business Analysis, Process Improvement, Business Development, CRM, ITIL, Data Center, Software Documentation, PMP, Requirements Analysis, Team Building, Leadership, Integration, Team Leadership, Quality Assurance, PMO, Troubleshooting, Security, SharePoint, Strategy, Operations Management, IT Strategy, Information Technology, Vendor Management, Cross-functional Team..., Project Portfolio..., Business Process..., IT Service Management, Business Process, ERP, Training, Networking, Change Management, System Deployment
Education
Instituto Tecnológico y de Estudios Superiores de Monterrey 1985 — 1990
BS in Computer Science, Computer Science Engineer
Prepa del Chamizal 1982 — 1985
Bachelor of Science
Avaya 2014 - Present
Verizon-Terremark 2011 - 2014
Xerox-ACS 2009 - 2011
CSC 2007 - 2009
Refinne International, LLC 2003 - 2007
CrossCom National 2001 - 2003
MCI 1987 - 2001
Skills
Contract Negotiation, SaaS, Healthcare, Strategy, Financial Services, Cloud Computing, Strategic Partnerships, Channel, Business Development, Enterprise Software, New Business Development, PaaS, Professional Services, Management, Team Leadership, Program Management, Security, Leadership, Sales, Account Management, Management Consulting, Integration, CRM, Outsourcing, Project Planning, Managed Services, Solution Selling, Vendor Management, Start-ups, Product Management, Channel Partners, Business Alliances, IT Strategy, Salesforce.com, Go-to-market Strategy, Pre-sales, Cross-functional Team..., Data Center, Executive Management, Consulting, Business Intelligence, Sales Process, Telecommunications, Partner Management, Selling, Competitive Analysis, Lead Generation, Product Marketing, Direct Sales, P&L Management
Education
Arizona State University, W. P. Carey School of Business
B.Sc., Finance
Thunderbird School of Global Management
MBA, Global Management
University of California, Los Angeles - The Anderson School of Management
Certificate, Mergers and Acquisitions
The Hackett Group September 2006 - Present
Xerox - ACS April 2005 - September 2006
Turner Broadcasting System September 1997 - April 2005
ADP September 1992 - September 1997
Computer Language Research 1984 - 1992
Skills
PeopleSoft, Metrics, ERP, HRIS, Outsourcing, Benefits, HR Strategy, Business Process..., Vendor Management, Management Consulting, Process Engineering, Process Improvement, Workforce Planning, Strategy Development, Compliance, Mentoring, Team Building, Shared Services, Sourcing, Policy, Strategic Planning, Benefits Administration, Employee Benefits, Personnel Management, Management, Project Management, Leadership, Change Management, Strategy, Payroll, Performance Management, Employee Engagement, Business Process, Executive Coaching, Business Process..., HR Transformation, Business Transformation, Talent Management, Performance Improvement, Consulting, Mergers & Acquisitions, Acquisition Integration, Benchmarking, Executive Management, BPO, Organizational Design, Human Resources, Governance, PMO, Program Management
Education
University of Houston
BBA - Accounting
Theodore Roosevelt High School, San Antonio, Texas
High School Diploma
IBM May 2007 - April 2012
xerox acs 2012 - 2012
fannie Mae January 2007 - May 2007
Satyam Computers Services ltd March 2004 - December 2006
Skills
Sybase, SQL, Sybase ASE, Replication, Performance Tuning, Database Administration, Unix Shell Scripting, Solaris, Disaster Recovery, Data Warehousing, Unix, AIX, Database Management, Databases, Servers, Shell Scripting, T-SQL, SQL Server, Data Migration, Sybase IQ, Production Support, Linux, RDBMS, Perl, SSRS, High Availability, Scripting, Database Admin, Microsoft SQL Server, System Administration, Data Center, SQL Tuning, IT Service Management
Education
University of Madras 1997 — 2000
MCA
St Joseph high school
Dignity Health November 2014 - Present
Dignity Health June 2013 - Present
Azurite Solutions LLC 2009 - Present
Sogeti USA June 2013 - November 2014
Salt River Project January 2013 - June 2013
Neudesic March 2012 - June 2013
Xerox ACS June 2012 - January 2013
Sogeti USA LLC January 2008 - March 2012
Maricopa County October 2007 - March 2012
Phoenix Children's Hospital October 2009 - January 2011
Skills
Project Management, Business Intelligence, ETL, Data Warehousing, SSIS, IIS, Microsoft Exchange, Microsoft SQL Server, WCF, SSRS, SharePoint, Change Management, T-SQL, SDLC, Analysis Services, Database Design, Requirements Analysis, OLAP, .NET, C#, ASP.NET, TFS, MDX, Master Data Management, Dashboard, Agile Methodologies, Data Warehouse..., VBScript, Microsoft Technologies, Microsoft Office..., Analytics, Enterprise Architecture, Databases, Data Modeling, SQL, Performance Tuning, Software Project..., Scrum, Business Analysis, Software Development, Solution Architecture, Visio, Cloud Computing, Big Data, JavaScript, ASP.NET MVC, Web Services, Windows Azure, Web Applications, ERP
Education
University of Massachusetts Dartmouth 1999 — 2005
Bachelor, Economics
Xerox ACS March 2013 - Present
Bank of America August 2011 - February 2013
MySpace February 2011 - October 2011
Applied Professional Training June 2010 - February 2011
IndyMac Federal Bank January 2006 - 2009
Tetra Tech August 2005 - January 2006
Skills
VMware, Windows Server, Security, Cisco Technologies, Network Administration, Computer Security, Information Security, Troubleshooting, Infrastructure, Wireless, Testing, Servers, Disaster Recovery, SDLC, Active Directory
Education
California State University-Northridge
Information Systems -, Information Technology
Oxford Institute of Technology
Information Systems
University of California, Los Angeles 2000 — 2001
Client Server Computing, JAVA Programming
Xerox-ACS Project Admin Asst.Rockwell AutomationFebruary 2012 - April 2012
Education
Indiana Wesleyan University
Master of Business Administration (M.B.A.), Business Administration and Management, General
Xerox (ACS) September 2011 - Present
All-Care Family Services August 2009 - September 2011
u-haul co June 2006 - August 2008
Skills
Training, Leadership, Customer Service, Management, Team Leadership, Sales, Time Management, Call Centers, Microsoft Word, Troubleshooting, Program Management, Project Management, Access, Vendor Management, Process Improvement
Education
Capella University
Master of Public Administration (MPA), 4.0
Mercer University 2002 — 2006
Bachelor of Arts (B.A.), Sociology
Baymark Partners 2012 - Present
Raytheon 2010 - July 2012
Ventex Capital 2008 - 2010
Xerox (ACS) 2004 - 2008
Contractor 2000 - 2004
Rudd and Company, PLLC 2000 - 2001
CBIZ MHM, LLC 1999 - 2000
Mayer Hoffman McCann P.C. 1998 - 2000
Bayer 1996 - 1998
Skills
SAS70, SOX, SSAE 16, COBIT, Business Process..., Frameworks, Security Audits, Financial Analysis, Compliance, LBO, Private Equity, Sarbanes-Oxley Act, Mergers & Acquisitions, Due Diligence, Finance
Education
Avila University 2002 — 2004
Master of Business Administration (MBA), Management Information Systems, Honors
Rockhurst University 1995 — 1998
Bachelor of Science (B.S.), Accounting, Honors
Johnson County Community College
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies, Honors
Kansas City Kansas Community College
Cisco Systems Inc ,San Jose July 2007 - Present
Xerox-ACS December 2005 - July 2007
Sify April 2004 - October 2005
Skills
Routing Protocols, OSPF, BGPv4, MPLS, MPLS VPN, GRE tunnels, IPSec, Cisco WAN, LAN-WAN, Spanning Tree, Cisco Nexus, Cisco 6500, EIGRP, Core Switching, CCIE R&S, CCNA, Service Providers, Data Center, Network Monitoring Tools, Virtualization
Education
Devi Ahilya Vishwavidyalaya 2001 — 2003
Master Of Science, Electronics and Communication
Islamia Karimia Degree College 1998 — 2001
Bachelor's Degree, Computer Science, First
Dell Services April 2011 - Present
Xerox (ACS) May 2008 - January 2009
Prime Therapeutics December 2006 - May 2008
JPMorgan Chase 2001 - 2006
Bank of America-Nations Credit 1997 - 2000
Skills
Accounting, General Ledger, Financial Reporting, Financial Planning, Analysis, Healthcare, Financial Accounting, Accounts Payable, Account Reconciliation, Variance Analysis, Financial Analysis, Internal Controls, Internal Audit, Accounts Receivable, GAAP, Sarbanes-Oxley Act, Financial Statements, Strategic Financial...
Education
Hofstra University 1993 — 1994
MBA, Finance & Banking
First Command Financial Services December 2013 - Present
Isis Mobile Commerce February 2013 - Present
Excentus July 2011 - November 2012
Excentus April 2010 - June 2011
Excentus April 2008 - April 2010
Excentus October 2006 - March 2008
ACE Cash Express November 2003 - August 2006
Xerox - ACS April 1999 - November 2003
Skills
Incident Management, Technical Support, Salesforce.com, Networking, Visio, Software Documentation, Troubleshooting, Integration, Account Management, Information Technology, Vendor Management, Team Leadership, Process Improvement, Software Implementation, Active Directory, Software Installation, Customer Satisfaction, Project Management, Training, Customer Service, Management, Call Centers, SharePoint, ITIL
Education
Tarrant County College 2007 — 2008
Dallas Baptist University 2002 — 2005
Associate of Science (AS), Management Information Systems, General
Christ For the Nations Institute 2000 — 2001
Associate of Arts (AA), Music Theory and Composition & Communications
Xerox (ACS) January 2010 - December 2012
ACS January 2010 - January 2012
AT&T January 2000 - December 2009
AT&T January 1997 - January 2000
AT&T January 1992 - January 1996
AT&T January 1990 - January 1991
AT&T January 1985 - January 1990
AT&T January 1981 - January 1985
Education
Central Michigan University
Bachelor of Arts Degree, English
Xerox-ACS October 2011 - May 2012
Currently unemployed October 2011 - May 2012
Central Parking December 2010 - March 2011
Comdata July 2010 - August 2010
Bridgestone Tires January 2010 - May 2010
HCA July 2008 - September 2009
Deloitte & Touche November 2005 - May 2006
Humana August 2004 - January 2005
US Military Enlistment Processing Command (MEPCOM) March 2002 - June 2004
Xerox 1999 - 2001
Education
Governors State University 1992 — 1995
BS, Health Care Administration
Xerox Services May 2015 - Present
Xerox Commercial Solutions LLC November 2012 - Present
KY Education & Workforce Development Cabinet June 2012 - November 2012
Xerox ACS March 2007 - June 2012
Skills
C# WPF WCF SQL..., SQL, ASP.NET, C#, T-SQL, WCF, Microsoft SQL Server, Visual Studio, .NET, Databases, ADO.NET, Software Development, TFS, SOA, jQuery, SSRS, SDLC, OOP, SharePoint
Education
Eastern Kentucky University 2005 — 2007
MS, Computer Science
Nagarjuna University 2000 — 2004
Computer Science
CSC January 2005 - Present
Xerox ACS January 2000 - December 2004
CGI March 1998 - January 2000
Generali March 1993 - March 1998
AAdvantage Insurance Agency January 1995 - January 1998
GMAC Insurance January 1987 - February 1993
Skills
SaaS, IT Outsourcing, Outsourcing, P&C Insurance, Sales, Sales Management, BPO, BPS, Transformational..., Sales Presentations, Software Solution Sales, Product Innovation, Licensed Property &..., Underwriting, Claims Handling, ERP Software, Offshore Outsourcing, CPCU, Property & Casualty..., Business Analysis, Cloud Computing, IT Strategy, CRM, Vendor Management, Business Development, Business Process, Management, Solution Selling, Professional Services, Insurance, Executive Management, Financial Services, Claim, Information Technology, Business Process..., Business Intelligence, Enterprise Software, Strategy, Process Improvement, Risk Management, Project Portfolio..., Program Management, Salesforce.com, Leadership, SDLC, Analytics, Management Consulting, Team Management, Offshoring, Strategic Partnerships
Education
American Institute For Chartered Property Casualty Underwriters 1988 — 1993
Chartered Property and Casualty Underwriter (CPCU), Insurance
Appalachian State University 1983 — 1987
Bachelor of Business Administration (B.B.A.), Finance
Empower Federal Credit Union August 2014 - Present
Empower Federal Credit Union June 2010 - July 2014
Empower Federal Credit Union November 2009 - May 2010
Xerox (ACS) January 2005 - October 2009
Skills
Credit, Loans, Banking, Financial Analysis, Consumer Lending, Underwriting, Finance, Accounting, Analysis, Customer Service, Process Improvement, Microsoft Office, Bank Secrecy Act, Sales, Member Relations, Membership Growth, Employee Training
Education
Le Moyne College 2009 — 2011
Master of Business Administration (MBA)
Columbia College (NY) 2004 — 2008
Bachelor of Science, Business Administration in Financial Services
Xerox - ACS January 2013 - Present
Defense Support Services March 2005 - December 2012
Serco - North America 2002 - March 2005
Day & Zimmermann 2000 - 2002
Skills
Costpoint, FAR, Deltek, Government Procurement, Government Contracting, DoD, RFP
Education
Rutgers, The State University of New Jersey-New Brunswick 1989 — 1993
GMV June 2012 - Present
Xerox (ACS) February 2006 - June 2012
CGI 2005 - 2006
Hughes Network Systems 2001 - 2005
Education
University of Maryland Baltimore County
Master of Science (MS), Computer Science
Visvesvaraya Technological University
Bachelor's of Engineering [Electronics and Communications]
Xerox-ACS May 2012 - Present
Vanderbilt 2006 - 2007
Cent 21 2000 - 2001
Skills
Hard Worker, Very..., Microsoft Word, Windows
Education
Trevecca Nazarene University 2009 — 2012
Bachelor's degree, Business Admin/Human Relations
High Tech Inst 2004 — 2006
Assoc in Applied Sciences, Surgical Technician
TREES 2000 — 2000
Real Estate License Affiliate Broker-Tennessee Certified, Real Estate
Illinois Institute of Technology 2014 - Present
DeVry Education Group 2009 - 2014
IT Convergence 2007 - 2009
Xerox ACS 2005 - 2007
Orbitz Worldwide 2004 - 2005
Solving IT 2002 - 2004
Neumark Technology Group 1999 - 2002
IBM Platform Computing 1998 - 1999
Noranda 1997 - 1998
Skills
Leadership, Communication, Critical Thinking, Collaboration, Conflict Management, Win-win Negotiation, IT Operations, Information Technology, Healthcare Information..., Project Management, SDLC, Agile Methodologies, Root Cause Analysis, Performance Tuning, Advanced Troubleshooting, Crash Dump Analysis, Solaris, Red Hat Linux, VMware, Virtualization, IBM iSeries, AS400 Administration, Unix, Unix Shell Scripting, Dtrace, High Availability, Enterprise Servers
Education
Keller Graduate School of Management of DeVry University 2010 — 2013
Master's in Information Systems Management, Health Information Systems
University of Moncton 1993 — 1997
Bachelor of Science (B.S.), Computer Science
xerox acs August 2011 - November 2011
Skills
Film Editing, Call Center, Musicians, Internet Culture, Customer Service
Education
Universidad Galileo 2004 — 2010
Bachelor of Business Administration (B.B.A.)
WSi Healthcare Personnel, Inc. February 2015 - Present
Woodmen Dental Group November 2014 - January 2015
Alorica Philippines, Inc. November 2013 - March 2014
Xerox-ACS May 2013 - September 2013
United States Air Force November 2006 - July 2010
Skills
Dental Assisting, Customer Service, CPR Certified, Active DoD Secret..., IT Hardware Support, CompTIA Security+
Education
Intellitec Medical Institute 2014 — 2015
Dental Assisting/Assistant
Universidad del Sagrado Corazón 2003 — 2005
Computer Systems Networking and Telecommunications
Penn State University 2001 — 2003
Computer Systems Networking and Telecommunications
Colegio Catolico Notre Dame 1998 — 2001
High School, High School/Secondary Diplomas and Certificates