Aspect Software
Industry: Call center company
DescriptionAspect Software, Inc. is an American multinational call center technology and customer experience company headquartered in Phoenix, Arizona. Aspect has offices in Africa, Asia, Oceania, Europe, North America, and South America. Revenue: 443 million USD (2014) CEO: Stew Bloom (1 Aug 2012–) Headquarters: Phoenix, Arizona, United States Number of employees: 2,088 (2017) Parent organization: Aspect Software Parent, Inc. Subsidiaries: Voxeo, Aspect Telecommunications, Quilogy, Inc.,
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Aspect Software Employees
Employee
Years
Job
Industry
Dustin Brown Dustin Brown's Aspect Software Experience December 2009 - May 2010
Job DevOps Engineer at Jama Software
Industry Computer Software
Experience
Jama Software April 2015 - Present
Jive Software January 2015 - April 2015
Jive Software June 2014 - April 2015
NWEA July 2013 - June 2014
NWEA February 2012 - July 2013
Intermec Technologies February 2011 - January 2012
Samsung Telecommunications America October 2010 - February 2011
Northern Billing Specialist January 2009 - January 2011
Intermec Technologies June 2010 - October 2010
Aspect Software December 2009 - May 2010
Skills
Puppet, Git, Linux, Bash, Ruby, LDAP, Virtualization, Red Hat Linux, Operating Systems, Unix, Troubleshooting, Ubuntu, Software Installation, Perl, F5 BigIP, Nagios, DNS, Active Directory, Configuration Management, CentOS
Education
Colorado Technical University-Online 2012 — 2013
Westwood College 2007 — 2010
Bachelor of Applied Science, Information Systems Security
Jama Software April 2015 - Present
Jive Software January 2015 - April 2015
Jive Software June 2014 - April 2015
NWEA July 2013 - June 2014
NWEA February 2012 - July 2013
Intermec Technologies February 2011 - January 2012
Samsung Telecommunications America October 2010 - February 2011
Northern Billing Specialist January 2009 - January 2011
Intermec Technologies June 2010 - October 2010
Aspect Software December 2009 - May 2010
Skills
Puppet, Git, Linux, Bash, Ruby, LDAP, Virtualization, Red Hat Linux, Operating Systems, Unix, Troubleshooting, Ubuntu, Software Installation, Perl, F5 BigIP, Nagios, DNS, Active Directory, Configuration Management, CentOS
Education
Colorado Technical University-Online 2012 — 2013
Westwood College 2007 — 2010
Bachelor of Applied Science, Information Systems Security
Christopher Ross Christopher Ross's Aspect Software Experience July 2010 - December 2010
Job Regional Partner Manager at Telerik
Industry Information Technology and Services
Experience
Telerik September 2014 - Present
Project Leadership Associates June 2013 - May 2014
Terremark January 2012 - June 2013
Fotojelly Inc August 2011 - January 2013
The Founder Institute October 2011 - December 2011
Carina LLC November 2009 - August 2011
Aspect Software July 2010 - December 2010
Microsoft February 2007 - November 2009
Microsoft Corporation May 2006 - February 2007
Microsoft Corporation July 2004 - April 2006
Skills
Cloud Computing, Enterprise Software, Strategic Partnerships, Marketing Strategy, Business Analysis, Team Building, Go-to-market Strategy, Thought Leadership, Entrepreneurship, Start-ups, Agile Methodologies, Strategy Development, Project Management, Management Consulting, Program Management, Strategy, Business Management, Professional Services, Microsoft Technologies, Mobile Technology, Team Leadership, Partner Management, Strategic Planning, Product Management, Solution Selling, Business Strategy, Cross-functional Team..., IT Strategy, Product Marketing, Account Management, Sales Management, New Business Development, Sales Process, Business Planning, Consultative Selling, Program Development, Strategic Thinking, Managed Services, Product Strategy, IT Service Management, Software Sales, CRM
Education
DePaul University 1996 — 1998
Indiana University South Bend 1986 — 1990
Ivy Tech Community College-North Central 1984 — 1986
Telerik September 2014 - Present
Project Leadership Associates June 2013 - May 2014
Terremark January 2012 - June 2013
Fotojelly Inc August 2011 - January 2013
The Founder Institute October 2011 - December 2011
Carina LLC November 2009 - August 2011
Aspect Software July 2010 - December 2010
Microsoft February 2007 - November 2009
Microsoft Corporation May 2006 - February 2007
Microsoft Corporation July 2004 - April 2006
Skills
Cloud Computing, Enterprise Software, Strategic Partnerships, Marketing Strategy, Business Analysis, Team Building, Go-to-market Strategy, Thought Leadership, Entrepreneurship, Start-ups, Agile Methodologies, Strategy Development, Project Management, Management Consulting, Program Management, Strategy, Business Management, Professional Services, Microsoft Technologies, Mobile Technology, Team Leadership, Partner Management, Strategic Planning, Product Management, Solution Selling, Business Strategy, Cross-functional Team..., IT Strategy, Product Marketing, Account Management, Sales Management, New Business Development, Sales Process, Business Planning, Consultative Selling, Program Development, Strategic Thinking, Managed Services, Product Strategy, IT Service Management, Software Sales, CRM
Education
DePaul University 1996 — 1998
Indiana University South Bend 1986 — 1990
Ivy Tech Community College-North Central 1984 — 1986
Rachel Honeywood Rachel Honeywood's Aspect Software Experience June 2010 - November 2011
Job Tier 3 SAAS Engineer at United States Advanced Networks (USAN)
Industry Information Technology and Services
Experience
United States Advanced Networks (USAN) November 2011 - Present
Aspect Software June 2010 - November 2011
Aspect Software December 2006 - May 2010
Bank of New York August 2005 - October 2006
Union University September 2004 - July 2005
Ashley Furniture Homestore June 2003 - September 2004
GE February 2003 - June 2003
Freed-Hardeman University January 2001 - May 2001
Skills
Call Center, Troubleshooting, Computer Hardware, Customer Service, Microsoft Office, Workforce Management, Unified Communications, Consulting, Training, Management, Reporting, Technical Documentation, Microsoft SQL Server, Software Implementation, Cloud Computing, Call Centers, CTI, Enterprise Software, Active Directory, Security, Contact Centers, Avaya, Software Documentation, Access, ACD, SaaS, Vendor Management, IVR, Hardware, Technical Support, Telecommunications, VoIP, Pre-sales, Telephony, Integration, Professional Services, System Deployment
Education
Capella University 2007 — 2010
M.S., Psychology
Freed-Hardeman University 2000 — 2003
B.S., Computer Information Systems/Minor Business
United States Advanced Networks (USAN) November 2011 - Present
Aspect Software June 2010 - November 2011
Aspect Software December 2006 - May 2010
Bank of New York August 2005 - October 2006
Union University September 2004 - July 2005
Ashley Furniture Homestore June 2003 - September 2004
GE February 2003 - June 2003
Freed-Hardeman University January 2001 - May 2001
Skills
Call Center, Troubleshooting, Computer Hardware, Customer Service, Microsoft Office, Workforce Management, Unified Communications, Consulting, Training, Management, Reporting, Technical Documentation, Microsoft SQL Server, Software Implementation, Cloud Computing, Call Centers, CTI, Enterprise Software, Active Directory, Security, Contact Centers, Avaya, Software Documentation, Access, ACD, SaaS, Vendor Management, IVR, Hardware, Technical Support, Telecommunications, VoIP, Pre-sales, Telephony, Integration, Professional Services, System Deployment
Education
Capella University 2007 — 2010
M.S., Psychology
Freed-Hardeman University 2000 — 2003
B.S., Computer Information Systems/Minor Business
Don Zukas's Aspect Software Experience July 1998 - January 2007
Job Delivering Customer Satisfaction Through Contact Center Excellence
Industry Telecommunications
Experience
Interactive Intelligence January 2013 - Present
Royal Island Roots, LLC January 2007 - December 2012
Aspect Software July 1998 - January 2007
Rockwell Electronic Commerce (Now Aspect Software) August 1995 - July 1998
NPRI/Versatility (Now Oracle) 1994 - 1995
Aristacom International 1992 - 1994
Demax Software 1991 - 1992
Candle Corporation 1985 - 1990
Ashton-Tate January 1985 - December 1985
Nissan Motor Corporation November 1982 - February 1984
Skills
Targeted Account Selling, Miller-Heiman Strategic..., Salesforce.com, Oracle CRM, Professional Mentoring, Team Selling, Strategic Account..., Idealist, Integrity, Self Expression, Software Industry, Enterprise Software, Integration, Sales Process, Start-ups, SaaS, Sales Operations, IVR, Mobile Devices, Leadership, Selling, Management, ACD, Sales, Solution Selling, CTI, Cloud Computing, Strategic Partnerships, Managed Services, Lead Generation
Education
California State University-Dominguez Hills 1982 — 1985
Business Administration, Marketing
El Camino College 1979 — 1982
Associate of Arts (A.A.), Business Administration, Marketing
Interactive Intelligence January 2013 - Present
Royal Island Roots, LLC January 2007 - December 2012
Aspect Software July 1998 - January 2007
Rockwell Electronic Commerce (Now Aspect Software) August 1995 - July 1998
NPRI/Versatility (Now Oracle) 1994 - 1995
Aristacom International 1992 - 1994
Demax Software 1991 - 1992
Candle Corporation 1985 - 1990
Ashton-Tate January 1985 - December 1985
Nissan Motor Corporation November 1982 - February 1984
Skills
Targeted Account Selling, Miller-Heiman Strategic..., Salesforce.com, Oracle CRM, Professional Mentoring, Team Selling, Strategic Account..., Idealist, Integrity, Self Expression, Software Industry, Enterprise Software, Integration, Sales Process, Start-ups, SaaS, Sales Operations, IVR, Mobile Devices, Leadership, Selling, Management, ACD, Sales, Solution Selling, CTI, Cloud Computing, Strategic Partnerships, Managed Services, Lead Generation
Education
California State University-Dominguez Hills 1982 — 1985
Business Administration, Marketing
El Camino College 1979 — 1982
Associate of Arts (A.A.), Business Administration, Marketing
Derrick Singleton Derrick Singleton's Aspect Software Experience September 2013 - July 2015
Job Customer Experience Professional Oracle Service Cloud
Industry Computer Software
Experience
Oracle July 2015 - Present
Aspect Software September 2013 - July 2015
iContracts, Inc. October 2011 - August 2013
Global Employment Solutions May 2009 - October 2011
Skills
Cold Calling, Customer Relations, Account Management, Negotiation, Problem Solving, Customer Service, Sales, New Business Development, Leadership, Contract Negotiation, Marketing, Salesforce.com, Solution Selling, Lead Generation, Customer Retention, CRM, Human Resources, Selling, Sales Process, Direct Sales, Training, Management, Start-ups, SaaS, Sales Management, Outlook, Recruiting, Enterprise Software
Education
Delaware State University 2001 — 2006
Bachelor of Science, Management
Oracle July 2015 - Present
Aspect Software September 2013 - July 2015
iContracts, Inc. October 2011 - August 2013
Global Employment Solutions May 2009 - October 2011
Skills
Cold Calling, Customer Relations, Account Management, Negotiation, Problem Solving, Customer Service, Sales, New Business Development, Leadership, Contract Negotiation, Marketing, Salesforce.com, Solution Selling, Lead Generation, Customer Retention, CRM, Human Resources, Selling, Sales Process, Direct Sales, Training, Management, Start-ups, SaaS, Sales Management, Outlook, Recruiting, Enterprise Software
Education
Delaware State University 2001 — 2006
Bachelor of Science, Management
Stanley Lim's Aspect Software Experience June 2013 - November 2013
Job Window Server Administrator; MCSA, MCTS, MCITP (Server Administrator, Enterprise Messaging Administrator)
Industry Information Technology and Services
Experience
athenahealth December 2013 - Present
Aspect Software June 2013 - November 2013
Triumvirate Environmental May 2011 - May 2013
Citigroup Services Japan January 2009 - November 2010
Japan Exchange and Teaching Programme August 2006 - August 2008
Fidelity Investments October 2001 - August 2006
Fidelity Investments March 2001 - October 2001
Boston University School of Management June 1999 - May 2000
Skills
VMware, Data Center, Change Management, Active Directory, Windows Server, vSphere, Microsoft Exchange, Disaster Recovery, Windows 7, DNS, DHCP, Group Policy, SAN, Networking, Infrastructure, Windows, Technical Support, Troubleshooting, ITIL, Windows Server 2008, Windows Server 2003, Windows XP Professional, Information Security..., Technical Documentation, Backup, Firewalls, HP Server Hardware, WSUS, Cisco ASA, Postini, Barracuda backup, Venyu, Google Message Discovery
Education
Boston University - School of Management 1996 — 2001
Bachelor of Science, Business Administration, Management Information Systems and Finance
athenahealth December 2013 - Present
Aspect Software June 2013 - November 2013
Triumvirate Environmental May 2011 - May 2013
Citigroup Services Japan January 2009 - November 2010
Japan Exchange and Teaching Programme August 2006 - August 2008
Fidelity Investments October 2001 - August 2006
Fidelity Investments March 2001 - October 2001
Boston University School of Management June 1999 - May 2000
Skills
VMware, Data Center, Change Management, Active Directory, Windows Server, vSphere, Microsoft Exchange, Disaster Recovery, Windows 7, DNS, DHCP, Group Policy, SAN, Networking, Infrastructure, Windows, Technical Support, Troubleshooting, ITIL, Windows Server 2008, Windows Server 2003, Windows XP Professional, Information Security..., Technical Documentation, Backup, Firewalls, HP Server Hardware, WSUS, Cisco ASA, Postini, Barracuda backup, Venyu, Google Message Discovery
Education
Boston University - School of Management 1996 — 2001
Bachelor of Science, Business Administration, Management Information Systems and Finance
Robert Roper Robert Roper's Aspect Software Experience February 2011 - April 2011
Job Illustrator and retoucher at Thomas J. Paul, Inc.
Industry Graphic Design
Experience
Thomas J. Paul, Inc. February 2014 - Present
Freelance January 1989 - Present
Freelance December 2008 - Present
Freelance January 2000 - Present
QVC January 2012 - February 2014
Cigna November 2013 - December 2013
Freelance November 2010 - March 2013
Weston Solutions, Inc. 2011 - 2013
Kraft Foods Group March 2012 - March 2012
Aspect Software February 2011 - April 2011
Skills
Retouching, Illustration, Photoshop, Graphic Design, Digital Illustration, Flash, Typography, Image Editing, Art Direction, Photography, Dreamweaver, Quark, Camtasia, HTML/CSS, Image Manipulation, QuarkXPress, Magazines, Illustrator, Graphics, Advertising, Layout, Logo Design, Brochures, Art, Adobe Creative Suite, Flyers, Posters, Web Design, Storyboarding, Motion Graphics, Flash Animation, Animation, InDesign, Creative Direction, Digital Photography, Mac, Visual Communication, Photo Restoration
Education
University of Delaware 2013 — 2013
Project Management Certificate
Delaware College of Art and Design 2009 — 2010
Flash, Dreamweaver, HTML/CSS
Adobe Certified Training 2008 — 2008
Flash
Delaware County Community College 2001 — 2002
Photoshop, Quark, Adobe Illustrator
Temple University 1980 — 1982
BFA, Graphic Design and Illustration, Sigma Cum Laude
Indiana University of Pennsylvania 1977 — 1980
Fine Arts and Graphic Design
Thomas J. Paul, Inc. February 2014 - Present
Freelance January 1989 - Present
Freelance December 2008 - Present
Freelance January 2000 - Present
QVC January 2012 - February 2014
Cigna November 2013 - December 2013
Freelance November 2010 - March 2013
Weston Solutions, Inc. 2011 - 2013
Kraft Foods Group March 2012 - March 2012
Aspect Software February 2011 - April 2011
Skills
Retouching, Illustration, Photoshop, Graphic Design, Digital Illustration, Flash, Typography, Image Editing, Art Direction, Photography, Dreamweaver, Quark, Camtasia, HTML/CSS, Image Manipulation, QuarkXPress, Magazines, Illustrator, Graphics, Advertising, Layout, Logo Design, Brochures, Art, Adobe Creative Suite, Flyers, Posters, Web Design, Storyboarding, Motion Graphics, Flash Animation, Animation, InDesign, Creative Direction, Digital Photography, Mac, Visual Communication, Photo Restoration
Education
University of Delaware 2013 — 2013
Project Management Certificate
Delaware College of Art and Design 2009 — 2010
Flash, Dreamweaver, HTML/CSS
Adobe Certified Training 2008 — 2008
Flash
Delaware County Community College 2001 — 2002
Photoshop, Quark, Adobe Illustrator
Temple University 1980 — 1982
BFA, Graphic Design and Illustration, Sigma Cum Laude
Indiana University of Pennsylvania 1977 — 1980
Fine Arts and Graphic Design
Andrew Bezaitis Andrew Bezaitis's Aspect Software Experience 2008 - 2010
Job Advisor at onShore Networks
Industry Information Technology and Services
Experience
onShore Networks April 2015 - Present
Apopleo, Inc. 2004 - Present
Delphian Systems, llc January 2015 - February 2015
Kellogg School of Management - Northwestern 2015 - 2015
CellTrak Technologies, Inc. 2012 - October 2014
Eleutian Technology 2011 - 2011
University of Chicago Booth School of Business 2011 - 2011
Aspect Software 2008 - 2010
Cantata Technology April 2006 - October 2007
RovingIP.net 2002 - 2004
Skills
Wireless, Enterprise Software, VoIP, Mergers, Business Strategy, IP, Start-ups, Telecommunications, Product Management, Strategy Development, P&L Management, Mobile, Strategic Partnerships, Cross-functional Team..., New Business Development, Management Consulting, International Business, Strategic Planning, Team Building, Call Center Development, Call Center, Venture Capital, Alliances, Entrepreneurship, Program Management, Executive Management, Private Equity, Strategy, Mobile Devices, Cloud Computing, SaaS, Mergers & Acquisitions, Integration, Building Relationships, Go-to-market Strategy, Business Alliances, Management, Leadership, Project Management, Team Management, Team Leadership, Building Strong..., Business Process, Corporate Development, Solution Selling, Channel Partners, Competitive Analysis, Professional Services, Outsourcing, Unified Communications
Education
The University of Chicago - Booth School of Business 1991 — 1994
Master of Business Administration (MBA), Business Administration and Management, General
Illinois Institute of Technology 1989 — 1991
MS, Electrical Engineering
Carnegie Mellon University 1984 — 1988
BS, ECE
Evanston Township High School 1980 — 1984
onShore Networks April 2015 - Present
Apopleo, Inc. 2004 - Present
Delphian Systems, llc January 2015 - February 2015
Kellogg School of Management - Northwestern 2015 - 2015
CellTrak Technologies, Inc. 2012 - October 2014
Eleutian Technology 2011 - 2011
University of Chicago Booth School of Business 2011 - 2011
Aspect Software 2008 - 2010
Cantata Technology April 2006 - October 2007
RovingIP.net 2002 - 2004
Skills
Wireless, Enterprise Software, VoIP, Mergers, Business Strategy, IP, Start-ups, Telecommunications, Product Management, Strategy Development, P&L Management, Mobile, Strategic Partnerships, Cross-functional Team..., New Business Development, Management Consulting, International Business, Strategic Planning, Team Building, Call Center Development, Call Center, Venture Capital, Alliances, Entrepreneurship, Program Management, Executive Management, Private Equity, Strategy, Mobile Devices, Cloud Computing, SaaS, Mergers & Acquisitions, Integration, Building Relationships, Go-to-market Strategy, Business Alliances, Management, Leadership, Project Management, Team Management, Team Leadership, Building Strong..., Business Process, Corporate Development, Solution Selling, Channel Partners, Competitive Analysis, Professional Services, Outsourcing, Unified Communications
Education
The University of Chicago - Booth School of Business 1991 — 1994
Master of Business Administration (MBA), Business Administration and Management, General
Illinois Institute of Technology 1989 — 1991
MS, Electrical Engineering
Carnegie Mellon University 1984 — 1988
BS, ECE
Evanston Township High School 1980 — 1984
Ray Spencer Ray Spencer's Aspect Software Experience March 2015 - Present
Job Senior Account Executive at Aspect Software
Industry Telecommunications
Experience
Aspect Software March 2015 - Present
Verizon Enterprise Solutions October 2013 - March 2015
Alcatel-Lucent January 2007 - October 2013
Lucent Technologies January 2005 - December 2007
Lucent Technologies January 2002 - December 2004
Lucent Technologies January 1999 - December 2001
Lucent Technologies January 1995 - December 1998
AT&T Network Systems January 1990 - 1994
Skills
Telecommunications, Wireless, Professional Services, Solution Selling, Managed Services, VoIP, Cloud Computing, Information Security..., Machine to Machine, Business Strategy, Fiber Optics, Program Management, Selling, Strategy, Microwave, CDMA, Management, WiMAX, Go-to-market Strategy, M2M, Broadband, Pre-sales, Sales
Education
California State University-Fullerton
BA, Political Science
Pepperdine University, The George L. Graziadio School of Business and Management
MBA, Business, Management, Marketing, and Related Support Services
Aspect Software March 2015 - Present
Verizon Enterprise Solutions October 2013 - March 2015
Alcatel-Lucent January 2007 - October 2013
Lucent Technologies January 2005 - December 2007
Lucent Technologies January 2002 - December 2004
Lucent Technologies January 1999 - December 2001
Lucent Technologies January 1995 - December 1998
AT&T Network Systems January 1990 - 1994
Skills
Telecommunications, Wireless, Professional Services, Solution Selling, Managed Services, VoIP, Cloud Computing, Information Security..., Machine to Machine, Business Strategy, Fiber Optics, Program Management, Selling, Strategy, Microwave, CDMA, Management, WiMAX, Go-to-market Strategy, M2M, Broadband, Pre-sales, Sales
Education
California State University-Fullerton
BA, Political Science
Pepperdine University, The George L. Graziadio School of Business and Management
MBA, Business, Management, Marketing, and Related Support Services
Jeff Nafziger Jeff Nafziger's Aspect Software Experience 2006 - Present
Job Project Manager at Aspect Software
Industry Computer Software
Experience
Aspect Software 2006 - Present
Quilogy September 1999 - December 2009
Skills
Business Intelligence..., Web Development, Business Intelligence, Cross-functional Team..., SharePoint, Software Project..., Agile Methodologies, XML, Digital Project..., Multimedia, Adobe Creative Suite, MS Project, Visio, Lectora, Audio Compression, Video Editing, Digital Copywriting, Singing, Video Coding, Business Analysis, Requirements Management, Agile Project Management, Integration, Captivate, Software Development, Business Process, Data Warehousing, Vendor Management, Program Management, Consulting, Requirements Gathering, Business Process..., Enterprise Software, Professional Services
Education
Cedarville University 1997 — 1999
Broadcasting, Video Emphasis
Tompkins Cortland Community College 1995 — 1997
Associate's degree, Radio and Television
Aspect Software 2006 - Present
Quilogy September 1999 - December 2009
Skills
Business Intelligence..., Web Development, Business Intelligence, Cross-functional Team..., SharePoint, Software Project..., Agile Methodologies, XML, Digital Project..., Multimedia, Adobe Creative Suite, MS Project, Visio, Lectora, Audio Compression, Video Editing, Digital Copywriting, Singing, Video Coding, Business Analysis, Requirements Management, Agile Project Management, Integration, Captivate, Software Development, Business Process, Data Warehousing, Vendor Management, Program Management, Consulting, Requirements Gathering, Business Process..., Enterprise Software, Professional Services
Education
Cedarville University 1997 — 1999
Broadcasting, Video Emphasis
Tompkins Cortland Community College 1995 — 1997
Associate's degree, Radio and Television
Peter Berroth Peter Berroth's Aspect Software Experience 1997 - 1999
Job Sr Financial Advisory Consultant at TD
Industry Information Technology and Services
Experience
TD August 2014 - Present
Endurance International Group February 2013 - June 2014
Aspen Technology July 2008 - December 2012
Resources Global Professionals July 2008 - January 2010
LongHill Advisory February 2007 - July 2008
Akamai Technologies January 2005 - January 2007
Mentor Graphics January 2000 - January 2005
Aspect Software 1997 - 1999
Progress Software 1993 - 1997
Skills
Financial Planning, Mergers, Start-ups, Strategic Planning, Budgeting, Change Management, Financial Modeling
Education
Boston University 1998 — 2000
MBA
University of Massachusetts Lowell 1978 — 1982
Bachelor of Science, Business Administration
TD August 2014 - Present
Endurance International Group February 2013 - June 2014
Aspen Technology July 2008 - December 2012
Resources Global Professionals July 2008 - January 2010
LongHill Advisory February 2007 - July 2008
Akamai Technologies January 2005 - January 2007
Mentor Graphics January 2000 - January 2005
Aspect Software 1997 - 1999
Progress Software 1993 - 1997
Skills
Financial Planning, Mergers, Start-ups, Strategic Planning, Budgeting, Change Management, Financial Modeling
Education
Boston University 1998 — 2000
MBA
University of Massachusetts Lowell 1978 — 1982
Bachelor of Science, Business Administration
Dede Davis Dede Davis's Aspect Software Experience June 2001 - January 2003
Job Channel Manager at inContact
Industry Information Technology and Services
Experience
inContact February 2015 - Present
Onepath Systems March 2014 - February 2015
Anytime Fitness September 2010 - August 2014
ConnectVIEW, LLC December 2011 - September 2012
Spanlink Communications January 2007 - May 2010
NICE Systems June 2004 - January 2007
Verint January 2003 - June 2004
Aspect Software June 2001 - January 2003
Avaya Incorporated January 1989 - June 2001
Skills
Solution Selling, Direct Sales, Unified Communications, SaaS, Account Management, Sales Management, Call Center, VoIP, Sales, New Business Development, Salesforce.com, CTI, Sales Process, Enterprise Software, Business Development, Contact Centers, Telecommunications, Professional Services, Channel, Team Building
Education
University of North Carolina at Charlotte 1985 — 1987
B.S., Business Administration
Bryan College 1983 — 1985
Elon University
Master of Business Administration (MBA), Entrepreneurship/Entrepreneurial Studies
inContact February 2015 - Present
Onepath Systems March 2014 - February 2015
Anytime Fitness September 2010 - August 2014
ConnectVIEW, LLC December 2011 - September 2012
Spanlink Communications January 2007 - May 2010
NICE Systems June 2004 - January 2007
Verint January 2003 - June 2004
Aspect Software June 2001 - January 2003
Avaya Incorporated January 1989 - June 2001
Skills
Solution Selling, Direct Sales, Unified Communications, SaaS, Account Management, Sales Management, Call Center, VoIP, Sales, New Business Development, Salesforce.com, CTI, Sales Process, Enterprise Software, Business Development, Contact Centers, Telecommunications, Professional Services, Channel, Team Building
Education
University of North Carolina at Charlotte 1985 — 1987
B.S., Business Administration
Bryan College 1983 — 1985
Elon University
Master of Business Administration (MBA), Entrepreneurship/Entrepreneurial Studies
Robert Mancini Robert Mancini's Aspect Software Experience April 2005 - Present
Job Technical Support Engineer Senior at Aspect Software
Industry Computer Software
Experience
Aspect Software April 2005 - Present
Allstate March 2004 - April 2005
Lucent Technologies June 1996 - February 2003
Northrop Grumman Corporation November 1984 - June 1996
Skills
Unix, Linux, Microsoft SQL Server, C#, Cloud Computing, TCP/IP, Solaris, XML, Agile Methodologies, SQL, Telecommunications, .NET, Software Development, Integration, VoIP, Unified Communications, IVR, Enterprise Software, SIP
Education
DePaul University
Master of Science (MS), Computer Science
Aspect Software April 2005 - Present
Allstate March 2004 - April 2005
Lucent Technologies June 1996 - February 2003
Northrop Grumman Corporation November 1984 - June 1996
Skills
Unix, Linux, Microsoft SQL Server, C#, Cloud Computing, TCP/IP, Solaris, XML, Agile Methodologies, SQL, Telecommunications, .NET, Software Development, Integration, VoIP, Unified Communications, IVR, Enterprise Software, SIP
Education
DePaul University
Master of Science (MS), Computer Science
Steven Voyles, SPC, CSP, CSM Steven Voyles, SPC, CSP, CSM's Aspect Software Experience January 2010 - November 2010
Job Agile Coach
Industry Information Technology and Services
Experience
Rally Software January 2014 - Present
Memphis Agile Practitioners Group May 2012 - Present
FedEx April 2013 - November 2013
AutoZone December 2011 - April 2013
Saint Louis Agile Practitioner's Group January 2011 - June 2012
Saint Louis IIBA March 2010 - December 2011
Express Scripts November 2010 - June 2011
Aspect Software January 2010 - November 2010
Thomson Reuters August 2009 - November 2009
ServiceMaster February 2004 - August 2009
Skills
Scrum, Agile, Certified Scrum Master..., Certified Scrum..., Agile Methodologies, Agile Project Management, Iterative, Kanban, Software Project..., Web Project Management, Project Planning, Project Plans, Leading Projects, Team Leadership, Requirements Analysis, Business Requirements, Requirements Gathering, Business Analysis, Functional..., User Acceptance Testing, Application Design, Object Oriented Design, OOP, TDD, SOA, Software Development, Application Development, Continuous Integration, Design Patterns, Web Applications, Integration, Web Services, Spring, Visio, Systems Analysis, Quality Assurance, J2EE, Testing, SQL, Java, Rally, SDLC, Change Management, Test Driven Development, XML, E-commerce, Enterprise Software, Product Management, JavaScript, Java Enterprise Edition
Education
Scrum Alliance 2010 — 2010
Certified Scrum Master, Certified Scrum Professional
Christian Brothers University 2007 — 2009
Master's Certificate, Project Management
The University of Memphis 1997 — 2003
BBA, Management Information Systems
Rally Software January 2014 - Present
Memphis Agile Practitioners Group May 2012 - Present
FedEx April 2013 - November 2013
AutoZone December 2011 - April 2013
Saint Louis Agile Practitioner's Group January 2011 - June 2012
Saint Louis IIBA March 2010 - December 2011
Express Scripts November 2010 - June 2011
Aspect Software January 2010 - November 2010
Thomson Reuters August 2009 - November 2009
ServiceMaster February 2004 - August 2009
Skills
Scrum, Agile, Certified Scrum Master..., Certified Scrum..., Agile Methodologies, Agile Project Management, Iterative, Kanban, Software Project..., Web Project Management, Project Planning, Project Plans, Leading Projects, Team Leadership, Requirements Analysis, Business Requirements, Requirements Gathering, Business Analysis, Functional..., User Acceptance Testing, Application Design, Object Oriented Design, OOP, TDD, SOA, Software Development, Application Development, Continuous Integration, Design Patterns, Web Applications, Integration, Web Services, Spring, Visio, Systems Analysis, Quality Assurance, J2EE, Testing, SQL, Java, Rally, SDLC, Change Management, Test Driven Development, XML, E-commerce, Enterprise Software, Product Management, JavaScript, Java Enterprise Edition
Education
Scrum Alliance 2010 — 2010
Certified Scrum Master, Certified Scrum Professional
Christian Brothers University 2007 — 2009
Master's Certificate, Project Management
The University of Memphis 1997 — 2003
BBA, Management Information Systems
Andras Gortvai Andras Gortvai's Aspect Software Experience October 2013 - Present
Job Channel Sales Manager Eastern Europe & Austria at Aspect Software
Industry Telecommunications
Experience
Aspect Software October 2013 - Present
GoSolution e.U. May 2013 - Present
Kapsch BusinessCom AG November 2010 - September 2012
Avaya October 2009 - November 2010
Avaya October 2007 - October 2009
Avaya October 2000 - October 2007
Lucent Technologies 1998 - 2000
Skills
Telecommunications, Pre-sales, Avaya, VoIP, Unified Communications, Contact Centers, IP, SIP, Telephony, Professional Services, Managed Services, Solution Architecture, Call Center, Cloud Computing, Solution Selling, IVR, Wireless, Cisco Technologies, Network Design, Sales Operations, Call Centers, Channel Partners, Management, Security, Data Center, Routing, ITIL, Integration, Mobile Devices, Product Management, Team Management, Enterprise Software, Service Delivery, Go-to-market Strategy, MPLS, Networking, WAN, Partner Management, Virtualization, Team Leadership, Outsourcing, SaaS, CTI, IT Service Management, Video Conferencing, Switches, New Business Development, Project Management, LAN-WAN, IT Project & Program...
Education
Technical University of Budapest 1973 — 1978
Master of Science (MSc), Structural Engineering with Computer Science
ELTE Apaczai Csere Janos in Budapest 1969 — 1973
Aspect Software October 2013 - Present
GoSolution e.U. May 2013 - Present
Kapsch BusinessCom AG November 2010 - September 2012
Avaya October 2009 - November 2010
Avaya October 2007 - October 2009
Avaya October 2000 - October 2007
Lucent Technologies 1998 - 2000
Skills
Telecommunications, Pre-sales, Avaya, VoIP, Unified Communications, Contact Centers, IP, SIP, Telephony, Professional Services, Managed Services, Solution Architecture, Call Center, Cloud Computing, Solution Selling, IVR, Wireless, Cisco Technologies, Network Design, Sales Operations, Call Centers, Channel Partners, Management, Security, Data Center, Routing, ITIL, Integration, Mobile Devices, Product Management, Team Management, Enterprise Software, Service Delivery, Go-to-market Strategy, MPLS, Networking, WAN, Partner Management, Virtualization, Team Leadership, Outsourcing, SaaS, CTI, IT Service Management, Video Conferencing, Switches, New Business Development, Project Management, LAN-WAN, IT Project & Program...
Education
Technical University of Budapest 1973 — 1978
Master of Science (MSc), Structural Engineering with Computer Science
ELTE Apaczai Csere Janos in Budapest 1969 — 1973
Andrew Bloom's Aspect Software Experience April 2014 - Present
Job Programmatic Advertising Specialist
Industry Marketing and Advertising
Experience
Bloom / Alder Marketing Communications July 2014 - Present
Designing North Studios April 2014 - Present
Aspect Software April 2014 - Present
The CDM Company April 2014 - Present
Indoor Storage Solutions December 2013 - Present
RED Marketing Communications February 2013 - Present
Skills
Copy Editing, Online Advertising, Online Marketing, Marketing Strategy, E-commerce, Proofreading, SEO, Copywriting, Google Analytics, Google Adwords, Google AdSense, Facebook Ads, Salesforce.com, Amazon Web Services..., Affiliate Marketing, Omniture, Salesforce.com..., Programmatic Advertising, New Media Marketing, Web Content, Public Relations, B2B Marketing, B2C marketing, System Administration, Creative Direction, Microsoft Office, Keynote, Presentation Design, IT Strategy, Sales Operations, Sales Funnel..., Pipeline Development, Market Research, Lean Startup, Startup Development, Social Media Marketing, Radio Advertising, Brand Development, Brand Equity Development, Open Systems..., JavaScript, Email Marketing, Blogging, MailChimp, Aweber, CRM Integration, Editing, Books, Digital Audio, Software Quality...
Education
California Polytechnic State University-San Luis Obispo 2008 — 2012
Bachelor's Degree, English Language and Literature/Letters
Bloom / Alder Marketing Communications July 2014 - Present
Designing North Studios April 2014 - Present
Aspect Software April 2014 - Present
The CDM Company April 2014 - Present
Indoor Storage Solutions December 2013 - Present
RED Marketing Communications February 2013 - Present
Skills
Copy Editing, Online Advertising, Online Marketing, Marketing Strategy, E-commerce, Proofreading, SEO, Copywriting, Google Analytics, Google Adwords, Google AdSense, Facebook Ads, Salesforce.com, Amazon Web Services..., Affiliate Marketing, Omniture, Salesforce.com..., Programmatic Advertising, New Media Marketing, Web Content, Public Relations, B2B Marketing, B2C marketing, System Administration, Creative Direction, Microsoft Office, Keynote, Presentation Design, IT Strategy, Sales Operations, Sales Funnel..., Pipeline Development, Market Research, Lean Startup, Startup Development, Social Media Marketing, Radio Advertising, Brand Development, Brand Equity Development, Open Systems..., JavaScript, Email Marketing, Blogging, MailChimp, Aweber, CRM Integration, Editing, Books, Digital Audio, Software Quality...
Education
California Polytechnic State University-San Luis Obispo 2008 — 2012
Bachelor's Degree, English Language and Literature/Letters
John Morrissey, PMP John Morrissey, PMP's Aspect Software Experience February 2000 - September 2010
Job Director, Services Delivery, Strategic and Major Accounts at NICE Systems
Industry Computer Software
Experience
NICE Systems January 2015 - Present
NICE Systems October 2013 - January 2015
NICE Systems September 2010 - October 2013
Aspect Software February 2000 - September 2010
KeyBank August 1995 - February 2000
Skills
IVR, Unified Communications, CTI, ACD, Contact Centers, Avaya, CRM, Call Center, Call Centers, Call Logging, Channel Partners, Cisco Call Manager, Cisco Technologies, Cloud Computing, Data Center, Customer Experience, Genesys, Enterprise Software, Go-to-market Strategy, IP, Inbound Marketing, LAN-WAN, Integration, Leadership, Managed Services, Mobile Devices, Network Architecture, Outsourcing, Partner Management, Pre-sales, Process Improvement, Product Management, Professional Services, Program Management, RFP, SIP, SaaS, Sales Engineering, Salesforce.com, Service Delivery, Solution Selling, Solution Architecture, Switches, Solutions Marketing, System Deployment, TCP/IP, Telecommunications, Troubleshooting, Telephony, Vendor Management
Education
University of Notre Dame - Mendoza College of Business 2014 — 2016
Master of Business Administration (MBA)
Bowling Green State University 1993 — 1995
BS, Biology
NICE Systems January 2015 - Present
NICE Systems October 2013 - January 2015
NICE Systems September 2010 - October 2013
Aspect Software February 2000 - September 2010
KeyBank August 1995 - February 2000
Skills
IVR, Unified Communications, CTI, ACD, Contact Centers, Avaya, CRM, Call Center, Call Centers, Call Logging, Channel Partners, Cisco Call Manager, Cisco Technologies, Cloud Computing, Data Center, Customer Experience, Genesys, Enterprise Software, Go-to-market Strategy, IP, Inbound Marketing, LAN-WAN, Integration, Leadership, Managed Services, Mobile Devices, Network Architecture, Outsourcing, Partner Management, Pre-sales, Process Improvement, Product Management, Professional Services, Program Management, RFP, SIP, SaaS, Sales Engineering, Salesforce.com, Service Delivery, Solution Selling, Solution Architecture, Switches, Solutions Marketing, System Deployment, TCP/IP, Telecommunications, Troubleshooting, Telephony, Vendor Management
Education
University of Notre Dame - Mendoza College of Business 2014 — 2016
Master of Business Administration (MBA)
Bowling Green State University 1993 — 1995
BS, Biology
Greg Busse, CSM Greg Busse, CSM's Aspect Software Experience October 2012 - February 2014
Job Scrum Master/Agile Coach at Discover Financial Services
Industry Computer Software
Experience
Discover Financial Services August 2015 - Present
HERE North America, LLC May 2014 - December 2014
Aspect Software October 2012 - February 2014
Cengage Learning January 2008 - June 2011
CCH, Inc January 2006 - December 2007
Fry, Inc. November 2005 - December 2005
RiverStar Software May 2005 - October 2005
Alliance Consulting October 2004 - March 2005
Warehouse Equipment Solutions, Inc January 2004 - March 2004
Amadeus Consulting June 2001 - October 2001
Skills
XML, C#, Software Development, Scrum, JavaScript, Agile Methodologies, Microsoft SQL Server, .NET, Web Services, Web Applications, ASP.NET, Subversion, XSLT, AJAX, Agile & Waterfall..., jQuery, HTML, Databases, User Interface, Java, Architecture, E-commerce, User Experience, Test Driven Development, Visual Basic, ASP, Communication Skills, Scrum Master, Agile, JIRA
Education
Rose-Hulman Institute of Technology 1994 — 1998
Bachelor of Science, Computer Science
College of DuPage 2011 — 2012
None, Social/Behavioral Sciences, A
Discover Financial Services August 2015 - Present
HERE North America, LLC May 2014 - December 2014
Aspect Software October 2012 - February 2014
Cengage Learning January 2008 - June 2011
CCH, Inc January 2006 - December 2007
Fry, Inc. November 2005 - December 2005
RiverStar Software May 2005 - October 2005
Alliance Consulting October 2004 - March 2005
Warehouse Equipment Solutions, Inc January 2004 - March 2004
Amadeus Consulting June 2001 - October 2001
Skills
XML, C#, Software Development, Scrum, JavaScript, Agile Methodologies, Microsoft SQL Server, .NET, Web Services, Web Applications, ASP.NET, Subversion, XSLT, AJAX, Agile & Waterfall..., jQuery, HTML, Databases, User Interface, Java, Architecture, E-commerce, User Experience, Test Driven Development, Visual Basic, ASP, Communication Skills, Scrum Master, Agile, JIRA
Education
Rose-Hulman Institute of Technology 1994 — 1998
Bachelor of Science, Computer Science
College of DuPage 2011 — 2012
None, Social/Behavioral Sciences, A
David Begin's Aspect Software Experience April 1999 - March 2006
Job Network Specialist at The Capital Group
Industry Financial Services
Experience
Capital Group April 2006 - Present
Aspect Software April 1999 - March 2006
Capital Group March 1988 - April 1999
Skills
ACD, Call Center, Telecommunications, Requirements Gathering, Business Requirements, Architecture, Requirements Analysis, Telephone Skills, IT Strategy, Problem Solving, Mentoring, Call Centers, Vendor Management, Technical Support, Project Management, IVR, Telephony, Training, Genesys Framework, Trading Systems, VoIP, IPC Systems, Contact Centers, CTI, System Deployment, Disaster Recovery, Data Center
Education
Cal State San Bernardino 1981 — 1983
Ba, Psychology
Capital Group April 2006 - Present
Aspect Software April 1999 - March 2006
Capital Group March 1988 - April 1999
Skills
ACD, Call Center, Telecommunications, Requirements Gathering, Business Requirements, Architecture, Requirements Analysis, Telephone Skills, IT Strategy, Problem Solving, Mentoring, Call Centers, Vendor Management, Technical Support, Project Management, IVR, Telephony, Training, Genesys Framework, Trading Systems, VoIP, IPC Systems, Contact Centers, CTI, System Deployment, Disaster Recovery, Data Center
Education
Cal State San Bernardino 1981 — 1983
Ba, Psychology
Marc Jaro Marc Jaro's Aspect Software Experience March 2000 - Present
Job Principal Project Consultant at Aspect Software
Industry Information Technology and Services
Experience
Aspect Software March 2000 - Present
Education
Nova Southeastern University 1998 — 1999
MBA
Bryant University 1989 — 1992
BSBA
Aspect Software March 2000 - Present
Education
Nova Southeastern University 1998 — 1999
MBA
Bryant University 1989 — 1992
BSBA
Varun Bhat Varun Bhat's Aspect Software Experience June 2014 - May 2015
Job Senior Manager, Corporate Development at Qlik
Industry Information Technology and Services
Experience
Qlik May 2015 - Present
Aspect Software June 2014 - May 2015
MRV Communications April 2011 - June 2014
BrownWinick 2007 - 2011
Principal Financial Group 2006 - 2007
University of Iowa Center for International Finance and Development 2005 - 2007
Skills
Mergers & Acquisitions, Strategy, Valuation Modeling, Company Valuation, Go-to-market Strategy, Private Equity, Innovation Management
Education
The University of Chicago - Booth School of Business 2012 — 2014
Master of Business Administration (MBA)
University of Iowa College of Law 2004 — 2007
J.D.
Grinnell College 2000 — 2004
Bachelor of Arts, Economics
United World College South East Asia 1998 — 2000
International Baccalaureate
Delhi Public School - R. K. Puram 1994 — 1998
Qlik May 2015 - Present
Aspect Software June 2014 - May 2015
MRV Communications April 2011 - June 2014
BrownWinick 2007 - 2011
Principal Financial Group 2006 - 2007
University of Iowa Center for International Finance and Development 2005 - 2007
Skills
Mergers & Acquisitions, Strategy, Valuation Modeling, Company Valuation, Go-to-market Strategy, Private Equity, Innovation Management
Education
The University of Chicago - Booth School of Business 2012 — 2014
Master of Business Administration (MBA)
University of Iowa College of Law 2004 — 2007
J.D.
Grinnell College 2000 — 2004
Bachelor of Arts, Economics
United World College South East Asia 1998 — 2000
International Baccalaureate
Delhi Public School - R. K. Puram 1994 — 1998
Monica Merrill Monica Merrill's Aspect Software Experience April 2014 - April 2015
Job Proposal Writer/Manager at PowerSchool Group LLC
Industry Computer Software
Experience
PowerSchool Group LLC August 2015 - Present
Pearson School Systems April 2015 - August 2015
Aspect Software April 2014 - April 2015
Pearson North America July 2012 - April 2014
Pearson January 2012 - June 2012
Scottsdale Unified School District January 2011 - January 2012
Weber State University April 2008 - February 2010
CHG Healthcare Services August 2005 - January 2008
Skills
Salesforce.com, Requirements Analysis, Solution Selling, Proposal Writing, Project Management, Research, Market Research, Qualitative Research, Copy Editing, Scholarly Communication, Microsoft Office, Editing
Education
Weber State University 2008 — 2010
Master of Education (MEd), Curriculum and Instruction
Brigham Young University 1998 — 2002
Bachelor of Arts (B.A.), English Language and Literature, General
PowerSchool Group LLC August 2015 - Present
Pearson School Systems April 2015 - August 2015
Aspect Software April 2014 - April 2015
Pearson North America July 2012 - April 2014
Pearson January 2012 - June 2012
Scottsdale Unified School District January 2011 - January 2012
Weber State University April 2008 - February 2010
CHG Healthcare Services August 2005 - January 2008
Skills
Salesforce.com, Requirements Analysis, Solution Selling, Proposal Writing, Project Management, Research, Market Research, Qualitative Research, Copy Editing, Scholarly Communication, Microsoft Office, Editing
Education
Weber State University 2008 — 2010
Master of Education (MEd), Curriculum and Instruction
Brigham Young University 1998 — 2002
Bachelor of Arts (B.A.), English Language and Literature, General
Marilyn Kirchoff Marilyn Kirchoff's Aspect Software Experience October 1993 - December 2003
Job Crystal and WebI Reports Developer for Verizon Business Services (contract)
Industry Telecommunications
Experience
Verizon Business Services December 2012 - December 2013
Artisan Technology January 2012 - December 2012
Genesys January 2005 - December 2012
On Lok July 2012 - September 2012
Kaiser Permanente March 2005 - December 2011
Veracyte, Inc. August 2010 - May 2011
Transera January 2007 - April 2008
Genentech June 2006 - January 2007
Aspect Software October 1993 - December 2003
Skills
Crystal Reports, SDLC, Requirements Analysis, Oracle, SQL, Business Objects, Databases, Microsoft SQL Server, MySQL, Testing, Analysis, User Acceptance Testing, SaaS, Data Integration, Call Center, Salesforce.com, Vendor Management, Quality Assurance, Call Centers, Access, Software Documentation, Management, Visio, Integration, Business Analysis, Software Project..., SharePoint, Agile Methodologies
Education
Colorado State University 1966 — 1971
BS, Business Administration/Accounting
De Anza College, Cupertino, CA 1982 — 1984
Associate of Arts Data Processing, Data Processing
Verizon Business Services December 2012 - December 2013
Artisan Technology January 2012 - December 2012
Genesys January 2005 - December 2012
On Lok July 2012 - September 2012
Kaiser Permanente March 2005 - December 2011
Veracyte, Inc. August 2010 - May 2011
Transera January 2007 - April 2008
Genentech June 2006 - January 2007
Aspect Software October 1993 - December 2003
Skills
Crystal Reports, SDLC, Requirements Analysis, Oracle, SQL, Business Objects, Databases, Microsoft SQL Server, MySQL, Testing, Analysis, User Acceptance Testing, SaaS, Data Integration, Call Center, Salesforce.com, Vendor Management, Quality Assurance, Call Centers, Access, Software Documentation, Management, Visio, Integration, Business Analysis, Software Project..., SharePoint, Agile Methodologies
Education
Colorado State University 1966 — 1971
BS, Business Administration/Accounting
De Anza College, Cupertino, CA 1982 — 1984
Associate of Arts Data Processing, Data Processing
James Vane James Vane's Aspect Software Experience February 2000 - June 2012
Job Computer Software Professional
Industry Computer Software
Experience
Aspect Software February 2000 - June 2012
IFleet,Inc. July 1998 - February 2000
ADT Security Systems August 1992 - July 1998
AIG January 1988 - January 1992
Carteret Savings and Loan January 1986 - January 1989
Skills
Aspect Software UIP 6.6..., Aspect Software ACD..., Microsoft Office 2010, Microsoft Office 20007, Microsoft Office 2003, Windows Remote Desktop, VNC, VMware, Windows 7, Windows NT, windows server 2003, Windows Server 2008, Windows XP Pro, Windows Server
Education
Dekalb Community College
Morris County Community College
Aspect Software February 2000 - June 2012
IFleet,Inc. July 1998 - February 2000
ADT Security Systems August 1992 - July 1998
AIG January 1988 - January 1992
Carteret Savings and Loan January 1986 - January 1989
Skills
Aspect Software UIP 6.6..., Aspect Software ACD..., Microsoft Office 2010, Microsoft Office 20007, Microsoft Office 2003, Windows Remote Desktop, VNC, VMware, Windows 7, Windows NT, windows server 2003, Windows Server 2008, Windows XP Pro, Windows Server
Education
Dekalb Community College
Morris County Community College
Richard Orzechowski's Aspect Software Experience 1989 - 2011
Job Leica Certified Technician at Proficient Surgical
Industry Medical Devices
Experience
Proficient Surgical January 2013 - Present
Aspect Software 1989 - 2011
Skills
MS Word, MS Excel, MS Outlook, MS Lync, Unified Communications, CRM Software, OS: Windows, Linux, Terminal Emulation, RDP, FTP, Telnet, Java, PHP5, HTML, Apache, MySQL, Wiring & Demarcation
Education
Brandeis University
Advance Certificate in Software Engineering
Central New England College
Bachelor of Science (BS), Electrical Engineering Technology, 3.58
Proficient Surgical January 2013 - Present
Aspect Software 1989 - 2011
Skills
MS Word, MS Excel, MS Outlook, MS Lync, Unified Communications, CRM Software, OS: Windows, Linux, Terminal Emulation, RDP, FTP, Telnet, Java, PHP5, HTML, Apache, MySQL, Wiring & Demarcation
Education
Brandeis University
Advance Certificate in Software Engineering
Central New England College
Bachelor of Science (BS), Electrical Engineering Technology, 3.58
Claudia DelleBovi Shoro Claudia DelleBovi Shoro's Aspect Software Experience 1997 - 2005
Job VP, Human Resources at Fidelis Care
Industry Human Resources
Experience
Fidelis Care January 2013 - Present
SVP Worldwide August 2010 - January 2013
AmSurg 2006 - 2010
Comdata 2005 - 2006
Aspect Software 1997 - 2005
Skills
Employee Relations, Talent Acquisition, Performance Management, Deferred Compensation, Onboarding, Succession Planning, Workforce Planning, Coaching, Employee Engagement, Organizational..., Applicant Tracking..., Interviews, College Recruiting, Employee Benefits, Leadership, Training, HR Policies, Human Resources, Talent Management, HRIS, Leadership Development, Change Management, Benefits Administration, Recruiting, Personnel Management, New Hire Orientations, Employee Training, Organizational..., Employment Law, Payroll, Career Development, FMLA, HR Consulting, Team Building, Labor Relations, Sourcing, Employee Handbooks, Hiring, Strategic HR, Union Avoidance, Temporary Placement, Organizational Design, Compensation & Benefit, Job Descriptions, Employer Branding, Technical Recruiting, SPHR
Education
Canisius College
BA
University of Tennessee-Knoxville
MS
Fidelis Care January 2013 - Present
SVP Worldwide August 2010 - January 2013
AmSurg 2006 - 2010
Comdata 2005 - 2006
Aspect Software 1997 - 2005
Skills
Employee Relations, Talent Acquisition, Performance Management, Deferred Compensation, Onboarding, Succession Planning, Workforce Planning, Coaching, Employee Engagement, Organizational..., Applicant Tracking..., Interviews, College Recruiting, Employee Benefits, Leadership, Training, HR Policies, Human Resources, Talent Management, HRIS, Leadership Development, Change Management, Benefits Administration, Recruiting, Personnel Management, New Hire Orientations, Employee Training, Organizational..., Employment Law, Payroll, Career Development, FMLA, HR Consulting, Team Building, Labor Relations, Sourcing, Employee Handbooks, Hiring, Strategic HR, Union Avoidance, Temporary Placement, Organizational Design, Compensation & Benefit, Job Descriptions, Employer Branding, Technical Recruiting, SPHR
Education
Canisius College
BA
University of Tennessee-Knoxville
MS
Roberto Chua Roberto Chua's Aspect Software Experience 2006 - 2007
Job Senior Analyst Communications at HSBC Bank Canada
Industry Information Technology and Services
Experience
HSBC Bank Canada November 2013 - Present
Toronto District School Board July 2012 - September 2013
Ministry of Government Services February 2011 - September 2011
IBM Canada November 2010 - January 2011
Ministry of Government Services April 2010 - October 2010
Robert Half Technology Canada December 2009 - March 2010
VAMPS (Philippines) Inc. 2008 - December 2009
AGDatacom / Xtreme Works / Team MBC Systems 2005 - 2009
Aspect Software 2006 - 2007
HSBC 1997 - 2005
Skills
Network Administration, Telecommunications, Business Analysis, Software Documentation, System Administration, Avaya, IT Management, WAN, Call Centers, Networking, CCNA, XP, Windows 7, Project Management, Outsourcing, Cisco Technologies, Telephony, System Deployment
Education
De La Salle University 1982 — 1986
B.Sc. Engineering, Electronics & Communications Engineering (ECE)
Chiang Kai Shek College
HSBC Bank Canada November 2013 - Present
Toronto District School Board July 2012 - September 2013
Ministry of Government Services February 2011 - September 2011
IBM Canada November 2010 - January 2011
Ministry of Government Services April 2010 - October 2010
Robert Half Technology Canada December 2009 - March 2010
VAMPS (Philippines) Inc. 2008 - December 2009
AGDatacom / Xtreme Works / Team MBC Systems 2005 - 2009
Aspect Software 2006 - 2007
HSBC 1997 - 2005
Skills
Network Administration, Telecommunications, Business Analysis, Software Documentation, System Administration, Avaya, IT Management, WAN, Call Centers, Networking, CCNA, XP, Windows 7, Project Management, Outsourcing, Cisco Technologies, Telephony, System Deployment
Education
De La Salle University 1982 — 1986
B.Sc. Engineering, Electronics & Communications Engineering (ECE)
Chiang Kai Shek College
Rob Elkind Rob Elkind's Aspect Software Experience January 2005 - January 2009
Job ISSO at MIT Lincoln Laboratory
Industry Information Technology and Services
Experience
MIT Lincoln Laboratory March 2015 - Present
The Cadmus Group, Inc. November 2012 - March 2015
Fresenius Medical Care February 2009 - October 2012
Aspect Software January 2005 - January 2009
Skills
Information Security, Martial Arts, Security, Firewalls, TCP/IP, Network Security, VMware, Computer Security, Information Technology, Wireless Networking, Information Security..., PCI DSS, Identity Management, Active Directory, ISO 27001, Incident Management, IT Audit, Splunk, Beekeeping, Puzzles, Cloud Computing, Virtualization, Linux, COBIT, Tai Chi, Kung Fu, Hacking, Cryptography, Malware Analysis
Education
SANS Technology Institute 2014 — 2016
Penetration Testing and Ethical Hacking graduate certificate program
Worcester Polytechnic Institute
Masters, Computer Science
Boston University
Bachelor of Science (BS), Computer Science, Summa Cum Laude
MIT Lincoln Laboratory March 2015 - Present
The Cadmus Group, Inc. November 2012 - March 2015
Fresenius Medical Care February 2009 - October 2012
Aspect Software January 2005 - January 2009
Skills
Information Security, Martial Arts, Security, Firewalls, TCP/IP, Network Security, VMware, Computer Security, Information Technology, Wireless Networking, Information Security..., PCI DSS, Identity Management, Active Directory, ISO 27001, Incident Management, IT Audit, Splunk, Beekeeping, Puzzles, Cloud Computing, Virtualization, Linux, COBIT, Tai Chi, Kung Fu, Hacking, Cryptography, Malware Analysis
Education
SANS Technology Institute 2014 — 2016
Penetration Testing and Ethical Hacking graduate certificate program
Worcester Polytechnic Institute
Masters, Computer Science
Boston University
Bachelor of Science (BS), Computer Science, Summa Cum Laude
Jason Douglas Jason Douglas's Aspect Software Experience September 2014 - Present
Job Senior Demo Applications Specialist at Aspect Software
Industry Telecommunications
Experience
Aspect Software September 2014 - Present
Aspect Software January 2010 - September 2014
Aspect Software (Formerly Concerto Software) September 2005 - January 2010
Aspect Software (Formerly Rockwell FirstPoint Contact) April 2001 - September 2005
California State University Monterey Bay 1998 - 1999
Skills
MCTS - Office..., MCTS - Exchange Server..., MCTS - Windows Server..., Aspect Unified IP..., ACD, SIP, Speech Analytics, Predictive Dialers, Call Recording, Aspect, Call Logging, Unified Communications, Virtualization, Telephony, Lync Server 2010, IP, Configurations, SharePoint, Contact Centers, Solution Architecture, Customer Experience, SaaS, Solution Selling, IVR, Microsoft SQL Server, Pre-sales, Telecommunications, Lync, Cloud Computing, CTI, VoIP, Workforce Management, Call Centers, Unified Messaging, Avaya, Integration, Professional Services, Networking, IP PBX, Genesys, Enterprise Software, Cisco Technologies, Cisco Call Manager, System Deployment, Call Routing, Sales Engineering, Managed Services, Inbound Marketing, SIP Trunking, Software Industry
Education
Cosumnes River College 1999 — 2000
Monterey Peninsula College 1998 — 1999
Aspect Software September 2014 - Present
Aspect Software January 2010 - September 2014
Aspect Software (Formerly Concerto Software) September 2005 - January 2010
Aspect Software (Formerly Rockwell FirstPoint Contact) April 2001 - September 2005
California State University Monterey Bay 1998 - 1999
Skills
MCTS - Office..., MCTS - Exchange Server..., MCTS - Windows Server..., Aspect Unified IP..., ACD, SIP, Speech Analytics, Predictive Dialers, Call Recording, Aspect, Call Logging, Unified Communications, Virtualization, Telephony, Lync Server 2010, IP, Configurations, SharePoint, Contact Centers, Solution Architecture, Customer Experience, SaaS, Solution Selling, IVR, Microsoft SQL Server, Pre-sales, Telecommunications, Lync, Cloud Computing, CTI, VoIP, Workforce Management, Call Centers, Unified Messaging, Avaya, Integration, Professional Services, Networking, IP PBX, Genesys, Enterprise Software, Cisco Technologies, Cisco Call Manager, System Deployment, Call Routing, Sales Engineering, Managed Services, Inbound Marketing, SIP Trunking, Software Industry
Education
Cosumnes River College 1999 — 2000
Monterey Peninsula College 1998 — 1999
Eric Mauskopf Eric Mauskopf's Aspect Software Experience September 2003 - August 2006
Job Global Head of Mobile Partnerships, YouTube
Industry Internet
Experience
YouTube July 2014 - Present
YouTube June 2010 - June 2014
YouTube December 2006 - June 2010
Google October 2006 - December 2006
Aspect Software September 2003 - August 2006
CenterBeam Inc. August 2001 - September 2003
Microsoft Corporation August 1999 - January 2000
Skills
Leadership, Account Management, Licensing, Mobile Devices, Product Management, Mobile Applications, Cloud Computing, SaaS, Start-ups, Scalability, Distributed Systems, Agile Methodologies, Enterprise Software, User Experience, Big Data, Product Lifecycle..., Monetization
Education
Cornell University
BS, Computer Science
YouTube July 2014 - Present
YouTube June 2010 - June 2014
YouTube December 2006 - June 2010
Google October 2006 - December 2006
Aspect Software September 2003 - August 2006
CenterBeam Inc. August 2001 - September 2003
Microsoft Corporation August 1999 - January 2000
Skills
Leadership, Account Management, Licensing, Mobile Devices, Product Management, Mobile Applications, Cloud Computing, SaaS, Start-ups, Scalability, Distributed Systems, Agile Methodologies, Enterprise Software, User Experience, Big Data, Product Lifecycle..., Monetization
Education
Cornell University
BS, Computer Science
Devi Prasad Moddu Devi Prasad Moddu's Aspect Software Experience January 2013 - Present
Job SharePoint Developer at Aspect Software
Industry Information Technology and Services
Experience
Aspect Software January 2013 - Present
Bradley University August 2011 - January 2013
Bradley University August 2011 - January 2013
Albina Charitable Trust April 2011 - August 2011
Infosys Technologies Ltd December 2009 - July 2011
Infosys Technologies Ltd. June 2009 - December 2009
Skills
SharePoint, ASP.NET, C#, SQL Server, ADO.NET, Web Parts, FAST ESP, Microsoft SQL Server, .NET, JavaScript, Microsoft Office..., SQL, Software Development, InfoPath, SharePoint Server
Education
Bradley University 2011 — 2012
Masters, Computer Science
Koneru Lakshmaiah College of Engineering 2005 — 2009
B Tech, Computer Science
Aspect Software January 2013 - Present
Bradley University August 2011 - January 2013
Bradley University August 2011 - January 2013
Albina Charitable Trust April 2011 - August 2011
Infosys Technologies Ltd December 2009 - July 2011
Infosys Technologies Ltd. June 2009 - December 2009
Skills
SharePoint, ASP.NET, C#, SQL Server, ADO.NET, Web Parts, FAST ESP, Microsoft SQL Server, .NET, JavaScript, Microsoft Office..., SQL, Software Development, InfoPath, SharePoint Server
Education
Bradley University 2011 — 2012
Masters, Computer Science
Koneru Lakshmaiah College of Engineering 2005 — 2009
B Tech, Computer Science
Tim Coen Tim Coen's Aspect Software Experience October 1999 - September 2000
Job Enterprise Technical Support Advisor at Dell Compellent
Industry Telecommunications
Experience
Dell April 2013 - Present
Dell Compellent April 2013 - Present
I.C. System January 2008 - November 2012
Blackbox Voice Services January 1984 - January 2007
Blackbox Voice Services January 1984 - January 2007
Black Box Network Services January 1995 - May 2006
Aspect Software October 1999 - September 2000
global telecom March 1983 - January 1984
Skills
Verint, Aspect Callcenter, Siemens, VoIP, Aspect, Call Center, Contact Centers, Unified Communications, ACD, Telecommunications, CTI, IVR, Telephony, Troubleshooting, Switches, Call Centers, Avaya, Hardware, Cabling, Technical Support, Call Logging, IP, Networking, T1, Computer Hardware, WAN, Video Conferencing, ISDN, Call Routing, Voice Mail, SIP, Cisco Technologies, XP, Disaster Recovery, Wireless, Vendor Management, SIP Trunking, Workforce Management, Software Installation, Predictive Dialers, Ethernet, Windows Server, TCP/IP, Testing, System Deployment, DNS, Network Design, Hosted Services, Servers, VMware
Education
Dakota County Technical College 1983 — 1984
Telephone Communications Proficiency degree, Telephone Communications
Lakeville High School 1979 — 1981
High School Diploma
Dell April 2013 - Present
Dell Compellent April 2013 - Present
I.C. System January 2008 - November 2012
Blackbox Voice Services January 1984 - January 2007
Blackbox Voice Services January 1984 - January 2007
Black Box Network Services January 1995 - May 2006
Aspect Software October 1999 - September 2000
global telecom March 1983 - January 1984
Skills
Verint, Aspect Callcenter, Siemens, VoIP, Aspect, Call Center, Contact Centers, Unified Communications, ACD, Telecommunications, CTI, IVR, Telephony, Troubleshooting, Switches, Call Centers, Avaya, Hardware, Cabling, Technical Support, Call Logging, IP, Networking, T1, Computer Hardware, WAN, Video Conferencing, ISDN, Call Routing, Voice Mail, SIP, Cisco Technologies, XP, Disaster Recovery, Wireless, Vendor Management, SIP Trunking, Workforce Management, Software Installation, Predictive Dialers, Ethernet, Windows Server, TCP/IP, Testing, System Deployment, DNS, Network Design, Hosted Services, Servers, VMware
Education
Dakota County Technical College 1983 — 1984
Telephone Communications Proficiency degree, Telephone Communications
Lakeville High School 1979 — 1981
High School Diploma
Jonathan Staten Jonathan Staten's Aspect Software Experience January 2014 - Present
Job Service Delivery Manager at Aspect Software
Industry Computer Software
Experience
Aspect Software January 2014 - Present
Aspect Software July 2011 - January 2014
Verint Software October 2007 - July 2011
Aspect Software September 2004 - October 2007
Galyan's Corporate Headquarters 2001 - 2004
MCI 1998 - 2001
Worldcom 1998 - 2001
MCI Worldcom 1998 - 2001
Skills
Troubleshooting, Technical Support, Integration, ACD, CTI, Networking, IVR, System Deployment, Servers, Call Centers, Avaya, Contact Centers, Databases, Telephony, Workforce Management, VoIP, CRM, Software Documentation, Operating Systems, Call Center, Unified Communications, Professional Services, Telecommunications, Enterprise Software, Call Logging, Management, TCP/IP, Cisco Technologies, Cisco Call Manager, SQL, Windows, Vendor Management, Service Delivery, Data Center, Hardware, Software Installation, Call Routing, Computer Hardware, Customer Experience, IP, SIP, Pre-sales, Disaster Recovery, Cloud Computing, SaaS, Linux, Product Support, System Administration, LAN-WAN, Switches
Education
Trevecca Nazarene University 2006 — 2007
BA, Management and Human Relations
Columbus State Community College 1992 — 1995
AAS, Sports and Fitness Management
Charles Russell High School 1988 — 1990
General
Rose Hill 1987 — 1988
Aspect Software January 2014 - Present
Aspect Software July 2011 - January 2014
Verint Software October 2007 - July 2011
Aspect Software September 2004 - October 2007
Galyan's Corporate Headquarters 2001 - 2004
MCI 1998 - 2001
Worldcom 1998 - 2001
MCI Worldcom 1998 - 2001
Skills
Troubleshooting, Technical Support, Integration, ACD, CTI, Networking, IVR, System Deployment, Servers, Call Centers, Avaya, Contact Centers, Databases, Telephony, Workforce Management, VoIP, CRM, Software Documentation, Operating Systems, Call Center, Unified Communications, Professional Services, Telecommunications, Enterprise Software, Call Logging, Management, TCP/IP, Cisco Technologies, Cisco Call Manager, SQL, Windows, Vendor Management, Service Delivery, Data Center, Hardware, Software Installation, Call Routing, Computer Hardware, Customer Experience, IP, SIP, Pre-sales, Disaster Recovery, Cloud Computing, SaaS, Linux, Product Support, System Administration, LAN-WAN, Switches
Education
Trevecca Nazarene University 2006 — 2007
BA, Management and Human Relations
Columbus State Community College 1992 — 1995
AAS, Sports and Fitness Management
Charles Russell High School 1988 — 1990
General
Rose Hill 1987 — 1988
Hakeem Gray Hakeem Gray's Aspect Software Experience April 2015 - Present
Job Solutions Consultant at Aspect Software
Industry Financial Services
Experience
Aspect Software April 2015 - Present
LPL April 2011 - April 2015
LPL Financial Services March 2007 - April 2011
Cox Communications 2000 - 2006
Skills
Call Center, Vendor Management, Business Analysis, CRM, Operations Management, Quality Assurance, Training, Program Management, Change Management, Access, Team Leadership, Performance Management, Call Centers, Microsoft Excel, Project Management, Cross-functional Team..., Process Improvement, Management, Financial Services, Team Building, Leadership, Telecommunications, Analysis, Data Analysis, Account Management, Customer Service, Strategic Planning, Troubleshooting, Risk Management, Workforce Management, Visio, Business Process..., SDLC, Software Documentation, SharePoint, Requirements Analysis, Insurance, Integration
Education
Cuyamaca College 2000 — 2002
Computer Aided Design (CADD), Mechanical Engineering
Aspect Software April 2015 - Present
LPL April 2011 - April 2015
LPL Financial Services March 2007 - April 2011
Cox Communications 2000 - 2006
Skills
Call Center, Vendor Management, Business Analysis, CRM, Operations Management, Quality Assurance, Training, Program Management, Change Management, Access, Team Leadership, Performance Management, Call Centers, Microsoft Excel, Project Management, Cross-functional Team..., Process Improvement, Management, Financial Services, Team Building, Leadership, Telecommunications, Analysis, Data Analysis, Account Management, Customer Service, Strategic Planning, Troubleshooting, Risk Management, Workforce Management, Visio, Business Process..., SDLC, Software Documentation, SharePoint, Requirements Analysis, Insurance, Integration
Education
Cuyamaca College 2000 — 2002
Computer Aided Design (CADD), Mechanical Engineering
Paul Shaver Paul Shaver's Aspect Software Experience December 1997 - March 2006
Job eCommerce Technical Architect at Lyons Consulting Group
Industry Information Technology and Services
Experience
Lyons Consulting Group October 2014 - Present
Weissman's Designs For Dance December 2012 - October 2014
New Balance December 2008 - December 2012
New Balance December 2008 - August 2011
Sense Corp June 2008 - December 2008
Solutia March 2006 - June 2008
Aspect Software December 1997 - March 2006
Skills
E-commerce, jQuery, .NET, JavaScript, Microsoft SQL Server, SQL, C#, ASP.NET, CSS, Web Applications, HTML, Technical Leadership, Web Analytics, IIS, Web Services, Solution Architecture, Demandware, JSON, Visual Studio, Email Marketing, VB.NET, Web Development, HTML 5, HTML5, Advanced CSS, Google Adwords, SQL Server, Omniture, AJAX, XML, Bootstrap, SharePoint
Education
Cedarville University 1993 — 1997
BA, Multimedia Technologies
Lyons Consulting Group October 2014 - Present
Weissman's Designs For Dance December 2012 - October 2014
New Balance December 2008 - December 2012
New Balance December 2008 - August 2011
Sense Corp June 2008 - December 2008
Solutia March 2006 - June 2008
Aspect Software December 1997 - March 2006
Skills
E-commerce, jQuery, .NET, JavaScript, Microsoft SQL Server, SQL, C#, ASP.NET, CSS, Web Applications, HTML, Technical Leadership, Web Analytics, IIS, Web Services, Solution Architecture, Demandware, JSON, Visual Studio, Email Marketing, VB.NET, Web Development, HTML 5, HTML5, Advanced CSS, Google Adwords, SQL Server, Omniture, AJAX, XML, Bootstrap, SharePoint
Education
Cedarville University 1993 — 1997
BA, Multimedia Technologies
Mike Cameron, PHR/SHRM-CP Mike Cameron, PHR/SHRM-CP's Aspect Software Experience July 2012 - December 2014
Job Talent Development Manager at Ungerboeck Software International The World Leader in Event Management Software
Industry Computer Software
Experience
Ungerboeck Software International - The World Leader in Event Management Software December 2014 - Present
Aspect Software July 2012 - December 2014
Medtronic Advanced Energy September 2010 - July 2012
Wentworth Douglass Hospital April 2007 - September 2010
RiverWoods at Exeter April 2004 - April 2007
Lydall September 2002 - April 2004
Marriott Vacation Club International May 2001 - June 2002
Skills
Organizational Design, Organizational..., Change Management, Culture Change, Leadership Development, Performance Management, Talent Acquisition, Strategic Consulting, Public Speaking, Team Facilitation, Employee Relations, Employee Engagement, Business Process Design, Strategic Partnerships, L&D Strategy, Healthcare, Leadership, Performance Improvement, Recruiting, Human Resources, Mergers & Acquisitions, Process Improvement, Training, Strategy, Personnel Management, Management, Program Management, Workforce Planning, Start-ups, Onboarding
Education
Brigham Young University 1998 — 2000
BS, Marriage, Family and Human Development
Southern New Hampshire University 2008 — 2012
MS, Organizational Leadership
Ungerboeck Software International - The World Leader in Event Management Software December 2014 - Present
Aspect Software July 2012 - December 2014
Medtronic Advanced Energy September 2010 - July 2012
Wentworth Douglass Hospital April 2007 - September 2010
RiverWoods at Exeter April 2004 - April 2007
Lydall September 2002 - April 2004
Marriott Vacation Club International May 2001 - June 2002
Skills
Organizational Design, Organizational..., Change Management, Culture Change, Leadership Development, Performance Management, Talent Acquisition, Strategic Consulting, Public Speaking, Team Facilitation, Employee Relations, Employee Engagement, Business Process Design, Strategic Partnerships, L&D Strategy, Healthcare, Leadership, Performance Improvement, Recruiting, Human Resources, Mergers & Acquisitions, Process Improvement, Training, Strategy, Personnel Management, Management, Program Management, Workforce Planning, Start-ups, Onboarding
Education
Brigham Young University 1998 — 2000
BS, Marriage, Family and Human Development
Southern New Hampshire University 2008 — 2012
MS, Organizational Leadership
Jessica Schwake Jessica Schwake's Aspect Software Experience August 1998 - February 2000
Job Owner, Third Coast Compensation, LLC
Industry Human Resources
Experience
Third Coast Compensation, LLC May 2006 - Present
CIGNA September 2000 - October 2002
Aspect Software August 1998 - February 2000
Hyundai Electronics America December 1997 - August 1998
BHP July 1996 - December 1997
3M May 1995 - August 1995
Federal Mediation and Conciliation Service September 1994 - May 1995
Skills
GPHR - Global Human..., Project Management, Analysis, Pay, HRIS, FLSA, Human Resources, Deferred Compensation, Employee Relations
Education
Michigan State University 1994 — 1996
MLRHR, Human Resources
Michigan State University 1992 — 1994
MS, Sociology
Central Michigan University 1990 — 1992
1992, Political Science
Third Coast Compensation, LLC May 2006 - Present
CIGNA September 2000 - October 2002
Aspect Software August 1998 - February 2000
Hyundai Electronics America December 1997 - August 1998
BHP July 1996 - December 1997
3M May 1995 - August 1995
Federal Mediation and Conciliation Service September 1994 - May 1995
Skills
GPHR - Global Human..., Project Management, Analysis, Pay, HRIS, FLSA, Human Resources, Deferred Compensation, Employee Relations
Education
Michigan State University 1994 — 1996
MLRHR, Human Resources
Michigan State University 1992 — 1994
MS, Sociology
Central Michigan University 1990 — 1992
1992, Political Science
Ashvin Patel Ashvin Patel's Aspect Software Experience April 2005 - June 2007
Job Senior Software Engineer at Shoretel Inc.
Industry Computer Software
Experience
ShoreTel 2015 - Present
Shoretel Inc. June 2010 - Present
ShoreTel 2007 - 2010
Aspect Software April 2005 - June 2007
Aspect Software 2003 - 2005
Aspect Software 2001 - 2003
Amtel Export India December 1998 - April 2001
Anjleem enterprises - India April 1997 - December 1998
Skills
C#, .NET, WinRT, WPF, XAML, Agile Methodologies, WCF, C++, Win32 API, System Architecture, ODBC, XMPP, UCWA, UCMA, MFC, JQuery, YUI, JavaScript, Visual C++, ASP.NET, WebService, MVVM, Web Services
Education
Dharmsinh Desai Institute of Technology 1993 — 1997
BE, Elecotrinics & Communications
Gujarat University 1993 — 1997
BE, Electronics and Communication
ShoreTel 2015 - Present
Shoretel Inc. June 2010 - Present
ShoreTel 2007 - 2010
Aspect Software April 2005 - June 2007
Aspect Software 2003 - 2005
Aspect Software 2001 - 2003
Amtel Export India December 1998 - April 2001
Anjleem enterprises - India April 1997 - December 1998
Skills
C#, .NET, WinRT, WPF, XAML, Agile Methodologies, WCF, C++, Win32 API, System Architecture, ODBC, XMPP, UCWA, UCMA, MFC, JQuery, YUI, JavaScript, Visual C++, ASP.NET, WebService, MVVM, Web Services
Education
Dharmsinh Desai Institute of Technology 1993 — 1997
BE, Elecotrinics & Communications
Gujarat University 1993 — 1997
BE, Electronics and Communication
Dean Bathke Dean Bathke's Aspect Software Experience November 2012 - Present
Job Lead Architect at Aspect Software
Industry Information Technology and Services
Experience
Aspect Software November 2012 - Present
Mid-Continent Group June 2010 - August 2012
Mid-Continent Group June 2002 - June 2010
Quintrex Data Systems September 1999 - May 2002
Skills
SharePoint, Enterprise Architecture, .NET, Software Project..., SDLC, VB.NET, Visual Basic, Software Development, Microsoft SQL Server, SSRS, Databases, Integration, Windows, C#, IIS, TFS, Software Documentation, ESB, WCF, Program Management, Visual Studio, Agile Methodologies, Web Services, XML, SQL, Cloud Computing, Agile Project Management, T-SQL, System Architecture, SOA, Software Integration, ASP.NET, Project Management, Data Warehousing, UML, Business Intelligence, Windows Azure, Resource Management, XAML, SOA Governance, Orion, Visual C#, Powershell, PMBOK, Workflow Design, Feature Driven..., Visual Process..., Office 365, O365 Apps, ShareGate
Education
Capella University 2009 — 2012
BS in Information Technology, Project Management, summa cum laude
Kirkwood Community College 1997 — 1998
Associate of Science (A.S.), Computer Programming
Dana College 1983 — 1984
BS, Business Administration
Aspect Software November 2012 - Present
Mid-Continent Group June 2010 - August 2012
Mid-Continent Group June 2002 - June 2010
Quintrex Data Systems September 1999 - May 2002
Skills
SharePoint, Enterprise Architecture, .NET, Software Project..., SDLC, VB.NET, Visual Basic, Software Development, Microsoft SQL Server, SSRS, Databases, Integration, Windows, C#, IIS, TFS, Software Documentation, ESB, WCF, Program Management, Visual Studio, Agile Methodologies, Web Services, XML, SQL, Cloud Computing, Agile Project Management, T-SQL, System Architecture, SOA, Software Integration, ASP.NET, Project Management, Data Warehousing, UML, Business Intelligence, Windows Azure, Resource Management, XAML, SOA Governance, Orion, Visual C#, Powershell, PMBOK, Workflow Design, Feature Driven..., Visual Process..., Office 365, O365 Apps, ShareGate
Education
Capella University 2009 — 2012
BS in Information Technology, Project Management, summa cum laude
Kirkwood Community College 1997 — 1998
Associate of Science (A.S.), Computer Programming
Dana College 1983 — 1984
BS, Business Administration
Gert Botha Gert Botha's Aspect Software Experience October 1999 - June 2008
Job Strategic Channel Manager at Unify
Industry Computer Software
Experience
Unify July 2014 - Present
Contact Solutions August 2012 - June 2014
Siemens Enterprise Communications February 2011 - June 2012
Bring Fortitude LLC January 2009 - February 2011
Aspect Software October 1999 - June 2008
Spescom 1995 - 1999
Saab Grintek 1989 - 1995
South African Police Services - Telecomms Division 1978 - 1989
Skills
Sales, Leadership, Business Acumen, Change Management, Partnerships, Solution Selling, SaaS, Marketing, Managed Services, Customer Experience, IVR, Telecommunications, Mobility Strategy, Continuous Improvement, VoIP, Account Management, Automation, Business Development, CRM, Call Centers, Channel Partners, Collaboration, Contact Centers, Cross-functional Team..., Customer Service, Direct Sales, Enterprise Software, Go-to-market Strategy, Management, Mobile Applications, New Business Development, Performance Management, Product Management, Professional Services, Sales Management, Sales Operations, Salesforce.com, Selling, Start-ups, Strategic Partnerships, Strategy, Telephony, Unified Communications, Wireless
Education
Technical College 1980 — 1983
Tech Dip
Damelin
Dip Business Management
Rockwell Leadership and Business Management School
Unify July 2014 - Present
Contact Solutions August 2012 - June 2014
Siemens Enterprise Communications February 2011 - June 2012
Bring Fortitude LLC January 2009 - February 2011
Aspect Software October 1999 - June 2008
Spescom 1995 - 1999
Saab Grintek 1989 - 1995
South African Police Services - Telecomms Division 1978 - 1989
Skills
Sales, Leadership, Business Acumen, Change Management, Partnerships, Solution Selling, SaaS, Marketing, Managed Services, Customer Experience, IVR, Telecommunications, Mobility Strategy, Continuous Improvement, VoIP, Account Management, Automation, Business Development, CRM, Call Centers, Channel Partners, Collaboration, Contact Centers, Cross-functional Team..., Customer Service, Direct Sales, Enterprise Software, Go-to-market Strategy, Management, Mobile Applications, New Business Development, Performance Management, Product Management, Professional Services, Sales Management, Sales Operations, Salesforce.com, Selling, Start-ups, Strategic Partnerships, Strategy, Telephony, Unified Communications, Wireless
Education
Technical College 1980 — 1983
Tech Dip
Damelin
Dip Business Management
Rockwell Leadership and Business Management School
Tracey Olszewski Tracey Olszewski's Aspect Software Experience January 2005 - Present
Job Premier Customer Relationship Manager at Aspect Software
Industry Computer Software
Experience
Aspect Software January 2005 - Present
Concerto Software January 2000 - December 2005
Davox Coporation April 1995 - January 2000
Skills
Vendor Relationship..., SLA Management, Vendor Relationships, Service Level Agreements, Relationship Management, Call Center, Contact Centers, Product Management, CRM, Cloud Computing, ACD, Strategic Partnerships, Solution Selling, IVR, Software Industry, Professional Services, Leadership, CTI, Unified Communications, Sales, SIP, Telephony, Sales Enablement, Lead Generation, Salesforce.com, RFP, VoIP, Avaya, Telecommunications, IP, Workforce Management, Pre-sales, Call Logging, Sales Engineering, Customer Experience, Partner Management, Solution Architecture, Service Delivery, Managed Services, Enterprise Software, SaaS, Selling, System Deployment, Go-to-market Strategy, Integration, Inbound Marketing, Business Alliances, Demand Generation, Customer Support, Vendor Management
Education
Bucks County Community College
Aspect Software January 2005 - Present
Concerto Software January 2000 - December 2005
Davox Coporation April 1995 - January 2000
Skills
Vendor Relationship..., SLA Management, Vendor Relationships, Service Level Agreements, Relationship Management, Call Center, Contact Centers, Product Management, CRM, Cloud Computing, ACD, Strategic Partnerships, Solution Selling, IVR, Software Industry, Professional Services, Leadership, CTI, Unified Communications, Sales, SIP, Telephony, Sales Enablement, Lead Generation, Salesforce.com, RFP, VoIP, Avaya, Telecommunications, IP, Workforce Management, Pre-sales, Call Logging, Sales Engineering, Customer Experience, Partner Management, Solution Architecture, Service Delivery, Managed Services, Enterprise Software, SaaS, Selling, System Deployment, Go-to-market Strategy, Integration, Inbound Marketing, Business Alliances, Demand Generation, Customer Support, Vendor Management
Education
Bucks County Community College
Luis Souchet's Aspect Software Experience June 2011 - October 2011
Job Software Portfolio Advisor
Industry Information Technology and Services
Experience
SoftwareONE March 2014 - Present
TKL International January 2013 - February 2014
Third Solutions April 2012 - December 2012
Aspect Software June 2011 - October 2011
Microsoft 2005 - 2010
Microsoft 1998 - 2010
IBM 1990 - 1998
Skills
Solution Selling, Enterprise Software, SharePoint, Pre-sales, SaaS, Security, Professional Services, Project Management, Territory Management, Sales Funnels, Customer Relationships, Windows Server, Unified Communications, Virtualization, IT Management, MS Office, Systems Management, Negotiation, Problem Solving, Sales Quota Management, Microsoft Solutions, Team Management, Cloud Computing, Business Development
Education
California State University-Northridge
Master in Science, Computer Design Engineering
Florida Atlantic University
MBA, Marketing, Finance & Management
SoftwareONE March 2014 - Present
TKL International January 2013 - February 2014
Third Solutions April 2012 - December 2012
Aspect Software June 2011 - October 2011
Microsoft 2005 - 2010
Microsoft 1998 - 2010
IBM 1990 - 1998
Skills
Solution Selling, Enterprise Software, SharePoint, Pre-sales, SaaS, Security, Professional Services, Project Management, Territory Management, Sales Funnels, Customer Relationships, Windows Server, Unified Communications, Virtualization, IT Management, MS Office, Systems Management, Negotiation, Problem Solving, Sales Quota Management, Microsoft Solutions, Team Management, Cloud Computing, Business Development
Education
California State University-Northridge
Master in Science, Computer Design Engineering
Florida Atlantic University
MBA, Marketing, Finance & Management
Dan Kluth Dan Kluth's Aspect Software Experience August 1997 - December 2010
Job Sr. Project Manager
Industry Computer Software
Experience
The Birchleaf Group LLC August 2014 - Present
NICE Systems December 2010 - September 2014
Aspect Software August 1997 - December 2010
Access Direct December 1995 - August 1997
Skills
Speech Analytics, CTI, IVR, ACD, Contact Centers, Telephony, Workforce Management, Unified Communications, Call Centers, Avaya Technologies, Professional Services, SIP, VoIP, Speech Recognition, Customer Experience, Telecommunications, System Deployment, Enterprise Software, SaaS, Managed Services, Integration, IP, Switches, Genesys, Sales Engineering, CRM, Project Portfolio..., Solution Selling, Call Center, Video Conferencing, PMP, Vendor Management, Product Management, Pre-sales, Avaya, Salesforce.com, Wireless, Go-to-market Strategy
Education
Cornell College 1992 — 1996
BS, Psychology
The Birchleaf Group LLC August 2014 - Present
NICE Systems December 2010 - September 2014
Aspect Software August 1997 - December 2010
Access Direct December 1995 - August 1997
Skills
Speech Analytics, CTI, IVR, ACD, Contact Centers, Telephony, Workforce Management, Unified Communications, Call Centers, Avaya Technologies, Professional Services, SIP, VoIP, Speech Recognition, Customer Experience, Telecommunications, System Deployment, Enterprise Software, SaaS, Managed Services, Integration, IP, Switches, Genesys, Sales Engineering, CRM, Project Portfolio..., Solution Selling, Call Center, Video Conferencing, PMP, Vendor Management, Product Management, Pre-sales, Avaya, Salesforce.com, Wireless, Go-to-market Strategy
Education
Cornell College 1992 — 1996
BS, Psychology
Donald Brinkman Donald Brinkman's Aspect Software Experience September 1997 - January 2014
Job Sacramento Professional Network
Industry Computer Software
Experience
Global Blue DVBE Inc. October 2014 - Present
Aspect Software September 1997 - January 2014
3Net Systems Inc. / ATR Inc. September 1993 - August 1997
Datapoint U.S.A., Inc. April 1979 - August 1993
Skills
Good working knowledge..., Operatings systems:..., XP Professional,..., Thorough knowledge of..., Aspect Unified Connect..., Knowledgeable in..., Carrier Spans Types ..., Agile Methodologies, SharePoint, XML, Integration, Microsoft SQL Server, SDLC, Software Development, SQL, C#, .NET, Telecommunications, Servers, Technical Support, Databases, Disaster Recovery
Education
California State University-Sacramento 1985 — 1990
Bachelor's Degree, Business Administration and Management, General
Global Blue DVBE Inc. October 2014 - Present
Aspect Software September 1997 - January 2014
3Net Systems Inc. / ATR Inc. September 1993 - August 1997
Datapoint U.S.A., Inc. April 1979 - August 1993
Skills
Good working knowledge..., Operatings systems:..., XP Professional,..., Thorough knowledge of..., Aspect Unified Connect..., Knowledgeable in..., Carrier Spans Types ..., Agile Methodologies, SharePoint, XML, Integration, Microsoft SQL Server, SDLC, Software Development, SQL, C#, .NET, Telecommunications, Servers, Technical Support, Databases, Disaster Recovery
Education
California State University-Sacramento 1985 — 1990
Bachelor's Degree, Business Administration and Management, General
Chris Manz Chris Manz's Aspect Software Experience April 1982 - December 2013
Job Retired
Industry Computer Software
Experience
Retired January 2015 - Present
Aspect Software April 1982 - December 2013
AB Dick Company January 1978 - April 1982
Skills
Troubleshooting, VoIP, TCP/IP, SIP, Switches, Linux, Routers, Solaris, IP, DHCP, VPN, Cisco Technologies, Virtualization, DNS, Unix, Telephony, Cloud Computing, Telecommunications, Unified Communications
Education
Buena Vista University 1985 — 1988
Bachelor of Arts Management Science, Computer Science Minor
Iowa Western Community College 1976 — 1978
Associate's degree, Industrial Electronics Technology/Technician
Retired January 2015 - Present
Aspect Software April 1982 - December 2013
AB Dick Company January 1978 - April 1982
Skills
Troubleshooting, VoIP, TCP/IP, SIP, Switches, Linux, Routers, Solaris, IP, DHCP, VPN, Cisco Technologies, Virtualization, DNS, Unix, Telephony, Cloud Computing, Telecommunications, Unified Communications
Education
Buena Vista University 1985 — 1988
Bachelor of Arts Management Science, Computer Science Minor
Iowa Western Community College 1976 — 1978
Associate's degree, Industrial Electronics Technology/Technician
Jason Easterling's Aspect Software Experience February 2008 - March 2012
Job IT Professional | Creative Problem Solver
Industry Computer Software
Experience
Brookdale March 2014 - Present
Independent March 2013 - Present
Asurion March 2012 - March 2014
Aspect Software February 2008 - March 2012
Digital Illusions Studios January 2001 - January 2002
Skills
HTML, Windows Server, SQL, Creative Problem Solving, Art Direction, Stress Management, MS Office Suite, Adobe Creative Suite, Linux, .NET, FTP, Citrix, Entrepreneurship, Aspect Workforce..., Splunk, Sharepoint, Cloud technology, Maya, Workflow Analysis, Nutritional Counseling, Yoga, Tai Chi, IIS
Education
New Horizons 2007 — 2007
Graphic design for Web & Print, Design & Development
Columbia State Community College 2002 — 2004
Associates Degree, Business
The Renaissance Center 2000 — 2001
3D Computer Animation & Digital Effects
Brookdale March 2014 - Present
Independent March 2013 - Present
Asurion March 2012 - March 2014
Aspect Software February 2008 - March 2012
Digital Illusions Studios January 2001 - January 2002
Skills
HTML, Windows Server, SQL, Creative Problem Solving, Art Direction, Stress Management, MS Office Suite, Adobe Creative Suite, Linux, .NET, FTP, Citrix, Entrepreneurship, Aspect Workforce..., Splunk, Sharepoint, Cloud technology, Maya, Workflow Analysis, Nutritional Counseling, Yoga, Tai Chi, IIS
Education
New Horizons 2007 — 2007
Graphic design for Web & Print, Design & Development
Columbia State Community College 2002 — 2004
Associates Degree, Business
The Renaissance Center 2000 — 2001
3D Computer Animation & Digital Effects
Christine Delgado Christine Delgado's Aspect Software Experience April 2013 - Present
Job Sr. Accountant at Aspect Software
Industry Publishing
Experience
Aspect Software April 2013 - Present
MediServe June 2012 - April 2013
Pearson Education February 2008 - June 2012
M2 Group January 2005 - February 2008
Shaw Properties 2003 - 2005
Takagi Co., Ltd. 2000 - 2003
Skills
Financial Reporting, Microsoft Excel, General Ledger, Account Reconciliation, Salesforce.com, Process Improvement, Intacct, Oracle, Balance Sheet Review, Accruals, Financial Analysis, Internal Controls, Auditing, Revenue Recognition, GAAP, Journal Entries, Fixed Assets, Financial Statements, Finance, Analysis, Accounts Payable, Accounting, Accounts Receivable, Invoicing, Hyperion Reports, External Audit, Bank Reconciliation, Hyperion Enterprise, QuickBooks, US GAAP, Expenses, Balance Sheet, Monthly Close, Variance Analysis, Year-end Close, Ad Hoc Reporting, Consolidation, Outlook, Essbase, Employee Benefits, Project Accounting, Financial Accounting, Payroll
Education
Chapman University
Aspect Software April 2013 - Present
MediServe June 2012 - April 2013
Pearson Education February 2008 - June 2012
M2 Group January 2005 - February 2008
Shaw Properties 2003 - 2005
Takagi Co., Ltd. 2000 - 2003
Skills
Financial Reporting, Microsoft Excel, General Ledger, Account Reconciliation, Salesforce.com, Process Improvement, Intacct, Oracle, Balance Sheet Review, Accruals, Financial Analysis, Internal Controls, Auditing, Revenue Recognition, GAAP, Journal Entries, Fixed Assets, Financial Statements, Finance, Analysis, Accounts Payable, Accounting, Accounts Receivable, Invoicing, Hyperion Reports, External Audit, Bank Reconciliation, Hyperion Enterprise, QuickBooks, US GAAP, Expenses, Balance Sheet, Monthly Close, Variance Analysis, Year-end Close, Ad Hoc Reporting, Consolidation, Outlook, Essbase, Employee Benefits, Project Accounting, Financial Accounting, Payroll
Education
Chapman University
Jeff Comeau Jeff Comeau's Aspect Software Experience July 2003 - Present
Job Principal Web Application Developer at Aspect Software
Industry Internet
Experience
Aspect Software July 2003 - Present
Padpaw, Inc. May 2006 - May 2010
Varuna Design & Advertising October 2002 - September 2006
Caldera International July 2001 - September 2002
Acrylis February 2000 - July 2001
Skills
SharePoint, PHP, Java, ASP, MySQL, LAMP, DHTML, JSP, Oracle, Database Design, CMS, User Interface, XML, Web Services, JavaScript, CSS, ASP.NET, .NET, XSLT, SharePoint Designer
Education
Southern New Hampshire University 2012 — 2015
Bachelor's degree, Information Technology
Daniel Webster College 1997 — 1999
Webmaster Certificate
Northern Essex Community College 1980 — 1982
AS, Business
Haverhill High School 1976 — 1980
Aspect Software July 2003 - Present
Padpaw, Inc. May 2006 - May 2010
Varuna Design & Advertising October 2002 - September 2006
Caldera International July 2001 - September 2002
Acrylis February 2000 - July 2001
Skills
SharePoint, PHP, Java, ASP, MySQL, LAMP, DHTML, JSP, Oracle, Database Design, CMS, User Interface, XML, Web Services, JavaScript, CSS, ASP.NET, .NET, XSLT, SharePoint Designer
Education
Southern New Hampshire University 2012 — 2015
Bachelor's degree, Information Technology
Daniel Webster College 1997 — 1999
Webmaster Certificate
Northern Essex Community College 1980 — 1982
AS, Business
Haverhill High School 1976 — 1980
Nick Brougham's Aspect Software Experience January 2010 - August 2013
Job Associate Director, Business Intelligence at TSYS
Industry Information Technology and Services
Experience
TSYS August 2013 - Present
Aspect Software January 2010 - August 2013
Quilogy July 2003 - January 2010
SourceLink May 2002 - July 2003
Pella Corporation June 2001 - May 2002
Skills
SharePoint, Business Intelligence, Microsoft SQL Server, Enterprise Architecture, .NET, Databases, SSRS, SSIS, Software Development, Enterprise Software, Visual Studio, ASP.NET, T-SQL, Solution Architecture, Microsoft Office, Microsoft Technologies, Business Analysis, JavaScript, WCF, C#, TFS, HTML, CSS, SharePoint Designer, ASP.NET MVC, Web Development, Agile Methodologies, Data Warehousing, Integration, Windows Server, Application Lifecycle..., Kimball Methodology, Dimensional Modeling, Data Modeling, PowerPivot, Power View, Tableau, Office 2013, IIS, Active Directory, XML, Web Services, Visual Basic, Web Applications, SSAS, SOA, Windows, OOP, Software Project..., Database Design
Education
Central College 1999 — 2002
Bachelors, Management Information Systems
William Penn University 1998 — 1999
TSYS August 2013 - Present
Aspect Software January 2010 - August 2013
Quilogy July 2003 - January 2010
SourceLink May 2002 - July 2003
Pella Corporation June 2001 - May 2002
Skills
SharePoint, Business Intelligence, Microsoft SQL Server, Enterprise Architecture, .NET, Databases, SSRS, SSIS, Software Development, Enterprise Software, Visual Studio, ASP.NET, T-SQL, Solution Architecture, Microsoft Office, Microsoft Technologies, Business Analysis, JavaScript, WCF, C#, TFS, HTML, CSS, SharePoint Designer, ASP.NET MVC, Web Development, Agile Methodologies, Data Warehousing, Integration, Windows Server, Application Lifecycle..., Kimball Methodology, Dimensional Modeling, Data Modeling, PowerPivot, Power View, Tableau, Office 2013, IIS, Active Directory, XML, Web Services, Visual Basic, Web Applications, SSAS, SOA, Windows, OOP, Software Project..., Database Design
Education
Central College 1999 — 2002
Bachelors, Management Information Systems
William Penn University 1998 — 1999
Jyotsana Gibson Jyotsana Gibson's Aspect Software Experience 2004 - 2005
Job Aspect eWorkForceManagement Support Engineer at Blackbox
Industry Computer Software
Experience
Blackbox Aspect eWorkForceManagement Support EngineerAspect/Blackbox2004 - Present
Aspect Software 2004 - 2005
Skills
IVR, ACD, Workforce Management, Contact Centers, CTI, workforce, Customer Experience, Telecommunications, Cisco Technologies, Professional Services, Call Logging, Avaya, TCP/IP, Genesys, Telephony, Call Centers, SIP, Vendor Management, Troubleshooting, VoIP, Unified Communications
Education
Delhi University 1990 — 1993
BSc Electronics, Electronics, Physics & Math
Blackbox Aspect eWorkForceManagement Support EngineerAspect/Blackbox2004 - Present
Aspect Software 2004 - 2005
Skills
IVR, ACD, Workforce Management, Contact Centers, CTI, workforce, Customer Experience, Telecommunications, Cisco Technologies, Professional Services, Call Logging, Avaya, TCP/IP, Genesys, Telephony, Call Centers, SIP, Vendor Management, Troubleshooting, VoIP, Unified Communications
Education
Delhi University 1990 — 1993
BSc Electronics, Electronics, Physics & Math
James Freeze James Freeze's Aspect Software Experience September 2012 - Present
Job Senior Vice President & Chief Marketing Officer at Aspect Software
Industry Computer & Network Security
Experience
Aspect Software September 2012 - Present
Crossbeam Systems December 2007 - September 2012
BelAir Networks March 2006 - December 2007
3Com December 2004 - March 2006
Genuity/Level 3 July 1999 - August 2003
CompuServe Network Services 1986 - 1997
Skills
Business Alliances, Product Marketing, Program Management, Competitive Analysis, Integrated Marketing, Product Management, Marketing, Channel, Demand Generation, Product Development, SaaS, Go-to-market Strategy, Market Research, Marketing Communications, Enterprise Software, Marketing Strategy, Strategic Partnerships
Education
Capital University Law School 1989 — 1992
JD, Law
The Ohio State University 1983 — 1986
MA, Mathematics
The Ohio State University 1980 — 1983
BS, Mathematics education
Perry High School
Aspect Software September 2012 - Present
Crossbeam Systems December 2007 - September 2012
BelAir Networks March 2006 - December 2007
3Com December 2004 - March 2006
Genuity/Level 3 July 1999 - August 2003
CompuServe Network Services 1986 - 1997
Skills
Business Alliances, Product Marketing, Program Management, Competitive Analysis, Integrated Marketing, Product Management, Marketing, Channel, Demand Generation, Product Development, SaaS, Go-to-market Strategy, Market Research, Marketing Communications, Enterprise Software, Marketing Strategy, Strategic Partnerships
Education
Capital University Law School 1989 — 1992
JD, Law
The Ohio State University 1983 — 1986
MA, Mathematics
The Ohio State University 1980 — 1983
BS, Mathematics education
Perry High School
Damian Balawender Damian Balawender's Aspect Software Experience September 2012 - Present
Job Principal Engineer at Aspect Software
Industry Computer Software
Experience
Aspect Software September 2012 - Present
Aspect Software August 2011 - September 2012
Aspect Software June 2008 - August 2011
Aspect Software March 2007 - June 2008
Polsort, Inc May 2007 - May 2008
Skills
Test Automation, UIAutomation, Selenium WebDriver, CodedUI, MSTest, Visual Studio, C#, Testing, Software Quality..., Software Development, HTML, CSS, .NET, ASP.NET, Github, ClearCase, jQuery, Java, PHP, Web Services, MySQL, Microsoft SQL Server, SQL, Agile Methodologies, SIP, User Interface, Scrum, Quality Center, XML, Software Engineering, Agile Project Management, Windows Server, ClearQuest, Object Oriented Design, Web Applications, Mobile Applications, cPanel, Apache 2, Linux, TCP/IP, Unix, Cloud Computing, Distributed Systems
Education
DePaul University 2010 — 2013
Master, Human Computer Interactions
University of Illinois at Chicago 2005 — 2008
Bachelor of Science, Computer Science
Aspect Software September 2012 - Present
Aspect Software August 2011 - September 2012
Aspect Software June 2008 - August 2011
Aspect Software March 2007 - June 2008
Polsort, Inc May 2007 - May 2008
Skills
Test Automation, UIAutomation, Selenium WebDriver, CodedUI, MSTest, Visual Studio, C#, Testing, Software Quality..., Software Development, HTML, CSS, .NET, ASP.NET, Github, ClearCase, jQuery, Java, PHP, Web Services, MySQL, Microsoft SQL Server, SQL, Agile Methodologies, SIP, User Interface, Scrum, Quality Center, XML, Software Engineering, Agile Project Management, Windows Server, ClearQuest, Object Oriented Design, Web Applications, Mobile Applications, cPanel, Apache 2, Linux, TCP/IP, Unix, Cloud Computing, Distributed Systems
Education
DePaul University 2010 — 2013
Master, Human Computer Interactions
University of Illinois at Chicago 2005 — 2008
Bachelor of Science, Computer Science
James Ray Adams Sr. James Ray Adams Sr.'s Aspect Software Experience 2009 - 2013
Job Sr. Software Test Engineer, Greater Atlanta Area.
Industry Computer Software
Experience
RapidFire Tools 2014 - 2015
CCCi 2014 - 2014
Aspect Software 2009 - 2013
Aspect Software 2006 - 2009
Aspect Software 2002 - 2006
Melita International 1999 - 2002
Melita International 1997 - 1999
Melita International 1994 - 1997
Skills
Testing, Quality Assurance, Software Quality..., Telecommunications, SIP, TCP/IP, Test Automation, Test Cases, Unix, Databases, VoIP, CTI, Technical Support, Agile Methodologies, Cloud Computing, IVR, Linux, Operating Systems, ClearCase, Telephony, ACD, Quality Center, Networking, SQL, XML, ClearQuest, Requirements Analysis, Microsoft SQL Server, Unified Communications, VMware, C++, Windows, C, ISDN, Test Planning, Citrix, Hyper-V, Functional Testing, Software Testing Life..., Manual Test Execution, Regression Testing, APIs, Waterfall, Agile Testing, SOUPUI, POSTMAN, REST, JSON, JIRA
Education
DeVry Institute of Technology
Bachelors of Science, Electronic Engineering Technology
DeVry Institute of Technology
Associate of Science (AS), Electronic Engineering Technology
RapidFire Tools 2014 - 2015
CCCi 2014 - 2014
Aspect Software 2009 - 2013
Aspect Software 2006 - 2009
Aspect Software 2002 - 2006
Melita International 1999 - 2002
Melita International 1997 - 1999
Melita International 1994 - 1997
Skills
Testing, Quality Assurance, Software Quality..., Telecommunications, SIP, TCP/IP, Test Automation, Test Cases, Unix, Databases, VoIP, CTI, Technical Support, Agile Methodologies, Cloud Computing, IVR, Linux, Operating Systems, ClearCase, Telephony, ACD, Quality Center, Networking, SQL, XML, ClearQuest, Requirements Analysis, Microsoft SQL Server, Unified Communications, VMware, C++, Windows, C, ISDN, Test Planning, Citrix, Hyper-V, Functional Testing, Software Testing Life..., Manual Test Execution, Regression Testing, APIs, Waterfall, Agile Testing, SOUPUI, POSTMAN, REST, JSON, JIRA
Education
DeVry Institute of Technology
Bachelors of Science, Electronic Engineering Technology
DeVry Institute of Technology
Associate of Science (AS), Electronic Engineering Technology
Michael Eldredge Michael Eldredge's Aspect Software Experience 2008 - 2015
Job Certified Salesforce.com Administrator and Sales Cloud Consultant, Business Systems and Data Analyst
Industry Information Technology and Services
Experience
Aspect Software 2008 - 2015
Charrette Corporation 1995 - 2007
Charrette Corporation 1990 - 1995
Charrette Corporation 1988 - 1990
United States Air Force 1981 - 1987
Skills
Salesforce.com..., CRM, Sales Analysis, Account Management, Sales Management, Technical Support, Master Data Management, SAP, New Business Development, Customer Service, Solution Selling, Business Development, Marketing Communications, Project Management, Management, Sales, Training, Integration, Marketing Management, Cloud Computing, Analytics, Salesforce.com, Business Process, IVR, Enterprise Software, Business Analysis, B2B, Cross-functional Team..., Direct Sales, Product Marketing, Professional Services, Business Intelligence, Product Management, Lead Generation, Telecommunications, Team Leadership, Marketing, Pre-sales, Sales Operations, Marketing Automation, Selling, SaaS
Education
University of New Hampshire
BA, International Politics/Marketing
Defense Language Institute
Russian Language and Literature
Worcester Academy
High School
Aspect Software 2008 - 2015
Charrette Corporation 1995 - 2007
Charrette Corporation 1990 - 1995
Charrette Corporation 1988 - 1990
United States Air Force 1981 - 1987
Skills
Salesforce.com..., CRM, Sales Analysis, Account Management, Sales Management, Technical Support, Master Data Management, SAP, New Business Development, Customer Service, Solution Selling, Business Development, Marketing Communications, Project Management, Management, Sales, Training, Integration, Marketing Management, Cloud Computing, Analytics, Salesforce.com, Business Process, IVR, Enterprise Software, Business Analysis, B2B, Cross-functional Team..., Direct Sales, Product Marketing, Professional Services, Business Intelligence, Product Management, Lead Generation, Telecommunications, Team Leadership, Marketing, Pre-sales, Sales Operations, Marketing Automation, Selling, SaaS
Education
University of New Hampshire
BA, International Politics/Marketing
Defense Language Institute
Russian Language and Literature
Worcester Academy
High School
Tara Broadhurst's Aspect Software Experience June 2012 - September 2012
Job Senior Technical Acquisition Specialist Consultant
Industry Staffing and Recruiting
Experience
Bose Corporation October 2012 - Present
Aspect Software June 2012 - September 2012
Ivesia Solutions July 2011 - April 2012
Dell EqualLogic June 2010 - June 2011
Broadhurst Associates November 2008 - June 2010
Ascend Consulting November 2007 - November 2008
CFS Consulting Services, LLC October 2006 - November 2007
RKB Resources, Inc., Boston, MA April 2006 - October 2006
Kelly IT Resources November 2004 - April 2006
Pagos, Inc. February 2004 - November 2004
Skills
Technical Recruiting, Talent Acquisition, Applicant Tracking..., Internet Recruiting, Contract Recruitment, Sourcing, Recruiting, Screening, SDLC, Interviews, Staff Augmentation, Permanent Placement, Talent Management, Cold Calling, Employer Branding, IT Recruitment, Employee Relations, Candidate Generation, Negotiation, Strategic Sourcing, Start-ups, Onboarding, HR Policies, Hiring, Team Building, Executive Search, Deferred Compensation, Networking, Business Analysis, Consulting, Vendor Management, Management, Business Development, Temporary Placement, Strategy, Project Management, Staffing Services, Screening Resumes
Education
Suffolk University - Sawyer School of Management
Bachelor of Science in Business Administration, Marketing
Cape Cod Community College
Associate's Degree, History and Art
Bose Corporation October 2012 - Present
Aspect Software June 2012 - September 2012
Ivesia Solutions July 2011 - April 2012
Dell EqualLogic June 2010 - June 2011
Broadhurst Associates November 2008 - June 2010
Ascend Consulting November 2007 - November 2008
CFS Consulting Services, LLC October 2006 - November 2007
RKB Resources, Inc., Boston, MA April 2006 - October 2006
Kelly IT Resources November 2004 - April 2006
Pagos, Inc. February 2004 - November 2004
Skills
Technical Recruiting, Talent Acquisition, Applicant Tracking..., Internet Recruiting, Contract Recruitment, Sourcing, Recruiting, Screening, SDLC, Interviews, Staff Augmentation, Permanent Placement, Talent Management, Cold Calling, Employer Branding, IT Recruitment, Employee Relations, Candidate Generation, Negotiation, Strategic Sourcing, Start-ups, Onboarding, HR Policies, Hiring, Team Building, Executive Search, Deferred Compensation, Networking, Business Analysis, Consulting, Vendor Management, Management, Business Development, Temporary Placement, Strategy, Project Management, Staffing Services, Screening Resumes
Education
Suffolk University - Sawyer School of Management
Bachelor of Science in Business Administration, Marketing
Cape Cod Community College
Associate's Degree, History and Art
Silver Evans's Aspect Software Experience August 2015 - Present
Job Security Engineer at Aspect Software
Industry Computer & Network Security
Experience
Aspect Software August 2015 - Present
The Charlton Group, Inc. December 2014 - July 2015
Tech Group December 2012 - November 2014
Basin Harbor Club May 2012 - November 2012
Brueggers January 2012 - May 2012
ECHO Lake Aquarium and Science Center June 2011 - December 2011
Skills
Windows Server, Network Administration, Firewalls, Virtualization, Group Policy, Active Directory, OSPF, Microsoft Office, Nagios, Nmap, Network Design, VMware, Customer Service, Security, Wireless Networking, System Center..., Complaint Resolution, Kasaya, Network Security, IPS, IDS, Wireshark, APT, Citrix, Software Documentation, Information Security, Infrastructure, Networking, Servers, Troubleshooting, Operating Systems, Windows XP, Microsoft Exchange, Hardware, Switches, Help Desk Support, VMware ESX
Education
Champlain College 2008 — 2012
Bachelor of Science Degree, Computer Networking & Information Security, B
Salesianum High School 2004 — 2008
High School Diploma, Liberal Arts and Sciences/Liberal Studies
Aspect Software August 2015 - Present
The Charlton Group, Inc. December 2014 - July 2015
Tech Group December 2012 - November 2014
Basin Harbor Club May 2012 - November 2012
Brueggers January 2012 - May 2012
ECHO Lake Aquarium and Science Center June 2011 - December 2011
Skills
Windows Server, Network Administration, Firewalls, Virtualization, Group Policy, Active Directory, OSPF, Microsoft Office, Nagios, Nmap, Network Design, VMware, Customer Service, Security, Wireless Networking, System Center..., Complaint Resolution, Kasaya, Network Security, IPS, IDS, Wireshark, APT, Citrix, Software Documentation, Information Security, Infrastructure, Networking, Servers, Troubleshooting, Operating Systems, Windows XP, Microsoft Exchange, Hardware, Switches, Help Desk Support, VMware ESX
Education
Champlain College 2008 — 2012
Bachelor of Science Degree, Computer Networking & Information Security, B
Salesianum High School 2004 — 2008
High School Diploma, Liberal Arts and Sciences/Liberal Studies
Eddie Star's Aspect Software Experience January 2008 - April 2009
Job Strategic Account Executive at Apttus
Industry Computer Software
Experience
Apttus November 2014 - Present
Oracle December 2010 - December 2014
Convergys April 2009 - December 2010
Aspect Software January 2008 - April 2009
Oracle April 2003 - January 2008
Zilliant October 2001 - April 2003
Ineto (Acquired by Siebel) March 2000 - October 2001
Skills
SaaS, Oracle CRM, Sales, Service Desk, Cloud Computing, Business Intelligence, Pricing Strategy, SFA, Oracle Applications, CX, Customer Experience, Web Commerce, Solution Selling, Business Alliances, Business Process..., Enterprise Software, Storage, Oracle, International Sales, Software, Telecommunications, Strategic Partnerships, Sales Force Development, Go-to-market Strategy, Software Industry, Unified Communications, Call Centers, Analytics, Pre-sales, Lead Generation, Consulting, Product Management, Channel, Product Marketing, Business Development, Managed Services, ERP
Education
California State University-Chico 1992 — 1996
Apttus November 2014 - Present
Oracle December 2010 - December 2014
Convergys April 2009 - December 2010
Aspect Software January 2008 - April 2009
Oracle April 2003 - January 2008
Zilliant October 2001 - April 2003
Ineto (Acquired by Siebel) March 2000 - October 2001
Skills
SaaS, Oracle CRM, Sales, Service Desk, Cloud Computing, Business Intelligence, Pricing Strategy, SFA, Oracle Applications, CX, Customer Experience, Web Commerce, Solution Selling, Business Alliances, Business Process..., Enterprise Software, Storage, Oracle, International Sales, Software, Telecommunications, Strategic Partnerships, Sales Force Development, Go-to-market Strategy, Software Industry, Unified Communications, Call Centers, Analytics, Pre-sales, Lead Generation, Consulting, Product Management, Channel, Product Marketing, Business Development, Managed Services, ERP
Education
California State University-Chico 1992 — 1996
Katherine Halbig's Aspect Software Experience August 2013 - Present
Job Graphic Designer at Aspect Software
Industry Graphic Design
Experience
Aspect Software August 2013 - Present
Green Fox Studio May 2011 - Present
Aspect Software September 2012 - August 2013
Fox Valley Park District September 2012 - January 2013
Asha SalonSpa June 2012 - September 2012
Global Handmade Hope December 2011 - May 2012
Fox Valley Park District September 2011 - January 2012
PetSmart September 2011 - January 2012
Metropolis Performing Arts Centre July 2011 - August 2011
Anime Central January 2008 - June 2011
Skills
Flash Animation, Costume Design, HTML + CSS, Adobe Creative Suite, Fashion Design, Illustrator, Character Design, InDesign, Photoshop, Page Layout, Flash Design, Web Design, Newspaper Design, Magazine Design, sewing, Logo Design, Press Kits, Catalog Design, Product Design, Animation, Inventory Management, Customer Service, flat pattern drafting, Window Displays, Alterations, Layout, JavaScript, Graphics, Illustration, Image Manipulation, Advertising, Image Editing, Flash, HTML
Education
DePaul University 2012 — 2017
Master's degree, Human Computer Interaction
Dominican University 2007 — 2011
BA, Graphic Design, 3.37
Valparaiso High School 2003 — 2007
High School Diploma
Aspect Software August 2013 - Present
Green Fox Studio May 2011 - Present
Aspect Software September 2012 - August 2013
Fox Valley Park District September 2012 - January 2013
Asha SalonSpa June 2012 - September 2012
Global Handmade Hope December 2011 - May 2012
Fox Valley Park District September 2011 - January 2012
PetSmart September 2011 - January 2012
Metropolis Performing Arts Centre July 2011 - August 2011
Anime Central January 2008 - June 2011
Skills
Flash Animation, Costume Design, HTML + CSS, Adobe Creative Suite, Fashion Design, Illustrator, Character Design, InDesign, Photoshop, Page Layout, Flash Design, Web Design, Newspaper Design, Magazine Design, sewing, Logo Design, Press Kits, Catalog Design, Product Design, Animation, Inventory Management, Customer Service, flat pattern drafting, Window Displays, Alterations, Layout, JavaScript, Graphics, Illustration, Image Manipulation, Advertising, Image Editing, Flash, HTML
Education
DePaul University 2012 — 2017
Master's degree, Human Computer Interaction
Dominican University 2007 — 2011
BA, Graphic Design, 3.37
Valparaiso High School 2003 — 2007
High School Diploma
David Carmi David Carmi's Aspect Software Experience 1998 - 2005
Job
Industry Telecommunications
Experience
COVER 6 GEAR 2013 - 2015
Interactive Intelligence May 2012 - February 2014
LiveVox August 2011 - May 2012
Verint August 2006 - July 2011
Wygant March 2006 - August 2006
Melita/eshare/divine/Melita/Concerto May 1998 - October 2005
Aspect Software 1998 - 2005
Chevy Chase Bank January 1994 - May 1998
Spherix 1991 - 1995
Hecht's 1989 - 1991
Skills
Telecommunications, Call Center, VoIP, IVR, Enterprise Software, Project Management, Integration, Cloud Computing, Program Management, Wireless, Call Centers, Unified Communications, Solution Selling, Telephony, Mobile Devices, Product Management, Contact Centers, Professional Services, CRM, Strategic Partnerships, SIP, Pre-sales, CTI, ACD, Avaya, Managed Services, Data Center, SaaS, Sales Engineering, IP, Vendor Management, Cisco Technologies, Solution Architecture, TCP/IP, Channel Partners, Go-to-market Strategy
Education
Colorado State University-Global Campus 2014 — 2016
Bachelor's Degree, Project Management
Capitol College 1984 — 1987
Associate's degree, Electronic Engineering
Einstein High School 1977 — 1980
High School, General Studies
COVER 6 GEAR 2013 - 2015
Interactive Intelligence May 2012 - February 2014
LiveVox August 2011 - May 2012
Verint August 2006 - July 2011
Wygant March 2006 - August 2006
Melita/eshare/divine/Melita/Concerto May 1998 - October 2005
Aspect Software 1998 - 2005
Chevy Chase Bank January 1994 - May 1998
Spherix 1991 - 1995
Hecht's 1989 - 1991
Skills
Telecommunications, Call Center, VoIP, IVR, Enterprise Software, Project Management, Integration, Cloud Computing, Program Management, Wireless, Call Centers, Unified Communications, Solution Selling, Telephony, Mobile Devices, Product Management, Contact Centers, Professional Services, CRM, Strategic Partnerships, SIP, Pre-sales, CTI, ACD, Avaya, Managed Services, Data Center, SaaS, Sales Engineering, IP, Vendor Management, Cisco Technologies, Solution Architecture, TCP/IP, Channel Partners, Go-to-market Strategy
Education
Colorado State University-Global Campus 2014 — 2016
Bachelor's Degree, Project Management
Capitol College 1984 — 1987
Associate's degree, Electronic Engineering
Einstein High School 1977 — 1980
High School, General Studies
Paul Odette Paul Odette's Aspect Software Experience June 2004 - March 2006
Job Sr. Manager, Product Management at Thomson Reuters Elite
Industry Information Services
Experience
Thomson Reuters October 2006 - Present
MetaCommunications March 2006 - October 2006
Aspect Software June 2004 - March 2006
Express Scripts March 2003 - June 2004
Aspect Software, formerly Quilogy October 2000 - March 2003
Sprint PCS & Accenture May 1998 - October 2000
Skills
Product Management, Product Marketing, Business Development, Marketing Strategy, Market Research, Pricing, Software Development, Solution Selling, Project Management, Competitive Analysis, Cross-functional Team..., Agile Methodologies, Business Analysis, Analytics, Account Management, Strategic Partnerships, Marketing Communications, Consulting, Product Development, CRM, Program Management, Use Case Analysis, Strategy, SharePoint, Requirements Analysis, Software Project..., Waterfall, Agile Project Management, Enterprise Software
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 2008 — 2012
Masters Business Administration, New Product Management
University of Iowa 1994 — 1998
BBA, Honors graduate in Economics
Thomson Reuters October 2006 - Present
MetaCommunications March 2006 - October 2006
Aspect Software June 2004 - March 2006
Express Scripts March 2003 - June 2004
Aspect Software, formerly Quilogy October 2000 - March 2003
Sprint PCS & Accenture May 1998 - October 2000
Skills
Product Management, Product Marketing, Business Development, Marketing Strategy, Market Research, Pricing, Software Development, Solution Selling, Project Management, Competitive Analysis, Cross-functional Team..., Agile Methodologies, Business Analysis, Analytics, Account Management, Strategic Partnerships, Marketing Communications, Consulting, Product Development, CRM, Program Management, Use Case Analysis, Strategy, SharePoint, Requirements Analysis, Software Project..., Waterfall, Agile Project Management, Enterprise Software
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 2008 — 2012
Masters Business Administration, New Product Management
University of Iowa 1994 — 1998
BBA, Honors graduate in Economics
Dave Hosford's Aspect Software Experience January 2003 - May 2008
Job Director Strategic Accounts at Coupa Software
Industry Computer Software
Experience
Coupa Software June 2015 - Present
NICE Systems January 2015 - May 2015
NICE Systems January 2013 - December 2014
NICE Systems June 2011 - December 2012
InQuira July 2009 - June 2011
eResourcePlanner June 2008 - July 2009
Aspect Software January 2003 - May 2008
Asera 1999 - 2000
Oracle February 1993 - February 1997
IBM March 1982 - November 1989
Skills
SaaS, Enterprise Software, Financial Services, ERP, Healthcare, Manufacturing, Total Cost of Ownership, Mortgage Lending, Mutual Funds, Solution Selling, Salesforce.com, Call Center, Cloud Computing, Professional Services, CRM, Sales Enablement, IVR, Direct Sales, Contact Centers, Workforce Management, Strategic Partnerships, Sales Process, Business Development, Leadership, Team Building, Call Centers, Lead Generation, Sales Operations, Start-ups, Sales, Customer Satisfaction, Account Management
Education
University of California Riverside 1982 — 1984
BA
California State University-San Bernardino 1981 — 1982
Coupa Software June 2015 - Present
NICE Systems January 2015 - May 2015
NICE Systems January 2013 - December 2014
NICE Systems June 2011 - December 2012
InQuira July 2009 - June 2011
eResourcePlanner June 2008 - July 2009
Aspect Software January 2003 - May 2008
Asera 1999 - 2000
Oracle February 1993 - February 1997
IBM March 1982 - November 1989
Skills
SaaS, Enterprise Software, Financial Services, ERP, Healthcare, Manufacturing, Total Cost of Ownership, Mortgage Lending, Mutual Funds, Solution Selling, Salesforce.com, Call Center, Cloud Computing, Professional Services, CRM, Sales Enablement, IVR, Direct Sales, Contact Centers, Workforce Management, Strategic Partnerships, Sales Process, Business Development, Leadership, Team Building, Call Centers, Lead Generation, Sales Operations, Start-ups, Sales, Customer Satisfaction, Account Management
Education
University of California Riverside 1982 — 1984
BA
California State University-San Bernardino 1981 — 1982
Joe Urbanski Joe Urbanski's Aspect Software Experience September 2004 - February 2014
Job JM Urbanski Compliance LLC
Industry Computer Hardware
Experience
Freelance February 2014 - Present
Aspect Software September 2004 - February 2014
Rockwell International August 1990 - August 2004
Skills
Test Automation, Software Development, Telecommunications, Quality Assurance, Unix, Testing, Embedded Systems, Embedded Software, Software Documentation, Hardware, Electronics, Debugging
Education
DeVry University 1972 — 1974
Freelance February 2014 - Present
Aspect Software September 2004 - February 2014
Rockwell International August 1990 - August 2004
Skills
Test Automation, Software Development, Telecommunications, Quality Assurance, Unix, Testing, Embedded Systems, Embedded Software, Software Documentation, Hardware, Electronics, Debugging
Education
DeVry University 1972 — 1974
Eric Vachon's Aspect Software Experience July 2010 - October 2011
Job Account Executive at Salesforce focused on CRM / SFA, Marketing Automation, Customer Service, Mobile Apps and aPaaS
Industry Information Technology and Services
Experience
Salesforce.com March 2014 - Present
Perficient April 2012 - March 2014
evolve24, a Maritz Research company October 2011 - April 2012
Aspect Software July 2010 - October 2011
Maritz March 2008 - July 2010
Delta Financial Corporation July 2003 - December 2007
The David J. Joseph Company June 2001 - June 2003
Skills
Enterprise Software, Business Intelligence, Cloud Computing, Salesforce.com, Business Development, Leadership, Management, Integration, Account Management, Mobile Devices, Sales, Social Media Marketing, Pre-sales, Solution Selling, Consulting, Business Strategy, Strategic Partnerships, Mobile Applications, Social Media, SaaS, SharePoint, Sales Process, Digital Marketing, Management Consulting, Lead Generation, Customer Relations, Strategic Thinking, Strategy, Product Management, Sales Management, B2B, Digital Strategy, Professional Services, Thought Leadership, Marketing, Analytics, Competitive Analysis, Big Data, Event-driven Analytics, Service Oriented..., Data Analytics, Social Media Listening, Social Media Analysis, Portals, Mobile, Mobile Marketing, Web Analytics, Marketing Communications, Marketing Strategy, CRM
Education
Bowling Green State University
Bachelors, Finance with a specialization in Corporate Finance
Salesforce.com March 2014 - Present
Perficient April 2012 - March 2014
evolve24, a Maritz Research company October 2011 - April 2012
Aspect Software July 2010 - October 2011
Maritz March 2008 - July 2010
Delta Financial Corporation July 2003 - December 2007
The David J. Joseph Company June 2001 - June 2003
Skills
Enterprise Software, Business Intelligence, Cloud Computing, Salesforce.com, Business Development, Leadership, Management, Integration, Account Management, Mobile Devices, Sales, Social Media Marketing, Pre-sales, Solution Selling, Consulting, Business Strategy, Strategic Partnerships, Mobile Applications, Social Media, SaaS, SharePoint, Sales Process, Digital Marketing, Management Consulting, Lead Generation, Customer Relations, Strategic Thinking, Strategy, Product Management, Sales Management, B2B, Digital Strategy, Professional Services, Thought Leadership, Marketing, Analytics, Competitive Analysis, Big Data, Event-driven Analytics, Service Oriented..., Data Analytics, Social Media Listening, Social Media Analysis, Portals, Mobile, Mobile Marketing, Web Analytics, Marketing Communications, Marketing Strategy, CRM
Education
Bowling Green State University
Bachelors, Finance with a specialization in Corporate Finance
Shelley Hofman Shelley Hofman's Aspect Software Experience November 2009 - June 2010
Job Marketing Contractor
Industry Marketing and Advertising
Experience
Gluten Free Girlfriend April 2015 - Present
Hofman Consulting August 2010 - Present
Aspect Software November 2009 - June 2010
Hofman Consulting November 2007 - December 2009
Aspect Software March 2003 - August 2007
Ironside Technologies July 2000 - March 2003
eGain Communications November 1999 - July 2000
Inference Corporation (acquired by eGain Communications) March 1999 - November 1999
Inference Corporation (acquired by eGain Communications) July 1998 - March 1999
Inference Corporation (acquired by eGain Communications) March 1997 - July 1998
Skills
Demand Generation, Lead Generation, Salesforce.com, Marketing Automation, Email Marketing, Public Relations, Multi-channel Marketing, Integrated Marketing, Marketing Strategy, B2B Marketing, Marketing Communications, Strategy, B2B, Marketing Management, SaaS, New Business Development, Sales Operations, Channel Partners, Marketing, Management, Corporate Communications, Strategic Partnerships
Education
California State University-Chico 1989 — 1994
BS, Business Administration
Université Paris-Sorbonne 1993 — 1993
Culteral studies and French
Gluten Free Girlfriend April 2015 - Present
Hofman Consulting August 2010 - Present
Aspect Software November 2009 - June 2010
Hofman Consulting November 2007 - December 2009
Aspect Software March 2003 - August 2007
Ironside Technologies July 2000 - March 2003
eGain Communications November 1999 - July 2000
Inference Corporation (acquired by eGain Communications) March 1999 - November 1999
Inference Corporation (acquired by eGain Communications) July 1998 - March 1999
Inference Corporation (acquired by eGain Communications) March 1997 - July 1998
Skills
Demand Generation, Lead Generation, Salesforce.com, Marketing Automation, Email Marketing, Public Relations, Multi-channel Marketing, Integrated Marketing, Marketing Strategy, B2B Marketing, Marketing Communications, Strategy, B2B, Marketing Management, SaaS, New Business Development, Sales Operations, Channel Partners, Marketing, Management, Corporate Communications, Strategic Partnerships
Education
California State University-Chico 1989 — 1994
BS, Business Administration
Université Paris-Sorbonne 1993 — 1993
Culteral studies and French
Jeff Hodson's Aspect Software Experience March 2008 - June 2012
Job Director of Systems Architecture at Avaya
Industry Computer Software
Experience
Avaya September 2012 - Present
Aspect Software March 2008 - June 2012
Herzum January 2006 - March 2008
Herzum January 2006 - March 2008
Aspect Software January 2002 - December 2005
Aspect Software January 2002 - December 2005
Aspect Software January 1998 - December 2001
Aspect Software November 1990 - December 1997
ISC/Bunker Ramo, an Olivetti Company January 1986 - November 1990
Skills
Cloud Computing, Social Media, Software Development, Software Project..., Software Engineering, System Architecture, Blogging, Product Innovation, Rapid Prototyping, Roadmap, Research, Microsoft Technologies, Consulting, Unified Communications, Writing, Web Services, WCF, Telecommunications, Strategy, SOA, SDLC, Program Management, Mobile Applications, Distributed Systems, C#, Enterprise Software, .NET, Integration, Object Oriented Design, Visual Studio
Education
Greenville College 1983 — 1986
BS Computer Science, Business, Mathmatics
Central Christian College of Kansas 1981 — 1983
Associate of Arts (AA), General Studies
Avaya September 2012 - Present
Aspect Software March 2008 - June 2012
Herzum January 2006 - March 2008
Herzum January 2006 - March 2008
Aspect Software January 2002 - December 2005
Aspect Software January 2002 - December 2005
Aspect Software January 1998 - December 2001
Aspect Software November 1990 - December 1997
ISC/Bunker Ramo, an Olivetti Company January 1986 - November 1990
Skills
Cloud Computing, Social Media, Software Development, Software Project..., Software Engineering, System Architecture, Blogging, Product Innovation, Rapid Prototyping, Roadmap, Research, Microsoft Technologies, Consulting, Unified Communications, Writing, Web Services, WCF, Telecommunications, Strategy, SOA, SDLC, Program Management, Mobile Applications, Distributed Systems, C#, Enterprise Software, .NET, Integration, Object Oriented Design, Visual Studio
Education
Greenville College 1983 — 1986
BS Computer Science, Business, Mathmatics
Central Christian College of Kansas 1981 — 1983
Associate of Arts (AA), General Studies
Russell Parsons's Aspect Software Experience January 2009 - Present
Job Regional Principle Manager at Aspect Software
Industry Computer Software
Experience
Aspect Software January 2009 - Present
AIM Technology September 2001 - December 2008
Holistic Systems 1989 - 1998
Skills
SaaS, Professional Services, Enterprise Software, Cloud Computing, Solution Selling, Vendor Management, Salesforce.com, Microsoft SQL Server, IVR, Agile Methodologies, Business Analysis, Data Warehousing, Product Management, Program Management, Analytics, Call Center, Go-to-market Strategy, Pre-sales, Business Intelligence, Requirements Analysis, Strategy, Management, Sales Enablement, Business Alliances, SharePoint, Selling, Solution Architecture
Education
Colorado State University-Pueblo 1984 — 1987
Aspect Software January 2009 - Present
AIM Technology September 2001 - December 2008
Holistic Systems 1989 - 1998
Skills
SaaS, Professional Services, Enterprise Software, Cloud Computing, Solution Selling, Vendor Management, Salesforce.com, Microsoft SQL Server, IVR, Agile Methodologies, Business Analysis, Data Warehousing, Product Management, Program Management, Analytics, Call Center, Go-to-market Strategy, Pre-sales, Business Intelligence, Requirements Analysis, Strategy, Management, Sales Enablement, Business Alliances, SharePoint, Selling, Solution Architecture
Education
Colorado State University-Pueblo 1984 — 1987
William Lee William Lee's Aspect Software Experience February 2006 - October 2010
Job Director, Capture Management at Engility
Industry Information Technology and Services
Experience
Engility Corporation June 2014 - Present
Leaders in IT Strategy in Washington D.C. Metro Area 2013 - Present
Clique Fund January 2014 - June 2014
Northrop Grumman Corporation October 2010 - October 2013
Aspect Software February 2006 - October 2010
U.S. Army Reserve September 1994 - June 2010
University of Phoenix January 2000 - December 2003
C-bridge April 2000 - May 2002
IBM Global Services February 1999 - April 2001
KPMG Consulting 1997 - 1999
Skills
Program Management, Management, Strategy, Leadership, Process Improvement, Integration, Business Process..., Supply Chain Management, Business Intelligence, Analysis, Military, ERP, Project Management, Cross-functional Team..., DoD, Procurement, Logistics, Professional Services, Project Planning, Six Sigma, Strategic Planning, IT Strategy, Negotiation, Change Management, Business Analysis, Vendor Management, CRM, Consulting, Team Leadership, Operations Management, Proposal Writing, Team Building, SDLC, Leadership Development, Requirements Analysis, Management Consulting, Enterprise Software, Engagement Management, Supply Chain Mangement, Mentoring, Business Strategy, Planning, Organizational..., Risk Management, Business Management, Strategy Development, IT Business Strategy, Business Development, PMP, Information Technology
Education
California State University-Sacramento 1997 — 1999
MBA, with emphasis in Change Management
California State University-Fresno 1989 — 1992
BS, Finance
Engility Corporation June 2014 - Present
Leaders in IT Strategy in Washington D.C. Metro Area 2013 - Present
Clique Fund January 2014 - June 2014
Northrop Grumman Corporation October 2010 - October 2013
Aspect Software February 2006 - October 2010
U.S. Army Reserve September 1994 - June 2010
University of Phoenix January 2000 - December 2003
C-bridge April 2000 - May 2002
IBM Global Services February 1999 - April 2001
KPMG Consulting 1997 - 1999
Skills
Program Management, Management, Strategy, Leadership, Process Improvement, Integration, Business Process..., Supply Chain Management, Business Intelligence, Analysis, Military, ERP, Project Management, Cross-functional Team..., DoD, Procurement, Logistics, Professional Services, Project Planning, Six Sigma, Strategic Planning, IT Strategy, Negotiation, Change Management, Business Analysis, Vendor Management, CRM, Consulting, Team Leadership, Operations Management, Proposal Writing, Team Building, SDLC, Leadership Development, Requirements Analysis, Management Consulting, Enterprise Software, Engagement Management, Supply Chain Mangement, Mentoring, Business Strategy, Planning, Organizational..., Risk Management, Business Management, Strategy Development, IT Business Strategy, Business Development, PMP, Information Technology
Education
California State University-Sacramento 1997 — 1999
MBA, with emphasis in Change Management
California State University-Fresno 1989 — 1992
BS, Finance
Peter Crisano's Aspect Software Experience November 2011 - March 2012
Job Business Analyst/Project Manager at Health Advances
Industry Financial Services
Experience
Health Advances August 2012 - Present
Aspect Software November 2011 - March 2012
Thomson Reuters June 2011 - November 2011
Thomson Reuters 2004 - June 2011
CCBN 2003 - 2004
Textron 2002 - 2003
Skills
HTML, MS Project, SharePoint, Clarity, JIRA, CSS, Microsoft Office, Microsoft Excel, Visio, User Experience, Project Management, Software Development, Cross-functional Team..., MS CRM 2011, Microsoft Dynamics, Product Management, Software Development..., Agile Methodologies, Quality Assurance, Analysis, Business Process, Leadership, Product Development, Software Documentation, Salesforce.com, Market Research, CRM
Education
Boston University 2000 — 2002
Master of Science
State University of New York College at Geneseo 1995 — 1999
BA
Microtek Sharepoint Training
Health Advances August 2012 - Present
Aspect Software November 2011 - March 2012
Thomson Reuters June 2011 - November 2011
Thomson Reuters 2004 - June 2011
CCBN 2003 - 2004
Textron 2002 - 2003
Skills
HTML, MS Project, SharePoint, Clarity, JIRA, CSS, Microsoft Office, Microsoft Excel, Visio, User Experience, Project Management, Software Development, Cross-functional Team..., MS CRM 2011, Microsoft Dynamics, Product Management, Software Development..., Agile Methodologies, Quality Assurance, Analysis, Business Process, Leadership, Product Development, Software Documentation, Salesforce.com, Market Research, CRM
Education
Boston University 2000 — 2002
Master of Science
State University of New York College at Geneseo 1995 — 1999
BA
Microtek Sharepoint Training
Cormac Doyle, CISSP Cormac Doyle, CISSP's Aspect Software Experience April 2013 - April 2014
Job Senior Cyber Security Engineer at Fidelity Investments
Industry Computer & Network Security
Experience
Fidelity Investments August 2015 - Present
MCMCSE Certification Forums October 2006 - Present
Fidelity Investments August 2014 - January 2015
Aspect Software April 2013 - April 2014
DataSolutions April 2012 - October 2012
RTE Performing Groups September 2007 - August 2012
Symantec November 2007 - April 2012
Mjolnir LLC (Iron Crown Enterprises) March 2006 - January 2010
Symantec November 2006 - November 2007
Symantec October 2005 - November 2006
Skills
Network Security, Active Directory, Windows Server 2003, CISSP, Windows Server 2008, A+ Certified, Security+, Security, Windows, Linux, Java, Antivirus, Troubleshooting, System Administration, TCP/IP, Servers, Operating Systems, VPN, Virtualization, VMware, Firewalls, Windows Server, Citrix, Computer Security, Symantec Endpoint..., ITIL, Enterprise Software, Microsoft Certified..., Data Center, Networking, Checkpoint, Information Security, Disaster Recovery, Windows 7, Network Administration, Microsoft Exchange, Cisco Technologies, Cloud Computing, Windows XP, Technical Support, Information Security..., VoIP, VMware ESX, DNS, Infrastructure, CompTIA Security+
Education
University of Glamorgan 2008 — 2011
Post Graduate Diploma
Dublin City University 1998 — 2001
Diploma
University College Dublin 1993 — 1998
BSc
Fidelity Investments August 2015 - Present
MCMCSE Certification Forums October 2006 - Present
Fidelity Investments August 2014 - January 2015
Aspect Software April 2013 - April 2014
DataSolutions April 2012 - October 2012
RTE Performing Groups September 2007 - August 2012
Symantec November 2007 - April 2012
Mjolnir LLC (Iron Crown Enterprises) March 2006 - January 2010
Symantec November 2006 - November 2007
Symantec October 2005 - November 2006
Skills
Network Security, Active Directory, Windows Server 2003, CISSP, Windows Server 2008, A+ Certified, Security+, Security, Windows, Linux, Java, Antivirus, Troubleshooting, System Administration, TCP/IP, Servers, Operating Systems, VPN, Virtualization, VMware, Firewalls, Windows Server, Citrix, Computer Security, Symantec Endpoint..., ITIL, Enterprise Software, Microsoft Certified..., Data Center, Networking, Checkpoint, Information Security, Disaster Recovery, Windows 7, Network Administration, Microsoft Exchange, Cisco Technologies, Cloud Computing, Windows XP, Technical Support, Information Security..., VoIP, VMware ESX, DNS, Infrastructure, CompTIA Security+
Education
University of Glamorgan 2008 — 2011
Post Graduate Diploma
Dublin City University 1998 — 2001
Diploma
University College Dublin 1993 — 1998
BSc
Charles Gudaitis Charles Gudaitis's Aspect Software Experience 1995 - 2001
Job Regional VP Sales at ASG Software Solutions
Industry Information Technology and Services
Experience
ASG Software Solutions 2014 - Present
Black Box Network Services 2011 - 2013
Convergys 2009 - 2011
Oracle 2006 - 2008
Hewlett-Packard 2005 - 2006
CREVCO INC 2001 - 2005
Aspect Software 1995 - 2001
Skills
Call Center, Unified Communications, Professional Services, Workforce Management, BPO, CRM, Customer Experience, Sales Process, Call Centers, Business Process, Solution Selling, Entrepreneurship, Sales Management, Telephony, Enterprise Software, SaaS, Strategy, Selling, Leadership, Pre-sales, Account Management, Strategic Partnerships, Telecommunications, Start-ups, Business Intelligence, Sales Operations, Outsourcing, Contact Centers, Sales, Cloud Computing, Business Development, Managed Services, Product Management, Wireless, Lead Generation, Software Industry, Salesforce.com, VoIP, Mobile Devices, Direct Sales, Partner Management, Avaya, CTI, IVR, Vendor Management, Business Alliances, Go-to-market Strategy, Data Center, Channel Partners, Complex Sales
Education
Brock University
Economics
Douglas College
Business Administration
ASG Software Solutions 2014 - Present
Black Box Network Services 2011 - 2013
Convergys 2009 - 2011
Oracle 2006 - 2008
Hewlett-Packard 2005 - 2006
CREVCO INC 2001 - 2005
Aspect Software 1995 - 2001
Skills
Call Center, Unified Communications, Professional Services, Workforce Management, BPO, CRM, Customer Experience, Sales Process, Call Centers, Business Process, Solution Selling, Entrepreneurship, Sales Management, Telephony, Enterprise Software, SaaS, Strategy, Selling, Leadership, Pre-sales, Account Management, Strategic Partnerships, Telecommunications, Start-ups, Business Intelligence, Sales Operations, Outsourcing, Contact Centers, Sales, Cloud Computing, Business Development, Managed Services, Product Management, Wireless, Lead Generation, Software Industry, Salesforce.com, VoIP, Mobile Devices, Direct Sales, Partner Management, Avaya, CTI, IVR, Vendor Management, Business Alliances, Go-to-market Strategy, Data Center, Channel Partners, Complex Sales
Education
Brock University
Economics
Douglas College
Business Administration
Adam Steger, CPA Adam Steger, CPA's Aspect Software Experience July 2010 - September 2010
Job Tax Services
Industry Accounting
Experience
Ernst & Young July 2011 - Present
Aspect Software July 2010 - September 2010
Xtreme Tennis June 2009 - August 2009
Camp Nashoba Day June 2008 - August 2008
Acton Medical Associates June 2007 - August 2007
Acton Medical Associates June 2006 - August 2006
Skills
Financial Accounting, Auditing, Investments, Finance, Management Accounting, Managerial Finance, Accounting
Education
University of Richmond - Robins School of Business 2007 — 2011
BSBA, Accounting
University of Richmond - Robins School of Business 2007 — 2011
Bachelor of Science, Business Administration; Business; Accounting; Finance concentration
Charles University in Prague 2010 — 2010
Finance
Ernst & Young July 2011 - Present
Aspect Software July 2010 - September 2010
Xtreme Tennis June 2009 - August 2009
Camp Nashoba Day June 2008 - August 2008
Acton Medical Associates June 2007 - August 2007
Acton Medical Associates June 2006 - August 2006
Skills
Financial Accounting, Auditing, Investments, Finance, Management Accounting, Managerial Finance, Accounting
Education
University of Richmond - Robins School of Business 2007 — 2011
BSBA, Accounting
University of Richmond - Robins School of Business 2007 — 2011
Bachelor of Science, Business Administration; Business; Accounting; Finance concentration
Charles University in Prague 2010 — 2010
Finance
Dan Podlogar's Aspect Software Experience January 2002 - Present
Job Aspect Software Consulting Software Engineer
Industry Computer Software
Experience
Aspect Software January 2002 - Present
Concerto Software June 2001 - January 2002
Sensormatic January 2001 - July 2001
United States Air Force March 1991 - June 2000
Skills
C#, Microsoft SQL Server, C++, .NET, Perl, Python, Powershell, Linux, SIP, Enterprise Software, System Architecture, Windows, Testing, Troubleshooting, Databases, Program Management, Agile Methodologies, Software Documentation, TCP/IP, Servers, Technical Support, Operating Systems, ClearCase, System Deployment, Solaris, Hardware, Telecommunications, Unix, Software Engineering, MySQL, SQL, SaaS, Sybase, IP, XML, Pre-sales, Cisco Technologies, Distributed Systems, Network Security, IIS, Professional Services, Software Project..., Solution Architecture, Unix Shell Scripting
Education
Kaplan University 2009 — 2010
BS Informations Systems Technology, Programming
Community College of the Air Force 1995 — 1998
Associates in Applied Science, Avionics Technology and Information Systems Technology
Aspect Software January 2002 - Present
Concerto Software June 2001 - January 2002
Sensormatic January 2001 - July 2001
United States Air Force March 1991 - June 2000
Skills
C#, Microsoft SQL Server, C++, .NET, Perl, Python, Powershell, Linux, SIP, Enterprise Software, System Architecture, Windows, Testing, Troubleshooting, Databases, Program Management, Agile Methodologies, Software Documentation, TCP/IP, Servers, Technical Support, Operating Systems, ClearCase, System Deployment, Solaris, Hardware, Telecommunications, Unix, Software Engineering, MySQL, SQL, SaaS, Sybase, IP, XML, Pre-sales, Cisco Technologies, Distributed Systems, Network Security, IIS, Professional Services, Software Project..., Solution Architecture, Unix Shell Scripting
Education
Kaplan University 2009 — 2010
BS Informations Systems Technology, Programming
Community College of the Air Force 1995 — 1998
Associates in Applied Science, Avionics Technology and Information Systems Technology
Manish Chandak Manish Chandak's Aspect Software Experience January 2010 - July 2015
Job Chief Technology Officer
Industry Information Technology and Services
Experience
Ungerboeck Software International July 2015 - Present
Aspect Software January 2010 - July 2015
Quilogy, Inc (now part of Aspect Software) November 2005 - January 2010
Quilogy June 2003 - October 2006
Skills
Leadership, Management, Product Innovation, P&L Management, Cloud Computing, Professional Services, Business Development, Enterprise Software, CRM, SaaS, Solution Architecture, Business Intelligence, Enterprise Architecture, Integration, Software Project..., Software Development, Program Management, Solution Selling, Vendor Management, Product Management, Agile Methodologies, SharePoint, Microsoft Technologies, Software Engineering, Business Analysis, Consulting, PMP, Data Center, IT Strategy, Analytics, Offshore Software...
Education
Washington University in St. Louis - Olin Business School 2002 — 2004
MBA, Finance
Washington University 2000 — 2003
MBA, Finance
University of Missouri-Columbia 1993 — 1995
MS, Electrical Engineering
college of engineering pune 1988 — 1992
BS, Electrical Engineering
Ungerboeck Software International July 2015 - Present
Aspect Software January 2010 - July 2015
Quilogy, Inc (now part of Aspect Software) November 2005 - January 2010
Quilogy June 2003 - October 2006
Skills
Leadership, Management, Product Innovation, P&L Management, Cloud Computing, Professional Services, Business Development, Enterprise Software, CRM, SaaS, Solution Architecture, Business Intelligence, Enterprise Architecture, Integration, Software Project..., Software Development, Program Management, Solution Selling, Vendor Management, Product Management, Agile Methodologies, SharePoint, Microsoft Technologies, Software Engineering, Business Analysis, Consulting, PMP, Data Center, IT Strategy, Analytics, Offshore Software...
Education
Washington University in St. Louis - Olin Business School 2002 — 2004
MBA, Finance
Washington University 2000 — 2003
MBA, Finance
University of Missouri-Columbia 1993 — 1995
MS, Electrical Engineering
college of engineering pune 1988 — 1992
BS, Electrical Engineering
Gary Hill Gary Hill's Aspect Software Experience March 2005 - October 2008
Job Senior Manager, Global Channel Marketing and Programs at Coriant
Industry Computer Software
Experience
Coriant, Inc. July 2012 - Present
Polycom March 2011 - May 2012
Tellabs (Aquired by Coriant) May 2009 - March 2011
Aspect Software March 2005 - October 2008
Concerto Software (Aquired by Aspect Software) January 2004 - March 2005
Rockwell FirstPoint (Aquired by Concerto Software) November 2002 - November 2004
Skills
Strategy, Cross-functional Team..., CRM, Go-to-market Strategy, Telecommunications, Program Management, Salesforce.com, Management, Professional Services, Integration, Business Alliances, Leadership, Solution Selling, Channel, Strategic Partnerships, Strategic Planning, Channel Partners, Software Implementation, Unified Communications, Multi-channel Marketing, Partner Management, Negotiation, B2B, Channel Strategy, Wireless, PMP
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1994 — 1996
Masters, Business Finance
Illinois State University 1984 — 1986
Bachelors, Business Finance
Coriant, Inc. July 2012 - Present
Polycom March 2011 - May 2012
Tellabs (Aquired by Coriant) May 2009 - March 2011
Aspect Software March 2005 - October 2008
Concerto Software (Aquired by Aspect Software) January 2004 - March 2005
Rockwell FirstPoint (Aquired by Concerto Software) November 2002 - November 2004
Skills
Strategy, Cross-functional Team..., CRM, Go-to-market Strategy, Telecommunications, Program Management, Salesforce.com, Management, Professional Services, Integration, Business Alliances, Leadership, Solution Selling, Channel, Strategic Partnerships, Strategic Planning, Channel Partners, Software Implementation, Unified Communications, Multi-channel Marketing, Partner Management, Negotiation, B2B, Channel Strategy, Wireless, PMP
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1994 — 1996
Masters, Business Finance
Illinois State University 1984 — 1986
Bachelors, Business Finance
Glen Okita's Aspect Software Experience 1995 - 2002
Job Sr. Director, Engineering at EcoFactor
Industry Computer Software
Experience
EcoFactor 2015 - Present
Junyo 2013 - 2014
ShoreTel 2009 - 2013
ShoreTel 2002 - 2009
HumanConnect 2002 - 2002
Aspect Software 1995 - 2002
Cadence Design Systems 1986 - 1991
Mentor Graphics 1985 - 1986
Hewlett-Packard 1979 - 1985
Skills
VoIP, Unified Communications, Agile Methodologies, Java, Linux, Telecommunications, Mobile Devices, Cloud Computing, Enterprise Software, Distributed Systems, Product Management, Software Patents, Mentoring, Wireless, Architecture, Software Development, Web Services, SaaS, Web 2.0, Program Management, System Architecture, Relational Databases, C++, User Experience, User Interface Design, Ruby on Rails, C/C++, SQL, Open Source, Software Licensing, Contact Centers, CRM, HTML5, JavaScriptMVC, jQuery, C#, XML, SOAP, OAuth, LDAP, Security, Virtualization, High Availability, ADA compliance, Localization, Industrial/Mechanical..., Professional Services, Architectures, Solution Selling
Education
California Institute of Technology 1976 — 1979
Engineering and Applied Science
EcoFactor 2015 - Present
Junyo 2013 - 2014
ShoreTel 2009 - 2013
ShoreTel 2002 - 2009
HumanConnect 2002 - 2002
Aspect Software 1995 - 2002
Cadence Design Systems 1986 - 1991
Mentor Graphics 1985 - 1986
Hewlett-Packard 1979 - 1985
Skills
VoIP, Unified Communications, Agile Methodologies, Java, Linux, Telecommunications, Mobile Devices, Cloud Computing, Enterprise Software, Distributed Systems, Product Management, Software Patents, Mentoring, Wireless, Architecture, Software Development, Web Services, SaaS, Web 2.0, Program Management, System Architecture, Relational Databases, C++, User Experience, User Interface Design, Ruby on Rails, C/C++, SQL, Open Source, Software Licensing, Contact Centers, CRM, HTML5, JavaScriptMVC, jQuery, C#, XML, SOAP, OAuth, LDAP, Security, Virtualization, High Availability, ADA compliance, Localization, Industrial/Mechanical..., Professional Services, Architectures, Solution Selling
Education
California Institute of Technology 1976 — 1979
Engineering and Applied Science
Dipesh Valia's Aspect Software Experience 2007 - 2014
Job Lead Engineer, Product Solutions at Walmart eCommerce
Industry Computer Software
Experience
Walmart eCommerce 2014 - Present
Aspect Software 2007 - 2014
Aspect Software 2006 - 2007
Aspect Communications 2000 - 2005
BindView Development January 2000 - May 2000
Skills
CTI, Enterprise Software, Agile Methodologies, IVR, Software Development, VoIP, System Architecture, Software Engineering, SIP, Telecommunications, Integration, Distributed Systems, Product Management, Software Project..., Cloud Computing
Education
Carnegie Mellon University - Tepper School of Business 2006 — 2009
Master of Business Administration (M.B.A.)
University of Houston 1997 — 1999
M.S, Computer Science
Dr B.A.T.U
B.Tech, Chemical
Walmart eCommerce 2014 - Present
Aspect Software 2007 - 2014
Aspect Software 2006 - 2007
Aspect Communications 2000 - 2005
BindView Development January 2000 - May 2000
Skills
CTI, Enterprise Software, Agile Methodologies, IVR, Software Development, VoIP, System Architecture, Software Engineering, SIP, Telecommunications, Integration, Distributed Systems, Product Management, Software Project..., Cloud Computing
Education
Carnegie Mellon University - Tepper School of Business 2006 — 2009
Master of Business Administration (M.B.A.)
University of Houston 1997 — 1999
M.S, Computer Science
Dr B.A.T.U
B.Tech, Chemical
Jeff Garber's Aspect Software Experience July 2010 - November 2012
Job Software solution Architecture, Development and Management
Industry Computer Software
Experience
Xprompt Design May 2015 - Present
Nuance Communications November 2012 - May 2015
Aspect Software July 2010 - November 2012
Medtronic May 2009 - July 2010
SICK AG 2006 - 2009
Empirix July 2001 - August 2006
ECTel 1998 - 2001
Telrad Networks September 1995 - September 1998
Skills
C#, Testing, Software Quality..., Project Management, Requirement..., Embedded Systems, C++, Software Development, Software Design, Object Oriented Design, Agile Methodologies, Java, Multithreading, Linux, System Architecture, Software Engineering, C, MFC, Unix, XML, Distributed Systems, Scrum, Enterprise Software, .NET, SDLC, Architecture, Management, Integration, Cloud Computing
Education
Brandeis University 2002 — 2006
Masters, IT Management
IBM Professional Studies 1994 — 1995
Certificate, Embedded Software Engineering Tech Update
State University of Transport 1984 — 1991
MSEE, Electrical Engineering
Xprompt Design May 2015 - Present
Nuance Communications November 2012 - May 2015
Aspect Software July 2010 - November 2012
Medtronic May 2009 - July 2010
SICK AG 2006 - 2009
Empirix July 2001 - August 2006
ECTel 1998 - 2001
Telrad Networks September 1995 - September 1998
Skills
C#, Testing, Software Quality..., Project Management, Requirement..., Embedded Systems, C++, Software Development, Software Design, Object Oriented Design, Agile Methodologies, Java, Multithreading, Linux, System Architecture, Software Engineering, C, MFC, Unix, XML, Distributed Systems, Scrum, Enterprise Software, .NET, SDLC, Architecture, Management, Integration, Cloud Computing
Education
Brandeis University 2002 — 2006
Masters, IT Management
IBM Professional Studies 1994 — 1995
Certificate, Embedded Software Engineering Tech Update
State University of Transport 1984 — 1991
MSEE, Electrical Engineering
Keith Colfer's Aspect Software Experience March 2007 - October 2008
Job Senior Order Management Analyst
Industry Computer Hardware
Experience
iPass March 2011 - Present
Privately Owned Business October 2006 - Present
iPass 2011 - 2015
FRS Healthy Energy November 2010 - February 2011
Coherent November 2008 - February 2009
Aspect Software March 2007 - October 2008
Intervoice January 2006 - September 2006
Edify January 2004 - December 2005
Edify January 2002 - December 2003
Edify January 2000 - December 2001
Education
Heald College 2010 — 2012
AA, Business Management & Accounting
Private Instructor 2002 — 2008
Spanish Language & Mexican Culture
Institute of Computer Technology 2001 — 2001
Office 2000: Word, Excel, Access
De Anza College 1990 — 1993
General Education, English, Cultural Studies
iPass March 2011 - Present
Privately Owned Business October 2006 - Present
iPass 2011 - 2015
FRS Healthy Energy November 2010 - February 2011
Coherent November 2008 - February 2009
Aspect Software March 2007 - October 2008
Intervoice January 2006 - September 2006
Edify January 2004 - December 2005
Edify January 2002 - December 2003
Edify January 2000 - December 2001
Education
Heald College 2010 — 2012
AA, Business Management & Accounting
Private Instructor 2002 — 2008
Spanish Language & Mexican Culture
Institute of Computer Technology 2001 — 2001
Office 2000: Word, Excel, Access
De Anza College 1990 — 1993
General Education, English, Cultural Studies
Ben Thiel's Aspect Software Experience September 1999 - April 2012
Job Keeping busy.
Industry Information Technology and Services
Experience
Felina Technical Solutions May 2015 - Present
Wisconsin Department of Natural Resources (DNR) August 2014 - April 2015
EyeSyt LLC April 2012 - November 2014
True Process September 2013 - March 2014
Aspect Software September 1999 - April 2012
Aspect Software September 1999 - April 2012
Ticketmaster June 1994 - September 1998
Skills
Java, Mobile Telephony, Unified IP, Objective-C, Object Oriented Design, Telecommunications, Telecommunications..., Project Management, IT Management, IT Operations, VoIP, iOS development, Android Development, T1, Cabling, ISDN, Contact Centers, Call Logging, Vendor Management, ACD, Technical Support, CTI, Switches, IVR, Unified Communications, Call Centers, Customer Service, System Deployment, IP, Avaya, Workforce Management, Managed Services, Professional Services, TCP/IP, Pre-sales, Cisco Technologies, Enterprise Software, Hardware, Integration, Sales Engineering, WAN, SIP, Data Center, Troubleshooting, Unified Messaging, VPN, Service Delivery, Operating Systems, Wireless Networking, Ethernet
Education
Brown College 1994 — 1998
Associate's degree, Communications Technology/Technician
Felina Technical Solutions May 2015 - Present
Wisconsin Department of Natural Resources (DNR) August 2014 - April 2015
EyeSyt LLC April 2012 - November 2014
True Process September 2013 - March 2014
Aspect Software September 1999 - April 2012
Aspect Software September 1999 - April 2012
Ticketmaster June 1994 - September 1998
Skills
Java, Mobile Telephony, Unified IP, Objective-C, Object Oriented Design, Telecommunications, Telecommunications..., Project Management, IT Management, IT Operations, VoIP, iOS development, Android Development, T1, Cabling, ISDN, Contact Centers, Call Logging, Vendor Management, ACD, Technical Support, CTI, Switches, IVR, Unified Communications, Call Centers, Customer Service, System Deployment, IP, Avaya, Workforce Management, Managed Services, Professional Services, TCP/IP, Pre-sales, Cisco Technologies, Enterprise Software, Hardware, Integration, Sales Engineering, WAN, SIP, Data Center, Troubleshooting, Unified Messaging, VPN, Service Delivery, Operating Systems, Wireless Networking, Ethernet
Education
Brown College 1994 — 1998
Associate's degree, Communications Technology/Technician
Peter Deveaux's Aspect Software Experience April 2013 - Present
Job Director, Global Innovations & Workforce Optimization at Aspect Software
Industry Computer Software
Experience
Aspect Software April 2013 - Present
Aspect Software May 2011 - April 2013
Aspect Software April 2008 - May 2011
The Primas Group July 2000 - April 2008
Softel Communications 1995 - 2000
Skills
Contact Centers, CTI, Unified Communications, IVR, Professional Services, Telephony, Pre-sales, Call Center, Solution Selling, VoIP, Call Centers, Unified Messaging, Solution Architecture, Integration, Sales Engineering, Speech Recognition, Software Development, Telecommunications, Channel Partners, CRM, Service Delivery, SIP, Customer Experience, IP, Product Management, Team Leadership, Outsourcing, Partner Management, Software Industry, Sales Enablement, IP PBX
Education
Concordia University 1986 — 1991
Bachelor Computer Science, Information Systems
Aspect Software April 2013 - Present
Aspect Software May 2011 - April 2013
Aspect Software April 2008 - May 2011
The Primas Group July 2000 - April 2008
Softel Communications 1995 - 2000
Skills
Contact Centers, CTI, Unified Communications, IVR, Professional Services, Telephony, Pre-sales, Call Center, Solution Selling, VoIP, Call Centers, Unified Messaging, Solution Architecture, Integration, Sales Engineering, Speech Recognition, Software Development, Telecommunications, Channel Partners, CRM, Service Delivery, SIP, Customer Experience, IP, Product Management, Team Leadership, Outsourcing, Partner Management, Software Industry, Sales Enablement, IP PBX
Education
Concordia University 1986 — 1991
Bachelor Computer Science, Information Systems
Cami Herholz's Aspect Software Experience 2005 - November 2009
Job Project Manager at Verint Systems
Industry Computer Software
Experience
Verint Systems November 2009 - Present
Aspect Software 2005 - November 2009
Concerto Software 2004 - 2005
Melita International 1999 - 2003
Dun & Bradstreet June 1988 - July 1999
Dun & Bradstreet Software 1996 - 1998
Dun & Bradstreet Software 1991 - 1996
Dun & Bradstreet Software 1988 - 1990
Skills
IVR, Telephony, CTI, ACD, Call Center, Unified Communications, Contact Centers
Education
Drake University 1992 — 1994
MBA, Emphasis Accounting
University of Northern Iowa 1984 — 1988
BA, Business Management, Psychology
Verint Systems November 2009 - Present
Aspect Software 2005 - November 2009
Concerto Software 2004 - 2005
Melita International 1999 - 2003
Dun & Bradstreet June 1988 - July 1999
Dun & Bradstreet Software 1996 - 1998
Dun & Bradstreet Software 1991 - 1996
Dun & Bradstreet Software 1988 - 1990
Skills
IVR, Telephony, CTI, ACD, Call Center, Unified Communications, Contact Centers
Education
Drake University 1992 — 1994
MBA, Emphasis Accounting
University of Northern Iowa 1984 — 1988
BA, Business Management, Psychology
Lance Goodling's Aspect Software Experience May 1999 - Present
Job Solutions Consultant at Aspect Software
Industry Computer Software
Experience
Aspect Software May 1999 - Present
Telcom Technologies June 1992 - December 1996
United States Marine Corps January 1987 - December 1991
Skills
Unified Communications, VoIP, Call Center, IVR, CTI, Call Centers, Solution Selling, Telecommunications, ACD, IP, Vendor Management, Telephony, Professional Services, Pre-sales, SIP, TCP/IP, Call Logging, Contact Centers, Sales Engineering, SaaS, Managed Services, Unified Messaging, Enterprise Software, Call Routing, Genesys, Workforce Management, Cloud Computing, Lync, Solution Architecture, Software Industry, Integration, System Deployment
Education
California State Polytechnic University-Pomona 1993 — 1999
Bachelor of Science (B.S.), Business Administration/Computer Information Systems
Aspect Software May 1999 - Present
Telcom Technologies June 1992 - December 1996
United States Marine Corps January 1987 - December 1991
Skills
Unified Communications, VoIP, Call Center, IVR, CTI, Call Centers, Solution Selling, Telecommunications, ACD, IP, Vendor Management, Telephony, Professional Services, Pre-sales, SIP, TCP/IP, Call Logging, Contact Centers, Sales Engineering, SaaS, Managed Services, Unified Messaging, Enterprise Software, Call Routing, Genesys, Workforce Management, Cloud Computing, Lync, Solution Architecture, Software Industry, Integration, System Deployment
Education
California State Polytechnic University-Pomona 1993 — 1999
Bachelor of Science (B.S.), Business Administration/Computer Information Systems
Mukesh Prabhakar's Aspect Software Experience 1997 - 2001
Job Sr. Technical Director at AT&T
Industry Information Technology and Services
Anthony Bombardieri's Aspect Software Experience May 2012 - July 2015
Job Senior Quality Engineer at Black Duck Software
Industry Computer Software
Experience
Black Duck Software July 2015 - Present
Aspect Software May 2012 - July 2015
RSA The Security Division of EMC April 2006 - June 2012
RSA, The Security Division of EMC April 2006 - July 2010
Iron Mountain October 2004 - April 2006
Tellabs Inc. December 2000 - June 2002
Skills
Blackberry, QTP, Android, Unix, iPhone, J2SE, C#, JavaScript, jQuery, ISTQB, Hyper-V, Certified Scrum Master..., Blackberry Enterprise..., Apple, Mobile Applications, SQL, Network Security, Scrum
Education
Brandeis University 2009 — 2014
Master's Degree, Software Engineer, GPA: 3.901 of 4.000
University of Massachusetts Boston
BS, Computer Science
Xaverian Brothers High School 1986 — 1990
Black Duck Software July 2015 - Present
Aspect Software May 2012 - July 2015
RSA The Security Division of EMC April 2006 - June 2012
RSA, The Security Division of EMC April 2006 - July 2010
Iron Mountain October 2004 - April 2006
Tellabs Inc. December 2000 - June 2002
Skills
Blackberry, QTP, Android, Unix, iPhone, J2SE, C#, JavaScript, jQuery, ISTQB, Hyper-V, Certified Scrum Master..., Blackberry Enterprise..., Apple, Mobile Applications, SQL, Network Security, Scrum
Education
Brandeis University 2009 — 2014
Master's Degree, Software Engineer, GPA: 3.901 of 4.000
University of Massachusetts Boston
BS, Computer Science
Xaverian Brothers High School 1986 — 1990
Bryan Vargas's Aspect Software Experience April 2014 - Present
Job Windows Analyst at Aspect Software
Industry Information Technology and Services
Experience
Aspect Software April 2014 - Present
Flowserve January 2012 - April 2014
Lawrence Pumps, Inc. April 2010 - January 2012
Healthcaresource HR June 2007 - February 2009
Champlain College October 2006 - May 2007
Geophysical Survey Systems 2000 - 2006
Skills
Windows Server, Active Directory, VMware, Microsoft Exchange, Servers, Troubleshooting, Remote User Support, Networking, Windows, Data Center, Software Documentation, Technical Support, Backup Exec, XP, Windows 7, Process Improvement, VMware Infrastructure, Windows XP, Hardware, Help Desk Support, IIS, Network Administration, VMware ESX, Virtualization, Hyper-V
Education
Champlain College 2004 — 2007
Bachelor's of Science, Computer Networking
Aspect Software April 2014 - Present
Flowserve January 2012 - April 2014
Lawrence Pumps, Inc. April 2010 - January 2012
Healthcaresource HR June 2007 - February 2009
Champlain College October 2006 - May 2007
Geophysical Survey Systems 2000 - 2006
Skills
Windows Server, Active Directory, VMware, Microsoft Exchange, Servers, Troubleshooting, Remote User Support, Networking, Windows, Data Center, Software Documentation, Technical Support, Backup Exec, XP, Windows 7, Process Improvement, VMware Infrastructure, Windows XP, Hardware, Help Desk Support, IIS, Network Administration, VMware ESX, Virtualization, Hyper-V
Education
Champlain College 2004 — 2007
Bachelor's of Science, Computer Networking
Robert Ostaszewski's Aspect Software Experience
Job Software Engineer at Aspect Software
Industry Telecommunications
Experience
Aspect Software
Skills
VoIP, SIP, Telephony, CTI, Telecommunications, IVR, Unified Communications, ClearCase, ACD, Contact Centers
Education
DePaul University
Aspect Software
Skills
VoIP, SIP, Telephony, CTI, Telecommunications, IVR, Unified Communications, ClearCase, ACD, Contact Centers
Education
DePaul University
Bruce Brand's Aspect Software Experience
Job Senior Tech Support at ASPECT Software
Industry Telecommunications
Experience
ASPECT Software
Skills
CTI, VoIP, VMware, Call Centers, Team Leadership, Technical Support, Avaya, Disaster Recovery, IVR, IP, Professional Services, Cloud Computing, System Deployment, Unified Communications, Telephony, SaaS, Vendor Management, Telecommunications, Linux, Data Center, Servers, ACD, TCP/IP, Pre-sales, Cisco Technologies, SIP, Enterprise Software, Contact Centers, Unix, Integration, Visio, Troubleshooting
Education
California Polytechnic State University-San Luis Obispo 1987 — 1993
ASPECT Software
Skills
CTI, VoIP, VMware, Call Centers, Team Leadership, Technical Support, Avaya, Disaster Recovery, IVR, IP, Professional Services, Cloud Computing, System Deployment, Unified Communications, Telephony, SaaS, Vendor Management, Telecommunications, Linux, Data Center, Servers, ACD, TCP/IP, Pre-sales, Cisco Technologies, SIP, Enterprise Software, Contact Centers, Unix, Integration, Visio, Troubleshooting
Education
California Polytechnic State University-San Luis Obispo 1987 — 1993
Matt Tabor's Aspect Software Experience 2007 - Present
Job Technical Support at Aspect Communications
Industry Computer Software
Experience
Aspect Software 2007 - Present
Best Buy November 2004 - November 2006
Skills
Workforce Management, Troubleshooting, Contact Centers, Call Centers, Enterprise Software, Unified Communications, ACD, IVR, CTI, Telephony, Avaya, Call Logging, Call Routing, Professional Services, VoIP
Education
Columbia State Community College 2002 — 2003
Middle Tennessee State University 2000 — 2002
Aspect Software 2007 - Present
Best Buy November 2004 - November 2006
Skills
Workforce Management, Troubleshooting, Contact Centers, Call Centers, Enterprise Software, Unified Communications, ACD, IVR, CTI, Telephony, Avaya, Call Logging, Call Routing, Professional Services, VoIP
Education
Columbia State Community College 2002 — 2003
Middle Tennessee State University 2000 — 2002
Diane Ammundsen's Aspect Software Experience April 2013 - Present
Job Senior Project Manager at Aspect Software
Industry Computer Software
Experience
Aspect Software April 2013 - Present
Aspect Software May 2012 - Present
Kforce Inc. June 2011 - March 2012
Aspect Software November 2009 - January 2011
Aspect Software (fna Concerto) June 2004 - November 2009
Concerto Software February 2001 - June 2004
Cellit February 1997 - January 2001
Skills
Program Management, Project Planning, Cross-functional Team..., Call Center, ACD, Predictive Dialers, Business Analysis, Service Delivery, Start-ups, Contact Centers, New Business Development, Troubleshooting, Telecommunications, Leadership, IVR, CTI, Risk Management, Software Documentation, Project Management, Vendor Management, Workforce Management, Security, Telephony, Solution Selling, PMO, SaaS, Technical Support, Pre-sales, Business Intelligence, Customer Experience, IP, Team Leadership, Business Process, Call Centers, Outsourcing, System Deployment, Professional Services, Managed Services, Visio, Unified Communications, Product Management, Integration, Process Improvement, Cloud Computing, CRM, VoIP, Business Process..., Strategy, Enterprise Software
Education
Emory University 1969 — 1972
BA, Political Science
Colorado State University 1967 — 1968
Bachelor of Arts (B.A.), Political Science
Aspect Software April 2013 - Present
Aspect Software May 2012 - Present
Kforce Inc. June 2011 - March 2012
Aspect Software November 2009 - January 2011
Aspect Software (fna Concerto) June 2004 - November 2009
Concerto Software February 2001 - June 2004
Cellit February 1997 - January 2001
Skills
Program Management, Project Planning, Cross-functional Team..., Call Center, ACD, Predictive Dialers, Business Analysis, Service Delivery, Start-ups, Contact Centers, New Business Development, Troubleshooting, Telecommunications, Leadership, IVR, CTI, Risk Management, Software Documentation, Project Management, Vendor Management, Workforce Management, Security, Telephony, Solution Selling, PMO, SaaS, Technical Support, Pre-sales, Business Intelligence, Customer Experience, IP, Team Leadership, Business Process, Call Centers, Outsourcing, System Deployment, Professional Services, Managed Services, Visio, Unified Communications, Product Management, Integration, Process Improvement, Cloud Computing, CRM, VoIP, Business Process..., Strategy, Enterprise Software
Education
Emory University 1969 — 1972
BA, Political Science
Colorado State University 1967 — 1968
Bachelor of Arts (B.A.), Political Science
Matt Bursakowski's Aspect Software Experience September 2005 - November 2006
Job Manager Software Release Engineering and Automation at Textura Corporation
Industry Computer Software
Experience
Textura Corporation February 2015 - Present
Textura Corporation November 2006 - February 2015
Aspect Software September 2005 - November 2006
Concerto Software February 2005 - September 2005
Rockwell FirstPoint March 2004 - February 2005
Skills
Software Quality..., Agile Methodologies, Software Development, Testing, JIRA, SDLC, JavaScript, Web Services, SQL, Python, HTML, Integration, Requirements Analysis, Test Automation, Shell Scripting, XML, Unix, Java, Visio, Cloud Computing, Test Planning, Ruby, Test Management, Virtualization, Visual Basic, C++, Bash, VBScript, Ruby on Rails, Selenium, JMeter, Rational Functional..., Ant, Maven, Jenkins, JUnit, TestNG, Test Estimation, Functional Testing, Integration Testing, Performance Testing, Load Testing, MS Project, Recruiting, Release Engineering, Web Development, Django, Puppet, Deployment Automation, Management
Education
DePaul University
Bachelor of Science, Computer Science
DePaul University
Master of Science, Business Information Technology
Textura Corporation February 2015 - Present
Textura Corporation November 2006 - February 2015
Aspect Software September 2005 - November 2006
Concerto Software February 2005 - September 2005
Rockwell FirstPoint March 2004 - February 2005
Skills
Software Quality..., Agile Methodologies, Software Development, Testing, JIRA, SDLC, JavaScript, Web Services, SQL, Python, HTML, Integration, Requirements Analysis, Test Automation, Shell Scripting, XML, Unix, Java, Visio, Cloud Computing, Test Planning, Ruby, Test Management, Virtualization, Visual Basic, C++, Bash, VBScript, Ruby on Rails, Selenium, JMeter, Rational Functional..., Ant, Maven, Jenkins, JUnit, TestNG, Test Estimation, Functional Testing, Integration Testing, Performance Testing, Load Testing, MS Project, Recruiting, Release Engineering, Web Development, Django, Puppet, Deployment Automation, Management
Education
DePaul University
Bachelor of Science, Computer Science
DePaul University
Master of Science, Business Information Technology
Christine Wozniak's Aspect Software Experience July 2010 - September 2014
Job Sr Manager, National Workforce Management at Charter Communications
Industry Consumer Services
Experience
Charter Communications September 2014 - Present
Aspect Software July 2010 - September 2014
Charter Communications July 2005 - August 2010
Humana November 2003 - July 2005
Humana April 2000 - November 2003
Skills
Call Center, Forecasting, Workforce Management, Management, Training, Call Centers, Avaya, Outsourcing, Analysis, Six Sigma, Performance Management, Troubleshooting, Process Scheduler, Contact Centers, Human Resources, ACD, Vendor Management, Customer Experience, Call Center Development, Customer Satisfaction, Capacity Planning, IVR, Process Improvement, CRM, Workforce Planning, Avaya Technologies
Education
Broome Community College 1985 — 1989
Charter Communications September 2014 - Present
Aspect Software July 2010 - September 2014
Charter Communications July 2005 - August 2010
Humana November 2003 - July 2005
Humana April 2000 - November 2003
Skills
Call Center, Forecasting, Workforce Management, Management, Training, Call Centers, Avaya, Outsourcing, Analysis, Six Sigma, Performance Management, Troubleshooting, Process Scheduler, Contact Centers, Human Resources, ACD, Vendor Management, Customer Experience, Call Center Development, Customer Satisfaction, Capacity Planning, IVR, Process Improvement, CRM, Workforce Planning, Avaya Technologies
Education
Broome Community College 1985 — 1989
Katie Winzig's Aspect Software Experience April 2013 - May 2014
Job Senior Revenue Accountant at TASER International
Industry Electrical/Electronic Manufacturing
Experience
TASER International June 2014 - Present
Aspect Software April 2013 - May 2014
Medicis September 2007 - December 2012
Schaller Anderson July 2005 - September 2007
Greater Cleveland Partnership January 2003 - March 2005
Skills
Accounting, SAP, General Ledger, Budget, Forecasting, Financial Reporting, Financial Analysis, Account Reconciliation, Fixed Assets
Education
Cleveland State University 2003 — 2004
Master of Business Administration
Kent State University 2001 — 2002
BBA, Accounting
TASER International June 2014 - Present
Aspect Software April 2013 - May 2014
Medicis September 2007 - December 2012
Schaller Anderson July 2005 - September 2007
Greater Cleveland Partnership January 2003 - March 2005
Skills
Accounting, SAP, General Ledger, Budget, Forecasting, Financial Reporting, Financial Analysis, Account Reconciliation, Fixed Assets
Education
Cleveland State University 2003 — 2004
Master of Business Administration
Kent State University 2001 — 2002
BBA, Accounting
Steve Vick, CSM's Aspect Software Experience June 2000 - July 2008
Job Senior Technical Project Manager at kCura
Industry Wireless
Experience
kCura September 2015 - Present
Wistron Mobile Solutions Corporation (formerly BlackBerry) January 2012 - July 2015
Research In Motion June 2010 - January 2012
Research In Motion July 2008 - June 2010
Aspect Software June 2000 - July 2008
Customer Trainer June 1998 - June 2000
ABN AMRO October 1995 - June 1998
Joint Commission October 1993 - October 1995
Joint Commission August 1990 - October 1993
Skills
Requirements Analysis, Requirements Management, Project Management, Strategic Planning, Regulatory Requirements, Cross-functional Team..., Carrier Relationships, Strategic Partnerships, Standards Compliance, Business Planning, Software Engineering, Agile Project Management, Software Project..., Test Cases, Scrum, Software Development, Quality Assurance, Agile Methodologies, Testing, SIP, Test Strategy, Test Planning, Test Automation, VoIP, Telecommunications, Wireless, Unix, Mobile Technology, Mobile Devices, IVR, TCP/IP, Mobile Applications, ACD, Troubleshooting, Performance Testing, Unified Communications, Manual Testing, Software Quality..., Java, Regression Testing, Linux, Android, Microsoft SQL Server, Cisco Networking, System Testing, JavaScript, Test Methodologies, Agile Testing, Cisco Call Manager, Smoke Testing
Education
DePaul University
Bachelor’s Degree, Electronic Commerce Technology
kCura September 2015 - Present
Wistron Mobile Solutions Corporation (formerly BlackBerry) January 2012 - July 2015
Research In Motion June 2010 - January 2012
Research In Motion July 2008 - June 2010
Aspect Software June 2000 - July 2008
Customer Trainer June 1998 - June 2000
ABN AMRO October 1995 - June 1998
Joint Commission October 1993 - October 1995
Joint Commission August 1990 - October 1993
Skills
Requirements Analysis, Requirements Management, Project Management, Strategic Planning, Regulatory Requirements, Cross-functional Team..., Carrier Relationships, Strategic Partnerships, Standards Compliance, Business Planning, Software Engineering, Agile Project Management, Software Project..., Test Cases, Scrum, Software Development, Quality Assurance, Agile Methodologies, Testing, SIP, Test Strategy, Test Planning, Test Automation, VoIP, Telecommunications, Wireless, Unix, Mobile Technology, Mobile Devices, IVR, TCP/IP, Mobile Applications, ACD, Troubleshooting, Performance Testing, Unified Communications, Manual Testing, Software Quality..., Java, Regression Testing, Linux, Android, Microsoft SQL Server, Cisco Networking, System Testing, JavaScript, Test Methodologies, Agile Testing, Cisco Call Manager, Smoke Testing
Education
DePaul University
Bachelor’s Degree, Electronic Commerce Technology
Debbie Asinas's Aspect Software Experience March 2006 - September 2008
Job Director of Tax at Alkermes
Industry Computer Software
Experience
Alkermes July 2014 - Present
NetScout Systems September 2008 - July 2014
Aspect Software March 2006 - September 2008
Genzyme July 2002 - July 2003
Renaissance Worldwide, Inc. 1997 - 2002
Thermo Electron 1996 - 1997
Price Waterhouse 1992 - 1996
Education
College of the Holy Cross 1985 — 1989
MacDuffie
Alkermes July 2014 - Present
NetScout Systems September 2008 - July 2014
Aspect Software March 2006 - September 2008
Genzyme July 2002 - July 2003
Renaissance Worldwide, Inc. 1997 - 2002
Thermo Electron 1996 - 1997
Price Waterhouse 1992 - 1996
Education
College of the Holy Cross 1985 — 1989
MacDuffie
Nelson Mai's Aspect Software Experience 1989 - 2001
Job Telecommunications Professional is looking for new opportunity
Industry Telecommunications
Experience
Robert Half International 2002 - 2008
AT&T WIRELESS 2001 - 2002
SEVANT INTERNATIONAL INC. 2000 - 2001
Aspect Software 1989 - 2001
Aspect Communications 1989 - 2000
ASPECT TELECOMMUNICATIONS CORP 1989 - 2000
System Software August 1983 - February 1989
Skills
Telecommunications, Integration, Troubleshooting, Technical Support, Call Centers, Servers, Management, Software Installation, Wireless, Infrastructure, System Deployment, SaaS, VoIP, Operating Systems, Professional Services, Customer Satisfaction, Testing, Unified Communications, Call Center, Architecture, Toll Free, Call Routing, Avaya, Aspect ACD, Unix, IVR, Customer Service, Telco, Telephony, Information Technology, Mobile Technology, Data Center, Vendor Management, Workforce Management, Workflow, Voice Mail, Cisco Call Manager, I3, CIC, Trunking, Electro-mechanical, Unix Shell Scripting, VxWorks, Windows, T1, PSTN, Equipment Installation
Education
San Jose City College 1985 — 1987
SAN JOSE CITY COLLEGE, San Jose, California, USA – Computer Science Technology
De Anza College 1985 — 1985
DEANZA COLLEGE, Cupertino, California, USA - Mathematics
Alameda Technical College 1982 — 1984
ALAMEDA TECHNICAL COLLEGE, Hayward, California, USA, Electro-Mechanical
Robert Half International 2002 - 2008
AT&T WIRELESS 2001 - 2002
SEVANT INTERNATIONAL INC. 2000 - 2001
Aspect Software 1989 - 2001
Aspect Communications 1989 - 2000
ASPECT TELECOMMUNICATIONS CORP 1989 - 2000
System Software August 1983 - February 1989
Skills
Telecommunications, Integration, Troubleshooting, Technical Support, Call Centers, Servers, Management, Software Installation, Wireless, Infrastructure, System Deployment, SaaS, VoIP, Operating Systems, Professional Services, Customer Satisfaction, Testing, Unified Communications, Call Center, Architecture, Toll Free, Call Routing, Avaya, Aspect ACD, Unix, IVR, Customer Service, Telco, Telephony, Information Technology, Mobile Technology, Data Center, Vendor Management, Workforce Management, Workflow, Voice Mail, Cisco Call Manager, I3, CIC, Trunking, Electro-mechanical, Unix Shell Scripting, VxWorks, Windows, T1, PSTN, Equipment Installation
Education
San Jose City College 1985 — 1987
SAN JOSE CITY COLLEGE, San Jose, California, USA – Computer Science Technology
De Anza College 1985 — 1985
DEANZA COLLEGE, Cupertino, California, USA - Mathematics
Alameda Technical College 1982 — 1984
ALAMEDA TECHNICAL COLLEGE, Hayward, California, USA, Electro-Mechanical
Randy Staradub's Aspect Software Experience May 2001 - September 2005
Job Senior Software Engineer at Skillsoft
Industry Computer Software
Experience
Skillsoft February 2013 - Present
Dell April 2011 - September 2012
EMC July 2008 - March 2010
Brooks Automation 2006 - 2008
Aspect Software May 2001 - September 2005
Omtool May 1999 - March 2001
BAE Systems June 1992 - May 1999
Skills
Software Engineering, Software Development, Linux, Visual Studio, XML, Perl, Object Oriented Design, ClearCase, System Architecture, Software Design, Distributed Systems, Web Services, Unix, Subversion
Education
Boston University
MS, Computer Science
Rensselaer Polytechnic Institute
BS, Electrical Engineering
Nashua High School
Skillsoft February 2013 - Present
Dell April 2011 - September 2012
EMC July 2008 - March 2010
Brooks Automation 2006 - 2008
Aspect Software May 2001 - September 2005
Omtool May 1999 - March 2001
BAE Systems June 1992 - May 1999
Skills
Software Engineering, Software Development, Linux, Visual Studio, XML, Perl, Object Oriented Design, ClearCase, System Architecture, Software Design, Distributed Systems, Web Services, Unix, Subversion
Education
Boston University
MS, Computer Science
Rensselaer Polytechnic Institute
BS, Electrical Engineering
Nashua High School
Prashant Rausaria's Aspect Software Experience July 2011 - April 2013
Job Lead Software Engineer at Centene Corporation
Industry Computer Software
Experience
Centene Corporation May 2013 - Present
Aspect Software July 2011 - April 2013
Aspect Software January 2010 - July 2011
Quilogy November 2007 - January 2010
Quilogy November 2005 - November 2007
Skills
SharePoint, SQL Server, ASP.NET, .NET, C#, VB.NET, UML, Visual Studio, CSS, jQuery, ASP.NET AJAX, Microsoft SQL Server, WCF, T-SQL, Web Services, SQL, Database Design, Microsoft Technologies, Powershell, Object Oriented Design, Web Development, Solution Architecture, Web Applications, Microsoft Office..., Databases, IIS, XML, SOA
Education
Southern Illinois University, Edwardsville 2003 — 2006
Master of Science (M.S.), Computer Science
Delhi University 1998 — 2002
Bachelor of Information Technology
Centene Corporation May 2013 - Present
Aspect Software July 2011 - April 2013
Aspect Software January 2010 - July 2011
Quilogy November 2007 - January 2010
Quilogy November 2005 - November 2007
Skills
SharePoint, SQL Server, ASP.NET, .NET, C#, VB.NET, UML, Visual Studio, CSS, jQuery, ASP.NET AJAX, Microsoft SQL Server, WCF, T-SQL, Web Services, SQL, Database Design, Microsoft Technologies, Powershell, Object Oriented Design, Web Development, Solution Architecture, Web Applications, Microsoft Office..., Databases, IIS, XML, SOA
Education
Southern Illinois University, Edwardsville 2003 — 2006
Master of Science (M.S.), Computer Science
Delhi University 1998 — 2002
Bachelor of Information Technology
Bartlee Anderson's Aspect Software Experience 1998 - 2005
Job Senior Developer at CFS Consulting Group
Industry Computer Software
Experience
CFS Consulting Group July 2015 - Present
CFS Consulting Group April 2015 - Present
Advanced Technology Services November 2011 - March 2015
Robert Half International February 2011 - November 2011
Marketing Innovators International, Inc. October 2010 - December 2010
Mepco Finance Corporation 2009 - December 2010
Aspen Marketing Services September 2008 - January 2009
Applus Technologies March 2006 - July 2008
Aspect Software 1998 - 2005
Rockwell 1989 - 2005
Skills
Kinetic Request/Remedy..., Request, Action, Web Services, Microsoft SQL Server, C#, SDLC, AJAX, C++, Unix, PL/SQL, LINQ, jQuery, Visual Studio, ASP.NET, VBScript, VB.NET, MySQL, Object Oriented Design, WCF, TCP/IP, SharePoint, IIS, SOA, CSS, ASP.NET MVC, OOP, Software Engineering, SOAP, Web Development, Visual Basic, C, Software Design, Database Design, Troubleshooting, TFS, Testing, SSIS, Databases, Linux
Education
Elmhurst College 1990 — 1997
BS, Computer Science
College of DuPage 1985 — 1989
AS, Science
CFS Consulting Group July 2015 - Present
CFS Consulting Group April 2015 - Present
Advanced Technology Services November 2011 - March 2015
Robert Half International February 2011 - November 2011
Marketing Innovators International, Inc. October 2010 - December 2010
Mepco Finance Corporation 2009 - December 2010
Aspen Marketing Services September 2008 - January 2009
Applus Technologies March 2006 - July 2008
Aspect Software 1998 - 2005
Rockwell 1989 - 2005
Skills
Kinetic Request/Remedy..., Request, Action, Web Services, Microsoft SQL Server, C#, SDLC, AJAX, C++, Unix, PL/SQL, LINQ, jQuery, Visual Studio, ASP.NET, VBScript, VB.NET, MySQL, Object Oriented Design, WCF, TCP/IP, SharePoint, IIS, SOA, CSS, ASP.NET MVC, OOP, Software Engineering, SOAP, Web Development, Visual Basic, C, Software Design, Database Design, Troubleshooting, TFS, Testing, SSIS, Databases, Linux
Education
Elmhurst College 1990 — 1997
BS, Computer Science
College of DuPage 1985 — 1989
AS, Science
Raiceon Hawkins's Aspect Software Experience March 2005 - March 2012
Job Network Engineer at NuAxis Innovations
Industry Telecommunications
Experience
NuAxis Innovations June 2013 - Present
Quadriga Art December 2012 - April 2013
Aspect Software March 2005 - March 2012
Pharmanet 2000 - 2003
Skills
Field Service, Troubleshooting, Technical Training, Software Installation, Product Support, TCP/IP, Windows Server, Service Management, Active Directory, Technical Support, Servers, Hardware, Computer Hardware, Call Center, Printers, Telephony, Call Centers, WAN, VPN, Routers, VoIP, Networking, Switches
Education
Cedarville University 1986 — 1990
Bachelor of Arts (B.A.), Computer and Information Systems Security/Information Assurance
International Christian Academy
High School Dipolma
International Christian Academy
NuAxis Innovations June 2013 - Present
Quadriga Art December 2012 - April 2013
Aspect Software March 2005 - March 2012
Pharmanet 2000 - 2003
Skills
Field Service, Troubleshooting, Technical Training, Software Installation, Product Support, TCP/IP, Windows Server, Service Management, Active Directory, Technical Support, Servers, Hardware, Computer Hardware, Call Center, Printers, Telephony, Call Centers, WAN, VPN, Routers, VoIP, Networking, Switches
Education
Cedarville University 1986 — 1990
Bachelor of Arts (B.A.), Computer and Information Systems Security/Information Assurance
International Christian Academy
High School Dipolma
International Christian Academy
Nick Panagiotopoulos's Aspect Software Experience February 1993 - February 2006
Job Aspect Engineer at Express Scripts
Industry Electrical/Electronic Manufacturing
Experience
Express Scripts June 2013 - Present
Bank of America July 2012 - May 2013
Aditi Consulting June 2010 - October 2010
SS8 Networks March 2006 - October 2009
SS8 March 2006 - October 2008
SS8 Networks 2006 - 2008
Aspect Communications February 1993 - March 2006
Aspect Software February 1993 - February 2006
Aspect Communications 1993 - 2006
Intelogic Trace 1985 - 1993
Skills
Telephony, CTI, Call Center, IP, ACD, Telecommunications, Unified Communications, IVR, VoIP, Call Centers, SIP, Enterprise Software, Cloud Computing, Integration, Testing, Technical Support, Cross-functional Team..., Management, Leadership, Training, Project Management, Troubleshooting, Vendor Management, Customer Satisfaction, Wireless, Data Center, TCP/IP, Project Planning
Education
Control Data Institute 1972 — 1973
Diploma, computer technician
City College of San Francisco
General Education
Express Scripts June 2013 - Present
Bank of America July 2012 - May 2013
Aditi Consulting June 2010 - October 2010
SS8 Networks March 2006 - October 2009
SS8 March 2006 - October 2008
SS8 Networks 2006 - 2008
Aspect Communications February 1993 - March 2006
Aspect Software February 1993 - February 2006
Aspect Communications 1993 - 2006
Intelogic Trace 1985 - 1993
Skills
Telephony, CTI, Call Center, IP, ACD, Telecommunications, Unified Communications, IVR, VoIP, Call Centers, SIP, Enterprise Software, Cloud Computing, Integration, Testing, Technical Support, Cross-functional Team..., Management, Leadership, Training, Project Management, Troubleshooting, Vendor Management, Customer Satisfaction, Wireless, Data Center, TCP/IP, Project Planning
Education
Control Data Institute 1972 — 1973
Diploma, computer technician
City College of San Francisco
General Education
Jb Ferry's Aspect Software Experience Manager - AutomationAspectJanuary 2012 - Present
Job Manager Engineering (Automation) at Aspect Software
Industry Computer Software
Experience
Aspect Software Manager - AutomationAspectJanuary 2012 - Present
Skills
SDLC, SIP, C#, Enterprise Software, .NET, Integration, ClearCase, Web Applications, Distributed Systems, Software Development, Visual Studio, Cloud Computing, System Architecture, Agile Methodologies, ASP.NET, Web Services, Software Engineering, Testing, XML, Object Oriented Design, Microsoft SQL Server, Test Automation
Education
Colorado Technical University
BS, Software Engineering
Quinnipiac University
Aspect Software Manager - AutomationAspectJanuary 2012 - Present
Skills
SDLC, SIP, C#, Enterprise Software, .NET, Integration, ClearCase, Web Applications, Distributed Systems, Software Development, Visual Studio, Cloud Computing, System Architecture, Agile Methodologies, ASP.NET, Web Services, Software Engineering, Testing, XML, Object Oriented Design, Microsoft SQL Server, Test Automation
Education
Colorado Technical University
BS, Software Engineering
Quinnipiac University
Jossy Swain's Aspect Software Experience September 2005 - January 2015
Job Technical Success Manager
Industry Telecommunications
Experience
inContact August 2015 - Present
Aspect Software September 2005 - January 2015
Rockwell Automation April 1983 - September 2005
Skills
Call Centers, Call Center, Troubleshooting, ACD, Training, Telephony, Account Management, Team Leadership, Direct Sales, Team Building, Vendor Management, Telecommunications, System Administration, Leadership, Product Management, Solution Selling, VoIP, Customer Service, Management, Strategic Planning, Cloud Computing, Technical Support
Education
Coleman College 1981 — 1982
Associate of Science (A.S.), Computer Electronics
Gettysburg College 1973 — 1977
BA, Psychology
inContact August 2015 - Present
Aspect Software September 2005 - January 2015
Rockwell Automation April 1983 - September 2005
Skills
Call Centers, Call Center, Troubleshooting, ACD, Training, Telephony, Account Management, Team Leadership, Direct Sales, Team Building, Vendor Management, Telecommunications, System Administration, Leadership, Product Management, Solution Selling, VoIP, Customer Service, Management, Strategic Planning, Cloud Computing, Technical Support
Education
Coleman College 1981 — 1982
Associate of Science (A.S.), Computer Electronics
Gettysburg College 1973 — 1977
BA, Psychology
Cynthia Combest's Aspect Software Experience 1995 - 2008
Job Experienced Executive Assistant|Regional Support Administrator|Office Coordinator|Receptionist
Industry Computer Software
Experience
Aspect Software 1995 - 2008
Entech Technology, Inc 1987 - 1995
Shaw and Associates 1982 - 1984
Skills
Call Center, Solution Selling, Unified Communications, Salesforce.com, Enterprise Software, SaaS, Professional Services, Cloud Computing, Sales, Start-ups, VoIP, Account Management, Direct Sales, Channel, Cross-functional Team..., Management, Sales Operations, Telecommunications, CRM, SIP, IVR, Call Centers, Telephony, Pre-sales, ACD, Contact Centers, Business Development, Integration, Vendor Management, Avaya, Networking, Product Management, Data Center, Training, Workforce Management, IP, Customer Experience, Lead Generation, Forecasting, Strategic Partnerships, Selling, Sales Process, Outsourcing, Partner Management, Budgets, Product Marketing, Customer Satisfaction, Executive Management, Wireless, RFP
Education
Bremen High School
Collin County Community College
36 hours of core business classes
The University of Georgia
University of West Georgia
Aspect Software 1995 - 2008
Entech Technology, Inc 1987 - 1995
Shaw and Associates 1982 - 1984
Skills
Call Center, Solution Selling, Unified Communications, Salesforce.com, Enterprise Software, SaaS, Professional Services, Cloud Computing, Sales, Start-ups, VoIP, Account Management, Direct Sales, Channel, Cross-functional Team..., Management, Sales Operations, Telecommunications, CRM, SIP, IVR, Call Centers, Telephony, Pre-sales, ACD, Contact Centers, Business Development, Integration, Vendor Management, Avaya, Networking, Product Management, Data Center, Training, Workforce Management, IP, Customer Experience, Lead Generation, Forecasting, Strategic Partnerships, Selling, Sales Process, Outsourcing, Partner Management, Budgets, Product Marketing, Customer Satisfaction, Executive Management, Wireless, RFP
Education
Bremen High School
Collin County Community College
36 hours of core business classes
The University of Georgia
University of West Georgia
Suzy Sutton's Aspect Software Experience May 2006 - August 2014
Job Application Support Analyst at Kronos
Industry Computer Software
Experience
Kronos May 2015 - Present
Aspect Software May 2006 - August 2014
Fidelity Investments 2004 - 2006
Millipore 2002 - 2003
Aspen Technology 1998 - 2001
Skills
Business Analysis, Enterprise Software, ERP, Integration, Software Documentation, SQL, Software Project..., Visio, SaaS, Oracle Applications, Project Management, Cloud Computing, Vendor Management, Management, Hyperion Enterprise, Oracle E-Business Suite, Budgets, Cross Functional Team...
Education
Boston University
B.S., Business Administration
Framingham State College
B.S., M.Ed, Education
Kronos May 2015 - Present
Aspect Software May 2006 - August 2014
Fidelity Investments 2004 - 2006
Millipore 2002 - 2003
Aspen Technology 1998 - 2001
Skills
Business Analysis, Enterprise Software, ERP, Integration, Software Documentation, SQL, Software Project..., Visio, SaaS, Oracle Applications, Project Management, Cloud Computing, Vendor Management, Management, Hyperion Enterprise, Oracle E-Business Suite, Budgets, Cross Functional Team...
Education
Boston University
B.S., Business Administration
Framingham State College
B.S., M.Ed, Education
Daniel Cariglia's Aspect Software Experience June 2000 - May 2013
Job Engineer at ViaSat
Industry Information Technology and Services
Experience
ViaSat January 2014 - Present
Aspect Software June 2000 - May 2013
Skills
Active Directory, SharePoint, Unified Communications, System Administration, VPN, ACD, IVR, TCP/IP, VoIP, System Deployment, Integration, VMware, Servers, Cisco Technologies, CTI, Cloud Computing, Virtualization, Data Center, Microsoft Technologies, Enterprise Software, Pre-sales, Microsoft Exchange, Solaris, Telecommunications, IIS
Education
Clark University 1997 — 1999
MCSE
Worcester State University 1985 — 1989
BS, Business Administration
ViaSat January 2014 - Present
Aspect Software June 2000 - May 2013
Skills
Active Directory, SharePoint, Unified Communications, System Administration, VPN, ACD, IVR, TCP/IP, VoIP, System Deployment, Integration, VMware, Servers, Cisco Technologies, CTI, Cloud Computing, Virtualization, Data Center, Microsoft Technologies, Enterprise Software, Pre-sales, Microsoft Exchange, Solaris, Telecommunications, IIS
Education
Clark University 1997 — 1999
MCSE
Worcester State University 1985 — 1989
BS, Business Administration
Barbie Gumin's Aspect Software Experience May 2013 - April 2014
Job I am now retired and so happy
Industry Computer Networking
Experience
RETIRED April 2014 - Present
Aspect Software May 2013 - April 2014
JPMorgan Chase July 2012 - April 2013
Presidio October 2011 - June 2012
Cisco March 2008 - July 2011
INX 2011 - 2011
Aspect Software 2003 - 2006
Aspect Communications 1992 - 2003
Aspect Telecommunications 1990 - 1992
Teknekron Infoswitch 1981 - 1989
Skills
Call Center, IVR, Unified Communications, Contact Centers, Professional Services, ACD, SaaS, Telephony, Managed Services, Telecommunications, VoIP, Call Centers, Direct Sales
Education
Camden County College 1964 — 1968
Marketing
RETIRED April 2014 - Present
Aspect Software May 2013 - April 2014
JPMorgan Chase July 2012 - April 2013
Presidio October 2011 - June 2012
Cisco March 2008 - July 2011
INX 2011 - 2011
Aspect Software 2003 - 2006
Aspect Communications 1992 - 2003
Aspect Telecommunications 1990 - 1992
Teknekron Infoswitch 1981 - 1989
Skills
Call Center, IVR, Unified Communications, Contact Centers, Professional Services, ACD, SaaS, Telephony, Managed Services, Telecommunications, VoIP, Call Centers, Direct Sales
Education
Camden County College 1964 — 1968
Marketing
Glenn Waliczek's Aspect Software Experience August 2011 - Present
Job Consulting Engineer at Aspect Software
Industry Computer Software
Experience
Aspect Software August 2011 - Present
Aspect Software August 2008 - July 2011
Aspect Software April 2006 - June 2008
SophistiCom Technologies July 2005 - March 2006
Silvon Software May 2000 - June 2005
Skills
Agile Methodologies, CTI, IVR, System Architecture, Cloud Computing, TCP/IP, VoIP, Enterprise Software, Professional Services, SIP, Software Development, Telephony, Contact Centers, ClearCase, .NET, Integration, XML, Microsoft SQL Server, Unified Communications, Solution Architecture, Technical Leadership, Software Architectural..., Scrum, JavaScript, ASP.NET, ASP.NET MVC, jQuery, Visio, C#, Team Leadership, Web Development, HTML 5, AJAX, VB.NET, Project Management, Multithreaded..., Backend Development, Desktop Application..., RESTful WebServices, MS VC++, Web Services API, TypeScript, Knockout, MS Project, Windows Phone, Microsoft Media..., TFS, SAML, LESS, SaaS
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 2007 — 2010
Master of Business Administration, Concentration in Information Technology
University of Illinois at Urbana-Champaign 1997 — 2001
Bachelor of Science, Computer Science/Mathematics
Aspect Software August 2011 - Present
Aspect Software August 2008 - July 2011
Aspect Software April 2006 - June 2008
SophistiCom Technologies July 2005 - March 2006
Silvon Software May 2000 - June 2005
Skills
Agile Methodologies, CTI, IVR, System Architecture, Cloud Computing, TCP/IP, VoIP, Enterprise Software, Professional Services, SIP, Software Development, Telephony, Contact Centers, ClearCase, .NET, Integration, XML, Microsoft SQL Server, Unified Communications, Solution Architecture, Technical Leadership, Software Architectural..., Scrum, JavaScript, ASP.NET, ASP.NET MVC, jQuery, Visio, C#, Team Leadership, Web Development, HTML 5, AJAX, VB.NET, Project Management, Multithreaded..., Backend Development, Desktop Application..., RESTful WebServices, MS VC++, Web Services API, TypeScript, Knockout, MS Project, Windows Phone, Microsoft Media..., TFS, SAML, LESS, SaaS
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 2007 — 2010
Master of Business Administration, Concentration in Information Technology
University of Illinois at Urbana-Champaign 1997 — 2001
Bachelor of Science, Computer Science/Mathematics
Srini Chimata's Aspect Software Experience 2001 - 2002
Job Collaboration Tools Manager at Xoom.com
Industry Information Technology and Services
Experience
Xoom.com March 2015 - Present
eBay June 2003 - February 2015
Siemens Oncology Unit (IT) 2002 - 2003
Aspect Software 2001 - 2002
Aspect Communications 1998 - 2001
Skills
Jira, Confluence,..., Tools Management,..., Microsoft Office, Management, SQL, Software Development, Linux, JavaScript, Microsoft Excel, Customer Service, C++, Perl, Hadoop, Agile Methodologies, Cloud Computing, Scalability, Java, Distributed Systems
Education
California State University-Chico 1997 — 1998
Master's Degree, Computer Science
Stevens Institute of Technology 1996 — 1997
Ph.D Dropout, Materials Science (Electronic Materials Processing)
Indian Institute of Technology, Kanpur 1993 — 1995
Master's Degree, Materials and Metallurgical Engineering
Malaviya National Insitute of Technology Jaipur 1988 — 1993
Bachelor's Degree, Metallurgical Engineering
Xoom.com March 2015 - Present
eBay June 2003 - February 2015
Siemens Oncology Unit (IT) 2002 - 2003
Aspect Software 2001 - 2002
Aspect Communications 1998 - 2001
Skills
Jira, Confluence,..., Tools Management,..., Microsoft Office, Management, SQL, Software Development, Linux, JavaScript, Microsoft Excel, Customer Service, C++, Perl, Hadoop, Agile Methodologies, Cloud Computing, Scalability, Java, Distributed Systems
Education
California State University-Chico 1997 — 1998
Master's Degree, Computer Science
Stevens Institute of Technology 1996 — 1997
Ph.D Dropout, Materials Science (Electronic Materials Processing)
Indian Institute of Technology, Kanpur 1993 — 1995
Master's Degree, Materials and Metallurgical Engineering
Malaviya National Insitute of Technology Jaipur 1988 — 1993
Bachelor's Degree, Metallurgical Engineering
Emilio Acevedo's Aspect Software Experience January 2012 - November 2013
Job Electronic Vapor Cigars
Industry Wholesale
Experience
V-Brands LLC March 2013 - Present
Aspect Software January 2012 - November 2013
Rockwell FirstPoint September 2000 - September 2002
Rockwell FirstPoint March 1997 - September 2000
Skills
SaaS, VoIP, Unified Communications, Call Centers, Enterprise Software, Solution Selling, IVR, Professional Services, Telecommunications, CTI, Cloud Computing, Telephony, Contact Centers, ACD, Salesforce.com, Vendor Management, SIP, CRM, Workforce Management, SharePoint, Call Center, Channel, Negotiation, Real Estate
Education
Chicago National College of Naprapathy 1986 — 1989
D.N., Spinal Manipulation
DePaul University
V-Brands LLC March 2013 - Present
Aspect Software January 2012 - November 2013
Rockwell FirstPoint September 2000 - September 2002
Rockwell FirstPoint March 1997 - September 2000
Skills
SaaS, VoIP, Unified Communications, Call Centers, Enterprise Software, Solution Selling, IVR, Professional Services, Telecommunications, CTI, Cloud Computing, Telephony, Contact Centers, ACD, Salesforce.com, Vendor Management, SIP, CRM, Workforce Management, SharePoint, Call Center, Channel, Negotiation, Real Estate
Education
Chicago National College of Naprapathy 1986 — 1989
D.N., Spinal Manipulation
DePaul University
Chris Ahern's Aspect Software Experience May 2007 - January 2014
Job Product Support Specialist at Wolters Kluwer TeamMate
Industry Computer Software
Experience
Wolters Kluwer October 2014 - Present
Apex Systems February 2014 - July 2014
Aspect Software May 2007 - January 2014
The Omnia Group, Inc. May 2004 - April 2007
Openwave Systems, Inc. May 2000 - November 2002
Davox Corporation June 1998 - May 2000
Skills
Call Logging, SIP, Enterprise Software, TCP/IP, CTI, ACD, Solution Architecture, Integration, Pre-sales, Telephony, System Deployment, Professional Services, Telecommunications, Servers, Unified Communications, SNMP, Cloud Computing, Troubleshooting, Linux, Operating Systems, VMware, SaaS, VoIP, Avaya, IVR, Multithreading, Windows Server, Switches, Virtualization, IP, Microsoft Exchange, Cisco Technologies, Technical Support, System Administration, Solaris, Unix, Contact Centers
Education
Lesley University 1991 — 1992
Bachelors of Science in Business Management, GPA 3.78
Bridgewater State University
Communications
Wolters Kluwer October 2014 - Present
Apex Systems February 2014 - July 2014
Aspect Software May 2007 - January 2014
The Omnia Group, Inc. May 2004 - April 2007
Openwave Systems, Inc. May 2000 - November 2002
Davox Corporation June 1998 - May 2000
Skills
Call Logging, SIP, Enterprise Software, TCP/IP, CTI, ACD, Solution Architecture, Integration, Pre-sales, Telephony, System Deployment, Professional Services, Telecommunications, Servers, Unified Communications, SNMP, Cloud Computing, Troubleshooting, Linux, Operating Systems, VMware, SaaS, VoIP, Avaya, IVR, Multithreading, Windows Server, Switches, Virtualization, IP, Microsoft Exchange, Cisco Technologies, Technical Support, System Administration, Solaris, Unix, Contact Centers
Education
Lesley University 1991 — 1992
Bachelors of Science in Business Management, GPA 3.78
Bridgewater State University
Communications
Brandy Shenberger's Aspect Software Experience March 2011 - May 2013
Job Financial Professional experienced in Forecasting and Budgeting, Financial Accounting / Reporting and Financial Analysis
Industry Financial Services
Experience
National Express May 2013 - Present
Aspect Software March 2011 - May 2013
Vulcan Materials Company 2006 - 2010
Material Sciences Corporation 2003 - 2006
SmithBucklin 2001 - 2003
TransUnion 2000 - 2001
Skills
Budget Process, Financial Analysis, Accounts Payable, PeopleSoft, Finance, Forecasting, Auditing, Variance Analysis, Accounts Receivable, Internal Controls, Accounting, Budgets, Cash Flow, Hyperion Enterprise
Education
Keller Graduate School of Management of DeVry University 2003 — 2006
MAFM, Accounting
Keller Graduate School of Management of DeVry University 2003 — 2005
MBA
DePaul University 1996 — 2001
B.S., Major: Finance Minor: Accounting
National Express May 2013 - Present
Aspect Software March 2011 - May 2013
Vulcan Materials Company 2006 - 2010
Material Sciences Corporation 2003 - 2006
SmithBucklin 2001 - 2003
TransUnion 2000 - 2001
Skills
Budget Process, Financial Analysis, Accounts Payable, PeopleSoft, Finance, Forecasting, Auditing, Variance Analysis, Accounts Receivable, Internal Controls, Accounting, Budgets, Cash Flow, Hyperion Enterprise
Education
Keller Graduate School of Management of DeVry University 2003 — 2006
MAFM, Accounting
Keller Graduate School of Management of DeVry University 2003 — 2005
MBA
DePaul University 1996 — 2001
B.S., Major: Finance Minor: Accounting
Neil Mundrawala's Aspect Software Experience October 2012 - Present
Job Performance Support Training Specialist at Aspect Software
Industry Electrical/Electronic Manufacturing
Experience
Aspect Software October 2012 - Present
Sharp Electronics Corporation March 2010 - May 2012
Sharp Electronics Corporation February 2007 - March 2010
Sharp Electronics Corporation 2004 - 2007
Sharp Electronics Corporation 1998 - 2004
Sharp Electronics Corporation 1997 - 1998
Skills
Quality Assurance, Troubleshooting, Technical Support, Consumer Electronics, Electronics, Testing, Networking, Printers, Training, LCD, Semiconductors, Firmware, Hardware, Software Documentation, Product Development, Product Management, B2B, Document Imaging, Technical Training, Document Management, Manufacturing, Software Installation, Leadership, Cross-functional Team..., Adobe Captivate, Camtasia Studio, Adobe Acrobat, Adobe Photoshop, Instructional Systems..., Instructional Manuals, Instructional Design, Instructional Technology, Captivate, Photoshop, Camtasia
Education
Devry Institute of Technology
Associate of Applied Science, Electrical and Electronics Engineering
Six Sigma
Green Belt, Quality Process Improvement
Comptia
A+, Net+, PDI+, Computer, Networking
Microsoft
Microsoft Certified Professional, MCP
College of DuPage
General Studies
Aspect Software October 2012 - Present
Sharp Electronics Corporation March 2010 - May 2012
Sharp Electronics Corporation February 2007 - March 2010
Sharp Electronics Corporation 2004 - 2007
Sharp Electronics Corporation 1998 - 2004
Sharp Electronics Corporation 1997 - 1998
Skills
Quality Assurance, Troubleshooting, Technical Support, Consumer Electronics, Electronics, Testing, Networking, Printers, Training, LCD, Semiconductors, Firmware, Hardware, Software Documentation, Product Development, Product Management, B2B, Document Imaging, Technical Training, Document Management, Manufacturing, Software Installation, Leadership, Cross-functional Team..., Adobe Captivate, Camtasia Studio, Adobe Acrobat, Adobe Photoshop, Instructional Systems..., Instructional Manuals, Instructional Design, Instructional Technology, Captivate, Photoshop, Camtasia
Education
Devry Institute of Technology
Associate of Applied Science, Electrical and Electronics Engineering
Six Sigma
Green Belt, Quality Process Improvement
Comptia
A+, Net+, PDI+, Computer, Networking
Microsoft
Microsoft Certified Professional, MCP
College of DuPage
General Studies
Yaping Li's Aspect Software Experience January 1999 - April 2014
Job DBA at Aspect Software
Industry Telecommunications
Experience
Aspect Software January 1999 - April 2014
Skills
Oracle Certified DBA, Data Warehousing, Performance Tuning, Oracle PL/SQL..., RMAN backup recovery, Database Design, Data Analysis, Oracle SQL Developer, Data Mining, SQL server DBA, Data Modeling, Shell Scripting, ORACLE Golden Gate, ORACLE Data Guard, ORACLE RAC, Linux Server, Unix Shell Scripting, Business Objects, Troubleshooting, C++, Windows, HTML, C, Microsoft SQL Server, SQL, Databases, Oracle RAC, Integration, Data Guard, Oracle HR, Cloud Computing, Disaster Recovery, VoIP, Unified Communications, SaaS, CRM, Telecommunications, Oracle, Enterprise Software
Education
Clemson University 1997 — 1998
Master's degree, Computer Engineering
Beijing Polytechnic University 1988 — 1993
BS in Material Science, Materials Science
Aspect Software January 1999 - April 2014
Skills
Oracle Certified DBA, Data Warehousing, Performance Tuning, Oracle PL/SQL..., RMAN backup recovery, Database Design, Data Analysis, Oracle SQL Developer, Data Mining, SQL server DBA, Data Modeling, Shell Scripting, ORACLE Golden Gate, ORACLE Data Guard, ORACLE RAC, Linux Server, Unix Shell Scripting, Business Objects, Troubleshooting, C++, Windows, HTML, C, Microsoft SQL Server, SQL, Databases, Oracle RAC, Integration, Data Guard, Oracle HR, Cloud Computing, Disaster Recovery, VoIP, Unified Communications, SaaS, CRM, Telecommunications, Oracle, Enterprise Software
Education
Clemson University 1997 — 1998
Master's degree, Computer Engineering
Beijing Polytechnic University 1988 — 1993
BS in Material Science, Materials Science
David Laurin's Aspect Software Experience January 2012 - April 2014
Job Sr. Firmware Engineer at AgaMatrix
Industry Telecommunications
Experience
AgaMatrix November 2014 - Present
Tri-Star Design, Inc. September 2014 - November 2014
Aspect Software January 2012 - April 2014
Aspect Software December 2004 - January 2011
3Com February 2004 - December 2004
Alcatel Microelectronics August 1999 - January 2004
Lucent January 1997 - August 1999
VideoServer January 1992 - December 1997
Skills
Telephony, VoIP, Software Development, Embedded Systems, Routers, TCP/IP, Switches, Cloud Computing, Telecommunications, Integration, CTI, SIP, IP, IVR, Unified Communications, Embedded Software, Firmware, RTOS, Ethernet, ClearCase, Unix, VxWorks, Linux, Networking, System Deployment, Wireshark, Software Engineering, ClearQuest, Virtualization, C, WAN, Testing, Distributed Systems, ATM networks, H.323, Troubleshooting, Apache, Visual Studio, Digital Signal..., C, RTP, System Architecture, Wireless, VPN, Perl, Debugging, Device Drivers, C++, Multithreading, Hardware
Education
Daniel Webster College 1987 — 1989
BSCS Curriculum, Computer Science
Hesser College 1984 — 1986
ASCS, Digital Electronics
AgaMatrix November 2014 - Present
Tri-Star Design, Inc. September 2014 - November 2014
Aspect Software January 2012 - April 2014
Aspect Software December 2004 - January 2011
3Com February 2004 - December 2004
Alcatel Microelectronics August 1999 - January 2004
Lucent January 1997 - August 1999
VideoServer January 1992 - December 1997
Skills
Telephony, VoIP, Software Development, Embedded Systems, Routers, TCP/IP, Switches, Cloud Computing, Telecommunications, Integration, CTI, SIP, IP, IVR, Unified Communications, Embedded Software, Firmware, RTOS, Ethernet, ClearCase, Unix, VxWorks, Linux, Networking, System Deployment, Wireshark, Software Engineering, ClearQuest, Virtualization, C, WAN, Testing, Distributed Systems, ATM networks, H.323, Troubleshooting, Apache, Visual Studio, Digital Signal..., C, RTP, System Architecture, Wireless, VPN, Perl, Debugging, Device Drivers, C++, Multithreading, Hardware
Education
Daniel Webster College 1987 — 1989
BSCS Curriculum, Computer Science
Hesser College 1984 — 1986
ASCS, Digital Electronics
Tim Osiek's Aspect Software Experience August 2011 - Present
Job Business Intelligence Specialist at Aspect Software
Industry Mechanical or Industrial Engineering
Experience
Aspect Software August 2011 - Present
St. John United Church Of Christ January 2003 - Present
Emerson Climate Technologies January 2001 - August 2011
Education
Webster University 2004 — 2007
Master of Fine Arts (MFA), Church Music
DePauw University 1996 — 2000
Bachelor of Musical Arts, Music and Physics, Minor in Mathematics
Aspect Software August 2011 - Present
St. John United Church Of Christ January 2003 - Present
Emerson Climate Technologies January 2001 - August 2011
Education
Webster University 2004 — 2007
Master of Fine Arts (MFA), Church Music
DePauw University 1996 — 2000
Bachelor of Musical Arts, Music and Physics, Minor in Mathematics
Julia Tuquero's Aspect Software Experience May 2006 - September 2006
Job Senior Accountant at ATDynamics, Inc/Stemco ITMS
Industry Accounting
Experience
ATDynamics, Inc/Stemco ITMS January 2014 - Present
Microfluidicsystems May 2011 - March 2012
Alfa Tech May 2006 - January 2011
Aspect Software May 2006 - September 2006
Informatica February 2006 - April 2006
Skills
Management, Accounts Payable, Finance, Invoicing, Accounting, Microsoft Office, Payroll, SAP, Human Resources, Microsoft Excel, Billing Process, A/R Collections
Education
Hawaii Business College 1989 — 1989
Bank Teller Operations Clerk
De Anza College
Accounting
ATDynamics, Inc/Stemco ITMS January 2014 - Present
Microfluidicsystems May 2011 - March 2012
Alfa Tech May 2006 - January 2011
Aspect Software May 2006 - September 2006
Informatica February 2006 - April 2006
Skills
Management, Accounts Payable, Finance, Invoicing, Accounting, Microsoft Office, Payroll, SAP, Human Resources, Microsoft Excel, Billing Process, A/R Collections
Education
Hawaii Business College 1989 — 1989
Bank Teller Operations Clerk
De Anza College
Accounting
Alexis Accomando's Aspect Software Experience January 2011 - August 2011
Job Divison Project Coordinator, Sensor Processing and Netoworking at Charles River Analytics
Industry Defense & Space
Experience
Charles River Analytics August 2011 - Present
Aspect Software January 2011 - August 2011
Tenacity, Inc. August 2009 - December 2010
Brandeis University August 2007 - May 2009
Skills
PowerPoint, Microsoft Excel, Unanet, Microsoft Office
Education
Brandeis University 2007 — 2010
M.S., Management of Projects and Programs
Fairfield University 2004 — 2007
B.A., Communication
Charles River Analytics August 2011 - Present
Aspect Software January 2011 - August 2011
Tenacity, Inc. August 2009 - December 2010
Brandeis University August 2007 - May 2009
Skills
PowerPoint, Microsoft Excel, Unanet, Microsoft Office
Education
Brandeis University 2007 — 2010
M.S., Management of Projects and Programs
Fairfield University 2004 — 2007
B.A., Communication
Roosevelt Morris's Aspect Software Experience February 2000 - Present
Job Senior Technical Support Engineer at Aspect Software
Industry Computer Software
Experience
Aspect Software February 2000 - Present
Aspects Software 2000 - 2012
Education
Dekalb Technical College 1994 — 1997
Associate of Science (A.S.), Electrical, Electronics and Communications Engineering
Aspect Software February 2000 - Present
Aspects Software 2000 - 2012
Education
Dekalb Technical College 1994 — 1997
Associate of Science (A.S.), Electrical, Electronics and Communications Engineering
Jennifer Mathis's Aspect Software Experience February 2006 - Present
Job Manager, Financial Planning & Analysis at Aspect Software
Industry Computer Software
Experience
Aspect Software February 2006 - Present
Florist Transworld Delivery, Inc September 1998 - February 2006
KPMG US August 1997 - August 1998
Education
Illinois State University 1993 — 1997
Bachelor's degree, Accounting
College of DuPage 1992 — 1993
Aspect Software February 2006 - Present
Florist Transworld Delivery, Inc September 1998 - February 2006
KPMG US August 1997 - August 1998
Education
Illinois State University 1993 — 1997
Bachelor's degree, Accounting
College of DuPage 1992 — 1993
Brenda Orozco's Aspect Software Experience Senior Accountant/Staff AccountantJDA SoftwareJanuary 2009 - March 2013
Job Senior Accountant/Accounts Payable Lead
Industry Computer Software
Experience
Aspect Software Senior Accountant/Staff AccountantJDA SoftwareJanuary 2009 - March 2013
Aspect Software 2013 - 2013
Skills
Accounting, Accounts Payable, General Ledger, Account Reconciliation, Sarbanes-Oxley Act
Education
Butte College
Aspect Software Senior Accountant/Staff AccountantJDA SoftwareJanuary 2009 - March 2013
Aspect Software 2013 - 2013
Skills
Accounting, Accounts Payable, General Ledger, Account Reconciliation, Sarbanes-Oxley Act
Education
Butte College
Mohan Sundaram's Aspect Software Experience March 2000 - March 2013
Job Software Development AVP at Freepoint Commodities
Industry Information Technology and Services
Experience
Freepoint Commodities May 2014 - Present
Nimbo December 2013 - March 2014
Aspect Software March 2000 - March 2013
Microsoft January 1998 - March 2000
Skills
Mobile Applications, Enterprise Software, Cloud Computing, Web Applications, Scalable Web..., Contact Center..., Unified Communications, SOA
Education
College of Engineering, Guindy 1994 — 1997
Master of Computer Applications (MCA), Computer Science
University of Madras 1990 — 1994
Bachelor of Commerce (B.Com.), Accounting and Business/Management
Freepoint Commodities May 2014 - Present
Nimbo December 2013 - March 2014
Aspect Software March 2000 - March 2013
Microsoft January 1998 - March 2000
Skills
Mobile Applications, Enterprise Software, Cloud Computing, Web Applications, Scalable Web..., Contact Center..., Unified Communications, SOA
Education
College of Engineering, Guindy 1994 — 1997
Master of Computer Applications (MCA), Computer Science
University of Madras 1990 — 1994
Bachelor of Commerce (B.Com.), Accounting and Business/Management
Qualfon
Aspect Telecommunications
Aspect Software Inc.
Focus Services