Aspect Software

Industry: Call center company

Description

Aspect Software, Inc. is an American multinational call center technology and customer experience company headquartered in Phoenix, Arizona. Aspect has offices in Africa, Asia, Oceania, Europe, North America, and South America. Revenue: 443 million USD (2014) CEO: Stew Bloom (1 Aug 2012–) Headquarters: Phoenix, Arizona, United States Number of employees: 2,088 (2017) Parent organization: Aspect Software Parent, Inc. Subsidiaries: Voxeo, Aspect Telecommunications, Quilogy, Inc.,

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1,076 Aspect Software employees in database. Find out everything there's to know about Aspect Software employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.

Aspect Software Employees

Employee
Years
Job
Industry
Crys Talbot Crys Talbot Greater Boston Area Details
Crys Talbot's Aspect Software Experience February 2012 - March 2013
Job Accounts Payable Supervisort at Innovairre
Industry Accounting
Experience
Innovairre  June 2015 - Present
Aspect Software   February 2012 - March 2013
Starent Networks a Cisco company   July 2009 - June 2010
IBM  April 2008 - January 2009
Cognos  February 2006 - January 2009
IBM company  February 2006 - January 2009
Quest Software  February 2005 - November 2005
The Butcher Block Inc   August 2002 - February 2005
imceda   2005 - 2005
Boise Cascade  March 1997 - June 2002

Skills
General Ledger, Accounts Payable, Customer Service, Vendor Management, Auditing, Analysis, Accounts Receivable, Accounting, Access, Financial Reporting, Finance, Bookkeeping, SAP, Process Improvement, Payroll, Tax, Sarbanes-Oxley Act, Sales Management, Sales, Oracle, Invoicing, Forecasting

Education
Nashua Community College   2014 — 2016
Paralegal assocociates, Law

Middlesex Community College   1992 — 1994

Lowell High School
Business curriculum

Middlesex Community College

Joe Carotenuto Joe Carotenuto Greater Boston Area Details
Joe Carotenuto's Aspect Software Experience September 1997 - September 2013
Job Tier 4 Customer Support at TeleTech
Industry Computer Software
Experience
TeleTech  November 2013 - Present
Aspect Software   September 1997 - September 2013
Verizon  June 1987 - September 1997

Skills
Software Development, Linux, Agile Methodologies, C++, Software Engineering, XML, Unix, ClearCase, Integration, .NET, Microsoft SQL Server, SQL, Testing, SIP, TCP/IP, Java, Shell Scripting, Telephony, Software Design, System Architecture, Quality Assurance

Education
Northeastern University   1982 — 1987
Bachelor of Science (BS), Electrical and Electronics Engineering

Dale Carnegie Course, Human Relations and Public Speaking
Graduate Assistant

Margaret King Margaret King Greater Boston Area Details
Margaret King's Aspect Software Experience February 2007 - July 2008
Job
Industry Information Technology and Services
Experience
Woodbury Technologies, Inc.   September 2013 - June 2015
Conservation Services Group (acquired by CLEAResult)   November 2012 - August 2013
Conservation Services Group (acquired by CLEAResult)   February 2010 - October 2012
Aspect Software   February 2007 - July 2008
Your Website Home   June 2003 - February 2007
Protege Software Services, Inc   March 2000 - November 2002
Pivotpoint, Inc (acquired by MAPICS Inc and now part of Infor)   April 1996 - March 2000
Computer Express, Inc   September 1995 - April 1996
MARCAM Corporation (now part of Infor)   February 1995 - August 1995
MASS-SAVE, INC (acquired by Conservation Services Group)   March 1994 - March 1995

Skills
Oracle, Requirements Analysis, SQL, Software Documentation, PL/SQL, Databases, Testing, ERP, Project Management, Microsoft SQL Server, Integration, Business Intelligence, Leadership, Software Development, Engineering, Business Analysis, Oracle PL/SQL..., Oracle Applications, Unix, Manufacturing, Crystal Reports, Visio, Data Warehousing, Database Applications, Windows, Unix Shell Scripting, Requirements Gathering, Database Design, SDLC, Cross-functional Team..., Project Planning, Systems Analysis, Software Project...

Education
University of Massachusetts, Amherst   1987 — 1991
BS, Industrial Engineering

Northeastern University   1993 — 1997
Information Systems, GPA: 4.0

Melissa Fleming Melissa Fleming Greater St. Louis Area Details
Melissa Fleming's Aspect Software Experience January 2010 - August 2010
Job Account Manager Corporate Management, Microsoft
Industry Information Technology and Services
Experience
Microsoft  August 2014 - Present
Microsoft  January 2013 - Present
Microsoft Corporation  August 2010 - Present
Aspect Software   January 2010 - August 2010
Altigen  August 2007 - January 2010

Skills
SaaS, Cloud Computing, Solution Selling, Unified Communications, Channel, Enterprise Software, Direct Sales, Strategy, Sales Process, Project Management, Channel Partners, New Business Development, Pre-sales, Business Development, Strategic Partnerships, Sales, Sales Management, Leadership, Selling, Sales Operations, SharePoint, Telecommunications, Professional Services, Partner Management, Go-to-market Strategy, Cross-functional Team..., VoIP, Business Alliances

Education
Missouri State University   2001 — 2005
Bachelors of Science, Chemistry

Chance Word Chance Word College Station, Texas Details
Chance Word's Aspect Software Experience 2000 - Present
Job Innovations Consultant at Aspect Software
Industry Computer Networking
Experience
Aspect Telecommunications / Communications / Software / Inc   January 2000 - Present
Aspect Software   2000 - Present
Viatel, Inc  January 1998 - January 2000
United States Marine Corps  January 1993 - January 1999

Skills
Pre-sales, CTI, Solution Architecture, Cloud Computing, Enterprise Software, Professional Services, Integration, Unified Communications, Business Intelligence, IVR, Microsoft SQL Server, SharePoint, Software Development, Enterprise Architecture, Software Project..., Business Analysis, SQL

Education
Texas A&M University   1995 — 1998
Bachelor of Business Administration, Business AnalysisManagement Information Systems (BANA/MIS)

Midwestern State University   1991 — 1994
General Studies, Business

Texas A&M University   1989 — 1991
Bachelor of Arts (BA), Business Analysis (M.I.S.)

Deirdre Racanelli Deirdre Racanelli Greater Nashville Area Details
Deirdre Racanelli's Aspect Software Experience July 2013 - March 2015
Job Associate Director at UBS Wealth Management
Industry Investment Management
Experience
UBS Wealth Management  March 2015 - Present
Aspect Software   July 2013 - March 2015
MTV Networks  June 2012 - July 2013
Comdata  April 2007 - November 2009
Countrywide Home Loans  2002 - 2007
US Cellular  2000 - 2002

Skills
Analysis, Banking, Finance, Leadership, Strategic Planning, Investments, Vendor Management, Accounting, Portfolio Management, Goal-driven leader, Teamwork, Financial Analysis, Critical Thinking, Credit Analysis, Access, Sales Operations, Financial Risk, Flexible team player, Mutual Funds, Training, Time Management, Management, Highly analytical..., Six Sigma, Strategy, Customer Service, Budgets, Team Building

Education
Southern New Hampshire University   2014 — 2015
Master of Business Administration (M.B.A.), Business Administration and Management, General

Middle Tennessee State University
BA, Business

Marcus Graham Marcus Graham Flowood, Mississippi Details
Marcus Graham's Aspect Software Experience March 2010 - July 2012
Job Still Water's Marketing and Management
Industry Marketing and Advertising
Experience
Still Waters Marketing and Management   August 2005 - Present
Still Waters Marketing and Management   August 2005 - Present
Aspect Software   March 2010 - July 2012
Nielsen Media Research  June 2004 - May 2005
AT&T  January 2002 - January 2004
AT&T  November 1999 - January 2002
U.S. Army   October 1991 - April 1998

Skills
Troubleshooting, Networking, Operating Systems, Technical Support, Cisco Technologies, VoIP, Telecommunications, Microsoft Office, XP, Computer Hardware, Unified Communications, Switches, LAN-WAN, Premise Wiring, VMware, Lunix, Unix, Amdocs Clarify, DMS-100, TIRKS, SOTP, eWFM, TCP/IP, CSU/DSUs, Titan, T-Berd, T1, T3, Sonnet, Call Centers, Aspect ACD, NEC, Alcatel, Windows XP

Education
ATG   2009 — 2010
CCNP and CCNA

Devry   1993 — 1995
Associate's degree, Electronics Technician

Livingstone College   1992 — 1993
n/a, Political Science

Brandy Rustemeyer Brandy Rustemeyer O Fallon, Missouri Details
Brandy Rustemeyer's Aspect Software Experience January 2010 - Present
Job Senior Web Designer at Aspect Software
Industry Graphic Design
Experience
Aspect Software   January 2010 - Present
Quilogy (now part of Aspect Software)   June 2009 - January 2010

Skills
Web Design, Adobe Creative Suite, User Interface Design, Graphic Design, Mobile Design, Digital Illustration, User Experience, Logo Design, Photoshop, InDesign, Creative Direction, Illustrator

Education
Lindenwood University   2006 — 2009
Bachelor of Fine Arts (BFA), Graphic Design

Thomas Bivens Thomas Bivens Portland, Oregon Area Details
Thomas Bivens's Aspect Software Experience June 1999 - July 2001
Job Managing Director at 52 Limited
Industry Staffing and Recruiting
Experience
52 Limited  March 2015 - Present
Huron Consulting Group  July 2008 - March 2015
LBA Recruiting   May 2005 - December 2010
HR Advisors   May 2005 - April 2008
Standard Pacific Homes  June 2005 - December 2007
Turner Broadcasting  June 2004 - May 2005
Grabiner/Hall Marketing Design   May 2002 - June 2004
Terran Systems   August 2001 - May 2002
Aspect Software   June 1999 - July 2001
Nashville Predators NHL Hockey Club   September 1998 - May 1999

Skills
Customer Relations, Cold Calling, Full-cycle Recruiting, Technical Recruiting, Sourcing, Hiring, Talent Acquisition, Interviewing, Team Building, New Business Development, Problem Solving, Team Management, Vendor Relations, Resource Management, Strategy, CRM, Interviews, Management, SDLC, Sales, Recruiting, Leadership, Human Resources, Customer Service, Consulting, College Recruiting, Temporary Placement, Training, Coaching, Permanent Placement, Vendor Management, Screening, Talent Management, Change Management, Product Management, Organizational...

Education
Lipscomb University   1996 — 1999
B.A. Business Administration, Organizational Communication / Management (double major) with minor in Computer Information Systems

Western Kentucky University   1995 — 1996
Business Administration

Bill Near Bill Near Lansing, Michigan Area Details
Bill Near's Aspect Software Experience July 1996 - August 2007
Job Managing Principal at Experts at Large LLC
Industry Telecommunications
Experience
Experts at Large LLC   April 2012 - Present
Altitude Software  February 2012 - November 2012
Calence/Insight Networking   February 2010 - February 2012
CDW Advanced Technology Services   August 2007 - February 2010
Aspect Software   July 1996 - August 2007
EIS International  October 1995 - July 1996
KLF Business Communications Systems   October 1993 - October 1995
Siemens ICN  January 1982 - October 1993

Skills
IVR, Workforce Management, Consulting, Engineering, ACD, Software Development, Cisco UCS, Cisco Call Manager, Cisco Certified, Contact Centers, Call Center, Quality Management, Recording, Crystal Reports, Sybase, Microsoft SQL Server, VMware ESX, VMware Server, Visual Studio, Unified Communications, Call Centers, Data Center, VoIP, IP, Wireless, SIP, Cisco Technologies, WAN, Telecommunications, Telephony

Education
Lawrence Technological University   1980 — 1984
BSBA, Business and Industrial Management

Oakland Community College   1977 — 1979
AA, Liberal Arts

University of Maryland - Frankfurt, Germany   1974 — 1976
AAS, Telecommunications and Computer Systems Management

Robert R. Walters Robert R. Walters Greater Boston Area Details
Robert R. Walters's Aspect Software Experience February 2011 - November 2013
Job Financial Analyst Commissions, Revenue, Order Management, Credit Management at Simplivity Corporation
Industry Computer Networking
Experience
SimpliVity Corporation  February 2014 - Present
Self Employed  March 2008 - Present
Empirix  November 2013 - February 2014
Aspect Software   February 2011 - November 2013
Anita Hill Training & Seminars   June 2010 - February 2011
Lowell Public Schools  March 2006 - December 2010
Gary's Ice Cream   April 2004 - September 2007
Hannaford Bros. Co.   March 2006 - April 2007

Skills
Microsoft Office, Leadership, Management, Microsoft Excel, Customer Service, Social Networking, Oracle, SaaS, Xactly Incent, Xactly, Access, Account Management, Telecommunications, SharePoint, Windows, Outlook, Microsoft Word, Teamwork, Photoshop, Team Leadership, OS X, Budgets, Customer Satisfaction, Strategic Planning, Integration, Social Media, PowerPoint, Public Speaking, Inventory Management, Databases, Data Analysis, iWeb, Research, Troubleshooting, Software Documentation, Event Planning, Coaching, Project Management, Program Management, Project Planning, Analysis, Time Management, Coaching Rowing, Teaching & Training, Leadership experience, Teaching, Adobe Acrobat, System Administration

Education
University of Massachusetts Lowell   2006 — 2010
BA, Business Management/Finance

Mercyhurst University   2005 — 2005
BA, Communications

Lowell High School   2001 — 2005
High School Diploma, Communications Academy

Ernie Bryant Ernie Bryant Catlettsburg, Kentucky Details
Ernie Bryant's Aspect Software Experience May 2012 - Present
Job Sr Consultant at Aspect Software
Industry Computer Software
Experience
Aspect Software   May 2012 - Present
Christ Temple Church  December 2010 - May 2012
Aspect Software   January 2009 - December 2010
Quilogy  March 2007 - December 2008
Freelance Designer  August 2001 - March 2007

Skills
Agile Application..., ASP.NET MVC, ASP.NET, .NET, C#, JavaScript, AngularJS, CSS3, HTML 5, SASS, LESS, jQuery, Bootstrap, SharePoint, WCF, Web Design, WordPress, Ruby on Rails, XML, XSLT, Consulting, Visual Studio, SEO, Microsoft SQL Server, PHP, Objective-C, User Interface Design, Yeoman, Web Development, Web Services, RESTful WebServices, Backbone.js, Knockout.js, Grunt.js, Ember, VB.NET, CSS

Education
Marshall University   2003 — 2006
Bachelor of Arts (BA), Management Information Systems, General

Gerry McDonald Gerry McDonald Toronto, Canada Area Details
Gerry McDonald's Aspect Software Experience 2005 - 2009
Job Sales Manager
Industry Computer Software
Experience
Aspect Software   2005 - 2009
Oracle Corporation  2003 - 2005
Xentrax   1993 - 2003

Education
McMaster University   1981 — 1984
BA

Ryerson University

Mike Gilkey Mike Gilkey Louisville, Kentucky Details
Mike Gilkey's Aspect Software Experience June 2006 - November 2012
Job Enterprise Healthcare Sales at Informatica
Industry Information Technology and Services
Experience
Informatica Corporation  November 2012 - Present
Aspect Software   June 2006 - November 2012
Quilogy  June 2006 - May 2009
NetGain Technologies, Inc.   2002 - 2006

Skills
Direct Sales, Account Management, Salesforce.com, Strategic Partnerships, Microsoft Technologies, Data Warehousing, Data Integration, Data Center, Healthcare Information..., Cross-functional Team..., Strategic Planning, Contract Negotiation, Business Strategy, Key Account Management, Business Intelligence..., Business Relationship..., Team Leadership, Key Account..., Partner Development, Enterprise Software

Education
Murray State University   1996 — 2001
MS, Telecommunications Systems Management

St. Xavier High School   1992 — 1996

Paul Rich Paul Rich Greater Atlanta Area Details
Paul Rich's Aspect Software Experience February 2008 - July 2010
Job Believer in all things CLOUD – Guiding companies towards more profitable operations with innovation and agility
Industry Computer Software
Experience
inContact  January 2013 - Present
Mattersight Corporation  August 2011 - January 2013
Salesforce.com  July 2010 - August 2011
Aspect Software   February 2008 - July 2010
Verint Systems - Witness Actionable Solutions   June 2004 - 2008
Performix Technologies  January 2002 - May 2004
Witness Systems  January 1999 - December 2001
Davox  January 1996 - December 1998
Nexus Integrated Services   January 1990 - September 1995
Sytron Corporation  January 1987 - January 1990

Skills
Call Center, Customer Experience, Workforce Management, SaaS, Solution Selling, Customer Satisfaction, Cloud Computing

Education
Massachusetts Maritime Academy   1976 — 1980
BSME, Engineering

Elizabeth Goguen Elizabeth Goguen Greater Boston Area Details
Elizabeth Goguen's Aspect Software Experience December 2007 - November 2009
Job Implementation Consultant at IBM
Industry Computer Software
Experience
IBM  October 2010 - Present
Aspect Software   December 2007 - November 2009
Kenexa  April 2007 - December 2007
Celestica  December 2000 - April 2007
Lucent Technologies  July 2000 - December 2000
Biscom  1997 - 1999

Skills
Applicant Tracking..., Talent Management, Contract Recruitment, Human Resources, Leadership, Management, Outsourcing, Performance Management, Program Management, Recruiting, Talent Acquisition, Vendor Management, Enterprise Software, Business Intelligence, Onboarding

Education
Massachusetts College of Liberal Arts   1995 — 1999

David Greene David Greene Kansas City, Missouri Area Details
David Greene's Aspect Software Experience January 2013 - Present
Job Principal Managing Consultant CRM at Aspect Software
Industry Information Technology and Services
Experience
Aspect Software   January 2013 - Present
NIC Inc.  April 2011 - January 2013
BillSoft  July 2010 - April 2011
Indus Corporation  March 2009 - July 2010
RTW, Inc.   May 2008 - March 2009
Rockhill Insurance   May 2008 - March 2009
Sapient  March 2008 - May 2008
Sapient Corporation  October 2006 - May 2008
ING Advisors Network  December 2002 - October 2006
Iowa Student Loan  July 2002 - December 2002

Skills
ASP.NET, ASP.NET MVC, C#, Microsoft SQL Server, SQL, VB.NET, SSRS, IIS, XML, Web Services, JavaScript, ASP, Visual Basic, HTML, DHTML, Microsoft Dynamics CRM, Software Development, CRM Integration, Web Services API, LINQ, Java, jQuery, .NET, Web Development, Visual Studio, Scrum, TFS, Microsoft CRM, SDLC, Integration

Education
IT Centers   2005 — 2005
MCP, Development

Metropolitan Community College-Maple Woods   1993 — 1996
Associates, Business

Missouri State University   1985 — 1987
Music

Winnetonka - Kansas City Missouri   1981 — 1985

Ana McDaniel Ana McDaniel Greater Boston Area Details
Ana McDaniel's Aspect Software Experience March 2009 - March 2013
Job General Accounting Assistant at WellPet
Industry Accounting
Experience
WellPet  March 2013 - Present
Aspect Software   March 2009 - March 2013
The Gem Group  July 2004 - March 2009
Cubist Pharmaceuticals  October 2003 - July 2004
GSI LUMONICS  October 1999 - July 2003

Skills
Accounting, Account Reconciliation, Financial Reporting, Auditing, Accounts Payable, Sarbanes-Oxley Act, Accruals, SAP, Budgets, Account Management, Cross-functional Team..., Customer Service, Management, Microsoft Excel, Microsoft Office, Vendor Management

Education
Northern Essex Community College   1987 — 1989
YES, BUSINESS WITH TRAVEL AND TOURISM

Mount Saint Mary's College California
Business Administration and Management, General

Roshan Budathoki Roshan Budathoki Greater Chicago Area Details
Roshan Budathoki's Aspect Software Experience November 2010 - August 2012
Job Senior Engineer at Morningstar
Industry Information Technology and Services
Experience
Morningstar  September 2015 - Present
GE Healthcare  August 2012 - September 2015
Aspect Software   November 2010 - August 2012
NathCorp   October 2008 - February 2010

Skills
Microsoft Amalga, ASP.NET, Microsoft SQL Server, SharePoint, jQuery, WCF, WPF, REST, XML, Microsoft Technologies, JavaScript Libraries, ASP.NET MVC, .NET, C#, SQL, Web Applications, ADO.NET, Software Development, CSS, Visual Studio, MySQL, Entity Framework

Education
Maharishi University of Management   2010 — 2012
Master's Degree, Computer Science

Nepal Engineering College   2003 — 2007
Bachelor of Science, Electronics & Communication Engineering

Benedict Varela Benedict Varela Greater Nashville Area Details
Benedict Varela's Aspect Software Experience May 2014 - Present
Job Solutions Consultant at Aspect Software
Industry Computer Software
Experience
Aspect Software   May 2014 - Present
Asurion  June 2013 - May 2014
C3 Consulting  November 2011 - June 2013
Aspect Software   June 2004 - November 2011
Performance Food Group Customized Distribution   May 2002 - June 2004

Skills
Microsoft SQL Server, Enterprise Architecture, Oracle, SQL, Business Analysis, IIS, Windows, Software Implementation, HTML, Microsoft Office, VMware, Integration, SharePoint, Windows Server, Product Demonstration, Technical Support, Professional Services, Linux, Requirements Analysis, Workforce Management, Databases, Visio, MS Office Suite, JavaScript, Windows Client OS, VMware Infrastructure, Software Integration, Cross-functional Team..., UML, Java, SQL Server, XML, .NET, EMC, RFP, Software Project..., Business Architecture, Facilitation

Education
Middle Tennessee State University   2000 — 2004
Bachelor of Science, Computer Science

University of Central Florida   1997 — 2000
Biology

Jennifer Aragones Tatro Jennifer Aragones Tatro Greater Chicago Area Details
Jennifer Aragones Tatro's Aspect Software Experience April 2006 - January 2010
Job Business Development Director
Industry Public Relations and Communications
Experience
Ogilvy Public Relations  May 2014 - Present
MSLGROUP  January 2010 - April 2014
Aspect Software   April 2006 - January 2010
Taproot Foundation  2006 - 2010
Elmhurst Park District  August 2003 - April 2006
Jackson National Life  May 2002 - August 2003

Skills
Social Media Marketing, Non-profits, Video Production, Marketing Strategy, Business Development, Social Media, Corporate Communications, B2B Marketing, Graphic Design, Integrated Marketing, Marketing Communications, Email Marketing, Press Releases, Digital Marketing, Nonprofits, Public Relations, Public Speaking, Newsletters, Blogging, Media Relations, Leadership, Lead Generation, Editing, Facebook, Marketing, Strategic Communications, Internal Communications, Management, B2B, Salesforce.com, Fundraising, Thought Leadership

Education
Michigan State University   1999 — 2003
B.A., Communication, Public Relations

Dick Silk Dick Silk Murfreesboro, Tennessee Details
Dick Silk's Aspect Software Experience 2006 - 2008
Job Consultant / Technician / Aspect Software / Pershing NetX360
Industry Information Technology and Services
Experience
The Computer Tutor  December 1992 - Present
Bandit Lites, Inc.   October 2013 - November 2013
Modis, Inc.   June 2010 - May 2011
Dell  2009 - 2010
Aspect Software   2006 - 2008

Skills
Customer Service, Hardware, Telecommunications, System Deployment, Troubleshooting, HTML, Programming, Business Development, Integration, Databases, Technical Support, Management

Education
Middle Tennessee State University   2003 — 2004
MS, Health & Human Performance (HPERS)

Middle Tennessee State University   1979 — 2002
BS, Psychology / Philosophy / Creative Writing

Reeves-Rogers Elementary

Reeves-Rogers Elementary

Angela Bruce Angela Bruce Greater St. Louis Area Details
Angela Bruce's Aspect Software Experience December 2006 - March 2010
Job HR Manager at Bissinger's Handcrafted Chocolatier
Industry Food Production
Experience
Bissinger's Handcrafted Chocolatier  June 2013 - Present
Perficient  March 2010 - December 2012
Aspect Software   December 2006 - March 2010
Matthews Book Company  July 2004 - December 2006
Financial Resources of America  April 2003 - July 2004

Skills
Human Resources, Personnel Management, Applicant Tracking..., Onboarding, HRIS, Recruiting, Employee Relations, Internet Recruiting, Performance Management, Benefits Administration

Education
Lindenwood University   2005 — 2008
MBA, HR

McKendree University   1999 — 2003
BBA, Management

Peter Koenig Peter Koenig Greater Chicago Area Details
Peter Koenig's Aspect Software Experience June 1988 - Present
Job Software Engineer at Aspect Software
Industry Telecommunications
Experience
Aspect Software   June 1988 - Present
Concerto Software  September 2004 - August 2005
Rockwell FirstPoint  June 1988 - September 2004

Skills
ACD, Software Development, Program Management, Strategic Planning, SIP, Telecommunications, C++, C#, IVR, Visual Studio, Contact Centers, VoIP, ClearCase, CTI

Education
North Central College   1993 — 1998
MS, Computer Science

University of Illinois at Urbana-Champaign   1984 — 1988
BS, Computer Science

Kelsey Franklin Kelsey Franklin Canton, Ohio Area Details
Kelsey Franklin's Aspect Software Experience 2000 - 2008
Job Senior Network Engineer at CourtView Justice Solutions
Industry Information Technology and Services
Experience
CourtView Justice Solutions  January 2008 - Present
Constellation Software, Inc., headquartered in Toronto, Canada   2008 - Present
Aspect Software   2000 - 2008
Progressive Corporation  September 1997 - March 2000
US Army  February 1992 - August 1997

Skills
TCP/IP, Unix, Avaya, Cisco Technologies, Contact Centers, Databases, Integration, Hardware, Microsoft SQL Server, Networking, SQL, Switches, Telecommunications, Telephony, VoIP, Windows

Education
Malone College   2001 — 2004
BA, Business

Shawn McCormick Shawn McCormick Greater Nashville Area Details
Shawn McCormick's Aspect Software Experience December 2012 - Present
Job Workforce Optimization Specialist at Call Design
Industry Computer Software
Experience
Call Design   June 2014 - Present
Aspect Software   December 2012 - Present
Calabrio, Inc  November 2010 - December 2012
Aspect  November 2006 - November 2010
Aspect Software   June 1999 - September 2006
Aspect Software   June 1999 - September 2000
Jackson Hewitt Tax Service  May 1990 - May 1999

Skills
Software Implementation, Business Analysis, Hands-on Training, Databases, Forecasting, Training, Unified Communications, Workforce Management, Call Center, Enterprise Software, Solution Selling, Call Logging, VoIP, Sales Engineering, Salesforce.com, Pre-sales, Contact Centers, Call Centers, Technical Support, Professional Services, Product Management

Education
Middle Tennessee State University   1992 — 1995
Bachelor of Music, Vocal Performance

Vanderbilt University   1986 — 1990
BA, Economics, Russian Studies

Rob Boudreau Rob Boudreau Greater Nashville Area Details
Rob Boudreau's Aspect Software Experience October 2007 - June 2012
Job System Analyst Technician II at Gibson Guitar
Industry Computer Software
Experience
Gibson Guitar  September 2012 - Present
Aspect Software   October 2007 - June 2012
Thomson Medstat  December 2006 - October 2007
Nashville Predators  August 2005 - June 2006
Peabody College   2002 - 2005
Harpeth Hall School  1996 - 2001
Computer Maintenance Service   1996 - 1996
MARTA Technologies   1994 - 1996

Skills
VMware, Servers, VPN, SharePoint, Windows Server, System Administration, Active Directory, Technical Support, Network Administration, VoIP, Troubleshooting, Wireless Networking, Microsoft Technologies, Integration, System Deployment, TCP/IP, Networking, Visio, Telecommunications, Operating Systems, Microsoft SQL Server, Management, Access, IIS, Data Center, Hardware, Computer Hardware, Software Installation, Microsoft Exchange, Switches, Security, Disaster Recovery, DNS, Cloud Computing, Windows 7, Virtualization, HTML, XP, Windows, Information Technology, IT Management, Help Desk Support, Citrix, Server Administration, Software Documentation

Education
Middle Tennessee State University   1985 — 1990

Saige Dunfee Saige Dunfee Greater Denver Area Details
Saige Dunfee's Aspect Software Experience January 2015 - Present
Job Consultant at Aspect Software
Industry Hospital & Health Care
Experience
Aspect Software   January 2015 - Present
Scripps Health  July 2013 - Present
Scripps Health  September 2012 - July 2013
Scripps Health  February 2010 - September 2012
Scripps Health  December 2001 - January 2010

Skills
Training, EHR, EMR, Healthcare, Leadership, Process Improvement, HIPAA, Healthcare Information..., Healthcare Management, Team Building, Change Management, Employee Relations, Organizational..., Performance Improvement, New Hire Orientations, Talent Management, Coaching, Onboarding, Performance Management, Meaningful Use, Test Management, Human Resources, Recruiting, Talent Acquisition, Leadership Development, Software Documentation

Education
National University

Don Marshall Don Marshall Cleveland/Akron, Ohio Area Details
Don Marshall's Aspect Software Experience October 2013 - Present
Job SR Customer Success Manager at Aspect Software
Industry Information Services
Experience
Aspect Software   October 2013 - Present
Aspect Software   April 2006 - October 2013
Scher Group  1995 - 2006

Skills
Customer Relations, Cross-functional Team..., Problem Solving, Technical Leadership, Strategic Leadership, Profit Center Management, CRM, P&L Management, Operations Management, Management, Customer Service, Strategic Planning, Budgets, Vendor Management, Team Leadership, New Business Development, Call Centers, Enterprise Software, Team Management, Customer Experience, Integration, Process Improvement, SaaS, Product Development, Team Building, Leadership, Sales Management, Business Process..., IVR, Telecommunications, Professional Services, Unified Communications, Product Management, Telephony, VoIP, Training, Contact Centers, Solution Selling, Pre-sales, CTI, ACD, Cloud Computing, Business Development, Start-ups, Program Management, Strategy, Outsourcing, Salesforce.com, Sales, Consulting

Education
Kent State University   2003 — 2005
Master of Business Administration (MBA)

University of Pittsburgh   1976 — 1981
Bachelor's degree

Kevin Bernard Kevin Bernard Greater Atlanta Area Details
Kevin Bernard's Aspect Software Experience 2001 - 2006
Job Enterprise Service Management at Cox Communications
Industry Telecommunications
Experience
Cox Communications  January 2011 - Present
Cox Communications  January 2006 - September 2012
Aspect Software   2001 - 2006
Mindspring  1999 - 2001
MindSpring  1997 - 1999
MindSpring  1995 - 1997
Executone  1983 - 1994

Skills
Workforce Management, Telecommunications, VoIP, Telephony, IVR, Call Center, Cisco Technologies, WAN, IP, Managed Services, Integration, Troubleshooting, Data Center, Routers, Servers, Unix, DNS, Networking, Avaya, System Deployment, Wireless, Process Improvement, Call Centers, Vendor Management, Testing, Enterprise Software, Software Installation, SDLC, Lean Enterprise Green..., Network Design, Ethernet, Switches, Software Documentation, SIP

Education
Nicholls State University   1977 — 1981
Engineering

Daniel Hoenes Daniel Hoenes Saint Charles, Missouri Details
Daniel Hoenes's Aspect Software Experience January 2013 - Present
Job Web Developer
Industry Computer Software
Experience
Aspect Software   January 2013 - Present
Wilson Monnig Creative  January 2011 - January 2013
Lindenwood University  January 2011 - January 2012
Costco Wholesale  May 2010 - September 2011
Tech Electronics  May 2011 - August 2011
OfficeMax  July 2008 - June 2010
Direct Ads   July 2005 - July 2008

Skills
Web Design, WordPress, Dreamweaver, SEO, CSS, Photoshop, PHP, Illustrator, Flash, Graphic Design, SketchUp, Cinema 4D, Mac, Adobe Creative Suite, Web Development, JavaScript, Adobe Audition, Avid Media Composer, Blogging, Social Networking, Video, HTML 5, Adobe Fireworks, InDesign, Video Editing, jQuery, MySQL, CSS3, AngularJS

Education
Lindenwood University   2009 — 2012
Bachelor of Arts (B.A.), Interactive Media and Web Design

Prichard, Thomas Prichard, Thomas Greater Atlanta Area Details
Prichard, Thomas's Aspect Software Experience July 1998 - Present
Job Software Engineer at Aspect Software
Industry Telecommunications
Experience
Aspect Software   July 1998 - Present
Melita International  1998 - 2005
Eshare  1993 - 1998

Skills
Quality Assurance, TCP/IP, SaaS, Software Engineering, XML, Microsoft SQL Server, System Architecture, VoIP, Telecommunications, Distributed Systems, C++, Unified Communications, Integration, CTI, SDLC, Cloud Computing, C#, Software Project..., IVR, Software Development, SIP, Object Oriented Design, IP, Test Automation, Agile Methodologies, Solution Selling, Perl, Unix, CRM, Operating Systems, Contact Centers, Quality Center, ClearCase, Sybase, Call Centers, Business Intelligence, Linux, Visual Studio, Product Management

Education
Mohawk Valley Community College   1980 — 1982
AAS, Electrical Engineering

Chadwicks High School   1976 — 1980
High School Diploma - Valedictorian, College/University Preparatory and Advanced High School/Secondary Diploma Program

Jason Denig, MBA Jason Denig, MBA Greater Boston Area Details
Jason Denig, MBA's Aspect Software Experience 2012 - 2013
Job Accounting Manager at Valore Inc.
Industry Accounting
Experience
Valore Inc.  May 2015 - Present
Wyless  August 2013 - May 2015
American Well Corp.   March 2013 - August 2013
Aspect Software   2012 - 2013
Bridgeline Digital  October 2009 - September 2012
Beacon Power Corporation  June 2008 - October 2009
Fidelity Investments  June 2007 - December 2007

Skills
Visual Enterprise, Microsoft Office, Financial Reporting, Microsoft Dynamics, Accounting, Leadership, Revenue Recognition, Process Improvement, Forecasting, Business Analysis, Financial Analysis, Sarbanes-Oxley Act

Education
Suffolk University - Sawyer School of Management   2011 — 2013
MBA, Concentration in Accounting

Merrimack College   2005 — 2009
Bachelors of Science in Business Administration, Accounting

Rick Godbold Rick Godbold Greater Nashville Area Details
Rick Godbold's Aspect Software Experience March 2009 - November 2009
Job Program Manager, TN Department of Safety
Industry Government Administration
Experience
TN Department of Safety   October 2010 - December 2013
.   January 2010 - October 2010
Aspect Software   March 2009 - November 2009
Aspect Communications  August 1993 - March 2000
Aspect Software   1993 - 2000
Aspect Telecommunications  1993 - 2000
Service Merchandise  April 1985 - August 1993
H. J. Wilson Co., Inc.   January 1982 - April 1985

Skills
Telecommunications, IVR, Telephony, ACD, Integration, MS Project, Project Management, Program Management, Volunteer Management, Federal Grants..., SharePoint, Call Center, Vendor Management, Call Centers, Data Center, CRM, Cross-functional Team..., Contact Centers, Professional Services, Troubleshooting, Outsourcing, Workforce Management, System Deployment, Managed Services, Process Improvement, Disaster Recovery

Education
Louisiana State University   1971 — 1973

David Spada David Spada Boston, Massachusetts Details
David Spada's Aspect Software Experience March 2010 - January 2011
Job Globally making products come alive
Industry Security and Investigations
Experience
Morpho Detection, Inc.   May 2014 - Present
EnerNOC  August 2013 - May 2014
Implant Sciences Corp.  April 2011 - August 2013
Aspect Software   March 2010 - January 2011
Analogic  April 2007 - February 2010
MySearch, LLC   June 2008 - September 2008
Analogic  June 2004 - June 2007
Instrumentation Laboratory  April 2003 - June 2004
ProvisionSoft   August 2002 - February 2003
The MathWorks  June 2001 - December 2001

Skills
Product Management, Cross-functional Team..., Medical Devices, Product Development, R&D, Engineering Management, Quality System, Quality Assurance, Competitive Analysis, FDA, Business Development, Strategic Partnerships, ISO 13485, Management, Lean Manufacturing, Program Management, Six Sigma, Design for Manufacturing, Pragmatic Marketing..., Process Improvement, Leadership, Project Management, Team Leadership, Analysis, Engineering, Strategy, Market Research, Training, Product Launch, Manufacturing, New Business Development

Education
Tufts University   2007 — 2009
Masters in Science, Engineering Management -- The Gordon Institute

Northeastern University   1998 — 2002
Bachelor in Science, Electrical and Computer Engineering

Merrimack College   1997 — 1998
Electrical Engineering

Malden Catholic High School   1993 — 1997

Monica Brown Monica Brown Greater St. Louis Area Details
Monica Brown's Aspect Software Experience August 2012 - November 2013
Job Recruiting Specialist at Insituform Technologies
Industry Human Resources
Experience
Boeing  December 2014 - March 2015
Enterprise Holdings  January 2014 - December 2014
Aspect Software   August 2012 - November 2013
Hussmann  May 2012 - August 2012
Aspect Software   July 2010 - May 2012
Scottrade  March 2010 - July 2010
Ingersoll Rand  February 2008 - April 2009
Professional Employment Group  2005 - 2007
Adecco Employment Services  2003 - 2005
Great American Insurance  2001 - 2003

Skills
Employee Relations, Talent Acquisition, Interviewing, Background Checks, Compensation, Hiring, Technical Recruiting, Sourcing, Administration, HRIS, Applicant Tracking..., Customer Service, Full-cycle Recruiting, Talent Management, Salary Negotiation, Vendor Management, Coaching, Negotiation, Process Improvement, Executive Search, System Administration, SDLC, Human Resources, Interviews, Deferred Compensation, Recruiting, Benefits Negotiation, Training, Call Centers, Temporary Placement, Leadership, Employee Benefits, Screening Resumes, Professional Services, Onboarding, Employment Law, Internet Recruiting, College Recruiting, Management, Contract Recruitment, Screening, Staffing Services, Employee Engagement, Personnel Management, Permanent Placement, HR Policies, Staff Augmentation, Cold Calling, IT Recruitment, Conflict Resolution

Education
Lindenwood University   1998 — 2008

Mindy Bollegar Mindy Bollegar Saint Louis, Missouri Details
Mindy Bollegar's Aspect Software Experience December 2013 - May 2014
Job Interactive Designer at Scorch Agency
Industry Design
Experience
Scorch Agency  May 2014 - Present
Aspect Software   December 2013 - May 2014
DAS Acquisition, LLC   January 2013 - December 2013
Red Eagle Appraisals   June 2011 - January 2013
Black Lantern Studios - Graphite Lab  May 2012 - August 2012

Skills
Photoshop, After Effects, Illustrator, InDesign, HTML, CSS, jQuery, Motion Graphics, Flash, Web Design, Adobe Creative Suite, Graphic Design, ActionScript, User Interface Design, WordPress

Education
Maryville University of Saint Louis   2010 — 2014
Bachelor of Fine Arts (BFA), Interactive Design

Scott Sikora Scott Sikora Greater Seattle Area Details
Scott Sikora's Aspect Software Experience 1996 - 1999
Job Delivering innovation through technology
Industry Computer Software
Experience
Whitepages  September 2011 - Present
Calamander, Inc (Acquired by WhitePages)   July 2009 - April 2011
Varolii (acquired by Nuance)   January 2000 - January 2009
Aspect Software   1996 - 1999
IBM  1991 - 1996

Skills
Security, Ruby on Rails, Ruby, Architecture, SaaS, Agile Methodologies, Cloud Computing, Product Management, Amazon EC2, Software Development, Agile Project Management, Software Engineering, Mobile Devices, Scalability, Enterprise Software, Web Applications, Linux, Start-ups, Telecommunications, Data Center, Testing, Entrepreneurship, Apache, Unix, Hadoop, Integration, Strategy, Distributed Systems, Java, REST, Engineering Management, System Architecture, Open Source, Git, E-commerce, Software Design, Mobile Applications, XML, Web Services, Professional Services, TCP/IP

Education
M.I.T.   1990 — 1991
Master of Science (MS), Computer Science

M.I.T.   1986 — 1990
Bachelor of Science (BS), Computer Science

M.I.T.   1986 — 1990
Bachelor of Science (BS), Electrical and Electronics Engineering

Dena Brehmer Dena Brehmer Greater Denver Area Details
Dena Brehmer's Aspect Software Experience May 2011 - June 2012
Job Project Manager at NCR
Industry Information Technology and Services
Experience
NCR Corporation  April 2013 - Present
PennyClick   June 2012 - March 2013
Aspect Software   May 2011 - June 2012
Maritz  September 1999 - May 2011
Maritz  September 1999 - July 2004

Skills
Web Project Management, MS Project, Business Analysis, Technical Leadership, SharePoint, Requirements Analysis, Software Quality..., Project Coordination, Cross-functional Team..., Integration, SaaS, Software Documentation, Testing, CRM, Team Leadership, Project Management, Software Development, Program Management, Quality Assurance, Leadership, Management, SQL, Cloud Computing, Training, SDLC, Business Intelligence, Requirements Gathering, Software Project..., Project Planning, Agile Methodologies, Agile Project Management, Vendor Management, PMP, Microsoft Project

Education
Maryville University of Saint Louis
Computer Science

Kartik Yegneshwar Kartik Yegneshwar San Francisco Bay Area Details
Kartik Yegneshwar's Aspect Software Experience January 1999 - July 2006
Job Director Client Services Integrations at BrightEdge
Industry Information Technology and Services
Experience
BrightEdge  December 2014 - Present
Oracle-Responsys  October 2012 - November 2014
SMUD  September 2009 - September 2012
Sanah Inc   July 2006 - December 2009
Aspect Software   January 1999 - July 2006
CMOS SOFT INC   December 1997 - January 1999
Siemens Public Communications Ltd.   March 1996 - November 1997
HCL-Hewlett-Packard  July 1995 - February 1996

Skills
SEO, Technology Integration, Customer Relations, Cloud Computing, Business Analysis, Requirements Analysis, Product Management, Data Analysis, Vendor Management, Management, Project Management, Strategy, Telecommunications, CRM, Call Center, Process Improvement, Analysis, IVR, VoIP, Program Management, Call Centers, Project Planning, Business Intelligence, Budgets, Business Process..., Customer Service, Integration, Project Delivery, Process Engineering, Change Management, Microsoft SQL Server, SaaS, People Management, Back Office, RFP, Customer Satisfaction, Healthcare, Team Building, Problem Solving, Budgeting, SQL Server, Solution Architecture, Software Development, Pre-sales, Leadership, Visio, MS Project, Professional Services, SOA

Education
University of California, Davis   2008 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General

Maharashtra Institute of Technology   1991 — 1995
Bachelors of Engineering, Computers

Debby Alexander Debby Alexander Greater Nashville Area Details
Debby Alexander's Aspect Software Experience 1994 - Present
Job PMPcertified Senior Project Manager
Industry Information Technology and Services
Experience
Aspect Software   1994 - Present
Metropolitan-Davidson County Public Schools   August 1987 - June 1994
Williamson County Public Schools   August 1975 - June 1987

Skills
Visio, Microsoft Office, MS Project, Workforce Management, Training, Project Management, Project Management Tools, Customer Service, CRM, Telecommunications, Strategy, Quality Management, Performance Management, Organization &..., Communication Skills, Call Center..., Consulting, SharePoint, Amdocs Clarify, Aspect Workforce..., Aspect Quality..., Aspect Performance..., Server Architecture, Vendor Management

Education
Middle Tennessee State University   1974 — 1976
Master of Science, Biology, GPA:3.9

Middle Tennessee State University   1970 — 1974
B.S., Biology, Spanish, Education, GPA:3.8

Donelson High School   1966 — 1970
Graduated, Science, 3.9 GPA

Raun Kilgo Raun Kilgo Greater Atlanta Area Details
Raun Kilgo's Aspect Software Experience December 2005 - October 2008
Job Practice Manager, OpenSpan Management Consulting
Industry Computer Software
Experience
Jacada  October 2008 - April 2009
Aspect Software   December 2005 - October 2008
PATLive  April 2001 - June 2004
Premiere Technologies, Voicecom, Intellivoice   November 1997 - April 2001
GE Spacenet, AT&T Tridom   March 1994 - November 1997
Law Firm of Kilgo and Weiss   December 1983 - December 1988

Skills
Call Center, SaaS, Customer Experience, Product Management, Telecommunications, LSSBB, LSS, Enterprise Software, Business Development, Leadership, Professional Services, Software Development, Management, Requirements Analysis, Team Building, Outsourcing, Call Centers, Solution Selling, Contact Centers, Cloud Computing, Cross-functional Team..., Training, CRM, Direct Sales, Entrepreneurship, Mobile Devices, Program Management, Salesforce.com, VoIP, Sales, Strategy, Product Development, Management Consulting, Pre-sales, Integration, Strategic Partnerships, Business Process, Unified Communications, Marketing, Business Intelligence, Go-to-market Strategy

Education
Mercer University   1977 — 1983
BA, JD

Mercer University - Walter F. George School of Law   1977 — 1983
JD, BA

Avondale High School   1972 — 1977

Bill James Bill James San Francisco Bay Area Details
Bill James's Aspect Software Experience 2004 - 2006
Job Executive & Technologist with broad experience in Market & Business Development, Product Management, Marketing, & Sales
Industry Computer Software
Experience
Genesys  2007 - Present
Aspect Software   2004 - 2006
Computer Associates  2002 - 2004
InReach Consulting   1998 - 2002
Applied Biosystems  1996 - 1997
Silicon Graphics (SGI)   1991 - 1996
Oracle  1989 - 1991
DIGITAL EQUIPMENT CORPORATION  1985 - 1989
Sandia National Laboratories  1982 - 1985

Skills
OEM, Alliances, SaaS, Channel, Strategic Partnerships, Go-to-market Strategy, Product Strategy, Cloud Computing, Partner Management, Enterprise Software, Product Management, Strategy Development, Channel Partners, New Business Development, Start-ups, Channel Management, Solution Selling, Messaging, PaaS, Product Marketing, Direct Sales, Sales Management, Managed Services, Contract Negotiations, Sales Enablement, Mobile Applications, Global Business..., Marketing Strategy, Business Strategy, Thought Leadership, Telecommunications, Outsourcing, Cross-functional Team..., Unified Communications, Product Life Cycle..., Strategic Planning, Contract Negotiation, Key Account Management, Account Executive,..., Business Alliances, Strategy, Professional Services, Program Management, Pre-sales, Mobile Devices, Management, Executive Management, VoIP, Integration, SDK development

Education
Stanford University   1983 — 1986
International Political Science

Kent State University   1977 — 1981
BBA, Information Systems GPA 3.75

West Virginia University   1981 — 1982
MS, Business & Economics GPA 3.9

Missy McConnell Missy McConnell Greater St. Louis Area Details
Missy McConnell's Aspect Software Experience January 2008 - Present
Job Dynamics CRM Consultant at Aspect Software
Industry Computer Software
Experience
Aspect Software   January 2008 - Present
fig.  March 2006 - December 2007
Zale, Piercing Pagoda brand   February 2000 - March 2006

Skills
Quality Assurance, Microsoft CRM, Microsoft Dynamics, Business Analysis, Professional Services, Business Process, Technical Training, CRM, SharePoint, Software Project..., Microsoft SQL Server, Cloud Computing, Microsoft Technologies

Education
Missouri State University   1998 — 2002
BS Computer Information Systems, Computers

Southeast Missouri State University   1997 — 1998
Accounting

Lori Amundson Lori Amundson Greater Minneapolis-St. Paul Area Details
Lori Amundson's Aspect Software Experience 2008 - 2010
Job Sales and Marketing Professional | Information and Communication Technologies
Industry Computer Software
Experience
EDC  October 2012 - April 2014
Various Non-Profits  1988 - 2013
Spanlink Communications  2011 - 2012
Aspect Software   2008 - 2010
BT  2008 - 2008
Verizon Business  2004 - 2007
RaLo Marketing   2003 - 2004
ClearOne Communications  2002 - 2003
Norstan Communications  1987 - 2001

Skills
Solution Selling, SaaS, Unified Communications, Enterprise Software, Telecommunications, Direct Sales, Selling, Integration, CRM, Sales Operations, Account Management, Call Centers, Sales, Cisco Technologies, Cloud Computing, Contract Negotiation, Vendor Management, Leadership, Channel Partners, Salesforce.com, Business Process..., New Business Development, Customer Satisfaction, IVR, Lead Generation, Customer Service, Cloud Based Solutions, Large Account Sales, Work From Home, Contact Center, General Administration, Customer Relations, Complex Sales, National Account Sales, strategic selling, ROI development, application integration, technology sales, Value Based Selling, Analytics, Business Transformation, Software Sales, Software Integration, Business Ethics, Integrity, Customer Experience, Events Marketing, Vendor Relationships, Relationship Management, Customer Advocacy

Education
Blooming Prairie High School

Minnesota State University, Mankato
BS, Marketing, Management and Industrial Relations

Maria Angela Watkins Maria Angela Watkins Greater Boston Area Details
Maria Angela Watkins's Aspect Software Experience March 2007 - June 2009
Job
Industry Education Management
Experience
Merrimack College  February 2015 - Present
Merrimack College  2013 - 2015
PlumChoice Online PC Services  April 2010 - September 2012
Mercury Computer Systems, Inc.   June 2009 - December 2009
Aspect Software   March 2007 - June 2009
Thermo Fisher Scientific  October 2004 - March 2007
Orion Telecommunications  January 2003 - February 2004
Iron Mountain Records Management  2002 - 2003
National Telecard Group   January 2000 - January 2002

Skills
Revenue Recognition, Accounts Payable, Financial Statements, Spanish, Time Management, Value Stream Mapping, Accounting, Sarbanes-Oxley, Microsoft Excel, Management, Leadership, Sarbanes-Oxley Act, Hyperion Enterprise, Financial Reporting, Forecasting, Financial Analysis, GAAP, Managerial Finance, Internal Controls, Finance, Analysis, Financial Modeling, Budgets, Auditing, General Ledger

Education
Merrimack College   2014 — 2015
Masters in Management

Quincy College   1999 — 2001
AS

Franklin Pierce University
BA

Michael Ghebremedin Michael Ghebremedin Schaumburg, Illinois Details
Michael Ghebremedin's Aspect Software Experience January 2013 - Present
Job Software Engineer (CRM Developer) at Aspect Software
Industry Computer Software
Experience
Aspect Software   January 2013 - Present
Notable Solutions, Inc. (NSi)   December 2011 - December 2012
MetroStar Systems  April 2010 - December 2011
Datumsoft   2009 - 2010
Solestice Medical LLC   2009 - 2009

Skills
Microsoft SQL Server, Silverlight, ASP.NET, LINQ, Web Services, Microsoft CRM, HTML5

Education
Maharishi University of Management
Msc, Computer Science

Theodore W. Getsch Theodore W. Getsch Greater Seattle Area Details
Theodore W. Getsch's Aspect Software Experience 2011 - 2013
Job IT Consultant, SharePoint Architect, Experienced PM
Industry Information Technology and Services
Experience
United States District Court  December 2014 - Present
TechProfound   2014 - Present
COMC.com   2013 - 2014
Aspect Software   2011 - 2013
J Street Technology   2010 - 2011
Inetium  2008 - 2010
State of Minnesota, Department of Public Safety   2008 - 2008
ECG Management Consultants  2007 - 2008
Drug Free Business   2004 - 2006
Microsoft, Digital Media Division   2003 - 2004

Skills
SharePoint, Program Management, Project Management, Business Process..., Vendor Management, Process Improvement, Change Management, Business Requirements, Communications Planning, Business Analysis, Enterprise Content..., Microsoft Technologies, Microsoft Office..., IIS, SharePoint Designer, Business Process..., Database Design, Strategy, Consulting, Strategic Partnerships, Software Documentation, Business Development, Management, Cloud Computing, Business Intelligence, Team Leadership, Training, Integration, Software Project..., IT Strategy, Professional Services, Enterprise Architecture, Governance, Enterprise Software, SDLC, CRM, Solution Architecture, Requirements Analysis, Agile Methodologies, Information Technology, Software Development

Education
University of Minnesota-Twin Cities   1996 — 1998
B.A., Communications

Normandale Community College   1994 — 1996
A.A., Speech Communications

Tammy Collier Tammy Collier Dallas/Fort Worth Area Details
Tammy Collier's Aspect Software Experience December 2010 - January 2015
Job Application Sales Manager South East at Oracle
Industry Information Technology and Services
Experience
Oracle  March 2015 - Present
Aspect Software   December 2010 - January 2015
Teleservices Direct  March 2010 - November 2010
Convergys  March 2007 - January 2010
Montclair State University  October 2003 - May 2006
King TeleServices LLC  October 2002 - May 2003
Netigy  December 1999 - September 2001
Cablevision  January 1999 - December 1999
Verizon  April 1997 - April 1998
Wyndham Worldwide / RCI  July 1993 - February 1997

Education
Montclair State University   2003 — 2006
B.A., Political Science- Magna Cum Laude

Phil Sherer Phil Sherer Greater St. Louis Area Details
Phil Sherer's Aspect Software Experience January 2014 - Present
Job Practice Lead Social and Digital Solutions at Aspect Software
Industry Information Technology and Services
Experience
Aspect Software   January 2014 - Present
Aspect Software   February 2010 - Present
Quilogy  February 2009 - February 2010
Quilogy  October 2007 - February 2009
Quilogy  February 2007 - October 2007
Quilogy  September 2006 - February 2007

Skills
Digital Marketing..., Social Media Strategy, User Experience and..., Client Services and..., Web Project Management, Marketing Research, Digital Marketing, Social Media Marketing, Usability, User Experience, Strategy, Thought Leadership, SEO, Social Media, CRM, Social Media Measurement, Information Architecture, Salesforce.com, Marketing Strategy, SharePoint, Cross-functional Team..., Public Relations, Management, Account Management, Business Intelligence, Mobile Applications, Training, Lead Generation, Digital Communication..., SaaS, Business Development, Marketing, Sales, PPC, Enterprise Software, Market Research, Copywriting

Education
Lindenwood University   2005 — 2006
Bachelor of Arts, Business Administration and Marketing

Lyndon Vidrine Lyndon Vidrine Phoenix, Arizona Area Details
Lyndon Vidrine's Aspect Software Experience April 2013 - September 2013
Job Legal Business Partner
Industry Law Practice
Experience
First Solar  December 2014 - Present
Pinnacle Consulting, Inc  October 2013 - December 2014
Aspect Software   April 2013 - September 2013
First Solar  January 2013 - March 2013
Honeywell Aerospace  July 2007 - January 2013
Ella's Tea Party, Inc.   November 2008 - November 2012
Verizon Wireless  March 2007 - July 2007
Spectrum Surveying and Engineering  June 2001 - January 2007
Four Seasons Hotels and Resorts  January 2000 - June 2001

Skills
Transactional Law, Contract Negotiations, Real Estate, Land Use Planning, Key Performance..., Contract Management, Program Management, Telecommunications, Leasing, Aerospace, Supply Chain, Non-profits, Knowledge Base, Channel Partners, Business Acumen, Contract Negotiation, Wireless, Nonprofits, Management, Corporate Law, Strategy, RF, microwave, Telco, Building Permits, Site Development, Site Acquisition, Real Estate Due..., Due Diligence, NEPA, Phase I, Distributed Antenna..., Milestones, Lease Negotiations, Lease Administration, Zoning, Licensing, Negotiation, Leadership, Intellectual Property, Procurement, Legal Writing, Joint Ventures, Trademarks, Dispute Resolution, International Law, Mergers & Acquisitions, Project Management, Process Improvement, Cross-functional Team...

Education
University of Nevada-Las Vegas   2000 — 2003
JD, Law

Louisiana College   1995 — 2000
BA, Pre-Law

Darlene Hagg Darlene Hagg Brentwood, Tennessee Details
Darlene Hagg's Aspect Software Experience April 2004 - July 2008
Job eLearning Manager at AmSurg
Industry Human Resources
Experience
AmSurg  January 2013 - Present
AmSurg  December 2008 - January 2013
Aspect Software   April 2004 - July 2008
Legato Systems  2001 - April 2004
Aspect Communications  1998 - 2001
Watson Wyatt  February 1991 - June 1997

Skills
Training, Human Resources, Employee Training, Management, Program Management, Customer Service, HRIS, Analysis, Project Management, Personnel Management, Cross-functional Team..., Project Planning, Vendor Management

Education
Monroe Community College

Jeffrey Ruth Jeffrey Ruth Greater Denver Area Details
Jeffrey Ruth's Aspect Software Experience November 2010 - Present
Job Solutions Consultant at Aspect Software
Industry Telecommunications
Experience
Aspect Software   November 2010 - Present
Wells Fargo  May 2009 - November 2010
Global Technology Resources  January 2008 - April 2009
Genesys  April 2005 - January 2008
NEC Unified Solutions  January 2002 - April 2005
Gold Systems  January 1998 - January 2002
Sports Authority  1998 - 1999

Skills
Unified Communications, Finance, IVR, Healthcare, Contact Centers, CTI, Sales, Solution Selling, Solution Architecture, IT Solutions, Sales Engineering, Cisco Technologies, Cisco Certified, Genesys, Genesys Framework, Aspect

Education
Metropolitan State College of Denver   1995 — 2000
Bachelor of Applied Science (B.A.Sc.), Computer and Information Sciences and Support Services

Max Mari Max Mari Chicago, Illinois Details
Max Mari's Aspect Software Experience August 2013 - Present
Job Account Executive at Aspect Software
Industry Information Technology and Services
Experience
Aspect Software   August 2013 - Present
MRI Software LLC  January 2012 - July 2013
MRI Software LLC  October 2010 - January 2012

Skills
Salesforce.com, Sales Presentations, Client Relationship..., CRM, Sales Process, Sales Operations, Sales, New Business Development, SaaS, Negotiation, B2B, Strategy, Solution Selling, Program Management, Management, Account Management, Enterprise Software

Education
John Carroll University   2006 — 2010
Bachelor of Science, Marketing

St. Ignatius College Preparatory   2002 — 2006

Debbie (Decker) Michael Debbie (Decker) Michael Virginia Beach, Virginia Details
Debbie (Decker) Michael's Aspect Software Experience 1997 - 2001
Job Manager, Scripting and Routing at Cox Communications
Industry Telecommunications
Experience
Cox Communications  August 2012 - Present
Cox Communications  January 2011 - August 2012
Cox Communications  January 2009 - January 2011
Cox Communications  April 2006 - January 2009
Cox Communications  March 2005 - April 2006
ChainDrugStore.net  2001 - 2003
Aspect Software   1997 - 2001
Pulse Technologies  1996 - 1997
Sato Travel  May 1994 - October 1996
Digitel  August 1993 - May 1994

Skills
Capacity Planning, Call Center, Telecommunications, Telephony, IVR, Vendor Management, Customer Experience, VoIP, Cross-functional Team..., ACD, Process Improvement, Unified Communications, Call Centers, Switches, Project Management, Leadership

Education
Middle Tennessee State University
BS, Science, Psychology

Lisa (Tingley) McDonald Lisa (Tingley) McDonald Greater Boston Area Details
Lisa (Tingley) McDonald's Aspect Software Experience November 2007 - Present
Job Sr. HR Manager
Industry Computer Software
Experience
Aspect Software   November 2007 - Present
Harvard University  July 2002 - November 2007
Coca-Cola Enterprises  June 2001 - July 2002
Event Zero  2000 - 2001
General Dynamics  1997 - 1999

Skills
HRIS, Benefits Management, Performance Management, Performance Appraisal, HR Metrics, Compensation & Benefit, Global Operations, HR Policies, Onboarding, HR Consulting, Personnel Management, FMLA, Benefits Administration, Succession Planning, Benefits Negotiation, Internet Recruiting, HR Transformation, Screening Resumes, Employer Branding, Employment Law, Hiring, Training, IT Recruitment, Temporary Placement, Workforce Management, Recruiting, Management, Organizational Design, Acquisition Integration, ADP Payroll, Interviews, Team Building, Executive Search, Screening

Education
Northeastern University   1996 — 2001
BSBA, Human Resources

Brian Skaggs, M.A. Brian Skaggs, M.A. Greater St. Louis Area Details
Brian Skaggs, M.A.'s Aspect Software Experience May 2013 - January 2015
Job Consultant / HR Professional
Industry Human Resources
Experience
Suddenlink Communications  April 2015 - Present
Confidential  January 2015 - Present
Aspect Software   May 2013 - January 2015
Cole & Company, P.C.   April 2014 - September 2014
Rose International  September 2012 - March 2013
River City Casino  September 2011 - September 2012
University Housing at SIUE   July 2009 - May 2011
Maritz  June 2010 - September 2010

Skills
Interviews, Screening Resumes, Recruiting, Applicant Tracking..., Onboarding, Performance Management, Leadership, Organizational..., Training, Human Resources, Microsoft Office, Structured Interviews, Exit Surveys, Succession Planning, Technical Recruiting, HRIS, Personnel Management, Communication, SPSS, Behavioral Interviewing, Employee Benefits, Conflict Management, Psychology, Statistics, SurveyMonkey, Deferred Compensation, Infinium, Staff Supervision, Resume Writing, Hiring, Job Descriptions, Team Leadership, Management, Industrial /..., Survey Development, Survey Monkey, Statistical Analyses, Corporate Recruiting, Process Improvement, Employment Law, Technical Writing, Talent Acquisition, Employee Relations, Talent Management

Education
Southern Illinois University, Edwardsville   2009 — 2011
Master of Arts, Industrial/Organizational Psychology

Missouri State University   2006 — 2009
Bachelor of Science, Psychology

Britney Whitmire Britney Whitmire Raleigh-Durham, North Carolina Area Details
Britney Whitmire's Aspect Software Experience January 2014 - Present
Job Services Sales Manager at Aspect Software
Industry Information Technology and Services
Experience
Aspect Software   January 2014 - Present
Aspect Software   August 2010 - Present
Quilogy  April 2004 - Present

Skills
Solution Selling, Cloud Computing, Professional Services, SharePoint, Account Management, Sales Process, Unified Communications, Lead Generation, Microsoft CRM, CRM

Education
North Carolina State University   1999 — 2003
Bachelor of Arts, Communications

ADHS   1995 — 1999

Jessica Rollberg Jessica Rollberg Greater St. Louis Area Details
Jessica Rollberg's Aspect Software Experience July 2009 - September 2012
Job Staffing Resource Specialist at SSM Homecare
Industry Information Technology and Services
Experience
SSM Health  November 2012 - Present
Aspect Software   July 2009 - September 2012
St. Louis Day of .NET 2010 Conference Committee   2010 - 2011
Aspect Software (formerly Quilogy)   July 2009 - December 2009
TGIFriday's  August 2002 - June 2009
L.A. Weight Loss   May 2000 - April 2002
2009 Outback Steakhouse   January 2000 - January 2002

Skills
Energetic professional..., Superior communication..., Tenacious in securing..., Forging, SharePoint, Management, Business Intelligence, Strategy, Recruiting, Sourcing, Integration, .NET, Leadership, Business Process..., SDLC, Enterprise Software, Human Resources

Education
Lindenwood University   2005 — 2010
Bachelors, Mass Communications

Lindenwood University St   2005 — 2009
Bachelors, Mass Communications; Media & Advertising

Francis Howell North High School   1994 — 1998
High School Diploma

David Woolbright David Woolbright Greater Nashville Area Details
David Woolbright's Aspect Software Experience August 2010 - August 2011
Job Senior Consultant at Conexess Group
Industry Hospital & Health Care
Experience
Conexess Group  February 2014 - Present
Synergy Systems, LLC  August 2011 - Present
Aspect Software   August 2010 - August 2011
Emdeon  April 2008 - May 2010
Healthways  2002 - 2008

Skills
.NET, Agile Methodologies, User Experience, User Interface Design, User Interface, Scrum, JavaScript, CSS, Visio, HTML 5, C#, User Experience Design, HTML, Information Architecture, Mobile Applications, Requirements Analysis, Software Development, Usability, Web Applications, Web Development, jQuery

Education
Lipscomb University   1986 — 1990
BA, Mass Communication

Cookeville High School   1984 — 1986

Benjamin Sherertz Benjamin Sherertz Greater St. Louis Area Details
Benjamin Sherertz's Aspect Software Experience October 2011 - October 2014
Job Software Developer at Coolfire Solutions
Industry Information Technology and Services
Experience
Coolfire Solutions  November 2014 - Present
Aspect Software   October 2011 - October 2014
Aspect Software   September 2009 - October 2011
Microsoft  August 2007 - August 2009
Freelance  August 2008 - 2009
Journal Broadcast Group  June 2008 - August 2008

Skills
SharePoint, Web Design, Web Development, Mobile Design, Graphic Design, User Experience, HTML, HTML 5, CSS, JavaScript, C#, .NET, Wordpress, XML, XHTML, XSL, XSLT, CAML, Photoshop, CMS, User Interface

Education
Missouri State University   2004 — 2009
BS, Marketing (Advertising & Promotions), Art

Perry Simeroth Perry Simeroth Greater St. Louis Area Details
Perry Simeroth's Aspect Software Experience April 2004 - Present
Job Application Architect
Industry Computer Software
Experience
Aspect Software   April 2004 - Present
XTRA Lease  2001 - 2004
Premcor  1998 - 2000
Renaissance Worldwide  1996 - 1998
Tripos  1984 - 1996

Skills
Application Lifecycle..., Agile Methodologies, Scrum, Application Architecture, Software Project..., TFS, WCF, ASP.NET, Microsoft SQL Server, Agile Project Management, Integration, Requirements Analysis, Software Development, Software Design, SDLC, Process Improvement, Enterprise Architecture, Consulting, Enterprise Software

Education
Washington University in St. Louis   1978 — 1983
Master of Science (MS), Computer Science

Lindenwood University   1997 — 2001
Master of Business Administration (MBA)

Raju jetty Raju jetty Atlanta, Georgia Details
Raju jetty's Aspect Software Experience November 2011 - December 2012
Job Technical Project Manager ( IMS) Cox Communications
Industry Telecommunications
Experience
Cox Communications  May 2015 - Present
Vodafone  October 2014 - April 2015
IPC Systems, Inc.   October 2013 - September 2014
Cisco  January 2013 - August 2013
Aspect Software   November 2011 - December 2012
Avaya  July 2010 - October 2011
Bharat Sanchar Nigam Limited  March 2003 - June 2010

Skills
SIP, VoIP, IP, Avaya, H.323, Unified Communications, IVR, Testing, Ethernet, Telephony, Telecommunications, ISDN, TCP/IP, Test Automation, Avaya Technologies, Call Center, SS7, PBX, Data Analytics, Reports & Analytics, IP Multimedia Subsystem, LTE, PSTN, 3G, 4G, 2G, Diameter, ISUP, 3GPP, UMTS, Contact Centers, MGCP, S1AP, GTP, Tcl-Tk, Shell Scripting, Linux, HLD & LLD degign

Education
Jawaharlal Nehru Technological University
Bachelor’s Degree, Electrical and Electronics Engineering, 1

Alexander Soler Alexander Soler San Diego, California Details
Alexander Soler's Aspect Software Experience January 2008 - June 2010
Job BDR Specialist at Managed Solution
Industry Information Technology and Services
Experience
Managed Solution  April 2013 - Present
StarPoint Advantage   June 2010 - April 2013
Aspect Software   January 2008 - June 2010
Brown Shoe Company (Famous Footwear)   November 2007 - January 2008
Dell  September 2006 - October 2007

Skills
Telecommunications, Avaya, Telephony, Computer Hardware, Servers, IVR, Contact Centers, Virtualization, Microsoft Exchange, VMware, Unified Communications, Windows 7, Call Centers, ACD, Troubleshooting, Technical Support, System Deployment, Active Directory, Cisco Technologies

Education
MiraCosta College   2006 — 2006
General Studies

San Diego Mesa College
Associate's Degree, Management Information Systems, General

Mayuri Dekate Mayuri Dekate Boston, Massachusetts Details
Mayuri Dekate's Aspect Software Experience May 2015 - Present
Job R&D Intern at Aspect Software
Industry Telecommunications
Experience
Aspect Software   May 2015 - Present
Doordarshan News  May 2013 - August 2013

Skills
C#, SIPP, Java, C++, SIP, VoIP, Perl, Android, SQL, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Social Media, Research, Photoshop, Management, Project Management, Teamwork, Public Speaking, Customer Service

Education
Northeastern University   2014 — 2016
Master's degree, Telecommunications Management, A

Bachelor of Engineering in Electronics and Telecommunication   2009 — 2013

Cdac
Post Graduate Diploma in Wireless and Mobile Computing

Don Gandy Don Gandy Greater Nashville Area Details
Don Gandy's Aspect Software Experience July 2004 - July 2008
Job Experienced Contact Center and Workforce Optimization Software Sales Director, Intradiem
Industry Telecommunications
Experience
Intradiem  November 2014 - Present
Verint-Systems  February 2013 - October 2014
Verint  July 2008 - February 2013
Aspect Software   July 2004 - July 2008
Aspect Communications  October 2001 - June 2004

Skills
IVR, Call Center, Unified Communications, Contact Centers, Solution Selling, Workforce Management, ACD, SaaS, Enterprise Software, VoIP, Professional Services, Telephony, Salesforce.com, CTI, Telecommunications, Cloud Computing, Direct Sales, Sales, Management, Sales Operations, Channel Partners, Leadership, Data Center, CRM, Avaya, Outsourcing, Business Alliances, Software Industry, Call Centers, Wireless, IP, Sales Enablement, Mobile Devices, Product Management, Sales Management, Managed Services, Vendor Management, Sales Process, Selling, Demand Generation, Customer Experience, Pre-sales, Go-to-market Strategy, Lead Generation, Integration, Account Management, SIP, Sales Engineering, Partner Management, Strategic Partnerships

Education
Middle Tennessee State University   1988 — 1994
Bachelor, Mathematics

Oakland High School

Oakland High School

Margaret (Peggy) Tripp Margaret (Peggy) Tripp Salem, New Hampshire Details
Margaret (Peggy) Tripp's Aspect Software Experience July 1999 - July 2008
Job Independent Consultant
Industry Computer Software
Experience
Independent Consultant  July 2008 - Present
Aspect Software   July 1999 - July 2008
Platinum Technology (now Computer Associates)   March 1996 - May 1999
Platinum Technology  1995 - 1999
Pivotpoint  1993 - 1995
Powersoft  1991 - 1992
Mark III   1989 - 1990

Education
Northeastern University   1981 — 1991

Matt Ricketson Matt Ricketson Greater Boston Area Details
Matt Ricketson's Aspect Software Experience January 2009 - December 2011
Job
Industry Computer Software
Experience
PowerPlan, Inc.   March 2012 - December 2014
Aspect Software   January 2009 - December 2011
Novell, Inc.   2005 - January 2010

Skills
Enterprise Software, Integration, SaaS, Customer Relations, Account Management, Change Management, Strategic Planning, Professional Services, Process Improvement, Business Intelligence, Program Management, New Business Development, Cloud Computing, ERP, Salesforce.com, Customer Service, CRM, Business Development, Business Process..., Management, Leadership, Solution Selling, Training, Pre-sales

Education
Lehigh University
Bachelor of Science (BS), Engineering

Eric James Eric James Greater Chicago Area Details
Eric James's Aspect Software Experience November 1996 - Present
Job Consulting Engineer
Industry Program Development
Experience
Aspect Software   November 1996 - Present
Concerto Software  2004 - 2005
Rockwell FirstPoint Contact  1997 - 2004
Rockwell Electronic Commerce  1997 - 1999
IDS  1997 - 1998
Netsimile, Inc.   1987 - 1997
Joffrey Ballet School  1982 - 1994
Joffrey Ballet School  1983 - 1990
Indec, Inc.   1985 - 1987
Control Systems, Inc.   1983 - 1985

Skills
User Interface Design, Web Applications, Web Application Design, HTML 5, JavaScript, jQuery, CSS, Node.js, Meteor.js, D3.js, JSON, MongoDB, .NET, Data Analytics, Data Visualization, Cloud Computing, Software Development, Application Development, C#, System Architecture, Agile Methodologies, WCF, SOA, XML, Web Services, Windows, Object Oriented Design, Visual C#, Software Engineering, Visual Studio, Contact Centers, Mobile Applications, OOP, IIS, Microsoft SQL Server, ASP.NET, Distributed Systems, SOAP, Web Development, ASP.NET MVC, Windows Services, Server Architecture, jQuery Mobile, Silverlight, SQL Server, Agile, Enterprise Software, Software Design, Scrum

Education
New York Institute of Technology   1983 — 1983
Liberal Arts and Sciences/Liberal Studies

Academy of Health Sciences   1982 — 1983
Dental Technician , Dental Technician

School of Visual Arts   1980 — 1982
Graphic Design

Parsons School of Design   1981 — 1981
None, Graphic Design

Harry S. Truman High School   1979 — 1980

High School of Art & Design   1977 — 1980
Graphic Design

Michele Skibinski, SPHR Michele Skibinski, SPHR Greater Chicago Area Details
Michele Skibinski, SPHR's Aspect Software Experience April 2011 - Present
Job Sr. HR Manager & Business Partner at Aspect Software
Industry Human Resources
Experience
Aspect Software   April 2011 - Present

Skills
Employment Law, Onboarding, Recruiting, Benefits Administration, Deferred Compensation, HRIS, Workforce Planning, Human Resources, Leadership Development, Process Improvement, Talent Acquisition, Personnel Management, Employee Relations, Management, Talent Management, Performance Management, Organizational Design, Vendor Management, Applicant Tracking..., Enterprise Software, Hiring, FMLA, Strategic Planning, Leadership, Telecommunications, Training, SaaS, Succession Planning, Employee Engagement, Change Management, Employee Training, Interviews, Coaching, College Recruiting, Budgets, Labor Relations, HR Policies, Compensation & Benefit, Team Building, Customer Service, Organizational..., Employee Benefits

Education
Le Moyne College   1996 — 2000

Frank Kania Frank Kania Greater Minneapolis-St. Paul Area Details
Frank Kania's Aspect Software Experience January 2009 - October 2010
Job
Industry Telecommunications
Experience
Voice & Data Networks, Inc.   October 2010 - Present
Aspect Software   January 2009 - October 2010
Avaya Inc  June 2001 - December 2008
Norstan  1995 - 1998

Skills
Microsoft Exchange, DNS, Video Conferencing, Outsourcing, Active Directory, Cisco Nexus, Frame Relay, CRM, CTI, Avaya, SIP, Cisco Technologies, Professional Services, IP, VoIP, Integration, Contact Centers, Unified Communications, IVR, Cloud Computing, Enterprise Software, Switches, Solution Selling, Telephony, H.323, Networking, Wireless, Unified Messaging, Data Center, TCP/IP, Telecommunications, ACD, Managed Services, Avaya Technologies

Education
Lynchburg College   1988 — 1992

Deviprasad Bhandary, PMP Deviprasad Bhandary, PMP Dallas/Fort Worth Area Details
Deviprasad Bhandary, PMP's Aspect Software Experience 2000 - April 2008
Job Senior Project Manager at Xerox Corporation
Industry Telecommunications
Experience
Xerox Corporation  August 2010 - Present
General Electric (GE)   April 2008 - September 2010
Aspect Software   2000 - April 2008
Integra Micro Systems  1996 - 2000

Skills
Software Project..., Software Development, Program Management, Integration, SDLC, Pre-sales, Business Process..., SaaS, Vendor Management, Six Sigma, Project Management, Requirements Analysis, Business Analysis, Project Portfolio..., IT Strategy, PMO, Solution Architecture, Agile Methodologies, PMP, Business Intelligence, IT Service Management, Project Delivery, Agile Project Management, Enterprise Architecture, Outsourcing, ITIL, Requirements Gathering

Education
New Jersey Institute of Technology - School of Management   2006 — 2008
Executive MBA, Information Technology

Karnatak University   1988 — 1992
Bachelor of Engineering, Electrical and Electronics

Paul Siekierski Paul Siekierski Greater Chicago Area Details
Paul Siekierski's Aspect Software Experience January 2014 - July 2014
Job
Industry Internet
Experience
Interactive Intelligence  September 2015 - Present
Aspect Software   January 2014 - July 2014
Alcatel-Lucent  December 2010 - January 2014
PIKA Technologies  June 2010 - October 2010
Juniper Networks  April 2008 - February 2010
Gartner  April 2006 - September 2007
Intel  December 1999 - April 2006
Nokia  September 1998 - December 1999
Motorola  June 1994 - June 1998

Skills
Business Development, Account Management, Channel Partners, CRM, B2B, Product Development, Software Engineering, Solution Selling, Unified Communications, VoIP, Channel, Telecommunications, Cloud Computing, SaaS, Wireless, Managed Services, Enterprise Software, Go-to-market Strategy, Salesforce.com, Product Management, Professional Services, Product Marketing, Sales Process, Sales Operations, Selling, Management, Leadership, Mobile Devices, Security, Sales, Strategy, Networking, International Sales, Call Centers, Pre-sales, Strategic Partnerships, Customer Retention, Direct Sales

Education
Michigan State University   1989 — 1994
BS Computer Science, Software Engineering Minor Telecomm/Comm

Prospect High School   1983 — 1991

Nicole Wallen Nicole Wallen Greater St. Louis Area Details
Nicole Wallen's Aspect Software Experience January 2005 - Present
Job Education Consultant at Aspect Software
Industry Information Technology and Services
Experience
Aspect Software   January 2005 - Present
Quilogy  2005 - 2010

Skills
Databases, Enterprise Software, CRM, SQL, Oracle, Professional Services, Business Intelligence, Consulting, Oracle Applications, Direct Sales, Salesforce.com, Sales, Microsoft SQL Server, Solution Selling, Cloud Computing, Pre-sales, Lead Generation, Educational Consulting, Account Management

Education
Lindenwood University   2000 — 2004
French

Lindenwood University   2000 — 2004
Business Administration, Marketing

Gregg Weiskerger Gregg Weiskerger Greater Boston Area Details
Gregg Weiskerger's Aspect Software Experience 1999 - 2007
Job Services / Business Operations Professional
Industry Computer Software
Experience
Siemens Enterprise Communications  2009 - 2010
SER Solutions  2007 - 2009
Aspect Software   1999 - 2007
Nortel  1997 - 1999
Nortel  1993 - 1997

Education
Northeastern University
Business Management

Villanova University
Six Sigma

Wentworth Institute of Technology
Communications

Tony Pike Tony Pike Washington D.C. Metro Area Details
Tony Pike's Aspect Software Experience 1992 - 1998
Job CSC GETS
Industry Computer Software
Experience
CSC  June 2007 - Present
Cisco  1998 - 2008
Office of the Chief Technology Officer   2007 - 2007
Cisco Systems  1997 - 2007
Cisco Systems Inc, Herndon, VA   1997 - 2006
Lightspeed International   1997 - 1998
Aspect Software   1992 - 1998
Aspect Telecommunications  1992 - 1997

Education
Middlesex University   1982 — 1984

Margaret Cedrone Margaret Cedrone Burlington, Massachusetts Details
Margaret Cedrone's Aspect Software Experience May 2006 - July 2009
Job Accounts Payable Manager, North America
Industry Computer Software
Experience
Nuance Communications  November 2013 - Present
Genzyme  February 2010 - September 2012
Aspect Software   May 2006 - July 2009
Cabot Corporation  1999 - 2006
EMC/Data General Corporation   1980 - 1999

Skills
Sarbanes-Oxley Act, Auditing, Process Improvement, Accounts Payable, Cross-functional Team..., Budgets, Finance, Payroll, Revenue Recognition, Acquisition Integration, Financial Reporting, Invoicing, Management, Accounting, Internal Audit, Oracle E-Business Suite, Internal Controls, Forecasting, Hyperion Enterprise, ERP, Leadership, Financial Analysis, Managerial Finance, Variance Analysis, General Ledger, Consolidation, US GAAP, Cost Accounting, Account Reconciliation, Sarbanes-Oxley, PeopleSoft, Accounts Receivable, GAAP, SAP

Education
Nichols College
Bachelor of Business Administration (BBA), Business, GPA 3.8

Westborough High School   1968 — 1972
HS Diploma, Business

Marlene Cote Marlene Cote Greater Boston Area Details
Marlene Cote's Aspect Software Experience April 2013 - Present
Job Senior Consulting Release Engineer at Aspect Software
Industry Computer Software
Experience
Aspect Software   April 2013 - Present
Aspect Software   May 2012 - Present
Affirmed Networks  September 2010 - April 2012
Juniper Networks  February 2000 - September 2010
juniper networks  January 2000 - October 2008
Unisphere Networks  2000 - 2002
Rational Software  August 1998 - January 2000
HP Medical - Andover   1975 - 1998
Hewlett-Packard  1975 - 1996

Skills
ClearCase, Perl, Shell Scripting, Subversion, Software Development, Linux, Unix, Release Engineering, Scripting, Unix Shell Scripting, Troubleshooting, Build Automation, Software Configuration..., ClearQuest, Automation, Windows, Release Management, Ant, JIRA, SQL, System Administration, Cloud Computing, Configuration Management, Git, Java, Process Development, Builds, Continuous Integration, Agile, HP-UX, Embedded Systems, XML, Development Tools, Visual Basic, GNU Make, VBScript, Bash, HTML, SQL Server, Visual Studio, MSTest, Visual C#, Object Oriented Design, Jenkins, stash

Education
Merrimack College   1990 — 1994
Associate’s Degree, Computer and Information Sciences, General

chelmsford high school   1970 — 1974
diploma, college

Mark A. Ferreira Mark A. Ferreira Chelmsford, Massachusetts Details
Mark A. Ferreira's Aspect Software Experience January 2007 - Present
Job Business Analyst/Program/Project Manager at Aspect
Industry Computer Software
Experience
Aspect Software   January 2007 - Present
Aspect Software   January 2007 - Present
Aspect Software   2000 - 2014
Aspect Software   2000 - 2014
Aspect Software   January 2000 - December 2006

Skills
IVR, Unified Communications, Call Centers, SIP, Telecommunications, VoIP, CTI, ACD, Contact Centers, Cloud Computing, Linux, System Deployment, Enterprise Software, SaaS, Telephony, Workforce Management, Integration, TCP/IP, Program Management, Project Management, Business Analysis, Technology, Financial Services

Education
Keller Graduate School of Management of DeVry University   2005 — 2008
Master of Business Administration (M.B.A.), Project Management

Northeastern University   1978 — 1983
Bachelor of Science (B.S.), Accounting and Business/Management

Judith Laughlin Judith Laughlin Greater Seattle Area Details
Judith Laughlin's Aspect Software Experience May 2013 - Present
Job Director Managed Services at Aspect Software
Industry Telecommunications
Experience
Aspect Software   May 2013 - Present
Aspect Software Inc  September 1997 - May 2013
Concerto Software (nka Aspect Software, fka Rockwell FirstPoint Contact/Electronic Commerce)   1997 - May 2013
Delta Air Lines  October 1979 - September 1997

Skills
Professional Services, CTI, ACD, IVR, Telecommunications, Pre-sales, Call Center, Cloud Computing, Workforce Management, SaaS, Solution Selling, Unified Communications, VoIP, SIP, Call Centers, Salesforce.com, Enterprise Software, Vendor Management, Integration, Contact Centers, Management, Sales Engineering, IP, Disaster Recovery, System Deployment, Call Logging, Solution Architecture, Program Management, Mobile Devices, Service Delivery, Microsoft Technologies, Business Analysis, Avaya, Direct Sales, CRM, SharePoint, Go-to-market Strategy, Product Management, Customer Experience, Telephony, Wireless, Lync, Channel Partners, Data Center, Outsourcing, Security, Training, Customer Satisfaction, Managed Services, Strategic Partnerships

Education
Morehead State University   1970 — 1974
BBA, Accounting

Tanya Bulkovshteyn Tanya Bulkovshteyn Greater Boston Area Details
Tanya Bulkovshteyn's Aspect Software Experience March 1999 - November 2001
Job Senior FrontEnd Developer at Invaluable
Industry Computer Software
Experience
Invaluable  December 2014 - Present
Nielsen  March 2013 - December 2014
Nielsen (formerly Affinnova)   March 2011 - March 2013
Consultant  April 2009 - February 2013
The Trump Network  February 2010 - January 2011
Commonwealth Financial Network  January 2007 - December 2008
Consultant  January 2002 - December 2006
Aspect Software   March 1999 - November 2001
Nortel Networks  July 1988 - October 1996

Skills
User Experience, jQuery, CSS, JavaScript, Front-end, C#, User Interface, Web Development, ASP.NET, Web Applications, HTML, CSS3, Usability, XML, Web Standards, Prototyping, Cross-browser..., HTML5

Education
McGill University   1985 — 1988
Bachelor of Science

Vanier College   1983 — 1985

Matthew Crist Matthew Crist Dallas/Fort Worth Area Details
Matthew Crist's Aspect Software Experience 2007 - Present
Job Solutions Consultant for Aspect Software
Industry Financial Services
Experience
Aspect Software   2007 - Present

Education
Marshall University   1977 — 1981

David Schlacter David Schlacter Greater Nashville Area Details
David Schlacter's Aspect Software Experience June 2014 - Present
Job Experienced Contact Center and Unified Communications Sales Professional
Industry Telecommunications
Experience
Aspect Software   June 2014 - Present
Aspect Software   September 2007 - June 2014
Aspect Software   June 2004 - October 2006
Aspect Software   June 2000 - June 2004

Skills
Call Center, Unified Communications, Solution Selling, IVR, Salesforce.com, Workforce Management, Contact Centers, Direct Sales, Enterprise Software, Customer Experience, Account Management, Telephony, Telecommunications, VoIP, Sales, Cloud Computing, Customer Satisfaction, Call Centers, Professional Services, Channel Partners, Avaya, Sales Process, Pre-sales, Selling, Managed Services, Sales Operations, Lead Generation, Software Industry, Cold Calling, Customer Retention, Strategic Partnerships

Education
Middle Tennessee State University   1996 — 2000
Bachelor of Business Administration (BBA), Management

Michelle Rosson Michelle Rosson Reading, Massachusetts Details
Michelle Rosson's Aspect Software Experience June 2013 - May 2014
Job Payroll Professional
Industry Accounting
Experience
PAREXEL  February 2015 - Present
Aspect Software   June 2013 - May 2014
Vitalize Consulting Solutions  May 2009 - June 2012
Akamai Technologies  March 2007 - April 2009
Charles River Development  2004 - 2006
BMW of Peabody  February 2001 - April 2004
Sullivan & Worcester LLP  1993 - 2001

Skills
Payroll, ADP Payroll, ADP ReportSmith, Microsoft Excel, General Ledger, Accounting, Accruals, Human Resources, Account Reconciliation, Employee Benefits, HRIS, Journal Entries, Finance

Education
Northeastern University   1999 — 2016
Candidate, Accounting

Burdett School   1992 — 1993
Certificate, Accounting

Patricia Bacheller Patricia Bacheller Greater Boston Area Details
Patricia Bacheller's Aspect Software Experience 2007 - 2010
Job Bid and Proposal Manager at Confidential
Industry Writing and Editing
Experience
Confidential  2015 - Present
Self-Employed  2010 - 2015
Aspect Software   2007 - 2010
WebCT  2003 - 2007
Digimarc  2002 - 2003
Motorola/RiverDelta   January 1999 - January 2002
ADL  January 1997 - January 1999
DRC  January 1994 - January 1997
Simon Group   January 1990 - January 1994
Sanders/Lockheed   January 1985 - January 1990

Skills
Proposal Writing, Salesforce.com, Project Management, Business Development, Analysis, Management, Time Management, Solution Selling, Leadership, Copywriting, Technical Writing, CRM, Business Strategy, Government, Selling, SharePoint, Software Documentation, Strategy, Editing, Social Media, SaaS, Team Leadership, Sales Process, Process Improvement, Vendor Management, Consulting, Account Management, Microsoft Office, RFP

Education
Massachusetts School of Law   2011 — 2014
Juris Doctor, Law

University of Massachusetts at Lowell   2008 — 2010
MA, Criminal Justice

North Shore Community College   2006 — 2008
Associate's Degree, Criminal Justice and Corrections

Tewksubry High School

University of Massachusetts Lowell
BA, English, Art

Sam Sayegh Sam Sayegh Greater Atlanta Area Details
Sam Sayegh's Aspect Software Experience 2011 - 2013
Job Consulting Software Engineer
Industry Computer Software
Experience
Aspect Software   2011 - 2013
Aspect Software   2003 - 2011
Melita International, Inc.   1994 - 2003

Skills
TCP/IP, Software Engineering, CTI, IVR, VoIP, ClearCase, C++, Integration, Agile Methodologies, Cloud Computing, Enterprise Software, Unix, Software Development, C#, ACD, SIP, System Architecture, Telephony, SaaS, Linux, Telecommunications, Unified Communications, Microsoft SQL Server, Pre-sales, SQL, XML, .NET, Object Oriented Design, WCF, Testing, Call Centers, Servers, Distributed Systems, Sybase, Visual Studio, Troubleshooting, UML, Switches, Solaris, Technical Support, SOAP, Call Logging, Professional Services, Cisco Technologies, ISDN, CRM, Databases, Solution Architecture, Visual Basic, Eclipse

Education
Manhattan College   1974 — 1976
Bachelor of Science, Electrical and Electronics Engineering

Rajesh Daddi Rajesh Daddi Miami/Fort Lauderdale Area Details
Rajesh Daddi's Aspect Software Experience 1998 - Present
Job Sr. Principal Engineer at Aspect Software
Industry Telecommunications
Experience
aspect software   1998 - Present
Melita International  1998 - 2004

Education
Karnatak University

Brian McElroy Brian McElroy Orlando, Florida Details
Brian McElroy's Aspect Software Experience May 2014 - Present
Job Executive Council at Boy Scouts of America Troop 199
Industry Computer & Network Security
Experience
Aspect Software   May 2014 - Present
Boy Scouts of America - Troop 199   2014 - Present
TRIPRO Consulting LLC   August 2006 - Present
ISCF   2010 - 2014
Booz Allen Hamilton  1999 - 2006
SAIC  1997 - 1999

Skills
CISSP, Management, Information Assurance, Vulnerability Assessment, Business Development, Security, Systems Engineering, Computer Security, Information Security..., Program Management, DoD, Security Clearance, Network Security, Penetration Testing, Integration, Information Security, Computer Forensics, FISMA, Enterprise Architecture, Management Consulting, DIACAP, Military, Cryptography, Identity Management, Government, C&A, NIST, Strategy

Education
Morgan State University   1989 — 2004
Information Science & Systems

Nottingham High School   1985 — 1989

Brunstad, Eric Brunstad, Eric Dallas/Fort Worth Area Details
Brunstad, Eric's Aspect Software Experience 2005 - 2007
Job Kronos BSA at Lehigh Hanson
Industry Computer Software
Experience
Lehigh Hanson  November 2014 - Present
The TJX Companies, Inc.   July 2014 - September 2014
HRchitect  November 2012 - July 2014
Kronos  May 2012 - November 2012
Health Dialog  October 2007 - February 2012
Aspect Software   2005 - 2007
Symphony Services  March 1998 - June 2005

Skills
SQL Server, HTML, Excel, Word, Remote Access, Collaborative, Microsoft Office, Project Planning, Project Implementation, Project Coordination, Creative Problem Solving, Workflow Analysis, Workforce Management, SQL Tuning, TCP/IP, Troubleshooting, Testing, System Testing, Remote Management, Remote Support, Remote Control, FoxPro, Phone Etiquette, Phone Skills, Internal Communications, Cooking, Driving, Friendship, Compassion, Training Skills, Eating, Kronos Timekeeping, Kronos WFC, Microsoft SQL Server, Training, Microsoft Excel, Networking, Avaya, Telephone Skills, IVR, Remote Desktop, Microsoft Word, Technical Support, Enterprise Software, Management, Process Improvement

Education
Southern New Hampshire University   2012 — 2012
Current, Computer Science Database Management, 4.0

New Horizons Training   2011 — 2011
Certificate of completion, Access Level I, II, III, Completed

Middle Tennessee State University   1992 — 1994
None, Theoretical and Mathematical Physics, 3.4

Nashville State Tech   1989 — 1991
Associates of Science, Computer Technology

Colleen Chappell Colleen Chappell Greater St. Louis Area Details
Colleen Chappell's Aspect Software Experience December 2012 - March 2014
Job System and Data Analyst at Boeing
Industry Information Technology and Services
Experience
Boeing  May 2015 - Present
Reinsurance Group of America, Incorporated  March 2014 - May 2015
Aspect Software   December 2012 - March 2014
Graybar Electric  November 2009 - December 2012
Graybar Electric  July 2006 - November 2009
Graybar  February 2005 - July 2006
Graybar  September 2000 - December 2002

Skills
Training, Management, Inventory Management, Sales, Sales Management, Account Management, Team Building, Customer Service, New Business Development, Strategic Planning, Pricing, Team Leadership, SAP CRM, SAP, Selling, Leadership, Sales Operations, Cross-functional Team..., Process Improvement

Education
Maryville University of Saint Louis   2003 — 2006
Bachelors of Science, Information Systems Management

Truman State University   1994 — 1998
Bacelor of Art, Business Administration: Market and Management

Washington University in St. Louis

Cyndee Schneider Cyndee Schneider Hopkinsville, Kentucky Details
Cyndee Schneider's Aspect Software Experience May 2007 - Present
Job Principal Technical Support Engineer
Industry Information Technology and Services
Experience
Aspect Software   May 2007 - Present
Aspect  2007 - Present
Jennie Stuart Medical Center  January 1993 - April 1997

Skills
Troubleshooting, Telephony, Unified Communications, IVR, System Deployment, Data Center, SaaS, Cloud Computing, Disaster Recovery, VoIP, Operating Systems, Software Documentation, CTI, Technical Support, Integration, VMware, Contact Centers, SIP, Workforce Management, Call Centers, Enterprise Software, Windows Server, ACD, Hardware, TCP/IP, Databases

Education
Murray State University   2004 — 2006
Bachelor’s Degree, Information Technology

Kadir Rathnavelu Kadir Rathnavelu Seattle, Washington Details
Kadir Rathnavelu's Aspect Software Experience November 2009 - December 2010
Job Senior Product Manager at Amazon
Industry Computer Software
Experience
Amazon  May 2013 - Present
Wherez.At   October 2012 - May 2013
RealNetworks  January 2011 - February 2013
Aspect Software   November 2009 - December 2010
Sila Solutions Group  April 2008 - 2009
Toll Holdings Limited  October 2004 - March 2008

Skills
Mobile Devices, Product Management, Mobile Applications, Cloud Computing, Scrum, Software Development, Agile Methodologies, User Experience, Program Management, Start-ups, Strategy, Business Analysis, Entrepreneurship, Cross-functional Team...

Education
Monash University   2003 — 2004
MS

James Gove James Gove Greater Chicago Area Details
James Gove's Aspect Software Experience September 1997 - August 2001
Job Regional Sales Manager
Industry Financial Services
Experience
IPC  April 2004 - Present
IPC Systems, Inc.   April 2004 - Present
Stratasoft  October 2001 - April 2004
Aspect Software   September 1997 - August 2001

Skills
New Business Development, Product Management, Channel Sales, Strategic Partnerships, Sales Management, VoIP, Telecommunications, Direct Sales, Account Management, Business Development, Sales, Unified Communications, Solution Selling, Cloud Computing, Channel Partners, Enterprise Software, Professional Services, Managed Services, Product Marketing, SaaS

Education
Loyola University of Chicago   1985 — 1988
Bachelor of Business Administration (BBA), BS Human Resources & Marketing

Connie Fortunato-Puglia Connie Fortunato-Puglia San Francisco Bay Area Details
Connie Fortunato-Puglia's Aspect Software Experience 1999 - 2007
Job Vice President Human Resources, Avaya
Industry Human Resources
Experience
Avaya  September 2011 - Present
Executive Consultant  2009 - 2011
Zipcar  2007 - 2008
Aspect Software   1999 - 2007
FTP Software  1996 - 1998
Melville Corporation  1991 - 1996
Merrimack College  1986 - 1991

Skills
HRIS, Recruiting, Workforce Planning, Employee Relations, Performance Management, Change Management, Organizational..., Leadership Development, Employee Engagement, Human Resources, Deferred Compensation, Mergers & Acquisitions, Team Building, Training, Leadership, Sourcing, Compensation & Benefit, HR Policies, Strategy, Applicant Tracking..., Personnel Management, Vendor Management, Succession Planning, Business Strategy, Call Centers, Management, College Recruiting, Onboarding, Executive Search, Program Management, HR Consulting, Employee Benefits, Technical Recruiting, Temporary Placement, Executive Management, Talent Acquisition, Organizational Design, Talent Management, Benefits Administration

Education
Merrimack College   1988 — 1991
Bachelor of Science,, Management

Middle Township

Adam Ahrens Adam Ahrens Phoenix, Arizona Details
Adam Ahrens's Aspect Software Experience June 2014 - May 2015
Job Business Application Consultant at JDA Software
Industry Accounting
Experience
JDA Software  May 2015 - Present
Aspect Software   June 2014 - May 2015
JDA Software  January 2012 - June 2014
JDA Software  March 2006 - June 2014
Desert Schools Federal Credit Union  March 2003 - March 2006
Bank One  March 2001 - October 2002

Skills
Accounting, Revenue Recognition, Sarbanes-Oxley Act, Project Management, PeopleSoft, General Ledger, Process Improvement, Integration, Forecasting, Financial Accounting, Auditing, Financial Analysis, Financial Reporting, Hyperion Enterprise, Microsoft Excel, Mergers & Acquisitions, Account Reconciliation, Great Plains Software, Sarbanes-Oxley, Internal Controls, Microsoft Office, SEC filings, Accounts Receivable, Workday, Workday Financials

Education
Western International University   2008 — 2008
Bachelor of Science (BS), Business, minor in Accounting

Maricopa Community Colleges
Project Management

Randy DeYoung Randy DeYoung Greater Denver Area Details
Randy DeYoung's Aspect Software Experience October 1998 - Present
Job Systems Engineer and Owner at DRE Motorsports
Industry Computer Software
Experience
Aspect Software   October 1998 - Present
DRE Motorsports   January 2007 - Present
Aspect Communications  1998 - July 2011
EIS International  1994 - 1998
EIS International  1994 - 1998
SER Solutions, Inc. (formerly Portal Connect, Inc. and EIS International, Inc.)   1993 - 1998
Bandimere Speedway  1984 - 1991

Skills
VoIP, SIP, Telecommunications, Troubleshooting, TCP/IP, Call Center, Customer Relations, Software Installation, Telephony, Computer Hardware, ACD, CTI, IVR, Integration, Customer Service, Team Building, Windows, Switches, Active Directory, Customer Satisfaction, Team Leadership, Documentation, Linux, Hardware, Deployment, Visio, Problem Solving, Operating Systems, Servers, Process Improvement, XP, Testing, SIP Trunking, IP PBX, Digium, Aspect ACD, Contact Center..., Voice Portal, Call Flow Design, Predictive Dialers, Call Center Architecture, Call Center..., VXML, Text-to-Speech, Nuance, TDM, Session Border..., SRTP, G.711, G729

Education
Kirkwood Community College   1980 — 1983
Associate of Science (A.S.), Computer Science

Jack Grimmer Jack Grimmer Naperville, Illinois Details
Jack Grimmer's Aspect Software Experience April 2007 - August 2009
Job Retired and Loving it!
Industry Telecommunications
Experience
Home  July 2011 - Present
Aspect Software   April 2007 - August 2009
Self Employed  April 1998 - April 2007

Education
Northern Illinois University   1996 — 1998
MS Ed., Instructional Technology

North Central College   1986 — 1993
Bachelor, Computer Science

Jason Morin Jason Morin Greater Boston Area Details
Jason Morin's Aspect Software Experience April 2008 - Present
Job Senior Engineer at Aspect Software
Industry Computer Software
Experience
Aspect Software   April 2008 - Present
Aspect Software   July 1999 - April 2008

Skills
Unified Communications, SIP, IVR, VoIP, CTI, Telephony, Enterprise Software, Avaya, Telecommunications, Professional Services, TCP/IP, IP, Technical Support, System Deployment, Cisco Call Manager, Solution Architecture, SaaS, WAN, Cisco Technologies, Servers, Data Center, Contact Centers, Service Delivery, Switches, Integration, Managed Services, Virtualization, Solution Selling, Call Logging

Education
Middlesex Community College   1996 — 1999

Brenda Galsim Brenda Galsim San Francisco Bay Area Details
Brenda Galsim's Aspect Software Experience December 2003 - October 2008
Job Sales Operations Coordinator at VSS Monitoring
Industry Computer Software
Experience
VSS Monitoring  July 2013 - Present
Fortinet  October 2012 - March 2013
VMware  March 2012 - July 2012
ECHELON CORPORATION  October 2011 - December 2011
Adobe  August 2009 - January 2011
VMware, Inc  December 2008 - July 2009
Aspect Software   December 2003 - October 2008

Skills
Oracle, Sales, Management, Forecasting, CRM, Salesforce.com, Microsoft Word, Access, Auditing, Software Documentation, Sales Operations, Outlook, Professional Services, Enterprise Software, Customer Service, Direct Sales, SaaS, Accounting, Microsoft Excel, Solution Selling, Analysis

Education
Manila Central University
BS, Medical Technology

Manila Central University
BS, Medical Technology

Eric Galperin Eric Galperin Greater New York City Area Details
Eric Galperin's Aspect Software Experience December 2003 - July 2006
Job Lead Software Engineer at PINCHme
Industry Computer Software
Experience
PINCHme  June 2015 - Present
PINCHme  June 2014 - June 2015
YouBeauty.com  November 2011 - June 2014
BuyWithMe  June 2010 - November 2011
NBC Universal  March 2010 - June 2010
Medidata Solutions  November 2008 - February 2010
Nexplore Corporation   July 2006 - October 2008
Aspect Software   December 2003 - July 2006

Skills
Ruby, JavaScript, Ruby on Rails, Git, MySQL, Integration, Agile Methodologies, User Interface Design, Cross-functional Team..., Mobile Applications, Mobile Devices, Web Applications

Education
New York University   2000 — 2004

Ajay Punreddy Ajay Punreddy Greater Boston Area Details
Ajay Punreddy's Aspect Software Experience Principal EngineerBlueNote Networks2005 - 2008
Job Senior Principal Engineer/Architecure at Aspect Software
Industry Computer Networking
Experience
Aspect Software   Principal EngineerBlueNote Networks2005 - 2008
Xylan  1997 - 1999
Cascade  1995 - 1997

Education
Kendriya Vidyalaya

University of Massachusetts Lowell

Kevin Dlugasch Kevin Dlugasch Greater Atlanta Area Details
Kevin Dlugasch's Aspect Software Experience 2003 - 2005
Job Solution Architect at ZOOM International
Industry Computer Networking
Experience
ZOOM International  March 2015 - Present
Cisco Systems  November 2005 - March 2015
Aspect Software   2003 - 2005
Rockwell  1982 - 2005
Aspect Software (fka Rockwell FirstPoint Contact/Electronic Commerce, Concerto Software)   1982 - 2005
Rockwell Electronic Commerce  1982 - 2005
Rockwell FirstPoint  1982 - 2005
Rockwell Telecommunications, Switching Systems Division   1982 - 2005

Skills
Unified Communications, VoIP, Cisco Technologies, Contact Centers, Cisco Call Manager, Call Centers, IVR, SIP, Telecommunications, Telephony, SaaS, Cloud Computing

Education
Miami Dade College

Susan Matte Susan Matte Greater Boston Area Details
Susan Matte's Aspect Software Experience June 1999 - November 2008
Job IT, Internal Applications
Industry Financial Services
Experience
Litle & Co.   November 2008 - Present
Aspect Software   June 1999 - November 2008
Eastman Software, Inc. (formerly a business unit of Wang Laboratories, Inc.)   March 1981 - June 1999
Wang Laboratories, Inc  February 1981 - May 1999

Skills
Salesforce.com, Sales Operations, Account Management, Sales Management, Solution Selling, Enterprise Software, SaaS, CRM, Lead Generation

Education
Merrimack College

Casey Correll Casey Correll Greater Nashville Area Details
Casey Correll's Aspect Software Experience October 2007 - July 2008
Job Consultant at Call Design North America
Industry Computer Software
Experience
Call Design North America   September 2014 - June 2015
Emma  March 2009 - September 2014
Aspect Software   October 2007 - July 2008
Aspect Software   June 2004 - October 2007
Spheris  February 2003 - May 2004

Skills
Training, Software Documentation, Customer Satisfaction, HTML, Editing, Process Improvement, Troubleshooting, Customer Service, Salesforce.com, Email Marketing, Technical Support, Databases, Customer Experience, Social Media

Education
Middle Tennessee State University   1995 — 2002
B.S. Mass Communications, Public Relations, Business Communications and Public Relations

Middle Tennessee State University
Bachelor's degree, Mass Communication/Media Studies

Trish Yencha Trish Yencha Scranton, Pennsylvania Area Details
Trish Yencha's Aspect Software Experience July 2015 - Present
Job Program Manager at Aspect Software
Industry Information Technology and Services
Experience
Aspect Software   July 2015 - Present
Penn Foster  June 1996 - July 2015

Skills
PMP, Business Analysis, AS400, IBM iSeries, Quality Assurance, RPG, SQL, SDLC, SharePoint, Program Management, MS Project, Business Intelligence, .NET, Management, VB.NET, Visual Basic, Integration, Microsoft SQL Server, Databases, Web Development, HTML, Agile Methodologies, Scrum, Process Improvement, JavaScript, Project Planning, Software Documentation, ERP, Cross-functional Team..., Project Management, Analysis, Change Management, Software Project..., Project Portfolio..., Requirements Gathering, Team Building, Visio, Data Warehousing, Requirements Analysis, PMO, CRM, Information Technology, Systems Analysis, IT Management, E-commerce, Web Applications, COBOL, Business Process, Access, Disaster Recovery

Education
Marywood University   2003 — 2007
MBA, MIS

King's College   1992 — 1996
BS, CIS, Marketing, and Business Admin

Jan Hunter Jan Hunter Chattanooga, Tennessee Area Details
Jan Hunter's Aspect Software Experience 2005 - Present
Job Senior Program Manager at Aspect Software
Industry Computer Software
Experience
Aspect Software   2005 - Present
Aspect Communications  2000 - 2005
TCS Management Group   1995 - 2000

Skills
Workforce Management, Professional Services, ACD, SaaS, Call Center, Call Centers, Cross-functional Team..., Management, Contact Centers, Unified Communications, Program Management, IVR, CTI, VoIP, Agile Methodologies, IP, Enterprise Software, SIP, Software Development, Telephony, System Architecture, Telecommunications, System Deployment, Lync, Customer Experience, Managed Services, Service Delivery, Integration, Lync Server 2010, Unified Messaging, Outsourcing, Software Project...

Education
Middle Tennessee State University   1982 — 1986
BS, Business and Computer Science

Janet Rosson Janet Rosson Greater Nashville Area Details
Janet Rosson's Aspect Software Experience November 2014 - Present
Job Business Analyst – Managed Services at Aspect Software
Industry Computer Software
Experience
Aspect Software   November 2014 - Present
Aspect Software   October 2006 - October 2014
HEC Group   July 2004 - June 2006

Skills
Customer Experience, Unified Communications, Salesforce.com, Sales, IVR, Professional Services, SaaS, Call Centers, Enterprise Software, SIP, Business Intelligence, Sales Management, Team Building, Solution Selling, Cross-functional Team..., CTI, Project Management, Telephony, Customer Service, Direct Sales, Selling, SharePoint, Cloud Computing, Team Leadership, Management, Telecommunications, CRM, Strategic Planning, Leadership, Workforce Management, Product Management, Forecasting, VoIP, Vendor Management, Account Management, Process Improvement, Pre-sales, Sales Operations

Education
Middle Tennessee State University
Bachelor of Administration, Marketing/Business

Adam Ringenberg Adam Ringenberg Greater Nashville Area Details
Adam Ringenberg's Aspect Software Experience April 2005 - April 2007
Job Implementation Specialist at Wipro Consulting
Industry Information Technology and Services
Experience
Wipro Consulting  April 2007 - Present
Aspect Software   April 2005 - April 2007

Education
Mississippi State University - College of Business and Industry   2003 — 2004
MSIS, Information Systems

Mississippi State University - College of Business and Industry   1999 — 2003
BBA, Information Systems

Jay DeLuco Jay DeLuco Greater Boston Area Details
Jay DeLuco's Aspect Software Experience June 2011 - July 2012
Job Data Analyst
Industry Information Services
Experience
Senior Systems, Inc.   2013 - 2014
Fallon Community Health Plan  2012 - 2013
Aspect Software   June 2011 - July 2012
Hologic  April 2009 - June 2011
Hologic  September 2007 - April 2009
Cytyc  April 2003 - September 2007
Cytyc  April 2001 - April 2003
Setra Systems  April 1997 - April 2001

Skills
Business Intelligence, OBIEE, Microsoft SQL Server, Data Warehousing, SSRS, SSIS, Troubleshooting, Data Integration

Education
University of Massachusetts Lowell
BS, Information Systems

Middlesex Community College   1995 — 1997
AS, CAD Technology

James Cantrill James Cantrill Elmira, New York Details
James Cantrill's Aspect Software Experience September 1996 - July 2008
Job HMIS Administrator and Report Specialist at Catholic Charities, Diocese of Rochester, ChemungSchuyler
Industry Computer Software
Experience
Catholic Charities, Diocese of Rochester   October 2010 - Present
Catholic Charities, Diocese of Rochester   October 2009 - March 2012
Aspect Software   September 1996 - July 2008

Skills
Stored Procedures, Crystal Reports, Java, BIRT, HTML, Jasper Reports, PostgreSQL, SQL Server, Oracle, VB.NET, System Architecture, Microsoft SQL Server

Education
Massachusetts Institute of Technology   1955 — 1959
PhD, Chemistry

University of Notre Dame   1951 — 1955
BS, Chemistry

Marie A. Hallmark Marie A. Hallmark Greater St. Louis Area Details
Marie A. Hallmark's Aspect Software Experience August 2009 - August 2012
Job Software Developer at CIC Group
Industry Computer Software
Experience
Nooter Corporation  March 2013 - Present
Brown Shoe Company  September 2012 - February 2013
Aspect Software   August 2009 - August 2012
Maritz Loyalty Marketing  February 2003 - May 2009
Charter Communications  2002 - 2003
Maritz Loyalty Marketing  April 2000 - August 2002
Dimac Direct  October 1999 - April 2000
Schnuck Markets, Inc.   December 1998 - October 1999
Brown Shoe Company  April 1998 - September 1998
Monsanto  1996 - 1998

Skills
ASP.NET, Microsoft SQL Server, T-SQL, SQL, C#, Visual Studio, Oracle, JavaScript, HTML, Web Development, Visual Basic, ASP, VBScript, FTP, DBMS, Programming Languages

Education
Washington University in St. Louis

Hesser College
Computer Science ACS - GPA 3.85

St. Louis Community College

Sahitya Vinjamuri Sahitya Vinjamuri Greater St. Louis Area Details
Sahitya Vinjamuri's Aspect Software Experience January 2010 - August 2011
Job Application Analyst Mortgage systems at US Bank
Industry Information Technology and Services
Experience
US Bank  July 2011 - Present
Aspect Software   January 2010 - August 2011
Quilogy  May 2008 - January 2010
TechnoSmarts, Inc.   January 2007 - April 2008

Skills
SSIS, Business Analysis, Systems Analysis, SOA, SSRS, Microsoft Office..., SQL, PL/SQL

Education
Jawaharlal Nehru Technological University   2000 — 2004
B.Tech, Electronics and Communication Engineering

Jim McPherson Jim McPherson Greater St. Louis Area Details
Jim McPherson's Aspect Software Experience January 2010 - Present
Job Senior Director Digital Solutions Group at Aspect Software
Industry Information Technology and Services
Experience
Aspect Software   January 2010 - Present
Aspect Software   January 2010 - Present

Skills
Professional Services, Solution Selling, Agile Methodologies, Account Management, Program Management, Project Management, Agile Project Management, Business Development, Salesforce.com, CRM, Consulting, Requirements Gathering, Microsoft Technologies, Marketing, User Experience, Windows 8, Business Analysis, Business Intelligence, Cloud Computing, Enterprise Software, Management, Oracle, SaaS, Sales Enablement, SharePoint, Software Project..., Team Management

Education
Missouri State University   1989 — 1994
BS in Marketing, Emphasis in Advertising and Promotion

Derik Patton Derik Patton Washington D.C. Metro Area Details
Derik Patton's Aspect Software Experience November 2010 - Present
Job Principle Implementation Consultant at Aspect Software
Industry Transportation/Trucking/Railroad
Experience
Aspect Software   November 2010 - Present
Affiliated Computer Services, Inc.   January 2007 - November 2010

Education
Center for Information Dominance   1999 — 2000
Technical, Cryptology

Louisiana Tech University
Bachelor of Applied Science (B.A.Sc.), Computer Engineering

Maureen Croteau Maureen Croteau Greater Boston Area Details
Maureen Croteau's Aspect Software Experience 2006 - Present
Job Found ground floor opportunity to build a global business part time. $100 Million in sales year one.
Industry Telecommunications
Experience
Nerium International  January 2013 - Present
Aspect Software   2006 - Present
Aspect Software   1997 - 2006

Skills
Strategic Sourcing, Vendor Management, Supply Management, Budgets, Product Management, Procurement, Purchasing, Cross-functional Team..., Contract Negotiation, Program Management, Telecommunications, Team Leadership, Mergers & Acquisitions, Outsourcing, Management, Supply Chain Management, Software Documentation, Negotiation, Supply Chain, Strategic Planning, Manufacturing, Sourcing, Project Management, Training, Process Improvement, Business Process..., Strategy, Contract Management, Team Management, CRM, Forecasting, Leadership

Education
APICS   2011 — 2011
Certified Supply Chain Professional Workshop (CSCP)

Mount Washington College   1977 — 1979
Associates, Business

Bryan Angeletti Bryan Angeletti Greater Chicago Area Details
Bryan Angeletti's Aspect Software Experience 2005 - 2008
Job Group Controller at WESCO Distribution
Industry Financial Services
Experience
WESCO Distribution  October 2013 - Present
WESCO Distribution  September 2010 - October 2013
HAVI Global Solutions  August 2008 - September 2010
Aspect Software   2005 - 2008
Coleman Powermate  2001 - 2005
McDonald's Corporation  1995 - 2001

Skills
Financial Analysis, Financial Reporting, Forecasting, Accounting, Finance, Budgets, Strategic Planning, Financial Modeling, Business Analysis, Cross-functional Team..., Income Statement, Project Planning, Business Strategy, Change Management, Strategic Financial..., Process Improvement, Team Building, Inventory Management, Microsoft Excel, Hyperion Enterprise, Leadership, Sales Management, Operations Management

Education
North Central College   1996 — 1997
B.S., Accounting

Northern Illinois University   1989 — 1993
B.S., Marketing

St. Norbert College   1989 — 1990

Roxanne Theimer Roxanne Theimer Greater Boston Area Details
Roxanne Theimer's Aspect Software Experience January 2001 - August 2008
Job Technical and Customer Support Professional
Industry Information Technology and Services
Experience
Point and Click Solutions   May 2009 - Present
Aspect Software   January 2001 - August 2008
OrderTrust  February 2000 - December 2000
Fresenius Medical Care  April 1996 - February 2000

Skills
Troubleshooting, Customer Service, Microsoft Word, Data Analysis, Windows, Research, Microsoft Office, System Administration, Software Documentation, Databases, Technical Support, Healthcare Information..., Access, EHR, HL7, EMR, Call Centers, SQL, Administration, Process Improvement, Integration, HIPAA, Software Implementation, Training, Program Management, Operating Systems, System Deployment, Computer Hardware, Hardware

Education
Northern Essex Community College   2008 — 2010
Associates, Respiratory Care

Middlesex Community College   1985 — 1987
Associates, Computer Electronic Technology

Joanne Malomo Joanne Malomo Greater Boston Area Details
Joanne Malomo's Aspect Software Experience June 2008 - May 2009
Job Sr Accounts Payable Accountant
Industry Accounting
Experience
The MENTOR Network  November 2009 - February 2011
The MENTOR Network  November 2009 - February 2011
The MENTOR Network  November 2009 - February 2011
The MENTOR Network  November 2009 - February 2011
Aspect Software   June 2008 - May 2009
PHILIPS MEDICAL SYSTEMS  January 2007 - May 2008
KOCH MEMBRANE SYSTEMS INC  October 2004 - December 2006
BOSTON FEDERAL SAVINGS BANK  April 2003 - October 2004
SMITH & NEPHEW ENDOSCOPY, INC   October 1987 - January 2003

Education
Northeastern University
Yes, Accounting/Finance

Northeastern University
BS, Accounting/Finance

Adam Lehde Adam Lehde Saint Charles, Missouri Details
Adam Lehde's Aspect Software Experience September 2011 - June 2012
Job Mobile Software Engineer Enterprise Holdings
Industry Information Technology and Services
Experience
Enterprise Holdings  March 2014 - Present
Daugherty Business Solutions  September 2012 - March 2014
Aspect Software   September 2011 - June 2012
Unisys  May 2011 - July 2011
Northeastern Illinois University  January 2011 - May 2011
Northeastern Illinois University  October 2009 - October 2010
Barnes-Jewish Hospital  May 2009 - August 2009
North Park University  September 2008 - May 2009
Rebeken Farms   July 2005 - January 2008

Skills
Java, Programming, Database Management, Computer Hardware, SQL, MySQL, Mac OS X, Windows, Databases, Microsoft Office, Access, XML, Web Development, Android, Eclipse, Web Applications, Mobile Applications, Visual Studio, Software Development, jQuery, Agile Methodologies, AJAX, Subversion, HTML 5, VB.NET, JSON, Objective-C, iOS development, Troubleshooting, JavaScript, CSS

Education
Northeastern Illinois University   2009 — 2011
B.S., Computer Science, 3.7

North Park University   2008 — 2009

Kaskaskia College   2006 — 2008
Associate of Arts (A.A.) and Associate of Science (A.S)

Otis Leavister Otis Leavister Greater Chicago Area Details
Otis Leavister's Aspect Software Experience December 2011 - May 2015
Job Web Developer at Legacy.com
Industry Computer Software
Experience
Legacy.com  July 2015 - Present
Aspect Software   December 2011 - May 2015
Silvon Software  June 2001 - December 2011
Mitutoyo  1999 - 2001

Skills
Software Engineering, Software Development, System Architecture, Enterprise Software, Agile Methodologies, .NET, Visual Studio Team..., C#, VB.NET, Database Design, Microsoft SQL Server, IIS, TFS, WinForms, Windows Services, ASP.NET Web API, RESTful WebServices, WCF, ASP.NET MVC, HTML5, AJAX, JavaScript, TypeScript, CSS, LESS, jQuery, KnockoutJS, MVVM, XML, JSON, CORS, Web Application Security, Object Oriented Design, SOLID Principles, IoC, Dependency Injection, Automated Software..., MSTest, Code Review, StyleCop, ReSharper, LINQ, Multithreading, Internationalization, Localization, Federated Identity..., ADFS, Business Intelligence, Analysis Services, Software Project...

Education
Lewis University
Bachelor of Science, Computer Science

Ashley Tontodonato Ashley Tontodonato Greater Boston Area Details
Ashley Tontodonato's Aspect Software Experience March 2012 - June 2012
Job Staff Accountant at Mocera, Visconti, & Company CPAs LLP
Industry Higher Education
Experience
Mocera, Visconti & Company CPAs LLP   July 2012 - Present
Merrimack College  August 2008 - Present
Aspect Software   March 2012 - June 2012
The Savings Bank - TSB  May 2011 - March 2012
Pub Décor   January 2010 - January 2012
TJX  May 2008 - August 2008
Chris' Famous Pizza   May 2007 - April 2008

Skills
Teamwork, Microsoft Office, Customer Service, Customer Satisfaction, Merchandising, PowerPoint, Outlook, Microsoft Word

Education
Merrimack College   2008 — 2012
BS, Accounting

John Cabot University   2011 — 2011

Mohammed Irfan Yousuf Mohammed Irfan Yousuf Greater Boston Area Details
Mohammed Irfan Yousuf's Aspect Software Experience July 2015 - Present
Job Engineering Intern at Aspect Software
Industry Computer Networking
Experience
Aspect Software   July 2015 - Present
Kentz  April 2013 - December 2013
Accenture  October 2012 - April 2013
Advanced Communications & Electrconics Systems Co., Ltd.   December 2011 - December 2011

Skills
C, Matlab, Java, Programming, Oracle, SQL, Operating Systems, Core Java, Testing, Linux, Data Structures, Eclipse, MySQL, Wireshark, Cisco Packet Tracer, Python

Education
Northeastern University   2014 — 2016
Master's Degree, Telecommunication Systems Management

Vellore Institute of Technology   2008 — 2012
Bachelor's Degree, Electronics and Communications Engineering

International Indian School, Dammam   1994 — 2008

Michael Stefanie Michael Stefanie Lockport, New York Details
Michael Stefanie's Aspect Software Experience May 1996 - September 2013
Job Former Sr.Customer Support Field Services Engineer at Aspect Communications
Industry Telecommunications
Experience
Aspect Software   May 1996 - September 2013

Skills
Hardware Installation, Software Installation, ACD, Aspect ACD, Call Centers, Spectrum, Interconnects, Networking, Wire, Troubleshooting, Field Installation, Telecommunications, System Deployment, Telephony, SIP, VoIP, Integration, IVR, TCP/IP, Cloud Computing, Unified Communications

Education
Niagara County Community College   1987 — 1991
Associate of Arts and Sciences (A.A.S.), Electrical Engineering Technologies/Technicians

Christine Corey Christine Corey Auburn, Massachusetts Details
Christine Corey's Aspect Software Experience 1999 - 2012
Job Sr AR credit and collections analyst
Industry Accounting
Experience
Aspect Software   1999 - 2012

Education
Nichols College   1981 — 1985
Bachelor's degree, Business Management

Garry Home Garry Home Greater Chicago Area Details
Garry Home's Aspect Software Experience March 1993 - Present
Job
Industry Facilities Services
Experience
Aspect Software   March 1993 - Present

Education
Loyola University of Chicago   1970 — 1976
Master's degree, Biology, General

Jill Lloyd Jill Lloyd Parker, Colorado Details
Jill Lloyd's Aspect Software Experience January 2009 - Present
Job Principle Project Manager at Aspect Software
Industry Computer Software
Experience
Aspect Software   January 2009 - Present
AIM Technology  June 2005 - January 2009
Accutrend Data Corporation  February 2003 - June 2005

Skills
Business Intelligence, Business Process..., Customer Support, Call Centers, Project Management

Education
Minnesota School of Business
Computer Programming and Operations

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