Aspect Software
Industry: Call center company
DescriptionAspect Software, Inc. is an American multinational call center technology and customer experience company headquartered in Phoenix, Arizona. Aspect has offices in Africa, Asia, Oceania, Europe, North America, and South America. Revenue: 443 million USD (2014) CEO: Stew Bloom (1 Aug 2012–) Headquarters: Phoenix, Arizona, United States Number of employees: 2,088 (2017) Parent organization: Aspect Software Parent, Inc. Subsidiaries: Voxeo, Aspect Telecommunications, Quilogy, Inc.,
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Aspect Software Employees
Employee
Years
Job
Industry
Lisa Sylvester Lisa Sylvester's Aspect Software Experience August 2013 - Present
Job Sr. Financial Analyst at Aspect Communications
Industry Telecommunications
Experience
Aspect Software August 2013 - Present
Aspect Software July 2006 - March 2013
Oak Brook Bank October 2004 - July 2006
Aon July 2001 - October 2004
Skills
Forecasting, Financial Modeling, Variance Analysis, Sarbanes-Oxley Act, Financial Analysis, Financial Reporting, Essbase, Process Improvement, Hyperion Enterprise, Revenue Recognition, Cross-functional Team..., Budgets, Finance
Education
Northern Illinois University - College of Business
Bachelor of Science (B.S.), Accounting and Finance
Aspect Software August 2013 - Present
Aspect Software July 2006 - March 2013
Oak Brook Bank October 2004 - July 2006
Aon July 2001 - October 2004
Skills
Forecasting, Financial Modeling, Variance Analysis, Sarbanes-Oxley Act, Financial Analysis, Financial Reporting, Essbase, Process Improvement, Hyperion Enterprise, Revenue Recognition, Cross-functional Team..., Budgets, Finance
Education
Northern Illinois University - College of Business
Bachelor of Science (B.S.), Accounting and Finance
Joe Gracy Joe Gracy's Aspect Software Experience April 1999 - December 2006
Job Director, Global Benefits at Verifone
Industry Human Resources
Experience
Verifone June 2015 - Present
Yahoo June 2014 - June 2015
Yahoo! July 2008 - May 2014
eBay December 2006 - June 2008
Aspect Software April 1999 - December 2006
Hyundai Electronics America January 1996 - April 1999
Skills
Human Resources, New Hire Orientations, Policy, FMLA, Project Management, HR Policies, Vendor Management, Program Management, Analysis, HRIS, Employee Benefits, Strategy, Pooling, Benefits Administration, Benefits Design, Payroll, Leadership, Personnel Management
Education
San Jose State University 1993 — 1997
B.A., Speech Pathology/Audiology
Verifone June 2015 - Present
Yahoo June 2014 - June 2015
Yahoo! July 2008 - May 2014
eBay December 2006 - June 2008
Aspect Software April 1999 - December 2006
Hyundai Electronics America January 1996 - April 1999
Skills
Human Resources, New Hire Orientations, Policy, FMLA, Project Management, HR Policies, Vendor Management, Program Management, Analysis, HRIS, Employee Benefits, Strategy, Pooling, Benefits Administration, Benefits Design, Payroll, Leadership, Personnel Management
Education
San Jose State University 1993 — 1997
B.A., Speech Pathology/Audiology
Sandy Biggam Sandy Biggam's Aspect Software Experience 2003 - 2007
Job Senior IT Manager at Baxter Healthcare
Industry Pharmaceuticals
Experience
Baxter International Inc. January 2014 - Present
Baxter 2012 - 2015
Baxter Healthcare March 2012 - December 2013
Apex Systems February 2011 - March 2012
Peritius Consulting July 2008 - November 2010
Web 2.0 Startup January 2008 - June 2008
MVH-Telecom May 2007 - May 2008
Aspect Software 2003 - 2007
Startups - Safety Dynamics and Eqtima 2001 - 2003
O2 1999 - 2001
Skills
Management Consulting, IT Strategy, Business Intelligence, E-commerce, Telephony, PMO, Business Process..., Software, Professional Services, Program Management, Agile Methodologies, Analysis, Change Management, Cloud Computing, Consulting, Data Center, Cross-functional Team..., ERP, Enterprise Software, Executive Management, Governance, IT Operations, IT Service Management, ITIL, Information Technology, Integration, Leadership, Management, Mobile Devices, Networking, Process Improvement, Product Management, Project Management, Project Planning, Six Sigma, Software Development, Start-ups, Strategy, Telecommunications, Training, Vendor Management, Virtualization
Education
Purdue University
MS, Industrial Engineering
Purdue University
BS, Industrial Engineering
Baxter International Inc. January 2014 - Present
Baxter 2012 - 2015
Baxter Healthcare March 2012 - December 2013
Apex Systems February 2011 - March 2012
Peritius Consulting July 2008 - November 2010
Web 2.0 Startup January 2008 - June 2008
MVH-Telecom May 2007 - May 2008
Aspect Software 2003 - 2007
Startups - Safety Dynamics and Eqtima 2001 - 2003
O2 1999 - 2001
Skills
Management Consulting, IT Strategy, Business Intelligence, E-commerce, Telephony, PMO, Business Process..., Software, Professional Services, Program Management, Agile Methodologies, Analysis, Change Management, Cloud Computing, Consulting, Data Center, Cross-functional Team..., ERP, Enterprise Software, Executive Management, Governance, IT Operations, IT Service Management, ITIL, Information Technology, Integration, Leadership, Management, Mobile Devices, Networking, Process Improvement, Product Management, Project Management, Project Planning, Six Sigma, Software Development, Start-ups, Strategy, Telecommunications, Training, Vendor Management, Virtualization
Education
Purdue University
MS, Industrial Engineering
Purdue University
BS, Industrial Engineering
Ariel Valdez's Aspect Software Experience April 2015 - Present
Job Change Management Specialist at Aspect Software
Industry Information Technology and Services
Experience
Aspect Software April 2015 - Present
Express Scripts April 2014 - March 2015
ASM Research October 2013 - March 2014
ASM Research August 2011 - October 2013
ASM Research July 2007 - August 2011
US Army January 2006 - July 2007
Digital Reception Services, Inc. March 2004 - January 2006
US Army September 1999 - July 2003
Skills
Cross-functional Team..., Project Management, SharePoint, Software Documentation, Testing, Databases, Leadership, Training, DoD, Management, SDLC, Integration, Program Management, Visio
Education
Penn State University 2012 — 2013
Bachelor's Degree, Law and Society
Northern Virginia Community College 2011 — 2012
Associate's Degree, Liberal Arts
Aspect Software April 2015 - Present
Express Scripts April 2014 - March 2015
ASM Research October 2013 - March 2014
ASM Research August 2011 - October 2013
ASM Research July 2007 - August 2011
US Army January 2006 - July 2007
Digital Reception Services, Inc. March 2004 - January 2006
US Army September 1999 - July 2003
Skills
Cross-functional Team..., Project Management, SharePoint, Software Documentation, Testing, Databases, Leadership, Training, DoD, Management, SDLC, Integration, Program Management, Visio
Education
Penn State University 2012 — 2013
Bachelor's Degree, Law and Society
Northern Virginia Community College 2011 — 2012
Associate's Degree, Liberal Arts
Ariel Manalo Ariel Manalo's Aspect Software Experience September 2000 - March 2001
Job Director of Customer Operations at 1 Mainstream
Industry Computer Software
Experience
1 Mainstream July 2015 - Present
Govini July 2014 - November 2014
Adobe December 2013 - June 2014
Adobe March 2012 - November 2013
Hewlett-Packard September 2008 - March 2012
Hewlett-Packard May 2006 - September 2008
Lexmark March 2003 - May 2006
Sprint Nextel September 2001 - March 2003
Aspect Software September 2000 - March 2001
Fatbrain.com February 2000 - September 2000
Skills
New Business Development, Consultative Selling, Services Sales, Account Management, Business Planning, Portfolio Management, Product Marketing, Sales Programs, Sales Operations, Marketing Research, Needs Analysis, Customer Experience, Executive Briefings, Customer Engagement, Executive Reports, Sales, Selling, Strategy, Solution Selling, SaaS, Business Development, Business Strategy, Competitive Analysis, Strategic Planning, Salesforce.com, Professional Services, Program Management, Leadership, Management, Enterprise Software, CRM, Business Process, Cloud Computing, Cross-functional Team..., Product Management
Education
Notre Dame de Namur University 2000 — 2002
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services
University of California, Berkeley 1991 — 1995
Bachelor of Arts, Legal Studies
1 Mainstream July 2015 - Present
Govini July 2014 - November 2014
Adobe December 2013 - June 2014
Adobe March 2012 - November 2013
Hewlett-Packard September 2008 - March 2012
Hewlett-Packard May 2006 - September 2008
Lexmark March 2003 - May 2006
Sprint Nextel September 2001 - March 2003
Aspect Software September 2000 - March 2001
Fatbrain.com February 2000 - September 2000
Skills
New Business Development, Consultative Selling, Services Sales, Account Management, Business Planning, Portfolio Management, Product Marketing, Sales Programs, Sales Operations, Marketing Research, Needs Analysis, Customer Experience, Executive Briefings, Customer Engagement, Executive Reports, Sales, Selling, Strategy, Solution Selling, SaaS, Business Development, Business Strategy, Competitive Analysis, Strategic Planning, Salesforce.com, Professional Services, Program Management, Leadership, Management, Enterprise Software, CRM, Business Process, Cloud Computing, Cross-functional Team..., Product Management
Education
Notre Dame de Namur University 2000 — 2002
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services
University of California, Berkeley 1991 — 1995
Bachelor of Arts, Legal Studies
Patrick Fabian Patrick Fabian's Aspect Software Experience January 2011 - January 2012
Job Enterprise Account Executive at Commvault
Industry Computer Software
Experience
Commvault August 2015 - Present
EMC April 2014 - August 2015
Oracle December 2012 - April 2014
Avaya January 2012 - December 2012
Aspect Software January 2011 - January 2012
Verint December 2005 - July 2010
Oracle Corporation August 2000 - December 2005
Stryker Orthopaedics March 1997 - August 2000
ADP January 1996 - March 1997
Skills
SaaS, Enterprise Software, Cloud Computing, Solution Selling, Sales, Professional Services, Leadership, Salesforce.com, Direct Sales, Sales Process, Sales Operations, Account Management, Go-to-market Strategy, Channel Partners
Education
Oklahoma State University 1992 — 1995
Business, Management, Finance, Marketing
Commvault August 2015 - Present
EMC April 2014 - August 2015
Oracle December 2012 - April 2014
Avaya January 2012 - December 2012
Aspect Software January 2011 - January 2012
Verint December 2005 - July 2010
Oracle Corporation August 2000 - December 2005
Stryker Orthopaedics March 1997 - August 2000
ADP January 1996 - March 1997
Skills
SaaS, Enterprise Software, Cloud Computing, Solution Selling, Sales, Professional Services, Leadership, Salesforce.com, Direct Sales, Sales Process, Sales Operations, Account Management, Go-to-market Strategy, Channel Partners
Education
Oklahoma State University 1992 — 1995
Business, Management, Finance, Marketing
Christopher S. Roberts's Aspect Software Experience April 2008 - September 2013
Job Application Consultant at Verint
Industry Computer Software
Experience
Verint September 2014 - Present
Aspect Software April 2008 - September 2013
Aspect Software 2007 - 2007
Aspect Software December 2000 - July 2004
TCS Management Group August 1998 - December 1999
Ingram Book Company 1997 - 1998
Skills
Call Center, Workforce Management, Business Analysis, Management, Pre-sales, Process Improvement, Enterprise Software, CRM, Business Process..., Vendor Management, Call Centers, Performance Management, Troubleshooting, Training, Contact Centers, Professional Services, Forecasting, Analytics, Software Documentation
Education
Purdue University 2004 — 2011
Doctor of Philosophy (Ph.D.), Rhetoric and Organizational Communication
Western Kentucky University 1995 — 1996
M.A., Organizational Communication, 4.0
Western Kentucky University 1991 — 1995
B.A., English, Magna Cum Laude
Verint September 2014 - Present
Aspect Software April 2008 - September 2013
Aspect Software 2007 - 2007
Aspect Software December 2000 - July 2004
TCS Management Group August 1998 - December 1999
Ingram Book Company 1997 - 1998
Skills
Call Center, Workforce Management, Business Analysis, Management, Pre-sales, Process Improvement, Enterprise Software, CRM, Business Process..., Vendor Management, Call Centers, Performance Management, Troubleshooting, Training, Contact Centers, Professional Services, Forecasting, Analytics, Software Documentation
Education
Purdue University 2004 — 2011
Doctor of Philosophy (Ph.D.), Rhetoric and Organizational Communication
Western Kentucky University 1995 — 1996
M.A., Organizational Communication, 4.0
Western Kentucky University 1991 — 1995
B.A., English, Magna Cum Laude
Brett Roseland Brett Roseland's Aspect Software Experience December 2013 - Present
Job Financial Analyst at Aspect Software
Industry Research
Experience
Aspect Software December 2013 - Present
Bureau of Labor Statistics August 2012 - December 2013
Skills
Statistics, Econometrics, Corporate Finance, Financial Analysis, Forecasting, Financial Modeling, Financial Reporting, Microsoft Excel, Applied Mathematics, Strategic Thinking, Creative Problem Solving, Collaborative Problem..., Teamwork, Team Leadership, Time Management
Education
Northern Arizona University 2006 — 2011
Bachelor of Science (B.S.), Physics and Mathematics
Bishop Gorman High School 2004 — 2006
Aspect Software December 2013 - Present
Bureau of Labor Statistics August 2012 - December 2013
Skills
Statistics, Econometrics, Corporate Finance, Financial Analysis, Forecasting, Financial Modeling, Financial Reporting, Microsoft Excel, Applied Mathematics, Strategic Thinking, Creative Problem Solving, Collaborative Problem..., Teamwork, Team Leadership, Time Management
Education
Northern Arizona University 2006 — 2011
Bachelor of Science (B.S.), Physics and Mathematics
Bishop Gorman High School 2004 — 2006
Mike Ogabian Mike Ogabian's Aspect Software Experience April 2006 - Present
Job Sr. Technical Engineer
Industry Telecommunications
Experience
Aspect Software April 2006 - Present
AltiGen Communications, Inc. November 2001 - April 2006
Pacific Gas and Electric Company April 1995 - November 2001
SCM Inc. July 1991 - March 1995
Skills
CTI, IVR, SIP, Call Logging, VoIP, Unified Communications, TCP/IP, Pre-sales, SNMP, ACD, Cloud Computing, Genesys, RTP, Telephony, Telecommunications, Switches, IP, Avaya Technologies, Integration, Technical Support
Education
MBA
National University, International Business
San Jose State University
Telecommunications & Network Technologies
Aspect Software April 2006 - Present
AltiGen Communications, Inc. November 2001 - April 2006
Pacific Gas and Electric Company April 1995 - November 2001
SCM Inc. July 1991 - March 1995
Skills
CTI, IVR, SIP, Call Logging, VoIP, Unified Communications, TCP/IP, Pre-sales, SNMP, ACD, Cloud Computing, Genesys, RTP, Telephony, Telecommunications, Switches, IP, Avaya Technologies, Integration, Technical Support
Education
MBA
National University, International Business
San Jose State University
Telecommunications & Network Technologies
Josh Beekman Josh Beekman's Aspect Software Experience September 2010 - June 2013
Job Premier Support Specialist at Asurion
Industry Computer Software
Experience
Asurion April 2014 - Present
LeanKit June 2013 - January 2014
Aspect Software September 2010 - June 2013
Skills
Problem Solving, Organization &..., Learn New Software..., Teamwork, Management, Meet Deadlines, Listening to customers, Customer Satisfaction, Technical Support, Troubleshooting, Customer Service, Zendesk, VMware, Windows 7, Windows XP, Blackberry, Windows Server, SQL
Education
Nossi College of Art 2007 — 2008
Occupational Studies of Graphic Art & Design, Graphic Design
Asurion April 2014 - Present
LeanKit June 2013 - January 2014
Aspect Software September 2010 - June 2013
Skills
Problem Solving, Organization &..., Learn New Software..., Teamwork, Management, Meet Deadlines, Listening to customers, Customer Satisfaction, Technical Support, Troubleshooting, Customer Service, Zendesk, VMware, Windows 7, Windows XP, Blackberry, Windows Server, SQL
Education
Nossi College of Art 2007 — 2008
Occupational Studies of Graphic Art & Design, Graphic Design
Jonathan Zorio Jonathan Zorio's Aspect Software Experience April 2014 - Present
Job Senior Director, Aspect Software
Industry Computer Software
Experience
Aspect Software April 2014 - Present
Waterstone Management Group August 2006 - April 2014
IBM Global Business Services August 2001 - August 2006
Mainspring, Inc. May 2000 - August 2001
Cambridge Strategic Management Group June 1999 - May 2000
A.T. Kearney July 1998 - June 1999
Skills
Enterprise Software, Corporate Development, Strategic Planning, Growth Strategies, Business Transformation, Mergers & Acquisitions, Business Process..., Private Equity, Start-ups, SaaS, Cloud Computing, Acquisition Integration, Competitive Analysis, Due Diligence, Strategic Partnerships, Executive Management, Corporate Finance, Restructuring, Program Management
Education
Princeton University 1994 — 1998
A.B., History (Cum Laude)
Aspect Software April 2014 - Present
Waterstone Management Group August 2006 - April 2014
IBM Global Business Services August 2001 - August 2006
Mainspring, Inc. May 2000 - August 2001
Cambridge Strategic Management Group June 1999 - May 2000
A.T. Kearney July 1998 - June 1999
Skills
Enterprise Software, Corporate Development, Strategic Planning, Growth Strategies, Business Transformation, Mergers & Acquisitions, Business Process..., Private Equity, Start-ups, SaaS, Cloud Computing, Acquisition Integration, Competitive Analysis, Due Diligence, Strategic Partnerships, Executive Management, Corporate Finance, Restructuring, Program Management
Education
Princeton University 1994 — 1998
A.B., History (Cum Laude)
Rohan Indurkar Rohan Indurkar's Aspect Software Experience June 2014 - Present
Job Software Engineer at Voxeo (An Aspect Company)
Industry Computer Software
Experience
Aspect Software June 2014 - Present
University of Florida September 2013 - March 2014
Skills
Java, Python, TestNG, Selenium WebDriver, Test Planning, Test Management, Test Automation, Agile Project Management, Scrum, C++, VHDL, Matlab, CouchDB, JUnit, Amazon Web Services..., Microsoft Office, SDLC, Cadence, Programming, Hadoop, Amazon EC2, HTML, CSS, Eclipse, Microsoft Word, Assembly Language, Xilinx ISE, Cadence Virtuoso, Agilent ADS, SQL, XML, CCXML, VXML, Atlassian JIRA, Framework Design, JIRA
Education
University of Florida 2012 — 2014
Master of Science, Electrical & Computer Engineering, 3.3/4.0
Pune Institute of Computer Technology 2008 — 2012
Bachelor of Engineering, Electronics & Telecommunication Engineering, First Class with Distinction
Deogiri College 2006 — 2008
High School Certificate, 88.20%
Holy Cross English High School 1994 — 2006
Secondary School Certificate, 87.30%
Aspect Software June 2014 - Present
University of Florida September 2013 - March 2014
Skills
Java, Python, TestNG, Selenium WebDriver, Test Planning, Test Management, Test Automation, Agile Project Management, Scrum, C++, VHDL, Matlab, CouchDB, JUnit, Amazon Web Services..., Microsoft Office, SDLC, Cadence, Programming, Hadoop, Amazon EC2, HTML, CSS, Eclipse, Microsoft Word, Assembly Language, Xilinx ISE, Cadence Virtuoso, Agilent ADS, SQL, XML, CCXML, VXML, Atlassian JIRA, Framework Design, JIRA
Education
University of Florida 2012 — 2014
Master of Science, Electrical & Computer Engineering, 3.3/4.0
Pune Institute of Computer Technology 2008 — 2012
Bachelor of Engineering, Electronics & Telecommunication Engineering, First Class with Distinction
Deogiri College 2006 — 2008
High School Certificate, 88.20%
Holy Cross English High School 1994 — 2006
Secondary School Certificate, 87.30%
Chris Grippo Chris Grippo's Aspect Software Experience 2003 - 2008
Job Product Management and Marketing professional passionate about driving change and achieving success with new initiatives
Industry Computer Software
Experience
PC Connection, Inc. September 2014 - Present
Autodesk November 2011 - February 2014
Autodesk May 2010 - November 2011
Aspect Software 2003 - 2008
Aspect Communications 2004 - 2004
Aspect Communications 2000 - 2001
Aspect Communications 1999 - 2000
Voicetek 1998 - 1999
International Trading Connection 1996 - 1998
Skills
Product Management, Enterprise Software, Cross-functional Team..., Program Management, Strategy, Competitive Analysis, Management, Go-to-market Strategy, SaaS, Leadership, Product Lifecycle..., SIP, IVR, Demand Generation, Partner Management, Solution Selling, Integrated Marketing, Customer Satisfaction, Marketing, Cloud Computing, New Business Development, Selling Skills, Sales, Product Marketing
Education
Providence College
BS
Willamette University - Atkinson Graduate School of Management
MBA, International Business
Chelmsford High School
PC Connection, Inc. September 2014 - Present
Autodesk November 2011 - February 2014
Autodesk May 2010 - November 2011
Aspect Software 2003 - 2008
Aspect Communications 2004 - 2004
Aspect Communications 2000 - 2001
Aspect Communications 1999 - 2000
Voicetek 1998 - 1999
International Trading Connection 1996 - 1998
Skills
Product Management, Enterprise Software, Cross-functional Team..., Program Management, Strategy, Competitive Analysis, Management, Go-to-market Strategy, SaaS, Leadership, Product Lifecycle..., SIP, IVR, Demand Generation, Partner Management, Solution Selling, Integrated Marketing, Customer Satisfaction, Marketing, Cloud Computing, New Business Development, Selling Skills, Sales, Product Marketing
Education
Providence College
BS
Willamette University - Atkinson Graduate School of Management
MBA, International Business
Chelmsford High School
Jeff Althaus Jeff Althaus's Aspect Software Experience January 1999 - July 2008
Job Director at Strategic Growth, Inc.
Industry Information Technology and Services
Experience
Strategic Growth, Inc. March 2012 - Present
Salesforce.com November 2009 - March 2012
Siemens Enterprise Communications November 2008 - November 2009
SER Solutions November 2008 - January 2009
Mediu September 2008 - October 2008
Aspect Software January 1999 - July 2008
The Associates December 1997 - January 1999
USAA July 1991 - December 1997
Skills
Solution Selling, Strategic Planning, Application Architecture, SaaS, Cloud Computing, Salesforce.com..., Salesforce.com, Enterprise Software, Professional Services, Solution Architecture, CTI, Integration, CRM, PaaS, Unified Communications, IVR, Sales Engineering, Business Analysis, Force.com, Call Center, Visualforce Pages, Project Management, Go-to-market Strategy, Salesforce.com Certified, Consulting, Apex Programming
Education
University of Dallas 1998 — 2001
Masters, IT Management
Oklahoma State University 1985 — 1990
BS, Finance, Accounting and Economics
Strategic Growth, Inc. March 2012 - Present
Salesforce.com November 2009 - March 2012
Siemens Enterprise Communications November 2008 - November 2009
SER Solutions November 2008 - January 2009
Mediu September 2008 - October 2008
Aspect Software January 1999 - July 2008
The Associates December 1997 - January 1999
USAA July 1991 - December 1997
Skills
Solution Selling, Strategic Planning, Application Architecture, SaaS, Cloud Computing, Salesforce.com..., Salesforce.com, Enterprise Software, Professional Services, Solution Architecture, CTI, Integration, CRM, PaaS, Unified Communications, IVR, Sales Engineering, Business Analysis, Force.com, Call Center, Visualforce Pages, Project Management, Go-to-market Strategy, Salesforce.com Certified, Consulting, Apex Programming
Education
University of Dallas 1998 — 2001
Masters, IT Management
Oklahoma State University 1985 — 1990
BS, Finance, Accounting and Economics
Keith Jozwiakowski Keith Jozwiakowski's Aspect Software Experience August 2012 - Present
Job Everything Call Call Center Specialized in Unified Communications & Workforce Management
Industry Telecommunications
Experience
Aspect Software August 2012 - Present
Keaney Minerals April 2012 - August 2012
A Merante Contracting November 2011 - March 2012
Siemens Enterprise Communication (Merger with SER Solutions) January 2009 - October 2010
SER Solutions, Inc (formerly EIS International) April 1997 - January 2009
Surefind Technologies (Division of EIS International) January 1996 - April 1997
EIS International, Inc. January 1993 - January 1995
Skills
Call Center, Telecommunications, Channel Relationships, Enterprise Software, Customer Satisfaction, Security, Unified Communications, Solution Selling, SIP, Professional Services, SaaS, VoIP, Channel, Telephony, Managed Services, Sales Quota Achiever..., Key Account Management, Workforce Management, Hosted Services, Outside Sales, Listening to customers, Key Account..., Contract Negotiation, Closing Deals, Sales Presentations, Technical Sales..., Account Planning, New Business Development, Team Building
Education
Penn State University 1986 — 1990
B.S, BUSINESS ADMINISTRATION
Penn State University 1986 — 1990
A.S, COMPUTER SCIENCE
Aspect Software August 2012 - Present
Keaney Minerals April 2012 - August 2012
A Merante Contracting November 2011 - March 2012
Siemens Enterprise Communication (Merger with SER Solutions) January 2009 - October 2010
SER Solutions, Inc (formerly EIS International) April 1997 - January 2009
Surefind Technologies (Division of EIS International) January 1996 - April 1997
EIS International, Inc. January 1993 - January 1995
Skills
Call Center, Telecommunications, Channel Relationships, Enterprise Software, Customer Satisfaction, Security, Unified Communications, Solution Selling, SIP, Professional Services, SaaS, VoIP, Channel, Telephony, Managed Services, Sales Quota Achiever..., Key Account Management, Workforce Management, Hosted Services, Outside Sales, Listening to customers, Key Account..., Contract Negotiation, Closing Deals, Sales Presentations, Technical Sales..., Account Planning, New Business Development, Team Building
Education
Penn State University 1986 — 1990
B.S, BUSINESS ADMINISTRATION
Penn State University 1986 — 1990
A.S, COMPUTER SCIENCE
Michael Burdsall Michael Burdsall's Aspect Software Experience January 2012 - December 2012
Job Strategic Account Manager at Avaya
Industry Telecommunications
Experience
Avaya January 2015 - Present
Avaya June 2013 - December 2014
Aspect Software January 2012 - December 2012
Aspect Software February 2008 - January 2012
Aspect Software March 1999 - February 2008
Skills
Speech Analytics, Contact Centers, Unified Communications, Workforce Management, Quality Management, Performance Management, Customer Experience, Customer Satisfaction, IVR, Call Centers, Vendor Management, CTI, ACD, Call Center, Call Logging, Telephony, Channel Partners, Solution Selling, Enterprise Software, SaaS, Account Management, Business Development, Sales Management, Management, VoIP, Professional Services, SIP
Education
Northern Illinois University 1988 — 1992
Avaya January 2015 - Present
Avaya June 2013 - December 2014
Aspect Software January 2012 - December 2012
Aspect Software February 2008 - January 2012
Aspect Software March 1999 - February 2008
Skills
Speech Analytics, Contact Centers, Unified Communications, Workforce Management, Quality Management, Performance Management, Customer Experience, Customer Satisfaction, IVR, Call Centers, Vendor Management, CTI, ACD, Call Center, Call Logging, Telephony, Channel Partners, Solution Selling, Enterprise Software, SaaS, Account Management, Business Development, Sales Management, Management, VoIP, Professional Services, SIP
Education
Northern Illinois University 1988 — 1992
Kelley Cullivan Kelley Cullivan's Aspect Software Experience August 2012 - January 2013
Job Contract Recruiter
Industry Staffing and Recruiting
Experience
Aspect Software August 2012 - January 2013
Ivesia Solutions December 2011 - April 2012
Vitalize Consulting Solutions November 2010 - November 2011
Whittier Health Network March 2008 - April 2009
Manpower October 2006 - March 2008
Tour Andover Controls April 2006 - October 2006
StarMed July 2001 - May 2005
Skills
Technical Recruiting, Internet Recruiting, Talent Acquisition, Recruiting, Staffing Services, Sourcing, Temporary Placement, Benefits Negotiation, Screening, College Recruiting, Employee Relations, Contract Recruitment, Human Resources, Executive Search, Screening Resumes, Onboarding, Healthcare, Cold Calling, Healthcare Information..., Interviews, IT Recruitment, Background Checks, Building Relationships, Recruitment Advertising, Job Descriptions, New Hire Orientations, Taleo, Job Fairs, Deferred Compensation, Permanent Placement, Staff Augmentation, Hiring, Temporary Staffing, Applicant Tracking..., CRM, Call Centers, Networking, SDLC, Training, Vendor Management
Education
Northern Essex Community College 1995 — 1996
Business Management
Aspect Software August 2012 - January 2013
Ivesia Solutions December 2011 - April 2012
Vitalize Consulting Solutions November 2010 - November 2011
Whittier Health Network March 2008 - April 2009
Manpower October 2006 - March 2008
Tour Andover Controls April 2006 - October 2006
StarMed July 2001 - May 2005
Skills
Technical Recruiting, Internet Recruiting, Talent Acquisition, Recruiting, Staffing Services, Sourcing, Temporary Placement, Benefits Negotiation, Screening, College Recruiting, Employee Relations, Contract Recruitment, Human Resources, Executive Search, Screening Resumes, Onboarding, Healthcare, Cold Calling, Healthcare Information..., Interviews, IT Recruitment, Background Checks, Building Relationships, Recruitment Advertising, Job Descriptions, New Hire Orientations, Taleo, Job Fairs, Deferred Compensation, Permanent Placement, Staff Augmentation, Hiring, Temporary Staffing, Applicant Tracking..., CRM, Call Centers, Networking, SDLC, Training, Vendor Management
Education
Northern Essex Community College 1995 — 1996
Business Management
Edward Littleton Edward Littleton's Aspect Software Experience August 2012 - March 2015
Job Territory Manager:Improving Customer Engagement
Industry Telecommunications
Experience
Interactive Intelligence March 2015 - Present
Aspect Software August 2012 - March 2015
Siemens Enterprise Communications November 2007 - July 2012
AT&T June 2003 - November 2007
QWEST COMMUNICATIONS CORP 2001 - 2002
Skills
Contact Centers, Workforce Management, Speech Analytics, Customer Satisfaction, Cusomer Retention, Continuous Improvement, Business Process..., SaaS, Cloud-based, Hosted Services, Salesforce.com, Telecommunications, Unified Communications, Social Media, Direct Sales, Analytics, Integrity, Excellent listening..., Rapport Building, Channel Partners, Enterprise Solution..., Solution Selling
Education
Pace University-Pleasantville/Briarcliff Campus
Bachelor's Degree, Maketing and Business
Interactive Intelligence March 2015 - Present
Aspect Software August 2012 - March 2015
Siemens Enterprise Communications November 2007 - July 2012
AT&T June 2003 - November 2007
QWEST COMMUNICATIONS CORP 2001 - 2002
Skills
Contact Centers, Workforce Management, Speech Analytics, Customer Satisfaction, Cusomer Retention, Continuous Improvement, Business Process..., SaaS, Cloud-based, Hosted Services, Salesforce.com, Telecommunications, Unified Communications, Social Media, Direct Sales, Analytics, Integrity, Excellent listening..., Rapport Building, Channel Partners, Enterprise Solution..., Solution Selling
Education
Pace University-Pleasantville/Briarcliff Campus
Bachelor's Degree, Maketing and Business
Kevin Schwartz's Aspect Software Experience 2008 - 2011
Job Vice President of Services at Lextech Global Services Helping Enterprises Succeed With Mobile
Industry Management Consulting
Experience
Lextech Global Services 2015 - Present
CSC 2011 - 2014
Aspect Software 2008 - 2011
Experian 2007 - 2008
Capgemini Consulting 2001 - 2007
PricewaterhouseCoopers Consulting 1998 - 2001
Price Waterhouse 1994 - 1998
Andersen Consulting 1986 - 1994
Skills
Management Consulting, Consulting, Professional Services, Leadership, Strategy, IT Strategy, CRM, Enterprise Software, Management, Business Process, IT Management, Business Transformation, Program Management, Business Process..., Integration, Sales, SaaS, Analytics, Process Improvement, Business Intelligence, Change Management, Business Analysis, Operations Management
Education
Rensselaer Polytechnic Institute
Bachelor of Science, Computer Sciences
Rensselaer Polytechnic Institute
Lextech Global Services 2015 - Present
CSC 2011 - 2014
Aspect Software 2008 - 2011
Experian 2007 - 2008
Capgemini Consulting 2001 - 2007
PricewaterhouseCoopers Consulting 1998 - 2001
Price Waterhouse 1994 - 1998
Andersen Consulting 1986 - 1994
Skills
Management Consulting, Consulting, Professional Services, Leadership, Strategy, IT Strategy, CRM, Enterprise Software, Management, Business Process, IT Management, Business Transformation, Program Management, Business Process..., Integration, Sales, SaaS, Analytics, Process Improvement, Business Intelligence, Change Management, Business Analysis, Operations Management
Education
Rensselaer Polytechnic Institute
Bachelor of Science, Computer Sciences
Rensselaer Polytechnic Institute
Gary Resurreccion Gary Resurreccion's Aspect Software Experience 1996 - 1999
Job Software Professional
Industry Computer Software
Experience
Vocera July 2014 - Present
Cisco 1999 - 2013
Cisco 1999 - 2005
Aspect Software 1996 - 1999
Skills
Telecommunications, Softphone, Cisco VoIP, VoIP, Scrum, Software Development, Cisco Technologies, Unified Communications, Cisco Call Manager, Agile Methodologies, Software Engineering, Enterprise Software, Collaboration Solutions, ClearCase, TCP/IP, Certified Scrum Master..., JIRA, Software Project..., Team Leadership, People Skills, Testing
Education
San Jose State University
Bachelor of Science (BS), Computer Engineering
Vocera July 2014 - Present
Cisco 1999 - 2013
Cisco 1999 - 2005
Aspect Software 1996 - 1999
Skills
Telecommunications, Softphone, Cisco VoIP, VoIP, Scrum, Software Development, Cisco Technologies, Unified Communications, Cisco Call Manager, Agile Methodologies, Software Engineering, Enterprise Software, Collaboration Solutions, ClearCase, TCP/IP, Certified Scrum Master..., JIRA, Software Project..., Team Leadership, People Skills, Testing
Education
San Jose State University
Bachelor of Science (BS), Computer Engineering
Doreen Poetzinger's Aspect Software Experience July 2006 - April 2013
Job Analyst at Chicago Transit Authority
Industry Computer Software
Experience
Chicago Transit Authority June 2014 - Present
Aramark August 2013 - June 2014
Aspect Software July 2006 - April 2013
Alberto Culver April 2001 - June 2006
Weston Bakeries (previously Unilever) 1997 - 2000
Skills
Sarbanes-Oxley Act, Forecasting, Financial Reporting, Financial Analysis, Essbase, Hyperion Planning, Oracle, PeopleSoft, Hyperion Enterprise, Revenue Recognition, Variance Analysis, Strategic Financial..., Financial Forecasting, General Ledger, Strategic Planning, SAP, Finance, Cost Accounting, Financial Modeling, Program Management, Access, Financial Statements, Budgets, Sarbanes-Oxley, Internal Controls, Analysis, Vendor Management
Education
Purdue University
Bachelor of Science (BS), Finance
Chicago Transit Authority June 2014 - Present
Aramark August 2013 - June 2014
Aspect Software July 2006 - April 2013
Alberto Culver April 2001 - June 2006
Weston Bakeries (previously Unilever) 1997 - 2000
Skills
Sarbanes-Oxley Act, Forecasting, Financial Reporting, Financial Analysis, Essbase, Hyperion Planning, Oracle, PeopleSoft, Hyperion Enterprise, Revenue Recognition, Variance Analysis, Strategic Financial..., Financial Forecasting, General Ledger, Strategic Planning, SAP, Finance, Cost Accounting, Financial Modeling, Program Management, Access, Financial Statements, Budgets, Sarbanes-Oxley, Internal Controls, Analysis, Vendor Management
Education
Purdue University
Bachelor of Science (BS), Finance
Brad Hunter's Aspect Software Experience 1999 - 2003
Job Healthcare Business Intelligence | Clinical and Financial Analytics | Strategic Sales | Healthcare Marketing
Industry Hospital & Health Care
Experience
Health Care DataWorks September 2013 - Present
MedeAnalytics Inc October 2011 - 2013
Robertson Consulting 2010 - 2011
American Hospital Association 2006 - 2010
McKesson Provider Technologies 2004 - 2006
NextiraOne 2003 - 2004
Aspect Software 1999 - 2003
Skills
Strategic Partnerships, Strategy, Business Development, CRM, Management, Strategic Planning, Healthcare, Leadership, Product Management, Healthcare Information..., Start-ups, Process Improvement, Marketing, Sales, Sales Process, Salesforce.com, Consulting, SaaS, Enterprise Software, Program Management, Analysis, Business Planning, Sales Operations, Strategic Sales, Lead Generation, Analytics, Executive Management, Go-to-market Strategy, New Business Development, Healthcare Consulting, Leadership Development, Account Management, Market Analysis, Cross-functional Team..., Competitive Analysis, Business Intelligence, Business Strategy, Business Analysis, Cloud Computing, Product Marketing, Management Consulting, Healthcare Industry, Healthcare Management, Solution Selling, Health Informatics, Population Health
Education
University of Illinois at Urbana-Champaign - College of Business 2005 — 2007
MBA
Purdue University 1990 — 1994
Bachelor of Arts
Health Care DataWorks September 2013 - Present
MedeAnalytics Inc October 2011 - 2013
Robertson Consulting 2010 - 2011
American Hospital Association 2006 - 2010
McKesson Provider Technologies 2004 - 2006
NextiraOne 2003 - 2004
Aspect Software 1999 - 2003
Skills
Strategic Partnerships, Strategy, Business Development, CRM, Management, Strategic Planning, Healthcare, Leadership, Product Management, Healthcare Information..., Start-ups, Process Improvement, Marketing, Sales, Sales Process, Salesforce.com, Consulting, SaaS, Enterprise Software, Program Management, Analysis, Business Planning, Sales Operations, Strategic Sales, Lead Generation, Analytics, Executive Management, Go-to-market Strategy, New Business Development, Healthcare Consulting, Leadership Development, Account Management, Market Analysis, Cross-functional Team..., Competitive Analysis, Business Intelligence, Business Strategy, Business Analysis, Cloud Computing, Product Marketing, Management Consulting, Healthcare Industry, Healthcare Management, Solution Selling, Health Informatics, Population Health
Education
University of Illinois at Urbana-Champaign - College of Business 2005 — 2007
MBA
Purdue University 1990 — 1994
Bachelor of Arts
Craig Covington Craig Covington's Aspect Software Experience April 2000 - November 2005
Job Director, Product Management at Five9
Industry Computer Software
Experience
Five9 November 2013 - Present
Genesys November 2012 - November 2013
Genesys May 2007 - November 2012
ShoreTel November 2005 - May 2007
Aspect Software April 2000 - November 2005
Intuit May 1995 - April 2000
Pfieffer/Jossey Bass October 1992 - May 1994
Skills
VoIP, SaaS, Product Management, Enterprise Software, Go-to-market Strategy, Unified Communications, Product Marketing, Cloud Computing, Sales Enablement, Telecommunications, Mobile Devices, Analytics, Program Management, Product Launch, Management, Competitive Analysis, Pre-sales, Strategic Partnerships, Demand Generation, Business Alliances, Sales Process, Product Development, Leadership, Large scale, complex..., IVR, Contact Centers, Sales Engineering, Partner Management, Channel, Professional Services, Call Center, SIP, Solution Selling, Strategy, CRM, Product Lifecycle..., Start-ups, Salesforce.com, Software Industry, Consulting, Managed Services, Cross-functional Team..., CTI, Customer Experience, Business Intelligence, PaaS, Telephony, Genesys, Vendor Management, IP
Education
San Diego State University 1997 — 1999
MBA
UC Santa Barbara 1981 — 1983
BA with Honors
Crossfit Campbell
Five9 November 2013 - Present
Genesys November 2012 - November 2013
Genesys May 2007 - November 2012
ShoreTel November 2005 - May 2007
Aspect Software April 2000 - November 2005
Intuit May 1995 - April 2000
Pfieffer/Jossey Bass October 1992 - May 1994
Skills
VoIP, SaaS, Product Management, Enterprise Software, Go-to-market Strategy, Unified Communications, Product Marketing, Cloud Computing, Sales Enablement, Telecommunications, Mobile Devices, Analytics, Program Management, Product Launch, Management, Competitive Analysis, Pre-sales, Strategic Partnerships, Demand Generation, Business Alliances, Sales Process, Product Development, Leadership, Large scale, complex..., IVR, Contact Centers, Sales Engineering, Partner Management, Channel, Professional Services, Call Center, SIP, Solution Selling, Strategy, CRM, Product Lifecycle..., Start-ups, Salesforce.com, Software Industry, Consulting, Managed Services, Cross-functional Team..., CTI, Customer Experience, Business Intelligence, PaaS, Telephony, Genesys, Vendor Management, IP
Education
San Diego State University 1997 — 1999
MBA
UC Santa Barbara 1981 — 1983
BA with Honors
Crossfit Campbell
Curtis Sanders Curtis Sanders's Aspect Software Experience April 2008 - August 2009
Job Staff Systems Analyst at National Simulation Center US
Industry Computer Networking
Experience
National Simulation Center US January 2014 - Present
CTDS July 2009 - November 2014
US Navy July 2009 - December 2013
Union Bank September 2010 - March 2012
CTDS - Computer Telephone Data Services July 2009 - September 2010
U.S. Navy Reserve 1998 - 2010
Aspect Software April 2008 - August 2009
Aspect Software March 2008 - July 2009
Aspect Software 1998 - 2009
Federal Credit Union August 2007 - February 2008
Skills
Disaster Recovery, Servers, Cisco Technologies, Software Installation, Active Directory, Call Centers, Telecommunications, VoIP, Security, Windows Server, Network Security, Troubleshooting, Integration, CCNA, Technical Support, Switches, Networking, Routers, Hardware
Education
Park College 1992 — 1993
Computer Science BA Program, Logic / Programming C+, Pascal, COBOL etc
Park University 1990 — 1993
Applied Science, Computer Science
Maple Woods Community College 1982 — 1984
AA Degree, Applied Science
National Simulation Center US January 2014 - Present
CTDS July 2009 - November 2014
US Navy July 2009 - December 2013
Union Bank September 2010 - March 2012
CTDS - Computer Telephone Data Services July 2009 - September 2010
U.S. Navy Reserve 1998 - 2010
Aspect Software April 2008 - August 2009
Aspect Software March 2008 - July 2009
Aspect Software 1998 - 2009
Federal Credit Union August 2007 - February 2008
Skills
Disaster Recovery, Servers, Cisco Technologies, Software Installation, Active Directory, Call Centers, Telecommunications, VoIP, Security, Windows Server, Network Security, Troubleshooting, Integration, CCNA, Technical Support, Switches, Networking, Routers, Hardware
Education
Park College 1992 — 1993
Computer Science BA Program, Logic / Programming C+, Pascal, COBOL etc
Park University 1990 — 1993
Applied Science, Computer Science
Maple Woods Community College 1982 — 1984
AA Degree, Applied Science
Ted Dillenkofer's Aspect Software Experience 2004 - 2008
Job PreSales Technical Consultant
Industry Telecommunications
Experience
TD Video Services LLC January 2008 - Present
Independant Consultant (Self-employed) 2013 - 2015
Aspect Software 2004 - 2008
Aspect Communications May 1999 - January 2004
Skills
Programming, Database Design, Video Production, Call Center, Video, Video Editing, ACD, Videography, Post Production, Production, Problem Solving, Editing, Sales Engineering, Recording, Solution Selling, Professional Services, Product Development, Software Documentation, Unified Communications, Training, Marketing, Telecommunications, Management, Call Centers, Program Management, Sales, IVR, SaaS, Consulting, Video Conferencing, Web Design, Producing, Broadcast, Sales Management, Documentaries, Creative Direction
Education
Purdue University 1974 — 1976
Sciences, EET
TD Video Services LLC January 2008 - Present
Independant Consultant (Self-employed) 2013 - 2015
Aspect Software 2004 - 2008
Aspect Communications May 1999 - January 2004
Skills
Programming, Database Design, Video Production, Call Center, Video, Video Editing, ACD, Videography, Post Production, Production, Problem Solving, Editing, Sales Engineering, Recording, Solution Selling, Professional Services, Product Development, Software Documentation, Unified Communications, Training, Marketing, Telecommunications, Management, Call Centers, Program Management, Sales, IVR, SaaS, Consulting, Video Conferencing, Web Design, Producing, Broadcast, Sales Management, Documentaries, Creative Direction
Education
Purdue University 1974 — 1976
Sciences, EET
Chris Lawrence Chris Lawrence's Aspect Software Experience January 2001 - January 2007
Job Director, Product Management Software Platform and Cloud Applications at Demandware
Industry Computer Software
Experience
Demandware July 2015 - Present
Demandware February 2014 - July 2015
AccuRev April 2013 - February 2014
GT Advanced Technologies May 2011 - April 2013
GT Solar January 2009 - May 2011
Aspect Software Inc. January 2007 - October 2008
Aspect Software January 2001 - January 2007
Aspect Software (Formerly Concerto Software) January 1999 - January 2001
Concerto Software (Formerly Davox Corporation) January 1998 - January 1999
Davox Corporation 1997 - 1998
Skills
Business Analysis, Product Management, SaaS, Enterprise Software, Product Lifecycle..., Cross-functional Team..., Program Management, Unified Communications, Integration, Product Marketing, Vendor Management, Cloud Computing, Product Development, Competitive Analysis, Solution Selling, Product Launch, Strategic Partnerships, IVR, CRM, VoIP, Contact Centers, Pre-sales, Project Management, Telecommunications, Telephony, Team Leadership, Call Center, SIP, Go-to-market Strategy, Business Development, Strategic Planning, Team Building, Strategy, Business Strategy, Team Management, Solution Architecture, Software Project..., Visio, Business Intelligence, Security, Technical Presentations, Sales Enablement, International Product..., Solutions Marketing, Partner Management, Solar PV, HMI Configuration, Brand Development, Marketing Research, Business Process...
Education
Saint Anselm College 1987 — 1991
BA, Criminal Justice
Demandware July 2015 - Present
Demandware February 2014 - July 2015
AccuRev April 2013 - February 2014
GT Advanced Technologies May 2011 - April 2013
GT Solar January 2009 - May 2011
Aspect Software Inc. January 2007 - October 2008
Aspect Software January 2001 - January 2007
Aspect Software (Formerly Concerto Software) January 1999 - January 2001
Concerto Software (Formerly Davox Corporation) January 1998 - January 1999
Davox Corporation 1997 - 1998
Skills
Business Analysis, Product Management, SaaS, Enterprise Software, Product Lifecycle..., Cross-functional Team..., Program Management, Unified Communications, Integration, Product Marketing, Vendor Management, Cloud Computing, Product Development, Competitive Analysis, Solution Selling, Product Launch, Strategic Partnerships, IVR, CRM, VoIP, Contact Centers, Pre-sales, Project Management, Telecommunications, Telephony, Team Leadership, Call Center, SIP, Go-to-market Strategy, Business Development, Strategic Planning, Team Building, Strategy, Business Strategy, Team Management, Solution Architecture, Software Project..., Visio, Business Intelligence, Security, Technical Presentations, Sales Enablement, International Product..., Solutions Marketing, Partner Management, Solar PV, HMI Configuration, Brand Development, Marketing Research, Business Process...
Education
Saint Anselm College 1987 — 1991
BA, Criminal Justice
Madeline (Maddy) Hubbard's Aspect Software Experience March 2014 - Present
Job Marketing Program Manager at Aspect Software
Industry Marketing and Advertising
Experience
Aspect Software March 2014 - Present
Voxeo June 2012 - March 2014
Tourico Holidays January 2012 - April 2012
Sundrop Mobile, Inc July 2010 - December 2011
BlueHornet, a Digital River Company September 2007 - May 2010
MindComet November 2005 - August 2007
Schenck Company August 2003 - November 2005
CNL 1997 - 1999
Skills
Email Marketing, Online Marketing, Digital Marketing, Marketing, Marketing Strategy, Marketing Communications, Newsletters, Strategy, Online Advertising, Advertising, Lead Generation, Corporate Communications, Marketing Automation, Strategic Partnerships, Integrated Marketing, SaaS, Mobile Devices, Facebook, Blogging, Management, Leadership, Web Analytics, Social Media Marketing, Strategic Planning
Education
Rollins College 1997 — 1999
B.A., Organizational Communication, Public Relations Concentration
Aspect Software March 2014 - Present
Voxeo June 2012 - March 2014
Tourico Holidays January 2012 - April 2012
Sundrop Mobile, Inc July 2010 - December 2011
BlueHornet, a Digital River Company September 2007 - May 2010
MindComet November 2005 - August 2007
Schenck Company August 2003 - November 2005
CNL 1997 - 1999
Skills
Email Marketing, Online Marketing, Digital Marketing, Marketing, Marketing Strategy, Marketing Communications, Newsletters, Strategy, Online Advertising, Advertising, Lead Generation, Corporate Communications, Marketing Automation, Strategic Partnerships, Integrated Marketing, SaaS, Mobile Devices, Facebook, Blogging, Management, Leadership, Web Analytics, Social Media Marketing, Strategic Planning
Education
Rollins College 1997 — 1999
B.A., Organizational Communication, Public Relations Concentration
Adilson Cabral Adilson Cabral's Aspect Software Experience June 2014 - Present
Job Desktop Systems Specialist
Industry Information Technology and Services
Experience
Aspect Software June 2014 - Present
LifePlans, Inc. June 2013 - May 2014
Evergreen Solar June 2008 - March 2011
Analog Devices September 2000 - June 2008
Teradyne June 1999 - April 2000
Skills
Active Directory, Windows Server, Windows, TCP/IP, MS Windows Server 2008, Windows XP/7, Unix/Linux, UNIX Shell Scripting, DNS, DHCP, Clonezilla, XHTML, CSS, System hardening and..., Hyper-V, VMware, Penetration testing, SSH, Linux package..., CERT team procedures, Metasploit, Nmap, Wireshark, Nessus, Log analysis, iOS, Android, MS Office 2003/2007/2010, Group Policies, John the Ripper, Adobe Photoshop, Aircrack-ng, Security Policies, Firewall, Encryption, Ghost Imaging
Education
Southern New Hampshire University 2014 — 2016
Bachelor's degree, Information Technology
Northern Essex Community College
Associates Degree, Information Technology
Northern Essex Community College
Certificate, Computer Networking
RETS Technical Center 1998 — 2000
Certificate, Electronic Technology
Aspect Software June 2014 - Present
LifePlans, Inc. June 2013 - May 2014
Evergreen Solar June 2008 - March 2011
Analog Devices September 2000 - June 2008
Teradyne June 1999 - April 2000
Skills
Active Directory, Windows Server, Windows, TCP/IP, MS Windows Server 2008, Windows XP/7, Unix/Linux, UNIX Shell Scripting, DNS, DHCP, Clonezilla, XHTML, CSS, System hardening and..., Hyper-V, VMware, Penetration testing, SSH, Linux package..., CERT team procedures, Metasploit, Nmap, Wireshark, Nessus, Log analysis, iOS, Android, MS Office 2003/2007/2010, Group Policies, John the Ripper, Adobe Photoshop, Aircrack-ng, Security Policies, Firewall, Encryption, Ghost Imaging
Education
Southern New Hampshire University 2014 — 2016
Bachelor's degree, Information Technology
Northern Essex Community College
Associates Degree, Information Technology
Northern Essex Community College
Certificate, Computer Networking
RETS Technical Center 1998 — 2000
Certificate, Electronic Technology
Sarah Bailey's Aspect Software Experience January 2008 - February 2012
Job Sr. Revenue Accountant at Black Duck Software
Industry Computer Software
Experience
Black Duck Software January 2015 - Present
Nuance Communications February 2012 - January 2015
Aspect Software January 2008 - February 2012
PTC November 2005 - January 2008
Exotic Flowers May 2004 - November 2005
New Hampshire January 2005 - May 2005
Skills
Forecasting, Revenue Recognition, Accounting, Account Reconciliation, Auditing, Invoicing, Sarbanes-Oxley Act, Leadership, US GAAP, Analysis, Financial Reporting, Journal Entries, Training
Education
Plymouth State University 2001 — 2005
Bachelors, Public Management
Black Duck Software January 2015 - Present
Nuance Communications February 2012 - January 2015
Aspect Software January 2008 - February 2012
PTC November 2005 - January 2008
Exotic Flowers May 2004 - November 2005
New Hampshire January 2005 - May 2005
Skills
Forecasting, Revenue Recognition, Accounting, Account Reconciliation, Auditing, Invoicing, Sarbanes-Oxley Act, Leadership, US GAAP, Analysis, Financial Reporting, Journal Entries, Training
Education
Plymouth State University 2001 — 2005
Bachelors, Public Management
Lance St. Amour Lance St. Amour's Aspect Software Experience August 2011 - Present
Job Microsoft Dynamics CRM Consultant at Aspect Software
Industry Information Technology and Services
Experience
Aspect Software August 2011 - Present
Kendle International July 2004 - August 2011
Education
San Diego State University-California State University
Bachelor of Science, Business
Aspect Software August 2011 - Present
Kendle International July 2004 - August 2011
Education
San Diego State University-California State University
Bachelor of Science, Business
Vincent Lo Vincent Lo's Aspect Software Experience March 2005 - February 2011
Job Sr. Network Administrator at Intertrust Technologies Corporation
Industry Information Technology and Services
Experience
Intertrust Technologies Corporation April 2013 - Present
IAS - International Asset Systems February 2011 - April 2013
Aspect Software March 2005 - February 2011
Aspect Software Inc March 2005 - February 2011
Credence Systems Corporation July 2004 - March 2005
Global Data Center March 2001 - May 2004
Solectron Corporation May 2000 - March 2001
Skills
VMware, DNS, VMware ESX, Unix, Disaster Recovery, Data Center, Operating Systems, Linux, Servers, NFS, Databases, Netbackup, System Architecture, Troubleshooting, Visio, Cloud Computing, IIS, SaaS, Virtualization
Education
San Jose State University 1998 — 2000
BS, Management Information Systems
San Jose State University 1998 — 2000
Bachelor of Science degree, Management Information Systems (MIS)
Intertrust Technologies Corporation April 2013 - Present
IAS - International Asset Systems February 2011 - April 2013
Aspect Software March 2005 - February 2011
Aspect Software Inc March 2005 - February 2011
Credence Systems Corporation July 2004 - March 2005
Global Data Center March 2001 - May 2004
Solectron Corporation May 2000 - March 2001
Skills
VMware, DNS, VMware ESX, Unix, Disaster Recovery, Data Center, Operating Systems, Linux, Servers, NFS, Databases, Netbackup, System Architecture, Troubleshooting, Visio, Cloud Computing, IIS, SaaS, Virtualization
Education
San Jose State University 1998 — 2000
BS, Management Information Systems
San Jose State University 1998 — 2000
Bachelor of Science degree, Management Information Systems (MIS)
Colleen Sheley Colleen Sheley's Aspect Software Experience October 2006 - Present
Job Director of Marketing at Aspect Software
Industry Information Technology and Services
Experience
Aspect Software October 2006 - Present
Aspect Software October 2006 - December 2013
Quilogy October 2006 - January 2010
Visible World June 2002 - August 2004
Regional US Theatre and Off Broadway January 1997 - April 2002
Skills
SharePoint, Business Intelligence, SQL Server, Customer Relations, Channel Partners, Marketing Strategy, Marketing Management, Digital Marketing, Cloud Computing, Social Media Marketing, Blogger, Bing Ads Accredited..., CRM, Microsoft SQL Server, Customer Service, Unified Communications, Marketing, Solution Selling, Lead Generation, SaaS, Business Development, Professional Services, Enterprise Software
Education
Point Park University 1992 — 1996
BFA, Theatre
Aspect Software October 2006 - Present
Aspect Software October 2006 - December 2013
Quilogy October 2006 - January 2010
Visible World June 2002 - August 2004
Regional US Theatre and Off Broadway January 1997 - April 2002
Skills
SharePoint, Business Intelligence, SQL Server, Customer Relations, Channel Partners, Marketing Strategy, Marketing Management, Digital Marketing, Cloud Computing, Social Media Marketing, Blogger, Bing Ads Accredited..., CRM, Microsoft SQL Server, Customer Service, Unified Communications, Marketing, Solution Selling, Lead Generation, SaaS, Business Development, Professional Services, Enterprise Software
Education
Point Park University 1992 — 1996
BFA, Theatre
Jeffrey Barnes Jeffrey Barnes's Aspect Software Experience January 2001 - April 2002
Job Value Connector I Board Advisor
Industry Information Services
Experience
CompelEvent Solutions April 2002 - Present
Society for Information Management January 1990 - Present
Learning for Leverage October 2010 - October 2013
Aspect Software January 2001 - April 2002
Compuware Corporation June 1999 - January 2001
PricewaterhouseCoopers LLP July 1997 - January 1999
Tactica Corporation July 1996 - June 1997
Computer People, Inc. January 1994 - December 1995
Atos November 1992 - December 1993
Analysts International Corporation December 1989 - November 1992
Skills
Rainmaker, Strategic Thinking, Organizational..., New Business Development, Program Development, Program Evaluation, Value Propositions, Cross-functional Team..., Start-ups, Program Management, CRM, Leadership, Management Consulting, Strategic Partnerships, Outsourcing, Training, Vendor Management, Team Leadership, Management, Business Strategy, Integration, Analysis, Business Process..., IT Strategy, SaaS, Contract Negotiation, Sales, Leadership Development, Recruiting, Team Building, Nonprofits, Strategic Planning, Marketing, Enterprise Software, Business Intelligence, Consulting, Sales Management, Executive Management, Professional Services, Talent Management, Mergers & Acquisitions, Project Planning, Change Management, Mobile Devices, Sales Operations, Security, Selling, Networking, Mentoring, Coaching
Education
Portland State University
Master of Science, Social Research (Sociology)
University of Washington
BA, Sociology
Whitman College
Psychology, Sociology
Army and Navy Academy
Diploma, College Prep, Highest Honors
CompelEvent Solutions April 2002 - Present
Society for Information Management January 1990 - Present
Learning for Leverage October 2010 - October 2013
Aspect Software January 2001 - April 2002
Compuware Corporation June 1999 - January 2001
PricewaterhouseCoopers LLP July 1997 - January 1999
Tactica Corporation July 1996 - June 1997
Computer People, Inc. January 1994 - December 1995
Atos November 1992 - December 1993
Analysts International Corporation December 1989 - November 1992
Skills
Rainmaker, Strategic Thinking, Organizational..., New Business Development, Program Development, Program Evaluation, Value Propositions, Cross-functional Team..., Start-ups, Program Management, CRM, Leadership, Management Consulting, Strategic Partnerships, Outsourcing, Training, Vendor Management, Team Leadership, Management, Business Strategy, Integration, Analysis, Business Process..., IT Strategy, SaaS, Contract Negotiation, Sales, Leadership Development, Recruiting, Team Building, Nonprofits, Strategic Planning, Marketing, Enterprise Software, Business Intelligence, Consulting, Sales Management, Executive Management, Professional Services, Talent Management, Mergers & Acquisitions, Project Planning, Change Management, Mobile Devices, Sales Operations, Security, Selling, Networking, Mentoring, Coaching
Education
Portland State University
Master of Science, Social Research (Sociology)
University of Washington
BA, Sociology
Whitman College
Psychology, Sociology
Army and Navy Academy
Diploma, College Prep, Highest Honors
Mark A. Zabroske Mark A. Zabroske's Aspect Software Experience January 2005 - June 2013
Job SVP of WW Sales at Intradiem
Industry Computer Software
Experience
Intradiem 2013 - Present
Aspect Software January 2005 - June 2013
Concerto Software (Aspect Software) January 2000 - December 2004
Davox (Concerto Software) September 1997 - December 1999
BellSouth January 1995 - August 1997
BellSouth January 1992 - December 1994
BellSouth January 1990 - December 1991
Skills
Customer Service, Business Development, Mergers & Acquisitions, Sales Management, Strategic Planning, Leadership, Unified Communications, Analytics, Marketing, Management, Selling, Professional Services, Sales, Solution Selling, Direct Sales, SaaS
Education
Northern Michigan University
Bachelor of Science, Marketing/Marketing Management, General
Intradiem 2013 - Present
Aspect Software January 2005 - June 2013
Concerto Software (Aspect Software) January 2000 - December 2004
Davox (Concerto Software) September 1997 - December 1999
BellSouth January 1995 - August 1997
BellSouth January 1992 - December 1994
BellSouth January 1990 - December 1991
Skills
Customer Service, Business Development, Mergers & Acquisitions, Sales Management, Strategic Planning, Leadership, Unified Communications, Analytics, Marketing, Management, Selling, Professional Services, Sales, Solution Selling, Direct Sales, SaaS
Education
Northern Michigan University
Bachelor of Science, Marketing/Marketing Management, General
Ingbritt Christensen Ingbritt Christensen's Aspect Software Experience October 2002 - October 2005
Job Experienced Design Professional at Ingbritt Christensen Design, a strategic creative services firm
Industry Graphic Design
Experience
Ingbritt Christensen Design May 1984 - Present
Black & White Design December 2007 - October 2008
Aspect Software October 2002 - October 2005
Aspect Software September 1999 - September 2002
Raychem part of Tyco Electronics and Tyco International October 1998 - August 1999
Skills
Creative Direction, Corporate Identity, Graphic Design, Web Design, Brand Development, Packaging, Collateral, User Interface Design, Advertising, Marketing Communications, Art Direction, Strategic Communications, Typography, Teamwork, Creative Services, Photoshop, Digital Marketing, Concept Development, Social Media, InDesign, Management, Adobe Creative Suite, Print Management, Project Management, Vendor Management, Campaigns, Client Relations Skills, Editorial, Illustrator, Magazine Design
Education
San Jose State University
Bachelor of Science (BS), Graphic Design
Ingbritt Christensen Design May 1984 - Present
Black & White Design December 2007 - October 2008
Aspect Software October 2002 - October 2005
Aspect Software September 1999 - September 2002
Raychem part of Tyco Electronics and Tyco International October 1998 - August 1999
Skills
Creative Direction, Corporate Identity, Graphic Design, Web Design, Brand Development, Packaging, Collateral, User Interface Design, Advertising, Marketing Communications, Art Direction, Strategic Communications, Typography, Teamwork, Creative Services, Photoshop, Digital Marketing, Concept Development, Social Media, InDesign, Management, Adobe Creative Suite, Print Management, Project Management, Vendor Management, Campaigns, Client Relations Skills, Editorial, Illustrator, Magazine Design
Education
San Jose State University
Bachelor of Science (BS), Graphic Design
Charlie Way Charlie Way's Aspect Software Experience January 2013 - February 2014
Job Principal Software Engineer at Digital Guardian
Industry Computer Software
Experience
OpenMobile World Wide, Inc. February 2014 - August 2015
Aspect Software January 2013 - February 2014
Symantec, Inc April 2007 - August 2012
Altiris, Inc March 2005 - April 2007
Pedestal Software, Inc October 2003 - March 2005
StorageNetworks April 2002 - January 2003
Viatech Inc. (www.elicense.com) October 1996 - November 2001
VIEWlogic Inc. April 1993 - October 1996
Racal-Redac/HHB Systems/Silc Technologies 1987 - April 1993
Tektronix 1985 - 1987
Skills
Software Development, C++, Windows, Win32 API, MFC, Multithreading, STL, XML, C#, .NET, COM, Subversion, Visual Studio, Enterprise Software, Web Applications, SQL, ASP.NET, Agile Methodologies, TCP/IP
Education
Rensselaer Polytechnic Institute 1979 — 1983
BS, Computer and Systems Engineering
OpenMobile World Wide, Inc. February 2014 - August 2015
Aspect Software January 2013 - February 2014
Symantec, Inc April 2007 - August 2012
Altiris, Inc March 2005 - April 2007
Pedestal Software, Inc October 2003 - March 2005
StorageNetworks April 2002 - January 2003
Viatech Inc. (www.elicense.com) October 1996 - November 2001
VIEWlogic Inc. April 1993 - October 1996
Racal-Redac/HHB Systems/Silc Technologies 1987 - April 1993
Tektronix 1985 - 1987
Skills
Software Development, C++, Windows, Win32 API, MFC, Multithreading, STL, XML, C#, .NET, COM, Subversion, Visual Studio, Enterprise Software, Web Applications, SQL, ASP.NET, Agile Methodologies, TCP/IP
Education
Rensselaer Polytechnic Institute 1979 — 1983
BS, Computer and Systems Engineering
Amy Lamboley Amy Lamboley's Aspect Software Experience January 2010 - December 2010
Job Director, MIS
Industry Information Technology and Services
Experience
Fleishman-Hillard February 2011 - February 2012
Aspect Software January 2010 - December 2010
Quilogy February 2008 - December 2010
Adecco Technical January 2006 - February 2008
iBridge Solutions November 2005 - December 2005
Maxim Healthcare Services October 2004 - September 2005
Skills
Sales, Business Development, Account Management, New Business Development, SharePoint, Analysis, Business Intelligence, Sales Process, Management, Project Management, Customer Satisfaction, Professional Services, Leadership, Training, Program Management, Technical Recruiting, Recruiting, Business Planning, Marketing, Consulting
Education
Rockhurst University 2000 — 2004
BA, Economics
Fleishman-Hillard February 2011 - February 2012
Aspect Software January 2010 - December 2010
Quilogy February 2008 - December 2010
Adecco Technical January 2006 - February 2008
iBridge Solutions November 2005 - December 2005
Maxim Healthcare Services October 2004 - September 2005
Skills
Sales, Business Development, Account Management, New Business Development, SharePoint, Analysis, Business Intelligence, Sales Process, Management, Project Management, Customer Satisfaction, Professional Services, Leadership, Training, Program Management, Technical Recruiting, Recruiting, Business Planning, Marketing, Consulting
Education
Rockhurst University 2000 — 2004
BA, Economics
Karla St Louis Karla St Louis's Aspect Software Experience 1997 - 2005
Job Contact Center Product Specialist at Cisco Systems
Industry Information Technology and Services
Experience
Cisco Systems March 2010 - Present
Verizon Business 2005 - March 2010
Aspect Software 1997 - 2005
Aspect Communications 1997 - 2005
Octel Communications April 1989 - February 1997
Skills
IVR, Unified Communications, Solution Selling, Contact Centers, Cloud Computing, MPLS, SaaS, Telecommunications, Professional Services, VoIP, Managed Services, Go-to-market Strategy, Channel Partners, SIP, Enterprise Software, Telephony, Data Center, IP, Wireless, Sales Engineering, Cisco Technologies, CRM, Pre-sales, Call Centers, Vendor Management
Education
Oakland University 1978 — 1982
BA, Journalism
Cisco Systems March 2010 - Present
Verizon Business 2005 - March 2010
Aspect Software 1997 - 2005
Aspect Communications 1997 - 2005
Octel Communications April 1989 - February 1997
Skills
IVR, Unified Communications, Solution Selling, Contact Centers, Cloud Computing, MPLS, SaaS, Telecommunications, Professional Services, VoIP, Managed Services, Go-to-market Strategy, Channel Partners, SIP, Enterprise Software, Telephony, Data Center, IP, Wireless, Sales Engineering, Cisco Technologies, CRM, Pre-sales, Call Centers, Vendor Management
Education
Oakland University 1978 — 1982
BA, Journalism
Poonam Mishra Poonam Mishra's Aspect Software Experience 2004 - 2008
Job Strategic Services Business Development and Sales at Salesforce.com
Industry Information Technology and Services
Experience
salesforce.com 2012 - Present
TiE 2009 - Present
Zoom -iSmart Panache 2009 - 2010
Independent Consulting 2009 - 2009
Aspect Software 2004 - 2008
Aspect Communications/ Aspect Software 2004 - 2008
Sybase 1994 - 2002
Data911 September 1989 - May 1994
Skills
Strategic Planning, Project Management, New Business Development, Business Development, Sales Management, Business Strategy, Account Management, Team Building, Sales, Team Leadership, Customer Service, Program Management, Negotiation, Cloud Computing, Management, CRM
Education
San Francisco State University
BS, Computer Science
salesforce.com 2012 - Present
TiE 2009 - Present
Zoom -iSmart Panache 2009 - 2010
Independent Consulting 2009 - 2009
Aspect Software 2004 - 2008
Aspect Communications/ Aspect Software 2004 - 2008
Sybase 1994 - 2002
Data911 September 1989 - May 1994
Skills
Strategic Planning, Project Management, New Business Development, Business Development, Sales Management, Business Strategy, Account Management, Team Building, Sales, Team Leadership, Customer Service, Program Management, Negotiation, Cloud Computing, Management, CRM
Education
San Francisco State University
BS, Computer Science
John Spartz John Spartz's Aspect Software Experience January 2005 - December 2010
Job Cloud Services
Industry Information Technology and Services
Experience
AT&T Global Services June 2012 - Present
West Corporation December 2010 - July 2012
Aspect Software January 2005 - December 2010
Concerto Software (Now Aspect Software) 2001 - 2005
CELLIT Technologies May 2001 - December 2001
AT&T 1999 - May 2001
AT&T 1996 - 1998
AT&T 1995 - 1996
AT&T 1990 - 1995
AT&T 1988 - 1990
Skills
SaaS, SMS, Selling, Marketing Management, Self Service, IVR, CTI, Contact Centers, Unified Communications, ACD, Call Center, Workforce Management, Solution Selling, Telephony, Enterprise Software, Voice Over, VoIP, Call Logging, SIP, Telecommunications
Education
Northern Illinois University 1979 — 1983
Bachelor of Science, Computer Science
AT&T Global Services June 2012 - Present
West Corporation December 2010 - July 2012
Aspect Software January 2005 - December 2010
Concerto Software (Now Aspect Software) 2001 - 2005
CELLIT Technologies May 2001 - December 2001
AT&T 1999 - May 2001
AT&T 1996 - 1998
AT&T 1995 - 1996
AT&T 1990 - 1995
AT&T 1988 - 1990
Skills
SaaS, SMS, Selling, Marketing Management, Self Service, IVR, CTI, Contact Centers, Unified Communications, ACD, Call Center, Workforce Management, Solution Selling, Telephony, Enterprise Software, Voice Over, VoIP, Call Logging, SIP, Telecommunications
Education
Northern Illinois University 1979 — 1983
Bachelor of Science, Computer Science
Trey Hall's Aspect Software Experience 1998 - 2000
Job Account Executive at iRex Group, LTD.
Industry Electrical/Electronic Manufacturing
Experience
iRex Group, LTD. March 2012 - Present
A&A Telecom Group February 2009 - April 2012
The Telephone Connection October 2005 - January 2008
Brookside Technology Partners, Inc. 2007 - 2007
Innovative Communication Systems August 2003 - October 2005
A&A telecom 2001 - 2002
Irex Manufacturing 1998 - 2001
Aspect Software 1998 - 2000
Aspect Communications 1998 - 2000
CompUSA 1996 - 1998
Skills
Solution Selling, VoIP, Account Management, Telecommunications, Sales Management, Unified Communications, Direct Sales, Manufacturing, Contract Negotiation, Customer Satisfaction, New Business Development, Salesforce.com, Networking, Sales Operations, Sales Process, Managed Services, Customer Service, Selling, Cold Calling, Sales, Professional Services, Telephony, Strategic Planning, SaaS, Cross-functional Team..., Customer Retention, SIP Trunking, B2B, Sales Presentations, Quality Assurance, Channel Partners, Call Centers, Key Account Management, Strategic Partnerships, Product Marketing, MPLS, Lead Generation, Video Conferencing, Start-ups, Co-location, Pricing, Team Building, CRM, Cloud Computing, Enterprise Software, Wireless, Product Management, Business Development
Education
Sam Houston State University 1985 — 1987
Criminal Justice
Mccallum 1981 — 1985
iRex Group, LTD. March 2012 - Present
A&A Telecom Group February 2009 - April 2012
The Telephone Connection October 2005 - January 2008
Brookside Technology Partners, Inc. 2007 - 2007
Innovative Communication Systems August 2003 - October 2005
A&A telecom 2001 - 2002
Irex Manufacturing 1998 - 2001
Aspect Software 1998 - 2000
Aspect Communications 1998 - 2000
CompUSA 1996 - 1998
Skills
Solution Selling, VoIP, Account Management, Telecommunications, Sales Management, Unified Communications, Direct Sales, Manufacturing, Contract Negotiation, Customer Satisfaction, New Business Development, Salesforce.com, Networking, Sales Operations, Sales Process, Managed Services, Customer Service, Selling, Cold Calling, Sales, Professional Services, Telephony, Strategic Planning, SaaS, Cross-functional Team..., Customer Retention, SIP Trunking, B2B, Sales Presentations, Quality Assurance, Channel Partners, Call Centers, Key Account Management, Strategic Partnerships, Product Marketing, MPLS, Lead Generation, Video Conferencing, Start-ups, Co-location, Pricing, Team Building, CRM, Cloud Computing, Enterprise Software, Wireless, Product Management, Business Development
Education
Sam Houston State University 1985 — 1987
Criminal Justice
Mccallum 1981 — 1985
Jeff White's Aspect Software Experience 2013 - Present
Job Wellness Coach at Empower Nutrition
Industry Health, Wellness and Fitness
Experience
Aspect Software 2013 - Present
Pleasant Hill Wellness Center April 2008 - December 2014
Restoration Hardware 2009 - 2011
Standard Pacific Homes May 2005 - January 2009
Zomax, Inc. October 1998 - May 2005
CSAA April 1996 - September 1998
Skills
Performance Management, Training, CRM, Employee Relations, Vendor Management, Management, Customer Service, Coaching, Team Building, Human Resources, Process Improvement, Software Documentation, Leadership Development, Change Management, Business Process, Call Centers, Telecommunications, Organizational..., Strategic Planning, Time Management, Quality Assurance, Hiring, Customer Experience, Talent Acquisition, Employee Training, Retail, Business Strategy, Human Nutrition, Sports Nutrition, Recruiting, Health Education, Wellness Coaching, Employee Wellness..., Healthy Lifestyles, Direct Sales, Exercise Instruction, Group Exercise..., Nutrition Education, Nutritional Counseling, Databases, Employee Benefits, Inventory Management, Quality Operations, Distribution Logistics, Sports Coaching, Direct Marketing, Business Continuity, Network Marketing, Network Marketing..., Leadership
Education
Saint Mary's College of California 1995 — 2007
BA, Management
AHS
Aspect Software 2013 - Present
Pleasant Hill Wellness Center April 2008 - December 2014
Restoration Hardware 2009 - 2011
Standard Pacific Homes May 2005 - January 2009
Zomax, Inc. October 1998 - May 2005
CSAA April 1996 - September 1998
Skills
Performance Management, Training, CRM, Employee Relations, Vendor Management, Management, Customer Service, Coaching, Team Building, Human Resources, Process Improvement, Software Documentation, Leadership Development, Change Management, Business Process, Call Centers, Telecommunications, Organizational..., Strategic Planning, Time Management, Quality Assurance, Hiring, Customer Experience, Talent Acquisition, Employee Training, Retail, Business Strategy, Human Nutrition, Sports Nutrition, Recruiting, Health Education, Wellness Coaching, Employee Wellness..., Healthy Lifestyles, Direct Sales, Exercise Instruction, Group Exercise..., Nutrition Education, Nutritional Counseling, Databases, Employee Benefits, Inventory Management, Quality Operations, Distribution Logistics, Sports Coaching, Direct Marketing, Business Continuity, Network Marketing, Network Marketing..., Leadership
Education
Saint Mary's College of California 1995 — 2007
BA, Management
AHS
Filomena Martarano Filomena Martarano's Aspect Software Experience August 2004 - April 2009
Job Patient Accounts Representative at All Care VNA & Hospice
Industry Biotechnology
Experience
All Care VNA & Hospice April 2013 - Present
SLEEPMED, INC October 2011 - April 2013
CALLOWAY LABORATORIES October 2010 - October 2011
Aspect Software August 2004 - April 2009
MICROMASS, INC. / WATERS CORPORATION October 2001 - October 2002
SELECT APPOINTMENTS NORTH AMERICA January 2000 - June 2001
Select Appointments North America January 1999 - December 1999
Skills
Customer Service, Human Resources, Accounts Receivable, Outlook, Invoicing, PowerPoint, Employee Benefits, Fluent in Portuguese, Microsoft Excel, Microsoft Office, Microsoft Word, Payroll, New Hire Orientations, mckesson
Education
Salem State College 2009 — 2010
Certified Billing and Coding Specialist
Peabody Veterans Memorial High School 1987 — 1991
Diploma
All Care VNA & Hospice April 2013 - Present
SLEEPMED, INC October 2011 - April 2013
CALLOWAY LABORATORIES October 2010 - October 2011
Aspect Software August 2004 - April 2009
MICROMASS, INC. / WATERS CORPORATION October 2001 - October 2002
SELECT APPOINTMENTS NORTH AMERICA January 2000 - June 2001
Select Appointments North America January 1999 - December 1999
Skills
Customer Service, Human Resources, Accounts Receivable, Outlook, Invoicing, PowerPoint, Employee Benefits, Fluent in Portuguese, Microsoft Excel, Microsoft Office, Microsoft Word, Payroll, New Hire Orientations, mckesson
Education
Salem State College 2009 — 2010
Certified Billing and Coding Specialist
Peabody Veterans Memorial High School 1987 — 1991
Diploma
Jay Quiles Jay Quiles's Aspect Software Experience August 2013 - April 2015
Job Email marketing strategist. List building consultant
Industry Information Technology and Services
Experience
ActiveCampaign, Inc. April 2015 - Present
Aspect Software August 2013 - April 2015
Zones May 2013 - August 2013
Nitel January 2013 - May 2013
Skills
Wellness, Nutrition, Fitness, Customer Service, Public Speaking, Coaching, Healthcare, Personal Training, Telecommunications, Hosted Voice, Dedicated Internet, SIP Trunking, Sales, Cold Calling, Sales Prospecting, Qualifying Prospects, Telemarketing, B2B, Direct Sales, Solution Selling, Building Relationships, Business Development, Managed Services, Data Center, CRM, Cloud Computing, MPLS, Mobile Technology, Networking, Team Leadership, Customer Retention, Strategic Planning, Sales Process, Training, Virtualization, Information Technology, Salesforce.com, Partnering, Social Networking, Teamwork, SaaS, Enterprise Software, Selling, Professional Services, Contact Centers, Workforce Management, Quality Management, Customer Interaction..., Unified Communications, Sales Operations
Education
University of Northern Iowa 2007 — 2012
Bachelor of Art (BA), Movement and Exercise Science
Lane Tech College Prep 2003 — 2007
General Education
Northwestern University
Pre-Business Administration, Business Administration and Management, General
ActiveCampaign, Inc. April 2015 - Present
Aspect Software August 2013 - April 2015
Zones May 2013 - August 2013
Nitel January 2013 - May 2013
Skills
Wellness, Nutrition, Fitness, Customer Service, Public Speaking, Coaching, Healthcare, Personal Training, Telecommunications, Hosted Voice, Dedicated Internet, SIP Trunking, Sales, Cold Calling, Sales Prospecting, Qualifying Prospects, Telemarketing, B2B, Direct Sales, Solution Selling, Building Relationships, Business Development, Managed Services, Data Center, CRM, Cloud Computing, MPLS, Mobile Technology, Networking, Team Leadership, Customer Retention, Strategic Planning, Sales Process, Training, Virtualization, Information Technology, Salesforce.com, Partnering, Social Networking, Teamwork, SaaS, Enterprise Software, Selling, Professional Services, Contact Centers, Workforce Management, Quality Management, Customer Interaction..., Unified Communications, Sales Operations
Education
University of Northern Iowa 2007 — 2012
Bachelor of Art (BA), Movement and Exercise Science
Lane Tech College Prep 2003 — 2007
General Education
Northwestern University
Pre-Business Administration, Business Administration and Management, General
Patrick Cassady Patrick Cassady's Aspect Software Experience June 2001 - May 2004
Job VP Sales | Develops "A" Sales Teams | SaaS Focus
Industry Computer Software
Experience
ClearSlide August 2015 - Present
Ascribe June 2013 - August 2015
Infor October 2010 - June 2013
Deem, Inc. (Formally Rearden Commerce) July 2009 - October 2010
SpikeSource (Acquired by Black Duck Software) April 2008 - July 2009
Clearswift Corporation August 2005 - April 2008
Ascendent Systems (Aquired by RIM Research in Motion) June 2004 - August 2005
Aspect Software June 2001 - May 2004
Sybase (Now owned by SAP) October 2001 - May 2002
GlobalSight January 1999 - September 2001
Skills
SaaS, Market Penetration, Cloud Computing, Enterprise Software, Sales Process, Solution Selling, Sales Operations, Channel, Go-to-market Strategy, Security, Salesforce.com, Strategic Partnerships, Leadership, Sales, Management, Start-ups, Product Management, Business Alliances, Sales Management, Direct Sales, Account Management, Lead Generation, CRM, Strategic Planning, Mobile Devices, Sales Enablement, Strategy, Demand Generation, Software Industry, Product Marketing, Selling, Business Development, Networking, Partner Management, E-commerce, Complex Sales, Channel Partners, Managed Services, Competitive Analysis, Unified Communications, B2B, Business Intelligence, Pre-sales, PaaS, Channel Sales, Executive Management, Storage, Cross-functional Team..., New Business Development, Analytics
Education
Pepperdine University 1988 — 1991
BA, Telecommunications Management and Sales
los gatos high school
ClearSlide August 2015 - Present
Ascribe June 2013 - August 2015
Infor October 2010 - June 2013
Deem, Inc. (Formally Rearden Commerce) July 2009 - October 2010
SpikeSource (Acquired by Black Duck Software) April 2008 - July 2009
Clearswift Corporation August 2005 - April 2008
Ascendent Systems (Aquired by RIM Research in Motion) June 2004 - August 2005
Aspect Software June 2001 - May 2004
Sybase (Now owned by SAP) October 2001 - May 2002
GlobalSight January 1999 - September 2001
Skills
SaaS, Market Penetration, Cloud Computing, Enterprise Software, Sales Process, Solution Selling, Sales Operations, Channel, Go-to-market Strategy, Security, Salesforce.com, Strategic Partnerships, Leadership, Sales, Management, Start-ups, Product Management, Business Alliances, Sales Management, Direct Sales, Account Management, Lead Generation, CRM, Strategic Planning, Mobile Devices, Sales Enablement, Strategy, Demand Generation, Software Industry, Product Marketing, Selling, Business Development, Networking, Partner Management, E-commerce, Complex Sales, Channel Partners, Managed Services, Competitive Analysis, Unified Communications, B2B, Business Intelligence, Pre-sales, PaaS, Channel Sales, Executive Management, Storage, Cross-functional Team..., New Business Development, Analytics
Education
Pepperdine University 1988 — 1991
BA, Telecommunications Management and Sales
los gatos high school
Peter Thibault Peter Thibault's Aspect Software Experience March 2011 - July 2015
Job Project Manager at Aspect Software
Industry Information Technology and Services
Experience
Aspect Software March 2011 - July 2015
HSBC January 2007 - January 2011
Household International January 1998 - December 2003
Skills
Project Management, Management, Program Management, Integration, Software Project..., Software Development, Requirements Analysis, Telecommunications
Education
Quincy University 1970 — 1974
Bachelor’s Degree, Business Administration and Management, General
Morristown High 1966 — 1970
High School, College Prep
Aspect Software March 2011 - July 2015
HSBC January 2007 - January 2011
Household International January 1998 - December 2003
Skills
Project Management, Management, Program Management, Integration, Software Project..., Software Development, Requirements Analysis, Telecommunications
Education
Quincy University 1970 — 1974
Bachelor’s Degree, Business Administration and Management, General
Morristown High 1966 — 1970
High School, College Prep
Dave Callahan Dave Callahan's Aspect Software Experience November 2002 - November 2007
Job Oracle HCM Application Sales Manager Delivering Customer Value Every Day
Industry Computer Software
Experience
Oracle October 2013 - Present
Kronos Software July 2010 - September 2013
Cisco November 2007 - June 2010
Aspect Software November 2002 - November 2007
Attachmate 1991 - 1999
KnowledgeWare 1990 - 1991
Skills
Solution Selling, SaaS, Unified Communications, Professional Services, Enterprise Software, Cloud Computing, Sales Operations, Go-to-market Strategy, Management, Salesforce.com, Leadership, Sales Process, Sales, Cross-functional Team..., Selling, Account Management, Lead Generation, Sales Management, Strategy, CRM, Business Development, Direct Sales, Strategic Partnerships, Channel Partners, Software Industry, Sales Enablement
Education
Pace University 1980 — 1981
BS/Mgmt, Business, Management, Marketing
Oracle October 2013 - Present
Kronos Software July 2010 - September 2013
Cisco November 2007 - June 2010
Aspect Software November 2002 - November 2007
Attachmate 1991 - 1999
KnowledgeWare 1990 - 1991
Skills
Solution Selling, SaaS, Unified Communications, Professional Services, Enterprise Software, Cloud Computing, Sales Operations, Go-to-market Strategy, Management, Salesforce.com, Leadership, Sales Process, Sales, Cross-functional Team..., Selling, Account Management, Lead Generation, Sales Management, Strategy, CRM, Business Development, Direct Sales, Strategic Partnerships, Channel Partners, Software Industry, Sales Enablement
Education
Pace University 1980 — 1981
BS/Mgmt, Business, Management, Marketing
Tim Flannery Tim Flannery's Aspect Software Experience May 2004 - July 2007
Job Financial Advisor at Edward Jones
Industry Financial Services
Experience
Edward Jones January 2013 - Present
US Navy Reserve April 2011 - Present
Technology Services Industry Association (TSIA) April 2010 - September 2011
Research In Motion March 2008 - March 2010
Medco Health Solutions August 2007 - March 2008
Aspect Software May 2004 - July 2007
Aspect Software July 1999 - May 2004
Capital One April 1997 - July 1999
U.S. Navy December 1986 - April 1997
Skills
Cross-functional Team..., Leadership, Management, Executive Management, Program Management, Process Improvement, CRM, Strategy, Customer Service, Team Building, Call Center, Contract Negotiation, Service Delivery, Outsourcing, Training, Business Analysis, Team Leadership, Enterprise Software, Operations Management, Business Development, Entrepreneurship, Customer Satisfaction, Vendor Management, Telecommunications, Professional Services, Analysis, Project Management, Call Centers, Integration, Six Sigma, Strategic Planning, Software Documentation, Mobile Devices, Troubleshooting, Change Management, Business Intelligence, Risk Management, Budgets, Human Resources, Security, Consulting, Teamwork, Team Management, Performance Management, Coaching, Recruiting, Business Process..., Management Consulting, P&L Management, Customer Experience
Education
Rutgers, The State University of New Jersey-New Brunswick 1992 — 1995
BA Pre-Law, (Political Science and Philosophy Double Major, Mathematics Minor)
Villanova University 2007 — 2007
Graduate Certificate, Lean Six Sigma
Edward Jones January 2013 - Present
US Navy Reserve April 2011 - Present
Technology Services Industry Association (TSIA) April 2010 - September 2011
Research In Motion March 2008 - March 2010
Medco Health Solutions August 2007 - March 2008
Aspect Software May 2004 - July 2007
Aspect Software July 1999 - May 2004
Capital One April 1997 - July 1999
U.S. Navy December 1986 - April 1997
Skills
Cross-functional Team..., Leadership, Management, Executive Management, Program Management, Process Improvement, CRM, Strategy, Customer Service, Team Building, Call Center, Contract Negotiation, Service Delivery, Outsourcing, Training, Business Analysis, Team Leadership, Enterprise Software, Operations Management, Business Development, Entrepreneurship, Customer Satisfaction, Vendor Management, Telecommunications, Professional Services, Analysis, Project Management, Call Centers, Integration, Six Sigma, Strategic Planning, Software Documentation, Mobile Devices, Troubleshooting, Change Management, Business Intelligence, Risk Management, Budgets, Human Resources, Security, Consulting, Teamwork, Team Management, Performance Management, Coaching, Recruiting, Business Process..., Management Consulting, P&L Management, Customer Experience
Education
Rutgers, The State University of New Jersey-New Brunswick 1992 — 1995
BA Pre-Law, (Political Science and Philosophy Double Major, Mathematics Minor)
Villanova University 2007 — 2007
Graduate Certificate, Lean Six Sigma
Pete Thibault Pete Thibault's Aspect Software Experience March 2011 - July 2015
Job
Industry Information Technology and Services
Experience
Aspect Software March 2011 - July 2015
HSBC January 2003 - January 2011
Household International January 1998 - December 2003
Beneficial 1976 - 1984
Skills
Management, Project Management, Program Management, Information Technology, Telecommunications, Vendor Management, Testing, Integration, CRM, Leadership, Infrastructure, Project Delivery, Change Management, Software Project..., Requirements Analysis, Unified Communications, Call Centers, Cross-functional Team..., Great Personality
Education
Quincy University 1970 — 1974
Bachelor's degree, Business Administration and Management, General
Morristown High School 1966 — 1970
College Prepd, College Prep
Aspect Software March 2011 - July 2015
HSBC January 2003 - January 2011
Household International January 1998 - December 2003
Beneficial 1976 - 1984
Skills
Management, Project Management, Program Management, Information Technology, Telecommunications, Vendor Management, Testing, Integration, CRM, Leadership, Infrastructure, Project Delivery, Change Management, Software Project..., Requirements Analysis, Unified Communications, Call Centers, Cross-functional Team..., Great Personality
Education
Quincy University 1970 — 1974
Bachelor's degree, Business Administration and Management, General
Morristown High School 1966 — 1970
College Prepd, College Prep
Rajan Nepal Rajan Nepal's Aspect Software Experience March 2004 - January 2012
Job Microsoft Dynamics CRM Consultant and Architect
Industry Information Technology and Services
Experience
Bank of America Merrill Lynch May 2015 - Present
Infosys November 2014 - Present
UBS November 2014 - May 2015
PIMCO - Pacific Investment Management Company March 2013 - October 2014
RGA - Reinsurance Group of America April 2012 - January 2013
Turnkey Technologies, Inc. January 2012 - April 2012
TALX - Equifax Workforce Solutions June 2011 - January 2012
Aspect Software March 2004 - January 2012
Calsoft Systems June 2000 - February 2004
www.sebsonline.org June 2000 - February 2004
Skills
Web Services, C#, XML, Integration, ASP.NET, Solution Architecture, SQL, JavaScript, CRM, SSRS, Web Applications, Microsoft CRM, Microsoft Dynamics, WPF, Testing, Data Migration, .NET
Education
Ohio Wesleyan University 1996 — 2000
B.A., Computer Science
Budhanilkantha School 1985 — 1995
A-Level
Bank of America Merrill Lynch May 2015 - Present
Infosys November 2014 - Present
UBS November 2014 - May 2015
PIMCO - Pacific Investment Management Company March 2013 - October 2014
RGA - Reinsurance Group of America April 2012 - January 2013
Turnkey Technologies, Inc. January 2012 - April 2012
TALX - Equifax Workforce Solutions June 2011 - January 2012
Aspect Software March 2004 - January 2012
Calsoft Systems June 2000 - February 2004
www.sebsonline.org June 2000 - February 2004
Skills
Web Services, C#, XML, Integration, ASP.NET, Solution Architecture, SQL, JavaScript, CRM, SSRS, Web Applications, Microsoft CRM, Microsoft Dynamics, WPF, Testing, Data Migration, .NET
Education
Ohio Wesleyan University 1996 — 2000
B.A., Computer Science
Budhanilkantha School 1985 — 1995
A-Level
Rajiv Krishnan Rajiv Krishnan's Aspect Software Experience June 2014 - December 2014
Job Looking for Fulltime opportunities in the field of Computer Networking
Industry Telecommunications
Experience
ThousandEyes July 2015 - Present
Aspect Software June 2014 - December 2014
Skills
Telecommunications, CCNA, Routing Protocols like..., RIP, OSPF, Microsoft Office, Matlab, HTML, Windows, Microsoft Excel, Linux, Powershell, EIGRP, Wireshark, CCNP-Routing, SIP, Python, MySQL, IPv4, IGRP, RTP, JavaScript, Microsoft SQL Server, VMware vSphere, Mac OS, Bash
Education
Northeastern University 2013 — 2015
MS, Computer Systems Networking and Telecommunications
K.C. College of Engineering 2008 — 2012
Bachelor's degree, Electronics and Telecommunication
ThousandEyes July 2015 - Present
Aspect Software June 2014 - December 2014
Skills
Telecommunications, CCNA, Routing Protocols like..., RIP, OSPF, Microsoft Office, Matlab, HTML, Windows, Microsoft Excel, Linux, Powershell, EIGRP, Wireshark, CCNP-Routing, SIP, Python, MySQL, IPv4, IGRP, RTP, JavaScript, Microsoft SQL Server, VMware vSphere, Mac OS, Bash
Education
Northeastern University 2013 — 2015
MS, Computer Systems Networking and Telecommunications
K.C. College of Engineering 2008 — 2012
Bachelor's degree, Electronics and Telecommunication
Alpha Daly Alpha Daly's Aspect Software Experience January 2008 - December 2011
Job Digital Marketing
Industry Marketing and Advertising
Experience
Arthur J. Gallagher & Co. January 2012 - Present
Georgia Doty Foundation October 2012 - 2013
ShugaPleez January 2010 - 2013
Aspect Software January 2008 - December 2011
Rockwell FirstPoint (nka Aspect Software) 2005 - 2008
Rockwell FirstPoint (nka Aspect Software) 2001 - 2005
Rockwell Electronics Commerce January 1999 - January 2001
Bank of Montreal 1995 - 1998
Skills
Salesforce.com, ACD, Call Recording, Demand Generation, Direct Marketing, Event Management, Integrated Marketing, Lead Generation, Lead Management, Lead Scoring, Marketing Automation, Marketing Management, Marketing Process, Marketing ROI, Marketing Strategy, Silverpop, Workforce Management, B2B, Call Center, Solution Selling, Customer Experience, Telemarketing, B2B Marketing, Marketing Communications, Email Marketing, Sales Enablement, Online Marketing, New Business Development, Social Media Marketing, Unified Communications, Vendor Management, Social Media, Cold Calling, Contract Negotiations, Customer Satisfaction, Digital Marketing, Customer Acquisition, Sales Support, Online Advertising, Call Logging, Strategy, SEO, CRM, Multi-channel Marketing, Analytics, Inbound Marketing, Sales Operations, Contract Negotiation, Marketing, Cross-functional Team...
Education
Rasmussen College-Minnesota 2013 — 2013
Robert Morris University 2004 — 2006
Business Administration 2004, 2009
Jones Collegiate Prep High School 1990 — 1992
Arthur J. Gallagher & Co. January 2012 - Present
Georgia Doty Foundation October 2012 - 2013
ShugaPleez January 2010 - 2013
Aspect Software January 2008 - December 2011
Rockwell FirstPoint (nka Aspect Software) 2005 - 2008
Rockwell FirstPoint (nka Aspect Software) 2001 - 2005
Rockwell Electronics Commerce January 1999 - January 2001
Bank of Montreal 1995 - 1998
Skills
Salesforce.com, ACD, Call Recording, Demand Generation, Direct Marketing, Event Management, Integrated Marketing, Lead Generation, Lead Management, Lead Scoring, Marketing Automation, Marketing Management, Marketing Process, Marketing ROI, Marketing Strategy, Silverpop, Workforce Management, B2B, Call Center, Solution Selling, Customer Experience, Telemarketing, B2B Marketing, Marketing Communications, Email Marketing, Sales Enablement, Online Marketing, New Business Development, Social Media Marketing, Unified Communications, Vendor Management, Social Media, Cold Calling, Contract Negotiations, Customer Satisfaction, Digital Marketing, Customer Acquisition, Sales Support, Online Advertising, Call Logging, Strategy, SEO, CRM, Multi-channel Marketing, Analytics, Inbound Marketing, Sales Operations, Contract Negotiation, Marketing, Cross-functional Team...
Education
Rasmussen College-Minnesota 2013 — 2013
Robert Morris University 2004 — 2006
Business Administration 2004, 2009
Jones Collegiate Prep High School 1990 — 1992
Lisa Aguilar Lisa Aguilar's Aspect Software Experience 2014 - 2015
Job Principal Engineer QA Aspect Software
Industry Information Technology and Services
Experience
Aspect Software 2014 - 2015
Microsoft Mobile Oy April 2014 - September 2014
Nokia - Mobile Phones November 2011 - April 2014
Music4U January 2010 - September 2012
Lutherbrook Academy August 2008 - July 2011
US Cellular 1999 - 2005
PMG 1999 - 2002
Skills
Telecommunications, Testing, Program Management, Visio, Project Planning, Test Planning, Software Project..., Vendor Management, SDLC, Scrum, Software Documentation, Business Analysis, Quality Assurance, Change Management, Project Management, Networking, Quality Center, Process Improvement, Software Quality..., Cross-functional Team..., Agile Methodologies, Business Intelligence, Linux, Requirements Analysis, Team Leadership, Unix, Integration, Training, Management, Wireless
Education
St. Xavier University 1994 — 1996
Master's degree, Educational Leadership
Northern Illinois University 1990 — 1993
Bachelor's degree, Special Eduction
College of DuPage 1987 — 1989
Associate of Arts (A.A.)
Aspect Software 2014 - 2015
Microsoft Mobile Oy April 2014 - September 2014
Nokia - Mobile Phones November 2011 - April 2014
Music4U January 2010 - September 2012
Lutherbrook Academy August 2008 - July 2011
US Cellular 1999 - 2005
PMG 1999 - 2002
Skills
Telecommunications, Testing, Program Management, Visio, Project Planning, Test Planning, Software Project..., Vendor Management, SDLC, Scrum, Software Documentation, Business Analysis, Quality Assurance, Change Management, Project Management, Networking, Quality Center, Process Improvement, Software Quality..., Cross-functional Team..., Agile Methodologies, Business Intelligence, Linux, Requirements Analysis, Team Leadership, Unix, Integration, Training, Management, Wireless
Education
St. Xavier University 1994 — 1996
Master's degree, Educational Leadership
Northern Illinois University 1990 — 1993
Bachelor's degree, Special Eduction
College of DuPage 1987 — 1989
Associate of Arts (A.A.)
Billy Ward's Aspect Software Experience May 2013 - Present
Job Senior Management at Aspect
Industry Management Consulting
Experience
Aspect Software May 2013 - Present
Leadership Consulting and Strategy Company October 2010 - Present
SHPS May 2009 - July 2011
Southeast Christian Church May 2007 - July 2009
Delta Air Lines, Comair Airlines, Delta Connection Inc. July 1989 - June 2007
Skills
Conflict Resolution, Team Management, Workflow Analysis, Budget Analysis, Leadership Development, Program Management, Agile Project Management, Scrum, Leadership, Management, Project Management, Non-profits, Business Strategy, Team Building, Strategic Planning, Cross-functional Team..., Change Management, Public Speaking, SharePoint, Strategy, Budgets, Workshop Facilitation, Nonprofits, Analysis, Human Resources, Recruiting, Process Improvement, Risk Management, Customer Service, Organizational..., Coaching, Time Management, Team Leadership, Fundraising, Agile Methodologies, Performance Management, Business Analysis, Project Planning, Consulting, Executive Management, Management Consulting, Start-ups
Education
Northern Kentucky University 1993 — 1995
Psychology
Virginia Western Community College 1989 — 1991
Psychology
Aspect Software May 2013 - Present
Leadership Consulting and Strategy Company October 2010 - Present
SHPS May 2009 - July 2011
Southeast Christian Church May 2007 - July 2009
Delta Air Lines, Comair Airlines, Delta Connection Inc. July 1989 - June 2007
Skills
Conflict Resolution, Team Management, Workflow Analysis, Budget Analysis, Leadership Development, Program Management, Agile Project Management, Scrum, Leadership, Management, Project Management, Non-profits, Business Strategy, Team Building, Strategic Planning, Cross-functional Team..., Change Management, Public Speaking, SharePoint, Strategy, Budgets, Workshop Facilitation, Nonprofits, Analysis, Human Resources, Recruiting, Process Improvement, Risk Management, Customer Service, Organizational..., Coaching, Time Management, Team Leadership, Fundraising, Agile Methodologies, Performance Management, Business Analysis, Project Planning, Consulting, Executive Management, Management Consulting, Start-ups
Education
Northern Kentucky University 1993 — 1995
Psychology
Virginia Western Community College 1989 — 1991
Psychology
Alexsandra Rivera Alexsandra Rivera's Aspect Software Experience October 2008 - Present
Job Accountant at Aspect Software
Industry Computer Software
Experience
Aspect Software October 2008 - Present
Aspect Software June 2007 - October 2008
Sapphire LLC November 2006 - June 2007
Family Continuity Programs, Inc October 2001 - December 2005
Getronics September 2001 - March 2002
Metropolitan C.U. June 1997 - June 1998
Skills
Account Reconciliation, Accounts Payable, Budgets, Hyperion Enterprise, Oracle, Accounting, QuickBooks, Invoicing, Internal Controls, Financial Analysis, Accounts Receivable, Microsoft Technologies, Journal Entries, Troubleshooting, Financial Reporting, Oracle E-Business Suite, Auditing, Great Plains Software, Payments, SEC filings, Financial Statements, General Ledger, Team Leadership, SharePoint, US GAAP, Revenue Recognition, GAAP, Banking, Teamwork, Process Improvement, Tax, Sarbanes-Oxley Act, Forecasting
Education
Northern Essex Community College 1997 — 1998
N/A, Accounting
Greater Lawrence Technical
Aspect Software October 2008 - Present
Aspect Software June 2007 - October 2008
Sapphire LLC November 2006 - June 2007
Family Continuity Programs, Inc October 2001 - December 2005
Getronics September 2001 - March 2002
Metropolitan C.U. June 1997 - June 1998
Skills
Account Reconciliation, Accounts Payable, Budgets, Hyperion Enterprise, Oracle, Accounting, QuickBooks, Invoicing, Internal Controls, Financial Analysis, Accounts Receivable, Microsoft Technologies, Journal Entries, Troubleshooting, Financial Reporting, Oracle E-Business Suite, Auditing, Great Plains Software, Payments, SEC filings, Financial Statements, General Ledger, Team Leadership, SharePoint, US GAAP, Revenue Recognition, GAAP, Banking, Teamwork, Process Improvement, Tax, Sarbanes-Oxley Act, Forecasting
Education
Northern Essex Community College 1997 — 1998
N/A, Accounting
Greater Lawrence Technical
Sneha Saran's Aspect Software Experience June 2014 - August 2014
Job Actively seeking fulltime employment as a software developer starting January 2016
Industry Computer Software
Experience
Northeastern University September 2015 - Present
Ahold January 2015 - June 2015
Northeastern University September 2014 - December 2014
Aspect Software June 2014 - August 2014
Northeastern University May 2014 - June 2014
Infosys February 2012 - November 2012
Dell May 2010 - June 2010
Skills
JSP, Java, Core Java, Eclipse, Servlets, Java Enterprise Edition, C++, JDBC, HTML, Struts, Visual Studio, Web Services, Data Structures, JavaScript, MySQL, Spring MVC, Hibernate
Education
Northeastern University 2013 — 2015
Master's degree, Computer Science
JIET SETG 2007 — 2011
Bachelor of Technology (B.Tech.), Computer Science
Cambridge School, Noida 2002 — 2007
Northeastern University September 2015 - Present
Ahold January 2015 - June 2015
Northeastern University September 2014 - December 2014
Aspect Software June 2014 - August 2014
Northeastern University May 2014 - June 2014
Infosys February 2012 - November 2012
Dell May 2010 - June 2010
Skills
JSP, Java, Core Java, Eclipse, Servlets, Java Enterprise Edition, C++, JDBC, HTML, Struts, Visual Studio, Web Services, Data Structures, JavaScript, MySQL, Spring MVC, Hibernate
Education
Northeastern University 2013 — 2015
Master's degree, Computer Science
JIET SETG 2007 — 2011
Bachelor of Technology (B.Tech.), Computer Science
Cambridge School, Noida 2002 — 2007
Eddie Martinie Eddie Martinie's Aspect Software Experience October 2010 - December 2012
Job Global Director of Information & Communication Technology at Gibson Brands, Inc.
Industry Information Technology and Services
Experience
Gibson Brands, Inc. December 2013 - Present
Gibson Brands, Inc. December 2012 - Present
HeartsOnFire Ministries 2012 - Present
MartiniEnterprises, Inc 1999 - Present
MartiniEntertainment 1999 - Present
Aspect Software October 2010 - December 2012
Gibson Guitar World Headquarters January 2006 - November 2010
Network Services August 2002 - December 2006
Franklin Developent January 2000 - August 2002
DBC Investment Firm January 2000 - January 2002
Skills
SharePoint, Software Project..., Microsoft Dynamics, Program Management, Integration, Management, Management Consulting, Microsoft CRM, IT Management, Change Management, SSRS, Telecommunications, Business Analysis, Business Intelligence, Microsoft SQL Server, Enterprise Software, Business Process, ERP, Agile Methodologies, Leadership, Requirements Analysis, IT Strategy, ITIL, Consulting, E-commerce, Visio, Vendor Management, Business Development, Microsoft Technologies, Troubleshooting, Process Improvement, Risk Management, Data Center, Enterprise Architecture, Professional Services, Project Management, Analysis, Cloud Computing, MS Project, Disaster Recovery, Software Development, Budgets, SaaS, Training, CRM, Information Technology, Business Process..., Solution Architecture, Marketing, VMware
Education
San Antonio College
Philosphy and Religion
Gibson Brands, Inc. December 2013 - Present
Gibson Brands, Inc. December 2012 - Present
HeartsOnFire Ministries 2012 - Present
MartiniEnterprises, Inc 1999 - Present
MartiniEntertainment 1999 - Present
Aspect Software October 2010 - December 2012
Gibson Guitar World Headquarters January 2006 - November 2010
Network Services August 2002 - December 2006
Franklin Developent January 2000 - August 2002
DBC Investment Firm January 2000 - January 2002
Skills
SharePoint, Software Project..., Microsoft Dynamics, Program Management, Integration, Management, Management Consulting, Microsoft CRM, IT Management, Change Management, SSRS, Telecommunications, Business Analysis, Business Intelligence, Microsoft SQL Server, Enterprise Software, Business Process, ERP, Agile Methodologies, Leadership, Requirements Analysis, IT Strategy, ITIL, Consulting, E-commerce, Visio, Vendor Management, Business Development, Microsoft Technologies, Troubleshooting, Process Improvement, Risk Management, Data Center, Enterprise Architecture, Professional Services, Project Management, Analysis, Cloud Computing, MS Project, Disaster Recovery, Software Development, Budgets, SaaS, Training, CRM, Information Technology, Business Process..., Solution Architecture, Marketing, VMware
Education
San Antonio College
Philosphy and Religion
Nicki Bolvin Nicki Bolvin's Aspect Software Experience September 2013 - Present
Job Accountant Revenue Recognition at Aspect Software
Industry Information Technology and Services
Experience
Aspect Software September 2013 - Present
Lumension Security, Inc. July 2012 - September 2013
Lumension Security, Inc. June 2011 - July 2012
Lumension Security, Inc. December 2007 - June 2011
CSK Auto July 2007 - December 2007
Richmond American Homes May 2006 - July 2007
US Foodservice April 2001 - May 2006
Eat N' Park Restaurant 1998 - 2001
Skills
Accounting, Account Reconciliation, General Ledger, PeopleSoft, Journal Entries, Microsoft Office, NetSuite, Customer Relations, Customer Service, Sales Operations
Education
Penn State University 1996 — 2001
BS, Accounting & International Business
Portage Area High School 1991 — 1996
Aspect Software September 2013 - Present
Lumension Security, Inc. July 2012 - September 2013
Lumension Security, Inc. June 2011 - July 2012
Lumension Security, Inc. December 2007 - June 2011
CSK Auto July 2007 - December 2007
Richmond American Homes May 2006 - July 2007
US Foodservice April 2001 - May 2006
Eat N' Park Restaurant 1998 - 2001
Skills
Accounting, Account Reconciliation, General Ledger, PeopleSoft, Journal Entries, Microsoft Office, NetSuite, Customer Relations, Customer Service, Sales Operations
Education
Penn State University 1996 — 2001
BS, Accounting & International Business
Portage Area High School 1991 — 1996
Jay Martarano Jay Martarano's Aspect Software Experience April 2015 - Present
Job QA Team Lead at Teletech
Industry Computer Software
Experience
Aspect Software April 2015 - Present
Humanify December 2014 - April 2015
TeleTech January 2013 - December 2014
Aspect Software August 2007 - January 2013
Aspect Software March 2000 - August 2007
Aspect Software March 2000 - July 2007
Fresenius Medical Care March 1998 - March 2000
Fresenius Medical Care, North America March 1998 - March 2000
Home Health Corp of America October 1995 - March 1998
Skills
Testing, Unix, Integration, Linux, Software Documentation, Cloud Computing, Quality Assurance, SaaS, TCP/IP, Windows, SIP, Technical Support, Enterprise Software, Troubleshooting, IVR, Test Automation, Software Quality..., Scrum, VoIP, CTI, SQL, Operating Systems, Agile Methodologies, System Deployment, IP, SharePoint, Call Centers, Servers, VMware Infrastructure, Sybase Adaptive Server, Test Cases, Microsoft SQL Server, Manual Testing, Virtualization, Telecommunications, Telephony, Solaris, ACD, System Architecture, Contact Centers, Auto IT, System Administration, Quality Center, Databases, VMware, Unified Communications, Selenium, Agile Project Management, Red Hat Linux, Automation
Education
Salem State College 1989 — 1994
Bachelor of Science, Elementary Education
Peabody High School 1987 — 1988
Diploma
Aspect Software April 2015 - Present
Humanify December 2014 - April 2015
TeleTech January 2013 - December 2014
Aspect Software August 2007 - January 2013
Aspect Software March 2000 - August 2007
Aspect Software March 2000 - July 2007
Fresenius Medical Care March 1998 - March 2000
Fresenius Medical Care, North America March 1998 - March 2000
Home Health Corp of America October 1995 - March 1998
Skills
Testing, Unix, Integration, Linux, Software Documentation, Cloud Computing, Quality Assurance, SaaS, TCP/IP, Windows, SIP, Technical Support, Enterprise Software, Troubleshooting, IVR, Test Automation, Software Quality..., Scrum, VoIP, CTI, SQL, Operating Systems, Agile Methodologies, System Deployment, IP, SharePoint, Call Centers, Servers, VMware Infrastructure, Sybase Adaptive Server, Test Cases, Microsoft SQL Server, Manual Testing, Virtualization, Telecommunications, Telephony, Solaris, ACD, System Architecture, Contact Centers, Auto IT, System Administration, Quality Center, Databases, VMware, Unified Communications, Selenium, Agile Project Management, Red Hat Linux, Automation
Education
Salem State College 1989 — 1994
Bachelor of Science, Elementary Education
Peabody High School 1987 — 1988
Diploma
Saeed Contractor Saeed Contractor's Aspect Software Experience 2005 - May 2011
Job VP, Contact Center Application Development, at Citi
Industry Telecommunications
Experience
Citi 2011 - Present
Aspect Software 2005 - May 2011
Concerto Software 2002 - 2005
Cellit Technologies 1999 - 2002
VX Corporation 1994 - 1999
Skills
Contact Centers, Unified Communications, Predictive Dialers, IVR, IM, CRM, Routing, High Availability, Cloud Computing, Cross-functional Team..., Security, Software Development, Enterprise Software, Management, Software Engineering, Leadership, Integration, VoIP, Business Process, Servers, Team Leadership, Solution Selling, Telephony, Avaya, TCP/IP, Testing, Vendor Management, IP, Pre-sales, SIP, Telecommunications, Cisco Technologies, System Deployment, CTI, Call Centers, Software Documentation, System Architecture, Solution Architecture, Product Development
Education
University of Central Florida 1998 — 1999
MBA, Business Administration
Princeton University 1987 — 1989
MSE, Computational Fluid Dynamics
University of Mumbai 1983 — 1987
BE, Mechanical Engineering
Citi 2011 - Present
Aspect Software 2005 - May 2011
Concerto Software 2002 - 2005
Cellit Technologies 1999 - 2002
VX Corporation 1994 - 1999
Skills
Contact Centers, Unified Communications, Predictive Dialers, IVR, IM, CRM, Routing, High Availability, Cloud Computing, Cross-functional Team..., Security, Software Development, Enterprise Software, Management, Software Engineering, Leadership, Integration, VoIP, Business Process, Servers, Team Leadership, Solution Selling, Telephony, Avaya, TCP/IP, Testing, Vendor Management, IP, Pre-sales, SIP, Telecommunications, Cisco Technologies, System Deployment, CTI, Call Centers, Software Documentation, System Architecture, Solution Architecture, Product Development
Education
University of Central Florida 1998 — 1999
MBA, Business Administration
Princeton University 1987 — 1989
MSE, Computational Fluid Dynamics
University of Mumbai 1983 — 1987
BE, Mechanical Engineering
Prakash Natarajan Prakash Natarajan's Aspect Software Experience June 2010 - September 2013
Job System Architecture Consulting Engineer at Avaya
Industry Computer Software
Experience
Avaya September 2013 - Present
Aspect Software June 2010 - September 2013
Aspect Software May 2005 - May 2010
Aspect Software January 2003 - April 2005
Aspect Software September 2000 - December 2002
Raj Consultants, Inc. June 1999 - August 2000
Compaq April 1996 - May 1999
Information Management Resources June 1995 - March 1996
HCL - Hewlett Packard October 1994 - April 1995
Skills
C#, .NET, WCF, WF, C++, MFC, C, Java, J2EE, CTI, Web Services, VoIP, SIP, IVR, XML, ClearCase, Android Development, iOS development, Agile / Scrum, Windows Azure, SCOM, SOA, Enterprise Architecture, Contact Center..., Call Recording Solutions, Integration, Enterprise Software, Java Enterprise Edition, Software Development
Education
PSG College of Technology 1992 — 1995
Master of Computer Applications (MCA), Computer Science
VHNSN College, Virudhunagar 1989 — 1992
Bachelor of Science (B.Sc.), Computer Science
Avaya September 2013 - Present
Aspect Software June 2010 - September 2013
Aspect Software May 2005 - May 2010
Aspect Software January 2003 - April 2005
Aspect Software September 2000 - December 2002
Raj Consultants, Inc. June 1999 - August 2000
Compaq April 1996 - May 1999
Information Management Resources June 1995 - March 1996
HCL - Hewlett Packard October 1994 - April 1995
Skills
C#, .NET, WCF, WF, C++, MFC, C, Java, J2EE, CTI, Web Services, VoIP, SIP, IVR, XML, ClearCase, Android Development, iOS development, Agile / Scrum, Windows Azure, SCOM, SOA, Enterprise Architecture, Contact Center..., Call Recording Solutions, Integration, Enterprise Software, Java Enterprise Edition, Software Development
Education
PSG College of Technology 1992 — 1995
Master of Computer Applications (MCA), Computer Science
VHNSN College, Virudhunagar 1989 — 1992
Bachelor of Science (B.Sc.), Computer Science
Valerie Ketchen-Hamann Valerie Ketchen-Hamann's Aspect Software Experience December 2008 - Present
Job Principle Sytems Analyst at Aspect Software
Industry Computer Software
Experience
Aspect Software December 2008 - Present
Aspect Software September 1999 - Present
Aspect Software 2010 - 2013
Aspect Software 2007 - 2008
aspect software 1999 - 2008
Aspect Software October 2000 - April 2006
Damirus Corp 1992 - 1998
Skills
CTI, Enterprise Software, ACD, Cloud Computing, IVR, Call Centers, Software Project..., Unified Communications, System Deployment, Data Center, SOA, Lync Server 2010, VoIP, Solaris, Avaya, SharePoint, SIP, Professional Services, CRM, Telecommunications, IP, Unified Messaging, Unix, Managed Services, Software Engineering, WAN, Vendor Management, Call Logging, Cisco Technologies, SaaS, Technical Support, Distributed Systems, Product Management, Solution Selling, Integration, Speech Recognition, Solution Architecture, Contact Centers, Lync, Service Delivery, Pre-sales, SDLC, Agile Methodologies, Software Development, TCP/IP, Genesys, System Architecture, Telephony, Workforce Management, Switches
Education
Salem State University 1986 — 1991
BS, Computer Science
Lynn English High School 1983 — 1986
High School Diploma, College Prep
Aspect Software December 2008 - Present
Aspect Software September 1999 - Present
Aspect Software 2010 - 2013
Aspect Software 2007 - 2008
aspect software 1999 - 2008
Aspect Software October 2000 - April 2006
Damirus Corp 1992 - 1998
Skills
CTI, Enterprise Software, ACD, Cloud Computing, IVR, Call Centers, Software Project..., Unified Communications, System Deployment, Data Center, SOA, Lync Server 2010, VoIP, Solaris, Avaya, SharePoint, SIP, Professional Services, CRM, Telecommunications, IP, Unified Messaging, Unix, Managed Services, Software Engineering, WAN, Vendor Management, Call Logging, Cisco Technologies, SaaS, Technical Support, Distributed Systems, Product Management, Solution Selling, Integration, Speech Recognition, Solution Architecture, Contact Centers, Lync, Service Delivery, Pre-sales, SDLC, Agile Methodologies, Software Development, TCP/IP, Genesys, System Architecture, Telephony, Workforce Management, Switches
Education
Salem State University 1986 — 1991
BS, Computer Science
Lynn English High School 1983 — 1986
High School Diploma, College Prep
Kelly LaCross's Aspect Software Experience March 1997 - September 2000
Job Cloud Customer Manager
Industry Information Technology and Services
Experience
Kronos May 2015 - Present
Cisco Systems August 2004 - May 2015
Cisco Systems October 2000 - July 2004
Aspect Software March 1997 - September 2000
ROLM December 1988 - February 1997
Skills
Unified Communications, Telephony, Contact Centers, Solution Selling, Leadership, Team Building, VoIP, Collaboration Solutions, Channel Partners, Telepresence, Data Center, Cloud Computing, Managed Services, SaaS, Network Architecture, Cisco Technologies, Enterprise Software, Change Management, User Adoption, Training
Education
Western New England College 1989 — 1991
MBA, Government Contracting and Acquisitions
Providence College 1980 — 1984
Bachelor of Science, Finance
Kronos May 2015 - Present
Cisco Systems August 2004 - May 2015
Cisco Systems October 2000 - July 2004
Aspect Software March 1997 - September 2000
ROLM December 1988 - February 1997
Skills
Unified Communications, Telephony, Contact Centers, Solution Selling, Leadership, Team Building, VoIP, Collaboration Solutions, Channel Partners, Telepresence, Data Center, Cloud Computing, Managed Services, SaaS, Network Architecture, Cisco Technologies, Enterprise Software, Change Management, User Adoption, Training
Education
Western New England College 1989 — 1991
MBA, Government Contracting and Acquisitions
Providence College 1980 — 1984
Bachelor of Science, Finance
Henry Danser's Aspect Software Experience July 2009 - April 2012
Job Vice President of Sales, Western Region at Noble Systems
Industry Computer Software
Experience
Noble Systems May 2012 - Present
Aspect Software July 2009 - April 2012
Aspect Software October 2000 - June 2009
Rockwell FirstPoint October 1999 - September 2000
Rockwell FirstPoint September 1992 - September 2000
Rockwell FirstPoint March 1985 - September 1992
AT&T March 1980 - March 1985
Skills
Sales Management, Coach, Interviewer, Accurate Forecasting, Contact Center, Unified Communications, Solution Selling, Contact Centers, Forecasting, SaaS, CRM, Customer Satisfaction, Telecommunications, Salesforce.com, Channel, Sales Operations, Selling, Call Centers, Management, Enterprise Software, Direct Sales, Training, Leadership, Lead Generation, Business Development, Sales, Cloud Computing, Strategic Partnerships, IVR, Customer Service, Call Center, VoIP, Team Building, Business Planning, Professional Services, Coaching, Outsourcing, New Business Development, Key Account Management, Strategy, Managed Services, Go-to-market Strategy, Sales Process, Product Management, Start-ups, Account Management, Pre-sales, Business Alliances, Product Marketing, Software Industry
Education
University of Southern California - Marshall School of Business 1981 — 1984
M.B.A., Marketing and Finance
Occidental College 1975 — 1979
Bachelor of Arts, Psychology
Noble Systems May 2012 - Present
Aspect Software July 2009 - April 2012
Aspect Software October 2000 - June 2009
Rockwell FirstPoint October 1999 - September 2000
Rockwell FirstPoint September 1992 - September 2000
Rockwell FirstPoint March 1985 - September 1992
AT&T March 1980 - March 1985
Skills
Sales Management, Coach, Interviewer, Accurate Forecasting, Contact Center, Unified Communications, Solution Selling, Contact Centers, Forecasting, SaaS, CRM, Customer Satisfaction, Telecommunications, Salesforce.com, Channel, Sales Operations, Selling, Call Centers, Management, Enterprise Software, Direct Sales, Training, Leadership, Lead Generation, Business Development, Sales, Cloud Computing, Strategic Partnerships, IVR, Customer Service, Call Center, VoIP, Team Building, Business Planning, Professional Services, Coaching, Outsourcing, New Business Development, Key Account Management, Strategy, Managed Services, Go-to-market Strategy, Sales Process, Product Management, Start-ups, Account Management, Pre-sales, Business Alliances, Product Marketing, Software Industry
Education
University of Southern California - Marshall School of Business 1981 — 1984
M.B.A., Marketing and Finance
Occidental College 1975 — 1979
Bachelor of Arts, Psychology
Lyn Van Huben Lyn Van Huben's Aspect Software Experience April 2008 - November 2009
Job VP of Human Resources at Intronis
Industry Computer Software
Experience
Intronis June 2011 - Present
Aspect Software April 2008 - November 2009
Harte-Hanks February 2006 - February 2008
Fannie Mae June 2004 - November 2005
Wildfire Communications 2000 - 2003
Bose Corporation 1994 - 2000
Digital Equipment Corporation 1984 - 1996
Skills
Talent Acquisition, Talent Management, Human Resources, Organizational..., Workforce Planning, Onboarding, Performance Management, Deferred Compensation, Personnel Management, Applicant Tracking..., Management, Leadership Development, Succession Planning, Employment Law, Start-ups, Interviews, Strategy, Sourcing, Benefits Administration, Recruiting, Employee Engagement, Training, HRIS, Organizational Design, Employee Relations, Temporary Placement, Employee Benefits, Career Development
Education
Rivier College 1973 — 1977
BS, Medical Technology
Intronis June 2011 - Present
Aspect Software April 2008 - November 2009
Harte-Hanks February 2006 - February 2008
Fannie Mae June 2004 - November 2005
Wildfire Communications 2000 - 2003
Bose Corporation 1994 - 2000
Digital Equipment Corporation 1984 - 1996
Skills
Talent Acquisition, Talent Management, Human Resources, Organizational..., Workforce Planning, Onboarding, Performance Management, Deferred Compensation, Personnel Management, Applicant Tracking..., Management, Leadership Development, Succession Planning, Employment Law, Start-ups, Interviews, Strategy, Sourcing, Benefits Administration, Recruiting, Employee Engagement, Training, HRIS, Organizational Design, Employee Relations, Temporary Placement, Employee Benefits, Career Development
Education
Rivier College 1973 — 1977
BS, Medical Technology
Eric Woodruff Eric Woodruff's Aspect Software Experience August 2001 - March 2007
Job Sr. Operations Manager
Industry Financial Services
Experience
Advent Software April 2007 - July 2013
Aspect Software August 2001 - March 2007
Skills
Enterprise Software, SaaS, Salesforce.com, Training, Process Improvement, Business Analysis, Vendor Management, Customer Service, CRM, Project Management, Solution Selling
Education
San Francisco State University
BA
Advent Software April 2007 - July 2013
Aspect Software August 2001 - March 2007
Skills
Enterprise Software, SaaS, Salesforce.com, Training, Process Improvement, Business Analysis, Vendor Management, Customer Service, CRM, Project Management, Solution Selling
Education
San Francisco State University
BA
Brice McMaster's Aspect Software Experience March 2011 - Present
Job Principal Architect at Aspect Software
Industry Computer Software
Experience
Aspect Software March 2011 - Present
Avatar Software June 2010 - February 2011
Sogeti June 2007 - June 2010
SAY Security Group May 2006 - November 2007
Hospitality WiFi LLC March 2006 - September 2006
Skills
ASP.NET, C#, SSRS, SharePoint, Microsoft SQL Server, TFS, Silverlight, HTML, ASP.NET MVC, Powershell, jQuery, IIS, CSS, .NET, WCF
Education
Ohio Northern University 2003 — 2007
Bachelors, Computer Science
Aspect Software March 2011 - Present
Avatar Software June 2010 - February 2011
Sogeti June 2007 - June 2010
SAY Security Group May 2006 - November 2007
Hospitality WiFi LLC March 2006 - September 2006
Skills
ASP.NET, C#, SSRS, SharePoint, Microsoft SQL Server, TFS, Silverlight, HTML, ASP.NET MVC, Powershell, jQuery, IIS, CSS, .NET, WCF
Education
Ohio Northern University 2003 — 2007
Bachelors, Computer Science
Joe Tierney Joe Tierney's Aspect Software Experience March 2007 - April 2010
Job Cloud Computing Director at Umzuzu
Industry Information Technology and Services
Experience
Umzuzu March 2009 - Present
Infegy March 2010 - November 2013
Operation Breakthrough May 2008 - August 2012
Aspect Software March 2007 - April 2010
Cerner Corporation May 2004 - March 2007
Enterprise Leasing June 2003 - May 2004
Group 3 Promotions February 2001 - May 2003
Skills
Cloud Computing, SaaS, Enterprise Software, Social Media Marketing, Sales Support, Sales Management, New Business Development, Certified Google Apps..., Salesforce.com..., Salesforce.com..., Google Apps Certified..., Salesforce.com, Sales Operations, Account Management, Entrepreneurship, Professional Services, Leadership, Strategy, Management, Analytics, Business Development, Consulting, Social Networking
Education
Rockhurst University 2003 — 2005
MBA, Business Administration
Rockhurst University 1999 — 2003
BSBA, Finance & Economics
DeSmet Jesuit Highschool 1994 — 1998
General
Umzuzu March 2009 - Present
Infegy March 2010 - November 2013
Operation Breakthrough May 2008 - August 2012
Aspect Software March 2007 - April 2010
Cerner Corporation May 2004 - March 2007
Enterprise Leasing June 2003 - May 2004
Group 3 Promotions February 2001 - May 2003
Skills
Cloud Computing, SaaS, Enterprise Software, Social Media Marketing, Sales Support, Sales Management, New Business Development, Certified Google Apps..., Salesforce.com..., Salesforce.com..., Google Apps Certified..., Salesforce.com, Sales Operations, Account Management, Entrepreneurship, Professional Services, Leadership, Strategy, Management, Analytics, Business Development, Consulting, Social Networking
Education
Rockhurst University 2003 — 2005
MBA, Business Administration
Rockhurst University 1999 — 2003
BSBA, Finance & Economics
DeSmet Jesuit Highschool 1994 — 1998
General
Bernie Alicandro Bernie Alicandro's Aspect Software Experience May 2005 - February 2007
Job Data Specialist at Sudbury Public Schools
Industry Information Technology and Services
Experience
Sudbury Schools August 2009 - Present
Gardner Public Schools July 2008 - June 2009
dataMetrics Software February 2007 - September 2007
Aspect Software May 2005 - February 2007
HTI Voice Solutions February 2000 - May 2004
Skills
Student Information..., Masschusetts DESE:..., Databases, Technical Support, Microsoft SQL Server, Windows Server, Networking, IVR, Call Centers, Windows, VoIP, Oracle, Telephony, TCP/IP
Education
Fitchburg State University 2008 — 2013
Bachelor of Science (B.S.), Interdisciplanary Studies
Roger Williams University 2004 — 2005
Certificate, MCSE
University of Massachusetts, Amherst
Associate of Science, Arboriculture
Sudbury Schools August 2009 - Present
Gardner Public Schools July 2008 - June 2009
dataMetrics Software February 2007 - September 2007
Aspect Software May 2005 - February 2007
HTI Voice Solutions February 2000 - May 2004
Skills
Student Information..., Masschusetts DESE:..., Databases, Technical Support, Microsoft SQL Server, Windows Server, Networking, IVR, Call Centers, Windows, VoIP, Oracle, Telephony, TCP/IP
Education
Fitchburg State University 2008 — 2013
Bachelor of Science (B.S.), Interdisciplanary Studies
Roger Williams University 2004 — 2005
Certificate, MCSE
University of Massachusetts, Amherst
Associate of Science, Arboriculture
John Luddy John Luddy's Aspect Software Experience December 2013 - Present
Job Director, Public Sector Solutions at Aspect Software
Industry Information Technology and Services
Experience
Aspect Software December 2013 - Present
Aspect Software October 2009 - December 2013
Quilogy April 2005 - October 2009
AT&T Government Solutions March 1992 - April 2005
Martin Marietta Corporation August 1989 - March 1992
Skills
Software Project..., SharePoint, Project Management, Business Intelligence, Professional Services, Cloud Computing, Enterprise Architecture, Strategic Partnerships, Management, Software Development, Enterprise Software, CRM, Data Warehousing, Leadership, Mobile Devices, SaaS
Education
Pennsylvania State University 1982 — 1986
BS, Mathematics
Aspect Software December 2013 - Present
Aspect Software October 2009 - December 2013
Quilogy April 2005 - October 2009
AT&T Government Solutions March 1992 - April 2005
Martin Marietta Corporation August 1989 - March 1992
Skills
Software Project..., SharePoint, Project Management, Business Intelligence, Professional Services, Cloud Computing, Enterprise Architecture, Strategic Partnerships, Management, Software Development, Enterprise Software, CRM, Data Warehousing, Leadership, Mobile Devices, SaaS
Education
Pennsylvania State University 1982 — 1986
BS, Mathematics
Jodie Boeldt's Aspect Software Experience June 2012 - October 2013
Job
Industry Telecommunications
Experience
RR Donnelley October 2013 - Present
Aspect Software June 2012 - October 2013
Aspect Software June 2006 - November 2012
Aspect Software 2003 - August 2009
Aspect Software 2003 - June 2006
Experian 1998 - 2003
Skills
Call Center, SaaS, Enterprise Software, Needs Analysis, Hands-on Training, E-Learning, Solution Selling, Salesforce.com, WebEx, Instructional Design, Contact Centers, Consulting, ADDIE, Account Management, Strategic Partnerships, Call Centers, Technical Training, Sales Presentations, IVR, CRM, Lead Generation, Vendor Management, SharePoint, Unified Communications, Employee Training, Product Management, Sales Process, Learning Management..., Learning Management, Program Management, Go-to-market Strategy, Professional Services, Direct Sales, Training Delivery, Cloud Computing, Management, Team Leadership, Demand Generation, Blended Learning, Training, Captivate, Pre-sales, Instructor-led Training, Customer Experience, Sales Engineering, Partner Management, Sales, Telecommunications, Sales Enablement, Camtasia
Education
Roosevelt University 1999 — 2003
Master, Training & Development
Northern Illinois University 1989 — 1993
BS, Corporate Communications
RR Donnelley October 2013 - Present
Aspect Software June 2012 - October 2013
Aspect Software June 2006 - November 2012
Aspect Software 2003 - August 2009
Aspect Software 2003 - June 2006
Experian 1998 - 2003
Skills
Call Center, SaaS, Enterprise Software, Needs Analysis, Hands-on Training, E-Learning, Solution Selling, Salesforce.com, WebEx, Instructional Design, Contact Centers, Consulting, ADDIE, Account Management, Strategic Partnerships, Call Centers, Technical Training, Sales Presentations, IVR, CRM, Lead Generation, Vendor Management, SharePoint, Unified Communications, Employee Training, Product Management, Sales Process, Learning Management..., Learning Management, Program Management, Go-to-market Strategy, Professional Services, Direct Sales, Training Delivery, Cloud Computing, Management, Team Leadership, Demand Generation, Blended Learning, Training, Captivate, Pre-sales, Instructor-led Training, Customer Experience, Sales Engineering, Partner Management, Sales, Telecommunications, Sales Enablement, Camtasia
Education
Roosevelt University 1999 — 2003
Master, Training & Development
Northern Illinois University 1989 — 1993
BS, Corporate Communications
Erin Mohr, MBA's Aspect Software Experience January 2012 - February 2013
Job Team Lead / Senior Data Architect at Intouch Solutions
Industry Information Technology and Services
Experience
Intouch Solutions March 2013 - Present
Sail Fish Scuba October 2011 - Present
Aspect Software January 2012 - February 2013
Service Management Group February 2010 - January 2012
Service Management Group July 2010 - December 2011
Ticket Solutions October 2009 - February 2010
ADT Security Services October 2008 - February 2009
ADT Security Services July 2005 - October 2008
ADT Security Services July 2002 - September 2005
ADT Security Services October 1999 - July 2002
Skills
SharePoint, Microsoft SQL Server, Business Intelligence, Integration, Databases, Data Warehousing, SSRS, SQL, Data Analysis, Management, Software Development, Requirements Analysis, T-SQL, Leadership, ASP.NET, Web Services, SSIS, Business Analysis, Web Development, Public Speaking, .NET, VB.NET, Quality Assurance, Enterprise Software, Agile Project Management, Software Documentation, Process Improvement, Web Applications, Analysis, Software Project..., ETL, Architectures, Analysis Services, Data Modeling, SDLC, Call Centers, Visio, Project Management, Six Sigma, Performance Point, PowerBI, Agile Methodologies, Database Design, Enterprise Architecture, TFS
Education
Stanford University 2012 — 2012
Organizational Analysis
Park University 2003 — 2008
MBA, Managing Information Systems
Park University 1997 — 2003
Bachelor, Computer Science
Intouch Solutions March 2013 - Present
Sail Fish Scuba October 2011 - Present
Aspect Software January 2012 - February 2013
Service Management Group February 2010 - January 2012
Service Management Group July 2010 - December 2011
Ticket Solutions October 2009 - February 2010
ADT Security Services October 2008 - February 2009
ADT Security Services July 2005 - October 2008
ADT Security Services July 2002 - September 2005
ADT Security Services October 1999 - July 2002
Skills
SharePoint, Microsoft SQL Server, Business Intelligence, Integration, Databases, Data Warehousing, SSRS, SQL, Data Analysis, Management, Software Development, Requirements Analysis, T-SQL, Leadership, ASP.NET, Web Services, SSIS, Business Analysis, Web Development, Public Speaking, .NET, VB.NET, Quality Assurance, Enterprise Software, Agile Project Management, Software Documentation, Process Improvement, Web Applications, Analysis, Software Project..., ETL, Architectures, Analysis Services, Data Modeling, SDLC, Call Centers, Visio, Project Management, Six Sigma, Performance Point, PowerBI, Agile Methodologies, Database Design, Enterprise Architecture, TFS
Education
Stanford University 2012 — 2012
Organizational Analysis
Park University 2003 — 2008
MBA, Managing Information Systems
Park University 1997 — 2003
Bachelor, Computer Science
Baowei Wei's Aspect Software Experience January 2010 - May 2015
Job Senior Web Application Developer at Penn Medicine, University of Pennsylvania Health System
Industry Information Technology and Services
Experience
Penn Medicine, University of Pennsylvania Health System May 2015 - Present
Aspect Software January 2010 - May 2015
Quilogy July 2003 - March 2010
Motorola April 1998 - December 1998
Pecan Information Technology Inc, Beijing, China January 1993 - March 1998
Skills
Data Warehousing, Business Intelligence, Microsoft SQL Server, Business Analysis, Software Project..., Agile Methodologies, SDLC, Solution Architecture, Requirements Analysis, SharePoint, SQL, ASP.NET, Enterprise Architecture, XML, Web Services, .NET, ETL, Software Development, C#, Data Modeling
Education
University of Nebraska-Lincoln 1999 — 2003
Master of Science, Software Engineering, Mechanics
Peking University 1988 — 1992
Bachelor of Science, Mechanics
Penn Medicine, University of Pennsylvania Health System May 2015 - Present
Aspect Software January 2010 - May 2015
Quilogy July 2003 - March 2010
Motorola April 1998 - December 1998
Pecan Information Technology Inc, Beijing, China January 1993 - March 1998
Skills
Data Warehousing, Business Intelligence, Microsoft SQL Server, Business Analysis, Software Project..., Agile Methodologies, SDLC, Solution Architecture, Requirements Analysis, SharePoint, SQL, ASP.NET, Enterprise Architecture, XML, Web Services, .NET, ETL, Software Development, C#, Data Modeling
Education
University of Nebraska-Lincoln 1999 — 2003
Master of Science, Software Engineering, Mechanics
Peking University 1988 — 1992
Bachelor of Science, Mechanics
Dan Carey's Aspect Software Experience February 2005 - April 2006
Job
Industry Information Technology and Services
Experience
Samsung Electronics America December 2014 - Present
Cloud Sherpas January 2013 - December 2014
Box October 2011 - January 2013
Research In Motion April 2006 - October 2011
Aspect Software February 2005 - April 2006
AT&T June 1999 - December 2004
Skills
New Business Development, Contract Negotiation, Technical Aptitude, Customer Relations, SaaS, Software Sales, Enterprise Mobility, Cloud Computing, Telecommunications, Direct Sales, Sales, Software Industry, Account Management, Solution Selling, Lead Generation, Salesforce.com, Managed Services, Complex Sales, Mobile Applications, B2B, Customer Service, Sales Process, Unified Communications, Strategic Partnerships, Sales Operations, Enterprise Software, CRM, Networking, Professional Services, Call Centers, Mobile Technology, Wireless, VoIP, Mobile Devices, Business Alliances, Partner Management, Integration, Building Relationships, Sales Enablement, Channel Partners, Channel Sales, Strategy, Business Development, Data Center, Sales Management, Management, Go-to-market Strategy, Cold Calling, Demand Generation, Sales Presentations
Education
Saint Anselm College 1994 — 1998
B.A.
Saint Anselm College 1994 — 1998
Bachelor's degree
Samsung Electronics America December 2014 - Present
Cloud Sherpas January 2013 - December 2014
Box October 2011 - January 2013
Research In Motion April 2006 - October 2011
Aspect Software February 2005 - April 2006
AT&T June 1999 - December 2004
Skills
New Business Development, Contract Negotiation, Technical Aptitude, Customer Relations, SaaS, Software Sales, Enterprise Mobility, Cloud Computing, Telecommunications, Direct Sales, Sales, Software Industry, Account Management, Solution Selling, Lead Generation, Salesforce.com, Managed Services, Complex Sales, Mobile Applications, B2B, Customer Service, Sales Process, Unified Communications, Strategic Partnerships, Sales Operations, Enterprise Software, CRM, Networking, Professional Services, Call Centers, Mobile Technology, Wireless, VoIP, Mobile Devices, Business Alliances, Partner Management, Integration, Building Relationships, Sales Enablement, Channel Partners, Channel Sales, Strategy, Business Development, Data Center, Sales Management, Management, Go-to-market Strategy, Cold Calling, Demand Generation, Sales Presentations
Education
Saint Anselm College 1994 — 1998
B.A.
Saint Anselm College 1994 — 1998
Bachelor's degree
Ed White's Aspect Software Experience April 2006 - April 2007
Job Medical Device Contract Manufacturing l Custom Medical Devices l Medical Device Outsourcing l Pharmaceuticals
Industry Medical Devices
Experience
B. Braun Medical April 2010 - Present
SunGard Availability Services June 2007 - November 2009
Aspect Software April 2006 - April 2007
Siemens Communications October 1994 - April 2006
Orasure Technologies June 2003 - January 2005
ADP April 1986 - October 1994
Skills
Medical Devices, Salesforce.com, Miller Heiman, Call Center, Project Management, Business Strategy, Lean Manufacturing, Contract Manufacturing, Pharmaceutical Industry, Channel Partners, Cross-functional Team..., Program Management, Sales Operations, Solution Selling, Strategy, Management, New Business Development, Start-ups, Leadership, Sales Management
Education
Rutgers University – Camden 1978 — 1983
BA, Business
B. Braun Medical April 2010 - Present
SunGard Availability Services June 2007 - November 2009
Aspect Software April 2006 - April 2007
Siemens Communications October 1994 - April 2006
Orasure Technologies June 2003 - January 2005
ADP April 1986 - October 1994
Skills
Medical Devices, Salesforce.com, Miller Heiman, Call Center, Project Management, Business Strategy, Lean Manufacturing, Contract Manufacturing, Pharmaceutical Industry, Channel Partners, Cross-functional Team..., Program Management, Sales Operations, Solution Selling, Strategy, Management, New Business Development, Start-ups, Leadership, Sales Management
Education
Rutgers University – Camden 1978 — 1983
BA, Business
Robert Dealy's Aspect Software Experience August 2010 - December 2011
Job Software Quality Assurance Engineer, Contractor at Houghton Mifflin Harcourt
Industry Computer Software
Experience
Houghton Mifflin Harcourt (formerly Scholastic) January 2012 - Present
Aspect Software August 2010 - December 2011
Scholastic Corporation January 2010 - August 2010
Iperia May 2003 - December 2008
Lyrix Systems January 2003 - April 2003
Empirix Inc January 1997 - October 2002
Skills
Python, Selenium, Ant, Java, JavaScript, Github, Git, JIRA, MySQL, HP Quality Center, RESTful WebServices, JMeter, Agile Methodologies
Education
Northeastern University
Certificate, C/C++/Unix
Siena College
BS, Marketing / Management
Houghton Mifflin Harcourt (formerly Scholastic) January 2012 - Present
Aspect Software August 2010 - December 2011
Scholastic Corporation January 2010 - August 2010
Iperia May 2003 - December 2008
Lyrix Systems January 2003 - April 2003
Empirix Inc January 1997 - October 2002
Skills
Python, Selenium, Ant, Java, JavaScript, Github, Git, JIRA, MySQL, HP Quality Center, RESTful WebServices, JMeter, Agile Methodologies
Education
Northeastern University
Certificate, C/C++/Unix
Siena College
BS, Marketing / Management
Lia Rowland's Aspect Software Experience October 2006 - September 2011
Job Content Manager at Denny Mountain Media
Industry Management Consulting
Experience
Denny Mountain Media December 2013 - Present
Aspect Software October 2006 - September 2011
Ford Motor Company March 2001 - December 2004
Skills
Program Management, Sales Operations, Business Planning, Vehicles
Education
Walsh College 2000 — 2002
MBA, Marketing, HR, Finance, Economics, Accounting
Oakland University 1994 — 1999
Bachelor of Science, Marketing, International Business, Bio-Chemistry
Denny Mountain Media December 2013 - Present
Aspect Software October 2006 - September 2011
Ford Motor Company March 2001 - December 2004
Skills
Program Management, Sales Operations, Business Planning, Vehicles
Education
Walsh College 2000 — 2002
MBA, Marketing, HR, Finance, Economics, Accounting
Oakland University 1994 — 1999
Bachelor of Science, Marketing, International Business, Bio-Chemistry
Robert Neaves's Aspect Software Experience August 2011 - May 2015
Job Principal Architect at Aspect Software
Industry Computer Software
Experience
Aspect Software August 2011 - May 2015
Envisage Technologies Corporation January 2010 - August 2011
The Rawlings Group September 2008 - December 2009
iPay Technologies November 2007 - September 2008
iPay Technologies May 2007 - November 2007
Yuma Solutions June 2006 - May 2007
Yuma Solutions September 2005 - June 2006
Yuma Solutions May 2004 - September 2005
Tallahassee Telephone Exchange March 2003 - May 2004
Tallahassee Telephone Exchange February 2002 - March 2003
Skills
ASP.NET, Microsoft SQL Server, C#, VB.NET, T-SQL, WCF, JavaScript, SQL, .NET, XML, TFS, IIS, HTML, SharePoint, LINQ, Agile Methodologies, Object Oriented Design, Web Services, Visual Studio, AJAX, SSRS, Software Development, Software Design, SSIS, ASP, Database Design, Entity Framework, jQuery, ASP.NET MVC
Education
Purdue University
Aspect Software August 2011 - May 2015
Envisage Technologies Corporation January 2010 - August 2011
The Rawlings Group September 2008 - December 2009
iPay Technologies November 2007 - September 2008
iPay Technologies May 2007 - November 2007
Yuma Solutions June 2006 - May 2007
Yuma Solutions September 2005 - June 2006
Yuma Solutions May 2004 - September 2005
Tallahassee Telephone Exchange March 2003 - May 2004
Tallahassee Telephone Exchange February 2002 - March 2003
Skills
ASP.NET, Microsoft SQL Server, C#, VB.NET, T-SQL, WCF, JavaScript, SQL, .NET, XML, TFS, IIS, HTML, SharePoint, LINQ, Agile Methodologies, Object Oriented Design, Web Services, Visual Studio, AJAX, SSRS, Software Development, Software Design, SSIS, ASP, Database Design, Entity Framework, jQuery, ASP.NET MVC
Education
Purdue University
Jim Moretti's Aspect Software Experience April 1999 - March 2006
Job Strategic Account Executive at Verint
Industry Computer Software
Experience
Verint Systems, Inc. February 2013 - Present
Verint-Systems March 2006 - February 2013
Aspect Software April 1999 - March 2006
Siemens Rolm Communications April 1994 - April 1999
Executone Information Systems February 1990 - April 1994
Skills
Software Sales, Major Accounts, Large Account Sales, Call Center, Solution Selling, Sales, Software Industry, Enterprise Software, Unified Communications, SaaS, New Business Development, Channel, Account Management, Salesforce.com, Sales Operations, Direct Sales, Sales Process, Professional Services, Marketing Strategy, Selling, Call Centers, Analytics, Contact Centers, IVR, Lead Generation, Cloud Computing, Channel Partners, Complex Sales, Go-to-market Strategy, Networking, Pre-sales, CRM, Strategic Partnerships, Business Alliances, Sales Enablement, VoIP, Partner Management, Demand Generation, Data Center, Product Management, Telecommunications, CTI, Telephony, Outsourcing, Managed Services, Vendor Management, Avaya, Mobile Devices, Sales Engineering, Customer Experience
Education
Rutgers Business School 1985 — 1990
BS, Managment/MIS
Holy Cross HS
Verint Systems, Inc. February 2013 - Present
Verint-Systems March 2006 - February 2013
Aspect Software April 1999 - March 2006
Siemens Rolm Communications April 1994 - April 1999
Executone Information Systems February 1990 - April 1994
Skills
Software Sales, Major Accounts, Large Account Sales, Call Center, Solution Selling, Sales, Software Industry, Enterprise Software, Unified Communications, SaaS, New Business Development, Channel, Account Management, Salesforce.com, Sales Operations, Direct Sales, Sales Process, Professional Services, Marketing Strategy, Selling, Call Centers, Analytics, Contact Centers, IVR, Lead Generation, Cloud Computing, Channel Partners, Complex Sales, Go-to-market Strategy, Networking, Pre-sales, CRM, Strategic Partnerships, Business Alliances, Sales Enablement, VoIP, Partner Management, Demand Generation, Data Center, Product Management, Telecommunications, CTI, Telephony, Outsourcing, Managed Services, Vendor Management, Avaya, Mobile Devices, Sales Engineering, Customer Experience
Education
Rutgers Business School 1985 — 1990
BS, Managment/MIS
Holy Cross HS
Gregory Putman's Aspect Software Experience October 2011 - Present
Job at
Industry Hospital & Health Care
Experience
Aspect Software October 2011 - Present
UHS-Pruitt Corporation February 2011 - September 2011
CVS\Caremarkrx November 2006 - February 2011
Life Point 2008 - 2010
Aspect Communications Corporation April 2005 - November 2006
Aspect Software 2005 - 2006
Valley Forge Life Insurance\fka CNA Life Insurance December 1996 - April 2005
CNA Life/Valley Forge Life 1996 - 2005
CNA Life 1996 - 2005
CNA 1996 - 1998
Skills
Windows Server, Active Directory, Servers, Troubleshooting, TCP/IP, Cisco Technologies, Operating Systems, VPN, Networking, DNS, Citrix, Software Installation, Databases, Oracle, Hardware, DHCP, WAN, Project Management, Routers, Access, Six Sigma, Call Center, Visio, Process Improvement, Telecommunications, VoIP, Customer Service, SQL, Program Management
Education
Purdue University 2013 — 2013
Lean Six Sigma Green Belt
Phoenix University Online 2006 — 2008
MBA, Management Technology
Western Kentucky University 1989 — 1996
Bachelor of Arts, Communication
Fern Creek Highschool
Aspect Software October 2011 - Present
UHS-Pruitt Corporation February 2011 - September 2011
CVS\Caremarkrx November 2006 - February 2011
Life Point 2008 - 2010
Aspect Communications Corporation April 2005 - November 2006
Aspect Software 2005 - 2006
Valley Forge Life Insurance\fka CNA Life Insurance December 1996 - April 2005
CNA Life/Valley Forge Life 1996 - 2005
CNA Life 1996 - 2005
CNA 1996 - 1998
Skills
Windows Server, Active Directory, Servers, Troubleshooting, TCP/IP, Cisco Technologies, Operating Systems, VPN, Networking, DNS, Citrix, Software Installation, Databases, Oracle, Hardware, DHCP, WAN, Project Management, Routers, Access, Six Sigma, Call Center, Visio, Process Improvement, Telecommunications, VoIP, Customer Service, SQL, Program Management
Education
Purdue University 2013 — 2013
Lean Six Sigma Green Belt
Phoenix University Online 2006 — 2008
MBA, Management Technology
Western Kentucky University 1989 — 1996
Bachelor of Arts, Communication
Fern Creek Highschool
Deborah Mauk's Aspect Software Experience January 1997 - November 2011
Job General Manager Services Delivery at Call Design (NA), Inc.
Industry Computer Software
Experience
Call Design (NA), Inc. March 2013 - Present
injixo, inc. December 2011 - February 2013
Aspect Software January 1997 - November 2011
Aspect Software 2002 - 2009
Aspect Communications 2000 - 2002
TCS Management Group, Inc. 1998 - 2000
TCS Management Group, Inc. 1997 - 1998
Vanderbilt University 1992 - 1997
Skills
Product Management, Contact Centers, Workforce Management, Solution Selling, Professional Services, Enterprise Software, IVR, Performance Management, SaaS, Call Centers, CRM, Customer Experience, Pre-sales, Unified Communications, Telecommunications, Consulting
Education
Vanderbilt University 1982 — 1991
PhD, Psychophysic
Presbyterian College 1978 — 1982
BS, Experimental Psychology
Call Design (NA), Inc. March 2013 - Present
injixo, inc. December 2011 - February 2013
Aspect Software January 1997 - November 2011
Aspect Software 2002 - 2009
Aspect Communications 2000 - 2002
TCS Management Group, Inc. 1998 - 2000
TCS Management Group, Inc. 1997 - 1998
Vanderbilt University 1992 - 1997
Skills
Product Management, Contact Centers, Workforce Management, Solution Selling, Professional Services, Enterprise Software, IVR, Performance Management, SaaS, Call Centers, CRM, Customer Experience, Pre-sales, Unified Communications, Telecommunications, Consulting
Education
Vanderbilt University 1982 — 1991
PhD, Psychophysic
Presbyterian College 1978 — 1982
BS, Experimental Psychology
Bob Franzetta's Aspect Software Experience September 2012 - May 2014
Job Chief Financial Officer at MycomOSI
Industry Computer Software
Experience
MycomOSI May 2014 - Present
Aspect Software September 2012 - May 2014
Peak Health Solutions, Inc. May 2011 - September 2012
Escalate, Inc. September 2004 - May 2011
CollegeClub.com 2001 - 2001
Wingcast 2000 - 2001
Encad 1996 - 1998
American Airlines 1995 - 1997
Skills
Mergers, Financial Analysis, Strategic Financial..., Accounting, Financial Modeling, Revenue Recognition, Financial Accounting, Sarbanes-Oxley Act, Financial Reporting, Forecasting, Budgets, Business Analysis, Corporate Finance, Finance, US GAAP, Auditing, Mergers & Acquisitions, Acquisition Integration, Start-ups, Due Diligence, Strategic Planning, Contract Negotiation, SEC filings, Business Planning, Cost Accounting, Analysis, Process Improvement, Strategy, GAAP, Managerial Finance, Private Equity, Management Consulting, Cash Management, Internal Controls
Education
University of Virginia - Darden Graduate School of Business Administration 1992 — 1994
Master of Business Administration (MBA)
Penn State University 1986 — 1990
BS, Finance
MycomOSI May 2014 - Present
Aspect Software September 2012 - May 2014
Peak Health Solutions, Inc. May 2011 - September 2012
Escalate, Inc. September 2004 - May 2011
CollegeClub.com 2001 - 2001
Wingcast 2000 - 2001
Encad 1996 - 1998
American Airlines 1995 - 1997
Skills
Mergers, Financial Analysis, Strategic Financial..., Accounting, Financial Modeling, Revenue Recognition, Financial Accounting, Sarbanes-Oxley Act, Financial Reporting, Forecasting, Budgets, Business Analysis, Corporate Finance, Finance, US GAAP, Auditing, Mergers & Acquisitions, Acquisition Integration, Start-ups, Due Diligence, Strategic Planning, Contract Negotiation, SEC filings, Business Planning, Cost Accounting, Analysis, Process Improvement, Strategy, GAAP, Managerial Finance, Private Equity, Management Consulting, Cash Management, Internal Controls
Education
University of Virginia - Darden Graduate School of Business Administration 1992 — 1994
Master of Business Administration (MBA)
Penn State University 1986 — 1990
BS, Finance
Evan Burr's Aspect Software Experience 2009 - 2014
Job Consulting Engineer at Aspect Software
Industry Computer Software
Experience
Aspect Software 2009 - 2014
VI Laboratories 2007 - 2009
Azimuth Systems 2003 - 2007
SystemSoft Corporation 1991 - 2002
Digital Techniques 1987 - 1991
Simplex Time Recorder Company 1982 - 1987
NCR Corporation 1980 - 1982
Skills
C++, Software Development, Embedded Systems, C, Software Engineering, Debugging, Linux, Distributed Systems, VxWorks, Software Design, ClearCase, Agile Methodologies, System Architecture, Embedded Software, Visual Studio, Object Oriented Design, Multithreading
Education
Penn State University
B.S.
Worcester Polytechnic Institute
M.B.A.
Aspect Software 2009 - 2014
VI Laboratories 2007 - 2009
Azimuth Systems 2003 - 2007
SystemSoft Corporation 1991 - 2002
Digital Techniques 1987 - 1991
Simplex Time Recorder Company 1982 - 1987
NCR Corporation 1980 - 1982
Skills
C++, Software Development, Embedded Systems, C, Software Engineering, Debugging, Linux, Distributed Systems, VxWorks, Software Design, ClearCase, Agile Methodologies, System Architecture, Embedded Software, Visual Studio, Object Oriented Design, Multithreading
Education
Penn State University
B.S.
Worcester Polytechnic Institute
M.B.A.
Steve Bosco's Aspect Software Experience 1996 - 2000
Job District Sales Manager at inContact
Industry Computer Software
Experience
inContact 2015 - Present
NICE Systems Inc 2002 - 2014
Witness Systems 2001 - 2003
Cisco 2000 - 2001
Aspect Software 1996 - 2000
Skills
Enterprise Software, Direct Sales, Security, SaaS, Solution Selling, Channel, Sales Management, Professional Services, Team Leadership, Sales, Speech Analytics, Strategic Partnerships, Go-to-market Strategy, VoIP, Selling, Cloud Computing, Call Centers, Telephony, Analytics, Channel Partners, Salesforce.com, Contract Negotiation, Product Management, Unified Communications, Pre-sales, Managed Services, Sales Process, Telecommunications, CRM, Software Industry, Start-ups, Business Alliances, Integration, Management, Business Development, Account Management, Strategy, Sales Operations, Lead Generation, Sales Presentations, International Sales, New Business Development, Cloud Applications, Private Cloud, Cloud Security, Sales Enablement, Leadership, Networking
Education
Salem State College
inContact 2015 - Present
NICE Systems Inc 2002 - 2014
Witness Systems 2001 - 2003
Cisco 2000 - 2001
Aspect Software 1996 - 2000
Skills
Enterprise Software, Direct Sales, Security, SaaS, Solution Selling, Channel, Sales Management, Professional Services, Team Leadership, Sales, Speech Analytics, Strategic Partnerships, Go-to-market Strategy, VoIP, Selling, Cloud Computing, Call Centers, Telephony, Analytics, Channel Partners, Salesforce.com, Contract Negotiation, Product Management, Unified Communications, Pre-sales, Managed Services, Sales Process, Telecommunications, CRM, Software Industry, Start-ups, Business Alliances, Integration, Management, Business Development, Account Management, Strategy, Sales Operations, Lead Generation, Sales Presentations, International Sales, New Business Development, Cloud Applications, Private Cloud, Cloud Security, Sales Enablement, Leadership, Networking
Education
Salem State College
Will Hebert's Aspect Software Experience September 2013 - March 2014
Job Senior Network Consultant
Industry Information Technology and Services
Experience
GreenPages Technology Solutions April 2014 - Present
Aspect Software September 2013 - March 2014
Hologic August 2003 - September 2013
EASTERSEALS MA September 2000 - August 2003
Skills
Firewalls, VPN, VMware, WAN, Cisco IOS, Data Center, Active Directory, Windows Server, Hardware, Cisco Technologies, Network Security, Technical Support, CCNP, Servers, CompTIA A+ Certification, Network Administration, Virtualization, TCP/IP, Troubleshooting, Antivirus, Network + Certified, Microsoft Exchange, VMware ESX, DNS, Disaster Recovery, Wireless Networking, Windows 7, Storage Area Networks, Network Design, Information Security, Windows XP, Citrix, SAN, CCIE R&S Lab Candidate, XP, Blackberry Enterprise..., Operating Systems, Cisco Nexus, HP Procurve, Fortinet, Aruba Wireless, Cisco ASA, Cisco Routers, Cisco Certified, Cisco Security, Cisco Wireless, Cisco VoIP, Juniper Technologies, Adtran
Education
Quinsigamond Community College 2000 — 2003
GreenPages Technology Solutions April 2014 - Present
Aspect Software September 2013 - March 2014
Hologic August 2003 - September 2013
EASTERSEALS MA September 2000 - August 2003
Skills
Firewalls, VPN, VMware, WAN, Cisco IOS, Data Center, Active Directory, Windows Server, Hardware, Cisco Technologies, Network Security, Technical Support, CCNP, Servers, CompTIA A+ Certification, Network Administration, Virtualization, TCP/IP, Troubleshooting, Antivirus, Network + Certified, Microsoft Exchange, VMware ESX, DNS, Disaster Recovery, Wireless Networking, Windows 7, Storage Area Networks, Network Design, Information Security, Windows XP, Citrix, SAN, CCIE R&S Lab Candidate, XP, Blackberry Enterprise..., Operating Systems, Cisco Nexus, HP Procurve, Fortinet, Aruba Wireless, Cisco ASA, Cisco Routers, Cisco Certified, Cisco Security, Cisco Wireless, Cisco VoIP, Juniper Technologies, Adtran
Education
Quinsigamond Community College 2000 — 2003
Joyce Romeo's Aspect Software Experience January 1996 - February 2000
Job Principal, Realtor at Dwell Realtors, Inc.
Industry Real Estate
Experience
Dwell Realtors, Inc. January 2015 - Present
Intero Real Estate Services,San Carlos Office October 2006 - December 2014
Family Connections 2009 - 2014
Intero Real Estate Services January 2002 - September 2006
Zaplet March 2000 - May 2001
Aspect Software January 1996 - February 2000
Aspect Telecommunications 1996 - 2000
Skills
Selling, Sellers, SFR, First Time Home Buyers, Investment Properties, Single Family Homes, Buyer Representation, Investors, Listings, Buyers, Real Estate, Customer-focused Service, New Homes, Marketing, Townhomes, Negotiation, Contract Negotiation, Real Property, Property, Referrals, Income Properties, Sales, Relocation, Residential Homes, Move Up Buyers, New Home Sales, Resellers, Relocation Buyers, Real Estate Transactions, Management, Luxury, Listing Homes, Vacation Homes, Council of Residential..., Condos, ABR, HUD, Seller Representation, e-PRO
Education
Santa Clara University 1997 — 1999
MBA, Innovation & Technology
San Diego State University-California State University 1988 — 1992
BS, Finance
Dwell Realtors, Inc. January 2015 - Present
Intero Real Estate Services,San Carlos Office October 2006 - December 2014
Family Connections 2009 - 2014
Intero Real Estate Services January 2002 - September 2006
Zaplet March 2000 - May 2001
Aspect Software January 1996 - February 2000
Aspect Telecommunications 1996 - 2000
Skills
Selling, Sellers, SFR, First Time Home Buyers, Investment Properties, Single Family Homes, Buyer Representation, Investors, Listings, Buyers, Real Estate, Customer-focused Service, New Homes, Marketing, Townhomes, Negotiation, Contract Negotiation, Real Property, Property, Referrals, Income Properties, Sales, Relocation, Residential Homes, Move Up Buyers, New Home Sales, Resellers, Relocation Buyers, Real Estate Transactions, Management, Luxury, Listing Homes, Vacation Homes, Council of Residential..., Condos, ABR, HUD, Seller Representation, e-PRO
Education
Santa Clara University 1997 — 1999
MBA, Innovation & Technology
San Diego State University-California State University 1988 — 1992
BS, Finance
Noel Merkley Jr's Aspect Software Experience January 1993 - Present
Job FSEAdvanced at Aspect Software
Industry Computer Software
Experience
Aspect Software January 1993 - Present
Aspect Software 1993 - Present
Aspect Software 1993 - Present
Datapoint/Intelogic Trace January 1984 - January 1993
Chuck e Cheese January 1981 - January 1984
Skills
IVR, ACD, CTI, Call Center, Unified Communications, Contact Centers, Professional Services, VoIP, Call Logging, Telephony, Vendor Management, Telecommunications
Education
Practical School of Technology 1980 — 1981
Certificate of Graduation, Basic Electronics, 3.5
Palomar College 1978 — 1980
Radio and Television, 3.0
Mt Carmel HS 1975 — 1977
Telecommunications Technology/Technician, 3.55
Aspect Software January 1993 - Present
Aspect Software 1993 - Present
Aspect Software 1993 - Present
Datapoint/Intelogic Trace January 1984 - January 1993
Chuck e Cheese January 1981 - January 1984
Skills
IVR, ACD, CTI, Call Center, Unified Communications, Contact Centers, Professional Services, VoIP, Call Logging, Telephony, Vendor Management, Telecommunications
Education
Practical School of Technology 1980 — 1981
Certificate of Graduation, Basic Electronics, 3.5
Palomar College 1978 — 1980
Radio and Television, 3.0
Mt Carmel HS 1975 — 1977
Telecommunications Technology/Technician, 3.55
Laura A. Clayton McDonnell's Aspect Software Experience May 2014 - Present
Job Senior Vice President, North America Sales at Aspect Software
Industry Information Technology and Services
Experience
Aspect Software May 2014 - Present
IBM 2013 - 2014
IBM 2011 - 2013
IBM 2008 - 2011
IBM 2007 - 2008
IBM 2004 - 2007
IBM 2003 - 2004
Rational Software 2002 - 2003
Sun Microsystems 1996 - 2002
Cisco Systems 1995 - 1996
Skills
Business Development, Strategy, Business Alliances, Sales Management, Strategic Partnerships, Enterprise Software, Business Strategy, Selling, Telecommunications, Solution Selling, Go-to-market Strategy, Corporate Law, Sales, Vendor Management, Analytics, Cross-functional Team..., Securities Law, Market Analysis, Account Management, Professional Services, Executive Management, Cloud Computing, Channel Relationship..., GTM Strategy, Operations Management, Managed Services, Mergers & Acquisitions, Software, International Sales, International Law, Strategic Negotiations, Leadership, Marketing Strategy, Direct Sales, Security, IT Outsourcing, Financial Analysis, Cross-cultural Teams, Strategic Planning, Finance, SaaS, Sales Process, Management, Trusted Business Advisor, New Business Development, Team Building
Education
University of California, Berkeley - Walter A. Haas School of Business
Master of Business Administration (MBA), International Business & Finance
University of California, Berkeley - School of Law
Doctor of Law (JD)
San Jose State University
Bachelor of Science (BS), International Business
Aspect Software May 2014 - Present
IBM 2013 - 2014
IBM 2011 - 2013
IBM 2008 - 2011
IBM 2007 - 2008
IBM 2004 - 2007
IBM 2003 - 2004
Rational Software 2002 - 2003
Sun Microsystems 1996 - 2002
Cisco Systems 1995 - 1996
Skills
Business Development, Strategy, Business Alliances, Sales Management, Strategic Partnerships, Enterprise Software, Business Strategy, Selling, Telecommunications, Solution Selling, Go-to-market Strategy, Corporate Law, Sales, Vendor Management, Analytics, Cross-functional Team..., Securities Law, Market Analysis, Account Management, Professional Services, Executive Management, Cloud Computing, Channel Relationship..., GTM Strategy, Operations Management, Managed Services, Mergers & Acquisitions, Software, International Sales, International Law, Strategic Negotiations, Leadership, Marketing Strategy, Direct Sales, Security, IT Outsourcing, Financial Analysis, Cross-cultural Teams, Strategic Planning, Finance, SaaS, Sales Process, Management, Trusted Business Advisor, New Business Development, Team Building
Education
University of California, Berkeley - Walter A. Haas School of Business
Master of Business Administration (MBA), International Business & Finance
University of California, Berkeley - School of Law
Doctor of Law (JD)
San Jose State University
Bachelor of Science (BS), International Business
Nick Gundale's Aspect Software Experience 2003 - 2005
Job Sr. Systems Engineer at Digital River
Industry Information Technology and Services
Experience
Digital River August 2013 - Present
OLSON November 2012 - August 2013
Digital River August 2011 - November 2012
Alto Consulting October 2009 - August 2011
Western Asset Management October 2008 - October 2009
Endura Financial Federal Credit Union April 2007 - August 2008
IBM Global Services April 2006 - April 2007
Aspect Software 2003 - 2005
Sound and Video Creations LLC 2001 - 2003
Skills
Microsoft Certified..., MCITP, Microsoft Certified..., VMware, Windows Server, Powershell, Active Directory, VMware ESX, Microsoft Exchange, vSphere, Group Policy, DNS, DHCP, IIS, Virtualization, Servers, Disaster Recovery
Education
Northwestern College 1998 — 2000
Digital River August 2013 - Present
OLSON November 2012 - August 2013
Digital River August 2011 - November 2012
Alto Consulting October 2009 - August 2011
Western Asset Management October 2008 - October 2009
Endura Financial Federal Credit Union April 2007 - August 2008
IBM Global Services April 2006 - April 2007
Aspect Software 2003 - 2005
Sound and Video Creations LLC 2001 - 2003
Skills
Microsoft Certified..., MCITP, Microsoft Certified..., VMware, Windows Server, Powershell, Active Directory, VMware ESX, Microsoft Exchange, vSphere, Group Policy, DNS, DHCP, IIS, Virtualization, Servers, Disaster Recovery
Education
Northwestern College 1998 — 2000
Ellen Sirois's Aspect Software Experience October 2006 - July 2013
Job Procurement Agent at Aspect Software
Industry Computer Software
Experience
Aspect Software October 2006 - July 2013
Teradyne 2002 - 2006
Nortel April 2000 - March 2002
3Com December 1997 - March 2000
Hewlett-Packard Company 1988 - 1997
Honeywell 1980 - 1988
Skills
Purchasing, Supply Chain Management, Program Management, Supplier Management, Procurement, Supply Chain, Sourcing, Strategic Sourcing, Contract Management, Product Development, Contract Negotiations, Negotiation, Vendor Management, Materials Management, Cost Savings, Vendor Relations, Cross-functional Team..., Cost Reduction, Supply Management, Contract Negotiation, MS Project, Forecasting, Management, Six Sigma, Budgets, Strategic Planning, Lean Manufacturing, Strategy, Operations Management, RFP, Logistics, Business Process..., Leadership, Team Building, SAP, Manufacturing, MRP, Process Improvement, Continuous Improvement, Project Planning, Product Management, Inventory Management, Competitive Analysis
Education
Rivier College 1987 — 1990
MBA
Springfield College 1969 — 1973
BS, Education
Aspect Software October 2006 - July 2013
Teradyne 2002 - 2006
Nortel April 2000 - March 2002
3Com December 1997 - March 2000
Hewlett-Packard Company 1988 - 1997
Honeywell 1980 - 1988
Skills
Purchasing, Supply Chain Management, Program Management, Supplier Management, Procurement, Supply Chain, Sourcing, Strategic Sourcing, Contract Management, Product Development, Contract Negotiations, Negotiation, Vendor Management, Materials Management, Cost Savings, Vendor Relations, Cross-functional Team..., Cost Reduction, Supply Management, Contract Negotiation, MS Project, Forecasting, Management, Six Sigma, Budgets, Strategic Planning, Lean Manufacturing, Strategy, Operations Management, RFP, Logistics, Business Process..., Leadership, Team Building, SAP, Manufacturing, MRP, Process Improvement, Continuous Improvement, Project Planning, Product Management, Inventory Management, Competitive Analysis
Education
Rivier College 1987 — 1990
MBA
Springfield College 1969 — 1973
BS, Education
Michael Hemsteger's Aspect Software Experience March 2014 - Present
Job Senior Manager Professional Services at Aspect Software
Industry Computer Software
Eiko Carter's Aspect Software Experience September 2008 - November 2012
Job Commissions Analyst at Aspect Software
Industry Telecommunications
Experience
Aspect Software September 2008 - November 2012
Cisco December 2006 - March 2008
BEA Systems 2008 - 2008
PerkinElmer 1995 - 2000
Skills
Solution Selling, Sales Compensation, Telecommunications, Cloud Computing, Call Center, Enterprise Software, Channel Partners, Demand Generation, Channel, Salesforce.com
Education
San Jose State University
Bachelor of Arts (B.A.)
Aspect Software September 2008 - November 2012
Cisco December 2006 - March 2008
BEA Systems 2008 - 2008
PerkinElmer 1995 - 2000
Skills
Solution Selling, Sales Compensation, Telecommunications, Cloud Computing, Call Center, Enterprise Software, Channel Partners, Demand Generation, Channel, Salesforce.com
Education
San Jose State University
Bachelor of Arts (B.A.)
Richard Gray, PMP's Aspect Software Experience May 2006 - August 2013
Job Project Manager
Industry Telecommunications
Experience
Pindrop Security August 2015 - Present
NICE Systems August 2013 - June 2014
Aspect Software May 2006 - August 2013
XO Communications June 2003 - May 2006
Aspect Communications August 2000 - August 2002
Aspect 2000 - 2002
DMW 1997 - 2000
DMW Worldwide 1997 - 2000
TCI 1993 - 1997
Fortran 1988 - October 1992
Skills
ACD, Call Centers, Call Center, Contact Centers, Enterprise Software, IVR, Integration, Visio, SDLC, Unified Communications, Process Improvement, Pre-sales, Business Analysis, VoIP, CTI, Agile Methodologies, Vendor Management, Software Project..., Telephony, Requirements Analysis, Cloud Computing, PMP, Telecommunications, Workforce Management, SaaS, Program Management, Business Intelligence, System Deployment, SIP, Professional Services, MS Project, Microsoft SQL Server, Solution Architecture, SharePoint, CRM, Software Development
Education
University of Phoenix 1999 — 2002
BSMIS, Computer Information Systems
Northern Virginia Community College 1986 — 1990
Pindrop Security August 2015 - Present
NICE Systems August 2013 - June 2014
Aspect Software May 2006 - August 2013
XO Communications June 2003 - May 2006
Aspect Communications August 2000 - August 2002
Aspect 2000 - 2002
DMW 1997 - 2000
DMW Worldwide 1997 - 2000
TCI 1993 - 1997
Fortran 1988 - October 1992
Skills
ACD, Call Centers, Call Center, Contact Centers, Enterprise Software, IVR, Integration, Visio, SDLC, Unified Communications, Process Improvement, Pre-sales, Business Analysis, VoIP, CTI, Agile Methodologies, Vendor Management, Software Project..., Telephony, Requirements Analysis, Cloud Computing, PMP, Telecommunications, Workforce Management, SaaS, Program Management, Business Intelligence, System Deployment, SIP, Professional Services, MS Project, Microsoft SQL Server, Solution Architecture, SharePoint, CRM, Software Development
Education
University of Phoenix 1999 — 2002
BSMIS, Computer Information Systems
Northern Virginia Community College 1986 — 1990
Nancy Redmond's Aspect Software Experience 1989 - 2008
Job Accounting at Advent Systems Inc
Industry Telecommunications
Experience
Advent Systems Inc August 2010 - Present
Aspect Communications September 2004 - April 2008
Aspect Software 1989 - 2008
Rockwell FirstPoint (nka Aspect Software) 1989 - 2008
Concerto Software (nka Aspect Software, fka Rockwell FirstPoint Contact/Electronic Commerce) 1989 - 2008
Rockwell FirstPoint May 1989 - September 2004
Rockwell Electronic Commerce 1989 - 2004
Rockwell 1989 - 2004
Skills
Call Center, Accounting, Outsourcing, Accounts Payable, Time Management, Vendor Management, Call Centers, Customer Service, SharePoint, Microsoft Excel
Education
Northern Illinois University
BS
Advent Systems Inc August 2010 - Present
Aspect Communications September 2004 - April 2008
Aspect Software 1989 - 2008
Rockwell FirstPoint (nka Aspect Software) 1989 - 2008
Concerto Software (nka Aspect Software, fka Rockwell FirstPoint Contact/Electronic Commerce) 1989 - 2008
Rockwell FirstPoint May 1989 - September 2004
Rockwell Electronic Commerce 1989 - 2004
Rockwell 1989 - 2004
Skills
Call Center, Accounting, Outsourcing, Accounts Payable, Time Management, Vendor Management, Call Centers, Customer Service, SharePoint, Microsoft Excel
Education
Northern Illinois University
BS
Jason Rockfeld's Aspect Software Experience May 2013 - Present
Job Managed Services Technical Support Manager at Aspect Software
Industry Computer Software
Experience
Aspect Software May 2013 - Present
Aspect Software August 1998 - May 2013
Digital Equipment Corporation 1995 - 1998
Skills
IVR, ACD, CTI, Lync, SharePoint, Data Center, Unified Communications, Contact Centers, SIP, VoIP, Professional Services, System Deployment, Avaya, Cloud Computing, Telephony, Call Logging, Telecommunications, Enterprise Software, SaaS, Call Centers, IP, TCP/IP, Unified Messaging
Education
The University of Georgia 1990 — 1994
ABJ, Journalism
CompTIA
Certificate, A+ Certification
Oglethorpe University
Certificate, Network Administration Program
Aspect Software May 2013 - Present
Aspect Software August 1998 - May 2013
Digital Equipment Corporation 1995 - 1998
Skills
IVR, ACD, CTI, Lync, SharePoint, Data Center, Unified Communications, Contact Centers, SIP, VoIP, Professional Services, System Deployment, Avaya, Cloud Computing, Telephony, Call Logging, Telecommunications, Enterprise Software, SaaS, Call Centers, IP, TCP/IP, Unified Messaging
Education
The University of Georgia 1990 — 1994
ABJ, Journalism
CompTIA
Certificate, A+ Certification
Oglethorpe University
Certificate, Network Administration Program
Steve Hesseltine's Aspect Software Experience March 2005 - Present
Job Facilities Engineer at Aspect Software
Industry Computer Software
Experience
Aspect Software March 2005 - Present
Skills
JavaScript, Process Improvement, Data Center, C#, Cross-functional Team..., Software Development, Integration, C, Process Engineering, Visual Basic, Program Management, XML, Testing, Enterprise Software, Cloud Computing, VoIP, TCP/IP, IVR, Sales Engineering, Microsoft SQL Server, Distributed Systems, Telecommunications, SQL, Java, Visio, Troubleshooting, MS Project, .NET, Automation, Virtualization, Active Directory, Business Analysis, SharePoint, Windows, VMware, CTI, Unix, Operating Systems, Vendor Management, Project Planning, Professional Services, ACD, Microsoft Technologies, SIP, System Deployment, Linux, Solution Architecture, Facilities Management, Software Documentation, Requirements Analysis
Education
Rivier College
Aspect Software March 2005 - Present
Skills
JavaScript, Process Improvement, Data Center, C#, Cross-functional Team..., Software Development, Integration, C, Process Engineering, Visual Basic, Program Management, XML, Testing, Enterprise Software, Cloud Computing, VoIP, TCP/IP, IVR, Sales Engineering, Microsoft SQL Server, Distributed Systems, Telecommunications, SQL, Java, Visio, Troubleshooting, MS Project, .NET, Automation, Virtualization, Active Directory, Business Analysis, SharePoint, Windows, VMware, CTI, Unix, Operating Systems, Vendor Management, Project Planning, Professional Services, ACD, Microsoft Technologies, SIP, System Deployment, Linux, Solution Architecture, Facilities Management, Software Documentation, Requirements Analysis
Education
Rivier College
Jennifer Raskow's Aspect Software Experience April 2008 - November 2009
Job at TASC
Industry Accounting
Experience
TASC November 2010 - Present
The MENTOR Network December 2009 - November 2010
Aspect Software April 2008 - November 2009
Philips Medical Systems August 2001 - June 2005
Philips Medical Systems August 2001 - June 2005
Lasermax Roll Systems 1998 - 2001
Skills
Management, Customer Service, Financial Statements, Sarbanes-Oxley Act, Accounts Payable, Accounting, Invoicing, Tax, Auditing, Financial Reporting, Accounts Receivable, GAAP, General Ledger
Education
Northern Essex Community College 2003 — 2009
Associate of Science, Accounting
TASC November 2010 - Present
The MENTOR Network December 2009 - November 2010
Aspect Software April 2008 - November 2009
Philips Medical Systems August 2001 - June 2005
Philips Medical Systems August 2001 - June 2005
Lasermax Roll Systems 1998 - 2001
Skills
Management, Customer Service, Financial Statements, Sarbanes-Oxley Act, Accounts Payable, Accounting, Invoicing, Tax, Auditing, Financial Reporting, Accounts Receivable, GAAP, General Ledger
Education
Northern Essex Community College 2003 — 2009
Associate of Science, Accounting
Matt Widiger's Aspect Software Experience September 2003 - October 2006
Job Senior UX Developer at Jobcase, Inc.
Industry Marketing and Advertising
Experience
Jobcase, Inc. October 2014 - Present
Wintergreen Research July 2006 - Present
Scitent, Inc. June 2009 - September 2014
Charlottesville Community Scholarship Program January 2009 - April 2010
CVS/Caremark September 2007 - November 2008
Krenchil Consulting 2002 - 2007
Aspect Software September 2003 - October 2006
Skills
Project Management, Requirements Analysis, Software Development, Testing, Training, HTML, CSS, User Interface Design, Java, JavaScript, Web Development, Databases, Program Management, Linux, ColdFusion, Ruby on Rails, jQuery, SASS, jQueryUI, Microsoft SQL Server, MySQL, Subversion, Github, Lean Thinking, Scrum, Kanban, Web Applications, IIS, Integration, SQL
Education
Rensselaer Polytechnic Institute 1992 — 1997
BS, Computer Systems Engineering
Jobcase, Inc. October 2014 - Present
Wintergreen Research July 2006 - Present
Scitent, Inc. June 2009 - September 2014
Charlottesville Community Scholarship Program January 2009 - April 2010
CVS/Caremark September 2007 - November 2008
Krenchil Consulting 2002 - 2007
Aspect Software September 2003 - October 2006
Skills
Project Management, Requirements Analysis, Software Development, Testing, Training, HTML, CSS, User Interface Design, Java, JavaScript, Web Development, Databases, Program Management, Linux, ColdFusion, Ruby on Rails, jQuery, SASS, jQueryUI, Microsoft SQL Server, MySQL, Subversion, Github, Lean Thinking, Scrum, Kanban, Web Applications, IIS, Integration, SQL
Education
Rensselaer Polytechnic Institute 1992 — 1997
BS, Computer Systems Engineering
Rusty Coleman's Aspect Software Experience January 2015 - Present
Job Vice President, Customer Strategy at Rusty Coleman
Industry Computer Software
Experience
Aspect Software January 2015 - Present
Aspect Software July 2010 - December 2014
Dovetail Software September 2008 - June 2010
Global Stratecom, Inc. July 2006 - September 2008
Autonomy/etalk 2006 - 2007
Autonomy etalk December 2003 - July 2006
Braxtel Communications August 2000 - November 2003
Aspect Software (Formerly Concerto Software) September 1993 - July 2000
Davox 1993 - 2000
Education
Oklahoma State University 1978 — 1979
MBA, Operations Research
Oklahoma State University 1974 — 1978
Management Science & Computer Systems, Business
Aspect Software January 2015 - Present
Aspect Software July 2010 - December 2014
Dovetail Software September 2008 - June 2010
Global Stratecom, Inc. July 2006 - September 2008
Autonomy/etalk 2006 - 2007
Autonomy etalk December 2003 - July 2006
Braxtel Communications August 2000 - November 2003
Aspect Software (Formerly Concerto Software) September 1993 - July 2000
Davox 1993 - 2000
Education
Oklahoma State University 1978 — 1979
MBA, Operations Research
Oklahoma State University 1974 — 1978
Management Science & Computer Systems, Business
Lakshmi Suresh's Aspect Software Experience May 2003 - June 2005
Job Sr.Net Web Developer at Wells Fargo
Industry Banking
Experience
Wells Fargo November 2007 - May 2009
iCiX 2009 - 2009
Weyerhaeuser July 2005 - October 2007
Aspect Software May 2003 - June 2005
Vickers Systems International Limited May 1999 - January 2000
Reliance July 1998 - May 1999
Commerzbank AG December 1996 - June 1998
Software Solutions Integrated India Ltd June 1995 - November 1996
Education
University of Illinois Springfield 2007 — 2008
Masters - Online, Computer Science
University of Illinois Springfield 2005 — 2007
BSCS - Online, Computer Science
Osmania University 1991 — 1994
Bachelor of Arts, Economics
Wells Fargo November 2007 - May 2009
iCiX 2009 - 2009
Weyerhaeuser July 2005 - October 2007
Aspect Software May 2003 - June 2005
Vickers Systems International Limited May 1999 - January 2000
Reliance July 1998 - May 1999
Commerzbank AG December 1996 - June 1998
Software Solutions Integrated India Ltd June 1995 - November 1996
Education
University of Illinois Springfield 2007 — 2008
Masters - Online, Computer Science
University of Illinois Springfield 2005 — 2007
BSCS - Online, Computer Science
Osmania University 1991 — 1994
Bachelor of Arts, Economics
Timothy P. Kuran's Aspect Software Experience September 2007 - July 2012
Job Stragegic Accounts | Service Cloud Practice | Salesforce.com
Industry Information Technology and Services
Experience
salesforce.com July 2012 - Present
Aspect Software September 2007 - July 2012
Verint-Systems December 2003 - October 2007
SPS Digivoice April 1995 - April 2003
Skills
Cloud Computing, Unified Communications, Call Centers, Analytics, Sales Process, Management, Contact Centers, IVR, Leadership, Sales, Business Process, Mobile Devices, Performance Management, Workforce Management, ACD, SaaS, Solution Selling, CTI, SIP, Software Industry, Avaya, Telephony, Professional Services, Outsourcing, Negotiation, Call Logging, Selling, Telecommunications, Enterprise Software, Salesforce.com, Call Center, Account Management, Managed Services, Product Management, Customer Experience, Lead Generation, Service Delivery, Go-to-market Strategy, VoIP, Strategy, Direct Sales, Video Conferencing, Vendor Management, Channel Partners, Customer Retention, Sales Engineering
Education
University of Notre Dame 2006 — 2007
Medoza College of Business
Ohio University 1987 — 1992
Copeland School of Business EW Scripps School of Communication
salesforce.com July 2012 - Present
Aspect Software September 2007 - July 2012
Verint-Systems December 2003 - October 2007
SPS Digivoice April 1995 - April 2003
Skills
Cloud Computing, Unified Communications, Call Centers, Analytics, Sales Process, Management, Contact Centers, IVR, Leadership, Sales, Business Process, Mobile Devices, Performance Management, Workforce Management, ACD, SaaS, Solution Selling, CTI, SIP, Software Industry, Avaya, Telephony, Professional Services, Outsourcing, Negotiation, Call Logging, Selling, Telecommunications, Enterprise Software, Salesforce.com, Call Center, Account Management, Managed Services, Product Management, Customer Experience, Lead Generation, Service Delivery, Go-to-market Strategy, VoIP, Strategy, Direct Sales, Video Conferencing, Vendor Management, Channel Partners, Customer Retention, Sales Engineering
Education
University of Notre Dame 2006 — 2007
Medoza College of Business
Ohio University 1987 — 1992
Copeland School of Business EW Scripps School of Communication
Al Malmquist's Aspect Software Experience September 2001 - December 2006
Job Sales Agent at Equivoice
Industry Telecommunications
Experience
Equivoice January 2014 - Present
Equivoice August 2012 - Present
CCI/CCS December 2010 - July 2012
Cross Telecom September 2009 - July 2010
Gybe Technologies January 2009 - August 2009
InVision WFM 2007 - 2009
Aspect Software September 2001 - December 2006
Oracle 1998 - 2001
CCC Technologies 1986 - 1998
Ameritech Communications 1984 - 1986
Skills
Unified Communications, Solution Selling, SaaS, Channel, Telephony, Direct Sales, Professional Services, Call Center, Enterprise Software, VoIP, Contact Centers, Unified Messaging, ACD, IVR, CTI, Business Development, Telecommunications, Cisco Technologies, CRM, IP, Managed Services, Networking, Sales, Avaya, Channel Partners, Cloud Computing, SIP, SIP Trunking, Wireless, Go-to-market Strategy, Co-location, Hosted Services, Cisco Call Manager, MPLS, Video Conferencing, Strategic Partnerships, Salesforce.com, LAN-WAN, Sales Process, Call Centers, Account Management, Sales Management, Management, New Business Development
Education
Northern Illinois University 1965 — 1969
Marketing and Economics
Highland Park HS
Equivoice January 2014 - Present
Equivoice August 2012 - Present
CCI/CCS December 2010 - July 2012
Cross Telecom September 2009 - July 2010
Gybe Technologies January 2009 - August 2009
InVision WFM 2007 - 2009
Aspect Software September 2001 - December 2006
Oracle 1998 - 2001
CCC Technologies 1986 - 1998
Ameritech Communications 1984 - 1986
Skills
Unified Communications, Solution Selling, SaaS, Channel, Telephony, Direct Sales, Professional Services, Call Center, Enterprise Software, VoIP, Contact Centers, Unified Messaging, ACD, IVR, CTI, Business Development, Telecommunications, Cisco Technologies, CRM, IP, Managed Services, Networking, Sales, Avaya, Channel Partners, Cloud Computing, SIP, SIP Trunking, Wireless, Go-to-market Strategy, Co-location, Hosted Services, Cisco Call Manager, MPLS, Video Conferencing, Strategic Partnerships, Salesforce.com, LAN-WAN, Sales Process, Call Centers, Account Management, Sales Management, Management, New Business Development
Education
Northern Illinois University 1965 — 1969
Marketing and Economics
Highland Park HS
Steve Zavela's Aspect Software Experience December 2009 - January 2013
Job Systems Engineer at Equifax Workforce Solutions
Industry Information Technology and Services
Experience
Equifax Workforce Solutions January 2013 - Present
Aspect Software December 2009 - January 2013
Quilogy September 2009 - December 2009
EDS, an HP company July 1995 - July 2009
EDS, an HP company October 1990 - July 1995
McDonnell Douglas Corporation January 1983 - October 1990
Skills
Business Analysis, SDLC, Requirements Analysis, SQL, Unix, Software Project..., ITIL, Integration, Business Intelligence, Microsoft SQL Server, IT Service Management, .NET
Education
University of Missouri-Rolla 1987 — 1989
Master of Science, Electrical Engineering
Purdue University 1978 — 1982
Bachelor of Science, Electrical Engineering
Equifax Workforce Solutions January 2013 - Present
Aspect Software December 2009 - January 2013
Quilogy September 2009 - December 2009
EDS, an HP company July 1995 - July 2009
EDS, an HP company October 1990 - July 1995
McDonnell Douglas Corporation January 1983 - October 1990
Skills
Business Analysis, SDLC, Requirements Analysis, SQL, Unix, Software Project..., ITIL, Integration, Business Intelligence, Microsoft SQL Server, IT Service Management, .NET
Education
University of Missouri-Rolla 1987 — 1989
Master of Science, Electrical Engineering
Purdue University 1978 — 1982
Bachelor of Science, Electrical Engineering
Archit Singh's Aspect Software Experience August 2013 - Present
Job Jr. Developer at Aspect Software
Industry Computer Software
Experience
Aspect Software August 2013 - Present
University of Missouri - St. Louis February 2013 - May 2013
Reinsurance Group of America January 2012 - December 2012
Missouri Venture Forum October 2011 - December 2011
Skills
ASP.NET, C#, ASP.NET MVC, Visual Studio, CSS, JavaScript, HTML, MySQL, MVC 2/3, WordPress, Visio, Embedded SQL, C++, Microsoft CRM, XAML, Windows 8 App..., TFS
Education
University of Missouri-Saint Louis 2010 — 2012
BS, Computer Science
Purdue University 2007 — 2010
Bachelor of Science (BS), Computer Science
Aspect Software August 2013 - Present
University of Missouri - St. Louis February 2013 - May 2013
Reinsurance Group of America January 2012 - December 2012
Missouri Venture Forum October 2011 - December 2011
Skills
ASP.NET, C#, ASP.NET MVC, Visual Studio, CSS, JavaScript, HTML, MySQL, MVC 2/3, WordPress, Visio, Embedded SQL, C++, Microsoft CRM, XAML, Windows 8 App..., TFS
Education
University of Missouri-Saint Louis 2010 — 2012
BS, Computer Science
Purdue University 2007 — 2010
Bachelor of Science (BS), Computer Science
Kurt Post's Aspect Software Experience January 2004 - March 2013
Job Cubic
Industry Information Technology and Services
Experience
Cubic March 2013 - Present
Aspect Software January 2004 - March 2013
Rockwell FirstPoint 2001 - 2004
Rockwell FirstPoint 1997 - 2001
Rockwell Electronic Commerce 1987 - 1997
Skills
Testing, Program Management, Telecommunications, Contact Centers, SIP, Telephony, Test Automation, ACD, Unified Communications, Integration, Agile Methodologies, CTI, Cross-functional Team..., Quality Assurance, Call Center, Workforce Management, ClearCase, Quality Center, Test Cases, Quality result reporting, 5Y and 8D problem..., Call Centers, Visio, Process Improvement, System Testing, Enterprise Software, PMP, Regression Testing, Troubleshooting, Software Quality..., Team Management, Cloud Computing, Vendor Management, Management, System Deployment, IVR, Team Leadership, VoIP, Project Management, Software Development, SDLC, ClearQuest, Project Planning, TCP/IP, SaaS, Leadership, Aspect ACD, Test Planning, Software Documentation, Strategy
Education
Purdue University Calumet 1982 — 1987
BS, Electrical Engineering Technology
Purdue University Calumet 1982 — 1987
ASS, Supervision
Cubic March 2013 - Present
Aspect Software January 2004 - March 2013
Rockwell FirstPoint 2001 - 2004
Rockwell FirstPoint 1997 - 2001
Rockwell Electronic Commerce 1987 - 1997
Skills
Testing, Program Management, Telecommunications, Contact Centers, SIP, Telephony, Test Automation, ACD, Unified Communications, Integration, Agile Methodologies, CTI, Cross-functional Team..., Quality Assurance, Call Center, Workforce Management, ClearCase, Quality Center, Test Cases, Quality result reporting, 5Y and 8D problem..., Call Centers, Visio, Process Improvement, System Testing, Enterprise Software, PMP, Regression Testing, Troubleshooting, Software Quality..., Team Management, Cloud Computing, Vendor Management, Management, System Deployment, IVR, Team Leadership, VoIP, Project Management, Software Development, SDLC, ClearQuest, Project Planning, TCP/IP, SaaS, Leadership, Aspect ACD, Test Planning, Software Documentation, Strategy
Education
Purdue University Calumet 1982 — 1987
BS, Electrical Engineering Technology
Purdue University Calumet 1982 — 1987
ASS, Supervision
Pedro Noriega's Aspect Software Experience September 2007 - July 2008
Job Manufacturing Engineer Electronics
Industry Electrical/Electronic Manufacturing
Experience
Hi Shear Technology Corporation October 2012 - January 2013
RNC Electronics March 2011 - October 2012
Aspect Software September 2007 - July 2008
Adecco, Celestica July 2007 - September 2007
Beckman Coulter, Inc June 2006 - January 2007
Judco Manufacturing December 2005 - April 2006
El-Com/cabletek July 2004 - October 2005
OSI Electronics (former Corludn Electronics July 2003 - March 2004
Fine Pitch / Solectron May 2000 - October 2001
Skills
Manufacturing
Education
National Technical School
Associate of Science, Electronics Technology
Pacific States University
Pacific States University
Bachelor of Science, Electronics Engineering
Hi Shear Technology Corporation October 2012 - January 2013
RNC Electronics March 2011 - October 2012
Aspect Software September 2007 - July 2008
Adecco, Celestica July 2007 - September 2007
Beckman Coulter, Inc June 2006 - January 2007
Judco Manufacturing December 2005 - April 2006
El-Com/cabletek July 2004 - October 2005
OSI Electronics (former Corludn Electronics July 2003 - March 2004
Fine Pitch / Solectron May 2000 - October 2001
Skills
Manufacturing
Education
National Technical School
Associate of Science, Electronics Technology
Pacific States University
Pacific States University
Bachelor of Science, Electronics Engineering
Sidney Simmons's Aspect Software Experience May 2011 - January 2014
Job
Industry Computer Hardware
Experience
Quest Diagnostics January 2014 - July 2015
Aspect Software May 2011 - January 2014
VortalSoft Business Software Solutions December 2009 - March 2010
Aspect Software August 1990 - July 2009
Skills
Servers, System Administration, Technical Support, Linux, Networking, Windows, Electronics, Integration, VoIP, Testing, Microsoft SQL Server, Enterprise Software, Unified Communications, Telephony, Professional Services, SIP, Troubleshooting, Windows Server, System Deployment, TCP/IP, Hardware, VMware
Education
Oglethorpe University 1997 — 1998
Certificate, Network Administration Specialist
United States Navy 1984 — 1990
N/A, ELECTRONICS TECHNICIAN
Quest Diagnostics January 2014 - July 2015
Aspect Software May 2011 - January 2014
VortalSoft Business Software Solutions December 2009 - March 2010
Aspect Software August 1990 - July 2009
Skills
Servers, System Administration, Technical Support, Linux, Networking, Windows, Electronics, Integration, VoIP, Testing, Microsoft SQL Server, Enterprise Software, Unified Communications, Telephony, Professional Services, SIP, Troubleshooting, Windows Server, System Deployment, TCP/IP, Hardware, VMware
Education
Oglethorpe University 1997 — 1998
Certificate, Network Administration Specialist
United States Navy 1984 — 1990
N/A, ELECTRONICS TECHNICIAN
Laise Thompson's Aspect Software Experience October 2012 - Present
Job Principal Manager at Aspect Software
Industry Computer Software
Experience
Aspect Software October 2012 - Present
Aspect Software July 2011 - Present
Aspect May 2009 - Present
Aspect November 2011 - July 2012
Aspect Software May 2009 - November 2011
Aspect Communications October 2001 - August 2004
International Business Studies March 1994 - May 2000
Unisys Italia July 1999 - December 1999
South Carolina Export Consortium October 1998 - July 1999
Megatrade International July 1997 - May 1998
Education
University of South Carolina-Columbia 1998 — 2000
Graduate, International Business
PUC-SP 1986 — 1989
Aspect Software October 2012 - Present
Aspect Software July 2011 - Present
Aspect May 2009 - Present
Aspect November 2011 - July 2012
Aspect Software May 2009 - November 2011
Aspect Communications October 2001 - August 2004
International Business Studies March 1994 - May 2000
Unisys Italia July 1999 - December 1999
South Carolina Export Consortium October 1998 - July 1999
Megatrade International July 1997 - May 1998
Education
University of South Carolina-Columbia 1998 — 2000
Graduate, International Business
PUC-SP 1986 — 1989
Ve Tran's Aspect Software Experience September 2004 - October 2005
Job Senior Financial Analyst at KLATencor
Industry
Experience
KLA-Tencor July 2013 - Present
KLA-Tencor July 2008 - July 2013
KLA-Tencor November 2005 - July 2008
Aspect Software September 2004 - October 2005
IBM July 2003 - September 2004
IBM October 2002 - July 2003
Skills
Management
Education
San Jose State University 1992 — 1997
Bachelor of Science (BS), Accounting and Finance, A
KLA-Tencor July 2013 - Present
KLA-Tencor July 2008 - July 2013
KLA-Tencor November 2005 - July 2008
Aspect Software September 2004 - October 2005
IBM July 2003 - September 2004
IBM October 2002 - July 2003
Skills
Management
Education
San Jose State University 1992 — 1997
Bachelor of Science (BS), Accounting and Finance, A
Val Ryazanov's Aspect Software Experience August 1997 - Present
Job Lead Software Engineer at Aspect Software
Industry Computer Software
Experience
Aspect Software August 1997 - Present
Skills
Visual C++, COM, Win32, C#, ASP.NET, WCF, Design Patterns, Object Oriented Design, OOP, Multithreading, Distributed Systems, .NET Remoting, MFC, XML, Web Services, Java, SQL, SQL Server, J2EE, SOAP, Visual Studio, ClearCase, TFS, VSS, Agile, Software Engineering
Education
Oklahoma City University 1995 — 1997
Master’s Degree, Computer Science, 4.0 with outstanding award
Aspect Software August 1997 - Present
Skills
Visual C++, COM, Win32, C#, ASP.NET, WCF, Design Patterns, Object Oriented Design, OOP, Multithreading, Distributed Systems, .NET Remoting, MFC, XML, Web Services, Java, SQL, SQL Server, J2EE, SOAP, Visual Studio, ClearCase, TFS, VSS, Agile, Software Engineering
Education
Oklahoma City University 1995 — 1997
Master’s Degree, Computer Science, 4.0 with outstanding award
Cynthia Lowery's Aspect Software Experience March 2004 - April 2013
Job Compensation Analyst at Blue Coat Systems
Industry Computer Software
Experience
Blue Coat Systems September 2013 - Present
Aspect Software March 2004 - April 2013
ChartOne July 2002 - March 2004
Aspect Communications March 1999 - July 2002
SDL, Inc March 1998 - March 1999
Thermo Separation Products August 1984 - October 1997
Education
University of Phoenix 1997 — 1999
Bachelor of Science (BS), Accounting
San Jose City College 1974 — 1977
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Blue Coat Systems September 2013 - Present
Aspect Software March 2004 - April 2013
ChartOne July 2002 - March 2004
Aspect Communications March 1999 - July 2002
SDL, Inc March 1998 - March 1999
Thermo Separation Products August 1984 - October 1997
Education
University of Phoenix 1997 — 1999
Bachelor of Science (BS), Accounting
San Jose City College 1974 — 1977
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
David Branch's Aspect Software Experience July 2013 - June 2014
Job Software Developer at Dialysis Clinic inc
Industry Computer Software
Experience
Dialysis Clinic Inc June 2014 - Present
Aspect Software July 2013 - June 2014
Westville Schools February 2013 - May 2013
NIPSCO June 2011 - August 2012
Valparaiso YMCA July 2008 - May 2011
Deep River Water Park May 2005 - August 2006
Skills
VB.NET, PHP, Microsoft SQL Server, ASP.NET, JavaScript, C#.net, VBScript, VBA, visual basic 6, linux, HTML, T-SQL, PL/SQL, MySQL, Oracle Reports, SSRS, SSIS, windows server 2008, Java, Oracle Applications, Access, Excel, Word, linux shell scripting, LDAP, Active Directory, IIS, hmailserver, bluefish, smtp, pop3, ASP.net mvc, jquery, Fetch, Microsoft CRM, SOAP, REST, AJAX, Windows Azure, OData, XML Programming, XAML, WPF Development, WCF Services, AngularJS, Bootstrap CSS, HTML5
Education
Purdue University-North Central Campus 2007 — 2013
Computer and Information Technology Bachelors
Valparaiso High School 2003 — 2007
Dialysis Clinic Inc June 2014 - Present
Aspect Software July 2013 - June 2014
Westville Schools February 2013 - May 2013
NIPSCO June 2011 - August 2012
Valparaiso YMCA July 2008 - May 2011
Deep River Water Park May 2005 - August 2006
Skills
VB.NET, PHP, Microsoft SQL Server, ASP.NET, JavaScript, C#.net, VBScript, VBA, visual basic 6, linux, HTML, T-SQL, PL/SQL, MySQL, Oracle Reports, SSRS, SSIS, windows server 2008, Java, Oracle Applications, Access, Excel, Word, linux shell scripting, LDAP, Active Directory, IIS, hmailserver, bluefish, smtp, pop3, ASP.net mvc, jquery, Fetch, Microsoft CRM, SOAP, REST, AJAX, Windows Azure, OData, XML Programming, XAML, WPF Development, WCF Services, AngularJS, Bootstrap CSS, HTML5
Education
Purdue University-North Central Campus 2007 — 2013
Computer and Information Technology Bachelors
Valparaiso High School 2003 — 2007
Leeann Sandstrom's Aspect Software Experience 1998 - 2001
Job Senior Software Engineer at Time Warner Cable
Industry Telecommunications
Experience
Time Warner Cable September 2008 - Present
Cox Communications October 1998 - June 2008
Aether Systems June 2003 - January 2005
Aspect Software 1998 - 2001
Sybase September 1996 - February 1999
Pilot Software March 1995 - September 1996
Lotus Development 1991 - 1995
Bitstream January 1989 - July 1992
Agfa Graphics Srl June 1985 - December 1989
Wang Laboratories June 1983 - June 1985
Skills
VoIP, TCP/IP, Unix, Ethernet, Telecommunications, Testing, Integration, Wireless, Linux, Software Development, IP, Agile Methodologies, Cloud Computing, Perl, Software Engineering, SDLC, Vendor Management
Education
Rhode Island College 1974 — 1978
Bachelor of Science (BS), Mathematics
Time Warner Cable September 2008 - Present
Cox Communications October 1998 - June 2008
Aether Systems June 2003 - January 2005
Aspect Software 1998 - 2001
Sybase September 1996 - February 1999
Pilot Software March 1995 - September 1996
Lotus Development 1991 - 1995
Bitstream January 1989 - July 1992
Agfa Graphics Srl June 1985 - December 1989
Wang Laboratories June 1983 - June 1985
Skills
VoIP, TCP/IP, Unix, Ethernet, Telecommunications, Testing, Integration, Wireless, Linux, Software Development, IP, Agile Methodologies, Cloud Computing, Perl, Software Engineering, SDLC, Vendor Management
Education
Rhode Island College 1974 — 1978
Bachelor of Science (BS), Mathematics
Jason Berglund's Aspect Software Experience 2013 - Present
Job Commissions Analyst at Aspect Software
Industry Information Technology and Services
Experience
Aspect Software 2013 - Present
QDI 1999 - 2012
Skills
Accounts Receivable, Deferred Compensation, Call Center, Forecasting, Human Resources, Sales Operations, Finance, Sales, Analysis, Account Reconciliation, Team Leadership, VoIP
Education
Northern Michigan University 1993 — 1997
Aspect Software 2013 - Present
QDI 1999 - 2012
Skills
Accounts Receivable, Deferred Compensation, Call Center, Forecasting, Human Resources, Sales Operations, Finance, Sales, Analysis, Account Reconciliation, Team Leadership, VoIP
Education
Northern Michigan University 1993 — 1997
Qualfon
Aspect Telecommunications
Aspect Software Inc.
Focus Services