American Modern Insurance Group
Industry: Insurance company
DescriptionAmerican Modern Insurance Group, Inc., operating under the American Modern® insurance brand, is the holding company for a number of subsidiary property and casualty insurance companies that provide ... Headquarters: Amelia, Ohio, United States Parent organization: Munich Re Revenue: 1.42 billion USD (2015) Number of employees: 1,400 (March 2015) Founded: Initial Insurance Companies in 1965 Key people: Andreas Kleiner (CEO); René Gobonya (CFO), Kevin Morreale (Sales)
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American Modern Insurance Group Employees
Engility Corporation September 2012 - Present
American Modern Insurance Group September 2010 - September 2012
Synergy: Live Cooking January 2008 - January 2012
Star Base Consulting September 2010 - December 2010
Westfield Group November 2007 - April 2010
HER Real Living January 2007 - August 2007
Product Development Technologies January 2006 - October 2006
Savannah College of Art and Design January 2003 - April 2005
Skills
User Experience, Web Design, Information Architecture, Usability Testing, User Interface Design, User Experience Design, User-centered Design, Interaction Design, Agile Methodologies, User Research, Graphic Design, Industrial Design, Adobe Creative Suite, Divergent Thinking, Brand Development, Leadership, Public Speaking, Advertising, Customer Service, Responsive Design, Prototyping, Mentoring, Presentations, Mobile Design, Storyboarding, Lean Startup, Business Strategy, Social Media, Sales, Gamification, Creative Writing, Open Source, Idea Generation, Cooking, Start-ups, User Interface, Business Analysis, Requirements, Front-end Development, Version Control, Wireframes, Usability
Education
Savannah College of Art and Design 2002 — 2005
BFA, Industrial Design, Interaction Design
Salem High School 1998 — 2002
High School Diploma, Art / Design
Paycor November 2013 - Present
American Modern Insurance Group May 2012 - November 2013
Skills
Employee Benefits, Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word
Education
Northern Kentucky University 2007 — 2012
Bachelor of Arts (BA), Communication
Nationwide Insurance June 2013 - Present
Alfa Insurance Company May 2011 - June 2013
American Modern Insurance Group October 2008 - June 2011
American Modern Insurance Group January 2008 - October 2008
American Modern Insurance Group May 2005 - January 2007
Skills
Project Management, Territory Management, Insurance, Strategic Planning, Analysis, Competitive Analysis, Business Development, Property & Casualty..., Commercial Insurance, General Insurance, Sales Operations, Sales, Management, Strategy, Sales Force Development, Casualty, Casualty Insurance
Education
Northern Kentucky University 2003 — 2006
Bachelor of Science, Business Administration
Tennessee Technological University 2001 — 2003
Finance
American Modern Insurance Group March 2014 - Present
The Midland Company May 2012 - Present
Skills
•MS Office (Word,..., Windows, Insurance, Property & Casualty..., Outlook, General Insurance, Claim, Customer Service, Lotus Notes, Access, Microsoft Word, Microsoft Excel, Underwriting, Liability, Casualty Insurance, Help Desk Support, PowerPoint, HTML, Legal Liability, Microsoft Office, Visio
Education
Northern Kentucky University 2013 — 2015
Master's degree, Industrial and Organizational Psychology
Northern Kentucky University 2011 — 2012
Bachelor's degree, Psychology
University of Cincinnati 2009 — 2011
Associate's degree, Psychology
Allstate Insurance Office August 2011 - Present
Afforable Truck & RV Center Inc. December 2000 - October 2012
American Modern Insurance Group March 2003 - October 2011
Skills
Insurance, Business, Retirement Planning, Property & Casualty..., Life Insurance, Business Analysis, Business Development, Commercial Insurance, Umbrella Insurance, General Insurance, Disability Insurance, Term Life Insurance, Small Business, Retirement, IRAs, Long Term Care Insurance
Education
Oklahoma City Community College 1979 — 1981
Associate's Degree, Music Theory and Composition
Great American Insurance 2012 - 2015
American Modern Insurance Group 2003 - 2012
American Modern Insurance Group 1999 - 2002
American Modern Insurance Group 1996 - 1999
Skills
Product Management, Underwriting, Property & Casualty..., Insurance, Pricing, Client Relationships...
Education
Ohio University 1982 — 1986
BS - Journalism, Advertising
PNC November 2014 - Present
EDMC July 2013 - November 2014
PNC Financial Services Group May 2008 - July 2013
American Modern Insurance Group June 2005 - May 2008
City of Loveland 2001 - 2008
Great American Insurance 1998 - 2005
Erie Insurance Group 1993 - 1996
Skills
Data Governance, Business Metadata, Technical Metadata, Data Warehousing, Business Intelligence, Master Data Management, Data Quality, Business Analysis, Cognos, Metadata Management, Business Objects, Data Integration, ETL, Requirements Analysis, Data Modeling, SDLC, Management, Information Management, Databases, IT Strategy, Analytics, Business Analytics, Informatica, Dashboard, Database Design, Data Management, SSIS, Oracle, OBIEE, Enterprise Architecture, Requirements Gathering, Enterprise Software, DB2, Integration, Business Requirements, Visio, Systems Analysis, Business Process Design, Business Process, Data Migration, Solution Architecture, Data Warehouse...
Education
Xavier University 2002 — 2005
MBA, Finance
Pennsylvania State University-Erie Campus 1989 — 1993
B.S., Management Information Systems
Mt. Lebanon High
American Modern Insurance Group June 2013 - Present
American Modern Insurance Group October 2012 - May 2013
American Modern Insurance Group December 2007 - 2012
American Modern Insurance Group 2001 - December 2007
The Midland Company January 1995 - September 2001
Skills
Property & Casualty..., Sales, Strategic Planning, Insurance, Sales Management, Sales Process, Process Improvement, Data Analysis, Customer Service..., Leadership, Training, Account Management, Project Management, Business Development, Management
Education
Northern Kentucky University
American Modern Insurance Group (subsidiary of Munich Re America) March 2011 - Present
American Modern Insurance Group May 2004 - February 2011
Nationwide Mutual Insurance 1999 - 2004
Nationwide Insurance May 1996 - July 1999
Nationwide Insurance August 1988 - May 1996
Skills
Insurance, Underwriting, General Insurance, Property & Casualty..., Commercial Lines, Claims Management, Management, Casualty Insurance, Umbrella Insurance, Workers Compensation, Sales, Process Improvement, Claim, Legal Liability, Commercial Insurance, Liability, Casualty, Risk Management, Leadership
Education
Center for Creative Leadership 2011 — 2011
Ohio University 1997 — 1999
Masters, Business Administration
The University of Akron 1983 — 1988
Hoban HS
TNT Services, Formerly TNT Powerwash Inc. April 2014 - Present
Specialty Underwriters Group 2008 - 2013
American Modern Insurance Group 2005 - 2008
American Modern Insurance Group 2001 - 2005
American Modern Insurance Group 1996 - 2000
Skills
Direct Sales, Sales, Account Management, New Business Development, Management, Sales Management, Customer Service, Sales Operations, Sales Process, Leadership, Pricing, CRM, Cold Calling, Customer Retention, Selling, B2B, Key Account Management, Salesforce.com, Solution Selling, Customer Satisfaction, Underwriting, Sales Presentations, Strategic Planning, Forecasting, Competitive Analysis, Lead Generation, Business Planning, Product Marketing, Retail, Insurance, Coaching, Training, General Insurance, Process Improvement, Analysis, Property & Casualty..., Risk Management, Team Building, Marketing, Call Centers, Casualty, Commercial Lines, Umbrella Insurance, Market Research, Legal Liability, Marketing Strategy, Liability, Commercial Insurance
Education
Northern Kentucky University
Business Administration and Management, General
University of Cincinnati
Business Administration and Management, General
Family Motor Coach Association March 2015 - Present
The Ohio State University October 2013 - Present
The Ohio State University November 2012 - October 2013
American Modern Insurance Group February 2011 - November 2012
Crowne Plaza Cincinnati Blue Ash December 2010 - February 2011
Canongate Golf Clubs June 2009 - December 2010
Ohio University Communications & Marketing September 2009 - March 2010
Ohio University Alumni Association September 2008 - June 2009
Ohio University Scripps College of Communication September 2007 - June 2008
Hobsons May 2007 - September 2007
Skills
Public Relations, Strategic Communications, Event Planning, Copy Editing, Social Media, Editing, Blogging, Media Relations, Event Management, Public Speaking, Press Releases, Social Networking, Ap Style, Creative Writing, Marketing Communications, Social Media Marketing, Customer Service, Microsoft Office, PowerPoint, InDesign, Facebook, Newsletters
Education
Ohio University 2006 — 2010
Bachelor of Science in Journalism, Public Relations, Journalism
McNicholas High School 2002 — 2006
High School/Secondary Diplomas and Certificates
American Modern Insurance Group December 1997 - Present
The Midland Company 1997 - Present
bigg's/Supervalu May 1994 - May 1998
Skills
Customer Service..., Customer Service..., Process Improvement..., Management, Underwriting, Managing General Agents..., Property and Casualty..., Workforce Management, Program Management, Workers Compensation, Call Center, Process Improvement, Recruiting, Call Centers, Customer Service, Property & Casualty..., Analysis, Liability, Professional Liability, Pricing, CRM, Interviews, Commercial Insurance, Lotus Notes, Forecasting, Leadership, Access, General Insurance, Claims Management, Sales, Claim, Avaya, Umbrella Insurance, Leadership Development, Insurance, Legal Liability, Change Management, Reinsurance, Commercial Lines, Casualty, Risk Management, Health Insurance, Training, Team Building
Education
Northern Kentucky University
Bachelor of Business Administration (BBA)
Hannibal High School 1989 — 1992
HighSchool Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
The Members Insurance Company October 2001 - Present
AAA Carolinas 2001 - Present
American Modern Insurance Group September 2000 - October 2001
GuideOne Insurance January 1979 - September 2000
Skills
Property & Casualty..., General Insurance, Underwriting, Commercial Lines, Risk Management, Account Management, Negotiation, Customer Service, Claims Management, Operations Management, Strategic Planning, Litigation Management, Sales Management, New Business Development, Casualty, Workers Compensation, Insurance, Liability, Commercial Insurance, Umbrella Insurance, Legal Liability, Casualty Insurance
Education
Purdue University
Executive Master of Business Administration (M.B.A.)
Troy University in Montgomery
Bachelor of Science (BS)
American Modern Insurance Group July 2015 - Present
American Modern Insurance Group November 2012 - Present
American Modern Insurance Group April 2011 - November 2012
Ohio University September 2009 - July 2010
Skills
Data Analysis, Product Development, Property & Casualty..., Insurance, Time Management, Pricing
Education
Ohio University 2006 — 2010
Bachelor's degree, Actuarial Science with minor in Business Administration, Graduated Cum Laude
American Modern Insurance Group February 2014 - Present
American Modern Insurance Group August 2013 - February 2014
American Modern Insurance Group June 2009 - August 2013
eInstruction March 2006 - April 2009
University of Cincinnati September 2000 - February 2006
Skills
Event Planning, Management, Outlook, Project Planning, Time Management, Insurance, Team Building, Call Centers, Training, Coaching, Account Management, Sales, Leadership, Customer Service, Policy
Education
Northern Kentucky University 2009 — 2014
Bachelor's Degree, Organizational Leadership; Sociology and Social Issues
Loveland Hurst High School 1980 — 1984
American Modern Insurance Group November 2012 - Present
American Modern Insurance Group August 2010 - November 2012
Furniture Fair March 2006 - June 2009
YMCA: New Beginnings Child Care Center November 2004 - January 2005
Skills
Insurance, Call Centers, Commercial Lines, Process Improvement, Customer Service, Word Processing, Multi Tasking, Microsoft Word, Microsoft Excel, Phone Etiquette, Staff Supervision, Workflow Management, Customer Satisfaction, Training
Education
Southern State Community College 2003 — 2005
Western Brown High School 1999 — 2002
Diploma, Business
American Modern Insurance Group December 2013 - Present
Fifth Third Bank 2006 - 2013
Fifth Third Bank December 2010 - June 2012
Skills
Customer Service, Compliance, Microsoft Office, Onboarding, Coaching, Interviews, Observation, Escalation Resolution, Employee Relations, Employee Engagement, Training, Meeting Planning, Leading Meetings, Schedules, Payroll, Internal Audit, New Hire Orientations, Fast-paced, Multi Tasking, Meet Deadlines, Call Centers, Sales, Management, Banking, Leadership, Finance, Time Management, Financial Services, Relationship Management, Process Improvement, Insurance, Team Building, Loans, Communication, Customer Retention, Data Entry, Employee Training, Outlook, Microsoft Excel, Customer Experience
Education
Northern Kentucky University 2005 — 2010
Bachelor of Arts (BA), Liberal Arts and Sciences, General Studies and Humanities
University of Cincinnati-Clermont College 2003 — 2005
Associate of Arts (AA), Post Secondary Education- Mathematics
American Modern Insurance Group October 1984 - Present
National Linen Services, Lexington KY May 1983 - August 1984
Skills
Team Building, Lotus Notes, Leadership, Strategic Planning, Risk Management, Management, Training, Coaching, Employee Benefits, Microsoft Excel, Performance Management, Program Management, Microsoft Office, Requirements Gathering, IT Strategy, Employee Relations, Microsoft Word, Outlook, Property & Casualty..., General Insurance, Process Improvement, Underwriting, Insurance, Project Management, Requirements Analysis
Education
Northern Kentucky University
Bachelor of Arts (B.A.), Organizational Leadership
American Modern Insurance Group June 2007 - Present
American Modern Insurance Group 2007 - 2011
Camping World May 2006 - June 2007
Skills
Insurance, Customer Satisfaction, Property & Casualty..., Process Improvement, Customer Service, Liability, Workers Compensation, Claim, Casualty, Negotiation, Sales, Employee Benefits, Commercial Lines, Commercial Insurance, Claims Management, RV, General Insurance, Professional Liability, Underwriting, Legal Liability, Subrogation, Property, New Business Development, Risk Management, Team Building
Education
University of Central Florida 2006 — 2007
Accredited Claims Adjuster, Insurance
Pace High School 1993 — 1997
American Edcuational Institute
Claims Law
Pensacola Junior College
MetLife September 2014 - Present
American Modern Insurance Group September 2012 - September 2014
Greater Cincinnati ISACA Chapter May 2014 - August 2014
Greater Cincinnati ISACA Chapter August 2011 - May 2014
American Modern Insurance Group June 2011 - September 2012
American Modern Insurance Group May 2008 - June 2011
PricewaterhouseCoopers November 2005 - May 2008
PwC November 2004 - November 2005
PwC June 2004 - October 2004
Full Disclosure Media 2002 - 2003
Skills
Project Management, Agile Project Management, Technical Documentation, IT Audit, Internal Audit, Auditing, Security Audits, Blogging, Social Media, Creative Writing, Technical Writing, Process Improvement, Risk Management, Software Documentation, SDLC, Governance, Disaster Recovery, Information Technology, Business Analysis, Management, Sarbanes-Oxley Act, IT Management, Insurance
Education
Rochester Institute of Technology 1999 — 2004
B.S. in Computer Science, Add'l Study: System Administration, Software Engineering, Creative Writing
American Modern Insurance Group April 2004 - Present
Indiana Insurance February 2003 - March 2004
American Modern Insurance Group April 1990 - February 2001
Skills
Property & Casualty..., Casualty, Underwriting, Liability, Commercial Insurance, General Insurance, Legal Liability, Commercial Lines, Insurance, Claim, Umbrella Insurance, Professional Liability, Claims Management, Workers Compensation, Customer Service, Process Improvement, Risk Management, Reinsurance, Life Insurance, Brokers, Inland Marine, Casualty Insurance
Education
Northern Kentucky University
Wells Fargo October 2004 - Present
American Modern Insurance Group January 1995 - September 2004
GMAC Insurance January 1992 - December 1994
Boeing June 1988 - January 1992
Skills
SDLC, Testing, Quality Assurance, WebSphere MQ, Mainframe, CICS, Requirements Gathering, DB2, COBOL, Data Warehousing, Visio, Enterprise Architecture, SOA, Business Objects, Business Analysis, Disaster Recovery, VSAM, Software Project..., Easytrieve, IT Strategy, Integration, PMO, Oracle, Process Improvement, Business Requirements
Education
Southern Illinois University, Carbondale 1984 — 1988
BS, Management/Information Technology
The George Washington University 2001 — 2003
Master's Certificate, Information Technology Project Management (2003)
Washington University in St. Louis 1992 — 1994
MIS, Information Technology
Paycor August 2012 - Present
American Modern Insurance Group July 2005 - July 2012
Wilmington College May 2004 - July 2005
Skills
Payroll, Software Implementation, Account Management, Technical Training, SAP, ADP Payroll, PeopleSoft, Human Resources, Employee Benefits
Education
Wilmington College 1999 — 2005
Bachelors, Liberal Studies/Business
Shawnee State University
American Modern Insurance Group November 2012 - Present
American Modern Insurance Group June 2010 - Present
JP Morgan July 2007 - June 2010
Skills
Microsoft Office, Customer Service, PowerPoint, Process Improvement, Interviews, Financial Risk, Financial Services, Lotus Notes, Call Center, Property, Call Centers, Risk Management, Business Analysis, Insurance
Education
Thomas More College 2009 — 2011
Master's, Business Administration
Ohio University 2003 — 2007
Bachelor's, Finance, International Business
RV Specialist ll at American Modern Insurance RV SpecialistAmerican Modern Insurance GroupMay 2005 - Present
American Modern Insurance Group May 2005 - Present
Carpenter's Campers September 1988 - April 2005
Wiginton RV April 1984 - August 1988
Skills
Product Management, Warranty Administration, RV Estimating Training, Property, Insurance, Property & Casualty..., Recreation, Casualty, Claims Management, Liability, Claim, General Insurance, Legal Liability, Commercial Insurance, Commercial Lines, RV, Underwriting, Claim Investigation, Property Claims, Subrogation, Warranty, Sales, Property Damage, Negotiation, Professional Liability, Claims Resolution, Customer Service, Team Building, New Business Development, Training
Education
University of Central Florida 2006 — 2007
Accredited Claims Adjuster, Insurance
Pensacola Junior College 1985 — 1988
Insurance, Business Management, Insurance
W.S.Neal High School 1967 — 1979
Insurance
State Farm October 2012 - Present
Service Corporation International February 2012 - July 2012
Levy Home Entertainment January 2007 - September 2011
Levy Home Entertainment 2001 - 2007
Baker and Taylor, Inc 1999 - 2001
American Modern Insurance Group 1987 - 1999
Skills
Proficient in Microsoft..., Proficient in Vendor..., JDA space planning, Intro to SQL, Intro to Access, Software, Vendor Managed Inventory, Account Management, JDA, SQL, Retail, Management, Sales, Access, Marketing, Merchandising, Market Research
Education
Northern Kentucky University 1981 — 1986
Bachelor of Science, Business Management
Vice President , Customer Service November 2012 - Present
American Modern Insurance Group 2005 - November 2012
American Modern Insurance Group January 2000 - 2005
Western & Southern Financial Group December 1980 - January 2000
Skills
Program Management, Strategic Planning, Budgeting, Change Management, Process Improvement, Planning, Call Centers, Management, Budgets, Strategy, Business Analysis, Project Management, Project Planning, Vendor Management, Team Building, Insurance, Leadership
Education
Northern Kentucky University
BA, Journalism
Dixie Heights High School
High School, General
American Modern Insurance Group September 2014 - Present
University of Cincinnati January 2015 - Present
University of Cincinnati August 2014 - Present
University of Cincinnati August 2013 - December 2014
Pierce College District August 2011 - June 2012
Skills
Accounting, Finance, Data Analysis, Auditing, Data Reconciliation, Leadership, Teamwork, Peer Tutoring, Financial Accounting, Statistics, General Office Skills, Vietnamese, Time Management, Communication Skills, Professional..., Microsoft Excel
Education
University of Cincinnati College of Business 2012 — 2015
Bachelor's Degree, Finance & Accounting, 3.91 out of 4.0
Pierce College at Fort Steilacoom 2011 — 2012
High School Diploma & Associate of Arts (AA), Business Administration and Management, General, 3.91 out of 4.0
American Modern Insurance Group May 2015 - Present
Fairfield Sportsmen’s’ Association May 1999 - Present
City Dash, Inc. September 2014 - May 2015
Hobby Lobby January 2006 - August 2014
Skills
Statistical Data..., Management, Leadership, Data Analysis, SAS Programming, Sales, Merchandising, Business Development, Sales Management, Program Management, Competitive Analysis, Banking, Policy, Selling, Internal Audit, Store Management, Retail, strategic planning, Multivariate Statistics, Statistical Software, Statistical Programming, Complex Problem Solving
Education
Northern Kentucky University 2012 — 2016
Bachelor, Business Administration
Northern Kentucky University 2012 — 2016
Bachelor’s Degree, Business Management and Mathematical Sciences
Total Structure Support, LLC April 2014 - Present
Evergreen Structured Settlements 2002 - December 2013
American Modern Insurance Group 1995 - 1997
Safeco 1993 - 1995
Benefit Designs 1984 - 1993
Skills
Customer Service, Microsoft Office, Insurance, Workshop Facilitation, Process Improvement, Project Management, Strategy, Leadership, Claims, Casualty, Property & Casualty, Structured Settlements, Personal Injury, Workers Compensation, Property & Casualty...
Education
Ohio University 1978 — 1982
BBA, Marketing
American Modern Insurance Group August 2015 - Present
United Recovery Systems LP December 2014 - July 2015
Convergys October 2013 - January 2015
SIRS December 2012 - July 2013
KSS International, Inc. October 2010 - June 2011
SIRS August 2010 - October 2010
Burke, Inc. October 2008 - May 2009
Buffalo Wild Wings August 2005 - February 2008
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Research, SPSS, Mac, Windows, Outlook, Internet, Marketing Research, Social Networking, Social Media, Recruiting, Interviews, Quantitative Research, Advertising, Account Management, Qualitative Research, Statistics, Market Research, Digital Marketing, Secondary Research, Primary Research, Data Analysis, Customer Satisfaction, Online Research, Consumer Behaviour, Data Collection, Customer Insight, Survey Design, Competitive Intelligence, Analytics, Segmentation, Leadership, Project Management, Social Media Marketing, Marketing, Strategy, Email Marketing, Marketing Communications, Marketing Strategy, Customer Experience, Training, Public Speaking, Time Management, Focus Groups, Teamwork
Education
Northern Kentucky University 2006 — 2010
Bachelor of Science (B.S.), Marketing Research
American Modern Insurance Group February 2013 - Present
Hewlett-Packard August 2011 - 2012
Hewlett-Packard August 2003 - August 2011
Procter & Gamble September 2000 - July 2003
Procter & Gamble January 1996 - August 2000
Procter & Gamble September 1992 - December 1995
Procter & Gamble March 1991 - August 1992
Procter & Gamble September 1990 - February 1991
Indiana Farm Bureau Insurance August 1982 - July 1990
Skills
Service Delivery, Program Management, Service Management, Project Management, Business Analysis, Process Improvement, Incident Management, Change Management, COBOLII, CICS, PL/1, Oracle SQL, Oracle Discoverer, Easytrieve, TSO, Endevor, ZEKE, VSAM, DB2, IBM Mainframe, Version Management, HP Service Manager, Requirements Gathering, Test Planning, Test Management, System Testing, User Acceptance Testing, Regression Testing, Millenium, Install/1, Problem Solving, COBOL, IT Operations, Disaster Recovery, IT Management, Business Process, Endeavor, JCL, Oracle
Education
Otterbein College 1976 — 1980
Bachelor of Arts (BA), Mathematics/Business Administration
FCCI September 2013 - Present
Westfield Insurance Company April 1999 - September 2013
Westfield Group/Westfield Insurance May 2008 - December 2009
ACUITY, A Mutual Insurance Company April 1997 - May 1999
American Modern Insurance Group May 1995 - April 1997
Skills
Insurance, Property & Casualty..., Casualty, Workers Compensation, Claim, Claims Management, Investments, Commercial Insurance, Leadership, General Insurance, Training, Health Insurance, Commercial Lines, Employee Benefits, Legal Liability, Management, Underwriting, Liability, Fixed Annuities, Casualty Insurance
Education
St. Joseph's College (IN) 1991 — 1994
BBA, Marketing
Archbishop Moeller High School
Cincinnati-Hamilton County Community Action Agency July 2014 - Present
Kemba Credit Union January 2012 - November 2013
Farmers Insurance March 2011 - September 2011
The Insurance Board June 2009 - October 2010
EyeMed Vision Care (Luxottica Retail) April 2007 - June 2009
American Modern Insurance Group June 2006 - March 2007
State Farm Insurance September 1998 - June 2005
Skills
Insurance, Team Building, New Business Development, Customer Service, Mentoring, Marketing Strategy, Sales Management, Insurance Strategies, Property & Casualty..., Sales, Leadership, Team Management, Entrepreneurship, Sales Process, Recruiting, Management, Cross-functional Team..., Coaching, Strategy, Performance Management, Start-ups, Life Insurance, Training, Marketing, Product Development, Account Management, Employee Benefits, Small Business, Strategic Planning, Budgets, Leadership Development, Customer Retention, Time Management, Interviews, Customer Satisfaction, Banking, Nonprofits, Pricing, Business Development, Cold Calling, Networking, Workers Compensation, Direct Sales, Health Insurance, Disability Insurance, Selling, Term Life Insurance, Claim, Commercial Insurance, Underwriting
Education
Xavier University 2004 — 2007
Masters, MBA
Ohio University 1993 — 1998
BS, Mathematics-Actuarial Sciences
Walnut Hills High School 1987 — 1993
Liberty Mutual Insurance September 2014 - Present
American Modern Insurance Group July 2014 - September 2014
Northern Kentucky Soccer Academy March 2008 - September 2014
American Modern Insurance Group November 2012 - July 2014
Cincinnati Country Day School November 2012 - February 2014
Thomas More College August 2010 - August 2011
Total Quality Logistics June 2009 - June 2010
INC Research May 2008 - August 2008
Skills
Coaching, Insurance Adjusting, Account Management, Logistics, Sales, Team Management, Communication, Timely Decision Making, Technical Learning, Team Leadership, Creative Problem Solving, Athletic Recruiting, Customer-focused Service, Personal Training, Insurance, Customer Service, Analysis
Education
Northern Kentucky University—Salmon P. Chase College of Law 2011 — 2012
Law
Thomas More College 2005 — 2009
Bachelor of Arts (B.A.), Political Science and Government
Thomas More College 2005 — 2009
Bachelor of Arts (B.A.), Communication, General
American Modern Insurance Group August 2013 - Present
The Midland Company June 2005 - Present
Key Risk Management Services 2002 - 2005
OneBeacon Insurance January 1997 - January 2002
Skills
Insurance, Property & Casualty..., Claim, Negotiation, Leadership, Strategic Planning, Management, Process Improvement, Workers Compensation, Customer Service, Budget, Performance Management, Sales Management, Sales, Account Management, Casualty, Commercial Insurance, Legal Liability, Casualty Insurance, General Insurance, Underwriting, Liability, Risk Management
Education
Rollins College - Crummer Graduate School of Business 1989 — 1992
Master of Business Administration (MBA)
Vanderbilt University 1981 — 1985
BA, Economics
AAA Allied Group January 2015 - Present
Allstate February 2013 - January 2015
Farmers Insurance May 2011 - January 2013
Farmers Insurance June 2010 - May 2011
American Modern Insurance Group January 2006 - January 2010
INDIANA INSURANCE – LIBERTY MUTUAL January 2004 - January 2006
Education
Northern Kentucky University
Thomas More College
American Modern Insurance Group May 2015 - Present
Northern Kentucky University January 2014 - Present
Sears Holdings Corporation January 2013 - December 2013
Organizing for America Kentucky September 2012 - November 2012
Organizing for America June 2012 - September 2012
Education
Northern Kentucky University 2013 — 2016
Bachelor of Science (BS), Applied Mathematics
duPont Manual High School 2008 — 2012
OutSell Consulting January 2003 - Present
Ameren Missouri January 2014 - Present
University of Phoenix 2010 - Present
American Modern Insurance Group April 2007 - Present
Sallie Mae October 2008 - April 2009
Hotels.com October 2008 - January 2009
Rewards Network May 2005 - January 2007
Skills
Leadership Development, Training, Coaching, Leadership, Strategy, Sales Management, Sales, Management, Customer Service, Sales Process, Sales Operations, Performance Management, Staff Development, Team Leadership, Team Building, Consulting, Strategic Planning, Project Management, Executive Management, Business Strategy, Customer Satisfaction, Marketing Strategy, Account Management, Business Development, Business Process..., Process Improvement, Employee Training, Mentoring, Organizational..., Public Speaking, Customer Retention, Budgets, Direct Sales, Recruiting, Call Centers, Change Management, Operations Management, Customer Relations, Salesforce.com, Social Media Marketing, New Business Development, Entrepreneurship, Executive Coaching, Management Consulting, Employee Benefits, Marketing, Time Management, Program Management, Human Resources, Negotiation
Education
Southern Illinois University, Edwardsville
BA, English
Dynamic Document Services ConsultantAAA Auto Club SouthOctober 2010 - November 2010
American Modern Insurance Group April 2010 - July 2010
Omaha Public Power District January 2010 - April 2010
Ameren February 2009 - December 2009
MidAmerican Energy December 2008 - April 2009
Farmers Insurance June 2008 - October 2008
CTG (Computer Task Group) February 2005 - January 2008
Docucorp International August 1995 - February 2005
SunAmerica June 1985 - July 1995
Skills
REXX, XML, COBOL, Weblogic, MVS, Disaster Recovery, DocuMaker 8.X, DocuMaker 9.X, DocuMaker 10.X, DocuMaker 11.X, DocuMaker 12.X
Education
Southern Polytechnic State University
BS, Computer Science
American Modern Insurance Group September 2013 - Present
Milford Exempted Village School District September 2009 - May 2010
Education
Northern Kentucky University 2005 — 2007
Bachelor of Arts (B.A.), Middle Grades Education
KaraToon, Inc April 2013 - Present
Crawford & Company August 2011 - February 2013
American Traditions Insurance Company and Modern USA April 2007 - August 2011
American Modern Insurance Group September 2001 - April 2007
Skills
Microsoft Excel, Microsoft Office, Insurance, Property Damage, Claim, Casualty, Customer Service, Subrogation, Property Claims, Commercial Lines, General Insurance, Legal Liability, Property & Casualty..., Liability, Strategic Planning
Education
SUNY Orange
Associate of Arts and Sciences (AAS), Business Management
Meridian Technologies September 2015 - Present
Paycor September 2014 - August 2015
Paycor October 2013 - August 2014
American Modern Insurance Group August 2013 - October 2013
Snooty Fox September 2007 - October 2013
Fifth Third Bank April 2013 - July 2013
Ohio University November 2011 - December 2011
Ohio University September 2010 - November 2010
Skills
Marketing, Sales Management, Sales, B2B, Teamwork, Microsoft Office, Social Networking, Public Speaking, Customer Service, PowerPoint, Leadership, Research, Human Resources, Marketing Strategy, Entrepreneurship, Marketing Communications
Education
Ohio University 2008 — 2012
Bachelor of Business Administration (BBA), Marketing and Management
Ohio University 2008 — 2012
Bachelor of Business Administration (BBA), Marketing/Management
American Modern Insurance Group November 2014 - Present
American Modern Insurance Group February 2013 - August 2013
American Modern Insurance Group 2007 - 2013
American Modern Insurance Group 2006 - 2007
American Modern Insurance Group 2005 - 2006
Union Savings Bank 2003 - 2005
Skills
Financial Analysis, Program Audits, Problem Solving, Leading Teams, Product Innovation, Customer Service, Detail Oriented, Project Management, Process Management, Financial Reporting, Underwriting, Management, Commercial Insurance
Education
Penn State University 1998 — 2002
Bachelor of Science (B.S.), Finance
Penn State University 1998 — 2002
Minor, Economics
Deps Fine Wine September 2014 - Present
American Modern Insurance Group September 2013 - April 2014
Skills
Customer Service, Spanish, Medical Terminology, Clerical Skills, Time Management, Keyboard Skills, Data Management, Retail, Team Building, English, Lotus Notes
Education
Northern Kentucky University 2010 — 2012
Highlands High School 2005 — 2010
Catholic Health Initiatives January 2013 - Present
Catholic Health Initiatives August 2000 - January 2012
American Modern Insurance Group April 1992 - October 1997
Education
Tennessee Temple University 1986 — 1990
Bachelor of Science (B.S.), Psychology
November Strategies August 2015 - Present
NKU Vice-President of Government & Community Relations January 2015 - Present
American Modern Insurance Group May 2015 - August 2015
Community Services of Northern Kentucky - Adult Day Care and Hearing Aids January 2015 - June 2015
KY General Assembly February 2015 - April 2015
Community Services of Northern Kentucky - Adult Day Care and Hearing Aids July 2014 - December 2014
Community Services of Northern Kentucky - Adult Day Care and Hearing Aids March 2014 - June 2014
Johnny's car wash June 2010 - June 2014
Skills
Public Speaking, Legislative Research, Grant Writing, Social Media, Leadership, Time Management, Strategic Planning, Community Outreach, Events Coordination, Economics, Microsoft Office, Regulatory Compliance, Property & Casualty...
Education
Northern Kentucky University 2012 — 2016
Bachelor's degree, Economics & Political Science
Boone County High School 2008 — 2012
American Modern Insurance Group May 2015 - Present
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership, Time Management
Education
Northern Kentucky University 2012 — 2016
Bachelor’s Degree, Business Informatics and Finance, 3.3
Mercury Insurance September 2015 - Present
Erie Insurance Group December 2012 - September 2015
American Modern Insurance Group November 2009 - December 2012
Travelers Insurance October 2007 - November 2009
Lamb, Little & Co. 2003 - 2008
Skills
Sales, Insurance, Sales Management, Marketing Communications, General Insurance, Property & Casualty..., Word, Excel, Business Planning, Microsoft Word, Microsoft Excel, Commercial Lines, New Business Development, Management, Customer Service, Leadership, Underwriting, Claim, Marketing, Marketing Strategy, Commercial Insurance, Training, Sales Operations, Casualty, Workers Compensation, Customer Retention, Employee Benefits, Life Insurance, Team Building, Strategy, Homeowners, Umbrella Insurance, Casualty Insurance
Education
Southern Illinois University, Carbondale
BA, Mass Communications
Southern Illinois University, Carbondale
BA, Communications
American Modern Insurance Group February 2013 - Present
American Modern Insurance Group November 2009 - February 2013
American Modern Insurance Group February 2009 - October 2009
Great American Financial Resources May 2008 - January 2009
Skills
Actuarial Science, Financial Risk, Property & Casualty..., General Insurance, Commercial Insurance, Access, Data Analysis, Insurance, Risk Management
Education
Northern Kentucky University 2007 — 2009
Bachelor in Science, Mathematics, Economics
Northwestern University
Master's degree, Predictive Analytics
American Modern Insurance Group March 2001 - Present
Arnzen, Parry & Wentz P.S.C. November 1997 - March 2001
US Navy May 1987 - May 1991
Education
Northern Kentucky University—Salmon P. Chase College of Law 1994 — 1997
Doctor of Law (J.D.)
University of Cincinnati College of Business 1991 — 1994
Bachelor of Business Administration (B.B.A.)
American Modern Insurance Group January 2013 - Present
American Modern Insurance Group January 2008 - January 2013
American Modern Insurance Group September 2001 - January 2008
Taylor Dealerships November 2000 - September 2001
Skills
Property & Casualty..., Underwriting, Liability, Commercial Insurance, Commercial Lines, Professional Liability, Legal Liability, Umbrella Insurance, Claim Investigation, AIC, AINS, Business Requirements, Business Analysis, SCLA, Claims Management
Education
Ohio University 1997 — 2000
USI Midwest Cincinnati July 2013 - Present
Melink Corporation November 2011 - July 2013
Childcare Provider October 2001 - October 2011
Hilltop Research August 2005 - June 2011
Eppa Rixey Insurance Agency July 2000 - July 2002
Ohio Casualty Insurance April 1999 - July 2000
GRE/ Indiana Insurance January 1997 - April 1999
American Modern Insurance Group June 1996 - January 1997
State Farm September 1987 - June 1996
Skills
SAP, Microsoft Word, Microsoft Excel, Telephone Reception, Schedules, Data Entry, Energy Conservation, HVAC, Renewable Energy, Solar Energy, Sales, Property & Casualty..., ImageRight, Sagitta, General Insurance, Cisco Call Manager, Citrix Metaframe, Customer Service, Outlook, Project Management, Account Management, Troubleshooting, Management, Microsoft Office, Customer Satisfaction, New Business Development, Insurance, Process Improvement
Education
Amelia High School 1983 — 1987
High School Diploma
Northern Kentucky University
Property and Casualty License
University of Cincinnati
American Modern Insurance Group January 2013 - Present
Mark Quackenbush Agency - Nationwide Insurance September 2010 - 2012
Extreme Engineering March 2006 - June 2010
Skills
Workers Compensation, Insurance, Annuities, Commercial Insurance, General Liability, Property & Casualty..., Casualty, General Insurance, Health Insurance, Long Term Care, Risk Management, Fixed Annuities, Legal Liability, Life Insurance, Umbrella Insurance, Liability, Professional Liability, Commercial Lines
Education
University of California, Berkeley 2008 — 2010
Executive Leadership
Southern Illinois University, Carbondale 1984 — 1988
Bachelor of Science (BS), Industrial Technology
American Modern Insurance Group April 2014 - Present
American Modern Insurance Group September 2012 - Present
Rave Motion Pictures October 2008 - September 2011
Skills
Customer Service, Insurance, Microsoft Excel, Microsoft Word, Outlook, Process Improvement, General Insurance, Training, Property & Casualty..., Leadership
Education
Northern Kentucky University
American Modern Insurance Group January 2013 - Present
Enterprise Rent-A-Car November 2011 - December 2012
Five Seasons Sports Club May 2008 - October 2011
Hickory Woods Golf Course January 2000 - December 2010
Cumulus Media February 2008 - May 2008
PepsiAmericas May 2007 - September 2007
Anthony Munoz Foundation November 2005 - March 2006
Education
Northern Kentucky University 2004 — 2007
Bachelor of Science, Sports Marketing
University of Cincinnati 2002 — 2004
Associates, Business Administration
American Modern Insurance Group May 2013 - Present
American Modern Insurance Group November 2011 - May 2013
American Modern Insurance Group June 2011 - November 2011
American Modern Insurance Group September 2009 - June 2011
SDI Photography May 2004 - September 2009
Robert Glutz Photography January 2001 - November 2004
Spencer Gifts October 1994 - January 2004
Skills
Underwriting, Property & Casualty..., General Insurance, Commercial Insurance, Insurance, Liability, Casualty, Legal Liability, Health Insurance, Claims Management, Claim, Umbrella Insurance, Professional Liability, Claim Investigation, Reinsurance, Commercial Lines, Workers Compensation
Education
University of Cincinnati 2014 — 2016
Bachelor's Degree, Bachelor of Technical and Applied Studies
Insurance Institue of America 2014 — 2016
Working Towards CPCU
Insurance Institue of America
Associate in Personal Insurance, Personal Insurance
Insurance Institute of America
Associate in General Insurance, Insurance
Southern State Community College
Associates of Applied Business, Business Management, 3.74 GPA
Southern State Community College
Associate of Applied Business, Accounting, 3.75 GPA
American Modern Insurance Group October 2014 - Present
Northern Kentucky University August 2008 - October 2014
JPMorgan Chase January 2006 - August 2008
Fidelity Investments November 1998 - January 2006
Skills
Spanish, Compliance, Internal Audit, Mutual Funds, Multi Tasking, Leadership, Risk Assessment, Operational Risk, Financial Analysis, Accounting, Analysis
Education
Northern Kentucky University
Bachelor of Science (B.S.), Accounting and Business/Management
Northern Kentucky University 1997 — 2000
Bachelor of Science (BS), Political Science, 3.7
Bishop Brossart
Cincinnati Royals Lacrosse Club June 2014 - Present
American Modern Insurance Group January 2013 - January 2014
University of Dayton 2013 - 2014
Skills
SOA/CAS Exam P/1 passed..., SOA/CAS Exam FM/2..., SOA/CAS Exam MFE/3F..., Insurance, Risk Management, Business Analysis, Actuarial Science, Property & Casualty..., SQL, Microsoft Excel, General Insurance, Underwriting, Microsoft Office, Reinsurance, SDLC, Analysis, Leadership
Education
University of Dayton 2008 — 2012
Bachelor of Science (B.S.), Mathematics
Roanoke College 2007 — 2008
Munich ReInsurance America Inc 2009 - Present
American Modern Insurance Group September 2009 - April 2013
Munich Reinsurance America, Inc. 2002 - 2009
Con Edison 1983 - 1997
Skills
Data Warehousing, Business Intelligence, Insurance, Data Modeling, Business Analysis, SDLC, Requirements Analysis, Information Technology, Master Data Management, Enterprise Architecture, Data Quality, Property & Casualty..., IT Strategy, ETL, Data Integration, SharePoint, Risk Management, Cognos, Data Governance, Visio, Analysis, Requirements Gathering, Business Continuity..., Data Warehouse..., Information Management..., it planning, advanced analytics, Analytics
Education
Pace University - Lubin School of Business 1987 — 1989
MBA, Management Information Systems
St. John's University, The Peter J. Tobin College of Business 1978 — 1982
BS, Management
CT Challenge, Inc. March 2015 - Present
Insight Global June 2014 - February 2015
American Modern Insurance Group May 2013 - August 2013
True Lacrosse May 2012 - August 2012
The Motz Group June 2011 - August 2011
Smoothie King October 2008 - July 2010
Skills
Sales, Customer Service, Leadership, PowerPoint, Microsoft Word, Microsoft Office, Coaching, Microsoft Excel, Teamwork, Event Planning, Finance, Economics, Public Speaking
Education
Sacred Heart University 2010 — 2014
Finance, General and Economics
Loveland High School 2006 — 2010
American Modern Insurance Group April 2013 - Present
Riffle Machine Works May 2012 - April 2013
OfficeMax January 2012 - May 2012
Bellisio Foods October 2010 - November 2011
Petland Retail Stores August 2010 - October 2010
Skills
Retail, Supervisory Experience, Manufacturing, Assembly Lines, Sales, GMP, HACCP
Education
Shawnee State University 2006 — 2010
Bachelor's degree, Business Administration
American Modern Insurance Group April 2013 - Present
Devou Park Golf Course April 2009 - October 2012
Cincinnati Bengal's Pro Shop June 2008 - October 2012
Dick’s Sporting Goods October 2005 - May 2008
Sugar Valley Country Club April 2005 - July 2006
Keller Williams Results First Realty August 2004 - September 2005
Skills
Customer Service, Motivated self-starter, Communication, Organization, Improvisation, Sports, Event Planning, Event Management, Sales, Golf
Education
Northern Kentucky University 2008 — 2013
Northern Kentucky University
Bachelor Degree, Sports Business
American Modern Insurance Group June 2012 - Present
Farmers Insurance July 2011 - June 2012
Elite Counseling, LLC 2010 - 2012
Independent Insurance Adjuster September 2006 - July 2011
Oklahoma Department of Human Services 2007 - 2010
Weedbusters, Incorporated January 2002 - December 2006
GreenScapes Lawn Care, Incorporated January 1997 - December 2001
Barefoot Grass Lawn Service, Incorporated January 1994 - December 1996
Housing Finders, Incorporated January 1991 - January 1994
Skills
Budgets, Policy, Training, Management, Software Documentation, Human Resources, Insurance, Analysis, Team Leadership, Forecasting, Financial Analysis, Accounting, Leadership, Negotiation, Sales, Customer Service, Microsoft Office, Public Speaking, Team Building
Education
Northcentral University 2011 — 2014
Doctor of Philosophy (PhD), International Business/Trade/Commerce, 3.0
University of Central Oklahoma 2009 — 2010
Masters, Business Administration
Southern Nazarene University 2006 — 2008
Bachelor of Science, Organizational Development
Central Waterloo
American Modern Insurance Group September 1997 - Present
Blue Chip Cookies August 1992 - March 1996
Skills
Insurance, Financial Services, Underwriting, Property & Casualty..., General Insurance, Casualty, Performance Management, Coaching, SDLC, Team Building, Employee Relations, Strategic Planning, Employee Engagement, Onboarding, Training, Call Centers, Leadership, Customer Satisfaction, Management, Customer Service, Process Improvement, Recruiting
Education
Northern Kentucky University 2013 — 2017
Bachelor’s Degree, Organizational Leadership
Northern Kentucky University 2013 — 2015
Associate’s Degree, Integrated Studies
Western Brown High School 1989 — 1993
High School
University of Cincinnati
Business
American Modern Insurance Group January 2015 - Present
LCA Vision - dba LasikPlus August 2013 - January 2015
LCA Vision - LasikPlus September 2010 - August 2013
ITW June 2009 - August 2010
Franklynn Industries, an ITW Company August 2005 - June 2009
Skills
Product Management, Strategic Planning, Marketing Strategy, Product Marketing, Marketing, Market Research, Marketing Communications, New Business Development, Product Development, Product Launch, Brand Management, Creative Direction, Direct Mail, Print, Mobile Marketing, SEM, SEO, Email Marketing, Radio Advertising, Brand Loyalty, Loyalty Programs, Agency Leadership, Social Media Marketing, Advertising Collateral, Collateral Management, Marketing Copy, Copywriting, Direct Response, Marketing Research, Cross-functional Team..., Analytics, Multi-channel Marketing, Media Planning, Integrated Marketing, Market Planning, Direct Marketing, Management, B2B Marketing, Marketing Management, Digital Marketing
Education
Southeastern Louisiana University 2004 — 2005
Master of Business Administration (M.B.A.), Marketing, 3.97
Southeastern Louisiana University 2002 — 2004
Bachelor of Arts (B.A.), Marketing, 4.0
University of New Orleans 2001 — 2002
Bachelor of Arts (B.A.), Marketing
Northern Kentucky University January 2008 - Present
American Modern Insurance Group June 2003 - Present
Skills
Strategic Planning, Project Management, Insurance, Leadership, Analysis, Risk Management, Business Analysis, Management, Casualty Insurance
Education
Northern Kentucky University 1999 — 2007
American Modern Insurance Group February 2014 - Present
American Modern Insurance Group September 2010 - February 2014
The Midland Company January 2009 - October 2010
American Modern Insurance Group July 2006 - December 2008
Commercial Union Insurance Company May 1989 - May 1994
Skills
Insurance
Education
Northern Kentucky University 2003 — 2006
Bachelor of Arts, Organizational Leadership
Northern Kentucky University 1984 — 1988
Associates Degree, Data Processing
Ford Motor Credit Company November 2014 - Present
American Modern Insurance Group February 2002 - Present
Huntington Bank 1999 - 2002
Skills
Risk Management, Risk Assessment, Policy, Security, Customer Service, Process Improvement, Insurance, Analysis, Software Documentation, Legal Liability, Claims Resolution, Claims Management, Subrogation, Claim Investigation, Private Investigations, Training, Project Planning, Casualty, Property Damage, Casualty Insurance
Education
Ohio University 1992 — 1997
St. John's Jesuit
Premier Dealer Services May 2008 - Present
AXA October 2005 - April 2008
American Modern Insurance Group 1995 - 2002
Skills
Financial Analysis, Sarbanes-Oxley Act, Internal Controls, Banking, Financial Reporting, Accounting, Auditing, Health Insurance, US GAAP, Strategic Financial..., GAAP, General Ledger, Sarbanes-Oxley
Education
University of Cincinnati 1990 — 1994
BS, Accounting
Ohio University 1981 — 1983
McNicholas
American Modern Insurance Group August 2011 - Present
GMAC Insurance April 2006 - August 2011
PDI, Inc. 2005 - 2006
MetLife Group Benefits February 2003 - September 2005
PDI, Inc. 2000 - 2003
Skills
Insurance, Employee Benefits, Leadership, Business, Account Management, Sales, Marketing, New Business Development, Property & Casualty..., Training, Team Building, Customer Service, Strategic Planning, Negotiation, CRM, Sales Operations, Selling
Education
State University of New York College at Brockport 1994 — 1998
Bachelor of Science (B.S.), Health and Physical Education/Fitness
State University of New York College at Brockport 1994 — 1998
Bachelor of Science (B.S.), Health and Physical Education/Fitness
American Modern Insurance Group July 2013 - Present
Liberty Mutual February 2007 - July 2013
Liberty Mutual January 2004 - February 2007
Liberty Mutual February 2000 - January 2004
Skills
Insurance, Claim, Liability, Team Leadership, Innovative Thinking, Creative Problem Solving, Customer Service, Communication Skills, Coaching, Data Analysis, Lean Thinking, Project Management, Business Process..., Corporate Recruiting, Interviewing Skills, Hiring, Presentations, Employee Training, Leadership Development, Risk Management, Property & Casualty..., Umbrella Insurance, Insurance Law, Coverages
Education
Ohio University 1995 — 1999
BS, Communications
Milford HS 1989 — 1992
American Modern Insurance Group January 2002 - Present
Gregory G’s Restoration, Inc. August 1989 - January 2002
Skills
Casualty, Claim Investigation, Property Damage, Insurance, Claims Management, Sales, Negotiation, Claim, Property & Casualty..., Legal Liability, Liability, Commercial Lines, General Insurance, Subrogation, Claims Resolution, Property Claims, Commercial Insurance, Inland Marine, Litigation Management
Education
Temple University - Fox School of Business and Management 1994 — 1999
BBA, Risk Management and Insurance
Great American Insurance March 2013 - Present
HealthSouth 2011 - 2013
Fidelity Investments 2007 - 2009
Great American Insurance 2002 - 2007
Fidelity Investments 2000 - 2002
Safeco Insurance 1998 - 2000
Great American Insurance 1998 - 1998
Motorists Insurance Group 1995 - 1998
Insurance Intermediaries Inc., A Subsidiary of Nationwide Insurance 1994 - 1995
American Modern Insurance Group 1989 - 1994
Skills
Medicare, Managed Care, Healthcare Management, Healthcare Information..., HIPAA, Hospitals, EMR, Nursing, Medical Terminology, Health Insurance, Medicaid, EHR, Cpr Certified, Epic Systems, Workers Compensation, Long-term Care, Case Managment, Clinical Research, Healthcare Consulting
Education
Northern Kentucky University 1984 — 1989
Bachelor of Science (B.S.), Communications
Beckfield College 2009 — 2011
Associates in Nursing, Nursing
MAXIMUS March 2009 - Present
Starwood Hotels & Resorts Worldwide, Inc. January 2008 - January 2009
American Modern Insurance Group April 2007 - December 2007
Skills
Flex, ActionScript, Java, JavaScript, Spring, J2EE Application..., Struts, Web Services, HTML, XML, Windows, Unix
Education
Mahaveer institute of science and technology
Rishi junior college
MPC
State University of New York at New Paltz
Master of Science (MS), Computer Science
Westfield Group September 2010 - Present
American Modern Insurance Group July 2007 - September 2010
Skills
Policy, General Insurance, Insurance, Commercial Insurance, Casualty, Property & Casualty..., Negotiation, Claim
Education
Northern Kentucky University 2006 — 2007
BA, Criminal Justice, Business Concentration
American Modern Insurance Group May 2009 - Present
American Modern Insurance Group January 2003 - May 2009
American Modern Insurance Group March 1997 - January 2003
Skills
Insurance, Property & Casualty..., Underwriting
Education
Northern Kentucky University 1986 — 1991
Economics & Finance, Economics & Finance
American Modern Insurance Group May 2001 - Present
American Computer Solutions February 1994 - October 2000
ACS 1994 - 2000
Education
Northern Kentucky University 1983 — 1987
Bachelor's Degree, Computer Science
American Modern Insurance Group March 2008 - Present
Great American Insurance June 2000 - February 2008
Keane 1997 - 2000
Skills
PMP, SDLC, Visio, PMO, Process Improvement, Software Project..., Business Analysis, Requirements Analysis, Vendor Management, Business Intelligence, Enterprise Architecture, Program Management, IT Strategy, Business Process..., Requirements Gathering
Education
Northern Kentucky University 1993 — 1998
BS, Management
Kinkead Appraisal Services, LLC January 2000 - Present
American Modern Insurance Group October 2013 - June 2015
Skills
Appraisals, Negotiation, Leadership, New Business Development
Education
Ohio University
Associate of Arts (AA)
American Modern Insurance Group March 2013 - Present
American Modern Insurance Group October 1995 - March 2013
Education
Northern Kentucky University 2011 — 2014
Bachelor of Arts (BA), Organizational Leadership
University of Cincinnati 2008 — 2011
Business Administration
Allstate November 2002 - Present
Northland Insurance Company April 1999 - November 2002
American Modern Insurance Group June 1993 - April 1999
Skills
Casualty, Liability, Property & Casualty..., Claim, Problem Solving, Conflict Resolution, Friendly Personality, Insurance, General Insurance, Commercial Insurance, Claims Management, Legal Liability, Commercial Lines
Education
Ridgewater College 1991 — 1992
Diploma, Physical Damage Appraisal and Claims Adjustment
University of Minnesota-Morris 1987 — 1991
Bachelor of Arts (B.A.), Mathematics, 3.0
American Modern Insurance Group October 2007 - Present
American Modern Insurance Group 1996 - Present
Pacific Mutual Insurance October 1992 - March 1996
Skills
Insurance, Liability, Risk Management, Litigation Management, Casualty, General Insurance, Property & Casualty..., Commercial Lines, Subrogation, Claims Management, Property Damage, Employee Benefits, Legal Liability, Claim, Claim Investigation, Underwriting, Commercial Insurance, Workers Compensation, Professional Liability, Reinsurance, Property Claims, Adjustments, Casualty Claims, Claims Handling, Claims Resolution, CPCU, Casualty Insurance
Education
Northern Kentucky University 1975 — 1980
Business Education
American Modern Insurance Group May 2005 - Present
American Modern Insurance Group August 1997 - May 2005
Graward General Insurance March 1996 - August 1997
GEICO June 1994 - March 1996
Skills
Personal Injury, Insurance, Liability, Property Damage, Arbitration, Claims Management, Claim, Legal Liability, Underwriting, General Insurance, Management, Investigation, Property & Casualty..., Commercial Insurance, Negotiation, Casualty, Subrogation, Commercial Lines, Claims Handling, Adjustments, Litigation Management, Claims Resolution, Professional Liability, Claim Investigation, Reinsurance, Performance Management, Workers Compensation, Casualty Insurance
Education
State University of New York College at Oswego 1986 — 1990
B.A., Communications / Public Relations
State University of New York College at Oswego 1986 — 1990
Bachelor of Arts (BA), Business/Corporate Communications
Williamsville North H.S.
American Modern Insurance Group February 2014 - Present
Fifth Third Bank September 2012 - Present
Fifth Third Bank February 2011 - September 2012
Fifth Third Bank October 2006 - October 2009
Education
Northern Kentucky University 2004 — 2006
Finance
University of Cincinnati-Clermont College 2002 — 2004
Associates in Business Administration, Accounting and Finance
AEGIS General Insurance Agency July 2015 - Present
American Modern Insurance Group February 2014 - March 2015
American Modern Insurance Group March 2012 - February 2014
American Modern Insurance Group September 2007 - March 2012
Infinity Property and Casualty Company August 2004 - September 2007
Great American Insurance 1986 - 2004
Skills
Insurance, Underwriting, Property & Casualty..., General Insurance, Casualty, Management, Product Management, Strategic Planning, Program Management, Claim, Professional Liability, Pricing, Sales, Umbrella Insurance, Claims Management, Sales Operations, Risk Management, Casualty Insurance, CRM, Inland Marine, Training & Development, Coaching & Mentoring, Project Management, Financial Analysis, Business Planning, Process Improvement
Education
Northern Michigan University 1982 — 1985
Bachelors, Management / IT emphasis
Lead Clermont
American Modern Insurance Group August 2009 - Present
Great American Insurance December 2007 - August 2009
Fireman's Fund Insurance Company 2002 - 2007
Skills
Underwriting, Casualty, Inland Marine, Property & Casualty..., General Liability, Commercial Insurance, Commercial Lines, Insurance, General Insurance, Liability, Legal Liability, Umbrella Insurance, Workers Compensation, Group Insurance
Education
University of Cincinnati 1986 — 1991
Bachelor of Science, Healthcare Administration
St. Joseph's College (IN) 1988 — 1989
American Modern Insurance Group December 2003 - Present
Indiana Insurance June 2001 - July 2003
Federated Department Stores February 1997 - June 2001
Midwestern / GRE Insurance 1982 - 1997
Skills
Property & Casualty..., Underwriting, Claims Resolution, Commercial Lines, General Insurance, Reinsurance, Claim Investigation, Property Damage, Commercial Insurance, Legal Liability, Claim, Subrogation, Liability, Litigation Management, Insurance, Claims Management, Casualty, Professional Liability, Claims Handling, Adjustments, Casualty Insurance, Property Claims
Education
Northern Kentucky University 1981 — 1982
MarketScout March 2005 - Present
XL Insurance 1992 - 2005
American Modern Insurance Group 1990 - 1992
Laramie Insurance Company 1986 - 1990
Swiss Reinsurance Company 1973 - 1985
Education
Sam Houston State University
BS, Business/English
Retired October 2012 - Present
American Modern Insurance Group September 2011 - October 2012
The Midland Company May 2004 - September 2011
Ohio Casualty Group December 1975 - October 2003
Skills
Underwriting, Property & Casualty..., Insurance, Casualty, General Insurance, Employee Benefits, Commercial Insurance, Liability, Development & delivery..., Legal Liability, Umbrella Insurance, Workers Compensation, Commercial Lines, Claim
Education
Wright State University 1969 — 1971
B. S., Business Admin.--Mgt.--Industrial Relations
Sinclair Community College 1967 — 1969
none, Business Admin.
MLA Services June 2014 - Present
Cornerstone Broker Insurance Services January 2014 - June 2014
American Modern Insurance Group 2007 - September 2012
American Modern Insurance Group, Munich Re September 2004 - August 2007
American Modern Insurance Group 1998 - 2004
Skills
Casualty, Property & Casualty..., Insurance, Underwriting, Commercial Insurance, General Insurance, Claim, Umbrella Insurance, Liability, Customer Service, Legal Liability, Process Improvement, Sales, Employee Benefits, Team Building, Account Management, Lotus Notes, Marketing, Microsoft Excel, Coaching
Education
Stony Brook University 1973 — 1977
BS, Business
Mercy Health February 2013 - Present
Mercy Health April 2010 - June 2013
Cincinnati Children's Hospital Medical Center January 2008 - January 2010
Sterling Medical Associates February 2007 - January 2008
The National Underwriter Company March 2006 - January 2007
United Medical Resources, Inc July 2004 - January 2006
Great American Insurance Group July 1996 - April 2004
American Modern Insurance Group January 1995 - August 1996
Skills
Healthcare, Process Improvement, Marketing, Recruiting, Management, Hospitals, Sales, Marketing Strategy, Team Leadership, Customer Service, Community Outreach, Employee Benefits, Analysis
Education
Spring Hill College 1990 — 1994
B.A, Public Relations
Covington Catholic High School 1986 — 1990
College Prep
PwC - PricewaterhouseCoopers LLP April 2011 - Present
American Modern Insurance Group 2003 - April 2011
Keane May 2002 - November 2003
Skills
SOA, Enterprise Architecture, WebSphere Application..., SDLC, Websphere, Solution Architecture, Business Analysis, IT Strategy, Business Intelligence, Insurance, EAI, Requirements Analysis, Business Process Design, Information Technology, Project Management, Risk Management, Process Improvement, Oracle, SQL, Requirements Gathering, Business Process..., Software Project..., Business Process, Integration, Visio, Vendor Management, Data Modeling, WebSphere, Strategy, Program Management, Architecture, Management, Software Development, Agile Methodologies, Consulting, Leadership, Enterprise Software
Education
Symbiosis institute of Management Studies 1993 — 1995
Master of Business Administration (M.B.A.), Business Administration and Management, General
Osmania University 1989 — 1991
Bachelor's degree, Commerce
StoneRiver, Inc. September 2013 - Present
Sallie Mae - General Revenue Corporation April 2013 - September 2013
Shelter Insurance Companies January 2013 - April 2013
American Modern Insurance Group April 2012 - December 2012
American Modern Insurance Group July 2010 - April 2012
Hollywood Casino 2012 - 2012
American Modern Insurance Group October 2001 - February 2011
Skills
Property & Casualty..., Insurance, Visio, Process Improvement, SDLC, General Insurance, Commercial Insurance, Business Analysis, Project Management, Lotus Notes, COBOL, VSAM, CICS, Requirements Analysis, Web Development, Data Center, Problem Solving, PowerPoint, Microsoft Excel, Leadership, Mentoring, Account Management, Python, User Interface Design, Embedded Linux, Linux Desktop, Linux Server, Windows 7, Technical Writing, User Acceptance Testing, Mainframe, Cognos, Databases, Requirements Gathering, SQL, Software Documentation, Access, Customer Service, Training
Education
Northern Kentucky University 1993 — 2015
Integrative Studies, CIT, Bus Info, Org Leadership, History
Kroger November 2013 - Present
Citi December 2011 - November 2013
American Modern Insurance Group June 2007 - November 2011
Convergys July 2005 - June 2007
LexisNexis October 2004 - June 2005
Skills
Java, J2EE, Webservices..., Spring, Struts
Education
Osmania University 2000 — 2003
Master, Masters in Computer Applications
Fujitsu May 2014 - Present
Fujitsu February 2013 - May 2014
American Modern Insurance Group May 2012 - October 2012
Medlab February 2011 - October 2011
Apex Computer Systems September 2007 - January 2011
Design Within Reach January 2004 - July 2007
Pomeroy October 1996 - January 2004
Skills
Active Directory, Disaster Recovery, Troubleshooting, Data Center, Networking, Hardware
Education
Northern Kentucky University 1991 — 1994
Computer Science
American Modern Insurance Group June 2015 - Present
American Modern Insurance Group October 2013 - June 2015
The Kroger Co December 2011 - July 2013
Music Teachers National Association July 2003 - May 2010
Skills
Proofreading, Adobe Acrobat, Editing, Editorial, Magazines, Insurance, Microsoft Office, Newsletters, Nonprofits, Microsoft Word, Customer Service, Sales
Education
Northern Kentucky University 1998 — 2002
B.A., Journalism, English
The Midland Company February 1996 - Present
American Modern Insurance Group 1995 - Present
Skills
Process Improvement, Budgets, Product Development, Project Management, Change Management, Insurance, Strategic Planning, Team Building, Training, Coaching, Microsoft Excel, Customer Service, Management, Risk Management, Leadership, Software Documentation, Employee Relations, Property & Casualty..., Performance Management
Education
Northern Kentucky University 1977 — 1981
Associate's Degree, Construction Technology and Real Estate
CTI Clinical Trial and Consulting Services February 2015 - Present
American Modern Insurance Group July 2013 - May 2014
Lerner, Sampson & Rothfuss June 2012 - June 2013
Average Joe's Bar and Grill 2010 - 2011
Skills
Accounts Receivable, Accounting, Account Reconciliation, Invoicing, Financial Statements, Financial Analysis, Microsoft Excel, GAAP, Tax, Great Plains Software, Cash Management, Spreadsheets, Finance, Data Entry, Microsoft Word, Insurance, Revenue Recognition
Education
Northern Kentucky University 2008 — 2012
finance, finance, business administration, economics
American Modern Insurance Group 2000 - 2012
IBM, CSC, IBS, Atos March 1988 - December 2000
Education
Nova Southeastern University
Bachelor of Science (BS), Business Administration and Management
University of Cincinnati
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
American Modern Insurance Group January 1996 - Present
Skills
Underwriting, General Insurance, Liability, Claim, Property & Casualty..., Insurance, Risk Management
Education
Northern Kentucky University 1982 — 1984
Business Administration
Ashford University
Business Administration
Pendleton County High School
American Modern Insurance Group February 2014 - Present
Skills
Claims Handling, Claims Management, Property & Casualty..., Customer Satisfaction, Property Claims
Education
Northern Kentucky University 1990 — 1994
Criminal Justice/Law Enforcement Administration
American Modern Insurance Group April 2015 - Present
SJRMC January 2014 - Present
Express 1 May 2010 - October 2011
East Paris Internal Medicine November 2003 - February 2005
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Logistics, Customer Service, Data Entry, 10 Key, Professional Phone..., Ordering Office Supplies, Filing, Mail Sorting, Healthcare, CPR Certified
Education
Edwardsburg High School 1998 — 2002
Diploma
Southwestern Michigan College