Avis Budget Group
Industry: Car rental company
DescriptionAvis Budget Group, Inc. is the American parent company of Avis Car Rental, Budget Car Rental, Budget Truck Rental, Payless Car Rental, Apex Car Rentals, Maggiore Group and Zipcar. The company's headquarters are located in Parsippany, New Jersey, United States. Headquarters: Parsippany-Troy Hills, New Jersey, United States CEO: Ronald L. Nelson (Aug 2006–) Revenue: 8.66 billion USD (2016) Subsidiaries: Avis Rent a Car, Budget Rent a Car, Zipcar,
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Avis Budget Group Employees
Avis Budget Group February 2014 - Present
The Disability Group Inc October 2011 - Present
Kevin Davis Insurance Services March 2010 - August 2011
University of California, Riverside January 2010 - June 2010
Kaiser Permanente June 2007 - September 2009
Skills
Strong editing and..., Can type 55-60 words..., Familiar with Spanish..., Proficient in Microsoft..., Training, Project Management, Editing, Management, Marketing, Program Management, Access, Social Media Marketing, Research, Microsoft Word
Education
University of California, Riverside 2005 — 2009
Bachelor of Arts (B.A.), Psychology
University of California, Berkeley
Psychology
Quality of Colorado Inc. August 2013 - Present
Beacon Roofing Supply July 2012 - Present
Ferrellgas March 2011 - June 2012
Cintas June 2007 - February 2011
EchoStar Corporation January 2003 - June 2007
EchoStar Corporation January 2001 - January 2003
EchoStar Corporation January 2000 - January 2001
Avis Budget Group January 1998 - January 2000
Avis Budget Group January 1996 - January 1998
Skills
Team Building, Operations Management, Profitability..., Team Management, Improving, Strategic Planning, Team Leadership, Negotiation, Process Improvement, Change Management, Budgeting, Planning, Inventory Management, Cross-functional Team..., Customer Service, Vendor Management, Mentoring, Business Strategy, Vendor Relations, P&L Management, Coaching, P&L, Budget Management, Leadership Development, Customer Relations, Key Account Management, People Management, Inventory Control, Management, Income Statement, Account Management, Analysis, Contract Negotiation, Forecasting, Human Resources, Logistics, Leadership, Budgets, Business Development, Sales Management, Project Planning, Strategy, Pricing, Sales Operations, Sales, Training, Recruiting, CO-PA, Time Management, Customer Satisfaction
Education
University of Colorado Boulder 1991 — 1995
Bachelor, Marketing
Hertz Equipment Rental April 2011 - Present
Hertz Rent a Car June 2004 - April 2011
Avis Budget Group March 2000 - December 2003
Skills
Safety Management..., Operations Management, Accident Investigation, Management, Lean Manufacturing, Coaching, Fleet Management, Continuous Improvement, Process Improvement, EHS, New Business Development, Team Leadership, Construction Safety, Behavior Based Safety, HSE auditing, Sales Management, Income Statement, Human Resources, Team Management, Problem Solving, Industrial Hygiene, Safety Auditing, EHS Program Development, H&S Training, H&S Management, Product Safety Training..., P, Contract Negotiation, Team Building
Education
University of New Brunswick 2014 — 2015
Advanced Diploma, Occupational Health & Safety
Université de Montréal 2005 — 2007
Certificate, Labor and Industrial Relations
Université de Montréal 2003 — 2005
Certificate, Occupational Health & Safety
Université de Montréal
Certificate, Canadian Law/Legal Studies/Jurisprudence
college rachel
Avis Budget Group May 2015 - Present
Avis Budget Group August 2014 - May 2015
Wells Fargo June 2013 - May 2014
UAF August 2007 - July 2013
Kinross Gold Corporation May 2009 - August 2011
Coeur d'Alene Mines Corporation May 2007 - August 2007
Skills
Social Networking, Critical Thinking, Microsoft Excel, Business Development, PowerPoint, Customer Service, Leadership, Economics, Microsoft Office, Microsoft Word, Small Business, Network Administration, Windows, Team-oriented, Networking, Problem Solving, Creativity, Active Learning, Group Decision Making, Mathematics, Data Analysis, Research
Education
University of Alaska Fairbanks 2007 — 2013
Bachelor of Business Administration (B.B.A.), Economics
Square Trade September 2015 - Present
Avis Budget Group October 2013 - September 2015
Expedia Local Expert April 2012 - September 2013
The Walt Disney Company April 2011 - April 2013
Skills
Hospitality Management, Guest Service Management, Ticketing, Sales, Hospitality, Event Management, Event Planning, Hospitality Industry, Conflict Resolution, Food & Beverage, Time Management, Hotels, Resorts, Customer Service, Customer Satisfaction, Tourism, Social Networking
Education
University of Central Florida 2010 — 2012
Bachelor of Science (B.S.), Hospitality Administration/Management
J.P.Taravella High School 2006 — 2010
Avis Budget Group January 2011 - Present
Enterprise Holdings Inc. March 2005 - December 2010
George Washington University June 2002 - December 2004
Skills
New Business Development, Market Planning, Strategic Planning, Marketing Strategy, P&L Budget Management, Office Administration, Financial Analysis, Team Building, Leadership Development, Training, Motivation, Data Collection, Public Speaking, Business Decision Making, Sales Operations, Customer Service, Budgets, Account Management, Leadership, Management, Sales, Sales Process, Business Strategy, Negotiation, Cold Calling, Customer Satisfaction, B2B, Salesforce.com, Direct Sales, Pricing, Coaching, P
Education
University of Florida
Bachelor's of Science, Business Administration and Management, General
University of Central Florida
Certification, Education
Avis Budget Group June 2015 - Present
Independent June 2013 - Present
CDIS of Oklahoma August 2013 - July 2014
Electrical Contractors July 1995 - November 2008
Cleveland Area Hospital March 2005 - August 2005
MPSI Systems December 1980 - May 1992
Riverview Village Apartments February 1978 - November 1980
Dillards dept store August 1976 - January 1978
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Outlook, English, Project Management, Teamwork, Research, Project Planning, Budgets, Negotiation, System Administration, Team Building, Construction, Process Scheduler, Supervisory Skills, Policy, Procurement, Contract Management, Leadership, Operations Management, Team Leadership, Training, Strategic Planning, Coaching, Public Speaking, Management
Education
Dream Makers School of Nursing 2004 — 2004
Certified Nurse Assistant, Nursing, 3.8
Tulsa Community College 1988 — 1989
Certification, Total Quality Management
Berryhill 1973 — 1976
High School, American Government and Politics (United States), 3.8
Avis Budget Group January 2013 - April 2013
Hunkemöller August 2010 - August 2011
Kipkacomic March 2006 - December 2009
Vodafone D2 GmbH November 2005 - April 2006
Riversport August 2004 - December 2004
Teamsport & Fanshop July 2003 - July 2004
Skills
German, English, Microsoft Office, Customer Service, Store Management, Dutch, Mac, Photoshop, Virtual Teams, Result Oriented, Car Rental, Vehicles, Store Displays, Lingerie, Mobile Devices, Airport work environment, Multilingual..., Multi Tasking
Education
Californialicense.com 2013 — 2013
Real Estate Licensee, Real Estate
University of Amsterdam 2010 — 2010
CEFR - B2 NT-II, Dutch as a Second Language, 372 / 400
Arthur Kutscher Realschule 2001 — 2003
Highschool Diploma, Regular/General High School Diploma Program, B+
TEKSTartist July 2011 - Present
ThinkCore Media October 2009 - October 2013
Zisser Customs Law Group July 2009 - March 2010
the2200 June 2008 - October 2009
Avis Budget Group May 2007 - May 2009
Reckless Energy Design 2007 - 2009
Game Force March 2001 - September 2005
Skills
Social Media, Web Design, Social Networking, Wordpress, Social Media Marketing, Email Marketing, Brand Development, Blogging, Photoshop, Graphic Design, Creative Direction, Entrepreneurship, Online Advertising, Advertising, Strategy, Marketing Communications, New Media, SEO, Video Production, Start-ups
Education
University of Colorado Denver 2003 — 2007
Marketing, Marketing, International Business, Business Law, Design
Avis Budget Group May 2014 - October 2014
RentalinRome February 2013 - October 2013
anthea srl January 2011 - June 2011
NTT DATA 2001 - 2011
IBM italy September 1998 - January 2001
Education
Report of evaluation of educational credentials 2015 — 2015
Università degli Studi di Napoli 'Federico II' 1991 — 2000
Economics and Business
Avis Budget Group February 2008 - Present
Education
Université Charles de Gaulle-Sciences humaines, Lettres et Arts (Lille III)
Coldwell Banker Residential Brokerage, Northern California March 2014 - Present
Avis Budget Group August 2012 - February 2014
DJ Ready Inc. January 2006 - August 2012
Enterprise Rent-A-Car March 2008 - January 2010
Skills
Sales, Leadership, Public Speaking, Great Organizer, Training, Bilingual-English/Spanis..., Account Management, Sales Management, Direct Sales, Customer Retention, Cold Calling, Salesforce.com, Selling, Customer Satisfaction, Real Estate, Sales Presentations
Education
University of Central Florida 2000 — 2005
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
Enterprise Holdings August 2007 - February 2014
Avis Budget Group November 2004 - August 2007
Skills
Vehicle Maintenance, Management, Car Rental, Union Relations, Union, Automotive Engineering, Automobile, Vehicle Tracking, Union Experience, Automotive, Vehicles, Operations Management, Automotive Repair, Automotive Products, Maintenance Management, Maintenance & Repair, Warranty, Automotive Parts, Automotive Equipment, Personnel Management, Personal Development, Customer Service, Service Center..., Fleet Management, Fleet Operations, Fleet Services, Employee Training, Employee Management, Employee Recognition, Hiring Employees, Hiring Personnel, Purchasing Negotiation, Personnel Selection, Personnel Supervision, Personnel Evaluation, Managing Technical..., Business Ethics, Union Avoidance, Service Management, Cost Control, Branding & Identity, Sales, Marketing
Education
Universal Technical Institute of Texas Inc
Graduated with honors, Automotive Engineering Technology/Technician
Avis Budget Group July 2011 - Present
Skills
Mentoring, Team Motivator, Talent Acquisition, Leadership Development, Sales Management, Goal Oriented, Budgeting, Training &..., Wireless, Presenter, Building Relationships, Sales Operations, Operations Management, Customer Focus, Customer Relations, Coaching, Team Building, Virtual Training, Customer Service, Customer Oriented, Leadership, Budgets, Training, Sales Process, Direct Sales, Inventory Management, Retail, Customer Experience, Loss Prevention, Talent Management, Selling, Team Leadership, Employee Training, Cross-functional Team..., Marketing, Team Management, CRM, Contract Negotiation, Customer Retention, Profit, Business Development, Forecasting, Customer Satisfaction, Income Statement, Time Management, Performance Management, Management, Call Centers, Recruiting, Store Management
Education
University of Central Florida - College of Business Administration 1995 — 1999
Bachelor of Science
Konica Minolta Business Solutions Canada August 2014 - Present
mobi 360 April 2014 - August 2014
Groupon April 2012 - April 2014
Avis Budget Group November 2009 - April 2012
Skills
Customer Relations, Excel, Sales Management, Microsoft Office, Customer Service, Marketing Strategy, French, Business Strategy, Employee Relations, Strategic Planning, Team Management, PowerPoint, English, Problem Solving, Teamwork, Business Planning, Coaching, Account Management, New Business Development, B2B, Management, Microsoft Excel, Business Development
Education
Université Laval 2004 — 2008
baccalauréat, relations industrielles-administration des affaires
TEKsystems March 2014 - Present
TEKsystems December 2012 - Present
Avis Budget Group July 2011 - November 2011
Dean Foods January 2007 - January 2011
ADP November 2001 - January 2007
Skills
Sales, Direct Sales, Direct Marketing, Sales Rep Training, Training, Performance Management, Technical Writing, Marketing Communications, Marketing Strategy, Recruitment Advertising, Retirement Benefits, Kronos, SAP, Customer Service, Customer Service..., World Class Customer..., Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Data Analysis, Data Entry, Phone Skills, Phone Etiquette, 10 Key, Proof Operator, Quality Auditing, Payroll Taxes, Payroll, Payroll Services, Payroll Analysis, Benefits Administration, Critical Thinking, Collaborative Problem..., Problem Management, Account Reconciliation, Banking, Coaching, AS400 system, Spreadsheets, Lotus Notes, New Hire Orientations, Hiring, Highly detail oriented, Employee Training, Performance Reviews, Vendor Relationships, Internet Explorer, Tax, Auditing
Education
University of Baltimore 2011 — 2014
Still Attending, Business Administration, Management and Operations
University of North Texas 2001 — 2003
N/A, Business Administration, Management and Operations
444 LOFT International Business Development, LLC. December 2013 - Present
Beyex Ltd 2014 - 2015
Beyex Ltd 2014 - 2015
Birisimvar Bilgi Teknolojileri 2011 - 2012
Avis Budget Group 2006 - 2009
Skills
Team Leadership, Team Building, Management, Operations Management, Change Management, Negotiation
Education
University of California, Riverside 2008 — 2011
Bachelor of Science (B.S.), Business Administration, Management and Operations
Gymnasium am Kurfurstlichen Schloss, Mainz 1992 — 2000
High School Diploma, General Studies
JSK Architectural Group August 1991 - Present
Historic and Environmental Preservation Board, City of Miami January 2010 - Present
City of Miami Beach January 2006 - December 2010
American Institute of Architects, Miami Chapter January 2006 - December 2006
Avis - Budget Group May 2000 - April 2006
Skills
Architecture, Hospitality, Construction, Real Estate Transactions, Project Planning, Interior Design, Construction Management, Architectural Design, Real Estate Development, Sustainability, Contract Negotiation, Contract Management, Project Coordination, Revit, Design Research, Green Building, Feasibility Studies, LEED, Urban Design, Submittals, Residential Design, Comprehensive Planning, Renovation, Historic Preservation, Mixed-use
Education
Universidad de Buenos Aires 1973 — 1980
Master In Architecture & Urban Design, Architecture - Urban Design
Dalessio Serveces March 2005 - Present
Avis Budget Group January 2002 - March 2009
Education
University of Luton 1966 — 1971
Business Management
EY May 2014 - Present
Atlas Service Link LLC October 2010 - May 2014
Dover Corporation April 2010 - September 2010
Datascope October 2008 - March 2010
Corptax 2002 - 2008
Avis Budget Group 1998 - 2001
Deloitte 1996 - 1998
Skills
Certified Corptax..., Corporate Tax, Tax Accounting, Tax, Income Tax, Accounting, International Tax, Microsoft Excel, US GAAP, Financial Reporting, Tax Returns, Tax Preparation, Management, Tax Research
Education
University at Albany, SUNY
BS, Accounting
Data Path, Inc. July 2014 - Present
Jones Eye Institute January 2014 - April 2014
Avis Budget Group May 2012 - December 2012
Skills
Phone Etiquette
Education
University of Central Arkansas 2010 — 2014
Bachelor of Science (BS), Health Services Administration
Avis Budget Group May 2015 - Present
UC Berkeley September 2014 - Present
Dance the Bay June 2014 - Present
UC Berkeley August 2013 - Present
The Greater Good Science Center March 2015 - Present
475 nm: Perceptions on Depression (And Other Mental Health Topics) December 2014 - Present
GLIDE (San Francisco, CA) June 2014 - August 2014
BALANCE Edutainment April 2013 - July 2013
Yong Cheng Rehabilitation Clinic December 2012 - January 2013
Skills
PowerPoint, Research, Community Outreach, Microsoft Office, Fundraising, Facebook, Public Speaking, Teamwork, Event Planning, Microsoft Word, English, Social Media, Teaching, Microsoft Excel, Customer Service, Time Management, Strategic Partnerships, Psychology, Mandarin, Google Drive, Writing, Nonprofits, Editing, Data Analysis, Social Networking
Education
University of California, Berkeley 2012 — 2016
Bachelor's degree, Psychology, Junior
International Bilingual School at Hsinchu 2003 — 2012
High School Diploma
Avis Budget Group August 2009 - Present
Sonic Drive-In 2006 - 2010
Skills
Revenue Analysis, Business Travel, Customer Service, Operations Management, Customer Satisfaction, Fleet Management, Account Management, Budgets, Sales Management, Sales, Team Building, Maintenance, Corporate Training, SQL, Microsoft Excel, Access, Efficiency, Microsoft Office, Maintenance & Repair, Automotive, Inventory Management, Pricing, Forecasting, Purchasing, Sales Operations, Vehicles, Process Improvement
Education
Broken Arrow Senior High 2000 — 2002
TTC
Tulsa Community College
Bachelor of Engineering pending, Mechanical Engineering
Avis Budget Group 2013 - Present
Centro Cultural de España en Guatemala June 2011 - August 2011
Skills
Operations Management, Fleet Management, Revenue Analysis, Customer Satisfaction, Travel Management, Income Statement, Tourism, Yield Management, Car Rental, Business Travel, Process Improvement
Education
Universidad Francisco Marroquín 2014 — 2015
Master of Business Administration (MBA)
Universidad Rafael Landívar 2008 — 2013
International Relations and Affairs
Universidad Rafael Landívar
Diplomado en Cooperación Internacional para el Desarrollo, cooperación internacional
Avis Budget Group November 2011 - Present
Greek Flame Taverna January 2005 - June 2011
Titan Motorsports, Orlando March 2001 - August 2004
Skills
Sales Management, Purchasing, Team Building, Strategic Planning, Project Management, Negotiation, Sales, First Time Home Buyers, Referrals, Marketing, Single Family Homes, Six Sigma, Leadership, Training, Customer Service, Retail, B2B, Inventory Management, Pricing, Coaching, P, Customer Retention, Talent Acquisition, Automotive, Leadership Development, Profit
Education
University of Central Florida - College of Business Administration 1999 — 2001
Bachelor's degree, Marketing
United States Navy, Virginia 1995 — 1999
Aviation Electronic Technician
University of Maryland, Asian Division 1993 — 1994
A.A, General Business
Villanova University
Six Sigma, Green Belt
Avis Budget Group August 2012 - Present
Ruby Tuesday June 2010 - April 2012
Heritage Golf August 2010 - December 2010
Planet Fitness September 2009 - August 2010
Education
University of Central Florida - College of Business Administration 2006 — 2011
Marketing, Sales
University of Central Florida
Bachelor of Science, Marketing
M.T. Phoenix Investments January 2015 - Present
ALDI Inc. June 2012 - April 2014
Avis Budget Group May 2011 - June 2012
Lifestyle Family Fitness May 2008 - August 2010
Skills
Real Estate, Sales, Customer Service, Management, Project Management, Leadership, Sales Training
Education
University of Central Florida - College of Business Administration 2006 — 2010
B.S.B.A, Business Management
Oviedo High School
University of Central Florida
B.S.B.A, Business Management
BTS Franchise Consulting May 2007 - Present
BTS Contract Marketing 2004 - 2006
Avis Budget Group 2000 - 2003
Domino's Pizza 1991 - 1999
Wendy's International 1984 - 1991
Skills
Franchising, Marketing Strategy, Advertising, Brand Development, Strategic Planning, Assessment Skills, Business Relationship..., Marketing Communications, Leadership, Training, Recruiting, Coaching, Management, Business Development, Franchise Consulting, New Business Development, Strategy, Marketing, Team Building, Start-ups
Education
New York University - Leonard N. Stern School of Business
MBA, Marketing and Finance
University at Albany
BS, Business & Political Science
Oakley May 2015 - Present
Hertz June 2012 - May 2015
Reebok September 2006 - January 2012
Whistler Blackcomb November 1998 - April 2006
Avis Budget Group June 1993 - June 1998
Skills
Team Leadership, Management, Sales, Team Building, Employee Training, Recruiting, Forecasting, Budgets, Customer Satisfaction, Automotive, Tourism, Leadership, Car Rental, Retail, Customer Service, Sales Management, Training, Operations Management, New Business Development
Education
Université de Montréal 1994 — 1998
Bachelor, Sociology
CEGEP de Saint-Jérome 1990 — 1994
DEC, Administration
Sedbergh School 1987 — 1990
High School Diploma
WeDriveU May 2009 - February 2013
Avis Budget Group October 1973 - December 2008
Skills
New Business Development, Account Management, BPO, Insurance, Collective Bargaining, Travel Management, Product Marketing, Salesforce.com
Education
University of Cincinnati 1969 — 1973
BS, Industrial Relations
Eisai Inc. May 2009 - Present
Avis Budget Group 2005 - 2008
DPS September 2003 - May 2005
Skills
Database Administration, Database Management, Data Analysis, Databases, Microsoft SQL Server, Crystal Reports, Database Admin, Database Design, Oracle, Data Guard, Data Modeling, PL/SQL, ETL, Data Warehousing, Performance Tuning, SAP Solutions, SAP BI, Oracle Warehouse Builder, SQL, Requirements Analysis, Data Migration, Integration, Software Development, Troubleshooting, Oracle RAC, Software Project..., Unix Shell Scripting
Education
University of Central Punjab 1997 — 2001
Bachelor of Science, Computer Science
F.C.C. 1994 — 1996
F.Sc., Engineering
Cathedral Higher Secondary School 1992 — 1994
Matric, Maths, Physics, Biology, Chemistry
Avis Budget Group September 2013 - Present
Avis Budget Group June 2012 - September 2013
Borra-chok April 2010 - June 2012
TV Azteca March 2009 - March 2010
Club Med 2008 - 2009
Royal Caribbean Cruises, Ltd. 2006 - 2008
Club Med 2004 - 2006
Palace Resorts 2003 - 2004
Skills
Process Improvement, Service Delivery, Customer Service, Service Management, Operations Management, Leadership, Team Leadership, Team Management, Management
Education
ETEA of Córdoba 2001 — 2002
Bachelor of Business Administration (B.B.A.), Relationship Management, Complaint Management
Universidad Iberoamericana, Ciudad de México 1998 — 2001
Bachelor of Business Administration (B.B.A.), Leadership
Specs Pool Service September 2014 - Present
Central Asphalt & Sealcoating April 2014 - October 2014
Hollis Enterprises of Orlando, Inc October 2012 - May 2014
Avis Budget Group January 2012 - May 2014
NAFS April 2008 - December 2011
Hopevale, Inc. October 2007 - December 2011
Skills
Computer Repair, Football, Telephone Skills, Basketball, Direct Sales, Drawing, Phone Skills, CDL Permit
Education
SUNY at Buffalo 2005 — 2007
N/A, Computer Engineering, 3.2
Pelham Memorial High School
Citi November 2013 - Present
Citi December 2009 - November 2013
Citi November 2001 - December 2009
Avis Budget Group May 2000 - November 2001
Publishers Clearing House July 1997 - May 2000
Donaldson, Lufkin & Jenrette June 1996 - August 1996
Sterling Publishing June 1995 - August 1995
Skills
Account Management, Project Management, Strategy, Program Management, Management, Strategic Planning, Direct Marketing, Segmentation, Business Development, Portfolio Management, Digital Marketing, Credit Cards
Education
University at Albany, SUNY 1993 — 1997
Bachelor of Science, Marketing, Management, Sociology
University of Vienna September 2013 - Present
The Center for Leadership Studies Network at the University of Exeter (UK) August 2010 - September 2015
University College London August 2010 - August 2013
Multiple Intelligences Institute October 2009 - August 2012
University of Reading August 2007 - September 2009
Linguarama November 2006 - August 2007
English For You September 2005 - November 2006
Avis Budget Group September 2001 - May 2005
Skills
Teaching, ESL, Project Management, Editing, Public Relations, Training Consultancy, Marketing Strategy, Training, Research, Data Analysis, Nonprofits, Leadership Development, Staff Development, Curriculum Design, Curriculum Development, Higher Education, Public Speaking, Leadership, Educational Leadership, Management, University Teaching, E-Learning, Qualitative Research, Lecturing, Teacher Training, Academic Writing
Education
University of Exeter 2010 — 2012
Master of Education (M.Ed.), Practice Based Educational Research: Leadership
London School of Economics 2009 — 2009
MA(Res), English Children's Literature and Rights
University of Reading 2007 — 2009
MA, Children's Literature, Media and Culture
University of Cambridge 2005 — 2006
International Diploma in Language Teaching Management, Language Teaching Management, Distinction in Project Management
CoreSite September 2015 - Present
CoreSite January 2015 - September 2015
CoreSite August 2013 - January 2015
Orica October 2012 - August 2013
Orica Mining Services September 2011 - September 2012
Tower One Construction January 2008 - June 2011
Tower One Construction July 2005 - January 2008
Avis Budget Group May 2002 - July 2005
Avis Budget Group May 1999 - May 2002
Alcatel-Lucent January 1999 - May 1999
Skills
Performance Management, Talent Management, Succession Planning, Human Resources, Employee Relations, Employee Engagement, HRIS, Management, Personnel Management, Workforce Planning, Onboarding, Executive Management, Deferred Compensation, Organizational..., Leadership, Change Management, Labor Relations, Strategic Planning, Project Planning, HR Strategy, HR Business Partnering, Small Business, Cost Control, Budgets, Strategy, Program Management, HR Planning &..., Project Leadership, Recruitment/Retention, Orientation, Compensation, Safety, Workers Compensation, HR Policies, HR Compliance, Staff Management, General Business..., Budget Management, Training and Development, Global Mobility, Human Capital Metrics, Employee Benefits, Retention Strategies, Exit Strategies, Talent Pipelining, Mergers & Acquisitions, Assessment Center, Sales Compensation, Executive Coaching, Coaching
Education
University of Colorado Denver 2005 — 2008
Masters in Business Administration, Entreprenuership / Strategic Management
University of North Texas 1993 — 1999
BA and BS, Strategic Management and Spanish
Securities Training Corporation January 2007 - Present
Avis Budget Group February 2002 - February 2004
Skills
Customer Service, FINRA, Marketing, Technology, Sales, Finance, Financial Services, Leadership, Microsoft Office, Research, Office Administration, Facebook, Entrepreneurship, Time Management, Social Media, Training, Public Speaking
Education
University of California, Los Angeles
Nadersons inc. September 2013 - Present
Avis Budget Group January 2012 - March 2013
Avis Budget Group September 2013 - 2013
Arvada Center January 2002 - January 2012
Skills
Customer Service, Sales, Event Planning, sound engineer, Teamwork, Microsoft Word, Operations Management, Team Building, Social Media, PowerPoint, Sales Management, Strategic Planning, Tourism, Event Management, Team Leadership
Education
University of Colorado Denver 2004 — 2010
bachelor's, Communication (Public relation)
Avis Budget Group June 2010 - Present
DCGOP January 2007 - Present
Word of Life Christian Center 2006 - Present
BSA Troop 873 August 1999 - Present
Universal Protection Service February 2008 - June 2009
Avis Budget Group May 2005 - February 2008
Greyhound Lines, Inc. July 2000 - July 2004
Dunbar Armored November 1999 - June 2000
Brinks Inc. March 1986 - October 1999
Service Merchandise May 1982 - February 1986
Skills
Project Management, Security Management, Transportation..., Operations Management, Customer Relations, Budgeting, Business Planning, Customer Service, Budgets, Community Outreach, Leadership, Nonprofits, Management, Time Management, Sales, Training, Account Management, Team Building, Customer Satisfaction, Employee Training, Project Planning, Security, Transportation, Analysis, Public Speaking, Microsoft Word, Team Leadership, Administration, Contract Negotiation, PowerPoint, Program Management, Fundraising, Organizational..., Policy, Negotiation, Process Improvement, Business Development, Microsoft Excel, Inventory Management, Coaching, Process Scheduler, Strategic Planning, Microsoft Office, Teaching, Strategy, Leadership Development, Event Management, Event Planning, Staff Development, Public Relations
Education
Word of Life School of Ministry 2012 — 2014
Certificate, Theological and Ministerial Studies
University of Colorado Boulder 1980 — 1983
no, Aerospace Engineering
Sikeston Senior High 1977 — 1980
Diploma, College Prep
Jolliff Flight Academy 1977 — 1978
Certificate, Private Pilot Single Engine
Avis Budget Group May 2010 - April 2013
Sixt rent a car April 2007 - November 2009
12 Snap Germany July 2005 - April 2007
Skills
International Sales, New Business Development, Strategic Planning, International Project..., Strategic Sales Plans, Strategy Implementation, Account Management, Asian markets, European Markets, Revenue Forecasting, International..., Sales Data Analysis, Forecasting, B2B, Pricing, Sales, Salesforce.com, Travel Management
Education
Universität Passau / University of Passau 2000 — 2005
Master's degree / Diplom, International Business, Languages and Culture
Avis Budget Group January 2015 - Present
Avis Budget Group August 2013 - January 2015
The Melting Pot Restaurants September 2012 - August 2013
Carrabba's Italian Grill March 2011 - September 2012
New World Bistro February 2009 - October 2009
Creo Res August 2008 - February 2009
Nick's Sneaky Pete's February 2006 - September 2008
Cracker Barrel March 2005 - August 2008
UPS June 2004 - February 2005
Skills
Restaurant Management, Restaurants, Hospitality, Food Service, Bartending, ServSafe, Fine Dining, Hospitality Management, Wine, Food, Labor Control, Customer Service, Inventory Management, Hospitality Industry, Multi-unit, Customer Satisfaction, TIPS Certified, Microsoft Office, Time Management, Hiring, POS, Microsoft Word, PowerPoint, Microsoft Excel, Sanitation, Training, Culinary Skills, Leadership, Food & Beverage, Employee Training, Team Building, Sales, Alcoholic Beverages, New Restaurant Openings, Labor Management, Recruiting, Profit, Inventory Control, Management, Open Table, Catering, Operations Management, Sales Management, Strategic Planning, Team Leadership
Education
State University of New York at Albany 2011 — 2013
Bachelor of Arts (B.A.), Psychology
Siena College 2009 — 2011
Bachelor of Arts (B.A.), Psychology
Christian Brothers Academy 2000 — 2004
Regents High Honors With Distinction
Avis Budget Group
Lean/Six Sigma Certified Orange Belt, Lean Operations
Truly Nolen January 2014 - Present
DistribuTech Inc. June 2009 - January 2014
Avis Budget Group June 2007 - February 2009
Hertz June 2004 - May 2007
Group Pelagic, Ltd. January 2003 - July 2004
Skills
Advertising, Sales, Sales Management, Social Media, Account Management, Marketing Strategy, Strategic Planning, Operations Management, Negotiation, Customer Service, Training, Business Development, Contract Negotiation, Team Building, Public Speaking, New Business Development, Project Management, Management, Online Advertising, B2B, Social Media Marketing, Online Marketing, Marketing, Event Planning, Sales Operations, Budgets, Customer Satisfaction, Leadership, Retail, Marketing Communications, Direct Marketing, Email Marketing, CRM, Publishing, Digital Marketing, Direct Mail, Lead Generation, Team Leadership, Event Management, Social Networking, Market Research, Public Relations, Recruiting, Strategy, Start-ups, Program Management, Strategic Partnerships, Coaching, Cold Calling, Direct Sales
Education
University of Central Florida 1998 — 2002
Bachelor of Science, Business Management - H.R.
American Express Global Business Travel April 2015 - Present
Travelport September 2006 - April 2015
Avis Budget Group August 2001 - August 2006
Deloitte 1994 - 2000
Skills
SEC Financial Reporting, Technical Accounting..., Controllership Functions, Sarbanes-Oxley Act, Corporate Finance, US GAAP, Financial Accounting
Education
University at Buffalo 1989 — 1994
Master of Business Administration (MBA), Accounting and Finance
University at Buffalo 1989 — 1994
Bachelor's degree, Accounting
Walt Disney World September 2014 - Present
Disney Parks & Resorts December 2013 - September 2014
Disney Parks & Resorts January 2006 - December 2013
Avis Budget Group October 2012 - July 2013
Avis Budget Group May 2011 - October 2012
Enterprise Rent-A-Car December 2009 - May 2011
Universal Orlando Resort January 2008 - November 2008
Skills
Customer Satisfaction, Sales, Customer Retention, Customer Service, Profit, Training, Employee Training, Team Building, Inventory Management, Account Management, Sales Management, Time Management, Leadership, Management, Hiring
Education
University of Central Florida 2006 — 2008
Bachelor's degree, Hospitality and Tourism Management
Valencia College 2004 — 2006
Associate's degree, General Studies
Avis Budget Group December 2011 - Present
Bay Area Business Travel Association January 2010 - Present
Avis Budget Group January 2006 - December 2011
ServiceSource February 2004 - December 2005
IT Convergence May 2003 - January 2004
Skills
New Business Development, Account Management, Strategic Analysis, Building Relationships, Contract Negotiation, Consultative Selling, Business Planning, Data Analysis, Contract Management, Selling, Analysis, Business Development, Salesforce.com, Competitive Analysis, Operations Management, Lead Generation, Budgets, Sales Presentations, Leadership, Direct Sales, Key Account Management, Negotiation, Forecasting, Program Management, Marketing, Strategic Planning, Cold Calling, Sales Operations, Customer Service, Customer Retention, CRM, Sales Process, Sales, Pricing, Management, Travel Management, B2B, Marketing Strategy, Business Intelligence, Sales Management, Business Strategy, Cross-functional Team..., Vendor Management, Customer Satisfaction, Team Leadership, Strategy, Solution Selling, Strategic Partnerships, Team Building, Trade Shows
Education
University of California, Santa Barbara 1997 — 2001
Bachelor of Arts, English Literature
Las Lomas
Avis Budget Group January 2011 - January 2013
Macy's Inc. April 2006 - March 2010
Macy's Valley Fair March 2003 - April 2006
Macy's Sunnyvale July 2001 - March 2003
Macy's Arden Fair March 2001 - July 2001
Macy's Arden Fair September 2000 - March 2001
Skills
Coaching, Leadership, Management, Merchandising, Negotiation, Recruiting, Retail, Sales, Selling, Training, Visual Merchandising, Apparel
Education
University of California, San Diego 1996 — 2000
Bachelor of Science, Management Science
Bank of America June 2015 - Present
Avis Budget Group October 2011 - May 2015
Freedom Steel Buildings, Corp. June 2011 - September 2011
Clear Channel Radio January 2011 - April 2011
Citibank August 2006 - August 2007
Skills
Leadership, Customer Service, Sales Operations, Facebook, Social Media Marketing, Social Media, Social Networking, Event Management, Event Planning, Marketing, Sales, Microsoft Word, Marketing Strategy, Online Marketing, PowerPoint, Marketing Communications, Advertising, Time Management, Budgets, Inventory Management, Operations Management, Account Management, Continuous Improvement, Analytical Thinking, Strategic Thinking, Relationship Management, Project Management, Change Management, Operations, Logistics, Lean Six Sigma, Profit & Loss Management, Training & Development
Education
University of Florida 2013 — 2014
Master of Business Administration (MBA)
University of Central Florida
Bachelor of Science (B.S.), Business Administration and Management, General
Avis Budget Group August 1988 - Present
Education
Universidad del Sagrado Corazón 1978 — 1984
BBA AD, Communications and Tourism
Buchanan Public Relations March 2015 - May 2015
Tyler Arboretum June 2014 - August 2014
Kapatid Martial Arts January 2008 - August 2012
Avis Budget Group June 2007 - August 2007
Skills
Customer Service, Microsoft Office, PowerPoint, Public Speaking, Microsoft Word, Microsoft Excel, Research, Teaching, English, Strategic Planning, Public Relations, Adobe Dreamweaver CC, Spanish, Speed Reading, AP Style, News Writing, Social Media, Editing, Social Networking, Facebook, Press Releases, Teamwork, Writing, Critical Thinking, Copywriting
Education
Villanova University 2011 — 2015
Bachelor of Arts, Communication, Overall GPA: 3.73/4 Major GPA: 3.86/4
Universidad de Cádiz 2013 — 2013
Spanish and Iberian Studies
Avis Budget Group November 2013 - Present
Florida Army National Guard September 2012 - Present
Orange County Government January 2011 - July 2013
Florida Army National Guard November 2008 - September 2012
Skills
Security Operations, Microsoft Office, Communication, Information Security, Information Management, Interpersonal..., Physical Security, Personnel Management, Supervisory Experience, Tactical Planning, Operations Management, Active DoD Clearance
Education
University of Central Florida 2007 — 2016
Bachelor of Science (B.S.), Business Administration and Management, General, 3.0
Valencia Community College 2007 — 2013
Associate’s Degree, General Studies, 3.8
Jungle Adventures June 2011 - January 2015
SeaWorld 2013 - 2013
Avis Budget Group January 2010 - December 2010
Education
University of Central Florida 2010 — 2015
Bachelor of science, Environmental Science
Extra Space Storage November 2012 - Present
Avis Budget Group July 2008 - August 2012
Ryder System, Inc. September 2006 - July 2008
Realty1 April 2004 - September 2006
Skills
Sales Operations, Sales, Forecasting, Customer Service, Training, Customer Satisfaction, Sales Management, Pricing, Account Management, Recruiting, Cold Calling, Salesforce.com, Team Building, Sales Process, Hiring, Process Scheduler, P&L, Revenue Analysis, Marketing, Profit, Direct Sales, New Business Development, Car Rental, B2B, Contract Negotiation, Negotiation, Income Statement, Fleet Management, Analysis, Travel Management, Key Account Management, Business Travel, Inventory Management, District Management, Sales Presentations, Selling, Pricing Strategy, Organizational..., Territory Management, Territory..., Agency Development, Multi-Site Operations, Multi-site Development, Multi-Site..., Management, Budgets, Operations Management, Leadership, Customer Retention, Strategic Planning
Education
University of Central Oklahoma 2002 — 2005
Bachelor of Business Administration (BBA), Business Administration and Management, General
University of Oklahoma 1996 — 2001
none, Business Administration and Management, General
Outpour, LLC February 2015 - Present
ETourandTravel August 2012 - January 2015
ETourandTravel June 2011 - August 2012
Avis Budget Group February 2010 - June 2011
ETourandTravel March 2009 - February 2010
ETourandTravel June 2004 - March 2009
ETourandTravel October 2003 - June 2004
ETourandTravel February 2003 - October 2003
Dream ON Information Technology April 2002 - June 2003
ETourandTravel, Inc. January 2003 - February 2003
Skills
Sales, Marketing, Management, Marketing Strategy, Call Centers, Training, Customer Service, Sales Management, Sales Operations, Account Management, Entrepreneurship, Social Media, Team Building, Call Center, Recruiting, Lead Generation, Team Leadership, Social Networking, Online Advertising, Teamwork, Social Media Marketing, Online Marketing, Property Management, Licensed Community..., Budgeting, Vendor Management, Evictions, Hiring, Homeowner Association...
Education
IFREC Real Estate School 2015 — 2015
Licensed Community Association Manager
University of Central Florida 1997 — 2001
Management Information Systems, Business and Computers
Avis Budget Group September 2007 - Present
Education
Union County College
Early education
Vermeer Corporation August 2015 - Present
Avis Budget Group January 2015 - August 2015
NEWSCYCLE Solutions May 2014 - January 2015
TAPP, LLC January 2005 - June 2014
Nova Gaming LLC May 2012 - April 2013
Skills
Casino, Gaming Industry, Online Gaming, Gaming, Troubleshooting, Servers, Customer Service, Computer Hardware, Active Directory, Technical Support, Team Leadership, Windows, Windows Server, IT Management, Microsoft Office, Software Documentation, Game Design, Video Games, Game Development, Flash, HTML, Unity3D, Graphics, Web Games, User Interface, Level Design, Game Mechanics, Game Programming, Dreamweaver, Casual Games, Xbox 360, Unreal Engine 3, Computer Games, Gameplay, ActionScript, Mobile Games
Education
Full Sail University 2011 — 2014
Bachelor of Science (B.S.), Game and Interactive Media Design
Tulsa Community College 2004 — 2009
Associate of Science (A.S.), Geology/Earth Science, General, 3.67 GPA
General Education - Union High School 1990 — 2004
General Education, High School/Secondary Diplomas and Certificates, Kindergarten through 12th
Avis Budget Group March 2015 - Present
Avis Budget Group April 2013 - March 2015
Nationwide Insurance August 2012 - April 2013
Ashford University June 2011 - June 2012
Vail Resorts December 2010 - May 2011
Boulder Baked June 2009 - September 2010
Skills
Microsoft Office, Mac OS X, Writing Skills, Teamwork, Attention To Detail, Self Driven, Hard Worker, Facebook, Human Resources, Social Networking, Interviews, OS X, Self-driven, Outlook
Education
University of Colorado at Boulder 2006 — 2010
Bachelor of Arts (BA), English Literature
University of Colorado at Boulder 2006 — 2010
Bachelor of Arts (BA), Communication, General
Express Scripts October 2014 - Present
Hess Corporation November 2013 - September 2014
Avis Budget Group July 2013 - October 2013
Avis Budget Group May 2012 - June 2013
University of Connecticut May 2011 - December 2011
Avis Budget Group May 2011 - August 2011
Morgan StanleyPre May 2010 - July 2010
Skills
Project Management, Excel, PowerPoint, Pivot Tables, Data Tracking, Microsoft Forecaster, Access, Brio Query, Pricing Optimization, Pricing Analysis, Pricing Strategy, SAP, SPSS/Minitab
Education
The University of Connecticut 2008 — 2012
Bachelor of Arts (B.A.), Economics
Wayne Valley HS
GutterMasters of SW Florida February 2006 - Present
Avis Budget Group May 2008 - May 2009
The Firm Investment Group, Inc. Cape Coral, FL July 2004 - March 2006
Skills
Fleet Management, Sales, Sales Management, Budgets, Customer Service, Cold Calling, Contract Negotiation, Recruiting, Forecasting, Sales Operations, Management, Negotiation, Logistics, Customer Retention, Customer Satisfaction
Education
University of Central Florida 1991 — 1993
BS, Hospitality Management
AlphaStaff June 2014 - Present
Sistema Universitario Ana G. Méndez (SUAGM) 2009 - Present
Avis Budget Group January 2012 - June 2014
Citi October 2010 - October 2011
Jackson Hewitt July 2008 - May 2009
Jackson Hewitt October 2006 - 2008
Newslink Of Florida February 2005 - September 2006
Skills
Talent Management, Personnel Management, Customer Service, Recruiting, Human Resources, Training, Leadership, Employee Relations, Benefits Administration, College Recruiting, Performance Management, Talent Acquisition, Policy, Time Management, Management, Marketing, Deferred Compensation, Organizational..., Employee Benefits, Employee Engagement, Coaching, Succession Planning, Strategic Planning, Payroll, Customer Retention, SPHR, Screening Resumes, Onboarding, Project Planning, Workforce Planning, Hiring, Team Building, Program Management, Budgets, Performance Appraisal, HRIS, Forecasting
Education
Universidad Metropolitana 2001 — 2003
MBA
Universidad de Puerto Rico 1994 — 1999
BA
Irvine Company June 2013 - Present
The Irvine Company June 2012 - June 2013
Avis Budget Group 2011 - 2012
Skills
Sales, Customer Service, Customer Satisfaction, Marketing, Retail, Sales Management, Microsoft Office, Account Management, Social Media, Microsoft Excel, Customer Retention, Leadership, Cold Calling, Negotiation, Social Media Marketing, Event Planning, Real Estate, PowerPoint, Salesforce.com, Outlook, Team Building
Education
UCLA 2009 — 2009
Bachelor of Arts (B.A.), Political Science and Government
FIX Body Group September 2013 - Present
The Academic Advantage January 2012 - May 2013
Subway June 2012 - November 2012
Avis Budget Group July 2010 - August 2011
Skills
Tutoring, Customer Service, Microsoft Excel, Microsoft Word, Accounting, Outlook, Microsoft Office, PowerPoint, Budgets, Accounts Payable, QuickBooks, Data Entry, Accounts Receivable, Payroll, Account Reconciliation
Education
California State University - Dominguez Hills 2011 — 2013
Bachelor of Science (BS), Business Administration - Accounting
UC Santa Cruz 2006 — 2010
Bachelor of Arts (B.A.), Accounting
Electric Insurance April 2015 - Present
Allstate March 2011 - March 2015
Avis Budget Group January 2009 - December 2011
Allstate September 2005 - September 2007
Skills
Outstanding Customer..., Insurance, Sales Process, Sales Management, Outlook, Social Networking, Referrals, Customer Service, Business Development, Customer Satisfaction, Account Management, Networking, Marketing, Property & Casualty..., Sales, Team Building, Life Insurance, Commercial Insurance, Financial Services, Commercial Lines, Casualty, Claim, Liability, Umbrella Insurance, General Insurance, Finance, Time Management, Cold Calling
Education
University of Dayton
University of Dayton
Genworth Financial February 2014 - Present
ClearPoint Credit Counseling Solutions October 2011 - January 2014
UC Santa Barbara August 2010 - June 2011
Avis Budget Group May 2008 - August 2010
Skills
Customer Service, Coaching, Leadership, Outlook, Microsoft Excel, Recruiting, Interviewing Skills, Employee Relations, Performance Management, Payroll, Project Management, Spanish-speaking, Russian, HRIS, Employee Engagement, Attention to Detail, Management, Employee Benefits, Human Resources
Education
University of Richmond 2012 — 2013
Master of Science (M.S.), Human Resource Management
University of California, Santa Barbara 2006 — 2010
Bachelor of Arts (B.A.), Business-Economics, Communication
La Frontera Center October 2014 - Present
Bureau of Applied Research in Anthropology June 2013 - October 2014
Bruegger's Bagels January 2013 - June 2013
Avis Budget Group January 2013 - April 2013
Arizona Daily Wildcat August 2012 - December 2012
Vermont Lake Monsters Baseball Team May 2010 - August 2012
Bookend Cafe August 2010 - January 2011
Shelburne Bay Senior Living Center January 2006 - January 2010
Skills
Critical Thinking, Interpreting Data, Finance, Community Development, Teaching, Social Networking, Writing, Personal Budgeting, Interpersonal Skill, Communication Skills, Interviewing Skills, Quantitative Analytics, Qualitative Research, Final Cut Pro, Sound Equipment, Research, Event Planning, Customer Service, Community Outreach, Leadership, Time Management, Microsoft Word, PowerPoint
Education
University of Arizona 2008 — 2012
Bachelor of Arts (B.A.), Cultural Anthropology
Avis Budget Group April 2013 - Present
Avis Budget Group March 2012 - April 2013
Digital Map Products February 2010 - April 2012
Aflac September 2009 - February 2010
California First National Bancorp July 2008 - July 2009
Skills
Business Strategy, Salesforce.com, B2B, New Business Development, SaaS, Solution Selling, Lead Generation, Email Marketing, Cloud Computing, Customer Relations, Consultative Selling, Sales Presentations, Sales Management, Time Management, New Business..., Internal Communications, Account Management, Cold Calling, Customer Service, Marketing, Sales, Sales Process, Selling, Strategic Planning, Strategic Selling, Mens Health
Education
University of California, Irvine 2003 — 2008
BA, Sociology
Acceptance Now November 2011 - Present
Avis Budget Group February 2001 - June 2010
Avis Budget Group September 1998 - February 2001
Skills
Sales Management, Sales, Account Management, Cold Calling, Salesforce.com, Sales Process, Sales Operations, B2B, Customer Satisfaction, New Business Development, Forecasting, Customer Retention, Direct Sales, Income Statement, Sales Presentations, Training
Education
University of Arkansas at Little Rock 1995 — 1997
Bachlor of Science, Marketing
Sterling College 1992 — 1994
Bachelor's degree, Marketing
Ronald Jakubisin & Associates January 1991 - Present
Outboard Marine Corporation 1987 - 1990
Avis Budget Group August 1980 - January 1986
Skills
Public Speaking, Public Relations, Advertising, Graphic Design, Web Design, Marketing Strategy, Franchising, New Business Development, Market Analysis, Negotiation, Account Management, Marketing, Sales, Start-ups, Publishing, Social Media Marketing
Education
University of Central Florida - College of Business Administration
Avis Budget Group June 2011 - Present
Avis Budget Group April 1996 - June 2011
Guardian Life Insurance Company March 1989 - April 1996
Skills
Salesforce.com, Car Rental, Travel Management, Account Management, B2B, Sales Process, Revenue Analysis, Sales, New Business Development, Customer Service, Customer Satisfaction, Team Building, Forecasting, Sales Presentations, Management, Pricing, Business Travel, Customer Retention, CRM
Education
University of Cincinnati College of Business
University of Great Falls September 2015 - Present
Avis Budget Group January 2015 - September 2015
TCLM, LLC. May 2013 - September 2014
Skills
Recruiting, Business Strategy, Forecasting, Multi-Site Operations, Marketing, Financial Accounting, Sales, Vendor relations, Talent recruitment and..., Team motivation, Budgeting and expenses, Profit driving, Safe programs, PowerPoint, Time Management, Leadership, Customer Service, Microsoft Office, Event Planning, Management
Education
University of Great Falls 2015 — 2017
Master of Science (MS), Non-Profit/Public/Organizational Management
University of Alabama 2010 — 2014
B. S, Commerce and Business Administration
Avis Budget Group November 1996 - Present
Skills
Tourism, Car Rental, Sales Management, Customer Satisfaction, Hospitality, Strategic Planning, Negotiation, Customer Service, Hotels, P&L, Marketing Strategy, New Business Development, Sales
Education
Universidad Inca Garcilaso de la Vega 1982 — 1983
Business Administration, none
Avis Budget Group September 2013 - Present
The Home Depot March 2012 - September 2013
Alorica June 2012 - September 2012
Best Buy November 2011 - December 2011
Walmart August 2011 - November 2011
Sears Holdings Corporation March 2011 - August 2011
Sears Holdings Corporation June 2010 - March 2011
The Home Depot April 2006 - October 2006
Target August 2005 - December 2005
DIRECTV July 2004 - November 2004
Skills
Technical Support, computer hardware repair, Customer Service..., Retail, Sales, Stocking, Management, Training, Book Writing, manual writing, Computer Repair, DOS, Windows Vista, Windows XP Pro, Microsoft Office, Outlook Express
Education
sperry high school 1985 — 1995
high school diploma, Computer Science
Sperry High School
Diploma
Tulsa Community College
WPX Energy January 2012 - Present
Williams Company April 2011 - December 2011
Williams Company November 2006 - April 2011
Avis Budget Group 1997 - 2006
Skills
Employee Relations, Outlook, Benefits Administration, PeopleSoft, Human Resources, Microsoft Excel, Administrative..., Employee Benefits, Energy, HRIS, Onboarding, Payroll, Recruiting, Team Building
Education
Tulsa Community College 1991 — 1993
Associates, Liberal Arts
AT&T Mobility July 2001 - Present
TV Guide September 1999 - December 2000
Avis Budget Group January 1990 - December 1997
Skills
IEX, Call Center, ACD, IVR, Avaya, Customer Experience, Contact Centers, Capacity Planning, Vendor Management, Call Center Development, Customer Satisfaction, Outsourcing, Workforce Planning, Call Centers, Queue Management, Quality Assurance, Supervisory Skills, Reporting & Analysis, Process Improvement, Performance Management, Employee Engagement, Career Development, Strategic Planning, Project Management, Forecasting, Team Leadership, Virtual Teams, Call center start-up, Leading Change, Metrics, Team Building, Strategic Leadership, Organizational..., Microsoft Office, Kronos, Driving Efficiency, Continuous Improvement, Scheduling Management, Scheduling Tools, Cross Functional Team..., Creative Problem Solving, Winning Teams, Strategic Partnerships, Communication Skills, Building Relationships, Leadership Development, Operational Efficiency, Managing multiple..., Organization &..., Cross-functional Team...
Education
Southern New Hampshire University 2013 — 2016
Bachelor of Science in Business Studies, Business Adminstration
Tulsa Community College 1984 — 1987
Associate of Science (A.S.), Accounting
Omnicell & MTS Medication Technologies October 2011 - Present
Ceridian January 2011 - October 2011
Starbucks December 2008 - March 2011
Avis Budget Group May 2010 - November 2010
Spheris July 2006 - August 2008
Muvico Theaters June 2003 - July 2006
Skills
Visio, Recruitment/Retention, Onboarding, Talent Acquisition..., Organizational..., SharePoint, Workers Compensation, Benefits Administration, Payroll, OSHA Certified 30-Hour..., Safety Inspections, Exit Interviews, HRIS, ADP HRB, ADP Payroll, ADP Custom Reporting, Affirmative Action..., OFCCP Compliance, EEO-1 Reporting, VETS 100/100A Reporting, Applicant Tracking..., Professional Networking, Resume Mining, College Recruiting, Training, Resume, Temporary Placement, Business Networking, OFCCP, Inspection, Microsoft Publisher, Management, Organizational..., Employee Benefits, Human Resources, Recruiting, FMLA, New Hire Orientations, Talent Management, Deferred Compensation, Cold Calling, Personnel Management, Hiring, Sourcing, Interviews, Talent Acquisition, Performance Appraisal, Employee Relations, Screening, Internet Recruiting
Education
University of Central Florida 2008 — 2010
BA, Communication
University of South Florida
Human Resource Management
B. C. M. G. Inc. January 2009 - Present
Avis Budget Group February 1999 - December 2008
Republic Industries January 1998 - February 1999
Alamo Rent a Car - Alasys Division February 1996 - January 1998
Skills
Forecasting, Strategic Planning, Budgets, CRM, Organization, Customer Acquisition, Sales Management, Training, Operations Management, Contract Negotiation, Account Management, New Business Development, Business Development, Team Building, Pricing, Sales Process, Insurance, Management, Strategy, Leadership, Selling, B2B, Sales, Marketing, Competitive Analysis, Customer Retention, Business Strategy, Customer Satisfaction, P&L Management, Business Planning, Entrepreneurship, Program Management, Sales Operations, Executive Management, Strategic Partnerships, Income Statement, Direct Sales, Negotiation, Process Improvement, Team Leadership, Cold Calling, Marketing Strategy, Key Account Management, Cross-functional Team..., Project Management, Vendor Management, Start-ups, Sales Presentations, Market Planning
Education
University of Central Florida 1974 — 1977
BSBA, Business Administration
Cruise Planners April 2015 - Present
Delta Solutions and Strategies March 2015 - Present
Estee Lauder Group of Companies September 2008 - Present
Non-Profit and Organizations January 2007 - October 2015
Access Products Inc July 2010 - July 2015
Clinique. Origins. Prescriptives. Gucci. Yves Saint Laurent. Lancome. Movado. Calvin Klein. Dior October 1991 - May 2012
Rainbow Rewards September 2009 - August 2010
Avis Budget Group June 2007 - December 2008
Rewards Network February 2005 - February 2007
Skills
Account Management, Management, Training, Fundraising, Business Planning, Business Development, Retail, B2B, Outside Sales, Marketing, Sales, Project Management, Leadership, Non-profit Leadership, Talent Management, Promotions, Event Planning, Corporate Communications, Non-profit Volunteer, B2B Marketing, New Business Development, Sales Management, Nonprofits, Volunteer Training, Communication, Marketing Strategy, Talent Acquisition, Volunteering, Staff Development, Public Speaking, Volunteer Management, Community Outreach, Direct Sales, Sales Operations, Business, Small Business, Marketing Communications, Social Media Marketing, Digital Marketing, Talent Developer, Sales Presentations, Sales Process, Volunteer Recruiting, Public Relations
Education
University of Colorado Boulder
BS, Advertising
Avis Budget Group 2005 - 2013
Vanguard Car Rental 2001 - 2005
Vanguard Car Rental 1999 - 2001
Vanguard Car Rental 1997 - 1999
Blockbuster 1996 - 1997
Skills
Marketing, Advertising, Online Marketing, Press Releases, Account Management, Sales, Strategic Planning, Leadership, Strategy, Marketing Strategy, B2B, Digital Media, Revenue Analysis, Management, Budgets, New Business Development, Sales Operations, Negotiation, Competitive Analysis, Digital Marketing, Brand Management, CRM, Tourism, Sales Management, Pricing, Public Relations, Sales Process, Market Planning, Online Advertising, E-commerce, Direct Marketing, Email Marketing, Trade Shows, Strategic Partnerships, Salesforce.com, Lead Generation, Product Marketing, International Sales, Marketing Management, Marketing Communications, Key Account Management, Market Research, Business Development, Sales Presentations, Customer Retention, Creative Direction, Customer Acquisition, SEM, Brand Development, Social Media Marketing
Education
Bradford University 1990 — 1993
Organization Studies, (Management, Marketing and Public Relations)
Gates Corporation April 2010 - February 2013
Performance Food Group September 2008 - April 2010
Avis Budget Group December 2004 - May 2007
Avis Budget Group December 2003 - December 2004
Avis Budget Group February 2001 - December 2003
Avis Budget Group October 2000 - February 2001
First American Title April 2000 - October 2000
Micro Motion September 1998 - August 1999
American Diabetes Association May 1998 - August 1998
Susan G. Komen August 1997 - August 1997
Skills
Oracle E-Business Suite, Oracle, SAP, Visio, ERP, Business Process, Financial Analysis, Business Process..., Analysis, Accounting, PeopleSoft, Financial Reporting, Access, Finance, Leadership, Forecasting, Budgets, Management, Process Improvement, Business Analysis
Education
University of Colorado at Denver 2007 — 2008
Masters, Business Administration
Villanova University 2007 — 2007
Masters Certification, Applied Project Management
Wake Forest University 1992 — 1998
Bachelors, Analytical Finance
Avis Budget Group March 2011 - Present
ARAMARK January 2010 - November 2010
Mainstay Business Solutions August 2007 - January 2010
Henry Company October 2006 - July 2007
Universal Music Group September 2006 - December 2006
UCLA - Employment Services June 2006 - September 2006
Skills
Human Resources, Employee Benefits, Leadership, Personnel Management, Management, Payroll, Time Management, Employee Relations, Onboarding, Applicant Tracking..., Recruiting, HRIS, Talent Acquisition, Talent Management, Benefits Administration, Executive Search, College Recruiting, New Hire Orientations
Education
University of California, Los Angeles 2005 — 2007
Bachelor's degree, Anthropology
RDO Equipment Co. October 2014 - Present
BlueLine Rental (Formerly Volvo Rents) October 2012 - October 2014
Carrier Rental Systems - Carrier Corporation May 2011 - October 2012
United Rentals November 2005 - May 2011
Avis Budget Group June 1995 - July 2005
Skills
Purchasing, Fleet Management, Operations Management, Account Management, Contract Negotiation, Sales Management, Profit, Sales Operations, New Business Development, Pricing, P&L, Cold Calling, Inventory Management, Negotiation, Team Building, Budgets, Customer Service, Customer Satisfaction, Sales, Contract Management, Strategic Planning, Construction, Key Account Management, Forecasting, Management, Sales Process, Direct Sales, Leadership, Heavy Equipment, Outside Sales, Business Development, Logistics, B2B, Procurement, Team Leadership, Sales Presentations, Marketing Strategy, Marketing, P, Customer Retention, Contractors, Training, Business Planning, Project Planning, Product Development, Salesforce.com, Project Management
Education
University of Cincinnati College of Business 1994 — 1998
Bachelors of Business Administration, Marketing and Management
Express Scripts July 2011 - Present
Medco June 2008 - August 2011
Avis Budget Group October 2007 - June 2008
Robert Half Finance & Accounting 2007 - 2007
Skills
Financial Analysis, Financial Modeling, Finance, Hyperion Enterprise, Forecasting, Financial Reporting, Corporate Finance, Microsoft Excel, Managed Care, Analysis, Accounting, Data Analysis, Account Reconciliation, Financial Accounting, Pricing, Variance Analysis, Essbase, Access, General Ledger, Market Access, Market Analysis
Education
State University of New York at Albany
BS, Finance/Management
Nestle Infant Nutrition October 2012 - Present
Nestle Infant Nutrition April 2008 - October 2012
Adams Respiratory Therapeutics 2007 - 2008
Avis Budget Group 2006 - 2007
Kraft Foods (Nabisco) February 1997 - February 2006
Kraft Foods (Nabisco) February 1997 - February 2006
Skills
CRM, Forecasting, Strategic Financial..., Essbase, Finance, Strategic Planning, Cross-functional Team..., Variance Analysis, Budgets, Financial Analysis, Financial Reporting, Management, Microsoft Excel
Education
University of Dayton 1987 — 1991
Bachelor of Science (BS), Accounting
Avis-Budget Group 2012 - 2012
Grace Bible Church 2011 - 2011
ICF Jacobson & Sundstrom 2008 - 2011
Sealy 2005 - 2007
Sealy 2003 - 2005
Sealy 2001 - 2003
Sealy 1999 - 2001
State of Arkansas 1997 - 1999
Skills
Process Improvement, Business Intelligence, Essbase, Forecasting, Hyperion Enterprise, Business Analysis, ERP, SDLC, Management, Cross-functional Team..., Six Sigma, T-SQL, SSRS, Microsoft SQL Server, Crystal Reports, SQL, VBA, JavaScript, Access
Education
University of California, Riverside
Bachelor of Science (BS) (In Progress), Psychology
Farmers Insurance October 2014 - Present
Avis Budget Group October 2012 - October 2014
Avis Budget Group August 2011 - October 2012
Avis Budget Group March 2011 - August 2011
SeaWorld Orlando May 2010 - August 2010
Skills
Building Relationships, Presentation Coaching, Staff Retention, Adult Learning Theory, Recruiting, Staff Development, Employee Relations, Employee Engagement, Training Needs Analysis, Constructive Feedback, Multi-level..., Retention Strategies, Internal Investigations, Employee Training, Job Coaching, Employee Surveys, Operations Management, Collective Bargaining, Hiring Employees, Onboarding, Employee Recognition, Taleo, Employee Wellness, Sales Operations, Sales Process, Team-oriented, Presentations, Presenter, Oracle Discoverer, Oracle, E-Time, Audio Conferencing, Training, Training Delivery, Union Labor, Conducting Interviews, Exit Interviews, Calibration, Strategy, Analysis, Customer Retention, Dependable Team Player, Multi-unit, Open-mindedness, Management, Leadership, Time Management, Microsoft Office, Following Up, Goal-oriented...
Education
Walden University 2015 — 2017
Master's degree, Industrial and Organizational Psychology
University of Central Florida 2009 — 2011
Bachelor of Science, Management, Human Resources Track, Magna Cumme Laude Graduate
Additech February 2013 - Present
Additech November 2003 - February 2013
Additech January 2008 - February 2010
Additech January 2008 - February 2010
Additech September 2003 - December 2006
Avis Budget Group 2001 - 2003
Skills
System Administration, Team Leadership, Process Improvement, Program Management, Management, Integration, Business Analysis, Team Building, Network Administration, Change Management, Windows Server, Operations Management, Windows, Troubleshooting, Project Management
Education
Bradford College, MA
Universal Technical Institute of Texas Inc
City of Tulsa - Performing Arts Center June 2009 - Present
Avis Budget Group 1995 - Present
Avis 1988 - 1995
Avis 1987 - 1988
Skills
Quality Assurance, Process Improvement, Time Management, Sales, Event Planning, Event Management, Staff Development, Research, Call Centers, Customer Service, Customer Satisfaction, Car Rental, Access, Leadership Development, Training, Leadership, Pricing, Operations Management
Education
Tulsa Community College
Certificate of Achievement, Information Technology: Business Application Specialist
University of Oklahoma 2002 — 2004
Bachelor of Liberal Studies with an Administrative Leadership Concentration
Tulsa Community College 1992 — 1994
Associate of Arts, Psychology
University of Tulsa
Avis Budget Group January 2007 - Present
Avis Budget Group September 2000 - January 2007
Avis Budget Group September 1994 - September 2000
Avis Budget Group February 1991 - September 1994
Lexis Nexis January 1990 - January 1991
Skills
Car Rental, Business Travel, Account Management, Salesforce.com, New Business Development, Tourism, B2B, Sales Management, Revenue Analysis, Contract Negotiation, Strategic Planning, Sales Process, Customer Service, Marketing Strategy, Negotiation, Competitive Analysis, Sales, Strategic Partnerships, Cold Calling
Education
University of Colorado Boulder 1974 — 1978
B.A., English
Kent School
High School
Moving Interactive February 2015 - Present
National Football League March 2013 - Present
Moving Interactive December 2008 - January 2015
Avis Budget Group 2014 - 2014
Constellation Energy August 2011 - March 2013
Readers Digest April 2011 - August 2011
Universal Orlando December 2008 - March 2011
IBS Development March 2005 - December 2008
IBSG International, Inc. 2005 - 2008
CSSI July 2002 - March 2005
Skills
Project Management, Business Analysis, Microsoft SQL Server, .NET, Agile Methodologies, XML, Software Project..., Integration, SQL, ASP.NET, C#, Business Intelligence, SDLC, Oracle, E-commerce, Web Services, Agile Project Management, Requirements Analysis, Management, Scrum, Requirements Gathering, JavaScript, Analysis, Leadership, Web Development, jQuery, SharePoint, Enterprise Architecture, Team Management, Web Applications, Visual Studio, AJAX, SOA, MS Project, Software Development, MySQL, IT Management, System Delivery, Cloud Computing, Consulting, Team Leadership
Education
University of Central Florida 2005 — 2006
MS in MIS, Information Technology
Nirma Institute of Technology 1998 — 2002
Construction Technology and Management, Civil
Avis Budget Group January 1993 - Present
Delta Airlines January 1991 - December 1992
Skills
Account Management, Sales Management, Strategic Planning, Problem Solving, Sales Operations, Cold Calling, Salesforce.com, Training, Income Statement, Customer Satisfaction, Forecasting, Sales, Sales Process, B2B, Operations Management, Pricing, Customer Retention, Direct Sales, Selling, P&L Management, Sales Presentations, Team Building, Inventory Management, Hiring, P&L, New Business Development, Car Rental, Fleet Management, Contract Negotiation, Key Account Management, Budgets
Education
University of Central Florida 1986 — 1990
BSBA, Management - HR
Herrera-Cristina Group, Ltd. July 2007 - Present
Avis Budget Group January 2003 - June 2007
Creative Business Development July 1998 - December 2002
Verizon June 1995 - June 1998
Verizon June 1969 - May 1995
Education
PMA of New Jersey 1982 — 1998
None, Purchasing
Union County College 1971 — 1973
None, Business
Sysco January 2015 - Present
Avis Budget Group April 2013 - January 2015
LG Electronics February 2010 - April 2013
Rockwell Automation June 2006 - August 2009
Kholer Power systems March 2006 - June 2006
Transfreight May 2005 - August 2005
Skills
Strategic Sourcing, Cross-functional Team..., Supply Chain, Procurement, Purchasing, Strategy, Management, Sourcing, Negotiation, Leadership, Contract Management, Pricing, Lean Manufacturing, Forecasting, Manufacturing, Process Improvement, Analysis
Education
University of Wisconsin-Oshkosh 2003 — 2005
MBA, Maketing, Economics
Universit of Botswana 2000 — 2002
MA, Economics
University of Botswana 1996 — 2000
BA, Economics
Bobcat Enterprises April 2014 - Present
Relay Express, Inc. February 2013 - April 2014
Avis Budget Group March 2010 - January 2012
Utility Trailer Mfg August 2005 - January 2009
The Bombay Company July 2002 - March 2005
Skills
Account Management, Strategic Negotiations, Territory..., Customer Service, Cross Selling, Cold Calling Experience, Bidding Process, Networking, Social Media, Salesforce.com, Leadership, Marketing, Sales Management, Sales
Education
University of Cincinnati College of Business 1999 — 2005
Bachelors, Marketing/Real Estate
COMMUNITY LEADERSHIP
York Risk Services Group September 2014 - Present
The Hartford July 2009 - September 2014
Avis Budget Group October 2005 - June 2009
Albertsons Risk Management September 1996 - October 2005
Michael A. Miller, Esq April 1987 - September 1995
Skills
Claims, Mediation, Insurance, Litigation, Workers Compensation, Independent Beauty..., Personal Injury, Torts, Investigation, Claim, Claims Management, Legal Research, Liability, Negotiation, Commercial Litigation, Claim Investigation, Trials, Product Liability
Education
University of Central Florida 1978 — 1983
BA Legal, Legal Studies
Valencia Community College
AA
C3/CustomerContactChannels, Inc. November 2013 - Present
Dollar Thrifty Automotive Group June 2012 - November 2013
Avis Budget Group December 2010 - November 2012
Goodwill Industries April 2009 - January 2011
MetLife September 1999 - December 2008
Skills
Outsourcing, Training, Account Management, Project Management, Call Centers, Management, Budgets, Service Delivery, Project Planning, Customer Satisfaction, Business Planning, New Business Development, Customer Service
Education
Tulsa Community College
Associate's degree, Business Administration and Management, General
Transcom October 2010 - Present
Celanese September 2009 - October 2010
Avis Budget Group February 2007 - June 2009
Philips May 2005 - January 2007
Katope France September 2001 - April 2005
Skills
Project Planning, Sales, Leadership Development, Sales Management, Marketing Strategy, Management, Forecasting, Budgets, Customer Service, Call Center, Negotiation, Vendor Management, Customer Satisfaction, Call Centers, Team Management, Team Leadership, Leadership, Outsourcing
Education
Université Nancy 2 1996 — 2001
Masters degree in Business Administration, Business Administration and Management, General
Avis Budget Group July 2009 - Present
Avis Budget Group May 2005 - June 2009
Budget Rent a Car January 2004 - May 2005
Skills
Hospitality, Revenue Analysis, Customer Service, Management, Car Rental, Account Management, Hotels, Sales, Travel Management, Business Travel, Tourism, Customer Satisfaction, Operations Management, Yield Management, Pricing, Sales Management, Team Building, Negotiation, Strategic Planning, Forecasting
Education
University of California, Santa Barbara 1982 — 1985
Bachelor of Arts (B.A.), Political Science and Government
Avis Budget Group May 2015 - Present
Avis Budget Group October 2013 - Present
Tata Consultancy Services February 2013 - September 2013
Santander Consumer Bank S.p.A. October 2011 - April 2012
International Committee of the Red Cross December 2010 - April 2011
Comdata SPA July 2005 - April 2011
Skills
Accounting, Microsoft Excel, Microsoft Office, Teamwork, Financial Analysis
Education
Università degli Studi di Torino 2008 — 2011
Master's degree
Università degli Studi di Torino 2005 — 2008
Bachelor's degree
Avis Budget Group May 2011 - Present
Avis Budget Group May 2008 - May 2011
Avis Budget Group May 2003 - May 2008
Mintel November 2000 - April 2003
Skills
Business Travel, Car Rental, Account Management, Salesforce.com, Online Travel, Sales Process, Sales
Education
University of Dayton 1995 — 1999
Bachelor of Business Administration (BBA), Marketing
Westin Hotels & Resorts February 2013 - Present
Avis Budget Group June 2012 - January 2013
RAMOS OIL COMPANY/ ENVIRONMENTAL May 2008 - December 2011
Paradise Found Creperie June 2010 - August 2010
ACCU-LOGISTICS LLC December 2009 - December 2009
UCLA ATHLETICS DEPARTMENT August 2009 - August 2009
Education
University of California 2007 — 2012
B.S, Political Science
NORDAM April 2014 - Present
Dollar Thrifty Automotive Group June 2010 - April 2014
Dollar Thrifty Automotive Group November 2006 - June 2010
Avis Budget Group January 2004 - August 2006
Avis Budget Group January 2000 - January 2004
Avis Budget Group January 1998 - January 2000
Avis Budget Group June 1984 - January 1998
Avis Budget Group August 1977 - June 1984
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Customer Service, PowerPoint, Research, Teaching, Budgets, Data Analysis, Analytics, PeopleSoft, Lawson HRIS, Oracle HR, SAS
Education
Tulsa Community College 1999 — 2001
Human Resources Management/Personnel Administration, General
Avis Budget Group August 2011 - Present
Kelly Services May 2010 - June 2010
Education
University of Colorado Denver 2009 — 2011
Master’s Degree, Public Administration, 3.7
University of Colorado Denver
Masters, Business Administration
State University of NY at Brockport
BA, International Business and Economics
Avis Budget Group October 2012 - Present
Florida A&M University July 2011 - August 2012
JC Penney September 2005 - May 2007
Skills
PowerPoint, Facebook, Word, Excel, Adobe Creative Suite, HTML, Data input/output, Detailed Organization, College Basketball, Training, Customer Service, Customer Satisfaction, General Correspondence
Education
University of Alabama 2007 — 2011
(2) Business MKT & MGT
Ryder System, Inc. May 2015 - Present
Ryder System, Inc. May 2007 - May 2015
Wing Zone Restaurant February 2004 - April 2007
Avis Budget Group January 1994 - January 2004
Skills
Account Management, Sales, Customer Retention, New Business Development, Marketing, Sales Process, Cold Calling, Sales Management, Fleet Management, Customer Satisfaction, Transportation, Contract Negotiation
Education
University of Alabama 1986 — 1991
BA, Psychology
Avis Budget Group May 2011 - Present
Starbucks Coffee Company May 2006 - May 2011
Frontier Airlines July 2001 - May 2002
Skills
Customer Service, Visual Merchandising, Retail Sales, Retail, Cashiering, Merchandising, Inventory Management, Time Management, Cash Register, Inventory Control, Facebook, Customer Satisfaction, OS X, Computer Hardware, Close Attention to..., Employee Training, Customer Experience, Teamwork, Sales
Education
University of Colorado Denver 2005 — 2009
Bachelors of Arts, drawing
Avis Budget Group March 2010 - Present
The Venetian I The Palazzo, Resort Hotel & Casino I Las Vegas Sands Corp. October 2007 - May 2009
Skills
Tourism, Customer Satisfaction, Operations Management, Event Management, Car Rental, Hotels, Travel Management, Revenue Analysis
Education
University of Central Florida 2002 — 2006
Bachelor's Degree, Business Administration and Management, General
Avis Budget Group July 2012 - Present
Direct Energy April 2007 - October 2009
Education
University of Phoenix 2006 — 2011
business adminstration
Tulsa Community College 2001 — 2003
Contour Images by s.a.w February 2011 - Present
Mywork place March 2012 - July 2012
Avis Budget Group September 2011 - March 2012
Skills
Computer Forensics, Computers, Communication, Customer Service, Front Office, Management, Sales, Office Administration, Administrative..., Network Administration, Strategic Communications, art, Abstract Paintings, Abstract Expressionism, Modern Art
Education
Columbus State Community College 2011 — 2012
Associate of Arts (A.A.), 3.0
Adtrans Unversity
Sales Professionals/ Administration Professionals
University of Cincinnati
Medical Anthropology, 3.0
Avis Budget Group January 1996 - Present
Wendys International 1983 - 1996
Arby's Restaurant Group 1977 - 1983
Skills
Salesforce.com, Account Management, Customer Satisfaction, Sales, Customer Retention, Process Improvement, Customer Service, Pricing, Ad Hoc Reporting, Team Leadership, Call Center, Business Travel, CRM, User Acceptance Testing, Sales Process, Call Centers, Customer Experience, Training
Education
Tulsa Community College
General Studies
Avis Budget Group October 2012 - Present
Kent Security Services, Inc September 2010 - July 2011
Metro 24/7 Fitness July 2009 - May 2010
Blast Training System, Inc May 2008 - June 2009
Skills
Event Planning, Customer Service, Strategic Planning, Marketing, Public Speaking, Social Media Marketing, Healthcare, Human Resources, Leadership, Team Building, Program Management, Policy, Social Media, Event Management, Management, Sales, PowerPoint, Marketing Strategy
Education
Huizenga School of Business and Entrepreneurship 2011 — 2012
MBA, Management
AwardsNova Southeastern University and Target Corporation
University of Central Florida 2004 — 2008
Bachelor of Science (BS), Interdisciplinary Studies
Avis Budget Group January 2007 - Present
Ancestral Heritage September 2002 - October 2006
Skills
Operations Management, Customer Service, Fleet Management, Transportation, Inventory Management, Logistics, Team Building, Management, Sales, Budgets, Team Leadership, Leadership, Microsoft Office, Microsoft Excel, Microsoft Word, Sales Management
Education
University of Puerto Rico 1976 — 1978
Associate's degree, Accounting
Avis Budget Group June 2013 - Present
Kirkland's Home October 2010 - July 2013
Dreamland Academy Elementary School October 2011 - May 2012
Education
University of Arkansas at Little Rock 2008 — 2014
prime auto auction Service Detail South Bay ManagerAutoNationAugust 2011 - September 2014
Avis Budget Group September 1981 - May 2009
Skills
Automotive, Vehicles, Automobile, Customer Satisfaction, Automotive Aftermarket, Parts, Customer Retention, Warranty, Dealer Management, Dealers, Profit, Automotive Repair
Education
Universidad de Guadalajara 1970 — 1972
NO, CPA Ciencias quimicas
Casa de Anillo June 2014 - Present
Let's Get Chicken, Inc. 2014 - May 2014
Avis Budget Group June 2011 - April 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Teamwork
Education
University of Arkansas at Little Rock 1984 — 1987
Self-employed February 2012 - Present
Avis Budget Group May 2011 - February 2012
Matrixforce March 2005 - July 2009
Trase Miller July 1999 - March 2005
Skills
Customer Service, Administrative..., Data Entry, Supervisory Skills, Office Administration, Microsoft Office, Microsoft Excel, Microsoft Word, Passion for Helping..., Work Independently with..., Teamwork, Front Office, Fast-paced, Listening to customers, Independent Thinking, Communication Skills
Education
Tulsa Community College
Associate of Science (AS), Social Work
Avis Budget Group January 2013 - Present
Hidden Valley Ski Tube Ride December 2005 - September 2011
Skills
Customer Service, Computers, Multi Tasking, Phone Etiquette, Office Administration, Telephone Skills, Time Management, Teamwork, Customer Satisfaction, Team Building, Travel Management
Education
University of Central Missouri 2007 — 2011
Bachelor of Applied Science (B.A.Sc.), Tourism and Travel Services Management
Avis Budget Group April 2009 - Present
Avis Budget Group March 2008 - Present
Chase August 2005 - July 2007
Skills
Problem Solving, Self-management, Microsoft Office, internet programs, Program Coordination
Education
University of Oklahome 2004 — 2005
Tulsa Community College 2001 — 2004
Associate's degree, History & Engineering
Avis Budget Group June 2014 - Present
University of Dayton Arena September 2013 - Present
Second Time Around September 2013 - March 2014
StarEvents, Inc June 2011 - August 2013
Skills
Communication, Leadership, Crisis Communications, Customer Relations, Record Keeping, Soft Skills, Microsoft Excel, Independent Thinking
Education
University of Dayton 2012 — 2017
York Community High School 2008 — 2012
High School, 3.6