BlueCross BlueShield of Tennessee
Industry: Company
DescriptionBlueCross BlueShield of Tennessee is the largest health benefit plan company in Tennessee. It is an independent, not-for-profit organization governed by its own board of directors. Headquarters: Chattanooga, Tennessee, United States CEO: J.D. Hickey CFO: John F Giblin Chief medical officer: Andrea D. Willis Subsidiaries: Volunteer State Health Plan, Shared Health, Inc., SVPs: Karen Ward, Roy Vaughn, Andrea D. Willis, Henry Smith
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1,567 BlueCross BlueShield of Tennessee employees in database. Find out everything there's to know about BlueCross BlueShield of Tennessee employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
BlueCross BlueShield of Tennessee Employees
BlueCross BlueShield of Tennessee July 2015 - Present
Autowall by Gratis Solutions September 2014 - July 2015
Jackson Furniture Industries January 2012 - September 2014
Jackson Furniture Industries June 2008 - January 2013
Jackson Furniture Industries June 2005 - June 2008
Skills
Zend Framework, Responsive Web Design, Web Development, Front-end Development, Bootstrap, Twilio, PHP, HTML 5, SQL, jQuery, JavaScript, HTML, CSS, Photoshop, Microsoft Excel, Product Development, Payroll, Email Marketing, Project Management, Team Leadership, Microsoft Office, Continuous Improvement, Strategic Planning, Time Study, HTML5
Education
Covenant College 2004 — 2010
Bachelor of Science (B.S.), Business Administration and Management, General
Cleveland State Community College 2001 — 2004
Associate of Science (AS), Business Administration and Management, General
Pillar To Post 2013 - Present
BlueCross BlueShield of Tennessee April 1993 - May 2013
Paul Davis Restoration, Inc December 1990 - March 1992
Skills
Residential Homes, Home Inspections, Single Family Homes, Condos, First Time Home Buyers, New Home Sales, Sellers, Mold Testing, Radon Testing, Allergen Testing, REO, Construction, Buyer Representation, Sales, Commercial Real Estate, Listings, Real Estate, Team Building, Referrals, Property Management, Contract Negotiation, Leadership
Education
Covenant College
Management
The University of Tennessee at Chattanooga
BlueCross BlueShield of Tennessee August 2005 - Present
BlueCross BlueShield of Tennessee August 2004 - August 2005
BlueCross BlueShield of Tennessee February 2001 - January 2004
BlueCross BlueShield of Tennessee January 2000 - January 2001
Hutcheson Medical Center February 1992 - January 2000
Hutcheson Medical Center February 1989 - January 1992
Skills
Medical Coding, Healthcare, Health Insurance, Managed Care, Nursing, Healthcare Management, ICD-9, HCPCS, Botox Cosmetic, Juvederm, Chemical Peels, Medical Aesthetics, Perlane, Radiesse, Restylane, Dysport, Xeomin, CPC, Certified Case Manager, Registered Nurses, Utilization Review, Auditing, Supervisory Experience, Critical Care, Medical Records, Provider Education, Telecommuting, Appeals, Clinical Research, Medicaid, Case Managment
Education
Dalton State College 1979 — 1982
Associate's degree, Registered Nursing/Registered Nurse
Capital Financial Group, LLC July 2014 - May 2015
Gallagher Benefit Services February 2012 - December 2013
Gallagher Benefit Services February 2012 - December 2012
BlueCross BlueShield of Tennessee July 2008 - February 2012
BlueCross BlueShield of TN October 2004 - July 2008
BlueCross BlueShield of Tennessee April 1999 - October 2004
Skills
Collaborative Leadership, Developing Client..., Strategic Thinking, Strategic Planning, Creative Problem Solving, Building Strategic..., Consultative Selling..., Marketing Communications, sales and marketing, Communicator, Visioning, Mentoring Of Staff, Team Synergy, Leadership, Strategic Partnerships, Human Resources, Management, Health Insurance, Managed Care, Healthcare, Disease Management, Medicare, Process Improvement, Cross-functional Team..., Health Policy, Insurance, Account Management, Provider Relations, Health Care Reform, Marketing, Team Building, Marketing Strategy, Sales, Employee Benefits, Selling, Coaching, Consulting, Strategic Communications, Health Savings Accounts, Employee Engagement, Customer Retention, PPO, Executive Management, HMO, Problem Solving
Education
Northwestern University - Kellogg School of Management 2008 — 2009
Executive Leadership Program
Mississippi State University - College of Business and Industry
Bachelor's degree, Business Administration: Marketing, Management & Finance
East Central Community College
East Central Community College
East Central Community College
Skuid March 2014 - Present
BlueCross BlueShield of Tennessee December 2011 - March 2014
Southern Champion Tray December 2010 - December 2011
BlueCross BlueShield of Tennessee January 2008 - December 2010
episode49 August 2006 - January 2008
3HD May 2005 - April 2006
Skills
ASP.NET, C#, VB.NET, .NET, Visual Studio, SQL, Microsoft SQL Server, Visual Basic, Web Design, T-SQL, XML, DB2, HTML, PHP, Web Development, Web Applications, SDLC, CSS, SQL Server, Word, Excel, Salesforce.com..., JavaScript
Education
Covenant College 2004 — 2007
BA, Information & Computer Science
BCBST July 2015 - Present
BCBST January 2010 - July 2015
BlueCross BlueShield of Tennessee March 2014 - December 2014
BlueCross BlueShield of Tennessee October 2009 - January 2010
BlueCross BlueShield of Tennessee September 2007 - October 2009
Ciber Consulting Inc September 2006 - September 2007
Skills
Risk Management, Healthcare, Risk Assessment, Insurance, Process Improvement, Internal Audit, Project Management, Change Management, Data Analysis, Microsoft Excel, Governance, Auditing, Enterprise Risk..., Microsoft Office, Business Analysis, Sarbanes-Oxley Act, Strategic Planning, Internal Controls, SAS, Financial Analysis, Analysis, Business Process..., Visio, Healthcare Management
Education
Colorado Technical University 2010 — 2012
Bachelor's Degree, Business Administration and Management, General, 3.96
Colorado Technical University 2009 — 2010
Associate’s Degree, Business Administration and Management, General, 3.86
BlueCross BlueShield of Tennessee 1994 - 2013
ReLife Rehabilitation Hospital 1993 - 1994
Volunteer Health Care Systems 1992 - 1993
Rhea Medical Center 1991 - 1992
BlueCross BlueShield of Tennessee 1985 - 1991
Springs Mills Inc. 1980 - 1985
Skills
Financial Reporting, Medicare, Accounts Receivable, Medicaid Managed Care, Strategic Planning, Budgets, Accounting, Medicare Advantage, Commercial Provider..., Reimbursement..., Provider Contract..., Develop & Maintain Fee..., Project Management, Functional Coding..., Acute Care Hospital..., Financial Analysis, Finance, Contract Financial..., Contract Development..., Claim Adjudication, Accounting Background, Departmental Management, Rehabilitation Hospital, Provider Network..., Medical Billing..., Auditing, Leadership, Healthcare, Management, Network Financial..., Staff Development for..., Support System..., Strong Leadership Skills, Provider Presentations, Webinar Presentations, P&L Operations, Healthcare Information..., Data Analysis, Analysis
Education
The University of Tennessee at Chattanooga 1978 — 1980
Bachelor of Science (B.S.), Accounting
Dalton State College 1976 — 1977
BlueCross BlueShield of Tennessee March 2009 - Present
Erlanger Medical Center August 2007 - August 2010
Parkridge Health System May 2007 - March 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching
Education
Colorado Technical University 2010 — 2012
BSN, Registered Nursing/Registered Nurse
NorthWestern Technical College 2005 — 2007
Associate's degree, Registered Nursing/Registered Nurse
Johnson Controls Power Solutions October 2013 - Present
Medical Mutual (Formerly BCBS NW Ohio) October 1991 - March 2013
Medical Mutual August 1999 - May 2003
Medical Mutual December 1996 - August 1999
BCBS NW OH (Now Medical Mutual) November 1994 - December 1996
BCBS NW OH (Now Medical Mutual) October 1991 - November 1994
BlueCross BlueShield of Tennessee 1984 - 1991
Skills
Process Improvement, Health Insurance, Team Building, Leadership, Call Centers, Managed Care, Insurance, Change Management, Employee Benefits, Management, Customer Service, Call Center, Claim, Healthcare, Operations Management, New Business Development, Performance Management, CRM, Customer Satisfaction, Cross-functional Team..., Medicare, Coaching, Analysis, Business Process..., Strategic Planning, Vendor Management, Human Resources, Business Process, Provider Relations, Budgets, Network Development, Workforce Planning, HIPAA, Strategic Leadership, Team Leadership, Budget Process, Key Performance..., Customer Experience, Claims Management, Leadership Development, Aspect/Avaya Phone..., Workforce Management, Critical Thinking, Restructuring, Workflow Management, PEGA, Agent Desktop
Education
Concord University
Bachelor of Science Degree, Business Administration
BlueCross BlueShield of Tennessee August 2015 - Present
BlueCross BlueShield of Tennessee May 2015 - August 2015
Covenant Transport 2013 - 2014
Andy Berke for Mayor January 2013 - March 2013
Marco's Italian Bistro and Martini Lounge September 2011 - December 2012
T-Mobile June 2008 - May 2009
Skills
PowerPoint, Customer Service, Sales, Microsoft Office, Social Networking, Social Media Marketing, Community Outreach, Proficient Typing Skills, Customer Satisfaction, Event Planning, Social Media, Leadership, Public Speaking, Research, Microsoft Excel, Data Entry, Facebook, Training, Microsoft Word
Education
The University of Tennessee at Chattanooga 2015 — 2017
Master of Science (M.S.), Computer and Information Systems Security/Information Assurance
The University of Tennessee at Chattanooga 2011 — 2013
Bachelor of Science (BS), Sociology and Anthropology: Sociology
Covenant College 2004 — 2007
Sociology
BlueCross BlueShield of Tennessee May 2015 - Present
U.S. Department of State June 2014 - August 2014
Dade County Chamber of Commerce January 2014 - May 2014
United States Marine Corps March 2010 - July 2013
Skills
Pashto, Security Clearance, Corporate Etiquette, Stock Management, Hosting Events, Creative Writer, Public Speaking, Golf, Sailing, Espresso, Basic Martial Arts, Land Navigation, Microsoft Excel, PowerPoint, Translation, Command, Military
Education
Covenant College 2012 — 2015
Bachelor's Degree, International Relations and Affairs, Economics
Defense Language Institute 2011 — 2013
Advanced Linguist Certification, Pashto Language, Highest Honors 3, 3, 2+
General Dynamics Information Technology January 2014 - Present
Rainmakers Strategic Solutions, LLC January 2013 - January 2014
SCAN Health Plan 2010 - 2013
ChildHelp, Inc. 2009 - 2010
SCAN Health Plan 2007 - 2010
Aurora Behavioral Health System 2008 - 2009
Arizona Department of Health Services 2005 - 2008
Schaller Anderson 2004 - 2005
BlueCross BlueShield of Tennessee 2002 - 2004
Mountain States Health Alliance 1996 - 2002
Skills
Managed Care, Hospitals, Clinical Research, Healthcare Operations, Audits, Fraud Analytics, Advanced Analytics, Project Management, Total Quality Management, TQM, Advanced Statistical..., Data Mining, Root Cause Analysis, Quality Improvement, Model Development, OIG, GSA, Medicare Advantage Part..., Medicare Advantage, Medicare Prescription..., Medicaid Managed Care, FDR Compliance, FDR, SNP, HEDIS, NCQA, URAC, JCAHO, CPT, ICD-9, HCPCS, Special Inve, Policy Development, Fraud Detection, Healthcare Management, Healthcare Industry, Healthcare, HIPAA, Auditing, Case Managment, Healthcare Information..., Medicare, Health Policy, Utilization Review, Program Management, Policy, EHR, Utilization Management, Accreditation, Leadership
Education
Bristol College ETSU
Bachelor of Science (BS), Business Administration and Management, General
East Tennessee State University
Nursing Administration, College of Nursing
Cardinal Health June 2010 - Present
BlueCross BlueShield of Tennessee May 2005 - August 2007
Bank of America July 2001 - April 2005
Bank of America August 1999 - July 2001
Skills
Business Analysis, Application design and..., System Design &..., Project management, Process design and..., Strong problem solving..., SDLC, Systems Analysis, Software Documentation, Quality Assurance, Integration, Project Management, Cross-functional Team..., Unix
Education
Middle Tennessee State University 2009 — 2011
Master of Business Administration (M.B.A.)
Delta State University
B.B.A, Computer Information Systems
Middle Tennessee State University
M.S, Accounting & Information Systems
American Medical Response October 2014 - Present
Chattanooga Charter School of Excellence October 2011 - September 2013
BlueCross BlueShield of Tennessee August 2011 - October 2011
Chick-fil-A Homberg Drive August 2009 - December 2009
World Services June 2009 - August 2009
World services January 2009 - April 2009
Superior Ready Mix May 2007 - August 2007
Skills
Computer Proficiency, Communication Skills, Simultaneous..., Translation, Spanish, Bilingual, Writing, Language Teaching, Outstanding people..., Outstanding..., Highly motivated..., Organizational..., Creative Problem Solving, Superior Work Ethic, Leadership, PowerPoint, Microsoft Word, Microsoft Excel, Outlook, Video Editing, Spiritual Teacher, Biblical Studies, Bible teaching, Theology, Philosophy, EMT
Education
The University of Tennessee at Chattanooga 2013 — 2013
Post-Baccalaureate, Teacher Certification Progrom
Covenant College 2006 — 2011
Bachelor of Arts (BA), Biblical & Theological Studies
BlueCross BlueShield of Tennessee April 2009 - 2015
BlueCross BlueShield of Tennessee 2005 - 2009
BlueCross BlueShield of Tennessee 1992 - 2005
Skills
Management, Business Analysis, Process Improvement, Product Development, Leadership, Analysis, Marketing, Business Process..., Cross-functional Team..., CRM, Training, Visio, Business Intelligence, SDLC, Project Management, Health Insurance, Insurance, Team Building
Education
Dalton State College
Associate of Science (AS), Computer Science, Summa Cum Laude
Southern Adventist University
Office Administration
Winship Cancer Institute of Emory University November 2013 - Present
Winship Cancer Institute of Emory University January 2012 - Present
Winship Cancer Institute of Emory University September 2004 - March 2006
Winship Cancer Institute of Emory University January 2001 - September 2005
CIGNA Healthcare September 2000 - January 2001
BlueCross BlueShield of Tennessee September 1998 - August 2000
Omni Home Infusion Company September 1997 - August 1998
Parkridge Medical Hospital May 1995 - September 1997
Parkridge Medical Hospital May 1992 - May 1995
Skills
Community Outreach, Customer Service, Event Planning, Health Insurance, Healthcare Management, Leadership Development, Microsoft Office, Process Improvement, Team Building, Team-oriented, Healthcare, Management, Transplant, Utilization Management, BMT, Case Managment, Cpr Certified, Event Management, Hospitals, Leadership, Nursing Management, Microsoft Word, Bone Marrow..., Case Management, Clinical Research, Nursing, Physicians, Quality Improvement, CPR Certified, Medicine
Education
Southern Adventist University 1989 — 1992
Associate of Science (AS), Registered Nursing/Registered Nurse
Covenant College 1999 — 2001
Bachelor of Applied Science (BASc), Organizational Leadership
Tennessee Valley Authority March 2014 - Present
Tennessee Valley Authority August 2010 - Present
BlueCross BlueShield of Tennessee September 2005 - August 2010
Shaw Industries June 1995 - September 2005
Skills
Internal Audit, IT Audit, Data Analytics, Process Improvement, Quality Assurance
Education
Covington Theological Seminary 2006 — 2008
Master's degree, Lay Ministry
Covenant College 2000 — 2002
Bachelor's degree, Organizational Management
Dalton State College 1993 — 1997
Associate's degree, Business Administration and Management, General
Top $helf Investments, Inc April 2011 - Present
BlueCross BlueShield of Tennessee September 2013 - July 2014
BlueCross BlueShield of Tennessee August 2012 - September 2013
BlueCross BlueShield of Tennessee October 2011 - August 2012
BlueCross BlueShield of Tennessee November 2008 - October 2011
Economy Honda Superstore July 2006 - October 2008
Skills
Health Insurance, Call Center, Benefits Administration, Medicare, Claims Management, Provider Relations, PeopleSoft, Medical Terminology, Outlook, Process Improvement, Access, Data Entry, Accounting, Accounts Payable, Accounts Receivable, Event Planning, Organizational..., Leadership, Automotive, Administrative..., Bookkeeping, Customer Service, Entertainment, Contract Negotiation, Invoicing, Microsoft Office, Modeling, Office Management, Problem Solving, PowerPoint, QuickBooks, Twitter, YouTube, Training, Team Building, Insurance, Microsoft Excel, Microsoft Word, Leadership Development, HIPAA, Public Speaking, Strategic Planning, Organizational..., Coaching, Spreadsheets, Telephone Skills, Teamwork, Analysis, 10 Key, Project Management
Education
The University of Tennessee at Chattanooga 2006 — 2008
Bachelor of Science (BS), Psychology
Covenant College 2003 — 2006
Bachelor of Science (BS), Psychology
CCS 1999 — 2003
High School Diploma, General Studies
The Agora Group September 2014 - Present
Gediz University July 2012 - September 2014
GalaxE Solutions (MEDCO - Express Scripts) December 2011 - June 2012
BlueCross BlueShield of Tennessee April 2010 - December 2011
BlueCross BlueShield of Tennessee July 2007 - April 2010
eFulgent March 2007 - July 2007
Seker Insurance Company November 2002 - May 2005
Universal Studios July 2003 - October 2003
E.U.A.S. Yatagan Power Plant July 2002 - October 2002
Skills
Pega PRPC, Business Process..., Lean Six Sigma, Process Improvement, Requirements Analysis, Statistics, Problem Solving, Six Sigma, MS Project, Project Management, Business Process, Visio, SDLC, Program Management, Software Documentation, Analysis, Scrum, Databases, Business Process Design, Testing, Minitab, Continuous Improvement, Lean Manufacturing, Team Leadership, Industrial Engineering, Process Engineering, Data Analysis, Enterprise Software, Business Analysis, Business Process..., Quality Assurance, Software Project..., Systems Analysis, Enterprise Architecture, Integration, Business Intelligence, PMO, Requirements Gathering, SharePoint, Software Development, Agile Methodologies, Project Portfolio..., Microsoft Project
Education
Dokuz Eylül University 2012 — 2018
Doctor of Philosophy (Ph.D.), Industrial Engineering
Colorado State University-Pueblo 2005 — 2006
Master of Science, Industrial And Systems Engineering
Yildiz Technical University 2000 — 2005
Bachelor of Science, Industrial Engineering
BlueCross BlueShield of Tennessee March 2015 - Present
BCBS January 1996 - Present
Skills
Strategic Planning, Access, Project Management, Business Analysis, Business Process..., Visio, Insurance, Microsoft Office, Process Improvement, Health Insurance, Team Building, Analysis, Employee Benefits, Leadership, Training, Policy, Data Analysis, Customer Service, SharePoint, Coaching, Organizational..., Call Centers, Healthcare, Microsoft Excel, Software Documentation, Vendor Management, Management, System Administration, PowerPoint, Program Management, Team Leadership, Project Planning, Voice Over, Voice Acting, Research, Budgets, Outlook, Leadership Development, Quality Assurance, Employee Relations, Teamwork, Risk Management, Performance Management, Human Resources, Change Management, Public Speaking, Nonprofits, Recruiting, Administration, Fundraising
Education
Covenant College 2006 — 2008
Bachelor of Science (BS), Organizational Management, 3.9
Long Mercedes-Benz of Chattanooga July 2012 - Present
Private Company November 2011 - April 2012
PC Specialist of North Georgia October 2009 - October 2011
Brooker Family Dealerships March 2006 - September 2009
Long of Chattanooga 2004 - 2006
BlueCross BlueShield of Tennessee 2000 - 2004
Skills
Networking, Marketing, Technical Support, Customer Service, Healthcare, Training, Team Building, Insurance, Public Speaking, Sales, Microsoft Office, Customer Satisfaction, Leadership, E-commerce, Management, Negotiation, Sales Management, New Business Development
Education
JD Edwards Enterprise Software 1999 — 2000
Sales Order Management
New Horizons 1996 — 1998
Microsoft Certification
Dalton State College 1993 — 1994
Communication with the Deaf
BlueCross BlueShield of Tennessee April 2015 - Present
Chattanooga T Shirt July 2013 - April 2015
J & J Industries April 2011 - June 2013
H & H Tek August 2007 - May 2010
Skills
Customer Relations, Account Management, Technical Support, Information Technology, Management, Microsoft Office, Outlook, Blackberry Enterprise..., iPad Support, iPhone Support, Mac OS, Active Directory, Microsoft Technologies, VoIP, Sales Management, Structured Cabling, Mobile Technology, Windows 7, Windows XP, Windows 8, Logistics, Virus Removal, Direct to Garment..., Screen Printing, Inventory Management, Customer Service
Education
Coastal Carolina University 1997 — 2002
Marine Biology
The Baylor School 1994 — 1997
BlueCross BlueShield of Tennessee December 2012 - Present
BlueCross BlueShield of Tennessee December 2011 - December 2012
Chattarati March 2009 - December 2011
Collier Construction June 2008 - December 2011
Hamilton County Department of Education August 2004 - August 2008
Skills
Media Relations, Public Relations, Social Media, Editing, Press Releases, Copywriting, Public Speaking, Copy Editing, Non-profits, Marketing, Research, Community Outreach, Newsletters, Strategy, Content Strategy, Content Marketing, Microsoft Office, Marketing Strategy, Advertising, Nonprofits, New Media, Social Media Marketing, Facebook, Social Networking, Journalism, Internal Communications, Blogging, Crisis Communications, Strategic Communications, Marketing Communications, Fundraising, Creative Writing, Email Marketing, Web Content, Online Marketing
Education
Covenant College 1999 — 2004
BA in English, English, Secondary Education
BlueCross BlueShield of Tennessee January 2014 - Present
BlueCross BlueShield of Tennessee September 2003 - October 2013
Sourdillon June 2001 - September 2003
Skills
Purchasing, Process Improvement, Project Planning, Project Management, Change Management, Business Process..., Analysis, Leadership, Cross-functional Team..., Training, Access, Team Building, Management, Strategic Planning, Coaching, Administration, Microsoft Excel, Microsoft Office, PMP, Business Analysis, Visio, Organizational..., Insurance, Leadership Development, Troubleshooting, Forecasting, Employee Benefits, Business Intelligence, System Administration, Outlook, Business Process, IT Strategy, Clarity, Software Documentation, Policy, Systems Analysis, Project Delivery, Databases
Education
Belhaven University Chattanooga 2012 — 2014
Master of Business Administration (M.B.A.)
Covenant College 2005 — 2007
Bachelor's degree, Organizational Leadership
Georgia Northwestern Technical College 2001 — 2003
Associate's degree
BCBST March 2015 - Present
Southern New Hampshire University August 2013 - Present
University of Phoenix January 2013 - Present
BlueCross BlueShield of Tennessee 2011 - March 2015
BlueCross BlueShield of Tennessee December 2008 - December 2011
Web.com March 2008 - November 2008
Golf USA September 2006 - November 2008
Columbia College September 2003 - November 2008
LSI January 2005 - March 2008
Clay County PAL July 2005 - September 2006
Skills
Quality Assurance, Program Management, Problem Solving, Operations Management, Certified Project..., Process Improvement, Executive Management, SDLC, Application Development, Business Analysis, Vendor Management, Process Engineering, PMP, MS Project, Change Management, Integration, Risk Management, Team Leadership, SharePoint, Agile, Team Building, Strategic Planning, Mentoring, ITIL, Cross-functional Team..., PMO, Software Project..., Analysis, Budgeting, Security, Project Planning, Budgets, Leadership, Management, Databases, Training, Strategy, IT Strategy, Software Documentation, Testing, Software Development, Project Management, IT Management, Visio, Enterprise Software, Business Intelligence, Business Development
Education
Webster University 2004 — 2005
Master of Arts, Business & Organizational Security Management
Webster University 2003 — 2004
Master of Arts, Computer Resources & Information Management
Columbia College 2000 — 2002
Bachelor of Science, Computer Information Systems
Cigna January 2015 - Present
Cigna January 2011 - January 2015
BlueCross BlueShield of Tennessee June 2010 - December 2010
Skills
SAS programming, Microsoft Excel, Underwriting, Health Insurance, Insurance, Portfolio Management, Finance, Data Analysis, Management, Research, Sales, Social Media, Customer Service, Financial Analysis, Leadership, Microsoft Office, Public Speaking, Access, Healthcare, Creativity Skills, Training
Education
Purdue University 2014 — 2016
Master of Science (MS), Economics
Covenant College 2006 — 2010
BA, Economics, minor in German, Summa Cum Laude
BlueCross BlueShield of Tennessee July 2014 - Present
US Air Force June 2006 - Present
BlueCross BlueShield of Tennessee December 2012 - July 2014
BlueCross BlueShield of Tennessee July 2012 - December 2012
BlueCross BlueShield of Tennessee October 2011 - July 2012
Blue Cross Blue Shield of Tennessee July 2010 - October 2011
Actionscript Programmer McKee Foods January 2005 - June 2006
Smoothblend Interactive 1999 - 2006
Coptix January 2001 - January 2004
Skills
Adobe CS, SQL, HTML, SDLC, Testing, Sybase SQL, JavaScript, Software Quality..., HP Quality Center, HP/Mercury Load Runner, AIX / Unix, Mainframe, CC Pulse, HP Sprinter, CSS, jQuery, xming, Appscan, Microsoft Office, IBM Optim, Application Security, Visio, Microsoft SQL Server, PHP, MySQL, ActionScript, Windows Server, Rational AppScan, Test Automation, Analysis, Quality Center, Software Documentation, XML, Web Applications, SharePoint, System Testing, Sybase, Adobe Creative Suite, Eclipse, Visual Studio, Requirements Analysis, Quality Assurance, Java, Facets, HP PPM, HP SiteScope, HP ALM, HP Requirements..., Quick Test Pro /...
Education
Pennsylvania State University-Erie Campus 2010 — 2012
Information Systems, Programming, IT
Community College of the US Air Force 2006 — 2008
Aerospace Engineering and Maintenance, Aerospace, Aeronautical and Astronautical Engineering, 4.0
Shaw Industries September 2007 - Present
Shaw Industries September 2007 - January 2010
Heil Environmental 2005 - 2007
Robert Half International 2003 - 2005
BlueCross BlueShield of Tennessee 1997 - 2003
Skills
Management, Human Resources, Sourcing, Deferred Compensation, Leadership, Team Building, Onboarding, Recruiting, Temporary Placement, HRIS, Employee Relations, Talent Management, Talent Acquisition, Sales Management, Time Management, Account Management, Sales, HR Policies, Benefits Administration, Strategic Planning, New Business Development, Negotiation, FMLA, Retail, Labor Relations, Training, Career Development..., Employee Benefits, New Hire Orientations, Cold Calling, Process Improvement, Succession Planning, Organizational...
Education
Covenant College 2002 — 2003
BS, Management
University of Tennessee-Knoxville 1985 — 1988
Red Bank 1981 — 1985
InterContinental Hotels Group (IHG) February 2015 - Present
CGM, Inc July 2014 - December 2014
BlueCross BlueShield of Tennessee May 2013 - June 2014
Nielsen August 2006 - March 2013
SOCMA November 2005 - August 2006
University of Pittsburgh School of Medicine 2002 - 2005
Media Cybernetics 1996 - 2002
Skills
Internal and External..., Marketing Data Research..., Nielsen Media Data..., Segmentation and..., Custom Data Product..., Excellent Communication..., Effective Presentation..., Development of Strategy, Market Research, Segmentation, Analytics, Customer Insight, Database Marketing, Product Management, Marketing Research, Product Marketing, Competitive Analysis, Market Analysis, Strategic Planning, Product Launch, Management, Marketing Strategy, Strategy, Product Development, Cross-functional Team..., Competitive Intelligence, Marketing, Analysis, Direct Marketing, Business Planning, Go-to-market Strategy, B2B, Telecommunications, Leadership, Vendor Management, CRM, Integrated Marketing, Sales, Strategic Partnerships, Business Development, Data Analysis, Consulting, E-commerce
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 2002 — 2005
Master, Business Administration; Marketing
Columbia Union College
Bachelor of Science, Information Systems Management
BlueCross BlueShield of Tennessee November 2014 - Present
Emily's Power For A Cure May 2006 - Present
Co-Founder, Co-Chair April 2006 - November 2008
Children's Hospital at Medical College of Georgia November 1998 - November 1999
Columbia Revenue Integrity, Parkridge Medical Center February 1997 - June 1998
TC Thompson Children's Hospital June 1995 - May 1998
Kids & Nurses of Chattanooga, Inc. November 1995 - January 1997
Memorial Mission Medical Center December 1994 - May 1995
University Medical Center of Eastern NC at Pitt County January 1993 - November 1994
Skills
Hospitals, Healthcare Management, PICU, Healthcare, Nursing, Nurse Auditing, Medical...
Education
Southern Adventist University 2013 — 2014
RN Refresher Review
East Carolina University 1986 — 1992
Bachelor of Science (BS), Nursing
BlueCross BlueShield of Tennessee September 2014 - Present
Blue Cross Blue Shield of Tennessee December 2009 - Present
Beechstreet-A Viant Network November 2008 - August 2009
Cariten Healthcare August 2006 - May 2008
Cariten Healthcare 2006 - 2008
Skills
Healthcare, Contract Negotiation, Provider Contracting, Provider Relations, Network Development, Hospital Reimbursement, Negotiation, Managed Care, PPO, Team Leadership, Customer Service, Contract Management, Health Insurance, Healthcare Reimbursement, Healthcare Industry, Analysis, Medicare, Quality Improvement..., Insurance, Building Relationships, Microsoft Office, Medicare/Medicaid..., Claims Resolution, Team Building, Process Improvement, HIPAA, Strategic Planning, Claim, Logistics, Creative Problem Solving, Conflict Resolution, Volunteer Management, Sales, Inventory Management, Volunteer Coordination, Sales Operations, Problem Solving
Education
East Tennessee State University 1994 — 1999
Bachelor of Science Degree, Business Administration
IBM July 2014 - Present
IBM July 2013 - July 2014
IBM December 2012 - June 2013
JaCorp Technical Solutions January 1990 - January 2013
IBM July 2011 - December 2012
Children's Advocacy Center of Hamilton County January 2001 - August 2012
BlueCross BlueShield of Tennessee January 2006 - July 2011
BlueCross BlueShield of Tennessee 2000 - July 2011
BlueCross BlueShield of Tennessee January 2000 - January 2006
ISN January 1999 - March 2000
Skills
Healthcare Information..., Leadership, Enterprise Content..., Health Insurance, IT Strategy, IT Management, Information Technology, Cloud Computing, Business Analysis, Process Improvement, Solution Architecture, Enterprise Architecture, Strategy, Enterprise Software, Integration, CRM, Agile Methodologies, Management, SDLC, SOA, Governance, Training, Disaster Recovery, Change Management, Networking, Architecture, Business Intelligence, SharePoint, ERP, Pre-sales, Virtualization, Software Project..., Requirements Analysis, System Deployment, DB2, Systems Analysis, Professional Services, Unix, Business Process..., IT Service Management, Business Process, Vendor Management, Microsoft SQL Server, ITIL, Databases, Data Center, Security, Data Warehousing, PMP, Websphere
Education
New Horizons 1999 — 2000
MCSE-Microsoft Certified Systems Engineer, Microsoft
DeVry Institute of Technology 1982 — 1984
Bachelor of Computer Science Program, Computer Science
BlueCross BlueShield of Tennessee November 2014 - Present
Highmark, Inc. December 2013 - November 2014
Highmark, Inc. April 2011 - December 2013
Highmark, Inc. April 2008 - April 2011
Skills
Vendor Management, SDLC, Business Analysis, Data Warehousing, IT Strategy, Program Management, Enterprise Architecture, Requirements Gathering, Process Improvement, Software Development, Requirements Analysis, Project Management, CRM, Visio, PMO, Business Process..., PMP, SharePoint, Project Portfolio...
Education
Duquesne University 2005 — 2007
MS, Leadership and Business Ethics
Indiana University of Pennsylvania 1982 — 1986
BS, Management Information Systems
Bloomberg LP April 2015 - Present
Overwatch Systems October 2013 - April 2015
AAI Corporation May 2012 - October 2013
ITAC Solutions September 2011 - July 2012
Wells Fargo July 2011 - September 2011
BlueCross BlueShield of Tennessee January 2011 - July 2011
Intergraph March 2008 - January 2011
Terravolv December 2008 - May 2009
Pinstripe Inc. August 2008 - October 2008
SAIC September 2005 - March 2008
Skills
C#, Visual C++, .NET, SQL, XML, WPF, WCF, WinForms, MFC, XAML, ASP.NET, Pega PRPC, Windows Workflow..., Microsoft Open XML, Microsoft Office, HTML, Java, JavaScript, Visual Basic, Visual Studio, Oracle, Web Services, Databases, Microsoft SQL Server, Web Applications, Visio, Object Oriented Design, Software Design, C, Android, IIS, Programming, REST, VB.NET, MVC, SOAP, Agile Methodologies, Unit Testing, SOA, Software Development, Software Engineering, Windows Services, Windows Server, Eclipse, System Architecture, Scrum, TFS, Integration, Requirements Analysis, Testing
Education
City University of New York-College of Staten Island 2001 — 2005
Bachelor's of Science, Computer Science, Math
Seton Hall University 1999 — 2000
College of Staten Island (CUNY), Physics, Engineering
BlueCross BlueShield of Tennessee August 2014 - Present
BlueCross BlueShield of Tennessee March 2010 - August 2014
USNR December 1990 - December 2012
BlueCross BlueShield of Florida April 2007 - March 2010
BlueCross BlueShield of Florida May 1999 - April 2007
Skills
Team Leadership, Security, Biometrics, Project Management, System Administration, Physical Security..., Virtualization, Navy, Networking, Servers, Data Center, Security Clearance, Leadership, Access Control, Intrusion Detection, Corporate Security, Security Management, Risk Assessment, Security Operations..., Digital Video, Video Analytics, Vulnerability Assessment, Information Security, Physical Security, Process Improvement, Team Building
Education
Columbia College 1999 — 2002
B.S., Computer Information Systems
Clay High 1987 — 1990
Ke Design February 2014 - Present
BlueCross BlueShield of Tennessee July 2013 - February 2014
Covenant College April 2012 - May 2013
Skills
Graphic Design, Logo Design, Branding & Identity, Adobe Creative Suite, Sports, Production Art, Communication Design, Marketing Communications, Typography, Creativity, Brainstorm Facilitation, Typing, Microsoft Office, Efficiency, Athletics, Web Design, HTML 5, CSS3, Public Speaking, InDesign
Education
Covenant College 2009 — 2013
Bachelor's degree, Interdisciplinary Studies
BlueCross BlueShield of Tennessee November 2013 - Present
BlueCross BlueShield of Tennessee September 2009 - Present
BlueCross BlueShield of Tennessee December 2003 - September 2009
BlueCross BlueShield of Tennessee January 2006 - December 2008
BlueCross BlueShield of Tennessee December 1997 - December 2003
BlueCross BlueShield of Tennessee November 1994 - December 1997
Skills
CA Spectrum, CA Service Operations..., CA eHealth, CA NetQos, ITIL Certified, COBIT, Six Sigma, Disaster Recovery, Enterprise Architecture, Mainframe, ITIL, IT Service Management, IT Management, IT Operations, ITIL v3 Foundations..., Data Center, IT Strategy, Vendor Management, Process Improvement, Windows Server, SDLC, HIPAA, Troubleshooting, Servers, Visio, Networking, Enterprise Software, System Administration, Information Technology, Software Documentation, VMware, Business Continuity, Information Security, Incident Management, Service Management, Integration, Windows, Technical Support, Infrastructure, Call Centers, Windows 7, Testing, AIX, Active Directory, Cisco Technologies, Databases, NetQoS, eHealth, Project Management, Business Analysis
Education
Cleveland State Community College
Information Technology
Colonial Life June 2014 - Present
Colonial Life August 2012 - June 2014
Onlife Health December 2008 - August 2012
Onlife Health November 2006 - December 2008
Blue Cross Blue Shield of Tennessee December 2005 - November 2006
BlueCross BlueShield of Tennessee August 2004 - January 2006
Blue Cross Blue Shield of Tennessee 1995 - 2004
Skills
Leadership, Strategic Planning, Operations Management, Process Engineering, Change Management, Performance Improvement, Pricing, Forecasting Models, Budgeting, Vendor Management, Contract Negotiation, Procurement, RFP, Healthcare, Matrix Management, Team Management, Sales Operations, CRM software, Data Analysis, Budgets, CRM, Managed Care, Team Building, Process Improvement, Forecasting, Program Management, Management, Business Strategy, Business Planning, Medicare, Strategy, Product Development, Cross-functional Team..., Employee Benefits, Account Management, Analysis, Project Management, Salesforce.com, Sales, Business Intelligence, Marketing, Risk Management, Negotiation, Training, Customer Satisfaction, Recruiting, Business Process..., Human Resources, Mergers & Acquisitions, Call Centers
Education
Duke University - The Fuqua School of Business 2010 — 2011
Master of Business Administration, Global Executive Program
Duke University - Fuqua School of Business 2010 — 2011
Health Sector Management Certification
Covenant College 2002 — 2003
Bachelor of Science, Organizational Management
Chattanooga State 2002 — 2003
Certification, Web Design
Chattanooga State 2001 — 2002
Certification, eCommerce
TAFCO Advisors September 2012 - Present
Shared Health July 2006 - April 2012
BlueCross BlueShield of Tennessee March 2005 - August 2006
BlueCross BlueShield of Tennessee February 2004 - March 2005
BlueCross BlueShield of Tennessee March 1999 - February 2004
Skills
Healthcare Information..., EHR, Informatics, Health Information..., HIT, Healthcare, Medicaid, Clinical Decision..., Medicare, Health Insurance, Healthcare Management, Clinical Quality..., Clinical Performance..., Meaningdul Use, EHR Certification, Hospitals, Public Health, Strategic Planning, Quality Improvement, Managed Care, HIPAA, Team Building
Education
New York University School of Medicine
M. D., Medicine
Cornell University
BA, Psychology
BlueCross BlueShield of Tennessee August 2010 - Present
Blue Cross and Blue Shield June 2009 - August 2010
Blue Cross & Blue Shield of Tennessee April 2008 - June 2009
Blue Cross & Blue Shield of Tennessee September 2003 - April 2008
Convergys May 1999 - December 2002
Textile Rubber & Chemical Company May 1998 - August 1998
Skills
Health Insurance
Education
Colorado Technical University 2010 — 2011
AS, Medical Billing & Coding
University of Phoenix 2007 — 2009
MBA, Healthcare Management
North Carolina State University 1995 — 1998
B.S., Textile Management
BlueCross BlueShield of Tennessee July 2014 - Present
City of Chattanooga January 2014 - July 2014
Serendipity Social Management Solutions July 2013 - July 2013
Partnership for Families, Children and Adults April 2012 - July 2013
ValueOptions October 2008 - April 2012
Skills
Event Planning, Non-profits, Fundraising, Community Outreach, Event Management, Social Media, Public Speaking, Data Entry, Research, Marketing, Microsoft Office, Customer Service, Microsoft Excel, Meeting Planning, Nonprofits, Strategic Communications, Recruiting
Education
College of Charleston 1995 — 1999
Bachelor of Arts (B.A.), Communication Studies
Orion HealthCorp March 2014 - Present
WHCCH June 2012 - September 2013
BlueCross BlueShield of Tennessee August 2004 - November 2007
Skills
Medical Billing, Managed Care, HIPAA, EMR, EHR, Medical Coding, Medical Terminology, Medicaid, ICD-10, ICD-9, CPT, Revenue Cycle, Medicare
Education
Georgia Northwestern Technical College 2007 — 2010
Diploma, Health Information/Medical Records Technology/Technician
Dalton State College 1999 — 2001
Paralegal, Law
BlueCross BlueShield of Tennessee October 2004 - Present
Gearhiser, Peters, Lockaby, Cavett & Elliott, PLLC October 2002 - October 2004
Day Pitney LLP September 1997 - September 2002
Skills
SharePoint, Software Documentation, Project Management, Business Analysis, Access, Business Process, Microsoft SQL Server, Business Process..., Document Management, Management, Analysis, Integration, Enterprise Architecture, System Administration, Servers, Program Management, Contract Management, Web Development, Cross-functional Team..., Website Development, Automation, Community Outreach, Legal Software, Six Sigma, Computer Software..., Problem Solving, Legal Technology
Education
Covenant College 1995 — 1996
BS, Organizational Management
Dalton State College 1980 — 1985
Marketing and Management
Southeast Whitfield 1974 — 1979
BlueCross BlueShield of Tennessee July 2007 - Present
The Krystal Company May 2002 - July 2007
The Dixie Group November 1998 - May 2002
Dixie Yarns (The Dixie Group) July 1992 - November 1998
Skills
Access, Outlook, Excel, PowerPoint, Word, Microsoft Office, Spreadsheets, Administrative Support, Visio, Customer Service, Event Planning, Invoicing, Purchasing, Graphic Design, Microsoft Word, Microsoft Excel, Administrative..., Analysis, System Administration, Process Improvement, Time Management, Management, Software Documentation, Program Management, Insurance, Human Resources, PeopleSoft, Training, Employee Relations, Administration, Employee Benefits, Leadership, Budgets, Policy, Public Relations, Office Management, Healthcare, Process Scheduler, Team Building, Project Management, Executive Level...
Education
Covenant College 2006 — 2008
BS, Organizational Management, 3.94
Chattanooga State Technical College 2003 — 2006
AAS, General Management, 3.63
Netrix, LLC October 2014 - Present
Project Leadership Associates October 2013 - October 2014
DeVry Inc. October 2012 - October 2013
SCI Consulting December 2011 - September 2012
Elavon, Inc. September 2011 - December 2011
BlueCross BlueShield of Tennessee June 2011 - August 2011
Allergy, Asthma & Sinus Center August 2009 - June 2011
IntelliSuite Technologies November 2008 - August 2009
Nick Prignano March 2007 - November 2008
James Hamlin & Co. February 2006 - December 2007
Skills
Citrix, Virtualization, Solution Architecture, NetScaler, Information Security, PKI, Team Leadership, Windows Azure, Hyper-V, App-V, Windows Server, Terminal Services, Microsoft Technologies, Technical Writing, VDI, Business Continuity, Disaster Recovery, Atlantis ILIO, VMware, Creative Writing, System Center, Active Directory, Hybrid Cloud, Amazon Web Services..., SCVMM, Web Application Firewall, Content Switches, GSLB, IPv6, Load Balancing, Data Center, Networking, Cloud Computing, Network Administration, Management, Physical Security, Security Management
Education
DeVry University 2001 — 2006
Bachelor of Science (BS), Network and Communications Management
BlueCross BlueShield of Tennessee June 1990 - Present
BlueCross BlueShield of Tennessee June 1990 - Present
Skills
Access, Management, Leadership, Process Improvement
Education
Covenant College 1996 — 1997
Bachelor’s Degree, Organizational Management
The University of Tennessee at Chattanooga 1988 — 1990
Community Health Alliance March 2013 - Present
CIGNA March 2012 - March 2013
BlueCross BlueShield of Tennessee August 2008 - March 2012
VISION HOSPITALITY GROUP, INC. February 2007 - August 2008
BlueCross BlueShield of Tennessee April 1996 - February 2007
Education
Covenant College
BS, Organizational Management
Blue Cross Blue Shield of Tennessee October 2009 - Present
Riverbend Government Benefits Administrators September 2005 - October 2009
BlueCross BlueShield of Tennessee September 2003 - September 2005
BlueCross BlueShield of Tennessee January 2001 - September 2003
Verizon Data Services September 2000 - January 2001
Prudential Healthcare May 1998 - June 2000
GTE Data Services June 1997 - May 1998
Prudential Healthcare October 1989 - June 1997
Skills
Systems Analysis, Visio, Data Warehousing, COBOL, Project Management, Microsoft SQL Server, Management, Team Leadership, Business Analysis, Six Sigma, Microsoft Office, Sybase, MS Project, DB2, JCL, CICS, AIX, Websphere, T-SQL, VB.NET, Iso 9000, Kaizen, SQL, Problem Solving, Microsoft Project, Requirements Gathering
Education
Covenant College 2004 — 2005
Bachelor of Science (BS), Organizational Leadership
BlueCross BlueShield of Tennessee August 2014 - Present
Coyote Logistics March 2013 - August 2014
BlueCross BlueShield of Tennessee January 2011 - March 2013
BlueCross BlueShield on Tennessee 2009 - January 2011
BlueCross BlueShield of Tennessee 2006 - 2009
Skills
Access, PowerPoint, Excel, Word, SnagIt, Facets, Claim, Microsoft Word, Microsoft Excel, Insurance, Medicare, Training, Management, Process Improvement, Analysis, HIPAA, Health Insurance, Leadership, Software Documentation, Employee Benefits, Medicaid, Policy, Customer Service
Education
Covenant College 2002 — 2004
Bachelor of Science, Organizational Management
Dalton State College 1996 — 1998
Associate of Arts, General Studies
Model Influence March 2015 - Present
Sexual Assualt Victims Advocacy Center 2014 - Present
CHI Health 2014 - Present
BlueCross BlueShield of Tennessee September 2012 - January 2014
Skyridge Medical Center April 2012 - November 2012
Hamilton Medical Center February 2011 - July 2012
Erlanger Medical Center 2010 - October 2011
Parkridge East Hospital February 2007 - May 2011
Parkridge Hospital May 2005 - April 2007
Skills
Health Insurance, Medicare, HIPAA, Hospitals, EHR, Healthcare Information..., Informatics, Managed Care, Healthcare, Healthcare Management, Team Building, Medicaid, Utilization Management, Disease Management, Nursing, Medical/Surgical, Acute Care, IV, Patient Safety, Critical Care, ACLS, BLS, Physician Relations, PALS, Health Education, Pediatrics, Patient Advocacy, Registered Nurses, Nursing Education, ICD-9, Medical Terminology, Utilization Review, Quality Improvement, Medical-Surgical, NRP, ICU, Leadership, Inpatient, Training, Patient Education, CPR Certified, Customer Service, EMR, Medication...
Education
Dalton State College 2001 — 2005
BS Nursing, Registered Nursing/Registered Nurse
GNESA
Sexual Assault Forensics
Spring Valley Hospice November 2007 - Present
Alternative Medical Solutions July 2007 - May 2009
Christ the Rock Church August 2003 - June 2007
BlueCross BlueShield of Tennessee October 1998 - July 2003
BlueCross BlueShield of Tennessee August 1997 - October 1998
Skills
Non-profit..., Healthcare, Performance Improvement, Management, Human Resources, Standards Compliance, Conflict Resolution, Business Process..., Microsoft Word, PowerPoint, Public Speaking, Strategic Planning, Leadership, Microsoft Access, Financial Accounting, Employee Training, Microsoft Excel, Customer Service, Research, Project Management, Healthcare Management, Outlook, Team Building, Event Planning, Budgets, Teaching, Nonprofits, Teamwork, Process Improvement, Community Outreach
Education
New York Institute of Technology 2006 — 2008
MBA, Business Administration and Management, General
Crown College 1993 — 1995
Bachelor's Degree, Business Administration and Management, General, 3.9 Summa Cum Laude
Soteres Consulting May 2015 - Present
Alia Musica September 2014 - Present
Child Watch of Pittsburgh March 2011 - Present
Highmark Blue Cross Blue Shield June 2011 - May 2015
PNC Financial Services Group March 2010 - July 2011
BlueCross BlueShield of Tennessee December 2005 - March 2010
Cadence Design Systems December 2000 - December 2005
Hillside Publishing May 1992 - December 2000
Skills
Internal Communications, Corporate Communications, Employee Engagement, Speech Writing, Strategic Communications, Change Management, Organizational Change, HR Communications, Social Media, Strategic Planning, Human Resources, Leadership Development, Crisis Communications, Business Strategy, Management, Strategy, Editing, Press Releases, Program Management, Marketing Communications, Technical Writing, Event Management, Public Relations, Training, Leadership, Public Speaking, Marketing Strategy, Advertising, Marketing, Coaching, Facebook
Education
Dartmouth College 1983 — 1988
BA, English
Washington University in St. Louis 1988 — 1990
MFA, Creative Writing
BlueCross BlueShield of Tennessee October 2014 - Present
Saipem February 2012 - August 2013
Pellegrini Catering Overseas SA March 2008 - January 2012
Armenco May 2007 - February 2008
Bechtel Ltd November 2003 - February 2007
International Committee of The Red Cross April 2000 - November 2003
Credit Bank July 1999 - March 2000
Skills
Contract Negotiation, Microsoft Office, Cost Reporting, Food Cost Analysis, Cost Benefit, Banking, HR Consulting, Document Management, Software Documentation, Management, Translation, Training, Electronic Document..., Invoicing, Program Management, Quality Assurance, Contract Management, Recruiting, Project Planning, Project Coordination, Leadership, Procurement, Human Resources, Access, Forecasting, Accounting, Budgets, Finance, Payroll, SAP, Change Management, Supervisory Skills, Operations Management, Cost Accounting, Cost Control, Auditing, Administration, Inventory Management, Business Planning, Project planning
Education
College of Arts and Technology 1993 — 1998
Bachelor's degree, Education
Computer Systems Institute
Diploma, Computer Science, V.Good
BlueCross BlueShield of Tennessee
Skills
Customer Service, Healthcare, HIPAA, Medicare, Insurance, Leadership, Team Building, Managed Care, Medicaid
Education
Covenant College
Bachelor's Degree, Organizational Management - Business, 3.9
BlueCross BlueShield of Tennessee December 2013 - Present
BlueCross BlueShield of Tennessee February 2013 - December 2013
BlueCross BlueShield of Tennessee June 2011 - February 2013
Dixie Home Crafters April 2008 - November 2008
Convergys October 2001 - July 2004
Skills
Health Insurance, HEDIS, NCQA, Medicare, Insurance, SDLC, Claim, Quality Center, Utilization Management, Process Improvement, Medicaid, Software Quality..., Test Planning, Quality Assurance, Six Sigma, Training, Customer Service, Employee Training, Employee Benefits, HIPAA, Software Documentation, Organizational..., Analysis, Program Management, Team Building, Leadership, Sales, Microsoft Office, Microsoft Excel
Education
Colorado State University-Global Campus 2013 — 2016
Master's degree, Business Management and Healthcare Administration
Colorado State University-Global Campus 2009 — 2012
Bachelor's degree, Organizational Leadership with a Business Administration concentration, 3.65
Preston High School 1991 — 1995
General Education, 3.9
Shelby County Schools November 2014 - Present
UBC - An Express Scripts Company December 2012 - August 2014
BlueCross BlueShield of Tennessee August 1998 - August 2004
Skills
Project Management, Customer Service, Team Building, PowerPoint, Outlook, Public Speaking, Leadership, Process Improvement, Training, Research, Healthcare, Medicare, Leadership Development, Program Management, HIPAA, Coaching, Call Centers, Microsoft Word, Employee Benefits, Employee Relations, Health Insurance, Medicaid, Strategic Planning, Time Management, Microsoft Excel, Data Entry, ICD-9, Project Planning, Quality Assurance, Problem Solving, Medical Terminology, Operations Management, Management, CPT, Policy, Benefits Administration, Human Resources, Mentoring, Adult Education, Teamwork, Inventory Management, Employee Training
Education
Colorado Technical University 2012 — 2014
Master of Science in Management, Project Management
Colorado Technical University
Bachelor of Science in Business Administration, Health Care Management
Colorado Technical University
Associate of Science (A.S.), Medical Billing and Coding
Unum September 2007 - August 2013
BlueCross BlueShield of Tennessee April 2006 - September 2007
Three HD January 2001 - April 2006
Cyclops Web Development January 2000 - January 2001
Skills
ASP.NET, C#, Web Development, Microsoft SQL Server, .NET, SQL, VB.NET, User Interface Design, User Experience Design, AJAX, HTML, CSS, Agile Methodologies, Salesforce.com, Insurance, Disability Insurance, Life Insurance, Web Services
Education
Gordon Conwell Theological Seminary 2013 — 2016
Master of Divinity (M.Div.)
Covenant College 1995 — 1999
Bachelor of Arts (B.A.), English Language and Literature/Letters
Service Monster Drain Technologies May 2015 - Present
Service All, LLC & Mr. Rooter Plumbing of Chattanooga August 2014 - Present
BlueCross BlueShield of Tennessee June 2009 - August 2014
Kenco Group August 2008 - December 2008
Skills
Sales, Marketing, Accounting, Customer Service, Maintenance & Repair, Microsoft Office, Social Media, Marketing Strategy, Sales Management, Account Management, Public Speaking, Social Networking, Social Media Marketing, Budgets, Leadership, New Business Development, Strategic Planning, Team Building, Training
Education
The University of Tennessee at Chattanooga 2014 — 2016
Marketing
Dalton State College 2012 — 2014
Marketing
Kennesaw State University 2006 — 2007
Accounting
Dade County High School 2002 — 2006
College Prep w/ Distinction, College Prep w/ Distinction
OneSource Virtual July 2015 - Present
OneSource Virtual December 2012 - July 2015
BlueCross BlueShield of Tennessee March 2011 - November 2012
BlueCross BlueShield of Tennessee November 2008 - March 2011
Unum July 2000 - October 2008
Skills
PMP, SDLC, Project Management, Problem Solving, Project Delivery, Process Improvement, Vendor Management, Change Management, Business Analysis, MS Project, Project Planning, Software Project..., Project Portfolio..., Analysis, Business Process, Business Process..., Visio, PMO
Education
Clemson University 1992 — 1994
MBA
Clemson University 1986 — 1990
BS, Economics
BlueCross BlueShield of Tennessee March 1996 - Present
Skills
Insurance, Cognos, Leadership, Data Analysis, Healthcare, Testing, SharePoint, Project Management, Health Insurance, Access, Medicare, Microsoft Excel, Training, Data Warehousing, Business Analysis, Process Improvement
Education
Covenant College 2001 — 2002
Bachelor of Science, Organizational Management
Dalton State College 1997 — 1999
Assoicate of Applied Science, Business
Dalton State College 1992 — 1995
Associate of Arts, Psychology
WellPoint June 2014 - Present
BlueCross BlueShield of Tennessee January 2011 - June 2014
Volunteers in Medicine April 2012 - 2014
BlueCross BlueShield of Tennessee 1999 - January 2011
Skills
Healthcare, Nursing, Health Insurance, Managed Care, Healthcare Management, Program Development, Health, Insurance, Research, Case Management, Utilization Management, Telehealth, EMR, Case Managment, Training, Medicaid, HIPAA, Medicare, Provider Relations, Disease Management, Healthcare Information..., Health Policy, Healthcare Industry, EHR, Quality Improvement
Education
The University of Tennessee at Chattanooga 2010 — 2011
BSN, Nursing
Covenant College 2000 — 2002
BS, Organizational Management
Dalton College 1991 — 1994
Associates in Nursing (RN), Nursing
BlueCross BlueShield of Tennessee November 2010 - Present
BlueCross BlueShield of Tennessee September 2008 - November 2010
Skills
Health Insurance, Claim, Insurance, Commercial Insurance, Medicare, Managed Care, Brokers, Underwriting, Life Insurance, Employee Benefits, Disability Insurance, Long-term Care, Health Savings Accounts, Account Management, Customer Service, Benefits Administration, Term Life Insurance, Workers Compensation
Education
Colorado Technical University 2014 — 2016
Masters, Business Administration- Marketing, 3.75
Colorado Technical University 2010 — 2014
Bachelor of Business Administration (B.B.A.), Marketing, B
Lifetouch 1998 - 2012
United States Postal Service November 1997 - December 2000
BlueCross BlueShield of Tennessee March 1997 - June 1997
Education
Dalton State College
Associate’s Degree, Business
CrestPoint Health July 2011 - Present
Integrated Solutions Health Networks, LLC June 2011 - Present
BlueCross BlueShield of Tennessee June 2005 - May 2011
BlueCross BlueShield of Tennessee 2002 - May 2011
Skills
Public Relations, Budgeting, Public Speaking, Sales Management, Medicare, Medicare Supplements, Medicare Part D, Budgets, Health Insurance, Training, Cross-functional Team..., Insurance, Management, Event Planning, Process Improvement, Strategic Planning, Leadership, Healthcare, Managed Care, Community Outreach, Team Building, Medicaid, Customer Service, Policy, Sales, Marketing, Strategic Partnerships, Provider Relations, Employee Benefits, Account Management, HIPAA, Healthcare Industry, Marketing Strategy
Education
Covenant College 1993 — 1995
BS, Organizational Business Management
BlueCross BlueShield of Tennessee November 2014 - Present
Hamilton Medical Center 2009 - 2014
Skills
Customer Service, Leadership, Healthcare, Health Insurance, Registered Nurses, Team Building
Education
The University of Tennessee at Chattanooga 2010 — 2012
BSN, Registered Nursing/Registered Nurse
Cleveland State Community College 2007 — 2009
ASN, Registered Nursing/Registered Nurse
Middle Tennessee State University
MSN, Nursing Education
Tennessee Valley Surveying January 2014 - Present
Volunteer Land Consultants June 2014 - Present
BlueCross BlueShield of Tennessee 1997 - 2011
U.S. Army January 1991 - June 1996
Skills
Medicaid, Medical Billing, Medicare, Customer Service, Claim, Managed Care, Insurance, HIPAA, Employee Benefits, Claims Management, Long-term Care, Benefits Administration, Call Centers, Team Building, Workers Compensation, Process Improvement, Health Insurance, Leadership
Education
University of Phoenix 2008 — 2010
Master of Business Administration (MBA), Business Administration, Management and Operations
Covenant College 1998 — 2000
BS, Organizational Management
UnitedHealth Group July 2015 - Present
Optum November 2011 - Present
BlueCross BlueShield of Tennessee January 2005 - November 2011
BlueCross BlueShield of Tennessee January 1999 - December 2004
Unum 1998 - 1999
Books A Million 1996 - 1998
Skills
Administration..., CAQH CORE, Clearinghouse, Clinical Editing, Contract Monitoring, EDI ANSI X12, HIPAA, Healthcare EDI, Payer Adjudication, Pre-sales, Solution Engineering, WEDI, Workers Compensation EDI, Adjudication, Core, Payer, Business Analysis, Healthcare, Healthcare Information..., Contract Management, EDI, Clinical Research, Solutions Marketing, Medicaid, Process Improvement, Healthcare Industry, Healthcare Management, Software Implementation, Testing, EMR, Software Documentation, SDLC, HL7, EHR, Visio, Integration, SharePoint, Enterprise Software, Business Intelligence
Education
East Tennessee State University 1994 — 1996
BlueCross BlueShield of Tennessee February 2008 - Present
Crawford & Company October 2001 - December 2007
TelTek Inc. March 2000 - September 2001
Pameco Corp. 1999 - 2000
Alumax August 1997 - December 1998
Kawneer Company February 1995 - July 1997
Skills
IT Strategy, Insurance, Program Management, Enterprise Architecture, SDLC, Software Development, HIPAA, Process Improvement, Vendor Management, Business Analysis, Strategic Planning, Strategy, Executive Management, Integration, Business Process..., Healthcare, Data Center, Business Intelligence, Disaster Recovery, Information Technology, Change Management, IT Management, Cross-functional Team..., Health Insurance, Project Management, Team Leadership, Project Portfolio..., Healthcare Information..., Leadership, Data Warehousing, Management, Infrastructure
Education
Dartmouth College 1980 — 1984
BA, Economics and Math
BlueCross BlueShield of Tennessee July 2011 - Present
Holston Counseling September 1998 - July 2011
Skills
Mental Health, Group Therapy, Co-occurring Disorders, Substance Use Disorders, Crisis Stabilization, Case Managment, Medicare, Suicide Assessment, Family Therapy, Mediation, Herding Cats, Long-term Care, Nursing Homes, Mental Health Counseling, Case Management, Crisis Intervention, Psychotherapy, HIPAA, Healthcare Management, Public Speaking, Behavioral Health, Healthcare, Community Outreach, Managed Care, Program Development
Education
East Carolina University 1988 — 1993
MSW, Social Work
BlueCross BlueShield of Tennessee September 2006 - Present
Unum April 1996 - September 2006
Education
Covenant College 2001 — 2003
BS, Business Management
BlueCross BlueShield of Tennessee July 2014 - Present
BlueCross BlueShield of Tennessee April 1976 - Present
BlueCross BlueShield of Tennessee 1976 - 2011
BlueCross BlueShield of Tennessee 1976 - 2011
Skills
Health Insurance, External Audit, HIPAA
Education
Covenant College 2008 — 2010
BS, Organizational Management
Axia University of Phoenix 2006 — 2008
Associates of Arts in Business, Business
BlueCross BlueShield of Tennessee July 2011 - Present
Skills
DB2, ETL, SQL, Data Warehousing, IBM iSeries, Systems Analysis, Data Modeling, SDLC, Microsoft SQL Server, T-SQL, RPG, Stored Procedures, Visio, .NET, Databases, Database Design, Business Analysis, C#, EDI, Transportation, Software Development, VB.NET, Business Intelligence, WCF, CLP, Datastage, Visual Studio, IBM Mainframe, Websphere, AIX, BTEQ, Insurance, Process Improvement
Education
Doctor Babasaheb Ambedkar Marathwada University 1993 — 1997
Bachelor's degree in Computer Science & Engineering
Charles Schwab September 2012 - Present
Agora Group Inc. February 2011 - Present
Wells Fargo August 2011 - December 2011
BlueCross BlueShield of Tennessee March 2011 - August 2011
Alere Health, LLC May 2010 - February 2011
QBE Management Services Asia Operating Headquarters August 2007 - April 2010
Kforce Technology Staffing August 2006 - August 2007
RCG Information Technology January 2006 - July 2006
ADD Group of Companies April 2002 - January 2006
ON Semiconductor May 1999 - April 2002
Skills
Pega, Pega PRPC, Java, J2EE, JSP, JMS, SOAP, XML, JavaScript, Servlets, HTML, CSS, MSP (Midrange Service..., AJAX, SQL, Agile, Scrum, Pegasystems PRPC, Microsoft SQL Server, DB2, Unix, WebSphere Application..., SOA, Eclipse, Tomcat, Software Development, Hibernate, PL/SQL, Enterprise Architecture, JDBC, Spring, Perl, Struts, Web Applications, Software Project..., JBoss Application Server, J2EE Application..., Oracle, Design Patterns, Web Services, WebSphere MQ, Requirements Analysis, Websphere, Agile Methodologies, Business Process..., SDLC, Java Enterprise Edition, UML, Weblogic, Core Java
Education
De La Salle University 1995 — 1999
Bacherlors Degree, Computer Science
doTERRA August 2013 - Present
CCA October 2009 - Present
doTERRA October 2013 - Present
Gordian Health Solutions November 2008 - September 2009
Hemophilia Health Services September 2007 - November 2008
BlueCross BlueShield of Tennessee August 1988 - September 2007
Skills
Project Management, Process Improvement, Performance Improvement, Data Analysis, Management, Leadership, Analysis, Budgets, Forecasting, Software Documentation, Coaching, Healthcare, Microsoft Excel, Access, Team Building, Customer Service, Visio, Training, Call Centers, Human Resources, System Administration, Performance Management, Program Management, Change Management, Leadership Development
Education
Vanderbilt University - Owen Graduate School of Management 2009 — 2012
MBA
Covenant College
BS, Organizational Management
GPS
Global Excel October 2014 - December 2014
BlueCross BlueShield of Tennessee 2001 - 2008
BlueCross BlueShield of Tennessee 1999 - 2001
Skills
Photography, Digital Photography, Blogging, Freelance Writing, Editing, Copy Editing, Proofreading, Book Reviews, Web Content
Education
Covenant College 1994 — 1998
Bachelor's, Sociology
Covenant College 1994 — 1998
Bachelor's degree, Sociology
Allstate August 2014 - Present
BlueCross BlueShield of Tennessee March 2014 - July 2014
State Farm Insurance May 2012 - March 2014
Self employed - Quality Analyst April 2009 - June 2012
BP Elite February 2007 - March 2009
ATT July 1997 - January 2007
Skills
Call Center, Process Improvement, Vendor Management, Team Leadership, Performance Management, Change Management, Customer Service, Team Building, Business Process..., Operations Management, Project Management, Coaching, Call Centers, Program Management, Management, Personnel Management, Leadership, Retail, Training, Software Documentation, Customer Satisfaction, Business Analysis, Outsourcing, Human Resources, CRM, Interviews, Visio, Recruiting, Analysis, Employee Relations
Education
University of Phoenix 1997 — 1997
Business Management
DePaul University 1989 — 1991
Computer Science/Business Management
BlueCross BlueShield of Tennessee July 2015 - Present
Tennessee Valley Authority July 2012 - February 2015
WorleyParsons August 2010 - July 2012
URS April 2005 - August 2010
URS Corporation April 2005 - August 2010
Skills
Billing, Financial Reporting, Accounts Payable, Invoicing, Cost Accounting, Accounts Receivable, Financial Accounting, Accounting, Balance, Auditing, Variance Analysis, Microsoft Excel, Financial Analysis, Financial Statements, Sarbanes-Oxley Act, Financial Audits, Process Improvement, Microsoft Word, Analysis, General Ledger, Account Reconciliation, Internal Audit, PowerPoint, Journal Entries, Research, Budgets, Customer Service, Internal Controls, JD Edwards, Leadership
Education
Middle Tennessee State University 2005 — 2007
MBA, Masters of Business Administration
Clarkson University 1999 — 2001
B.S., Accounting
BlueCross BlueShield of Tennessee July 2014 - Present
Skills
Customer Service, Public Speaking, Social Media, Research, Event Planning, Healthcare, Social Networking, Nonprofits, Public Relations, Community Outreach
Education
Cleveland State Community College
McKesson Health Solutions 2014 - Present
BlueCross BlueShield of Tennessee 2012 - 2013
Florida Blue 2008 - 2012
BlueCross BlueShield of Tennessee 1998 - 2008
John Deere Health 1995 - 1998
Heritage Health Systems, Inc. 1994 - 1995
North American Medical Management, Inc. 1992 - 1994
Skills
Cross-functional Team..., Leadership, Health Insurance, Enterprise Software, Managed Care, Provider Relations, Medicare, Network Development, Strategic Planning, HIPAA, Team Building, Healthcare Information..., Physicians, HMO, Data Analysis, Business Strategy, Analysis, Healthcare, SDLC, Process Improvement, Management, Medicaid, Healthcare Management, Insurance, Strategy
Education
Columbia University - Columbia Business School
Creating and Executing Breakthrough Strategy
Lipscomb University
MBA
Texas A&M University
BBA
BlueCross BlueShield of Tennessee March 2014 - Present
YMCA of Middle Tennessee October 2012 - November 2013
Hoskins & Company, Certified Public Accountants January 2009 - December 2012
Skills
Management, Leadership, Healthcare Management, Public Health, Healthcare Industry, Benefits Administration, Direct Patient Care, Patient Education, Lean Six Sigma, Employee Benefits, Escalation Resolution, Contract Management, Healthcare Information..., QuickBooks, Training, Public Speaking, Customer Service, Event Planning, Team Building, Sales, PowerPoint
Education
Meharry Medical College 2003 — 2005
Master of Science in Public Health, Health Administration
North Carolina Central University 1996 — 2000
Bachelor of Science, Biology
Durham Technical Community College 1999 — 1999
Certified Nursing Assistant, Nursing
Vanderbilt University School of Nursing
Master of Science in Nursing, Family Practice Nurse/Nursing
Endocrinology Consultants of East Tennessee April 2013 - Present
Southern Medical Group December 2006 - April 2013
BlueCross BlueShield of Tennessee April 2004 - December 2006
Park Place Retirement Communities 2002 - 2004
EMP Industries 1998 - 2001
Blue Cross Blue Shield of North Carolina January 1995 - July 1998
Daughters of Charity National Health System 1994 - 1995
Florida Blue November 1990 - February 1994
Munroe Regional Medical Center November 1988 - November 1990
Skills
Healthcare Management, Managed Care, Physician Relations, Healthcare Industry, Contract Negotiations, Healthcare, Revenue Cycle, Medicare, Medicaid, HIPAA, Healthcare Information..., Management, EHR
Education
Widener University 1986 — 1988
MBA, Health and Medical Services Administration
Drexel University 1981 — 1986
Bachelor of Science, Business Administration
First Tee of Chattanooga September 2009 - Present
RiverTrust Solutions March 2008 - July 2009
BlueCross BlueShield of Tennessee March 2007 - March 2008
Mutual of Omaha August 1997 - October 2006
Sentara Healthcare December 1992 - August 1997
US Navy 1974 - September 1992
Education
Duke University 1973 — 1975
MHA, Financial Management
Dartmouth College 1964 — 1972
AB, Sociology/Premed
Highmark Blue Cross Blue Shield February 2014 - Present
BlueCross BlueShield of Tennessee May 2012 - August 2013
UPMC January 2002 - June 2007
Skills
Healthcare, Population Health, Medicare, Healthcare Management, Managed Care, Nursing, HIPAA, Medicaid, Healthcare Information..., Utilization Management, Disease Management, Hospitals
Education
Duquesne University 1991 — 1995
Bachelor's of science, Nursing Science
BlueCross BlueShield of Tennessee February 2012 - Present
BlueCross BlueShield of Tennessee July 2011 - Present
BlueCross BlueShield of Tennessee July 1988 - February 2012
BlueCross BlueShield of Tennessee July 1988 - July 1991
Skills
Process Improvement, Team Building, Leadership, Insurance, Business Analysis, Project Management, Strategic Planning, Healthcare, Vendor Management, Software Documentation, Business Process..., Analysis, Access, Operations Management, Facilities Management
Education
Covenant College 1999 — 2000
Bachelors, Business Organizational Management
BlueCross BlueShield of Tennessee September 2012 - Present
Lanfire Systems June 2011 - September 2012
Skills
Microsoft SQL Server, Software Development, Windows, SQL, Project Management
Education
Dalton State College 2000 — 2011
B.B.A Management Information Systems
Dalton State College
Bachelor of Business Administration (BBA), Management Information Systems, General
BlueCross BlueShield of Tennessee June 2011 - Present
BlueCross BlueShield of Tennessee May 2003 - Present
Skills
Organizational..., Coaching, Business Analysis
Education
Covenant College 2003 — 2004
BS, Organizational Management
Tennessee State University 1986 — 1988
Food Lion September 2005 - February 2006
Food Lion 2005 - 2006
BCBST August 1997 - October 2003
BlueCross BlueShield of Tennessee August 1997 - October 2003
Belk July 1992 - August 1997
Skills
Accounting, Coaching, Customer Service, Invoicing, Insurance, Public Speaking, Training, Management, Sales
Education
DeVry University 2007 — 2012
Bachelor of Science in Business Administration, Human Resource Management
DeVry University
Bachelor of Science, Business Administration; Human Resource Management
BlueCross BlueShield of Tennessee October 2013 - Present
Chattanooga state college August 2011 - October 2013
Volkswagen AG June 2011 - October 2013
Volkswagen/ Honigsberg and Duvel June 2011 - October 2013
CompuCom June 2011 - February 2013
US Navy July 2003 - July 2007
Skills
Windows 7, XP, Hardware, Active Directory, VMware, HP, Virtualization, DNS, Network+, Troubleshooting, Laptops, Software Installation, Help Desk Support, Technical Support, Dell Computers, Networking, VoIP, Cisco Technologies, Microsoft Exchange, Disaster Recovery, Visio, Software Documentation, Customer Satisfaction, Network Administration, Network Security, VPN, Security, Blackberry, IT Management, Technical Training, System Deployment, Norton Ghost, System Administration, Operating Systems, Wireless Networking, VMware ESX, Firewalls, DHCP, BMC Remedy, Routers, WAN, Access, Data Center, Computer Hardware, SCCM, Windows, Workstations, LAN-WAN, TCP/IP, Desktop Computers
Education
Colorado Technical University 2012 — 2016
Bachelor of Applied Science (B.A.Sc.), Information Technology: Security, 4.0
Chattanooga College Medical, Dental, and Technical 2010 — 2012
Associates, Computer Information Systems program, 3.0
Elevate Learning October 2012 - May 2013
USXpress August 2010 - October 2011
BlueCross BlueShield of Tennessee July 2005 - July 2006
FedEx Ground June 2003 - June 2005
Skills
Analytics, Qualitative Research, Microsoft Excel, E-Learning, Financial Analysis, Strategic Planning, Mathematics, New Business Development, Risk Management, Insurance, Entrepreneurship, Social Networking, Leadership, PowerPoint, Microsoft Office, Project Management, Team Building, Analysis, Training, Microsoft Word, Time Management, Teamwork, Management, Budgets, Coaching, Process Improvement, Accounting, Customer Service, Public Speaking, Research, Policy, Leadership Development, Outlook, Human Resources, Nonprofits, Recruiting, Access, Team Leadership, Fundraising, Data Entry, Program Management, Project Planning, Inventory Management, Event Planning, Finance, Forecasting, Contract Negotiation, QuickBooks, Operations Management, Sales
Education
East Carolina University 2012 — 2014
Master of Business Administration (M.B.A.), Accounting
The University of Tennessee at Chattanooga 2009 — 2011
Bachelor of Science (B.S.), Accounting
Samford University, Cumberland School of Law 2006 — 2008
Oakwood College 1999 — 2003
Bachelor of Science (B.S.), Finance
None December 2012 - Present
Cato Corporation 2011 - 2012
BlueCross BlueShield of Tennessee July 2010 - November 2010
Unum March 2001 - December 2009
Education
The University of Tennessee at Chattanooga 1998 — 2000
Bachelor of Science (BS), Accounting
Dalton State College 1994 — 1997
Associate's degree, Biological Sciences
TriZetto Corporation March 2015 - Present
TriZetto Corporation February 2007 - March 2015
BlueCross BlueShield of Tennessee June 2005 - February 2007
BlueCross BlueShield of Tennessee June 2002 - June 2005
Skills
Enterprise Architecture, Quality Assurance, Testing, Software Development, C#, VB.NET, FoxPro, Management, EDI, Blaze Advisor, VBA, Software Implementation, EDI ANSI X12, XML, Web Services, Microsoft SQL Server, SQLite, SQL Server Management..., Crystal Reports, Troubleshooting, Project Management, VBScript, SDLC
Education
Covenant College 2004 — 2011
Bachelor of Science (B.S.), Organizational Management
Defense Language Institute 1990 — 1991
Czech and Slovak languages
BlueCross BlueShield of Tennessee Registered Nurse Case ManagerBlueCross BlueShield of TennesseeMarch 2009 - Present
BlueCross BlueShield of Tennessee 2009 - 2015
BlueCross BlueShield of Tennessee 2009 - 2015
Skills
Customer Service, Insurance, Microsoft Excel, Leadership, Process Improvement, Training, Team Building, Project Management, Sales, Outlook, Healthcare, Medicare, HIPAA, Health Insurance, Medicaid, Healthcare Information..., Managed Care, Policy, Employee Benefits, Data Entry
Education
Colorado Technical University 2010 — 2012
Bachelor's Degree, Bachelor' of Science in Nursing, 3.9
BlueCross BlueShield of Tennessee January 1994 - Present
Skills
Claim, Medicare, Health Insurance, Insurance, Business Analysis, HIPAA, Managed Care, Team Building, Leadership, Employee Benefits, Customer Service, Medicaid, Process Improvement, Training, Healthcare
Education
East Carolina University
East Carolina University
Master of Arts (M.A.)
BlueCross BlueShield of Tennessee Sr. Project AnalystBlueCross BlueShield of TennesseeAugust 1972 - August 2009
Education
Covenant College 1995 — 1996
Business, Management, Marketing, and Related Support Services, BS Organizational Management
BlueCross BlueShield of Tennessee 2002 - Present
Family Medicine Center Cleveland TN 2000 - 2002
Bradley Memorial Hospital 1999 - 2000
Education
Cleveland State Community College 1997 — 1999
Assoiates of Science,, Registered Nursing/Registered Nurse