BlueCross BlueShield of Tennessee
Industry: Company
DescriptionBlueCross BlueShield of Tennessee is the largest health benefit plan company in Tennessee. It is an independent, not-for-profit organization governed by its own board of directors. Headquarters: Chattanooga, Tennessee, United States CEO: J.D. Hickey CFO: John F Giblin Chief medical officer: Andrea D. Willis Subsidiaries: Volunteer State Health Plan, Shared Health, Inc., SVPs: Karen Ward, Roy Vaughn, Andrea D. Willis, Henry Smith
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1,567 BlueCross BlueShield of Tennessee employees in database. Find out everything there's to know about BlueCross BlueShield of Tennessee employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
BlueCross BlueShield of Tennessee Employees
BlueCross BlueShield of Tennessee June 2012 - Present
Life Care Centers of America September 2005 - May 2012
Life Care Centers of America September 2004 - September 2005
Tennessee Valley Authority September 2003 - September 2004
Skills
Cisco, Active Directory, Network Administration, Windows Server, Visio, Troubleshooting, VMware, Healthcare
Education
Tennessee Technological University 2011 — 2014
Starting MBA Studies, Masters Business Administration
Southern Adventist University 2000 — 2004
BS, Computer Information Systems
BlueCross BlueShield of Tennessee July 2013 - Present
BlueCross BlueShield of Tennessee July 2011 - July 2013
CIGNA April 2010 - June 2011
CIGNA August 2008 - April 2010
Unum May 2003 - August 2008
The Hartford March 2002 - May 2003
Liberty Mutual Insurance February 1998 - March 2002
Skills
Employee Benefits, Insurance, Process Improvement, Medicare, Health Insurance, Risk Management, HIPAA, Healthcare, Management, Claim, Medicaid, HMO, Training, Managed Care, Disability Insurance, Claims Management, Provider Relations, Workers Compensation, Risk Assessment, Policy, Brokers, Long-term Care, Health Policy, Account Management, Human Resources, Underwriting, Team Leadership, Operations Management, Six Sigma, Benefits Administration, Compliance Oversight, Certified Green Belt, Business Strategy, Product Development, Innovation, Development Coaching, Life Insurance, Healthcare Industry, Fraud Investigations
Education
Southern New Hampshire University 2014 — 2015
Master of Science Management (MSM), Healthcare Administration, Summa Cum Laude
Southern New Hampshire University 2012 — 2014
Master of Business Administration (MBA), Finance, Magna Cum Laude
Southern New Hampshire University 2004 — 2006
Bachelor of Science, Human Resource Management
McIntosh College 1998 — 2000
Associates, Computer Systems Management
Ellington High School
BlueCross BlueShield of Tennessee March 2010 - Present
BlueCross BlueShield of Tennessee October 2009 - March 2010
Vanderbilt University Medical Center May 2007 - October 2009
Vanderbilt University Medical Center July 2005 - May 2007
National High Magnetic Field Laboratory January 2004 - July 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft SQL Server, Macintosh hardware, Windows Vista, Windows 7, HTML, FrontPage, EndNote, Adobe Acrobat, FileMaker, Dreamweaver, PowerPoint, Visual Basic, Microsoft Publisher, Department Budgeting, Troubleshooting, Meeting Planning, Grant Administration, Windows 8, iPad, Administrative..., Outlook, Data Entry
Education
University of Alabama in Huntsville 2000 — 2003
Bachelor of Science (B.S.), Management Information Systems
Northeast Alabama Community College 1999 — 2000
BlueCross BlueShield of Tennessee April 2013 - Present
BlueCross BlueShield of Tennessee October 2012 - April 2013
BlueCross BlueShield of Tennessee March 2002 - October 2012
CIGNA Healthcare 2000 - 2002
UAB Hospital 1996 - 2000
Skills
Medicare, Health Insurance, Provider Relations, Utilization Management, Managed Care, Medicaid, HEDIS, Disease Management, NCQA, Healthcare, Network Development, HIPAA, Insurance, Healthcare Management
Education
Samford University 1992 — 1996
Doctor of Pharmacy (PharmD), Pharmacy
Samford University 1992 — 1995
Bachelor of Science (BS), Pharmacy
St. Louis College of Pharmacy 1990 — 1992
Pharmacy
The Webb School
Precor April 2013 - Present
Open March 2013 - April 2013
BlueCross BlueShield of Tennessee June 2003 - February 2013
BlueCross BlueShield of Tennessee 2003 - 2013
Skills
Training, Management, Process Improvement, HEDIS, Testing, Proficient with..., , Facets, Mainframe,..., Member Touchpoint..., Business Intelligence, Coaching, Customer Service, Auditing, Conflict Resolution, System Testing, NCQA, Quality Auditing, Call Centers, Employee Training, Hands-on Training, Medicaid Managed Care, Analytics, Records Management, Project Coordination, Salesforce.com, Customer Service..., Customer Service..., HIPAA, Leadership, Insurance, Health Insurance, Team Building, Microsoft Office, Healthcare
Education
Riverside Community College 1989 — 2003
Studied Business
Gore High School 1988 — 1989
College Prep
BlueCross BlueShield of Tennessee June 2014 - Present
University of Tennessee at Chattanooga August 2013 - May 2014
University of Tennessee at Chattanooga August 2012 - July 2013
Calix January 2010 - August 2012
Cambridge Industry Group April 2009 - December 2009
Skills
Java, TCP/IP, JavaScript, Linux, SQL, Troubleshooting, Algorithms, Testing, HTML, PHP, CSS3, JSP, Struts, Hibernate, Databases
Education
The University of Tennessee at Chattanooga 2012 — 2014
Master's degree, Computer Science
Nanjing University of Posts and Telecommunications 2006 — 2009
Master's degree, Telecommunications Engineering
Carl W. Flemister, III November 2005 - Present
Ferrara Candy Company February 2005 - December 2013
Shaw Industries September 2004 - February 2005
CGW, Inc. November 2000 - September 2004
Tennessee Valley Authority February 1978 - October 2000
BlueCross BlueShield of Tennessee February 1974 - January 1978
Skills
Microsoft SQL Server, Visual Basic, SQL, Visio, Databases, Systems Analysis, Business Analysis, Integration, Access, Requirements Analysis, Software Development, XML, HTML, VBScript, Photoshop, VB.NET, Analysis, Web Applications
Education
Southern Arkansas University 1968 — 1973
Bachelor of Science (BS), Mathematics
Open Door Community Health Centers October 2007 - Present
BlueCross BlueShield of Tennessee 2001 - 2003
Skills
Healthcare, Healthcare Information..., EMR, EHR, Customer Service, Microsoft Office
Education
Southern Adventist University
Education
BlueCross BlueShield of Tennessee January 2015 - Present
CVS Pharmacy October 2006 - September 2013
Skills
Time Management, People Skills, Efficent, Research, Creative Writing, Writing, Technical Writing, News Writing, Proposal Writing, Staff Supervision, Leadership, Team Building, Team Leadership, Tourism, Hospitality, Communication, Community Development, Online Research, Compounding, Customer Service, Medication Therapy..., Patient Counseling, Prescription, Microsoft Office, Microsoft Word, PowerPoint, Teamwork
Education
Oxford Brookes University 2013 — 2014
Master of Science (MSc), International Hospitality and Tourism Management
The University of Tennessee at Chattanooga 2007 — 2012
Bachelor of Arts (B.A.), English Writing
BlueCross BlueShield of Tennessee February 2012 - Present
Hilton Worldwide March 2001 - February 2012
Skills
Marketing Strategy, Marketing Communications, Digital Marketing, Change Management, Talent Management, Health Care Reform, Online Marketplace, Direct Marketing, Managed Care, Analytics, Insurance, Health Insurance, Email Marketing, Database Marketing, Marketing
Education
The University of Tennessee at Chattanooga
Bachelor's degree, Journalism
Samford University
Art/Art Studies, General
Cricket Wireless February 2015 - Present
Verizon Telematics, Inc. August 2013 - February 2015
Sprint July 2010 - July 2013
BlueCross BlueShield of Tennessee January 2008 - July 2010
AT&T Mobility September 2005 - January 2008
Skills
Call Centers, Wireless, Telecommunications, Mobile Devices, VoIP, IP, Troubleshooting, Vendor Management, Customer Satisfaction, Technical Support, Training, Customer Experience, Windows, Android, Mobile Technology, Mobile Communications, CDMA, LTE, Cellular Communications, Product Management, Customer Service, Blackberry, GSM, 4G, WiMAX, Oracle Applications, Siebel, OBIEE, Microsoft Office, Team Leadership, Technical Leadership, Technical Training, Technical Analysis, Leadership, Networking, Quality Assurance, Management, Analysis
Education
Morris Brown College 2001 — 2003
Computer Science
Kirby High School 1997 — 2000
High School Diploma, General Studies
BlueCross BlueShield of Tennessee August 2012 - January 2015
BlueCross BlueShield of Tennessee November 2011 - August 2012
Alorica Inc February 2007 - July 2011
Alorica 2007 - 2011
The IT Dept December 2007 - February 2008
Jabil March 2006 - December 2006
Bellsouth Telecommunications May 1999 - August 2005
Skills
Red Hat Linux, Windows 7, XP, Windows Server, Ubuntu, Cisco IOS, Debian, DHCP, DNS, Windows Server 2003, Routers, Switches, Windows Server 2008, Servers, Network Administration, Computer Hardware, System Administration, Bash, Linux, Active Directory, Cisco, Hardware, Printers, Windows, Workstations, Troubleshooting, Cisco Technologies, Technical Support
Education
Snead State Community College 1997 — 1999
Associate of Science, Electronic Engineering Technology
BlueCross BlueShield of Tennessee April 2013 - Present
Posh Piggies Consignment 2013 - Present
Tennessee Cancer Coalition 2012 - 2013
Virginia Commonwealth University 2004 - 2012
The University of Alabama at Birmingham 2001 - 2003
Skills
Clinical Trials, Grant Writing, Public Health, Health Communication, Research Design, Medicaid Managed Care, Program Coordination, Reporting & Analysis, Health Education, Qualitative Research, Health Promotion, Healthcare, SPSS
Education
Virginia Commonwealth University
Master of Public Health (MPH), Social and Behavioral Sciences
University of Alabama at Birmingham
Master of Arts (M.A.), Counseling Psychology
Samford University 1995 — 1999
Bachelor of Science (BS), Business Administration and Management, General
BlueCross BlueShield of Tennessee November 2014 - January 2015
The Asthma and Allergy Group December 2013 - May 2014
Center for Sports Medicine and Orthopedics August 2013 - December 2013
Viverae, Inc. October 2012 - January 2013
Holy Family Memorial January 2010 - October 2012
Synergy Team Workout January 2008 - May 2008
Holy Familiy Memorial Wellness Center January 2006 - January 2008
OSF HealthPlans May 1999 - May 2002
Provena Covenant Medical Center January 1998 - January 1999
University of Illinois at Urbana-Champaign January 1996 - January 1998
Skills
Exercise Prescription, Injury Prevention, First Aid, Coordination, Customer Service, Weight Management, Project Planning, Project Management, Wellness Coaching, Health Education, Healthcare, Personal Training, Strength Training, Blood Pressure, Nutrition, Nutritional Counseling, Nutrition Education, Corporations, Employee Wellness, Fitness Training
Education
University of Illinois at Urbana-Champaign 1991 — 1993
MS, Exercise Physiology
University of Illinois at Urbana-Champaign 1985 — 1990
BS, Bioscience Kinesiology
Northeast Wisconsin Technical College
Practical Nursing, Practical Nursing, Vocational Nursing and Nursing Assistants
Anthem, Inc. March 2014 - Present
BlueCross BlueShield of Tennessee May 2013 - March 2014
BlueCross BlueShield of Tennessee October 2011 - May 2013
Blue Cross Blue Shield of Tennessee October 2010 - October 2011
University of Delaware August 2007 - August 2010
Nanjing University September 2004 - June 2007
Skills
SAS, R, Minitab, Cell Culture, Data Analysis, SPSS, Clinical Trials, Predictive Modeling, Research, Qualitative Research, SAS programming, Data Mining, Analysis, Data Management, Statistics, Analytics, Logistic Regression, Biostatistics, Molecular Biology, Strategy
Education
University of Delaware 2007 — 2010
MS in Science, Biology/Biological Sciences, General
Nanjing University 2004 — 2007
MS, Cell and Molecular biology
Nanjing University of Technology 2000 — 2004
BS, Bioengineering
Willis of Tennessee, Inc. October 2011 - Present
Pittman & Associates July 1998 - October 2011
BlueCross BlueShield of Tennessee 1992 - 1998
Skills
Health Savings Accounts, Health Insurance, Insurance, Employee Benefits, Employee Relations, COBRA, Brokers, Claim, Underwriting, Disability Insurance, Workers Compensation, Life Insurance, Term Life Insurance, Managed Care, Benefits Administration
Education
Mississippi State University
BA
Regence BlueCross BlueShield of Oregon August 2012 - Present
BlueCross BlueShield of Tennessee 2005 - 2012
BlueCross BlueShield of Tennessee 2003 - 2005
BlueCross BlueShield of Tennessee 1999 - 2003
BlueCross BlueShield of Tennessee 1996 - 1999
Parkridge Medical Center 1982 - 1996
Fort Sander Hospital 1981 - 1982
University of Tennessee Research and Medical Center 1979 - 1981
Skills
Quality Management, Program Development, Program Management, Vendor Relationships, Case Management, Provider Relations, Disease Management, Medicare, Clinical Research, Utilization Management, Wellness Education, Data Analysis, Healthcare Accreditation, Contracting, Healthcare Management, Strategic Planning, HEDIS, Healthcare Information..., Managed Care, Medicaid, NCQA, Accreditation, HIPAA, Healthcare
Education
University of St. Francis
Master of Science, Healthcare Administration
The University of Tennessee at Chattanooga
Bachelor of Science, Nursing
Middle Tennessee State University
Associate Degree, Nursing
Triple-S Advantage, BlueCross BlueShield of Puerto Rico 2015 - Present
BlueCross BlueShield of Tennessee December 2013 - December 2014
Humana June 2012 - December 2013
Humana June 2011 - June 2012
Humana August 2008 - June 2011
Humana July 2007 - August 2008
Skills
Health Insurance, HIPAA, Insurance, Leadership, Managed Care, Medicaid, Medicare, Process Improvement, Quality Improvement, Revenue Analysis, Medicare Part D, Healthcare Industry, Team Leadership, Healthcare Management, Vendor Management, Call Centers, Strategic Planning, Management, Healthcare, Team Building
Education
Sullivan University
Bachelor's Degree, of Science in Interdisciplinary Studies
Sullivan University
Associate's Degree, of Science, Summa cum Laude
AES LLC January 2002 - Present
GAF Materials Corporation February 2008 - October 2013
GAF April 2007 - February 2008
Whole Foods Market 2006 - 2007
KPMG 2003 - 2006
BlueCross BlueShield of Tennessee 2000 - 2003
Skills
Internal Audit, Process Reviews, Audit Support, Year End Close, Monthly Close, Physical Inventory, Cycle Counting, Government Contract..., Business Analysis, Financial Analysis, Financial Accounting, Financial Audits, General Ledger, Account Reconciliation, Internal Controls, GAAP, Financial Reporting, Sarbanes-Oxley Act, Variance Analysis, PeopleSoft, Process Improvement, Microsoft Excel, Accruals, Journal Entries, Sarbanes-Oxley, External Audit, Business Process..., Accounting, US GAAP
Education
Rutgers Business School 1997 — 2001
BS, Accounting
Paramus High School 1990 — 1993
Colegio Tajamar September 2013 - Present
BlueCross BlueShield of Tennessee December 2011 - August 2013
Bank of America July 2011 - December 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, English, Windows, Teaching, Editing, Policy, Data Analysis, Public Speaking, Leadership, Social Networking
Education
Saint Louis University 2013 — 2015
Master's Degree, Spanish Language and Literature
The University of Tennessee at Chattanooga 2006 — 2011
Bachelor of Arts (BA), Spanish Language and Literature, 3.6
Universidad de Alcalá 2009 — 2010
Certificate of Completion, Spanish Language and Literature
City of Red Bank, Tennessee Fire Department June 1981 - Present
BlueCross BlueShield of Tennessee December 2007 - October 2012
Unum February 2004 - December 2007
Skills
Investigation, Private Investigations, Fire Investigation, Emergency Services, Hazardous Materials, Public Safety, Fire Management, Rescue, Criminal Investigations, Evidence, Emergency Management, Fraud, Internal Investigations, Policy, Enforcement, Criminal Justice, Physical Security, Management, Project Management, Risk Assessment, Strategic Planning, Investigative Research, Firefighting, Health Care Fraud, Interrogation, Claim, Surveillance, Prosecution, Firearms, Government, Police, Digital Forensics, Process Improvement, Claims Management, Background Checks, Executive Protection, Security Operations, Enterprise Physical..., Investigative Team..., Budget Management, Fraud Detection,..., Predictive Analytics..., Digital Forensics and..., Certified Firearms..., Fire Service Instructor, Leadership Development, Insurance Fraud, Corporate Security, NIMS, Homeland Security
Education
The University of Tennessee at Chattanooga 1981 — 1983
Roane State Community College 1984 — 1984
BlueCross BlueShield of Tennessee IT EngineerLenovoNovember 2007 - April 2009
Skills
Servers, Computer Hardware, Disaster Recovery, Laptops
Education
Surry Community College
The Jacobson Group December 2013 - Present
BlueCross BlueShield of Tennessee June 2004 - March 2012
Sam's Club January 2001 - June 2004
Skills
Customer Service, Temporary Placement, Temporary Staffing, Commercial Insurance, Claim Investigation
Education
Missouri State University 1991 — 1996
none, Elementary Education and Teaching/Music Education
Hillsboro High School 1988 — 1991
High School Diploma
BlueCross BlueShield of Tennessee 2011 - Present
The Ghaffari Residence 2006 - 2011
Bud Davis Cadillac May 1998 - July 2006
Acura of Memphis August 1996 - October 1997
Trustmark National Bank November 1994 - August 1996
Flagstar, Inc - Hardee's March 1991 - August 1994
Education
Kossuth High School
Northeast Mississippi Community College
Covenant Health March 2015 - Present
BlueCross BlueShield of Tennessee April 2014 - March 2015
TeamHealth December 2013 - March 2015
Management Solutions, LLC November 2013 - August 2014
Gastrointestinal Associates, PC September 1998 - August 2014
Gastrointestinal Associates, PC. Knoxville, TN August 1998 - August 2014
Physicians Regional Medical Center, Knoxville, TN 1998 - 2014
Jackson Medical Clinic, Jackson, MS July 1988 - August 1998
Skills
Hospitals, Gastroenterology, Healthcare, ERCP, Board Certified, Medicine, Clinical Research, Physicians, Healthcare Management, Patient Safety, EMR, Family Medicine, Endoscopy, Internal Medicine, Medical Education, Healthcare Consulting, Medical Research, Therapeutic Endoscopy, GI Hospital Specialist, Motility of Esophagus, Hospital GI lab director, Healthcare Information...
Education
University of Massachusetts, Amherst 2014 — 2017
Master of Business Administration (MBA), Masters of Business Administration (MBA)
Ochsner Clinic, New Orleans, LA-Gastroenterology Fellowship 1987 — 1989
Board Certified Gastroenterologist, Gastroenterology Fellowship
Vanderbilt University School of Medicine 1984 — 1987
Internal Medicine Residency, Internal Medicine Residency Program
University of Mississippi Medical Center 1980 — 1984
Doctor of Medicine (M.D.), Medicine, Cum Laude
Mississippi State University 1977 — 1980
Pre-Med Studies, Pre-Med
Capital BlueCross June 2015 - Present
Florida Blue March 2014 - Present
Harvard Pilgrim Health Care 2012 - 2014
BlueCross BlueShield of Tennessee 2008 - 2012
Amerigroup Corporation 2006 - 2008
Skills
Medicaid, Health Insurance, Medicare, Healthcare, Managed Care, Enterprise Architecture, Business Process, Recruiting, Training, Operational Excellence, Cross-functional Team..., Process Improvement, Healthcare Industry, Leadership, Business Analysis, Management, Employee Benefits, Health Policy, Policy, Healthcare Information..., Business Development, Government, Medicare Part D, Health Care Reform, Strategic Planning, Executive Management, Program Management, Access, Insurance, Provider Relations, Business Process..., Data Analysis, HIPAA, Disease Management, Healthcare Consulting, Hospitals, Network Development, Strategy, Vendor Management, Team Building
Education
Robert Morris University
MBA
Robert Morris University
Bachelor of Science Business Administration
BlueCross BlueShield of Tennessee May 2012 - Present
FedEx Office March 2011 - April 2012
NetApp October 2009 - February 2011
University of Phoenix March 2009 - September 2009
FedEx Office March 2008 - February 2009
Travelers Insurance May 2007 - March 2008
Micron Technology April 2006 - April 2007
Skills
ETL, Informatica, Business Intelligence, Datastage, Data Migration, Data Warehousing, PL/SQL, Business Objects, Unix, Data Integration, Shell Scripting, Data Modeling, Databases, DB2, SOA, Teradata Data Warehouse, Teradata
Education
Wayne State University 2003 — 2005
M.S., Computer Engineering
Osmania University 1999 — 2003
B.E., Computer Science And Engineering
BlueCross BlueShield of Tennessee June 2007 - Present
Skills
ETL, Datastage, SQL, Microsoft SQL Server, Oracle SQL, Data Warehousing, PL/SQL, SDLC, Unix, Linux, Oracle, Integration, SSIS, Databases, Database Design, Unix Shell Scripting, Shell Scripting, Business Intelligence
Education
Osmania University 2001 — 2003
Master's degree, Computer Science
Sri Krishnadevaraya University 1997 — 2000
Bachelor's degree, Computer Science
Remington Hotels March 2015 - Present
BlueCross BlueShield of Tennessee October 2014 - January 2015
Tennessee Valley Authority January 2014 - September 2014
Toaster's Electronics June 2009 - January 2014
Collegedale Academy July 2004 - March 2009
Skills
Troubleshooting, Windows, Active Directory, Microsoft Word, Windows 7, Help Desk Support, Microsoft Exchange, Hospitality Industry, Training, Customer Service, Citrix, Software Documentation, Citrix XenApp, Microsoft Office, Citrix XenDesktop, VPN, Windows XP Pro, ITIL, Windows XP, Virtualization
Education
Southern Adventist University 2009 — 2013
Computer Science
Collegedale Academy 2005 — 2009
High School
EMC September 2014 - Present
DataCentric Consulting, LLC March 2014 - September 2014
BlueCross BlueShield of Tennessee August 2009 - January 2014
DataCentric Consulting May 2002 - August 2009
Aviva 2007 - 2008
Amdahl / Fujitsu June 1998 - May 2002
Burnham Service Co. February 1997 - August 1998
Springs Industries 1995 - 1997
MCI 1981 - 1995
Skills
ITIL, Data Center, Business Continuity, Healthcare, Security, Telecommunications, Insurance, Process Improvement, Vendor Management, Change Management, Business Analysis, IT Strategy, Information Technology, Servers, Enterprise Architecture, Build Out, MS Project, SDLC, Strategy, Project Planning, Networking, Visio, Project Management, Program Management, Disaster Recovery, PMP, Integration, Management, Infrastructure, Enterprise Software, Consulting
Education
National Louis University 1987 — 1989
BA, Behavioral Science
BlueCross BlueShield of Tennessee June 2015 - Present
BlueCross BlueShield of Tennessee April 2012 - Present
Latitude36 Inc. December 2010 - April 2012
CIBER, Inc. August 2010 - October 2010
Rose International June 2003 - June 2010
Missouri Hospital Association November 2001 - June 2003
State of Missouri September 1994 - November 2001
Skills
.NET, Databases, JavaScript, SSRS, T-SQL, SQL, ASP.NET, Access, Management, Project Management, XML, Visual Basic, Web Development, Database Design, Unix, VB.NET, PL/SQL, ASP, ETL, SDLC, Requirements Analysis, Business Analysis, Integration, Business Intelligence, Microsoft SQL Server, Program Management, Software Documentation
Education
Missouri State University 1999 — 2001
MSCIS, Computer Information Systems
Wacker Polysilicon North America January 2015 - Present
Wacker Polysilicon June 2014 - January 2015
University of Tennessee September 2013 - May 2014
Chattanooga State Community College August 2011 - December 2012
BlueCross BlueShield of Tennessee March 2008 - December 2010
T-Mobile USA January 2006 - January 2008
CIGNA January 2004 - January 2006
Jewelry Television January 2003 - January 2004
Skills
Microsoft Office, Microsoft Word, Troubleshooting, Process Engineering, Data Analysis, PowerPoint, Microsoft Excel, Chemical Engineering, Leadership, Management, MS Project, Outlook, Access, Software Documentation, Teamwork, Accounts Receivable, Customer Satisfaction, Customer Service, Administrative..., Accounts Payable, Visio, System Administration, Process Improvement, Windows, Accounting, Analysis, Recruiting, Training, Process Scheduler, Data Entry, Public Speaking, Safety, Emerson DeltaV, Waste Water Treatment..., River water treatment, Filter press, Cooling tower, Project Management
Education
The University of Tennessee at Chattanooga 2013 — 2014
Bachelor of Science (BS), Engineering Technology Management
Chattanooga State Technical Community College 2011 — 2012
Associate of Science (AS), Chemical Process Technology
Roane State Community College 1992 — 1993
Business Management
The Coca-Cola Company 2013 - Present
BlueCross BlueShield of Tennessee 2011 - 2013
Lenny's Sub Shop 2007 - 2011
Dream Market and Promotions 2005 - 2006
The Coca-Cola Company 2004 - 2004
Skills
Account Management, Operational Development, Customer Service, Marketing, Research / Analysis, B2B Sales, Project Management, Account Management, Customer Service, Marketing, Sales, Event Planning, Leadership, Management, Marketing Strategy, Microsoft Excel, Microsoft Office, Public Speaking, Social Media, Strategic Planning
Education
Morehouse College 2002 — 2006
Bachelor of Arts (BA), Marketing and Economics
BlueCross BlueShield of Tennessee April 2014 - Present
Cigna October 2012 - April 2014
HSBC July 2008 - October 2012
HSBC July 2008 - October 2012
HSBC July 2008 - June 2009
Walgreens June 2005 - June 2008
Skills
Microsoft Office, Basic Spanish speaking..., Management, Customer Service, Microsoft Excel, PowerPoint, Microsoft Word, Process Improvement, Quality Assurance, Team Leadership, Outlook, Project Management, Business Analysis, Access, Analysis, Data Analysis, Team Building, Risk Management, Teamwork, Call Centers, Banking, Leadership, Marketing, Databases, Time Management
Education
Old Dominion University 2007 — 2011
BS, Marketing and Administration
Lawson Winchester Wealth Management, An Independent Firm May 2014 - Present
Sweet CeCe's Frozen Yogurt & Treats February 2010 - February 2013
First Tennessee Bank December 1992 - June 2009
BlueCross BlueShield of Tennessee May 1987 - December 1992
Skills
Trust Services, Estate Planning, Estate Administration, Fundraising, Non-profit Leadership, Subrogation, Strategic Planning, Litigation, Legal Research, Small Business, Real Estate, Civil Litigation, Insurance, Legal Writing, Securities, Nonprofits, Team Building, Public Speaking
Education
Samford University, Cumberland School of Law
Doctor of Law (J.D.)
University of Alabama
Bachelor of Arts (B.A.), Journalism
United Health Group OptumInsight May 2013 - Present
BlueCross BlueShield of Tennessee October 2011 - December 2012
Experis June 2011 - July 2011
CGI 2009 - 2011
Intel March 2005 - June 2008
SAS 2008 - 2008
Amgen May 2004 - March 2005
Amgen October 2003 - May 2004
Intel July 2000 - October 2002
Intel July 1992 - July 2000
Skills
Data Warehousing, Enterprise Software, Business Intelligence, Testing, SAS, CRM, Cognos, Solution Architecture, Analytics, Project Planning, Databases, Statistics, Business Objects, ETL, Strategy, Strategic Partnerships, Requirements Gathering, Vendor Management, Integration, Product Management, Linux, Leadership, Management, SQL, Pre-sales, Business Intelligence..., Data Mining, Strategic Planning
Education
The University of Georgia 1975 — 1981
MS, Biometrics, Business
Rutgers University-New Brunswick 1971 — 1975
BS, Forest Management and Environmental Science
JFKHS
BlueCross BlueShield of Tennessee June 2014 - Present
Coventry Health Care of Georgia, an Aetna Company January 2012 - June 2014
BlueCross BlueShield of South Carolina September 2008 - December 2011
BlueCross BlueShield of South Carolina September 2004 - September 2008
Lexington Medical Center July 2003 - September 2004
Carolina Care, PA July 1999 - July 2003
Skills
Managed Care, Medical Management, Disease Management, Utilization Management, Data Analysis, Strategic Planning, Medicaid, Medicare, Quality Management, Health Insurance, Wellness, Vendor Management, Customer Engagement, Emergency Medicine, Management, NCQA, Healthcare, Healthcare Management, HIPAA, Quality Improvement, Utilization Review, Physicians, Medicine, Clinical Research, HEDIS, Health Policy, Credentialing, Provider Relations, HMO, Case Managment, PPO, Healthcare Consulting, Healthcare Industry, Network Development, Medicare Part D, Pharmacy, Pharmacy Benefit..., Healthcare Information..., Physician Relations, Hospitals, Healthcare Analytics, EHR, Accountable Care, Population Health, Revenue Cycle, Health Economics, EMR, Medical Coding, Informatics, Healthcare Reimbursement
Education
University of South Carolina - Darla Moore School of Business 2003 — 2005
MBA, Management
The Johns Hopkins Hospital 1996 — 1999
Residency, Emergency Medicine
Abington Memorial Hospital 1994 — 1996
Preliminary Residency, General Surgery
Temple University School of Medicine 1990 — 1994
MD, Medicine
University of Pittsburgh Graduate School of Public Health 1987 — 1989
MPH, Community Health Services
Washington & Jefferson College 1983 — 1987
BA, Biology with Psychology Minor
BlueCross BlueShield of Tennessee April 2014 - Present
Methodist LeBonheur Children's Hospital June 2013 - Present
Methodist LeBonheur Children's Hospital May 2006 - Present
The Regional Medical Center at Memphis May 2008 - September 2009
City of Memphis September 2002 - March 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Cpr Certified, Emergency Room, BLS, CPR Certified, EMR, Healthcare, Healthcare Management, Hospitals
Education
University of North Alabama 2011 — 2014
Currently obtaining Bachelor's Degree with potential for Master's Degree in Nursing Education
Southwest Tennessee Community College 2006 — 2008
Associate's Degree in Nursing
JPMorgan Chase & Co. June 2014 - Present
BlueCross BlueShield of Tennessee January 2012 - May 2014
Oklahoma State University August 2009 - December 2010
A major financial corporation January 2010 - June 2010
Essar Oil Limited September 2006 - December 2008
Skills
C, C++, VBA, SAS programming, SAS Enterprise Guide 4.2, SAS Enterprise Miner, IBM Logic Net, Rapid Miner 5.0, Planner's Lab, SPSS Clementine, CART, SQL, MS Office Suite, MS word, MS Excel, MS Powerpoint, Simio, MS Access, SAS, Microsoft Excel, Microsoft Office, Access, Data Analysis, Analysis, Statistics, SAS Programming
Education
Oklahoma State University 2009 — 2011
M.S., Industrial Engineering & Management
University of Pune 2001 — 2005
B.E., Chemical Engineering
Aegis Health Group July 2014 - Present
Emdeon January 2013 - June 2014
Entrada, Inc August 2011 - November 2012
Gordian Health Solutions December 2006 - July 2011
BlueCross BlueShield of Tennessee December 2006 - July 2011
Blue Cross Blue Shield of Tennessee December 2006 - July 2011
Onlife Health 2007 - 2011
Codigent 2000 - 2003
Healthcare Management Systems 1988 - 2000
Skills
Healthcare Information..., SDLC, Healthcare, SQL, HIPAA, Process Improvement, Business Analysis, Strategic Planning, Software Project..., Database Design, SharePoint, Software Development, Business Intelligence, Change Management, Capital Budgeting, Team Building, IT Service Management, IT Financial Management, Budget Process, Mobile Applications, EHR, Call Center Architecture, Data Centre Architecture, Enterprise Software, Software Documentation, Management, Networking, Vendor Management, Disaster Recovery, Integration, Strategy, Business Process..., Security, Project Management, Information Technology, Leadership
Education
Murray State University 1976 — 1986
Bachelor of Science (B.S.), Computer Information Systems
Lakeshore Marina March 2015 - Present
BlueCross BlueShield of Tennessee September 2014 - Present
Integrity Home Renewal, Inc. January 2009 - Present
Catoosa Family Medicine, PC November 2002 - September 2014
Integrity Business Management April 2007 - April 2011
Diversified Healthcare Services, Inc June 2006 - October 2007
UVA Health Services Foundation August 2001 - June 2002
Mountain Management February 2000 - May 2001
Medical Society November 1999 - January 2001
HBG Enterprises- Taco Bell 1992 - 1997
Skills
Customer Service, Practice Management, Healthcare, Medicare, Leadership, HIPAA, Medical Coding, Medical Records, Management, Accounts Receivable, Employee Benefits, Payroll, Insurance, Medicine, Marketing, Start-ups, Sales, Physicians, Time Management, EMR, Credentialing, Troubleshooting, Managed Care, Healthcare Information..., Real Estate, Family Medicine, Treatment, Operations Management, Patient Safety, Microsoft Office, Medical Billing, Healthcare Consulting, Process Improvement, EHR, Revenue Cycle, Phlebotomy, Revenue Cycle Management, QuickBooks, Office Management, Budgets, Clinical Research, Invoicing, Physician Relations, Healthcare Management, Healthcare Industry, Strategic Planning, Team Building
Education
The University of Tennessee at Chattanooga 2000 — 2001
B.S., Psychology
Academy of Allied Health Careers 1999 — 1999
Certificate, Medical Assisting
Savannah College of Art and Design 1999 — 1999
Architecture
Kenco Fleet Services March 2012 - Present
Maine Army National Guard February 2009 - August 2011
Department of Health & Human Services February 2008 - August 2011
BlueCross BlueShield of Tennessee October 2005 - October 2007
BlueCross BlueShield of Tennessee July 1997 - October 2005
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Teamwork, Customer Service, English, Research, Social Media, Human Resources, Public Speaking, Time Management, Outlook, Account Management, Inventory Management, Insurance
Education
Southern New Hampshire University 2007 — 2012
Bachelor of Applied Science (B.A.Sc.), Business Administration, Management and Operations
BlueCross BlueShield of Tennessee January 2010 - Present
Ernst & Young December 2004 - December 2009
AT&T December 1989 - December 2004
Skills
Supplier Diversity, Vendor, Strategic Sourcing, Management, Vendor Management, Program Management, Supply Management, Procurement, Vendors, Cross-functional Team..., RFP, Leadership, Budgets, Training, Strategic Planning, Strategy, Contract Negotiation
Education
New Jersey City University
BA, Comercial Design
Austerity, LLC February 2014 - Present
Pillsbury Winthrop Shaw Pittman LLP August 2012 - February 2014
Synergy Systems, Inc. July 2011 - June 2012
CareHere, LLC November 2010 - July 2011
Investment Scorecard, Inc. December 2009 - June 2010
Gordian Health Solutions February 2004 - October 2009
BlueCross BlueShield of Tennessee January 2004 - October 2009
Baylor University Medical Center October 1999 - September 2001
US Army February 1992 - June 1999
Skills
ASP.NET, ASP.NET MVC, VB.NET, C#, CSS, T-SQL, Web Services, jQuery, TFS, MySQL, Java, SQL Server, Agile, Subversion, jQuery Mobile, SSRS, Microsoft Office VSTO, People Soft Integration, Cloud Service..., Youtube API, Facebook API, Google Maps API, LinkedIn API, Enterprise Architecture, Android Development, Windows 8 Development, Windows 7 Development, Web Data API, Architecture, Agile Methodologies, AJAX, Databases, Microsoft SQL Server, SDLC, Solution Architecture, WCF, LINQ, SOA, Visual Studio, Web Applications
Education
Park University 2002 — 2007
Fountain-Ft. Carson High School 1989 — 1992
Network 7 Media Center, Inc. 2007 - Present
BlueCross BlueShield of Tennessee July 2005 - March 2013
Stay at Home Mom July 1998 - July 2005
WPGX - TV Fox 28 1994 - 1996
Skills
Event Planning, Accounts Payable, Administrative..., Outlook, Customer Service, Non-profits, PowerPoint, Microsoft Office, Microsoft Excel
Education
Southern Adventist University 2006 — 2009
BS, Business
Gulf Coast Community College 1989 — 1991
AS, General ~ Radiology
BlueCross BlueShield of Tennessee February 2013 - Present
Martin's Point Health Care July 2011 - February 2013
EmblemHealth March 2003 - July 2011
Capital District Physicians Health Plan January 2000 - June 2002
Kaiser Permanente January 1998 - January 1999
Kaiser Permanente January 1996 - January 1998
Skills
Managed Care, Medicare Part D, HMO, PPO, HIPAA, Health Insurance, Healthcare, Medicaid, Healthcare Industry, Provider Relations, Pharmacy Benefit..., Healthcare Consulting, Quality Improvement, Health Policy
Education
State University of New York College of Agriculture and Technology at Cobleskill 1974 — 1976
Associate, Applied Science
American Management Association
GHI Corporate University
GHI Corporate University
SUNY
Associate Degree, Applied Science
BlueCross BlueShield of Tennessee March 2012 - Present
Hilton Worldwide February 2002 - April 2012
Hilton Worldwide March 2009 - March 2012
Hilton Worldwide April 2007 - April 2009
Hilton Worldwide February 2002 - April 2007
Harrah's Entertainment June 2000 - February 2002
Hampton Inn & Doubletree Hotels April 1998 - June 2000
ServiceMaster February 1996 - March 1998
Arnold, Romedy, and Sullivan (ARS) Advertising December 1994 - January 1996
Skills
Marketing Strategy, Event Management, Integrated Marketing, Public Relations, Advertising, Online Advertising, Marketing, Strategic Planning, Partnerships, Hotels
Education
University of Tennessee at Chattanooga 1990 — 1994
Bachelor of Arts, Journalism
Samford University
McKee Foods Corporation Exercise Physiologist- Cardiac RehabHamilton Medical CenterMay 2013 - September 2014
BlueCross BlueShield of Tennessee April 2008 - May 2013
Siskin Rehabilitation Hospital May 2008 - April 2009
Skills
Sports Nutrition, Personal Training, Weight Training, Health Promotion, Strength Training, Wellness, Exercise Physiology, Fitness, Fitness Training, Nutrition
Education
The University of Tennessee at Chattanooga 2011 — 2014
Master's degree, Clinical Exercise Physiology
Ohio University 2003 — 2008
Bachelor of Applied Science (B.A.Sc.), Exercise Physiology
YP February 2010 - Present
Erlanger Medical Center January 2001 - July 2006
BlueCross BlueShield of Tennessee June 1995 - January 2001
Skills
Online Advertising, SEM, Mobile Marketing, Google Adwords, Digital Marketing, PPC, Advertising, Search Advertising, Lead Generation, Direct Marketing, Salesforce.com, Social Media Marketing, Mobile Advertising, Account Management, Online Marketing, Public Speaking, Web Design, Advertising Sales, Accounts Receivable, Marketing Communications, Project Management, Email Marketing, Customer Service, Microsoft Excel, PowerPoint, Invoicing, Health Insurance, Social Media, General Ledger, SEO, Team Leadership, Managed Care, Team Building, Process Improvement, Project Planning, Healthcare, Strategic Planning, Leadership, Social Networking, Web Marketing, B2B, Event Planning, Hospitals, Visio, Public Relations, Cardiology, Fundraising, Customer Acquisition, Healthcare Information..., Microsoft Office
Education
Phoenix College 2009 — 2012
Bachelor's Degree, Health/Health Care Administration/Management
Miller Motte Technicial 2003 — 2006
Associate Degree, Surgical Technology/Technologist
Ooltewah High 1982 — 1986
Claiborne & Taylor Insurance October 2012 - Present
BlueCross BlueShield of Tennessee 1999 - Present
Murfreesboro Insurance Agency May 2004 - October 2012
American National Insurance 1998 - 2004
Mutual of Omaha 1997 - 1999
Skills
Insurance, Commercial Insurance, Property & Casualty..., Workers Compensation, Health Insurance, General Insurance, Small Business, Umbrella Insurance, Casualty, Team Building, Real Estate, Brokers, Claim, Commercial Lines, Customer Service, Disability Insurance, Employee Benefits, Fixed Annuities, Inland Marine, Life Insurance, Sales, Term Life Insurance, Professional Liability
Education
Motlow State Community College 1990 — 1992
Business Administration and Management, General
Coffee County Central High
Business/Commerce, General
Juice Plus April 2015 - Present
Allegiant Air April 2014 - Present
Everywhere June 2009 - Present
Fords Garage Restaurant October 2013 - April 2014
Naples Miller Alehouse January 2011 - December 2013
Medical Assisting January 2012 - March 2012
Stevie Tomato SportsPage May 2010 - May 2011
USXpress Inc April 2007 - March 2009
BlueCross BlueShield of Tennessee April 2002 - October 2004
Skills
Graphic Design, Photography, HTML, Social Media, Digital Photography, Magazines, Editorial, Customer Service, Customer Satisfaction, Medical Assisting, Hospitality, Microsoft Word, Microsoft Office, Microsoft Excel, Event Management, Marketing, Management, Social Networking, Time Management, Facebook, Sales
Education
Southwest Florida College 2011 — 2013
Associate of Science (AS), Medical/Clinical Assistant
Southwest Florida College 2011 — 2013
Associate, Science
Willow Anesthesia Solutions February 2015 - Present
UT Medical Group August 2013 - June 2014
UT Medical Group December 2012 - August 2013
UT Medical Group November 2011 - December 2012
UT Medical Group January 2011 - November 2011
UT Medical Group November 2006 - January 2011
UT Medical Group August 2005 - November 2006
UT Medical Group March 2001 - August 2005
BlueCross BlueShield of Tennessee November 1997 - January 2001
Medic Ambulance Service December 1994 - November 1997
Skills
HIPAA, Revenue Cycle, Medicaid, Healthcare Information..., Healthcare Management, Medicare, Hospitals, EMR, Managed Care, EHR, Process Improvement, Analytics, Healthcare Reimbursement, Healthcare, Training, Medical Terminology, GE Centricity Business..., Microsoft Excel, Microsoft Project, Microsoft Access, Microsoft Powerpoint, DBMS Queries, Cognos, Experian Contract..., PCS, IDX
Education
Northwest Mississippi Community College 2013 — 2015
Currently attending - Business Administration
Southwest Tennessee Community College 2002 — 2005
BlueCross BlueShield of Tennessee May 2014 - Present
BlueCross BlueShield of Tennessee March 2005 - Present
Xantus Healthplan of Tennessee 1998 - 2004
Tennessee Managed Care Network 1996 - 1998
Skills
Network Development, Provider Relations, Managed Care, HMO, Health Insurance, Medicaid, Medicare, HIPAA, PPO, Healthcare Management, Healthcare, Claim, Healthcare Industry, Health Policy, Lean Six Sigma, Revenue Cycle, Leadership, Process Improvement, EHR, Hospitals, Healthcare Consulting
Education
Mississippi State University 1988 — 1992
Bachelor of Arts, English Literature
Lean Six Sigma 2012 — 2013
Green Belt Certification
Health Insurance Association of America 2007 — 2007
MHP, Managed Healthcare Professional Certification
America's Health Insurance Plans 2010 — 2011
MMA, Medical Management Associate
BlueCross BlueShield of Tennessee June 2013 - Present
Shaw Industries January 2013 - May 2013
University of Tennessee at Chattanooga August 2012 - January 2013
Park Center March 2011 - August 2012
Harry & David December 2003 - February 2011
Skills
Organizational..., Leadership Development, Psychology, Microsoft Word, Training, Customer Service, Coaching, Microsoft Excel, Talent Acquisition, Interviews, Human Resources, Management, Time Management, HRIS, Resume Writing, Recruiting
Education
The University of Tennessee at Chattanooga 2012 — 2014
Master's Degree, Industrial and Organizational Psychology, 3.92
Northern Arizona University 2006 — 2008
Master of Arts (M.A.), Psychology, 4.0
University of Tennessee-Knoxville 2002 — 2006
Bachelor of Arts (B.A.), Psychology, Sociology
Lockheed Martin July 2014 - Present
BlueCross BlueShield of Tennessee August 2008 - February 2013
BlueCross BlueShield of Tennessee January 2004 - August 2008
BlueCross BlueShield of Tennessee January 1999 - December 2003
Canadian Imperial Bank of Commerce May 1996 - January 1999
Rose Technology Group Ltd January 1995 - April 1996
Skills
Data Warehousing, DB2, Visio, Unix, Databases, COBOL, Data Modeling, Business Analysis, SQL, Microsoft SQL Server, ETL, SDLC, Software Documentation, AIX, Sybase
Education
The University of Tennessee at Chattanooga 2005 — 2012
Master's degree, Mechanical Engineering
Seneca College of Applied Arts and Technology, ON, Canada 1993 — 1996
DCPA, Computer Programming And Analysis
St. Xavier's College 1983 — 1988
Master's degree, Mathematics
BlueCross BlueShield of Tennessee July 2013 - Present
Erlanger Medical Center January 2012 - July 2013
St. Louis Children's Hospital June 2009 - January 2012
Skills
CPR Certified, NRP Certified, PALS, BLS, Critical Care, Nursing, ACLS, Acute Care, ICU, Patient Safety, Nursing Education, Medical/Surgical, Inpatient, Pediatrics, NICU, Hospitals, Healthcare, IV, Direct Patient Care, Healthcare Management, Medication..., EMR, Patient Advocacy, Patient Education, HIPAA, Registered Nurses, Vital Signs, Medical Terminology
Education
Saint Louis University 2005 — 2009
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Vikus Corporation December 2014 - Present
devstudio42 April 2014 - November 2014
BlueCross BlueShield of Tennessee July 2009 - April 2014
Google May 2009 - August 2009
Google May 2007 - August 2007
Skills
JavaScript, Java, HTML, Git, Linux, C, Haskell, jQuery Mobile, C#
Education
Southern Adventist University 2005 — 2009
BS, Computer Science and Mathematics
Harvard Pilgrim Health Care February 2013 - Present
Blue Cross & Blue Shield of Rhode Island February 2012 - February 2013
BlueCross BlueShield of Tennessee May 2008 - February 2012
Amerigroup Corporation April 2007 - April 2008
Jefferson Government Relations August 2006 - January 2007
Beth Israel Deaconess Medical Center - Plymouth May 2002 - August 2006
Skills
Medicaid, Health Policy, Medicare, Employee Benefits, Program Management, Healthcare, Health Insurance, Policy, Insurance, Managed Care, Health Care Reform, Strategy, HIPAA, Healthcare Industry, HMO, Health Savings Accounts
Education
Roger Williams University
Bachelor of Arts (B.A.), Political Science
BlueCross BlueShield of Tennessee February 2013 - May 2015
Propex June 2010 - December 2012
Jones Management March 2008 - June 2010
Crafted Ink April 2004 - March 2008
Fillauer Companies January 2000 - April 2004
Skills
Advertising, Email Marketing, Web Design, Social Media, Interactive Marketing, Creative Direction, Marketing, SEO, Marketing Strategy, Project Management, Marketing Communications, Brochures, Web Analytics, Interactive Advertising, Graphic Design, Social Media Marketing, Digital Marketing, Online Communications, Online Lead Generation, Interactive Media, Management, Strategy, Strategic Planning, Interaction Design, Online Marketing, Product Marketing, Digital Strategy, Search Analysis, User Interface Design, Online Advertising, Internet Strategy, Event Management, Website Development, Brand Development, Google Analytics, E-commerce, Web Project Management, Integrated Marketing, User Experience, Content Strategy, PPC, Web Strategy, Mobile Marketing, Content Marketing, Mobile Applications, Mobile Technology, Business Requirements, Agile Methodologies, Agile Project Management, Presentations
Education
Savannah College of Art and Design 2005 — 2007
Master of Arts, Interactive Design and Game Development
The University of Tennessee at Chattanooga 1994 — 1999
BFA, Graphic Design
Red Bank High School
Butler Snow LLP May 2014 - Present
The Law Office of Steve Spann December 2013 - Present
Counsel On Call November 2013 - Present
Baker Donelson July 2010 - November 2013
The Law Office of Steve Spann June 2006 - July 2010
BlueCross BlueShield of Tennessee December 2003 - May 2006
Sherrard & Roe, PLC November 1997 - May 2002
Gaylord Entertainment July 1992 - October 1997
First American Corporation February 1990 - June 1992
King and Ballow May 1986 - February 1990
Skills
Civil Litigation, Litigation, Commercial Litigation, Employment Litigation, Business Litigation, Legal Research, Legal Writing, Non-compete Agreements, Litigation Management, Employment..., Employment Law, Trade Secrets, Arbitration, Appeals, Class Actions, Budgets, worker's compensation, Depositions, FMLA, Personal Injury, Discrimination, Trial Practice, Administrative Law, Courts, Corporate Law, Dispute, Health Law, Intellectual Property, Mediation, Trials, Workers Compensation
Education
National Institute for Trial Advocacy 1988 — 1988
Trial Practice Certificate, Law
University of Tennessee College of Law 1981 — 1984
J.D., Law
Middle Tennessee State University 1976 — 1981
B.S., Political Science
Bellevue 1970 — 1976
Portfolio Recovery Associates, Inc. March 2011 - Present
BlueCross BlueShield of Tennessee September 2009 - March 2011
Amerigroup Corporation October 2004 - May 2009
CIGNA October 2002 - October 2004
Corning Cable Systems April 1998 - October 2002
Skills
Talent Acquisition, Employee Benefits, Executive Compensation..., Compensation & Benefit, Employee Relations, HRIS, Talent Management, Deferred Compensation, Succession Planning, Onboarding, Workforce Planning, Performance Management, Applicant Tracking..., Human Resources, Benefits Administration, Temporary Placement, Employee Engagement, HR Policies, HR Consulting, Recruiting, PeopleSoft, Organizational..., Training, College Recruiting, Executive Pay, New Hire Orientations, Hiring, Personnel Management, FMLA, Business Networking, Executive Networking
Education
Ohio University 1996 — 1998
MA, HR, Communications
Stonehill College 1992 — 1996
BSBA, Business Administration
Massabesic High School
SDLC Partners, L.P. June 2008 - Present
Johns Hopkins University, Center for Talented Youth 1999 - Present
BlueCross BlueShield of Tennessee July 2013 - September 2013
EDMC June 2013 - July 2013
BlueCross BlueShield of Tennessee January 2013 - April 2013
HM Insurance Group June 2012 - October 2012
Edifice Information Management March 2012 - June 2012
West Penn Allegheny Health System October 2011 - March 2012
CVS Caremark Specialty Pharmacy June 2008 - October 2011
Misys Healthcare Systems February 2006 - May 2008
Skills
Requirements Analysis, SDLC, Requirements Gathering, Business Analysis, Software Project..., Project Management, Process Improvement, Vendor Management, Visio, Business Process..., Leadership, Consulting, PMO, Enterprise Architecture, Business Intelligence, Information Technology, Training, SharePoint, Resource Management, Integration, Software Documentation, PMP
Education
University of Pittsburgh 1988 — 1992
B.S., Applied Mathematics with Physics Minor
Penn State University 1981 — 1984
Computer Science
BlueCross BlueShield of Tennessee October 2011 - Present
C V Starr June 2007 - April 2011
AIG October 2006 - May 2007
Unum October 1999 - October 2006
Tamarack American February 1995 - October 1999
TMI 1992 - 1993
Seabury & Smith 1991 - 1992
Bertholon Rowland August 1983 - October 1991
Skills
Professional Liability, Insurance Brokerage, Attorneys, Accountants, Underwriting, Insurance, Employee Benefits, Workers Compensation, Health Insurance, Brokers, Legal Liability, Reinsurance, Liability, Casualty, Claim, Risk Management, Management, Training
Education
Bethel University, TN
BA, Business Organization & Management
Queensborough Community College
Associates, Business Management
Found Feather Communications November 2012 - Present
American Red Cross August 2014 - June 2015
BlueCross BlueShield of Tennessee September 2012 - July 2014
Core Plastic Surgery June 2011 - June 2012
Miller Communications, Inc. November 2011 - May 2012
The Grodner Group January 2011 - May 2011
The Fitting Touch July 2010 - February 2011
Katy G. & CO May 2010 - August 2010
Women's Missionary Union February 2010 - April 2010
Skills
MS Office Suite, Photoshop, InDesign, Microsoft Office, Blogging, Marketing Communications, Press Releases, Pre-sales, Account Management, Marketing Strategy, Social Media Marketing, SMO, Public Relations, Event Planning, Fundraising, Sales Logix, Marketing, SEO, WordPress, Market Research, Health Insurance, Healthcare Industry, Facebook, Social Media
Education
Samford University 2007 — 2011
Bachelor of Business Administration (B.B.A.), Marketing and Social Entrepreneurship
State June 2013 - Present
BlueCross BlueShield of Tennessee May 2012 - May 2013
Visiting the Smiths Marketing Research May 2011 - December 2011
UC San Diego August 2006 - May 2009
Great Harvest Bread Company, Chattanooga, TN July 2004 - April 2005
The Reporter Newspaper, Stetson University August 2001 - June 2003
Volusia County Environmental Agency February 2002 - June 2002
Skills
Data Analysis using R..., Microsoft Office 2007..., GIS (geographic..., Mathematical Modeling, SAS programming, SQL, Management, Business Process..., Databases, Business Analytics, R, Data Analysis, Analysis, Statistics, Strategy
Education
Yale University 2009 — 2011
Visiting associate, Biology
University of California, San Diego 2005 — 2011
PhD, Biology
Stetson University 2000 — 2004
B.S., Biology, B.S., Environmental Science
International Paper May 2015 - Present
International Paper April 2015 - Present
Kellogg Company June 2012 - April 2015
BlueCross BlueShield of Tennessee June 2011 - December 2011
AutoZone January 2007 - February 2010
International Paper January 2004 - January 2007
Skills
Consumer Products, SAP, Forecasting, Shopper Marketing, Cross-functional Team..., Supply Chain, Management, Brand Management, Leadership, Talent Acquisition, Customer Service, Process Improvement
Education
Strayer University
Tennessee Valley Authority December 2014 - Present
Scripps Networks Interactive August 2013 - September 2014
BlueCross BlueShield of Tennessee September 2010 - August 2013
Excellus BCBS January 2006 - September 2010
Project Management Horizons, Inc. September 2004 - January 2006
Optum, Inc. 1999 - 2004
Carrier Transicold August 1993 - April 1998
Skills
SDLC, Business Process..., Process Improvement, Program Management, PMO, Project Management, Vendor Management, PMP, Visio, Cross-functional Team..., Software Project..., Green Belt, Agile/Scrum, Strategic Planning, Presenter, Instructor-led Training, Project Portfolio..., Training, Requirements Analysis, IT Strategy, Project Delivery, Management, Strategy, Six Sigma, Operations Management, MS Project, Integration, Business Intelligence, Business Process, Risk Management, Change Management, Quality Assurance, Requirements Gathering, Resource Management
Education
Syracuse University 1991 — 1993
MBA, Marketing/International Business
State University of New York College at Geneseo 1980 — 1984
BA, French/Political Science
Ernst & Young May 2012 - Present
Bank of America August 2010 - May 2012
Bank of America June 2008 - August 2010
Bank of America June 2007 - September 2007
Bluecross Blueshield of Tennessee February 1999 - June 2006
Sonata Software Limited August 1995 - February 1999
Skills
Banking, Segmentation, Direct Sales, Product Management, Financial Risk, Financial Regulation, Operational Risk..., Project Management, Risk Compliance, Cross-functional Team..., Fraud Prevention, Process Improvement, Six Sigma, Strategic Sales..., Small Business, Portfolio Management, Process Design, Financial Services, Software Solution Sales, Governance, Analysis, Business Analysis, Fraud, Strategy, Management
Education
University of Virginia Darden School of Business 2006 — 2008
MBA
National Institute of Technology Tiruchirappalli
BE
WELCOA (Wellness Council of America) November 2013 - Present
BlueCross BlueShield of Tennessee August 2013 - November 2013
BlueCross BlueShield of Tennessee January 2010 - August 2013
Gordian Health Solutions June 2009 - November 2011
BlueCross BlueShield of Tennessee July 2008 - June 2009
Blue Cross Blue Shield of Tennessee June 2007 - July 2008
Blue Cross Blue Shield of Tennessee February 2007 - July 2007
Blue Cross Blue Shield of Tennessee May 2005 - February 2007
Three Springs 2001 - 2002
Skills
Organizational..., Leadership Development, Employee Engagement, Healthcare, Process Improvement, Performance Management, Employee Relations, Training, Executive Coaching, Change Management, Data Analysis, Coaching, Human Resources, Management, Program Management, Management Consulting, Talent Management, Employee Benefits, Project Management, CRM, Consulting, Team Building, Leadership, Recruiting
Education
The University of Tennessee at Chattanooga 2004 — 2006
M.S, Industrial and Organizational Psychology
Northern Arizona University 1998 — 2001
B.S ., Psychology
barclaycard July 2013 - Present
D. E. Shaw & Co. May 2008 - June 2013
Goldman Sachs September 2007 - May 2008
Empire BlueCross BlueShield October 2002 - July 2007
BlueCross BlueShield of Tennessee February 2001 - September 2002
WRCB August 1999 - October 2000
WGHP January 1998 - June 1999
WITN September 1994 - December 1997
Skills
Access, SharePoint, Editing, Software Documentation, Microsoft Excel, VBA, Process Improvement, Data Analysis, Microsoft SQL Server, Technical Writing, Quality Control, Python, Finance, Microsoft Access, SharePoint Designer, C#, Powershell, SAS, Intersystems Cache, Hedge Funds, Social Media, Business Analysis, SQL
Education
University at Albany, SUNY 2003 — 2007
MBA, Information Technology
Syracuse University 1990 — 1994
BS, Broadcast Journalism, Minor in IST
Salisbury School 1986 — 1990
WellPoint May 2013 - Present
BlueCross BlueShield of Tennessee February 2009 - February 2013
The Law Office of Sneckenberger & Sneckenberger, LLC November 2005 - February 2009
Skills
Medicare, Health Insurance, Policy, Government, Medical Compliance, HIPAA, Medicare Part D, Change Management, Insurance, Managed Care, Healthcare, Health Policy, Healthcare Management, Risk Assessment, Health Care Fraud, Health Care Reform, Legal Research, Analysis, Governance, Performance Improvement, Contract Management, Privacy Law, Training, Public Policy, Healthcare Industry, Claim, Management, Process Improvement, Network Development
Education
Samford University, Cumberland School of Law 2001 — 2004
Troy University 1997 — 2001
BS, Environmental Science
Accenture March 2007 - Present
CSC 2005 - 2007
CSC 1999 - 2005
BlueCross BlueShield of Tennessee 1996 - 1999
CareFirst BlueCross BlueShield 1987 - 1994
Skills
Outsourcing, IT Strategy, IT Outsourcing, Solution Architecture, Strategy, Enterprise Architecture, Management, Integration, Risk Management, Information Technology, Consulting, Business Development, Leadership, Infrastructure, Business Process..., Business Transformation, Business Process, Analysis, ITIL v3 Foundations...
Education
St. Mary's College of Maryland
BCBS Tennessee July 2012 - Present
BlueCross BlueShield of Tennessee 2008 - Present
BlueCross BlueShield of TN 2008 - Present
KPMG LLP 2001 - 2008
KPMG Advisory 2001 - 2008
Humana 1999 - 2001
United Healthcare 1996 - 1999
UtiliMed 1993 - 1996
Education
University of Illinois at Chicago 1997 — 2001
MBA, Health Informatics
Ohio University 1988 — 1992
BlueCross BlueShield of Tennessee January 2013 - Present
FEPOC in Washington,DC August 2012 - December 2012
ADT Security Services February 2012 - August 2012
BCBST February 2010 - January 2012
PWC January 2009 - January 2010
Skills
Enterprise Architecture, CISSP, Integration, Oracle, Information Security, Disaster Recovery, IT Audit, SQL, ITIL, IT Strategy, Solution Architecture, Requirements Analysis, Security, Microsoft SQL Server, Active Directory, VMware, Information Security..., Penetration Testing, Unix, Identity Management, Citrix, Servers, Networking
Education
Oklahoma City University 2006 — 2007
Master of Business Administration (MBA), Finance, General
University of Central Oklahoma 1998 — 2002
Bachelor of Computer sience
Nurture Realty July 2013 - Present
Keller Williams Realty June 2006 - June 2013
The Regence Group 2005 - 2006
BlueCross BlueShield of Tennessee June 2004 - February 2005
BlueCross BlueShield of Tennessee May 2001 - June 2004
Skills
Real Estate, Financial Analysis, Negotiation, Strategic Planning, Team Building, HUD, Selling, New Business Development, REO, Foreclosures, Investors, Single Family Homes, Short Sales, Investment Properties, New Home Sales, Accounting, Sellers, First Time Home Buyers, Buyer Representation, Listings, Buyers, Property, Real Estate Transactions, Bookkeeping, Condos, Property Management, Referrals, Residential Homes, Marketing, Business Strategy, Microsoft Excel, Contract Negotiation
Education
The University of Tennessee at Chattanooga 2001 — 2004
MBA, Entrepreneurial and Small Business Operations, 3.75
Southern Adventist University 1997 — 2001
Bachelor of Business Administration (BBA), Accounting and Business/Management w/ Minor in Marketing, 3.83
LIVE TO INSPIRE PRODUCTIONS June 2015 - June 2015
Third Story Films May 2015 - May 2015
Third Story Films May 2015 - May 2015
DGM Video Productions April 2015 - May 2015
Chattanooga Film Festival April 2015 - April 2015
Fancy Rhino April 2015 - April 2015
BlueCross BlueShield of Tennessee June 2014 - January 2015
Mise En Scenesters: Frightening Ass Film Festival IV October 2014 - October 2014
Chattanooga Film Festival April 2014 - April 2014
Best Buy August 2007 - November 2013
Skills
Editing, Film, Photography, Sales, Merchandising, Commercials, Television Directing, Directing, Writing, Video Production, Video Conversion, Cinematography, Mobile Devices, Customer Satisfaction, Loss Prevention, Retail Sales, Customer Service, Live Events, Store Management, Digital Media, Retail, Video, Microsoft Office, Video Editing, Social Media, Social Networking, Final Cut Pro, Television
Education
University of North Texas 2006 — 2011
Bachelor of Arts Degree in Film , Film/Cinema/Video Studies
Tallahassee Community College 2002 — 2004
Associates Degree, General
TIBCO Software Inc. September 2014 - Present
BlueCross BlueShield of Tennessee October 2010 - Present
PWC (PriceWaterHouseCoopers) 2009 - Present
Ultimo Software Solutions Inc May 2007 - Present
TVA 2007 - Present
Deloitte Consulting 2007 - Present
TIBCO Software Inc. 2014 - 2014
Capgemini Consulting January 2002 - May 2005
Patni Computer Systems 2004 - 2005
Ventus Infotech 2000 - 2002
Skills
Java Enterprise Edition, JavaScript, Core Java, TIBCO, Enterprise Software, Sun Certified Java..., Swing, Business Analysis, SOA, SDLC, Requirements Analysis, Enterprise Architecture, E-commerce, Oracle, Software Project..., EAI, Integration, WebSphere, Java
Education
Saurashtra University 1995 — 1999
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering
Vonage Business Solutions June 2012 - Present
BlueCross BlueShield of Tennessee June 2008 - June 2012
Covista Communications September 1998 - June 2008
Skills
SQL, Telephony, SIP, Provisioning, Telecommunications, Troubleshooting, VoIP, IP, MySQL
Education
Rutgers University-New Brunswick 1992 — 1998
BlueCross BlueShield of Tennessee March 2013 - Present
Emdeon June 1999 - March 2013
WebMD 1999 - 2008
SunChoice Medical Supply September 1998 - June 1999
National Roofing Contractors Association October 1995 - November 1997
Sheet Metal & Air Conditioning Contractors' National Association August 1993 - October 1995
Skills
Strategic Planning, Customer Service, Project Management, Program Management, Cross-functional Team..., Product Management, Vendor Management, Contract Negotiation, Operations Management, Budgets, Management, Team Building, Team Leadership, Leadership, Business Analysis, Strategy, Process Improvement, Account Management, Negotiation, Training, Business Process..., CRM, Sales Management, Business Development, Salesforce.com, Strategic Partnerships, Change Management
Education
Presbyterian College 1986 — 1990
BS, Political Science, History
Q Strategies April 2014 - Present
BlueCross BlueShield of Tennessee January 2009 - April 2014
Partnership for Families, Children and Adults October 2005 - January 2009
Chattanooga Symphony and Opera January 2004 - September 2005
Skills
Fundraising, Human Resources, Event Planning, Corporate Communications, Marketing Strategy, Community Outreach, Data Entry, Blogging, Nonprofits, Arts Administration, Talent Management, Non-profits, Public Relations, Leadership Development, Marketing, Public Speaking, Organizational..., Leadership, Grant Writing, Editing, Employee Benefits, Internal Communications, Strategic Planning, Marketing Communications, Program Management, Media Relations, Volunteer Management, Strategic Communications
Education
Southern Methodist University 2001 — 2003
MA, Arts Administration
Southern Methodist University - Cox School of Business 2001 — 2003
MBA, Marketing
Trinity University 1994 — 1998
BA, Art History
Trinity University 1994 — 1998
BA, Business Administration
CVS Caremark December 2007 - Present
CVS Caremark August 2005 - December 2007
CVS Caremark June 2003 - August 2005
Capital Blue Cross January 2000 - August 2002
BlueCross BlueShield of Tennessee August 1996 - January 1999
Skills
Customer Service, Budget, Project Management, Call Center, Managed Care
Education
Wilkes University 1989 — 1991
Bachelor of Arts, English/ Elementary Education
Penn State University 1987 — 1989
N/A, English
WVP Health Authority April 2015 - Present
BlueCross BlueShield of Tennessee May 2014 - Present
Community Health Alliance October 2013 - Present
Knoxville May 2013 - Present
CHRISTUS Health August 2010 - April 2013
Horizon Academy West September 2004 - August 2010
Maui AIDS Foundation August 1997 - August 2002
New Mexico Department of Health HIV/STD/AIDS Prevention aned Services Bureau 1994 - 1996
Skills
Patient Navigation, Healthcare Management, Medical Social Work, Federal Grant Management, Public Policy, Health Care Reform, Case Managment, Breast Cancer, HIV prevention, School Social Work, Non-profit..., medical oncology, radiation oncology, Surgical Oncology, Grief Counseling, Mental Health Counseling, Patient Counseling, Student Counseling, Oncology, Grants, Case Management, Radiation Therapy, Healthcare, Program Development, Social Services, Nonprofits, Mental Health, Community Outreach, Community Development, Psychotherapy, Management, Public Speaking, Managed Care
Education
The University of New Mexico 1992 — 1996
Bachelor's degree, Sociology
New Mexico Highlands University
Masters Degree, Social Work
Blue Cross Blue Shield of Florida October 1998 - Present
BlueCross BlueShield of Tennessee August 2003 - December 2003
Florida Blue October 1998 - August 2003
Skills
Health Insurance, Managed Care, Medicare, Account Management, Insurance, Sales, Customer Service, Employee Benefits, Leadership, Marketing, Vendor Management, Process Improvement, Team Building
Education
Polk Community College
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities
University of South Florida
BlueCross BlueShield of Tennessee September 2014 - Present
BlueCross BlueShield of Tennessee August 2012 - September 2014
BlueCross BlueShield of Tennessee December 2008 - May 2012
The Comdyn Group June 2008 - December 2008
Sage November 2007 - May 2008
National Terrorism Preparedness Institute, St. Petersburg College September 2000 - November 2007
Skills
SDLC, Business Analysis, Visio, SharePoint, Process Improvement, Business Intelligence, Databases, Requirements Analysis, Enterprise Architecture, PMP, MS Project, SQL, Software Project..., Systems Analysis, Data Warehousing, Project Management
Education
St. Petersburg College
St. Petersburg Junior College
University of Phoenix-Tampa Campus
University of South Florida-St. Petersburg Campus
Sanofi June 2015 - Present
Valeant Pharmaceuticals January 2014 - June 2015
IMS Health July 2011 - December 2013
BlueCross BlueShield of Tennessee August 2010 - October 2010
PharmARC July 2007 - July 2009
3M Health Care May 2006 - July 2006
Skills
Forecasting, Marketing Analytics, Business Intelligence, Market Research, Patient Anlytics, Market Analysis, Pharmaceutical Industry, Business Development, Data Analysis, Management, Project Management, Competitive Intelligence, SAS, Segmentation, Competitive Analysis
Education
The University of Texas at Arlington - College of Business 2009 — 2011
MS, Healthcare Administration
National Institute of Pharmaceutical Education and Research 2005 — 2007
MBA(pharm), Pharmaceutical Marketing
L M College of Pharmacy, Ahmedabad 2001 — 2005
Bachelors in Pharmacy, Pharmaceutical Sciences
BlueCross BlueShield of Tennessee August 2000 - Present
Olan Mills 1997 - 2000
Phideas Communications Agency 1994 - 1996
MTSU 1990 - 1991
Coping Magazine 1988 - 1989
Nashville Scene 1986 - 1988
Skills
Strategic Communications, Internal Communications, Marketing Communications, Newsletters, Web Content, Publications, Branding & Identity, Advertising, Strategy, Graphic Design, Presentations, Leadership, Strategic Planning, Press Releases, Speechwriting, Editorial, Marketing Strategy, Research, Collateral, Executive Presentations, Health Insurance, Corporate Communications, Speech Writing, Crisis Communications, Management, Communications Planning, Content Management
Education
Middle Tennessee State University 1976 — 1981
Bachelor's degree, Mass Communication/Media Studies
BlueCross BlueShield of Tennessee October 2014 - Present
University of South Carolina Beaufort August 2011 - October 2014
BetaCosine Consulting April 2009 - October 2014
University of Maine March 2009 - August 2011
University of Maine September 2006 - August 2011
Skills
Data Analysis, Statistics, Research, Social Media, Psychology, Marketing Research, Data Mining, Community Outreach, Research Design, Analysis, Management, Qualitative Research
Education
University of Maine 2006 — 2008
MA, Social Psychology/Psychophysiology
San Francisco State University 2004 — 2006
BA, Psychology
Southern Adventist University August 2009 - Present
Minute Clinic September 2008 - February 2009
Weight Loss April 2008 - September 2008
BlueCross BlueShield of Tennessee May 2000 - August 2006
Education
Southern Adventist University 2005 — 2006
MSN, Family Nurse Practitioner
Southern Adventist University 1994 — 1997
BSN, Nursing
Southern Adventist University 1992 — 1994
ASN, Nursing
Axiom Systems Inc. October 2006 - Present
UnitedHealth Group April 2005 - October 2006
BlueCross BlueShield of Tennessee April 1999 - April 2005
Skills
EDI, SDLC, Requirements Gathering, Data Warehousing, Unix, Microsoft SQL Server, Actian Pervasive, Software Project..., SQL Server, Requirements Analysis, Oracle, DB2/SQL, Sybase Ecmap, Integration, SharePoint, Sybase, Facets Extensions, C, C++, Visual Basic, DB2, Visio, PL/SQL, Agile Methodologies, Systems Analysis, Facets, Visual Studio, Informatica, MDE, WebSphere Application..., MVS, TIBCO, Perl, .NET, IBM iSeries, iHealth, SAS, Business Intelligence, Java, JavaScript, ASP, ASP.Net, Fortran, Pascal, Turbo Pascal, Object Pascal, Oracle SQL Developer
Education
University of North Florida
Bachelor of Science
Santa Fe Community College
Associate of Arts (AA)
Atlantic Natural Foods February 2015 - Present
BlueCross BlueShield of Tennessee October 2013 - December 2014
Sportswatch May 2013 - August 2014
Adventist Athletes February 2012 - August 2013
Southern Adventist University August 2009 - April 2013
Brewer MediaGroup April 2010 - August 2010
Southern Adventist University January 2007 - April 2010
Skills
InDesign, Photoshop, Microsoft Office, Facebook, issuu, Tumblr, Twitter, Instagram, LinkedIn, Feature Articles, Proofreading
Education
Southern Adventist University 2011 — 2013
Bachelor of Science (BS), Mass Communication writing and editing emphasis
Southern Adventist University 2006 — 2010
Bachelor of Science (B.S.), Communication and Media Studies
Spencerville Adventist Academy 2003 — 2006
BlueCross BlueShield of Tennessee
Skills
Data Warehousing, Data Analysis, Process Improvement, Project Management, Insurance
Education
Morehouse College
B.S.
Tusculum College
M.A., Organizational Managment
BlueCross BlueShield of Tennessee 2013 - Present
BlueCross BlueShield of Tennessee August 2008 - 2013
BlueCross BlueShield of Tennessee August 2011 - August 2012
Skills
Government, Leadership, Sales Operations, Project Management, Sales, Management, Medicaid, Policy, CRM, Account Management, Coaching, Team Building, Claim, Health Insurance, Analytics, Microsoft Word, Provider Relations, Customer Satisfaction, PowerPoint, Training, Leadership Development, Access, Organizational..., HIPAA, Outlook
Education
Strayer University-Tennessee 2009 — 2012
Master of Public Administration (MPA)
University of Phoenix 2005 — 2007
HealthCare Administration
BlueCross BlueShield of Tennessee January 2011 - April 2013
University of Tennessee at Chattanooga 2010 - 2010
Unum 2005 - 2010
Williams Company, Publications Division 2000 - 2003
The Chattanooga Times 1994 - 1998
Hunter Museum of American Art 1992 - 1994
Skills
Social Media, Public Relations, Editing, Photography, Corporate Communications, Feature Articles, Media Relations, Feature writing, Copywriting, Newsletters, Press Releases, Fundraising, Publishing, Organizational...
Education
Sewanee-The University of the South 2014 — 2015
MFA Creative Writing, Poetry; Sewanee School of Letters
The University of Tennessee at Chattanooga 2012 — 2015
MA, Creative Writing: Poetry
The University of Tennessee at Chattanooga
Bachelor of Science (BS), Sociology and Anthropology
BlueCross BlueShield of Tennessee April 2015 - Present
Capricorn Systems, Inc. February 2015 - Present
Sabre Corporation May 2013 - January 2015
NIIT Technologies Limited February 2011 - March 2013
iSite Technologies Inc April 2010 - January 2011
State of MN August 2009 - March 2010
Hima, Inc September 2008 - March 2010
Education
Stratford University 2006 — 2007
Masters, Software Enginering
Madras University 2000 — 2004
BE, Electronics and Tele communications
Pasco County Educational Corp. March 2008 - Present
WZPH-fm 96.7 February 2008 - Present
Liberty Tax Service January 2013 - April 2014
R. E. Garrison Trucking January 2011 - March 2014
Family Theater Workshop 2000 - 2002
BlueCross BlueShield of Tennessee 1996 - 1997
Baker Donelson 1989 - 1996
Food Villa January 1982 - September 1988
Skills
Social Media, Windows, music researcher, assistant program..., Assistant Work, Truck Driving, IT Management, Coordinating Schedules, Music, Radio, Broadcast, Tax Preparation, Events Coordination, Online Research, General Office Skills, Radio Broadcasting, Accounting, Recording, Social Networking, Entertainment, Sound, Facebook, Voice Over, Event Planning, Editing, Public Speaking, Radio Producing, Public Relations, Music Production, Radio Host, Adobe Audition, Voice Acting, Audio Editing, Microsoft Word, Music Scheduling, Marketing, Radio Advertising, Video Production, Radio Promotions, Radio Programming, Podcasting, Publicity, Videography, Audio Engineering, Multimedia, Audio Post Production, Live Events, Video Editing, Radio Production
Education
Penn Foster 2014 — 2015
Medical Coding and Billing Specialist
liberty tax service 2012 — 2013
Level 1 Tax Preparer Certification, basic tax prep
Brannell College 1988 — 1989
High Tech Secretarial, Secretarial Technology, 4.0 GPA
Baton Rouge Vocational-Tech School 1975 — 1977
Associate's degree, Office Skills
Woodlawn High School, Baton Rouge, LA 1972 — 1975
High School, General Studies
Activate Healthcare January 2015 - Present
Health Dialog January 2013 - November 2014
Health Dialog May 2011 - December 2012
BlueCross BlueShield of Tennessee 2008 - May 2011
Blue Cross Blue Shield of Massachusetts 1999 - 2008
Skills
Health Insurance, Healthcare, Managed Care, Healthcare Industry, Healthcare Management, Disease Management, Healthcare Information..., Physician Relations, Strategic Planning
Education
University of Pennsylvania - The Wharton School 1992 — 1994
MBA, Business
The Johns Hopkins University School of Medicine 1976 — 1980
MD, Medicine
Princeton University 1972 — 1976
AB, Public and International Affairs
Amerigroup Tennessee, Inc. July 2015 - Present
BlueCross BlueShield of Tennessee May 2012 - Present
BlueCross BlueShield of Tennessee July 2003 - May 2012
Long Term Preferred Care July 2000 - May 2003
Skills
Insurance, Healthcare, Auditing, Marketing Communications, Project Management, Management, Customer Service, Medicaid, Microsoft Office, Microsoft Excel, Licensed Life & Health..., Analysis, Medicare, Policy, Human Resources, Training
Education
Nashville State Community College
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Tennessee State University
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
Dean Health Plan May 2015 - Present
Commonwealth of Massachusetts July 2012 - March 2014
BlueCross BlueShield of Tennessee April 2012 - October 2012
Tata Consultancy Services June 2005 - April 2012
Tata Consultancy Services June 2005 - March 2012
Humana 2009 - 2012
Skills
Microsoft SQL Server, Logical Data Modeling, Physical Data Modeling, Performance Tuning, Information Architecture, Database Administration, Data Modeling, Database Design, SQL Server Management..., RedGate, Sparx Enterprise..., Enterprise Architecture, Microsoft Visio, Master Data Management, InfoSphere, IBM Initiate MDM Engine, Data Profiling, Data Processing, Data Quality, Agile Methodologies, Full SDLC, RDBMS, Unix Shell Scripting, Databases, Visio, Requirements Analysis, Data Warehousing, SDLC, SQL
Education
PSG College of Technology 2000 — 2005
Bachelor of Engineering (B.E.), Engineering, 87
Daiichi Sankyo September 2013 - Present
BlueCross BlueShield of Tennessee June 2010 - August 2013
BlueCross BlueShield of Tennessee May 2007 - June 2010
BlueCross BlueShield of Tennessee January 2006 - May 2007
AIM Healthcare March 2005 - January 2006
US Navy November 1999 - November 2004
Skills
Cross-functional Team..., Project Management, Customer Service, Data Analysis, Insurance, Team Building, Strategic Planning, Visio, Government, Business Analysis, Team Leadership, Logistics, Troubleshooting, Business Process..., New Business Development, MS Project, Analysis, Business Strategy, Management, Budgets, Leadership, Software Documentation
Education
Southern Illinois University, Carbondale 2002 — 2004
BS, Healthcare Management
BlueCross BlueShield of Tennessee June 2013 - Present
Blue Cross Blue Shield of Tennessee January 2004 - June 2013
Skills
IIS, Windows Server, System Administration, WebSphere Application..., Integration, SharePoint, ITIL, SOA, XML, Troubleshooting, Visio, Citrix, Windows Server 2008, Netscaler, Load Balancing, Disaster Recovery, Enterprise Architecture, Software Documentation, Web Applications
Education
Tennessee State University 1999 — 2003
Bachelor's, Computer Science
BlueCross BlueShield of Tennessee September 2014 - Present
UnitedHealth Group 2011 - 2014
Alive Hospice 2009 - 2011
Good Shepherd/LifePath Hospice 2002 - 2009
Odyssey Healthcare 2001 - 2002
Skills
Patient Education, Hospice, Employee Training, Case Management Services, Palliative Care, Healthcare, Patient Advocacy, Nursing, Management, Leadership, EMR, Case Management, Managed Care, Medicaid, Medicare, Home Care
Education
Middle Tennessee State University 1997 — 2000
Bachelor's degree, Registered Nursing/Registered Nurse
BlueCross BlueShield of Tennessee January 2015 - Present
Saint Thomas Health March 2014 - January 2015
Saint Thomas Health September 2012 - February 2014
Saint Thomas Health June 2010 - August 2012
Saint Thomas Health April 2007 - May 2010
Skills
Business Objects, Cerner, Microsoft Excel, ..., Revenue Cycle, Medicare, Software Documentation, Visio, Healthcare Information..., HIPAA, Crystal Reports, EHR, EMR, Informatics, Epic Systems, Software Implementation, Meditech, Data Warehousing, Data Analysis, Healthcare, Healthcare Management, Physicians, Process Improvement, PeopleSoft
Education
Strayer University-Tennessee 2008 — 2010
Information Systems
Tennessee Technology Center at Nashville 2002 — 2003
Medical Coding
BlueCross BlueShield of Tennessee June 2014 - Present
BlueCross BlueShield of Tennessee May 2011 - June 2014
BlueCross BlueShield of Tennessee May 2009 - April 2011
BlueCross BlueShield of Tennessee September 2000 - April 2009
BlueCross BlueShield of Tennessee August 1999 - August 2000
BlueCross BlueShield of Tennessee April 1996 - July 1999
University of Wisconsin Milwaukee September 1988 - December 1995
Skills
SAS, Systems Analysis, Data Analysis, SQL, DB2, Health Insurance, Statistics, AIX, Research, Financial Economics, Econometrics, Linguistics, Spelling, Teradata, Data Warehousing, Data Governance, Business Intelligence, SAS programming, Process Improvement, Data Modeling, Business Analysis, Databases, Healthcare Information..., Analysis, Informatics, SDLC, Data Mining, Project Management, Visio, Analytics
Education
Purdue University
Ph.D., Management-Finance
University of Colorado at Boulder
BA, Linguistics
Baptist Memorial Health Care October 2012 - Present
BlueCross BlueShield of Tennessee April 1994 - October 2012
Skills
Employee Benefits, Health Insurance, HIPAA, Microsoft Excel, Call Centers, Claim, Medicare, Benefits Administration, Managed Care, Outlook, Leadership Development, Project Management, Project Coordination, Information Technology, Epic Systems, Resolute Hospital..., Six Sigma, PeopleSoft, Process Improvement, Software Documentation, Insurance, Healthcare, Training, Visio, Medicaid
Education
Mid-South Community College
Associate of Arts (A.A.), General Studies, Graduated Summa Cum Laude
Evergreen Systems May 2014 - Present
TGC-Global, Inc. May 2013 - May 2014
Shaw Floors March 2010 - April 2013
Shaw Floors July 2007 - March 2010
Shaw Floors February 2006 - July 2007
Intelligent Systems and Networking (ISN) March 2002 - February 2006
BlueCross BlueShield of Tennessee August 2001 - January 2002
Skills
Help Desk Support, Active Directory, Troubleshooting, Process Improvement, Integration, Project Management, System Administration, Automation, Computer Hardware, Team Leadership, Virtualization, Process Engineering, ITIL, IT Service Management, Service-Now, ITIL v3 Foundations..., Business Process..., Cloud Computing, Enterprise Architecture, IT Strategy, IT Operations, Requirements Analysis, System Deployment, Technical Support
Education
Southern Polytechnic State University
Master of Business Administration (M.B.A.)
Southern Polytechnic State University 1995 — 2000
B.S., Computer Engineering Technology
BlueCross BlueShield of Tennessee July 2007 - Present
University of Tennessee at Chattanooga January 1978 - January 1982
Skills
Insurance, Administrative..., Outlook, Employee Benefits, Access, Data Entry, Visio, Lotus Notes, Benefits Administration, Invoicing, HIPAA, Software Documentation, Customer Service
Education
University of Tennessee - Chattanooga 1982 — 1984
Business and Music
Southern Adventist University 1977 — 1981
Bachelor of Science (BS), Business Administration and Management, General
Bioventus May 2012 - Present
Smith & Nephew Orthopaedics February 2005 - May 2012
BlueCross BlueShield of Tennessee May 1989 - October 1999
Skills
Medical Devices, Durable Medical..., Orthopedic, Managed Care, Hospitals, Healthcare, Healthcare Reimbursement, Medicare/Medicaid..., Process Improvement, Medical Coding, Microsoft Excel, Microsoft Office, Microsoft Word, Administrative..., Employee Benefits, Customer Service, Leadership, Community Outreach, PowerPoint, Quality Assurance, Problem Solving, Master Gardener
Education
Mid-South Community College 2008 — 2011
AAS Business
West Memphis High School
BlueCross BlueShield of Tennessee August 2013 - December 2013
Open Arms Care October 2012 - August 2013
Results Physiotherapy June 2012 - October 2012
Skills
Microsoft Office, PowerPoint, Microsoft Word, Public Speaking, Microsoft Excel, Customer Service, Research, Social Media, Event Planning, Teamwork, Leadership, Time Management, Social Networking, Facebook, Photoshop, Community Outreach, Team Leadership, Access, Outlook
Education
Middle Tennessee State University 2008 — 2012
Bachelor of Science (BS), Kinesiology and Exercise Science
Middle Tennessee State University 2008 — 2012
BS, Kinesiology and Exercise Science
Community Health Alliance July 2013 - Present
SweetVacations.net January 2009 - Present
Yale Security, Inc 2006 - April 2013
Yale Commercial Locks and Hardware February 2007 - March 2013
BlueCross BlueShield of Tennessee March 2002 - February 2007
BB&T September 2000 - March 2002
AT&T September 1996 - March 2000
Skills
SQL, SSIS, Database Administration, Programming, SQL Tuning, Data Modeling, Relational Databases, Information Technology, Data Warehousing, Databases, Systems Analysis, Testing, DB2, Stored Procedures, Business Analysis, Health Insurance, Access, MS ACCESS, Database Design, COBOL, JCL, Troubleshooting, Integration, Visio, EDI, Business Intelligence, AIX, Mainframe, VBScript, VB.NET, Microsoft SQL Server, Business Objects, Unix, T-SQL, IBM Mainframe, HIPAA, SSRS, Insurance, Cruises, Disney, SharePoint, COBOLII, SQL DB2, micro focus Cobol, VB Script, ODBC
Education
The University of Connecticut 1993 — 1996
BS, Finace
Southern Connecticut State University 1992 — 1993
Barefoot Bandits August 2011 - Present
BlueCross BlueShield of Tennessee September 2008 - August 2011
BlueCross BlueShield of Tennessee March 2007 - September 2008
Covenant Transport 2005 - 2007
Nu-kote International 2000 - 2001
Skills
Microsoft Office, Cognos, Team Building, Project Finance, Forecasting, Budget, Financial Analysis, Corporate Finance, Strategic Financial..., Business Strategy, Team Leadership, Budgets
Education
The University of Tennessee at Chattanooga 2006 — 2008
Master of Business Administration (M.B.A.)
Middle Tennessee State University 1995 — 2000
Bachelor of Business Administration (BBA), Accounting
BlueCross BlueShield of Tennessee 2007 - Present
BCBST 2003 - 2007
BCBST 1995 - 1998
Skills
Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, Project Management, Risk Management, Certifed in HealthCare..., Auditing, Internal Audit, Banking, Financial Analysis, Training, Access, Process Improvement, Compliance, Policy, Sarbanes-Oxley Act, Accounting, Insurance
Education
Middle Tennessee State University 1980 — 1984
Bachelor of Business Administration (B.B.A.), Accounting
MSN, RN, APN, FNP-BC April 2015 - Present
Chattanooga College: May 2014 - March 2015
Dalton State College August 2011 - December 2013
Southern Adventist University August 2009 - April 2012
Whitfield County Health Department June 2010 - July 2011
MinuteClinic September 2008 - September 2009
BlueCross BlueShield of Tennessee May 2000 - August 2006
Skills
Teaching, Clinical Research, EMR, BLS, Patient Safety, Critical Care, Medicine, Acute Care
Education
Southern Adventist University
MSN, Nursing
Southern Adventist University
Hayes, Inc. June 2014 - Present
BlueCross BlueShield of Tennessee June 2010 - June 2014
Skills
Data Analysis, Insurance, SAS, Business Analysis, Analysis, Analytics, Recruiting, HR Consulting, Medicaid, Employee Benefits, Project Management, Talent Management, SDLC, Talent Acquisition, Executive Search, Human Resources, Healthcare, Business Intelligence, Process Improvement, SAS programming
Education
Seton Hall University 1974 — 1978
BSN, Nursing
Webster University
Master of Arts (MA), Management/Human Resources
BlueCross BlueShield of Tennessee February 2015 - Present
Skills
Software Engineering, Web Development, C#, Java, Python, JavaScript, SQL, SharePoint, Salesforce.com, Data Warehousing, Business Intelligence, Syteline ERP, Epicor, Web Services, Web Applications, C++, C, VB.NET, PostgreSQL, Oracle PL/SQL..., Linux application..., Windows software..., Virtualization, Microsoft SQL Server, Windows System..., Linux, Database Design
Education
Oklahoma State University 2008 — 2012
Bachelor of Science (B.S.), Computer Science
Consortium for Ocean Leadership September 2007 - August 2012
Joint Ocenographic Institutions September 2000 - September 2007
Joseph P. Kennedy Intitute 1998 - 2000
Erlanger Medical Center 1993 - 1997
BlueCross BlueShield of Tennessee 1990 - 1993
Skills
Problem-Solving, Project Budget..., Financial Systems..., Process Improvement, Internal Controls, Planning Budgeting &..., Financial Reporting, Cash Flow Management, Budget Monitoring, Software Implementation, Financial Analysis, Data Analysis, Flow Charting, Training, MS Office, Visio..., Management tools:..., Accounting tools:..., Variance Analysis
Education
Morehouse College 1983 — 1989
Bachelor of Arts (B.A.), Accounting and Business/Management
BlueCross BlueShield of Tennessee April 2014 - Present
Primary Health Care Center of Dade January 2013 - April 2014
Primary Health Care Center of Dade February 2010 - December 2012
Traditions Management, LLC August 2007 - July 2009
Skills
Financial Accounting, Microsoft Excel, Cognos, EMR, Medicare Cost Reporting, Financial Reporting, UDS Reporting, Financial Operations, Accounting, Accounts Receivable, Invoicing, Data Analysis, Outlook, Accounts Payable, QuickBooks, Payroll, Managerial Finance, Finance, Account Reconciliation, Healthcare Industry, Health Insurance, Cash Flow, Medical Billing, Spreadsheets
Education
Shorter College 2001 — 2005
Bachelor of Science (B.S.), Mathematics
Self-employed April 1972 - Present
BlueCross BlueShield of Tennessee August 1999 - November 2009
Skills
Art Direction, Typography, Illustrator, Logo Design, Illustration, Concept Development, Interaction Design, InDesign, Corporate Identity, Adobe Creative Suite, Sketching
Education
Syracuse University 1987 — 1989
Master of Fine Arts (MFA), Advertsing Design
American Academ of Art 1970 — 1972
Associate of Arts (AA), Graphic Design
BlueCross BlueShield of Tennessee March 2015 - Present
BlueCross BlueShield of Tennessee June 2014 - March 2015
BlueCross BlueShield of Tennessee February 2013 - June 2014
Cassidy Turley 2011 - 2013
CBRE 2010 - 2011
Skills
Insurance, Health Insurance, Project Management, Process Improvement, Microsoft Excel, Business Analysis, Analysis, General Ledger, Financial Statements, Financial Reporting, Accounting, Variance Analysis, Investments
Education
The University of Tennessee at Chattanooga 2014 — 2017
Master of Business Administration (MBA)
Mississippi State University
Bachelor of Accountancy, Accounting