BlueCross BlueShield of Tennessee
Industry: Company
DescriptionBlueCross BlueShield of Tennessee is the largest health benefit plan company in Tennessee. It is an independent, not-for-profit organization governed by its own board of directors. Headquarters: Chattanooga, Tennessee, United States CEO: J.D. Hickey CFO: John F Giblin Chief medical officer: Andrea D. Willis Subsidiaries: Volunteer State Health Plan, Shared Health, Inc., SVPs: Karen Ward, Roy Vaughn, Andrea D. Willis, Henry Smith
BlueCross BlueShield of Tennessee List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at BlueCross BlueShield of Tennessee. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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1,567 BlueCross BlueShield of Tennessee employees in database. Find out everything there's to know about BlueCross BlueShield of Tennessee employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
BlueCross BlueShield of Tennessee Employees
Cigna September 2010 - Present
CareFirst BlueCross BlueShield January 2010 - April 2010
BlueCross BlueShield of Tennessee October 1993 - September 2009
Education
The University of Tennessee at Chattanooga 2002 — 2005
Bachelor's Degree, Human Resources Management/Personnel Administration, General
The University of Tennessee at Chattanooga 2002 — 2005
Bachelor's Degree, Business Administration and Management, General
Cigna January 2014 - Present
CIGNA Healthcare March 2012 - December 2013
Blue Cross Blue Shield of Tennessee April 2010 - March 2012
BlueCross BlueShield of Tennessee April 2007 - March 2012
Blue Cross Blue Shield of Tennessee October 2006 - April 2010
CIGNA Healthcare June 1999 - October 2006
Skills
SAS, Visio, Business Analysis, Data Analysis, Business Intelligence, Cognos, SDLC, Process Improvement, Data Warehousing, SharePoint, Project Management, SQL, Business Process, Microsoft SQL Server, Access, Analytics, Analysis, Data Modeling, ETL, Leadership, Management, Requirements Gathering, Systems Analysis
Education
University of Alabama 2008 — 2010
MS, Operations Management
The University of Tennessee at Chattanooga 1997 — 2007
MS, Biostatistics
The University of Tennessee at Chattanooga 1997 — 2000
MBA, Management
The University of Tennessee at Chattanooga 1991 — 1995
BS, Accounting
Central High school 1976 — 1979
BlueCrossBlueShield of Tennessee August 2015 - Present
BlueCross BlueShield of Tennessee September 2014 - August 2015
United Healthcare January 2012 - September 2014
Paradigm Health November 2010 - January 2012
NHC Franklin September 2005 - June 2008
Metro Nashville General Hospital September 2000 - September 2003
Helping Hands Providers July 1998 - July 1999
Skills
Clinical Supervision, Mental Health Counseling, Behavior Modification, Behavioral Health, Case Management, Healthcare, Utilization Management, Social Services, Managed Care, Medical Social Work, Substance Abuse..., Substance Use Disorders, Community Corrections, Advance Directives, HIPAA
Education
The Ohio State University
Master of Social Work (MSW), Clinical/Medical Social Work
The Ohio State University
Bachelor of Science (BS), Finance, General
Flypaper Media Holdings, LLC February 2014 - Present
Tadle Agency November 2012 - February 2014
Susan G. Komen for the Cure January 2012 - January 2013
BlueCross BlueShield of Tennessee November 2008 - October 2012
Salinas Research & Analysis June 2006 - November 2008
Unum January 2001 - June 2006
Dale Buchanan and Assoc January 1998 - January 2001
Wilson & Wilson Attorneys 1996 - 1998
NACS 1994 - 1998
Skills
Marketing, Event Planning, Project Management, Marketing Strategy, Healthcare, Account Management, Public Relations, Insurance, Management, Fundraising, Social Media, Nonprofits, Marketing Communications, Employee Benefits, Microsoft Excel, Leadership, Training, Health Insurance, Event Management, Leadership Development, Strategic Planning, Time Management, Vendor Management, Employee Relations, Budgets, Coaching, Customer Service, Organizational..., Outlook, Process Improvement, Public Speaking, Team Building, Microsoft Word, New Business Development, PowerPoint, Program Management, Recruiting, Sales, Social Networking, Administrative..., Business Development, Analysis, Change Management, Human Resources, Social Media Marketing, Strategy, Team Leadership, Sales Management, B2B, Business Strategy
Education
The University of Tennessee at Chattanooga 1998 — 2001
Bachelor of Science, Business Administration/Pre-Law
Chattanooga State Technical Community College 1995 — 1998
Associate of Applied Science, Business Administration/Pre-Law
Google Certified
TN Department of Insurance
Licensed in Life/Health & Supplemental Insurance
BlueCross BlueShield of Tennessee 2006 - Present
Miller & Martin PLLC 1999 - 2005
State of Tennessee, Office of the Governor 1994 - 1996
Skills
Health Insurance, Provider Relations, Medicare, Medicaid, Managed Care, Insurance, Network Development, HIPAA, Health Policy, Healthcare, Healthcare Industry, Healthcare Management
Education
The University of Alabama School of Law 1996 — 1999
Doctor of Law (J.D.)
Birmingham Southern College 1989 — 1993
Bachelor's degree, Political Science and Government
BlueCross BlueShield of Tennessee February 2014 - April 2015
CACHC Children's Advocacy Center Hamilton County August 2012 - April 2015
BlueCross BlueShield of TN February 2006 - February 2014
Chattem, Inc. February 2005 - October 2005
US Xpress, Inc. September 2004 - February 2005
Siskin Steel & Supply, Inc. April 1996 - September 2004
Skills
Talent Acquisition, Recruiting, Human Resources, Interviews, Employee Relations, HRIS, Applicant Tracking..., Onboarding, Executive Search, Training, Employee Benefits, Process Improvement, Sourcing, Leadership, Deferred Compensation, Team Building, Strategic Planning, Workforce Planning, Talent Management, Taleo, Management, Leadership Development, Benefits Administration, Performance Management, Policy, College Recruiting, Hiring, New Hire Orientations, Organizational..., PeopleSoft, HR Policies, Payroll, Resume Writing, Technical Recruiting, Coaching, SDLC, Time Management, Administration, System Administration, Medicare Advantage, Stars
Education
The University of Tennessee at Chattanooga 1991 — 1995
BS
University of TN at Chattanooga
Bachelor of Science (BS)
BlueCross BlueShield of Tennessee February 2015 - Present
Belhaven University June 2013 - Present
Southeast Tennessee Human Resource Agency February 2009 - June 2011
Tennessee Association of Community Action February 2004 - February 2009
Skills
Non-profits, Microsoft Office, Public Speaking, Fundraising, Strategic Planning, Event Planning, Social Media, Research, Microsoft Excel, Public Relations, Leadership, Human Resources, Management, Nonprofits, Staff Development, Training
Education
Belhaven University 2013 — 2015
Master of Business Administration (MBA), Human Resources Management & Healthcare Administration, Currently attaining degree
Tennessee Technological University 1996 — 2001
Bachelor of Science (BS), Operations Production Management
Cookeville High School 1994 — 1996
Diploma
UBC - An Express Scripts Company November 2014 - Present
Baptist Memorial Health Care August 2014 - November 2014
Baptist Memorial Health Care September 2013 - November 2014
Baptist Memorial Health Care January 2012 - August 2014
BlueCross BlueShield of Tennessee September 2008 - May 2010
Accredo Healthcare - a Medco Company July 2005 - July 2007
Regions Bank July 2000 - July 2005
Skills
Data Entry, Customer Service, Access, Employee Benefits, Microsoft Word, Call Centers, Human Resources, Time Management, Customer Satisfaction, Insurance, Troubleshooting, Teamwork, Interviews, Training, Outlook, Leadership Development, Healthcare, Employee Training, Policy, Data Analysis, Administration, Microsoft Office, Team Leadership, Process Scheduler, Analysis, Administrative..., Management, Process Improvement, PeopleSoft, Coaching, Team Building, Leadership, Microsoft Excel, Strategic Planning, Invoicing, PowerPoint
Education
The University of Memphis 2015 — 2016
Master of Business Administration (M.B.A.), Human Resources Management
Belhaven University 2013 — 2015
Master's Degree, Human Resource Management/Healthcare Administration
The University of Memphis 2011 — 2013
Bachelor's Degree, Organizational Leadership
University of Phoenix 2009 — 2011
Associate's Degree, Health/Health Care Administration/Management
Whitehaven High School 1995 — 1998
Diploma, College Prep
BlueCross BlueShield of Tennessee April 2015 - Present
Chattanooga Whiskey March 2014 - September 2014
Lift1428, LLC May 2013 - February 2014
Health 2.0 East Tennessee May 2013 - February 2014
Health 2.0 Miami May 2013 - February 2014
True North Custom Media May 2011 - January 2013
True North Custom Media September 2008 - May 2011
KMT Creative Group 2006 - 2007
CityScope Magazine 2005 - 2007
HealthScope Magazine 2005 - 2007
Skills
Microsoft Office, Writing Skills, Copy Editing, Publishing, Editorial, Publications, Copywriting, Digital Copywriting, Advertising, Proofreading, Ap Style, AP Style, Marketing, Email Marketing, Management, Leadership, Digital Media, Social Media Marketing, Public Relations, Graphic Design, Marketing Communications, Content Development, Editing, Press Releases, Social Media, Magazines, Content Management, Blogging, Content Strategy, Web Content, Entrepreneurship, Brochures, Creative Writing, Media Relations, Journalism, Feature Articles, Facebook, Newspapers, Web Content Management, Freelance Writing
Education
The University of Tennessee at Chattanooga 2004 — 2008
Bachelor of Arts, English Literature
Accredo - An Express Scripts Company December 2014 - Present
Accredo - An Express Scripts Company August 2014 - December 2014
Macy's October 2012 - August 2014
BlueCross BlueShield of Tennessee September 2008 - December 2011
Regions Financial Corporation March 2008 - September 2008
AT&T Mobility May 2006 - February 2008
Skills
Customer Service, Sales, Makeup Artistry, Research, Call Centers, Communication, Data Entry, Retail, Data Analysis, Retail Sales, Microsoft Office, Insurance, Team Leadership, Analysis, Employee Training, Social Media, Marketing Communications, Health Insurance, WordPress, Search Engine..., Social Media Marketing, Social Networking, Diversity, Public Speaking, Employee Benefits, Coaching, Critical Thinking, Human Resources, Customer Experience, Training, Healthcare, Organizational..., Time Management
Education
The University of Memphis 2011 — 2014
Bachelor's Degree, Communication
BlueCross BlueShield of Tennessee March 2013 - Present
C Spire Wireless November 2011 - March 2013
MGM Resorts International February 2009 - November 2011
University of Southern Mississippi August 2007 - August 2008
Cooper Power Systems May 2004 - August 2004
Skills
Campaign Management, Direct Marketing, Database Marketing, Marketing, CRM, Digital Marketing, Data Mining, Email Marketing, Microsoft Office, Database Administration, Basecamp, Analytics, Organization &..., Customer Retention, Microsoft SQL Server, SQL Server 2000-2008, Aprimo, Prioritization, Digital Asset Management, SMS, Career Development, Data Integration, Organizing, Group Presentations, Sales Promotion, DoubleClick for..., Mobile Marketing, Direct Mail, Segmentation, SAS, AutoCAD Plant 3D
Education
The University of Southern Mississippi 2007 — 2008
Master of Business Administration, Marketing
University of Southern Mississippi 2002 — 2006
Bachelor of Science in Business Administration, Management and Marketing
BlueCross BlueShield of Tennessee July 2015 - Present
The University of Tennessee at Chattanooga January 2011 - July 2015
The University of Tennessee at Chattanooga August 2010 - May 2012
The University of Tennessee at Chattanooga August 2008 - August 2010
Logic Marketing January 2008 - July 2008
The University Echo May 2007 - December 2007
Chattanooga Area Chamber of Commerce May 2007 - December 2007
Skills
Press Releases, Blogging, Copy Editing, Social Media Marketing, Newsletters, Public Relations, Journalism, Corporate Communications, Social Media, Editing, Marketing Copy, Newspapers, Content Strategy, Creative Writing, Public Speaking, InDesign, Magazines, Management, News Writing, Strategic Communications, Editorial, Event Planning, Media Relations, New Media, Social Networking, Marketing, Research, Digital Media, Leadership, Proposal Writing, WordPress, Email Marketing, Event Management, Facebook, SEO, Publications, Advertising, Fundraising, Google Analytics, Adobe Creative Suite, Web Content Management, Interviews, Crisis Communications, AP Style, Copywriting, Digital Marketing, Marketing Communications, Storytelling, Web Content, Publicity
Education
The University of Tennessee at Chattanooga 2013 — 2017
Master of Business Administration (M.B.A.), Marketing
The University of Tennessee at Chattanooga 2008 — 2010
Master's Degree, English-- Rhetoric and Writing, 4.0 GPA
The University of Tennessee at Chattanooga 2003 — 2007
Bachelor's Degree, Communication, Sociology, 3.6 GPA
BlueCross BlueShield of Tennessee January 2015 - Present
Rodan + Fields Dermatologists March 2014 - Present
Unum September 2014 - January 2015
SupportSeven May 2009 - July 2014
Boresha International 2011 - 2012
TraVerus Travel Network November 2007 - December 2010
Northwestern Mutual Financial Network January 2008 - May 2009
First Tennessee Bank November 2006 - January 2008
Goss Company Jewelers June 2006 - December 2006
Arbonne International 2004 - 2006
Skills
Management, Call Center, Policy, Financial Analysis, Proposal Writing, Strategic Planning, Human Resources, Leadership, Call Centers, Budgets, New Business Development, Leadership Development, Customer Service, Business Strategy, Time Management, Training, Team Building, Coaching, Operations Management, Project Planning, Account Management, Program Management, Recruiting, Employee Relations, Marketing, Customer Experience, Project Management, Sales Management, CRM, Budget Process, Process Improvement, Customer Satisfaction, Business Development, Strategy, Customer Retention, Networking, Workforce Management, Vendor Management, Administration, Team Leadership, Outsourcing, Telecommunications, Lead Generation, Salesforce.com, Executive Management, Finance, Inbound Marketing, Business Analysis, Telemarketing, Start-ups
Education
The University of Tennessee at Chattanooga 2004 — 2007
B.S., Business Administration: Human Resource Management
Pellissippi State 2003 — 2004
Nursing
Red Bank High School 1999 — 2003
High School Diploma, General Studies
BlueCross BlueShield of Tennessee October 2009 - Present
BlueCross BlueShield of Tennessee July 2005 - September 2009
BlueCross BlueShield of Tennessee July 2003 - June 2005
Skills
Risk Management, Health Insurance, Employee Benefits, Underwriting, Managed Care, Healthcare, Claim, Insurance, Process Improvement, Medicare, Leadership, Team Building, Strategic Planning, Management, Disability Insurance, Medicaid, HIPAA, Life & Health Insurance...
Education
The University of Memphis 1977 — 1982
Bachelor of Business Administration (B.B.A.), Finance, General
BlueCross BlueShield of Tennessee August 2014 - Present
Unum August 2012 - April 2014
ARS Interactive April 2012 - July 2012
University of Tennessee at Chattanooga August 2009 - March 2011
Skills
Writing, Creative Writing, Fiction Writing, Creative Fiction, Veterans Affairs, HTML, Copywriting, Blogging, Freelance Writing, Social Media, Editing, Social Networking, Newsletters, Research, Technical Writing, Customer Service
Education
The University of Tennessee at Chattanooga 2006 — 2009
Bachelor of Arts (B.A.), Creative Writing
Tennessee Technological University 2003 — 2005
Accounting
Chattanooga Central High School
Chattanooga Central High School
BlueCross BlueShield of Tennessee 2008 - Present
BlueCross BlueShield of Tennessee 2006 - 2008
Skills
Visio, Training, Insurance, Health Insurance, SharePoint, Process Improvement, Business Analysis, Access, Leadership, Analysis, Call Centers, Instructional Design, Vendor Management, Project Management, Data Analysis
Education
The University of Tennessee at Chattanooga 1992 — 1995
BlueCross BlueShield of Tennessee May 2015 - Present
InfoSystems, Inc. January 2014 - April 2015
BlueCross BlueShield of Tennessee April 2002 - December 2013
Preferred Technology Solutions February 2001 - April 2002
Goody's Family Clothing March 1993 - February 2001
HCA March 1989 - March 1993
Skills
AIX, Disaster Recovery, Storage Virtualization, Virtualization, TSM, VMware, Linux KVM, RHEL, Storage Area Networks, Enterprise Storage, Linux, Tape Libraries, Shell Scripting, SAN, LPAR, Enterprise Architecture, Data Center, Server Architecture, SAN Volume Controller, IBM pSeries, HMC, PowerVM, NIM, Open Source Software, Brocade Fibre Switches, Firewalls, System Administration, High Availability, BladeCenter, System X, Flashcopy, Servers, IBM Servers, Scripting, Storage Architecture
Education
Tennessee Technological University 1983 — 1988
BS, Business/MIS
WELCOA (Wellness Council of America) May 2014 - Present
BlueCross BlueShield of Tennessee November 2013 - May 2014
BlueCross BlueShield of Tennessee September 2011 - November 2013
CreateHere January 2011 - August 2011
University of Tennessee at Chattanooga August 2009 - July 2011
Skills
Human Resources, HRIS, Succession Planning, Microsoft Office, Applicant Tracking..., FMLA, Learning Management..., EEO, Occupational Health, Stress, Research, Organizational..., Leadership Development, Employee Engagement, Employee Training, Job Analysis, Program Management, Training, Employee Relations, Organizational..., Benefits Administration, Management, New Hire Orientations, Deferred Compensation, Onboarding
Education
The University of Tennessee at Chattanooga 2009 — 2011
M.S., Industrial/Organizational Psychology
University of Alabama in Huntsville
B.A., Psychology
BlueCross BlueShield of Tennessee 2014 - Present
OptumHealth 2008 - 2014
Optum 2002 - 2008
UnitedHealth Group 1993 - 2002
Woman's Hospital 1983 - 1993
Skills
Team Leadership, Communication Skills, Strategic Communications, Innovation, Superior Work Ethic, Self-starter, Building Relationships, Relationship Management, Energetic team player, Cross-functional Team..., Leadership, Training, Healthcare, Managed Care, Disease Management, Case Managment, Process Improvement, Solution Focused, Employee Engagement, Delivering Results, Development Strategy, Interpreting Data, Data Analysis, Wellness, Healthcare Management, Medicare, Healthcare Information..., Case Management
Education
The University of Southern Mississippi
BSN, Registered Nursing/Registered Nurse
BlueCross BlueShield of Tennessee December 2005 - Present
UT Medical Center April 2002 - December 2005
University of Rochester Medical Center May 1999 - April 2000
Skills
Administrative..., Spreadsheets, Outlook, Data Entry, Insurance, Access, Travel Arrangements, Visio, Microsoft Excel, Invoicing, Microsoft Word, Office Management, Customer Service, PowerPoint, Confidentiality, System Administration, Lotus Notes, Medical Terminology, Typing, Kronos Timekeeping, Inventory Management, Telephone Skills, Communication, Graphic Design, Team-oriented, Organizational..., Presentation Design, Organizing Meetings, Heavy Calendaring, Motivated self-starter, Utilization Management, Peer-to-peer, Communication Skills, Follow-through Skills, Accounts Payable, Accounts Receivable, ADP Payroll, Executive...
Education
Tennessee Technology Center at Memphis 1981 — 1983
Bachelor of Applied Science (B.A.Sc.), Administrative Assistant and Secretarial Science, General
BlueCross BlueShield of Tennessee February 2014 - Present
BlueCross BlueShield of Tennessee February 2012 - February 2014
UT Home Health May 2011 - February 2012
Mercy Home Health June 2010 - May 2011
Skills
RN, MBA, CCM, Case Management, Healthcare, Home Care, Leadership, Medicaid, Healthcare Management, Software Documentation, Utilization Management, Medicare, Disease Management, Managed Care, Nursing, Quality Improvement, Utilization Review, Healthcare Information...
Education
The Johns Hopkins University 1998 — 2004
Master of Business Administration (MBA), Healthcare Management, 3.9
University of Wisconsin-Madison 1992 — 1995
Bachelor of Science (BS), Nursing, 3.2
Community Health Systems June 2015 - Present
AMSURG September 2006 - June 2015
Signature Health Alliance July 2001 - July 2006
Focus Healthcare Management August 2000 - July 2001
BlueCross BlueShield of Tennessee November 1993 - December 1999
Skills
Provider Relations, HIPAA, Health Insurance, Healthcare Management, Provider Network..., Healthcare Consulting, Medicare/Medicaid..., Managed Care Contracting, Financial Analysis, Revenue Cycle Management, Contract Negotiation, Benefit Plan Design, Contract Language, Medical Coding, Leadership
Education
Tennessee State University 1998 — 2000
Master's degree, Public Administration
Trevecca Nazarene University 1988 — 1993
Bachelor of Science (BS), Biology, Behavorial Science minor
Unum January 2013 - Present
Beaulieu of America November 2012 - January 2013
BlueCross BlueShield of Tennessee November 2006 - August 2011
Merastar Insurance Company August 2004 - November 2006
Education
The University of Edinburgh 2011 — 2012
MSc, Accounting and Finance
The University of Tennessee at Chattanooga 2004 — 2006
MBA, Business
The University of Tennessee at Chattanooga 2000 — 2003
Bachelor of Science, Finance
BlueCross BlueShield of Tennessee September 2012 - Present
Chattanooga Film Society July 2012 - Present
Arts & Education Council June 2000 - June 2012
Chattanooga Downtown Partnership January 2000 - May 2000
Skills
Non-profits, Event Planning, Writing, Public Relations, Social Media, Fundraising, Event Management, Community Outreach, Media Relations, Program Development, Strategic Planning, Editing, Volunteer Management, Marketing Communications, Email Marketing, Social Media Marketing, Strategic Communications, Newsletters, Press Releases, Copywriting, Corporate Communications, Internal Communications, Copy Editing, Corporate Events, Program Management, Budgets, Advertising, Creative Writing, Strategy, Leadership, Marketing
Education
Belmont University 2013 — 2013
Certification, Meeting and Event Planning
The University of Tennessee at Chattanooga 1996 — 2000
BA, Communications / French
Centene Corporation April 2013 - Present
Arden Health Advisors LLC September 2011 - Present
BlueCross BlueShield of Tennessee February 2009 - April 2011
Centers for Medicare and Medicaid Services July 1988 - January 2009
Skills
Medicaid, Healthcare, Managed Care, Medicare, Insurance, Medicare Part D, Health Insurance, Policy, Health Care Reform, Long-term Care, Program Management, Public Policy, Government, Leadership
Education
University of Illinois at Chicago 1966 — 1969
BA, Political Science
The Johns Hopkins University
MBA, Finance
Matheney Stees & Associates January 2014 - Present
BlueCross BlueShield of Tennessee September 2010 - May 2013
BlueCross BlueShield of Tennessee December 2008 - September 2010
BlueCross BlueShield of Tennessee October 1998 - December 2008
Skills
Accounting, Auditing, Financial Reporting, Financial Analysis, Budgets, Internal Controls, Financial Accounting, Analysis, Process Improvement, Internal Audit, Governmental Auditing, Finance
Education
The University of Tennessee at Chattanooga 1990 — 1994
Bachelor of Science (B.S.), Accounting and Business/Management, Overall: 3.979 Accounting 4.000
Project Management Consultant May 2015 - Present
VGT November 2013 - March 2015
Take Care Health Systems May 2012 - October 2013
Comdata July 2011 - May 2012
Terenine April 2010 - May 2011
Blue Cross Blue Shield of Tennessee February 2009 - April 2010
BlueCross BlueShield of Tennessee April 2007 - February 2009
U.S. Xpress June 2002 - March 2007
US Xpress January 1998 - June 2002
System Architects January 1997 - March 1998
Skills
Vendor Management, SOX, Data Center, Risk Management, Scrum, RUP, Waterfall, Infrastructure Projects, Certified Project..., Six Sigma, Sarbanes-Oxley Act, Infrastructure, MS Project, Project Management, Program Management, PMP, Virtualization, SDLC, Management, Disaster Recovery, Visio, SharePoint, Project Portfolio..., Software Development, Business Process, Leadership, Quality Assurance, Security, IT Management, Integration, PMO, Software Project..., Microsoft Project, Process Improvement, Agile Methodologies, Software Documentation, Team Building, Consulting
Education
The University of Tennessee at Chattanooga 1986 — 1994
BA, Communications
Cigna August 2014 - Present
CIGNA June 2008 - August 2014
Taleo September 2007 - June 2008
BlueCross BlueShield of Tennessee October 2005 - September 2007
BlueCross BlueShield of Tennessee January 2004 - October 2005
BlueCross BlueShield of Tennessee February 2002 - January 2004
BlueCross BlueShield of Tennessee January 2001 - January 2002
BlueCross BlueShield of Tennessee July 1998 - January 2001
Skills
Recruiting, Talent Acquisition, Talent Management, Taleo, HR Consulting, Applicant Tracking..., HRIS, Human Resources, Performance Management, PeopleSoft, Technical Recruiting, Professional Services, Organizational..., Strategic Sourcing, Team Leadership, Temporary Placement, Training, Organizational Design, Executive Search, Employee Training, Resume Writing, Leadership Development, Strategic Planning, Internet Recruiting, New Hire Orientations, Leadership, Business Strategy, Strategy, Vendor Management, Sourcing, Hiring, Management, Healthcare, Personnel Management, Career Development, College Recruiting, Succession Planning, Interviews, Sales, Process Improvement, Temporary Staffing, Contract Recruitment, Workforce Planning, Cold Calling, Screening Resumes, Graduate Recruitment, Benefits Negotiation, CRM, Staffing Services, Employer Branding
Education
The University of Tennessee at Chattanooga 1991 — 1996
Bachelor's, Psychology
BlueCross BlueShield of Tennessee January 2014 - Present
BlueCross BlueShield of Tennessee December 2008 - January 2014
Express Check Advance, LLC April 2003 - December 2008
Southeast TN Development District March 2002 - January 2003
Freeliant, Inc. December 2000 - January 2002
Brach's Confections, Inc. October 1996 - December 2000
Skills
Troubleshooting, Data Center, VMware, Active Directory, Windows Server, Disaster Recovery, Enterprise Backup, Virtualization, Servers, Microsoft Exchange, Storage, System Administration, DNS, SAN, Vendor Management, Citrix, DHCP, Microsoft SQL Server, Technical Support, ITIL, Networking, Hardware, VMware ESX, Windows, Powershell, Business Continuity, HP, Software Installation
Education
University of Phoenix 2007 — 2009
BS, Business Information Systems, 3.8 GPA
The University of Tennessee at Chattanooga 1992 — 1996
Bachelor of Science (BS) (incomplete), Computer Science, Accounting
The Baylor School 1988 — 1992
Diploma, High School
Unum August 2015 - Present
Mary Kay Independent Business Owner May 2014 - Present
Cheddars January 2014 - August 2015
BlueCross BlueShield of Tennessee May 2014 - January 2015
A & H Consulting July 2013 - November 2013
Chattanooga Times Free Press May 2013 - August 2013
Smokey Bones Bar & Fire Grill January 2013 - August 2013
Buffalo Wild Wings August 2009 - January 2013
Cheddar's Casual Cafe May 2009 - August 2010
Skills
Researching, Social Media Marketing, Multitasking, Final Cut Express, Word, Social Network Sites, Strategic Planning, Event Planning, Feature Writing, Microsoft Word, Microsoft Office, Press Releases, Research, Newsletters, Social Media, Editing, Marketing, Public Speaking, Facebook, Public Relations, Social Networking, Customer Service
Education
The University of Tennessee at Chattanooga 2009 — 2013
Bachelor's, Communications
The University of Tennessee at Chattanooga 2009 — 2013
Bachelor of Arts (B.A.), Communication
EY September 2015 - Present
Tennessee Wesleyan College August 2012 - May 2015
BlueCross BlueShield of Tennessee May 2014 - August 2014
Miller & McPhail, CPA's, PLLC January 2014 - May 2014
Athens Federal Community Bank May 2013 - December 2013
Education
Tennessee Wesleyan College 2011 — 2015
Teradata April 2015 - Present
KLX Aerospace September 2014 - February 2015
Abacus Technology Corporation December 2013 - August 2014
BlueCross BlueShield of Tennessee June 2013 - October 2013
Tyco Integrated Security August 2012 - March 2013
Ecommerce Accelerator February 2012 - June 2012
CrossView Inc. June 2011 - February 2012
AT&T November 2010 - July 2011
CSC - Computer Sciences Corporation August 2008 - August 2010
Virtuosant January 2008 - January 2010
Skills
Hadoop, Enterprise Architecture, Enterprise Software, Agile Methodologies, SOA, Integration, SDLC, Entrepreneurship, Java Enterprise Edition, Leadership, Management, WebSphere Portal, Software Development, Business Intelligence, Oracle, Java, Cloud Computing, Business Analysis, Software Project..., IT Strategy, DB2, Scrum, Web Services, Solution Architecture, XML, Security, Unix, Websphere, E-commerce, SaaS, AJAX, EJB, Subversion, Microsoft SQL Server, IBM Websphere Commerce, Architectures, Struts, EAI, JSP, Tomcat, Spring, Analysis, Portals, UML, SOAP, Web Applications, Information Security, Architecture
Education
Texas Tech University - Rawls College of Business 1993 — 1997
BBA, Business and Management Information Systems
BlueCross BlueShield of Tennessee December 2012 - August 2015
Duley Hopkins & Associates February 2011 - September 2012
Blue Cross Blue Shield of Tennessee May 2009 - August 2009
Skills
Java, Databases, Lua, Computer Science, C#, C++, Programming, Visual Studio, SQL, Scripting, .NET, Software Development, OOP
Education
Tennessee Technological University 2005 — 2010
BS, Computer Science
Piedmont Healthcare September 2015 - Present
Dentistry for Children/D4C Dental Brands, Inc. July 2012 - August 2015
BlueCross BlueShield of Tennessee March 2008 - June 2012
Emory Healthcare July 2006 - February 2008
Skills
Recruiting, Talent Acquisition, Applicant Tracking..., Employee Benefits, Onboarding, Human Resources, Employee Relations, PeopleSoft, Taleo, College Recruiting, New Hire Orientations, Benefits Administration, Process Improvement, HRIS, Workforce Planning
Education
The University of Georgia 2002 — 2006
Bachelor's, Speech Communication
BuildLinks August 2015 - Present
TOSHIBA Global Commerce Solutions, Inc March 2014 - July 2015
Ravetree November 2013 - March 2014
Siemens September 2012 - September 2013
Cassidian Communications, Inc. an EADS North America Company June 2010 - December 2012
QinetiQ North America March 2010 - June 2010
Ingram Content Group February 2008 - January 2010
VitalChek Network, Inc. October 2007 - January 2008
BlueCross BlueShield of Tennessee March 2003 - September 2007
Skills
Tomcat, Spring, JUnit, Hibernate, JSP, XML, Ant, Java, Struts, AJAX, SQL, Databases, Web Applications, JSON, JavaScript, jQuery, MySQL, Java Enterprise Edition, GWT, HTML, CSS, JMS, REST, J2EE Application..., JDBC, PL/SQL, Unix, Apache, Grails, Maven, Github, Xcode, iOS development, VMware Fusion, VirtualBox, Inno Setup, MongoDB, Objective-C, IntelliJ IDEA, Eclipse, Scala, Play Framework, Jenkins, SBT, Core Data, JNDI, Swift, Vim, Spring Framework
Education
The University of Tennessee at Chattanooga
BS, Computer Science Information Systems
BlueCross BlueShield of TN August 2010 - Present
Siskin Hospital July 2009 - July 2010
Wal-Mart Superstore February 2010 - June 2010
Memorial Hospital October 2002 - July 2009
Cigna Healthcare October 2000 - June 2002
Magellan Healthcare Services, Inc. May 1994 - May 2000
BlueCross BlueShield of Tennessee October 1993 - May 1994
Provident Life and Accident Insurance Company November 1987 - May 1992
Skills
Medical Liaison, Case Management, Training Coordination, Powerpoint..., Documentation, Customer Relations, Administration, Customer Service, Public Speaking, Word, PowerPoint, Microsoft Office, Excel, Research, Access, Problem Solving, Teamwork, Mentoring, Outlook, Government, Coaching, Healthcare, Microsoft Excel, Training, Microsoft Word, Software Documentation, Case Managment, System Administration, Health Insurance, Data Analysis, Project Management, Quality Assurance, Data Entry, Team Building, Insurance, Process Improvement, Call Centers, Management, Benefits Administration, Invoicing, HIPAA, Leadership, Visio, Employee Benefits, Medicare, Policy, Hospitals, Office Management, Interviews, Marketing
Education
Tennessee Wesleyan College 1997 — 2000
Bachelor of Applied Science, HealthCare Management
Edmondson Jr Business College 1976 — 1978
Associate of Science Business, Medical Assistant
BlueCross BlueShield of Tennessee February 2015 - Present
BlueCross BlueShield of Tennessee January 2014 - February 2015
United BioSource Corporation July 2012 - November 2012
BlueCross BlueShield of Tennessee May 2011 - October 2011
Hope Primary Care Center November 2010 - March 2011
Professional Health Care Management December 2007 - September 2010
Skills
Project Management, Business Process..., Train Staff, Leadership Development, Oral & Written..., Critical Thinking, Problem Solving, Time Management, Work Independently with..., ICD-9, CPT, Microsoft Office, Customer Service, General Administrative..., Leadership, HIPAA, Healthcare Management, EMR, Medicare, Data Analysis, Process Improvement, Healthcare Information..., Healthcare, Medical Billing, Medical Terminology, Training, Revenue Cycle, Strategic Planning, Microsoft Excel, Team Building, Health Insurance, Software Documentation, Medicaid, Healthcare Industry, EHR, Physicians, Public Speaking, Insurance
Education
The University of Memphis 2010 — 2012
Master, Health Administration
The University of Memphis 2007 — 2010
Bachelor, Business Administration
BlueCross BlueShield of Tennessee February 2015 - Present
Ramer & Hedrick, P.C. July 2012 - February 2015
Life Care Centers of America 2003 - June 2012
McKoon, Billings & Gold January 1997 - January 2003
Baker Donelson May 1993 - December 1996
Caldwell, Heggie & Helton August 1987 - May 1993
Skills
Civil Litigation, Professional Malpractice, Preparation of Wills, Healthcare, Powers of Attorney, Legal Research, Medical Malpractice, Legal Issues, Personal Injury, Commercial Litigation, Litigation, Employment Law, Medicaid, Bankruptcy, Legal Writing, Mediation, Trials, Litigation Support, Intellectual Property, Courts, Product Liability, Appeals, Arbitration, Westlaw, Health Law, Litigation Management, Alternative Dispute..., Corporate Law, Hearings, Insurance Law, Licensing, Pleadings, Trial Practice, Construction Law, Torts, Family Law, Wills, Business Litigation, Class Actions, Administrative Law, Criminal Law, Elder Law, Breach Of Contract
Education
The University of Memphis—Cecil C. Humphreys School of Law 1984 — 1987
Doctor of Law (J.D.)
The University of Tennessee at Chattanooga 1979 — 1983
Bachelor of Science (B.S.), Finance, General
Aid & Assist At Home, LLC February 2014 - Present
BlueCross BlueShield of Tennessee September 2012 - February 2014
Memphis Pain Clinic May 2011 - September 2012
MidSouth Pain Treatment Center September 2009 - May 2011
Internal Medicine Associates of Cordova 2006 - 2008
Skills
Healthcare, Nursing, HIPAA, EMR, Home Care, Pediatrics, Long-term Care, Health Insurance, BLS, Utilization Management, Case Management, Healthcare Management, Managed Care, Medicare, Medicaid, Disease Management, Quality Improvement, Utilization Review, Patient Safety, Medical Terminology, Hospitals, Provider Relations, Elder Care, Physician Relations, Patient Advocacy, Medication..., HEDIS, Medical Case Management
Education
The University of Memphis 2001 — 2005
Bachelor of Science (B.S.), Nursing
Burgess Group, LLC January 2012 - Present
Burgess Group, LLC January 2011 - January 2012
Xerox August 2007 - December 2010
BlueCross BlueShield of Tennessee April 1997 - July 2007
Hcm (currently MedAssets) 1996 - 1997
BlueCross BlueShield of Tennessee 1996 - 1996
BlueCross BlueShield of Tennessee 1993 - 1996
BlueCross BlueShield of Tennessee 1990 - 1993
Skills
Medicare, Medicaid, Healthcare, Data Analysis, Managed Care, Healthcare Management, Health Insurance, Access, Analysis, Business Analysis, Hospitals, Insurance, Integration, Medical Coding, Policy, Process Improvement, Program Management, Project Management, Requirements Gathering, Software Documentation, Training, Vendor Management, Visio
Education
University of St. Francis 1998 — 2001
Master of Science, Health Services Administration
The University of Tennessee at Chattanooga 1982 — 1986
Bachelor of Science, Business Administration
Blue Cross Blue Shield of Tennessee January 1987 - Present
BlueCross BlueShield of Tennessee January 1987 - February 2013
Plastic Surgery Group Memphis Tennessee 1976 - 1987
Education
The University of Memphis
BlueCross BlueShield of Tennessee August 2010 - Present
BlueCross BlueShield TN 1998 - Present
Blue Cross, Blue Shield of Tennessee January 2010 - August 2010
BlueCross BlueShield of Tennessee August 2004 - January 2010
BlueCross BlueShield of Tennessee August 2004 - January 2010
Skills
Information Security, Business Analysis, SDLC, Process Improvement, SharePoint, Disaster Recovery, IT Strategy, Enterprise Architecture, PMP, Active Directory, IT Management, System Administration, Integration, Computer Security, Visio, Security, DB2
Education
The University of Memphis 1980 — 1981
Mechanical Engineering
Chatt State
Computer Science
SANS Institute
Computer Security Training
BlueCross BlueShield of Tennessee April 2015 - Present
DCS April 2004 - April 2015
Skills
Management, Counseling Psychology
Education
Texas Tech University 1987 — 1992
Doctor of Philosophy (Ph.D.), Counseling Psychology
BlueCross BlueShield of Tennessee November 2014 - Present
Gentiva Hospice February 2009 - November 2014
Centerstone August 2007 - December 2008
Centerstone January 2006 - August 2007
Skills
Mental Health, Public Speaking, Customer Service, Nonprofits, Training, Management, Community Outreach, Grief Counseling
Education
University of Tennessee College of Social Work 2002 — 2005
Master of Social Work (MSW), Social Work
Tennessee State University 1995 — 1999
Bachelor of Science (B.S.), Psychology
BlueCross BlueShield of Tennessee June 2015 - Present
BlueCross BlueShield of Tennessee October 2014 - June 2015
The Johnson Group May 2014 - October 2014
Walk2Campus Properties October 2013 - May 2014
YMCA January 2012 - March 2014
Franklin Wealth Management June 2013 - September 2013
Publix Super Markets 2010 - 2013
Skills
Copywriting, Microsoft Excel, Social Media, Creative Writing, Illustrator, Marketing, InDesign, Advertising, Facebook, Social Networking, Social Media Marketing, Sales, Customer Service, Entrepreneurship, PowerPoint, Public Speaking, Photoshop, Adobe Creative Suite, User Experience, Email Marketing
Education
The University of Tennessee at Chattanooga 2010 — 2014
Bachelor's Degree, Marketing
BlueCross BlueShield of Tennessee March 2013 - Present
The Daily Post-Athenian 2010 - March 2013
True North Custom Media 2008 - 2010
True North Custom Publishing 2007 - 2008
Chattanooga Times Free Press January 2006 - January 2007
DAILY NEWS JOURNAL January 2004 - January 2006
Skills
Writing, Editing, Copy Editing, Videography, Video Editing, Social Media Marketing, Marketing, Marketing..., Interviewing Skills, Magazine Design, Newspaper Design, Organization, Public Speaking, Photography, Photo Editor, Public Relations, Strategic Communications, Magazine Articles, SEO copywriting, SEO, Market Research, Facebook, Newspaper, Publications, Content Management, Copywriting, Press Releases, Ap Style, Feature Articles, Layout, Newspapers, AP Style, Journalism, Publicity, Magazines, Blogging, Media Relations, Publishing
Education
The George Washington University 2015 — 2017
Master of Public Health (MPH), Public Health
The University of Tennessee at Chattanooga 2006 — 2008
Master of Arts (M.A.), Rhetoric and Composition/Writing Studies
Middle Tennessee State University 2000 — 2004
Bachelor of Science (B.S.), Mass Communication/Media Studies
Mauldin & Jenkins, LLC May 2013 - Present
Unum 2010 - May 2013
BlueCross BlueShield of Tennessee 1999 - February 2010
Erlanger Health System 1994 - 1999
American General 1993 - 1994
State of Tennessee 1990 - 1993
Skills
Information Security, CISSP, Security, Vulnerability Assessment, Network Security, PCI DSS, CISA, Computer Forensics, Risk Assessment, IDS, ITIL, IPS, Security Policy, FISMA, NIST, HIPAA, Disaster Recovery, Enterprise Architecture, Wireless Security, Firewalls, Certificate Authority, Windows Server, IT Strategy, IT Compliance, IT Audit, Business Continuity, Penetration Testing, Vulnerability Management, COBIT, Application Security, Security Architecture..., Computer Security, Information Technology, Identity Management, Networking, IT Management, Leadership, Management, SDLC
Education
Tennessee Technological University 1987 — 1991
BS, Accounting
Tennessee Technological University
BlueCross BlueShield of Tennessee July 2014 - Present
Hospital Corporation of America (HCA) October 2013 - July 2014
Onlife Health January 2012 - September 2013
Onlife Health May 2011 - August 2011
Skills
Data Analysis, Statistics, Research, Databases, SAS, Statistical Modeling, Business Intelligence, Healthcare, Management, Data Visualization, Program Evaluation, Microsoft Excel, SPSS, Return on Investment..., Predictive Analytics, SQL, Excel, Forecasting
Education
The Johns Hopkins University 2015 — 2017
Master of Science (MS), Government Analytics
University of Rochester 2006 — 2010
Bachelor of Science (BS), Mathematics
BlueCross BlueShield of Tennessee October 2014 - Present
Eaton Residential Properties 2012 - 2014
PDI Blinds 2009 - 2011
Skills
Accounting, Financial Reporting, US GAAP reporting, Financial Analysis, Microsoft Excel, Microsoft Word, Outlook, Time Management, Public Speaking, Teamwork, Business Ethics, Capital Budgeting, QuickBooks
Education
The University of Tennessee at Chattanooga 2011 — 2015
Bachelor's degree, Accounting
Mccallie School 2007 — 2011
High School Diploma
BlueCross BlueShield of Tennessee July 2015 - Present
Blue Cross Blue Shield of Michigan March 2012 - July 2015
Blue Cross Blue Shield of Michigan November 2006 - March 2012
Blue Cross Blue Shield of Michigan April 2004 - November 2006
Blue Cross Blue Shield of Michigan October 2002 - April 2004
The League Shop, Inc. October 2001 - October 2002
Skills
Development & delivery..., Building Relationships, Written & Verbal..., Training Delivery, Training Facilitation, Technical Training, Technical Writing, Coaching Staff, Mentoring Of Staff, Maintaining..., Health Insurance, Performance Management, Training, Insurance, Instructor-led Training, Microsoft Office, Google Docs, Google Apps
Education
William Tyndale College 1999 — 2001
Bachelor of Arts (B.A.), English
The Ohio State University 1997 — 1999
English
BlueCross BlueShield of Tennessee November 2013 - Present
BlueCross BlueShield of Tennessee May 2011 - November 2013
BlueCross BlueShield of Tennessee June 2009 - May 2011
BlueCross BlueShield of Tennessee February 2007 - June 2009
Skills
Visio, SharePoint, Business Analysis, Insurance, Process Improvement, Vendor Management, Health Insurance, Project Management, Access, Requirements Analysis, Data Analysis, Business Process..., Business Intelligence, PMP, Communication, Healthcare Information..., Quality Management
Education
The University of Tennessee at Chattanooga
Bachelor of Arts (BA), Communication, General
Glenridge HealthCare Solutions November 2012 - July 2013
BlueCross BlueShield of Tennessee December 2007 - January 2013
BlueCross BlueShield of Tennessee January 2006 - December 2007
BlueCross BlueShield of Tennessee January 2004 - December 2005
Skills
HIPAA, Health Insurance, Healthcare, Managed Care, Medicaid, Medicare, Provider Relations, Healthcare Management, Hospitals, Healthcare Industry, Training, Customer Service, Process Improvement, Healthcare Information..., Leadership
Education
Tennessee State University 1993 — 1998
Bachelor of Science (BS), HealthCare Administration and Planning
Blue Cross Blue Shield of Tennessee May 2015 - Present
BlueCross BlueShield of Tennessee February 2014 - May 2015
BlueCross BlueShield of Tennessee April 2010 - February 2014
EPB February 2005 - July 2007
Skills
Research, Financial Analysis, Financial Reporting, Financial Modeling, Risk Management, Process Improvement, Analysis, Microsoft Excel, Access, Data Analysis, Business Analysis, Project Management, Business Process..., Insurance, Outlook, Leadership
Education
The University of Tennessee Health Science Center 2014 — 2016
Master's degree, Health Informatics and Information Management
Tennessee Technological University 2011 — 2013
Master's Degree, Business Administration and Management
Tennessee Technological University 2001 — 2004
Bachelor of Science (B.S.), Information Technology
BlueCross BlueShield of Tennessee August 2015 - Present
designbyfinch 1997 - Present
BlueCross BlueShield of Tennessee March 2012 - May 2015
BlueCross BlueShield of Tennessee June 2009 - March 2012
BlueCross BlueShield of Tennessee December 2003 - June 2009
BlueCross BlueShield of Tennessee April 1999 - December 2003
Animation on DVD.com 2000 - 2002
BlueCross BlueShield of Tennessee November 1997 - April 1999
BlueCross BlueShield of Tennessee June 1997 - November 1997
Skills
Brand Management, Graphic Design, Adobe Creative Suite, Web Design, InDesign, Newsletters, Graphics, Typography, Branding & Identity, Advertising, Email Marketing, Layout, Brand Development, Logo Design, Direct Mail, Corporate Communications, Public Relations, Art Direction, User Experience, User Interface Design, Photoshop, Social Media Marketing, Illustrator, Information Architecture, Corporate Identity, Flyers, Illustration, Adobe Acrobat, Brochures, Creative Direction, Social Media, Photography, Marketing Communications, Corporate Branding, Copywriting, Packaging, Posters, Catalogs, SEO, Interaction Design, Collateral, Creative Strategy, WordPress, Website Development, Publications, Visual Communication, Leadership, Art, Management, Marketing
Education
The University of Tennessee at Chattanooga 1993 — 1997
Bachelor of Fine Arts, Graphic Design, 3.35 GPA
Sequatchie County High School 1990 — 1993
Honors Graduate, N/A, 3.45 GPA
BlueCross BlueShield of Tennessee January 2014 - Present
BlueCross BlueShield of Tennessee March 2013 - November 2013
The Ochs Center for Metropolitan Studies November 2010 - March 2013
Independent Consultant December 2009 - November 2010
BlueShield of Tennessee November 1998 - December 2009
BlueCross BlueShield of Tennessee November 1995 - November 1998
Skills
Healthcare Management, Employee Relations, Freelance Writing, Evidence-based Medicine, Health Policy, Consulting, Healthcare, Policy, Managed Care, Public Health, Data Analysis, Research, Program Management, Program Development, Healthcare Information..., Strategy, Management, Health Economics, Nonprofits, Project Management, Organizational..., Outcomes Research, Proposal Writing, Leadership, Analysis, Health Insurance, Health Care Reform, Process Improvement, Clinical Research, Strategic Planning, Business Strategy, Public Policy, Recruiting, Grant Writing, Public Speaking, Performance Management
Education
The Johns Hopkins University 1979 — 1987
Ph.D., Political Science
The Johns Hopkins University 1979 — 1987
MA, Political Science
University of Tennessee-Knoxville 1975 — 1979
BA, Philosophy/Political Science
Mt. Vernon High School 1971 — 1975
High School
Kellogg School of Management, Northwestern University
BlueCare Tennessee August 2015 - Present
BlueCare Tennessee October 2014 - August 2015
BlueCare Tennessee June 2012 - October 2014
BlueCross BlueShield of Tennessee October 2011 - June 2012
HEALTHSPRING, INC November 2007 - February 2011
Hemophilia Health Services July 2007 - November 2007
CIGNA GOVERNMENT SERVICES October 2004 - January 2007
CIGNA GOVERNMENT SERVICES December 2002 - October 2004
CIGNA GOVERNMENT SERVICES November 2000 - December 2002
CIGNA GOVERNMENT SERVICES June 1999 - November 2000
Skills
Reporting & Analysis, Technical Training, Auditing, Claims Resolution, Adjustments, Technical Documentation, Technical Writing, Claim Analysis, Insurance Claims, Data Analysis, Microsoft Office, Insurance, Managed Care, Healthcare, Leadership, Medicare, Training, Management, Databases, Policy, Project Management, Microsoft Excel, Customer Service, Claim Investigation, Access, PowerPoint, Microsoft Word, Analysis, Process Improvement
Education
University of Phoenix 2015 — 2019
Doctor of Management, Organizational Leadership/Information Systems and Technology
University of Phoenix 2013 — 2014
Graduate Certificate, Healthcare Informatics
University of Phoenix 2011 — 2012
Master, Information Systems
Tennessee State University 1991 — 2007
B.S., Computer Science
Nashville State Community College 2002 — 2004
A.S., Computer Science
UnitedHealthcare February 2008 - Present
BlueCross BlueShield of Tennessee January 2000 - October 2007
Skills
Health Insurance, Insurance, Provider Relations, Claim, Medicaid, Medicare, Managed Care, HMO, Hospitals, Training, Credentialing, HIPAA, Healthcare Consulting, Medical Billing, Revenue Cycle
Education
University of Phoenix 2014 — 2016
Bachelor of Arts (B.A.), Psychology
University of Phoenix 2012 — 2014
Associate of Arts (A.A.), Psychology
The University of Memphis
Bioventus October 2014 - May 2015
Bioventus March 2012 - October 2014
Smith & Nephew Orthopaedics September 2003 - March 2012
United American Health Plan of Tennessee April 2001 - September 2003
United American Health Care April 2000 - April 2001
Cigna May 1998 - April 2000
BlueCross BlueShield of Tennessee September 1987 - April 1998
Skills
Medical Devices, Healthcare, Orthopedics, Market Development, Appeals, Strategic Planning, Medicine, Claim, Hospitals, Nursing, Surgeons, Capital Equipment, Orthopedic, Product Launch, Insurance, Sales Operations, Operating Room, Sales, Management, Leadership
Education
University of Tennessee at Martin 1981 — 1983
Music Teacher Education
The University of Memphis
Music Teacher Education
U.S. Xpress, Inc. March 2015 - August 2015
Randstad January 2013 - March 2015
BlueCross BlueShield of Tennessee October 2010 - January 2013
Charming Charlie November 2009 - October 2010
Staffing May 2005 - November 2009
Skills
Customer Service, Human Resources, Recruiting, Sales, Microsoft Office, Sales Management, Front Office, Management, Applicant Tracking..., Employee Relations, Payroll, Employee Benefits, Leadership, Onboarding, Temporary Staffing, Interviews, Training, Temporary Placement, Hiring, Coaching, Talent Management, Marketing, Screening, Talent Acquisition, Team Building, Permanent Placement, HR Policies, Sourcing, Customer Satisfaction, Outlook
Education
Tennessee Wesleyan College 2005 — 2009
Bachelor of Science (B.S.), Business Administration and Management, General
Tennessee Wesleyan College 2005 — 2009
Bachelor's degree, Business Administration and Management, General
Federal Reserve Bank of Atlanta February 2015 - Present
SANS Institute April 2012 - Present
Cox Communications January 2012 - February 2015
OWASP September 2011 - March 2014
SANS Institute 2010 - February 2012
Priority Payment Systems August 2010 - January 2012
Shared Health December 2007 - July 2010
BlueCross BlueShield of Tennessee May 1998 - December 2007
Skills
Security, Vulnerability Assessment, Risk Assessment, Computer Security, Penetration Testing, Network Security, IPS, Payment Industry, CISSP, Information Security..., Computer Forensics, IT Audit, HIPAA, Information Security, Firewalls, Identity Management, System Administration, Intrusion Detection, Business Continuity, Virtualization, Windows Server, Networking, Security Awareness, IDS, Security Architecture..., VPN, Incident Response, Data Security, Vulnerability Management, PCI DSS, Application Security, Security Audits, Encryption, ISO 27001, Security Policy, Web Application Security, CISM, CISA, FISMA, COBIT, Checkpoint, NIST, Information Assurance, Internet Security, Incident Management, Incident Handling, Security Management, Leadership, Strategic Planning, Project Management
Education
SANS Technology Institute 2011 — 2015
Master of Science, Information Security Engineering
The University of Tennessee at Chattanooga 1997 — 2002
Bachelor of Science, Computer Science
BlueCross BlueShield of Tennessee March 2015 - Present
BlueCross BlueShield of Tennessee January 2014 - March 2015
BlueCross BlueShield of Tennessee September 2013 - December 2013
ImplementHIT August 2012 - August 2013
Erlanger Medical Center November 1997 - March 1999
The Business Center of Trenton May 1995 - May 1997
Erlanger Medical Center October 1995 - October 1996
AT&T August 1994 - October 1995
Brock Control Systems (Sales Automation Software) August 1993 - August 1994
Sales Technologies February 1993 - July 1993
Skills
Training, Technical Support, Unix, Microsoft Word, Technical Writing, Software Documentation, Leadership, PowerPoint, Computer Software..., Teaching Adults, Software Installation, Software Implementation, Technical Course..., Teaching, Windows, Management, Teaching Writing, Instructional Manuals, Access, Organization Skills, Handle Multiple..., Handle Multiple Projects, Thrive in A Fast-paced..., Editing, Presentation Skills, Presentation Development, Layout Design, Customer Service, Visio, Project Management, Public Speaking
Education
The University of Georgia 1982 — 1985
Bachelor of Science (BSHE), Dietetics & Institution Mgmt
BlueCross BlueShield of Tennessee October 2014 - Present
BlueCross BlueShield of Tennessee (BlueCare) September 2012 - Present
BlueCross BlueShield of Tennessee November 2011 - September 2012
BlueCross BlueShield of Tennessee January 2011 - November 2011
TeamHealth Medical Call Center May 2009 - January 2011
Facility Services Group, Inc September 2006 - January 2010
The Breazeale Clinic January 2004 - May 2006
Skills
Medicare, Process Improvement, Healthcare, Operations Management, Healthcare Management, Change Management, Project Management, Business Analysis, Hospitals, Accreditation, Data Analysis, Quality Management, Clinical Research, Claim, Auditing, Coaching, Home Care, Informatics, Nursing, Patient Safety, Utilization Management, Leadership, Medicaid, Healthcare Industry, Health Insurance, EHR, Performance Improvement, Business Process, Training, Visio, Call Centers, Leadership Development, Business Process..., HEDIS, HIPAA, Software Documentation, Managed Care, Insurance, Quality Assurance, Healthcare Consulting, Disease Management, Health Policy, Provider Relations
Education
Tennessee Wesleyan College 1999 — 2003
Bachelors Degree, Nursing
Tennessee Wesleyan College 1999 — 2003
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Unum September 2013 - Present
ITT Technical Institute July 2011 - Present
Shared Health April 2010 - August 2013
Shared Health November 2006 - April 2010
BlueCross BlueShield of Tennessee February 1999 - November 2006
Kaplan Test Prep January 2004 - January 2006
EDS, an HP Company January 1990 - July 1999
Skills
Data Warehousing, Cognos, Data Integration, Business Intelligence, ETL, Datastage, Erwin, Analytics, Data Modeling, Business Objects, Database Design, Data Quality, SSRS, SDLC, Enterprise Architecture, SAS, DB2, Microsoft SQL Server, AIX, Oracle, Visio, Integration, Data Warehouse..., Agile Methodologies, Data Analysis, Dimensional Modeling, Strategy, OLAP, IT Strategy, Requirements Gathering, Software Project..., Requirements Analysis, Master Data Management, Performance Tuning, SQL, Data Migration, Solution Architecture, health infornation..., Clinical Data Marts, Healthcare Information..., Clinical Data Modeling, HEDIS Measures, Care Opporunities, NPPES, Domain Analysis, SOA, Enterprise Software, Architecture, Business Analysis, Unix
Education
The University of Tennessee at Chattanooga 1999 — 2002
Master, Business Administration
DeVry Institute of Technology 1985 — 1989
BSEET, Electronics Engineering
Rome Free Academy 1982 — 1985
Regents High School Diploma, Electrical and Electronics Engineering
Cigna July 2014 - Present
BlueCross BlueShield of Tennessee April 2013 - June 2014
Unum June 2007 - March 2013
Special Kids & Families Inc January 2007 - May 2007
RadioShack June 2003 - September 2004
Memphis City Schools January 1995 - June 2001
Skills
Business Analysis, Data Modeling, Enterprise Architecture, Data Warehousing, Database Design, SDLC, Systems Analysis, SQL, Databases, Requirements Analysis, Business Process, Insurance, Requirements Gathering, Business Intelligence, DB2, SharePoint, Data Analysis, Project Management, XML, SOA, IT Strategy, Data Quality, Data Management, Software Documentation, Business Requirements, Data Integration, Data Mining, Agile Methodolgy, Talend, Erwin, Business Architecture, Business Process..., Data Governance, Metadata Management, Master Data Management, Teradata, Microsoft SQL Server, Agile Application..., SAFe, Visio
Education
The University of Memphis 1997 — 2000
Master of Business Administration (M.B.A.), Management Information Systems
Leadership Research Institute October 2011 - January 2013
HealthMarkets May 2008 - August 2011
BlueCross BlueShield of Tennessee 2005 - 2007
Booz, Allen & Hamilton 2003 - 2005
Deloitte & Touche 1998 - 2003
Pan American Life Insurance 1997 - 1998
CIGNA Healthcare 1986 - 1997
Skills
Change Management, Coaching, Executive Management, Business Strategy, Research, Management Consulting, Leadership Development, Performance Management, Talent Management, Organizational..., Student Development, Strategic Planning, Leadership, Human Resources, Management, Team Building, Succession Planning, Organizational..., Deferred Compensation, Onboarding, Organizational Design, Workforce Planning, Employee Engagement, Process Improvement, Vendor Management, Executive Coaching, Employee Benefits, Personnel Management, Recruiting, Training, Employee Relations, Business Process..., Mergers & Acquisitions, Employee Training, Talent Acquisition
Education
The University of Dallas 1988 — 1992
MBA, Human Resources
University of Louisiana at Monroe 1971 — 1975
B.A., Liberal Arts
BlueCross BlueShield of Tennessee December 2001 - Present
Unum August 1989 - December 2001
Skills
Contract Management, Contract Negotiation
Education
The University of Memphis—Cecil C. Humphreys School of Law 1983 — 1986
Juris Doctor (J.D.), Law
University of Tennessee-Knoxville 1976 — 1980
Bachelor of Science (B.S.), Business Administration
BlueCross BlueShield of Tennessee September 2012 - Present
Cigna January 2012 - September 2012
WDSI Fox61/CW Chattanooga/MyNetWorkTV February 2011 - November 2011
Unum October 2010 - January 2011
WTS Media December 2009 - September 2010
WTCI, PBS May 2008 - August 2008
Skills
Adobe Creative Suite, Final Cut Pro, Adobe Audition, HTML, Social Media, Problem Solving, Public Relations, Video, Editing
Education
The University of Tennessee at Chattanooga 2005 — 2009
Bachelor of Arts, Communications
Ooltewah High School 2001 — 2005
High School Diploma
BlueCross BlueShield of Tennessee January 2009 - Present
Scenic City Web Solutions September 2000 - 2014
Unitrin Direct 2007 - January 2009
Merastar Insurance Company / Unitrin Direct July 2004 - January 2009
University of Tennessee at Chattanooga January 2003 - May 2004
UT Chattanooga 2003 - 2004
UnumProvident Corporation 1991 - 2000
City of Chattanooga 1985 - 1986
Skills
Scrum, Project Management, Kanban, Web Applications, Requirements Analysis, Agile Methodologies, Team Building, Leadership, Software Project..., Microsoft SQL Server, SQL, JavaScript, XML, Web Services, Web Development, Programming, IIS, CSS, Integration, MySQL, DB2, PHP, T-SQL, Java, Visual Basic, Java Enterprise Edition, OOP, Subversion, Software Development, Databases, Perl, Apache, SQL Server, Mercurial
Education
The University of Tennessee at Chattanooga 2000 — 2004
Master of Science, Computer Science
The University of Tennessee at Chattanooga 1992 — 1998
Bachelor of Science, Computer Science
Qualex Consulting Services August 1998 - Present
Casino Data Imaging March 2010 - October 2011
BlueCross BlueShield of Tennessee January 1991 - August 1998
USAF September 1985 - January 1991
Skills
Business Intelligence, Data Warehousing, Analytics, ETL, OLAP, SAS, SQL, Data Mining, Data Integration, Microsoft SQL Server, Unix, Teradata, Business Analytics, Gambling, Project Management, Oracle, Data Quality, Predictive Analytics, SDLC, DB2, Databases
Education
The Citadel 1980 — 1985
Bachelor of Science (BS), Computer Science
BlueCross BlueShield of Tennessee December 2013 - Present
Optumhealth June 2010 - Present
Shared Health October 2004 - Present
BITECH January 1997 - December 1998
Skills
Data Warehousing, Databases, Datastage, ETL, Healthcare Information..., Integration
Education
The University of Tennessee at Chattanooga 2003 — 2005
The University of Tennessee at Chattanooga
Bioventus LLC March 2013 - Present
RTI Health Solutions June 2009 - February 2013
Pharmaceutical Advisory Group, LLC September 2008 - June 2009
Thought Leader Select, LLC November 2007 - June 2009
BlueCross BlueShield of Tennessee May 2007 - November 2007
Blue Cross and Blue Shield of North Carolina September 2003 - May 2007
SAS Institute, Inc. June 2002 - September 2003
Best Practices, LLC June 1999 - May 2001
Skills
Health Policy, Strategy, Healthcare, Market Access, Public Health, Competitive Intelligence, Market Research, Pricing, Health Insurance, Pharmaceutical Industry, Managed Care, Oncology, Cross-functional Team..., Data Analysis, Analytics, Segmentation, Market Analysis, Clinical Trials, Outcomes Research, Health Economics, Biotechnology, Regulatory Affairs
Education
The University of Sheffield 2015 — 2018
MSc, International Health Technology Assessment, Pricing and Reimbursement
London School of Economics and Political Science 2010 — 2013
Post-Graduate Diploma, Health Economics, Policy and Management
University of North Carolina at Chapel Hill 2005 — 2008
MHA, Healthcare Administration
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2001 — 2002
MBA, Business Administration
University of North Carolina at Chapel Hill 1996 — 1999
BA, Economics
BlueCross BlueShield of Tennessee March 2015 - Present
BlueCross BlueShield of Tennessee February 2014 - March 2015
Chambliss, Bahner & Stophel November 2007 - February 2014
Office of Senator Fred Thompson 2001 - 2002
Skills
Litigation
Education
The University of Memphis—Cecil C. Humphreys School of Law 2004 — 2007
J.D.
Washington and Lee University 1996 — 2000
B.A., Economics
The McCallie School
BlueCross BlueShield of Tennessee August 2013 - Present
BlueCross BlueShield of Tennessee February 2012 - August 2013
Orbit International Education January 2005 - September 2007
Orbit International Education January 2003 - December 2004
Skills
Business Analysis, Data Analysis, Scrum, Agile Project Management, Business Process..., Change Management, Conceptual Modeling, Healthcare Information..., Requirements Analysis, Software Project..., Healthcare Analytics, Management, SDLC, Software Documentation, Project Management, Analysis, Business Requirements, SQL
Education
Infoserve Technologies Institute 2013 — 2013
Certification in Web Design and implementation (Advance)
Infoserve Technologies Institute 2011 — 2012
Cerification in Oracle DBA, Certification in SQL server
Infoserve Techologies Institute 2010 — 2011
Cerification in Web Design and implementation
University of Findlay 2007 — 2009
Master of Business Administration, Organizational Leadership, 3.75
Tribhuvan Vishwavidalaya
Bachelor's, Business
BlueCross BlueShield of Tennessee May 2015 - Present
Siskin Hospital November 2014 - May 2015
Self-employed: Investment Properties May 2003 - November 2014
Solution Pointe Health, LLC February 2014 - June 2014
Keller Williams Realty- East August 2007 - October 2011
Southeast Council on Children and Youth 2002 - 2009
University of Tennessee at Chattanooga August 2005 - May 2006
Merz Consulting, Inc. August 2004 - August 2005
Big Brothers Big Sisters of Greater Chattanooga July 2000 - January 2004
CCFA- East TN Chapter April 1998 - June 2000
Skills
Grant Writing, Event Planning, Fundraising, Program Management, Research, Nonprofits, Management, Marketing, Volunteer Management, Recruiting, Real Estate, Community Outreach, Leadership, Microsoft Excel, Public Speaking, Investment Properties, Sellers, Program Development, Non-profits, Analysis, Real Estate Transactions, Public Relations, Newsletters, SPSS, Non-profit..., Proposal Writing, Higher Education, Leadership Development, Community Development, Buyers, Training, Event Management, Budgets, Project Management, Social Services, Grants, Organizational..., Instructional Design, Curriculum Development, Outreach Services, Website Updating, Online Research, Training Facilitation, Program Facilitation, Crisis Intervention
Education
The University of Tennessee at Chattanooga 2005 — 2012
Doctor of Education (Ed.D.), Learning and Leadership
University of Kentucky 1994 — 1996
MSW, Social Work
The University of Georgia 1990 — 1992
BA, Psychology
Wheaton College (MA) 1988 — 1990
Bachelor of Arts (BA), Psychology
BlueCross BlueShield of Tennessee December 1985 - Present
Skills
Customer Service, Employee Benefits, Insurance, Account Management, Health Insurance, Process Improvement, Healthcare, Leadership, Team Building, Business Analysis, Sales, Data Analysis
Education
Tennessee Technological University - College of Business Administration
BlueCross BlueShield of Tennessee March 2015 - Present
Marketing Alliance Group January 2012 - March 2015
Olan Mills August 2009 - January 2012
Decosimo January 2007 - May 2009
Skills
CPA, Accounting, GAAP, Financial Reporting, Financial Statements, General Ledger, Financial Analysis, Auditing, Internal Controls, Accounts Receivable, Microsoft Office, Fixed Assets, Access, US GAAP, Tax Preparation
Education
The University of Tennessee at Chattanooga 2013 — 2015
Master of Business Administration (M.B.A.)
The University of Tennessee at Chattanooga 2003 — 2007
B.S., Accounting
Targeted Geosystems September 2007 - Present
BlueCross BlueShield of Tennessee April 2007 - September 2007
Lesco Logistics September 2006 - February 2007
Sanmina-SCI September 2005 - September 2006
M3 Accounting Services, Inc. November 2004 - August 2005
WorldCom April 2000 - July 2004
clientlink February 1999 - April 2000
Impact Interactive July 1996 - February 1999
Skills
Software Development, Databases, SQL, Business Intelligence, Project Management, Oracle, Microsoft SQL Server, .NET, Web Services, Integration, Requirements Analysis, XML, Data Warehousing, VB.NET, Team Leadership, SDLC, Software Documentation, Oracle SQL, XSLT, ASP.NET MVC, ASP.n, JavaScript
Education
The University of Georgia 1990 — 1993
Master of Education (MEd), Public Health Education and Promotion
North Georgia College and State University 1984 — 1989
Bachelor of Science (BS), Psychology
Retired, Enjoying life July 2015 - Present
BlueCross BlueShield of Tennessee July 2007 - Present
US Xpress November 2005 - July 2007
Magellan Health Services June 1994 - February 2003
Skills
Project Management, Communication, Reporting Requirements, Humor, Leadership, Scheduling Tools, Healthcare, Healthcare Industry, Transportation
Education
University of Tennessee-Knoxville 1989 — 1991
MSSW, Social Work
The University of Tennessee at Chattanooga 1978 — 1981
BA, Philosophy & Religion
Summit County Juvenile Court July 2013 - Present
BlueCross BlueShield of Tennessee May 2009 - December 2010
Court Appointed Specal Advocate of Madison County July 2008 - December 2010
Natchez Trace Youth Academy October 2007 - May 2008
Summit County Children Services May 2006 - July 2007
Summit County Children Services February 2001 - May 2006
Summit County Children Services May 1999 - February 2001
Skills
Case Management, Case Managment, Foster Care, Healthcare, Mental Health, Psychology, Social Services, Therapists, Training
Education
The University of Akron 1996 — 1998
Master of Social Work, Social Work
The University of Akron
M.S.W
Wright State University 1992 — 1996
Bachelor of Science, Social Work
Wright State University
B.S.W
BlueCross BlueShield of Tennessee August 2005 - Present
Intelligent Systems & Networking July 2002 - August 2005
Sunbelt Contracting Co. May 1995 - September 2002
Skills
Microsoft SQL Server, IIS, T-SQL, Web Architecture, Web Applications, Web Development, Web Commerce, Network Engineering, Systems Engineering, Load Balancing, Active Directory, Windows Server, Linux, AIX, Apache, Websphere, SQL, MySQL, SSIS, PHP, JavaScript, HTML, CSS, ASP, .NET, SSH/SFTP, Virtualization, VMware, Eclipse, VBScript, Powershell, Wireless Networking, QuickBooks, Peachtree, CAD, ZenCart, PCI DSS, SSL Certificates
Education
The University of Tennessee at Chattanooga 1995 — 1997
BSE, Manufacturing Engineering
The University of Tennessee at Chattanooga 1989 — 1995
BS, Engineering Management
CIGNA June 2013 - Present
Cambia Health Solutions May 2013 - May 2013
Cambia Health Solutions April 2012 - May 2013
BlueCross BlueShield of Tennessee May 2011 - March 2012
BlueCross BlueShield of Tennessee April 2008 - April 2011
BlueCross BlueShield of Tennessee June 2007 - April 2008
George Washington University August 2001 - June 2003
Skills
SAS/SQL, Spreadsheets, Data Analysis, Statistical Programming, ODS, SQL, Statistics, Graphs, Excel, Access, Outlook, Macro, SAS, Biostatistics, PowerPoint, Financial Reporting, Data Validation, Forecasting, Analytics, Troubleshooting, Databases, Analysis, Data Cleansing, Cognos, Research, SAS programming, Business Analysis, Healthcare, Predictive Modeling, Medicaid, Microsoft Excel, Data Mining, Informatics, Data Management, HIPAA, Medicare Part D
Education
The George Washington University 1998 — 2003
B.S., Biology
Baylor 1992 — 1998
HS
BlueCross BlueShield of Tennessee January 2014 - Present
BlueCross BlueShield of Tennessee August 2013 - January 2014
BlueCross BlueShield of Tennessee February 2011 - July 2013
Ernst & Young August 2007 - February 2011
Averitt Express November 2004 - December 2006
Skills
IT Audit, SOX, Internal Audit, AS400, Internal Controls, IT Risk, Auditing, Audit, Security, Compliance, SAS70, Excel, Microsoft Office, Word, PowerPoint, Documentation, Information Security..., Access, Windows, Model Audit Rule, SSAE16, SOC 1, CPA, CISA, Sarbanes-Oxley Act, Risk Assessment, Enterprise Risk..., COBIT, Assurance, PCI DSS, Information Technology
Education
Tennessee Technological University - College of Business Administration 2005 — 2007
Bachelors, Accounting
Tennessee Technological University - College of Business Administration 2001 — 2005
Bachelors, Business Administration - Management Information Systems
BlueCross BlueShield of Tennessee March 2013 - Present
BlueCross BlueShield of Tennessee 2007 - March 2013
BlueCross BlueShield of Tennessee 2004 - 2007
BlueCross BlueShield of Tennessee March 2000 - November 2004
BlueCross BlueShield of Tennessee February 1999 - March 2000
BlueCross BlueShield of Tennessee December 1992 - February 1999
Skills
Medicare, Health Insurance, Healthcare Management, HIPAA, Insurance, Medicaid, Managed Care, Process Improvement, Disease Management, Healthcare Information..., Claim, Healthcare, Outlook, SDLC
Education
The University of Tennessee at Chattanooga
BSN, Nursing
BlueCross BlueShield of Tennessee March 2000 - Present
BlueCross BlueShield of TN 2000 - Present
CIGNA January 1998 - March 2000
Healthsource Provident Admin., Inc. December 1995 - December 1997
Healthsource Provident Admin., Inc July 1995 - December 1995
Healthsource Provident Admin., Inc May 1995 - July 1995
Provident Life & Accident Ins January 1990 - January 1995
Provident Life & Accident Ins January 1986 - January 1990
Provident Life & Accident Ins January 1985 - January 1986
Skills
Employee Benefits, Benefits Administration, Human Resources, Health Insurance, Recruiting, Process Improvement, Performance Management, Management, HRIS, FMLA, PeopleSoft, Training, Deferred Compensation, Employee Relations, New Hire Orientations, Program Management, Disability Insurance, Life Insurance, Administration
Education
Dale Carnegie Graduate
Tennessee Wesleyan College
Bachelors Degree, Business Administration
BlueCross BlueShield of Tennessee November 2014 - Present
BlueCross BlueShield of Tennessee 2014 - Present
Amerigroup Corporation November 2011 - November 2014
CV Home Health September 2010 - December 2011
Skills
Case Management, Healthcare, Social Services
Education
University of Tennessee-Knoxville 2009 — 2010
MSW, Social Work
Tennessee State University 2007 — 2009
BSW, Social Work
Fleissner, Davis and Johnson March 2013 - February 2015
AMAZON February 2012 - February 2013
AMAZON October 2011 - January 2012
BlueCross BlueShield of Tennessee July 2008 - August 2009
BlueCross BlueShield of Tennessee August 2003 - July 2008
BlueCross BlueShield of Tennessee September 1998 - August 2003
BlueCross BlueShield of Tennessee August 1994 - September 1998
IDS Financial Services (now "Ameriprise Financial") 1992 - 1993
Milligan, Barry, Hensley & Evans Law Firm 1989 - 1991
Skills
Medicare, Healthcare, Outlook, Leadership, Insurance, Employee Benefits, Policy, Claim, Human Resources, Training, Data Analysis, Management, Customer Service, Auditing, HIPAA, Workers Compensation, Team Building, Marketing, Liability, Process Improvement, Strategic Planning, Access
Education
The University of Memphis—Cecil C. Humphreys School of Law 1986 — 1989
Juris Doctor
Rhodes College 1982 — 1986
B.A., English
The Baylor School 1976 — 1982
BlueCross BlueShield of Tennessee May 1995 - Present
Fred's Inc. May 1978 - January 1995
Skills
Budgets, Business Analysis, Business Process..., Call Centers, Claim, Cross-functional Team..., Employee Benefits, Executive Management, HIPAA, Health Insurance, Healthcare, Healthcare Information..., Healthcare Management, Insurance, Leadership, Leadership Development, Managed Care, Medicaid, Medicare, Microsoft Excel, Process Improvement, Risk Management, Strategic Planning, Team Building, Underwriting, Vendor Management
Education
The University of Memphis 1974 — 1978
BBA, Accounting
Red Book Connect September 2013 - May 2014
Instawares Holding Co. January 2012 - September 2013
eCompanyStore September 2004 - December 2011
WellPoint: Blue Cross Blue Shield of Georgia August 2003 - April 2004
BlueCross BlueShield of Tennessee January 2001 - August 2003
Paragon Leasing 1996 - 2000
Skills
Accounting, Internal Controls, Financial Analysis, Auditing, Financial Statements, Account Reconciliation, Finance, Internal Audit, Microsoft Excel, Leadership, Financial Accounting, QuickBooks, CPA, SAP, Analysis, Cash Management, Financial Reporting, Treasury Management, Accounting Management, Accounting Operations, Analytics, Problem Solving, Investigative Accounting, Fraud Awareness, Fraud Education, Financial Transactions, Intercompany..., Inventory Control, Cost Control, Variance Analysis, NetSuite, General Ledger
Education
The University of Tennessee at Chattanooga
B.S., Business Administration; Accounting
BlueCross BlueShield of Tennessee March 2008 - Present
Skills
Licensed Life and..., Exceptional leadership..., Expert with Microsoft..., Proven ability to..., Financial Reporting, Web Project Management, Insurance, Health Insurance, Employee Benefits, Process Improvement, Microsoft Office, Disability Insurance, Benefits Administration, Business Analysis, Accident, Life Insurance, Brokers, Underwriting, Account Management, Risk Management, Long-term Care, System Administration, Critical Illness, Management, Medicare, Strategic Planning, Training, Claim, Managed Care, Leadership, HIPAA, Strategy, Team Building, Healthcare, Provider Relations, HMO, Call Centers, Medicaid, Medicare Part D, Network Development, Access, Policy, Healthcare Information..., Visio, Data Analysis, Software Documentation, Customer Service, Vendor Management, Enrollment Management, Enrollment Services
Education
The University of Tennessee at Chattanooga 1998 — 2002
Bachelor of Arts (B.A.), History, Pre-Law Studies
BlueCross BlueShield of Tennessee 2013 - 2015
Take Care Health Systems 2006 - 2012
Medco 1994 - 2006
Skills
Pharmacy Benefit..., Healthcare, Disease Management, Pharmacy Automation, Utilization Management, Healthcare Management, Pharmacists, Healthcare Information..., Pharmacy, Medication Therapy..., Hospitals, Healthcare Industry, Clinical Research, Healthcare Consulting, Pharmaceutical Industry, HIPAA, Managed Care, Account Management
Education
The Ohio State University
BlueCross BlueShield of Tennessee February 2005 - Present
Timberhitch Construction 2002 - February 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Teaching, Public Speaking, Budgets, Strategic Planning, Coaching, System Administration
Education
Tennessee Technological University 1994 — 1996
The University of Tennessee at Chattanooga 1990 — 1992
Blue Cross Blue Shield of Tennessee December 1999 - Present
BlueCross BlueShield of Tennessee December 1999 - Present
Skills
Health Insurance, Auditing, Quality Improvement, HEDIS
Education
Baptist Memorial Hospital School of Nursing 1974 — 1977
RN
The University of Memphis
BSN
St. Paul United Methodist Church March 2009 - Present
Ronald McDonald House Charities of Memphis October 1999 - June 2006
Elegant Security Products February 1994 - September 1999
Southern Health Systems, Inc. June 1991 - August 1993
BlueCross BlueShield of Tennessee February 1985 - August 1989
Skills
Microsoft Excel, Microsoft Word, Financial Software..., Internal Controls, Internal Communications
Education
The University of Memphis 1980 — 1984
Bachelor of Business Administration (BBA), Accounting and Management
BlueCross BlueShield of Tennessee June 2015 - Present
West Tennessee Healthcare September 2014 - August 2015
Hardeman County Community Hlth September 2014 - June 2015
West TN Transitional Care 2013 - 2013
Education
The University of Memphis 2014 — 2016
Master's degree, Public Health Education and Promotion
The University of Memphis 2009 — 2013
Bachelor's degree, Sports and Exercise
BlueCross BlueShield of Tennessee 1994 - Present
Willo Products 1990 - 1993
Education
Tennessee Technological University 1984 — 1988
Bachelor of Science (BS)
National Seating & Mobility January 2014 - Present
BlueCross BlueShield of Tennessee November 1999 - July 2013
Skills
Customer Service, Multi Tasking, Organization, Learning Quickly, Quick Thinker, Project Delivery, Project Coordination
Education
The University of Tennessee at Chattanooga 1991 — 1995
Bachelor of Science (BS), Criminal Justice