BlueCross BlueShield of Tennessee
Industry: Company
DescriptionBlueCross BlueShield of Tennessee is the largest health benefit plan company in Tennessee. It is an independent, not-for-profit organization governed by its own board of directors. Headquarters: Chattanooga, Tennessee, United States CEO: J.D. Hickey CFO: John F Giblin Chief medical officer: Andrea D. Willis Subsidiaries: Volunteer State Health Plan, Shared Health, Inc., SVPs: Karen Ward, Roy Vaughn, Andrea D. Willis, Henry Smith
BlueCross BlueShield of Tennessee List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at BlueCross BlueShield of Tennessee. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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1,567 BlueCross BlueShield of Tennessee employees in database. Find out everything there's to know about BlueCross BlueShield of Tennessee employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
BlueCross BlueShield of Tennessee Employees
Southern Champion Tray April 2014 - Present
United States Army Reserves October 1984 - Present
Unum, Inc. April 2002 - April 2014
US Army Reserves May 2005 - August 2006
US Army Reserves 2002 - 2004
BearingPoint June 2000 - November 2001
CTG August 1998 - May 2000
BlueCross BlueShield of Tennessee 1986 - 1989
Skills
Program Management, Solution Development, Consulting, BPO, Leadership, IT Strategy, Project Management, Enterprise Architecture, Process Improvement, Team Building, Business Process Design, Strategic Planning, Change Management, ITIL v3 Foundations..., DMAIC, Six Sigma, Project Portfolio..., Requirements Analysis, Military Operations, Business Intelligence, SDLC, Joint Military..., Strategy, Personnel Management, PMO, Cross-functional Team..., CRM, Business Process, Analysis, Security, Enterprise Software, SaaS
Education
The University of Tennessee at Chattanooga 1988 — 1992
MBA, Marketing
Middle Tennessee State University 1981 — 1987
BBA, Information Systems, Accounting, Military History
Optum February 2014 - Present
BlueCross BlueShield of Tennessee July 2012 - February 2014
BlueCross BlueShield of Tennessee September 2010 - July 2012
BlueCross BlueShield of Tennessee September 2008 - September 2010
Skills
Data Analysis, Healthcare Analytics, Project Management, Microsoft Office, Technical Presentations, SAS Certified Base..., SQL, AAPC Certified..., Statistics, Applied Mathematics, Access, Analysis, SAS, Data Warehousing, Databases, Software Documentation, Business Analysis, Training
Education
Middle Tennessee State University 2008 — 2011
Master of Science (MS), Professional Science - Biostatistics
Lee University 2002 — 2006
Bachelor of Arts (BA), Business Administration
Habitat for Humanity of Cleveland, TN August 2014 - Present
Mix 104.1 WCLE June 2013 - July 2014
BlueCross BlueShield of Tennessee June 2013 - June 2013
Lee University August 2012 - June 2013
Skills
Public Relations, Leadership, Research, Teamwork, Management, Event Planning, Project Planning, Social Media, Public Speaking, Press Releases, Event Management, Editing, Vocus, Team Building, Microsoft Office, Creative Writing, Resume Writing, Facebook, Instagram, Twitter, WordPress, Writing, Adaptability, Positivity, Organization, Media Relations, Volunteer Management, APA, Copy Editing, Blogging, Speech Writing, Strategic Communications, Copywriting, Cision, Social Media Marketing, Fundraising, News Writing, Proofreading, Community Development, Press Kits, InDesign, Journalism, Crisis Communications, Newsletters, Advertising, AP Style, Corporate Communications, Communications Planning, Social Networking, Nonprofits
Education
Lee University 2008 — 2012
Bachelor of Arts (B.A.), Public Relations
Lee University 2008 — 2012
Bachelor of Arts (B.A.), Public Relations
BlueCross BlueShield of Tennessee May 2010 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Strategic Planning, Budgets, Negotiation, Editing
Education
Lee University 1992 — 1997
Bachelor of Arts (B.A.), Communication and Media Studies
HCA IT&S December 2013 - Present
HCA IT&S August 2013 - December 2013
Asurion February 2013 - August 2013
Asurion April 2012 - February 2013
BlueCross BlueShield of Tennessee April 2010 - April 2012
BlueCross BlueShield of Tennessee October 2008 - April 2010
BlueCross BlueShield of Tennessee 2007 - October 2008
BlueCross BlueShield of Tennessee July 2005 - 2007
Liberty Mutual Insurance 1997 - 2005
Marshall & Ilsley Corporation 1993 - 1997
Skills
PMP, Business Analysis, Project Management, SDLC, Healthcare Information..., Leadership, Process Improvement, Management, Change Management, PMO, Project Planning, Risk Management, Integration, Scrum, SharePoint, Vendor Management, Business Intelligence, Software Project..., Visio
Education
Keller Graduate School of Management of DeVry University 1994 — 2003
MBA, Business Administration
Keller Graduate School of Management of DeVry University
MPM, Project Management
University of Wisconsin-Eau Claire 1989 — 1993
BBA, Management Information Systems
Villanova University 2007 — 2007
Certificate, Master Certificate in Business Analysis
Medford Senior High School 1986 — 1989
LifePoint Hospitals November 2014 - Present
MediTract March 2013 - November 2014
Bike Chattanooga August 2012 - July 2014
All Geeked Up November 2012 - February 2013
Screen Invasion August 2012 - February 2013
BlueCross BlueShield of Tennessee November 2010 - February 2013
Publix March 2003 - October 2010
Kaleidoscope Media January 2010 - May 2010
First Management Service June 2009 - November 2009
Nashville Sounds Baseball Club March 2008 - October 2008
Skills
Networking, Public Relations, Press Releases, Blogging, Social Media, Event Planning, Advisory Boards, Wordpress, Communication, Fundraising, Problem Solving, Mac OS X, Non-profits, Microsoft Office, Customer Service, Conflict Resolution
Education
Middle Tennessee State University 2006 — 2010
B.S., Mass Communication, Recording Industry
Reinhardt College 2005 — 2006
BlueCross BlueShield of Tennessee July 2013 - Present
Alexian Brothers Health System July 2010 - June 2013
Alexian Brothers Senior Neighbors January 2005 - June 2010
The Adventure Guild, LLC March 2003 - November 2004
Computer Horizons March 1997 - March 2003
CACI International Inc October 1994 - March 1997
Martin Marietta June 1989 - October 1994
Skills
Strategic Planning, Public Speaking, Fundraising, Event Planning, Non-profits, Community Outreach, Volunteer Management, Nonprofits, Program Management, Leadership, Staff Development, Team Building, Teaching, Community Development, Strategic Communications, Organizational..., Customer Service, Grant Writing, Mentoring, Social Media, Budgets, Government, Healthcare, Public Policy, Media Relations, Social Services, Program Development, Healthcare Management, Higher Education, Leadership Development, Management, Training, Social Networking, Program Evaluation, Newsletters, Marketing Communications, Grants, Public Relations, Research, Marketing, Policy, Press Releases, Coaching, Human Resources, Case Managment, Teamwork, Philanthropy, Event Management, Workshop Facilitation, Editing
Education
University of Maryland Baltimore County 2010 — 2011
MA, Management of Aging Services
Kennesaw State University 2008 — 2009
Certificate, Gerontology
Rensselaer Polytechnic Institute 1983 — 1989
BS, Electrical Engineering
BlueCross BlueShield of Tennessee July 2011 - Present
Blue Cross Blue Shield of Tennessee March 2007 - August 2011
Assurant Health 1998 - 2004
John Alden Life Insurance Co 1990 - 1998
Skills
Health Insurance, Insurance, Underwriting, Actuarial Science, Medicare, Risk Management, Employee Benefits, Managed Care, Claim, Predictive Modeling, Reinsurance, Life Insurance, Enterprise Risk..., Financial Risk, Process Improvement, Mergers & Acquisitions
Education
Lipscomb University 1979 — 1982
BS, Mathematics
Tennessee Technological University 1977 — 1978
Engineering
WellPoint January 2013 - Present
BlueCross BlueShield of Tennessee August 2010 - January 2013
WellPoint July 2009 - April 2010
Centennial Medical Center May 2005 - July 2009
Centennial Medical Center December 2004 - May 2005
Deutsche Bank (formerly Bankers Trust) June 1978 - June 2002
Skills
Access, Policy, Customer Service, Healthcare, Case Managment, Process Improvement, Microsoft Office
Education
Middle Tennessee State University 2006 — 2007
BSN, Nursing
Middle Tennessee State University 2002 — 2007
Bachelors of Science, Nursing2007
Columbia State Community College 2003 — 2005
Associates of Applied Science, Nursing2005
Nassau Community College 1976 — 1978
Associates of Science, Accounting
BlueCross BlueShield of Tennessee October 1999 - Present
DataSoft Technologies November 1997 - September 1999
Sriven Computer Solutions April 1995 - October 1997
Galaxy Systems September 1994 - March 1995
Skills
Data Warehousing, DB2, ETL, Datastage, Microsoft SQL Server, AIX, Healthcare Information..., Unix, Sybase, IBM Mainframe, DBMS, Secure FTP, Information Management, SDLC, Business Intelligence, Enterprise Architecture, Integration, SQL, Erwin, Databases, DataStage, Visio, Business Analysis, Requirements Analysis, Software Project..., Data Modeling
Education
The University of Tennessee at Chattanooga 2000 — 2002
Master of Science, Computer Science
Madurai Kamaraj University 1990 — 1994
Bachelor of Science (B.S.), Electronics and Communications Engineering
BlueCross BlueShield of Tennessee November 2014 - Present
BANTAM August 2013 - November 2014
AREA203 August 2009 - September 2013
Smart Furniture February 2008 - March 2009
B-Squared Advertising August 2005 - February 2008
Zimmerman Advertising September 2004 - August 2005
Macy's May 2004 - September 2004
Gaby and Moleta / Turbulence Advertising February 2003 - April 2004
St. Ives / Avanti November 1995 - December 2002
Skills
Art, Information Graphics, Art Direction, Advertising, Creative Direction, Graphic Design, Adobe Creative Suite, Layout, Direct Mail, Brochures, Catalogs, Corporate Identity, Logo Design, Web Design, Graphics, Email Marketing, Copywriting, Brand Development, Digital Media, Branding & Identity, Corporate Branding, Digital Marketing, Creative Strategy, Outdoor Advertising, Integrated Marketing, Social Media Marketing, Creative Services, Online Marketing, Digital Strategy, Interactive Marketing, Marketing Communications, User Experience, Online Advertising, Direct Marketing, Concept Development, Typography, Interactive Advertising, Marketing, User Interface Design, Interaction Design, Image Manipulation, Illustrator, SEO, InDesign, Strategy
Education
Miami International University of Art and Design 1992 — 1994
Associate of Arts Degree, Commercial Art
BlueCross BlueShield of Tennessee August 2015 - Present
BlueCross BlueShield of Tennessee November 2014 - August 2015
BlueCross BlueShield of Tennessee July 2013 - November 2014
BlueCross BlueShield of Tennessee March 2012 - July 2013
BlueCross BlueShield of Tennessee September 2008 - March 2012
Skills
Pharmacy, Health Insurance, Pharmacy Benefit..., Business Analysis, Managed Care, Healthcare, Process Improvement, HIPAA, SAS, Healthcare Information..., Data Analysis, Data Mining, SharePoint, Utilization Management, Insurance, Analytics, Analysis, Vendor Management
Education
The University of Tennessee at Chattanooga 2015 — 2017
Master of Business Administration (M.B.A.), Business Analytics
Middle Tennessee State University
Bachelor’s Degree, Health Administration, Cum Laude
ADP January 2014 - Present
N/A August 2013 - December 2013
Symphony Corporation - JGI Consulting/HR21 January 1998 - August 2013
BlueCross BlueShield of Tennessee January 1997 - January 1998
Healthsource Provident Administrator, Inc. (affiliate of Healthsource, Inc.) July 1996 - January 1997
Healthsource Provident Administrator, Inc. (affiliate of Healthsource, Inc.) May 1995 - July 1996
Provident Life & Accident Insurance (now UNUM) May 1991 - May 1995
Skills
PeopleSoft HCM, ADP, SQR, SQL, Data Conversion, Interface Programming, PeopleTools, PeopleCode, ADP ReportSmith, PS Query, MS Project, Requirements Gathering, User Acceptance Testing
Education
The University of Tennessee at Chattanooga 1990 — 1991
MBA, Marketing
Middle Tennessee State University 1984 — 1989
BBA, Computer Information Systems
Regence BlueCross BlueShield of Oregon August 2012 - Present
BlueCross BlueShield of Tennessee 2005 - 2012
BlueCross BlueShield of Tennessee 2003 - 2005
BlueCross BlueShield of Tennessee 1999 - 2003
BlueCross BlueShield of Tennessee 1996 - 1999
Parkridge Medical Center 1982 - 1996
Fort Sander Hospital 1981 - 1982
University of Tennessee Research and Medical Center 1979 - 1981
Skills
Quality Management, Program Development, Program Management, Vendor Relationships, Case Management, Provider Relations, Disease Management, Medicare, Clinical Research, Utilization Management, Wellness Education, Data Analysis, Healthcare Accreditation, Contracting, Healthcare Management, Strategic Planning, HEDIS, Healthcare Information..., Managed Care, Medicaid, NCQA, Accreditation, HIPAA, Healthcare
Education
University of St. Francis
Master of Science, Healthcare Administration
The University of Tennessee at Chattanooga
Bachelor of Science, Nursing
Middle Tennessee State University
Associate Degree, Nursing
Bristol-Myers Squibb May 2014 - Present
Bristol-Myers Squibb April 2013 - May 2014
BlueCross BlueShield of Tennessee September 2012 - April 2013
BlueCross BlueShield of Tennessee April 2007 - September 2012
Memphis Managed Care Corporation September 2005 - April 2007
Memphis Mental Health Institute November 2004 - September 2005
Walgreens June 2002 - September 2005
Skills
Chemotherapy, Managed Care, Disease Management, Medicaid, Medicare Part D, Pharmacists, Pharmacy Automation, Pharmacy Benefit..., Medication Therapy..., Utilization Management, Healthcare, Team Building, Medication..., Pharmacy, Health Policy, Outcomes Research, Informatics, Medicare, Clinical Pharmacy, Healthcare Industry, Pharmacoeconomics, Healthcare Management, Oncology, Diabetes
Education
The University of Tennessee at Chattanooga 2009 — 2012
Master of Business Administration (MBA)
University of Tennessee-Health Science Center 1998 — 2002
PharmD
Middle Tennessee State University 1994 — 1998
BS, Chemistry
Assurant Health July 2014 - Present
BlueCross BlueShield of Tennessee June 2013 - June 2014
Rite Aid Pharmacy June 2010 - May 2013
Lipscomb University August 2009 - May 2013
StoneCrest Medical Center 2006 - 2006
Skills
Immunization, Patient Counseling, Compounding, Patient Education, Cpr Certified, Managed Care, HIPAA, Patient Safety, Disease Management, Evidence-based Medicine, Teaching, Medication..., Prescription, Medication Therapy..., Certified Immunizer, Pharmacists, Pharmacy, Pharmacy Practice, Customer Service, Medical Writing, Clinical Trials, Pharmacy Benefit..., Medicare, Formulary, Clinical Pharmacy, Pharmacoeconomics, Medication Adherence, Medicare Part D, Healthcare, Clinical Pharmacology, Pharmacology, Pharmaceutical Industry
Education
Lipscomb University 2009 — 2013
Doctor of Pharmacy, Pharmacy
Middle Tennessee State University 2006 — 2010
Bachelor of Science, Pre-pharmacy
Pasi (CHS) July 2014 - Present
YMCA June 2012 - July 2014
Nashville Predators September 2013 - March 2014
Metropolitian Human Resources Department June 2013 - August 2013
Lipscomb University April 2013 - April 2013
BlueCross BlueShield of Tennessee February 2013 - April 2013
Caterpillar Financial March 2013 - March 2013
Lipscomb University 2012 - 2013
Skills
Event Planning, Time Management, PowerPoint, Public Speaking, Microsoft Office, Social Networking, Human Resources, Fundraising, Community Outreach, Microsoft Excel, Microsoft Word, Research, Social Media, Customer Service, Teamwork, Leadership, Social Media Marketing, Organization, Inventory Management, Collaboration, Office Equipment, Childcare, Nonprofits
Education
Lipscomb University 2010 — 2014
Bachelor of Business Administration (BBA), Human Resources Management and Services
Corso September 2014 - January 2015
TEKsystems May 2014 - September 2014
BlueCross BlueShield of Tennessee December 2008 - April 2014
BlueCross BlueShield of Tennessee December 2004 - December 2008
Tennessee Valley Authority April 2001 - September 2004
Unum July 1998 - February 2001
Cigna February 1990 - July 1998
Heck's Inc. March 1988 - January 1990
PoFolks Restaurants, Inc. August 1987 - February 1988
PoFolks Restaurants, Inc. September 1985 - August 1987
Skills
Systems Analysis, Visio, Enterprise Architecture, Software Development, DB2, SDLC, Microsoft SQL Server, SharePoint, Databases, Project Management, Virtualization, SOA, SQL, Program Management, Software Project..., Business Analysis, Requirements Analysis, Integration, Enterprise Software, IT Strategy
Education
Middle Tennessee State University 1981 — 1983
BBA, Information Systems
Motlow State Community College 1979 — 1981
AS, Computer Science
Northern Arizona Healthcare March 2015 - Present
BlueCross BlueShield of Tennessee November 2009 - February 2015
PHNS January 2009 - November 2009
Erlanger Medical Center December 2003 - January 2009
Skills
HL7, SQL, Application Support, HEDIS, Windows Server, Microsoft SQL Server, Flat Files, Hospital Information..., Data Mining, ODBC, ClearQuest, ClearCase, Visual Studio, Linux, Unix, LAN-WAN, Desktop Application..., IBM Mainframe, JCL
Education
Middle Tennessee State University 1997 — 2002
Bachelor of Science (BS), Computer Science
Purdue University 1993 — 1997
Bachelor of Science (BS), Biology/Biological Sciences, General
BlueCross BlueShield of Tennessee January 2010 - Present
Community Health Systems June 2009 - January 2010
Lipscomb University August 2007 - May 2009
Skills
Microsoft Office, Health Insurance, Strategic Planning, Microsoft Excel, Customer Service, Data Analysis, Management, Outlook, Employee Benefits, Process Improvement, Access, Healthcare, Team Building, Provider Relations, Business Analysis, Leadership, Marketing, Project Management, Insurance, Analysis, Coaching, Training
Education
Lipscomb University 2004 — 2009
Bachelor of Arts (B.A.), Human Resources Management and Services
BlueCross BlueShield of Tennessee 2012 - 2013
Education
Middle Tennessee State University 1992 — 1999
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Ridgeway High School 1989 — 1992
Diploma, General Edcuation
BlueCross BlueShield of Tennessee March 2012 - Present
Lipscomb University's College of Pharmacy January 2011 - Present
The University of Tennessee Health Science Center December 2010 - Present
Mercer College of Pharmacy and Health Sciences January 2010 - Present
Rite-Aid Pharmacy May 2001 - Present
BlueCross BlueShield of Tennessee (BCBST) October 2004 - March 2012
Target Pharmacy August 2006 - August 2008
White, Pharm.D November 2000 - October 2004
White, Pharm.D March 1995 - November 2000
Wal-Mart Pharmacy January 1994 - March 1995
Skills
Managed Care, Healthcare, Clinical, Healthcare Management, Pharmaceuticals, Medication Therapy..., Oncology, Health Insurance, Pharmacy Operations, Biotechnology, Pharmacists, Health, PBM, Utilization Management, Policy, Clinical Research, Pharmacy Automation, Pharmacy Benefit..., Pharmaceutical Industry, Pharmacy, Clinical Pharmacy, Patient Counseling, Pharmacy Practice, Medicine, Pharmacueticals, Clinical Pharmacology, Diabetes, Medicaid, Leadership, Management, Disease Management
Education
Mercer University 1987 — 1990
Pharm.D., Pharmacy Doctorate
The University of Tennessee at Chattanooga 1983 — 1986
Pre-Pharmacy, Pharmacy
The McCallie School 1976 — 1983
BlueCross BlueShield of Tennessee May 2015 - Present
BlueCross BlueShield of Tennessee January 2014 - Present
Life Care Centers of America July 2012 - July 2013
First Tennessee Bank July 2011 - December 2011
Arsenal Credit Union August 2009 - August 2010
Skills
Customer Service, Financial Accounting, Financial Reporting, Accountability, Reliability, Teamwork, Prioritization, Cash Handling, Delegation, Adaptation, Team Motivator, General Business..., Business Management, Microsoft Office, Listening Skills, Retail, General Ledger, Accounts Payable, Microsoft Excel, Access, PowerPoint, Financial Analysis, Management, Invoicing, Credit, Accounting, Close Attention to...
Education
Lee University 2010 — 2013
Bachelor of Science (BS), Accounting and Business/Management
St. Louis Community College 2008 — 2010
Associate of Arts (A.A.), General Transfer Studies
McKee Foods Corporation June 2012 - July 2015
Animal Care Trust (McKamey Animal Center) October 2010 - September 2013
BlueCross BlueShield of Tennessee November 2009 - December 2010
Northrop Grumman Corporation June 2008 - November 2009
Comcast Cable May 2005 - December 2006
Computer Sciences Corporation September 1999 - May 2005
PerkinElmer Optoelectronics (formerly EG&G Engineered Products) May 1997 - April 1999
Education
Loyola University Maryland
Master's degree, Counseling Psychology, With honors
Towson University
BS, Psychology; Theater Arts, With honors
BlueCross BlueShield of Tennessee March 2014 - Present
Blue Cross Blue Shield of Louisiana August 2002 - February 2014
Blue Cross and Blue Shield of Louisiana May 1996 - August 2002
Old America Store May 1993 - May 1996
Skills
Health Insurance, Process Improvement, Managed Care, Customer Service, Healthcare, Insurance, Problem Solving, Customer Relations, Operations Management, Microsoft Office, PowerPoint, Budgeting, Administration, Excel, SharePoint, Business Process..., Medicare, Strategy, HIPAA, Provider Relations, Analysis, Medicaid, Call Centers, Visio, Employee Benefits, Team Building, Business Analysis, PPO, Claim, Network Development, Healthcare Industry, HMO, Strategic Planning, Performance Management, Organizational...
Education
University of Phoenix 1999 — 2001
Masters, Organizational Management
McNeese State University 1989 — 1993
Bachelor of Science, Marketing
US Navy July 2014 - Present
Asst Deputy CNO (MPT&E) July 2012 - July 2014
Chief of Navy Personnel November 2011 - July 2012
Commander, Navy Personnel Command April 2008 - August 2009
United States Navy Reserve September 1997 - July 2009
Shared Health, Subsidiary of BlueCross BlueSheild of TN July 2004 - April 2008
BlueCross BlueShield of Tennessee July 2002 - July 2004
BlueCross BlueShield of Tennessee December 1996 - July 2002
Skills
Navy, Training, Management, Operational Planning, Security Clearance, Military, DoD, Military Operations, Top Secret, Defense, Command, National Security
Education
US Navy, Command Leadership School 2014 — 2014
Military - Air Command and Staff College/JPME I 2009 — 2011
JPME Phase I, Joint Professional Military Education, Phase I
The University of Tennessee at Chattanooga 1998 — 2002
Masters of Business Administration
Lee University 1992 — 1996
B.S. Accounting
BlueCross BlueShield of Tennessee January 2014 - Present
Sport-Seasons April 2012 - December 2013
Vanderbilt University August 2012 - December 2012
Loretto Health Support February 2011 - January 2012
Franciscan Health Support April 2010 - February 2011
Solvay Bank June 2007 - August 2007
Skills
Outstanding Customer..., Team Leadership, Microsoft Office, Management, Marketing, Customer Satisfaction, Nonprofits, Research, Manufacturing, Retail, Merchandising, Sales, Event Planning, Time Management, PowerPoint, Microsoft Excel, Telephone Skills, Microsoft Word, Social Media, Invoicing, Event Management, Public Relations, Strategic Planning
Education
Le Moyne College 2004 — 2008
Bachelor's, Marketing
BlueCross BlueShield of Tennessee October 2014 - Present
University of Tennessee at Chattanooga August 2014 - December 2014
BlueCross BlueShield of Tennessee July 2013 - October 2014
BlueCross BlueShield of Tennessee July 2012 - July 2013
BlueCross BlueShield of Tennessee February 2011 - July 2012
Decosimo CPA Firm January 2007 - January 2011
BlueCross BlueShield of Tennessee August 2005 - January 2007
Skills
Auditing, Internal Controls, Sarbanes-Oxley Act, Accounting, GAAP, CPA, Financial Statements, Assurance, Financial Reporting, Forensic Accounting, Financial Accounting, Financial Audits, SEC filings, US GAAP, General Ledger, Finance, Variance Analysis, Sarbanes-Oxley, Tax, Cost Accounting, Fixed Assets, Journal Entries, Internal Audit
Education
The University of Tennessee at Chattanooga 2012 — 2013
Master of Business Administration (MBA), 4.0
Lee University 2000 — 2004
Bachelor of Science, Accounting and Business Administration, 3.83
Home Health Care of East Tennessee, Inc. and Hospice May 2004 - Present
BlueCross BlueShield of Tennessee December 1999 - September 2001
TLC Home Health and Hospice May 1997 - November 1999
Skills
Home Health Agencies, Regulations
Education
Kent State University 1989 — 1993
Associate's degree, Registered Nursing/Registered Nurse
Marlington High School 1980 — 1984
BlueCross BlueShield of Tennessee February 2014 - Present
TEKsystems May 2013 - January 2014
Franklin American Mortgage Company June 2012 - April 2013
Regal Entertainment Group May 2008 - September 2012
Oak Ridge National Laboratory January 2012 - May 2012
Oak Ridge National Laboratory July 2011 - August 2011
Oak Ridge National Laboratory June 2010 - August 2010
Skills
Software Development, Problem Solving, Team Leadership, Windows, Customer Service, Teamwork, Software Documentation, Event Planning, Testing, Linux, C, High Performance..., Parallel Computing, Parallel Programming
Education
University of Tennessee-Knoxville 2008 — 2012
BS, Computer Science
Macquarie University 2011 — 2011
Computer Science
BlueCross BlueShield of Tennessee October 2012 - Present
Noah Consulting, LLC November 2011 - August 2012
E3 Business Partners September 2009 - December 2011
BlueCross BlueShield of Tennessee February 2005 - September 2009
Big Boy Supply, LLP August 2003 - June 2004
Focus on the Family September 2000 - May 2003
MemberWare Technologies, Inc. October 1997 - September 2000
Army Times Publishing Company March 1997 - October 1997
America Online June 1995 - March 1997
Skills
Enterprise Architecture, Performance Management, Business Intelligence, Program Management, Information Management, Business Analysis, Management, Solution Architecture, Data Modeling, Project Management, Integration, Business Process, Databases, Requirements Analysis, Data Warehousing, Strategy
Education
Messiah College 1989 — 1993
Bachelor of Arts, Communications
BlueCross BlueShield of Tennessee April 2015 - Present
BlueCross BlueShield of Tennessee February 2012 - Present
Demaro Jones January 2008 - Present
Hewlett-Packard January 2012 - February 2012
Lee University January 2009 - February 2012
Skills
MySQL, jQuery, Microsoft SQL Server, Java, JavaScript, AJAX, JDBC, Java Web Services, SOAP, CSS, Sybase SQL Anywhere, JSF, IBM Rational Tools, JavaEE, HTML, Apache Struts Web..., IBM Websphere..., Mobile Application...
Education
Lee University 2006 — 2011
Bachelor of Science, Computer Information Systems and Accounting, 3.91
Glenmuir High School
Magpie Health Analytics September 2014 - Present
SAS Center for Health Analytics & Insights November 2013 - August 2014
SAS Federal March 2011 - November 2013
BlueCross BlueShield of Tennessee April 2008 - February 2011
Blue Cross Blue Shield of Tennessee January 2005 - March 2008
BlueCross BlueShield of Tennessee July 2003 - December 2004
BlueCross BlueShield of Tennessee January 2001 - June 2003
Tennessee Department of Health June 1998 - December 2000
Skills
SAS, Predictive Analytics, Predictive Modeling, SAS/SQL, Data Mining, Business Intelligence, Statistics, Healthcare, Python, SQL, Research, Healthcare IT, SAS programming, Project Management, Cross-functional Team..., Healthcare Analytics, Access, Visio, Analytics, Analysis, Databases, Business Analytics, Statistical Modeling, Data Warehousing, Data Management, Big Data, Data Modeling, Data Integration, Data Analysis, Enterprise Architecture, ETL, Data Quality, Business Analysis, Database Design, Enterprise Software, DB2, Healthcare Information..., SAS Programming
Education
University of Tennessee-Knoxville 1995 — 1999
MA, Political Science
The University of Tennessee at Chattanooga 1992 — 1995
BS, Political Science
Cleveland High Scholl
Lee University
Lee University
myNEXUS June 2015 - Present
BlueCross BlueShield of Tennessee May 2010 - May 2015
WellCare Health Plans September 2007 - May 2010
Capital District Physicians Health Plan February 2007 - September 2007
Priority Health February 2005 - February 2007
Skills
Medicare, Healthcare Management, Medicaid, Disease Management, Provider Relations, Medicine, Network Development, Managed Care, Process Improvement, Healthcare Industry, Commercial Insurance, HIPAA, Health Policy, Health Care Fraud, Healthcare Consulting
Education
Western Michigan University 1998 — 2003
MBA, Business Administration
Michigan State University 1989 — 1993
Doctor of Medicine (M.D.)
Michigan State University 1985 — 1989
BS, Physiology
Like A Local June 2014 - Present
BlueCross BlueShield of Tennessee June 2015 - Present
The Clarion, Lee University May 2015 - Present
Skills
Public Speaking, Entrepreneurship, Small Business Marketing, Social Media Marketing, Advertising, Marketing, Public Relations, Microsoft Office, Sales, HTML, CSS, Digital Photography, PowerPoint
Education
Lee University 2012 — 2016
Bachelor of Science (B.S.), Double major in Business Management and Advertising, with a minor Digital Media Studies
Visiting Nurse Service of New York April 2013 - Present
Visiting Nurse Service of New York January 2013 - April 2013
IBM May 2008 - January 2013
Shared Health August 2006 - May 2008
BlueCross BlueShield of Tennessee November 1994 - August 2006
IBM 1983 - 1994
Skills
Vendor Management, Process Improvement, IT Strategy, Business Analysis, Enterprise Software, Strategy, Outsourcing, Leadership, Managed Services, Business Intelligence, Program Management, Business Process..., SDLC, Disaster Recovery, Enterprise Architecture, CRM, IT Management, Integration, Business Development, Team Building, Strategic Planning, Security, Project Management, SharePoint, Contract Negotiation, Healthcare, Charismatic Leadership, Management, Professional Services, Information Technology, Healthcare Information..., Team Leadership, Marketing, Cloud Computing, Sales, Account Management, SaaS, Project Planning, Cross-functional Team..., Data Center
Education
Lee University 1979 — 1983
BS, Business
PVH Corp. February 2014 - Present
Chat-Logic January 2013 - February 2014
Mohawk Industries August 2009 - October 2012
Eaton Corporation March 2005 - December 2006
BlueCross BlueShield of Tennessee April 2002 - March 2005
Blue Cross Blue Shield of Florida September 1996 - April 2002
Skills
Leadership, Business Analysis, Strategic Planning, Customer Experience, New Hires, Leadership Development, Interpersonal Skill, Close Attention to..., Interview Preparation, Behavioral Interviewing
Education
AIU 2005 — 2006
Master of Business Administration (M.B.A.), Operations Management and Supervision
Lee University 1990 — 1994
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Self-employed October 2010 - Present
BlueCross BlueShield of Tennessee 2002 - 2010
Skills
Jewelry
Education
Middle Tennessee State University
Master's Degree, Criminal Justice Administration
BlueCross BlueShield of Tennessee February 2014 - Present
BlueCross BlueShield of Tennessee August 2013 - Present
Available for Work April 2013 - Present
Eric Buchanan & Associates, PLLC January 2010 - April 2013
Phillips, Caputo, and Brown August 2009 - January 2010
Miami-Dade State Attorney's Office August 2008 - December 2008
Skills
Trial Practice, Litigation, Legal Writing, Appeals, Legal Research, Criminal Law, Criminal Defense, Courts, Hearings, Trials, Legal Issues, Westlaw, Administrative Law, Medicare, Insurance Law, Corporate Law
Education
University of Tennessee College of Law 2005 — 2008
J.D., Juris Doctor
Home School 1998 — 2001
High School Diploma
Lee University
BlueCross BlueShield of Tennessee April 2013 - Present
BlueCross BlueShield of Tennessee September 2012 - April 2013
BlueCross BlueShield of Tennessee March 2012 - April 2013
BlueCross BlueShield of Tennessee February 2010 - December 2012
BlueCross BlueShield of Tennessee April 2012 - September 2012
BlueCross BlueShield of Tennessee February 2011 - April 2012
BlueCross BlueShield of Tennessee February 2010 - February 2011
BlueCross BlueShield of Tennessee April 2009 - February 2010
BlueCross BlueShield of Tennessee October 2007 - April 2009
BlueCross BlueShield of Tennessee May 2007 - October 2007
Skills
Business Analysis, Business Intelligence, Business Process..., Process Improvement, Databases, Data Analysis, Analysis, Project Management, Systems Analysis, Enterprise Software, SharePoint, Microsoft SQL Server, Strategy, Management, Pega PRPC, DB2, Leadership, Effective Communication, Application..., Building Trust, BPMN, DMN (Decision Modeling..., ODM
Education
Lee University 2002 — 2006
BA, Business Administration
Manpower July 2014 - July 2015
State of Tennessee November 2010 - August 2012
BlueCross BlueShield of Tennessee September 2008 - August 2009
Mimeo.com January 2008 - September 2008
Skills
Employee Benefits, Human Resources, Interviews, Temporary Placement, Employee Relations, Onboarding, Talent Management, Hiring, Hiring Practices, Benefits Administration, Client Relations, Employment..., Organizational..., E-Verify, Applicant Tracking..., Workforce Planning, Workforce Development, Employee Orientations, Human Resource..., Strategic Planning
Education
Trevecca Nazarene University 2015 — 2016
Master’s Degree, Organizational Leadership
Middle Tennessee State University 2003 — 2007
Bachelor's Degree, Political Science and Government
Rulesware October 2015 - Present
Highmark Inc. August 2013 - October 2015
BlueCross BlueShield of Tennessee April 2012 - August 2013
BlueCross BlueShield of Tennessee November 2010 - April 2012
BlueCross BlueShield of Tennessee February 2006 - November 2010
New Covenant COG June 2005 - June 2007
Sears Holdings Corporation August 2002 - December 2005
Lee University May 2002 - August 2004
Skills
SOA, Business Process..., Business Analysis, Pega PRPC, Project Management, SQL, Microsoft SQL Server, Business Process..., Visual Basic, Databases, HTML, XML, Quality Assurance, JavaScript, Team Leadership, Process Improvement, DB2, ITIL, Enterprise Architecture, Business Process, Business Intelligence, SDLC, Management, Visio
Education
Lee University 2001 — 2005
B.M., Piano Performance, 3.7
TeamingSolution July 2014 - Present
Iron Mountain November 2011 - June 2014
NFI June 2012 - May 2014
BlueCross BlueShield of Tennessee January 2009 - January 2011
Jabil January 2005 - August 2008
Skills
Transportation, Small Business, Quality Assurance, Expediting, SAP, MES, Microsoft Excel, Microsoft Office, Communication, Marketing, Aviation, Zendesk, QuickBooks, Oracle, SharePoint, Consulting, Human Resources, ADP Payroll, operations, Team Building, Management, Process Improvement, Leadership, Customer Service, PowerPoint
Education
Middle Tennessee State University 2011 — 2013
Bachelor's Degree, Applied Sciences, Aerospace
The University of Tennessee at Chattanooga 2005 — 2010
Bachelor’s Degree, Business, Management, Marketing, and Related Support Services
Blue Cross Blue Shield of Tennessee May 2005 - Present
BlueCross BlueShield of Tennessee August 1998 - May 2005
BlueCross BlueShield of Tennessee September 1992 - August 1998
Skills
Health Insurance, Insurance, Claim, Business Analysis, Process Improvement, Managed Care, Employee Benefits, Business Process..., Customer Service
Education
The University of Tennessee at Chattanooga 1992 — 2001
Bachelor of Science (BS), Business Administration and Management, General
Middle Tennessee State University 1991 — 1991
Mechanical Engineering
BlueCross BlueShield of Tennessee September 2014 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, cpr, lean six sigma, Health Insurance
Education
Lipscomb University
Family and Consumer Sciences, Dietetics/Dietitian
BlueCross BlueShield of Tennessee January 2014 - Present
IMI Material Handling Logistics June 2013 - August 2013
First Cumberland Properties June 2012 - July 2013
Woodbine Community Organization June 2008 - June 2012
Richards & Richards 2006 - 2007
Skills
Public Speaking, Team Building, Volunteer Management, Negotiation, Organizational..., Sales Management, Fair Housing, Section 8, LIHTC, Fundraising, Teaching, Microsoft Office, Non-profits, Research, Training, Event Planning, Public Relations, Graphic Design, Affordable Housing, Property Management, Marketing, Payroll, Process Scheduler, Tenant, Leadership, Rentals, Customer Service
Education
Middle Tennessee State University 2014 — 2017
St. Petersburg College 2001 — 2004
Double Associate, Graphic and Multimedia Design
Southern Adventist University January 2015 - Present
BlueCross BlueShield of Tennessee March 2012 - January 2015
Erlanger Medical Center April 2011 - April 2012
Blue Cross Blue Shield of Tennessee November 2010 - April 2011
BCBST January 2008 - November 2010
Summit View Senior Living 2003 - 2005
Skills
Healthcare, Healthcare Management, Nursing, Treatment, Clinical Research, Mental Health, Medicine, Behavioral Health, Medicare, HIPAA, Hospitals, Managed Care, Medicaid, Health Insurance, Research, Process Improvement, Team Building, Physician Relations, Case Managment, NCQA, EMR, Disease Management, Utilization Review, Claim
Education
Florida Hospital College of Health Sciences 1994 — 1996
Associates, Registered Nurse
Loma Linda University 1984 — 1986
Masters, Marriage & Family Therapy
Southern Adventist University 1980 — 1984
Bachelors, Behavioral Science Family Studies
Southern Adventist University 1980 — 1983
Associates, Long Term Health Care Administration
InfoSystems August 2011 - Present
Terenine January 2011 - August 2011
Terenine April 2010 - January 2011
BlueCross BlueShield of Tennessee September 1996 - April 2010
Provident Life & Accident 1994 - 1996
Lee University 1984 - 1989
Skills
System Administration, Storage, Virtualization, SAN, Linux, Security, ITIL, Operating Systems, Architecture, Servers, AIX, Databases, Deployment, Strategic Planning, Customer Relations, System Deployment, Solution Architecture, Cloud Computing, Data Center, Disaster Recovery, Enterprise Architecture, Storage Virtualization, SharePoint, Customer Service, Storage Area Networks, Server Architecture, Integration, Enterprise Storage, Business Continuity, High Availability, Network Security, Red Hat Linux, Brocade, Hardware, VMware ESX, Storage Architecture, IT Service Management, IT Management, Enterprise Software, IT Operations, IT Strategy, Unix, Windows Server, Architectures, IBM AIX
Education
UTC 2011 — 2012
Master of Business Administration (MBA), Business Administration and Management, General
Lee University 1984 — 1988
CIS, Information Systems, Business, Theology
BlueCross BlueShield of Tennessee September 2015 - Present
SavaSeniorCare Administrative Services LLC April 2014 - March 2015
University of Tennessee October 2009 - April 2014
Skills
Data Analysis, Matlab, Public Speaking, Research, Statistics, Teaching, Community Outreach, Science
Education
University of Tennessee-Knoxville 2007 — 2011
Doctor of Philosophy (PhD), Educational Psychology and Research
Lee University 1999 — 2002
Bachelor of Science (B.S.), Mathematics Teacher Education
BlueCare Tennessee December 2013 - Present
BlueCross BlueShield of Tennessee December 2008 - December 2013
State of Tennessee October 2006 - November 2008
State of Tennessee May 2003 - October 2006
Benefit Communications, Inc March 1999 - May 2003
Skills
Process Improvement, Leadership, Strategic Planning, Operations Management, Healthcare, Strategy, Government, Team Building, Health Insurance, Program Management, Negotiation, Employee Benefits, Policy, Product Management, Insurance, Vendor Management, Contract Negotiation, Marketing, Business Analysis, Management, Business Process..., Analysis, Medicare, Managed Care, Medicaid, Provider Relations, Executive Management, Healthcare Industry, HIPAA, Healthcare Consulting, Network Development, Claim
Education
Lipscomb University 1992 — 1994
BS, Finance and Economics
BlueCross BlueShield of Tennessee November 2012 - Present
Xerox June 2012 - November 2012
Gaylord Entertainment September 2011 - June 2012
Healthways February 2011 - August 2011
MetLife February 2004 - July 2010
Liberty National Insurance April 2003 - January 2004
World Ford November 2002 - March 2003
ING April 1998 - August 2002
Federated Systems Group April 1991 - March 1998
State of Georgia August 1990 - August 1991
Skills
SDLC, PMO, Vendor Management, Process Improvement, Program Management, MS Project, Outsourcing, IT Strategy, Integration, Software Documentation, Management Consulting, Project Management, Strategy, Quality Assurance, Analysis, Enterprise Architecture, PMP, IT Management, Business Analysis, Business Process..., Software Project..., Business Process, Project Planning, CRM, Management, Project Delivery, Project Portfolio..., Data Warehousing, Leadership
Education
The George Washington University 2011 — 2014
Master of Business Administration (M.B.A.)
Lipscomb University 1969 — 1972
B.A., Mathematics
Unum April 2014 - Present
Covenant Transport July 2011 - April 2014
BlueCross BlueShield of Tennessee April 2006 - April 2011
Bank of America September 2005 - April 2006
Washington Mutual (now JPMorgan Chase & Co.) September 2004 - September 2005
Assurant Solutions June 2003 - September 2004
Comcast October 2000 - June 2003
Skills
Process Improvement, Operations Management, Visio, Business Analysis, Business Process..., Leadership, Microsoft Office, Logistics, Microsoft Excel, Microsoft Word, VBA, Continuous Improvement, Innovation Development, Financial Analysis, SSRS, Kaizen Leadership, HTML scripting, CRM, Access, Advanced Excel, Operations Excellence -..., Sales Management, Monarch Pro, Transportation, Team Building, Six Sigma, Visual Basic for..., Call Centers, Training, Data Analysis, 4DX Coach, MS SQL Server DB design..., Microsoft Certified..., Crystal Reports KDC, MS Project KDC, Operational Excellence, Budgets, Performance Management, Change Management, Risk Management, Forecasting, Project Management, Analysis, Cross-functional Team..., Insurance, Management, Logistics Management, Inventory Management, OpenSpan Studio, Customer Service
Education
Lee University
Studies: Business Administration, Management and Operations
LOGOS: S.C.
Bachelor: Administration, Studies: Administration, Management and Operations
BlueCross BlueShield of Tennessee February 2013 - Present
Ace Hardware May 2007 - February 2013
Men and Women of Action January 2006 - May 2007
The Mission Urban Discipleship Center September 2000 - May 2006
Skills
Management, Customer Service, Web Applications, Public Speaking, Databases, SQL, DB2, Troubleshooting, Java, XML, Apache, Software Development, Microsoft SQL Server, JavaScript, HTML 5, JSF, JSP, Eclipse, IBM BPM, HTML, XHTML, CSS, Java Enterprise Edition, Ubuntu, Linux, Web Development, AppScan, Programming, Oracle, MySQL, Tomcat, Shell Scripting, Object Oriented Design, NetBeans, Relational Databases, Windows 7, Websphere, Dojo, Keylight, jQuery, Microsoft Office, Microsoft Excel, Nonprofits, PowerPoint
Education
Lee University
Bachelor's degree, Bible/Theology
BlueCross BlueShield of Tennessee March 2007 - Present
CherryRoad Technologies May 2006 - March 2007
ASGARD Consulting May 2005 - June 2006
WSRC June 2002 - May 2005
WSRC November 2000 - June 2002
WSRC January 1994 - November 2000
WSRC 1991 - 1994
WSRC 1991 - 1992
University of Tennessee at Chattanooga 1989 - 1991
Skills
HRIS, PeopleSoft HCM..., Compensation, HRIS-Benefits..., PeopleSoft, Organizational..., Training, PMP, Employee Benefits, Human Resources, Business Analysis, Process Improvement, Recruiting, Project Management, Leadership, Policy, Personnel Management, Analysis, Software Documentation, Management, Benefits Administration, Team Building, HR Policies, Integration, Requirements Gathering, Project Planning, Performance Management, Business Process...
Education
The University of Tennessee at Chattanooga 1989 — 1991
MS, Industrial/Organizational Psychology
The University of Tennessee at Chattanooga
BA, Sociology/Anthropology
Middle Tennessee State University
Change Healthcare March 2015 - Present
Informatics Corporation of America May 2014 - March 2015
BlueCross BlueShield of Tennessee September 2012 - May 2014
BlueCross BlueShield of Tennessee October 2011 - September 2012
BlueCross BlueShield of Tennessee April 2009 - October 2011
Skills
HIPAA, Healthcare, Healthcare Management, Managed Care, Medicare, Leadership, Management, Program Management, Customer Service
Education
Lambuth University 2000 — 2005
BS in Psychology, Psychology
Cigna January 2015 - Present
Lockton Companies March 2012 - January 2015
BlueCross BlueShield of Tennessee July 2011 - March 2012
Hancock Bank June 2010 - May 2011
Cbeyond June 2009 - February 2010
Henssler Financial February 2008 - August 2008
Premier InfoSource September 2006 - December 2007
Skills
Insurance, Health Insurance, Employee Benefits, Brokers, Benefits Administration, Sales, Health Savings Accounts, Account Management, Claim, Disability Insurance, Underwriting, Commercial Insurance
Education
Kennesaw State University 2005 — 2009
Bachelor of business Administration (B.B.A.) degree in Finance, Finance, General
Kennesaw State University - Michael J. Coles College of Business 2005 — 2009
Bachelor of Business Administration, Finance
Podiatry Insurance Company of America (PICA) January 2013 - Present
Podiatry Insurance Company of America (PICA) October 2007 - January 2013
BlueCross BlueShield of Tennessee February 2005 - September 2007
BlueCross BlueShield of Tennessee August 2003 - January 2005
Skills
Customer Service, Web Design, Forms Development, SQL, xPression, InDesign, Photoshop, Dreamweaver, Health Insurance, Property & Casualty..., Life Insurance, HTML, Agile Testing
Education
Middle Tennessee State University 1997 — 2001
Information Technology
Liberty Mutual Insurance August 2012 - Present
Alfa Alliance Insurance Corp March 2010 - July 2011
Travelers January 2008 - November 2009
DEEP SOUTH OF TENNESSEE June 2006 - January 2008
WILLIS POOLING June 2002 - June 2006
BlueCross BlueShield of Tennessee January 2001 - January 2002
PENCO, INC January 1999 - January 2001
THREE SPRINGS INC January 1998 - January 1999
Skills
Commercial Insurance, Insurance, Property & Casualty..., New Business Development, Casualty, Commercial Lines, Underwriting, Liability, Workers Compensation, General Insurance, Umbrella Insurance, D&O, Brokers, Inland Marine, Health Insurance
Education
David Lipscomb University 1976 — 1980
Bachelor of Science, Cum Laude, Education
Xerox Professional Sales Training Center
TriZetto Customer Group Board of Directors May 2005 - Present
BlueCross BlueShield of Tennessee May 2007 - Present
BlueCross BlueShield of Tennessee November 2002 - May 2007
Xcelerate 1999 - 2002
BSG 1994 - 1999
Shaw Industries 1992 - 1994
Skills
Facets, Enterprise Architecture, Enterprise Content..., Web Applications, Web Development, SDLC, Websphere, Program Management, IT Strategy, Business Analysis, Business Intelligence, Agile Methodologies, Enterprise Software, Software Project..., Requirements Analysis, CRM, Strategy, Analysis, Project Management, Databases, Integration, Cross-functional Team..., Leadership, Professional Services, Analytics, IT Management, SharePoint, Consulting, Systems Analysis, Business Process..., Vendor Management
Education
Middle Tennessee State University 1991 — 1992
BBA, Information Systems
University of Georgia 1985 — 1989
Management Information Systems
Optum Global Solutions June 2015 - Present
iVantage Health Analytics May 2008 - June 2015
MedSolutions, Inc August 2007 - May 2008
BlueCross BlueShield of Tennessee August 2004 - August 2007
BlueCross BlueShield of Tennessee August 2002 - August 2004
Quorum Health Resources December 2000 - December 2001
Quorum Health Resources February 1997 - December 2001
Truven Health Analytics January 1993 - February 1997
Skills
Project Management, Healthcare, Data Analysis, Process Improvement, Healthcare Information..., Strategic Planning, Business Analysis, Visio, Analysis, Access, Healthcare Management, Healthcare Consulting, Software Documentation, Analytics, Hospitals, Healthcare Industry, Revenue Cycle, Strategy, EHR, Program Management, Management
Education
Middle Tennessee State University 2006 — 2008
MSPS
The University of Memphis 1987 — 1992
BBA
Clinton High School 1983 — 1987
High School Diploma
SunGard Public Sector April 2009 - Present
CNL June 2005 - April 2009
Business Initiative March 2005 - April 2009
Bridgestone November 2006 - January 2008
BlueCross BlueShield of Tennessee March 2006 - October 2006
Business Initiative November 2005 - May 2006
Bluegreen Corporation 2006 - 2006
Skills
Cognos, Cognos ReportNet, Business Intelligence, Project Management, Enterprise Software, Data Warehousing, OLAP, Business Intelligence..., ETL, Data Modeling, Business Analysis, Process Improvement, Requirements Analysis, Integration, Software Project..., Consulting, Crystal Reports, Dimensional Modeling, Business Objects, Dashboard, SSIS
Education
Maryville University of Saint Louis 1990 — 1995
Bachelor, Accounting/Business Management
Blue Cross Blue Shield of TN April 2007 - Present
Blue Cross Blue Shield of Tennessee 2007 - 2010
BlueCross BlueShield of Tennessee September 2005 - April 2007
Lee University August 2000 - May 2001
Skills
Project Management, Web Design, Leadership, SharePoint, CSS, XML, jQuery, Web Content Management, JavaScript, XSLT, Graphic Design, Flash, Web Project Management, Content Management, Google Analytics, Information Architecture, Web Analytics, Creative Direction, Web Applications, Business Analysis, Software Development, Visual Basic, HTML, Advanced CSS, Process Improvement, ASP, XHTML, Management, Web Development, User Experience, SEO, User Interface Design
Education
Lee University 1999 — 2003
Aaron's, Inc February 2004 - Present
Aaron Rents 2004 - Present
Aaron's, Inc. 2004 - Present
BlueCross BlueShield of Tennessee April 1997 - December 1999
IRI August 1996 - March 1997
Skills
Microsoft SQL Server, SQL, SDLC, T-SQL, C#, Database Design, .NET, JavaScript, SSIS, ASP.NET, WCF, Agile Methodologies, Databases, Business Analysis, Software Development, IIS, Visio, Agile Project Management, XML, VB.NET, Visual Studio, Scrum, LINQ, Web Applications, SSRS, Programming, Visual Basic, ASP.NET MVC, Crystal Reports, Web Services, ADO.NET, SharePoint, AJAX, WPF, SOA, WinForms, jQuery, MySQL, HTML, Software Design, CSS, ASP.NET AJAX
Education
Kyiv National Linguistics University 1978 — 1983
Bachelor's degree, English and Spanish as foreign languages
Open Sky Web Studio March 2014 - Present
Daisy Moffatt Photography July 2005 - Present
JMG & Associates May 2013 - December 2013
BlueCross BlueShield of Tennessee August 2007 - May 2013
Lee University January 2007 - August 2007
Skills
Project Management, Budgets, Microsoft Office, Research, Nonprofits, Leadership, Small Business, Training, Leadership Development, PowerPoint, Event Planning, Microsoft Word, Higher Education, Event Management, Teaching, Public Speaking, Community Outreach, Team Building, Team Building..., Logistics, Editing, Social Media, Student Affairs, Microsoft Excel, Photography, Digital Photography, Commercial Photography, Event Photography
Education
Lee University 2005 — 2007
Montreat College 1998 — 2002
Bachelor of Arts (BA)
BlueCross BlueShield of Tennessee January 2014 - Present
Blue Cross Blue Shield of Tennessee June 2010 - December 2013
BlueCross BlueShield of Tennessee May 2009 - June 2010
Lee University January 2006 - January 2010
Market Street Solutions January 2008 - May 2008
Skills
Diversity, Team Leadership, MS Project, Flash, Java, SSRS, Photoshop, ASP.NET, VB.NET, Microsoft SQL Server, Dreamweaver, FrontPage, SharePoint, SQL, HTML, Access, Databases, Visio, Visual Basic, .NET, Business Intelligence, Visual Studio, C#, CSS, T-SQL, Web Development, SDLC, JavaScript, MySQL, Database Design, XML
Education
The University of Tennessee at Chattanooga 2014 — 2016
Master of Business Administration (M.B.A.), Business Analytics
Lee University 2006 — 2010
BA, BS, Computer Information System, Business Administration and Accounting Minor
Yaba College of Technology 2002 — 2005
National Diploma, Electrical/ Electronics Engineering
APTECH WORLDWIDE 2001 — 2001
Certificate of Proficiency; Diploma, Information System Management; Information and System Management
Immaculate Heart Comprehensive High School 1995 — 2001
High School
BlueCross BlueShield of Tennessee May 2012 - Present
Blue Cross Blue Shield of Tennessee January 2009 - May 2012
Blue Cross Blue Shield of Tennessee 2005 - December 2008
Direct General Insurance 2003 - 2005
Just Boys, Inc 2001 - 2005
Service Merchandise 1979 - 2001
Skills
COBOL, Access, Visual Basic, JCL, Unix, Java, Integration, Databases, Visio
Education
Middle Tennessee State University 1979 — 1982
BS, Information Systems
CareCore National 2012 - Present
SAIC November 2008 - February 2012
Alltel 2008 - November 2008
IBM Global Services February 2007 - March 2008
BlueCross BlueShield of Tennessee April 2005 - February 2007
Brach’s Confections, Inc. March 2000 - April 2005
Skills
Network Security, Microsoft Certified..., LAN-WAN, CCNA, Disaster Recovery, Troubleshooting, Firewalls, Integration, Enterprise Architecture, Security, VoIP, Wireless, Data Center, Juniper, VMware, WAN, CCNP, Networking, Routing, System Administration, Network Engineering, Windows, Cisco Technologies, Servers, MPLS, Checkpoint, Windows Server, Hardware, Network Design, Virtualization, OSPF, Citrix, Linux, Network Architecture, Network Administration, Routers, Cisco IOS, ITIL, VPN, TCP/IP, Switches, DHCP, DNS, Microsoft Exchange, Cisco Nexus, Operating Systems, Software Installation, Active Directory, VMware ESX, Cisco Routers
Education
University of Tennessee-Knoxville 1998 — 2001
MS, Computer Science
Maryville College 1991 — 1995
BS, Computer Science
Cincinnati Financial Corporation January 2010 - Present
Wellpoint Insurance November 1998 - December 2009
Dell Computer Corp August 1997 - November 1998
BlueCross BlueShield of Tennessee January 1995 - August 1997
Texas Dept of Human Services April 1993 - January 1995
Lockheed Martin Space Systems Company May 1983 - December 1992
Louisiana Dept of Public Safety April 1982 - May 1983
Exxon 1975 - 1979
Skills
LoadRunner, Testing, Test Planning, WinRunner, QTP, Quality Center, SQL
Education
Louisiana State University
BS
BlueCross BlueShield of Tennessee July 2010 - Present
The Weather Channel/Weather.com 2007 - 2010
Paaridian Technologies March 2004 - August 2006
The Weather channel 1997 - 1999
Education
Mercer University 1991 — 1995
PathGroup, Inc January 2006 - Present
Private Health Care Systems, Inc July 2004 - January 2006
M-CARE Health Plan April 2003 - July 2004
HEALTHSOUTH Corporation December 2001 - April 2003
PriCare, Inc March 2000 - December 2001
BlueCross BlueShield of Tennessee June 1997 - March 2000
Healthsource, Inc March 1996 - June 1997
FHP Healthcare, Inc January 1996 - March 1996
Willis Corroon Corporation April 1994 - December 1995
CIGNA Health Plan of Tennessee, Inc March 1989 - April 1994
Skills
Managed Care, Network Development, Medicare, Provider Relations, Hospitals, HMO, HIPAA
Education
Michigan State University 1985 — 1989
Bachelor of Arts, Communication Arts
Humana May 2014 - Present
Humana October 2012 - May 2014
BlueCross BlueShield of Tennessee July 2012 - August 2012
Dell November 2005 - May 2008
Skills
Forecasting, Customer Service, Actuarial Science, Insurance
Education
Middle Tennessee State University 2009 — 2012
Master of Science in Professional Science (MSPS), Actuarial Sc
University of Wisconsin-Parkside 2002 — 2005
Bachelor's, Communication
Healthy Networks Design and Research - a nonprofit organization September 2012 - Present
BlueCross BlueShield of Tennessee May 2012 - Present
U.S. Soccer Foundation May 2013 - Present
National Recreation and Park Association February 2014 - Present
W.K. Kellogg Foundation; the Mississippi Food Network June 2013 - Present
Healthy Communities Design & Research December 2012 - Present
Florida Department of Agriculture and Consumer Services May 2013 - December 2014
The World Bank May 2013 - May 2014
W.K. Kellogg Foundation February 2012 - November 2013
National Recreation and Park Association February 2012 - October 2013
Skills
Prevention, Grants, Educational Research, Program Evaluation, Program Design, Technical Assistance, Qualitative Research, Public Health, Intervention, Data Collection, Report Writing, Grant Writing, Nonprofits, Program Management, Community Outreach, Nutrition, Mental Health, Research
Education
Virginia Polytechnic Institute and State University
PhD, Public Administration and Policy
Medical University of South Carolina
MHAP, Health Administration and Policy
Virginia Polytechnic Institute and State University
MS, Sociology
BlueCross BlueShield of Tennessee April 2014 - Present
Kaiser Foundation Health Plan 2008 - 2014
PepsiCo 2004 - 2008
JPMorganChase 2001 - 2004
The Associates 1996 - 2000
The Hunter Group 1995 - 1996
Coopers & Lybrand Consulting 1994 - 1995
Unisys 1985 - 1994
Pepsi Bottling Group (PBG) 1981 - 1985
IBM 1976 - 1981
Skills
Enterprise Architecture, Enterprise Software, IT Strategy, SDLC, ERP, Solution Architecture, Professional Services, Integration, IT Management, Data Warehousing, ITIL, Business Intelligence, SOA, Information Technology, Change Management
Education
Pace University 1982 — 1984
MS, Computer Science
Lehigh University 1974 — 1976
MBA, Finance
Ursinus College 1970 — 1974
BS, Chemistry
Unum August 2013 - Present
Unum October 2011 - August 2013
Unum November 2005 - October 2011
Unum September 2004 - November 2005
Prudential Financial/Merastar Insurance Company November 2002 - September 2004
BlueCross BlueShield of Tennessee October 1995 - February 2002
John Deere Health Care April 1995 - October 1995
Provident Life and Accident 1994 - 1995
SelectCare 1992 - 1994
General Dynamics Land Systems February 1990 - February 1991
Skills
Marketing Communications, Employee Benefits, Insurance, Public Relations, Strategy, Marketing, Marketing Strategy, Health Insurance, CRM, Leadership, B2B, Direct Marketing, Collaborative Problem..., B2C Marketing, Strategic Planning, Building Relationships, Customer Retention, Creative Solutions, Training, Digital Marketing, Email Marketing, Event Management, Integrated Marketing, Account Management, Corporate Communications, Strategic Communications, Professional Mentoring, Disability Insurance, Management, Market Research, Process Improvement, Brokers, Life Insurance, Team Leadership, Newsletters, Talent Developer, Internal Communications, Benefits Administration, Training Delivery, Industry Education, Thought Leadership, Sales, Project Planning, Long-term Care, Claim, Social Media Marketing, Team Building, Term Life Insurance, Coaching, Talent Management
Education
Michigan State University 1989 — 1991
MA, Advertising and Public Relations
Michigan State University 1978 — 1982
BS, Horticulture, Communications, Advertising
BlueCross BlueShield of Tennessee August 2011 - Present
ITXen, LLC October 2010 - February 2012
Matrix August 2008 - June 2011
Skills
Servers, Active Directory, XenDesktop 4.0, 5.6, XenApp 4.5, 5.0, 6.5, VMware ESX, XenServer, Splunk, Access Gateway
Education
Lee University 2005 — 2008
Biblical Studies, Biblical Studies
University of South Carolina-Columbia 2001 — 2004
Computer Science
BlueCross BlueShield of Tennessee July 2013 - Present
Chambliss, Bahner & Stophel November 2009 - July 2013
Chattanooga Down Syndrome Society April 2012 - May 2013
Washington Division of URS November 2008 - November 2009
Skills
Project Accounting, General Ledger, Financial Reporting, Accounting, Cost Accounting, Account Reconciliation, Accounts Payable, Variance Analysis, Accounts Receivable, Financial Accounting, Invoicing, Journal Entries, Benefits Accounting, Benefits Administration, Employee Orientations, Employee Benefits, Ad Hoc Reporting, Compensation Review, Payroll, Human Resources, Budget Forecasts, Microsoft Word, Bankruptcy, Tax
Education
Kansas State University
The University of Tennessee at Chattanooga
Bachelor of Science in Business Administration, Accounting
University of Tennessee-Knoxville
BlueCross BlueShield of Tennessee March 2015 - Present
Floor & Decor May 2013 - March 2015
The Home Depot November 2011 - May 2013
ista North America June 2010 - November 2011
The Home Depot August 2002 - August 2009
Unites States Marine Corp October 1997 - December 2001
Skills
Process Improvement, Operations Management, Management, Leadership, Analysis
Education
Kennesaw State University - Michael J. Coles College of Business 2005 — 2010
B.S, Finance
Siemens Healthcare June 2015 - Present
Siemens Healthcare January 2015 - June 2015
International Paper March 2014 - January 2015
International Paper April 2013 - February 2014
BlueCross BlueShield of Tennessee August 2009 - March 2013
BlueCross BlueShield of Tennessee July 2008 - August 2009
BlueCross BlueShield of Tennessee February 2008 - July 2008
Lee University January 2005 - February 2008
Illinois Department of Transportation 2000 - 2002
Skills
Finance, IT Asset Management, Purchasing, Budget, Financial Forecasting, PeopleSoft Financial, Cognos, HP Asset Manager, Financial Analysis, Financial Reporting, Budgets, Forecasting, Strategy, Time Management, Leadership, Project Planning, Investment Management, Corporate Finance, Access, Process Improvement, General Ledger, Business Process..., PeopleSoft, Accounting, Data Analysis, Insurance, Sarbanes-Oxley Act, Business Analysis, Analysis
Education
The University of Tennessee at Chattanooga 2009 — 2011
MBA, Business Administration
Lee University 2001 — 2004
Bachelors, Business Administration
Calvary Academy
DST Health Solutions January 2015 - Present
TriZetto, A Cognizant Company June 2012 - January 2015
BlueCross BlueShield of Tennessee June 2010 - June 2012
CIGNA Healthcare September 2009 - June 2010
CIGNA Healthcare May 2007 - September 2009
CIGNA Healthcare November 2003 - May 2007
Sodexho Marriott September 2001 - July 2003
Hyderabad Cricket Association July 1997 - March 2000
Skills
Software Project..., Business Analysis, Business Management, Account Management, Clinical Research, Diversity, Mentoring, Sports, Business Planning, Business Process, Customer Experience, Healthcare, Product Life Cycle..., Time Management, Organizational..., Business Intelligence, Research, Visual Studio, Testing, Quality Assurance, Software Quality..., Test Planning, Proclaim, Power MHS, Facets, CareAdvance, Q Continum, E-services, Milliman, iCare, SSIS, Software Development..., Healthcare Information..., Information Technology, Cloud Computing, Management, Program Management, Project Management, Analysis, SDLC, Process Improvement, Enterprise Architecture, Product Lifecycle..., Business Requirements, Project Planning, SharePoint
Education
Lee University 2001 — 2003
BS Computer Information Systems, IT
Osmania University 1997 — 2000
BS, Business and Management
Novo Nordisk A/S June 2008 - Present
Wyeth Pharmaceuticals June 2006 - April 2008
Innovex June 2004 - June 2006
Orbit Technology, Chattanooga TN. June 1996 - April 2001
BlueCross BlueShield of Tennessee July 1993 - June 1996
Skills
Pharmaceutical Industry, Pharmaceutical Sales, Diabetes, Endocrinology, Sales Effectiveness, Managed Care, Computer Software..., Information Technology..., Customer Service..., Urology, Osteoporosis, Neurology, Sales Operations, Product Launch, Sales
Education
Middle Tennessee State University 1985 — 1989
BBA, Marketing
Lexon Surety Group March 2014 - July 2015
Here 2 There Moving & Transport October 2012 - December 2013
Emdeon January 2006 - December 2013
Hardaway Design Group January 2010 - January 2011
Emdeon January 2003 - January 2006
BlueCross BlueShield of Tennessee 2002 - February 2003
BlueCross BlueShield of Tennessee January 2001 - January 2002
BlueCross BlueShield of Tennessee January 2000 - January 2001
BlueCross BlueShield of Tennessee January 1996 - January 2000
Skills
Requirements Analysis, SDLC, ITIL v3 Foundations..., Healthcare Information..., HIPAA, Project Management, Surety Bonds, Unix, SQL, Agile Methodologies, Web Development, XML, Freight Transportation, DOT Compliance, CDL, Customer Service, Business Process..., Team Leadership, System Integration..., Software Troubleshooting, Business Analysis, Disaster Recovery, Bookkeeping, Change Management
Education
Keller Graduate School of Management of DeVry University
Graduate Certificate, Accounting
Strayer University (DC)
Bachelor of Science (B.S.), Computer Information Systems
Catholic Health Initiatives August 2014 - Present
BlueCross BlueShield of Tennessee August 2004 - March 2012
Boy Scouts of America October 1985 - January 1991
Skills
Health Insurance, Insurance, Managed Care, Medicare, Medicaid, HMO, Network Development, Provider Relations, Customer Service, Claim, Process Improvement, Business Analysis, Employee Benefits, HIPAA, Access, Microsoft Office, Data Analysis, Vendor Management, Microsoft Excel, Outlook, microsoft access, Database Design, Computer Hardware, Computer Repair
Education
Lambuth University 1981 — 1985
Bachelor of Business Administration (B.B.A.), Marketing
BlueCross BlueShield of Tennessee May 2014 - Present
Cigna October 2013 - May 2014
Cigna-HealthSpring March 2008 - October 2013
Hutcheson Medical Center 1996 - 2008
Skills
Operations Management, Managed Care, New Business Development, Business Planning, Healthcare Management, Physician Network..., Contract Negotiation, Provider Network..., PPO, HMO, Team Building, Revenue Cycle, Physicians, Healthcare Consulting
Education
Marshall University
MS, Health Sciences
Marshall University
BA, Education
State of Tennessee March 2013 - Present
Blue Cross Blue Shield of Tennessee August 2010 - March 2013
Blue Cross Blue Shield of Tennessee February 2009 - August 2010
Dollar General February 2005 - February 2009
Unum March 2000 - February 2005
University of the South February 1997 - February 2000
BlueCross BlueShield of Tennessee February 1994 - February 1997
Skills
Wellness, Data Analysis, Team Building, Coaching, Healthcare Management, Visio, Public Speaking, Business Analysis, System Administration, Project Management, Microsoft Excel, Microsoft Office, Healthcare, Program Management, PowerPoint, Software Documentation, Health Promotion, Training, Fitness
Education
Middle Tennessee State University
M.S., Health Promotion
The University of Tennessee at Chattanooga
B.S., Exercise Science
BlueCross BlueShield of Tennessee May 2011 - Present
BlueCrossBlueSheild of Tennessee September 2008 - Present
2005-2010 BlueCrossBlueSheild of Tennessee June 2005 - September 2008
2003-2005 BlueCrossBlueSheild of Tennessee January 2003 - June 2005
2003 BlueCrossBlueSheild of Tennessee January 2002 - January 2003
BlueCrossBlueSheild of Tennessee January 1996 - January 2002
Orange Grove Center January 1994 - January 1996
Skills
Visio, Process Improvement, SDLC, Program Management, Software Documentation, Microsoft Office, Microsoft Project, FrontPage, Project Management
Education
Middle Tennessee State University
Bachelor of Business Administration (BBA), Professional Science; HealthCare Informatics
Regents On-Line Middle Tennessee State University
Master of Science degree; Masters of Science degree, Professional Science - Health Informatics; Professional Science w; HealthCare Informatics
The University of Tennessee at Chattanooga
Master's degree
University of Tennessee at
B.S, Business AdministrationGeneral Business Management Human Resource Management
BlueCross BlueShield of Tennessee June 2001 - Present
BlueCross BlueShield of Tennessee April 2002 - September 2008
BlueCross BlueShield of Tennessee June 2001 - April 2002
Weichert Realtors, Inc November 1985 - July 1987
Silverman Heller Associates Public Relations Firm May 1985 - November 1985
Alex Brown and Sons, Incorporated June 1983 - May 1985
Education
Mary Baldwin College
Bachelor of Arts, English Literature
University of Phoenix
Masters of Health Administration, and
Cigna Healthcare 1998 - Present
Cigna 1990 - 1998
Unum formerly Provident Companies 1988 - 1989
Unum formerly Provident Companies 1986 - 1987
BlueCross BlueShield of Tennessee 1984 - 1986
Skills
Process Improvement, Program Management, Analysis, Leadership, Healthcare, Insurance, Data Analysis, Strategy, SQL, Informatics, Business Intelligence, Requirements Gathering, Access, Systems Analysis, Agile Methodologies, Team Motivation, Organizational..., Customer Service, Talent Management
Education
Lipscomb University 1980 — 1984
Bachelor of Science, Business / Computer Science
The University of Tennessee at Chattanooga 1988 — 1990
Masters of Business Administration, Business
True North Custom December 2013 - Present
Frazier Software Solutions LLC 2011 - Present
BlueCross BlueShield of Tennessee May 2013 - December 2013
Schneider Electric February 2011 - May 2013
ProCare Rx January 2001 - February 2011
Universal Tax Systems February 1992 - March 2000
Skills
Microsoft SQL Server, SQL, Visual Studio, C#, ASP.NET, XML, AJAX, Software Development, jQuery, JavaScript, Troubleshooting, CSS, HTML, Process Improvement, T-SQL, SSRS, SSIS, WCF, WinForms, Debugging, Full SDLC, VB.NET, Best Practices, Windows Services, N-tier, ORM Tools, Agile Methodologies, Scrum, Database Design, .NET, TFS, Design Patterns, Business Analysis, Databases, Software Design, SDLC, Requirements Analysis, Visio, Software Engineering, Programming, Testing, Business Intelligence, Integration, Web Development, Enterprise Architecture, Software Documentation, LINQ, Windows Server, ADO.NET, Entity Framework
Education
Kennesaw State University 1994 — 1996
Computer Science
BlueCross BlueShield of Tennessee January 2008 - May 2013
BlueCross BlueShield of Tennessee August 2005 - January 2008
Wellpoint April 2004 - August 2005
BlueCross BlueShield of Tennessee August 1998 - April 2004
Physicians Community Health 1997 - 1998
Old Harding Pediatric Associates - Nashville 1980 - 1997
Skills
Disease Management, Utilization Management, Managed Care, Medicaid, Medicare, Provider Relations, Medicine, Healthcare Industry, Healthcare Management, HIPAA, Health Insurance, Insurance, Healthcare Consulting, Healthcare, Long-term Care, Healthcare Information..., HMO, Physician Relations, Physicians, Quality Improvement, Informatics, Health Policy, Network Development, Revenue Cycle, EHR, EMR, Hospitals, Credentialing, Pharmacy Benefit..., Medical Compliance, Patient Safety, Accreditation
Education
Louisiana State University School of Medicine in New Orleans 1971 — 1974
MD, Medicine
Vanderbilt University School of Medicine 1975 — 1978
Post Graduate Residency, Pediatrics
University of Alabama at Birmingham
MSHA, Health Administration
Community Health Alliance 2014 - Present
Blue Cross Blue Shield of Tennessee 2000 - 2014
BlueCross BlueShield of Tennessee 2000 - 2014
RiverTrust Solutions Inc. 2009 - 2012
RiverTrust Solutions Inc. 2009 - 2012
RiverTrust Solutions Inc. 2009 - 2012
Skills
Employee Benefits, Leadership, Business Analysis, Medicare, Insurance, Health Insurance, Medicaid, Process Improvement, Customer Service, HIPAA, Visio, Healthcare, Team Building
Education
Kaplan University 2013 — 2015
Master of Science (M.Sc.), Psychology
The University of Tennessee at Chattanooga
Celerit Technologies October 2008 - Present
Walmart IT November 2006 - October 2008
Central Service Association January 2000 - November 2006
BlueCross BlueShield of Tennessee 1998 - 2000
Celerit Technologies 1997 - 1998
Central Service Association 1995 - 1997
US Air Force Reserve 1991 - 1995
Skills
SQL, Software Development, HTML, JavaScript, Business Analysis, Requirements Analysis, Databases, COBOL, COBOLII, Teradata Data Warehouse, Teradata SQL, Easytrieve, CICS, IBM Mainframe, Object-oriented..., TSO, JCL, File Manager, Utility Industry, GIS Application, GIS systems, GIS Modeling, Data Warehousing, Data Analysis, Project Management
Education
Middle Georgia Technical College 1997 — 1998
Associate's degree, Computer Programming
Northside High School - Warner Robins, GA 1983 — 1986
HS degree
BlueCross BlueShield of Tennessee
Skills
Claim, Insurance, Health Insurance, HEDIS, Provider Relations, Medicare, Medicaid, NCQA, Visio, HIPAA, Claims Management, Claims Resolution, HMO, Access, Managed Care, Risk Management, Process Improvement, Data Analysis, Employee Benefits, Business Analysis, Healthcare, Quality Assurance, Software Documentation, System Administration, SharePoint
Education
Kaplan University 2008 — 2010
Masters of Business Administration, Project Management
Kaplan University 2006 — 2008
BA, Paralegal Studies
BlueCross BlueShield of Tennessee July 2015 - Present
Community Health Systems October 2012 - July 2015
Health Management Associates, Inc. April 2010 - October 2012
Mercy Health (formerly Catholic Health Partners) September 2009 - April 2010
Mercy Health (formerly Catholic Health Partners) March 2009 - September 2009
Mercy Health (formerly Catholic Health Partners) June 2003 - March 2009
Skills
ICU, Acute Care, Utilization Management, Surgery, Nursing, Healthcare Management, Hospitals, Informatics, Physician Relations, Patient Advocacy, Patient Education, Case Managment, Medical Imaging, Healthcare, Inpatient, Critical Care, Surgical Nursing, Cardiac Cath, Healthcare Information..., EHR, HIPAA, X-ray, Patient Safety, EMR, Medicaid, ACLS, Managed Care, Medicare, Healthcare Industry, Physicians, Elder Care, Revenue Cycle, Medical Terminology, Medical/Surgical, Disease Management, Nursing Education, Long-term Care, JCAHO, IV, Quality Improvement, Telemetry, Cardiology, Medication..., BLS, Advanced Computer Skills, Multitasking Skills, Experienced with..., Multi System IT..., Abstraction/Submission..., CCM
Education
Lincoln Memorial University 2007 — 2009
Associate of Science (A.S.), Nursing
University of Tennessee-Knoxville 1985 — 1989
Bachelor of Science (B.S.), Business Administration and Management, General
BlueCross BlueShield of Tennessee 2008 - 2012
Education
University of Georgia Continuing Education 2013 — 2013
Paralegal Certification
Kennesaw State University 2006 — 2008
BlueCross BlueShield of Tennessee May 2015 - Present
Catoosa County News December 2012 - February 2015
Lafollette Press February 2007 - April 2011
Dillards 2011 - 2011
Education
Lee University 2003 — 2006
Communications, Journalism
Bryan, Pendleton, Swats & McAllister, LLC September 2014 - Present
BlueCross BlueShield of Tennessee May 2014 - August 2014
Nashville Pizza Company March 2008 - May 2014
Skills
Microsoft Excel, Restaurant Management, Customer Service, Inventory Management, Food Service, Restaurants, Menu Development, Microsoft Office, Microsoft Word, PowerPoint, Time Management, Team Building, Public Speaking, Teamwork, Profit, Inventory Control, Recruiting, Quantitative Risk..., Microsoft SQL Server, Building Relationships, Government Filings, Communication, Learning Quickly, Exceeding Expectations, Self-starter, Actuarial Science, Insurance, Data Analysis, Management, Risk Management, Health Insurance, Training, Leadership, Access, Analysis
Education
Middle Tennessee State University 2012 — 2014
Master of Science (M.S.), Actuarial Science, 4.0
Middle Tennessee State University 2009 — 2012
Bachelor of Science (B.S.), Psychology (Quantitative), 3.7
Florida Hospital July 2014 - Present
Comprehensive Health Services March 2014 - July 2014
BlueCross BlueShield of Tennessee July 2010 - March 2014
Skills
SDLC, Process Improvement, Health Insurance, Medicare, Insurance, Public Speaking, Microsoft Excel, Hospitals
Education
Lipscomb University 2011 — 2013
Masters in Business Administration, Healthcare Management, 3.83
Middle Tennessee State University 2005 — 2010
Bachelor of Business Administration (B.B.A.), Business Management
BlueCross BlueShield of Tennessee 2013 - 2014
Jim 'N Nick's Bar-B-Q July 2012 - August 2013
Skills
Apple and Microsoft..., Customer Service, Customer Engagement, Communication Skills, Computer Network..., Computer Proficiency, Organizational..., Multi Tasking
Education
Middle Tennessee State University 2008 — 2009
Psychology
Franklin Classical School
High School Diploma
Direct General Auto Insurance October 2009 - Present
BlueCross BlueShield of Tennessee May 2008 - July 2008
Skills
Team Building, Business Analysis, Data Analysis, Pricing Analysis, Competitive Intelligence, Loss Reserving, Marketing Analytics, Product Development, Contact Center..., Product Management, Property & Casualty..., Process Improvement, Training, Actuarial Science, Risk Management, Underwriting, Insurance
Education
Middle Tennessee State University 2005 — 2009
Bachelor of Science (B.S.), Mathematical Sciences - Actuarial Science
Verisk Health January 2015 - Present
UnitedHealth Group May 2014 - January 2015
Cisco May 2013 - May 2014
Encore Capital Group December 2012 - February 2013
BlueCross BlueShield of Tennessee October 2011 - December 2012
Skills
SAS, SAS Programming, SAS Certified Base..., SQL, Unix, ETL
Education
LIU Post 2008 — 2011
Master's degree, Medical Biology