BlueCross BlueShield of Tennessee
Industry: Company
DescriptionBlueCross BlueShield of Tennessee is the largest health benefit plan company in Tennessee. It is an independent, not-for-profit organization governed by its own board of directors. Headquarters: Chattanooga, Tennessee, United States CEO: J.D. Hickey CFO: John F Giblin Chief medical officer: Andrea D. Willis Subsidiaries: Volunteer State Health Plan, Shared Health, Inc., SVPs: Karen Ward, Roy Vaughn, Andrea D. Willis, Henry Smith
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1,567 BlueCross BlueShield of Tennessee employees in database. Find out everything there's to know about BlueCross BlueShield of Tennessee employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
BlueCross BlueShield of Tennessee Employees
BlueCross BlueShield of Tennessee April 2015 - Present
Consulate Health Care June 2014 - March 2015
Mission Regional Medical Center October 2013 - June 2014
Consulate Health Care May 2011 - October 2013
HealthConnect America November 2010 - May 2011
Skills
Healthcare, Nonprofits, Social Services, Public Speaking, Community Outreach, Team Building, Customer Service, Fundraising, CPR Certified, Event Planning, Leadership Development, Case Management, Microsoft Word, Leadership, Elder Care, Social Media, Medicare, PowerPoint
Education
Union University 2009 — 2010
Master of Social Work (M.S.W.), Social Work
Freed-Hardeman University 2005 — 2009
Social Work, Social Work
LifeCare Centers of America December 2014 - Present
BlueCross BlueShield of Tennessee November 2014 - December 2014
Regency Park Health & Rehabilitation 2013 - 2014
IU Health Morgan Hospital March 2011 - November 2012
Medtech January 2010 - March 2012
Covenant Health January 2006 - July 2008
Travel Nursing 1999 - 2005
Blount Memorial Hospital 1998 - 1999
St. Mary's Medical Center 1997 - 1999
Skills
Nursing Education, Nursing Care, Nursing Management, Emergency Nursing, Emergency Medicine, Emergency Services, Nursing Process, Geriatric Nursing, Long Term Acute Care, Program Management, Event Management, Operations Management, Team Management, Medical Education, Adult Education, BLS, BLS Instruction, ACLS, ACLS Instruction, PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Hospitals, Telemetry, CPR Certified, Public Health, Nursing, JCAHO, Healthcare, Case Management, ICU, Clinical Research, Customer Service
Education
Georgia Southern University 1992 — 1997
Bachelor of Science (BS), Nursing
Enterprise Holdings December 2013 - Present
BlueCross BlueShield of Tennessee August 2013 - December 2013
Altria August 2012 - December 2013
Enterprise Holdings February 2012 - July 2012
Teradata March 2010 - July 2012
Unilever March 2011 - February 2012
Altria March 2010 - February 2011
Wynn Las Vegas January 2009 - February 2010
People's United Bank August 2007 - December 2008
HBL Power Systems September 2004 - July 2006
Skills
Data Warehousing, Teradata, Informatica, Erwin, Data Warehouse..., Business Objects, Data Migration, Oracle, Data Modeling, Datastage, SQL Tuning, Business Intelligence, Performance Tuning, Requirements Analysis, DB2, Unix, Requirements Gathering, Shell Scripting, DOS, Technical Leadership, Cognos, IBM Tivoli, Microsoft SQL Server, ClearCase, Data Quality, Data Integration, Master Data Management, Wherescape Red, Data Marts, Data Profiling, SAS, Teradata Aster, DataStage
Education
Stratford University 2011 — 2013
Master of Science (MS), Computer Software Engineering
University of Bridgeport 2006 — 2007
Master of Science (M.S.), Engineering
Jawaharlal Nehru Technological University 2002 — 2006
Bachelor of Technology (B.Tech.), Mechanical Engineering
State of Tennessee May 2015 - Present
BlueCross BlueShield of Tennessee November 2014 - May 2015
Metro Industrial Staffing 2015 - 2015
State of Tennessee June 2012 - November 2014
MTSU January 2008 - June 2012
State of Tennessee April 2001 - January 2008
Appalachia Business Communications April 1995 - December 1997
Skills
Program Management, Curriculum Development, Strategic Planning, Professional Training..., Group Facilitation, Talent Management, Employee Relations, Performance Management, Talent Acquisition, Human Resources, Leadership Development, Leading Change, Training, Succession Planning, Management, Facilitators, Auditing, Change Management
Education
Middle Tennessee State University 2011 — 2014
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
East Tennessee State University 1991 — 1992
Bachelor of Business Administration (BBA), Business Administration and Management, General
Powell Valley High School
BlueCross BlueShield of Tennessee December 2014 - Present
Maxim Healthcare Services March 2014 - November 2014
Special Tree Rehabilitation System November 2013 - April 2014
Special Tree Rehabilitation System September 2009 - November 2013
Special Tree Rehabilitation System April 2009 - September 2009
Skills
Nursing, Healthcare Management, EMR, Rehabilitation, Healthcare, Case Management, Medication..., Cpr Certified, Treatment, Traumatic Brain Injury, HIPAA, EHR, Home Care, Hospitals, Inpatient, Wound Care, Acute Care
Education
University of Phoenix 2011 — 2013
Master's degree, Health/Health Care Administration/Management-Education
Eastern Michigan University 2009 — 2009
Graduate Certificate, Teaching in Health Care
Eastern Michigan University 1991 — 1993
Bachelor's degree, Registered Nursing/Registered Nurse
Henry Ford Community College 1979 — 1981
Associate's degree, Registered Nursing/Registered Nurse
Suntrust 2013 - 2013
BlueCross BlueShield of Tennessee May 2011 - July 2012
Skills
Administrative..., Account Management, Clerical Skills, Management, Telephone Skills
Education
Florida Atlantic University 1999 — 2001
Palm Beach Community College 1999 — 2001
PAWright Pet Services LLC November 2012 - Present
BlueCross BlueShield of Tennessee February 1990 - November 2010
Chattanooga Nature Center June 1979 - October 1984
Skills
PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, C++, Editing, C, Java, Pets, Social Media, Pet Sitting, Pet Taxi, Marketing Communications, Cat Sitting, Dog Behavior, Animal Welfare, Dog Walking, Healthcare, Dogs, Social Networking, Facebook, Provider Networks, Pet Supplies, Insurance, Public Relations, Dog Training, Team Building, Coaching, Animal Behavior, Barking, Animal Bites, Dog Aggression, Provider Education, Provider Support, HIPAA, Customer Service, Small Business, Public Speaking, Marketing, Training, Leadership, Marketing Strategy, Management, Social Media Marketing
Education
The University of Tennessee College of Business Administration, Knoxville 1985 — 1989
Bachelor's degree, Production and Operations Management, 3.2
McKenzie Business School 1987 — 1988
Associate's degree, Business Management
BlueCross BlueShield of Tennessee September 2014 - Present
FlexSteel Pipeline Technologies November 2012 - September 2014
Wells Fargo February 2010 - November 2012
FlexSteel Pipeline Technologies June 2009 - February 2010
Wellstream International, Ltd. January 2009 - November 2009
People's First Community Bank March 2006 - January 2009
Skills
Administrative..., Banking, Retail Banking, Retail Sales, Human Resources, Law Enforcement..., Accounts Payable, Accounting, Financial Accounting, Accounts Receivable, Inventory Management, Inventory Control, Physical Inventory, Inventory Accuracy, Warehouse Control, Shipping, International Shipping, Shipping Systems, Receivers, Microsoft Office, Office Management, Microsoft Excel, MS Excel Pivot Tables, MS Project, Office Administration, Small Business, Microsoft Word, ERP Software, Spreadsheets, Cash Management, Account Reconciliation, Time Management, Payroll, Data Entry, Invoicing, General Ledger, Training, Management, Customer Satisfaction, Employee Benefits, Bank Reconciliation, Customer Service, Supervisory Skills, Energy, Procurement, Petroleum, Team Building
Education
Gulf Coast Community College 2012 — 2014
Bachelor of Arts (BA), Accounting and Finance, Sophomore
Gulf Coast Community College 2008 — 2014
Vocational Certification, Criminal Justice/Police Science
BlueCross BlueShield of Tennessee August 2013 - Present
BlueCross BlueShield of Tennessee October 2011 - August 2013
Beaulieu Group, LLC August 2002 - September 2011
Mueller Company LTD October 1998 - August 2002
Burner Systems International July 1997 - October 1998
Tyco January 1994 - July 1997
Skills
Business Process..., Engineering Management, Industrial Engineering, Lean Manufacturing, Lean Management, Six Sigma, Sales Management, 5S, Operations Management, Process Improvement, Manufacturing, Value Stream Mapping, Process Engineering, Continuous Improvement, Kaizen, Root Cause Analysis, Quality Management, Manufacturing..., Cross-functional Team..., Product Development, Project Planning, Logistics, Supply Chain, Supply Chain Management, Kanban, Change Management, Purchasing, Project Management, Team Building, Inventory Management, Program Management, Team Leadership, Forecasting, Visio, Leadership, Business Analysis, Analysis, Budgets, Strategic Planning, Software Documentation, Quality Assurance, Supply Chain..., Training, Management, Data Analysis, Troubleshooting, Vendor Management, Negotiation, Business Strategy, Microsoft Excel
Education
Georgia Southern University 1993 — 1995
Bachelor of Science (B.S.), Business Administration and Management, General
Georgia Southern University 1989 — 1993
Bachelor of Science (B.S.), Industrial Engineering
Blue Cross Blue Shield of Tennessee October 2011 - Present
BlueCross BlueShield of Tennessee July 2009 - October 2011
BlueCross BlueShield of Tennessee April 2005 - June 2009
BlueCross BlueShield of Tennessee April 1995 - April 2005
Skills
SDLC, Business Analysis, Program Management, Analytics, Visio, Process Improvement, Vendor Management, Data Analysis, Business Process..., MS Project, PMO, Data Warehousing, Project Management, Software Project..., Business Intelligence
Education
Middle Tennessee State University 2005 — 2008
MS, Healthcare Informatics
Georgia State University 1980 — 1982
BBA, Management, Accounting, Marketing
BlueCross BlueShield of Tennessee July 2014 - Present
Cigna-HealthSpring October 2012 - July 2014
Cigna-HealthSpring December 2008 - October 2012
Cigna-HealthSpring July 2008 - October 2012
Capital Financial Group, LLC March 2008 - July 2008
Capital Benefits Group February 2006 - March 2008
Skills
HEDIS, Pay for Performance, Accounts Payable, Accounting, Account Reconciliation, Microsoft Excel, Access, Inovalon, Microsoft SQL Server, Crystal Reports, Accounts Receivable
Education
Emory University - Goizueta Business School 1993 — 1995
BBA, Accounting
Oxford College of Emory University 1991 — 1993
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
BlueCross BlueShield of Tennessee 2008 - Present
Memorial Mission Surgery Center 2003 - 2008
Chattanooga Surgery Center 2000 - 2003
BlueCross BlueShield of Tennessee 1995 - 2000
Associates in Plastic Surgery 1992 - 1995
Skills
Healthcare Quality, Dynamic Speaker, Leadership, Process Improvement, Project Management, Insurance, Training, Business Analysis, Team Building, Microsoft Office, Medicare
Education
Emory University 1980 — 1984
Bachelor of Science Nursing (BSN), Nursing - Healthcare Quality
Tennessee Valley Authority May 2014 - Present
Tennessee Valley Authority April 2011 - May 2014
BlueCross BlueShield of Tennessee March 2010 - May 2011
Ernst & Young July 2005 - March 2010
PricewaterhouseCoopers September 1999 - July 2005
IRB Solutions, Inc 2004 - 2005
ImagePoint 1998 - 1999
HD Professionals 1990 - 1999
Skills
Internal Controls, Business Process..., Project Management, IT Audit, Internal Audit, Sarbanes-Oxley Act, Risk Assessment, Financial Reporting, PMO, Risk Management, Information Technology, Auditing, Leadership, Governance, Enterprise Risk..., Financial Analysis, SAS70, Model Audit Rule, Benchmarking, CISA, Process Improvement, Sarbanes-Oxley
Education
University of Tennessee-Knoxville - College of Business Administration 1997 — 1999
MBA, New Venture
University of Tennessee-Knoxville 1992 — 1999
Bachelor's degree, Management
Bearden, HS 1988 — 1992
High school graduate
Gwinnett County Government July 2010 - August 2013
City of Chattanooga February 2007 - July 2010
BlueCross BlueShield of Tennessee November 2006 - February 2007
Skills
Police, Accounting, Microsoft Excel, Critical Thinking, Microsoft Word, Teamwork, PowerPoint, Customer Service, Research, English, Cpr Certified
Education
Georgia Southern University - College of Business Administration 2013 — 2015
Bachelor's Degree, Accounting
Middle Tennessee State University 2004 — 2006
Bachelor's degree, Criminal Justice/Law Enforcement Administration
Cleveland State Community College
Associate of Science (A.S.), General
Florida Blue August 2013 - Present
Blue Cross Blue Shield of Florida April 2011 - July 2013
Blue Cross Blue Shield of Florida December 2010 - March 2011
Piedmont Fayette Hospital January 2010 - May 2010
Mercer University April 2009 - May 2010
North Central Health District September 2009 - February 2010
BlueCross BlueShield of Tennessee June 2009 - September 2009
Center for Rural Health and Health Disparities December 2008 - May 2009
Skills
Healthcare, Data Analysis, SPSS, Statistics, SAS, SQL, Qualitative Research, Quantitative Analysis, Health Insurance, Public Health, Epidemiology, SAS programming, Health Policy, Informatics, Statistical Modeling, Biostatistics, Data Collection, Data Mining, Predictive Modeling, Literature Reviews, SAS Programming
Education
Mercer University 2008 — 2010
Master of Public Health, Epidemiology and Bio-statistics
Georgia State University 2002 — 2007
Bachelors, Biological Sciences, Biology, and Chemistry
BlueCross BlueShield of Tennessee April 2013 - Present
Propex April 2012 - April 2013
ORC International August 2007 - April 2012
Skills
Marketing Research, Survey Programming, Data Analysis, Market Research, SPSS, Qualitative Research, Customer Insight, Quantitative Research, Research, Segmentation, Analytics, Statistics, Marketing Strategy, Market Analysis, Analysis
Education
The University of Tennessee at Chattanooga 2013 — 2014
MBA, Business Administration and Management, General
Emory University - Goizueta Business School
Bachelor of Business Administration, Marketing and Organization Management, Anthropology
Emory University - Goizueta Business School
Bachelor of Business Administration (B.B.A.), Marketing
Blue Cross Blue Shield of Tennessee November 2014 - Present
BlueCross BlueShield of Tennessee November 2002 - November 2014
Madaris Siding and Windows LLC 2013 - 2014
Affordable Chiropractic August 1997 - September 1997
Precision Coatings LLC January 1996 - July 1997
Skills
Insurance, Customer Service, Employee Benefits, Health Insurance, Management, Team Building, Strategic Planning, Sales, New Business Development, Training, Sales Management, Leadership, Microsoft Excel, Life Insurance, Brokers, Benefits Administration, Process Improvement, Healthcare, Account Management, Medicare, Microsoft Office, Workers Compensation
Education
Kaplan University 2014 — 2014
Insurance Producer
Georgia Tech 2009 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
BlueCross BlueShield of Tennessee August 2014 - Present
Georgia Institute of Technology September 2013 - September 2014
Bluetube April 2014 - August 2014
Skills
Microsoft Excel, Java, Python, Applied Mathematics, Mathematics Education, Chinese, C/C++, Ruby/Ruby on Rails, Microsoft Office, MySQL, JavaScript, .NET, Visual Studio, C#, CSS, HTML 5, Microsoft SQL Server, Data Analysis, SQL
Education
Georgia Institute of Technology 2009 — 2013
Bachelor, Applied Mathematics
New York University 2011 — 2011
Accounting and Finance
The Hong Kong University of Science and Technology 2011 — 2011
Exchange Program
GSK January 2014 - Present
GlaxoSmithKline June 2012 - January 2014
BlueCross BlueShield of Tennessee April 2005 - 2012
BlueCross BlueShield Tennessee September 1999 - April 2005
Volunteer State Health Plan August 1997 - August 1999
Medtronic Sofamor Danek 1994 - 1997
Regional Medical Center Memphis July 1992 - 1995
Skills
Managed Care, Medication Therapy..., Pharmacy Benefit Designs, Formulary Development, Pharmacy Operations, Medicaid, Pharmacy Benefit..., NCQA and HEDIS, Health Outcomes, Healthcare Management, Pharmacy Automation, Pharmacy, Clinical Research, Formulary, Pharmacists, Healthcare, Healthcare Information..., Disease Management, Clinical Trials, Medicine, Diabetes, Healthcare Industry, Medicare Part D, Medicare, Health Policy, Oncology, Outcomes Research, Utilization Management, Physicians
Education
University of Pennsylvania - The Wharton School 2000 — 2000
Certificate, Executive Management
The University of Tennessee Health Science Center 1987 — 1991
Doctor of Pharmacy, Pharmacy
University of Tennessee-Health Science Center 1987 — 1991
Doctor of Pharmacy, Pharmacy
East Tennessee State University
Consulting June 2015 - Present
TVA October 2014 - May 2015
Catholic Health Initiatives October 2013 - September 2014
Hawaii Medical Service Association, a BCBS Affiliate in Hawaii February 2013 - July 2013
CSC August 2011 - February 2013
Hawaii Medical Service Association, a BCBS Affiliate in Hawaii April 2010 - July 2011
BlueCross BlueShield of Michigan November 2009 - March 2010
BlueCross BlueShield of Tennessee September 2007 - October 2009
Hawaii Medical Service Association, a BCBS Affiliate in Hawaii January 2007 - September 2007
BlueCross BlueShield of North Carolina 2003 - 2006
Skills
Project Management, Change Management, Business Process..., Leadership, Organizational..., Professional Services..., HIPAA, Testing, Software Quality..., Test Planning, Project Planning, Regression Testing, SDLC, Waterfall, Requirements Analysis, Business Analysis, Software Development, Business Process..., Quality Assurance, System Testing, Process Improvement, Quality Center, Release Management, Requirements Gathering, Project Portfolio..., Software Documentation, Integration, Agile Methodologies, Test Automation, PMP, Software Project..., Enterprise Software, Visio, Business Requirements, PMO, Test Management, User Acceptance Testing, SharePoint, Resource Management, Agile Project Management, Business Process, Systems Analysis
Education
Florida State University
BS, Engineering Science
Florida State University
BS, Engineering Science
BlueCross BlueShield of Tennessee May 2013 - Present
Advantage: Subsidiary of BlueCross BlueShield of Tennessee November 2008 - Present
RiverTrust Solutions December 2006 - November 2008
RiverBend: Subsidiary of BlueCross BlueShield of Tennessee August 2004 - December 2006
BlueCross BlueShield of Tennessee August 2002 - August 2004
Northwestern Technical College January 2000 - January 2002
Dept. of Natural Resources January 1999 - January 2000
Matrix Marketing January 1998 - January 1999
Skills
Health Insurance, Insurance, Claims, Medicare Supplements, Medicare, Claim
Education
UT of Chattanooga 2005 — 2011
Bachelor's degree, Accounting
Georgia Northwestern Technical College 1998 — 2002
Associate's degree, Administrative Assistant and Secretarial Science, General
Northwestern Technical College
A.A; A.A, Accounting; Secretarial Science
The University of Tennessee at Chattanooga
B.B.A, Accounting
Change Healthcare December 2014 - Present
Change Healthcare April 2013 - December 2014
Onlife Health (Subsidiary of BlueCross BlueShield of TN) October 2011 - April 2013
Onlife Health (Subsidiary of BlueCross BlueShield of TN) May 2011 - October 2011
Onlife Health (Subsidiary of BlueCross BlueShield of TN) May 2009 - May 2011
BlueCross BlueShield of Tennessee October 2007 - May 2009
WinWorld Corporation March 2007 - October 2007
Lee University March 2005 - March 2007
Skills
Six Sigma, TQM, Balanced Scorecard, Theory of Constraints, Key Performance..., Data Analysis, Demand Forecasting, Problem Solving, Strategic Planning, Process Improvement, Continuous Improvement, Operations Management, Operational Excellence, Management, Leadership, Analysis, Project Management, Program Management, Healthcare, Quality Assurance
Education
Haslam College of Business at the University of Tennessee 2009 — 2010
MBA, Professional MBA
Lee University 1999 — 2003
BS, Business Administration & Computer Information Systems
BlueCross BlueShield of Tennessee April 2014 - Present
BlueCross BlueShield of Tennessee February 2014 - April 2014
WTS Media July 2012 - October 2013
Silvey + Huffaker Creative July 2013 - July 2013
CraftWorks Restaurants & Breweries, Inc. March 2013 - March 2013
Skills
Photoshop, Illustrator, InDesign, After Effects, 3D Studio Max, Dreamweaver, Bridge, Lightroom, Illustration, Vector Illustration, Photography, Film Editing, Advertising, Corporate Branding, Client Relations Skills, Color Theory, Color Correction, Color Grading, HTML, CSS, jQuery, Flash, Web Design, Information Architecture, Interaction Design, Typography, Painting, 3D Modeling
Education
Full Sail University 2007 — 2012
Bachelor of Science (B.S.), Digital Arts & Design
Long of Chattanooga March 2011 - Present
BlueCross BlueShield of Tennessee April 2009 - February 2011
BlueCross BlueShield of Tennessee July 2007 - April 2009
Skills
Administrative Support, Customer Service
Education
Harding University 1999 — 2003
Bachelor of Arts, Business Management
Boyd Buchanan 1992 — 1999
High School Diploma
BlueCross BlueShield of Tennessee July 2014 - Present
AllMeds, Inc. July 2011 - July 2014
Hillbilly Delight Soap December 2010 - September 2011
ValueOptions January 2011 - July 2011
King Pharmaceuticals - A Subsidiary of Pfizer Pharmaceuticals August 2003 - January 2011
Skills
Healthcare, Managed Care, Customer Service, Problem Solving, Customer Relations, Public Speaking, Microsoft Office, PowerPoint, Coaching, Excel, Budgeting, Access, Pharmaceutical Sales, SAP, Training, Electronic Health..., Management, Microsoft Word, Budgets, Microsoft Excel, EHR, HIPAA, Account Management, Recruiting, Leadership, Practice Management, Hospitals, Physicians, Healthcare Information..., PDMA, Oracle CRM, Sales, Communication, StayinFront CRM, Kronos WFC, Sales Operations, Medical Billing, Provider Relations, EMR, Process Improvement, Pharmaceutical Industry, Project Management, SnagIt, Planning Budgeting &..., Process Scheduler, Medical Devices, Cold Calling, Healthcare Industry, Health Information..., Marketing
Education
King College 2015 — 2016
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management Concentration
King College 2013 — 2014
Bachelor of Science (B.S.), Information Technology, 3.95
Emory and Henry College 1989 — 1992
Business Administration
Virginia Intermont College 1992 — 1994
Non-Profit/Public/Organizational Management
Castlewood High School 1984 — 1988
General Studies
eDoc4u June 2014 - Present
Informatics Corporation of America July 2013 - June 2014
BlueCross BlueShield of Tennessee October 2012 - June 2013
Blue Cross Blue Shield of Tennessee September 2011 - September 2012
OnLife Health Inc February 2009 - September 2011
Skills
Health Education, Wellness, Wellness Coaching, Healthcare, Fitness, Nutrition, Personal Training, HIPAA, Customer Service, Healthcare Information..., Time Management, Healthcare Management, Process Improvement, Data Analysis, Technical Writing, Training, Quality Assurance, Coaching, Software Documentation, Policy, Visio, Team Building, Project Coordination, Project Management, Management, Integration
Education
Greenville Technical College
State of Ohio June 2015 - Present
Mothers Against Drunk Driving (MADD) January 2015 - May 2015
Independence Police Department November 2013 - August 2014
Cuyahoga County Juvenile Court 2012 - March 2013
BlueCross BlueShield of Tennessee July 2011 - October 2011
Cleveland Police Department August 2004 - July 2011
Skills
Data Entry, Customer Service, PowerPoint, Filing, Medical Terminology, Telephone Skills, Outlook, Clerical Skills, Solid computer skills, Telephone Reception, Government, Microsoft Excel, Call Centers, Dictaphone, Call Center, Answering Telephones, Front Office Support, Deadline Driven, Public Speaking, CAD, Criminal Justice, Enforcement, Police, Law Enforcement, Community Outreach, Policy, Criminal Law, Program Development, Nonprofits
Education
Indiana Wesleyan University 2012 — 2014
Bachelor of Science (B.S.), Criminal Justice
Indiana Wesleyan University 2009 — 2012
Associate of Science (A.S.), Criminal Justice
Monroe County School District August 2014 - Present
Monroe County School District August 2014 - Present
Aiken County Public School District September 2013 - June 2014
Kelly Services May 2013 - September 2013
Dade County Schools May 2013 - May 2013
Dade County Schools August 2012 - April 2013
BlueCross BlueShield of Tennessee January 2008 - January 2013
Kelly Services September 2007 - January 2008
Skills
PeopleSoft, Benefits Administration, Applicant Tracking..., Call Centers, Case Managment, Employee Benefits, Employee Relations, Human Resources, Mental Health, Outlook, Process Improvement, Training, Leadership, Organizational..., Leadership Development, Staff Development
Education
The University of Tennessee at Chattanooga 2010 — 2013
Education Specialist, School Psychology
Geneva College 2003 — 2007
Bachelor of Science (B.S.), Psychology
BlueCross BlueShield of Tennessee February 2015 - Present
BlueCross BlueShield of Tennessee July 2013 - February 2015
Meharry Medical College August 2011 - May 2013
Nashville Metro Public Health Department February 2012 - August 2012
JPMorgan Chase January 2009 - August 2011
Skills
Community Outreach, Microsoft Office, Public Speaking, Customer Service, PowerPoint, Microsoft Excel, Access, Leadership, Data Analysis, Event Planning, Research, Microsoft Word, Outlook
Education
Meharry Medical College 2011 — 2013
Master of Science (M.S.), Public Health, 4.0
Grand Valley State University 2004 — 2010
Bachelors of Science, Biomedical Science and Applied Statistics
Rochester Adams High School 2000 — 2004
BlueCross BlueShield of Tennessee September 2011 - Present
AT&T July 2010 - September 2011
Walgreens January 2009 - July 2010
Skills
AIX, WebSphere Application..., WebSphere Portal, Java, Unix Shell Scripting, IBM HTTP Server, Quickr, Business Analysis, IIS, WebSphere MQ, JBoss Application Server, Apache, Solaris, Unix, Linux, LDAP, Jacl, Jython, Lotus Connections
Education
McNeese State University
Master's degree, Mathematics General
Jawaharlal Nehru Technological University
Bachelor's degree, Electrical and Electronics Engineering
Koehler Quality Group, LLC September 2014 - Present
AmeriHealth Caritas June 2012 - September 2014
BlueCross BlueShield of Tennessee July 2009 - June 2012
Volunteer State Health Plan January 2008 - February 2009
HCA - Daytona Beach, FL March 1997 - February 1998
Florida Hospital September 1979 - March 1995
Skills
Health Care Quality, Accreditation, Utilization Management, Healthcare, Managed Care, Medicaid, HEDIS, Healthcare Management, Quality Management, Nursing, Disease Management, Process Improvement, Medicare, Performance Improvement, NCQA, Medical Management, Case Management, Health Insurance, Compliance, Program Development, Healthcare Quality, Credentialing, Provider Relations, Policy, Mentoring, Physician Relations, Strategic Planning, Healthcare Compliance, Team Building, Case Managment, Insurance, Patient Safety, HIPAA, Medical Coding, Claim, Health Policy, Program Management, Utilization Review, Healthcare Industry, Management, Team Management, Healthcare Consulting, Healthcare Information..., JCAHO, Medicine, EHR, Quality Improvement, Pharmacy Benefit..., Informatics, EMR
Education
Florida Institute of Technology 1988 — 1992
MBA, Health Care Administration
Florida Southern College 1980 — 1983
Bachelor of Science, Nursing
Indiana University-Purdue University at Fort Wayne 1976 — 1978
Bachelor of Arts, Psychology
Purdue University 1972 — 1976
Associate Degree, Nursing
South Adams High School
Bcbst December 2011 - August 2013
BlueCross BlueShield of Tennessee July 2011 - September 2011
Profit Plans October 2009 - October 2010
Education
East Tennessee State University 2000 — 2008
East Tennessee State University
Arabia Mountain National Heritage Area August 2015 - Present
MediTract April 2012 - Present
BlueCross BlueShield of Tennessee February 2011 - April 2012
Cigna June 2006 - July 2007
Party City August 2004 - May 2006
Skills
Research, Writing, Contract Management, Healthcare, Microsoft Office, Microsoft Excel, Public Speaking, Social Media, PowerPoint, Management, Training, Team Building, Social Networking
Education
Georgia State University 2015 — 2017
Master’s Degree, Heritage Preservation
Kennesaw State University
Bachelor's Degree, History
Ringgold High School
C Spire Personalized Wireless July 2013 - Present
BlueCross BlueShield of Tennessee January 2013 - July 2013
State Farm Insurance May 2010 - August 2010
State Farm Insurance May 2009 - August 2009
Skills
C++, SQL, Software Development, Troubleshooting, C, Java, Linux, HTML, JavaScript, Unix, Visual Basic, Windows, MySQL
Education
Mississippi State University 2010 — 2012
Master of Science (M.S.), Computer Engineering, 3.3
Jackson State University 2006 — 2010
Bachelor of Science (B.S.), Computer Engineering, 3.7
Software Megatrends LLC January 2000 - Present
Teradata January 2014 - Present
Teradata October 2013 - January 2014
BlueCross BlueShield of Tennessee March 2013 - October 2013
Best Buy November 2012 - March 2013
T-Mobile January 2011 - October 2012
Cisco March 2009 - November 2010
Amdocs February 2008 - February 2009
AT&T March 2000 - February 2008
Bank of America August 1997 - March 2000
Skills
Data Warehousing, Cloud Computing, SDLC, Unix, Integration, Software Project..., Business Intelligence, Enterprise Architecture, Telecommunications, Vendor Management, Requirements Analysis, Oracle, Agile Methodologies, Solution Architecture, Software Development, Solaris, Program Management, Unix Shell Scripting, ETL, IT Strategy, Testing, Teradata, Web Services, Performance Tuning, Databases, Enterprise Software, Data Modeling, Pre-sales, SOA, SaaS, PMP, Cisco Technologies, Shell Scripting
Education
Fergusson College 1982 — 1987
M. Sc., Physics
Prabodhini
Miller & Martin PLLC March 2012 - Present
BlueCross BlueShield of Tennessee June 2011 - August 2011
Miller & Martin PLLC May 2011 - June 2011
Office of Georgia Governor Sonny Perdue December 2007 - June 2008
Skills
Private Equity, Legal Writing, Securities, Due Diligence, Licensing, Securities Regulation, Corporate Governance, Employment Law, Corporate Finance, Estate Planning, International Law, Trials, Dispute Resolution, Mediation, Courts, Tax Law, Contract Negotiation
Education
University of Tennessee-Knoxville - College of Business Administration 2010 — 2011
M.B.A., Finance
University of Tennessee College of Law 2008 — 2011
J.D., Law
The University of Georgia 2003 — 2007
B.B.A/ A.B, Real Estate; History
McCallie
BlueCross BlueShield of Tennessee January 2014 - Present
BlueCross BlueShield of Tennessee October 2013 - January 2014
Coventry Health Care September 2012 - October 2013
TennCare February 2007 - August 2012
Tulane University Hospital and Clinic June 2000 - April 2006
Skills
Public Health, Medical Education, Health Policy, Healthcare Management, Healthcare Information..., Medicine, Healthcare, Healthcare Consulting, Medicaid Managed Care, Utilization Management, Credentialing, Prior Authorization, Quality Improvement, Physicians, Managed Care, Medicaid, Provider Relations, Network Development, Medicare, Disease Management, HIPAA, Informatics, EMR, EHR, HEDIS
Education
University of Alabama School of Medicine 1986 — 1990
Doctor of Medicine (M.D.), Medicine
Emory University 1981 — 1986
Bachelor of Arts (B.A.), physics and anthropology
Girl Scouts Western Pennsylvania May 2015 - Present
Girl Scouts Western Pennsylvania October 2011 - April 2014
Girl Scouts Western Pennsylvania September 2009 - November 2011
BlueCross BlueShield of Tennessee January 1997 - November 1998
BlueCross BlueShield of Tennessee July 1995 - December 1996
ABC Computer Learning January 1995 - July 1995
GE August 1994 - November 1994
GE August 1992 - August 1994
National Processing Company August 1991 - August 1992
The E. W. Scripps Company August 1990 - August 1991
Skills
Program Management, Training, Management, Process Improvement, Leadership, Marketing, Policy, Microsoft Office, Leadership Development, Software Documentation, Teaching, Public Speaking, Nonprofits, Team Building, Fundraising, Volunteer Management, Community Outreach, Event Planning, Customer Service
Education
Indiana University of PA 1984 — 1988
Bachelor of Science, Management Information Systems
Informatics Corporation of America January 2015 - Present
BlueCross BlueShield of Tennessee November 2013 - December 2014
Home Instead Senior Care Goodlettsville, TN December 2012 - November 2013
Home Instead Senior Care sarasota, FL April 2012 - January 2013
Hope HealthCare Services May 2009 - April 2012
Publix August 2001 - May 2009
Florida Gulf Coast University 2008 - 2008
Brooks Brothers January 2006 - May 2006
Skills
Meaningful Use, Project Management, Medical Records, Customer Service, Healthcare, Social Media Marketing, Elder Care, Home Care, Medicare, Marketing, Medicaid, Sales, PowerPoint, Email Marketing, Long-term Care, Social Media, Public Speaking, Microsoft Excel, B2B Marketing, Data Entry, Research, Medical Terminology, Microsoft Office, Problem Solving, Critical Thinking, Google Analytics, HIPAA, Facebook, Healthcare Management
Education
Florida Gulf Coast University 2009 — 2013
Master of Science (MS), Health Services Administration
Florida Gulf Coast University 2005 — 2009
Master's degree, Health Services Administration
BlueCross BlueShield of Tennessee July 2012 - Present
Emdeon November 2000 - July 2012
Skills
Vendor Management, Process Improvement, Visio, Project Management, Team Building, Leadership, Procurement, Disaster Recovery, Account Management, Program Management, Business Analysis, Business Process..., Cross-functional Team..., Strategic Planning, SDLC, Business Intelligence, Change Management, Management, Outsourcing, Integration, Security, Purchasing, Software Documentation, IT Strategy, Analysis
Education
Illinois State University
Bachelor of Science (BS), Education
BlueCross BlueShield of Tennessee November 2014 - Present
Capgemini Consulting August 2012 - August 2014
HP Enterprise Services October 2011 - April 2012
Halifax Global Inc. February 2010 - August 2011
Johnson & Johnson February 2008 - November 2009
Matrix January 1999 - February 2008
Skills
Windows Server, Servers, DNS, DHCP, VMware ESX, XP, Citrix, Operating Systems, Troubleshooting, Technical Support, Hardware, System Administration, Networking, LAN-WAN, Storage, Software Installation, Windows XP, Disaster Recovery, HP Proliant, HP, Storage Area Networks, A+ Certified, Windows, Performance Tuning, Microsoft Certified..., Group Policy, Antivirus, BMC Remedy, Laptops, Cluster, Routing, Active Directory, VMware, IT Service Management, VPN, Data Migration, Backup Exec, Network Administration, Data Center, SAN
Education
Gwinnett Technical College 2002 — 2003
MCSE, Microsoft Certified Systems Engineer
Govt Islamia College of Karachi - Pakistan 1986 — 1989
B.S, B.S., Business Administration
BlueCross BlueShield of Tennessee August 2011 - Present
Associate Individual Underwriter June 2006 - Present
BlueCrossBlueshield of Tennessee June 2006 - December 2011
Unum November 1999 - November 2005
MetLife January 1990 - November 1999
Skills
Health Underwriter, Insurance, Health Insurance, Human Resources, Employee Benefits, Invoicing, Risk Management, Disabilities, Research, Underwriting, Administration, Disability Insurance, Public Speaking, Vocational..., Claim
Education
Florida State University 1978 — 1980
MS, Rehabilitation Services
Huntingdon College 1972 — 1976
BS, Social Work/Sociology
Fedex January 1988 - Present
FedEx Express 1988 - Present
ORBIS Corporation 2013 - 2013
FedEx Express 1988 - 2013
BlueCross BlueShield of Tennessee June 1983 - January 1988
Skills
Airlines, Aviation, Flights, Transportation, Logistics, Operations Management, Customer Service, Air Freight, Freight, Inventory Management, Process Improvement, Process Scheduler
Education
Freed-Hardeman University 1979 — 1983
BS, Computer Science
Ripley High School 1975 — 1979
Consumers' Choice Health Insurance Company March 2012 - Present
Volunteer State Health Plan, BlueCross BlueShield of TN February 2009 - May 2011
Blue Cross Blue Shield of Tennessee 2005 - February 2009
BlueCross BlueShield of Tennessee June 2002 - April 2005
BlueCross BlueShield of Tennessee January 2000 - June 2002
BlueCross BlueShield of Tennessee October 1996 - January 2000
Skills
Medicaid, Medicare, Case Management, Claims, Disease Management, Medical Management, Healthcare Management, Managed Care, Healthcare, Health Insurance, Process Improvement, Quality Management, Utilization Management, Healthcare Industry, Health Policy, Case Managment, HIPAA, Claim, Credentialing, Hospitals, Provider Relations, Management, HMO, Program Management, Policy, Insurance, EMR, Healthcare Information..., Accreditation, HEDIS, Employee Benefits
Education
George Mason University 1986 — 1988
Master's, Public Administration
Western Carolina University 1975 — 1979
Bachelor of Science, Nursing
Advanced Communications, Inc. March 2011 - Present
The Computer Guy October 1998 - Present
BlueCross BlueShield of Tennessee September 2010 - February 2011
ORAU July 2006 - July 2010
Skills
Troubleshooting, Routers, Switches, Firewalls, Windows, Virtualization, Encryption, Blackberry, Apple, Enterprise Software, Servers, Information Technology, Active Directory, ITIL, Network Security, Windows 7, Windows Server, Visio, Network Design
Education
Embry-Riddle Aeronautical University 1995 — 1999
Aeronautical Engineering
BlueCross BlueShield of Tennessee June 2012 - Present
H & R Block November 2006 - Present
Blue Cross Blue Shield of Tennessee July 2009 - June 2012
eMids Technologies June 2008 - June 2009
UrbaCore March 2007 - May 2008
U S Xpress November 2004 - February 2007
Toastmasters International 2006 - 2007
Mutual Service Corporation (Pacific Life) February 2002 - November 2004
Londen Insurance 1999 - 2002
JDA Software November 1998 - October 1999
Skills
Business Intelligence, Business Analysis, Microsoft SQL Server, Project Management, SQL, Process Improvement, Visio, SDLC, Requirements Analysis, Data Warehousing, SharePoint, Databases, SSRS, SAS programming, Software Requirements, Tax Returns, Visual Studio, Public Speaking, Educational Leadership, Idea Generation, Data Analysis, Business Research, Software Estimation, Scrum, Agile Project Management, Software Quality..., Test Planning, Microsoft Excel, Toastmasters, Healthcare Information..., Health Insurance, Self-motivated Team..., Initiator, Testing, .NET, PMP, Analysis, Database Design, Programming
Education
The University of New Mexico 1993 — 1998
MS, Chemical Engineering
Indian Institute of Technology, Bombay 1989 — 1993
BTech, Chemical Engineering
Abhinav Sahakar Vidyalay, Bandra Mumbai
Balmohan Vidyamandir
BlueCross BlueShield of Tennessee April 2014 - Present
The Coca-Cola Company April 2013 - March 2014
Grid Protection Alliance August 2010 - March 2013
University of Tennessee at Chattanooga August 2009 - August 2010
Hitachi Consulting January 2009 - August 2009
Polaris Financial Technology Limited January 2008 - December 2008
Skills
C#, Systems Analysis, ADABAS, SQR, COM+, SSRS, Stored Procedures, T-SQL, Project Management, .NET, Analysis, HTML, WPF, jQuery, ASP.NET MVC, Requirements Analysis, Databases, SDLC, Web Services
Education
Jawaharlal Nehru University
Bachelor's degree, Information Technology
The University of Tennessee at Chattanooga
Master's degree, Computer Science
BlueCross BlueShield of Tennessee November 2013 - Present
Mountain States Health Alliance April 2012 - October 2013
Mountain States Health Alliance February 2011 - March 2012
Mountain States Health Alliance May 2009 - February 2011
US Navy August 1999 - July 2003
Education
East Tennessee State University 2005 — 2009
BSN, Registered Nursing/Registered Nurse
Tennessee Valley Authority June 2014 - Present
Tennessee Valley Authority July 2011 - June 2014
BlueCross BlueShield of Tennessee July 2004 - July 2011
Skills
VB.NET, Financial Analysis, DB2, Microsoft SQL Server, C#, ASP.NET, Java, XML, Oracle, Web Services, Unix, SDLC, SharePoint, SOA, Visio, JavaScript
Education
Harding University 2000 — 2003
B.S., Computer Science
Community Health Systems December 2014 - Present
Gateway Medical Center April 2014 - December 2014
Parallon Business Solutions June 2012 - April 2014
BlueCross BlueShield of Tennessee September 2011 - June 2012
Amerigroup Corporation January 2011 - September 2011
BlueCross BlueShield of Tennessee+ August 2008 - January 2011
Skills
Nursing, Nursing Homes, Case Managment, Utilization Review, Computers, Microsoft Office, Data Entry, Internet, Case Management, ICD-9, Leadership, EMR, Healthcare, Medicare, Hospitals, Medicaid, Revenue Cycle, HIPAA, CPT, Healthcare Information..., Documentation
Education
Excelsior College 2010 — 2012
Master's in Science, Informatics
Western New Mexico University 2010 — 2012
Master of Arts (M.A.), Writing, General
Excelsior College 2008 — 2010
BSN, Registered Nursing/Registered Nurse
BlueCross BlueShield of Tennessee March 2012 - Present
BlueCross BlueShield of Tennessee March 2007 - March 2012
BlueCross BlueShield of Tennessee October 2006 - March 2007
BlueCross BlueShield of Tennessee November 2003 - October 2006
East Tennessee State University April 2002 - April 2003
Skills
Health Insurance, Business Analysis, Performance Improvement, Insurance, Coaching, Customer Service, HIPAA, Training, Data Analysis, Leadership, Access, Call Centers, Visio, Process Improvement, Team Building, Microsoft Excel, Healthcare, Computer Proficiency, Continuous Improvement
Education
East Tennessee State University 1998 — 2002
Bachelor of Science (B.S.), Mass Communications
Planet Fitness August 2015 - Present
Planet Fitness June 2014 - August 2015
Planet Fitness June 2012 - June 2014
Planet Fitness January 2012 - June 2012
Installation January 2010 - December 2011
T-Mobile January 2009 - December 2009
BlueCross BlueShield of Tennessee January 2006 - December 2008
Steak n Shake July 1999 - December 2005
Skills
Management, People Development, Leadership Development, Microsoft Excel, Customer Service, Customer Relations, Mathematics, Computer Proficiency, Multi-task & Handle..., Multi-Unit Management, Marketing, Delegation, Networking, Conversion Optimization, Applicant Tracking..., Fitness Industry, Sales Presentations, Business Meetings, Timelines, Deadline Oriented, Customer Loyalty, Learn New Software..., Note Taking, Leadership, Customer Satisfaction, Team Building, Microsoft Office, Microsoft Word, Inventory Management
Education
Georgia Northwestern Technical College 2005 — 2007
Accounting and Business/Management, 3.7
Georgia Southern University 2003 — 2005
Nuclear Engineering, 3.6
High School 1999 — 2003
College/Tech Prep with Distinction, Advanced Math
Professional Rehabilitative Options, Inc June 2015 - Present
Self-employed November 2011 - Present
Me' Me's Yum Yums' Inc. November 2011 - Present
BlueCross BlueShield of Tennessee December 2009 - January 2013
Broadspire June 1995 - December 2009
Skills
Customer Service, Food, Catering, Food Safety, Sales Management, Retail, Event Planning, Gluten Free, Bakery, Cashiering, Profit, Purchasing, Team Building, Culinary Skills, Baking, Teamwork, Inventory Control, Training, Budgets, P, Recipes, Pastry, Hospitality Industry, Food Quality, Cakes, Product Development, Ingredients, Healthcare, Food Industry, Trade Shows, Food Service, Inventory Management, Microsoft Office, Public Speaking, Restaurants
Education
Union University 1985 — 1987
Associates Degree, Registered Nursing/Registered Nurse
Jackson State Community College 1984 — 1985
Pre-Nursing, Spanish
BlueCross BlueShield of Tennessee October 2011 - Present
BlueCross BlueShield of Tennessee February 2008 - September 2011
BlueCross BlueShield of Tennessee February 2006 - February 2008
Skills
Microsoft Access 2010, Microsoft Excel 2010, Microsoft Outlook 2010, Microsoft Word 2010, Facets, NetworX, Process Improvement, Microsoft Access 2007, Microsoft Excel 2007, Microsoft Word 2007, Microsoft Outlook 2007, Microsoft Powerpoint..., Microsoft Publisher, Microsoft Publisher 2007, Microsoft Excel, PowerPoint, Time Management, Access, Databases, Leadership, Spreadsheets, Teamwork, Analysis, Business Analysis, Data Analysis, Microsoft Word, Insurance, HIPAA, Team Building, Customer Service, Microsoft Office
Education
Georgia Northwestern Technical College 2005 — 2005
BlueCross BlueShield of Tennessee May 2014 - Present
Self Employed Graphic Designer January 2008 - Present
EPB February 2012 - March 2014
Woople January 2011 - January 2012
First Broad Street United Methodist Church 2010 - 2010
Absolute Communications August 2008 - May 2009
Skills
Graphic Design, Headline Writing, Web Design, User Interface Design, Illustration, Corporate Branding, Brand Management, Creative Direction, Art Direction, Branding & Identity, Logo Design, Copywriting, Graphics, Social Media Marketing, WordPress, Photoshop, Adobe Creative Suite, Creative Strategy, Drawing, Photography, Video, Advertising
Education
East Tennessee State University 2008 — 2010
Bachelor of Fine Art, Graphic Design
The University of Tennessee at Chattanooga 1994 — 1999
BlueCross BlueShield of Tennessee July 2012 - Present
Comcast Cable July 2007 - July 2012
AO Smith Water Products Co November 2006 - July 2007
Charter Communications February 2006 - November 2006
Kohl's Department Stores February 2005 - February 2006
Fairfield Marketing (Vacations and Timeshares) August 2001 - February 2005
Education
East Tennessee State University
Bachelor of Business Administration (B.B.A.), Business Management
Cigna July 2015 - Present
U.S. Xpress, Inc. April 2014 - July 2015
U.S. Xpress, Inc. February 2013 - April 2014
BlueCross BlueShield of Tennessee December 2008 - February 2013
Glen Eden Wool Carpet February 2008 - November 2008
Subway January 2006 - August 2007
Skills
Insurance, Analysis, Team Building, Health Insurance, Process Improvement, Claims Management, Data Analysis, HIPAA, Business Analysis, Microsoft Office, Microsoft Excel, Risk Management, Customer Service, Healthcare, Training, Inventory Management, Customer Satisfaction, Logistics, Operations Management
Education
Georgia Southern University 2007 — 2008
(none), Chemistry
Georgia Northwestern Technical College
Marketing
Phoenix Counseling and Crisis Centers May 2015 - July 2015
Gaston Family Health Services-HealthNet Gaston October 2014 - February 2015
Chattanooga Goodwill Industries February 2011 - July 2011
BlueCross BlueShield of Tennessee September 2010 - February 2011
Fortwood Center January 2009 - June 2009
Volunteer Training Center March 2007 - August 2008
Dr. Richard Miller DDS March 2006 - March 2007
Florida Technical College May 2005 - December 2005
Georgia Northwestern Technical College August 2002 - December 2004
Cigna October 2001 - March 2002
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, Public Speaking, Research, Leadership
Education
Liberty University 2014 — 2015
Bachelor of Science (BS), Psychology
Georgia Northwestern Technical College 2001 — 2006
Associate of Arts and Sciences (AAS), Management and Supervisory Development
BlueCross BlueShield of Tennessee July 2015 - Present
Oregon Health Authority November 2013 - July 2015
PacificSource Health Plans April 2012 - November 2013
Deschutes County Health Services February 2010 - April 2012
Deschutes County Chemical Dependency Organization October 2006 - December 2010
Accountable Behavioral Health Alliance (ABHA) May 2005 - February 2010
The Turning Point of Paulding County, Inc. May 2004 - April 2005
New Choices Community School December 2003 - May 2004
Tillamook Family Counseling Center August 2001 - September 2003
Preble County Recovery Center 1997 - 2000
Skills
Management, Mental Health, Strategic Planning, Leadership, Customer Service, Microsoft Excel, Case Management, Healthcare, Program Evaluation, Crisis Intervention, Policy, Nonprofits, Social Services, Community Outreach, Program Development, Public Speaking
Education
The Ohio State University
Master's of Social Work
Indiana University
Bachelor's of Social Work
BlueCross BlueShield of Tennessee July 1999 - June 2006
MXDesign, Inc January 1996 - June 1999
Pyramid Mouldings January 1992 - August 1995
Pyramid Mouldings October 1990 - January 1992
Pyramid Mouldings September 1989 - October 1990
Pyramid Mouldings October 1988 - September 1989
Skills
QuickBooks, Accounting, Customer Service, Financial Reporting, Teamwork, PowerPoint, Financial Analysis, Financial Accounting, Data Entry, Dedication to work, Office Management, Phone Etiquette, Team Leadership, Medical Insurance, Positive Discipline, Dedication to..., Highly Reliable, People-Oriented, Highly Motivated..., Employee Training, Perseverant, Microsoft Office, Microsoft Excel, Works Well With A Team, Works Well Independently, Highly personable, Soft Skills, Client Focus, Grace Under Pressure, Written & Verbal..., Microsoft Word, People-oriented, Highly motivated..., Works well with a team, Health Insurance, Public Speaking, Team Building, Training, Management, Leadership, Strategic Planning, Event Planning
Education
Independence University 2013 — 2014
Associate of Applied Science (AAS), Business Managment and Accounting, 3.97 GPA
BlueCross BlueShield of Tennessee February 1999 - Present
Skills
Utilization Management, Disease Management, NCQA, HEDIS, Provider Relations, Quality Management, Medicaid, Medicare, Managed Care, HMO
Education
University of Georgia School of Law 1987 — 1990
Juris Doctor (J.D.), Law
Emory University School of Medicine 1980 — 1984
Doctor of Medicine (M.D.), Medicine
Georgia Institute of Technology 1976 — 1980
Bachelor’s Degree, Chemistry
Glenridge HealthCare Solutions September 2012 - Present
The Kingsley Group July 2012 - Present
Kingsley Photography & The Vault Gallery October 2007 - Present
Physiotherapy Associates August 2007 - July 2012
Health Spring 2006 - 2007
Renal Care Group January 2005 - May 2006
BlueCross BlueShield of Tennessee October 2000 - January 2005
United Healthcare August 1997 - October 2000
Tennessee Christian Medical Center January 1995 - July 1997
Focus Healthcare of Tennessee 1991 - 1995
Skills
Public Relations, Healthcare, Healthcare Management, Managed Care, Medicare, Healthcare Information..., HIPAA, Health Insurance, Healthcare Consulting, Physicians, Medicaid, Management, Practice Management, Marketing, Process Improvement, Leadership, Hospitals, Strategic Planning, Healthcare Industry, Health Policy, Team Building, Provider Relations, Physician Relations
Education
University of St. Francis 2000 — 2004
Master's Health Service Administration, Heathcare Business
Eastern Illinois University 1983 — 1987
BS, Journalism, Speech Comm, Political Science
Effingham 1979 — 1983
Diploma
PSI CHI - The International Honor Society in Psychology December 2011 - Present
PSI CHI - The International Honor Society in Psychology June 2012 - November 2012
PSI CHI - The International Honor Society in Psychology February 2004 - November 2011
ARS Interactive April 2001 - December 2003
Blue Cross Blue Shield of Tennessee September 1997 - January 2001
BlueCross BlueShield of Tennessee September 1989 - September 1997
Lowery Photography October 1988 - September 1989
Tennessee Valley Authority October 1987 - September 1988
Skills
Advertising, Editing, Social Media, Graphic Design, InDesign, Copywriting, Adobe Creative Suite, Research, Project Management, Non-profits, Creative Strategy, Illustrator, Photoshop, Web Design, Marketing Communications, Photography, Publications, Marketing, Event Planning, Copy Editing, Leadership, Strategic Planning, Microsoft Office, Brochures
Education
Jacksonville State University
BA, Art with Special Honors
The University of Tennessee at Chattanooga
Industrial/Organization Psychology
Mediant Health Resources June 2015 - Present
Pierce & Associates Consulting Firm, LLC. May 2015 - June 2015
BlueCross BlueShield of Tennessee May 2013 - May 2015
Harris Global, Inc. May 2011 - May 2013
GiveLocally, LLC August 2011 - December 2011
New Beginnings, Life Changing Network May 2010 - August 2011
Neighbor To Family, Inc December 2005 - March 2010
Skills
Certified Project..., Process Improvement, Organizational..., Organizational Structure, Customer Relations, Internal Audit, Strategic Planning, Problem Solving, Quick Study, Communication Skills, Quality Assurance, Cost Reduction..., Time Management, Cross-functional Team..., Program Management, Management, Microsoft Office, Budgets, SDLC, Leadership, Project Management, Customer Service, Risk Management, Process Simulation, Event Planning, MS Project, Training, Business Process..., Project Planning, Business Process, Requirements Gathering, Business Requirements, Healthcare, Access, Analysis, Business Analysis, Change Management, Consulting, Continuous Improvement, Contract Management, Databases, Interviews, Leadership Development, Marketing, Operations Management, PMP, Software Documentation, Strategy, Team Building, Vendor Management
Education
Keller School of Management 2008 — 2011
MBA, Business Administration
Keller School of Management 2009 — 2010
Certificate in Project Managment, Project Management
Georgia Southwestern State University 1998 — 2002
Bachelor of Science, Psychology
SMP Industries, Inc. July 2015 - Present
Tennessee Valley Authority January 2013 - January 2015
The Krystal Company June 2012 - December 2012
BlueCross BlueShield of Tennessee September 2009 - August 2011
BlueCross BlueShield of Tennessee 2005 - 2007
BlueCross BlueShield of Tennessee June 2003 - September 2005
BlueCross BlueShield of Tennessee February 2000 - June 2003
Skills
Learning Programming..., Bilingual, PeopleSoft, Healthcare IT, Business Strategy, Financial Modeling, Program Management, Procurement, Business Planning, Healthcare, Insurance, Microsoft Office, Business Process..., Teamwork, Process Improvement, Invoicing, Data Analysis, Management, Leadership, Budgets, Microsoft Excel, Human Resources, Business Analysis, Employee Benefits, Accounting, Health Insurance, Auditing, Policy, Project Management, Team Building
Education
University of Phoenix - MBA 2007 — 2014
Graduate Degree
University of Tennessee-Knoxville - College of Business Administration 1989 — 1992
Bachelor of Science
eBay May 2015 - July 2015
Jewelers Mutual Insurance Company September 2014 - April 2015
Commonwealth of Massachusetts May 2014 - August 2014
Presbyterian Healthcare Services September 2013 - April 2014
Blue Cross and Blue Shield of Louisiana July 2012 - June 2013
BlueCross BlueShield of Tennessee April 2011 - July 2012
UnitedHealth Group April 2010 - April 2011
Blue Coat Systems September 2008 - November 2009
Healthways September 2007 - September 2008
Zions Bank December 2005 - September 2007
Skills
SDLC, Quality Assurance, Business Analysis, Project Management, Leadership, Program Management, Software Documentation, Process Improvement, SQL, Analysis, Team Leadership, Management, Strategic Planning, Databases, Testing, Requirements Analysis, Windows, Outlook, Mainframe, DB2, System Testing, COBOL, Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Guidewire, ASTQB Certified, PMP Certification..., Business Analytics
Education
University of Phoenix 2006 — 2009
Master of Science, Management of Information Systems, 3.86
University of Phoenix 2004 — 2006
Bachelor of Science, Business/Management, 3.84
University of Maryland - European Campus 1985 — 1987
Business / Medicine, 4.0
Enterprise State Community College 1980 — 1981
Emergency Medical Technology/Technician (EMT Paramedic), 3.5
Fort Sam Houston, TX
Medicine / Medical Terminology, Medicine, 4.0
BlueCross BlueShield of Tennessee November 2014 - Present
Unum December 2000 - October 2014
Shaw Industries July 1999 - December 2000
CBL & Associates Properties, Inc. November 1997 - July 1999
Skills
Aviation Safety..., CPR/AED trained-Aircare..., CRM Trained-Century CRM, 15 Years PFM Experience, Jet Upset Trained-Texas..., High Altitude..., International..., Vice Chairman...., Type Rating: CE-560,..., Aircraft Maintenance, Aeronautics, Aviation, Flight Safety, Risk Assessment, Risk Management, Commercial Aviation, Piloting, General Aviation, Business Aviation
Education
Embry-Riddle Aeronautical University 2007 — 2009
Aviation Safety Management
University of Wisconsin-La Crosse 1987 — 1989
BlueCross BlueShield of Tennessee July 2012 - Present
BlueCross BlueShield of Tennessee July 2008 - July 2012
BlueCross BlueShield of Tennessee August 2006 - July 2008
Shared Health, Inc. August 2005 - July 2006
Emory Healthcare 1992 - July 2005
Emory Health Care November 1979 - June 1996
Skills
Compliance, Healthcare Management, Medicare, Healthcare Compliance, Quality Management, Process Improvement, Medical Compliance, Health Insurance, Medicaid, Training, Healthcare, Managed Care, Utilization Management, Disease Management, Physicians, Clinical Research, Provider Relations
Education
Georgia State University - J. Mack Robinson College of Business 1988 — 1990
MBA, EMBA Program
Northeastern University 1970 — 1975
BSN, Nursing
BlueCross BlueShield of Tennessee July 2014 - Present
MAXIMUS October 2013 - May 2014
Rocababy Inc August 2011 - January 2013
Unum March 2011 - August 2011
Skills
Customer Service, Telecommunications, Teamwork, Employee Training, Microsoft Office, Mac, Internet, Communication, Problem Solving, Up-selling, Sales, Customer Support, Customer Satisfaction, Technical Support, Filing, Product Development
Education
Jackson State University 2006 — 2009
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
BlueCross BlueShield of Tennessee 2011 - September 2014
Onlife Health January 2011 - February 2012
Humana November 2003 - March 2009
Skills
Disease Management, Healthcare, Wellness, Insurance, Employee Benefits, Health Insurance, Account Management, Strategic Planning, Sales, Managed Care, Healthcare Management, Health Promotion, Wellness Coaching, Coaching, Team Building, Call Center, Process Improvement, Public Speaking, Customer Service, Data Analysis
Education
Tufts University School of Medicine 1996 — 1997
MS, Health/Health Care Administration/Management
Emerson College 1996 — 1997
Ma, Health and Wellness, General
Tennessee Rand Inc. a division of Lincoln Electric May 2012 - Present
CraftWorks Restaurants & Breweries, Inc. January 2012 - May 2012
Burgess HR Solutions December 2010 - January 2012
Environmental Solutions Group - A Dover Company May 2010 - December 2010
ClearOptions, Inc. June 2005 - April 2010
US Xpress June 2000 - June 2005
Wheland Automotive Industries April 2000 - June 2000
Brach's Confections November 1998 - February 2000
BlueCross BlueShield of Tennessee September 1981 - October 1998
Skills
Compensation, HRIS, Benefits, Employee Relations, Coaching, Training, Recruiting, Deferred Compensation, Employee Benefits, LinkedIn Recruiter, Organizational..., Talent Management, Performance Management, Payroll, Leadership, Compensation Strategies, Benefits Management, Benefits Analysis, ADP Payroll, DDI Facilitator, True Colors Facilitator, Leadership Development, ADP ReportSmith, Social Media, Social Networking, Outplacement, Compliance, HR Consulting, Exit Strategies, Employee Surveys, Employee Engagement, Employee Handbooks, Employment Law, Human Resources, Management, New Hire Orientations, Program Management, Benefits Administration, Time Management, Hiring, Talent Acquisition, Applicant Tracking..., Workers Compensation, Interviews, Onboarding, Succession Planning, Policy, Workforce Planning, Employee Training, HR Policies
Education
University of Tennessee-Knoxville - College of Business Administration 1977 — 1981
Bachelor of Science, Business Administration and Management, General, 3.12/4.0 Honors
BlueCross BlueShield of Tennessee September 2010 - Present
Chatsworth Times January 2008 - August 2010
The Associated Press February 2005 - April 2006
The Macon Telegraph May 2004 - February 2005
Chattanooga Times Free Press February 1999 - May 2004
Times-News 1990 - 1993
Skills
News Writing, Ap Style, Newspaper, Copy Editing, Journalism, Feature Articles, Editing, Blogging, Press Releases, Proofreading, Media Relations, Investigative Reporting, Editorial, Social Media, Breaking News, Public Relations, Newsletters, Corporate Communications, Publishing, AP Style, Newspapers, Publications, Marketing Communications
Education
Georgia Southern University 1982 — 1985
BS, Political Science
South Georgia College 1980 — 1982
AS, Journalism
UnitedHealth Group July 2015 - Present
Optum November 2011 - Present
BlueCross BlueShield of Tennessee January 2005 - November 2011
BlueCross BlueShield of Tennessee January 1999 - December 2004
Unum 1998 - 1999
Books A Million 1996 - 1998
Skills
Administration..., CAQH CORE, Clearinghouse, Clinical Editing, Contract Monitoring, EDI ANSI X12, HIPAA, Healthcare EDI, Payer Adjudication, Pre-sales, Solution Engineering, WEDI, Workers Compensation EDI, Adjudication, Core, Payer, Business Analysis, Healthcare, Healthcare Information..., Contract Management, EDI, Clinical Research, Solutions Marketing, Medicaid, Process Improvement, Healthcare Industry, Healthcare Management, Software Implementation, Testing, EMR, Software Documentation, SDLC, HL7, EHR, Visio, Integration, SharePoint, Enterprise Software, Business Intelligence
Education
East Tennessee State University 1994 — 1996
BCS Financial Corporation February 2012 - October 2014
Blue Cross Blue Shield of Illinois 2011 - February 2012
BlueCross BlueShield of Tennessee 2009 - 2011
V. Jacobs Group, Inc. 2007 - 2008
Allstate 2006 - 2007
State Farm Insurance 2004 - 2006
State Farm Insurance September 1999 - September 2004
Skills
Sales Presentations, Team Leadership, Strategic Planning, Program Management, Management Consulting, Strategy, Vendor Management, Cross-functional Team..., PMO, Leadership, Insurance, Sales Operations, Business Development, Management, Change Management, Process Improvement, Analysis, Business Process, Risk Management, Project Management, Operations Management, Sales Process, Budgets, Health Insurance, Customer Service, Sales Management, SDLC, Governance, Leadership Development, Sales, Organizational..., Capital Budgeting, Continuous Improvement, Resource Management, Business Strategy, Business Planning, Customer Relations, Budget Management, Product Management, Training, Forecasting, Product Development, Business Analysis, Executive Management, Business Process..., Salesforce.com, Sales Prospecting, Retail Sales, Consulting, Team Building
Education
The University of Tennessee at Chattanooga 2009 — 2010
MBA, Executive
Grambling State University
Bachelor of Science (BS), Computer Science
Catholic Health Initiatives 2013 - Present
BlueCross BlueShield of Tennessee 2012 - 2013
Booz Allen Hamilton 2011 - 2012
Booz Allen Hamilton 2009 - 2011
Booz Allen Hamilton 2008 - 2009
U.S. Senate 2008 - 2008
Langley Swim Team 2008 - 2008
Pan American Health Organization 2008 - 2008
Arthritis Foundation 2007 - 2007
Wellmark Blue Cross Blue Shield 2007 - 2007
Skills
Financial Management, Resource Management, Public Health Policy, Healthcare Quality, Healthcare IT, Project Management, Healthcare Management, Public Health, Policy, Data Analysis, Healthcare Information..., Budgeting, Research, Healthcare, Health, Government, Program Management, Writing, Analysis, Policy Analysis, Microsoft Office, PowerPoint, Excel, Word, Management Consulting, Editing, Outlook, Medicare, Proposal Writing, subcontractor management, Telecommuting, Microsoft Word, Microsoft Excel, Health Policy, Budgets, Management, Public Speaking, Public Relations, Healthcare Industry
Education
Baylor School
High School
Emory University
MPH, Health Policy and Management
Sewanee-The University of the South
BA, Anthropology
Time Warner Cable April 2012 - Present
Aon Hewitt February 2008 - April 2012
Towers Perrin December 2002 - January 2008
BlueCross BlueShield of Tennessee March 2000 - December 2002
Skills
Employee Benefits, Benefits Administration, Health, Plan Design, HR Consulting, Vendor Management, Business Planning, Human Resources
Education
Emory University
MPH, Health Management
Penn State University
BS, Health Policy and Management, Biobehavioral Health
BlueCross BlueShield of Tennessee April 2007 - Present
Hamilton County Sheriff's Office March 2003 - April 2007
Custom Curb, Inc. September 1999 - March 2003
Education
Georgia Institute of Technology 1997 — 1999
Computer Science
Dalton State College 1995 — 1997
AS, Computer Science
Koplan & Associates November 2010 - Present
BlueCross BlueShield of Tennessee October 2008 - November 2010
Ernst & Young June 2006 - August 2008
Provident Life & Accident Insurance Co. 1988 - 1996
Skills
Accounting, Financial Reporting, General Ledger, Financial Analysis, Insurance, Strategic Financial..., Tax, Internal Controls, Finance, Financial Accounting, US GAAP, Tax Preparation, Income Tax, Financial Statements, Account Reconciliation, GAAP, CPA, Tax Accounting, Corporate Tax
Education
The University of Tennessee at Chattanooga 2004 — 2006
Accounting
The University of Tennessee at Chattanooga 1996 — 1998
MBA, Business Administration
Indiana University of Pennsylvania
BS, Computer Science
BlueCross BlueShield of Tennessee June 2014 - Present
Robert Bosch Healthcare Inc June 2010 - January 2014
LifeMasters Supported SelfCare February 2005 - October 2009
Blue Cross Blue Shield of Tennessee July 2000 - February 2004
Skills
Healthcare, Disease Management, Account Management, Customer Relations, Quality Management, Mentoring, Data Analysis, Cross-functional Team..., Vendor Relations, PowerPoint, Excel, Problem Solving, Contract Negotiation, Budgeting, Customer Service, Managed Care, Microsoft Office, Word, Microsoft Word, Program Management, Product Development, Process Improvement, Microsoft Excel, Strategic Planning, Budgets, Management, Project Management, Healthcare Information..., Team Building
Education
University of Toledo 1987 — 1990
MBA, Business
Fairmont State University 1975 — 1977
AD, Nursing
BlueCross BlueShield of Tennessee February 2012 - Present
Virginia College 2010 - 2012
Virginia College 2010 - 2012
Hamilton County Department of Education 2009 - 2009
Hamilton County Department of Education 2009 - 2009
Hamilton County Department of Education 2009 - 2009
Hamilton County Department of Education 2009 - 2009
Skills
Program Management, Customer Service, Project Management, Strategic Planning, Public Speaking, Team Building, Project Planning, Social Media, Research, Leadership Development, Community Outreach, Nonprofits, Event Planning, Fundraising, Organizational..., Coaching, Volunteer Management, Healthcare, Marketing, Teaching, Public Relations, Leadership, Team Leadership, Training, Program Development, Policy, Event Management, Management, Staff Development, Social Networking, Grant Writing, Editing, Community Organizing, Prado, Marketing Strategy, Marketing Communications, Instructional Design, Budgets, Community Development, Resume Writing, Socio-economic..., Employee Relations, Social Media Marketing, Strategic Communications, Career Counseling, Case Management, Higher Education
Education
Tennessee Technological University-School of Nursing 1984 — 1987
BSN, Registered Nursing/Registered Nurse
Tennessee Technological University-School of Nursing 1984 — 1987
BSN, Registered Nursing/Registered Nurse
Grand Canyon University
Master's degree, Special Education and Teaching
BlueCross BlueShield of Tennessee May 2011 - Present
LBMC January 2009 - April 2011
Ernst & Young June 2006 - December 2008
Skills
Tax Accounting, Tax, Corporate Tax, ASC 740, FIN 48, Statutory Accounting, Sales & Use Tax..., State Tax, FAS 5, Tax Research, CPA, GAAP, Income Tax, Tax Preparation, Accounting, Sarbanes-Oxley Act, Analytical Skills
Education
East Tennessee State University 2005 — 2006
Masters, Accounting
University of Tennessee-Knoxville 2000 — 2004
Business Administration, Accounting
Emblem Health August 2015 - Present
BlueCross BlueShield of Tennessee June 2013 - October 2014
WellCare March 2008 - May 2013
Independence Blue Cross January 1997 - March 2008
Skills
Consumer Marketing, Medicare, Managed Care, Health Insurance, Healthcare, Strategic Planning, Medicaid, Cross-functional Team..., Analytics, Process Improvement, Vendor Management, Executive Management, Product Management, Marketing Strategy, Product Development, Customer Retention, Leadership Development, Product Innovation, Entrepreneurship, Financial Analysis, Strategy Execution, Compliance, Building Relationships, Growth Management, Collaboration, Change Management, Insurance, Medicare Part D, Health Policy, Employee Benefits, HIPAA, Claim, HMO, Network Development, Strategy, Management, Provider Relations, Sales Operations, Health Care Reform, Marketing, Sales, Healthcare Industry, Leadership, Pharmacy Benefit..., Healthcare Consulting, Health Savings Accounts, Customer Experience, Long-term Care, Disease Management, Healthcare Information...
Education
Georgetown University Law Center 1993 — 1994
LLM (Masters of Law)
Ohio Northern University—Claude W. Pettit College of Law 1990 — 1993
JD
University of South Florida 1985 — 1990
BS, Accounting
BlueCross BlueShield of Tennessee August 2015 - Present
Precision Machining Services April 2015 - May 2015
Tuftco Corporation May 2014 - October 2014
Steel Warehouse April 2013 - March 2014
Steel Warehouse December 2012 - April 2013
Steel Warehouse April 2011 - December 2012
Steel Warehouse January 2006 - April 2011
Steel Warehouse September 2005 - July 2006
Steel Warehouse February 2003 - September 2005
Steel Warehouse October 2002 - February 2003
Skills
Continuous Improvement, Manufacturing, Operations Management, Lean Manufacturing, Process Improvement, Inventory Management, Logistics, Procurement, Negotiation, Team Building, Purchasing, Management, Strategic Planning, Account Management, Materials, Microsoft Office, Customer Service
Education
Riley high school 1996 — 1999
Indiana University South Bend
BlueCross BlueShield of Tennessee March 2006 - Present
BlueCross BlueShield of Tennessee March 2004 - February 2006
BlueCross BlueShield of Tennessee August 2002 - February 2004
State of Arizona January 2002 - July 2002
BlueCross BlueShield of Tennessee July 2001 - December 2001
BlueCross BlueShield of Tennessee December 1997 - June 2001
Design Strategy Corporation August 1996 - November 1997
Alcan Rolled Products November 1989 - July 1996
Skills
Databases, Microsoft SQL Server, Business Analysis, Visio, Requirements Analysis, SQL, Insurance, SDLC, Process Improvement, Disaster Recovery, SharePoint
Education
Jacksonville State University 2012 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.9
The University of Tennessee at Chattanooga 2008 — 2011
Bachelor's Degree, Business Administration and Management, General
Loyalist College 1985 — 1987
2 year Diploma, Data Processing
BlueCross BlueShield of Tennessee April 2015 - Present
BlueCross BlueShield of Tennessee March 2012 - Present
Geek Squad August 2010 - April 2012
Geek Squad June 2006 - August 2010
Geek Squad November 2005 - May 2006
Best Buy July 2005 - October 2005
Best Buy June 2004 - June 2005
Best Buy February 2004 - June 2004
Borders Books November 2002 - February 2004
Best Buy November 2002 - January 2004
Skills
Analysis, Retail, Merchandising, Customer Service, Computer Hardware, Mac OS X, Networking, Windows 7, Inventory Management, Computer Repair, Troubleshooting, Microsoft Office, OS X, Management
Education
George Mason University 2006 — 2009
Bachelors, History
Delgado Community College 1995 — 1998
Associates, General Study; Concentration in Business
Hahnville High School 1992 — 1995
Diploma
BlueCross BlueShield of Tennessee July 2013 - Present
Pragmatics, Inc. June 2012 - July 2013
Complete Professional Services, LLC. (CPS) August 2009 - June 2012
IBM Global Services February 2004 - July 2009
Skills
Web Services, Integration, Microsoft SQL Server, JavaScript, SDLC, XML, C#, Troubleshooting, WCF, MVC, IOS, Objective-C, BizTalk, LINQ, WPF, Silverlight, AJAX, jQuery, PHP, NUnit, IIS, competent communicator, MCAD, .NET, ASP.NET, Visual Studio, Unix, Software Design, Web Applications, SOAP, REST, XSLT, T-SQL, Testing, Java, TFS, ADO.NET, SOA, Multithreading, Agile Project Management, Object Oriented Design, Enterprise Architecture, SQL, HTML, JSP, Requirements Analysis, ASP.NET MVC, Webfocus, iOS
Education
Monmouth University 2002 — 2004
Master of Science, Computer Science
Jawaharlal Nehru Technological University 1996 — 2000
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering
Blue Health Intelligence May 2013 - June 2014
Allscripts September 2010 - May 2013
BlueCross BlueShield of Tennessee September 2005 - August 2007
BlueCross BlueShield of Tennessee, Inc September 2003 - September 2005
University of Tennessee Medical Center July 2002 - August 2002
Skills
Healthcare Information..., Informatics, EHR, Artificial Intelligence
Education
Indiana University-Purdue University at Indianapolis 2007 — 2009
MS, Health Informatics
Indiana University Bloomington 1999 — 2003
BS, Public Health/Health Administration
Blue Cross Blue Shield of Tennessee July 2008 - Present
BlueCross BlueShield of Tennessee 2008 - Present
TCS 2001 - 2008
Skills
SDLC, DB2, SQL, Business Analysis, Microsoft SQL Server, JSP, SOA, Software Project..., Data Warehousing, Web Services, ETL, Websphere, Struts, Requirements Analysis, Sybase, Visio, Data Modeling, Enterprise Architecture, Systems Analysis, Software Development, Agile Methodologies, Databases, Process Improvement, Integration, SharePoint
Education
Indian Institute of Technology, Delhi 1999 — 2000
Master of Technology (MTech)
BlueCross BlueShield of Tennessee May 1979 - Present
Education
Freed-Hardeman University 1975 — 1979
BS, Accounting
CBIZ Benefits & Insurance of Tennessee July 2015 - Present
BlueCross BlueShield of Tennessee May 2006 - July 2015
John Deere Health 1997 - 2006
Skills
Underwriting, Insurance, Microsoft Office, Health Insurance, Medicare, Employee Benefits, Managed Care, Customer Service, Commercial Insurance, Call Centers, Process Improvement, Sales, Claim, Life Insurance, Account Management, PowerPoint, Disability Insurance, Brokers
Education
East Tennessee State University 1979 — 1992
Business Administration, Marketing / Health Education / Accounting, Graduate
the National Association of County and City Health Officials (NACCHO) January 2008 - Present
BlueCross BlueShield of Tennessee October 2006 - December 2007
Chattanooga-Hamilton County Health Department April 2001 - October 2006
Chattanooga State Technical Community College January 1995 - August 1997
Emmanuel Episcopal Church September 1992 - July 1994
St. John's Episcopal Church September 1989 - May 1992
World Health Organization research project December 1982 - May 1983
Virginia State Health Department January 1980 - April 1982
South Carolina Community Long Term Care Project January 1978 - December 1979
Skills
Data Analysis, Public Health, Nonprofits, Program Evaluation, Project Planning, Program Development
Education
Loyola College in Maryland 2011 — 2016
MS-PhD (student), Pastoral Counseling
Bowen Family Systems Theory 2010 — 2013
Post-graduate program
University of Tennessee-Knoxville 2004 — 2006
Graduate Certificate, Applied Epidemiology
University of South Carolina-Columbia 1977 — 1978
Master of Public Health, Health services administration
Furman University 1972 — 1976
BS, Math-Computer Science
Pier 1 Imports July 2014 - Present
Jewelry Television March 2012 - July 2014
BlueCross BlueShield of Tennessee December 2011 - March 2012
Check Into Cash July 2010 - December 2011
Check Into Cash June 2010 - December 2011
Sitel June 2009 - December 2009
East Tennessee State University August 2008 - May 2009
Appalachian Oil Company September 2006 - May 2009
Skills
JavaScript, jQuery, XML, Microsoft SQL Server, Web Development, CSS, ASP, HTML, Objective-C, VB.NET, SQL, League of Legends (Solo..., Java, C#, JSON, SQL Server 2000-2008, Subversion, HTML + CSS, VBScript, Oracle SQL, SQL Reporting Services, C++, C, Assembly, ADP Payroll, Visual Studio, Eclipse, Net Beans, Android, AJAX, Demandware, Android Development, Capoeira, Halo, Acrobatics, SSRS, NetBeans, OOP, .NET, Software Development, Databases, T-SQL, iOS development, Visual Basic, Programming, Git, CSS3, ASP.NET, Nunchuku Skills, (?0.o)? O-(o.0Q)
Education
East Tennessee State University 2006 — 2010
BS, Software Engineering
Jellico High School 1999 — 2003
High School, General
Caterpillar Inc. March 2015 - Present
BlueCross BlueShield of Tennessee July 2013 - Present
BlueCross BlueShield of Tennessee January 2013 - July 2013
Bank of America July 2011 - January 2013
Cisco August 2009 - July 2011
Skills
Websphere, WebSphere Application..., Java Enterprise Edition, Microsoft SQL Server, Testing, Unix, SQL, Web Services, SOA, WebSphere Process Server, WSRR, WebSphere Message Broker, IBM BPM, DB2, Tomcat
Education
Northwestern Polytechnic University 2007 — 2009
Master of Science (MS), Information Technology
Jawaharlal Nehru Technological University 2003 — 2007
Bachelor of Technology (BTech), Electrical and Electronics Engineering
BlueCross BlueShield of Tennessee May 2015 - Present
Skills
CompTIA Security+, ITIL v3 Foundations..., Six Sigma Yellow Belt, Visio, Databases, Dreamweaver, Microsoft Office, Networking, Training, HTML, Insurance, Customer Service, Team Building, Leadership, Sales, Management, Adobe Creative Suite
Education
Everest University-Brandon 2008 — 2011
B.S., Computer Information Science
Everest University-Brandon 2006 — 2008
A.S., Computer Information Technology
Soddy Daisy High School 1985 — 1989
Diploma
BlueCross BlueShield of Tennessee July 2014 - Present
The Johnson Group August 2012 - July 2014
Unum May 2008 - August 2012
KMT Creative Group, Inc. January 2007 - April 2008
KMT Creative Group, Inc. November 2004 - January 2007
KMT Creative Group, Inc. February 2004 - November 2004
Skills
Yellow Belt, White Belt, Adobe Creative Suite, InDesign, Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Outlook, Entourage, Marketing, Advertising, Marketing Communications, Microsoft Office, Account Management, Insurance, PowerPoint, Leadership, Time Management, Public Speaking, Strategic Planning, Social Media Marketing, Facebook, Social Networking, Online Advertising
Education
East Tennessee State University 1999 — 2003
Bachelor of Science (BS), Mass Communications, Advertising
Deloitte January 2015 - Present
Deloitte 2015 - 2015
Deloitte 2015 - 2015
Airserv Corporation September 2011 - November 2012
E3 Business Partners, LLC September 2010 - July 2011
The Comdyn Group February 2005 - December 2007
BlueCross BlueShield of Tennessee 2005 - 2007
CNH North America 2003 - July 2004
Flag Financial September 1999 - May 2002
Union Compress Warehouse July 1991 - August 1998
Skills
IBM Certified Developer, Business Intelligence, Software Development, Microsoft SQL Server, Business Process, Analysis
Education
Georgia College and State University 1990 — 1991
of M.B.A
Valdosta State University 1981 — 1984
B.B.A, Management and Management Information Systems (dual; family business
The University of Georgia 1980 — 1981
Westbrook School 1971 — 1980
Highschool Diploma, College Preparatory
James H. Quillen VA Medical Center September 2012 - Present
Mountain States Health Alliance June 2001 - Present
BlueCross BlueShield of Tennessee July 2010 - September 2012
Mountain States Health Alliance December 2008 - July 2010
Skills
Licensed Clinical..., Qualified Substance..., Behavioral Health, Psychotherapy, Case Managment, Mental Health
Education
East Tennessee State University 2008 — 2010
Master's of Social Work, Social Work
East Tennessee State University
B.S., Psychology
Arthur J. Gallagher & Co. April 2015 - Present
Hylant June 2013 - April 2015
BlueCross BlueShield of Tennessee October 2012 - June 2013
Body 4 U Personal Training Studio August 2009 - November 2011
Skills
Health Insurance, Employee Benefits, Wellness, Medical Terminology, ACSM Certified Personal..., Microsoft Excel, RightFax, Facets, Life, Accident and..., BenefitPoint, Microsoft Office, Insurance, Customer Service, Leadership, Healthcare, Marketing
Education
Hondros College 2013 — 2013
Life, Accident and Health Insurance License
Ohio University 2004 — 2008
Bachelor's of Science, Exercise Physiology/Environmental Health
Avon Lake High School 2000 — 2004
Honors Diploma
BlueCare Tennessee / BlueCross BlueShield of Tennessee February 2015 - Present
BlueCross BlueShield of Tennessee August 2003 - February 2015
TypeWorks 1985 - August 2003
Glider Rider / Ultralight Flying Magazine 1978 - 1985
South Florida Liquor Distributors, Miami, FL 1982 - 1984
Frigate Aircraft Company, Miami, FL 1982 - 1984
Skills
Process Improvement, Training, Leadership, Health Insurance, HIPAA, Medicaid, Medicare, Employee Benefits, Team Building, Healthcare Management, Insurance, Microsoft Office, Visio, Customer Service, Administrative..., Microsoft Word, Management, Healthcare, Benefits Administration, PowerPoint, Managed Care, Provider Relations, Data Analysis, Claim, Access, Microsoft Excel
Education
Chattanooga High School
Georgia Northwestern Technical College
LifeWay Christian Resources December 1999 - Present
LifeWay Christian Resources 1999 - 2012
BlueCross BlueShield of Tennessee October 1993 - November 1999
Education
Jackson State Community College
College Courses, Education
Trevecca Nazarene University
College Courses, Music Teacher Education
Wellpoint Anthem October 2014 - Present
BlueCross BlueShield of Tennessee February 2009 - October 2014
University of Tennessee Medical Center August 2008 - November 2008
Home Health Care of East TN July 2006 - August 2008
Woods memorial hospital March 2004 - July 2006
Covenant Health March 2003 - March 2006
Skills
Utilization Management, Home Care, Disease Management, Nursing, Managed Care, Healthcare, HIPAA, Patient Safety, Inpatient, Acute Care, Quality Improvement, Medical/Surgical, Health Insurance, BLS, ACLS, EHR, Health Policy, Provider Relations, Medical Terminology, IV, Health Education, PALS, Claim, Physician Relations, Medicare Part D, ICD-9, Medical Coding, Patient Advocacy, Medicare
Education
Excelsior College 2000 — 2002
Nursing
GEICO January 2008 - Present
BI-LO July 2007 - December 2007
Fidelity Investments May 2007 - July 2007
Ahold Information Services January 2006 - May 2007
BlueCross BlueShield of South Carolina September 2005 - January 2006
BlueCross BlueShield of Tennessee June 2005 - September 2005
Cambar Software April 2005 - May 2005
Lowe's Companies, Inc. December 2003 - April 2005
SunTrust Bank June 2001 - October 2002
International Paper March 2001 - June 2001
Skills
COBOL, DB2, SQL, CICS, JCL, VSAM, TSO, ISPF, MVS, IBM Mainframe, Endeavor, Fileaid, Syncsort, Xpediter, Microsoft SQL Server, Visual Studio, TFS, Analysis, Systems Analysis, Data Analysis, Requirements Gathering, Microsoft Office
Education
Greenville Technical College 1993 — 1995
Associate's Degree, Computer Technology, GPA 3.4
Steinfeld Consulting 2012 - Present
Aretha Frankensteins March 2009 - Present
Total Building Maintenance, Inc. June 2009 - February 2012
Blacksmith's Bistro November 2008 - May 2009
Chattanooga Times Free Press April 2007 - November 2008
BlueCross BlueShield of Tennessee January 2005 - February 2007
Skills
Research, Social Media, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Adobe Acrobat, Google Docs
Education
Georgia Northwestern Technical College 1998 — 2002
Microcomputer Specialist, CIS, A
Lee University 1998 — 1999
Communications, A
Quickway Transportation 2009 - Present
Quality Carriers July 2007 - December 2008
BlueCross BlueShield of Tennessee January 2007 - July 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, TMW
Education
Georgia Northwestern Technical College 1996 — 1999
Associate's degree, Accounting
Gordon Lee High School 1982 — 1986
Diploma, Basic
BlueCross BlueShield of Tennessee February 1998 - Present
Education
East Tennessee State University
Milligan College
BlueCross BlueShield of Tennessee February 1989 - Present
Skills
Medicare, Utilization Management, Managed Care, Healthcare Management, Healthcare, HIPAA, Medicaid, Disease Management, Nursing, Healthcare Information..., Health Insurance, Hospitals, EMR, Case Management, Long-term Care, Critical Care, ACLS, EHR, Acute Care, Patient Safety
Education
East Tennessee State University 1983 — 1989
Bachelor's Degree, Registered Nursing/Registered Nurse, 3.25 GPA
East Tennessee State University
Bachelor of Science (B.S.) Nursing, Registered Nursing/Registered Nurse
BlueCross BlueShield of Tennessee July 2004 - Present
Cariten Healthcare July 1996 - July 2004
Education
East Tennessee State University 1993 — 1994
Master of Education (M.Ed.), Marriage and Family Therapy/Counseling
TAVHealth September 2012 - Present
The Pampered Chef 2006 - 2011
BlueCross BlueShield of Tennessee 2003 - 2006
Skills
Account Management, Population Health, Marketing, Strategic Planning, HIPAA, Team Building, Process Improvement
Education
East Tennessee State University 1998 — 2003
Bachelor of Arts (B.A.), Marketing
WellCare September 2013 - Present
Aflac June 2013 - September 2013
Carolina Care Plan 2002 - 2013
Carolina Care Plan 2002 - 2013
Mutual Health Services 2002 - 2012
BlueCross BlueShield of Tennessee May 1992 - August 2001
Skills
Claims Resolution, Claims Auditing, Claims Handling, Claim, Insurance, Medicaid, Training, Analysis, Process Improvement, Quality Assurance, HMO, Provider Relations, Claims Management, PPO, Management, Claim Investigation, Health Insurance, Subrogation
Education
Hiwassee College 1984 — 1987
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
Kelly Services August 2012 - December 2012
Covenant Surgical Partners November 2011 - July 2012
BlueCross BlueShield of Tennessee November 2006 - November 2011
Smart Hire HR August 2006 - September 2006
First Volunteer Bank September 2005 - August 2006
Office Team August 2005 - September 2005
ContinuCare February 2004 - June 2005
Skills
Healthcare Insurance..., Healthcare Reimbursement, Government Experience, Office 2010, Administrative..., Microsoft Applications, Bank Reconciliation, Federal Government
Education
Georgia State University 1999 — 2004
JD, Law
Georgia State University 1999 — 2003
MPA, Public Administration and Social Service Professions
Georgia State University 1985 — 1998
BIS, Pre-Law Studies
BlueCross BlueShield of Tennessee January 2000 - Present
BlueCross BlueShield of Tennessee August 1997 - January 2000
BlueCross BlueShield of Tennessee April 1996 - August 1997
Skills
Health Insurance, Deferred Compensation, Insurance, Workers Compensation, Disability Insurance, Medicare, Employee Benefits, Claim, Managed Care, Health Savings Accounts, Underwriting, Life Insurance, Long-term Care, Claims Management, Process Improvement, Benefits Administration
Education
Jacksonville State University
Bachelor of Science (BS), Business Administration and Management, General
BlueCross BlueShield of Tennessee May 2015 - Present
WellCare Health Plans September 2014 - May 2015
RSS 278th ACR TRP C May 2012 - January 2015
TN Army National Guard May 2009 - October 2014
BlueCross BlueShield of Tennessee August 2000 - December 2006
Skills
Leadership, Management, Team Leadership, Program Management, Customer Service, Training, Strategic Planning, Public Speaking, Medicaid Managed Care, Medicare Advantage, Utilization Management, Project Management, Microsoft Office
Education
Jacksonville University
Jacksonville University
BlueCross BlueShield of Tennessee March 2015 - Present
BlueCross BlueShield of Tennessee February 2006 - Present
Skills
Customer Service, Business Analysis, Insurance, Analysis, Health Insurance, Leadership, Microsoft Excel, Process Improvement, Training, Visio, Team Building
Education
Grambling State University 1993 — 1997
Bachelor of Science (B.S.), Marketing
BlueCross BlueShield of Tennessee December 2004 - Present
Amedisys Hospice June 2003 - October 2005
Education
East Tennessee State University
BlueCross BlueShield of Tennessee November 2002 - Present
Skills
Project Management, Sales, Program Management, Software Documentation
Education
Kankakee Community College
Associate's degree, Marketing/Marketing Management, General
BlueCross BlueShield of Tennessee July 2011 - Present
Skills
Medicare, Disease Management
Education
East Tennessee State University
BSN, Registered Nursing/Registered Nurse
Global Employment Solutions/Delta Dental August 2014 - March 2015
Bank of America July 2013 - March 2014
BlueCross BlueShield of Tennessee April 2011 - October 2012
T-Mobile March 2008 - March 2011
Skills
Typing, Microsoft Word, Microsoft Excel, Outlook, PowerPoint, People Skills, Customer Satisfaction, Teamwork, Phone Etiquette
Education
ITT Technical Institute-Duluth 2014 — 2016
Associate's degree, Network and System Administration/Administrator