BlueCross BlueShield of Tennessee
Industry: Company
DescriptionBlueCross BlueShield of Tennessee is the largest health benefit plan company in Tennessee. It is an independent, not-for-profit organization governed by its own board of directors. Headquarters: Chattanooga, Tennessee, United States CEO: J.D. Hickey CFO: John F Giblin Chief medical officer: Andrea D. Willis Subsidiaries: Volunteer State Health Plan, Shared Health, Inc., SVPs: Karen Ward, Roy Vaughn, Andrea D. Willis, Henry Smith
BlueCross BlueShield of Tennessee List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at BlueCross BlueShield of Tennessee. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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1,567 BlueCross BlueShield of Tennessee employees in database. Find out everything there's to know about BlueCross BlueShield of Tennessee employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
BlueCross BlueShield of Tennessee Employees
BlueCross BlueShield of Tennessee May 2013 - Present
BlueCross BlueShield of Tennessee May 2008 - May 2013
Skills
Insurance, Employee Benefits, Account Management, Customer Service, Process Improvement, Benefits Administration, Outlook, Marketing, Customer Satisfaction, Management, Vendor Management, Microsoft Excel, Business Analysis, Team Building
Education
Bryan College
Master of Business Administration (MBA)
Optum August 2015 - Present
BlueCross BlueShield of Tennessee January 1994 - July 2015
BlueCross BlueShield of Tennessee March 2007 - January 2014
BlueCross BlueShield of Tennessee 2005 - March 2007
Skills
Health Insurance, Managed Care, Medicaid, HIPAA, Insurance, Claim, Utilization Management, Healthcare Management, Disease Management, Healthcare Information..., Employee Benefits, Process Improvement, Data Analysis, Customer Service
Education
Bryan College 2011 — 2013
Bachelor's of Science, Organizational Management
Chattanooga State Community College 1996 — 2000
Associate of Science (AS), Small Business Management
BlueCross BlueShield of Tennessee February 2012 - Present
BlueCross BlueShield of TN February 2010 - February 2012
BlueCross BlueShield of TN January 2009 - February 2010
Cover Tennessee January 2007 - January 2009
Maxim Healthcare March 2007 - July 2008
BlueCross BlueShield of TN October 2005 - March 2007
Parkridge Medical Center October 2006 - February 2007
Home Health Care of East Tennessee August 2005 - June 2006
BlueCross BlueShield of TN June 2004 - October 2005
Siskin Hospital 2004 - 2005
Skills
Quality Management, Case Management, Nursing Administration, Nursing, Health Insurance, Healthcare Management, Business Management, Team Leadership, Case Managment, Nonprofits, Team Building, Utilization Management, Public Speaking, Staff Development, Management, Research, Leadership Development, Leadership, Strategic Planning, Training, Policy, Employee Benefits, Healthcare, Program Management, Medicare, Disease Management, Community Outreach, Medicaid, Insurance, Managed Care, HIPAA
Education
Bryan College 2010 — 2011
MBA, Business Administration, 3.9
Bryan College 2010 — 2011
Bachelor of Science, Business Administration; Business Management
Chattanooga State Community College 1995 — 1999
Associate of Applied Science, Nursing, 3.5
The Vincit Group September 2014 - Present
FSG Bank September 2009 - September 2014
Catholic Health Initiatives 2007 - 2009
BlueCross BlueShield of Tennessee June 2005 - May 2007
Tennessee Valley Authority January 2005 - June 2005
st3 January 2001 - February 2002
Prize Corporation January 1998 - January 2001
Skills
IIS, Disaster Recovery, Switches, Data Center, Windows Server, Troubleshooting, Security, Servers, Information Technology, VMware, Cisco Technologies, Integration, Information Security, Network Security, Active Directory, System Administration, Networking, Leadership, Network Administration, VoIP, Windows, IT Management, Operating Systems, Hardware, IT Strategy, IT Operations, Citrix, Firewalls, Virtualization
Education
Graduate School of Banking University of Wisconsin - Madison
Bryan College
Chattanooga State Community College
Centene Corporation April 2005 - Present
Magellan Behavioral Health March 2000 - April 2005
Magellan Behavioral Health March 2000 - April 2005
BlueCross BlueShield of Tennessee August 1998 - March 2000
BlueCross BlueShield of Tennessee August 1998 - March 2000
State Farm Insurance May 1997 - July 1998
National Radio Astronomy Observatory May 1996 - August 1996
Skills
COBOL, SQL, Unix Shell Scripting, Oracle HR, Crystal Reports, PL/SQL, Business Objects, Data Warehousing, Systems Analysis, Databases, Oracle SQL, Visual Basic, Software Documentation, Microsoft SQL Server, XML, T-SQL, Business Intelligence, Programming, SSRS, Visual Studio, Access, Requirements Analysis, Software Development
Education
Cameron University 1993 — 1997
BS, Computer Information Systems
Cameron University 1993 — 1997
Degree(s): Bachelors of Science, Computer Information Systems
Phillips University 1992 — 1993
BS, Cameron University
Tennessee Valley Authority November 2011 - February 2013
BlueCross BlueShield of Tennessee May 2006 - November 2011
CIGNA Healthcare September 1999 - May 2006
Skills
Process Improvement, Financial Analysis, Accounting, Access, Project Management, Budgets, Strategic Planning, Auditing, Cross-functional Team..., Policy, Management, Data Analysis, Team Building, Leadership, Analysis, Customer Service, Business Analysis, Program Management, Insurance, Staff Development, Leadership Development, Management Consulting, Project Planning, Research, Microsoft Excel, Public Speaking, Team Leadership, Organizational..., Training, Teaching, Business Planning, Financial Reporting, Forecasting, Microsoft Office, Outlook, Time Management, Change Management, Coaching, Visio, Finance, Healthcare, Strategy, Operations Management, PowerPoint, Analytics, Business Process...
Education
Miami University 1980 — 1986
BS
Bryan College 2008 — 2010
MBA
BlueCross BlueShield of Tennessee January 2013 - Present
Blue Cross Blue Shield of Tennessee July 2008 - December 2012
Blue Cross Blue Shield of Tennessee June 2006 - July 2008
Decosimo Certified Public Accountants 2004 - 2006
Skills
GAAP, Financial Reporting, Budgets, Strategic Planning, Accounting, Internal Controls, Cost Accounting, Financial Statements, Auditing, Financial Analysis, Strategic Financial..., Internal Audit, Accounts Receivable, Finance, Risk Management, Financial Accounting, Variance Analysis
Education
Capella University 2008 — 2010
Master's in Business Administration, Finance and Accounting
The University of Tennessee at Chattanooga 2002 — 2006
B.S., Accounting
BlueCross BlueShield of Tennessee December 2009 - Present
BlueCross BlueShield of Tennessee September 2005 - December 2009
BlueCross BlueShield of Tennessee March 2003 - September 2005
BlueCross BlueShield of Tennessee March 2000 - March 2003
BlueCross BlueShield of Tennessee March 1998 - March 2000
BlueCross BlueShield of Tennessee March 1996 - March 1998
DaTel FiberNet August 1993 - March 1996
Skills
Security, Data Center, Disaster Recovery, Vendor Management, Process Improvement, Integration, System Administration, Active Directory, Network Administration, Network Security, Networking, Network Design, Network Engineering, Wireless Networking, Telecommunications, SIP, VoIP, ITIL Certified, DNS, DHCP, Firewalls, IP, Leadership, Contract Negotiation, IT Operations, Photoshop, Digital Photography, Windows Server, Enterprise Architecture, ITIL, Cisco Technologies, VMware, Virtualization, IT Management, VPN, Visio, Servers, Information Technology, Troubleshooting, Switches, LAN-WAN, Network Architecture, Management, Project Management
Education
Bryan College
Bachelor of Science (BS), Business Administration and Management, General
Chattanooga State Technical Community College
AS, Electrical Engineering
Milliman May 2013 - Present
Blue Shield of California October 2011 - May 2013
BlueCross BlueShield of Tennessee June 2009 - October 2011
Skills
Health Insurance
Education
Vanderbilt University - Owen Graduate School of Management 2008 — 2009
Master's Degree, Finance, General
California Polytechnic State University-San Luis Obispo 2004 — 2008
Bachelor's Degree, Statistics
BlueCross BlueShield of Tennessee May 2014 - Present
TVA June 2010 - May 2014
Tennessee Valley Authority October 2008 - June 2010
Bethel University of Tennessee August 2007 - September 2008
BlueCross BlueShield of Tennessee 1997 - 2007
Skills
Management, Employee Relations, Human Resources, Performance Management, Training, Recruiting, Leadership, Talent Management, Analysis, Business Development, Change Management, Community Outreach, Consulting, Contract Management, Customer Service, Employee Training, Hiring, Interviews, Microsoft Excel, Networking, Onboarding, Policy, PowerPoint, Process Improvement, Program Management, Project Management, Project Planning, Public Speaking, Research, Strategic Planning, Talent Acquisition, Team Building, Workforce Planning
Education
Bryan College 2013 — 2014
MBA, Human Services, General
Bryan College 2004 — 2006
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.5
Chattanooga State Community College 2003 — 2006
Human Services, Social Work
Chattem, Inc. July 2015 - Present
CraftWorks Restaurants & Breweries, Inc. January 2014 - July 2015
CraftWorks Restaurants & Breweries, Inc. April 2013 - January 2014
BlueCross BlueShield of Tennessee April 2011 - April 2013
BlueCross BlueShield of Tennessee March 2008 - April 2010
BlueCross BlueShield of Tennessee December 2006 - March 2008
RMB Entertainment January 2001 - October 2006
Skills
Visio, Microsoft Office, Vendor Management, ISO standards, Team Leadership, Auditing, Process Improvement, Continuous Improvement, ISO Auditor, Facilities, Green Technology, Green Roofs, Cognos, Event Planning, MS Project, Information System, Analysis, Research, RFP, Proposal Writing, Hospitality Management, Customer Satisfaction, Bid Preparation, Vendor Contracts, Process Development, Project Implementation, Bidding Process, Project Planning, Contract Management, Project Coordination, ISO, Data Analysis, Team Building, Project Management, Management, Program Management, Budgets, Operations Management, Six Sigma, Call Centers, Business Analysis, Leadership, Training, Time Management, Business Process..., Security, Software Documentation, Facilities Management, Access, Cross-functional Team...
Education
Liberty University 2014 — 2016
Master of Business Administration (M.B.A.), Project Management
Bryan College 2011 — 2013
Bachelor of Science (B.S.), Business Administration and Management, General, 3.011
BlueCross BlueShield of Tennessee November 2014 - Present
Horace Mann, McNeal & Associates, LLC January 2013 - November 2014
Nationwide Insurance, McNeal Agency March 2012 - January 2013
HealthSpring August 2007 - March 2012
Skills
Medicare, Managed Care, Medicare Part D, Provider Relations, Medicaid, Health Insurance, Healthcare, Healthcare Industry, Insurance, Long-term Care, Employee Benefits, Dentistry, HIPAA, Process Improvement, Sales, Sales Management, Training, Leadership, Benefits Administration
Education
Bethel University 2010 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General
Bryan College 2007 — 2009
Bachelor of Science (BS), Business Administration and Management, General
BlueCross BlueShield of Tennessee August 2012 - Present
BlueCross BlueShield of Tennessee December 2005 - August 2012
BlueCross BlueShield of Tennessee June 2001 - December 2005
Skills
Business Process..., Procurement, Vendor Management, Analysis, Cross-functional Team..., Contract Negotiation, Leadership, Management, Operations Management, Program Management, Project Management, Purchasing, Health Insurance, Process Improvement
Education
Bryan College 2009 — 2010
Bachelor of Business Administration (BBA), Business Administration and Management, General
Georgia Northwestern Technical College 1999 — 2002
Associate's degree, Accounting
BlueCross BlueShield of Tennessee September 2012 - Present
BlueCross BlueShield of Tennessee April 2007 - September 2012
Rhea County Department of Education July 2000 - April 2007
Skills
Business Analysis, Usability, Usability Testing, Web Analytics, Health Insurance, Web Project Management, Process Improvement, System Testing, Systems Engineering, SDLC, Active Directory, Disaster Recovery, HIPAA, Data Center, ITIL, Security, McAfee, ePolicy Orchestrator, Change Management, NetOp, Server Architecture, Microsoft SQL Server, Developmental..., Geriatric Psychiatry, SCCM, Group Policy, Network Administration, Medicare Advantage, CRM, Leadership, System Administration, Project Management, Management, Visio, Analysis, Hardware
Education
Bryan College 2010 — 2012
Master of Business Administration (MBA), Business Administration and Management, General
Tennessee Technological University 1984 — 1993
Bachelor of Science (BS), Psychology
BlueCross BlueShield of Tennessee April 2012 - Present
ValueOptions August 2008 - March 2012
Magellan Health Services April 2003 - August 2008
Magellan Health Services February 2000 - April 2003
Magellan Health Services March 1998 - February 2000
Skills
Contract Management
Education
Bethel University, College of Professional Studies 2013 — 2015
Master of Business Administration (MBA), Health/Health Care Administration/Management
Bethel College (TN) 1987 — 1991
BA, Behavioral/Social Science
JSS Healthcare Improvement, LLC April 1992 - Present
BlueCross BlueShield of Florida 2000 - 2002
BlueCross BlueShield of Tennessee 1997 - 2000
Uniformed Services University of the Health Sciences 1989 - 1998
Keystone Health Plan Central (CBC) 1996 - 1997
National Institute on Drug Abuse 1989 - 1992
Uniformed Services University of the Health Sciences 1988 - 1989
Uniformed Services University of the Health Sciences 1985 - 1987
Skills
Quality Improvement, Process Improvement, Performance Measurement, Research, HEDIS Reporting, HEDIS Auditing, Accreditation, Data Analysis, Epidemiology, Statistics, Management, Data Collection, Project Management, Proposal Writing, Performance Improvement, Healthcare, Clinical Research
Education
Johns Hopkins Bloomberg School of Public Health 1992 — 1994
Master's Degree, Epidemiology
Uniformed Services University of the Health Sciences 1987 — 1988
Master's Degree, Public Health with emphasis in Epidemiology
Brigham Young University 1980 — 1984
Bachelor's Degree, Zoology/Animal Biology
Tennessee Valley Authority March 2015 - Present
Tennessee Valley Authority February 2012 - March 2015
BlueCross BlueShield of Tennessee September 2007 - February 2012
jcpenney May 1996 - September 2007
Skills
Auditing, Management, Project Management, Financial Reporting, Finance, Microsoft Word, Microsoft Office, PowerPoint, Time Management, Six Sigma, Customer Service, Training, Inventory Management, Teamwork, Leadership, Process Improvement, Project Planning, Business Process..., Energy, Contract Management, Risk Management, Analysis, Risk Assessment, Internal Audit
Education
Bryan College 2010 — 2012
Master's degree, Business Administration
The University of Tennessee at Chattanooga 1995 — 1999
Bachelor of Science (BS), Accounting
BlueCross BlueShield of Tennessee November 2014 - Present
Unum October 2013 - October 2014
Tennessee Valley Authority February 2013 - October 2013
BlueCross BlueShield of Tennessee April 2006 - February 2013
MAXIMUS October 2004 - April 2006
BlueCross BlueShield of Tennessee October 2002 - October 2004
Skills
Photoshop, Teaching, HTML, Public Speaking, Budgets, C++, Editing, Strategic Planning, C, Negotiation, Java
Education
Bryan College
Bachelors of Applied Science, Business Administration
Chattanooga State Community College
Associate of Applied Science, Office Administration
Brainerd High
Sorenson Communications February 2013 - Present
BlueCross BlueShield of Tennessee August 2008 - May 2012
BlueCross BlueShield of Tennessee October 2006 - August 2008
BlueCross BlueShield of Tennessee October 2000 - October 2006
Response Communications/Anserfone September 1999 - September 2000
Anserfone by Graves, Inc September 1995 - September 1999
Skills
Health Insurance, Insurance, Claims Management, Call Center..., Operations Management, Process Improvement, Business Analysis, Risk Management, Executive Management, Employee Benefits, Benefits Administration, Call Centers, Vendor Management, Customer Retention, Analysis, Human Resources, Leadership, Training, Management, Employee Relations, Employee Training, Payroll, Customer Service
Education
Keller Graduate School of Management of DeVry University 2011 — 2013
Master of Business Administration (M.B.A.), Project Management
Bethel College (TN) 2009 — 2010
Bachelor of Science (B.S.), Organizational Management
Conductor, Inc. June 2014 - May 2015
Carbonite June 2012 - July 2012
BlueCross BlueShield of Tennessee June 2011 - July 2011
Leland's Lures January 2008 - July 2010
Brentwood Cornhole May 2009 - August 2009
Nashville Predators July 2007 - July 2008
Skills
Accounting, Research, Customer Service, Accounts Payable, Microsoft Office, Financial Analysis, Finance, Journal Entries, Woodworking, Microsoft Excel, QuickBooks, Mac OS, Windows, Great Plains Software, Technical Support, Relationship Management, Project Coordination, Scheduling, Google Apps, NetSuite, Salesforce.com..., Business Analytics, Business Strategy, Financial Modeling, Social Media
Education
Boston College 2009 — 2013
Bachelor's degree, Finance
Spectrum Reach July 2013 - Present
Charter Media October 2005 - June 2013
HCA March 2003 - October 2005
BlueCross BlueShield of Tennessee February 2001 - March 2003
Skills
Customer Retention, Outlook, Customer Service, Data Entry, Insurance, Spreadsheets, Healthcare, Employee Benefits, Account Management, Leadership, Data Analysis, Advertising, Human Resources, Sales, Time Management, Social Media Marketing, Online Advertising, Training, Marketing Strategy, Digital Media, Digital Marketing, Marketing, Media Planning, Management, Advertising Sales
Education
Bethel College (TN) 2013 — 2015
Master of Arts (M.A.), Peace Studies and Conflict Resolution
Bethel College (TN) 2011 — 2013
Bachelors of Science, Organizational Leadership
Motlow State Community College 2008 — 2010
Associates of Science, University Parallel
Fresenius Kabi USA November 2014 - Present
Fresenius Kabi USA November 2014 - Present
Fresenius Kabi USA March 2014 - November 2014
BlueCross BlueShield of Tennessee May 2012 - February 2014
BlueCross BlueShield of Tennessee August 2010 - May 2012
BlueCross BlueShield of Tennessee November 2008 - August 2010
BYU-Idaho September 2007 - July 2008
BYU-Idaho September 2006 - July 2008
BYU-Idaho June 2007 - August 2007
Skills
Health Insurance, Outlook, Customer Service, Insurance, Healthcare, Customer Satisfaction, Claim, Provider Relations, Microsoft Excel, Process Improvement, Coaching, Management, Leadership, Training, Marketing, Microsoft Word, Team Building, Microsoft Office, Research, Public Speaking, Analysis, PowerPoint, Team Leadership, Time Management, Teamwork, Project Management, Program Management
Education
The University of Tennessee at Chattanooga 2010 — 2013
MBA, Business Administration and Management, General
Brigham Young University - Idaho 2004 — 2008
BS in Communications and Business, Communication, Business, English
Roddy Design Group January 2009 - Present
State of Florida September 2014 - March 2015
Citi April 2013 - July 2014
Internet Wholesaler, Inc. September 2012 - February 2013
BlueCross BlueShield of Tennessee November 2004 - August 2012
Wilkins Research Services April 2007 - March 2009
Luther-Anderson, PLLP February 1998 - November 2004
Skills
Data Analysis, Microsoft Office, SharePoint, Access, Visio, Business Analysis, Process Improvement, PowerPoint, Databases, Team Building, Microsoft SQL Server, Dreamweaver, Customer Service, Software Documentation, Visual Basic, Healthcare, Training, System Administration, Microsoft Excel, SQL, Web Development, Web Design, JavaScript, ASP, ASP.NET, Visual Studio, Quality Assurance, Software Development..., Project Management, HTML 5, HTML, Six Sigma, Software Development, C#, Photoshop, User Experience, MS Project, Windows, CSS, WordPress, Mobile Applications, CMS, Front-end, OS X, Web Applications, Web Project Management, Website Development, .NET, TFS, jQuery
Education
Capella University 2011 — 2013
Bachelor of Science (B.S.), Information Technology: Systems Development: Web Applications, 4.0
The University of Tennessee at Chattanooga 2000 — 2003
Bachelor of Science (B.S.), Marketing
Chattanooga State Community College 1997 — 2000
Associate of Science (A.S.), Marketing
Brainerd High School
Diploma, General Studies
Tennessee Valley Authority January 2013 - Present
BlueCross BlueShield of Tennessee October 2010 - January 2013
BlueCross BlueShield of Tennessee May 2007 - October 2010
BlueCross BlueShield of Tennessee May 2002 - May 2007
Skills
Human Resources, Human Resource..., Compensation & Benefits, Human Capital Management, Oracle HR, HRIS, PeopleSoft, Onboarding, Managed Care, Credentialing, Ancillary Services, Health Insurance, Supervision, Employee Relations, Process Improvement, PPO, Confidentiality, HIPAA, Employee Training, Medicare, Customer Service, Quality Assurance, Vendor Management, Interviews, Payroll
Education
Bryan College 2012 — 2013
BA Degree Organizational Management, Human Resources Management and Services, A
Northeast Alabama Community College 1976 — 1980
Associate of Science (A.S.), Business Administration and Management, General, A
DST Health Solutions August 2014 - Present
DST Health Solutions April 2013 - Present
Windsor Health Group March 2012 - October 2012
Life & Specialty Ventures 2007 - March 2012
American Dispute Resolution Services 2006 - 2007
BlueCross BlueShield of Tennessee April 1996 - April 2006
Group Health Plan 1993 - 1996
Aetna 1990 - 1993
Partners National Health Plans 1988 - 1990
Equicor 1985 - 1988
Skills
Managed Care, Compliance, Dispute Resolution, Insurance, Contract Negotiation, Risk Management, Healthcare, Mergers, Corporate Governance, Health Insurance, Medicaid, Medicare, Vendor Management, Leadership, Policy, Corporate Law, Employee Benefits, HMO, Healthcare Industry, Due Diligence, Litigation Management, Legal Compliance, Insurance Law, Joint Ventures, Health Law, HIPAA, Employment Law, Executive Management, Strategic Planning, Arbitration, Mediation, Medicaid Managed Care, Health Care Reform, Health Policy, Business Transactions, Governance, Health Care Compliance, Legal Writing, Privacy Law, Mergers & Acquisitions, Licensing, Strategy, Medical Compliance, Commercial Litigation, Health Care Fraud, Alternative Dispute..., Legal Assistance, Fraud, Physicians, Securities Regulation
Education
Capital University Law School 1975 — 1978
Juris Doctorate
Grove City College
Bachelor of Arts (BA)
NC DOT Raleigh,NC June 2013 - Present
BlueCross BlueShield of Tennessee January 2011 - May 2013
State of North Carolina-DHHS January 2010 - December 2010
Wells Fargo Home Mortgage January 2009 - December 2009
CDC Software /CDC Global Service Inc January 2007 - December 2009
Wellmark 2008 - 2008
Vmoksha Technologies January 2004 - December 2006
Skills
.NET, ASP.NET, VB.NET, Microsoft SQL Server, SSIS, ASP.NET AJAX, ASP.NET MVC, Oracle, SSRS, Microsoft Technologies, WPF,ASP.NET,C#, Sybase, WCF, ASP, Web Development, Web Applications, C# 4.0, WCF Services, MVVM, WPF Development, C#, windows application, .NET Compact Framework, C# 3.0, MVC Architecture, .NET Remoting, Visual Studio Team..., ASP.NET Web API, jQuery, SDLC, SQL
Education
Bharathidasan University 1999 — 2001
Master of Computer Application, Computer Application, First Class
Thanthai Hans Roever College
Bachelors of science, Computer Science
Evariant March 2015 - Present
SAS January 2012 - Present
Independent Health July 2010 - January 2012
A&S Enterprises February 2010 - August 2010
BlueCross BlueShield of Tennessee January 2009 - February 2010
Healthways Inc March 2006 - January 2009
Thermo Fisher Scientific August 2004 - March 2006
HealthHelp 2003 - 2004
JPMorgan Chase 2000 - 2003
USAA 1998 - 2000
Skills
Strategic Planning, Innovation Consulting, Process Improvement, Analytics, Six Sigma, Healthcare, Healthcare Information..., Change Management, Business Intelligence, Business Analysis, Program Management, Executive Management, Leadership Development, Organizational..., Vendor Management, Management, Business Process..., Leadership, Business Process, Enterprise Architecture, Customer Service, Cross-functional Team..., Integration, SDLC, Project Management, Visio
Education
Capella University 2010 — 2012
MBA
Capella University 2004 — 2009
BS
BlueCross BlueShield of Tennessee January 2013 - Present
BlueCross BlueShield of Tennessee February 2011 - January 2013
Tandus Flooring September 2008 - February 2011
Costello and Company, PC August 1996 - September 2008
Innovative Textiles September 1994 - July 1996
Skills
Accounting, Financial Reporting, GAAP, Corporate Tax, Tax, Tax Preparation, Budgets, General Ledger, Financial Accounting, Tax Accounting, Insurance, Income Tax, Due Diligence, Financial Analysis, Payroll, Health Insurance
Education
Sam Houston State University 1982 — 1984
BBA, Accounting
Southeastern University 1979 — 1980
Bethany College of the Assemblies of God 1976 — 1976
BlueCross BlueShield of Tennessee February 2014 - Present
BlueCross BlueShield of Tennessee January 2012 - February 2014
BlueCross BlueShield of Tennessee May 2009 - January 2012
BlueCross BlueShield of Tennessee January 2007 - May 2009
Sears Holdings Corporation June 2002 - May 2006
Skills
jQuery, Dreamweaver, Wordpress, Web Design, XHTML, Photoshop, Java, Visual Basic, Process Improvement, Business Analysis, Visio, Access, Databases, Data Analysis, Software Documentation, CSS, Microsoft Excel, Microsoft Office, Business Intelligence, Requirements Analysis, Analysis, MS Project, Business Process..., SQL, Team Leadership, HIPAA, Analytics, Cognos, Training, Six Sigma, Customer Service, Health Insurance, Leadership, Team Building, Change Management, HTML, Customer Satisfaction, Coaching, End User Training, Requirements Gathering, .NET, C#, Insurance, Microsoft SQL Server, SharePoint, WPF, Web Development, WordPress
Education
Capella University 2012 — 2015
Bachelor's degree, Information Technology
Chattanooga State Community College 2008 — 2011
AAS, Media Technology, Web Design
Tennessee Valley Authority August 2012 - Present
Zycron March 2012 - August 2012
Premier Staffing Partners October 2011 - March 2012
BlueCross BlueShield of Tennessee November 2010 - October 2011
Resource Data, Inc. October 2010 - December 2010
TVA September 2005 - October 2010
ClientLogic December 2002 - December 2003
Tennessee Valley Fair May 2001 - September 2001
Skills
JavaScript, Microsoft SQL Server, .NET, Java, T-SQL, Software Development, SDLC, GIS systems, ArcGIS, ArcGIS Server, C#, Websphere, SQL, Oracle, Databases, Database Administration, Database Design, NoSQL, Hadoop, Requirements Analysis, Visual Studio, Web Applications, Web Development
Education
Carson-Newman University 2000 — 2005
BS, Computer Science
BlueCross BlueShield of Tennessee March 2014 - Present
U.S. Air Force Auxillary - Civil Air Patrol August 2004 - September 2014
Erlanger Medical Center July 2011 - September 2013
ITT Technical Institute May 2008 - June 2011
Unum 2003 - 2008
Skills
Project Management, Information Assurance, Strategic Planning, Resource Management, Adult Education, Personnel Management, Security, SharePoint, Disaster Recovery, Visio, Troubleshooting, Process Improvement, PMP, Computer Hardware, IT Management, Healthcare Information..., Software Documentation, Incident Command, Network Security, ITIL, HIPAA, Information Technology, MS Project, Servers, Networking, Windows Server, Computer Security, System Administration, Analysis, Information Security, DoD, Risk Management, Network Administration, Computer Forensics, Data Center, IT Operations, Active Directory, Integration, CISSP, Vendor Management, VMware, IT Audit
Education
Norwich University 2007 — 2008
Masters, Information Assurance
Bryan College 2005 — 2007
B.S., Business Administration-Management
Chattanooga State 2000 — 2002
A.S., Network Support
Glenridge HealthCare Solutions 2015 - Present
AnewCare Collaborative May 2012 - June 2015
Integrated Solutions Health Networks, LLC 2010 - 2015
CrestPoint Health 2010 - 2015
BlueCross BlueShield of Tennessee 2008 - July 2010
UnitedHealth Group 2007 - 2008
Health Care Information Management / OAO Healthcare Solutions 2003 - 2007
Aetna 2002 - 2003
WellPoint 1999 - 2002
Skills
Medicare, Medicaid, Health Insurance, Healthcare, Physician Relations, Hospital Operations, Team Leadership, Cross-functional Team..., Change Management, Project Management, Client Development, Sales Management, Population Health, Strategic Planning, Marketing Strategy, Product Development, Network Development, Customer Experience, Board Governance, Board of Director..., Board Development, Lean Management, Call Centers, Disease Management, Healthcare Management, Board of Directors, Healthcare Consulting, Health Policy, HIPAA, Insurance, Provider Relations, Healthcare Information..., Management, EHR, Hospitals, Strategy, Vendor Management, Policy, Managed Care, Executive Management, Leadership, Program Management, Physicians, Utilization Management, Healthcare Industry, Quality Improvement
Education
Pepperdine University, The George L. Graziadio School of Business and Management
MBA, Business Administration
California State University-Northridge
Bachelor of Science, Business Administration, Organizational Systems
Oxnard College
Associate of Arts, Liberal Arts
TRHS
City of Fort Oglethorpe April 2014 - Present
Strafire Website Design March 2005 - Present
BlueCross BlueShield of Tennessee September 2011 - May 2014
RCB Management, INC. March 2005 - February 2011
Exact Solutions 2002 - 2005
Skills
Management, Databases, Web Design, Graphic Design, Web Marketing, Business Strategy, Web Development, Small Business, E-commerce, Customer Service, Sales, Marketing, Insurance, Marketing Strategy, Risk Management, SNL, Public Speaking, Online Marketing, Project Management, Strategic Planning, Leadership, Team Building, Social Media, New Business Development
Education
Bob Jones University 1999 — 2003
Business Administration, Finance and Financial Management Services
BlueCross BlueShield of Tennessee February 2010 - Present
Walmart August 2008 - August 2009
Office Depot January 2007 - August 2008
Ambrosi Atlanta August 2004 - December 2006
Costa Crociere March 2002 - July 2004
Carnival Cruise Line January 2001 - March 2002
Skills
Photoshop, Graphic Design, Leadership, Photography, Social Media, Creative Direction, Adobe Creative Suite, Marketing Communications, Web Design, Illustrator, Project Management, Social Media Marketing, Mac
Education
Broward College 1992 — 1993
Associate’s Degree, Mass Communication/Media Studies
Hamiltion County Department of Education July 2015 - Present
Wellpoint Anthem December 2014 - Present
BlueCross BlueShield of Tennessee December 2013 - Present
BlueCross BlueShield of Tennessee April 2012 - Present
BlueCross and BlueShield of Tennessee September 2009 - April 2012
2008-2009 LifeCare Center of Chattanooga September 2008 - September 2009
2008 LifeCare Center of America September 2007 - September 2008
2003-2007 Memorial Hospital September 2003 - September 2007
Skills
Medicare, Medical Records, Insurance, Training, Leadership, HIPAA, Microsoft Excel, ICD-9, Meditech, Interviews, Process Improvement, Access, Health Information..., Microsoft Office, Customer Service, Public Speaking, Microsoft Word, Budgets, Time Management, PeopleSoft, Critical Thinking, Health Insurance, Healthcare, Medical Coding, Outlook, Data Analysis, Auditing, Research, Team Building, Administrative..., Team Leadership, Management, PowerPoint, Data Entry, Strategic Planning, Coaching, Leadership Development, Staff Development, Medicaid, Analysis, Program Management
Education
Bryan College
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Bryan College
M.B.A
Bryan College
B.S, Business Administration
CSAS
IBM March 2014 - July 2015
Kevlee Consulting December 2012 - January 2014
BlueCross BlueShield of Tennessee July 2013 - September 2013
Tennessee Valley Authority December 2011 - December 2012
EPB April 2011 - August 2011
Tennessee Valley Authority November 2010 - April 2011
Tennessee Valley Authority October 2008 - November 2010
Skills
Information Security, Network Security, Computer Security, System Hardening, Penetration Testing, Networking, Virus Removal, Information Technology, Software Documentation, VPN, SharePoint, Troubleshooting, Microsoft Office, Analysis, Management, Technical Support, Active Directory, Linux, Windows, iOS, VBA, Business Process..., Cloud Technologies, Databases, Encryption Technologies, Risk Assessment and..., Cisco Technologies, Linux System..., Windows Server, White Hat
Education
Capella University 2015 — 2016
Master’s Degree, Information Assurance and Security / Network Defense
Bryan College
Master of Business Administration (M.B.A.)
Chattanooga State Community College
The University of Tennessee at Chattanooga
Bachelor's Degree, Finance, Investments
BlueCross BlueShield of Tennessee November 2014 - Present
BlueCross BlueShield of Tennessee May 2013 - October 2014
Chase Bank April 2012 - May 2013
Skills
Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Research, Teamwork, SAS, Minitab, Matlab, Banking, Finance, Financial Analysis, Leadership, Loans, Management
Education
Bryan College 2014 — 2015
Master of Business Administration (MBA), 3.98
Kennesaw State University 2008 — 2013
Bachelor of Business Administration (B.B.A.), Finance, General, 3.83
BlueCross BlueShield of Tennessee April 2009 - Present
BlueCross BlueShield of Tennessee August 2007 - April 2009
BlueCross BlueShield of Tennessee January 2001 - August 2007
Skills
Microsoft Office, SAS, CPC National, Business Analysis, Data Analysis, Databases, Data Warehousing, HIPAA, Access, Software Documentation, Strategic Planning
Education
Bryan College 2008 — 2010
Master of Business Administration (MBA), Business Administration and Management, General
BlueCross BlueShield of Tennessee June 2015 - Present
BlueCross BlueShield of Tennessee April 2014 - June 2015
ITT Technical Institute October 2009 - July 2014
BlueCross BlueShield of Tennessee July 2011 - March 2014
Mohawk Industries May 2005 - July 2011
InfoSystems, Inc. August 2001 - May 2005
Temple Heights Christian School August 2001 - May 2005
Skills
Active Directory, Technical Support, OS X, Windows Server, Network Administration, Hardware, Computer Hardware, Lotus Notes, Windows Vista, XP, Networking, Troubleshooting, Virtualization, Linux, Adobe Creative Suite, Graphic Design, JavaScript, Mac, Microsoft Office, Windows, HTML, MySQL, Project Management, Windows XP, SQA, ISTQB Foundation, System Administration, Process Improvement, System Deployment
Education
Bob Jones University 1994 — 1999
BA, Bible
BlueCross BlueShield of Tennessee June 2014 - Present
BlueCross BlueShield of Tennessee July 1997 - Present
Skills
Organizational..., Hands-on Training, Health Insurance, Account Management, Customer Satisfaction, Team Building
Education
Carson-Newman College 1990 — 1995
Bachelor's Degree, Health/Health Care Administration/Management
BlueCross BlueShield of Tennessee January 2015 - Present
Blue Cross Blue Shield of Tennessee October 2010 - January 2015
Unum December 2008 - October 2010
Unum August 2005 - December 2008
American Lifecare March 2003 - July 2005
Skills
Insurance, Project Management, Business Analysis, Employee Benefits, Health Insurance, Requirements Gathering, Visio, Disaster Recovery, Vendor Management, Access, SDLC, SharePoint, Software Documentation, Business Requirements, Leadership
Education
Bryan College 2009 — 2010
Bachelor of Science, Business Administration
Chattanooga State 2007 — 2009
Business Administration
Southeast College of Technology 2001 — 2003
Associate of Science, Computer Information Systems
BlueCross BlueShield of Tennessee October 2015 - Present
Blue Cross Blue Shield of Tennessee February 2011 - October 2015
BlueCross BlueShield of Tennessee March 2009 - February 2011
ACS, a Xerox Company April 2007 - June 2009
ACS, a Xerox Company November 2004 - April 2007
FedEx Ground March 2002 - November 2004
Skills
VMware Certified..., Active Directory, Windows Server, TCP/IP, Microsoft SQL Server, Hardware, VMware, HP Proliant, SCCM, ITIL v3 Foundations..., Apache, Citrix, Project Management, Cisco UCS, HP Blade, Backup Exec, MySQL, Powershell, Linux System..., McAfee Antivirus, Six Sigma, Web Design, HTML, XML, Windows Server 2012, vSphere, TSM, Disaster Recovery, Altiris Deployment..., OneView, DNS, High Availability...
Education
Bryan College 2005 — 2007
Bachelor of Science (B.S.), Business Administration and Management, General
Chattanooga State Community College 2000 — 2004
Associate of Science (A.S.), Computer Network Management
SDHS
BlueCross BlueShield of Tennessee April 1997 - Present
Campo Electronics June 1995 - April 1997
Red Lobster July 1993 - May 1995
Skills
Health Insurance, Medicare, Insurance, Process Improvement, Medicaid, HIPAA, Claim, Managed Care, Employee Benefits, Business Analysis, Healthcare, Long-term Care, Call Centers, Leadership, Software Documentation, Medicare Part D, Outlook, Coaching, Team Building, Analysis, Disability Insurance, Account Management, Business Process..., Benefits Administration, Customer Service, Provider Relations, Claims Management, Visio, Budgets, Training, Access, Brokers, Data Analysis, Employee Relations, Health Policy, Healthcare Industry, Healthcare Information..., Healthcare Management, Life Insurance, PeopleSoft, Performance Management, Policy, Risk Management, SDLC, Sales, Underwriting, Executive Management, Human Resources, Vendor Management
Education
Carson-Newman University 1989 — 1993
Business Economics, Economics
BlueCross BlueShield of Tennessee June 2012 - Present
BlueCross BlueShield of Tennessee November 2010 - Present
BlueCross BlueShield of Tennessee September 2008 - November 2010
BlueCross BlueShield of Tennessee September 2007 - September 2008
BlueCross BlueShield of Tennessee May 2004 - September 2007
Skills
Claims, Employee Benefits, Insurance, Commercial Insurance, Health Insurance, Group Health, Group Benefits, Insurance Claims, Life Insurance, Data Entry, Term Life Insurance, Fixed Annuities, Disability Insurance, Invoicing, Claim, Brokers, Managed Care, Training, Medicare
Education
Bryan College 2008 — 2009
Bachelors, Business Administration/Organization
BlueCross BlueShield of Tennessee May 2013 - Present
Kelly Blue Cross, Blue Shield of TN November 2012 - May 2013
Kelly Services July 2012 - September 2012
Kelly Blue Cross, Blue Shield August 2011 - November 2011
Unum November 2000 - May 2009
Skills
Internet Recruiting, Resume Writing, College Recruiting, Permanent Placement, New Hire Orientations, Outlook, Office Management, Screening, Fax, Filing, Office Administration, PeopleSoft, Talent Management
Education
Bryan College
Bachelor of Business Administration (B.B.A.), Business Administration and Management,
Chattanooga State Community College
Nursing
Chattanooga State Community College 2009 — 2011
Associate's degree, Human Services, General
BlueCross BlueShield of Tennessee May 2015 - Present
BlueCross BlueShield of Tennessee March 2013 - May 2015
Target May 2008 - March 2013
Northwestern Mutual August 2011 - May 2012
JAARS, Inc. 2007 - 2008
Skills
Leadership, Microsoft Office, Customer Service, Microsoft Excel, PowerPoint, Outlook, Microsoft Word, Troubleshooting, Social Networking, Windows, Web Design, Team Leadership, Strategic Planning, Java, JavaScript, CSS, HTML, J2EE Application..., SQL, Web Development, Java Application..., Websphere, WebSphere Application..., SOA, SOAP, SoapUI, J2EE Web Services, ASP, IIS, XML, JSON, WAM, Active Directory, System Deployment, VBScript, JMS, JDBC, JNDI, JSF, Struts, JAX-WS, JSP, Website Development, Web Applications, Applications Software..., Research
Education
Bryan College 2008 — 2012
Bachelors of Science, Business Administration: Management Information Systems, 3.63
BCBST Reporting Solutions Consultant IBlueCross BlueShield of TennesseeMarch 2015 - Present
BlueCross BlueShield of Tennessee March 2013 - Present
BlueCross BlueShield of Tennessee July 1999 - Present
Skills
Medicare, Medicare Part D, Health Insurance, Medicaid, Managed Care, Insurance, Claim, Healthcare, HIPAA, Employee Benefits, Process Improvement, Healthcare Management, PeopleSoft, Healthcare Information..., HMO, Healthcare Industry, Provider Relations, Utilization Management
Education
Bryan College 2013 — 2014
Master of Business Administration (M.B.A.), Marketing, 3.9
Covenant College
BS, Organizational Management
Cabela's March 2015 - Present
BlueCross BlueShield of Tennessee December 2007 - March 2015
BlueCross BlueShield of Tennessee February 2006 - November 2007
BlueCross BlueShield of Tennessee August 2004 - February 2006
Cigna 1999 - 2001
Skills
Employee Benefits, Training, Process Improvement, Employee Relations, Leadership, Insurance, Human Resources, Team Building, PeopleSoft, Health Insurance, Access, HRIS, Leadership Development, Management, Recruiting, Project Management, Customer Service, Benefits Administration, Policy, Onboarding, Microsoft Excel, New Hire Orientations, Retail, Microsoft Office
Education
Bryan College
Bachelors of Science, Business Administration
Bryan College
MBA, Business Administration
BlueCross BlueShield of Tennessee August 2008 - Present
BlueCross BlueShield of Tennessee June 2007 - August 2008
BlueCross BlueShield of Tennessee October 1998 - June 2007
BlueCross BlueShield of Tennessee October 1996 - October 1998
Dynetics, Inc. December 1994 - October 1996
Tennessee Valley Authority January 1990 - December 1994
Skills
Innovative Problem..., Skilled Communicator, System Administration, Technical Project..., Systems Analysis, Business Process..., Quality Systems..., Application Development, Application Management, Data Analysis, Database Administration, Software Development, SQL, Visio, Databases, Business Analysis, Medicare, HIPAA, Process Improvement, Access, Software Documentation, Project Management, Application Lifecycle..., Insurance, MS Project, Quality Assurance, Microsoft SQL Server, Program Management, Requirements Analysis, Business Requirements, Reporting & Analysis, SAS, Brainstorm Facilitation, Creative Solutions, Business Process, Analysis, Data Warehousing, SDLC, Testing, Security
Education
Bethel University 2009 — 2011
Masters, Business Administration
University of Alabama
B.S.B.A, Management Information Systems
Optima Health December 2013 - Present
Integrated Solutions Health Networks, LLC August 2012 - November 2013
AnewCare ACO Collaborative August 2012 - November 2013
Cystic Fibrosis Foundation June 2012 - August 2013
Carnegie Mellon University January 2006 - June 2013
BlueCross BlueShield of Tennessee August 2009 - August 2012
Health Information Partnership for Tennessee (HIP TN) August 2011 - July 2012
Heinz College Alumni Association Board September 2008 - September 2010
Wexford Health Sources August 2004 - June 2009
CHD Meridian Healthcare March 2004 - August 2004
Skills
Healthcare, Healthcare Management, Hospitals, Health Policy, Patient Safety, Managed Care, Disease Management, Leadership, Strategic Planning, Quality Improvement, Process Improvement, Performance Improvement, Change Management, EHR, Physicians, Policy, Program Management, Medicine, Clinical Research, Utilization Management, Leadership Development, Healthcare Consulting, Medical Education, Health Information..., Quality Management, Cross-functional Team..., Physician Relations, Management, Medicaid, Healthcare Information..., EMR, Informatics, Healthcare Industry, Public Health, Revenue Cycle, Medicare, Program Development, HIPAA, Practice Management, System Design, Change Leadership, Strategic Leadership, Healthcare Design, Systems Engineering, Patient Flow, Lean Healthcare, Board Leadership, Innovation Management, Innovative Thinking, Executive Management
Education
The Johns Hopkins University School of Medicine 1987 — 1991
M.D., Medicine
Carnegie Mellon University 1998 — 2000
Masters of Medical Management, Management & Finance
Penn State University 1983 — 1987
Bachelor of Science, Premedicine
LifePoint Health June 2015 - Present
Healthcare Bluebook January 2014 - June 2015
The Advisory Board Company February 2013 - January 2014
BlueCross BlueShield of Tennessee April 2012 - February 2013
HealthSpring March 2009 - April 2012
Applied Spine Technologies October 2007 - March 2009
Healthways, Inc March 2006 - October 2007
Abbott Spine May 2003 - March 2006
Depuy International (A Johnson & Johnson Company) November 2002 - May 2003
Morgan Keegan & Co Inc 1998 - 2001
Skills
Business Development, Business Strategy, Strategy, Strategic Partnerships, Start-ups, Product Development, Leadership, Healthcare, Strategic Planning, Management Consulting, Medicare, Forecasting, Marketing, Management, Medical Devices, Program Management, Mergers & Acquisitions, Cross-functional Team..., Marketing Strategy, Budgets, Operations Management
Education
The University of Texas at Austin - The Red McCombs School of Business 2004 — 2006
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
Brown University 1994 — 1998
BA, History, Pre-Med
Tennessee Valley Authority September 2014 - Present
Tennessee Valley Authority October 2012 - Present
BlueCross BlueShield of Tennessee November 2008 - October 2012
BlueCross BlueShield of Tennessee November 2005 - November 2008
BlueCross BlueShield of Tennessee September 2000 - October 2005
Volunteer Income Tax Assistance January 2005 - April 2005
BlueCross BlueShield of Tennessee June 1998 - August 2000
Skills
Customer Service, Auditing, Project Management, Testing, Tax Preparation, Access, Data Entry, Insurance, Medicare, Health Insurance, HIPAA, Managed Care, Medicaid, Healthcare, Visio, Risk Management, Policy, Process Improvement, Data Analysis, Business Analysis, System Administration, Leadership, Software Documentation, Analysis, Business Process..., Microsoft Excel, Outlook, PeopleSoft, PowerPoint, Program Management, Quality Assurance, Team Building, Team Leadership, Time Management, Public Speaking
Education
Project Management Institute 2013 — 2014
Project Management Professional Certification
Bryan College 2010 — 2011
MBA, Business
Bryan College 2005 — 2007
B.S, Management
Chattanooga State Technical College 2001 — 2005
AAS, Accounting
Unum June 2015 - Present
BlueCross BlueShield of Tennessee October 2012 - May 2015
Unum Group June 2009 - December 2012
Ernst & Young LLP August 2005 - July 2009
Skills
Accounting, GAAP, Financial Reporting, Financial Analysis, CPA, Financial Statements, Finance, Financial Accounting, SEC Filings, Internal Controls, FAS 157, Statutory Accounting, Reinsurance, Stop Loss, Escheatment, FAS 133, Financial Instruments, Monthly Close Process
Education
Birmingham-Southern College 2001 — 2005
BS, Accounting
Fort Bend ISD March 2015 - Present
Encore, A Quintiles Company May 2012 - September 2014
TXU Energy December 2010 - May 2012
L.A. Art Exchange August 2007 - December 2009
EPB November 2000 - November 2005
BlueCross BlueShield of Tennessee November 1995 - November 2000
Skills
PowerPoint, Microsoft Word, Business Strategy, Leadership Development, Process Improvement, Healthcare Information..., Leadership, Strategy, Organizational..., Microsoft Excel, Access, Clinical Research, Integration, Performance Improvement, Human Resources
Education
California State University-Northridge 2008 — 2010
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Santa Monica College 2007 — 2008
Accounting and Business/Management
Saint Xavier University 2006 — 2007
Accounting/Biology
Ringgold High School
Tennessee Valley Authority July 2014 - Present
Tennessee Valley Authority May 2012 - July 2014
Tennessee Valley Authority June 2011 - May 2012
Hamilton Health Care System November 2008 - June 2011
BlueCross BlueShield of Tennessee September 2004 - October 2008
Skills
Project Management, Emergency Management, Utility Industry, Security Management, Nuclear, Corporate Communications, Strategic Communications, Strategic Planning, HIPAA, Event Management, Training Facilitation, Marketing Communications, Internal Communications, Team Building, Healthcare, Event Planning, Coaching, Community Outreach, Microsoft Office, Healthcare Management, Public Speaking, Program Development, Organizational..., Leadership, Policy, Fundraising, Training, Medicaid, Nonprofits, Leadership Development, Process Improvement, Customer Service, Program Management, Management, Analysis, Social Media, Budgets, Public Relations, Project Planning, Strategy, Marketing, Marketing Strategy, Team Leadership, Time Management, Volunteer Management, New Business Development, Editing, Social Networking
Education
Bryan College 2010 — 2012
Master of Business Administration (M.B.A.)
The University of Tennessee at Chattanooga 1998 — 2002
Bachelor of Science (BS), Sociology
GPS 1992 — 1998
High School Diploma
VA Clinic August 2014 - Present
Hoag Hospital September 2013 - August 2014
Centers for Disease Control and Prevention September 2013 - August 2014
Elsevier February 2012 - November 2013
Accenture February 2012 - July 2012
BlueCross BlueShield of Tennessee July 2007 - February 2012
Eclipsys June 2006 - July 2007
Independent Consultant September 1999 - June 2006
US Navy August 1993 - August 2001
Skills
Meditech, Healthcare Information..., EHR, EMR, Informatics, HL7, AHLTA, Cerner, Healthcare, CPOE, Epic Systems, HIPAA, Software Implementation, Integration, SNOMED, Eclipsys, ICD9, ICD-10, CPT, CCD, CDA, RxNorm, CCHIT, Health Information..., Hardware, Public Health..., LOINC, HEDIS, CMS, Evidence Based Medicine, Healthcare Consulting, Documentations, Ambulatory, SDLC, Program Management, Business Intelligence, Business Analysis, Enterprise Software, CRM, Project Management, Leadership, Healthcare Industry, Documentation
Education
Capella University 2008 — 2009
M.S., Information Technology, Specialization Health Information Management
Excelsior College 2007 — 2007
BS, Liberal Studies
Naval War College 1997 — 1997
BROADENED OPPORTUNITYFOR OFFICER SELECTIONAND TRAINING (BOOST)PROGRAM
Naval School of Health Sciences Pharmacy Technologist School 1994 — 1994
Pharmaceutical Sciences
Naval School of Health Sciences Hospital Corpsman School 1993 — 1993
Emergency medical treatment to include initial treatment in a combat environment
BlueCross BlueShield of Tennessee August 2008 - Present
Skills
Microsoft Excel, Business Relationship..., Microsoft Office, Analysis, Process Improvement, Exceptional People..., Training, Outlook, Leadership
Education
Bryan College 2011 — 2013
Master of Business Administration (MBA)
The Criswell College 1998 — 2000
Master's degree in Christian Leadership
Hamilton County Department of Education July 2009 - Present
Hamilton County Department of Education February 2008 - June 2009
BlueCross BlueShield of Tennessee October 2007 - February 2008
Hamilton County Department of Education December 2003 - October 2007
Hamilton County Department of Education December 1998 - January 2003
SunTrust Bank September 1996 - December 1998
Skills
Analysis, Transportation, PowerPoint, Customer Service, Operations Management, Microsoft Excel, Microsoft Word, Public Speaking, Strategic Planning, Educational Technology, Programming, Visual Studio, ArcGIS, Java, SQL Server Management..., Logistics, Project Management, Department Budgeting, Training, Team Building, Management, Leadership Development, Budgets, Leadership
Education
Bryan College 1992 — 1996
Bachelor of Science (B.S.), Mathematics and Computer Science
BlueCross BlueShield of Tennessee July 2013 - Present
Shared Health July 2007 - July 2013
Shared Health October 2009 - May 2010
Shared Health July 2007 - September 2009
Skills
Microsoft SQL Server, Process Improvement, SQL, Linux, Project Management, Visio, User Acceptance Testing, SDLC, Software Quality..., Healthcare Information..., Healthcare, Requirements Analysis, Agile Methodologies, Leadership, Customer Service, HIPAA
Education
Bryan College 2013 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General
Southwestern College
Bachelor of Science (B.S.), Business Administration and Management, General
BlueCross BlueShield of Tennessee October 2014 - Present
The City of Nashville August 2014 - October 2014
Community Health Systems February 2010 - May 2014
Advanved Technology Partners January 2009 - April 2010
The Canvas Music Group June 2002 - January 2009
Salem Communications October 2007 - January 2008
Dell October 2001 - May 2002
Skills
Program Management, Project Management, Team Leadership, IT Management, Networking, Recruiting, Visio, Troubleshooting, Analysis, Project Planning, Active Directory, Access, Testing, Leadership, Software Documentation, Process Improvement
Education
New Horizons 2008 — 2009
A+ Computer Certification, IT
Bethel College
Bachelor of Arts, BTS
BlueCross BlueShield of Tennessee August 2008 - Present
BlueCross BlueShield of Tennessee January 2006 - August 2007
Education
Bryan College 2006 — 2007
BS, Business Administration
BlueCross BlueShield of Tennessee July 2013 - Present
BlueCross BlueShield of Tennessee October 2008 - July 2013
University of Tennessee at Chattanooga August 2009 - September 2010
Blue Cross of Idaho December 2006 - October 2008
Idaho Migrant Council (Community Council of Idaho) March 2006 - December 2006
Snelling Personnel Services December 2003 - March 2006
AT&T Wireless November 2002 - July 2003
Arch Wireless April 2001 - November 2002
Skills
Employee Relations, HRIS, Organizational..., Leadership Development, Coaching, HR Consulting, Project Management, PeopleSoft, Taleo, Lawson, Microsoft Office, Research, RFP, Interviews, Benefits Administration, Process Improvement, Recruiting, Talent Acquisition, Training, Onboarding, Human Resources, Employee Benefits, New Hire Orientations, Management, Movex, Deferred Compensation, Leadership
Education
Boise State University 2003 — 2006
Master's, Business Administration
University of Rochester 1994 — 1998
Bachelor's, Psychology
Calhoun County EMA August 2014 - Present
Jacksonville State University September 2012 - August 2014
BlueCross BlueShield of Tennessee October 2011 - August 2012
Meeting & Events Consultant August 2009 - October 2011
Cross Country Education May 2007 - August 2009
NFIB 2004 - 2006
Macy's East March 2002 - May 2004
Skills
Creative Solutions, Project Coordination, Incentive Programs, Office Management, Sponsorship, Entertainment, Project Management, Program Development, Hotels, Event Planning, Event Management, Facilities Operations, Public Relations, Resource Coordination, Social Media, Marketing Communications, Social Media Marketing, Trade Shows, Marketing, Non-profits, Public Speaking, Fundraising, Meeting Planning, Corporate Events, Budgets, Social Networking, Training, Leadership, Internal Communications, Management, Nonprofits, Proposal Writing
Education
Jacksonville State University 2013 — 2014
Master of Science (MS), Emergency Management
Bryan College 1996 — 2000
B.A., Communications
Los Angeles Film Studies Center 1999 — 1999
NA, Film
Merck February 2014 - Present
Kowa Pharmaceuticals America, Inc May 2011 - February 2014
Merck December 2007 - May 2011
Schering-Plough December 2007 - November 2009
Johnson & Johnson February 2007 - December 2007
BlueCross BlueShield of Tennessee February 2006 - February 2007
Pfizer 1999 - 2006
US Army October 1993 - June 1999
Campbell University, School of Pharmacy 1988 - 1992
Skills
Managed Care, Clinical Research, Medical Affairs, Pharmacy, Pharmaceutical Industry, Diabetes, Oncology, Cardiology, Neurology, Infectious Diseases, Pharmaceutical Sales, Rheumatology, Clinical Trials, Endocrinology, Clinical Development, Biotechnology, Urology, Pharmacists, Gastroenterology, Outcomes Research, Pharmacoeconomics
Education
Campbell University 1992 — 1993
Residency, Drug Information
Campbell University 1988 — 1992
PharmD, Pharmacy
BlueCross BlueShield of Tennessee February 2015 - Present
Chattanooga Area Food Bank June 2013 - Present
Chattanooga Regional Area Food Bank August 2011 - June 2013
U.S. Department of Homeland Security, Transportation Security Administration August 2010 - April 2011
United States Marine Corps December 1988 - April 2009
Skills
Homeland Security, Physical Security, Federal Government, Emergency Management, Counterterrorism, Nonprofits, Supply Chain Management, Military Operations, Military, DoD, Security Clearance, National Security, Operational Planning, Force Protection, Government
Education
Bryan College 2010 — 2012
Bachelor's degree, Business Administration and Management, General, 3.79
BCBST January 2011 - Present
BlueCross BlueShield of Tennessee April 2010 - January 2011
Blue Cross Blue Shield of Tennessee April 2010 - January 2011
BlueCross BlueShield of TN July 2006 - April 2010
BlueCross BlueShield of TN May 1998 - July 2006
BlueCross BlueShield of TN February 1995 - May 1998
Provident Life and Accident Co. May 1987 - August 1993
Transamerica Occidental Life Insurance Co. of California September 1980 - May 1987
Skills
SDLC, Vendor Management, Marketing, Medicare, Visio, Project Management, Business Analysis, Claim, Program Management, Process Improvement, Health Insurance
Education
California State University-Northridge 1976 — 1979
BS, Health Science, Community Health Education
University of Southern California 1974 — 1976
Health Science, Physical Therapy
BlueCross BlueShield of Tennessee November 2010 - Present
NetAlliant Technologies, LLC 2008 - 2010
Skills
Bookkeeping, Journal Entries, QuickBooks, General Ledger, Tax Preparation, Tax Returns, Accounting, Account Reconciliation, Income Tax, Tax, Accounts Payable, Sales Tax, Invoicing, Tax Accounting, GAAP, Financial Statements, Cost Accounting, Financial Accounting, Bank Reconciliation, Accounts Receivable, Internal Controls, Fixed Assets
Education
California State University-San Bernardino
Bachelor of Arts (B.A.), Business Administration and Management, General
BlueCross BlueShield of Tennessee December 2013 - Present
BlueCross BlueShield of Tennessee December 2011 - Present
BlueCross BlueShield of Tennessee October 2008 - December 2011
BlueCross BlueShield of Tennessee January 2007 - October 2008
US Cellular 2000 - 2007
Skills
Health Insurance, Medicare, Insurance, Claim, Call Centers, Training, Claims Management, Healthcare, Process Improvement, Commercial Insurance, HIPAA, Leadership, Outlook, Customer Satisfaction, Microsoft Excel, Access, Employee Benefits, Visio, Team Building, Analysis, Data Analysis, Sales, Leadership Development, Customer Service, Team Leadership, Human Resources, Coaching
Education
Capella University 2013 — 2015
Master of Science (MS), Industrial and Organizational Psychology, Graduated with distinction (4.0 GPA)
The University of Tennessee at Chattanooga 2007 — 2009
Bachelor of Science (B.S.), Psychology
Cleveland State Community College 2003 — 2005
Associate of Science (A.S.), General Studies
BlueCross BlueShield of Tennessee July 2012 - Present
BCBST 2006 - 2012
American HomePatient 1996 - 2006
Skills
Medicare, Health Insurance, Managed Care, Process Improvement, Healthcare, Healthcare Management, Accredication, Quality Auditing, Medicaid, Healthcare Consulting, Utilization Management, Disease Management, Nursing, Healthcare Information..., EMR, Quality Improvement, Accreditation, Informatics, EHR, Hospitals
Education
Bethel College (TN) 2009 — 2011
BS, Organizational Development
Kettering College of Medical Arts 1976 — 1978
AS, Respiratory Care Therapy/Therapist
Evolent Health October 2013 - Present
Indiana University Health April 2013 - October 2013
BlueCross BlueShield of Tennessee December 2011 - March 2013
BlueCross BlueShield of Tennessee April 2007 - December 2011
BlueCross BlueShield of Tennessee April 2007 - December 2011
CareFirst BlueCross Blue Shield March 2006 - April 2007
BlueCross BlueShield of Tennessee November 2005 - March 2006
BlueCross BlueShield of Tennessee July 2004 - November 2005
BlueCross BlueShield of Tennessee June 2002 - July 2004
BlueCross BlueShield of Tennessee November 2001 - June 2002
Skills
Nursing, Healthcare, Software Documentation, Healthcare Management, Clinical Research, Medicaid, Medicare, Health Insurance, Utilization Management, Insurance, Training, HIPAA, Managed Care, Process Improvement
Education
Bethel University
Bachelors, Organization Management
Chattanooga State Technical Community College 1992 — 1996
AAS, RN, 3.9
Chattanooga State Technical Community College
Associates Degree, Nursing
BlueCross BlueShield of Tennessee 2006 - Present
Education
Bryan College
MBA, Business
BlueCross BlueShield of Tennessee
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Data Analysis, Process Improvement, Healthcare, Training, Health Insurance, Insurance, Team Building
Education
Bethel College (TN)
Mid South Community College
BlueCross BlueShield of Tennessee March 2015 - Present
BlueCross BlueShield of Tennessee July 2011 - March 2015
BlueCross BlueShield of Tennessee April 2007 - July 2011
BlueCross BlueShield of Tennessee April 2006 - April 2007
BlueCross BlueShield of Tennessee November 2005 - April 2006
BlueCross BlueShield of Tennessee January 2004 - November 2005
BlueCross BlueShield of Tennessee March 2002 - January 2004
Skills
PMP, Requirements Analysis, SDLC, Visio, Business Analysis, Software Project..., Process Improvement, Analysis, Access, Testing, Databases, Management, Microsoft SQL Server, Leadership, Health Insurance, Insurance, Medicare, Software Documentation, HIPAA, Data Analysis, Claim, Project Management, Healthcare, Managed Care
Education
Bryan College 2007 — 2009
Bachelor of Science (BS), Organizational Leadership
Georgia Northwestern Technical College
Associate of Science (A.S.), Computer Programming
Amerigroup Corporation May 2007 - Present
UnitedHealthcare November 2006 - March 2007
BlueCross BlueShield of Tennessee October 2004 - November 2006
Skills
Case Management, Utilization Management, Computer Literate, RN BSN, Managed Care, CCM Certified Case..., SharePoint, Excel, PowerPoint, Writing Skills, Medical Terminology, Health Insurance, Healthcare, Outlook, Amysis program, Care Compass program..., InterQual, Milliman, Case Managment, Critical Care, Disease Management
Education
Carroll College 1983 — 1988
Bachelor of Science, Nursing
BlueCross BlueShield of Tennessee May 2006 - Present
CIGNA Healthcare January 2002 - October 2006
CIGNA Healthcare September 2000 - January 2002
CIGNA Healthcare September 1998 - September 2000
Skills
Basic, Visual Basic,..., Microsoft NT4,..., SQL, VB.NET, Microsoft SQL Server, Software Documentation, Process Improvement, Web Applications, Systems Analysis, Business Analysis, Customer Service
Education
Bryan College 2010 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.95
Bryan College 2008 — 2010
Bachelor's Degree, Business Administration and Management, General, 4.0
Georgia Northwestern Technical College
Associate's Degree, Network and System Administration/Administrator
Georgia Northwestern Technical College
Associate's Degree, Computer Programming
Georgia Northwestern Technical College
Diploma, Computer Science
BlueCross BlueShield of Tennessee May 2007 - Present
Skills
Health Insurance, Customer Service, Data Analysis, Disaster Recovery, Business Analysis, Insurance, SharePoint, Process Improvement, Requirements Gathering, Healthcare Information..., Leadership, MS Project, Employee Benefits, Access, Integration, PMO, Team Leadership, Security, Call Centers, Training, Change Management, Healthcare, Outlook, Analysis, Program Management, CRM, System Administration, Windows, Business Process..., Troubleshooting, Microsoft Excel, Software Documentation, Data Warehousing, Project Management, Systems Analysis, HIPAA, Software Project..., Management, Business Intelligence, Risk Management, Business Process, Requirements Analysis, Project Planning
Education
Bryan College 2008 — 2010
Bachelor of Business Administration (B.B.A.)
Community Health Alliance Mutual Insurance Company September 2012 - September 2013
BlueCross BlueShield of Tennessee 1986 - 2011
U.S. Army Reserve 1988 - 2000
BlueCross BlueShield of Alabama May 1981 - August 1986
U.S. Army 1971 - 1980
Education
Carson-Newman College 1974 — 1976
Bachelor of Arts (B.A.), Behavioral Sciences
BlueCross BlueShield of Tennessee November 2003 - Present
Central Service Association, Tupleo, MS 1996 - December 2002
Skills
HIPAA, Microsoft SQL Server, Visio, SDLC, Business Analysis, Health Insurance, SharePoint, Insurance, Process Improvement, Data Analysis, Requirements Gathering, Software Documentation, Healthcare Information..., Access, Systems Analysis, Vendor Management, Data Warehousing, Requirements Analysis, Business Process..., Business Intelligence, MS Project, Analysis, Project Management, Unix, Leadership, Employee Benefits, Healthcare, Training, Team Building, Medicare, COBOL, DB2, Medicaid, Benefits Administration, Managed Care, Syncsort, Crystal Reports, Mainframe, JCL, EDI, Disaster Recovery, Business Requirements, Microsoft Project, SQL, Databases, Integration, Customer Service, Software Project...
Education
Mississippi State University - College of Business and Industry 1994 — 1995
Master of Business Administration (MBA), 3.89/4.00
Mississippi State University - College of Business and Industry 1992 — 1994
Bachelor of Arts (B.A.), Business Information Systems
Cameron University 1989 — 1991
A.A.S. - Associate of Applied Sciences, Data Processing
BlueCross BlueShield of Tennessee June 2010 - Present
Beyond Benefits, Inc October 2006 - June 2010
Education
Bethel College (TN) 2005 — 2007
Bachelor's Degree, Business Organizational Management
National Credentialing Solutions, LLC October 2013 - Present
BlueCross BlueShield of Tennessee August 2006 - May 2013
A Family Chiropractic Center May 2001 - August 2006
Skills
Customer Service, Contract Management, Mentoring, Microsoft Office, HIPAA, Medicare, Medicaid, Network Administration, Compliance, Information Management
Education
Bryan College 2012 — 2014
Bachelor of Science (B.S.), Health/Health Care Administration/Management
Academy for Healthcare Management 2013 — 2013
Introduction to Healthcare Managment
Cleveland State Community College 2004 — 2006
BlueCross BlueShield of Tennessee 2008 - 2013
Federated Funeral Directors of America, a Fiducial company April 2008 - July 2008
First Property Title April 2005 - April 2006
Bank of Springfield May 2000 - April 2005
Skills
Data Entry, Accounting, Bookkeeping, Banking, Microsoft Excel, Microsoft Word, AS400 system, Workflow, facets, Outlook Express, Access, Accounts Receivable, Insurance, Lotus Notes, Outlook, Invoicing
Education
Bethel College (TN) 2011 — 2013
Bachelor's degree, Organizational Leadership
Springfield College in Illinois 1991 — 1993
Associate's degree, General Studies
BlueCross BlueShield of TN November 2011 - Present
BlueCrossBlueSheild TN March 2010 - November 2011
BlueCross BlueShield of Tennessee June 2008 - March 2010
Community Options, Inc January 2005 - May 2009
BlueCross BlueShiled of TN March 2007 - June 2008
BlueCross BlueShield ofTN March 2006 - March 2007
BlueCross BlueShield of TN August 2005 - March 2006
Life Care Centers of Red Bank January 2005 - June 2005
DMRS September 2004 - January 2005
ORANGE GROVE CENTERS, INC January 2001 - August 2004
Skills
Managed Care, Nursing, Medicare, Intellectual..., Utilization Management, Case Managment, Disease Management, Case Management, Certified Case Manager, Clinical Research, Healthcare, Healthcare Management, Medicaid, Medicine, Quality Improvement, Utilization Review, HIPAA, Provider Relations
Education
Bryan College 2012 — 2014
B.S., HealthCare Administration and Management
Chattanooga State Community College 1999 — 2001
Associate's degree, Registered Nursing/Registered Nurse
BlueCross BlueShield of Tennessee September 1996 - Present
Education
Dalton State College 1990 — 1992
Associate of Science (AS), Registered Nursing/Registered Nurse
Bryan College
Bachelor of Science (BS), Organizational Leadership
BlueCross BlueShield of Tennessee 2015 - Present
US Army January 2014 - Present
Education
Capella University 2013 — 2015
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
FAMU 2010 — 2011
Business Administration and Management, General
EPB 2008 - Present
BlueCross BlueShield of Tennessee 2005 - 2008
Tennessee Comptroller of the Treasury Department of Audit 1999 - 2005
Skills
IT Audit
Education
Bethel College (TN) 1995 — 1999
Ooltewah High