Experience
The Private Bank  January 2015 - Present
Inland Bank and Trust  June 2012 - December 2014
Charter One Bank   April 2011 - June 2012
Fifth Third Bank  September 2007 - April 2011
Charter One Bank   January 2003 - May 2007

Skills
Finance, VA loans, Residential Homes, Loans, Loan Origination, Non-Conforming, Credit, Real Estate, Reverse Mortgages, Refinance, USDA, Banking, FHA, Mortgage Lending, Residential Mortgages, First Time Home Buyers, Mortgage Banking, Customer Service, FHA financing, Certified Mortgage..., Commercial Mortgages, Consumer Lending, Commercial Banking, Investment Properties, Underwriting, REO, Mortgage Underwriting, Construction Loans, Government Loans, Credit Analysis, Home Equity Lines of..., Home Equity Loans, Small Business Lending, Real Estate Financing, Lines Of Credit, Mortgage Marketing, Loss Mitigation, VA Loans, FHA Financing

Education
Northeastern Illinois University
BS, Accounting and Finance

Experience
Target  September 2014 - Present
Charter One Bank   July 2012 - February 2014
Sports Authority  October 2011 - November 2012
Target  September 2006 - October 2011

Skills
Multilingual, Customer Service, Sales, Leadership, Team Leadership, Team Building, Multi Tasking, Time Management, Recruiting, Financial Reporting, Retail, Banking, Retail Banking, Retail Sales, Cash Management, Cash Handling, Accounting, Customer Satisfaction, Customer Engagement, Risk Management, Human Resources

Education
Lewis University   2012 — 2014
Bachelor's Degree, Business Administration and Management, General

Moraine Valley Community College   2009 — 2012
Associate of Arts and Sciences (A.A.S.), Elementary Education and Teaching

Experience
Guardian Alarm  September 2013 - Present
Art Van Furniture  July 2013 - September 2013
Charter One Bank   September 2012 - July 2013

Skills
Customer Service, Microsoft Excel, Sales, Banking, Microsoft Office, Microsoft Word, Credit, Financial Analysis, PowerPoint, Time Management, Outlook, Cash Management, Retail Banking, Loans, Retail, Data Entry, Customer Satisfaction, Leadership, Commercial Banking, Teamwork, Accounting

Education
Oakland University   2010 — 2014

Oakland Community College
sign language interpreter, American Sign Language (ASL)

Experience
Charter One Bank   July 2013 - April 2015
Buffalo Wild Wings  September 2010 - June 2014
Xperience  July 2012 - September 2012
Flagstar Bank  January 2006 - September 2010

Education
Oakland University   2009 — 2011
Bachelor of Science (B.S.), Marketing

Oakland Community College   2005 — 2008

Experience
Bank of America  January 2015 - Present
Charter One Bank   September 2014 - January 2015
PNC Mortgage  April 2013 - August 2014
Schaeffer's Investment Research  August 2008 - September 2011
Fifth Third Bank  August 2006 - September 2008

Skills
Customer Service, Banking, New Business Development, Team Building, Microsoft Office, Small Business, Business Development, Negotiation, Marketing Strategy, Training, Analysis, PowerPoint, Business Planning, Loans, Financial Analysis, Selling, Customer Retention, Mortgage Lending

Education
Musicians Institute   1989 — 1990
Certificate of Completion, Guitar

Sierra College   1986 — 1989
AA, Accounting

Experience
CITGO Petroleum  February 2015 - Present
MSI (Mortgage Servcie III, LLC)   January 2014 - February 2015
PNC Mortgage  May 2013 - December 2013
BankFinancial  April 2002 - May 2013
Charter One Bank   June 2000 - April 2002
First American Bank  April 1997 - June 2000

Skills
Mortgage Lending, Loans, Banking, Credit, Credit Analysis, Home Equity Lines of..., Finance, Loan Origination, Commercial Lending, Small Business Lending, Investments, Mortgage Banking, Commercial Banking, Residential Mortgages, Financial Analysis, Consumer Lending, Funding, First Time Home Buyers, Refinance, Real Estate Financing, Investment Properties, Cash Management, Management, Retail Banking, Microsoft Office, Microsoft Excel, Cross Selling, Loan Servicing, Referrals, FHA financing, Veterans Administration..., Home Equity Loans, Lines Of Credit, Fannie Mae, Mortgage Underwriting, Jumbo Mortgage, MortgageBot Enterprise..., MortgageBot Enterprise..., Remote Deposit Capture, Deposits, FHA Financing

Education
Northern Illinois University   2004 — 2007
Master of Science, Business Administration

Northern Illinois University   1991 — 1995
Bachlor of Science, Finance

Joliet Catholic Academy   1988 — 1991
High School Diploma

Experience
Advantage Chevrolet of Bolingbrook   December 2012 - Present
Quinn for Illinois  June 2014 - January 2015
Doctor Khatib and Associates   January 2003 - January 2014
Obama for America  October 2012 - November 2012
Charter One Bank   July 2011 - December 2011
CitiBank  February 2010 - February 2011
JP Morgan Chase Bank  October 2007 - July 2008
CVS Pharmacy  February 2004 - July 2005

Skills
Voter Registration, Voter Contact, Votebuilder, Grassroots Organizing, Political Campaigns, Retail Category..., Banking, Sales, Training, GOTV, Team Leadership, Team Building, Event Planning, Non-profits, Data Entry, Data Analysis, Public Relations, Cash Management, Inventory Management, Inventory Control, Invoicing, Interviews, New Hire Training, Loss Prevention, Political Communication, Canvassing, Political Science, Politics, Phone Banking, Constituent Services, Volunteer Recruiting, Volunteer Management, Volunteer Training, Customer Service

Education
Northern Illinois University   2009 — 2012
Bachelor of Science (B.S.), Political Science and Government

Experience
Charter One Bank   June 1999 - Present

Skills
Loans, Small Business Lending, Retail Banking, Consumer Lending

Education
Northwood University
Bachelor's degree, Business Administration and Management, General

Experience
Notre Dame-Cathedral Latin School  August 2001 - Present
Notre Dame College  August 2004 - Present
STERIS Corporation  April 2000 - August 2001
The Disney Store  June 1992 - August 1999
Charter One Bank   June 1994 - August 1998

Skills
Teaching, Research, Curriculum Design, Curriculum Development, Higher Education, Customer Service, Training, Management, Staff Development, Instructional Design, Educational Leadership, Educational Technology, Nonprofits, Tutoring, Classroom, Editing

Education
Notre Dame College
Bachelor of Arts (B.A.), Secondary Education and Teaching

Notre Dame College
Master of Education (MEd), Technology Endorsement

Experience
Home Depot Measurement Services  February 2015 - Present
Home Depot Measurement Services  June 2014 - January 2015
University of Phoenix  May 2009 - 2013
Charter One Bank   May 2006 - May 2009
Charter One Bank   May 2004 - May 2006
Charter One Bank   May 2002 - May 2004

Skills
Computer Hardware, Technical Writing, Social Media, E-Learning, Training, Communication, Critical Thinking, Leadership, Project Planning, Organization, Staff Development, Adult Education, Consumer Electronics, Information Technology, Sales, Higher Education, Banking, Electronics Technology, Student Affairs, Telephone Skills, WordPress, Google Apps, Microsoft Office, Website Development, Information Security, Data Retention, Non-profit..., Academic Administration, Coaching, Customer Satisfaction, Finance, Financial Aid..., Public Speaking, Auditing, Google Webmaster Tools, Fundraising, Financial Regulation, Regulatory Requirements, Social Media Marketing, Peer Reviews, Peer Mentoring, Google Adwords, SEO, Twitter, Google+, Facebook

Education
Michigan Technological University
Bachelor of Science (BS), Scientific and Technical Communication

Center for the Arts and Sciences
High school for the creatively and academically talented in Saginaw, MI, attended programs in the Visual Arts and Math/Science concentrations.

Experience
Cindy K. Thompson   January 2011 - Present
cindysclosings   June 2005 - Present
Charter One Bank   October 2001 - November 2002
BJ's Wholesale Club  July 2000 - June 2001

Skills
Psychic/Medium, Notary Public, Office Management, Data Entry, Telephone Skills, Filing, 10 Key

Education
SUNY Brockport   2006 — 2010
Psychology

Monroe Community College   2005 — 2006
AS, Liberal Arts

Experience
Anthem, Inc.   January 2015 - Present
Wells Fargo  September 2014 - Present
Von Maur  April 2013 - April 2014
JPMorgan Chase  April 2008 - January 2012
Talbots  September 2007 - April 2008
Guaranty Bank  October 2006 - July 2007
Charter One Bank   June 2003 - August 2005

Skills
Account Management, Operations, Sales Leadership..., Direct Sales, Key Account Management, Sales Execution, Strategic Selling Skills, Building High..., Building New Business, Territory Development, Complex Sales, Sales Management, Solution Selling, Value Selling, Reps, Team Building, International Sales, Marketing, Territory..., Marketing Research, Lifestyle Coaching, Sales Presentations, Short Sales, New Business Development, Insurance, Term Life Insurance, Health Insurance, Disability Insurance, Customer Service, Leadership Development, Coaching, Cold Calling, Sales, CRM, Training, Home Based Business, Life Insurance, Fashion

Education
North Carolina A&T State University   1978 — 1982
Bachelor's degree, Marketing

acme-delco   1974 — 1978
Marketing & Fashion Merchandising

Experience
Stock Yards Bank & Trust  February 2010 - Present
Stock Yards Bank & Trust  August 2007 - February 2010
Charter One Bank   August 2005 - August 2007
Bed Bath & Beyond  August 2004 - August 2005
Walmart  January 1997 - August 2004

Skills
Private Banking, Asset Allocation, Management, Sales, Estate Planning, Financial Analysis, Strategic Financial..., Accounting, Banking, Customer Service, Finance

Education
Murray State University   1998 — 2003
Bachelor of Science (B.Sc.), Communication, Journalism, Marketing & Business Management

Murray High School   1997 — 1998

Christian Fellowship High School   1995 — 1996

Experience
Acumen Law, LLP   November 2012 - Present
Lister, Martin & Thompson   June 2011 - November 2012
Fein, Such & Crane, LLP   January 2011 - June 2011
Genesee Community College  January 2010 - August 2010
U.S. Census Bureau   May 2010 - July 2010
Monroe Community College  2008 - 2010
Citizens Investment Services  November 2004 - August 2006
Charter One Bank   August 2003 - November 2004

Skills
Analysis, Legal Research, Legal Writing, Customer Service, Staff Development, Editing, Training, Research, Litigation, Appeals, Courts, Pleadings

Education
University of California, San Diego   2010 — 2010
ABA Approved Certificate, Paralegal Studies

The University of Western Ontario   2006 — 2008
Master's of Arts, Theory and Criticism

State University of New York at Buffalo   2001 — 2003
Bachelor's of Arts, Sociology, with highest honors

Monroe Community College   1997 — 1999
Associate's, Liberal Arts

Experience
Portfolio Solutions   February 2013 - Present
JPMorgan Chase  February 2012 - February 2013
JPMorgan Chase  October 2008 - February 2012
JPMorgan Chase  January 2007 - October 2008
Charter One Bank   November 2005 - December 2006
Charter One Bank   December 1995 - November 2005
National Bank of Detroit  October 1988 - December 1995
National Bank of Detroit  January 1986 - October 1988
National Bank of Detroit  October 1982 - January 1986

Skills
Wealth Management, Series 7, Series 63, Investments, Retirement Planning, Portfolio Management, Investment Advisory, Asset Allocation, Asset Managment, Securities, Mutual Funds, Strategic Financial..., Retirement, Investment Management, Equities, Estate Planning, Financial Advisory, Private Banking, Derivatives

Education
Oakland University   1979 — 1982
Bachelor of Science, Finance

Experience
logisticare solutions  January 2014 - Present
SALVATION ARMY  June 2011 - July 2012
Charter One Bank   July 2000 - April 2010
MICHIGAN NATIONAL BANK  February 1981 - July 2000

Skills
Loans, Banking, Credit, Mortgage Lending, Commercial Banking, Cash Management, Credit Analysis, Underwriting, Portfolio Management, Risk Management, Relationship Management, Management, Sales

Education
South University   2013 — 2015
Associate's degree, Business Administration and Management, General, Freshman

Bishop Foley High School
Business and General

Oakland Community College

Experience
National City Bank  March 2008 - Present
Park National Bank  April 2006 - July 2007
First Chicago Bank & Trust  March 2003 - April 2006
Charter One Bank   July 2002 - March 2003

Education
Northeastern Illinois University   2002 — 2006
BA, Economics

Experience
Stone Soup Cooperative Group (Busboys & Poets and Eatonville Restaurant)   August 2014 - Present
Barracks Row Entertainment   October 2011 - May 2013
Building Performance Institute, Inc.   March 2011 - June 2012
WRD Marketing and PR   May 2009 - August 2009
Charter One Bank   February 2007 - May 2009
EXPRESS  July 2002 - February 2007

Skills
Customer Service, Special Events..., Budgets, Strategic Planning, Marketing Strategy, Social Media, Editing, Marketing, Advertising, Blogging, Public Speaking, Public Relations, Creative Writing, Social Media Marketing, Event Planning, Social Networking

Education
University of Michigan   2007 — 2010
Communications, PR and Culture Studies, Electronic Media, and minor in Psychology

Oakland Community College   2002 — 2006
Associates, Liberal Arts

Experience
Advanced Carrier Technologies   July 2014 - Present
Charter One Bank   May 2011 - July 2014
Michigan Commercial Realty   January 2009 - May 2011
1st Metropolitan Mortgage  September 2005 - January 2009

Skills
Customer Service, Sales, Team Building, Coaching, Management, Finance, Negotiation, Strategic Planning, Training, Leadership, Microsoft Office, New Business Development, Sales Management, Microsoft Excel, Project Management, Marketing, Continuous Improvement, Contract Negotiation, Supply Chain..., Troubleshooting, Process Improvement, Sales Operations, Lead Generation, Logistics, B2B, Banking

Education
Oakland University   2004 — 2008
Bachelor of Arts, Human Biology

Sandler Sales Training

Experience
DuPage Security Solutions, Inc   January 2012 - Present
Charter One Bank   April 2008 - January 2012
Charter One Bank   August 2004 - April 2008
Dick's Sporting Goods Lombard (formally Galyans Sporting Goods)   June 2003 - August 2004
Galyans Lombard   October 1998 - June 2003

Education
North Central College   1999 — 2003
B.A., Marketing

Addison Trail

Experience
John Fitzgerald attorney at law   October 2013 - Present
Charter One Bank   December 2005 - October 2013
Shoreline Sightseeing  2001 - 2008
xsport fitness  November 2004 - November 2005

Education
Northwood University   2011 — 2013
bachelors, business administration

northwestern college   2009 — 2012
soon to be business, business administration

Experience
Pollicella Insurance Agency   August 2008 - Present
Direct Medical Equipment   December 2001 - October 2013
Charter One Bank   1998 - December 2001
First Investors Corporation  1996 - 1998

Skills
JCAHO, Insurance, Healthcare, Health Insurance, Medicare Part D, Disability Insurance, Term Life Insurance, Medicare, Sales, Strategic Planning, Medical Coding, Supplemental Insurance, Medicare Supplements, Provider Relations, Account Management, Marketing, HMO, Managed Care, Medicaid, Long-term Care, Underwriting, Small Business, Life Insurance, Indexed Annuities, Time Management, Fixed Annuities, Liability, Risk Management, Workers Compensation, Commercial Insurance, Employee Benefits, Strategic Financial..., Financial Services, Health Savings Accounts, Whole Life, Long Term Care Insurance, General Insurance, Claim, Property & Casualty..., Critical Illness, Accident, Training, Selling, Management, Start-ups

Education
Northwood University   1991 — 1995
BBA

Northwood University   1991 — 1993
Associate's degree

West Bloomfield High School   1987 — 1991

Experience
Lee Silsby Compounding Pharmacy   July 2005 - Present
Edward Jones  1999 - 2003
NewSong Church on the Heights   1995 - 1998
Charter One Bank   1990 - 1995

Skills
Public Speaking, Strategic Planning, Non-profits, Microsoft Office

Education
Carnegie Mellon University
Computer Science

Notre Dame College

Experience
RouteOne  January 2014 - Present
RouteOne  February 2013 - Present
Charter One Bank   September 2011 - May 2012
Premier Athletic Advertising   September 2009 - July 2011

Skills
Sales Process, Account Management, Salesforce.com, Sales Operations, Sales Management, Cold Calling, New Business Development, Sales, B2B, Business Development, Selling, CRM, Business Analysis, Cloud Computing, Competitive Analysis, Customer Satisfaction, Customer Retention, Management, Team Leadership, Forecasting, Leadership

Education
Oakland University   2009 — 2011
Bachelor of Science (BS), Business Administration, Management and Operations

Michigan Technological University   2007 — 2009

Experience
Perficient  February 2015 - Present
CFI Group  July 2014 - February 2015
PALS Investment Group, LLC   2012 - 2014
ForeSee  2007 - 2011
DFCU Financial  2005 - 2007
Charter One Bank   1999 - 2005

Skills
New Business Development, Lead Generation, Strategy, Business Development, Account Management, Team Leadership, Customer Satisfaction, Marketing Strategy, Market Research, Web Analytics, Customer Experience, Customer Insight, Customer Engagement, Voice of the Customer, Client Development, Customer Retention, Relationship Cultivation, Leadership, Marketing, Social Marketing, Digital Marketing, Online Marketing, Social Media, B2B, E-commerce, Sales Process, Sales Operations, Sales Management

Education
Oakland University
Bachelor of Science, Marketing, Management

Experience
Ennov Solutions, Inc   January 2015 - Present
QUMAS  January 2011 - December 2014
Charter One Bank   March 2004 - March 2008
Headstrong  2008 - 2008
CBS UPN Detroit   2002 - 2003
DialAmerica Marketing  2000 - 2003
DialAmerica Marketing  2000 - 2003

Skills
Compliance, GMP, Regulatory Affairs, Software Documentation, Strategy, Quality Management, Document Management, Enterprise Software, Solution Selling, Pharmaceutical Industry, Selling, SaaS, Business Development, Lead Generation, Sales Process, Sales Operations, Account Management, Direct Sales, Sales

Education
Oakland University
BA, Communication

University of Illinois at Chicago
Communication

Experience
First Federal of Lakewood  May 2012 - Present
Charter One Bank   December 1996 - April 2012

Skills
Consumer Lending, Small Business Lending, Credit, Commercial Lending, Loans, Banking, Commercial Banking, Credit Analysis, Branch Management, Retail Banking, Loan Origination, Refinance, FHA, Lines Of Credit, Mortgage Lending, Customer Service, Public Speaking

Education
Northwestern College

Experience
City of Cleveland Heights, OH  March 2015 - Present
TimBar Packaging and Display  February 2014 - November 2014
Associated Materials  July 2013 - October 2013
CPI-HR  July 2012 - February 2013
Niagara Falls City School District  December 2010 - August 2011
Sevenson Environmental Services, Inc  September 2008 - August 2009
Grace Manor Healthcare Facility   January 2007 - November 2007
Mount St Joseph   August 2000 - June 2006
Charter One Bank   December 1999 - February 2000
Cleveland State University  August 1999 - December 1999

Skills
Payroll, Payroll Taxes, ADP Payroll, Employee Benefits, Employee Relations, Accounting, New Hire Orientations, Garnishments, Auditing, Multi-State Sales Tax, Time Management, Workers Compensation, COBRA, Microsoft Excel, Open Enrollment, Microsoft Office, Microsoft Word, Management, PeopleSoft, Accounts Receivable, Finance, Tax, Administration, Data Entry, Year End Accounts, Account Reconciliation, Banking, Accounts Payable

Education
Alabama A & M University

Niagara County Community College
Associates of Science, Accounting

Experience
Southwest Airlines  August 2014 - Present
Southwest Airlines  May 2013 - Present
Southwest Airlines  March 2012 - May 2013
AirTran Airways  April 2011 - April 2012
AirTran Airways  January 2008 - May 2011
AirTran Airways  May 2005 - January 2008
AirTran Airways  June 2003 - May 2005
Rochester After School Academy - 21st Century Learning Center   June 2002 - December 2004
Charter One Bank   June 2002 - June 2003

Skills
Airlines, Airports, Aviation, Customer Service, Flights, Process Improvement, Operations Management, Commercial Aviation, Leadership, Team Building, Program Management, Aerospace, Analysis, Charter, Management, Aircraft, Project Planning, Flight Planning, Training, Sabre, Six Sigma, Civil Aviation, Flight Safety, Airport Management, Airline Management, Aviation Security, Airline Reservations, IATA, Piloting, Airworthiness, Ticketing, Aircraft Maintenance

Education
Wake Forest University   1999 — 2001
BA, Business

Nazareth College of Rochester   1996 — 1998

Lyons High School   1993 — 1996

Experience
Flagstar Bank  April 2013 - Present
Huntington National Bank  2008 - March 2013
Countrywide Bank, N.A.   2006 - 2008
Quicken Loans  January 2003 - March 2006
Charter One Bank   November 2000 - February 2003

Skills
Consumer Lending, Branch Banking, Business Development, Commercial Banking, Loans, Banking, Credit, Small Business Lending, Retail Banking, Credit Analysis

Education
Oakland University
Marketing / Business Management

Experience
Carlson Construction  May 2014 - August 2015
True Partners Consulting  January 2014 - December 2014
Charter One Bank   June 2012 - January 2014
H&R Block  December 2008 - April 2013

Skills
Tax Preparation..., Skilled with all types..., Successfully trained..., Handled customers..., Highly skilled in..., In-depth knowledge of..., Proven record of..., Answered multiple phone..., Performed..., Facilitated on boarding..., Accounting, Microsoft Office, Microsoft Word, PowerPoint, Teamwork

Education
Saint Xavier University   2012 — 2014
Bachelor of Business Administration (B.B.A.), Accounting and International Business

Northern Illinois University   2010 — 2011
Accounting

Experience
Mach One Pro Sound Reinforcement   February 2013 - Present
Swish White River Ltd.   February 2015 - Present
ONE Credit Union   March 2013 - February 2015
Check-Write Inc   November 2010 - August 2012
Mountainside Property Management   2007 - 2010
North Pacific  2004 - 2007
Charter One Bank   2002 - 2005

Skills
QuickBooks, Payroll, Loans, Accounting, General Ledger, Financial Accounting, Banking, Finance, Journal Entries, Credit, Mortgage Lending, Loan Servicing, Underwriting - Home..., Management, Auditing, Sales, Customer Service, Leadership, Marketing, Accounts Receivable, Project Management, Underwriting

Education
New Hampshire Technical Institute   2000 — 2001
Accounting

Experience
Accretive Health  July 2015 - Present
Generations OB/GYN  February 2011 - March 2015
William Beaumont Hospital  January 2009 - February 2011
Vision Within 4D Imaging Center   2007 - 2008
Kids Learning Connection   July 2007 - December 2007
Bright Beginnings  January 2007 - July 2007
Charter One Bank   August 2006 - January 2007
Westborn Market  August 2004 - August 2006

Skills
Hospitals, Healthcare, Microsoft Word, Outlook, PowerPoint, Time Management, Microsoft Office, Management, Customer Service, Strategic Planning

Education
Oakland Community College
Associates in Science

Experience
AlixPartners  May 2015 - Present
iMerchant Solutions   April 2013 - Present
Lear Corporation  October 2014 - May 2015
Lear Corporation  November 2013 - October 2014
Belfor Group USA   December 2011 - November 2013
Belfor Group USA   May 2011 - December 2011
A&A Management   May 2010 - February 2011
Raymond Christopher Inc.   August 2009 - May 2010
Charter One Bank   May 2006 - August 2009

Skills
Financial Accounting, Financial Statements, Customer Service, Fixed Assets, GAAP, Depreciation, Journal Entries, Construction Accounting, Bank Reconciliation, JD Edwards, Timberline Accounting, Job Costing, PeopleSoft, Hyperion HFM

Education
Oakland University   2005 — 2009
Bachelors of Science, Accounting

Utica High School   2002 — 2005
High School Diploma

Experience
PrimeLending  October 2011 - Present
Bank of America Home Loans  March 2003 - October 2011
Charter One Bank   March 1995 - March 2003

Skills
Mortgage Lending, FHA, Construction Loans, Purchase, Refinance, VA, Investment Properties, Mortgage Banking, Loans, Residential Mortgages, Negotiation, Home Equity Lines of..., Loan Origination, First Time Home Buyers, Banking, Sales, Finance, VA loans, Credit, FHA financing, Commercial Lending, Consumer Lending, USDA, Credit Analysis, Mortgage Underwriting, Reverse Mortgages, Government Loans, Home Equity Loans, Certified Mortgage..., Underwriting, Commercial Mortgages, Loss Mitigation, Small Business Lending, Mortgage Marketing, Lines Of Credit, Loan Servicing, Cross Selling, Real Estate Financing, Mortgage Servicing, Branch Management, Retail Banking, Commercial Banking, Debt Consolidation, Funding, Credit Risk, Real Estate Economics, Financial Services, Financial Structuring, Portfolio Management, Relationship Management

Education
North Central College   1987 — 1991
Management, Business Management

Experience
Amylin Pharmaceuticals - a wholly owned subsidiary of Bristol-Myers Squibb  August 2007 - Present
Sciele Pharma  April 2005 - August 2007
Sciele Pharma  January 2006 - July 2007
Optimum-Nutrition  January 2005 - April 2005
Charter-One Bank  January 2002 - December 2004

Skills
Pharmaceutical Industry, Specialty Pharma, Endocrinology, Diabetes, Product Launch, Internal Medicine, Injectable, Hospitals, Selling Skills, Sales Effectiveness, Hospital Sales, Pharmaceutical Sales, Consultative Sales..., Training, Leadership Trainer, Sales Management, Product Managers, Neurology, Sales

Education
Northern Illinois University   1996 — 2001
Bachelor's degree, Marketing

Experience
RBS Citizens Group  June 2012 - Present
Glen Campbell Chevrolet   June 2003 - May 2012
Autoplace Nissan   September 2002 - May 2003
Marong Chrysler/Jeep   September 2001 - September 2002
WFS Financial  June 2000 - September 2001
Charter One Bank   February 1996 - June 2000
Heinrich Chevrolet  January 1988 - February 1996

Skills
Sales, Credit, Management, Business Development, Customer Retention, New Business Development, Sales Process, Finance, Banking, Customer Satisfaction, Negotiation, Loans, Team Building, Salesforce.com, Training, Automobile, Pricing, Marketing Strategy, CRM, Credit Analysis, Sales Operations, B2B, Account Management, Financial Analysis, Consumer Lending, Risk Management, Automotive, Selling, Customer Service, Portfolio Management, Profit, Commercial Lending, Forecasting, Financial Services, Team Leadership, Deal Closure, Relationship Management, Competitive Analysis, Coaching, Underwriting, Microsoft Office, Microsoft Excel, Strategic Planning, Retail, Operations Management, Process Improvement, Leadership

Education
Niagara County Community College   1985 — 1987

North Tonawanda Senior High School   1983 — 1985
Regents Diploma

Experience
DEAL FLY TV, LLC   February 2014 - Present
OPENROADS, LLC   November 2013 - Present
12 Street Wings, inc   August 2013 - Present
G&G MEDIA INC   May 2013 - Present
Charter One Bank   September 2012 - March 2014
FSC S.p.A. - Continental AG   April 2010 - October 2010
Holiday Inn Hotel & Suites  January 2008 - January 2010

Skills
Budgets, Business Strategy, Cross-functional Team..., Finance, Financial Analysis, Financial Modeling, Forecasting, Strategic Planning, Management, Team Building, Strategy, Competitive Analysis, Business Planning

Education
Northwestern University - Kellogg School of Management   2009 — 2011
MBA, Finance And Entrepreneurship

University of Chicago GSB

Experience
Urban Street Window Works LLC   August 2012 - Present
Baermann Professional Window Cleaning   December 2002 - August 2012
Vesta Preferred LLC  October 2011 - April 2012
The Painted Door   October 2010 - June 2011
Park Community Church  June 2008 - August 2009
The Banner Church   November 2007 - December 2008
Charter One Bank   June 2000 - November 2002

Skills
Public Speaking, Social Media, Coaching, Event Planning, Teaching, Strategic Planning, Customer Service, Event Management, Marketing, Entrepreneurship, Small Business, Social Networking, Leadership Development, Social Media Marketing, Team Building, Leadership

Education
Northwestern College   1998 — 2000
Bachelors, English

Morton College   1995 — 1998
Associate Degree, Business

Experience
Nesmith Enterprises: Millionaires Club Member   October 2009 - Present
5LINX Enterprises Inc.  2009 - Present
D&C  2008 - 2014
Covad Communications  2006 - 2009
Charter One Bank   2002 - 2006
ACN Inc (American Communications Network)   April 1998 - October 2002

Skills
Entrepreneurship, Sales, Small Business, Business Development, Team Building, B2B, New Business Development, Leadership, Enterprise Software, Coaching, Customer Service, Sales Management, Strategic Planning, Telecommunications, Online Advertising, VoIP, Account Management, Call Centers, Networking, Sales Process, Public Speaking, Marketing, Strategic Partnerships, Managed Services, Social Networking, Marketing Strategy, Selling, Start-ups, Training, Call Center, Connectors, Event Planning, Team Leadership, Social Media Marketing, Connector, Business Planning, Advertising, Business Strategy, Budgets, Digital Marketing, Display Advertising, PPC, Direct Sales

Education
5Linx University   2009 — 2013
4, Financial Freedom

Monroe Community College   1992 — 1994
Associate's Degree, Retail Management, Degree

John Marshall High School   1989 — 1991
High School

Experience
University of California, San Diego  2006 - Present
Charter One Bank   2002 - 2004
Bath and Body Works, The Limited, Inc.   2001 - 2002

Skills
Customer Service, Management, Public Speaking, Sales, Budgets, Research, Data Analysis, Administrative..., Policy, Event Planning, Community Outreach

Education
Northern Arizona University   1995 — 1999
Bachelor of Science, Speech Communications

Experience
Rochester based company   May 2012 - Present
Rochester based company   July 2006 - May 2012
Practical Instrument Electronics Inc   2005 - 2006
Charter One Bank   1997 - 2005
Altek  1987 - 1997
Transmation  1987 - 1988

Skills
Novell, NetWare, Active Directory, GroupWise, Group Policy, SCCM, Microsoft, Zenworks, Groupwise, Novell Netware, IT Infrastructure..., Servers, Virtualization, Windows Server, HP, ITIL, Windows 7, Storage, System Deployment, Disaster Recovery, Network Security, Information Technology, Network Administration, VMware, Troubleshooting, Computer Hardware, System Administration, Microsoft Certified..., Networking, Infrastructure, VMware ESX, Powershell, Enterprise Software, Operating Systems, XP, Hardware, Data Center, TCP/IP, IT Service Management, Technical Support

Education
Monroe Community College   1987 — 1990
Electronics

Spencerport High School   1976 — 1980

Experience
Bank of America  December 2004 - Present
Charter One Bank   January 2004 - November 2004

Education
Northern Kentucky University   1980 — 1985

Experience
Sur La Table  September 2007 - Present
Charter One Bank   2002 - 2005

Education
Oakland Community College   1987 — 1990

Experience
US Bank Home Mortgages  July 2014 - Present
Charter One Bank   February 2014 - July 2014
Fifth Third Bank  November 2013 - January 2014
JPMorgan Chase  September 2008 - November 2013
Washington Mutual  November 2004 - September 2008
State Bank of Countryside  2000 - 2004

Skills
Loans, Mortgage Lending, FHA, Finance, Mortgage Banking, Refinance, Sellers, Loan Origination, VA loans, USDA, FHA financing, Government Loans, Residential Mortgages, Investment Properties, Mortgage Marketing, Home Equity Lines of..., Construction Loans, Non-Conforming, FHA Financing, VA Loans, Banking, Sales, Portfolio Management, Mortgage Underwriting, First Time Home Buyers, Credit Analysis, Consumer Lending

Education
Moraine Valley Community College   1997 — 2000

Experience
Prospect Mortgage, LLC  August 2013 - Present
M&T Bank  February 2007 - June 2012
American Home Bank  November 2005 - August 2007
HSBC  April 2001 - November 2005
Charter One Bank   October 2000 - April 2001
First National Bank  August 1998 - September 2000

Skills
Mortgage Lending, Credit, FHA

Education
Monroe Community College   1971 — 1972

Experience
KeyBanc Capital Markets  October 2005 - February 2008
Charter One Bank   2001 - 2005

Skills
General Ledger, Accounting, Internal Controls, Financial Analysis, Cash Management, Journal Entries, Account Reconciliation, Accounts Payable, Financial Reporting, Variance Analysis, Auditing, Financial Accounting, Cash Flow, Fixed Assets

Education
Lviv State University

Experience
New York Community Bank  November 2011 - Present
New York Community Bank  September 2010 - November 2012
AmTrust Bank  April 2006 - September 2010
Charter One Bank   1996 - 2005

Skills
Learning Management..., Customer Service, Process Improvement, Project Management, Retail Banking, Training, Banking, Access, Credit, Loans, Software Documentation, Vendor Management

Education
Muskingum College   1991 — 1994
Biology, Psychology

Experience
HH Consultants   March 2008 - Present
Metropolitan Bank Group  2001 - 2008
Charter One Bank   2001 - 2002

Skills
Banking, Mortgage Lending, Sales, Customer Service, Loans, Finance, Credit, Investment Properties, Commercial Lending, Credit Analysis, Financial Analysis, Underwriting, Refinance, Portfolio Management, Loan Origination, License Leasing Agent ...

Education
National-Louis University   1993 — 1998
Bachelor of Arts and Sciences, Major: Human Services - Minor: Industrial Psychology

Experience
TD Banknorth NA  November 2006 - Present
Charter One Bank   June 2002 - November 2002
Lincoln National Bank  June 1998 - December 2001

Education
Norwich University   2006 — 2007
Masters in Business Adminstration, Business

Experience
Charter One Bank   personal bankerCharter One BankNovember 1997 - Present

Education
Northern Illinois University   1967 — 1973
ba, liberal arts

Experience
Mass Mutual  September 2013 - Present
Charter One Bank   September 2012 - September 2013
Exact Data ConsumerBase  January 2012 - September 2012
Northwestern Mutual  August 2009 - February 2011

Skills
Insurance, Personal Financial..., Investment Strategies, Morningstar, Trading, Client Relations Skills, Financial Services, Securities, Wealth Management, Retirement Planning, Asset Allocation, Financial Planners, Life Insurance, IRAs, Long Term Care Insurance, Disability Insurance

Education
Northern Arizona University   2004 — 2006
B.S., Political Science

Northern Arizona University   2004 — 2006
Bachelor of Science (B.S.), Political Science and Government

Prairie State College   1998 — 2001
A.S., Computer Science

Experience
Fifth Third Bank  March 2007 - December 2008
Fifth Third Bank  June 2004 - February 2007
Charter One Bank   March 2000 - June 2004
Crowley, Milner & Company   1998 - 1999
Winkelmans  1977 - 1998

Education
Oakland Community College   1972 — 1977
AAS, Law Enforcement

Experience
Paylocity  September 2014 - Present
First Chicago Bank and Trust, A branch of Northbrook Bank and Trust, A Wintrust Community Bank   January 2013 - September 2014
First Chicago Bank and Trust   April 2009 - January 2013
Reinhart Financial Group   August 2008 - April 2009
Charter One Bank   2007 - 2008
Fifth Third Bank  2006 - 2007

Skills
Banking, Customer Service, Retail Banking, Microsoft Excel, Microsoft Office, Outlook, Cash Handling Experience, Personal Banking, Teller Operations, Multi Tasking, Finance

Education
North Central College   2004 — 2008
B.S., Finance, Economics, Math

North Central College   2004 — 2008
B.S. Finance, B.S. Economics, Minor in Math

Experience
McMullan Realty, Inc.   2005 - 2011
Charter One Bank   January 2001 - August 2005
Ohio Savings Bank  1997 - 2001

Skills
Retail Banking, Portfolio Management, Wealth Management, Branch Management, Treasury Management, Financial Analysis, Small Business Lending, Mutual Funds, Customer Service, Public Speaking, Loans, Uniform Combined State..., Retirement Planning, Relationship Management, Strategic Planning, Series 63, Banking, Coaching, Investments, Cash Management, Finance, Risk Management, Team Building

Education
Notre Dame College
Business Administration and Management, General

Experience
JPMorgan Chase  February 2012 - December 2013
Bank of America/Lasalle Bank   January 1997 - April 2008
Charter One Bank   May 2002 - June 2006

Skills
Hospitals, Cpr Certified, HIPAA, Microsoft Word, Microsoft Office, Proficient Typing Skills, Microsoft Excel, Patient Safety, Medical Terminology, Healthcare, Clinical Research, BLS, EMR, Home Care, Healthcare Information..., Inpatient, Loans, Credit

Education
Oakland Community College
Medical Office Assistant/Specialist

Wayne County Community College District
Business Administration and Management, General

Experience
Rindak & Orink   December 2009 - Present
Rindak & Orink   December 2009 - January 2012
Charter One Bank   June 2004 - November 2007
Charter One Bank   January 2004 - November 2007
TCF Bank  June 1998 - February 2004
TCF National Bank  January 1998 - January 2004

Skills
Consumer Lending, Small Business Lending, Branch Management, Retail Banking, Loans, Commercial Banking, Mortgage Lending, Commercial Lending, Banking, Credit, Lines Of Credit, Branch Banking, Cross Selling, Loan Origination, Mortgage Banking, Credit Analysis, Home Equity Loans, Refinance, FHA, Deposits

Education
Northeastern Illinois University   2002 — 2009
Bachelor of Arts (B.A.), Economics

Ijebu Ode Grammar School   1989 — 1994
High School certificate, Art/Sciences

Northeastern Illinois University
Bachelor of Science (BS), Economics

Experience
Towers Watson's OneExchange  July 2015 - Present
Daddy's Girls Mentoring Group   June 2011 - Present
Towers Watson's OneExchange  August 2014 - July 2015
Towers Watson's OneExchange  September 2012 - August 2014
Express Employment Professionals  January 2012 - September 2013
The Home Depot  February 2012 - October 2012
Test Evaluation of Substance Testing of Michigan   November 2011 - November 2011
Charter One Bank   May 2007 - September 2008

Skills
Customer Service, Data Entry, Human Resources, Microsoft Excel, Call Centers, Marketing, Policy, Nonprofits, Management, Insurance, Microsoft Word, Training, Coaching

Education
Oakland Community College   2007 — 2013
counseling, Counseling Psychology

Ferndale High School   1992 — 1996

Experience
Charter One Bank   January 2007 - Present
GreatBank, N.A.   May 2002 - January 2007
Cole Taylor Bank  September 2001 - May 2002

Skills
Commercial Real Estate, Commercial Lending, Retail Banking, Lines Of Credit, Loan Origination

Education
Northern Illinois University - College of Business   1983 — 1987
BS, Finance & Management

Experience
Charter One Bank   May 2014 - Present
SunTrust Mortgage  March 2003 - April 2014
Wells Fargo Home Mortgage  2002 - 2003
Wachovia, A Wells Fargo Company  2000 - 2002
Lumina Mortgage Company   1999 - 2000
Eastern Mortgage Company   1993 - 1999

Skills
Loans, Mortgage Lending, FHA, Credit, Residential Mortgages, Loan Origination, Banking, Mortgage Banking, Credit Analysis, Underwriting, Refinance, VA loans, FHA financing, Investment Properties, Real Estate

Education
University of North Carolina at Wilmington   1993 — 1996
MBA, Masters in Business Administration

North Carolina State University   1982 — 1986
BA, Business Management and Economics

Experience
Quicken Loans  February 2015 - Present
One Reverse Mortgage  April 2012 - February 2015
Rent-A-Center  January 2006 - October 2012
Charter One Bank   January 2005 - December 2005
Best Buy  October 2004 - January 2005

Skills
Customer Service, Loss Prevention, Time Management, Microsoft Office, Data Entry, Retail Sales, Sales, Outlook, Telephone Skills, Store Management, Management, Profit, 60+ words per minute, Taleo brand software, Hightouch systems, Customer Satisfaction, Inventory Management, Retail, Cashiering, Merchandising, Microsoft Word, FHA Appraisals, Reverse Mortgages

Education
University of Michigan   2002 — 2005
Bachelor's Degree, Management; Anthropology; Business Management

Oakland Community College   1999 — 2002
Associates, Liberal Arts

Experience
Woodfield Fund Administration, LLC  May 2015 - Present
Colorado Technical University  January 2014 - May 2015
Career Education Corporation  February 2012 - January 2014
J.C. Penney   June 2011 - January 2012
Charter One Bank   September 2007 - July 2011

Skills
Deposits, Banking, Credit, Loans, Retail Banking, Cross Selling, Customer Service, Student Financial Aid, Windows & Mac operating..., Internet Savvy, Timely Decision Making, Microsoft Office, Accurate Data Entry, Close Attention to...

Education
Saint Xavier University   2007 — 2009
Bachelor of Arts, Industrial/Organizational Psychology

Moraine Valley Community College   2005 — 2007
Associate of Arts, Liberal Arts Transfer

Experience
Monroe Bank & Trust  July 2013 - Present
Monroe Bank & Trust  October 2009 - June 2013
Monroe Bank & Trust  June 2008 - October 2009
Monroe Bank & Trust  March 2007 - June 2008
Monroe Bank & Trust  January 2006 - March 2007
Charter One Bank   July 2005 - December 2005
Huntington National Bank  January 2003 - July 2005

Skills
Banking, Credit, Customer Service, Loans, Outlook, Cash Management, Microsoft Excel, Small Business Lending, Retail Banking, Consumer Lending, Commercial Banking, Mortgage Lending, Commercial Lending, Risk Management, Credit Analysis, Portfolio Management, Management

Education
Monroe County Community College
Business Administration and Management, General

Experience
HMX, LLC  April 2010 - August 2012
Bausch + Lomb, Inc.   July 2005 - November 2009
Bausch + Lomb, Inc.   January 2005 - July 2005
Bausch + Lomb, Inc.   July 2001 - January 2005
ESL Federal Credit Union  June 1999 - July 2001
Charter One Bank   September 1995 - June 1999

Skills
Accounting, Account Reconciliation, Credit Analysis, Accounts Receivable, Accounts Payable, Customer Service, Sales, SAP, AS400 system, PeopleSoft, Vista Plus, nVision, Hyperion HFM, CitiDirect, Baan, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Journal Entries, Financial Reporting

Education
Monroe Community College
A.A.S, Business Accounting

Experience
Charter One Bank   February 2009 - Present

Skills
Radiologic Technology

Education
Moraine Valley Community College   2009 — 2014

Experience
Huntington National Bank  May 2013 - Present
JPMorgan Chase  February 2009 - April 2013
Charter One Bank   July 2006 - January 2009

Education
Muskingum College   1992 — 1996
Economics and Business

Open Door Schools

Experience
Charter One Bank   October 2007 - Present

Skills
Taekwondo, Retail Banking, Cross Selling, Loan Origination, Film Editing, Martial Arts, Acting, Film Production, Networking

Education
Oakland Community College   2010 — 2015

Eisenhower High School   2000 — 2003

Troy Martial Arts

Troy Martial Arts

Troy Martial Arts

Experience
Time Warner Cable  October 1999 - Present
Time Warner Cable  October 1999 - Present
Charter One Bank   February 1992 - July 1999

Skills
Customer Satisfaction, Training, Customer Service

Education
E.J Wilson High School   1988 — 1990

Monroe Community College