Fairmont Hotels & Resorts
Industry: Hotel company
DescriptionFairmont Hotels & Resorts is a chain of luxury hotels headquartered in Toronto, Ontario, and is owned by AccorHotels since 2016. Fairmont Hotels & Resorts was created in 2001 following the merger of Canadian Pacific Hotels and Resorts and Fairmont Hotels. Parent organization: AccorHotels Headquarters: Toronto, Canada Founded: 1907 CEO: William R. Fatt (1 Oct 2001–) Subsidiaries: Swissôtel, Fairmont Royal Pavilion, Founders: Theresa Fair Oelrichs, Virginia Fair Vanderbilt
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Fairmont Hotels & Resorts Employees
The Napa Valley Reserve October 2014 - Present
The Resort at Pelican Hill January 2012 - September 2014
Hotel 1000 February 2007 - January 2012
Fairmont Hotels & Resorts 2005 - 2007
Four Seasons Hotels and Resorts 2001 - 2005
Skills
Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Marketing, Resorts, Revenue Analysis, Sales, Yield Management, Event Management, Food & Beverage, Pre-opening, Tourism, Rooms Division, Banquets, Public Relations, Customer Service, Front Office, Event Planning, Catering, Corporate Events
Education
Cornell University 1999 — 2003
BS, Hotel Administration, Hotel Administration, Law
La Jolla Country Day School
Marriott International December 2013 - Present
Best Western International October 2012 - November 2013
Fairmont Hotels & Resorts June 2013 - August 2013
Accor June 2006 - April 2008
Skills
Front Office, Hospitality Management, Hospitality Industry, Tourism, Event Management, Human Resources, Hotels, Leadership, Hospitality, Customer Service, Banquets
Education
San Jose State University 2012 — 2014
Bachelor of Applied Science (B.A.Sc.), Hospitality Administration/Management
De Anza College 2010 — 2012
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Fairmont Hotels & Resorts June 2015 - Present
MGM Resorts International March 2014 - February 2015
JW Marriott at Indianapolis January 2012 - September 2013
The Cosmopolitan of Las Vegas May 2013 - August 2013
Meeting Professionals International January 2013 - May 2013
NCAA October 2012 - February 2013
Accolade of London, Inc August 2012 - January 2013
Students for Animal Education & Rights, Inc. February 2011 - January 2012
IUPUI August 2010 - January 2011
Indiana University August 2009 - August 2009
Skills
Event Planning, Animal Work, Event Driven, Great communications..., Team Leadership, Leadership, Marketing Research, Hospitality, Banquets, Food, Microsoft Office, Fundraising, PowerPoint, Hotels, Volunteer Management, Hospitality Industry, Coordinating Events, Facebook, Sponsorship, Marketing, Catering, Food & Beverage, Public Relations, Event Management, Food, Communication
Education
Columbia College 2015 — 2015
Associate's degree, General Studies
Indiana University-Purdue University at Indianapolis 2009 — 2013
General Studies/Tourism
Avon High School 2005 — 2009
General Studies
Joie de Vivre Hotels - Commune Hotels & Resorts March 2015 - Present
Thompson Hotels - Commune Hotels + Resorts June 2015 - June 2015
Fairmont Hotels & Resorts 2013 - 2015
Hilton Worldwide 2011 - 2013
Starwood Hotels & Resorts Worldwide, Inc. 2009 - 2011
Hilton Worldwide 1997 - 2009
Destination Hotels & Resorts 1996 - 1997
The Scottsdale Plaza Resort 1995 - 1996
Carlson Hospitality Worldwide 1988 - 1995
Skills
Hotel Management, Hospitality, Hotels, Resorts, Hospitality Management, Hospitality Industry, Food & Beverage, Yield Management, Pre-opening, Restaurants, Revenue Analysis, Catering, Sales and Marketing, PIP Management, Brand Conversion, Revenue Management, Leadership, Customer Satisfaction, Training, Tourism, OnQ, Front Office, Marketing, Banquets, Rooms Division, Budgets, Sales, Forecasting, Micros, Property Management..., Opening Hotels, Guest Service Management, MICROS
Education
Cornell University 2014 — 2015
Master Certificate in Hospitality Management: Financial Management and Revenue Management
University of Wisconsin-La Crosse 1989 — 1994
Bachelors of Science, Communications and Public Address
Patricia Stevens Career College and Finishing School 1987 — 1988
Degree, Public Relations
Southern Wine & Spirits August 2013 - Present
The Capital Grille August 2007 - August 2013
Fairmont Hotels & Resorts February 2007 - August 2007
Tulio Ristorante February 2004 - February 2006
Skills
Negotiation, Sales Management, Budget Setting, Operations Management, Team Management, Appointment Scheduling, Schedules, Microsoft Excel, Microsoft Office, Hospitality Management, Guest Service Management, Operating Budgets, Time Management, PeopleSoft, Wine Lists, Marketing Management, Event Planning, Sales, Hospitality, Food & Beverage, Restaurant Management, Restaurants, Food, Catering, Wine, Event Management, Management, Menu Development, Team Building
Education
Camosun College
Meta Dynamic Inc. November 2007 - Present
Self Employed July 2009 - June 2012
Concordia University Irvine September 2004 - April 2008
Fairmont Hotels & Resorts May 2007 - October 2007
Gregg Imus construction May 2005 - August 2006
The Club January 2001 - January 2003
Skills
Customer Service, Microsoft Office, Medical Devices, Field Service, Capital Equipment, Medical Imaging, Operating Room, Neurosurgery, ENT, PACS, DICOM, ISO 13485, FDA, Video Editing, Photoshop, Flexibility, Customer Relations, Project Management, Social Media, Time Management, Coaching, Home Repairs, Sales, Travel, Adaptability, Competitive, tech savy
Education
Concordia University Irvine 2004 — 2008
Bachelor of Business Administration (BBA), Business Administration and Management, General
Rim of the World High School 2000 — 2004
Fairmont Hotels & Resorts July 2014 - Present
Fairmont Hotels & Resorts January 2014 - July 2014
Fairmont Newport Beach May 2012 - August 2013
Fairmont Newport Beach November 2010 - May 2012
California State University, Long Beach January 2010 - May 2012
Graffiti Beach April 2011 - October 2011
Skills
Marketing Communications, Office Administration, Event Management, Hospital Administration, Presentation Coaching, Qualitative Research, Project Management, Public Speaking, Corporate Events, Child Development, Hospitality, Writing, Editing, Word Processing, Public Relations, Microsoft Excel, Marketing, PowerPoint, Community Outreach, Teaching Adults, Childcare, Banquet Operations, Records Management, Customer Service, Microsoft Office, Leadership, Facebook
Education
California State University-Long Beach 2008 — 2012
Bachelor of Arts (B.A.), Communication and Media Studies, Cum Laude
Dana Hills High School
Ryerson University September 2015 - Present
Fairmont Hotels & Resorts September 2013 - Present
Centennial College January 2013 - May 2015
Oakville Conference Centre January 2013 - September 2013
Honda of Canada Manufacturing August 2012 - January 2013
Whistler Resort Management August 2010 - March 2012
Sundial Management September 2008 - July 2010
Skills
Communication, Multitasking Skills, Reliable, Microsoft Office, MacBook, Networking, Budgets, Forecasting, Highly detail oriented, Smart Serve Certified, Teamwork, Independents, Planned Preventative..., Painting, Drywall, Student Council, Students, Management, Bartending, Positivity, Project Management, Delegation, Safety, Plannning, Fiscally Responsible, Highly responsible, Problem Solving, Strata Management, Maintenance Management, Transportation, Friendly Personality, Meeting Scheduling, Meeting Planning, Public Meeting..., Timely Decision Making, Public Speaking, Leadership, Customer Service
Education
Ryerson University 2015 — 2017
Bachelor of Commerce (B.Com.), Business, Management, Marketing, and Related Support Services
Centennial College 2013 — 2015
Advanced Diploma, Business Administration Marketing
Grey Highlands Secondary School 2000 — 2005
OSSD, General
Preston Mobility, Inc. November 2012 - Present
Rogers Communications February 2009 - October 2012
Rogers Communications July 2004 - February 2009
Fairmont Hotels & Resorts 2000 - 2002
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Telecommunications, Customer Satisfaction, Account Management, Sales Management, Sales, Team Leadership
Education
Douglas College 1998 — 2000
Diploma, Hospitality Management
Centennial
ARIIX April 2014 - Present
Exploratorium January 2011 - August 2012
Fairmont Hotels & Resorts January 2010 - August 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking
Education
Contra Costa College 2012 — 2014
Bachelor's degree, Computer Science
Diablo Valley College
Bachelor's degree, Computer Science
DF Human Resources Consulting June 2014 - Present
Independent Consultant January 2015 - Present
Hawkesbury General Hospital May 2006 - May 2014
Canadian Tourism Commission / Commission canadienne du tourisme December 2004 - May 2006
Delta Hotels & Resorts 1999 - December 2004
Fairmont Hotels & Resorts August 1995 - 1999
Accor 1988 - 1995
Skills
Healthcare, Hospitals, Human Resources, Recruiting, Organizational..., International Talent..., Change Management, Employee Relations, Succession Planning, Performance Management, Onboarding, Leadership, Leadership Development, Deferred Compensation, Employee Benefits, Performance Appraisal, Job Fairs, HR Policies, Compensation & Benefit, Volunteer Management, Labor Relations, Grievances, Progressive Discipline, HR Consulting, Talent Acquisition
Education
University of Ottawa
Human Resources Management and Services
Carleton University 2005 — 2006
Executive Certificate in Strategic Human Resources Leadership
Ryerson University
Associate's Degree, Human Resources Development
Telfer School of Management at the University of Ottawa
Business Case Analysis and Development Program, Executive Leadership
University of Guelph
Management Development Program for Finance and Accounting
Educational institute of American Hotel & Motel Association 1987 — 1991
Diploma of Human Resources Management & Hospitality, Educational Institute H&M, Hospitality Human Resources Management/Personnel Administration, General
S.U.C.C.E.S.S 2014 - 2014
Keeners Car Wash 2013 - 2013
Langley Events Centre 2013 - 2013
City of New Westminster 2013 - 2013
Amoda Aromatherapy 2012 - 2012
West Coast Golf Group 2008 - 2009
West Coast Golf Group 2008 - 2009
Fairmont Hotels & Resorts 2007 - 2008
Fairmont Hotels & Resorts 2006 - 2007
Fairmont Hotels & Resorts 2004 - 2006
Skills
Marketing Communications, Consumer Behaviour, Corporate Social..., Customer Service, Marketing Strategy, Customer Relationship..., Nonprofits, Hospitality, CRM, Interactive Marketing, Promotional Strategy, Marketing Research, Food & Beverage, Product Marketing, Pricing Strategy, Search Engine..., Social Media Marketing, Marketing, Strategy, Leadership, Management
Education
Douglas College
Marketing
Guckenheimer January 2014 - Present
Palo Alto Grill September 2012 - September 2013
Lavanda Restaurant & Wine Bar January 2002 - September 2012
Above Net/Metro Media Fiber Network January 2001 - May 2002
Cafe Marcella 1994 - 2000
Sports City Cafe 1992 - 1994
Fairmont Hotels & Resorts 1991 - 1991
Skills
Restaurants, Food, Food & Beverage, Wine Tasting, Wine, Hospitality, Customer Service, Event Planning, Sales Management, Strategic Planning, Team Building, Marketing Strategy, Event Management, New Business Development, Marketing, Business Strategy, Business Development, Social Media, Negotiation, Sales, Budgets, Management, Restaurant Management, Menu Development, Leadership, Banquets, Start-ups, Catering, Fine Dining, Hiring, Inventory Management, Culinary Skills, Hospitality Management, Food Safety
Education
San Jose State University 1988 — 1990
Bachelor of Business Administration (B.B.A.), International Business
Defense Language Institute 1982 — 1983
Diploma, Basic Russian Language
Court of Master Sommeliers 2005 — 2005
Level 1, Introductory Sommelier
Hard Rock Hotel Chicago March 2011 - Present
Fairmont Hotels & Resorts July 2009 - March 2011
Fairmont Hotels & Resorts July 2009 - March 2011
Fairmont Hotels & Resorts February 2006 - July 2009
Fairmont Hotels & Resorts April 2004 - February 2006
Fairmont Hotels & Resorts October 2003 - April 2004
Fairmont Hotels & Resorts October 2003 - April 2004
Fairmont Hotels & Resorts July 2002 - October 2003
Onward Beach Resort April 2001 - February 2002
Fairmont Hotels & Resorts March 2000 - March 2001
Skills
Hotels, Micros, Resorts, Food & Beverage, Hospitality, Event Planning, Management, Restaurants, Leadership, Hotel Management, Hospitality Management, Hospitality Industry, Front Office, Revenue Analysis, Yield Management, Training, Opera, Pre-opening, Property Management..., Customer Service, Tourism, MICROS, Mentoring, Turntables, Turntablism, Banquets, Rooms Division, Budgets
Education
Cornell University 2007 — 2008
CompTIA
University of Guam 1998 — 2000
Simon Sanchez High School Guam
Westfield November 2011 - Present
Westfield May 2010 - November 2011
Fairmont Newport Beach December 2005 - April 2010
Fairmont Hotels & Resorts 2009 - 2010
Fairmont Hotels & Resorts 2009 - 2010
Fairmont Hotels & Resorts 2009 - 2010
Fairmont Hotels & Resorts 1999 - 2010
Skills
Financial Analysis, Financial Reporting, Financial Accounting, Accounting, People Skills, Change Management, Strategic Financial..., Asset Managment, Forecasting, Capital Budgeting, Corporate Budgeting, Real Estate Development, Real Estate Tax Appeals, Property Management, Operations Management, IT Management, Financial Audits, External Audit, Leases, Lease Financing, Finance, Budgets, Leadership, Managerial Finance, Financial Modeling, P&L, Due Diligence, General Ledger, GAAP, Asset Management, Internal Audit, Payroll
Education
CMA Society of BC 2003 — 2005
CMA, Management Accounting
Camosun College
Bachelor of Business Administration (B.B.A.), Marketing
Patina Restaurant Group August 2015 - Present
Fairmont Hotels & Resorts June 2014 - Present
Fairmont Hotels & Resorts November 2013 - June 2014
The Fairmont Olympic Hotel October 2009 - November 2013
Fairmont Olympic Hotel May 2008 - October 2009
Fairmont Olympic Hotel May 2006 - August 2007
Washington State University September 2004 - May 2007
Lowell & Hunt Catering Company June 2002 - August 2004
Skills
Catering, Food & Beverage, Hospitality, Meeting Planning, Hospitality Management, Menu Development, Culinary Skills, Banquets, Hotels, Hospitality Industry, Budgets, Hotel Management, Leadership, Resorts, Event Management
Education
Cornell University 2013 — 2013
Certificate Program in Managing for Execution, Business Administration and Management, General
Washington State University - College of Business and Economics 2003 — 2007
BA, Hospitality
Apicius International School of Hospitality 2005 — 2005
Study Abroad, Food & Wine
Fairmont Hotels & Resorts July 2015 - Present
Fairmont Hotels & Resorts June 2013 - Present
Fairmont Grand Del Mar May 2015 - June 2015
Fairmont Hotels & Resorts September 2011 - June 2013
Fairmont Hotels & Resorts March 2010 - September 2011
Delta Hotels & Resorts December 2008 - March 2010
Delta Hotels & Resorts December 2007 - December 2008
Fairmont Hotels & Resorts September 2005 - December 2007
Fairmont Hotels & Resorts April 2005 - September 2005
Skills
Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Front Office, Budgets, Hiring, Hospitality, Hotel Booking, Food & Beverage, Leadership, Management, Meeting Planning, Menu Development, Micros, Property Management..., Resorts, Revenue Analysis, Rooms Division, Tourism, Yield Management, Banquets, Pre-opening, Fine Dining, Restaurants, Opera, Catering, Convention Services, MICROS
Education
Cornell University 2012 — 2013
Certificate, Executive Leadership
VCC 2005 — 2007
Diploma, Hospitality Management
Cornell University
Certificate, Revenue Management for Hotels
Fairmont Hotels & Resorts June 2015 - Present
The Education Abroad Network (TEAN) September 2014 - May 2015
Sparty's March 2014 - May 2015
Sparty's February 2014 - March 2014
Wyndham Grand Chicago Riverfront May 2013 - August 2013
R.E.A.C.H. (Recognizing Educational Aspirations and Career Horizons) November 2011 - December 2012
Baymont Inn and Suites May 2012 - October 2012
Advanced Vision Centers January 2011 - December 2011
The Ice Cream and Custard Shop August 2010 - August 2011
Skills
Hospitality, Targeted Selection..., Event Planning, Social Media, Event Management, Resume Writing, Tourism, New Hire Orientations, Team Leadership, Mentoring, Workshop Facilitation, Student Recruiting, Large Group Facilitation, Career Services, Delegation, Social Change, Front Office, Cover Letters, Guest Services, Hiring, Communication, Interviews, Customer Satisfaction, Writing, Onboarding
Education
Michigan State University 2012 — 2015
Bachelor of Arts (B.A.), Hospitality Administration/Management
Central Michigan University 2011 — 2012
Bachelor of Science in Business Administration, Hospitality
Eisenhower High School
Intuit 2014 - Present
Xilinx 2007 - 2008
Netflix May 1999 - September 2001
Teradyne September 1997 - May 1999
Apple 1996 - 1997
Fairmont Hotels & Resorts 1989 - 1996
Skills
Microsoft Office, Social Media, Event Management, Social Skills, Travel Management, Human Resources, Corporate Training, Freelance Writing, Marketing Research, Social Networking, Online Content, Executive Support, Conference Support, Permanent Staffing, High Volume Staffing, Behavioral Interviewing, Generalists, Corporate Recruiting, Restrac, Social Recruiting, E-recruitment, Employee Relations, Management, Event Planning, Marketing Strategy, Program Management, Recruiting, Training, Leadership, Interviews
Education
Marylhurst University 2010 — 2012
Bachelor of Science (B.S.), Business Management, 3.9
Marylhurst University 2010 — 2012
B.S, Business Management
San Jose State University 1999 — 2000
Certificate, Human Resources Management/Personnel Administration, General
De Anza College 1996 — 1999
Associate of Arts (A.A.), Child Development
Big Lots June 2014 - Present
Fairmont Hotels & Resorts January 2014 - May 2014
Sears Holdings Corporation October 2012 - December 2012
Ross Stores, Inc. September 2011 - May 2012
Walt Disney World January 2011 - August 2011
Skills
Customer Service, Digital Photography, Cashiering, Sewing, Quick Service, Organization &..., Up-selling, Employee Training, Telecommunication...
Education
California State University-Northridge 2012 — 2014
Bachelor of Science (BS), Business Management
West Valley College 2009 — 2012
Transfer Credits
Semester At Sea 2009 — 2009
University of Hartford 2008 — 2009
Business Management
Tilted Kilt Pub Long Beach June 2015 - Present
Pala Casino Spa and Resort April 2012 - May 2015
Renaissance Club Sport August 2008 - December 2010
Fairmont Hotels & Resorts August 2006 - August 2008
Balboa Bay Resort January 2004 - August 2006
Skills
Casino Gaming, Casino, Resorts, Food, Hospitality Industry, Hospitality Management, Banquets, Restaurants, Restaurant Management, Guest Service Management, Tribal Gaming, Indian Gaming, Pre-opening, Process Scheduler, VIP, Gaming Industry, Food, Customer Service, Leadership, Hospitality
Education
Colorado Christian University
Business
Fairmont Miramar Hotel & Bungalows February 2014 - Present
Fairmont Miramar Hotel & Bungalows July 2013 - February 2014
Fairmont Hotels & Resorts July 2010 - July 2013
Skills
Security Operations, Safety, Hospitality, Risk Management, Leadership, Hospitality Management, Hospitality Industry, Hotel Management, Hotels, Resorts, Property Management..., Budgets, Customer Satisfaction, Customer Service, Saflok, Executive Protection, Fire Safety, Radio Communication, Microsoft Office
Education
Moorpark College 2007 — 2009
Associate of Arts and Sciences (A.A.S.)
California State University-Northridge
Four Seasons Hotels and Resorts September 2015 - Present
Four Seasons Hotels and Resorts January 2014 - September 2015
Four Seasons Hotels and Resorts January 2012 - January 2014
Four Seasons Hotels and Resorts January 2007 - January 2012
Four Seasons Hotels and Resorts December 2005 - April 2007
Fairmont Hotels & Resorts January 2005 - December 2005
Skills
Hotel Management, Rooms Division, Hospitality Management, Hotels, Pre-opening, Hospitality Industry, Resorts, Front Office, Micros, Hospitality, Revenue Analysis, Food & Beverage, Yield Management, Opera, Property Management..., Banquets, Restaurants, Pre-opening experience, Tourism, Fine Dining, Concierge Services, Catering, Hotel Booking, Guest Service Management, Rooms Division..., Opening Hotels, Reservation, Leisure, Restaurant Management, MICROS, Reservations
Education
Royal Roads University 2006 — 2007
Bachelor's degree, International Business, Bachelor
Camosun College 2004 — 2006
Hotel Management Diploma, Hotel/Motel Administration/Management, Diploma
Expedia September 2012 - Present
Expedia February 2012 - September 2012
Travel Holdings, Inc. November 2010 - September 2011
Microsoft April 2008 - October 2010
Farecast.com August 2005 - April 2008
Venetian Hotel, Resort & Casino June 2004 - August 2004
Fairmont Hotels & Resorts January 2004 - January 2004
Yahoo! Inc. September 1998 - August 2003
International Travel Center January 1998 - August 2003
Counsel for International Educational Exchange July 1996 - April 1997
Skills
Online Travel, Start-ups, Cross-functional Team..., E-commerce, Hotels, Product Development, Product Management, Strategy, Management, Market Research, Business Strategy, User Experience, Program Management, Analytics
Education
Cornell University 2003 — 2005
Masters, Management
University of California, San Diego 1992 — 1996
Bachelors, Literatures in English
Hewlett-Packard August 2008 - Present
Royal Dutch Shell Oil March 2006 - July 2008
Getronics November 2005 - February 2006
Radiant system incorporated September 2005 - September 2005
TEKsystems / East Jefferson Hospital contract May 2005 - August 2005
Sodexo September 2003 - November 2004
Fairmont Hotels & Resorts March 1998 - September 2003
Athena International January 1997 - March 1998
Skills
ITIL, IT Service Management, Virtualization, Data Center, Cloud Computing, Windows Server, Servers, Active Directory, IT Strategy, Integration, Disaster Recovery, Solution Architecture, Business Analysis, Requirements Analysis, IT Management, HP
Education
University of Houston, C.T. Bauer College of Business 2008 — 2014
Bachelor's Degree, Major in Mathematics/ Minor in Business administration
ESI International 2008 — 2009
Managing projects and IT Risk management, PMI, Completed 5.5 Continuing education units equivalent to 55 PDU's towards PMI
University of New Orleans 2000 — 2005
Bachelor's Degree, Computer Science
Delgado Community College 1994 — 1996
Associate's Degree, Computer Information technology
Global net training academy/ Microsoft certifications 2007 — 2007
Microsoft Certified Information Technology Professional (MCITP)and M.C. Technology Specialist (MCTS), Enterprise desktop support technician on Windows Vista and Windows 7
Global knowledge Institute 2010 — 2010
Information technology infrastructure library v.3., ITL v. 3 Certification
New Horizons computer learning centers 2002 — 2005
CompTIA certifications, A+, Network +, Security+
Francisco Fajardo - Venezuela 1989 — 1992
High School, Sciences
Hotel Equities May 2015 - Present
Premier Hospitality Management, Inc. April 2015 - May 2015
Darco Hotels June 2012 - March 2015
T-System 2004 - 2012
Fairmont Hotels & Resorts March 2004 - July 2004
DoubleTree by Hilton May 2001 - February 2004
Choice Hotels International May 2000 - February 2001
Holiday Inn Hotel & Suites April 1991 - May 2000
Skills
Hospitality Management, Hotels, Hotel Management, Hospitality, Food & Beverage, Hospitality Industry, Revenue Analysis, Pre-opening, Restaurants, Employee Relations, Management, Budgets, Leadership, Training, Forecasting, Team Building, Recruiting, Operations Management, Inventory Management, Human Resources, Payroll
Education
Cornell University 2013 — 2014
Masters in Hospitality & Revenue Management
Wichita State University 1991 — 1993
Cowley County Community College 1986 — 1987
Demetris Unique Creations Event Hall August 2014 - Present
Demetris Unique Creations & Decor LLC February 2013 - Present
InterContinental Hotels Group August 2006 - January 2013
Fairmont Hotels & Resorts October 1993 - August 2005
Skills
Gifted in the..., Strategic Planning, Hospitality, Event Planning, Social Media, Event Management, Marketing, Customer Service, Management
Education
Delgado Community College 1984 — 1986
Fine/Studio Arts, General
Fairmont Hotels & Resorts October 2011 - Present
Fairmont Hotel Vancouver October 2008 - October 2011
Fairmont Hotel Vancouver September 2006 - 2008
The Fairmont Banff Springs May 2006 - September 2006
Ricky's All Day Grill July 1999 - July 2006
Skills
Sales, Hospitality, Customer Service, Front Office, Opera, Microsoft Office, Microsoft Excel, Microsoft Word, Food & Beverage, Server
Education
Douglas College
Graduate: Hotel and Restaurant Management Diploma Program, Hospitality Administration/Management
San Jose State University January 2006 - August 2014
Hilton Worldwide July 2013 - December 2013
Fairmont Hotels & Resorts November 1995 - November 1996
Sheraton April 1995 - October 1995
Sheraton May 1993 - April 1995
Sheraton May 1990 - May 1993
Skills
Hospitality Management, Human Resource..., Event Planning, Strategic Planning, Training, Operations Management, Student Development, Leadership, Community Development, Customer Service, Teaching/mentoring, Organizational..., Customer Relations, Community Relations, Human Resources, Management, Hotels
Education
Cornell University 1988 — 1990
Masters, Hotel Administration
California State University-Long Beach
Bachelor of Arts (B.A.), Sociology
TMI Hospitality January 2005 - Present
TMI Hospitality August 1999 - December 2004
La Quinta 1997 - 1999
Executive Tower Hotel 1996 - 1997
Courtyard by Marriott 1987 - 1996
Ramada Hotel Westminster 1986 - 1987
Marriott International 1983 - 1986
Fairmont Hotels & Resorts 1982 - 1982
Skills
Revenue Analysis, Hospitality Management, Yield Management, Hotel Management, Hospitality Industry, Front Office, Property Management..., Pre-opening, Rooms Division, Micros, Lodging, Opening Hotels, Hotels, Guest Service Management, Renovation, Strategic Leadership, Banquets, Restaurants, Customer Satisfaction, Hospitality, Food & Beverage, Restaurant Management, Hotel Booking, Training, Catering, Convention Services, Fine Dining, Revenue Forecasting, MICROS
Education
Metropolitan State University of Denver 1983 — 1985
Bachelor's degree, Hotel, Motel, and Restaurant Management
University of Northern Colorado 1981 — 1982
Business Administration, Management and Operations
Colorado School of Mines 1980 — 1981
Chemical Petroleum Refining
The cocoa bean bakery June 2007 - Present
Harrahs New Orleans March 2003 - April 2007
Fairmont Hotels & Resorts 1997 - 2003
Education
Delgado Community College 1994 — 1997
Associate of Arts and Sciences (AAS)
Southeastern Louisiana University
Southeastern Louisiana University
Loews Hotels February 2014 - Present
Fairmont Hotels & Resorts February 2012 - January 2014
Hilton Worldwide January 2011 - January 2012
SABB March 2008 - September 2008
Skills
Hospitality, Hospitality Management, Hotel Management, Hotels, Hospitality Industry, Revenue Analysis, Resorts, Front Office, Yield Management, Tourism, Rooms Division, Property Management..., Hotel Booking, Food & Beverage, Event Planning, Sales Management, Leisure Travel, Leadership Development
Education
Cornell University 2012 — 2013
eCornell Certificate, Hotel Revenue Management
Florida International University 2009 — 2011
Master of Science (M.S.), Hospitality Administration/Management
King Saud University 2004 — 2008
Bachelor of Arts (B.A.), Language Interpretation and Translation
River West Meeting Associates, Inc. March 2010 - Present
Fairmont Hotels & Resorts June 2007 - March 2010
The Richden Company July 2004 - June 2007
Skills
Trade Shows, Event Management, Event Planning, Meeting Planning, Public Relations, Hospitality, Hotel Management, Hospitality Management, Banquets, Hospitality Industry, Attention to detail,..., Strong project..., Site Selection, Budgeting, Menu Planning, Hotels, Marketing, Tourism, Customer Service, Food & Beverage, Menu Development
Education
Kendall College 2006 — 2007
Personal Chef and Catering Certificate
Columbia College Chicago 2000 — 2004
Bachelor of Arts (BA), Marketing Communications
GoodLife Fitness November 2011 - Present
GoodLife Fitness November 2009 - October 2011
Fairmont Hotels & Resorts May 2007 - September 2009
Skills
Time Management, Sales, Fitness, Event Planning, Team Building
Education
Carleton University
Bachelor's degree, Psychology
Black Cloud resources, LLC June 2013 - Present
Native Resource Group January 2012 - Present
Summit Resources, LLP May 2013 - April 2014
316 March 2011 - June 2013
Gunter Land Services, LLC June 2012 - March 2013
Mustang Agency, Inc. January 2005 - January 2012
Eagle Land Services May 2011 - December 2011
Fairmont Hotels & Resorts April 2008 - April 2009
Gnekow Family Winery August 2001 - October 2002
Xerox January 1997 - November 1999
Skills
Mineral Rights, Title Opinions, Division Orders, Natural Gas, Energy Industry, Petroleum, Gas, Title Searches, Oil/Gas, Pipelines, Operating Agreements, Energy, Culinary Arts, Entremetier, Saucier, Garde Mange, Music Industry, Musical Instruments, Contract Negotiation, Sales, Due Diligence, Minerals, Supervisory Skills, Abstracting, Chain of Title, Land Acquisition, Leases, Oil, Shale, Titles, Upstream, Easements, Deeds, Lease Negotiations, Marcellus Shale, Joint Ventures, Acquisitions, Surface, Leasehold, Right-of-Way Acquisition
Education
Industrial Welding Academy 2014 — 2014
SMAW-pipe, Welding Engineering Technology/Technician
Le Cordon Bleu College of Culinary Arts-Dallas 2007 — 2009
Culinary Arts, Culinary Arts/Chef Training, 3.8
Southern Methodist University 2000 — 2001
Unix Systems Administrator, Computer Engineering
Dallas County Community College 1997 — 1999
Forestry Services and Wildlife Management
Fairmont Hotels & Resorts August 2013 - Present
Facebook October 2012 - January 2013
Vertex Pharmaceuticals April 2011 - February 2012
Gaylord Entertainment July 2010 - April 2011
Argus International Risk Services June 2008 - July 2010
Genentech March 2004 - April 2008
Marriott International September 1997 - March 2004
Medallion Hotels 1993 - 1997
Skills
Physical Security, Investigations, Project Implementation, Project Delivery, Cost Control, Asset Protection, Workers Compensation, General Liability, Microsoft Office, Hospitality Management, Executive Protection, Interviewing, Employee Hiring, Business Travel, Financial Management, Disaster Preparedness, Disaster Response, Emergency Operations, Security Management, Security Audits, OSHA, Safety Management, Electronic Security..., Contract Management, Financial Forecasting, P&L experience, Customer Satisfaction, Employee Training, New Hire Training, International Travel, Crisis Management, Private Investigations, Security, Emergency Management, Interviews, Safety Management..., Loss Prevention, Corporate Security, Workplace Violence, Surveillance, Risk Assessment, Background Checks, Firearms, Access Control, CCTV, Internal Investigations, Counterterrorism, Security Training, Protection, Security Operations
Education
Dallas Baptist University 1991 — 1991
Law Enforcement Academy
Bain & Company August 2014 - Present
Elevage Events January 2011 - Present
InterContinental Hotels Group May 2013 - June 2014
Public Hotel Chicago July 2012 - May 2013
Fairmont Hotels & Resorts September 2008 - July 2012
Engaging Events by Ali May 2008 - January 2011
Fairmont Chicago, Millennium Park September 2008 - May 2009
Skills
Excel, Word, Wordpress, PowerPoint, PMS, meeting matrix, Forecasting, Outlook, Delphi, Microsoft Excel, Microsoft Office, Catering, Project Planning, Banquets, Property Management..., Customer Service, Hotels, Hospitality, Microsoft Word, Menu Development, Matrix Management, Sales, Food & Beverage, Hospitality Management, Budgets, Convention Services, Customer Satisfaction, Event Management, Event Planning, Food, Front Office, Hospitality Industry, Hotel Management, Marketing, Meeting Planning, Micros, Negotiation, Process Scheduler, Resorts, Restaurants, Revenue Analysis, Time Management, Tourism, Weddings, WordPress
Education
Purdue University 2003 — 2007
Bachelor of Science, Retail Management; Communication
Cornell University
Master Certificate, the Essentials of Hospitality Management
Cornell University
Master Certificate, Revenue Management
Fairmont Hotels & Resorts October 2003 - Present
Education
Chicago State University
Fairmont Raffles Hotels International July 2011 - Present
Fairmont Raffles Hotels International April 2009 - July 2011
Fairmont Hotels & Resorts December 2006 - April 2009
Skills
Hotels, Hospitality, Campaign Management
Education
Dalhousie University 2002 — 2006
Bachelor of Commerce, Business Management
Fairmont Hotels & Resorts March 2012 - Present
Cocos Restaraunt and Bakery May 2010 - Present
Cocos Restaraunt and Bakery May 2010 - Present
Cocos Restaraunt and Bakery 2010 - 2012
Skills
Food, Food, Restaurants, Menu Development, Hospitality, Culinary Skills, Banquets, Hospitality Management, Fine Dining, Food Safety, Restaurant Management, Hospitality Industry, Cuisine, Hotels, Pre-opening, HACCP, Catering, Recipes
Education
California State University-San Bernardino
The Fairmont San Francisco October 2014 - Present
Fairmont Hotels & Resorts February 2013 - October 2014
Fairmont Hotels and Resorts June 2012 - February 2013
Fairmont Hotels and Resorts July 2009 - July 2012
Macy's September 2005 - November 2008
Skills
Microsoft Office, Opera, Lotus Notes, Excel, Word, PowerPoint, Outlook, Problem Solving, Conflict Resolution, Independent, Team Oriented, Customer Satisfaction, Telephone Skills, Time Management, Customer Service, Microsoft Word, Team-oriented, Management, Microsoft Excel, Access, Invoicing, Retail, Hospitality, Teamwork, Hotels, Data Entry
Education
San Jose State University 2006 — 2008
B.S. Degree, Business Administration; Marketing
De Anza College 2003 — 2006
A.A. Degree, General Education; Business Administration
Choice Organic Teas December 2013 - Present
Jackson Hewitt December 2013 - April 2014
W Hotels December 2012 - December 2013
Fairmont Hotels & Resorts August 2012 - January 2013
Sheraton January 2011 - July 2011
The Peaks Resort & Spa April 2009 - September 2010
Skills
Events Coordination, Communication, Marketing, Customer Service, Customer Satisfaction, Quality Management, Risk Management, Business Planning, Account Management, Research, Microsoft Word, Microsoft Excel, PowerPoint, Microsoft Office, Cultural Diversity, Project Planning, Project Management, Team Leadership, Leadership, Interpersonal..., Event Management, Event Planning, Training
Education
Central Washington University
Bachelor’s Degree, Accounting and Business/Management
Edmonds Community College 2012 — 2014
Associate’s Degree, Accounting and Project Management
The Westin Mission Hills Golf Resort October 2014 - Present
Miramonte Resort and Spa, A Destination Hotels & Resorts Luxury Location December 2011 - June 2014
La Quinta Resort & Club December 2009 - 2011
Hotels and Resorts of Halekulani April 2004 - December 2009
Fairmont Hotels & Resorts April 2000 - April 2004
The Ritz-Carlton Hotel Company LLC January 1999 - April 2000
Adams Mark Hotels & Resorts March 1996 - January 1999
Hyatt Hotels Corporation 1991 - 1996
Skills
Resorts, Hospitality Industry, Hotels, Revenue Analysis, Hotel Management, Hospitality Management, Hospitality, Pre-opening, Yield Management, Food & Beverage, Tourism, Catering, Meeting Planning, Rooms Division, Banquets, Property Management..., Front Office, Convention Services, OnQ, Fine Dining, Leisure, Sales, Spa
Education
Cleveland State University
DePaul University September 2012 - December 2012
Sendelan International Trading Company June 2012 - December 2012
Fairmont Hotels & Resorts November 2010 - April 2011
Chengdu University of Technology November 2010 - April 2011
Tingyi (Cayman Islands) Holding Company May 2008 - June 2009
Skills
Microsoft Office, Chinese culture, Human Resources, Teamwork
Education
DePaul University 2011 — 2013
Master of Science (MS), Human Resources Management, 3.8/4.0
Chengdu University of Technology 2007 — 2011
Bachelor's degree, Tourism and Travel Services Management, 3.6/4.0
Kimpton Hotels & Restaurants July 2009 - Present
Kimpton Hotels & Restaurants January 2008 - July 2009
Kimpton Hotels & Restaurants June 2007 - January 2008
Fairmont Hotels & Resorts October 2002 - April 2006
Skills
Online Marketing, Social Media Marketing, Internet Marketing, Digital Marketing, Sales Management, Marketing Management, Hotels, PPC, SEO, Web Marketing, Strategy, Web Analytics, Online Advertising, Marketing, Market Research, SEM, Competitive Analysis, Email Marketing, Hospitality, Sales, Social Media, Advertising, Hospitality Management, Management, Hospitality Industry
Education
Cornell University
Master's, Management of Hospitality, Yield Management & Electronic Distribution
University of New Hampshire
Bachelor's, History
IS Event Solutions July 2012 - Present
Fairmont Hotels & Resorts January 2012 - April 2012
University of Waterloo September 2010 - December 2011
Country Club de Montreal April 2008 - August 2011
C3 Events Group Inc. January 2009 - August 2009
Earthvalues Institute May 2008 - May 2009
Ski Morin-Heights December 2004 - April 2007
Skills
Leadership, Project Planning, PowerPoint, Strategic Planning, Coordinating Special..., Microsoft Excel, Photoshop, Leadership Techniques, Sports, Program Evaluation, Communication Techniques, Energetic team player, Multi-tasking Skills, Close Attention to..., Analytical and Problem..., Microsoft Office,..., iMovie, Exceptionally Organized, Analysis of leisure..., Adobe Design Programs, Budget Monitoring, Leading small and large..., Perfectionist, Services Marketing, Quick Thinker, Outstanding..., Joomla, WordPress, Shocklogic
Education
University of Waterloo 2009 — 2011
Bachelor of Arts, Honors Recreation and Business
Dawson College 2006 — 2009
Diploma of College Studies (DEC), Community Recreation and Leadership Training
Chambly Academy Highschool 2001 — 2006
Highschool Degree
Four Seasons Lanai November 2013 - Present
Fairmont Hotels & Resorts April 2001 - June 2013
Tierney & Company Communications 1999 - 2001
Lou Hammond & Associates 1998 - 1998
M. Silver & Associates 1996 - 1997
Skills
Public Relations, Luxury Brand Marketing, Media Relations, Integrated Marketing, Crisis Communications, Social Media, Social Media Marketing, Press Releases, Corporate Social..., Hotels, Hospitality, Internal Communications, Tourism, Event Management, Strategy, Publicity, Magazines, Strategic Planning, Blogging, Creative Direction, Management, Corporate Communications, Marketing Communications, Strategic Communications
Education
Hunter College 1993 — 1995
Masters of Science, Urban Affairs
Hamilton College 1985 — 1989
Bachelor of Arts (B.A.), Political Science and Government, cum laude
Cornell University
Marketing Certificate
PNC October 2014 - June 2015
5LINX Enterprises Inc. August 2013 - January 2015
Fairmont Hotels & Resorts December 2012 - October 2014
Fairmont Hotels & Resorts May 2010 - December 2012
Reformed Presbyterian Home 2006 - 2010
Skills
Customer Service, Telephone Skills, Microsoft Office, Management, Team Building, Switch Board, Property Management, InTouch, Telecommunications, Microsoft Excel, Keyboard Skills, Internet, Social Media Marketing, Microsoft Word, Direct Sales, Micros, Marketing Communications, Accounting, Online Advertising, Opera, Time Management, Outstanding..., Data Analysis, Problem Analysis
Education
Carlow University 2014 — 2016
BSN, Management in Health Services, Freshman
Community College of Allegheny County 2010 — 2011
Registered Nursing/Registered Nurse, 3.6
Robert Morris University 2008 — 2009
Registered Nursing/Registered GPA of 3.8, deans list twice, maintaining 18 credits per semesters.
Sienna Senior Living (formerly Leisureworld Senior Care Corporation) October 2014 - Present
B.G.T.R. Venture Capital October 2013 - Present
Fairmont Hotels & Resorts 2001 - 2013
Canadian Pacific Hotels 1991 - 2001
Canadian Pacific Hotels 1989 - 1991
Canadian National Hotels 1984 - 1989
Air Canada 1981 - 1984
Skills
Loyalty..., Communications and..., Research and..., Tourism, Marketing Strategy, Marketing Communications, Event Management, Social Media Marketing, Marketing, Event Planning, Social Media, Public Relations, Digital Marketing, Brand Development, Direct Marketing, Trade Shows, Hospitality, Start-ups, Strategic Planning, Strategy, Team Leadership, Team Management, Leadership, Cross-functional Team...
Education
Dalhousie University
Master of Business Administration (M.B.A.)
University of Toronto
Honors Bachelor of Arts
Quest Resource Management Group October 2014 - Present
BioRX March 2014 - September 2014
Premiere Center for Health and Wellness March 2013 - March 2014
Thompson Plumbing, Heating, and Cooling July 2010 - March 2013
Famous Footwear January 2010 - June 2010
Life Uniform February 2009 - January 2010
Fairmont Hotels & Resorts October 2008 - December 2008
Bath & Body Works November 2007 - August 2008
JCPenney August 2007 - January 2008
Ethan Allen Retail, Inc. January 2007 - July 2007
Skills
Merchandising, Inventory Control, Store Management, Visual Merchandising, Team Building, Marketing, Public Speaking, Strategic Planning, Social Media, New Hire Orientations, Talent Acquisition, New Business Development, Project Planning, Sales, Outlook, PowerPoint, Management, Time Management, Employee Relations, Telephone Skills, Small Business, Operations Management, Customer Service, Microsoft Office
Education
Cincinnati State Technical and Community College 2011 — 2012
Associate's degree, Business Administration and Management, General
International Academy of Design and Technology-Chicago 2005 — 2008
Bachelor of Arts (BA), Retail Management
Inn of Chicago Magnificent Mile September 2012 - June 2013
DoubleTree by Hilton Chicago Magnificent Mile November 2008 - September 2012
Fairmont Hotels & Resorts September 2007 - 2008
Millennium Knickerbocker Hotel July 2006 - September 2007
Millennium Knickerbocker Hotel December 2004 - June 2006
Millennium Knickerbocker Hotel January 2004 - December 2005
Skills
Hotels, Hospitality Management, Hospitality, Hospitality Industry, Hotel Management, Front Office, Resorts, Pre-opening, Rooms Division, Event Planning, Customer Service, Restaurants, Event Management, Employee Relations, Budgets, Team Building, Sales, Payroll, Recruiting, Human Resources, Job Coaching, FMLA, Hiring, Deferred Compensation, HR Policies, Employee Benefits, New Hire Orientations, HRIS, Labor Relations
Education
Instituto Cervantes 2006 — 2007
Spanish--Writing and Conversational
DePaul University 2006 — 2006
PHR Certification, Human Resources
DePaul University 1998 — 2001
Graduate Studies, Writing
Saint Xavier University 1996 — 1998
BA, English
Fairmont Hotels & Resorts July 2014 - Present
Fairmont Hotels & Resorts August 2013 - Present
Telluride Film Festival May 2014 - August 2014
EcoAction Partners May 2013 - July 2014
Telluride Festivarian Magazine February 2013 - September 2013
Telluride.com January 2013 - April 2013
Save the Redwoods League June 2012 - August 2012
Rocky Mountain Field Institute July 2010 - May 2012
Colorado College June 2010 - April 2012
Rocky Mountain Field Institute August 2010 - November 2011
Skills
Grant Writing, Editing, Nonprofits, Conservation Issues, Ecology, Photoshop, InDesign, Botany, Outdoor Education, Natural Resource..., Research, Graphic Design, Environmental..., Travel Photography, Microsoft Office, Writing, Event Planning, Proposal Writing, Data Entry, Wilderness Medicine, Adventure Travel
Education
Colorado College 2008 — 2012
Bachelor of Arts, Environmental Science
Salamander Resort & Spa April 2015 - Present
Destination Hotels & Resorts January 2014 - October 2014
Lansdowne Resort September 2012 - November 2013
Wild Dunes Resort January 2010 - September 2012
The Boars Head July 2007 - December 2009
The Boars Head October 2005 - June 2007
Fairmont Hotels & Resorts December 2002 - September 2005
Destination Hotels & Resorts July 2001 - December 2002
Destination Hotels & Resorts September 1998 - July 2001
ANA Hotels, International June 1997 - September 1998
Skills
Hotel Management, Yield Management, Banquets, Resorts, Hotels, Hospitality Management, Front Office, Corporate Events, Culinary Skills, Food & Beverage, Meeting Planning, Micros, Tourism, Food Safety, Wine, Hospitality Industry, Restaurants, Fine Dining, Food Service, Catering, Pre-opening, Delphi, Revenue Analysis, Rooms Division, Restaurant Management, Hospitality, Menu Development, Convention Services, Cuisine, Luxury, Property Management..., Guest Service Management, Menu Costing, Pre-opening experience, Lodging, Recipes, Opening Hotels, Culinary Management, Food, Menu Engineering, Gourmet, OnQ, F&B Management, Cost Control, Concierge Services, Food Quality, Opera, New Restaurant Openings, MICROS, Event Management
Education
Cornell University
Darden School of Business
Sun Life Financial June 2012 - Present
Consumer Intelligence Group Inc. March 2010 - February 2012
Innovapost July 2008 - December 2009
Fairmont Hotels & Resorts January 2008 - July 2008
Acxiom Canada March 2007 - October 2007
Cornerstone Group of Companies August 2004 - March 2007
Wood & Associates July 1999 - July 2004
Skills
Direct Marketing, SQL, Data Analysis, Database Management, Database Marketing, Management, Troubleshooting, Database Admin, T-SQL, Databases, Business Intelligence, ETL, Analytics, SDLC, Data Modeling, Microsoft SQL Server, Database Design, Visio, Requirements Gathering, SSIS, Crystal Reports, Systems Analysis
Education
CDI College 1997 — 1998
diploma, programmer
The Hospital for Sick Children December 2012 - Present
Regional Municipality of Durham April 2003 - December 2012
Government of Ontario September 2001 - April 2003
Fairmont Hotels & Resorts 2000 - 2001
AXA Canada Inc. 1989 - 2000
Skills
PeopleCode, PeopleTools, SQR, Crystal Reports, Process Scheduler, SQL, nVision, PeopleSoft, Financials, XML Publisher, Data Conversion, Oracle SQL, Oracle, Process Improvement, Integration, Software Documentation, PMP, Requirements Analysis, Business Analysis, PeopleSoft Financial, ERP, Software Project..., Project Management, Business Process..., Requirements Gathering, Process Engineering, SDLC, Analysis, Business Process, Systems Analysis, Business Intelligence, Visio, Databases
Education
Concordia University
Bachelor of Commerce (B.Comm.), Accounting
Omni La Costa Resort and Spa April 2010 - Present
Bellus Academy January 2013 - Present
University of California, Irvine Extension January 2011 - Present
Spa Connection January 2011 - Present
Se San Diego Hotel January 2008 - April 2010
Hyatt Regency Huntington Beach 2004 - 2007
Grand Hyatt Kauai Resort and Spa September 2001 - September 2004
Grand Hyatt Kauai Resort & Spa September 1999 - September 2001
Canadian Pacific Hotels and Resorts May 1993 - September 1999
Fairmont Hotels & Resorts 1993 - 1999
Skills
Hotels, Hospitality Management, Hospitality Industry, Pre-opening, Resorts, Spa, Hotel Management, Revenue Analysis, Hospitality
Education
Ryerson University 1992 — 1995
Bachelor, Hospitality and Tourism Management
Carleton University 1989 — 1992
Bachelor of Commerce (B.Com.), Business Administration and Management, General, 3 years
Starwood Hotels & Resorts Worldwide, Inc. 2010 - 2013
Fairmont Hotels & Resorts 2007 - 2009
Warwick International Hotels 2006 - 2007
Skills
Hospitality, Maintaining Strong..., Prospecting New Clients, Contract Negotiation, Competitive Analysis, Union Relations, Rooms Division, Food & Beverage, Property Management..., Opening Hotels, Sales Management, Hotel Management, Hospitality Management, Yield Management, Hotels, Pre-opening, Sales, Resorts, Revenue Analysis, Hospitality Industry, Restaurants
Education
Cornell University 2003 — 2006
Bachelor of Science (BS), Industrial and Labor Relations
BCD M&I May 2015 - Present
Hotel Granduca October 2014 - May 2015
Four Seasons Hotels and Resorts June 2013 - October 2014
Fairmont Hotels and Resorts March 2010 - March 2013
Fairmont Hotels & Resorts October 2008 - March 2010
Universal Orlando May 2007 - October 2008
SeaWorld Orlando April 2006 - May 2007
Walt Disney World 2002 - 2004
Skills
Hospitality Management, Hospitality, Hotels, Banquets, Catering, Food & Beverage, Corporate Events, Hospitality Industry, Menu Development, Meeting Planning, Hotel Management, Event Management, Customer Service, Entertainment, Sales, Revenue Analysis, Convention Services, Resorts, Public Relations, Sales Management, New Business Development, Solution Selling
Education
Cornell University 2010 — 2011
Certificate in Hospitality Management, Hospitality Management
University of Central Florida
Communications
Fairmont Hotels & Resorts July 2012 - September 2012
Chobani May 2012 - July 2012
University of Oregon May 2012 - July 2012
Eugene Fire and EMS April 2011 - February 2012
Sky High Sports November 2010 - March 2011
Quest Software June 2010 - August 2010
Outta Bounds Events Inc. June 2010 - August 2010
Chapman University August 2009 - May 2010
Marriott International June 2008 - August 2009
Skills
Time Management, Close Attention to..., Photography, Customer Service, Micros, Organization, Confidentiality, Multi Tasking, First aid training, Food and beverage, Guestware, Marriott Property..., RescueNet, Availity, HVAC, Microsoft Excel, Teamwork, Hospitality, Social Networking, Facebook, First Aid
Education
University of Oregon 2011 — 2014
Bachelor of Arts (BA), General Social Science: Economics, Business, and Society
Santa Margarita Catholic High School 2005 — 2009
Chapman University
Keller Williams Realty Biltmore Partners March 2015 - Present
Fairmont Hotels & Resorts September 2012 - Present
Fairmont Scottsdale Princess October 2013 - June 2014
Scottsdale Healthcare February 2012 - March 2013
Greystar May 2011 - September 2012
Skills
Customer Service, Sales, Microsoft Technologies, Certified Nursing..., Bartending, New Restaurant Openings, Organizational..., Sales Effectiveness, Hospitality Management, Hotels, Tourism, Hospitality Industry, Catering
Education
Scottsdale Community College 2011 — 2012
Associate of Arts (A.A.), General Studies
Delta College 2009 — 2011
Registered Nursing/Registered Nurse
Arizona school of Real Estate and Business
Real estate License, Real Estate
Fairmont Hotels & Resorts January 2008 - Present
Sunset Dental Corporation March 2002 - May 2006
Skills
Hotels, Hospitality
Education
California State University-Los Angeles
FIDM/Fashion Institute of Design & Merchandising-San Francisco
PCM & Associates October 2010 - Present
Fairmont Hotels & Resorts February 2010 - Present
Fairmont-Raffles-Swissotel January 2009 - February 2010
Fairmont Hotels & Resorts January 2009 - February 2010
Vintage Hotels August 2005 - January 2009
InterContinental Hotels Group August 2001 - March 2005
Education
Concordia University
Arts, design
Fairmont Hotels & Resorts May 2015 - Present
Philz Coffee June 2013 - May 2015
Modis June 2012 - June 2013
Apple November 2007 - July 2012
Skills
Recruiting, Sourcing, Applicant Tracking..., iWork, Customer Service, OS X, New Hire Orientations, Networking, Screening, Management, Social Networking, Technical Recruiting, Time Management, Customer Relations, Customer Satisfaction, Talent Acquisition, Internet Recruiting, College Recruiting, Employee Relations, Mac, Microsoft Office, Customer Experience, Training, PowerPoint, Outlook, Facebook, Teamwork, Contract Recruitment, Talent Management, Mac OS X, iLife, Social Media, Word, Windows, Public Speaking, Social Media Marketing, Writing, Creative Problem Solving, Online Marketing, Interviewing Skills, Leadership Development, Staff Retention, Staff Development
Education
Santa Clara University 2009 — 2011
B.A, English
De Anza College 2006 — 2009
AA, English/Social Behavioral Science
Fairmont Hotels & Resorts December 2014 - January 2015
InterContinental Hotels & Resorts July 2014 - August 2014
Skills
Human Resources, Management, Sales, Training, Microsoft Word
Education
Cornell University School of Hotel Administration 2015 — 2019
Bachelor’s Degree, Hotel Management
Starr Companies April 2015 - Present
V's Automotive & Performance 2013 - 2015
Victoria's Secret Pink April 2012 - October 2014
Max Studio August 2010 - April 2013
Fairmont Hotels & Resorts January 2008 - June 2008
Skills
Customer Satisfaction, Finance, Sales, Inventory Management, Customer Service, trilingual, Leadership Development, Profit, Marketing, Project Management, Problem Analysis, Analytic Problem Solving, Management, Time Management, Accounting, Accounts Receivable, Accounts Payable, Corporate Finance, Strategic Planning, Leadership, Managerial Finance, Microsoft Excel, PowerPoint, Microsoft Word
Education
California State University-Fullerton 2013 — 2015
Bachelor of Business Administration (BBA), Finance and International Trade
Santiago Canyon College 2010 — 2012
Associate of Arts and Sciences (AAS), Accounting and Business/Management
Fairmont Hotels & Resorts September 2015 - Present
Century Plaza Hotel & Spa March 2013 - Present
Skills
Hospitality Management, Guest Satisfaction, Front Office, Tourism, Hotel Management, Generating Revenue, Guest Recovery, Marketing Strategy, Revenue Analysis, Yield Management, Hotels, Hospitality Industry, Rooms Division, Property Management..., Resorts, Hospitality, Food & Beverage, Guest Service Management, Pre-opening
Education
Cornell University 2013 — 2013
Certification, Revenue Management
Royal Roads University 2009 — 2010
Bachelor of Commerce, Entrepreneurial Management
Vancouver Community College 2006 — 2008
Diploma, Hospitality Management
San Jose Convention & Visitors Bureau January 2015 - September 2015
San Jose Convention & Visitors Bureau November 2010 - January 2015
Equity Office Properties Trust October 2003 - November 2010
Fairmont Hotels & Resorts January 1993 - January 2000
Marriott Hotels January 1987 - January 1993
Skills
Hospitality Management, Customer Retention, Account Management, Convention Centers, Retail Marketing, Retail Design, Capital Budgeting, Operating Budgets, Project Management, Facility Expansion, Procurement, Event Management, Vendor Relationship..., Vendor Contracts, Contract Negotiation, Leadership Development, Marketing Strategy, Meeting Planning, Hotels, Hospitality, Budgets, Management, Trade Shows, Hotel Pre Openings
Education
California State University-Sacramento 1982 — 1986
Bachelor of Business Administration (BBA), Business Administration and Management, General
Fairmont Hotels & Resorts June 2015 - Present
Little Prep Preschool October 2010 - May 2015
Crawford Hoying November 2010 - November 2014
Skills
Social Media, Public Speaking, Microsoft Office, Editing, Event Management, Research, Higher Education, English, Teamwork, Blogging, Writing, Spanish, Portuguese, Brazilian Portuguese, Management, Budgeting, Creative Strategy, MICROS
Education
The Ohio State University 2006 — 2010
Bachelors, Portuguese Language and Literature
Columbus State 2003 — 2006
Associate's degree, Sport and Fitness Administration/Management
Fairmont Hotels & Resorts December 2014 - Present
Nordstrom May 2012 - December 2014
Wells Fargo October 2011 - 2012
Bead Society of Orange County, Affliate of Bowers Museum of Cultural Art December 2010 - May 2011
Finish Line March 2008 - March 2008
Anchor Blue Retail Group November 2004 - November 2006
Skills
Advertising, Promotions, Microsoft Office, Word, Excel, Event Planning, Customer Relations, Customer Service, Office Administration, Front Office, Management, PowerPoint, Sales, Microsoft Excel, Microsoft Word, Public Speaking, Social Media, Facebook
Education
California State University-Fullerton 2009 — 2011
BA, Entertainment studies
Falck June 2015 - Present
REI May 2015 - Present
ParkOps Parking Management Service January 2015 - Present
Telluride Ski Resort May 2014 - October 2014
Telluride Ski Resort November 2013 - April 2014
Fairmont Hotels & Resorts November 2013 - April 2014
Maine Conservation Corps April 2013 - November 2013
Telluride Ski Resort November 2012 - April 2013
Northern Tier High Adventure May 2012 - August 2012
Telluride Ski Resort November 2011 - April 2012
Skills
Public Speaking, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Research, Backpacking, Canoeing, Skiing, White water rafting, Public Relations, Volunteer Management
Education
Thomas Jefferson University 2015 — 2015
EMT-B
Clark University 2007 — 2012
Environmental Science, Earth Systems Science
Four Seasons Hotels and Resorts June 2015 - August 2015
The 90th Hotel Ezra Cornell September 2014 - March 2015
The 90th Hotel Ezra Cornell September 2014 - March 2015
Park Hyatt July 2014 - August 2014
Fairmont Hotels & Resorts November 2013 - June 2014
Crowne Plaza® Hotels & Resorts July 2013 - June 2014
Porsche June 2012 - August 2012
Skills
Leadership, Customer Service, Public Speaking, Teamwork, Hospitality, Leadership Development, Management, Networking, Microsoft Office, PowerPoint, Microsoft Excel, Social Media, Sales, Delphi Sales & Catering..., Opera Property..., Research, Microsoft Word, Event Planning, Hotels
Education
Cornell University 2014 — 2018
Bachelor's Degree, Hospitality Administration/Management
Arnold O. Beckman High School 2010 — 2014
The Claremont Hotel Club and Spa February 2015 - Present
Fairmont Hotels & Resorts September 2014 - January 2015
PetSmart July 2013 - December 2014
PetSmart September 2008 - July 2013
California's Great America July 2003 - July 2011
Skills
Training & Development, Customer Service, Scheduling, Excel, Employee Hiring, Operations Management, Dog Training, Supervisory Experience, Safety Audits, Cashiering, Microsoft Excel, Process Scheduler, Recruiting, Employee Training, District Pet Training..., Pets, Management, Training, Retail, Leadership, Auditing, Hiring
Education
City College of San Francisco 2012 — 2014
Associate of Science (A.S.), Hotel/Motel Administration/Management
Fairmont Hotels & Resorts November 2011 - Present
IBEW local 26 May 2005 - May 2010
Skills
Pre-opening, Resorts, Hotels, Hotel Management, Hospitality Industry, Property Management..., Hospitality Management, Hospitality, Revenue Analysis, Front Office, Food & Beverage, Cost Control, Restaurants, Yield Management, Facilities Management, Process Scheduler, Budgets, Tourism, HVAC, Preventive Maintenance
Education
Cornell University 2011 — 2012
Masters Certificate in Systems design and project leardership, Systems Design and Project Management
Charles County Career and Technology Center 1998 — 2000
diploma in HVACR, Heating, Air Conditioning, Ventilation and Refrigeration Maintenance Technology/Technician
LaPlata High School
Diploma, Project leadership and Systems Design
Sun Life Financial March 2010 - Present
Sun Life Financial November 2008 - March 2010
Sun Life Financial December 2004 - November 2008
Fairmont Hotels & Resorts August 2002 - December 2004
Fairmont Hotels & Resorts August 1998 - December 2000
Skills
Internal Investigations, Business Writing, Corporate Fraud..., Investigative Research, Interviewing Skills, Insurance Fraud, Customer Service, Event Planning, Relationship Building, Project Management, Fraud, Insurance, Policy, Risk Management, Leadership, Business Analysis
Education
Centennial College 1995 — 1998
Ontario College Advanced Diploma, Business, Hospitality and Tourism
CENTURY 21® SecretaryGASXCJanuary 2014 - Present
Fairmont Hotels & Resorts January 2013 - April 2013
Asian Development Bank June 2012 - June 2012
AstraZeneca January 2012 - February 2012
Skills
Graphic Design, Government, Grant Writing, Oil & Gas, Lead Generation, Gas, General Ledger, Human Resources, Healthcare, Higher Education, Hospitals, Hospitality, Healthcare Management, Residential Homes, Core Java, JSP, Java Enterprise Edition, jQuery, Journalism, JavaScript
Education
California State University-Los Angeles
The Salvation Army in Canada July 2015 - Present
Fairmont Hotels & Resorts June 2011 - Present
Curateur public du Québec October 2014 - April 2015
L'Hotel Montreal May 2014 - July 2014
L'Hotel Montreal May 2013 - May 2014
Sutton sur L'Ile May 2012 - September 2013
Skills
Microsoft Office, Customer Service, Office Administration, Teamwork, Hospitality, PowerPoint, Time Management, Microsoft Excel, Research, Management, Sales, Microsoft Word, Advertising, Data Entry, Administrative..., Event Planning, Customer Satisfaction, Human Resources, Telecommunications, Concierge Services, Office Management, Telephone Skills, Administration, Training, Fundraising, Event Management, Editing, Creative Writing, Spreadsheets, Recruiting, Access, Invoicing, Inventory Management, Spanish, Outlook, Critical Thinking, Employee Relations, Russian, Ukrainian, PSO software
Education
Concordia University 2013 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 1st year
Concordia University 2011 — 2013
Bachelor of Arts (B.A.), Sociology and Anthropology minor in Psychology, 2nd year
Dawson College 2009 — 2011
Social Science Profile, Law, Society and Justice
Collège Français Montreal 2006 — 2009
Secondary education, Business Administration and Management, General
University of Winnipeg November 2010 - Present
University of Winnipeg September 2009 - April 2012
University of Winnipeg February 2009 - October 2010
University of Winnipeg 2007 - 2009
Fairmont Hotels & Resorts December 2007 - December 2008
University of Winnipeg Student Association September 2007 - April 2008
Sumithra Apparel Pvt Ltd 2004 - 2006
Skills
Leadership, Research, Event Planning, Public Speaking, Recruiting, Staff Development, Higher Education, Nonprofits, Teamwork, Social Media, Coaching, Event Management, Customer Service, Program Management, Human Resources, Public Relations, Resume Writing, Volunteer Management, Microsoft Office, Fundraising, Marketing, Program Development, Workshop Facilitation, Program Evaluation, Qualitative Research, Community Outreach, Training, Policy, Social Networking, Administration, Adult Education, Critical Thinking, Customer Oriented, Organizational..., Time Management, Non-profits, International Relations, Community Development, Leadership Development, Proposal Writing, Conflict Resolution
Education
The University of Winnipeg 2011 — 2013
Post-Degree Marketing Management Diploma, Marketing Management
Menno Simons College 2006 — 2010
Bachelor of Arts, Conflict Resolution - Second Major
The University of Winnipeg 2006 — 2010
Bachelor of Business Administration (B.B.A.), Business and Administration
Chartered Institute of Marketing 2004 — 2005
Certificate in Marketing, UK, Marketing
Fairmont Hotels & Resorts July 2015 - Present
Pf Changs December 2014 - Present
Freelance Hairstylist/MUA August 2008 - Present
Red Robin February 2011 - May 2014
Vizions Artwear and Salon October 2011 - March 2012
W’s Salon March 2010 - June 2010
Chakra Salon Spa May 2009 - July 2009
GAP Co September 2007 - February 2008
Skills
Cosmetics, Beauty, Skin Care, Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, Makeup Artistry, Retail, PowerPoint, Public Relations, Marketing Communications, Event Planning, Fashion, Sales, English, Bridal Showers, Hair Care, Hair Cutting, Styling, Cosmetology, Beauty Industry, Fashion Shows, Stylists
Education
Eastern Michigan University 2013 — 2015
Bachelor's Degree, Communication and Marketing, A
College of San Mateo 2012 — 2013
Associate's degree, Communications
Cinta Aveda Institute 2008 — 2009
Cosmetology License, Cosmetology, Barber/Styling, and Nail Instructor
Taipei American School 2005 — 2007
HS Diploma
Love That Destination December 2013 - Present
Business Events Sydney April 2009 - December 2013
Calgary TELUS Convention Centre June 2005 - April 2008
Fairmont Hotels & Resorts February 2003 - December 2004
Delta Hotels & Resorts January 2000 - January 2003
Skills
Trade Shows, Hospitality, Tourism, Corporate Events, Event Management, Hotels, Hospitality Industry, Sponsorship, Sales, Social Media, Management, InDesign, Lead Generation, Account Management, Marketing Communications, Marketing Strategy, CRM, Event Planning, Public Relations, Social Media Marketing, Online Marketing, Online Advertising, Email Marketing, Business Development, Marketing, Incentives, New Business Development, Digital Marketing, Contract Negotiation, Project Management, Market Planning, International Sales, Relationship Marketing
Education
Concordia University 2013 — 2013
Certificate, Adobe InDesign, A
McGill University 2011 — 2011
Cerificate, Online Marketing & Social Media
Southern Alberta Institute of Technology 1998 — 2002
Diploma Business Adminisration, Business, Management, Marketing, and Related Support Services, 3.5
Delta Squared Consulting August 2013 - Present
Fairmont Hotels and Resorts April 2012 - July 2013
Fairmont Hotels and Resorts February 2010 - April 2012
Delta Squared Consulting January 2002 - February 2010
Fairmont Hotels & Resorts 2000 - 2002
Doubletree/Promus/Hilton 1995 - 2000
Marriott International 1987 - 1995
Skills
Revenue Analysis, Marketing, Leadership, Sales, Hotels, Hospitality, Hospitality Industry, Resorts, Hospitality Management, Yield Management, Hotel Management, Strategic Planning, Marketing Strategy, Tourism, Competitive Analysis, Budgets, Strategy, Forecasting, Management, Team Building, Business Planning, CRM, Public Relations, Brand Management, New Business Development, Online Marketing, Leisure, Market Planning, Trade Shows
Education
Cornell University
Masters, School of Hotel Administration - Marketing
Marshall University
Bachelors, Business Management
Kinzie Hotel May 2015 - Present
Mercadito Hospitality January 2015 - May 2015
BOGA, LLC January 2015 - April 2015
Fairmont Hotels & Resorts May 2011 - April 2015
Modern Reel Pictures LLC November 2010 - December 2014
DCCCD August 2007 - May 2011
Garland Independent School District August 2003 - May 2007
The Studios at Las Colinas May 2006 - August 2006
Skills
Social Media, Event Planning, Facebook, Public Relations, Marketing, Event Management, Social Media Measurement, Social Networking, Microsoft Office, Customer Satisfaction, Film Production, Final Cut Studio, Time Management, Communication, Concierge Services, Social Media Marketing
Education
Columbia College Chicago 2015 — 2016
Bachelor of Arts in Public Relations, Public Relations, Advertising, and Applied Communication
The Ritz-Carlton Hotel Company, L.L.C. May 2015 - Present
The Ritz-Carlton Hotel Company L.L.C. January 2014 - May 2015
The Ritz-Carlton Hotel Company, L.L.C. January 2014 - October 2014
Fairmont Hotels & Resorts November 2012 - January 2014
Monte Carlo Resort & Casino April 2010 - November 2012
CityCenter Residential December 2006 - April 2010
Paris Las Vegas September 2005 - December 2006
Skills
Resorts, Hospitality, Hospitality Management, Hotels, Hospitality Industry, Concierge Services, Hotel Management, Customer Service, Customer Experience, Front Office, Lodging, Rooms Division, Customer Satisfaction, Food & Beverage, Casino, Leisure, Service Management, Management, Pre-opening, Guest Service Management, Leadership, Revenue Analysis, Open Table, Meeting Planning, Income Statement, Yield Management, Process Scheduler, VIP, Property Management..., Guest Recovery, Restaurants, Opera, Hotel Administration, Hotel Booking, Opening Hotels, Convention Services, Tourism, Damage Control, Customer Relations, Pre-opening experience, Fine Dining, Hiring, Problem Solving, Rooms Division..., Reservation, Reservations, Profit & Loss Management, Menu Development
Education
Cornell University 2012 — 2013
Master Certificate, Hospitality Management
Southern Alberta Institute of Technology 2002 — 2004
Degree, Hotel Management
County Counsel OC January 2015 - April 2015
Kaplan Test Prep September 2014 - 2015
The Law Offices of Burch & Coulston, LLP August 2014 - December 2014
Law Office of Harold LaFlamme June 2014 - December 2014
OC District Attorney, Juvenile Unit January 2014 - May 2014
Special Education Clinic May 2013 - July 2013
Fairmont Hotels & Resorts August 2011 - February 2013
Zov's Bistro/Cafe July 2010 - August 2012
CASA OC May 2011 - September 2011
Gap Inc. June 2006 - August 2009
Skills
Children's Rights, Legal Writing, Legal Research, Public Speaking, Trial Advocacy, Yoga, Customer Service, Event Planning, Social Networking, PowerPoint, Microsoft Office, Editing, Microsoft Excel, Microsoft Word, Social Media, Public Relations, Facebook, Juvenile Law, Case Briefing
Education
Whittier Law School 2012 — 2015
Doctor of Law (J.D.), Children's Rights
Chapman University 2007 — 2011
Bachelor of Arts (B.A.), Theater and Political Science
Fairmont Hotels & Resorts May 2013 - Present
Caley Vanular Co. September 2014 - January 2015
Aritzia September 2012 - September 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, iMovie, Social Networking, Social Media Marketing, Marketing Communications, Marketing, Customer Service, Advertising, Writing, Public Speaking, Public Relations, Media Relations, Sports Media, Entertainment Journalism, Media, Fashion, Press Releases, Event Management, Social Media, Event Planning, Time Management, Teamwork, Leadership, Sales, Marketing Strategy, Communication, Hospitality, PowerPoint, Research, Facebook, Strategic Planning, Digital Marketing, Digital Media, Photoshop, Blogging
Education
Capilano University 2010 — 2014
Bachelor's Degree, Business/Corporate Communications
University of Victoria 2009 — 2010
Humanities, Writing, General
Ontario Company August 2015 - Present
Crabby Joe's Tap & Grill June 2015 - Present
Four Points by Sheraton Waterloo - Kitchener Hotel & Suites April 2015 - Present
Westmount Golf and Country Club March 2014 - November 2014
Cabot Links May 2013 - October 2014
Fairmont Hotels & Resorts March 2012 - October 2012
Skills
Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Customer Service, English, Public Speaking, Event Planning, Social Media, Windows, Strategic Planning, Outlook, Microsoft Office, Event Management, Team Building, Teamwork, Negotiation, Public Relations, Social Networking, Customer Satisfaction, Sales Management, Time Management, Recruiting, Budgets, Hospitality, Resorts, Hospitality Industry, Food, Banquets, Hotels, MICROS, Tourism, Inventory Management
Education
Holland College 2013 — 2014
Diploma, Professtional Golf Management
Fanshawe College 2009 — 2011
Diploma, Golf & Recreational Club Management
Niagara College 2002 — 2005
Diploma, Culinary Arts and Related Services
Conestoga College
Human Resource Management
Freelance January 2015 - Present
Fondation Bruny Surin January 2015 - Present
Festival Urbain June 2014 - August 2014
NEWAD October 2012 - August 2014
Egzakt May 2014 - June 2014
Fairmont Hotels & Resorts 2012 - 2012
CAE LaPrade June 2010 - September 2011
Skills
Graphic Design, Marketing, Event Planning, Event Management, Branding & Identity, Communication Skills, Visual Communication, Sports Marketing, Web Design, Adobe Photoshop, Adobe Illustrator, InDesign, Applications mobiles, Management, E-commerce, E-business, Gestion des sports
Education
Université Laval 2015 — 2017
Master of Business Administration (MBA), E-Business
University of Colorado Boulder 2015 — 2015
Intensive certificate, Business of Sports
Université du Québec à Trois-Rivières 2012 — 2014
Certificate in Marketing, Marketing
Concordia University 2011 — 2014
Bachelor of Fine Arts (B.F.A.), Graphic design & product design
University of New South Wales 2013 — 2013
Bachelor of Design, Design and Visual Communications, General, event marketing & management, web design
Université du Québec à Montréal 2010 — 2011
Bachelor of Environmental design, Industrial and Product Design, architecture
Champlain College St-Lambert 2008 — 2010
DEC in social science, commerce profile
Institut secondaire Keranna 2003 — 2008
High school diploma
PUBLIC Hotels July 2015 - Present
Fairmont Hotels & Resorts May 2014 - June 2015
Fairmont Hotels & Resorts November 2013 - May 2014
Four Seasons Hotels and Resorts June 2013 - September 2013
Red Rock Casino Resort & Spa August 2012 - December 2012
Station Casinos June 2012 - August 2012
Borgata Hotel Casino & Spa May 2011 - August 2011
Cornell University November 2010 - April 2011
Borgata Hotel Casino & Spa June 2010 - August 2010
Secretariat Wedding and Event Planning July 2008 - May 2009
Skills
Hospitality, Special Events, Casino, Hospitality Industry, Food, Event Planning, Hotels, Restaurants, Promotions, Customer Relations, Word, PowerPoint, Excel, Delphi, Outlook, Access, Booking Systems, Microsoft Excel, Microsoft Word, Event Management, Customer Service, Resorts, Marketing, Food & Beverage
Education
Cornell University 2009 — 2013
Bachelor of Science, Hotel Administration
Wilmington Friends School 2006 — 2009
High School Diploma
Home 2012 - Present
Republic Parking System October 2011 - September 2012
STARTEK October 2010 - April 2011
Fairmont Hotels & Resorts October 2007 - September 2009
Business Options March 2007 - October 2007
Southwest Hearing Services June 2006 - January 2007
Montrose Memorial Hospital June 2005 - June 2006
Pfizer December 2004 - March 2005
Vallorbs Jewel Company October 2001 - December 2002
United Sleep Products July 2000 - September 2001
Skills
Customer Service, Secretarial Skills, Receptionist Duties, Telephone Skills, Advertising, Data Entry, Event Planning, Graphic Design, Computer Proficiency, Microsoft Office, Office Management, Back Office, 10 Key, Logistics, Microsoft Excel, Microsoft Word, Oracle, Procurement, Photoshop, PowerPoint, Project Planning, QuarkXPress, Social Media, Training, Troubleshooting, Telecommunications, Windows XP, Outlook, Outlook Express, Youth Ministry, Desktop Publishing, Mainframe
Education
Consolidated School of Business-York 1986 — 1987
Business Administration and Management, General; Bookeeping & Computer Programming
Cocalico Senior High School, Denver, Pennsylvania 1978 — 1980
High School, Business Administration and Management, General
Garden Spot High School, New Holland, Pennsylvania 1971 — 1978
Moved to another High school district to where I obtained by HS Diploma, Academic and Business
Hotel del Coronado May 2015 - Present
Fairmont Hotels & Resorts November 2014 - May 2015
Fairmont Hotels & Resorts April 2013 - October 2014
Blue Plate April 2012 - April 2013
Delaware North Companies July 2012 - March 2013
American Hotel & Lodging Association DePaul University Student Chapter September 2010 - September 2012
Marriott International October 2011 - March 2012
Delta Burnaby Hotel & Conference Centre April 2009 - August 2009
Ramada Inn & Suites Downtown Vancouver January 2007 - March 2009
Avari Hotel October 2005 - March 2006
Skills
Catering, Front Office, Opening Hotels, Inventory Management, Micros, Banquets, Event Planning, Event Management, Corporate Events, Food & Beverage, Hospitality, Time Management, Hotels, Restaurant Management, Marketing, Training, Team Building, Leadership, Wine, Tourism, Hotel Management, Team Leadership, Customer Satisfaction, Management, Hospitality Management, Pre-opening, Meeting Planning, Hospitality Industry, Restaurants, Teamwork, Revenue Analysis, Fine Dining, Customer Service, Resorts, MICROS
Education
DePaul University 2009 — 2013
Bachelors (School of Hospitality Leadership), Hospitality Leadership
César Ritz Switzerland 2011 — 2011
1 year Study Abroad, Hospitality Leadership
Vancouver Community College 2007 — 2009
Diploma, Hospitality Management
BrightEdge August 2015 - Present
KLK Partners June 2014 - August 2014
PwC July 2013 - August 2013
Mandarin Oriental Hotel Group April 2012 - July 2012
W Hotels May 2011 - July 2011
Fairmont Hotels & Resorts January 2009 - June 2009
Skills
Data Analysis, Excel Models, Financial Analysis, Hotel Management, Quantitative Finance, Hospitality Consulting, DCF Valuation, Negotiation
Education
Cornell University 2012 — 2015
Bachelor of Science (B.S.), Hospitality Administration/Management
University of Nevada-Las Vegas 2010 — 2012
Bachelor of Science (B.S.), Hospitality Administration/Management
Northwood High School 2006 — 2010
Omni Hotels December 2014 - Present
The Ritz-Carlton Hotel Company L.L.C. April 2014 - December 2014
Fairmont Hotels & Resorts February 2013 - April 2014
Skills
Hospitality, Event Planning, Hospitality Management, Sales, Marketing, Revenue Analysis, Account Management
Education
Cornell University
Bachelor of Science (B.S.), Hotel Administration
HYATT house Cypress/Anaheim April 2013 - Present
Retirement By Design, Inc. September 2009 - April 2013
J.V.L. Group, LLC October 2007 - March 2011
Fairmont Hotels & Resorts April 2006 - May 2007
Sutton Place Hotel September 2003 - April 2006
Sheraton September 2001 - October 2001
Hilton Worldwide 1998 - August 2001
Education
California State University-Fullerton 2001 — 2003
Bachelor's degree
Orange Coast College 1998 — 2000
Associate's degree
American Community Schools, Athens, Greece 1991 — 1993
HS Diploma
Fairmont Hotels & Resorts January 2013 - Present
Emerson Process Management June 2007 - June 2009
Nordstrom October 2004 - July 2006
Kmart Corporation October 2002 - August 2004
Education
Le Cordon Bleu College of Culinary Arts-Pasadena 2011 — 2012
Certificate, Patisserie and Baking
California State University-Long Beach - College of Business Administration 2009 — 2011
M.B.A.
University of California, Irvine 2005 — 2008
B.S., Chemistry
Omni Hotels June 2014 - Present
Denihan Hospitality Group August 2012 - May 2014
Fairmont Hotels & Resorts February 2010 - August 2012
Fairmont Hotels & Resorts May 2009 - February 2010
Fairmont Hotels & Resorts November 2007 - May 2009
Gin Lane June 2006 - November 2007
Tupelo Grill May 2004 - May 2006
ARAMARK May 2003 - May 2004
Fairmont Hotels & Resorts January 2001 - April 2003
Skills
Food & Beverage, Hotel Management, Hospitality Industry, Hotels, Hospitality Management, Pre-opening, Front Office, Restaurant Management, Resorts, Banquets, Restaurants, Menu Development, Hospitality, Micros, Culinary Skills, Revenue Analysis, Catering, Fine Dining, Cuisine, Food Service, Food, Pre-opening experience, Menu Costing, Opening Hotels, Yield Management, Rooms Division, Wine, Guest Service Management, Menu Engineering, Property Management..., Opera, Banquet Operations, OnQ, F&B Operations, Guest Recovery, Rooms Division..., Concierge Services, Convention Services, F&B Management, Recipes, Tourism, Hotel Booking, Culinary Management, Sanitation, Lodging, Meeting Planning, Gourmet, Pastry, Cocktails, Cost Control
Education
Cornell University 2010 — 2011
Certification, Continuing Education Financial Management
Penn State University 1996 — 2000
Bachelors of Science, Hotel, Restaurant, Institutional Management
SAHM June 2009 - Present
Fairmont Hotels & Resorts February 2005 - June 2009
Hard Rock Hotel Chicago October 2003 - February 2005
The Allerton Crowne Plaza Hotel December 2002 - October 2003
Topo Gigio Restaurant September 1999 - December 2002
Education
Columbia College Chicago 1998 — 2002
Bachelor’s Degree, Fashion Merchandising, Deans list each semester- GPA 3.8/4.0
Fairmont Hotels & Resorts July 2015 - Present
Oakland Marriott City Center January 2012 - Present
Oakland Marriott City Center January 2009 - January 2012
Skills
Hospitality Industry, Hotels, Event Planning, Microsoft Office, Microsoft Excel, Management, Networking, Organization Skills, Customer Service, Event Management, Hospitality Management, Hotel Management, Corporate Events, Food, Revenue Analysis, Hospitality, Yield Management, Tourism, Food
Education
City College of San Francisco 1994 — 1996
Associate of Science (A.S.), Hotel/Motel Administration/Management, 3.00
Furnished Quarters March 2011 - Present
Fairmont Hotels and Resorts December 2009 - March 2011
Fairmont Hotels & Resorts October 2008 - December 2009
Skills
Revenue Analysis, Revenue, Opening Hotels, Corporate Housing, Hotels, Hospitality, Hospitality Management, Hotel Management, Micros, Pre-opening, Hospitality Industry, Front Office, Property Management..., Banquets, Rooms Division, Guest Service Management, Tourism, Resorts, Food & Beverage, Pre-opening experience, Lodging, Event Management, Meeting Planning, Catering
Education
Michigan State University 2004 — 2008
B.A., Hospitality Business
Cornell University 2013 — 2013
Certification in Hotel Revenue Management
AAA Allied Group April 2015 - Present
Fairmont Hotels & Resorts October 2009 - June 2012
Skills
Leadership, Sales, Management, Employee Training, Customer Service, Team Building, Hospitality, Training, Team Leadership, Time Management, Public Speaking, Budgets, Microsoft Excel, Marketing, Account Management, Customer Satisfaction, Sales Management
Education
Coastal Carolina University 2003 — 2007
Public Health Education and Promotion
Dunbar High School 1999 — 2003
TD Securities May 2014 - Present
TD Bank Group March 2012 - May 2014
HVS July 2004 - March 2012
Fairmont Hotels & Resorts January 2003 - December 2004
TD Bank Group 1998 - 2002
Skills
Feasibility, Underwriting, Consulting, Financial Projections, Real Estate Transactions, Real Estate Financing, Real Estate Lending, Real Estate, Fundamental Analysis, Asset Management, Commercial Real Estate, Real Estate Development, Real Estate Economics, Valuation, Investments
Education
Cornell University 2002 — 2004
MMH, Real Estate Finance
McGill University 1994 — 1998
B.Comm., Business Management
Upper Canada College 1987 — 1994
High School
Expedia Canada Market Coordinator - Toronto/GTAExpedia2005 - Present
Fairmont Hotels & Resorts March 2003 - July 2005
Education
Centennial College 2000 — 2002
Fairmont Hotels & Resorts January 2004 - December 2004
Fairmont Hotels & Resorts January 2002 - December 2003
U.S.Military Liasion Team January 1996 - December 1998
Skills
Front Office, Customer Service, Customer Satisfaction, Flexibility, Hotel Booking, Cashiering, Cash Handling Experience, Hotel Administration, Hospitality Management, Hotels, Hospitality, Hospitality Industry
Education
Academy Pacific Travel and Business Academy 2000 — 2002
Hotel Management
City University of Seattle 1993 — 1996
La Quinta Resort & Club and PGA WEST February 2015 - Present
Fairmont Hotels & Resorts August 2013 - February 2015
Caesars Entertainment Corporation August 2011 - August 2013
Fairmont Hotels and Resorts March 2010 - August 2011
Hilton Worldwide March 2009 - March 2010
Marriott Vacation Club International September 2008 - February 2009
The Ritz-Carlton Hotel Company LLC August 2007 - August 2008
The Ritz-Carlton Hotel Company, L.L.C. May 2006 - August 2007
Skills
Hotels, Meeting Planning, Hospitality Industry, Hospitality, Resorts, Hospitality Management, Revenue Analysis, Trade Shows, Hotel Management, Event Management, Food & Beverage, Tourism, Event Planning, Contract Negotiation, Sales, Casinos, Territory Account..., Business Development, Competitive Analysis, Demand Forecasting, Corporate Branding, Key Account Management, Customer Retention, Employee Training, Employee Management, Growth Strategies, Recruiting, Mentoring, Sales and Marketing..., Executive Level..., Opening Hotels, Pre-Construction Sales, Convention Centers, International Sales, International Business, Diplomatic Sales, Entertainment Sales, Timeshare, CRM databases, CRM Integration, Convention Services, Employee Engagement, Direct Sales, Direct Marketing, Social Media Marketing, Social Media..., Social Media Integration, Union Relations, Inclusive Resorts, Golf Resorts
Education
Taylor University 2007 — 2008
M.B.A., Business Administration
Cedarville University 2002 — 2006
BA, Communication Arts, Business Management, Biblical Studies
Canada Post / Postes Canada November 2013 - October 2014
Fairmont Hotels & Resorts January 2008 - June 2012
American Express September 1982 - December 2007
Batten Group Public Relations April 1981 - September 1982
Education
Centennial College 1979 — 1982
Journalism - Print
University of Toronto 1977 — 1979
General Arts - English
Synoptics 1993 - 1996
Fairmont Hotels & Resorts 1980 - 1982
Skills
Wireless, Telecommunications
Education
John Jay College of Criminal Justice
The Fairmont Southampton August 2014 - Present
Fairmont Hotels & Resorts January 2013 - December 2014
Fairmont Hotels and Resorts September 2011 - January 2013
The Fairmont Orchid April 2010 - September 2011
Fairmont Hotels and Resorts August 2007 - April 2010
Raffles Hotels and Resorts August 2004 - August 2007
Skills
Hospitality Industry, Sales, Revenue Analysis, Yield Management, Hospitality, Leisure, Hotel Management, Hotels, Leisure Travel, Catering, Pre-opening, Public Relations, Customer Service, Hospitality Management, Resorts, Tourism, Social Media, Front Office, Food & Beverage
Education
Cornell University 1999 — 2003
BS, Hospitality Management
Fairmont Hotels & Resorts September 2014 - Present
GoodFellas Pizzeria & Grill July 2012 - Present
Skills
Customer Service, Public Speaking, Strategic Planning, Team Building, Marketing Strategy, Microsoft Office, Social Networking, Leadership, Sales, Management, Marketing, Social Media
Education
San Francisco State University 2005 — 2009
Diablo Valley College 2002 — 2005
Transferred, Labor Studies
Conestoga College ITAL May 2015 - Present
Conestoga College Institute of Technology and Advanced Learning April 2013 - April 2015
Conestoga College Institute of Technology and Advanced Learning October 2008 - April 2013
New Brunswick Community College 1984 - 1988
Fairmont Hotels & Resorts October 1983 - September 1984
Royal York Hotel 1981 - 1983
Skills
Job Search Strategies, Career Development, Adult Education, Career Counseling, Coaching, Workshop Facilitation, Team Building, Teaching, Training, Career Assessment, Conflict Resolution, Cover Letters, Customer Service, Higher Education, Instructional Design, Job Coaching, Leadership, Leadership Development, Management, Program Development, Program Management, Resume Writing, Public Speaking, Strategic Planning, Time Management
Education
Central Michigan University
Master's degree, Adult Education Community Colleges
Trent University
La Reve Consultants September 2001 - Present
Fairmont Hotels & Resorts August 1995 - April 1999
Skills
Hospitality
Education
Cornell University 1972 — 1976
BS, Hotel Administration
Fairmont Hotels & Resorts May 2013 - Present
InterContinental Hotels Group April 2011 - May 2013
Ugo Italian Bar December 2010 - April 2011
Sapori Trattoria April 2010 - October 2010
Aladdin’s Eatery January 2008 - April 2010
Skills
Graphic Design, Guitarist, Singer-songwriter, Percussion, International Project..., Interactive Media, International Business, Bartending, Chef, Social Networking, Marketing, Fine Dining, Restaurant Management, Menu Development, Restaurants, Culinary Skills, Wine, Hospitality, Microsoft Excel, Banquets, Food, Micros, Event Management, Management, Prostitution, Hospitality Management, Male Grooming, Microsoft Office, Breast, Customer Service, Sales, Social Media
Education
DePaul University 2006 — 2010
Bachelor of Arts (BA), Interactive Media
Linköping University 2008 — 2009
Bachelor of Science (BS), Business Administration
Brecksville Broadview Heights High School (BBHHS) 2002 — 2006
Park Central Hotel San Francisco January 2015 - May 2015
The Westin San Francisco Market Street July 2014 - January 2015
Fairmont Hotels & Resorts February 2014 - May 2014
St. Regis December 2012 - May 2013
Diablo Valley College June 2011 - May 2012
Skills
Hospitality Industry, Hospitality Management, Hotel Management, Banquets, Tourism, Leadership, Sustainable Tourism, Hotel Administration, Administrative..., Office Administration, Guest Recovery, Guest Service Management, Hotels
Education
San Francisco State University 2012 — 2014
Bachelor of Science (B.S.), Hospitality and Tourism Management
Diablo Valley College 2009 — 2012
Associate's degree, Business/Commerce, General
Lycée Lyautey 2000 — 2008
High School Diploma, Bac ES - Baccalauréat Economique et Social.
Russell Reynolds Associates July 2014 - Present
Russell Reynolds Associates December 2013 - July 2014
The Golf Club at Boulder Ridge 2009 - 2013
Fairmont Hotels & Resorts 2001 - 2008
Fairmont Hotels & Resorts 1999 - 2001
Fairmont Hotels & Resorts 1995 - 1999
The Law Offices of Manuel A. Faria 1989 - 1994
Skills
Wedding Planning, Hospitality, Event Management, Meeting Planning, Corporate Events, Private Events, Event Planning, Coordinating Events, Parties, Weddings, Hospitality Management, Special Event, Customer Service, Sales, Catering, Receptions, Coordinating Special..., Guest Service Management, Budgets, Food & Beverage, Hospitality Industry, Banquets, Menu Development, Restaurant Management, Sales Management, Executive..., Executive Calendar..., Resume Writing, Office Administration, Venue Relations, Venue Management, Food, Hotel Management, Venue, Food Service, Event Producing, Banquet Operations, Wedding Management, Wedding Coordinating, Convention Services
Education
California State University-Hayward
Self-employed November 1999 - Present
florida March 1999 - Present
eatnpark June 2006 - December 2012
Fairmont Hotels & Resorts November 1999 - September 2005
Skills
Food Service, Restaurants, Food, Customer Service, Food & Beverage, Microsoft Office, Cooking, Microsoft Word, PowerPoint, Microsoft Excel, Catering, Hospitality, Restaurant Management, Culinary Skills, Food Safety
Education
Carleton University 1995 — 1999
3degre
notre damme 1995 — 1998
2degre
FosterThomas May 2011 - Present
Aggregate Industries December 2002 - May 2011
Honeywell Technology Solutions, Inc. March 2002 - November 2002
ACS Government Solutions Group September 1998 - January 2000
Manor Care Health Services November 1997 - September 1998
Fairmont Hotels & Resorts 1995 - 1997
Skills
HR Consulting, Onboarding, Employee Benefits, Employee Relations, Performance Management, Human Resources
Education
The Johns Hopkins University 2000 — 2003
Master of Business Administration (M.B.A.), Business Administration and Management, General
Cornell University 1985 — 1988
Bachelor's Degree, Hotel Administration
Dickinson College 1983 — 1985
Transferred to Cornell University, Spanish/International Studies
Spencer Van Etten Jr. Sr. High
Fairmont Hotels & Resorts December 2010 - Present
Orient-Express March 2007 - October 2010
Skills
Rooms Division..., Executive floor..., Foreign Languages, Hospital Information...
Education
Cornell University 2012 — 2013
Certificate, Revenue Management
The Herzen State Pedagogical University 2000 — 2006
Master's degree, Economics
Sierra 2 Center August 2007 - Present
Los Angeles Airport Hilton April 1991 - May 1994
Fairmont Hotels & Resorts February 1988 - March 1991
Skills
Corporate Events, Event Management, Event Planning, Marketing Communications, Sponsorship, Trade Shows, Meeting Planning, Social Media Marketing, Public Relations, Social Media, Marketing, Live Events, Coordinating Events, Wedding Planning, Marketing Strategy, Email Marketing, Advertising, Social Networking, Facebook, Hospitality, Public Speaking
Education
De Anza College 1997 — 1998
University of Maryland 1983 — 1984
Mandarin Oriental Hotel Group August 2013 - Present
Fairmont Hotels & Resorts July 2012 - August 2013
Fairmont Hotels & Resorts May 2011 - July 2012
La Serena Spa at The Reefs Hotel May 2010 - May 2011
Skills
Hotels, Spa, Hotel Management, Hospitality Management, Pre-opening
Education
College of Charleston 2006 — 2010
Bachelor of Science (B.S.), International Business
Fairmont Hotels & Resorts July 2015 - Present
Freelance Graphic Designer and Illustrator June 2007 - Present
Various Restaurants September 2013 - December 2014
Dawson College August 2008 - December 2009
Education
McGill University 2015 — 2016
Graduate Diploma, Business Administration and Management, General
Ryerson University 2015 — 2016
Graduate Certificate, Food Security
Pearson Culinary School 2013 — 2014
Diploma, Baking and Pastry Arts/Baker/Pastry Chef
Concordia University 2010 — 2013
Bachelor’s Degree, Design and Visual Communications, General
Dawson College 2007 — 2009
DEC Diploma, Business/Commerce, General
Newport Syndcate October 2010 - February 2014
National City Commerical Capital Company LLC March 1998 - November 2010
National City Commercial Capital August 2003 - October 2007
National City Commercial Capital March 2001 - August 2003
National City Commercial Capital April 2000 - March 2001
Provident Bank March 1999 - April 2000
Provident Bank December 1998 - March 1999
Fairmont Hotels & Resorts October 1995 - October 1998
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Research, Outlook
Education
College of Mount St. Joseph 2001 — 2003
Business Administration and Management, General
Cincinnati State Technical and Community College 1989 — 1991
Associate's degree, Finance and Financial Management Services
Fairmont Hotels & Resorts 2002 - Present
Skills
Pastry, Hotels, Chef, Restaurants
Education
City College of San Francisco 1998 — 2000
Associate’s Degree, Hospitality Administration/Management