Fairmont Hotels & Resorts
Industry: Hotel company
DescriptionFairmont Hotels & Resorts is a chain of luxury hotels headquartered in Toronto, Ontario, and is owned by AccorHotels since 2016. Fairmont Hotels & Resorts was created in 2001 following the merger of Canadian Pacific Hotels and Resorts and Fairmont Hotels. Parent organization: AccorHotels Headquarters: Toronto, Canada Founded: 1907 CEO: William R. Fatt (1 Oct 2001–) Subsidiaries: Swissôtel, Fairmont Royal Pavilion, Founders: Theresa Fair Oelrichs, Virginia Fair Vanderbilt
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Fairmont Hotels & Resorts Employees
Marriott International April 2013 - May 2015
Fairmont Hotels & Resorts September 2012 - February 2013
Real Hospitality Group May 2008 - February 2013
Metabyte October 2008 - February 2011
Santa Clara University August 2006 - June 2008
BMW Group Technology Office Palo Alto May 2007 - October 2007
Philip Morris Services India July 2006 - August 2006
Education
Ecole Hôtelière de Lausanne
Master in Hospitality Administration (MHA / EMBA)
Santa Clara University 2004 — 2008
BS in Commerce
Andrea Korchek Reality August 2015 - Present
Fairmont Hotels & Resorts January 2015 - Present
Fairmont Hotels & Resorts April 2013 - December 2014
Eventmakers January 2012 - June 2012
Eventmakers October 2009 - December 2011
Eventmakers June 2009 - September 2009
Skills
Management, Hotels, Event Management, Event Planning, Customer Service, Public Relations, Project Planning, Sales, Hospitality Management, Social Media, Social Networking, PowerPoint, Social Media Marketing, Microsoft Excel, Hospitality, Time Management, Microsoft Office
Education
Duquesne University 2010 — 2014
Bachelor of Arts (BA), Integrated Marketing Communication
Duquesne University - Rome, Italy Campus 2012 — 2012
Art History, Criticism and Conservation
Expedia, Inc. August 2015 - Present
Expedia, Inc. February 2015 - August 2015
Fairmont Hotels & Resorts August 2014 - January 2015
Fairmont Hotels & Resorts July 2013 - August 2014
Fairmont Hotels & Resorts November 2012 - July 2013
Fairmont Hotels & Resorts October 2011 - November 2012
Wychmere Beach Club June 2011 - September 2011
Wequassett Resort and Golf Club June 2010 - September 2010
2010Fairfield Mediation Center February 2010 - May 2010
Skills
Microsoft Office, Mac, PC, Hotels, Social Networking, Hospitality, Front Office
Education
James Madison University 2007 — 2011
Bachelor of Science, Communication Studies Major, Conflict Analysis Concentration, British Communications and Media Minor
Fairmont Hotels & Resorts March 2015 - Present
Cloud9 bake studio August 2014 - December 2014
Trump International Hotel and Tower, NYC June 2013 - September 2013
Rouge Tomate NYC February 2013 - April 2013
Skills
Cooking, Catering, Fine Dining, Culinary Skills, Cuisine
Education
Institute of Culinary Education 2013 — 2013
Diploma in Pastry and Bakery Arts, Culinary Arts/Chef Training
Ahmedabad University 2009 — 2012
Bachelor's in Business Administration, Business, Management and Marketing
The Ritz-Carlton Hotel Company, L.L.C. August 2015 - Present
Fairmont Hotels & Resorts October 2013 - August 2015
Fairmont Hotels and Resorts January 2012 - October 2013
Fairmont Hotels and Resorts October 2010 - March 2012
Adroit Hospitality Consultation and Bostonweddings.com June 2009 - September 2009
Skills
Event Management, Hotels, Hospitality, Hospitality Management, Food & Beverage, Hospitality Industry, Microsoft Office, Restaurants, Hotel Management, Revenue Analysis, Resorts, Catering, Banquets, Meeting Planning, Sales
Education
Johnson and Wales University 2006 — 2010
Sports, Entertainment and Event Management, Event Management and Pshycology
The Firefly May 2009 - Present
Harrah's Casino and Resorts May 2003 - May 2006
Fairmont Hotels & Resorts May 2000 - May 2003
Kirkland & Ellis LLP May 1994 - May 1999
Skills
Small Business, Food & Beverage, Hospitality Industry, Restaurants, Hospitality Management, Culinary Skills, Menu Development, Fine Dining, Cuisine, Recipes, Gourmet, Menu Costing, Culinary Management, Pastry, Food Preparation
Education
Institute of Culinary Education 1998 — 1999
Peter Kump's New York Cooking School 1998 — 1999
Culinary Arts/Chef Training
The Fairmont San Jose June 2015 - Present
The Fairmont San Jose February 2014 - Present
Fairmont Hotels & Resorts July 2013 - February 2014
Frills Cake Shop 2012 - 2013
Skills
Sales Operations, Catering, Baking, Cake Decorating, Cooking, Food, Photoshop, Customer Service, Cakes, Culinary Skills, Food Service, Adobe Creative Suite, Banquets, Food Safety, Front Office, Food & Beverage, Sales, Event Management, Leadership Development, Leadership, Restaurants, Resorts, Hospitality Industry, Hospitality, Hospitality Management
Education
Johnson & Wales University
Rampart
Rampart
Pro Administration May 2013 - Present
Pro Administration February 2010 - Present
Pro Administration April 2012 - February 2015
ARAMARK Healthcare October 2007 - February 2010
Vancouver Premier College May 2005 - October 2007
Holland America Line April 2003 - September 2004
Fairmont Hotels & Resorts August 2000 - June 2002
Hyatt Hotels Corporation April 1998 - December 1998
Skills
Customer Service, Employee Relations, Team Building, Coaching, Leadership Development, Occupational Health and..., Risk Management, Risk Assessment, Team Leadership, Quality Assurance, Healthcare, Process Improvement, Microsoft Office, Project Management, Microsoft Excel, Performance Management, PowerPoint, Organizational..., Instructional Design, Change Management, Data Analysis, Microsoft Word, Management, Training, Program Management, Social Media, Leadership, Operations Management, Hospitality
Education
University of Victoria 1998 — 2000
Bachelor of Commerce (BCom), Hotel and Restaurant Management
Douglas College 1996 — 1998
Diploma, Hotel and Restaurant Management
The Boston Park Plaza Hotels & Towers March 2012 - 2013
Viceroy 2010 - 2011
Fairmont Hotels & Resorts May 2009 - November 2010
Skills
Sales, Sales Operations, B2B Sales, Sales Cycle Management, Customer Satisfaction, CRM, Salesforce.com, Result Oriented, Inbound Lead Generation, Outbound Lead Generation, Worlds Best Cold Caller, Team Management, Negotiation, ROI Management, DocuSign, Employee Recognition, Banquets, Long-term Customer..., Microsoft Office, Restaurant Management, New Restaurant Openings, Employee Training, Interviews, Telephone Interviewing, Onboarding, Social Networking, Event Management, Forecasting, Food Service, Food & Beverage, Client Development, Revenue Analysis, Hospitality Management, Resorts, International Relations, Opera, Catering, Human Resources, Opening Hotels, Business Development, Sales Prospecting, Customer Relations
Education
Fisher College 2002 — 2008
Bachelors Degree of Science/Management, Business Management, Magna Cum Laude
S.U.C.C.E.S.S 2014 - 2014
Keeners Car Wash 2013 - 2013
Langley Events Centre 2013 - 2013
City of New Westminster 2013 - 2013
Amoda Aromatherapy 2012 - 2012
West Coast Golf Group 2008 - 2009
West Coast Golf Group 2008 - 2009
Fairmont Hotels & Resorts 2007 - 2008
Fairmont Hotels & Resorts 2006 - 2007
Fairmont Hotels & Resorts 2004 - 2006
Skills
Marketing Communications, Consumer Behaviour, Corporate Social..., Customer Service, Marketing Strategy, Customer Relationship..., Nonprofits, Hospitality, CRM, Interactive Marketing, Promotional Strategy, Marketing Research, Food & Beverage, Product Marketing, Pricing Strategy, Search Engine..., Social Media Marketing, Marketing, Strategy, Leadership, Management
Education
Douglas College
Marketing
Clarion Hotel National City San Diego June 2013 - Present
Quality Suites Otay Mesa October 2012 - May 2013
Holiday inn Express Otay Mesa May 2008 - September 2011
Fairmont Hotels & Resorts 1999 - 2006
Villa Vera hotel 1998 - 1999
Skills
Training, Hotels, Food & Beverage, Trade Shows, Sales, Networking, Hospitality Management, Hospitality Industry, Hospitality, Hotel Management, Catering, Banquets, Resorts, Revenue Analysis, Yield Management
Education
Florida International University 1983 — 1987
BS, Hospitality Administration/Management
EARTHWORKS June 2015 - August 2015
Fairmont Hotels & Resorts July 2013 - August 2014
Telluride Ski Resort December 2012 - March 2013
National Park Service June 2012 - October 2012
Fundación Patagonia Sur June 2010 - August 2010
National Park Service July 2009 - August 2009
USGS May 2009 - June 2009
Education
University of Colorado School of Law 2014 — 2017
Candidate for Juris Doctor, May 2017, Environmental Law
Harvard University 2008 — 2012
A.B., Anthropology
Able Services June 2014 - Present
Able Services June 2013 - June 2014
Able Engineering September 2012 - July 2013
Fairmont Hotels & Resorts February 2012 - September 2012
True Religion Brand Jeans March 2008 - November 2009
City and County of San Francisco January 2009 - July 2009
Power Plus Capital January 2007 - May 2008
Apple November 2006 - April 2007
Starbucks March 2002 - August 2005
Skills
Marketing Communications, Project Management, Corporate Branding, Management Consulting, CRM, Business Development, Business Strategy, Photojournalism, Photography, Social Networking, Sales, Public Relations, Event Management, Social Media, Marketing, Marketing Strategy, Management, Contract Negotiation
Education
San Francisco State University 2004 — 2008
Bachelor of Arts (B.A.), English Literature and Political Science
Golden Gate University 2010 — 2013
Master of Business Administration (MBA), Marketing
San Francisco Art Institute
Photography
Peking University 2008 — 2008
Certificate In Chinese Culture and Politics, Politics, History, Government
Tarbut V'Torah 2002 — 2004
High School Diploma
Southern Wine & Spirits October 2014 - Present
Duffy's July 2013 - Present
The Westin Diplomat Resort and Spa October 2006 - April 2013
Fairmont Hotels & Resorts November 2005 - July 2006
Skills
Hotels, Food, Hospitality, Banquets, Restaurants, Culinary Skills, Food, Food Service, Microsoft Office, Forecasting, Microsoft Excel, Food Safety, Social Media, Microsoft Word, PowerPoint, Inventory Management, Cooking, Menu Development, Cuisine
Education
Johnson & Wales University-Florida 2003 — 2008
Bachelors, Food Service Business Management
Polaris Career Center 2001 — 2003
Culinary Arts and Related Services
Fairmont Hotels & Resorts April 2015 - Present
Fairmont Hotels & Resorts April 2014 - April 2015
Fairmont Hotels & Resorts July 2013 - April 2014
Courtyard by Marriott January 2013 - May 2013
MRY August 2012 - May 2013
National Panhellenic Association February 2012 - February 2013
Indiana University Athletic Department August 2011 - December 2012
IMG World February 2012 - May 2012
Boca Lago Country Club May 2011 - August 2011
Skills
Social Media Marketing, Sports Marketing, Event Planning, Social Networking, Social Media, Hospitality, Customer Service, Corporate Events, Coordinating Events, Marketing Event Planning, Sponsorship Sales, Ticket Sales, Marketing, Student Leadership, Brand Development, Microsoft Office, Sales
Education
Indiana University Bloomington 2009 — 2013
Bachelor of Science (B.S.), Sport Marketing and Management
Saint Andrew's High School 2005 — 2009
University of Sydney
Study Abroad Student
Hotel del Coronado October 2014 - Present
Fairmont Hotels & Resorts February 2013 - October 2014
Fairmont Hotels & Resorts December 2013 - January 2014
Fairmont Hotels & Resorts September 2012 - February 2013
Fairmont Hotels and Resorts August 2011 - September 2012
Skills
Rooms Division, Hotel Management, Micros, Hospitality Management, Front Office, Hotels, Resorts, Hospitality, Property Management..., Guest Service Management, Restaurants, Revenue Analysis, Hospitality Industry, Yield Management, Lodging, Guest Recovery, Opera, Pre-opening experience, Rooms Division..., Concierge Services, Customer Satisfaction, Tourism, Customer Service, Laundry, Opening Hotels, Pre-opening, MICROS, OnQ
Education
Griffith University
International Hospitality
Liberty High School
Washington State University
Bachelor of Business Administration (B.B.A.), Hospitality Administration/Management
JEM MANAGEMENT GROUP January 2015 - Present
Hilton Worldwide April 2011 - November 2014
theWit - a Hip Hotel Chicago Downtown April 2010 - April 2011
Starr Hotel Group October 2007 - June 2009
W Hotels August 2005 - October 2007
Caesars Palace August 2002 - June 2005
Westin Diplomat Resort & Spa June 2001 - August 2002
MGM Mirage- Beau Rivage August 1998 - January 2000
Arizona Biltmore May 1996 - August 1998
Fairmont Hotels & Resorts November 1992 - April 1995
Skills
Food & Beverage, Hospitality Management, Resorts, Hotels, Hospitality Industry, Hospitality, Restaurants, Pre-opening, Hotel Management, Catering, Cooking, Banquets, Restaurant Management, Front Office, Event Management, Food Service, Management, Luxury, Casino, Leadership, Menu Development, Culinary Skills, Recruiting, Food, Marketing, Sales, Income Statement, Hiring, Yield Management, Rooms Division, Food Safety, Wine, Meeting Planning, Customer Service, Fine Dining, Revenue Analysis, Budgets, Event Planning, Customer Satisfaction, F&B Operations, Guest Service Management, Process Scheduler, Training, Time Management, Cuisine, Team Leadership, Tourism, Property Management..., Micros, Opening Hotels
Education
Indiana University of Pennsylvania 1976 — 1980
Public Relations, Attended 1976-1980
Jefferson Davis High, Montgomery, Alabama 1973 — 1974
Homejoy July 2013 - December 2014
Homejoy Inc July 2013 - December 2014
Riviera Palm Springs October 2010 - November 2011
Fairmont Hotels & Resorts September 1999 - October 2010
Saints of Service (cleaning service) April 1991 - July 1995
Skills
Management, Hospitality Industry, Hotels, Hospitality, Training, Hospitality Management, Hotel Management, Social Media, Team Building, Social Networking
Education
Grand Valley State University 1973 — 1975
Hampton Inn and Suites August 2014 - February 2015
Aqua Hospitality December 2013 - April 2014
Diamond Head Management DBA Aqua Hospitality September 2011 - December 2013
Aqua Hospitality August 2009 - September 2011
Aston Hotels & Resorts August 2008 - July 2009
Fairmont Hotels & Resorts February 2007 - July 2008
Travaasa Experiential Resorts March 2001 - February 2007
Skills
Customer Service, Hospitality Industry, Hospitality Management, Resorts, Hotels, Hotel Management, Revenue Analysis, Hospitality, Front Office, Rooms Division, Pre-opening, Micros, Food & Beverage, Yield Management, Tourism
Education
University of Phoenix 2008 — 2010
Hospitality Administration/Management
Indiana University Bloomington 1999 — 2001
Associate's degree, Medical Clinical Sciences/Graduate Medical Studies
Pro-coat 2013 - Present
Boeing 2010 - 2013
Fairmont Hotels & Resorts August 2007 - October 2010
Education
Highline Community College 2010 — 2012
Associate of Arts and Sciences (A.A.S.), Medical/Clinical Assistant
Tanzania -Kibondo 1999 — 2002
High school, Literature -French
VDM Trucking Service Ltd. 2013 - Present
The Cat Rental Store November 2006 - September 2012
Fairmont Hotels & Resorts September 1997 - September 2007
Skills
Customer Service, Customer Satisfaction, Logistics, Transportation, Operations Management, Inventory Management, Sales Management, Training, Team Building, Process Improvement
Education
Georgian College 1995 — 1997
Hotel resort management, Customer Service Management
cat college
all heavy equip tickets, trucking/dispatching/safety/heavy equipment/inside and outside customer service and sales
Delta Hotels and Resorts® January 2012 - Present
Delta Hotels and Resorts® March 2009 - January 2012
Delta Hotels and Resorts® January 2008 - March 2009
Delta Hotels and Resorts® 2006 - 2008
The Savoy, A Fairmont Managed Hotel 2007 - 2007
Fairmont Hotels & Resorts 2004 - 2006
Fairmont Hotels & Resorts 2001 - 2004
Fairmont Hotels & Resorts 2000 - 2001
International Plaza Hotel and Conference Centre 1998 - 2000
Skills
Hospitality Management, Hotel Management, Front Office, Hospitality Industry, Hotels, Hospitality, Resorts, Food & Beverage, Pre-opening, Team Building, Training, Guest Service Management, Rooms Division, Tourism, Time Management, Catering, Customer Service, Training Delivery, Restaurants, Micros, Restaurant Management, Banquets, Revenue Analysis, Opera, Property Management..., Menu Development, Fine Dining
Education
University of Toronto 2012 — 2014
Certificate in E-Learning, Learning and Development
Humber College 1995 — 1998
Diploma, Business Management, General
The Fairmont Olympic Hotel June 2014 - Present
Fairmont Hotels and Resorts June 2012 - Present
Fairmont Hotels & Resorts October 2006 - June 2012
US Environmental Protection Agency December 2009 - June 2010
Skills
Database Management, Data Analysis, Data Entry, Microsoft Office, ArcGIS, Outstanding Customer..., Event Planning, Database Admin, Microsoft Word, PowerPoint, Social Media, Editing, Customer Service, English, Spanish, Outlook, GIS, Research
Education
University of Washington 2008 — 2010
B.S., Environmental Science & Resource Management, Streamside Studies Minor
Edmonds Community College
Fairmont Hotels & Resorts March 2014 - Present
Whole Foods Market May 2012 - Present
Skills
Customer Service, Microsoft Office, Microsoft Excel, Retail, Microsoft Word, Inventory Management, Sales, Leadership, Merchandising, Social Media
Education
East-West University
Robert Morris University - Illinois
Business Administration and Management, General
The Fairmont Palliser February 2015 - Present
Lake Louise Inn April 2014 - January 2015
Fairmont Hotels & Resorts May 2013 - November 2013
Fairmont Hotels & Resorts May 2011 - September 2011
Skills
Hospitality Management, Hospitality, Hospitality Industry, Event Management, Customer Service, Hotels, Hotel Management, Teamwork, Event Planning, Time Management
Education
George Brown College 2009 — 2013
Bachelor's degree, Hospitality Administration/Management
Design 360 Unlimited July 2012 - Present
Roots and Stems Sustainable Floral Design LLC July 2010 - Present
Fairmont Hotels & Resorts August 2008 - Present
Fairmont Hotels and Resorts October 2011 - December 2012
Skills
Social Media, Photoshop, PowerPoint, Photography, Adobe Creative Suite, Art, Illustrator, Event Planning, Advertising, Entertainment, Microsoft Office, Creative Direction, Customer Service, Interior Design, Social Networking, Event Management
Education
Fashion Institute of Design & Merchandising 2011 — 2013
Associate of Arts Professional Designation, Interior Design
Santa Monica College
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Fleexer January 2014 - Present
Bombardier January 2013 - January 2014
Bombardier July 2011 - January 2013
Yves Legare January 2005 - May 2011
Canlyte April 2005 - September 2005
Fairmont Hotels & Resorts June 2004 - July 2004
Bell May 2003 - August 2003
Skills
Change Management, Project Management, Leadership, Gestion de projet, Stratégie
Education
HEC Montréal 2006 — 2013
B.A.A. (Baccalauréat en administration des affaires), Business/Commerce, General
College Ahuntsic 2003 — 2006
D.E.C. (Techniques de génie industriel), Gestion des Opérations
College Maisonneuve 2000 — 2003
D.E.C. (Électronique Télécommunication), Electrical, Electronics and Communications
RE/MAX du Cartier officiel February 2003 - Present
Fairmont Hotels & Resorts January 1999 - April 2002
Fairmont Tremblant January 1997 - January 1999
Skills
First Time Home Buyers, Condo sales and..., Condos, Buyer Representation, Sellers, Relocation, Investment Properties, Short Sales, Real Estate Transactions, Listings, New Home Sales, Residential Homes, Real Estate, Real Estate Development, Property, Selling, Income Properties, Relocation Buyers, Single Family Homes, Townhomes, Rentals, Investors, Sales
Education
HEC Montréal 1987 — 1991
Bachelor of Business Administration (B.B.A.), Small Business Administration/Management
Institut du tourisme et d'hotellerie du Québec 1984 — 1987
Technique en gestion hoteliere, Restauration
FRHI Hotels & Resorts July 2010 - Present
Fairmont Raffles Hotels International April 2007 - July 2010
Fairmont Hotels & Resorts 2007 - 2009
Trump International Hotel & Tower, Toronto 2003 - 2007
Watts Communications June 2000 - June 2003
Skills
Marketing, CRM, Integrated Marketing, Real Estate, Project Planning, Residential Homes, Luxury, Marketing Communications, Marketing Strategy, Brand Development, Brand Management, Strategic Planning, Marketing Management
Education
Northwestern University - Kellogg School of Management 2014 — 2014
Kellogg on Branding: Creating, Building and Rejuvenating Your Brand
Humber College 1989 — 1991
Media and Advertising, Media and Advertising Sales, 3-Time President's Letter Recipient for Top Academic Standing
York University 1985 — 1989
Bachelor's degree, Mass Communications and Political Science
Fairmont Hotels & Resorts November 2014 - Present
Fairmont Hotels & Resorts June 2013 - November 2014
Fairmont Hotels & Resorts March 2013 - May 2013
ALT Hotels - Groupe Germain October 2011 - March 2013
Hotel Le Mas Candille June 2012 - August 2012
Deerhurst Resort May 2011 - October 2011
Skills
Hotel Management, Hotels, Hospitality Management, Hospitality Industry, Front Office, Hospitality, Resorts, Micros, Tourism, Revenue Analysis, Banquets, Food & Beverage, Customer Service, Restaurants, Property Management..., Restaurant Management, Leadership, Enjoy Challenges
Education
Université du Québec à Montréal 2013 — 2015
Bachelor of Business Administration (BBA), International Business
Institut de tourisme et d'hôtellerie du Québec 2010 — 2013
Technique - DEC, International Hospitality Management
Fairmont Hotels & Resorts October 2015 - Present
Insight Global May 2014 - August 2015
Insight Global December 2013 - May 2014
Skills
Microsoft Office, Microsoft Excel, Customer Service, PowerPoint, Microsoft Word, Event Planning, Social Networking, Public Speaking, Social Media, Teamwork, Team Leadership, Facebook, Event Management, Research, Food, Hospitality
Education
Florida State University
Bachelor of Arts (BA), History
Florida State University
Bachelor of Arts (BA), International Relations and Affairs
Fairmont Hotels & Resorts Scottsdale Princess September 2014 - Present
Fairmont Hotels & Resorts Scottsdale Princess March 2014 - September 2014
Fairmont Hotels & Resorts Kea Lani April 2012 - March 2014
Fairmont Hotels & Resorts August 2011 - April 2012
Fairmont Hotels & Resorts February 2011 - August 2011
Fairmont Hotels & Resorts March 2007 - February 2011
The Ritz-Carlton Hotel Company L.L.C. September 2004 - August 2005
Skills
Hospitality Management, Hotels, Hotel Management, Restaurant Management, New Restaurant Openings, Pre-opening, Restaurants, Menu Development, Revenue Analysis, Resorts, Rooms Division, Food & Beverage, Hospitality Industry, Banquets, Food, Yield Management, F&B Operations, Front Office, Opening Hotels, Pre-opening experience, Menu Engineering, Cuisine, Menu Costing, Guest Service Management, Tourism, Property Management..., Fine Dining, Hospitality, Banquet Operations, Culinary Skills, Micros, Opera, Guest Recovery, F&B Management, Catering, Event Management, Customer Service, Event Planning, Wine, Management, Hiring, MICROS
Education
Florida State University 2003 — 2004
Hornbeck Offshore June 2014 - Present
LAZ Parking September 2013 - May 2014
LAZ Parking January 2012 - September 2013
Fairmont Hotels & Resorts 2012 - 2013
LAZ Parking January 2011 - January 2012
Ultimate Parking LLC. December 2009 - 2011
Ultimate Parking LLC. September 2009 - September 2010
Johnson & Wales University December 2008 - May 2009
Skills
Hotels, Restaurants, Customer Service, Training, Hospitality, Valet Parking, Parking Garages, Time Management, Sales, Management, Facilities Management, Forecasting
Education
Johnson & Wales University 2006 — 2010
Bachelor of Science (BS), Hospitality Administration/Management
Johnson and Wales University 2006 — 2010
Associate of Science (AS), Restaurant/Food Services Management
Telluride Tourism Board September 2010 - Present
Fairmont Hotels & Resorts July 2007 - September 2010
Founder Owner June 2003 - December 2005
Skills
Hospitality, Hotels, Resorts, Tourism, Event Management, Customer Service, Public Relations, Social Media, Sales, Marketing, Social Media Marketing, Marketing Communications, Advertising, Budgets, Event Planning, Training, Administration, Hospitality Industry, Team Building
Education
Walden University 2001 — 2003
Associate of Science (A.S.), Early Childhood Education and Teaching
Fort Lewis College 1994 — 1998
Bachelor of Arts (B.A.), Communication and Media Studies
Grant Park Music Festival 2003 - 2011
Lyric Opera of Chicago 1976 - 2007
Fairmont Hotels & Resorts 1988 - 2002
Rockefeller Chapel, University of Chicago 1977 - 1984
Skills
Music, Singing, Opera, Chamber Music, Choral, Songs, Orchestral Music, Oratorio, Vocal Coaching, Classical, Vocal, Performing, Sight Reading, Vocalist, Music Education
Education
Lyric Opera School of Chicago 1976 — 1977
Opera
University of Illinois at Urbana-Champaign 1973 — 1975
Master of Music with work towards DMA, Opera Performance, 3.6/4.0
Illinois Wesleyan University 1968 — 1972
Bachelor of Music.Education, voice, 3.6/4.0
The iO Theater March 2012 - Present
Fairmont Hotels & Resorts September 2010 - December 2014
The Second City Training Center November 2010 - December 2011
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Public Speaking, Creative Writing, Editing, Scriptwriting, Customer Service, Organization Skills, Time Management
Education
Indiana University Bloomington 2006 — 2010
Bachelor of Arts (B.A.), Telecommunications
Grand Beach Hotel Miami Beach & Grand Beach Hotel Surfside May 2012 - Present
Turnberry Isle Miami July 2011 - May 2012
Turnberry Isle Miami November 2010 - July 2011
Fairmont Hotels & Resorts September 2010 - November 2010
Skills
Recruiting, Hotels, Customer Service, Team Building, Bilingual-English/Spanis..., Opening Hotels, Hospitality, Onboarding, Purchasing, Opera, Micros, HotSOS, Human Resources, Hiring, Hospitality Industry, Resorts, Food & Beverage
Education
Johnson and Wales University 2005 — 2010
Bachelor's Degree, Business Management
Chelsea Vocational High School
High School Diploma
Fairmont Hotels & Resorts March 2014 - Present
Fairmont Hotels and Resorts July 2012 - March 2014
Lake Lanier Islands Resort, NE Georgia September 2010 - July 2012
Westin Atlanta North February 2008 - September 2010
Proof of the Pudding July 2007 - December 2007
Disney Cruise Line September 2003 - May 2005
Skills
Delphi, Meeting Matrix, Special Events, Resorts, Hotels, Restaurants, Food & Beverage, Event Management, Hospitality, Corporate Events, Hospitality Industry, Food, Catering, Event Planning, Banquets, Convention Services, Culinary Skills, Hospitality Management, Leadership, Meeting Planning, Revenue Analysis, Sales, Weddings
Education
Johnson & Wales University 2005 — 2007
MBA, Hospitality and Tourism
The University of Georgia 2000 — 2003
BA, History
Fairmont Hotels & Resorts August 2015 - Present
Fairmont Hotels & Resorts November 2014 - April 2015
Fairmont Hotels & Resorts November 2013 - November 2014
Greenough March 2013 - November 2013
Wachusett Mountain Ski Area October 2011 - April 2013
New England Cable News September 2012 - January 2013
Victoria's Secret January 2009 - January 2010
Skills
Social Media, Editing, Broadcast Journalism, Public Relations, Social Media Marketing, Social Networking, Broadcast, Creative Writing, Marketing Communications, Photography, Media Relations, Facebook, Storytelling, Event Management, Video, Press Releases, Video Production, Sales, Management, Marketing, Blogging, Time Management, Customer Service, Event Planning
Education
Fitchburg State University 2009 — 2012
Bachelor's degree, Professional Communications
Lesley University 2008 — 2009
Photography
Fairmont Washington, D.C., Georgetown June 2015 - Present
Fairmont Copley Plaza May 2015 - Present
FMC Technologies October 2014 - April 2015
The Fairmont Copley Plaza November 2013 - October 2014
The Fairmont Sonoma Mission Inn & Spa February 2012 - October 2013
Fairmont Hotels & Resorts December 2010 - February 2012
The Fairmont Southampton April 2009 - December 2010
Gaylord Palms Resort & Convention Center October 2007 - April 2009
Walt Disney World Swan and Dolphin February 2005 - October 2007
Skills
Sales, Hotels, Hospitality Industry, Hospitality Management, Hospitality, Revenue Analysis, Resorts, Hotel Management, Meeting Planning, Food & Beverage, Tourism, Yield Management, Trade Shows, Catering, Event Management, Pre-opening, Sales Management, Front Office, Banquets, Convention Services
Education
Florida State University 2000 — 2004
BS, Business & Marketing
Bishop Moore Catholic High School 1996 — 2000
Mandarin Oriental Hotel Group November 2014 - Present
Mandarin Oriental Hotel Group September 2013 - October 2014
Mandarin Oriental Hotel Group September 2012 - August 2013
Hotelschool The Hague August 2009 - July 2012
Mandarin Oriental Hotel Group January 2012 - June 2012
Fairmont Hotels & Resorts February 2009 - June 2009
Fairmont Hotels & Resorts February 2008 - January 2009
Fairmont Hotels & Resorts February 2006 - January 2008
Fairmont Hotels & Resorts August 2005 - January 2006
Skills
Microsoft Office, Opera, Customer Service, Complaint Handling, Hospitality, Banquets, Budgets, Complaint Management, Food, Hospitality Industry, Hospitality Management, Hotel Management, MICROS, Management, Hotels, Micros, Marketing, Restaurants, Pre-opening, Revenue Analysis
Education
Hotelschool Den Haag (met vestiging in Amsterdam) 2009 — 2011
Bachelor of Scienes, Hospitality
Fairmont Hotels & Resorts June 2008 - Present
Warwick Hotels & Resorts December 2004 - June 2008
InterContinental Hotels Group October 1994 - July 2004
Skills
Revenue Management, Food & Beverage, Spa, Hotel Management, Hotels, Project Management, Team Leadership, Operations Management, Opening Hotels, Quality Management, Revenue Analysis, Hospitality, Hospitality Industry, Hospitality Management, Rooms Division, Banquets, Pre-opening, Resorts, Tourism, Yield Management, Leadership, Customer Satisfaction, Restaurants, Front Office
Education
Henley Management College 2000 — 2003
MBA
IECS - The Strasbourg Graduate School of Management 1990 — 1993
4 years degree
Université Nancy 2 1988 — 1990
2 years degree
W Hotels September 2014 - Present
Neuehouse February 2014 - June 2014
Thompson Hotels April 2013 - February 2014
Thompson Hotels July 2012 - April 2013
The Lowell Hotel December 2010 - June 2012
The Lowell Hotel July 2010 - December 2010
The Lowell Hotel February 2009 - August 2009
Fairmont Hotels & Resorts July 2006 - December 2006
Skills
Front Office, Rooms Division, Hotels, Hospitality Management, Employee Training, Management, Hotel Management, Revenue Analysis, Pre-opening, Property Management..., Food & Beverage, Hospitality, Resorts, Micros, Hospitality Industry, MICROS
Education
Ecole Hôtelière de Lausanne 2006 — 2010
Bachelor of Science, International Hospitality
Seminole Hard Rock Hotel & Casino June 2006 - Present
Mohegan Sun 2003 - 2006
JW Marriott Las Vegas Resort & Spa 2001 - March 2003
Hiestand USA 2001 - 2001
Harrah's Las Vegas June 1999 - 2001
Desert Inn Hotel and Casino 1997 - 1999
The Rio All Suites Hotel 1997 - 1998
Fairmont Hotels & Resorts 1986 - 1989
Skills
Food & Beverage, Pastry, Food, Chef, Menu Development, Hospitality, Hospitality Management, Pre-opening, Fine Dining, Banquets, Culinary Skills, Recipes, Cuisine, Cakes, Culinary Management, Resorts, Catering, Sanitation, Restaurants, Food Preparation, Food Quality, Hospitality Industry, Menu Costing, Restaurant Management, Casino, Cooking, Hotels, Chocolate, Baking, Bakery, Gourmet, Food Service, Micros, Bread, Recipe Testing, ServSafe, Serve Safe Certified, Cake Decorating, New Restaurant Openings, Labor Control, Pastry Preparations, Leadership, Strategic Planning, Kitchen Management, Recipe Creation, Inventory Management, Procurement, Budget Management, Cost Control, Customer Service
Education
Johnson and Wales University 1982 — 1984
Associate of Science, Pastry Arts
Camden County Vocational School 1980 — 1984
Commercial Baking
Fairmont Hotel Vancouver May 2014 - Present
Fairmont Hotels & Resorts 2012 - November 2013
Fairmont Hotel Vancouver 2010 - 2012
Fairmont Chateau Lake Louise 2006 - 2010
Skills
Hotels, Hospitality Industry, Hospitality Management, Hotel Management, Resorts, Hospitality, Front Office, Banquets, Rooms Division, Food & Beverage, Tourism, Micros, Catering, Customer Satisfaction, Property Management..., Yield Management, Hotel Booking, Revenue Analysis
Education
Fanshawe College 2004 — 2006
Hospitality Management, Hospitality Administration/Management
Fairmont Hotels & Resorts April 2015 - Present
Fairmont Hotels & Resorts July 2011 - March 2015
Starwood Hotels & Resorts Worldwide, Inc. December 2009 - July 2011
W Hotels 2006 - 2009
Skills
Revenue Management, Hospitality, Hotels, Online Marketing, Social Media, SEO, Hospitality Industry, E-commerce, Google Analytics, Revenue Analysis, New Business Development, Tourism, Yield Management, Social Media Marketing, Online Advertising, Hospitality Management, Hotel Management
Education
HEC Montréal 2000 — 2004
Bachelor in Management, Business Management, Supervision, Marketing Management
Institut de Tourisme et d'Hôtellerie du Québec 1997 — 2000
Diplôme d'Études Collégiales, Gestion hôtellière
Emmanuel College March 2015 - Present
FM&A Events (Faith Moore & Associates, LTD) March 2014 - March 2015
Fairmont Hotels and Resorts November 2010 - April 2014
Fairmont Hotels and Resorts April 2010 - November 2010
Fairmont Hotels & Resorts June 2008 - April 2010
Fairmont Hotels & Resorts January 2008 - May 2008
Emmanuel College August 2007 - May 2008
Emmanuel College September 2006 - May 2008
Geezeo May 2007 - December 2007
Emmanuel College September 2006 - December 2006
Skills
Editing, Training, Recruiting, Event Planning, Public Relations, Blogging, Event Management
Education
Emmanuel College 2004 — 2008
Bachelor of Arts, English Communications
Medfield High School 2000 — 2004
Blessed Sacrament 1990 — 1996
Grand Valley Health Plan August 2014 - Present
The Trump International Hotel and Tower April 2014 - August 2014
Fairmont Hotels & Resorts June 2012 - April 2014
Skills
Hotels, Front Office, Customer Service, Hospitality, Customer Satisfaction, Sales, Concierge Services, Receptionist Duties, Telephone Reception, Office Administration, Property Management..., Spa, Guest Recovery, Hospitality Service, Clerical Skills, Event Management, Hospitality Management, Hotel Management, Guest Booking, Selling, MICROS, Revenue Analysis, Marketing, Market Research, Customer Oriented, Accurate Data Entry, Maintaining Strong..., Maintaining A Positive..., Maintaining..., University Relations, Healthcare, Health Insurance, Open Enrollment, Credentialing, Access
Education
Ferris State University 2005 — 2010
Bachelor of Science (B.S.), Resort Management
Ferris State University 2005 — 2009
Bachelor's degree, Resort Management
Fairmont Hotels & Resorts September 2015 - Present
Golden Spoon Franchising September 2015 - Present
SpaceNK April 2015 - Present
Freelance Makeup Artistry August 2014 - Present
www.runwayzmagazine.me October 2012 - Present
The Body Shop June 2014 - March 2015
Skills
Fashion, Marketing, Wardrobe, Fashion Blogging, Personal Shopping, Social Networking, Social Media, Blogging, Fashion Writing, Sales, Visual Merchandising, Photoshop, Event Planning, Retail, Merchandising, Illustrator, Event Management, Makeup Artistry, Microsoft Office, Customer Service, Advertising, Graphic Design, Online Marketing, Leadership, Creative Writing, Press Releases, Marketing Communications, Teamwork, Bridal Looks, Microsoft Excel, Microsoft Word, PowerPoint, Windows, Research, Outlook, Teaching, Public Speaking, HTML, Strategic Planning, Budgets, Editing, InDesign, Marketing Strategy, Training, WordPress, Data Entry, Adobe Creative Suite, Team Leadership, Product Marketing, Styling
Education
Fashion Institute of Design & Merchandising 2014 — 2017
Bachelor of Science (B.S.), Merchandise Marketing, Freshman Year
Santa Margarita Catholic High School 2011 — 2014
H.S. Diploma, Merchandise Marketing
Panasonic North America March 2014 - Present
Fairmont Hotels & Resorts August 1997 - January 2006
Skills
Microsoft Office, Customer Service, Windows, Outlook, Public Speaking, Strategic Planning, Budgets, Microsoft Word, Business Strategy, Coaching, New Business Development, Microsoft Excel, Forecasting, Facebook, Lead Generation, Hospitality, Project Management, Networking, Sales, Time Management, Writing, Training
Education
Hondros College 2013 — 2014
Real Estate
University Of Phoenix 1998 — 2000
Bachelor of Science (B.S.), Business Management
Seeliger y Conde August 2014 - Present
SPAIN-UNITED STATES CHAMBER OF COMMERCE CAMARA DE COMERCIO ESPAÑA-EEUU January 2014 - August 2014
Florida International University March 2013 - January 2014
Miami Beach Resort January 2012 - December 2012
Fairmont Hotels & Resorts July 2011 - July 2011
Florida International University-South Beach Food & Wine Festival Event February 2011 - February 2011
Florida International University August 2009 - April 2010
Florida International University-South Beach Food & Wine Festival Event February 2010 - February 2010
Hyatt Hotels Corporation November 2008 - November 2008
Skills
Hospitality Management, Hospitality, Microsoft Excel, Accounting, Project Management, Outlook, PowerPoint, Market Research, Customer Service, Hotels, Front Office, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Management, Restaurants, Tourism, Social Media, Training, Food & Beverage, QuickBooks, Microsoft Access, Cashiering, Opera, Titanium, Database, Typing: 52wpm, Italian, Event Planning, Cooking, Time Management, Tutoring, Employee Training, Hotel Booking, Concierge Services, Events, Photography, Academic Advising, International Business, Consulting, International Trade, FDA, Marketing Strategy, Marketing, Customer Satisfaction, Event Management, Teamwork, Receptionist Duties, trade consulting
Education
Florida International University 2013 — 2013
Preventing Identity Theft 101/Red Flags Training
Sullivan and Cogliano Training Center 2013 — 2013
Microsoft Office Specialist Certificate, Accounting Focus
Florida International University 2009 — 2011
Bachelors Degree, Hospitality Management
Miami Dade College 2007 — 2008
Associate in Arts Degree, Hospitality Management
Hialeah Senior High School 2004 — 2007
High School Diploma
BuildingConnected, Inc. August 2015 - Present
TechValidate Software July 2014 - June 2015
PSAV August 2011 - July 2014
Swank Audio Visual March 2011 - August 2011
Swank Audio Visual March 2010 - January 2011
Fairmont Hotels & Resorts November 2009 - March 2010
Swank Audio Visual May 2007 - November 2009
Skills
Customer Satisfaction, AV, Corporate Events, Event Management, Event Technology, Live Events, Live Sound, Management, Meeting Planning, Production Managment, Projection, Sales, Sales Management, Sound, Stage Lighting, Trade Shows, Video Conferencing, Production Management, Event Planning, Hotels
Education
Expression College for Digital Arts
Bachelor of Applied Science (BASc)
Equinox July 2015 - Present
The Embassy Row Hotel, A Destination Hotel February 2015 - June 2015
The Embassy Row Hotel by Destination Hotels & Resorts May 2013 - June 2015
Fairmont Hotels & Resorts November 2012 - April 2013
Fairmont Hotels and Resorts August 2011 - November 2012
The Sports Club/LA October 2010 - November 2012
Rosa Mexicano Restaurants July 2010 - August 2011
Apple Retail October 2007 - June 2010
Skills
Front Office, Customer Service, Food & Beverage, Hospitality, Microsoft Office, Hospitality Management, Training, Concierge Services, Hospitality Industry, Time Management, Property Management..., Micros, Windows, Event Planning, Team Building, Open Table, Data Entry, Conflict Resolution, CSI, Apple, Situation Analysis, iQware, TimeSaver, Birchstreet, Protobase, Opera
Education
Howard University 2006 — 2013
North Atlanta High School
Keller Williams Realty, Inc. June 2015 - Present
Fairmont Hotels & Resorts March 2014 - July 2015
The Doyle Collection April 2013 - March 2014
The Ritz-Carlton Hotel Company LLC October 2011 - April 2013
Kate Spade & Company November 2008 - May 2010
Eddie Bauer August 2006 - November 2008
Skills
Real Estate, Contract Negotiation, Open Houses, Real Estate Transactions, Residential Homes, Real Estate Contracts, Customer Service, Hotels, Front Office, Sales & Marketing..., Sales, Opera, Concierge Services, Event Management, Peer Mediation, Event Planning, Up-selling, Leadership, Microsoft Office, Management, Hospitality, Hospitality Industry, Public Speaking, Food, Food & Beverage, Hotel Management
Education
Ferrum College 2008 — 2011
International Relations and Affairs
Windell Investments Inc. December 2014 - Present
Blue Lotus Weddings and Events December 2011 - Present
Fairmont Hotels & Resorts April 2014 - December 2014
Skills
Event Management, Event Planning, Social Media, Marketing Strategy, Social Media Marketing, Marketing Communications, Public Speaking, Project Planning, Weddings, Social Networking, Team Leadership
Education
Ryerson University, Ted Rogers School of Management 2004 — 2008
Bachelor of Commerce, Entrepreneurship
George Brown College 2010 — 2011
Event and Meeting Management, Hospitality and Tourism
Wedding Planners Institute of Canada
Certified Wedding Coordinator
Fairmont Hotels & Resorts June 2015 - Present
Balboa Bay Resort April 2014 - June 2015
Hyatt Regency Orange County February 2013 - April 2014
Hyatt Regency Orange County May 2010 - February 2013
Hyatt Regency Tampa January 2009 - May 2010
United States Marine Corps May 2002 - May 2010
Hyatt Regency Waikiki Resort and Spa May 2008 - January 2009
The Ritz-Carlton Hotel Company, L.L.C. April 2007 - August 2007
Skills
Hotel Management, Hospitality Management, Rooms Division, Guest Service, Guest Satisfaction, Hotels, Hospitality Industry, Hospitality, Resorts, Front Office, Opera, Laundry, Customer Service, Hiring, Inventory Management, Budgeting, Scheduling, Daily Operations, Tourism, Staff Training, Supervisory Skills, Cost Control, Luxury, Customer Relations, Purchasing, Microsoft Office, Operations Management, Team Building, Excel, Word, Employee Relations, Payroll Processing, Problem Solving, Forecasting, Outlook, Microsoft Word, Microsoft Excel, Property Management..., Budgets, Payroll, Catering, Restaurants, Customer Satisfaction, Revenue Analysis, Process Scheduler
Education
Florida State University 2003 — 2008
BS, Hospitality Administration
BDI April 2011 - Present
Nock Inc. June 2005 - October 2008
Penton Media/Lodging Hospitality Magazine July 1990 - July 2003
Fairmont Hotels & Resorts June 1988 - June 1990
Hearst Magazines/Colonial Homes December 1985 - July 1987
Skills
Newsletters, Marketing, Public Relations, Editing, Marketing Communications
Education
John Carroll University 1980 — 1984
BA, Communications
Omni Hotels & Resorts March 2015 - Present
Four Seasons Hotels and Resorts July 2014 - February 2015
Fairmont Hotels & Resorts December 2013 - April 2014
Fairmont Hotels & Resorts January 2013 - December 2013
Fairmont Hotels and Resorts April 2012 - December 2012
Gillette Stadium May 2010 - February 2012
Tillinger's Concierge July 2011 - October 2011
Johnson & Wales University November 2010 - February 2011
Johnson & Wales University September 2010 - December 2010
Aramark / The Mets February 2008 - August 2009
Skills
Food & Beverage, Hospitality Management, Hospitality, Micros, Menu Development, Inventory Management, Multi Tasking, Microsoft Office, Customer Service, Leadership, Tourism, Sales, Hospitality Industry, Customer Satisfaction, Training, Hotels, Front Office, Hotel Management, Property Management..., Resorts, Rooms Division
Education
Johnson and Wales University 2009 — 2012
Bachelor of Science (B.S.), International Hotel & Tourism Management, Cum Laude
Saint John's University 2007 — 2009
LTG Exam Prep Platform September 2015 - Present
APCO Worldwide March 2015 - July 2015
GE Lighting January 2014 - May 2014
Salco Dynamic Solutions April 2013 - May 2013
Suzan Koziak Productions March 2011 - June 2012
Fairmont Hotels & Resorts March 2011 - June 2011
Skills
Event Planning, Social Networking, PowerPoint, Social Media, Teamwork, Leadership, Microsoft Word, Microsoft Excel, Customer Service, Marketing Strategy, Psychology, QuickBooks, Fashion Shows, Highly motivated..., Academic Tutoring, Small Business, Operations Management, Troubleshooting, Public Speaking, Research, Time Management, Strategic Marketing..., Strategic Consulting, Public Relations, Networking, International Relations
Education
Northeastern University 2012 — 2016
Bachelor of Business Administration (BBA), Marketing and Entrepreneurship
ESIC: Business & Marketing School 2013 — 2013
International Business and Spanish
Corona del Mar High 2008 — 2012
FRHI Hotels & Resorts June 2013 - Present
Fairmont Raffles Hotels International October 2007 - June 2013
Fairmont Hotels & Resorts June 2004 - October 2007
The Fairmont Chicago December 2000 - June 2004
Sheraton Chicago Hotel & Towers August 1995 - December 2000
Skills
Hospitality, Hotels, Resorts, Leadership, Management, Business Development, Strategy, Sales, CRM, Sales Management, Budgets, Strategic Planning, Operations Management, Time Management, Hospitality Management
Education
Illinois State University 1986 — 1991
B.S.
The Mountain Winery July 2014 - Present
Fairmont Hotels & Resorts January 2014 - July 2014
Fairmont Hotels & Resorts July 2013 - January 2014
Fairmont Hotels & Resorts December 2012 - October 2013
Fairmont Hotels & Resorts May 2013 - September 2013
Marriott International June 2012 - January 2013
The Zen Hotel September 2011 - June 2012
Hilton Worldwide April 2010 - August 2011
Indiana University Purdue University Indianapolis 2002 - 2007
Skills
Hospitality, Food & Beverage, Restaurants, Hospitality Management, Banquets, Front Office, Customer Service, Hotel Management, Hospitality Industry, Leadership, Customer Satisfaction, Training, Time Management, Micros, Operations Management, OnQ, Revenue Analysis, Event Management, Menu Development, POS, Rooms Division, Restaurant Management, Food Safety, Food Service, FOSSE, Wine, Purchase Management, Food, Hiring, Management, Budgets, Resorts, Event Planning, Hotels, P, Public Speaking, Guest Service Management, Wineries, MICROS, Catering
Education
Indiana University-Purdue University at Indianapolis 2002 — 2007
Bachelor's degree, Communication and Media Studies
Fairmont Hotels & Resorts 2004 - 2015
Omni Hotels & Resorts 1995 - 2004
Skills
Customer Service, Conference Coordination, Coordinate Meetings, Hotel Contract..., Hotel Sales, Office Administration, Hospitality Management, Event Management, Event Planning, Hotels, Nonprofits, Public Speaking, Hospitality Industry, Hospitality, Public Relations
Education
Fashion Institute of Technology
Advertising & Communications
LaGuardia Community College
Program in Deaf Studies
Disneyland Resort December 2013 - Present
Disneyland Resort January 2013 - Present
Disneyland Resort January 2013 - Present
Disneyland Resort January 2013 - Present
Disneyland Resort December 2011 - Present
Disneyland Resort September 2012 - April 2015
Fairmont Hotels & Resorts March 2011 - July 2012
Homewood Suites by Hilton Hotel March 2010 - March 2011
Sam's Club April 2008 - March 2011
Skills
Hotels, Hospitality Management, Food & Beverage, Hospitality, Resorts, Microsoft Office, Micros, Front Office, Hospitality Industry, Hotel Management, Sales, Event Planning, Event Management, Catering, Teamwork, Tourism, Customer Satisfaction, Opera, Revenue Analysis, Rooms Division, Banquets, Pre-opening, Restaurants, Menu Development, Property Management..., Time Management, Hiring, MICROS
Education
Fullerton College 2012 — 2016
Business, Management, Marketing
Hilton Vancouver Metrotown October 2013 - Present
Delta Hotels & Resorts August 2012 - June 2013
Sheraton Vancouver Guildford Hotel December 2011 - August 2012
Newlands Golf & Country Club September 2010 - September 2011
The Fairmont Vancouver Airport May 2004 - September 2010
Fairmont Hotels & Resorts January 2001 - May 2004
The Fairmont Waterfront September 1999 - January 2001
Skills
Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Hospitality, Resorts, Pre-opening, Catering, Meeting Planning, Trade Shows, Convention Services, Event Management, Opening Hotels, Event Planning, Front Office, Banquets, Revenue Analysis, Budgets, Team Building, Hotel Booking, Tourism, Customer Service, Rooms Division, Sales, Food & Beverage, Yield Management, Property Management..., Restaurants, Customer Satisfaction, Menu Development, Fine Dining, Guest Service Management, Opera, Micros, MICROS
Education
Georgian College 1987 — 1989
Diploma, Tourism & Hospitality Management
Innisdale Secondary 1984 — 1987
Marriott Hotels May 2015 - Present
Marriott Hotels July 2011 - November 2012
Marriott Hotels June 2010 - July 2011
Marriott Hotels July 2008 - July 2010
Fairmont Hotels & Resorts March 2008 - July 2008
Skills
Management, F&B Operations, Housekeeping, Front office Operations, P&L Management, Employee Relations, Employee Training, Employee Engagement, Public Speaking, Leadership Development, Menu Development, Menu Costing, Beverage Development, Opening Hotels, Grand Openings, Project Management, Event Planning, Event Management, Restaurant Management, Culinary Management, Front Office
Education
Johnson & Wales University 2004 — 2008
Bachelor of Science Hospitality Management, Hotel & Hospitality Management, 3.50 GPA
Santa Clara Unified School District March 2015 - Present
Peninsula Pediatric Dentistry December 2012 - March 2015
Peninsula Pediatric Dentistry September 2012 - December 2012
Winston Manor Dental March 2010 - June 2012
Fairmont Hotels & Resorts September 2011 - March 2012
Skills
Sales, Time Management, Customer Service, Microsoft Office, Public Relations, Data Entry, Leadership, Microsoft Excel, Critical Thinking, Microsoft Word, PowerPoint, Outlook, Multilingual, Teamwork, Data Analysis, Office Administration, Financial Analysis, Financial Accounting, Budgets, Management, Event Planning, Public Speaking, Research, Training
Education
Saint Mary's University of Minnesota 2014 — 2016
Master's degree, Accounting, 4.00
Foothill College 2014 — 2015
Certificate, Accounting
University of Minnesota-Twin Cities 2005 — 2009
Bachelor of Science (B.S.), Neuroscience
Centennial High School-- University of Minnesota PSEO Program 2005 — 2006
Neuroscience
CBVI December 2011 - Present
Stay Inn Suites October 2006 - Present
Fairmont Hotels & Resorts June 2011 - December 2011
RONA May 2010 - July 2010
Greater Toronto Airports Authority June 2005 - November 2008
Cara Operations June 2002 - January 2006
Group 4 January 2004 - June 2004
Skills
Hospitality, Tourism, Hotel Management, Restaurants, Hotels, Hospitality Management, Hospitality Industry, Event Management, Food, Revenue Analysis, Event Planning, Front Office, Catering, Resorts, Rooms Division, Banquets, Yield Management, Public Relations, Guest Service Management, Restaurant Management, Food, Marketing Strategy, Team Building, Leadership
Education
American Hotel & Lodging Educational Institute
Certificate, Certified Hotel Administrator
George Brown College 2007 — 2010
Hotel/Motel Administration/Management
Humber College 2005 — 2006
Hotel/Motel Administration/Management
Costco Wholesale May 2014 - Present
US Navy January 2003 - August 2011
Fairmont Hotels & Resorts November 2001 - November 2002
Skills
Leadership, Training, Public Speaking, Teamwork, Event Planning, Customer Satisfaction, Inventory Management, Customer Service, Sales
Education
Hawaii Pacific University 2012 — 2014
Bachelor's degree, Political Science and Government
Hawaii Community College 1994 — 1995
Bachelor's degree, International Relations and Affairs
The Lodge at Torrey Pines May 2015 - Present
The Lodge at Torrey Pines August 2014 - Present
Four Seasons Hotels and Resorts April 2014 - August 2014
Fairmont Hotels & Resorts February 2013 - August 2014
Four Seasons Hotels and Resorts December 2006 - January 2013
Four Seasons Hotels and Resorts September 2005 - November 2006
Education
Johnson and Wales University
BS, Pastry Arts and Foodservice Management
Lashbrook, Wollard, & Fasano P.A. February 2015 - Present
Bull Market Bar Chow Whiskey Bar January 2015 - Present
Triangolo Professional Group October 2013 - November 2014
Trump International Beach Resort 2011 - 2013
Fairmont Hotels & Resorts 2010 - 2012
Fairmont Hotels & Resorts 2008 - 2010
Skills
Financial Analysis, Financial Accounting, Corporate Tax, Bookkeeping, Communication, People Skills, Problem Solving, Teamwork, Marketing, Sales, Consulting, Business Development, Strategic Planning, Event Management, Accounting, Microsoft Office, Customer Service, Event Planning, Microsoft Excel, Leadership, PowerPoint, Hospitality
Education
Nova Southeastern University 2012 — 2014
Master of Accounting, Accounting
Johnson & Wales University 2004 — 2008
Bachelor's Degree, Accounting
WEICHERT REALTORS BEST BEACH REAL ESTATE May 2015 - Present
Sole On The Ocean December 2014 - March 2015
W Hotels September 2013 - May 2014
W Hotels June 2009 - September 2013
Mary Kay Inc. August 2011 - August 2012
Fairmont Hotels & Resorts December 2007 - October 2010
Skills
Hospitality, Spa, Hospitality Management, Hotels, Hospitality Industry, Front Office, Beauty Industry, Food & Beverage, Catering, Human Resources, Hotel Management, Resorts, Micros, Restaurants, Banquets, Revenue Analysis, Event Management, Event Planning, Tourism, Menu Development, Meeting Planning, Customer Service, Training, Pre-opening, Customer Satisfaction, MICROS
Education
Johnson and Wales University 2006 — 2008
Bachelor's, Hospitality Management
Johnson & Wales University
Bachelor of Science in Hospitality Management
Wafi Hotels July 2015 - Present
The Mark Hotel September 2013 - January 2015
Denihan Hospitality Group April 2013 - September 2013
JEAN-GEORGES MANAGEMENT May 2010 - April 2013
Fairmont Hotels & Resorts 2008 - 2010
BallenIsles Country Club 2007 - 2008
Skills
Hospitality Management, Hospitality Industry, Catering, Hotel Management, Resorts, Menu Development, Fine Dining, Hotels, Event Management, Food & Beverage, Banquets, Micros, Front Office, Revenue Analysis, Hospitality, Pre-opening, Restaurant Management, Restaurants
Education
NYU 2012 — 2015
Master's Degree, Hospitality Industry Studies
Florida State University 2002 — 2006
Bachelor's Degree
The Nationwide Group March 2015 - Present
Nationwide Appraisal Services March 2012 - March 2015
Boston Pizza Restaurants March 2008 - January 2012
Fairmont Hotels & Resorts February 2007 - March 2008
Skills
Real Estate, Residential Homes, Appraisals, Sales, Customer Service, Team Leadership, Training
Education
Sir Sandford Fleming College 2004 — 2006
Diploma, Restaurant, Culinary, and Catering Management/Manager
Durham College 2004 — 2005
Trade, Tool and Die Technology/Technician
Father Leo J. Austin C.S.S. 1999 — 2003
Diploma
Mandarin Oriental Hotel Group July 2009 - June 2013
Rosewood Hotels & Resorts October 2003 - May 2009
Fairmont Hotels & Resorts 2000 - 2001
Bali Cliff Resort 1992 - 2000
Hotel Borobudur Jakarta 1985 - 1989
Hotel Borobudur Jakarta 1985 - 1989
Hotel Borobudur Jakarta 1985 - 1989
Skills
Chef, Resorts, Pre-opening, Menu Development, Fine Dining, Pastry, Culinary Skills, Hotels, Banquets, Hospitality Management, Catering, Food & Beverage, Food, Recipes, Cuisine
Education
Ecole LeNotre 1986 — 1986
Boulangerie, Artisinal Breads
George Brown College 1983 — 1984
Patisserie, pastry culinary arts
Southern Alberta Institute of Technology / SAIT 1982 — 1983
Baking Certificate, Baking- Pastry
National Association of Chain Drugstores July 2014 - Present
United States Institute of Peace (Temp position through The Choice ). April 2014 - July 2014
FLIK International at Patton boggs LLP January 2013 - April 2014
Fairmont Hotels & Resorts July 2007 - December 2012
John F. Kennedy Memorial Center for the Performing Arts July 2008 - July 2011
Fairmont Hotels & Resorts January 2007 - July 2007
Marriott International February 2005 - January 2007
Skills
Hospitality Industry, Event Management, Event Planning, Hotel Management, Hospitality Management, Catering, Meeting Planning, Hotels, Food & Beverage, Customer Service, Corporate Events
Education
University of Utah 1993 — 1997
Bachelor of Arts (B.A.) Candidate, Ballet
George Mason University 1984 — 1986
None, General Studies
Getaround April 2015 - Present
The Freeman Company January 2014 - April 2015
EF Education First August 2011 - December 2013
Fairmont Hotels & Resorts July 2010 - August 2011
September Films January 2010 - June 2010
Asylum Entertainment September 2009 - November 2009
September Films July 2009 - September 2009
All Crew Agency July 2009 - July 2009
In Sync Advertising June 2008 - July 2008
One Brick Films, LCC May 2007 - July 2007
Skills
Final Cut Pro, Event Planning, Editing, Microsoft Office, Social Media, Video, Budgets, Film, Social Media Marketing, Television, Photoshop, Blogging, Video Editing, Tourism, Tour Operators, Travel Management, Final Draft, Reality, Video Production, Microsoft Excel, Microsoft Exchange, Salesforce.com, Project Management, Event Management
Education
Elon University 2005 — 2009
BA, Communications - Film
Dublin Business School 2008 — 2008
Liberal Arts
voestalpine Böhler Welding GmbH May 2014 - Present
voestalpine Böhler Welding GmbH December 2009 - May 2014
Buderus Edelstahl GmbH October 2008 - November 2009
Marketing Assistant August 2007 - January 2008
Aceros Boehler S.A. February 2006 - August 2006
Fairmont Hotels & Resorts 2002 - 2004
Skills
International Business, German, English
Education
IMC Fachhochschule Krems 2004 — 2008
Mag. (FH), Export-Oriented Management EU-ASEAN-NAFTA
Universidad de Alcalá 2005 — 2006
School of Economics and Business
Cardinal Health March 2015 - Present
Fairmont Hotels & Resorts August 2013 - March 2015
Starwood Hotels & Resorts Worldwide, Inc. June 2010 - August 2013
Marriott International July 2007 - June 2010
Education
Grand Valley State University 2002 — 2006
Advertising & Public Relations, Communications
Northwood Hospitality February 2015 - Present
Fairmont Hotels & Resorts June 2013 - Present
Kimpton Hotels & Restaurants November 2011 - March 2013
The Umstead Hotel and Spa January 2011 - August 2011
Crossroads Infiniti September 2010 - November 2010
Skills
Hospitality, Event Planning, Hospitality Management, Hospitality Industry, Hotels, Hotel Management, Customer Satisfaction, Management, Rooms Division, Customer Service, Sales, Front Office, Event Management, PowerPoint, Training, Micros, Social Media, Social Media Marketing, Microsoft Office, Microsoft Word, Microsoft Excel
Education
Florida International University 2011 — 2013
Masters, Hospitality Management, 3.8
High Point University 2007 — 2010
B.S., Business Marketing
Hubbard Advisors July 2014 - Present
Fairmont Hotels & Resorts June 2013 - July 2014
Claremont Resort & Spa November 2011 - June 2013
Shutters on the Beach February 2010 - March 2011
Fairmont Hotels and Resorts May 2007 - February 2010
Fairmont Royal York 2004 - 2007
Fairmont Kansas City 2000 - 2004
Fairmont Copley Plaza Boston 1997 - 2000
The Genesis Center 1995 - 1996
Skills
Hospitality Industry, Hotel Management, Hospitality Management, Hotels, Hospitality, Food & Beverage, Restaurants, Catering, Resorts, Fine Dining, Revenue Analysis, Menu Development, Front Office, Rooms Division, Event Planning, Guest Service Management, Pre-opening, Banquets, Micros, Leadership, Banquet Operations, Restaurant Management, Wine, Wine Lists, Yield Management, MICROS
Education
Johnson and Wales University 1991 — 1997
Masters, Foodservice Education
Word Alive Church January 2015 - Present
WestEd September 2009 - Present
Beacon Pointe Advisors June 2015 - August 2015
Word Alive Church May 2008 - January 2015
Oceanside Diner September 2011 - November 2013
50 Forks Restaurant April 2013 - July 2013
Fairmont Hotels & Resorts May 2011 - July 2011
Skills
Bilingual Communications, Organizational..., Detail Oriented, Skilled Multi-tasker, Analytical Skills, Time Management, Communication, Stress Management, Thrive in A Fast-paced..., Customer Service, Customer Satisfaction, Food & Beverage, Audio Transcription, Data Entry, Sales, Computer Proficiency
Education
Cal State Fullerton 2015 — 2017
Bachelor's degree, Business Administration and Management, General
Golden West College 2013 — 2015
Associate's degree, Business Administration and Management, General
The Art Institute of California-Orange County 2011 — 2013
Associate's degree, Culinary Arts/Chef Training
Westminster High School 2007 — 2011
High School Diploma, High School/Secondary Diplomas and Certificates
Fairmont Hotels & Resorts May 2015 - July 2015
Maxim Inc. (MAXIM Magazine) June 2014 - July 2014
Vagabond Inn Corporation July 2013 - August 2013
Private Business June 2010 - 2013
Skills
Creative Writing, Creative Problem Solving, Drawing, Team Leadership, Organization, Leadership, Problem Solving, Public Speaking, Teamwork
Education
Indiana University Bloomington 2013 — 2017
Meeting Professionals International December 2008 - Present
Irving Healthcare Associates July 2008 - December 2008
Fairmont Hotels & Resorts February 2000 - May 2008
Fairmont Hotels & Resorts August 1999 - February 2000
Fairmont Hotels & Resorts March 1999 - August 1999
Skills
Exceptional Customer..., Knowledge of Meetings..., 9+ years Hotel..., Outstanding time..., Highly Detailed, People Skills, Accountability, Dedicated Professional, Team Leadership, Make Things Happen, Identifying Resources, Best Practices, Communication Skills, Business Networking, Team Building, Ability to Drive Revenue, Hotels, Customer Service, Meeting Planning, Leadership, Hospitality Industry, Catering, Management, Time Management, Sales, Convention Services, Event Management, Corporate Events, Trade Shows, Hospitality, Incentives, Hospitality Management, Banquets, Revenue Analysis, Marketing, Event Planning, Resorts, Process Scheduler, Travel Management, Hotel Management, Sales Management, Sponsorship, Wedding Planning, Incentive Travel, Coordinating Events, Yield Management, Front Office, Restaurants, Registration, Conference Coordination
Education
Idaho State University 1983 — 1984
Nursing
IT Accel, Inc. May 2015 - Present
The Ritz-Carlton Hotel Company, L.L.C. August 2014 - May 2015
The Ritz-Carlton Hotel Company L.L.C. February 2013 - July 2014
Fairmont Hotels & Resorts September 2012 - February 2013
Restaurant Match August 2011 - August 2012
Recovery Network of Programs, Inc. January 2010 - July 2011
Youth Continuum Inc. December 2008 - December 2009
Brien McMahon High School September 2006 - December 2008
CCG Metamedia 1997 - 2002
CCG Metamedia 1997 - 2002
Skills
Microsoft Office, Sales, Event Planning, Customer Service, Public Speaking, Leadership, Hospitality, Hotels, Food & Beverage, Training, Microsoft Excel, Customer Satisfaction, Hospitality Management, Hospitality Industry, Team Building, Management, Psychology, Teaching, Psychotherapy, IT Recruitment, Recruiting, Technical Recruiting, Contract Recruitment
Education
Fairfield University 2009 — 2012
MA, Counseling
Fairfield University 2002 — 2005
Bachelors, Sociology
Miller Thomson LLP April 2006 - Present
Fraser Milner Casgrain LLP 2004 - 2006
Fairmont Hotels & Resorts 2000 - 2001
AIDS Committee of Toronto 1993 - 2000
Labatt Breweries of Canada 1997 - 1999
Skills
Litigation Support, Legal Assistance, Legal Research, Document Management, Document Review, Document Drafting, Document Forensics, Microsoft Word, Microsoft Excel, PowerPoint, Legal terminology, Legal Writing
Education
George Brown College 1983 — 1985
Secretarial Arts - Word Processing
889 Yoga
Interstate Hotels & Resorts January 2015 - Present
Interstate Hotels & Resorts February 2013 - Present
Nervana Group 2012 - Present
Interstate Hotels & Resorts 2013 - 2014
Fairmont Hotels & Resorts 2008 - 2012
Fairmont Hotels & Resorts 2005 - 2008
Fairmont Hotels & Resorts 2003 - 2005
The Venetian 1998 - 2003
Caesars Palace 1995 - 1998
Hotel San Remo Casino Hotel & Resort (711 rooms) 1992 - 1995
Skills
Strategic Planning, Hotels, Casino, Leadership, Pre-opening, Hotel Management, Resorts, Opening Hotels, Innovation Management, Hospitality Management, Tourism, Yield Management, Customer Satisfaction, Event Management, Luxury, Micros, Food, Budgets, Restaurants, Menu Development, Customer Service, Front Office, Marketing Strategy, Forecasting, Hospitality, Fine Dining, Banquets, Management, Food & Beverage, Executive Management, Revenue Analysis, Rooms Division, Hospitality Industry, Property Management..., Guest Service Management, Opera, Restaurant Management, Leisure, Cuisine, Culinary Skills, Meeting Planning, Wine, Hotel Booking, Pre-opening experience, Hiring, Recipes, P&L, Revenue Forecasting, Food Service, Sales Presentations
Education
Fairfield University 1976 — 1980
Mathematics and Computer Science
Trumbull High School 1973 — 1976
Wild Dunes Resort by Destination Hotels & Resorts March 2015 - Present
Fairmont Hotels & Resorts July 2012 - February 2015
Resort at Squaw Creek by Destination Hotels and Resorts July 2011 - June 2012
Wild Dunes Resort by Destination Hotels & Resorts April 2008 - July 2011
Realtor April 2005 - July 2011
Wild Dunes Resort by Destination Hotels & Resorts May 2010 - September 2010
Morgan Creek Grill January 2005 - April 2008
Budiroe's May 2004 - January 2005
Wild Dunes Resort by Destination Hotels & Resorts March 2002 - May 2004
Wild Dunes Resort by Destination Hotels & Resorts April 2001 - March 2002
Skills
Resorts, Hotels, Hospitality Management, Banquets, Hotel Management, Hospitality, Catering, Customer Service, Hospitality Industry, Food & Beverage, Training, Fine Dining, Pre-opening, Micros, Restaurants
Education
Johnson and Wales University 1989 — 1994
Bachelor of Science (BS)
FRHI Hotels & Resorts July 2013 - Present
Fairmont Hotels & Resorts May 2005 - July 2013
Fairmont Hotels and Resorts 1987 - May 2005
Skills
Human Capital, Talent Management, Human Resources, Organizational Behavior, Change Management, HR Policies, Leadership Development, Labor Relations, Employee Engagement, Training, Performance Management, Organizational..., Recruiting, Succession Planning, Organizational Design, Employee Relations, Talent Acquisition, Team Building, Organizational..., Personnel Management, Onboarding, Benefits Administration, Hospitality, HRIS, Deferred Compensation, Hotel Management, Resorts, Interviews, Coaching, Workforce Planning, Staff Development, Hotels, Leadership
Education
George Brown College
Honorary Degree in Hospitality Operations Management, Centre for Hospitality & Culinary Arts
York University
Bachelor of Arts (B.A.), Sociology & Psychology
Four Seasons Resort Rancho Encantado Santa Fe June 2015 - Present
Four Seasons Hotel Chicago and Ritz Carlton Chicago (A Four Seasons Hotel) October 2013 - Present
Four Seasons Hotel Denver and Four Seasons Resort Vail July 2012 - October 2013
Four Seasons Hotel Denver July 2010 - July 2012
Four Seasons Hotel Los Angeles at Beverly Hills May 2008 - July 2010
Fairmont Hotels & Resorts 2007 - 2008
Universal Orlando 2005 - 2007
SeaWorld Orlando 1998 - 2005
Skills
Hospitality Management, Tourism, Hotels, Hospitality, Hospitality Industry, Resorts, Meeting Planning, Front Office, Travel Management, Hotel Management, Sales, Restaurants, Leisure, Revenue Analysis, Property Management..., Yield Management, Banquets, Food & Beverage, Pre-opening, Micros, Catering, Incentive Travel, Leisure Travel, Tour Operators, Trade Shows, Incentives, Business Travel, Luxury
Education
James Madison University - College of Business
Marketing
NextLaw Labs June 2015 - Present
Professor Mark D. Janis, Center for Intellectual Property Research, Indiana University May 2015 - Present
Silicon Flatirons Center, University of Colorado Law School May 2015 - June 2015
Fairmont Hotels & Resorts December 2012 - July 2014
Fairmont Hotels and Resorts September 2012 - December 2012
All Around Entertainment March 2010 - May 2011
Lafayette Country Club March 2010 - September 2010
Skills
Microsoft Office, Word, PowerPoint, Excel, CPR/AED Certified, Property Manager OPERA, Outlook, Microsoft Excel, Microsoft Word, Catering, Social Media, Resorts, Event Management, Event Planning, Hotels, Opera, Inventory Management, Micros, Food, Food & Beverage, Hospitality, Hotel Management, Restaurants, Hospitality Industry, Meeting Planning, Hospitality Management, First Aid, Time Management, Property Management..., Management, Banquet Operations, Customer Satisfaction, Tourism, Fine Dining, Concierge Services, Human Resources, Convention Services, Food Service, Corporate Events, Parties, Hotel Booking, Teamwork
Education
Indiana University Maurer School of Law 2014 — 2017
JD Candidate
Indiana University Bloomington 2008 — 2012
BSR, Hospitality and Tourism Management
Michele Mottola Special Events 2001 - Present
Fairmont Hotels & Resorts 1997 - 2001
The Ritz-Carlton Hotel Company LLC 1992 - 1997
Skills
Wedding Planning, Hotel Management, Hospitality, Event Planning, Event Management, Catering, Time Management, Restaurant Management, Destination Events, Gourmet food, Entertainment, Corporate Events, Parties, Weddings, Anniversaries, Banquets, Birthdays, Budgets, Food & Beverage, Gourmet, Hospitality Industry, Hotels, Hospitality Management, Management, Meeting Planning, Menu Development, Private Events, Restaurants, Galas, Holidays, Live Events, Coordinating Events, Resorts, Culinary Skills, Fine Dining, Tourism, Wine, Event Producing, Food
Education
Ithaca College 1988 — 1992
Bachelor of Applied Science (BASc), Hotel Managment
Staples High School 1984 — 1988
Tim Hortons July 2014 - January 2015
Microsoft March 2014 - July 2014
Johnson & Johnson Medical September 2012 - March 2014
Fairmont Hotels & Resorts March 2010 - October 2012
The Fairmont Royal York Hotel September 2009 - December 2009
ProAction: Cops & Kids October 2008 - June 2009
Direct Energy May 2008 - August 2008
Bethany's Hope Foundation September 2007 - April 2008
Enbridge Gas Distribution May 2006 - August 2007
Skills
Media Relations, Press Releases, Social Media, Public Relations, Internal Communications, Microsoft Office, Partnerships, Content Development, Cision, Creative Writing, Editing, Microsoft Excel, Microsoft Word, Strategic Communications, Organizational..., Communication Skills, Outstanding..., Press Trips, Event Management
Education
Humber College 2008 — 2009
Certificate, Public Relations Certificate
The University of Western Ontario 2004 — 2008
Bachelor of Arts (B.A.), Media, Information & Technoculture
Earl Haig Secondary School 2000 — 2004
Humber College
Certificate, Public Relations
PVH Corp. September 2015 - Present
Canada Homestay International May 2015 - Present
Student Travel Bureau September 2014 - February 2015
PrimeTour March 2013 - July 2014
Student Travel Bureau 2010 - 2013
Mary Kay Inc. 2005 - 2009
Inn at the Forks Hotel & Riverstone Spa 2004 - 2009
CAA Manitoba 2004 - 2006
Fairmont Hotels & Resorts March 2003 - January 2004
Skills
Hospitality, Customer Service, Microsoft Office, English, Microsoft Word, Public Relations, PowerPoint, Microsoft Excel, Sales, Event Management, Strategic Planning, Spanish, Marketing, Social Media, Hotels, Marketing Strategy, Training, Sales Management, Leadership, Management, Customer Satisfaction, Negotiation
Education
Royal Ottawa Mental Health Centre
Mental Health First Aid Course for Adults who Interact with Youth, Health/Health Care Administration/Management
Fundação Getulio Vargas / FGV 2013 — 2014
Graduate Degree (Pós-Graduação), Business Administration and Management, General
Fundação Getulio Vargas / FGV 2013 — 2013
Leadership
Gisele's School of Aesthetics 2008 — 2009
Diploma, Tecnologia em Estética & Cosmética
Red River College 2001 — 2006
Bachelor's Degree, Tourism and Hospitality Management
Maison du Luxe 2014 — 2014
The Luxury Market in Brazil - Market Opportunities and Potential
Patriani Executive Education
Certificate, Sales Workshop
Sociedade Brasileira de Programação Neurolinguística - SBPNL
Certificate, Self-Esteem and Values Clarification
Linguadue
Certificate, Italian Studies
True Colors Workshop
Mary Simpson Ink August 2013 - Present
Fairmont Hotels & Resorts November 2010 - June 2013
Fairmont Hotels & Resorts June 2005 - November 2010
Fairmont Hotels & Resorts November 1998 - June 2005
Skills
Public Relations, Hospitality, Hotels, Food & Beverage, Corporate Communications, Tourism, Event Management, Press Releases, Customer Satisfaction, Customer Service, Marketing Communications, Strategic Communications, Internal Communications, Charities, Project Management, PowerPoint, Speech Writing, Editing, Standards Development, Illustrator, Oral & Written..., Copywriting, Event Planning, Writing, Blogging
Education
George Brown College 2014 — 2014
Social Media Marketing Metrics
Ryerson University 2003 — 2005
Certificate, Communications
George Brown College 2013 — 2013
Social Media Marketing
Humber College 2014 — 2014
Graphic Design, Adobe Illustrator
E-Cornell
Certificate, Managing Productivity
Fairmont Hotels & Resorts August 2015 - Present
The Fairmont Royal York September 2014 - August 2015
Fairmont Hotels & Resorts - Library Bar (RYH) October 2013 - November 2014
Fairmont Hotels & Resorts July 2013 - September 2014
Arts & Letters Club September 2012 - July 2013
Royal Canadian Yacht Club April 2012 - September 2012
The Arts and Letters Club of Toronto March 2011 - April 2012
Sheraton Hotel and Conference Centre, Toronto Airport March 2010 - May 2010
The Fairmont Banff Springs April 2009 - September 2009
Skills
Customer Service, Management, Revenue Analysis, Rooms Division, Finance, Food & Beverage, Food Service, Sanitation, Office Management, Market Research, Human Resources, File Management, Staff Development, Banquets, Customer Satisfaction, Catering, Hotels, Restaurants, Microsoft Office, Hospitality Management, Hospitality
Education
At Ryerson University 2010 — 2013
Bachelor of Commerce (B.Com.), Hospitality and Tourism Management
Humber College 2008 — 2010
Hospitality Management Diploma, Tourism and Hospitality Management
Humber College Institute 2008 — 2010
Diploma, Tourism and Hospitality Management; Business Applications
Revana October 2010 - Present
Fairmont Hotels & Resorts January 1993 - December 2009
Skills
Technical Recruiting, Internet Recruiting, Employee Relations, Hiring, Cold Calling, Recruiting, Employee Engagement, Human Resources, Training, Employee Training, Leadership, Call Centers, Vendor Management, Coaching, Management, Customer Retention, Leadership Development, Team Building, CRM, Account Management, Salesforce.com, Applicant Tracking..., Talent Acquisition, Customer Satisfaction
Education
Fashion Institute of Technology
Associate of Arts and Sciences (A.A.S.)
Nyack High School
Fairmont Hotels & Resorts March 2013 - Present
Fairmont Hotels & Resorts May 2010 - March 2013
Fairmont Hotels and Resorts July 2008 - May 2010
The Fairmont Copley Plaza January 2007 - July 2008
The Fairmont Copley Plaza September 2007 - January 2008
Education
Johnson & Wales University 2002 — 2006
BA, Hospitality Management
Loews Hotels March 2014 - Present
Teneo Hospitality Group November 2013 - March 2014
Krisam Group July 2010 - November 2013
Fairmont Hotels and Resorts May 2003 - July 2010
Fairmont Hotels & Resorts January 2000 - April 2003
Fairmont Hotels and Resorts May 1991 - December 1999
Skills
Meeting Planning, Hospitality, Hospitality Industry, Food & Beverage, Tourism, Catering, Event Management, Event Planning, Sales
Education
George Brown College
Hotel Management
Top Golf May 2015 - Present
PF Changs China Bistro July 2014 - May 2015
Perl Global Enterprise March 2012 - November 2014
Tappan Street Restaurant Group June 2007 - March 2012
TIMO Restaurant and Bar January 2006 - February 2007
Fairmont Hotels & Resorts November 2004 - August 2005
Embassy Suites February 2003 - April 2004
Skills
Restaurant Management, Restaurants, Food Service, Food & Beverage, Menu Development, Hospitality, Food, Bartending, New Restaurant Openings, Labor Control, P&L, Food Preparation, Inventory Management, Customer Service, Catering
Education
Johnson and Wales University 2005 — 2007
Bachelor of Science (BS), Culinary Arts/Chef Training
Johnson and Wales University 2004 — 2005
Associate of Science (AS), Baking & Pastry
Johnson and Wales University 2002 — 2004
Associate of Science (AS), Culinary Arts/Chef Training
Fairmont Hotels & Resorts May 2013 - Present
Fairmont Hotels and Resorts April 2012 - May 2013
Fairmont Hotels and Resorts January 2011 - April 2012
Johnson & Wales University May 2009 - May 2010
Johnson & Wales University September 2007 - May 2009
Downtown Providence Marriott September 2008 - November 2008
Skills
Opera, Micros, Microsoft Office, positouch, Hotels, Hospitality Industry, Hospitality, Customer Satisfaction, Banquets, Front Office, Catering, Positouch, MICROS, Leadership, Hospitality Management
Education
Johnson and Wales University 2007 — 2010
Bachelors, Hospitality Management
High School 2003 — 2007
Big Spring High School
Fairmont Hotels & Resorts April 2014 - Present
Hilton Worldwide April 2012 - April 2014
Hilton Worldwide March 2012 - April 2012
LRA Worldwide September 2011 - February 2012
Washington Hilton March 2010 - July 2010
Washington Hilton March 2008 - March 2010
Washington Hilton February 2007 - March 2008
Skills
Food & Beverage, Wine, Cooking, Negotiation, Interviewing, Beer, Menu Development, Culinary, Restaurants, Hospitality Industry, Hotels, Restaurant Management, Hospitality Management, Fine Dining, Menu Design, Food Cost, Banquets, Staff Training, Hospitality, Micros, Food Service, Pre-opening, Cost Control, Guest Satisfaction, Food Safety, Scheduling, Menu Creation, P&L, Gourmet, Catering, Food, Culinary Skills, Hotel Management, Interviews
Education
Ecole Hôtelière de Lausanne 2010 — 2011
Master, Hospitality Administration
The Culinary Institute of America 2003 — 2006
BPS, Culinary Arts Management
Zumiez June 2011 - January 2013
Billabong - West 49 November 2010 - June 2011
Fairmont Hotels & Resorts June 2009 - June 2010
TNT The New Trend May 2007 - May 2008
Gap Inc./Banana Republic January 2006 - May 2007
Harry Rosen October 2005 - December 2005
Skills
Retail, Merchandising, Visual Merchandising, Store Management, Customer Service, Loss Prevention, Cashiering, Retail Sales, Inventory Management, Inventory Control, Store Operations, Microsoft Office
Education
George Brown College 2005 — 2008
Fashion Management
Durham College 2001 — 2004
Public Relations
Toronto District School Board December 2012 - Present
Fairmont Hotels & Resorts April 2012 - December 2012
KRP Global Solutions December 2011 - February 2012
Florida International University August 2010 - December 2011
CANTV January 2007 - August 2010
CANTV January 2005 - December 2006
CANTV January 2000 - December 2004
Skills
Routing Protocols, Computer Network..., Network Design, QoS, Network Architecture, WAN, TCP/IP, 802.1x, IP VPN, IPSec, LAN Switching, Network Operations, NMS, Cisco Wireless
Education
Florida International University 2010 — 2011
Master of Science (M.Sc.), Telecommunications & Networking
Universidad Metropolitana (VE) 1987 — 1994
B.Sc. Systems Engineering, Systems Engineering
Colegio Champagnat 1986 — 1987
Bachelor of Science (B.S.)
Moxie's Classic Grill FOH ManagerMoxie's Classic GrillJune 2011 - Present
Fairmont Hotels & Resorts September 2010 - May 2011
Education
Fanshawe College
Marriott Hotels Resorts Canada November 2002 - Present
Marriott International May 2002 - November 2002
Fairmont Hotels & Resorts June 2001 - May 2002
Skills
Revenue Analysis, Hotel Management, Hospitality Management, Hospitality Industry, Hotels, Resorts, Hospitality, Yield Management, Rooms Division, Front Office, Property Management...
Education
Humber College 1999 — 2001
Travel & Tourism
Bell Technical Solutions April 2014 - Present
CIBC December 2013 - February 2014
Prinova April 2013 - July 2013
eHealth Ontario May 2012 - April 2013
eHealth Ontario December 2008 - May 2012
eHealth Ontario June 2010 - December 2011
eHealth Ontario January 2007 - December 2008
ICI Paints Canada Inc, Toronto April 2004 - June 2006
Fairmont Hotels & Resorts April 2001 - April 2004
EnVille Event Design and Catering January 2000 - April 2001
Skills
Incident Management, BMC Remedy, Vendor Management, Troubleshooting, Technical Support, CRM, Service Desk, ITIL, IT Service Management, IT Operations, Sla, Active Directory, IT Management, Access, Disaster Recovery, Data Center
Education
Global Knowledge 2009 — 2009
ITIL Foundation V3
Global Knowlege 2009 — 2009
Network +
George Brown College 2001 — 2002
Cooking and Related Culinary Arts, General
Boston Heathcare System, Department of Veterans Affairs June 2013 - Present
Boston VA Healthcare System September 2012 - July 2013
Fairmont Hotels & Resorts June 2011 - October 2012
Fairmont Hotels and Resorts January 2008 - July 2011
Omni Hotels August 2006 - January 2008
Skills
Hotel Management, Micros, Hospitality Management, Hospitality Industry, Hotels, Hospitality, Revenue Analysis, Food & Beverage, Pre-opening, Resorts, Banquets, SIM ORACLE, NCR System, POMS, VISTA, EBOS, VendMax, WebHr
Education
Harvard University 2002 — 2006
Bachelor of Arts, Psychology
Szegedi Tudományegyetem 1997 — 1999
History, Hungarian, History, Hungarian language and literature
Fairmont Hotels & Resorts May 2012 - Present
Fairmont Hotels & Resorts September 2010 - April 2012
Auto Body Hawaii August 2007 - September 2010
Island Chevrolet April 2004 - August 2007
Skills
Time Management, Sales, Corporate Events, Team Building, Menu Development, Training, Microsoft Office, Event Planning
Education
Hawaii Community College
In Progress, Early Childhood Education and Teaching
University of Hawaii at Hilo
Small Business Administration/Management
The Fairmont Newport Beach July 2005 - Present
Fairmont Hotels & Resorts 2005 - Present
Skills
Hotel Management, Hotels, Hospitality Management, Front Office, Hospitality Industry, Rooms Division, Micros, Hospitality, Pre-opening, Revenue Analysis, Resorts, Food & Beverage, Property Management..., Yield Management, Opera, Culinary Skills, Budgets, Menu Development, Banquets, MICROS
Education
Far Eastern University 1970 — 1974
Bachelor of Business Administration (BBA), Business Administration and Management, General, College Graduate
Fairmont Hotels & Resorts
Skills
Electronics and Robotics, Project Planning, Robotics, Electronics, Programming, Program Management, Testing, AutoCAD
Education
Edmonds Community College 2006 — 2013
Robotics and Electronics Technology
North Seattle Community College 2006 — 2006
non
Magni Global Asset Management LLC June 2015 - Present
Troon Golf June 2012 - August 2014
Fairmont Hotels & Resorts August 2011 - September 2011
Skills
Leadership, Creative Problem Solving, Teamwork, Time Management, Event Management, Microsoft Office, Negotiation, Microsoft Excel, Management, Economics, Political Science, Analytical Skills
Education
Gustavus Adolphus College 2013 — 2017
Financial Economics, Junior
Anaconda High School 2009 — 2013
High School Diploma
Keil Electric, Inc. January 2009 - Present
Fairmont Hotels & Resorts 2007 - 2010
Riverside Electrical Services 2003 - 2007
US Army Field Artillery 1999 - 2002
Skills
Engineering, Electricians, Electricity, Project Estimation, Electric Power, Marketing, Electrical Design, Time Management, Construction Management, Construction, Energy, Contract Management, Contract Negotiation, Cost Control, Engineering Management, Power Generation, Executive Management, Project Planning, Operations Management, Feasibility Studies
Education
Fullerton College
Organizational Communication, General
IMMB Hotels September 2011 - Present
Randy Reed Chevrolet February 2007 - Present
Aetna June 2007 - December 2010
Fast Stop Food Stores 2005 - 2006
Marillac May 2003 - November 2003
Walmart February 2001 - May 2003
Fairmont Hotels & Resorts September 2000 - May 2001
The Elms Resort and Spa February 2000 - September 2000
Harrahs Casino & Resort Kansas City MO January 1995 - October 1999
Radisson March 1999 - September 1999
Skills
Project Management, Project Planning, Program Management, Product Development, Cross-functional Team..., Product Management, Event Management, Engineering, Vendor Management, Integration
Education
Johnson & Wales University 1978 — 1983
Bachelor’s Degree, Hospitality Sciences, 3.25