First Niagara Bank
Industry: Insurance company
DescriptionFirst Niagara Bank was a Federal Deposit Insurance Corporation-insured regional banking corporation headquartered in Buffalo, New York. Its parent company, First Niagara Financial Group, Inc. was the 44th-largest bank in the United States with assets of over $37.1 billion as of June 30, 2013. Headquarters: Buffalo, New York, United States CEO: Gary M. Crosby (19 Dec 2013–) Ceased operations: 7 October 2016 Total assets: 40.02 billion USD (2016) Founded: 1870 Parent organization: First Niagara Financial Group, Inc.
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First Niagara Bank Employees
Bank of America January 2015 - Present
Vivid Marketing, Inc. September 2014 - October 2014
First Niagara Bank November 2013 - March 2014
First Niagara Bank August 2013 - November 2013
Eastern Connecticut State University: Economics Department August 2012 - May 2013
State of Connecticut General Assembly February 2011 - May 2011
Ferron Financial September 2008 - February 2011
People's United Bank June 2008 - September 2008
Staples May 2005 - March 2008
Skills
Data Entry, Customer Service, Policy, Filing, Analysis, Microsoft Office, Teamwork, Research, Banking, Time Management, Project Planning
Education
Eastern Connecticut State University
First Niagara Bank July 2004 - Present
Skills
Strategic Planning, Sales, Risk Management, Strategy, Marketing Strategy, Business Development, Portfolio Management, Event Planning, Process Improvement, Social Media
Education
Duquesne University 1983 — 1987
Bachelor's degree, Finance, General
First Niagara Bank November 2011 - Present
Education
Erie Community College
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
St. Bonaventure University
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
First Niagara Bank December 2012 - Present
ZappiCo April 2010 - October 2012
Skills
Negotiation, Change Management, Vendor Management, Risk Management, Business Analysis, Project Management, New Business Development
Education
Iona College 1988 — 1990
Bachelor of Business Administration (B.B.A.)
Dutchess Community College 1986 — 1988
Associate's degree
eSentire Inc. May 2014 - Present
Symantec March 2012 - May 2014
bflo4rent llc January 2006 - March 2014
First Niagara Bank October 2010 - March 2012
M&T Bank Corporation March 2003 - October 2010
Choice One Communications January 2000 - March 2003
One Communications 2000 - 2003
Western New York Computing Systems April 1997 - March 2000
D'Youville College April 1996 - April 1997
University of Buffalo June 1993 - April 1996
Skills
CISSP, Security, Telecommunications, CISM, Public Speaking, CRISC, Information Security, Information Technology, Program Management, Cloud Security, Information Security..., DLP, Risk Assessment, Governance, Risk Management, Management, Leadership, Strategy, Enterprise Software, COBIT, Cloud Computing, Computer Security, Vendor Management, Cross-functional Team..., Networking
Education
Saint Bonaventure University 1996 — 2000
Masters of Business Administration
State University of New York at Buffalo 1994 — 1996
BS
Erie Community College 1991 — 1993
AS
Saint Bonaventure University 1991 — 1992
Master of Business Administration (M.B.A.)
First Niagara Bank December 2013 - Present
Black Knight Financial Services May 2013 - December 2013
Kohl's Department Stores May 2011 - April 2013
First Niagara Bank May 2012 - August 2012
Bethel Park High School March 2011 - August 2012
Skills
Finance, Customer Service, Microsoft Office, Capital Budgeting, Budget Forecasts, Financial Analysis, Financial Reporting, Financial Modeling, Training, Sales, Strategy, Management, Time Management, Commercial Lending, Leadership
Education
Robert Morris University 2015 — 2016
Bachelor's Degree, Mathematics and Statistics
Duquesne University 2010 — 2014
Bachelor's Degree, Finance, 3.6 GPA
Fifth Third Bank August 2013 - Present
First Niagara Bank March 2010 - August 2013
Bank of America March 2009 - March 2010
National City Bank September 2006 - March 2009
PNC Bank September 1996 - September 2006
Westinghouse Electric Company April 1990 - September 1996
Education
Penn State University 1985 — 2000
Bachelor of Science, Mechanical Engineering
Duquesne University 1993 — 1996
Master of Science, Business Administration (MBA)
First Niagara Bank May 2015 - Present
First Niagara Bank December 2013 - Present
ManagingAmericans.com December 2012 - Present
Samsung August 2010 - November 2012
Gamesa Energy June 2009 - August 2010
Noble Environmental Power June 2007 - June 2009
Noble Environmental Power June 2005 - June 2009
The Home Depot 2004 - 2005
US Army 1999 - 2005
Skills
Business Development, Project Management, Risk Management, Budget, Finance, Budgets, Operations Management, Leadership, Contract Negotiation, Cross-functional Team..., Management, Start-ups, Program Management, Training, CRM, Project Planning, Mergers & Acquisitions, Business Strategy, Negotiation, Construction, Business Planning, Analysis, Team Building, Marketing, Logistics, Procurement, Coaching, Strategy, Strategic Planning, Leadership Development, Team Leadership, Management Consulting, Consulting, Process Improvement, Change Management, Entrepreneurship, Business Process, Financial Analysis, Organizational..., Executive Management, Military, Energy, Business Analysis, Proposal Writing, Contract Management, Human Resources, Forecasting, Renewable Energy, Performance Management, Business Process...
Education
Embry-Riddle Aeronautical University 2004 — 2009
MBA
United States Military Academy at West Point 1995 — 1999
Economics, BS
Humble High School 1995 — 1995
Project Management Institute
PMP
First Niagara Bank May 2013 - Present
HSBC Mortgage Services September 2009 - May 2013
HSBC Mortgage Services August 2008 - September 2009
Decision One Mortgage November 2004 - December 2007
HSBC Mortgage Services July 1998 - November 2004
HSBC Mortgage Services April 1995 - July 1998
HSBC October 1992 - April 1995
HSBC May 1990 - October 1992
Skills
Detail Orientated, MS Excel, MS Word, Listener, True Team Player, Easy to get along, Help Files, Works well individually, Works well with a team, Data Entry, File, Imaging Services, Collateral Specialist, Mail Sorting, Loan Documents, File Retention, Research Information, Tracking and Control, IAW Imaging, Access, Time Management, Spreadsheets, Records Management, Analysis, Microsoft Office
Education
Erie Community College 1987 — 1989
Associate's degree, Hotel/Motel Administration/Management
John F. Kennedy High school 1983 — 1986
High School Diploma
First Niagara Bank May 2012 - Present
HSBC November 2006 - May 2012
Skills
Loans, Credit, Banking, Small Business Lending, Commercial Banking, Consumer Lending, Portfolio Management, Commercial Lending, Mortgage Lending, Financial Services, Credit Analysis, Retail Banking, Insurance, Management, Finance
Education
Dickinson College 1980 — 1984
Bachelor's degree
Universitat Freiburg in Breisgau 1982 — 1983
Bachelor's degree
University of Denver - Daniels College of Business
Leadership Certificate
First Niagara Bank September 2012 - Present
Seneca Nation of Indians May 2006 - February 2011
Skills
Microsoft Word, Microsoft Excel, Peachtree, PowerPoint, Social Media, Facebook, Marketing, Public Speaking, Customer Service, Social Networking, Team Leadership, Analytics, Strategy, Blogging, Always Punctual, Critical Thinking, Strategic Communications
Education
State University of New York at Buffalo 2011 — 2015
Bachelor's degree, Communication, Marketing/Advertising Focus, 3.5
State University of New York at Buffalo 2011 — 2015
Bachelor of Business Administration (BBA), International Business, 3.5
Erie Community College 2009 — 2011
Associate of Arts and Sciences (AAS), Business Admistration, 3.3
Dr. Sidney Lyons, DMD August 2014 - Present
Bertucci's November 2010 - August 2014
Dr. Damien Dachowski January 2014 - May 2014
Montgomery County Community College August 2012 - June 2013
Pennsylvania Dental Hygiene Association 2011 - 2012
A+ Family Dental November 2010 - July 2011
First Niagara Bank January 2008 - November 2010
Skills
Dental Care, Dental Technology, Dentrix, Dental Assisting, Patient Safety, Patient Education, Radiography, Local Anesthesia, Pharmacology, Sealants, Medical Terminology, Quality Patient Care, Pediatric Dentistry, Special Needs, Geriatric Dentistry, Public Health, Digital Imaging, Infection Control, Ergonomics, Customer Service, Customer Satisfaction, Time Management, Money, Ethics, Critical Thinking, Organization
Education
Montgomery County Community College 2008 — 2013
Associate of Arts and Sciences (A.A.S.), Dental Hygiene/Hygienist
East Stroudsburg University of Pennsylvania 2007 — 2007
Rels Title December 2012 - Present
Realtor @ Wagner Realty November 2012 - Present
Keller Williams Realty July 2012 - November 2012
Keller Williams Realty Group - Trumbull, CT June 2012 - October 2012
RICCIO REALTY & REO ASSOCIATES June 2012 - July 2012
First Niagara Bank July 2011 - June 2012
Main Street Mortgage June 2009 - December 2009
Total Mortgage Services LLC January 2009 - June 2009
Bank of Ameriaca May 2007 - January 2009
Future Investments LLC January 1998 - April 2007
Skills
Title Clearing, Mortgage Lending, Mortgage Banking, Real Estate, New Home Sales, Refinance, Short Sales, REO, Investment Properties, Residential Homes, Foreclosures, FHA, Sellers
Education
Dutchess Community College 1995 — 1997
A.S., Business Administration
Fox Lane High School 1970 — 1974
General, General Studies
First Niagara Bank March 2014 - Present
O'Brien Law Firm, P.C. March 2014 - February 2015
Starbucks October 2012 - February 2014
Sam Smith School Of Dance September 2009 - June 2013
Erie County Board Of Elections May 2012 - September 2012
Skills
Attention to Detail, High Level Of Accuracy, Customer Service, Customer Relations, Sales, Organizational...
Education
Hilbert College 2014 — 2016
Bachelor of Science (B.S.), Criminal Justice
Erie Community College 2012 — 2014
Associate of Science (A.S.), Criminal Justice
First Niagara Bank April 2010 - Present
Harleysville National Bank 2008 - 2010
Harleysville National Bank 2007 - 2008
Harleysville National Bank 2000 - 2008
Skills
Security, Risk Management, Integration, Business Continuity, Management, Networking, Leadership, Disaster Recovery, Information Technology, Project Planning, Process Improvement, Banking, SDLC, Vendor Management, Business Analysis, IT Infrastructure Design, Information Security, Information Security..., Risk Assessment, Enterprise Risk..., Technology Leadership, Information Technology..., IT & Business Strategy..., Team Leadership, Employee Learning &..., Operations Management, Employee Training, Budgeting, Cost Control, Contract Negotiation, Vendor Contracts, Technology Architecture, IT Infrastructure..., Program Development, Client Relations, Recruiting, Group Presentations, Board Relations
Education
DeSales University
Coursework completed toward B.S., Management of Information Technology
First Niagara Bank June 2012 - Present
Citizens Bank July 2010 - May 2012
Hudson Valley Federal Credit Union January 2001 - June 2004
Skills
Banking, Retail Banking, Commercial Banking, Investments, Customer Service, Customer Retention, Customer Acquisition, Business Development, Small Business Lending, Consumer Lending, Mortgage Lending, Employee Training, Training & Development
Education
Marist College 2000 — 2004
BS, Human Resources Management/Personnel Administration, General
Dutchess Community College 1996 — 1998
Associate's degree, Business Administration and Management, General
First Niagara Bank April 2015 - Present
First Niagara Bank May 2012 - Present
HSBC September 2009 - May 2012
Woodforest National Bank October 2007 - September 2009
HSBC March 2004 - August 2007
iZone Group July 1999 - December 2003
Skills
Small Business Lending, Consumer Lending, Credit, Banking, Commercial Lending, Commercial Banking, Retail Banking, Mortgage Lending, Credit Analysis, Mortgage Banking, Cross Selling, Branch Management, Portfolio Management, Lines Of Credit, Underwriting, Refinance, Cash Management, Risk Management
Education
Isenberg School of Management, UMass Amherst 2011 — 2014
Masters of Business Administration, Business Administration and Management, General
Elmira College 2000 — 2003
Bachelor of Science, International Business
First Niagara Bank May 2014 - Present
Kwik Mortgage Corporation November 2013 - May 2014
Edge Mortgage May 2013 - November 2013
Chase Home Finance May 2011 - May 2013
Citizens Bank January 2006 - January 2008
National City Bank 2004 - 2006
Skills
FHA, Mortgage Lending, Refinance, Mortgage Banking, USDA, Residential Mortgages, First Time Home Buyers, FHA financing, Investment Properties, Loans, VA loans, Loan Origination, Sellers, Referrals, Construction Loans, Home Equity Loans, Credit, Mortgage Underwriting, Real Estate Financing, Debt Consolidation, Consumer Lending, Real Estate, Residential Homes, Mortgage Servicing, VA Loans, FHA Financing
Education
Drexel University 2001 — 2004
business and marketing, marketing
First Niagara Bank May 2014 - Present
FirstMerit Bank May 2010 - May 2014
Midwest Bank & Trust June 2007 - May 2010
Midwest Bank & Trust July 2005 - June 2007
Skills
Banking, Commercial Lending, Commercial Mortgages, C&I Lending, Financial Services, Commercial Banking, Credit, Credit Analysis, Credit Risk, Financial Analysis, Loans, Portfolio Management, Real Estate Economics, Small Business Lending, Treasury Management
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 2008 — 2010
MBA, Banking, International Business, Finance
John Carroll University 2002 — 2005
BSBA, Finance
Leadership Buffalo
Waste Management March 2012 - Present
First Niagara Bank October 2011 - March 2012
HSBC March 2011 - October 2011
HSBC May 2010 - March 2011
HSBC August 2009 - May 2010
HSBC September 2005 - August 2009
Skills
Customer Service, Customer Satisfaction, Microsoft Excel, Management, Accounting, Credit, General Ledger, Human Resources, Process Improvement, Credit Cards, Internal Audit, Financial Risk, Account Reconciliation
Education
Erie Community College
Associate of Arts and Sciences (AAS)
Liberty University
First Niagara Bank December 2013 - Present
Target September 2012 - November 2013
Runner's Roost July 2009 - September 2012
Skills
Communication, Interpersonal Skill, Team Leadership, Computers, Motivated self-starter, Success Driven, Multi Tasking, Task Driven, Problem Solving, Listener, Time Management, Organization, Self-esteem, Customer Service, Goal Oriented, Team-oriented, Critical Thinking, Teamwork, Self-driven, Social Skills, Interpersonal..., Driving Results, Highly detail oriented, Inventory Management, Visual Merchandising, Store Operations, Training, Fast-paced, Dependable Team Player, Hiring, Positive Team Player, Result Oriented, Close Attention to..., Building Relationships, Interviews, Cash Register, Cashiering, Store Management, Sales
Education
State University of New York at Buffalo - School of Management 2010 — 2012
Bachelor of Business Administration (B.B.A.), General Studies
Erie Community College 2008 — 2010
Associate of Arts and Sciences (A.A.S.), Information Technology
First Niagara Bank October 2014 - Present
API Heat Transfer May 1995 - April 2014
Aria Wireless Systems June 1991 - May 1995
Comptek Research December 1988 - June 1991
Skills
SharePoint, Unix, Manufacturing, Report Writing, Voice/Video..., ERP Support Specialist, Google, mTMS, Evolution,..., Oracle Forms, Windows, Microsoft Office Suite, NorStar Meridan..., Zultys VoIP Telephone..., Polycom HDX Video...
Education
Park University 1985 — 1987
Bachelor's Degree, Computer Based Information Systems, G.P.A. 3.2
Erie Community College 1983 — 1985
Associate's Degree, Data Processing
Masonicare June 2012 - Present
Masonicare June 2012 - Present
First Niagara Bank April 2011 - June 2012
NewAlliance Bank June 2003 - April 2011
Skills
Recruiting, Talent Acquisition, Applicant Tracking..., Onboarding, Human Resources, Interviews, Resume Writing, Talent Management, Coaching, Team Building, Technical Recruiting, Sourcing, Microsoft Office, Internet Recruiting, Healthcare, Employee Engagement, Hiring, Screening Resumes, Application Processing, Employee Relations, Screening, Public Relations, Performance Management, Temporary Placement, Employee Benefits, Job Fairs, Staffing Services, Executive Search, Corporate Recruiting, Recruitment Advertising, College Recruiting, HRIS, Personnel Management, Benefits Negotiation, New Hire Orientations, Temporary Staffing, Contract Recruitment, Employer Branding, Employee Training, Permanent Placement, Career Development, Job Descriptions, HR Policies, Cold Calling, Background Checks, Building Relationships, Labor Relations, Staff Development, Conflict Resolution, Performance Appraisal
Education
Eastern Connecticut State University 2001 — 2005
Bachelor of Science, Communications, Public Relations, Sports and Leisure Management
North Haven High School
Superior Group January 2014 - Present
Livingston International April 2013 - January 2014
First Niagara Bank December 2011 - 2012
Kaleida Health January 2011 - November 2011
Allcare Dental & Dentures November 2006 - December 2010
NCO Financial Systems May 2004 - November 2006
Skills
Microsoft Word, PowerPoint, Microsoft Office, Microsoft Excel, Customer Service, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C
Education
East Central University 2001 — 2003
Master of Science Degree, Human Resource Administration
University of Nigeria 1997 — 1998
Post Graduate Diploma, Marketing
Lekron Computer College 1996 — 1997
Diploma, Computer Studies
University of Nigeria 1990 — 1995
BS, Hons. Economics
First Niagara Bank December 2011 - Present
Skills
Banking, Credit, Loans, Retail Banking, Commercial Banking, Cash Management, Cross Selling, Finance
Education
Erie Community College
Retired November 2014 - Present
First Niagara Bank April 2013 - November 2014
Huntington Bank March 2011 - March 2013
PNC 2009 - 2011
National City Bank 1984 - 2009
PwC 1979 - 1982
Education
Duquesne University
First Niagara Bank November 2012 - Present
Leveraging Technology, Inc . July 2011 - November 2012
HSBC Technology & Services May 1982 - May 2011
Education
Rochester Institute of Technology (RIT) 1973 — 1976
BT, Electrical Engineering
Erie Community College 1971 — 1973
AS, Electrical Technology
First Niagara Bank March 1999 - December 2014
KeyBank January 1990 - March 1999
Skills
Banking, Commercial Banking, Commercial Lending, Loans, Account Reconciliation, Accounting, General Ledger, Finance, Operations, Financial Reporting, Regulatory Reporting, Credit, Financial Analysis, Leadership, Microsoft Office
Education
Erie Community College
First Niagara Bank June 2015 - Present
PNC September 2012 - June 2015
Wells Fargo January 1988 - September 2012
Skills
Credit, Loans, Financial Sales, Commercial Banking, Credit Analysis, Commercial Lending, Small Business Lending
Education
La Salle University 1983 — 1987
Master of Business Administration (MBA), Finance/Accounting
Drexel University 1978 — 1982
Bachelor of Science (BS), Finance/Economics
Santander Bank, N.A. November 2013 - October 2014
First Niagara Bank June 2009 - October 2012
Fidelity Investments August 2003 - February 2009
American Skandia July 1998 - July 2002
Fidelity Investments January 1992 - July 1998
Connecticut Mutual Life (G. R. Phelps & Co. Inc.) June 1989 - June 1991
Skills
Mutual Funds, Financial Services, Investments, Fixed Annuities, FINRA, Trading, Series 63, Retirement Planning, Series 7, Managed Money, Customer Service, IRAs, Separately Managed..., DST, Cost Basis Reporting, Investment Advisory, Series 66
Education
Eastern Connecticut State University 1986 — 1990
Bachelor of Arts (B.A.), Business/Managerial Economics
First Niagara Bank September 2015 - Present
PNC Wealth Management April 2011 - September 2015
Federated Investors May 2010 - 2011
Federated Investors September 2007 - May 2010
Federated Investors April 2006 - September 2007
Skills
Management, Charities, Networking/Client..., Cross-functional Team..., Strategy, Leadership, Microsoft Office, Public Speaking
Education
Ohio Wesleyan University 2001 — 2005
Bachelors of Liberal Arts, Pre-Law -- History, Politics, Education
Duquesne University
School of Leadership and Professional Advancement, Executive Certificate in Financial Planning
National Penn May 2012 - Present
VIST Bank, a Tompkins Community Bank November 2011 - May 2012
First Niagara Bank March 2008 - November 2011
TD Bank Group August 2001 - March 2008
Univest January 1997 - August 2001
Skills
Financial Analysis, Microsoft Office, Excel, Credit Analysis, Commercial Lending, Commercial Banking, Banking, Credit, Loans, Commercial Mortgages, Underwriting, Asset Based Lending, Consumer Lending, Small Business Lending, Commercial Real Estate, Loan Origination, Lines Of Credit, Portfolio Management, Credit Risk, SBA, Cash Management, Mortgage Lending, Financial Services, Risk Management, Cross Selling, Cash Flow, Real Estate, SBA 504, Middle Market, Relationship Management
Education
DeSales University 1990 — 1994
Bachelor of Science, Accounting
Allentown Business School 1987 — 1989
Associate in Specialized Business, Accounting
Upper Perkiomen High School
Delaware North Companies March 2011 - Present
First Niagara Bank August 2010 - Present
Tops Markets July 2003 - March 2011
KeyBank July 2008 - June 2010
Skills
Customer Service, Loan Servicing, Credit, Loans, Cash Management, Banking, Mortgage Lending, Consumer Lending
Education
Erie Community College 2014 — 2015
Associate's Degree, Business Administration and Management, General
Erie Community College 2009 — 2012
Associate of Arts and Sciences (AAS), General Studies
National Penn October 2014 - Present
National Penn January 2013 - October 2014
National Penn June 2012 - December 2012
First Niagara Bank April 2010 - June 2012
First Niagara Bank November 2007 - April 2010
Wachovia 2002 - 2007
Wachovia 1998 - 2002
Skills
Coaching, Sales Process, Leadership Development, Small Business Lending, Financial Planning, Commercial Banking, Private Banking, Retail Banking, Treasury Management, Consumer Lending, Cash Management, Banking, Credit, Loans, Investments, Sales Management, Cross Selling, Mortgage, Mortgage Lending, Commercial Lending, Leadership, Sales, Strategy, Management, FHA, Lines Of Credit, Relationship Management, Loan Origination, Credit Analysis
Education
DeSales University 1990 — 1994
BS, Finance and Business Management
First Niagara Bank October 2011 - Present
TD Bank March 2011 - October 2011
TD Bank September 2008 - March 2011
RecoverCare LLC January 2008 - September 2008
Commerce Bank September 2001 - January 2008
PNC Bank June 1996 - September 2001
Summt Bank/UJB Financial January 1990 - June 1996
Skills
Underwriting, Cash Management, Capital Markets, Customer Relations, Asset Management, Customer Service, Asset Managment, Leadership, Management, Credit, Finance, Banking, Risk Management, Loans, Financial Services, Insurance, Relationship Management, Financial Analysis
Education
Drexel University - LeBow College of Business 1987 — 1989
MBA, Marketing
Pennsylvania State University - University Park Campus 1979 — 1983
Bachelor of Science, Finance
LIGHTHOUSE TECHNOLOGY SERVICES, INC November 2012 - June 2014
First Niagara Bank October 2011 - October 2012
HSBC Technology Services 2008 - 2011
HSBC Technology Services 2001 - 2008
CTG 1999 - 2001
Key Bank 1996 - 1999
ComputerPeople 1993 - 1996
West Valley Nuclear Services 1992 - 1993
Marine Midland Bank 1989 - 1991
Education
The George Washington University - School of Business
Master's Certificate, Information Technology Project Management
East Aurora High School
Erie Community College
AAS, Chemistry
New York State University College at Buffalo
Bachelor of Science, Information Systems Management
First Niagara Bank June 2015 - Present
Bank of America - Vendor Management October 2013 - June 2015
Bank of America - Short Sale / Deed in Lieu September 2010 - October 2013
HSBC - Portfolio Management January 2009 - January 2011
HSBC Mortgage Services April 2009 - September 2010
HSBC Mortgage Corporation January 2005 - April 2009
HSBC Mortgage Corporation January 2005 - January 2009
M&T Mortgage Corporation January 2000 - January 2004
Mainstream Funding Network, Inc January 1997 - January 2000
Skills
Mortgage Lending, Banking, Change Management, Project Management, Vendor Management, Vendor Relationships, Third Party Vendor..., Residential Mortgages, Mortgage Servicing, Risk Management, Loan Servicing, Mortgage Banking, Loss Mitigation, Leadership, Loans
Education
Erie Community College
Diploma, Engineering Technology
Hutchinson Central Technical High School
Commercial Credit Group December 2013 - Present
Two Guys Pizza July 2012 - Present
Bank of Akron 2006 - 2011
First Niagara Bank 2002 - 2006
First Niagara Bank 2000 - 2002
KeyBank November 1994 - August 2000
Skills
Loans, Sales, Strategic Planning, Credit, Business Development, Leadership, New Business Development, Marketing Strategy, Product Development, Sales Management, Coaching, Residential Mortgages, Time Management, Public Speaking, Networking, B2B, Social Media, Microsoft Word, Financial Analysis, Event Planning, Team Leadership, Commercial Lending, Marketing, Small Business, Referrals, Mortgage Lending, Banking, Employee Relations, Relationship Management, Contract Negotiation, Human Resources, Customer Satisfaction, Teamwork, Cross Selling, Team Building, Insurance, Microsoft Office, Negotiation, Retail, Branch Banking, Customer Service, Management, Account Management, Real Estate, Branch Management, Business Planning, Budgets, Training, Staff Development, Small Business Lending
Education
Hilbert College 2002 — 2008
B.A., Business Administration
Erie Community College 1995 — 1999
A.A.S., Business Administration
First Niagara Bank November 2007 - Present
Education
University at Buffalo 2008 — 2011
Bachelor's Degree, Psychology
Erie Community College 2005 — 2008
Associate's Degree, Social Sciences, Honors
WSFS Bank June 2014 - Present
Jennersville YMCA April 2014 - Present
First Niagara Bank October 2001 - May 2014
Brandywine Coach Works June 2005 - October 2007
Founders Bank October 2000 - October 2001
Mellon Financial June 1989 - October 2000
Skills
Commercial Banking, Cross Selling, Leadership, Finance, Business Development, Financial Analysis, Banking, Small Business Lending, Credit, Financial Services, Credit Analysis, Commercial Lending, Portfolio Management, Loans
Education
Drexel University - College of Business and Administration 1984 — 1989
Bachelor of Science (BS), Finance & Economics, cum laude
First Niagara
Senior Leadership Training
Mellon Bank - Commercial Credit Training
Commercial Credit Training Program
Sylvania Northview, HS. Sylvania OH.
First Niagara Bank July 2015 - Present
Catholic Health System February 2009 - Present
American HomePatient June 2007 - February 2009
Follett Higher Education Group March 2006 - June 2007
Skills
Pharmacy, Warehousing, Customer Service, Logistics, Shipping, Distribution Center..., Compounding, HIPAA, Healthcare Management, Microsoft Office
Education
SUNY Empire State College 2011 — 2014
Bachelor's degree, Business/Economics w/ a concentration in Marketing
Erie Community College 2004 — 2007
Associate's degree, Business Administration
Canisius High School 1999 — 2003
College Prep.
First Niagara Bank June 2015 - Present
First Niagara Bank November 2012 - June 2015
Skills
Banking, Credit Analysis
Education
Erie Community College
Early Childhood Education and Teaching
First Niagara Bank May 2014 - Present
First Niagara Bank April 2012 - Present
M&T Bank January 2010 - April 2012
M&T Bank March 2009 - January 2010
Skills
Quality Assurance, Quality Control, Internal Audit, Consumer Lending, Process Improvement, Call Monitoring, Banking, Retail Banking, Finance, Mortgage Lending, Credit Risk, Financial Risk, Management, Portfolio Management, Credit Analysis, Risk Management, Analysis, Procedure Development
Education
Erie Community College 2004 — 2008
Associate of Arts, Liberal Arts General Studies
West Seneca West 2000 — 2004
Regents Diploma, Electronics
First Niagara Bank September 2013 - Present
Fedex Trade Networks April 2008 - September 2013
FedEx Trade Networks April 2008 - September 2013
FedEx Trade Networks November 2003 - April 2008
E-Commerce January 1998 - January 2003
Skills
IT Management, Troubleshooting, Software Documentation, Databases, Change Management, Technical Support, Operating Systems, Analysis, Testing, Management, Access, Help Desk Support, Hardware, Enterprise Software, Visio, Active Directory, Servers
Education
Buffalo State College
Communications
Cardinal O'Hara HS
Regents Diploma
Erie Community College
Communications
Federal Reserve Bank of Minneapolis July 2015 - Present
Sigma Financial Corporation and Parkland Securities August 2013 - February 2015
Sigma Planning Corporation October 2012 - August 2013
JPMorgan Chase May 2011 - 2012
One Reverse Mortgage (A Quicken Loans Company) May 2010 - April 2011
Citizens Bank 2006 - 2010
HSBC 2005 - 2006
First Niagara Bank 2004 - 2005
Skills
Retirement, Fixed Annuities, Financial Advisory, Investment Advisory, Mutual Funds, Securities, Mortgage Lending, Securities License, Variable Annuities, Branch Operation, Investment Advisory..., Finance, Microsoft Office, Trading, Banking, Customer Service, Investments, Loans
Education
Eastern Michigan University 2013 — 2015
Bachelor of Business Administration (BBA), Accounting and Finance
State University of New York at Albany 2007 — 2009
Bachelor of Business Administration (BBA), Accounting and Finance
Schenectady County Community College 2002 — 2004
Associate of Science (A.S.), Music Performance and Education
M&T Bank May 2013 - Present
Core101, LLC December 2012 - June 2013
HSBC October 2011 - September 2012
Bank of Holland March 2004 - February 2011
Bank of Holland March 2002 - March 2010
Bank of Holland March 2002 - March 2004
Bank of Holland August 2000 - March 2002
First Niagara Bank April 1995 - August 2000
Fleet Services Corporation December 1986 - April 1995
Maufacturers Hanover May 1984 - December 1986
Skills
Project Planning, Business Strategy, Risk Management, Leadership Development, Time Management, Decision Making, Program Management, Budgeting, Policy/Procedure..., Problem Solving, Strategic Planning, Government Compliance, Workflow Process, Fraud Investigations, Negotiation, Purchasing, Vendor Management, Quality Management, Compliance, AML, Actimize, Microsoft Office, Lotus Notes, Mainframe, Strategic Vision, Dealing with Ambiguity, Team Management, Fraud, Management, Budgets, General Ledger..., QuickBooks, Analytics, Banking, Employee Training, Anti Money Laundering, Leadership, Team Building, Project Management
Education
Erie Community College 1982 — 1984
A.A.S, Data Processing
First Niagara Bank June 2015 - Present
First Niagara Bank April 2014 - June 2015
M&T Bank October 2012 - March 2014
M&T Bank February 2009 - October 2012
M&T Bank July 2005 - February 2009
Skills
Information Security, Identity Management, Information Security..., CISSP, CISM, Access Control, Information Security..., Software Documentation, Data Center, Networking, Security, Computer Security, Analysis, Business Continuity, Program Management, SDLC, Vendor Management, Banking, Disaster Recovery, Risk Management, Business Analysis, Process Improvement
Education
University at Buffalo
BS, Computer Science
Erie Community College
AAS, General Studies, Information Security Systems, CCNA
First Niagara Bank June 2009 - Present
Skills
FHA, Conventional, Refinance, Loans, Mortgage, Mortgage Lending, Credit, Residential Mortgages, Loan Origination, Mortgage Banking, Investments, Commercial Banking, Retail Banking, First Time Home Buyers, VA loans, Commercial Lending, Construction Loans, Home Equity Lines of..., Home Equity Loans, USDA, Consumer Lending, Mortgage Underwriting, FHA financing, Credit Analysis, Reverse Mortgages, Small Business Lending, Banking, Underwriting, Investment Properties, Credit Risk, Financial Services, Referrals, Commercial Mortgages, Portfolio Management, Finance, Government Loans, Foreclosures, Real Estate, Commercial Real Estate, Home Equity, Loss Mitigation, Investors, Real Estate Transactions, Cash Management, Residential Homes, Short Sales, Lines Of Credit, Relocation, Financial Structuring, Mortgage Servicing
Education
Duquesne University
B.A.
First Niagara Bank January 2014 - Present
Randstad December 2011 - February 2015
Videon Digital April 2009 - April 2011
Greatbatch Inc 2006 - 2007
Adelphia Communications January 2001 - January 2005
VectorVest January 2000 - January 2001
Logic January 1999 - January 2000
Computer Discount Center January 1996 - January 1999
Skills
Windows, Mac OS X, Linux, Unix, Python, TCP/IP, OS X, Servers, System Administration, Troubleshooting, Networking, OwnCloud, WordPress, Ubuntu Server, Ubuntu, Android, iOS, Security, Windows XP, Telecommunications, Technical Support, Customer Service
Education
Buffalo State College
Bachelors Degree, Computer Information Systems
Erie Community College 1999 — 2003
AS, Computer Information Systems
Military United States Air Force
Compass Realty, Inc. July 2013 - Present
LAS Watervliet Redevelopement July 2012 - Present
24/7 Realty Inc. December 2011 - July 2013
First Niagara Bank December 2011 - July 2012
Realty USA May 2010 - January 2011
Houlihan Lawrence RE 2005 - 2009
WJ Lavery Real Estate November 1994 - October 2005
Skills
Real Estate, Residential Homes, Strategic Planning, First Time Home Buyers, Sellers, Foreclosures, Single Family Homes, REO, New Home Sales, Real Estate Development, Sales, Investments, Resellers, Construction, Selling, Referrals, Investment Properties, Relocation, Short Sales
Education
Dutchess Community College
First Niagara Bank July 2015 - Present
ATTO Technology, Inc. March 2014 - July 2015
The Service Collaborative of WNY January 2014 - May 2014
Bryant & Stratton College September 2010 - March 2014
Stryker March 2009 - September 2010
Stewart 2007 - 2009
Clear Channel Communications 2006 - September 2007
Citadel Broadcasting 2005 - 2006
Citadel Broadcasting 2003 - 2005
Citadel Broadcasting December 2002 - May 2003
Education
State University of New York College at Buffalo 2012 — 2014
Master of Science, Public Relations Management
State University of New York College at Fredonia
Bachelor of Science, Communication
Erie Community College
Certification, Graphic Arts & Web Design
First Niagara Bank June 2015 - Present
SUNY Geneseo January 2013 - Present
M&T Bank May 2013 - August 2013
M&T Bank May 2012 - August 2012
Brownstone Homes June 2008 - June 2012
Briceland Angency, Inc June 2010 - August 2010
Skills
Microsoft Excel, Microsoft Access, Microsoft Word, Databases, PowerPoint, Conflict Resolution, Time Management, Customer Satisfaction, Team Leadership, Leadership, Team Building, Microsoft Office, Data Analysis, Teamwork
Education
SUNY Geneseo 2013 — 2016
Bachelor of Science (B.S.), Business Administration
Duquesne University 2011 — 2012
Williamsville East High School 2007 — 2011
Advanced Regents Diploma
First Niagara Bank March 2015 - Present
Susquehanna International Group, LLP (SIG) March 2013 - February 2015
Susquehanna International Group, LLP (SIG) February 2011 - March 2013
North Penn School District May 2009 - February 2011
Skills
Information Security, Network Security, Firewalls, Security, Cloud Security, Amazon Web Services..., Hybrid Cloud, Cloud Computing, VPN, IP, Checkpoint Security, Fortinet, Juniper Technologies, DataPower, Citrix, Windows, Information Technology, Routers, Switches, Technical Support, Disaster Recovery, Active Directory, TCP/IP, Windows Server, Linux, DNS, Networking, Unix, Servers, Data Center, Network Administration, Troubleshooting, Operating Systems, System Administration, Computer Hardware, Integration, DHCP, Cisco Technologies, Wireless, Computer Security, Hardware, Server Administration, SCCM, WAN, Cloud Applications, Amazon EC2, Amazon S3, Amazon CloudFront, Windows Azure, IBM Websphere Commerce
Education
DeVry University 2006 — 2008
Associates, Electronic and Computer Technology
SilverCloud, Inc. August 2015 - Present
The Cheesecake Factory December 2006 - Present
UnitedHealth Group November 2012 - January 2014
HSBC November 2010 - August 2012
First Niagara Bank January 2009 - November 2010
HAUPTMAN-WOODWARD MEDICAL INSTITUTE April 2009 - October 2009
Education
Erie Community College 2006 — 2009
Associate of Science (A.S.), Communication and Media Studies
CNB Bank/ERIEBANK/FCBank April 2015 - Present
First Niagara Bank January 2012 - February 2015
Huntington National Bank September 2009 - January 2012
National City Bank August 2006 - September 2009
Bank of America February 2000 - August 2006
Goldman Sachs August 1998 - January 2000
Skills
Retirement Planning, Wealth Management, Portfolio Management, Commercial Lending, Loans, Credit, Investments, Strategic Financial..., Asset Allocation, Investment Advisory, Lines Of Credit, Securities, Asset Management, Insurance, Financial Services, Investment Management, Wealth Management..., Financial Advisory, Investment Strategies, Alternative Investments, Private Banking, Relationship Management, Wealth, Bloomberg, Life Insurance, High Net Worth...
Education
Duke University - The Fuqua School of Business 1996 — 1998
MBA, Finance, 3.51
Grove City College 1990 — 1993
BA, Economics, 3.86
First Niagara Bank 2011 - December 2014
NewAlliance Bank (acquired by First Niagara) October 2006 - 2011
Bank of America 2004 - 2006
Fleet Boston Financial 2000 - 2004
Fleet Boston Financial Group 1999 - 2000
Skills
Retail Banking, Leadership, Strategy, Strategic Planning, Investments, Loans, Credit, Small Business Lending, Banking, Strategic Partnerships, Sales Management, Sales Process, Talent Developer, Incentive Programs, Change Management, Team Motivation, Commercial Banking, Mortgage Lending, Finance, Consumer Lending
Education
Eastern Connecticut State University
Master of Science (M.S.), Organizational Management
Eastern Connecticut State University
Bachelor of Science (B.S.), Business Administration, Graduated Summa cum Laude
First Niagara Bank April 2015 - Present
Clover Mountain Foods February 2010 - April 2015
Clover Mountain Foods August 2008 - March 2010
Arby's Restaurant Group, Inc. September 2001 - August 2008
Skills
Customer Service, Forecasting, Team Building, Food Service, Pricing, Inventory Management, Management, P&L, Food Industry, Retail, Leadership, P&L Management, Purchasing, Catering, Merchandising, Food & Beverage, New Business Development, Profit, Inventory Control, Supply Chain, Key Account Development
Education
Waynesburg University 2007 — 2009
Master of Business Administration (M.B.A.), Business Administration and Management, General, Overall QPA: 3.92
Duquesne University 2002 — 2006
Bachelor of Applied Science (BASc), Music Teacher Education, Overall QPA: 3.62
South Fayette High School 1998 — 2002
ICSA Software North America June 2014 - Present
First Niagara Bank July 2001 - October 2013
New Haven Public Schools: Dept of Student Research and Assessment November 2007 - April 2008
Skills
Microsoft Office, Teamwork, Object Oriented Design, Programming, Databases, PowerPoint, Time Management, Data Analysis, Access, Outlook, Microsoft Excel, Organizational..., Autodesk Software, ActionScript, OpenGL, C++, Microsoft Visual Studio..., Training, Management, C#, Java, JavaScript, HTML 5, CSS, Microsoft SQL Server, PHP, MySQL, Apache, Project Management, Unreal Engine 3, UnrealScript, Maya, 3D Studio Max, 3D Modeling, Unity3D, Blender, Kismet, Photoshop, DirectX, Flash Professional, Eclipse, Version Control Tools, Internal Audit, Visual Design, Visual Arts, Testing
Education
DeVry University 2007 — 2013
Bachelor of Science (B.S.), Game and Simulation Programming, 4.0
Client Direct Finance June 2013 - Present
Ellevate Network March 2015 - May 2015
Amcom Office Systems January 2013 - September 2013
First Niagara Bank June 2012 - August 2012
Peoples Natural Gas Company December 2011 - January 2012
First Niagara Bank May 2010 - August 2011
RTI Insurance Services, Inc. January 2005 - May 2010
Skills
Proficient at Microsoft..., Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Research, Outlook, Strategic Planning, Financial Analysis, Negotiation, Public Speaking, Social Media, Marketing, Sales, Insurance
Education
Iona College 2014 — 2015
Master of Business Administration (M.B.A.), Marketing
Duquesne University 2009 — 2013
Bachelor of Science Business Administration, Entrepreneurship Major Finance Minor, Senior
Vincentian Academy 2005 — 2009
High School Diploma
First Niagara Bank April 2012 - Present
CUBRC 2007 - 2012
BAE Systems October 2003 - October 2007
Skills
ServiceNow, ServiceNow Integration, Incident Management, Service Catalog, IT Service Management, IT Asset Management, Change Management, Problem Management, IT Management, Configuration Management, Software Lifecycle..., IT Solutions Delivery, Requirements Analysis, ITIL, Automation, Automated Software..., Active Directory, JavaScript, C#, C++, Java, Business Analysis, XML, AJAX, HTML, Software Engineering, Software Development
Education
University at Buffalo 2000 — 2003
BS, Computer Science
Erie Community College 1997 — 2001
Associates, Computer Science
First Niagara Bank April 2014 - Present
SDLC Partners, L.P. February 2007 - April 2014
Oracle Corporation 2006 - 2007
Deloitte Consulting 2004 - 2006
JeremiahGroup, L.P. 2001 - 2004
DataProfit Corporation 1997 - 2001
RPS, Inc. (now FedEx Ground) 1994 - 1997
Skills
Business Intelligence, Data Warehousing, Data Governance, Master Data Management, Business Analytics, BI Strategy, Business Process, Leadership
Education
CNN - Washington Bureau, Capitol Hill (Professional Internship) 1986 — 1986
Associate Producer, MoneyLine with Lou Dobbs
Robert Morris University 1984 — 1986
BSBA, Communication Management, Marketing
Community College of Beaver County 1982 — 1984
AAS, Hi-Technology Communications
Duquesne University 1982 — 1982
First Niagara Bank July 2015 - Present
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership
Education
Medaille College 2013 — 2015
Business Administration and Management, General
State University of New York College at Buffalo 2010 — 2012
Communication and Media Studies
Lancaster High School 2006 — 2010
High School
Erie Community College
Bachelor of Business Administration (B.B.A.)
First Niagara Bank December 2013 - Present
First Niagara Bank August 2013 - December 2013
Bank of America April 2012 - June 2013
Bank of America October 2010 - April 2012
Bank of America November 2009 - October 2010
RITE AID August 2009 - November 2009
AutoZone June 2002 - August 2009
Advance Auto Parts May 1992 - June 2002
Skills
Banking, Mortgage Lending, Credit, Loss Mitigation, Loans, Credit Analysis, Loan Origination, Mortgage Banking, Portfolio Management, Consumer Lending, Retail Banking
Education
Erie Community College
First Niagara Bank December 2012 - Present
Wells Fargo March 2011 - December 2012
Johnston and Murphy September 2009 - April 2011
Skills
Team Leadership, Business Intelligence, Computer Proficiency, Microsoft Office, Typing, Financial Risk, Eye for Details, Banking, Consumer Lending, Small Business Lending, Commercial Lending, Loan Origination, Credit Analysis, Risk Management, Lines Of Credit, Wealth Management, Mutual Funds, Retirement Planning, Relationship Management, Finance, Refinance, Loans, Retail Banking, Cross Selling, Home Equity Loans, Cash Management, Branch Banking, Home Equity Lines of..., Insurance, Operational Risk, Mortgage Lending, Mortgage Banking, Investment Advisory, Retirement
Education
East Stroudsburg University of Pennsylvania 2006 — 2010
Bachelor's degree, Business Administration and Management, General
Montgomery County Community College 2005 — 2006
Associate's degree, Business Management
M&T Bank July 2014 - Present
Modis (M&T Bank) March 2013 - July 2014
Citi 2005 - 2012
First Niagara Bank 2002 - 2005
Citi 2000 - 2002
KeyBank 1997 - 2000
Skills
Test Coordination, User Acceptance Testing, SDLC, Business Analyst, Test Planning, Test Strategy, System Testing, Quality Center, Defect Tracking, Banking, Archer eGRC, Business Analysis, HP Quality Center, SharePoint, Visio
Education
Houghton College 2001 — 2003
Bachelor of Science (BS), Business
Erie Community College
Associate of Science (AS), Chemistry
HealthNow New York Inc. July 2014 - Present
First Niagara Bank September 2010 - November 2013
Buffalo Bisons April 2010 - September 2010
M & T Bank June 2007 - January 2009
Skills
Credit, Commercial Lending, Mortgage Lending, Commercial Banking, Credit Analysis, Small Business Lending, Portfolio Management, Financial Analysis, Consumer Lending, Series 7, Wealth Management, Retirement Planning, Customer Service, Microsoft Excel, Public Speaking, Microsoft Word, PowerPoint, Leadership
Education
Medaille College 2013 — 2015
Bachelor of Business Administration (BBA)
Erie Community College 2009 — 2010
Associate of Science (A.S.)
Medaille College 2007 — 2009
Business Administration and Management, General
First Niagara Bank October 2015 - Present
First Niagara Bank November 2014 - September 2015
First Niagara Bank February 2011 - October 2014
Total Tan February 2011 - September 2013
Skills
Sales, Marketing, Time Management, Retail Banking, Cold Calling, Relationship Building, Marketing Strategy, Leadership
Education
North East High School 2007 — 2010
Edinboro University of Pennsylvania
M&T Bank August 2015 - Present
First Niagara Bank December 2012 - August 2015
Forks Hose Company No. 2 January 2014 - January 2015
Forks Hose Company No. 2 June 2013 - January 2015
Wegmans Food Markets October 2012 - January 2013
Wegmans Food Markets June 2011 - October 2012
Wegmans Food Markets July 2004 - October 2012
Skills
Public Administration, Customer Service, Accounting, Public Speaking, Security, Data Entry, Data Analysis, Public Finance, Bank Secrecy Act, Microsoft Office, Microsoft Word, Analysis, Research, Time Management, Social Networking, Social Media, Leadership, Management, PowerPoint, Training
Education
State University of New York College at Buffalo 2011 — 2015
Master of Public Administration, M.P.A., Public Administration, 3.8/4.0 GPA
State University of New York College at Buffalo 2008 — 2011
Political Science, B.A., Political Science, with a concentration in International Relations
Erie Community College 2007 — 2008
Business Administration
St. Mary's High School 2003 — 2007
Advanced Regents Diploma
First Niagara Bank August 2010 - Present
RTI Insurance Services, Inc. 2005 - 2010
Henderson Brothers, Inc. 1990 - 2005
Wausau Insurance 1989 - 1990
Skills
Credit, Mortgage Lending, Sales Management, Risk Management, Insurance, Sales, Investments, Banking, Brokers, Professional Liability
Education
Duquesne University
Bachelor's Degree, Business Administration and Management, Finance
KeyBank September 2015 - Present
Key Bank January 2015 - Present
KeyBank January 2014 - January 2015
First Niagara Bank 2012 - 2013
HSBC Securities December 2005 - May 2012
First Investors 2004 - 2005
First Guarantee Mortgage 2003 - 2004
Skills
Series 6, Series 63, NYS Notary Public, NYS Life, NMLS, FINRA, Relationship Management, Mortgage Lending, Financial Services, Life Insurance, Mutual Funds, Insurance, Investments, Banking, Loans, Finance, Sales, Retail Banking, Credit, Customer Service, Management
Education
State University of New York at Albany 2000 — 2002
Bachelor of Arts in Sociology / Minor: Political Science
Dutchess Community College 1998 — 2000
Associate's degree, Criminal Justice, 3.85
Arlington High School
M&T Bank January 2015 - Present
First Niagara Bank June 2014 - December 2014
Panera Bread August 2007 - August 2013
Zamboni & Sipes January 2011 - April 2011
Skills
Employee Training, Customer Service, Leadership, PowerPoint, Microsoft Excel
Education
SUNY Brockport 2011 — 2013
Bachelor of Science (B.S.), Finance
Erie Community College 2009 — 2011
Assoc. of Applied Science, Business Administration
Pace Law School August 2013 - Present
Sodexo at Mount Saint Mary College October 2012 - August 2013
First Niagara Bank January 2010 - October 2012
Chalet on the Hudson June 2009 - January 2010
HSBC Bank August 2005 - January 2009
Skills
Customer Service, Microsoft Office, Outlook, Organization, Microsoft Excel, Budgets, Management, Event Planning, Financial Analysis, Social Media, Finance, Project Planning, Access
Education
Pace University School of Law 2013 — 2016
J.D., Law, Second year.
State University of New York College at Geneseo 2002 — 2005
Bachelor of Science (BS), Business Administration, 3.6
Dutchess Community College 2001 — 2002
Associates, Liberal Arts
Hartwick College 2000 — 2001
Exploratory
Lincoln Investment October 2014 - Present
Lincoln Investment February 2013 - October 2014
First Niagara Bank November 2012 - February 2013
ING Financial Partners June 2008 - November 2012
Education
Gannon University 2005 — 2008
BS, Finance
Duquesne University 1997 — 1999
Audio Engineering
First Niagara Bank June 2013 - Present
Energy Curtailment Specialists March 2013 - June 2013
Banana Republic / Gap Inc. October 2012 - January 2013
Skills
Computers, Microsoft Office, Sales, Banking, Retail Banking, Retail, Customer Service, Compliance, Drawing, Microsoft Excel, Microsoft Word, Warehousing, Research, PowerPoint, Time Management
Education
Erie Community College
University at Buffalo
First Niagara Bank February 2015 - Present
First Niagara Bank November 2012 - February 2015
Herbein + Company, Inc. June 2010 - November 2012
Skills
Financial Analysis, Auditing, Tax, Tax Preparation, Corporate Tax, Accounting, CPA, Account Reconciliation, Financial Statements, Financial Accounting, QuickBooks, Financial Reporting, GAAP, Credit, Credit Analysis
Education
Duquesne University 2006 — 2010
Accounting
First Niagara Bank September 2015 - Present
First Niagara Bank February 2012 - September 2015
Sitel June 2009 - February 2012
ClientLogic October 2005 - June 2009
Adelphia January 2002 - April 2005
ClientLogic November 1999 - April 2002
Skills
Active Directory, Servers, Group Policy, Windows 7, SCCM, System Deployment, Windows Server, XP, Windows XP, Network Administration, Operating Systems, Troubleshooting, Computer Hardware, Windows, Microsoft Technologies, Hardware, ITIL, TCP/IP, Security, WSUS, DHCP, VMware, VMware ESX, DNS, KMS, Norton Ghost, Technical Support, Software Documentation, Software Installation, Networking, Windows Vista, Printers, Dell PowerEdge Servers, Powershell, VBScript, Batch Files, Virtualization
Education
Erie Community College 1994 — 1997
Associates, Applied Science
First Niagara Bank February 2014 - April 2015
Stop and Shop 2006 - 2013
Education
Eastern Connecticut State University 2010 — 2013
Bachelor of Science (BS), Environmental Earth Science
Highmark Inc. September 2014 - Present
First Niagara Bank March 2014 - August 2014
Tata Consultancy Services August 2009 - March 2014
PNC 2013 - 2014
PNC 2013 - 2014
PPG Industrial Coatings 2004 - 2013
PPG Industrial Coatings 2004 - 2013
PPG Industrial Coatings 2004 - 2013
Satyam Computer services Limited September 2004 - August 2009
Mahindra Satyam 2004 - 2009
Skills
Project Governance, Global Delivery, Software Project..., SDLC, Requirements Analysis, Solution Architecture, Supply Chain, Manufacturing, Project Management, Requirements Gathering, Business Analysis, Business Intelligence, CRM, Consulting, E-commerce, Enterprise Architecture, IT Strategy, Integration, Vendor Management, Agile Methodologies, Business Process..., Program Management, Software Development, Process Improvement, PMP, Oracle, Business Process, SharePoint
Education
Duke University - The Fuqua School of Business 2003 — 2004
MEP, Project Management
SVH College of Engineering 1991 — 1995
BTech, Civil Engineering
Visakha Valley School 1982 — 1989
High School/Secondary Diplomas and Certificates
First Niagara Bank April 2013 - Present
People's United Bank July 2006 - March 2013
GE Capital July 2004 - July 2006
Webster Bank 2000 - 2002
CRIIMI MAE, Inc. 1996 - 1998
Paul Revere Life Insurance Company 1994 - 1996
CIGNA Investments 1990 - 1994
Barclays American Business Credit 1984 - 1990
Skills
Commercial Real Estate, Loan Origination, Commercial Mortgages, Investments, Negotiation, Asset Management, Market Analysis, Equities, Due Diligence, Real Estate Financing, Management, Loans, Real Estate Economics, Leadership, Valuation, Real Estate Development, Real Estate, Finance, Portfolio Management, Credit Analysis, Real Estate Transactions, Underwriting
Education
Eastern Connecticut State University 1980 — 1984
BA, Economics
Benet Academy 1969 — 1973
LPL Financial July 2014 - Present
First Niagara Bank October 2011 - July 2014
PNC April 2006 - October 2011
Skills
Microsoft Excel, Microsoft Office, Customer Service, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership, Strategic Planning, Social Media
Education
Duquesne University 2010 — 2013
Master of Business Administration (M.B.A.), Accounting and Finance
Duquesne University 2005 — 2009
Bachelor's Degree, Accounting and Finance
Aurubis AG August 2014 - December 2014
first niagara bank March 2012 - December 2012
Education
Buffalo State College 2012 — 2014
Master's Degree, Professional Applied Computational Mathematics, 3.53
Buffalo State College 2009 — 2011
Bachelor's Degree, Mathematics, 3.2
Erie Community College 2007 — 2009
Associate of Science (A.S.), General Studies, 3.6
Pep Promotions April 2014 - Present
First Niagara Bank August 2012 - April 2014
Enterprise Rent-A-Car February 2011 - October 2012
Enterprise Rent-A-Car May 2010 - February 2011
TQS Solutions, Inc. January 2010 - May 2010
Skills
Customer Service, Marketing, Sales, Customer Satisfaction, Account Management, Business Analysis, New Business Development, Budgets
Education
Duquesne University 2006 — 2010
Marketing and Leadership and Change Management, Business
Duquesne University 2006 — 2010
Bachelor's degree, Marketing and Leadership and Change Management
Jewish Community Center of Greater Buffalo September 2014 - Present
Jewish Community Center of Greater Buffalo June 2010 - August 2014
Jewish Community Center of Greater Buffalo June 2010 - August 2014
First Niagara Bank 1999 - 2010
Skills
Event Planning, Volunteer Management, Nonprofits, Customer Service, Social Media, Sales, Leadership, Microsoft Office, Accounting, Teaching
Education
Eastern Michigan University
Cannon Design 2012 - Present
Meritain Health 2010 - 2012
/ September 2007 - October 2009
First Niagara Bank October 1999 - May 2007
Aspire of WNY (United Cerebral Palsy) March 1985 - October 1999
Education
Erie Community College 1994 — 1998
Associate's degree, Business Administration and Management, General
Scope Aircraft Finance July 2012 - Present
First Niagara Bank July 2011 - July 2012
Scope Aircraft Finance June 2010 - July 2011
The Park National Bank March 2007 - June 2010
Skills
Credit Analysis, Credit, Commercial Banking, Small Business Lending, Commercial Lending, Treasury Management, Cash Management, Portfolio Management, Banking, Customer Service
Education
Denison University 2002 — 2006
Bachelor of Arts (BA), Economics
Citi July 2015 - Present
First Niagara Bank October 2001 - February 2015
First Niagara Bank October 2001 - July 2014
First Niagara Bank October 2001 - April 2012
U.S. Army National Guard, NY December 2000 - December 2008
Greater Buffalo Savings Bank 2006 - 2008
Greater Buffalo Savings Bank 2004 - 2006
Greater Buffalo Savings Bank 2001 - 2004
Skills
Banking, Fraud, Auditing, Analysis, Training, Security, Investigation, Internal Audit, Risk Management, Management, Retail Banking, Leadership, Risk Assessment, Corporate Security, Law Enforcement
Education
State University of New York College at Buffalo 2012 — 2015
Bachelor's degree, Criminal Justice, Magna Cum Laude
Erie Community College
Associate's degree, Criminal Justice
Locust Capital Management July 2015 - Present
First Niagara Bank October 2010 - June 2015
PNC Wealth Management 2009 - 2010
National City Bank 2005 - 2009
iCatcher Network 1998 - 2002
Greycourt Investment Advisors May 1996 - December 1997
Skills
Investments, Investment Management, Private Banking, Wealth Management..., Wealth Management, Portfolio Management, Retirement Planning, Asset Managment, Mergers & Acquisitions, Risk Management, Asset Management, Finance, Due Diligence, Business Development, Strategy, Mutual Funds, Corporate Finance, Financial Planners, Private Equity, Financial Analysis, Banking, Financial Modeling, Loans, Financial Services, Financial Planning
Education
Duquesne University 1995 — 1997
Master of Business Administration (MBA), Finance and Financial Management Services
University of Dayton 1986 — 1991
BS, Finance, General
Central Catholic 1982 — 1986
HS
BMW Financial Services October 2014 - Present
Source One professionals, USA (Operated by Obsoft Inc www.obsoftinc.com) December 2000 - Present
SunEdison July 2014 - October 2014
Information Control Company August 2013 - August 2014
First Niagara Bank August 2013 - July 2014
Wendys Costa Rica March 2013 - August 2013
Huntington National Bank March 2010 - March 2013
Abbott Laboratories March 2009 - March 2010
Advance Auto Parts October 2008 - March 2009
Abercrombie & Fitch January 2007 - October 2008
Skills
Identifying and..., Building Center of..., Managing and nurturing..., Project planning and..., Technology evaluation..., Information management..., Master Data management, Data Governance, Data Quality, Large Scale data..., Solution Selling, Solution Architecture, Implemented Real Time..., Strategic Planning, Managing and building..., Account Management /..., Trained by Ralph..., Business Intelligence, Data Warehousing, Master Data Management, Netezza, ETL, SDLC, Data Modeling, Requirements Gathering, SOA, Data Warehouse..., Databases, Erwin, DB2, Integration, Business Intelligence..., Oracle, Agile Methodologies, Data Marts, Business Process, Vendor Management, Business Analysis, Data Integration, Requirements Analysis, Informatica
Education
Massachusetts Institute of Technology 2015 — 2015
“Tackling the Challenges of Big Data” from Massachusetts Institute of Technology, BIG DATA Challenges and solutions available to tackle them
Cloudera 2014 — 2014
•BIG DATA, Hadoop, HIVE, SQOOP, PIG, HBASE NOSQL DB training based on Cloudera Platform, BIG DATA
Ralph Kimball University, CA 2001 — 2001
Data Warehousing and Dimensional Modeling (“Data warehousing in Depth")
UCLA 1997 — 1998
Professional Diploma in Data base Mgmnt Systems, Computer Science
Institute of Management Technology, Ghaziabad 1993 — 1995
Post Graduate Diploma in Business Management, Business Management and Foreign Trade
Delhi University 1990 — 1993
BS, Computer Science
First Niagara Bank July 2015 - Present
BT October 2011 - July 2015
International Network Services June 2006 - October 2011
Wilmington Finance February 2000 - June 2006
IBAH 1996 - 1998
Skills
Network Security, Security, Networking, Cisco Technologies, Data Center, Disaster Recovery, Network Administration, Vendor Management, Integration, Troubleshooting, ITIL, Cloud Computing, Information Security..., Active Directory, IT Strategy, Program Management, Firewalls, Operating Systems, Project Management
Education
Drexel University 1987 — 1992
Information Systems
TechMentor
The Glen Montessori School July 2012 - Present
Pearson Vue June 2010 - July 2012
Montessori Children's Schoolhouse September 2010 - June 2012
First Niagara Bank August 2009 - May 2010
National City Bank January 1995 - August 2009
Skills
Instructor-led Training, Leadership Development, Instructional Design, Training, ILT, Blended Learning, Coaching, Curriculum Development, Adult Education, Performance Management, Leadership, Customer Service, Curriculum Design, ADDIE, E-Learning, Staff Development, Training Delivery, Employee Training, Learning Management...
Education
Duquesne University 2010 — 2011
M.S. Ed, The Graduate Elementary Leading Teacher Program
Duquesne University 1994 — 1998
Bachelor of Science, Education
First Niagara Bank April 2010 - Present
Harleysville National Bank August 2007 - April 2010
NCR February 2006 - August 2007
Wilmington Finance 2004 - 2006
Education
The Cittone Institute 2003 — 2004
Network Systems Administrator Program
Drexel University 2000 — 2003
BS, Information Systems
Montgomery County Community College 1996 — 1999
AS, Mathematics, Liberal Arts
First Niagara Bank May 2012 - Present
First Niagara Bank May 2010 - April 2012
M&T Bank March 2007 - May 2010
M&T Bank May 2006 - August 2008
Skills
Anti Money Laundering, Bank Secrecy Act, USA PATRIOT Act, Banking, Commercial Banking, Credit, Loans, Leadership, Risk Management, Management, Retail Banking
Education
Hilbert College 2006 — 2009
BS, Economic Crime/Criminal Justice
Erie Community College 2001 — 2003
A.S., Business
First Niagara Bank March 2013 - Present
First Niagara Bank December 2012 - Present
First Niagara Bank December 2011 - Present
Skills
Organizational Learning, Six Sigma, Project Implementation, Banking, Mortgage Servicing, Training & Development, Process Improvement, Learning Management, HRIS, Leadership Development, Strategic Planning, Analytics, Training Delivery, Leading Change, Oracle, SuccessFactors, Saba, JMP, Visio, Project Portfolio..., Customer Experience, Call Center, Retail Banking, Process Consulting, Program Management, MS Project, Digital Project..., Analysis, Call Centers, Change Management, Cross-functional Team..., Employee Training, Risk Management, Training, Coaching, Vendor Management
Education
University at Buffalo 1990 — 1993
BA
Edinboro University of Pennsylvania 1989 — 1990
Computer Plus Staffing Solutions for Rich Products Corporation September 2010 - November 2010
VA Western New York Healthcare System September 2009 - July 2010
First Niagara Bank July 2009 - September 2009
HSBC November 2000 - March 2008
Kaleida Health March 1999 - October 2000
Kaleida Health February 1992 - March 1999
Catholic Health System June 1991 - January 1992
Harrison Medical Center September 1988 - March 1991
United States Air Force November 1984 - April 1988
United States Air Force March 1983 - October 1984
Education
Erie Community College 2012 — 2014
A.A.S., Information Technology - Networking
Olympic College 1989 — 1990
Attended, Computer Programming/Business
Park University 1985 — 1985
Attended, General Studies
USAF Training Command 1983 — 1983
Certificate, Telecommunications Operations
John F. Kennedy High School 1977 — 1981
Diploma, Business/Data Processing
First Niagara Bank September 2009 - Present
HSBC January 1988 - May 2009
HSBC December 2002 - November 2008
Beneficial 1994 - 2000
Skills
Talent Management, Onboarding, Human Resources, Change Management, Mortgage Lending, Management, Credit Risk, Project Management, Process Improvement, Leadership Development, Organizational..., Credit, Talent Acquisition, Succession Planning, Coaching, Employee Engagement, Performance Management, HRIS, Relationship Management, Leadership, Employee Training, Portfolio Management, Commercial Banking, Financial Services, Banking, Executive Management, Recruiting, Credit Analysis, Training, Vendor Management, Employee Relations, Team Building, Call Centers, Training Delivery, Employee Benefits, Commercial Lending, Risk Management, Personnel Management, Strategy, Underwriting, Consumer Lending, Performance Improvement, Workshop Facilitation, Hiring, Interviews, Loans
Education
Duquesne University 1983 — 1987
Bachelor's, Business Administration
Duquesne University
Bachelor's degree in Business Management and Economics
PNC August 2015 - Present
First Niagara Bank April 2012 - August 2015
Alco Parking June 2011 - October 2012
Skills
Customer Service, Sales, Loans, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Access, Leadership, Time Management, Social Media, Public Speaking
Education
Elon University 2007 — 2011
B.S., Business Administration; Concentration in Entrepreneurship and Management, 3.28
First Niagara Bank February 2008 - Present
Greater Buffalo Savings Bank August 2007 - February 2008
Bank of America June 2005 - June 2007
Bank of America March 1996 - June 2005
Education
University at Buffalo 1993 — 1997
BS, Business Administration with concentration in Accounting & certificate in Finance
Erie Community College 1991 — 1993
AS, Business Administration
First Niagara Bank July 2009 - Present
Oxford International November 2008 - June 2009
Education
Eastern Connecticut State University 2003 — 2007
Bachelors Degree, Communication
First Niagara Bank January 2001 - Present
Education
Drexel University 1984 — 1989
BS, Finance & Economics
First Niagara Bank March 2014 - Present
Skills
Security, Information Security, Information Security..., CISSP, Network Security, DLP, Threat Intelligence, Firewalls, Endpoint Protection, Content Filtering, Vulnerability Management, System Hardening, PCI DSS, HIPAA, COBIT
Education
Drexel University 1996 — 2001
BS, Electrical Engineering
Bank of the West January 2013 - Present
First Niagara Bank September 2007 - March 2013
Harleysville National Bank acquired by First Niagara Bank March 2010 - October 2010
Harleysville National Bank acquired by First Niagara bank August 2007 - March 2010
Smurfit-Stone October 2000 - July 2005
Education
ABA National Trust School 2011 — 2011
Trust
DeSales University 2007 — 2010
BS, Accounting & FInance
Quakertown High School 1982 — 1985
Bank of America September 2015 - Present
H&R Block December 2014 - April 2015
First Niagara Bank April 2003 - September 2014
The Hartford September 2001 - June 2002
Skills
Banking, Coaching, Customer Service, Data Analysis, Leadership, Management, Microsoft Office, Microsoft Word, Microsoft Excel, Outlook, Public Speaking, Retail Banking, Sales, Social Media
Education
Eastern Connecticut State University 1996 — 2001
Bachelor of Business Administration (B.B.A.)
Wells Fargo Bank May 2010 - Present
First Niagara Bank May 2009 - May 2010
Harleysville National Bank December 2008 - May 2009
Willow Financial Bank July 2008 - December 2008
Willow Financial Bank July 2006 - July 2008
Bank One/Chase September 2002 - December 2005
Skills
Banking, AML, Bank Secrecy Act, Internal Controls, Management
Education
Eastern Michigan University
Bachelor's of Science; Language Arts, Individualized Studies; Sciences; and Human
First Niagara Bank September 2013 - June 2014
Bank of America March 2011 - June 2013
HSBC September 2006 - March 2011
Proven Methods/ National Grants Conferences August 2004 - June 2006
Skills
Mortgage Lending, Loans, Loan Origination, Account Management, Sales Management, CRM, Relationship Management, Customer Retention, Risk Management, Consumer Lending, Selling, Portfolio Management, Finance
Education
Erie Community College 1998 — 1999
Criminal Justice/Law Enforcement Administration
Iroquois Central High School 1995 — 1998
General
SEFAR, Inc. June 2014 - Present
First Niagara Bank April 2013 - Present
Mckenzie Illustrations March 2008 - Present
Corsential ULC September 2012 - March 2013
Electric Owl Studios February 2008 - March 2013
Life Technologies March 2012 - September 2012
UnitedHealthcare July 2011 - March 2012
Skills
Databases, SQL, Microsoft Office, Photoshop, Animation, Illustrator, 3D, 3D Studio Max, After Effects, Art, Drawing, adobe premiere pro, Data Entry, Visual Basic
Education
Erie Community College 2012 — 2014
Associate of Applied Science, Information Technology
Art Institute of Pittsburgh 2004 — 2008
Bachelor of Science, Animation
SunTrust Bank July 2007 - Present
First Niagara Bank May 2000 - June 2007
Skills
Mortgage Underwriting, Mortgage Lending, Mortgage, Mortgage Banking, Financial Analysis, Credit, Banking, Portfolio Management, Credit Risk, Commercial Lending, Underwriting, Small Business Lending, Investments
Education
Erie Community College
AAS, Business Administration, Accounting and Business/Management
Bank of Akron March 2014 - Present
Realty USA 1989 - Present
First Niagara Bank 2009 - 2014
Citizens Bank 1992 - 2009
Empire of America 1984 - 1992
Skills
Small Business Lending, Commercial Lending, Commercial Banking, Consumer Lending, Branch Management, Loans, Retail Banking, Credit, Banking, Cross Selling, Coaching, Staff Development, Business Networking, Commercial Mortgages, Relationship Management, Cash Management, Credit Risk, Home Equity Lines of..., FHA, Financial Risk, Mortgage Banking, Deposits, Home Equity Loans, Loan Origination, Operational Risk, Credit Cards, Lines Of Credit, Bank Secrecy Act, Internet Banking, AML, Private Banking, Financial Services, Mutual Funds, Series 63, Finance, Refinance, Treasury Management, Branch Banking, Series 6, Business Development, Underwriting, Portfolio Management, Sales, Wealth Management, Investments, Core Banking, KYC, Risk Management, Residential Mortgages, Series 7
Education
Erie Community College
Associate's degree, Business Administration and Management, General
State University of New York at Buffalo
Moog Inc. October 2012 - Present
First Niagara Bank May 2010 - October 2012
HSBC Mortgage Corp July 2005 - April 2010
HSBC, Mortgage Corporation July 2005 - April 2010
Ingram Micro, Inc January 1994 - July 2005
Ingram Micro, Inc January 1994 - July 2005
Westwood Squibb Pharmaceuticals July 1993 - December 1993
Computer Task Group, Inc January 1992 - April 1993
Computer Task Group, Inc January 1992 - April 1993
Computer Task Group March 1985 - April 1993
Skills
Training, Management, Customer Service, Process Improvement, Leadership, Human Resources, Sales, Budgets, Software Documentation, Analysis, Team Building, Time Management, Finance, Marketing, Program Management, Event Planning, Event Management, Vendor Management, Access, Administrative..., Inventory Management, Supervisory Skills, System Administration, PowerPoint, Employee Training, Supplier Negotiation, Travel Management, Business Travel, Travel Arrangements, International Business, Outlook, Microsoft Word, Cross-functional Team..., Employee Relations, Administration, Budgeting, Special Events, Training & Development, Training Skills, Lean Tools, Lean Management
Education
Lean Enterprise Institute 2015 — 2015
Certificate of Training, Lean Management
Empire State College (SUNY) 2011 — 2014
Bachelor's degree, Business Management and Economics, 4.0
SUNY Empire State College 2008 — 2011
Associate of Science (AS), Business Studies, 4.0
IBM Education Center 1989 — 1990
Erie Community College 1983 — 1984
AS, Secretarial Science
First Niagara Bank September 2010 - Present
Skills
Loans, Commercial Lending, Banking, Investments, Credit, Financial Analysis, Commercial Banking, Portfolio Management
Education
Drexel University
Bachelor of Science (BS)
LaSalle University
Master of Business Administration (MBA), Finance, General
Mattel November 2011 - Present
HSBC Mortgage Corp. (USA) May 2001 - 2010
First Niagara Bank August 2000 - May 2001
Horrigan & Sons Inc., Save-A-Lot Food Store February 1998 - August 2000
Education
University at Buffalo 2003 — 2006
BA, Legal Studies
Erie Community College 1999 — 2002
AS, Business Admin
First Niagara Bank November 2007 - Present
National City 2004 - 2007
Wells Fargo Home Mortgage October 2002 - April 2004
First Union Home Equity Bank January 2002 - August 2002
Decision One Mortgage July 1999 - December 2001
First Union Home Equity Bank November 1989 - July 1999
Skills
Credit Analysis, Mortgage Banking, Mortgage Lending, Credit, Selling, Loans, Loan Origination, Leadership, Sales Management, Finance, Refinance, New Business Development, Banking, Portfolio Management, Underwriting, Management, Residential Mortgages, Sales Operations, Sales
Education
Erie Community College
Business Administration and Management, General
State University of New York Empire State College Buffalo, NY area
Business Administration and Management, General
First Niagara Bank May 2011 - Present
NewAlliance Bank September 2004 - May 2011
Savings Bank of Manchester February 2002 - September 2004
Savings Bank of Manchester October 2001 - February 2002
John H. Harland May 2001 - October 2001
Savings Bank of Manchester August 1997 - May 2001
Education
Eastern Connecticut State University 1986 — 1990
BA, Psychology / Business Administration
First Niagara Bank September 2013 - Present
Huntington National Bank December 2009 - September 2013
Skills
Small Business Lending, Insurance, Credit, Credit Analysis, Lines Of Credit, Strategic Planning, Loans, Commercial Lending, Credit Risk, Commercial Banking, Risk Management, Retail Banking, Banking, Process Improvement
Education
Duquesne University
BS / MBA Business Administration, Finance
First Niagara Bank June 2014 - Present
First Niagara Bank April 2012 - Present
First Niagara Bank April 2010 - April 2012
First Niagara Bank August 2007 - April 2010
KeyBank May 2005 - August 2007
Skills
Banking, Retail Banking, Cross Selling, Cash Management, OFAC, sanctions, Due Diligence
Education
Buffalo State College 2004 — 2006
Bs, Business administration
Erie Community College 2002 — 2004
Associates degree, Business administration
UnitedHealthcare August 2012 - Present
First Niagara Bank May 2009 - April 2010
Neighborhood Housing Services September 2009 - February 2010
Quality Inspection Services Inc August 2008 - May 2009
Skills
Customer Service, Urban Studies, Sales, Salesforce.com, Administrative Work, Administrative..., Office Administration, Small Office, Furniture, Diamonds, Banking, Branch Banking, Customer Satisfaction, Volunteering
Education
Buffalo State College 2008 — 2010
Bachelor of Applied Science (B.A.Sc.), Urban Sociology
Erie Community College
Associate's degree, Social Sciences
First Niagara Bank August 2013 - Present
First Niagara Bank October 2012 - August 2013
Kohl's Department Stores March 2009 - October 2012
Skills
Customer Service, Outlook, Data Entry, Microsoft Excel, Microsoft Word, Customer Satisfaction, PowerPoint, Time Management, Microsoft Office, Telephone Skills, Retail, Cashiering, Access, Inventory Management, Call Centers, Teamwork, Customer Experience, Sales, Retail Sales, Credit
Education
Erie Community College 2013 — 2017
Bachelor of Science (B.S.), Management Information Systems, General
ProHealth Physicians July 2013 - Present
First Niagara Bank 1995 - 2012
Skills
Medisoft certified, Banking, Cash Management, Retail Banking, Deposits, Commercial Banking
Education
Eastern Connecticut State University 2013 — 2013
Certificate, Administrative Medical Specialist with Medical Billing and Coding plus Medical Terminology
University of Phoenix 2010 — 2012
Associate of Arts, Health Care Administration/Medical Records
Union First Market Bank July 2014 - Present
Park Sterling Bank May 2014 - July 2014
StellarOne Bank December 2011 - May 2014
SunTrust Bank March 2010 - December 2011
First Niagara Bank August 2007 - March 2010
Skills
Underwriting, Credit, Cash Flow, Financial Risk, Loans
Education
State University of New York at Buffalo 1993 — 1997
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Erie Community College 1990 — 1993
Associates, Business Administration and Management, General
East Aurora H.S.
First Niagara Bank September 2009 - Present
Sodexo November 1995 - August 2009
Education
Buffalo State College 2003 — 2014
Erie Community College
Associates Degree
First Niagara Bank July 2012 - August 2015
M&T Bank June 2011 - July 2012
M&T Bank September 2007 - June 2011
M&T Bank July 2004 - September 2007
M&T Bank January 2001 - July 2004
M&T Bank March 2000 - January 2001
M&T Bank April 1998 - March 2000
Skills
Analytics, Online Research, Writing, Focus Groups, Business Process...
Education
Erie Community College 1993 — 1995
Associate of Arts (AA), Education
First Niagara Bank July 2004 - Present
Buffalo, NY December 1989 - June 2004
Education
Erie Community College 1984 — 1986
AS, Business Administration and Management, General
First Niagara Bank May 1983 - Present
Skills
Credit, Commercial Banking, Banking, Mortgage Lending, Loans, Consumer Lending, Mortgage Banking, Retail Banking, Small Business Lending, Customer Service, Cross Selling
Education
East Stroudsburg University of Pennsylvania 1975 — 1979
Bachelor of Science (BS), Special Education and Teaching
First Niagara Bank August 2012 - Present
Education
Erie Community College 2008 — 2010
Associate's degree, Computer Systems Networking and Telecommunications
F.N.B. Corporation May 2011 - Present
First Niagara Bank 2009 - 2011
National City Bank 1995 - 2009
Education
Duquesne University 1972 — 1976
Robert Morris University
First Niagara Bank April 2010 - Present
Harleysville Natinonal Bank August 2007 - April 2010
NCR Corporation February 2006 - August 2007
he August 2004 - January 2006
Skills
Technical Support, Hardware, Information Technology, Active Directory, Operating Systems, Networking, Help Desk Support, Citrix, Systems Analysis, Windows 7, Vendor Management
Education
Drexel University 2000 — 2004
Bachelor's Degree, Information Systems
Montgomery County Community College 1996 — 1999
Associate’s Degree, Liberal Arts and Sciences/Liberal Studies
First Niagara Bank February 2009 - Present
Education
Erie Community College 1976 — 1980
Associate's degree, Business