Choice One Communications
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Choice One Communications Employees
GE Capital/Synchrony Financial June 2014 - Present
Nexlink Communications December 2013 - May 2014
MSC Industrial Supply June 2008 - July 2012
GE/Gexpro June 2005 - May 2008
Choice One Communications 2003 - 2004
AT&T 1997 - 2000
Cardinal Health 1991 - 1993
Skills
Customer Managed..., Vending Solutions, Vendor Managed Inventory, Sales, Selling, Sales Operations, Sales Management, CRM, Cold Calling, Wireless, VoIP, Marketing Strategy, Networking, Marketing, Direct Sales, Solution Selling, Management, Sales Process, Telecommunications, Enterprise Software, Professional Services, Account Management, Salesforce.com, B2B
Education
State University of New York Empire State College 1987 — 1988
Business
Erie Community College 1982 — 1984
Holland May 2014 - Present
Forsythe November 2012 - April 2013
Walgreens June 2012 - September 2012
Pactiv-Reynolds Companies June 2011 - February 2012
Lockton Companies October 2009 - August 2010
YRC Worldwide Technologies August 2004 - July 2009
Choice One Communications August 2000 - August 2004
Evergreen Properties 1997 - 2000
Skills
Oracle SQL, Oracle Reports, Oracle Discoverer, Oracle Applications, Microsoft Excel, Microsoft Word, Windows, Outlook, Access, Account Reconciliation, Accounts Payable, Accounts Receivable, Month End Close, Billing Systems, Purchase Orders, Purchasing, ACH, Electronic Payments, Invoicing, Internal Audit, Help Desk Support, Wireless, Mobile Devices, Blackberry, Blackberry Enterprise..., Cellular Communications, Customer Service, Contract Negotiation, Contract Management, Inventory Management, Invoice Processing, Invoice Discounting, Invoice Verification, Service Desk, Disbursement, Cash Receipts, Concur, Communication Skills, Analysis, Training, Telecom Expense..., Telecommunications..., Vendor Management, Records Management, Bank Reconciliation, Budget Reconciliation, Journal Entries, Statement Analysis, Project Coordination, PeopleSoft
Education
Ashford University 2006 — 2013
B.B.A, Management
Grand Rapids Community College 2002 — 2006
Associates, Business Administration
University of Michigan 1997 — 1998
Real Estate
eSentire Inc. May 2014 - Present
Symantec March 2012 - May 2014
bflo4rent llc January 2006 - March 2014
First Niagara Bank October 2010 - March 2012
M&T Bank Corporation March 2003 - October 2010
Choice One Communications January 2000 - March 2003
One Communications 2000 - 2003
Western New York Computing Systems April 1997 - March 2000
D'Youville College April 1996 - April 1997
University of Buffalo June 1993 - April 1996
Skills
CISSP, Security, Telecommunications, CISM, Public Speaking, CRISC, Information Security, Information Technology, Program Management, Cloud Security, Information Security..., DLP, Risk Assessment, Governance, Risk Management, Management, Leadership, Strategy, Enterprise Software, COBIT, Cloud Computing, Computer Security, Vendor Management, Cross-functional Team..., Networking
Education
Saint Bonaventure University 1996 — 2000
Masters of Business Administration
State University of New York at Buffalo 1994 — 1996
BS
Erie Community College 1991 — 1993
AS
Saint Bonaventure University 1991 — 1992
Master of Business Administration (M.B.A.)
Total Communications December 2005 - Present
Tangoe 2004 - 2005
Audicon 2003 - 2004
Choice One Communications 2000 - 2003
Skills
Telecommunications, Sales, Contract Negotiation, Hardware, Maintenance & Repair, Auditing, Network Services, Unified Communications, VoIP, Wireless, Solution Selling, Account Management, Direct Sales, Call Center, Telephony, Managing Agents, Telecommunications..., Telecom Expense..., Training, Organizational..., Time Management, Self-driven, Quick Study, Team Leadership, Team-oriented, Video Conferencing, Channel, MPLS, Customer Retention, Cold Calling, Sales Process, Networking, Cisco Technologies, Managed Services, IP, Salesforce.com, Broadband, T1, SIP Trunking, Data Center, Cloud Computing, Selling, Hosted Services, Call Centers, WAN, Sales Presentations, Switches, PRI, Unified Messaging, Co-location
Education
Central Connecticut State University 1994 — 1995
None, Early Childhood Educations
Fiserv March 2015 - Present
Heritage Credit Union August 2013 - February 2015
Waterstone Mortgage Corporation December 2012 - July 2013
American Equity Mortgage February 2012 - November 2012
Springleaf Financial Services 2004 - 2011
Choice One Communications October 2003 - December 2004
TruGreen LandCare June 2000 - October 2003
Southwestern Company 1996 - 1998
Skills
Residential Mortgages, Fixed Rate Mortgages, Loan Origination, FHA financing, Mortgage Lending, Mortgage Underwriting, Sales, Direct Sales, Problem Solving, Management, Leadership, Goal Oriented, Training, Microsoft Office, Communication, Customer Service, Cold Calling, Real Estate, Credit, Loans, Banking, Financial Services
Education
Brensten Education 2013 — 2014
Information Technology
Milwaukee School of Engineering 1995 — 1998
Architectural Engineering
Oconomowoc High School 1991 — 1995
Wishard Health Services March 2013 - Present
WellPoint January 2009 - March 2012
Precision Specialty Solutions February 2007 - January 2009
Don Weiner Enterprises March 2006 - May 2006
ATA Airlines September 2004 - March 2006
Freida A. Quarles June 2004 - August 2004
Mci April 2003 - May 2004
Women’s World October 2002 - June 2003
SBC January 2002 - June 2002
Choice One Communications May 2001 - January 2002
Skills
Insurance, Medicare, Customer Satisfaction, Health Insurance, Account Reconciliation, Claim, ICD-9-CM, Leadership, Access
Education
Indiana University – Purdue University 2004 — 2005
N/A, General Studies
Ball State University 1979 — 1982
N/A, Marketing
American Hearing Aid Associates May 2014 - Present
American Hearing Aid Associates April 2011 - May 2014
Acusis LLC August 2010 - April 2011
Acusis LLC March 2005 - August 2010
International Academy of Design and Technology July 2005 - March 2006
University of Phoenix 2003 - 2005
Choice One Communications 2001 - 2002
FedEx Services 2000 - 2001
Skills
Healthcare, Consultative Selling, Salesforce.com, Mentoring, Hospitals, Account Management, Selling, Cold Calling, Team Building, Leadership, Training, Marketing, Sales, Employee Training, Customer Satisfaction, Process Improvement, Sales Operations, Talent Acquisition, Public Speaking, Coaching, Social Media, Product Development, Interviews, Operations Management, Sales Management, Leadership Development, Time Management, Product Launch, New Business Development, Business Development, Customer Service, Contract Negotiation, Marketing Strategy, Business Strategy, Direct Sales, Sales Process, Strategic Planning, Business Planning, CRM, Cross-functional Team..., Start-ups, Recruiting, Management, Strategy, Medical Devices, Lead Generation
Education
University of Phoenix 2003 — 2005
MBA, Business, Marketing
Edinboro University of Pennsylvania 1996 — 2000
BSBA, Business, Marketing, Economics
IRI April 2014 - Present
Bausch + Lomb December 2012 - December 2013
Bausch + Lomb 2008 - December 2012
Bausch + Lomb 2004 - 2008
Choice One Communications 2003 - 2004
Bausch + Lomb 2002 - 2003
Bausch + Lomb 1999 - 2002
Bausch + Lomb 1995 - 1999
Frontier Communications 1992 - 1995
McCurdy's Retail 1989 - 1992
Skills
Reporting & Analysis, Forecasting, Sales Operations, Project Management, Business Analysis, Analysis, Process Improvement, Strategic Planning, Team Leadership, Analytics, Marketing, Pricing, Sales, Sales Management, Competitive Analysis, Market Analysis, Cross-functional Team..., Business Planning, Strategy, CRM
Education
University of Rochester - William E. Simon Graduate School of Business Administration 2001 — 2003
Master of Business Administration (MBA), Finance, General, 3.7 of 4.0
St. Bonaventure University 1982 — 1986
Bachelor of Business Administration (BBA), Accounting
Creative Memories 2006 - 2009
Advanced Physical Therapy Associates 2006 - 2008
Choice One Communication October 2001 - June 2003
Choice One Communications May 2000 - October 2001
Choice One Communications June 1999 - May 2000
Frontier Telephone of Rochester / F.N.S August 1997 - June 1999
Frontier Cellular January 1994 - August 1997
Skills
T1, Switches, Team Building, Testing, Project Management, Microsoft Excel, Organizational..., Public Speaking, Leadership Development, Coaching, Training, Customer Service, Budgets, Telecommunications, Event Management, Software Installation, VoIP, Time Management, Telephony, Process Improvement, Sales, Program Management, Teaching
Education
Rochester Institute of Technology
State University
Anthropology
Jamestown Community College
A.S, Social Science Anthropology Psychology
Tronox (NYSE: TROX) April 2012 - Present
PICS Telecom International April 2011 - April 2012
CURRENT Group, LLC March 2008 - May 2011
One Communications July 2006 - November 2007
Choice One Communications March 2005 - June 2006
ECI Conference Services September 2003 - December 2004
Global Name Registry August 2003 - November 2004
Global Name Registry August 2002 - July 2003
Global Crossing February 2001 - June 2001
Global Crossing November 1999 - January 2001
Skills
Corporate Finance, Executive Management, Telecommunications, Mergers, Venture Capital, Private Equity, Restructuring, Corporate Development, Business Development, Start-ups, New Business Development, Business Planning, Business Strategy, Wireless, Sales Management
Education
Duke University - The Fuqua School of Business 1988 — 1990
MBA, Finance
Florida State University 1979 — 1984
M.S., Economics
Colegio Nueva Granada
Colegio Nueva Granada
Bright House Networks June 2013 - Present
NeuStar, Inc. December 2008 - February 2013
Unlimited Coaching Solutions, Inc. June 2004 - November 2008
Choice One Communications 2001 - 2004
GRCI 1997 - 2000
The George Washington University 1996 - 1998
Skills
Team Building, Performance Management, Change Management, Strategic Leadership, Leadership Development, Organizational Learning, Culture Change, Organizational..., Blended Learning, Leadership, Learning Management, Training, Talent Management, Training Delivery, Program Management, CRM, Succession Planning, Management, Career Development, Coaching
Education
Rochester Institute of Technology 1989 — 1994
Master of Science (M.S.), Career & Human Resource Development
SUNY Brockport 1973 — 1977
Bachelor of Science (B.S.), Psychology & Elementary Education
Advantage Resourcing - Technical Staffing April 2014 - June 2014
Vanguard November 2012 - April 2014
PAETEC November 2007 - May 2012
Windstream Communications 2011 - 2012
PAETEC November 2007 - August 2011
Choice One Communications October 2005 - November 2007
Edison Corporation education July 2000 - June 2005
Anthony Jordan Health Center January 1989 - July 2002
Skills
Troubleshooting, Call Centers, Networking, Testing, Strategy, Customer Service, VoIP, Telecommunications, Sales, IP, Ethernet, MPLS, Telecommunication..., Management
Education
Florida Agricultural and Mechanical University 1979 — 1983
Computer Science
State Cleaning Solutions April 2013 - Present
Moose Marketing January 2011 - April 2013
Moose Marketing -USA July 2010 - October 2012
KGB Brewing 2006 - 2011
KGB Kunhenns Brewing Guild 2006 - 2011
Kline Medical Supply July 2006 - June 2009
Industrialex Windsor LTD February 2004 - July 2006
Industrialex manufacturing 2004 - 2006
Choice One Communications 2003 - 2004
Ecolab Inc March 1988 - June 1996
Skills
New Business Development, Business Planning, Collections Management, Manufacturing, Automotive, Sales Management, Negotiation, Business Development, Management, Training, Direct Sales, Sales Operations, Sales, Solution Selling, Marketing Strategy, Account Management, Security, VoIP, Customer Retention, Contract Negotiation, Product Development, Networking, Team Building
Education
Colorado Technical University 2004 — 2006
BS
Indiana University—Purdue University Fort Wayne 2001 — 2003
None
Denver Institute of Technology 1984 — 1986
EEAS
Rochester Institute of Technology September 2007 - Present
Monroe Community College September 2007 - May 2014
Rochester Institute of Technology January 2008 - September 2011
RochesterWorks January 2005 - September 2007
Compeer (Western New York Care Program) 2006 - 2007
Choice One Communications 2001 - 2004
Greater Rochester Visitors Association 2000 - 2001
Skills
Career Counseling, Community Outreach, Workshop Facilitation, Career Development, Staff Development, Resume Writing, Leadership, Job Search Strategies, Student Affairs, Student Development, Youth Mentoring, Nonprofits, Training, Admissions, Public Speaking, Job Coaching, Higher Education, Research, Job Search, Conflict Resolution, Curriculum Development, Program Development, Event Planning, Program Evaluation, Instructional Design, Grant Writing, Recruiting, Interviews, Program Management, Teaching, Curriculum Design, Academic Advising, Higher Education..., Adult Education, Leadership Development, Volunteer Management, Student Counseling, Project Management, Fundraising, Career Assessment, Community Development, College Teaching, Coaching, Editing, Workshops, Youth Development, Social Networking, Interview Preparation
Education
St. John Fisher College
Doctor of Education (EdD), Executive Leadership
Rochester Institute of Technology
Advanced Certificate, Project Management
State University of New York College at Brockport
MA, Liberal Arts (conc.: Public Administration)
The Resume Place
Certification*, Federal Career Counselor, Job Search Trainer
University at Albany, SUNY
BA, English (minor: Africana Studies)
Earthlink Carrier February 2014 - Present
EarthLink Carrier August 2010 - March 2014
One Communications January 2009 - July 2010
One Communications January 2007 - December 2008
Choice One Communications June 1999 - December 2006
Education
St. Bonaventure University 1992 — 1996
Bachelor of Business Administration, Marketing and Management
Turnkey Network Solutions October 2005 - Present
Choice One Communications 2000 - 2003
USXchange LLC 1998 - 2000
Ameritech Cellular and Paging 1995 - 1998
Skills
Customer Service, Performing, Telecommunications, VoIP, Network Building, Wireless, Network Design, Budgets, Team Leadership, Project Management, Telephony, Technology Research, Switches, Management, MPLS, Process Improvement, DSL, Leadership, Troubleshooting, Operations Management, Managed Services, DWDM, Team Building, Strategy, Call Centers, T1, Training
Education
Grand Valley State University 1988 — 1992
Bachelor of Arts, Theatre
Alternate Tax Solutions April 2009 - Present
Bryant University 2005 - 2007
Choice One Communications 2000 - 2005
Gulton Graphics 1992 - 2000
IBM 1985 - 1992
Motorola Solutions 1983 - 1985
Skills
Sales Recruitment, Tax Law, Consultancy, Cost Analysis, Energy Efficiency, International Business, Sales Management, Sales Operations, Telecommunications...
Education
Frostburg State University
Bachelor's degree, Political Science, minor in Business Management
Spinergy August 2013 - Present
Spinergy August 2003 - August 2013
Choice One Communications January 2000 - July 2003
UBS November 1997 - July 1999
McNamara Trading June 1994 - October 1997
Skills
Business Development, E-commerce, Publishing, Manufacturing, Finance, Telecommunications, Retail, Strategic Planning, Process Improvement, New Business Development, Marketing Strategy, Mergers & Acquisitions, Project Management, Packaging, Account Management
Education
University of Rochester - William E. Simon Graduate School of Business Administration 1999 — 2001
M.B.A., Finance / Organizational Strategy
Fairfield University 1990 — 1994
B.S., Finance
ADP January 2012 - Present
ADP - Automatic Data Processing February 2007 - January 2012
Choice One Communications 2006 - 2007
Skills
Leadership, Solution Selling, Sales, SaaS, Direct Sales, Selling, Sales Operations, Salesforce.com, Customer Service, Cold Calling, Business Development, Building Relationships, B2B, Marketing, Sales Presentations, ADP Payroll, Sales Process, Account Management, Selling Skills, Enterprise Software, Human Resources, Coaching, Customer Retention, Telecommunications, Team Building, Training, New Business Development, Benefits Administration, Team Leadership, Recruiting, CRM, Management, BPO, Strategic Partnerships, Payroll, Talent Management, Performance Management, Employee Benefits, Talent Acquisition, Applicant Tracking..., Outsourcing, Lead Generation, PEO, Employee Engagement, Personnel Management, Complex Sales, Consulting, HRIS, Strategy, Sales Management
Education
Northeastern University
HJ Heinz June 2006 - August 2015
PepsiCo - Tropicana January 2003 - January 2006
Choice One Communications September 1998 - May 2000
Skills
Outlook, Time Management, PowerPoint, Microsoft Word, Office Management, Zero-based Budgeting, Purchasing, Administration, Calendaring, Event Planning, Excel, Word, SAP BI, SRM, Internet Explorer, Travel Planning, Executive Reporting, Employee Training, Prezi, Accolade, Telecommunications, Administrative..., Spreadsheets, Microsoft Excel
Education
Butler County Community College 1986 — 1989
Associate's degree, Word Processing Specialist
Dun & Bradstreet August 2009 - Present
AstraZeneca 2004 - 2009
Choice One Communications 2003 - 2004
Lucent Technologies March 1996 - 2003
Skills
Salesforce.com, Account Management, Portfolio Management, Customer Satisfaction, Forecasting, Process Improvement, Sales, Leadership, Change Management, Team Building, New Business Development, Management, Financial Analysis, Sales Management, Marketing, Solution Selling, CRM, B2B, Sales Process, Sales Operations, Customer Retention, Analytics, Cold Calling, Direct Sales, Competitive Analysis, Sales Presentations, Selling
Education
DeSales University 1998 — 2003
BA & BS, Business Administration / Marketing
Lincoln Technical Institute 1991 — 1993
Associates degree, Applied Science
Networking Technologies - REABAH Inc. April 2012 - Present
Earthlink Business (formerly One Communications) March 2009 - April 2012
One Communications (formerly Choice One Communications) October 2003 - March 2009
Choice One Communications November 2001 - October 2003
FairPoint Communications August 1998 - November 2001
WQLN Public Broadcasting August 1993 - August 1998
Skills
HP Sales Certified -..., HP Accredited Sale..., HP Sales Certified -..., Meru Wireless Sales..., Enterasys OneFabric..., Managed Services, Cloud Computing, Data Center, Disaster Recovery, Consultative Selling, Colocation, Direct Sales, Sales Management, Solution Selling, Cold Calling, Account Management, New Business Development, B2B, Customer Relations, SIP Trunking, Internet Services, PRI, MPLS, T1, Telecommunications, Telephony, Unified Communications, Long Distance, Hosted VoIP, VoIP, Co-location, VMware, HP, VMware Sales..., Enterprise Software, Sales, Sales Operations, Selling, Customer Service, Networking, SaaS, Routers, Network Security, Metro Ethernet, Call Centers, Virtualization, Sales Process, Hosted Services, Channel Partners, Salesforce.com
Education
Mercyhurst University 1984 — 1988
BA, Marketing
Venango Christian
Keystone Technology Consultants October 2011 - Present
Keystone Technology Consultants March 2008 - August 2011
Keystone Technology Consultants August 2005 - September 2010
Choice one communications 2003 - 2005
Western & Southern Financial Group 2002 - 2003
Skills
Team Leadership, Building Relationships, Business Strategy, Strategic Planning, Sales, Leadership, Solution Selling, Account Management, Direct Sales, Team Building, Selling, Managed Services, Security, SaaS, Networking, Cloud Computing, Strategic Partnerships, Sales Process, Salesforce.com
Education
Kent State University 1999 — 2002
Bachelor of Arts, Philosophy
AKA MR WONDERFUL LLC April 2015 - Present
AT&T Global Services March 2012 - June 2015
AT&T Signature Client Group West April 2011 - June 2015
AT&T June 2006 - May 2011
AT&T 1996 - 2010
AT&T 1996 - 2010
Choice One Communications December 2002 - November 2004
Connect Point Technologies January 2002 - November 2002
AT&T August 1999 - September 2001
AT&T March 1996 - July 1999
Skills
Cloud Computing, Managed Services, Strategic Partnerships, Telecommunications, Networking, New Business Development, Selling, Enterprise Software, VoIP, Strategy, Start-ups, IP, Solution Selling, CRM, Channel Partners, Integration, Direct Sales
Education
New York University 1980 — 1984
TechAdvisors June 2014 - Present
Qbase April 2012 - June 2014
Qbase October 2009 - April 2012
Qbase April 2006 - April 2012
Choice One Communications August 2001 - April 2006
Easylink 2000 - 2001
Allegro 1996 - 2000
Skills
Sales, Account Management, New Business Development, Sales Management, Strategic Planning, Customer Service, Direct Sales, Business Development, Project Management, Team Leadership, Internet, IT Management, IT Operations, IT Strategy, Computer Hardware, Cloud Computing, Computers, Computer Repair, Server Architecture, Solution Selling, Data Center, Sales Process, Managed Services, SaaS, Networking, CRM, Management, Technical Support, Information Technology, Telecommunications, Disaster Recovery, VoIP, Unified Communications, Professional Services, Virtualization, Business Analysis, Leadership, Pre-sales, Process Improvement, Mobile Devices, Co-location, Servers, Cisco Technologies, Hosted Services, Integration, Enterprise Software, Strategic Partnerships, Troubleshooting
Education
Cedarville University 1991 — 1995
Business Management, Business Administration and Management, General
South Decatur High School
Bachelor of Business Administration (B.B.A.), College/University Preparatory and Advanced High School/Secondary Diploma Program
Logic Telephone, Inc. Technical Services CoordinatorLogic Telephone, Inc.October 2002 - December 2009
Choice One Communications February 2001 - March 2002
MCI WorldCom, Rocky Hill, CT April 1997 - February 2001
Brooks Fiber, Inc. Hartford, CT January 1996 - April 1997
Eastern Telecom of CT (SNET agent), Wallingford, CT September 1994 - January 1996
Sonitrol Communications (SNET agent), Hartford, CT March 1993 - September 1994
Southern New England Telephone Co., Meriden CT September 1983 - February 1993
Southern New England Telephone Co., Westport/Stamford, CT January 1980 - September 1983
Hooker & Holcombe, Inc., West Hartford, CT (Actuarial firm) August 1977 - December 1979
Boards of Education, Wethersfield/Rocky Hill, CT September 1974 - June 1977
Skills
Customer Relations, Office Management, Contract Preparation, Customer Service, Troubleshooting, Programming, Excel, Word, Problem Solving, Microsoft Office, PowerPoint, Documentation, Outlook
Education
American International College 1970 — 1974
BA, Spanish, Sec. Ed., Psych., Italian
Vapotherm March 2015 - Present
EMD Millipore February 2011 - February 2015
Direct Capital Corporation May 2008 - January 2011
Greenwood Publishing Group August 2005 - June 2007
Heinemann Publishing April 2004 - July 2005
Choice One Communications June 1995 - August 2002
Skills
Training, Marketing, Management, Budgets, Time Management, Account Management, Direct Sales, Books, Cold Calling, New Business Development, Sales Management, Call Centers, Team Building, Start-ups, Sales
Education
University of Southern Maine 2002 — 2003
Bachelors +30 towards MS Ed, Education
Parsons School of Design 1982 — 1984
Font Design
University of New Hampshire 1979 — 1982
BACHELOR OF ARTS, STUDIO ART
First Allied Securities January 2012 - Present
Self Employed - Charlie Francois June 2009 - Present
The Berry Company November 2010 - January 2012
Profound Logic Software November 2008 - June 2009
Choice One Communications June 2004 - September 2004
Alltel Wireless September 2003 - April 2004
CFI April 2001 - August 2003
Verizon Wireless April 1998 - April 2001
Renaissance Lifestyle Center June 1996 - October 1997
Bally Total Fitness April 1994 - January 1996
Skills
Sales, Customer Service, New Business Development, SQL, Contract Negotiation, Access, Analysis, Management, Team Building, MS Project, Microsoft Office, FrontPage, Relationship Management, HTML, JavaScript, ASP, CSS, Dreamweaver, Organization &..., Software Development..., Software Documentation, Account Management, Program Management, Leadership, Networking, CRM, Project Management, Marketing, Business Analysis, Process Improvement, Vendor Management, SharePoint, Visio, Salesforce.com, Sales Management, SDLC
Education
Wright State University 2007 — 2008
B.S., Management Information Systems
Sinclair Community College 2005 — 2006
A.A.S., Business Administration
Flower City Pest Elimination February 2005 - Present
Frontier Communications December 2004 - January 2005
Choice One Communications January 2001 - 2004
Skills
Customer Relations, Customer Service, Negotiation, Excel, Sales Management, Account Management, Contract Negotiation, Problem Solving, Microsoft Office, Microsoft Excel, Team Building, Telecommunications, Customer Satisfaction, Sales Operations, New Business Development, Sales, Budgets, Outlook, Inventory Management, Cold Calling, B2B, Selling
Education
Monroe Community College
Associates degree in Dental Hygeine, Dentlal Hygentist
TDS Telecommunications Corp. May 2006 - Present
Choice One Communications August 2002 - April 2006
Dorsch Ford August 2001 - August 2002
Humana June 1998 - August 2001
Skills
VoIP, Telecommunications, Managed Services, Solution Selling, Direct Sales, Account Management, Co-location, Unified Communications, Sales Management, Selling, Sales, Sales Process, B2B, Cold Calling, Sales Operations, Customer Retention, Call Centers
Education
Notheast Wisconsin Technical College 1990 — 1992
Associate, Marketing
Northeast Wisconsin Technical College
Mitel 2015 - Present
CenturyLink 2012 - 2014
Access One, Inc. 2008 - 2010
Cypress Communications 2006 - 2008
American Fiber Systems 2004 - 2005
Choice One Communications 2001 - 2004
Allegiance Telecom 1998 - 2001
Skills
Public Speaking, Sales Management, Motivational Speaking, Leadership, Competitive Analysis, Strategy, Telecommunications, Strategic Planning, Sales Operations, Forecasting, Business Development, Lead Generation, New Business Development, Unified Communications, Sales, Managed Services, Team Leadership, Enterprise Software, Data Center, CRM, Channel, Business Strategy, Management, Networking, Employee Engagement, Salesforce.com, Business Planning, Go-to-market Strategy, Marketing Strategy, Team Management, Direct Sales, Strategic Partnerships, Solution Selling, Account Management, Sales Process, Channel Partners, P&L, Income Statement, Budgets, Recruiting, Product Management, SaaS, Cross-functional Team..., Business Expansion, Business Acquisition, Senior Executive..., Sales Motivation
Education
Villanova University 1973 — 1977
BA, Sociology
Lake Forest Graduate School of Management 1983 — 1986
MBA, General Management
Profile Bank May 2015 - Present
TD Bank Group August 2005 - January 2015
Bank of America June 2002 - August 2005
Choice One Communications May 2000 - June 2002
Granite State Management and Resources June 1987 - January 2000
Skills
Commercial Lending, Credit, Credit Analysis, Loans, Banking, Lines Of Credit, Consumer Lending, Small Business Lending, Commercial Banking, Cross Selling, Mortgage Lending, Retail Banking, Loan Origination, Commercial Mortgages, Residential Mortgages, Mortgage Banking, Credit Risk, Asset Based Lending, Deposits, Internet Banking, Branch Management, Relationship Management
Education
Franklin Pierce University
Business Administration and Management, General
Windstream Communications September 2009 - Present
Northland Communications January 2008 - September 2009
Choice One Communications 2001 - 2007
AT&T 1997 - 2001
ACC Long Distance 1993 - 2001
Skills
Hosted Services, MPLS, T1, Managed Services, Unified Communications, Telephony, Solution Selling, Marketing, VoIP, PRI, Co-location, Ethernet, Long Distance, Telecommunications, SIP Trunking, SIP, WAN, IP
Education
Cazenovia College 1985 — 1987
Cazenovia College 1985 — 1987
Time Warner Cable Business Class September 2013 - Present
Rural Health Telecom March 2013 - August 2013
Windstream Communications October 2011 - March 2013
Mitel July 2010 - October 2011
One Communications January 2009 - June 2010
One Communications January 2003 - January 2009
Choice One Communications 2001 - 2008
Skills
Optical Fiber, IP PBX, SIP Trunking, MPLS, Unified Communications, Telephony, Co-location, Managed Services, Hosted Services, DSL, VoIP, SIP, Ethernet, Internet Services, IP, T1, Solution Selling, PRI, Long Distance, Telecommunications, Cisco Technologies, Direct Sales, Selling, Cloud Computing, Data Center, Fiber Optics, WAN, Broadband, Metro Ethernet, Wireless, Avaya, Network Design, Sales Engineering, LAN-WAN, Video Conferencing, Channel Partners, ATM networks, Call Centers, Frame Relay, TDM, Cabling, DWDM, Network Architecture, Networking, MPLS VPN, VPN, Wireless Networking, IVR, Switches, Computer Network...
Education
Grace Theological Seminary 1976 — 1980
Cedarville University 1971 — 1975
BA, Bible Comprehensive
Annese & Associates, Inc November 2011 - Present
IPexpert, Inc. October 2010 - November 2011
Annese & Associates, Inc February 2003 - October 2010
Choice One Communications July 2001 - February 2003
IBM Global Services June 2000 - July 2001
Education
Crown College 1995 — 2005
MA, Leadership
Nyack College 1989 — 1993
B. Music, Music Education
Finger Lakes Technologies Group September 2014 - Present
Frontier Communications May 2009 - July 2014
Rocket Broadband September 2005 - March 2009
Choice One Communications 1998 - 2005
ACC Long Distance / ACC National Telecom 1997 - 1998
Frontier Communications 1989 - 1997
Skills
Leadership, Oral & Written..., Strategy Execution, Driving Growth, Generating Revenue, Sales & Marketing..., Business Strategy, Management, Building Relationships, Business Development, Entrepreneurship, Start-ups, Salesforce.com, Organizational..., Mergers & Acquisitions, Strategic Communications, Marketing Communications, Sales Execution, Investor Relations, Competitive Analysis, Growth Strategies
Education
Simon School of Business Administration at Univ of Rochester 1987 — 1989
MBA, Marketing and Finance
Hobart and William Smith Colleges 1984 — 1987
Bachelor of Arts (BA), Economics
Creative Carrier Solutions LLC November 2011 - Present
Sun Prairie Youth Lacrosse Club Inc. July 2011 - July 2013
On Track Communications Inc. August 2007 - November 2011
One Communications January 2005 - August 2007
Choice One Communications January 2004 - December 2004
Choice One Communications 2000 - 2004
Publisher's Toolbox 1992 - 2000
Skills
Contract Negotiation, MPLS, Telecommunications, Long Distance, T1, Managed Services, DS3, Consultative Selling, Colocation, Sales Management, Ethernet, SIP Trunking, Contract Negotiations, Telephony, Unified Communications, IP, PBX, SIP, Wireless, Data Center, VoIP, Cloud Computing, Direct Sales, Cabling, Account Management, B2B, Channel Management, Channel, Sales Support, PRI, Fiber, Co-location, Channel Partners, Management, New Business Development, Selling, Sales Operations, WAN, Sales Process, Sales, Security, Solution Selling, Leadership, Hosted Services, Professional Services, Internet Services, Call Centers, Vendor Management, Network Design, LAN-WAN
Education
Madison Area Technical College 1987 — 1989
Commercial Art, Visual Communications, Business Management
Sun Prairie High School 1984 — 1987
Krueger Communications 2014 - Present
Unbeaten Path International 2007 - April 2012
LandAmerica Lawyers Title 2005 - 2007
Choice One Communications 2004 - 2005
Accent Mortgage 1997 - 2004
Skills
Account Management, New Business Development, Team Building, Sales, Sales Process, Solution Selling, Selling, Lead Generation, Salesforce.com, Sales Management, Marketing Strategy, Channel, Strategic Planning, Customer Service, Business Development, Contract Negotiation, Sales Operations, Direct Sales, Cold Calling, B2B, Team Leadership, Marketing, Negotiation, Customer Satisfaction, Management, Online Marketing, Business Analysis, Customer Retention, Telecommunications, Start-ups, Cross-functional Team..., Product Marketing, Enterprise Software, Online Advertising, SaaS, Key Account Management, Strategic Partnerships, Cloud Computing, Sales Presentations, ERP, Channel Partners, Leadership, Time Management, E-commerce, Managed Services, Vendor Management, Professional Services, CRM, Competitive Analysis, Strategy
Education
North Central University 1990 — 1996
Behavioral Science, Business
North Central University 1990 — 1996
Bachelor of Science, Behavioral Sciences
Northern State University 1988 — 1989
Bachelor of Science (B.S.), Behavioral Sciences
Mitchell Sr. High
Mitchell Sr. High
Mitchell Sr. High
Mitchell Sr. High
AT&T January 2015 - Present
AT&T May 2012 - Present
AT&T Global Services April 2011 - May 2012
Windstream Communications June 2008 - April 2011
CTT, Inc 2007 - 2008
Fifth Third Bank 2005 - 2007
One Communications 2001 - 2004
Choice One Communications 2001 - 2004
Skills
VoIP, MPLS, Telecommunications, Managed Services, Unified Communications, Ethernet, Mobility Applications, T1, Telephony, SIP Trunking, Solution Selling, IP, Wireless, SIP, PRI, Metro Ethernet, DSL, Disaster Recovery, DS3, Fiber Optics, LAN-WAN, Sales Management, Co-location, Sales Operations, Networking, Firewalls, Account Management, Optical Fiber, WAN, Data Center, Direct Sales
Education
Indiana University Bloomington 1996 — 2000
BA, Criminal Justice
Cumulus Telecom / Ralph Lewis Telecom Specialist December 2004 - Present
100+ Telecom Companies 2004 - Present
Techxans 2005 - 2006
Choice One Communications January 2000 - October 2004
CTSI 1997 - 2000
Pennsylvania Telephone Products 1996 - December 1997
Sprint 1995 - 1996
Northern Telecom 1991 - 1995
Bell Atlanticom 1989 - 1994
Bell of Pennsylvania 1989 - 1991
Skills
VoIP, MPLS, Ethernet, Networking, Optical Fiber, T1, Managed Services, Unified Communications, SIP, Telecommunications, Telephony, Data Center, LAN-WAN, Wireless, Solution Selling, Avaya, Professional Services, IP, Video Conferencing, Direct Sales, Selling, Call Centers, Network Design, Co-location, VPN, Cisco Technologies, Leadership, WAN, Fiber Optics, Cloud Computing, Sales Operations, SIP Trunking, Internet Services, Frame Relay, MPLS VPN, Channel Partners, Broadband, Long Distance, Technical Support, Telecommunication..., DSL, Sales
Education
Kutztown University of Pennsylvania 1998 — 2001
MBA, Business Administration and Management, General
Excelsior College 1981 — 1987
BS, Business
Bellaire High School
Harvard University April 2012 - Present
Boston University February 2010 - February 2012
Harvard University August 2005 - September 2009
Choice One Communications February 2004 - August 2005
Level 3 Communications (Genuity) April 2000 - December 2003
Various Companies 1996 - 2000
Skills
Management, Process Improvement, Information Technology, Project Management, Change Management, Program Management, Technical Support, Leadership, IT Management, Servers, Security, IT Strategy, Managed Services, Databases, Disaster Recovery, Customer Service, System Administration, Service Management, SDLC, IT Service Management, DNS, Computer Security, Program Financial..., Organizational Change..., Vendor Management, Strategy
Education
Harvard Business School Executive Education
Achieving Breakthrough Service
Harvard Extension School
ALM in Management, Finance concentration
Yale University
MA, Literature and Religion
Oberlin College
BA, English
Farmers Insurance Group of Companies July 2014 - Present
Farmers Insurance July 2007 - July 2014
Farmers Insurance April 2006 - July 2007
Willison Hellman, P.C. April 2005 - April 2006
Choice One Communications August 2004 - April 2005
One Communications, Formally Choice One Communications April 2001 - August 2004
One Communications, Formally Choice One Communications May 1998 - April 2001
Skills
Claim, Liability, Insurance, Health Insurance, Medicare, Employee Benefits, Liability Analysis, Property Damage, Casualty, Homeowners, Subrogation, Property Claims, Licensed Property &..., Risk Management, Process Improvement, Legal Liability, Commercial Lines, Marine Insurance
Education
Western Michigan University 1994 — 1998
Bachelor of Science, Political Science
Davenport University 2012 — 2014
Manufacturer & Business Association June 2015 - Present
Manufacturer & Business Association February 2011 - Present
Manufacturer & Business Association 2006 - February 2011
Choice One Communications 2002 - 2006
Skills
Public Relations, Event Planning, Account Management, Strategic Planning, Marketing Strategy, Social Media, Public Speaking, Media Relations, Email Marketing, Leadership, Team Building, Marketing, Fundraising, Business Development, Press Releases, Social Media Marketing, Marketing Management, Customer Service, Marketing Communications, Advertising, Event Management, Nonprofits, Social Networking, Sales, Editing, Internal Communications, Online Marketing, Market Research, Community Outreach, PowerPoint, Newsletters, Facebook
Education
Edinboro University of Pennsylvania
BS, Business Administration
Hover Networks Inc. September 2009 - Present
Vaspian LLC December 2006 - September 2009
Choice One Communications November 1998 - February 2005
Skills
Long Distance, PRI, Telecommunications, Hosted Services, Co-location, SIP Trunking, Account Management, Private Line, Solution Selling, New Business Development, VoIP, Telephony, T1, Direct Sales, DS3, Dark Fiber, Sales Management, CPE, Metro Ethernet, Business Development, Managed Services, Sales, Sales Process, Selling, Start-ups, Unified Communications, MPLS, Management, TDM
Education
Rochester Institute of Technology 1983 — 1986
BS, Hotel and Restaurant Management, Business Management
Wittenberg University 1981 — 1983
Business and History
EarthLink Business 2012 - Present
EarthLink Business 2011 - 2012
One Communications 2007 - 2011
Wegmans Food Markets 2006 - 2007
Choice One Communications 2003 - 2006
Choice One Communications 2000 - 2003
Skills
Vendor Management, Managed Services, Telecommunications, VoIP, Process Improvement, Project Management, Wireless, Call Centers, Account Management, Customer Service, Salesforce.com, Business Analysis, Program Management, Data Analysis, Cross-functional Team...
Education
Rochester Institute of Technology 1996 — 1998
B.S., Information Technology
Monroe Community College 1993 — 1995
Greece Olympia 1989 — 1993
Amalie Oil Co January 2004 - Present
Frontier Communications 2003 - 2004
Choice One Communications 2001 - 2003
Valvoline November 1981 - July 1998
Skills
Account Management, Solution Selling, New Business Development, Sales Process, B2B, Sales Operations, Sales, Team Building, Strategic Planning, Contract Negotiation, Customer Service, Forecasting, Product Marketing, Pricing, Retail, Direct Sales, Key Account Management, Product Development
Education
Saint Bonaventure University 1973 — 1977
Bachelor of Science (BS), Economics, Cum Laude
New Canaan High School 1969 — 1973
High School diploma, General Studies
Independent Consultant for The Pampered Chef November 2010 - Present
Global Crossing November 2006 - Present
Choice One Communications June 2003 - July 2005
Education
Johnson & Wales University 1991 — 2003
Hospitality Management
EBSTel September 2009 - Present
VerizonBusiness and Verizon November 1985 - July 2009
Choice One Communications April 1999 - December 2002
Skills
Network Design, Telecommunications, Sales Management, Solution Selling, Start-ups, Managed Services, Strategy, Leadership, Management, Enterprise Software, Strategic Partnerships, Direct Sales, Selling, Product Management, WAN, IP, Sales, Telephony, Networking, Professional Services
Education
Isenberg School of Management, UMass Amherst 1977 — 1981
BBA, Acounting
EarthLink October 2014 - Present
Cell Phone Thrift Store 2014 - 2015
Cell Phone Thrift Store 2014 - 2015
Cell Phone Thrift Store 2014 - 2015
T-Mobile October 2011 - September 2014
Sprint 2005 - October 2011
Cingular Wireless September 2003 - April 2005
Choice One Communications 2001 - 2003
Nextel Communications 2001 - 2001
Page Net Inc. 2000 - 2001
Skills
M2M solutions, M2M, SaaS, Selling, Strategy, Wireless, Management, Sales, Strategic Planning, Telecommunications, Direct Sales, Business Process, Solution Selling, Mobile Devices, Salesforce.com, Customer Retention, Mobile Technology, Managed Services, Strategic Partnerships, VoIP, Sales Operations, Sales Process, Unified Communications, Wireless Networking, Customer Experience, Cold Calling, Cloud Computing, Call Centers, B2B
Education
Aurora University 2012 — 2013
Master of Business Administration (MBA), Leadership
Illinois State University 1990 — 1994
HDJ
Political Science and Government
Paychex July 2014 - Present
Paychex February 2012 - June 2014
National Women's Martial Arts Federation January 2008 - August 2012
Paychex March 2008 - August 2008
Rochester Institute of Technology August 2006 - March 2008
Choice One Communications August 2005 - July 2006
Monro Muffler Brake January 2006 - May 2006
Xerox March 2005 - August 2005
TTA Systems January 2002 - November 2003
Global Crossing May 1999 - August 2001
Skills
TOAD, Oracle, Aginity, Netezza, Test Planning, SQL, Access, Teaching, Windows, Unix, HTML, MySQL, MS Project, Teaching and Training, Minitab, Bugzilla, VAX/VMS, Troubleshooting -..., Control Logic, Quality Center, Test Case Writing and..., ERwin, CSS/VSS, Google Docs, Assembly, LabView, RS Logix, SAS, Cabinet Installation, Martial Arts, House Wiring, Musician - High...
Education
Rochester Institute of Technology 2004 — 2006
Master's of Science
University at Buffalo 1990 — 1993
bs
State University of New York College at Fredonia 1986 — 1988
Mansfield University of Pennsylvania 1984 — 1986
Time Warner Cable Business Class February 2012 - Present
Time Warner Cable Business Class July 2011 - February 2012
GTM Payroll Services Inc. December 2006 - March 2011
One Communications August 2000 - December 2006
Choice One Communications January 1999 - July 2000
Frontier Communications 1995 - 1999
MCI 1992 - 1993
Skills
Key Account Management, Sales Management, Sales, Account Management, Selling, Business Development, Sales Process, Leadership, Sales Operations
Education
Alfred University 1986 — 1990
Bachelor of Arts (BA), Psychology
State of Michigan October 2011 - Present
US Navy September 2007 - October 2011
US Navy December 2002 - September 2007
Choice One Communications August 2000 - December 2002
YMCA of Grand Rapids July 1997 - August 2000
Kent County December 1998 - August 1999
Skills
Government, Public Speaking, Military, Enforcement, Policy, Criminal Justice, Homeland Security, Emergency Management, Criminal Law, Law Enforcement, Leadership, Private Investigations, Physical Security, Surveillance, Training, Firearms, Public Safety, Police, National Security, Security, Criminal Investigations, Counterterrorism
Education
Thomas M. Cooley Law School 2015 — 2020
Doctor of Law (J.D.)
Northcentral University 2009 — 2013
Master of Business Administration (M.B.A.), Criminal Justice/Law Enforcement Administration
Roger Williams University 2007 — 2009
Bachelor of Science, Paralegal Studies
Saint Leo University 2004 — 2007
Bachelor of Arts, Business Administration
Oldcastle February 2015 - Present
Rochester Collegiate Baseball League August 2011 - Present
Rochester Institute of Technology December 2008 - February 2015
Unity Health System January 2008 - December 2008
Unity Health System July 2007 - January 2008
Unity Health System February 2006 - July 2007
The Technology Company August 2004 - February 2006
Rochester Institute of Technology September 2001 - May 2005
Rochester Institute of Technology September 2003 - May 2004
Choice One Communications July 2001 - September 2003
Skills
Training, Leadership, Human Resources, Coaching, Process Improvement, Recruiting, Program Management, Management, Project Planning, Lean Six Sigma Yellow..., Team Leadership, Onboarding, Analysis, Strategic Planning, Budgets, CRM, Kronos, Conference Coordination, Event Planning, Customer Service, Microsoft Excel, Microsoft Office
Education
Rochester Institute of Technology 2003 — 2004
Master of Science (M.S.), Human Resources Development
Rochester Institute of Technology 1997 — 2001
Bachelor of Science (B.S.), Business Administration and Management, General
Spectrum Health December 2013 - Present
LeanLogistics May 2013 - November 2013
LeanLogistics December 2011 - May 2013
LeanLogistics September 2008 - December 2011
Concentrek - UTI Worldwide May 2008 - September 2008
Concentrek - UTI Worldwide April 2006 - May 2008
Concentrek - UTI Worldwide April 2003 - April 2006
Choice One Communications May 2002 - April 2003
Aquinas College August 1998 - May 2000
Skills
Logistics, Supply Chain, Process Improvement, Supply Chain Management, Management, Transportation..., 3PL, Analysis, Leadership, Customer Service, Strategy, Business Analysis, Operations Management, Supply Chain..., Project Management, Logistics Management, Team Building, Transportation, Strategic Planning, Business Process, Freight, Reverse Logistics, Continuous Improvement, Pricing, Inventory Management, Microsoft Excel, Access, Visio, Cross-functional Team..., Six Sigma, ERP, Negotiation, LTL, Microsoft Office, Warehouse Management, Materials Management, Supply Chain Operations, Shipping, Supply Chain Consulting, Data Analysis, Procurement, Forecasting, Warehousing, Reporting & Analysis, Analytics, Business Process..., Business Intelligence, Business Analytics, Business Objects, Crystal Reports
Education
Aquinas College 1997 — 2001
BSIB, International Business
Jenison High School 1993 — 1997
MediSked, LLC December 2014 - June 2015
University of Rochester Medical Center February 2013 - September 2014
FJM, Inc. May 2012 - September 2012
Eastman Kodak May 2009 - May 2011
Eastman Kodak April 2007 - May 2008
Paychex February 2006 - January 2007
Choice One Communications 2005 - 2005
EDS @ Xerox February 2004 - August 2004
Skills
Computer Repair, Computer Hardware, Network Administration, Computer Network..., Computer Information..., Computer Security, Active Directory, Microsoft Exchange, System Design, Systems Analysis, XHTML, Visual Basic, Cisco Routers, Cisco Routing &..., Linux Server, Server Administration, Windows 7, Windows XP Pro, Fiber Optic Cable, Microsoft Office, VPN, Oracle SQL, Database Design, Database Administration, Troubleshooting, Call Center, Remedy Ticketing System, Vantive, RSA SecurID, SAP, Mobile Devices, 5ESS, Alarm Systems, Payroll, Servers, Technical Support
Education
Monroe Community College 2011 — 2012
Computer Information Systems A.A.S., Computer Information Systems, 3.98/4.0
Rochester Institute of Technology 1996 — 1997
Physics
Carlson Wagonlit Travel May 2015 - Present
Avis Budget Group April 2014 - December 2014
Avis Budget Group January 2012 - April 2014
Unishippers June 2011 - January 2012
ADT Security Services 2009 - 2011
Sales Diesel August 2008 - January 2009
Safelite Autoglass 2007 - 2008
Choice One Communications 2004 - 2006
Skills
Networking, Sales Process, Sales Operations, B2B, Account Management, Sales, Business Development, Direct Sales, Cold Calling, Sales Management, Solution Selling, Contract Negotiation, Salesforce.com, Marketing, Customer Service, Selling Skills, Training, Leadership, Management, Negotiation, Lead Generation, CRM, Start-ups, Strategic Planning, Marketing Communications, Business Planning, Coaching, Building Relationships, Social Media Marketing, Competitive Analysis, Operations Management, Selling, Forecasting, Team Leadership, New Business Development, Customer Retention, Team Building, Key Account Management, Customer Satisfaction, Strategy, Call Centers, Email Marketing, Recruiting, Marketing Strategy, Pricing, Budgets, Strategic Partnerships, Sales Presentations, Business Travel, Consulting
Education
Ivy Tech Community College 2006 — 2008
None, Business
Hyles-Anderson College 1996 — 1998
None, Pastoral Theology
Bayer Women's Health (formerly Conceptus) January 2012 - Present
Novartis Consumer--inVentiv Health 2009 - January 2012
Wide Open West March 2004 - October 2009
Choice One Communications 1998 - 2003
Skills
Sales Management, Medical Devices, Cold Calling, Pharmaceutical Sales, Direct Sales, Hospitals, Product Launch, Account Management, Cardiology, Sales Presentations, Operating Room, Surgeons, Surgery, Market Development, B2B, Marketing, Leadership, Healthcare, Surgical Instruments, Gastroenterology, OB/GYN, Market Planning, New Business Development, Sales Operations, Sales Force Development, Sales, Selling Skills, Selling, Urology, Sales Effectiveness, Sales Process
Education
Indiana University Bloomington
Bachelor of Science (BS), Marketing
University of Southern Indiana
Advertising, Marketing, Public Relations
CenturyLink Business September 2014 - Present
Comcast October 2012 - September 2014
Verizon July 2005 - October 2012
Verizon January 2004 - July 2005
XO Communications February 2002 - July 2003
Choice One Communications May 1999 - February 2002
Dale Carnegie Training September 1997 - October 1999
Bell Atlantic March 1998 - July 1999
De La Rue February 1997 - March 1998
Pitney Bowes December 1995 - February 1997
Skills
PBX, Cisco, CPE, Sales Management, Sales Process, New Business Development, T1, Sales Engineering, Managed Services, MPLS, Unified Communications, Frame Relay, LAN/WAN, Telephony, VoIP, Ethernet, WAN, IP, Hosted VoIP, Avaya, Solution Selling, SIP, Telecommunications, Consultative Selling, Internet Access, DSL, DS3, Network Design, Cloud Computing, Call Center, Wireless, Long Distance, Carriers, IP Networking, Contract Negotiations, Collocation, Switches, Direct Sales, Network Engineering, Cisco Technologies, Selling, Contract Negotiation, Sales Operations, LAN-WAN, Call Centers, Co-location, Data Center, Networking, SIP Trunking, Metro Ethernet
Education
Indiana University of Pennsylvania 1984 — 1988
Bachelor's degree
Indiana University of Pennsylvania
Windstream Hosted Solutions April 2002 - Present
Choice One Communications June 2001 - April 2002
RCN August 1999 - June 2001
Skills
Cloud Computing, Consultative Selling, Account Management, Colocation, Data Center, Managed Services, VoIP, Telecommunications, Co-location, Disaster Recovery, Selling, Solution Selling, Servers, Cisco Technologies, VMware, HP, Virtualization, Professional Services, Unified Communications, NetApp, MPLS, Storage, Network Architecture, IP, Security, Sales
Education
Auburn University 1983 — 1987
Bachelor of Science, Business Admin Economics
Arbors Management, Inc. March 2015 - Present
Old Sturbridge Village June 2011 - Present
SCHOTT February 2013 - March 2015
SCHOTT North America, Inc. February 2007 - February 2013
Central Mass South Chamber of Commerce December 2010 - December 2012
Motion Technology, Inc. January 2005 - January 2007
Choice One Communications April 2003 - January 2005
Skills
Marketing Communications, Marketing Strategy, Event Management, Market Intelligence, Marketing, Strategy, Business Development, Public Speaking, Public Relations, Maintaining A Positive..., Corporate Communications, Advertising, Corporate Social..., Social Media Marketing, Lead Generation, B2B, Market Research, Email Marketing, Product Development, New Business Development, Sales
Education
Clark University 2000 — 2003
M.S.P.C., Professional Communications
Roger Williams University 1996 — 2000
B.A., Communications Major, Minor in E-Business
Newcomb McCann Insurance Agency November 2012 - Present
Churchville Agency, Inc. October 2008 - Present
Greece Lake Shore Fire Department May 2011 - 2013
Greece Volunteer Ambulance September 2004 - May 2010
Choice One Communications September 2007 - June 2008
The Eye Care Center April 2005 - September 2007
Messenger Post Newspapers 2004 - 2005
Medaille College - Rochester Campus May 2001 - January 2004
Ziff-Davis Education 1996 - 2001
Element K 1996 - 2001
Skills
Liability, Microsoft Office, Training, Strategic Planning, Customer Service, Team Building, Firefighting, Emergency Services, Insurance, Leadership, Social Media, Account Management, Employee Benefits, Commercial Insurance, Outlook, Government, Supervisory Skills, Umbrella Insurance, Management, Property & Casualty..., EMS, EMT, Life Insurance, Health Insurance, Marketing, Fire Management, General Insurance, Customer Satisfaction
Education
Monroe Community College 2004 — 2005
Emergency Medical Technician (EMT-B)
University of Delaware 1989 — 1993
Bachelor of Arts (B.A.), English/Technical Writing
Horton-Young Counseling 2015 - Present
Rochester Mental Health Center October 2013 - November 2014
Mid-Erie Counseling and Treatment Services January 2013 - October 2013
Broward Outreach Center August 2011 - July 2012
Movero Technology October 2007 - October 2008
PAETEC Communications September 2003 - March 2007
Choice One Communications January 2000 - December 2002
Citizens Communications March 1997 - January 2000
Frontier Communications August 1994 - March 1997
Mobil Chemical Company June 1990 - August 1994
Skills
Product Management, Telecommunications, Program Management, Account Management, Marketing, Cross-functional Team..., Strategy, Sales, Project Management, Leadership, Product Marketing, Product Development, Management, Integration, Wireless, Marketing Management, Business Development, Strategic Planning, Business Strategy, Customer Service
Education
Nova Southeastern University 2010 — 2012
Master of Science (MS), Mental Health Counseling/Counselor
University of Rochester 1987 — 1990
MBA, Marketing
LeMoyne College 1984 — 1986
BA, Business Management
SUNY Cobleskill 1982 — 1984
AS, Computer Science
Experient April 2014 - Present
Experient May 2004 - Present
ATX Communications October 2003 - April 2004
Choice One Communications December 2000 - October 2003
Gem Gravure Company March 2000 - October 2000
Education
Fortis College-Ravenna 1998 — 1999
Associates of Applied Business, Secretarial Science Technology Executive
VirtualComm LLC July 2004 - Present
Comcast Business November 2013 - March 2015
Choice One Communications 2001 - 2003
FairPoint Communications December 1998 - December 2000
Skills
VoIP, Solution Selling, Strategic Partnerships, Telecommunications, Sales, Managed Services, Unified Communications, Cloud Computing, New Business Development, Sales Process, Direct Sales, Call Centers, T1, Sales Management, Strategic Planning, IP, Entrepreneurship, Marketing, Professional Services, Business Development, Telephony, Wireless, Online Marketing, Fiber Optics, Fiber Optic Networks, Metro Ethernet, Carrier Ethernet, EDI
Education
Penn State University 1987 — 1991
BS, Industrial Engineering
CHS
CHS
Geospatial Systems December 2004 - Present
Choice One Communications July 2001 - September 2004
Eastman Kodak Company 1976 - 2001
Skills
DoD
Education
Monroe Community College
AAS, Executive Secretarial Science
Spencerport High School
Level 3 Communications August 2013 - Present
Level 3 Communications October 2011 - Present
Global Crossing August 2008 - September 2011
Current LLC June 2006 - July 2008
Current Communications November 2004 - June 2006
Choice One Communications May 2003 - November 2004
Choice One Communication April 2001 - May 2003
Ithaca College January 1999 - May 1999
Skills
Telecommunications, Instructional Design, Process Improvement, Needs Analysis, Training Needs Analysis, Blended Learning, Distance Learning, Educational Technology, Technical Writing, Adult Learning Theory, ADDIE, ISD, E-Learning, Microsoft Office, Performance Management, Performance Consulting, Onboarding, Lectora, Networking, Troubleshooting, IP
Education
The George Washington University 2009 — 2011
Graduate Certificate, Instructional Design
Langevin 2008 — 2008
Instructional Design
Ithaca College 1996 — 2000
BA, Biology
Champlain Valley Union High School 1992 — 1996
HS Diploma
FairPoint Communications November 2013 - Present
FairPoint Communications November 2008 - November 2013
Dipsy Doodle Dairy Bar May 2007 - March 2013
Choice One Communications October 1995 - October 2005
Skills
Troubleshooting, DSL, Cisco Technologies, Networking, Critical Thinking, Frame Relay, Conscientious, ATM networks, Technical Support, Testing, Carrier Ethernet
Education
New Hampshire Technical Institute 2013 — 2014
Cisco Networking Academy, Computer Systems Networking
Granite State College
Bachelor of Science (B.S.), Information Technology - Telecommunications and Networking
sanofi-aventis October 2004 - Present
Sanofi February 2013 - January 2014
Choice One Communications February 2004 - October 2004
Stargate Group 2002 - February 2004
Skills
Oncology, Pharmaceutical Sales, Product Launch, Hospitals, Urology, Product Marketing, Team Leadership, Sales Management, Pharmaceutical Industry, Business Acumen, Cross-functional Team..., Sales, Endocrinology, Neurology, Project Management, Medicine, Account Management, Strategic Planning, Diabetes, New Business Development, Training, Hematology, Sales Operations
Education
Waynesburg College 2011 — 2012
Master's degree, Human Resource/Leadership, 4.0 GPA
California University of Pennsylvania 1998 — 2000
Bachelor of Applied Science (BASc), Computer Based Systems Management, 3.13 GPA
Penn State University
Penn State University
Allcox Insurance Group April 2015 - Present
Target August 2002 - March 2015
Choice One Communications April 2001 - March 2002
Promotional Designs. Inc. June 1998 - April 2001
Skills
Leadership, Merchandising, Customer Service, Team Building, Process Scheduler, Performance Management, Sales, Coaching, Retail, Inventory Management, Social Networking
Education
University of Wisconsin-Green Bay 2010 — 2016
Bachelor's degree, Independent Studies
Northeast Wisconsin Technical College 1994 — 1996
Associate's degree, Business, Management, Marketing, and Related Support Services
Towerstream 2010 - Present
Allied Home Mortgage March 2003 - August 2008
Choice One Communications 2001 - 2002
Skills
Cold Calling, Mortgage Lending, Project Management, Wireless, New Business Development, Business Development, Direct Sales, CRM, Team Building, Selling Skills, Business Strategy, Sales, Lead Generation, B2B, Sales Process, Networking, Salesforce.com, Telecommunications, Solution Selling, Selling, Strategic Planning, Cloud Computing, Account Management, Managed Services, Strategic Partnerships, Competitive Analysis, VoIP, Sales Management, Sales Operations, Call Centers, Start-ups, Strategy, Customer Retention, Product Management, MPLS, Contract Negotiation, Product Marketing, Management, Professional Services, Vendor Management, Email Marketing, Marketing, E-commerce, Online Advertising, Customer Acquisition, SaaS
Education
Boston College 1991 — 1995
B.A., Philosophy
Toll Gate 1988 — 1991
Level 3 Communications October 2011 - Present
GLOBAL CROSSING 2009 - 2011
Global Crossing 2005 - 2009
City of Rochester 2003 - 2004
Choice One Communications 2001 - 2004
Bausch + Lomb 1992 - 2000
Skills
Process Improvement, Project Planning, Project Management, Business Process..., Management, Business Analysis, Financial Analysis, Analysis, Outsourcing, Access, IP, Managed Services
Education
Roberts Wesleyan College
S&C Electric Company May 2011 - Present
CURRENT Group January 2009 - May 2011
CURRENT Group May 2007 - January 2009
CURRENT Communications April 2006 - May 2007
CURRENT Communications December 2003 - April 2006
Choice One Communications April 2001 - December 2003
Verizon Wireless October 2000 - April 2001
Verizon Wireless June 2000 - October 2000
Frontier Cellular June 1999 - June 2000
Frontier Cellular June 1998 - June 1999
Skills
Integration, Software Development, Program Management, Telecommunications, Software Project..., Databases, Software Documentation, Testing, Project Management, CRM, Visio, Microsoft SQL Server, Networking, SQL, Enterprise Software, Business Analysis, .NET, Quality Assurance, Oracle, C#, Strategy, Requirements Analysis, Wireless, SharePoint, Analysis, Leadership, Management, Application Development, SQL Server, Smart Grid, HTML, Atlassian JIRA, Agile Application..., Agile Methodologies, MS Project, Change Management, High Organizational..., Atlassian Confluence, Agile Project Management
Education
Boston College 1986 — 1989
BA, Computer Science
Bishop Ludden 1982 — 1986
First Eastern Mortgage a division of First Federal Savings Bank of Boston December 2014 - Present
Greenpark Mortgage, a division of Berkshire Bank July 2013 - December 2014
HomeQuest Mortgage September 2003 - June 2013
Choice One Communications February 2000 - April 2003
Skills
Investment Properties, Direct Sales, Loans, Refinance, Cold Calling, Small Business, Commercial Lending, Residential Homes, Selling, Mortgage Lending
Education
Moravian College 1977 — 1981
BA, Business Management
United States Postal Service July 2010 - Present
Canon Business Solutions March 2008 - July 2010
DHL Express November 2002 - February 2008
CEI 2001 - 2002
Choice One Communications 2000 - 2001
Shared Technologies 1998 - 2000
Lucent Technologies 1997 - 1998
Skills
B2B, Lead Generation, Sales Operations, Salesforce.com, Cold Calling, Solution Selling, New Business Development, Sales Management, Sales Process, Direct Sales, Sales, Selling, Marketing, CRM, Management, Customer Retention, Operations Management, Telecommunications, Marketing Strategy, Leadership, Account Management, Networking, Business Intelligence
Education
Robert Morris University
CFC Properties March 2012 - Present
Busniess Networking June 2001 - December 2011
Union Savings Bank November 2009 - May 2011
VFW Post 1257 Ladi2007es Auxillary 2007 - 2009
Monroe Bank November 2004 - November 2007
First Amereican Trust 2003 - 2006
Choice One Communications 1999 - 2001
Cellular One 1988 - 1999
Skills
Leadership, Sales, Customer Service, Retail, Commercial Real Estate, Networking, Finance, Real Estate, Investment Properties, Mortgage Lending, Loans, First Time Home Buyers, Property, Banking
Education
Indiana Wesleyan University 1996 — 1998
Associate, Business
Indiana Wesleyan University
Think Through Learning Inc. January 2013 - Present
Mountain State University July 2011 - January 2013
ITT Technical Institute March 2009 - July 2011
Medical Staffing Network January 2007 - March 2009
WMMB Burial Vaults October 2006 - January 2008
Choice One Communications 2005 - 2006
FedEx Services September 2002 - November 2004
Nextel March 1999 - September 2002
Skills
Salesforce.com, Microsoft Office, Consultative Approach, Recruiting, Human Resources for..., Customer Service, Higher Education, New Business Development, ROI Justification, Transportation, Admissions, Business Networking, Referral Development, Goal Oriented, Self-starter, Expert relationship..., Coaching, Interviews, Career Counseling, Sales, College Recruiting, Resume Writing, Applicant Tracking..., Temporary Placement, Career Development, Employee Relations, Talent Acquisition, Organizational..., Management, Job Search Strategies, Interview Preparation, Leadership Development, Sales Management, Employee Training, Enrollment Management, Adult Education, Training, Sales Operations, Hiring, Conflict Resolution, Student Recruiting, E-Learning
Education
Mountain State University 2011 — 2013
Bachelor's degree, Organizational Leadership
Community College of Allegheny County 1985 — 1987
RN, Nursing
Quaker Valley High School 1980 — 1982
Pictometry International Corp. March 2013 - Present
Pictometry International November 2010 - March 2013
BlueTie, Inc. September 2009 - November 2010
Harris March 2005 - August 2009
@Wireless Enterprises March 2003 - January 2005
Choice One Communications July 1999 - March 2003
Skills
Product Marketing, Product Development, Product Management, Competitive Analysis, New Business Development, Marketing Strategy, Financial Modeling, Market Opportunities, Pricing, New Product Release, Team Leadership, Talent Development, Cross-functional Team..., Business Strategy, Talent Management, Business Development, Strategic Planning, Strategic Partnerships, Corporate Development
Education
Rochester Institute of Technology 1999 — 2001
MBA, Marketing & Finance
State University of New York College at Potsdam 1995 — 1999
Bachelor of Music, Music Education
Medical Device Professional, Speaker, Encourager, Team Builder, Coach January 2008 - Present
Minimally Invasive Devices, Inc January 2014 - April 2015
Minimally Invasive Devices July 2012 - January 2014
Allergan Medical November 2007 - June 2012
Progressive Medical, Inc May 2002 - March 2007
Caldera Medical 2006 - 2007
Choice One Communications January 2000 - December 2001
Skills
Sales, Gynecology, Selling Skills, Urogynecology, Surgeons, Capital Equipment, Urology, Disposables, Surgery, OB/GYN, Medicine, Laparoscopic Surgery, Sales Operations, Surgical Instruments, General Surgery, Medical Devices, Hospitals, Selling, Operating Room, Interventional Radiology, Surgical Device Sales, Market Development, Team Building, Team Leadership, Healthcare, Sales Force Development, Product Launch, Business Development, New Business Development, Sales Management
Education
Marietta College 1993 — 1997
BS, Sports Medicine and Athletic Training
Christopher Columbus High School, Miami, FL 1990 — 1993
High School Diploma, College Prepatory
Eric Ryan Corporation September 2015 - Present
Thought Process Enterprises March 2015 - Present
Standardbred Technologies, LLC October 2012 - March 2015
Terminix November 2010 - September 2012
Cavalier Telephone October 2008 - July 2009
Comcast February 2008 - October 2008
FiberNet Communications September 2005 - February 2008
Penn Telecom, Inc. October 2004 - April 2005
Choice One Communications June 2001 - September 2004
Harry Survis Communications September 2000 - June 2001
Skills
Wireless, Cold Calling, Telecommunications, Account Management, Telephony, New Business Development, Sales, VoIP, Forecasting, Contract Negotiation, Strategic Planning, Marketing, Solution Selling, Business Development, Team Building, Selling, Training, Customer Retention, Direct Sales, Leadership, Networking, Management, Advertising, Sales Process, Sales Presentations, Sales Operations, Salesforce.com, Managed Services, Time Management, Customer Satisfaction, Call Centers, B2B, Strategic Partnerships, Unified Communications
Education
Clarion University of Pennsylvania 1979 — 1983
Bachelor of Science, Communications
Norwin Sr. High
Frontier Communications December 2014 - Present
Frontier Communications January 2013 - December 2014
Frontier Communications November 2011 - January 2013
Frontier Communications 2007 - December 2011
Choice One Communications September 2005 - September 2006
Choice One Communications August 2003 - September 2005
Verizon Communications 1983 - 2000
Skills
Business Planning, Project Coordination, Project Management, Telecommunications, Vendor Management, VoIP, Telephony, SDLC, Cross-functional Team..., Process Improvement, Requirements Analysis, Business Analysis, Team Leadership, MS Project, Visio, Project Planning, Software Documentation, IT Management, Software Project..., Leadership, PMP, PMO, Sales Operations, Management, Business Process..., Project Delivery, Disaster Recovery, Program Management, CRM, IT Strategy, Integration, Troubleshooting, Project Portfolio..., Business Process, ITIL
Education
Fordham University 1990 — 1996
B.S., Psychology
Rochester Regional Health System (formerly Rochester General Health System) December 2010 - Present
Ultralife Batteries April 2009 - December 2010
INC Research Inc. October 2007 - January 2009
BlueCross BlueShield of North Carolina February 2007 - October 2007
Birds Eye Foods October 2001 - January 2007
Choice One Communications September 1998 - October 2001
Burke Group 1996 - 1998
First Federal Savings and Loan 1995 - 1996
Skills
Employee Benefits, Benefits Administration, HRIS, Deferred Compensation, Performance Management, Human Resources, Onboarding, Payroll, FMLA, Process Improvement, Talent Management, Workforce Planning, Interviews, New Hire Orientations, Training, Management, Recruiting, Policy, Compensation & Benefit, COBRA
Education
St. John Fisher College
Professional in Human Resources (PHR)
University of Pennsylvania - The Wharton School 1997 — 2003
CEBS
Nazareth College 1991 — 1993
Bachelors
Alfred State College - SUNY College of Technology 1989 — 1991
Associate
Paychex, Inc. July 2005 - Present
New York State Assembly January 2008 - Present
NY 26 January 1999 - February 2008
Choice One Communications October 2000 - March 2004
Skills
Fundraising, Fundraisers, Public Policy, Political Campaigns, Campaign Strategies, Information Technology, Master Gardener, Golf, Election Law, Canoeing, Kayak, Wine Tasting, Politics, Strategic Communications, Customer Service
Education
Rochester Institute of Technology 1999 — 2000
University of Rochester 1995 — 1999
Barnes Group Inc. January 2015 - Present
Barnes Group Inc. October 2004 - December 2014
Choice One Communications August 1999 - October 2004
Rochester Rehabilitation Center June 1997 - August 1998
DeRidder Inc. 1995 - 1998
Skills
Employee Benefits, Benefits Strategy &..., Benefits Administration, Benefit Marketing &..., Benefits - Legal &..., Global Benefits, HRIS, Employee Relations, Human Resources, Vendor Management, Mergers & Acquisitions, Leadership, Corporate Wellness..., Legal Compliance, Benefits Negotiation, Health Care Reform, Strategic Planning, Project Management, Benefit Communication, Voluntary Employee..., Group Insurance, Health Savings Accounts, Medical Cost Containment, Retiree Benefits, Defined Benefit, Defined Contribution, Management
Education
Columbia University - Columbia Business School 2008 — 2008
Business Executive Education
University of New Hampshire 1990 — 1994
Bachelor of Arts, Communications, Minor in Biology
EarthLink Business May 2014 - March 2015
Verizon April 2008 - June 2014
Choice One Communications August 2001 - July 2004
Choice One August 1999 - 2001
WCNY TV 1980 - 1994
WCNY, Syracuse, NY 1980 - 1994
Skills
Co-location, Content Distribution..., Telephony, Managed Services, Sales Operations, WAN, Unified Communications, SIP Trunking, MPLS, Cisco Technologies, T1, PRI, Data Center, Training, VoIP, Hosted Services, IP, Sales Engineering, Help Desk Support, Network Design, Metro Ethernet, Optical Fiber, Video Conferencing, Wireless, Broadband, Telecommunications, LAN-WAN, DWDM, Ethernet, Switches, Routing, Fiber Optics
Education
Syracuse University 1998 — 1999
MS, Telecommunications Network Management
Syracuse University 1968 — 1970
BS, Radio and Television Broadcasting
Onondaga Community College 1966 — 1968
AA, Liberal Arts
Nielsen Healthcare Insights February 2014 - Present
Harris Interactive Inc. November 2011 - February 2014
Verizon Wireless May 2009 - November 2011
Harris Interactive December 2004 - March 2009
Global Crossing 2001 - 2004
Choice One Communications February 2000 - April 2001
Skills
Marketing Research, Customer Insight, Account Management, Business Development, Segmentation, Quantitative Research, Focus Groups
Education
Bowling Green State University 1994 — 1998
Bachelor of Science, Marketing
Seeking New Position April 2015 - Present
EarthLink Business June 2007 - April 2015
Earthlink Business April 2009 - September 2012
Choice One Communications June 2007 - September 2009
Skills
Data Center, Managed Services, Telecommunications, Help Desk Support, IT Service Management, Troubleshooting, Process Improvement, Telephony, IT Operations, Call Centers, Team Leadership, Disaster Recovery, Integration, Customer Satisfaction, Management, Vendor Management
Education
State University of New York College at Brockport 1997 — 1999
BS, Business Administration
Corning Community College 1996 — 1997
AS, Business Administration
D'Amico Chrysler Dodge Jeep February 2010 - Present
Friendly Auto Group June 2009 - February 2010
Screenvision May 2008 - November 2009
Yellow Book USA November 2004 - May 2008
Choice One Communications 2003 - 2004
Education
Le Moyne College 1980 — 1984
BS, Accounting
Sprint 2004 - Present
Sprint January 2013 - August 2013
Presidio Networked Solutions February 2003 - April 2004
Choice One Communications June 2002 - February 2003
Tollgrade Communications September 2000 - April 2002
Westinghouse Electric Company November 1991 - September 2000
Novell November 1990 - November 1991
Allegheny Technologies May 1988 - October 1990
Skills
Selling, Cold Calling, Sales Operations, Enterprise Software, B2B, Channel Partners, Customer Service
Education
Duquesne University 1994 — 1998
MBA
Robert Morris University
Bachelor of Science
SKC September 2014 - Present
SKC December 2010 - September 2014
VBrick Systems October 2008 - November 2010
Indymac Bank December 2005 - September 2007
Classic Home Lending/Sebring Classic July 2003 - December 2005
Choice One Communications November 2001 - July 2003
Choice One Communications 2001 - 2003
Allegiance Telecom 1998 - 2001
Amphenol Fiber Optic Products 1997 - 1998
Alternative Business Suppliers 1995 - 1997
Skills
Unified Communications, Solution Selling, Managed Services, VoIP, Video Conferencing, Coaching, Sales Management, Telecommunications, Direct Sales
Education
Northern Illinois University 1991 — 1996
Lyons Township High School 1988 — 1991
H.S.
T.F. North High School 1987 — 1988
H.S.
St. Victor's
Cox Communications October 2012 - Present
Broadview Networks December 2010 - April 2012
PAETEC March 2006 - December 2010
Choice One Communications August 2004 - March 2006
MCI March 2003 - August 2004
Sprint October 1997 - February 2003
Sprint January 2000 - January 2001
MCI January 1991 - September 1997
Skills
Contract Negotiation, Competitive Analysis, Marketing, Training, Business, Finance, Hospitality, Managed Services, Solution Selling, Telecommunications, Direct Sales, MPLS, Unified Communications, Executive Management, Sales Management, Customer Satisfaction, Call Centers, Networking, VoIP, Wireless, Account Management, IP, Management, CRM, Strategy, Selling, B2B, Enterprise Software
Education
Providence College
Providence College
University of Iowa
Business Management
University of Iowa
Western Illinois University
Pre-Business Management
USAF RESERVE December 2014 - Present
New York Air National Guard 152d Air Operations Group May 2009 - Present
One Communications September 2007 - May 2009
United States Air Force February 1993 - May 2009
Current Communications September 2006 - August 2007
Choice One Communications 2004 - 2006
Skills
Switches, Network Design, ATM networks, Call Centers, Software Documentation, Software Installation, Technical Support, Troubleshooting, WAN, Routers, Networking, Computer Hardware, Cisco Technologies, LAN-WAN
Education
State University of New York College at Brockport 2005 — 2008
Monroe Community College 2000 — 2005
AAS (Education), Comp Tech, Education
Earthlink Business July 1998 - Present
Choice One Communications 1998 - 2002
Education
Central Michigan University 1993 — 1998
The Garment Gallery April 2011 - Present
Retrieve-It Inc June 2006 - June 2010
Current Communications 2004 - 2007
Choice One Communications 2000 - 2004
Skills
Telecommunications, Program Management, Wireless, VoIP, Integration, Troubleshooting, Telephony, Data Center, Networking, T1, Sales
Education
Rochester Institute of Technology
TeleBroad July 2008 - Present
Choice One Communications January 2008 - Present
InfoHighway Communications 2006 - 2008
Broadview Networks February 2006 - December 2007
Education
Concordia College 1999 — 2002
Worthington Industries December 2008 - Present
Worthington Steel 2008 - Present
Spencer Technologies May 2007 - December 2008
Unisys April 2005 - May 2007
Choice One Communications April 2004 - September 2004
WOW Internet and Cable 2003 - 2004
The Computer Group 2002 - 2003
Adelphia Business Solutions November 2000 - May 2002
Qwest Communications 1997 - 2000
Bank One 1995 - 1997
Education
Columbus State Community College 2001 — 2004
Oakland Community College 1987 — 1988
Gutter Covers of Indiana September 2004 - Present
Choice One Communications September 2002 - August 2004
Think Marketing September 1996 - January 2002
Lafayette Instrument Co 1980 - 1996
Skills
Marketing Strategy, Marketing Communications, VoIP, Sales Management, Graphic Design, Advertising, Social Networking, Direct Marketing, Social Media Marketing, SEO, Customer Service, New Business Development, Brand Development, Market Planning, B2B, Social Media, Email Marketing, Marketing, Online Marketing, Integrated Marketing
Education
Purdue University 1977 — 1981
City Year November 2009 - Present
City Year Washington, D.C. July 2008 - October 2009
City Year February 2007 - July 2008
City Year August 2005 - February 2007
Public Allies- Milwaukee 2003 - 2005
Choice One Communications 2002 - 2003
SBC June 2000 - August 2000
United States Senate February 2000 - May 2000
Skills
Program Development, Volunteer Management, Non-profits, Fundraising, Community Outreach, Leadership Development, Grant Writing, Public Speaking, Organizational..., Event Planning, Youth Development, Team Building, Strategic Planning, Community Organizing, Social Media, Recruiting, Coaching, Leadership, Program Management, Event Management
Education
Lake Forest College 1997 — 2001
B.A., History
American University 2000 — 2000
Washington Semester Program in Public Law
University of Detroit Jesuit High School & Academy 1992 — 1997
College Prep
Cox Communications March 2008 - Present
BSC Resources February 2005 - March 2008
Choice One Communications February 2003 - February 2005
Verizon April 1995 - August 2003
Skills
Competitive Analysis, Telecommunications, Program Management, Marketing Research, Product Management, Data Analysis, Analysis, Business Intelligence, Cross-functional Team..., Sales, Budgets, Negotiation, Forecasting, Financial Modeling, Business Analysis, Strategy, Vendor Management
Education
Purdue University - Krannert School of Management 1985 — 1987
Bryant University 1982 — 1985
BS, Finance
NetApp September 2011 - Present
RJR Systems July 2003 - November 2011
Sage Group June 2010 - August 2010
Ameritraining, LLC December 2007 - April 2010
PlaneTechs March 2007 - December 2007
Lincoln Technical Institute January 2005 - August 2006
Choice One Communications July 2002 - December 2004
MCI/WorldCom October 1999 - June 2002
Skills
Cisco, Wireless, Switches, Routers, Telecommunications, Fiber Optics, Troubleshooting, WAN, Ethernet, CCNA, SAN, NetApp Filers, Wireshark, Data ONTAP, Cisco Technologies, Networking, Software Installation, Hardware, Wireless Networking, Security
Education
Charter Oak State College 1993 — 2011
BS, Independent Study (Technology)
Community College of the Air Force 1976 — 1978
AAS, Electronic Engineering Technology
United States Military Academy at West Point 1969 — 1971
Engineering
Calero Software October 2014 - Present
Toshiba Business Solutions August 2013 - November 2014
Waste Harmonics, LLC September 2012 - August 2013
Level 3 Communications June 2005 - September 2012
Global Crossing June 2005 - September 2012
2005 Choice One Communications May 2003 - January 2006
Choice One Communications September 2003 - June 2005
2003 Choice One Communications September 2002 - January 2005
One Communications 2003 - 2005
Choice One communications January 2002 - September 2002
Skills
Billing, Accounts Payable, Telecommunications, SAP, Microsoft Office, PowerPoint, Customer Service, Access, Analysis, Invoicing, Process Improvement, Accounting, Account Reconciliation, Auditing, Financial Analysis, Finance
Education
Rochester Institute of Technology 2000 — 2002
Bachelor of Science (BS), Marketing/Marketing Management, General
Rochester Institute of Technology 2000 — 2002
B.A, Marketing and Business; senior
Monroe Community College 1994 — 2000
A.A.S, Marketing; Computer Science
Bay State Savings Bank March 2015 - Present
Primerica, Gauvin and Associates July 2012 - Present
Santander Bank, N.A. 2013 - 2014
Evolve Bank & Trust Mortgage Services 2011 - 2012
Citizens Bank 2010 - 2011
Bank of America 2007 - 2009
Bank of America 2003 - 2007
Choice One Communications 2001 - 2003
Commonwealth of Massachusetts 1986 - 1997
Skills
Investments, Insurance, Sales, Leadership, Training, Retirement Planning, Loan Origination, Small Business Lending, Financial Services, Wealth Management, Consumer Lending, Sales Management, Team Building, Customer Service, Strategic Planning, PowerPoint, Mortgage Lending, MS Word, MS Excel, Quickbooks, Credit, Loans, Banking, Finance, Retail Banking, Retirement, Microsoft Office, Financial Analysis, Public Speaking, Portfolio Management, Mutual Funds, Financial Planning, Life Insurance
Education
University of Massachusetts, Amherst 1977 — 1980
Bachelor of Arts, Psychology
Northeastern University 1975 — 1977
Psychology
Burlington High School 1971 — 1975
High School
Lexifone March 2014 - Present
Nysys Wireless May 2010 - Present
OnCell Systems 2007 - Present
Cincinnati Communications, LLC August 2010 - November 2012
Ariston Global 2006 - 2010
Telesciences, Inc 2006 - 2010
Choice One Communications 1998 - 2005
ACC TelEnterprises 1994 - 1997
Rochester Telephone 1984 - 1994
Education
University of Rochester - William E. Simon Graduate School of Business Administration 1987 — 1989
MBA
Massachusetts Institute of Technology 1980 — 1984
Mechanical Engineering
EarthLink Business August 2005 - Present
Choice One Communications December 2007 - May 2010
Skills
VoIP, Cisco Technologies, DSL, Telephony, Telecommunications, Adtran, Metaswitch, Cisco IOS, LAN-WAN, QoS, MPLS, Routers, IP, SIP, T1, WAN, Frame Relay, SIP Trunking, RTP, SS7, Call Centers, MGCP, ISDN, Fax over IP, Hosted Voice, ATM Networks, H.323, POTS, Outage Management, Escalation Resolution, Customer Service, Customer Escalation..., Team Leadership, Employee Training, ADSL
Education
Fitchburg State University 2001 — 2005
Atherotech Diagnostics Laboratory October 2014 - Present
United Allergy Services November 2012 - January 2015
Kowa Pharmaceuticals America, Inc August 2010 - November 2012
Daiichi Sankyo January 2004 - July 2010
Ikon 2002 - 2004
Choice One Communications 2001 - 2002
Skills
Urology, Hospitals, Orthopedic, Pulmonology, OB/GYN, Gastroenterology, Sales Management, Cardiology, Diabetes, Endocrinology, Neurology, Pharmaceutical Sales, Rheumatology, Sales, Sales Force Development, Sales Operations, Selling, Orthopedics
Education
Geneva College 2002 — 2004
Bachelor's degree, Human Resources Development
Central Valley PA
Choice One Communications ATM/IP EngineerFrontier Communications1996 - Present
Education
Rochester Institute of Technology 1985 — 1989
CloudFounders N.V. May 2014 - Present
Lumos Networks August 2012 - April 2014
Consolidated Communications April 2011 - August 2012
Cavalier Telephone August 2008 - August 2010
PAETEC December 2007 - August 2008
One Communications June 2005 - December 2007
XO Communications October 2003 - May 2005
One Communications October 2000 - October 2003
Choice One Communications October 2000 - June 2001
Harry Survis Communications January 1997 - October 2000
Skills
Solution Selling, Contract Negotiations, Hosted VoIP, Channel Management, Sales Management, Consultative Selling, Telecommunications, Team Building, Team Leadership, VoIP, Selling, Telephony, Networking, Contract Negotiation, Channel, Negotiation, Channel Partners, Strategic Planning, Marketing Strategy, Sales Operations, Sales, Wireless, Business Development, Cold Calling, New Business Development, Start-ups, Account Management, Cloud-based, Cloud Computing, Sales Presentations, Team Management, Ethernet, Fiber Optic Networks, Fiber Optic Technology, Integrity, B2B, Direct Sales, Customer Retention, Co-location, Unified Communications, Managed Services, Management, Leadership, SIP Trunking, Recruiting, Strategy, Salesforce.com, Strategic Partnerships, SaaS, IP
Education
Clarion University of Pennsylvania 1972 — 1976
Marketing/Management
Franklin Regional High School 1968 — 1972
Do the Right Thing Insurance September 2012 - Present
MassMutual Financial Group November 2011 - September 2012
Northwestern Mutual January 2002 - February 2010
Choice One Communications January 2001 - January 2002
Net Lever August 2000 - August 2001
Webwerker January 2000 - August 2000
Eller Media September 1998 - January 2000
Honda of Kingston May 1996 - February 1998
Aaron Beaudette Insurance January 1994 - April 1996
Mutual of Omaha April 1993 - January 1994
Skills
Disability Insurance, Employee Benefits, Long Term Care Insurance, Estate Planning, Health Insurance, Life Insurance, Small Business, Voluntary Employee..., Critical Illness, Relationship Management, Strategic Financial..., Policy Review, Retirement Planning, Group Benefit Plans, Medicare, Retirement, 401k, Insurance, Long-term Care, Term Life Insurance, Finance, Financial Planners, Investments, Whole Life, Financial Planning
Education
Berklee College of Music 1984 — 1988
Production & Engineering
Onteora 1984 — 1988
Onteora
Robert Half Finance & Accounting June 2014 - Present
Commonwealth Care Alliance 2015 - 2015
Hunter Rice PC October 2009 - June 2014
Choice One Communications November 2006 - June 2009
Worcester Hotel & Conference Center March 2005 - November 2006
winter wyman 2004 - 2005
Bureau Veritas August 2002 - May 2003
Physicians Quality Care March 1997 - March 1998
State Street Bank June 1995 - March 1997
Skills
Accounting, General Ledger, Account Reconciliation, Accounts Payable, Payroll, Variance Analysis, Invoicing, Journal Entries, Accruals, Forecasting, Bank Reconciliation, Finance, Financial Reporting, Financial Analysis, JD Edwards, PeopleSoft, Tax Accounting, Tax, Certified Government..., Financial Statements, Accounts Receivable, US GAAP
Education
Bentley College - Elkin B. McCallum Graduate School of Business 2001 — 2004
MBA, Accounting
Bentley University 2001 — 2004
Bachelor's Degree, Accounting, 3.1
University of Massachusetts Dartmouth 1989 — 1994
B.A., Accounting
The Jewish Hospital November 2011 - Present
The Christ Hospital August 2009 - November 2011
Cintas August 2006 - June 2008
Choice One Communications April 2005 - August 2006
Blue Chip Venture Company July 1997 - April 2005
Education
Ohio University 2012 — 2013
BSN, Nursing
The Christ College 2009 — 2011
ADN, Nursing
Thomas More College 1999 — 2004
BBA, Business
Simon Kenton
HedgeServ November 2011 - Present
Bank of New York Mellon November 2010 - November 2011
UBS Investment Bank January 2005 - December 2010
Celerity Technology Services April 2004 - January 2005
PAETEC July 2000 - May 2003
Choice One Communications January 1998 - July 2000
Skills
Penetration Testing, Metrics Analysis, Web Design, Information Security, Analysis, Risk Management, Networking, Vendor Management, Computer Forensics, Vulnerability Management, Disaster Recovery, Security, Computer Security, Application Security, Software Development, Risk Assessment, ITIL, Business Continuity, Security Architecture..., Information Security..., Databases, IT Audit, IT Strategy, Network Security, ISO 27001, Security Management, CISSP, Financial Risk, Information Technology, Vulnerability Assessment, Security Awareness, Security Audits, IT Risk Management, Management
Education
Fairfield University 2005 — 2008
MS, Software Engineering
Rochester Institute of Technology 1995 — 2004
BS, Computer and Software Engineering
Silver Lining Cloud Service February 2015 - Present
NetCarrier March 2013 - December 2014
Glacial Energy November 2009 - August 2010
Choice One Communications December 2007 - September 2008
Verizon Business February 2004 - December 2007
MCI 2002 - 2007
espire 2002 - 2003
Cable & Wireless Communications 1995 - 1997
Cable & Wireless Communications 1995 - 1997
Cable & Wireless 1994 - 1997
Skills
Co-location, Solution Selling, Managed Services, Unified Communications, Account Management, VoIP, Wireless, Telephony, MPLS, Telecommunications, Direct Sales, Cloud Computing, IP, Strategic Partnerships, Data Center
Education
Columbia University in the City of New York 1980 — 1982
History
Jewish Theological Seminary of America 1980 — 1982
Bible/Biblical Studies
Cherry hill High School West 1976 — 1980
AppNexus February 2015 - Present
Green Key Resources October 2014 - February 2015
Faith Popcorn's BrainReserve April 2014 - August 2014
Beacon Hill Staffing Group February 2014 - April 2014
Coller Capital July 2013 - January 2014
Cengage Learning June 2012 - June 2013
GE Corporate July 2010 - May 2012
Oak Hill Capital Management, Inc. October 2004 - May 2010
Choice One Communications September 2001 - October 2004
Manchester, Inc. October 2000 - July 2001
Skills
Business Development, Customer Service, Microsoft Office, Microsoft Excel, Recruiting, Training, Program Management, Administrative..., Human Resources, Management, Event Planning, Leadership, Employee Relations, PowerPoint, Onboarding, Interviews, Project Management, Microsoft Word, Outlook, Talent Acquisition
Education
University of Rochester - Simon Business School
Master of Science (MS), Management
Canisius College 1995 — 1999
BA, Psychology
City University of New York-Hunter College 2005 — 2005
Certificate, Paralegal
Shetrades.com January 2009 - Present
Emerson Network Power September 2000 - Present
Choice One Communications 1998 - 2000
Skills
Solution Selling, Customer Satisfaction, Customer Retention, Customer Service, UPS systems, Account Management, Operations Management, Strategic Communications, Team Building, Team Leadership, Cross-functional Team..., Team Management, Business Development, Start-ups, Website Development, New Business Development, Strategic Partnerships, Key Account Management, Product Management, Sales, UPS Systems, Troubleshooting, Telecommunications, Project Management, Vendor Management
Education
Purdue University 1993 — 1998
Bachelor’s Degree
First Niagara Risk Management February 2009 - January 2015
Independent Management Consultant August 2007 - February 2009
Ecovation August 2006 - May 2007
Choice One Communications May 2005 - August 2006
Wilmorite Property Management February 1997 - April 2005
Pyramid Management Group May 1994 - October 1996
Fust, Charles & Chambers CPA's May 1992 - May 1994
Ernst & Young 1989 - 1992
Skills
Financial Reporting, Financial Analysis, Finance, Forecasting, Mergers, Financial Modeling, Strategic Planning, Tax, Due Diligence, Budgets, Risk Management, Process Improvement, Auditing, Management, Strategic Financial..., Accounting, Cash Management, Mergers, Sarbanes-Oxley Act
Education
Le Moyne College 1985 — 1989
BS, Accounting & Taxation
Sharp Clinical Services October 2013 - Present
Almac Pharma Services August 2012 - September 2013
Fisher Clinical Services March 2006 - August 2012
Choice One Communications November 2003 - March 2006
Procotor and Gamble April 2001 - May 2003
Affinity Outpatient Rehabilitation Center 1995 - 1999
NCR Corporation 1990 - 1995
Skills
Business Development, Strategic Planning, Clinical Trials, Supply Chain
Education
Penn State University
BS, Marketing, Minor - Economics
Universität zu Köln
Study Abroad Program, with a focus on Business & German
Spectrum Health 2013 - Present
Cherry Street Health Center 2010 - 2013
ferris state univrsity 2008 - 2013
Serendipity Publishing January 2005 - September 2007
Choice One Communications November 1998 - November 2004
Ameritech April 1990 - November 1998
Skills
Customer Service, Budgeting, Excel, Billing, Microsoft Office, Account Management, Change Management, Analysis, Contract Management, Data Analysis, Data Entry, Financial Analysis, Healthcare, Hospitals, Invoicing, Management, Medical Records, Medical Coding, Microsoft Word, Policy, Process Improvement, Process Scheduler, Project Management, Sales, Supervisory Skills, Team Building, Accounting, Team Leadership, Teamwork, Training, Access, Accounts Receivable, Customer Satisfaction, Budgets, Microsoft Excel, Outlook, Payroll, HIPAA, Healthcare Information..., Healthcare Management, EHR, EMR, Medical Terminology, Medicare, PowerPoint, Leadership
Education
Ferris State University 2008 — 2010
Associate's degree, Health Information
Davenport University 1989 — 1990
Accounting
high school 1980 — 1984
deploma
Brookdale Senior Living March 2014 - Present
Monroe Community Hospital July 2011 - February 2014
Pictometry November 2009 - October 2010
Choice One Communications February 2009 - November 2009
Unisys Corporation December 2006 - November 2008
Unisys Corporation January 2004 - December 2006
Unisys Corporation May 2000 - January 2004
Skills
Selling, Customer Service, Leadership Development, Management, Leadership
Education
Monroe Community College 2011 — 2012
A.A.S, Hospitality Management/ Culinary Arts
Board of Cooperative Educational Services 2000 — 2000
Certification, Network Technician
Finger Lakes Area Vocational Center 1991 — 1993
Certification, Graphic Design
Choice One Communications November 2005 - Present
Small Business Insurance Agency September 2002 - April 2005
NEON Communications July 2001 - September 2002
Dolphin Resource Group April 2000 - July 2001
Education
Nichols College 1991 — 1996
Bachelor's, Accounting/Finance
Choice One Communications InstructorVerizonFebruary 1998 - September 1998
Education
Norwich University 1965 — 1969
BS, Physical Ed.
Guardian Credit Union May 2015 - Present
Guardian Credit Union November 2012 - Present
Milwaukee Stove & Furnace Supply January 2011 - November 2012
HellermannTyton July 2007 - January 2011
Kerry Food & Beverage March 2005 - July 2007
Choice One Communications August 2002 - March 2005
Skills
Event Planning, Press Releases, Project Management, Budgets, Photoshop, Marketing Communications, Marketing, Advertising, Marketing Strategy, Trade Shows, Email Marketing, Social Media, Integrated Marketing, Direct Mail, Photography, Direct Marketing, Event Management, Online Advertising, Social Media Marketing, Strategic Planning, Public Relations, Corporate Branding, Market Planning, Online Marketing, Strategy, Sales, Brand Development, Lead Generation, Product Development, Management, Newsletters, B2B, Marketing Management, InDesign, Product Marketing, Product Launch, Training, Copywriting, B2B Marketing, Brand Management, Digital Marketing, SEO, Competitive Analysis, Market Research, Account Management, Web Marketing, New Business Development, Brand Awareness, Website Development, Marketing Research
Education
Cardinal Stritch University 2013 — 2015
Master of Business Administration (MBA), Marketing
Milwaukee Institute of Art and Design 2006 — 2008
Continuning Education, Communication Design
Lakeland College
BA, Marketing
Robert Morris University May 2009 - December 2010
Choice One Communications February 2006 - October 2008
NB Lending 2004 - 2005
Allegheny Plastics 1996 - 1999
Allegheny Plastics Inc 1996 - 1999
Education
Robert Morris University 2009 — 2010
Master, Business Education
Robert Morris University 1987 — 1997
BS, Computer Information Systems
Choice One Communications October 2008 - Present
Cross Country Automotive Services November 2006 - September 2008
Education
Clark University 1999 — 2000
Cert, MCSE
IDI Billing Solutions September 2010 - Present
IDI Billing Solutions 2010 - 2012
BlueTie, Inc. May 2008 - September 2010
Choice One Communications October 2005 - May 2008
Heidelberg Digital 2000 - 2005
Lexis Nexis 1998 - 2000
West Group 1997 - 1998
Skills
Software Quality..., Shell Scripting, Test Automation, Perl, Testing, Visual Basic, XML, SQL, Automation, Unix, C#, Operating Systems, Quality Assurance, Java, Linux, Scripting, Visual Studio, TFS, Windows, SQL Server, .NET, Agile, Test Planning, Selenium, Web Services, C, HTML, Test Cases, VBScript, Integration, Databases, Requirements Analysis, QTP, Quality Center, VMware, VB.NET, System Testing, Regression Testing, Access, Subversion, MySQL, Agile Methodologies
Education
Rochester Institute of Technology
Masters, Software Development and Management
University of Dayton
Bachelor, Mechanical Engineering
FairPoint Communications July 2010 - Present
Lone Pine Resources January 2014 - Present
McColl School of Business at Queens University of Charlotte January 2015 - Present
Mendel Biotechnology, Inc. March 2009 - July 2010
Aventine Renewable Energy November 2005 - March 2009
Choice One Communications September 1999 - November 2005
ChoiceOne Communications 1999 - 2005
Canadian Imperial Bank of Commerce June 1996 - September 1999
Deacon Barclays de Zoete Wedd September 1993 - June 1996
Deloitte 1991 - 1993
Skills
Mergers, Strategic Planning, Due Diligence, Financial Modeling, Business Strategy, Start-ups, Forecasting, Restructuring, Financial Analysis, Acquisition Integration, Contract Negotiation, Project Management, Equities, Mergers & Acquisitions, Telecommunications, Strategy, Business Development, Executive Management, Venture Capital
Education
The University of Manchester 1986 — 1988
M.B.A, Business Administration
Birla Institute of Technology and Science, Pilani 1981 — 1986
M.Sc., Economics
Birla Institute of Technology and Science, Pilani 1981 — 1986
B.E., Mechanical Engineering
Gateway Rehab July 2014 - Present
National Aviary in Pittsburgh January 2010 - September 2013
Alcoa Inc. May 2006 - November 2009
MCI January 2003 - June 2004
Sprint April 2000 - December 2001
Choice One Communications December 1998 - April 2000
AT&T November 1989 - June 1998
AT&T Canada February 1988 - November 1989
AT&T February 1981 - January 1988
Education
Duquesne University
MBA
McKeesport High School
The Pennsylvania State University
Individual & Family Studies
Cancer Treatment Centers of America October 2013 - Present
Cancer Treatment Centers of America August 2012 - Present
Cancer Treatment Centers of America November 2011 - August 2012
Merck January 2010 - February 2012
Schering-Plough Pharmaceuticals July 2004 - April 2011
Choice One Communications November 2003 - July 2004
TAP Pharmaceuticals May 2002 - October 2003
SBC Ameritech September 2000 - May 2002
Office of Senator June 1998 - September 2000
Skills
Hospital Marketing, Physician Relations, Training, Healthcare Information..., Healthcare Management, Cardiology, Oncology, Healthcare, Leadership, Sales Operations, Hospitals, Selling, Team Building, HIPAA, EHR, Informatics, Physicians, Management, Healthcare Industry
Education
Emerson College 1994 — 1998
Bachelor of Science, Speech; Management Communications and Public Relations
CERT April 2014 - Present
CERT September 2012 - April 2014
CERT December 2010 - September 2012
solutions4networks April 2008 - December 2010
BNY Mellon March 2002 - December 2007
Inflow April 2000 - December 2001
Choice One Communications 1999 - 2000
AppliedTheory Communications 1997 - 1999
Syracuse University 1995 - 1997
Education
Haverford College
BA, English
Syracuse University
MLS, Library Science
Travelers August 2014 - Present
Voya Investment Management 2013 - Present
RBS Citizens Group June 2010 - May 2012
UBS Investment Bank February 2002 - December 2008
Choice One Communications August 2001 - February 2002
The Dock.Com August 2000 - August 2001
DSL.Net January 2000 - August 2000
Skills
Business Development, Agile Testing, Project Planning, Finance, Microsoft Excel, Project Portfolio..., SharePoint, Sales Operations, Account Management, Event Management, Banking, Microsoft Office, Recruiting, Management, Sales Management, Change Management, Operations Management, Risk Management, SDLC, Program Management, Project Management, Leadership, Business Analysis
Education
Middlesex Community College 1988 — 1990
Associate of Arts and Sciences (A.A.S.), Communication and Media Studies
Telecommunications Contractor--self employed June 2009 - Present
Choice One Communications January 2000 - August 2002
MCI/WorldCom January 1998 - January 2000
Brooks Fiber Communications January 1996 - January 1998
Skills
State of Connecticut..., Troubleshooting, Telecommunications, VoIP, Technical Support, Computer Hardware, Wireless, IP, Call Centers, TCP/IP, Software Installation, Cisco Technologies, Active Directory, Switches, Cabling, Telephony
Education
Springfield Technical Community College 1984 — 1986
Associate of Science (A.S.), Computer Maintenance Technology
Community College of the Air Force 1984 — 1986
Associate of Science (A.S.), Electronic System Maintenance Technology
U.S.A.F Electronic Communications & Cryptographic Systems Maintenance 1983 — 1983
Applied Science, Electronic Communications Maintenance
EarthLink Business 2012 - Present
Metasys Tech/AT&T Contractor November 2010 - Present
Matrix Business Technologies July 2006 - October 2010
Choice One Communications June 2005 - July 2006
Choice One Communications July 2003 - June 2005
Choice One Communications January 2001 - July 2003
Charter One Auto Finance January 1991 - January 2001
Skills
Telecommunications, Project Management, Management, Customer Satisfaction, Sales
Education
Gates Chili Sr. High School 1984 — 1988
Monroe Community College
Human Services
New York Life Insurance Company November 2012 - Present
Yee & Associates, P.C. May 2011 - October 2012
Prime Motor Group, Inc., Prime Acura July 2008 - April 2011
The Training Associates February 2007 - July 2008
OfficeMax, Print and Document Services December 2005 - November 2006
Integrated Document Solutions, LLC May 2002 - November 2005
Choice One Communications July 2000 - April 2002
IKON Office Solutions March 1990 - June 2000
Skills
Sales Management, Team Leadership, New Business Development, Sales Management..., Lead Generation, B2B, Telecommunications, Operations Management, Marketing Strategy, Product Development, Contract Management, Marketing Communications, Solution Selling, Account Management, Sales Process, Salesforce.com, Sales, Selling Skills, Business Development, Team Building, Direct Sales, Customer Satisfaction, Cold Calling, Strategic Planning, Management, Start-ups
Education
University of Massachusetts Boston 1987 — 1989
BS, Business Management and Marketing
North Country Community College 1985 — 1987
Accounting and Business/Management
Choice One Communications August 2004 - 2005
Choice One Communications August 2002 - August 2004
Sutherland Global Services May 2001 - August 2002
Sutherland Global Services October 1998 - May 2001
IBM May 1994 - April 1998
Skills
Microsoft excel, Internet Explorer
Education
Colorado State University 1992 — 1994
Kraft Foods April 2009 - Present
BestChecks Direct Mail Advertising March 2003 - October 2008
Choice One Communications February 2002 - March 2003
xpedx October 1974 - November 2000
Education
Aquinas College
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Verizon Wireless March 2004 - Present
Choice One Communications February 2000 - March 2004
Frontier Communications April 1990 - February 2000
Skills
Wireless, LTE, T1, Telecommunications, Microwave, Backhaul, OC3, Provisioning, Ethernet, Networking, 4G, Cellular Communications, MPLS, CDMA
Education
Monroe Community College 1989 — 1991
Associate's degree, Business Administration and Management, General
ACC Business June 2014 - Present
ACC Business December 2012 - June 2014
ACC Business June 2007 - December 2012
ACC Business October 2004 - June 2007
CHOICE ONE COMMUNICATIONS May 2002 - April 2003
CHOICE ONE COMMUNICATIONS April 2001 - May 2002
ADT October 1998 - April 2001
Skills
Telecommunications, T1, Telephony, MPLS, Ethernet, Team Leadership, Managed Services, Six Sigma Green Belt..., Proficient with..., B32, Citrix,..., RDS, CRANE, POCITS,..., PICOR, DBMP, ROAM,..., LSRC, CRANE, OON-SDN,..., Averaged 90 and above..., Cross Cultural Training, IMP Relay Training, Provisioning, LAN-WAN, Product Management, Team Building, DSL, Virtual Teams, Call Centers, Management, Strategy, Troubleshooting, Training, Customer Service, Leadership, Co-location
Education
Roberts Wesleyan College 2013 — 2014
Bachelor's Degree, Organizational Management, In progress - 3.92 GPA
Monroe Community College 1998 — 2000
Associate's degree, Business Administration and Management, General, GPA: 3.86
VanLaan Concrete Construction January 2013 - Present
Action Packaging April 2011 - August 2012
Realvesco Properties January 2008 - April 2011
Glass Corner Greenhouses October 2004 - January 2008
Choice One Communications May 2000 - October 2004
Skills
General Ledger, General Ledger..., Financial Statements, Strategic Financial..., Financial Analysis, Consolidated Financial..., Payroll, Payroll Taxes, Payroll Conversions, ADP Payroll, Budget Process, Cash Management, Cashflow Analysis, Cash Receipts, Human Resources, Health Insurance, General Insurance, 401k, Year-end Close, Software Project..., Software Documentation, Software Integrations, Software Installation, Property Management..., System Migration, Banking, Yardi Property..., QuickBooks, Operational Efficiency, Streamlining..., Lockbox, General Ledger..., Financial Accounting, Auditing, Financial Planning
Education
Ferris State University
Bachelor of Science (BS), Accounting
Safety Kleen a Clean Harbors Company September 2003 - Present
Safety Kleen Systems Inc June 2003 - Present
Firestone October 2001 - March 2002
Choice One Communications January 2001 - September 2001
Self Employed - Real Estate Broker and Appraiser September 1983 - September 2001
CTSI A Division of Commonwealth Communications August 1999 - December 2000
City of Syracuse September 1994 - August 1999
Skills
RCRA, Waste Management, Environmental Awareness, Environmental Compliance, Project Management, Account Management, New Business Development, EPA, Negotiation, Hazardous Waste..., Hazardous Materials, HAZWOPER, Waste, EHS, Environmental Services, Remediation, Recycling, Environmental..., Sales Management, Sales, Customer Retention, Waste Reduction, Solid Waste, Environmental Consulting, Disposal, ISO 14001, Phase I, Contract Negotiation, Operations Management, Selling, Wastewater Treatment, Sales Operations, Water, Environmental Impact..., DOT regulations
Education
Safety Kleen Systems 2012 — 2012
Lean/Six Sigma Green Belt - Opex, Operations
Columbia College (NY) 1990 — 1993
Associate of Arts (A.A.), Business Administration and Management, General
Alfred State College - SUNY College of Technology 1974 — 1975
Automotive Specialist
BAYADA Home Health Care June 2009 - September 2012
Bayada Home Health 2009 - 2012
Frontier Communications June 2008 - June 2009
SPRINT/NEXTEL June 2007 - May 2008
Verizon Wireless September 2002 - September 2006
SPRINT PCS November 2001 - September 2002
CHOICE ONE COMMUNICATIONS December 1999 - April 2001
Commonwealth Communications January 1995 - June 1999
Cellular Plus June 1987 - November 1994
NATIONWIDE FUND RAISERS, INC April 1985 - February 1986
Skills
Marketing, Sales, Fundraising, Telecommunications, Human Resources, Management, Cold Calling, Proposal Writing, Customer Service, Access, Sales Operations, Program Management, Healthcare, Account Management, Leadership, Sales Management, Team Building
Education
King's College
Bachelor of Science, Business Administration
FAA October 2012 - Present
Harris Corporation December 2003 - October 2012
Choice One Communications December 1998 - November 2003
Orlando Sentinel May 1994 - July 1998
US Navy August 1984 - June 1994
Skills
Telecommunications, VMware ESX, Cisco Routers, 5ESS, DACS, Promina, Solaris 8/9/10, Linux, GPS, Microwave, Network Administration
Education
Liberty University 2010 — 2014
Bachelor of Science (BS)
Oscoda High School 1979 — 1983
FAA January 2015 - Present
Harris Corporation December 2003 - October 2012
Choice One Communications December 1998 - November 2003
Orlando Sentinel May 1994 - July 1998
US Navy August 1984 - June 1994
Education
Liberty University 2011 — 2014
Bachelor of Science (BS)
Oscoda high school 1979 — 1983