Adelphia Company
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Adelphia Employees
American Solutions for Business December 2013 - Present
AMP Promotional Products September 2005 - December 2013
Terryberry Company July 1999 - September 2005
Adelphia August 1993 - June 1999
Skills
Certified Guerrilla..., Sales Presentations, Promotional Marketing..., Client Retention..., New Business Development, Targeted Advertising, Strategic Marketing..., Vendor Management, Trusted Advisor, Promotions, Guerrilla Marketing, Team Building, Strategy, Public Relations, Event Management, Sales, Sales Process, Small Business, Marketing Strategy, Email Marketing, Account Management, Management, Trade Shows, Marketing, Social Media, Strategic Planning, Advertising, Training, Public Speaking, Contract Negotiation, Online Marketing, Brand Awareness, Time Management, Social Media Marketing, Selling, Program Management, Marketing Communications, Social Networking, Lead Generation, Entrepreneurship, Online Advertising, Direct Marketing, Market Planning, Direct Mail, Advertising Sales, Strategic Partnerships
Education
Indian River State College
Business
Windjammer Communications 2008 - 2012
Time Warner Cable August 2006 - November 2008
Adelphia March 2001 - August 2006
Sunflower Broadband April 1986 - March 2001
Skills
VoIP, Broadband, Troubleshooting, Cisco Technologies, Fiber Optics, Satellite, HFC, Operations Management, Cabling, Network Design, HFC Network, RF Plant, Headend, CMTS Traffic Analysis, Plant Design, Optical Networks, Fiber Optic Splicing, Broadband Networks, Fusion Splicing, AutoCAD
Education
Seward County Community College / Area Technical School 2013 — 2013
Associate's Degree, Drafting and Design Technology/Technician, General, 4.0 in course study
Kansas State University 1982 — 1984
Bachelor of Science (B.S.), Agriculture, General
Fort Scott Community College 1980 — 1982
Associate of Arts (AA), Agriculture, General
Cable One March 2004 - Present
Adelphia March 2001 - March 2004
AT&T August 1999 - December 2000
TCI September 1998 - August 1999
TCI Media Services February 1998 - September 1998
TCI November 1995 - December 1996
WNIT Public Television October 1989 - May 1995
Skills
Wireless, VoIP, Telecommunications, Broadband, Fiber Optics, MPLS, Managed Services, Unified Communications, Troubleshooting, Call Center, Wireless Networking, Routers, Cabling, Switches, WAN, Direct Sales, Network Engineering, Call Centers, RF, Optical Fiber, Telephony, Ethernet, DSL, SIP, DWDM, Computer Network..., IP, VOD, IPTV
Education
Ball State University 1977 — 1981
BS, Telecommunications/Film
Muncie South Side
Alcatel-Lucent June 2015 - Present
Alcatel/Lucent June 2001 - Present
Adelphia June 1988 - May 2001
US Navy Reserve 1992 - 2000
Skills
Microsoft Office, SAP ERP, SAP BW, Oracle Applications, Legacy Systems, CSG, Spanish, Account Reconciliation, Training, Supply Chain Management, Logistics, Leadership, Project Planning, Cross-functional Team..., Management
Education
Rochester Institute of Technology
Accounting
Office Depot July 2015 - Present
Office Depot April 2014 - Present
Liberty Medical September 2013 - April 2014
Destiny Chiropractic and Wellness May 2013 - September 2013
Comcast September 2010 - September 2013
Comcast July 2008 - September 2010
Comcast Cable July 2006 - July 2008
Adelphia March 2004 - January 2006
Adelphia April 2002 - September 2003
Adelphia February 2001 - April 2002
Skills
Call Center, Workforce Management, Telecommunications, Process Improvement, Communication, Analytical Skills, Customer Service, Problem Solving, Ad Hoc Reporting, Microsoft Excel, Microsoft Office, Microsoft SQL Server, Avaya, IEX Total View, Call Centers, Forecasting, Customer Experience, Broadband, Process Scheduler, Account Management, Technical Support, Sales, Customer Satisfaction, Human Resources, Management, Analysis, Training, Troubleshooting
Education
Keiser University West Palm Beach 2011 — 2013
Associate of Arts (A.A.), Health Services Administration, 4.0
Liberty University 1998 — 1999
General, Elementary Education
Yoga Works January 2004 - Present
Mosaic Physical Therapy May 2009 - August 2011
Sherman Oaks/Encino Hospitals May 2010 - May 2011
Kaiser Permanente June 2008 - August 2008
Cedars-Sinai Inpatient Rehabilitation, physical therapy January 2006 - June 2006
Adelphia January 2004 - January 2005
UC Berkeley and UCLA January 1996 - July 2001
ABC and KTLA January 2000 - January 2001
elementary/middle school January 1995 - January 2001
Fodor's Publishing 1999 - 2000
Skills
Pilates, Yoga, Physical Therapy, Therapeutic Massage, Orthopedic, Low Back Pain, Therapists, Psychology, Strength Training, Fitness, Dance, Wellness, Back Pain, Pain Management, Exercise Physiology
Education
California State University-Northridge 2006 — 2009
MPT, Physical Therapy, Honors
University of California, Berkeley 1993 — 1997
BA, Political Economy
Adsun, Inc 2006 - 2013
Adelphia 1999 - 2001
Qwest 1996 - 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Strategic Planning, Budgets, Leadership, Program Management, Sales, Team Building, Management, Continuous Improvement, Team Leadership, Business Development, Training, Process Improvement
Education
Arizona State University 2013 — 2015
Master of Science (MS), Industrial Engineering
University of Houston 1989 — 1991
Bachelor of Science (BS), Applied Mathematics
Atlantic Broadband August 2004 - Present
Adelphia 1997 - 2003
Skills
Budgets, Sales, Call Center, Telephony, Call Centers, Negotiation, Broadband, Telecommunications, Troubleshooting, Management, Employee Recognition, Customer Satisfaction, Technical Support, Cabling, Vendor Management, Customer Retention, VoIP, Customer Experience, Wireless, Account Management, Direct Sales, Networking
Education
Broward College
Charter Communications December 2010 - Present
Bresnan Communications August 2009 - December 2010
Comcast Cable January 2008 - February 2009
Comcast February 2005 - January 2009
Adelphia 2005 - 2007
Time Warner Cable September 1986 - February 2002
Skills
Broadband, HFC, Troubleshooting, Problem Solving, Microsoft Office, Computer Hardware, DWDM, Cabling, TCP/IP, Fiber Optics, Video, Mentoring, Headend, QAM, MoCA, Delivering Technical..., Technical Presentations, Technical Demonstrations, High-Level Presentations, DOCSIS 3.0, DOCSIS, Telecommunications, VoIP, Optical Fiber, Call Centers, Training, IP, VOD, Routers
Education
SCTE 2014 — 2014
Certificates, SCTE DVEP
CompTia 2002 — 2002
CompTia A+ Network + Cerifications
Monroe Community College 1998 — 1999
Technical classes
Madison University
Associates, Business
Comcast October 2014 - Present
Comcast 2011 - 2013
Comcast 2007 - 2011
Comcast 2006 - 2007
Adelphia 2003 - 2005
Adelphia 2002 - 2003
Merrimack Education Center 1997 - 2002
Skills
Technical Support, Telecommunications, Broadband, DOCSIS, RF, HFC, VoIP, TCP/IP, DNS, HTML, Billing Systems, Information Technology, Customer Service, Call Centers, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Windows, Macintosh Applications, Macintosh hardware
Education
Northern Essex Community College 1998 — 2001
Coursework toward a degree, Computer and Information Sciences, General
Whittier Technical High School 1994 — 1998
Diploma, Computer Science
Comcast August 2011 - Present
Danver IT Solutions February 2010 - Present
Comcast January 2000 - April 2011
HP 2011 - 2011
Adelphia October 2003 - June 2006
Adelphia January 2000 - October 2003
Norstan Communications August 1999 - December 1999
US Air Force June 1986 - July 1999
Skills
Cisco, CCNP, Dell PowerEdge Servers, MCSE, Dell Desktops, Data Center Architecture, Cisco Call Manager, OSPF, BGP, Wireless, Switches, Telephony, Network Architecture, Data Center, Networking, Microsoft Certified..., LAN-WAN, Routers, Broadband, Cisco Technologies, Telecommunications
Education
Community College of the Air Force 1986 — 1999
AA, Electronics
IBM/State of Ohio June 2014 - Present
Central Ohio Agile Association January 2012 - November 2014
JPMorgan Chase March 2013 - June 2014
Time Warner Cable November 2007 - 2012
Comcast 2004 - 2007
Adelphia January 2000 - January 2004
Consulting November 1998 - March 2000
Skills
Telecommunications, Video, Team Building, Broadcast, Strategic Planning, Broadband, Troubleshooting, Vendor Management, Television, Call Center, Account Management, VoIP, Process Improvement, Budgets, Sales Management, Disaster Recovery, Building Relationships, Quality Control, Token Ring, Employee Relations, Technical Support, Customer Service, Staff Development, Business Process..., Project Management, Contract Negotiation, Program Development, Recruiting, Systems Analysis, Start-ups, Inventory Management, Capital Budgeting, Increase Productivity, Performance Management, Agile Project Management, IT Management, Marketing Strategy, Desktop Administration, Consumer Electronics, Cloud Computing, Donations, Call Centers, Project Planning, Training, Quality Assurance, Operations Management, Enterprise Software, Analysis, Management, System Deployment
Education
Western Governors University
Bachelor of Applied Science (B.A.Sc.), Computer Science
SUNY Empire State College 2010 — 2012
Computer Science
Buffalo State College
Studies, Management Information Systems, General
Erie Community College
Associate of Arts and Sciences (AAS), Telecommunications/IT
The George Washington University
Certifcate, Project Management
Trinity Lutheran
Time Warner Cable August 2011 - Present
Time Warner Cable August 2009 - April 2011
Time Warner Cable June 2007 - August 2009
Time Warner Cable October 2006 - June 2007
Adelphia November 2003 - August 2006
Comcast Cable August 2001 - June 2003
ABC Radio October 1998 - May 2001
Skills
Financial Modeling, Forecasting, Budgeting, Budgets, Change Management, Management, Cross-functional Team..., Strategy, Strategic Planning, Financial Reporting, Vendor Management, Finance, Analysis, Hyperion, Sarbanes-Oxley Act, Operations Management, Auditing, Capital Budgeting, Strategic Financial..., Financial Analysis, P&L, Process Improvement, Leadership, Hyperion Enterprise, Telecommunications, Team Building
Education
Colorado Technical University
BBA, Finance
Colorado Technical University
MBA, Finance
Comcast Cable August 2007 - Present
Comcast Cable June 2006 - August 2007
Adelphia November 2005 - June 2007
Adelphia February 2001 - November 2005
Scotiabank 1998 - 2000
Skills
Budgets, Customer Retention, Call Center, Telecommunications, Process Improvement, Forecasting, Complaint Handling &..., Front-End Supervision, Committed to Customer..., Call Centers, Customer Service, Performance Management, Business Development, Customer Satisfaction, Sales, Recruiting, Teamwork, Vendor Management, Office Management, Customer Experience, Supervising, Cross-functional Team..., Team Leadership, Team Building, Leadership, Training, Event Management
Education
Nova Southeastern University
Master of Business Administration (MBA), Management
Jones International University
Bachelor of Business Administration (BBA), Business Administration and Management, General
University of the Virgin Islands
Associate of Arts (AA), Accounting and Finance
GS Holdings September 2014 - Present
Astronics December 2013 - September 2014
Windham Professionals November 2011 - December 2013
Southern Tier Agency November 2004 - November 2011
Adelphia January 2001 - November 2004
Skills
Active Directory, Windows Server, Servers, Troubleshooting, Technical Support, Networking, Hardware, Network Administration, Network Security, Switches, System Administration, VPN, Windows, Software Installation, DNS, DHCP, Network Installation, Asterisk, Security, Microsoft SQL Server, Cisco Routers, Windows and Linux..., Network installation..., Asterisk PBX..., Cisco IOS, Microsoft Exchange, SharePoint, SharePoint Server, SharePoint Designer, VMware, VMware Infrastructure, VMware vSphere, VMware ESX, Hyper-V, Enterprise Storage, pfSense, MySQL, Squid, PHP, JavaScript, Graphic Design
Education
Erie Community College 2003 — 2006
Associate in Applied Science, Computer Information Systems
Southern Property Restoration May 2012 - Present
Comcast July 2010 - May 2012
Charter Communications July 2007 - December 2008
Adelphia May 2003 - August 2007
AT&T Broadband September 2000 - September 2003
Skills
Forecasting, Budgets, Financial Analysis, Strategic Planning, Mergers, Finance, Process Improvement, Mergers & Acquisitions, Team Building, Contract Negotiation, Internal Controls, Sarbanes-Oxley Act, Operations Management, Financial Reporting, Start-ups
Education
Colorado State University 1999 — 2000
MBA, Finance
Communications Construction Group April 2012 - Present
PeopleMetrics October 2011 - April 2012
Communications Construction Group February 2005 - September 2011
Adelphia August 2003 - February 2005
Deloitte August 2001 - August 2003
Skills
Financial Reporting, SOX Compliancy, Financial Analysis, Accounts Receivable, payroll, Fixed Assets, Accounting, Forecasting, Cash Flow Forecasting, Accounts Payable
Education
Penn State University 2007 — 2009
MBA
Bowling Green State University 1998 — 2001
BSBA, Finance
DayOne Systems, LLC April 2008 - Present
DayOne Systems, LLC July 2011 - August 2014
Department of Justice September 2007 - June 2011
Time Warner Cable July 2006 - July 2007
Adelphia 2005 - July 2006
Adelphia 2001 - 2005
Adelphia 1999 - 2001
Adelphia 1998 - 1999
Adelphia 1997 - 1998
Adelphia 1996 - 1997
Skills
Information Technology, Troubleshooting, Problem Solving, System Deployment, Microsoft SQL Server, SQL Tuning, Informatica, Internet, Software Design, Software Development, ColdFusion, JavaScript, ASP.NET, IIS, Windows Server, Windows, Business Analysis, Requirements Analysis, Requirements Gathering, Interpersonal..., Microsoft Office, Project Management, SDLC, Software Documentation, Vendor Management, Visio, Databases, Integration, SQL, Analysis, Leadership, IT Service Management, Change Management, Management, Team Leadership
Education
Informatica Global Education Services 2010 — 2010
Informatica PowerCenter 8.x/9.0 Level II Developer
IJIS Institute 2009 — 2009
NIEM IEPD and XML Schema Development
Informatica Global Education Services 2009 — 2009
Informatica 8.x Level 1 Developer
Mansfield University of Pennsylvania 1991 — 1993
Biology, Chemistry, Medical Technology
Comcast August 2014 - Present
Comcast April 2007 - August 2014
Comcast August 2005 - April 2007
Motorola March 2005 - August 2005
Adelphia March 2002 - October 2004
General Dynamics May 2000 - August 2000
Skills
Firewalls, Vulnerability Assessment, IDS, Netflow, Security, Network Security, CCNP, CCNA, System Administration, Malware Analysis, IPS, VPN, VoIP, Checkpoint, Unix, Vulnerability, Routers, TCP/IP, Cisco Technologies, Information Security, Juniper, Integration, Intrusion Detection, Servers, Troubleshooting, Networking, Linux
Education
Capitol College 2002 — 2004
MS, Network Security
State University of New York Institute of Technology at Utica/Rome 2000 — 2002
BS, Telecommunication
Monroe Community College 1998 — 2000
AS, CIS
Reveal Biosciences December 2013 - Present
Adelphia October 2002 - December 2003
National Instruments July 2001 - July 2002
Jos. A. Bank Clothiers August 1996 - March 2001
Skills
Human Resources, HR Consulting, Personnel Management, Coaching, Training, Team Building, Project Management, Corporate Events, New Business Development, Business Strategy, Process Improvement, Business Planning, Strategic Planning, Social Media, Business Process
Education
College of Notre Dame of Maryland 1996 — 1998
MA, Management, Human Resources
University of Maryland Baltimore County 1992 — 1996
BA, Industrial/Organizational Psychology
Lumos Networks August 2014 - Present
L3 Brashear November 2012 - August 2014
Bombardier November 2008 - November 2012
Tollgrade Communications November 2004 - November 2008
Adelphia 1998 - 2002
Sprint 1996 - 1998
Education
Penn State University 1989 — 1993
Bachelor of Science, Electrical Engineering
Jupiter Medical Center October 2013 - August 2015
G4S Secure Solutions (USA) Inc. July 2011 - February 2013
Comcast Cable June 2004 - February 2011
Adelphia January 2004 - August 2007
Image Access - Boca Raton, Florida 2000 - 2003
Privately Owned Yachts 1996 - 2000
Cafe Chardonnay and Cucina Trattoria 1993 - 1996
Allied Stars Productions - London, England 1985 - 1990
Orion Pictures - Los Angeles, California 1980 - 1985
Skills
PowerPoint, Outlook, Word, Administration, Event Management, Excel, Time Management, Problem Solving, Customer Relations, Microsoft Office, Administrative Support, Event Planning, Scheduling, Supervisory Skills, Visio, PeopleSoft, Administrative..., Office Management, Team Building, Microsoft Excel, Microsoft Word, Process Scheduler, Training, System Administration, Leadership, Security, Customer Service, Contract Negotiation, Marketing, Management, Public Relations, Payroll, Project Planning, Employee Relations, Access, Sales, Business Development, Budgets, Office Administration, Master Scheduling, Program Budgeting, Supervision, Vendor Management..., Vendor Contracts, Contract Management, Government, Invoicing, Property Management, Recruiting, Software Documentation
Education
Palm Beach Community College 1991 — 1993
AS, Hospitiality Management
Long Island City High School 1972 — 1975
CompTEC Computer Career Training
Microsoft Certified Application Specialists
La Pensee, Vevey Switzerland 1970 — 1971
SURVAL MONT-FLEURI - Clarins, Switzerland 1971 — 1972
French
Adelphia October 1992 - March 2008
Richard B. Manis, MD 1991 - 1992
Joel Anderson, CPA 1987 - 1991
Skills
GAAP, Financial Reporting, Auditing, Financial Accounting, Accounts Payable, Financial Statements, Payroll, General Ledger, Accounting, Account Reconciliation, Sarbanes-Oxley Act
Education
Saint Bonaventure University 1985 — 1987
BBA, Accounting
Alfred State College - SUNY College of Technology 1983 — 1985
AAS, Accounting
Sharklet Technologies August 2010 - Present
Colorado BioScience Association January 2010 - Present
Sharklet Technologies 2007 - August 2010
Adelphia 2003 - 2007
360networks 2001 - 2003
Louisiana-Pacific Corporation 1999 - 2001
Tricon Global Restaurants (YUM Brands) 1992 - 1999
Skills
Business Strategy, Healthcare, Business Process, Product Launch, Biotechnology, Process Improvement, Entrepreneurship, Medical Devices, Cross-functional Team..., Strategic Partnerships, Restructuring, Start-ups, R&D, Strategic Planning, Lifesciences, Direct Sales, Molecular Biology, New Business Development, Commercialization, Cloud Computing, Business Development, Life Sciences
Education
Rockhurst University 1993 — 1995
MBA, Management
Rockhurst University 1991 — 1993
BSBA, Marketing
University of Florida 1989 — 1991
Marketing
Earthlink Inc. January 2014 - Present
Currently looking for new opportunities June 2008 - Present
RightStar Systems, Inc. May 2008 - December 2013
Hitachi Consulting November 2005 - April 2008
Adelphia 1998 - 2006
Adelphia Communications 1998 - 2005
Skills
IT Service Management, BMC Remedy, Change Management, ITIL Certified, Call Centers, Software Installation, ITIL, Integration, Incident Management, IT Management, Requirements Analysis, Cloud Computing, SDLC, Enterprise Architecture, Data Center, Enterprise Software, Configuration Management, Analysis, CMDB, ITIL v3 Foundations..., IT Asset Management, Information Technology, Service Desk
Education
Adelphi University 1998 — 2006
Certificate, Remedy
Jamestown Community College 1992 — 1995
Computer Science, Computer Science/Programming
Jamestown Community College 1992 — 1995
Associates Computer Science, Computer Science
Olean High School 1964 — 1968
NY State Regents Diploma, General Studies
Woodbury High School September 2015 - Present
Clementon School District December 2011 - August 2015
Woodbury School District January 2011 - October 2011
Premier Designs September 2010 - August 2011
Goodwin & Associates June 2010 - December 2010
Phily Sports Bar February 2010 - August 2010
HK on the Bay June 2009 - October 2009
Marriott Resort and Spa April 2008 - November 2008
Margaritaville April 2008 - July 2008
Adelphia July 2007 - March 2008
Skills
Team Building, Training, Social Networking, Sales, Purchasing, Public Speaking, Microsoft Word, Marketing, Hospitality, Fundraising, Customer Service, Employee Training, Event Management, Event Planning
Education
Saint Joseph's University 1999 — 2003
WHS
Comcast Cable April 2008 - Present
Comcast Cable August 2013 - April 2014
Spraying Systems Co. February 2008 - April 2008
Washington Savings Bank 2006 - 2007
Adelphia 2006 - 2006
Tri-City Mental Health 2003 - 2005
Skills
Microsoft Office, Microsoft Excel, Outlook, Team Building, PowerPoint, Event Planning, Non-profits, Project Management, Microsoft Word, Office Management, Time Management
Education
Cedarville University 1998 — 2002
BA, Psychology
University of Oxford 2000 — 2000
Adelphia 2002 - 2004
Kanoodle.com 2000 - 2002
Education
Bryant & Stratton College 1999 — 2000
ESW Inc. 2015 - Present
Superior Construction Company 2012 - 2013
David Teplica MD, MFA February 2012 - May 2012
Graycor November 2002 - May 2012
David Teplica, MD, MFA July 1988 - May 2012
Adelphia August 2000 - February 2002
Williams Company July 1999 - August 2000
AT&T 1991 - 1998
Skills
Process Scheduler, Construction, Contract Management, MS Project, Project Management, Project Planning, Microsoft Office, Contract Negotiation, Quality Assurance, Projects, Management, Construction Management, Microsoft Excel, Digital Photography, Portrait Photography, Architectural..., Event Photography, Art Exhibitions, Darkroom, Commercial Photography, Events Coordination, Landscape Photography, Senior Portraits, Documentary Photography, Digital Imaging, Networking, Leadership, Photography, CRM, Customer Satisfaction, Photos, Event Planning, Lightroom, Supervisory Skills, Fine Art Photography, Travel Photography, Web Design
Education
Columbia College Chicago 1982 — 1986
Bachelor of Arts
DePaul University 1998 — 1998
Telecommunications Certification Program, Telecommunications
Empereon Marketing December 2012 - Present
Morrisroe Services September 2012 - November 2012
Colonial Radio Group March 2012 - August 2012
Lakeview Senior Care February 2010 - March 2012
Adelphia May 2005 - March 2006
Skills
Radio Broadcasting, Audio Editing, Radio Producing, NexGen, Copywriting, Television, Radio Programming, Media Relations, Organizational..., Office Management, Microsoft Office, Communication, Computer Troubleshooting, Research, Qualitative Research, Windows Movie Maker, Final Cut Pro, Internet, Inter-personal, Loyal, Honest, Work Ethic, Small Group..., Data Entry, Broadcast Journalism, Marketing, Troubleshooting, Radio Host
Education
Mansfield University of Pennsylvania 2011 — 2011
Bachelor of Science (B.S.), Mass Communication/Media Studies
University of Pittsburgh at Bradford 1999 — 2000
Time Warner Cable November 2013 - Present
Time Warner Cable March 2010 - November 2013
Adelphia July 2005 - July 2006
Avery Dennison June 2003 - July 2005
Avery Dennison May 2002 - May 2003
Education
Penn State University 1997 — 2001
Bachelor of Science (B.S.), Accounting
Adelphia Investrak LLC consultingARG OIL RefinaryFebruary 2008 - Present
Skills
Visual Basic, Software Documentation, SDLC, Business Analysis, Software Development, Database Design, Oracle, Integration, SQL, Requirements Analysis, Testing, Microsoft SQL Server
Education
Florida Atlantic University 1984 — 1988
Cisco Systems January 2013 - Present
Cisco Systems August 2011 - January 2013
Time Warner Cable January 2011 - August 2011
Time Warner Cable September 2009 - January 2011
Time Warner Cable September 2007 - September 2009
Time Warner Cable August 2006 - September 2007
Adelphia Communications July 2004 - September 2006
Adelphia October 2000 - July 2004
Skills
Routers, Switches, Cisco Technologies, Cisco IOS, Troubleshooting, Network Engineering, Computer Network..., Network Administration, DOCSIS, Networking, Broadband, IPv6, Ethernet, TCP/IP, Telecommunications, Network Design, System Deployment, Routing, Router Configuration, Servers, VoIP, Wireless Networking, CMTS, Computer Hardware, IP, Technical Support, Network Architecture, LAN-WAN, BGP, MPLS, QoS, Windows, Linux, Hardware, WAN, OSPF, RF, VPN, Unix, Integration, VOD, Routing Protocols, SNMP, System Administration, Network Security, DNCS, Mac, Firewalls, RF Gateway, Cisco UCS
Education
State University of New York College at Buffalo 1998 — 2000
BS, Criminal Justice and Minor in Computer Information Systems
Broome Community College 1996 — 1998
AAS, Communications and The Media Arts
KPU Telecommunications August 2013 - Present
Emerging Markets Communications October 2011 - August 2013
IBBS July 2010 - October 2011
Deltacom July 2009 - June 2010
Charter Communications July 2006 - February 2009
Adelphia May 2002 - July 2006
ICF Communications October 1999 - August 2000
RezNet (Cal Poly) 1996 - 1998
Skills
Technical Leadership, Strategic Planning, RF Engineering, Network Engineering, IT Management, ITIL, Strategic Financial..., SIP, Video Conferencing, Network Architecture, BGP, MPLS Networking, SOX Compliancy, Broadband Networks, QoS, Bandwidth Management, Bandwidth Optimization, Wireless Networking, Telecommunications, MPLS, Ethernet, Network Design, IP, Telephony, Team Leadership, Team Building, Strategic Leadership, Team Management, IT Operations, Cross-functional Team..., Broadband, Integration, Wireless, Computer Network..., VoIP, OSPF, Networking, Fiber Optics, Security, IPv6, Routers, WAN, Cisco Technologies, Switches, DHCP, DNS, Routing, LAN-WAN, Disaster Recovery, Juniper
Education
University of Phoenix 2009 — 2011
MIS, Information Systems Management
University of Phoenix 2005 — 2007
BSBA, Business
California Polytechnic State University-San Luis Obispo 1996 — 1998
NA, CIS
Comcast April 2011 - Present
Shop With Sherazee August 2010 - August 2015
Comcast May 2008 - April 2011
TravVerus Travel of Jacksonville June 2008 - September 2010
Mona Vie March 2006 - September 2010
Chemtech, Ltd. August 2007 - May 2008
Internetwork Integration, Inc. (INT2) April 2003 - August 2007
Adelphia 1999 - 2005
Ingram Micro 1996 - 1999
Skills
Operations Management, Telecommunications, SEM, QAM, DNCS, DAC, TCP/IP, Troubleshooting, System Deployment, Integration, Routers, IP, VOD, Network Engineering, Switches, Ethernet, Quality Assurance, Broadband, Cisco Technologies, VoIP, Set Top Box, Testing, MPLS, Digital Video, IPTV, Telephony, Network Design, RF, Cabling, Optical Fiber, Networking, Computer Network..., Routing, Wireless, Wireless Networking, LAN-WAN
Education
State University of New York College at Buffalo 1984 — 1992
Cianbro Corporation May 2013 - Present
SJB Services, INC June 2011 - September 2012
Time Warner Cable May 2011 - June 2011
Roger Williams University September 2007 - May 2009
Roger Williams University September 2005 - May 2009
Adelphia January 2001 - August 2007
Skills
Civil Engineering, Revit, Engineering, PowerPoint, Microsoft Excel, Microsoft Word, Construction
Education
University of Surrey 2009 — 2010
MSc, Bridge Engineering
Roger Williams University 2005 — 2009
BSc, Engineering
Coudersport Area High School
CSG International July 2015 - Present
WOW! Internet, Cable & Phone 2010 - 2015
WOW Internet and Cable 2007 - 2010
Adelphia 1997 - 2002
Skills
Linux, SQL, Microsoft SQL Server, JavaScript, Windows, Telecommunications, Call Centers, Call Center, Java, Computer Hardware, Visio, Routers, System Administration, VoIP, Troubleshooting, TCP/IP, Integration, Windows 7, Unix, Active Directory, Switches, Network Design, Operating Systems, Windows Server, Cloud Computing, VPN, Telephony, Technical Support, Wireless
Education
Keller 2009 — 2011
MBA, Computer Information Systems
DeVry University 2001 — 2008
BS, Information Systems Emphasis on Database
Northrop Grumman Corporation June 2013 - Present
Northrop Grumman Information Systems June 2008 - June 2013
Northrop Grumman Space Technology August 2006 - June 2008
Northrop Grumman Space Technology March 2005 - August 2006
ADELPHIA January 2002 - March 2005
PBS&J January 2000 - January 2001
Skills
Excel, Word, Outlook, OneNote, Live Meeting, Analysis, Data Analysis, Business Analysis, Blackberry, Microsoft Excel, Employee Relations, HRIS, Recruiting, Microsoft Word, Deferred Compensation, Employee Benefits, Human Resources, Management, Organizational..., Payroll, PeopleSoft, Personnel Management, Process Improvement, Program Management, Strategic Planning, Succession Planning, Talent Acquisition, Training
Education
University of Phoenix 2004 — 2007
MBA, HRM, Human Resources
Hampton University 1994 — 1998
BA, Communications
Level 3 Communications October 2012 - Present
Level 3 Communications December 2011 - September 2012
Global Crossing November 2010 - December 2011
Global Crossing January 2009 - November 2010
Global Crossing May 2005 - January 2009
Adelphia September 2000 - December 2004
AT&T (ACC Business) July 1998 - September 2000
ACC Business (ACC TeleCom) July 1997 - July 1998
Actium Corporation July 1996 - July 1997
Diebold (Griffin Technology Incorporated) September 1994 - July 1996
Skills
Management, Communication, Marketing Management, Operations Management, Product Management, Product Marketing, Product Launch, Marketing Strategy, Business Strategy, People Development, Strategic Communications, Writing, Editing, Presentations, Business Process..., Research, Analysis, Microsoft Office, Microsoft Excel, PowerPoint, Product Development, Vendor Management, Marketing, Training, Strategic Planning, Strategy, Team Building, Program Management, Project Management, Leadership, Team Leadership, Strategic Partnerships, Managed Services, Co-location, Telecommunications, Cross-functional Team..., Process Improvement
Education
University of Rochester - William E. Simon Graduate School of Business Administration 1992 — 1994
MBA, Marketing and Information Systems
Alfred University 1984 — 1988
BA, History, Psychology
Greenwood Central School 1981 — 1984
Army National Guard July 2013 - Present
Walgreens June 2008 - March 2014
TJ Maxx June 2006 - June 2008
Adelphia March 2007 - August 2007
Skills
Store Management, Loss Prevention, Visual Merchandising, Merchandising, Retail, Planograms, Store Operations, Inventory Management, Shrinkage, Inventory Control, Retail Sales, Driving Results, Training, Customer Service, New Store Openings, Management, Sales, Merchandise Planning, Profit, Assortment, Cashiering, Associate Development, POS, New Store Development, Hiring, Conflict Resolution, Distribution Center..., Asset Protection, Employee Training, Inventory, Time Management, Accountability, People Development, Multi-channel Retail, Internal Investigations, Product Knowledge, Data Entry, Retail Category..., Cash Register, Business Operations, Interviews, Customer Retention, Security, Payroll, Pricing
Education
Rutgers University 2008 — 2015
Bachelor's degree, Criminal Justice
Gloucester County College 2004 — 2008
Associate of Arts and Sciences (A.A.S.), Homeland Security, Law Enforcement, Firefighting and Related Protective Services
Esterline Power Systems (Leach) July 2015 - Present
Esterline Power Systems (Leach) June 2012 - July 2015
Esterline Power Systems (Leach). July 2005 - June 2012
Adelphia 1994 - 2005
Skills
Customer Service, Process Improvement, Continuous Improvement, Aerospace, Cross-functional Team...
Education
Cal State Fullerton
BA, English
Freelance November 2012 - Present
Hallmark Cards November 2013 - February 2014
BlueWater Technologies 2010 - 2012
American Project & Repair 2006 - 2010
Landmark Designs, LLC April 2004 - December 2006
Zoners Greenhouse 2006 - 2006
Adelphia 2001 - 2002
Continental Cable, Booth Communications, Time Warner, Omnicom, Columbia Cablevison 1989 - 2001
MetroVision 1980 - 1987
Skills
Live Events, Event Management, Project Management, Event Planning, Project Planning, Proposal Writing, Budgets, Sewing, Facilities Management, Microsoft Office, MS Project, Project Coordination, Microsoft Excel, CRM, Customer Support, Dispatching, Real Estate Market..., Procurement, Social Media, Home Staging, Container Gardens, Horticultural Therapy, Garden Design, Plant Identification, Quality Assurance, Interior Decor, Conducting Interviews, Customer Service, Research, Warehousing, Blueprint Reading, Proofreading, Payroll, Cable Television, PowerPoint, Elder Care, Parenting, Furniture Refurbishing, Lamp repair, Faux Finish, Fundraising, Credit Card Transaction..., Cash Handling Experience, Travel Planning, Work Order, Party Planning, Wedding Planning, Hat Making, Yoga, Packing
Education
Bentley High School Livonia, MI 1976 — 1979
The 12th Degree, High School/Secondary Diplomas and Certificates
Schoolcraft College
None, Liberal Arts and Sciences/Liberal Studies
Comcast February 2011 - Present
Comcast January 2009 - February 2011
Comcast November 2006 - January 2009
Adelphia May 2004 - August 2006
Charter Communications June 2003 - April 2004
AT&T Broadband September 2000 - November 2002
TCI January 1996 - September 2000
Viacom Cable June 1991 - January 1996
Marcus Communications November 1983 - June 1991
Skills
Telecommunications, Wireless, Contract Negotiation, Sales Management, Competitive Analysis, Cross-functional Team..., Product Marketing, Product Management, Customer Experience, Strategic Partnerships, Marketing, Account Management, B2B, New Business Development, Forecasting, Business Development, Sales, Income Statement, Direct Sales, Start-ups
Education
Sonoma State University 1979 — 1983
BA, Management and Economics
Time Warner Cable August 2007 - Present
Adelphia 2004 - 2007
Charter Communications 2000 - 2004
Skills
Customer Satisfaction, Customer Experience, Customer Service, Vendor Management, Operations Management, Customer Relations, Call Center, Performance Management, Strategic Planning, Change Management, Cross-functional Team..., Process Improvement, Call Centers, Management, Telecommunications, Outsourcing, Team Leadership, Customer Retention, Forecasting, Leadership, Broadband, CRM, Workforce Management, Business Analysis, Strategy, Program Management, Training, Team Building, Coaching, Account Management, Product Management, Business Process..., VoIP, Strategic Partnerships, Sales Operations, P&L Management, Executive Management, Call Center Development, Start-ups, Telephony, Salesforce.com, Wireless, Professional Services, Contact Centers, Managed Services, IVR, SaaS, Integration, Solution Selling, IP
Education
Anderson University
Bachelor's degree, Accounting and Business/Management
Henry Schein May 2013 - Present
US Department of Transportation (DOT) February 2013 - May 2013
Harley Smith May 2012 - January 2013
Hebrew Senior Life October 2009 - May 2012
Shire Pharmaceuticals January 2008 - April 2009
Shire Human Genetic Therapies 2008 - 2009
Shire HGT April 2006 - January 2008
BT Conferencing May 2005 - March 2006
Infinity Data Corp January 2004 - April 2005
Adelphia February 2002 - February 2003
Skills
Technical Support, Active Directory, Troubleshooting, Servers, Windows, VMware, Windows Server, Cisco Technologies, Windows 7, Hardware, Data Center, VPN, Management, Network Administration, Computer Hardware, System Administration, XP, Networking, Visio, Help Desk Support, Software Installation, Routers, Security
Education
Alfred State College - SUNY College of Technology 1995 — 1996
CIS, Computer Information Systems
Alfa Insurance April 2015 - Present
NYS Office of Information Technology Services December 2011 - April 2015
Cummins Inc June 2011 - December 2011
Hughes Telematics, Inc. October 2010 - April 2011
Valassis January 2007 - July 2010
Oracle 2006 - 2007
Adelphia 2006 - 2007
Medavie Blue Cross 2001 - 2006
DMR 1995 - 2001
Nutat Technologies 1993 - 1994
Skills
OBIEE, Solution Architecture, Dimensional Modeling, Data Warehouse..., Data Modeling, Business Intelligence, Data Warehousing, Requirements Analysis, Oracle Discoverer, OLAP, PL/SQL, Data Governance, SQL, ETL, Databases, Oracle Warehouse Builder, SDLC, IT Strategy, Oracle, Database Design, Enterprise Architecture, Requirements Gathering, Business Intelligence..., Analytics, Business Analytics, Oracle E-Business Suite, Master Data Management, Software Project..., Data Integration, ERP, Business Analysis, SOA, Oracle Applications, Software Development, XML, Agile Methodologies, Systems Analysis, Data Migration, Erwin, Data Quality, Predictive Analytics, Business Process, Architecture, Consulting, Integration, Management, Vendor Management, Leadership, Business Process..., Program Management
Education
Acadia University 1981 — 1988
Bachelor of Computer Science
PNC Investments June 2006 - August 2011
PNC Investments 2006 - 2011
Adelphia 2005 - 2006
Charter One Bank 2003 - 2005
Ford Motor Company June 1999 - August 2001
Education
Cleveland State University 2011 — 2013
Master, Human Resource and Labor Relations
Cleveland State University 2008 — 2013
Master, Labor Relations and Human Resources
Cleveland State University 2008 — 2010
BA, Criminology/Sociology
Cleveland State University
Bachelor of Arts, Criminology
Cleveland State University
Bachelor of Arts, Sociology
Cuyahoga Community College
Applied Associate of Science with a, Law Enforcement and Corrections
Meggitt Training Systems, Inc. November 2010 - Present
Meggitt Training Systems, Inc. 2004 - November 2010
Meggitt Training Systems, Inc. August 2003 - October 2004
Adelphia September 2000 - August 2003
Skills
Program Management, Project Management, Six Sigma, Team Leadership, Technical Trainers, Lean Manufacturing, Process Improvement, Supply Chain Management, PMP, Continuous Improvement, Budgets, SDLC, Contract Negotiation, Systems Engineering, MS Project, Engineering Management, Cross-functional Team..., Earned Value Management, Business Process..., Integration, Project Planning
Education
State University of New York College at Buffalo 2000 — 2001
Bachelor of Science (B.S.), Computer Information Systems
State University of New York College at Fredonia 1998 — 2000
B.S., Business Administration: Management
Erie Community College 1996 — 1998
A.S., Liberal Arts - General Studies
Time Warner Cable September 2015 - Present
Time Warner Cable August 2006 - Present
Adelphia August 2001 - August 2006
Cablevision August 1994 - August 2001
Skills
Telecommunications, Wireless, Broadband, Network Design, Ethernet, Fiber Optics, Telephony, Computer Network..., IP, Customer Service
Education
Ohio University 1985 — 1990
Health Services Administration
Cleveland Heights High 1982 — 1985
Atlantic Broadband July 2015 - Present
Wireless Analytics, LLC June 2014 - June 2015
OnProcess Technology 2006 - 2013
Adelphia March 2004 - March 2006
Comcast January 2002 - March 2004
AT&T September 1998 - October 2002
Skills
Performance Management, Leadership, Team Leadership, Business Development, Management, Team Building, Call Center, Process Improvement, Operations Management, Budgets, Coaching, Project Management, Strategic Partnerships, Program Management, Integration, CRM, Customer Satisfaction, Sales, Cross-functional Team..., Marketing Strategy, Training, Contract Negotiation, Account Management, Forecasting, Customer Retention, Change Management, Strategic Planning, Vendor Management, Telecommunications, Call Centers, Customer Service, Inventory Management, Product Marketing, Start-ups, Supply Chain, Six Sigma, Business Process..., Negotiation, Business Analysis, New Business Development, Supply Chain Management, Salesforce.com, Customer Experience, Sales Management, Outsourcing, Sales Operations, Analysis, Marketing, Business Strategy, Team Management
Education
Massachusetts Institute of Technology - Sloan School of Management 2002 — 2002
Professional Certificate, Business Administration and Management
University of Colorado at Denver 1998 — 1998
Professional Certificate, Leadership Development
Dartmouth College 1983 — 1985
Master of Arts in Liberal Studies, Master of Arts in Liberal Studies
Hobart and William Smith Colleges 1972 — 1976
B.A., Liberal Arts- Sociology
AVON August 2009 - Present
Level 3 Communications June 2007 - Present
AP Wagner March 2007 - June 2007
Time Warner Cable February 2006 - February 2007
adelphia March 2005 - February 2006
Finlay Fine Jewelry October 2000 - July 2005
Dollar General December 2004 - June 2005
Fashion Bug September 2002 - January 2005
Ames Dept Store July 1999 - September 2002
Hills Department Stores August 1992 - July 1999
Skills
Telecommunications, Sales, Call Centers, Telephony, SIP Trunking, Customer Retention, Salesforce.com, Customer Experience, Technical Support, Retail, Visual Merchandising, Communication, Management, Human Resources, Payroll, Scheduling, Shipping & Receiving, Cash Handling, VoIP, Customer Satisfaction, Direct Sales, Network Design
Education
Olean Business Institute 1990 — 1992
Associate's degree, Business Administration and Management, General
Oswayo valley High 1987 — 1990
diploma, Business/Commerce, General
Ford Michaels Communications February 2014 - Present
AHJ Television / Windsor Advertising April 1998 - Present
RR Broadcasting February 2010 - February 2014
RM Broadcasting April 2004 - June 2007
Adelphia April 1998 - December 2001
Great Music January 1999 - January 2000
R Group Broadcasting May 1986 - April 1998
Ronny McCoy's Studio January 1993 - January 1994
KXEZ Burbank; KJQY San Diego September 1989 - December 1989
KIKF 1984 - 1986
Skills
Broadcast Television, Video Production, Marketing, Public Speaking, Media Relations, Creative Direction, Video, TV Production, Radio, Television, Broadcast, New Media, Voice Acting, Advertising, Social Media, Marketing Strategy, Public Relations, Leadership, Social Media Marketing, Press Releases, Marketing Communications, Budgets, Event Planning, Digital Media, Online Advertising, Entertainment, New Business Development, Nonprofits, Team Building, Blogging, Business Development, Strategic Communications, Digital Strategy, Research, Email Marketing, Newsletters, Media Production, Commercials, Community Outreach
Education
KiiS Broadcast Workshop 1979 — 1980
Studied Cartoon Character Voice Acting with Hanna-Barbera's Daws Butler
Boston College 1970 — 1976
Bachelor of Arts, Psychology
M3 Multifamily Media Management, LLC October 2015 - Present
Foundation Software June 2015 - September 2015
Constant Aviation December 2013 - April 2015
Business Aircraft Group February 2013 - June 2013
Charter Air Transport December 2010 - November 2012
Time Warner Cable 2006 - 2008
Adelphia November 2001 - 2006
Cablevision 1999 - 2001
Skills
Media Relations, Budgets, Strategic Planning, Strategic Communications, Marketing Communications, Microsoft Office, Project Management, Leadership, Nonprofits, Marketing, Event Planning, Public Speaking, Customer Service, Policy, Public Relations, Process Improvement, Management, Team Building, Sales, Accounting, Forecasting, Payroll, Analysis, Strategy, Financial Reporting, Government, Training, Finance, Start-ups, Outlook, Operations Management, Human Resources, Contract Negotiation, Program Management, Change Management
Education
Cleveland State University - Cleveland-Marshall College of Law 1997 — 2001
J.D., Law
The Ohio State University 1991 — 1996
B.S., Business Administration
Coty March 2012 - Present
PricewaterhouseCoopers LLC (PwC) 2012 - 2012
B/E Aerospace June 2011 - December 2011
eNeighborhoods September 2005 - June 2011
Adelphia May 2003 - September 2005
WinMill Software July 2000 - May 2003
Incensoft LLC June 1999 - July 2000
Data Executives International October 1997 - June 1999
Northwestern Human Services January 1997 - October 1997
Compass Services November 1995 - January 1997
Skills
Budgets, Business Analysis, Business Strategy, Business Process..., Cisco Technologies, Capital Budgeting, Cloud Computing, Contract Negotiation, Data Center, Disaster Recovery, Databases, E-commerce, Integration, IT Management, Leadership, Management, Microsoft SQL Server, Negotiation, Networking, Process Improvement, Operations Management, Product Management, Product Development, Project Management, Program Management, Requirements Analysis, Quality Assurance, Project Planning, Servers, Security, Software Documentation, Software Development, Strategy, Strategic Planning, Team Leadership, Team Building, Telecommunications, Technical Support, VMware, Troubleshooting, Virtualization, Vendor Management, Enterprise Software, Enterprise Architecture, ITIL, Infrastructure, System Deployment, Storage, IT Operations
Education
Penn State University 1987 — 1993
BS, Ceramic Science and Engineering
Comcast October 2012 - Present
Comcast 2011 - November 2012
Comcast Cable May 2005 - May 2009
Adelphia 1999 - 2004
harron communications 1996 - 1999
Skills
Fiber Optics, RF design, RF Engineering, Network Engineering, Telecommunications, Computer Network..., Optical Fiber, Wireless Networking, Telephony, LAN-WAN, Cabling, WAN, VoIP, Broadband, T1, Wireless, Ethernet, RF, DWDM, Routers, Managed Services, Switches, SIP, Network Design, Routing, DSL, Provisioning, TDM, Co-location, VPN, SIP Trunking, Firewalls, TCP/IP, Carrier Ethernet, Troubleshooting, Unified Communications, IP, Frame Relay, Network Architecture, WiFi, HFC, DOCSIS, SDH, Internet Services, Telecommunications..., MPLS, Network Administration, Call Center, Data Center, Metro Ethernet
Education
New Hampshire Technical Institute
Associates, Telecom Technology /Science
Southern New Hampshire University
Comcast Technical Operations ManagerCable One2005 - 2007
Adelphia 2004 - 2006
Adelphia 2005 - 2005
Adelphia 2004 - 2005
Cox Communications 2003 - 2004
Cox Communications 2001 - 2003
Cox Communications 2001 - 2001
Cox Communications 1998 - 2001
Skills
Wireless, Cable Television, Computer Network..., VOD, VoIP, IP, Technical Operations, Customer Satisfaction, Broadband, Fiber Optics, Ethernet, Troubleshooting, Training, Telecommunications, Call Centers, Management, Telephony, DOCSIS, Optical Fiber, IPTV, Network Engineering
Education
Arapahoe Community College 2002 — 2007
Certificate, Broadband Digital Management
Jones International University 1999 — 2007
Master Technician Certification (CPE), Technical
Arapahoe Community College 1999 — 2002
Certificate, Broadband Operations
Jones International University 1999 — 2002
Master Technician Certificate (Headend), Technical
Jones International University
Master Technician Certification (HFC), Technical
Fleet Laboratories August 2008 - February 2014
Fleet Laboratories August 2004 - August 2008
Adelphia September 2003 - July 2004
GE Financial Assurance November 2001 - July 2003
GE Financial Assurance December 1998 - November 2001
Bellsouth Communications Inc June 1997 - December 1998
Skills
Accounting, Analysis, Business Analysis, Budgets, Cost Benefit, Data Analysis, Documentation, Expenses, Forecasting, Help Desk Support, Insurance, Leadership, Microsoft Excel, Microsoft Office, Pharmaceutical Industry, Process Improvement, Six Sigma, Software Documentation, Training, Troubleshooting
Education
Lynchburg College 1995 — 1997
Bachelor's Degree, Accounting, 3.8 GPA
Central Virginia Community College
Associate's Degree, Accounting
Central Virginia Community College
Associate's Degree, Business Administration and Management, General
Bradford Regional Medical Center (Upper Allegheny Health System) February 2015 - Present
St. Bonaventure University June 2007 - November 2013
CJ's Family Dining and Freeze December 2013 - January 2015
Charles Cole Memorial Hospital June 2005 - June 2007
Bradford Hospital Foundation October 2003 - January 2005
Adelphia 2005 - 2005
Skills
Event Planning, Public Speaking, Public Relations, Fundraising, Customer Service, Management, Recruiting, Training, Process Scheduler, Event Management, Social Media, Social Networking, Marketing Communications, Nonprofits, Press Releases, Social Media Marketing, Marketing, Facebook, Advertising, Leadership, Volunteer Management, Budgets, Outlook, Project Planning, Community Outreach, Time Management, Newsletters, Research, Program Development, Editing, Strategic Planning, Higher Education, Grant Writing, PowerPoint
Education
Gannon University 2015 — 2017
Associate’s Degree, Business Administration and Management, General
Institute for Integrative Nutrition 2013 — 2014
Certification, Health Coach
Saint Bonaventure University 2008 — 2010
Hospitality Management
Port Allegany 1979 — 1984
TREC Group August 2013 - Present
Focus Fiber February 2012 - July 2013
Fiber Engineering and Design February 2004 - February 2012
RCN January 2000 - February 2004
Adelphia July 1997 - January 2000
Primestar January 1994 - July 1997
Skills
Construction, Telecommunications, Wireless, Vendor Management, Fiber Optics, Broadband, Cross-functional Team..., Telephony, Team Leadership, Network Design, Product Management, Project Management, Management, Networking, Optical Fiber, GSM, Integration, Engineering, ROW, Telecommunications..., Cellular Communications, Microwave, UMTS, Testing, System Deployment, DWDM, 3G, RF, 4G, Program Management, Project Planning, Systems Engineering, LTE, Troubleshooting, Rollout, Telecommunications..., FTTx, VoIP, IP, Ethernet, Cabling, Managed Services
Education
Eindhoven University of Technology 1982 — 1982
Dunwoody College of Technology 1981 — 1982
University of Wisconsin-Stout 1980 — 1981
Nationwide Insurance August 2008 - Present
Adelphia June 2000 - May 2003
Henebry's September 1998 - August 1999
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Customer Service, Office Management, Manufacturing Operations, Property & Casualty..., Leadership, Sales, Event Management, Call Centers, Insurance, Customer Satisfaction, Access, Event Planning, Time Management, Health Insurance, Employee Benefits, Training, Data Entry
Education
National College 2004 — 2008
Bachelor of Business Administration (BBA), Business Administration and Management, General
National College 2004 — 2008
Bachelor's in Business Adminstration and Management, Business Administration and Management, General
Canepa Media Solutions 2006 - Present
Adelphia 1998 - 2006
Northern Ohio Interconnect 1993 - 1998
Rainbow Advertising Services 1988 - 1993
Cablevision 1985 - 1989
Cablevision 1985 - 1988
Skills
Radio, Broadcast, Advertising, Video Production, Television, Production, Integrated Marketing, Marketing Communications, Marketing Strategy, B2B, Video Editing, Media Buying, Media Planning, Website Development, Video, Creative Direction, Brand Development, Content Management, Online Advertising, Digital Media, Copywriting, Digital Marketing, New Media, Social Media Marketing, Online Marketing, Advertising Sales, Email Marketing
Education
Bowling Green State University 1984 — 1986
Communications and Psychology
Classic Graphics May 2011 - Present
Billy Graham Evangelistic Association 2009 - 2014
Carowinds March 2009 - October 2012
GMS Solutions 2004 - 2011
Catawba Direct Marketing Solutions June 2008 - May 2010
Hickory Printing Solutions May 2007 - May 2008
Erie Community College January 2004 - May 2007
Elim International November 2004 - January 2006
Adelphia 2002 - 2004
Joshua Revolution / WNY Youth for Christ May 2001 - February 2002
Skills
Direct Marketing, Email Marketing, Direct Mail, Social Media, Marketing, Digital Printing, Event Planning, Event Management, CRM, Leadership, Market Research, Management, Sales, Product Development, Training, Marketing Communications, New Business Development, Social Media Marketing, Marketing Strategy, Advertising, Customer Service, Strategic Planning, Offset Printing, Account Management, Sales Management, B2B, Print Management, Digital Marketing, Project Management, Strategy, Direct Sales, Online Marketing, Trade Shows, Integrated Marketing, Solution Selling, Strategic Partnerships, Retail, Sales Process, Sales Operations, Lead Generation, Team Building, Product Marketing, Purchasing, Team Leadership, Social Networking, Time Management, Salesforce.com, Public Relations, Fundraising, Brand Development
Education
SUNY Empire State College 2003 — 2004
Bachlors, Business Management and Economics, Marketing
Erie Community College 1982 — 2003
Associates, Visual Communications / Print Production Managment
St Francis HS 1977 — 1981
Orange County Government February 2015 - Present
Full Sail University 2007 - 2012
Full Sail University 2007 - 2012
Full Sail University 2007 - 2012
Full Sail University 2007 - 2012
Amazon.com 2006 - 2007
Starbucks July 2002 - September 2006
The New London 2002 - 2002
LEARN 2000 - 2001
Adelphia 1995 - 2000
Skills
Graphic Design, Workshop Facilitation, Customer Service, Administrative..., Database Administration, Software Documentation, Workshops, Human Resources, Statistics, Budgets, Adobe Director, GUI, Leadership Development, Training, Staff Development, Higher Education, Recruiting
Education
Boston University 1992 — 1994
Bachelor's Degree, Communications
Middlesex Community College 2001 — 2003
Certificate, Multimedia
Comcast Cable Communications2003- 2011 January 2003 - February 2011
Adelphia January 2001 - January 2003
Comcast Cable Communications January 1997 - January 2000
Comcast Satellite Communications January 1996 - January 1997
Comcast Cable Communications January 1991 - January 1996
Skills
Email Marketing, Strategic Planning, Marketing Communications, Market Planning, Advertising, Marketing, Direct Marketing, Competitive Analysis, Marketing Strategy, Strategy, Forecasting, Strategic Communications, Customer Service, Sales, Product Launch, Integrated Marketing, Customer Retention
Education
Michigan State University
B.A, Marketing
First Niagara Bank September 2015 - Present
First Niagara Bank February 2012 - September 2015
Sitel June 2009 - February 2012
ClientLogic October 2005 - June 2009
Adelphia January 2002 - April 2005
ClientLogic November 1999 - April 2002
Skills
Active Directory, Servers, Group Policy, Windows 7, SCCM, System Deployment, Windows Server, XP, Windows XP, Network Administration, Operating Systems, Troubleshooting, Computer Hardware, Windows, Microsoft Technologies, Hardware, ITIL, TCP/IP, Security, WSUS, DHCP, VMware, VMware ESX, DNS, KMS, Norton Ghost, Technical Support, Software Documentation, Software Installation, Networking, Windows Vista, Printers, Dell PowerEdge Servers, Powershell, VBScript, Batch Files, Virtualization
Education
Erie Community College 1994 — 1997
Associates, Applied Science
TBD 2009 - 2009
Comcast 2004 - 2009
Adelphia 2001 - 2004
ISP Channel 1999 - 2001
MediaOne 1995 - 1998
Education
California State University-Fullerton
B.A., Business Administration
University of Phoenix
M.B.A
Digital Bard 2004 - Present
The Universe June 1984 - Present
Digital Bard 2014 - 2015
Adelphia 2001 - 2003
GS Communications 1997 - 2001
Skills
Video Production, Web Video, Video, Online Advertising, Video Editing, Television, Media Production, Commercials, Post Production, Videography, Final Cut Pro, Digital Video, Producing, Dvd, Radio Producing, HD Video, Advertising, Social Media Marketing, Radio, Social Media, Camera
Education
Shippensburg University of Pennsylvania 1987 — 1989
B.A., Communications/Journalism
Ryan Homes August 2015 - Present
Adelphia October 2013 - August 2015
RestoreCore, Inc. August 2012 - August 2014
Madison Apartment Group March 2008 - August 2012
ADP February 2006 - March 2008
Skills
Property Management, Leases, Real Estate, Sales, Negotiation, Human Resources, Customer Satisfaction, Contract Negotiation, Marketing, Sales Management, Customer Service, People Skills, Training, Employee Relations, Outlook, Marketing Strategy, Public Speaking, Selling, Event Planning, Restoration, Team Building, Commercial Real Estate, Renovation, Residential Homes, Apartments, New Business Development, Mold Remediation, Budgets, Account Management, Cold Calling, Business Development, Leadership, Customer Retention, Management, Direct Sales, Operations Management, Small Business
Education
Pennsylvania State University-Penn State Berks 2002 — 2006
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Antietam High School
Pebbleton Press May 2004 - Present
Rhee Gold Companies 2012 - Present
Town of Duxbury Council on Aging March 2014 - Present
Comcast Spotlight September 2006 - December 2008
Adelphia Media Services April 2002 - August 2006
Adelphia March 2000 - April 2002
Battelle March 1999 - March 2000
RMC Interactive June 1997 - August 1998
Brookline Cable Community Trust August 1989 - August 1993
Factory Mutual July 1987 - August 1989
Skills
Television, Marketing, Graphic Design, Newsletters, Video, Digital Media, Marketing Communications, Illustrator, Leadership, Social Media, Research, Media Buying, Advertising, Film, Direct Marketing, Photography, Email Marketing, Online Advertising, CRM, Media Planning, Social Media Marketing, Illustration, Editing
Education
Cape Cod Community College 2014 — 2014
Certificate, Social Media
Ringling College of Art and Design 1993 — 1997
BFA, Computer Animation
Syracuse University 1982 — 1983
MS, Telecommunication - Television/Film
Purdue University 1979 — 1983
BA, Mass Communication: Radio/TV and Interdisciplinary Film
College of St Mark and St John 1981 — 1982
Study Abroad
University of Vermont December 2014 - Present
State of Vermont January 2014 - December 2014
Middlebury Interactive Languages March 2013 - November 2013
e-Corporate English April 2011 - February 2012
Comcast 2003 - 2011
Adelphia 1991 - 2003
Adelphia 1988 - 1991
Skills
Performance Metrics, Call Center, Performance Management, Call Recording, Training &..., Team Leadership, Workforce Management, Coaching, Staff Development, Customer Satisfaction, Microsoft Office, Customer Support, Computer Proficiency, Hiring Employees, Best Practices, Cross-functional..., Training, Process Improvement, eWFM, RTA, Call Centers, Business Process..., Troubleshooting, Call Logging, Leadership, Customer Experience, Technical Support, Team Management, Management, Time Management, Customer Service, Sales, Start-ups, B2B, Customer Retention, Salesforce.com, Employee Training, Team Building, Leadership Development, Account Management, Vendor Management, Teamwork, CRM, E-Learning, Telecommunications
Education
Johnson State College
BA, Business Administration
S & P Data June 2011 - Present
BCS Consulting Services May 2006 - Present
CentraComm Communications February 2009 - March 2011
Fundamental Financial November 2006 - September 2007
Vonage October 2003 - May 2006
Vonage America 2003 - 2006
Adelphia March 2000 - May 2003
PrimeStar 1997 - 1999
Continental Cablevision 1982 - 1998
Media One 1982 - 1998
Skills
CRM, Start-ups, Strategy, Business Development, Call Center, Project Management, Call Centers, Outsourcing, Executive Management, Human Resources, Customer Experience, Leadership, Business Strategy, Strategic Partnerships, Program Management, Employee Relations, Cross-functional Team..., Marketing, Telecommunications, Operational Excellence, Customer Satisfaction, Mergers & Acquisitions, Mergers, Technical Support, Vendor Management, Management, Business Process..., Training, Strategic Planning, Change Management, Operations Management, SaaS, Talent Management, Security, New Business Development, Sales, Account Management, BPO, Process Improvement, Team Leadership, Team Building, Enterprise Software, Performance Management, Customer Service, Business Analysis, B2B, P&L Management, Business Transformation, Sales Management, Customer Retention
Education
CTAMU - Harvard Business School 1990 — 1990
Executive Development Certificate
Bowling Green State University 1974 — 1980
BA
monroeville
GEICO October 2014 - Present
GEICO September 2007 - Present
Adelphia July 2001 - May 2006
Skills
Project Management, Software Documentation, SharePoint, Customer Service, Databases, Cross-functional Team..., Microsoft Office, Process Improvement, Visio, Customer Experience, Workforce Management, Call Centers, Business Analysis, SDLC, Call Center, Vendor Management, Team Building, Telecommunications
Education
Canisius College
Bachelor of Science (BS), Business Management/MIS
Cleveland State University - Cleveland-Marshall College of Law
Children's Hospital January 2010 - August 2013
Starbucks Coffee Company January 2007 - September 2009
Ultimate Electronics 2006 - 2007
Adelphia 2003 - 2007
AT&T Broadband 1999 - 2002
Legacy 1998 - 1999
Skills
Recruiting, Microsoft Office, Customer Service, Microsoft Excel, Facilities Management, Vendor Management, Leadership, Budgets, Project Management, Process Improvement, Change Management, Team Building
Education
Colorado State University
Bachelor of Arts Degree in Social Sciences
University of Denver - Daniels College of Business
Master’s Degree in Real Estate and Construction Management
AT&T Global Services September 2010 - Present
Falconwood, Incorporated July 2010 - September 2010
PeopleclickAuthoria July 2008 - July 2010
Journey 2008 - 2010
Carquest September 2007 - June 2008
Cisco Systems September 2006 - July 2007
Stragetic Technologies July 2004 - August 2005
Liggett Vector Brands May 2001 - February 2004
AT&T July 2000 - May 2001
Adelphia 1998 - 2000
Skills
Analyzing IPS threats, SOC manager, Troubleshooting..., Firewalls, IPS, Troubleshooting, Analysis, SoC, VPN, Checkpoint, Routers, Security, Switches, ASA, Intrusion Detection, SSL VPN, PIX, WAN, Network Security, IDS, Proxy, Cisco, Fortinet, Bluecoat, Vulnerability Assessment, Endpoint Security, Network Design, Anti-spam, Cisco Security, CCNA, Encryption, Network Administration, Cisco Technologies, LAN-WAN, Cisco ASA, Cisco Routers, Juniper, Networking, CISSP, OSPF
Education
Santa Fe University of Art and Design 1983 — 1991
Accounting
Albuquerque TVI 1981 — 1983
Associate Degree, Accounting
Manzano High School 1975 — 1978
Curundu 1971 — 1975
American Transmission Co. December 2014 - Present
Orlando Utilities Commission September 2011 - November 2014
Colorado Springs Utilities February 2010 - September 2011
The TriZetto Group October 2008 - February 2010
Reliance Globalcom July 2008 - September 2008
Time Warner Cable August 2006 - July 2008
Adelphia August 2003 - August 2006
Actiontec Electronics May 2001 - March 2003
Skills
Software Documentation, System Administration, Penetration Testing, Computer Security, VLAN, VPN, Checkpoint, Visio, LogRhythm, Network Security, Security, Joomla, Photoshop, Program Management, CCNA, DNS, Microsoft Excel, Tape Management, Routing, Routers, Project Planning, TCP/IP, BGP, Avaya, QRadar, BMC Remedy, Information Security, LAN-WAN, IPS, IP, Wireless, Leadership, Troubleshooting, ITIL, Firewalls, Cisco Technologies, Network Administration, EIGRP, OSPF, Technical Support, Team Leadership, IT Management, RIP, Juniper, Project Management, Data Center, Linux, Networking, Unix, SharePoint
Education
Pikes Peak Community College 2007 — 2008
Certificate
University of Colorado Colorado Springs 1998 — 2002
B.S.
SANS
CSG Systems, Inc. 2007 - Present
Comcast September 2005 - February 2007
Adelphia March 1996 - August 2005
Skills
Project Management, Systems Analysis, System Configuration, Process Improvement, Telecommunications, Integration, Vendor Management, Billing Systems, Call Center, System Deployment, Requirements Analysis, Network Architecture, ITIL, Call Centers, IT Service Management, Cross-functional Team..., Product Management, VoIP, Management, Networking, Analysis, Mobile Devices, IT Management, Cloud Computing, IT Strategy, CRM, Business Process, Broadband, Software Project...
Education
California Lutheran University 1997 — 1999
MBA, Information Technology
University of California, Santa Barbara 1992 — 1994
BA, Law and Society
Time Warner Cable April 2014 - Present
Time Warner Cable October 2009 - April 2014
Time Warner Cable March 2007 - February 2010
Adelphia March 2005 - March 2007
Adelphia November 2003 - March 2005
Code:Net March 2003 - November 2003
Skills
Telephony, VoIP, Technical Support, Call Centers, Troubleshooting, Routers, Telecommunications, TCP/IP, Ethernet, Customer Satisfaction, Workforce Management, Call Center, Network Administration, Enterprise Software, Customer Experience, Customer Retention, Wireless
Education
Colorado State University-Global Campus 2010 — 2014
Bachelor's Degree, Information Technology
DeVry University 2001 — 2003
Associate's Degree, Computer Information Systems
DIRECTV October 2004 - Present
Adelphia October 2002 - September 2004
DIRECTV Latin America January 2000 - July 2002
DIRECTV Latin America October 1995 - January 2000
Kodak June 1985 - October 1995
Education
University of Rochester - Simon Business School 1988 — 1990
MBA, Finance
Niagara University 1983 — 1985
BBA, Accounting
State University of New York - System 1981 — 1983
AAS, Accounting
Colorado Springs Utilities September 2013 - Present
Colorado Springs Utilities October 2001 - September 2013
Adelphia October 1997 - October 2001
PageNet, Los Angeles May 1993 - September 1997
Skills
Leadership Development, Workforce Planning, Performance Management, Instructional Design, Succession Planning, Change Management, Coaching, Training, Talent Acquisition, Talent Management, Process Improvement, Team Building, Human Resources, Strategic Planning, Organizational..., Leadership, Management, Performance Improvement, System Administration, Personnel Management, Deferred Compensation, Employee Benefits, Program Management, Call Centers, Policy, Applicant Tracking..., Employee Training, Organizational..., Staff Development, College Recruiting, Interviews, Blended Learning, Workshop Facilitation, Career Counseling, HR Policies, Executive Leadership
Education
Sonoma State University 1985 — 1989
BA, Communication Studies
Professional Golf Events January 2001 - Present
Adelphia September 1998 - January 2001
Helicon Cable Communications May 1997 - September 1998
Education
Middle Tennessee State University 1991 — 1993
Bachelor of Science, Communications
Pellissippi State Community College 1988 — 1990
Associates Degree, Communication and Media Studies
New Era Cap March 2006 - Present
Adelphia Cable 2003 - 2006
Adelphia 2003 - 2006
Skills
Cisco Networking, Unix, VMware ESX, Netbackup, SAP Basis, Business Objects, MPLS Networking, IPSec, LifeSize Video...
Education
State University of New York College at Fredonia 1998 — 2000
The Ritz-Carlton, Residential Operations April 2013 - Present
The Ritz-Carlton Golf Club & Spa, Jupiter November 2005 - January 2013
Adelphia June 2005 - November 2005
Ad Management Systems February 2004 - June 2005
Merck 2003 - 2004
NBC Cable April 1999 - August 2002
Telemundo 2000 - 2002
GEMS TV 1999 - 2001
Sanga International August 1998 - April 1999
Scientific-Atlanta April 1990 - August 1998
Skills
Marketing Strategy, Event Management, Marketing, Direct Marketing, Brand Management, Marketing Communications, Social Media Marketing, Public Relations, Strategic Planning, Advertising, Event Planning, Budgets, Market Planning, Business Planning, Hotels, Leadership, Hospitality, Strategy, Start-ups, Sales, Strategic Partnerships, Email Marketing, Trade Shows, Retail, Online Marketing, Newsletters, Selling, Customer Service
Education
Georgia State University 1991 — 1995
MBA, International Marketing
University of North Carolina at Chapel Hill 1984 — 1988
Bachelor of Science, French Education
Digital Insight Senior Project ManagerIntuitAugust 2011 - Present
Intuit 2007 - Present
Intuit Financial Services 2001 - Present
Adelphia Communications 1999 - 2005
Adelphia 1999 - 2005
Skills
SDLC, Payments, Risk Management, Program Management, Strategic Planning, Vendor Management, Agile Project Management, Software Project..., Visio, SaaS, Mobile Payments, Mobile Banking, CRM, Internet Banking, SharePoint, Strategic Partnerships, Process Improvement, Product Management, Agile Methodologies, E-commerce, Project Portfolio..., Business Analysis, Enterprise Software, Project Management, Cross-functional Team..., Software Development, Requirements Analysis, Electronic Payments, Team Leadership, User Experience
Education
Moorpark College 1993 — 1997
Charter Communications September 2011 - Present
Charter Communications September 2007 - October 2011
Time Warner Cable August 2006 - July 2007
Adelphia August 2001 - July 2006
Comcast and Jones Intercable May 1990 - August 2001
Skills
Project Management, Franchising, Cross-functional Team..., Process Improvement, Leadership, Change Management, Broadband, Call Center, Telecommunications, Vendor Management, Fiber Optics, Executive Management, Sales Management, Call Centers, Management, Customer Service, Customer Experience, Strategic Partnerships, Project Planning, Product Management, New Business Development, Strategy, P&L Management, Contract Negotiation, Budgets, Mergers & Acquisitions, Operations Management, Team Building, Troubleshooting, VoIP, Integration, Team Leadership, Forecasting, Account Management, Customer Satisfaction, Product Marketing, Competitive Analysis, Wireless, Start-ups, Optical Fiber, Program Management, Advertising, CRM, Customer Retention, Quality Assurance, Sales Operations, Sales, Direct Sales, Income Statement, Ethernet
Education
Drexel University - College of Business and Administration 1960 — 1964
BS in Business Administration, Retail Management
Kelly Services 2010 - Present
TecAccess LLC November 2005 - September 2010
Adelphia 1992 - 2010
Skills
Training, Vendor Management, Accessibility, Software Documentation, Program Management, Process Improvement, Project Management
Education
Altmar Parish Williamstown High School 1989 — 1992
Diploma, General
Kaplan University
Business Management
Time Warner Cable August 2006 - Present
Adelphia 2003 - 2006
Skills
Deferred Compensation, HRIS, Onboarding, Talent Acquisition, Performance Management, Talent Management, Workforce Planning, Succession Planning, Labor Relations, Employee Benefits, Benefits Administration, Human Resources, Recruiting, Employee Engagement
Education
National University 2006 — 2007
Graduate, Business Management-Organizational Development
University of Phoenix-Southern California Campus 1996 — 1999
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Catholic Health System July 2007 - Present
Time Warner Cable 1999 - 2007
Adelphia 1999 - 2007
Citibank September 1985 - August 1999
Citicorp 1985 - 1999
Skills
Process Improvement, Vendor Management, Software Documentation, Project Management, Visio, Business Analysis, PMP, Business Process..., Databases, Disaster Recovery, IT Strategy, Integration, Program Management, Requirements Analysis
Education
State University of New York - System 1981 — 1985
Bachelor of science, Business Administration and Management, General
MLP Cresthaven, Inc. October 2009 - Present
Comcast August 2008 - January 2010
Comcast Cable 2008 - January 2010
Comcast August 2006 - August 2008
cresthaven consulting, inc. April 2006 - October 2006
Adelphia June 2005 - August 2006
Contract Positions June 2004 - June 2005
Arnstein & Lehr April 2003 - July 2004
Xcel Energy August 1988 - June 2003
Skills
Analysis, Call Centers, Internal Communications, Training, Process Improvement, System Administration, Project Management, Marketing Communications, Leadership, Budgets
Education
Florida Atlantic University 2006 — 2009
Concordia College 1984 — 1988
Business administration, German
State University of New York at Buffalo September 2003 - Present
Adelphia 1999 - 2003
SoftBank 1994 - 1999
Skills
DNS, Databases, Disaster Recovery, System Administration, Shell Scripting, Linux, Unix, Integration, Troubleshooting, Servers, Solaris, Microsoft SQL Server, SQL, Firewalls, Access, Network Security, VMware, Virtualization, Java, MySQL, Windows
Education
Canisius College
Bachelor of Science (BS), Management Information Systems
Belding Skills Training & Development November 2008 - Present
Adelphia June 2004 - August 2006
SCTE (Society of Cable Telecommunications Engineers) June 2000 - August 2003
GMAC Mortgage June 1998 - April 2000
CIGNA 1990 - 1995
Skills
Customer Service, Training Delivery, Performance Management, Coaching, Staff Development, Team Building, Performance Improvement, Succession Planning, Mentoring, Talent Management, Executive Coaching, Needs Analysis, Management Development, Talent Development, Team Leadership, Onboarding, Team Management, Public Speaking, Adult Education, Vendor Management, Leadership Development, Leadership, Organizational..., Employee Engagement, Management, Workshop Facilitation
Education
Penn State University 1995 — 1997
Masters (MEd), Adult Education/Human Resource Development
University of Pittsburgh
Bachelor's degree, Education/Psychology
Kaiser Permanente July 2015 - Present
Kaiser Permanente July 2014 - July 2015
Fortner, Bayens, Levkulich & Garrison, P.C. July 2011 - July 2014
IBM Global Services (Contractor - Artech Information Systems) October 2010 - July 2011
United States Census Bureau April 2010 - August 2010
Janus Capital Group July 2007 - October 2008
Jefferson Wells June 2005 - June 2007
Adelphia 2005 - 2007
HSBC June 2003 - July 2005
North American Company for Life and Health (NACOLAH) March 2000 - June 2003
Skills
SOX, Internal Audit, Security, Risk Management, IT Risk, Sarbanes-Oxley Act, Information Technology, Integration, Business Process, Information Security, IT Management, SDLC, ITIL, Business Process..., Risk Assessment, Sarbanes-Oxley, Business Analysis, Software Documentation, Visio, Auditing, IT Audit, Internal Controls, CISA, Penetration Testing, Financial Risk, Information Security..., PCI DSS, Business Continuity, COBIT, SAS70, Governance, CISSP, ISO 27001, CTGA (Certified TG3..., CISM, Vulnerability Management, Enterprise Risk..., Security Audits, Vulnerability Assessment, Security Awareness, Business Continuity..., Security Policy, Data Security, NIST, Application Security, Security Architecture..., Computer Security, Computer Forensics, Disaster Recovery, IT Risk Management
Education
Norwich University 2006 — 2008
Masters, Information Assurance
DeVry Institute of Technology 1997 — 1999
BS, Accounting
The University of Vermont Medical Center September 2015 - Present
Green Mountain Coffee Roasters August 2013 - September 2015
Green Mountain Coffee Roasters April 2012 - August 2013
Green Mountain Coffee Roasters October 2010 - April 2012
Green Mountain Coffee Roasters December 2007 - October 2010
Chittenden County Transportation Authority 2006 - 2007
Adelphia 2005 - 2006
Frontier Communications 1989 - 2002
Skills
Employee Relations, Onboarding, HRIS, Organizational..., Performance Management, Talent Management, Workforce Planning, Talent Acquisition, Labor Relations, Employee Benefits, Human Resources, New Hire Orientations, Employment Law, Leadership Development, Recruiting, Organizational Design, Conflict Resolution, Training, Technical Recruiting, Sourcing, Interviews, Employee Training, Organizational..., Personnel Management, Coaching, Job Descriptions, PeopleSoft, Union Avoidance, Leadership, Career Development, Job Evaluation, Taleo, FMLA, Management, College Recruiting, Payroll, Applicant Tracking..., HR Policies, Hiring, Resume Writing, Employee Handbooks, Employee Engagement, SPHR, Workers Compensation, ADP Payroll
Education
Southern New Hampshire University 2011 — 2015
Master of Business Administration (MBA)
Marist College 1994 — 1998
Bachelor
Move, Inc. August 2006 - Present
Adelphia 2006 - 2006
Verizon December 1999 - 2003
Skills
Product Marketing, Online Marketing, Product Management, Lead Generation, Advertising, Online Advertising, Email Marketing, Marketing, SEO, Digital Strategy, Digital Marketing, Account Management, B2B, Salesforce.com, Start-ups, Public Speaking, Marketing Strategy, Web Analytics, Customer Acquisition, Sales, Mobile Marketing, PPC, CRM, Strategic Partnerships, Direct Marketing, Analytics, Social Media Marketing, Digital Media, Competitive Analysis, Google Analytics, Market Research, Integrated Marketing, SEM, E-commerce, Strategy
Education
California Lutheran University 1994 — 1999
BA, Communications; Political Science
Time Warner Cable Business Class July 2012 - Present
Time Warner Cable Business Class July 2009 - Present
Adelphia March 2005 - July 2009
Adelphia March 2001 - March 2005
Century Communications August 1998 - March 2000
Skills
Broadband, Vendor Management, Strategic Partnerships, Call Centers, Television, Digital Media, Customer Experience, Mobile Devices, Leadership, VoIP, Customer Retention, Product Management, Management, VOD, Mentoring, Leadership Development, Strategic Hiring, Relationship Building, Telecommunications, Premise Wiring, Managed Services, Telephony, Wireless, IP
Education
Mt. San Antonio College
General Studies, Some College
The Doctor Who Audio Dramas January 2011 - Present
Buckhead Pet Pals 2008 - Present
Barking up the Right Tree 2008 - Present
StarwarsFanWorks.com February 2000 - Present
Intelliteach April 2009 - April 2013
Kodak Dental Systems January 2006 - March 2006
Verso Technologies May 2005 - December 2005
Adelphia 2000 - 2004
Prime Communications December 1999 - October 2000
Homenet Communications July 1998 - September 1999
Skills
Troubleshooting, Computer Hardware, Windows 7, XP, Customer Service, Help Desk Support, Teamwork, Technical Support, Proofreading, Copy Editing, Research, Outlook, Microsoft Word, Microsoft Office, Microsoft Office 2007, Microsoft Office 2003, Voice Over, Voice Acting, Voiceovers, Acting, Active Directory, Networking, Software Documentation, Windows Server, OS X, HTML, Printers, Wireless Networking, Call Centers, Remote Desktop, Laptops, Microsoft Exchange, Citrix, Software Installation, Windows
Education
Macon State College 2007 — 2015
Information Technology
Middle Georgia State University 1994 — 1996
Psychology, Speech & Drama, Voice
Northside High School 1991 — 1994
Diploma, College Prep & Gifted Program
Comcast Cable June 2010 - Present
Comcast Cable July 2007 - June 2009
Comcast Cable March 2003 - July 2007
Adelphia December 2001 - March 2003
AT&T Cable / TCI April 1998 - December 2001
Skills
Troubleshooting, Broadband, Optical Fiber, Telecommunications, Cabling, Telephony, Call Centers, Fiber Optics, VoIP, Computer Network..., VOD, IP, Ethernet, Provisioning, Wireless, Routers, DOCSIS, Network Design, Software Installation, Switches, Networking, Radio, Video Production, Video Editing, HD Video
Education
Art Institute of Colorado 1989 — 1990
Associate of Arts (AA), audio/video production
Indiana University of Pennsylvania 1986 — 1988
Music Teacher Education
Richland High School
Richland High School
Richland High School
Richland High School
MDT Technical September 2014 - Present
MDT Technical October 2012 - September 2013
Comcast July 2008 - December 2011
Organic People Inc May 2007 - December 2011
Organic People Inc May 2007 - December 2011
Comcast Jackson MS May 2007 - May 2008
Adelphia Communications January 2000 - July 2006
Adelphia January 2000 - July 2006
Adelphia Communications 2000 - 2006
Charter Communications/Helicon January 1997 - January 2000
Skills
Telecommunications, Billing, Billing Systems, Customer Service, Broadband, Customer Relations, Call Center, Excel, Amdocs/DDP, DDP, DST, Process Improvement, Business Analysis, Outlook, Customer Satisfaction, Microsoft Excel, Leadership, Budgets, Vendor Management, Coaching, Troubleshooting, Change Management, Cross-functional Team..., Databases, Forecasting, Project Planning, Data Mapping, Project Management, Invoicing, Business Process..., Requirements Analysis, Management, Data Analysis, Provisioning, Software Documentation, Reference Data, Operations Management, Analysis, Training, SharePoint, Software Project..., Integration, Team Leadership, Product Management, Team Building, Call Centers
Education
Telecommunications Industry
Certificates, Cable Data, DST Innovis, Amdocs DDP
Massasoit Community College
Accounting & Business Law
DayOne Systems June 2013 - Present
Lufkin-RMT November 2012 - March 2013
DayOne Systems June 2012 - March 2013
Time Warner Cable November 2001 - December 2011
Adelphia 2001 - 2006
Danka Office Imaging 1997 - 2001
Skills
Solaris, Unix, Troubleshooting, Disaster Recovery, Linux, SQL, Databases, TCP/IP, Data Center, Servers, Integration, Operating Systems, Red Hat Linux, Shell Scripting, Oracle, Microsoft SQL Server, System Administration, Perl, Database Administration, Telecommunications
Education
State University of New York College at Brockport 1993 — 1997
Bachelor of Science (BS), Computer Science
Time Warner Cable March 2014 - Present
Time Warner Cable August 2006 - February 2014
Adelphia Communications 2000 - 2006
Adelphia 1999 - 2006
Skills
Vendor Management, Telecommunications, Cross-functional Team..., Process Improvement, Project Management, Program Management, Project Planning, Broadband, Integration, Troubleshooting, Contract Negotiation, Mobile Devices, Wireless, Product Management, Strategic Partnerships, ITIL, Strategic Planning, IP, SDLC, Strategy, Visio, Budgets, Team Building, Change Management, PMP, Software Project..., Resource Management, Project Delivery, Telephony, Management, Ethernet, Quality Assurance, Business Analysis, Product Marketing, Requirements Analysis, Software Documentation, Business Process..., Team Leadership, Data Center, VoIP, System Deployment, RFP, MS Project, Network Engineering, Fiber Optics, Product Development, Account Management, Operations Management, CRM, Leadership
Education
Occidental College 1987 — 1991
MetroCast Cablevision December 2012 - Present
MetroCast Cablevision September 2010 - December 2012
Thrivent Financial for Lutherans January 2010 - December 2012
Wholesale Electrical Supply August 2008 - January 2011
SCTE (the Society for Broadband Professionals) 1975 - 2011
Charter Communications April 2004 - June 2008
Adelphia 1995 - 2004
Cox Communications 1988 - 1995
Times Mirror Cable Television 1975 - 1988
United States Air Force September 1970 - September 1974
Skills
Leadership, Engineering, System Deployment, VoIP, Telecommunications, Team Building, Wireless, Integration, Program Management, Team Leadership, Operations Management, Cross-functional Team..., IP, Project Management, Strategy, Training, Networking, Fiber Optics, Troubleshooting, Broadband, Process Improvement, Vendor Management, Telephony, Contract Negotiation, Mentoring, Optical Fiber, Call Centers, P&L Management, RF
Education
Kennedy Western University 1999 — 2002
MS, Engineering
Kennedy Western University 1995 — 1999
BSEE, Electrical Engineering
Washington and Jefferson College 1985 — 1987
Management, Business Management
Trinity 1966 — 1970
Kitestring Media January 2013 - Present
Montpelier Public Schools September 2013 - June 2014
Samosaman January 2012 - October 2012
ORCA Media January 2011 - December 2011
ORCA Media March 2004 - December 2010
Videovisions 2007 - 2007
Adelphia May 1990 - March 2004
Skills
Press Releases, Video Production, TV Broacasting, Capital Budgeting, Video Editing, HD Video, Web Video, Television Interviewing, Final Cut Pro, Photoshop, QuickBooks, Broadcast, Music, Digital Media, Entertainment, Video, Post Production, Social Media, Videography, Television, Editing
Education
Lyndon State College 1986 — 1990
BS, Technical Video Production
Lyndon State College
Bachelor of Science (B.S.), Cinematography and Film/Video Production
Kranect June 2015 - Present
Raytheon December 2012 - November 2014
SANS Institute April 2012 - October 2012
VMware October 2008 - April 2012
Xiotech January 2008 - August 2008
Hewlett-Packard October 2007 - January 2008
Seagate Technology March 2006 - September 2007
Hewlett-Packard December 2005 - February 2006
Agilent Technologies January 2004 - October 2005
Adelphia September 2003 - January 2004
Skills
Storage, VMware, Linux, VMware ESX, Virtualization, Fibre Channel, Windows Server, Troubleshooting, Servers, RAID, Unix, Storage Area Networks, SAN, vSphere, iSCSI, HP, System Administration, Operating Systems, Hardware, Solaris, Data Center, Perl, TCP/IP, Linux Server, Red Hat Linux, Linux Desktop, Linux System..., GNU/Linux
Education
Metropolitan State University of Denver 2015 — 2020
Computer Science
University of Colorado Boulder 1991 — 1995
BA, English
Time Warner Cable July 2006 - Present
Adelphia July 2003 - July 2006
Western Communications 1991 - 1996
Western Communications 1991 - 1995
Skills
Telecommunications, Broadband, IP, Wireless, VoIP, Network Engineering, Product Management, Cross-functional Team..., RF, Ethernet, Optical Fiber, Integration, Cisco Technologies, Leadership, Fiber Optics, Program Management, VOD, DWDM, Network Architecture, Network Design, IPTV, Vendor Management, SIP, Telephony, BGP, Routing, Routers, Computer Network..., TCP/IP, DOCSIS, Metro Ethernet, T1, DSL, MPLS, WAN, Wireless Networking, Cabling, Data Center, Managed Services, Mobile Devices, WiFi, System Deployment, LAN-WAN, Cellular Communications, LTE, SDH, Provisioning, Switches, Satellite, Frame Relay
Education
Diablo Valley College 1974 — 1977
Engineering, Physics
Comcast July 2010 - Present
Comcast August 2006 - July 2010
Adelphia 2003 - 2006
Continental Cable 1994 - 1996
Continental Cable 1994 - 1996
Continental Cable 1994 - 1996
Massachusetts Attorney General 1991 - 1994
Skills
Telecommunications, Broadband, Call Center, Sales Management, Strategic Partnerships, Account Management, Forecasting, Cross-functional Team..., Contract Negotiation, Marketing Strategy, Team Leadership, New Business Development, VoIP, Leadership Development, Negotiation, Employee Relations, Coaching, Mergers, Organizational..., Employee Benefits
Education
Suffolk University Law School 1985 — 1989
JD, Law
Bridgewater State University 1981 — 1985
BS, Political Science
____ April 2015 - Present
Mortgage Connect LP May 2013 - April 2015
DataVerify October 2012 - May 2013
DataVerify April 2012 - October 2012
National Real Estate Information Services May 2010 - April 2012
National Real Estate Information Services May 2008 - 2010
National Real Estate Information Services June 2006 - 2008
Adelphia 1998 - 2000
Skills
Title Insurance, Real Estate, Customer Service, Outlook, Selling, Team Building, Management, Sales, Mortgage Lending, Microsoft Excel, Microsoft Word, Marketing, Microsoft Office, Process Improvement, Loan Servicing, Appraisals, Vendor Management, Market Research, PowerPoint, Analysis, Sales Management, Account Management, Windows, Mortgage Banking, Loans, Loan Origination, Customer Satisfaction, Customer Retention, Time Management, Project Management, Visio, Development of..., Event Planning, Team Leadership, Project Planning, Sales Operations, Banking, Negotiation, Leadership, Salesforce.com, Strategic Planning, Business Development, Operations Management, Credit, Mortgage Servicing, New Business Development, Executive Management, Risk Management, Loss Mitigation, Training
Education
Indiana University of Pennsylvania 1999 — 2004
BA, Communications Media
Decisive Communications, Inc. August 2015 - Present
Fiber Technologies Solutions February 2013 - August 2015
Comcast July 2010 - February 2013
Comcast Cable March 2007 - July 2010
Adelphia September 2004 - July 2006
Adelphia Communications 2000 - July 2004
Skills
Analysis, Problem Solving, Excel, Billing Systems, Microsoft Excel, Troubleshooting, Process Improvement, Forecasting, Customer Satisfaction, Bottom-Line Results, Cross-functional Team..., Team Leadership, Team Building, Vendor Management, Bottom Line Results, Optical Fiber, Ethernet, VoIP, Telephony, Operations Management, Wireless, Fiber Optics, Cabling, Financial Analysis, Cable Television, Financial Modeling, Computer Network..., Financial Reporting
Education
Pennsylvania State University-Erie Campus 1998 — 2003
BS, Math and Computer Science
Maria Droste Counseling Center August 2014 - Present
Adelphia 2003 - 2006
Education
Arizona State University 2013 — 2015
Doctor of Behavioral Health, Psychology
Comcast Cable June 2009 - Present
NTELOS February 2009 - June 2009
Comcast July 2006 - December 2008
Adelphia 2000 - 2006
WSLS TV 1996 - 2000
Education
Radford University 1989 — 1993
BS, Communications - Journalism/PR/Marketing
Zito Media July 2010 - Present
Time Warner Cable September 2009 - January 2011
Adelphia 1986 - 2004
Adelphia 1986 - 2004
Skills
Ethernet, Broadband, Telecommunications, Networking, RF, Engineering, VoIP, Project Management, Video, Optical Fiber, IP, Telephony, Call Centers, Computer Network..., DOCSIS, Wireless, Network Design, DWDM, MPLS, Fiber Optics, Product Development, Cable Television, Cross-functional Team...
Education
State University of New York College at Buffalo 1976 — 1980
ACP Technologies, Inc. March 2015 - Present
Starline USA November 2005 - February 2015
B&L MEDICAL 2004 - 2005
Adelphia 2002 - 2004
Great Lakes Electronic Distributing 1998 - 2001
Fastronics 1992 - 1998
Skills
B2B, Sonicwall, Strategic Planning, New Business Development, Trade Shows, Citrix, Sales Management, VMware, Cisco Technologies, Change Management, Business Planning, Social Media, Team Leadership, Marketing Communications, Budgets, Market Analysis, Disaster Recovery, Marketing Strategy, Business Development, Team Building, Market Planning, Networking, Management, Microsoft Exchange, Vendor Management, Information Technology, Windows, Servers, Leadership, Network Administration, Marketing, Human Resources, Call Centers, SQL, Account Management, Process Improvement, Customer Service, Technical Support, Training, Active Directory, Project Management, Microsoft Office, Analysis, Infrastructure, Troubleshooting
Education
State University of New York at Buffalo 2011 — 2013
Executive MBA, MBA
Canisius College 1989 — 1994
BS, Management
Self Employed Training ConsultantTransurbanApril 2012 - Present
Boathouse Restaurant 2010 - 2012
Boathouse Restaurant 2010 - 2012
Genworth Financial June 2011 - December 2011
Organic People September 2009 - September 2010
Organic People 2006 - 2007
Adelphia 2003 - 2006
Continental Communications 2001 - 2005
Continental Communications 2001 - 2005
Continental Communications 2001 - 2005
Skills
Vendor Management, Coaching, Training Delivery, Change Management, Instructional Design, Business Process, Call Centers, Training, Performance Management, Process Improvement, Strategy, Team Leadership, Program Management, Team Building, Leadership Development, Employee Engagement
Education
Purdue University 2011 — 2013
Masters in Education, Learning Design and Technology
Comcast Cable September 1996 - Present
Adelphia 2002 - 2006
Education
Nassau Community College 1986 — 1989
Liberal Arts
VeriFone November 2010 - Present
Serenity Squared 2007 - Present
H&R Block 2009 - 2010
Outreach Partners Network 2007 - 2007
Adelphia May 2000 - November 2004
Carl's Heating Service May 1992 - June 1998
Education
Eastern Maine Technical College 1992 — 1992
Oil Burner Technician
Northern Maine Technical College 1984 — 1985
Computer Programming
Husson University 1983 — 1984
Business Administration / Computer Programming
CenturyLink Business October 2012 - Present
Time Warner Cable August 2008 - August 2011
Time Warner Cable August 2007 - August 2008
Adelphia January 2004 - January 2007
Skills
Call Center, Customer Satisfaction, Call Centers, Sales, Team Building, Selling, Customer Retention, CRM, Salesforce.com, Management, Customer Experience, Account Management, VoIP, Broadband
Education
Cuyahoga Community College 2000 — 2005
Associates of Arts
Otis Elevator Company July 2014 - Present
Otis Elevator July 2010 - August 2014
Radford High School February 2004 - June 2011
Garrett's and Meg's June 2007 - July 2010
PMT 2006 - 2008
Adelphia 2005 - 2007
Sprint PCS 2004 - 2005
The Roanoke Times 1998 - 2003
New Dominion Wilderness School 1997 - 1998
Skills
Sales, Advertising, Customer Service, Marketing, Coaching, Selling, Social Media, Sales Presentations, Leadership, Strategic Planning, Public Speaking, Online Advertising, Team Building, Account Management, New Business Development, Sales&Marketing, Marketing Strategy, Marketing Communications, Social Networking, Salesforce.com, Management, Editing, Mechanical Aptitude, Blueprint Reading, Electrical Repairs, Elevators, Sports Coaching
Education
Hampden-Sydney College 1991 — 1995
BA, Classical Studies
Allegany Arc November 2013 - Present
Allegany Rehabilitation Associates, Inc May 2006 - October 2013
Adelphia February 2003 - May 2006
Scio Central School September 2000 - February 2003
Skills
Mental Health, Nonprofits, Employee Relations, Human Resources, Organizational..., Performance Management, Research, Public Speaking, Training, Recruiting, HRIS, Leadership Development, Benefits Administration, Employee Benefits
Education
Houghton College 1995 — 1999
Compassion International October 2000 - Present
Adelphia May 2000 - September 2000
Chatan Cho Junior High School Okinawa Japan September 1991 - May 1995
Skills
Volunteer Management, Fundraising, Customer Service, Public Speaking, Community Outreach, Event Planning, Microsoft Office, Training, Leadership, Program Management, Team Building, Strategic Planning, Social Media, Project Management, Capacity Building, Leadership Development, Software Documentation, Microsoft Excel, Windows 7, PowerPoint
Education
Florida Community College at Jacksonville
Tranquility High School, Tranquility CA
Al Serra Chevrolet March 2006 - Present
Pikes Peak Utility Contractors 2005 - March 2006
Adelphia 2000 - May 2005
Skills
Customer Satisfaction, Microsoft Excel, Accounts Receivable, Automotive, Vehicles, Customer Retention, Automobile, Team Building, Accounting, Process Improvement, Profit, Sales Management, Telephone Skills, Administrative..., Data Entry, Purchasing, Sales, Customer Service
Education
Everest College-Colorado Springs
Medical Billing & Coding
Indiana Printing & Publishing Co. November 2013 - Present
Indiana Printing & Publishing Co. April 2007 - November 2013
S&T Bank 2004 - 2007
Adelphia 1999 - 2004
Smith Bus Company 1995 - 1999
Sundance Graphics 1994 - 1995
The Fults Companies 1987 - 1994
Dallas Times Herald 1982 - 1987
Studio 2 Marketing & Advertising 1981 - 1982
Skills
Corporate Identity, Advertising, Sales, Newsletters, Graphic Design, Adobe Creative Suite, Customer Service, Space planning, Company Newsletters, Typography, Teamwork, Teaching, PowerPoint, Variable Data Printing, Interior Design, Kitchen & Bath Design, Print, Marketing
Education
Derry High School
Indiana University of Pennsylvania
Bachelor of Science (BS), Family and Consumer Sciences/Human Sciences Business Services
The University of Texas at Arlington
Hallmark Cards October 2012 - Present
Moose Lodge 992 February 2011 - Present
Undisclosed October 2010 - Present
Liberty Tax Service December 2012 - March 2013
Adelphia 1991 - 2002
Skills
Administrative..., Outlook, Customer Service, Microsoft Excel, Microsoft Office, Account Management, Tax Preparation, Filing, Customer Support, Administrative Work, Client Billing, Tax, Retail Displays
Education
Bryant & Stratton College 1989 — 1991
AOS, Administration
Time Warner Cable February 2012 - Present
Time Warner Cable October 2005 - February 2012
Adelphia 2000 - 2005
Skills
Troubleshooting, Telecommunications, Routers, VoIP, TCP/IP, Switches, Cisco Technologies, WAN, Call Center, Network Design, Network Security, IP, Windows, Vendor Management, Wireless, Networking, Security, Call Centers, Network Administration, Routing, Technical Support, Avaya, Telephony, System Administration, Software Documentation, Ethernet, Windows Server, Servers, VPN, VMware, Active Directory, Hardware, Firewalls, Software Installation, LAN-WAN, DHCP, Microsoft Exchange, Cisco IOS, Network Engineering, DNS, Computer Hardware, Computer Network..., Avaya Technologies, Customer Satisfaction
Education
Kaplan University 2007 — 2009
BS, Information Technology
Erie Community College – South
Associates, General Studies
Star2Star Communications, LLC February 2014 - Present
Hopewell Township Police Department May 2006 - May 2013
Adelphia June 1998 - May 2002
KPMG Peet Marwick August 1997 - October 1998
Automation Research Systems, Limited (ARS) January 1995 - August 1997
Skills
SQL, Project Management, Process Improvement, Web Applications, Microsoft Exchange, Data Warehousing, Databases, Program Management, Training, Network Administration, Troubleshooting, Management, Networking, Microsoft Office, Windows, Access, Strategic Planning, Microsoft Excel
Education
University of Phoenix 2010 — 2012
MBA, Technology Management, A
James Madison University 1994 — 1998
BS, Elementary Education
Brown Security Solutions July 2014 - Present
Red Hawk Fire & Security August 2005 - June 2014
Chubb Fire & Security August 2005 - June 2014
Chubb Fire & Security August 2005 - June 2014
Chubb Fire & Security, a UTC Fire & Security Corporation August 2005 - April 2012
Adelphia February 1995 - March 2004
Cookfair Media January 1994 - December 1994
Rama Group of Companies July 1993 - January 1994
Met Life Insurance Company April 1992 - March 1993
Sears, Roebuck and Company September 1977 - January 1991
Skills
Invoicing, Administration, Customer Service, Accounts Receivable, Outlook, Analysis, Sales, Retail, Training, Performance Management, Budgets, Leadership, Management, Accounting, Employee Training, PowerPoint, System Administration, Payroll, Administrative..., Microsoft Office, Inventory Control, Policy, Teamwork, Operations Management, Strategic Planning, Marketing, Team Building, Process Improvement, Hiring, Security, Administrative..., Human Resources, Account Management
Education
Post University 2009 — 2010
MBA, Business
Bryant Stratton College
Bachelor's degree, Business Administration; General Management
Daemen College
Art Education
Hewlett-Packard September 2007 - Present
HP Enterprise Services 2001 - 2007
ChannelPoint January 2000 - June 2001
Adelphia 1986 - 2000
Skills
Disaster Recovery, IT Operations, Integration, IT Service Management, Enterprise Architecture, IT Management, ITIL, Incident Management, IT Strategy, Solution Architecture, HP, Data Center, Vendor Management, Business Continuity, Service Delivery, Storage Area Networks, High Availability, Storage, Outsourcing, Cloud Computing
Education
Regis University
BS and BA, Business Administration and Org Development
Comcast February 2003 - Present
Adelphia August 2000 - August 2006
S&T Bank October 1995 - August 2000
Skills
Legal Research, Legal Writing, Administrative Support, Contract Negotiation, Government
Education
Westmoreland County Community College 1993 — 1995
Associates Degree, Legal Assisting
Saint Vincent College 1991 — 1993
N/A, Accounting
Centre County United Way May 2013 - Present
Windstream Communications September 2012 - Present
Windstream Communications 2011 - September 2012
Geisinger Health Plan September 2006 - March 2011
Adelphia June 1996 - March 2006
PNC Bank 1992 - 1996
Skills
Fundraising, Customer Relations, Public Relations, Sales Management, Team Building, Exceeding Goals, Customer Service, Account Management, Marketing, Training, Cold Calling, New Business Development, Public Speaking, Marketing Communications, Advertising, Sales Process, Sales, Direct Sales, Social Media Marketing, Salesforce.com, Sales Presentations, Selling, Leadership, Solution Selling, Customer Retention, Customer Satisfaction
Education
Bellefonte High School
Penn State University
Business, Communication
Liberty Cablevision of Puerto Rico June 2003 - Present
Adelphia November 1994 - May 2003
Group director March 1986 - October 1994
Skills
Telecommunications, Sales Management, Direct Sales, Marketing Strategy, New Business Development, Sales Operations, Business Strategy, Account Management, Product Development, Sales, Management, Advertising, Business Planning, Solution Selling, Strategic Planning, Event Management, Customer Satisfaction, Product Management, Wireless, Team Leadership, CRM, Strategy, Negotiation, Contract Negotiation, Sales Process, Marketing, Marketing Communications, Customer Retention, Strategic Partnerships, Retail, Sales Presentations, Product Marketing, Leadership, B2B
Education
Iowa State University 1981 — 1985
bachelor science, business administration
Academia Del Perpetuo Socorro
Chugach/Anchor staffing August 2009 - March 2010
Iron Mountain October 2008 - May 2009
Parkvale Bank June 2007 - May 2008
Carlow University July 2006 - October 2007
My Concierge May 2004 - April 2007
Adelphia December 1996 - August 2004
Education
Cambria Rowe
Associate, Business Management & Micro-Computer Applications
Pittsburgh Technical Institute
Honors Associate in Science, Information Technology Network Security & Computer Forensics
University of Maryland University College
Bachelor, Information Systems Security; Communications Management
Corning Natural Gas September 2005 - Present
Thomas Vroman Associates April 2003 - September 2005
Adelphia September 2001 - April 2003
Corning Incorporated 1990 - 2001
Skills
Microsoft Office, Microsoft Excel, Energy, Project Planning, Natural Gas, Engineering, Customer Service, Process Improvement
Education
Mansfield University of Pennsylvania 1980 — 1992
Social Work
Elmira Business Institute 1982 — 1984
Cerfitication, Business Data Processing
Corning Community College
Business Administration
Aero Communications Inc. March 2014 - Present
Advanced Communications December 2002 - March 2014
Adelphia March 1996 - November 2002
Skills
Telecommunications, Cabling, Telephony, Wireless, Optical Fiber, Broadband, Training, VoIP, Team Building, Troubleshooting, Fiber Optics, RF, Project Management, Telecommunications..., IP, Network Design, Process Improvement, Operations Management, Leadership, Customer Satisfaction, Provisioning, Vendor Management, Call Centers, Unified Communications, Computer Network..., Wireless Networking, Customer Service, Program Management, Management, Networking, Software Documentation, Team Leadership, Kaelus PIM, Anritsu Certified
Education
Joliet Junior College 1969 — 1971
Associate of Arts (AA) Music Education
Red Bull April 2009 - Present
Palm Beach Princess September 2006 - January 2009
Adelphia July 2005 - August 2006
Skills
Customer Service, Grocery, PowerPoint, Forecasting, Retail, Inventory Management, Account Management, Sales Presentations, Merchandising, Sales, Time Management
Education
Saint Leo University 2013 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
University of South Florida
Microsoft Excel
Vermont Teddy Bear Company February 2011 - Present
Verizon Wireless November 2003 - November 2009
Adelphia February 1998 - November 2002
Skills
Self-motivated..., High Energy Level, Straight Talking, caring, Customer Service, Event Planning, Leadership, Microsoft Office, PowerPoint, Problem Solving, Quality Assurance
Education
Community College of Vermont 1997 — 2000
Associates, Business Administration, Management and Operations
Hill House High School 1980 — 1984
Ciber, Inc July 2007 - Present
OSI September 2002 - July 2007
Adelphia June 1998 - May 2002
Education
Penn State University
Bachelor of Science (B.S.)
Aero Communications Inc. 2003 - Present
Adelphia March 1998 - November 2002
Skills
Training, Microsoft Word, Wireless, Microsoft Office, Microsoft Excel, Team Building, Telecommunications, Leadership, VoIP, Fiber Optics, Sales, Call Centers, Management, Optical Fiber, Broadband, Tower Climbing
Education
Joliet Junior College
Associate's degree, Music Education
Balester Optical Company August 2009 - March 2013
USAgain, LLC March 2010 - February 2011
Public Information Office January 2009 - June 2009
WSFX August 2005 - December 2008
Unigraphic Color Corporation December 2003 - February 2005
Adelphia August 1998 - June 2003
Tel-Save April 1996 - October 1997
Education
Luzerne County Community College 2005 — 2009
Associate in Applied Science, Communication, Journalism, and Related Programs, 3.904