Greyhound Lines, Inc.
Industry: Transport company
DescriptionGreyhound Lines, Inc., usually shortened to Greyhound, is an intercity bus common carrier serving over 3,800 destinations across North America. The company's first route began in Hibbing, Minnesota in 1914, and the company adopted the Greyhound name in 1929. Customer service: 00 1 214-849-8100 CEO: Dave Leach (1 Nov 2007–) Parent organization: FirstGroup Fleet: 1,114 motorcoaches mostly MCI 102DL3, G4500, D4505, and Prevost X3-45 Destinations: 2,700+ Subsidiaries: BoltBus,
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Greyhound Lines, Inc. Employees
Kaplan College October 2014 - Present
West Fresno Family Resource Center March 2013 - June 2013
A.A.R.P August 2009 - October 2009
Catholic Charities August 2008 - August 2009
Greyhound lines Inc. March 2002 - August 2008
Skills
Medical Records, Medical Billing, Appointment Scheduling, Customer Service, Public Speaking, Microsoft Office, PowerPoint, Program Development, Research, Nonprofits, Community Outreach, Training, Treatment, Data Entry
Education
Kaplan College-Fresno 2014 — 2015
Certificate of Completion, Medical Office Assistant/Specialist, 4.00
Fresno City College 2005 — 2010
Associate of Science (AS), Human Services, General, 3.0
Public Policy Solutions, LLC 2015 - Present
The Kula Group August 2014 - Present
Verizon 1995 - June 2014
Greyhound Lines Inc December 1987 - February 1995
Skills
Media Relations, Strategic Communications, Crisis Communications, Public Relations, Internal Communications, Strategy, Corporate Communications, Press Releases, Reputation Management, Social Media, Crisis Management, Communication Training, Social Media Marketing, Message Development, Community Development, Corporate Social..., Integrated Marketing, Publicity, Strategic Planning, Marketing Communications, Management
Education
The University of Texas at Arlington 1983 — 1987
BA, Journalism major with PR emphasis. Marketing minor. Heavy up Geology studies., 3.65 GPA
Greyhound Lines, Inc. May 2015 - Present
Sally Beauty May 2015 - May 2015
Michaels Stores, Inc. November 2013 - February 2015
Michaels Stores, Inc. March 2008 - November 2013
Blockbuster Inc. May 1999 - September 2007
Gap Inc. October 1992 - May 1999
Skills
Digital Marketing, Direct Marketing, Social Media Marketing, Retail, E-commerce, Marketing, Marketing Strategy, Mobile Marketing, Advertising, Brand Management, Social Media, SEM, Creative Direction, Online Advertising, Facebook, Email Marketing, Competitive Analysis, Mobile Applications, SEO, Interactive Advertising, Web Content, Multi-channel Marketing, Gift Cards, Conversion Optimization, Content Marketing
Education
University of North Texas
Pacific Marine Credit Union September 2013 - Present
Walgreens June 2009 - September 2013
Greyhound Lines, Inc. August 2007 - May 2009
Skills
Customer Service, Photos, Cash Handling Experience, Teamwork, Team-oriented, Listening to customers, Problem Solving
Education
University of Phoenix 2009 — 2012
Bachelor of Science (BS), Business Administration and Management, General
Sogeti USA October 2009 - Present
Greyhound Lines, Inc. February 1998 - March 2009
University of North Texas 1990 - 1998
Skills
SDLC, Agile Methodologies, Java, Enterprise Architecture, Project Management, Integration, Requirements Analysis, C#, Web Services, SOA, Microsoft SQL Server, Business Analysis, SQL
Education
University of North Texas 1985 — 1989
MS, Computer Science, 3.87/4.0
Center Scope (DynCorp International Deployment Forward) February 2011 - April 2012
DynCorp International November 2009 - February 2011
Taos (Agility) May 2009 - November 2009
Kellogg Brown and Root January 2005 - May 2009
Greyhound Lines, Inc January 2004 - January 2005
United States Army April 1999 - September 2003
Skills
Logistics Management, Project Management, Transportation, Contract Management, Logistics Coordinator, Movement Control, Analytical Skills, Time Management, Leadership & Team..., Team Building, Leadership, Warehousing, Human Resources, Analysis, Team Leadership, Troubleshooting, Procurement, Customer Service, Process Scheduler, Supply Chain Management, Military, Budgets, Logistics, Training, Shipping, Policy, Management, Administration, Supervisory Skills, Operations Management
Education
North Carolina State University 1991 — 1992
N/A, Ornamental Landscape Technology
North Edgecombe 1987 — 1991
Diploma
United Risk Solutions, Inc. November 2013 - Present
BBSI August 2011 - November 2013
Human Resources HQ October 2010 - August 2011
Harry and David Operations Corp December 1997 - April 2010
ConAgra Foods 1996 - 1997
Pamida 1995 - 1996
One Price Clothing Stores August 1992 - September 1994
Gordmans, formerly Richman Gordman February 1985 - August 1992
Greyhound Lines, Inc. 1989 - 1990
Skills
Employee Relations, Performance Management, Coaching, Conflict Resolution, Organizational Design, Talent Management, Organizational..., Succession Planning, Human Resources, Talent Acquisition, Recruiting, Employee Benefits, HRIS, Deferred Compensation, Employee Engagement, Personnel Management, Leadership Development, HR Consulting, Management, Strategy, Program Management, Leadership, Payroll, Management Consulting, Onboarding, Workforce Planning, Benefits Administration, Training, Employee Training, Change Management, Team Building, Temporary Placement, Hiring, Career Development, Technical Recruiting, Applicant Tracking..., Executive Management, Temporary Staffing, Interviews, Sourcing, Outsourcing, Staffing Services, FMLA, HR Policies, Labor Relations, Executive Search, Job Descriptions, PeopleSoft, College Recruiting, New Hire Orientations
Education
University of Nebraska-Lincoln 1981 — 1985
Bachelors, Business Administration and Management, General
Timios, Inc. 2013 - Present
Madix, Inc November 2013 - 2014
Efficient Attic Systems, LLP September 2007 - February 2013
Greyhound Lines, Inc. March 2006 - September 2007
Hotels.com April 1998 - March 2006
Skills
Accounts Payable, Accounting, Budgeting, Accounts Receivable, Accounting Analysis, Budgets, Payroll, Accruals, Variance Analysis, Management, Account Reconciliation, Customer Service, Financial Analysis, Financial Reporting, Auditing, GAAP, Fixed Assets
Education
University of North Texas 1991 — 1995
Cheyenne Police Department April 2000 - Present
Greyhound Lines, Inc. April 1994 - April 1995
Skills
IT Service Management, Customer Service, Service Delivery, ITIL, Service Management, Service Improvement, Service Desk, Incident Management, Government, Account Management, PRINCE2, Team Leadership, Problem Management, Sla
Education
University of Maryland College Park
World's Finest Chocolate November 2012 - Present
JP Morgan Chase June 2011 - November 2012
University of Chicago Medical Center November 2010 - June 2011
Bleacher Report May 2010 - May 2011
UI Recreational Services August 2009 - July 2010
Sigma Pi Fraternity January 2008 - December 2009
Hinswood Community Association May 2007 - August 2009
Campus Activities Board September 2008 - May 2009
Greyhound Lines, Inc. August 2008 - January 2009
KRUI Radio August 2008 - December 2008
Skills
Public Relations, Sales, Training, Coaching, Sales Motivator, Creative Writer, Marketing, Social Networking, Customer Service, Event Planning, Social Media, Social Media Marketing, Fundraising, Facebook
Education
University of Iowa 2006 — 2010
B.A., Communication Studies, Minor In Mass Communication and Journalism, Entrepreneurial Management Cert.
University of Iowa - Henry B. Tippie College of Business 2006 — 2010
Entrepreneurial Management, Certificate
Montini
Boombox Agency December 2012 - Present
Dana Neal Designs March 2001 - Present
gitana productions 2000 - 2009
media cross 2001 - 2002
St. Louis Science Center 1997 - 1998
Farmington Convention and Visitors Bureau 1995 - 1997
Greyhound Lines, Inc. 1988 - 1992
Skills
Social Media, Web Design, Graphic Design, Logo Design, Flash, Illustrator, Typography, Adobe Creative Suite, InDesign, Dreamweaver, Graphics, Layout, Corporate Identity, Brochures, Photoshop, Illustration, Posters, Art Direction
Education
University of Oklahoma 1982 — 1986
BA, Jounalism
Pauls Valley High School 1979 — 1982
HS Diploma, College Prep
Enterprise Bank & Trust August 2013 - Present
Protiviti September 2011 - August 2013
Delphi Financial Group - Safety National December 2004 - September 2011
KPMG September 2003 - December 2004
Yellow Roadway Corporation July 1999 - September 2003
Greyhound Lines, Inc. 1995 - 1998
Skills
Sarbanes-Oxley Act, Internal Controls, Auditing, Internal Audit, Financial Reporting, Process Improvement, Financial Analysis, Accounting, Mergers & Acquisitions, Finance, Risk Assessment, IT Audit, Analysis, Budgets, Strategic Financial..., Sarbanes-Oxley, Management Consulting, External Audit, Program Management, Project Management, Insurance, Financial Services, Risk and Compliance
Education
University of Texas - Dallas 1995 — 1998
MS, Accounting
University of Illinois at Urbana-Champaign 1989 — 1993
BA, Finance and Economics
Greyhound Lines, Inc. March 2014 - Present
Hilton Worldwide October 2013 - March 2014
CheapCaribbean.com February 2013 - August 2013
Freelance July 2007 - February 2013
HDIS February 2011 - September 2012
M.V.Hansen & Assc. March 2010 - October 2010
Alpha Health Research September 2008 - February 2010
AOL August 2005 - April 2006
Skills
Microsoft Office Suite, Joomla, Wordpress, Magento, Infusion Soft, Interspire, CandyPress, Lyris, MailChimp, Basecamp, MS Project, TeamworkPM, Adobe Creative Suite, HTML, Google Analytics, Google Adwords, SPSS, DART for Publishers, Eyeblaster, Pointroll, Klipmart, Unicast, Interpolls, Shoshkeles, Microsoft Office, Social Media Marketing, Web Development, Agile Methodologies, Scrum, Agile Web Development, Integrated Marketing, WordPress, Lead Generation, Advertising
Education
University of Missouri-Saint Louis 2011 — 2012
Chancellor's Certificate
Western Michigan University - Haworth College of Business 2007 — 2008
MBA
Western Michigan University - Lee Honors College 2001 — 2005
Bachelor of Business Administration (BBA)
Greyhound Lines, Inc. November 2012 - Present
Greyhound Lines Inc March 2009 - November 2012
Skills
Trucking, Transportation, Fleet Management, Logistics, DOT regulations, Transportation..., LTL, Public Transport, Freight, Budgets, Customer Service, 3PL, DOT Compliance, DOT Regulations, Operations Management, Process Improvement
Education
Concordia University-Portland 2003 — 2007
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Concordia University, Portland Oregon 2002 — 2007
Bachelor of Applied Science (BASc), Business Administration and Management, General
Walmart April 2006 - Present
Federal Express Corporation - FedEx Ground (Home Delivery) August 2000 - September 2001
Greyhound Lines, Inc. August 1993 - August 2000
FedEx Express September 1983 - August 1993
Skills
Analysis, Deferred Compensation, Employee Benefits, Employee Relations, Interviews, Leadership, Loss Prevention, Management, Operations Management, Personnel Management, Policy, Training, Program Management, Onboarding, Applicant Tracking...
Education
University of Oregon - Charles H. Lundquist College of Business 1977 — 1984
Bachelor's degree, Management / Marketing Management
University of Oregon 1977 — 1984
Bachelor of Arts (BA), Bachelor of Science, Developmental Psychology
WLBT May 2012 - December 2012
Greyhound Lines, Inc. May 2010 - August 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, Java, HTML
Education
The University of Mississippi 2009 — 2013
Bachelor of Arts (BA), Communication, Journalism, and Related Programs
University of Mississippi 2009 — 2013
Bachelor of Arts (BA), Communication, Journalism, and Related Programs
University of Baltimore January 2014 - Present
The Nolan Group September 2009 - December 2013
Maryland Government Relations Association January 2010 - January 2012
Mid-Atlanctic Sports Network January 2007 - May 2008
Johns Hopkins University July 2001 - March 2005
Maryland Jockey Club March 1995 - October 2000
Blue Cross Blue Shield of Maryland September 1992 - December 1994
Greyhound Lines, Inc March 1989 - September 1991
Skills
Office Management, Operations Management, Liaison, Executive Support, Conflict Resolution, Event Planning, Research, Time Management, Human Resources, Access, PowerPoint, Public Speaking, Microsoft Office, Payroll, Customer Service, Microsoft Excel, QuickBooks
Education
The Accounting and Bookkeeping Center 2012 — 2012
Diploma
Anne Arundel Community College 2009 — 2009
Certificate, Human Resources Management
The Johns Hopkins University - Carey Business School 2002 — 2007
B.S., Business Management/Communications
Department of the Army January 2013 - Present
Army National Guard 2002 - Present
Army National Guard December 2010 - June 2012
Army National Guard, Iraq July 2009 - December 2010
Army National Guard August 2006 - July 2009
Greyhound Lines, Inc September 2002 - July 2009
Army National Guard August 2004 - August 2006
Skills
Army, Security Clearance, Military, Military Experience, Defense Travel System, DoD, Military Operations, Top Secret, Military Training, Force Protection, National Security, Active DoD Secret..., Government, Command, Operational Planning, Intelligence Analysis, JPAS, Defense, Military Logistics, Counterinsurgency
Education
Central Texas College
University of Phoenix
Partners HealthCare February 2014 - Present
Alta Bicycle Share September 2013 - December 2013
Royal Sonesta Hotel Boston May 2012 - September 2012
Massachusetts Property Insurance May 2011 - January 2012
Harvard Graduate School of Education - Preview Research Project September 2009 - January 2011
Cirque du Soleil June 2010 - August 2010
Greyhound Lines, Inc. May 2009 - February 2010
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Teamwork, Social Media, Photoshop, English, Research, Public Speaking, Team Leadership, Data Analysis, Social Networking
Education
University of Massachusetts, Amherst 2009 — 2013
Bachelor of Science, Resource Economics
Malden High School 2005 — 2009
Davis Consulting July 2012 - Present
Bojangles' Restaurants, Inc. November 2011 - July 2012
FDY Incorporated January 2008 - October 2011
Cinnabon July 2006 - December 2007
Cinnabon 2002 - 2007
Greyhound Lines, Inc June 2005 - July 2006
Yum Brand May 2004 - June 2005
Cinnabon, Inc October 1999 - June 2004
Shoney's Inc April 1997 - October 1999
Circuit City October 1994 - April 1997
Skills
Recruiting, Operations Management, Sales Management, Strategic Planning, Business Strategy, Analytics, Business Development, Customer Service, Food Cost Management, Master Scheduling, Problem Solving, Time Management, Project Coordination, Training Delivery, Management Development, Management, New Business Development, Customer Retention, Customer Satisfaction, Budgets, Employee Training, Food, Food, Food Safety, Food Service, Franchise Consulting, Hiring, Franchising, Hospitality, Human Resources, Income Statement, Inventory Control, Inventory Management, Leadership, Menu Development, Marketing, Multi-unit, P, Payroll, Process Scheduler, Profit, Purchasing, Restaurant Management, Restaurants, Sales, Retail, Store Management, Strategy, Team Building, Training
Education
Coastal Carolina Community College
Lake Taylor Sr High
Sundown Collaborative Theatre July 2008 - Present
Legacy Mutual Mortgage January 2015 - July 2015
Greyhound Lines, Inc. October 2013 - October 2014
New York Sub Hub January 2012 - October 2013
Conn's November 2009 - October 2010
Drury Lane Theatre Water Tower August 2008 - November 2008
B Boutique September 2007 - November 2008
Blank Line Collective January 2003 - November 2008
Pay Less Video July 2000 - August 2007
Skills
Outlook, Customer Service, Sales, Microsoft Excel, Microsoft Office, Microsoft Word, Coaching, Time Management, Leadership, Public Relations, Strategic Planning, Management, Training, Nonprofits, Theatre, PowerPoint, Social Media, Public Speaking
Education
University of North Texas 1999 — 2006
Theatre Performance
University of North Texas 1999 — 2006
Bachelor of Fine Arts, Theatre Performance
Greyhound Lines Inc. August 2005 - Present
Warren County High School June 2002 - June 2003
Skills
Community Outreach
Education
Fayetteville State University 1996 — 2000
Bachelor of Arts (B.A.), History
North Carolina Central University
CoWorx Staffing Services March 2015 - Present
National Vision Administrators (NVA) September 2008 - July 2013
The Altman Group, Inc. August 2008 - September 2008
Law Office of Hunt, Hamlin and Ridley March 2008 - May 2008
Celgene January 2008 - February 2008
Rutgers Business School November 2007 - December 2007
Greyhound Lines, Inc. June 2007 - October 2007
Horizon Blue Cross Blue Shield of New Jersey February 2004 - April 2006
Skills
Call Centers, Customer Service, Customer Experience, Customer Retention, Troubleshooting, Technical Support, Customer Satisfaction, Microsoft Office, Data Analysis, Quality Assurance, Business Analysis
Education
University of Phoenix 2015 — 2020
Bachelor's degree, Clinical Psychology
Union High School 1998 — 2002
High School Diploma, Business Administration and Management, General
Bass & Associates January 2015 - Present
salesforce.com June 2014 - January 2015
Compuware January 2013 - June 2014
ADP December 2009 - January 2013
ADP July 1995 - November 2009
Greyhound Lines, Inc. May 1987 - January 1994
Skills
Competent Toastmaster, Client Engagement, Prospect Research, Negotiation, Public Speaking, Miller Heiman, Presentation Development, Group Presentations, Issues Resolution, Objection Handling, Communication Strategies, Achieving Results, Strategic Leadership, Microsoft Office, Salesforce.com, LinkedIn, Business Communications, Creative Problem Solving, Sales Process, Talent Management, Payroll, Human Capital Management, HRIS, Consultative Selling, Cold Calling, Account Management, Sales Presentations, Sales Management, Solution Selling, New Business Development, Team Building, Coaching, Team Leadership, Strategic Planning, B2B, SaaS, Direct Sales, Marketing Strategy, Software Sales, Leadership Development, Customer Relations, Employee Benefits, Cloud Computing, Sales, Management, Customer Service, Complex Sales, ADP Payroll, Human Resources, Customer Retention
Education
University of Nebraska-Lincoln 1982 — 1987
BA
Plattsmouth High School 1978 — 1982
Diploma
Chal Music, Inc 2001 - Present
Greyhound Lines, Inc. 1999 - 2001
Skills
Quickbooks, Bookkeeping, Accounts Payable, Accounts Receivable, Reconciliation
Education
UNLV 2001 — 2005
Accounting
Joseph P. Keefe Technical High School 1994 — 1998
CBRE December 2011 - Present
Fossil November 2010 - December 2011
Capital One November 2009 - November 2010
JC Penney Company, Inc June 2008 - August 2009
Mary Kay, Inc March 2008 - June 2008
Greyhound Lines, Inc June 2006 - March 2008
Haggar Clothing Company June 2005 - April 2006
Jo-Ann Stores, Inc September 1998 - April 2005
Skills
Business Analysis, Project Management, SDLC, Cross-functional Team..., Business Process, Technical Writing, Project Planning, Requirements Analysis, CRM, Management, Change Management, Retail, Integration, Team Building, Marketing, Process Improvement, MS Project, Business Process..., Vendor Management, Testing
Education
University of Mount Union 1990 — 1995
B.A., Accounting, Spanish
Vincent Transportation Solutions September 2008 - Present
Alsace Transportation Inc. September 2014 - Present
Designer Limousines March 2013 - December 2013
The Andrew Hotel October 2011 - September 2013
Academy Bus October 2011 - March 2012
Greyhound Lines, Inc. January 2011 - July 2011
The Andrew Hotel November 2007 - January 2011
Skills
Transportation, Customer Service, Operations Management, Inventory Management, Microsoft Excel, Purchasing, Teamwork, Strategic Planning, Logistics, PowerPoint, Time Management, Data Analysis, Trucking, Team Building, Customer Satisfaction, Sales, Management, Hotels, Contract Negotiation, Project Planning, Account Management, Social Media, Event Management, Training, Leadership, Social Networking, Marketing, Entrepreneurship
Education
University of Delaware 2006 — 2010
BS, Spanish
APAC Customer Services 2012 - 2012
Coach America 2009 - 2011
Greyhound Lines Inc. 1997 - 2009
Rose Hills Memorial Park 1997 - 1997
Skills
Call Center, Sales Management, Operations Management, Training, Call Centers, Management, Sales, Leadership, Transportation, Time Management, Program Management, Human Resources, Quality Assurance, Team Building, Team Leadership, Business Process, Vendor Management, CRM, Finance, Project Management, Forecasting, Process Improvement, Account Management, Direct Response, Client Service Oriented
Education
University of Phoenix 2006 — 2011
Bachelor's, Business Management
Willow High School
Diploma
PFSweb April 2015 - Present
PFSweb April 2013 - April 2015
PFSweb November 2006 - April 2013
Greyhound Lines, Inc. 1995 - November 2006
Skills
E-commerce, Process Improvement, Vendor Management, Business Analysis, Team Leadership, Business Intelligence, Visio, Quality Assurance, Cross-functional Team..., Business Process..., Analytics, CRM, Logistics, Call Centers, Team Building, Project Management, Leadership, Team Management, Account Management, Supply Chain, Operations Management, Management, ERP, Program Management, Change Management, Forecasting, Project Planning, Inventory Management, Access, Analysis, Software Documentation, Integration, Supply Chain Management, SDLC, Budgets, Outsourcing, JD Edwards, Warehousing, Reverse Logistics, Requirements Analysis, SharePoint, Business Process, IBM iSeries, E-business, Requirements Gathering, MS Project, Resource Management, IT Strategy, Strategy, P&L Management
Education
University of Nebraska-Lincoln
BS, Finance
Scout Media March 2015 - Present
Scout Communications February 2014 - Present
Factor One Technology Inc. June 2012 - September 2013
University of Calgary May 2010 - April 2011
Neopost Canada February 2009 - September 2009
DeVry University October 2008 - February 2009
GLENTEL Wireless Solutions October 2007 - May 2008
Greyhound Lines, Inc. September 2003 - October 2007
Mosaic Sales Solutions April 2006 - September 2006
Skills
Business Development, B2B, Sales, Salesforce.com, Strategic Planning, Account Management, Marketing, Cold Calling, Market Research, Marketing Strategy, Direct Sales, Business Strategy, Project Planning, Project Management, Social Media, Team Building, Sales Process, Training, New Business Development, Sales Operations, Integrated Marketing, CRM
Education
The University of Calgary 2010 — 2011
Education Upgrading
Haskayne School of Business, University of Calgary
Bachelor of Commerce (BComm), Marketing
The University of Calgary
Bachelor of Arts (B.A.), Urban Studies
DTAG Automotive Group – Dollar Rent-A-Car November 2005 - June 2012
Greyhound Lines Inc June 2003 - November 2005
Avis Car Rental January 2001 - January 2003
SecurityLink/Ameritech January 1998 - January 2001
Studio Specialties Ltd January 1985 - January 1998
Funk Forever Productions 1995 - 1996
Skills
Public Relations, Transportation..., DOT regulations, Outlook, Process Improvement, Sales, Budgets, Coaching, Inventory Management, Recruiting, Training, Leadership, Transportation, Strategic Planning, Customer Satisfaction, Management, Fundraising, Negotiation, Purchasing, Shipping, Quality Assurance, Trucking, Customer Service, Fleet Management, Social Media, Event Management, Dispatching, Inventory Control, Contract Negotiation, Public Speaking, LTL, Account Management, Operations Management, Advertising, Logistics, Microsoft Office, Team Building, Microsoft Word, Analysis, Process Scheduler, Leadership Development, Logistics Management, Project Management, PowerPoint, Broadcast, Team Leadership, Event Planning, Social Networking, Employee Relations, Supervisory Skills
Education
Columbia College Chicago 1991 — 1995
Bachelor of Arts (B.A.), Broadcast Communications
Columbia College
Bachelor of Arts, Communications
Borger Group of Companies April 2012 - Present
Gordon Food Service June 2008 - August 2011
Greyhound Lines, Inc. March 2006 - June 2008
Skills
Accounting, accounts receivable, Credit Analysis, Journal Entries, Reconciliation, Accounts Payable, Accounts Receivable, Analysis, Accruals
Education
University of St.La Salle Bacolod City 1983 — 1985
Bachelor of Science, Accounting
University of Saint La Salle
Bachelor of Science in Accounting
West Negros College, Bacolod City 1971 — 1983
WesleyLife December 2012 - Present
Beef4Hunger June 2012 - Present
Windy City Limousine and Bus July 2012 - June 2013
Park District of Highland Park May 2005 - June 2013
GREYHOUND LINES, INC October 2009 - August 2011
Aries Charter Transportation July 2005 - June 2009
Leisure Pursuit, Inc. October 1989 - May 2005
Equitable Financial Companies, Inc January 1986 - January 1989
Dean Witter Reynolds, Inc January 1985 - January 1986
Skills
Budgets, Transportation, Customer Service, Sales, Team Building, Logistics, Strategic Planning, Marketing, Recruiting, Leadership, Public Relations, Management, Strategy, Leadership Development, Marketing Strategy, Program Management, Business Planning, Analysis, Entrepreneurship, Fundraising, Time Management, Training, Human Resources, Purchasing, Operations Management, Sales Management, Coaching, Contract Negotiation, P&L Management, Account Management, Event Management, Negotiation, Competitive Analysis
Education
Drake University 1981 — 1985
BS, Economics
Lake Forest High School
God's Network Center, inc. August 2005 - Present
Genoa Trucking July 2000 - December 2004
Greyhound Lines, Inc. August 1993 - April 1996
Skills
Listening, Organizing, Teaching
Education
University of Illinois at Urbana-Champaign 1992 — 1993
n/a, Economics
ETHS 1988 — 1992
Diploma, General Ed.
The Goddard School in Allen, TX January 2009 - Present
Heritage Crystal Clean June 2013 - December 2013
Safety-Kleen October 2003 - March 2013
USAFR (Retired) May 1983 - June 2010
IMCO Recycling 1999 - 2001
Occidental Chemical Corporation 1997 - 1999
Greyhound Lines, Inc 1992 - 1995
USAF 1983 - 1992
Skills
Contract Negotiation, Operations Management, Transportation, Hazardous Waste..., Recycling, Logistics, Contract Management, DOT regulations, Team Building, Hazardous Materials, Strategic Planning, Budgets, Negotiation, Management, Supply Chain Management, Continuous Improvement, Logistics Management, Materials Management, 3PL, Process Improvement, Transportation..., Environmental Services, Supply Chain, Environmental Awareness, Program Management, Procurement, Fleet Management, Waste Management, Strategy, Waste, Analysis, Freight, Customer Service, Disposal, Safety Management..., Lean Manufacturing, Warehousing, Rail, Training, Purchasing, Leadership, SAP, Customer Satisfaction, Income Statement, Railway, Hazardous Materials..., Project Planning, HAZWOPER, Shipping, Environmental Compliance
Education
Amberton University 2003 — 2005
MBA, Strategic Leadership
University of Maine 1979 — 1983
BS, Economics
United Vision Logistics August 2010 - Present
Greyhound Lines, Inc. July 1988 - March 2009
BNSF Railway July 1980 - June 1983
Skills
Corporate Governance, Risk Management, Leadership, Strategy, Management, Litigation, Training, Legal Writing, Strategic Planning, Negotiation, Analysis, Corporate Finance, Finance, Insurance, Logistics
Education
University of Minnesota Law School 1980 — 1983
J.D.
University of Minnesota - Carlson School of Management 1978 — 1980
BSB, Accounting/Business
Bell Helicopter October 2013 - Present
Bell Helicopter June 2012 - October 2013
Bell Helicopter September 2011 - June 2012
Bell Helicopter January 2011 - September 2011
Greyhound Lines, Inc. May 2005 - August 2009
Greyhound Lines, Inc April 1997 - May 2005
Greyhound Lines, Inc September 1995 - April 1997
The Graphics Group 1990 - 1995
Skills
Creative Direction, Integrated Marketing, Microsoft Excel, Marketing Communications, Brand Management, CRM, Advertising, Management, Project Management, Process Improvement, Sales, PowerPoint, Marketing, Program Management, InDesign, Budgets, Transportation, Corporate Communications, Illustrator, Photoshop, Market Research, Customer Service, Logistics, Microsoft Office, Graphics, Operations Management, Logo Design
Education
Amberton University
Bachelor of Science, Human Relations and Business
Clarkston High School
Clarkston High School
Oakland Community College
Associates, Commercial Art and Advertising
The Chin Sells Team at Weichert Realtors 2004 - Present
American Management Systems (AMS) November 2000 - August 2004
Metromotion, Inc 1999 - 2000
Greyhound Lines, Inc 1992 - 1999
US Army 1983 - 1992
Skills
Real Estate, Real Estate Investment, Real Estate Financing, Real Estate Transactions, Real Estate Investor, Real Property, Real Estate Negotiation, Home Staging, New Home Sales, Single Family Homes, Condos, Condominium Sales, Townhome, Foreclosures, Foreclosure Properties, Short Sales, Outlook, Facebook, Twitter, Social Media, Marketing Strategy, Online Marketing, Buyer Representation, Sellers Agent, Negotiation, REO, First Time Home Buyers, Investment Properties, Relocation, Listings, Residential, Luxury, YouTube, Social Media Marketing, Blogging, Investors, Realty, Rentals, Distressed Property, Income Properties, Email Marketing, Social Networking, Listing Agent, Resale Homes, Vacant Land Sales, Townhouse, Sellers, Residential Homes, Property, Townhomes
Education
United States Military Academy at West Point 1985 — 1989
BS, Computer Science
Cheektowaga Central High School 1979 — 1983
Diploma
McKesson Corp 2009 - Present
Clear Channel Outdoor 2008 - 2009
Emergisoft Corporation 2001 - 2008
Greyhound Lines Inc. 1995 - 2000
Skills
Marketing Communications, Marketing Strategy, Integrated Marketing, Online Advertising, New Business Development, Product Management, Digital Marketing, SEO, Email Marketing, Product Marketing, Strategic Planning, Market Research, Start-ups, Online Marketing, Business Strategy, Advertising, Copywriting, Marketing, Sales Process
Education
The University of Texas at Arlington - College of Business 1998 — 2001
Bachelors, Marketing
Mt View College 1996 — 2000
Associates, Business
Primerica 2014 - Present
Greyhound Lines, Inc. June 2013 - October 2013
Kelly Services April 2012 - June 2012
Skills
Customer Service, Leadership, Process Improvement, Operations Management, Microsoft Office, Inventory Management, Sales, Microsoft Word, PowerPoint, Troubleshooting
Education
University of North Florida 2010 — 2014
Bachelor of Science (B.S.), Physics
University of North Florida
Bachelor of Science (B.S.), Physics
Greyhound Lines Inc January 2014 - Present
Greyhound Lines, Inc. January 2005 - March 2014
Stinnett Landscaping March 1984 - December 1989
Skills
Organizational..., Human Resource Planning, Human Resource..., Operating Budgets, Project Management, Operations Management, Transportation..., Internal Communications, Safety Management..., Oral & Written..., 3PL, DOT regulations, Transportation, Oral, Management, Logistics Management, Fleet Management, Freight, Logistics, Budgets, Dispatching, Customer Service, Leadership, Process Improvement, Strategic Planning, Contract Negotiation, Customer Satisfaction
Education
Liberty University 2015 — 2017
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General, 3.66
Point Park University 2012 — 2013
Bachelor of Arts (BA), Organizational Leadership, 3.83
Integrity Management Services, LLC November 2013 - Present
Mutual of Omaha March 2013 - November 2013
Wisconsin Physicians Service December 2007 - January 2013
Mutual of Omaha March 2002 - December 2007
Advanced Network Technologies April 1999 - December 2001
Greyhound Lines, Inc. June 1997 - April 1999
Skills
Business Analysis, SharePoint, SQL, Data Analysis, Team Leadership, Microsoft Office, Customer Service, Requirements Gathering, Business Requirements, Visio, Systems Analysis, Process Improvement, Business Process, Business Objects, Project Management, Data Modeling, Requirements Analysis, Software Documentation, Call Centers, Analysis, User Acceptance Testing, Access
Education
Bellevue University 1997 — 1999
Bachelor of Science (BS), Computer Information Systems
University of Nebraska at Omaha 1987 — 1991
Bachelor's degree, Real Estate, Insurance and Business Finance
First Command Financial Services February 2008 - Present
J C Penney January 2007 - February 2008
Neiman Marcus April 2001 - October 2007
Neiman Marcus Online April 2001 - October 2007
Various industries April 1996 - August 2001
CityViewMall.comDallas January 1998 - June 2001
BORN Information ServicesDallas July 2000 - January 2001
The Associates January 2000 - January 2001
GTE August 1996 - December 1998
Greyhound Lines, Inc May 1994 - August 1996
Skills
Informatica, Oracle, DB2
Education
Westwood College 2006 — 2008
Texas State Technical College 1983 — 1986
Associates of Applied Science, Computer Science
Avis Budget Group June 2010 - Present
DCGOP January 2007 - Present
Word of Life Christian Center 2006 - Present
BSA Troop 873 August 1999 - Present
Universal Protection Service February 2008 - June 2009
Avis Budget Group May 2005 - February 2008
Greyhound Lines, Inc. July 2000 - July 2004
Dunbar Armored November 1999 - June 2000
Brinks Inc. March 1986 - October 1999
Service Merchandise May 1982 - February 1986
Skills
Project Management, Security Management, Transportation..., Operations Management, Customer Relations, Budgeting, Business Planning, Customer Service, Budgets, Community Outreach, Leadership, Nonprofits, Management, Time Management, Sales, Training, Account Management, Team Building, Customer Satisfaction, Employee Training, Project Planning, Security, Transportation, Analysis, Public Speaking, Microsoft Word, Team Leadership, Administration, Contract Negotiation, PowerPoint, Program Management, Fundraising, Organizational..., Policy, Negotiation, Process Improvement, Business Development, Microsoft Excel, Inventory Management, Coaching, Process Scheduler, Strategic Planning, Microsoft Office, Teaching, Strategy, Leadership Development, Event Management, Event Planning, Staff Development, Public Relations
Education
Word of Life School of Ministry 2012 — 2014
Certificate, Theological and Ministerial Studies
University of Colorado Boulder 1980 — 1983
no, Aerospace Engineering
Sikeston Senior High 1977 — 1980
Diploma, College Prep
Jolliff Flight Academy 1977 — 1978
Certificate, Private Pilot Single Engine
Paradies Shops January 2010 - Present
Greyhound Lines, Inc. August 2008 - May 2009
Savvis Communications September 2003 - October 2007
Electronic Data Systems January 1997 - July 2002
Mideastern Michigan Library Cooperative July 1993 - July 1994
IBM Corporation April 1987 - May 1992
Education
University of Michigan-Flint
General Studies
Stumbo & Associates, Inc February 1974 - Present
Better Homes Realty (Stumbo & Associates, Inc) February 1974 - Present
Greyhound Lines, Inc. 1960 - 1974
Skills
Real Estate, Sellers, Single Family Homes, Relocation, Investment Properties, First Time Home Buyers, Brokerage, Selling, FHA, Sales, REO, Property, Residential Homes, Short Sales, Condos, SFR, Referrals, Mortgage Lending, Rentals, Foreclosures, Buyer Representation
Education
University of Missouri-Columbia 1955 — 1959
BS, Business Administration-Finance/Accounting
University of Missouri-Columbia 1955 — 1959
Bachlor of Science, Accounting/Finance
Mercy Health (formerly Mercy Health Partners) August 2013 - Present
CBTS August 2013 - April 2015
Luxottica Retail February 2013 - May 2013
Aquarius Professional Staffing February 2012 - May 2013
FirstGroup America February 2012 - August 2012
Greyhound Lines, Inc. February 2012 - August 2012
Logic Technology Inc. May 2010 - February 2012
GE May 2010 - February 2012
National Amusements May 1999 - January 2009
National Amusements 1989 - 1999
Skills
Indefatigability, Project Management, Program Management, Disaster Recovery, Information Technology, IT Management, Management, Leadership, MS Project, Team Building, Project Planning, Microsoft Office, Business Development, PCI DSS, Project Portfolio..., Vendor Management, Business Intelligence, Strategic Planning, Operations Management, Resource Management, SaaS, PCI-DSS Expertise, Point of Sale expertise, Technology Evaluation, Capital Budgeting, WAN, Software Development..., IT Procurement, Customer Loyalty..., Full SDLC, Enterprise IT..., IT Support Management, Enterprise IT Strategy, Logistics, Program Budgeting, LAN-WAN, VLAN, WiFi, Wireless Security, Credit Card Transaction..., Ticketing Systems, Ticketing Software, Web Project Management, Instructor-led Training, Technical Seminars, Retail Technology, Supply Chain Management, Call Center management, Outsourcing Management, PCI-DSS Compliance
Education
Xavier University - Williams College of Business 1986 — 1988
MBA, Finance
University of Cincinnati College of Business 1980 — 1985
BA, Finance & Insurance
Lakota HS 1976 — 1980
LDS Church November 2009 - Present
LDS Church January 2007 - November 2009
LDS Church March 2000 - December 2006
LDS Church May 1991 - March 2000
Greyhound Lines, Inc. 1989 - May 1991
Ryder Integrated Logistics 1984 - 1989
KPMG Peat Marwick 1983 - 1984
Skills
Volunteer Management, International..., Leadership Development, Public Speaking, Organizational..., Non-profits, Team Building, Coaching, Leadership, Strategic Planning, Conflict Resolution, Research, Budgets, Teaching, Program Management, Customer Service, Change Management, Fundraising, Employee Benefits, Nonprofits, Government, Management, Staff Development, Process Improvement, Analysis, Team Leadership, Project Management, System Administration, Career Counseling, Recruiting, Microsoft Office, Policy, Employee Relations, Program Development, Employee Training, Resume Writing, Time Management, Workshop Facilitation, Interviews, Human Resources, Microsoft Excel, Community Outreach, Event Planning, Performance Management, Supervisory Skills, Organizational..., Job Coaching, Project Planning, Executive Coaching, Career Development
Education
University of California, Berkeley - Walter A. Haas School of Business 1981 — 1983
MBA, Business Administration
Utah State University 1978 — 1981
BS, Business, Finance
Amor Dei CPR October 2013 - Present
Market Research Dallas 2013 - 2014
Pittmon Family Chiropractic 2008 - 2014
Tegrant, Inc 2005 - 2008
Greyhound Lines, Inc 2002 - 2005
Skills
Cpr Certified, Microsoft Excel, Healthcare, Teamwork, Medical Billing, Data Entry, English, Medical Records, Medical Coding, Microsoft Office, PowerPoint, Management, Microsoft Word, Community Outreach, Social Networking, CPR Certified, Nonprofits
Education
Mountain View 2009 — 2011
Associate of Arts (AA), General Studies
Navarro College 2008 — 2009
Associate of Science (AS), Medical Sciences
Greyhound Lines Inc. October 2010 - Present
Dimont & Associates June 2009 - September 2010
Allied Barton / AT&T May 2006 - June 2009
Experian Credit Company July 2005 - January 2006
Skills
Invoicing, Outlook, Customer Service, Microsoft Office, Microsoft Excel, Access, Data Entry, Microsoft Word, Accounts Receivable, Insurance, Spreadsheets, Accounting, Accounts Payable
Education
Brookhaven Community College 2007 — 2009
Interactive Intelligence January 2015 - Present
AMP'D Consulting Group LLC May 2011 - Present
Interactive Intelligence August 2011 - January 2015
ICMI August 2007 - February 2011
Greyhound Lines, Inc October 2004 - August 2007
Greyhound Lines, Inc. June 2000 - October 2004
Greyhound Lines, Inc. May 1999 - June 2000
Convergys January 1997 - April 1999
United States Air Force 1989 - 1996
Skills
Call Centers, Workforce Management, Operations Management, Leadership, Call Center, Outsourcing, Contact Centers, Management, Training, Process Improvement, Change Management, Business Process..., Vendor Management, Strategic Planning, Telecommunications, Team Building, Project Management, CRM, Team Leadership, Customer Experience, Strategy, Customer Satisfaction, Quality Management, IT Management, Flying, Military Aviation, Aviation Regulations, IVR, Performance Management, Program Management, Team Management
Education
Saint Louis University 1986 — 1989
B.S.
SCW
Norlin Library Archives October 2010 - Present
Appel Farm Arts Camp June 2012 - August 2012
Greyhound Lines, Inc. June 2007 - January 2010
Education
University of Colorado at Boulder 2010 — 2014
Bachelor's, Music Performance, General
Delta Air Lines March 2015 - Present
Neovia Logistics June 2014 - December 2014
Fruit of the Loom January 2011 - July 2013
CVS/Caremark August 2007 - December 2010
Blockbuster Entertainment Inc June 2001 - May 2007
CompUSA October 1999 - November 2000
Greyhound Lines, Inc June 1995 - October 1999
Skills
Security, Active Directory, SharePoint, Software Documentation, Information Technology, Windows Server, Information Security, Software Installation, Databases, Unix, Management, Vendor Management, Firewalls, Access, System Administration, SQL, Microsoft Exchange, Analysis, Manufacturing, Lotus Notes, Disaster Recovery, SDLC, Computer Security, Project Management, Transportation, Training, Networking, Visio, Sarbanes-Oxley Act, IT Management, Integration, Business Intelligence, Help Desk Support, Office Administration, Financial Institutions, Retail Sales, Enterprise Architecture, Troubleshooting, Oracle, Quality Assurance, PeopleSoft, Solaris, AIX, ITIL, Customer Service
Education
The University of Texas at Arlington 1989 — 1997
BA, Mass Media Relations
El Centro Community College 1984 — 1988
AA, Liberal Arts
Events to Celebrate January 2014 - Present
BeautiControl August 2008 - Present
Iowa Manufactured Housing Association August 1992 - Present
Weight Watchers August 2001 - September 2013
Greyhound Lines, Inc January 1985 - January 1992
Greyhound Bus Lines 1983 - 1991
NCR Corporation January 1982 - January 1985
YWCA of Greater January 1981 - January 1982
Skills
Payroll, Invoicing, Accounts Payable, Customer Service, Outlook, Microsoft Office, Microsoft Excel, QuickBooks, Event Planning, Microsoft Word, Office Management, Office Administration, Spreadsheets, Leadership, Time Management, Strategic Planning, Public Speaking, Social Media, Social Networking, Public Relations
Education
Upper Iowa University 1989 — 1992
BA, Business Management
Des Moines Area Community College 1980 — 1981
degree, Child Development
Fritz Industries, Inc. 2011 - 2011
Greyhound Lines, Inc. November 2005 - April 2009
Greyhound Lines, Inc. November 2004 - November 2005
Education
University of North Carolina at Chapel Hill
Bachelor of Science, Business with concentration in accounting
Wake Forest University
Masters in Business Administration, Business
DME Company January 2003 - Present
Greyhound Lines, Inc. June 1999 - July 2002
Keuken Dutch Restaurant 1995 - 1997
Keuken Dutch Restaurant 1995 - 1997
Little Caesars Pizza 1994 - 1995
Pizza Hut 1991 - 1994
Skills
New Business Development, Customer Service, Team Building, Process Improvement, Continuous Improvement, Budgets, Lean Manufacturing, Product Development, Customer Satisfaction, Sales Management, Microsoft Office, Training, Problem Solving, Leadership, Sales, Negotiation, Interviews, Account Management, Cross-functional Team..., Proposal Writing, Operations Management, Troubleshooting
Education
University of Phoenix 2002 — 2005
MBA, Global management
University of Phoenix 1999 — 2002
Bachelor of Science (BS), e-commerce management, 3.0 GPA
Universal Protection Service February 2013 - April 2015
BlackStone Security Services September 2012 - February 2013
Army National Guard January 2011 - May 2012
US Army June 2008 - January 2011
Finley Distributing Co, Inc. August 2007 - December 2007
Receivable Management Services October 2004 - April 2007
Receivable Management Services October 2003 - April 2007
Albertson's Safeway April 2002 - June 2003
GREYHOUND LINES INC July 2002 - September 2002
Skills
Security, Fueling, Call Centers, Army, Microsoft Excel, Microsoft Office, Customer Service, PowerPoint, Microsoft Word, Physical Security, Team Leadership, Teamwork, Team Building, Military, Criminal Justice
Education
Brown Mackie College-Tucson 2013 — 2016
Bachelor's degree, Criminal Justice/Police Science, Junior
Brown Mackie College-Tucson 2011 — 2013
Associate's degree, Criminal Justice/Police Science, Freshman-Sophmore
Pima Community College 2003 — 2005
General Studies
Speedway LLC May 2014 - Present
P and J at your best Catering 2013 - Present
White Castle October 2013 - May 2014
Greyhound Lines, Inc. March 2011 - August 2012
Sodexo Campus Services July 2007 - October 2010
Skills
Microsoft Word, Organizational..., Customer Satisfaction, Training, Management, Team Building, Customer Service, Budgets, Operations Management, Leadership, Hiring, Inventory Management, Employee Training, Microsoft Office, Team Leadership, Sales, Catering, PowerPoint, Time Management, Employee Relations, Strategic Planning
Education
University of Phoenix 2003 — 2007
Bachelor of Science (B.S.), Business Administration
Rietz Consulting Inc January 2014 - Present
M Resort November 2011 - April 2014
Greyhound Lines, Inc. April 2011 - January 2014
Skills
Microsoft Office, AutoCAD, Microsoft Excel, Project Management, Microsoft Word, Construction, PowerPoint, Engineering, Customer Service, Sales
Education
University of Nevada-Las Vegas 2013 — 2015
Hospitality Management
Vo Tech High School 2000 — 2004
Drafting
Bixal November 2014 - May 2015
Research Now October 2013 - August 2014
Greyhound Lines, Inc. May 2013 - October 2013
Skills
Marketing, Social Media Marketing, Event Planning, Problem Solving, Marketing Strategy, Digital Marketing, Email Marketing, Photoshop, Inbound Marketing, Brand Management, Marketing Communications, Market Research, Blogging, Google Analytics, Leadership, Street Teams, Sales, Customer Service, Visual Merchandising, Motivation, Online Marketing, HTML
Education
University of North Texas 2007 — 2012
Bachelor of Business Administration (B.B.A.), Marketing, 3.5 GPA
Cenovus Energy September 2005 - Present
Encana Corporation 2005 - 2009
AltaGas Ltd. February 2005 - September 2005
Greyhound Lines, Inc. October 2003 - February 2005
Skills
Process Auditing, Auditing, Risk Assessment, Risk Analysis, Internal Audit, Internal Controls, Petroleum, Sarbanes-Oxley Act, Business Process, Assurance, Oil & Gas Industry, Upstream, Energy Industry, Report Writing, Accounting, Microsoft Excel, Financial Analysis, Financial Accounting, Human Resources, Microsoft Office, Microsoft Word, Process Improvement, Risk Management, Writing, JDE Enterprise One
Education
University of Manitoba
Bachelor's Degree, Business/Commerce, General
University of Manitoba
Bachelor's Degree, Biology/Biological Sciences, General
Trans International LLC 2015 - Present
Greyhound Lines, Inc. 2011 - 2015
Greyhound Lines, Inc. 2006 - 2011
Skills
Inventory Management, Transportation..., Freight, Team Building, Operations Management, Transportation, Logistics, Process Improvement, Budgets, Customer Service, Forecasting, Training, Management, Customer Satisfaction, Strategic Planning
Education
University of Minnesota Duluth
Bachelor, Industrial Engineering
Greyhound Lines, Inc. September 2012 - Present
Fujitsu Network Communications May 2010 - September 2012
NORDAM May 2009 - May 2010
University of Oklahoma August 2008 - May 2009
NORDAM May 2008 - July 2008
James Shirley Management Consultants June 2007 - August 2007
Skills
Lean Manufacturing, Industrial Engineering, Manufacturing, Six Sigma, Process Improvement, Data Analysis, Supply Chain Management, Supply Chain, 5S, Continuous Improvement, Process Engineering, MS Project, Minitab, SAP, Value Stream Mapping, Arena Simulation..., Program Management, Visio, Engineering, Kaizen, Project Management, Operations Research, Microsoft Excel, Team Facilitation
Education
University of Oklahoma - Price College of Business 2007 — 2009
MBA, Logistics, Materials, and Supply Chain Management
University of Oklahoma 2004 — 2009
B.S., Industrial Engineering
Greyhound Lines, Inc. November 2014 - Present
Taproot Foundation April 2014 - Present
Vantiv June 2013 - December 2013
University of Cincinnati-Business Analytics August 2012 - April 2013
Central Michigan University(Accounting & Economics) January 2011 - May 2012
Intercontinental Bank June 2007 - December 2010
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Research, Windows, Outlook, Teaching, SAS programming, Tableau, SQL, Accounting, Data Analysis, Business Objects, Statistical Modeling, R, Predictive Analytics
Education
University of Cincinnati 2012 — 2013
Master's, Business Administration (Busin Analytics)
Central Michigan University, MI Mount 2011 — 2012
Master of Arts, Economics
Association of Chartered Certified Accountants 2006 — 2008
ACCA, Accounting and Finance
University of Lagos 1999 — 2004
Bachelor of Science, Accounting
Softcard (acquired by Google) December 2011 - May 2015
American Airlines through Odyssey Information Services March 2011 - October 2011
Verizon Wireless - Loginsoft Consulting January 2010 - December 2010
Verizon - Loginsoft Consulting February 2009 - January 2010
Verizon - Loginsoft Consulting March 2008 - February 2009
Greyhound Lines, Inc. September 2005 - March 2008
Zale Corporation January 2005 - September 2005
Greyhound Lines, Inc April 2002 - December 2004
MetaSolv Software November 2000 - February 2002
Excel Communications March 2000 - November 2000
Skills
Process Mapping, Property Management, Business Process..., Analysis, Change Management, Business Analysis, Team Building, Project Planning, Business Requirements, Vendor Management, Testing, Requirements Analysis, Cross-functional Team..., Documentation, Process Improvement, Project Management, Strategic Planning, PMP, Software Documentation, PMO, SDLC, Team Leadership, Telecommunications, Business Process Mapping, Leadership, Project Portfolio..., Training, Business Process, Account Management, MS Project, Visio, IT Management, ITIL, Product Management, Program Management, SharePoint, Strategy, Integration, Management, Budgets, Business Development, Enterprise Software, CRM, Marketing, Governance, Information Technology, Mobile Devices, Networking, Software Project..., Business Intelligence
Education
Trinity University
BA, Communication
backgroundchecks.com October 2014 - Present
Telvista Inc. February 2014 - August 2014
The Pisa Group, Inc. December 2012 - February 2014
Mobile Grocer Management, LLC. July 2012 - September 2012
All Medical Personnel December 2008 - June 2009
Volt Technical Services July 2007 - November 2008
PFS Web, Inc September 2006 - May 2007
Greyhound Lines, Inc March 2005 - October 2005
J.P. Morgan Chase Bank June 2001 - May 2004
Skills
Onboarding, Applicant Tracking..., Cold Calling, Customer Service, Account Management, Internet, Data Entry, Online Research, Microsoft Office, Peachtree, Employee Relations, Payroll, Accounts Payable, Account Reconciliation, Accounts Receivable, image technician, Call Center, Administrative Functions, PeopleSoft, Management
Education
University of Phoenix 2008 — 2011
MBA, Business Administration
University of Phoenix 2003 — 2007
BSBM/A, Business Management & Administration
ATI Career Training Center 2001 — 2002
Certificate, Business Administration Technology Program
Lyft October 2014 - Present
Bauer's Intelligent Transportation 2015 - 2015
Mount Blue School District September 2013 - December 2013
Summit Camp June 2013 - September 2013
SP Plus Transportation March 2010 - April 2011
Non-Profit Assistance Center January 2010 - April 2010
Grayline of Seattle March 2009 - July 2009
Greyhound Lines, Inc November 2008 - January 2009
Mitsubishi October 2007 - January 2008
Planettran, LLC December 2005 - April 2007
Skills
Public Speaking, Lecturing, Cartoon Drawing, Creative Writing, Fiction Writing, Copy Editing, Copywriting, Nomenclature, Creative Consultation, Teaching English as a..., Non-profit..., Comedy, Acting, Voice Acting, Character Design, Coaching, Environmental Awareness, Green Living, Caretaking, Travel, Eco Writing, Transportation..., Transportation..., Feng Shui, Vegan and Vegetarian..., Comic Art, Transportation, Improvisation, Microsoft Office, Computer Repair, Non-profits, Newsletters, Editing, Blogging
Education
American College of Traditional Chinese Medicine 2014 — 2017
Master's Degree, Traditional Chinese Medicine
University of Maine at Farmington 2011 — 2013
Bachelor of Fine Arts (BFA), Creative Writing, Senior
Brookline High School
South Seattle Community College
Certificate, SJI Office Occupations
Kaplan University June 2013 - Present
Kelly Services November 2012 - November 2013
Jackson Therapy Partners October 2011 - September 2012
Greyhound Lines, Inc. January 2003 - January 2010
Education
University of Central Florida 2005 — 2010
Bachelors of Science, Microbiology
Grace Label, Inc. July 2014 - Present
Merchants Bonding Company June 2010 - June 2014
Greyhound Lines, Inc. September 2009 - May 2010
Skills
Financial Analysis, Underwriting, Project Management, New Business Development, Sales Prospecting, Microsoft Excel, Risk Analysis, Risk Management, Liability Analysis
Education
University of Iowa 2008 — 2012
Bachelor of Business Administration (BBA), Finance, General
Perot Systems Government Services 2001 - 2005
Greyhound Lines, Inc. February 1999 - February 2001
Skills
Experienced Business..., Information Technology, Project Management, PeopleSoft, Healthcare Information..., Functional Requirements, User Acceptance Testing, HR Software, Strategic Planning, HRIS, HRIT, Benefits Administration, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Windows, Research
Education
University of Oklahoma 1987 — 1992
Bachelor of Business Administration (BBA), Management with emphasis on MIS
Greyhound Lines, Inc. November 2014 - Present
AIG Technologies July 2014 - November 2014
ACE Cash Express June 2013 - June 2014
Children's Medical Center June 2011 - May 2013
Sabre Airline Solutions September 2010 - June 2011
Texas Health Resources 2008 - 2010
GM Financial/AmeriCredit 2006 - 2008
Accenture 2004 - 2006
American Airlines/AA.com 2001 - 2004
Anderson Consulting / Accenture 2000 - 2001
Skills
Healthcare, PMO, IT Governance, PMP, ITIL, Business Analysis, Process Improvement, Healthcare Information..., Governance, Program Management, SDLC, MS Project, Team Leadership, Hospitals, SharePoint, Software Project..., IT Strategy, Change Management, Project Portfolio..., Strategy, Business Process..., Visio, Business Intelligence, Professional Services, Leadership, Project Management, Resource Management, Management, Training, Information Technology, Telecommunications, Vendor Management, Security, IT Management, Team Management, Integration, Software Documentation, Business Process, Software Implementation, Cross-functional Team..., Executive Management, Disaster Recovery, Project Delivery, Requirements Analysis, CRM, Consulting, Requirements Gathering, Outsourcing, Quality Assurance, Enterprise Architecture
Education
The University of Texas at Arlington 1999 — 2001
BBA
University of North Texas 1995 — 1998
The Illinois Institute of Art February 2010 - June 2012
Spiaggia Restaurant Private Dining May 2010 - November 2010
T.A.R.G.E.T. Area Development Corporation January 2006 - June 2010
Ambassadors for Christ World Outreach Center June 2006 - April 2009
C. R. England July 2004 - October 2004
Greyhound Lines Inc March 1998 - May 2004
Tandy Corporation/Radio Shack October 1995 - January 1998
Skills
Event Management, Public Speaking, Event Planning, Community Outreach, Hospitality Management, Food, Research, Nonprofits, Strategic Planning, Hospitality, Menu Development, Management
Education
Illinois Institute of Art 2010 — 2012
Associates of Applied Science, Hospitality Management I, 3,6 GPA
Community Health Systems June 2013 - Present
RxVietnamStore July 2010 - Present
Anthem Education Group July 2012 - July 2013
RxProstaff Inc February 2010 - June 2013
Far East Medical Limited June 2009 - February 2010
Cachuapapa LLC January 2004 - January 2009
ETC Engineers LLC January 1997 - January 2002
Greyhound Lines, Inc. January 1994 - April 1996
Skills
Project Management, Information Technology, Microsoft SQL Server, Oracle HR, Business Intelligence, Databases, Informatics, Integration, Access, Software Documentation, Training, Business Analysis, Management
Education
Medical University of Debrecen 2006 — 2007
M.P.H., Public Health
University of Central Oklahoma 1980 — 1984
B.S., Computer Science
American Express September 2014 - Present
Apriva April 2012 - June 2014
Greyhound Lines, Inc. June 2010 - June 2012
Perot Systems Government Services March 2008 - August 2009
Carrer connection INC June 2006 - March 2008
Skills
Leadership, Employee Training, Technical Support, Vendor Management, Payments, Windows, Call Centers, Software Development, Requirements Analysis, Sales Management, Network Processors, Payment Gateways, Servers, Process Improvement, Program Management
Education
University of Phoenix 2013 — 2013
Bachelor of Business Administration (B.B.A.), Not Completed
cambridge school, Colombia
high school diploma
Greyhound Lines, Inc. October 2013 - Present
Freelance (Independent Contractor) September 2010 - September 2013
National Center for Policy Analysis June 2008 - September 2010
Affiliated Media Group August 2004 - June 2008
Skills
Microsoft Office, Marketing Communications, Written & Verbal..., Pitching Ideas, Story Pitching, Marketing Strategy, Public Relations, Press Releases, Media Relations, Social Media, Crisis Communications
Education
University of North Texas 1999 — 2004
Bachelor of Arts (B.A.), Journalism
Intellectual Ventures March 2014 - February 2015
Starbucks December 2010 - March 2014
Matrix Consulting Group July 2007 - October 2012
Premera Blue Cross August 2010 - December 2010
Greyhound Lines, Inc. October 2008 - August 2010
Skills
database development, Microsoft Excel, SQL, VBA, SAP, Access, Project Management, Software Implementation, Data Modeling, Data Analysis, Human Resources, Management, Recruiting, Leadership, Interviews, Analysis, Talent Management, HRIS, Performance Management, Training
Education
University of North Texas 2004 — 2005
MPA, Public Administration
University of North Texas 1999 — 2004
Bachelors of Science, Emergency Admin
FedEx Ground September 2014 - Present
Hoekstra Transportation LLC August 2013 - August 2014
Dart Transit July 2009 - August 2013
Echols Express August 1994 - April 2005
ABF Freight System July 1992 - August 1994
Greyhound Lines, Inc. May 1980 - June 1992
Skills
Corporate Communications, Internal Communications, Media Relations, Transportation Safety, Time Management, Transportation, Management, Adaptable to Changes, Team Management, Integrated Marketing, InDesign, Communication, Creative Writing, Entrepreneurship, Global Cultures, Excellent written and..., Exceptional listening..., Creative and Critical..., Adobe InDesign, Virtual Team Skills, Proficient in Microsoft..., Leadership, 3PL, Team Building, Blogging, Logistics, Logistics Management, Warehousing, Freight, Microsoft Office, Operations Management, Transportation...
Education
University of Phoenix 2010 — 2014
Bachelor's Degree, BS Communication & Technology, Cum Laude
Greyhound Lines, Inc. September 2014 - Present
Nunez PR Group February 2014 - August 2014
PointBank December 2012 - February 2014
HCK2 Partners May 2012 - August 2012
MM2 Public Relations January 2012 - May 2012
Killer Productions November 2011 - January 2012
HollyFrontier Corporation August 2011 - November 2011
Endicott & Company Public Relations November 2010 - March 2011
Truesource Publishing July 2010 - January 2011
Tucker & Associates September 2009 - December 2009
Skills
Press Releases, Facebook, Social Media, Blogging, Marketing, Public Relations, Microsoft Office, Social Media Marketing, Media Relations, Writing, Social Networking, Microsoft Excel, Editing, Word, Research, Event Planning, Excel, PowerPoint, InDesign, AP Style, Photoshop, Wordpress, Teamwork, Outlook, Illustrator, Corporate Communications
Education
University of North Texas 2006 — 2010
B.A. Journalism, Public Relations, Marketing
University of North Texas 2006 — 2010
B.A. Journalism, Public Relations/Image Management
City of McKinney 2007 - Present
Greyhound Lines, Inc. February 2004 - September 2007
Parker College of Chiropractic September 2002 - February 2004
Skills
Media Relations, Public Speaking, Public Relations, Social Media, Event Planning, Press Releases, Policy, Government, Marketing Communications, Corporate Communications, Crisis Communications, Social Media Marketing, Volunteer Management
Education
University of Oklahoma 1998 — 2002
Journalism, Public Relations
AT&T Mobility November 2003 — Present
Greyhound Lines, Inc. June 2000 — October 2003
Texas Back Institute January 1998 — June 2000
Skills
Call Centers, Telecommunications, Customer Retention, Customer Satisfaction, Customer Service, Customer Experience, Wireless, Team Leadership, Sales, Leadership, Direct Sales, Management, Accounts Payable, Human Resources
Education
University of Phoenix 2005 — 2009
BS-CJA, Criminal Justice/Law Enforcement Administration
High School For Health Professions 1992 — 1995
*
BANK OF AMERICA (COUNTRYWIDE HOME LOANS) December 2004 - June 2009
COMERICA BANK TEXAS February 2004 - December 2004
BenefitMall September 2001 - May 2002
BenefitMall 2001 - 2002
RENAISSANCE WORLDWIDE, INC May 1998 - August 2001
Renaissance Worldwide, Inc. 1998 - 2000
Ajilon November 1997 - April 1998
Greyhound Lines, Inc. 1992 - 1998
GREYHOUND LINES, INC October 1994 - October 1997
BANK OF AMERICA August 1992 - September 1994
Skills
Requirements Gathering, Requirements Analysis, Troubleshooting, Databases, Software Documentation, Visio, SQL, Customer Service, Project Management
Education
Southern Methodist University - Cox School of Business 1980 — 1983
Bachelor of Business Administration Degree, Management Science and Computers
Lake Highlands High School 1975 — 1978
Southern Methodist University - Cox School of Business
BBA, MIS
Independent Contractor June 2003 - Present
National Product Services November 2000 - December 2002
Oasis Holdings Inc February 2000 - November 2000
Greyhound Lines Inc. May 1997 - January 2000
American Hi-Lift June 1994 - December 1996
Rosewood Hotels & Resorts November 1985 - June 1994
Adam's Mark Hotel - Houston October 1983 - November 1985
The Coastal Corporation June 1981 - October 1983
Jefferson Ward Stores April 1979 - June 1981
Kelly & Cohen Appliance Stores June 1977 - April 1979
Skills
Retail, Restaurants, Hospitality, Rentals, Convenience Stores, Mergers, SOX, Hotels, P&L, Forecasting, Budgeting, Financial Management, Cost Accounting, Restructuring, Financial Analysis, P&L Management, Cost Control, Financial Reporting, Due Diligence, Cash Management, Cash Flow, Accounts Payable, Accounting, Team Building, Cost Reduction, Inventory Management, Strategic Planning, Payroll, Executive Management, Operations Management, Profit, Pricing, Financial Planning, Financial Modeling, P&L responsibility, Business Planning, Profitability, Business Strategy, Feasibility Studies, Auditing, Contract Negotiations, Asset Management, Accounts Receivable, Internal Controls, Consolidation, Start-ups, Maintenance Services, Sarbanes-Oxley Act, Income Statement, Contract Negotiation
Education
Grove City College 1973 — 1977
AB
Carlynton High School 1970 — 1973
Diploma
Greyound Lines, Inc. March 2013 - Present
Greyhound Lines, Inc. December 2004 - Present
Greyhound Lines, Inc October 1998 - December 2004
Greyhound Lines, Inc. February 1996 - September 1998
Skills
Training, Workshop Facilitation, Communication, Team Building, Performance Management, Recruiting, Leadership Development, Customer Service, Process Improvement, Succession Planning, Employee Engagement, Policy, Program Management, Dispatching, Workforce Planning, Software Documentation, Talent Acquisition, Employee Benefits, Organizational..., Negotiation, Budgets, Logistics, Employee Training, Onboarding, Vendor Management, Project Planning, Strategic Planning, Contract Management, Payroll, Personnel Management, Project Management, Transportation, Team Leadership, Arbitration, Sales, Employment Law, Fleet Management, Talent Management, Union, Deferred Compensation, Outlook, Labor Relations
Education
Amberton University 1996 — 2001
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.89
Iowa Lakes Community College 1980 — 1982
Associate of Science (A.S.), Information Technology
University of Illinois at Chicago September 2011 - Present
GMAC Home Services 2003 - 2007
Bull Information Systems 1997 - 2002
Bull Information Systems 1997 - 2002
GPM 1990 - 1997
Greyhound LInes, Inc 1985 - 1990
Grehound LInes 1985 - 1990
Skills
Integrated Marketing, Brand Management, Strategic Planning, Marketing, Marketing Strategy, Strategy, Strategic Communications, Advertising, Management, Marketing Communications, Email Marketing
Education
University of Illinois at Urbana-Champaign
Teamsters Local 705 Pension and Health & Welfare Funds March 1998 - Present
Omaha Construction Industry Pension and Health & Welfare Plans 1994 - 1998
Greyhound Amalgamated Trusts 1988 - 1994
Greyhound Lines, Inc. 1984 - 1988
Skills
Employee Benefits, Taft-Hartley, Defined Benefit, Benefits Design, Healthcare Management, Benefits Administration, Human Resources, Medicare, Insurance, Team Building, Deferred Compensation, Retirement, Access, HIPAA, Customer Service
Education
University of Iowa - Henry B. Tippie College of Business 1980 — 1984
Bachelor of Business Administration (B.B.A.), Accounting
Wells Fargo Insurance Services April 2013 - Present
National Envelope January 2012 - April 2013
Greyhound Lines, Inc. June 2008 - February 2012
McGriff, Seibels & Williams October 2004 - May 2008
Liberty Mutual Insurance October 2001 - October 2004
Dell Computer October 1998 - October 2001
Skills
Insurance, Project Management, Quality Auditing, Risk Assessment, Staff Management, Ergonomics, Accident Investigation, Occupational Health, Management, Safety Management..., Training, Team Building, Leadership, Risk Management, Claims Management, EHS, Industrial Hygiene, Environmental Compliance, Analysis, Strategic Planning, Workers Compensation, Financial Risk, Auditing, Policy, Operations Management, Process Improvement, Continuous Improvement, Employee Benefits, Supervisory Skills, Change Management, Business Process..., Performance Management, Six Sigma, Executive Management, Contract Management
Education
Central Missouri State University 1989 — 1989
Master of Science (MS), Safety Engineering
Central Missouri State University 1984 — 1988
Bachelor's of Science, Aviation Engineering
Villanova University 2009 — 2009
Lean Six Sigma Black Belt
Five Star Custom Foods January 2012 - Present
University of North Texas March 2007 - Present
Five Star Custom Foods August 2009 - January 2012
University of North Texas August 2010 - January 2011
University of North Texas May 2007 - August 2009
Five Star Custom Foods September 2003 - August 2005
Greyhound Lines, Inc. 1997 - 2002
Skills
Constructional Mentoring, Program Management, Performance Management, Teaching, Analysis, Microsoft Office, Lean Manufacturing, Team Building, Leadership, Research, Training, Data Analysis, Value Stream Mapping, Organizational..., Product Development, Root Cause Analysis, Continuous Improvement, Management, Change Management, Process Improvement, Arbitration, Business Process..., Leadership Development, Counseling, Business Strategy, Coaching, Psychotherapy
Education
University of North Texas 2008 — 2011
Masters of Science, Behavior Analysis, 4.0
University of North Texas 2005 — 2008
B.A.A.S., Behavior Analysis and Conflict Resolution, 4.0 - Summa Cum Laude
Accretive Health February 2013 - January 2015
First Script February 2007 - February 2013
Greyhound Lines, Inc. May 1994 - January 2007
ITI Marketing Services 1988 - 1994
Skills
Management, Leadership, Program Management, Call Centers, Sales, Process Scheduler, Process Improvement, Vendor Management, Team Building, Cross-functional Team..., Change Management, Customer Experience
Education
University of Nebraska-Lincoln 1986 — 1989
Greyhound Lines, Inc. 1995 - 1997
Skills
Brochures, Graphic Design, Posters, Typography, Logo Design, Corporate Identity, Graphics
Education
University of Oklahoma 1985 — 1987
Yum! Brands November 2010 - Present
Checkers Drive In Restaurants July 2001 - September 2010
Checkers Drive In Restaurants July 2001 - May 2003
Dunkin' Brands 1995 - 2001
Allied Domecq QSR/ Dunkin' Donuts & Baskin Robbins January 1995 - January 1996
Greyhound Lines Inc January 1993 - January 1995
Huffy Company January 1991 - January 1993
Domino's Pizza Inc January 1988 - January 1991
Skills
Income Statement, Cross-functional Team..., Business Planning, Profit, Retail, Leadership, Restaurants, Restaurant Management, Management, Franchising, Team Building, Food, Food Service, Hospitality, Food & Beverage, Customer Satisfaction, P&L Management, Leadership Development, Recruiting, Employee Relations, Training, Marketing, Hiring, Time Management, Sales, Franchise Consulting, Change Management, P&L, Business Strategy
Education
Tennessee State University 1979 — 1984
Bachelor of Science, Criminal Justice; Psychology and Sociology
Acosta Sales & Marketing December 2013 - Present
Mosaic Sales Solutions July 2010 - Present
University of North Texas January 2010 - July 2010
Greyhound Lines, Inc. September 1999 - September 2009
Lone Star Steel March 1993 - September 1999
Education
University of North Texas 1982 — 1990
BS, Journalism (Advertising), Marketing
Greyhound Lines, Inc. May 2015 - Present
Hotels.com May 2014 - April 2015
American Airlines July 2012 - April 2014
American Airlines July 2011 - July 2012
American Airlines January 2010 - March 2011
American Airlines December 2008 - January 2010
American Airlines December 2007 - December 2008
Procter & Gamble April 2004 - December 2007
Procter & Gamble January 2002 - April 2004
Education
Xavier University - Williams College of Business 2004 — 2006
MBA
University of Minnesota-Twin Cities 1997 — 2001
Isaacs & Associates August 2010 - Present
Dal-rich Destination ImagiNation, Inc. 2001 - Present
Richardson Independent School District 2007 - 2010
Strategic Wealth Planning 2006 - 2007
Greyhound Lines Inc. 1996 - 2006
Martin W. Cohen & Co., P.C. 1991 - 1995
FAMCO Services, Inc. 1989 - 1991
Sandia Federal Savings and Loan 1988 - 1989
Hall Financial Group 1982 - 1986
Education
Southern Methodist University - Cox School of Business 1981 — 1982
MBA, Finance
University at Buffalo 1975 — 1979
BA, Psychology
MiTek Industries, Inc. November 2008 - Present
OptiFrame Software, LLC. March 2006 - November 2008
Colorado Department of Labor and Employment July 2004 - September 2004
Greyhound Lines, Inc. July 2001 - August 2001
Skills
Windows Server, VMware, Active Directory, Microsoft Exchange, Technical Support, Security, Networking, Unix, Linux, Management, Microsoft SQL Server, SharePoint, SQL, IIS, Agile Methodologies, Integration, Software Development, Troubleshooting, Cloud Computing, System Center...
Education
New Horizons of Colorado 2005 — 2006
MCSA, MCSA 2003, security+, A+, network+
University of Denver 1999 — 2003
B.A., Applied computing systems, communications, psychology
Regional Transit Authority (RTA) October 2014 - Present
Ann Arbor Area Transportation Authority 2009 - October 2014
Ford Consulting 2008 - 2009
San Joaquin Regional Transit District 2007 - 2008
TriMet 2002 - 2007
Community Transit 1991 - 2002
Greyhound Lines, Inc 1983 - 1991
Skills
Project Management, Program Management, Logistics, Project Planning, Management, Negotiation, Transportation..., Executive Management, government relations, Integration, Team Building, Fleet Management, Contract Management, Strategy, Urban Planning, Light Rail, Strategic Communications, Government, Railway, Organizational..., Public Transport, Procurement, Public Relations, Policy, Team Leadership, Leadership, Community Outreach, Business Planning, Leadership Development, Event Planning, Rail
Education
City University 1987 — 1990
Master of Business Administration (M.B.A.)
Pacific University 1979 — 1984
Bachelor of Arts (B.A.), Philosophy and Sociology
Primrose Schools-Texas October 2012 - March 2013
STUDENT 2010-2012 - January 2010 - September 2012
The Home Depot January 2004 - June 2009
Recruiter & Staffing Consultant September 2005 - June 2008
CCBC Community College of Baltimore County Maryland January 2001 - June 2006
Greyhound Lines, Inc. January 1994 - November 1999
Skills
Onboarding, Applicant Tracking..., Employee Relations, Recruiting, College Recruiting, Talent Acquisition, New Hire Orientations, Human Resources, Benefits Administration, HRIS, Interviews, Hiring, Talent Management, Temporary Placement, Workforce Planning, FMLA, Performance Management, Internet Recruiting, Technical Recruiting, Deferred Compensation
Education
Grand Canyon University 2013 — 2015
Master of Science in Addiction Counseling, Addiction Counseling
University of Phoenix 2010 — 2012
Bachelor of Science Management, Management-Human Resources Concentration, 3.85 GPA
University of Maryland Baltimore County 2001 — 2005
Degree Transfer, Transfer Student- Interdisciplinary Major, 3.69
CCBC Baltimore County Community College 1998 — 2001
Associates Degree, Education, 3.78 G.P.A
Signature Flight Support August 2015 - Present
Signature Flight Support March 2013 - Present
Platinum Pathways June 2011 - March 2013
Mission Primary Care May 2011 - October 2011
Covenant Aviation Security Screener April 2008 - August 2008
UPS September 2006 - August 2007
Greyhound Lines, Inc April 2003 - December 2006
Kaiser Permanente April 2003 - August 2003
Skills
Phlebotomy, Process Scheduler, Customer Service, Microsoft Word, PowerPoint, Microsoft Excel, Medical Records, Recruiting, Filing, Hospitals, Vital Signs, Cpr Certified, Outlook, Medical Terminology, Healthcare, EKG, Data Entry, HIPAA, Microsoft Office, Fax
Education
Heald College 2009 — 2011
A.A.S Degree, Medical Clinical Sciences/Graduate Medical Studies, 3.5
Carlmont High School 2000 — 2004
Diploma, Computer/Information Technology Administration and Management
Verizon December 2002 - Present
Verizon March 2001 - December 2002
Greyhound Lines, Inc. March 1999 - March 2001
Greyhound Lines, Inc. June 1998 - March 1999
Greyhound Lines, Inc. June 1997 - June 1998
Greyhound Lines, Inc. June 1996 - June 1997
Greyhound Lines, Inc. June 1992 - June 1996
Skills
Troubleshooting, Unix, Telecommunications, Project Management, Networking, Integration, VoIP, Data Center, SQL, Cisco Technologies
Education
University of Phoenix
Information Technology
George Washington University 2001 — 2002
Associate Certificate, Project Management
Greyhound Lines, Inc. 1999 - Present
Skills
Contract Management, Transportation..., Budgets, Facilities Management, Operations Management, Logistics, Process Scheduler, Process Improvement, Contract Negotiation, Team Building, Transportation
Education
University of North Texas 1987 — 1990
B.S., Hotel/Restaturant Mgmt
Brink’s October 2012 - Present
Coach America September 2007 - August 2012
Epsilon February 2005 - September 2007
Greyhound Lines, Inc. May 1996 - December 2004
Skills
Databases, Data Warehousing, ETL, Crystal Reports, Oracle, Business Objects, Vendor Management, SQL, Informatica, PL/SQL, Software Documentation, Process Improvement, Enterprise Software, Management, SDLC, Integration, Business Process, Leadership, Access, Business Intelligence, OBIEE, Stored Procedures, Microsoft SQL Server, Crystal Enterprise, Business Objects Data..., Unix, Oracle SQL, SQL Server, Business Objects..., ReCrystallize Pro, MS Access, Tableau Server, PostgreSQL
Education
University of Missouri-Columbia
Bachelor's degree, Journalism
Health Care Service Corporation - BCBS May 2010 - Present
Tek Systems November 2009 - August 2010
Greyhound Lines, Inc. July 2008 - October 2009
Sabre Holdings November 1989 - March 2008
Education
University of North Texas 1986 — 1987
General Studies
Popeyes Louisiana Kitchen February 2013 - Present
Popeye's Louisiana Kitchen April 2011 - February 2013
Stevi B's Pizza January 2010 - April 2011
Stevi B's Pizza May 2009 - January 2010
Greyhound Lines, Inc. June 2004 - March 2009
CiCi's Pizza, Inc. September 2000 - May 2004
RTM Restaurant Group June 1998 - August 2000
Western Ohio Pizza, Inc./Domino's Pizza, Inc. February 1982 - May 1998
Skills
Training, Leadership, Customer Service, Team Building, Restaurant Management, Marketing, Restaurants, Profit
Education
University of Kentucky 1979 — 1983
Music Education
AZ Lithographers November 2004 - Present
Greyhound Lines, Inc. November 2000 - May 2004
Tucson Greyhound Park April 1998 - November 2000
Skills
Accounting, Financial Reporting, Internal Controls, Variance Analysis, Accruals, Budgets, Accounts Receivable
Education
University of Phoenix 2013 — 2015
Bachelor's degree in business with an emphasis on accounting, Accounting and Business/Management
FLSmidth Inc January 2007 - Present
Linda M. Roth, CPA January 2005 - Present
FLSmidth Minerals 2000 - 2007
Susan V. Bailey, E.A. October 1989 - November 2000
Greyhound Lines Inc. 1980 - 1986
Education
Muhlenberg College 2001 — 2004
BA, Business Administration
Northampton Community College 1986 — 1989
AAS, Accounting
Greyhound Lines Inc. 1993 - Present
American Airlines 1991 - 1993
Lockheed Martin 1988 - 1991
Bank of America 1985 - 1988
Skills
Forecasting, Pricing, Logistics, Analysis, Transportation, Operations Management, Budgets, Strategy, Competitive Analysis, Management, Financial Analysis, Team Building, Finance, Pricing Strategy, Revenue Forecasting, Revenue Analysis, Pricing Analysis, Market Pricing, Pricing Research, Pricing Optimization, Microsoft Excel
Education
Texas Wesleyan University 1986 — 1988
Accounting, Finance, Accounting
Michaels Arts and Crafts November 2010 - December 2011
Vicki Rose & Associates February 2011 - September 2011
Ellipse Communications, Inc. May 2010 - October 2010
Greyhound Lines, Inc 2001 - May 2009
Foley's Department Store January 1996 - January 1998
Skills
Recruiting, Payroll, Personnel Management, Coaching, Workforce Planning, Applicant Tracking..., Organizational..., Customer Service, Affirmative Action, Change Management, Call Centers, College Recruiting, Conflict Resolution, Employee Training, Employment Law, HR Policies, HRIS, Hiring, Internet Recruiting, Interviews, Leadership, Leadership Development, Management, Operations Management, Process Improvement, Program Management, Sales, Screening, Strategic Planning, Team Building, Team Management, Technical Recruiting, Time Management, Training, Union, Vendor Management
Education
Texas Woman's University 1998 — 2000
BBA, Business, Human Resources
Tarrant County Community College
Associate in Applied Sciences, Business
Washington State Department of Labor & Industries November 2012 - Present
Washington State Department of Health December 2011 - November 2012
Courier One September 2001 - December 2011
Consolidated Delivery and Logistics September 1999 - September 2001
Greyhound Lines, Inc October 1997 - September 1999
ENA Couriers January 1990 - January 1997
Skills
Claims Management, Project Management, Operations Management, Negotiation, New Business Development, Transportation, Strategic Planning, Account Management, Team Building, Sales Management, Sales, Customer Service, Logistics
Education
Bellevue College
2007, Project Management
Highline College
2006, Sales and Marketing
Office Depot December 2011 - March 2015
JCPenney July 2009 - December 2011
Bimbo Bakeries USA April 2007 - May 2009
Logistics Insight Corporation August 2005 - April 2007
Greyhound Lines, Inc. April 2003 - December 2004
DHL June 2002 - April 2003
Skills
Supply Chain, Logistics, Process Improvement, Lean Management, Warehouse Management, Operations Management, Supply Chain Management, Logistics Management, Management, Project Planning, Leadership, Distribution Center..., Microsoft Office, SAP, Cross dock, Analyst
Education
University of Phoenix 2008 — 2009
MBA, Business Administration
University of North Texas 2004 — 2005
BBA, Marketing
University of North Texas 1997 — 2002
BBA, Logistics
JLS Professionals March 2013 - Present
Freelance Writer June 2009 - November 2012
URS Corporation July 2006 - February 2008
URS Corporation July 2000 - July 2005
Porter Stage Lines May 1998 - February 2000
Greyhound Lines, Inc May 1997 - May 1998
Angelica Laundry (Children's Hospital) June 1995 - October 1996
Skills
Legal Writing, Legal Research, Research, Social Media, Nonprofits, Civil Litigation, International Law, Litigation, Politics, Appeals
Education
Nova Southeastern University—Shepard Broad Law Center 2005 — 2009
J.D., International Legal Practice
State University of New York at Buffalo 1985 — 1990
BA, History
LyondellBasell, Cabot Oil & Gas and others October 2010 - Present
Steverson Staffing 2014 - 2014
Spectra Energy February 2008 - September 2010
Outsource Partners International July 2005 - December 2007
GREYHOUND LINES INC October 2004 - July 2005
HITACHI CONSULTING CORP 2002 - 2004
OCCIDENTAL CHEMICAL CORP 1999 - 2001
PageMart 1993 - 1998
FOOT ACTION, INC 1989 - 1992
Skills
Financial Reporting, Internal Controls, 10K, Auditing, Sarbanes-Oxley Act, Budgets, Forecasting, Variance Analysis, Contract Negotiation
Education
The University of Texas at Arlington - College of Business
BBA, Accounting & Management
SoftLayer Technologies, Inc. November 2007 - Present
The Planet February 2005 - October 2007
Greyhound Lines, Inc. March 2000 - December 2004
Skills
Cloud Computing, MySQL, Apache, Linux, SaaS, LAMP, Performance Tuning, PHP, Disaster Recovery, Unix, Virtualization, Big Data, Solaris, Databases, MongoDB, High Availability, SQL, Replication, Oracle, PostgreSQL, OBIEE, Distributed Systems, Oracle RAC, Reporting Systems, Data Warehousing, Database Administration
Education
University of Oklahoma 1984 — 1988
Bachelor of Arts (BA), Public Administration
Curves International September 2008 - Present
Findley Group October 2006 - September 2008
Carmody & James Law Firm 2004 - 2006
Greyhound Lines, Inc 1999 - 2004
PageNet 1997 - 1999
IBM 1984 - 1993
Skills
Team Building, Training, Customer Service, Call Centers, Customer Service..., Customer Satisfaction, Change Management, Management, Team Leadership, Cross-functional Team..., Microsoft Office, Public Speaking, Operations Management, Outsourcing, Coaching, Microsoft Word, Marketing, Customer Retention, Event Planning, Training Delivery, Curriculum Design, Executive Coaching, Coaching Staff, Internal Communications, Crisis Communications, Business Communications, Strategic Communications, Quality Management, Process Management, Leadership Development, Situational Leadership, Educational Leadership, Leading Change, Collaboration, Organizational..., Organizational Design, Chane Management, Customer Experience, Employee Training
Education
McMurry University
Music Theory and Composition
McMurry University
Music
ABC Companies, Inc. June 2013 - Present
ABC Companies, Inc. September 2011 - May 2013
ABC Companies, Inc May 2008 - August 2011
ABC Bus Leasing, Inc. July 1994 - April 2008
Greyhound Lines, Inc. March 1990 - July 1994
The Savings Banc October 1987 - March 1990
Arthur Andersen & Co. July 1984 - October 1987
Education
University of Northern Iowa 1980 — 1984
Bachelor of Science (BS), Accounting
ViaWest August 2012 - Present
HKS January 2010 - September 2012
Huntington Business Group Inc. March 2007 - January 2010
Greyhound Lines, Inc. January 2005 - March 2007
Air Liquide America August 1998 - January 2005
ABC Radio Network April 1996 - August 1998
Skills
Data Center, Project Management, Architecture, Integration, IT Management, ITIL, IT Strategy, Vendor Management, Cloud Computing, Disaster Recovery, Troubleshooting, SDLC, Virtualization, Construction, Team Building, System Administration, Software Development, Active Directory, Visio, VPN, Microsoft Exchange, Management, Cisco Technologies, SaaS, Project Planning, Sales, WAN, Windows Server, Network Security, Networking, Security, VMware, Software Documentation, Information Technology, Servers, VoIP, Managed Services, SharePoint, Storage, Storage Area Networks, Architectures, System Deployment, Improvisational Comedy, SAN
Education
University of North Texas 1992 — 1996
Park Hill 1988 — 1992
GKN Aerospace May 2012 - Present
GKN Aerospace - Precision Machining, Inc. June 2008 - May 2012
Hawker Beechcraft Corporation June 2004 - June 2008
Raytheon Aircraft Company September 2003 - June 2004
Raytheon Aircraft Co. September 2002 - September 2003
Raytheon Aircraft Company August 1998 - September 2002
Raytheon Aircraft Company April 1997 - August 1998
Beech Aircraft Corporation June 1995 - April 1997
Beech Aircraft Corporation March 1991 - June 1995
Greyhound Lines, Inc. March 1988 - November 1990
Skills
Compensation & Benefit, Employee Relations, Staff Development, Succession Planning, Talent Management, Deferred Compensation, Performance Management, Personnel Management, Labor Relations, Process Improvement, Recruiting, Organizational..., Coaching, Talent Acquisition, Change Management, Human Resources, Career Development, Workers Compensation, Program Management, Conflict Resolution, FMLA, Employee Benefits, Employee Engagement, Team Building, Management, Benefits Administration, HR Policies, New Hire Orientations, HRIS, Performance Improvement, Leadership, Interviews, Training, Onboarding, Management Development, Employee Training, Continuous Improvement, Aerospace, Six Sigma, Lean Manufacturing
Education
University of California, Berkeley 1973 — 1977
BA, Health Arts and Sciences
Kubasaki High School, Okinawa, Japan
Greyhound Lines, Inc January 1994 - Present
Viva Della Pasta NYC, Inc. October 1988 - January 1994
RAMSAG SEABERG SALES CORP. December 1980 - October 1988
ComCoach Corp January 1978 - January 1980
Skills
Strong planning,..., Demonstrated versatile..., Problem-solving,..., Communicate clearly and..., Problem Solving, Highly Adaptable, Customer Service, Retail, Product Development
Education
Adelphi University
MBA, MARKETING
Adelphi University
BA, Business Administration
HIGH SCHOOL
Stanford University
Certificate Program, MANAGEMENT
Fort Worth Police Department July 1992 - Present
Greyhound Lines, Inc. May 1991 - January 1992
Skills
Evidence, Criminal Investigations, Interrogation, Police, Firearms, Patrol, Homeland Security, Enforcement, Investigation, Private Investigations, Counterterrorism, Criminal Justice, Counterintelligence, Crime Prevention, Criminal Law, Emergency Management, Executive Protection, Fraud, Incident Command, Law Enforcement..., NIMS, Personal Security, Physical Security, Preparedness, Public Safety, Security Management, Security Operations, Surveillance, Tactics
Education
University of Phoenix 2008 — 2009
Associate's degree, Accounting
Berkner
NYC Department of Education August 2011 - Present
Southern Baptist Church September 2001 - Present
Planet Fitness October 2010 - August 2012
Felician College August 2009 - May 2010
New York City Department of Education August 2007 - December 2007
Greyhound Lines, Inc August 2006 - September 2007
Greater Central Harlem Nursing Home June 2006 - August 2006
Education
LaGuardia Community College
Associate, Business Administration - Management
Felician College
Bachelor of Science, Business Administration - Management
Community Medical Services January 2010 - May 2010
Cactus Counseling Associates May 2007 - February 2009
Cactus Counseling Associates October 2006 - May 2007
Providence Service Corporation August 2006 - October 2006
La Frontera Center March 2006 - July 2006
Greyhound Lines Inc November 2004 - May 2006
Tecate Grill March 2002 - November 2002
Education
Prescott College
a MA, Counseling
University of Arizona
a BA, Psychology
Pima Community College
Sahuaro High School
a Diploma
Mercer Transportation January 2010 - Present
Ace Doran Hauling & Rigging January 2007 - January 2010
Mercer Transportation December 1994 - December 2005
Greyhound Lines, Inc. October 1968 - April 1993
Skills
Licensed Real Estate..., Trucking, Dispatching, Transportation, Transportation...
Education
University of Louisville 1980 — 1987
Accounting and Finance
Louisville Male High School 1965 — 1968
Standex Cooking Solutions Group December 2012 - Present
Linked Staffing Solutions/Galway Rovers FC/Cohasset Sports Complex January 2012 - Present
TTS, LLC December 2006 - November 2011
Greyhound Lines, Inc. October 1989 - July 2006
Skills
Transportation..., Invoicing, Microsoft Office, Accounts Receivable, Microsoft Word, Microsoft Excel, Account Management, PowerPoint, 10 Key
Education
University of Phoenix 2010 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Greyhound Lines, Inc. September 2000 - Present
Texas Attorney General May 2011 - June 2011
Law Offices of David S. Kohm & Associates April 2010 - April 2011
Education
Arlington Career Institute 2010 — 2011
Paralegal
University of Louisiana at Monroe 1980 — 1982
The Booking Group March 2012 - Present
Time Warner Cable February 2010 - March 2012
Greyhound Lines, Inc. February 1998 - May 2009
Skills
Teaching, Strategic Planning, Human Resources, Non-profit Leadership, Financial Accounting, Benefits Administration, Account Reconciliation, Operations Management
Education
University of Phoenix 2004 — 2008
Bachelor of Science (BS), Business Administration, Management and Operations
Amphitheatre High School
Tailgate Clothing Com July 2011 - Present
De lage Landen/Agricredit January 2007 - March 2011
De Lage Landen/Agricredit July 2000 - January 2007
De Lage Landen/Agricredit January 1998 - July 2000
De Lage Landen/Agricredit March 1997 - January 1998
De Lage Landen/Agricredit January 1992 - March 1997
De Lage Landen/Agricredit April 1989 - January 1992
Greyhound Lines, Inc 1986 - 1989
Oppenhiem, Appel & Dixon, Dallas Texas 1983 - 1986
Dallas County Community College District 1982 - 1983
Education
Drake University 1988 — 1993
Master of Tax, Master of Tax
Iowa State University 1978 — 1982
BBA, Accounting
AAFES December 2011 - Present
AAFES October 2008 - December 2011
AAFES April 2008 - October 2008
Greyhound Lines Inc. August 2000 - September 2004
Skills
Microsoft Office, Hyperion, ReconNet, Oracle, SAP, Data Entry, Customer Experience, Account Reconciliation
Education
Mountain View College 2009 — 2012
Accounting, Accounting, 3.
Northwood University Cedar Hill, Texas campus 2002 — 2003
Bachelor of Business Administration (BBA), Management
Northwood University Cedar Hill Tx. Campus 2001 — 2002
Associate of Arts (AA), Business Administration and Management, General
Aramark Uniform Services October 2010 - Present
McMaster-Carr April 2004 - September 2008
Greyhound Lines, Inc. September 1994 - February 2002
Skills
Customer Retention, Sales, Sales Management, Sales Operations, Sales Process, Income Statement, Outside Sales, Sales Presentations, Cold Calling, Account Management, District Management, Direct Sales, Customer Satisfaction
Education
UCLA 1992 — 1995
Bachelor of Arts (B.A.), English
Greyhound Lines, Inc. November 2012 - Present
Oakley November 2010 - March 2012
Sundown Collaborative Theatre June 2008 - August 2010
Celebration Restaurant June 2005 - January 2009
Skills
Sales Support, inside sales, Outstanding Customer..., Client Services, Account Management, Microsoft Office, Windows 7, Call Center, Microsoft Excel
Education
University of North Texas 2006 — 2011
Bachelor of Arts (BA)
Club Car February 2005 - Present
Greyhound Lines, Inc. February 2002 - January 2005
Target October 1999 - October 2001
Skills
Java, C++, SQL, Visual Basic, HTML, XML, Baggage Handling Systems, Customer Service, Cashiering
Education
University of Phoenix 2008 — 2012
Bachelor's degree, Computer Software Engineering, 3.48
Amazon November 2012 - Present
Comair November 2004 - March 2010
Greyhound Lines, Inc. November 2003 - November 2004
Skills
Microsoft Office, Microsoft Word, PowerPoint, Research, Microsoft Excel, Public Speaking, Creative Writing, Editing, Social Media, Customer Service, Critical Thinking, Blogging
Education
University of Phoenix 2011 — 2014
Associate of Arts (AA), Business Administration and Management, General
University of Phoenix
Long John Silver's January 2013 - May 2013
Independence School District May 2012 - September 2012
Wal-Mart February 2011 - November 2011
Greyhound Lines, Inc October 2004 - January 2011
Jewel Food Stores March 1985 - May 2005
First Foto January 1987 - March 1997
Skills
Enjoy working with the..., Great communications..., Flexible, Willing to learn, Enjoy helping people, Motivated, Outstanding customer..., Great people skills, Computer Skills, Work Ethic, Problem Solving, Leadership Skills, Communication, Team Orientation, Ability to Self-Manage..., Energetic, Strong leadership...
Education
National American University 2012 — 2014
Diploma, Healthcare Coding
DePaul University 1999 — 2002
Bachelors Liberal Arts Degree, Communications; Organization Communications
Greyhound lines, Inc November 1976 - Present
Skills
Accruals, Financial Reporting, Budgets, General Ledger, Fixed Assets, Variance Analysis, Accounting
Education
Tarleton State University
Greyhound Lines, Inc.
Skills
Budgets, Customer Service, Inventory Management, Leadership, Management, Operations Management
Education
University of Mississippi 1988 — 1991
Business Administration and Management, General