Greyhound Lines, Inc.
Industry: Transport company
DescriptionGreyhound Lines, Inc., usually shortened to Greyhound, is an intercity bus common carrier serving over 3,800 destinations across North America. The company's first route began in Hibbing, Minnesota in 1914, and the company adopted the Greyhound name in 1929. Customer service: 00 1 214-849-8100 CEO: Dave Leach (1 Nov 2007–) Parent organization: FirstGroup Fleet: 1,114 motorcoaches mostly MCI 102DL3, G4500, D4505, and Prevost X3-45 Destinations: 2,700+ Subsidiaries: BoltBus,
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Greyhound Lines, Inc. Employees
ATCO Power Canada Ltd June 2014 - Present
ATCO Energy Solutions 2008 - June 2014
Greyhound Lines, Inc. 2006 - 2008
Domino's Pizza 2006 - 2006
Prestige Landscape Construction Ltd. March 2004 - 2006
Skills
Payroll, Microsoft Excel, Management, Labor Relations, HRIS, Financial Analysis, Employee Benefits, Ceridian, ADP Payroll
Education
Mount Royal University 2010 — 2011
HR Management Extention Certificate
Mount Royal College 2005 — 2008
CPM
CDI College 2004 — 2005
CPS, Payroll
Dallas Symphony Orchestra July 2014 - Present
CCCi March 2013 - October 2013
Source Direct May 2011 - March 2013
Colgate Oral Pharmaceuticals May 2008 - May 2011
Chrysler Financial May 2007 - May 2008
Century Express Texas 2006 - 2007
Greyhound Lines, Inc. May 2005 - July 2006
Vines High School 2001 - 2003
Creekview High School 2001 - 2001
Skills
Sales, Business Development, Sales Operations, Vendor Management, Business Intelligence, Professional Services, Purchasing, ERP, Process Improvement, Team Leadership, Sales Process, Team Building, Project Management, Leadership, Cold Calling, Strategic Planning, Sales Management, Selling, Security, CRM, Enterprise Software, Managed Services, Lead Generation, Telecommunications, Data Center, Customer Service, SaaS, Cloud Computing, Contract Negotiation, Information Technology, Management, IT Management, Business Analysis, IT Strategy, New Business Development, Account Management, Training
Education
Sam Houston State University 1994 — 2000
BM, Music Teacher Education
Trend Micro February 2010 - Present
Apollos University January 2009 - Present
Jefferson Wells March 2004 - February 2010
VarTec Telecom April 2003 - October 2003
Transportes Azteca de Oro, Inc. April 2002 - February 2003
Excel Communications, Inc. January 2001 - April 2002
Verio January 1999 - January 2001
Greyhound Lines, Inc. January 1996 - January 1999
IBM March 1991 - December 1995
Alcoa May 1990 - February 1991
Skills
Enterprise Risk..., Auditing, Risk Assessment, Business Process..., COSO, Sarbanes-Oxley Act, J-SOX, Internal Controls, Process Improvement, Sarbanes-Oxley, Team Building, Accounting, Financial Analysis, PeopleSoft, Forecasting, Budgets, Finance, Strategic Planning, Quality Auditing, Leadership, Bilingual, Spanish-speaking, Academic Writing, Academia, Compliance, Training, Corporate Governance, Regulatory Requirements, Mitigation, Best Practices, Operational Control, Drafting Policies, Financial Policies &..., Audit Command Language, Strategic Financial..., Strategic Leadership, Financial Risk, Program Management, Risk Management, IT Audit, External Audit, Revenue Recognition, Business Process..., Software Documentation, CISA, Business Intelligence, Financial Reporting, Management Consulting, US GAAP, Managerial Finance
Education
Northcentral University 2007 — 2013
Ph.D., Leadership, Ethics, and Organizational Behavior
University of Phoenix 2005 — 2007
Masters, Global Management
The University of Texas at El Paso 1985 — 1990
Bachelors, Finance, Spanish Translation
Greyhound Lines, Inc. September 2014 - Present
One Technologies, LP June 2014 - September 2014
Bank of America 2013 - June 2014
Homeward Residential, Inc. 2009 - 2013
EDS 2001 - 2008
EDS 1998 - 2001
EDS 1997 - 1998
EDS 1994 - 1997
EDS 1989 - 1994
Lomas Mortgage; Lomas Information Systems 1984 - 1989
Skills
PMO, Business Analysis, SDLC, PMP, Project Management, Process Improvement, Visio, MS Project, Information Technology, Business Process, Integration, ERP, Team Building, Full SDLC, Requirements Gathering, Business Requirements, Disaster Recovery, Mortgage Banking, Client Relations Skills, Cross-functional Team..., Testing, Software Development, Risk Management, Website Development, Profit/Loss..., Project Planning, Software Project..., Requirements Analysis, Financial Systems, Vendor Management, Management, Leadership, Microsoft Project
Education
The University of Texas at Austin 1982 — 1984
B.A., Computer Science
San Antonio College 1979 — 1981
Computer Science
Malespina-Boles Consulting January 2014 - Present
Stanislaus County Public Works April 2001 - Present
Greyhound Lines, Inc. February 1997 - 2000
San Joaquin Regional Rail Authority January 1990 - June 1995
San Joaquin County Public Works June 1976 - June 1995
Skills
Transportation, Customer Service, Microsoft Office, Logistics, Microsoft Excel, Operations Management, Strategic Planning, Project Management, Negotiation, Microsoft Word, Change Management, Team Building, Rail, Purchasing, Inventory Management, Contract Negotiation, Customer Satisfaction, Procurement, Government, English, New Business Development, Contract Management, Leadership, Performance Management, Analysis, Budgets, Account Management, Process Improvement, SAP, Coaching, Policy, Employee Relations, Training, Supply Chain Management, Forecasting, Team Leadership, Project Planning, Management, Public Speaking, Program Management, Nonprofits, Community Outreach, Marketing, Social Media
Education
San Joaquin Delta College
Associate of Arts (A.A.), Associate of Arts Degree
University of the Pacific
Bachelor of Arts (B.A.), English Language and Literature/Letters
Capital One January 2013 - Present
Greyhound Lines, Inc. April 2008 - March 2012
Avis Budget Group January 2008 - April 2008
Gander Mountain July 2007 - January 2008
US Bank June 2005 - July 2007
Terminix Commercial June 2004 - June 2005
Showcase Marine, Inc. December 1991 - June 2004
Star Bank, NA April 1988 - December 1990
Skills
Multi-unit, Facilities Management, Operations Management, Transportation, Customer Satisfaction, Team Building, Business Development, Branch Banking, Consumer Lending, Sales Management, Retail Management, Customer Service, Store Management, Microsoft Office, Management, Risk Management, Leadership, Training, Forecasting, Sales, Coaching, Human Resources, Purchasing, Retail, Budgets, Inventory Management, Process Improvement, Finance, Banking, Logistics, Time Management, Strategic Planning, Analysis, Change Management, Team Leadership, Strategy, Business Planning
Education
Sinclair Community College
Associates of Liberal Arts, Business Administration
ACTIVE Network March 2015 - Present
Harte-Hanks 2010 - October 2014
Jackson Hewitt 2002 - 2009
Mortgage Assistance Corporation December 2003 - December 2004
Texas Nameplate Company February 2002 - December 2003
Sprint September 1998 - November 2001
Accor April 1992 - September 1998
TLI, Inc./TLI Creditor's Trust 1987 - 1989
Greyhound Lines, Inc. April 1983 - March 1987
Skills
Customer Service, Accounting, Training, Financial Analysis, Team Building, Accounts Payable, Budgets, Software Documentation, Mergers & Acquisitions, Analysis, Management, Auditing, Microsoft Office, Process Improvement, Program Management, Microsoft Excel, Business Analysis, Leadership, Mergers
Education
Purdue University 1976 — 1981
B.S. Management, Accounting
West Side High School 1973 — 1976
High School diploma, College Prep
Tolleston Jr. High 1971 — 1973
Harris County Sheriff's Office November 2013 - Present
Montgomery County Juvenile Probation August 2013 - November 2013
Gulf Coast Trades Center September 2011 - September 2013
Greyhound Lines, Inc. May 2010 - May 2011
Movie Tavern Inc. January 2008 - May 2010
Skills
Statistical Data..., Criminal Law, Criminology, Crime Prevention, Crisis Intervention, Criminal Intelligence, Narcotics, Criminal Investigations, Training, Case Management
Education
Sam Houston State University 2010 — 2012
Bachelor of Applied Science (B.A.Sc.), Criminal Justice and Corrections
Prairie View A&M University 2008 — 2010
Klein forest
Arbonne International October 2008 - Present
Telvista Inc. January 2007 - October 2008
Home Depot July 2005 - January 2007
Greyhound Lines, Inc. April 2003 - June 2005
Skills
Customer Service, Writing, Communication Skills, Microsoft Excel, Microsoft Word, PowerPoint, Coaching, Strategic Planning, Judgment, Employee Benefits, Retail, Call Centers, Management, Customer Satisfaction, Team Building, Team Leadership, Troubleshooting, Time Management, Training, Process Improvement, Customer Experience, Leadership, Data Entry, Recruiting, Supervisory Skills, Logistics, Interviews
Education
Richland Community College 2012 — 2015
Actively Seeking New Leadership Role October 2015 - Present
7-Eleven October 2014 - January 2015
7-Eleven April 2011 - September 2014
Sam's Club 2002 - 2011
Circuit City 1995 - 2002
Greyhound Lines, Inc. 1993 - 1995
United States Air Force 1984 - 1990
Skills
Leadership, Sales, Retail, Income Statement, Inventory Management, Store Management, P&L Management, Multi-unit, Big Box, Loss Prevention, Team Building, Multi-Unit Management, Merchandising, Sales Operations, Inventory Control, Profit, Hiring, Sales Management, Time Management, Forecasting, Customer Satisfaction, Visual Merchandising, Customer Experience, Pricing, P&L, Operations Management, Store Operations, Driving Results, Multi-Unit, Management, Customer Service, Strategic Planning, Training, Team Leadership, Recruiting, Budgets, Shrinkage, Performance Management
Education
United States Air Force Academy 1980 — 1984
BS
Lesley University 1986 — 1988
MS, Management
Mustang Freightways February 2013 - June 2015
Greyhound Lines, Inc. February 2004 - February 2013
USF Reddaway 1998 - 2003
Tiger Courier Inc 1989 - 1996
Skills
Business Process..., Sales, Logistics, Sales Management, Team Building, Transportation, Customer Service, Operations Management, Negotiation, Contract Negotiation, Account Management, Team Leadership, Leadership, New Business Development, Strategic Planning, Coaching, Process Improvement, Project Management, Vendor Management, Project Planning, Pricing, Budgets, Customer Relations, Freight, Business Development, Transportation..., LTL, Logistics Management
Education
Northern Alberta Institute of Technology 1978 — 1980
Marketing, Business Administration and Management, General
Strathcona Composite High School
Scoremore January 2013 - Present
Greyhound Lines, Inc. April 2014 - June 2014
JPMorgan Chase June 2012 - July 2013
American Airlines Center June 2009 - August 2009
Skills
Leadership, Marketing, Sales, Management, CRM, Highly Adaptive, Thinking Outside The Box, Empathy, Communication, Organized Multi-tasker, Positive Energy, Highly detail oriented, Bilingual-English/Spanis..., Education, Customer Service, Clerical Skills
Education
Northwood University-Texas 2010 — 2014
Bachelor's Degree, Business Administration and Management, General
Greyhound Lines, Inc. April 2014 - April 2015
Tau Kappa Epsilon August 2010 - February 2013
Arrow Glass and Mirror January 2009 - February 2010
Jim Walter Homes February 2006 - December 2008
Lee's Hardwood Floors May 1992 - August 1997
Skills
Military, Process Scheduler, Construction, Microsoft Office, Budgets, Management, Supervisory Skills, Leadership, Team Building, Logistics, Microsoft Word, Project Planning, PowerPoint, Microsoft Excel, Process Improvement, Contract Negotiation, AutoCAD, Proposal Writing, Public Speaking, Transportation, Operations Management, Excel, Scheduling, Construction Management, Word, Budgeting, Problem Solving, Purchasing, Master Resilience..., Negotiation, Customer Service, Training, Strategic Planning, Contract Management, Military Operations, Leadership Development, Human Resources, Customer Relations, Supply Chain Management, Supply Chain, Inventory Management, Hiring Practices
Education
Louisiana State University 2002 — 2011
BGS, Studies in Organizations with Business Minor
Greyhound Lines, Inc. May 2013 - September 2014
Greyhound Lines, Inc. July 2012 - May 2013
Cheerleading Company June 2010 - July 2012
AirCastle Mortgage Services June 2009 - May 2010
Amphibian Stage Productions January 2010 - March 2010
Oklahoma City University - Performing Arts Ticket Office August 2005 - May 2009
Oklahoma City Thunder January 2009 - April 2009
Fort Worth Opera May 2008 - June 2008
Kids Who Care, Inc. June 2007 - August 2007
Skills
Public Relations, Social Media, Event Planning, Event Management, Customer Service, Marketing, Social Media Marketing, Microsoft Office, Data Entry, Budgets, Brand Management, PowerPoint, Time Management, Teamwork, Fundraising
Education
Oklahoma City University 2005 — 2009
Bachelor of Science, Entertainment Business, Event Planning, Advertising & Public Relations
Fort Worth Academy of Fine Arts 2000 — 2005
Big Brothers Big Sisters Lone Star January 2015 - Present
Hatton W. Sumners Foundation November 2003 - Present
Greyhound Lines, Inc. April 2001 - October 2003
Skills
Event Planning, Customer Service, Outlook, Microsoft Office, System Administration, Team Building, Training, Public Speaking, Vendor Management, Fundraising
Education
North Lake College
Associate of Arts (AA)
Green Oaks Performing Arts Academy April 2011 - Present
Greyhound Lines, Inc. January 2013 - December 2013
Skills
Customer Service, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Training, Leadership, Team Building, Public Speaking, Research, Teaching, Data Entry, Transportation, Time Management
Education
Louisiana State University in Shreveport 2007 — 2011
Bachelor of Science (B.S.), Cellular and Molecular Biology
Harley-Davidson Financial Services January 2013 - Present
Harley-Davidson Financial Services June 2006 - Present
Harley-Davidson Financial Services September 2005 - May 2006
Harley-Davidson Financial Services June 2001 - August 2005
The Brinkmann Corporation July 2000 - May 2001
Greyhound Lines, Inc. April 2000 - June 2000
Haggar Clothing Co. October 1993 - March 2000
Chief Auto Parts, Inc. June 1989 - May 1993
Ellis County Appraisal District October 1988 - May 1989
City of Topeka October 1986 - October 1988
Skills
IT Management, Disaster Recovery, Resource Management, IT Service Management, ITIL, ITIL Certified, ITIL Process, Process Management, Process Improvement, Continuous Improvement, Problem Management, Service Level Management, IBM iSeries, IBM AS/400, RPG, SDLC, EDI ANSI X12, IT Strategy, Vendor Management, Servers, IT Operations, Data Warehousing, Business Intelligence, Data Center, Management
Education
Chadwick University 1993 — 1998
Bachelor of Science (B.S.), Environmental Studies
Washburn University 1986 — 1988
Management Information Systems, General
Midland College 1985 — 1986
Management Information Systems, General
New Mexico Junior College 1982 — 1985
Management Information Systems, General
New Mexico State University 1981 — 1982
Mechanical Engineering
ZAP Business Intelligence January 2015 - Present
PerformancePoint Consulting April 2007 - December 2014
Solver July 2006 - April 2007
Jobe Ventures, Inc. April 2004 - June 2006
Southwest Airlines Co. June 2002 - April 2004
SAS June 2000 - June 2002
Southwest Airlines Co. April 1996 - June 2000
Greyhound Lines, Inc. April 1994 - April 1995
Lomas Mortgage February 1993 - April 1995
Benecorp Business Services March 1993 - May 1994
Skills
Financial Analysis, MDX, Digital Photography, Business Analysis, Performance Management, PerformancePoint, Customer Service, SharePoint, Cost Benefit Analysis, Lease vs. Buy Analysis, 'Balanced' Scorecard..., Budgeting, SQL Server 2005-2012, SSAS, Power View, Analysis Services, Budgets, Performance Point, Business Intelligence, Process Improvement, ETL, Analysis, SSRS, Strategy, SSIS, Databases, SDLC, Integration, Program Management, T-SQL, Visio, Enterprise Software, Data Analysis, Management
Education
New Mexico State University 1990 — 1991
MBA, Finance
University of Louisiana at Monroe 1983 — 1989
BBA, Finance
HR Compensation & Benefits Resources LLC January 2011 - Present
TrueBridge Resources, A North Highland Company July 2013 - January 2015
Resources Global Professionals November 2012 - July 2013
Einstein Noah Restaurant Group, Inc. March 2010 - June 2011
Vail Resorts Management Company May 2007 - January 2010
University of Maryland Medical System August 2005 - May 2007
Accor North America July 1998 - January 2005
Pizza Hut, Inc. January 1997 - July 1998
Pizza Hut, Inc. December 1995 - January 1997
Greyhound Lines, Inc. 1992 - 1995
Skills
HRIS, HR Consulting, Lawson HRIS, Kronos WFC, Kronos Timekeeping, Cornerstone, ADP Payroll, ADP ReportSmith, SuccessFactors, PeopleSoft, Process Improvement, Project Management, Human Resources, Employee Benefits, Payroll, Benefits Administration, Compensation & Benefit, Leadership, Succession Planning, Talent Management, Policy, Performance Management, Mergers & Acquisitions, Strategy, Deferred Compensation, Executive Pay, Employee Relations, Compensation & Benefits
Education
San Diego State University-California State University 1985 — 1988
BA, Journalism-Public Relations, Business-Human Resources
Adecco Staffing, USA August 2014 - October 2014
First Valuation November 2013 - June 2014
Lifetouch Portrait Studios September 2013 - December 2013
Ross Stores, Inc. June 2012 - September 2013
Renaissance Hotels May 2011 - March 2012
The Salvation Army January 2011 - June 2011
Walmart May 2010 - February 2011
The Tavern Hospitality Group January 2010 - July 2010
Walmart July 2005 - February 2008
Greyhound Lines, Inc. June 2004 - June 2005
Skills
Customer Service, Telephone Skills, Call Centers, Sales, Data Entry, Outlook, Team Leadership
Education
Pima Medical Institute-Denver 2007 — 2008
Associate's degree, Medical/Clinical Assistant
EY July 2015 - Present
EY April 2014 - Present
IntelliGender, LLC August 2006 - Present
PwC July 2001 - July 2009
Epicor Software Corp January 2000 - June 2001
Greyhound Lines, Inc. August 1994 - May 1999
Plains Resources May 1992 - June 1994
Coopers & Lybrand Consulting June 1986 - May 1992
Skills
Financial Analysis, Due Diligence, Business Transformation, Business Strategy, Forecasting, Auditing, Strategic Planning, Corporate Finance, Professional Services, Business Development, Risk Management, Financial Reporting, Start-ups, Process Improvement, Accounting, Management, Strategy, Business Planning, New Business Development, SEC filings, Financial Accounting, Marketing Strategy, Business Process, Strategic Partnerships, Entrepreneurship, Business Process..., Marketing Communications, Leadership, CPA, Cross-functional Team..., Executive Management, Acquisition Integration, Sales, Change Management
Education
New Mexico State University 1982 — 1986
BA, Accounting
Carlsbad Senior High School 1980 — 1982
Altair Global May 2015 - Present
Altair Global Relocation June 2014 - May 2015
Lucid Energy Group, LLC February 2012 - March 2014
The Cole Law Firm July 2011 - February 2012
Chartwell Partners September 2010 - July 2011
Spencer Stuart May 2004 - September 2010
Akin Gump Strauss Hauer & Feld LLP February 2003 - May 2004
Greyhound Lines, Inc. January 2000 - February 2003
Skills
Administrative..., Travel Arrangements, Executive Search, Outlook, Microsoft Excel, Interviews, Onboarding, Windows 7, PowerPoint, XP, Internet Explorer, Microsoft Office, Invoicing, Business Development, Recruiting, Legal Writing, Office Administration, Data Entry, Office Management, Human Resources, Microsoft Word, Calendars, Process Scheduler, Software Documentation, Leadership Development, Management, Coordination, Leadership, Event Planning, Customer Service, Talent Acquisition, Employee Relations, Contract Management, Time Management, Executive Support, Executive..., Administrative Work, Expense Reports, Meeting Planning, Wordperfect, Administration, Administrative..., Accounting
Education
Louisiana State University 1992 — 1992
Certificate, Paralegal Studies
Louisiana State University 1987 — 1991
B.A., Communications
Scotlandville Magnet High School 1983 — 1987
Naval Postgraduate School March 2011 - Present
US Navy May 1995 - Present
Greyhound Lines, Inc. June 1999 - February 2001
Skills
Navy, Military Operations, Command, Military, Security Clearance, DoD, Military Experience, Force Protection, Operational Planning, Leadership, Leadership Development, Maritime Operations, Military Training, Organizational..., Personnel Supervision, Program Management, Defense, Information Assurance, Team Leadership, Training
Education
Naval Postgraduate School 2011 — 2013
Morehouse College 2004 — 2006
Bachelor of Science (BS), Math
Morehouse College 1998 — 2000
Mathematics
Baker Hughes October 2011 - Present
MV Transportation January 2009 - October 2011
Greyhound Lines, Inc. November 2007 - July 2008
Greyhound Lines, Inc. October 1997 - November 2007
Greyhound Lines, Inc. January 1995 - October 1997
Greyhound Lines, Inc. April 1994 - January 1995
US Army October 1985 - April 1994
Skills
Department of..., Business Strategy, Transportation Security, Leadership, Training, Transportation, Logistics, Process Improvement, Program Management, Policy, Management, Fleet Management, Strategy, Occupational Health, Industrial Safety, Government, Supply Chain, Security, Operations Management, Strategic Planning, Employee Relations, Team Building, Executive Management, Transportation..., Transportation Planning, Risk Assessment, Truckload, Risk Management, Trucking, Freight, Budgets, LTL, Team building
Education
Oregon State University 1980 — 1984
US Army Logistics Management College 1993 — 1994
Post Graduate Certificate, Operations Research / Systems Analysis
Greyhound Lines, Inc. April 2005 - Present
Executive Companies, Inc. January 1987 - January 2006
New Century VW, Inc. January 2003 - March 2004
Skills
Public Speaking, Management/Organizing, Motivation
Education
Oberlin College 1972 — 1973
Amtrak December 2007 - Present
Greyhound Lines, Inc. February 2003 - April 2008
Skills
Management, Transportation...
Education
Monroe College 1991 — 1993
Associate's degree, Computer Science
Greyhound Lines, Inc. April 2015 - Present
Greyhound Lines, Inc. September 2014 - Present
Sabre Inc. September 2012 - February 2014
Sabre Inc. May 1999 - June 2012
GTE Corp June 1989 - May 1999
Skills
Program Management, Agile Methodologies, Vendor Management, Management, Leadership, Software Project..., IT Strategy, Software Development, Quality Assurance, Enterprise Architecture, Team Leadership, Business Analysis, SDLC, People Skills, Requirements Analysis, People-oriented, Goal-driven leader, Delivering Results, Integration, Scaled Agile Framework
Education
Nova Southeastern University 1998 — 1999
Master of Business Administration (MBA), Business Administration, Management and Operations
LeTourneau University 1990 — 1991
BS, Business Administration and Management, General
Snakehead Games August 2013 - Present
BestBuy.com September 2011 - November 2013
Greyhound Lines, Inc. May 2012 - October 2012
Skills
Customer Service, Public Speaking, Social Media, Social Media Marketing, Management, Game Design, Game Development, 3D Studio Max, World Building, 3D Modeling, Daz 3d, Game Mechanics, Mobile Game Development, Research, Strategic Planning, Marketing Strategy, Video Game Design, Video Games, Mobile Devices, Sales, Writing, Storytelling, Marketing, Microsoft Office, Photoshop, Leadership, Time Management, Creative Writing, Microsoft Word, Teamwork
Education
triOs College 2012 — 2013
Diploma, Video Game Design
McMaster University 2006 — 2010
Bachelor of Arts (BA), Geography
Sheridan College 2005 — 2006
Diploma, Art Fundamentals
Mohawk College
Certification, Geographic Information Science and Cartography
Southlake Focus Group 2015 - Present
Autism Parents Caring 2003 - 2014
Texas Christian University 2008 - 2009
The University of Texas at Arlington 2008 - 2009
KGB Strategic Marketing Solutions 2006 - 2008
City of Southlake, Texas 1994 - 1999
Boy Scouts of America 1992 - 1993
Boy Scouts of America 1991 - 1992
Greyhound Lines, Inc. 1991 - 1991
American Airlines 1989 - 1990
Skills
Marketing, Marketing Strategy, Strategic Planning, Public Speaking, Award-winning Writer, Team Building, Management, Project Planning, Leadership, Analysis, Media Relations, Transportation Marketing, Management Consulting, Blogging/WordPress, Airlines/Aviation, Problem Solving, Policy, City/Local Government, Business Strategy, Microsoft Office, Budgets, Competitive Analysis, Community Outreach, Project Management, Program Development, Marketing..., Contract Negotiation, Demographic/Socio-econom..., Niche Marketing, Industry Analysis, Location Analysis, B2B, Transportation Planning, Economic Development, Small Business, Mentoring, Proposal Writing, Business Analysis, Nonprofits, Organization, Real Estate Research, Customer..., Pricing, Land Use Planning, Autism Spectrum..., Fundraising, Non-profits, Servant Leadership, Strategy
Education
University of Illinois at Urbana-Champaign 1982 — 1984
Master of Urban Planning, Transportation Planning concentration
Tarrant County College 2014 — 2015
Technical and Analytical Refresher Courses
Minnesota State University, Moorhead 1981 — 1982
Bachelor of Science (BS), Pre-Planning Major, Politial Science Concentration with Business Minor
Economic Development Institute, University of Oklahoma 1995 — 1997
Economic Development
North Dakota State University 1978 — 1981
transferred to Minnesota State University Moorhead, Pre-Planning
CSC 2009 - Present
CanaDream May 2005 - Present
CSC 2004 - Present
Centre Street Church November 2010 - June 2012
Greyhound Lines, Inc. 2003 - 2005
Greyhound Lines, Inc. 2001 - 2003
Greyhound Lines, Inc. 2000 - 2001
Skills
Social Media, Microsoft Office, Customer Service, Strategic Planning, Photoshop, Event Management, Leadership, Video, Project Management, Accounts Receivable, Editing, Social Media Marketing
Education
Southern Alberta Institute of Technology
Certificate, Digital Audio and Music
Mount Royal University
Richdale Apartments July 2015 - Present
BARetc. November 2014 - Present
Rhythm Superfoods LLC August 2014 - Present
Citrix Systems, Inc., OSD April 2012 - September 2013
Greyhound Lines, Inc. April 2005 - March 2012
Fleming's Prime Steakhouse & Wine Bar 2000 - 2003
Lawry's Restaurants Inc. May 1999 - September 2000
Del Frisco's Restaurant Group 1993 - 1998
Skills
Strategic Planning, Sales, Salesforce.com, New Business Development, Direct Sales, Cold Calling, Account Management, Sales Management, Sales Process, Sales Operations, Solution Selling, CRM, Channel, Marketing, Selling, Lead Generation, Team Building, Strategic Partnerships, Customer Service, SaaS, Contract Negotiation, B2B, Negotiation, Key Account Management, Business Development, Marketing Strategy, Cloud Computing, Recruiting, Sales Presentations, Customer Retention, Professional Services, Enterprise Software, Product Marketing, Software Industry, Channel Partners, Competitive Analysis, Strategy
Education
Walden University 2004 — 2007
Bachelor of Science, Business Administration and Marketing, Magna Cum Laude
Louisiana State University 1987 — 1990
Business
W.T.White
High School
The Hockaday School
Greyhound Lines, Inc. 1999 - Present
Budget Rent-a-Car Worldwide Reservation Center 1992 - 1999
Budget Rent-a-Car Worldwide Reservation Center 1991 - 1992
Skills
Avaya, IVR, Call Center, Strategic Planning, Analysis, Access, Data Analysis, Microsoft Excel, Analytics, Excel, Metrics, Requirements Analysis, Telecommunications, Resource Management, Vendor Management, Word, CMS, ICM, IEX, Forecasting, SQL, KPI, Scheduling, Call Routing, Cisco Call Manager, Cisco ICM, Call Control, Outlook, Outsourcing Management, Verint, Attention To Detail, Reporting Analysis, Reporting & Analysis, Report Generation, Attrition, Workforce Optimization, Management Consulting, Resource Efficiency, Crystal Reports, Staff Management, Enterprise Resource..., NICE IEX Workforce..., Cisco IP Telephony..., UCCM, UCCR, Cost Analysis Reporting, Schedule Adherence, System Integration..., CTIOS, Workforce Management
Education
Oklahoma State University
BS - Organizational Administration, Business Administration
Putnam City North
Athena & Associates December 2014 - Present
Rent-A-Center November 2012 - November 2014
Athena Associates August 2011 - November 2012
7-Eleven 2005 - June 2011
Greyhound Lines, Inc. March 1996 - September 2004
Nestle Purina September 1987 - March 1994
Price Waterhouse Management Consultants September 1980 - September 1985
Skills
Integrated Marketing, Marketing Strategy, Advertising, Brand Management, Marketing, Promotions, Brand Development, Business Development, Business Planning, Competitive Analysis, Leadership, Entertainment, Direct Marketing, Customer Insight, Management, Market Research, Marketing Research, New Business Development, Product Development, Public Relations, Sales, Segmentation, Social Media, Strategic Planning, Strategy
Education
The University of Chicago - Booth School of Business 1985 — 1987
MBA, Finance & Marketing
Long Island University, C.W. Post Campus
B.A., Pyschology
Sonova Group April 2014 - Present
Connect Hearing US 2010 - April 2014
HR and Management Consulting October 2009 - 2010
VanAntwerp-Jackson World Travels & Retirement Installments 2008 - 2009
Coach America 2004 - 2008
Greyhound Lines, Inc. 1994 - 2003
Mary Kay, Inc. 1993 - 1994
Blockbuster 1989 - 1993
Brinker International 1987 - 1989
Skills
Recruiting, Succession Planning, Human Resources, Performance Management, Organizational..., HRIS, Employee Benefits, Employee Relations, Strategy, Change Management, Management, Business Process, Deferred Compensation, Benefits Administration, Leadership, Strategic Planning, Mergers & Acquisitions
Education
Oklahoma State University
BS, Business Management (Human Resources and Accounting)
Greyhound Lines, Inc. June 2015 - Present
True Power Martial Arts, Inc. April 2008 - Present
SCR Medical Transportation Inc. May 2011 - May 2015
Liberty Tax Service December 2010 - April 2011
Trans Union April 1994 - January 2009
Unocal September 1987 - December 1993
Gainer Bank N.A 1985 - 1987
Sunbeam Appliance Company September 1982 - January 1985
Skills
COBOL, DB2/SQL, CICS, JCL, VSAM, Easytrieve, File-Aid, Java, IBM Mainframe, DB2, OS/390, Disaster Recovery, Requirements Analysis, Software Development, Business Analysis, z/OS, Systems Analysis, Database Design, Visio, IMS DB/DC, TSO, Endeavor, Syncsort, ISPF, Requirements Gathering, Training, REXX, Testing, Quality Assurance, Fileaid, IBM Utilities, Business Intelligence, Programming, Databases, MVS, Mainframe, Linux, SDLC, Cross-functional Team..., Relational Databases, Program Management
Education
South Suburban College 2010 — 2011
Information Technology
College of Automation 1975 — 1976
Associates, Computer Operations and Managment
Santa Clara County Association of REALTORS August 2006 - Present
FNF 2003 - 2007
FNRES 2003 - 2006
Fidelity National Information Services 2002 - 2006
Fidelity National MLS Systems & Solution 1999 - 2006
Victor Valley Association of REALTORS February 1993 - September 1999
United States Marine Corps March 1966 - March 1996
Greyhound Lines, Inc. February 1970 - January 1987
Education
Sonoma State University 1973 — 2008
Holiday Tours, Inc. February 2015 - Present
Cabarrus County Schools November 2014 - Present
Vance County Schools March 2014 - October 2014
Cabarrus County Schools August 2012 - August 2013
Greyhound Lines, Inc. March 2012 - August 2012
Cabarrus County Schools August 2011 - March 2012
Rowan-Salisbury Schools January 2010 - August 2011
Skills
Transportation, Public Transport, Fleet Management
Education
Rowan-Cabarrus Community College 2004 — 2005
Accounting
Greyhound Lines, Inc. August 2014 - Present
Greyhound Lines, Inc. July 2011 - August 2014
Vernon College August 2009 - June 2010
Skills
Customer Service, Analysis, Vendor Management, Transportation..., Financial Analysis, Business Planning, Business Process, Risk Management, Business Analysis, Team Leadership, Operations Management, Logistics, Microsoft Office, Microsoft Excel, Fraud Detection, Online Fraud, Credit Card Fraud, Process Improvement, Leadership, Management, Training, Budgets, Transportation, Forecasting, Program Management, Team Building, Business Process..., Project Management, Strategic Planning, Strategy, Contract Negotiation, Payment Gateways, Tokenization, Credit Card Transaction...
Education
Southern New Hampshire University 2015 — 2016
Bachelor of Accounting, Accounting and Computer Science, TBD
Ranger College 2006 — 2009
Associate of Arts and Sciences (A.A.S.)
Royse City 2004 — 2006
Royse City High School, General Studies
County of Henrico January 2013 - Present
Greyhound Lines, Inc. February 2012 - February 2013
Skills
Budgets, Customer Service, Operations Management
Education
Seminole State College of Florida 2009 — 2010
Accounting
Scentsy, Inc. September 2011 - January 2015
EDCO Group Inc. April 2013 - July 2013
Expedia July 2010 - June 2011
Greyhound Lines, Inc. September 2004 - July 2005
Expedia April 2004 - August 2004
Med-Pay Inc. September 2000 - March 2002
CoxHealth October 1999 - February 2000
Penmac, Inc. March 1998 - October 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Research, Teamwork, HTML, Outlook, Spreadsheets, Time Management, Software Documentation, Data Entry, Office Management, Telephone Skills, Access, Sales, Marketing, Social Networking, Public Speaking, Social Media, Teaching
Education
Ozarks Technical Community College 2011 — 2012
Associate of Arts and Sciences (AAS), Business & Marketing
Greyhound Lines Inc January 2014 - Present
Greyhound Lines, Inc. January 2005 - March 2014
Stinnett Landscaping March 1984 - December 1989
Skills
Organizational..., Human Resource Planning, Human Resource..., Operating Budgets, Project Management, Operations Management, Transportation..., Internal Communications, Safety Management..., Oral & Written..., 3PL, DOT regulations, Transportation, Oral, Management, Logistics Management, Fleet Management, Freight, Logistics, Budgets, Dispatching, Customer Service, Leadership, Process Improvement, Strategic Planning, Contract Negotiation, Customer Satisfaction
Education
Liberty University 2015 — 2017
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General, 3.66
Point Park University 2012 — 2013
Bachelor of Arts (BA), Organizational Leadership, 3.83
Bruce Goldberg February 2013 - Present
US Department of Transportation October 2002 - January 2013
Atlantic Bicyle Tours 2007 - 2008
Greyhound Lines, Inc. 1996 - 2002
US Airways 1999 - 1999
Amtrak April 1982 - May 1995
Civil Aeronautics Board 1978 - 1981
WOUB Radio 1969 - 1971
Skills
Transportation, Rail, Leadership, Transportation Planning, Analysis, Public Transport, Strategy, Transportation..., Project Management, Marketing, Bus, Team Building, Proposal Writing, Market Analysis, Passenger, Tourism, Railway, Pricing, Travel Writing, Feature Articles, Airports, New Service Development, Mentoring, Passenger..., Intermodal, Transportation Marketing, Strong Writing Skills, Feature Writing, Bicycle Tourism, Copy Editing, Management, Strategic Planning
Education
Ohio University 1969 — 1971
BS, Communications
Rutgers University-New Brunswick 1968 — 1969
FleetPride March 2013 - Present
GSE Environmental January 2012 - December 2012
Animal Health International, Inc. July 2007 - December 2011
CompUSA March 2004 - August 2007
Aleris International, Inc. August 1997 - March 2005
Greyhound Lines, Inc. March 1995 - August 1997
Skills
Decision Making Skills, Team Oriented, Planning and Analysis, Risk Management, Investment Banking, Covenant Compliance, Treasury Management, Mergers, Credit, Analysis, Project Planning, Financial Modeling, Cash Flow, Financial Analysis, Sarbanes-Oxley Act, Financial Reporting, Forecasting, Cash Management, Strategic Financial..., Investor Relations, Due Diligence, Accounting, IPO, Banking, Cash Flow Forecasting, Mergers & Acquisitions, Accounts Payable, JD Edwards, Accounts Receivable, Team-oriented
Education
Southern Illinois University, Carbondale 1984 — 1985
MBA, Finance
Southern Illinois University, Carbondale 1978 — 1982
BS, Finance
Independant Consultant (Self-employed) January 2015 - Present
ProCureVision, LLC April 2011 - December 2014
Sogeti January 2010 - April 2011
First Group June 2008 - September 2009
Greyhound Lines, Inc. November 1995 - May 2008
SEI 1991 - 1995
Skills
Process Improvement, Business Analysis, Vendor Management, SDLC, IT Strategy, Business Process..., ITIL, Troubleshooting, Change Management, ERP, Quality Assurance, Integration, IT Service Management, Requirements Analysis, Leadership, Management, Testing, Data Center, Project Management, IT Management, Operations Management, Information Technology, Program Management, Software Development, Software Project..., Training, Business Intelligence, Software Documentation
Education
Southeastern Oklahoma State University 1979 — 1982
BS
Retired Technical Writer/Editor November 2014 - Present
Fannie Mae June 2011 - October 2014
L-3 ComCept March 2010 - March 2011
Citi Group May 2009 - March 2010
Rent-A-Center December 2008 - February 2009
Prodea Systems 2007 - 2008
Alcatel-Lucent 1997 - 2007
Nokia Mobile Phones February 2003 - July 2004
Greyhound Lines, Inc. September 1995 - October 1997
Skills
Visio, XML, FrameMaker, Software Documentation, Testing, Online Help, RoboHelp, SharePoint, Manuals, Technical Communication, Integration, Agile Methodologies, Single Sourcing, Technical Documentation, HTML
Education
Rice University 1970 — 1974
Bachelor's Degree, Economics
Seeking New Opportunity 2014 - Present
Greyhound Lines, Inc. April 2010 - 2014
Greyhound Lines, Inc. February 2009 - March 2010
Lee Hecht Harrison November 2008 - February 2009
GM Financial October 2007 - April 2008
GM Financial April 2005 - October 2007
GM Financial December 2004 - April 2005
Thompson Documentation and Training, Inc. October 2000 - December 2004
IBM November 1996 - October 2000
Skills
Leadership Development, Talent Management, Coaching, Training, Organizational..., Executive Coaching, Leadership, Instructional Design, Team Building, Employee Engagement, Succession Planning, Employee Training, Staff Development, Workshop Facilitation, Change Management, Process Improvement, Operations Management, Management, Organizational..., Training Delivery, Hands-on Training, Business Coaching, Consulting, Needs Analysis, Performance Management, Blended Learning, Soft Skills
Education
Oklahoma State University
Bachelor of Science (B.S.), Secondary Education and Teaching/Mathematics
The University of Texas at Dallas
Graduate Studies, Math Education
Girard College Family Association November 2014 - Present
Christian Stronghold Church February 2013 - Present
PC Helps Support, LLC March 2012 - April 2013
Greyhound Lines, Inc. June 2011 - February 2012
Team Clean Inc May 2009 - August 2009
Synq Solutions Inc November 2006 - February 2008
L.F. Driscoll July 2004 - February 2006
Skills
Microsoft Office, Customer Service, Program Management, Office Administration, Hospitality, Employee Relations, Typing, Education, Training & Development, Account Management, Budgeting, Business Management, Business Strategy, Product Marketing, Advertising, Tutoring, Trumpet, Management, Budgets, Employee Training, Team Building, PowerPoint
Education
Christian Research and Development 2011 — 2014
Certified Biblical Counselor, Christian Research and Development
Temple University 2000 — 2004
B.S, Education
Messiah College 1998 — 1999
Greyhound Lines, Inc. October 2011 - Present
Skills
Human Resources, Recruiting, HR Policies, Employee Relations, Employee Engagement, Performance Management, Coaching, Training, Employee Benefits, Benefits Administration, New Hire Orientations, Talent Management, Talent Acquisition, Management, Onboarding, Customer Service, Organizational..., Personnel Management
Education
McGill University 1999 — 2002
Human Resources Management and Services
Interactive Intelligence January 2015 - Present
AMP'D Consulting Group LLC May 2011 - Present
Interactive Intelligence August 2011 - January 2015
ICMI August 2007 - February 2011
Greyhound Lines, Inc October 2004 - August 2007
Greyhound Lines, Inc. June 2000 - October 2004
Greyhound Lines, Inc. May 1999 - June 2000
Convergys January 1997 - April 1999
United States Air Force 1989 - 1996
Skills
Call Centers, Workforce Management, Operations Management, Leadership, Call Center, Outsourcing, Contact Centers, Management, Training, Process Improvement, Change Management, Business Process..., Vendor Management, Strategic Planning, Telecommunications, Team Building, Project Management, CRM, Team Leadership, Customer Experience, Strategy, Customer Satisfaction, Quality Management, IT Management, Flying, Military Aviation, Aviation Regulations, IVR, Performance Management, Program Management, Team Management
Education
Saint Louis University 1986 — 1989
B.S.
SCW
Greyhound Lines, Inc. July 2013 - Present
Jus-Made, LP March 2010 - May 2013
Jus-made, LP March 2007 - March 2010
DiscUSA March 2006 - August 2006
Duplium Corporation January 2005 - March 2006
Eagle Oil & Gas Co. May 2003 - August 2004
American Arbitration Association December 2002 - May 2003
International Cassette Corporation August 2000 - June 2002
United States Navy February 1995 - February 2000
International Cassette Corporation May 1990 - February 1995
Skills
Inventory Management, Scheduling, Manufacturing, MRP, Materials, Shipping, Supply, Planning, Logistics, Supervisory Skills, Strategic Planning, Forecasting, Inventory Control, Supply Chain, Materials Management, Leadership, ERP, Project Planning, Procurement, P&L Management, Sop, Purchasing, Production Planning, 5S, Transportation, Business Planning, Analysis, Budgets, Strategic Sourcing, Process Scheduler, Food Safety, HACCP, Contract Negotiation, GMP, Negotiation, Warehousing, Sales, Process Improvement, Packaging, Sales Management, Product Development, Management, Customer Satisfaction, Supply Chain Operations, Supply Chain Management, Operations Management, Food, Warehouse Management, Pricing, Sourcing
Education
Southern Illinois University, Carbondale 1997 — 2001
BS, Health/Health Care Administration/Management
Caddo Mills High School 1986 — 1990
High School Diploma, General studies
Hale Marketing Communications 2009 - Present
dentalANTIOXIDANTS.com December 2010 - October 2012
AT&T Wireless September 2001 - August 2002
AT&T Wireless 1997 - August 2001
AT&T Wireless 1995 - 1996
Greyhound Lines, Inc. 1988 - 1994
Skills
Marketing Communications, Social Media Marketing, Public Relations, Media Relations, Community Relations, Public Affairs, Corporate Communications, Corporate Branding, Website Management, Strategic Planning, Crisis Communications, Strategic Thinking, Collaborative, Print Collateral, Newsletters, Webinars, Problem Solving, People Management, Speech Writing, Strategic Counsel, Promotions Planning, Investor Relations, Analyst Relations, Brand Management, Research, Customer Relations, Employee Relations, Vendor Relations, Energy, Product Launches, Critical Thinking, Community Development, Strategic Communications, Press Releases, Crisis Management, Reputation Management, Leadership, Proposal Writing, Management, Editing, Integrated Marketing, Collateral, Customer Service, Publicity, Program Management
Education
Richland College
Southern Methodist University
BFA, Journalism, Business
Kia Motors Corporation July 2012 - Present
Cross Country Automotive Services September 2010 - Present
CitiGroup January 2006 - June 2010
Greyhound Lines, Inc. October 2004 - January 2006
Skills
Credit Cards, Customer Satisfaction, Customer Service, Process Improvement, Process Scheduler, Financial Analysis, Microsoft Excel, Automotive, Financial Reporting, Customer Retention, Microsoft Word, Sales, Teamwork, Invoicing, Accounting, Windows
Education
Pima Community College 1982 — 1985
AAS, Accounting
Vandalia Bus Lines, Inc. April 2012 - Present
Greyhound Lines, Inc. 2005 - 2007
United States Marine Corps November 1983 - February 2004
Skills
Theatre Technical..., Costume Design &..., Trucking, Truck Driving, Hands-on Training, Training, Warehousing, Food Service, Food Safety, Sculpture, Writing, Technical Writing, Creative Writing, Speech Writing, Public Speaking, Food Service Sanitation, Janitorial, Technical Drawing, Mechanical Drawings, Figure Drawing, Poetry, Acting, Voice Acting, Mentoring, Landscaping, Landscape Design, Arranging, Composition, Photography, Catering, Baking, Sewing, Woodworking, Wood Shop, Stage Make-up, Stagecraft, Props, Experience Working with..., Looked After Children, Veterans Benefits, Veterans Affairs, Military Training, Sales Process, Sales Presentations, Automotive Repair, Hand Drafting, PowerPoint, Pro Tools, Singer-songwriter, QLab
Education
Southern Illinois University, Edwardsville 2007 — 2011
Bachelor of Science (B.S.), Technical Theatre/Theatre Design and Technology
University of Maryland University College (Asia) 2002 — 2004
Greyhound Lines, Inc. January 2009 - Present
Dr Pepper Snapple Group July 2004 - December 2008
Sprint February 1999 - July 2004
Weblink Wireless February 1996 - February 1999
Skills
Financial Analysis, Forecasting, Strategic Financial..., Budgets, Finance
Education
Southern Methodist University 1985 — 1989
BBA, Finance & Real Estate
Richardson High School 1982 — 1985
Richardson High School
Tradavo February 2015 - Present
Pacific Dental Services November 2013 - January 2015
Greyhound Lines, Inc. June 2012 - November 2013
Homewood Suites by Hilton July 2010 - May 2012
Days Inn August 1995 - April 2010
Skills
Business Operations..., Excellent Written and..., Relationship Building, Leadership, Accounts Payable and..., Vendor Relations, Quality Assurance, Scheduling &..., Key Account Managemen, Communication, Negotiations, Property Management..., Microsoft Office, Customer Service, Management, Sales, Account Management, Training, Budgets, Time Management, Operations Management, Strategy, Team Building
Education
Metropolitan State University of Denver 2012 — 2015
Hospitality, Tourism & Events
Arvada West High School 1991 — 1992
General
Jefferson High School 1991 — 1992
Diploma, General
Diebold June 2004 - May 2015
Diebold March 1997 - May 2004
Greyhound Lines, Inc. 1995 - 1997
Greyhound Lines, Inc. 1993 - 1995
Ernst & Young 1990 - 1993
Skills
Human Resources, Management, Employee Relations, Performance Management, Process Improvement, Employee Benefits, Employee Engagement, Coaching, Compensation, Recruiting, Training, Leadership, Employment Law, Mergers & Acquisitions, Investigation, Strategic Planning, Restructuring, Team Building, Deferred Compensation, Program Management, Hiring and On-Boarding, Negotiation, Root Cause Analysis, Project Management, Change Management
Education
Louisiana Tech University 1980 — 1984
Bachelor of Science (BS), Business Administration; Personnel Management concentration
Regions Financial Corporation November 2014 - Present
BBVA Compass (all positions listed are with the same executive) May 2007 - Present
BBVA Compass June 2011 - May 2013
BBVA Compass June 2009 - June 2011
BBVA Compass May 2007 - June 2009
Greyhound Lines, Inc. August 2004 - January 2007
The Richards Group June 1999 - June 2004
Transwestern May 1991 - November 1997
Ameritrust 1988 - 1990
Skills
MS Office Suite, Computer Graphics, English grammar, Microsoft Office, Event Planning, Mortgage Lending, Management, Banking, Time Management, Marketing, Project Management, Process Scheduler, Administrative..., Spreadsheets, Access, Outlook, Office Management, Administrative..., Retail Banking, Credit, Customer Service
Education
Penn Valley Metropolitan Community College
Associates of Arts, English, Honors
Richland Community College
AAS, Landscape Design & Horticulture
Texas School of Trust Banking
Certificate, Trust Banking
University of Missouri-Columbia
Corsicana FUMC Preschool September 2014 - Present
Greyhound Lines, Inc. August 2006 - August 2011
GMAC Insurance April 2005 - August 2006
Education
Amberton University 2001 — 2002
Not Acquired, Counseling Psychology
The University of Texas at Austin 1994 — 1998
Bachelor of Arts (B.A.), Psychology
Navarro College 1992 — 1994
Associate of Science (A.S.), Psychology
Coakley & Williams Hotel Management Company March 2012 - Present
HSMAI Virginia Chapter November 2012 - December 2014
Coakley & Williams Hotel Management Company June 2009 - March 2012
Troy University August 2005 - December 2008
Write Solution Consulting 2002 - 2007
RentPort, Inc. (subsidiary of TransUnion) 2002 - 2005
The Murphey Group 2001 - 2002
The RMJ Group, Inc. 1994 - 2001
Greyhound Lines, Inc. 1992 - 1994
Greyhound Lines, Inc. 1989 - 1992
Skills
Marketing, Leadership, Online Advertising, Revenue Analysis, Management, Business Development, Hospitality, Hotels, Hospitality Management, Marketing Strategy, Yield Management, E-commerce, Advertising, Lead Generation, Social Media Marketing, Social Media, Revenue Management, Sales Management, Marketing Management, Online Marketing, Competitive Analysis, Market Differentiation, Integrated Marketing, Digital Marketing, Strategic Brand..., Strategic Thinking, Sales, Multi-Unit Management, Organizational..., Strategic Planning, Marketing Communications, Start-ups, Generating Revenue, Hotel Management, IDeaS G3 RMS, Organizational..., Creative Problem Solving, Property Management, Critical Thinking, Quality Management, Entrepreneurial..., Competitive Marketing..., Web Content Management, Online Reputation..., Email Marketing, Key Account Development, Board of Director..., General Management, Hospitality Industry, Corporate Management
Education
Old Dominion University
B.S.
Troy University
Master of Science - Management
University of Virginia
Greyhound Lines, Inc. June 2015 - June 2015
Skills
Trilingual, Customer Service, English, Management, Microsoft Office, Microsoft Excel
Education
Seattle University 2015 — 2019
The Home Depot Canada July 2012 - Present
The Home Depot Canada July 2011 - July 2012
CauseForce December 2009 - May 2010
Greyhound Lines, Inc. January 2009 - December 2009
Circles September 2007 - January 2009
Circles February 2006 - September 2007
CHUM Television July 2003 - September 2006
Z103.5 and 88.5 the Jewel, Evanov Radio Group January 1999 - July 2003
Skills
Performance Management, Leadership, Training, Recruiting, Management, Team Leadership, Operations Management, Customer Satisfaction, Sales, Customer Service, Retail, Negotiation, Event Planning, Event Management, Social Media, Business Process..., Process Scheduler, Analysis, Teamwork, Team Building
Education
Mohawk College 1998 — 2001
Radio Broadcasting & Communications Media
Assumption Catholic Secondary School 1993 — 1998
McMaster University
Sociology
Baylor Scott & White Health June 2015 - Present
Greyhound Lines, Inc. January 2011 - April 2015
Coca-Cola Enterprises May 2005 - December 2008
San Antonio Coca-Cola October 1998 - March 2005
Skills
Customer Service, Outlook, Logistics, Transportation, Administrative..., Microsoft Excel, Budgets, Microsoft Office, Process Improvement, Process Scheduler, Data Entry, Microsoft Word, PowerPoint, Lotus Notes, Team Building, Management, Invoicing, Spreadsheets, Sales, Customer Relations, Telephone Skills, Communication, Office Management, Administrative...
Education
San Antonio College 1980 — 1981
Administrative Technology
Edgewood High School 1976 — 1980
Diploma, Basics
Social Security Administration April 2015 - Present
Walmart April 2013 - Present
Greyhound Lines, Inc. April 2000 - 2012
Greyhound Lines, Inc. 2000 - 2012
Skills
Contract Management, Microsoft Excel, Customer Service, Value Engineering, Construction Management, Inventory Management, Negotiation, Microsoft Office, Construction, Management, Team Building, Budgets, Process Scheduler, Strategic Planning, Operations Management
Education
University of Alabama at Birmingham 2015 — 2017
Master of Fine Arts (M.F.A.)
University of Montevallo 2011 — 2013
Bachelor's Degree, Social Work, 3.75
Tennessee Technology Center at Nashville 2003 — 2005
Bachelor of Technology (B.Tech.), Information Technology
Middle Tennessee State University 2001 — 2003
Bachelor's Degree, Computer and Information Sciences and Support Services, 3.5
dbWebNet, Inc. January 1988 - Present
Total Terminal Services 1986 - 1988
New York Life Insurance Company 1984 - 1986
Greyhound Lines, Inc. 1974 - 1983
U.S. Army March 1966 - September 1973
Skills
SaaS, Networking, Network Administration, Security, Cloud Computing, Troubleshooting, Solution Selling, Managed Services, New Business Development, Network Security, Sales, Cisco Technologies, Disaster Recovery, VoIP, IaaS, Dedicated Hosting, Office 365, MPLS, Channel Partners, Virtualization, Data Center, Enterprise Software, Storage, VMware, Storage Area Networks
Education
Spokane Community College 1974 — 1976
Business Administration, Management and Operations
Saint Martin's College 1965 — 1966
General Studies
Davron Tours, LLC January 2006 - Present
Greyhound Lines, Inc. November 2006 - November 2007
Verizon April 1980 - June 2005
Skills
New Business Development, Logistics, Negotiation, Sales Management, Budgets, Process Improvement, Program Management, Business Development, Marketing Strategy, Start-ups, Sales, Strategy, Public Speaking
Education
South Carolina State University 1969 — 1973
Bachelor of Science (BS), Industrial & Electrical Engineering Technology
Old folks home candiddate July 2011 - Present
Dart Transit August 1992 - September 2011
Greyhound Lines, Inc. April 1980 - August 1992
Skills
Strategic Planning, Farms, Agribusiness, Public Speaking, Agronomy, Research, Horticulture, PowerPoint, Change Management, Project Management, Cattle, Crop Protection, Logistics, Organic Farming, Plant Breeding, Management
Education
Tarrant County Junior College, Univer\sotu 1976 — 1980
Associate's degree, Mid Management
Odessa College
Sunset Logistics April 2013 - Present
Sante Pediatric Rehabilitation February 2012 - April 2013
Coach America, LLC July 2003 - September 2011
Concentra Healthcare / Em3 2000 - 2003
Xerox 1998 - 2000
Greyhound Lines, Inc. 1994 - January 1998
American Airlines April 1984 - April 1994
Skills
Logistics Management, Transportation..., Trucking Management, Technology Management, Balanced Scorecard, IT Systems Assesments, Technology Risk..., Total Quality Management, Business Process..., Business Process Design, Business Analytics, Healthcare Information..., Technology Solutions..., Telematics, Strategic Visionary, Management, Strategy, Integration, Strategic Planning, Consulting, IT Strategy, Data Security
Education
Southern Methodist University 1995 — 1997
M.B.A., Finance / Business Strategy
Columbia University 1989 — 1992
Bachelor of Arts (B.A.), Business Administration and Management
Metropolitan State College, Denver CO 1976 — 1980
Computer Science
RE/MAX Advantage December 2011 - Present
Royal LePage Coronation West January 2011 - December 2011
Greyhound Lines, Inc. August 1999 - January 2011
Skills
Real Estate, Relocation, Referrals, Condos, First Time Home Buyers, New Home Sales, Listings, Townhomes, Buyer Representation, Sellers, Single Family Homes, Seniors, Residential Homes, Investment Properties, Investors, Selling, Real Estate Transactions, Negotiation, Brokerage, Marketing, Real Property, Buyers, Foreclosures, Investments, Sales
Education
The University of British Columbia 2010 — 2010
Real Estate Professional, Residential Real Estate
Sauder School of Business
Real Estate
Rent-A-Center December 2010 - June 2013
Rent-A-Center September 2010 - December 2010
Rent-A-Center March 2010 - September 2010
Greyhound Lines, Inc. May 2008 - September 2009
Greyhound Lines, Inc. April 1997 - May 2008
Greyhound Lines, Inc. 1995 - 1997
Skills
Visio, MS Project, Business Analysis, Vendor Relations, Microsoft Office, SharePoint, Requirements Management, Process Improvement, SDLC, Management, Vendor Management, Leadership, Project Management, Integration, Project Planning, Business Process, Microsoft Project, Strategic Planning, Software Documentation
Education
Oregon State University
BS, Psychology
Mayo Clinic March 2004 - Present
Greyhound Lines, Inc. March 1998 - March 2004
Tandy Corporation March 1993 - March 1998
Target March 1991 - March 1993
Compuware March 1988 - 1991
Hewlett-Packard March 1982 - March 1988
Motorola March 1978 - March 1982
Skills
Programming, Systems Engineering, COBOL, TAL Programming, Guardian Programming, C, C++, C#, TACL, HL7, Systems Design, EHR, Linux, Perl, VB.NET, Requirements Gathering, Requirements Analysis, Enscribe, Retail, Banking, Transportation, Computer Systems..., Computer Proficiency, Data Analysis, SQL, SQL Tuning, T-SQL Stored Procedures, Base24, RPG III, Async, Business Analysis, UML, Rational Rose..., Tandem Himalaya, HP NonStop, Unix, IDEF, Java, NonStop SQL, ISPF, VTAM, MS-DOS, Relational Data Modeling, ITSMF, IT Service Management, Web Services, XML
Education
Rochester Community and Technical College 2014 — 2017
Associate of Arts and Sciences (AAS)
Tarrant County College 1997 — 2000
Associate's degree, Computer Science, 4.0
New York University 1974 — 1976
Systems Analysis and Design, Information Technology
Università degli Studi di Roma Tre 1972 — 1974
Engineer's degree
Greyhound Lines, Inc. October 2014 - Present
Parago. Inc. June 2014 - October 2014
TXU June 2011 - April 2014
Direct Energy March 2006 - June 2011
Constellation Energy September 2004 - March 2006
Reliant Energy April 2001 - September 2004
Skills
Process Flow..., Project Management, Process Improvement, Electricity Markets, Business Requirements, Functional Requirements, Data Analysis, Microsoft Excel, Vendor Management, MS Project, Visio, Business Process..., SDLC, User Acceptance Testing, Test Cases, Software Documentation, Strategic Planning, Regression Testing, Cross-functional Team..., SAP, Management, Access, Analysis, Quality Assurance, Program Management, Call Centers, Value Stream Mapping, Customer Quality, SharePoint, PowerPoint, Customer Experience..., Business Process, Change Management, Leadership, Testing, Strategy, Training
Education
Northwestern State University 1994 — 1999
Bachelors of Science, Business Administration
Living Computer Museum April 2014 - Present
First Group March 2013 - April 2014
Greyhound Lines, Inc. May 2010 - March 2013
Skills
Transportation, Customer Service, Customer Satisfaction, Public Transport, Rail, Sales, Transportation..., PowerPoint, Microsoft Office, Public Speaking, Tourism, Museums, Cataloging, Reliability
Education
Chief Sealth International High School 2007 — 2011
High School Diploma
Seattle Central College
Greyhound Lines, Inc. 2011 - Present
Community Council of Greater Dallas 2008 - Present
Skills
Operations Management, Strategic Planning, Team Building, Process Improvement, Budgets, Change Management, Contract Negotiation, Customer Experience, Transportation, Negotiation, Cross-functional Team..., Marketing, Leadership, Management, Forecasting, Program Management, Vendor Management, Logistics, Business Process..., Strategy, Project Management, Training, New Business Development
Education
Southern Methodist University - Cox School of Business 1991 — 1993
M.B.A.
Morehouse College 1984 — 1988
Kuehne + Nagel June 2013 - Present
Greyhound Lines, Inc. June 2012 - June 2013
Lone Star Overnight May 2009 - May 2012
Texpress Packages, Inc June 2007 - May 2009
Tazmanian Freight Systems March 2006 - April 2007
YRC Freight April 1998 - December 2005
Arlington Texans, Innsbruck Pilots, Rotorua Rebels Basketball Teams April 1996 - January 1998
Skills
New Business Development, Sales Management, Sales Operations, Sales, B2B, Solution Selling, Forecasting, Logistics, Strategic Planning, Negotiation, Leadership, Sales Presentations, Management, CRM, Account Management, Cold Calling, Direct Sales, Contract Negotiation, Customer Satisfaction, Key Account Management, Pricing, Team Building, Training, Transportation, Truckload, Sales Process, Operations Management, LTL, 3PL, Business Development, Freight, Shipping, P, Process Improvement, Air Freight, Supply Chain, Supply Chain Management, Transportation..., Strategy, Logistics Management, Business Planning, Microsoft Office, Analysis
Education
Centenary College of Louisiana 1993 — 1997
Bachelor of Arts, Sociology, Business
New Mexico Military Institute 1991 — 1993
Associate of Arts, General Studies
Socorro High School 1987 — 1991
Diploma, College Prepatory
Creative Media May 2007 - Present
Art Lovers Trading Company August 2004 - Present
Greyhound Lines, Inc. 2005 - 2009
Greyhound Lines, Inc. 2005 - 2009
University Northern Colorado August 1991 - June 1992
Southern Observer 1981 - 1983
Skills
Slogans, Logos, Public Relations, Editing, Event Management, Publishing, Blogging, Video, Writing, Public Speaking, Marketing Strategy, Digital Media, Email Marketing, Social Media, Photography, Photoshop, Video Editing, Video Production, Creative Writing, Logo Design, Teaching, Marketing, Copywriting, Digital Photography, Television, Social Networking, Sales, Advertising, WordPress, Newspapers, Facebook, Event Planning, Social Media Marketing, Web Design, Graphic Design, Creative Direction, Entrepreneurship, Multimedia, New Media, Online Advertising, Copy Editing, Publications, Magazines, Content Management, Feature Articles, Marketing Communications
Education
Southern Illinois University, Carbondale 1978 — 1980
Nationstar 2000 - 2007
Nationstar Mortgage, LLC 2000 - 2007
Nationstar Mortgage- formerly Centex Home Equity 2000 - 2007
Nationstar Mortgage / Centex Home Equity 2000 - 2007
Greyhound Lines, Inc. May 1999 - May 2000
NationsCredit/Bank of America subsidiary March 1997 - April 1999
FoxMeyer 1996 - 1997
Skills
Talent Management, HRIS, Leadership Development, Conflict Resolution, Employment Law
Education
Louisiana Tech University 1989 — 1993
Master's of Arts, Industrial/Organizational Psychology
McAfee April 2014 - Present
HP Enterprise Services March 2011 - April 2014
Hewlett-Packard June 2013 - March 2014
Capgemini March 2009 - June 2012
Greyhound July 2007 - March 2009
Greyhound Lines, Inc. July 2007 - March 2009
Greatwide Dedicated Transport 2002 - 2007
Synetric 2000 - 2002
Skills
ITIL, Networking, IT Management, Windows Server, Telecommunications, Integration, Disaster Recovery, Cisco Technologies, Servers, Management, VMware, Active Directory, Data Center, IT Operations, IT Service Management, IT Strategy, Leadership, Vendor Management, Software Documentation, Firewalls, VPN, Network Security, Enterprise Architecture, Troubleshooting, Infrastructure
Education
Massachusetts Institute of Technology 1990 — 1994
Mears Transportation Group July 2007 - Present
Greyhound Lines, Inc. February 2009 - February 2010
Western Kentucky University August 2008 - January 2009
Skills
French, Spanish, German
Education
Murray State University 1997 — 2003
Unfinished, French Language / Music Education
Western Kentucky University 2001 — 2002
Unfinished, Music Education
Sirius XM Radio Inc. February 2014 - Present
ATX Group June 2009 - February 2014
Greyhound Lines, Inc. October 2001 - June 2009
IBM Global Services 1994 - 2000
Skills
VMware, Disaster Recovery, AIX, Cluster, Operating Systems, Networking, SAN, Data Center, Enterprise Architecture, System Administration, Unix, Vendor Management, Servers, Troubleshooting, Testing, TCP/IP, Solaris, DNS, Clariion, Virtualization, Storage Area Networks, OpenStack, ESXi, SRM, RecoverPoint, VIOS, LPAR, Linux KVM, EMC Storage, Enterprise Storage, VMware ESX, VMware Infrastructure, Brocade Fibre Switches, Dell PowerEdge Servers, Dell OpenManage, EMC SAN Administration, IBM pSeries, iSCSI, Brocade, vSphere, Cloud Computing, Infrastructure, Storage, NAS
Education
University of Leicester 2005 — 2008
MBA, E-Commerce and Project Management
Madurai Kamaraj University 1988 — 1992
BE, Electronics and Communication Engineering
interRel Consulting Partners August 2007 - Present
interRel Consulting 2013 - 2014
Spring Valley Athletic Association 2010 - 2012
Greyhound Lines, Inc. 2001 - 2007
Weblink Wireless 1996 - 2000
Skills
Essbase, Hyperion, Financial Reporting, Business Intelligence, Hyperion Planning, Accounting, HFM, Hyperion Enterprise, FDM, EPM, Planning, Budgeting, Corporate Management, Forecasting, Financial Analysis, Consolidation, Business Analysis, Process Improvement, Budgets, Financial Modeling, Data Integration, Project Planning, OLAP
Education
Louisiana Tech University 1989 — 1993
Bachelor of Science, Accounting
SAIC Inc. 2007 - Present
Greyhound Lines, Inc. April 2000 - February 2003
Skills
Project Management, Program Evaluation, Microsoft Office, Microsoft Excel, Analysis, Research, PowerPoint, Strategic Planning, Data Analysis, Microsoft Word, Financial Analysis, SQL, Process Improvement, Business Analysis, Budget, SAP, Accounting, Forecasting, Access, Financial Reporting, Budgets
Education
Prairie View A&M University
Bachelor of Business Administration (B.B.A.), Accounting
Greyhound Lines, Inc. September 2007 - Present
HBS Business Systems December 1997 - September 2007
Education
Sam Houston State University 1989 — 1994
Major - Criminal Justice; Minor - Computer Science
Commerce High School 1985 — 1989
PwC July 2001 - Present
Epicor January 2000 - June 2001
Greyhound Lines, Inc. July 1994 - March 1999
Plains Resources June 1992 - May 1994
Coopers & Lybrand June 1986 - April 1992
Education
New Mexico State University 1982 — 1986
Triad Commercial Real Estate Services September 2014 - Present
The Institue of Real Estate Management - IREM January 2013 - January 2015
CB Richard Ellis August 2010 - July 2014
Ebby Halliday Realtors & The Michael Group May 2009 - May 2014
Greyhound Lines, Inc. 2006 - May 2009
Farmers Insurance 2004 - 2006
ACE Cash Express January 2000 - July 2003
Ouachita Energy Corporation January 1998 - December 1999
Cintas 1994 - 1997
Skills
Market Research, Loan Origination, Purchasing, Lease Negotiations, Marketing Strategy, Employee Benefits, Location Intelligence, Pricing, Property Management, Portfolio Management, Commercial Real Estate, Small Business, Credit, Business Planning, New Home Sales, Recruiting, Applicant Tracking..., Financial Analysis, Financial Reporting, PowerPoint, Project Planning, Real Estate Financing, Brokers, Investment Properties, Brokerage, Budgets, Leadership, Management, Property, Real Estate, Contract Negotiation, Leases, Real Estate Development, Real Estate Transactions, Negotiation, Sales
Education
Walden University 2014 — 2018
Doctor of Philosophy (Ph.D.), Management
LeTourneau University 2002 — 2004
Masters of Business Administration, Finance
Northwood University 2000 — 2001
Bachelor of Business Administration, Business Management - Real Estate
Institute of Real Estate Management
Certified Property Manager (CPM®), Property Management
LSG Sky Chefs October 2014 - Present
Greyhound Lines, Inc. August 2012 - October 2014
Frontier Airlines April 2011 - October 2011
Republic Airways Holdings, Inc. April 2010 - April 2011
US Airways 2006 - 2010
Miracle Flights for Kids 2005 - 2005
AirTran Airways 2003 - 2004
Era Aviation 2002 - 2003
Northwest Airlines 1985 - 2002
Skills
Airlines, Airports, Customer Service
Education
University of Oklahoma - Price College of Business 1996 — 1998
MBA, Business Administration
Montana State University-Billings 1980 — 1983
BABA, Air Transportation Management
PNC February 2015 - Present
Dean Foods November 2012 - December 2014
Laspe in Employment May 2012 - November 2012
IBM January 2010 - April 2012
Greyhound Lines, Inc. October 2007 - October 2009
OnForce September 2003 - September 2007
McAfee June 1999 - April 2003
Skills
Windows Server, Disaster Recovery, Active Directory, Servers, Network Administration, Networking, HP, Help Desk Support, VMware, SQL, XP, Troubleshooting, Operating Systems, Windows 7, VPN, ITIL, Data Center, TCP/IP, Hardware, System Administration, IT Service Management, Computer Hardware, IT Management, Citrix, Laptops, System Deployment, Windows, DNS, Windows XP
Education
Saddleback College 1979 — 1981
Facebook September 2013 - Present
Choice Hotels International August 2013 - May 2014
IBM (Contract Position) February 2011 - February 2012
OHSU Oregon Health & Science University February 2010 - September 2010
Jantzen Beach Center May 2009 - February 2010
Red Lion Hotels January 2007 - May 2009
Money Management International June 2006 - December 2006
Greyhound Lines, Inc. May 2003 - April 2006
Skills
Marketing, Facebook, Social Media, Customer Service, Advertising, Management, Social Media Marketing, Budgets, Project Management, Event Planning, Social Networking, Marketing Strategy, Customer Satisfaction, Project Planning, Outlook, Digital Marketing, Microsoft Office, Time Management, Strategy, Facebook Marketing, Instagram, Microsoft Excel, Online Marketing, Online Advertising, Training, Twitter, Team Building, Strategic Planning, Employee Relations, Event Management, Public Relations, Hospitality, Hospitality Management, Team Leadership, Microsoft Word, Leadership, Teamwork, Account Management, Employee Training, New Business Development, Marketing Communications, Performance Management, Salesforce.com, Payroll, Customer Experience, CRM, Hiring, Public Speaking, Email Marketing, Recruiting
Education
Portland State University 2007 — 2010
Advertising Management
Northern Arizona University 2004 — 2006
Business, Management, Marketing, and Related Support Services
Greyhound Lines, Inc. October 2011 - Present
JC Transport February 2011 - November 2011
Quiet Thunder Productions April 2005 - 2010
Education
Rowan University 1987 — 1992
Music, Composition, Performance
Rath Auto Resources January 2014 - Present
Hickory Farms, Inc. October 2011 - January 2014
Experian Consumer Direct April 2012 - November 2012
Living Spaces Furniture April 2006 - August 2009
Greyhound Lines, Inc. 2000 - 2006
Walt Disney Travel March 1997 - May 2000
Skills
Customer Service, Call Centers, Customer Satisfaction, Sales, Retail, Inventory Management, Team Building, Sales Management, Merchandising, Store Management, Management, Loss Prevention, Inventory Control, Training, Customer Retention, Customer Experience, Retail Sales, Time Management, Profit, Employee Training, Visual Merchandising, Data Entry, Forecasting, Team Leadership, Cold Calling, Teamwork, Direct Sales, Telephone Skills, Outlook, Coaching, Microsoft Word, PowerPoint, Microsoft Excel, Social Networking, Microsoft Office, Store Operations, Sales Process, Hiring
Education
Long Beach City College 1993 — 1997
travel/tourism
Mike Oliver, CPA October 2013 - Present
On-Board Communications March 2013 - Present
Oldfield CPA January 2010 - October 2013
Building Energy Solutions & Technology September 2008 - November 2009
Planet Tan June 2007 - September 2008
Affirmative Insurance 2002 - 2007
Greyhound Lines, Inc. 1997 - 2002
Skills
Financial Analysis, Financial Reporting, Sarbanes-Oxley Act, Accounting, GAAP, Auditing, Internal Controls, General Ledger, Financial Accounting, SEC filings, Sarbanes-Oxley, CPA, Fixed Assets
Education
Sam Houston State University 1994 — 1996
BBA, Accounting
Greyhound Lines, Inc. February 1978 - February 2008
Education
Mary Baldwin College 1964 — 1967
BA, Sociology, Math
Greyhound Lines, Inc. August 2007 - Present
Overhead Door July 2003 - August 2007
Builders FirstSource September 2000 - July 2003
First Horizon Home Loans 1999 - 2000
LESCO 1993 - 1999
Skills
Training, Employee Relations, Organizational..., Succession Planning, Personnel Management, Human Resources, Labor Relations, Talent Acquisition, Management, Payroll, Strategic Planning, Process Improvement, Team Building, Deferred Compensation, Start-ups, Corporate Communications, Coaching, Mergers & Acquisitions, Union Avoidance, Union, Performance Management, Employee Engagement, Workforce Planning, Manufacturing, Change Management, Mergers, Leadership, Employee Training, Talent Management, Leadership Development, Recruiting, HRIS, Benefits Administration, Operations Management, Onboarding, FMLA, Employee Benefits
Education
Ohio Wesleyan University 1975 — 1979
Bachelors of Arts, Education
Actively seeking employment April 2015 - Present
Greyhound Lines, Inc. October 2006 - April 2015
Skills
Process Improvement, Customer Service, Logistics, Team Building, Human Resources, Training, Operations Management, Management, Strategic Planning, Microsoft Office, Negotiation, Budgets, Contract Negotiation, Payroll, Outlook, Coaching, Project Management, Change Management, Leadership, Transportation, Employee Relations, Microsoft Excel, Event Planning, Customer Satisfaction, Organization Skills, Organizational Maturity, Handle Confidential..., Microsoft Word, PowerPoint, Expense Reports, Travel Arrangements, Administration, Administrative..., Inventory Management
Education
LeTourneau University 2001 — 2004
Bachelor of Business Administration (BBA), Business Administration and Management, General
First Student June 2014 - Present
Greyhound Lines, Inc. June 2014 - Present
LL Transportation August 2004 - Present
American Airlines October 2012 - October 2013
US Army November 2000 - October 2004
Education
Portland State University 2002 — 2006
Bachelor of Education (B.Ed.), Elementary Education and Teaching
Portland State University 2002 — 2006
Bachelor of Education (B.Ed.), Educational Leadership and Administration, General
Global Research and Insights 2005 - Present
InsightExpress 2003 - 2005
Momentum Research & Consulting 2000 - 2003
Creative Consumer Research 1998 - 2000
Roche Diagnostics 1995 - 1998
Greyhound Lines, Inc. 1993 - 1994
JCPenney 1988 - 1993
Skills
Business Analysis, Competitive Intelligence, Leadership, Pricing, Strategy, Advertising Research, Product Development, Strategic Planning, Marketing Research, CRM, Market Research, Marketing Strategy, Qualitative Research, Sales, Business Analytics, Focus Groups, Sales Management, Forecasting, Customer Insight, Competitive Analysis, Analytics, Brand Equity, Survey Design, Financial Services, Online Research, Quantitative Research, Entrepreneurship, Data Analysis, Customer Satisfaction, Consumer Behaviour, Primary Research, Research, Market Analysis, New Business Development, Segmentation
Education
Millersville University of Pennsylvania
B.A., Mathematics
Penn State University
Master's Degree, Applied Statistics
Transportation Security & Safety Consultants September 1976 - Present
Richard Mueller, Process Service September 1976 - December 2013
Greyhound Lines, Inc. May 1971 - January 2009
Skills
Transportation, Emergency Management, Investigations, Loss Prevention, Airports, Risk Assessment, Aviation, Investigation, Auditing, Physical Security, Freight, Operations Management, Private Investigations, Training, Surveillance, Security
Education
Rutgers, The State University of New Jersey-Newark 2010 — 2010
National Transit Institute
Transportation Security Administration 2009 — 2009
First Observer - School Bus 1
GOV SEC - US LAW ENFORCEMENT - READY 2007 — 2007
School Shootings, Case Studies & Prevention and Security Measures
Rutgers, The State University of New Jersey-Newark 2007 — 2007
National Transit Institute
American Association of Airport Executives 2005 — 2005
Airport Security Coordinator
Michigan State University 2005 — 2005
School of Criminal Justice
Rutgers, The State University of New Jersey-Newark 2005 — 2005
National Transit Institute
Avia Ed Adaptive Training Services 2003 — 2003
Airport Security Coordinator
US Department of Transportation & Transportation Safety Institute 2003 — 2003
Threat Management and Emergency Response to Bus Hijacking
Transportation Security Administration & Bureau of Alcohol, Tobacco and Firearms 2002 — 2002
National Seminar Semtex-Terrorism and Explosives
WRG Industries 1983 - Present
St Louis University School of Medicine 1988 - 2009
Barnes Jewish Hospital 1987 - 1988
United States Air Force 1967 - 1987
Walter Reed Army Medical Center 1976 - 1980
Rome Air Development Center January 1967 - January 1972
NASA June 1965 - August 1965
St Louis University Institute of Technology January 1964 - January 1965
Greyhound Lines, Inc. 1963 - 1965
St Louis University Geophysics Department June 1964 - August 1964
Skills
Electronics, Medicine, Programming, Manufacturing, Healthcare, Surgery, Practice Management, Electricians, Medical Devices, Data Analysis, Training, Medical Imaging, Medical Education, Healthcare Consulting, Pain Management, Informatics, Ultrasound, Cancer, Management Consulting, High Risk Obstetrics, Gynecological Surgery, Rental Property..., Sustainability, Gentleman Farming, Poor Miserable Sinner,..., Public Speaking, Teaching, Fundraising, Leadership, Program Management, Leadership Development
Education
Walter Reed Army Medical Center 1976 — 1980
Internship and Resisdency, Obstetrics and Gynecology Residency Program
Saint Louis University School of Medicine 1972 — 1976
Doctor of Medicine (MD)
Syracuse University 1967 — 1971
Master of Science, Electrical Engineering
Saint Louis University Institute of Technology 1963 — 1967
Bachelor of Science; BSEE, Electrical Engineering
Affliate February 2012 - Present
Northwestern Stage Lines December 2001 - January 2013
Greyhound Lines, Inc. April 1993 - December 2000
Unid States Air Force September 1969 - October 1989
Skills
Transportation, Microsoft Office, Logistics, Microsoft Excel, Operations Management, Strategic Planning, Project Management, Negotiation, Microsoft Word, Change Management, Team Building, Budgets, Process Improvement, PowerPoint, Inventory Management, Customer Satisfaction, Teamwork
Education
Oklahoma City University 1975 — 1977
Bachelor of Science (BS), Air Traffic Controller
Greyhound Lines, Inc. April 2012 - Present
Fujitsu 2011 - 2011
Desert Exp 2007 - 2009
Education
Palomar College 2011 — 2013
English, History
MiraCosta College 2012 — 2012
Foreign Languages and Literatures, General
3M February 2015 - Present
US Army October 2012 - November 2014
US Army June 2010 - October 2012
US Army January 2009 - June 2010
US Army November 2007 - January 2009
Chrysler Group LLC January 2007 - November 2007
Chrysler Group LLC June 1998 - January 2007
US Army March 2003 - June 2004
Chrysler Group LLC 1996 - 1998
Greyhound Lines, Inc. 1994 - 1996
Skills
Military, National Security, Command, Security Clearance, Military Operations, Army, Military Experience, Operational Planning, DoD, Force Protection, Intelligence Analysis, Afghanistan, Operations and..., Global Human Resources..., Marketing Communications, Crisis Management, Financial Management..., P&L Management, New Market Expansion, Negotiation, Development & delivery..., Foreign Nation..., Project Management, Team Building
Education
Park University 2012 — 2014
Master of Public Administration (M.P.A.), Public Administration
Naval Postgraduate School 2011 — 2014
Certificate(s) SSDCO and RoL, Stability, Security, and Development in Complex Operations and Rule of Law
Command General Staff College 2010 — 2011
General Studies, Military Strategic Studies, General, NA
University of Minnesota-Twin Cities 1988 — 1992
Bachelor of Science (BS), Technical Communications and Information Technology
Saint Agnes High School
Chapel of Memories December 2012 - Present
Greyhound Lines, Inc. 1986 - 2004
Skills
Union, Human Resources, Deferred Compensation, Employee Benefits, New Hire Orientations, Policy, Interviews, Contract Negotiation, Customer Service, Recruiting, Employee Relations, Workers Compensation, Coaching, Call Centers, Hiring, Conflict Resolution, College Recruiting, Business Planning, Budgets, Leadership Development, Succession Planning
Education
Saint Louis University 1973 — 1975
B.S., Transportation, Travel & Tourism
William Woods University 1971 — 1973
Safety-Kleen December 2003 - Present
Daisytek May 1994 - November 2003
Greyhound Lines, Inc. July 1988 - May 1994
Skills
Financial Accounting, International Business, Pricing Strategy, Accounting, Due Diligence, Pricing, Acquisitions, IPO, Cost Accounting, Forecasting, Variance Analysis, Income Statement, Financial Reporting, GAAP, Managerial Finance, Budget, Internal Controls, Sarbanes-Oxley Act, Cash Management, Accounts Receivable, General Ledger, Auditing, Financial Analysis
Education
Oklahoma State University 1980 — 1984
BS, Accounting
Resource Staffing May 2015 - June 2015
Advanced Bottomline Management November 2014 - January 2015
Citi April 2012 - October 2013
Greyhound Lines, Inc. March 2008 - April 2012
Greyhound Lines, Inc. January 2005 - March 2008
Skills
Accounts Receivable, Accounts Payable, Budgets, Auditing, Transportation, Customer Service, Credit Analysis, Spreadsheets, Data Entry, Microsoft Office, Outlook, Retail Sales, Medical Billing, Collections, Filing, Solid computer skills, Internet Explorer, QuickBooks, Banking, Analysis, Forecasting, Accounting, Loans, Financial Reporting, Financial Analysis, Finance, Invoicing, Telephone Skills, Microsoft Word, Customer Satisfaction, Inventory Management, Team Building, PowerPoint, Call Centers, Microsoft Excel, Insurance, Time Management, Leadership, Process Improvement
Education
Mountain View College 2014 — 2016
Accounting
Duncanville High School 1999 — 2000
PCL September 2011 - Present
FT Services Ltd. March 2010 - August 2011
Trican Well Service Ltd. 1999 - 2009
Trican Well Service Ltd. 2000 - 2002
Greyhound Lines, Inc. 1999 - 2000
Nowsco Well Service 1993 - 1998
Skills
Safety Management..., Occupational Health, Risk Assessment, Human Resources, Training, Workers Compensation, Supervisory Skills, Coaching, Accident Investigation, Microsoft Office, First Aid, Risk Management, Employee Relations, Disability Management, Construction, Workplace Safety, Microsoft Word, Construction Safety, Behavior Based Safety, Ergonomics
Education
Grant Macewan College 2003 — 2006
Disability Management in the Workplace
University of Alberta 1999 — 2001
Occupational Health & Safety Certification
Greyhound Lines, Inc. March 2007 - Present
Pierce Leahy Archives April 1994 - April 2000
Skills
Transportation..., Fleet Management, Transportation, Freight, Dispatching, Trucking, Budgets, Team Building, Customer Service, Training, Process Improvement, Strategic Planning
Education
Morton College
Associate's degree, Business
NAA Leads September 2012 - Present
Greyhound Lines, Inc. October 1987 - December 2011
Skills
Transportation, Transportation..., Operations Management, Budgets, Customer Service, Team Building, Policy, Freight, Insurance, Hiring, New Hire Training, Mentoring New Hires
Education
Rust College 1979 — 1980
Bachelor's degree, Accounting
Holly Springs High School 1973 — 1975
Diploma, General Studies
Greyhound Lines, Inc. January 2012 - Present
Momentum Credit Union Limited March 2011 - November 2011
Skills
Financial Reporting, Accounts Payable, Accounting, Financial Accounting, Financial Analysis, Microsoft Excel, Journal Entries, GAAP, Account Reconciliation, General Ledger, Accruals, Variance Analysis, Accounts Receivable, Analytical Skills, IFRS, Year-end Close, Monthly Closing, Corporate Tax
Education
CMA 2013 — 2014
Bachelor of Commerce (BCom)
CMA 2013 — 2014
Bachelor of Commerce (B.Com.), Accounting and Finance
McMaster University 2006 — 2010
Bachelor of Commerce (BCom), Accounting and Finance
Greyhound Lines, Inc. June 1986 - February 2004
Greyhound Lines, Inc. June 1988 - June 1998
Greyhound Lines, Inc. June 1986 - June 1988
Skills
Coaching, Customer Service, Employee Benefits, Human Resources, New Hire Orientations
Education
Saint Louis University 1972 — 1975
B.S., Transportation, Travel and Tourism
Agrium August 2008 - Present
AltaGas September 2006 - August 2008
Greyhound Lines, Inc. January 2005 - September 2006
Education
Society of Management Accountants of Alberta 2009 — 2011
Certified Management Accountants (CMA)
Oklahoma City University 1996 — 1998
Master of Business Administration (MBA)
BDR Services Ltd. June 2002 - Present
Vipond Fire Protection Ltd June 1996 - June 2002
Greyhound Lines, Inc. December 1990 - June 1996
Skills
HydraCAD, NFPA, Fire Protection, NICET, Building Codes, Code Enforcement, Sprinkler, AutoCAD, Fire Suppression Systems, Fire Sprinkler Systems, Construction, Construction Management, Fire Safety, Submittals
Education
Red River College 1995 — 1996
Mechanical Systems CAD Technology Certificate
Springfield Collegiate Institure 1986 — 1989
High School Diploma
Discount Cab August 2011 - Present
Total Transit/Valu Trans October 2010 - Present
Veolia Transportation October 2008 - September 2010
Greyhound Lines, Inc. March 2001 - July 2008
Education
National American University-Albuquerque 2004 — 2006
Associates, Accounting
Denver West High School 1967 — 1970
SWMO Services Inc. 2009 - Present
Greyhound Lines, Inc. September 1996 - June 2009
Raphael's Mexican/Crazyhorse Steakhous September 1988 - September 1996
Skills
New Business Development, Customer Service, Sales Management, Contract Negotiation, Budgets, Lawn Care, Training, Process Scheduler, Outlook, Strategic Planning, Landscape Maintenance, Team Building, Sales, Landscaping, Operations Management, Inventory Management, Leadership, Purchasing, Logistics, Transportation, Negotiation, Coaching, Customer Satisfaction, Account Management, Marketing, Customer Retention, Management, Marketing Strategy, Sales Operations
Education
Southwest Missouri State University 1990 — 1994
Rone Engineering Services, Ltd. July 2014 - Present
City of Dallas November 2011 - July 2014
City of Dallas February 2008 - November 2011
City of Fort Worth July 2006 - February 2008
City of Dallas August 2005 - July 2006
City of Dallas October 2004 - August 2005
Greyhound Lines, Inc. March 2002 - October 2004
Skills
Environmental Compliance, Hazardous Waste..., Environmental Awareness, Remediation, Waste, Environmental Impact..., Water Quality, Environmental Consulting, Water, Air Quality, RCRA, Soil, Groundwater, Sustainability, Environmental..., EHS, FAA, Environmental Issues, Environmental Science, Inspection, Underground Storage..., NEPA
Education
Northwest Missouri State University
B.S., Environmental Geology
Tarrant County College
Associate of Arts (A.A.)
Conversant Inc. April 2012 - Present
InterCall January 2000 - April 2012
Telvent DTN December 1992 - January 2000
Unisys April 1989 - April 1991
Greyhound Lines, Inc. December 1987 - April 1989
Life Investors Financial Group, Inc. January 1986 - December 1987
Skills
SaaS, Agile Methodologies, Software Development, Enterprise Software, Product Management, Software Engineering, Product Development, Cloud Computing, Mobile Applications, Mobile Devices
Education
Luther College 1981 — 1985
BA, Computer Science, Mathematics
Greyhound Lines, Inc.
Skills
Transportation, Customer Service, Team Building, Customer Satisfaction
Education
Quincy College
Physical Sciences
Atterro Human Capital Group October 2011 - Present
Greyhound Lines, Inc. May 2010 - Present
Education
Lyndon State College 1970 — 1974
Bachelor of Science Degree, Education
Deluxe Corporation July 2014 - Present
UPS June 2012 - February 2014
Netflix September 2009 - January 2011
Telelanguage June 2009 - September 2009
Express Employment February 2009 - June 2009
Stream International Inc December 2008 - February 2009
Greyhound Lines, Inc. June 2007 - October 2008
Skills
Customer Service, Problem Solving, Multi Tasking, Microsoft Office, Writing, Research, Editing, English language skills, Troubleshooting, Basic HTML, WordPress, Technical Support, Customer Support, Customer Satisfaction, CSS, SEO, Account Management, Communication
Education
Portland State University
International Studies
Ozarks Technical Community College 2005 — 2008
Associate of Arts Degree, General Studies
Pleasant Hope High School 2002 — 2005
High School Diploma
Killians Wood Kreations June 2004 - Present
Greyhound Lines, Inc. May 1995 - May 2000
Skills
Time Management, Social Networking, Data Entry, Microsoft Excel, Outlook, Retail, Marketing, Customer Satisfaction, Customer Service, Microsoft Word
Education
Portland Community College 1999 — 2002
Associate of Applied Science Degree, Legal Assistant
Greyhound Lines, Inc. 1996 - 2006
Skills
Real Estate, Contract Negotiation, Investment Properties, Property Management, Real Estate Development, Commercial Real Estate, Relocation, Leases, Residential Homes, Customer Service, Sellers
Education
Loyola University of Chicago
Associate's degree, Real Estate
North Davis Elementary School April 2012 - Present
Denny's January 2010 - May 2011
Greyhound Lines, Inc. June 2006 - August 2010
CUTCO Cutlery June 2009 - August 2009
Skills
Windows, Mac OS X, Bilingual, Microsoft Office, Psychology, Social Psychology, Technical Writing, Art, PsycInfo, PubMed, PsycINFO, Non-profit Volunteer, Research, OS X, Data Entry, Critical Thinking
Education
University of California, Davis 2011 — 2014
Bachelor of Science (B.S.), Psychology, Senior
Sierra College 2009 — 2011
Associate of Science (A.S.), Psychology
Mosaic Sales Solutions December 2006 - Present
Greyhound Lines, Inc. November 2000 - January 2006
Education
Rhodes University 1995 — 1998
Bachelor's degree, Accounting
Lockheed Martin July 2002 - Present
Greyhound Lines, Inc. February 2000 - June 2002
Skills
Budget and Contract..., Process Improvement, Executive interaction..., Team Leadership, Project Management, Financial Reporting, Schedule Management, Contract Closure, Proposal Review, Resource and project...
Education
Northeastern State University 1996 — 1998
MBA
Access 2 Drive 2011 - Present
Greyhound Lines, Inc. April 2012 - July 2012
Hope Services, LLC October 2010 - October 2011
Omega Independent Living Services July 2010 - October 2011
Gail E. Bland Family Daycare September 2009 - May 2010
Bon Air Juvenile Correction Facility- DJJ December 2007 - April 2010
St. John's Residence For Boys March 2007 - July 2007
WE Transport/Towne Bus Inc. March 2006 - July 2007
Emigrant Bank March 2004 - April 2006
Skills
Class B CDL P, Customer Service, Management, Transportation, Access, Team Building, Training, Public Speaking, Transportation...
Education
Metropolitan College of New York
Human Services, General
NextMed, Inc. July 2013 - Present
Office Team June 2012 - October 2013
Citigroup March 2008 - February 2012
Greyhound Lines, Inc. May 1998 - March 2008
Skills
Recruiting, Human Resources, Screening, HRIS, Policy, Strategic Planning, Leadership, Employee Benefits, Call Centers, Talent Management, Program Management, New Hire Orientations, Talent Acquisition, Technical Recruiting, Hiring, FMLA, Temporary Staffing, College Recruiting, Management
Education
Pima Community College
University of Arizona
Greyhound Lines, Inc. August 1989 - Present
Martz Trailways October 1980 - October 1989
Skills
Logistics, Operations Management, Transportation..., Rail, Supply Chain, Trucking, Logistics Management, Freight, Warehousing, Supply Chain Management, Process Improvement
Education
Pennsylvania Institute of Technology 1977 — 1980
Bachelor's degree, Electrical and Electronics Engineering
GERMANTOWN
Greyhound Lines, Inc. October 2007 - Present
Education
Liberty University 2012 — 2017
American Medical Association September 2014 - Present
US EPA December 2012 - September 2013
US Environmental Protection Agency (EPA) January 2010 - December 2012
Greyhound Lines, Inc. July 2008 - January 2012
US Environmental Protection Agency (EPA) December 2008 - May 2009
UPS October 2003 - July 2008
Market USA October 2002 - December 2002
Chicago Summer Business Institute June 2002 - August 2002
Skills
Environmental Awareness, Environmental Policy, Environmental Science, Policy Analysis, NEPA, Energy Policy, Environmental Impact..., Water Quality, Ecology, Natural Resource..., Environmental..., Climate Change
Education
Northeastern Illinois University 2003 — 2014
Environmental Studies/ Geography
Collins H.S.
Greyhound Lines, Inc. April 2010 - Present
SunTrust Bank January 1992 - January 2010
New World Tours January 2002 - January 2008
Skills
Transportation, Logistics, Transportation..., Operations Management, Shipping, Warehousing, Logistics Management, Dispatching, 3PL, Customer Satisfaction, DOT regulations, Forklift Operator, Team Building, Truckload, Customer Service, Forklift Operation, Management, Microsoft Office
Education
Northern Virginia Community College
Associate's degree, Business Administration and Management, General
Harborview Medical Center July 2013 - Present
Harborview Medical Center October 2012 - July 2013
Harborview Medical Center May 2011 - October 2012
Greyhound Lines, Inc. June 2008 - September 2008
Skills
Healthcare, Nursing, Customer Service, Communication, Organization, Team Leadership, Bilingual-English/Tagalo..., Patient Safety, Direct Patient Care, Quality Patient Care, Patient Advocacy, Patient Education, Teamwork, Dependable Team Player
Education
University of Washington Bothell 2014 — 2015
Bachelor's degree
Seattle Central Community College 2009 — 2013
Associate of Arts and Sciences (A.A.S.)
University of Washington 2008 — 2009
Undergraduate courses
Code Corporation August 2010 - Present
Greyhound Lines, Inc. May 2000 - April 2009
Skills
Accounting, HR Management, Operations Management, Supply Chain, Account Management, Management
Education
University of Phoenix 2006 — 2011
Master's Degree, Accounting, 3.29 out of 4.0
Salt Lake Community College
Associate's degree, General Studies
Greyhound Lines, Inc. 2007 - 2014
Skills
Preventive Maintenance, Fleet Management, Automotive Repair, diesel engine repair, Maintenance Management, Microsoft Word, Microsoft Excel, Fleet Operations, Fleet Services, Customer Service
Education
Pennco Tech-Blackwood 2006 — 2007
Automobile/Automotive Mechanics Technology/Technician