Highmark Inc.
Industry: Healthcare company
DescriptionHighmark is a non-profit healthcare company based in Pittsburgh, Pennsylvania, United States. It is a large individual not-for-profit health insurer in the United States, which operates several for-profit subsidiaries. Headquarters: Pittsburgh, Pennsylvania, United States CEO: David Holmberg (21 May 2014–) Number of employees: 19,500 (2012) Founded: 22 June 1977 Subsidiaries: United Concordia, Visionworks of America, Parent organization: Highmark Health
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Highmark Inc. Employees
ZOLL Medical Corporation February 2015 - Present
Medix Staffing Inc. October 2014 - January 2015
Highmark Inc. June 2013 - March 2014
Highmark Inc. September 2011 - June 2013
Talbots March 2011 - September 2011
Soma Intimates October 2009 - March 2011
Point Park University December 2005 - July 2007
Skills
Time Management, Customer Service, AS400 Administration, Health Insurance, Pharmacy Technicians, Pharmacy Benefit..., Training, People Safe, Salesforce Training, HARRIET, INSINQ, CATS, Ebill, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Public Speaking, Cash Register, Insurance, Practice Management, Hiring Practices, Act 33, Act 34, MedHok, SharePoint, Management, Leadership, Sales, Data Entry, Hiring, Teamwork, Inventory Management, Customer Satisfaction, Sales Management, New Hire Orientations, Employee Training, Durable Medical..., Social Media, Healthcare, Event Planning, Medical Devices, Sales Operations, Team Building
Education
University of Pittsburgh 2000 — 2003
Bachelor of Arts (B.A.), Communication with a related field in Sociology, Dean's List
North Catholic High School 1995 — 1998
High School Diploma, Honors
Highmark Inc. August 2015 - Present
Emerson Reid 2014 - Present
Crump Insurance August 2011 - 2014
Penske Truck Leasing May 2010 - August 2010
Skills
CRM, Marketing, Sales, Insurance, Telecommunications, Life Insurance, Management, SaaS, Cloud Computing, Enterprise Software, E-commerce, Consulting, Pre-sales, Account Management, Salesforce.com
Education
Shippensburg University of Pennsylvania 2007 — 2011
Bachelor of Science, Marketing
Highmark Inc. February 2015 - Present
Celerity May 2014 - February 2015
University of Pittsburgh November 2010 - May 2013
Great Lakes Higher Education Corporation and Affiliates December 1996 - June 1997
The Pennsylvania State University November 1991 - August 1996
Aerotek Contract Engineering Services December 1994 - July 1995
University of Pittsburgh May 1987 - August 1989
Skills
Data Analysis, Database Management, Statistics, Access, Excel, SAS programming, Biochemistry, Research, Data Management, SAS, Database Admin, Microsoft Excel, Data Mining, Analysis, Biostatistics, SQL, Laboratory
Education
University of Pittsburgh
B.S. Double Major, Mathematics and Chemistry
University of Pittsburgh, Graduate School of Public Health
M. Sc. Hyg., Biostatistics
Highmark Inc. July 2014 - Present
IntraDocs November 2013 - May 2014
Lincoln Financial Group December 2013 - February 2014
GoodCompany Ventures May 2013 - September 2013
Liberty Resources Inc. September 2011 - December 2012
Knovex, LLC June 2011 - August 2012
Skills
User Experience, User-centered Design, Photography, User Experience Design, Design Thinking, Interaction Design, Graphic Design, Adobe Creative Suite, User Interface Design, Information Graphics, Web Design, Human-centered Design, Human centered design, Information Design, Industrial Design, Concept Design, Research Design, Concept Development, Concept Generation, User Research, Video Editing, Experience Design, User Interface, Model Making, Visual Communication, Sketching, Exhibit Design
Education
University of The Arts 2011 — 2013
Master of Industrial Design (MID), User-Centered Design
Shippensburg University of Pennsylvania 2007 — 2011
Bachelor of Arts (BA), Design and Visual Communications
Highmark Inc. May 2015 - Present
York Endoscopy Center March 2013 - May 2015
Towson Surgical Center June 2012 - March 2013
WellSpan Health January 2011 - June 2012
Hanover Hospital (Hanover, PA) 2010 - 2011
WellSpan Health January 2002 - January 2009
Greater Baltimore Medical Center 2001 - 2003
University of Maryland St. Joseph Medical Center, Inc. July 1999 - 2001
Skills
Reiki
Education
Stevenson University 1995 — 1999
Bachelor's Degree, Registered Nursing/Registered Nurse
Highmark Inc. December 2014 - Present
Curtiss-Wright EMD May 2014 - November 2014
University of Pittsburgh Clinical and Translational Science Institute (CTSI) February 2013 - May 2014
Health Quest March 2012 - December 2012
Skills
Java, PL/SQL, SQL, JavaScript, Oracle RDBMS, Oracle APEX, Oracle Reports, HTML 5, CSS, UNIX, Jelly
Education
University of Pittsburgh 2013 — 2015
Bachelor of Science (B.S.), Computer Science
University of Pittsburgh 2007 — 2012
Bachelor's Degree, Health Information Management
General Douglas MacArthur HS
Highmark Inc. March 2014 - Present
University of Pittsburgh February 2012 - January 2014
University of Pittsburgh August 2009 - February 2012
Center for Healthy Aging May 2009 - July 2009
Slippery Rock University January 2007 - May 2009
Skills
Data Analysis, Research, Research Design, Data Entry, Healthcare, IRB, Statistics, Clinical Trials, Science, SPSS, Public Health, Higher Education, Clinical Research, Epidemiology
Education
Slippery Rock University of Pennsylvania 2006 — 2009
B.S., Community Health/Public Health
Highmark Inc. December 2014 - Present
Pennsylvania Department of Health February 2012 - December 2014
Group Dynamics in Focus 2011 - February 2012
Dickinson College September 2009 - May 2011
Elwyn May 2009 - September 2009
Skills
Word, Microsoft Office, Excel, PowerPoint, Outlook, Windows, Social Media, Social Networking, Access, Statistics, Mathematics, Matlab, SAS, SUDAAN, Statistical Modeling, Research, R, Data Analysis
Education
Dickinson College 2007 — 2011
Bachelor of Science, Mathematics
University of East Anglia 2010 — 2010
Mathematics
Highmark Inc. November 2013 - June 2015
Starbucks September 2010 - March 2014
Focus Points Family Resource Center August 2007 - August 2008
American Diabetes Association June 2000 - August 2008
Skills
Customer Service, Time Management, PowerPoint, Microsoft Word, Public Speaking, Microsoft Office, Cashiering, Microsoft Excel, Data Entry, Teamwork, Social Media, Critical Thinking, Social Networking
Education
University of Dayton 2003 — 2007
Bachelor's Degree, sociology
Messiah College March 2013 - Present
Covenant Christian Academy July 2010 - June 2012
Highmark, Inc April 1994 - December 2003
American Embassy, Moscow February 1993 - December 1993
Pacific Architects and Engineers February 1991 - February 1993
Skills
MAC OS upgrades, Mainframe programming, Microsoft Office, Office Administration, PowerPoint, Nonprofits, Event Planning, Customer Service
Education
Southern Methodist University 1985 — 1989
BA, Business
Highmark Inc. May 2015 - Present
Geek Squad May 2014 - Present
Smith Micro Software, Inc. November 2014 - May 2015
Best Buy September 2013 - May 2014
On The Border May 2013 - September 2013
IHOP March 2012 - August 2012
Soergel Orchards August 2008 - May 2011
Skills
Visual Basic, HTML, Windows, C++, C, Microsoft Office, Photoshop, JavaScript, English, Research, Customer Service, Java, Computer Hardware, ASP.NET, Linux, Forensic Toolkit, Information Security..., Software Testing, SharePoint
Education
Robert Morris University (PA) 2013 — 2016
Bachelor's Degree, Major: Cyber Forensics and Information Security. Minor: Computer Information Systems, 4.0/4.0 in Major 3.84/4.0 Overall
University of Pittsburgh 2012 — 2013
Pre-Engineering
Highmark Inc. April 2015 - Present
UPMC May 2014 - April 2015
Every Child Inc. October 2011 - April 2014
US Army 2008 - 2011
White Directory Publishers 2006 - 2007
Skills
Training, Program Management, Project Management, Management, SDLC, Leadership, Process Improvement, Strategic Planning, Microsoft Office, Analysis, Databases, Information Technology, SharePoint, Help Desk Support, SQL, System Administration, Project Planning, Database Administration, System Deployment, Active Directory, Information Security, Human Resources, Non-profits, New Business Development, EHR, Lean Thinking, Relational Databases, System Integration..., Software Quality..., IT Management, IT Security Best..., Microsoft Project, Spiceworks, Government, HIPAA, PMBOK, Six Sigma, Accounting Applications, Global IT Operations, Information Security..., Consulting, IT Audit, Vendor Management, Team Building, HITRUST
Education
University of Phoenix 2013 — 2014
Master's of Information Systems
University of Phoenix
Bachelor of Science
Highmark Health October 2014 - Present
Highmark Health September 2011 - October 2014
Highmark Inc. February 2009 - September 2011
Highmark Inc. October 2006 - October 2008
Skills
Sales Management, Sales, Contract Negotiation, Business Strategy, Healthcare Management, Health Insurance, Sales Operations, Strategic Planning, Broker relations, Commision..., Leadership, Insurance, Employee Benefits, Managed Care, Process Improvement, Healthcare
Education
University of Delaware 1989 — 1994
Bachelor's degree, Business Administration and Human Resources
Aetna March 2015 - Present
Highmark Inc. January 2015 - March 2015
Coventry Health Care, an Aetna Company May 2012 - December 2014
UPMC Health Plan February 2006 - May 2012
UPMC Health Plan February 2005 - February 2006
UPMC Health Plan February 2002 - February 2005
Gateway Health Plan April 1999 - February 2002
Gateway Health Plan May 1998 - April 1999
Gateway Health Plan March 1997 - May 1998
Gateway Health Plan November 1996 - March 1997
Skills
Requirements Gathering, Systems Analysis, Visio, Medicare, SDLC, Business Analysis, Process Improvement, Cognos, Healthcare Information..., Requirements Analysis, Medicaid Managed Care, IT Operations, Financial Analysis, IT Solutions, Business Requirements, Electronic Enrollment, Production Support, Agile & Waterfall..., Medicare Letters, Creative Solutions, System Testing, Unit Testing, System Enhancements, Redetermination Projects, Statutory Reporting, Home Nursing Files, Benefit Cost Analysis, Department of Public..., Employee Training, Customer Service, Customer Retention, Microsoft Excel, Access Database, PowerPoint, Posnet, MC400, Amisys, Remedy Ticketing System, MMC, On-call Support, Access, Insurance, Leadership
Education
University of Pittsburgh 1990 — 1994
Bachelor of Science (BS), Business/Psychology
Upper St. Clair High School 1986 — 1990
High School
McNees Wallace & Nurick LLC February 2015 - Present
Office of the Governor, Commonwealth of Pennsylvania January 2011 - January 2015
Rhoads & Sinon LLP May 2001 - April 2011
Highmark Inc. November 1999 - May 2001
City of Harrisburg Pa September 1995 - November 1999
Hersh, Ramsey & Berman 1994 - 1995
Skills
Employment Law, Litigation, Public Relations, Public Policy, Strategic Planning, Contract Negotiation, Government, Politics, Legislative Relations, Policy, Legal Writing, Policy Analysis, Public Speaking, Political Campaigns, Leadership, Legislation
Education
University of Dayton School of Law 1990 — 1993
Juris Doctorate, Law
University of Scranton 1986 — 1990
Bachelor of Science (B.S.), Economics/Finance
Highmark Inc. September 2015 - Present
Colonial Electric Supply November 2014 - September 2015
Law School Admission Council June 2007 - August 2014
Rita's Water Ice Franchise Corporation January 2005 - June 2007
Skills
Public Speaking, Team Leadership, Customer Service, Higher Education, Nonprofits, Program Development, Training, Management, Leadership, Project Management, Team Building, Organizational..., Teaching, Staff Development, Program Management, Strategic Planning, Event Planning, Community Outreach, Data Analysis, Microsoft Office, Research, Student Affairs
Education
Temple University 2008 — 2011
M.Ed, Adult Development and Organization
University of Pittsburgh 1995 — 1999
Bachelor of Arts (B.A.), Rhetoric and Communication
Notre Dame High School
High School
Highmark Inc. October 2014 - Present
Mindteck / Highmark September 2013 - October 2014
Direct Energy Business Services September 2012 - September 2013
Skills
Accounting, Natural Gas, Energy, Energy Industry, Financial Modeling, Upstream, Oil & Gas Industry, Energy Markets, Analysis, Payroll, Contract Management, Petroleum, Mergers & Acquisitions, Gas, Electricity Markets, Procurement, Oil/Gas, Downstream Oil & Gas, SAP, Pipelines, Renewable Energy, Oil Industry, Midstream, Demand Response, Fuel, Variance Analysis, Business Process..., Oil, Contract Negotiation, Financial Reporting, Finance, Analytics, Experienced Business..., Business Analysis, Process Improvement, Sarbanes-Oxley Act, Financial Analysis, Forecasting
Education
University of Pittsburgh 1999 — 2002
Bachelor of Business Administration (B.B.A.), Finance and Marketing- Dual degree, 3.23
Highmark, Inc August 2012 - June 2013
Highmark, Inc June 2001 - August 2012
Tree of Life Congregation July 1997 - June 2001
Congregation Beth Shalom August 1996 - July 1997
Skills
Microsoft Word, Excel,..., Workflow..., Vendor and Customer..., Administrative..., Customer Service, Microsoft Word, Insurance, Proofreading, Program Management, Health Insurance, Policy, Claim, French, German, Outlook, Lotus Notes, Call Centers, Microsoft Excel
Education
University of Pittsburgh 1985 — 1989
Bachelor of Arts Degree, Foreign Language Education
University of Pittsburgh
Post B.A. Degree, professional translation (German), 4.0
Hylant March 2015 - Present
Highmark Inc. December 2012 - Present
Highmark Inc. October 2012 - December 2012
Babb, Inc. February 2011 - October 2012
UPMC August 2010 - December 2010
University of Pittsburgh August 2009 - December 2010
Skills
Health Promotion, Wellness, Program Development, Marketing Communications, Employee Benefits, Program Evaluation, Corporations, Lifestyle, Marketing Strategy, Customer Service, Health Insurance, Wellness Coaching, Healthcare, Program Management, Health Education, Public Speaking, Weight Management, Research, Consulting
Education
University of Pittsburgh 2010 — 2011
Masters of Science, Health, Physical Activity, and Chronic Disease
University of Wisconsin-La Crosse 2005 — 2009
Bachelors of Science, Exercise Physiology
Highmark Health Solutions Inc September 2009 - Present
Celerity IT August 2008 - September 2009
PNC January 2007 - August 2008
Highmark, Inc June 2002 - May 2004
WQED February 1999 - May 2002
University of Pittsburgh September 2000 - February 2002
Management Science Associates March 1999 - June 2000
Sawyer School September 1997 - March 1999
Skills
Data Warehousing, Business Analysis, SAS, Underwriting, SDLC, Insurance, Requirements Gathering, User Acceptance Testing, Visio, Data Analysis, Project Management
Education
Sawyer School of Business 1997 — 1999
ASB, Communication Systems Management
Thiel College 1993 — 1994
Highmark Inc. January 2013 - Present
Highmark Inc. January 2013 - December 2014
The Healey Company, Inc January 2011 - June 2011
Advantage Sales & Marketing January 2010 - December 2010
Sun Penang June 2009 - January 2010
University of Pittsburgh June 2007 - August 2007
One Step January 2006 - December 2006
Pa Dept of Labor & Ind. June 2006 - August 2006
Hollywood Video January 2004 - December 2004
Thai Palace June 2003 - December 2003
Skills
Java, CSS, HTML, Public Speaking, Microsoft Office
Education
University of Pittsburgh 2005 — 2010
Bachelor's Degree, Major: English Literature. rel. area: comp sci., 3.896
University of Pittsburgh 2006 — 2012
Bachelor's degree, Computer Science
Highmark Inc. June 2014 - Present
Skills
Java, Retail, COBOL, JCL, TSO, Python, C, Teamwork
Education
University of Delaware 2010 — 2014
Bachelor's degree, Computer Engineering, Senior
University of Delaware
Minor, Computer Science, Senior
Pinnacle Health April 2015 - Present
Diversified Service Options, Inc. (acquired Highmark Medicare Services Inc.) January 2013 - May 2014
Highmark Medicare Services Inc. (became Novitas Solutions, Inc.). 2007 - December 2012
Highmark Inc. 2001 - 2007
Capital BlueCross 1999 - 2001
Capital BlueCross 1995 - 1999
Duane, Morris & Hecksher 1987 - 1995
Skills
Healthcare, Medical Terminology, Legal Writing, Medical Writing, Leadership, Medicare, Nonprofits, Collaboration, Organization &..., Clinical Research, Employment Law, Public Speaking
Education
The George Washington University Law School 1982 — 1986
Juris Doctor (J.D.), High Honors
Washington University in St. Louis
Bachelor's Degree, Biology - (Pre-med)
Highmark Inc. August 2014 - Present
PwC June 2010 - August 2014
PRTM Management Consultants June 2010 - August 2012
US ARMY January 2002 - January 2005
Skills
Program Management, Strategy, Leadership, Project Management, Business Process..., Strategic Planning, Six Sigma, Military, Supply Chain Management, Analysis, Defense, Process Improvement, Organizational..., Cross-functional Team..., Management Consulting, Vendor Management, Consulting, National Security, DoD, Transportation, Continuous Improvement, Operations Management, Business Strategy, Policy Analysis, Program Evaluation, Performance Metrics, Distribution Strategies, Process Control, Contract Negotiation, Security Clearance, Invoice Verification, Space Management, Business Process, Predictive Analytics, Data Dictionary, Reporting & Analysis, Medicare Advantage, Medicare Part D, Medicaid, Healthcare Analytics, Healthcare Consulting, Healthcare Management
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 2008 — 2010
Master of Business Administration
University of Pittsburgh
Bachelor of Science, Business Administration; Marketing
DICK'S Sporting Goods July 2015 - Present
Salt Power Yoga January 2015 - Present
American Eagle Outfitters May 2015 - July 2015
Pittsburgh Penguins March 2011 - January 2015
Pittsburgh Penguins January 2009 - March 2011
Highmark Inc. July 2008 - January 2009
Pittsburgh Penguins January 2008 - May 2008
Skills
Sports Management, Sports Marketing, Ticket Sales, Sports, Event Planning, Event Management, Social Media, Facebook, Public Relations, Fundraising, Press Releases, Media Relations, Social Networking, Marketing, Customer Service, Community Development, Social Media Marketing
Education
University of Pittsburgh 2004 — 2008
Bachelors, Psychology
University of Pittsburgh 2004 — 2008
Certificate, Corporate and Community Relations
Highmark Inc. August 2014 - Present
JPMorgan Chase January 2012 - December 2013
Merck March 2000 - January 2012
Skills
Business Process..., Requirements Gathering, PMO, Cross-functional Team..., Management, Project Management, Oracle, IT Strategy, User Acceptance Testing, Business Analysis, Data Analysis, Data Warehousing, ITIL, Project Portfolio..., Business Process, Integration, Unix Shell Scripting, Visio, Process Improvement, MS Project, PL/SQL, SQL, Vendor Management, Software Documentation, SDLC, Requirements Analysis, Requirements Management, Software Project..., Business Process..., Analysis, Data Modeling, Systems Analysis, Order Management
Education
Pennsylvania State University 1998 — 1999
BS, Information Systems
Shippensburg University of Pennsylvania 1993 — 1997
BS, Business Administration
Currently unemployed - looking for a job July 2015 - Present
Discover Financial Services January 2015 - July 2015
Highmark Inc. March 2014 - December 2014
JPMorgan Chase October 2012 - May 2013
JP Morgan Chase May 2011 - September 2012
Hexaware Technologies July 2008 - April 2011
NCO Group 1995 - 2008
CAM Systems July 1993 - October 1994
Clean Harbors July 1988 - July 1993
Skills
Databases, SQL, Requirements Gathering, SDLC, COBOL, Oracle, Access, Data Warehousing, Disaster Recovery, Software Documentation, Requirements Analysis, Program Management, Data Center, Help Desk Support, End User Training, Change Management, Business Intelligence, Business Analysis, Vendor Management, IT Strategy, MySQL, Oracle RDBMS, Data Mapping, IT Management, Software Project..., Enterprise Architecture, Toad, VMS, DCL, CMS, MMS, VAX Basic, Open VMS, Tableau, Data Flex, Dec Forms, User Interface, Joomla, Oracle 9i, VAX, SharePoint
Education
Columbus State Community College 2008 — 2014
IT-ART program, Computer Science
Sinclair Community College 1980 — 1982
A.A.S., Computer Programming
Sinclair Community College 1972 — 1975
A.A., Liberal Arts
Home-base-Ecletic Designs September 2011 - Present
Printing Industries of America March 2008 - September 2009
National MS Society, Allegheny District Chapter August 2006 - March 2008
National Kidney Foundation of W PA January 2005 - May 2005
Highmark Inc. 2002 - 2004
Highmark Blue Cross Blue Shield 2000 - 2004
Education
University of Pittsburgh
BAS Humanitites, Cert: Public & Professional Writing, Cert: Marketing, Cert: Woman's Studies, Communications, English Writing, Marketing Management
Highmark Inc. September 2014 - Present
Highmark, Inc. October 2007 - September 2014
Skills
Process Improvement
Education
Slippery Rock University of Pennsylvania 1990 — 1994
Bachelor's Degree, Environmental Science
Calgon Carbon Corporation August 2015 - Present
Kelly OCG Recruitment Process Outsourcing December 2013 - August 2015
WESCO Distribution, Inc. August 2013 - December 2013
ServiceLink March 2013 - June 2013
Highmark Inc. July 2007 - February 2011
Skills
Onboarding, Benefits Administration, Talent Acquisition, Applicant Tracking..., Talent Management, Interviews, Sourcing, Experienced HR..., Employee Benefits, Employee Relations, Workforce Planning, College Recruiting, HRIS, Succession Planning, Deferred Compensation, Employee Engagement, New Hire Orientations, Human Resources, Organizational..., Recruiting, Resume Writing, Career Development, Leadership, Internet Recruiting, Hiring, Screening
Education
University of Phoenix-Pittsburgh Campus
Highmark Inc. September 2014 - Present
Leidos July 2010 - September 2014
Knouse Foods September 2006 - February 2010
Toronto Blue Jays 2006 - 2010
Skills
MySQL, PHP, jQuery, JavaScript, Node.js, MongoDB, Redis, Oracle, Amazon Web Services..., Git, Subversion, HTML 5, CSS3, JSON, XML, Linux, Apache 2, Nginx, Drupal, WordPress, Google Apps, Google Analytics, Neo4j, SQL, Web Applications, CSS, Ruby, Bash, Perl, AJAX, Database Design
Education
University of Maryland College Park 2011 — 2013
Master's, Information Management
Shippensburg University of Pennsylvania 2002 — 2006
Bachelor's, Information Systems
Highmark Inc. January 2014 - Present
ALCOA, INC. April 2012 - Present
Gleason & Associates, P.C. January 2010 - April 2012
Planning Center for Professionals, Inc. June 2008 - November 2009
Ernst & Young, LLP July 2006 - May 2008
Education
University of Notre Dame 2006 — 2007
Master's of Science in Accountancy, Accounting
University of Notre Dame 2002 — 2006
Bachelor of Business Administration (B.B.A.), Accounting
Highmark Inc. April 2015 - Present
Aetna May 2012 - March 2015
Skills
Healthcare Information..., Access
Education
University of Pittsburgh 2008 — 2012
BS, Health Information Management
Highmark Inc. April 2015 - Present
Department of Energy/NETL/OST August 2013 - April 2015
Computervision 1987 - 1992
Skills
Screenwriting, Editing, Fiction Writing, Short Stories, Technical Writing, Online Help, Creative Writing, Copy Editing, Fiction, Book Reviews, Business Writing, Playwriting, Web Content, Manuals, Content Management, Technical Communication, Proofreading, Non-fiction, MS Word, MS Excell, DITA XML, Product Testing, Project Management, New Program Development, Journalism, Public Relations, Grant Writing, Promotional Writing, SDLC, Standard Operating..., Federal Procedures,..., O&M SOPs, UAT, Freelance Writing, Microsoft Excel, Proposal Writing, Writing, Testing
Education
University of Washington 2005 — 2006
Certificate, Screenwriting
University of Washington 1995 — 1996
Certificate, Playwriting
Bethany College
BA, Humanities/Writing
University of Pittsburgh
Highmark Inc. August 2014 - Present
Critter Control June 2013 - August 2014
Fiserv 2011 - 2013
Turning Technologies 2010 - 2011
Confluence January 2006 - November 2008
Federated Investors 2004 - 2006
Federated Investors 2001 - 2004
Federated Investors 1999 - 2001
Federated Investors 1995 - 1999
Federated Investors 1993 - 1995
Skills
Product Management, Business Planning, Project Management, Compliance, Contextual Research, Agile, Business Analysis, Customer Relations, Vendor Management, Agile Methodologies, Customer Service, Financial Services, Marketing, Product Launch, CRM, Leadership, Competitive Analysis, Management, Process Improvement, Business Development, Program Management, Solution Selling, Analysis, Strategy, Market Research, Business Strategy
Education
Slippery Rock University of Pennsylvania 1986 — 1990
BS, Education
EventuresLive March 2010 - Present
Highmark Inc. November 2014 - Present
Courtyard by Marriott January 2014 - August 2014
Courtyard by Marriott March 2013 - January 2014
Courtyard by Marriott October 2012 - March 2013
DoubleTree by Hilton March 2012 - October 2012
DoubleTree by Hilton June 2011 - March 2012
The Original Magazine January 2007 - May 2009
Skills
Hospitality, Customer Service, Hotels, FOSSE, Hotel Management, Catering, Editing, Video, Microsoft Office, Post Production, Event Management, Social Media Marketing, Entertainment, Micros, Food & Beverage, Event Planning, Social Media, Public Relations, Press Releases, Facebook, Blogging, Social Networking, Marketing Communications
Education
University of Pittsburgh 2004 — 2009
BA, English, History
Highmark Inc. August 2015 - Present
Highmark Inc. June 2014 - August 2015
Highmark December 2012 - June 2014
Highmark October 2011 - December 2012
Highmark October 2010 - October 2011
PREMIERE Sports and Enterntainment LLC September 2009 - July 2010
Buckhead Saloon September 2009 - May 2010
Skills
Sales, Outside Sales, Salesforce.com, Marketing, Marketing Strategy, Product Marketing, Customer Service, Event Management, Public Speaking, Team Building, Internal Communications
Education
University of Pittsburgh 2006 — 2010
BSBA, Marketing
Highmark Inc. May 2015 - Present
UPMC February 2015 - May 2015
UPMC June 2013 - February 2015
Western Psychiatric Institute and Clinic January 2012 - April 2012
Skills
SPSS Statistical..., Microsoft Office, Cerner Powerchart, EpicCare EMR, Medical Records, Hospitals, SPSS, Cerner, Medical Coding, Clinical Research, ICD-9, Health Information..., Public Speaking, HIPAA
Education
University of Pittsburgh 2009 — 2013
Bachelor of Science (BS), Health Information Management, Senior
University of Pittsburgh 2009 — 2013
Minor, African Studies
Highmark Inc. January 2015 - Present
University of Pittsburgh August 2014 - November 2014
Cars.com June 2014 - August 2014
Goodwill of Southwestern Pennsylvania May 2013 - July 2013
Weitz & Luxenberg, P.C June 2012 - August 2012
TrueBuyBacks February 2009 - June 2011
CB Planning, Great Neck April 2008 - January 2011
Skills
Microsoft Office, Legal Research, Legal Writing, Client Relations Skills, Client Retention..., Business Planning, Business Process..., Filing, Organization, Business, Sales, Cold Calling, Work Ethic, Passion for Success, Entrepreneurship, Marketing, Westlaw, Time Management, Lexis, Legal Documents, New Business Development, Social Networking, Document Review, PowerPoint, Microsoft Word, Negotiation, Data Analysis, Outlook, Strategy, Policy, Insurance
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 2013 — 2014
Master of Business Administration (M.B.A.), Marketing & Strategy
University of Pittsburgh School of Law 2011 — 2014
Doctor of Law (J.D.), Business Law
The Ohio State University 2008 — 2011
Bachelor of Arts (B.A.), Economics, 3.23
Highmark Inc. April 2015 - Present
Highmark Blue Cross Blue Shield April 2010 - April 2015
Highmark Blue Cross Blue Shield 2006 - 2010
Dollar Bank 2001 - 2004
Skills
Insurance, Underwriting, Risk Management, Financial Risk, Health Insurance, Claim, SAS, Reinsurance, Financial Analysis, Business Analysis, Analysis, Commercial Insurance, Liability, Process Improvement, Enterprise Risk..., Financial Modeling, Claims Management, Data Analysis
Education
University of Pittsburgh 1997 — 2001
Bachelor of Science (B.S.), Communications and Rhetoric
Perry Traditional Academy
Highmark Inc. January 2015 - Present
Sebha University September 2008 - August 2010
Great Man-Made River Authority July 2007 - October 2009
University of Sharjah March 2007 - August 2007
Skills
Embedded Systems, C++, VHDL, Electronics, Control Systems Design, Java, C, System C, Assembly Language, x86 Assembly, Verilog, MIPS, Matlab, Computer Architecture, Xilinx, ModelSim, FPGA, Linux, Android, Troubleshooting, Databases, MySQL, Labview, LaTeX, Simulink, Circuit Design, Microcontrollers, Eclipse, Android Development, Microprocessors, SystemC, Altera Quartus, Xilinx ISE, VLSI, Simulations
Education
University of Pittsburgh 2013 — 2017
Doctor of Philosophy (PhD), Electrical and Electronics Engineering
University of Pittsburgh 2011 — 2013
Master of Engineering, Electrical and Computer Engineering
Sebha University 2003 — 2007
Bachelor of Science, Electronics Engineering
HM Health Solutions March 2015 - Present
Celerity March 2015 - Present
PeoplesBank January 2014 - March 2015
M&T Bank March 2013 - January 2014
Globalquest Staffing Solutions, Inc. March 2013 - June 2013
Highmark Inc. September 2012 - March 2013
Celerity September 2012 - March 2013
Harland Financial Solutions January 2011 - August 2012
PeoplesBank April 2007 - August 2010
Codorus Technologies November 2001 - August 2010
Skills
Process Improvement, Business Analysis, Project Management, Security, Risk Management, Vendor Management, Change Management, Risk Assessment, System Administration, Access Control, Applications Support, Web Development, Web Design, Web Applications, Contract Management, ITIL, IT Management, IT Strategy, IT Service Management, IT Governance, IT Operations, Banking, Retail Banking, Internet Banking, Banking Operations, MBA, PMP, Computer Security, Computer Repair, Process Development, Process Engineering, Business Process..., Systems Analysis, Quality Assurance, Data Conversion, Programming, Software Implementation, Project Implementation, Network Administration, Network Security, Windows, Apple, Linux, Mac OS, Business Process Design, Network Engineering, Business Strategy, Team Leadership, Requirements Gathering, SDLC
Education
University of Phoenix
Master of Business Administration (MBA), Technology Management
University of Phoenix
Bachelor of Science (BS), Business with concentrations in Information Systems and E-Business
York College of Pennsylvania
Information Systems
Spring Grove Area Senior High School
Highmark Inc. March 2015 - Present
Cognizant Technology Solutions January 2015 - March 2015
UPMC February 2012 - December 2014
Abbott Nutrition November 2011 - December 2011
UPMC April 2011 - July 2011
Deloitte May 2007 - September 2010
Johnson & Johnson October 2006 - April 2007
Skills
Cognos, Data Warehousing, Data Modeling, Business Intelligence, OLAP, DB2, Oracle SQL, ETL, Database Design, SQL, Data Migration, Data Mining, Business Intelligence..., Data Quality, Data Integration, Databases, Dimensional Modeling, Erwin, PL/SQL, Informatica, Business Analysis, Oracle, Microsoft SQL Server, Visio, Dashboard, Crystal Reports, Systems Analysis, Unix, Teradata, Business Objects, SSRS, Cognos ReportNet, SSIS, Requirements Gathering, Requirements Analysis
Education
University of Detroit Mercy 2002 — 2004
MSCIS, Computer Information System
Highmark Inc. May 2015 - Present
McKesson Provider Technologies August 2011 - May 2015
McKesson 2009 - 2011
McKesson 2006 - 2009
McKesson 2003 - 2006
McKesson 2000 - 2003
McKesson 1998 - 2000
SMWNPF 1991 - 1998
Skills
Healthcare Information..., Process Improvement, HIPAA, Healthcare, Hospitals, Customer Service, Informatics, Medicaid, HL7, Healthcare Management, EHR, Project Management, Cerner, Managed Care, Software Documentation, Management, EMR, CPOE, Clinical Research, Cross-functional Team..., Healthcare Industry, Integration, Visio, Team Building, Software Implementation, SDLC, Revenue Cycle, Quality Assurance, Program Management, Product Management, Pharmacy Automation, PMP, Medicare, Medical Devices, Leadership, Healthcare Consulting, Health Information..., Data Analysis
Education
University of Pittsburgh
Highmark Inc. November 2012 - Present
The Children's Institute August 2011 - November 2012
Italian Oven August 2005 - December 2011
The Children's Institute May 2011 - August 2011
American College of Healthcare Executives March 2011 - March 2011
Orchard Manor October 2010 - December 2010
Children's Institute May 2010 - August 2010
Skills
Healthcare, Administration, Public Speaking, Microsoft Office, Writing, Non-profits, Fundraising, PowerPoint, Excel, Teamwork
Education
Slippery Rock University of Pennsylvania 2007 — 2011
Bachelor of Science, Health Services Administration
Highmark Inc. August 2015 - Present
Highmark February 2011 - August 2015
Tek Systems July 2010 - February 2011
IBM June 1998 - July 2010
Skills
JCL, SQL, ISPF, Lotus Notes, RUP, Data Analysis, SAS, Microsoft Office, Vi, Brio Query, DB2, COBOL, MVS, Mainframe, Software Documentation, Oracle SQL, ClearQuest, Use Case, System Testing, Load Testing
Education
Shippensburg University of Pennsylvania 1997 — 1998
M.S., Computer Science
Millersville University of Pennsylvania 1993 — 1997
B.S., Physics, minor in Math
CVS Health September 2014 - Present
CVS Health May 2013 - September 2014
CVS Health (PBM) June 2012 - May 2013
Highmark Inc. August 2011 - February 2012
Education
Slippery Rock University of Pennsylvania 2006 — 2010
Bachelor’s Degree, Business Administration and Management, General
Highmark Inc. 1996 - 2015
Procomp Services 1991 - 1996
FBA Consulting Engineers 1989 - 1996
Battaglia, Inc. 1987 - 1989
Skills
Print Management, Printing Solutions, Managed Print Services, Print Servers, Windows Server, DHCP, DNS, Printer Drivers, Script Editing, Software Installation, SQL Server Management..., Active Directory, Group Policy, Integration, Network Design, Compliance Remediation, Information Security, Microsoft Office, Microsoft Excel, Database Design, Hardware Deployments, LPR, Technical Support, Vendor Management, Project Management, Executive Support, LED Lighting Systems, Architectural Lighting, HTML, PHP, Technical Documentation, Design Specifications, Information Technology, System Administration, Infrastructure, Servers, Networking, Virtualization, VMware
Education
University of Pittsburgh
Bachelor’s Degree
Highmark Inc. June 2012 - Present
Multivision, Inc. March 2012 - June 2012
Emdeon January 2011 - May 2011
Skills
Microsoft Office, Leadership, Microsoft Word, PowerPoint, HTML, Outlook, English, Process Improvement, Microsoft Excel, Research, Java, SQL, Windows, Customer Service
Education
University of Illinois at Chicago 2009 — 2011
Master, Management Information Systems, General
Accenture May 2015 - Present
Highmark Inc. May 1986 - May 2015
Highmark, Inc. July 2010 - January 2012
Highmark, Inc. February 2006 - July 2010
Highmark, Inc. October 2004 - February 2006
Highmark, Inc. October 2003 - December 2004
Highmark, Inc. September 1997 - October 2003
Radiology Consultants 1983 - 1983
Skills
Requirements Gathering, SDLC, Visio, Health Insurance, Agile Methodologies, Business Requirements, Business Analysis, Requirements Analysis, Strategic Planning, Leadership, Process Improvement, Insurance, Healthcare, Program Management, Employee Benefits, Managed Care, Team Building, HIPAA, Agile Project Management, Medicare
Education
University of Pittsburgh 1981 — 1987
Master of Library & Information Science (M.L.I.S.), Information Science/Studies
Highmark Inc. February 2012 - Present
Microbac Laboratories, Inc. May 2009 - February 2012
Lantek Computer Services - UPMC Contract March 2009 - May 2009
University of Pittsburgh August 2007 - December 2008
Federated Investors May 2008 - August 2008
Allegheny Valley School District June 2007 - August 2007
University Of Pittsburgh August 2006 - December 2006
Glens Frozen Custard March 2001 - July 2006
Skills
SharePoint, Analysis, Databases, SQL, Active Directory, Microsoft Office, Troubleshooting, Access, Process Improvement, Business Analysis, Project Management, Operating Systems, Windows, Visual Basic, Technical Writing, Database Administration, Windows Server, Microsoft Excel, Budgets, Computer Hardware, Word, Problem Solving, Excel, Budgeting, SQL Server, Photoshop, Outlook, Teamwork, Product Management, RUP Methodologies, PCI Standards, NELAC, Billing Systems, Health Care Systems, Customer Portal
Education
University of Pittsburgh 2004 — 2008
Bachelors, Computer Science/ Mathemetics
Springdale Junior Senior High School
Highmark Inc. September 2015 - Present
Optum (formerly Catamaran) July 2014 - September 2015
Orion Cloud Consultants January 2014 - July 2014
Kaiser Permanente March 2010 - January 2014
Kaiser Permanente May 2007 - March 2010
Kaiser Permanente June 2000 - May 2007
Kaiser Permanente June 1998 - June 2000
The Graham Group Inc. 1994 - 1998
UT Medical Group, Inc. 1992 - 1998
Skills
Process Improvement, Leadership, Strategic Planning, Sales Operations, Healthcare, Management, Managed Care, Project Management, Health Insurance, Sales Management, Account Management, Business Process, Six Sigma, Medicare, Process Management, Change Management, System Deployment, Strategy, Business Development, Management Consulting, Business Strategy, Project Planning, Cross-functional Team..., Program Management, Project Portfolio...
Education
University of Arkansas 1982 — 1986
Master of Science (MS), Operations Management
The University of Memphis 1977 — 1981
BBA, Business Administration
HM Health Solutions March 2015 - Present
Highmark Blue Cross Blue Shield September 2013 - March 2015
Highmark Inc. 2007 - September 2013
Xerox 1985 - 2007
Skills
Process Improvement, SDLC, Business Analysis, Vendor Management, Visio, Requirements Analysis, SharePoint, Project Management, Enterprise Architecture, Integration, Disaster Recovery, SQL, ITIL, Business Intelligence, Software Documentation, B2B, Solution Selling, Account Management, Direct Sales, Customer Service, Management, Marketing Strategy, New Business Development, Sales, Strategic Planning
Education
Slippery Rock University of Pennsylvania
Call A Dootie January 2015 - Present
Aetna 2014 - Present
Highmark Inc. January 2013 - December 2014
Mylan January 2012 - December 2012
Skills
Actuarial Science, SQL, SAS, Visual Basic, Microsoft Excel, Data Analysis, Health Insurance, Access, Insurance, Leadership, Employee Benefits, Public Speaking
Education
University of Pittsburgh 2008 — 2011
Bachelor's Degree, Actuarial Science
Daughters of Zion 101 March 2011 - Present
Highmark Inc. November 2000 - Present
Skills
Microsoft Excel, Outlook, Program Development, Business Analysis, Public Speaking, Customer Service, Training, Microsoft Word, Nonprofits, Community Outreach, Event Planning, Program Management
Education
University of Pittsburgh 1990 — 1995
Bachelor's degree, Speech Communication and Rhetoric
Independent Beachbody Coach 2015 - Present
Highmark Inc. 2013 - Present
Highmark Inc. 2010 - 2013
Highmark Inc. 2009 - 2010
Highmark Inc. 2006 - 2009
Johnstown Convention and Visitors Bureau 2005 - 2006
Skills
Health Insurance, Operations Management, Sales, Sales Operations, Team Building, Marketing, Team Management, Sales Management, Customer-focused Service, Account Management, Leadership Development, Multi Tasking, Staff Development, Employee Training, PowerPoint, Presentations, Managed Care, Customer Service, Insurance, Retail, Public Relations, Leadership, Management, Process Improvement, Strategic Planning, Training
Education
University of Pittsburgh 2002 — 2006
Bachelor, Communications/Marketing & Sociology minor
Windber Area High School 1999 — 2002
Diploma
Gulfstream Aerospace September 2011 - June 2015
Highmark Inc. November 2006 - September 2011
Highmark Inc. April 2002 - November 2006
Penn State University August 2001 - May 2002
Highmark Inc. February 2001 - April 2002
Fly Fisherman Magazine January 1990 - February 2001
Fly Fisherman Magazine May 1986 - January 1990
The Potomac News March 1985 - May 1986
Skills
Employee Communications, Intranets, Corporate Communications, Newsletters, Editing, Magazines, Website Development, Leadership, Public Relations, Strategic Planning, Copywriting, Content Management, Writing, Photography, Microsoft Excel, Program Management, Social Media, Microsoft Office, Photoshop, HTML, Journalism, PowerPoint, Usability, Management, Internal Communications
Education
University of Maryland College Park 1980 — 1984
Bachelor of Science, Journalism
Highmark Inc. April 2015 - Present
Health Integrated, Inc. September 2013 - March 2015
APS Healthcare May 2010 - September 2013
Health Management Corporation/WellPoint 2005 - May 2010
Health Management Corporation August 2003 - July 2005
UPMC 1999 - 2001
Skills
Healthcare, Disease Management, Nursing, Sales, Managed Care, Healthcare Management, Utilization Management, Utilization Review, Medicaid, Hospitals, Wellness, Health Insurance, Medicare, Case Managment, HIPAA, Population Health, Health Education, Leadership, Process Improvement, Management, Quality Improvement, Program Development, Healthcare Industry, CRM, Provider Relations, Health Policy, Healthcare Consulting, Strategy, Physicians, Informatics, Network Development, HMO, Home Care
Education
University of Pittsburgh
BSN, Nursing
Washington Hospital School of Nursing
Diploma, Nursing
Jeppesen, a Boeing Company June 2015 - Present
Jet Airways 2011 - 2015
EmblemHealth September 2008 - September 2010
Working Media Group June 2008 - August 2008
Highmark Inc. August 2006 - May 2008
Skills
Medicare, Healthcare Management, HIPAA, Medicaid, Customer Service, Health Insurance, Claims Management, Social Media Marketing, Digital Media, New Media, Business Analysis, SDLC, Requirements Gathering, Agile & Waterfall..., Scrum, IBM Rational Tools, Testing, User Acceptance Testing, JAD, Requirements Analysis, Business Process, Media Relations, Media Planning, Social Media
Education
The New School 2008 — 2010
Master's Degree, Media Management Studies, Magna Cum Laude
University at Buffalo 2004 — 2006
Bachelor's Degree, Business Administration, Management and Operations
TE Connectivity July 2015 - Present
Johnson & Johnson December 2014 - July 2015
Highmark Inc. October 2012 - August 2014
Target September 2008 - March 2012
Skills
Teamwork, Management, Time Management, Employee Training, PowerPoint, Microsoft Word, Customer Service, Customer Satisfaction
Education
Temple University - Fox School of Business and Management 2014 — 2016
Bachelor of Business Administration (B.B.A.), Finance, General
Healthcare Management Solutions, LLC February 2015 - Present
Healthcare Management Solutions, LLC September 2013 - February 2015
Wolters Kluwer July 2013 - September 2013
MedStar Health 2011 - 2013
UPMC Health Plan September 2010 - July 2011
Highmark Medicare Services Inc August 2008 - September 2010
Highmark Inc June 2003 - August 2008
American Eagle Outfitters July 2000 - April 2002
First Investors Corporation 1998 - 1998
Skills
Internal Audit, Internal Controls, Analysis, Accounting, Management, Auditing, Revenue Cycle, Leadership, Training, IT Audit, Quality Auditing, Finance, Policy, Change Management, Operational Risk, Data Analysis, Regulatory Requirements, Project Coordination, PowerPoint, Insurance, Strategy, Strategic Planning, Compliance Audits, Strategic Consulting, Operational Excellence, Project Planning, Affordable Care Act, TeamMate, Process Improvement, Healthcare, Risk Management, Business Process..., Medicare
Education
University of Phoenix 2002 — 2004
Master, Business Administration
University of Pittsburgh 1993 — 1997
Bachelor of Arts- Dual, Business Administration and Communication
North Catholic High School 1989 — 1993
Diploma, General Studies
Highmark Inc. October 2014 - Present
United States Federal Courts January 2002 - October 2014
United States Federal Courts January 1996 - January 2002
United States Federal Courts December 1994 - December 1996
Skills
Project Management, Certified Professional..., Agile Transformation, Software Implementation, SQL, Training, Leadership, PMP, Company Presentations, Vendor Relationships, Public Speaking, Operational Efficiency, Articulate Communicator, Project Planning, Procurement, Process Improvement, Credibility, Flexible Management..., Tolerance for Ambiguity, Change Management, Time Management, Written & Oral..., Team Building, Competent and..., Analytical Skills, Negotiation, Creative Problem Solving, Excellent Multi-Tasker, Highly Organized, Creativity Skills, Collaboration, Budgeting, Delegating Tasks, Flexibility, Leading Meetings, Mentoring, Microsoft Project, SharePoint, Microsoft Excel, Prioritizing, Resolve Project..., Risk Management, Adaptability, Quality Control, Project Initialization, Troubleshooting, Scheduling, Oral & Written..., Resource Allocation, Project Reporting
Education
University of Phoenix 2011 — 2014
Master of Business Administration (MBA), Business Administration with a Concentration in Project Management, 3.4 GPA
University of Phoenix 2007 — 2012
Bachelor's of Science in Management, Management, 3.2
Sawyer Business School 1990 — 1992
Associate of Science (A.S.), Business/Corporate Communications
Highmark Inc. February 2015 - Present
Highmark Inc. August 2014 - January 2015
UPMC January 2012 - August 2014
Ciber 2011 - 2012
Cerner Corporation 2010 - 2011
Skills
Cerner, SQL, EHR, Systems Analysis, Databases, Healthcare Information..., Cerner CCL, Testing, Troubleshooting, HL7, Quality Assurance, Data Warehousing, Project Management
Education
University of Pittsburgh 2013 — 2015
Master of Science (MS), Health Information Systems
University of Pittsburgh 2007 — 2010
Bachelor of Science (B.S.), Health Information Management, graduated 'magna cum laude'
Highmark Inc. February 2015 - Present
Cognizant Technology Solutions May 2014 - February 2015
Aetna May 2014 - February 2015
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas July 2012 - May 2014
Infosys Public Services May 2012 - May 2014
Blue Cross and Blue Shield of Minnesota May 2012 - July 2012
Wipro January 2008 - July 2010
Skills
Requirements Analysis, Business Analysis, Healthcare Consulting, Visio, Testing, Quality Center, SQL, SDLC, Requirements Gathering, User Acceptance Testing, Test Planning, HP Quality Center, Software Project..., Analysis, Project Management, Integration, Business Intelligence
Education
Rawls College of Business 2010 — 2012
MBA /MIS, General Business and Management Information Systems
Fr Conceicao Rodrigues Institute of Technologies 2003 — 2007
Bachelor Of Engineering, Mechanical Engineering
University of Mumbai 2001 — 2003
Science
St. Lawrence High School
Highmark Inc. November 2014 - Present
RDX September 2013 - November 2014
RDX/GenE 2013 - 2014
RDX May 2013 - November 2013
Remote DBA Experts September 2012 - May 2013
RDX (Remote DBA Experts) April 2012 - August 2012
RDX (Remote DBA Experts) June 2011 - April 2012
Skills
Microsoft SQL Server, Project Management, Troubleshooting, Databases, Management, Database Administration, T-SQL, Leadership, Linux, Oracle, Database Design, Windows Server, Performance Tuning, Disaster Recovery, Business Analysis, Software Development, PL/SQL, MySQL, Process Engineering, Application Architecture, Agile Development, API Development, Adobe Creative Suite, High Availability, Process Automation, Automation, Agile Methodologies, Yacht Racing
Education
University of Pittsburgh 2011 — 2013
B.S.I.S., Web Development
Community College of Beaver County 2010 — 2011
A.A.S, Web Development/Programming
Highmark Inc. January 2015 - Present
The Home Depot April 2014 - January 2015
Giant Eagle September 2013 - March 2014
North Boros Meals on Wheels January 2010 - March 2014
Obama for America March 2011 - November 2012
Animal Friends, Inc. April 2010 - April 2012
Rowan Salisbury Schools 2000 - 2010
Saxony House January 1997 - July 1999
Mailing Services of Pittsburgh March 1984 - September 1988
Busch Co. January 1977 - January 1982
Skills
Social Media, Policy, Politics, Leadership, Marketing Strategy, Teamwork, Strategic Planning, Team Building, Project Planning, Teaching, Research, Writing, Editing, Fundraising, Leadership Development, Management, Coaching, Event Planning, PowerPoint, English, French, Project Management, Education, Time Management, Microsoft Office, Event Management, Microsoft Word, Microsoft Excel, Curriculum Development, Budgets, System Administration, Advertising, Business, Analysis, Nonprofits, Public Speaking, Change Management, Staff Development
Education
Slippery Rock University of Pennsylvania 1996 — 1999
Bachelor of Science Education, Gifted Education
Slippery Rock University of Pennsylvania 1996 — 1999
Bachelor's Degree, Education
UNC Charlotte
Certification, Gifted Education
City of Newark January 2011 - Present
WSFS Bank June 2015 - August 2015
Highmark Inc. June 2014 - August 2014
WSFS Bank June 2013 - August 2013
Amazon July 2011 - January 2012
Walt Disney World June 2010 - December 2010
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Office, Statistics, Leadership, Analytics, Customer Service, Financial Analysis, Time Management, Analysis, Teamwork, Access, Data Analysis
Education
University of Delaware 2011 — 2015
Bachelor's degree, Mathematics
Carlow University October 2013 - Present
SAP April 2013 - October 2014
SmartOps, an SAP Company April 2010 - April 2013
ConsultUSA October 2008 - April 2010
Direct Advantage Marketing May 2008 - October 2008
4CTechnologies October 2006 - December 2007
Priemer Technologies March 2006 - September 2006
Highmark Inc May 2001 - May 2006
Dynpro Inc October 2000 - May 2001
Skills
Agile Methodologies, Business Analysis, SQL, SDLC, Project Management, SharePoint, Integration, Analysis, Systems Analysis, Visio, Software Development, Vendor Management, Requirements Gathering, Microsoft SQL Server, Web Development, Requirements Analysis, Software Project..., Business Intelligence, IT Management, Unix, HTML, Data Warehousing
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 2003 — 2006
MBA
University of Pittsburgh 1995 — 1999
BS, Information Science
Highmark Inc. 2014 - Present
Highmark Inc. 2012 - 2014
Quest Fore 2012 - 2012
Pipitone Group 2011 - 2011
Brady Communications 2006 - 2009
WPXI-TV 2004 - 2006
Skills
Event Planning, Online Marketing, Marketing, Strategic Partnerships, Advertising, Marketing Strategy, Strategic Planning, Marketing Communications, Direct Mail, Project Management, Creative Direction, Public Relations, Graphic Design, Photoshop, New Business Development, Social Media
Education
Slippery Rock University of Pennsylvania 2002 — 2004
Bachelor of Science in Communications, Public Relations/Advertising
Highmark Inc September 2007 - Present
Standard & Poor's 1999 - 2007
Skills
Informatica, IT Strategy, Requirements Analysis, Databases, Disaster Recovery, Management, Market Data, SDLC, SQL, Business Analysis, PL/SQL, Software Project..., Unix, IT Management, Enterprise Architecture, Oracle, Requirements Gathering, ITIL, Systems Analysis
Education
Texas A&M University-Kingsville 1965 — 1972
Highmark, Inc October 1995 - Present
Highmark October 1995 - Present
Skills
Business Analysis, Disease Management, Employee Benefits, Health Insurance, Health Policy, Healthcare, Insurance, Managed Care, Medicare, Process Improvement, Strategic Planning, Program Management, Leadership, Healthcare Information..., HIPAA
Education
University of Pittsburgh
UPMC December 2007 - Present
Highmark, Inc June 2006 - September 2007
Management Science Associates June 2004 - June 2006
Sears October 2003 - January 2005
AK Steel through Partners Associates, Inc December 2000 - December 2002
Skills
Access, Databases, Excel, PL/SQL, SQL, Visual Basic, Troubleshooting, Windows, Problem Solving, Testing, Requirements Analysis, Systems Analysis, Programming, Healthcare, VBA, Cerner CCL, FSI, Interfaces, HL7, Healthcare Information..., EHR, EMR, CPOE, Informatics, Cerner, Quality Assurance, Software Documentation, Oracle, HIPAA, Process Improvement, Integration
Education
University of Pittsburgh - School of Engineering 1995 — 2000
B.S, Computer Engineering
University of Pittsburgh 1995 — 2000
BS, Computer Engineering
Carlisle High School 1991 — 1995
The TriZetto Group, Inc. July 2003 - Present
Highmark, Inc 1994 - 2001
Skills
Project Management, Agile Methodologies, Visio, Product Development, Requirements Gathering, Requirements Analysis, User Interface Design, Business Analysis, Software Development, Scrum, Enterprise Architecture, XML, Solution Architecture
Education
The George Washington University School of Medicine and Health Sciences 1977 — 1987
Highmark Inc. August 2014 - Present
United Health Group April 2009 - August 2014
Consolidated Communications October 2004 - April 2009
Environmental Safety Solutions February 2004 - April 2004
Itron November 2001 - January 2004
Skills
Business Analysis, Requirements Analysis, Visio, SDLC, Business Requirements, Databases, Process Improvement, Vendor Management, SharePoint, Software Documentation, Requirements Gathering, Access, Project Management, Integration
Education
University of Pittsburgh 1997 — 2001
Bachelor of Science (B.S.), Computer Science
Highmark Inc. July 2007 - Present
Unity Health Insurance July 2005 - June 2007
Scott & White Health Plan February 2002 - June 2005
AmCare April 1999 - January 2002
NYLCare 1990 - 1999
Skills
Health Insurance, Underwriting, Risk Management, HIPAA, Reinsurance, Actuarial Science, Healthcare, Disability Insurance, Financial Analysis, Health Care Reform, Strategic Planning, Financial Reporting, Microsoft Excel, Microsoft Office, Insurance, Managed Care, Medicare
Education
Smith College 1974 — 1978
Bachelor's degree, Geology & Math
UC Davis
Graduate Studies
Highmark Inc. April 2014 - Present
Highmark Inc. December 2009 - April 2014
Kadix Systems January 2008 - December 2009
IBM Global Services September 2003 - January 2008
UHY Advisors May 2002 - September 2003
Skills
Business Process..., Information Security, Risk Management, Change Management
Education
Shippensburg University of Pennsylvania 1997 — 2002
BSBA, Accounting
Freddie Mac January 2007 - Present
United States Army National Guard January 2001 - January 2007
Highmark, Inc September 2006 - December 2006
Highmark Inc May 2006 - September 2006
Education
University of Pittsburgh
Bachelor of Science, Information Science
Virginia Polytechnic Institute
Master of Business Administration, Information Technology
H.E. Pressley Properties, LLC April 2012 - Present
Open to New Opportunities January 2015 - Present
Gateway Health May 2013 - December 2014
Universal American November 2006 - April 2013
Merck November 2007 - January 2008
EDS October 2003 - November 2006
Highmark Inc. January 2000 - December 2002
Keystone Health Plan Central April 1996 - December 1999
Skills
Medicare, Managed Care, Health Insurance, Training, Strategic Planning, Leadership, Recruiting, Analysis, Marketing, Hospitals, Network Development, Program Management, PPO, Provider Relations, Insurance, Medicaid, Healthcare
Education
Shippensburg University of Pennsylvania
BA, Comm/Journ- Public Relations
University of Phoenix
MBA, Business Administration, 3.95
Penn State Milton S. Hershey Medical Center March 2014 - Present
Highmark November 2012 - February 2014
Highmark Inc June 1999 - November 2012
Rite Aid 1996 - 1999
Rite Aid 1995 - 1996
basys, inc 1994 - 1995
US Department of Education 1994 - 1994
Washingtonville NY Central School District 1993 - 1993
IBM 1983 - 1993
Skills
Leadership, Internal Controls, Internal Audit, Security, Software Documentation, Training, Sarbanes-Oxley Act, Visio, Disaster Recovery, Financial Analysis, Risk Management, Management, Business Analysis, Auditing, Analysis, IT Audit, Process Improvement, Financial Reporting
Education
State University of New York at New Paltz 1976 — 1977
BS
State University of New York College at Potsdam 1975 — 1976
n/a
Orange County Community College 1973 — 1975
A.A.
Newburgh Free Academy
Highmark September 2013 - Present
Highmark Inc January 2012 - August 2013
HM Insurance Group July 2005 - December 2011
HM Life Insurance Company April 1999 - June 2005
Skills
Requirements Gathering, Business Analysis, Requirements Analysis, SharePoint, Process Improvement, Insurance, Testing, SQL
Education
University of Pittsburgh 1989 — 1992
MED Educational Counseling, Educational Counseling
University of Pittsburgh 1985 — 1989
BA Psychology, Psychology
Highmark Inc. June 2015 - Present
PNC Financial Services Group June 2008 - June 2015
E. R. Munro and Company September 1999 - October 2006
GlaxoWellcome May 1998 - July 1999
Skills
CISSP, CISA, PMP, Security, PCI DSS, Risk Management, COBIT, Penetration Testing, Information Security..., Information Security, Information Technology, Vulnerability Assessment, Network Security, Management, Vendor Management, Disaster Recovery, Computer Security
Education
University of Pittsburgh 2005 — 2007
MS
University of Massachusetts Lowell 2002 — 2005
BS
Highmark Inc. October 2014 - Present
Health Education Design Solutions, Inc October 2011 - Present
Health Education Development System, Inc. January 2002 - December 2011
West Holt Medical Services July 1999 - January 2002
Skills
Project Management, Budgets, Microsoft Excel, Teaching, Accounting, System Administration, Financial Analysis, Accounts Payable, Construction Safety, Safety Management..., Accounts Receivable, Adult Education, Workplace Safety, Human Resources, Educational Consulting, First Aid, Policy, Public Speaking, Team Building, Training, Program Management, Healthcare, Strategic Planning, Microsoft Office, Emergency Management, Management
Education
MPHC
University of Alaska Fairbanks
University of Minnesota-Twin Cities
Advanced Studies in Health Care Administration
Highmark Inc. November 2005 - Present
Highmark Inc. March 2002 - November 2005
Highmark Inc. January 1995 - March 2002
Highmark Inc. October 1989 - January 1995
WQED Multimedia 1986 - 1989
Skills
Health Insurance, Account Management, Process Improvement, Team Building, Employee Benefits, Business Requirements, Claim, Health Savings Accounts, Insurance, Training, Management, Managed Care, Program Management, Management Consulting, Healthcare, Customer Service, Analysis, Strategic Planning
Education
West Virginia University 1982 — 1986
Bachelor of Science in Journalism, Journalism, Public Relations
North Allegheny 1969 — 1982
Wharton School of Business
Certified Employee Benefit Specialist, CEBS, Employee Benefits
Highmark Inc. December 2006 - Present
Education
University of Phoenix 2002 — 2004
MBA/TM, Business, Technology MGT, Economics, Information Technology
Highmark Inc. March 2015 - Present
Highmark - Celerity July 2014 - Present
Celerity 2013 - 2015
Highmark 2012 - 2013
Bradford & Galt April 2011 - December 2011
Transameric L&P March 2010 - April 2011
glatfelter insurance 2001 - October 2008
aegon 1987 - 2001
Skills
SDLC, Business Analysis, Requirements Gathering, Integration, Project Management, Project Planning, Program Management, Requirements Analysis, Visio, SharePoint, Software Documentation, Access, Business Process..., Business Intelligence, Vendor Management, Insurance, Process Improvement
Education
University of Colorado at Boulder
Highmark Inc. June 2015 - Present
Blue Cross of Northeastern Pennsylvania April 2013 - Present
Blue Cross of Northeastern Pennsylvania September 2009 - April 2013
Diversified Information Technologies 2004 - 2008
ALLTEL Information Services 1998 - 2003
Skills
Marketing, Market Research, Pre-sales, Leadership, Team Leadership, Cross-functional Team..., Analysis, Process Improvement, Strategic Planning, Business Analysis, Healthcare, Competitive Analysis
Education
Wilkes University 2000 — 2004
MBA, Business Administration, Marketing
Susquehanna University 1994 — 1998
BS, Business Administration, Marketing, International Business, French
Highmark Inc. June 2015 - Present
Highmark January 2012 - June 2015
Highmark August 2010 - January 2012
Highmark February 2009 - August 2010
Skills
Marketing Communications, Marketing, Marketing Strategy, Email Marketing, Cross-functional Team..., Direct Marketing, Marketing Research, Market Research, CRM, Competitive Analysis, Lead Generation, Integrated Marketing, Marketing Management, Digital Marketing, Analytics, Sales, Process Improvement, Leadership
Education
Slippery Rock University of Pennsylvania 2004 — 2008
BSBA, Marketing
Highmark Inc. March 2013 - Present
Bank of America February 2010 - March 2013
DST Health Solutions January 2004 - June 2009
Skills
SDLC, Requirements Analysis, Healthcare Information..., Business Analysis, Software Implementation, Visio, Requirements Gathering, EDI, Software Project..., SQL, Business Intelligence, SharePoint, Integration, HIPAA, Microsoft SQL Server, EHR, Software Documentation, Vendor Management, Crystal Reports, Databases
Education
University of Pittsburgh 1998 — 2002
B.S.B.A., Marketing
Highmark Inc. August 2014 - Present
Highmark Blue Cross Blue Shield November 2009 - Present
EBDS July 2008 - November 2009
EBDS November 2007 - July 2008
Skills
Business Analysis, Process Improvement, Data Analysis, Financial Analysis, Business Process..., Risk Management, SDLC, Analysis, Auditing, SharePoint, Financial Reporting, Visio, Access
Education
University of Pittsburgh 2003 — 2007
Bachelors, Finance and Accounting
Highmark Inc. September 2014 - Present
Highmark Blue Cross Blue Shield August 2012 - Present
UPMC Health Plan April 2011 - August 2012
UPMC Health Plan November 2006 - April 2011
Skills
Health Insurance, Medicare, Healthcare, Managed Care, Insurance, Process Improvement, Visio, Data Analysis, Business Analysis, Project Management, Microsoft Excel, SharePoint, Outlook, Healthcare Management, Analysis
Education
University of Pittsburgh 2003 — 2006
BA, Economics, Business
HM Health Solutions April 2014 - Present
Highmark Inc. April 2012 - March 2014
Sapphire Technologies April 2009 - November 2010
Skills
SDLC, XML, Unix, SQL, WTX, WebSphere Message Broker, EDI, HIPAA, EDISIM, Foresight, ClearQuest, Ipswitch, Oracle SQL Developer, WMB
Education
Thiagarajar College of Engineering 1985 — 1989
Benefitfocus July 2015 - Present
Highmark Inc. August 2013 - June 2015
Highmark Inc. August 2010 - August 2013
Highmark Inc. May 2005 - August 2010
Skills
Informatica, Unix Shell Scripting, Oracle, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, Negotiation, Editing
Education
Slippery Rock University of Pennsylvania 2001 — 2005
Bachelor of Science (B.S.), Information Technology
Highmark Inc. January 1984 - Present
Highmark Inc. 1984 - Present
Education
University of Pennsylvania 1976 — 1979
BS, Mathematics and Statistical Analysis
Highmark Inc. March 2014 - Present
Coventry Health Care November 1998 - February 2014
Advantage Health December 1996 - November 1998
Columbia Pharmacy Solutions February 1996 - December 1996
First Health April 1990 - February 1996
Skills
PMP, Business Analysis, Requirements Gathering, SharePoint, Software Project..., Project Management, Requirements Analysis, Health Insurance, Business Requirements, Integration, Waterfall, EDI, Databases, Resource Management, Business Process, Systems Analysis, Access, Visio, Process Improvement, SDLC, Software Documentation, PMO, Vendor Management, Project Portfolio..., IT Management, Data Warehousing
Education
University of Pittsburgh 1990 — 1995
BS Business, Business Management
Highmark Inc. June 2014 - Present
Highmark Blue Cross Blue Shield February 2012 - June 2014
Highmark Blue Cross Blue Shield January 2009 - February 2012
Skills
Business Analysis, Requirements Gathering, Visio, SDLC, Requirements Analysis, Analysis, Data Analysis, Process Improvement, Health Insurance, Leadership, Business Requirements, SQL, SharePoint, Business Process..., Software Documentation, Business Process
Education
Slippery Rock University of Pennsylvania 1996 — 2000
BA, Parks, Recreation and Leisure Facilities Management and Business Administration
Hampton 1990 — 1994
High School Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Highmark Inc. October 2014 - Present
Highmark Inc August 1999 - August 2010
Highmark Inc January 1999 - January 2006
Education
University of Pittsburgh
Bachelor of Arts, History
Highmark, Inc May 2009 - Present
Highmark Blue Cross Blue Shield December 1988 - Present
Highmark, Inc August 2004 - April 2009
Highmark Blue Cross Blue Shield March 2002 - October 2008
Highmark Blue Cross Blue Shield September 2000 - December 2004
Highmark, Inc January 2004 - July 2004
Blue Cross of Western Pennsylvania (BCWPA) August 1996 - September 2000
Education
University of Phoenix
MBA, Business Management
University of Pittsburgh
BS, Business Management
Highmark January 2013 - Present
Highmark September 2011 - January 2013
Highmark October 2008 - September 2011
Highmark January 2007 - October 2008
Highmark Inc. May 2006 - August 2006
Skills
SQL, CA Clarity, Business Analysis, Reporting & Analysis, Project Management, Resource Management, SDLC, Visio, Microsoft Office, PL/SQL, Foresight InStream, Cognos
Education
Shippensburg University of Pennsylvania 2007 — 2009
MSBA, Masters in Business Administration
Shippensburg University of Pennsylvania 2003 — 2006
BSBA, Management Information Systems
United States Steel Corporation November 2014 - Present
Highmark Inc. August 2012 - November 2014
University of Pittsburgh August 2010 - May 2012
V.A. Medical Center June 2007 - July 2010
Skills
Java, SQL, JSF, IceFaces, JPA, JavaScript, Perl, HTML, MySQL, PHP, Linux, PL/SQL, Oracle SQL, C, Unix Shell Scripting, Hadoop, XML, Unix, Algorithms, Oracle, Eclipse, Java Enterprise Edition
Education
University of Pittsburgh 2010 — 2012
M.S., Information Science
University of Delaware 2002 — 2006
B.S., Human Serv., Education, Public Policy
Highmark Inc. June 2015 - Present
Blue Cross Blue Shield of Michigan September 2012 - June 2015
Blue Cross Blue Shield of Michigan October 2006 - September 2012
Pontiac Osteopathic Hospital (via Havenwyck Hospital) ) 2005 - 2006
The Sphinx Agency, Inc. 2005 - 2005
Skills
Leadership, Public Speaking, Customer Service, Data Entry, Research, Microsoft Word, PowerPoint, Leadership Development, Coaching, Training, Team Building, Event Planning, Human Resources, Community Outreach, Management, Recruiting, Staff Development, Instructional Design, Employee Training
Education
University of Phoenix 2011 — 2015
Doctoral, Education Specialist
University of Phoenix 2009 — 2010
Masters, Education, Adult Education and Training
University of Wisconsin-La Crosse 1999 — 2003
Bachelors, Psychology
Highmark, Inc April 2008 - Present
Giant Eagle Pharmacy August 2007 - April 2008
Highmark, Inc May 2007 - August 2007
Bryant Outlet November 2006 - May 2007
Education
Slippery Rock University of Pennsylvania 2003 — 2007
BSBA, Health Service Management
Highmark Inc. June 2015 - Present
Blue Cross of Northeastern PA February 2011 - May 2015
AllOne Mobile August 2008 - May 2010
Skills
VB.NET, ASP.NET, Microsoft SQL Server, SQL, Databases, T-SQL
Education
University of North Carolina at Charlotte 1998 — 2003
BSBA, Management Information Systems
Highmark Inc January 2009 - Present
Highmark Blue Cross Blue Shield November 1990 - October 2008
City of Pittsburgh October 1986 - May 1990
American Heart Association January 1985 - September 1986
Skills
Health Insurance, Healthcare, Team Building, Strategy, Strategic Planning, Fitness, Managed Care, Wellness, Leadership, Public Speaking
Education
University of Arizona 1982 — 1983
Masters of Science, Exercise Physiology
Slippery Rock University of Pennsylvania 1976 — 1980
Bachelor of Science, Health & Physical Education
Highmark Inc. April 1995 - May 2011
Education
Penn State University
Bachelor of Science, Individual and Family Studies
St. Francis University
Master of Arts, Human Resources & Labor Relations
UPMC August 2013 - Present
Marathon Deployment 2013 - 2013
Advantage Technical Resourcing 2013 - 2013
Highmark Inc. October 1996 - January 2011
Skills
SQR, Microsoft Office, Crystal Reports, SAS, SQL, Microsoft Access, PeopleSoft, PeopleTools, Testing, Databases, Visio, Microsoft SQL Server, Systems Analysis, Data Warehousing, Business Analysis, Software Documentation, SAS Programming
Education
Strayer University-Pennsylvania 2008 — 2011
Information Systems
Computer Tech 1988 — 1988
Computer Science
Highmark Inc. October 2014 - July 2015
U.S. Steel Corporation August 2012 - January 2014
PPG Industries, Inc. September 2011 - June 2012
Del Monte Foods February 2006 - April 2011
Infinity Technology Services 2005 - 2006
Sara Lee Branded Apparel 1999 - 2004
Sara Lee Branded Apparel 1998 - 1999
Sara Lee Branded Apparel 1997 - 1998
Skills
Supply Chain, Forecasting, Demand Planning, Business Analysis, Team Building, Process Improvement, ERP, Enterprise Software, Testing, Manufacturing, Business Process..., Business Process, Cross-functional Team...
Education
Slippery Rock University of Pennsylvania
B.S., Education
TE Connectivity March 2015 - Present
Highmark Inc. November 2014 - March 2015
Novitas Solutions, Inc. October 2013 - October 2014
Liberty Tax Service January 2013 - April 2013
Strine Printing May 2010 - January 2013
Giant Food May 2010 - December 2010
Giant Food June 2007 - June 2009
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Social Networking, Social Media, Advertising, Time Management, Data Entry, Public Speaking, Team Building, Strategic Planning, Event Planning, Marketing, Facebook, Teamwork, Outlook, Social Media Marketing, Management, Leadership, Market Research, Project Management, Event Management, Budgets, Team Leadership, Marketing Strategy, Account Management, Editing, Critical Thinking, Marketing Communications, Research, Public Relations, Blogging, Access, English, Photoshop, Marketing Research, Press Releases, InDesign
Education
Shippensburg University of Pennsylvania 2009 — 2013
Bachelor's degree, Marketing
Shippensburg University of Pennsylvania 2009 — 2013
Bachelor's degree, Marketing
Highmark Inc November 2010 - May 2011
Hobby Lobby, Inc November 2007 - February 2008
US Army June 2002 - November 2006
McDonalds Corporation September 1999 - June 2002
Education
University of Phoenix 2007 — 2009
Associates Degree, Business
Keystone Oaks High school
UnitedHealthcare January 2015 - Present
Highmark Inc. November 2012 - December 2014
BNY Mellon June 2008 - November 2012
Skills
Business Analysis, Systems Analysis, Data Analysis, Financial Analysis, Project Management, Process Improvement, Software Development, Business Process..., Business Requirements
Education
University of Phoenix 2008 — 2010
Master of Business Administration (M.B.A.)
University of Pittsburgh 1995 — 2000
Bachelor's Degree
Essential Accounting Solutions April 2013 - Present
Highmark Inc August 2009 - March 2013
Highmark Inc September 2002 - August 2009
Byrd Farms 2001 - 2001
Skills
Bookkeeping, Financial Accounting, Accounts Payable, Accounts Receivable, Account Reconciliation, Payroll Services, Payroll Taxes, Financial Statements, Financial Reporting, Tax Preparation, Internal Audit, Sarbanes-Oxley, Sarbanes-Oxley Act, Tax, Accounting, CPA, GAAP, Journal Entries, General Ledger, Bank Reconciliation
Education
Shippensburg University of Pennsylvania 1994 — 1998
Bachelor of Science, Accounting
Accenture July 2013 - Present
PS Solutions June 2013 - June 2013
Highmark Inc June 2005 - May 2013
RIZ GLOBAL TECH, PITTSBURGH, PA August 2003 - July 2005
GENESYS AUTOMATION November 2002 - July 2003
NEXAGE TECHNLOGIES LLC October 2000 - October 2002
KAASHYAP RADIANT December 1999 - September 2000
Skills
Senior Architect - Java..., Performance Tuning J2EE..., Enterprise Application..., including Web Service..., Business Intelligence, Java Enterprise Edition, Oracle, Performance Tuning, Enterprise Software, Spring, SOA, Enterprise Architecture, Application Architecture, Performance Engineering, Monitoring Performance, Weblogic, SDLC, Websphere, Software Development
Education
Madras University
Bachelor of Engineering (BE), Electrical and Electronics Engineering
University of Michigan Health System July 2015 - Present
University of Michigan Health System September 2013 - July 2015
University of Michigan Health System March 2012 - September 2013
Boston Scientific September 2009 - March 2012
The Integra Group June 2007 - September 2009
UnitedHealth Group May 2003 - September 2005
Coventry Health Care, an Aetna Company June 2002 - May 2003
Milliman May 2001 - May 2002
Highmark Inc. 1999 - 2001
Skills
Statistics, SAS, R, Biostatistics, Clinical Trials, Data Management, Clinical Study Design, SAS programming, Statistical Modeling, Epidemiology, Bioinformatics, Experimental Design, Data Mining, Statistical Programming, Survival Analysis
Education
University of Minnesota-Twin Cities 2005 — 2007
Master of Science (MS), Biostatistics
University of Nebraska at Omaha 1994 — 1999
BS, Applied Mathematics
Highmark Inc. July 2015 - Present
Highmark Inc. March 2014 - July 2015
Cognizant Technology Solutions October 2002 - March 2014
Mphasis August 2000 - October 2002
Skills
SDLC, Software Project..., Requirements Analysis, PMP, Global Delivery, Requirements Gathering, Agile Methodologies, Business Analysis, Vendor Management, IT Strategy, Program Management, Offshore Software..., File Transfer, Performance Analysis, Resource Management, Project Management, Business Process, Process Improvement, Management, Software Development, Business Intelligence, Solution Architecture, Strategy, Enterprise Architecture, SQL, Integration, ITIL, Information Technology, Visio, PMO, Project Portfolio..., Leadership, Business Process..., SOA
Education
University of Madras 1997 — 2000
Masters in Computer Applications (MCA), Computer Applications
Aptech Computer Education 1994 — 1997
Masters Diploma in Software Engineering, Computer Programming, Database development, SDLC
University of Madras 1994 — 1997
Bachelor of Commerce (B.Com.), Commerce, Accounts, Economics
University of Pittsburgh August 2011 - Present
Highmark Inc. June 2014 - August 2014
Lutron Electronics May 2012 - August 2013
Subway September 2011 - August 2012
Skills
Microsoft Office, PowerPoint, Statistics, Microsoft Excel, Microsoft Word, Social Media, Warehousing
Education
University of Pittsburgh 2011 — 2015
Highmark Inc. September 2014 - May 2015
Novitas Solutions, Inc. August 2013 - September 2014
South University 2008 - 2012
EDMC 2006 - 2008
PNC 2005 - 2006
Verizon 2004 - 2004
Comcast (formerly AT&T Broadband) 2000 - 2003
AT&T 1983 - 2000
Skills
Training, Student Financial Aid, Leadership, Human Resources, Customer Service, Customer Satisfaction, Customer Retention, Academic Advising, Employee Training, Student Counseling, Customer Oriented, Microsoft Office, Team Building, Customer Support, Team Management, Cross-functional Team..., Communication Skills, Customer Insight, Talent Identification, Customer Acquisition, Communication, Product Development, Recruiting, Exit Interviews, Conducting Interviews, Behavioral Interviewing, Enjoy Challenges, Enjoy New Challenges, Troubleshooting, Office Management, Method and Procedures, Problem Solving, Written & Oral..., Dependable Team Player, Call Centers, Banking, Persistence, Personnel Supervision, Complaint Investigations, Targeted Selection..., Telecommunications, Learning Quickly, Resolutions, Telephone Skills, FMLA, Administrative Processes, Goal Oriented, Liaison, Energetic team player, Health Insurance
Education
University of Phoenix 2007 — 2008
Master of Business Administration (MBA), Human Resources Management and Services, 3.58
University of Phoenix 1999 — 2006
Bachelor of Science, Management/Human Resources, 3.18
Bradford School of Business 1993 — 1994
Certificate, Secretarial Science
Lancaster Safety Consulting, Inc. 2015 - Present
Highmark Inc. October 2014 - Present
Miller and Long Concrete Construction May 2013 - August 2013
Skills
Safety Management..., Property & Casualty..., Computer Proficiency, Communication Skills, Occupational Health, Environmental Awareness, Construction Safety, Risk Assessment, Hazardous Waste..., Hazardous Materials, Environmental Compliance, PowerPoint, Microsoft Word, Time Management, Public Speaking, Customer Service, Microsoft Excel, Teamwork
Education
Slippery Rock University of Pennsylvania 2010 — 2013
Bachelor's degree, Safety Management
Anthem November 2014 - Present
Highmark Inc. 2012 - 2014
Highmark Inc. 2001 - 2012
Highmark Inc. 1992 - 2001
Skills
Analysis, Team Leadership, Project Management, Performance Management, Vendor Management, Learning Consultant, ADDIE, Training Delivery, Evaluation, Design and Development, Process Improvement, Microsoft Word, Microsoft Office, Microsoft Excel, PowerPoint, Customer Service
Education
University of Phoenix
Bachelor of Science in Management, Management
Self-Employed February 2014 - Present
Highmark Inc. February 1984 - February 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Windows, Research, Outlook, Teaching
Education
University of Delaware 1974 — 1976
Master's degree, American History (United States)
University of Pennsylvania 1969 — 1973
Bachelor of Arts (BA), American History (United States)