Highmark Inc.
Industry: Healthcare company
DescriptionHighmark is a non-profit healthcare company based in Pittsburgh, Pennsylvania, United States. It is a large individual not-for-profit health insurer in the United States, which operates several for-profit subsidiaries. Headquarters: Pittsburgh, Pennsylvania, United States CEO: David Holmberg (21 May 2014–) Number of employees: 19,500 (2012) Founded: 22 June 1977 Subsidiaries: United Concordia, Visionworks of America, Parent organization: Highmark Health
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Highmark Inc. Employees
Highmark Inc. May 2015 - Present
Highmark Blue Cross Blue Shield January 2005 - May 2015
Springdale District Sportsmans Club January 2010 - December 2012
Petro Web and PC March 2006 - January 2011
Highmark, Inc. July 2004 - January 2005
Highmark, Inc. September 2002 - July 2004
Highmark, Inc. January 2001 - September 2002
Highmark, Inc. November 1999 - January 2001
Highmark, Inc. September 1996 - October 1999
Skills
SDLC, Business Analysis, Requirements Gathering, Visio, Business Requirements, Requirements Analysis, Project Management, Websphere, Insurance, Process Improvement, SharePoint, Software Documentation, Databases, Software Development, Web Applications, JavaScript, HTML, XML, Java, Software Project..., SQL, Systems Analysis, Business Process..., Analysis, Oracle, jQuery, User Acceptance Testing, PL/SQL, Testing, Web Services, Healthcare Information..., Agile Methodologies, Business Process, Data Analysis
Education
Community College of Allegheny County 2012 — 2014
University of Pittsburgh 1991 — 1993
Highmark, Inc September 2003 - Present
United States Army Reserve June 2005 - March 2008
United States Army Reserve January 2000 - June 2005
Highmark Blue Cross Blue Shield September 2002 - September 2003
Mellon Bank September 2000 - September 2002
Skills
Insurance, Business Analysis, Employee Benefits, Process Improvement, Requirements Gathering, Health Insurance, Claim, Customer Service, Coordination of Benefits, Claims Handling, Workers' Compensation..., Automobile Accidents, Automobile Liability, Subrogation, Auto Claims, Outlook, Legal Writing, Team Building, Public Speaking
Education
University of Phoenix 2014 — 2017
Bachelor of Business Administration (BBA), Business Administration and Management, General
Community College of Allegheny County
Highmark Inc. August 2014 - Present
Highmark March 2012 - August 2014
Highmark September 2009 - March 2012
Highmark December 2006 - September 2009
Highmark Blue Cross Blue Shield January 2004 - December 2006
Skills
Program Management, Process Improvement, Visio, Business Analysis, Health Insurance, SDLC, Project Management, Vendor Management, SharePoint, Customer Service, Business Process..., Resource Management, Team Building, Leadership, SQL, Integration Consulting, Software Documentation, Mainframe, Training, RUP, Healthcare, Microsoft Office, Communication, Organization, Production Support, Problem Resolution, Mentoring, Rational Unified Process, Applications..., Staffing Models, Risk Management, Web Applications, Release Management, Data Conversion, Technical Analysis, Presentations, Agile, Multi-tasking
Education
Robert Morris University 2005 — 2008
Masters of Science, IT Project Management
Duquesne University 1992 — 1996
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
Highmark Inc. December 2007 - Present
TekSystems, Inc October 2007 - December 2007
Robert J. DePaul and Associates, Inc February 2007 - October 2007
PNC Bank January 1997 - October 2006
GSK January 1989 - January 1997
Metro Information Services, Inc January 1988 - January 1989
CSC January 1987 - January 1988
Perdue, Inc January 1986 - January 1987
Skills
Requirements Gathering, Requirements Analysis, Vendor Management, Software Project..., SDLC, Process Improvement, Visio, PMP
Education
Clarion University of Pennsylvania
BS, Computer Science
Clarion University of Pennsylvania
BS, Special Education
Highmark Inc. March 2011 - Present
Highmark Inc June 2006 - March 2011
Education
Duquesne University 1989 — 1991
Pharm.D.
Duquesne University 1984 — 1989
B.S. Pharmacy
HM Health Solutions Inc. October 2014 - Present
Highmark May 2001 - October 2014
TenFold April 2000 - April 2001
UPMC Health Plan September 1997 - March 2000
Highmark Inc May 1996 - September 1997
Skills
PMO, PMP, SDLC, Access, Testing, Programming, Requirements Gathering, Visual Basic, MS Project, SharePoint, Systems Analysis, Business Requirements, Visio, Process Improvement, Project Management, Enterprise Architecture, Requirements Analysis, Integration, Program Management, Software Project..., Vendor Management, Microsoft Project, Project Portfolio...
Education
University of Pennsylvania 2012 — 2014
Masters of Enterprise Architecture, Enterprise Architecture
University of Pittsburgh - Joseph M. Katz Graduate School of Business 2005 — 2005
Masters Certificate, Project Management
Duquesne University 1992 — 1996
Bachelor of Science (B.S.), Management Information Systems
Highmark Inc. September 2014 - Present
Highmark September 2013 - September 2014
Highmark Blue Shield February 2012 - September 2013
Highmark Blue Cross Blue Shield May 2007 - January 2012
Highmark Blue Shield November 2005 - May 2007
UPMC July 2000 - November 2005
Skills
Managed Care, Healthcare, Hospitals, Health Insurance, Contract Negotiation, Vendor Relations, Vendor Management, Medicare Part D, Pharmacy Benefit..., Medicare, Clinical Pharmacy, Utilization Management, Pharmacy, Health Policy, Management, Pharmaceutical Industry
Education
Duquesne University 1994 — 2000
PharmD, Pharmacy
PNC September 2015 - Present
PNC October 2014 - September 2015
Highmark Inc. October 2013 - September 2014
Highmark Inc. September 2012 - October 2013
rue21 August 2012 - September 2012
Spindle Publishing Company, Inc February 2012 - May 2012
PLS Logistics Services July 2011 - February 2012
Victoria's Secret May 2009 - July 2011
Organization Rules, Inc February 2007 - July 2011
Clarion University September 2007 - May 2011
Skills
Word, Excel, PowerPoint, Visio, Cold Calling, Google Adwords, Facebook, Event Planning, Microsoft Excel, Customer Service, Email Marketing, Leadership, Online Marketing, Public Speaking, Social Networking, Social Media, Outlook, Public Relations, Marketing, Sales, Microsoft Word, Marketing Communications, Time Management, Press Releases, Advertising, Management, Editing, Event Management, Account Management, Salesforce.com, Sales Management, Newsletters, Blogging, Social Media Marketing, Microsoft Office, Marketing Strategy
Education
Clarion University of Pennsylvania 2007 — 2011
Bachelors of Science in Business Admin, Marketing
North Allegheny Senior High School 2003 — 2007
Diploma
BNY Mellon August 2015 - Present
BNY Mellon May 2015 - August 2015
PNC September 2014 - May 2015
Federated Investors October 2013 - February 2014
Highmark Inc. April 2012 - October 2013
US Navy August 2004 - August 2012
EDMC August 2009 - April 2012
Skills
SharePoint, SDLC, Business Analysis, Software Documentation, Visio, Process Improvement, Requirements Analysis, Troubleshooting, Windows Server, Project Management, ITIL, Requirements Gathering, SQL, Disaster Recovery, Windows 7, IT Management, Active Directory, Business Intelligence, Vendor Management, Systems Analysis, Leadership, Program Management, Customer Service, Team Building, Microsoft Office, Technical Support, Management, System Administration, Information Technology, IT Service Management, Analysis, Business Process..., Team Leadership, Windows, Quality Assurance, Access, Training, Networking, Testing, Databases, CRM, Computer Hardware, Business Requirements, Business Process, Integration, Problem Solving, Data Analysis, Change Management, Agile Methodologies
Education
Point Park University 2014 — 2014
Master of Business Administration (M.B.A.), Management Information Systems, 3.95
Point Park University 2009 — 2011
Bachelor's Degree, Business, 3.9 - Summa Cum Laude
Coastline Community College 2007 — 2009
Associate's Degree, Business Administration, 4.0 - with Honors
Naval Training Command 2007 — 2007
Workplace Leadership, Military and Strategic Leadership
SDLC Partners January 2007 - Present
American Eagle Outfitters January 2012 - Present
Pennsylvania School Boards Association December 2011 - January 2013
HM Insurance Group February 2012 - October 2012
American Eagle Outfitters April 2010 - December 2011
Pennsylvania School Boards Association January 2011 - November 2011
Siemens January 2008 - September 2011
West Penn Allegheny Health System April 2010 - December 2010
University of Pittsburgh NMRL 2010 - 2010
Highmark Inc 2007 - 2009
Skills
Business Intelligence, Data Warehousing, Cognos, Business Analysis, SDLC, SQL, Project Management, Oracle, Requirements Analysis, Microsoft SQL Server, Change Management, Program Management
Education
Duquesne University 1998 — 2002
Bachelor's degree, Information Technology
Duquesne University 1998 — 2002
Bachelor's degree, Information
Highmark Inc. July 2014 - Present
GeBBS Healthcare Solutions October 2012 - April 2014
Ireland family 1992 - June 2012
Infinity Programs for the Gifted 2008 - 2010
EDS (Electronic Data Systems) May 1990 - 1993
EDS October 1986 - May 1990
EDS March 1985 - October 1986
EDS June 1984 - March 1985
Skills
SDLC, Program Management, COBOL, Requirements Gathering, Microsoft Excel, Business Analysis, Healthcare Information..., Data Analysis, PowerPoint, SharePoint, Testing, JCL, Manage Client..., Validation, Claims Management, Healthcare Consulting, TSO, Word, Excel, IBM Assembler
Education
Eastern Illinois University 1980 — 1984
Bachelor of Arts
Harrisburg University of Science and Technology 2009 — 2010
Highmark Inc.
Skills
Leadership, Strategic Planning, Process Improvement, Business Analysis, Insurance, Team Building, Microsoft Excel, Program Management, Change Management, Financial Analysis, Business Strategy
Education
Leadership Harrisburg 2011 — 2012
Duquesne University 2008 — 2009
Women's Executive Leadership Program
Saint Joseph's University
Accounting and Finance, Accounting and Finance
Gateway Health Plan December 2010 - Present
Highmark Inc. April 2000 - December 2010
Commonwealth of PA, Dept. of Labor & Industry, Office of Chief Counsel 1998 - 2000
Marshall Dennehey Warner Coleman & Goggin, P.C. 1996 - 1998
Robert Pierce & Associates 1993 - 1996
Skills
Medicare and Medicaid, Contract Reviews, HIPAA and Privacy Laws, Health care law and..., Business Law, Process Improvement, Quality Assurance, Utilization Review..., Negotiation Management, Litigation, Regulatory Compliance, Risk Management, Legal Research and..., Interpersonal..., Labor Law, Mediation & Resolution, Collaboration, Workers Compensation, Commercial Litigation, Management, Strategic Planning
Education
Duquesne University School of Law
Juris Doctor
Robert Morris University
Bachelor of Science, Business Management
LAGOA GROUP May 2013 - Present
Highmark Inc. 2013 - 2014
Highmark Inc. 2010 - 2013
Highmark Inc. 2009 - 2010
Highmark Inc. 2006 - May 2009
Skills
Business Strategy, Strategic Planning, Marketing Strategy, Project Planning, Project Management, Strategic Leadership, Cross-functional Team..., Corporate Communications, Program Management, Team Building, Business Process..., Databases, Market Research, Management, Advertising, Business Analysis
Education
Duquesne University 2006 — 2010
Bachelor of Science (BS), Organizational Leadership & Behavior
Office of Attorney General Health Section September 2013 - April 2014
Tanner Law Office LLC June 2013 - August 2013
Highmark Inc June 2012 - August 2012
Central Pennsylvania Food Bank July 2012 - July 2012
Wells Fargo January 2010 - August 2011
FSU SDRC August 2009 - December 2009
Steak and Shake June 2005 - December 2009
Essential Communications May 2008 - August 2008
CIT Group Inc May 2007 - August 2007
Skills
Legal Research, Westlaw, Legal Writing, Microsoft Office, Lexis, Microsoft Excel, PowerPoint, Public Speaking, Research
Education
Pennsylvania State University, The Dickinson School of Law 2011 — 2014
Doctor of Law (J.D.)
Florida State University 2006 — 2009
Bachelor of Science, Business Marketing
Hospira August 2014 - Present
Highmark Inc. December 2010 - August 2014
Skills
Managed Care, Health Insurance, Medicare, Healthcare, Medicare Part D, Pharmacy Benefit..., Healthcare Industry, Insurance, Process Improvement, Health Policy, Medicaid, Utilization Management, Healthcare Information..., Biosimi, Pharmaceutical Industry, Strategic Planning, Business Strategy, Pharmacy
Education
Duquesne University
Highmark Inc. September 2015 - Present
Highmark Inc. March 2013 - September 2015
Alikay Naturals September 2014 - March 2015
Cox Communications July 2010 - February 2013
IN Community Magazines and Media September 2011 - September 2012
Patch.com November 2010 - February 2011
Three Rivers Youth July 2009 - July 2010
Clarion University of Pennsylvania August 2006 - May 2009
American Urban Radio Networks November 2008 - November 2008
Gannett June 2008 - August 2008
Skills
Advertising, Broadcast, Camera, Editing, Final Cut Pro, Journalism, Television, Newspapers, Voice Over, Storytelling, Social Networking, Sound
Education
Clarion University of Pennsylvania 2005 — 2009
Bachelor of Science (B.S.), Mass Media Arts, Journalism & Communication Studies; Broadcast Concentration
Northwood Realty Services July 2013 - Present
Highmark Inc 2000 - 2012
Skills
Real Estate, Buyer's Agent, Seller Representation, Listing Homes, First Time Home Buyers, First Time Home Sellers, Buyer Representation, Move Up Buyers, Residential Homes, Real Estate Transactions, Relocation, Health Insurance, Claims Management, Employee Benefits, Claims Handling, Claims Resolution, Sales, Single Family Homes, Foreclosures, New Home Sales
Education
Clarion University of Pennsylvania 1996 — 2000
IMS Health June 2009 - Present
Highmark Inc April 2000 - June 2009
Highmark Blue Cross Blue Shield 2000 - June 2009
Highmark Inc June 1998 - April 2000
Skills
Privacy Law, Data Privacy, Corporate Governance, Public Relations, Information Security, Executive Management, Health Law, Leadership, Software Licensing, Governance, Compliance, Policy, Intellectual Property, Risk Management, Health Policy, Healthcare, Litigation, HIPAA, Corporate Law, Strategic Planning, Mergers & Acquisitions, Privacy Compliance, Medicaid, Managed Care, Privacy Policies, Licensing, Contract Negotiation, Legal Compliance, Change Management, Legal Writing, Insurance, Legal Research, Commercial Litigation, Employment Law
Education
Dickinson Law 1990 — 1994
J.D., Law
Shippensburg University of Pennsylvania 1986 — 1989
Cox Communications 2014 - 2015
Walt Disney Parks & Resorts 2010 - 2014
Highmark Inc 2007 - 2010
Consultant 2006 - 2010
Heifer International October 2006 - October 2007
Humana October 2004 - October 2005
Cingular 2000 - 2004
Skills
Diversity & Inclusion, Strategy, Corporate Communications, Talent Management, Leadership, Talent Acquisition, Leadership Development, Business Strategy, Management, Personnel Management, Consulting, Employee Relations, Recruiting, Organizational..., Employee Engagement, Internal Communications, Employer Branding, Performance Management, Entrepreneurship, Employee Benefits
Education
Chatham College 2008 — 2010
MBA, Business Administration and Management
Linkage
The University of Georgia
Bachelor of Business Administration (BBA), Finance, General
Highmark Health 2013 - Present
Highmark Inc. December 2009 - November 2013
HM Insurance Group October 1998 - October 2007
Magee-Womens Hospital September 1996 - October 1998
Blue Cross of Western Pa January 1991 - September 1996
KPMG Peat Marwick September 1988 - January 1991
Skills
Financial Reporting, Insurance Fraud, Treasury Services, Mentoring, Cash Flow, Cash Management, Financial Risk, Leadership, Health Insurance, Process Improvement, Employee Benefits, Risk Management, Internal Audit, Finance, Financial Analysis, Insurance, Sarbanes-Oxley Act, Strategic Planning, Auditing
Education
Duquesne University 1984 — 1988
BSBA, Accounting
Keystone Oaks High School 1980 — 1984
Highmark Inc. February 2015 - Present
Pinnacle Health Group February 2014 - January 2015
Pinnacle Health Systems July 2013 - February 2014
Heritage Medical Group August 2011 - June 2013
Skills
EMR, Medical Billing, Medical Records, Medical Coding, Healthcare Information..., HIPAA, Customer Service, Process Improvement, Strategic Planning, Team Building, Medicare, Managed Care, Healthcare Industry, Patient Safety, PowerPoint
Education
Eastern University 2012 — 2014
Master of Business Administration (MBA), Health/Health Care Administration/Management
Central Penn College 2009 — 2011
Bachelor of Business Administration (BBA), Healthcare Administration
Central Penn College 1996 — 1998
Associate's degree, Medical Assistant
Highmark Inc. December 2014 - Present
Independence Blue Cross October 2013 - December 2014
Computer Aid, Inc. June 2010 - October 2013
Bank of America July 2008 - January 2010
RadioShack September 2006 - June 2008
RadioShack September 2005 - September 2006
RadioShack October 2003 - September 2005
Skills
Quality Assurance, Quality Center, Testing, Microsoft SQL Server, Requirements Analysis, Microsoft Office, Windows XP Pro, HIPAA, SQL, Regression Testing, SDLC, Manual Testing, Requirements Gathering, Clarity, 837I, Android, Waterfall, Windows 7, Credit Card Fraud, 837P, QPasa, PL/SQL, Functional Testing, Data Warehousing, HP Quality Center, PeopleSoft, Wire Fraud, X12, Check Fraud, Teradata Data Warehouse, Business Intelligence..., SSIS, DB2, Oracle, Data Analysis, Data Models, Application Lifecycle..., Visio, Medicare, Medical Claims, CMS, Encounter Data, HP Service Manager
Education
Newark High School 1999 — 2003
High School Diploma, Computer Information Systems/General, 3.0
Delaware Technical and Community College-Stanton-Wilmington
Computer Information Systems, 3.0
Highmark Health July 2014 - Present
Highmark Inc. July 2013 - July 2014
Highmark, Inc. December 2010 - July 2013
UPMC October 2008 - December 2010
UPMC July 2007 - October 2008
St. Clair Hospital December 2003 - July 2007
University of Pittsburgh School of Dental Medicine (SDM) August 2002 - December 2003
Skills
Corporate Communications, Media Relations, Editing, Event Planning, Social Media, Project Management, Press Releases, Newsletters, Facebook, Internal Communications, Marketing Communications, Web Content, Public Relations, Event Management, Publications, Content Development, Nonprofits
Education
Point Park University 2000 — 2002
Master of Arts, Journalism and Mass Communication
Clarion University of Pennsylvania 1996 — 2000
Bachelor of Science, Communication
naviHealth, Inc. August 2015 - Present
Highmark December 2012 - August 2015
Highmark Blue Shield November 2001 - December 2012
Highmark Inc. September 1997 - November 2001
Pennsylvania Blue Shield March 1992 - September 1997
Pennsylvania Blue Shield September 1988 - March 1992
Skills
Health Insurance, Customer Relations, Claims, Business Analysis, Insurance, Claim, Customer Service, Healthcare, Managed Care, Medicare, Employee Benefits, HIPAA, Leadership
Education
Champlain College
Bachelor’s Degree, Health/Health Care Administration/Management
Highmark Inc. March 2015 - Present
Henderson Brothers April 2011 - March 2015
Henderson Brothers, Inc. October 2009 - April 2011
Duquesne University January 2008 - April 2011
Skills
Insurance, Employee Benefits, Health Insurance, Microsoft Excel, PowerPoint, Financial Analysis, Risk Management, Microsoft Office, Microsoft Word, Process Improvement, Strategic Planning, Outlook, Sales, Customer Service
Education
Duquesne University 2007 — 2011
BS in Business Administration, Finance
National University of Ireland, Galway 2010 — 2010
Greece Olympia High School 2003 — 2007
Highmark Inc. March 2015 - Present
Jacob Enterprises April 2012 - March 2015
Industrial Scientific February 2012 - April 2012
Dollar Bank October 2008 - December 2011
Duquesne University January 2009 - December 2010
Skills
Conflict Resolution, Data Analysis, Public Policy, Mediation, Problem Solving, Policy, Customer Service, Blogging, Social Media, Social Media Outreach, Email Marketing, Marketing Strategy, Social Networking
Education
Duquesne University 2009 — 2011
Masters of Arts, Social and Public Policy
Saint Vincent College 2004 — 2008
Bachelor of Arts, History
Highmark Health June 2014 - Present
Highmark Inc. May 2013 - May 2014
Clarion University August 2012 - May 2014
Stick Skills July 2012 - December 2013
Sunshine Pictures Videography Service 2007 - November 2013
Penguin Productions LLC October 2008 - March 2013
Clarion University December 2011 - June 2012
ESVN Sports 2008 - 2011
Skills
Video Production, Social Media, Video Editing, Photoshop, Editing, Video, Copy Editing, Creative Writing, Storytelling, Web Content, Journalism, Proofreading, Feature Articles, Editorial
Education
Clarion University of Pennsylvania 2010 — 2014
Bachelor of Arts (B.A.), English - Writing, Summa Cum Laude
Hempfield High School 2006 — 2010
Highmark Inc. July 2013 - Present
84 Lumber April 2012 - July 2013
84 Lumber April 2010 - April 2012
84 Lumber August 2008 - April 2010
Skills
Purchasing, Inventory Management, Pricing, Building Materials, Procurement, Supply Chain Management, Supply Chain, Logistics, Negotiation, Process Improvement, Contract Management, Continuous Improvement, Forecasting, Materials Management, Microsoft Excel, Inventory Control, Operations Management, Contract Negotiation, Materials, Sales, Product Development, Customer Service, Strategic Planning, Change Management, Business Strategy, Strategic Sourcing, Microsoft Office, Supply Management, Logistics Management, Blueprint Reading, Warehousing, Distribution Center..., Supply Chain...
Education
Clarion University of Pennsylvania 2002 — 2006
Bachelor's degree
Highmark Inc. August 2000 - October 2008
Pennsylvania Association of Nonprofit Organizations (PANO) 2000 - 2000
Skills
Press Releases
Education
Dickinson College 1996 — 2000
Bachelor of Arts
Highmark Inc. November 2011 - Present
West Corporation March 2005 - November 2011
West Corporation May 2000 - March 2005
Skills
Customer Service, Training, Sales, Microsoft Office, Call Centers, Leadership, Team Leadership, Data Entry, Microsoft Word, Research, Social Networking, Customer Retention, Social Media, Outlook, Team Building, Writing, Management, Process Improvement, Event Planning, PowerPoint, Coaching, Social Media Marketing, Troubleshooting, Editing, Interviews, Software Documentation, Employee Training, Training & Development, Corporate Communications, Telemarketing, Quality Management, Quality Auditing, Word, Public Relations, Newsletters, Conferences, Quality Assurance, Public Speaking, Customer Satisfaction, Time Management, Microsoft Excel
Education
Edinboro University of Pennsylvania 2001 — 2010
Bachelors, Speech Communications and Media Studies
Erie County Technical School 1978 — 1980
Associate, Commercial Art
ANTLR Interactive May 2014 - Present
Highmark Inc. June 2012 - May 2014
Syync September 2011 - June 2012
Education
Central Penn College 2010 — 2011
Information Technology, Application Development, Summa Cum Laude
Harrisburg Area Community College 2007 — 2010
Associates, Computer Networking Technology, Magna Cum Laude
Millersburg Area High School 2003 — 2007
Harrisburg University of Science and Technology September 2014 - Present
Highmark Inc. September 2014 - Present
Guru Live Projects February 2014 - March 2014
CCAP October 2013 - February 2014
County Commissioners Association of Pennsylvania April 2013 - September 2013
DSservices January 2009 - March 2011
Skills
Databases, SQL, Microsoft SQL Server, Agile Methodologies, Microsoft Office, Access, Oracle, SharePoint, Database Administration, Data Analysis, HTML, SDLC, Visual Basic, XML, PL/SQL, Visual Studio, Microsoft SharePoint,..., Enterprise Architecture..., Wireless Communications..., Oracle DBA, Software Testing Life..., Quick Text Professional..., Software Testing, Business Analysis, Integration, Enterprise Architecture, Testing, Web Services, UML
Education
Dakota State University
Doctor of Information Systems, Analytics & Decision Support
Harrisburg University of Science and Technology 2012 — 2013
Master's degree, Information Systems Engineering and Management, 3.7/4.00
ITES 2004 — 2007
Bachelor of Science (B.Sc.), Telecommunications Engineering
CESTIA-2EP
Highmark Inc. September 2014 - Present
Grindhouse Wetware August 2012 - Present
ServiceLink July 2012 - August 2013
Millcreek Community Hospital May 2011 - May 2012
Skills
Project Management, Project Planning, Prototype stress testing, Data Analysis, Project Management Tools, Public Speaking, Analytical Skills, Quality Assurance, Arduino, Microsoft Office, Python, Electronic prototype..., DNA extraction, Management, DNA sequencing, Environmental Data..., Multi Tasking, Mental Health Law, Mental Health Care, SDLC, Agile Project Management, Kanban, Scrum, Software Project..., UML, DNA Sequencing, DNA Extraction, Start-ups, Strategic Planning, Research, Analysis, Entrepreneurship, Leadership, Business Analysis
Education
Edinboro University of Pennsylvania 2006 — 2011
Bachelor of Science (B.S.), Biology, General
Synergy Staffing March 2015 - July 2015
CONSOL Energy (contractor) December 2014 - December 2014
Highmark May 2005 - February 2014
Highmark, Inc July 2009 - January 2011
GSK March 2005 - May 2005
Crown Castle January 2005 - March 2005
Airport Safe & Lock August 2003 - January 2005
Fisher Scientific July 1998 - June 2003
Fiserv June 1996 - July 1998
CNG Development Company January 1989 - September 1990
Skills
Visio, Requirements Analysis, COBOL, Business Analysis, EZtrieve, IMS DB/DC, ADSO, FTP, Secure FTP, IBM Mainframe, Mainframe Testing, Data Analysis, Data Management, Access Database, Reporting & Analysis, Regression Testing, User Acceptance Testing, Unit Testing, Testing, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Endeavor, JCL, Job Scheduling, Management, SDLC, Information Technology, SharePoint, Databases, Integration, Process Improvement, Leadership, Software Development, DB2, Analysis, Business Requirements, Software Documentation, Customer Service, Change Management, Training, Requirements Gathering, SQL
Education
Robert Morris University
Bachelors of Science, Business Administration; Computer Information Systems
Community College of Allegheny County
Associates of Science, Retail Merchandising
Bradford School of Business 1985 — 1986
Course concentration in Business Administration
Highmark Inc. 2013 - Present
Legends 2013 - Present
CBI Employment 2009 - 2013
New York Dragons 2008 - 2008
New York Dragons 2008 - 2008
Madison Square Garden 2007 - 2007
Skills
Marketing, Ticket Sales, Sales, Sports, Public Relations, Recruiting, Microsoft Office, Management, Customer Service, Event Planning, Salesforce.com, Event Management, Fundraising, Social Networking, Social Media
Education
East Stroudsburg University of Pennsylvania
Bachelor of Science, Sport Management
Highmark Inc. October 2014 - Present
Healthcare Administrative Partners November 2013 - October 2014
M. Leco & Associates Inc. July 2010 - October 2013
Skills
Read my resume or give..., Medical Coding, RHIT, Radiology, Medicine, Medical Billing, General Surgery, Healthcare Management, E/M coding, Medicare, Interventional Radiology, Practice Management, HCPCS, Medicaid, Data Entry, Healthcare Industry, Managed Care, Physicians
Education
Community College of Allegheny County 2003 — 2005
Associates Degree, Health Information Management
Aetna Health Insurance Company February 2013 - Present
Lumber Liquidators July 2012 - February 2013
Restaurant Depot January 2010 - July 2012
Highmark Senior Markets January 2008 - January 2010
Highmark Inc. January 2006 - January 2008
Highmark Inc. January 2005 - January 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML, Budgets, Public Speaking, C++, C, Editing, Strategic Planning, Negotiation, Java
Education
Community College of Allegheny County 2012 — 2016
Enrolled, Business Administration and Management, General
Shaler Area High School 1990 — 1994
General Studies, General Studies
Highmark Inc. June 2015 - Present
Highmark Inc. April 2011 - June 2015
Highmark Inc. May 2009 - April 2011
Highmark Inc. November 2005 - May 2009
Highmark Inc. February 2004 - November 2005
Skills
Marketing Strategy, Marketing, Direct Marketing, Insurance, Competitive Analysis, Sales, Marketing Communications, Customer Retention, Direct Mail, Analytics, Strategic Planning, Health Insurance, Marketing Management, Account Management, Email Marketing, Market Research, Medicare, Brand Management, Marketing Research, Customer Service, Sales Operations, Market Planning, Advertising, Cross-functional Team..., Vendor Management
Education
Waynesburg University 2006 — 2009
MBA, Marketing
Duquesne University 1998 — 2003
BS/BA - Marketing/Multimedia
Highmark Inc. July 2015 - Present
Partner's Consulting, Inc. April 2014 - June 2015
STG December 2013 - April 2014
Software Guidance & Assistance September 2012 - August 2013
ABOUT-Consulting, LLC November 2011 - August 2012
Amtrak January 2007 - September 2011
Unisys May 1993 - January 2007
Unisys January 1992 - May 1993
Unisys November 1990 - December 1991
Unisys September 1988 - October 1990
Skills
Project Finance, MS Project, Project Coordination, Project Planning, MS Office Suite, Project Implementation, Software Project..., Infrastructure Projects, Project Execution, Project Delivery, Certified Scrum Master..., Planning, Excel, PowerPoint, Word, ITIL v3 Foundations..., Project Management, Infrastructure, Microsoft Excel, Microsoft Word, Microsoft Office, PMP, Program Management, Visio, PMO, Disaster Recovery, IT Service Management, Data Center, Management, Leadership, ITIL, Business Analysis, IT Management, Change Management, Business Process..., Requirements Analysis, Business Process, Information Technology, Analysis, Agile Project Management, System Deployment, Process Improvement, Testing, Requirements Gathering, Data Warehousing, Vendor Management, Management Consulting, Software Documentation, Software Development, Microsoft Project
Education
Northeastern University - Graduate School of Business Administration 1977 — 1979
MBA, Business Administration
Rutgers, The State University of New Jersey-New Brunswick 1973 — 1977
Bachelor of Science (BS), Civil Engineering
Highmark Inc. August 2015 - Present
OnDemand Energy Solutions October 2010 - August 2015
Walgreens March 2008 - October 2010
Distributor Service Inc April 2005 - March 2008
Corporate Solutions 2002 - 2005
ATC Paratransit 2000 - 2002
UPMC 1999 - 2000
Pitt Ohio Express 1988 - 1999
Skills
Business Intelligence, Cognos, Business Analysis, Accounting, Business Process, ERP, Accounts Payable, Analysis, Management, Sales, Access, Financial Analysis, Process Improvement, Databases, Finance, Accounts Receivable, Budgets
Education
Duquesne University 1982 — 1986
BS, Accounting
Highmark Inc. September 2014 - Present
Rodman Street Missionary Baptist Church July 2008 - Present
The Spot2G Inc September 2013 - February 2014
Skills
Audio Editing, User Interface, Microsoft SQL Server, Java, Microsoft Office, Music Performance, Project Management, Interaction Design, Communication Skills, Visual C++, Drum Set, Leadership, Human Computer..., Human Interface Design, Customer Experience
Education
Penn State University 2010 — 2014
Bachelor of Applied Science (B.A.Sc.), Information Sciences & Technology, Senior
Duquesne University
Masters School Of Leadership, Leadership
Highmark Inc. March 2015 - Present
KIT Solutions, LLC August 2013 - March 2015
Fox Chapel Physical Therapy April 2012 - July 2013
Goal-1 Preformance Training March 2009 - May 2010
Skills
Data Analysis, Databases, Analysis, Microsoft Excel, SQL, Software Documentation, SPSS, Data Mining, Statistics, Systems Analysis, Process Improvement, Crystal Reports, Oracle SQL Developer, SAS Programming
Education
Duquesne University 2011 — 2012
Master's degree, Healthcare Management Systems
West Chester University of Pennsylvania 2005 — 2009
Bachelor's degree, Physical Therapy/Therapist
Highmark Inc. January 2015 - Present
SDLC Partners, L.P. June 2012 - January 2015
Carlson Landscaping & Nursery 2008 - 2012
Pittsburgh Power Football September 2010 - April 2011
Abercrombie & Fitch 2008 - 2009
Skills
Marketing, Facebook, Social Media Marketing, Marketing Communications, Advertising, Social Media, Public Relations, Press Releases, Sports Marketing, Brand Management, Social Networking, Ticket Sales, Sports Management, Marketing Strategy, Microsoft Office
Education
Duquesne University 2007 — 2011
Bachelor of Science in Business Administration, Marketing and Sports Marketing
Highmark Inc. March 2015 - Present
Highmark Inc. July 2013 - March 2015
Select Staffing 2012 - 2012
Staffmark February 2011 - 2012
Skills
Recruiting, Human Resources, Customer Satisfaction, Client Services, Payroll, Microsoft Office, Kronos Timekeeping, Employee Training, Oracle Applications, Citrix, E-Verify, Workers Compensation, Project Management, Problem Solving, Procurement, Account Management, Hiring, Temporary Placement, Cold Calling, PeopleSoft, Customer Service, Sales
Education
East Stroudsburg University of Pennsylvania 2003 — 2007
Bachelor of Science (B.S.), Elementary Education and Teaching
Highmark Inc. August 2015 - Present
AliveCor, Inc. July 2014 - July 2015
Physicians Immediate Care July 2012 - July 2014
Walgreens October 2009 - June 2012
UnitedHealth Group January 2006 - October 2009
Great-West Healthcare January 2003 - January 2006
Ketera Technologies February 2001 - August 2002
Netscape June 1996 - November 2000
General Electric June 1991 - June 1996
Skills
Product Management, Strategy, Marketing Strategy, Healthcare, Leadership, Start-ups, Marketing, Strategic Partnerships, Managed Care, Product Development, E-commerce, Brand Development, Go-to-market Strategy, Business Development, Strategic Marketing, Medicare, Program Management, Enterprise Software, Management
Education
Dartmouth College 1987 — 1991
BA
CONSOL Energy June 2015 - Present
PNC October 2014 - June 2015
PNC September 2012 - October 2014
Coventry Health Care November 2011 - June 2012
US Steel May 2011 - November 2011
ServiceLink August 2010 - May 2011
EQT Corporation January 2010 - March 2010
FedEx Ground June 2006 - November 2009
Highmark Inc July 2005 - March 2006
Skills
Project Management, ERP Oracle, SAP, Tableau, Process Improvement, Troubleshooting, Technical Support, Business Analysis, Software Documentation, SAP Netweaver, Access, Customer Service, Leadership, Windows 7, SDLC, SQL, Management, Project Portfolio..., Microsoft Office, Software Installation, SharePoint, Quality Assurance, Requirements Gathering, Hardware Installation, Business Intelligence, Lotus Notes, Customer Support, Oracle E-Business Suite, Business Strategy, Microsoft SQL Server, Supply Chain Management, Application Lifecycle..., Oracle SQL, Toad, Data Management, Mortgage Servicing, Health Insurance, Software Procurement, Hardware Procurement, Troubleshooting Hardware, Blackberry, ecommerce, Asset Management, Business Process..., OLAP, Performance Dashboards, Microsoft Reporting..., HTML, Analysis, Business Process
Education
Robert Morris University 2013 — 2017
Master of Science (M.S.), Competitive Intelligence Systems
Community College of Allegheny County 2012 — 2012
SQL Programming, Computer Programming, 3.0
University of Phoenix 2008 — 2009
Certificate, Project Management
Point Park University 2006 — 2008
BS, Information Technology/Business Management; Business and Business Finance
ITT Tech
Software Engineering Institute Carnegie Mellon University January 2012 - Present
Highmark Inc. September 2008 - January 2012
The Workforce September 2007 - September 2008
Skills
Administrative..., Communication, Customer Support, Case Management, Workers Compensation, Photography, Photoshop, Portrait Photography, Microsoft Office, Outlook
Education
Community College of Allegheny County 2004 — 2007
Associate’s Degree, Hospitality Administration/Management
Environmental Remediation & Recovery, Inc. January 2015 - Present
Highmark Inc. May 2013 - November 2013
FedEx Express April 2011 - June 2013
Skills
Customer Service, Event Planning, Microsoft Office, Telephone Skills, Administrative..., Social Media, Social Networking, Microsoft Excel, Microsoft Word
Education
Edinboro University of Pennsylvania 2007 — 2010
Bachelor of Arts (B.A.), Communication and Media Studies, 3.69/4.0
Highmark Inc. October 2014 - Present
RDX (Remote DBA Experts) December 2013 - October 2014
1st Choice Certification May 2013 - October 2013
1st Choice Certification May 2008 - September 2013
Skills
Java, JDBC, Java Web Services, Spring Batch, JUnit, Java Enterprise Edition, RESTful WebServices, PHP, MySQL, Oracle Database, CodeIgniter, C++, HTML, CSS, JavaScript, Database Design, Drupal, Moodle, Databases, Web Applications, Web Services, Agile Methodologies, Oracle
Education
Concord University 2010 — 2013
Bachelor of Science (BS), CIS
UPMC Health Plan January 2013 - Present
Philips January 2011 - December 2012
Highmark Inc. November 1998 - January 2005
Skills
Technical Writing, Technical Communication, Software Documentation, Editing, Research, Indexing, Content Management, Project Management, Process Improvement, Training Program..., Training Delivery, Speech Writing, Style Guides, Translation Optimization, Image Editing, Adobe Technical..., FrameMaker, RoboHelp, Photoshop, MadCap Flare, Doc-to-Help, DITA XML, HTML, Information Mapping, Information Architecture, System Architecture, Microsoft SQL Server, SSRS, VMware, Regulatory Documentation, Security Compliance, SaaS, VSS, ServiceNow, SharePoint, Wiki Markup, HIPAA, ICD-9, ICD-10, EDI ANSI X12, CMS-1500, Physician Reimbursement..., Medical Terminology, HL7, CPT, FDA, Microsoft Word, Microsoft Excel, Visio, Agile & Waterfall...
Education
Duquesne University
Bachelor of Science (B.S.), Organizational Leadership and Information Technology
HM Health Soutions June 2015 - Present
Southwestern Human Services November 2014 - Present
Highmark, Inc. January 2003 - Present
Highmark March 2014 - June 2015
Highmark Inc September 2007 - March 2014
Deer Lakes School District May 2011 - June 2013
Womans Small Business Association January 2011 - May 2011
Western Pennsylvania Cystic Fibrosis Foundation January 2007 - November 2010
Highmark Inc March 2005 - August 2007
St. Victor Church May 2006 - July 2006
Skills
Event Planning, Microsoft Excel, Microsoft Word, Accounts Payable, Leadership, Integrated Marketing, Payroll, Fundraising, PeopleSoft, Invoicing, Budgets, Human Resources, Employee Benefits, Accounting, Spreadsheets, Project Planning, Microsoft Office, Marketing, Data Analysis, Management, Strategic Planning, Sales, Social Networking, Marketing Communications, Project Management, Team Leadership, Training, Account Management
Education
DeVry University 2012 — 2015
Master of Business Administration (MBA), Project Management and Marketing
Point Park University 2007 — 2010
BS, Integrated Marketing Communications
Mt. Alvernia High School 1984 — 1998
Highmark Inc. July 2014 - Present
RJ Lee Group December 2013 - August 2014
OST, Inc. June 2013 - December 2013
WESCO Distribution January 2011 - June 2013
Xerox December 2009 - January 2011
Federated Investors, Inc. November 2000 - December 2009
Skills
Vendor Management, SDLC, Project Management, Process Improvement, PMP, Agile Methodologies, Building Relationships, Change Management, MS Project, SharePoint, ITIL, Integration, Data Center, Requirements Gathering, PMO, Project Portfolio..., Scrum, Resource Management, Visio, Software Project..., Requirements Analysis, Project Delivery, Outsourcing, Infrastructure, Leadership, Program Management, Cross-functional Team..., Management, Strategy
Education
Point Park University 1981 — 1985
Business Administration, Management and Operations
Insitute of Computer Management 1980 — 1981
Associates, Computer Science
Community College of Beaver County 1977 — 1979
Associate's degree, Criminology
Highmark Inc. December 2014 - Present
Highmark Inc. February 2013 - Present
Black & Veatch March 2012 - February 2013
Assured Risk Advisors, LLC November 2011 - March 2012
ADP June 2010 - November 2011
dbMotion February 2009 - March 2010
GENCO May 2009 - August 2009
Zipcar November 2008 - May 2009
Skills
Salesforce.com, Market Research, Management, Microsoft Office, Sales Process, Business Development, Italian, Product Marketing, CRM, Leadership, Building Customer..., Strategic Planning, Insurance, Sales Support, Direct Marketing, IT Management, Project Management, Business Analysis, IT systems development
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 2013 — 2016
Master of Business Administration (MBA), Management Information Systems
Duquesne University 2006 — 2010
BSBA, Marketing, International Business
Highmark Inc. May 2015 - Present
US Army - 256th Combat Support Hospital March 2012 - April 2014
US Army - 98th Training Division December 2010 - March 2012
US Army - Pittsburgh Healthcare Recruiting Company July 2008 - December 2010
US Army - Pittsburgh Healthcare Recruiting Company September 2005 - July 2008
US Army - 309th Combat Support Hospital August 2003 - September 2005
US Army - 921st Field Hospital March 2000 - August 2003
US Army - 801st Combat Support Hospital July 1998 - March 2000
US Army - 343rd Combat Support Hospital March 1995 - July 1998
Skills
Army, Team Leadership, Production Planning, Production Managment, Sales Management, Sales Operations, Employee Training, Strategic Planning, Intelligence, Policy, Military Operations, Training, Program Management, Project Planning, Military, Human Resources, Team Building, Operational Planning, Command, Management, Leadership, Security Clearance, Leadership Development, Project Management, Process Improvement, Budgets
Education
Academy of Health Science - USA Medical Department Center & School
Diploma, Health Services Plans, Operations, Intelligence, Security and Training
Emergency Management Institue - FEMA
Continuity of Operations (COOP) Program Managers
United State Army Soldier Support Institue
Diploma, Recruiting Company Commander Course
United States Army Soldier Support Institue
Diploma, Healthcare Recruiting
Central Michigan University 1996 — 2004
Masters of Science in Administration, Health/Health Care Administration/Management
Academy of Health Sciences - USA Medical Department Center & School
Diploma, Health Services Human Resources Manager
Provena Saint Therese Medical Center
Diploma, D.O.T Emergency Medical Technician - Basic
Coe College 1987 — 1991
Bachelor of Arts (B.A.), History
Matthews International May 2015 - Present
MeterFeeder November 2014 - September 2015
Highmark Inc. October 2014 - May 2015
Branding Brand April 2014 - October 2014
PNC November 2013 - April 2014
USA TODAY March 2012 - November 2013
Digital River November 2009 - February 2012
MarkIT/ShoutBlaze, LLC July 2008 - October 2009
Centre Daily Times May 2007 - June 2008
Skills
Management, Leadership, Project Management, New Business Development, Integrated Marketing, SDLC, Marketing, Sales, Software Project..., Agile Methodologies, Social Media, Software Development, Integration, Online Advertising, Lead Generation, Product Management, E-commerce, Strategy, Online Marketing, Start-ups, Analytics, Process Improvement, Analysis, Training, Strategic Partnerships, Digital Marketing, Mobile Marketing
Education
Duquesne University 2008 — 2009
M.A., Integrated Marketing Communication
Lock Haven University of Pennsylvania
Communication Studies, Organizational Leadership
Highmark Inc. January 2015 - Present
Highmark Inc. January 2014 - February 2015
MedExpress August 2012 - January 2014
MedExpress Urgent Care September 2011 - August 2012
MedExpress Urgent Care September 2010 - September 2011
D&GG Advertising February 2010 - September 2010
Fitting Group September 2008 - February 2009
PNC Bank July 2007 - September 2008
SMG Mellon Arena September 2006 - December 2006
Skills
Marketing Communications, Marketing Strategy, Social Media, Market Research, Marketing, Sales, Brand Management, Analysis, Research, Public Relations, Strategic Planning, Event Planning, Social Media Marketing, Email Marketing, Public Speaking, Integrated Marketing, Customer Service, Direct Marketing, Microsoft Office, PowerPoint, Leadership, Online Advertising, Social Networking, Product Development, Project Management, Product Innovation, Innovation Development, Product Marketing, Business Strategy, New Business Development, Microsoft Word, Management, CRM, Healthcare, Google Analytics, SEO, PPC
Education
Temple University 2015 — 2017
Master of Business Administration (M.B.A.)
Duquesne University 2003 — 2007
Bachelors, Business Administration
Bethlehem Catholic High School
Highmark Inc. September 2015 - Present
IBM March 2010 - September 2015
Wipro October 2008 - March 2010
Cognizant Technology Solutions October 2006 - September 2008
Skills
Mainframe, COBOL, CICS, DB2, JCL, VSAM, Requirements Analysis, Design, Change Management, Solution Implementation, Quality Assurance
Education
Doctor Babasaheb Ambedkar Marathwada University 2002 — 2006
Bachelor's Degree, Electronics and Telecommincations
Kendriya Vidyalaya, Aurangabad, MH 2001 — 2002
High School
Dena Lynn Rupp Designs January 2014 - Present
Kimkopy Printing April 2015 - Present
Highmark Inc. October 2014 - April 2015
Calamari's Squid Row Restaurant August 2014 - April 2015
Lia Sophia Jewelry May 2014 - December 2014
Fresh From The Farm Juices June 2013 - April 2014
Paint Monkey June 2013 - March 2014
Dozen Bake Shop October 2010 - May 2013
Reading Town, South Korea June 2009 - July 2010
Kimkopy Printing October 2005 - May 2009
Skills
Adobe Creative Suite, Managerial Experience, Organizational..., Customer Service, Public Speaking, Small Business, Marketing, Marketing Strategy, Social Media Marketing, Advertising, Social Media, Microsoft Office, Event Management, Training, Leadership, Event Planning, Employee Training, Marketing Communications, Management, Research, Blogging, Teaching, Editing, Brochures, Social Networking
Education
Edinboro University of Pennsylvania 2000 — 2004
Bachelor of Fine Arts, Applied Media Arts, Graphic Design
Mercyhurst Preparatory High School 1996 — 2000
UPMC Health Plan April 2015 - Present
Highmark Inc. July 2014 - April 2015
P.F. Chang's China Bistro July 2013 - July 2014
Mount Washington Community Development Corporation 2013 - July 2014
GTECH Strategies October 2013 - March 2014
Skills
Customer Service, Social Media, Events Coordination, Strategic Communications, Non-profit..., Fundraising, Nonprofits, Event Management, Newsletters, Community Outreach, Community Development, Management, Event Planning, Research, Interviews, Grant Writing, Program Development, Public Speaking
Education
Duquesne University 2009 — 2013
Dual Bachelor of Arts (BA), Integrated Marketing Communications and Sociology
Highmark Inc. August 2014 - Present
Highmark January 2010 - August 2014
EBDS February 2009 - January 2010
Dollar Bank June 2002 - February 2009
Skills
Banking, Process Improvement, Business Analysis, Software Documentation, Financial Analysis, Risk Management, Portfolio Management, Customer Service, Credit, SDLC, Analysis, Team Building, Data Analysis, Business Process...
Education
Duquesne University 1997 — 2001
Bachelor of Science (BS), Business Administration and Management, General
Lash Group Amerisource Bergen Consulting Services September 2014 - Present
The Outsource Group August 2013 - September 2014
McKesson Corporation October 2012 - May 2013
Highmark, Inc September 2010 - October 2012
Highmark, Inc February 2008 - September 2010
Gateway Health Plan, Inc December 2005 - September 2007
CIGNA Healthcare July 2003 - January 2004
Highmark, Inc April 2001 - July 2003
Skills
Employee Benefits, Benefits Administration, Deferred Compensation, PeopleSoft, Team Building, Training, Insurance, Management, Customer Service, Strategic Planning, Process Improvement, Microsoft Excel, Team Leadership, Healthcare, Time Management, Microsoft Office, Leadership, Public Speaking
Education
Indiana University of Pennsylvania 2008 — 2016
Human Resources
Community College of Allegheny County 1996 — 2004
Associates, Accounting
Thiel College 1988 — 1990
Accounting
Woodland Hills High School
Highmark, Inc April 2014 - Present
Burns White LLC September 2010 - April 2014
Carlow University July 2006 - August 2007
Literacy AmeriCorps Pittsburgh 2005 - 2006
Skills
Workers Compensation, Claim, Legal Research, Legal Writing, Medicare, Legal Liability, Litigation
Education
Duquesne University School of Law 2007 — 2010
Juris Doctor, Law
West Virginia University 2001 — 2005
Bachelors of Science, Journalism
BNY Mellon March 2013 - Present
BNY Mellon November 2012 - March 2013
BNY Mellon July 2010 - November 2012
Clarion University September 2008 - May 2010
Giant Eagle June 2004 - January 2010
Highmark Inc May 2009 - August 2009
HM Insurance Group, a Highmark Company May 2008 - August 2008
Skills
Extensive workplace..., GEAC general ledger..., The Complete Package..., PCOMM/MRS, Financial Analysis, Financial Reporting, Account Reconciliation, Accounting, Fund Accounting, Sarbanes-Oxley Act, Internal Controls, Financial Accounting, General Ledger, Financial Modeling, Bloomberg, Variance Analysis, Strategic Financial..., Cash Management, Financial Statements, Finance, Accounts Payable, Mutual Funds, US GAAP
Education
Point Park University 2012 — 2014
Master's Degree, International Business, 3.81
Clarion University of Pennsylvania 2006 — 2010
Bachelor of Science, Business Administration; Accounting Clarion, 3.69
Highmark Inc. December 2012 - Present
Dick's Sporting Goods March 2006 - November 2012
GNC February 2001 - March 2006
GNC October 1999 - February 2001
Skills
Sporting Goods, Vendor Relations, Advertising, Customer Service, Merchandising, Promotions, Event Planning, Community Relations, Fundraising, Marketing Communications, Event Management, Customer Relations, Product Marketing, Copywriting, Direct Mail, Public Relations, Direct Marketing, Marketing, Marketing Strategy, Social Media, Social Media Marketing, Sales
Education
Clarion University of Pennsylvania 1995 — 1999
Bachelor of Science (BS), Communications, 3.8
Highmark Inc. September 2014 - Present
First Niagara Bank March 2014 - August 2014
Tata Consultancy Services August 2009 - March 2014
PNC 2013 - 2014
PNC 2013 - 2014
PPG Industrial Coatings 2004 - 2013
PPG Industrial Coatings 2004 - 2013
PPG Industrial Coatings 2004 - 2013
Satyam Computer services Limited September 2004 - August 2009
Mahindra Satyam 2004 - 2009
Skills
Project Governance, Global Delivery, Software Project..., SDLC, Requirements Analysis, Solution Architecture, Supply Chain, Manufacturing, Project Management, Requirements Gathering, Business Analysis, Business Intelligence, CRM, Consulting, E-commerce, Enterprise Architecture, IT Strategy, Integration, Vendor Management, Agile Methodologies, Business Process..., Program Management, Software Development, Process Improvement, PMP, Oracle, Business Process, SharePoint
Education
Duke University - The Fuqua School of Business 2003 — 2004
MEP, Project Management
SVH College of Engineering 1991 — 1995
BTech, Civil Engineering
Visakha Valley School 1982 — 1989
High School/Secondary Diplomas and Certificates
Highmark Inc. November 2014 - Present
Highmark December 2012 - November 2014
USG Insurance Services, Inc. June 2011 - November 2012
Innovations June 2011 - November 2012
Highmark October 2010 - June 2011
Lifestyle Innovations July 2010 - November 2010
USG Insurance Services, Inc. January 2010 - May 2010
Tailored Marketing, Inc. August 2009 - May 2010
Skills
Marketing, Press Releases, New Business Development, Event Planning, Proposal Writing, Insurance, Customer Service, Email Marketing, Advertising, Leadership, Market Research, Marketing Communications, Social Media, Social Media Marketing, Public Relations, Sales, Microsoft Office
Education
Duquesne University 2005 — 2010
Highmark Inc. September 2014 - Present
Aetna June 2012 - September 2014
Breen Energy Solutions December 2011 - March 2012
Vocelli Pizza June 2007 - October 2011
ZeroChaos June 2011 - September 2011
Slippery Rock Student Government Association, Inc. May 2010 - May 2011
ARC Human Services May 2010 - August 2010
Giant Eagle June 2004 - January 2005
Skills
Organizational..., Professional, Goal Driven, Leadership, Analysis, Human Resources, Budgets, Data Analysis, Interviews, Time Management, Auditing, Accounting, Contract Negotiation, Research, Internal Audit, Community Outreach, Customer Service, Event Planning, Fundraising, Goal Oriented, Nonprofits, People Skills, Program Development, Public Speaking, Social Media, Microsoft Office
Education
Duquesne University 2012 — 2014
Master's degree, Leadership With a Concentration in Professional Administration, Anticipated: 3.8
Slippery Rock University of Pennsylvania 2003 — 2011
Bachelor of Science, Business Management
Canon McMillan High School 1999 — 2003
Diploma
PNC March 2015 - Present
Highmark Inc. September 2014 - March 2015
Grane Healthcare October 2013 - May 2014
Direct Energy May 2012 - January 2013
Goldbelt Eagle January 2012 - March 2012
Web Development Group/Govtrends May 2011 - September 2011
Sport and Health November 2010 - April 2011
Blue Door Painters September 2010 - January 2011
Sport and Health September 2010 - November 2010
Tri State Irrigation June 2006 - August 2010
Skills
Project Management, Strategic Planning, Data Analysis, Business Analysis, Analysis, Business Development, Public Speaking, Financial Analysis, Marketing Strategy, Microsoft CRM, Market Research, Time Management, SQL Server Management..., RapidMiner, Visio, HTML, CSS, JavaScript, SSIS
Education
Duquesne University 2013 — 2014
Master of Science in Information Systems Management
University of Pittsburgh 2006 — 2010
BA, Economics, Sociology, Cum Laude
Goethe Institut 2008 — 2008
North Allegheny 2002 — 2006
Innovu, LLC September 2015 - Present
Highmark Inc. November 2013 - July 2015
Highmark Inc. April 2010 - November 2013
Highmark Inc. November 2006 - April 2010
Highmark Inc. January 2006 - November 2006
Highmark Inc. May 2002 - December 2005
Buck Consultants at Xerox August 1999 - March 2002
United States Steel Corporation September 1996 - August 1999
Skills
Leadership, Management, Health Insurance, Strategy, Process Improvement, Analytics, Optimization, Business Innovation, Game Theory, Stochastic Modeling, Complex Systems, Team Building, Actuarial Science, Analysis, Microsoft Office, Research, Microsoft Excel, VBA, Access, Employee Benefits, Insurance, Strategic Planning, Microsoft Word, Business Analysis, Risk Management, Data Analysis, Medicare, Business Process..., Complexity Theory, Revenue Enhancement
Education
Case Western Reserve University 1991 — 1995
Bachelor of Science (BS), Physics and Mathematics
Bethel Park High School
Towers Watson March 2005 - Present
Highmark Inc. July 2002 - March 2005
Citizens Bank March 2000 - July 2002
Skills
Project Management, Change Management, Business Analysis, Project Planning, Process Improvement, Leadership, Benefits Administration, Performance Management, Employee Benefits, Vendor Management, Human Resources, Business Process...
Education
Edinboro University of Pennsylvania 1995 — 1999
Bachelor of Arts (B.A.), Organizational Communication
Our Lady of the Sacred Heart High School 1991 — 1995
High School, College Preparatory
NRI Family Health May 2003 - Present
Healthy2050 September 2015 - Present
Highmark Inc. February 2015 - Present
Telerx 2015 - Present
Virtusa 2014 - Present
Overseas Volueenter for a Better India (OVBI) - Canada January 2015 - September 2015
Healthfirst January 2015 - March 2015
IIM Ahmedabad Alumni Association, USA Chapter May 2015 - 2015
Horizon Blue Cross Blue Shield of New Jersey September 2012 - 2014
Infosys 2012 - 2014
Skills
Strategy, Outsourcing, Program Management, Leadership, Business Development, Start-ups, Change Management, Business Transformation, Business Strategy, Strategic Planning, BPO, Team Management, Process Improvement, Six Sigma, Management Consulting, Operations Management, Operational Excellence, Offshoring, Strategic Thinking, Team Building, Thought Leadership, Social Entrepreneurship, P&L Management, Strategic Consulting, Business Planning, Service Delivery, Healthcare, Social Media, IT Strategy, Business Process, Account Management, Blogging, Organizational..., Cross-functional Team..., Executive Management, Performance Improvement, Team Leadership, Knowledge Management, Governance, Transition Management, Organizational Design, Stratagic Leadership, Government Liaison, Multi-Site Operations, Business Management, Entrepreneurship, Consulting, Management, Analytics, Cloud Computing
Education
Duke University - The Fuqua School of Business 2006 — 2006
Executive Program
Indian Institute of Management, Ahmedabad 1999 — 2001
MBA
Magadh University 1993 — 1996
Bachelor's degree
Modern School 1991 — 1993
Class XII
Sainik School Tilaiya
X
Alcoa March 2015 - Present
Highmark Health December 2012 - February 2015
Highmark Inc. January 2012 - December 2012
PNC Financial Services Group September 2009 - December 2011
People Connection LLC 2008 - 2009
United States Steel Corporation 2008 - 2008
GlaxoSmithKline Consumer Healthcare 2007 - 2007
Carnegie Mellon University 2006 - 2007
GlaxoSmithKline Consumer Healthcare January 2006 - May 2006
June 2002 - January 2006 June 2002 - January 2006
Skills
Talent Acquisition, Onboarding, Applicant Tracking..., Talent Management, Vendor Management, PeopleSoft, Relationship Management, Product categories, Strategic Sourcing, Procurement, Recruiting, Interviews, Project Planning, Strategy, Management, Personnel Management, Human Resources, Change Management, Process Improvement, Performance Management, Time Management, Sourcing, Employee Engagement, Employee Relations, College Recruiting, Technical Recruiting, Internet Recruiting, Benefits Negotiation
Education
Duquesne University 2005 — 2006
MBA, International Business, Human Resource Management
Eckerd College 1997 — 2002
BA, International Business, Marketing, Human Resource Management
Bombay Scottish School
Highmark Inc. March 2015 - Present
OST, Inc. June 2014 - March 2015
Westinghouse Electric Company August 2009 - June 2014
Westinghouse Electric Company August 2008 - August 2009
Pebba, Incorporated 2001 - 2008
TrueFit Solutions 1998 - 2001
Carnegie Mellon University 1996 - 1998
US Steel 1990 - 1996
Skills
Strategic IT Management, Process Improvement..., Analytic Problem Solving, Recruiting, Business Process..., Commissioning Management, IT Project & Program..., Technology Change..., Business Process..., Operating Budgets, Information Resources..., Software Engineering..., Electrical Contracting, Information Technology, Program Management..., Strategic Relationships, Strategic Technology..., Business Development..., Certified Software..., IT Solutions, SAP, Business Analysis, Business Development, Business Requirements, ERP, Engineering, Integration, MS Project, Management, PMO, PMP, Process Improvement, Procurement, Program Management, Project Management, Project Planning, Project Portfolio..., Proposal Writing, Purchasing, Resource Management, SDLC, Time Management
Education
Duquesne University 1990 — 1993
Master of Business Administration (M.B.A.), Concentration: Finance
Grove City College 1986 — 1990
Bachelor of Science (BSEE), Electrical Engineering
NASA Lewis Research Center 1989 — 1989
Electrical Engineering Internship
Grove City College 1986 — 1987
Air Force R.O.T.C Scholarship Recipient & Cadet
Highmark Inc. June 2014 - Present
Highmark Inc. October 2012 - June 2014
Highmark September 2009 - October 2012
Accenture February 2008 - September 2009
The EMMES Corporation July 2002 - February 2008
Skills
Clinical Data Management, Program Management, Clinical Trials, Data Analysis, Healthcare, Software Documentation, Leadership, Operations Management, Consulting, Pharmaceutical Industry, Quality Assurance, Data Management, Clinical Research, Cross-functional Team...
Education
Denison University 1998 — 2002
B.S., Biology
UPMC April 2015 - Present
Heritage Valley Health System March 2014 - Present
Highmark Inc. February 2014 - April 2015
UPMC June 2006 - February 2014
Skills
Critical Care, Interventional..., Interventional Radiology, Operating Room, Cardiac Surgery, Cardiac Cath, ACLS, PALS, BLS, CNOR, Nursing, ICU, Urology, Acute Care, Inpatient
Education
Waynesburg University 2014 — 2017
Master of Science (M.S.), Nursing Administration
Slippery Rock University of Pennsylvania 2008 — 2009
Bachelor's Degree, Nursing Science
Community College of Beaver County 2004 — 2006
Associate's Degree, Nursing Science
Ambridge high school
Highmark Inc. May 2015 - Present
Mphasis October 2009 - April 2015
UST Global July 2008 - September 2009
UST Global August 2005 - June 2008
Patni Computer Services August 1998 - July 2005
Skills
Software Development, Testing, Software Project..., Business Development, Change Management, Pre-sales, Team Management
Education
Project Management Institute (PMI) 2007 — 2007
PMP
College of Engineering Pune 1994 — 1998
BE, Electrical
University of Pune 1994 — 1998
Bachelor of Engineering (B.E.), Electrical
Highmark Inc. January 2011 - Present
Education
Duquesne University 1986 — 1991
Highmark Inc. March 2015 - August 2015
Innisfree December 2009 - June 2015
BNY Mellon August 2010 - March 2015
Ketchum July 2007 - October 2009
PPG Industries November 2000 - August 2006
Skills
Human Resources, Customer Service, Leadership, Microsoft Excel, HRIS, Project Management, Recruiting, Employee Relations, Microsoft Office, Outlook, New Hire Orientations, Microsoft Word, Event Planning, Event Management, Coordinating Events, PowerPoint, Onboarding, Social Networking, Visio
Education
Robert Morris University 2003 — 2006
BS, Organizational Studies
Community College of Allegheny County
AS, Information Processing: Interdisciplinary
Highmark Inc. May 2013 - Present
Highmark August 2011 - May 2013
PNC February 2011 - August 2011
Innovations August 2010 - November 2010
PNC May 2010 - August 2010
Highmark Inc. May 2008 - April 2010
Target Corporation May 2007 - January 2008
Costa's Restaurant February 2006 - August 2006
Skills
Business Analysis, Business Intelligence, Project Management, Analysis, Data Warehousing, Visio, Management, Program Management, SDLC, Process Improvement, Requirements Gathering, Requirements Analysis, Data Analysis, SQL, Leadership
Education
Duquesne University 2006 — 2010
Bachelor of Science
Duquesne University 2006 — 2010
Bachelor of Arts
BrandingBrand.com June 2014 - Present
Highmark, Inc June 2012 - June 2014
Universal SmartComp (Now Align Networks) 2010 - 2012
Oasys Mobile 2006 - 2009
Strategic Advantage 2004 - 2006
Skills
JavaScript, Java, Objective-C, Web Applications, MySQL, HTML 5, SQL, REST, Dojo, PHP, CSS, CSS3, SOAP, HTML5, C++, iPhone Application..., Android Development, Ext JS, Project Management, Scrum
Education
Strayer University 2001 — 2003
M.S.I.S, Master of Science of Information Science
Davidson College 1991 — 1995
Bachelor of Arts (B.A.), Spanish Language and Literature
Children's Hospital of Pittsburgh of UPMC January 2014 - Present
University of Pittsburgh August 2009 - Present
Collaborative Change Solutions, LLC January 2008 - Present
Children's Hospital of Pittsburgh of UPMC September 2011 - 2014
Duquesne University August 2010 - December 2013
Anne Marie Kuchera January 2006 - 2012
Highmark Inc 1999 - 2006
Skills
Program Development, Project planning and..., Motivational..., Childhood obesity..., Organizational and..., Coaching, Healthcare, Public Speaking, Leadership, Training, Leadership Development, Nutrition, Community Outreach, Behavioral Health, Program Evaluation, Nonprofits, Fundraising, Customer Service, Event Planning, Non-profits, Behavioral Counseling, Grant Writing, Research
Education
University of Pittsburgh
BS, Clinical Dietetics and Nutrition
Chatham University
Master's Degree, Organizational and Community Psychology
Chatham University
Master's Degree, Counseling Psychology
Highmark Inc December 2008 - Present
NSABP December 1998 - December 2008
St. Barnabas Health System 1997 - 1998
Skills
Adobe Creative Suite, Microsoft Office 2007, Healthcare, Editing, Corporate Communications, Facebook, Social Media, Photoshop, PowerPoint, Copywriting, Microsoft Word, Marketing Communications, Project Management, Email Marketing, Speech Writing, Advertising, Marketing, Newsletters
Education
Chatham College 1987 — 1991
BA, Communications & Business-Management
Baldwin High School, Pittsburgh 1984 — 1987
Highmark Inc. August 2014 - Present
Brunner, Inc. August 1998 - Present
Federated Investors 1991 - 1998
Skills
Advertising, Public Relations, Marketing, Corporate Communications, Integrated Marketing, Digital Strategy, Direct Mail, Media Planning, Marketing Communications, Digital Marketing, Direct Marketing, Brand Development, Creative Strategy, Interactive Marketing, Mobile Marketing, Creative Direction, Relationship Marketing, Email Marketing, Media Buying, Account Management, Digital Media
Education
Duquesne University
BA, Journalism
Highmark Inc. June 2014 - Present
Highmark Inc. October 2011 - May 2014
Allen Insurance Group May 2011 - September 2011
Health Promotion Advocates August 2009 - April 2011
Wellness Coaches USA September 2005 - November 2010
L A Weight Loss Center September 2004 - March 2005
Skills
Management, Coaching, Health Promotion, Employee Wellness, Insurance, Employee Benefits, Public Speaking, Healthcare, Health Insurance, Strategic Planning, Disease Management, Team Building
Education
Saint Joseph's University 2014 — 2016
Master of Health Care Administration, Health/Health Care Administration/Management
Coastal Carolina University 1999 — 2004
B.S., Health Promotion
Highmark Inc. March 2015 - Present
Direct Energy January 2013 - March 2015
Direct Energy October 2011 - January 2013
Corinthian Colleges November 2009 - September 2010
Ekker, Kuster, McConnell & Epstein, LLP March 2007 - October 2009
Skills
Legal Writing, Family Law, Public Speaking, Microsoft Office, PowerPoint, Microsoft Excel, Personal Injury, Microsoft Word, Leadership, Customer Service, Legal Research, Litigation, Government, Regulatory Affairs, Energy Industry, Electricity Markets, Governmental Affairs, Complaint Management, Contract Negotiation, Research
Education
Drexel University 2008 — 2010
MS, Higher Education
Gannon University 2001 — 2005
BA, Legal Studies/Political Science
Highmark Inc. November 2014 - Present
Aetna Health Management, LLC July 2010 - November 2014
Millenium Consulting May 2009 - August 2009
UPMC Health Plan August 2005 - October 2008
Siemens Information Systems Ltd June 2003 - November 2004
Allegheny General Hospital January 1990 - June 2003
Unisys Corporation 1983 - July 1989
Skills
Project Management, PMP, Vendor Management, Healthcare, Hospitals, Analysis, Testing, Healthcare Information..., Process Improvement, Requirements Analysis, SDLC, HIPAA, Health Care Reform, Health Insurance, Nursing, PMO, Training, Registered Nurses, Project Portfolio..., Strategy, Scrum, CSM
Education
University of Pittsburgh 1980 — 1982
B.S., Computer Science
Duquesne University 1973 — 1977
B.S., Nursing
Highmark Inc. August 2014 - Present
Highmark Inc. November 2013 - August 2014
Highmark July 2013 - November 2013
West Penn Allegheny Health System October 2012 - June 2013
West Penn Allegheny Health System April 2010 - October 2012
West Penn Allegheny Health System April 2009 - August 2010
WPAHS - Allegheny Medical Practice Network February 2006 - April 2009
Cap Gemini Ernst & Young 2000 - 2003
Ernst & Young 1996 - 2000
Medimetrix Group 1994 - 1996
Skills
Healthcare Information..., Workforce Planning, IT Strategy, Healthcare Consulting, Performance Improvement, Strategic Planning, Hospitals, Leadership, Healthcare Industry, Practice Management, Physician Relations, EHR, Revenue Cycle, Healthcare, Healthcare Management, Vendor Management, Consulting, Business Analysis, Health Insurance, Project Management, Management, EMR, Informatics, Physicians, Change Management, Business Process..., Management Consulting, Team Building, Ambulatory, Strategy, Executive Management, PMO, Business Intelligence, Integration
Education
University of Pittsburgh 1992 — 1994
MHA, Health Administration
University of Pittsburgh - Joseph M. Katz Graduate School of Business 1992 — 1994
MBA, Business
Edinboro University of Pennsylvania 1987 — 1991
BS, Business Administration
Highmark Inc. October 2014 - Present
Highmark Health January 2013 - October 2014
Highmark Inc. January 2011 - December 2012
HM Insurance Group April 2005 - January 2011
Highmark Inc. September 2000 - April 2005
Skills
Employee Benefits, Employee Relations, Organizational..., Human Resources, Employee Engagement, Performance Management, Recruiting, Insurance, Leadership, Temporary Placement, PeopleSoft, Management, Compensation & Benefit, Mergers & Acquisitions, Executive Pay, Benefits Administration, Workforce Planning, Onboarding, Process Improvement
Education
Robert Morris University 1992 — 1996
Bachelors, Human Resources
Duquesne University
Highmark Inc. October 2014 - Present
PNC 2005 - August 2013
PNC 2003 - 2005
PNC 2001 - 2003
Independent Artisans February 1999 - January 2001
GNC October 1999 - March 2000
PNC February 1995 - October 1999
Skills
Coaching, Public Speaking, Team Building, Program Management, Project Management, Sales, Strategic Planning, Process Improvement, Banking, Leadership, Data Analysis, Marketing, iOS development, Photoshop, Videography, Unix, Web Design, Business Analysis, Training, Team Leadership, CRM, Marketing Strategy, Analysis, Customer Experience, Call Centers, Risk Management, Strategy, Vendor Management, Analytics, Management, Leadership Development, Entrepreneurship, Cross-functional Team..., Business Development, Competitive Analysis, Start-ups, Product Management, Business Process..., Financial Services, Outsourcing, Relationship Management, E-commerce, Account Management, Visio, Sales Management, Customer Satisfaction, Customer Retention
Education
Duquesne University
Philosophy
Evangel University
BA, Biblical Studies
Nevada High School
Highmark Inc. January 2014 - Present
YMCA: Highmark Corporate Wellness Center January 2006 - Present
Himilayian Institute 2009 - 2014
Highmark Inc. June 2012 - December 2013
Highmark Inc. January 2009 - June 2013
YMCA January 2004 - January 2009
Skills
Coaching, Wellness, Healthcare, Leadership, Stress Management, Yoga, Change Management, Employee Training, Leadership Development, Organizational..., Training, Team Building, Public Speaking, Strategic Planning, Process Improvement, Program Management, Organizational..., Emotional Intelligence
Education
Duquesne University 2010 — 2015
Leadership, Masters of Sciene in Leadership - Concentration in Business Ethics, 3.9
Duquesne University 2010 — 2010
Professional Certified Coach, Coaching
Himalayan Institute 2008 — 2009
Hatha Yoga Level 1, Yoga Teacher Training/Yoga Therapy, 250 Hours
University of Pittsburgh 2002 — 2006
BS, Exercise Physiology
WESCO Distribution November 2014 - Present
Highmark Inc. April 2012 - April 2014
Highmark August 2005 - April 2014
Toastmasters International 1998 - 2014
Union Switch & Signal March 1998 - October 2004
Union Switch & Signal International Co January 1998 - January 2004
Skills
Project Management, Analysis, Process Improvement, Strategic Planning, Requirements Analysis, Resource Management, Vendor Management, Cross-functional Team..., Requirements Gathering, Integration, Change Management, Contract Negotiation, Public Speaking, Decision Making, Product Development, Leadership, Software Documentation, Employee Training, Management Consulting, SDLC, Business Process..., Software Development, Software Project..., Management, Program Management, Business Intelligence, Strategy, Consulting, Project Planning, Business Requirements, Information Technology, SharePoint, Quality Assurance, Agile Methodologies, Team Leadership, Microsoft Project, CRM, PMP, IT Strategy
Education
Duquesne University 2004 — 2006
Leadership
Indiana University of Pennsylvania 1992 — 1995
Youngstown State University 1992 — 1992
Highmark Inc. July 2015 - Present
Education Management Corporation October 2009 - July 2015
Garcia Advisors, LLC January 2008 - December 2009
Mellon Financial August 1993 - October 2007
Allegheny Health Education & Research Foundation May 1992 - July 1993
CIGNA March 1990 - December 1990
Campbell Soup Company September 1987 - March 1990
Clayton Engineering Company September 1985 - August 1987
Skills
Due Diligence, Real Estate, Financial Modeling, Portfolio Management, Mergers, Corporate Real Estate, Financial Analysis, Contract Negotiation, Disposition, Investment Properties, Strategic Planning, Facilities Management, Lease Administration, Transaction Management, Negotiation, Process Improvement, Business Development, Project Management, Strategy, Commercial Real Estate, Leadership, Finance, CRM, Management, Mergers, Location Intelligence, Real Estate Development
Education
Duquesne University 1991 — 1992
MBA, Finance & International Business
Penn State University 1980 — 1985
BA, Labor Studies & Industrial Relations
Highmark Inc. January 2010 - Present
EBDS June 2008 - December 2009
Skills
Health Insurance, SAS, Cognos, SQL
Education
Duquesne University 2004 — 2006
Master of Education (MEd), Education
University of Pittsburgh 2002 — 2004
Bachelors, Psychology, History
PNC January 2012 - Present
Highmark September 2010 - February 2012
Highmark Inc. April 1998 - September 2010
Medical Asset Management, Inc. January 1997 - April 1998
Medaphis Physician Services Corporation November 1996 - March 1997
Medaphis Physician Services Corporation June 1994 - November 1996
Specialty Physician Services, Inc. January 1993 - June 1994
Stat-Data, Inc. January 1990 - January 1993
Skills
Business Analysis, Business Process..., Business Intelligence, Strategic Planning, Process Improvement, Healthcare, Project Management, Leadership, Data Analysis, Performance Management, Strategic Leadership, Management Consulting, Business Process, Cross-functional Team..., Team Building, Enterprise Software, Team Management, Consulting, Management, Program Management, Vendor Management, Strategy
Education
Duquesne University 1984 — 1990
M.B.A, International Business/ Finance
Duquesne University 1984 — 1988
B.S, Economics
Highmark Inc. May 2005 - Present
Family Services of Western PA September 2001 - May 2005
Value Behavioral Health of PA 1998 - 2000
Western Psychiatric Institute and Clinic 1990 - 1995
University of Pittsburgh Medical School 1988 - 1992
Skills
Behavioral Health, Healthcare Management, Case Management, Clinical, Mental Health, Team Building, Clinical Research, Case Managment, Psychiatry, Pediatrics, Cardiology, Treatment, Managed Care, Medicare, Utilization Management, Healthcare, Hospitals, Health Insurance
Education
University of Pittsburgh
MSW, Mental Health, Children and Youth
Westminster College (PA)
BA, Psychology
Community College of Allegheny County
Certificate Program, Health Information Technology
dDaniel Advertising August 2014 - Present
Military Order of the Purple Heart of the U.S.A., Inc. September 2013 - June 2014
The American Legion April 2012 - September 2013
Highmark Inc. June 2011 - February 2012
Duquesne University August 2009 - May 2011
US Navy October 1998 - October 2009
ValuAmerica March 2009 - September 2009
Cigna January 2004 - June 2005
Skills
Research, Higher Education, Teaching, Public Speaking, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Event Planning, Community Outreach
Education
Duquesne University 2009 — 2011
Master of Science (MS), Professional Media Practices, B+
Robert Morris University 2006 — 2008
Bachelor of Science (BS), Communication and Media Studies, B
Highmark Inc. September 2014 - Present
Highmark Blue Cross Blue Shield June 2012 - September 2014
Conemaugh Health System August 2011 - June 2012
Schering-Plough Pharmaceuticals February 2004 - March 2010
Ortho-McNeil Pharmaceutical 2003 - 2004
Janssen Pharmaceutica 2001 - 2002
Education
Duquesne University 1996 — 2000
Bachelor, Biology and biochemistry
Highmark Health June 2012 - Present
Highmark Health January 2008 - June 2012
Highmark Inc. July 2001 - January 2008
Highmark Inc. March 1999 - July 2001
LAZARUS Department Store February 1998 - March 1999
A.M. Lutheran Distributing January 1998 - May 1998
Skills
Health Insurance, Claim, Insurance, Medicare, Auditing, Internal Audit, Risk Management, Financial Reporting, Benefits Administration
Education
Robert Morris University 1996 — 1998
Bachelor of Science (BS), Business Administration and Management, General
Community College of Allegheny County 1993 — 1996
Associate of Science (A.S.), Business, Management, Marketing, and Related Support Services
Highmark Blue Cross Blue Shield January 2008 - Present
Highmark Inc January 2008 - Present
Verizon Wireless February 2005 - January 2008
Verizon Wireless February 2005 - January 2008
Allegheny General Hospital January 2000 - January 2004
Education
Keller Graduate School of Management 2009 — 2011
Business Administration
DeVry University 2007 — 2009
DeVry University
Bachelor of Science, Technical Management
Community College of Allegheny
Associate of Applied Science, Radiation Therapy
Keller Graduate School of Management
for Master, Business Administration
R Ortiz & Associates July 2014 - Present
M.T.P. Records LLC December 2010 - Present
Highmark Blue Cross Blue Shield February 2012 - April 2014
HIGHMARK, INC March 2008 - February 2012
Highmark Blue Cross Blue Shield March 2006 - March 2008
Appraisal Department June 2005 - March 2006
Skills
Insurance, Public Speaking, Marketing, Employee Benefits, Event Management, Event Planning, Leadership, Management, Public Relations, Sales, Social Media, Social Media Marketing, Social Networking, Strategic Planning, Team Building
Education
Duquesne University 2009 — 2013
Bachelors of ScienceAreas of, Strategic Public and Corporate CommunicationComputer Technology
Langley
Highmark Inc. January 2013 - Present
Highmark Inc. January 2013 - Present
Coventry Health Care September 2004 - January 2013
Capital Blue Cross 1988 - 2004
Skills
Process Improvement, SDLC, Business Analysis, Visio, Disaster Recovery, PMP, Requirements Analysis, Vendor Management, HIPAA, SharePoint
Education
Edinboro University of Pennsylvania
BSBA, Business Adminstraion
Lebanon Valley College
MBA, Business
Highmark March 2012 - Present
Highmark Inc February 2003 - April 2012
Pyramid Consulting Group June 2001 - February 2003
USX Engineers and Consultants, Inc May 1999 - June 2001
Bessemer and Lake Erie Railroad June 1998 - May 1999
Skills
Program Management, PMP, Cross-functional Team..., PMI, Project Plans, Certified Scrum Master..., Budgeting, Software Project..., Strategic Planning, Problem Solving, Applications Software..., SQL, Java Application..., Budgets, Project Planning, Business Analysis, Leadership, Team Leadership, Project Delivery, Risk Management, Software Development
Education
Duquesne UniversityJohn F. Donahue 2000 — 2002
School of BusinessMasters, Business Administration; Electronic Business
Duquesne University 1996 — 2000
A.J. Palumbo School of Business AdministrationB.S, Business Administration; Information Technology
Franklin Regional High School
Highmark Inc. January 2013 - Present
American Chronic Pain Association 2005 - Present
Duquesne University March 2006 - January 2013
IABC Pittsburgh June 2010 - March 2012
Better Business Writing January 2010 - November 2011
WordWrite Communications 2001 - 2003
Ketchum June 2000 - October 2001
Heritage Valley Health System December 1993 - March 2000
Control Data Corporation 1979 - 1983
Skills
Writing for the Web, Training, Editing, Internal Communications, Annual Reports, Media Relations, Public Speaking, Marketing, Online Advertising, Messaging, Strategic Communications
Education
University of Chicago 1976 — 1977
Denison University 1973 — 1977
B.A., English Writing
Highmark Inc June 2012 - Present
SDLC Partners, L.P. May 2011 - June 2012
Bayer Corporation December 1980 - July 2009
LANXESS Corporation July 2005 - April 2009
Skills
Medical..., SAP, Microsoft Office Suite, ICIS, NextGen, B2B, eBusiness
Education
Community College of Allegheny County 2009 — 2009
CNA Certificate, Nurses Aide
Highmark Inc. February 2015 - Present
Shotokan Karate of Ellwood July 2011 - Present
Lowe's Home Improvement November 2013 - June 2015
SDLC Partners, L.P. August 2013 - February 2015
Lowe's Home Improvement February 2013 - November 2013
Millennium Pharmacy Systems August 2009 - July 2013
US Census Bureau May 2009 - July 2009
UPMC UPCI at Hillman Cancer Center May 2006 - October 2008
Skills
Healthcare, Communication, Relationship Building, Data Entry, Customer Service, Management, Healthcare Consulting, Healthcare Information..., Interdepartmental..., Managing Deadlines, Interdepartmental..., Clinical Data Management, Patient Recruitment, HIPAA, Process Consulting, Project Coordination, Quality Assurance, Data Management, Clinical Monitoring, CTMS, ICH-GCP, Oncology, Microsoft Excel, Microsoft Office, Teamwork, Small Business, Small Business..., Employee Training, Hands-on Training, Fitness Training, Learning Quickly, Software Documentation, Retail, Cash Handling Experience, Cashiering, Multi Tasking, Meet Deadlines, Highly Detailed, Consulting, ICD-9, Mentoring, Training, Teaching
Education
Community College of Allegheny County 2004 — 2006
Associates, Business Management
Thiel College 1998 — 2003
Bachelors, Biology
Highmark Inc. June 2014 - Present
CVS Caremark Corporation January 2013 - June 2014
Rite Aid Pharmacy August 2008 - January 2013
Rite Aid Pharmacy October 2005 - August 2008
Skills
Pharmacy, Training, Prescription, Customer Service, Community Pharmacy, Certified Immunizer, Patient Counseling, Pharmacy Practice, Clinical Pharmacy, Pharmacy Benefit..., Medicare Part D, Clinical Research, Medication Therapy..., Management, Compounding, APhA, Medication Adherence, Medication..., Pharmacists, Pharmaceutical Care, Immunization, Clinical Pharmacology, Drug Interactions, Pharmacy Education, Prescription Drugs, Pharmacy Consulting
Education
Duquesne University 2002 — 2008
Doctor of Pharmacy (PharmD)
Highmark Inc. March 2015 - Present
Celerity October 2014 - March 2015
EDMC July 2011 - July 2014
EDMC January 2010 - July 2011
EDMC November 2007 - January 2010
CVS Caremark Corporation November 2005 - November 2007
Skills
Instructional Design, Staff Development, Higher Education, Adult Education, Campus, Distance Learning, Educational Leadership, Educational Technology, Academia, Career Counseling, Leadership, Enrollment Management, Microsoft Office, Leadership Development, Management, Customer Service, Microsoft Excel, Training, E-Learning, PowerPoint, Customer Retention, Coaching, Event Planning, Research, Data Analysis, Team Building, Student Financial Aid, Business Analysis, Process Improvement, Analysis, Program Management
Education
Duquesne University 2001 — 2005
Bachelor of Business Administration (B.B.A.), International Business and Marketing
Highmark Inc. April 2015 - Present
Highmark February 2012 - Present
Highmark August 2005 - February 2012
Skills
SDLC, Business Requirements, Systems Analysis, Business Process, Requirements Analysis, Software Project..., Enterprise Architecture
Education
Duquesne University 1999 — 2001
Master's degree, Health/Health Care Administration/Management
Duquesne University
Highmark Inc. January 2015 - Present
Highmark December 2006 - January 2015
Highmark May 2005 - December 2006
Highmark May 2002 - May 2005
Skills
Management, Leadership, Customer Service, Call Centers, Coaching, Insurance, Medicare Advantage, Recruiting, Employee Benefits, Process Improvement, Training, Employee Training, Team Building, Performance Management, Leadership Development
Education
Colorado State University-Global Campus 2013 — 2014
Bachelor's Degree, Organizational Leadership
Mountain State University 2012 — 2012
Organizational Leadership
Highmark Inc. June 2007 - January 2013
Highmark Inc. January 1997 - July 2007
Programmer Resource Inc. July 1997 - October 2002
Blue Cross of Western Pennsylvania 1980 - 1986
Skills
Excel, Microsoft Word,...
Education
Community College of Allegheny County
Business Administration and Management, General
Highmark Blue Cross Blue Shield April 2013 - Present
Highmark Inc July 2001 - April 2013
Physician Support Systems March 1995 - May 1997
Skills
Process Improvement, Insurance Claims process, Insurance, Creative Problem Solving, Proactive self-starter, Highly Dedicated, Friendly Personality, Training Delivery, Development & delivery..., Dedicated Customer..., Skilled at handling..., Customer Service, HIPAA, Microsoft Excel, Software Documentation, Microsoft Office, Employee Benefits, Outlook, Business Analysis, Leadership, Team Building, Microsoft Word, Call Centers, Vendor Management, Change Management, Management
Education
Consolidated School of Business-Lancaster 1994 — 1995
Associate's degree, Medical Administrative/Executive Assistant and Medical Secretary
Highmark Inc. November 2014 - Present
PNC September 2012 - October 2014
PNC April 2010 - August 2012
Skills
Banking, Compliance, Risk Management, Commercial Real Estate, Microsoft Office, Customer Service, USPAP, Coordination, Retail Banking, Lotus Notes, Loan Origination, Commercial Banking, Commercial Lending, Loans, Financial Risk, Cross Selling, Valuation, Oracle SQL Developer
Education
DeVry University-Pennsylvania 2011 — 2015
Bachelor of Business Administration (B.B.A.), Finance
Highmark Inc. March 2014 - Present
Jackson Health Solutions May 1990 - Present
Skills
Pharmacy, Pharmaceutical Sales, Teaching, Team Leadership, EMR, Hospitals, Managed Care, Patient Safety, Strategic Planning
Education
Duquesne University
Pharmacy
Highmark Inc. March 2015 - Present
PNC June 2012 - April 2014
Skills
Commercial Banking, Credit, Finance, Portfolio Management, Retail Banking, Financial Risk, Business Analysis, Corporate Finance
Education
College of DuPage 1999 — 2000
Italian Language, Italian Language and Literature
West Chicago Community High School 1978 — 1982
Horticulture, and Engineering
Highmark Inc. November 2014 - February 2015
CVS Caremark Corporation October 2013 - April 2014
TRG Corporation October 2012 - January 2013
AmerisourceBergen February 2012 - June 2012
United Health Care February 2005 - October 2010
Skills
Pharmaceutical Industry, Consumer Products, Mortgage Industry, Cross-cultural..., Interpersonal Skills, Organization Skills, Team Player, Adept problem-solver, Managed Care, Pharmacy, Diabetes, Healthcare, Pharmaceutical Sales, Oncology, Pharmacists, Clinical Research, Data Entry, Customer Service, Call Centers, Communication, Microsoft Office, Microsoft Excel, Outlook
Education
Goodwill of SWPA 2011 — 2012
Certificate, Administrative Office Skills Program
Community College of Allegheny County 1980 — 1984
Associate of Science (AS), Electrical and Electronics Technology
Highmark Inc. October 2012 - Present
Health Dialog June 2005 - October 2012
Education
Community College of Beaver County 1992 — 1993
RN, Registered Nursing/Registered Nurse
Highmark Inc. 1987 - Present
Creative Marketing Associates 1983 - 1987
Ketchum Advertising 1980 - 1983
Education
Duquesne University 1971 — 1975
Bachelor's Degree, Journalism and English
Cumberland County 2010 - Present
Allison United Methodist Church 2009 - 2010
Cumberland County 2007 - 2009
United States Postal Service 2006 - 2007
Highmark Inc. 2005 - 2006
Sprint 1999 - 2004
Sprint 1997 - 1999
Sprint 1996 - 1997
Sprint 1994 - 1996
Community General Osteopathic Hospital 1992 - 1994
Skills
Office Management, Energy Management, Lawson General Ledger, Accounts Payable &..., Project Coordination, Process Improvement, Microsoft Excel, Microsoft Word, Microsoft Publisher, Database Administration, Discharge Planning, Medical Terminology, Customer Service, Grants, Liaison, Procurement, Records Management
Education
Elizabethtown College 1988 — 1992
Bachelor's, Social Work
Count YMCA October 2013 - May 2015
Giant Eagle May 2013 - May 2015
Encompass Care May 2014 - December 2014
GECAC June 2013 - July 2013
Highmark Inc. March 2012 - May 2013
Mercyhurst Preparatory School January 2011 - March 2012
Edinboro University of Pennsylvania August 2009 - August 2010
Wegmans Food Markets May 2008 - August 2009
Education
Touro University Nevada 2015 — 2018
Doctor of Physical Therapy, Physical Therapy/Therapist
Edinboro University of Pennsylvania 2009 — 2011
Master’s Degree, Middle and Secondary Curriculum and Instruction
Edinboro University of Pennsylvania 2009 — 2010
Teacher Certification, Biology
Edinboro University of Pennsylvania 2005 — 2008
Bachelor’s Degree, Business Administration and Management, General