Highmark Inc.
Industry: Healthcare company
DescriptionHighmark is a non-profit healthcare company based in Pittsburgh, Pennsylvania, United States. It is a large individual not-for-profit health insurer in the United States, which operates several for-profit subsidiaries. Headquarters: Pittsburgh, Pennsylvania, United States CEO: David Holmberg (21 May 2014–) Number of employees: 19,500 (2012) Founded: 22 June 1977 Subsidiaries: United Concordia, Visionworks of America, Parent organization: Highmark Health
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Highmark Inc. Employees
Highmark Inc. August 2014 - Present
PricewaterhouseCoopers July 2010 - July 2014
Skills
Sarbanes-Oxley Act, Internal Controls, Internal Audit, IT Audit, Auditing
Education
La Roche College 2006 — 2010
Bachelor of Science (BS), Information Technology
University of Pittsburgh July 2015 - Present
Highmark Inc. June 2014 - July 2015
Highmark August 2013 - May 2014
Westminster Presbyterian Church Pittsburgh June 2012 - June 2013
Loud Mountain June 2011 - June 2012
Lafayette College August 2008 - May 2011
Project Easton September 2007 - May 2011
Lafayette College August 2010 - December 2010
Rhode Island CRMC June 2010 - August 2010
Skills
Microsoft Office, Data Analysis, MySQL, SQL, Stata, Nonprofits, Research, Editing, Regression Analysis, Social Media, Teaching, Networking, Micosoft Visual Basic, CSS, HTML, Talend Open Studio, Water Resources, Conversational Creole, PHP, Public Speaking, Microsoft Excel
Education
University of Pittsburgh 2015 — 2019
Doctor of Philosophy (Ph.D.), Public Health/ Public Policy
Robert Morris University 2011 — 2013
MS, Internet Information Systems
Lafayette College 2007 — 2011
Bachelor of Arts (B.A.), Mathematics and Economics
University of Cape Town 2010 — 2010
African Studies, Economics
Upper St. Clair High School 2003 — 2007
International Baccalaureate Diploma graduate
Geneia April 2015 - Present
Highmark Inc. April 2013 - Present
Highmark 2011 - 2013
Highmark 2008 - 2011
United Concordia 2005 - 2008
United Concordia 2002 - 2005
United Concordia 2000 - 2002
Pennsylvania Blue Shield 1996 - 1998
Pennsylvania Blue Shiel 1990 - 1996
H. S. Israel, DMD 1986 - 1990
Skills
Operations Management, Strategic Planning, Business Analysis, Healthcare, Process Improvement, Project Management, Change Management, Business Process..., Cross-functional Team..., Strategy, Business Strategy, Integration, Operational Excellence, Analysis, Performance Management, Insurance, Organizational..., Program Management, Management, Team Building, Leadership, Risk Management, Management Consulting, Six Sigma, Health Insurance, Managed Care, Software Documentation, Leadership Development, Dentistry, dental hygiene, Health Policy, Process Engineering, Business Process
Education
Penn State University 1998 — 2002
Master of Health Administration, Health Administration
Penn State University 1986 — 1989
Bachelor's degree, Health Policy and Administration
Pennsylvania College of Technology 1980 — 1982
Associate's degree, Applied science in Dental Hygiene
Highmark Inc. September 2014 - Present
Highmark Blue Cross Blue Shield September 2012 - August 2014
Highmark July 2007 - September 2012
Skills
Health Insurance, Employee Benefits, Insurance, Medicare, Claim, Healthcare, Access, Claims Management, Process Improvement, Outlook, Training, Customer Service, Leadership, General Insurance, Managed Care, Coaching, Data Entry
Education
Ohio University 1997 — 2004
Bachelor of Science, Athletic Training/Trainer
Highmark Inc. October 2013 - Present
Capella University 2006 - 2012
MoToR Advertising 2007 - 2011
Rust Consulting 2004 - 2006
J. River, Inc. 1997 - 2003
Skills
SAS, Teradata, PL/SQL, Databases, Microsoft Office, Windows, HTML 5, CSS, JavaScript, Brio Query, PeopleSoft, OS X, Dreamweaver
Education
University of Minnesota-Twin Cities 1994 — 1995
Minnesota State University, Mankato 1993 — 1994
Highmark Inc. August 2014 - Present
Florida Blue May 2013 - August 2013
WellWorks January 2011 - June 2011
Skills
Public Health, Health Education, Health Promotion, Prevention, Nutrition, Nutrition Education, Wellness, Exercise Physiology, Microsoft Excel, Public Speaking, Leadership, Customer Service, Social Media, PowerPoint, Time Management, Research, Healthcare
Education
University of North Florida 2011 — 2013
Master of Public Health, Community Health
Ohio University 2007 — 2011
Bachelor of Science (B.S.), Physiology of Exercise
Markley Actuarial Services, Inc. January 2015 - Present
Markley Actuarial Services, Inc. January 2001 - December 2014
Conrad Siegel Actuaries 2000 - 2000
Highmark, Inc 1999 - 1999
House to House Publications 1988 - 1998
Skills
Deep technical..., Defined Benefit, Actuarial Science, Pensions, Retirement, Employee Benefits, Financial Reporting, ALM, Valuation, Retirement Planning, Pension Administration, Retirement Plan..., Financial Analysis
Education
Lebanon Valley College 1997 — 2000
Bachelor of Science, Actuarial Science and Economics
Highmark Inc. July 2010 - Present
BNY Mellon January 2008 - July 2010
McDonald's Corporation January 2000 - January 2008
Skills
Microsoft Office, PowerPoint, Financial Reporting, Microsoft Excel, Financial Analysis, Leadership, Process Improvement, Insurance, Customer Service, Outlook, Social Media, Training, Microsoft Word, Analysis
Education
Penn State University 2002 — 2006
Bachelor of Business Administration (B.B.A.)
Burrell High School 1997 — 2001
High school diploma, General Studies
Niagara LaSalle Corporation October 2014 - Present
Family Express Corporation December 2009 - May 2014
United Concordia Dental November 1999 - March 2002
Highmark Inc. June 1998 - November 1999
Ford Motor Credit Company August 1994 - October 1997
Skills
Finance, Marketing, Analysis, Financial Analysis, Forecasting, Data Analysis, Leadership, Financial Modeling
Education
Nova Southeastern University 1992 — 1994
Master of Business Administration (M.B.A.), 3.8
Trinity University 1986 — 1990
Bachelor's Degree, Marketing, 3.0
Highmark May 2013 - Present
Highmark Inc. 2013 - 2015
Highmark Inc. 2013 - 2014
Highmark Inc. 2013 - 2014
Highmark 2009 - 2013
Highmark 1991 - 2009
Skills
Management, Cost Planning, Resource Allocation, Project Estimation, Technical Analysis, DB2, Requirements Analysis, Business Analysis, COBOL, Software Project..., Software Development, Agile Methodologies, Project Management, Analysis, SDLC, Access, Process Improvement, SOA, Insurance, Java, Change Management, Business Process..., IT Management, Mainframe, Leadership, Visio, SQL
Education
Robert Morris University 1985 — 1990
Computer Science
Penn State University 1973 — 1975
Associate of Computer Science, Computer Science
Highmark Inc. September 2014 - Present
CIGNA January 2013 - September 2014
L.A. Fitness January 2012 - December 2012
Zelinger Chiropractic September 2010 - January 2012
Abington Aesthetics Medical and Laser May 2006 - October 2011
Bryn Mawr Hospital May 2011 - August 2011
Veterans Hospital August 2008 - March 2010
Skills
Health, Holistic Health, Fitness, Therapeutic Massage, Medical Terminology, Sales Presentations, Health Education, Communication, Appointment Scheduling, Exercise Physiology, Human Anatomy, Injury Prevention, Wellness Coaching, Office Administration, Sales Management
Education
Temple University 2008 — 2011
Bachelor of Science (B.S.), Kinesiology and Exercise Science
National Massage Therapy Institute 2008 — 2009
FedEx August 2014 - Present
FedEx Ground August 2012 - Present
FedEx Ground June 2008 - August 2012
Highmark Inc. May 2006 - August 2006
Skills
Media Relations, Crisis Communications, Public Relations, Speech Writing, Community Relations, Community Development, Strategic Communications, Internal Communications, Corporate Communications, Press Releases, Newsletters, Reputation Management, Facebook, Crisis Management
Education
Penn State University
Bachelors, Public Relations, Business
Highmark Inc. August 2013 - Present
Blue Cross of Northeastern PA February 2007 - July 2013
Blue Cross of Northeastern Pennsylvania November 2001 - January 2007
Blue Cross of Northeastern Pennsylvania January 1996 - October 2001
Blue Cross of Northeastern Pennsylvania July 1988 - December 1995
ParenteBeard LLC May 1986 - June 1988
Skills
2015 Project Manager..., 2012 Certificate in..., 1994 Licensed as..., 2003 Graduate of Disney..., Program Management, Insurance, Internal Audit, Management, Project Management, Healthcare Information..., Visio, Health Insurance, Strategy, System Configuration, Microsoft Office 2007, SDLC, Licensing, Auditing, Customer Service, Banking, Health Care Reform, Vendor Contracts, Medicaid Managed Care, System Testing, Document Management, 1991 Vice President of..., 1992 President of...
Education
Wilkes University 1982 — 1986
Bachelor's Degree, Accounting
Penn State University 2010 — 2012
Certificate, Information Technology
Highmark, Inc June 2013 - Present
Home August 2002 - June 2013
Thomas Technology and Information Services June 1998 - August 2002
IMS America January 1997 - January 1998
Fastech January 1991 - January 1997
Skills
Public Speaking, Creative Writing, Editing, Books, Programming, Business Analysis, Requirements Management, Software Quality..., Software Process..., Change Management, Software Configuration..., Defect Tracking, Quality Management, Problem Solving, Writing, Self-publishing, Logic, Critical Thinking, Creativity, Publishing, Statistics, Software Documentation, Quality Assurance, Requirements Analysis, Technical Writing, Instructional Design, Databases, SQL, SDLC, Leadership, Program Management, Testing, Training
Education
Shippensburg University of Pennsylvania 1988 — 1990
BS, Computer Science, 4.0
Mansfield University of Pennsylvania 1986 — 1988
Computer Science
Highmark Health May 2015 - Present
University of Pittsburgh April 2012 - Present
Highmark Inc. September 2014 - April 2015
Highmark Inc. February 2014 - August 2014
UPMC Health Plan May 2011 - February 2014
University of Pittsburgh February 2006 - April 2011
Massachusetts Institute of Technology August 2003 - February 2006
Cytometry Services Inc. June 2001 - December 2001
Skills
Predictive Analytics, Healthcare, Business Intelligence, Predictive Modeling, Data Mining, Microfluidics, Modeling, Machine Learning, Neuroscience, Statistics, Data Analysis, Database Design, Risk Assessment, R, SAS, JMP, SQL, Matlab, Statistica, C++, C, C#, Objective-C, MEMS, Biomedical Engineering, Programming, Labview, Simulink, Optimization, Problem Solving, Algorithms, Text Mining, Mathematical Modeling, Mathematica
Education
University of Wisconsin-Madison 2000 — 2003
Ph.D., Biomedical Engineering
University of Illinois at Urbana-Champaign 1997 — 2000
M.S., Electrical and Computer Engineering
Louisiana Tech University 1992 — 1997
B.S., Biomedical Engineering
Highmark Inc. September 2014 - Present
Accenture September 2003 - August 2014
Skills
Project Management, Management, Program Management, Analysis, Budgets, ERP, Project Planning, Business Analysis, Business Process..., Management Consulting
Education
Penn State University 1998 — 2002
Bachelor of Science (BS), Management Science and Information Systems
Highmark Inc. February 2015 - Present
Highmark September 2013 - February 2015
College Book Store Inc. August 2012 - April 2013
Cauley Security Agency June 2012 - August 2012
LGC Associates November 2010 - January 2012
Rite Aid April 2008 - August 2010
Bistro 19 June 2007 - September 2007
Skills
English, Customer Service, Research, Teamwork, Social Media, Microsoft Office, Public Speaking, Social Networking, Facebook, Group Work, Retail, Time Management, Microsoft Excel, PowerPoint, Leadership, SPSS, Networking, Outlook
Education
Ohio University 2009 — 2013
Bachelor's Degree, Psychology
Mount Lebanon High School 2005 — 2009
Highmark Inc. August 2015 - Present
Highmark November 2013 - August 2015
The Salvation Army May 2011 - November 2013
The Salvation Army, Carlisle February 2011 - May 2011
Messiah College January 2010 - May 2011
Good Works Inc. June 2010 - August 2010
Skills
Spanish, Social Media, Organization, Customer Service, Microsoft Office, Research, Mac, Adobe Creative Suite, Project Management, Vendor Relationships, Human Resources, Event Planning, Budgets, Community Outreach, Facebook, Fundraising, Leadership, Nonprofits, PowerPoint, Public Speaking, Time Management, Volunteer Management
Education
Messiah College 2008 — 2011
B.A., Sociology and Anthropology
York College of Pennsylvania 2007 — 2008
Highmark Inc 2012 - Present
Highmark Inc 2007 - 2012
Highmark Inc 2005 - 2007
Highmark Inc 2003 - 2005
Highmark Inc 1993 - 2003
U.S. Bureau of Mines 1981 - 1983
University of Pittsburgh 1979 - 1981
Skills
Health Management with..., Project leadership and..., Process Improvement, Strategic planning, Research, Program Development, Management, Program Management, Project Management, Healthcare, Leadership, Team Building, Cross-functional Team..., Business Process..., Organizational..., Leadership Development, Data Analysis, Analysis, Insurance, Training, Public Speaking
Education
University of Pittsburgh 1981 — 1983
Master of Public Administration (MPA), Public Administration
Penn State University 1974 — 1978
Bachelor of Science (B.S.), Microbiology
Highmark Inc. January 2015 - Present
Ernst & Young LLP April 2011 - December 2014
PNC Financial Services Group February 2008 - March 2011
Liz Claiborne 2007 - 2007
Convergys November 2005 - July 2006
Intelenet Global Services March 2004 - November 2005
Wipro 2002 - 2005
Skills
Business Analysis, Business Process..., Vendor Management, Process Improvement, Business Planning, Management Consulting, Leadership, Team Management, Risk Management, Business Intelligence, PMO, SDLC, Outsourcing, Requirements Gathering, IT Strategy, Data Analysis, Requirements Analysis, Governance, Financial Services, Basel I,II,III, Regulation W, Financial services..., Regulatory reporting, Mergers & Acquisitions, Comprehensive capital..., Dodd frank stress..., Credit risk business..., Credit risk technology, Enterprise Risk..., Business Process, Management, Consulting
Education
New Jersey Institute of Technology
Masters, Information Systems
University of Mumbai
Bachelor of Engineering (B.E.)
Highmark Inc. January 2015 - Present
United Concordia January 2009 - Present
United Concordia January 2004 - January 2009
United Concordia April 2001 - December 2003
United Concordia November 2000 - April 2001
United Concordia July 1999 - November 2000
Skills
RFP, Team Building, Sales, Microsoft Office, Outlook, Proposal Writing, Sales Management, Problem Solving, Data Analysis, Marketing, Customer Service, Program Management, RFP preparation, MS Project, Project Coordination, Marketing Strategy, Administration, Customer Relations, Project Management, Health Insurance, Insurance, Leadership, Process Improvement, Training, Sales Operations, Healthcare
Education
Lebanon Valley College 1994 — 1999
Bachelor of Science, Elementary Education
Highmark Inc. September 2014 - Present
State Farm July 2013 - July 2014
Self Employed January 2013 - July 2013
Holiday Hair March 1977 - March 2005
Skills
Customer Service, Sales Management, Coaching Staff, Team Building, Business Planning, Employee Benefits, Small Business, How to mangage multiple..., Management, Leadership, Life Insurance, Sales, Insurance, Health Insurance, Claim, General Insurance, Recruiting, Coaching
Education
Penn State University 1985 — 1986
N/a, Business, Management, Marketing, and Related Support Services
Franco Beauty Academy 1974 — 1975
Cosmetology, Licensed
Highmark Inc. February 2015 - Present
Skills
Kaizen, Gemba Kaizen, Kanban, Six Sigma, Six Thinking Hats, Global Program..., Visual Studio, Visio, SharePoint, Oracle E-Business Suite, SQL, CRM, Agile Methodologies, SAP, Salesforce.com, Erwin, OBIEE, Access, C++, Oracle, ClearQuest, Projects, Microsoft Excel, EDI, SDLC, ClearCase, Leadership, Microsoft Word, Master Data Management, Microsoft Office..., Eloqua, Lotus Notes, PowerPoint, Business Intelligence, Program Management, Requirements Analysis, Project Management, Business Process, Systems Analysis, Business Analysis, Cloud Computing, Integration, ERP, Siebel, Data Warehousing, Enterprise Software, PMP, Enterprise Architecture, Cross-functional Team..., IT Strategy
Education
North Park University 1989 — 1993
BS, Marketing, Psychology, Computer Science
Highmark Inc. November 2014 - Present
McKesson Health Solutions April 2014 - November 2014
McKesson Health Solutions December 2011 - April 2014
Portico Systems March 2008 - December 2011
Portico Systems October 2006 - March 2008
Portico Systems October 2005 - October 2006
Portico Systems August 2001 - October 2005
Skills
Quality Assurance, Testing, Project Management, Requirements Gathering, Analysis, SDLC, PMO, Management, Visio, Requirements Analysis, Business Analysis, Vendor Management, Process Improvement, Program Management, MS Project, Healthcare, Healthcare Information..., Software Implementation, Enterprise Architecture, Software Project..., Business Process, Building Relationships, SharePoint, Resource Management, Software Documentation, PMP
Education
Montgomery County Community College 2001 — 2004
AS, Liberal Studies
Highmark Inc. September 2014 - Present
ZOLL Medical Corporation March 2013 - June 2014
BNY Mellon July 2010 - March 2013
Emerson October 2008 - February 2010
PTC July 2006 - July 2008
Skills
Project Management, PMP, SQL, XML, Software Development, Java, JavaScript, Web Services, SDLC, Programming, HTML, SharePoint, Software Project..., Visio, Databases, Testing, Web Applications
Education
Penn State Erie, The Behrend College 2002 — 2006
Bachelor's degree, Management Information Systems, General
Pennsylvania State University-Erie Campus 2002 — 2006
B.S., Management Information Systems
Highmark Blue Cross Blue Shield June 2008 - Present
Highmark Inc. February 2007 - June 2008
Brown and Brown Insurance March 2005 - February 2007
Skills
Sales, Employee Benefits, Insurance, Customer Service, Health Insurance, Account Management, Brokers, Underwriting, Claim, Health Savings Accounts, Medicare
Education
Marshall University 1999 — 2001
West Virginia University at Parkersburg 1997 — 1999
Parkersburg South High School 1995 — 1997
LexisNexis August 2015 - Present
Highmark Inc. June 2015 - August 2015
Greater Macon Chamber of Commerce September 2012 - May 2014
Mercer University Residence Life August 2011 - May 2014
Arawak Hotel June 2012 - August 2012
A-Sun TV/Georgia Eagle Media September 2011 - May 2012
Christ The King Baptist Church May 2010 - May 2012
Chick-Fil-A Mall of GA June 2010 - August 2011
Skills
Marketing, Microsoft Office, PowerPoint, Leadership, Public Speaking, Customer Service, Social Media, Editing, Microsoft Word, Microsoft Excel, Research, Time Management, Java, Legal Research, Corporate Law, Event Planning
Education
West Virginia University College of Law 2014 — 2017
Juris Doctor (J.D.)
West Virginia University
Master of Business Administration (M.B.A.)
Mercer University 2010 — 2014
Bachelor of Business Administration (B.B.A.), Marketing
Highmark Inc. 2014 - Present
USS Alexandria (SSN-757) 2012 - 2014
Naval Submarine School 2009 - 2012
USS Michigan (SSGN-727) 2006 - 2009
Skills
Leadership, Project Management, Project Planning, Process Improvement, Operations Management, Operational Planning, Program Management, Team Leadership, Management, Strategy, Mentoring, Training Delivery, Strategic Planning, Instructor-led Training, Lesson Planning, Military Operations
Education
Old Dominion University 2009 — 2011
Master of Science (MS), Engineering Management
Penn State University 2000 — 2004
Bachelor of Science (B.S.), Nuclear Engineering
York Catholic High School
Highmark Inc. April 2008 - Present
Highmark Inc. October 2005 - April 2008
KPMG June 2004 - October 2005
Ernst & Young May 2001 - June 2004
U.S. HealthWorks November 1998 - May 2001
Skills
SOX, Financial Reporting, Compliance, Audit, Internal Controls, Financial Analysis, Healthcare Consulting, Finance, Budgets, Auditing, Business Process, Management, Insurance, Sarbanes-Oxley Act
Education
University of Pittsburgh - Joseph M. Katz Graduate School of Business 2009 — 2012
MBA
Penn State University 1993 — 1997
Bachelor of Science, Health Policy & Administration
Highmark March 2014 - Present
Highmark August 2013 - March 2014
Highmark, Inc March 2009 - August 2013
Highmark November 2006 - March 2009
Skills
SQL, SDLC, Requirements Analysis, Business Analysis, Process Improvement, Leadership
Education
La Roche College 1992 — 1996
BS, Computer Information Systems
ALEXANDER PARTNERS, LLC April 2009 - Present
Highmark Inc. August 1999 - March 2009
Skills
Labor Contract..., Executive Staffing, Executive Compensation, Diversity Strategy, Supplier Diversity, Executive Coaching, Facilities Management, Leadership Development, Succession Planning, Mergers, Workforce Development, Labor Relations, Policy, Talent Development, Organizational..., Change Leadership, Organizational Design, Talent Management, Compensation, Employee Engagement, Strategic Planning, Performance Management, Employee Relations, Talent Acquisition, Benefits, Change Management, Conflict Resolution, Human Capital Management, Organizational..., Mentoring, Team Building, Workforce Planning, Coaching, Management Consulting, Compliance, Employment Law, Strategy Development, Executive Management, HR Strategy, Business Strategy, Onboarding, Process Improvement, Start-ups, Organizational Change, Public Speaking, Interviewing, HR Consulting, Hiring, Healthcare, PeopleSoft
Education
The George Washington University 1990 — 1995
ABD, Doctoral Program in Human Resources Development
Lake Forest Graduate School of Management 1988 — 1989
Executive MSM, Management and Organization Development
Lake Forest Graduate School of Management 1986 — 1988
Executive MBA, Finance
Virginia Polytechnic Institute and State University 1969 — 1972
BA, Political Science
Bluefield College 1967 — 1969
A.A. Pre-Law
Highmark Inc. April 1993 - Present
Holiday Inn Hotel & Suites July 1986 - February 1993
Irem Temple Country Club 1978 - 1989
Skills
Process Improvement, Insurance, Health Insurance, HIPAA, Training, Analysis, Team Building, Leadership, Medicare, HCR, Digital Printing, Compilation, Hotel Booking, Restaurant Management, Hotel Management, Front Office Support, Managed Print Services, Restaurants, Catering, Food & Beverage, Healthcare, Hotels
Education
Luzerne County Community College
Business Administration and Management, General, various classes
Dallas High School 1973 — 1975
High School, Business Administration and Management, General, 12
Highmark Inc. November 2014 - Present
Highmark November 2012 - November 2014
Highmark October 2011 - November 2012
Highmark 2007 - 2011
PwC 2003 - 2007
Skills
Financial Reporting, Sarbanes-Oxley Act, Process Improvement, Financial Analysis, Project Management, Shared Services, Internal Controls, Business Process..., Business Analysis, Auditing, Risk Management, Enterprise Risk..., Change Management
Education
Penn State University 1998 — 2003
Bachelor of Science (B.S.), Accounting and International Business
PSA Insurance & Financial Services September 2014 - Present
Highmark Inc. May 2013 - August 2013
Penn State University September 2012 - September 2012
Skills
Health Insurance, Employee Benefits, Microsoft Excel, Actuarial Science, Access, VBA, Minitab, R, PowerPoint, Statistics
Education
Penn State University 2010 — 2014
Bachelor of Applied Science (BASc), Actuarial Science
Qingdao University ACT
aetna
Assurant Solutions April 2015 - Present
Highmark Inc. March 2014 - March 2015
Aetna April 2011 - February 2014
Bravo Health July 2010 - January 2011
J.P. Morgan September 2008 - May 2010
Penn State University March 2008 - May 2008
Skills
SQL, HTML, CSS, XHTML, SAS, Systems Analysis, SharePoint, Troubleshooting, Business Analysis, Business Planning, Business Development, Requirements Gathering, Requirements Analysis, Functional..., Functional Testing, Functional Requirements, Technical Writing, Healthcare Information..., Program Management, Analysis, Unix, SDLC, Visio, Databases, Project Management, Information Technology, Vendor Management, Management, Microsoft Excel, User Acceptance Testing, Process Improvement, Business Process, Business Requirements, Microsoft Office, Testing, Customer Service, Consulting, Leadership, Data Analysis, Access, Integration, Business Process...
Education
Penn State University 2003 — 2008
Bachelors of Science, Information Sciences & Technology
Thomas Edison Technical & Vocational High School 1999 — 2003
HS Diploma, Computer Installation and Repair Technology/Technician
Highmark Inc. March 2015 - Present
First State Spine and Pain Treatment Centers December 2013 - February 2015
Delaware Valley Anesthesia Associates / Clinical Pain Management Associates June 2003 - March 2014
Thomas Jefferson University Hospitals July 2002 - June 2003
Thomas Jefferson University Hospitals July 2001 - June 2002
Thomas Jefferson University Hospitals July 1999 - June 2002
Crozer Chester Medical Center July 1998 - June 1999
Skills
Healthcare Management, Healthcare, Hospitals, Healthcare improvement, Performance Improvement, Resource Management, Healthcare Consulting, Quality Management, EMR, EHR, Quality Assurance, Continuous Process..., Process Management, Process Improvement, Project Management, Project Coordination, Medicine, Clinical Research, Physician Relations, Healthcare Information..., Team Building, Physicians, Ambulatory Care, Public Speaking, Patient Safety, Pain Management, Anesthesiology, Chronic Pain, Acute Pain Management, Chronic Pain Management, Spine, Board Certified, Anesthesia, ACLS, PALS, Medical Education, Treatment, Wellbeing, Prevention, Sciatica, Utilization Management, Utilization Review, Chronic Care Management, Managed Care, Medical Case Management, Case Management, NCQA
Education
University of Scranton 2011 — 2015
Master of Business Administration (MBA), Specializations in Operations Management and Healthcare Management
Philadelphia College of Osteopathic Medicine 1994 — 1998
D.O., Doctor of Osteopathic Medicine
Hahnemann University 1993 — 1994
Medical Clinical Sciences/Graduate Medical Studies
Lehigh University 1989 — 1993
Bachelor of Arts (B.A.), Behavioral Neuroscience
Bishop Eustace Preparatory School 1985 — 1989
Bayer Business & Technology Services February 2015 - Present
Highmark Inc. December 2014 - January 2015
Vincentian Collaborative System May 2013 - August 2013
BNY Mellon January 2012 - July 2012
IT Help Desk at LRC September 2011 - January 2012
Indian Spices Restaurant July 2008 - January 2012
Skills
Windows, Access, SQL, Raiser's Edge, SAP Crystal Reports, Microsoft Office, Microsoft Excel, Microsoft Word, Teamwork, Visio, Customer Service, Leadership, Data Entry, PowerPoint, Project Management, Photoshop, Microsoft Project
Education
Robert Morris University 2013 — 2015
Master degree, Information System Managment
La Roche College 2008 — 2012
Bachelor of Science (BS), Information Technology, 3.5
Schenley High School 2004 — 2008
Diploma, 3.5
Highmark Inc. September 2015 - Present
Highmark Inc. May 2012 - Present
Deloitte May 2011 - September 2011
FSZ Associates September 2009 - April 2011
Skills
Security, Information Security, Project Management, Windows, Visio, SharePoint, Analysis, Splunk, Process Improvement, IT Strategy, Governance, Data Analysis, Leadership
Education
Penn State University 2007 — 2011
B.S. - Security and Risk Analysis, Cyber Security
Highmark Inc. December 2014 - Present
Deloitte Consulting July 2010 - December 2014
Skills
Risk Management, Analysis, Internal Controls, Software Documentation, Testing, Business Analysis, Management Consulting, Business Process..., SDLC, Quality Center, Requirements Gathering, Project Management, IT Strategy, Business Intelligence, Epic Systems
Education
Penn State University 2006 — 2009
Bachelor of Science (B.S.), Information Sciences and Technology
Penn State University 2006 — 2009
Minor, Business & Liberal Arts
Highmark Inc. August 2015 - Present
Tyco Integrated Security June 2014 - August 2015
Western Pennsylvania Hugh O'Brian Youth Leadership (HOBY) 2013 - 2013
YMCA September 2011 - August 2012
Kiwanis Park May 2007 - August 2011
Skills
Microsoft Office, Data Analysis, Teamwork, Team Leadership, Microsoft Excel, Blogging, PowerPoint, Economics, Microsoft Word, English, Customer Service, Financial Analysis, Social Media, Econometrics
Education
Penn State University 2010 — 2014
Bachelor of Science (BS), Economics
Highmark Inc. May 2015 - September 2015
Humana Cares June 2014 - May 2015
Aetna January 2007 - March 2014
The Children's Hospital of Philadelphia February 2001 - November 2006
Patient InfoSystems July 1998 - July 2000
Riddle Memorial Hospital March 1983 - July 1998
Skills
Case Management, Healthcare Management, Utilization Review, Medical/Surgical, Case Managment, Utilization Management, Triage, Health Education, Microsoft Excel, Microsoft Word, Outlook, Hospitals, Disease Management, Microsoft Office, Milliman and InterQual, Healthcare, Nursing, Patient Education, Patient Advocacy, Clinical Research, Management, HIPAA
Education
Penn State University 1972 — 1975
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Plymouth Whitemarsh Senior High School 1969 — 1972
Diploma, College Prep
Highmark March 1995 - January 2014
Highmark, Inc March 1995 - January 2014
Capital Health System November 1993 - March 1995
Consumers Life Insurance Company November 1986 - November 1993
Commonwealth National Bank May 1979 - November 1986
Skills
Software Documentation, COBOL, Data Warehousing, Access, Visio, SharePoint, SDLC, Requirements Gathering, SQL, Requirements Analysis, DB2, Active Directory, Systems Analysis, Business Analysis, Mainframe, VSAM, CICS, Visual Basic, VBA, Macro4 Products
Education
Lebanon Valley College
BS, Mathematics
Highmark Inc. July 2015 - Present
BlueCross of Northeastern Pennsylvania November 2012 - July 2015
Kemper Direct August 2011 - November 2012
Kemper Direct 2007 - November 2012
Unitrin Direct June 2009 - August 2011
Unitrin Direct 2007 - 2009
Skills
Analysis, Insurance, Underwriting, Analytics, Property & Casualty..., Microsoft Excel, Project Management, Management, Process Improvement, Outlook, Call Centers, General Insurance, Access, Customer Service, Team Building, Call Center, Claim, Risk Management, Budgets, RoboHelp, SQL, Health Insurance, Market Research, Business Intelligence, Sales, Tealeaf, SAS, Technical Writing, Dispute Resolution, Microsoft CRM, SAP ERP, SAP Business Objects, Health Care Reform, Direct to Consumer, Open Enrollment, Marketing
Education
University of Scranton 2014 — 2015
Certificate, Enterprise Resources Planning
Marywood University 2007 — 2009
MBA, General Management
Lycoming College 2002 — 2005
BA, Finance and Economics
Highmark Inc. May 2014 - Present
Highmark Inc. June 2012 - April 2014
HM Insurance Group 2011 - 2011
Skills
SQL, PL/SQL, Linux, XML, Oracle, Java
Education
Robert Morris University 2014 — 2016
MIS, IS Management
Penn State University 2008 — 2012
Bachelor of Science (BS), Information Sciences & Technology
Highmark Inc. May 2013 - Present
MasterCard November 2011 - April 2013
Mphasis August 2011 - November 2011
MasterCard November 2009 - May 2011
Gneome Intl 2009 - 2011
KSJM Inc, Kearny, NJ February 2009 - May 2009
Live Process September 2008 - November 2008
Elie Tahari June 2008 - August 2008
Ikon Infosystem May 2006 - June 2007
Skills
Pega PRPC, Java, SOAP, JSP, XML, JavaScript, Unix Shell Scripting, Databases, Web Services, Hibernate, Java Enterprise Edition, Oracle, SOA, Requirements Analysis, Shell Scripting, SDLC
Education
New Jersey Institute of Technology 2007 — 2009
MS, Computer Science
University of Pune 2001 — 2006
BE, Computer Science
University of Pittsburgh, School of Information Sciences January 2010 - Present
University of Pittsburgh August 2009 - Present
Highmark Inc. August 2013 - September 2014
University of Pittsburgh, School of Information Sciences August 2009 - December 2013
Skills
Statistics, Matlab, Data Analysis, Algorithms, SPSS, Java, My SQL, MS SQL server, Programming, MySQL, Research, Machine Learning, Microsoft SQL Server
Education
University of Pittsburgh 2007 — 2009
Master of Science (M.S.), Industrial Engineering
National Chung Hsing University 2005 — 2007
Master of Science (M.S.), Electrical Engineering
DICK'S Sporting Goods May 2015 - Present
Highmark Inc. August 2014 - May 2015
Highmark Blue Cross Blue Shield December 2012 - August 2014
Touchtown Inc. September 2011 - December 2012
Highmark Blue Cross Blue Shield January 2009 - September 2011
IMC - A Highmark Company 2008 - 2008
ConsultUSA 2007 - 2008
Penn State University 2003 - 2007
Skills
Email Marketing, Social Media, Salesforce.com, Strategic Planning, Proposal Writing, PowerPoint, Marketing Communications, Facebook, Microsoft Excel, Program Management, Microsoft Office 2010, Microsoft Office 2007, Outlook, Writing Skills, Twitter, business writing, Excel, Word, Microsoft Word, Event Planning, Management, Adobe Acrobat, International Business, International Marketing, Vertical Response, Print Production Process, Sales, Unica
Education
Point Park University 2010 — 2011
MBA, International Business
Penn State University 2003 — 2007
BS, Marketing, Management, Entrepreneurship
Highmark Inc. January 2008 - Present
UPS Supply Chain Solutions November 2004 - January 2008
AllianceBernstein August 2001 - August 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, Public Speaking, Strategic Planning, Budgets, Negotiation
Education
Misericordia University 2013 — 2016
Master of Business Administration (MBA), Business Administration and Management, General
Penn State University 1997 — 2000
Bachelor of Science (B.S.), Finance
Highmark Inc. September 2014 - Present
Ecotech Marine September 2013 - July 2014
Unbounded Solutions, Inc. March 2013 - May 2013
Harbortouch October 2011 - March 2013
AAA Northampton County June 2010 - January 2011
University of Delaware August 2010 - December 2010
USTA Eastern July 2009 - July 2010
Center for Advanced Materials and Nanotechnology / Lehigh University October 2005 - May 2009
Skills
JavaScript, SQL, C++, Programming, jQuery, CSS, Microsoft Office, Java, Eprime, HTML5, Photoshop, HTML 5, Web Development, Customer Service, Objective C, Xcode, Visual Basic for..., Drupal, CSS3, Oracle VM, Adobe Photoshop, Corel Paintshop Pro, SPSS Statistics, Microsoft Expression, Adobe Dreamweaver, Adobe Flash, JSON, XML, Core Data, SQLite, XCode Instruments, Git, Android Studio, Web Sockets, Android Framework, Google Play Developer..., Atlassian JIRA, Github, Objective-C, Management, MySQL, JIRA, Databases, SPSS, E-Prime, Public Speaking, SQL DB2, JSF, C#, Unity3D
Education
University of Delaware 2009 — 2011
Master's Degree, Linguistics & Cognitive Science, 3.70
Lehigh University 2005 — 2009
Bachelor's Degree, Cognitive Science
Highmark Inc. February 2015 - Present
PwC December 2013 - January 2015
KPMG LLP July 2012 - November 2013
KPMG July 2010 - July 2012
KPMG June 2008 - June 2010
KPMG LLP June 2007 - August 2007
Skills
Tax Accounting, Corporate Tax, Tax, Income Tax, Tax Research, CPA, GAAP, Accounting, US GAAP, Financial Analysis
Education
Niagara University 2004 — 2008
BBA, MBA, Accounting
North Catholic High School 2000 — 2004
UPMC Health Plan September 2013 - Present
Pine-Richland Hockey Association September 2011 - Present
Highmark Inc. July 2012 - September 2013
Skills
Account Management, Health Insurance, Customer Service, Social Media, Microsoft Office, Windows, Internet, Coaching
Education
Ohio University 2007 — 2011
Bachelor's degree, Health and Communications
Highmark Inc. June 2013 - Present
Lebanon Valley College August 2010 - May 2013
Lebanon Valley College June 2011 - August 2012
GameStop August 2008 - January 2010
Weis Markets April 2007 - August 2008
Education
Lebanon Valley College 2009 — 2013
Bachelor’s Degree, Computer Science and Studio Art
Rulesware October 2015 - Present
Highmark Inc. August 2013 - October 2015
BlueCross BlueShield of Tennessee April 2012 - August 2013
BlueCross BlueShield of Tennessee November 2010 - April 2012
BlueCross BlueShield of Tennessee February 2006 - November 2010
New Covenant COG June 2005 - June 2007
Sears Holdings Corporation August 2002 - December 2005
Lee University May 2002 - August 2004
Skills
SOA, Business Process..., Business Analysis, Pega PRPC, Project Management, SQL, Microsoft SQL Server, Business Process..., Visual Basic, Databases, HTML, XML, Quality Assurance, JavaScript, Team Leadership, Process Improvement, DB2, ITIL, Enterprise Architecture, Business Process, Business Intelligence, SDLC, Management, Visio
Education
Lee University 2001 — 2005
B.M., Piano Performance, 3.7
Compass Group North America June 2014 - Present
CapTech April 2013 - June 2014
United Concordia August 2012 - April 2013
Highmark Inc. January 2010 - September 2012
United Concordia January 2009 - January 2010
United Concordia Dental December 2005 - January 2009
KPMG October 2004 - November 2005
Skills
Six Sigma, Certified Project..., Black Belt, Data Analysis, Insurance, Process Improvement, Project Management, Business Analysis, Access, Health Insurance, Analysis, Project Coordination, Team Building, PMP, Management, Consulting, Budget Process, Staffing Models, Software Implementation, Metric Development, Performance Metrics, Process Redesign, Visio, SDLC, Change Management, Analytics
Education
Penn State University 2010 — 2012
MBA, Business Administration and Management
Project Management Institute 2012 — 2012
PMP
Juran Institute 2007 — 2008
Six Sigma Black Belt, Project Management
Susquehanna University
Bachelor's Degree, Management Information Systems, General
Cisco Systems June 2014 - Present
Highmark Inc. June 2012 - June 2014
Walt Disney World September 2007 - June 2012
La Barraca Tapas Bar & Cafe January 2011 - August 2011
University of Central Florida August 2008 - May 2010
University of Central Florida May 2008 - December 2008
Skills
Customer Service, Project Management, Strategic Planning, Finance, Time Management, Data Analysis, Sales, Social Media Marketing, Leadership, Microsoft Office, Strategic Communications, Conflict Resolution, Interpersonal Skills, Performance Management, Public Speaking, Mentoring, Artistic Vision, Marketing, Graphic Design
Education
Nova Southeastern University 2010 — 2013
Master of Business Administration (M.B.A.), Business Administration
University of Central Florida - College of Business Administration 2007 — 2010
Management, Entrepreneurship
Highmark Inc. May 2015 - Present
Cabell Huntington Hospital May 2014 - September 2015
King's Daughters Medical Center April 2010 - May 2014
Preventure, Inc. 2012 - 2013
Mountwest Community & Technical College September 2009 - December 2010
Huntington YMCA June 2007 - April 2010
GCM Productions "Jamie Oliver Project" 2009 - 2010
St. Mary's Medical Center August 2002 - June 2007
Skills
Cpr Certified, Health Promotion, Exercise Physiology, Health Education, Fitness, Personal Training, Program Development, Employee Wellness, Fitness Training, Exercise Prescription, Wellness Coaching, Prevention, Strength Training, Wellness, Public Speaking, Employee Wellness..., Kinesiology, Weight Management, Rehabilitation, Injury Prevention, Nutrition Education, Disease Management, Community Health, Fundraising, Weight Training, Nonprofits, Event Planning, Teaching, Blood Pressure, Exercise Design, Behavior Change, Public Health, Hospitals, Sports Nutrition, Functional Training, Strength, Group Exercise..., Health Program Planning, Fitness Consulting, Weight Loss Coaching, Cardio, Weight, Community Outreach, Exercise Instruction, Lifestyle Coaching, Cardiac Rehabilitation, Fitness Instruction, Group Training, Lifestyle, Nutritional Counseling
Education
Marshall University 2004 — 2006
Master of Science (M.S.), Exercise Science
Marshall University 1998 — 2003
Bachelor of Arts (BA), Adult Fitness
Highmark Inc. June 2013 - Present
Highmark Inc. December 2012 - June 2013
Highmark Inc. September 2011 - December 2012
Skills
Customer Service, Leadership, Microsoft Excel, Microsoft Office, Process Improvement, Public Speaking, Sales, Strategic Planning, Team Building, Training
Education
Penn State University 1999 — 2001
Fine/Studio Arts, General
Trinity High School 1995 — 1999
High School diploma
Highmark Inc. June 2015 - Present
LTE Media Group - RevelU August 2014 - May 2015
Highmark May 2013 - August 2014
TJ Maxx May 2009 - January 2013
Skills
Microsoft Excel, Java, Data Analysis, Customer Service, Microsoft Word, Sales, Leadership, Teamwork, PowerPoint, Social Media, SQL Navigator, Microsoft SQL Server, C++ Language, Hibernate, MVC Architecture, Quality Assurance, SQL, C++, Time Management, Agile Methodologies, SharePoint, Oracle SQL Developer, MyEclipse, CA Harvest
Education
Penn State University 2011 — 2015
Bachelor's Degree, Information Sciences and Technology - Design and Development
Penn State University 2011 — 2015
Highmark Inc. October 2014 - Present
Highmark Inc. January 2001 - Present
Highmark Inc. July 2013 - October 2014
State Farm June 1997 - January 2001
Skills
DB2, SQL, SDLC, Data Modeling, Databases, SharePoint, Disaster Recovery, Enterprise Architecture, Requirements Analysis, Database Design, COBOL, Query Monitor
Education
Penn State Erie, The Behrend College 1993 — 1997
Bachelor of Science (B.S.), Management Information Systems, General
Highmark Inc. August 2015 - Present
Highmark Inc. June 2014 - Present
Highmark Inc. August 2012 - June 2014
Highmark Inc. September 2013 - April 2014
Penn State University September 2008 - May 2012
Whirl Publishing May 2011 - August 2011
Penn State University January 2010 - May 2010
Skills
Final Cut Pro, Microsoft Office, conversational French, Wordpress, Celtx, Final Draft, Mac OS X, Camera Operation, Television Production, Film Production, Creative Writing, Public Speaking, Screenwriting, Digital Media, Social Media, Video Production, Entertainment, Producing, Facebook, Film, OS X, Camera Operating, WordPress, French, PowerPoint, TV Production, Editing, Microsoft Excel, Microsoft Word, Social Networking
Education
Penn State University 2008 — 2012
BA, Media Studies - Film & TV
Upper St. Clair High School 2004 — 2008
General
Highmark Inc. February 2015 - Present
Zimmer February 2013 - February 2015
Smith & Nephew September 2009 - February 2013
Smith & Nephew August 2007 - September 2009
Bank of America January 2006 - July 2007
Citizens Bank August 2004 - January 2006
Skills
SAP, Management, Operations Management, Supply Chain Management, Supply Chain Operations, OSC, Microsoft Office, Six Sigma, Supply Chain, Supply Chain..., Inventory Management, Business Process..., Project Management, Change Management, Cross-functional Team...
Education
Penn State University 2012 — 2014
Master's Degree, Logistics, Materials, and Supply Chain Management
Penn State University 2012 — 2013
Certificate, Logistics, Materials, and Supply Chain Management
University of Rhode Island 2004 — 2007
Bachelors, Business Institutions
Highmark Inc. August 2014 - Present
Highmark Inc. July 2013 - August 2014
Highmark Blue Shield January 2011 - July 2013
Highmark Medicare Services July 2008 - January 2011
Skills
Leadership, Business Analysis, Process Improvement, Management, Health Insurance, Strategic Planning, Insurance
Education
Penn State University 2009 — 2011
Master of Business Administration (MBA)
Saint Joseph's University 1998 — 2002
Bachelor of Science (BS), Finance
PPG Industrial Coatings December 2014 - Present
Wilder Legal Consulting, LLC October 2013 - Present
Highmark Inc. June 2012 - May 2014
MedExpress August 2008 - June 2010
UPMC September 2008 - May 2010
Skills
Nursing, Registered Nurses, Healthcare, Hospitals, Inpatient, EMR, BLS, Patient Safety, Healthcare Management, ACLS
Education
La Roche College 2014 — 2016
Master's Degree, Nursing Administration
Slippery Rock University of Pennsylvania 2009 — 2011
Bachelor's Degree, Registered Nursing/Registered Nurse
Highmark Inc. June 2015 - Present
Blue Cross of Northeastern Pennsylvania October 2013 - June 2015
Blue Cross of Northeastern Pennsylvania January 2013 - October 2013
Blue Cross of Northeastern Pennsylvania March 2011 - January 2013
Blue Cross of Northeastern Pennsylvania January 2008 - March 2011
Skills
SPHR, Human Resources, Leadership, Management, FMLA, Affirmative Action, Succession Planning, Employee Engagement, Talent Management, Talent Acquisition, Performance Management, EEO
Education
University of Scranton 2008 — 2014
Master's degree, Human Resources Management/ Administration
Penn State University 1993 — 1998
Bachelor's degree, Speech Communication and Labor and Industrial Relations
Highmark Inc. April 2015 - Present
GE Power & Water August 2013 - April 2015
GE Power & Water February 2013 - August 2013
GE Energy February 2011 - February 2013
General Electric May 2010 - August 2010
State Farm Insurance January 2010 - May 2010
University of Illinois; America Reads/America Counts August 2009 - January 2010
Verizon Wireless May 2006 - June 2009
Oakland University January 2005 - May 2006
Skills
Employee Relations, Onboarding, Talent Management, Labor Relations, Human Resources, Recruiting, Workforce Planning, Employee Engagement, Performance Management, HR Policies, Succession Planning, Leadership Development, Career Development
Education
University of Illinois at Urbana-Champaign 2009 — 2010
Masters in Human Resources and Industrial Relations, MHRIR, Human Resources
Oakland University 2004 — 2008
Bachelor of Science, Human Resource Development/Training and Development
Highmark Inc. February 2015 - Present
Highmark February 2013 - Present
Accenture June 2007 - February 2013
Skills
Project Management, Business Process..., Management Consulting, Business Analysis, Data Analysis, Training, Requirements Analysis, IT Management, Analytics, Excel Dashboards, Microsoft Excel, Solution Architecture, Enterprise Architecture, Healthcare Industry, Healthcare Management, Business Process Design, Forecasting, Organizational Design, Business Transformation, Business Strategy, Delivery Operations, Sports Analytics, Integration, Leadership, Process Improvement, Consulting
Education
Penn State University 2003 — 2007
Bachelors of Science, Information Science and Technology, 3.66
PNC September 2015 - Present
Highmark Inc. April 2015 - September 2015
TEKsystems March 2015 - April 2015
Murphy & Co. August 2011 - March 2015
Celerity Innovation Center October 2010 - August 2011
Murphy & Co. April 2008 - October 2010
WeatherWise USA, Inc. 1999 - 2007
Concurrent Technologies Corporation 1993 - 1998
Skills
Vendor Management, Program Management, Project Management, E-commerce, Product Management, Mobile Devices, Databases, Analytics, Analysis, Marketing Strategy, Cross-functional Team..., SDLC, Consulting, Management, Strategy
Education
Penn State University
Bachelor of Science (BS), Business Management
University of Pittsburgh
Certificate, Project Management
Highmark Health August 2015 - Present
Highmark Inc. December 2014 - August 2015
DialAmerica Marketing May 2013 - June 2014
DialAmerica July 2010 - May 2013
Skills
Actuarial Science, Actuary, Mathematics, Analyst, Statistical Data..., Financial Analysis, Financial Modeling, Financial Valuation, Financial Forecasting, Budget Analysis, Data Collection, Data Analysis, Data Management, Predictive Modeling, Risk Analysis, Risk Forecasting, Data Retrieval, Mathematical..., Data-driven Decision..., Process Improvement, Process Redesign, Process Reengineering, Business Administration, Problem Solving, Document Management, Reporting, Probability, Research, Performance Analysis, Performance Assessment, Performance Metrics, Performance Improvement, Metrics, Analytics Strategy, Analytics, Trend Analysis, Project Management, Microsoft Excel, Microsoft Office, Microsoft Word, Team Building
Education
University at Buffalo 2004 — 2007
Bachelor's Degree, Mathematics, Minor in Physics
Niagara University 2007 — 2008
Master's Degree, Secondary Education
Highmark Inc. March 2015 - Present
Philips Healthcare May 2014 - March 2015
Philips Healthcare May 2013 - April 2014
Coulter Foundation, University of Pittsburgh January 2013 - June 2013
Grameen Foundation February 2011 - April 2011
EY July 2008 - January 2011
EY June 2007 - August 2007
S&T Bank May 2006 - August 2006
S&T Bank May 2005 - August 2005
Skills
Auditing, Internal Controls, Analysis, Accounting, Product Management, Bioengineering, Medical Translation, Market Research, Financial Statements, General Ledger, Medical Devices, Product Development, New Business Development, Financial Modeling, CPA, Innovation Development, Marketing Strategy, Biomedical Engineering, Innovation Consulting, Product Innovation, Competitive Analysis, Business Strategy, Design Control, Assurance, Product Naming, Business Modeling, Ethnography, Financial Analysis
Education
Joseph M. Katz Graduate School of Business 2012 — 2014
Master of Business Administration, Strategy and Marketing
Swanson School of Engineering 2012 — 2014
Master of Science, Engineering, Bioengineering – Medical Product Engineering
University of Pittsburgh 2011 — 2012
Post Baccalaureate, Science, Math and Engineering
Penn State University 2004 — 2008
Bachelor of Science (B.S.), Accounting
Vibe On Records April 2015 - Present
Harvest Of Hope January 2015 - Present
BSF, Inc. September 2008 - Present
Highmark Inc. October 2014 - June 2015
Education
Villanova University 2014 — 2015
Master Certificate in Human Resource Management, Human Resources Management and Services
Marymount Manhattan College 2005 — 2009
Accounting and Finance
University of Pennsylvania - The Wharton School
Licensed Insurance Producer
Life, Health & Accident
UPMC Enterprises March 2013 - Present
PNC Bank August 2012 - March 2013
Highmark Inc. September 2010 - August 2012
LANtek April 2010 - September 2010
Highmark Inc. December 2008 - October 2009
Leed's December 2007 - December 2008
Highmark Inc. May 2001 - December 2007
Lease Tek March 2000 - April 2001
Chevy Chase Bank January 1995 - March 2000
Accu-Scan, Inc. March 1990 - December 1994
Skills
SDLC, SQL, Testing, Documentation, Visio, Operating Systems, Business Requirements, Test Planning, Requirements Analysis, Business Analysis, Agile, SharePoint, Quality Assurance, Process Improvement, SQL Server, Problem Solving, Scrum, Software Project..., Process Development, Customer Relations, Integration, Change Management, Business Intelligence, Microsoft Office, MS Project, Software Development, Requirements Gathering, Databases, Mentoring, Disaster Recovery, Project Planning, Analysis, Software Documentation, Microsoft SQL Server, User Acceptance Testing, Program Management, Agile Project Management, Software Quality..., Project Management, CRM, Cross-functional Team..., System Testing, .NET, Systems Analysis, Crystal Reports, Access, Customer Service, Data Warehousing, Management, Vendor Management
Education
Northeastern University 1984 — 1989
BS/BA, Management and Marketing, Computer Science
Highmark Inc. May 2014 - Present
Healthcare Executive Forum Central PA August 2014 - Present
Penn State Alumni Association 2014 - Present
Future Health Executives Club August 2011 - August 2014
Junior Achievement August 2012 - May 2014
ManpowerGroup October 2013 - April 2014
Orthopedic Associates of Lancaster September 2012 - March 2013
Skills
Healthcare, Human Resources, Team Building, Team Leadership, Healthcare Management, Leadership, Strategic Planning
Education
Penn State University 2008 — 2012
Bachelor of Science (B.S.), Health Policy & Administration
BAE Systems 2010 - Present
Highmark Inc. 2008 - 2010
Tyco Electronics 2006 - 2007
FCI Electronics 1999 - 2006
Skills
Process Improvement, Finance, Financial Reporting, Hyperion, Variance Analysis, Forecasting, Testing, Consolidation, Internal Controls, Access, ERP, Financial Forecasting
Education
Lebanon Valley College 1996 — 2001
MBA, Management
Widener University 1985 — 1990
BS, Economics
Hershey Creamery Company October 2001 - Present
St. Margaret Mary PREP September 2007 - Present
Knights of Columbus February 2001 - Present
Knights of Columbus December 2010 - July 2013
Knights of Columbus December 2007 - December 2010
Shaun Ellis and Company June 2001 - August 2001
KPMG, LLP April 2001 - June 2001
KPMG, LLP January 2001 - April 2001
Highmark, Inc August 1998 - January 2001
Silver Spring Presbyterian Church June 1998 - August 1998
Education
Penn State University 1990 — 1994
BS, Professional Accountancy
Humana December 2014 - Present
Humana June 2011 - December 2014
Shafer Insurance October 2008 - June 2011
PHP Companies, Inc. January 2002 - September 2008
PHP Companies, Inc. September 1999 - December 2001
HealthAmerica 1992 - March 1998
Highmark Inc. January 1990 - December 1992
Skills
Netwoek Development, Provider Relations, Project Management, Contract Negotiation, Account Management, Managed Care, Leadership, Medicare Advantage, Training & Development, Relationship Building, Customer Service, Management, Microsoft Excel, Strategic Planning, Healthcare, Public Speaking, Microsoft Word, Research
Education
Penn State University
Bachelor of Humanities, Communication and Media Studies
Highmark Inc. November 2014 - Present
Highmark September 2012 - November 2014
HJ Heinz November 2008 - September 2012
Protiviti January 2007 - October 2008
HJ Heinz April 2006 - December 2006
PricewaterhouseCoopers January 2006 - April 2006
Tailored Marketing August 2005 - December 2005
Pittsburgh Downtown Partnership May 2005 - August 2005
Skills
Project Management, Sarbanes-Oxley Act, IT Audit, Auditing, Internal Controls, Financial Analysis, Internal Audit
Education
Penn State University 2010 — 2012
MBA
University of Pittsburgh 2002 — 2006
BSBA, Accounting and Marketing
Highmark Inc. August 2014 - Present
Ricoh Business Solutions 2010 - 2014
Ricoh Business Solutions 2008 - 2010
IKON Office Solutions 2005 - 2008
IKON Document Services November 1997 - 2005
Skills
Document Management, Management, CRM, Solution Selling, Strategy, Salesforce.com, Account Management, Leadership, SaaS, Litigation Support, EDRMS, Project Management, Cloud Computing, Sales Process, Consulting, Sales Operations, Customer Retention, Sales, Direct Sales, Training, Professional Services, B2B, Enterprise Software, Selling, Contract Negotiation, Business Development, Sales Presentations, Outsourcing, Vendor Management, New Business Development, Sales Management, E-commerce, Strategic Partnerships, Lead Generation, Channel Partners, P&L Management, Team Leadership, Team Building, Process Improvement, Major Accounts, Strategic Planning, Operations Management, Customer Satisfaction, Key Account Management, Competitive Analysis, Product Marketing, Document Imaging, Cross-functional Team..., Negotiation, Cold Calling
Education
Mercyhurst University
Bachelor of Arts (B.A.), Management
RICOH Learning Institute
HR Development; Business Development, Sales & Operations; Project Management; Senior Leadership; Six Sigma; HR Mgmt; Financial Mgmt
Highmark Inc. 2012 - Present
Skills
Marketing Communications, Graphic Design, Corporate Communications, Project Management, Adobe Creative Suite, Web Design, ExactTarget, Event Planning, Newsletters, Copywriting, Public Relations, Press Releases, Internal Communications, Direct Mail, Email Marketing
Education
Penn State University 1995 — 1998
B.A.
South Hills School of Business and Technology 1988 — 1990
A.S.B.
Grncompanies January 2010 - Present
Dinos Storage May 1998 - Present
Highmark, Inc March 1997 - Present
Landmark Management Group April 1991 - Present
Gold Coast Technologies 1997 - March 1997
Skills
Business Strategy, Commercial Real Estate, Construction, Contract Negotiation, Event Management, Feasibility Studies, Leases, Management, Marketing, Marketing Management, Marketing Strategy, Merchandising, Negotiation, Real Estate, Real Estate Development, Real Estate Transactions, Project Management, Residential Homes, Sellers, Private Equity, Sales, Strategic Planning, Property Management, Sales Management, PowerPoint, Team Building, Retail
Education
Massachusetts Institute of Technology 1999 — 2000
MRED, Real Estate
University of Nebraska at Omaha 1986 — 1989
1989, Marketing
Highmark Inc. April 2015 - Present
CVS Caremark Corporation July 2014 - April 2015
Independence Blue Cross November 2012 - July 2014
Independence Blue Cross February 2011 - November 2012
Walgreens Health Services August 2009 - March 2011
Walgreens Specialty Pharmacy August 2007 - August 2009
Medmark, A Walgreens Specialty Pharmacy September 2006 - August 2007
Skills
Specialty Pharmacy, Medicare, Managed Care, Healthcare, Cross-functional Team..., Customer Engagement, Customer Experience, Strategic Planning, Client Liaison, Pharmacy, Medicare Part D, Health Insurance, Marketing Strategy, Competitive Analysis, Sales Presentations, Strategy, CRM, Account Management, Product Management, Management, Analysis
Education
La Salle University 2012 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
University of Pittsburgh 2001 — 2005
B.S. in Business Administration, Finance & Marketing
Highmark Inc. February 2013 - Present
The Hartford September 2012 - January 2013
The Hartford May 2011 - August 2012
The Hartford July 2009 - April 2011
Skills
Actuarial Science, MoSes, Insurance, Life Insurance, VBA, Reinsurance, Variable Annuities, Risk Management, Employee Benefits, Disability Insurance, Financial Modeling, Analysis, Medicare Advantage
Education
Pennsylvania State University - Main Campus 2005 — 2009
BS, Mathematics
Emerson, Reid & Co. 2007 - Present
Highmark Inc. 1977 - October 2007
Education
Lycoming College 1968 — 1972
B.A. English, English/Political Science
Capital BlueCross August 2015 - Present
Capital BlueCross February 2012 - Present
Messiah College October 2011 - 2013
Self Employed February 2011 - 2012
Highmark Inc. April 1990 - February 2011
Highmark Inc May 2000 - January 2010
Highmark Inc. 1990 - 2009
Skills
Employee Relations, Public Speaking, Coaching, Mentoring, Onboarding, Leadership Development, Performance Management, Talent Management, Recruiting, HRIS, Human Resources, Talent Acquisition, Employee Engagement, Applicant Tracking..., Resume Writing, Succession Planning, Workforce Planning, Training, Team Building, Personnel Management, Policy, Conflict Resolution
Education
Career Coach Academy 2010 — 2011
Certification, Certified Career Management Coach
Messiah College 1984 — 1988
Bachelors of Science, Human Resources Management and Services
Highmark Inc. August 2014 - Present
First Data for Cognizant June 2012 - July 2014
Cognizant Technology Solutions June 2012 - July 2014
Aetna November 2006 - June 2012
Infosys January 2001 - June 2012
Tata Motors July 1998 - December 2000
Skills
Project Management, PMP, Project Planning, Change Management, Global Delivery, Full SDLC, Multi Tasking, IBM Rational Tools, Project Governance, Integration, Pre-sales, Agile Project Management, Leadership, Project Portfolio..., Management, Offshoring, Requirements Gathering, Program Management, Software Project..., SDLC
Education
National Institute of Technology Durgapur 1994 — 1998
BE, Mechanical
Highmark Inc. August 2014 - Present
Highmark Inc. November 2011 - August 2014
Highmark August 1995 - November 2011
Skills
Actuarial Science, Insurance, Health Insurance, SAS, Underwriting, Business Analysis, Technical Documentation, SAS programming, SQL, Mathematics, Medicare, Access, Analysis, Employee Benefits, Process Improvement, Data Analysis, Leadership, Microsoft Excel, Healthcare, Strategic Planning, SDLC, Visio, Requirements Gathering, Requirements Analysis
Education
Shippensburg University of Pennsylvania 2012 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
Penn State University 1994 — 1995
Bachelor's degree, Mathematics and Actuarial Science
Odessa National 'I.I. Mecnikov' University 1989 — 1993
Master's degree, Mathematics
College of Finance and Economics 1985 — 1989
Bachelor's degree, Computer Software Engineering
Highmark Inc. September 2014 - Present
Highmark September 2012 - September 2014
Highmark March 2012 - August 2012
Highmark Blue Cross Blue Shield April 2011 - February 2012
Nium, Inc. June 2005 - April 2011
Kid's College March 2010 - February 2011
YBM, ECC Gaegeum School August 2008 - September 2010
YBM-ECC Hadan January 2009 - March 2009
Tango Magazine June 2006 - August 2006
Skills
Editing, Customer Service, Graphic Design, Writing, Public Relations, Mentoring, Adult Education, Corporate Education, Event Planning, Fundraising, Social Networking, Leadership, Public Speaking, Project Management, Process Improvement
Education
Penn State University 2012 — 2014
Master of Education (M.Ed.), Adult and Continuing Education and Teaching
Penn State University 2004 — 2008
B.A., Journalism
Highmark Inc. October 2006 - Present
Blue Cross of Northeastern Pennsylvania, contracted through Compliance, Inc. July 2005 - October 2006
ChoiceCounsel 2002 - 2005
Summit County 1997 - 2001
Mars Home for Youth June 1993 - August 1994
Skills
Civil Litigation, Litigation Support, Employment Law, Legal Compliance, Employee Relations, Insurance, Health Care Reform, Health Insurance, Employee Benefits, Healthcare, FMLA
Education
University of Akron School of Law 1994 — 1997
J.D., Law
Penn State University 1989 — 1993
B.S., Psychology
Highmark Health July 2012 - Present
Trinity Lutheran Preschool October 2005 - May 2011
Highmark Inc. September 1991 - March 2001
Aetna, Inc. July 1988 - August 1991
Skills
Teachers, Teaching, Curriculum Design, Lesson Planning, Classroom Management, Educational Leadership, Tutoring, Differentiated..., Secondary Education
Education
Duquesne University 2005 — 2011
Master's degree, Secondary Mathematics Education
Penn State University 1984 — 1988
Bachelor of Science (BS), Mathematics/Actuarial Science
Highmark November 2008 - Present
Self-employed June 2003 - Present
Highmark, Inc June 2006 - December 2008
Skills
Splunk, System Architecture, Syslog-ng, Regular Expressions, Linux, RedHat, Linux System..., Netcool, System Monitoring, HP Service Manager, Data Center, Disaster Recovery, Unix, VMware, Security
Education
Penn State University
Bachelor of Science (BS), Computer Science and Technology
Philadelphia International Airport March 2015 - Present
Highmark Inc. December 2014 - February 2015
Health Care Services Corporation September 2014 - December 2014
Transportation Management Association of Chester County January 2010 - June 2013
Transportation Management Association of Chester County February 2007 - January 2010
New Jersey Motor Vehicle Commission July 2002 - April 2006
Credit Union Affiliates of New Jersey January 2001 - April 2002
USTA January 2000 - January 2001
Observer Publishing Company, Inc. April 1997 - January 2000
The Hartford Courant December 1993 - April 1997
Skills
Public Speaking, Transportation, Federal Grants..., Public Relations, Government Relations, Community Relations, Marketing Communications, Project Management, Grant Writing, Customer Service, Community Development, Strategic Planning, Community Outreach, Transportation Planning, Analysis, Press Releases, Leadership, Policy, Nonprofits, Program Management, Grants, Strategy, Presentations, Fundraising, Budgets, Strategic Communications, Proposal Writing
Education
Penn State University 1985 — 1989
B.A., Communications
Central High School
Highmark Inc. 2011 - Present
Macquarie Capital 2008 - 2010
Skills
Corporate Development, Mergers & Acquisitions, Private Equity, Venture Capital, Investment Banking, Valuation, Financial Modeling, Due Diligence, Corporate Finance, Joint Ventures, Start-ups
Education
Penn State University 2004 — 2008
Bachelor of Science, Finance, Highest Honors
Highmark Inc. May 2015 - Present
Santander Bank, N.A. January 1996 - May 2015
Skills
ADDIE, Captivate, Instructional Design, Leadership Development, Loans, Needs Analysis, Organizational..., Performance Management, Training, Workshop Facilitation, Blended Learning, Customer Service, Organizational..., Training Delivery, Coaching, Leadership
Education
Temple University 2000 — 2003
Masters of Education, Adult & Organizational Development
Penn State University 1991 — 1995
Bachelor of Science, Industrial/Organizational Psychology
Highmark Inc. March 1999 - Present
Blue Cross of Northeastern Pennsylvania March 1999 - Present
Skills
Clinical Research, HIPAA, Pharmaceutical Industry, Insurance, Managed Care, Utilization Management, Process Improvement, Healthcare Management, Disease Management, Medicare, Healthcare, Hospitals, Healthcare Information..., Health Insurance, Nursing Education, Medicaid, ICD-9, Epic Systems, Software Documentation, Workers Compensation, Medicine, Quality Improvement, Nursing, Medical Compliance, Claim, Meditech, Home Care
Education
Misericordia University 1981 — 1984
BSN, Nursing
State Security Services Inc. June 2010 - Present
Western PA, 2006 to 2009 2006 - 2009
Highmark Inc 2005 - 2006
Meal Tech Inc January 1999 - January 2005
Self Employed January 1998 - January 1999
Central Pennsylvania January 1992 - January 1998
JC Penney Construction Services January 1989 - January 1991
Education
ITT Technical Institute 2008 — 2010
Associate, Specialized Technology; Computer Electronics Engineering Technology
Mount Aloysius College
Associate of Science Degree
Coldwell Banker May 2013 - Present
Highmark Inc. August 2010 - December 2013
US Air Force Reserve February 2005 - June 2013
Lakeshore Community Services August 2009 - August 2010
Skills
Buyers, Hospitals, Investment Properties, Mortgage Lending, Property, Sellers, Healthcare, Real Estate, Healthcare Management, Short Sales, Single Family Homes, Listings, Negotiation, Townhomes, REO, Customer Service, Leadership, Management, Sales
Education
East High School 2000 — 2004
Mercyhurst University
Business Administration and Management, General
Highmark Inc. June 2014 - Present
Highmark Inc. June 2012 - June 2014
Gap Inc./Old Navy September 2011 - June 2012
Skills
Politics, Social Media, Leadership, Microsoft Word
Education
Marietta College 2007 — 2011
Highmark Inc. June 2012 - Present
Highmark Blue Cross Blue Shield March 2010 - July 2012
Highmark Inc. January 2007 - March 2010
Highmark Inc. January 2002 - January 2007
Highmark Inc. January 1999 - January 2002
Highmark Inc. January 1995 - January 1999
Highmark Inc January 1993 - January 1995
Skills
Business Analytics, Operations Management, Project Planning, Problem Solving, Team Leadership, Leadership, Performance Dashboards, Metrics Definition, Performance Metrics, Staff Development, SDLC, Health Insurance, Visio, Business Analysis, Data Warehousing, Access, Business Planning, Business Process..., Insurance, Requirements Gathering, Process Improvement, Data Analysis, Analysis
Education
Shippensburg University of Pennsylvania 1997 — 1999
Masters, Information Systems, 3.8 GPA
Penn State University 1979 — 1983
Bachelor of Arts, Business Administration, Finance
Highmark Inc January 2014 - Present
Nash Finch Company April 2011 - December 2013
Wallace Inc October 2009 - March 2011
ODJFS, Ohio April 2000 - December 2007
Skills
SDLC, SOA, Requirements Analysis, Waterfall, End-to-end Testing, Test Design, System Testing, Software System Analysis, CICS, SQL DB2, Test Cases, .Net Framework, C#.Net, ADO.NET, HTML, JavaScript, ASP.NET, IMS DB/DC, CSS3, Telon, COBOL, COBOLII, Mainframe, UML
Education
The Computer Workshop Inc., Dublin, Ohio 2013 — 2013
HTML5, CSS3, JAVASCRIPT, .NET FRAMEWORK, C#.NET, ADO.NET, ASP.NET
IBM MAINFRAME COURSE 2000 — 2000
TELON
IBM COURSE 1996 — 1996
IMS DB/DC
IBM MAINFRAME COURSE 1992 — 1992
DB2, SQL
IBM MAINFRAME COURSES 1990 — 1990
CICS
Kwame Nkrumah' University of Science and Technology, Kumasi
Bachelor of Science, Chemical Engineering
University of Ghana
Graduate Diploma, Computer Science
Highmark Inc. February 2015 - Present
Highmark Health December 2013 - February 2015
TEKsystems (Highmark Inc) August 2013 - December 2013
Ciber (Highmark Inc) July 2012 - July 2013
Sark Technology Solutions, LLC (Direct Energy) May 2011 - May 2012
Sark Technology Solutions, LLC (Guardian Life) October 2010 - April 2011
Skills
Social Media, Microsoft Office, PowerPoint, Photoshop, Microsoft Excel, Microsoft Word, Customer Service, Teamwork, Facebook, Advertising, Marketing Communications, HTML, Marketing, Social Networking, SQL
Education
Northwestern Polytechnic University 2008 — 2010
Master of Business Administration (MBA), International Business
South Gujarat University 2004 — 2007
Bachelor's Degree, Business Administration and Management, General
Highmark Inc. November 2014 - Present
UPMC March 2013 - Present
The Institute for Transfusion Medicine February 2008 - March 2013
Myotrend Nutritional Technologies 2007 - 2008
Jack Horner Communications 2006 - 2006
FedEx Ground 2003 - 2005
Skills
Adobe Creative Suite, Branding & Identity, Logo Design, Mac, Flash, Pre-press, Project Management, Non-profits, Graphic Design, Typography, Layout, Web Design, Brochures, InDesign, QuarkXPress, Dreamweaver, Illustrator, Advertising, Art Direction, Corporate Identity, Creative Direction, Packaging, User Experience
Education
La Roche College 2004 — 2006
BS, Graphic and Communication Design
Marshall University 2002 — 2004
none, Graphic Design
Highmark Inc. August 2014 - Present
Aetna April 2013 - August 2014
South University July 2010 - April 2013
South University August 2009 - July 2010
Inn on Biltmore Estate July 2006 - July 2009
Skills
Microsoft Excel, Student Financial Aid, MySQL, SQL*Plus, Wordpress, E-commerce, Microsoft Office, HP Openview, Remedy Ticketing System, Netbackup, Symantec Backup, Spreadsheets, Excel Pivot, Macintosh Applications, Windows XP Pro, Windows 7, CampusVue, PowerPoint, BMC Patrol, WordPress, Servers, Microsoft Word, Customer Service
Education
South University 2010 — 2013
Bachelor of Science (B.S.), Information Technology, 3.97
Ohio Valley University 1996 — 1998
Associate of Arts, Liberal Arts and Sciences/Liberal Studies
HM Health Solutions April 2015 - Present
Highmark June 2013 - Present
Highmark Inc. June 2011 - June 2013
Middle Tennessee State University August 2008 - May 2011
Middle Tennessee State University August 2007 - May 2011
Buca Di Beppo May 2008 - April 2011
Middle Tennessee State University August 2007 - August 2008
Skills
Microsoft Excel, Microsoft Word, Model Audit Rule, SSAE 16, HITRUST, NIST 800-53, HIPAA, Spanish
Education
Middle Tennessee State University 2007 — 2011
Bachelor of Science, Economics
Middle Tennessee State University 2007 — 2011
Bachelors of Science, Economics; Economics
Kentucky Institute for International
Highmark Inc. August 2015 - Present
Highmark Inc. June 2013 - August 2015
Highmark Inc. September 2011 - June 2013
Highmark December 2008 - September 2011
Allegheny General Hospital May 2007 - August 2007
Skills
Process Improvement, Medicare, Managed Care, HIPAA, Healthcare, Health Insurance, Healthcare Management, Insurance, Medicare Part D, Provider Relations, HMO, Medicaid
Education
Robert Morris University 2010 — 2013
Master of Business Administration (MBA)
Penn State University 2004 — 2008
Bachelor of Science, Health Policy and Administration
Highmark Inc. June 2015 - Present
Education
Penn State University
Computer Science
Highmark April 2015 - Present
Highmark Inc. April 2014 - March 2015
Highmark January 2013 - March 2014
SDLC Partners, L.P. November 2010 - January 2013
Mindteck March 2009 - October 2010
Global Systems LLC September 2007 - February 2009
Nursing School Missouri State University August 2005 - July 2007
Private Practice January 2000 - January 2004
Skills
Business Analysis, Business Requirements, SDLC, Process Improvement, Requirements Analysis, Visio, PMP, Project Planning, Resource Management, Project Management, Business Process..., Gap Analysis, RUP, Strategic Planning, Business Strategy, Risk Management, Strategy, Project Portfolio..., IT Strategy, Requirements Gathering, Requirements Management, Strategy Development, Process Mapping, Business Process Mapping, Program Management, Business Process, Vendor Management, PMO, Agile Methodologies, Process Optimization, Change Management, User Acceptance Testing, Systems Analysis, MS Project, Integration, Quality Assurance, Business Process Design, Business Process..., Risk Revenue Management
Education
Missouri State University 2005 — 2007
Masters in Health Administration, Health/Health Care Administration/Management
Aetna September 2006 - Present
MVP Health Care May 2004 - July 2006
Highmark Inc. August 1999 - May 2004
Prudential Financial March 1997 - May 1999
Aetna July 1991 - February 1997
United States Navy (Naval Nuclear Power School) 1986 - 1991
Education
University of Central Florida 1988 — 1990
Master of Arts (M.A.), Applied Economics
North Dakota State University 1982 — 1986
Bachelor of Science (B.S.), Mathematics
Hershey Entertainment & Resorts 2015 - Present
Hershey Entertainment & Resorts 2013 - 2015
Hershey Entertainment & Resorts February 2012 - 2013
Lebanon Valley College May 2009 - May 2012
Hershey Entertainment & Resorts January 2011 - February 2012
Highmark Inc. May 2011 - August 2011
Hershey Entertainment & Resorts April 2007 - December 2010
Education
Shippensburg University of Pennsylvania 2014 — 2016
Master of Business Administration (MBA)
Lebanon Valley College 2008 — 2012
B.S. Digital Communications, Digital Communications; Communications focus
WellSpan Health December 2013 - Present
CareFirst BlueCross BlueShield April 2013 - December 2013
Highmark Inc. October 2001 - April 2013
Skills
Process Improvement, Customer Service, Team Building, Microsoft Excel, Program Management
Education
Penn State University
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Highmark Inc. July 2015 - Present
Blue Cross of Northeastern PA November 1994 - July 2015
Education
Penn State University 1988 — 1992
BS, Health Policy Administration
Highmark Inc. October 2012 - Present
Banana Republic Outlet Factory August 2010 - January 2012
Walt Disney World May 2010 - January 2012
Marriott Vacation Club International January 2011 - August 2011
Kutztown University April 2008 - May 2010
Education
Kutztown University of Pennsylvania 2006 — 2010
BS, Communications Minor: Public Relations
Highmark Inc. September 2013 - Present
United Concordia March 2012 - Present
United Concordia December 2003 - March 2012
Skills
Insurance, Health Insurance, Employee Benefits, Process Improvement, Data Analysis, Microsoft Office
Education
Penn State University 1997 — 2002
Bachelor of Arts (BA), Art/Art Studies, General
Highmark Inc. April 2014 - Present
Hanover Hospital (Hanover, PA) September 2010 - March 2014
WellSpan Health November 2007 - August 2010
Skills
-12 years of staff..., CBISA software, Benefits plan..., Mixed media marketing, Evaluation, Grant Writing, Employee Wellness
Education
Lock Haven University of Pennsylvania 1993 — 1997
Bachelor's of Science, Health and Physical Education with an emphasis in Sports Administration
Highmark Inc. January 2015 - Present
Direct Energy March 2011 - October 2014
Del Monte Foods January 2007 - February 2011
Audit Integrations April 2004 - December 2006
Education
Penn State University 1997 — 2002
Bachelor of Arts (BA), Liberal Arts and Sciences/Liberal Studies
Highmark Inc. February 1999 - Present
Alltel Information Services June 1997 - February 1999
Skills
SQL, Microsoft SQL Server, Crystal Reports, COBOL, JCL, Software Documentation, Business Analysis, Databases, Process Improvement
Education
Misericordia University 1995 — 1997
Bachelor of Science (BS), Computer Science
Self-employed Consultant"Self Employed"January 2000 - Present
Highmark Inc December 1995 - April 2011
Dauphin Co. DA's Office July 1992 - December 1995
Federal Bureau of Investigation July 1991 - August 1992
Skills
CRIMINAL INVESTIGATIVE..., Security, Customer Service, Training, Team Leadership, Business Analysis, Investigation, Process Improvement, Analysis, Healthcare Information..., Program Management, Leadership, HIPAA, Healthcare, Software Documentation, Strategic Planning, Government, IT Strategy, PMP, Management, Risk Management, Team Building, Project Management
Education
Northwestern University 1972 — 1973
Business Administration and Management, General
York College of Pennsylvania
Criminal Justice/Law Enforcement Administration
Highmark Inc
Skills
Process Improvement, Business Analysis, Microsoft Excel, Analysis, Data Analysis, Healthcare, Access, SQL, Visio, SDLC
Education
Monmouth University 1987 — 1990
Bachelor of Science, Management Information Systems, General
Mercer County Community College 1984 — 1986
Associate of Science (A.S.), Aviation Management
Highmark Inc. June 2011 - Present
United States Steel Corporation June 2008 - June 2011
Skills
COBOL, SQL, Teradata Data Warehouse, Data Warehousing, Databases, Data Analysis, Data Management, JCL, Resource Management, Budget Monitoring, Technical Project..., IT Management, 24x7 Production Support
Education
Robert Morris University 2009 — 2011
Master of Computer Applications (MCA), Competitive Intelligence Systems
Mercyhurst University 2005 — 2009
Bachelor of Arts (B.A.), Intelligence Studies
PNC November 2014 - January 2015
Highmark Inc. April 2014 - August 2014
Airbnb March 2011 - March 2014
Soho Grand Hotel March 2010 - March 2011
Edison Ballroom May 2008 - May 2009
CVS Health October 1999 - August 2008
Education
Kutztown University of Pennsylvania
Bachelor of Arts (B.A.), Speech Communications
Highmark Inc. 2011 - 2015
Cigna 2008 - 2011
Cigna 2006 - 2008
Cigna 2001 - 2006
PwC 1991 - 2001
Skills
Strategy, Financial Analysis, Health Insurance, Investor Relations, Financial Planning, Mergers & Acquisitions, Process Improvement, Financial Reporting, Statutory Accounting, Organizational..., Organizational Design, Insurance, Managed Care, Medicare Advantage, Medicaid Managed Care, Auditing, Internal Controls, Sarbanes-Oxley Act, System Implementations, Healthcare Information..., Finance
Education
Penn State University
Bachelor's Degree, Accounting and Finance
Highmark Inc. June 2015 - Present
Blue Cross/Blue Shield of Northeast PA/Allone June 2010 - June 2015
Mercy Hospital June 1981 - September 2008
Education
Luzerne County Community College 1978 — 1992
Associate’s Degree, Secretarial Science
Luzerne County Community College 1978 — 1992
Associate’s Degree, Registered Nursing/Registered Nurse