Blue Cross of Northeastern Pennsylvania
Industry: Company
DescriptionHeadquarters: Pennsylvania Founded: 1938
Blue Cross of Northeastern Pennsylvania List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Blue Cross of Northeastern Pennsylvania. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Blue Cross of Northeastern Pennsylvania Salaries. You can even request information on how much does Blue Cross of Northeastern Pennsylvania pay if you want to. Learn about salaries, pros and cons of working for Blue Cross of Northeastern Pennsylvania directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
231 Blue Cross of Northeastern Pennsylvania employees in database. Find out everything there's to know about Blue Cross of Northeastern Pennsylvania employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Blue Cross of Northeastern Pennsylvania Employees
CMT (Viacom) August 2010 - Present
Bullhead Amplification, Inc. 2004 - Present
Blue Cross of Northeastern Pennsylvania 2007 - August 2010
EDS 2004 - 2007
TecWorks May 2004 - July 2006
Altria Corporate Services, Inc. / Philip Morris 2004 - 2006
Altria 2004 - 2006
Kraft / Nabisco 2001 - 2004
Nabisco May 1999 - May 2001
Skills
Programming, Music Production, Engineering, Audio Engineering, Songwriting, Audio Mixing, Mastering, HTML/XML, CSS, XSLT, jQuery, Project Management, ITIL, Web Development, ASP.NET, Databases, HTML, IT Management, Integration, Leadership, Management, SEO, SharePoint, Team Leadership, Testing, Web Applications, Windows Server, XML, Process Improvement
Education
King's College 1997 — 2001
B.S., Computer Science
Bishop Hoban 1993 — 1997
Northwest/Bishop Hoban
Wyoming Seminary
Hourigan, Kluger & Quinn July 2011 - Present
Blue Cross of Northeastern Pennsylvania February 2008 - July 2011
O'Donnell Law Offices July 2003 - February 2008
Skills
Personal Injury, Legal Writing, Legal Documents, Depositions, Document Review, Insurance Law, Filing, Product Liability, PACER, Trials, Litigation, Pleadings, Paralegals, Lexis, Document Drafting, Westlaw, Motions, CaseMap, Wordperfect, Litigation Support, Social Security..., Legal Assistance, Medical Malpractice, Personal Injury..., Torts, Timeslips, Legal Discovery, Notary Public, Litigation Management, Medical Records
Education
King's College 2007 — 2009
Master's degree, Health/Health Care Administration/Management
King's College 2002 — 2007
Bachelor of Arts (B.A.), Criminal Justice
Luzerne County Community College 2000 — 2002
Associate's degree, Legal Assistant/Paralegal
Geisinger Health System 2008 - 2012
Blue Cross of Northeastern Pennsylvania August 2005 - March 2008
Skills
Typing, Microsoft Office, ADP Payroll, IDX, Siemens, Telephone Skills, Multi Tasking, Supervisory Skills, Customer Service, Customer Support, Health Insurance, Claims Handling
Education
Wilkes Barre Votech 2008 — 2008
Essex County College 1999 — 1999
Elite Group Consulting May 2013 - Present
Blue Cross of Northeastern Pennsylvania January 2012 - May 2013
Blue Cross of Northeastern Pennsylvania June 2002 - December 2011
Blue Cross of Northeastern Pennsylvania April 1998 - May 2002
Paper Magic Group December 1997 - April 1998
Fleet Bank / Natwest / First Eastern Bank June 1992 - November 1997
Skills
Adjunct faculty..., Computer experience in..., Computer experience..., Microsoft Excel, Underwriting, Insurance, Claim, Banking, Analysis, Employee Benefits, Health Insurance, Software Documentation, Process Improvement, Strategic Planning, Property & Casualty..., Customer Service, Accounting, Workers Compensation, Risk Management, Leadership, Sales, Management, Reinsurance, Actuarial Science, Operations Management, Statistical Data..., Health Care Reform, Brokers, Finance, Medicare, Life Insurance, Health Savings Accounts, Healthcare, Professional Liability, Managed Care, Disability Insurance, Commercial Insurance, General Insurance, HIPAA, Medicaid, Term Life Insurance, HMO, Benefits Administration, Long-term Care, Access, Call Centers, Financial Analysis, Cross-functional Team..., Financial Risk, Marketing
Education
King's College 1992 — 1994
Masters Of Science, Finance
King's College 1988 — 1992
Bachelor Of Science, Business Administration / Minor Economics
Kemper Corporation April 2011 - Present
Kemper Corporation February 2008 - April 2011
Rite Aid October 2006 - February 2008
Rocky Mountain Movers June 1999 - August 2006
Blue Cross of Northeastern Pennsylvania April 1998 - February 1999
Raymour & Flanigan Furniture July 1997 - February 1999
Sallie Mae May 1995 - July 1997
Skills
Property & Casualty..., Insurance, Liability, General Insurance, Underwriting, Call Centers, Casualty, Insurance Licensing, Customer Service, Management, Dependable Team Player, Comfortable working..., Sales, Operating Budgets, Life Coaching, Energy Healing, Reiki, Personal Development, Emotional Intelligence, Mindfulness, Conscious Business, Licensed Life & Health..., Licensed Property &..., Fixed Annuities, Casualty Insurance
Education
King's College 1991 — 1995
Bachelor of Applied Science (BASc), Accounting
Rx Revenue Solutions January 2015 - Present
Family Planning Center August 2012 - Present
Omnicare Inc. February 2009 - February 2011
Blue Cross of Northeastern Pennsylvania February 2008 - January 2009
CVS Pharmacy June 2005 - February 2008
Skills
Pharmacy Consulting, Pharmacy Benefit..., Accounts Receivable, Training, Healthcare, Customer Service, Process Improvement, Data Entry
Education
Camden County College 2007 — 2009
Pre-Pharmacy Studies
Veritas, LLC May 2012 - Present
Commonwealth Health Corporation June 2005 - Present
Susquehanna Paving, LLC 2002 - 2006
Blue Cross of Northeastern Pennsylvania 1998 - 2002
LabCorp 1988 - 1998
Skills
Healthcare, Hospitals, Healthcare Management, Nursing, Research, EMR, PowerPoint, Healthcare Information...
Education
Misericordia University 2014 — 2016
Master's degree, Healthcare Informatics
Misericordia University 2002 — 2005
Bachelor of Science (BS), Registered Nursing/Registered Nurse
Highmark January 2012 - Present
Blue Cross of Northeastern Pennsylvania September 2007 - May 2010
Blue Cross of Northeast Pennsylvania February 2006 - September 2007
Blue Cross of Northeast Pennsylvania June 2003 - January 2006
Blue Cross of Northeast Pennsylvania December 1999 - May 2003
Blue Cross of Northeast Pennsylvania April 1990 - December 1999
Skills
Endevor, Tivoli Workload..., Dispatch, Advanced Function..., Elixir, Visual Source Safe, Mercator, ANSI x12, HIPAA 834
Education
James Madison University 2009 — 2010
Certified Manager, Certified Manager
Luzerne County Community College 1992 — 2004
2004Associates Degree; Certificate, CIS; Data Processing
West Side Area Vocational-Technical High School 1982 — 1986
Certificate, Data Processing
Cornerstone Diversified, Inc. September 1997 - Present
Blue Cross of Northeastern Pennsylvania 1984 - 1992
Hotel Sterling May 1979 - March 1980
Skills
Microsoft Word, Excel, Customer Satisfaction, Real Estate, Sales, Sales Management, Team Building, Customer Service, Inventory Management, Contract Negotiation, Project Management, Marketing, Market Research, Analysis, Management, Accounting, Time Management, Training
Education
Wake Technical Community College 2012 — 2012
Medical Coding certification, Medical Insurance Coding Specialist/Coder
Luzerne County Community College 1994 — 1996
General Studies
Bloomsburg University of Pennsylvania 1979 — 1980
Robert Half May 2015 - Present
Asurion August 2013 - May 2015
Physicians Group of Arizona July 2012 - July 2013
Blue Cross of Northeastern Pennsylvania December 2008 - July 2010
Spherion Corporation December 2003 - December 2007
IBM July 2002 - December 2003
Acxiom Corporation September 2001 - March 2002
Skills
Call Centers, Computer Hardware, Management, Process Improvement, Project Management, Team Building, Technical Support, Training, Databases, Software Documentation, Access, Active Directory, Information Technology, Networking, Vendor Management, Technical Recruiting, Leadership, Onboarding, Applicant Tracking..., Talent Acquisition, Internet Recruiting, Recruiting, Interviews, Hiring, Staffing Services, Customer Service, Sourcing, Screening Resumes, Coaching, Executive Search, Help Desk Support, Cold Calling, Employee Training, Sales, Employee Relations, Human Resources, College Recruiting, Temporary Placement, Contract Recruitment, Microsoft Office, System Administration, Resume Writing, Troubleshooting, SDLC, Team Leadership, Hardware, Performance Management, Time Management, Account Management, Screening
Education
Walden University 2008 — 2010
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.5
DeVry University Phoenix 1999 — 2002
Bachelor's degree, Computer Science, 3.0
Highmark January 2012 - June 2015
Blue Cross of Northeastern Pennsylvania 2007 - January 2012
Blue Cross of Northeastern Pennsylvania July 2005 - December 2011
Blue Cross of Northeastern Pennsylvania February 2004 - July 2005
Skills
Technical Support, Process Improvement, Active Directory, Windows Server, Microsoft Operating..., Remote Desktop, Desktop Deployment, Microsoft Office, Mac OS, Software Documentation, Visio, Disaster Recovery, Troubleshooting, System Administration
Education
King's College 1998 — 2002
Bachelor of Arts (BA), Mass Communication/Media Studies
Pennsylvania State University-Penn State Wilkes-Barre 2011 — 2012
Computer Science
Highmark January 2012 - Present
Blue Cross of Northeastern Pennsylvania March 2008 - January 2012
Commonwealth Telephone Enterprises, Inc. May 1997 - February 2008
Skills
System Administration, Change Management, VMware, Disaster Recovery, Windows, Windows Scripting, Active Directory
Education
King's College
Hanover Area School District April 2004 - Present
Hanover Area School District May 2006 - January 2015
Hanover Area School District May 1998 - May 2006
TMG Health April 2003 - April 2004
Blue Cross of Northeastern Pennsylvania June 1998 - April 2003
Computer Aid, Inc. May 1996 - June 1998
Computer Aid, Inc. January 1996 - May 1996
Skills
Windows, Troubleshooting, Citrix, Active Directory, DNS, Computer Hardware, System Administration, Windows Server, Network Administration, Microsoft Office, Windows 7, VMware, Servers, Network Security, Apple OS, Networking, Software Installation, Hardware, IT Operations, Laptops, Business Analysis, Databases, Group Policy, Database Administration, IT Management, Linux, Operating Systems, Help Desk Support, Information Technology, Server Administration, Computer Repair, DHCP, Workstations, Visual Basic, SQL, Red Hat Linux, HTML, Antivirus, Microsoft SQL Server, Printers
Education
Kutztown University of Pennsylvania 1993 — 1997
Bachelor of Science (BS), Computer and Information Sciences
Hanover Area School District 1980 — 1993
sanofi-aventis September 2011 - Present
sanofi pasteur April 2007 - September 2011
Blue Cross of Northeastern Pennsylvania February 2002 - February 2007
Wayne Memorial Health System May 1999 - February 2002
Commonwealth Telephone April 1998 - April 1999
CTE 1998 - 1999
Community Medical Center October 1996 - April 1998
Pope & Talbot October 1988 - April 1996
Skills
ITIL version 3, Vendor Management, Change Control, Process Improvement, Business Analysis, IT Management, Quality Assurance, IT Operations, IT Strategy, IT Service Management, Project Management, Change Management, Software Documentation, Databases, ITIL, Management, Outsourcing, Program Management, Disaster Recovery, Security, Strategy, Team Leadership, Troubleshooting, Data Center, Information Technology, Telecommunications, Cross-functional Team..., SDLC, Unix, Business Continuity, Project Portfolio..., Integration, Networking, Visio
Education
University of Scranton 2001 — 2005
MBA, Operations Management
King's College 1988 — 1992
BS, Computers and Information Systems
Penn State 1982 — 1986
Scranton Prep 1978 — 1982
Health First April 2015 - Present
Blue Cross of Northeastern Pennsylvania July 2001 - April 2015
Blue Cross of Northeastern Pennsylvania January 1996 - July 2001
Blue Cross of Northeastern Pennsylvania May 1994 - January 1996
Skills
Insurance, Office Management, Health Insurance, Employee Benefits, Outlook, Visio, Access, PowerPoint, HIPAA, Microsoft Office, Microsoft Excel, Customer Service, Database Administration, Software Documentation, Team Building, Healthcare, Process Improvement, Leadership, Customer Satisfaction, Project Management, Call Centers, Sales, Budgets, Managed Care, Microsoft Word, Team Leadership
Education
Luzerne County Community College 1989 — 1991
Associate's degree
University of Scranton
Psychology
Vive Health and Fitness October 2012 - Present
Mission Yoga December 2011 - Present
Blue Cross of Northeastern Pennsylvania August 2011 - Present
Balance Yoga and Wellness Studio January 2011 - Present
Work of Art Learning Center 2012 - 2012
Sicklers Bike n Sport Shop August 2005 - December 2010
VaxServe February 2007 - January 2008
Skills
Microsoft Office, Health, Public Speaking, Strategic Planning, Team Building, Children's Yoga, prenatal yoga, Yoga, Chair Yoga, Wellness Coaching
Education
King's College 2000 — 2004
BA, English Writing
LCCC 2001 — 2002
Personal Training and Nurtition
King's College August 2014 - Present
Laugh to Live, LLC August 2006 - Present
Blue Cross of Northeastern Pennsylvania December 1998 - May 2010
He's Not Prince Charming When.. January 2010 - January 2010
Peckville Chapter January 2001 - January 2002
Northeast Network January 1996 - January 2000
Times Shamrock Corporation September 1994 - September 1998
Skills
Motivational Speaking, Laughter Yoga, Stand-up Comedy, Creative Writing, Business Writing, Improvisational Comedy, Marketing Communications, Press Releases, Writing, Media Relations, Social Media Marketing, Publishing, Blogging, Marketing, Comedy, Stress Management, Public Speaking, Time Management, Leadership, Public Relations, Entertainment, Copy Editing, Event Planning, Editing, Advertising, Team Building, Proofreading, Fundraising, Corporate Communications, Strategic Communications, Storytelling, Nonprofits, Social Media, Feature Articles, Newsletters, Leadership Development, Social Networking, Publicity, Crisis Communications, Speech Writing, Newspapers, News Writing, Wellness, Copywriting, Books, Interviews, Facebook, Internal Communications, Marketing Strategy
Education
Marywood University 2000 — 2006
Masters, Communications
Penn State University 1989 — 1993
Bachelor's, Journalism
Bishop Hannan High School
Honors
Bishop Hannan High School
Mohegan Sun Pocono April 2010 - Present
Blue Cross of Northeastern Pennsylvania May 1997 - July 2007
Nabisco Biscuit Company May 1987 - July 1995
Skills
Microsoft Office, Customer Service, Microsoft Excel, Hospitality, Hospitality Industry, Team Building, Gaming Industry, Forecasting, Casino, Hotels, Food & Beverage, Resorts, Hospitality Management, Management, Budgets
Education
King's College 1983 — 1987
Bachelor of Science (BS), Accounting
James M Coughlin High School
InfoBionic, Inc. August 2014 - Present
BioTelemetry, Inc. August 2009 - August 2014
Blue Cross of Northeastern Pennsylvania April 2009 - August 2009
Enable Business Solutions LLC April 1997 - August 2009
Alita Pharmaceuticals March 2008 - April 2009
VIASYS Healthcare September 2001 - April 2008
Cardinal Health June 2007 - March 2008
Game Show Network April 1998 - September 2001
Sapias February 1999 - August 2001
EIS International June 1995 - April 1997
Skills
Integration, IT Strategy, Cloud Computing, Disaster Recovery, SaaS, Management, Data Center, Strategy, Business Development, Leadership, CRM, Program Management, Microsoft SQL Server, Telecommunications, Project Management, Business Process, Start-ups, Virtualization, Vendor Management, Software Development, ERP, Outsourcing, Change Management, Security, Business Continuity, Call Center, Mobile Devices, Process Improvement, eHealth, Innovator, Network Security, VoIP, ITIL, Quality Assurance, Testing, Compliance, Solutions Marketing, Wireless, EMR, Mobile Solutions, EHR, HIPAA, Social Media, Governance, Call Centers, Mergers & Acquisitions, Consulting, Executive Management
Education
Rensselaer Polytechnic Institute - The Lally School of Management and Technology 1990 — 1995
MBA, MBA MIS
Clarkson University 1986 — 1990
BS Electrical and Computer Engineering, Electrical and Computer Engineering
The Hartford April 2015 - Present
The Hartford October 2013 - April 2015
The Hartford July 2012 - October 2013
Travelers March 2011 - July 2012
Binghamton University August 2008 - May 2010
Blue Cross of Northeastern Pennsylvania July 2007 - August 2007
Skills
Insurance, Actuarial Science, Statistics, Pricing, Underwriting, Risk Management
Education
Binghamton University 2008 — 2010
M.A, Mathematical Sciences
King's College 2004 — 2008
B.A., Mathematics
Insalaco Development Group January 2011 - Present
Misericordia University January 2000 - Present
Blue Cross of Northeastern PA April 2010 - December 2010
Blue Cross of Northeastern Pennsylvania March 2003 - April 2010
Geisinger Health System September 1997 - April 1998
Skills
Microsoft Office, Thought Leadership, Strategic Planning, Healthcare, Budgets, Process Improvement, Business Analysis, Analysis, Change Management, Access, Team Building, SDLC, Project Management, Microsoft Excel, Visio
Education
Wilkes University 1988 — 1992
MBA, Finance
King's College 1975 — 1979
BS, Accounting
Metropolitan Life Insurance Company November 2010 - Present
MetLife November 2000 - November 2010
Blue Cross of Northeastern Pennsylvania 1998 - 2000
Connaught Labs 1990 - 1997
Commonwealth Telephone/C-TEC 1988 - 1990
Air Cargo, Inc 1984 - 1988
Skills
Vendor Management, SDLC, Insurance, PMP, Project Management, Software Development, Outsourcing, Requirements Analysis, IT Management, DB2, PMO, Enterprise Software, Software Project..., IT Strategy, Cross-functional Team..., Business Requirements, Visio, WebSphere Application..., Life Insurance, Project Portfolio..., Systems Analysis, SOA, Business Analysis
Education
King's College 1977 — 1984
Bachlor, Computers and Informations Systems/Business
Highmark Health June 2015 - Present
Blue Cross of Northeastern Pennsylvania April 2003 - June 2015
Skills
Insurance, Employee Benefits, Workers Compensation, Health Insurance, Underwriting, Healthcare, Managed Care, Medicare, HIPAA, Property & Casualty..., Brokers, Disability Insurance, Team Building, Vendor Management, Life Insurance, Call Centers, Leadership, Process Improvement, Training, Strategic Planning, Management, Customer Service, Change Management, Business Analysis
Education
Clarion University of Pennsylvania 1997 — 2002
Bachelor of Science (BS), Psychology
OneSource HR Solutions August 2015 - Present
Elite Group Consulting August 2011 - July 2015
Blue Cross of Northeastern Pennsylvania July 2008 - August 2011
Blue Cross of Northeastern Pennsylvania May 2007 - August 2011
Skills
Customer Service, Health Insurance, Insurance, Microsoft Office, Employee Benefits, Call Centers, Customer Satisfaction, Workers Compensation
Education
Luzerne County Community College 1999 — 2003
Associate's degree, Business Administration and Management, General
Blue Cross of Northeastern Pennsylvania February 2012 - Present
Blue Cross of Northeastern Pennsylvania May 2010 - March 2012
Blue Cross of Northeastern Pennsylvania October 2005 - May 2010
BlueCross of Northeastern Pennsylvania June 2000 - October 2005
BlueCross of Northeastern Pennsylvania January 1997 - May 2000
Skills
Leadership, Analysis, HIPAA, Health Insurance, Management, Managed Care, Strategy, Healthcare, Health Policy, Process Improvement, Business Process..., Hospitals, Medicare, Provider Relations, Healthcare Management, Coaching, Strategic Planning, Business Development, Change Management, Medicine, Program Management, Business Planning, Insurance, Healthcare Information..., Organizational..., Team Building, Health Care Reform, Physicians, Business Analysis, Executive Management, Leadership Development, Public Speaking, Employee Benefits, Human Resources
Education
King's College 1996 — 2000
MS, Health Administration, Health Care
University of Scranton 1991 — 1995
BS, Health Administration, Health Care, Business
The Williamsport Hospital Paramedic Training Institute 1988 — 1989
Certification, Paramedic
Cigna Healthcare December 2013 - Present
CIGNA Healthcare August 2011 - Present
CIGNA Healthcare July 2005 - July 2011
Blue Cross of Northeastern Pennsylvania January 2002 - June 2005
Skills
Health Insurance, Health Care Reform, Sales, Sales Presentations, Customer Service..., Service Delivery, Project Management, Workshop Facilitation, Marketing Communications, Call Centers, Employee Benefits, Managed Care, Account Management, Process Improvement, Claim, Healthcare, Customer Service, HIPAA, Coaching, Benefits Administration, Business Process..., Training, Marketing Strategy, Market Research
Education
King's College
Penn State University
American Asphalt Paving Co. February 2007 - Present
L.R. Costanzo November 2003 - April 2006
Blue Cross of Northeastern Pennsylvania March 1995 - November 2003
Skills
Microsoft Excel, QuickBooks, Peachtree, Maxwell, Forefront, Crystal Reports, FAS Asset Accounting, Payroll
Education
Luzerne County Community College 1986 — 1988
Associate's degree, Accounting
NTT DATA Americas July 2015 - Present
NTT DATA Americas April 2013 - July 2015
NTT DATA Americas December 2012 - March 2013
OptumInsight September 2011 - November 2012
CareSource Management Group August 2010 - September 2011
CareSource Management Group August 2008 - November 2010
CareSource Management Group July 2007 - August 2008
UnitedHealthcare February 2006 - July 2007
John Deere Health February 1998 - February 2006
Blue Cross of Northeastern Pennsylvania November 1995 - February 1998
Skills
Process Improvement, Managed Care, Insurance, Healthcare, Benefits Administration, HIPAA, Health Insurance, Team Building, Medicaid, Strategic Planning, Medicare, Cross-functional Team..., Claim, Operations Management, Customer Service, Management, Vendor Management, Software Documentation, Call Centers, Business Analysis, Leadership, Program Management
Education
University of Iowa - Henry B. Tippie College of Business 2000 — 2002
MBA
University of Southern California 1984 — 1986
MS, Systems Management
Southern Illinois University, Carbondale 1982 — 1984
BS, Industrial Technology
Bradley University 1979 — 1981
Pennsville 1976 — 1979
Comcast March 2015 - Present
Spectrum, A Certified Herman Miller Dealer 2010 - February 2015
Advanced Furniture Services 2007 - 2010
Blue Cross of Northeastern Pennsylvania 2004 - 2006
Corporate Express Business Interiors 1999 - 2006
Consultant 2003 - 2004
Skills
Project Management, Interior Design, Facilities Management, Space Planning, Customer Service, Project Planning, Customer Relations, Process Improvement, Move Management, AutoCAD, CAP Studio, Design Team Coordination, Operations Management, Vendor Management, Relationship Management, Furnishings, Furniture, New Business Development
Education
Art Institute of Philadelphia
Associate's, Interior Design
State of Vermont February 2015 - Present
State of Vermont April 2013 - February 2015
MBA HealthGroup March 2011 - February 2013
MBA HealthGroup November 2010 - March 2011
State of Vermont January 2004 - June 2009
Blue Cross and Blue Shield of Vermont 1998 - 2004
Blue Cross of Northeastern Pennsylvania January 1996 - October 1998
Home Nutritional Services, Inc. 1992 - 1994
Prudential Insurance 1981 - 1989
Skills
HIPAA, Healthcare Information..., EMR, HL7, EHR, Software Implementation, Health Information..., Healthcare, Healthcare Consulting, Project Management, Interface Builder, Statistical Data..., Meaningful Use, Healthcare Management, Informatics, Meditech, Healthcare Industry, Hospitals, Medicare, Software Documentation, CPOE, Revenue Cycle, Ambulatory, Clinical Research, Cerner, Practice Management, Epic Systems, Process Improvement, Interfaces, User Interface Design, Analysis, Training, Visio, Databases, EDI, Business Process, Data Analysis, Management, Insurance, Testing, Medical Billing, Business Analysis, MS Project, Enterprise Software, SAS, Program Management, Integration, SQL, HIT, Ambulatory Care
Education
Centenary College
BA, Business, Fine Art, Cum Laude
Messiah College
Blue Cross of Northeastern PA March 1999 - Present
Blue Cross of Northeastern Pennsylvania 1996 - 1999
Blue Cross of Northeastern Pennsylvania 1990 - 1996
Skills
Certified Public..., Business Strategy, Strategic Planning, Innovator, Calculated Risk Taker, Entrepreneurial spirit, Analytic, Servant Leadership, Visionary, Visionary Thinking, Building Relationships, Collaborative Problem..., Executive Management, Deal Execution, Financial Analysis, Team Leadership, Healthcare, Healthcare Management, Health Insurance, Health and wellness, Management Consulting, Strategy, Medicare, Mergers & Acquisitions, Analytics, Joint Ventures, Insurance, Leadership, Organizational..., Leadership Development, Due Diligence, Managed Care, Risk Management, HIPAA, Team Building, @Risk, Business Process..., Entrepreneurship, Workers Compensation
Education
Duke Fuqua School of Business 1993 — 1993
Executive Leadership Program, Executive Leadership, Strategic Planning and Decision Making, 40 hour program for executive preparation
King's College 1982 — 1984
Minor credits, Management Information Systems, General
Wilkes University 1973 — 1977
Bachelor of Science (B.S.), Accounting and Finance, Magna Cum Laude
The Law Office of Debra Ann Bolus 1999 - Present
Blue Cross of Northeastern Pennsylvania October 1998 - December 1999
Kaufmann and Associates September 1996 - September 1998
Skills
Litigation, Civil Litigation, Legal Research, Personal Injury, Legal Writing, Mediation, Family Law, Appeals, Commercial Litigation, Courts, Criminal Defense, Trial Practice, Product Liability, Wrongful Death, Arbitration, Insurance, Medical Malpractice, Trials, Torts, Licensing, Motions, Personal Injury..., Public Liability, Corporate Law, Automobile Accidents, Wills, Jury Trials, Hearings, Insurance Law, Social Security..., Appellate Practice, Civil Rights, Depositions, Estate Administration, Powers of Attorney, Elder Law, Legal Issues, White Collar Criminal...
Education
Thomas M. Cooley Law School 1986 — 1989
Doctor of Law (JD)
Marywood University 1982 — 1986
Bachelor of Science (BS), Psychology
Penn State University 1981 — 1982
United Way of Wyoming Valley March 2015 - Present
United Way of Wyoming Valley September 2013 - Present
Blue Cross of Northeastern Pennsylvania February 2011 - August 2013
Blue Cross of Northeastern Pennsylvania February 2008 - January 2011
Blue Cross of Northeastern Pennsylvania October 1997 - January 2008
Skills
Event Planning, Public Relations, Budgets, Analysis, Public Speaking, Marketing, Press Releases, Marketing Communications, Grants, Nonprofits, Program Management, Leadership
Education
Marywood University 2007 — 2009
Master of Arts, Communication Arts
King's College 2002 — 2006
Bachelor of Science, Human Resources Management
Fairchild Semiconductor November 2012 - Present
Fairchild Semiconductor May 2008 - November 2012
Fairchild Semiconductor December 2002 - May 2008
Blue Cross of Northeastern Pennsylvania July 1997 - December 2002
US Air Force January 1993 - January 1997
Skills
Human Resources, Manufacturing..., Self-directed Teams, Sales Operations, Public Speaking, Salesforce.com, Onboarding, Recruiting, Six Sigma, Employee Relations, Training, Process Improvement, HRIS, Management, Project Management, Change Management, Strategic Planning, Leadership Development, Team Building, Operations Management, Leadership, Customer Service, Semiconductors, Semiconductor Industry, Manufacturing, Program Management, Coaching, Lean Manufacturing, Deferred Compensation, Cross-functional Team..., Organizational..., Performance Management, Strategy, Sourcing, Process Engineering, SPC, Continuous Improvement, Business Process..., Talent Management, Vendor Management, Employee Engagement, Labor Relations, Personnel Management, Talent Acquisition, PeopleSoft, Employee Training, Applicant Tracking...
Education
Cornell University 2014 — 2014
Labor Negotiations
American Society for Quality 2008 — 2012
CSSGB, Six Sigma
Villanova University 2008 — 2009
Six Sigma / Lean Six Sigma
Marywood University 2001 — 2005
MBA, Finance
King's College 1998 — 2001
BS, Human Resources / Psychology
Blue Cross of Northeastern Pennsylvania January 2009 - Present
Blue Cross of Northeastern PA May 2006 - January 2009
Blue Cross of Northeastern PA August 2005 - May 2006
Blue Cross of Northeastern Pennsylvania June 2001 - August 2005
Wyoming Valley Health Care System March 2000 - June 2001
Skills
Employment Law, Joint Ventures, Litigation, Due Diligence, Privacy Law, Intellectual Property, Mergers, Contract Negotiation, Healthcare, Mediation, Contract Management, Commercial Litigation, Licensing, Insurance, Medicaid, Risk Management, Employee Benefits, Workers Compensation, Managed Care, Leadership, Corporate Law, Mergers & Acquisitions, Civil Litigation, Legal Assistance, Litigation Management, Human Resources, Litigation Support
Education
Villanova University School of Law 1992 — 1995
J.D.
King's College 1988 — 1992
B.S., Business Administration and English
Bishop Hoban 1984 — 1988
Blue Cross of Northeastern Pennsylvania July 2014 - Present
Sundance Vacations January 2014 - June 2014
Berkshire Hathaway GUARD Insurance Companies September 2013 - December 2013
Sallie Mae January 2013 - August 2013
Bank of America July 2012 - December 2012
Bank of America January 2011 - July 2012
Sovereign Bank January 2008 - January 2011
Johnson & Wales University August 2006 - January 2008
Bank of America Merrill Lynch September 2003 - January 2006
Citizens Bank September 2002 - September 2003
Skills
Insurance, Health Insurance, Customer Service, Microsoft Office, Call Centers, Microsoft Word, Microsoft Excel, Training, HIPAA, Outlook, Data Entry, Marketing, Time Management, Research, Customer Satisfaction, Loans, Sales
Education
Johnson & Wales University
Bachelor's degree, Paralegal Studies
University of Rhode Island
First American Equipment Finance May 2014 - Present
East Commerce Solutions, Inc October 2013 - May 2014
Blue Cross of Northeastern Pennsylvania November 2011 - October 2013
Skills
Training, Insurance, Business Analysis, Business Process..., Project Management, Process Improvement, Health Insurance, Microsoft Office, Customer Service, Provider Relations, Lead Generation, Pipeline Development, Networking, Relationship Management, Sales, Analysis, Leadership, Team Building, Management, Financial Analysis
Education
Mansfield University of Pennsylvania 2011 — 2014
Bachelor's degree, Business Administration and Management, General
Mansfield University of Pennsylvania 2007 — 2011
Bachelor of Science (B.S.), Business Administration and Management, General
Blue Cross of Northeastern Pennsylvania August 2004 - Present
Skills
Process Improvement, Leadership, Insurance, Software Documentation, Vendor Management, Call Centers, Healthcare, Microsoft Office, Project Management, Employee Training, Training Delivery
Education
Misericordia University 2015 — 2017
Master of Organizational Management- Human Resources, Human Resources Management and Services
Misericordia University 2011 — 2015
Bachelor of Business Administration (BBA), Business Administration and Management, General
New Life Management & Development July 2006 - September 2014
ParenteBeard LLC (now Baker Tilly) 2004 - 2006
KPMG January 1999 - August 2004
Blue Cross of Northeastern Pennsylvania December 1994 - December 1998
Thomas Jefferson University Hospital June 1993 - October 1994
Education
King's College 1995 — 1998
Master of Science, Health Care Administration
King's College 1989 — 1993
Bachelor of Science, Accounting
Paul Hastings April 2008 - June 2011
Barnes & Noble November 2007 - January 2008
Telerx February 2007 - October 2007
ManpowerGroup January 1999 - September 2007
Bank of America September 2004 - August 2006
Blue Cross of Northeastern Pennsylvania August 2004 - November 2004
Skills
Customer Service, Employee Benefits, Data Entry, Research, Problem Solving, Outlook, Time Management, Online Research, Process Improvement, Telephone Skills, Team Building, Insurance, Phlebotomy, EKG, Medical Assisting, Medical Coding, Medical Billing
Education
McCann School of Business and Technology 2014 — 2015
Associate of Arts and Sciences (AAS), Medical/Clinical Assistant
Penn State University 2011 — 2013
A.A.S., Science, Biology
HCCC 2009 — 2011
Nursing
Penn State University 1996 — 1996
Computer Science
Anthem, Inc. March 2015 - Present
Anthem, Inc. February 2012 - Present
Anthem, Inc. January 2009 - April 2012
Anthem, Inc. February 2008 - January 2009
Anthem, Inc. May 2007 - February 2008
National Coalition for Cancer Survivorship 2000 - 2007
NCQA 1995 - 2000
Fairfax Radiological Consultants, PC January 1990 - January 1995
Blue Cross of Northeastern Pennsylvania January 1988 - January 1990
Skills
Executive Management, Team Leadership, Web, Information Security..., Building Relationships, Writing, Risk Assessment, Client Relations Skills, Strategy, Information Security, Cross-functional Team..., Vendor Management, Health Insurance, Leadership, Project Management, HIPAA, Mergers, IT Strategy, SDLC, Health Policy, Management, Project Portfolio..., Healthcare, Team Building, Budgets, Healthcare Industry, IT Management, PMO
Education
The George Washington University 1992 — 1995
MBA, Health Care Marketing
Dickinson College 1984 — 1988
Bachelor of Arts, Economics / Political Science
Highmark Blue Cross Blue Shield November 2013 - Present
Blue Cross of Northeastern Pennsylvania January 2013 - November 2013
Blue Cross of Northeastern Pennsylvania January 2012 - January 2013
Skills
Insurance, Process Improvement, Health Insurance, Employee Benefits, Managed Care, HIPAA
Education
Misericordia University 2012 — 2015
Bachelor of Business Administration (B.B.A.), Marketing
Bloomsburg University of Pennsylvania
Independence Blue Cross September 2015 - Present
Highmark Inc. 2014 - Present
Blue Cross of Northeastern Pennsylvania 2012 - 2014
Blue Cross of Northeastern Pennsylvania 2009 - 2012
Skills
Public Policy, Government Relations, Health Insurance, Federal Government..., Legislative Affairs, Legislative Research, Strategic Communications, State Government, Policy Analysis, Health Care Reform, Health Care Regulation, Health Plan Operations, Coalitions
Education
Wilkes University
Master of Business Administration (M.B.A.)
King's College
Bachelor's Degree, Communication and Media Studies
Home Yoga & Barre, LLC May 2015 - Present
Sage Yoga January 2015 - Present
Advocare Wellness November 2014 - Present
Blue Cross of Northeastern Pennsylvania February 2014 - Present
Breathe Love Do Yoga January 2014 - Present
Inner Peace Health Healing & Wellness December 2013 - Present
FunFitFashionable Blog September 2011 - Present
Wilkes Barre Family YMCA March 2014 - April 2015
TABcom,LLC November 2012 - March 2013
TABcom,LLC August 2011 - November 2012
Skills
Online Marketing, Social Media Marketing, Competitive Analysis, Microsoft Office, Outlook, Blogging, Health & Fitness Writing, SEO, Social Media, Leadership, Facebook, Advertising, Marketing Strategy, Marketing
Education
King's College 2007 — 2011
Bachelor's degree, Marketing
Dallas High School 2004 — 2007
Grainger February 2015 - Present
Lawson Products October 2011 - February 2015
Grainger November 2003 - July 2009
WBRE-TV/WYOU-TV October 2001 - November 2003
Blue Cross of Northeastern Pennsylvania October 1997 - October 2001
Skills
Sales Process, Sales Operations, Cold Calling, Account Management, Sales Management, Direct Sales, Sales, Key Account Management, Sales Presentations, B2B, Selling, New Business Development, Inventory Management, Logistics, Pricing, Solution Selling, Forecasting, Negotiation, Customer Retention, Contract Negotiation, Supply Chain, Supply Chain Management, Warehousing
Education
Bloomsburg University of Pennsylvania 1993 — 1996
Bachelor of Arts (BA), Secondary Education and Teaching
Lafayette College 1991 — 1993
Chemical Engineering
eLoyalty, a TeleTech Company March 2015 - Present
TEKsystems July 2013 - December 2014
American Express July 2006 - December 2011
EMX, Inc, 2002 - 2006
Blue Cross of Northeastern Pennsylvania 1998 - 2002
NatWest/Fleet PA Services, Inc. 1995 - 1998
Skills
Requirements Analysis, Business Analysis, Call Center, Software Development, Integration, Vendor Management, Visio, Software Project..., PMP, Software Documentation, Disaster Recovery, Call Centers, Project Management
Education
Collin County Community College 1984 — 1986
Business Administration and Management, General
Richland Community College 1984 — 1984
Business Administration and Management, General
Plano Senior High School
High School Diploma
Blue Cross of Northeastern Pennsylvania February 2007 - Present
Hanover Area School District December 2011 - Present
Pride Mobility Products January 2000 - February 2007
Skills
Insurance, Health Insurance, Process Improvement, Managed Care, Employee Benefits, Business Process..., Vendor Management, SDLC, Risk Management, Call Centers, Business Analysis, Underwriting, Medicare, Change Management, HIPAA, Enterprise Risk..., Project Management, Strategic Planning, Team Building, Healthcare, Training
Education
King's College
Bachelor of Science (BS), Business Administration and Management, General
Shippensburg University of Pennsylvania
Navient January 2015 - Present
Blue Cross of Northeastern Pennsylvania September 2008 - December 2014
Luzerne County Community College December 2010 - January 2011
Blue Cross of Northeastern PA April 2007 - September 2008
Blue Cross of Northeastern PA February 2001 - April 2007
Skills
Healthcare, Quality Assurance, Public Speaking, Data Analysis, Teaching, Research, Access, Leadership Development, Leadership, Visio, Microsoft Office, Training, Process Improvement, HIPAA, Health Insurance, Team Building, Business Process..., Customer Service, Strategic Planning
Education
College Misericordia 2005 — 2007
Business Administration, Business Administration and Management, General
Luzerne County Community College 1998 — 2002
Criminal Justice, Criminal Justice and Corrections
Luzerne County Community College
Medical Coding Specialist, Criminology
Rivers Casino December 2011 - Present
Blue Cross of Northeastern Pennsylvania 2007 - 2011
Fletcher Allen Health Care 2001 - 2007
Burlington, VT 2001 - 2006
Skills
Employee Benefits, Onboarding, Employee Relations, Talent Acquisition, Benefits Administration, Talent Management, Performance Management, HRIS, Deferred Compensation, New Hire Orientations, Process Improvement, Insurance, Customer Service, Human Resources
Education
Miami University 1974 — 1976
Master of Science, Human Resource Management
Miami University 1970 — 1974
Bachelor of Arts, Psychology
Lehigh Valley Health Network (formerly Greater Hazleton Health Alliance) May 2011 - March 2015
Blue Cross of Northeastern Pennsylvania 2006 - November 2010
Northeast PA Unit of the Arthritis Foundation 2003 - 2006
Skills
Healthcare Management, Hospitals, Healthcare, Physician Relations, Medical Terminology, Nonprofits, Public Speaking, Strategic Planning, Medicare, Leadership, Team Building, Budgets, Healthcare Information..., Community Development, Press Releases, Volunteer Management, Event Planning, Community Health, Event Management, Grant Writing, Fundraising, Marketing, Program Management, Management, Social Media, Project Management, Public Relations, Customer Service, Crisis Communications, Advertising, Strategic Communications, Microsoft Excel, Sponsorship, Newsletters, Media Relations, Speech Writing, Community Outreach, Internal Communications, International Relations
Education
Dallas High School
King's College
Bachelor of Science (B.S.), Gerontology
Luzerne County Community College
Associate's degree, General Studies
Blue Cross of Northeastern Pennsylvania November 2014 - Present
Bank of America October 2011 - Present
Skills
Sales, Management, Public Speaking, Customer Service, Insurance, Event Planning, Outlook, Research, Time Management
Education
Fuller Theological Seminary 2006 — 2008
Master of Arts (M.A.), Theology
TMG Health March 2012 - Present
TMG Health September 2005 - March 2012
Blue Cross of Northeastern Pennsylvania 2003 - 2005
Blue Cross of Northeastern PA 2001 - 2003
Blue Cross of NEPA 1990 - 2001
Skills
Compliance, Medicare Part D, Medicare Advantage, HIPAA, Privacy Compliance, Subrogation, Medicare, Team Building, Healthcare, Claim, Health Insurance, Health Policy, Fraud, Medicaid, Insurance, Healthcare Information..., Healthcare Management, Managed Care, Process Improvement, Leadership
Education
King's College
Master's Degree, Health/Health Care Administration/Management
King's College
Bachelor's Degree, Business Administration and Management, General
LCCC
Associates, Paralegal Studies
Geisinger Health System December 2013 - Present
Geisinger Health System - Community Medical Center March 2013 - March 2014
Geisinger Health System/Xg Health Solutions August 2011 - March 2013
Blue Cross of Northeastern Pennsylvania August 2010 - July 2011
Blue Cross of Northeastern Pennsylvania July 2009 - August 2010
FEGS June 2006 - July 2009
Deloitte December 2004 - June 2006
NADAP November 2000 - December 2004
NADAP November 1999 - November 2000
Skills
Human Resources, Training, Software Documentation, Employee Relations, Leadership, Management, Performance Management, Analysis, Policy, Employee Benefits, Strategy, Budgets, HRIS, Onboarding, Administrative..., Administrative...
Education
Madison Area Technical College
Associate's Degree, Applied Science
United Methodist Homes- Wesley Villiage Campus July 2011 - Present
Marywood University January 2012 - May 2012
Community Medical Center February 2011 - May 2011
Veteran's Affairs Medical Center, Wilkes Barre, PA September 2010 - November 2010
North East Dietetic Association August 2010 - August 2010
Blue Cross of Northeastern Pennsylvania July 2010 - August 2010
Camp Setebaid Services, Berwick, PA July 2010 - August 2010
Blue Cross July 2010 - August 2010
Junior League of Scranton April 2010 - April 2010
North East Dietetic Association November 2009 - November 2009
Skills
Nutrition Education, Diabetes, Clinical Research, Medical Nutrition..., Adolescents, Nutritional Counseling, Long Term Care
Education
Marywood University
Master of Science (M.S.), Nutrition and Dietetics
Kutztown University of Pennsylvania 2001 — 2005
BS, Elementary and Early Childhood Education
Highmark Inc. October 2014 - Present
Blue Cross of Northeastern Pennsylvania August 2011 - October 2014
Reading Symphony Orchestra May 2010 - July 2010
La Campagna Restaurant June 2005 - June 2010
Berks Visiting Nurse Association January 2010 - May 2010
Northampton Community College May 2009 - August 2009
Northampton Community College June 2008 - July 2008
Skills
Event Planning, Fundraising, Public Relations, Press Releases, Proposal Writing, Event Management, Social Media, PowerPoint, Grant Writing, Advertising, Newsletters, Editing, Leadership, Marketing, Public Speaking
Education
Universidad Complutense de Madrid 2010 — 2010
Certificate, Spanish Language
Wizard University 2010 — 2010
Portuguese Language
Kutztown University of Pennsylvania 2009 — 2010
B.A, Speech Communication
Northampton Community College 2006 — 2009
Associates of Arts, General Studies
Bangor Area High School 2002 — 2006
UPS Supply Chain Solutions April 2003 - Present
Blue Cross of Northeastern Pennsylvania April 1997 - May 2000
Nabisco January 1977 - June 1996
Skills
Financial Accounting, Business Process..., Forecasting, Process Improvement, Financial Reporting, Accounting, Finance, Accounts Receivable, Financial Analysis, Logistics, Cross-functional Team...
Education
Wilkes University 1978 — 1981
Master's degree, Accounting and Finance
King's College 1971 — 1975
Bachelor of Business Administration (B.B.A.), Business/Managerial Economics
XPrep Learning Solutions September 2015 - Present
JetsTwit.com August 2009 - Present
Stoney Creek Creative, LLC September 2013 - September 2015
Manassy Media Group, L.L.C. October 2009 - September 2015
Community Health Systems October 2010 - June 2013
Blue Cross of Northeastern Pennsylvania October 2001 - May 2010
epix Internet Services May 1995 - October 2001
Penn State University January 1998 - May 2001
Picatinny Arsenal 1991 - 1995
Skills
Inbound Marketing, Social Media, Digital Marketing, Online Marketing, Entrepreneurship, E-commerce, Strategy, SEO, Management, SDLC, Leadership, Marketing, Business Strategy, Content Management, User Experience, Software Project..., Marketing Strategy, Project Management, Change Management, Analytics, SharePoint, Team Leadership, Information Technology, Blogging, Web Development, Social Media Marketing, Maintenance Management, Enterprise Software, Wordpress, Software Development, Strategic Planning, Social Networking, Team Building, User Experience Strategy, Web Analytics, Consulting, Process Improvement, New Business Development, Public Speaking, Email Marketing, Facebook, Sales, Training, Customer Service, Networking
Education
King's College 1991 — 1995
BS, Computer and Information Systems
Pope John XXIII Regional H.S. 1987 — 1991
Armstrong World Industries November 2014 - Present
Armstrong World Industries September 2009 - November 2014
Armstrong World Industries February 2008 - September 2009
Winmill Software April 2007 - February 2008
Armstrong World Ind April 2005 - April 2007
Blue Cross of Northeastern Pennsylvania 2002 - 2003
Skills
Project Management, Databases, IT Strategy, Requirements Analysis, SDLC, IT Management, SQL, Visio, Process Improvement, JavaScript, SharePoint, XML, InfoPath, Business Analysis
Education
University of Pittsburgh 2003 — 2005
MS, Information Science
King's College 1999 — 2003
BS, Computer Science
SIM RLF
SIM RLF
TMG Health October 2014 - Present
Highmark Health Solutions March 2014 - October 2014
Highmark January 2012 - February 2014
Blue Cross of Northeastern Pennsylvania June 2000 - December 2011
Blue Cross of Northeastern PA 2000 - 2005
UnitedHealthcare June 1995 - June 2000
Skills
Call Center, Vendor Management, Visio, Process Improvement, Windows Server, Project Management, Databases, Cisco Technologies, Security, Business Analysis, Troubleshooting, Team Leadership, Integration, Software Documentation, Team Building, ACD Management, NICE Call Recording, IVR, Genesys Framework, Good Mobile Messaging, Wireless, Nuance Notification Hub..., Open Speech Attendant..., Contact Centers, Business Objects, Crystal Reports 10.0, Call Centers, Aspect ACD, Nuance, Genesys, Telecommunications, Software Installation, ACD, Managed Services, Management, System Deployment, Information Technology, Servers, Analysis, Disaster Recovery, IT Management, Avaya, Data Center, System Administration, Networking, Telephony, SharePoint, Active Directory, VoIP
Education
King's College 1989 — 1992
Accounting
Pittston Area 1985 — 1989
College/University Preparatory and Advanced High School/Secondary Diploma Program
Blue Cross of Northeastern Pennsylvania March 2011 - Present
Skills
ASP.NET, ASP.NET MVC, AJAX, Microsoft SQL Server, CSS, jQuery, SQL, VB.NET, XML, HTML 5, Information Architecture, JavaScript, JSON, PHP, Windows Server, Software Development, Web Services, Databases, Systems Analysis, Usability, HIPAA
Education
King's College 2004 — 2008
B.S., Computers and Information Systems
Quintiles August 2005 - Present
Innovex August 2005 - February 2007
Blue Cross of Northeastern Pennsylvania June 2002 - August 2005
TLC Home Health Care May 2001 - June 2002
Northeast Health and Hospice March 2001 - May 2001
Dr. Jude F. Sidari September 1999 - March 2001
Interim HealthCare June 1998 - September 1999
Penn Care at Home January 1991 - May 1998
Presbyterian Medical Center May 1988 - January 1991
Skills
Managed Care, Neurology, Cardiology, Diabetes, Healthcare, Pharmaceutical Industry, Pharmaceutical Sales, Nursing, Hospitals, Nursing Education, Primary Care
Education
Misericordia University 2001 — 2006
MS, Organizational Management
University of Pennsylvania 1984 — 1988
BSN, Nursing
Evans HR Services, LLC January 2007 - Present
Horizons Networking Chapter - BNI August 2011 - June 2013
Blue Cross of Northeastern Pennsylvania March 1998 - December 2006
Skills
Employee Relations, Talent Acquisition, Leadership Development, Public Speaking, Organizational..., Team Building, Hiring, Coaching, Training, Human Resources, Recruiting, Policy, HR Consulting, Leadership, Insurance, Management, Process Improvement, Talent Management, Interviews, Onboarding, Personnel Management, Conflict Resolution, Performance Management, Customer Service, Employment Law, Employee Benefits, Marketing, Sourcing, Employee Engagement, Strategic Planning, Deferred Compensation, Succession Planning, Workers Compensation, New Hire Orientations, HRIS, Benefits Administration
Education
Misericordia University
Montage Deer Valley August 2014 - Present
Montage Deer Valley - The Athens Group June 2013 - August 2014
Cornell University School of Hotel Administration May 2012 - May 2013
Mirror Lake Inn Resort and Spa July 2011 - March 2012
Beaver Run Resort June 2010 - July 2011
Beaver Run Resort April 2010 - June 2010
Beaver Run Resort July 2009 - April 2010
Boston College September 2005 - May 2009
Babson College May 2008 - June 2008
Blue Cross of Northeastern Pennsylvania 2007 - 2007
Skills
Resorts, Customer Service, Hospitality, Public Speaking, Hotels, Hospitality Industry, Hospitality Management, Hotel Management, Microsoft Excel, Management, Event Management, Entrepreneurship, Event Planning, Revenue Analysis, Human Resources, Food & Beverage, Front Office, Tourism, Catering, Property Management..., Restaurant Management
Education
Cornell University 2012 — 2013
Master of Management in Hospitality, Hotel Administration
Boston College 2005 — 2009
BA, Economics
Babson College 2008 — 2008
BusinessEdge
Scranton Prep
MedHOK Healthcare Solutions January 2013 - Present
Johnson & Johnson July 2011 - January 2013
MEDecision May 2002 - July 2011
Barnett International 2000 - 2002
Independence Blue Cross 1997 - 2000
Blue Cross of Northeastern Pennsylvania 1995 - 1997
Skills
Healthcare, Salesforce.com, Strategic Planning, Process Improvement, Business Development, RFP, Cross-functional Team..., Account Management, New Business Development, Managed Care, Product Management, Strategy, Healthcare Information..., Sales, Management, Sales Process, Sales Operations, Proposal Writing, Marketing, Leadership, CRM
Education
Bloomsburg University of Pennsylvania 1988 — 1992
Bachelor of Science (BS), Marketing
HM Health Solutions Inc. January 2012 - Present
Blue Cross of Northeastern Pennsylvania 2000 - January 2012
Blue Cross of Northeastern Pennsylvania April 1996 - December 1999
Capital Blue Cross January 1995 - April 1996
Offset Paperback Manufacturers, Inc July 1990 - January 1995
Skills
VPN, Cisco Technologies, Troubleshooting, WAN, Disaster Recovery, Cisco Routers, EIGRP, Networking, VMware, BGP, Citrix, Network Security, VDI, CCNA, Software Installation, Integration, Cisco Switches, Cisco ASA/Firewalls, Cisco ACS, Routing, Network Administration, Software Documentation, SDH, ASA, Cisco Nexus, Wireshark, OSPF, Data Center, Budgets, Firewalls, Sonet, 6500 Series VSS, Cisco Nexus 5k and 7k, WildPackets, Gigamon, IT Budgeting, WAN/LAN Design, HP Openview NNM 7.53 &..., Project Planning, DataCenter Design, VMware Infrastructure, SAN, Cisco ASA
Education
King's College 1990 — 1995
BS, Computer Science
Lackawanna College August 2015 - Present
Prudential Financial December 2013 - Present
Blue Cross of Northeastern Pennsylvania March 2013 - December 2013
Blue Cross of Northeastern Pennsylvania August 2008 - March 2013
TMG Health July 2007 - July 2008
babyage.com December 2006 - July 2007
Commonwealth Telephone Company 2000 - 2002
Skills
Access, Data Analysis, Accounting, SQL, Management, Databases, General Ledger, Microsoft Excel, Auditing, Servers, VBA, Visual Basic, Networking, Finance, Accounts Payable, Account Reconciliation, Process Improvement, Visio, Business Analysis, Systems Analysis, Project Management, Sage FAS, Sage CIP, Sage ERP 500, Sage Active Planner, Sage Advanced..., Analysis, Microsoft SQL Server
Education
Marywood University
Master of Science (M.S.), Financial Information Systems
Wilkes University
Bachelor of Business Administration (BBA)
Luzerne County Community College
Associate of Arts and Sciences (AAS), Information Technology
Blue Cross of Northeastern Pennsylvania March 2000 - Present
Blue Cross of Northeastern Pennsylvania May 1997 - March 2000
Education
Kutztown University of Pennsylvania 1992 — 1993
Telecommunicatons
Luzerne County Community College 1990 — 1992
Associates, Telecommunicatons
Sanofi Pasteur January 2011 - Present
Biltmore Technologies July 2009 - Present
Slick Systems November 2008 - March 2009
Blue Cross of Northeastern PA July 2007 - February 2009
Blue Cross of Northeastern Pennsylvania June 2003 - July 2007
BCNEPA March 2002 - June 2003
Blue Cross of NEPA November 1999 - March 2002
BCNEPA May 1998 - November 1999
King's College January 1996 - May 1999
BCNEPA May 1997 - December 1997
Skills
Visio, Cluster, Hardware, Project Management, Scripting, Visual Studio, System Administration, Active Directory, Windows Server, Group Policy, Microsoft Exchange, VMware, IIS, Unix, Business Analysis, DHCP, Troubleshooting, Microsoft Servers, ITIL, DNS, VMware ESX, SharePoint, Servers, Forefront, vSphere, WINS, JavaScript, Microsoft Technologies, Terminal Services, Integration, Blackberry Enterprise..., Disaster Recovery, Windows, ASP, Visual Basic, Networking, Microsoft SQL Server, SQL, Cisco Technologies, Databases, Process Improvement, Software Documentation, VMware vSphere, Powershell, SDLC, Citrix Metaframe, VBScript, TMG, Software Development, DFS
Education
King's College 1996 — 1999
BS, Computer Science
Carnegie Mellon University 1994 — 1996
BS, Electrical and Computer Engineering
Wyoming Valley West High School 1991 — 1994
Matawan Regional High School 1990 — 1991
Retired Early June 2015 - Present
Geisinger Health Plan July 2006 - June 2015
Geisinger Health Plan July 2006 - April 2011
Blue Cross of Northeastern Pennsylvania May 2002 - October 2005
Blue Cross of Northeastern Pennsylvania April 1972 - May 2002
Skills
Healthcare, Health Insurance, Insurance, Employee Benefits, Managed Care
Education
King's College
Business Administration
Luzerne County Community College
Business Administration
Highmark June 2011 - Present
Blue Cross of Northeastern Pennsylvania May 2002 - June 2011
Skills
Health Insurance, Actuarial Science, Insurance, Employee Benefits, Managed Care, Medicare, Underwriting, Access, Risk Management, Workers Compensation, Financial Analysis, Internal Audit, Life Insurance, HIPAA, Healthcare, Property & Casualty..., Data Analysis
Education
Elizabethtown College 1998 — 2002
xG Health Solutions February 2014 - Present
xG Health Solutions February 2013 - February 2014
Geisinger Health Plan March 2011 - January 2013
Penn Millers Insurance Company November 2007 - March 2011
Blue Cross NEPA October 2004 - April 2007
Blue Cross of Northeastern Pennsylvania January 2002 - October 2005
Skills
Insurance, Microsoft Office, Web Analytics, Microsoft SQL Server, Microsoft Excel, E-business, SQL Server, Affordable Care Act, Accountable Care..., Microsoft Applications, Medical Cost Management, CMS/CMMI Demonstration..., Medical Expense Trending, Predictive Modeling, Analysis, Analytics, Strategy, Health Insurance, Medicare, Healthcare, HIPAA, Actuarial Science, Process Improvement, New Business Development, Data Analysis, Requirements Gathering, Risk Management, Commercial Insurance, Health Care Reform, Leadership, Project Management, SharePoint, Crystal Reports, Financial Analysis, SQL, Vendor Management, Program Management, Healthcare Information..., Business Intelligence, Strategic Planning, Systems Analysis, Financial Modeling, Claim, Business Analysis, Software Documentation
Education
Wilkes University 2006 — 2008
Master of Business Administration (M.B.A.), Business, 4.0
James M. Coughlin High School 2004 — 2007
High school, College Prep
America's Health Insurance Plan 2002 — 2004
Health Insurance Associates, Health Insurance
Bloomsburg University of Pennsylvania 1997 — 2000
BA, Mathematics
Sanofi Pasteur July 2002 - Present
Scoil Rince na Connemara 2000 - Present
Merck 2001 - 2002
Blue Cross of Northeastern Pennsylvania 1994 - 2000
Skills
cGMP, Chemistry, Analytical Chemistry, HPLC, Validation, GMP, Purification, Biotechnology, FDA, Lifesciences, Drug Development, Technology Transfer, Pharmaceutical Industry
Education
KTH Royal Institute of Technology 1986 — 1992
Phil Lic., Physical Chemistry
East Stroudsburg University of Pennsylvania 1981 — 1985
Bachelor of Science, Chemistry
Blue Cross of NEPA Systems Security Analyst & DRBlue Cross of Northeastern PA1996 - Present
Blue Cross of Northeastern Pennsylvania 1994 - Present
Blue Cross of Northeast PA 1994 - Present
Blue Cross of Northeastern PA 1995 - 2009
Education
King's College 1999 — 2005
Delaware Valley Healthcare Council of HAP 2015 - Present
Blue Cross of Northeastern Pennsylvania September 2011 - February 2015
PA Department of Public Welfare August 2007 - September 2011
PA Department of Public Welfare-Bureau of Program Integrity 2005 - 2007
PA Department of Public Welfare-Bureau of Program Integrity 2005 - 2007
Highmark Blue Cross Blue Shield 1994 - 2000
CIGNA Group Insurance 1991 - 1994
Education
Temple University - James E. Beasley School of Law 1986 — 1989
Hampton University 1983 — 1985
BA, Mass Media Arts
Northeast High School
Geisinger CMC October 2013 - Present
Blue Cross of Northeastern Pennsylvania January 2013 - October 2013
Blue Cross of Northeastern PA May 2011 - December 2012
Blue Cross of Northeastern PA August 2007 - August 2010
Allied Services March 1991 - August 2007
Allied Services 1993 - 2000
Uniforce Temporary Service May 1990 - January 1991
Skills
Affirmative Action, Insurance, Employment Law, Talent Management, Employee Benefits, Leadership, Career Development, Payroll, Interviews, Human Resources, Health Insurance, Process Improvement, Talent Acquisition, Temporary Staffing, HRIS, Onboarding, Recruiting, Employee Relations, Coaching, Management, Performance Management, Team Building, Applicant Tracking..., New Hire Orientations, Benefits Administration, Succession Planning, FMLA, Employee Engagement
Education
Marywood University 1986 — 1990
Bachelor of Arts, Health Services Administration
Geisinger Wyoming Valley September 2013 - Present
Blue Cross of Northeastern Pennsylvania September 2009 - September 2013
Parente Randolph July 2005 - September 2009
Skills
Internal Controls, Accounting, Financial Reporting
Education
King's College 2003 — 2005
Bachelor's, Accounting
Critical Thinking Company July 2015 - Present
Red Nucleus September 2013 - July 2015
Independent Contractor May 2013 - September 2013
WPP - HealthAnswers Education 2009 - 2013
WPP - HealthAnswers Education 2005 - 2009
Carnes Communications / HealthAnswers Inc. 1999 - 2005
McKesson HBOC 1997 - 1999
Blue Cross of Northeastern Pennsylvania 1995 - 1997
Skills
Training, Instructional Design, Content Development, E-Learning, Pharmaceutical Industry, Leadership, Healthcare, Instructor-led Training, Proposal Writing, Needs Analysis, Program Management, Curriculum Development, Marketing, Blended Learning, Learning Management, Technical Writing, Staff Development, Adult Education, Training Delivery, Learning Management..., Educational Leadership, Management, Leadership Development, Multimedia, Pitch Development, Project Management, Change Management, Public Speaking, Organizational...
Education
Bloomsburg University of Pennsylvania 1990 — 1994
BA, Communications, Mass Media, Technology in Communication, Marketing
HarperCollins Publishers March 2015 - Present
Blue Cross of Northeastern Pennsylvania April 2012 - March 2015
Western Land Services, Inc. October 2011 - April 2012
Pets United May 2008 - October 2011
Skills
SharePoint, CSS, JavaScript, Microsoft SQL Server, Web Development, HTML, VB.NET, Project Management, ASP.NET, E-commerce, C#, T-SQL, Visual Studio, Crystal Reports, Google Analytics, Web Analytics, IIS, AJAX, SQL, XML
Education
King's College 2005 — 2009
Geisinger Community Health Services March 2011 - Present
Blue Cross of Northeastern Pennsylvania February 1997 - January 2011
Blue Cross of Northeastern Pennsylvania October 1996 - February 1997
Blue Cross of Northeastern Pennsylvania August 1995 - October 1996
Blue Cross of Northeastern Pennsylvania July 1994 - August 1995
Skills
Quality Driven, Detail Oriented, Organized and Efficient
Education
King' College 1994 — 1996
M.S. Certificate Program, Health Care Management
King's College 1989 — 1993
Bachelor of Arts in 1993, Psychology
Bishop Hoban High School 1985 — 1989
College Preperatory
Inova Health System September 2009 - Present
Inova Health System January 2005 - September 2009
United Healthcare May 2003 - January 2005
HealthSouth March 2002 - May 2003
Children's National Medical Center September 1997 - March 2002
Medaphis Physician Services/PerSe Technologies September 1996 - September 1997
Blue Cross of Northeastern Pennsylvania May 1992 - September 1996
Skills
Healthcare Management, Managed Care, Network Development, Medicaid, Healthcare, Medicare, Hospitals, Healthcare Consulting, Provider Relations, Revenue Cycle, Healthcare Information..., Health Policy, HIPAA, Health Insurance, Healthcare Industry, Program Development, Health Plan Operations, Government Programs, Healthcare Analytics, Team Leadership, Physicians, Process Improvement, EHR, Credentialing, Physician Relations, Quality Improvement, Strategic Planning, Inpatient, Leadership, Medicine, Home Care, HMO, Medical Compliance, Practice Management, Acute Care, Orthopedic
Education
University of Scranton 1996 — 1999
MS, Health Administration
Indiana University of Pennsylvania 1988 — 1992
BS, Business Administration and Management, General
Scranton Preparatory School 1984 — 1988
Highschool, College Preparatory
Beyer Consulting November 2007 - Present
PennDOT (Pennsylvania department of Transportation) 2007 - 2009
Blue Cross of Northeastern Pennsylvania May 2005 - May 2007
IBM Global Services May 2004 - April 2005
Tech Data March 1995 - May 2004
Bank of America April 1981 - March 1995
Skills
DB2, WebSphere MQ, Linux System..., z/OS, z/VM, z/Linux, System Z Specialist, CICS, IMS DB/DC, JCL, Disaster Recovery, Performance Tuning, Capacity Planning, Assembler, COBOL, Java, IBM Tivoli, WebSphere Application..., Storage Management, SLES, VMware, WebSphere ESB, System Architecture, Network Architecture, WebSphere Message Broker, Database Admin, zSeries, Mainframe, Oracle, Databases, SQL, Microsoft SQL Server, AIX, Enterprise Architecture, Red Hat Linux, Data Warehousing, Unix, Database Administration
Education
Florida State University
Bachelor's of Science, Computer Science
St Petersburg High School
Aetna August 2014 - Present
Aetna July 2013 - August 2014
ValueOptions February 2012 - November 2012
JMA Enterprise Group Inc October 2006 - February 2012
TMG Health January 2006 - September 2006
MMC 2020 June 2005 - December 2005
Geisinger Health System October 2003 - June 2005
Keystone Mercy Health Plan June 2003 - October 2003
TMG Health May 2002 - June 2003
Blue Cross of Northeastern Pennsylvania June 2001 - December 2001
Skills
Healthcare Information..., HIPAA, Healthcare, Managed Care, Process Improvement, System Analysis, Business Analysis, Revenue Cycle, 837I, 837P, Healthcare Consulting, Healthcare Management, Healthcare Analytics, Financial Analysis, Financial Reporting, Claim, Claims Management, Operations Management, Performance Improvement, EDI, Insurance, SDLC, Analysis, Systems Analysis, Requirements Gathering, Business Process, Software Documentation, Medicare, Data Analysis, Medicaid, Visio, Requirements Analysis, Software Implementation, Crystal Reports, Leadership, HL7
Education
Bloomsburg University of Pennsylvania 1982 — 1990
BS, Bus Admin/Management
King's College 1983 — 1984
AS, Marketing
Zavada and Associates December 2008 - Present
Blue Cross of Northeastern PA July 2002 - December 2008
Blue Cross of Northeastern Pennsylvania 2002 - 2008
Skills
Informatics, Financial Reporting, Accounting, Internal Controls, Auditing, Financial Analysis, Process Improvement, HIPAA, Insurance, Health Insurance, Budgets, Microsoft Excel, Managed Care, Analysis, Healthcare, Strategic Planning, Leadership, Team Building, Microsoft Office, Nonprofits, Financial Accounting, Public Speaking, Tax, Research, Account Management, Fundraising, Sarbanes-Oxley Act, Sarbanes-Oxley
Education
Bloomsburg University of Pennsylvania 1991 — 1993
Bachelor's, Accounting
Blue Cross of Northeastern PA September 2012 - Present
Blue Cross of Northeastern PA October 2010 - Present
Blue Cross of Northeastern Pennsylvania 2008 - 2010
Skills
Insurance, HIPAA, Operational Excellence, Call Center, Healthcare, GLBA, Fraud, Business Continuity
Education
King's College 1992 — 1996
Bachelor's degree, Health/Health Care Administration/Management
Blue Cross of Northeastern Pennsylvania February 2013 - Present
TEKsystems February 2013 - Present
Verizon Wireless (via contractor TEK Systems) December 2006 - June 2009
Frontier Cellular (formerly Commonwealth Telephone) November 2005 - December 2006
MetLife September 2000 - August 2004
ALLTEL (formerly SYSTEMATICS, then became Verizon Wireless) March 1993 - September 2000
TRANE CO. August 1988 - March 1993
HarperCollins Publishers September 1984 - August 1988
Skills
IBM iSeries, Visio, XML, Easytrieve, Programming, Fileaid, Requirements Analysis, Business Analysis, RPG, Disaster Recovery, COBOL, PL/1, Endeavor, Connect Direct, Microsoft Excel, Blogging, SAS, Mantis, Assembler, TSO, ISPF, Job Scheduling, Production Schedules, CA-7, Team Mentoring
Education
King's College 1980 — 1982
Associate's degree, Computer and Information Sciences and Support Services
Cenlar FSB July 2013 - Present
Cenlar FSB April 2005 - July 2013
Blue Cross of Northeastern Pennsylvania August 1996 - August 2002
Skills
Data Analysis, PowerPoint, Microsoft Excel, Access, SQL, Data Reporting, Process Improvement, Research, Quality Control
Education
Shippensburg University of Pennsylvania 2002 — 2004
MS, Psychology
King's College 1989 — 1994
BS, Psychology
Penn Foster, Inc. 2000 - Present
Blue Cross of Northeastern Pennsylvania July 1999 - July 2000
Skills
SQL, SharePoint, Databases, SDLC, Microsoft SQL Server, Business Intelligence, T-SQL, Analytics, Business Objects, Showcase Query, Data Warehousing, Data Analysis, Web Analytics, Essbase, Microsoft Excel, SAP BI, CRM, Distance Learning, Teamwork, Access, Integration, Business Analysis, Dashboard, Data Mining, Tableau, ASP, IBM iSeries, VB.NET, Software Documentation
Education
King's College 1979 — 1982
BS, Accounting, Business Administration and Computer Science
GroundBreakingPR.com November 2007 - Present
Work Place Impact February 2009 - September 2011
Clipper Magazine (Gannett) 1998 - 1999
Blue Cross of Northeastern Pennsylvania July 1995 - December 1997
Eastman Kodak Main Line Foto, Contractor to Newspaper Industry 1992 - 1995
Advo (now Valassis) 1984 - 1990
Valassis 1984 - 1990
Evans and Novak, Political Columnists 1982 - 1984
The United States Senate and House of Representatives 1981 - 1981
Skills
HubSpot Partner, Inbound Marketing, Lead Nurturing, Social Media, Public Relations, Advertising, Marketing Automation, Marketing Strategy, Public Speaking, Lead Generation, SEO, Sales Management, Press Releases, Emergency Planning, Crisis Communications, Train the Trainer, Non-profit Board..., Fundraising, Issue Management, Project Management, Grant Writing, Federal Agencies, Contractor Liaison, Thought Leadership, Strategic Partnerships, Event Planning, Legislative Relations, Regional Planning, Digital Photography, Video Production, Youth Development, Internal & External..., Strategic Sourcing, Mitigation Strategies, Senior Administration, Disaster Response, Investigative Reporting, Online Journalism, Zero-based Budgeting, Return on Investment, EBITDA Growth, PowerPoint, YouTube, Community Outreach, Retail, Media Relations, Editing, Journalism, Training, Direct Mail
Education
The National Journalism Center 1982 — 1983
Certificate, Political Journalism in Washington, DC
Mary Baldwin College 1978 — 1982
B.A., Communications & Business
Washington and Lee University 1980 — 1981
Junior Year Journalism Exchange, Journalism, Television, Radio
Henrietta High School
Holy Redeemer High School August 2014 - Present
Novartis November 2009 - November 2010
Novartis July 2006 - November 2009
Blue Cross of Northeastern Pennsylvania 2005 - 2006
Skills
Business Strategy, Sales Operations, Microsoft Office
Education
King's College
Secondary Mathematics
University of Scranton 2005 — 2008
M.B.A., Marketing
Penn State University 2000 — 2004
B.S., Actuarial Science
Blue Cross of Northeastern Pennsylvania March 2010 - Present
Adeptys,Inc. 2002 - March 2010
Deloitte Consulting January 2007 - December 2008
APS Healthcare 2006 - 2007
CDPHP 2003 - 2006
HealthAmerica 2000 - 2002
PrimeONE,inc July 1995 - February 2000
Geisinger Health System 1988 - 1992
Skills
Managed Care, Health Insurance, Insurance
Education
Wilkes University 1992 — 1994
Master of Health Administration, Finance and Marketing
Concord University 1971 — 1974
BA, Political Science and Communications
Lehigh Valley Health Network July 2015 - Present
Blue Cross of Northeastern Pennsylvania January 2012 - June 2015
AllOne Health Group December 2006 - June 2015
Blue Cross Northeastern Pennsylvania 2000 - 2006
Skills
Call Center, Product Development, Strategic Planning, Disease Management, Managed Care, Utilization Management, Insurance, Process Improvement, Physicians, Health Policy, Informatics, Policy, Health Education, Employee Benefits, Medicine, Healthcare Information..., Health Insurance, Coaching, Strategy, Hospitals, Healthcare Industry, Executive Management, Provider Relations, HMO, Clinical Research, Program Management, HIPAA, Call Centers, Wellness, Healthcare Management, Software Documentation, Clinical Trials, Quality Improvement, EMR, Pharmaceutical Industry, Medicare, EHR, Medicaid, Nursing, Management, Leadership, Case Managment, Healthcare Consulting, Health Care Reform, Physician Relations
Education
Alvernia College 2002 — 2004
MBA, Healthcare
Weill Medical College of Cornell University 1984 — 1988
MD
Haverford College 1983 — 1984
MA, Molecular Biology
Bryn Mawr College 1979 — 1984
AB, Biology
Blue Cross of Northeastern PA May 2009 - Present
Blue Cross of Northeastern PA May 2006 - May 2009
Blue Cross of Northeastern Pennsylvania September 2005 - May 2006
Independence Blue Cross November 2001 - September 2005
Aetna 1995 - 2001
Skills
Change Leadership, Leadership Development, Operational Excellence, Continuous Improvement, Vendor Relations, Claims, Claims Management, HIPAA, Health Insurance, Call Center, Team Building, Strategic Planning, Organizational..., Budgeting, Claim, Healthcare, Leadership, Training, Policy, Risk Management, Insurance, Process Improvement, Call Centers, Program Management, Coaching, Change Management, Vendor Management, Medicare, Quality Assurance, Managed Care, Executive Management, Analysis, Business Process..., Disease Management, Medicaid, Utilization Management, Performance Management, Workers Compensation, HMO, Software Documentation, Benefits Administration, Health Policy, Underwriting, Quality Improvement, Provider Relations, Healthcare Information...
Education
Dale Carnegie 1989 — 1989
Leadership, Change Management
City University of New York-Hunter College 1972 — 1976
BA, Sociology and Education
Great Lakes Behavioral Research Institute 2010 - Present
Independent Consulting Services 2009 - Present
University of Pittsburgh Medical Center 2000 - 2009
Blue Cross Of Northeastern Pennsylvania 1997 - 2000
Career Dynamics 1996 - 1997
New Jersey Transit 1993 - 1996
Wheeling-Pittsburgh Steel Corporation 1988 - 1993
Weirton Steel Company 1979 - 1988
Koppers Co., Inc. 1977 - 1979
Skills
Organizational..., Talent Acquisition, Talent Management, Employee Relations, Onboarding, Performance Management, Employee Engagement, Recruiting, Human Resources, Succession Planning, Personnel Management, HRIS
Education
McKendree College
Bachelor's degree, Business Administration
West Virginia University
Master of Arts (MA), Human Resource/Organizational Development & Industrial Counseling
Kings College 2007 - Present
King's College 2005 - Present
Blue Cross of Northeastern PA 1999 - 2007
Blue Cross of Northeastern Pennsylvania 1999 - 2007
Skills
Graphic Design, InDesign, Brochures, Web Design, Catalogs, Adobe Creative Suite, Photoshop, Video, Multimedia, Logo Design, Illustrator, Mac, Direct Mail, Photography, Adobe Acrobat, Public Speaking, Social Media, SPSS, Microsoft Office
Education
Indiana University of Pennsylvania 2011 — 2015
Doctor of Philosophy (Ph.D.), Communications Media and Instructional Technology, 4.0
Marywood University
M.A., Communication Arts
The Pennsylvania State University, University Park
B.A., Advertising
Coventry Worker's Comp Services January 2011 - Present
Diakon Lutheran Social Ministries June 2009 - January 2011
L. Marki & Son, Inc. 1994 - 2009
Blue Cross of Northeastern Pennsylvania February 1998 - January 1999
Liz Claiborne Inc 1999 - 1999
Medical Review Corporation October 1992 - June 1994
Geisinger Medical Group Wilkes-Barre June 1992 - October 1992
Marworth Shawnee-Geisinger Affiliate April 1990 - April 1992
L. Marki & Son, Inc. June 1985 - March 1990
Home Health Services of Monroe County December 1984 - June 1985
Skills
Case Management
Education
DeSales University
B.S.N., Nursing
Wilkes University
Nursing
Blue Cross of Northeastern Pennsylvania September 2011 - January 2015
Geisinger Health Plan January 2003 - August 2009
Skills
Managed Care, Strategic Planning, Medicare, Business Development, Health Insurance, Workers Compensation, Public Speaking, Account Management, Customer Service, Employee Benefits, Underwriting, Healthcare, Insurance, Process Improvement, Property & Casualty..., Sales, Leadership
Education
Lycoming College 1997 — 2001
BA, Business Administration, Marketing, Economics
Unity: A Center for Spiritual Living January 2011 - Present
Wilkes Barre General Hospital November 2011 - February 2014
Weight Watchers Online January 2010 - November 2011
Education Direct/Penn Foster Schools October 2006 - October 2009
Mercy Health Partners July 2000 - October 2006
Allied Medical & Tech Careers (now Fortis Institute), Forty-Fort, PA 2001 - 2001
Blue Cross of Northeastern Pennsylvania January 1998 - January 2000
Blue Cross of Northeastern Pennsylvania January 1997 - January 1998
University of North Carolina Hospitals January 1994 - July 1996
IBM January 1989 - January 1994
Skills
LinkedIn, Psychology, Allied Health, Career Advising, EKG, Cardiac Monitoring, Research, Training Delivery, Personnel..., Organizational..., Teaching, Team Building, Online Research, Microsoft Office, PowerPoint, Singing, Blogging, Coaching, Usability Testing, Online Communities, Online Instruction, Social Media, Public Speaking, Training, Conflict Resolution, Career Counseling, Leadership Development
Education
North Carolina State University 1987 — 1995
Doctoral Candidate, Industrial Psychology
University of West Florida 1984 — 1987
Masters, Industrial Psychology
Creighton University 1975 — 1979
Bachelor of Arts, Psychology; Pre-Medicine
Kings' College 2006 - Present
University of Notre Dame 2005 - Present
King's College July 2000 - Present
Blue Cross of Northeastern Pennsylvania 1995 - 2000
Sanitas 1983 - 1985
Skills
Student Affairs, Admissions, Higher Education, Student Development, Research, Resume Writing, Event Planning, Teaching, Public Speaking, PowerPoint, FERPA, Career Counseling, Microsoft Office, Volunteer Management, Microsoft Word, Fundraising, Editing, Program Development, Non-profits, Community Outreach
Education
University of Notre Dame 1989 — 1994
Master of Divinity, Theology and Religious Vocations
Marywood University 1984 — 1986
Master of Business Administration (MBA), Information Technology
King's College 1979 — 1983
Bachelor of Science (B.S.), Computer and Information Sciences, General
Blue Cross of Northeastern Pennsylvania October 2013 - Present
Blue Cross of Northeastern Pennsylvania April 2008 - October 2013
Parente Randolph June 2006 - April 2008
DeSales University Center November 2004 - April 2005
Tobyhanna Army Depot January 2004 - January 2005
Skills
Internal Audit, Tax, Microsoft Excel, Auditing, PowerPoint, Internal Controls, Claim, Microsoft Word, HIPAA, Health Insurance, Management, Accounting, Financial Statements, Financial Reporting
Education
DeSales University 2002 — 2006
Bachelor of Arts (BA), Accounting
Psychiatric Practice and Administration February 2002 - December 2009
Blue Cross of Northeastern Pennsylvania October 1997 - April 2000
Dartmouth-Hitchcock August 1987 - July 1992
Harvard University June 1961 - July 1987
Education
Harvard University 1988 — 1992
C.S.C., Business Administration, Management and Operations
Harvard School of Public Health 1970 — 1974
ScD, Public Health
Harvard School of Public Health 1967 — 1968
Master's Degree, Public Health
Harvard Medical School 1957 — 1961
Doctor of Medicine (M.D.), Medicine
Harvard University 1953 — 1957
Bachelor's Degree, Economics
Christie Bonnice State Farm Agency October 2012 - Present
State Farm Insurance December 2011 - October 2012
Tobyhanna Army Depot Federal Credit Union March 2008 - December 2011
Tastefully Simple October 2007 - June 2011
Comptroller of the Currency 2004 - 2007
Blue Cross of Northeastern Pennsylvania January 2004 - June 2004
Leadership Wilkes-Barre August 2003 - December 2003
Skills
Banking, Customer Service, Insurance, Credit, Analysis, Loans, Financial Analysis, Risk Management, Public Speaking, Microsoft Excel, Sales, PowerPoint, Accounting, Strategic Planning, Microsoft Office, Data Analysis, Training, Customer Satisfaction, Marketing, Team Building, Coaching, Time Management, Leadership, Community Outreach, Human Resources, Public Relations, Nonprofits, Investments, Sales Management, Budgets, Management, Small Business, Life Insurance, Property & Casualty..., Account Management, Disability Insurance, Health Insurance, Employee Benefits, Term Life Insurance, Long-term Care, Workers Compensation, Fixed Annuities, Retirement Planning, Umbrella Insurance, Commercial Insurance, Whole Life
Education
The American College 2014 — 2015
Chartered Life Underwriter
Leadership Wilkes-Barre 2008 — 2009
King's College 2000 — 2004
Bachelor's degree, Business Administration
TMG Health September 2013 - Present
TMG Health March 2011 - August 2013
Frontier Communications February 2006 - January 2009
Commonwealth Telephone Company February 2003 - January 2006
Commonwealth Telephone Company September 1999 - January 2003
Commonwealth Telephone Company January 1999 - August 1999
Commonwealth Telephone Company January 1998 - December 1998
Blue Cross of Northeastern Pennsylvania May 1995 - October 1997
Skills
Leadership, Integration, Project Management, Strategic Planning, Team Leadership, Process Improvement, Business Analysis, IT Management, Vendor Management, Access, Change Management, Program Management, Cross-functional Team..., Analysis, Requirements Gathering
Education
Luzerne County Community College 2009 — 2011
Associate of Science (A.S.), Computer and Information Sciences and Support Services, 3.9
Wilkes University 1990 — 1993
Bachelor of Arts (B.A.), Philosophy, 3.75
TMG Health August 2014 - Present
TMG Health October 2005 - August 2014
Blue Cross of Northeastern Pennsylvania April 1996 - October 2005
Skills
Healthcare Information..., Insurance, HIPAA, Medicare, Customer Service, Access, Visio, Software Documentation, Process Improvement, Healthcare, Data Analysis, Requirements Gathering, SDLC, Business Analysis, Medicaid, SQL, Systems Analysis, Managed Care, Quality Assurance, Vendor Management, Requirements Analysis, Databases, Business Requirements, Business Process, Business Intelligence, Analysis, Business Process..., Integration, User Acceptance Testing, MS Project, Software Project..., Microsoft SQL Server, PMO, Data Warehousing, PMP, EDI, Testing, IT Management, Database Design, Medicare Part D, Disaster Recovery, T-SQL, Health Insurance, Microsoft Project
Education
California State University-Chico 1989 — 1991
Business Admin
Biggs High
Blue Cross of Northeastern Pennsylvania July 2010 - Present
Blue Cross of Northeastern Pennsylvania July 2010 - Present
Pediatric Associates of Kingston August 2003 - Present
Skills
Medicine, Healthcare, Healthcare Management, Managed Care
Education
Kings College 2007 — 2009
MHA, Masters, Health Care Administration
Case Western Reserve University School of Medicine 1999 — 2003
Pediatric Residency
Drexel University College of Medicine 1995 — 1999
MD, Medicine
Mondelēz International June 2012 - Present
Blue Cross of Northeastern Pennsylvania April 1996 - November 2010
First Peoples National Bank June 1975 - January 1996
Skills
Financial Reporting, Employee Benefits, Budgets, Process Improvement, Due Diligence, Mergers & Acquisitions, Leadership, Human Resources, Internal Controls, Sarbanes-Oxley Act, QuickBooks, Auditing, Analysis, Financial Analysis
Education
College Misericordia 1991 — 1995
BS, Accounting
Wilkes University 1971 — 1975
BS, Business Administration
Connolly Healthcare 2012 - Present
Healthcare Management Resources February 2011 - Present
Blue Cross of Northeastern Pennsylvania 2008 - 2010
Hourigan, Kluger & Quinn Law 2003 - 2008
Mercy Hospital 2000 - 2003
CARE Inc./Northeast Health & Hospice 1990 - 2000
Community Medical Center 1976 - 1992
Skills
Nursing, Documentation Improvment, Physician Coding..., Quality Improvement..., Medical Compliance, Legal Nurse Consulting, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, RCA, FMECA, ICD-9, CPT, HIPAA, Medical Surgical, Obstetrics, Telemetry, Emergency, Home Health, Nursing Education, Healthcare Adminstration, Medical Record Audit, Newletter Managing..., E/M coding, Healthcare Information..., Hospitals, Medical Billing, Medical Coding, Auditing, EMR, Healthcare Consulting, Managed Care, Home Care, Revenue Cycle
Education
RN Auditor Institute
Certified Auditor, Medical Audit
RN Coder Institute
Certified Coder, Medical Coding
University of Leicester 1998 — 2001
Master's of Science, Adult Education and Human Resources Management
Mercy Hospital School of Nursing 1973 — 1976
RN, Registered Nursing/Registered Nurse
Scranton Central High School 1971 — 1973
Diploma, Academic
Penn State University
Certification, Adult and Continuing Education and Teaching
Peter J. Adonizio Funeral Home 2001 - Present
Blue Cross of Northeastern Pennsylvania 1998 - 2001
PNC 1986 - 1998
Skills
Microsoft Office, Customer Service, Microsoft Word, Microsoft Excel, Event Planning, Office Management, PowerPoint, Non-profits, Outlook, Data Entry, Administrative..., QuickBooks, Public Speaking, Fundraising, Research, Community Outreach, Accounts Payable, Payroll, Accounts Receivable, Event Management, Training, Leadership, Social Networking, Nonprofits, Staff Development, Budgets
Education
Fairleigh Dickinson University 1981 — 1983
Master of Arts (MA), Personnel Psychology
University of Scranton 1977 — 1981
Bachelor of Science (BS), Human Services, General
Valley View High School 1974 — 1977
High School
Independent Consultant March 2012 - Present
Blue Cross Northeastern Pennsylvania November 2007 - April 2012
Blue Cross of Northeastern Pennsylvania July 2002 - December 2008
Skills
Team Building, Health Insurance, Healthcare Management, Managed Care, Medicare, Quality Management, Performance Improvement, HIPAA, Utilization Management, Healthcare, Insurance, NCQA, Software Documentation, Medicaid, Leadership, Quality Improvement, Training, Healthcare Information..., Process Improvement, Management, Healthcare Consulting
Education
University of Scranton 1987 — 1990
Masters of Science in Health Administration, Health/Health Care Administration/Management
Marywood University 1976 — 1982
Bachelor of Science in Nursing, Registered Nursing, Nursing Administration, Nursing Research and Clinical Nursing
Munley Law April 2013 - Present
Maternal & Family Health Services December 2007 - March 2011
Blue Cross of Northeastern Pennsylvania September 2000 - December 2007
NatWest Bank / Fleet Bank July 1994 - September 2000
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, HTML, Public Speaking, Editing, Policy & Procedure..., Training Materials..., Training, Corporate...
Education
Marywood University 1989 — 1993
Bachelor of Arts (B.A.), English/Secondary Education, Summa cum laude
University of Scranton 1977 — 1978
Blue Cross of Northeastern Pennsylvania June 2001 - November 2010
Blue Cross of Northeastern Pennsylvania September 1997 - June 2001
Skills
Microsoft Office, PowerPoint, Data Entry, Customer Service, Medical Terminology, Medical Transcription, Microsoft Word, Research
Education
Fortis College-Centeville 2011 — 2013
Associate's degree, Medical Billing and Coding
Fortis College
Associates Degree, Applied Science Medical Billing and Coding
Luzerne County Community College
Pfizer January 2014 - Present
Pfizer Promote Pfizer's Women Healthcare line of products to Primary care, OB/GYN, Psychiatric, Urogynecology physicians.Depression and Fibromyalgia SalesPfizerFebruary 2013 - December 2013
Wyeth Pharmaceuticals April 1999 - October 2009
Blue Cross of Northeastern Pennsylvania 1996 - April 1999
Skills
Pharmaceutical Sales, Endocrinology, Cardiology, OB/GYN, Gastroenterology, Psychiatry, Healthcare, Primary Care, Physicians, Urology, Pharmaceutical Industry, Managed Care, Hospital Sales, Sales Effectiveness, Product Launch, Hospitals, Selling
Education
King's College 1992 — 1996
Bachelor of Science (BS), Healthcare Administration
C3i October 2013 - Present
TMG Health March 2003 - August 2012
Lincoln Technical Institute February 2006 - January 2007
TMG Health August 2001 - February 2003
Blue Cross of Northeastern Pennsylvania February 1993 - August 2001
Skills
Medicare, Training, Quality Assurance, Auditing, Employee Training, Leadership, Medical Billing, Medicaid, Time Management, Claim, HIPAA, Medical Terminology, Healthcare, EDI, ICD-9, CPT, Medical Records
Education
Luzerne County Community College 1995 — 1995
Certification, Emergency Care Attendant (EMT Ambulance)
Luzerne County Community College 1992 — 1994
Early Childhood Education and Teaching
West Side AVTS 1988 — 1992
Data Entry, Accounting and data processing
Blue Cross of Northeastern Pennsylvania March 2008 - Present
Blue Cross of Northeastern Pennsylvania November 2001 - March 2008
Blue Cross of Northeastern Pennsylvania June 1999 - November 2001
Skills
Fraud, Insurance, Health Insurance, Managed Care, Private Investigations, Policy, Medical Compliance, Claim, Courts, Risk Assessment, Enterprise Risk..., Interviews, Healthcare, Internal Controls, Subrogation, Auditing, Call Centers, Claim Investigation, Process Improvement, Claims Management, Sarbanes-Oxley Act, Benefits Administration, Analysis, Healthcare Management, Investigation, Software Documentation, Fraud Detection, Security, Internal Investigations, Conflict Resolution, Certified Fraud Examiner, Litigation Management, FCPA, Mergers & Acquisitions, Health Care Reform, Forensic Accounting, Skip Tracing, Restructuring, Leadership, Data Analysis, Training, Investigative Research, Background Checks
Education
Kings College 1999 — 2003
Master of Science (MS), Finance, General
Luzerne County Community College 1992 — 1995
Associates, Accounting
Penn State University 1989 — 1995
Bachelor of Arts (B.A.), Social & Behavioral Science
Geisinger Health System May 2015 - Present
Geisinger Health System January 2009 - Present
Geisinger Health System December 2005 - January 2009
Mercy Health Partners July 2001 - December 2005
NEPPO risk bearing SDO December 1997 - June 2001
Blue Cross of Northeastern Pennsylvania August 1997 - December 1997
Mercy Hospital Scranton ,PA 1977 - 1993
Skills
Revenue Cycle, Healthcare Management, Healthcare, Utilization Review, Utilization Management, Ambulatory, Physicians, Disease Management, HIPAA, EMR, Acute Care, Healthcare Consulting, Revenue..., Care Management, Certified Professional..., Case Manager Certified, Certified Revenue Cycle..., Registered Nurse, Managed Care, Revenue Cycle Management, ICD-10, Health Insurance, Healthcare Marketplace, Patient Access, Mergers and Acquisitions, Point of Service..., mergers and acquisitions, Healthcare Information..., EHR, Hospitals
Education
Saint Joseph's College Standish Maine 1997 — 2007
BS Healthcare Administration, BS Health Care Administration
Mercy Hospital School of Nursing 1974 — 1977
Registered Nurse
University of Scranton 1974 — 1976
Blue Cross of Northeastern Pennsylvania April 1991 - Present
Education
King's College
Self-employed May 1985 - Present
Safeguard Dental Insurance October 2009 - October 2010
Blue Cross of Northeastern Pennsylvania September 1995 - February 1998
Skills
Sales & Marketing..., Reflexology, Direct Sales, Sales Operations, Sales Presentations, Sales Process, Strategic Partnerships, P&L Management, Executive Management, Building Relationships, International Sales, Strategic Leadership, Selling Skills, Business Coaching, Sales Force Development, Strategic Thinking, Sales, Coaching, Psychic
Education
Cal State Fullerton 1973 — 1975
Marketing
Independence Blue Cross June 2002 - Present
Blue Cross of Northeastern Pennsylvania June 1997 - June 2002
Skills
Health Insurance, Underwriting, Brokers, Claim, Employee Benefits, Insurance
Education
Drexel University - College of Business and Administration 2003 — 2006
Master of Business Administration (MBA), Health Care Management & Marketing
University of Scranton 1995 — 1999
Bachelor of Science (BS), Economics
Blue Cross of Northeastern Pennsylvania January 2014 - Present
Blue Coss of Northeastern PA September 2010 - January 2014
Blue Cross of Northeastern Pennsylvania January 2005 - September 2010
Skills
Health Insurance, Risk Management, Insurance, Data Analysis, Management, Leadership, Quality Improvement, Analysis, Managed Care, Business Analysis, Executive Management, Medicare, Process Improvement, Project Management, Healthcare
Education
Wilkes University 1988 — 1990
Master of Business Administration (M.B.A.), Finance
Mansfield University of Pennsylvania 1980 — 1984
Bachelor's Degree, Business Administration and Management, General
American Eagle Outfitters May 2015 - Present
TJ Maxx October 2011 - Present
Neiman Marcus February 2014 - May 2015
MEDICO INDUSTRIES,INC. April 2006 - August 2011
Blue Cross of Northeastern Pennsylvania January 2006 - March 2006
Blue Cross of Northeastern Pennsylvania September 2002 - December 2005
Skills
Training, Shipping, Program Management, Management, Inventory Control, Leadership, Inventory Management, Accounting, Customer Service, Distribution Center..., Employee Benefits, Forklift Operation, Forklift Operator, Logistics, Operations Management, Process Improvement, Sales, Strategic Planning, Team Building, Microsoft Excel
Education
Misericordia University 2003 — 2004
Bachelor of Science (BS), Business Administration and Management, General, 3.89
Temple University 2000 — 2002
Health/Health Care Administration/Management
Wellcare Inc. September 2012 - November 2013
Humana Inc. June 2006 - July 2011
Humana Inc. June 2005 - June 2006
Fidelis Care November 2001 - June 2005
Capital Health Plan March 2001 - November 2003
Blue Cross of Northeastern Pennsylvania June 1997 - March 2001
Pacificare/FHP March 1996 - June 1997
Community Health Network August 1994 - March 1996
Skills
Medicaid, Fixed Annuities, Dentistry, Policy, Time Management, Administrative..., Insurance, Outlook, Claim, Medicare, Strategic Planning
Education
Florida State University
History, 3.5
Rowan University
Bachelor's degree, Social Studies Teacher Education, 3.15