Highmark Inc.
Industry: Healthcare company
DescriptionHighmark is a non-profit healthcare company based in Pittsburgh, Pennsylvania, United States. It is a large individual not-for-profit health insurer in the United States, which operates several for-profit subsidiaries. Headquarters: Pittsburgh, Pennsylvania, United States CEO: David Holmberg (21 May 2014–) Number of employees: 19,500 (2012) Founded: 22 June 1977 Subsidiaries: United Concordia, Visionworks of America, Parent organization: Highmark Health
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Highmark Inc. Employees
Highmark Inc. October 2014 - Present
United Concordia October 2013 - October 2014
Hersha Hospitality October 2011 - October 2013
HMSHost May 2009 - September 2011
Skills
Customer Service, Inventory Management, Hospitality Management, Time Management, Handle Confidential..., Teamwork, Microsoft Office, Cash Handling Experience, Hospitality, Data Entry, Hotels, Hospitality Industry, Leadership, Data Analysis, Micros, Customer Satisfaction, Restaurants, Food & Beverage, Claims Processing, Problem Solving, Proofreading, Written & Oral..., Insurance
Education
Harrisburg Area Community College 2009 — 2013
Associate of Arts (A.A.), Business Administration and Management, General
Highmark Inc. February 2015 - Present
JR Rodgers and Associates 2008 - Present
Industrial Scientific January 2011 - February 2015
GENCO March 2010 - September 2010
FedEx Ground August 2005 - February 2010
Skills
Project Management, Team Building, Cross-functional Team..., Change Management, Team Leadership, Process Engineering, Project Planning, MS Project, Training, Coaching, PMP
Education
Franciscan University of Steubenville 2003 — 2005
MA, Theology
Georgia State University - J. Mack Robinson College of Business 1994 — 1998
MBA, Business
University of South Florida 1987 — 1992
BSME, Engineering
Amplifon USA May 2009 - Present
Highmark Inc. August 2004 - April 2009
Sears Home Services January 2002 - July 2004
Sears Home Services January 2000 - December 2001
Sears Home Services January 1996 - December 1999
Skills
Customer Relations, Consumer Electronics, Franchise Consulting, Merchandising, Value Propositions, Critical Thinking, Revenue Analysis, B2B, Income Statement, Sales Process, Product Development, P&L Responsibility, Store Management, Process Improvement, Inventory Management, Start-ups, New Business Development, Operations Management, Direct Sales, Value Proposition, Revenue Building, Critical Analysis, Sales, Business Development, Competitive Analysis, Leadership, P&L Management, Management, Training, Sales Management, Retail, Forecasting, Team Building, Customer Service, Recruiting, Strategic Planning, P&L, Coaching, Franchising, Contract Negotiation, Customer Satisfaction, Profit, Multi-unit Retail..., Problem Solving, Account Management, Business Strategy, Budgets, Retail Management, Project Planning, Team Leadership
Education
Indiana University Bloomington 1984 — 1988
Bachelor's Degree, Geographic Information Science and Cartography
University of Phoenix 2002 — 2004
Master of Business Administration (M.B.A.), Business Administration, 3.85/4.0
Skills
Master of Business Administration (M.B.A.)
Highmark Inc. July 2014 - Present
HP Enterprise Services August 2010 - July 2014
Hewlett-Packard August 2008 - August 2010
Electronic Data Systems (EDS) April 1984 - August 2008
Skills
Windows Server, Servers, Integration, IT Management, Microsoft SQL Server, SQL, JCL, COBOL, ALC, DB2, SQL DB2, Debugging, Healthcare Information..., ITS, Client/server, Maintaining Strong..., FrontPage, Web Design, Testing, SharePoint
Education
Harrisburg Area Community College 2013 — 2013
ASP.net Visual Studio, A
EDS - SED Training 1990 — 1990
Technical Engineer, COBOL, ALC, CICS
Computer Systems Institute 1980 — 1982
Associate's degree, Business Law and Accounting, Paralegal
Highmark Inc. April 2013 - Present
IBM January 2012 - April 2013
IBM India March 2010 - December 2011
Virtusa July 2007 - February 2010
Skills
Pega PRPC, Pegasystems PRPC, SOA, Java Enterprise Edition, Websphere, Business Process Design, Core Java, Web Services, Business Process..., Oracle, Tomcat, Requirements Analysis, Agile Methodologies, SDLC, XML, SOAP, PRPC
Education
Jawaharlal Nehru Technological University 2003 — 2007
Bachelor of Technology (BTech), Electrical, Electronics and Communications Engineering
Keystone Wellness Programs April 2015 - Present
Neishloss & Fleming, Inc. January 2014 - December 2014
UnitedHealth Group November 2012 - December 2013
Highmark Inc. July 2002 - August 2011
Gateway Rehabilitation Center January 2002 - July 2002
Value Behavorial Health of PA October 1999 - January 2002
Community Prevention Services of Westmoreland County October 1997 - October 1998
Saint Vinent College Prevention Projects September 1990 - October 1997
Skills
Strategic Planning, Leadership, Healthcare, Customer Service, Community Outreach, Sales, Public Speaking, Managed Care, Nonprofits, Team Building, Health Insurance, Insurance, Outlook, adult and community..., Teacher Training, Team Leadership, Marketing Strategy, Event Planning, Event Management, Photography, Marketing
Education
Indiana University of Pennsylvania 1989 — 1992
Master's Degree, Adult and Community Education, 4.0
Seton Hill University 1971 — 1975
Bachelor's Degree, Psychhology, 3.5
Highmark Health May 2014 - Present
Highmark Inc. July 2013 - May 2014
HVHC, Inc July 2008 - May 2014
Visionworks (Eye Care Centers) of America November 2007 - May 2014
Jo-Ann Stores 2004 - 2007
Cole National April 2001 - November 2004
Zale Corporation April 1994 - April 2001
Education
The University of Texas at Dallas - School of Management
MBA, Finance, General
Harvard Business School
AMP, International/Global Studies
Highmark Inc. August 2014 - Present
Walmart November 2011 - Present
Skills
Microsoft Office, Microsoft Excel, Medical Billing, Medical Office, Medical Terminology, Microsoft Word, Typing, Anatomy & Medical..., HIPAA, Bookkeeping, ICD-9, Cpr Certified, 45 WPM, insurance coding, Alpha-Numeric Filing..., Insurance Coding..., Medical Office..., Customer Service, PowerPoint, Data Entry
Education
ICDC College 2013 — 2014
certificate, Medical Office Assistant/Specialist
west philadelphia high 2001 — 2005
diploma, High School/Secondary Diplomas and Certificates
Highmark Inc. June 2015 - Present
WBA Research August 2013 - June 2015
WBA Research (Formerly WB&A Market Research) December 2011 - August 2013
WB&A Market Research June 2010 - December 2011
Skills
Focus Groups, Qualitative Research, Account Management, Research, Transportation Research, Quantitative Research, Market Research, Survey Design, Questionnaire Design, Survey Research, Research Design, Competitive Intelligence, Marketing Research, SPSS, PowerPoint, Segmentation
Education
Grove City College 2006 — 2010
BS, International business, French, marketing
Highmark Inc. August 2015 - Present
Highmark Blue Cross Blue Shield November 2012 - Present
Highmark Blue Cross Blue Shield January 2012 - November 2012
Highmark Blue Cross Blue Shield October 2010 - January 2012
Skills
Medicare Advantage, Sales Management, Key Account Management, National Accounts, Union Relations, Customer Retention, Management, Sales, Insurance, Health Insurance, Cold Calling, Account Management, Analysis, Marketing
Education
Indiana University of Pennsylvania 2002 — 2007
Bachelor of Arts (BA), Marketing
Highmark Inc. November 2014 - Present
Eaton February 2014 - November 2014
HJ Heinz October 2011 - August 2013
HJ Heinz October 2009 - October 2011
HJ Heinz February 2008 - October 2009
Computer Sciences Corporation June 2004 - February 2008
Computer Sciences Corporation June 2003 - June 2004
Ericsson August 2000 - June 2003
Ericsson March 2000 - August 2000
ServiceWare August 1996 - March 2000
Skills
Business Analysis, IT Strategy, Business Intelligence, Process Improvement, Outsourcing, Leadership, Requirements Analysis, ERP, Management, ITIL, SAP, CRM, Vendor Management, IT Management, Quality Assurance, Change Management, Microsoft SQL Server, Siebel, Cross-functional Team..., Integration, Business Process, Project Management, Trade Promotion..., Product Management, SharePoint, Business Process..., Team Leadership, Visio, SDLC, Analysis, Salesforce.com
Education
Duquesne University 2008 — 2008
Master's Certificate in I.T. Project Management
University of Pittsburgh 1995 — 2000
MS Information Science
Indiana University of Pennsylvania 1985 — 1989
BS in Marketing
Highmark Inc. October 2014 - Present
United Concordia November 2013 - October 2014
Highmark June 1985 - November 2013
Walmart November 2007 - August 2010
PHEAA October 1991 - June 2005
Skills
Accounts Payable, Account Reconciliation, Accounting, Accounts Receivable, Invoicing, Journal Entries, Financial Reporting, Bank Reconciliation, QuickBooks, Expenses, GAAP, Financial Accounting, Financial Statements, Payroll, Bookkeeping, Project Management, General Ledger
Education
Harrisburg Area Community College 2000 — 2013
Still attending, Business Administration and Management, General
Dover Area High School 1980 — 1984
Graduate, General Studies
Highmark Inc. September 2015 - Present
Highmark February 2013 - September 2015
Highmark Blue Shield January 2012 - February 2013
Highmark Blue Shield August 2005 - January 2012
BENEFITVISION INC May 2001 - August 2005
Capital Blue Cross March 1998 - January 2000
CONSOLIDATED BENEFITS INC January 1997 - March 1998
AMERICAN INSURANCE ADMINISTRATORS, INC May 1994 - January 1997
NCAS PENNSYLVANIA February 1991 - May 1994
Skills
Insurance, Health Savings Accounts, Employee Benefits, Underwriting, Managed Care, Medicare, Disability Insurance, Brokers, Sales, Account Management, Customer Service, Network Development, Salesforce.com, Building Relationships, CRM, Marketing, Negotiation, Benefits Administration, Sales Operations, Microsoft Word, Microsoft Excel, Outlook, Management, Strategy, Life Insurance, Health Care Reform, Healthcare, Term Life Insurance, PPO, Flexible Spending..., Group Insurance, Health Insurance
Education
UNIVERSITY OF SOUTH CAROLINA-COASTAL CAROLINA COLLEGE 1987 — 1989
Bachelor of Science, Business Administration; Management
Harrisburg Area Community College 1985 — 1987
Associate of Arts (A.A.), Business Administration and Management, General
Highmark Inc. December 2014 - Present
St. Theresa School October 2009 - June 2014
Brenner Motors October 1999 - September 2002
The Home Depot October 1996 - September 1999
Skills
Microsoft Office, Microsoft Excel, Administrative..., Health Insurance, PowerPoint, Customer Service, Microsoft Word, Data Entry, Employee Training, Teamwork, Inventory, Customer Satisfaction, Automotive, Typing, Filing, Childcare, Bookkeeping, Retail, Computer Proficiency, Fundraising, Sales, Charity Work, Strategic Planning, Leadership
Education
Harrisburg Area Community College 1998 — 1998
Psychology
Nassau Community College 1996 — 1998
Psychology
Milton Hershey School 1985 — 1995
Highmark Inc. November 2013 - Present
Army National Guard March 2013 - Present
Sallie Mae December 2012 - August 2013
Gap Inc./Gap May 2011 - August 2011
Skills
Microsoft Office, Typing, Communication, Public Health, Community Outreach, Team Leadership, Military Experience, Critical Thinking, Security Clearance, Leadership, Military, DoD, Military Operations, Operational Planning, Organizational...
Education
Georgetown University 2014 — 2016
Master of Technology (M.Tech.), Technology Management
Penn State University 2008 — 2012
Bachelor's degree, Psychology
PNC Financial Services Group June 2014 - Present
H.J. Heinz Company January 2013 - May 2014
Highmark Inc. November 2000 - December 2012
UPMC Health System October 1998 - October 2000
Highmark Inc. April 1993 - October 1998
AM Multigraphics December 1991 - April 1993
Skills
Supply Chain Management, Contract Negotiation, Cost Reduction..., Process Improvement, Vendor Management, Supplier Diversity, Project Management, Market Intelligence, Standardization, Total Cost of Ownership, Sourcing Strategies, Strategic Sourcing, Procurement, Business Process..., Team Leadership, Change Management, Visio, Supply Management, Team Building, Sourcing, Strategy, Cross-functional Team..., Leadership, SAP, Analysis, Project Planning, Negotiation
Education
Indiana University of PA 1985 — 1989
Bachelor's degree, Business Management, Economics Minor
U.S. Representative Mike Kelly September 2015 - Present
Grove City College August 2014 - Present
Country Club Prep August 2014 - Present
Grove City College January 2013 - Present
Highmark Inc. May 2015 - August 2015
Buchanan Ingersoll & Rooney PC June 2014 - August 2014
Serengetee LLC June 2014 - August 2014
Indian Creek Recreational Club May 2012 - September 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, English, WordPress, Videography, Leadership, Adobe Design Programs
Education
Grove City College 2012 — 2016
Bachelor of Science (BS), Entrepreneurship/Entrepreneurial Studies; Political Science Minor
Trinity High School 2008 — 2012
Phoenix Children's Hospital May 2007 - Present
PhxWebGirl March 2011 - March 2012
Highmark Blue Cross Blue Shield March 2000 - April 2007
Michelle Blandy - Personal Dog Trainer September 2001 - September 2002
Highmark, Inc September 1997 - March 2000
Shippensburg University January 1997 - June 1997
Skills
Social Media, SEO, Facebook, WordPress, Social Media Marketing, Advertising, Web Design, Content Management, Web Content, Management, Digital Marketing, Project Management, HTML, Strategic Planning, Healthcare, Entrepreneurship, Twitter, HIPAA, Pediatrics, Pinterest, Newsletters, Adobe Creative Suite, Photoshop, Convio, Drupal, Customer Service, Agile Project Management, Scrum, Kanban, Basecamp, Digital Photography, Customer Insight, Sprint Planning, Voice of the Customer, Customer Satisfaction, Yelp, Foursquare, Web Video, CSS, Creative Writer, Interactive Marketing, Contract Negotiation, Health Insurance, Dog Training, Web Project Management, Social Media Measurement, Blogger, Mobile Strategy, Mobile Applications, Responsive Web Design
Education
Shippensburg University of Pennsylvania 1992 — 1997
BA, Communications/Art
HACC, Central Pennsylvania's Community College 1990 — 1992
Cumberland Valley High School 1985 — 1989
High school diploma, college prep
Fox Chapel Racquet Club May 2014 - Present
Grove City College February 2014 - Present
Highmark Inc. August 2014 - December 2014
Self-Employed May 2010 - August 2014
Simple Sugars May 2013 - August 2013
Slezak Tennis Enterprises May 2010 - August 2013
Self-Employed September 2010 - May 2012
Skills
Public Speaking, Leadership, PowerPoint, Management, Communication, Event Planning, Customer Service, Entrepreneurship, Sales Presentations, Coaching, Performance Motivation, Project Management, Creativity Skills, Microsoft Excel
Education
Grove City College 2012 — 2016
Bachelor of Science (BS), Entrepreneurship
Highmark Inc. July 2015 - Present
Highmark Inc. January 2012 - June 2015
Highmark Blue Cross Blue Shield January 1998 - December 2011
Highmark Blue Cross Blue Shield January 1991 - December 1997
PA Blue Shield January 1988 - December 1990
Skills
Certified Project..., Project Management, Agile Project Management, Agile & Waterfall..., Agile Methodologies, RUP Methodologies, Project Estimation, Project Planning, Communication, Time Management, Team Leadership, Team Building, Documentation, Process Improvement, Analysis, Problem Solving, Troubleshooting, SQL, Testing, Agile Testing, User Acceptance Testing, General Ledger, Software Documentation
Education
Harrisburg Area Community College 1990 — 1991
MVE Group May 2015 - Present
Grove City College April 2014 - May 2015
Highmark Inc. August 2014 - December 2014
NILCO June 2014 - August 2014
Skills
Teamwork, Microsoft Office, Construction, Leadership, PowerPoint, Event Planning, Microsoft Excel, Strategic Planning, Customer Service, Time Management, Public Speaking, Research, Open Innovation, Project Management, Risk Assessment, Economics, Punctuality, Sales, Value Based Selling, Microsoft Word, Forklift Operator, Fitness, Internal Communications, Troubleshooting, Writing, Manufacturing, Management, Social Networking
Education
Grove City College 2011 — 2015
Bachelor of Science (BS), Business Management and Communications
Ephrata High School 2007 — 2011
High School Diploma
Highmark Inc. May 2015 - Present
Highmark November 2012 - Present
UTPB April 2010 - December 2011
UTPB September 2007 - December 2011
Skills
Grant Writing, Document Design, Software Documentation, Public Speaking, SQL, Communication, Technical Writing, Use Case Analysis, Use Case Diagrams, User Stories, User-centered Design, User Scenarios, Requirements Gathering, Requirements Analysis, Cross-functional Team..., Wireframes, ETL, Data Warehousing, Business Requirements, Database Design, MySQL, Six Sigma, Databases, Visio, Creative Writing, Fiction Writing
Education
Indiana University of Pennsylvania 2013 — 2014
Master of Business Administration (M.B.A.)
Univeristy of Texas of the Permian Basin 2007 — 2011
BS, Information Systems, GPA: 3.54 (cum laude)
Highmark Inc. May 2014 - Present
Highmark July 2008 - May 2014
Kaplan Test Prep and Admissions October 2005 - June 2008
Sherwin-WIlliams June 2003 - October 2005
Ford Motor Co July 2001 - June 2003
Development Dimensions International July 1998 - August 1999
Skills
Customer Experience, Customer Experience..., Leadership, Brand Management, Strategy, Strategic Planning, Marketing Strategy, Consumerism, Market Research, Customer Insight, Integrated Marketing, Marketing, Strategic Partnerships, Product Management, Business Development, Management, Team Building, Segmentation, Product Development, CRM, Market Analysis, Cross-functional Team..., Sales, Change Management, Forecasting, Business Strategy, Pricing, Product Marketing, Competitive Analysis, E-commerce, Market Planning, Social Media Marketing, Digital Strategy, Retail, Analytics, Marketing Management, Marketing Research
Education
Penn State 1999 — 2001
MBA, Brand Management
Grove City College 1994 — 1998
BS, Business Management
Foot Locker February 2015 - Present
Highmark Inc. September 2014 - February 2015
Highmark Inc. July 2013 - September 2014
Belco Community Credit Union April 2012 - July 2013
Belco Community Credit Union February 2010 - April 2012
Highmark Blue Shield June 2008 - August 2008
Hershey Entertainment & Resorts June 2002 - August 2007
Skills
Business Development, Training, Marketing, Management, Sales, Banking, Data Analysis, Microsoft Office, Public Speaking, Business Writing, Team Building, Retail, Competitive Analysis, CRM, Budgets, Analysis, SQL, Teaching and mentoring..., Microsoft Excel, Customer Service, Teamwork, Marketing Strategy, Financial Analysis, Credit, Customer Satisfaction, Market Research, Time Management, Loans, PowerPoint, Finance, Microsoft Word, Mergers, Marketing Communications, Consumer Lending, Inventory Management, Research, Event Management, Coaching
Education
Indiana University of Pennsylvania 2005 — 2009
Bachelor's degree, Business Management
Highmark Inc. January 2015 - Present
The Advisory Board Company January 2014 - December 2014
The Advisory Board Company January 2012 - January 2014
Skills
Healthcare, Technical Training, Data Analysis, Healthcare Information..., Training
Education
Georgetown University
BA, History
Anthem (National Government Services) July 2013 - Present
Rivera Enterprises 1984 - 2015
Highmark Inc. March 2009 - February 2012
York Corrugating Co. January 1988 - August 2008
Firestone Tire/Firestone Industrial Products April 1987 - December 1987
The Goodyear Tire & Rubber Company October 1985 - April 1987
Skills
Customer Service, Time Management, Leadership, Policy, Interviews, Project Management, Public Speaking, Training, Office Management, Accounts Payable, High Organizational..., Office Administration, Administrative..., Nonprofits, Research, Team Motivation, Records Management, Tenacious Work Ethic, Multi-tasking Skills, Invoicing, Editing, MS Outlook, MS Word, Writing, SharePoint, Creative Writing, MS PowerPoint, Publishing, Report Writing, Cash Management, Insurance, Proofreading, Accounts Receivable, Investigation, MS Excel, Bank Reconciliation, MS Publisher, Special Projects, Written & Oral..., Reliability, Church Events, Church Media, Biblical Teaching, Biblical Studies, Business Strategy, Windows 8, Preaching, Website Development, Web Content, Layout Design
Education
Administrative Office of PA Courts (Wilson College) 1980 — 1980
Certificate Program, Minor Judiciary Education, Certified
Penn State University 1978 — 1980
Harrisburg Area Community College 1976 — 1978
Associate's degree, Paralegal, 2.59
Harrisburg High School 1973 — 1975
Diploma, Academic, 2.80
Highmark Inc. December 2014 - Present
Highmark Inc. April 2013 - December 2014
Delta Dental Insurance Company September 2010 - March 2013
HACC, Central Pennsylvania's Community College April 2010 - December 2010
Delta Dental Insurance Company July 2006 - September 2010
Skills
Adobe Acrobat, Captivate, Software Documentation, Technical Writing, Visio, Graphic Design, Leadership, Healthcare, Program Management, Strategic Planning, Process Improvement, Health Insurance, Customer Service
Education
Penn State University
Bachelor of Arts (B.A.), Letters, Arts, and Sciences
Harrisburg Area Community College
Associate of Arts (A.A.), Web Design and Development
Harrisburg Area Community College
Associate of Arts (A.A.), Busines Studies
Mechanicsburg Area High School
Highmark Inc. January 2015 - Present
US Air Force Reserve May 2014 - Present
Administrative Office of Pennsylvania Courts August 2014 - December 2014
Black Consulting Services, Inc. July 2012 - July 2014
US Air Force Reserve April 2004 - May 2014
Kasual Computing, Inc. October 2011 - May 2012
Independent Consultant October 2010 - October 2011
Black Consulting Services, Inc. October 2008 - October 2009
Skills
Instructor-led Training, Captivate, Instructional Design, Blended Learning, Learning Management..., E-Learning, Adult Education, Articulate Suite, Training Delivery, SnagIt, Hands-on Training, Technical Writing, Learning Management, Training, Software Documentation, Camtasia, Needs Analysis, Visio, Technical Training, Program Management, Distance Learning, Training Management, Performance Consulting, Knowledge Management, Organizational Learning, Training Facilitation, ADDIE, Development & delivery..., Performance Improvement, Employee Training, Human Performance, Information Technology
Education
Indiana University of Pennsylvania 2005 — 2011
Bachelor of Science in Education, Secondary Mathematics
Highmark Inc. August 2014 - Present
Highmark August 2013 - August 2014
Trion January 2012 - August 2013
YMCA Camp Tockwogh May 2011 - August 2011
YMCA Camp Tockwogh May 2010 - August 2010
Skills
Insurance, Underwriting, Health Insurance, Access, Data Analysis, Employee Benefits, Life Insurance, Analysis, Microsoft Excel, Software Documentation, Staff Mgmt
Education
Kutztown University of Pennsylvania 2009 — 2011
Bachelor of Science (BS), Mathematics
University of Scranton 2007 — 2009
Highmark Inc. December 2014 - Present
UnitedHealthcare April 2012 - November 2014
University of the Sciences in Philadelphia February 2012 - February 2014
UnitedHealth Group November 2013 - January 2014
Virtua Health June 2007 - May 2012
Virtua Health November 2011 - April 2012
Virtua Health March 2006 - June 2007
Vista Care Hospice June 2003 - March 2006
Philadelphia College of Osteopathic Medicine March 2003 - March 2006
Skills
Medical Administration, Emotional Intelligence, Innovative Thinking, Corporate Communications, Collaborative, Achieving Results, Strategic Planning, Professional Networking, Innovative Problem..., Inclusion, Team Building, Building Relationships, Visionary, Results Oriented, Service Delivery, True Patient Centered..., Care Redesign, Community-oriented, Metrics-driven, Managed Care, Medicaid Managed Care, Executive Management, Healthcare Management, Quality Patient Care, Healthcare, Family Medicine, Utilization Management, Physician Relations, Medicaid, Healthcare Information..., Healthcare Consulting, Goal Oriented, EHR, Medical Education, EMR, Surgery, Healthcare Industry, Critical Care, Disease Management, Patient Safety, Hospitals, Business Networking, Clinical Research, Quality Improvement, Medicine, Internal Medicine, Informatics, Physicians, ACLS, Emergency Medicine
Education
Harvard Medical School 2014 — 2014
Achieving Healthcare Leadership and Outcomes Through Writing and Publishing
University of Massachusetts, Amherst 2008 — 2011
M.B.A., Management
Harvard Medical School 2005 — 2005
Faculty Scholar in Palliative Care Education and Practice, Hospice and Palliative Medicine
Philadelphia College of Osteopathic Medicine 1994 — 1998
D.O., Osteopathic Medicine
University of Scranton 1992 — 1994
M.S., Biochemistry
University of Scranton 1989 — 1992
B.S., Biology
Highmark Inc. October 2014 - Present
Velocity Network January 2012 - Present
Moriarity Consultants, Inc November 2010 - January 2012
Community Resources for Independence May 2010 - November 2010
Lakeshore Community Services January 2009 - May 2010
Skills
Microsoft Office, Team Leadership, People Skills, Data Entry, Microsoft Excel, Teamwork, Research, Customer Service, Public Speaking, Social Media
Education
NWPA Collegiate Academy 2001 — 2005
GED
Gannon University
2010Bachelor of Science, Criminal Justice; Biology
Anytime Fitness Etters September 2012 - Present
Highmark Inc. November 2004 - September 2012
Highmark Blue Shield November 2004 - September 2012
Jewish Community Center 1995 - 2004
Skills
Customer Service, Wellness, Employee Training, Coaching, Management, Personal Training, Strategic Planning, Healthcare, Training, Wellness Coaching, Program Development, Program Management, Rehabilitation, Nutrition, Sales Operations, Employee Wellness, Public Speaking, Health Promotion, Sports, Project Planning, Stress Management, Managed Care, Team Building, Insurance, Contract Negotiation, Health Insurance, Leadership, Social Media, Editing, Athletics, Microsoft Office, Motivational Speaking, Corporations, Project Management, Public Relations, Negotiation, Access, Employee Benefits, Medicare
Education
Kent State University 1994 — 1995
Bachelor of Science, Exercise Physiology
Highmark Inc. August 2014 - Present
Skills
Marketing, Sports, Advertising, Direct Marketing, SEO, Google Analytics, Microsoft Office, Video Editing, Viral Marketing, Leadership, CRM, Digital Marketing, Marketing Strategy, Media Planning, Social Media Marketing, Online Advertising, Email Marketing, Non Profit Marketing
Education
Indiana University of Pennsylvania 2007 — 2011
Bachelor of Arts (B.A.), Marketing
Highmark Inc. February 2015 - Present
Freelance December 2013 - Present
AT&T Mobility November 2013 - January 2015
The Art Institutute of Pittsburgh Design Studio January 2014 - April 2014
Skills
Adobe Creative Suite, Graphic Design, Illustrator, Graphics, InDesign, Photography, Typography, Mac, Layout, Illustration, PowerPoint, Photoshop, Corporate Identity, Microsoft Office, Logo Design, Digital Photography, Digital Illustration, Dreamweaver, Microsoft Excel
Education
The Art Institute of Pittsburgh 2012 — 2014
Bachelor of Science (B.S.), Graphic Design
Hofstra University 2007 — 2009
Highmark Inc. March 2015 - Present
Spanaby Enterprises April 2014 - Present
Safe Haven Stables January 2011 - Present
Law Offices of Aviv S. Bliwas October 2013 - March 2015
SF&Company, CPAs & Business Advisors October 2013 - October 2013
Celerity May 2012 - February 2013
PinnacleHealth System May 2012 - August 2012
Red Robin July 2011 - March 2012
Jo-Ann Fabric & Craft Stores, Inc. July 2011 - August 2011
Carlisle Companies Inc - Carlisle Tire & Wheel May 2010 - August 2010
Skills
Customer Service, Inventory Management, Word, Data Entry, Excel, PowerPoint, Answering Phones, Telephone Skills, Microsoft Excel, Microsoft Word, Time Management, Photography, Leadership, Social Networking, Access, Recruiting, SQL, Software Documentation, Microsoft Office, Healthcare, Training, Windows, Process Improvement, Strategy, Human Resources, Analysis, Program Management, Business Analysis, Management, Team Leadership, Visio, Employee Relations, Project Management
Education
Hood College 2009 — 2013
Bachelor of Arts (B.A.), Biology, General
Highmark Inc. 1988 - Present
Skills
Operations Management, Team Leadership, Team Management, Leadership Development, Cross-functional Team..., Team Building, Change Management, Process Improvement, Business Planning, Coaching, Customer Service, Call Center, Insurance, Healthcare, Knowledge Management, Networking, Recruiting, Writing, Call Centers
Education
Harrisburg Area Community College
Highmark Inc. March 2015 - Present
Little Arms Studios September 2013 - Present
ADP May 2014 - March 2015
Verizon Wireless May 2013 - May 2014
Verizon Wireless September 2011 - July 2013
Verizon Wireless January 2013 - March 2013
Verizon Wireless June 2010 - September 2011
Rational 360 July 2009 - June 2010
Fairfax County Public Schools May 2009 - June 2010
George Mason University August 2008 - December 2008
Skills
Public Relations, Writing, Event Planning, Social Media, Word, Microsoft Office, Customer Relations, Customer Service, Social Media Marketing, Blogging, PowerPoint, Excel, Facebook, Editing, Public Speaking, Outlook, Event Management, Problem Solving, Press Releases, Media Relations, Advertising, Data Entry, Budgeting, Research, Scheduling, Marketing Communications, Time Management, Strategic Planning, Telephone Skills, Social Networking, Promotions, Non-profits, Account Management, Marketing Strategy, Administration, Teamwork, Team Building, Volunteer Management, Strategic Communications, Microsoft Word, Access, Microsoft Excel, Community Outreach, Internal Communications, Spanish, Nonprofits, Budgets
Education
George Mason University 2003 — 2009
Communication, Public Relations
Herndon High School 1999 — 2003
Highmark Inc. July 2013 - Present
D&H Distributing May 2012 - June 2013
Social Security Administration (SSA) August 2010 - May 2012
PHEAA May 2006 - September 2010
Rite Aid 2004 - 2006
Ajilon Corp. 2003 - 2004
Provion, LLC 2000 - 2003
Ulanji, Inc. 1998 - 2000
Skills
User Experience, User-centered Design, Graphic Design, Creative Direction, Usability, Leadership, User Interface, User Experience Design, Graphics, Accessibility, Interaction Design, User Interface Design, Design Strategy, Information Architecture, Information Design, Card Sorting, Heuristic Evaluation, User Research, Usability Engineering, Contextual Inquiry, Axure, Persona, User Scenarios, Usability Testing, Wire Framing, Wireframes, Web Design, Web Development, SDLC, Design Thinking, Requirements Analysis, Business Analysis
Education
Indiana University of Pennsylvania 1991 — 1995
BFA, Fine Arts
Highmark, Inc September 1999 - Present
Skills
Analytics, Teradata, SAS programming, Predictive Modeling, Data Mining, SAS
Education
Oklahoma State University 2009 — 2010
Grad Certificate, Business Data Mining
Frostburg State University 1986 — 1988
MBA
Shippensburg University of Pennsylvania 1982 — 1986
B.S., Computer Science
Highmark Inc. July 2015 - Present
Highmark Health November 2013 - July 2015
PwC July 2008 - November 2013
PwC June 2007 - August 2007
Saint-Gobain Performance Plastics January 2006 - April 2007
Skills
Sarbanes-Oxley Act, Auditing, IT Audit, CPA, CISA, SOX 404, SAS70, SSAE 16, ITGC, Business Process, Information Technology, COSO Framework, SOC 1, Internal Audit, Vendor Management, Banking, Insurance, Asset Management, Internal Controls, Financial Reporting, Accounting, US GAAP, Financial Analysis, External Audit, GAAP
Education
Kent State University - Graduate School of Management 2006 — 2008
Master of Business Administration
Kent State University 2003 — 2006
Bachelor of Business Administration, Accounting
Re-Engineering Myself September 2010 - Present
HIGHMARK INC June 1980 - September 2010
Skills
Team Building, Customer Service, Process Improvement, Insurance, Vendor Management, Business Analysis, Business Process..., Coaching, Requirements Analysis, Leadership, Healthcare
Education
Lebanon Valley College 1997 — 2001
M.B.A, MBA
Juniata College 1973 — 1977
B.A, Hist/Bus Adm, 3.39
Mount Sinai Health System March 2015 - Present
Highmark Inc. July 2014 - February 2015
WellPoint June 2011 - March 2014
WellPoint March 2010 - May 2011
Aetna Life & Casualty January 2002 - February 2010
Howard Systems International February 2001 - December 2001
Infosys Technologies Ltd November 1997 - February 2001
Biocon 1996 - 1996
Skills
Management, Program Management, Vendor Management, Systems Analysis, Integration, Resource Management, Strategic Planning, Project Management, Global Operations, Health Insurance, IT Strategy, Strategy, SDLC, Business Process, Consulting, Healthcare Information..., Governance, Business Strategy, Business Analysis, Product Development, PMO, Data Warehousing, Software Development, Mobile Applications
Education
Yale University - Yale School of Management 2009 — 2011
MBA, Leadership in Healthcare
Indian Institute of Technology, Delhi 1991 — 1996
Bachelors and Masters of Engineering, Biochemical Engg. & Biotechnology
DMS 1984 — 1991
High school, Mathematics and Computer Science
Highmark Health Solutions June 2013 - Present
Highmark Inc. June 2006 - May 2013
Highmark Inc. March 2003 - June 2006
Highmark Inc. September 1999 - February 2003
Skills
Microsoft Office, Customer Service, Security Consulting, Database Security, Project Management, Policy Compliance, Technical Support, ACF2, RACF, DB2, Active Directory, Linux, Unix
Education
HACC, Central Pennsylvania's Community College 1990 — 1992
Business Admistration
Upper Dauphin Area High School 1987 — 1990
High School, Business, Graduate
Highmark Inc. August 2015 - Present
UPMC March 2015 - August 2015
Community Guidance Center May 2014 - September 2014
Community Psychiatric Centers July 2013 - May 2014
Skills
Therapists, Interventions, Treatment, Mental Health, Psychotherapy, Adolescents, Group Therapy, Psychology, Crisis Intervention, Mental Health Counseling, Behavioral Health, Nursing, Family Therapy, Social Services, Counseling Psychology, Case Management
Education
Indiana University of Pennsylvania 2007 — 2012
Bachelor's degree, Psychology
Microbac Laboratories, Inc. August 2015 - Present
U.S. Department of the Treasury August 2014 - March 2015
DuPont August 2013 - March 2014
Highmark Inc. November 2011 - August 2013
Cephalon January 2011 - August 2011
Centocor July 2008 - January 2011
Skills
Project Management, Government, Research, Microsoft Excel, Policy, Public Speaking, Program Management, Strategic Planning, Leadership, Analysis, Microsoft Office, Customer Service, Data Management, Travel Planning, Archives
Education
Grand Canyon University 2012 — 2016
Bachelor's Degree, Christian Studies
Strayer University 2009 — 2011
Associate's degree, Business Administration and Management, General
Highmark Inc. October 2013 - Present
The Kraft Heinz Company January 2013 - September 2013
EDMC May 2012 - January 2013
Skills
Customer Service
Education
Indiana University of Pennsylvania 2008 — 2012
Bachelor of Arts (B.A.), Criminology
Highmark Inc. January 2015 - Present
PHEAA August 2004 - April 2013
PHEAA August 1998 - August 2004
Skills
Relationship Management, Customer Service, Business Strategy, New Business Development, Conflict Resolution, Problem Solving, Customer Satisfaction, Project Management, Vendor Relationships, Banking, Strategic Planning
Education
Harrisburg Area Community College 2000 — 2002
Business Administration and Management, General
Mansfield University of Pennsylvania 1988 — 1992
Elementary Education and Teaching
WORLEY August 2015 - Present
TheBestIRS, Insurance Recruiting Specialists October 2014 - June 2015
Gallagher Bassett Services, Inc. July 2013 - September 2014
Highmark Inc. September 2011 - June 2013
U.S. Geological Survey (USGS) June 2009 - January 2011
Skills
Liability, Property & Casualty..., Claims Management, Insurance, Property, Claim, Commercial Lines, Claim Investigation, Risk Management, Subrogation, Casualty, Property Damage, Liability Analysis, Adjustments, General Insurance, Claims Handling, Commercial Insurance, Negotiation, Investigation, Professional Liability, Property Claims, Accident, Arbitration, Risk Assessment, Claims Resolution, Adjusters, Claims Investigations
Education
Shippensburg University of Pennsylvania 2009 — 2011
Bachelor of Science (B.S.), Environmental Scence
Harrisburg Area Community College 2007 — 2009
Associate of Applied Science, Environmental Science
Highmark Inc. November 2014 - Present
UPMC October 2013 - October 2014
UPMC January 2012 - October 2013
Quality IP, LLC. April 2011 - July 2011
Skills
IT Project & Program..., Process Improvement, SAS, SQL, SharePoint, Team Leadership, Windows Server, Troubleshooting, Microsoft Office, Customer Service, Microsoft Exchange, Database Management, Sales, Project Management, Access
Education
Kent State University 2008 — 2011
Bachelor's Degree, BBA; Computer Information Systems (CIS) and Marketing
Highmark Inc. March 2015 - Present
Highmark Inc. September 2012 - March 2015
Education Management Corporation September 2010 - September 2012
Maher Duessel June 2007 - September 2010
Skills
CPA, Fixed Assets, Financial Reporting, Financial Statements, Accounting, GAAP, Management
Education
Juniata College
Medecision October 2014 - Present
Highmark Inc June 1991 - May 2014
Skills
Process Improvement, Healthcare Information..., Managed Care, Strategic Planning, Health Insurance, Business Strategy, Business Analysis, Analytics, Business Intelligence, Business Process..., Cross-functional Team..., Data Analysis, Executive Management, HIPAA, Healthcare, Healthcare Management, Hospitals, IT Strategy, Insurance, Leadership, Medicare, Program Management, Provider Relations, Strategic Partnerships, Strategy, Team Building, Vendor Management
Education
The George Washington University - School of Business 1984 — 1987
MBA, Finance
Grove City College 1975 — 1979
BA, Bus Adm; French
Bishop Canevin
Highmark Inc. September 2015 - Present
RML August 2009 - September 2015
Skills
Public Speaking, Microsoft Office, Microsoft Excel, Bartender Label Software, Customer Service, Customer Relations, Building EDI Documents, Transmission of EDI...
Education
Full Sail University 2015 — 2017
Bachelor of Science (B.S.), Graphic Design
HACC, Central Pennsylvania's Community College 2006 — 2008
Associate of Arts (A.A.), Theatre/Theater
Millersburg Area High School 2001 — 2005
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Highmark Inc. November 2014 - Present
United Concordia July 2013 - November 2014
Sorrelli Jewelry December 2012 - June 2013
Kutztown University September 2011 - December 2012
Moe's Southwest Grill May 2007 - May 2012
Skills
Social Media, Microsoft Office, Sales, Merchandising, Jewelry, Retail, Marketing, Customer Service, Time Management, Facebook, Inventory Management, Social Media Marketing, Social Networking, Teamwork, Event Planning, Customer Satisfaction, Advertising, Fashion, Leadership, PowerPoint, Data Entry, Market Research, Management, Microsoft Excel, Microsoft Word, Outlook
Education
Kutztown University of Pennsylvania 2009 — 2013
Bachelor of Science (B.S.) Business Administration (B.A.), Marketing/Marketing Management, General
Independence Blue Cross September 2015 - Present
Highmark Inc. 2014 - Present
Blue Cross of Northeastern Pennsylvania 2012 - 2014
Blue Cross of Northeastern Pennsylvania 2009 - 2012
Skills
Public Policy, Government Relations, Health Insurance, Federal Government..., Legislative Affairs, Legislative Research, Strategic Communications, State Government, Policy Analysis, Health Care Reform, Health Care Regulation, Health Plan Operations, Coalitions
Education
Wilkes University
Master of Business Administration (M.B.A.)
King's College
Bachelor's Degree, Communication and Media Studies
Highmark Inc. July 2015 - Present
S&T Bank March 2011 - July 2015
WQED Multimedia June 2010 - August 2010
Skills
Microsoft Office, Sales, Leadership, PowerPoint, Customer Service, Photoshop, Public Speaking, English
Education
Indiana University of Pennsylvania
Bachelor of Science (B.S.), Communications
The Kiski School 2001 — 2003
Highmark Inc. June 2015 - Present
Indiana University of Pennsylvania August 2014 - May 2015
The Reschini Group April 2014 - July 2014
Indiana University of Pennsylvania January 2014 - May 2014
Skills
Actuarial Science, Actuarial Exams, Applied Mathematics, Statistics, Teaching, Calculus, Operations Research, Microsoft Office, Matlab, R, Mathematica, C++, Teamwork, Tutoring, Customer Service
Education
Indiana University of Pennsylvania 2013 — 2015
Master's Degree
Indiana University of Pennsylvania 2007 — 2012
BSEd
PPL Corporation June 2013 - Present
Trifecta Technologies, Inc. October 2011 - June 2013
Andesa Services, Inc. February 2010 - October 2011
Northwestern Lehigh Educational Foundation January 2003 - October 2010
Highmark Inc. April 2009 - February 2010
Computer Aid, Inc. November 2000 - March 2009
PPL Corporation January 2002 - December 2008
Dun & Bradstreet 2000 - 2000
Dun & Bradstreet 1998 - 2000
Dun & Bradstreet 1996 - 1998
Skills
PMP, Agile Project Management, Certified Scrum Master..., PMI-ACP, Business Analysis, Program Management, Requirements Gathering, SharePoint, Project Planning, Software Project..., Risk Management, Process Improvement, Vendor Management, Scrum, Business Requirements, Software Development, MS Project, Visio, Project Coordination, Strategic Planning, Team Leadership, PMO, Waterfall, Business Process..., Change Management, Resource Management, Full SDLC, Executive Management, Quality Assurance, Coaching, Project Delivery, Team Building, User Acceptance Testing, Atlassian JIRA, Software Implementation, Project Management
Education
Kutztown University of Pennsylvania 1989 — 1993
BSBA, Marketing
Whitehall High School
Highmark Inc. February 2015 - Present
Highmark Inc. September 2014 - January 2015
UPMC May 2013 - August 2014
McKesson July 2012 - May 2013
McKesson Provider Technologies June 2010 - July 2012
McKesson Provider Technologies March 2010 - May 2010
Sewickley Valley Hospital January 2009 - April 2009
Skills
RHIA, Training, EHR, Healthcare Information..., EMR, Revenue Cycle, Informatics, HL7, HIPAA, CPOE, Health Information..., Healthcare Consulting, Software Implementation, Health Information..., Meaningful Use, McKesson Paragon, Cerner CCL, VBScript, FirstNet
Education
University of Pittsburgh 2007 — 2010
Bachelor of Science, Health Information Management
Georgia Tech 2010 — 2010
LEAP
Highmark Inc. May 2015 - Present
Accenture January 2012 - May 2015
ClubZ! October 2011 - January 2012
City Charter High School October 2008 - August 2011
North Hills School District August 2008 - October 2008
Skills
Teaching, Instructional Design, E-Learning, Curriculum Development, Training, Educational Technology, Staff Development, Differentiated..., Special Education, Building Relationships, Tutoring, Curriculum Design, Microsoft Office, Editing
Education
University of Pittsburgh 2007 — 2008
Master of Education, Mental and Physical Disabilities
Juniata College 2003 — 2007
Bachelor of Science, Educational and Familial Development
Highmark Inc. June 2014 - Present
Highmark November 2012 - June 2014
Nationwide Insurance March 2011 - December 2012
Pennsylvania Governor's Office of General Counsel--Department of Insurance--Mcare May 2008 - February 2011
Thomson Reuters 2009 - 2010
Cravath, Swaine & Moore LLP June 2005 - June 2007
Skills
Legal Research, Legal Writing, Legal Issues, Insurance, Negotiation, Public Speaking, Mediation, Government, Legislation, Legislative Research
Education
Widener University School of Law (PA) 2007 — 2010
J.D.
Franklin & Marshall College 2001 — 2005
B.A.
Highmark Inc. September 2007 - Present
Highmark Inc. June 1999 - September 2007
EDS Group June 1997 - May 1999
Skills
DB2, Visio, COBOL, SQL, Systems Analysis, JCL, CICS, Application Architecture, Mainframe, Database Design, TSO, Databases, VSAM, MVS, IBM Mainframe, ISPF, EDI, Endeavor, Disaster Recovery, System Testing, Performance Tuning, Requirements Gathering, Data Warehousing, SDLC
Education
Penn State University 1995 — 1997
Management Information Systems, General
Harrisburg Area Community College 1994 — 1995
Associate's degree, Business Administration and Management, General
Highmark Inc. June 2015 - Present
PNC January 2014 - Present
PNC June 2013 - January 2014
Indiana University of Pennsylvania May 2011 - August 2013
PNC June 2012 - August 2012
Indiana University of Pennsylvania August 2011 - April 2012
Bayer June 2010 - August 2011
Indiana University of Pennsylvania August 2009 - April 2010
Skills
Microsoft Office, Leadership, Network Security, Software Development, SQL, Data Analysis, Microsoft Excel, Analysis, Information Technology, Product Development, Oracle, Project Management, Information Security, Security, Marketing Strategy, Business Strategy, Product Management, Database Administration, Databases, PowerPoint, Management, Java, Product Marketing, Six Sigma, New Business Development, Strategic Planning, Network Administration, Research, Communication, Teamwork, Quality Assurance, Python, Technical Documentation, Process Improvement, Training & Development, Intrusion Detection, SharePoint, CPR Certified
Education
Robert Morris University 2013 — 2015
Master's Degree, Information Security and Assurance, 3.73 GPA
Indiana University of Pennsylvania 2009 — 2013
Bachelor of Science (BS), Computer Science
Indiana University of Pennsylvania 2009 — 2013
Minor, Business Administration
Highmark Inc. March 2015 - Present
Deloitte Consulting June 2012 - March 2015
Deloitte Consulting May 2011 - August 2011
Skills
Java, Adobe LiveCycle, Spring Framework, Hibernate, XML, Software Development, JIRA, Agile Methodologies, HTML, Requirements Analysis, Eclipse, Web Services, JavaScript, ASP.NET, Adobe LiveCycle Designer, Oracle SQL Developer, SQL, JAXB, Bootstrap, Databases, Microsoft Office, SDLC
Education
Indiana University of Pennsylvania 2008 — 2012
Bachelor of Science (B.S.), Computer Science, Criminology
Highmark Inc. June 2015 - Present
CVS Caremark Corporation June 2013 - June 2015
Aon Hewitt March 2011 - June 2013
Aon Hewitt January 2009 - March 2011
Education
Northern Illinois University 2007 — 2009
MS, Computer Science
Jawaharlal Nehru Technological University 2003 — 2007
B.Tech, Electronics and Communication Engineering
Highmark Inc. June 2015 - August 2015
Highmark June 2014 - August 2014
Rita's Italian Ice April 2010 - August 2013
Skills
Food Service, Food Safety, Time Management, PowerPoint, Cashiering, Food, Microsoft Excel, Event Planning, Microsoft Office, Teaching
Education
James Madison University 2012 — 2016
Bachelor of Business Administration (BBA), Computer Information Systems
Harrisburg University of Science and Technology
Highmark Inc. July 2015 - Present
ITT Technical Institute June 2015 - Present
Teleplan International September 2013 - May 2014
Exel October 2012 - June 2013
Office Depot May 2012 - September 2012
Walmart October 2009 - October 2011
Tech USA October 2007 - December 2007
Skills
Networking, Software Installation, Computer Hardware, Windows 7, Computer Repair, Microsoft Office, Loss Prevention, Cashiering, Forklift Operator, Inventory Management, Inventory Control, Data Entry, Customer Service, Troubleshooting, Microsoft Word, Hardware Installation, Information Technology, Windows 8, Wireless Networking, Retail Sales, Cash Register, Retail, TCP/IP, Peripherals, IT Hardware Support, Technical Support, Help Desk Support, Team Building, Team Leadership, Active Directory, Structured Cabling, Laptops, Warehousing, Customer Satisfaction, Telecommunications, Windows XP, Logistics, Computer Maintenance, Microsoft Excel, Windows, Network Administration, Outlook, Problem Solving, Operating Systems, Servers, Windows Server, Leadership, Hardware, Wireless, Testing
Education
ITT Technical Institute-Harrisburg 2013 — 2015
Associate's degree, Computer Systems Networking and Telecommunications, 3.0
Highmark Inc. March 2015 - Present
NAVSUP Business Systems Center (NAVSUP BSC) July 2014 - March 2015
Collective Intelligence Inc. June 2014 - March 2015
3M March 2014 - June 2014
ThreeBridge March 2014 - June 2014
Target June 2012 - March 2014
Procter & Gamble August 2011 - May 2012
P&G August 2009 - August 2011
SunTrust Bank March 2006 - February 2009
Procter & Gamble May 2008 - August 2008
Skills
SharePoint, Process Improvement, Certified Project..., ITIL, Business Analysis, ERP, Incident Management, Change Management, SAP Netweaver, Product Development, Creative Problem Solving, Capacity Management, IT Service Management, Product Lifecycle..., Business Process, Product Life Cycle..., Modeling and Simulation, SAP Logistics Execution, SAP Transportation..., Project Management, Training, Integration, Cross-functional Team..., Business Process..., SDLC, Management
Education
Florida Agricultural and Mechanical University 2005 — 2009
Electrical Engineering, Engineering, Computers, 3.3
Florida State University
Highmark Inc. June 2015 - Present
Highmark Inc. October 2010 - June 2015
DST Health Solutions 2007 - 2009
LifeMasters Supported SelfCare 2005 - 2006
Coventry Health Care 2003 - 2005
Keystone Health Plan Central 1999 - 2003
Skills
Health Insurance
Education
HACC, Central Pennsylvania's Community College
Certificate, Paralegal studies
Lebanon Valley College
Bachelor of Science, Health Care Management
Penn State University
Master of Health Administration
Highmark Inc. November 2014 - Present
UPMC March 2014 - November 2014
Jacobs June 2012 - March 2014
JANSON Communications February 2011 - June 2012
SAIC February 2006 - February 2011
Reico Kitchen & Bath July 2004 - February 2006
Skills
Government, Program Management, DoD, Proposal Writing, Project Management, Security Clearance, PMP, Project Planning, Government Contracting, Cross-functional Team..., Army, Defense, Command, Training, Operations Management, Strategic Planning, Analysis, Military, National Security, Technical Writing, Information Assurance, Team Leadership, Team Building, Intelligence, Strategic Communications, Requirements Analysis, Leadership, Systems Engineering, Integration, MS Project, Process Improvement, Management, Earned Value Management, Policy, Security, Risk Management, Change Management, Contract Management
Education
James Madison University 1999 — 2003
BS, Sociology/Anthropology
Highmark Inc. September 2014 - Present
Highmark Inc. September 2014 - Present
PREFERRED PRIMARY CARE PHYSICIANS August 2012 - February 2014
Software By Design, Inc. September 2010 - May 2012
Forest Laboratories July 2006 - September 2010
Bed Bath & Beyond August 2005 - July 2006
Weston Foods (Canada) Inc. May 2003 - August 2005
George Weston Bakeries January 2001 - April 2001
Skills
SDK, PowerPoint, Trainers, Narrowcasting, MicroStrategy Reporting, SQL, Process Improvement, Business Analysis, Business Intelligence..., Dashboard, Data Modeling, Enterprise Architecture, IT Strategy, Management, OLAP, Software Documentation, Software Project..., Training, SDLC, Requirements Analysis, Requirements Gathering, Visual Basic, Databases, Testing, MicroStrategy, Cognos, Oracle, Data Warehousing, Business Intelligence, Business Process, Analysis, Analytics, Microsoft Excel, Project Management, SharePoint
Education
Fashion Institute of Technology 1996 — 2000
Bachelors of Science, Fashion Merchandising Management
Highmark Inc. July 2013 - Present
FirstEnergy April 2012 - July 2013
Arthrex March 2012 - April 2012
Apria Healthcare April 2010 - March 2012
Skills
Cold Calling, Medical Devices, Healthcare, Marketing, Account Management, Hospitals, Customer Service, Operating Room, Durable Medical..., Selling, Capital Equipment, Sales Presentations, Sales, Orthopedic, Competitive Analysis, Cardiology, Managed Care, Selling Skills, Healthcare Industry, Strategic Planning, Medicare, Team Building, Business Development, Health Care Systems, Consulting, Entrepreneurship, Energy Industry, Real Estate, Mineral Exploration, Client Presentation, Group Presentations, Management, Mentoring, Territory Development, Relationship Building, Negotiation, Contract Negotiation
Education
Gannon University 2005 — 2009
Bachelor of Business Administration (BBA), Business Administration and Management, General
Highmark Inc. November 2014 - Present
Verizon Enterprise Solutions February 2013 - May 2014
Verizon Enterprise Solutions March 2012 - February 2013
Verizon Wireless November 2009 - March 2012
Verizon Wireless December 2006 - November 2009
Pine-Richland School District October 2004 - December 2006
Ambridge School District October 2002 - July 2003
Skills
Training, Business Analysis, Technical Support, Customer Service..., Project Management, Program Development, Training & Development, Coaching, Team Motivation, Integration, Mobile Devices, Requirements Analysis
Education
Keller Graduate School of Management of DeVry University 2008 — 2011
Master of Business Administration (M.B.A.), Project Management, 3.97
Keller Graduate School of Management of DeVry University 2008 — 2011
Graduate Certificate, Project Management, 4.0
Indiana University of Pennsylvania 1997 — 2002
Bachelor of Education (B.Ed.), Social Studies Teacher Education
Pine-Richland High School 1994 — 1997
High School Diploma
Highmark Inc. February 2015 - Present
American Eagle Outfitters November 2013 - September 2014
West Penn Allegheny Health System August 2009 - November 2013
West Penn Allegheny Health System February 2003 - August 2009
Alcoa industrial Chemicals January 1992 - January 2002
C-E Minerals June 1986 - January 1992
Skills
Alscripts Epsi financial, Oracle Discoverer, Visual Basic, MS Project, Operations Management, Budgets, Hospitals, Web Applications, Capital Projects, Process Improvement, Data Analysis, Six Sigma, Performance Improvement, Quality Management, Process Engineering, Analysis, Healthcare, Quality Assurance, Project Management, Training, Cross-functional Team..., SDLC, Strategy, Systems Analysis, Revenue Cycle, SharePoint, Visio, Healthcare Information..., Microsoft Project
Education
Georgia Southwestern State University 1990 — 1992
M sys Admin, Accounting
Georgia Institute of Technology 1982 — 1986
Bachelor of Science (BS), Materials Engineering
Highmark Inc. February 2015 - Present
Cowden Associates, Inc. July 2012 - January 2015
Merchants Insurance Group September 2011 - July 2012
UPMC May 2008 - August 2011
Skills
Pricing, Ratemaking, C++, VBA, Excel, Access, Query, Impact Analysis, Data Analysis, Enterprise Risk..., Statistical Modeling, Visual Basic, Actuarial Science, Statistics, Microsoft Excel, Financial Modeling
Education
Grove City College 2007 — 2011
B.S., Mathematics
Penn Trafford High School 2004 — 2007
Highmark Inc. 2014 - Present
Federated Investors, Inc. 2012 - 2014
UPMC - Technology Development Center 2010 - 2012
Seneca Valley School District 2003 - 2011
PLS Logistics Services 2008 - 2010
Sherpa Software 2006 - 2008
kemma software 1999 - 2006
Napier Consulting 1998 - 1999
Tsa Advet 1996 - 1998
GNC August 1995 - October 1996
Skills
Product Management, Product Development, Product Design, Product Launch, Passion for Products, Agile, Scrum, CMMI, Process Improvement, Project Management, Cross functional Team..., Product Life Cycle..., Pricing Strategy, Program Management, Enterprise Software, CRM, Strategy, Start-ups, Agile Methodologies, Cross-functional Team..., Product Lifecycle..., Leadership, Microsoft SQL Server, C#, SharePoint, E-commerce, Software Engineering, Management, Strategic Planning
Education
Indiana University of PA
BS, Computer Science
Highmark Inc. October 2014 - Present
Blue Cross of Northeastern Pennsylvania August 2011 - October 2014
Reading Symphony Orchestra May 2010 - July 2010
La Campagna Restaurant June 2005 - June 2010
Berks Visiting Nurse Association January 2010 - May 2010
Northampton Community College May 2009 - August 2009
Northampton Community College June 2008 - July 2008
Skills
Event Planning, Fundraising, Public Relations, Press Releases, Proposal Writing, Event Management, Social Media, PowerPoint, Grant Writing, Advertising, Newsletters, Editing, Leadership, Marketing, Public Speaking
Education
Universidad Complutense de Madrid 2010 — 2010
Certificate, Spanish Language
Wizard University 2010 — 2010
Portuguese Language
Kutztown University of Pennsylvania 2009 — 2010
B.A, Speech Communication
Northampton Community College 2006 — 2009
Associates of Arts, General Studies
Bangor Area High School 2002 — 2006
Highmark Inc. February 2015 - Present
Highmark Inc. September 2014 - February 2015
Highmark Inc. April 2013 - September 2014
BarkleyREI September 2011 - March 2013
Encyclopedia Britannica 2003 - July 2012
Woodbine March 2006 - September 2011
Crowley Webb and Associates February 2003 - March 2006
USA Luge June 2000 - November 2002
Skills
Marketing Communications, Social Media, Advertising, Digital Marketing, Social Media Marketing, Online Advertising, Marketing Strategy, Account Management, Marketing, Email Marketing, Strategic Planning, Website Development, Integrated Marketing, Digital Strategy, Interactive Marketing, Direct Marketing, Mobile Marketing, SEO, Brand Management, Interactive Advertising, Sports Marketing, Event Management, Google Analytics, PPC, SEM, B2B Marketing, Online Marketing
Education
Kutztown University of Pennsylvania 1996 — 2000
B.S., Business Administration, Marketing, Advertising
NVR, Inc. April 2015 - Present
Highmark Inc. May 2013 - April 2015
SDLC Partners, L.P. May 2012 - May 2013
Giant Eagle April 2007 - May 2012
Quaker Valley School District August 2011 - December 2011
The Club at Nevillewood May 2008 - September 2011
Skills
Employee Benefits, Medicare, Management, Insurance, Process Improvement, Business Analysis, Leadership, Training, Analysis, Health Insurance, Project Management, Team Building, SharePoint, Healthcare, Strategic Planning, Business Process..., HIPAA, Cross-functional Team..., Access, Microsoft Excel, Event Management, Microsoft Office, Customer Service, Program Management, Budgets, Consulting, Event Planning
Education
Indiana University of Pennsylvania 2008 — 2011
Bachelor's Degree, Sport Administration/Business Administration
Highmark Inc. August 2015 - Present
Cigna March 2011 - August 2015
Cigna March 2011 - August 2013
AmeriHealth Mercy March 2008 - March 2011
AmeriHealth Mercy March 2008 - November 2008
MEDecision August 2007 - March 2008
Independence Blue Cross August 2005 - August 2007
Philadelphia Health Management October 2003 - August 2005
Genesis Health Ventures April 2002 - October 2003
Skills
Requirements Analysis, Project Management, Change Management, Business Intelligence, Project Planning, Software Documentation, Business Process, Analysis, Leadership, Budgets, Process Engineering, Account Management, Data Conversion, Quality Control, Technical Support, Billing Systems, Customer Service, Research, Process Improvement, PMP, SDLC, Vendor Management, Program Management, Cross-functional Team..., PMO, Project Portfolio..., Quality Assurance, Strategy, Management, Requirements Gathering, Project Delivery, Testing, Training, Governance, User Acceptance Testing, Visio, Databases, Waterfall, Business Analysis, Software Project..., Business Process..., SharePoint, Integration, IT Strategy, Enterprise Software, Consulting, Strategic Planning, Microsoft Project, Resource Management, IT Management
Education
Goldey-Beacom College
Bachelors of Science in Computer Information Systems, Computer Information Systems
Goldey-Beacom College
Masters of Management, Management with a concentration in Information Technology
Project Management Institute
PMP, Project Management
U.S. Department of Veterans Affairs 2014 - Present
Federal Reserve System 2014 - 2014
TJX 2013 - 2014
Highmark Inc. 2011 - 2013
Blue Cross Blue Shield of Michigan 2011 - 2011
U.S. Department of Homeland Security 2008 - 2011
Argus Health Systems 2006 - 2008
GE Financial June 2006 - August 2006
PerSe Technologies September 2005 - April 2006
Skills
SOA, SDLC, Websphere, DB2, Integration, WebSphere Message Broker, DataPower, WebSphere..., Web Services, WebSphere, Software Development, Enterprise Architecture, Software Project...
Education
University of Michigan 2002 — 2005
Masters, Political Science
Hope College 1997 — 2001
BA, Political Science
Concentrix, a Synnex Corporation Company July 2015 - Present
Highmark March 2013 - Present
Highmark Inc. September 2008 - Present
CIGNA August 1989 - August 2008
CIGNA January 2006 - November 2007
Skills
BPO, Strategy, Operations Management, Management, Six Sigma, Process Improvement, Executive Management, PMO, Leadership, Program Management, Vendor Management, Change Management, Business Process..., Business Analysis, Strategic Planning, Project Management, Cross-functional Team..., Outsourcing, SDLC
Education
Immaculata University 1980 — 1984
Bachelor of Arts (BA)
Highmark Blue Cross Blue Shield January 2012 - Present
Highmark Inc. January 2011 - January 2012
Highmark September 2008 - January 2011
Management Science Associates, Inc. September 2001 - September 2008
Skills
Access, Business Analysis, Business Process, Business Process..., Business Requirements, Data Analysis, Databases, Leadership, Management, Microsoft Excel, Process Improvement, Project Management, Requirements Analysis, Requirements Gathering, SDLC, SQL, SharePoint, Strategic Planning, Visio
Education
Indiana University - Kelley School of Business 1999 — 2001
Bachelor's Degree, Computer Information Systems
Indiana University Bloomington 1999 — 2001
Bachelor's degree, Computer Information Systems
Highmark Inc. September 2015 - Present
HealthAmerica January 2003 - Present
Coventry Health Care/HealthAmerica 2003 - Present
Skills
Health Insurance, Brokers, Health Savings Accounts, Managed Care, Benefits Administration, Employee Benefits, Disability Insurance, Insurance, COBRA, Property & Casualty..., Underwriting, Long-term Care, Medicare, Claim, Health Care Reform, Workers Compensation, Life Insurance, Term Life Insurance
Education
Geneva College 1997 — 2001
Bachelor of Science, Human Resource Managment
Highmark Inc. August 2013 - Present
Silverback Network 2012 - 2013
Federal Communications Commission 2009 - 2012
Southern Living 2005 - 2008
Skills
Marketing, Marketing Strategy, Sales, Nonprofits, New Business Development
Education
Shippensburg University of Pennsylvania 2010 — 2012
Bachelors, Biology
HACC, Central Pennsylvania's Community College 2007 — 2009
associate, business
Highmark Inc. March 2015 - Present
Highmark Inc. September 2013 - Present
Highmark January 2012 - September 2013
Crossmark, Inc. November 2010 - December 2011
Target, Inc November 2009 - November 2010
Sheetz, Inc September 2007 - December 2009
Oldcastle APG, Inc December 2003 - April 2007
The Home Depot March 2003 - December 2003
Pittsburgh Tribune-Review January 2002 - October 2003
The Home Depot October 1999 - October 2001
Skills
Account Management, Inventory Management, Customer Service, Sales, Retail, Leadership, Sales Operations, Training, Strategic Planning, Management, Customer Retention, Pricing, Team Leadership, Selling, Coaching, Marketing, Call Centers, Project Management
Education
University of Pittsburgh, Katz Graduate School of Business 2006 — 2009
Master of Business Administration, Marketing
Indiana University of Pennsylvania 1993 — 1997
Bachelor of Arts, Political Science
Highmark Inc. May 2015 - July 2015
EDMC September 2013 - May 2015
EDMC November 2007 - September 2013
EDMC July 1999 - October 2007
Skills
Instructional Design, Adult Education, Higher Education, Curriculum Design, Staff Development, Public Speaking, E-Learning, Curriculum Development, Training, Leadership Development, Microsoft Office, SharePoint, Software Documentation, Research, Enrollment Management, CampusVue, Customer Service, Admissions, Data Analysis, Coaching, Troubleshooting, Teaching, Technical Writing, Campus, Management, Software Implementation, Testing, Captivate, Policy, Technical Presentations, Analysts, Technical Training, Employee Training
Education
Indiana University of Pennsylvania 1994 — 1998
Bachelor of Science (B.S.), Hotel Restaurant and Institutional Management
Highmark Inc. 2013 - Present
Blue Cross of Northeastern Pa 2001 - 2013
Education
Wilkes University
Master's Degree, Health/Health Care Administration/Management
King's College
Bachelor's Degree, Communications
TE Connectivity June 2014 - Present
Care Capital Management September 2012 - May 2014
Highmark Inc. January 2007 - August 2011
Highmark Blue Shield 1998 - 2005
Highmark Blue Shield 1989 - 1995
Skills
Contract Negotiation, Process Improvement, Budgets, Vendor Management, Strategic Planning, Team Building, Leadership, Business Process..., Procurement, Management, Analysis, Strategy, Purchasing, Change Management
Education
University of Pennsylvania - The Wharton School 2008 — 2008
Executive Development Program
Kutztown University of Pennsylvania 1975 — 1978
BS Bus Admin, Accounting
Members 1st Federal Credit Union April 2006 - Present
Highmark Inc. 1997 - 2005
The Bon-Ton 1987 - 1996
Skills
Business Intelligence, Cost Saving Initiatives, Business Process, Executive Management, Financial Analysis, Strategic Sourcing, Vendor Management, Process Improvement, Leadership, Procurement, Outsourcing, Banking, Management, Contract Management, Negotiation, Strategy, Program Management
Education
Penn State University 1991 — 1996
Purchasing Management Certificate Program
HACC, Central Pennsylvania's Community College 1983 — 1984
Accounting
Penn State University 1974 — 1977
BA, Art & Architecture
Highmark Inc. December 2014 - Present
Management Science Associates March 2013 - December 2014
MSA 2013 - 2014
MSA 2013 - 2014
HP, Enterprise Services May 2009 - October 2012
Hewlett-Packard 2007 - 2009
EDS, an HP company September 2006 - May 2007
EDS April 1982 - September 2006
Skills
Business Analysis, PMP, ITIL, SDLC, Management, Business Intelligence, Software Project..., IT Service Management, IT Management, Leadership, Integration, Program Management, Project Management, Project Portfolio..., Requirements Analysis
Education
University of Denver 2000 — 2003
Certificate, Project Management
Indiana University of Pennsylvania 1978 — 1981
BS, Business Administration, MIS
Highmark Health August 2013 - Present
Highmark Inc. June 2010 - August 2013
Highmark January 2006 - June 2010
Highmark Inc. August 2005 - January 2006
CIBER April 2001 - August 2005
CEI May 2000 - April 2001
Skills
SDLC, Requirements Analysis, Integration, Business Analysis, Software Project..., Agile Methodologies, Business Intelligence, Enterprise Architecture, Software Development, SOA, Requirements Gathering, Web Development, Data Warehousing, SharePoint, Visio, Java Enterprise Edition, IT Strategy, Oracle, PL/SQL, Vendor Management
Education
Isenberg School of Management, UMass Amherst 2006 — 2009
MBA, Management
National Institute of Technology Tiruchirappalli 1996 — 1998
ME, Transportation Engineering and Management
GITAM(Gandhi Institute of Technology And Management) 1992 — 1996
BE, Civil Engineering
B.H.P.V Higher Secondary School
LearnQuest May 2015 - Present
LearnQuest May 2014 - Present
Intrepid Learning March 2013 - May 2014
Highmark Inc January 2011 - February 2013
Highmark Blue Cross Blue Shield January 2000 - December 2010
Highmark Inc 1993 - December 1999
Skills
Organizational Learning, Learning Management..., Staff Development, Organizational..., Onboarding, Individual Development, Competency Management, Performance Management, Project Management, Talent Management, Learning Technologies, Training Delivery, Curriculum Design, Curriculum Development, Information Systems..., Training, E-Learning, Leadership, Performance Improvement, Needs Analysis, Employee Relations, Instructor-led Training, Instructional Design, Talent Acquisition, Management, Learning Management, Consulting, Process Improvement, Organizational..., Team Management, Employee Engagement, Employee Training, Workshop Facilitation, Project Planning, Leadership Development
Education
Shippensburg University of Pennsylvania 1982 — 1984
MS, Computer Science
Indiana University of PA 1975 — 1979
BS in Educ, Mathematics, Secondary Education
Highmark Blue Cross Blue Shield January 2012 - Present
Highmark, Inc September 2009 - January 2012
Butler Memorial Hospital June 1985 - March 1996
Skills
Process Improvement, Healthcare, Strategic Planning, Leadership, Medicare, HIPAA, Managed Care, Integrated Marketing, Insurance, Mergers & Acquisitions, Cross-functional Team..., Strategy, Product Management, Healthcare Information..., Start-ups, Health Insurance, Informatics, SDLC, Program Management, Data Analysis
Education
University of Pittsburgh 1982 — 1985
MHA, Health Administration
Grove City College 1975 — 1979
Bachelor’s Degree, Biology
Highmark Inc. August 2009 - Present
PwC January 1999 - August 2009
Education
Grove City College 1995 — 1998
Bachelor's Degree, Accounting
PinnacleHealth System May 2015 - Present
MinuteClinic April 2014 - April 2015
PINNACLE HEALTH SYSTEM July 2010 - 2012
PinnacleHealth System August 2008 - March 2009
Highmark Inc. March 2003 - May 2007
Highmark Inc. February 2001 - March 2003
Highmark Inc. April 2000 - February 2001
Highmark Inc. March 1999 - April 2000
Skills
Analysis, Nursing, Leadership, Healthcare, Finance
Education
Widener University 2010 — 2013
MSN, Nurse Practitioner
HACC, Central Pennsylvania's Community College
N, Nursing
Indiana University of Pennsylvania
B.S, Natural Science; Programming Specialist
Hamilton Health Center January 2011 - Present
Hamilton Health Center July 2009 - June 2014
La Voz/Macy's 2012 - 2013
Highmark, Inc 1989 - 2004
Skills
Fundraising, Research, Customer Service, Strategic Communications, Newsletters, Internal Communications, Marketing Strategy, Community Development, Coaching, Facebook, Corporate Communications, Management, Media Relations, Program Management, Social Networking, Strategic Planning, Social Media Marketing
Education
Temple University
Master of Social Work (M.S.W.)
Penn State University
Bachelor of Arts (B.A.), Communication and Media Studies
Harrisburg Area Community College
Associate of Arts (AA), Humanities/Humanistic Studies
Highmark Inc. Director, Application DevelopmentHighmarkJanuary 2008 - January 2014
Highmark January 2008 - January 2014
Skills
Requirements Analysis, Business Analysis, Data Warehousing, Software Development, SDLC, Enterprise Architecture, SharePoint, SQL, Analysis, Project Management, Disaster Recovery, Databases, IT Management, Security, Oracle, Management
Education
Indiana University of Pennsylvania
Bachelor of Science in Business Administration, Management Information Systems, General
Robert Morris University
Master of Science in Business Administration, Business Administration and Management, General
Highmark Inc. March 2014 - Present
Highmark Inc. March 2012 - March 2014
Highmark Inc. November 2008 - March 2012
Highmark Inc. February 2004 - November 2008
Highmark Inc. April 2002 - February 2004
Skills
Health Insurance, Insurance, Claim, Provider Relations, Process Improvement, Team Building, Leadership, Medicare, Employee Benefits, Managed Care, Analysis, Microsoft Office, Project Management, Healthcare, Microsoft Excel, Microsoft Word, Business Analysis, Business Process..., Business Strategy
Education
Pennsylvania State University-Penn State York 2004 — 2008
Bachelor's Degree, Mass Communication/Media Studies
Harrisburg Area Community College 1999 — 2001
Associate's Degree, Graphic Design
Highmark Inc. December 2014 - Present
Cognizant Technology Solutions August 2014 - November 2014
Cognizant Technology Solutions November 2013 - July 2014
Cognizant Technology Solutions February 2012 - November 2013
Cognizant Technology Solutions February 2008 - January 2012
Cognizant Technology Solutions April 2006 - February 2008
Cognizant Technology Solutions April 2003 - March 2006
Syntel India Pvt Ltd. June 2000 - June 2002
Skills
SDLC, Software Project..., PMP, Requirements Analysis, Solution Architecture, Requirements Gathering, Pre-sales, Vendor Management, IT Strategy, Global Delivery, Project Governance, Program Management
Education
Indian Institute of Technology, Kharagpur 1999 — 2000
PGDIT, Information Technology
National Institute of Technology Rourkela 1993 — 1997
BE, Mining Engineering
Highmark Inc. Manager of Regulatory AffairsHighmark Inc.February 2006 - March 2010
Education
The Dickinson School of Law 1987 — 1990
JD, Law
Franklin & Marshall College 1983 — 1987
B.A., English Major; History Minor
Highmark Inc. August 2012 - Present
Ness USA Inc October 2000 - Present
Deloitte Consulting 2000 - Present
Hexaware Technologies September 1999 - October 2000
Skills
SDLC, IT Strategy, Enterprise Architecture, ETL, Cognos, SOA, SSIS, Business Intelligence, SSRS, Crystal Reports, Project Portfolio..., Software Development..., VBScript, PL/SQL, Visio
Education
Penn State University 2009 — 2011
MBA, Business
Mumbai University 1994 — 1998
BE, Computers
Kendriya Vidyalaya 1992 — 1994
High School
Highmark Inc.
Skills
ERP, PeopleSoft, Business Analysis, SDLC, SQL, Requirements Analysis, Leadership, Software Development, Strategic Planning, Integration, Visio, Microsoft Excel, Agile Methodologies, Databases, SharePoint, Java, HTML, Software Project..., XML, Team Building, Vendor Management, Requirements Gathering, Enterprise Architecture, Testing, Web Services, Training, JavaScript
Education
HACC, Central Pennsylvania's Community College
Highmark Inc. July 2012 - Present
Highmark Blue Cross Blue Shield July 1985 - July 2012
Skills
Telecommunications, Visual Basic, Design Patterns, Electronics, Spring, Databases, Scrum, PL/SQL, Hibernate, SQL, Testing, DB2, Unix, Oracle, Struts, Software Project..., JavaScript, Business Continuity..., IT Infrastructure Design, Critical Infrastructure..., Project Management, Leadership, Business Analysis, Integration, Data Center, Management, New Business Development, Process Improvement, Vendor Management, Event Planning, Electrical Engineering, Computer Hardware, Customer Service, Strategic Planning, Sales
Education
Georgia Institute of Technology
Data Center Design and Engineering
Penn State University
CVS Caremark Corporation August 2014 - Present
Highmark Inc. May 2013 - August 2014
Evolent Health March 2012 - May 2013
PNC Financial Services August 2011 - June 2012
Highmark July 1998 - August 2011
Mastech 1997 - 1998
Cincinnati Bell Information Systems March 1996 - July 1997
Skills
PMO, Rational Unified Process, MS Office Suite, Lotus Notes, Lotus Domino, Clarity, SharePoint, Scrum, Microsoft Office, RUP, Leadership, Business Analysis, Visio, SDLC, Project Portfolio..., MS Project, PMP, Business Requirements, Testing, Requirements Analysis, IT Management, IT Strategy, Process Improvement, Agile Project Management, Integration, Software Documentation, Vendor Management, Software Project..., Healthcare Information..., User Acceptance Testing, Waterfall, SOA, Agile Methodologies, Business Process, Microsoft SQL Server, Resource Management, SQL, Business Process..., Project Management, Mergers, Analysis, IT Operations, Management, Data Warehousing, Systems Analysis, Requirements Gathering
Education
Robert Morris University 2004 — 2006
MBA, MBA
Indiana University of PA 1991 — 1995
BS, MIS
Cauley Security Services November 2010 - Present
Highmark Inc 2005 - 2010
Kennametal 1999 - 2005
Education
Indiana University of Pennsylvania
Criminology
Highmark Inc. September 2012 - Present
Highmark Inc. March 2008 - September 2012
Highmark Inc. September 2001 - March 2008
Vanguard January 2000 - September 2001
Skills
Leadership, Analysis, Database Administration, Databases, SDLC, Integration, Microsoft SQL Server, SQL, Data Analysis, SharePoint, Software Documentation, Team Building
Education
Penn State University
Master of Science (M.S.), Information Systems
Indiana University of Pennsylvania
Bachelor of Science (B.S.), Computer Science
Highmark Inc. February 2010 - Present
Highmark Inc. October 2002 - February 2010
Education
HACC, Central Pennsylvania's Community College 2008 — 2010
Associate's Degree, Secondary Education Social Studies and Liberal Arts
Treca Gimnazija Sarajevo, Bosnia and Herzegovina 1988 — 1992
High School, Chemistry- Chemical Technician Analyst
Highmark Inc. June 2007 - Present
PennDOT (Pennsylvania department of Transportation) August 2006 - May 2007
Skills
Business Analysis, SDLC, Requirements Analysis, Requirements Gathering, Business Requirements, Web Applications, Microsoft Office, Business Strategy, RUP Methodologies, JavaScript, Microsoft SQL Server, Visio, Crystal Reports, Business Objects, Mentoring, Employee Training
Education
Penn State University 2004 — 2007
Bachelor's degree, Management Information Systems, General
Harrisburg Area Community College 2002 — 2004
Capstone Logistics, LLC June 2013 - May 2015
Highmark Inc. September 2012 - March 2013
Highmark Inc. March 2009 - September 2012
Highmark Inc. September 2007 - March 2009
Skills
Customer Service, Health Insurance, Outlook, Leadership, Process Improvement, Microsoft Word, Human Resources, Data Entry
Education
Temple University 1996 — 2000
Bachelor of Science (BS), Elementary Education and Teaching
Johnson C. Smith University - JCSU 1995 — 1996
Highmark Inc. 2011 - Present
Highmark Inc. 2009 - 2011
Highmark Inc. 2007 - 2009
Highmark Inc. 2006 - 2007
Highmark Inc. 2000 - 2006
Highmark Inc. 1996 - 2000
Skills
Leadership, Process Improvement, Program Management
Education
HACC, Central Pennsylvania's Community College
Life Sciences
Highmark Inc. September 2013 - Present
Highmark Inc. September 2011 - September 2013
Highmark Inc. September 2006 - September 2011
The Private Industry Council of Westmoreland/Fayette, Inc. July 2001 - September 2006
Skills
Project Management, Leadership, Process Improvement, Training, HTML, Adobe Creative Suite, Microsoft Office, Email Marketing, UltraEdit, Healthcare
Education
Indiana University of Pennsylvania
Bachelor’s Degree
Novitas Solutions, Inc. August 2011 - July 2015
United Concordia Dental August 2005 - August 2011
Highmark Inc. February 1997 - August 2005
Highmark Inc. March 1993 - February 1997
Education
Indiana University of Pennsylvania 1981 — 1985
Bachelor of Science (BS), Business Administration and Management, General, 3.0
Highmark Inc. Sr Technical Business Analyst / Scrum Agile CoachHighmark Inc.June 2013 - Present
Highmark Inc. January 1986 - June 2013
Pennsylvania Blue Shield June 1985 - January 1986
Skills
30+ years of..., COBOL, Web Development, Business Analysis, Scrum, SAFe Agile coaching
Education
Temple University 1982 — 1985
Information Technology, Biology and Elementary Education
Indiana University of Pennsylvania
Information Technology