Hilton Grand Vacations
Industry: Company
DescriptionHilton Grand Vacations Inc. is based in Orlando, Florida, United States, with regional offices located in Las Vegas, Nevada, Oahu, Hawaii, New York City, Marco Island, Florida and Sanibel Island, Florida. It was formerly a wholly owned subsidiary of Hilton Inc. until it was spun off into a publicly traded company. Headquarters: Orlando, Florida, United States CEO: Mark Wang (2008–) Traded as: NYSE: HGV; Russell 1000 Component Founded: 1992 Parent organizations: Hilton Worldwide, Hilton Grand Vacations Subsidiaries: Grand Vacations Realty, LLC, The Westin Orlando Universal Boulevard
Hilton Grand Vacations List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Hilton Grand Vacations. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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1,277 Hilton Grand Vacations employees in database. Find out everything there's to know about Hilton Grand Vacations employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Hilton Grand Vacations Employees
Westgate Resorts November 2010 - Present
Wyndham Vacation Ownership October 2009 - December 2010
Hilton Grand Vacations October 2005 - February 2009
Fairfield Resorts (Wyndham Vacation Ownership) 2004 - 2005
Fairfield Resorts (Wyndham Vacation Ownership) 2000 - 2004
Sunterra Resorts 1998 - 2000
Florida Philharmonic Orchestra 1996 - 1998
Skills
Direct Marketing, Email Marketing, Lead Generation, Advertising, Marketing, Social Media, Copywriting, E-commerce, Direct Mail, Sales, Marketing Strategy, Analytics, Social Media Marketing, Online Marketing, Online Advertising, Marketing Communications, Marketing Management, Event Management, Hospitality, Leadership, Sales Management, Budgets, Event Planning, Social Networking, Trade Shows, New Business Development, Strategic Planning, Tourism, Public Relations, B2B, Management, Recruiting, Project Management, Market Planning, Account Management, Market Research, SEO, CRM, Brand Development, Hotels, Customer Satisfaction, Brand Management, Digital Marketing, Revenue Analysis, Resorts, PPC, Timeshare, Strategic Partnerships, Hospitality Industry, Business Planning
Education
University of Central Florida 1991 — 1996
BA, Music Performance, Business Administration
Northwestern Mutual May 2014 - Present
Hilton Grand Vacations 2010 - 2013
Westgate Resorts 2004 - 2010
Westgate Resorts 2001 - 2004
Skills
Microsoft Office, English, PowerPoint, Microsoft Word, Research, Microsoft Excel, Windows, Customer Service, Teaching, Sales, Outlook, Marketing, HTML, Email Marketing, Management, Negotiation, Sales Management, Strategic Planning, Business Strategy, Marketing Strategy
Education
University of Central Florida 2009 — 2012
Bachelor's degree, Psychology
Valencia College 2006 — 2009
Associate's Degree, Art/Art Studies, General
Cameron Real Estate Academy 2004 — 2004
Real Estate License, Florida Real Estate License
Hilton Grand Vacations September 2012 - Present
Chisano Marketing Group September 2012 - May 2013
Travelhost May 2010 - December 2010
Skills
Photoshop, InDesign, Illustrator, Photography, Advertising, Image Editing, Event Planning, Social Media Marketing, Social Media, Facebook, Adobe Creative Suite, Marketing Communications, Social Networking, Public Relations, Digital Marketing, Event Management, Copywriting
Education
University of Central Florida 2008 — 2012
Bachelor of Arts (B.A.), Interdiscinplinary Studies - Communications & Art - Hospitality Minor, Senior
Lennar February 2015 - Present
Lennar August 2014 - February 2015
The University of Arizona December 2010 - May 2014
Bibielle Global Translations SL June 2013 - July 2013
Kappa Alpha Theta January 2012 - January 2013
Sands Chevrolet / Sands Kia June 2011 - August 2012
Hilton Grand Vacations February 2007 - August 2009
Skills
Marketing, Social Media, Social Networking, Event Planning, Microsoft Office, PowerPoint, Human Resources, Restaurants, Customer Service, Retail, Fashion, Blogging, Research
Education
University of Arizona, Eller College of Management 2009 — 2014
Bachelor's degree, Business Administration and Management, General
University of Arizona 2009 — 2014
Bachelor of Arts (B.A.), Psychology
Sunnyslope High School 2006 — 2009
TMAC Direct March 2015 - Present
The Alpine Group January 2014 - March 2015
The Grand View at Las Vegas January 2011 - January 2014
Hilton Grand Vacations June 2005 - January 2011
Hilton Grand Vacations March 2002 - June 2005
Skills
Recruiting, Sales, Sales Management, Negotiation, Pharmaceutical Industry, Pharmaceutical Sales, Life Science Industry, Medical Diagnostics, Medical Devices, Customer Service, Leadership, Sales Operations, Temporary Placement, Competitive Analysis, Biotechnology, Management, Healthcare, Life Sciences, Product Launch
Education
University of California, Los Angeles 1992 — 1996
Hilton Grand Vacations November 2013 - Present
Only Way Realty, LLC January 2013 - November 2013
Century 21 Team Feltrim 2012 - 2013
Skills
First Time Home Buyers, Foreclosures, Real Estate, Sellers
Education
Universidade Federal de Santa Catarina 2001 — 2005
Bachelor of Business Administration (B.B.A.)
Universidade do Vale do Itajaí 2001 — 2005
Bachelor of Laws (LLB)
Hilton Grand Vacations February 2014 - Present
Hilton Grand Vacations May 2012 - February 2014
Hilton Grand Vacations August 2010 - January 2012
Skills
Hospitality, Negotiation, Customer Service, Resorts, Microsoft Word, Sales, Timeshare, Contract Negotiation, Customer Satisfaction, Budgets
Education
Universidad de Puerto Rico 1982 — 1986
Business Administration / Accounting
ECS
ConEdison Solutions December 2014 - Present
Valencia College January 2014 - November 2014
Piper Aircraft September 2013 - December 2013
Hilton Grand Vacations September 2011 - September 2013
Skills
Matlab, Research, Microsoft Office, Technical Writing, PowerPoint, Microsoft Excel, AutoCAD, Time Management, Microsoft Word, Manufacturing, Analysis, Engineering, Access, Windows, Marketing, Customer Service, Teamwork, Public Speaking
Education
University of Central Florida 2013 — 2014
Bachelor of Science, Electrical Engineering
Valencia College 2010 — 2012
Associate's degree, Engineering
Staffing By Choice Account ManagerStaffing By ChoiceJanuary 2010 - Present
Westgate Resorts 2005 - 2010
Hilton Grand Vacations 2000 - 2004
Skills
Accounting, Financial Accounting, Forensic Accounting, Finance, Corporate Finance, Tax, Tax Accounting, Management Consulting, Operational Analysis, Recruiting, Headhunt, Talent Acquisition, Social Networking, Networking, Travel, Entertainment, Personal Branding, Employer Branding, Brand Development, Staffing Services, Temporary Staffing, Permanent Staffing, Project Staffing, Executive Staffing, Staffing Analysis, CFOs, CEOs, Social Skills, Social Entrepreneurship, Lunch & Learns, CPA, Auditing, Internal Audit, External Audit, Financial Audits, IT Audit, Accountants, Financial Analysis, Transaction Advisory..., Consultants, Certified SAP Consultant, Bookkeeping, Timeshare, Sales, Sales Management, Sales Operations, Sales Process, Sales Presentations, Customer Service, Management
Education
University of Central Florida
Accounting and Finance
Hilton Grand Vacations October 2000 - Present
Self Emplyoed January 1991 - May 2000
Skills
Hotels, Hospitality, Hospitality Industry, Resorts, Marketing Strategy, Hospitality Management, Tourism, Timeshare, Training, Team building, Teaching English as a..., Recruiting, Leadership, Internal Communications, Team Building, Trade Shows, Marketing, Hotel Management, Revenue Analysis
Education
Montessori certified teacher
Early Childhood Education and Teaching
State University of New York at Albany
Bachelor's Degree, English Language and Literature, General
Hilton Grand Vacations May 2015 - Present
Wyndham Vacation Ownership January 2015 - April 2015
Westgate Resorts November 2013 - January 2015
Mattress Firm 2012 - 2013
Loews Hotels August 2007 - August 2012
Clear Channel Radio September 2011 - December 2011
Gap Inc./Old Navy June 2005 - December 2006
Skills
Customer Service, Microsoft Office, Organization, Croatian, Team Leadership
Education
University of Central Florida 2010 — 2012
Bachelor of Science (BS), Marketing
Valencia Community College 2006 — 2009
Associates Degree
Wyndham Vacation Ownership June 2014 - Present
Hilton Grand Vacations October 2013 - June 2014
Delphi Business Properties, Inc. October 2011 - June 2013
Southwestern Advantage April 2009 - September 2011
Skills
Direct Sales, Selling, Sales, Cold Calling, Sales Management, Small Business, Marketing, Sales Process, Lead Generation, Sales Presentations, Account Management, Building Relationships, Direct Marketing, New Business Development, Selling Skills
Education
University of Arizona 2007 — 2010
Santa Monica High School 2004 — 2007
TravelClick January 2014 - Present
TravelClick February 2013 - January 2014
EZYield, a TravelClick company June 2012 - February 2013
Hilton Grand Vacations June 2009 - June 2012
Skills
Hospitality, Customer Service, Customer Satisfaction, Management, Hotels, Hospitality Industry, Hospitality Management, Property Management..., Account Management, CRM, Microsoft Office, Yield Management, Call Centers, Project Management, Team Building, Salesforce.com, Training, Resorts, PowerPoint, Time Management, Online Marketing, Hotel Booking, Outlook, Microsoft Excel, Employee Training, Microsoft Word, Process Improvement, Travel Management, Online Travel, Channel Partners, Channel Account..., Channel Relationship...
Education
University of Central Florida
Valencia Community College
Associate of Science, Paralegal
Hilton Grand Vacations April 2013 - Present
Diamond Resorts International May 2005 - March 2013
Ben & Jerry's Homemade, Inc January 2003 - October 2004
Vie de France, European Bakery & Cafe December 1999 - December 2002
Skills
Marketing Strategy, Marketing Communications, Market Research, Social Media Marketing, Social Networking, Marketing Budget..., Sales Management, Real Estate, Timeshare, Family Vacations, Team Leadership, Cross-functional Team..., Marketing, Event Planning, Sales, Hospitality, Resorts, Management, Hospitality Industry, Customer Service, Market Planning, Budgets, Business Development, Hospitality Management
Education
University of Arizona 1990 — 1994
Bachelor of Arts
Marketplace Events December 2014 - Present
Presage Entertainment October 2009 - Present
Hilton Grand Vacations March 2014 - December 2014
The Peabody Orlando April 2013 - September 2013
Walt Disney World May 2012 - May 2013
Universal Orlando August 2012 - April 2013
Universal Orlando Resort September 2012 - October 2012
Heinz Productions August 2011 - July 2012
Heinz Productions August 2011 - July 2012
Walt Disney World January 2010 - May 2012
Skills
Entertainment, Microsoft Office, Adobe Photoshop, Sony Vegas, Final Cut Pro, Camera Operating, Appointment Scheduling, Screening Resumes, Itinerary, VIP Services, Crowd Control, Fundraising, Casting, 80 WPM, Film, Event Planning, Photoshop, Acting, Film Production
Education
University of Central Florida 2008 — 2012
Bachelor's Degree, Cinema Studies
Hilton Grand Vacations March 2014 - Present
Atlantic Concrete Washout February 2012 - February 2015
AutoLoop April 2013 - March 2014
Atlantic Concrete Washout December 2011 - February 2012
Walgreens June 2009 - February 2012
Skills
Microsoft SQL Server, Microsoft Office, SAS, Visio, Data Analysis, Regression Testing, Econometrics, Public Speaking, Web Development, Technical Writing, Software Quality..., SharePoint, phpMyAdmin, PHP, Stata, Writing, QuickBooks, MySQL, R, JMP, FTP, Data Entry, Photoshop, Photography, Computer Hardware, Graphic Arts, Analysis, Market Research, Microsoft Excel
Education
The Burnett Honors College 2009 — 2012
Economics, Statistics
University of Central Florida 2009 — 2010
Associate of Arts, General Studies
Paul J. Hagerty High School 2005 — 2009
My Florida Regional MLS November 2013 - Present
Chase Ford Productions April 2010 - Present
My Florida Regional MLS April 2011 - October 2013
Florida Hospital Home Infusion February 2009 - April 2010
Hilton Grand Vacations October 2007 - January 2009
Nemours Children's Clinic 2001 - 2006
Skills
Social Media, Event Planning, Event Management, Social Media Marketing, Marketing Communications, Public Relations, Public Speaking, Press Releases, Media Relations, Marketing, Email Marketing, Advertising, Training, Blogging, Fundraising, Marketing Strategy, Photoshop, Copywriting, Sales, Hospitality, Leadership, Team Building, Corporate Communications, Facebook, Online Marketing, Social Networking
Education
University of Central Florida 1997 — 1999
BA, Organizational Communications
Citi January 2013 - July 2013
Bank of America July 2010 - August 2011
Westgate Las Vegas Resort & Casino June 2009 - June 2010
Westgate Resorts May 2008 - May 2009
Hilton Grand Vacations January 2004 - May 2008
Skills
Investments, Banking, Microsoft Word, PowerPoint, Microsoft Excel, Customer Service, Microsoft Office, Time Management, Sales, Leadership, Teamwork, Financial Analysis, Social Networking, Outlook
Education
University of Central Florida 2012 — 2014
Bachelor of Business Administration (B.B.A.), Banking, Corporate, Finance, and Securities Law
Valencia College 2008 — 2011
Associate of Arts (A.A.), Business Administration and Management, General
Universal Orlando Resort January 2015 - September 2015
Spotify January 2014 - January 2015
Hilton Grand Vacations June 2014 - August 2014
Menchie's Frozen Yogurt February 2013 - June 2014
Skills
Leadership, Marketing, Time Management, Social Media, Microsoft Office, Social Networking, Hospitality, Teamwork, Facebook, Customer Satisfaction, Strategic Partnerships, Organization, Social Media Marketing, Customer Service, Sales, Event Management, Salesforce.com, Event Planning
Education
University of Central Florida 2011 — 2015
Bachelor’s Degree, Marketing
National Association of Home Builders February 2012 - Present
National Association of Home Builders February 2012 - Present
Wachovia, A Wells Fargo Company January 2011 - February 2012
Expedia Local Expert November 2009 - January 2011
Hilton Grand Vacations November 2008 - November 2009
Hilton Grand Vacations November 2007 - November 2008
Starwood Vacation Ownership March 2005 - November 2007
Skills
Hospitality Management, Microsoft Office, Adobe Acrobat, Facilitators, Hotels, Customer Service, Meeting Planning, Event Planning, Property Management..., Hospitality, Event Management, Hospitality Industry, Sales, Outlook, Microsoft Word, Marketing, PowerPoint, Hotel Management, Leadership, Budgets, Management, Front Office, Training, Resorts, Trade Shows, Process Scheduler, Customer Satisfaction, Food & Beverage, Social Media Marketing, Contract Negotiation
Education
University of Central Florida 2003 — 2007
Bachelor, Hospitality Management
Hilton Grand Vacations January 2015 - Present
Hilton Grand Vacations March 2013 - January 2015
Hilton Grand Vacations November 2010 - June 2013
Tuscawilla Country Club 2008 - 2010
Skills
Event Planning, Sociology, Coaching, Training, Microsoft Excel, Communication Skills, Wine knowledge, Craft Beer, Dance Education, Banquet Operations, Guest Service Management, Hospitality Industry, Golf Management, Entertainment, Public Relations, Food, Wine, Food, Communication, Event Management
Education
University of Central Florida 2007 — 2010
Bachelor's, Hospitality Management
Charles W. Flanagan 2003 — 2007
Vacation Village Resorts August 2013 - Present
Hilton Grand Vacations July 2010 - July 2013
Vacation Village Resorts October 2005 - July 2010
Players Travel October 2003 - November 2005
Harrah's Entertainment November 2001 - October 2003
Amadeus October 1997 - April 2001
HFS Travel Group/Preferred Holidays June 1994 - August 1997
Interval International August 1987 - June 1994
Norwegian Caribbean Lines September 1982 - August 1987
Eastern Airlines 1976 - 1982
Skills
Sales Management, New Business Development, Revenue Analysis, Hospitality, Airlines, Hotels, Tourism, Resorts, Negotiation, Strategic Planning, Sales, Contract Negotiation, Hospitality Industry, Leadership, Vacation, Hospitality Management, Travel Management, Customer Satisfaction, Marketing, Budgets, Customer Service, Social Media Marketing, Cruises, Marketing Strategy, Team Building, Management, Training, Operations Management, Yield Management, Account Management, Hotel Management, Business Strategy, Pricing, Team Leadership, Leisure, Forecasting, Sales Presentations, Event Management, Program Management, Online Advertising, International Sales, Direct Sales, Business Development, Trade Shows, E-commerce, Selling, Business Planning, Marketing Management, Market Planning, B2B
Education
United States Military Academy at West Point 1966 — 1970
BS, Engineering
Orlando Health- Adult Hospital Group April 2014 - Present
Orlando Health- Arnold Palmer Hospital for Children a July 2012 - April 2014
Orlando Health January 2013 - May 2013
Orlando Health June 2009 - July 2012
Hilton Grand Vacations May 2007 - January 2009
Skills
HIPAA, Microsoft Office, Building Strong..., Databases, Customer Satisfaction, Customer Experience, Patient Advocacy, Marketing Strategy, Customer Service, Outlook, Leadership, Training, Team Building, Advertising, Management, Health Education, Email Marketing, Administration, Sales, PowerPoint, Microsoft Word, Public Relations, Event Management, Project Management, Nonprofits, Team Leadership, Quality Patient Care
Education
University of Central Florida 2011 — 2013
Bachelor's degree, Health/Health Care Administration/Management
Valencia Community College 2007 — 2010
Associate of Arts (A.A.), Health/Health Care Administration/Management
Enterprise Holdings April 2015 - Present
Walt Disney World 2014 - January 2015
Bluegreen Vacations February 2013 - January 2014
Hilton Grand Vacations May 2012 - February 2013
Vacation Innovations June 2011 - May 2012
Westgate Resorts September 2009 - June 2011
Skills
Sales & Marketing..., Direct Sales, Sales Presentations, Event Management, Sales Management, Strategic Planning, Event Planning, Public Speaking, Catering, Hospitality, Leadership, Training, Sales, Marketing, Customer Service, Written & Verbal..., Front Office, Hotel Management, Hospitality Management
Education
University of Central Florida
Bachelor of Science (BS), Hospitality Management
Valencia College
Associate of Arts (AA)
Hilton Grand Vacations November 2013 - Present
Fired UP! Entertainment July 2005 - Present
ManaMedia April 2011 - August 2011
Education
University of Central Florida 2010 — 2012
Associate of Arts (A.A.), Cinema Studies
Ridge Community High School
Valencia College October 2013 - Present
University of Central Florida 2009 - 2013
Hilton Grand Vacations May 2008 - May 2009
Skills
Microsoft Excel, Research, PowerPoint, Microsoft Office, Microsoft Word, Outlook, PeopleSoft, PeopleSoft Financial, Oracle CRM, Public Speaking, Teaching
Education
University of Central Florida 2012 — 2014
Master of Arts (M.A.), Educational Leadership - Higher Education/Student Personnel Track
University of Central Florida 2009 — 2011
Bachelor of Science (B.S.), Psychology
Valencia College 2007 — 2009
Associate of Arts (A.A.), Psychology/Business Administration
Marriott Vacations Worldwide Corporation February 2012 - Present
Hilton Grand Vacations July 2008 - April 2010
Westgate Resorts April 1994 - July 2008
Skills
Hospitality, Hotels, Resorts, Customer Service, Marketing Strategy, Sales Management, Tourism, Team Building, Hospitality Industry, Front Office, Hospitality Management, Marketing, Sales, Hotel Management, Customer Satisfaction, Pre-opening, Revenue Analysis
Education
Universidad de Puerto Rico
Business Administration and Management, General
Target April 2015 - Present
Advocare July 2013 - Present
Target June 2014 - March 2015
Autism Speaks January 2014 - May 2014
PetSmart December 2011 - May 2014
Hilton Grand Vacations May 2013 - August 2013
Selective Realty Group May 2013 - August 2013
BI-LO Winn Dixie Stores August 2009 - April 2012
Skills
Customer Service, PowerPoint, Microsoft Word, Time Management, Microsoft Excel, Microsoft Office, Data Entry, Teamwork, Inventory Management, Outlook, Facebook, Training, Social Networking, Fundraising, Leadership
Education
University of Central Florida 2010 — 2014
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General
Hilton Grand Vacations January 2015 - Present
Hilton Worldwide June 2009 - January 2015
Hilton Grand Vacations August 2004 - June 2009
CFS- Creative Financial Staffing 1999 - 2004
Kforce 1993 - 1999
Skills
Succession Planning, Talent Development, Onboarding, Talent Management, Performance Management, Leadership Development, Human Capital Management, Workforce Planning, Organizational..., HR Strategy, College Recruiting, Recruitment/Retention, Talent Assessment, Hospitality, HR Consulting, Coaching, HRIS, Human Resources, Recruiting, Employee Relations, Employee Benefits, Labor Relations, Management, Talent Acquisition, Deferred Compensation, Employee Engagement, Training, Personnel Management, Applicant Tracking..., New Hire Orientations
Education
University of Central Florida
Bachelor of Business Administration (B.B.A.), Accounting and Finance
La Petite Academy October 2014 - Present
Hilton Grand Vacations June 2011 - February 2013
Carnegiestiftelsen March 2011 - April 2011
Skills
Sales, Microsoft Word, OS X, Microsoft Office, Microsoft Excel, HTML, Google Docs, Windows, Analytic Problem Solving, Mac OS X, Word, Excel, Communication, Interpersonal Skill, Early Childhood..., Education, Elementary Education, American Sign Language, Teacher Mentoring, Management, Sales Management, Customer Service
Education
Valencia Community College 2012 — 2014
AA
University of Central Florida
Communication Science and Disorders
Hilton Grand Vacations June 2015 - Present
Dibs on Bibs July 2009 - June 2015
Orange Tree Golf Club November 2001 - November 2008
Grand Cypress Resort November 1997 - November 2001
Skills
Golf, Apparel, Resorts, Hospitality, Golf Instruction, Golf Outings, Clubs, Event Management, Event Planning, Golf Courses, Customer Relations, Coaching, Customer Service, Merchandising, Tournaments, Sports Marketing, Strategic Planning, Club
Education
University of Central Florida 1989 — 1994
BS, Liberal Arts
BIKER ATLAS January 2012 - Present
Hilton Grand Vacations September 2009 - February 2012
Tahiti Village March 2007 - July 2009
Westgate Resorts December 1994 - November 2006
Skills
Portuguese, Spanish, English, Guest Service, Resorts, Hospitality Industry, Hospitality Management, Customer Service, Marketing Strategy, Sales Management, Event Planning, Tourism, Sales, Event Management, Trade Shows, Team Building, Social Media Marketing, Advertising, Marketing, Social Media, New Business Development, Online Advertising, Online Marketing, Strategic Planning, Social Networking, Account Management, Product Development, B2B, Facebook, Negotiation, Motorcycle Industry, Motorcycle, Mobile Applications, Apparel, Start-ups, Strategic Partnerships, Small Business, International Sales, Selling, Lead Generation, Competitive Analysis, Digital Media, Direct Sales, E-commerce, SEO, Brand Development, Mobile Devices, Brand Management, Digital Marketing, Sponsorship
Education
University of Alabama at Birmingham 1990 — 1992
Ramsay High School 1987 — 1989
Diploma
Hilton Grand Vacations May 2015 - Present
Starwood Hotels & Resorts Worldwide, Inc. May 2011 - Present
Unlimited USA January 2009 - 2011
Unlimited USA (Marketing) January 2008 - 2011
Holiday Inn Club Vacations February 1997 - December 2010
Orange Lake Country Club January 1997 - January 2008
Skills
Resorts, Hospitality, Timeshare, Hotels, Revenue Analysis, Customer Service, Sales Management, Hospitality Management, Hospitality Industry, Restaurants, Budgets, Leisure, Event Planning, Front Office, Catering, Food & Beverage, Hotel Management, Marketing Strategy, Tourism, Vacation, Property Management..., Micros, Marketing, Training, Recruiting, Sales, Pre-opening, Luxury, Customer Satisfaction, Hotel Booking, Event Management, Rooms Division, Trade Shows, Yield Management, Management, Direct Marketing, Leadership, Menu Development, Corporate Events, Banquets, Contract Negotiation, OnQ, Restaurant Management, Online Travel, Destination Marketing, Revenue Forecasting, Leisure Travel, Incentives, Income Statement, Market Planning
Education
Universidad del Valle de Atemajac 1990 — 1991
Accounting
Universidad Autónoma de Guadalajara 1988 — 1990
Business
FLORIDA REAL ESTATE LICENSEE
Target June 2012 - March 2015
UCF Homecoming February 2012 - December 2012
Hilton Grand Vacations January 2012 - May 2012
The Office of First Year Experience December 2010 - January 2012
UCF Homecoming February 2011 - December 2011
Nickelodeon Suites Resort November 2009 - April 2011
UCF Homecoming February 2010 - December 2010
Skills
Microsoft Office, Microsoft Technologies, Administrative..., International Relations, Guest Recovery, Guest Service Management, Customer Service, Problem Solving, Purchase Orders, Live Events, Coordinating Events, Event Producing, Hospitality, Facebook, Public Relations, Management, Fundraising, Time Management, Data Analysis, Leadership, Event Planning, Human Resources, Project Planning, Social Media, Social Networking
Education
University of Central Florida 2009 — 2013
Bachelor of Science (BS), International Relations and Hospitality Management
Aon Hewitt August 2015 - Present
YMCA November 2014 - Present
Hilton Grand Vacations April 2014 - September 2014
Med-Care Diabetic and Medical Supplies May 2013 - August 2013
GUESS?, Inc. October 2012 - January 2013
Skills
Customer-oriented, Active listening skills, Skilled problem solver, Motivated team player, Customer service, Self-motivated, General knowledge of..., Honest, trustworthy and..., Neat and clean in..., Schedule flexibility, Customer Service, Management, Telephone Skills, CRM, Teamwork, Software Documentation, Access, Data Entry, Healthcare, Databases
Education
University of Central Florida 2013 — 2015
Bachelor of Arts (B.A.), Psychology
Valencia College 2010 — 2013
Associate of Arts (A.A.), Psychology
Dent Wizard International July 2014 - Present
Lotus fitness January 2012 - Present
Hilton Grand Vacations September 2009 - December 2011
Starwood Vacation Ownership May 2007 - July 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, Customer Satisfaction, Sales, Team Building, Marketing Strategy, Hospitality, Marketing
Education
University of Central Florida 2013 — 2015
Bachelor’s Degree, Accounting and Finance
Valencia College 2012 — 2013
Associate of Arts (A.A.), Business Administration and Management, General
Hilton Grand Vacations December 2014 - Present
Hilton Grand Vacations August 2014 - December 2014
Revolution Technologies February 2014 - July 2014
Cameron Resources Group April 2013 - January 2014
Universal Studios May 2012 - October 2012
Skills
Recruiting, Technical Recruiting, Networking, Interpersonal..., Microsoft Office, Talent Acquisition, Sourcing, Screening, Screening Resumes, Interviews, Internet Recruiting, Computer Proficiency, Engineering Resource..., Project Management, Management, Engineering
Education
University of Central Florida 2009 — 2013
Bachelor of Arts (B.A.), Interdisciplinary Studies
Hilton Grand Vacations January 2012 - Present
Skills
Hospitality, Microsoft Office, Hotels, Hospitality Industry, Resorts, Hospitality Management, Front Office, Hotel Management, Customer Service, Event Management, Food & Beverage, Event Planning, Tourism, Customer Satisfaction, Employee Relations, Meeting Planning, Outlook, Food Service, Banquets, Catering
Education
Universidad del Turabo 1988 — 1995
Bachelor of Business Administration (BBA), Business Administration and Management, General
Merlin Entertainments plc September 2015 - Present
IZEA January 2015 - July 2015
Hilton Grand Vacations January 2014 - March 2015
SeaWorld August 2014 - December 2014
Med-Bill, Inc. August 2013 - December 2013
Darden October 2009 - January 2013
Walt Disney World April 2005 - January 2013
Skills
Social Media Marketing, Event Planning, Online Marketing, Advertising, Entertainment, Blogging, Press Releases, Direct Marketing, Group Projects, Bilingual-English/Spanis..., Microsoft Publisher, Microsoft Excel, Prezi, Public Speaking, Cultural Diversity, Marketing Communications, Public Relations, Social Media, Social Networking, Marketing, Microsoft Office
Education
University of Central Florida 2011 — 2014
Bachelor's Degree, Marketing, 3.6
Valencia College 2010 — 2011
Associate of Arts (AA), Marketing
SPRO Corp September 2014 - Present
Intermark USA November 2013 - June 2014
Japan Exchange and Teaching Program(me) (JET) July 2010 - July 2013
Hilton Grand Vacations April 2010 - July 2010
ABC-CLIO July 2009 - October 2009
Skills
Customer Service, Training, Presentations, Japanese, Japanese culture, Intercultural..., Teaching English as a..., Data Entry, Microsoft Word, Microsoft Excel, PowerPoint, Outlook
Education
University of California, Santa Barbara 2005 — 2009
Bachelor's Degree, Physical Anthropology, 3.84
University of California, Santa Barbara 2005 — 2009
Bachelor's Degree, Japanese, 3.84
Hilton Worldwide July 2014 - Present
Hilton Worldwide June 2012 - July 2014
Hilton Worldwide April 2010 - June 2012
KSA Events August 2008 - April 2010
Hilton Grand Vacations January 2006 - August 2008
Gaylord Entertainment January 2004 - January 2006
Skills
Hospitality, Food & Beverage, Sales, Hospitality Management, Hospitality Industry, Resorts, Hotels, Hotel Management, Catering, Event Management, Front Office, Micros, Microsoft Excel, Analytics
Education
University of Central Florida
Hospitality Management, Hospitality
Oracle June 2014 - Present
Oracle April 2013 - June 2014
INNOVEX Co October 2012 - April 2013
Comcast Cable May 2009 - October 2012
Westgate Resorts (Central FL Investments) April 2008 - December 2008
Hilton Grand Vacations August 2006 - March 2008
Adelphia Cable Communications October 2005 - November 2006
Marriott Vacations Worldwide Corporation April 2002 - February 2006
Adelphia Cable Telecommunications February 2005 - October 2005
Tu Casa Magazine January 2001 - April 2002
Skills
Direct Sales, Solution Selling, Salesforce.com, Strategic Partnerships, Sales Process, Lead Generation, CRM, Sales Operations, SaaS, Account Management, Customer Experience, Enterprise Software, Business Development, Professional Services, Selling, B2B, Business, Channel Partners, Customer Retention, E-commerce, Multi-channel Marketing, Cold Calling, Strategy, Product Marketing, Sales Presentations, Executive Management, Go-to-market Strategy, Competitive Analysis, Cloud Computing, Consulting, Customer Experience..., Partner Management, Start-ups, Business Services, Managed Services, Cross-functional Team..., Telecommunications, Customer Engagement, Call Centers, Product Management, Mobile Devices, Partnerships, International Sales, Vendor Management, Billing Systems, Software, P&L Management, Analytics, Customer Acquisition, Sales
Education
University of Central Florida
Bachelor's degree, Political Science and Government
University of Central Florida
Bachelor's degree, Public Relations/Communications
Hilton Grand Vacations October 2012 - Present
SDD Services LLc April 2010 - Present
ATM Agentes Aduanales 1995 - 2005
Atm Agentes Aduanales January 1996 - January 2001
Skills
Management, Customer Service, Budgets
Education
Universidad Simon Bolivar 1997 — 1998
Capacitado Aduanal, Aduanas /Comercio Exterior
IUTIRLA 1988 — 1991
Tecnico Superior, Informatica
Staples March 2015 - Present
Taylor Morrison December 2014 - March 2015
Talos Health Solutions January 2011 - August 2014
Talos Health Solutions January 2011 - January 2012
Bright House Networks August 2010 - December 2010
Hilton Grand Vacations July 2005 - March 2010
Hilton Grand Vacations 2005 - 2010
Skills
Talent Acquisition, Sourcing, Human Resources, Applicant Tracking..., Recruiting, Interviews, College Recruiting, Screening, Temporary Staffing, Leadership, Temporary Placement, Mobile Applications, Employee Relations, Strategy, Management, Internet Recruiting, Onboarding, Performance Management, Training, Employee Engagement, Technical Recruiting, Employment Law, Workforce Planning, Employer Branding, Personnel Management, New Hire Orientations, Deferred Compensation, Succession Planning, Executive Search, HRIS, Job Descriptions, Contract Recruitment, Hiring, Taleo, Job Fairs, Talent Management, Screening Resumes, Staffing Services, Resume Writing, HR Policies
Education
Climer Real Estate School 2014 — 2014
Pre-Sales, Real Estate
University of Central Florida
Social Sciences
TESOL 2013 — 2013
TESOL Certification
Lake Mary High School
Hilton Grand Vacations May 2015 - Present
Kangaroo Express, an operating trade name of The Pantry, Inc. December 2014 - Present
Agape Love And Praise Word Church Int'l August 2012 - Present
Santa Fe College January 2014 - August 2014
Barnes & Noble College June 2013 - September 2013
NAFI: North American Family Institute September 2009 - May 2012
City of Gainesville July 2005 - August 2006
Skills
PowerPoint, Public Relations, Microsoft Excel, Customer Service, Community Outreach, Telephone Skills, Program Development, Policy, Fundraising, Event Planning, Nonprofits, Social Media, Microsoft Office, Confidentiality, Microsoft Word, Community Development, Data Entry, Cpr Certified, Creative Writing, Administrative..., Training, Facebook, Time Management, Leadership, Organizational..., Program Management, Strategic Planning, Teamwork, Leadership Development, Policy Analysis, Curriculum Development, Volunteer Management, Access, Administration
Education
University of Central Florida 2014 — 2016
Bachelor's Degree, Multi/Interdisciplinary Studies
Santa Fe College 2012 — 2014
Political Science, Business/Office Automation/Technology/Data Entry
Miami Dade College 2007 — 2007
English Education, English/Language Arts Teacher Education
Eastside High School 2002 — 2006
High School Diploma, High School/Secondary Diplomas and Certificates
Skin Spa New York September 2011 - Present
Self Employed July 2010 - Present
Jayde Beauty May 2005 - Present
Hilton Grand Vacations January 2008 - June 2009
MAC Cosmetics March 2005 - October 2007
Skills
Cosmetics, Social Networking, Social Media, Merchandising, Word
Education
University of Central Florida 2002 — 2007
Bachelors, Theatre Studies, Film, Business
Aveda Institute New York 2011 — 2011
Esthetics Certification, Esthetics
Rural/Metro Corporation December 2011 - Present
Kaplan University July 2010 - December 2010
Hilton Grand Vacations November 2009 - April 2010
Hello Florida November 2007 - October 2008
Walt Disney World February 2003 - March 2006
Skills
Training, Leadership, BLS, CPR Certified, AED, CEVO, Emergency Medicine, Emergency Medical..., Event Management, Hospitality, Sales, Hospitality Industry, Hospitality Management, Customer Service
Education
Valencia College 2011 — 2011
Applied Technology Diploma, Emergency Medical Technology/Technician (EMT Paramedic)
University of Central Florida 2001 — 2002
B.S., Hospitality Management
Hilton Grand Vacations February 2015 - Present
Sonobi January 2014 - February 2015
Vestify.com May 2013 - August 2013
Skills
User Interface Design, Graphic Design, Web Design, Photoshop, Illustrator, CSS, HTML, WordPress, Mobile App Design
Education
University of Central Florida 2010 — 2013
Bachelor of Arts (B.A.), Digital Media/Web Design
Hilton Grand Vacations 2014 - Present
Diamond Resorts International® 2012 - 2014
Pacific Monarch Resorts April 2000 - April 2012
Skills
Sales Management, Sales Trainer, Account Management, New Business Development, Direct Sales, Hospitality, Marketing Strategy, Customer Service, Sales Process, Tourism, Sales Operations, Budgets, Social Media Marketing
Education
University of Florida 1972 — 1976
Bachelor's degree, Business Administration and Management, General
University of Arizona
Hilton Grand Vacations 2010 - 2011
Keller Graduate School of Management January 2007 - July 2010
U-Save Car & Truck Rental 2006 - 2007
City of Orlando 2004 - 2005
Orange County Government 2003 - 2005
Skills
Direct Marketing, Account Management, Performance Measurement, Strategic Planning, Time Management, Organization, Outlook, Customer Service, Sales, Marketing, Start-ups, Coaching, Business Planning, Leadership, Sales Process, Research, Presentations, Microsoft Office, PeopleSoft, Social Media, Virtual Environment
Education
Keller Graduate School of Management 2006 — 2010
Masters, Business Administration
University of Central Florida 2003 — 2006
Bachelors of Arts, Public Administration
The Westin Tampa Harbour Island January 2015 - Present
Hilton Grand Vacations April 2014 - October 2014
Hilton Grand Vacations November 2013 - April 2014
Joe's Crab Shack 2012 - 2013
Skills
Customer Service, Retail, Food & Beverage, Event Planning, Hospitality, Social Media, Marketing, Public Relations, Communication, Catering, Product Management, Brand Ambassadors, Street Marketing, Video Editing, Video Production
Education
University of Central Florida 2010 — 2013
Bachelor of Science (BS), Hospitality Administration/Management
University of Central Florida 2010 — 2013
Bachelor of Science (BS), Meeting and Event Planning
University of North Florida 2008 — 2010
Associate's degree, General Studies
Bank of America March 2015 - August 2015
Hilton Grand Vacations December 2013 - August 2014
Starwood Hotels & Resorts Worldwide, Inc. October 2012 - September 2013
TransPerfect Translations June 2011 - September 2011
Law Offices of Mary V. Gubatina June 2010 - September 2010
Telecom Inc. June 2009 - September 2009
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Research, Public Speaking, Event Planning, Data Analysis, Microsoft Word, Editing, Outlook, Access, Problem Solving, Sales, Data Entry, Customer Service, 10 Key, Credit Card Transaction..., Time Management, Coordination, Exceptional People..., Hotel Administration, Hospitality Service, Multitasking Skills, Interdepartmental..., Event Management, Leadership
Education
University of California, Davis 2008 — 2012
Bachelor's of Science, Managerial Economics
James Logan High School 2004 — 2008
High School
Hilton Grand Vacations May 2015 - Present
Freelance 2013 - 2015
University of Florida August 2011 - May 2013
Skills
3D Modeling, 3D Scanning, 2D art, Sculpture, Digital Sculpting, Game Design, 3D, After Effects, 3D Studio Max, Maya, Animation, Game Development, 3D graphics, Video Games, Adobe After Effects
Education
University of Florida 2011 — 2013
Master of Arts (MA), Digital Arts
University of Central Florida 2004 — 2010
Bachelor of Fine Arts (BFA), Animation, Interactive Technology, Video Graphics and Special Effects
Hilton Grand Vacations August 2013 - Present
Hilton Grand Vacations July 2011 - July 2013
Hilton Worldwide July 2002 - June 2011
Education
University of Arkansas at Little Rock 1987 — 1989
Accounting
Hilton Grand Vacations January 2015 - Present
Home August 2012 - Present
Paychex 2007 - 2012
Sears Home Improvement Products July 2006 - January 2008
Skills
Microsoft Office, Data Entry, Typing, Underwriting, Customer Service, Microsoft Excel, Payroll Taxes, Payroll Services, Tax Returns, Payroll
Education
University of Central Florida 2002 — 2006
Spruce Creek High School 2001 — 2002
High School Diploma
Hilton Grand Vacations July 2012 - Present
Harvey, Covington & Thomas, LLC June 2010 - March 2012
Starwood Vacation Ownership October 2000 - October 2008
Starwood Vacation Ownership October 2000 - October 2008
Skills
Teambuilding &..., Staff Development &..., Organizational Skills, Process Improvement, Team Leadership, Training, Team Building, Marketing, Customer Service, Customer Satisfaction, Management, Leadership, CRM, Contract Management, Direct Marketing, Human Resources, Business Planning, Forecasting, Social Media Marketing, Sales, Time Management, Recruiting, Advertising, Policy, Budgets, Accounting, Proposal Writing, Supervision, Contract Negotiation
Education
University of Central Florida
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
Valencia College
General Education
Valencia Community College
AS, Business
Emser Tile July 2013 - Present
Expedia Local Expert January 2012 - December 2012
Expedia Local Expert March 2011 - November 2011
Hilton Grand Vacations June 2010 - February 2011
Paramount Pictures May 2008 - May 2010
New Line Cinema September 2006 - May 2008
Skills
Hospitality, Customer Service, Employee Relations, Hotels, Recruiting, Event Planning, Training, Applicant Tracking..., Team Building, Employee Training, Customer Satisfaction, Event Management, Management, Human Resources, Interviews
Education
University of California, Riverside 2000 — 2004
John Marshall High School
Diamond Resorts International 2011 - Present
Legacy Vacation Club 2009 - 2011
Hilton Grand Vacations July 2007 - August 2009
Hilton Grand Vacations November 2007 - March 2008
Hilton Grand Vacations July 2007 - November 2007
Houstonian Hotel Health Club and Spa April 2004 - July 2007
Westin Hotels & Resorts December 1989 - December 1998
Skills
Resorts, Micros, Hotels, Hospitality Industry, Hospitality, OnQ, PowerPoint, Food & Beverage, Leadership, Marketing, Hospitality Management, Training, Opera, Property Management..., Team Building, Customer Service, Management, Hotel Booking, Leisure, Budgets, Event Management, Hiring, Concierge Services
Education
Universidad de Salamanca
Bachelor, Humanities
University of St. Thomas
Program, International Affairs
Sterling Gardens Hotel November 2014 - Present
Independent contractor for marketing June 2014 - Present
Sterling Gardens March 2013 - Present
Big Bright Ads, Inc January 2011 - October 2011
Smart Circle International January 2010 - October 2011
Jewels Photography July 2010 - October 2010
Executive Security Services LLC September 2009 - January 2010
Hilton Grand Vacations May 2008 - November 2008
F & M Publishing January 2008 - November 2008
Skills
Sales Management, Property, Customer Service, Social Media, Social Media Marketing, Marketing Communications, Strategic Planning, Email Marketing, Sales Operations
Education
University of California, Riverside
Diamond Resorts International® August 2014 - Present
Hilton Grand Vacations Company September 2010 - July 2014
Hilton Grand Vacations October 2007 - September 2010
Skills
Salesforce.com, CRM, Customer Service, Social Media Marketing, Social Media, Marketing, Customer Satisfaction, Email Marketing, Sales, Team Leadership, Lead Generation, Marketing Strategy, Sales Process, Management, Account Management
Education
University of Central Florida 2003 — 2008
B.S.B.A, Management Information Systems, General
University of Central Florida 2003 — 2008
B.A, Finance, General
Hilton Grand Vacations June 2012 - Present
Hilton Grand Vacations August 2011 - June 2012
Hilton Grand Vacations July 2010 - August 2011
Hilton Grand Vacations March 2008 - December 2008
Kaman Industrial Technologies February 2006 - October 2006
Skills
VBA, HTML, CSS, Microsoft Project, Visual Studio, Cognos, SQL, .NET, C#, Social Media Marketing, Customer Service, Hospitality, Social Networking, Bilingual-Spanish, Beauty, Makeup Artistry, Skin Care, Weddings, Photo Shoots, Bridal Showers, Bridal, Cosmetics, Beauty Industry
Education
University of Central Florida 2003 — 2007
B.A, Graphic Design
Bank of America November 2012 - Present
dba@cfl.rr.com September 2008 - Present
Ryder System, Inc. October 2008 - November 2012
Middleton Lawn & Pest Control November 2007 - April 2008
Hilton Grand Vacations May 2007 - November 2007
Attorney's Title Insurance December 2005 - 2007
Siemens Shared Services 2005 - 2005
Holiday Builders 2004 - 2005
CDR Tech 2001 - 2003
Open Market 2000 - 2001
Skills
Databases, Microsoft SQL Server, Database Administration, T-SQL, SSIS, SQL Tuning, SSRS, SQL, Database Design, ETL, Replication, Enterprise Architecture, Oracle, SDLC, Data Modeling, Business Intelligence, Performance Tuning, Data Migration, Integration, Data Warehousing, High Availability, Disaster Recovery, Cluster, VBScript, Requirements Analysis, PL/SQL, Analysis Services, Software Development, Business Analysis, Stored Procedures, Visual Studio, Data Integration, DTS, XML, Data Warehouse..., Systems Analysis, OLAP, Erwin, Relational Databases, Dimensional Modeling, Security, Database Admin, Visio, Data Architecture
Education
University of Arizona 1984 — 1988
BSBA, MIS & Enterpreneurship
International Development Resources, Inc (IDRI) January 2001 - Present
International Development Resources, Inc. 2000 - 2015
Hilton Grand Vacations July 2003 - July 2004
Raintree Resorts International, LLC July 1998 - July 2003
Skills
Marketing Strategy, Real Estate, Real Estate Development, Resorts, Luxury, Selling, Investment Properties, Real Estate Transactions, Condos, Residential Homes, Property Management, Sales Management, New Business Development, Lead Generation, Contract Negotiation, Sales, Hospitality, Tourism, Marketing, Negotiation, Hotels
Education
University of California, Santa Barbara 1972 — 1975
B.A., International Politics
Jeff Mitchum Galleries June 2013 - February 2015
Peter Lik USA September 2011 - May 2013
Hilton Grand Vacations May 2009 - October 2011
Grandview Marketing, Inc September 2002 - March 2009
Skills
Art, Fine Art, Marketing, Event Management, Art Exhibitions, Fine Art Photography, Film, Galleries, Sales Management, Advertising, Social Media, Sales, Visual Arts, Social Networking, Public Relations, Curating, Art Direction, Customer Service, New Business Development, Event Planning, Art History, Graphic Design, Creative Direction, Artists, Brand Development, Online Marketing, Management, Painting, Photos, Music, Customer Satisfaction, Fine Art Sales, Online Advertising, Art Consulting, Editing, Acrylic Painting, Business Development, Creative Services, Raiser's Edge, Hospitality, Photography, Museum Collections, Social Media Marketing, Photojournalism, Blogging, Murals, Image Manipulation, Email Marketing, Image Editing, Sculpture
Education
University of Central Florida 1996 — 2001
Bachelor's Degree, Bachelors Degree from the College of Business in Management and Marketing
Dr Phillips High School 1992 — 1996
Diploma, Liberal Arts and Sciences/Liberal Studies
Walt Disney World April 2013 - Present
Hilton Grand Vacations March 2012 - October 2014
Curves October 2010 - April 2013
Italian Pie & Pasta House May 2008 - March 2012
Box Office Hair September 2008 - February 2010
Artistic Expression Photography October 2006 - June 2008
Hollister Co. October 2004 - March 2005
Skills
Social Media, Entertainment, Online Marketing, Digital Marketing, New Media, Social Networking, Event Management, Storytelling, Media Relations, Broadcast, Photography, Film, Final Cut Pro, Fundraising, Video Production, Email Marketing, Entrepreneurship, Microsoft Office, Publicity, Advertising, Blogging, Graphic Design, Budgets, Online Advertising, Music, Marketing Communications, Integrated Marketing, Copywriting, Digital Strategy, Press Releases, Marketing, Digital Media, Photoshop, Creative Direction, Radio, Public Relations, Marketing Strategy, Television, Event Planning, Journalism, Video Editing, Sponsorship, Social Media Marketing, Corporate Events, Film Production, Creative Writing, Content Strategy, Editing, Public Speaking, Video
Education
Valencia College
Bachelor’s Degree
University of California, Los Angeles
Bachelor’s Degree, Dance
Hilton Grand Vacations June 2015 - Present
Consultant August 2013 - May 2015
AT&T January 2012 - July 2013
AT&T September 2004 - January 2012
Tupperware Brands January 2000 - September 2004
HD Supply 1999 - 2000
Lockheed Martin 1996 - 1999
Skills
Financial Analysis, Business Strategy, Financial Modeling, Corporate Finance, Financial Reporting, Sensitivity Analysis, Microsoft Excel, Microsoft Office, Strategic Financial..., Auditing, Microsoft Word, SQL, Visual Basic for Excel, Analysis, Cash Flow, Executive Management, Executive Coaching, Forecasting, Revenue Forecasting, Inventory Management, Presentations, Research, Sales Analysis, Strategy, Strategic Planning, Visual Basic, Management, Leadership, Process Improvement, Finance, Training, SDLC, Essbase, Toad, Marketing Strategy, Marketing, Advertising, System Conversion, ERP Implementations, KPI Dashboards, System Integration..., Process Flow..., System Testing, Statistics, Software Implementation
Education
University of Central Florida - College of Business Administration
Master of Business Administration (M.B.A.)
University of Central Florida
Bachelor's Degree, Accounting
Passd CPA Exam (no longer active)
Delta Air Lines September 2014 - Present
Starbucks July 2010 - March 2015
Wyndham Worldwide April 2013 - March 2014
Greystar August 2012 - January 2013
Michaelson Real Estate Group January 2011 - November 2011
Starwood Hotels & Resorts Worldwide, Inc. November 2009 - June 2010
Bluegreen Corporation December 2007 - January 2009
The Walt Disney Company May 2006 - September 2008
Hilton Grand Vacations February 2006 - June 2006
Skills
Advertising, Administration, Banking, Business Management, Customer Relations, Event Management, Forecasting, Inventory Management, Kronos, Microsoft Office, Operations Management, Purchasing, Public Relations, Property Management, Real Time, Problem Solving, Quality Assurance, Telecommunications, Team Building, Team Management, Windows, Facebook, Twitter, Customer Service, Management, Leadership, Customer Satisfaction, Hospitality, Retail, Sales, Marketing, Event Planning, Front Office, Social Networking, Resorts, Social Media Marketing, Data Entry, Hospitality Management, Hotels, Food, Hospitality Industry, Social Media, Inventory Control, Marketing Communications, Property Management..., Micros, Training
Education
University of Central Florida 2011 — 2013
Bachelor of Science, Business Administration & Management
Valencia Community College 2008 — 2011
Bachelor of Science, Business Administration & Management
Hilton Grand Vacations September 2014 - Present
Sherwin Williams June 2013 - August 2014
Skills
Customer Service, Sales, Microsoft Office, Sales Management, Leadership, PowerPoint, Team Building, Marketing, New Business Development, Retail
Education
University of California, Riverside 2009 — 2013
Bachelor of Arts (B.A.), English Language and Literature, General
CENTURY 21® September 2015 - Present
Hilton Grand Vacations December 2013 - Present
Intuit October 2011 - February 2012
Bank of America August 2010 - June 2011
T-Mobile October 2008 - November 2009
GCI - General Communication Inc. June 2005 - October 2008
Skills
Real Estate, Listing Homes, First Time Home Sellers, First Time Home Buyers, Buyer's Agent, Real Estate Transactions, Multiple Listing Service, Residential Investment..., Property Flipping, Rental Real Estate, Wholesale Real Estate, Real Estate Financing, Customer Satisfaction, Marketing, Networking, Quality Assurance, Training, Customer Service, Team Leadership, Time Management, Team Building, Call Center, Management, Leadership, Microsoft Office, Account Management, Sales
Education
University of Alaska Anchorage 2001 — 2005
Bachelor of Arts (B.A.), Business Administration and Management, General, Psychology
Aramark September 2015 - Present
Evolution Hospitality March 2013 - July 2015
Marriott International August 2010 - March 2013
Hilton Grand Vacations April 2010 - August 2010
Skills
Hotels, Hospitality Industry, Hospitality, Resorts, Hospitality Management, Sales, Strategy, Tourism, Hotel Management, Written & Oral..., Microsoft Office, Revenue Analysis, Yield Management, Marketing, Critical Thinking, Data Analysis, Front Office, Report Writing, Account Management, Sales Management, Luxury Brand Marketing, Negotiation, Opening Hotels, Pre-opening, Meeting Planning, Convention Services, Operating Systems, Data Entry, Luxury Lifestyle, Hospital Sales, Sales Presentations, OnQ, Restaurants, Property Management..., Hotel Booking, Event Management, Rooms Division, Trade Shows, Micros, Banquets, Food & Beverage, Catering, Japanese, Japanese culture, Public Sp, Blogging, Social Media Marketing, Social Media, Travel Writing
Education
University of California, Davis - Graduate School of Management 2012 — 2015
Master of Business Administration (M.B.A.), Strategy and Marketing
University of California, Davis 2005 — 2009
Bachelor of Arts (B.A.), International Relations & Economics (Japanese Minor)
UDP (Used Denim Products) March 2015 - Present
Slate and Stone January 2014 - July 2014
Black Lapel July 2013 - February 2014
HYPD Media LLC August 2011 - March 2013
Advanced Alternative Media October 2012 - February 2013
SCG Productions May 2009 - December 2010
Hilton Grand Vacations May 2006 - May 2009
Skills
Social Media, PowerPoint, Social Media Marketing, Marketing, Marketing Strategy, Social Networking, Sales, Online Advertising, Advertising, Account Management, Marketing Communications, Event Planning, Customer Service, Facebook, Microsoft Office, Microsoft Excel, Online Marketing, New Business Development, Management, Creative Direction, Business Development, Market Research, Email Marketing, Public Relations, Lead Generation, Digital Marketing, E-commerce, SEM, Brand Development, SEO
Education
University of Central Florida 2005 — 2009
Bachelor of Arts (B.A.), Marketing
American Express January 2015 - Present
Sprint February 2011 - April 2014
Hilton Grand Vacations June 2009 - January 2011
Skills
Call Centers, Customer Service, Microsoft Office, Sales, Time Management
Education
University of Central Florida 2013 — 2016
Bachelor's degree, Interpersonal/Organizational Communication
Schon Creative Services July 2014 - Present
Kobie Marketing 2013 - July 2014
Freelance Advertising / Creative Development Services 2000 - 2014
Kobie Marketing 2011 - 2013
Mainsail Lodging & Development September 2009 - 2011
Hilton Grand Vacations 2008 - 2009
Skills
Graphic Design, Web Design, HTML, CSS, PHP, Email Marketing, Adobe Creative Suite, User Experience, Art Direction, Video Production, Brand Development, Social Media, Marketing Strategy, Marketing Communications, User Interface Design
Education
University of Central Florida 2004 — 2010
Bachelor of Arts (B.A.), Digital Communication and Media/Multimedia
University of Central Florida 2004 — 2008
BA, Digital Media
Kaufman, Englett and Lynd June 2012 - Present
Orlando Weekly July 2011 - June 2012
Hilton Grand Vacations May 2008 - June 2011
First Continental Mortgage, Ltd. August 2005 - February 2008
Skills
Sales, Management, Marketing, Sales Management, Leadership, Cold Calling, Life Insurance, Term Life Insurance, Recruiting, Whole Life, Call Centers, Microsoft Excel, Interviews, Team Building, Marketing Strategy, Customer Satisfaction, Sales Rep Training, Communication, Advertising
Education
University of Central Florida 1999 — 2003
Bachelor of Business Administration (B.B.A.), Marketing
Fence Outlet, Inc. May 2013 - Present
Hilton Grand Vacations September 2012 - May 2013
ER Pro International September 2006 - March 2012
Homesavers Alliance, LLC March 2006 - January 2008
JP Morgan Chase February 2005 - March 2006
Westgate Resorts 2004 - 2005
Sprint August 2001 - August 2003
Skills
Payroll, Training, Real Estate, Leadership, Negotiation, Accounting, Finance, Customer Service, Sales, Contract Negotiation, Corporate Finance, QuickBooks, Cold Calling, •Bilingual: English..., Spanish, ESL, Kronos Timekeeping, Building Relationships, •Extensive customer..., Taxes, Income Tax, Tax Preparation, ADP Payforce, Oracle HR, Paychex, Microsoft Dynamics GP, Sales Pad, Direct Sales
Education
Hispanic Business College 2005 — 2005
Credit Restoration Specialist
Claimer Real Estate School 2004 — 2004
Sales Agent, Real Estate
National Notary Association 2004 — 2004
Notary, Notary and Signing Agent
Universidad de Puerto Rico 1998 — 2001
BS, Business Administration & Accounting
APM
CPP-, Certified Payroll Professional
Sociaty for Human Resources Management
SPHR
BAE SYSTEMS December 2014 - Present
Sugarland Farms May 2014 - December 2014
Hilton Grand Vacations March 2014 - May 2014
Island Air December 2013 - March 2014
Deloitte Canada November 2012 - April 2013
University of Calgary November 2007 - November 2012
Kelly Services 2006 - 2007
Skills
Employee Relations, Interviews, Nonprofits, Event Planning, Recruiting, Onboarding, Talent Management, Microsoft Office, Event Management, Customer Service, Talent Acquisition, PowerPoint, Microsoft Excel, Project Management, Organizational..., Human Resources, Time Management
Education
Mount Royal University 2010 — 2013
Event Management Certification
The University of Calgary 2009 — 2011
Emerging Leaders Certification
AssistRx July 2014 - Present
Hilton Grand Vacations May 2013 - June 2014
Radisson March 2012 - August 2012
Starbucks August 2011 - August 2012
Skills
Hotels, Resorts, Hospitality Industry, Customer Service, Hospitality, Oral & Written..., Social Media, Teamwork, Microsoft Office, choreogr, Belly Dance, Anthropology, Event Planning, Events Coordination, Restaurants, Food & Beverage, Front Office, Organization, Leadership, Talent Booking, Auditions, Creative Writing, Journalism
Education
University of Central Florida 2010 — 2013
Bachelor's degree, Anthropology
Hilton Grand Vacations May 2012 - Present
Barnes and Noble College Booksellers, Inc. August 2009 - May 2012
Hilton Grand Vacations November 2011 - March 2012
Universal Studios Orlando Resort May 2010 - February 2011
Skills
Microsoft Office, Internet Research, Taleo, PeopleSoft, Sourcing, Talent Acquisition, Human Resources, Project Management, Applicant Tracking..., Recruiting, Cold Calling, Employee Relations
Education
University of Central Florida 2008 — 2011
Bachelor's degree, Human Resources Management and Services
Fleming Island High School 2004 — 2008
High School Diploma
Full Sail University October 2013 - Present
Full Sail University March 2013 - October 2013
Hilton Grand Vacations July 2010 - March 2013
The Gates of Seminole Magazine December 2008 - July 2010
CuraScript, Inc. An Express Scripts Co. June 2007 - December 2008
Skills
Financial Aid..., Student Financial Aid, CampusVue, Customer Service, Event Management, Hotels, Hospitality Industry, Leadership, Event Planning, Microsoft Office, Public Speaking, Team Building, Management, Strategic Planning, Time Management, PowerPoint, Social Networking, Hospitality
Education
University of Central Florida 2003 — 2008
Bachelor's degree, Creative Writing
Hilton Grand Vacations May 2015 - Present
Hilton Grand Vacations March 2014 - May 2015
Hilton Grand Vacations November 2012 - March 2014
Pinnacle Family of Companies May 2010 - November 2012
Skills
Accounting, Financial Reporting, Microsoft Excel, PeopleSoft, Forecasting, Variance Analysis, Bookkeeping, Yardi Property..., Financial Analysis, QuickBooks, Account Reconciliation, General Ledger, Yardi, Financial Statements, Accounts Payable, Financial Accounting, GAAP, Accruals, Accounts Receivable, Sarbanes-Oxley Act, Journal Entries, Internal Controls
Education
University of Central Florida 2012 — 2015
Master of Business Administration (MBA), Concentration in Accounting
University of Central Florida 2006 — 2010
Bachelor of Science, Accounting
Hyatt Regency Maui Resort and Spa March 2015 - June 2015
Hyatt Regency Maui Resort and Spa November 2014 - March 2015
Hyatt Hotels Corporation July 2014 - November 2014
Hyatt Hotels Corporation July 2013 - June 2014
Hilton Grand Vacations November 2012 - June 2013
Interlachen Country Club March 2012 - October 2012
Quail Valley Country Club February 2010 - May 2011
Skills
Hospitality, Food & Beverage, Hospitality Industry, Hospitality Management, Hotels, Restaurants, Resorts, Front Office, Customer Service, Event Management, Facebook, Time Management, Social Media, Hotel Management, Food Service, Customer Satisfaction, Micros, Social Networking, Marketing, Food Safety, Microsoft Word, Restaurant Management, Tourism, Food, Phone Etiquette, Social Media Marketing, Service Recovery, PowerPoint, Microsoft Office, Weddings, Retail, Team Leadership, People Skills, Recruiting, Forecasting, Bar, Rooms Division, Expert Advisor, Staff Supervision, Supervisory Management, Supervisory Skills, Supervisory Experience, Expert Communicator, Fine Dining
Education
University of Central Florida 2011 — 2014
Bachelor of Science (BS), Hospitality Administration/Management
Hilton Grand Vacations March 2014 - Present
Hilton Grand Vacations June 2013 - March 2014
Tommy Hilfiger October 2011 - November 2013
University of Central Florida June 2011 - August 2012
University of Central Florida August 2007 - August 2012
Kids Beating Cancer January 2012 - May 2012
Florida Hospital East Orlando October 2009 - November 2010
Skills
Fundraising, Customer Service, Microsoft Word, Conflict Resolution, Recruiting, Health Services..., Social Media, Event Planning, Microsoft Office, First Aid, MVP Sexual Violence..., Patient Administration, Community Outreach, Sales&Marketing, Hospitality, Adult CPR
Education
University of Florida 2013 — 2015
Graduate Certificate, Public Health
University of Central Florida 2007 — 2012
Bachelor of Science, Health Services Administration
Hilton Grand Vacations August 2002 - September 2007
AT&T Wireless May 1998 - October 1999
Hemisphere Tour and Travel August 1993 - May 1997
Skills
Sales, Customer Service, Social Media Marketing, Marketing, Marketing Strategy, Email Marketing, Event Management, Hospitality, Copywriting, Adobe Creative Suite, Complaint Management, Employee Management, Customer Retention, Written Communication, Final Draft, Staff Training, Final Cut Pro, Relationship Building, Microsoft Office, Creative Direction, Film History, Barista, Violin, Project Management
Education
University of Central Florida
Bachelors, Film, Marketing & Mass Communication
Valencia College
Technical Certificates, Digital Media Production and Digital Video Fundamentals
Hilton Grand Vacations 2015 - Present
Asset Life Settlements, LLC 2014 - 2015
Advanced Settlements & National Insurance Brokerage 2005 - 2013
American Schools Corporation/ Windermere Preparatory School 2003 - 2004
Beatty Insurance Agency 1988 - 2003
Skills
Life Insurance, Insurance, Sales Management, Sales, Term Life Insurance, Leadership, Underwriting, Company Leadership, Strategy, Sales & Marketing..., Sales Process, Sales Force Development, Sales Funnel..., CRM, Training & Development, Hospitality
Education
University of Central Florida
Business, Marketing
Elite Alliance September 2013 - Present
Hilton Grand Vacations January 2012 - January 2013
Hilton Grand Vacations August 2007 - January 2012
Mobile Logic January 2003 - May 2007
T-Mobile January 2001 - January 2003
Darden Restaurants, Universal Studios and Peabody Hotel January 1996 - January 2001
US Army November 1992 - November 1995
Skills
Sales, Leadership, Hospitality, Hotels, Resorts, Training, Hospitality Management, Sales Management, Hospitality Industry, Tourism, Hotel Management, Restaurants, Salesforce.com, Revenue Analysis, Management, Customer Satisfaction, Account Management, Food & Beverage, Customer Service, Business Development, Global Business..., Fractional Ownership, Marketing, Marketing Strategy, Direct Sales, Sales Process, Luxury, Cloud Computing
Education
University of Central Florida 2000 — 2002
Bachelor's degree, Philosophy, Psychology and Hospitality Management
Valencia Community College 1997 — 1999
Associate of Arts (A.A.) - Honors Degree, General Studies
Discovery Resort Marketing November 2010 - Present
Vacation Marketing January 2010 - January 2011
Hilton Grand Vacations March 2007 - April 2009
Island One Resorts 2002 - 2007
Skills
Google Adwords, Google Analytics, Telemarketing, Online Marketing, Market Analysis, Resorts, Vacation, Sales Management, Call Center, Advertising, Timeshare, Marketing Strategy, Budgeting, Lead Generation, PPC, Negotiation, Customer Service, Strategic Planning, Problem Solving, Analysis, Budgets, Marketing, New Business Development, Hotels, Leadership, Customer Acquisition, Web Marketing, Sales, Tourism, Entrepreneurship, B2B, Hospitality, Strategic Partnerships, Start-ups, Inbound Marketing, Public Relations, Email Marketing, Online Advertising, Selling, Direct Marketing, Management, Marketing Management, Market Planning, CRM, Social Media Marketing, B2B Marketing, Account Management, Market Research, E-commerce, Direct Mail
Education
University of Central Florida 2001 — 2004
B.A., Political Science, Business
Valencia Community College 1998 — 2001
A.A.
Hilton Grand Vacations March 2008 - Present
Hilton Grand Vacation January 2008 - Present
Hilton Grand Vacations 2008 - Present
Imperial Capital January 2002 - January 2010
www.MyICL.com January 2006 - April 2009
American Executive Limousine January 1998 - January 2008
Skills
Real Estate, Loans, Foreclosures, Investment Properties, Sellers, First Time Home Buyers, Refinance, Mortgage Banking, Budgets, Resorts, Financial Analysis, Customer Service, Accounting, Negotiation, Contract Negotiation, Sales, FHA, Hospitality, Strategic Planning, Microsoft Excel
Education
Western Governors University 2011 — 2012
MBA, Business Management
University of Central Florida 2000 — 2001
Bachelor’s; Master, Business/Public Administration; Business Management
University of Central Florida 1999 — 2001
Bachelor of Science, Business/Public Admin
Hilton Grand Vacations October 2010 - Present
Engle Homes May 2006 - September 2006
Morrison Homes March 2002 - May 2006
American Heritage Homes, Inc January 1994 - February 2002
Education
University of Central Florida
Bachelor of Science, Business Administration; Finance
State of Florida
Licensed, Real Estate
University of Central Florida - College of Business Administration 1987 — 1991
B.S.B.A,, Finanace
leisure real estate management ,inc. 2009 - Present
Hilton 2006 - 2008
Hilton Grand Vacations 1999 - 2008
Hilton Grand Vacations 1995 - 1999
Marriott Vacation Club International 1992 - 1995
Vistana Development Ltd. 1983 - 1991
Skills
Resorts, Vacation, Leisure, Hospitality, Hospitality Industry
Education
Université Paris Dauphine 1974 — 1979
Masters, Marketing
montcel
Starwood Vacation Ownership March 2007 - Present
Starwood Vacation Ownership August 2005 - March 2007
Hilton Grand Vacations November 2004 - August 2005
Hilton Grand Vacations February 2003 - November 2004
Hilton Grand Vacations June 2001 - February 2003
Skills
Variance Analysis, Forecasting, Cash Flow, General Ledger, Financial Reporting, Account Reconciliation, Revenue Analysis, PeopleSoft, Financial Analysis, Balance Sheet, Financial Modeling, Accounting, Budgets, Finance, Consolidation, Analysis, Payroll, P
Education
University of Central Florida - College of Business Administration 1998 — 2000
MBA, Business
University of Central Florida 1993 — 1997
BS, Accounting
SunBriteTV, LLC May 2012 - Present
New Proimage America AGFA June 2010 - April 2012
Palm Springs Convention & Visitors Authority September 2009 - June 2010
Starwood Vacation Ownership February 2006 - November 2008
Hilton Grand Vacations January 2003 - February 2006
One Business Place January 2002 - December 2002
Qwest Digital Media June 2000 - August 2001
America's Health Network / WebMD February 1997 - May 2000
Skills
Sales Management, Lead Generation, Affiliate Marketing, E-commerce, SEO, SEM, Ecommerce Marketing, Social Media Marketing, PPC, Google Analytics, Google Adwords, Digital Media, Digital Marketing, Online Marketing
Education
University of Central Florida
Envy Labs November 2009 - Present
Hilton Grand Vacations March 2007 - November 2009
E-Z Rent-A-Car 2004 - 2007
Skills
JavaScript, Scrum, CSS, ASP.NET, Ruby, ASP.NET MVC, Web Application Design, Agile Methodologies, ASP, TFS, T-SQL, Web Development
Education
University of Central Florida 2000 — 2005
BS, Information Systems Technology
Hilton Grand Vacations July 2014 - Present
Carr, Riggs & Ingram, LLC December 2013 - July 2014
Fulford Van & Storage August 2012 - March 2013
Siemens Energy 2010 - 2011
Muller Services 2003 - 2009
Brown & Brown 2008 - 2008
H & R Block 2005 - 2006
Space Coast Honda 2002 - 2003
Holler Honda 1998 - 2002
Skills
Accounting, Financial Reporting, Excel, Auditing, Forecasting, General Ledger, Accounts Payable, SOX, Audit, Microsoft Office, Reconciliation, Financial Accounting, Cash Flow, GAAP, PowerPoint, SAP, Variance Analysis, Small Business, Sarbanes-Oxley Act, Budgets, Account Reconciliation, Payroll, Accounts Receivable, Consolidation, Tax, Microsoft Excel, Analysis, Financial Analysis, Internal Controls, Management, Finance, Internal Audit
Education
University of Central Florida 2003 — 2007
B.S, Accounting
University Of Central Florida 2003 — 2007
B.S, Management Information Systems
Florida Southern College 2008 — 2009
Accounting
Amazon May 2014 - Present
Baxter BioScience March 2009 - May 2014
Northstar Neuroscience, Inc. March 2008 - March 2009
Philips Medical Systems June 2005 - March 2008
Chiron Corporation October 2004 - June 2005
Hilton Grand Vacations June 2001 - August 2004
Labor Resources, LLC & Human Resources, Inc April 2000 - April 2001
Skills
Recruiting, Performance Management, Employee Relations, Workforce Planning, Personnel Management, Human Resources, Deferred Compensation, Program Management, Leadership, Onboarding, Policy, Succession Planning, Team Management
Education
University of California, Davis 1994 — 1998
BA, English and Sociology Double Major
Hilton Grand Vacations May 2014 - Present
OneBlood September 2013 - May 2014
TEKsystems March 2013 - September 2013
Island One Resorts January 2000 - March 2013
University of Central Florida, College of Health and Public Affairs August 1999 - December 1999
University of Central Florida April 1998 - August 1999
Skills
Management, Business Intelligence, Visual Studio, SQL, JavaScript, Microsoft SQL Server, Website Development, User Experience, Leadership, XML, HTML, Business Analysis, SSIS, PowerPoint, Access, Agile Methodologies, Data Analysis, Progress 4GL, C#, Program Management, Web Applications, Web Development, Software Documentation, CSS3, SDLC, SOA, Time Management, Integration, Programming, ASP.NET, SharePoint, Project Management, CSS, Databases, IIS, VB.NET, Google Analytics, User Interface Design, Team Leadership, Analysis, Unix, T-SQL, Visio, HTML 5, Call Centers, XHTML, Web Design, Team Management, CMS, Software Development
Education
University of Central Florida 1995 — 1999
BS, Management
University of Central Florida - College of Business Administration 1995 — 1999
Bachelor of Science (BS), Business Administration and Management, General
Hilton Grand Vacations May 2014 - Present
Bluegreen Resorts Management Inc November 2007 - May 2014
Hilton Grand Vacations June 1995 - August 2007
Hilton Hotels Corporation 2002 - 2007
Sonesta Hotels May 1992 - April 1995
Sonesta Hotels March 1984 - April 1992
Skills
Budgets, Revenue Analysis, Rooms Division, Negotiation, Customer Service, Leadership, Team Building, Hospitality Industry, Hospitality, Hotels, Resorts, Hotel Management, Hospitality Management, Strategic Planning, Management, Front Office, Employee Relations, Sales Management, People Skills, Pre-opening, Sales, Timeshare, Yield Management, Leadership Development, Recruiting, Forecasting, Employee Engagement, Training
Education
Universidad de Concepción 1977 — 1981
Commercial Engineering - Economics, Engineering, Majored in Economics
Universidad de Concepción 1977 — 1981
Commercial Enginnering, Economics, Economics
DHR International August 2015 - Present
Transco Inc. March 2009 - August 2015
Hilton Grand Vacations January 2008 - February 2009
BKHM, CPA January 2005 - January 2008
Skills
QuickBooks, Auditing, Microsoft Office, Outlook, Accounting, Financial Analysis, PeopleSoft, Tax, General Ledger, Budgets, Strategic Financial..., Financial Reporting, Payroll, Customer Service, Strategic Planning, Research, IBM AS/400, Tax Accounting, Peachtree
Education
University of Central Florida 2005 — 2006
Masters, Taxation
University of Central Florida 2001 — 2005
Bachelors, Public Accounting
Hard Rock International April 2014 - Present
Hilton Grand Vacations January 2013 - March 2014
ABC Fine Wine & Spirits June 2005 - January 2013
Classic Medical Inc August 2001 - January 2005
Pointe Orlando March 1999 - June 2001
Skills
Marketing Strategy, Marketing Research, Consumer Insights, Social Media, Retail, Customer Loyalty, PowerPoint, Data Analysis, Outlook, Social Media Marketing, Customer Relations, Public Speaking, Excel, Word, Microsoft Office, Marketing Communications, Market Planning, Email Marketing, Direct Mail, Marketing, Market Research, CRM, Management, Strategy, Segmentation, Direct Marketing
Education
University of Phoenix 2008 — 2009
Bachelor of Applied Science (B.A.Sc.), Marketing
University of Central Florida 1998 — 2003
Marketing and Communications
University of Kentucky 1996 — 1998
Public Relations
Grosse Pointe South HS
Health Data Insights September 2015 - Present
Hilton Grand Vacations November 2012 - June 2015
Hilton Grand Vacations October 2007 - December 2012
Color Wheel Paints and Coatings, Inc November 2006 - September 2007
Universal Orlando May 2000 - October 2006
Joseph E. Seagram & Sons 1996 - 1997
Alfa Romeo Distributors of North America 1994 - 1996
Skills
Forecasting, PeopleSoft, Financial Analysis, Hospitality, Variance Analysis, Microsoft Excel, Hospitality Industry, Accounts Payable, Analysis, Accounts Receivable, Outlook, Payroll, Customer Service, Microsoft Office, Team Building, Budgets, Management, Leadership, Financial Reporting, Accounting, Resorts, P&L, Financial Statements, Financial Accounting, Cash Flow, Finance, Invoicing
Education
University of Central Florida 1990 — 1993
BSBA, Accounting
Fort Walton Beach High School 1979 — 1981
HS, High School/Secondary Diploma Programs
Ft. Walton Beach 1979 — 1981
High School Diploma
Hilton Grand Vacations August 2012 - Present
Commerical Insurance January 2004 - November 2011
Skills
Workers Compensation, Microsoft Office, Customer Service, Microsoft Excel, Recruiting, Microsoft Word, Human Resources, Employee Benefits, Training, New Hire Orientations, HRIS, Onboarding, Benefits Administration, Leadership, FMLA, Employee Relations
Education
University of Phoenix 2002 — 2004
MBA, Human Resources
University of Arizona 1996 — 2001
BA, Elementary Education
Target October 2009 - Present
Hilton Grand Vacations March 2009 - April 2009
Department of Public Social Services September 2007 - January 2008
United States Department of Defense April 1985 - January 2006
Education
University of Phoenix 1997 — 2001
MA, Organizational Management
University of California, Berkeley 1991 — 1993
BS, Business Administration
Xaxis March 2014 - Present
Nielsen Media Research July 2010 - March 2014
Liberty Mutual October 2008 - July 2010
Liberty Mutual Insurance June 2006 - October 2008
University of Central Florida August 2002 - June 2006
Hilton Grand Vacations December 2004 - May 2006
IBM 2001 - 2001
Skills
SAS, Analysis, Data Mining, Research, Data Analysis, Statistics, Market Research, Process Improvement, Team Building, Analytics, SQL, Business Intelligence, Six Sigma, Data Warehousing, Modeling, Statistical Modeling, Predictive Analytics, R, Quantitative Analytics, Business Analysis, SPSS, Management, Marketing, Advertising, Strategy, Online Advertising, Digital Marketing
Education
University of California, Santa Barbara 1997 — 2002
Ph.D., Statistics
University of Science and Technology of China 1992 — 1997
BS, Scientific Information
Orange Lake Resorts, Holiday Inn Club Vacations June 2015 - Present
Wyndham Vacation Ownership February 2013 - June 2015
Hilton Grand Vacations November 2011 - January 2013
Marriott Vacation Club International September 2003 - October 2011
Marriott Vacation Club International December 2000 - September 2003
Marriott Vacation Club International March 1998 - July 2000
Marriott Vacation Club International April 1997 - March 1998
Marriott Vacation Club International December 1996 - April 1997
Vistana Resort November 1994 - August 1995
Skills
Customer Engagement, Resorts, Timeshare, Hospitality, Hotels, Lead Generation, Tourism, Digital Marketing, Microsoft Office, Strategic Planning, Direct Marketing, Budgets, Management, Performance Management, Sales, Call Centers, Business Planning, Sales Management, Hiring, Project Planning, Leadership, Online Advertising, Employee Training, Team Building, Marketing, Negotiation, Strategy, Online Marketing, E-commerce, Marketing Strategy, New Business Development, Contract Negotiation, Marketing Management, Customer Satisfaction, Market Planning, Customer Service, Vendor Management, Advertising, Event Planning, Email Marketing, Hospitality Industry, Trade Shows, Social Media Marketing, Hospitality Management, Customer Retention
Education
University of Central Florida 1974 — 1981
AA, Liberal Arts
University of Miami, Miller School of Medicine July 2014 - Present
University of Miami, Miller School of Medicine September 2013 - June 2014
Florida International University March 2013 - September 2013
Orlando Health August 2010 - January 2013
Orlando Health August 2009 - July 2010
American Heart Association January 2009 - August 2009
Hilton Grand Vacations 2008 - 2008
Skills
Fundraising, Healthcare, Event Planning, Event Management, Sponsorship, Leadership, Social Media, PowerPoint
Education
University of Florida - Warrington College of Business Administration 2003 — 2007
BA, Marketing, Minor: History
University of Central Florida 2008 — 2010
BS, Event Management
Hilton Grand Vacations November 2012 - Present
Hilton Grand Vacations February 2011 - November 2012
Creative Financial Staffing (CFS) January 2009 - February 2011
Hilton Grand Vacations February 2007 - January 2009
Skills
Auditing, General Ledger, Account Reconciliation, Financial Accounting, Variance Analysis, Financial Analysis, Financial Reporting, Accounts Receivable, Forecasting, Financial Statements, Accounting
Education
University of Central Florida 2010 — 2014
Masters, Accounting
University of Central Florida 2001 — 2007
Bachelors, Accounting
Westgate Resorts May 2015 - Present
Hilton Grand Vacations February 2014 - Present
Hilton Grand Vacations May 2011 - February 2014
Embassy Suites May 2010 - May 2011
Hilton Grand Vacations April 2010 - April 2011
Skills
Hospitality, Hotels, Hospitality Management, Hospitality Industry, Hotel Management, Front Office, Food & Beverage, Resorts, Revenue Analysis, Pre-opening
Education
University of Central Florida 2003 — 2006
BS, Hospitality Management
Florida Hospital April 2015 - Present
Broward Health March 2010 - April 2015
Hilton Worldwide May 2009 - March 2010
Hilton Grand Vacations June 2008 - May 2009
Skills
Customer Satisfaction, Customer Service, Employee Relations, Human Resources, Training, Recruiting, Front Office, Hospitality, Time Management, Outlook, Microsoft Office, Teamwork, Administrative..., Call Centers, Payroll, Employee Training, Office Administration, Team Building, Office Management, Healthcare, Fundraising, Leadership Development, Performance Management, Hiring, Cpr Certified, Benefits Administration, Organizational...
Education
Webster University 2011 — 2014
Master's in Human Resource Management, Human Resources Management and Services
University of Central Florida 2002 — 2006
Bachelor in Social Work, Social Work
Mitsubishi Heavy Industries America, Inc. October 2014 - Present
AA Metals, Inc July 2013 - October 2014
Kagoshima International Association March 2011 - November 2012
Hilton Grand Vacations February 2007 - May 2010
Walt Disney World January 2006 - May 2006
Skills
Hospitality Management, Hospitality, Hotels, Hospitality Industry, Resorts, Front Office, Hotel Management, Property Management..., Revenue Analysis, Tourism, Concierge Services, Food & Beverage, Guest Service Management, Meeting Planning, Yield Management, Event Planning, Customer Satisfaction, Event Management, Customer Service, Diligent, Pre-opening, OnQ, Corporate Events, Budgets, Hotel Booking, Micros, Restaurants, Rooms Division
Education
University of Central Florida
Bachelor's Degree, Hospitality Management
AA Metals March 2009 - Present
Hilton Grand Vacations March 2007 - December 2008
Skills
Customer Service, Microsoft Office, Time Management, Hospitality, Contract Negotiation, Budgets, Hotels, PowerPoint, Customer Satisfaction, Resorts, Property Management..., Hotel Management, Event Management, Inventory Management
Education
University of Central Florida 2005 — 2007
Bachelor, Hospitality Management
Holiday Inn Club Vacations November 2013 - Present
Hilton Grand Vacations April 2012 - November 2013
Hilton Worldwide January 2010 - April 2012
Hilton Grand Vacations March 2009 - January 2010
The Walt Disney Company July 2008 - January 2009
Hilton Grand Vacations December 2006 - January 2008
Skills
Recruiting, New Hire Orientations, Onboarding, Human Resources, Interviews, Employee Benefits, PeopleSoft, Resorts, Hospitality Management, Hotel Management, Hospitality Industry, Temporary Placement, Training, Talent Acquisition, Applicant Tracking..., Employee Relations, Event Planning, Events Organisation, Screening, Taleo, Leadership
Education
University of Central Florida 2006 — 2008
Bachelors Degree in Hospitality Management, Hospitality Administration/Management
Valencia Community College 2004 — 2006
Associate of Science (A.S.), Hospitality Administration/Management
Hilton Grand Vacations January 1995 - Present
Skills
Hotels, Timeshare, Hospitality, Hospitality Industry, Resorts, Customer Satisfaction, Hospitality Management, Sales, Vacation, Tourism, Revenue Analysis, Budgets
Education
University of California, San Diego 1980 — 1982
Associate's degree, American Language and Culture
Escuela Superior de Optometria 1975 — 1978
Optometry Degree, Optometry
Instrituto Escuela 1970 — 1975
Bachelor of Science (B.S.), Physical Sciences
Hilton Grand Vacations July 2015 - Present
UNLV Graduate College September 2014 - May 2015
Days Inn 2009 - August 2013
Skills
Hospitality, Hotels, Customer Service, Microsoft Excel, Budgets, Hospitality Management, Hospitality Industry
Education
University of Nevada-Las Vegas 2013 — 2015
Master of Science (MS), Hospitality Administration/Management
University of California, Riverside 2006 — 2011
Business Admin, Accounting and Finance
Hilton Worldwide September 2013 - Present
Hiton Worldwide October 2011 - September 2013
Hilton Grand Vacations February 2011 - October 2011
Hilton Grand Vacations November 2007 - March 2011
Skills
Microsoft Excel - VBA..., Cognos, PeopleSoft
Education
University of Central Florida 2001 — 2006
BS. Business Administration, Finance
Hilton Grand Vacations February 2012 - Present
Publix February 2011 - February 2012
Orange County Government May 2010 - August 2010
Education
University of Central Florida 2012 — 2013
Bachelor of Science (BS), Computer Science and Pure Math
Valencia Community College 2010 — 2012
Associate of Arts (AA), General Studies
Red Bull October 2014 - Present
Hilton Grand Vacations November 2013 - September 2014
Gannett April 2011 - May 2013
Blockbuster January 2008 - August 2012
Orange County Government April 2011 - December 2011
Skills
Communication Skills, Deadline Driven, Dependable Team Player, Information Gathering, Multi Tasking, News Writing, Problem Solving, iMovie, Soundslides, Microsoft Office, Television, Storytelling, Writing
Education
University of Central Florida 2010 — 2013
Bachelor's degree, Communication, Journalism, and Related Programs
University of Central Florida 2010 — 2013
Bachelor's degree, Communication, Journalism, and Related Programs
Kelly Services July 2015 - Present
Self-employed 2001 - Present
Kelly Services May 2014 - July 2015
Hilton Grand Vacations February 2011 - March 2014
Contemporary Services Corporation - CSC November 2007 - April 2011
Madison Security Group, Inc. March 2009 - March 2011
Wireless Planet (Sprint) August 2009 - December 2009
Target July 2006 - December 2006
Tuscawilla Country Club June 2004 - August 2005
Skills
Computer Repair, Computer Application..., Microsoft Office, Windows 7, Windows XP Pro, Firefox, Google Chrome, CCTV, Security Investigations, Firearms, Security, Loss Prevention, Customer Service, Filing, Teamwork
Education
University of Central Florida 2005 — 2008
Computer Science/Information Technology/Criminal Justice
Winter Springs High School 2001 — 2005