Hilton Grand Vacations
Industry: Company
DescriptionHilton Grand Vacations Inc. is based in Orlando, Florida, United States, with regional offices located in Las Vegas, Nevada, Oahu, Hawaii, New York City, Marco Island, Florida and Sanibel Island, Florida. It was formerly a wholly owned subsidiary of Hilton Inc. until it was spun off into a publicly traded company. Headquarters: Orlando, Florida, United States CEO: Mark Wang (2008–) Traded as: NYSE: HGV; Russell 1000 Component Founded: 1992 Parent organizations: Hilton Worldwide, Hilton Grand Vacations Subsidiaries: Grand Vacations Realty, LLC, The Westin Orlando Universal Boulevard
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Hilton Grand Vacations Employees
Las Vegas Review-Journal May 2014 - Present
Hilton Grand Vacations November 2013 - May 2014
Hilton Worldwide February 2012 - November 2013
Southlake Clinics December 2008 - February 2012
Enterprise Rent-A-Car November 2010 - December 2011
Nordstrom June 2010 - November 2010
Hope International University August 2008 - May 2010
Skills
Microsoft Office, Cash Handling, Product Marketing, Public Speaking, Event Planning, Customer Service, Volunteer Management, Non-profits, Sales, Marketing, Social Media, Leadership, Fundraising, Organizational..., Social Media Marketing, Leadership Development, Team Leadership, Social Networking, Public Relations, Research, Project Management, Management, Budgets, Program Management, Teamwork, Advertising, Positive Team Player, Highly personable, Nonprofits
Education
Hope International University 2011 — 2014
M.B.A, Marketing Concentration
Hope International University 2007 — 2010
Bachelor of Arts, Business Administration
Hilton Grand Vacations December 2013 - Present
Florida Technical College June 2011 - August 2013
world disney world polynesian resort January 2011 - December 2011
Skills
Food Safety, ServSafe Instructor, Culinary Skills, Culinary Education, Culinary Management, Knife Skills, Cuisine, Food Preparation, Food Service, Grill, Saute, Pantry, Storage, Purchasing, Inventory Control, Chef, Food, Hospitality Management, Hospitality, Menu Development, Restaurants, Banquets, Hospitality Industry, Hotels, Sanitation, Resorts, Restaurant Management, Pre-opening, Food Quality, Recipes, Cooking, HACCP, Menu Costing, ServSafe, Catering, Customer Service, Hotel Management, MICROS
Education
Instituto de Banca y Comercio Inc 2008 — 2010
Associate's degree, Local and International Cuisine
Hilton Worldwide October 2011 - Present
Hilton Grand Vacations October 2010 - October 2011
Various November 2009 - June 2011
InHealth Group April 2008 - November 2009
Skills
Organizational..., Performance Management, Change Management, Program Management, Talent Management, Leadership Development, Training, Succession Planning
Education
DeMontfort University 2000 — 2002
Post Graduate Dip, Human Resource Management
Loughborough University 1991 — 1993
Master of Science, Research in Healthcare Practices
Exclusive Collections Fine Art Galleries January 2014 - Present
Wyland Signature Galleries June 2012 - October 2012
Hilton Grand Vacations September 2005 - October 2009
Hilton Grand Vacations May 2002 - January 2003
Diamond Head Gallery January 2000 - May 2002
Galleria Di Sorrento August 1994 - January 2000
Waddell's Art Gallery June 1988 - May 1994
Skills
Fine Art, Galleries, Visual Arts, Layout, Artists, Art, Contemporary Art, Oil Painting
Education
Louisiana Tech University 1984 — 1989
Bachelor of Fine Arts (BFA), Fine and Studio Arts
Hilton Grand Vacations March 2014 - Present
Vaute Couture, Nooka Inc., Nickelodeon, Mark DeRues June 2009 - Present
The School of the Art Institute of Chicago, Admissions Office 2008 - May 2011
The School of the Art Institute of Chicago, Residence Life September 2008 - February 2010
NHK, Japan Broadcasting Corporation April 2002 - March 2005
Skills
Adobe Creative Suite, Illustrator, Photoshop, Drawing, Typography, Graphic Design, Photography, Microsoft Office, Word, Art, Illustration, Digital Photography, PowerPoint, Logo Design, Photo Editing, Excel, Wordpress, Mac OS X, Microsoft Word, Event Planning, Painting, Sculpture, Fashion, OS X, Screen Printing, Microsoft Excel, Art Direction, Concept Development, Image Editing, Contemporary Art, Dreamweaver, Fine Art, Layout, WordPress, InDesign, Awesomeness
Education
Harvard University Graduate School of Design 2013 — 2013
Architectural Landscape
The School of the Art Institute of Chicago 2007 — 2011
Bachelor of Fine Arts (BFA), Design, Material Studies and Sculpture
Academy of Fine Arts Prague (AVU) 2010 — 2010
Graphic Design
Ox-Bow School of Art and Artist Residency 2007 — 2008
Ceramics
Miyachi Ikunari Pottery Residency 2005 — 2007
Ceramics
Rhode Island School of Design 2006 — 2006
Pre-college Program, Ceramics and Drawing
Starwood Hotels & Resorts Worldwide, Inc. March 2015 - Present
Starwood Hotels & Resorts Worldwide, Inc. January 2014 - January 2015
Moana Surfrider, A Westin Resort & Spa - Starwood Hotels & Resorts Worldwide, Inc. March 2013 - May 2013
Tiki's Grill & Bar October 2012 - January 2013
Hilton Grand Vacations June 2012 - August 2012
Hawaii Pacific University June 2012 - August 2012
Skills
Marketing, PowerPoint, Microsoft Excel, Microsoft Word, Training, Management, Open Table, Microsoft Publisher, HotSOS, Photoshop, Outlook, Timesaver, Lightspeed
Education
Hawaii Pacific University 2011 — 2013
Bachelor of Science in Business Administration, Travel Industry Management, 3.45
Binus International School Serpong 2008 — 2011
High School Degree, Cambridge A & As Level, Information, Communication & Technology, 82.49/100.00
Sheraton Kona Resort August 2011 - Present
Hilton Grand Vacations March 2010 - August 2011
Outrigger Hotels & Resorts May 2007 - February 2010
Skills
PeopleSoft, Microsoft Office, Abra
Education
Hawaii Pacific University 2000 — 2003
Bachelor of Business Administration (BBA), International Business
Heald College-Honolulu 1999 — 2000
Associate's degree, Business Administration
HI HR August 2014 - Present
Sheraton Kona August 2011 - August 2014
Hilton Grand Vacations March 2010 - August 2011
Outrigger Hotels & Resorts May 2007 - February 2010
West Corporation June 2003 - April 2007
Peppermill Resort Spa Casino 2006 - 2007
Skills
Human Resources, Employee Relations, Recruiting, Benefits Administration, Performance Management, Talent Acquisition, Employee Engagement, Employee Benefits, HRIS, Payroll, HR Policies, Deferred Compensation, Organizational..., Succession Planning, Training, Hospitality Management
Education
Hawaii Pacific University 2000 — 2003
Bachelor's degree, International Business
Heald College-Honolulu 1999 — 2000
Associate of Arts (AA), Computer Business Administration
Hilton Grand Vacations November 2014 - July 2015
Verizon Wireless February 2014 - November 2014
AT&T Mobility January 2012 - August 2013
AT&T October 2008 - January 2012
Sherwin Williams January 2008 - October 2008
University of Southern Indiana August 2007 - December 2007
Skills
Business Communications, Timeline Management, Employee Training, Customer Retention, Teamwork, Time Management, Sales Management, Leadership, Training, Customer Service, Team Leadership, Team Building, Proposal Writing, Recruiting, Customer Experience, Coaching, Direct Sales, Customer Satisfaction, Sales Operations, Business Development, PowerPoint, Human Resources, Microsoft Excel, Microsoft Word, Microsoft Office, Market Research, Event Planning, Leadership Development, Employee Relations, Team Management, Sales Process, Negotiation, Operations Management, Retail, Interviews, Account Management, Social Networking, Cold Calling, Process Improvement, Marketing Communications, Management, Selling, Telecommunications, Marketing, Sales, Wireless, Inventory Management, Solution Selling, B2B
Education
University of Southern Indiana 2007 — 2011
Business Management, Business Administration and Management, General
Ivy Tech Community College 2008 — 2009
Apple October 2014 - Present
Gap Inc. April 2014 - July 2014
hallmark aviation September 2012 - October 2013
KIT USA April 2013 - September 2013
Hilton Grand Vacations September 2011 - December 2011
Expressprint September 2007 - May 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, HTML, Public Speaking, Editing, Graphic Design, InDesign, Adobe Creative Suite, Illustrator, Photography, Facebook, Social Networking, Web Design, WordPress, Social Media, Advertising, Dreamweaver, Mac, Graphics, Adobe Acrobat, Digital Photography, Layout, Flash, Brochures, Business Cards, Typography, Flyers, Posters, After Effects, Illustration, Image Editing, Art, Banners, Logo Design, Vector Illustration, Packaging, Corporate Identity, Digital Illustration, Social Media Marketing, User Experience, QuarkXPress
Education
Kapiolani Community College 2010 — 2013
Associate's degree, New Media Arts
The Art Institute of Vancouver 2005 — 2007
Associate's Degree, Graphic Communications
Accenture February 2012 - Present
KPMG Advisory 2008 - 2012
HGVC 2007 - 2008
Hilton Grand Vacations 2005 - 2008
HGVC 2006 - 2007
HGVC 2005 - 2006
MVCI 2001 - 2005
Fastenal 1992 - 1995
Skills
Business Intelligence, Information Management, Cognos, Data Warehousing, Process Improvement, Strategic Planning, Customer Relations, SDLC, Software Project..., Customer Service, Requirements Analysis, CRM, Management, Leadership, ERP, Team Leadership, Project Management, Business Process..., Team Building, Enterprise Software, Management Consulting, Business Analysis, Business Process, IT Strategy, Leadership Development, Coaching, Analytics, Strategy, Program Management, Vendor Management, Change Management, Business Transformation, Analysis, Integration, Consulting
Education
University of Tennessee-Knoxville 1987 — 1991
Bachelor of Science, Marketing
University of Tennessee-Knoxville - College of Business Administration 1987 — 1991
Bachelor of Science, Business Administration
Farragut High 1984 — 1987
Hilton Grand Vacations May 2007 - Present
Hilton Grand Vacations February 2008 - October 2008
Hilton Grand Vacations May 2007 - February 2008
Skills
Resorts, Vacation, Customer Service, Problem Solving, Conflict Resolution, Call Center, Event Management, Call Centers, Program Management, Leadership, Hospitality, Training, Customer Satisfaction, Employee Relations, Event Planning, Sales, Hiring, Team Building
Education
Gordon College 1992 — 1994
Secondary Education in Mathematics
Adirondack Community College 1990 — 1992
Business Management, Mathematices and Accounting
Loews Hotels April 2015 - Present
Sheraton Suites Orlando Airport December 2014 - May 2015
Ciao Italia Ristorante Italiano September 2014 - December 2014
Subway June 2014 - September 2014
Hilton Grand Vacations March 2014 - June 2014
Dunkin Donuts September 2012 - January 2014
The Walt Disney Company May 2012 - September 2012
Subway February 2011 - January 2012
Skills
Food Preparation, Cashiering, Teamwork, Customer Service, Restaurant Management, Food Service, People-oriented, Food & Beverage, Food, Cash Handling Experience, Restaurants, Sanitation, Haitian Creole, Cleaning, Determination, Articulate Communicator, ServSafe, Friendly Personality, Phone Etiquette, Outbound Marketing, Product Knowledge, Client Rapport, Knife Skills, Soups, Microsoft Word, Microsoft Excel, Microsoft Office, Cooking, Desserts, Salads, Appetizers, Catering
Education
Le Cordon Bleu College of Culinary Arts-Orlando 2014 — 2016
Associate of Science (AS), Culinary Arts/Chef Training
Palm Beach Lakes Community High School 2009 — 2011
High School Diploma
Glades Central High School 2007 — 2009
High School Diploma
Experis January 2007 - Present
Perceptis May 2006 - January 2007
Hilton Grand Vacations September 2005 - January 2006
Hilton Grand Vacations March 2003 - January 2006
Hilton Grand Vacations July 2001 - March 2003
Total Management Services August 1996 - May 1997
Revco Drug Stores December 1994 - August 1996
Pioneer-Standard Electronics 1988 - 1994
Skills
Software Documentation, Integration, SAP ERP, Troubleshooting, Help Desk Support, ABAP, SAP, Technical Support, System Administration, ERP, Web Services, Business Process, Servers, SAP R/3, Project Planning, Data Migration, Networking, Management, SAP ABAP, Data Interfaces, Desktop Environment, Enterprise Social..., Community Engagement, Yammer, Social Enterprise
Education
University of Hawaii at Manoa 1998 — 2001
Master of Arts (MA) [Incomplete]
Kent State University
Bachelor of Science (B.S.)
ALPFA 2009 - Present
Hilton Grand Vacations December 2002 - Present
NSHMBA 2006 - 2008
Skills
Accounting, Financial Reporting
Education
Inter-American University of Puerto Rico-Metropolitan Campus 1976 — 1986
Bachelor of Arts (BA), Accounting and Finance
University of Phoenix 1981 — 1983
Master of Arts (MA), Education
Hilton Grand Vacations June 2015 - August 2015
Ostrovok.ru July 2014 - August 2014
McCann Erickson May 2014 - July 2014
Aramark October 2013 - March 2014
Skolkovo Foundation July 2013 - August 2013
Trimble June 2013 - July 2013
Skills
PowerPoint, Microsoft Excel, Microsoft Word, Social Media, Microsoft Office, Facebook, Market Research, Research, Teamwork, Public Speaking, Social Media Marketing, Social Networking, Customer Service, Data Analysis, Marketing, Spanish, Leadership, Apple Numbers, Graphic Design, Keynote, Apple Pages, Data Modeling, Financial Modeling, Financial Analysis
Education
McIntire School of Commerce 2014 — 2016
Bachelor of Commerce (B.Com.), Finance & IT
University of Virginia 2012 — 2014
Business/Commerce, General
Avis Budget Group March 2015 - Present
Enviro-Guide September 2013 - Present
Champagnes Cafe June 2012 - August 2013
Worldmark by Wyndham March 2011 - December 2011
Hilton Grand Vacations February 2010 - June 2011
Clearwater Lakeshore July 2009 - August 2009
KABC-TV September 2008 - December 2008
Macy's 2006 - 2008
Skills
Social Media, Customer Service, Public Relations, Advertising, Social Media Marketing, Event Planning, Facebook, Event Management, Training, Social Networking, Marketing Communications, Sales, Communication Skills, Marketing, Project Coordination, Office Administration, Microsoft Office, Mac OS, Research, PowerPoint, Microsoft Excel, Public Speaking, Operations Management
Education
Michigan State University 2006 — 2009
BA, Advertising
Hilton Grand Vacations January 2014 - Present
Prestige Chrysler Jeep Dodge May 2012 - December 2013
Skills
Customer Satisfaction, Microsoft Office, Customer Service, Process Improvement, Microsoft Excel, Outlook, Access, Team Building, Administration, Time Management, Teamwork, Team Leadership, Microsoft Word, Data Entry, Call Centers
Education
Norwell High School 2001 — 2004
Ivy Tech Community College
Office Administration- Medical Specialty
SABRE ENTERTAINMENT December 1995 - Present
Hilton Grand Vacations January 2012 - February 2012
Starbucks March 2007 - January 2012
Skills
Retail, Customer Service, Social Media, Event Planning, Public Speaking, Social Networking, Merchandising, Social Media Marketing, Marketing, Sales, Inventory Management, Team Building
Education
Miami Dade College 1992 — 1994
Law w/focus on music
Miami Killian 1982 — 1985
Hilton Grand Vacations
Skills
Hotels, Revenue Analysis, Hospitality, Hospitality Industry, Resorts, Leadership, Customer Service
Education
Honolulu Community College
McKinley High
Veredus - A Hays Company September 2014 - Present
Veredus June 2013 - September 2014
Veredus October 2012 - June 2013
Premier Beverage June 2011 - October 2012
Hilton Grand Vacations February 2010 - June 2011
American Hospitality Academy February 2005 - February 2010
Skills
Great Communication, Hospitality Management, Problem Solving, Hospitality, Food & Beverage, Hospitality Industry, Event Management, Customer Service, Restaurants, Event Planning, Hotel Management, Resorts, Hotels, Revenue Analysis, Front Office, Training, Sales, Human Resources, Recruiting, Project Management, Time Management, Customer Satisfaction, Management, Consulting, Technical Recruiting, Permanent Placement, Temporary Placement, Relationship Building, Marketing, Leadership
Education
University of Central Florida 2008 — 2011
BS, Hospitality Management
Gwinnett Technical College 2002 — 2004
Associate, Tourism
Source2 November 2014 - Present
The Walt Disney Company August 2010 - April 2015
Hilton Grand Vacations December 2013 - November 2014
Hilton Grand Vacations January 2012 - December 2013
PSI Marketing June 2011 - July 2011
American Income Life May 2011 - June 2011
Student Recreation & Wellness Center December 2009 - July 2010
Student Recreation & Wellness Center November 2008 - December 2009
Acme November 2004 - August 2008
Skills
Customer Service, Marketing, PowerPoint, Sales, Outlook, Microsoft Excel, Microsoft Word, Sales Operations, Research, Event Planning, Facebook, Social Media, Social Networking, Social Media Marketing, Event Management, Time Management, Finance, Marketing Communications, Microsoft Office, Leadership, Advertising, Public Relations, Public Speaking, Marketing Strategy
Education
Webster University 2013 — 2014
Master of Arts (M.A.), Human Resources Development
Kent State University 2006 — 2010
Bachelor, Managerial Marketing
Worldwide Resort Resales June 2014 - Present
Timeshare Broker Services March 2010 - June 2012
Marriott Vacation Club International January 2002 - December 2010
Hilton Grand Vacations January 2002 - December 2010
GMAC Real Estate January 2002 - December 2010
Tempus Resorts International January 2002 - December 2010
Skills
Timeshare, Resorts, Vacation, Hospitality, Telemarketing, Sales Management, Hotels, New Business Development, Selling, Real Estate, Tourism, Marketing Strategy, Hospitality Industry, Sales, Negotiation, Lead Generation, Online Advertising, Hospitality Management, Customer Service, Marketing, Luxury
Education
Howard University
Psychology
Highgate Hotels - The Pacific Beach Hotel, Waikiki February 2013 - Present
Starwood Hotels & Resorts Worldwide, Inc. - The Royal Hawaiian, A Luxury Collection Resort August 2012 - March 2013
Stanford Hotels - Hilton Waikiki Beach Hotel November 2009 - August 2012
DFS Hawaii June 2009 - November 2009
Hilton Grand Vacations February 2009 - June 2009
The Kahala Hotel & Resort September 2007 - July 2008
Enterprise Rent-A-Car April 2007 - August 2007
Education
Hawaii Pacific University 2003 — 2007
Bachelor of Science in Business Administration, Marketing & Travel Industry Management
Oklahoma City University in collaboration with Management Development Institute of Singapore 1999 — 2000
Diploma in Marketing Management, Marketing Management
Honolulu Star-Advertiser November 2012 - Present
Kapiolani Community College August 2010 - May 2012
Hilton Grand Vacations January 2012 - April 2012
Kapiolani Community College 2007 - 2012
Ritz Camera Ala Moana October 2007 - December 2008
Skills
Adobe Creative Suite, Web Design, Graphic Design, Typography, Logo Design, Layout Design, Interaction Design, WordPress, Digital Media, Email Newsletter Design, Email Marketing, Social Media
Education
Kapiolani Community College 2007 — 2012
Associate of Science (A.S.), New Media Arts
Kalani High School 2003 — 2007
High School Degree
PRP Wine International August 2013 - Present
Hilton Grand Vacations June 2005 - October 2011
Ferndale Financial Group June 1991 - July 2001
Skills
Non-profits, Fundraising, Microsoft Office, Creator/Artist of..., Wine Tasting, Music Education, Timeshare, Golf, Strategic Planning, Microsoft Word, Social Media, Sales, Sales Management, Vacation, Social Media Marketing, Nonprofits
Education
Luther College 1961 — 1965
B.A., Music Education
Lyle High School 1957 — 1961
Diploma, General
Atria Senior Living Group March 2011 - Present
Hilton Grand Vacations July 2010 - March 2011
Brookdale Senior Living February 2007 - July 2010
Argo Corporation February 2006 - February 2010
Comcast Spotlight December 2004 - December 2005
Skills
Marketing, Sales, Customer Service, Leadership, Event Planning, Public Relations, Fundraising, Event Management, Marketing Communications, Marketing Strategy, Social Media, Advertising, Strategic Planning, Real Estate
Education
New York Real Estate Institute 2006 — 2010
Licensed Real Estate Agent
Long Island University 2000 — 2004
B.F.A., Public Relations
Regent’s British American College 2002 — 2003
Study Abroad Program
Wyndham Vacation Ownership August 2015 - Present
Wyndham Vacation Ownership May 2015 - August 2015
Impact Marketing Solutions September 2014 - May 2015
Hilton Grand Vacations March 2013 - July 2014
Charlotte Russe March 2011 - March 2013
DICK'S Sporting Goods March 2010 - March 2011
Gap Inc./Old Navy June 2007 - March 2010
Skills
Hospitality, Restaurants, Customer Service, Hospitality Management, Hotels, Customer Satisfaction, Hiring, Food & Beverage, Hospitality Industry, Guest Service Management, Front Office, Resorts, Tourism, Account Management, Management, Merchandising, Sales, Time Management, Marketing Strategy, Food Service
Education
North Myrtle Beach High School 2003 — 2007
Horry-Georgetown Technical College
Revolution Technologies April 2014 - Present
ABTSolutions April 2013 - April 2014
Hilton Grand Vacations February 2012 - September 2012
Kaplan University 2010 - 2011
HomeBanc Mortgage 2005 - 2006
DAC Finance 2000 - 2005
Skills
Recruiting, Sales, Marketing, Training, Management, New Business Development, Leadership, Sales Management, Customer Service, Social Networking, Cold Calling, Team Building, Customer Satisfaction, Online Marketing, Employee Relations, Hospitality, Account Management, Microsoft Excel, Team Leadership, Time Management, Social Media, Marketing Strategy, Social Media Marketing, Coaching, Direct Sales, Lead Generation, B2B, Hotels, Online Advertising, Resorts, Tourism, Advertising
Education
University of Central Florida 2000 — 2004
Bachelor of Science in Business Administration (BSBA), Marketing
Hartwick College 1996 — 1997
Oviedo High School 1992 — 1996
Orange Lake Resorts, Holiday Inn Club Vacations September 2014 - Present
Hilton Grand Vacations April 2014 - September 2014
SoftRock June 2013 - April 2014
Farm grown shrimp producer December 2010 - February 2013
E! Entertainment Television September 2001 - November 2009
Eonline.com September 1999 - September 2001
Skills
Final Cut Pro, Video Production, Sales, Video Editing, Television, Post Production, Customer Service, Video, Digital Media, Film, Social Media, Avid, MS Office, Avid Media Composer, Film Production, Social Networking, Microsoft Office
Education
Indiana University Bloomington 1992 — 1997
Bachelor's degree, Economics
Hilton Worldwide May 2013 - Present
Hilton Grand Vacations July 2010 - July 2011
Skills
Hospitality Industry, Resorts, Hospitality Management, Hotels, Hospitality, Meeting Planning, Customer Service
Education
Islamic Azad University 1991 — 1994
B.A., English Translating
Fifth Third Bank December 2011 - Present
Hilton Grand Vacations September 2007 - April 2010
Starwood Vacation Ownership January 2004 - August 2007
Skills
Fully bilingual..., Great communications..., Emotional Intelligence, Problem Solving, Process Scheduler, Team Building, Data Entry, Customer Service, Customer Satisfaction, Coaching, Organizational..., Leadership Development, Performance Management, Time Management
Education
Kaplan University-Davenport Campus 2010 — 2012
Bachelor of Business Administration (BBA), Business Administration
ITT Technical Institute-California 1992 — 1995
Associate of Science (A.S.), Computer Drafting
Festiva Hospitality Group March 2013 - Present
Orange Lake Resorts July 2012 - February 2013
Hilton Grand Vacations June 2012 - July 2012
Walgreens October 2011 - March 2012
Orange Lake Resorts February 2011 - September 2011
Walt Disney World June 2010 - January 2011
Walt Disney World March 2007 - June 2010
Central Florida Behavioral Hospital August 2008 - June 2009
Diamond Resorts International May 2007 - January 2008
Stanford University Medical Center October 1999 - February 2007
Skills
Customer Service, Data Entry, Telephone Skills, Customer Satisfaction, Outlook, Microsoft Excel, Team Building, Microsoft Office, Microsoft Word, Time Management, Typing, Mental Health, Contract Management, Filing, Medical Records, Health Insurance, Receptionist Duties, Front Office, Front Office Support, Call Centers
Education
Longview Community College 1994 — 1995
none, General Studies
Grandview Senior High School 1991 — 1994
Diploma, General Studies
Erskine Consulting July 2010 - Present
Hilton Grand Vacations August 2001 - November 2010
Skills
Sales Management, Resorts, Real Estate, Sales, Negotiation, Sellers, Investment Properties, Customer Service, Contract Negotiation, Marketing, Selling, Marketing Strategy, New Business Development, Customer Satisfaction, Training, Leadership, Sales Process, Cold Calling, Lead Generation, Account Management, Direct Sales, Business Development, Sales Operations, Online Marketing, Budgets, Forecasting, Coaching, Direct Marketing, Recruiting, Strategic Planning, Marketing Communications
Education
Miami University 1964 — 1969
Bach, Business
Glenbard High School 1960 — 1964
High School
Prime National, Inc. October 2014 - Present
Bluegreen Vacations June 2014 - September 2014
Hilton Grand Vacations April 2012 - May 2014
Hilton Grand Vacations June 2011 - April 2012
Boy Scouts of America August 2008 - June 2011
Skills
Annual Giving, Board Development, Sales, Volunteer Management
Education
Lynn University
celebration
celebration
Transworld Systems March 2015 - Present
Shalwil's Elegant Gift Baskets February 2015 - Present
Memorable Moments March 2009 - Present
Nicasty1 Travel & Exotic Getaways July 2008 - Present
Various Marketing Agencis in the US May 2005 - Present
Hilton Grand Vacations August 2014 - December 2014
Absolute Consulting, Inc. September 2013 - December 2013
Manpower Centurylink June 2013 - August 2013
Central Park A Metrowest Condominiums May 2011 - June 2013
Absolut Medical Clinic December 2009 - November 2010
Skills
Notary Public, Medisoft, Lotus Notes, Microsoft Office Suite, PeopleSoft, Photoshop, Oracle, Organizing, Newsletters, Payroll, Accounts Payable, Accounts Receivable, Customer Relations, Customer Service, Event Planning, Product Marketing, Product Demonstration, Tax, Leasing, Administration, Report Writing, Microsoft Office, System Administration, Sales, Human Resources, Management, Budgets, Team Building, Training, Marketing, Strategic Planning, Marketing Strategy, Leadership, Microsoft Excel, New Business Development, Social Networking, Negotiation, Public Speaking, Microsoft Word, Social Media Marketing, PowerPoint, Outlook, Small Business, Team Leadership, Start-ups, Finance, Sales Management, Marketing Communications, Real Estate, Social Media
Education
Everest University 2010 — 2010
Diploma, Medical Administrative Assistant, 3.80
U.S. Career Institute 2008 — 2008
Certificate, Wedding & Event Planning, 4.0
Jones College-Jacksonville 2003 — 2006
Bachelor's of Science, Business Administration and Management, General, 3.25
3DX Real Estate October 2014 - Present
Hilton Grand Vacations July 2014 - September 2014
Weber's Inn June 2013 - May 2014
Weber's Inn September 2012 - June 2013
Trump International Hotel & Tower Chicago October 2010 - June 2011
Omni Hotels March 2010 - October 2010
Omni Hotels November 2009 - February 2010
Omni Hotels July 2009 - November 2009
Grand Hotel April 2007 - August 2007
Skills
Real Estate, Sales, Customer Service, Marketing, Guest Service Management, Investment Properties, Communication, Food & Beverage, Restaurants, Hotels, Hospitality, Hospitality Industry, Micros, Microsoft Office, Restaurant Management, Bar Management, HUD, Hospitality Management, Inventory Management, Scheduling Management, Hotel Management, Front Office, Rooms Division, Tourism, Food
Education
Mercyhurst College 2004 — 2009
Bachelor of Arts (B.A.), Hospitality Administration/Management
Pioneer High School
The New York Palace May 2015 - Present
The Surrey June 2014 - May 2015
Hilton Grand Vacations January 2013 - June 2014
New York Yacht Club May 2012 - December 2012
MGM Grand At Foxwoods Resort/Casino October 2010 - February 2011
Skills
Customer Service, Hospitality, Hotel Management, Communication, Database Administration, Eye for Details, Front Office, Customer Experience, Multi Tasking, Active Learning, Empathy, Energy, Leadership, Charismatic Leadership, Intuition, Exceptional Listener, Creativity, Respect, Competitive, Microsoft Office, Microsoft Excel, Microsoft Word, Opera, Maestro, Sales, Meeting Planning, Event Management, Coordinating Events, Hotel Administration, Casino, Resorts, Hotels, Management, Team Leadership, Friendly Personality, Operations Management, Problem Solving, Customer Satisfaction, Building Relationships, Revenue Analysis, Food & Beverage
Education
Johnson & Wales University 2008 — 2012
Bachelor of Science (BS), Hospitality Administration/Management
AAA National August 2014 - Present
RodricKing.com January 2014 - Present
Marriott Vacations Worldwide Corporation March 2014 - July 2014
Independent Artist August 2009 - July 2014
Hilton Grand Vacations September 2013 - April 2014
First Class Solutions January 2008 - November 2012
Skills
Sales, Customer Service, Account Management, Sales Management, Marketing, Management, Advertising, Marketing Strategy, New Business Development, B2B, Direct Sales, Salesforce.com, Sales Operations, Lead Generation, Sales Process, Key Account Management, Business Development, Solution Selling, Strategy, Telecommunications, Vocal Coaching, Vocal Instruction, Vocal Range
Education
ITT Technical Institute-Indianapolis 2006 — 2008
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Paxon School for Advanced Studies 1999 — 2003
High School Diploma
New York Blood Center October 2014 - Present
Hilton Grand Vacations May 2013 - April 2014
Time Warner Cable June 2005 - May 2013
Skills
Product Management, Broadband, Call Centers, Microsoft Office, Salesforce.com, Telecommunications, Retail, Team Building, Customer Satisfaction, Account Management, Training, Team Leadership, Strategic Planning, Sales, Sales Management, Customer Service, Leadership, Management, Marketing, Social Media Marketing, Contract Negotiation, Marketing Strategy, Inventory Management, Coaching, Social Networking, Negotiation, Online Advertising
Education
Long Island University, C.W. Post Campus
Hilton Grand Vacations July 2012 - April 2013
IBM January 2003 - December 2011
IBM 1989 - 1990
Skills
PMP, Software Project..., ITIL, Long Stay Advisor, Registered Financial..., Real Estate Salesperson, Training, Strategic Planning, Team Building, Customer Service
Education
The George Washington University - School of Business 1999 — 2001
Master certificate
Kobe University 1978 — 1982
Bachelor of science
University of Hawaii Kapiolani Community College
NCR Corporation July 2012 - Present
Avnet Technology Solutions February 2011 - July 2012
Hilton Grand Vacations November 2010 - January 2011
Sarcom October 2007 - July 2010
Sarcom October 1999 - October 2007
STI Capital Management March 1995 - May 1999
PCI Group, Inc 1992 - 1995
Skills
Solution Selling, Professional Services, Managed Services, Account Management, Cloud Computing, Channel, Data Center, SaaS, Sales Management, Virtualization, Salesforce.com, New Business Development, Direct Sales, Management, Point of Purchase, Hospitality, Outsourcing, Leadership, Business Development, Enterprise Software, Strategy
Education
University of Central Florida - College of Business Administration 1990 — 1992
BS, Marketing
LaGrange College 1987 — 1988
Trinity Preparatory School 1985 — 1987
Hays September 2013 - Present
CrewsInn Group of Companies November 2008 - September 2013
Hilton Grand Vacations May 2003 - 2008
Hilton Barbados - May 2007 - June 2007
Stone Haven Villas Tobago February 2004 - December 2006
Coco Reef Resort & Spa Tobago - Chef in training 2006 March 2006 - August 2006
Hilton Trinidad & Conference Centre - Chef in training 2005 August 2005 - November 2005
Le Grand Courlan Resort & Spa Tobago February 2002 - March 2003
Skills
Hotels, Cuisine, Pre-opening, Resorts, Food Safety, HACCP, Sanitation, Menu Engineering, Mediterranean, Restaurant Management, Hospitality Management, Hospitality Industry, Cooking, Food Service, Chef, Ingredients, Food, Hotel Management, Revenue Analysis, Wine
Education
Johnson & Wales University-Florida 2010 — 2012
ce, Baking and Pastry Arts/Baker/Pastry Chef
School Of Business and Computer Science LTD (SBCS) 2011 — 2011
Certificate awarded, business
Trinidad and Tobago Hospitality and Tourism Institute 2005 — 2007
Associate's degree, Restaurant, Culinary, and Catering Management/Manager
Caribbean Industrial Research Institute (CARIRI) 2006 — 2006
certificate, HACCP
Pro€Invest - Cost Control Purchase Specification – Certificate Awarded 2004 — 2005
CE, cost control of food for restaurants
Levant Royale July 2010 - Present
SolarBlue January 2012 - June 2013
Diamond Resorts International June 2009 - July 2010
Levant Heritage Resort January 2009 - June 2009
Bluegreen Corporation February 2008 - January 2009
Mas International-Kuwait December 2005 - December 2007
Hilton Grand Vacations August 2003 - December 2005
Marriott Vacation Club International August 1994 - August 2003
Skills
Resorts, Hotels, Revenue Analysis, Hospitality, Hospitality Industry, Sales Management, Tourism, New Business Development, Hotel Management, Strategic Planning, Hospitality Management, Marketing Strategy, Timeshare, Leisure, Budgets, Recruiting, Pre-opening, Team Building, Sales, Forecasting, Management, Property Management..., Luxury, Customer Service, Vacation, Leadership, Marketing, Account Management, Negotiation, Trade Shows, Business Planning, Business Development, Business Strategy, Team Leadership, Competitive Analysis, Yield Management, Fractional Ownership, Real Estate, Training, CRM, Contract Negotiation, Market Planning, Customer Satisfaction, Sales Process, Selling, Marketing Management, Online Marketing, Start-ups, P&L, Lead Generation
Education
Helwan University Cairo 1982 — 1987
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Northland, A Church Distributed June 2015 - Present
CapTel Service Specialists May 2014 - Present
CapTel October 2013 - Present
CapTel June 2013 - Present
Hyatt Christian Counseling May 2010 - Present
Hilton Grand Vacations June 2011 - February 2013
Turn Around Ministry September 2011 - March 2012
Dial America Marketing December 2009 - June 2011
Healthcare Education January 1997 - January 2001
Office Administration January 1989 - January 1996
Skills
Long Term Care, Grants, Umbrella, Medicare Supplements, Treatment, Change, Writing, Volunteer Management, Clinical, Health, Program Development, Analysis, Conferences, Community Outreach, Leadership, Public Speaking, Nonprofits, Customer Service, Crisis Intervention, Teaching, Leadership Development, Psychotherapy, Training, Coaching, Team Building, Conflict Resolution, Pastoral Counseling, Counseling Psychology, Management, Microsoft Office, Strategic Planning, Fundraising, Event Planning, Healthcare, Psychology, Marketing, Social Services, Recruiting, Pastoral Care, Organizational...
Education
Liberty University 2012 — 2013
Master's degree, Human Services, General, A
Liberty University 2010 — 2011
MAR, Pastoral Counseling, 3.65
University of Central Florida 1972 — 1975
BA, Speech Communication
Sebring High School 1966 — 1972
High School Diploma, General
Hilton Grand Vacations March 2008 - July 2014
Colorwheel Paints & Coatings Inc. March 2007 - March 2008
HD Supply October 2006 - March 2007
Universal Orlando June 1994 - October 2006
Skills
Forecasting, Budgets, Financial Reporting, General Ledger, Accounting, Account Reconciliation, Payroll, Cash Flow, Accounts Receivable, Accounts Payable, Sarbanes-Oxley Act, Variance Analysis, Internal Controls, Management
Education
Inter-American University of Puerto Rico-San Germán Campus 1989 — 1994
BBA, Managerial Accounting
Inmaculada concepcion 1986 — 1989
Hilton Grand Vacations September 2012 - Present
Systems Products Int'l, Inc. February 2006 - September 2012
Interval International August 2000 - February 2006
Sunterra 1999 - 2000
All American Sports Park February 1999 - July 1999
Boyd Gaming April 1998 - February 1999
Vestil Manufacturing April 1992 - April 1998
Skills
Business Analysis, E-commerce, Business Intelligence, Business Strategy, .NET, Microsoft SQL Server, Business Process..., Process Improvement, IT Strategy, Revenue Analysis, Strategic Planning, Customer Service, Vendor Management, Management, Microsoft Office, Hospitality, Team Building, Resorts
Education
Indiana State University 1987 — 1991
BS, Finance, Accounting
Hilton Grand Vacations August 2015 - Present
Columbia skin clinic April 2011 - May 2015
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Training, Event Planning, Time Management, Strategic Planning, Social Media, Teamwork, Outlook, Customer Satisfaction, Event Management, Project Management, Communication
Education
Kaplan University-Davenport Campus 2009 — 2011
Associate's Degree, Medical Office Management/Administration
Curacao June 2015 - Present
Curacao November 2013 - June 2015
Hilton Grand Vacations April 2013 - August 2013
Target July 2011 - April 2013
Loyola Marymount University August 2008 - May 2011
Univision October 2010 - March 2011
National Kidney June 2010 - August 2010
Skills
Public Speaking, Oral & Written..., Event Planning, Management, Bilingual, Organized self-starter, Organized Multi-tasker, Fast Learner, Work in A Fast Paced..., Spanish, Promotions, Passion for Helping..., Passion to Succeed, Team Leadership, Leadership, Online Research, Phone Etiquette, Highly detail oriented, Microsoft Excel, Microsoft Word, Mac, Internet, Interpersonal Skill, Love to Learn, Facilitators, Social Media, Travel Planning, Social Networking
Education
Loyola Marymount University 2008 — 2011
Bachelors, Communications and Spanish
Edwin Rivera Jr July 2015 - Present
Orange Lake Resorts, Holiday Inn Club Vacations March 2015 - June 2015
Westgate Resorts October 2014 - March 2015
Hilton Grand Vacations February 2014 - September 2014
Lighthouse Insurance Agency July 2011 - October 2013
Skills
Notary Public, Signing Agent, Residential Mortgages, Mortgage Servicing, Insurance, Property & Casualty..., Sales, Customer Service, Direct Sales, Leadership Development, Team Leadership, Call Centers, Employee Benefits, Term Life Insurance, Social Media Marketing, Public Relations, Public Speaking, Team Building, Microsoft Office, Leadership, Outlook, Social Networking, Small Business, Social Media
Education
Hondros College 2011 — 2011
property and casualty, Insurance
Jane Adams Business Careers Center 1994 — 1998
Diploma, Computer Business
Loews Hotels July 2014 - Present
Hilton Grand Vacations July 2015 - September 2015
Panera Bread November 2012 - July 2014
Skills
Event Management, Customer Service, Event Planning, Hospitality, Time Management, Sales, Hospitality Industry
Education
Valencia College 2015 — 2017
Meeting and Event Planning
Lake-Sumter Community College 2012 — 2015
General A.A.
Hilton Grand Vacations May 2015 - Present
Wyndham Vacation Ownership February 2011 - April 2015
Hilton Grand Vacations July 2010 - February 2011
Marriott Vacation Club International May 2008 - June 2010
Skills
Fluent Spanish, Advanced Portuguese, Marketing, Email Marketing, Marketing Strategy
Education
Lander University 2004 — 2008
Bachelor of Science, Business Administration
IMG Academy 2003 — 2004
International School of Bangkok 2002 — 2003
High School
Hilton Grand Vacations April 2010 - Present
Hilton Hotel Corporation May 2009 - April 2010
Hilton Grand Vacations April 2006 - May 2009
SeaWorld February 2000 - April 2006
NBC Universal 1999 - 1999
The Peabody Orlando November 1993 - December 1998
Skills
Employee Relations, Strategic Hiring, Strategic Sourcing, Recruiting, Talent Acquisition, Talent Management, Hotels, HRIS, Benefits Administration, Personnel Management, Leadership, Temporary Staffing, Organizational..., Interviews, Team Building, Labor Relations, Budgets, HR Policies, Onboarding, Employee Engagement, College Recruiting, Program Management, Applicant Tracking..., Internet Recruiting, Management Consulting, Leadership Development, Time Management, Temporary Placement, Cold Calling, Taleo, Human Resources, Deferred Compensation, New Hire Orientations, Building Relationships, Organizational..., Hiring, Workforce Planning, Employee Benefits, Management, Executive Search, PeopleSoft, Resorts, Hospitality, Performance Management, Staffing Services, Employee Training, Sourcing
Education
Indiana University Bloomington
Bachelors, Journalism
Marriott International 2012 - Present
Hilton Grand Vacations 2010 - 2012
Marriott Vacation Club International 1996 - 2009
Newton YMCA 2001 - 2002
Unilever, Thomas J Lipton & Elizabeth Arden June 1989 - November 1996
Skills
Business Development, Event Management, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Human Resources, Leadership, Management, Marketing, Marketing Strategy, Resorts, Revenue Analysis, Sales
Education
King's College
Bachelor of Science (BS), Human Resources Mg't and Psychology
Hilton Grand Vacations February 2014 - Present
Malibu Group May 2011 - January 2014
Nursing Services and Consultants of Laredo. November 2007 - November 2008
Skills
Leadership, Spanish, Management, Marketing Communications, Marketing, Teamwork, French, Corporate Communications, English, Project Planning, Internal Communications, Customer Service, Training, International Business, Microsoft Office, Communication
Education
Grenoble Ecole de Management 2009 — 2011
MIB, International Business
University of Calgary 2006 — 2007
ESL, English as a Second Language
Tecnológico de Monterrey 2001 — 2006
LCC, Communication Science
Hilton Grand Vacations December 2014 - March 2015
World of Homes January 2014 - September 2014
Hardwood Floors and More October 2000 - April 2013
Illinois Department of Transportation February 2005 - May 2012
Illinois Department of Transportation June 1989 - February 2005
Skills
Program Management, Team Building, Team Leadership, Change Management, Process Improvement, Leadership, Programming, Training, Microsoft Office, Management, Access, Leadership Development, Coaching, Budget, SharePoint, Visio, Government Procurement, Project Management, Interviewing Skills, Employee recruitment, IT Infrastructure..., Customer Service, Direct Sales, Quickbooks Pro, Vendor Management, Government, Budgets, QuickBooks, Business Development, Policy, System Administration, Networking, PowerPoint, Recruiting, Telecommunications, Sales, Project Planning
Education
Indiana State University 1981 — 1985
B.S., Computer Science
Verizon November 2014 - Present
Hilton Grand Vacations December 2007 - November 2014
ADC Tutoring Corp.- Orange County June 2011 - December 2011
Lennar December 2005 - December 2007
TJ Maxx June 1999 - December 2007
Skills
Accounting, Financial Reporting, Financial Accounting, General Ledger, Account Reconciliation, Auditing, Internal Controls, Tax, Accounts Payable, GAAP, Accounts Receivable, Journal Entries, Customer Service, Retail, Academic Tutoring, Financial Analysis, Event Planning, Coordinating Events, Team Management, Management, Event Management
Education
Keller Graduate School of Management of DeVry University 2015 — 2016
Master of Science (MSc), Accounting
University of Central Florida 2001 — 2005
Bachelor of Science Degree in Business Administration, Concentration in Accounting
Professional Development
Quality Assurance Software Inc./ CounselorSoft June 2006 - October 2011
Hilton Grand Vacations April 2004 - November 2006
Fieldstone Mortgage Services May 2005 - May 2006
Radisson March 2002 - May 2003
Delta Hotels and Resorts® April 1998 - April 2002
Florida Dolphin Swim April 1999 - July 2001
Kelly Services May 1996 - October 2000
Scotty's Hardware June 1991 - January 1998
Skills
Event Management, Time Management, Music, Retail, Sales, Hotels, Banquets, Social Networking, Marketing, Event Planning, Social Media Marketing, Social Media, Advertising, Public Speaking, Public Relations, Sports
Education
Kaplan University 2013 — 2015
Bachelor's Degree, Legal Studies, General, A
Valencia Community College 2012 — 2013
Associate of Arts (A.A.), General Studies, 3.91
Valencia Community College 2005 — 2008
Associate of Science (A.S.), Business, Management, Marketing, and Related Support Services, 3.9
Hilton Grand Vacations November 2010 - Present
Hilton Grand Vacations June 2009 - November 2010
Hilton Grand Vacations September 2007 - June 2009
Hilton Grand Vacations November 2006 - September 2007
Skills
Customer Service, Timeshare, Adobe Acrobat, Microsoft Office, Compliance, Contract Review, Auditing, Contract Management, Administration, Hospitality, Training, Resorts, Hospitality Industry, Team Building, Customer Satisfaction, Marketing, Hotels
Education
University of Wisconsin-Superior 2002 — 2004
Bachelor of Science, Mass Communications
Indiana Wesleyan University 2000 — 2001
Accountemps July 2015 - Present
Bragaddoccious, LLC 2010 - 2015
Luxury Resorts-El Conquistador Resort and Casino 2007 - 2010
Quintiles 2006 - 2007
Hilton Hotels Worldwide 2004 - 2006
Hilton Grand Vacations 2003 - 2004
Crowne Plaza® Hotels & Resorts 2002 - 2002
Carrier Corporation 2001 - 2002
City of Winter Garden 2000 - 2001
The Walt Disney Company 1999 - 2000
Skills
Budgets, Management, Customer Service, Accounting, Hospitality, Financial Reporting, Microsoft Excel, Sales, Microsoft Office, Analysis, Hospitality Management, Hospitality Industry, Forecasting, Bilingual (English and..., Computer literate, Superb analytial skills, Strategic Planning, PowerPoint, Payroll, Finance, Hotel Management, Resorts, Leadership, Hotels, Training, Accounts Payable, Accounts Receivable, Financial Analysis, Auditing, Financial Statements, Financial Audits, Internal Audit, Internal Controls, Revenue Analysis, Cash Management, Bank Reconciliation, Journal Entries, Tax, Access, General Ledger, Financial Accounting, Hyperion Planning, Essbase, MICROS, G/L Reconciliations, PeopleSoft, Epicor and FRX, Fraud Prevention, Profitability..., Change Management
Education
Keller Graduate School of Management of DeVry University 2002 — 2004
Master's degree, Accounting and Finance
AIESEC 1997 — 1998
University of Puerto Rico-Rio Piedras 1993 — 1998
Bachelor of Business Administration (B.B.A.), Accounting and Finance
University of Wisconsin-Green Bay 1995 — 1996
Exchange student, BBA Accounting and Finance
Colegio Calasanz 1990 — 1993
High school
Colegio Santa Gema
Hilton Grand Vacations November 2003 - Present
Education
明治学院大学 / Meiji Gakuin University
Marriott Vacations Worldwide Corporation June 2015 - Present
Hilton Grand Vacations August 2013 - May 2015
Orlando Sentinel Newspaper January 2011 - August 2013
Global Educational Marketing Corporation 2008 - 2010
Heritage Education Funds 2001 - 2008
Jostens 1987 - 1992
Skills
New Business Development, Sales Management, Sales Support, Direct Sales, Salesforce.com, Telemarketing, Telephone Skills, Computer Literate, Sales Recruitment, Staff Training, Team Leadership, Business Planning, Administration, Computer Graphics, Sales Coach, Personnel Recruiting, Entrepreneurial Skills, Team Building, Photography, Diving, Sailing, Leadership, Entrepreneurship, Sales, Recruiting, Sales Operations, Customer Service, System Administration, Online Marketing, Social Networking, Cold Calling, Selling, Lead Generation, B2B, Account Management
Education
Loyalist College
Queen's University
A Poet's Expression June 2000 - Present
Hilton Grand Vacations September 2013 - November 2013
Hilton Grand Vacations November 2010 - August 2013
Hilton Waikoloa Village March 2004 - August 2010
Hilton Hotels Worldwide August 2003 - February 2004
Skills
Front Office, Hospitality Management, Hotel Management, Hospitality Industry, Hotels, Housekeeping, Security Management, Front Services, Food & Beverage, Restaurants, Resorts, Yield Management, Pre-opening, Micros, Rooms Division, Marketing, Management, Banquets, Tourism, Social Media, Revenue Analysis, Process Scheduler, Hospitality, Hotel Booking, OnQ, Property Management..., MICROS
Education
Oklahoma State University 2000 — 2003
Hotel & Restaurant Administration, Hotel
Loyola University New Orleans 2002 — 2002
Coursework completed, Hotel, Motel, and Restaurant Management
Tulsa Community College 1993 — 2002
Coursework completed, Business
The University of Tulsa 1994 — 1997
coursework completed towards, Accounting
PGi August 2014 - Present
PGi September 2012 - August 2014
AkzoNobel December 2010 - September 2012
Kennesaw State University December 2010 - May 2011
KROMA Makeup August 2009 - December 2009
PlanA PR May 2009 - August 2009
Hilton Grand Vacations January 2009 - May 2009
The Walt Disney Company May 2007 - January 2008
Skills
Microsoft Office, Marketing Communications, Photoshop, Social Media Marketing, Digital Photography, Writing, Editing, Public Speaking, Public Relations, Social Media Measurement, Designing, Learn New Software..., Dependable Team Player, Motivated self-starter, Facebook, Social Media, Advertising, Blogging, Press Releases, Corporate Communications, Corporate Branding, Marketing Strategy, Online Marketing, Time Management, Leadership, Marketing, Mac, Email Marketing, Internal Communications, Bilingual, B2B Marketing, Strategic Communications, Sales, InDesign, Competitive Analysis, Brand Development, Computer Literate, Timely Decision Making, Timely Delivery, PowerPoint, Microsoft Excel, Microsoft Word, Corporate Events, Project Coordination, Energetic team player, Team Leadership, Team-oriented, Competitive Intelligence, Digital Marketing, Integrated Marketing
Education
Kennesaw State University 2009 — 2011
B.S, Communications - Public Relations
Cégep de Sherbrooke 2003 — 2006
Associate's degree, Psychology
Opportunity Group, Inc. February 2009 - March 2013
Florida Technical College December 2007 - January 2009
Remington College May 2006 - November 2007
Hilton Grand Vacations July 2005 - April 2006
Skills
Customer Service, Microsoft Office, Document Imaging, Highly self-motivated, Team Leadership, Hands-on Problem Solver, Recruiting, Staff Development, Career Development
Education
Kaplan University 2009 — 2012
Associate of Arts (AA), Criminal Justice/Safety Studies
Internship March 2015 - Present
Hilton Grand Vacations January 2012 - Present
Northwestern Mutual 2010 - 2011
All State Promotions 2010 - 2010
Skills
Social Media Marketing, Marketing, Sales, Advertising, Marketing Strategy, Marketing Communications, Strategic Planning
Education
Hawaii Pacific University 2013 — 2015
Master of Business Administration (M.B.A.), Marketing, 3.77/4.0
University of Florida 2006 — 2010
Bachelor of Science, Advertising; Business, 3.48/4.0
ERGO Interactive April 2015 - Present
Belmar Fishing Club January 2012 - Present
Hilton Grand Vacations November 2014 - February 2015
lia sophia October 2012 - December 2014
Carino's Italian August 2006 - December 2011
Skills
Customer Service, Customer Satisfaction, Customer Experience, Long-term Customer..., Employee Training, Event Planning, Product Marketing, Direct Sales, Direct Marketing, Digital Direct Marketing, Social Media Marketing, Social Networking, Facebook Marketing, Key Account Management, Strategic Planning, Establishing Strategic..., Leveraging Strategic..., Content Strategy, B2C Marketing, PowerPoint, Microsoft Excel, Microsoft Word, Marketing Strategy, Sales Presentations, Microsoft Office, Digital Marketing, Account Management, Marketing
Education
Kean University 2009 — 2010
Bachelor of Science (BS), Marketing
Ocean County College 2006 — 2008
Associate's degree, Business Administration and Management, General
Finfrock December 2012 - Present
Hilton Grand Vacations March 2012 - October 2012
Walgreens January 2011 - January 2012
Orbelle March 2010 - September 2010
Be the Media September 2008 - May 2009
Meadows Mid Queens Radiology September 2007 - June 2008
Glen Oaks Nursing Home September 2005 - December 2005
Skills
Data Entry, QuickBooks, Customer Service, Employee Training, Event Planning, Invoicing, Management, Microsoft Excel, Microsoft Office, PowerPoint, Sales, Social Media, Spreadsheets
Education
AssociationHofstra University 2009 — 2012
ABA, Asian Business
Hofstra University 2009 — 2011
Bachelor of Business Administration (BBA), Management
Queensborough Community College 2007 — 2009
Associate's degree, Business Administration
City Harvest VolunteerNew
Francis Lewis High School
Attained Regents Diploma
CHEP February 2013 - Present
Bonnier Corporation January 2012 - February 2013
BBA Aviation July 2011 - January 2012
Hilton Grand Vacations September 2010 - March 2011
CrossPointe LLC January 2007 - August 2010
InnerSpace Corporation February 2006 - October 2006
Donovan Enterprises May 2003 - February 2006
Dow Chemical October 2002 - May 2003
IBM Corporation July 2000 - February 2002
SPX Corporation December 1999 - July 2000
Skills
Dynamics CRM, Salesforce CRM, Baan ERP, Salesforce.com, Microsoft CRM, ERP, Process Improvement, Consulting, Project Management, Requirements Analysis, SDLC, IT Strategy, Change Management, Analysis, Program Management, Business Analysis, SQL, Software Documentation, Integration, IT Management, Enterprise Software, Management, Project Planning, CRM, Access, Business Process, Business Intelligence, Business Process..., Training, Testing, Vendor Management, Requirements Gathering, Visio, Software Project..., PMP, Team Leadership, Budgets, Cross-functional Team..., Cloud Computing, MS Project, Project Portfolio..., Databases, Software Implementation, Leadership, Software Development, Supply Chain Management, SaaS, PMO, Enterprise Architecture, Agile Methodologies
Education
West Shore Community College 1984 — 1986
Associates Degree, Arts and Computer Science
Grand Rapids Community College
Business Management
R.W. Block Consulting May 2015 - Present
Hilton Grand Vacations April 2014 - June 2015
Hilton Grand Vacations November 2011 - April 2014
St. Matthew's University March 2011 - November 2011
Orange Lake Resort April 2009 - December 2010
Wyndham Vacation Ownership July 2008 - December 2008
Wyndham Vacation Ownership October 2006 - July 2008
Wyndham Vacation Ownership July 2005 - October 2006
Central Florida YMCA June 2002 - July 2005
Skills
Financial Accounting, GAAP, Forecasting, Financial Reporting, Budgets, General Ledger, Account Reconciliation, Variance Analysis, Income Statement, Cash Flow, Accounts Receivable, Financial Analysis, Streamlining Complex..., Microsoft Office, Access, Microsoft Excel, Microsoft Word, Customer Service, PeopleSoft A/R, Management, Financial Statements, Sarbanes-Oxley Act, Internal Controls, Leadership, Analysis, Training
Education
University of Phoenix 2011 — 2012
Master of Business Administration (M.B.A.), Business Administration, Management and Operations, 3.3
Johnson & Wales University 1996 — 2001
Bachelor of Science, Accounting
Embassy Suites Lake Buena Vista Resort May 2015 - Present
Various Agencies 2005 - Present
Visit Orlando November 2014 - April 2015
Hilton Grand Vacations August 2013 - November 2014
Global Performance Gym September 2012 - August 2013
Westgate Resorts July 2010 - September 2012
Tourico Holidays May 2009 - July 2010
Fairwinds Credit Union March 2007 - May 2009
Skills
Marketing, Social Media Marketing, Advertising, Sales, Hospitality, Product Development, Event Management, Customer Service, Marketing Strategy, Event Planning, Email Marketing, Hospitality Management, Trade Shows, Management, Online Advertising, Hospitality Industry, Marketing Communications, Direct Sales, Lead Generation, Account Management, Tourism, Resorts, Strategic Planning, Online Marketing, Revenue Analysis
Education
International Academy of Design 2005 — 2009
Bachelor of Science, Marketing and Advertising
Suffolk County District Attorney's Office September 2014 - Present
Barbri August 2011 - July 2014
America Reads October 2013 - May 2014
Family Law Clinic August 2013 - December 2013
Alaska Department of Law May 2013 - July 2013
House of Ruth June 2012 - August 2012
Capital Post Conviction Project January 2012 - January 2012
Clay County, Florida August 2006 - June 2011
Hilton Grand Vacations September 2001 - December 2002
Skills
Legal Research, Public Speaking, Research, Editing, Microsoft Office, Westlaw, Nonprofits, PowerPoint, Legal Writing, Microsoft Excel
Education
The College of William and Mary - Marshall Wythe Law School 2012 — 2014
Doctor of Law (J.D.), Law
UMB 2011 — 2012
Law
University of Hawaii at Manoa 2003 — 2005
Bachelor of Arts (B.A.), Political Science
Hawaii Pacific University 2001 — 2003
International Relations and Affairs
Stony Brook University 2000 — 2000
Religion/Religious Studies
Hilton Grand Vacations November 2012 - Present
Bank of Hawaii February 2012 - November 2012
Hays September 2007 - August 2010
ProService Hawaii September 2006 - April 2007
Skills
Recruiting, Employee Training, Employee Relations, Talent Acquisition, Human Resources, Technical Recruiting, Executive Search, Performance Management, Recruitment Advertising, Sourcing, Screening Resumes, Competency Based..., Benefits Administration, Contract Recruitment, Onboarding, Training, Hiring, Management, Employee Benefits, Deferred Compensation, Interviews
Education
University of Hawaii at Manoa 2010 — 2011
Master's degree - HR, Shidler College of Business
Johnson & Wales University 2002 — 2006
BA, Hospitality Management
The American School In Japan 1990 — 2002
HS Diploma
1-800-Registry April 2011 - April 2012
Allstate CH Zockoll & Associates January 2011 - January 2012
Hilton Grand Vacations 2009 - 2009
Harbor Safe LLC. 2009 - 2009
Zappos.com 2006 - 2008
Skills
Weddings, Wedding Planning, Customer Service, Time Management, Social Media Marketing, Social Networking, Social Media, Marketing, Online Advertising, Marketing Strategy, Sales, Trade Shows, Hospitality, PowerPoint
Education
MSU 1996 — 2000
FireKeepers Casino Hotel August 2015 - Present
Presque Isle Downs and Casino October 2014 - June 2015
Thunder Valley Casino April 2012 - February 2014
Ameristar Casino June 2010 - April 2012
Ameristar Casino January 2007 - July 2010
Hilton Grand Vacations May 2006 - January 2007
Hilton Restaurant Group October 2004 - May 2006
Rose City Café - Hilton Restaurant Group May 2004 - March 2006
Doubletree Hotel & Executive Meeting Center August 2000 - March 2004
Skills
Food & Beverage, Casino, Resorts, Customer Satisfaction, Hospitality Management, Training, Hospitality, Hotels, Fine Dining, Banquets, Pre-opening, Restaurants, Rooms Division, Restaurant Management, Team Building, Gaming Industry, Pre-opening experience, Menu Development, Hospitality Industry, Guest Service Management, Hiring, Property Management..., Food Service, Leadership Development, Supervisory Skills, Culinary Skills, Hotel Management, Revenue Analysis, Opening Hotels, Casino Gaming, Menu Engineering, Yield Management, Certified TIPS Trainer, ServSafe Instructor, Customer Service, Banquet Operations, Catering, Recipes, Beverage, Beer, Wine, Wine & Spirits Industry, Alcoholic Beverages, Management
Education
Iowa State University
Bachelor of Science, Hotel, Restaurant and Institution Management
Hilton Grand Vacations 2013 - 2015
Skills
Customer Service, Organization Skills, Writing, Leadership
Education
Horry-Georgetown Technical College 2013 — 2015
Associate of Arts (A.A.), Business Administration and Management, General, 3.25
Hilton Grand Vacations August 2015 - Present
Hilton Grand Vacations August 2015 - Present
Hilton Grand Vacations November 2009 - Present
Skills
Microsoft Word, Microsoft Office, Marketing, Sales, Sales Coaching, Training, Leadership, Microsoft Excel, PowerPoint, Avaya CMS, Voice Absolute Telnet, 50 wpm, Adobe Acrobat, Photoshop, Real Time statistics, Total View IEX, LMS, Learning and Development, Customer Service, Sales Management, Project Management, Email Marketing, Marketing Management, Marketing Strategy, Digital Marketing, Strategic Planning, Training & Development, Organizational Behavior
Education
International Academy of Design and Technology-Tampa 2003 — 2006
Fashion Design/Marketing
Hilton Grand Vacations January 2012 - Present
Learn to Learn Inc. October 2009 - October 2011
Kaplan University December 2008 - October 2009
Red Couch Communications January 2006 - October 2008
Dale Carnegie Training, NYC/Orlando April 2005 - January 2008
FAO Schwarz, NYC October 2003 - March 2005
The Walt Disney Company June 1996 - September 2003
Skills
Public Speaking, Hiring, Coaching, Event Planning, Customer Service, Sales, Curriculum Design, Training & Development, Employee Training, Training, Marketing, Leadership Development, Strategic Planning, Leadership, Staff Development, Management
Education
University of Central Florida 2002 — 2003
Graduate Program for Training Design
Lamar University 1995 — 1999
Bachelor of Science, Corporate Communication
Village of Hawthorn Woods, IL. February 2014 - Present
Park Ridge Recreation And Park District August 2012 - February 2014
Park District of Highland Park August 2005 - August 2012
Lake County Forest Preserve District May 2002 - August 2005
Hilton Grand Vacations January 2005 - May 2005
Skills
Customer Service, First Aid, Cpr Certified, Budgets, Leadership, Event Management, Communication, Organization, Membership Relations, Staff Supervision, Recreation Facility..., Problem Solving, Recreation, Facilities Management, Management, Event Planning, Advertising, Training, Fitness, Sports, Time Management, Public Speaking, AED, Exercise Physiology, Social Networking, Lifeguarding, Personal Training, Athletics, PowerPoint, CPR Certified
Education
Illinois State University 2001 — 2005
Bachelor of Science in Recreation and Park Administration, Emphasis in Commercial Recreation & Program Management
Pixafy September 2013 - Present
TAG June 2011 - September 2013
Hilton Grand Vacations August 2009 - June 2011
Olivino Wines June 2008 - August 2009
Brandonology LLC August 2008 - January 2009
Drum Marketing & Public Relations September 2007 - August 2008
Best Cellars March 2007 - August 2008
CBS March 2003 - September 2007
New York Life 2000 - 2003
Skills
Press Releases, Social Media, Public Relations, Event Management, Customer Service, Event Planning, Business Development, Facebook, Sales, Time Management, Advertising, Social Media Marketing, Project Management
Education
Iona College 1996 — 2000
B.S., Public Relations
Hilton Grand Vacations January 2015 - Present
Hilton Grand Vacations November 2010 - December 2014
Hilton Grand Vacations January 2010 - October 2010
Hilton Grand Vacations May 2009 - May 2010
Hilton Grand Vacations September 2008 - May 2009
Starwood Hotels & Resorts August 2007 - September 2008
Starwood Vacation Ownership September 2006 - September 2008
Starwood August 2002 - September 2006
Sears 1996 - 2000
Skills
Strategic Planning, Leadership, Management, Hospitality, Team Building, Strategy, Business Writing, Speech Writing, Meeting Planning, Strategic Communications, Corporate Communications, Internal Communications
Education
Harvard Business School 2001 — 2002
MBA
Harvard University 1991 — 1996
AB
Dover-Sherborn 1992 — 1992
Diploma
Hilton Grand Vacations 2005 - Present
Westgate Resorts April 2003 - November 2005
SeaWorld Orlando/Busch Gardens 1999 - 2003
Hyatt Orlando 1996 - 1999
Skills
Talent Acquisition, Onboarding, Hospitality, HRIS, Talent Management, Resorts, Recruiting, Deferred Compensation, Leadership Development, Human Resources, PeopleSoft, Hiring, Employee Relations, Leadership, Management, Labor Relations, New Hire Orientations, Employee Engagement, Employee Training, Succession Planning, Training, Employee Benefits, Customer Service, Team Building, Applicant Tracking..., Budgets, Benefits Administration, Interviews, Taleo, Coaching, HR Consulting, Employer Branding, Workforce Planning, Performance Management, Employment Law, HR Policies, College Recruiting
Education
Heidelberg University 1987 — 1991
Julia B. Fee Sotheby's International Realty April 2011 - Present
MapWide.Com February 2010 - February 2011
Hilton Grand Vacations October 2009 - January 2010
RCN Business Services April 2008 - September 2009
BNI 2008 - 2009
Optimum Lightpath 2007 - 2008
AT&T Mobility 2004 - 2007
Focal Communications 1998 - 2003
Verizon (NYNEX/Bell Atlantic) 1987 - 1998
AT&T 1984 - 1987
Skills
Account Management, Small Business, Real Estate, Wireless, Telecommunications, Sales Management, Sales, Management, Solution Selling, New Business Development, Leadership, Managed Services, Business Strategy, Product Management, Direct Sales, Contract Negotiation, Marketing, Marketing Strategy, Selling, B2B, Strategic Partnerships, Sales Operations, Strategy, Networking, Salesforce.com, Team Leadership, Social Media, Time Management, Business Development, Online Advertising, Lead Generation, Email Marketing, Negotiation, Vendor Management, Team Building, Advertising, Strategic Planning, Social Media Marketing, Sales Process, VoIP, Online Marketing, Customer Service, CRM, Start-ups
Education
Manhattanville College 2004 — 2007
MS, Leadership and Strategic Management
Iona College 1966 — 1970
BA, Politcal Science
Annunciation
Hilton Grand Vacations 2002 - Present
Holland & Knight LLP August 2000 - April 2002
RCI September 1994 - August 2000
Education
Indiana University Robert H. McKinney School of Law
Hilton Grand Vacations November 2007 - Present
Ginn Company November 2001 - November 2007
Universal Orlando Resort / Universal Hollywood 1998 - 2001
KB Toys 1995 - 1998
Skills
Budgets, Due Diligence, Financial Analysis, Management, Leadership, Contract Negotiation, Strategic Planning, Forecasting, Team Building, Finance, Negotiation, Project Management, Analysis, Hospitality, Sales, Variance Analysis, Financial Reporting, Business Analysis
Education
Massachusetts College of Liberal Arts
Bachelor’s Degree, Business Administration, Concentration - Accounting, 3.8
Hilton Grand Vacations October 2010 - November 2012
Hilton Grand Vacations April 2007 - October 2010
Universal Orlando 1998 - 2007
Six Flags Over Georgia March 1986 - June 1998
The Coca-Cola Company 1991 - 1998
The Coca-Cola Company 1991 - 1997
Skills
Hospitality, Customer Service, Resorts, Tourism, Training, Coaching, Event Management, Hospitality Management, Event Planning, Hotels, Hospitality Industry, Entertainment, Customer Satisfaction, Leadership, Team Building, Human Resources, Management, Team Leadership, Time Management, Employee Relations, Interviews, Employee Training, Hiring
Education
Kennesaw State University 1985 — 1989
BS, Business Communication
Wyndham Vacation Ownership Vice PresidientUniversal Orlando2005 - Present
Hilton Hotels Corp 2000 - 2008
Hilton Grand Vacations February 1993 - October 2006
Education
Louisiana State University 1988 — 1990
Hilton Grand Vacations November 2014 - Present
Kennedy Partners November 2013 - October 2014
The Beach Company September 2012 - November 2013
Beachside Real Estate September 2010 - September 2012
Titan Atlas Manufacturing May 2010 - March 2012
Carolus Real Estate Companies, Inc. January 2007 - June 2011
The Tucker Group, LLC January 2005 - January 2008
Dunes Properties, Inc. January 2004 - January 2005
Southgroup Realty January 2001 - January 2004
Club Ryno Inc. May 1995 - September 2000
Skills
Real Estate, Sellers, Condos, Investors, Luxury, Rentals, Apartments, Construction, Investment Properties, Investments, Residential Homes, Short Sales, Foreclosures, Land Development, Land Acquisition, Resorts, Sustainable Development, Real Estate Development, Sales, Contract Negotiation, Due Diligence, Real Estate Transactions, Property
Education
North Carolina State University 1991 — 1995
Business Administration
Lees-McRae College 1991 — 1991
Holleran Adjuster Group September 2008 - Present
Earthmark Companies 2005 - 2008
Ginn Development Company 2000 - 2005
Hilton Grand Vacations 1998 - 2000
Skills
Relocation, Management, Real Estate Development, REO, Construction, Contract Management, Real Estate, Loans, Leadership, Hospitality, Construction Management, Start-ups, Contractors, Mortgage Lending, Residential Homes, Hotels, Contract Negotiation, Resorts, Budgets, Banking, Property Management, Renovation, Land Development, Due Diligence
Education
James Madison University 1968 — 1970
Hilton Grand Vacations December 2014 - Present
Hilton Grand Vacations June 2009 - June 2014
Hilton Grand Vacations June 2008 - June 2009
Croix Realty Investments, LLC February 2008 - June 2008
Centex Destination Properties October 2005 - February 2008
Acceptance Capital Mortgage January 2004 - October 2005
Skills
Customer Satisfaction, Direct Marketing, Advertising, Social Media, Marketing Management, Real Estate, Selling, Sales, Event Planning, Real Estate Transactions, Social Media Marketing, Management, Training, Marketing, Resorts, Customer Service, Coaching, Sales Management, Hospitality
Education
Kansas State University 1988 — 1993
B.S., Business Management - Emphasis on M.I.S.
Miami Ad School 1997 — 1998
Copywriting / Art Director
Bonnier Publications June 2009 - Present
Hilton Grand Vacations August 2007 - March 2009
InCharge Institute December 2003 - August 2007
Colamco 1999 - 2002
Education
Valencia College 1998 — 2000
AS, Computer Programming and Analysis
Michigan State University 1993 — 1994
Engineering
Hilton Grand Vacations February 2013 - Present
DENSO Manufacturing May 2012 - December 2012
NetJets Association of Shared Aircraft Pilots January 2007 - November 2011
JP Morgan Chase May 1994 - April 2006
Skills
Project Coordination, Benefits Administration, Employee Relations, Employment Law, Web Content Management, Database Management, Legal Research, Contractor Management, Crystal Reports, Training and Development, Adobe Acrobat, Adobe Dreamweaver cs3, Unionware, Oracle Learning..., MS Project, Microsoft Office, Visio, Microsoft Publisher, SharePoint, Recruiting, Employee Orientations, Onboarding, Leave Administration, Data Analysis, Vendor Management, Federal Law, Managing Project Budgets, Grievances, Lexis Nexis, FMLA, EEOC, ADA compliance, Personnel Management, New Hire Orientations
Education
Keller Graduate School of Management of DeVry University 2007 — 2009
Master's, Human Resource Management
DeVry University 2002 — 2005
Bachelor's, Computer Information Systems
Morrison Healthcare Food Services June 2013 - Present
Morrison Healthcare Food Services February 2011 - June 2013
Morrison Healthcare Food Services December 2009 - January 2011
Morrison Healthcare Food Services July 2009 - December 2009
Morrison Healthcare Food Services May 2008 - June 2009
Morrison Healthcare Food Services March 2008 - May 2008
Hilton Grand Vacations March 2006 - August 2007
Skills
Process Improvement, Program Implementation, Food Service Management, Dietetics, Nutrition, Nutrition Education, Staff Training, Food Service, Customer Service, Quality Patient Care, Food Safety, Catering, Healthcare, Hospitals, Training, Cooking, Food, Leadership, Management, Sanitation, ServSafe, Hiring
Education
Johnson & Wales University 2004 — 2008
Bachelor's Degree, Culinary Nutrition
Hilton Grand Vacations February 2011 - October 2012
tekGIANTS, Inc. January 2009 - January 2011
Fairwinds Credit Union April 2003 - May 2008
Pace Capital Management August 2001 - February 2003
TD Ameritrade January 1999 - August 2001
American Express November 1997 - January 1999
Skills
Revenue, Profit Optimization, Team Leadership, Mentoring, Presentations, Training Facilitation, Coaching Staff, Strategic Planning, Maintaining Strong..., Strong Business Acumen, Microsoft Office
Education
University of Central Florida
M.S. Health Sciences, Health Services Administration
Miami University
B.S. Business Administration, Business Administration and Management, General
Calpis America, Inc. September 2012 - Present
International Marine Products, Inc. April 2011 - August 2012
Okamoto Corporation January 2008 - February 2011
The Mark Travel Corporation February 2007 - January 2008
The Venetian June 2006 - February 2007
Hilton Grand Vacations July 2005 - March 2006
JTB Hawaii, Inc. February 2004 - July 2005
JTB Hawaii, Inc. July 2000 - February 2004
Education
Hawaii Pacific University 1998 — 2000
MBA
Taylor University 1993 — 1998
BA
Electrictia Photography Inc. February 2010 - Present
Electrictia Photography January 2006 - January 2014
Hilton Grand Vacations January 2012 - March 2012
102.7 Da Bomb Vision Related Entertainment Hawaii October 2009 - July 2010
Oceans 808 Club, Restaurant April 2009 - December 2009
California Exports April 2008 - October 2008
Honolulu Flower Lei Greetings July 2004 - January 2006
Mavi Jeans Incorporated July 2005 - October 2005
Skills
Japanese Fluency, Excel, Microsoft Office, Photography, Sales, Fundraising, Fashion, Recruiting, Social Media, Social Networking, Photoshop, Adobe Creative Suite, Event Planning, Social Media Marketing, Customer Service, Marketing, English, Marketing Communications, Training, Marketing Strategy, Negotiation, Project Management, Account Management
Education
Kapiolani Community College 2007 — 2010
Kapiolani Community College
Photography
Seisen International School
BuildingLink May 2009 - Present
Hilton Grand Vacations October 2007 - March 2009
Westgate Resorts March 2007 - July 2007
Wyndham Vacation Ownership March 2003 - February 2007
Hostcentric: Webhosting October 2001 - February 2003
Skills
Customer Service, Resorts, Sales, Hospitality, Tourism, Real Estate, Management, Marketing, Contract Negotiation, Property Management, Marketing Strategy, Event Planning, Negotiation, Sales Management, Facebook, Advertising, Public Relations, Online Advertising, Account Management, Leadership, Team Building, New Business Development
Education
University of Pittsburgh 1997 — 1998
Mass Media Communications
Ithaca College 1994 — 1996
Mass Media Communications
The Kiski School 1990 — 1994
University of Central Florida
Hilton Grand Vacations February 2012 - Present
Insight, Inc. January 2011 - February 2012
Network Foundation Technologies October 2007 - January 2011
Education
Louisiana Tech University 2004 — 2009
Bachelor's, Business Management and Entrepreneurship
Hilton Grand Vacations June 2014 - Present
Hilton Grand Vacations August 2009 - Present
Hilton Grand Vacations July 2005 - July 2009
Skills
Event Management, Event Planning, Hospitality, Leadership, Marketing, Customer Satisfaction, Hospitality Industry, Hotels
Education
Meiji Gakuin University
Bachelor's degree, International/Global Studies
University of Hawaii at Manoa
Master of Arts (M.A.), Asian Religion
Hilton Grand Vacations July 2010 - Present
Hilton Worldwide September 1999 - July 2010
Promus Hotels 1998 - 1999
Education
Jones International University 2010 — 2012
Bachelor of Business Administration (BBA), Marketing
Dark Star Entertainment LLC September 2014 - Present
Rentar Environmental Solutions February 2011 - August 2014
Hilton Grand Vacations July 1994 - February 2011
Skills
Resorts, Hotels, Hospitality, Hospitality Industry, Hospitality Management, Guest Service, Timeshare, Guest Satisfaction, Leisure, Tourism, Vacation, Revenue Analysis, Customer Service, Customer Satisfaction
Education
Hofstra University School of Law 1977 — 1979
Doctor of Law (J.D.), Real Estate / Entertainment
New York University 1972 — 1976
Bachelor of Arts (B.A.), Religion/Philosophy
Dielmann Sotheby's International Realty August 2008 - Present
Hilton Grand Vacations 2004 - 2008
Skills
PMP - Project..., Real Estate Broker - MO, Real Estate Negotiation, Real Estate Transactions, Condos, Sellers, Relocation, Residential Homes, First Time Home Buyers, Investment Properties, Real Estate, Listings, Buyers, Short Sales, New Home Sales, Luxury, Real Property, Contract Negotiation, Selling, New Homes, Foreclosures, Single Family Homes, ABR, Buyer Representation, Property Management, Income Properties, National Association of..., Negotiation, Referrals, Brokerage, Investors, Leases, International Real..., Move Up Buyers, FHA, Vacation Homes, Relocation Buyers, SFR, Real Estate Economics, Commercial Real Estate, Property, Real Estate Development, REO, Seniors, Resellers, Seller Representation, Waterfront, Rentals, Townhomes, 1031 Exchanges
Education
Long Island University, Brooklyn Campus
BS, Journalism
The George Washington University
Masters, International Busines and Project Management
Central Florida September 1999 - Present
Hilton Grand Vacations January 2012 - January 2015
Starwood Hotels & Resorts Worldwide, Inc. June 2005 - December 2011
USA June 1975 - June 1995
Skills
Golf - Competitive..., Golf - Tournament..., High School Golf Coach, Marketing Communications, Logistics Management, Facilities Management, Supply Management, Financial Accounting, Public Budgeting, Briefing, Sales Presentations, Technical Presentations, Contract Management, Supply/Logistics Formal..., Warehouse Management, Forecasting, Real Estate, Contract Negotiation, Golf, Marketing
Education
Hawaii Pacific University 1980 — 1981
Bachelor of Business Administration (B.B.A.), Accounting/Business
University of Central Florida 1971 — 1973
American Savings Bank May 2014 - Present
American Savings Bank November 2011 - April 2014
Hilton Grand Vacations October 2007 - November 2011
Deutsche Bank May 2007 - October 2007
Independent Contractor August 2004 - May 2007
U.S. Bank December 2002 - August 2004
CIBC September 2001 - November 2002
Park West Gallery December 1999 - July 2001
Norwegian Cruise Line December 1998 - December 1999
Skills
Real Estate, Customer Service, Hiring, Negotiation, Customer Relations, Banking, Sales Management, Sales Operations, Operations, Investment Properties, Team Leadership, Loans, Time Management, FHA, Management, Strategic Planning, Mortgage Lending, Marketing, Training, Recruiting, Finance, Sales, Forecasting, Social Media Marketing, Selling, Social Networking, Retail, Team Building, Event Management, Talent Management, Leadership, Hospitality, Microsoft Office, Project Management, Operations Management, Customer Satisfaction, Coaching, Salesforce.com, Hotels, Contract Negotiation, Outlook, Microsoft Excel, Risk Management, Leadership Development, Marketing Strategy, Budgets, Credit, New Business Development, Event Planning, Business Planning
Education
Northern Illinois University 1995 — 1998
Bachelor of Arts (BA), Music
Illinois Wesleyan University 1994 — 1996
Zappos U
Hilton Grand Vacations October 2007 - Present
Hilton Grand Vacations 2014 - 2014
Skills
Hospitality Management, Leadership, Rooms Division, Pre-opening, Resorts, Hotels, Hospitality Industry, Hotel Management, Hospitality, Front Office, Revenue Analysis, Micros, Tourism, Yield Management
Education
Iowa State University 1997 — 1999
Master of Business Administration, Business
University of Iowa 1994 — 1997
Bachelor of Science, Psychology
Lincoln High School
Empire Merchants April 2015 - Present
The Wine Enthusiast July 2014 - Present
Hilton Grand Vacations October 2013 - March 2014
Agua Enerviva July 2012 - November 2012
Warner Bros. Records June 2011 - August 2011
Warner Bros. Records June 2010 - August 2010
EMI Music June 2009 - August 2009
Skills
Social Networking, Social Media, Music, Blogging, Event Planning, PowerPoint, Marketing
Education
Hartwick College 2008 — 2012
Bachelor of Arts (B.A.), Political Science
Hilton Grand Vacations February 2010 - Present
Education
Miami Dade College 2002 — 2006
Hilton Grand Vacations April 2013 - Present
Advanced Medical Imaging and Genetics (Amigenics) October 2010 - February 2013
Farrington Entertainment & Productions September 1997 - January 2002
VEE Corporation August 1985 - June 1994
Skills
Management, Event Planning, Event Management, Theatre, Entertainment, Social Media, Budgets, Performing Arts, Music, Supplier Negotiation, Contract Negotiation, Strategic Negotiations, Written Expression, Interior Design, Team Leadership, Team Management, Team Building, Internal Communications
Education
Macomb Community College
Business, Management, Marketing, and Related Support Services
St. Ladislaus High School
Hilton Grand Vacations May 2013 - Present
TISOH- The International School of Hospitality August 2011 - Present
Head to toe Boutique August 2004 - December 2008
Skills
Event Management, Event Planning, Parties, Hospitality, Hospitality Industry, Corporate Events, Resorts, Customer Service, Food & Beverage, Hotels, Travel Management, Public Relations, Team Building, Wedding Planning, Tourism, Meeting Planning, Hospitality Management, Social Media, Social Media Marketing, Pre-opening, Marketing, Special Events, Leisure, Sales Presentations
Education
Manhattanville College 1983 — 1987
Bachelor of Arts (BA), Music Management
WEST ISLIP HIGH SCHOOL
Hilton Grand Vacations June 2008 - Present
Skills
Hospitality, Customer Satisfaction, Resorts, Customer Service, Hotels, Account Reconciliation, Leadership, Coaching, Timeshare, Credit, Vacation Ownership, Time Management, Training, Sales, Hospitality Industry, Outlook, Reconciliation, Managememt, Contract processing, Team Building, Team Leadership
Education
Iona College
BS, Finance
University of Vermont
BS, Finance
Hilton Grand Vacations November 1978 - April 2011
Agway June 1971 - April 1978
Education
Ithaca College 1968 — 1971
BA, Business Admin
Hamilton College 1962 — 1964
Diamond Resorts International® 2013 - Present
Hilton Grand Vacations 2011 - 2013
Rosen Shingle Creek 2011 - 2013
Skills
OnQ, Front Office, Hotels, Resorts, Rooms Division, Hotel Management, Hospitality Management, Property Management..., Hospitality, Micros, Revenue Analysis, Pre-opening, Guest Service Management, Yield Management, Food & Beverage, Customer Service, Customer Satisfaction
Education
Keller Graduate School of Management of DeVry University 2013 — 2015
Master's degree, Human Resources Management and Hospitality Management, 3.52
State University of New York at Albany 2005 — 2008
Bachelor's degree, English and Communications
School of Visual Arts 2002 — 2005
Bachelor of Fine Arts (BFA), Computer Art
Renaissance Hotels March 2015 - Present
Outrigger Hotels & Resorts August 2012 - January 2015
Hilton Grand Vacations March 2012 - July 2012
Kona Mountain Coffee LLC August 2010 - January 2012
Macy's November 2010 - January 2011
University of Hawaii at Manoa August 2006 - December 2010
Ehime Prefectural International Center May 2010 - August 2010
Skills
Customer Service, Retail, Teaching, English, Microsoft Office, PowerPoint, Microsoft Excel, Research, Microsoft Word, Social Media, Event Planning, Teamwork, Data Entry, Outlook, Public Speaking, Visual Merchandising, Social Networking, Time Management, Facebook, Cultural Sensitivity, Translation, Concierge Services, Hospitality
Education
University of Hawaii at Manoa 2006 — 2010
B.A., Japanese
広島大学 / Hiroshima University 2008 — 2009
Study Abroad
Velanira Apartments 2012 - 2012
Hilton Grand Vacations January 2011 - August 2011
Education
International Business School 2008 — 2012
Bachelor's degree, Marketing
Liberty Mutual Insurance December 2012 - Present
Hilton Grand Vacations February 2012 - October 2012
National Debt Institute June 2010 - February 2012
Creekmore Insurance Group September 2009 - March 2010
1st Life Financial/First Financial Resources October 2002 - September 2009
C2C Resources November 2001 - October 2002
The Coca-Cola Company February 2000 - November 2001
Skills
Licensed Life Insurance..., Life Insurance, Sales, Marketing, Team Building, Sales Management, Customer Service, Insurance, New Business Development, Management, Account Management, Strategic Planning, Microsoft Office
Education
Mercer University 1994 — 1999
Bachelor of Arts (BA), Communication and Media Studies, 2.8
Mercer University
Bachelor of Arts, Communications & Theater Arts
Longhorn Steakhouse April 2009 - Present
Walt Disney World May 2005 - May 2012
Hilton Grand Vacations January 2007 - April 2009
Romano's Macaroni Grill 2003 - 2005
Skills
Hospitality, Food & Beverage, Resorts, Hotels, Restaurants, Customer Service, Bartending, Event Management, Event Planning, Catering, Restaurant Management, Menu Development, Hospitality Management, Micros, Food, Microsoft Office, Banquets, Hospitality Industry, Fine Dining, Marketing Strategy, Sales, Leadership, Customer Satisfaction, Social Networking, Training, Inventory Management, Budgets, Management, Microsoft Word, Food Service, Guest Service Management, New Restaurant Openings, Culinary Skills, Hotel Management, Revenue Analysis, Team Building, Meeting Planning, Food Safety, Employee Training, Pre-opening, Banquet Operations, Wine, POS, Guest Recovery, Food Preparation, Coaching, Food Quality, Sanitation, Cocktails, Alcoholic Beverages
Education
Mercer County Community College 2003 — 2005
Hotel, Motel, and Restaurant Management
west windsor plainsboro high school
Umauma Falls&ZipLine Experience January 2015 - Present
Waipi'o RideTheRim ATV March 2012 - Present
IKG Marketing August 2004 - Present
Hilton Grand Vacations September 2007 - March 2012
Kila LLC January 2005 - December 2007
Ohana Aviation Inc. January 2003 - December 2005
Skills
Marketing Communications, Social Media Marketing, Advertising, Marketing Strategy, Social Media, Marketing, Direct Marketing, Email Marketing, Management, Online Marketing, Lead Generation, Event Management, Digital Marketing, Marketing Management, Online Advertising, Customer Service
Education
Hawaii Pacific University 1999 — 2004
Masters of Arts, Communications
Hawaii Pacific University 1994 — 1999
Bachelor of Science, Business Administration
Hilton Grand Vacations May 2012 - Present
ST JOHN VIANNEY 1988 - 2015
WESTGATE RESORTS May 1990 - April 2011
Westgate Resorts May 1990 - August 2009
Skills
Customer Service, Sales, Recruiting, Account Management, Management, Team Building, Hospitality, Sales Management, Negotiation, Sales Process, Training, Team Leadership, Direct Sales, Leadership, Customer Satisfaction, Employee Relations, Hiring, Human Resources, Cold Calling, Hotels, Time Management, Social Networking, Employee Training, Marketing, Hospitality Management, Resorts, Hospitality Industry, Revenue Analysis, Tourism, Hotel Management
Education
Landmark Education 1991 — 1994
Valencia College
NO DEGREE, BUSINESS
Hilton Grand Vacations November 2012 - Present
Cleaning by Christina February 2008 - November 2012
Joe's Crab Shack December 2010 - February 2011
Skills
Customer Service, Sales, Office Administration, Data Entry, Servers
Education
Kaplan University-Des Moines Campus 2010 — 2011
Bachelor's degree, Still working on Business Marketing
Lamar High School 2002 — 2003
General, High School/Secondary Diploma Programs
Hilton Grand Vacations September 2012 - Present
CarMax April 2010 - May 2012
Lionheart Publishing February 2008 - February 2010
Borders February 2006 - February 2008
Skills
Recruiting, Office Administration, Onboarding, Human Resources, Administrative Office..., Front Office, Sales Process, Sales, Microsoft Office, Computer Proficiency, Interviews, Time Management, Data Entry, Customer Service, Hiring, Applicant Tracking..., Customer Satisfaction, Corporate Recruiting, Employee Relations, Internet Recruiting, Leadership, Talent Acquisition, Team Leadership, Team Management, Training, Technical Recruiting, New Hire Orientations, Employee Training, Social Media, Microsoft Word
Education
Kennesaw State University 2005 — 2009
Biology, General
University of North Alabama 2000 — 2001
Computer and Information Systems
Hilton Grand Vacations September 2008 - Present
Aldridge Associates October 2003 - September 2008
Education
Green River Community College
Environmental Science
Pierce College at Puyallup
Geology/Earth Science, General
Hilton Grand Vacations March 2002 - Present
Hilton Grand Vacations March 2002 - Present
Nikko Hotel at Beverly HIlls August 1998 - December 2011
Daiwa Securities April 1990 - April 1994
Education
Meiji Gakuin University
Bachelor's degree, Law
US Corrections October 2014 - Present
Hilton Grand Vacations April 2013 - October 2014
DoubleTree by Hilton March 2011 - April 2013
Andy Frain Services January 2011 - March 2012
Skills
Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, Java, Training, Security, Event Management, Team Leadership, Hospitality, Team Building, Leadership, Hotels, Policy, Cpr Certified, Coaching, Government, Leadership Development, Security Training, Troubleshooting, Executive Protection, Fundraising, Recruiting, Security Operations, Physical Security, Security Management, Loss Prevention, First Aid, Surveillance, Supervisory Skills, Inventory Management, Investigation, Crisis Management, Emergency Management, Private Investigations
Education
Lake Technical Center 2007 — 2007
Law Enforcement review, Law Enforcement
Gateway High School, Kissimmee Florida 1990 — 1994
Diploma
Hilton Grand Vacations November 2014 - Present
DataBank IMX 2012 - 2014
Town and Country Markets December 2011 - May 2012
Skills
Information Technology, Data Entry, Operating Systems, Microsoft Office, Image Capture, Maintenance, Retail Marketing, Retail Sales
Education
International Business College 2010 — 2012
Diploma in Retail Management, Retail Management
Walmart Customer Service RepresentativePerceptaJune 2013 - December 2013
Hilton Grand Vacations December 2012 - May 2013
Skills
Customer Service, Training, Sales, Leadership, Employee Training, Human Resources, Event Planning
Education
Keiser University-Ft Lauderdale 2012 — 2016
Marketing/Marketing Management, General