Hilton Grand Vacations
Industry: Company
DescriptionHilton Grand Vacations Inc. is based in Orlando, Florida, United States, with regional offices located in Las Vegas, Nevada, Oahu, Hawaii, New York City, Marco Island, Florida and Sanibel Island, Florida. It was formerly a wholly owned subsidiary of Hilton Inc. until it was spun off into a publicly traded company. Headquarters: Orlando, Florida, United States CEO: Mark Wang (2008–) Traded as: NYSE: HGV; Russell 1000 Component Founded: 1992 Parent organizations: Hilton Worldwide, Hilton Grand Vacations Subsidiaries: Grand Vacations Realty, LLC, The Westin Orlando Universal Boulevard
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Hilton Grand Vacations Employees
Hilton Grand Vacations March 2015 - Present
Sparks Toyota scion September 2014 - Present
Skills
Management, Research, PowerPoint, Sales, Leadership, Training
Education
University of Maryland College Park 1988 — 1991
Bachelor of Business Administration (B.B.A.), Business/Commerce, General
Hilton Grand Vacations June 2010 - Present
Hilton Grand Vacations November 2007 - June 2010
Hilton Grand Vacations January 2001 - November 2007
Skills
Training, Communication, Computers, Excels, Outlook, Data Entry, Finance, Financial Transactions, Project Management, Compliance, Document Processing, Escrow, Timeshare, Leadership, Contract Management, Quality Assurance, Training Manuals, Management, Accounting, Coaching, Marketing, Customer Service, Budgets
Education
University of Hawaii - College of Business Administration 1995 — 2000
Bachelor of Business Administration (B.B.A.), Finance, General
University of Hawaii at Manoa 1995 — 2000
Bachelor of Business Administration (BBA), Finance, General
Hilton Grand Vacations August 2005 - Present
Skills
Hospitality Industry, Hospitality, Hospitality Management, Front Office, Customer Service, Hotels, Marketing, Resorts, Tourism, Sales, Customer Satisfaction, Event Planning, Marketing Strategy, Event Management, Team Building
Education
University of Hawaii at Manoa
Bachelor of Arts (B.A.), Geographic Information Science and Cartography
University of Hawaii at Manoa
Bachelor's degree, Geology/Earth Science, General
Hilton Grand Vacations September 2013 - Present
The Barclay - InterContinental Hotels Group May 2008 - September 2013
InterContinental Hotels July 2007 - September 2013
Member of Task Force for opening of InterContinental October 2007 - October 2008
InterContinental Hotels Group July 2007 - May 2008
Instant Service July 2007 - May 2008
Hilton Club April 2007 - July 2007
Hilton Grand Vacations January 2005 - July 2007
Hilton Grand Vacations at SeaWorld January 2007 - April 2007
Hilton Grand Vacations at International September 2006 - January 2007
Skills
Hotels, Resorts, Hospitality Industry, Pre-opening, Customer Satisfaction, Hospitality Management, Front Office, Food & Beverage, Marketing, Customer Service, Training, Public Relations, Menu Development, Management, Employee Relations, Budgets, Business Development, Catering, Coaching, Employee Training, Event Management, Event Planning, Food, Hiring, Hospitality, Hotel Management, Leadership, Micros, Operations Management, Property Management..., Restaurant Management, Restaurants, Revenue Analysis, Rooms Division, Sales, Strategic Planning, Strategy, Team Building, Team Management, Tourism, Yield Management
Education
University of Florida 1998 — 2003
BS, Commercial Rec/ Hospitality Mang.
University of Florida 1998 — 2003
Bachelor of Science (B.S.), Commercial Recreation and Hospitality Mang
Staffing By Choice January 2010 - Present
Westgate Resorts January 2005 - January 2010
Hilton Grand Vacations January 2000 - January 2004
Skills
Executive Search, Sales, Staffing Services, Sales Management, Sales Operations, Sales Process, Team Leadership, Team Management
Education
University of Central Florida
Accounting and Finance
Hilton Grand Vacations February 2012 - Present
Education
University of Central Florida 2013 — 2016
Hilton Grand Vacations February 2015 - Present
Impression Consulting, LLC September 2011 - Present
Hilton Grand Vacations January 2012 - February 2015
Royal Caribbean Cruises, Ltd. June 2011 - August 2011
University of Florida Bateman Team September 2010 - May 2011
University of Florida - Department of Spanish and Portuguese Studies January 2011 - April 2011
PRSSA National Conference 2011 - 2011
Ironwood Golf Course September 2010 - December 2010
Halifax Heath June 2010 - August 2010
Orlando Sentinel January 2010 - May 2010
Skills
Public Relations, Social Media, Editing, AP Style, Press Releases, Strategic Communications, Writing, Public Speaking, Media Center, Intranet Portals, InDesign, Dreamweaver, Photoshop, Spanish, Internal Communications, Corporate Communications, ADA compliance, Media Buying, Consulting, Newsletters, Facebook, Media Relations, Blogging, Social Networking, Copywriting
Education
University of Florida 2008 — 2011
BSPR, Public Relations, Spanish
Seabreeeze High 2004 — 2008
Love Israel Tours April 2013 - Present
Insphere Insurance Solutions January 2012 - June 2013
Hilton Grand Vacations 2011 - 2012
Skills
Disability Insurance, Health Insurance, Insurance, Life Insurance, Term Life Insurance, Long-term Care, Brokers, General Insurance, Long Term Care Insurance, Underwriting, Whole Life, Retirement
Education
The License Coach(Insurance) 2012 — 2012
School for Nevada Insurance License, Health, Life, & Disability Insurance (currently licensed as independent)
University of Michigan Medical School 1954 — 1958
M.D., Medicine, 3.9
Warner Hospitality September 2012 - Present
WATB Group October 2010 - September 2012
Hilton Grand Vacations January 2008 - October 2010
Indigo Hotels & Resorts Ltd March 1995 - January 2008
Southern Sun Hotels April 1994 - March 1995
Southern Sun Hotels April 1993 - March 1995
Southern Sun Hotels September 1989 - March 1993
Southern Sun Hotels September 1988 - September 1989
Southern Sun Hotels June 1987 - September 1988
Rosebank Hotel Group August 1985 - May 1987
Skills
Hospitality Industry, Resorts, Hotels, Hospitality, Hotel Management, Pre-opening, Tourism, Hospitality Management, Strategic Planning, Business Strategy, Business Planning, Management Consulting, Yield Management, Revenue Analysis, Front Office, Hotel Asset Management, Hotel Design, Marketing Management, Marketing Strategy, Financial Modeling, Financial Analysis, Sustainable Development, Sustainable Design, Catering, Business Development, Budgets, Leadership, Restaurants, Food & Beverage, Strategy, Rooms Division, Property Management..., Banquets, Menu Development, Management, Opening Hotels, Leisure, Restaurant Management, Income Statement, Fine Dining, Pre-opening experience, Guest Service Management, OnQ, Luxury, Concierge Services, Opera, Strategic Partnerships, Hotel Booking, Cost Control, Micros
Education
IMD Switzerland (International Institute for Management Development) - Business Programs 1993 — 1993
Management & Business Programs - Switzerland
University of Pretoria/Universiteit van Pretoria 1989 — 1990
Management Development Programs, Graduate School of Management
University of the Witwatersrand 1979 — 1981
BSc Hotel Management, Hospitality Management
University of KwaZulu-Natal 1978 — 1979
NDP Languages
Aramark May 2014 - Present
Hilton Grand Vacations August 2013 - February 2014
Aramark January 2013 - April 2013
ARAMARK August 2012 - January 2013
Aramark May 2011 - August 2012
Southwest Airlines January 2012 - April 2012
Hampton Inn & Suites by HILTON August 2011 - December 2011
Party Time Rentals May 2010 - July 2011
Kappa Kappa Psi Band Fraternity August 2009 - December 2009
Skills
Customer Service, Strategic Planning, Event Planning, Weddings, Social Media, Event Management, Food Service Management, Cooking, Twitter, Facebook, Hotel Reservations, OnQ Management, Outlook, Hospitality Industry, Microsoft Word, Hotels, Coaching, English, Customer Satisfaction, Hospitality Management, Social Networking, Marketing, Sales, Hospitality, PowerPoint, Catering, Restaurants, Food, Microsoft Office, Social Media Marketing, Spreadfast, Constant Contact, Corporate Events, Food Service, Microsoft Excel, Time Management, Public Speaking, Management, Leadership, Communication, Teamwork, Banquets, Budgets
Education
University of Florida 2010 — 2012
Bachlorers of Science, Hospitality and Tourism Management
Santa Fe College 2007 — 2010
Associate Degree, Recreation as Hospitality and Tourism Management
Lead America Law- Bentley College and Harvard University 2007 — 2007
Sarasota High School 2003 — 2007
Diploma: Four year high school diploma
Davies, Houser & Secrest, CPA, P.A. July 2015 - Present
The Walt Disney Company July 2013 - Present
Hotelbeds March 2015 - July 2015
Design Interactive, Inc. October 2014 - March 2015
Hilton Grand Vacations June 2014 - August 2014
SeaWorld Parks & Entertainment July 2011 - November 2012
Skills
Customer Service, Teamwork, Leadership, Time Management, Social Networking, Microsoft Office, Communication, Microsoft Excel, Accounting, Highly detail oriented, Account Reconciliation, Journal Entries, Event Management, Team Building
Education
University of Central Florida 2012 — 2014
Bachelor of Arts (B.A.), Accounting
Valencia College 2010 — 2012
Associate of Arts (A.A.), Accounting
TravelClick March 2013 - Present
Allegiant Air January 2010 - January 2013
Orange Lake Resorts June 2009 - December 2009
Hilton Grand Vacations June 2003 - March 2009
TD Ameritrade March 1998 - January 2001
Mutual of Omaha October 1995 - May 1997
Skills
Aviation, Airlines, Flight Safety, Commercial Aviation, Flights, Airports, Team Building, Customer Service, Training, Sales, Marketing, Leadership, Human Resources, Call Centers, Account Management, Event Management, Hospitality, Hotels, Management, Social Media Marketing
Education
University of Nebraska at Omaha 1993 — 1995
Business Operations and Psychology
MMB March 2012 - Present
Agency 720 (Omnicom agency) April 2011 - March 2012
Velocity Marketing (IPG agency) February 2008 - April 2011
CE Retail (Campbell-Ewald Advertising) February 2005 - February 2008
Paradise Advertising June 2004 - February 2005
Cramer-Krasselt 2002 - 2004
Hilton Grand Vacations 2001 - 2002
National Processing Company 2000 - 2001
Skills
Interactive Marketing, Integrated Marketing, Relationship Marketing, Media Planning, Creative Strategy, Digital Marketing, Interactive Advertising, Mobile Marketing, Digital Strategy, Online Advertising, Advertising, Direct Marketing, Digital Media, Creative Direction, Direct Mail, Marketing Strategy, Marketing
Education
University of Central Florida - College of Business Administration 1996 — 1999
Bachelor's degree, Marketing
The Mortgage Firm September 2008 - Present
The Mortgage Center September 2006 - September 2008
Hilton Grand Vacations July 2000 - September 2006
Sunterra October 1999 - July 2000
Starwood Vacation Ownership February 1991 - October 1999
Skills
CRM, Call Center, Strategic Alliances, Database Marketing, Marketing Operations, Real Estate, Mortgage Lending, Investment Properties, First Time Home Buyers, FHA, Mortgage Banking, Loans, Refinance, Sales, Sales Management, Strategic Planning, Short Sales, Residential Mortgages, New Business Development, Real Estate Transactions, Loan Origination, Reverse Mortgages, USDA, Single Family Homes, Leadership, HUD, Marketing, Residential Homes, FHA financing, Government Loans, Certified Mortgage..., Credit, Commercial Mortgages, REO, Call Centers, Investors, VA loans, Banking, Construction Loans, Foreclosures, Selling, Financial Structuring, Commercial Lending, Real Estate Economics, Real Estate Financing, Underwriting, Condos, Mortgage Underwriting, Referrals, Mortgage Marketing
Education
University of Central Florida - College of Business Administration 1984 — 1990
Bachelor of Science, Business
Marriott International February 2015 - Present
Marriott International March 2014 - February 2015
Bella Sante June 2013 - September 2014
Hilton Grand Vacations March 2011 - April 2013
Papyrus April 2010 - December 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Dollars on the net, OnQ, ATCO, Eclipse, VOICE, GoConcierge, Restaurants, Art, Customer Service, Event Management, Hospitality, Training, Budgets, Customer Satisfaction, Sales, Event Planning, Hospitality Management, Hotels, Inventory Management, Leadership, Marketing, Process Scheduler, Social Media, Social Networking, Team Building, Time Management, Tourism, Public Relations, Social Media Marketing
Education
University of Hawaii at Manoa 2005 — 2010
Bachelor of Fine Arts (B.F.A.), Ceramic Arts and Ceramics
Hilton Grand Vacations March 2014 - Present
Hilton Grand Vacations September 2007 - March 2014
Hilton January 2007 - September 2007
Hilton January 2006 - January 2007
Hilton January 2005 - January 2006
Hilton Grand Vacations November 2002 - January 2005
Skills
Hotels, Hotel Management, Hospitality Industry, Hospitality, Hospitality Management, Leadership, Revenue Analysis, Coaching, Management, Event Planning, Food & Beverage, Property Management..., Customer Satisfaction, Front Office, Rooms Division, Resorts, Yield Management, Pre-opening, Restaurants, Tourism, Micros, Meeting Planning, MICROS
Education
University of Maryland College Park 1998 — 2002
Bachelor of Arts
Source2 December 2014 - Present
Four Seasons Hotels and Resorts September 2014 - October 2014
Hilton Grand Vacations December 2013 - October 2014
Orlando Magic January 2010 - February 2014
Hilton Grand Vacations February 2012 - December 2013
Hilton Grand Vacations August 2011 - February 2012
Hilton Grand Vacations May 2010 - August 2011
Residence Inn May 2009 - May 2010
Residence Inn February 2006 - May 2009
Towne Place Suites by Marriott August 2004 - February 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Strategic Communications, Public Safety, Hospitality Law, Strategic Human..., Leadership Development, Public Speaking, Hiring Practices, New Hire Training, Spanish-English, ADA compliance, Inventory Management, Inventory Control, Creative Problem Solving, Group Development, Project Management, Problem Solving, Customer Service, Sales, Time Management, Training, Hiring, Recruiting, Social Networking, Leadership, Management, Hospitality, Social Media, Hotels
Education
University of Central Florida – Rosen College of Hospitality Management 2003 — 2008
Bachelor of Applied Science (BASc), Hospitality Administration/Management
Hilton Grand Vacations May 2015 - Present
Lane Powell PC July 2012 - April 2015
Skills
Intellectual Property, Commercial Litigation, Corporate Law, Legal Research, Litigation, Wine Law, White Collar Criminal..., Family Law, Foreclosures, SEC, Appeals, Trials, Courts
Education
Portland State University
Business Administration and Management, General
University of Central Oklahoma 1998 — 2000
Bachelor of Science (B.S.), Biology/Biological Sciences, General
Festiva Hospitality June 2015 - Present
Orange Lake Resorts, Holiday Inn Club Vacations May 2015 - June 2015
Hilton Grand Vacations November 2014 - May 2015
Festiva Hospitality Group September 2014 - November 2014
Kosmas Group International July 2009 - November 2014
Kosmas Group International October 2006 - November 2014
Kosmas Group International June 2006 - October 2006
Skills
Sales, Real Estate, Negotiation, Marketing, Leases, Selling, Microsoft Office, Microsoft Excel, Tourism, Training, Real Estate Transactions, New Business Development, Condos, Sales Presentations, Sellers, Real Estate License, Vacation Homes, Luxury, Property, Buyers, Real Estate Economics, Real Property, Real Estate Financing, Business Planning, Timeshare, Client Rapport, Investment Properties, Qualifying Prospects, Contract Negotiation, Deal Closure, Achieving Results, Selling Skills, Inside Sales, Customer Retention, New Business Generation, Market Analysis, Sales Growth, Objection Handling, Building Relationships, Sales Promotion, Brand Loyalty, Face to Face Sales, Thinking Outside The Box, Sales Process, Sales Force Development, Management, Sales Management
Education
University of Louisville
Business, Management, Marketing, and Related Support Services
Valencia College
Business Administration and Management, General
Oahu Air Conditioning Services September 2014 - Present
Hilton Grand Vacations March 2014 - September 2014
Tory Burch November 2012 - March 2014
Ralph Lauren December 2011 - January 2013
Hawaiian Island creations - Ambitious Apparel - Licensee to HIC May 2010 - August 2012
Local Motion June 2008 - September 2008
Skills
Punctual, Reliable, Responsibility, Social Media, Advertising, Customer Service, Microsoft Office, Retail, Inventory Management, Microsoft Excel, Merchandising, Microsoft Word, PowerPoint, Sales, Visual Merchandising, Outlook, Marketing, Time Management, Store Management, Fashion, Window Displays, Footwear, Styling, Sportswear, Teamwork, Public Relations, Retail Sales, Public Speaking, Apparel, Trend
Education
University of Hawaii at Manoa 2007 — 2011
APDM, Merchandising
Maui High School 2003 — 2007
Academy of Hospitality and Tourism
Mandarin Oriental Hotel Group February 2015 - Present
Wynn Las Vegas January 2012 - February 2015
Wynn Las Vegas June 2011 - January 2012
Hilton Grand Vacations May 2010 - June 2011
Hilton Grand Vacations March 2009 - May 2010
Skills
Hospitality Industry, Food & Beverage, Hospitality Management, Hospitality, Front Office, Customer Service, Resorts, Hotel Management, Hotels, Event Planning, Event Management, Customer Satisfaction, MICROS, Microsoft Office, Social Networking, Time Management
Education
University of Nevada-Las Vegas 2014 — 2016
Master of Business Administration (MBA), Business Administration and Management, Marketing
University of Nevada-Las Vegas 2012 — 2014
Bachelor of Science (B.S.), Hospitality Management
Quarter 5 January 2014 - April 2014
Sea World July 2013 - December 2013
BBA Aviation April 2013 - May 2013
Speedy Tax January 2010 - April 2013
Vice Lounge March 2011 - December 2011
Waldorf Astoria Hotel August 2009 - August 2010
Hilton Grand Vacations May 2008 - August 2008
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, QuickBooks, EDGAR, French, Social Media, Financial Analysis, Auditing, Accounts Payable, Payroll, Budgets
Education
University of Miami - School of Business 2010 — 2012
Masters of Business Administration, Accounting
University of Miami 2005 — 2009
Bachelors of Business Administration, Accounting
Vaco Orlando September 2013 - Present
Starwood Vacation Ownership May 2011 - September 2013
Florida Business Interiors April 2010 - May 2011
Hilton Grand Vacations September 2007 - April 2010
Kforce May 2006 - September 2007
Supplemental Healthcare September 2005 - May 2006
Ajilon Finance Solutions January 2004 - September 2005
Robert Half International November 1997 - January 2004
Circuit City 1991 - 1997
Skills
Temporary Staffing, Talent Acquisition, Hiring, Interviewing, Sourcing, Permanent Placement, Account Management, Sales Management, Human Resources, Recruiting, Technical Recruiting, Temporary Placement, Sales, Onboarding, Interviews, Applicant Tracking..., Cold Calling, Management, College Recruiting, Training, Staffing Services, Internet Recruiting, Employee Relations, Benefits Negotiation, Leadership, Succession Planning, Employee Training, Taleo, Building Relationships, New Hire Orientations, Networking, HRIS, Contract Recruitment, Performance Management, Personnel Management, Benefits Administration, Screening, Employee Benefits, Job Fairs, Workforce Planning, CRM, Recruitment Advertising, Screening Resumes, Customer Retention, Executive Search, Talent Management, Employee Engagement, Deferred Compensation, PeopleSoft, Payroll
Education
University of Iowa 1987 — 1991
Bachelor of Business Administration, Majors in Marketing
ARK Vegas February 2013 - Present
Danny Phee, Realtor, Keller Williams Realty Las Vegas June 2014 - Present
ARK Vegas August 2009 - February 2013
Hilton Grand Vacations August 2008 - April 2009
ARK Vegas 2007 - 2009
Motion Media Advertising February 2005 - November 2006
Skills
Hospitality Management, Menu Development, Social Media Marketing, Casino, Customer Service, Cocktails, Resorts, Bartending, Hospitality, Advertising, Sales, Web Design, Food & Beverage, Event Management, Graphic Design, Forecasting, Business Planning, Photoshop, Management, Mobile Advertising, Wordpress, Restaurant Management, Business Strategy, Outdoor Advertising, Event Planning, Leadership, Restaurants, Marketing Strategy, Banquets, Recipes, Revenue Analysis, Strategy, Online Advertising, Time Management, Micros, Fine Dining, Email Marketing, Catering, Hospitality Industry, Sales Forecasting, Website Management, Mixology, Marketing, Real Estate Contracts, Las Vegas Real Estate..., New Home Sales, Real Estate Investing, Real Estate Listings, Real Estate Marketing, Real Estate Transactions
Education
University of Nevada-Las Vegas 2002 — 2008
BA, Business Administration and Communications
University of Nevada-Las Vegas 2002 — 2008
Bachelor's degree, Business Administration and Management, General
Global Experience Specialists (GES) May 2014 - Present
Central Florida Hotel & Lodging Association (CFHLA) September 2013 - February 2014
Orange County Convention Center May 2012 - September 2013
Marriott International April 2012 - December 2012
Walt Disney World October 2006 - November 2012
Orlando Wedding and Party Rentals February 2012 - May 2012
Hilton Grand Vacations March 2007 - June 2007
Walt Disney World January 2006 - October 2006
Cedar Fair Entertainment Company May 2005 - August 2005
Skills
Social Media, Entertainment, Public Relations, Networking, Event Management, Event Planning, Blogging, Live Events, Customer Service, Meeting Matrix, Cvent, Digital Marketing, Blog Consulting, Web Design, Wordpress, SEO, Events, Meetings, Productions, Promotions, Technology, Meeting Management, Meeting Planning, Hospitality Management, Leadership, Trade Shows, Social Networking, Corporate Events, Hotels, Film, Hospitality
Education
University of Central Florida – Rosen College of Hospitality Management 2011 — 2013
Bachelor of Science (BS), Event Management
Valencia College 2008 — 2010
Associate of Arts (A.A.), General Academics
Realty ONE Group 2010 - Present
Hilton Grand Vacations 2010 - 2012
Skills
Marketing, Hospitality
Education
UNLV 2004 — 2007
Master of Business Administration (M.B.A.), Finance and Financial Management Services
Four Seasons Hotels and Resorts January 2015 - Present
Four Seasons Hotels and Resorts December 2013 - January 2015
AIDA Cruises April 2013 - September 2013
Four Seasons Hotels and Resorts January 2012 - December 2012
VRLux, LLC May 2011 - September 2011
Hilton Grand Vacations July 2010 - May 2011
East-West Center May 2008 - May 2011
Skills
Languages: English..., Proficient on PC & Mac, Proficient on MS Office, Microsoft Office, Hospitality, Management, Research, Event Management, Customer Service, Event Planning, Front Office, Hospitality Industry, Marketing, Team Leadership
Education
University of Hawaii at Manoa 2007 — 2011
Bachelor of Science, Travel Industry Management
Hilton Grand Vacations April 2015 - Present
Raytheon February 2011 - September 2014
Raytheon January 2008 - February 2011
Oerlikon January 2004 - January 2008
Danka Office Imaging April 2001 - January 2004
Skills
Financial Reporting, Forecasting, Process Improvement, Customer Service, Department Budgeting, Creative Problem Solving, Microsoft Excel, Financial Analysis, Finance, Budgets, Account Reconciliation, Cost Accounting, Accounting, Internal Controls, Analysis, Financial Modeling, Managerial Finance, Variance Analysis, Financial Accounting, General Ledger
Education
University of Central Missouri 1996 — 1998
Bachelor of Science in Business Administration, Accounting
Ascutney Mountain Resort, Orange Lake Resorts, Holiday Inn Club Vacations May 2014 - Present
Orange Lake Resorts, Holiday Inn Club Vacations February 2014 - May 2014
Orange Lake Resorts, Holiday Inn Club Vacations July 2011 - February 2014
Hilton Grand Vacations September 2007 - July 2011
Palms Casino Resort November 2006 - June 2007
Palms Casino Resort May 2004 - November 2006
Palms Casino Resort May 2001 - May 2004
Crowne Plaza Hotel August 1999 - May 2001
Skills
Food & Beverage, Front Office, Property Management..., Transportation, VIP Services, Revenue Analysis, Menu Development, Food, POS, Micros, Hotel Management, Hospitality Management, Casino, Hospitality, Budgets, Customer Service, Hospitality Industry, Leadership, Resorts, Forecasting, Hotels, Customer Satisfaction, Rooms Division, Yield Management, Catering, Guest Service Management, Restaurants, Pre-opening experience, Pre-opening, Opening Hotels
Education
University of Nevada-Las Vegas 1997 — 2002
Bachelor's Degree, Hotel Management
Nashua High School 1994 — 1997
Hilton Grand Vacations June 2015 - Present
LSQ Funding Group June 2012 - June 2015
LSQ Funding Group January 2011 - June 2012
BNE Real Estate Group November 2001 - October 2010
Skills
Financial Analysis, Budgets, Variance Analysis, Financial Reporting, Strategic Planning, Accounting, Leadership, Team Building, Microsoft Office, Public Speaking, Accounts Receivable, Cash Flow, Finance, Asset Based Lending, Factoring
Education
University of Maryland University College 2015 — 2017
Master of Science (M.S.)
University of Maryland University College 2013 — 2015
Bachelor of Science (B.S.)
Interstate Hotels & Resorts, Rim Hospitality Division July 2014 - Present
Rim Hospitality April 2012 - July 2014
Rim Hospitality August 2010 - March 2012
Hilton Grand Vacations February 2009 - July 2010
The Procaccianti Group December 2007 - December 2008
Highgate Hotels December 2004 - January 2007
GrandLife Hotels April 2003 - December 2004
RFS Hopsitality December 2001 - March 2003
Kimpton Hotels October 2000 - September 2001
Interstate Hotels & Resorts January 1997 - September 2000
Skills
Excel, PowerPoint, Group Presentations, Mentoring, Systems Management, Revenue Management, Revenue Forecasting, Customer Relations, Budgeting, Hospitality Management, Operations Management, Hotels, Front Office, Hotel Management, Hospitality Industry, Yield Management, Forecasting, Guest Satisfaction, Guest Service, Hospitality, Customer Service, Inventory Management, Pricing, Team Building, Rooms Division, P&L, Strategic Planning, Resorts, Revenue Analysis, Hotel Booking, Budgets, Customer Satisfaction, Opening Hotels, Food & Beverage, OnQ, Microsoft Excel
Education
University of Minnesota Duluth 1990 — 1994
Bachelor of Fine Arts (BFA), Acting/Directing
University of Minnesota-Duluth 1990 — 1994
Bachelor of Fine Arts, Acting & Directing
A&T Liquidators May 2015 - Present
Diva studio May 2014 - April 2015
Hilton Grand Vacations October 2013 - April 2014
CCSD April 2011 - December 2011
Monstah Lobstah Las Vegas October 2010 - April 2011
Kidscape Productions Las Vegas August 2010 - April 2011
Starbucks Coffee Company June 2006 - June 2010
Skills
Knitting, Customer Service, Working With Students, Working with People, Acting, Film Acting, Acting Coach, Improvisation, Teaching/mentoring, One-on-one Training, Lifestyle Coaching, Coaching, Creative Writing, Time Management, Sports Coaching, Blogging, Personal Training, Social Media, Event Planning, Marketing, Social Media Marketing, Facebook, Leadership
Education
University of Nevada-Reno 2002 — 2007
BA, History
University of Nevada-Las Vegas
BA, Education Secondary
Ann Arbor Preschool & Family Center September 2013 - April 2014
Hilton Grand Vacations May 2013 - August 2013
Family & Cosmetic Dentistry June 2010 - August 2010
Materials Testing Consultants January 2010 - June 2010
Skills
Data Entry, Secretarial Skills, Documentation, Data Extraction, Microsoft Excel, Microsoft Word, Microsoft Office, Social Media, Prezi, SOP Development, Working With Children, Scheduling, Organization Skills, Community Outreach, Public Speaking
Education
University of Michigan School of Public Health 2015 — 2017
Master of Public Health (M.P.H.), Health Behavior and Health Education
University of Michigan 2010 — 2014
Bachelor of Arts (B.A.), Anthropology, 3.3/4.0
Hilton Grand Vacations Hotel ReceptionistCaesars Entertainment Corporation2010 - 2012
CTT / Vegas.com 2008 - 2009
Bentley International Group 2000 - 2009
Skills
Sales, Hotel Management, Event Planning, Customer Service, Hospitality Management, Resorts, Hospitality, Front Office, Tourism, Hospitality Industry, Hotels
Education
University of Nevada-Las Vegas
Hilton Grand Vacations December 2014 - Present
Waldorf Astoria Orlando April 2014 - December 2014
Waldorf Astoria Orlando October 2013 - April 2014
Bonefish Grill November 2011 - February 2014
Cracker Barrel June 2012 - August 2013
Bubbalou's Bodacious BBQ August 2011 - July 2012
Skills
Customer Service, Food Service, Food & Beverage, Microsoft Office, Hospitality, Restaurants, Catering, Hospitality Management, Time Management, Hospitality Industry, Event Planning, Micros, Customer Satisfaction, Food, Event Management
Education
University of Central Florida 2011 — 2015
Bachelor's degree, Hospitality Administration/Management
Sheila Donnelly & Associates September 2012 - Present
Gap Inc. June 2011 - September 2012
Hilton Grand Vacations September 2010 - January 2011
Bishop Museum July 2004 - August 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Photoshop, Social Media, Teamwork, Public Speaking, C++, Java
Education
University of Hawaii at Manoa 2011 — 2013
Bachelor's degree, Travel Industry Management- Tourism
Pace University 2008 — 2011
Pursued a Bachelor's degree in Hotel Management
Sheraton Vistana Resort June 2012 - Present
American Resort Specialty Services July 2011 - April 2012
Hilton Grand Vacations November 2010 - July 2011
Diamond Resorts International November 2009 - November 2010
Skills
Resorts, Hotels, Tourism, Hospitality Industry, Hospitality, Vacation, Hospitality Management, Timeshare, Sales Management, Direct Sales, Market Planning, Selling, Leisure, Revenue Analysis, Customer Satisfaction, Yield Management, Luxury, Online Marketing, Food & Beverage, Pre-opening, Customer Service, Hotel Management, Team Building, Marketing Strategy, Negotiation, Sales, Trade Shows, Strategic Planning, Training, Contract Negotiation, Front Office, Hiring, Property Management..., Budgets, Rooms Division, Event Management, Lead Generation, Marketing, Leadership, Online Advertising, Sales Process, Recruiting, Marketing Management, Forecasting, Social Media Marketing, Sales Presentations, Sales Operations, Customer Retention, Account Management
Education
University of Dayton 1970 — 1973
Sociology
Hilton Grand Vacations July 2010 - Present
Hilton Grand Vacations July 2010 - January 2012
Chisano Marketing Group April 2009 - July 2010
Hilton Grand Vacations January 2006 - February 2009
Westfield Health, UK 2003 - 2005
RARE Creative Group, UK 2001 - 2003
Skills
Social Media, Public Relations, Hotels, Strategic Planning, Marketing, Copywriting, Event Management, Budgets, Internal Communications, Social Media Marketing, Microsoft Excel, Resorts, Event Planning, Facebook, Advertising, Customer Service, Leadership, Online Marketing, Social Networking, Email Marketing, Sales, Public Speaking, Marketing Communications
Education
University of Maine 1993 — 1997
Bachelor of Science, Marketing
Hilton Grand Vacations February 2015 - Present
Hilton Grand Vacations September 2014 - February 2015
CNL Financial Group March 2013 - August 2014
CNL Financial Group May 2010 - March 2013
CNL Securities Corp. November 2008 - May 2010
CNL Securities Corp. March 2007 - November 2008
Skills
Salesforce.com, Analysis, Marketing, Strategic Planning, Business Intelligence, Strategy, Project Management, Training, Cognos, Microsoft Office, Finance, Sales Operations, Integration, Financial Analysis, Process Improvement, Financial Modeling, Forecasting, Sales Management, Business Analysis, Analytics, Silverpop Engage, Silverpop, ExactTarget, MailChimp, Constant Contact, CRM
Education
University of Central Florida - College of Business Administration 2001 — 2006
B.S.B.A.
Pinnacle Entertainment October 2013 - Present
Caesars Entertainment Corporation May 2013 - October 2013
Caesars Entertainment Corporation June 2011 - May 2013
Harrah's Entertainment December 2008 - June 2011
Harrah's Entertainment November 2007 - December 2008
Hilton Grand Vacations February 2006 - September 2007
The Coffee Bean & Tea Leaf December 2005 - May 2007
State of Hawaii August 2004 - February 2006
Horizon Lines July 2002 - August 2004
Skills
Customer Service, Marketing, Community Outreach, Social Media, Event Management, Public Relations, Hospitality, Marketing Strategy, Microsoft Office, Microsoft Excel, Management, Team Leadership, PowerPoint, Email Marketing, Advertising, Microsoft Word, Loyalty Marketing, Team Building, Strategic Planning, Casino Gaming, Loyalty Programs, Hotels, Casino, Project Planning, Outlook, VIP, Marketing Communications, Relationship Marketing, Budgets, Online Gambling, Database Marketing, Poker, Customer Satisfaction, Program Management, Gaming Industry, Online Marketing, Online Advertising, Resorts, Direct Marketing, Gaming, Brand Loyalty, Hotel Management, CRM, Customer Retention, E-commerce, Hospitality Industry, Customer Acquisition, Segmentation, Hospitality Management, Direct Mail
Education
University of Hawaii at Manoa 1997 — 2002
BS, Travel Industry Mananagement
Mira Costa
TCA Global Fund Management Group February 2015 - Present
Hilton Grand Vacations March 2013 - September 2014
Szene Salzburg June 2012 - August 2012
Skills
Microsoft Excel, Microsoft Office, Leadership, Event Planning, Time Management, Social Networking, Public Speaking, PowerPoint, Facebook, Data Analysis, Financial Modeling
Education
University of Florida 2009 — 2012
Bachelor of Science (BS), Finance
Hilton Grand Vacations April 2010 - Present
Florida Virtual School January 2009 - April 2010
QAS January 2008 - January 2009
Rosen Hotels & Resorts August 2006 - January 2008
Tribune Direct July 2004 - July 2006
Skills
SSRS, DTS, SSIS, Microsoft SQL Server, T-SQL, SQL, Database Administration, Databases, VB.NET, Stored Procedures, ASP.NET, C#, Crystal Reports, Database Design
Education
University of Delaware 1999 — 2003
B.S., Computer Science
West Chester University of Pennsylvania 1998 — 1999
Computer Science
Hilton Grand Vacations August 2014 - Present
Greenspun Media Group March 2012 - March 2014
Today in Las Vegas April 2010 - July 2011
SHUFFLE MASTER, INC May 2009 - February 2010
VOICE GENESIS, INC January 2006 - January 2008
Wynn Resorts January 2006 - May 2006
Skills
Business Development, Strategy, Competitive Analysis
Education
University of Nevada-Las Vegas 2004 — 2008
Bachelor of Science, Business Administration, Marketing, 3.3 Overall, 3.6 within Major
Undisclosed June 2011 - Present
KinLin Productions 2011 - Present
Citigroup February 2005 - October 2009
Hilton Grand Vacations February 1997 - July 2002
Buffal Bill's Casino Resort September 1995 - February 1997
Skills
Certified Picture Framer
Education
University of Nevada-Las Vegas 1991 — 1994
Hotel and Restaurant Management
Hilton Grand Vacations November 2008 - Present
Land Resource April 2007 - October 2008
Marriott Vacation Club International April 1997 - April 2007
PCA Solutions, Inc 1996 - 1997
KPMG 1993 - 1996
Education
University of Florida - Warrington College of Business Administration 1988 — 1993
Five Star Quality Care August 2013 - April 2014
CAROLINA FOREST REAL ESTATE March 2000 - January 2013
Aspen Dental 2013 - 2013
Hilton Grand Vacations July 2010 - December 2011
Starwood Vacation Ownership August 1990 - October 2000
Skills
Customer Service, Sales Management, Negotiation, Coaching, Problem Solving, Team Building, New Business Development, Hiring, Real Estate, Training, Business Development, Sales Operations
Education
University of Florida 1982 — 1986
BS, TELECOMMUNICATION
Oak RIdge
PGA TOUR May 2014 - Present
SMG October 2013 - April 2014
United States Fencing Association April 2010 - October 2013
USA Triathlon June 2008 - March 2010
U.S. Marketing & Promotions January 2006 - November 2007
Pepsi-Cola March 2005 - November 2005
RedPeg Marketing November 2004 - January 2005
The Schwan Food Company April 2004 - November 2004
Hilton Grand Vacations October 2002 - March 2004
Student Advantage 1998 - 2002
Skills
Event Marketing, Sponsorship, Event Planning, Event Management, Promotions, New Business Development, Budgeting, Tournaments, Planning, Sports, Advertising, Special Events, Experiential Marketing, Email Marketing, Brand Development, Budgets, Fundraising, Integrated Marketing, Management, Marketing, Project Planning, Public Relations, Relationship Marketing, Social Media, Social Media Marketing, Sports Marketing, Sports Management
Education
University of Florida 1993 — 1997
B.S., Advertising
University of Michigan December 2014 - Present
Encore Marketing & Management Inc February 2014 - August 2014
Genesis Global Marketing Inc. November 2012 - February 2014
Hilton Grand Vacations January 2012 - August 2012
Anheuser-Busch December 2009 - January 2012
Hilton Grand Vacations March 2008 - December 2009
HSBC April 2007 - December 2007
Education
University of Hawaii at Manoa 2002 — 2006
Bachelor's Degree, Marketing
University of Hawaii at Manoa 2002 — 2006
Bachelor's Degree, Business Administration and Management, General
Holiday Inn Club Vacations July 2012 - January 2015
Hilton Grand Vacations November 2006 - January 2012
Hilton Grand Vacations November 2006 - January 2012
Wyndham Worldwide May 1995 - November 2006
Wyndham Worldwide May 1995 - November 2006
Skills
Direct Marketing, Database Marketing, Direct Mail, Lead Generation, Email Marketing, Call Center Management, Budget Oversight, Revenue Management, Strategic Partnerships, Marketing Strategy, Strategic Planning, Operational Efficiency, Training & Development
Education
University of Miami 1977 — 1979
Business/Corporate Communications
Gold Coast Real Estate School- US
University of Miami
Telvista Inc. February 2014 - Present
CCO Consulting April 2002 - Present
TeleTech December 1999 - March 2002
TeleTech December 1995 - December 1999
Hilton Grand Vacations August 1994 - December 1995
Hilton Worldwide October 1991 - August 1994
Skills
Customer Service, Client Development, Call Centers, Quality Assurance, Analytics, Account Management, Training, Strategic Planning, Presentations, Manage Client..., Operations Management, Sales Process, Leadership, Program Management, Enterprise Software, Sales, Telecommunications, E-commerce, Business Process..., Sales Operations, Customer Experience, Performance Management, Management, Process Improvement, Project Management, Sales Management, P&L Management, CRM, Strategy, Analysis, Contract Negotiation, Pre-sales, BPO, Vendor Management, Outsourcing, Customer Satisfaction, Contact Centers, Executive Management, Customer Retention, Cross-functional Team..., Team Leadership
Education
University of Colorado Boulder
Marketing
Bogin, Munns & Munns, P.A. December 2014 - Present
Online Marketing and Consulting Services May 2014 - December 2014
Hilton Grand Vacations March 2013 - May 2014
Hilton Worldwide July 2012 - March 2013
Freelance Internet Marketing September 2010 - July 2012
Grendene USA, Inc May 2007 - August 2010
Internet Marketing Consultant September 2006 - May 2007
Quick Change Artist, LLC (Onesole) August 2005 - August 2006
Skills
Digital Marketing, SEO, Marketing Strategy, PPC, Paid Search Campaigns, Social Media, Web Analytics, Content Management, Email Campaigning, Corporate Blogging, Team Leadership, Project Management, Email Marketing, E-commerce, Social Media Marketing, Web Marketing, Website Development, Marketing Management, Online Marketing, Marketing
Education
University of Central Florida - College of Business Administration 2003 — 2005
Masters, MBA (Finance)
University of Central Florida 1999 — 2003
Bachelor of Business Administration (B.B.A.), Marketing
John I. Leonard High 1995 — 1999
Fidelity Investments October 2014 - Present
Fidelity Investments February 2014 - October 2014
Hilton Grand Vacations May 2012 - December 2013
TradeKing June 2011 - October 2011
Full Sail University August 2010 - June 2011
Dial America Marketing June 2010 - August 2010
Community Mental Health Affiliates, Inc. September 2008 - May 2010
Great American Restaurants October 2007 - March 2008
Skills
Sales, Program Management, Training, Call Centers, Customer Service, Teamwork, Microsoft Office, Investments, Finance
Education
The University of Connecticut 2004 — 2007
Bachelor of Arts, Psychology/Neuroscience Criminal Justice (Minor)
Resort Association Partners, LLC May 2014 - Present
Usborne Books & More July 2013 - Present
Kamuela Inn February 2014 - May 2014
Jones Lang LaSalle August 2007 - November 2013
Waikoloa Land Company January 2007 - August 2007
Law office of Jerry M. Hiatt August 1999 - January 2007
Hilton Grand Vacations 2007 - 2007
Skills
Lease Administration, Shopping Centers, Tenant Retention, Property Management, Leases, Landlords, Real Estate Development, Contract Negotiation, Negotiation, Lease Negotiations, Customer Service, Retail, Forecasting, Business Planning, Team Building, Analysis, Account Management, Microsoft Excel, Budgets, Budgeting, Customer Relations, Excel, Problem Solving, Word, PowerPoint, Microsoft Office, Market Planning, Landlord, Advertising, Small Business, Customer Retention, Customer Satisfaction, Specialty Leasing, Short Term Leases, Document Management, Organization, Microsoft Word, Management, Real Estate, Marketing, Contract Management, Marketing Strategy, Event Planning, Event Management, Commercial Real Estate, Sales, Public Relations, Social Media Marketing, Social Networking, Online Marketing
Education
University of Hawaii at Hilo 1997 — 2001
Bachelor's degree, Political Science and Government, 3.2
Honoka'a High School 1994 — 1997
Equity Residential January 2009 - Present
Hilton Grand Vacations October 2008 - January 2009
KB Home March 2007 - June 2008
Education
University of Georgia - Terry College of Business 2001 — 2005
BBA in Real Estate, Real Estate
Hilton Grand Vacations April 2014 - Present
Virgin Holidays October 2009 - December 2014
Paradym group. Inc January 2011 - April 2014
The Results Driven Agency May 2010 - December 2013
Skills
Sales, Direct Sales, Marketing, Hospitality, Sales Management, Team Leadership, Negotiation, Customer Service, Management, Tourism, Real Estate, Customer Satisfaction, Marketing Strategy, Hospitality Industry, Sales Presentations
Education
University of Central Florida – Rosen College of Hospitality Management 2010 — 2013
Bachelor's degree, Hospitality
Valencia College 2004 — 2006
Associate of Arts (A.A.), General Studies, 4.0
Cameron academy 2013 — 2013
Florida Real Estate License, Real Estate Development
SolarCity December 2014 - Present
Hilton Grand Vacations February 2014 - December 2014
Strange Brew Tavern May 2013 - January 2014
Skills
Restaurants, Hospitality, Hospitality Industry, Sales, Social Networking, Hospitality Management, Event Management, Strategic Planning, Customer Service, Marketing, Leadership, Public Speaking, Time Management, Training, Microsoft Office, Budgets, Event Planning
Education
University of Massachusetts Lowell 2010 — 2014
Criminal Justice, Critical Incident Response/Special Police Operations, 3.5
Londonderry High School, Londonderry NH 2007 — 2010
High School Dipolma, General Education, 3.2 GPA
Konami Gaming Inc. 2014 - Present
Wynn Las Vegas 2013 - 2014
Enterprise Rent-A-Car 2012 - 2013
Bally's & Paris Casinos, Caesars Entertainment 2011 - 2012
Wynn Resorts 2010 - 2011
Responsible Gaming Research, INTERNATIONAL GAME TECHNOLOGY 2010 - 2010
Nevada Problem Gambling Project 2009 - 2010
Hilton Grand Vacations 2008 - 2010
Skills
Sales, Customer Service, Analysis, Microsoft Office, Negotiation, Auctions, Fine Art, Art History, Advertising, Microsoft Excel, Social Media Marketing, Research, Team Leadership, Social Media, Revenue Analysis, Public Speaking, Nonprofits
Education
University of Nevada-Las Vegas 2007 — 2011
Bachelor's Degree, Gaming Management, 3.52 GPA
Gann Academy - The New Jewish High School 2002 — 2006
High School Diploma
Delta Associated Investigations, Inc. March 2013 - Present
Boehringer Ingelheim Pharmaceuticals May 2011 - March 2013
Hilton Grand Vacations August 2008 - June 2010
Novarits Pharmaceuticals July 2005 - October 2007
Clear Channel Radio March 2003 - July 2005
Skills
Sales, Investment Properties, Sales Management, Account Management, Marketing Strategy, Marketing, Market Research, Forecasting, Team Building, Customer Service, Management, Team Leadership, Selling, Advertising, Sales Presentations, Sales Operations, Direct Sales, Sales Process, CRM, Pricing, Marketing Management, Salesforce.com, Insurance
Education
University of Florida 1998 — 2002
Bachelor of Science in Advertising, Marketing
Viewpost August 2015 - Present
Digital Risk July 2014 - Present
Web Design & Online Marketing September 2011 - Present
Digital Risk October 2012 - July 2014
Hilton Grand Vacations June 2012 - October 2012
Regulatory Compliance Association January 2011 - May 2012
Enterprise Florida January 2010 - January 2011
Aflac May 2009 - August 2009
The Knowledge Laboratory May 2009 - August 2009
Blink May 2005 - April 2006
Skills
Web Design, Wordpress, Wordpress Design, HTML, Marketing Strategy, Online Marketing, Email Marketing, Social Media, Social Media Marketing, Facebook, Adobe Creative Suite, Photoshop, InDesign, Microsoft Office, Word, Excel, PowerPoint, Outlook, Event Planning, Event Management, Social Networking, Customer Service, Microsoft Excel, Microsoft Word, Strategic Planning, Public Relations, Dreamweaver, Marketing Communications, Sales, Leadership, Marketing, Management, Advertising, CRM, Online Advertising, Research, Entrepreneurship, Editing, Market Research
Education
University of Central Florida - College of Business Administration 2005 — 2010
Bachelors of Science, General Business Major, and Entrepreneurship Minor
Lake Mary High School 2002 — 2005
VITAS Healthcare February 2014 - Present
VITAS Healthcare February 2014 - August 2015
Diva Doll Fitness and Pole May 2011 - August 2015
Orlando Health June 2010 - January 2012
Hilton Grand Vacations July 2003 - September 2007
Alcon Laboratories, Inc. April 1996 - January 2001
Merck May 1994 - December 1996
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking
Education
Valencia College 2007 — 2010
Associate of Science (AS), Registered Nursing/Registered Nurse
University of Minnesota-Twin Cities 1983 — 1987
Bachelor of Arts (B.A.) psychology, Psychology, Nursing
Bemidji High School
Wet'n'Wild Hawaii November 2013 - Present
Hilton Grand Vacations September 2011 - November 2013
Vans November 2008 - June 2010
Skills
Japanese, Translation, Foreign Languages, Japanese culture, English, Tourism, Marketing, Event Management, Social Media Marketing, Sales, Hospitality, Marketing Strategy, Customer Service, Management, Social Media, Event Planning, Customer Satisfaction, Hotels, Public Relations, Online Advertising, Marketing Communications, Online Marketing, Budgets, PowerPoint, Microsoft Word, Social Networking, Leadership, Training, Advertising, Account Management, Sales Presentations, Facebook, Leisure, Market Planning, Strategic Planning, Trade Shows
Education
University of Hawaii at Manoa 2006 — 2011
BA, Japanese
University of Hawaii at Manoa
Bachelor of Arts, Japanese
MacDermott Consulting February 2015 - Present
Four Seasons Hotels and Resorts May 2014 - Present
Four Seasons Hotels and Resorts December 2012 - Present
Paia Inn Boutique Hotel April 2012 - November 2012
Hilton Grand Vacations February 2011 - March 2012
Catamaran Resort Hotel & Spa May 2010 - August 2010
Independent Catering September 2009 - May 2010
University of Massachusetts Amherst September 2008 - May 2010
Ocean Properties Ltd. June 2008 - September 2008
Sugarloaf/USA December 2007 - March 2008
Skills
Food & Beverage, Hospitality Industry, Tourism, Catering, Hospitality, Event Planning, Event Management, Hospitality Management, Customer Service, Hotels, Restaurants, PowerPoint, Social Media, Social Networking, Customer Satisfaction, Time Management, Banquets, Food
Education
University of Massachusetts, Amherst 2007 — 2010
BS, Hospitality and Tourism Management
DCT International Hotel and Business School 2008 — 2008
BS, Hospitality and Tourism Management
Bangor High School
Big Iron, Intl July 2014 - Present
World of Beer February 2014 - Present
Hilton Grand Vacations July 2013 - March 2014
The Peabody January 2013 - June 2013
Outback Steakhouse December 2012 - May 2013
SeaWorld July 2012 - November 2012
4 Points By Sheraton December 2010 - March 2012
Education
University of Central Florida 2013 — 2016
Bachelor's degree, English Language and Literature, General
Valencia College 2011 — 2013
Associate's degree
EntreCORPS February 2015 - Present
Hilton Grand Vacations June 2015 - August 2015
Internal Revenue Service January 2015 - April 2015
Sleeman Leadership Institute February 2015 - March 2015
University of Illinois at Urbana-Champaign January 2014 - December 2014
PwC May 2014 - August 2014
University of Illinois at Urbana-Champaign September 2013 - May 2014
Cargill May 2013 - August 2013
Johnson & Johnson January 2012 - April 2012
Skills
External Audit, Financial Accounting, Microsoft Excel, Accounting, Visual Basic, Financial Reporting, Microsoft Word, Time Management, Lotus Notes, Aura, Mandarin, PowerPoint, Microsoft Office, Teamwork, Research, Public Speaking, Corporate Finance
Education
University of Illinois at Urbana-Champaign 2012 — 2016
Bachelor’s Degree, Accountancy
Breckenridge Grand Vacations June 2015 - Present
MOB Marketing Worldwide Inc. January 2015 - Present
Wyndham Vacation Ownership 2012 - 2014
Wyndham Vacation Ownership 2010 - 2012
Orange Lake Resort 2009 - 2010
Island One Resorts 2004 - 2008
Shell Vacations, LLC 2001 - 2003
Hilton Grand Vacations 1999 - 2000
Vistana East, Inc. 1990 - 1999
Skills
Hospitality, Marketing Strategy, Team Building, Customer Acquisition, Management, Leadership, Budgets, Timeshare, Team Leadership, Recruiting, Strategic Negotiations, Project Management, Training, Motivation, Sales, Hospitality Industry, Business Development, Sales Operations, Employee Training, Strategic Planning, Hotels, Event Management, Forecasting, Hospitality Management, Customer Service, Marketing, Business Planning, Marketing Management, Market Research, Resorts, Business Strategy, Customer Satisfaction, Strategy, Lead Generation, Yield Management, Account Management, Revenue Analysis, Leadership Development, Tourism, Online Marketing, Hotel Management, Event Planning, New Business Development, Sales Management, Public Relations, Start-ups, Online Advertising, Vacation, Program Management, Contract Negotiation
Education
University of Massachusetts, Amherst
Bachelor's Degree, HRTA, (Hotel, Restaurant and Travel Admnistration)
Hilton Grand Vacations December 2014 - Present
Hilton Grand Vacations March 2009 - Present
Tempus Resorts International March 2008 - February 2009
Westgate Resorts August 2007 - February 2008
Skills
Timeshare, Customer Service, Sales Management, Sales Operations, Outlook, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Business Analysis, Encore, Real Time Reports, Business Process, Business Strategy, Strategic Planning, Time Management, Sales, Office Administration, Tourism, Photoshop, Call Centers, Training, Hospitality, Customer Satisfaction, Leadership, Team Leadership, Team Building, Hospitality Industry, Hospitality Management, Resorts, Hotels
Education
University of Miami 2006 — 2007
Bachelor's degree Revalidation, Business Administration and Management, General
APEC university 2001 — 2005
Bachelor's degree, Business/Commerce, General
Hilton Grand Vacations September 2014 - Present
DNA Movement September 2013 - Present
Aldo Accessories August 2013 - Present
City of Miami Beach 2013 - 2013
Skills
Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Research, Outlook, Administrative..., Event Planning, Data Entry, Public Speaking, Nonprofits, Social Networking, Social Media, Event Management, Leadership, Social Media Marketing, Training, Community Outreach, Marketing, Sales, Facebook
Education
University of Florida 2007 — 2012
Bachelor of Science (B.S.), Family, Youth & Community Sciences
Pulte Group, Inc. May 2015 - Present
McKee Photos January 1990 - Present
Hilton Grand Vacations January 2010 - May 2015
Swing Era Productions 2008 - January 2014
Orlando Regional Realtor Assn November 2008 - September 2010
Worldvest Properties, Inc. December 2005 - January 2010
ORRA 2008 - 2008
OneSource Promotions, Inc. January 2004 - 2008
Skills
Investment Properties, Investors, Real Estate, Sellers, Single Family Homes, Sales, Relocation, Residential Homes, Buyer Representation, New Home Sales, Property Management, Listings, Marketing, Investments, Management, Property, Public Speaking
Education
University of Florida
Doctor of Veterinary Medicine, Veterinary Medicine
Slickdeals, LLC September 2013 - Present
Great Destinations, Inc. March 2012 - March 2013
Diamond Resorts International May 2011 - March 2012
Wyndham Vacation Ownership April 2010 - April 2011
Hilton Grand Vacations March 2008 - February 2010
Wyndham Vacation Ownership March 2006 - March 2008
Skills
Event Planning, Hospitality, Outlook, Customer Service, Event Management, Recruiting, Marketing, Social Media, Social Networking, Leadership, Online Advertising, Online Marketing, Social Media Marketing, Microsoft Office, Sales, Team Building
Education
West Virginia Wesleyan College 2003 — 2006
Master of Business Administration (MBA), Business Administration and Management, General
University of Idaho 1999 — 2003
Bachelor of Science (BS), Marketing
Hilton Grand Vacations June 2015 - August 2015
Delta Nu Zeta May 2014 - May 2015
University of Florida, Sociology Department August 2014 - January 2015
Boys and Girls Clubs of America May 2014 - August 2014
University of Florida, Department of Management May 2014 - July 2014
Delta Nu Zeta August 2013 - May 2014
University of Florida, Department of Management August 2012 - January 2014
University of Florida August 2012 - June 2013
Pre-PhD. Association at the University of Florida August 2012 - May 2013
Target: Target After-Hours Shopping Event August 2012 - August 2012
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership, Psychology
Education
University of North Florida 2015 — 2017
Master of Arts (M.A.), Psychology
University of Florida 2011 — 2015
Bachelor of Science (B.S.), Psychology
University of Florida
Hilton Grand Vacations January 2015 - Present
Hilton Grand Vacations January 2011 - January 2015
Aramark May 2009 - December 2010
Skills
Team Leadership, Supervisory Skills, Staff Development, Staff Supervision, Marketing, Hospitality Management, Employee Training, Human Resources, Food & Beverage, Sales, Concierge Services
Education
University of Nevada-Las Vegas 2008 — 2010
Bachelor's Degree, Hotel/Motel Administration/Management
Hilton Grand Vacations Quality Assurance ManagerWyndham Vacation OwnershipNovember 2009 - December 2013
Worldmark by wyndham July 2004 - October 2009
Skills
Training, Recruiting, Timeshare, Resorts, Customer Service, Marketing, Customer Satisfaction, Sales Management, Marketing Strategy, Sales, Hospitality Industry, Event Planning, Leisure, Successful Business..., Automotive Sales..., Automotive Aftermarket, Sales Operations, Sales Presentations, Hospitality Management, Real Estate, Entrepreneurship, Networking, Contract Negotiation, Customer Retention
Education
University of Miami
mechanical eng
Hilton Grand Vacations July 2015 - Present
Northshore Mainland Services Inc. February 2015 - July 2015
Northshore Mainland Services Inc. January 2015 - February 2015
Bonefish Grill December 2013 - January 2015
Universal Orlando Resort September 2013 - December 2013
Universal Orlando Resort June 2012 - September 2013
Walt Disney World August 2011 - July 2013
Skills
Customer Service, Microsoft Office, Social Media, Microsoft Word, Event Planning, Restaurants, Microsoft Excel, Hospitality, PowerPoint, Public Speaking, Event Management, Social Networking, Tourism
Education
University of Central Florida – Rosen College of Hospitality Management 2011 — 2014
Bachelor of Science (B.S.), Hospitality Administration/Management
Dealerweb June 2015 - Present
Broadridge Financial Solutions September 2014 - Present
Broadridge June 2011 - September 2014
Hilton Grand Vacations May 2010 - August 2010
Nordstrom May 2009 - August 2009
Allstate Insurance May 2005 - August 2008
Skills
Marketing, Management, Customer Service, Sales, Social Networking, Social Media, Facebook, Leadership, Microsoft Office, PowerPoint, Budgets, Event Planning, Social Media Marketing, Microsoft Excel, Outlook, Data Analysis, Account Servicing, Manage Client..., Organization, Fixed Income Technology, Fixed Income, Client Relations, Client Services
Education
University of Central Florida - College of Business Administration 2007 — 2011
BSBA, Marketing
Cooper City High School 2003 — 2007
Disney Cruise Line September 2015 - Present
Disney Cruise Line July 2015 - September 2015
SeaWorld Parks & Entertainment January 2014 - February 2015
Hilton Grand Vacations February 2013 - November 2013
Hilton Worldwide June 2012 - February 2013
David's Bridal December 2011 - June 2012
Walt Disney World Swan and Dolphin September 2010 - October 2011
Starwood Hotels & Resorts Worldwide, Inc. September 2009 - September 2010
Skills
Hotels, Hospitality, Hospitality Management, Hospitality Industry, OnQ, Food & Beverage, Catering, Restaurants, Property Management..., Event Management, Event Planning, Micros, Front Office, Meeting Planning, Customer Service, Resorts, Tourism, Delphi, Concierge Services, Sales, PowerPoint, Lodging, Coordinating Events, Leisure, Revenue Analysis
Education
University of Florida 2005 — 2009
Bachelor of Science (B.S.), Tourism, Recreation, and Sports Management
City of San Antonio June 2015 - Present
City of Clermont December 2014 - June 2015
City of DeLand October 2014 - May 2015
Seoul Metropolitan Government October 2014 - November 2014
Seminole County Government May 2014 - November 2014
Hilton Grand Vacations April 2009 - October 2014
Speaking Engagements February 2014 - February 2014
Mentor Minority High School Students January 2012 - January 2014
Osceola County June 2013 - September 2013
Osceola County EOC January 2013 - June 2013
Skills
Business Development, Urban Planning, Economic Development, International Relations, Music, Music Production, Public Relations, Marketing, Social Media, Social Networking, Microsoft Office, Quantitative Research, Music Industry, Event Management, Event Planning, A&R, Recording, Outlook, ArcGIS, Government, Community Outreach, Public Speaking, Policy, Research
Education
University of Central Florida 2013 — 2015
Master's degree, City/Urban, Community and Regional Planning, 3.7
University of Central Florida 2013 — 2014
Graduate Certificate, Crisis/Emergency/Disaster Management
University of Central Florida 2008 — 2010
Bachelor of Arts (B.A.), Political Science and Government, 3.1
Time Warner Inc. July 2013 - Present
Hilton Grand Vacations April 2013 - July 2013
Arnima Design March 2011 - March 2013
Skills
Software Project..., SDLC, Requirements Gathering, Business Analysis, Project Management, E-commerce, User Acceptance Testing, Visio, CRM, SharePoint, Requirements Analysis, Web Development, SQL, Customer Service, Testing, Quality Assurance, Agile Methodologies, Google Webmaster Tools, Web Analytics, Use Case, Microsoft SQL Server, Web Applications, SAP, Web Marketing, Conversion Optimization, Business Strategy, Rational Software..., Rational Team Concert, IBM Rational Tools, Agile & Waterfall..., UML, Configuration Management, Software Configuration..., Workbench, Dialer Management, Consulting
Education
University of Central Florida - College of Business Administration
BS, Managment Information Systems
University of Florida
Marketing
Hilton Grand Vacations January 2015 - Present
Wells Fargo Home Mortgage July 2012 - January 2015
Home Choice November 2011 - June 2012
Blackstone Consulting Inc June 2011 - November 2011
University of Minnesota November 2008 - November 2010
Skills
Leadership, Account Management, Social Media, Sales, Marketing, Coaching, Selling, Customer Service, Management, Sales Management, Social Networking, Time Management, Marketing Communications, Teamwork, Social Media Marketing, PowerPoint, Microsoft Office
Education
University of Minnesota-Duluth 2006 — 2011
BACHELOR OF BUSINESS ADMINISTRATION & BACHELOR OF APPLIED SCIENCE, MARKETING & PSYCHOLOGY
Wyndham Vacation Ownership September 2014 - Present
Hilton Grand Vacations March 2012 - August 2014
Hilton Grand Vacations December 2009 - March 2012
Hilton Grand Vacations August 2007 - November 2009
Marriott Vacation Club International February 2006 - August 2007
Walgreens April 2004 - February 2006
Skills
Cognos, Business Intelligence, Microsoft SQL Server, Relational Data Modeling, Management, Leadership, Training, SDLC, ETL, Team Building, SSIS, Data Modeling, Data Warehousing, T-SQL, Business Analysis, Hospitality, Customer Service, Strategic Planning, Databases
Education
University of Central Florida - College of Business Administration 1997 — 2003
B.S.B.A, Management Information Systems
Hilton Grand Vacations January 2015 - Present
Hilton Worldwide May 2010 - December 2014
Waldorf Astoria El Conquistador Resort September 2005 - March 2011
Oakbrook Hotels & Resorts April 2001 - August 2005
Vail Resorts April 2000 - April 2001
HBE Corporation June 1993 - April 2000
Hyatt August 1983 - June 1993
Skills
Resorts, Hospitality Management, Hotels, Hotel Management, Pre-opening, Hospitality Industry, Hospitality, Food & Beverage, Revenue Analysis, Front Office, Timeshare
Education
University of Houston 1979 — 1983
BS, Hotel & Restaurant Management
Hilton Hotels January 2011 - Present
Hilton Grand Vacations February 2004 - January 2011
Hilton Grand Vacations Club February 2005 - February 2006
Skills
Recruiting, Resorts, Management, Team Leadership, Hotels, Hospitality, Hospitality Industry, Hospitality Management, Rooms Division, Guest Service Management, Hotel Management, Property Management..., Front Office
Education
University of Maryland University College
Orange County Clerk of Court May 2015 - Present
Hilton Grand Vacations July 2012 - June 2014
Cerner Corporation June 2009 - April 2011
Creative Labs February 2005 - August 2008
Sprint Nextel May 2004 - December 2004
Skills
Employee Relations, Recruiting, HRIS, Performance Management, Human Resources, Talent Acquisition, Employee Engagement, Personnel Management, Account Management
Education
University of Florida 2001 — 2004
Bachelors
Hilton Grand Vacations April 2008 - Present
Hilton Grand Vacation Club on the Las Vegas Strip 2008 - Present
Education
University of Nevada Las Vegas Lee Business School 1993 — 1998
Marriott Vacations Worldwide Corporation July 2013 - Present
Hilton Grand Vacations October 2012 - July 2013
Marriott Vacation Club July 2005 - May 2012
Marriott Vacation Club International July 2005 - April 2012
Skills
Resorts, Hospitality, Hospitality Industry, Sales Management, Sales Process, Team Building, Direct Sales, Customer Service, Selling, Lead Generation, Negotiation, Revenue Analysis, Management, Sales, Leadership
Education
University of Florida 1985 — 1988
Bachelor of Arts (B.A.)
AngioDynamics July 2014 - Present
Exactech September 2013 - July 2014
Exactech July 2009 - September 2013
Hilton Grand Vacations August 2007 - June 2008
Lehman Brothers June 2005 - June 2007
Skills
Financial Modeling, Financial Analysis, Strategic Planning, Data Analysis, Process Improvement, Analysis, Pricing, Sales, Budgets, Analytics, Sales Management, Team Building, Medical Devices, Management, Product Launch, Leadership, Strategy, Sales Operations, Healthcare, Product Marketing, New Business Development, Account Management, Training, Sales Presentations, Business Planning
Education
University of Florida - Warrington College of Business Administration 2008 — 2009
MBA, Finance
University of Florida 2002 — 2005
Bachelor of Science (BSc), finance
Orange Lake Resorts & Country Club Sr. Manager Mortgage AccountingOrange Lake Resort and Country Club2007 - Present
Hilton Grand Vacations 2006 - 2008
Education
University of Central Florida - College of Business Administration 1987 — 1992
Diamond Resorts International® January 2014 - Present
Bluegreen Vacations June 2013 - January 2014
Bluegreen Vacations March 2013 - June 2013
Hilton Grand Vacations December 2007 - December 2012
Hilton Grand Vacations Company November 2000 - March 2008
Hilton Grand Vacations November 2000 - March 2008
IDC March 1999 - November 2000
Great Basin College January 1998 - May 1999
Skills
Resorts, Hotels, Hospitality, Hospitality Industry, Hospitality Management, Revenue Analysis, Tourism, Hotel Management, Front Office, Food & Beverage, Customer Service, Event Management, Marketing, Customer Satisfaction, Social Media Marketing, Training, Sales Management, Start-ups, Negotiation, Marketing Strategy, Team Building, Leadership, Sales, Lead Generation, Strategic Planning, Trade Shows, Event Planning, Yield Management, Property Management..., Online Advertising, E-commerce, Strategic Partnerships, New Business Development, Competitive Analysis, Management, Online Marketing, Advertising, Client Co-ordination, Client Development, Contract Negotiation, Email Marketing, Market Planning, Marketing Management, Public Relations, Restaurants, Direct Marketing, Budgets, Human Resources, Marketing Communications, Social Networking
Education
University of Phoenix 2011 — 2013
Bachelors, Psychology
University of Nevada-Las Vegas - College of Business 1999 — 2002
Bachelor's degree, Marketing
Great Basin Community College 1997 — 1999
Associates of Arts, General Studies
Hilton Grand Vacations February 2008 - Present
Campus Crusade for Christ August 2002 - October 2007
Campus Crusade for Christ June 1995 - August 2002
Campus Crusade for Christ June 1991 - June 1995
Campus Crusade for Christ August 1977 - June 1991
Skills
Public Speaking, Coaching, Leadership Development, Fundraising, Leadership, Team Building, Strategic Planning, Event Planning, Non-profits, Budgets, Customer Service, Team Leadership, Operations Management, Training, Organizational..., Management, Social Networking, Recruiting, Human Resources, Employee Relations, Nonprofits
Education
University of Nebraska-Lincoln 1975 — 1977
BS, Business Administration
University of Nebraska-Lincoln 1975 — 1977
Bachelor of Business Administration (BBA), Accounting and Business/Management
Platte Technical Community College 1973 — 1975
AA, Music & Business Administration
The Institute of Internal Auditors Inc. March 2014 - Present
Hilton Grand Vacations January 2013 - March 2014
Bright House Networks May 2009 - December 2012
Wyndham Vacation Ownership June 2005 - January 2009
Wyndham Vacation Ownership June 2001 - June 2005
Wyndham Vacation Ownership April 2000 - June 2001
Sunterra July 1999 - April 2000
Sunterra June 1998 - July 1999
Central Florida Investments - Westgate Resorts July 1993 - May 1998
Skills
PowerPoint, Excel, Word, Access, Outlook, SPSS, Qualitative Research, Quantitative Research, Data Analysis, Epiphany, Survey Design, Microsoft Word, Analytics, Marketing, Analysis, Microsoft Excel, Program Management, Process Improvement, Strategic Planning, Marketing Strategy, Management, Email Marketing, Lead Generation, Marketing Communications, Marketing Research, Visio
Education
University of Central Florida - College of Business Administration 1992 — 1996
Bachelor, Marketing
Eastern Florida State College (formerly BCC)) May 2010 - Present
NorthAmerican BankCard 2012 - 2013
NorthAmerican BankCard 2012 - 2013
Hilton Grand Vacations October 2007 - February 2009
Tedder James Worden 2005 - 2007
Education
University of Central Florida - College of Business Administration 2005 — 2006
Masters of Science in Accounting, Accounting
Tyco December 2014 - Present
SimplexGrinnell September 2011 - December 2014
Tyco Security Products June 2009 - September 2011
The Financial Management Association at The University of Central Florida May 2008 - May 2009
Hilton Grand Vacations September 2008 - December 2008
Lockheed Missiles and Space September 2007 - September 2008
Skills
Financial Analysis, Financial Modeling, Essbase, Hyperion Enterprise, Hyperion Planning, Six Sigma, Crystal Reports, Cognos, Microsoft Excel, Microsoft Office, Baan ERP, VBA, BAT
Education
University of Central Florida - College of Business Administration 2004 — 2009
B.S.B.A.
Citigroup July 2004 - Present
CSX Technology 2002 - 2004
Hilton Grand Vacations 2001 - 2002
Bombardier Capital September 1998 - June 2000
AT&T 1992 - 1998
Education
University of Florida 1996 — 1997
MBA, Finance
University of Florida - Warrington College of Business Administration 1987 — 1992
BSBA, Finance
AMF Advisors September 2007 - Present
Hilton Grand Vacations 2005 - 2007
Marriott Vacation Club International November 2001 - July 2005
Skills
Leadership, Budgets, Management, Training, Leadership Development, Team Leadership, Customer Service, Time Management, Operations Management, Team Building, Account Management, Hospitality Industry, Facilities Management
Education
University of Nebraska-Lincoln
University of Colorado Boulder
Priority One (Conflict Resolution and Crisis Management)
Sandler Training (Sales, Customer Service, Methodology)
Platinum Hotel & Spa April 2007 - Present
Hilton Grand Vacations September 2008 - January 2009
Platinum Hotel & Spa April 2007 - September 2008
Reliance Mortgage 2007 - 2007
Education
University of Nevada-Las Vegas
Wells Fargo/Wells Fargo Advisors January 2013 - Present
Bank of America April 2011 - September 2012
Wyndham Vacation Ownership August 2010 - April 2011
Hilton Grand Vacations July 2008 - May 2010
HSBC March 2007 - November 2007
HSBC January 2006 - March 2007
HSBC January 2000 - January 2006
Citi September 1998 - March 2000
Skills
Call Center, Customer Service, Banking, Customer Satisfaction, Sales, Credit, Loans, Customer Retention, Customer Experience, Coaching, Sales Management, Team Building, Team Leadership, Account Management, Credit Cards, Call Centers, Hospitality, Training, Leadership, Hiring, CRM, Marketing, Recruiting, Employee Relations, Management, Human Resources, Employee Benefits, Time Management, Employee Training, Cold Calling, Risk Management, Sourcing, Strategy
Education
University of Nebraska-Lincoln 1993 — 1997
Hilton Grand Vacations March 2014 - Present
Hilton Worldwide June 2011 - Present
Skills
Online Marketing, Social Media, Online Advertising, Hospitality, Community Management, Social Media Marketing, Social Networking, Facebook, Email Marketing, Marketing, Marketing Strategy, Twitter, Website Development, Management, Event Management, Digital Marketing, PPC
Education
University of Central Florida - College of Business Administration 1997 — 1999
B.S.B.A.
Top Gun Marketing & More June 2013 - Present
Hilton Grand Vacations 2011 - 2012
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Research, Customer Service, Teamwork, English, Public Speaking, Social Media, Java, Team Leadership, Business Strategy, Financial Analysis, Management Consulting, Event Management, Marketing, Sales, Marketing Strategy, Strategic Planning, Event Planning, Team Building, Leadership, Training, Leadership Development, Photoshop, Staff Development, Entrepreneurship, Organizational..., Coaching, Advertising, New Business Development, Account Management, Marketing Communications, Market Research, Budgets
Education
University of Central Florida - College of Business Administration 2008 — 2010
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
Valencia Community College
Associate of Arts (A.A.), Business Administration and Management, General
Hilton Grand Vacations December 2014 - Present
Ultimate Gaming March 2013 - November 2014
Harris Connect January 2011 - March 2013
Seggev Consulting December 2008 - February 2011
Tyson Rosiere Trust June 2009 - November 2010
Camarilla Fan Club November 2005 - April 2009
TelePacific Communications February 2006 - October 2008
Law Office of Larry J. Pitts June 1998 - October 2005
Boeing May 2001 - August 2001
Skills
Mainframe, Systems Analysis, MySQL, ASP, Requirements Analysis, Unix, Access, Databases, Software Documentation, Troubleshooting, Microsoft Excel, SQL, Data Analysis, Visio, PHP, Analysis, JavaScript, Networking, CSS, System Administration, Microsoft Office, Training, HTML, Programming
Education
University of Missouri-Columbia 1998 — 2005
BS, Computer Science
Hilton Grand Vacations March 2012 - Present
Hilton Grand Vacations September 2011 - March 2012
Disney Vacation Club January 2007 - August 2011
Disney Reservations Center January 2006 - August 2007
The Walt Disney Company January 2006 - 2007
Kirby S&T Distributions May 2005 - August 2005
Kirby Company 2004 - 2005
Island One Resorts 2002 - 2003
Marriott Vacation Club International January 1999 - January 2001
Marriott Vacation Club International 1999 - 2001
Education
University of Florida 2003 — 2005
B.S. Business Administration, Marketing
Cameron School of Real Estate
Cameron School of Real Estate
University of Florida
Bachelors of Arts, Marketing
Retired from Full Time Employment April 2013 - Present
Orange County Comptroller June 2011 - April 2013
Quantum Partners 2009 - June 2011
Hilton Grand Vacations July 2002 - January 2009
SunTrust Bank May 2000 - June 2002
Sprint 1997 - 2000
Sprint/United Telephone Company 1984 - 1997
Skills
Treasury Management, Bank Relationship..., Banking, Managerial Finance, Cash Management, Financial Analysis, Accounting, Account Reconciliation, Portfolio Management, Treasury, Financial Services, Loans, Investments
Education
University of Central Florida - College of Business Administration 1982 — 1984
MBA
University of Central Florida - College of Business Administration 1978 — 1982
BSBA, Accounting, Finance
Bluegreen Resorts January 2012 - Present
Bluegreen Corporation May 2008 - February 2012
Hilton Grand Vacations February 1999 - April 2008
Skills
Hospitality Industry, Resorts, Hotels, Revenue Analysis, Hospitality Management, Hotel Management, Hospitality, Pre-opening, Front Office, Yield Management, Food & Beverage, Banquets, Meeting Planning, Tourism, Catering, Restaurants, Rooms Division, Casino, Sales, Marketing, Trade Shows, Event Management, Leisure, Team Building, Hotel Booking, Opening Hotels
Education
University of Nevada-Las Vegas
BA, Hotel Administration
University of Nevada-Las Vegas
Hilton Grand Vacations DistributorYoung Living Essential Oils2009 - Present
Hard Rock Hotel and Casino 1995 - 2003
Hard Rock Hotel and Casino, Las Vegas 1986 - 1992
Skills
Hotels, Hospitality Industry, Sales, Sales Management, Strategic Partnerships, Customer Service, Negotiation, Networking, Contract Negotiation
Education
University of Dayton 1969 — 1973
BA, Psychology/Sociology
Hilton Grand Vacations March 2013 - December 2013
Baskow & Associates August 2012 - August 2012
Alternative High School August 2010 - October 2011
Hillcrest Academy January 2006 - May 2007
Clark County School District in Las Vegas, NV August 1987 - January 2006
Skills
Adult Education, Event Planning, Early Childhood..., Curriculum Design, Leadership, Public Speaking, Microsoft Office, Microsoft Word, Program Management, Microsoft Excel, Management, Instructional Design, Teacher Training, Event Management, Customer Service
Education
University of Nevada-Las Vegas 1990 — 1992
Masters, Educational Administration
Village of Westchester September 2014 - Present
Village of Campton Hills February 2014 - September 2014
Northeastern Illinois Public Safety Training Academy (NIPSTA) November 2013 - September 2014
University of Illinois at Springfield October 2011 - May 2013
MF Global October 2010 - March 2011
DeVry University May 2010 - October 2010
University of Phoenix April 2009 - March 2010
Countrywide Bank October 2007 - February 2009
Hilton Grand Vacations October 2006 - June 2007
Skills
Credit, Microsoft Office, Sales, Accounts Payable, Customer Service, Coaching, Marketing, Banking, Team Leadership, Lotus Notes, Insurance, Call Center, PeopleSoft, Microsoft Excel, Account Management, Access, Salesforce.com, Policy
Education
University of Illinois Springfield 2011 — 2013
Master's degree, Public Administration, 3.73
University of Phoenix 2009 — 2011
Bachelors Degree, Business Administration, 3.23
McCarthy Tax Consulting LLC July 2013 - Present
Hilton Grand Vacations May 2011 - November 2012
Hilton Grand Vacations October 2008 - May 2011
Data Resource Systems 1995 - 1998
Skills
Accounting, General Ledger, Accounts Receivable, Accounts Payable, Variance Analysis, Account Reconciliation, PeopleSoft, Financial Statements, Financial Reporting, Management, Forecasting, Financial Analysis, Microsoft Excel, Pivot Tables, V Lookups, Internal Controls, Month End Close, Tax Preparation, Income Tax, Corporate Tax, Budgets, Financial Accounting
Education
University of Derby 2013 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
Association of Certified Chartered Accountants
Professional Certification, Accounting
MK Consulting Hawaii, LLC February 2013 - Present
Hilton Grand Vacations 2006 - January 2013
Hilton Grand Vacations January 2006 - March 2008
Hilton Grand Vacations April 2004 - January 2006
HIlton Grand Vacations January 2000 - April 2004
Real Estate Consultant December 1988 - December 1999
Skills
Hospitality, Hospitality Industry, Timeshare, Resorts, Hotels, Tourism, Revenue Analysis, Hotel Management, Hospitality Management, Sales, Customer Satisfaction, Leadership, Strategic Planning, Leadership Development, Sales Management, Negotiation, Market Planning, Event Management, Marketing Strategy, Employee Training, Recruiting, Coaching, Hiring, Team Building, Employee Relations, Public Speaking, Human Resources, Marketing, Management, Budgets, Business Planning, Onboarding, Employee Engagement, Talent Acquisition, Performance Management
Education
Kyoto Women's University 京都女子大学
BA, History
University of Hawaii at Manoa
ESL Certificate Program, Engish
Osceola County Corrections May 2015 - Present
For the Crows by Kitsy Lane November 2013 - Present
Osceola County Softball Complex September 2012 - Present
Moren Enterprises May 2005 - Present
Hilton Grand Vacations November 2013 - May 2015
Walt Disney World June 2011 - April 2012
Walt Disney World December 2009 - June 2010
Walt Disney World May 1998 - December 2009
Florida's Blood Centers January 2009 - August 2009
Lighting Systems and Design January 2001 - May 2001
Skills
Resorts, Food & Beverage, Restaurant Management, Hospitality Industry, Restaurants, Micros, Customer Satisfaction, Hospitality, Hospitality Management, Hotels, Process Scheduler, Front Office, Time Management, Management, Administrative..., Customer Service, Event Management, Event Planning
Education
University of Central Florida 2014 — 2015
Graduate Certificate, Crime Analysis
University of Central Florida 2009 — 2010
B.S., Psychology
University of Central Florida 2003 — 2008
B.S., Criminal Justice
Valencia Community College 2001 — 2003
A.A Criminal Justice, Criminal Justice
Sole-Proprietor September 2015 - Present
Bank of Hawaii June 2006 - August 2015
Hilton Grand Vacations 2004 - 2006
Bank of Hawaii 2003 - 2004
PwC 1993 - 2003
Skills
CPA, GAAP, Finance, Financial Reporting, US GAAP, Auditing, Internal Controls, Sarbanes-Oxley Act, External Audit, Accounting, Financial Accounting, SEC Filings, Financial Analysis
Education
University of Hawaii - College of Business Administration 1988 — 1992
Accounting
University of Hawaii at Manoa
AVI/SPL October 2007 - March 2009
Compass Knowledge Group May 2007 - October 2007
Hilton Grand Vacations September 2005 - April 2007
Education
University of Florida 1987 — 1993
BAE, Elementary Education
Hilton Grand Vacations December 2014 - Present
Hilton Grand Vacations July 2014 - December 2014
Hard Rock Hotel October 2013 - June 2014
Hard Rock Hotel March 2013 - October 2013
Frias Transportation Management September 2012 - March 2013
Convention Management Associates - CMA Planners August 2011 - September 2012
Hard Rock Hotel January 2010 - August 2011
Hard Rock Hotel April 2009 - January 2010
Hard Rock Hotel March 2008 - April 2009
Baskow & Associates July 2007 - March 2008
Skills
Hotels, Event Management, Meeting Planning, Hospitality, Hospitality Management, Sales, Hospitality Industry, Tourism, Resorts, Convention Services, Event Planning, Food & Beverage, Corporate Events, Sales Management, Customer Service, Hotel Management, Trade Shows, Catering, Revenue Analysis, Budgets, Casino, Banquets, Transportation..., Leisure Travel, Business Travel, Leisure Industry, Contract Negotiation, Yield Management, Front Office, Restaurants, Wholesale, VIP, Online Marketing
Education
University of Nebraska-Lincoln 2004 — 2007
Business, Management, Marketing, and Related Support Services
GISH!
GISH!
GISH!
Hilton Grand Vacations 2010 - Present
Education
University of Central Florida - College of Business Administration 1999 — 2002
Business, Marketing, Management
True Incentive January 2013 - Present
Bluegreen Corporation 2011 - 2012
Hilton Grand Vacations 2010 - 2011
Sol Melia Vacation Club 2004 - 2010
Starwood Vacation Ownership 2001 - 2004
Westgate Resorts 1996 - 2000
Westgate Resorts 1991 - 1994
Enterprise Rent-A-Car 1988 - 1990
Skills
Marketing, Management, Timeshare, Project Management, Strategic Planning, Resorts, Mentoring, Leadership, Hospitality, Hotels, Tourism, Team Building, Revenue Analysis, Marketing Strategy, Customer Engagement, Sales Management, Hospitality Industry, Marketing Operations, People Skills, Online Advertising, Online Marketing, Marketing Management, Team Leadership, Public Relations, Employee Training, Leisure, New Business Development, Direct Marketing, Business Planning, Market Planning, Marketing Communications, Hospitality Management, Yield Management, Negotiation, Contract Negotiation, Lead Generation, B2B, Sales, Hotel Management, Strategic Partnerships, Customer Service, Forecasting, Coaching, Training, Email Marketing, Trade Shows, Event Management, Social Media Marketing, Account Management, Social Networking
Education
University of Central Florida - College of Business Administration 1986 — 1989
BSBA, Management
Hilton Grand Vacations Project DirectorMarriott Vacation Club International1991 - 2004
Skills
Marketing Strategy, Strategic Planning, Creative Strategy, Performance Based...
Education
University of Massachusetts, Amherst
Hilton Grand Vacations December 2014 - Present
Drai's Enterprises January 2014 - December 2014
Whittlesea Bell Transportation December 2006 - November 2013
Caesars Entertainment Corporation January 1998 - December 2006
MGM Grand June 1993 - January 1998
Skills
Employee Relations, Customer Relations, Customer Service, Hotels, Hospitality Management, Resorts, Hospitality, Team Building, Pre-opening, Hotel Management, Restaurants, Training, Hiring, Casino, Recruiting, Hospitality Industry, Employee Engagement, Human Resources, Employee Training, New Hire Orientations, Employee Recognition, Succession Planning, Labor Relations, Onboarding, Workforce Planning, FMLA, Staff Development, Screening, Leadership Development, Call Centers, Gaming Industry, Organizational..., Front Office, Food, Job Fairs, Internet Recruiting, Interviews, Talent Acquisition, HR Policies, VIP
Education
University of Nevada-Las Vegas - College of Business 1986 — 1991
BSBA, Marketing
Clark High School 1981 — 1985
Hilton Grand Vacations May 2004 - Present
Skills
Resorts, Hotels, Hospitality, Food & Beverage, Hospitality Industry, Restaurants, Tourism, Event Management, Revenue Analysis, Hospitality Management, Hotel Management, Property Management..., Customer Service, Guest Service Management, Budgets, Management, Customer Satisfaction, Pre-opening
Education
University of Hawaii at Manoa
Bachelor of Science (BS), Travel Industry Management - Hotel Management Emphasis
Pearl City High School
Guest Services, Inc. March 2015 - Present
Wyndham Worldwide October 2011 - August 2012
Integra Resorts, LLC August 2009 - October 2011
Celebrity Resorts, LLC March 2007 - April 2009
KTM Property Management, LLC December 2006 - March 2007
Hilton Grand Vacations December 2001 - January 2007
Vacation Resorts International July 1999 - December 2001
Bluegreen Vacations December 1997 - July 1999
Skills
Contract Negotiation, Business Strategy, Due Diligence, New Business Development, Management, Hotel Management, Timeshare Management, Vacation Rental..., Licensed Community..., Aquisition, Marketing Management, Inventory Management, Reservation Management, Financial Management..., Customer Service..., Apartment Management, Event Management, Group Sales Management, Property Management, Property Management..., Timeshare/Hotel Opening
Education
University of Maryland University College 1988 — 1992
Business Administration and Management, General
Grant Thornton LLP June 2009 - Present
Hilton Grand Vacations April 2007 - August 2007
Education
University of Florida 2008 — 2009
Masters, Accounting
University of Florida - Warrington College Of Business 2004 — 2008
Bachelors, Accounting
University of Florida
Hilton Grand Vacations October 2007 - Present
Aegis Mortgage May 2002 - June 2005
Fletcher Joenes Imports March 1999 - June 2004
Skills
Hospitality, Revenue Analysis, Resorts, Hotels, Hospitality Industry
Education
Bishop Gorman High School
UNLV
Business Administration, Hotel Management
Hilton Grand Vacations June 2013 - Present
Skills
Salesforce.com, Account Management, Business Analysis, CRM, Call Centers, Integration, Cloud Computing, Management, Marketing Strategy, SQL, Sales Process, Leadership, SaaS
Education
University of Colorado at Boulder
Master of Science, Telecommunications
Diamond Resorts International July 2008 - Present
Hilton Grand Vacations January 2003 - July 2008
Hilton Grand Vacations January 2000 - January 2003
Hilton Grand Vacations December 1997 - January 2000
Skills
Microsoft Excel, Microsoft Word, Customer Service, English, Research, Windows, Outlook, Budgets, Strategic Planning, Microsoft Office
Education
UNLV 1990 — 1995
Bachelor of Science (BS), Accounting
Hilton Grand Vacations June 2015 - August 2015
The Levee Bar and Grill April 2014 - June 2015
The Odyssey January 2014 - August 2014
Buffalo Wild Wings March 2013 - December 2013
NBA City - Universal City Walk June 2011 - December 2013
Walt Disney World April 2010 - September 2010
Skills
Microsoft Office, Microsoft Excel, Management, Sales, Leadership, PowerPoint, Microsoft Word, Marketing, Financial Analysis, Strategic Planning, Financial Statements, Management in Systems, Microsoft Visual Studio...
Education
University of Mississippi 2013 — 2016
Accountancy
University of Mississippi 2011 — 2015
Accounting
Hilton Grand Vacations February 2015 - Present
Skills
Customer Service, Hospitality, Sales, Management, Hotels, Marketing, Event Management, Leadership, Budgets, Event Planning, Organizational..., Computer Proficiency, Microsoft Office
Education
University of Nevada-Las Vegas
Kinesiology and Exercise Science