Experience
Insurance Auto Auctions   February 2015 - Present
Inland Truck Parts Company  January 1999 - January 2015

Skills
Customer Satisfaction, Automotive, Inventory Management, Sales Management, Operations Management, Vehicles, Customer Service, Sales, Profit, Purchasing, Automotive Aftermarket, Parts, Retail, Automobile, Sales Process

Education
University of Montana   1986 — 1987
ELEMENTARY EDUCATION

North Idaho College   1978 — 1979
Trade and Industrial Teacher Education

LIBBY HIGH SCHOOL   1976 — 1978

Experience
Intuition Systems, Inc.   June 2013 - Present
Insurance Auto Auctions   2008 - June 2013
Insurance Auto Auctions   July 2006 - May 2008

Skills
Microsoft SQL Server..., Microsoft SQL Server..., Microsoft Office, Computer Hardware, Computer Repair, HP Printers, Microsoft Servers, Database Administration, Code Review, SQL Tuning, Analysis Services, SSRS, SSAS, SSIS, Query Optimization, Troubleshooting, T-SQL, SQL, Windows Server 2008, Microsoft SQL Server, Windows, ITIL, XP, Windows 7, Change Management, Microsoft Technologies, Technical Support, Cisco Technologies, Databases, Disaster Recovery, Windows Server, Windows XP, HP, DTS

Education
Robert Morris University - Illinois   2000 — 2005
Bachelor, Networking

North Central College   2000 — 2002
BS, Computer Programming

Experience
Insurance Auto Auctions   2004 - 2014

Skills
Microsoft Word, Microsoft Excel, Software Documentation, Microsoft Office, Requirements Analysis, Agile Methodologies, Windows, PowerPoint, SDLC, Customer Service, SharePoint, Requirements Gathering, Quality Assurance, Process Improvement, Outlook, HTML, Visio, Troubleshooting, SQL, Microsoft SQL Server, Vendor Management, Leadership

Education
Triton College   1980 — 1982
Associate's degree, Information Technology

Experience
Insurance Auto Auctions   August 2010 - Present
Insurance Auto Auctions   June 2008 - August 2010
Insurance Auto Auctions   January 2008 - June 2008
WFS Financial-Wachovia   March 2005 - January 2008
Manheim Auto Auctions  August 1998 - February 2005
Manheim Auto Auctions  August 1994 - August 1998
Manheim Auto Auctions  February 1990 - August 1994

Skills
Manheim Inspector..., Strategic Development,..., Six Sigma Qualified,..., Areas of Focus..., Management,..., Support Management,..., Branch Management,..., Change Management, Team Leadership, Organizational..., Revenue Growth..., Revenue & Profit Growth, Expense Management, Staff Development, Inventory Management, Budgets, Six Sigma, Management, Business Development, Human Resources, Automotive, Leadership, Customer Satisfaction, Customer Service, Vehicles, Profit, Team Building, Sales Management, Customer Retention

Education
Sam Houston State University   1985 — 1989
Bachelor of Business Administration (B.B.A.), Finance, 3.0 in field of study

Experience
Radio Flyer Inc.  March 2015 - Present
Insurance Auto Auctions   March 2014 - March 2015
9 Muses   March 2012 - March 2014
Windward Roofing and Construction Co   January 2009 - March 2012
Building Blocks Toy Store   October 2008 - January 2009
Private Homes  2006 - 2008

Skills
Financial Accounting, Financial Statements, Accounts Receivable, Cost Accounting, Financial Audits, Analytical Skills, Account Reconciliation, QuickBooks, Accounts..., Close Attention to..., High Organizational..., Analytic Problem Solving, Microsoft Dynamics GP

Education
Northeastern Illinois University   2010 — 2013
Master of Science, Accounting

Budapest Business School (College of Finance and Accountancy)   2002 — 2005
Bachelor of Arts, Human Resource Management

Experience
Insurance Auto Auctions   June 2015 - Present
The Miner Corporation  January 2015 - April 2015
The Miner Corporation  August 2014 - January 2015
Kforce Inc  April 2014 - August 2014
Beldon Enterprises  February 2012 - November 2012
Vara Chevrolet   November 2010 - March 2011

Skills
Hospitality, Front Office, Customer Service, Hotels, Microsoft Office, Teamwork, Microsoft Word, PowerPoint, Microsoft Excel, Data Entry, Tourism, Resorts, Outlook, Telephone Skills, Sales, Critical Thinking, Public Speaking, Cashiering, Research, Inventory Management, Team Building, Team Leadership, English, Team-oriented, Phone Etiquette, Social Networking, Facebook, Training, Social Media, Meeting Planning, Leadership, Event Planning, Customer Satisfaction, Conflict Resolution

Education
The University of Texas at San Antonio   2013 — 2016
Bachelor's degree, Sociology and Psychology

Graceland University   2006 — 2009

Experience
eHealth Technologies™  2012 - October 2014
CooperVision  June 2011 - October 2012
Insurance Auto Auctions   February 2004 - January 2011
Insurance Auto Auctions   February 2004 - January 2011
Insurance Auto Auctions   February 2004 - January 2011
Myrrdin Productions   January 2004 - January 2011
BGP Productions/Penny Arcade   April 2007 - October 2009
Action Security and Communications   January 1996 - January 2003

Skills
Purchasing, Budgets, Leadership, Contract Negotiation, Recruiting, Process Improvement, Forecasting, Analysis, Payroll, Non-profits, Social Media, Accounts Payable, Marketing Strategy, Research, Training, Management, Team Building, Customer Service, Microsoft Office, Problem Solving

Education
State University of New York College at Brockport   2008 — 2011
Bachelors, Business

Monroe Community College
Associate of Arts and Sciences (A.A.S.), Liberal Arts and Sciences/Liberal Studies

Monroe Community College
A.S, Liberal Arts & Sciences

The College at Brockport State University of New York
Bachelors, Business Management

Experience
Insurance Auto Auctions   September 2014 - Present
Arthur J. Gallagher and Co.   May 2012 - September 2014
CORDOGAN CLARK & ASSOCIATES, ARCHITECTS & ENGINEERS   2007 - May 2013
Spiegel Catalog  October 2000 - April 2003
WidePoint Corporation  June 2000 - September 2000
Tellabs  March 2000 - June 2000

Skills
VMware, Servers, VPN, Data Center, Windows Server, SharePoint, Group Policy, Citrix, Switches, Windows, Routers, WAN, Blackberry Enterprise..., Process Improvement, Backup Exec, Networking, Technical Support, Computer Hardware, Hardware, System Administration, Information Technology, Network Administration, Microsoft Exchange, Active Directory, Software Installation, Operating Systems, Firewalls

Education
Northern Illinois University   2008 — 2011
Master of Science Information Systems, Management & Information Systems

Western Illinois University   1995 — 1999
Bachelor of Arts, Communications & Business Management

Experience
Edgemark Asset Management   September 2013 - Present
Insurance Auto Auctions   November 2012 - February 2013
Renters Choice Chicago   November 2011 - June 2012
Textrum Property Management   August 2001 - July 2011
Textrum Landscaping   October 1997 - July 2011

Skills
Real Estate, Technical Analysis, Microsoft Office, Marketing, Commodity Markets, Negotiation, Sales, Budgets, Event Planning, Investment Properties, Management, Commercial Lease..., Commercial Real Estae

Education
University of Illinois at Urbana-Champaign
B.S. Finance, Business and Finance

Experience
Insurance Auto Auctions   June 2010 - Present
Manheim, Bordentown , NJ   May 2005 - May 2011

Skills
Customer Satisfaction, Inventory Management, Automotive, Arbitration, Vehicles, Contract Negotiation, Profit, Automobile, Sales Process, Purchasing, Customer Retention, Automotive Aftermarket, Fleet Management, Team Building, Sales Management, New Business Development, Account Management, Sales, Negotiation, Strategic Planning, Customer Service, Operations Management, Process Improvement, Budgets, Marketing, Sales Operations, Management, Marketing Strategy, Business Planning, Forecasting, Retail, Pricing

Education
Northwood University   1970 — 1974
Bachelor of Business Administration (BBA), Business Administration and Management, General

Experience
Insurance Auto Auctions   August 2010 - Present
CarMax  March 2003 - July 2010

Skills
Inventory Management, Automotive, Automobile, Vehicles, Customer Satisfaction, Sales, Customer Retention, Fleet Management, Profit, Sales Process, Dealers, Dealer Management, Sales Operations, Purchasing, Pricing, Automotive Aftermarket, Retail, Auctions, Cold Calling, Forecasting, Sales Management, Parts, B2B, Negotiation, Account Management, Selling Skills, Selling, Operations Management, Team Building, Budgets, New Business Development, Management, Logistics, Leadership, Transportation, Contract Negotiation, Customer Service, Team Leadership, Training, Salesforce.com, Direct Sales, Process Improvement, Marketing, Call Centers, Strategic Planning, Outlook, Marketing Strategy, Reynolds, Recruiting, Business Strategy

Education
University of Alabama at Birmingham   1995 — 2000
Bachelor of Science, Accounting

Experience
Gerber Collision & Glass  September 2008 - Present
Insurance Auto Auctions   November 2003 - June 2008

Skills
I-Car Gold Certified, CCC1 Certified

Education
Triton College
Architecture

Experience
Allstate Insurance Company  April 2014 - Present
Allstate Insurance Company  January 2007 - Present
Insurance Auto Auctions   January 1993 - January 2007
Tech-Cor, Inc   January 1985 - January 1993
Tech-Cor/Allstate Insurance Company   January 1979 - January 1985
Regional Total Loss Adjuster, Allstate Insurance Company   January 1975 - January 1979

Skills
Strategic Leadership, Area Manager, Multi-site Team..., Leadership Development..., Site Development, Retaining Customers, Salvage Title, Claim, Team Building, Litigation Management, Commercial Insurance, Management, Leadership, Legal Liability, Professional Liability, Automobile, Customer Satisfaction, Claims Management, Customer Service, Liability, General Insurance, Property & Casualty..., Sales, Commercial Lines, Claims Handling, Workers Compensation, Casualty, Customer Retention, Call Centers, Employee Benefits, Training, Underwriting, Liability Analysis, Claims Resolution, Health Insurance, Property Claims, Umbrella Insurance, Claim Investigation, Xactimate, Homeowners, Life Insurance, Adjustments, Casualty Claims, Motorcycle, Fixed Annuities, Casualty Insurance

Education
Industrial Education & TechnologyWestern Illinois University   1972 — 1973
Associates Degree, Educational/Instructional Technology

Oakton Community College   1970 — 1972
AA, General

Experience
Klamath County Juvenile Office   July 2015 - Present
Klamath County Juvenile Office   July 2015 - Present
Trillium Family Services  March 2014 - April 2015
Chehalem Youth and Family Services  March 2013 - September 2014
Tac-One Security   March 2012 - February 2013
Guardsmark, Snohomish and King County   July 2011 - March 2012
Smith Auto Group  February 2008 - February 2009
Insurance Auto Auctions   September 2007 - February 2008

Skills
Customer Service, Criminal Justice, Investigative Reporting, Surveillance, CCTV, Access Control, Firearms, Physical Security, Security Operations, Criminal Investigations, Background Checks, Security Management, Executive Protection, First Responder, Interrogation, Private Investigations, Corporate Security, Enforcement, Internal Investigations, Personal Protection, Process Scheduler, Police, Emergency Management, Security Training, Security, Asset Protection, Personal Security, Crime Prevention, Training, Public Speaking, Outlook, Teamwork, Supervisory Skills, Leadership

Education
Pioneer Pacific College   2012 — 2013
Bachelors of Applied Science, Criminal Justice

ITT Technical Institute   2009 — 2011
AAS, Criminal Justice

International Air and Hospitality Academy   2005 — 2006
Certificate, Air/Travel/Hospitality

Experience
Insurance Auto Auctions   May 1995 - Present
Hertz  1992 - 1995

Skills
Vehicles, Automobile, Customer Satisfaction, Sales Management, Sales Process, Sales, Team Building, Inventory Management, Fleet Management, Negotiation, Account Management, New Business Development, Customer Service, Operations Management, Automotive, Claim, Marketing Strategy, Profit, Management

Education
The University of Texas at Arlington   1993 — 1996
Business Administration, Management and Operations

Experience
Lil Builders   January 2014 - Present
Insurance Auto Auctions   January 2009 - January 2013
Stony Brook University Hospital  January 2008 - January 2009
Nationwide Insurance  January 2001 - January 2006
Morgan Stanley Dean Witter  January 2000 - January 2001

Skills
Customer Service, Social Media, Internet, Microsoft Office, Office Management, Data Entry, 10 Key, Proofreading, Creative Writing, Hospitality Industry, Restaurants, Human Resources, Management, Sales, Customer Satisfaction

Education
Suffolk County Community College   1998 — 2015
Associate's Degree, Business Administration and Management, General

Experience
Four Star Salon Services  July 2012 - Present
Internal Revenue Service  November 2010 - January 2012
Insurance Auto Auctions   August 2007 - February 2010
Certified SIU   April 2006 - August 2007

Skills
Data Entry, Customer Service, Outlook, Microsoft Office, Microsoft Excel, Call Center, Access, Microsoft Word, PowerPoint, Customer Satisfaction, Software Documentation, Assistant

Education
Suffolk County Community College

Experience
Insurance Auto Auctions   August 2012 - August 2014
Insurance Auto Auctions   April 2011 - August 2012
BlackStonePark IT Co.   February 2010 - April 2011
George S. May International  May 2007 - June 2010
JP Morgan Chase  February 2007 - May 2007
IT Contractor  January 2005 - February 2007
Metropolitan Planning Council  April 2003 - November 2004
FIG Advertising  2003 - 2004

Skills
Custom Software, Organic Search, Business Analysis, SDLC, Requirements Analysis, Business Requirements, SharePoint, Project Management, Requirements Gathering, User Acceptance Testing, Waterfall, Visio, Business Process, Agile Project Management, Gap Analysis, Process Improvement, Software Documentation

Education
ITED   2013 — 2013

Northwestern Universtiy SCS   2011 — 2013
MS, Information Systems

DeVry Institute   2000 — 2001
B.S., Information Technology

Morehouse College   1988 — 1992
BA, Political Science - Pre Law

Hillcrest Highschool   1984 — 1988

Microtrain

Experience
Insurance Auto Auctions   September 2014 - Present
Insurance Auto Auctions   September 2013 - September 2014
Insurance Auto Auctions   December 2010 - September 2013
Slalom Consulting  August 2006 - November 2010
Accenture  April 2004 - August 2006
US Navy  May 1997 - December 2003

Skills
Program Management, Project Management, Process Improvement, Change Management, Team Leadership, Business Process..., Project Planning, Microsoft SQL Server, Business Intelligence, Oracle SQL, SAP ERP, Business Objects, Agile Methodologies, Scrum, SAP BI, SAP SD, SharePoint, ERP, CRM, Cross-functional Team..., Software Development, Quality Assurance, Agile Project Management, SAP, SDLC, Leadership, Software Project..., PMP, Vendor Management, Data Warehousing, SOA, Analysis, Requirements Analysis, IT Strategy, Business Process

Education
The George Washington University   2001 — 2003
MS, MIS

United States Naval Academy   1993 — 1997
BS, Systems Engineering

Experience
Follett Higher Education Group  August 2014 - Present
Insurance Auto Auctions   March 2014 - August 2014
Vox Inc.  June 2008 - January 2009

Skills
Working knowledge in..., Accounts Receivable, PowerPoint, Accounting, Accounts Payable, Microsoft Excel, Outlook, Microsoft Word, Bookkeeping, Microsoft Office, Asset Protection, Facilities Management

Education
Northeastern Illinois University   2014 — 2014
Master's Degree, Accounting

University of Illinois at Chicago   2010 — 2013
Bachelor of Science (BS), Accounting

Whitney Young Magnet High School   2004 — 2007
High School

DCA

Experience
Insurance Auto Auctions   May 2013 - October 2014
Taillight TV  January 2013 - May 2013
American Eagle Outfitters  November 2011 - May 2013
Tricoast Studios  June 2012 - August 2012
Snyder's-Lance, Inc.   June 2011 - January 2012

Skills
Final Cut Pro, Microsoft Office, Adobe Creative Suite, Celtx, Film Editing, Short Films, Digital Cameras, Film Cameras, Bolex Cameras, Steenbeck editing, Video Production, Social Media Marketing, Mac, Directing, Production Planning, On-set Production

Education
Ohio University   2010 — 2014
Bachelor's degree, Video Production/Film

Experience
enhancedcareMD   May 2011 - Present
OEM Brands Online   January 2011 - Present
Rochester Institute of Technology  November 2009 - Present
I-CAR  April 2009 - January 2010
I-CAR  July 2007 - March 2009
I-CAR  April 2001 - June 2007
Copart  June 1999 - January 2001
Insurance Auto Auctions   March 1997 - June 1999
Insurance Auto Auctions   June 1995 - March 1997
Wurth USA  November 1991 - June 1995

Skills
Entrepreneurship, Business Strategy, New Business Development, Sales Management, Sales Operations, Coaching, Customer Retention, Operations Management, Business Process..., Forecasting, Business Analysis, Budgeting, Strategic Financial..., Budgets, Analysis, Customer Satisfaction, Product Development, Business Development, Strategic Planning, Program Management, Negotiation, Team Building, Leadership, Marketing Strategy, Mergers & Acquisitions, Marketing, Strategy, Start-ups, Business Planning, Team Leadership, Competitive Analysis, Financial Analysis, Training, Process Improvement, Sales, Recruiting, Cross-functional Team..., Product Management, Market Research, Management, Insurance, Human Resources, Executive Management, Leadership Development, Finance, Marketing Management, Public Speaking

Education
Rochester Institute of Technology   2008 — 2009
Master

State University of New York College at Fredonia   1986 — 1990
Bachelor of Science

Experience
Superior Auto, Inc.   May 2015 - Present
KF, Trust   March 2012 - Present
Hertz  March 2014 - April 2015
America's CAR-MART, Inc.   November 2006 - March 2012
First American Title  November 2005 - November 2006
Tomes Consulting   2001 - 2005
Manheim Auctions  January 2000 - January 2001
Insurance Auto Auctions   January 1996 - January 2000
Premier Car Rental, Inc   January 1993 - January 1996
Hyatt Regency Hotels, Hilton Hotels, Silverleaf Resorts   January 1980 - January 1993

Skills
Visionary Leadership, Financial Management, Strategic Planning, Creative Problem Solving, Profit Growth, Process Improvement, Change Leadership, Customer Relations, Operations Management, Goal Setting, Employee Engagement, Innovation, Team Development, Corporate Culture, Multi-Unit Management, Financial Underwriting, Budget Development and..., Managerial Finance, Change Management, Leadership, Customer Service, Account Management, New Business Development, Profit, Negotiation, Sales, Accounting, Management Consulting, Team Building, Inventory Management, Project Planning, Contract Negotiation, Team Leadership, Customer Retention, Management, Budgets, Customer Satisfaction, Forecasting, Accounts Receivable, Training

Education
Jacksonville Theological Seminary   2000 — 2003
B.A, 2003

The University of Texas at Arlington   2000 — 2003
BA

Experience
Veolia Water  September 2014 - Present
TQ Global/CEO Plus Group   March 2009 - August 2014
Allstate Insurance  September 1995 - March 2001
Insurance Auto Auctions   March 1988 - September 1995

Skills
Client Billing, Expense Reports, Microsoft Excel, Requisitions, Purchase Orders, Accounts Payable, Customer Service, PowerPoint, Meeting Scheduling, Travel Arrangements, File Management, Google Calendar, Online Advertising, Social Media, Social Networking, Marketing, Marketing Strategy, Online Marketing, Entrepreneurship, Facebook, Digital Marketing, Social Media Marketing, Public Speaking, Event Planning, Sales, SEO, Public Relations, Account Management, Blogging, PPC, Google Adwords, SEM

Education
Portland State University   1988 — 1992
Bachelor's of Science, History

Sherwood High School

Experience
Comcast Cable  January 2015 - Present
Dupage Medical Group  August 2012 - January 2015
AAR Corp  December 2010 - August 2012
AAR Corp  July 2008 - December 2010
Insurance Auto Auctions   June 2007 - July 2008

Skills
Employee Relations, HRIS, Onboarding, HR Policies, Deferred Compensation, Benefits Administration, New Hire Orientations, Personnel Management, Talent Acquisition, FMLA, Employee Engagement, Employee Benefits, Applicant Tracking..., Workforce Planning, Talent Management, Human Resources, Interviews, Recruiting

Education
University of Illinois at Chicago   2003 — 2007
Bachelor of Arts, Psychology, Biological Sciences

Experience
Captain James A. Lovell Federal Health Care Center  September 2014 - Present
Insurance Auto Auctions   January 2014 - April 2014
North Chicago VA Hospital   October 2011 - September 2013
CSSS.NET  October 2010 - October 2011
D & C Chem-Dry   April 2009 - October 2010
American Bar Association  November 2004 - April 2009
LTD Commodities  1999 - 2003
ABC Rail Products   February 1998 - July 2002
ABC-Naco, Inc.   1998 - 1999
Hewlett-Packard  1988 - 1998

Skills
Project Implementation, Project Delivery, Technology..., Project Management, ITIL, SharePoint, Data Center, Customer Satisfaction, Business Analysis, Program Management, Cloud Computing, SDLC, CRM, Business Process, Information Technology, Networking, PMP, Project Portfolio..., Integration, PMO, IT Management, Disaster Recovery, Quality Assurance, Resource Management, Enterprise Software, Leadership, Cross-functional Team..., Management, Strategy, Analysis, Infrastructure, IT Strategy, Process Improvement, Vendor Management, System Deployment, Troubleshooting, Servers, Requirements Gathering, Team Leadership, Requirements Analysis, Security, Customer Service, IT Service Management

Education
Oakton Community College   2001 — 2006

Control Data Institute   1977 — 1979
Associates, Computer Science

Amundsen   1973 — 1977
Diploma, Mathematics and Computer Science

Experience
William Blair & Company  July 2015 - Present
Chicago Public Schools  February 2015 - June 2015
Insurance Auto Auctions   September 2014 - December 2014

Skills
Leadership, Time Management, Microsoft Word, Access, Data Analysis

Education
University of Illinois at Chicago   2010 — 2014
Bachelor of Science, Finance

Experience
Insurance Auto Auctions   July 2013 - Present

Skills
ASP.NET, .NET, Visual Studio, TFS, XML, C#, Microsoft SQL Server, Agile Methodologies, C, jQuery, JavaScript, ASP.NET MVC, JQuer, Entity Framework, Kendo

Education
University of Houston-Clear Lake   2011 — 2012
Master's degree, Computer Science

Experience
CAD Processing   March 2015 - Present
Illinois Independent Auto Dealers Association   January 2015 - Present
Carzell Corp   March 2014 - Present
Insurance Auto Auctions   February 2013 - July 2014
Insurance Auto Auctions   October 2011 - February 2013
Insurance Auto Auctions   December 2010 - October 2011
Credit Acceptance  August 2008 - August 2009
Barrett-Jackson Auction Company  April 2004 - April 2004

Skills
Entrepreneurship, Business Development, Auto Auctions, Start-ups, Process Improvement, Automotive, Forecasting, Customer Satisfaction, Strategic Planning, New Business Development, Team Building, Leadership, Operations Management, Microsoft Office, Purchasing, Sales, Inventory Management, Sales Management, Account Management, International Business..., Digital Marketing, Management

Education
Northwood University   2003 — 2007
BBA, Entrepreneurship, Automotive Marketing

Experience
LiveText, Inc.   September 2009 - Present
IRI  June 2010 - September 2010
Insurance Auto Auctions   April 2008 - May 2010
US Airways  2003 - 2006
United Airlines  2003 - 2003

Skills
Usability Testing, Usability, Product Management, User Experience Design, Product Marketing, Information Architecture, User Interface, Web Development, User Research, Requirements Analysis, User Experience, Interaction Design, User-centered Design, Agile Methodologies, Axure, E-commerce, User Interface Design, Mobile Applications, Web Applications

Education
Roosevelt University   2008 — 2009
MBA

Northwest Missouri State University   2000 — 2003
Bachelor of Science

Experience
Insurance Auto Auctions   January 2007 - Present

Skills
Account Management, Automobile, Automotive, B2B, Customer Satisfaction, Cold Calling, Customer Service, Fleet Management, Inventory Management, Logistics, Marketing, Negotiation, New Business Development, Profit, Sales, Sales Management, Sales Operations, Sales Process, Team Building, Team Leadership, Vehicles, Customer Retention, Operations Management, Automotive Aftermarket, Dealer Management, Dealers, P, Parts, Budgets, Process Improvement, Marketing Strategy

Education
Spring Arbor University
Bachelor's degree, Business Management/Organizational Development

Experience
Insurance Auto Auctions   June 2015 - Present
Department of Human Services, Atlanta, GA   December 2014 - June 2015
Philadelphia Corporation for Aging  May 2014 - December 2014
Motorola Solutions  March 2012 - May 2014
Eli Lilly and Company  August 2011 - March 2012
Minnesota Pollution Control Agency  March 2011 - August 2011
Anderson Fabrics   August 2010 - March 2011

Skills
HTML, Java, HTML 5, JavaScript, CSS, jQuery, .NET, C#, Web Services, LINQ, PL/SQL, MVC Architecture, Eclipse, Tortoise SVN, JIRA, Subclipse, TFS, REST, HTML5, ASP.NET, Databases, Microsoft SQL Server, SQL, WCF, XML, SDLC, MVC, JSON, Web Development

Education
St. Cloud State University   2009 — 2011
Master of Science (MS), Engineering/Industrial Management

Experience
Rights2.com   July 2012 - Present
GA Software LLC   November 2009 - Present
WebConcepts, Inc.   January 2002 - November 2009
Paramount Pictures  January 1996 - December 2001
Insurance Auto Auctions   July 1994 - December 1995
TARP Information System   November 1992 - December 1993
Unisys  August 1988 - September 1991

Skills
Business Strategy, Business Intelligence, Business Integration, Software Development, Software Engineering, Software Integrations, Mobile Applications, Web Applications, Oracle Applications, Databases, Data Warehouse..., Data Mining, Database Modeling, Distributed Systems, Distributed Architecture, Requirements Analysis, Team Building, Teamwork, Google Apps, iOS development

Education
Oregon State University   1984 — 1988
Bachelor of Science (BSc), Computer Science

Experience
Insurance Auto Auctions   September 2012 - Present
The Shelby Group  June 2012 - August 2012

Skills
SDLC, Process Improvement, SharePoint, Requirements Gathering, Business Analysis, Vendor Management, Software Documentation, Business Process..., Microsoft Office, Project Management, Business Intelligence, Business Requirements

Education
University of Illinois at Urbana-Champaign   2008 — 2012
Bachelor's degree, Communication, General

Experience
Wide Open West  January 2014 - Present
Consulting Firm  May 2013 - January 2014
Village of Elk Grove Village  May 2008 - March 2013
Insurance Auto Auctions   May 2002 - May 2008
GE Capital  September 1998 - May 2002
Office Of International Crimnal Justice   October 1997 - April 1998

Skills
Microsoft Certified..., Systems Engineering, Microsoft Server..., Microsoft Exchange, Blackberry Enterprise..., VMware, Server Architecture, Server Administration, SAN, Backup Exec, McAfee Antivirus, Microsoft Office, Sonicwall, Cisco Technologies, HP Proliant, IBM Servers, Hitachi SAN, HP Storage, Group Policy, Operating Systems, Technical Support, Hardware, WAN, vSphere, System Deployment, Networking, Virtualization, Integration, Active Directory, VMware vSphere

Education
University of Illinois at Chicago   1997 — 1998
Computer Engineering

Elk Grove High School   1993 — 1997

Experience
Insurance Auto Auctions   September 2013 - Present
ReaderLink Distribution Services LLC (formerly Levy Home Entertainment)   September 2011 - September 2013
Aon Hewitt  August 2009 - September 2011
Hewitt Associates  January 2006 - August 2009
Lucent Technologies  1997 - 2003

Skills
ASP.NET, Microsoft SQL Server, T-SQL, SDLC, VB.NET, XML, .NET, Web Services, SQL, C#, TFS, SSIS, Microsoft Office, WCF, Agile Methodologies, Software Development, Visual Basic, Databases, Visio, SharePoint, Database Design, JavaScript, MongoDB, SSRS, ADO.NET, Visual Studio, Entity Framework, LINQ, Windows 7, VSS, AJAX, SQL Server Management..., IIS, HTML 5, Asp.net 4.0, Windows Server, Network Load Balancing, Visual studio 2010, Web Applications, CSS3, Windows Azure, ASP.NET AJAX, CSS, Requirements Gathering, Microsoft team..., ASP.NET MVC, MVC Web API, MVC 4, XSLT, ASP

Education
Southern University and Agricultural and Mechanical College at Baton Rouge   1992 — 1997
BS, Computer Science

Southern University and Agricultural and Mechanical College at Baton Rouge   1992 — 1997
BS, Mathematics and Computer Science

Experience
Catalina Marketing  June 2013 - Present
Catalina Marketing  June 2013 - August 2014
ABS Solutions Corporation   December 2011 - June 2013
The Mosaic Company  September 2012 - March 2013
Ulta  December 2011 - April 2012
Dearborn National  January 2011 - December 2011
Ulta  April 2010 - December 2010
Health Care Services Corporation  January 2009 - November 2009
Health Care Services Corporation  August 2008 - December 2008
Insurance Auto Auctions   January 2008 - June 2008

Skills
BDD, Scrum, Agile, Requirements Gathering, Business Analysis, Software Documentation, Requirements Analysis, Business Requirements, SDLC, Testing, Software Project..., User Acceptance Testing, Visio, Web Applications, Systems Analysis, Functional..., Process Improvement, Portals, Insurance, Health Insurance, SQL, Functional Design, Software Design, Release Management, Project Planning, Software Development..., System Testing, Regression Testing, Test Planning, Retail, Gap Analysis, MS Project, System Requirements, Functional Analysis, Loyalty Programs, Software Requirements, Web Application Design, Reporting & Analysis, Reporting Systems, Energy, Fit/Gap Analysis, Training Documentation, Requirements..., Portal Applications, Process Development, Process Mapping, Design Methodology, Healthcare IT, Web Solutions, Application Design

Education
Northern Illinois University   1994 — 1997
Bachelor of Science, Health Administration

Pierce Community College   1990 — 1994
Associates, Business

Experience
NextGen Climate  September 2014 - Present
Insurance Auto Auctions   August 2014 - Present
York School of Foreign Languages   October 2012 - November 2013
TEFL  February 2012 - June 2012
Friends of Blanche Lincoln/Democratic Party of Arkansas   March 2010 - November 2010
Alexi for Illinois  October 2009 - February 2010
DPA  2010 - 2010
US House of Representatives  May 2007 - August 2007

Skills
TEFL Certified, French Language Skills, VoteBuilder, Votebuilder, Politics, International Relations, Fundraising, Research, Political Science, Political Campaigns, Grassroots Organizing, Policy, Public Policy, Political Consulting, Government, Coalitions, Policy Analysis, Leadership, Legislative Relations, Nonprofits, Community Outreach, Volunteer Management

Education
Northwestern University   2008 — 2010
Masters of Arts, Liberal Studies, Political Science

University of Illinois at Urbana-Champaign   2004 — 2008
BA in Liberal Arts and Sciences, Political Science, English

Experience
Insurance Auto Auctions   June 2010 - Present
Insurance Auto Auctions   January 2005 - June 2010

Skills
Negotiation, Legal Writing, Contract Negotiation, Litigation, Customer Service, Leadership, Government, Automotive, Team Building, Insurance, Strategic Planning, Process Improvement, Customer Satisfaction, Analysis, Mergers & Acquisitions, Budgets, Operations Management, Program Management, Cross-functional Team..., Sales Management, Account Management

Education
Sofia University St. Kliment Ohridski   1986 — 1991
JD, Legal studies

Experience
Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas   January 2014 - Present
SEKO Logistics  May 2011 - December 2013
Insurance Auto Auctions   June 2005 - April 2011
Premiere Global Services, Inc.   July 2004 - June 2005
Intersoft Technology   January 2001 - June 2004

Skills
SDLC, Microsoft SQL Server, Agile Methodologies, SQL, TFS, ASP.NET, .NET, C#, Visio

Education
University of Illinois at Urbana-Champaign
Computer Engineering/Science

Experience
KAR Auction Services, Inc  2014 - Present
Designed Advantage, LLC   August 1999 - Present
Insurance Auto Auctions   2014 - 2014
Bright Horizons  May 2013 - December 2013
Healthcare Consortium of Illinois  February 2012 - May 2013
PCMA  August 2006 - June 2011
Awnings Plus   October 2005 - November 2006
Calhoun and Associates   September 2004 - October 2005
EtQ  August 2002 - September 2004

Skills
MOSS 2007, MOSS 2010, Project Management, Strategic Planning, People Management, Web Design, Web Development, Web Services, Web Applications, Web Analytics, Data Warehousing, Database Administration, Windows Server, Transformation, Business Process..., Database Design, PHP Frameworks, Ruby on Rails, ASP.NET, XML, LAMP, SQL Server, MySQL, Oracle SQL, SAP, IT Innovation, IT Modernization, PostgreSQL, Infrastructure..., Operating Budgets, Capital Budgeting, Budget Process, Microsoft SQL Server, Management, Team Leadership, Information Technology, Security, PHP, Networking, System Administration, Active Directory, Integration, IT Management, Disaster Recovery, Business Intelligence, Databases, IT Strategy, Software Documentation, Servers, IT Operations

Education
Northwestern University - Kellogg School of Management   2007 — 2008
Continuing Education, Information Technology Project Management

University of Phoenix   2004 — 2006
Masters of Science, Computer Information Systems

Southern Illinois University, Carbondale   1997 — 2002
Bachelor of Arts (BA), Computer Science and Industrial Design

Centennial High School

Experience
Insurance Auto Auctions   2014 - 2014
Insurance Auto Auctions   2014 - 2014
Gale Law Firm   November 2003 - 2012
National Football League  1991 - 2003

Skills
Sports Marketing, Strategic Planning, Financial Analysis, Financial Reporting, Marketing Strategy, Account Management

Education
St. Cloud State University   1984 — 1988

Experience
Insurance Auto Auctions   December 2002 - December 2007
CorSolutions Medical, Inc   July 1998 - July 2002
Vistar, Inc   May 1989 - June 1998
Boulevard Bank  June 1982 - May 1989

Skills
Leadership, Software Development, Change Management

Education
Quinlan School of Business, Loyola University Chicago   1982 — 1986

St. Joseph's College (IN)   1978 — 1982
BS, Mathematics and Computer Science

Experience
Polaris Solutions  April 2010 - Present
Mutare, Inc.   June 2015 - August 2015
NISA Investment Advisors, L.L.C.   March 2015 - April 2015
Grant Thornton LLP  November 2013 - December 2013
Tenthwave Digital LLC  September 2013 - October 2013
Microsoft  August 2013 - September 2013
Guaranteed Rate  July 2013 - July 2013
Planet Data  July 2013 - July 2013
Insurance Auto Auctions   August 2012 - June 2013
360Facility   July 2012 - July 2012

Skills
C#, Java, .NET, SQL, ASP.NET, TFS, Software Project..., Software Development, Solution Architecture, ASP.NET MVC, Business Intelligence, JavaScript, Web Services, Requirements Analysis, Business Analysis, Scrum, Agile Project Management, Databases, Integration

Education
University of Illinois at Urbana-Champaign   2000 — 2003
Bachelor of Science (B.S.), Computer Science

Experience
TATA Consultancy Services (TCS)/Consultant at Northern Trust Bank   June 2014 - Present
Creative Technical Solutions   February 2014 - June 2014
Insurance Auto Auctions   August 2009 - January 2014

Skills
Windows Server, Windows Vista, XP, Servers, VMware ESX, Computer Hardware, Help Desk Support, Microsoft Exchange, Windows 7, VMware, Active Directory, Operating Systems, Microsoft Technologies, Troubleshooting, Data Center, Windows, Technical Support, System Administration, VMware Infrastructure, WSUS, SCCM, Server Administration, Cisco IOS, HP, SharePoint, Security, IIS, VPN, Firewalls, DHCP, IT Operations, Hardware, Microsoft SQL Server, DNS, Cluster, Network Administration, Windows XP, Networking

Education
Robert Morris College   2004 — 2007
Associate's degree, Computer Systems Networking and Telecommunications

Experience
Citizens Property Insurance  July 2011 - Present
Insurance Auto Auctions   May 2010 - July 2011
Nationwide Insurance  2000 - 2007

Skills
Claims Management, Claim, Insurance, Property & Casualty..., General Insurance, Liability, Commercial Insurance, Casualty, Underwriting, Workers Compensation, Legal Liability, Commercial Lines, Subrogation, Property Damage, Risk Management, Professional Liability, Litigation Management, Reinsurance, Claim Investigation, Umbrella Insurance, Life Insurance, Inland Marine, Claims Resolution, Liability Analysis, Claims Handling, Casualty Insurance

Education
Northwood University   1994 — 1998

Experience
Insurance Auto Auctions   May 2010 - Present
United Stationers  May 2000 - June 2009
Claire's Accessories  1997 - 1999

Education
Roosevelt University   1991 — 1994
Bachelor of Science, Business Administration

Experience
Beautycounter  March 2014 - Present
Pender County Schools  November 2012 - December 2013
Williston Middle School and Gregory Elementary School   July 2011 - February 2013
Sherwood Forest Elementary   August 2010 - June 2011
Insurance Auto Auctions   August 2008 - April 2010
Harris Wholesale, Inc.   December 2008 - August 2009
Palm Avenue  May 2007 - August 2008
Wisse, Hollmann & Co.   May 2007 - August 2007
The Technician  September 2006 - December 2006
Computersoft  May 2005 - August 2005

Skills
Event Planning, Public Relations, Microsoft Office, Customer Service, Sales, Social Media, Marketing, Facebook, Time Management, Event Management, Account Management, Editing

Education
North Carolina State University   2009 — 2010
Masters, Teaching

North Carolina State University   2004 — 2008
B.A., Communications, Public Relations

Universidad de Sevilla   2006 — 2006
Bachelor of Arts (B.A.), Spanish Grammer and History

Experience
Insurance Auto Auctions   October 2012 - Present
Comcast  January 2011 - October 2012
Des Plaines Office Equipment  2009 - 2009

Skills
Sales, Salesforce.com, Cold Calling, Customer Service, Direct Sales, Sales Process, Time Management, Marketing, Account Management, Leadership, Training, Lead Generation

Education
Northern Illinois University - College of Business   2006 — 2009
Bachelor of Science (B.S.), Marketing

Experience
Insurance Auto Auctions   January 2007 - Present

Education
San Jose City College

Experience
Coyote Logistics  May 2015 - Present
Insurance Auto Auctions   August 2014 - May 2015
Insurance Auto Auctions   January 2014 - August 2014
Insurance Auto Auctions   September 2012 - January 2014
Vail Systems  March 2011 - September 2012
American Marketing & Publishing, Llc   March 2010 - March 2011
American Marketing & Publishing, Llc   March 2008 - March 2010
American Marketing & Publishing, Llc   May 2006 - March 2008
American Marketing & Publishing, Llc   July 2005 - May 2006

Skills
Databases, SQL, Microsoft SQL Server, Process Improvement, Management, Analysis, Integration, Windows, Business Analysis, Business Intelligence, System Administration, Project Management, Microsoft Office, Account Management, Microsoft Excel, Excel, Research, ERP, Administration, PowerPoint, Employee Relations, SharePoint, T-SQL, Database Design

Education
University of Phoenix   2009 — 2010
Master of Information Systems, Information Systems

Northern Illinois University   2002 — 2005
MA, Neuropsychology

Northern Illinois University   1998 — 2002
BS, Psychology

Barrington High School   1994 — 1998
High School Diploma, General Studies

Experience
Motorola Sunset Golf League   February 2011 - Present
College of American Pathologists  August 2003 - December 2007
Fields BMW  November 2001 - August 2002
Insurance Auto Auctions   January 2000 - June 2001
Ameritech  March 1999 - December 1999
Motorola Solutions  June 1969 - November 1998

Skills
SDLC, Enterprise Architecture, SOA, IT Strategy, Informatics, Requirements Gathering, Software Project..., Requirements Analysis, Software Implementation, Business Intelligence, Data Modeling, ESB

Education
Roosevelt University
MBA, Management

University of Illinois at Urbana-Champaign
BS, Mathematics

Experience
Northwest Community Healthcare  December 2014 - Present
GOGO LLC  November 2010 - Present
Aircell  November 2010 - August 2011
Maron Structure Technologies  May 2009 - December 2010
Philips Electronics  January 2008 - December 2008
Insurance Auto Auctions   February 2005 - January 2008
Insurance Auto Auctions   May 2003 - February 2005
Northwest Community Hospital  August 1997 - December 2003
FTD  April 2001 - May 2003

Skills
MCDST, Network+, VMware, Troubleshooting, Windows, Data Center, Computer Hardware, Operating Systems, XP, Active Directory, Windows 7, TCP/IP, VPN, Technical Support, Microsoft Certified..., Windows Server, VMware ESX, Microsoft Exchange, Help Desk Support, System Administration, DNS, Software Installation, Servers, Disaster Recovery, Wireless Networking, Microsoft Technologies, Integration, WAN, Windows XP, ITIL, IT Service Management, Infrastructure, Process Improvement, Vendor Management, Networking, Telecommunications

Education
Triton-College   2002 — 2004
CIS Networking, Computer Information Systems

Experience
Insurace Auto Auctions   November 2014 - Present
Insurance Auto Auctions   March 2010 - Present
World Omni Financial Corporation  January 2003 - March 2009

Skills
Automotive, Customer Satisfaction, Vehicles, Fleet Management, Automobile, Negotiation, Sales Process, Sales Management, Customer Service, Sales

Education
Providence College   1978 — 1983
BS Health Adm., Business/Health

Experience
Heartland Payment Systems  January 2015 - Present
Nestlé Health Science-Pamlab, Inc.   October 2014 - January 2015
Heartland Payment Systems  January 2009 - October 2014
Wilmington Trust  2008 - 2009
Deloitte & Touche  2005 - 2008
Insurance Auto Auctions   2004 - 2004

Skills
Accounting, Financial Reporting, Sarbanes-Oxley Act, Financial Analysis, SEC filings, US GAAP, Financial Accounting, GAAP, General Ledger, Auditing, Account Reconciliation, Consolidation

Education
Rutgers University – Camden   2002 — 2005
BS, Accounting

Burlington County College   1997 — 2003
Associate of Science (A.S.), Accounting

Shawnee High School   1993 — 1997

Experience
Star Kids Math & Science Academy   September 2011 - March 2013
Crawford Roof Maintenance Service Company   2006 - 2008
Insurance Auto Auctions   2006 - 2006
Paige Personnel Services  2005 - 2006
Ameriquest Capital Group  2004 - 2004
Old Republic FAC   2002 - 2004
Aetna Life & Casualty  1999 - 2001

Skills
Customer Service, Data Entry, Telephone Skills, Time Management, Invoicing, QuickBooks, Microsoft Word, Accounts Payable, SharePoint, Accounts Receivable, Process Scheduler, Spreadsheets, Fax, Administrative..., Outlook

Education
Richard J Daley College   2009 — 2011

Robert Morris University - Illinois   1998 — 1999
Business Information Systems

Experience
Brasseler USA  December 2010 - Present
Insurance Auto Auctions   January 2007 - May 2010

Skills
CRM, Sales Operations, Recruiting, Management, Customer Service, Insurance, Teamwork, Logistics, Employee Benefits, Accounts Payable, Cold Calling, Sales Process, Sales, Account Management, Direct Sales, Medical Devices, Sales Management

Education
Old Dominion University
BA, History; Secondary Education

Experience
Clint Chesnut Self Employed   August 2010 - Present
Insurance Auto Auctions   August 2008 - August 2010

Education
Ohio University

Experience
Insurance Auto Auctions   July 2009 - Present
Stonybrook University  May 2009 - June 2009
Stonybrook University Hospital  September 2008 - April 2009
Medical Evaluations Specialists, Inc.   April 2006 - July 2006
Nationwide Insurance  June 2001 - January 2006

Education
Suffolk County Community College

University of Maryland University College
Business Administration

Experience
Bassett Healthcare Network/Tri-Town Regional Hospital   November 2009 - Present
Insurance Auto Auctions   October 2002 - November 2008
TLC Truckload Carriers   February 1996 - December 2001

Skills
Customer Service, Nursing, Managed Care, Healthcare, Epic Systems, Process Scheduler, Ambulatory, HIPPA, OSHA, Health Insurance, Appointment Scheduling, Collections, Medical Terminology

Education
State University of New York College of Agriculture and Technology at Morrisville
Human Services, General

Experience
Bremen Community High School District 228   August 2015 - Present
Penzeys Spices  November 2009 - March 2013
Polaris Charter Academy  September 2008 - June 2009
Village Meadows Elementary   August 2007 - May 2008
Insurance Auto Auctions   October 2001 - May 2005

Education
Saint Xavier University   2004 — 2006
Master of Arts (MA), Elementary Education and Teaching

University of Illinois at Chicago   1998 — 2002
Bachelor of Arts (BA), Anthropology

Experience
Insurance Auto Auctions   March 2013 - Present
Equity Residential  February 2003 - March 2013
Reflector Hardware Corporation   March 2001 - February 2003

Skills
Data Integration, BizTalk, Visual C#, Microsoft SQL Server, ASP.NET, DocuSign, SSRS, RDBMS, Progress 4GL, SDLC, Disaster Recovery, C#, Process Improvement, SQL, Software Development, Team Building, Databases, Integration, XML, .NET

Education
University of Illinois at Chicago   1991 — 1995
Bachelor of Applied Science (BASc), Computer Science

Experience
Insurance Auto Auctions   February 2004 - Present

Skills
Automotive, Customer Satisfaction, Accounts Receivable, Inventory Management, Customer Service, Microsoft Excel, Process Improvement, Sales, Purchasing, Microsoft Office, Accounts Payable, Marketing, Outlook, Forecasting, Invoicing, Account Management, Microsoft Word, Team Building, Negotiation, Payroll

Education
State University of New York College at Brockport   1983 — 1985

Orange County Community College   1980 — 1983

Experience
XTO Energy  August 2007 - Present
Insurance Auto Auctions   November 2005 - December 2006
Texas Appliance   August 2003 - September 2005
Capital One  October 1999 - March 2003

Skills
Fedex, UPS Shipping, USPS Mailing/Shipping, Call Centers, Multi-line Phone, Accounts Payable, Accounts Receivable, Data Entry, Invoicing

Education
Tarrant County College   2006 — 2008
General Studies