International Cruise & Excursions, Inc.
Industry: Company
DescriptionFounded: 1997 Subsidiary: ICE Europe Ltd.FeedbackDisclaimer Claim this knowledge panel Knowledge ResultSee photos See outsideMoved, closed, or was never hereReportInternational Cruise & Excursions, Inc. (ICE)WebsiteDirections Saved (0) Saved Save 148 Google reviews Travel agency in Maricopa County, Arizona Address: 7720 N Dobson Rd, Scottsdale, AZ 85256 Hours: Closed ⋅ Opens 7AM Mon Sunday7AM–5PMMonday(Civil Rights Day/Martin Luther King Jr. Day)7AM–9PMHours might differTuesday7AM–9PMWednesday7AM–9PMThursday7AM–9PMFriday7AM–9PMSaturday7AM–5PMSuggest an edit Unable to add this file. Please check that it is a valid photo. Phone: (602) 749-2100Place name: : : : : : : Website: Category: Website: http://www.iceenterprise.com/ Category: Travel agency Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a question See all questions (4) Popular times Sundays MondaysTuesdaysWednesdaysThursdaysFridaysSaturdaysSundaysBased on visits to this place. 10 PM: 6a9a12p3p6p9p12a3a6a9a12p3p6p9p12a3a6aPlan your visitHistogram showing popular times on SundaysHistogram showing popular times on MondaysHistogram showing popular times on TuesdaysHistogram showing popular times on WednesdaysHistogram showing popular times on ThursdaysHistogram showing popular times on FridaysHistogram showing popular times on SaturdaysPeople typically spend 1-4.5 hours here Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of International Cruise & Excursions, Inc. (ICE) Posting publicly on the Web Write a review Reviews"Amazing company, great people to work with, excellent environment to grow." "This is a fabulous place to work and full service travel." "High pressure, pushy sales person who lied to me." View all Google reviews
International Cruise & Excursions, Inc. List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at International Cruise & Excursions, Inc.. You can filter them based on skills, years of employment, job, education, department, and prior employment.
International Cruise & Excursions, Inc. Salaries. You can even request information on how much does International Cruise & Excursions, Inc. pay if you want to. Learn about salaries, pros and cons of working for International Cruise & Excursions, Inc. directly from the past employees.
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International Cruise & Excursions, Inc. Employees
Jeunesse Global February 2015 - Present
International Cruise & Excursions, Inc. May 2014 - Present
Wyndham Worldwide September 2013 - February 2014
University of Phoenix January 2008 - October 2013
Arizona Diamondbacks May 2009 - September 2013
Entertainment Solutions, Inc. 2011 - 2013
Casting Crowns Productions 2006 - 2013
Athletes International 1986 - 2009
Starwood Vacation Ownership September 2006 - November 2007
Starwood Vacation Ownership July 2003 - September 2006
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Event Planning, Events Coordination, Live Events, Stage Management, Backstage, Stage Make-up, Special Effects Makeup, Script Supervision, Costumes, Customer Service, Sales, Hospitality Industry, Microsoft Word, Windows, Outlook, Photoshop, Public Speaking, Event Management, Social Networking, Sponsorship, Nonprofits
Education
University of Mississippi 1993 — 1995
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Pearl River Community College
International Cruise & Excursions, Inc. October 2014 - Present
International Cruise and Excursions, Inc. August 2014 - October 2014
ACE Home Services October 2012 - June 2014
ProFabAZ Metalwerkz January 2013 - January 2014
Martz Agency January 2012 - September 2012
Arizona State University Athletics June 2011 - December 2011
Power Nissan May 2010 - April 2011
Mt Si Board & Skate August 2009 - March 2010
Skills
Microsoft Office, Google Docs, Able To Multi-task, Fast Learner, Time Management, Goal Oriented, Attention To Detail, People Skills, Type up to 90 wpm, Operate Multi-line..., Radian6, HootSuite, Social Media, Social Media Marketing, Typing, Marketing Communications, Advertising, Integrated Marketing, Content Marketing, Media Relations, Press Releases, Public Relations, Marketing, Brand Awareness, Editing
Education
Arizona State University 2006 — 2011
Bachelor of Arts (B.A.), Communication, 3.45
Clear Call Solutions August 2011 - June 2015
Dish Network July 2010 - August 2011
Norwegian Cruise Line September 2005 - May 2009
International Cruise & Excursions, Inc. May 2004 - September 2005
Budget Rent a Car June 2003 - May 2004
The Boeing Company September 1992 - September 2002
American Express Global Business Travel July 1990 - June 1992
Skills
Sabre, Airlines, Account Management, Tourism, Travel Management, Customer Service, Management, Operations Management, Project Management, Amadeus
Education
AIT Travel School
Travel Agent Skills Courses
Interface Technical Training
Project Management Certificate training course
Mesa Community College
Business Management, Sales
Missouri State University
Broadcasting, Communications
University of Advancing Technology
Web Page Development, Advanced Photoshop
International Cruise & Excursions, Inc. December 2010 - Present
Abroadco October 2005 - March 2010
Cultural Experiences Abroad August 2002 - June 2005
Washington State University February 1997 - July 2002
University of Dayton July 1993 - May 1996
University of Dayton March 1990 - June 1993
King Publishing Group August 1984 - December 1985
Skills
Program Development, International Relations, Higher Education, International..., International Education, Program Management, Student Affairs, Student Development, Community Outreach, Academic Advising, Public Speaking, Event Planning, Research, Volunteer Management, Program Evaluation
Education
University of South Carolina-Columbia 1986 — 1987
M.A.
University of Dayton 1980 — 1984
B.A.
Ashley Ellis, Inc January 2015 - Present
International Cruise & Excursions, Inc. January 2010 - July 2014
Skills
Sales, Sales Process, Sales Operations, Training, Employee Training, Sales Trainings, Recruiting, Technical Recruiting, Contract Recruitment, Internet Recruiting, Human Resources, Supervisory Skills, Monthly Close, Goal Analysis, Exceed Sales Goals, People Skills, Management, Sales Management, Qualifying Prospects, Prospect Research, Sales Prospecting, Strategic Prospecting, Deal Closure, Closers, Temporary Placement
Education
Arizona State University 2004 — 2007
Bachelor's Degree, Political Science and Government
Mesa Community College 1998 — 2000
Associate's Degree, General
Dobson High School 1996 — 1998
High School, General Studies
Strictly Diesel August 2015 - Present
International Cruise & Excursions, Inc. January 2015 - July 2015
GPE Companies January 2013 - May 2014
Charles Schwab February 2012 - July 2012
ComCorp USA June 2007 - September 2010
AdEdge Computer Training Center January 2004 - August 2008
U.S. - Mexico Border Health Association April 2004 - November 2006
Clear Channel Radio March 2000 - April 2004
University Of Phoenix - Santa Teresa, New Mexico Campus February 1998 - November 2000
Skills
Dreamweaver, CSS, Web Development, Flash, Web Design, SEO, HTML, User Interface Design, Adobe Creative Suite, HTML 5, Graphic Design, PHP, jQuery, Photoshop, XML, DHTML, JavaScript, MySQL, Sony Vegas Pro, After Effects, Illustrator, InDesign, LAMP administration, Logo Design, Imaging and Branding, Special Event Promotion..., Creative Direction, Content Development, Digital Billboard Design, T-shirt Graphics, Billboard and Outdoor..., Print and Digital Design, Ad Campaign Development, Front End UIX Design, Back-end Development, Photogrpahy, Video Editing and..., Copy Writing, Marketing, Radio Advertising, Radio Promotions, TV Advertising/Promotion, Joomla CMS, WordPress, Drupal CMS, Network Administration, SEM, English, Spanish, Social Media Marketing
Education
University of Phoenix 1996 — 2000
Bachelor's Degree, Information Systems/Business Administration & Marketing
Austin High School 1985 — 1988
High School, General Studies/ Music Composition
Western Technical Institute
Associate of Arts, Micro-Computer Technology
International Cruise & Excursions, Inc. September 2014 - Present
Self Employed May 2014 - Present
APAC Customer Services February 2013 - May 2014
Govig & Associates February 2011 - November 2012
Hospitality Management 2003 - 2012
Skills
Long-term Care, Medicare, Recruiting, Healthcare Management, Healthcare, Managed Care, Team Building, Marketing, Customer Service, Leadership, Strategic Planning, Management, Social Media Marketing, Recruitment Advertising, Program Launch, Launch Operations, Client Relations, Client Liaison, Client Presentation, Sales Management, Contract Recruitment, Quality Assurance, Training & Development, Exceed Sales Goals, Budget Management, Fundraising, Business Development, Training, Coaching, Sales
Education
American Intercontinental University 2008 — 2013
Associate's Degree, Business Administration and Management, General
International Cruise & Excursions, Inc. May 2014 - August 2015
ReqRoute, Inc October 2013 - May 2014
Asurion July 2012 - September 2013
eInstruction Corporation April 2011 - July 2012
Staffmark February 2011 - July 2012
Hillcrest Medical Center July 2007 - December 2010
Mercy Regional of Oklahoma January 2005 - July 2007
Education
Green Country Technology Center 2004 — 2005
Certification of Completion, Emergency Medical Technician
International Cruise & Excursions, Inc. February 2015 - Present
Alliance Residential Company October 2013 - February 2015
formerly CSP Business Media January 2012 - June 2013
University of Phoenix October 2007 - December 2011
Ethan Allen Global, Inc. September 2005 - October 2007
Mark-Taylor Inc September 2005 - April 2006
Skills
Microsoft Office, Attention To Detail, People-oriented, Marketing Communications, PowerPoint, Accounts Receivable, Marketing, Budgets, Customer Service, Event Management, Event Planning, Program Management, Project Management, Team Building, Training, Retail, Marketing Strategy, Sales, Leadership, Management, Strategic Planning, Public Relations
Education
University of Phoenix 2008 — 2011
Bachelors of Science, Communications
Mesa Community College 2002 — 2005
Associates of Arts, Interior Design
Highland High School
International Cruise & Excursions, Inc. July 2014 - Present
RGS Consulting March 2012 - Present
Global Resources, LLC February 2014 - June 2014
Henkel 2005 - February 2012
Henkel/The Dial Corporation October 2003 - June 2005
The Gillette Company June 2001 - October 2003
Colgate Palmolive June 1998 - June 2001
Colgate Palmolive 1998 - 2001
Colgate Palmolive February 1996 - June 1998
Colgate Palmolive January 1995 - February 1996
Skills
Category Management, Trade Marketing, FMCG, Sales Operations, Consumer Products, P&L Management, Key Account Management, Cross-functional Team..., Budget Management, Sales Management, AC Nielsen, Competitive Analysis, Pricing, Business Planning, Syndicated Data Analysis, National Account..., Inventory Management, Team Building, Negotiation, Strategic Planning, Account Management, Forecasting, Management, Market Planning, Training, Marketing Strategy, Strategy, Retail, Merchandising, Product Development, Grocery, Leadership, Supply Chain, Sales, Marketing
Education
University of Phoenix 2004 — 2006
MBA
North Dakota State University
BS
Map It Technologies Inc May 2014 - Present
International Cruise & Excursions, Inc. February 2015 - July 2015
Harlem Globetrotters November 2014 - December 2014
iAcquire June 2013 - March 2014
iAcquire January 2013 - June 2013
iAcquire April 2012 - December 2012
GoDaddy.com October 2011 - March 2012
Glow Putt Productions February 2004 - November 2011
Small Fish Business Coachingand February 2010 - November 2010
Know It All Consulting LLC September 2006 - July 2009
Skills
Marketing Strategy, Strategic Planning, Entrepreneurship, Online Advertising, Social Media Marketing, Small Business, SEO, Social Media, Public Speaking, Social Networking, Public Relations, Blogging, Link Building, CRM, Online Marketing, Marketing, Google Analytics, Digital Marketing, Market Research, SEM, Sales, WordPress, Project Management, Content Strategy, Content Management, Content Development, New Business Development, B2B, Team Management, SEO Audits, Email Marketing, Web Analytics, Content Marketing, Website Development, Project Planning, Team Leadership, Digital Strategy, Management, Leadership, PPC, Google Adwords
Education
Hawaii Pacific University 1998 — 2003
BA, BSBA, BSBA, Political Science, Marketing, Corporate Communications
International Cruise & Excursions, Inc. April 2015 - Present
SpringBoard World Group December 2014 - Present
Robert Half-OfficeTeam October 2013 - October 2014
Skills
Temporary Staffing, Applicant Tracking..., Staffing Services, Temporary Placement, Internet Recruiting, College Recruiting, Screening Resumes, Leadership, Job Fairs, Technical Recruiting, Customer Service, Full-life Cycle..., Permanent Placement, Training, Microsoft Excel, Corporate Recruiting
Education
University of Oklahoma 2007 — 2012
BA, Human Relations
University of Oklahoma 2007 — 2012
BS Human Relations, Human Relations/Finance
International Cruise and Excursions October 2014 - Present
International Cruise & Excursions, Inc. (ICE) July 2013 - October 2014
International Cruise & Excursions, Inc. (ICE) August 2012 - July 2013
International Cruise & Excursions, Inc. June 2011 - August 2012
International Cruise & Excursions, Inc. May 2008 - June 2011
International Cruise & Excursions, Inc. October 2005 - May 2008
MPI January 2003 - September 2005
Skills
Sales Management, Call Centers, Sales, Account Management, Direct Sales, Coaching, Employee Training, Customer Service, Team Building, Cold Calling, Marketing, Telemarketing, Customer Satisfaction, Marketing Strategy, Business Development, Customer Experience, Recruiting, CRM, Microsoft Excel, Hospitality Industry, Communication Skills, International Sales, Interviewing Skills, Leadership Development, Sales Presentations, Cruises, Sales Management..., Microsoft Office, Avaya Communication..., CMS, Microsoft SQL Server, Motivational Speaking, Telecommunications, Face to Face Sales, B to C, Analytics, Managing multiple..., Managing Multi-Million..., eWFM, Adaptable to Changes, Sales Process..., Sales Process..., Customer Retention, Customer Engagement, Sales Leadership..., Compensation Strategies, Employee Engagement, Staff Retention, P&L Management, Executive Management
Education
Glendale Community College 2003 — 2005
Associate's degree, Business Administration, Management and Operations
Centennial High School 1999 — 2003
International Cruise & Excursions, Inc. December 2012 - Present
EDMC Inc. December 2011 - October 2012
RKB Consulting Services Group LLC January 2000 - June 2011
Ann Taylor January 1998 - January 2000
Windmill Inns of America January 1996 - January 1998
Discover the World Marketing January 1988 - January 1996
Skills
Sales, Public Relations, Marketing, Business Development, Market Planning, Sales Management, Travel Management, Tourism, Revenue Analysis
Education
Truman State University
B.S., Business Administration
International Cruise & Excursions, Inc. February 2015 - Present
Marketing Edge June 2014 - Present
SkyMall February 1997 - August 2013
Squire Patton Boggs 1995 - 1997
Osborn Maledon, P.A. 1994 - 1995
Quarles & Brady LLP 1992 - 1994
Price Waterhouse Coopers 1986 - 1989
Skills
Direct Marketing, Mergers, Affiliate Marketing, Corporations, Strategic Planning, Catalogs, E-commerce, Email Marketing, Loyalty Programs, Marketing Strategy, Mergers & Acquisitions, Integrated Marketing, Market Research, Marketing, Strategic Partnerships, Advertising, Business Development, Contract Negotiation, Customer Acquisition, Customer Retention, Database Marketing, Digital Marketing, Management, Multi-channel Marketing, Retail, CRM
Education
The University of Texas at Austin 1989 — 1992
JD, Law
New Mexico State University 1982 — 1986
BA / BBA, Accounting and Finance
PetSmart May 2012 - Present
Remedia Publications October 2002 - April 2012
International Cruise & Excursions, Inc. November 2000 - September 2001
LTD Commodities June 1999 - May 2000
Skills
Copywriting, Proofreading, Online Marketing, Social Media Marketing, Copy Editing, Web Editing, Image Editing, Product Development, Catalogs, Catalog Copy, Catalog Production, Catalogue Production, Content Development, Advertising, Editing, Social Media, Marketing, Newsletters
Education
Illinois State University 1995 — 1999
Bachelor of Arts (BA), English & Writing
International Cruise & Excursions, Inc. May 2015 - Present
Asurion June 2014 - April 2015
TeleTech November 2013 - May 2014
Sears Holdings Corporation July 2013 - November 2013
American Express August 2010 - May 2013
Citi July 2000 - January 2010
Bank of America January 1995 - July 1998
Skills
Call Center, Retail Management, Sales Management, Customer Service, Customer Satisfaction, Hiring, Customer Experience, Customer Retention, Sales Operations, Merchandising, Customer Relations, Retail, Team Building, Forecasting, Accountability, Inventory Management, Coaching, Operations Management, Loss Prevention, Talent Development, Cross-functional Team..., Performance Management, Team Management, Process Improvement, Team Leadership, Credit, Sales Support, Budgeting, Time Management, Mentoring, Telephone Skills, Client Services, Selling, Problem Solving, Cost Reduction, Metrics, P&L, P&L Management, Profitability, Profit, Call Centers, Management, Sales, Banking
Education
University of Phoenix 2009 — 2011
Masters in Business Administration, Global Management, 3.64
University of Phoenix 2006 — 2009
Bachelor of Science in Business Management, Business Management, 3.34
Western International University 2005 — 2006
Associate of Arts in Business, Business Management, 3.45
T-Mobile June 2015 - Present
International Cruise & Excursions, Inc. October 2014 - May 2015
Appliq LLC July 2014 - May 2015
MCI November 2010 - June 2014
MCI January 2009 - October 2010
HSBC Private Bank January 2007 - December 2007
RadioShack January 2006 - December 2006
Skills
Team Leadership, Corporate Management, Creative Problem Solving, Management, Training, Marketing Communications, Microsoft Excel, PowerPoint, Microsoft Office, QuickBooks, Accounting, Sales, Human Resources, Customer Service, Leadership, Project Management, Public Speaking
Education
Stony Brook University 2004 — 2010
Bachelor of Science, Business Management, specialization in Accounting
Young Living Essential Oils November 2014 - Present
International Cruise & Excursions, Inc. November 2014 - April 2015
B2C Marketing Group June 2013 - November 2014
Two Guys & a Gal (2014) May 2013 - June 2013
Lubins Discount Beauty Supply & General Merchandise January 2007 - November 2010
Skills
Entertainment, Acting, Photography, Film Production, Film, Feature Films, Screenwriting, Short Films, Television, Comedy, Music, Film Editing, Directing, Event Producing, Video Production, Customer Service, Video, Producing, Media Production, Post Production, Catering, Hospitality, Management, Independent Film, Creative Writing, Serving, Assistant, Sales, Marketing, Social Media Marketing, Social Networking, Sales Management, Brand Ambassadorship, Brand Development, Brand Awareness
Education
Miami Dade College 2004 — 2006
Associate's degree, Business
Glendale Community College
International Cruise & Excursions, Inc. August 2015 - Present
Journey Blooms, LLC February 2014 - August 2015
Spellbinders Paper Arts, LLC November 2013 - November 2014
Mattel November 2010 - October 2013
Fortune Fashions Ind., LLC February 2010 - October 2010
Cookie Jar Entertainment July 2006 - February 2010
Education
University of California, Santa Cruz 2002 — 2006
Bachelor of Arts, American Studies
International Cruise & Excursions, Inc. February 2015 - Present
Glendale Convention & Visitors Bureau March 2006 - February 2015
Fusion Group USA July 2005 - February 2006
Martz Agency September 2001 - June 2005
Caldera Visual Strategy & Design November 1999 - September 2001
Microsoft November 1998 - October 1999
REI October 1997 - November 1998
Skills
Advertising, Brand Advertising, Creative Briefs, Advertising Management, Direct Mail Pieces, Banner Ads, Billboards, Print Ads, Creative Strategy, Creative Executions, Integrated Thinking, Strategic Creative..., 360 Campaigns, Campaign Concepts, Online Creative, Campaign Concepting, Pitch Work, Brand Essence, Creative Professionals, TTL, Executions, Brand Personality, Creative Insights, Creative Agency, Creative Management, Illustrator, Photoshop, Microsoft Word, InDesign, Microsoft Excel, Logo Design, Creative Direction, Brochures, Direct Mail, Art Direction, Leadership, Branding & Identity, Graphics, Marketing, Graphic Design, Interactive Advertising, Collateral, Catalogs, Packaging, Brand Development, Outdoor Advertising, Flyers, Corporate Identity, Corporate Branding, Creative Services
Education
Art Institute of Seattle
Associate of Arts, Design and Visual Communications
International Cruise & Excursions, Inc. October 2012 - Present
AT&T January 2011 - January 2013
JW Marriott 2010 - 2012
Discover Financial Services February 2006 - December 2010
Skills
Help Desk Support, Account Management, Customer Satisfaction, Training, Technical Support, Active Directory, Sales, Networking, Microsoft Exchange, Enterprise Software, Troubleshooting, Windows Server, Hardware, Data Center, Microsoft Technologies, Windows 7, Windows XP, Call Centers, System Administration, Citrix, Citrix XenApp, Citrix XenDesktop
Education
Arizona State University 2010 — 2014
Associate's degree, Computer Systems Networking and Telecommunications
Paradise Valley Community College 2007 — 2009
Associate's degree, Information Technology Project Management
Club Med July 2015 - Present
Cable ONE October 2014 - July 2015
Express Scripts March 2014 - June 2014
International Cruise & Excursions, Inc. May 2013 - February 2014
Wells Fargo December 2011 - April 2013
McKesson December 2008 - January 2011
GoDaddy.com June 2006 - December 2008
Verizon Wireless September 1999 - June 2006
Skills
Workforce Management, Process Improvement, Call Center, Customer Experience, Avaya, Management, Contact Centers, Call Centers, IVR, Resource Management, Program Management, CTI, Forecasting, Project Planning, Leadership, Analysis, Strategic Planning, Business Analysis, Team Leadership, Customer Satisfaction, Customer Service, Quality Assurance, Avaya Technologies
Education
University of Phoenix 2001 — 2013
BA, Business Administration and Management, General
Conservatory Recording Arts 2007 — 2008
Sound / Audio Engineering, Audio
International Cruise & Excursions, Inc. November 2014 - Present
Punkster Inc. June 2014 - Present
Apriva May 2012 - March 2014
iTRACS Corporation, Inc. June 2011 - May 2012
Lumension Security February 2008 - June 2011
American Express September 2007 - January 2008
Solonis, LLC September 2006 - July 2007
Ewing Solutions September 2005 - September 2006
Edupoint Educational Systems April 2005 - August 2005
Skills
Silverlight, C#, .NET, Visual Studio, XML, Web Design, Web Development, Web Services, Web Applications, Agile, Scrum, T-SQL, Agile Methodologies, AJAX, WCF, Microsoft SQL Server, ASP.NET, Mobile Applications, Drawing
Education
Arizona State University 2000 — 2004
B.S. in Computer Science, Engineering
Arizona State University 2000 — 2004
Minor in Music, Music
International Cruise & Excursions, Inc. March 2010 - Present
Accor Vacation Club January 2009 - October 2009
Marriott Vacation Club International March 2001 - December 2008
Kuhl Real Estate Services, LLC 2001 - 2005
TruGreen-Chemlawn January 1988 - February 2001
Skills
Strategic Planning, Budgeting, P&L Management, Process Improvement, Call Center, Budgets, Marketing, Sales Management, Call Centers, Leadership, Cross-functional Team..., Marketing Strategy, Resorts, Sales Process, Analytics, Management, Sales, Forecasting, Strategy, Training, Lead Generation, Selling, Team Building, Customer Satisfaction, Sales Operations, Customer Service, Leadership Development, Direct Marketing, Account Management, Employee Training
Education
Ball State University - College of Business 1988 — 1993
Bachelor of Science, Entreprenuership, Business Administration
Lebanon High School
Mater Dei High School
Arizona Biltmore January 2014 - Present
International Cruise & Excursions, Inc. July 2012 - June 2013
International Cruise & Excursions, Inc. September 2010 - July 2012
Skills
Account Management, Operations Management, Microsoft Excel, PowerPoint, Analysis, Problem Solving, Sales Operations, Hospitality Industry, Sabre, Amadeus GDS, Cruise Lines, Resorts, Hotels, Microsoft SQL Server, MySQL, SharePoint, Revenue Analysis, Forecasting, Brand Development, Brand Management, Customer Service, B2B, B2C, Financial Analysis, Financial Modeling, Key Account Management, Key Performance..., Lead Generation, Microsoft Office, Microsoft Word, Quality Control, Tourism, Data Analysis, Program Management, Hospitality
Education
Arizona State University 2000 — 2013
Arizona State University 2000 — 2003
Architecture
International Cruises and Excursions, Inc. July 2000 - Present
International Cruise & Excursions, Inc. April 2002 - March 2014
Close to My Heart February 2010 - January 2014
Gold Canyon Candle October 2008 - May 2010
International Cruise and Excursions, Inc. July 2001 - March 2002
International Cruises and Excursions, Inc. July 2000 - July 2001
Kyoto Bowl September 1998 - July 2000
Education
University of Phoenix 2011 — 2013
Master of Business Administration (M.B.A.), Small Business
University of Phoenix 2008 — 2010
BSIT, Web Development
International Cruise & Excursions, Inc. November 2013 - Present
PepsiCo - Pepsi Beverages Company February 2011 - June 2012
Pepsi Beverage Company January 2009 - February 2011
Florida State University September 2007 - January 2009
Hamlett & Associates June 1998 - April 2001
Skills
Leadership, Sales Operations, Sales, Human Resources, Customer Service, Consumer Products, Forecasting, Cross-functional Team..., Customer Retention, Inventory Management, Process Improvement, Strategic Planning
Education
Florida A&M University 1998 — 2008
Bachelor's degree, Business Administration and Management, General
International Cruise & Excursions, Inc. May 2015 - Present
Arrowhead Spinetts August 2004 - Present
Enghouse Interactive August 2011 - May 2015
Phoenix First Assembly October 2007 - August 2011
Skills
PowerPoint, Microsoft Office, Customer Service, Troubleshooting, System Administration, Microsoft Word, Training, Microsoft Excel, Outlook, Project Management, Time Management, Software Documentation, Networking, Leadership, Windows, Risk Analysis, Information Technology, Management, Cloud Computing
Education
Arizona State University 2009 — 2011
Bachelor of Arts (B.A.), Communication Studies
Paradise Valley Community College 2008 — 2009
Associate of Arts (A.A.)
Dial An Exchange - USA April 2010 - Present
International Cruise & Excursions, Inc. January 2006 - April 2010
Solutions at Sea (Division of ICE) October 2003 - January 2006
International Cruise & Excursions (ICE) August 2002 - October 2003
Worldcom 2000 - 2002
Skills
Product Management, Marketing Strategy, Email Marketing, Strategic Partnerships, Product Development, Strategic Planning, Strategy, Management, Start-ups, Market Research, Program Management, B2B, Business Development, Team Leadership, Leadership, Project Management, Product Marketing, Sales Management, Marketing Management, Sales, New Business Development, Marketing, E-commerce, Online Advertising, Social Media Marketing, Integration
Education
Baldwin Wallace University 1989 — 1994
Communications, Broadcasting
I.C.E. August 2003 - Present
International Cruise & Excursions, Inc. August 2003 - Present
Skills
Tourism, Hotels, Call Centers, Operations Management, Customer Satisfaction, Team Building, Customer Service, E-commerce, Forecasting, Management, Leadership, Budgets, Golf, Golf Resorts, Microsoft Excel, Account Management, Sales, Customer Retention
Education
Rio Salado College 2012 — 2016
Business Administration, Management and Operations
Paradise Valley Community College
International Cruise & Excursions, Inc. June 2015 - Present
SAQ 24 June 2006 - Present
Fleetgistics August 2014 - June 2015
Sears Holdings Corporation December 2013 - August 2014
Tekk Fusion June 2013 - October 2013
ActivEngage, Inc. October 2011 - June 2013
Planet Fitness January 2007 - July 2011
Skills
Recruiting, Customer Service, Management, Leadership, Customer Retention, Cold Calling, Team Building, Sales, Sales Process, Customer Satisfaction, Account Management, Training, Social Networking, CRM, Talent Acquisition, Coaching, Marketing, Time Management, Direct Sales, Networking, Temporary Placement, Employee Training, Salesforce.com, Automotive, New Hire Orientations, Relationship Building, Team Leadership, Business Development, Sourcing, Sales Management, Social Media Marketing, New Business Development, Consulting, Applicant Tracking..., Cross-functional Team..., Start-ups, Lead Generation, Selling, B2B, Building Relationships, Sales Operations, Process Improvement, Negotiation, Athletic Training, Personal Training, Strength & Conditioning, Relationship Management, Speed Training, Player Development
Education
The University of Memphis 1999 — 2003
Bachelor's Degree, Computer Science
National Personal Training Institute 2006 — 2006
Diploma, Personal Training and Nutrition
McNairy Central High School 1995 — 1999
High School
PetSmart Petshotel October 2014 - Present
UnitedHealthcare September 2012 - March 2013
Glendale Remote Encoding November 2008 - March 2010
Small Wonders Preschool January 2008 - November 2008
International Cruise & Excursions, Inc. August 2006 - January 2008
4-J's Excavating July 2005 - August 2006
Skills
Data Entry, Customer Service, 10 Key, Claims Processing, Telephone Skills, Video Editing, Content Development, Microsoft Excel, Insurance, Sales Management, Clerical Duties, Microsoft Office, Call Center, Retail, Merchandising, Inventory Control, Typing, Payment Processor
Education
Rio Salado Community College 2011 — 2013
Education
Glendale Community College 1998 — 2003
Theatre/Theater
Ironwood High School 1994 — 1998
Diploma
International Cruise & Excursions, Inc. March 2015 - Present
International Cruise & Excursions, Inc. August 2014 - March 2015
International Cruise and Excursions December 2012 - August 2014
Four Seasons Hotels and Resorts January 2012 - December 2012
Days Inn July 2011 - December 2011
Skills
Customer Satisfaction, Hotels, Resorts, Hospitality Industry
Education
Hanzehogeschool Groningen 2011 — 2011
One year of study abroad
Northern Arizona University 2008 — 2011
Bachelor of Business Administration (BBA), Hotel/Motel Administration/Management, Business Minor
CheapCaribbean.com October 2013 - Present
Cruise.com January 2011 - October 2013
International Cruise & Excursions, Inc. December 2006 - May 2011
Reply.com 2006 - 2007
Skills
Leisure Travel, Account Management, Travel Management, Vacation, Customer Satisfaction, Hotels, Leisure, Cruises, Direct Sales, Tourism, Sales Management, Travel Planning, Sales, Tour Operators, Online Marketing, Resorts, Event Management, Travel Technology, Online Travel, Adventure Travel, Galileo, Online Advertising
Education
Broome Community College 1975 — 1979
Associate of Science (AS), Clinical Laboratory Science/Medical Technology/Technologist
Binghamton North High School
Binghamton North High School
American Express March 2014 - Present
American Express August 2011 - March 2014
American Express October 2009 - August 2011
American Express September 2007 - October 2009
Incentive Logic 2006 - 2006
International Cruise & Excursions, Inc. 2005 - 2006
Continental Promotion Group 2004 - 2005
Delta Air Lines 1997 - 2004
American Airlines 1993 - 1997
Skills
Product Management, Global Strategy, Product Development, ewallets, ecommerce, Payment Service..., Payment Gateways, Credit Cards, Airlines, Payment Networks, E-commerce, Payments, Mobile Payments, Vendor Management, Analytics, Business Development, Payment Systems, Analysis, Program Management, Electronic Payments, Segmentation, CRM, Strategic Partnerships, Marketing, Pricing, Strategy, Management, B2B
Education
Thunderbird School of Global Management
Master of Business Administration (M.B.A.), International Finance
Florida Atlantic University
Bachelor's Degree, International Business
Glenn A. Nadell Consulting Services February 1995 - Present
Family Office (Confidential) February 1995 - Present
International Cruise & Excursions, Inc. January 2005 - March 2006
Sunrise Lifestyle Centers, LLC 2001 - 2004
Goldman Philanthropic Partnerships October 1999 - March 2001
Dearborn Wire and Cable, L.P. September 1996 - June 1998
Katten Muchin Rosenman November 1979 - February 1995
Skills
Mergers, Strategic Planning, Mergers & Acquisitions, Entrepreneurship, IPO, Business Strategy, Investments, Marketing Strategy, Private Equity, New Business Development, Executive Management, Employee Relations, Negotiation, Contract Negotiation, Start-ups, Budgets, Due Diligence, Venture Capital, Valuation, Real Estate, Business Development, Strategic Partnerships, Financial Analysis, Sales Management
Education
Rutgers, The State University of New Jersey-Newark 1974 — 1977
Juris Doctor, Law
University of Maryland College Park 1970 — 1973
B.A., Government & Politics
Livingston High School 1967 — 1970
Diploma
HonorHealth April 2015 - Present
Scottsdale Lincoln Health Network July 2010 - April 2015
International Cruise & Excursions, Inc. May 2006 - July 2010
Action Performance Companies December 2001 - April 2006
Skills
Graphics, Packaging, Adobe Creative Suite, Advertising, InDesign, Photoshop, Layout, Logo Design, Brand Development, Brochures, Direct Mail, Branding, Typography, Graphic Design, Illustrator, Marketing Strategy, Strategic Planning, Art Direction, Microsoft Office, Web Design, Branding
Education
Art Institute of Phoenix 1998 — 2000
Associate of Applied Science, Graphic Design
Phoenix College 1995 — 1997
Bachelor of Fine Arts (B.F.A.)
Upper Cervical Health Care September 2013 - July 2015
TEAM Referral Network March 2014 - March 2015
Besso Clinic of Chiropractic Inc. September 2010 - August 2013
Toastmasters International June 2012 - June 2013
International Cruise & Excursions, Inc. January 2010 - July 2010
Burbank Unified School District September 1995 - June 2000
Skills
Chiropractic, Health, Healthcare, Wellness, Fibromyalgia, Pediatrics, Healing, Nutrition, Headaches, Holistic Health, Wellbeing, Pain, Sports Injuries, Stress, Neck Pain, Back Pain, Alternative Medicine, Chronic Illness, Athletes, Physical, Nutritional Counseling, Pain Management, Fitness, Chronic Pain, Musculoskeletal, Spine, Sciatica, Low Back Pain, Migraine, Whiplash, Treatment, Functional Medicine, Arthritis, Natural Health, Insomnia, Spinal Decompression, Injury, Shoulder Pain, Allergy, TMJ, Manual Therapy, Prevention, Injury Rehabilitation, Corporate Wellness, Healthy Lifestyle, Treatments, Injury Prevention, Extremity Adjusting, Pregnancy, Rehabilitation
Education
Cleveland Chiropractic College 2003 — 2007
Doctorate, Chiropractic
Brigham Young University 1987 — 1994
Bachelor, Spanish, Business
International Cruise & Excursions, Inc. June 2015 - Present
GoldenBoy Creative December 2006 - July 2014
AIR Marketing October 2009 - June 2011
Car Toys September 2008 - September 2009
AIR Marketing January 2007 - September 2008
Martz Agency September 2003 - December 2006
HMI Marketing and Advertising November 2000 - September 2003
Action Performance Companies September 1998 - November 2000
Arizona Daily Star October 1997 - September 1998
Skills
Copywriting, Press Releases, Creative Direction, Proofreading, Editing, Copy Editing, Writing, Newsletters, Web Content, Blogging, Advertising, Broadcast, Radio, Direct Mail, Television, Marketing, Social Media, Brochures, Photography, Creative Writing, Brand Development, Digital Marketing, Online Advertising, Layout, SEO, Content Strategy, New Media, Interactive Marketing, Email Marketing, Creative Strategy, Online Marketing, Digital Strategy, Digital Media
Education
University of Arizona 1993 — 1998
BA, Journalism
Pure Vanity Spa August 2014 - Present
Phoenix Children's Hospital Foundation March 2015 - September 2015
The Joint Corp 2010 - 2014
Massage Envy Spa 2005 - 2011
Firestorm 247, LLC 2007 - 2008
Massage Elements 2006 - 2008
International Cruise & Excursions, Inc. 2004 - 2004
Capital Corporate & Trust Services 2002 - 2004
Skills
Brand Management, Brand Awareness, Creative Direction, Advertising, Marketing, Online Advertising, Copywriting, Digital Marketing, Integrated Marketing, Email Marketing, Social Media Marketing, Mobile Marketing, Management, Marketing Strategy, Direct Mail, Marketing Communications, Corporate Communications, Brand Development, Corporate Identity, Creative Strategy, Media Planning, Entrepreneurship, Direct Marketing, Online Marketing, Lead Generation, SEM, Media Buying, Trade Shows, Marketing Management, PPC, Corporate Branding, Market Planning, Interactive Marketing, Digital Strategy, Relationship Marketing, Google Analytics, Digital Media, Content Marketing, Website Development, Web Analytics, SEO, Strategic Partnerships, Google Adwords, Sponsorship, Branding & Identity, Customer Acquisition, Content Strategy, Advertising Sales, Product Marketing, Small Business
Education
Arizona State University 1992 — 1997
Bachelor's Degree, English
Adelphi University 1990 — 1992
International Cruise & Excursions, Inc. November 2014 - Present
Summerbay Resorts April 2013 - November 2014
Hilton Grand Vacations April 2012 - April 2014
Doorstep Delivery December 2012 - October 2013
Rolling Green Golf Club April 2010 - November 2010
The Ace Club April 2008 - September 2008
Grand Lakes Resort October 2007 - April 2008
Center for Advancement January 2005 - October 2007
Inverness Club April 2000 - October 2007
Bebley Enterprise May 2006 - April 2007
Skills
Maya, After Effects, Photoshop, Mudbox, Nuke, MS Office, Zbrush, Lighting, Rendering, Computer Graphics, Video Games, Drawing, Computer Animation, 3D Modeling, Animation, Character Animation, Storyboarding, Texturing, Final Cut Pro, Visual Effects, Motion Graphics, Modeling, Digital Painting, 3D rendering, Video Editing, Compositing, UV mapping, Game Design, Graphic Design, Post Production, Telephone Skills, Sales, InDesign, UV Mapping, ZBrush
Education
Full Sail University 2009 — 2012
Bachelor of Arts, Computer Animation
Central Catholic & Robert S. Rogers High School 2000 — 2004
Diploma, General Studies
My Smart Security August 2015 - Present
International Cruise & Excursions, Inc. January 2014 - May 2015
SunTrust April 2013 - January 2014
It's Just Lunch October 2012 - April 2013
CenturyLink Business April 2009 - April 2012
Skills
Sales, New Business Development, Marketing, Team Building, Customer Service, Coaching, Account Management, Strategic Planning, Entrepreneurship, Marketing Strategy, Retail, Pricing
Education
University of Phoenix 2011 — 2014
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
John C Calhoun State Community College 2007 — 2012
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
International Cruise & Excursions, Inc. January 2014 - Present
International Cruise and Excursions June 2011 - December 2014
SkyMall 2007 - June 2011
SkyMall 2003 - 2006
SkyMall, Inc - TvGuide 2000 - 2003
SkyMall 1996 - 1999
Education
Thunderbird School of Global Management 2009 — 2011
MBA, Global Management
Arizona State University - W. P. Carey School of Business 2004 — 2007
BS in Finance, BS in Management
International Cruise & Excursions, Inc. January 2012 - September 2015
Fader Higher Management, Inc. April 2007 - July 2011
Resort Suites of Scottsdale, Inc. September 2000 - January 2007
Desert Mountain Properties June 1998 - February 2000
PGA Tour Golf Course Properties June 1990 - June 1998
Tournament Players Club of Scottsdale August 1986 - June 1998
Skills
Financial Reporting, Accounting, CPA, Internal Controls, General Ledger, Financial Statements, Forecasting, GAAP, Cash Management, Accounts Receivable, Accruals, Accounts Payable, Revenue Recognition, Income Statement, Fixed Assets, Financial Statement..., Banking Relationships, Planning Budgeting &..., Sales & Use Tax..., Internal Audit, Physical Inventory
Education
University of Missouri-Columbia 1975 — 1979
Bachelor of Science in Business Administration, Accounting
International Cruise & Excursions, Inc. January 2015 - Present
International Cruise and Excursions, Inc. August 2014 - January 2015
John Muir Middle School March 2014 - June 2014
Sunshine Preschool March 2013 - April 2014
Herbert Hoover High School August 2013 - February 2014
County of Los Angeles Dept. of Coroner July 2012 - December 2012
International Cruise and Excursions, Inc. August 2011 - December 2012
International Cruise and Excursions, Inc. November 2006 - 2011
International Cruise and Excursions, Inc. October 2005 - November 2006
Skills
Social Media, Event Planning, Marketing Communications, Copy Editing, Editing, Creative Writing, Event Management, Customer Service, Screenwriting, Human Anatomy, Anthropology, Teaching, English Teaching, Teaching Reading, Teaching Writing, Online Brand Building, Online Reputation...
Education
University of Southern California 2013 — 2014
Master of Arts (M.A.), Secondary Education and Teaching
Arizona State University 2005 — 2011
Bachelor of Arts, English, Creative Writing
Arizona State University 2005 — 2011
Bachelor of Arts, Physical Anthropology
Grafted Magazine October 2013 - Present
GameStop October 2013 - January 2014
International Cruise & Excursions, Inc. May 2013 - August 2013
Goodwill Industries International December 2012 - March 2013
Childcare Services September 2003 - November 2012
Skills
Photoshop, English, Windows, Microsoft Word, HTML, Training
Education
Homeschool 2001 — 2012
Diploma, General Studies
Mesa Community College
English Language and Literature, General
International Cruise & Excursions, Inc. September 2014 - Present
Verengo Solar May 2013 - September 2014
American Express 2003 - 2012
Honeywell Aerospace January 1997 - June 2003
American Airlines December 1995 - December 1997
Skills
Relationship Management, Call Centers, Financial Services, Project Management, Leadership, Management, Customer Experience, Process Improvement, Business Analysis, Strategic Planning, PMO, BPO, Vendor Management, Strategic Partnerships, Customer Retention, Change Management, Strategy, Analysis, Customer Satisfaction, Outsourcing, Program Management, CRM, Business Process..., Operations Management, Sales, Training, Business Development, Business Transformation, Cross-functional Team..., Business Strategy, New Business Development, Product Management, Performance Management
Education
Western International University 1999 — 2001
Master's degree, International Business
Arizona State University 1990 — 1995
Bachelor’s Degree, Logistics, Materials, and Supply Chain Management, 3.8
International Cruise & Excursions, Inc. March 2015 - Present
GLOBAL TRANZ February 2014 - March 2015
International Cruise and Excursions July 2011 - February 2014
International Cruise and Excursions July 2011 - February 2014
Arizona State University June 2012 - December 2012
Skills
Training, Sales, Team Building, Sales Presentations, Team Leadership, Call Centers, Sales Management, Customer Experience, Time Management, Cold Calling, People Skills, Coaching, Presentations, Communication, Customer Support, Supervising, Job Coaching, Sales Operations, Direct Sales, Freight, Logistics, Account Management, LTL, FTL, 3PL
Education
Arizona State University 2012 — 2014
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Scottsdale Community College 2010 — 2012
Associate's degree, Business, Management, Marketing, and Related Support Services
LandCorp Property Maintenance July 2014 - Present
International Cruise & Excursions, Inc. March 2010 - July 2014
Skills
Sales, Management, Communication, Negotiation, Contract Negotiation, New Business Development, Property Management, Sales Management, Project Management, Team Leadership, Customer Service, Marketing, Business Development, B2B, Hospitality Industry, Hotels, Hospitality Management, Team Building, Hospitality
Education
Western International University 2010 — 2012
Master of Business Administration (M.B.A.)
Northern Arizona University 1997 — 2000
Bachelor of Arts (BA), Criminology
International Cruise & Excursions, Inc. July 2015 - Present
Leaders In Action March 2014 - Present
The North Central Group January 2013 - September 2013
Hilti September 2010 - September 2012
Ford Motor Company July 1976 - June 2006
Skills
Customer Service, Sales, Marketing, Sales Management, Marketing Strategy, Customer Satisfaction, Team Building, Contract Negotiation, Leadership, Account Management, Forecasting, Inventory Management, Operations Management, Musical Theatre, Dance, Teaching, Supply Chain, Supply Chain Management, Event Management, Strategic Planning, Training, Event Planning, Management, Trade Shows
Education
Oklahoma 2009 — 2010
Alternative Education Certification, Tulsa, OK, Business, License, June 2010
Michigan Technological University 1972 — 1976
B.S.B.A., Marketing, 2.8
Gift of Life Bone Marrow Foundation July 2015 - Present
University of Rhode Island July 2015 - Present
International Cruise & Excursions, Inc. July 2015 - Present
Alpha Epsilon Pi June 2015 - Present
Skills
Microsoft Office, Social Media Marketing, Customer Service, Social Networking, Event Planning, Leadership, Time Management, Microsoft Word, Research, Public Speaking, Microsoft Excel, Marketing
Education
University of Rhode Island 2014 — 2018
Marketing
West Orange High School 2010 — 2014
WebPublishingAssociates.com 2005 - Present
International Cruise & Excursions, Inc. 2011 - 2013
Apple 2009 - 2010
IPOWER 2008 - 2009
Best Buy 2005 - 2007
Video Island 2002 - 2005
Skills
Information Technology, IT Service Management, IT Strategy, Help Desk Support, Mobile Internet, Internet Services, Internet Explorer, Internet Troubleshooting, Internetworking, Web Design, Web Development, Web Services, Web Applications, Web Analytics, Web Content, Web 2.0, Website Development, Web Content Management, Web Project Management, Microsoft Exchange, Microsoft Excel, Microsoft Publisher, Publishing, Publications, Graphic Design, Logo Design, Product Design, User Interface Design, Instructional Design, New Business Development, Business Development, Product Development, Organizational..., Economics, Marketing, Marketing Strategy, SEO, E-commerce SEO, eCommunications, Telecommunications, Telephone Skills, Customer Service, Customer Satisfaction, Customer Relations, Customer Retention, Customer Experience, Customer Insight, Customer Support, Customer Engagement, Mobile Devices
Education
Western Connecticut State University
Computer Science
Rio Salado College 2010 — 2012
Computer and Information Sciences and Support Services
Citizens' High School 2001 — 2005
Foundation degree, General Studies, 12
Zenefits 2015 - Present
American Management Property Services September 2009 - Present
International Cruise & Excursions, Inc. April 2013 - July 2015
Saks Fifth Avenue OFF 5TH February 2013 - March 2015
Skills
Negotiation, Team Building, Sales, Team Leadership, Sales Management, Leadership, Program Management, Strategic Planning, Marketing, Marketing Strategy, Customer Service, Account Management, Public Speaking, Microsoft Office, Microsoft Excel, Management, New Business Development, Sales Operations, Salesforce.com
Education
Grambling State University 2001 — 2006
Bachelor's degree, Real Estate Development
Pattonville
International Cruise & Excursions, Inc. July 2012 - Present
Sephora October 2006 - January 2012
Pegasus Solutions April 2004 - October 2006
Skills
Operations Management, Microsoft Office, Microsoft Excel, Microsoft Word, Photoshop, Illustrator, QuarkXPress, Hotels, Budgets, Customer Satisfaction, Customer Service, Event Planning, Time Management, Inventory Management, Training, Sales, Leadership
Education
University of Phoenix 2008 — 2012
International Bussines Degree, International Business
Alcolins Graphic Design School
Associate's degree, Graphic Design
International Cruise & Excursions, Inc. June 2012 - Present
Discover Financial Services January 2011 - June 2012
Skills
Customer Service, Peer Mentoring, Sales, Travel, Hotel Booking, Cruise Booking, Travel Protection Sales, Event Management, Event Planning, Hospitality
Education
Scottsdale Community College 2014 — 2016
Hotel, Motel, and Restaurant Management
Sunrise Mountain High School 2007 — 2009
High School Diploma, General Studies
International Cruise & Excursions, Inc. June 2015 - Present
Hilton resorts October 2014 - April 2015
Holiday inn Club Vacations May 2014 - October 2014
Wyndham Vacation Ownership May 2010 - May 2014
Space Coast Credit Union February 2009 - March 2010
Dollar Rent a Car February 1995 - February 2001
Skills
Hotels, Marketing, Negotiation, Training, Sales Management, Social Media Marketing, Marketing Strategy, Strategic Planning, Hotel Management, Hospitality, Sales, Customer Satisfaction, Customer Service, Budgets, Hospitality Management, Tourism, Resorts, Team Building, Hospitality Industry, Leadership, Management, Online Marketing, Recruiting, Contract Negotiation, Direct Sales
Education
Coastal Carolina University 1998 — 1998
None, Bisiness communications
McDowell Technical Community College 1994 — 1995
Transfered, General Studies
McDowell High School 1990 — 1994
Graduated, General Studies
Horry Georgetown Community College
Associate's degree, Associates of Arts
TLK Group, LLC July 2015 - Present
Neutron Industries May 2015 - July 2015
International Cruise & Excursions, Inc. July 2014 - June 2015
Brookstone November 2014 - February 2015
CUTCO Cutlery June 2014 - February 2015
Subway January 2014 - August 2014
Nice's Diner January 2009 - January 2014
Skills
Sales, Phone Etiquette, Sales Management, Direct Sales, Technical Product Sales, Product Marketing, Floor Cleaning, Window Cleaning, Professional Cleaning, Sales Presentations, Sandwiches, Food Safety, Food & Beverage, Science, Smartboard, Customer Service, Social Media, Computer Hardware, Internet Explorer, Outlook, Microsoft Word, Microsoft Excel, Supervision, Supervisory Skills, Team Leadership, Teamwork, Team Building, Team Management, Quick Study, Account Management, Customer Satisfaction, Marketing Strategy, Marketing, Leadership, Cold Calling, Time Management, Training, Management, New Business Development
Education
Rio Salado College 2014 — 2015
Associate's degree, General Studies
Salem High School 2010 — 2014
Core 40, General
International Cruise & Excursions, Inc. October 2011 - Present
Associated Billing Services December 2010 - March 2011
Travelworks August 1998 - May 2003
American Express Global Business Travel August 1997 - August 1998
Skills
Sales, Customer Service, Management, Training, Business Travel, Leisure Travel, Amadeus GDS, Sabre, Medical Billing, Medical Terminology, ICD-9, Hotels, Car Rental, Cruises, Tourism, Hotel Booking, Amadeus, Airlines, GDS, Airline Ticketing, Travel, Travel Management, Hospitality, Vacation, Team Leadership, Travel Planning, Online Travel
Education
Everest College-Phoenix 2008 — 2009
Medical Insurance Specialist/Medical Biller, Medical Insurance Specialist/Medical Biller, 4.0
American Express Travel School 1997 — 1997
American Express Travel School, Travel Counseloor, 4.0
Telgian Corporation March 2015 - Present
International Cruise & Excursions, Inc. October 2014 - March 2015
International Cruise and Excursions, Inc. July 2012 - October 2014
JPMorgan Chase October 2011 - July 2012
Miami-Jacobs Career College April 2011 - September 2011
Skills
Employee Relations, Recruiting, Human Resources, Onboarding, Training, Leadership, New Hire Orientations, Employee Benefits, Interviews, Applicant Tracking..., Payroll, Benefits Administration, FMLA, Employment Law, Data Analysis, Client Relationship..., Document Management, Employee Management, Americans with..., Organizing, HR Management, HR Project Management, HRIS, HR Analytics, Personnel Management, Policy
Education
University of Phoenix 2012 — 2013
MBA
University of Phoenix 2008 — 2011
Bachelors, Psychology
CAHS 2001 — 2005
International Cruise & Excursions, Inc. December 2014 - Present
Invexi October 2013 - August 2014
Choice Hotels International May 2013 - August 2013
Skills
jQuery, XHTML, CSS, HTML 5, Web Development, Photography, Front-end, JSON, Zend Framework, Web Design, Facebook API, Graphic Design, Web Standards, AJAX, LAMP, Node.js, HTML5
Education
Arizona State University 2011 — 2013
Bachelor of Science (BS), Computer Science
International Cruise & Excursions, Inc. September 2015 - Present
Miracle Software Systems, Inc 2014 - September 2015
Dingle House April 2013 - March 2014
David's Bridal February 2013 - June 2013
Skills
Event Management, Fashion, Event Planning, Facebook, Social Media Marketing, Social Networking, Merchandising, Social Media, Public Relations, Marketing, Retail, Marketing Communications, Trade Shows, Advertising, Blogging, Weddings, Sales, Marketing Strategy, Time Management, Online Marketing, Customer Service, Press Releases
Education
Indiana University East 2014 — 2016
Ball State University 2008 — 2011
Bachelor's degree, Communication and Media Studies
Longbow April 2012 - Present
International Cruise & Excursions, Inc. October 2013 - April 2015
Grand Pacific Resorts, Hilton Grand Vacations Club at MarBrisa December 2012 - December 2013
Connextions October 2011 - December 2012
Marriott Vacation Club International April 1996 - April 2012
Skills
Budgeting, Policy, Operational Efficiency, Strategic Planning, Telemarketing, Forecasting, Call Center, Team Building, Cost Containment, Outbound, Inbound, Coaching, Problem Solving, Planning, P&L, Change Management, Operations Management, Mentoring, P&L Management, Compliance, Team Leadership, Cross-functional Team..., Leadership Development, Organizational..., Sales Management, Performance Management, Business Strategy, New Business Development, Process Improvement, Fundraising, Program Management, Budgets, Call Centers, Recruiting, Leadership, Customer Retention, Training, Sales Operations, Hiring, Direct Sales, Management, Sales, Business Planning, Outsourcing, Analysis, Talent Management, Customer Satisfaction, Executive Management, Account Management, CRM
Education
California State University-Fresno 1978 — 1979
Master's degree study, Public Administration, Business
California State University-Fresno 1974 — 1976
Bachelor of Science, Criminalistics
College of the Sequoias 1972 — 1974
AA, Sociology
International Cruise & Excursions, Inc. July 2015 - Present
International Cruise & Excursions, Inc. May 2015 - July 2015
Crocs, Inc April 2013 - October 2014
Skills
Customer Service, Sales, Training, Team Building, Retail, Research, Social Media
Education
Arizona State University 2011 — 2015
Bachelor of Science (BS), Sociology
International Cruise & Excursions, Inc. April 2013 - Present
International Cruise & Excursions, Inc. January 2015 - July 2015
Old School Tradesmen 2012 - 2013
Blockbuster November 2009 - April 2011
Skills
Customer Service, Product Marketing, Sales, Inventory Management, Retail, Customer Satisfaction, Microsoft Office, Training, Microsoft Excel, Visual Merchandising, PowerPoint, Research, Outlook
Education
Arizona State University 2009 — 2012
Bachelor of Interdisciplinary Studies, Business/Art History
Jaxs Photography 2000 - Present
Republic Services Inc November 2009 - August 2015
Interactive Sites March 2008 - January 2009
International Cruise & Excursions, Inc. July 2007 - March 2008
Vcommerce Corporation (now Channel Intelligence) February 2002 - July 2007
Skills
Photography, Web Analytics, Project Management, Adobe Creative Suite, SharePoint, Web Development, Social Media, Google Analytics, Dreamweaver, WordPress, CMS, Microsoft Office, Image Editing, Quality Assurance, SEO copywriting, SEO, Advertising, User Experience, TFS, Web Applications, Photoshop, Bugzilla, Digital Media, Social Networking, Digital Photography, Usability, Information Technology, Photo Editing, Client Relations, Content Management..., Intlock CardioLog, Cisco WebEx, Corporate Website..., Content Development, Data Center Relocation, Agile & Waterfall..., Microsoft Project, Content Strategy, Copy Editing, Client Services, Knowledge Transfer, Image Manipulation, SharePoint..., Cross-cultural Teams, Mobile Technology, Mobile Applications, Enterprise Content..., Content Management, Management, Leadership
Education
Grand Canyon University 2000 — 2002
BA, Graphic Design, Photography, 3.7 GPA
Arizona State University 1997 — 1999
Hugh Downs School of Communication
Glendale Community College 1994 — 1997
AA, Graphic Design
Cactus High School 1990 — 1994
Diploma, High School studies
International Cruise & Excursions, Inc. December 2014 - Present
Eva Britt Design August 2008 - December 2014
The ZaneRay Group February 2010 - August 2010
Vcommerce April 2007 - August 2008
azcentral.com / The Arizona Republic November 2003 - April 2007
Pointe Hilton Resorts & Flachman Communications September 2002 - November 2003
Sawyer Design Associates January 2002 - September 2002
Aquent and Communications Collaborative March 2001 - December 2001
Forrester Research August 1998 - February 2001
Ideascape, Inc. June 1997 - June 1998
Skills
Graphic Design, Web Design, E-commerce, Logo Design, HTML, Copywriting, SEO, Email Marketing, Affiliate Marketing, Illustrator, Illustration, User Interface Design, Adobe Creative Suite, CSS, Photoshop, Advertising, InDesign, Photography, Website Development, Facebook, Brochures
Education
Wellesley College 1993 — 1997
Bachelor of Arts, Art History & Studio Art (Double Major), Cum Laude
Massachusetts Institute of Technology 1996 — 1997
n/a, Media Arts
Université de Provence (Aix-Marseille I) 1995 — 1996
Art History, Medieval Art, French Literature, Islamic Art, Translation
International Cruise & Excursions, Inc. June 2015 - Present
Frank Lowe Rubber & Gasket April 2014 - June 2015
Adecco November 2010 - April 2014
Adecco November 2007 - November 2010
Adecco Engineering & Technical August 2004 - November 2007
Adecco April 2002 - August 2004
Skills
Full-cycle Recruiting, Sourcing, Permanent Placement, Recruiting, Job Search, Human Resources, Applicant Tracking..., Contract Recruitment, SDLC, Interviews, Temporary Placement, Talent Acquisition, Temporary Staffing, Career Counseling, Talent Management, Management, Employee Relations, College Recruiting, Recruitment Advertising, Internet Recruiting, Staffing Services, Onboarding, Executive Search, Technical Recruiting, Benefits Negotiation, Screening Resumes, Hiring, New Hire Orientations, Screening, IT Recruitment, HR Consulting
Education
University at Buffalo
BA, English
International Cruise & Excursions December 2012 - Present
International Cruise & Excursions Inc. August 2012 - December 2012
International Cruise & Excursions Inc May 2006 - August 2012
International Cruise & Excursions, Inc. January 2006 - July 2012
Skills
Call Center, Sales, Account Management, Sales Management, Customer Service, Team Building, Sales Process, Lead Generation, Coaching, Management, Customer Satisfaction, Training, Sales Operations, Forecasting, Team Leadership, Process Improvement, Operations Management, Call Centers, Budgets, Microsoft Excel, Social Networking, Direct Sales, B2B, New Business Development, Customer Retention, Salesforce.com, Leadership, Customer Experience, Marketing, CRM, Business Development, Start-ups, Marketing Strategy, Cold Calling, Email Marketing, Selling, Online Advertising, Negotiation, Business Planning, Strategic Partnerships, Trade Shows, Strategic Planning, Online Marketing, Social Media Marketing, Hospitality, Contract Negotiation, E-commerce
Education
Glendale Community College 1981 — 1985
Business Administration and Management, General
InEight Inc. May 2015 - Present
International Cruise & Excursions, Inc. June 2014 - May 2015
Asset Acceptance May 2009 - November 2012
Skills
Key Account Management, Credit, Credit Analysis, Banking, Loans, FDCPA, Mortgage Banking, Financial Services, Call Centers, Credit Cards, Credit Risk, Finance, Portfolio Management, Mortgage Lending, Financial Analysis, Leadership, Sales Management, Team Building, Process Improvement, Risk Management, Underwriting, Customer Service, Foreign Languages
Education
Arizona State University 2013 — 2015
BIS in Economics and International Business, Economics and International Business
Arizona State University 2012 — 2015
Bachelor's degree in Economics and International Businees, Economics and International Business
International Cruise & Excursions, Inc. February 2015 - Present
Stanley Wyzansky and Associates Process Servers December 2011 - Present
DirectBuy of Boston North March 2008 - November 2014
Gold's Gym, Tewksbury, MA 2000 - 2007
ITS Intertek Services (div. of Intertek) 1998 - 2000
Skills
Contract Negotiation, Customer Service, Public Speaking, Retail, Real Estate, Sales, Recruiting, Inventory Management, Sales Management, Management, New Business Development, Team Building, Marketing, Process Scheduler, Negotiation, Selling, Social Media Marketing, Team Leadership, Strategic Planning, Direct Sales, Account Management, Marketing Strategy, Training, Coaching, Business Development, Sales Process
Education
Univ. of Massachusetts/Amherst
BBA, Finance and Economics
University of Massachusetts, Amherst
Bachelor of Business Administration (BBA), Finance and Economics
International Cruise & Excursions, Inc. 2014 - Present
American Document Preparation January 2012 - April 2014
Global Alliance Real Estate Inc. February 2010 - 2014
Body By Vi Visalus January 1999 - 2013
Carnival Cruise Lines February 2005 - December 2008
Safeway March 2000 - November 2004
The Home Depot February 1993 - December 2000
Skills
Entrepreneurship, Real Estate, Management, Sales, Small Business, Marketing, Short Sales, Retail, Training, Foreclosures, Customer Service, Negotiation, Start-ups, Strategic Planning, Investment Properties, Public Speaking, Business Development, Property Management, Social Media, Contract Negotiation, Lease Options, Social Media Marketing, Residential Homes
Education
Strayer University-Maryland 2009 — 2010
Certificate, Business Administration
NouveauRiche University 2006 — 2009
2 yr Certification, Investing/Business Ownership
Arizona school of Real Estate 1998 — 1999
residential liscense, residential sales amd marketing
Masters Institute 1990 — 1991
Certificates, Basic Networking; C C++ Basic Programming on Unix/Xenix platforms & Intro to Windows 2.0, College was bought out and converted to a hardware based networking platform
Evergreen Valley College 1987 — 1989
Associates, Small Business Management & Sports Science
Film and Television Commercial Production Freelance January 2008 - Present
Mandeville Films Inc. March 2014 - December 2014
International Cruise & Excursions, Inc. February 2010 - October 2014
University of Phoenix 2007 - 2008
Skills
Final Cut Pro, Video Production, Film Production, Adobe Creative Suite, Logic Pro, Camera Operation, Microsoft Office, Final Draft Pro, Music Production, Music Videos, Short Films, Feature Films, Camera Assistant, Film Producer, Creative Writing, Assistant Directing, Video, Television, Film, Video Editing, Screenwriting, Entertainment, Camera, Film Direction
Education
Scottsdale Community College 2000 — 2006
Associate of Arts (AA), Film/Cinema/Video Studies
International Cruise & Excursions, Inc. July 2014 - Present
International Cruise & Excursions, Inc. (ICE) December 2013 - Present
DeVry Education Group July 2010 - November 2013
Max Broock Realtors June 2008 - June 2010
Skills
Training, Leadership, Event Planning, Public Speaking, Admissions, Marketing, Student Affairs, Customer Service, Enrollment Management, Student Recruiting, Higher Education, Resume Writing, Social Media, Recruiting, Social Networking, Adult Education
Education
Oakland University 2003 — 2007
Bachelor's Degree, Communication, General
International Cruise & Excursions, Inc. September 2014 - Present
New Age Horticulture Inc. January 2010 - Present
Walt Disney World 2012 - August 2014
Marriott Vacation Club International April 1999 - August 2012
Marriott Vacation Club International February 2002 - February 2012
Marriott Vacation Club February 2002 - January 2003
Marriott Vacation Club September 1999 - February 2002
MARRIOTT VACATIONCLUB INTERNATIONAL January 1999 - January 2002
Skills
Call Center, Business Planning, Business Strategy, Timeshare, Resorts, Hospitality, Hospitality Industry, Hotels, Tourism, Telemarketing, Marketing Operations, Fractional Ownership, Call Centers, Sales Management, Leadership, Start-ups, New Business Development, Training, Marketing, Team Building, Sales, Selling, Management, Customer Service, Sales Process, Sales Operations, Coaching, Sales Presentations, Marketing Management, Marketing Strategy, Advertising, Customer Satisfaction, Budgets, Direct Sales, Market Planning, Lead Generation
Education
Ohlone College 1990 — 2003
business management
royal oak shrine 1985 — 1988
International Cruise & Excursions, Inc. July 2015 - Present
Regional Hispanic Chamber of Commerce March 2014 - Present
Epitech November 2013 - December 2013
Skills
Leadership, Teamwork, Team Leadership, Microsoft Office, PowerPoint, Public Speaking, Microsoft Excel, Microsoft Word, Customer Service, Event Planning
Education
California State University-Long Beach 2011 — 2014
Université Paris X Nanterre 2013 — 2013
French Studies and Psychology
International Cruise & Excursions, Inc. April 2011 - Present
93.9 KMGN-FM, "The Mountain of Classic Rock", Flagstaff, Arizona January 1997 - January 2000
Skills
Technical Recruiting, Applicant Tracking..., Interviews, Recruiting, Leadership, Training, Team Building, Sales, Human Resources, Strategic Planning, Talent Acquisition, Talent Management
Education
Northern Arizona University
Bachelor Of Science, Communications
International Cruise & Excursions, Inc. April 2015 - Present
Signarama Fairfield, NJ May 2014 - April 2015
DiningOut Magazine NJ January 2013 - February 2014
Fat Cat Consulting January 2008 - December 2012
Xcite Brands December 2005 - December 2007
Fat Cat Promotions June 2000 - December 2005
Track Data Corp September 1998 - November 1999
MuffinHead Productions March 1996 - September 1998
College Discount Cards January 1992 - January 1996
Skills
Promotions, Event Management, Guerrilla Marketing, Promoting, Sampling, Brand Development, Integrated Marketing, Marketing Strategy, Advertising, Direct Marketing, Social Media Marketing, Public Relations, Account Management, Product Marketing, Start-ups, Strategy, New Business Development, Market Planning, Online Marketing, Digital Marketing, Social Networking, Entrepreneurship, Negotiation, Social Media, Sales, Online Advertising, Marketing, Marketing Communications, Sponsorship, Digital Strategy, Brand Management, Strategic Planning, Business Development, Leadership, Strategic Partnerships, Relationship Marketing, SEM, Lead Generation, SEO, Creative Direction, Copywriting, Facebook, PPC, New Media, Digital Media, Mobile Marketing
Education
County College of Morris 2010 — 2011
Certificate, Web Development, 3.8
County College of Morris 2010 — 2011
Certificate, Multimedia Design, 3.8
County College of Morris 2010 — 2011
Certificate, Information Security, 3.8
Roger Williams University 1988 — 1992
Bachelor of Science, Business Administration and Management, General, 2.8
International Cruise & Excursions, Inc. October 2014 - Present
The Resident Group July 2005 - March 2012
The Resident Group July 2005 - March 2012
The Resident Group July 2005 - March 2012
The Resident Group July 2005 - March 2012
WapperJaw Photography January 2010 - January 2012
WapperJaw Photography January 2010 - January 2012
Skills
Microsoft Office, Online Journalism, Adobe Creative Suite, Content Managed Websites, Journalism, Time Management, Corel Draw, English, Portuguese, Copywriting, InDesign
Education
Universidade do Algarve 2001 — 2006
Licenciatura em Ciências da Comunicação / Honours Degree in Communication Sciences: Journalism
International Cruise & Excursions, Inc. December 2014 - Present
Fusion Sign and Design November 2014 - December 2014
HomeSmart Real Estate April 2013 - November 2014
HomeSmart April 2011 - April 2013
MEB Management Services August 2007 - January 2011
Wells Fargo Home Mortgage October 2000 - July 2006
Meadows Office Furniture February 1998 - October 2000
Skills
Customer Service, Event Planning, Property Management, Real Estate, Real Estate Transactions, Residential Homes, Selling, Relocation, Contract Negotiation, Luxury, First Time Home Buyers
Education
Paul Smith's College 1995 — 1997
Associates
International Cruise & Excursions, Inc. September 2015 - Present
Revana September 2013 - May 2015
Southwest Network May 2012 - September 2013
Arizona Diamondbacks October 2010 - September 2011
SNR Denton May 2004 - October 2008
NCAA/National Youth Sports Program August 1987 - July 1999
Skills
Nonprofits, Behavioral Health, Onboarding, Organizational..., Coaching, Training, Leadership Development, Employee Relations, HRIS, Human Resources, Program Development, Recruiting, Non-profits, Leadership
Education
Hampton University 1980 — 1983
Mathematics and Computer Science
GlobalMed Telemedicine February 2015 - Present
International Cruise & Excursions, Inc. July 2014 - February 2015
High Speed Interconnects May 2013 - July 2014
Integra LifeSciences/ previously Omni-Tract Surgical August 2005 - November 2012
Twin City Die Castings 2001 - 2003
Industrial Fabrics Association International 1998 - 2000
Skills
Sarbanes-Oxley Act, Variance Analysis, Internal Controls, Financial Reporting, Accounting, Process Improvement, Medical Devices, General Ledger, Financial Analysis, Payroll, GAAP, Inventory Management, Financial Accounting, Budgets, Cash Flow, Internal Audit, Accounts Receivable, Continuous Improvement, Leadership, Business Planning, Managerial Finance, Accounts Payable, Finance, Invoicing, Mergers & Acquisitions, ERP, Management, US GAAP
Education
Globe University-Woodbury
Bachelor of Science Degree
Globe University-Woodbury
Bachelor of Business Administration (BBA)
Bank of America 2007 - Present
International Cruise & Excursions, Inc. 2004 - 2007
Power Through People (PTP) Consulting 1998 - 2004
Right Management 1996 - 1998
Avnet Technology Solutions 1995 - 1996
American Express 1991 - 1995
Skills
Needs Analysis, Training Delivery, Instructional Design, Captivate, Blended Learning, Learning Management..., Leadership Development, Performance Consulting, ADDIE, Coaching
Education
Arizona State University
Master's Degree
University of California, Irvine
Bachelor's Degree
RevGen Consulting LLC February 2015 - Present
International Cruise & Excursions, Inc. May 2014 - Present
TSI Brands 2015 - 2015
TSI Brands 2015 - 2015
International Cruise & Excursions, Inc. September 2010 - April 2014
RevGen Consulting LLC August 2008 - January 2012
TEN: The Enthusiast Network January 2010 - September 2010
Innovation Ads September 2008 - January 2010
TDI January 2007 - May 2008
TeleDirect International Inc January 2005 - January 2007
Skills
Sales Operations, B2B Marketing, Sales, Direct Sales, Management, SEO, Product Development, E-commerce, Sales Management, Marketing, CRM, Strategy, Business Development, Lead Generation, B2B, Online Advertising, New Business Development, Call Centers, Solution Selling, Advertising, Forecasting, Leadership, Operations Management, Start-ups
Education
Western International University 2005 — 2008
MBA, Marketing
Arizona State University & Western International University 2002 — 2005
BS, Business
Embry Riddle Aeronautical University 1992 — 1994
BS, Electrical Engineering
International Cruise & Excursions, Inc. May 2015 - Present
Skills
Business Requirements, Business Case, Vendor Relations, Team Building, Sustainable Development, Management, Software Documentation, Program Management, PMO, Business Analysis, Scope Management, SDLC, Integration, Project Planning, Project Management, PMP, Quality Assurance, SharePoint, Negotiation, Technical Requirements, Business, Vendor Management, Process Optimization, Agile Methodologies, Agile Project Management, Aircraft, Airlines, Analysis, Contract Negotiation, IT Management, IT Strategy, Leadership, MS Project, Process Improvement, Project Portfolio..., Requirements Analysis, Resource Management, System Administration, Training, Visio, Operations Management, Business Process..., Cross-functional Team..., Project Delivery, Requirements Gathering, Software Project...
Education
University of Phoenix 2005 — 2008
Bachelor of Science (B.S.), Information Technology
International Cruise & Excursions, Inc. August 2013 - Present
Skin 2 Skin Care January 2013 - Present
Abate Skincare September 2007 - Present
John Abate International January 2000 - September 2007
Skills
Sales Management, Entrepreneurship, Marketing Communications, Online Advertising, Product Development, Retail, Market Research, Social Media, Marketing, Marketing Strategy, Social Media Marketing, New Business Development, Management, Team Building, Product Marketing, Sales, Leadership, Brand Development, Negotiation, Trade Shows, Advertising, Inventory Management, B2B, Customer Service, Budgets, Start-ups, Market Planning, Direct Sales, Small Business
Education
Arizona State University 1996 — 1999
Bachelors, Business & Communications
Texas Tech University
Raven Ink Consulting May 2015 - Present
International Cruise & Excursions, Inc. January 2003 - May 2015
Minisoft Inc January 2003 - May 2015
iBASEt September 1999 - February 2002
Telecom Solutions, Inc. November 1997 - September 1999
Opel November 1995 - September 1997
Hughes Avicom International August 1994 - November 1995
Hughes Aircraft Company September 1990 - July 1994
Pilkington September 1985 - March 1990
OCA Applied Optics 1990 - 1990
Skills
Operations Management, Team Leadership, New Business Development, Strategic Planning, Program Management, Business Strategy, Contract Negotiation, Start-ups, Management, Product Development, Team Building, Leadership, Marketing, Training, Marketing Strategy
Education
Southwestern University School of Law 1990 — 1994
JD, IP and Admin Law
Loyola Marymount University 1983 — 1987
MBA, Marketing
University of Southern California 1976 — 1981
BS, Physics
Glendale High School 1973 — 1976
Valedictorian & National Merit Semi-Finalist (99.9%)
Column5 Consulting October 2014 - Present
International Cruise & Excursions, Inc. November 2012 - August 2013
Apollo Group September 2008 - November 2012
Bank of America May 2005 - March 2008
Skills
Leadership, Business Development, Team Building, Sales, Customer Service, Training, Sales Management, Strategic Planning, Project Management, Public Speaking, SAP BPC, EPM, Business Networking, New Business Development, Sales Process, Coaching, Program Management, Lead Generation, B2B, CRM, Cold Calling, Higher Education, Staff Development
Education
University of Phoenix 2009 — 2011
Master of Business Administration (MBA), Business Administration and Management, General
Arizona State University 1998 — 2005
Bachelor of Science (BS), Economics
International Cruise & Excursions, Inc. February 2014 - Present
Canyon Ranch February 2013 - January 2014
Canyon Ranch June 2006 - January 2013
The Novick Group 2004 - 2006
RMR & Associates 2002 - 2004
NovaNET learning February 1994 - June 2000
Lease Management November 1989 - November 1991
Systemhouse 1981 - 1989
Skills
Payroll, Financial Reporting, Accounting, Microsoft Office, General Ledger, Financial Analysis, Financial Accounting, GAAP, Revenue Recognition, Finance
Education
University of Maryland University College 1984 — 1986
BS, Accounting
University of Wisconsin-Parkside 1974 — 1978
BA, Geography
Bath & Body Works November 2007 - May 2015
ULTA Beauty November 2006 - April 2007
Datapak Services Corporation April 2006 - November 2006
Walmart February 2005 - March 2006
International Cruise & Excursions, Inc. May 2005 - November 2005
Circle K January 2004 - November 2004
U-Haul International, Inc. May 2003 - October 2003
Harkins Theatres December 1998 - February 2003
Skills
Customer Service, Microsoft Office, Microsoft Excel, Management, Microsoft Word, Leadership, PowerPoint, Social Media, Strategic Planning, Public Speaking
Education
Mesa Community College 2009 — 2014
General Education
Carl Hayden Community High School 1995 — 1999
High School, Marine Biology and Biological Oceanography
International Cruise & Excursions, Inc. April 2015 - Present
International Cruise & Excursions January 2012 - Present
American Express May 2008 - January 2012
Skills
Business Analysis, Financial Analysis, Training, Risk Management, Data Analysis, Call Centers, Credit Cards, Change Management, Analysis, Team Leadership, Coaching, Microsoft Office, Customer Experience, Payments, Customer Satisfaction, Financial Modeling, Process Improvement, Account Management, Team Management, Forecasting, Customer Service, Management
Education
Glendale Community College 1986 — 1989
Associate of Arts and Sciences (AAS), Sports Studies
International Cruise & Excursions, Inc. August 2011 - Present
Perfection Skin Care February 2009 - August 2011
Spa Surrounds by The Yard Company May 2005 - February 2009
Sonoran Landesign June 2001 - May 2005
Skills
Sales Management, Client Development, Computer Proficiency, Professional Phone..., Account Management, Inside Sales, Customer Retention, Customer Service, Retail, Microsoft Office, Sales Operations
Education
Scottsdale Community College 1977 — 1979
Associate’s Degree, Buiness Studies
International Cruise & Excursions, Inc. October 2014 - Present
International Cruise and Excursions, Inc. February 2013 - October 2014
International Cruise and Excursions, Inc. October 2009 - February 2013
Phoenix Coyotes 2008 - 2009
Skills
Marketing, Cold Calling, Sales Management, New Business Development, Account Management, Sales, Customer Service, Sales Operations, Management, Team Building, Sales Process
Education
University of Minnesota Crookston 1998 — 2004
BS, Business Management
International Cruise & Excursions, Inc. December 2014 - Present
Alaska USA Federal Credit Union March 2014 - December 2014
Accenture November 2013 - February 2014
Ascend Learning December 2011 - July 2013
EDMC August 2011 - December 2011
Lumension November 2009 - July 2011
Skills
Agile Methodologies, .NET, Scrum, C#, SQL, XML, Software Development, Visual Studio, Web Services, Microsoft SQL Server, ASP.NET, SDLC, Testing, Software Quality..., Integration, JavaScript, Web Applications, Requirements Analysis, Microsoft CRM, Perl, Microsoft Dynamics
Education
Arizona State University 2005 — 2007
Computer Systems Engineering, Computer Engineering
International Cruise & Excursions, Inc. October 2014 - Present
Education
Central Arizona College
Business
International Cruise & Excursions, Inc. May 2013 - Present
STA Travel 2007 - 2012
Guitar Center 1996 - 2006
Aspen Skiing Company 1993 - 1995
the Peaks at Telluride 1991 - 1993
Education
Arizona State University 1985 — 1990
None, Music, Computer Science, Aeronautical Engineering
Arizona State University 1985 — 1990
Music
International Cruise & Excursions, Inc. August 2014 - Present
Skills
Sales, Training, Microsoft Word, Leadership, Microsoft Excel
Education
Paradise Valley Community College 2008 — 2008
Counseling Psychology
Kaplan College-Phoenix
Medical/Clinical Assistant
Eastside Towing & Transport inc. June 2015 - Present
International Cruise & Excursions, Inc. March 2014 - August 2015
EastSide AutoBody May 2004 - February 2014
All Star Events January 2010 - April 2012
U.S. Sign and Mill Corp. October 2006 - July 2007
SeaBreeze Electric January 2006 - August 2006
Mabry Brothers February 2005 - July 2005
Southern Audio Visual September 2003 - May 2004
Education
Full Sail University 2012 — 2013
Associate of Science (A.S.), Recording Engineering
International Cruise & Excursions, Inc. December 2014 - Present
Medieval Times 1991 - 2014
Skills
Event Management, Event Planning, Social Networking, Public Relations, Social Media Marketing, Social Media, Marketing, Advertising, Corporate Events, Hospitality, Sales, Entertainment, Customer Service, Facebook
Education
Saint Peters College 1991 — 1993
2 years, Computer Science
Saint Peter's University
Computer and Information Sciences and Support Services
City of Surprise March 2014 - Present
Sunshine Fitness, LLC August 2010 - May 2014
International Cruise & Excursions, Inc. December 2007 - August 2010
Curves for Women December 2005 - December 2009
AB&I March 1995 - August 2006
Skills
Customer Service, Sales, Microsoft Office, Marketing, Negotiation, Strategic Planning, Microsoft Excel, Project Management, Leadership, Real Estate
Education
California State University-Long Beach
Business Managment/Marketing (no degree), Business Administration and Management, General
International Cruise & Excursions, Inc. September 2014 - Present
University of Phoenix January 2008 - September 2014
Education
Doane College 2004 — 2007
Bachelor of Science (B.S.), Marketing
International Cruise & Excursions, Inc. October 2014 - Present
California Tires & Wheels LLC April 2010 - June 2014
TLK Group, LLC (Comcast) August 2008 - April 2010
Skills
Employee Training, Microsoft Office, iCIMS, Recruiting, Cold Calling, Kronos, Ultipro, Time Management, Project Management
Education
Paradise Valley Community College 2013 — 2017
Bachelor’s Degree, Business Administration and Management, General
International Cruise & Excursions, Inc. February 2015 - Present
United States Air Force February 1989 - October 2000
Education
Community College of the US Air Force 2009 — 2011
Associate's degree Information Management, Information Technology