National General Insurance
Industry: Insurance company
DescriptionNational General Insurance, formerly the GMAC Insurance Group is a Winston-Salem, North Carolina-based property and casualty insurance company. The company was founded in 1920. The company is the only insurance company in the United States to origionate from within the automotive industry. Headquarters: Winston-Salem, North Carolina, United States Parent organization: National General Holdings CEO: Barry Karfunkel (27 Apr 2016–) Number of employees: 8,000 Founded: 1920 Subsidiaries: Affinity Group Plans, Inc, Navco Corp
National General Insurance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at National General Insurance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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National General Insurance Employees
National General Insurance June 2015 - Present
Dental Associates of Riverside July 2014 - May 2015
Western Dental January 2014 - June 2014
United States Air Force February 2012 - February 2013
United States Air Force February 2010 - February 2011
United States Air Force October 2007 - January 2009
Hollywood Video June 2006 - June 2007
Skills
Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, Professional..., Bedside Manner, Dental Prophylaxis, Dental Assisting, Orthodontics, Radiology, Fast Learner, Office Administration, Stress Management, Resilience, Teamwork, Organizational..., Always Punctual, High Reliability, Force Protection, Medical Terminology, Time Management, Readiness, Dentistry, Military, Process Scheduler, Telephone Skills, Security Clearance, Military Training, Air Force, Supervisory Skills
Education
American Military University 2010 — 2014
Bachelor's Degree, Business Administration and Management, General
University of Maryland University College 2010 — 2014
National General Insurance December 2014 - Present
Burton Signworks Inc. November 2012 - November 2014
Central States Manufacturing, Inc. February 2011 - October 2012
City of Mount Airy, North Carolina October 1998 - February 2011
Skills
Human Resources, Project Management, Training, Customer Service, Employee Benefits, New Hire Orientations, Employee Relations, Recruiting, Project Planning, Management, Policy, Payroll, Budgets, Risk Management, Interviews
Education
Gardner Webb University 2003 — 2006
Bachelor's Degree, Human Services, General
Surry Community College 1998 — 2003
Associate of Science (A.S.), Early Childhood Education and Teaching
National General Insurance May 2015 - Present
Sojourners Care Network June 2014 - June 2015
Andrew's Lawn and Landscaping December 2012 - May 2013
Family Video July 2010 - July 2011
Outback Steakhouse January 2007 - January 2009
Skills
Advertising, Customer Service, Microsoft Office, Time Management, Teamwork, Public Speaking, Customer Satisfaction, Retail, Word, PowerPoint, Customer Relations, Event Planning, Telephone Skills, Problem Solving, Critical Thinking, Writing, Research, Press Releases, Social Media, Fundraising, Facebook, Social Networking, Sales, Data Entry, Inventory Management, Microsoft Word
Education
Ohio University 2009 — 2014
Bachelor's degree, Journalism
Youngstown State University 2008 — 2009
National General Insurance January 2015 - Present
National General Insurance November 2013 - January 2015
Murray M. White, Inc. August 2013 - November 2013
Phoenix Company April 2006 - August 2013
Cancer Services, Inc. 2012 - 2013
Sheraton Greensboro/Koury Convention Center 2005 - 2006
The Biltmore Company June 2004 - June 2005
Skills
Sales, Advertising, Marketing, Event Planning, Liability, Fundraising, Casualty Insurance, Public Relations
Education
University of North Carolina at Asheville 2001 — 2005
BA, Mass Communication
Ledford Sr High School 1995 — 1999
High School Diploma
EnvisionRx June 2015 - Present
National General Insurance December 2014 - June 2015
National General Insurance May 2012 - December 2014
Bob Evans August 2005 - July 2012
Eddies Famous Cheesesteaks and Grille April 2011 - August 2011
Skills
IEX Total View, Interactive..., Social Media Marketing, Microsoft Excel, Customer Service, Leadership, Staffing Coordination, Microsoft Word, PowerPoint, Windows Movie Maker, Social Media, Creative Concept..., Advertising, Event Planning, Microsoft Office, Time Management, Marketing, Management, Teamwork
Education
The University of Akron 2006 — 2011
Bachelor of Business Administation, E-Marketing and Advertising
National General Insurance October 2015 - Present
Allstate Insurance Co. May 2007 - October 2015
Hewitt Associates May 2002 - May 2007
Arthur Andersen LLP April 1995 - May 2002
Skills
Project Management, Vendor Relations and..., Disaster Recovery, Vendor Management, IT Strategy, Enterprise Architecture, IT Management, Business Continuity, IT Operations, Requirements Analysis, SDLC, SharePoint, Solution Architecture, Program Management, Process Improvement, Project Portfolio..., Infrastructure, Business Analysis, Software Documentation, Enterprise Software, Microsoft SQL Server, Cross-functional Team..., PMO, Management, Information Technology, Integration
Education
University of Illinois at Chicago 1990 — 1994
BSBA, Information and Decision Science Management
Mutual of America September 2014 - Present
National General Insurance September 2013 - May 2014
Regus October 2012 - September 2013
NSUI/Ethos August 2011 - October 2012
Farmers Insurance & Financial Services May 2005 - August 2011
Hertz January 1997 - May 2005
Skills
Sales Management, Strategic Planning, Business Strategy, Start-ups, Business, Leadership Development, Executive Sales..., Property & Casualty..., Life Insurance, Series 6, Series 63, Series 26, NASD Securities Licensed, Executive Management, Excess & Surplus Lines, LUTCF, CIC, RPLU, Shared Office Space, Executive Suites, Virtual Address, Coworking, Virtual Office, Business Center, Rent, Lease Options, Healthcare, Underwriting, Business Coaching, Team Leadership, P&L Management, Profit Maximization, Listening to customers, Liability, Marketing, Workers Compensation, Brokers, Professional Liability, Lead Generation, Management, Commercial Insurance, Insurance
Education
University of Phoenix 2005 — 2015
Bachelor's Degree
Whatcom Community College 1995 — 1997
High School Running Start Program
National General Insurance January 2015 - Present
AT&T October 2011 - December 2014
Allstate October 2012 - June 2013
TeleTech April 2010 - October 2011
Epixtar Marketing March 2006 - April 2009
Skills
Customer Service, Telecommunications, Management, Sales, Microsoft Office, Team Leadership, Wireless, Leadership, Troubleshooting, Microsoft Excel, Account Management, Sales Management, Mobile Devices, Call Centers, Product Management, Team Building, Direct Sales, Project Management, Customer Satisfaction, Networking
Education
Ohio University 2006 — 2010
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Ohio University 2006 — 2010
Associate of Arts (A.A.)
Bellaire High School 2002 — 2006
Diploma
USC Marshall School of Business January 2015 - Present
EY July 2015 - July 2015
PwC June 2015 - July 2015
KPMG June 2015 - June 2015
National General Insurance May 2012 - August 2012
Commerce West Insurance, a MAPFRE Company May 2011 - August 2011
Skills
Microsoft Office, Microsoft Excel, Social Networking, Social Media, Teamwork, Accounting, Management
Education
University of Southern California 2013 — 2016
Accounting, Junior
University of Nevada-Reno 2011 — 2013
Accounting and Finance
BMO Financial Group May 2003 - October 2014
Trendmasters Inc November 1997 - November 2002
St. Louis Music, Inc. November 1996 - July 1997
National General Insurance August 1995 - October 1996
Colonial Bank August 1986 - July 1995
Skills
Disaster Recovery, Windows Server, Active Directory, IT Management, ITIL, VMware, DNS, VMware ESX, SharePoint, IIS, Enterprise Architecture, Microsoft SQL Server, Servers, SDLC, SQL, Microsoft Exchange, Unix, Business Analysis, DHCP, System Deployment, System Administration, McAfee Antivirus, Encryption Software, Security, Troubleshooting, Technical Support, VPN, Firewalls, Networking, Citrix, Cisco Technologies, Software Installation, Virtualization, Operating Systems, Windows XP
Education
University of Missouri-Saint Louis 1992 — 1992
Course work, Network Management
Sanford Brown College 1985 — 1987
Associate's degree, Information Technology
Wake Forest Baptist Health January 2012 - February 2013
National General Insurance March 2011 - January 2012
National General Insurance June 2010 - March 2011
Wake Forest Baptist Health November 2009 - June 2010
National General Insurance 2005 - 2009
National General Insurance 2003 - 2005
National General Insurance 1999 - 2003
National General Insurance 1995 - 1999
Skills
Process Improvement, Pricing, Business Analysis, Strategic Planning, Competitive Analysis, Cross-functional Team..., Management, Training, Analysis, Marketing, Data Analysis
Education
Pfeiffer University 1995 — 1998
MBA, Business
Pfeiffer University 1995 — 1998
MHA, Health Administration
Pfeiffer University 1990 — 1994
BS, Marketing and Finance
National General Insurance August 2015 - Present
National General Insurance July 2015 - Present
National General Insurance February 2013 - July 2015
Bricco Restaurant January 2010 - February 2013
Skills
Claims Management, Customer Service, Insurance, Liability, Property, Training, Claims Handling, Management, Claim
Education
Ohio University 2005 — 2009
Bachelor of Science (B.S.), English/Language Arts Teacher Education
National General Insurance January 2015 - Present
Farmers Insurance June 2014 - December 2014
Citi March 2011 - May 2014
Prudential Financial July 2007 - February 2011
Intel Corporation July 2006 - June 2007
Wells Fargo January 2001 - June 2006
Skills
Leadership, Training, Management, Sales, Marketing, Real Estate, Loans, Credit, Mortgage Lending, Financial Services, Troubleshooting, Manufacturing, Relocation, Referrals, Finance, Banking, Credit Cards, Relationship Management, Analysis, Loan Origination, Mortgage Banking, Team Building, Cross Selling, Credit Analysis, Portfolio Management, Retail Banking, Residential Mortgages, Customer Service, Refinance, Vendor Management, Consumer Lending, Credit Risk, Time Management, Selling
Education
University of Phoenix 2006 — 2010
Bachelor of Science, Business Management
MobilityWorks April 2014 - Present
Premier Designs May 2004 - Present
National General Insurance February 2013 - April 2014
Ron Marhofer Hyundai October 2001 - February 2013
Skills
Sales, Direct Sales, Internet Sales, Automotive Sales..., Long-term Customer..., Team Building, Team Leadership, Team Management, Client Rapport, Insurance
Education
The University of Akron 1997 — 2001
National General Insurance June 2014 - Present
Harris Teeter April 2013 - December 2013
Harris Teeter December 2012 - December 2013
Harris Teeter May 2009 - December 2012
CMMGuys, LLC June 2011 - January 2012
Sweet Briar College Athletic Department October 2010 - March 2011
Oak Valley Pool May 2006 - August 2008
Skills
Customer Service, PowerPoint, Microsoft Office, Microsoft Word, Event Planning, Facebook, Microsoft Excel, Time Management, Teamwork, Leadership, Data Entry, Putty, QuickBooks, Hospitality, Food Service, Budget Proposals, Insurance Claims
Education
University of North Carolina at Charlotte - Belk College of Business 2010 — 2012
BSBA, Management
Sweet Briar College 2008 — 2010
Davie High School
Davie High School
Sweet Briar College
Sweet Briar College
Sweet Briar College
National General Insurance March 2012 - Present
Farmers Insurance January 2005 - March 2012
Skills
Property & Casualty..., Casualty, Liability, Property Damage, Subrogation, Insurance, Liability Analysis, Claims Management, Claim, Commercial Insurance, General Insurance, Legal Liability, Claims Handling, Underwriting, Property Claims, Casualty Insurance
Education
The University of Akron
Bachelor of Science (BS), Marketing
National General Insurance June 2013 - Present
The Ohio State University August 2009 - June 2013
Ohio Department of Public Safety - Ohio Trauma System January 2013 - May 2013
Northwestern Mutual Financial Network June 2012 - December 2012
Hosptial Parking Management September 2011 - June 2012
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Social Media, Research, Public Speaking, Teamwork, Windows, Time Management, Insurance, Marketing
Education
The Ohio State University 2009 — 2013
Bachelor of Science (B.S.), Business Administration and Management, Marketing, 3.609 (Marketing)
Amherst Steele High School 2005 — 2009
National General Insurance January 2013 - Present
National General Insurance April 2003 - Present
National General Insurance January 2001 - March 2003
GreenPoint Credit December 1999 - December 2000
Alliant Food Service November 1997 - November 1999
Trustco Bank March 1996 - October 1997
Skills
Claims, Claims Management, Insurance, Casualty, Property & Casualty..., Customer Experience, Employee Engagement, Six Sigma, Negotiation, Process Management, Customer Retention, Litigation Management, Subrogation, Liability, Team Building, Claim, Liability Analysis, Litigation, Claim Investigation, Commercial Lines
Education
University of Massachusetts, Amherst 1993 — 1996
PhD Candidate, Political Philosophy, 3.83
State University of New York at Albany 1986 — 1991
BA, Political Science, 3.85
SunTrust Robinson Humphrey September 2015 - Present
National General Insurance February 2015 - August 2015
National General Insurance (fmr. GMAC Insurance) May 2013 - January 2015
Credit Suisse First Boston June 2011 - July 2012
OTF Group May 2007 - June 2009
Joh Achelis & Soehne GmbH January 2006 - May 2007
Skills
VBA, SAS, Analytical Modelling, R, Quantitative Analytics, Monte Carlo Simulation, Quantitative Finance, International Finance, SAS programming, Derivatives, financial derivatives'..., Options, Statistics, Matlab quantitative..., numerical methods..., Monte-Carlo simulation, stochastic patterns..., SQL, Insurance, Access, strategy elaboration, data mining and..., capital budgeting and..., statistical frequency &..., VBA Programming, MS Access
Education
North Carolina State University 2009 — 2011
Masters Degree
KIST 1999 — 2004
B.Sc. Eng.
National General Insurance February 2015 - Present
Nationwide Insurance January 2012 - Present
Nationwide Insurance January 2010 - Present
Progressive Insurance October 2005 - January 2010
Skills
Underwriting, Property & Casualty..., Liability, Casualty Insurance, Insurance, Commercial Insurance, Claim, General Insurance, Claims Management, Umbrella Insurance, Health Insurance, Subrogation, Customer Service
Education
The University of Akron 2003 — 2008
Bachelor Business Organizational Communications, Communications
National General Insurance November 2011 - Present
GMAC Insurance September 2009 - November 2011
GMAC Insurance January 2004 - September 2009
GMAC Insurance 2000 - 2004
GMAC Insurance 1998 - 2000
GMAC Insurance 1996 - 1998
GMAC Insurance 1994 - 1996
Skills
Insurance, Cross-functional Team..., Property & Casualty..., Management, Leadership, Team Building, Coaching, CRM, Business Process..., Process Improvement, Business Process, Integration, Collaborative Problem..., Business Analysis, Analysis, Strategic Planning, Business Strategy, Strategy, Analytical Skills, Sales Management, Sales, Sales Operations, Sales Presentations, Managing Distribution..., Product Development, Marketing, Business Development, New Business Development, Account Management, Vendor Management, Liability, Negotiation, Training, Risk Management, Brokers, Customer Retention, Competitive Analysis, Pricing, Product Management, Call Centers, Selling, Analytics, Underwriting, Commercial Insurance, Casualty, General Insurance, Claim, Claims Management
Education
Pfeiffer University 1990 — 1994
Bachelor of Business Administration (BBA), Marketing & Finance
National General Insurance June 2014 - Present
Bank of America March 2013 - Present
Bank of America March 2013 - Present
Wells Fargo November 2010 - March 2013
Wells Fargo February 2010 - November 2010
JPMorgan Chase October 2006 - February 2010
Washington Mutual February 2003 - October 2006
Washinton Mutual February 1999 - February 2003
Misercordia Home North October 1996 - February 1999
Skills
Software Documentation, Quality Assurance, Testing, Process Improvement, Disaster Recovery, Analysis, Project Management, Data Analysis, Quality Center, Cross-functional Team..., SDLC, Business Analysis, Banking, Requirements Gathering, Visio
Education
University of Colorado Colorado Springs 1992 — 1995
Information Technology
Nationwide Insurance November 2011 - Present
Nationwide Insurance May 2010 - November 2011
National General Insurance July 2006 - May 2010
Hanesbrands Inc. May 2003 - July 2006
W.R. Berkley Corporation December 2002 - April 2003
Skills
Cognos, Access, SAS, Excel, PowerPoint, VBA, Word, Microstrategy, Competitive Analysis, Business Analysis, HTML, COBOL, Production Forecasting, Manugistics, Pascal, Pricing Analysis, Data Analysis, Pricing, Analytics, Forecasting, Analysis, Product Management, Process Improvement, Segmentation, Data Mining, Cross-functional Team..., Insurance, SQL, Microsoft Office, Problem Solving, Lotus Notes, Hyperion, Property & Casualty..., Management, General Insurance, Strategy, Microsoft Excel
Education
University of North Carolina at Greensboro 2007 — 2009
Master of Business Administration
Virginia Commonwealth University - School of Business 2001 — 2002
Bachelor of Science, Business Administration and Management
National General Insurance April 2014 - Present
Skills
Web Development, Databases, Data Entry, Spreadsheets, Troubleshooting, Microsoft Office, SQL, Dreamweaver
Education
University of North Carolina at Greensboro 2008 — 2012
Bachelor of Science, Information Systems and Operations Management
Nationwide Insurance September 2014 - Present
National General Insurance May 2012 - September 2014
Enterprise Rent-A-Car July 2007 - May 2012
Nets Basketball March 2006 - June 2006
Skills
Customer Service, Marketing, Insurance, Sales, Customer Satisfaction, Time Management
Education
Mount Union College 2003 — 2006
Bachelor of Arts (B.A.), Sport Management
Allianz Life April 2015 - Present
Allianz Life January 2014 - April 2015
National General Insurance May 2013 - August 2013
North Carolina State University January 2013 - May 2013
UWM Honors College March 2008 - July 2012
UWM First Year Center May 2009 - August 2010
J. J. Keller & Associates June 2006 - August 2006
Skills
SAS, Statistics, Data Analysis, Microsoft Excel, Quantitative Finance, Access, Financial Analysis, Predictive Modeling, Economics, Matlab, Mathematical Modeling, Quantitative Analytics, Insurance, Time Series Analysis, Generalized Linear..., Derivatives, Linear Regression, Programming, SAS programming, Stochastic Processes, VBA, Research, Life Insurance, Principal Component..., Financial Modeling, Risk Management, C++, Finite Difference Method, Minitab, Analytics, MoSes, Fixed Annuities, Variable Annuities, Indexed Annuities, GARCH, Black-Scholes, Financial Reporting, Product Development, MCEV, Probability, Model Development, ALM, Hedging, Portfolio Management
Education
North Carolina State University 2012 — 2013
Master's degree, Financial Mathematics
University of Wisconsin-Milwaukee 2007 — 2012
BA, Actuarial Science & Statistics
National General Insurance June 2014 - Present
St. John’s University September 2012 - Present
Comp4Kids June 2011 - April 2014
Skills
PowerPoint, Microsoft Excel
Education
Saint John's University 2012 — 2016
Bachelor of Science (BS), Actuarial Science
Paul D. Schreiber High School
High School Diploma
National General Insurance February 2015 - Present
Healthcare Solutions Team January 2014 - Present
Grant Thornton LLP September 2010 - January 2013
Bayer October 2012 - December 2012
Unicomer Group July 2012 - September 2012
Skills
Microsoft Office, ArcGIS, SPSS Statistics, Google Analytics, Google Adwords, Social and New Media, Project Planning, Mac OS X Server, Event Planning, Event Promotion, Marketing, Leadership, Foreign Languages, Spanish, International Business, SPSS, Microsoft Word, Microsoft Excel, Prezi, Creativity, Teamwork, InDesign
Education
Rochester Institute of Technology 2013 — 2014
Bachelor of Science (BS), International Business, Marketing, Accounting, GPA 3.5
Universidad Tecnológica Centroamericana 2008 — 2012
Bachelor of Science (BS), Marketing and International Business
Tompkins Cortland Community College 2009 — 2010
Associate of Arts and Sciences (AAS), Business Administration, Honors
National General Insurance March 2015 - Present
Guiltless Pleasures Healthy Indulgences August 2014 - September 2015
Family and Comunity Services May 2013 - July 2013
AVI Foodsystems October 2010 - July 2012
Pfarrer & Elliott, LLP 2003 - 2003
Anthony Sullivan Law Office 2002 - 2003
Gottschlich & Portune, LLP 1999 - 2001
Crown Services Temporary Personnel 1998 - 1999
Skills
Culinary Skills, Food Service, Menu Development, Food, Food Safety, Catering, Cooking, Sanitation, Restaurants, Food & Beverage, Restaurant Management, Recipes, Vegan, Typing, Multi-line Phone, Legal Research, Customer Service, Transcription
Education
University of Phoenix 2015 — 2016
Bachelor of Applied Science (B.A.Sc.), Psychology
Columbus Culinary Institute 2008 — 2010
Associate's degree, Cooking and Related Culinary Arts, General
Sinclair Community College 1990 — 1996
Associate's degree, Law Enforcement
National General Insurance September 2013 - Present
National General Insurance August 2011 - August 2013
21st Century Insurance 2003 - 2010
Skills
Claim Investigation, Personal Lines Auto, RV, Claims Resolution, Claims Handling, Liability, Property Damage, Liability Analysis, Auto Claims, Claim, Claims Investigations, Automobile Liability, Insurance
Education
De La Salle
Saint Mary's College of California
Bachelors, Communications
National General Insurance April 2015 - Present
Farmers Insurance February 2008 - March 2015
Skills
Casualty, Litigation Management, Property & Casualty..., Liability, Subrogation, Claim, Claims Management, Commercial Insurance, Legal Liability, Property Damage, Commercial Lines, Casualty Insurance, Claim Investigation, Fraud, General Insurance, Insurance, Professional Liability, Workers Compensation
Education
University of Central Florida 1994 — 1997
Bachelor of Science (B.S.), Health Services Administration
National General Insurance October 2015 - Present
Edward Jones April 2015 - Present
Self employed January 2014 - Present
Nationwide Insurance April 2009 - January 2014
Nationwide Insurance 2005 - 2010
USAA 2001 - 2005
Alan Young Buick GMC January 1998 - January 2001
Skills
Property & Casualty..., Property Damage, Liability, Legal Liability, Casualty, General Insurance, Homeowners, Claim, Claims Management, Customer Service, Recruiting, Catastrophe, Automotive, Team Building, Team Leadership, Team Management, Cross-functional Team..., Training, Conflict Resolution, Communication, Leadership Development, Estimating, Storms, Vendor Management..., Auto Theft, Damage Assessment, Inspiring People, Identifying Issues, Commercial Insurance, Insurance, Adjustments, Professional Liability, Commercial Lines, Renters, Umbrella Insurance, Claim Investigation, Management, Claims Handling, Negotiation, Claims Resolution, Process Improvement, Subrogation, Leadership
Education
Tarrant County College
Criminal Justice and Corrections, A
National General Insurance March 2015 - Present
National General Insurance January 2013 - March 2015
National General Insurance July 2012 - January 2013
Travelers Insurance January 2012 - July 2012
Travelers Insurance July 2008 - January 2012
Skills
SAS, Predictive Modeling, Analytics, Programming, Time Series Analysis, Predictive Analytics, Data Analysis, Data Mining, Statistics, Text Mining, Access, Customer Satisfaction, R, Statistical Modeling, QlikView, Data Management, Microstrategy, MicroStrategy Reporting, Business Intelligence, MicroStrategy
Education
North Carolina State University 2007 — 2008
M.S., Analytics
North Carolina State University 2002 — 2008
B.A., Psychology
North Carolina State University 2002 — 2007
B.S., Applied Mathematics, Statistics Minor
National General Insurance February 2013 - Present
National General Insurance October 2012 - February 2013
My Insurance Expert January 2012 - June 2012
My Insurance Expert August 2010 - December 2011
Boulder Pointe Golf Club and Conference Center May 2000 - November 2009
Brentwood Golf Club April 2006 - May 2006
Enterprise Rent-A-Car January 2004 - August 2004
Palace Sports and Entertainment January 2003 - April 2003
Skills
Sales, Leadership, Team Leadership, Insurance, Term Life Insurance, Golf Course Management, Management, Sales Management, Communication, Marketing, Sales Process, Computer Technology, Microsoft Office, Success Driven, Challenge Driven, Customer Driven, Sales Driven, Sports Management, Sports Marketing, Face to Face Sales, Phone Sales, Integrity, Market Research, Telemarketing, Customer Service, Coaching, Customer Satisfaction, Time Management, Selling, Social Networking
Education
University of Michigan 1998 — 2002
BA, Sports Management and Communications
Notre Dame Prep 1994 — 1998
High School Diploma, General Studies
National General Insurance December 2014 - Present
Progressive Insurance November 2012 - December 2014
Progressive Insurance 2010 - November 2012
Progressive Insurance 2007 - 2010
Skills
IT Service Management, Resource Management, Mobile Technology, Mobile Testing, SDLC, SharePoint, Process Improvement, Business Analysis, comparative rating, Visio, Vendor Management, ITIL, Knowledge Management, Requirements Analysis, Software Documentation, Systems Analysis, Project Management, Business Intelligence, IT Strategy, Production Readiness, Agile Methodologies, College Basketball, Management
Education
Notre Dame College
Information Systems Management, Economics
Perry
National General Insurance December 2013 - Present
BD Diagnostics - Women's Health and Cancer January 2012 - October 2013
SilkRoad Technology December 2008 - November 2011
Polo Ralph Lauren February 2008 - October 2008
Skills
Testing, Databases, Automation, Hardware, Programming, HTML, Web Applications, CSS, C#, Visual Studio, Software Development, Software Engineering, Troubleshooting, Microsoft SQL Server, Operating Systems, Unix, Computer Hardware
Education
North Carolina Agricultural and Technical State University 2007 — 2010
Bachelor of Science, Computer Science
National General Insurance June 2014 - Present
Gainsco January 2013 - June 2014
GMAC Insurance July 2001 - December 2012
Skills
•Investigating and..., •Ability to recognize..., •Claim handling for..., •Building and..., •Team leadership role..., •Training new and..., Improved productivity..., Claim, Liability Analysis, Property, Liability, Commercial Lines, Claim Investigation, Claims Handling, Property Damage, Motorcycle, Personal Lines Auto, Automobile Liability, Claims Investigations, Litigation Management, Casualty
Education
University of Louisville 1997 — 2001
Bachelor of Science (BS), Biology
National General Insurance November 2014 - Present
Daimler Trucks North America 2011 - 2012
Skills
Data Analysis, SAS Programming, QlikView Development, Microsoft SQL Server, Research, PowerPoint, Statistics, Pricing, Public Speaking, Matlab, Parts, Automotive Aftermarket, Automotive, Fundraising, Time Management, Teamwork, Microsoft Word
Education
University of South Carolina-Columbia 2010 — 2014
Bachelor of Science (BS), Mathematics and Statistics
National General Insurance March 2013 - Present
Borders Books November 2003 - June 2007
Oakwood Homes Corporation December 2000 - July 2001
The Body Shop April 2000 - December 2000
Skills
Management, Proofreading, Editing, Customer Service, Creative Writing, Insurance
Education
Salem College 2008 — 2012
Bachelor of Arts (B.A.), English Language and Literature/Letters
Salem College
BACHELOR OF ARTS, English Literature
L.D. Marketing September 2011 - Present
Proximity Magazine August 2013 - Present
National General Insurance December 2014 - June 2015
PhotoBiz LLC October 2012 - May 2014
Skills
Blogging, Magazines, Customer Service, Accounts Payable, Microsoft Excel, Publications, Accounting, Accounts Receivable, Interviews, Outlook, Excel, Copywriting, Content Writing, Social Media, Social Media Marketing, SEO, Web Content, Web Content Management, Marketing Strategy, Creative Writing, Online Advertising, Advertising, Facebook, Social Networking
Education
University of North Carolina at Greensboro 2009 — 2011
English, Creative Writing
Salem College 2007 — 2008
Creative Writing
National General Insurance September 2015 - Present
Village of Algonquin April 2005 - Present
Allstate Insurance July 2010 - August 2015
Allstate Insurance July 2008 - July 2010
Allstate Insurance November 2005 - July 2008
Allstate Insurance 2003 - 2005
Allstate Insurance 2001 - 2003
Allstate Insurance 1998 - 2001
Skills
Software Project..., Programming, Relational Databases, Insurance, Resource Management, Portfolio Management, Quality Assurance, Risk, Financial Risk, Business Analysis, PMP, Management, Leadership, Vendor Management, Analysis, Process Improvement, Project Management, Project Planning, Risk Management, Software Development, Team Building, Testing
Education
Northern Illinois University - College of Business
Bachelor of Science, Finance
LexisNexis March 2014 - Present
National General Insurance February 2011 - March 2014
Mendota Insurance November 2008 - April 2010
Mendota Insurance March 2008 - November 2008
Land O'Lakes June 2006 - October 2006
University of Minnesota September 2004 - May 2006
Skills
Actuarial Science, SAS, Insurance, Data Analysis, Predictive Modeling, SAS programming, Pricing, Statistics, SQL, Analysis, Risk Management, Analytics, Business Analysis, Data Mining, Property & Casualty..., Competitive Analysis, Statistical Modeling, Predictive Analytics, R, Financial Modeling, General Insurance, Project Management, Management, SAS Programming
Education
University of Minnesota-Twin Cities 2004 — 2007
Non-Degree-Seeking Student, Mathematics
University of Minnesota-Twin Cities 1999 — 2004
B.A., Mathematics
National General Insurance August 2012 - Present
GMAC Insurance January 2011 - August 2012
GMAC Insurance August 2009 - December 2010
GMAC Insurance August 2007 - August 2009
Progressive Insurance January 2005 - August 2007
Skills
Insurance
Education
University of North Carolina at Greensboro 2010 — 2012
MBA
Virginia Polytechnic Institute and State University 2000 — 2004
BS, Management
National General Insurance October 2002 - Present
Skills
Pleadings, Estate Tax Planning, Guardianship, Civil Litigation, Wrongful Death, Estate Law, Litigation, Legal Assistance, Westlaw, Legal Writing, Personal Injury, Litigation Support, Commercial Litigation, Legal Research, Motions, Customer Service, Trials, Courts
Education
University of Rhode Island
Bachelor of Arts, Political Science
David Rine Insurance Services, Inc. May 2015 - Present
Independent Contractor at Various Venues 1996 - Present
National General Insurance March 2013 - April 2015
Michael D. Sammy Insurance Agency, Inc. September 2007 - March 2013
Skills
Sales, Marketing, Customer Service, Social Media, Strategic Planning, Account Management, Entrepreneurship, Marketing Strategy, Contract Negotiation, Management, Strategic Leadership, Project Management, Social Networking, Market Research, Commercial Insurance, Risk Management
Education
The University of Akron
Hyatt Legal Plans March 2015 - Present
Hyatt Legal Plans May 2014 - February 2015
National General Insurance January 2013 - February 2014
State Farm January 2012 - June 2012
Progressive Insurance June 2007 - December 2011
First Federal Lakewood October 2005 - June 2007
Skills
Customer Service, Microsoft Office, Microsoft Word, Insurance, Training, Time Management, Account Management, Claim, Customer Satisfaction, Data Entry
Education
The Ohio State University 2000 — 2005
Bachelor of Arts (B.A.), Sociology and Women's Studies
Sedgwick June 2015 - Present
Five Candle Company June 2015 - Present
National General Insurance December 2014 - June 2015
Progressive Insurance August 2011 - December 2014
Skills
Claim, Insurance, Property, Liability, Commercial Insurance, Claims Management
Education
Cuyahoga Community College 2009 — 2011
Associate of Science (AS), Human Resources Management/Personnel Administration, General
The University of Akron 1997 — 1999
Business Administration and Management, General
Tiffin University
Human Resources Management/Personnel Administration, General
National General Insurance October 2015 - Present
Lindley Habilitation Services July 2013 - Present
UNC Greensboro March 2011 - May 2013
Mcphersons Bar and Grill June 2012 - August 2012
Kernersville Parks and Rec June 2010 - August 2010
Skills
Higher Education, SPSS, Research, Public Speaking, Program Development, Microsoft Office, Leadership Development, Event Planning, Community Outreach
Education
University of North Carolina at Greensboro 2013 — 2015
Nonprofit Management Certification, Political science/ public affairs
UNC Greensboro 2009 — 2013
Bachelor of Arts (BA), Psychology
East Forsyth High 2006 — 2009
National General Insurance March 2015 - Present
National General Insurance April 2012 - March 2015
GMAC Insurance August 2011 - April 2012
GMAC Insurance 2011 - 2012
GMAC Insurance September 2006 - August 2011
Skills
Call Center, Citrix, Avaya, Customer Service, Lotus Notes, IEX Total View, Epic Systems, Workday, NICE Call Recording, Training, Insurance, Team Building, Process Improvement, Leadership, Underwriting, General Insurance, Analysis, Call Centers, Marketing, Property, Sales
Education
Salem College 2009 — 2011
National General Insurance December 2014 - Present
Allegiant Group February 2014 - Present
Skills
Creative Marketing..., Training & Development, Health Insurance, Online Marketing, Social Networking, Social Media Marketing, Event Planning, Staff Mentoring, Website Development, Incentive Programs, Competitive Strategy, Marketing, Online Advertising, Employee Training, Business Strategy, Sales Management, Sales, Training, Insurance, New Business Development, Disability Insurance, Business Development, Customer Service, Leadership, Employee Benefits, Management, Life Insurance, Sales Process, Account Management, Term Life Insurance, Long-term Care, Team Building, Recruiting, Strategic Planning, Customer Retention, Small Business, Whole Life, Medicare, Executive Management, Critical Illness, Accident, HMO, Property & Casualty..., Brokers, Direct Sales, Long Term Care Insurance
Education
North Lake College
National General Insurance January 2014 - Present
Wells Fargo Insurance Services 2010 - 2013
Wells Fargo 2008 - 2010
Aaron's, Inc 2007 - 2008
American Income Life Insurnace 2006 - 2007
Skills
Sales, Customer Service, Collections, Mentoring, Positive Can-do Attitude, Self-starter, Outstanding..., Marketing
Education
Radford University 2002 — 2006
Bachelor's degree, Business Administration, Management and Operations
National General Insurance August 2015 - Present
Allianz Life May 2015 - July 2015
Tippecanoe School Corporation September 2014 - April 2015
Charles F. Day and Associates, LLC July 2013 - July 2014
Wlasuk Delporte and Davis August 2012 - March 2013
Purdue University August 2006 - May 2012
Information Sciences Institute May 2010 - August 2010
C-SPAN Archives May 2008 - August 2009
Skills
MySQL, JavaScript, Python, C, Databases
Education
Purdue University 2008 — 2012
Master of Science, Computer Science
Purdue University 2004 — 2008
Bachelor of Science, Honors in Computer Science and Mathematics
National General Insurance April 2014 - Present
GMAC Insurance May 2012 - Present
Friendly Ice Cream Corporation May 2011 - May 2012
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Teamwork, Outlook, Customer Service, Time Management, Customer Satisfaction, Leadership, Insurance
Education
Owens Community College 2004 — 2008
Associate's degree, Business Administration and Management, General
Toshiba Business Solutions April 2015 - Present
National General Insurance February 2012 - April 2015
Enterprise Rent-A-Car February 2007 - February 2012
Skills
Property & Casualty..., Claim, Liability, Claims Management, Insurance, General Insurance, Claims Handling, Customer Service, Sales, Account Management, Accounts Payable, Accounts Receivable, National Accounts, Microsoft Office, Social Media, Marketing
Education
State University of New York College at Buffalo 2000 — 2005
Bachelor of Education (B.Ed.), Social Studies Teacher Education, 7-12
Leak Seal Roofing Inc July 2015 - Present
Westview High School June 2015 - Present
National General Insurance February 2013 - June 2015
University of Oregon 2002 - 2006
Skills
Public Speaking, Coaching, Event Planning, Social Media, Leadership, Customer Service, Sports, Sports Marketing, Sales, Sports Management, Microsoft Office, Social Media Marketing, Marketing, Marketing Strategy, PowerPoint, Time Management, Fundraising, Management, Social Networking, CRM, Mentoring, Sales Process, Sports Coaching, Athletics
Education
University of Oregon 2002 — 2007
Bachelor of Science (B.S.), Sociology
University of Oregon 2002 — 2006
Bachelor's Degree, Sociology
National General Insurance October 2015 - Present
Assurant Health July 2014 - Present
CIGNA Healthcare September 2009 - July 2014
Four Seasons Hotel July 2008 - September 2009
Blue Shield of California June 2006 - July 2008
WellPoint August 2005 - June 2006
WellPoint October 2000 - August 2005
Skills
Relationship Development, Marketing Strategy, Sales Management, Strategic Partnerships, Strategy, Leadership, Lead Generation, Marketing, Business Development, Management, Training, Public Relations, Sales Operations, Sales, Selling, Media Relations, Program Management, Business Planning, Health Insurance
Education
San Diego State University-California State University
B.A, Public Administration
AAA Carolinas September 2015 - Present
National General Insurance July 2012 - March 2015
Allstate January 2007 - July 2012
FirstMerit Bank June 2005 - September 2005
Skills
Insurance, Property & Casualty..., Claim, Commercial Insurance, Liability, Underwriting, Health Insurance, Casualty, General Insurance, Claims Management, Life Insurance, Employee Benefits, Casualty Insurance
Education
Indiana Wesleyan University 2013 — 2015
Master's degree, Business Administration and Management, General
The University of Akron 2007 — 2010
Bachelor of Arts (BA), Business & Organizational Communications
US Script June 2015 - Present
Centene Corporation August 2014 - June 2015
Centene Corporation June 2013 - August 2014
Self-Employed Freelance Technical Writer January 2010 - June 2013
Ameren February 2001 - January 2010
Edward Jones December 1999 - February 2001
National General Insurance December 1990 - December 1999
Skills
Instructional Design, Instructional Technology, Instructor-led Training, Medicare, Medicare Advantage, Medicaid Managed Care, Affordable Care Act, Curriculum Design, Articulate Storyline, Creative Writing, Technical Writing, ADDIE, Curriculum Development, Captivate, SnagIt, Program Management, Technical Training, Customer Service, Leadership, Team Building, Microsoft Excel, Management, Health Insurance, Process Improvement, Medicaid, Strategic Planning
Education
University of Missouri-Saint Louis 1983 — 1988
Bachelor's Degree, Secondary Education and Teaching / Anthropology, 3.75
The General ® July 2015 - Present
National General Insurance March 2012 - July 2015
Travelers April 2009 - March 2012
Travelers Insurance November 2007 - April 2009
National Interstate Insurance Company May 2006 - November 2007
Congressman Ted Strickland January 2006 - November 2006
Iron & String Life Enhancement October 2003 - June 2006
Mount Union College September 2005 - May 2006
Alliance Municipal Court - Judge Robert Lavery September 2005 - January 2006
YMCA Camp Fitch June 1998 - August 2004
Skills
Analysis, Personal Injury, Courts, Liability, Time Management, Research, Claim, Insurance, Litigation, Training, Mediation, Property, Claims Management, Commercial Insurance, Casualty, Liability Analysis, Legal Liability, Litigation Management, Property Damage, Underwriting, Commercial Lines, Customer Service, General Insurance, Management, Subrogation, Claim Investigation, Leadership, Casualty Insurance, Property & Casualty..., Claims Handling, Investigation, Microsoft Office, Team Building, Negotiation
Education
Mount Union College 2002 — 2006
Bachelor of Arts, Political Science and Sociology
Crestview High School 1999 — 2002
Ironshore Insurance July 2015 - Present
National General Insurance May 2014 - June 2015
Thomas Pink November 2013 - March 2014
Skills
Microsoft Office, Windows & Mac operating..., Team-oriented, Excellent communication..., Goal Oriented, Forward Persona, Risk Management, Time Management, Teamwork, Customer Satisfaction, Retail, Finance, Sales, Research, Leadership, Communication, Analysis, Event Planning, Social Media, Public Speaking, Insurance, Financial Analysis
Education
St. John's University 2011 — 2015
Bachelor of Science (B.S.), Risk Management & Insurance, Junior
National General Insurance September 2014 - Present
Tower Group Companies September 2010 - September 2014
OneBeacon Insurance September 2001 - July 2010
Skills
Claims Management, Liability, Insurance, Claim, Investigation, Subrogation, Claim Investigation, Legal Liability, Litigation Management
Education
Salem State University 1986 — 1991
Bachelor's degree, Criminal Justice, Psychology minor
National General Insurance 2011 - 2013
Farmers Insurance November 2008 - June 2011
21st Century Insurance August 2006 - March 2007
21st Century Insurance June 1992 - July 2006
Skills
Management, Interviews, Problem Solving, Performance Management, Performance Improvement, Performance Appraisal, Performance Measurement, Claim, Leadership, Training, Insurance
Education
Slippery Rock University of Pennsylvania
Bachelor's degree, Health and Physical Education/Fitness
Randolph Community College October 2014 - Present
Davidson County Community College May 2014 - Present
National General Insurance September 2011 - September 2014
UNC Greensboro August 2008 - April 2009
Skills
Management, Recruiting, Data Collection, Child Development, Research, Event Planning, University Teaching, Teaching Writing, Teaching Reading, Teaching Adults, Claims Investigations, Claims Resolution, Claims Handling, Public Speaking, Higher Education
Education
University of North Carolina at Greensboro 2003 — 2008
B.A., Philosophy
Bishop McGuinness High School 2000 — 2003
National General Insurance February 2015 - Present
Allstate-The Marcengill Agency February 2014 - Present
Upstate Insurance Agency Seneca SC February 2011 - February 2014
SCRA March 2008 - July 2010
First Southern Mortgage June 2004 - February 2008
Skills
Insurance, Analysis, Licensed Property &..., Risk Assessment, Program Management, AMS Prime, Quickbooks, PowerPoint, FAR Knowledge, Project Planning, Adobe LiveCycle Designer, Government Procurement, Accounts Receivable, Proposal Writing, Spreadsheets, RFP, Risk Management, Marketing Management, Access Database, SharePoint Designer, Access, Management, Public Speaking, Team Building, Microsoft Excel, Customer Service, Life Insurance, Leadership, Sales, Marketing, Strategic Planning, Budgets
Education
Southern Wesleyan University
BSBM, Business, 3.57 Honor Graduate
National General Insurance November 2013 - Present
Marriott Hotel July 2012 - June 2013
Parkview Health Services October 2009 - July 2012
Dash's Market March 2008 - October 2009
Skills
Time Management, Customer Satisfaction, Hospitality Industry, Front Office, Customer Service, Data Entry, Food & Beverage, Microsoft Word, PowerPoint, Employee Relations, Microsoft Office, Training, Hotel Management, Telephone Skills, Hospitality, Public Speaking, Teamwork, At Multitasking, teleph, Endorsement Processing, Microsoft Excel, Hospitality Management, Event Planning, Event Management, Hotels
Education
State University of New York College at Buffalo 2008 — 2013
Bachelor of Science (B.S.), Hospitality Administration/Management
Ally Financial Inc. October 2014 - Present
National General Insurance January 2010 - June 2014
National General Insurance January 2009 - June 2014
GMAC Insurance January 2007 - January 2009
GMAC Insurance May 2005 - January 2007
Probe Services Professional Investigations September 2003 - April 2005
Skills
Claim, Fraud, Insurance, Property & Casualty..., Investigation, Claim Investigation, Internal Investigations, Claims Management, Liability, Workers Compensation, Subrogation, Background Checks, Casualty, Private Investigations, Legal Liability, Property Damage, Claims Investigations, Accident, Litigation Management, Insurance Law, Certified Fraud Examiner, Claims Handling, Casualty Insurance
Education
State University of New York College at Oswego
Bachelor of Arts
National General Insurance August 2012 - Present
National General Insurance February 2006 - August 2012
BB&T January 2002 - February 2006
Wachovia Corporation January 2001 - January 2002
First Citizens Bank August 1998 - January 2001
Food Lion May 1998 - August 1998
Food Lion November 1997 - May 1998
Food Lion June 1994 - November 1997
Skills
Predictive Modeling, SAS, SQL, Analytics, Process Improvement, Insurance, Financial Analysis, Forecasting, Competitive Analysis, Microsoft Excel, Access, Product Management, Strategic Planning, VBA, Banking, Consumer Package Goods, Analysis, Business Analysis, Data Analysis
Education
University of North Carolina at Greensboro 1999 — 2001
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services
Wake Forest University 1990 — 1994
Bachelor's degree, Mathematics and Psychology
National General Insurance March 2012 - Present
New York Life Insurance Comapny June 2011 - November 2011
American Funds October 2006 - October 2010
Lapis Business Solutions June 2004 - June 2006
Jimmy John's Gourmet Sandwiches September 2001 - May 2004
Progressive Insurance April 1998 - July 2001
Skills
Sales, Customer Service, Customer Satisfaction, Customer Experience, Project Management, Research, Market Research, Report Writing, Analysis, Mutual Funds, Retirement Savings, Property & Casualty..., Management, Insurance, Time Management, Investments
Education
The Ohio State University 2001 — 2004
BA, History
National General Insurance September 2014 - Present
Tower Group Companies June 2011 - Present
Employee Development & Training June 2010 - May 2011
ONEBEACON INSURANCE COMPANY 2004 - 2010
NESE and TeamWork, GMBH 1999 - 2004
PEGASYSTEMS, INC 1998 - 1999
AETNA, INC 1997 - 1998
INGENIX (formerly Corporate Health Strategies) 1992 - 1997
ARTHUR ANDERSEN AND COMPANY 1987 - 1992
Skills
Workshop Facilitation, Technical Writing, Public Speaking, Visio, Training, Leadership, Consulting, Customer Service, Technical Training, Outlook, Call Center, Microsoft Excel, PowerPoint, Microsoft Word, Pricing, Fundraising, XP, Newsletters, Oracle, Windows 7, Spanish, Content Management, German, SharePoint, Project Management, Management, Change Management, Organizational..., CRM, Access, Employee Training, Software Documentation, Business Process, Process Improvement, Performance Management
Education
University of Connecticut
Bachelor of Arts, French
University of Connecticut
Bachelor of Science, Mathematics
National General Insurance October 2015 - Present
National General Insurance May 2015 - October 2015
Leverity Insurance Group, Inc. April 2013 - May 2015
National Interstate Insurance Company January 2008 - March 2013
Skills
Property & Casualty..., Account Management, Insurance, Claims Management, Commercial Lines, Negotiation, Claim, Liability, Professional Liability, Employee Benefits, Subrogation, Property Damage, Commercial Insurance, Claim Investigation, Casualty, Casualty Insurance
Education
Cleveland State University 2003 — 2006
Bachelors of Science, Health Sciences
Ohio University 2001 — 2003
AIG June 2015 - August 2015
National General Insurance September 2014 - December 2014
AXA Advisors June 2014 - August 2014
Northeast Planning Corporation June 2014 - August 2014
St. John's University September 2013 - December 2013
Standard Tile Corporation June 2011 - December 2013
Skills
PowerPoint, Microsoft Word, Microsoft Office, Customer Service, Microsoft Excel, Time Management, Leadership, Social Media, Facebook, Public Speaking, Research, Social Networking, Teamwork, Data Analysis, Marketing
Education
Saint John's University - Peter J. Tobin College of Business 2012 — 2016
Bachelor of Applied Science (B.A.Sc.), Risk Management and Insurance, Sophmore
Cars.com June 2010 - Present
Cars.com May 2007 - June 2010
Cars.com October 2006 - May 2007
CDW November 2004 - October 2006
National General Insurance October 2003 - November 2004
Skills
Online Advertising, Direct Sales, Customer Retention, Salesforce.com, Lead Generation, Account Management, Digital Marketing, Leadership, SEM, Advertising Sales, Online Marketing, Sales Management, Customer Service, Email Marketing, Advertising, Digital Media, New Business Development, Contract Negotiation, SEO, Analytical Approach, Consultative Selling, New Business Generation, Web Analytics, Google Adwords, SaaS
Education
Saint Louis University 1998 — 2003
Bachelor of Science Business Administration, Marketing
Montpelier High School
National General Insurance June 2014 - Present
Progressive Insurance January 2011 - June 2014
Progressive Insurance March 2010 - January 2011
Farmers Insurance August 2007 - September 2009
Farmers Insurance August 2005 - August 2007
Skills
Property & Casualty..., Insurance, Commercial Insurance, Salesforce.com, Sales Presentations, Sales, Life Insurance, Consultative Sales..., Marketing, Customer Service, Claims Handling, B2B Marketing, Management, Umbrella Insurance, Homeowners, Term Life Insurance, Casualty, Commercial Lines, Selling, Liability, Sales Operations, Underwriting, General Insurance, Customer Retention, Casualty Insurance
Education
University of Southern California 2001 — 2005
BAS, General Education
National General Insurance December 1989 - Present
Skills
Claims Management, Liability, Property & Casualty..., Claims, Litigation Management, Leadership, Material Damage Claims, Claim, Casualty, Property Damage, Insurance, Subrogation, Legal Liability, Claim Investigation, General Insurance
Education
University of North Carolina at Chapel Hill 1985 — 1989
Economics / Industrial Relations
University of North Carolina at Chapel Hill 1985 — 1989
Hoke County High School
National General Insurance January 2015 - Present
Smith Leonard, PLLC January 2013 - December 2014
Lincoln Financial Group July 2005 - October 2012
Stanley Accounting Services March 1999 - July 2005
Skills
QuickBooks, Essbase, OneSource, Business Objects, Quicken, Corporate Pro, Premium Pro Enterprise, OneSource Tax, Pro-System FX Tax, Intelliforms, Best FAS for Windows, Equinox Payroll, Equinox G/L, One Write Plus, Perform Plus, MS Word, MS Excel, MS Power Point, Windows, Outlook Express, Corel WordPerfect, Caseware, Accounting, Account Reconciliation, Tax, Financial Statements, Auditing, Corporate Tax, Variance Analysis, Income Tax, Fixed Assets, Notary Public, CPA, General Ledger, Journal Entries, Bank Reconciliation, Tax Returns, ProSystem fx Tax, Tax Accounting, Payroll Taxes, Tax Preparation, Partnership Taxation, Internal Controls, Tax Advisory, Depreciation, Hyperion, Mergers & Acquisitions, Tax Research, Microsoft Excel
Education
University of North Carolina at Greensboro 1999 — 2000
Masters of Science, Accounting
University of North Carolina at Greensboro 1996 — 1999
Bachelors of Science, Accounting
Serco October 2013 - Present
Atlas Financial Holdings, Inc. June 2011 - August 2013
Fireman's Fund Insurance Company April 2006 - November 2010
National General Insurance August 2000 - April 2006
Insurance Overload Staffing September 1999 - August 2000
Ameriprise Financial Services, Inc. April 1999 - September 1999
Amerisure Insurance 1996 - 1998
Skills
Investigation, Public Speaking, Insurance, Risk Management, Claim, Liability, Liability Analysis, Research, Litigation, Legal Liability, Claim Investigation, Litigation Management, Property & Casualty..., Claims Management, Casualty, Personal Injury, Subrogation, General Insurance, Analysis, Casualty Insurance, Claims Handling, Claims Resolution, Commercial Insurance, Commercial Lines, Communication Skills, Life Insurance, Professional Liability, Property Damage, Underwriting
Education
Webster University
MBA, Business Administration
Rockhurst University
B.A, Political Science
National General Insurance November 2014 - Present
American Greetings July 2007 - October 2014
Skills
SQL, SAS, Analytics, A/B Testing, Data Mining, Statistical Modeling, Market Research, Segmentation
Education
Northern Illinois University 2005 — 2007
Master of Science (M.S.), Applied Probability and Statistics
University of Illinois at Urbana-Champaign 2000 — 2004
Bachelor's Degree, Biochemistry
National General Insurance July 2015 - Present
National General Insurance October 2013 - July 2015
National General Insurance March 2011 - October 2013
GMAC Insurance August 2008 - March 2011
GMAC Insurance January 2008 - August 2008
GMAC Insurance February 2006 - January 2008
FirmLogic November 2000 - February 2006
National Institutes of Health August 1997 - November 2000
Skills
Analytics, Business Analysis, Business Strategy, Commercial Insurance, Competitive Analysis, Underwriting, Risk Management, Property, Product Management, Product Development, Process Improvement, Pricing, New Business Development, Liability, Leadership, Cross-functional Team..., General Insurance, Insurance
Education
Vanderbilt University 1991 — 1997
PhD, Behavioral Neuroscience
University of North Carolina at Chapel Hill 1988 — 1991
BS, Psychology
National General Insurance February 2014 - Present
GMACI September 1998 - Present
GMAC Insurance 1993 - Present
GMAC Financial Services 1992 - Present
GMAC 1992 - Present
Skills
Performance Management, Insurance, Process Improvement, Vendor Management, Coaching, Training, Human Resources, Team Building, Employee Relations, Analysis, Call Centers, Employee Benefits
Education
University of North Carolina at Greensboro
National General Insurance August 1996 - Present
Fleet Mortgage 1994 - 1996
Progressive 1986 - 1993
Skills
Product Development, Insurance, Property & Casualty..., Product Management, Actuarial Science, Claim, Underwriting, Data Modeling, Pricing, SDLC, Business Analysis, Liability, Casualty, General Insurance, Requirements Analysis, Leadership
Education
St. Cloud State University 1982 — 1985
B.A., Mathematics
National General Insurance June 2014 - June 2015
Graham-Rogers Inc. June 2013 - June 2014
Progressive Insurance July 2007 - June 2013
Progressive Insurance August 2005 - July 2007
Skills
Sales, Marketing, Commercial Insurance, New Business Development, Marketing Strategy, Property & Casualty..., Insurance, Training, Lead Generation, Negotiation, Selling, Commercial Lines, Casualty, Customer Retention, Account Management, Claim, Customer Service, Leadership, Legal Liability, Liability, General Insurance, Inland Marine, Liability Analysis, Pricing, Professional Liability, Property Damage, Sales Management, Sales Process, Team Building, Umbrella Insurance, Underwriting, Workers Compensation
Education
Oklahoma State University
B.S., Education
National General Insurance August 1999 - April 2015
National General Insurance August 1999 - April 2015
Kelly Tempory Services April 1998 - August 1999
Skills
Excellent interpersonal..., Extensive experience..., Ability to prioritze,..., Strong verbal and..., Microsoft 2007, 50+wpm, accurate 10+key..., Able to work..., Excellent time..., Adapts easily to change, Learns new skills and..., Data Entry, Part Of A Team, General Public, Communication, Microsoft Office 2007, Work Ethic, Interpersonal..., Insurance, Invoicing, Access, System Administration, Leadership, Customer Satisfaction, Underwriting, PowerPoint, Microsoft Excel, SharePoint, Training, Claim, Microsoft Office, Analysis, Microsoft Word, Confidentiality, Process Scheduler, Time Management, Human Resources, Casualty, Software Documentation, Call Center, Outlook, Property & Casualty..., Management, Visio, Vendor Management, Customer Service, Project Planning, Troubleshooting, Call Centers, Process Improvement, Project Management
Education
University of Missouri-Saint Louis 2008 — 2011
Bachelor's degree Liberal Studies
University of Missouri-Saint Louis 2006 — 2011
Bachelor's degree, Liberal Arts and Sciences/Liberal Studies
GMAC Insurance January 2011 - Present
National General Insurance January 2011 - Present
GMAC Insurance January 2004 - January 2011
Education
State University of New York at Albany
Bachelor's degree, Economics
National General Insurance October 2012 - Present
GMAC Insurance December 2005 - October 2012
GMAC Insurance April 2010 - January 2011
Flow Cadillac May 2005 - December 2005
Skills
Claims Management, Special Investigations, Insurance Claims, Claim Investigation, Liability, Insurance, Customer Service, Liability Analysis, Claim, Property & Casualty..., Casualty, Claims Handling, General Insurance, Auto Claims, Claims Resolution, Litigation Management, Subrogation, Legal Liability, Commercial Lines, Claims, Catastrophy, Total Losses, Contruction Plumbing, Service Plumbing, Collections, Auto Mechanics, Bidding, Sales, Direct Sales, Customer Retention, Management, Adjusters, Auto Theft
Education
Winston-Salem State University 2003 — 2005
B.S. of Business Administration, Financial Services, 3.96
Surry Community College 1999 — 2001
Associate of Science (AS), Business Administration and Management, General, 3.96
National General Insurance January 2013 - Present
BB&T June 2010 - January 2013
SRA International February 2003 - June 2010
North Carolina State University April 2002 - December 2002
Skills
SAS, Statistics, SQL, Financial Analysis, Data Analysis, Microsoft Excel, SAS programming, Analytics, Market Research, Data Mining, Predictive Modeling, Statistical Modeling, Leadership, Analysis, Business Intelligence, Data Management, Access, SAS Programming
Education
North Carolina State University - College of Management 2006 — 2009
MBA, Business Administration, Service Management
North Carolina State University 1999 — 2002
B.S., Statistics
National General Insurance March 2015 - Present
Progressive Insurance April 2002 - February 2015
Beachwood Studios September 1997 - February 2000
Skills
Social Media Marketing, Property & Casualty..., Video production, Scriptwriting, Sales Presentations, Presentation Design, Directing Talent, Video Production, Graphic Design, Screenwriting, Online Marketing, Marketing Strategy, Marketing, Sales Management, New Business Development, Customer Retention, Selling, Photography, Direct Marketing, Lead Generation, Email Marketing, Sales, Account Management, Direct Sales, Sales Process, Salesforce.com, Social Networking, Online Advertising, Strategic Planning
Education
Ohio University
Bachelors of Telecommunications, Video & Film Production
National General Insurance June 2014 - Present
Snap-on Business Solutions November 2012 - June 2014
Kingdom Solutions March 2003 - November 2012
AkzoNobel 2007 - 2009
Henkel 2005 - 2007
United States Department of Defense 2002 - 2005
Therma Tru 2004 - 2004
Mirifex December 1999 - February 2003
Meridia Hospitals October 1998 - November 1999
STERIS Corporation August 1995 - September 1998
Skills
SDLC, Oracle, Data Warehousing, Project Management, Analysis, System Administration, Requirements Analysis, Solution Architecture, Data Modeling, Integration, Business Analysis, SQL, ETL, Software Development, SharePoint, Enterprise Architecture, Databases, Business Intelligence
Education
Taylor University 1985 — 1989
BS, Computer Science
National General Insurance September 2014 - Present
Tower Insurance Group July 2010 - September 2014
OneBeacon Insurance June 1980 - July 2010
Skills
Property & Casualty..., Casualty, Claims Management, Claim, Management, Liability, Commercial Lines, Commercial Insurance, Legal Liability, Subrogation, Liability Analysis, Property Damage, Litigation Management, Claim Investigation
Education
Susquehanna University 1976 — 1980
B.A., History, Management
National General Insurance June 2013 - Present
Hagerty Insurance January 2010 - June 2013
Taylor and Leonard Financial Services September 2008 - January 2010
M&T Bank July 1996 - September 2008
Skills
Insurance, Negotiation, Selling, Team Building, New Business Development, Banking, Credit, Loans, Customer Relations, Public Speaking, Product Development, Coaching, Salesforce.com, Sales Management, Key Account Development, Managing Key Accounts, End to End Sales, Sales Presentations, Account Management, Property & Casualty..., Sales, Business Development, Management, Team Leadership, Direct Sales, Cold Calling, Leadership, Building Brand Awareness, New Leads, Face to Face..., Expert relationship..., Customer Service, Client Service Oriented, Marketing, General Insurance, Professional Liability, Strategic Sales, Teamwork, Casualty, Commercial Insurance, Positivity, Underwriting, Homeowners, Workers Compensation, Umbrella Insurance
Education
The University of Connecticut 1986 — 1990
TMS Health, a Xerox Company June 2011 - Present
Adecco Staffing, USA November 2009 - June 2011
Liberty Mutual Insurance July 2007 - April 2009
Safeco Insurance January 1997 - April 2007
GMAC Insurance (formally known as National General Insurance) November 1992 - December 1996
Progressive Insurance December 1990 - November 1992
National General Insurance July 1987 - November 1989
Skills
Insurance, Claim, Process Improvement, Performance Management, Management, Customer Service, Employee Training, Budgets, Quality Assurance, Property & Casualty..., Call Center..., Surety Bonds, Leadership
Education
Stephens College 1979 — 1983
Bachelor of Arts, Business Administration, Marketing and Merchandising
National General Insurance August 2015 - Present
Solstas Lab Partners (A Quest Diagnostics Company) January 2010 - August 2015
Solstas Lab Partners October 2001 - January 2010
Culp, Inc. October 1996 - October 2001
Skills
Performance Management, HRIS, Employee Relations, Process Improvement, Benefits Administration, Training, Payroll, Talent Acquisition, Project Management, Ultipro, Cognos, Employment Law, Change Management, Reporting & Analysis, Strategic Human..., Compensation, Workday, Mergers & Acquisitions
Education
University of North Carolina at Charlotte - Belk College of Business 1989 — 1993
BSBA, Business Administration/Marketing
National General Insurance July 2003 - Present
Skills
Liability, Claim, Insurance, Commercial Insurance, Property & Casualty..., Legal Liability, Commercial Lines, Property Damage, Claims Management, Claim Investigation, Casualty Insurance, General Insurance, Underwriting, Professional Liability, Workers Compensation, Umbrella Insurance, Subrogation, Brokers, Claims Handling, Liability Analysis
Education
Rockland Community College
National General Insurance July 2012 - Present
Ludlow Community Association August 2009 - Present
Skills
Insurance, Claim, Life Insurance, Property, General Insurance, Liability, Personal Injury, Customer Service, Written & Verbal..., Human Resources, Recruiting, Highly detail oriented, Organizational..., Job Scheduling, Resource Management, Strategic Planning, Strategic Communications, Operations Management, Office Administration, Retirement, Casualty, Property & Casualty..., Claims Management, Property Damage, Accident, Claim Investigation, Subrogation
Education
The College of Wooster
B.A., Communication and Media Studies
National General Insurance August 2014 - Present
Infinity Property and Casualty Corporation September 2009 - November 2013
GE Capital June 2007 - September 2009
AIG Agency Auto July 2004 - July 2005
AIG Agency Auto March 2002 - July 2004
Skills
Financial Analysis, Portfolio Management, Pricing, Competitive Analysis, Insurance, Underwriting, Analysis, Forecasting, Analytics, Business Analysis, Risk Management, Financial Modeling
Education
Wake Forest University School of Business 2005 — 2007
MBA, Finance
University of Alabama 1997 — 2001
BS, Finance
National General Insurance May 1992 - Present
Education
St. Louis Community College
University of Missouri-Saint Louis
Webster University
BB&T March 2014 - Present
National General Insurance May 2008 - March 2014
Education
State University of New York College at Plattsburgh
National General Insurance July 2014 - Present
Imperial Fire and Casualty Insurance Co. April 2014 - July 2014
Imperial Fire and Casualty Insurance Co. March 2013 - April 2014
Imperial Fire and Casualty Insurance Co. May 2012 - March 2013
Imperial Fire and Casualty Insurance Co. January 2009 - April 2012
Infinity Insurance May 2007 - December 2008
Skills
SQL, Visual Studio, VB.NET, C#, Microsoft SQL Server, Software Development, SQL Server Management..., Agile Methodologies, .NET, Web Services, Visual Basic, XML, SOA, Scrum
Education
The University of Texas at Dallas 2006 — 2007
MS, Software Engineering
The University of Texas at Dallas 2002 — 2006
BS, Computer Science
National General Insurance September 2014 - Present
Freestone Insurance Company April 2012 - September 2014
Coroplast, Inc. September 2007 - March 2012
Skills
Process Improvement, IT Management, IT Leadership, Manufacturing, IT Strategy, IT Procurement, Service Desk Management, Virtualization, System Administration
Education
Richland College
National General Insurance September 2014 - Present
Education
University of North Carolina at Greensboro 2008 — 2011
Bachelor's of Arts, Communication Studies, 4.0
Dale Carnegie Training 2002 — 2002
CEU, Sales Advantage Training
ECPI College of Technology 2000 — 2001
Diploma, Information Technology and Networking
National General Insurance January 2015 - Present
American Honda Motor Company, Inc. October 2010 - December 2014
Lakeside Golf Club 2007 - 2010
Residence Inn by Marriott October 2006 - April 2008
Norwegian Cruise Line September 2004 - September 2006
Mercury Insurance February 1997 - March 2004
Skills
Food & Beverage, Pastry, Catering, Menu Development, Banquets, Hotels, Culinary Skills, Hospitality Management, Hotel Management, Baking, HACCP, Inventory Management, Front Office, Food Preparation, Budgets, Menu Costing, Microsoft Office, Customer Satisfaction, Microsoft Word, Microsoft Excel, Bakery, Chef, Tourism, Customer Service, Food Service, Cooking, Resorts, Hospitality Industry, Hospitality, Food Safety, Sanitation, Food Industry
Education
California School of Culinary Arts 2002 — 2004
Associate's degree, Culinary and Hospitality
AB Miller 1991 — 1995
Diploma
University of Phoenix
National General Insurance June 2005 - Present
Skills
Property & Casualty...
Education
State University of New York College at Brockport 2004 — 2005
B.S., Business Administration
Progressive Insurance July 2014 - Present
National General Insurance January 2014 - June 2014
Scottsdale Insurance Company November 2012 - December 2013
Capital One November 2011 - August 2012
Capital One July 2010 - November 2011
The Ohio State University September 2008 - June 2010
Washington Mutual, Inc. July 2005 - June 2007
Skills
SQL, SAS, EXCEL, Actuarial Science, Risk Management, Quantative Analysis, Financial Modeling, Microsoft Excel, Statistics, Financial Analysis, VBA
Education
The Ohio State University 2007 — 2010
BS, Actuarial Science
Cleveland Metroparks April 2015 - Present
City of Independence Service Department September 2014 - May 2015
Cleveland Metroparks Zoo March 2014 - December 2014
National General Insurance March 2012 - January 2014
Travelers January 2008 - June 2011
Skills
Microsoft Office, Microsoft Word, Teaching, PowerPoint, Microsoft Excel, Customer Service, Windows, Property & Casualty..., Claims Handling, Management, Multi Tasking, Time Management, Liability, Insurance, Claim, Coaching, Call Centers
Education
The University of Akron 1999 — 2007
bachelors, Education - Middle School
bisco industries October 2014 - Present
National General Insurance November 2012 - August 2014
Children's Therapeutic Communities March 2010 - October 2011
University of California, Riverside September 2009 - July 2010
University of California, Riverside September 2006 - September 2009
Skills
Strategic Communications, Organizational..., Microsoft Office, Microsoft CRM, Microsoft SQL Server, Commercial Insurance, Casualty Insurance, Insurance Policies, Financial Analysis, Epic Systems, E-commerce, Sales Cycle Management, Decision Making, WordPress, Program Management, SaaS, Analytics, Salesforce.com, Customer Service, Sales, SQL, PowerPoint, Social Media, HTML, Leadership, Time Management, Research, Management, Microsoft Word, Public Speaking, Project Management
Education
University of California, Riverside 2006 — 2010
University of California, Riverside
Bachelor's degree
Liberty Mutual Insurance February 2013 - Present
National General Insurance April 2006 - January 2013
EMERSON NETWORK POWER, Energy Systems January 1998 - April 2006
GRAHAM PACKAGING COMPANY January 1996 - January 1998
Graham Packaging Company January 1995 - January 1996
Westinghouse Electric Company January 1992 - January 1995
Skills
Six Sigma/Lean, Operations, Business Process..., Strategy Development, Business Analysis, Quality Assurance, Management Consulting, Process Improvement, Operations Management, Metrics, Business Strategy, Process Management, Business Management, Change Management, QoS, Lean Manufacturing, Auditing, Operational Excellence, Continuous Improvement, Quality Management, DMAIC, SPC, Process Engineering, Strategic Planning, Outsourcing, Root Cause Analysis, Cost Reduction, Program Management
Education
Wake Forest University School of Business 2001 — 2003
MBA, Marketing
Rensselaer Polytechnic Institute 1988 — 1992
Bachelor of Science, Mechanical Engineering
National General Insurance June 2014 - Present
Skills
Organizational..., Spanish, Training, Research, Team-oriented, Public Speaking, Critical Thinking, PowerPoint, Microsoft Excel, Microsoft Office, Microsoft Word, Data Entry, Inventory Control, Employee Training, Supervising, Youth Mentoring, New Hire Orientations, Employee Engagement, Corrective Actions
Education
University of California, Riverside 2008 — 2010
Bachelor's degree, Sociology/Administrative Studies
Riverside Community College 2003 — 2008
Associate of Arts (A.A.), Associates of Science (AS), Social Sciences
National General Insurance March 1994 - Present
Education
Tidewater Community College 1988 — 2001
Office Systems Technology, Word Processing
National General Insurance October 2014 - Present
Imperial Fire and Casualty Insurance Co. March 2008 - Present
Skills
Actuarial Science, Actuarial Consulting, Loss Reserving, Pricing, Predictive Modeling, Statutory Accounting, Risk Management, General Insurance, Property & Casualty..., Reinsurance, Analytics, Statistics, Risk Analytics, Claim, Workers Compensation, Strategic Planning, Commercial Insurance, Financial Risk, Analysis
Education
Texas A&M University 1996 — 1998
Master of Engineering, Electrical Engineering
University of Science and Technology of China 1988 — 1996
Bachelor of Science (BSc), Master of Science, Physics
National General Insurance October 2012 - Present
BPC October 2011 - May 2012
Progressive Insurance October 2007 - February 2011
Progressive Insurance April 2005 - October 2007
Progressive Insurance August 2000 - April 2005
Progressive Insurance August 1999 - August 2000
Progressive Insurance July 1996 - August 1999
Progressive Insurance April 1995 - July 1996
Diehl Insurance Agency October 1994 - April 1995
Skills
Strategic Planning, Account Management, Sales, New Business Development, Marketing, Property & Casualty..., Sales Management, Insurance, Commercial Insurance, Marketing Strategy
Education
University of Cincinnati 1988 — 1993
BBA, Accounting
National General Insurance May 1986 - Present
Skills
Property & Casualty...
Education
University of North Carolina at Greensboro
National General Insurance June 2014 - Present
Skills
Auditing, Computers, Microsoft Office, Adobe Acrobat, QuickBooks, Customer Service, Data Entry, Data Analysis, Fixed Assets, Accounting, Financial Reporting, Financial Services, Financial Analysis, Outlook, Social Media, PowerPoint, Microsoft Excel, Microsoft Word, Social Networking, Research, Leadership
Education
UCLA
Bachelor of Arts, Economics
Riverside Community College
Accounting Specialization
National General Insurance 2004 - 2013
Skills
Casualty, Microsoft Excel, Teaching, English, Windows, Microsoft Word, Research, Property & Casualty..., Customer Service, Microsoft Office, Liability, PowerPoint, Outlook
Education
Rutgers, The State University of New Jersey-New Brunswick 1988 — 1990
Bachelor's degree, Economics, 3.0
Raritan Valley Community College 1986 — 1987
Associate's degree, Business Administration and Management, General, 3.0
National General Insurance May 2013 - Present
AAA September 2012 - May 2013
GMAC Insurance October 1996 - September 2012
Liberty Mutual Insurance May 1993 - October 1996
Penn General Insurance Company September 1992 - May 1993
Skills
Organized Multi-tasker, Trained claim..., Team leader from..., Counseled co-workers in..., Personal Lines Auto, Commercial Claims, Recorded Statements, Auto Theft, RVs, Third Party Liability, Motorcycle, Total Losses, Litigation, Claim, Liability, Claims Management
Education
University of Phoenix 2002 — 2006
Bachelor of Business Administration (BBA), Business/Commerce, General
National General Insurance July 2015 - Present
Fireman's Fund Insurance Company July 2013 - July 2015
Plymouth Rock Assurance Company January 2006 - January 2012
Plymouth Rock Assurance 2006 - 2012
Allstate Insurance Company January 1985 - January 2006
Allstate June 1985 - December 2005
Skills
Customer Experience, Negotiation, Marketing Communications, Estimating, Insurance, Underwriting, Claim, General Insurance
Education
The College of New Rochelle
Bachelor of Science, Business Administration
The College of New Rochelle 1980 — 1983
Bachelor of Science (B.S.), Business Administration and Management, General
Pace University 1979 — 1980
Business Administration and Management, General
National General Insurance August 2012 - Present
State Farm Insurance February 1997 - March 2012
Skills
Liability, Claim, Property & Casualty..., Casualty Insurance, Commercial Insurance, Insurance, General Insurance, Claims Management, Legal Liability, Underwriting, Professional Liability, Subrogation, Property Damage, Workers Compensation
Education
State University of New York College at Buffalo
Bachelor of Science (B.S.), Business Studies
National General Insurance January 2012 - Present
Safeco Insurance February 2006 - December 2011
Education
Case Western Reserve University - Weatherhead School of Management 2000 — 2003
Master's degree, Marketing
University of Colorado at Boulder
National General Insurance September 2014 - Present
Tower Group Companies July 2010 - September 2014
OneBeacon Insurance January 2006 - July 2010
GMAC Insurance January 2000 - December 2005
Skills
Sales, Business Development, Business Intelligence, CRM, Strategic Planning, Leadership, Financial Analysis, Change Management, Negotiation, Finance, Forecasting, Program Management, Cross-functional Team..., Team Building, Analysis, Salesforce.com, Project Management
Education
The Sage Colleges-Sage Graduate School 1999 — 2001
Master of Business Administration (MBA), Business Administration and Management, General
Westfield State College 1985 — 1986
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Springfield Technical Community College 1983 — 1984
Associate's degree, Business Administration and Management, General
National General Insurance May 2007 - Present
National General Insurance March 2003 - May 2007
Education
Surry Community College 1990 — 1992
National General Insurance July 2009 - Present
GMAC Insurance 2004 - 2013
Metlife Auto & Home 2002 - 2004
State Farm Insurance 1998 - 2002
Skills
Litigation, PIP, No-Fault, Insurance, Negotiation, Analytical Skills, Highly detail oriented, Trials, Arbitration, Claim, Automobile knowledge, EMT, previous retail..., Multi Tasking, Regulation 68, New York State Workers..., Automobile, Time Management
Education
The College of Saint Rose 1988 — 1992
Elementary Education and Teaching
Stillwater Centrail High School
National General Insurance
Skills
Property & Casualty..., Customer Satisfaction, Customer Service, Insurance, General Insurance, Commercial Insurance, Liability, Underwriting, Sales, Marketing, New Business Development, Account Management
Education
University of South Carolina-Columbia 2000 — 2004
Bachelor's Degree, Political Science with Minor In Philosophy
Retired and enjoying time to pursue personal interests and perform Reference services. March 2015 - Present
National General Insurance September 2014 - March 2015
Skills
Property & Casualty..., Commercial Insurance, Underwriting, General Insurance, Claims Management, Property Damage, Claim, Insurance, Liability
Education
Northeastern University 1967 — 1972
Bachelor's Degree, Finance and Insurance
National General Insurance October 2014 - Present
Better Being May 2014 - August 2014
Education
University at Buffalo
Bachelor of Science (B.S.), Biology/Biological Sciences, General
National General Insurance February 2012 - Present
Permanent General Ins Assoc 2009 - 2012
Judgment Enforcement & Information Services 2007 - 2009
AIG 2005 - 2007
State Farm Fire & Casualty February 2004 - 2005
State Farm 1988 - 2004
Skills
Training and Development, Plannning and..., SIU, Contract Negotiation, Team Building, Litigation, Investigation, Performance Management, Field Claims
Education
Oregon State University
Bachelor of Science (B.S.), Business Administration and Marketing
National General Insurance September 2011 - Present
Walmart December 2009 - September 2011
Education
University at Albany, SUNY 2004 — 2008
Sociology - Double Minor in Criminal Justice and Psychology