North American Bancard
Industry: Credit card service company
DescriptionNorth American Bancard is a payments technology company that offers solutions for credit, debit, EBT, check conversion and guarantee, ecommerce, gift & loyalty cards, and more. Founded in 1992 by CEO/President Marc Gardner, it is headquartered in Troy, Michigan. Headquarters: Troy, MI Number of employees: 1,200 Founded: 1992 Subsidiaries: PayAnywhere, Phoenix Payment Systems, Inc., Parent organization: NAB Holdings LLC
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North American Bancard Employees
General Motors October 2013 - July 2014
Corrigan Air & Sea Cargo Systems October 2011 - October 2013
Stahls' April 2011 - October 2011
Comau December 2009 - May 2011
North American Bancard March 2009 - September 2009
Economic & TechnologicalDevelopment Area, Wu Hu, China March 2008 - June 2008
Karmann August 2007 - February 2008
Skills
ERP, Supply Chain Management, Purchasing, EDI, Chinese, Microsoft Office, Supply Chain, Logistics, Lotus Notes, Sourcing, Six Sigma Green Belt, Transportation, Strategic Sourcing, Cross-functional Team..., Negotiation, Continuous Improvement, Manufacturing
Education
Washington University in St. Louis 2014 — 2015
Master's degree, Logistics, Materials, and Supply Chain Management
Washington University in St. Louis - Olin Business School 2014 — 2015
Master of Science in Supply Chain, Logistics, Materials, and Supply Chain Management
H&R Block 2009 — 2009
Accounting
Michigan State University 2004 — 2009
Pre-dental, Health Care
Michigan State University - The Eli Broad College of Business 2004 — 2009
B.A., Supply Chain Management
North American Bancard April 2015 - Present
NEWTECH3 Inc June 2006 - April 2015
Game Day Detroit October 2012 - November 2013
Kroger December 2009 - March 2012
Skills
Communication, Microsoft Office, Microsoft Excel, Training, Social Networking, PowerPoint, Time Management, Microsoft Word, Facebook, Sales, Customer Service
Education
Oakland University 2012 — 2015
Human Resource Management, Human Resource Management
Oakland Community College
Associates, Business Administration
Walled Lake Central
Graphite Payments January 2008 - Present
North American Bancard September 2001 - September 2007
Skills
Merchant Services, Credit Cards, Payment Card Processing, Mobile Payments, Electronic Payments, Payments, Payment Systems, Payment Gateways, Debit Cards, Gift Cards, E-payments, B2B, Leadership, E-commerce, Merchant Acquiring, Strategic Partnerships, Acquiring, Loyalty Programs, Executive Management, Lead Generation, Sales Process, Direct Sales, PCI DSS, Cards, ACH, Transaction Processing, Mobile Commerce, POS, Start-ups, Payment Services, Loans, Selling, Cold Calling, Credit, Relationship Management, Banking, Financial Services, Small Business, Merchant Accounts, Customer Acquisition, Funding, Fraud, Small Business Lending, Financial Risk, Payment Industry, Credit Card Transaction..., Check 21, Customer Retention, Merchant Cash Advance, Merchant Card Processing
Education
Northwestern state of Louisanna 2008 — 2011
Psychology
Northwestern State University 1983 — 1987
bachelor, Finance
North American Bancard June 2006 - June 2014
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Customer Service, PowerPoint, New Business Development, Sales, Account Management, Sales Management, Negotiation, Team Building, Marketing, Marketing Strategy, Cold Calling, Customer Satisfaction
Education
Macomb Community College
Registered Nursing/Registered Nurse
University of Phoenix
Black Portfolio Group, Inc. June 2013 - Present
North American Bancard March 2011 - Present
Blue Sky Realty Group October 1999 - Present
WLG - World Leadership Group May 2003 - July 2007
Best Choice Mortgage, LLC January 1999 - May 2003
WMA - World Marketing Alliance June 1997 - July 2002
McDonald's Corporation June 1989 - October 2000
Skills
Management, Real Estate, Strategic Planning, Residential Homes, Investment Properties, Marketing Strategy, Sales Management, Sales, Customer Service, Entrepreneurship, Selling, Investors, New Business Development, Small Business, Team Building, E-commerce, Negotiation, Real Estate Transactions, Short Sales, B2B, Contract Negotiation, Luxury, Business Strategy, Investments, Restaurant Management, Media & Entertainment, REO, Real Estate Investment..., Merchant Card Processing, Merchant Services, Merchant Cash Advance, Recruiting, Human Resources, Public Relations, Microsoft Office, Commercial Real Estate, Hospitality Management, Consulting
Education
North Seattle Community College 1990 — 1993
Associate of Arts (AA), Marketing/Marketing Management, General
Ballard High School 1986 — 1990
North American Bancard September 2014 - Present
North American Bancard December 2013 - September 2014
North American Bancard June 2007 - December 2013
First Magnus Financial Corp May 2007 - August 2007
Decision One Mortgage May 2006 - April 2007
Option One Mortgage July 2003 - February 2006
American Equity Mortgage May 2001 - July 2003
Erhard BMW September 2000 - May 2001
Skills
Credit Card Processing, Electronic Payment, Merchant Services, Gift Cards, Payment Processing, Payment Gateways, Sales Management, POS, Account Management, Call Center, Online Payments, Transaction Processing, Payment Card Processing, E-payments, Credit Cards, Debit Cards, Merchant Acquiring, Sales Operations, Customer Retention, E-commerce, Cards, Sales, Banking, B2B, Credit, Strategic Partnerships, Payment Systems, New Business Development, Selling, Mobile Payments, Sales Process, Leadership, Relationship Management, Loyalty Programs, Credit Card Transaction..., Electronic Payments, Direct Sales, Payment Industry, Acquiring, Payments, Deal Closure, Sales Presentations, Payment Services, PCI DSS, Executive Management, Payment Cards, Mobile Commerce, EMV, Chargebacks, Fraud Detection
Education
Oakland Community College
Business Administration, Management and Operations
Seaholm High School
North American Bancard March 2015 - Present
GreenPath Debt Solutions September 2014 - February 2015
North American Bancard February 2014 - August 2014
North American Bancard April 2013 - February 2014
North American Bancard August 2011 - April 2013
FEI LLC August 2010 - August 2011
Orlans May 2010 - July 2010
United States Marine Corps July 2005 - July 2009
Skills
Accounting, Accounts Receivable, Accounts Payable, Leadership, Financial Accounting, Strategic Financial..., Strategic Planning, 10 Key, Data Entry, Financial Statements, Outlook, Peachtree, Microsoft Excel, Vlookup, Great Plains Software, Finance, Account Reconciliation, Budgets, Invoicing
Education
Walsh College of Accountancy and Business Administration 2011 — 2013
Bachelor, Business Administration - Accounting Processes Major
Oakland Community College 2009 — 2011
Associates, Business - Concentration in Accounting
AMU / APUS 2006 — 2009
Associates, General Studies
North American Bancard October 2013 - Present
North American Bancard February 2013 - September 2013
North American Bancard March 2012 - February 2013
North American Bancard November 2010 - March 2012
North American Bancard November 2009 - November 2010
VW Credit, Inc. June 2006 - August 2009
Skills
Customer Service, Electronic Payments, Sales, Mobile Payments, Recruiting, Transaction Processing, Management, Merchant Services, Research, Process Improvement, Banking, Microsoft Office, E-payments, Payment Card Processing, Team Leadership, New Business Development, Debit Cards, Payment Systems, Credit Cards, Workforce Planning, Forecasting, Workforce Management, Real Time Monitoring, Electronic Payment..., Project Coordination, Data Analysis, Coaching, Staff Development, Customer Satisfaction, Merchant Accounts, Merchant Cash Advance, Team Building, Account Management, Building Relationships
Education
Macomb Community College 2004 — 2006
North American Bancard February 2014 - September 2015
Saxophone Instructor April 2013 - January 2015
North American Bancard April 2013 - February 2014
Oakland University September 2012 - December 2013
Skills
Training, Time Management, Customer Service, Team Building, Retail, Sports, Merchandising, Store Management, Sales, Leadership, Coaching, Microsoft Excel, PowerPoint, Teamwork, Actuarial Science, SQL, Data Analysis, Microsoft Word, Microsoft Office, Research, Public Speaking
Education
Oakland University 2009 — 2014
Actuarial Science, Business Administration
oakland christian 1998 — 2009
3.64
FCA Fiat Chrysler Automobiles February 2015 - Present
North American Bancard March 2013 - August 2013
First Data Corporation June 2011 - March 2013
Ryla Tele Services April 2009 - June 2011
State of Tennessee June 2008 - March 2009
Ford Motor Company May 2005 - February 2007
Ford Motor Company April 2002 - May 2005
Ford Motor Company May 2000 - July 2002
Ford Motor Company May 1995 - March 2000
Ford Motor Company April 1993 - March 1995
Skills
Call Centers, Payment Card Processing, Management, Process Improvement, Leadership, Microsoft Office, Team Leadership, Credit Cards, Project Management, Customer Service, Training, Team Building, Microsoft Excel, Payments, Strategic Planning, Troubleshooting, Relationship Management, Analysis, Outlook, Payment Systems
Education
Oakland University 1990 — 1994
Bachelor's Degree, Psychology / Sociology
University of Detroit Mercy
Master's Degree, Liberal Studies
University of Detroit Mercy
Bachelor's Degree, BS Mechanical Engineering
North American Bancard October 2013 - Present
Patch.com May 2013 - October 2013
Patch.com February 2013 - October 2013
Patch.com September 2010 - October 2013
Spinal Column Newsweekly, Oakland Lakefront Magazine June 2008 - September 2010
Capital News Service January 2007 - May 2008
Skills
Blogging, Facebook, Storytelling, Social Media, Editing, Digital Media, SEO, Newspapers, Social Networking, Web Content, Online Journalism, AP Style, Journalism, News Writing, Newspaper, Feature Articles, Copy Editing, Press Releases, Content Strategy, Web Content Management, Breaking News, Local Government, Newsletters, Video, Editorial, Freelance Writing, Interviews, Content Development, Photography, Multimedia, Social Media Outreach, Media Relations, Proofreading, Web Analytics, Content Management, Publicity, Publications, Online Publishing, Fact-checking, Content Writing, WordPress, Creative Writing, Blogger, Environmental Issues, State Legislation, Copywriting, SEO copywriting, Crime, Twitter, Customer service
Education
Michigan State University 2004 — 2008
BA, Journalism, History
Citi October 2012 - July 2014
Starbucks Coffee Company August 2007 - February 2013
Flagstar Bank July 2011 - October 2012
Comerica Bank May 2010 - May 2011
North American Bancard October 2008 - May 2010
North American Bancard October 2008 - May 2010
Skills
Training, Customer Service, Research, Credit, Program Management, Management, Finance, Leadership, Loans, Microsoft Excel, Mortgage Lending, Sales, Team Building, Team Leadership, Time Management
Education
Oakland Community College 2010 — 2012
Associates Degree, Accounting
Martin Luther King Jr Senior High 2004 — 2008
High School Diploma, College Preparatory Liberal Arts
Martin Luther King Jr. Senior High School
Oakland Community College
Accounting
North American Bancard August 2014 - Present
Sodexo 2013 - 2014
Canada Dry Bottling Co. June 2006 - June 2012
CUTCO Cutlery October 2003 - June 2004
Sears, Roebuck and Co. June 1998 - June 2001
GameStop October 1996 - June 1998
Skills
Customer Service, Decision - making, Dependable, Inventive, Managing Crisis, Managing people, Mentoring/Motivating..., Negotiating, Organized, Promoting/Marketing/Sell..., Public Speaking, Quantitative..., Research/Investigating, Self - starting/Taking..., Strategizing, Synthesizing Information, Teaching/Training, Working in Teams, Working Independently, Working Under..., Management
Education
Niagara University 2013 — 2014
Bachelor of Science (BS), Political Science
Westchester Community College 2012 — 2013
Associate of Arts and Sciences (AAS), Liberal Arts and Sciences/Liberal Studies
North American Bancard April 2012 - Present
General Dynamics Land Systems June 2003 - April 2012
GotFrag January 2003 - March 2008
Even Balance, Inc. January 2001 - January 2005
Technology Integration Group Services, Inc. May 1998 - August 2003
Skills
Systems Engineering, Engineering Management, Earned Value Management, Security Clearance, SDLC, Program Management, Teamcenter, Engineering, Defense, Web Development, Manufacturing, Project Management, Process Improvement, Cross-functional Team..., Management
Education
Oakland University 2004 — 2006
Master of Science, Computer Science and Engineering
Oakland University 1999 — 2002
Bachelor of Science, Computer Science
Team Detroit December 2014 - Present
North American Bancard February 2014 - December 2014
North American Bancard October 2010 - February 2014
AT&T May 2010 - October 2010
Verizon Wireless August 2007 - May 2010
Skills
Sales, Direct Sales, Account Management, Sales Management, Microsoft Excel, Customer Service, New Business Development, Microsoft Office, Marketing Strategy, Cold Calling, Vendor Management, Marketing, Marketing Communications, Digital Marketing, Product Marketing, Marketing Management, Business Analysis, Product Development, Product Launch, Sales Presentations, Trade Shows, Trade Show Presentations, Trade Show Strategy, Trade Show Exhibitor, Salesforce.com, Email Marketing, PPC Bid Management, SEM, SEO, Omniture, Google Adwords, Google Analytics, Social Media, Social Media Marketing, Analysis, Business Analytics, Market, Advertising, Event Management, E-commerce, Online Advertising, Online Marketing, Strategic Partnerships, B2B, Web Analytics, Management, Mobile Devices, Customer Satisfaction, Budgets, Market Research
Education
Michigan Technological University 2002 — 2007
Business Administration, Management and Operations
Oakland Community College 2012 — 2014
Information Technologies For Homeland Security
Lakeland High School 1998 — 2002
Diploma
Dialog Direct January 2015 - Present
Inovalon October 2011 - June 2014
North American Bancard May 2010 - January 2011
The Schwan Food Company April 2003 - January 2009
Metris Companies 1999 - 2003
Eagle Mortgage Services 1998 - 1999
Interactive Performance Inc. January 1996 - June 1998
Equifax Risk Management Services September 1993 - December 1995
ITT Systems September 1992 - October 1993
Chrysler First Financial 1990 - 1992
Skills
Leadership, Strategy, Training, Operations Management, Management, Process Improvement, Cross-functional Team..., Coaching, Call Centers, Vendor Management, Team Building, Team Leadership, Project Management, Telecommunications, Contract Negotiation, Sales Operations, Customer Satisfaction, Customer Service, Time Management, Leadership Development, Start-ups, Human Resources, Sales, Customer Experience, Interviews, Conflict Resolution, Budgets, P&L Management, Corporate Communications, Goal Oriented, Production Managment, Lean Manufacturing, Group Presentations, Decision Making Skills, Business Acumen, Reporting & Analysis, Humor, Interpersonal Skill, Creative Solutions, Executive Management, Operational Excellence, Performance Management
Education
Metropolitan State University 2008 — 2009
BS, Business Management, 3.8
Minneapolis Community and Technical College 2006 — 2008
AS, Leadership, 4.0
Southwest Minnesota State University 2005 — 2005
MBA, Schwan's Executive MBA Program
Huntington Beach High School 1981 — 1985
Diploma, General Education
FOURNIER FINANCIAL/Bridal Merchant Services January 1999 - Present
Bridal Merchant Services January 1996 - Present
Metropolitan Club of America 2011 - 2014
National Payment Systems October 2000 - October 2003
North American Bancard March 1997 - November 2000
Skills
Merchant Services, Account Management, Negotiation, New Business Development, Sales Management, Retail, Credit Cards, Sales, B2B, Team Building, Payment Card Processing, Marketing Strategy, Marketing, Recruiting, Training, Customer Service, Debit Cards, Social Media, Banking, Coaching, Sales Operations, Direct Sales, Selling, Sales Process, Event Planning, Social Media Marketing, Advertising, Social Networking, Merchant Acquiring, Marketing Communications, Gift Cards, Event Management, E-commerce, Direct Marketing, Public Relations, Time Management, Customer Retention, Merchandising, E-payments, Leadership, Business Development, Customer Satisfaction, Call Centers, Payment Industry, Strategic Partnerships, Cold Calling, Small Business, Online Advertising, Online Marketing, Lead Generation
Education
Oakland Community College
life
North American Bancard November 2014 - Present
one source talent January 2012 - August 2012
One source Talent January 2012 - June 2012
Wesley Berry Flowers August 2011 - November 2011
Diaogue Marketing August 2009 - December 2009
Skills
Data Entry, Customer Service, Telephone Skills, Call Centers, Customer Satisfaction, Time Management, Outlook, Social Networking, Microsoft Word, Sales, Office Management, Microsoft Excel, Facebook, Event Planning, PowerPoint, Access, Customer Experience, Microsoft Office, Training, Customer Retention, Cashiering, QuickBooks, Merchandising
Education
Oakland Community College 2008 — 2009
Information Technology
Clintondale Adult 2007 — 2007
H.S diploma, Culinary Arts
North American BanCard April 2012 - Present
GreenLeaf Hospitality November 2007 - August 2009
Skills
Management, Sales, Time Management, Event Planning, Banking, Event Management, Project Management, Strategic Planning, Dreamweaver, HTML5, HTML Scripting, CSS, Web-based Software..., Visual Studio, Adobe Creative Suite, Visio
Education
Oakland Community College 2013 — 2016
Associate’s Degree, Computer Software Engineering, 3.0
North American Bancard September 2014 - Present
Open Dealer Exchange, LLC January 2014 - September 2014
Open Dealer Exchange, LLC May 2011 - January 2014
Dimensional Control Systems October 2001 - May 2011
General Motors October 2001 - May 2011
Chrysler 1997 - 2001
Skills
Troubleshooting, Quality Assurance, Testing, Automotive, Problem Solving, Microsoft Office, Team Building, Process Improvement, Six Sigma, Requirements Analysis, Documentation, Data Analysis, Excel, Word, Continuous Improvement, Team Leadership, Windows, PowerPoint, Engineering, SoapUI, Public Speaking, Volunteering, Change Management, Software Documentation, Microsoft Excel, Microsoft Word, Training, SPC, Program Management, Cross-functional Team..., Root Cause Analysis, Analysis, Lean Manufacturing, Project Management, Product Development, Visio
Education
Walsh College of Accountancy and Business Administration 2009 — 2013
Masters of Business Administration, MBA - Minor in Finance
Rochester College 2007 — 2009
Bachelor of Science, Org. Leadership & Communication
North American Bancard March 2015 - Present
North American Bancard August 2014 - March 2015
North American Bancard February 2014 - August 2014
Education
Walsh College 2013 — 2015
Bachelor of Accountancy
Macomb Community College 2010 — 2013
Associate of General Studies
New Horizons Computer Learning Centers – Great Lakes July 2014 - Present
New Horizons Computer Learning Centers July 2013 - July 2014
North American Bancard January 2002 - June 2012
Konica Minolta Business Solutions U.S.A., Inc. 2012 - 2012
Harmony Pointe CTC 2012 - 2012
Campbell Inc January 2007 - February 2011
Oce February 2005 - January 2007
US Navy August 1981 - December 2001
Skills
Sales Process, Training, Cisco Technologies, New Business Development, Marketing, Leadership Development, Network Security, Linux, Project Management, VMware, Microsoft Office, Wireless Networking, Windows, Account Management, ITIL, Solution Selling, Cold Calling, Testing, Coaching, Sales, Direct Sales, Employee Training, Networking, Troubleshooting, Call Centers, Management, Salesforce.com, Security, Six Sigma, Citrix, Budgets, System Administration, Team Leadership, Telecommunications, Software Documentation, Vendor Management, Data Center, Visio, PMP, Software Installation, Hardware, Computer Hardware, Windows XP, Technical Support, Leadership, Customer Satisfaction, Servers, Team Building, Cloud Computing, Disaster Recovery
Education
Oakland Community College 2013 — 2014
Progressive Leasing April 2015 - Present
North American Bancard May 2014 - April 2015
One Month Apps July 2013 - January 2015
Quicken Loans February 2011 - October 2013
Jackson National Life June 2007 - February 2011
Skills
Objective-C, Xcode, iPhone development, JavaScript, HTML, Interface Builder, Git, iOS development, iOS, Mobile Applications, iPhone Application..., Team Leadership, JSON, Mobile Devices, SDK, MVC, iOS Design, Analytics, APIs, Web Development, User Interface, Customer Service, Management, Friendly Personality, Product Development, Program Management, Mobile Internet, iOS Development, Mobile Games
Education
Michigan State University 2001 — 2005
Bachelors, Journalism
North American Bancard April 2014 - Present
North American Bancard June 2010 - October 2012
North American Bancard October 2009 - June 2010
Skills
Customer Satisfaction, Leadership, Sales, Customer Service, Call Centers, Training, Customer Retention, Account Management, Time Management, Team Leadership, Direct Sales, Cold Calling, Sales Operations, Sales Management, Networking, Interviews, B2B, Credit Cards, Relationship Management, Credit, Payment Card Processing, Team Building
Education
Athens High School
High school diploma
Oakland Community College
Zeamster.com - Experience the Smarter Way to Accept Payments January 2013 - Present
Operation Solutions LLC June 2000 - Present
International Bancard Corp September 2008 - December 2012
First Independence Bank October 2006 - September 2008
PrimePoint Systems 2003 - 2006
Cardchoice International 2002 - 2003
North American Bancard 2001 - 2002
Skills
Payment Card Processing, Payments, Credit Cards, Debit Cards, Payment Systems, Electronic Payments, Vendor Management, Acquiring, Payment Gateways, E-payments, Mobile Payments, Payment Industry, Transaction Processing, Banking, ACH, Cards, Leadership, E-commerce, Relationship Management, B2B, Executive Management, Management, Merchant Services, Strategy, IT Management, Sales, Mobile Commerce, PCI DSS, Program Management, Financial Services, POS, Budgets, NFC, Strategic Partnerships
Education
Walsh College 2006 — 2008
Masters of Science, Business Information Technology
Oakland University 1995 — 2000
Bachelor of Science, Management Information Systems
Compass Communications Group LLC February 2015 - Present
Compass Communications Group LLC 2014 - 2015
Strategic Concepts Inc April 2009 - April 2014
North American Bancard 2012 - 2014
Bank of America November 1996 - December 2006
MasterCard January 1991 - January 1993
MasterCard International 1991 - 1993
Skills
Payment Card Processing, Electronic Payments, Banking, Debit Cards, Credit Cards, Payments, Merchant Services, Payment Systems, Mobile Payments, E-payments, Relationship Management, Payment Gateways, Financial Services, Sales, Credit, Cards, Strategic Partnerships, Acquiring, ACH
Education
Michigan State University 1977 — 1979
Business
Lansing Community College 1975 — 1979
Business, Business
North American Bancard November 2009 - Present
The Parlaywheel/Affordable Food Network 2007 - 2009
Education
San Jose State University 1977 — 1982
BA, Economics
Changing Hands January 2010 - Present
North American Bancard February 2005 - March 2008
International Transmission Co. May 2003 - February 2005
DTE Energy June 2000 - February 2003
Oak Park Police Dept August 1998 - June 2000
Skills
Customer Service, Microsoft Office, Microsoft Excel, Sales, Event Planning, PowerPoint, Strategic Planning, Microsoft Word, Management, Teaching
Education
Le Cordon Bleu College of Culinary Arts-Atlanta 2012 — 2014
Culinary Arts
Oakland University
Bachelorâs Degree, Accounting and Finance
North American Bancard February 2014 - Present
Trackformance March 2010 - Present
North American Bancard November 2013 - January 2014
North American Bancard February 2013 - January 2014
IBS Software Services June 2012 - February 2013
HP Enterprise Services May 2010 - April 2012
HP Enterprise Services December 2009 - May 2010
Michael Roy and Associates January 2000 - January 2010
HP Enterprise Services (formerly Electronic Data Systems) 2008 - 2009
HP Enterprise Services (formerly Electronic Data Systems) January 2008 - December 2008
Skills
Agile Methodologies, Requirements Analysis, Scrum, User Interface Design, Project Management, Virtual Reality, PHP, MySQL, Solution Architecture, Team Leadership, Configuration Management, Technical Leadership, Filemaker Pro, Technical Documentation, Software Development..., Business Process..., Process Flow..., Data Flow Diagraming, Public Facilitation, Software Development..., Logical Data Modeling, Relational Data Modeling, Test Case Generation, Use Case Diagrams, Use Case Analysis, Requirements..., Software Packaging, Process Optimization, Software Documentation, VMware vSphere, Puppet, Integration, Software Development, Management, Leadership, Databases, Linux, Web Applications
Education
Oakland University 1987 — 1999
Bachelors
Automated Benefit Services, Inc. February 2014 - Present
North American Bancard August 2013 - January 2014
Krivsky and associates 2014 - 2014
ITC-HOLDINGS May 2012 - August 2013
TEKsystems 2009 - 2010
AVL 2009 - 2009
Federal-Mogul 2003 - 2007
Play 2006 - 2006
Skills
Windows Server, VMware, SCCM, System Deployment, Technical Support, VMware vSphere, Powershell, IIS, Server Administration, NetBackup
Education
Western Michigan University 2015 — 2019
Juris Doctor (J.D.)
Oakland University 2000 — 2007
MIS
Tipping Point July 2014 - Present
MRB March 2004 - Present
International Bancard Corp July 2011 - March 2014
North American Bancard August 2010 - March 2011
Daniel Brian & Associates March 2010 - July 2010
Benivegna Building Company, Inc March 2004 - March 2008
Benivegna Building Co. Inc. June 2000 - February 2004
Skills
Image Manipulation, Graphic Design, Advertising, Adobe Creative Suite, Mac, Photoshop, Print, Web Design, User Interface Design, Wordpress, User Experience Design, Social Media, B2B, Integrated Marketing, Newsletters, WordPress
Education
Specs Howard School of Broadcast Arts 2009 — 2010
Graphic Design
Oakland Community College
Liberal Arts
Sentry Data Systems September 2014 - Present
North American Bancard November 2012 - September 2014
James Hollenbeck at WRAMPD.com March 2005 - September 2014
Baker College January 2013 - June 2014
Auto Credit Express November 2011 - August 2012
Pierre Auger Northern Cosmic Ray Observatory 2007 - 2008
Skills
Web Design, PHP, MySQL, Web Development, jQuery, Email Marketing, Social Media, Teaching Classes, Git, Symfony2 Framework, JavaScript, Linux, C++, Java, Agile Application..., Scrum, PostgreSQL, Agile Web Development, Graphic Design, Social Media Marketing, Online Reputation..., CSS, SEO, Photoshop, Online Marketing, Illustration, XHTML, HTML, Illustrator, Corporate Identity, Typography, XML, Copywriting, User Interface Design, AJAX, HTML5, Blogging, Digital Marketing, Local Search..., Guerrilla Marketing, Organic Search Listing..., Local Google Map, Keyword Research, Marketing Strategy, Credibility, Python, Development Programming, WordPress, HTML 5, CMS
Education
Michigan Technological University 2005 — 2009
Bachelor's degree, Computer Software Engineering
REDICO July 2014 - March 2015
Fourmidable Group January 2014 - July 2014
North American Bancard January 2013 - July 2013
North American Bancard June 2012 - January 2013
Technology Ventures Inc. April 2010 - June 2011
Instant Tax Service December 2008 - March 2009
Easy Loans May 2003 - December 2008
Skills
QuickBooks, Microsoft Office, Westlake, Accounts Payable, Accounts Receivable, Payroll, Invoicing, Auditing, Analysis, Banking, Financial Statements, Microsoft Excel, Customer Service, Tax, Risk Management
Education
Oakland University 2008 — 2012
Bachelor of Science in Accounting, Accounting
Rackspace, the #1 managed cloud company July 2015 - Present
North American Bancard September 2014 - June 2015
North American Bancard September 2013 - June 2015
MRM Worldwide November 2012 - October 2013
MRM Worldwide Detroit April 2010 - November 2012
Wright Express February 2009 - February 2010
Organic Inc March 2007 - January 2008
Pomeroy IT Solutions March 2006 - February 2007
Skills
User Experience, User Interface Design, Web Development, CSS, JavaScript, User Interface, Web Applications, XHTML, HTML, SDLC, jQuery, HTML 5, Information Architecture, Mobile Devices, Team Leadership, E-commerce, Databases, Human Computer..., Usability, CMS, Integration, Critical Thinking, Git, Front-end, Subversion, Web Project Management, Web Analytics, Scrum, Mobile Applications, Agile Methodologies, Usability Testing, Design Patterns, Apache, LAMP, Google Analytics, SEO, JIRA, Web Design, Dreamweaver, Advertising, Digital Marketing, HCI, Graphic Design, Photoshop, Axure RP, Persona, CRM
Education
Oakland Community College 2005 — 2006
Volkswagen of America, Inc August 2014 - Present
The Godfather Cigar Martini Lounge January 2010 - Present
AT&T January 2014 - July 2014
Verizon Wireless September 2011 - January 2014
North American Bancard May 2011 - September 2011
Wireless Toyz March 2011 - September 2011
Skills
Customer Service, Team Building, Retail, Management, Negotiation, Inventory Management, Strategic Planning, PowerPoint, Public Speaking, Sales, Training, New Business Development, Business Strategy, Leadership, Research, Sales Management, Marketing, Time Management, Teamwork, Team Leadership
Education
Oakland Community College 2009 — 2013
Associate's degree, Law
BlueStar Energy Solutions January 2012 - Present
North American Bancard June 2007 - Present
Sterling Payment Technologies January 2007 - Present
Education
Mansfield University of Pennsylvania 2001 — 2006
B.S. Business Administration, General Business and Management
General Networks Corporation September 2015 - Present
General Motors January 2014 - August 2015
Irvin Automotive Products November 2011 - December 2013
Severstal NA July 2011 - October 2011
Faurecia Interior Systems June 2011 - July 2011
Faurecia Interior Systems April 2011 - May 2011
North American Bancard January 2011 - March 2011
Skills
Forecasting, Budget Process, Market Analysis, Market Share Analysis, Invoicing, Internal Audit, Market Share, Data Analysis, Managing Processes, Employee Relations, Recruiting, Labor Relations, Induction Program, College Recruiting, Onboarding, Client Intake, Microsoft Excel, Microsoft Office, PowerPoint, Flow Charts, Event Planning, Project Planning, Internet Recruiting, Technical Recruiting, Interviews, Employee Benefits, Time Management, Leadership, Management, Personnel Management, Analysis, Payroll
Education
Oakland University 2007 — 2011
Bachelor of Science (B.S.), Human Resource Development
North American Bancard May 2015 - Present
Donnelly Penman & Partners May 2014 - June 2014
Detroit Tigers April 2013 - August 2013
Education
Michigan State University 2013 — 2017
Finance, General, Junior
HARBORTOUCH April 2015 - Present
North American Bancard January 2012 - Present
Total Merchant Services December 2011 - Present
SELF EMPLOYEED January 1975 - May 2010
Skills
Sales, Management, Strategic Planning, Entrepreneurship, New Business Development, Business Strategy, Start-ups, Negotiation, Marketing, Small Business, Financial Analysis, Retail, Franchising, Restaurants, Food, Leases
Education
TIDEWATER COMMUNITY COLLAGE
Studies, Business Management
Old Dominion University 1975 — 1976
Business Management
FIRST COLONIAL HIGH SCHOOL
Packt Publishing August 2013 - Present
Security Inspection, Inc. 2015 - Present
Self Employed February 2003 - Present
Navigation Solutions, LLC November 2013 - 2015
Hearst Business Media January 2012 - November 2013
Letica Corporation November 2008 - March 2011
Landaal Packaging January 2007 - July 2008
North American Bancard April 2005 - January 2007
North American Bancard February 2005 - April 2005
North American Bancard May 2004 - February 2005
Skills
Windows, Active Directory, Windows 7, Servers, Antivirus, Linux, Programming Languages, Troubleshooting, Computer Hardware, Microsoft SQL Server, Group Policy, SQL, Backup, Programming, Administration, User Support, Remote User Support, Windows Server, Ubuntu, Debian, Red Hat Linux, OpenSuse, Fedora Linux, Linux+, Java Programming, LPIC-2, Powershell, Help Desk Support, Technical Support, Bash, Scripting, Laptop Hardware, Desktop Hardware, System Administration, VMware, IIS, Microsoft Exchange, Disaster Recovery, Apache, Virtualization, System Deployment, OS X, Unix, Databases, DHCP, Visio, Windows XP, DNS, Information Technology, Laptops
Education
Capella University 2012 — 2014
Master's Degree, Information Systems Technology Management, 3.88
University of Phoenix 2010 — 2012
Bachelor of Science, Information Technology, 3.75
University of Phoenix 2008 — 2010
Associate of Arts, Information Technology
Mott Community College 2000 — 2003
Computer Programming Certificate Of Achievement, Computers, Technology
North American Bancard June 2012 - Present
Modern Skate & Surf February 2009 - June 2012
National Shrine of the Little Flower 2003 - 2008
Forest Lake Country Club 1995 - 1999
Skills
Event coordination, Corporate travel, Executive..., Marketing, Microsoft Word, Payroll, Communication, Event Planning, Management, Travel Management, Calendars, Accounts Payable, Customer Service, Travel Arrangements, Scheduling
Education
Oakland Community College 1997 — 2000
Art History, Criticism and Conservation
Caledonia High School, MI 1980 — 1984
North American Bancard January 2014 - Present
Horizons Upward Bound with Cranbrook Schools March 2013 - November 2014
North American Bancard October 2012 - November 2014
SEO411 May 2012 - August 2013
Smile TV October 2012 - March 2013
North American Bancard November 2011 - October 2012
Cranbrook School June 2012 - August 2012
North American Bancard May 2011 - January 2012
UM Hatcher Graduate Library November 2007 - April 2011
Shore Mortgage June 2007 - August 2010
Skills
application processing, Loans, Mortgage Lending, FHA, Call Center, Credit, Credit Cards, Underwriting, Microsoft Office, Data Entry, PowerPoint, Creative Writing, Writing, SEO copywriting, Editing, Customer Service, Building Relationships, Relationship Management, English Literature, Secondary Education, Lesson Planning, Poetry, Prose, Tutoring, Application Processing, SEO, Call Centers, Literature Reviews, Sales, Blogging, Social Media, Marketing, Sales Management, Public Speaking, Leadership, Professional..., Thought Leadership
Education
Rutgers University-Newark 2015 — 2017
Master of Fine Arts (MFA), Poetry
University of Michigan 2007 — 2011
Bachelor's of Arts, English - Creative Writing
Quicken Loans August 2013 - January 2014
North American Bancard 2006 - July 2013
Skills
Mobile Payments, Payment Card Processing, Accounts Receivable, Accounts Payable, Collections, Electronic Payments, ACH, Inventory Analysis, Merchant Services, Merchant Card Processing, Credit Card Transaction..., NACHA, Development Of Employees, Banking Relationships, Cash Management, Business Analysis, Risk Management, Wire Transfers, Compensation Structures, Leadership Development, Business Process..., Business Process...
Education
Walsh College of Accountancy and Business Administration 2011 — 2013
Bachelor of Business Administration (BBA)
University of Alexandria 1998 — 2001
Oakland Community College
North American Bancard September 2015 - Present
North American Bancard January 2015 - Present
Brooksource March 2013 - December 2014
Brooksource June 2012 - March 2013
Kolt Communications, Inc. September 2010 - May 2012
Michigan State University March 2009 - December 2010
Del Sol June 2008 - August 2010
Skills
Social Media, Recruiting, Management, Public Relations, Microsoft Office, Customer Service, Social Media Marketing, CRM, Technical Recruiting, Talent Acquisition, Microsoft Excel, Marketing Communications, Press Releases, Strategic Sourcing, PowerPoint, Microsoft Word, Marketing, Sales, Fundraising, Social Networking, Project Management, Staffing Services, Business Analysis, Media Relations, Leadership, Program Management, Cold Calling, Teamwork, Interviews, Account Management, Communication Skills, Time Management, College Recruiting, Training, Team Leadership, Coaching, Facebook, Event Planning, Team Building, Public Speaking, Human Resources, Information Technology, Event Management, SharePoint, Customer Relations, Sourcing
Education
Michigan State University 2008 — 2012
Bachelor of Arts in Communication, Honors College, Specializing in Public Relations and Sales Communication
North American Bancard July 2015 - Present
North American Bancard September 2014 - July 2015
North American Bancard September 2013 - September 2014
Kelly Services, Inc. June 2012 - August 2013
HP Enterprise Services October 2011 - June 2012
Skills
Process Improvement, Workforce Management, Leadership, Call Centers, Continuous Improvement, Team Leadership, Management, Business Process, Forecasting, Coaching, Vendor Management, Incident Management, ITIL, Time Management, Customer Satisfaction
Education
Oakland University 2013 — 2015
Master of Business Administration (M.B.A.), International Business
Grand Valley State University (GVSU) 2007 — 2011
Bachelor of Science, Economics, Communication Studies
MCCI - Mort Crim Communications Inc. November 2014 - Present
ViSalus April 2012 - October 2014
North American Bancard March 2010 - April 2012
Continental Canteen March 2008 - October 2008
Skills
Microsoft Excel, Microsoft Word, MAS 500, Accpac, Adonix
Education
Schoolcraft College
Accounting
AM Interactive Group, LLC August 2003 - Present
DTS Staffing, Inc. January 2006 - Present
North American Bancard December 2012 - July 2014
North American Bancard July 2012 - December 2012
Billhighway December 2011 - June 2012
118id April 2011 - October 2011
Abundance Studios, LLC March 2008 - March 2009
Prudential Financial January 1996 - January 2001
Alliance Building Company, Inc January 1991 - January 1994
Skills
Social Media Marketing, Email Marketing, Online Advertising, SEO, Digital Strategy, Digital Marketing, E-commerce, SEM, PPC, Web Analytics, Entrepreneurship, Marketing Strategy, Social Media, Lead Generation, Digital Media, Google Adwords, Analytics, Google Analytics, Project Management, Business Analysis, CRM Integration, SEO copywriting, Database Design, Web Design, Requirements Analysis, Requirements Gathering, Business Requirements, Strategy, Marketing, Advertising, CRM, Social Networking, Blogging, New Business Development, Management, Online Marketing, Product Development, Start-ups, Website Development, Sales, Salesforce.com, User Experience, User Interface Design, Agile Methodologies, Training, Agile Project Management, Creative Direction, Strategic Planning, Mobile Devices, Business Process
Education
Oakland University 2001 — 2003
Bachelor of Science, Business Administration; Management Information Systems
North American Bancard November 2013 - Present
Looking for a new processor to sell for July 2013 - Present
Card Payment Solutions April 2013 - November 2014
Walmart March 2014 - September 2014
Tvc and associates March 2003 - June 2010
Skills
Gift Cards, E-commerce, Credit Cards, Merchant Services, Payment Card Processing, Entrepreneurship, Acquiring, B2B, Cold Calling, Debit Cards, Direct Sales, E-payments, Electronic Payments, Finance, Mobile Payments, POS, Payment Gateways, Payments, Relationship Management, Sales, Sales Management, Small Business, Strategic Partnerships
Education
Shelton State Community College 2000 — 2002
Business, Finance, General
North American Bancard September 2014 - Present
Dart Properties March 2014 - September 2014
Dart Properties September 2013 - March 2014
Dart Properties December 2012 - September 2013
Hotel 71 May 2012 - December 2012
Skills
Yardi Voyager, QuickBooks, Microsoft Office, Customer Service, Management, Account Management, Efficiency, Microsoft Dynamics GP, Finance, Microsoft Excel, Accounts Payable, Accounts Receivable, Time Management, Microsoft Word, PowerPoint
Education
Walsh College 2014 — 2015
MBA/MSF, Finance
Michigan State University 2009 — 2012
Bachelor of Arts (B.A.), Hospitality Business
BlueWater Technologies 2012 - Present
SpeedCastTV 2011 - Present
Thick Owl Inc July 2002 - Present
North American Bancard January 2011 - January 2013
Skills
After Effects, Broadcast, Video Production, Video Editing, Pre-production, Digital Media, Creative Direction, Motion Graphics, Social Media, Social Media Marketing, Advertising, Final Cut Pro, Television, Marketing Strategy, Event Management, Photoshop, Film, AV Installation
Education
Northern Michigan University 1999 — 2002
Bachelor of Science (B.S.), Media Production and New Technology
Spring Arbor University 1998 — 1999
E7 Solutions November 2014 - Present
PayAnywhere July 2014 - November 2014
North American Bancard 2012 - October 2014
North American Bancard September 2005 - January 2012
Skills
Payment Card Processing, Electronic Payments, Debit Cards, Credit Cards, Payment Systems, Mobile Payments, Call Centers, Payment Gateways, Banking, Payment Industry, Merchant Services, Acquiring, E-payments, Payments, Transaction Processing, ACH, Cards, Relationship Management, E-commerce, PCI DSS, Business Analysis, POS, Loyalty Programs, Requirements Analysis, PostgreSQL, EMV, CRM, Mobile Devices, Systems Analysis, Web Design
Education
Oakland University 2004 — 2009
Management Information Systems, Business & Administration
Avondale High School 2000 — 2004
Minacs Marketing Solutions August 2015 - Present
Cornelius Systems, Inc. March 2014 - September 2014
North American Bancard January 2008 - November 2013
Alliance Catholic Credit Union August 2001 - April 2007
Real Estate One June 2003 - June 2006
Skills
Banking, Customer Service, Consumer Lending, Collections, Finance, Close Attention to..., Microsoft Office, Credit Analysis, Fixed Interest, Residential Mortgages, Bankruptcy, Consumer Financing, ACH, OFAC, Consumer Debt, Debt Settlement, Financial Statement..., Time Management, Time Ma, Due Diligence, cross training, cross selling, Cross Selling, Management, Sales Management, Relationship Management, Strategic Planning
Education
Oakland Community College 2002 — 2005
Business Administration and Management, General
Ferndale High School 1997 — 2001
High School Diploma, General Education
North American Bancard July 2013 - March 2015
Summit Financial Consulting December 2011 - April 2013
T-Tech Solutions, LLC March 2011 - June 2011
Speedway SuperAmerica, LLC March 2009 - March 2010
Inspire Salon August 2003 - October 2008
Campbell-Ewald October 2007 - April 2008
Coach October 2007 - November 2007
Circuit City August 2001 - November 2006
T-Tech Solutions, LLC January 2003 - January 2004
Skills
Microsoft Office, Leadership, Social Networking
Education
Oakland University 2002 — 2008
Bachelor of Arts, Journalism, 3.0
Oakland University 2002 — 2008
Bachelor of Arts (B.A.), Journalism, 3.0
Credibly March 2011 - Present
The Birmingham Group August 2008 - March 2011
International Payment Systems, Inc. January 2007 - March 2011
North American Bancard November 2003 - January 2007
Skills
B2B Services, Business Finance, Merchant Services, Inside Sales, New Business Development, Sales Management, ISO Relations, Partner Relations, B2B, Partner Management, Sales, Credit Cards, CRM, Recruiting, Payment Card Processing, Leadership, Management, Training, Strategic Partnerships, Customer Service, Corporate Finance, Business Development, Executive Management, Retail, Small Business, Marketing, SaaS, Cold Calling, Sales Process, Direct Sales, Customer Retention, Sales Presentations, Selling, Lead Generation, Business Planning, Business Strategy, Start-ups, Relationship Management, Funding, Customer Acquisition, Financial Services, Credit, Strategy, Gift Cards, Finance, Electronic Payments, E-commerce, E-payments, Mobile Payments
Education
Michigan State University 1997 — 2001
Bachelor of Arts, Social Theory/Relations
University of Detroit Jesuit High School & Academy 1993 — 1997
High School Diploma
North American Bancard August 2013 - Present
Automotive Credit Corporation 2011 - August 2013
Automotive Credit Corporation January 2008 - 2011
Capital One Financial 2004 - 2007
Radian Guaranty 2001 - 2004
Cornerstone Capital Group 1996 - 2001
Great Lakes Finance 1994 - 1996
Skills
Credit, Loans, Credit Risk, Credit Analysis, Mortgage Lending, Mortgage Banking, Customer Relations, Process Improvement, Compliance, Strategic Planning, Team Building, Call Center, Customer Service, Change Management, Coaching, Business Strategy, Underwriting, Team Leadership, Negotiation, Contract Negotiation, Microsoft Office, Operations Management, Business Analysis, Portfolio Management, Loan Origination, Financial Risk, Analysis, Sales, Finance, Loss Mitigation, Training, Forecasting, Sales Management, Residential Mortgages, Financial Analysis, Vendor Management, Mortgage Underwriting, Consumer Lending, Relationship Management, Risk Management, Leadership, Due Diligence, Customer Satisfaction, Automobile Lending, Problem Solving, Mortgage
Education
Michigan State University
Bachelor of Arts (B.A.), Finance
Wells Fargo October 2014 - Present
Cox Communications May 2014 - August 2014
CVS Caremark Corporation January 2014 - April 2014
Lancet Data Sciences- Business Intelligence Consulting March 2013 - January 2014
Dell Perot Systems February 2010 - March 2013
North American Bancard May 2012 - October 2012
RaceTrac Petroleum April 2012 - May 2012
TIAA-CREF February 2008 - February 2010
Bank of America 2006 - 2008
US Department of Defense November 2005 - June 2006
Skills
Business Intelligence, Data Warehousing, Microstrategy, Databases, Enterprise Architecture, Enterprise Software, ETL, PL/SQL, OLAP, Cognos, Requirements Gathering, Requirements Analysis, Business Intelligence..., Performance Tuning, Business Analytics, SQL, Oracle, Change Management, Data Modeling, Data Warehouse..., Consulting, Agile Methodologies, Microsoft SQL Server, Analytics, SDLC, Project Management, Data Integration, Dimensional Modeling, Dashboard, Informatica, Teradata
Education
North Carolina State University
MS, Industrial Engineering
Oregon State University
North American Bancard October 2010 - Present
Arete Productions March 2010 - Present
EMBARCO ENTERTAINMENT January 2009 - Present
Core 808 Productions December 2009 - August 2010
Education
Oakland University 2002 — 2004
Business Administration and Management, General
North American Bancard October 2012 - Present
Cms Transporation October 2010 - October 2012
Snowbird Ski and Summer Resort January 2012 - April 2012
Ute cab October 2011 - January 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML, Sales, Marketing, Cooking, Retail, Merchandising, Catering, Restaurants, Time Management, Food, Web Design, Payment Gateways, Merchant Services, Sales Management, Payment Card Processing, E-commerce
Education
Salt Lake Community College
North American Bancard June 2014 - Present
Hunique November 2001 - Present
Human Element November 2013 - May 2014
Compuware June 2013 - November 2013
International Bancard October 2012 - June 2013
Schoolcraft College November 2010 - October 2012
Skills
PHP, Web Development, CSS, AJAX, Web Design, Apache, CMS, JavaScript, Git, Front-end, ASP, HTML, Microsoft Office, Web Hosting, Photoshop, Magento, jQuery UI, Network Security, English, User Experience, Linux, jQuery, HTML 5, MySQL, Networking, CakePHP, Payment Gateways, VMware, CSS3, Windows, Windows Server, Ubuntu Server 12.04, Postfix, Adobe Creative Suite, Illustrator, Computer Hardware, Virtual Networks, Peripherals, Audio Systems, Wireless Networking, Mail Server, Web Servers, Remote Desktop, VNC, Dutch, Quality Assurance, Business Process..., Business Process..., Agile / Scrum, DDD
Education
Schoolcraft College 2009 — 2013
Associates Degree, Environmental Science
Schoolcraft College 2010 — 2012
Business, Business Administration and Management, General
Veenlanden College (Netherlands)
North American Bancard June 2014 - Present
Aditya Birla Minacs March 2014 - May 2014
Cengage Learning May 2013 - March 2014
Oakwood Healthcare November 2009 - February 2013
Graebel Companies October 2004 - June 2009
NYX Inc. March 2002 - October 2003
Skills
Recruiting, Project Planning, Interviews, Healthcare, Employee Relations, Leadership Development, Human Resources, Organizational..., Customer Service, Public Speaking, Policy, Training, Talent Acquisition, Screening Resumes, Benefits Administration, New Hire Orientations, Nonprofits, Process Improvement, Vendor Management
Education
Madonna University - Graduate Studies 2004 — 2006
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Michigan-Dearborn 1997 — 2002
Bachelor's degree, Workforce Management
Detroit Area Leaders in Human Resources 2015 - Present
Detroit Medical Center July 2014 - Present
North American Bancard February 2014 - July 2014
Cengage Learning July 2004 - May 2013
Wayne State University May 2003 - July 2004
EDS January 1985 - December 2002
Skills
Organizational..., Strategy, Recruiting, Change Management, Training, Strategic Planning, Talent Management, Program Management, Management, Organizational..., Team Building, Process Improvement, Leadership, Succession Planning, Publishing, Content Development, Human Resources, Employee Engagement, HRIS, Workforce Planning, Organizational Design, Strategic Direction, Employee Relations, Employee Recognition, Talent Acquisition, Directing Talent, Strategic Human..., Team Leadership, Cross-functional Team..., Employee Training, Training & Development, Employee Benefits, Executive Coaching, Business Goals, Relationship Building, Relationship Management, Executive Consulting, Conceptual Ability, Leadership Development, Team Effectiveness, Business Process..., Talent Developer, Multi-Cultural Team..., Individual Assessment, Job Search Strategies, Human Capital Value, Organizational..., Workforce Management, Workshop Facilitation, Skilled Multi-tasker
Education
Wayne State University 1993 — 1996
MEd, Instructional Technology
Oakland University
BS, Human Resources. Specialization Instructional Design
Elite Realty - Livonia, MI February 2015 - Present
North American Bancard August 2013 - July 2014
Mulligan's Golf Center March 2013 - August 2013
The Golf Channel Amateur Tour December 2009 - August 2012
Eaton Truck Components January 2007 - June 2011
Century 21 February 2001 - October 2006
Warren Valley Golf Club February 2006 - September 2006
Skills
Sports, Golf, Product Development, Selling, Investment Properties, Analytics, Real Estate, Customer Service, Commercial Real Estate, Residential Homes, Negotiation, Golf Instruction, Relocation, Marketing, Sales, Seller Representation, Investments, Resellers, Accounts Receivable, Invoicing, Financial Reporting, Golf Courses, Sports Marketing, Tournaments, Golf Course Management, Great Plains Software, Small Business, Coaching, Payroll, First Time Home Buyers, Budgets
Education
University of Michigan-Dearborn 2003 — 2005
Business Administration and Management, General
Schoolcraft College
AA, Liberal Arts and Sciences/Liberal Studies
Bay Capital Real Estate January 2013 - Present
Farmers Insurance Group September 2011 - January 2013
North American Bancard August 2009 - September 2011
Skills
Microsoft Excel, QuickBooks, Buildium, Financial Accounting, Investment Property..., Property Management, Property & Casualty..., Credit Card Transaction..., Credit Card Analytics, Health Insurance, Insurance, Underwriting, Life Insurance
Education
San Francisco State University 2005 — 2009
Bachelor of Business Administration (B.B.A.), Accounting and Finance
North American Bancard July 2013 - Present
Merchants Acquirers Committee June 2011 - Present
North American Bancard May 2012 - July 2013
JetPay October 2007 - May 2012
JetPay Merchant Services March 2004 - October 2007
MRF 1999 - 2005
Fantastic Sams April 1992 - March 2004
Skills
Merchant Services, PCI DSS, Financial Risk, Fraud, Payment Industry, Underwriting, Payments, Credit Cards, Payment Systems, Payment Card Processing, Electronic Payments, ACH, Risk Management, E-payments, E-commerce, Banking, Mobile Payments, Debit Cards, Credit, Acquiring, Payment Gateways, Portfolio Management, Cards, Consumer Lending, Loans, Risk Assessment, Commercial Banking, Merchant Acquiring, Transaction Processing, Credit Analysis, Operational Risk..., AML, Financial Services, Cash Management, Executive Management, Relationship Management, Operational Risk, Internet Banking, Fraud Detection, Mobile Commerce, Retail Banking, KYC, Enterprise Risk..., Security, Management, Cross Selling, Treasury Management, Credit Risk, Loyalty Programs, Bank Secrecy Act
Education
Oakland University 1998 — 2003
Bachelors, English
Credirgy Processing March 2005 - April 2008
National Payment Systems September 2000 - December 2001
North American Bancard February 1993 - February 1999
Gursten, Koltonow, Gursten, CHristenson & Raitt July 1988 - March 1993
Education
Michigan State University College of Law 1985 — 1987
Deloitte May 2015 - Present
North American Bancard July 2013 - April 2015
PulteGroup July 2010 - July 2013
PulteGroup June 2009 - July 2010
PulteGroup March 2008 - June 2009
PulteGroup December 2005 - June 2008
GMAC Commercial Finance February 2003 - December 2005
Skills
Leadership, Instructional Design, Business Process, Change Management, Organizational..., Team Building, Project Management, Process Improvement, Performance Improvement, Talent Management, Coaching, Leadership Development, Program Management, Strategy, Management, Human Resources, Cross-functional Team..., Software Documentation, Training
Education
Oakland University 1997 — 1999
MA, Counseling
Western Michigan University 1989 — 1993
Business, Human Resources
First Data Corporation February 2012 - Present
Global Payments October 2008 - December 2009
North American Bancard January 2004 - October 2008
Lilly Properties, LLC January 1997 - October 2003
Skills
Merchant Services, Sales Management, Sales, E-commerce, Banking, Gift Cards, Marketing, Payments, Payment Card Processing, Sales Operations, Relationship Management, Human Resources, Payroll Services, Payroll Analysis, Employee Benefits, Workers Compensation, Workforce Management, Workforce Planning, Cost Savings Strategies
Education
Oakland Community College
Marketing
ManTech International Corporation August 2014 - Present
K12 April 2014 - July 2014
North American Bancard January 2014 - March 2014
MiCORE Solutions, Inc September 2011 - December 2013
Intersections Inc. August 2004 - September 2011
MCI/UUNET March 2000 - July 2004
Sprint PCS June 1996 - February 2000
DynCorp International January 1995 - June 1996
B&M Associates April 1994 - January 1995
Skills
Oracle, Databases, Oracle RAC, Performance Tuning, Microsoft SQL Server, Solaris, High Availability, Data Migration, Linux, RMAN, Unix, Disaster Recovery, Unix Shell Scripting, PL/SQL, Data Modeling, SQL, AIX, Enterprise Architecture, SSIS, Data Guard, SOA, T-SQL, SSRS, Sybase, GoldenGate, Oracle Database..., Oracle ASM, Data Warehousing, Database Design, Relational Data Modeling, Database Administration, Product Development, Data Analysis, Database Security, ACFS, Encryption, Shell Scripting, SQL Tuning, Replication, Cluster, SDLC, ETL, Integration, Operating Systems
Education
Louisiana State University and Agricultural and Mechanical College 1991 — 1994
MS, Electrical And Computer Engineering
Osmania University 1986 — 1990
BS, Electronics and Communications Engineering
Rolls-Royce Crosspointe January 2015 - Present
Rolls-Royce June 2013 - December 2014
Fisher Professional Services March 2012 - December 2012
North American Bancard March 2010 - August 2011
Enterprise Rent-a-Car March 2007 - March 2010
Dana Corporation February 2006 - March 2007
Lawrence Technological University 2002 - 2006
DTE Energy May 2005 - September 2005
Skills
Management, Supply Chain, Leadership, Human Resources, Training, Interviews, Purchasing, Microsoft Excel, Personnel Management, Manufacturing, Strategic Planning, Customer Service, Project Management, Microsoft Office, Process Improvement, Operations Management, Business Strategy, Payroll, Sales, Team Leadership, Analysis, Continuous Improvement, Team Building, Strategy, Project Planning, Six Sigma, Cross-functional Team..., Lean Manufacturing, Supply Chain Management, Problem Solving, Product Development
Education
The Ohio State University - The Max M. Fisher College of Business 2011 — 2013
MBA, Strategy, Operations
Lawrence Technological University 2002 — 2006
Bachelors Degree, Business Management and Psychology
Cardinal Mooney HS 1998 — 2002
High School Diploma
North American Bancard May 2013 - Present
ProtectCell (A Fortegra Company) August 2012 - February 2013
MRM Worldwide April 2011 - August 2012
Alliance Inspection Management October 2008 - April 2011
Alliance Inspection Management 2008 - 2011
Alliance Inspection Management 2008 - 2011
Stewart Professional Solutions July 2006 - October 2008
Old Republic National Title Insurance Company July 2004 - July 2006
Savich Companies November 2001 - July 2004
The Invidiam Company 2000 - 2001
Skills
Agile Project Management, Software Project..., Offshore Project..., Client Relationship..., IT Management, Enterprise Software..., Product Management, Server Management, Software Development, Network Design, Program Management, Business Process..., Business Technology...
Education
Michigan State University 1992 — 1996
Bachelor of Arts, Business Administration
North American Bancard September 2005 - Present
saturn of troy 2003 - 2005
magnetti marelli 1998 - 2001
Skills
Merchant Services, Payment Card Processing, Gift Cards, Cold Calling, Debit Cards, Sales Management, Direct Sales, B2B, Account Management, Sales Process, Credit Cards, Mobile Payments, Electronic Payments, Payment Gateways, Payments, POS, Mobile Commerce, Payment Services, Credit Card Transaction..., Payment Systems, Transaction Processing, Acquiring, Cards, E-payments, Relationship Management, Loyalty Programs, Payment Industry, Merchant Acquiring, ACH
Education
Oakland Community College
University of Phoenix
North American Bancard March 2015 - Present
Ramp Technology Group April 2014 - Present
North American Bancard November 2012 - April 2014
Blue Cross Blue Shield of Michigan July 2012 - November 2012
Oakland County, Michigan Government April 2012 - June 2012
Ford Motor Company - FordDirect September 2011 - March 2012
Compuware March 2011 - September 2011
Comerica Bank December 2007 - March 2011
iCrossing - Proxicom July 2006 - December 2007
Organic February 2005 - July 2006
Skills
IT Strategy, Requirements Analysis, SDLC, Vendor Management, Business Analysis, Process Improvement, Banking, Agile Project Management, Certified Scrum Master..., Project Management, Program Management, Program Delivery..., Credit Card Transaction..., PMO, IT Management, Scrum, Software Project..., Requirements Gathering, Agile Methodologies, CRM, Management, SharePoint
Education
Rochester College 2002 — 2006
Business/Corporate Communications
Macomb Community College 1983 — 1985
Associate of Arts and Sciences (AAS), Commercial and Advertising Art
FTPS, LLC powered by Vantiv May 2004 - Present
Fifth Third Bank May 2004 - July 2009
North American Bancard April 2000 - April 2004
Skills
Merchant Services, Electronic Payment..., Relationship Management, ACH, Acquiring, Commercial Banking, Commercial Lending, Consumer Lending, Credit Risk, Financial Services, Mobile Payments, Management, Payment Systems, Retail Banking, Salesforce.com, Small Business Lending, Transaction Processing
Education
Macomb Community College 1992 — 1994
Associates, Arts & Science
Warren Fitzgerald 1987 — 1991
Realm of Gaming September 2001 - Present
North American Bancard November 2014 - Present
Organic June 2014 - August 2014
SAMSA, Inc. April 2013 - May 2014
Western Michigan University November 2011 - April 2013
TallBox.com October 2011 - April 2012
Mott Community College January 2009 - August 2010
Mahalo October 2007 - May 2008
Skills
HTML/CSS, C#, JavaScript, MySQL, jQuery, Visual Basic, PHP, Photoshop, Web Development, Video Games, CSS, Wordpress, Programming, WordPress, C++, Visual Studio, Web Design, Linux, HTML, Python, Android, Java, Apache, Web Applications, Git, iOS development, Troubleshooting, Microsoft SQL Server, Perl, OS X, CMS
Education
Western Michigan University 2004 — 2013
Bachelor's Degree, Computer Science
Mott Community College 2005 — 2009
Computer Information Systems, Computer Science, Web Development
Swartz Creek High School 2000 — 2004
Diploma
Action Pawnshop Series 200 April 2013 - December 2014
University of Phoenix January 2012 - December 2012
Patrick Henry Elementary PTA April 2010 - December 2010
North American Bancard September 2006 - June 2009
Henry Benning Associates 2005 - 2006
Methodist College 2000 - 2005
Education
University of Phoenix 2005 — 2007
MBA, Accounting
Methodist College 1999 — 2002
BS, Accounting
North American Bancard November 2007 - Present
Authentic Threads January 2006 - Present
SAVS Brand May 2012 - Present
One Day Graphics June 2013 - June 2014
Rise Basketball Skill Development April 2013 - July 2013
Skills
Sales, Customer Service, Social Media, Marketing Strategy, Strategic Planning, Marketing, Microsoft Office, Merchandising, Retail, Online Advertising, Social Media Marketing, Account Management, Business Development, Sales Management, Social Networking, Sports, Merchant Services, Payment Card Processing, Mobile Payments, Credit Cards, Cold Calling, E-commerce
Education
Skyline College 1995 — 1998
North American Bancard March 2004 - Present
Skills
Account Management, Direct Sales, Credit Cards, Sales Management, Sales, Merchant Services, Sales Process, B2B, Selling, New Business Development, Relationship Management, Payment Card Processing, Sales Presentations, Payments, Electronic Payments, Customer Retention
Education
Lock Haven University of Pennsylvania 1989 — 1994
Bachelor of Science (BS), Recreation and Fitness Management
FullPayment August 2014 - Present
North American Bancard May 2010 - August 2014
North American Bancard June 2009 - July 2010
North American Bancard May 2005 - June 2009
Skills
Customer Relations, Merchant Services, Credit Card Processing, Gift Cards, Payment Processing, Transaction Processing, Credit Cards, Payment Card Processing, Customer Service, Electronic Payments, Debit Cards, Relationship Management
Education
Oakland Community College 2004 — 2007
Apple July 2015 - Present
Apple November 2013 - July 2015
North American Bancard March 2013 - November 2013
Skills
Microsoft Office, Customer Service, Photoshop, Microsoft Excel, Microsoft Word, Public Speaking, PowerPoint, Management, Research, Computer Hardware, Mobile Devices, Logic Pro, Apple Certified, Apple Software, Mac OS, Mac, Photography, DJ, iPhone Support, Leadership, Construction, Concierge Services, Computer Repair
Education
Oakland Community College 2004 — 2008
Photography
Walled Lake Central 2000 — 2004
Diploma, Basic Schooling
FCA - North America June 2015 - Present
Meritor, Inc October 2014 - June 2015
GM August 2012 - October 2014
The Computer Merchant (TCML) consulting/CSC/General Dynamics Land Systems (GDLS) February 2012 - May 2012
North American Bancard September 2010 - January 2012
Jawood November 2009 - September 2010
Compuware November 2008 - November 2009
Chrysler Financial March 2003 - November 2008
JDM Systems Consultants July 2002 - March 2003
Skills
Cognos, Microstrategy, OBIEE, Oracle 9i, Oracle SQL, DB2, PostgreSQL, Informatica, Datastage, Data Warehouse..., Data Warehousing, Data Marts, Healthcare, Financial Reporting, Business Intelligence, Business Intelligence..., Business Intelligence..., Toad, MS Project, Microsoft Office, Microsoft SQL Server, SQL Tuning, UDB, Unix, Windows Server, Databases
Education
University of Phoenix 2003 — 2008
MBA, Technology Management
Murray State University 1981 — 1985
BS, Electrical Engineering Technology
TouchSuite March 2013 - Present
Central Payment February 2012 - March 2013
North American Bancard April 2009 - June 2012
Industrial Plastics and Distributions April 2007 - August 2008
Visa Services Shanghai July 2005 - December 2006
Valeo July 2003 - December 2004
FANUC Robotics September 2001 - July 2003
Skills
Marketing, Spanish, Mandarin, Sales, Direct Sales, Sales Presentations, Merchant Services, POS, Merchant Card Processing, Credit Card Transaction..., Credit Card Terminals, Loyalty Programs, Technology, SpotOn, Central Payment, Customer Service, Account Management, Sales Management, Marketing Strategy, New Business Development
Education
Oakland University 2001 — 2004
B.S, Marketing
Micro Center Computers November 2009 - Present
North American Bancard March 2008 - May 2008
Macy’s September 2004 - October 2007
Sears Roebuck and Co February 1999 - August 2004
Montgomery Ward November 1992 - February 1999
Shar Inc January 1989 - September 1992
Skills
Sales, Computers, Music Production, Electronics, Networking, Business, Computer Repair, Cashiering, Troubleshooting, Product Marketing, Time Management, Sound, Social Networking, Retail Sales, Facebook, Sales Management, Social Media Marketing, Store Management, Product Management
Education
Macomb Community College 1987 — 1987
Business; Business, Marketing, and Economics
DeVry Institute 1981 — 1982
Electronics Technology
Brablec High School 1978 — 1981
Diploma, Electronics / General Studies
North American Bancard January 2014 - Present
Trinity Health (HQ Michigan) July 2009 - December 2013
Trinity Health (HQ Michigan) September 2002 - July 2009
Trinity Health August 1998 - September 2002
BCBSM 1987 - 1998
Skills
Business Process, Healthcare Information..., HIPAA, Process Improvement, Healthcare, Vendor Management, SDLC, Change Management, Business Analysis, Business Process..., Software Documentation, Visio, Program Management, SharePoint, PMO, Integration, Project Management, Disaster Recovery, Enterprise Software, Supply Chain, Enterprise Architecture, ITIL, ERP, Budgets, Social Networking, HL7, Supply Chain Management
Education
Walsh College 2000 — 2002
Masters, Business Information Technology
Oakland University 1982 — 1987
Bachelors, Computer Science
North American Bancard November 2007 - Present
North American Bancard September 2007 - Present
Electric Mobility Corp May 2005 - November 2007
Comcast Cable January 2004 - May 2005
CarMax Auto Super-Stores August 1998 - December 2003
WORLDCOM/MCI November 1996 - June 2000
Skills
Networking, Sales, www.earl.ellicksonusa.co...
Education
Saint Xavier University 1983 — 1986
undergraduate, business administration
Saint Xavier University
Business Administration
North Bloomfield Properties September 2013 - Present
Mutual Property Management April 2011 - September 2013
North American Bancard November 2010 - April 2011
Mortgage Now September 2007 - April 2008
Skills
FHA, Marketing Strategy, Foreclosures, Single Family Homes, Account Management, New Business Development, Market Planning, Condos, Real Estate Transactions, REO, Direct Sales, Sales Process, B2B, Business Development, Sales Operations, Contract Negotiation, Sales Presentations, Property, Marketing Management
Education
Northern Michigan University 1990 — 1994
BlackLight Analytics December 2013 - Present
Credit Acceptance January 2010 - March 2014
North American Bancard May 2009 - December 2010
Skills
Predictive Analytics, General Ledger, Futures Trading, Accounting, Financial Accounting, Sales Process, Internal Controls, Portfolio Optimization, Financial Reporting, Microsoft Excel, Auditing, Sarbanes-Oxley Act, Financial Modeling, Financial Analysis, Account Reconciliation, US GAAP, GAAP, Management, SEC filings, Financial Statements, Corporate Finance, Cash Flow, Banking, Accounts Receivable, Stock Market, Stock Trading
Education
Oakland University 2004 — 2008
Bachelor of Science, Finance
Walsh College of Accountancy and Business Administration
Master of Science, Accountancy
North American Bancard December 2014 - Present
Self May 2013 - November 2014
Michigan State University August 2010 - August 2013
Michigan State University May 2010 - July 2010
Skills
Statistics, Teaching, Data Analysis, Stata, Python, Research, Econometrics, Mathematical Analysis, Economics, LaTeX, C++, Regression Analysis, Regression Models, Economic Research, R, Statistical Modeling, Mathematical Modeling, Microsoft Office, Microsoft Excel, Microsoft Word, VBA, Gmail, PowerPoint, Social Media, Public Speaking, Teamwork, Leadership, Time Management, Mathematics
Education
Michigan State University 2009 — 2013
Bachelor's Degree, Mathematics, Economics, 3.5
North American Bancard 2010 - Present
Chase Paymentech/First Data 2007 - 2010
American Personnel Resources 2006 - 2007
Jabbour & Randolph Corp. Moving 2002 - 2005
Worldwide Express 1999 - 2002
Skills
Sales, Cold Calling, New Business Development, Time Management, Management, Sales Management, Selling, Relationship Management, Contract Negotiation, Process Improvement
Education
Lafayette College 1990 — 1994
Bachelor's Degree, History
Central Catholic
Central Catholic
North American Bancard June 2012 - Present
CDI Technology January 2010 - September 2011
Breadcrumb Mobile January 2008 - December 2010
Marketplace Solutions March 1999 - November 2007
C. A. Muer Corporation August 1986 - February 1999
Skills
Project Management, Enterprise Architecture, Microsoft Office, Data Center, Mobile Devices, Cloud Computing, Software Project..., Team Leadership, IT Strategy, Business Analysis, Integration, Process Improvement, Management, Sales Management, Strategic Planning
Education
Michigan State University 1983 — 1986
Bachelor's degree, Business Administration and Management, HRIM
E7 Solutions, LLC June 2015 - Present
North American Bancard January 2012 - June 2015
North American Bancard August 2010 - January 2012
Vision Computer Solutions April 2010 - August 2010
North American Bancard August 2008 - April 2010
RGIS January 2008 - April 2008
ComputerTraining.com June 2007 - January 2008
Skills
Quality Assurance, Team Leadership, Agile Methodologies, Active Directory, Troubleshooting, Technical Support, Computer Hardware, Windows XP, Windows Server, Networking, XP, Network Security, Windows, Software Installation, Windows 7, DNS, Hardware, Firewalls, TCP/IP, MySQL, Group Policy, Security, Routers, DHCP, Switches, Apache, Network Administration, Workstations, Help Desk Support, WAN, Hubs
Education
ComputerTraining.com 2007 — 2008
MCSA, IT
Oakland University 2003 — 2006
Computer Science
General Motors October 2013 - Present
Motor City Software, LLC January 2011 - Present
North American Bancard May 2009 - September 2013
Direction Financial November 2000 - May 2009
Softech Solutions November 1999 - November 2000
Ford Motor Company August 1997 - November 1999
Ross Roy June 1996 - July 1997
Compuware May 1994 - June 1996
Agency Software Inc. September 1991 - April 1994
Skills
Web Development, PHP, Java, JavaScript, Android Development, iOS development, iPhone Application..., PostgreSQL, MySQL, Agile Project Management, scrum, Objective-C, JSON, XML, HTML, CSS, SQL, jQuery, Ubuntu, Linux, Linux System..., Object Oriented Modeling, Software Architectural..., APIs, Apache, Object Oriented Design, AJAX, SOAP, Web Services, Web Applications, J2EE Application..., Subversion, Tomcat, CVS, C++, Photoshop, .NET, SEO, Project Planning, Project Management, IT Management, C#, LAMP administration, Mobile Applications, User Interface Design, Solution Implementation, Solution Architecture, Scrum, MVC, Software Development
Education
University of Michigan-Dearborn 1997 — 1999
Bachelor of Applied Science (BASc), Computer Science
Lawrence Technological University 1992 — 1995
Bachelor of Applied Science (B.A.Sc.), Computer Science
Oakland Community College 1989 — 1992
Associate of Science (A.S.), Computer Information Systems
Royal Oak Kimball 1986 — 1989
High School Diploma, College prep, 9-12
North American Bancard August 2006 - Present
North American Bancard August 2006 - March 2015
Newman Video, Inc. August 1999 - August 2006
Skills
Social Networking, Management, Digital Media, Sales, Sales Management, Credit Cards, Analysis, Social Media, Marketing, Social Media Marketing, E-commerce, Call Centers, Online Marketing, Team Building, Relationship Management, Leadership, Strategic Planning, Marketing Strategy, Direct Sales, Microsoft Office, Public Speaking, Customer Retention, Customer Service, Credit, Strategic Partnerships, B2B, Payment Card Processing, certified payments..., Cold Calling, Payments, Sales Process, Merchant Services, Electronic Payments, Mobile Payments, Executive Management, Team Leadership, Business Development, Financial Services, Negotiation
Education
Specs Howard of Broadcast and Film Arts 1997 — 1998
Video & Film Production
Macomb Community College 1996 — 1998
Certificate of Associates, General Studies
Cousin High School 1992 — 1995
High-School Diploma, General Studies
AlixPartners September 2011 - Present
Dawda, Mann, Mulcahy & Sadler, PLC September 2009 - September 2011
North American Bancard September 2008 - September 2009
Beaute Craft Salon Services January 1998 - January 2003
Auto Electric Suppliers January 1997 - January 1998
Skills
Accounts Receivable, Accounts Payable, Invoicing, Customer Service, Sales, Accounting, Payments, General Ledger, Account Reconciliation, Journal Entries, QuickBooks, Peachtree, Elite, Hyperion HFM
Education
Walsh College 2008 — 2010
Bachelor of Accountancy, Accounting
Oakland Community College 2006 — 2008
Associates in Business Administration with a concentration in Accounting
FCA - North America February 2014 - Present
North American Bancard April 2013 - January 2014
Verizon Wireless September 2012 - April 2013
Verizon Wireless July 2006 - September 2012
Astro Lanes Bowling Center July 2004 - July 2006
Skills
Customer Service, Microsoft Excel, Sales, Administrative..., Banking, Microsoft Word, Flyers, Creative Writing, Highly Dedicated, Motivated self-starter, Human Resources
Education
Oakland University 2008 — 2011
Bachelor of Science (B.S.), Marketing
Oakland Community College 2002 — 2008
Associate's degree, Liberal Arts and Sciences/Liberal Studies
M & O Marketing May 2014 - Present
Auto Accident Attorneys November 2013 - April 2014
Michael Morse, P.C. September 2011 - September 2012
Natural Way Lawn Care, Inc May 2005 - April 2011
North American Bancard November 2006 - April 2007
Macy's May 2001 - May 2005
Hazel Park Community Schools May 2002 - March 2005
Hazel Park School District May 2002 - March 2005
Oakland University September 1998 - May 2002
Skills
Customer Service, Teaching, Research, Document Management, Microsoft Word, Office Equipment, Couriers, Office Management, Marketing, Management, Coaching, Sales, Leadership, Public Speaking, Teamwork, Social Media, Team Building, Strategic Planning, Event Planning, Microsoft Office
Education
Oakland Community College 2007 — 2009
Creative Writing, Economics
Oakland University 1998 — 2003
BA, History, Political Science, Education
North American Bancard July 2007 - Present
North American Bancard July 2007 - July 2012
North American Bancard July 2007 - July 2012
Skills
Cold Calling, Account Management, Direct Sales, Sales, Sales Management, Sales Process, B2B, Credit Cards, Merchant Services, Selling, New Business Development, Credit, Payment Card Processing, Sales Presentations, Salesforce.com, Relationship Management, Strategic Partnerships, Electronic Payments, Payments, Business Development
Education
Oakland University 2003 — 2013
Bachelor's degree, Accounting and Finance
Oakland University 2001 — 2005
Bachelor's degree, Finance, General
Minted May 2015 - Present
AVL March 2013 - May 2015
Johnson Controls June 2012 - February 2013
AVL February 2012 - July 2012
AVL January 2011 - March 2012
North American Bancard September 2010 - December 2010
L & S Associates, Inc. July 2010 - December 2010
Skills
Onboarding, Employee Relations, Recruiting, Benefits Administration, Labor Relations, New Hire Orientations, Human Resources, Interviews, Talent Acquisition, HRIS, FMLA, Applicant Tracking..., Talent Management, Employee Benefits, Temporary Placement, HR Policies, Deferred Compensation, Job Descriptions, Screening, Automotive, PeopleSoft, Personnel Management, Performance Management, Training
Education
Michigan State University 2006 — 2010
B.A, Interdisciplinary Studies - Human Resources
North American Bancard April 2013 - Present
Asset Control Services, Inc. (ACS Claims Investigations) April 2003 - April 2013
Meijer, Inc. November 1992 - April 2003
Skills
Background Checks, Internal Investigations, Investigation, Loss Prevention, Surveillance, Fraud, Private Investigations
Education
National Personal Training Institute
Certified Personal Trainer
Oakland Community College
Associate's degree
North American Bancard August 2009 - June 2011
Blue Cross Blue Shield of MI March 2005 - December 2008
Blue Cross Blue Shield of MI April 2001 - March 2005
Skills
Management, Software Documentation, Recruiting, Hiring, Performance Management, Team Building, Coaching, Call Center, Call Centers, Training, Leadership, Customer Retention, Strategy, Customer Satisfaction, Data Entry, Teamwork, Interviews, Human Resources, Customer Experience, Operations Management, Project Management, Time Management, Insurance, Process Improvement, Customer Service, Leadership Development, Policy, Team Leadership, Vendor Management, Outlook, Employee Training, Employee Relations, Workforce Management
Education
Oakland Community College 2001 — 2004
Associate, Liberal Arts
Wayne State University
Quicken Loans March 2012 - Present
Ally Financial Inc. July 2011 - March 2012
North American Bancard March 2011 - July 2011
Flagstar Bank April 2003 - March 2011
Education
Oakland University 1998 — 2002
Bachelor's Degree, Management Information Systems, and Operation/Project Management
North American Bancard Mobile Risk ManagerNorth American BancardApril 2007 - Present
Skills
Credit Card Transaction..., Mortgage Banking, Credit Cards, Risk Management, Compliance, Merchant Acquiring, Certified Payment...
Education
Utica College 2008 — 2010
Master's degree, Economic Crime Management
Oakland University 1985 — 1992
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
North American Bancard July 2010 - May 2012
Accountemps December 2009 - March 2010
Shoppers Market October 1984 - August 2009
Skills
Microsoft Excel, General Ledger, Journal Entries, Invoicing, Spreadsheets
Education
Macomb Community College 1995 — 1995
Accounting and Business/Management
Macomb Community College 1978 — 1981
Associate of Science (A.S.), medical laboratory technician
North American Bancard May 2013 - Present
Blue Cross Blue Shield of Michigan February 2013 - April 2013
Wayne State University May 2012 - August 2012
Mercy Education Project September 2011 - December 2011
Skills
Office Administration, Customer Support, Diligent, Credit Cards, Positive Team Player, Problem Solving, Pricing, Merchant Accounts, Merchant Card Processing, Merchant Services, Mobile Payments, Data Processing
Education
Wayne State University 2009 — 2015
Bachelor of Arts (B.A.), Sociology
Wayne State University 2009 — 2015
Bachelor of Arts (B.A.), Sociology
Oakland Community College 2012 — 2013
Physical Sciences
North American Bancard February 2013 - Present
Organizing for Action June 2012 - November 2012
Gorman's Furniture July 2009 - September 2012
Skills
Administrative..., Event Planning, Real Estate, Office Management, Outlook, Office Administration, Customer Service, Fundraising, Data Entry, Microsoft Office, PowerPoint, Public Speaking, Social Media, Nonprofits, Microsoft Excel, Microsoft Word, Real Estate Transactions, Community Outreach, Research
Education
Oakland University 2008 — 2012
Bachelor of Arts (B.A.), Political Science
Talmer Bank and Trust March 2014 - Present
American Profit Recovery October 2012 - March 2014
CareTech Solutions May 2011 - October 2012
Plex Systems, Inc. July 2004 - July 2009
North American Bancard September 2002 - July 2004
Skills
ASP, T-SQL, JavaScript, Microsoft SQL Server, C#, .NET, CSS, jQuery, Telerik, HTML, Photoshop, GIMP, Subsonic, Custom CMS Development, PHP, MySQL, ASP.NET, Visual Studio, Database Design, XML, Databases, Web Applications, VBScript
Education
Kettering University 2002 — 2006
Bachelor of Science (BS), Computer Science
Com Logic Partners LLC 2011 - 2012
Market Restaurant & Bar April 2010 - December 2010
Firewaters October 2009 - January 2010
Franklin Steakhouse and Terazza's Ristorante January 2008 - June 2009
Lana Lounge September 2008 - January 2009
North American Bancard January 2008 - June 2008
Marie Livingston’s Steak House December 2006 - December 2007
P3 Real Estate Development May 2005 - December 2007
Elements Lounge March 2006 - March 2007
Potbellies & Painted Lady August 2004 - March 2006
Skills
•Knowledge of POS &..., Microsoft Office
Education
Tallahassee Community College 2004 — 2006
William Paterson University of New Jersey 2001 — 2002
General Education
Kean University 2000 — 2001
General Education
Nutley High School 1996 — 2000
BBVA Compass February 2015 - Present
North American Bancard May 2013 - August 2014
ICF International November 2012 - April 2014
University of Michigan School of Public Health 2010 - 2012
Skills
Data Management, Statistics, Data Collection, Program Evaluation, Research, Science, Public Health, SPSS, Environmental Science, Laboratory, Literature Reviews, ArcGIS, Qualitative Research, GIS, Data Analysis, Report Writing, Environmental Impact..., Technical Writing, Sampling, Scientific Writing, Environmental Awareness, Microsoft Office, R, Analysis, Geology, Field Work, Environmental Policy, Quantitative Research, Soil, Stata, Data Entry
Education
Samford University 2014 — 2016
Master's of Science, Environmental Management
University of Michigan 2007 — 2012
Bachelor's of Science, Geological Science
Credibly February 2014 - Present
North American Bancard February 2004 - February 2013
Code-Alarm, Inc. January 2000 - January 2004
ABC Warehouse April 1984 - January 2000
Skills
Merchant Cash Advance, Funding, Management, Vendor Management, Cross-functional Team..., Leadership, Logistics, Logistics Management, Team Building, Testing, Sales, Organizational Vision, Sales Operations, Training, CRM, Computers, Writing, Communication, Program Management, Time Management, Purchasing, Team Leadership, Project Management, Software Documentation, Project Planning, Team Management, Troubleshooting, Financial Services, Credit, Customer Service, Marketing, Sales Management, Banking
Education
Macomb Community College 1985 — 1985
None, Journalism
East Detroit High School 1980 — 1983
High School Diploma, Journalism / Computer Science
Real Green Systems May 2013 - Present
North American Bancard December 2012 - January 2013
Future Help Designs January 2011 - November 2012
Lawrence Technological University January 2010 - May 2012
Skills
Mobile Applications, XML, MySQL, Programming, iPhone, Linux, iOS, Java, C++, HTML, JavaScript, Mobile Devices, C, iPad, iOS development
Education
Lawrence Technological University 2008 — 2012
Bachelor of Science (B.S.), Computer Science
Macomb Community College 2007 — 2008
High School Dual Enrollment
Macomb Christian Schools
North American Bancard February 2007 - Present
Abtek February 2006 - January 2007
Skills
Microsoft Excel, VBA, Technical Writing
Education
Lawrence Technological University 2004 — 2006
Computer Engineering