Norwegian Cruise Line
Industry: Company
DescriptionNorwegian Cruise Line, also known in short as Norwegian, is a cruise line founded in 1966 and based in the United States. It is the third-largest cruise line in the world, controlling approximately 8.7% of the total worldwide share of the cruise market by passengers as of 2018. Customer service: 020 8834 9019 Parent organization: Norwegian Cruise Line Holdings Headquarters: Miami, Florida, United States CEO: Frank J. Del Rio (9 Jan 2015–)
Norwegian Cruise Line List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Norwegian Cruise Line. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Norwegian Cruise Line Salaries. You can even request information on how much does Norwegian Cruise Line pay if you want to. Learn about salaries, pros and cons of working for Norwegian Cruise Line directly from the past employees.
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2,274 Norwegian Cruise Line employees in database. Find out everything there's to know about Norwegian Cruise Line employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Norwegian Cruise Line Employees
Norwegian Cruise Line February 2012 - September 2014
Norwegian Cruise Line October 2010 - January 2012
Norwegian Cruise Line April 2002 - September 2010
Wyndham Worldwide February 1999 - July 2000
Regal Knickerbocker Hotel June 1998 - January 1999
Skills
Research, English, Microsoft Word, Travel Management, Customer Service, Sales Management, Cruises, Tourism, Photoshop, PowerPoint, Budgets, Microsoft Excel, Leisure Travel, Hotels, Windows, Outlook, Hospitality, Event Management
Education
University of Florida
Holiday Inn SW Celebration July 2015 - Present
Radisson Resort Orlando-Celebration February 2011 - Present
Norwegian Cruise Line September 2009 - October 2010
Norwegian Cruise Line January 2002 - September 2009
Skills
Sales, Business Development, Training, Budgets, Program Management, Sales Operations, Leisure, Tourism, Trade Shows, Accounting
Education
University of Central Florida 1986 — 1990
BS, Business Management
Norwegian Cruise Line April 2014 - Present
Secure Energy Services Inc. August 2013 - March 2014
Secure Energy Services Inc. November 2011 - July 2013
Norwegian Cruise Line March 2005 - October 2011
Cendant 2000 - 2005
CheapTickets / Cendant 2000 - 2005
Shell Canada May 1990 - January 2000
Skills
Software Project..., AX 2012, Internal Controls, Financial Modeling, Strategic Financial..., New Business Development, Project Management, Business Process..., Business Development, Finance, Mergers & Acquisitions, Competitive Analysis, Budgets, Financial Analysis, Management, Analysis, Marketing Strategy, Leadership, Hotels
Education
Certified General Accountant (CGA) 1990 — 1994
University of Manitoba 1986 — 1990
Bachelor of Commerce (Hnrs)
Norwegian Cruise Line January 2013 - Present
World Net Media August 2010 - November 2012
Gleim Publications May 2008 - August 2010
Skills
PHP, MySQL, Web Applications, Java, AJAX, jQuery, CSS, JavaScript, JSON, REST, OOP, Git, Linux, Eclipse, Subversion, HTML 5, Tomcat, Kohana Framework, Android, LAMP, Software Development, HTML5, Spring, Android Development, Programming, Memcached, Apache, JUnit, Shell Scripting, Bash, Software Engineering, Nginx, MVC, Software Design, Web Development, Object Oriented Design, SQL, APIs, HTML, Angularjs, Design Patterns, Databases, Web Services, Unix, Agile Methodologies, XML, Java Enterprise Edition, Testing, Python, Scala
Education
University of Florida 2004 — 2010
Bachelor of Science (B.S.), Computer Engineering
Princess Cruises January 2012 - Present
"The Tribute to Sir Elton John & Billy Joel" January 2009 - Present
Royal Caribbean International January 2007 - Present
The Tribute to Sir Elton john January 2000 - Present
Norwegian Cruise Line March 1999 - January 2009
US Army January 1985 - December 1987
Skills
Live Events, Live Shows, vocals, Percussion, Entertainment, Tourism, Band, Corporate Events, Vocals, Music Events, Musical Theatre, Music, Singing, Festivals, Sound, Stage, Music Industry, Studio Recording, Rock, Songwriting, Recording, Theatre, Voice Over, Music Production, Composition, Acting, Songs, Concerts, Guitar, Audio Engineering, Guitarist, Drums, Vocal, Musicians, Parties, Piano, Talent Booking, Emcee, Jazz, POP, Performing Arts, Stage Management, Comedy, Improvisation, Blues, Dance, Voice Acting, Vocalist, Tour Management, Vocal Coaching
Education
University of Florida 1987 — 1990
BS, Music
Ft Lauderdale High School 1980 — 1984
High School Diploma, Music
La Carpa Corp. 2009 - Present
Arise Virtual Solutions Inc. October 2009 - Present
Home January 2005 - Present
Norwegian Cruise Line September 2003 - August 2005
Carnival Cruise Line October 2000 - September 2002
Skills
Leadership Development, Training, Public Speaking, Coaching, Customer Service, Instructional Design, Event Planning, Teaching, Organizational..., Team Building, Executive Coaching, Fundraising, Data Entry, Microsoft Office, Leadership, Teamwork, Sales, Social Networking, Management, Call Centers, Research, Time Management
Education
University of Florida 1996 — 2000
Bachelor of Arts (BA), English Language and Literature/Letters
American High
Norwegian Cruise Line October 2013 - Present
Abercrombie & Fitch March 2012 - June 2013
MediaTraks October 2010 - February 2011
Door 2 Dumpster 2009 - 2010
Skills
Social Media Marketing, Online Advertising, Advertising, Digital Marketing, Social Media, Social Networking, Management
Education
University of Florida 2006 — 2010
Bachelor's degree, Marketing/Marketing Management, General
University of Florida - Warrington College of Business Administration 2006 — 2010
Bachelor's degree, Marketing, 3.0
Norwegian Cruise Line March 2015 - Present
Norwegian Cruise Line May 2012 - Present
Norwegian Cruise Line January 2011 - April 2012
Norwegian Cruise Line May 2010 - January 2011
SeaBeyond, Inc. October 2008 - January 2010
Norwegian Cruise Line February 2007 - July 2008
Norwegian Cruise Line February 2005 - February 2007
Skills
Event Planning, Training, Fundraising, Sales, Employee Training, Entertainment, Customer Service, Program Management, Project Management, Cruises, Networking, Newsletters, Broadcast, Music, Hospitality, Hotels, Sports, Resorts, Hospitality Management, Tourism, Video Production, Enablement, Leadership, Public Speaking, Management, Event Management, Microsoft Office, Making It Happen, Hospitality Industry, Customer Satisfaction
Education
University of Maryland College Park 2000 — 2004
Communications, Knesiology
Universal Orlando May 2010 - Present
The Walt Disney Company May 2005 - Present
Norwegian Cruise Line September 2014 - March 2015
The Walt Disney Company January 2011 - November 2014
The Walt Disney Company January 2011 - November 2014
The Walt Disney Company March 2012 - May 2014
Mosaic Wealth Management Group, Inc August 2013 - December 2013
SIU Support Services April 2010 - October 2011
The Martindale Law Group October 2003 - August 2009
Skills
Entertainment, Stage, Musical Theatre, Performing Arts, Dance, Singing, Training, Teamwork, Stage Management, Public Speaking, Microsoft Office, Social Networking, People Skills, Facebook, Personal Finance, Telephone Skills, Volunteering, Organization, Quicken, Bookkeeping, Facilitators, PCLaw, Finance, Event Planning, Leadership, Theatre, Acting, Customer Service, Event Management, Microsoft Excel
Education
University of Central Florida 2012 — 2014
Bachelor's degree, Finance and Financial Management Services, GPA: 3.87 Magna Cum Laude
University of Central Florida 2003 — 2007
Bachelor of Arts (B.A.), Music
Belle Vernon Area High School 1998 — 2003
Saxton Inc February 2012 - Present
Marketing Werks December 2004 - December 2011
Marketing Werks April 2004 - November 2004
Norwegian Cruise Line February 2004 - April 2004
Kraft Foods June 2003 - February 2004
University of Iowa Athletic Department August 2000 - May 2003
Kids Connection May 1998 - December 2002
The Greek Telephone Directory May 2001 - December 2001
Skills
Project Management, Strategic Planning, Brand Awareness, New Business Development, Event Management, Experiential Marketing, Client Services, Client Retention, Training and Team..., Cross-functional Team..., Data Analysis, Staff Management, Contract Negotiations, Creative Problem Solving, Budget Management, Launch Of New Products, Event Execution, Promotions, Production, Account Management, Guerrilla Marketing, Event Marketing, Promoting, Mobile Marketing, Creative Development, Sponsorship, Social Media, Sports Marketing, Advertising, Event Planning, Special Events, Relationship Marketing, Budgets, Strategy, Product Launch, Marketing Strategy, Brand Management, Management, Media Relations, Integrated Marketing, Marketing Communications, Leadership
Education
University of Iowa - Henry B. Tippie College of Business 1999 — 2003
BBA, Marketing
University of Wollongong 2002 — 2002
Study Abroad Program
Johnston High School 1995 — 1999
AutoNation March 2012 - Present
MEDNAX April 2009 - March 2012
DATACORP 2008 - 2009
Norwegian Cruise Line June 2007 - April 2008
University of Miami February 1997 - June 2007
Skills
Business Strategy, Process Improvement, Project Management, Vendor Management, Management, Business Analysis, VMware ESX, Citrix XenApp 6.5, Citrix XenServer 5.x, Citrix Netscaler 9.x, Citrix Access Gateway, Windows 2008 R2 Server..., Citrix Edgesight 5.x, Citrix XenDesktop, Citrix Provisioning..., Citrix, Software Documentation, Citrix Metaframe, VMware, System Administration, Training, Cloud Computing, Windows Server, Networking, Security, Windows, Active Directory, Disaster Recovery, Technical Support, Virtualization, Servers, Information Technology, IT Management, Data Center, Troubleshooting, SharePoint, Integration, Leadership, Visio, Microsoft Exchange, Firewalls, Cisco Technologies, Network Security, ITIL, VPN, DHCP
Education
University of Miami 2000 — 2004
BA, Computer Science
Miami High School
FPL FiberNet March 2012 - Present
FPL FiberNet May 2007 - March 2012
Lennar June 2006 - May 2007
Norwegian Cruise Line July 2005 - May 2006
Skills
Financial Modeling, Forecasting, Telecommunications, Finance, Process Improvement, Budgets, SAP, Project Management, Six Sigma, Financial Analysis, Financial Reporting, Pricing, Sarbanes-Oxley Act, Variance Analysis, Internal Controls, Accounting, Analysis
Education
University of Florida 2009 — 2011
Master of Business Administration (MBA), Business Administration and Management, General
University of Florida 2000 — 2003
Bachelors of Science, Accounting
Boeing August 2012 - Present
Pro-Link GLOBAL,Inc March 2009 - February 2012
Pro-Link GLOBAL,Inc March 2009 - December 2010
M/Y HP4 June 2008 - February 2009
Pro-Link GLOBAL,Inc June 2007 - February 2008
SIRVA Relocation January 2006 - June 2007
Norwegian Cruise Line June 2003 - January 2006
Skills
Intercultural..., Immigration, Relocation, English, Policy, Supervisory Skills, Customer Relations, Customer Service, Account Management, Problem Solving, Vendor Management, Excel, Performance Management, Microsoft Office, Word, PowerPoint, Process Improvement, Coaching, Public Speaking, Team Building, Compliance, Outlook, Logistics, Event Management, International Business, Immigration Law, Microsoft Word, Global Immigration, Cross-cultural Teams, Expatriate Management, Global Mobility, Visas, Microsoft Excel, Immigration Issues, International Law, Business Development, Project Management, Employee Relations, Legal Compliance, U.S. Immigration, Human Resources, Employment Law, Naturalization, Personnel Management, Training, Management, Legal Assistance, Consular Processing, Strategy, Employment-based...
Education
Webster University 2012 — 2016
Master of Arts (M.A.), International Relations and Affairs, A
Centro Giacomo Leopardi 2003 — 2003
Certificate, Italian language and culture
Webster University 2001 — 2003
Bachelor of Arts, International Business Management
Vysoká škola ekonomická v Praze 2001 — 2001
Semester Abroad, Credits towards my BA from Webster
Wake Forest University June 2013 - Present
SMU Cox School of Business June 2011 - May 2013
UNC-Chapel Hill, Kenan-Flagler Business School August 2006 - May 2011
Burger King Corporation January 2005 - June 2006
Norwegian Cruise Line July 1999 - January 2005
Norwegian Cruise Line July 1999 - June 2000
Skills
Organizational Change, Strategic Planning, Leadership Development, Public Speaking, Research, Team Building, Team Leadership, Management Consulting, Change Management, Coaching, Budgets, Leadership, Analysis, Higher Education, Strategy, Financial Analysis, Human Resources, Organizational Behavior, Management, Data Analysis, Communication, Marketing, Teaching, Product Development, Organizational..., Training, Statistics
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2006 — 2011
Ph.D., Business Administration, Organizational Behavior
University of Florida - Warrington College of Business Administration 1997 — 1999
MBA, Marketing & Management
University of Miami 1993 — 1997
BS, Industrial Engineering
Graland Country Day School June 2013 - Present
St. Mary's Academy July 2011 - 2013
St. Mary's Academy October 2009 - 2013
St. Mary's Academy August 2009 - July 2011
Norwegian Cruise Line October 2006 - December 2007
Skills
Teaching, Communicaitons, Microsoft Office, Admissions, Administartion, Marketing, Organization, Psychology, Problem Solving, Blackbaud, PowerPoint, Google Docs, Conducting Interviews, Staff Development, Community Outreach, Nonprofits, Curriculum Design, Research, Social Media, Administration, Fundraising
Education
Webster University 2008 — 2009
Master's degree, International Relations and Affairs
University of Denver
Bachelor's degree, Psychology
Semester at Sea 2004 — 2004
Actress / Filmmaker August 2006 - Present
Norwegian Cruise Line July 2011 - July 2012
Skills
Theatre, Entertainment, Stage, Acting, Musical Theatre, Dance, Directing, Film, Commercials, Television
Education
University of Central Florida 2007 — 2010
Theatre Arts, Theatre/Theater
Valencia Community College 2003 — 2007
Office Depot June 2014 - Present
Sternal Communications April 2008 - June 2014
Norwegian Cruise Line 2007 - 2008
Starwood Hotels & Resorts Worldwide, Inc. January 2007 - April 2007
Starmark International 2003 - 2006
Inktel Direct 2000 - 2003
Clarity Design 1997 - 2000
Skills
Marketing Strategy, Email Marketing, Direct Mail, SEO, SEM, Online Advertising, Advertising, Web Services, Loyalty Program..., Customer Loyalty, Blogging, Social Media Marketing, Account Management, Lead Generation, Copywriting, Brand Loyalty, Social Networking, Marketing, Integrated Marketing
Education
University of Miami 1993 — 1997
Bachelor of Arts (B.A.), Graphic Design
Cherry Hill East High School 1989 — 1993
Norwegian Cruise Line March 2014 - Present
Ingram Micro May 2013 - February 2014
AAR CORP. August 2013 - November 2013
DHL February 2012 - May 2012
Giroski Agro May 2011 - December 2011
La Moon Restaurant September 2010 - December 2010
Skills
Microsoft Excel, Visio, Six Sigma, Microsoft Office, Logistics, Process Improvement, Arena Simulation..., MS Project, Team Leadership, Minitab, Value Stream Mapping, Operations Research, Solidworks, Motivation, Lean Manufacturing, Microsoft Word, Quality Assurance, Engineering, Software Documentation, Continuous Improvement, Data Analysis, PowerPoint, Finite Element Analysis, Roadmap, DMAIC, Distribution Center..., Project Management, Process Flow Charts, Green Belt, Industrial Engineering, Analysis, 5S, Plant Layout, Leadership Initiatives, Supply Chain, Supply Chain Management, Operations Management, Root Cause Analysis, Business Process..., Inventory Management, Teamwork, Business Strategy, Strategic Planning, Research, Oracle Database, Hyperion, Revenue Analysis, Pricing Analysis, Revenue Forecasting
Education
University of Miami 2013 — 2014
Master of Science, Industrial Engineering, GPA 4.0
University of Miami 2009 — 2014
Bachelor of Science, Industrial Engineering, GPA 3.9
The London School of Economics and Political Science (LSE)
Management, Entrepreneurship and Global Leadership Course
Landry's Restaurants Inc. April 2008 - Present
Norwegian Cruise Line 2006 - 2008
Graphtec, Inc. 2003 - 2005
Skills
Restaurant Management, Restaurants, Food & Beverage, Menu Development, Fine Dining, Banquets, Catering, Hospitality Management, Hospitality, Food Service, Culinary Skills, Hospitality Industry, Food, New Restaurant Openings, Hotels, Wine, Pre-opening, Bartending, Hotel Management
Education
University of Houston 1987 — 1990
Bachelor of Science (BS)
Portofino Jewelry and Gems Ltd. May 1998 - Present
Vail Resorts November 1986 - April 1999
Regency Cruise Lines April 1993 - November 1994
Premier Cruise Lines May 1992 - January 1993
Costa Crociere June 1990 - August 1991
Norwegian Cruise Line June 1989 - August 1989
Skills
Retail, Jewelry Design, Handmade Jewelry, Engagement Rings, Gems, custom designed jewelry, Sales, Merchandising, Watches, jewelry repair, Marketing Strategy, Apparel, Marketing, Diamonds, Wholesale, Sales Management, Jewelry, Customer Service, Event Management, Public Relations, Event Planning, Public Speaking
Education
University of Colorado Boulder 1984 — 1988
Bachelor's Degree, Business/Commerce, General
Centerville High School 1980 — 1984
High School, General Studies
PTE Productions, LLC September 2015 - Present
Universal Orlando Resort May 2015 - Present
IATSE Local 631 May 2014 - Present
IATSE local 835 May 2014 - Present
Self Employed - Freelance Production Consultant July 2012 - Present
Walt Disney World July 2014 - April 2015
The Walt Disney Company May 2014 - July 2014
IATSE Local 412 October 2013 - April 2014
Norwegian Cruise Line October 2012 - September 2013
Spirit Halloween September 2012 - October 2012
Skills
Production..., Stage Management, Live Event Technician, Voice Over, Audio, Live Events, Theatre, Production, Lighting, Stage, Entertainment, Acting, Performing Arts, Musical Theatre, Corporate Events, Sound, AV, Singing, Music, Theatrical Production, Audio Engineering, Stage Lighting, Event Management, Event Planning, Projection, Screenwriting, Set Design, Recording, Music Industry, Trade Shows, Sales, Concerts, Live Sound, Casting, Directing, Production Managment, Sound Design, Video, Video Production, Production Management
Education
University of South Florida 2002 — 2004
BA, Technical Theatre
University of Florida 1985 — 1987
AA degree, Criminology
Norwegian Cruise Line December 2013 - Present
MARCA Miami November 2011 - December 2013
MASS Hispanic Marketing June 2010 - November 2011
TEAM Enterprises January 2010 - June 2010
Accentmarketing February 2007 - January 2010
Skills
Advertising, Shopper Marketing, Event Planning, Customer Insight, Strategic Planning, Team Building, Direct Marketing, Competitive Analysis, Strategy, Product Marketing, Strategic Communications, Email Marketing, B2B, Marketing, Event Management, Sponsorship, Budgets, Management, Sales, Outdoor Advertising, Interactive Marketing, Marketing Communications, Integrated Marketing, Account Management, Digital Marketing, Public Relations, New Business Development, Media Planning, Relationship Marketing, Brand Management
Education
University of Florida 2002 — 2006
Bachelor of Science, Marketing
Norwegian Cruise Line 2009 - Present
Skills
Budgets, Customer Service, Strategic Planning, Microsoft Office, New Business Development, Sales Management, Tourism, Microsoft Excel, Hospitality, Negotiation, Marketing Strategy, Forecasting, Event Management, Team Building, Marketing Communications, Hotels, Online Marketing, Hospitality Industry, Event Planning, Sales, Advertising, Marketing, Management, Social Media Marketing, Market Research, Recruiting, Leadership, Customer Satisfaction, Training, Travel Management, Online Advertising, Public Relations, Account Management, Email Marketing, Leisure Travel
Education
University of Florida - Warrington College Of Business 1993 — 1997
Bachelor of Business Administration (BBA)
NSU - Huizenga School of Business
Master of Business Administration (MBA)
South Plantation HS
Norwegian Cruise Line November 2012 - Present
Shands Hospital at University of Florida January 2012 - April 2012
Alachua County Public Schools 2009 - 2012
Skills
Public Speaking, Event Planning, Fundraising, CPR/AED Certified, OSHA Certified, SafeStaff Employee..., Microsoft Office, PowerPoint, Microsoft Word, Customer Service, Microsoft Excel, Health Education, STCW USCG, Basic Firefighting USCG, Personal Survival USCG, Personal Safety USCG, Social Responsibility..., Elementary First Aid..., Basic Crowd Control USCG, TIPS Certified, Merchant Mariner..., Research, Social Networking, Social Media Marketing, Editing
Education
University of Florida 2008 — 2012
Bachelor of Science (B.S.), Public Health Education and Promotion
Dunnellon High School 2004 — 2008
Florida International University August 2009 - Present
Miami-Dade County Public Schools School Board January 2014 - Present
VoterAid January 2013 - Present
Florida International University January 2008 - August 2009
Norwegian Cruise Line 2006 - 2007
Moore Wallace, Inc. January 2001 - January 2003
Walter Industries, Inc. January 1999 - January 2001
Skills
Cash Management, Excel, Budgeting, Accounting, Access, Capital Markets, Hedging, Investments, Debt Management, Debt Restructuring, Investor Relations, Institutional Investors, Financial Analysis, Finance, Budgets, Public Speaking, Leadership, Portfolio Management, Microsoft Excel, Management, Strategic Planning, Banking, Derivatives, Analysis, Financial Reporting, Event Planning, Risk Management, Forecasting, Treasury, Financial Modeling, Institutional..., PeopleSoft, Bonds, Team Leadership, Treasury Management, Cash Flow, Microsoft Office, General Ledger
Education
University of Florida 2004 — 2005
MBA, Finance / Competitive Strategy
University of Florida 1990 — 1995
BS, Business Administration, Finance
Norwegian Cruise Line October 2013 - Present
Norwegian Cruise Line May 2007 - October 2013
Norwegian Cruise Line May 2001 - April 2007
The Ritz Hotel, March 1997 - May 2001
St.Mary's Finance & Tax Consultancy July 1994 - February 1997
Skills
Inventory Control, Inventory Management, Alcoholic Beverages, Food & Beverage, Purchasing, Supply Chain Management, Menu Costing, Inventory Accuracy, Logistics, Store Management, Cost, Physical Inventory, Inventory Analysis, Cost Variance Analysis, Food Cost Analysis, Hotel Management, Beverage, Budget, Revenue Analysis, Yield Management, Budgets, PeopleSoft, MXP, Micros, Perpetual Inventory, Variance Analysis, Hotels, Cruises, Customer Service, Auditing, Menu Development, Hospitality, Restaurants, Food, Pre-opening, Pricing, Forecasting, Cost Control, Hospitality Management, Leadership, Resorts, Time Management, Accounts Payable, Training, Account Reconciliation, Procurement, Income Statement, Cost Accounting, Analysis, Teamwork
Education
University of Kerala 1991 — 1994
B.Com, Cost Accounting & Co-operation
S D V School Alleppey 1984 — 1988
Higher Seconary Education, High School/Secondary Certificate Programs
Traditions Senior Management March 2015 - Present
Aegis Therapies December 2011 - December 2014
Golden Living October 2011 - December 2014
Sava Senior Care April 2005 - October 2011
Equity Lifestyle Properties April 2000 - 2005
Norwegian Cruise Line 1991 - 1997
Skills
Recruitment Advertising, Recruitment/Retention, Partner Recruitment, Contract Recruitment, College Recruiting, Online Marketing, Marketing Strategy, Marketing Communications, Marketing Research, Email Marketing, Social Media Marketing, Marketing Management, Sales Management, Healthcare Industry, Healthcare Management, Healthcare Information..., Therapists, Occupational Therapy, Occupational Therapists, Physical Therapy, Speech Therapy, Healthcare, Talent Acquisition
Education
University of Central Oklahoma 2001 — 2003
Masters, Gerontology
University of Central Oklahoma 1988 — 1990
Master of Education (M.Ed.), Gerontology
Holland America Line June 1997 - Present
Norwegian Cruise line December 1988 - April 1997
Norwegian Cruise Line April 1985 - December 1988
Skills
Pubic Speaking, Creative Writing, Group Coordinator, Cruises, Adventure Travel, Leisure Travel, Travel Management, Travel Writing, Hospitality, Tour Operators, Sustainable Tourism, Travel Planning, Event Management, Destination Marketing, Leisure, Vacation
Education
University of Colorado Boulder 1970 — 1974
BA, Business - Transportation Management
Norwegian Cruise Line April 2015 - Present
Norwegian Cruise Line July 2014 - March 2015
Norwegian Cruise Line September 2012 - July 2014
Sandals Resorts September 2010 - September 2012
Sandals Resorts July 2006 - September 2010
Sandals Resorts August 2004 - July 2006
WPLG - TV Local 10 News January 2004 - May 2004
CNN May 2003 - July 2003
SeaWorld Orlando May 2002 - August 2002
Skills
Media Relations, Copywriting, Event Planning, Writing, Press Releases, Publicity, Special Events, Public Relations, Corporate Communications, Event Management, Crisis Communications, Editing, Broadcast, Promotions, Hospitality, Newsletters, Copy Editing, Video Production, Speech Writing, Brand Development, Broadcast Journalism, Publications, Tourism, Creative Direction, Feature Articles, Marketing, Brand Management, Social Media
Education
University of Miami 2001 — 2004
Bachelor of Science (BS), Broadcast Journalism and Political Science
Marriott International April 2014 - Present
Hilton Alexandria Mark Center August 2012 - April 2014
Starwood Hotels & Resorts Worldwide, Inc. November 2009 - June 2012
Norwegian Cruise Line May 2009 - November 2009
Cape Codder Resort and Spa May 2006 - April 2008
Skills
Data Analysis, Project Management, Hotels, Guest Service Management, Training, Hospitality Management, Hotel Management, Hospitality, Resorts, Recruiting, Quality Assurance, Management Consulting, Leadership, Rooms Division, Customer Satisfaction, Property Management..., Revenue Analysis, Pre-opening
Education
George Mason University - School of Business 2013 — 2015
MBA, Business Administration
University of Massachusetts Boston 2005 — 2008
BA, English, Summa Cum Laude
Entelliment LLC March 2013 - Present
Travelzoo May 2011 - June 2012
Travelzoo February 2008 - May 2011
Big Brothers Big Sisters of the Bay Area January 2010 - March 2011
Travelzoo April 2006 - April 2008
Travelocity 2002 - 2006
Norwegian Cruise Line 2000 - 2002
Skills
Online Advertising, Email Marketing, Social Media Marketing, Entertainment, Marketing Strategy, Digital Marketing, Social Media, Digital Media, Online Marketing, Event Management, Digital Strategy, E-commerce, Sponsorship, Marketing Communications, Advertising, Direct Marketing, Mobile Marketing, Integrated Marketing, Strategic Partnerships
Education
University of Miami - School of Business 1996 — 1998
MBA, Marketing
University of Miami 1991 — 1995
Mentor High School 1989 — 1991
Norwegian Cruise Line April 2015 - Present
Vacation Express December 2013 - Present
MSC Cruises May 2014 - April 2015
Celebrity Cruises November 2009 - December 2013
Trafalgar Tours, Vacation Express and Globus September 2002 - February 2009
Holland America and Windstar Cruises June 1996 - September 2002
Skills
Account Management, Travel Management, Leisure Travel, Sales, Sales Management, Hospitality, New Business Development, Trade Shows, Customer Satisfaction, Hotels, Tourism, Marketing Strategy, Event Management, Marketing, Business Development, Customer Service, Business Travel
Education
University of Maryland College Park
BA, Marketing
Universtiy of Maryland
CBC/Radio-Canada February 2009 - Present
Self-Employed July 2006 - Present
Winnipeg Art Gallery March 2012 - December 2013
daCapo Productions April 2011 - September 2012
daCapo Productions July 2008 - September 2009
Imarion Inc. March 2008 - April 2008
Norwegian Cruise Line August 2006 - November 2006
Shanghai Hongkou Dalue BSK Academy September 2004 - June 2005
Winnipeg Convention Centre May 1998 - August 2004
Skills
Pro Tools, Sound Design, Sound, Audio Engineering, Logic Pro, Final Cut Pro, Studio Recording, Recording, Sound Editing, Video Editing, Videography, Documentaries, Radio, Reason, Cubase, Avid, FMOD, Editing, Film, ADR recording, Re-recording Mixing, Audio Post Production, Sound Mixing, Audio Editing, Location Recording, Field Recording, Camera Operating, Video Camera, Avid Media Composer, Photography, Digital Photography, Interactive Media, Samplitude, Steinberg Nuendo, Photoshop, Lightroom, After Effects, Live Recording, computer programming, Live Sound, Stage Lighting, A2, Foley, 5.1 Mixing, FOH, Mac OS, Windows 7, Adobe Creative Suite, Windows XP Pro, JavaScript
Education
Ontario Institute of Audio Recording Technology (OIART) 2005 — 2006
Honour's Diploma, Audio Engineering
University of Manitoba 1998 — 2004
Bachelor of Science, Computer Science
Norwegian Cruise Line January 2015 - Present
Norwegian Cruise Line March 2012 - December 2014
Norwegian Cruise Line February 2010 - March 2012
Travelport August 2008 - February 2010
Orbitz Worldwide April 2006 - August 2008
Cendant April 2004 - April 2006
Worldspan August 1999 - March 2004
Worldspan November 1997 - July 1999
Worldspan June 1996 - October 1997
Worldspan February 1996 - June 1996
Skills
Business Development, Product Development, Sales Operations, Account Management, Sales Management, Sales, New Business Development, Contract Negotiation, Product Marketing, B2B, Product Management, CRM, Negotiation, Strategic Planning, Team Leadership, Forecasting, Team Building, Marketing Strategy, Marketing, Competitive Analysis, E-commerce, Selling, Solution Selling, Management, Key Account Management, Customer Service, Salesforce.com, Sales Process, Business Strategy, Travel Management, Leadership
Education
University of Evansville 1988 — 1993
B.S., Business Administration
Harlaxton College, Grantham, England 1988 — 1989
Business Administration and Management, General
Design For Less January 2010 - Present
The Mark Travel Corporation November 2012 - February 2014
Living 4 Media April 2012 - November 2012
Norwegian Cruise Line September 2006 - September 2009
TNT Vacations June 1999 - August 2006
GalaxSea Cruises February 1990 - June 1999
Skills
Interior Design, Selling, Hotels, Marketing Strategy, Competitive Analysis, Budgets, Strategy, Hospitality, Training, Account Management, Travel Management, Online Marketing, Sales, Sales Management, Social Media Marketing
Education
University of Maine 1983 — 1985
MLT, Biololgy
Retail Properties of America, Inc. July 2015 - Present
Home Properties, Inc. October 2013 - Present
Isle of Capri Casinos, Inc. October 2012 - Present
Kerzner International October 2007 - June 2012
Norwegian Cruise Line July 2005 - September 2007
Royal Caribbean Cruises LTD May 1999 - June 2005
Skills
Boardrooms, Financial Structuring, Mergers, Acquisitions, Treasury, Securitization, Investor Relations, Hedging, Financial Accounting, SEC, Corporate Governance, Operational Oversight, Cost Saving Initiatives, Information Technology, Insurance, Risk Management, Cruise Lines, Hotels, Casino Gaming, Strategic Planning, CPA, Mergers & Acquisitions, Management, Sarbanes-Oxley Act, Managerial Finance, Financial Analysis, SEC filings, Budgets, People Skills, Finance, Forecasting, Financial Reporting, Strategy, Hospitality
Education
University of Florida 1979 — 1983
Bachelor of Science (BS), Accounting, Graduated with Honors
Hank Lane Music 2014 - Present
AEA 2011 - Present
MJ Fitness January 2014 - Present
Words R Weapons 2013 - Present
Elance 2013 - Present
Norwegian Cruise Line February 2012 - Present
Lamb's Players Theatre 2012 - 2012
Mad Cow Theatre 2010 - 2012
24 Hour Fitness 2011 - 2011
Universal Studios Japan 2010 - 2011
Skills
Singing, Festivals, Concerts, Rock, Personal Training, Fitness, Fitness Training, Acting, Weight Training, Dance, Yoga, Strength Training, Sports, Nutrition, Theatre, Musical Theatre, Entertainment, Music, Improvisation, Performing Arts, Stage
Education
University of Central Florida 2004 — 2007
Bachelor in Fine Arts, Theatre Performance
Cypress Lake Center for the Arts 2000 — 2004
High School Diploma, Theatre and Voice
Winegardner & Hammons January 2014 - Present
Hilton Worldwide December 2012 - January 2014
Aroma Cafe March 2012 - January 2014
Norwegian Cruise Line June 2009 - November 2012
Norwegian Cruise Line May 2005 - November 2012
US Bank February 2006 - January 2007
Kamakura Restaurant September 1996 - May 2005
Skills
Restaurants, Food & Beverage, Menu Development, Cooking, Hospitality, Food, Fine Dining, Pre-opening, Culinary Skills, Banquets, Hospitality Industry, Resorts, Restaurant Management, Cuisine, Hotel Management, Recipes, Micros, Budgets, Hospitality Management, Catering, Hotels, Customer Satisfaction, Management, Revenue Analysis, Event Management
Education
University of Illinois at Urbana-Champaign 1999 — 2004
Business, Entrepreneurship
University of Illinois at Urbana-Champaign 1999 — 2004
Bachelor of Business Administration (BBA), Business Administration/Entrepreneurship
Red Carrot December 2011 - Present
Spectrum Brands August 2011 - December 2011
Spectrum Brands May 2009 - August 2011
Applica Consumer Products (Spectrum Brands) January 2008 - May 2009
Burger King Corporation May 2006 - January 2008
Norwegian Cruise Line May 2005 - June 2006
Skills
Microsoft Office, Visio, Project, Illustrator, NPD, Nielsen, Advertising, Marketing Strategy, Product Marketing, Social Media, Digital Marketing, Negotiation, Business Analysis, Business Planning, Product Development, Process Improvement, Customer Satisfaction, Integrated Marketing, Shopper Marketing, Cost Reduction, Public Relations, Brand Development, Entrepreneur, Marketing, Consumer Products, Analysis, P&L Management, Product Innovation, Market Analysis, Strategy, Product Management, Brand Management, Sales, Conference Production, Digital Media, Entrepreneurship, Trade Marketing, FMCG, Business Development, Strategic Planning, Project Planning, Competitive Analysis, Marketing Management, Customer Insight, Pricing, Retail, Cross-functional Team..., Leadership, Brand Architecture, Supply Chain Management
Education
University of Miami 2004 — 2005
M.S., Industrial Engineering
University of Miami 2000 — 2004
B.S., Industrial Engineering
Carver
FleetPro November 2014 - Present
LMR Global Consulting, LLC November 2008 - November 2014
Carnival Cruise Lines April 2010 - October 2014
Fraser Yachts February 2008 - November 2008
Norwegian Cruise Line March 2004 - January 2008
Cayman Islands Government January 2002 - March 2004
Cayman Islands Department of Tourism 2002 - 2004
Renaissance Cruises 1992 - 2001
Skills
New Business Development, Strategic Planning, Executive Management, Contract Negotiation, Time Management, Marketing Communications, Marketing Strategy, Social Media, Hospitality, Event Management, Budgets, Business Development, Product Management, Team Building, Recruiting, Entrepreneurship, Project Management, Hotels, Management, Business Strategy, Product Development, Mergers & Acquisitions, Brand Management, Program Management, Human Resources, Leadership, Customer Service, Leadership Development, Sales, Integrated Marketing, Marketing, Tourism, Customer Satisfaction, Competitive Analysis, Cruises, Strategy, E-commerce
Education
Thunderbird School of Global Management 1984 — 1986
MBA, International Management
University of Florida 1980 — 1984
BA, Political Science
Bonn American High School, Bonn Germany 1976 — 1980
High School Diploma
Independent Consultant June 2015 - Present
Horizon Lines, LLC March 2011 - Present
Norwegian Cruise Line May 2004 - February 2010
University of Maine 2009 - 2009
Pacific Maritime Association 2001 - 2006
APL May 1999 - May 2004
NOL/APL Ltd 2001 - 2004
Sea-Land Service Inc. 1997 - 1999
United States Lines 1985 - 1986
Skills
Transportation, Logistics, Shipping, Maritime, Freight, Hospitality, Operations Management, Ports, Logistics Management, International Shipping, Container, Leadership, International Logistics, Transportation..., Supply Chain Management, Marine Operations, Contract Negotiation, Maritime Operations, Process Improvement, Team Building, Ships, International Business, Strategy, Ocean, Forecasting, Supply Chain, Purchasing, Budgets, Trucking, Safety Management..., Truckload, Procurement, Maritime Security, Warehouse Management, Freight Forwarding, 3PL, International Trade, Warehousing, Air Freight, Customs Regulations, ISM, Pricing, Reefer, Terminal Operations, Vessel Operations
Education
University of Maine 1970 — 1975
Bachelor of Science (B.S.), Kinesiology and Physical Education
Norwegian Cruise Line July 2013 - January 2015
ClubLink August 2011 - July 2013
Florida Panthers January 2011 - April 2011
Shands Medical Group January 2008 - May 2010
Skills
Professional Sports, Events Coordination, Recreation Planning, Youth Programs, Athletic Facilities, Game Day Operations, Ticket Operations, Sports Management, Athletic Administration
Education
University of Florida 2007 — 2011
Bachelor of Science (B.S.), Sport and Fitness Administration/Management, 3.1 GPA
ACN May 2015 - Present
Wyndham Garden Hotel November 2014 - Present
Lee Memorial Health System May 2014 - November 2014
Area Agency on Aging for Southwest Florida July 2012 - March 2013
Royal Caribbean Cruises, Ltd. July 2010 - January 2011
m/v Palm Beach Princess May 2008 - February 2010
Seaescape November 2007 - May 2008
Casinos Austria Maritime July 2006 - February 2007
Norwegian Cruise Line July 2005 - April 2006
Skills
Customer Service, Leadership, Microsoft Word, Critical Thinking, Problem Solving, Teamwork, Writing, Healthcare, Medical Terminology, ICD-9, ICD-10, Health Information..., Health Informatics, Team Building, Outlook, Data Entry, Microsoft Office, Social Networking, Event Planning, Social Media, Access, PowerPoint, Photoshop
Education
University of Central Florida 2013 — 2015
Bachelor of Science (BS), Health Services Administration, GPA 4.0
Valencia Community College 2011 — 2013
Associate of Arts (AA), General Studies
CompHealth March 2014 - Present
Norwegian Cruise Line September 2013 - March 2014
Hello Florida December 2012 - September 2013
Florida Panthers August 2012 - November 2012
The Collier Companies May 2011 - August 2012
Skills
Property Management, Leases, Marketing, Customer Service, Event Planning, Microsoft Office, Sales, Outlook, Microsoft Excel, Social Media, Budgets, Event Management, Hospitality, Social Media Marketing, Social Networking, Permanent Placement, Microsoft Word, Nurse Practitioners, PowerPoint
Education
University of Florida 2008 — 2012
Bachelor of Science (B.S.), Parks, Recreation and Leisure Studies
Plumb House Construction June 2015 - Present
Liberty Financial Systems August 2009 - January 2011
GHMC February 2009 - January 2010
Montesquieu February 2008 - September 2008
Norwegian Cruise Line July 2006 - July 2007
Education
University of Connecticut 2002 — 2006
BA, Communications
EcoView Windows & Doors January 2015 - Present
Jacobs Realty Group January 2012 - Present
CBRE September 2012 - December 2014
CDI Corporation April 2012 - September 2012
Weichert, Realtors-Wayne Murray Properties 2010 - March 2012
Norwegian Cruise Line 2006 - 2009
Friedkin Business Services 1984 - 2006
Skills
Real Estate, Contract Negotiation, Customer Service, Process Improvement, Facilities Management, Contract Management, Budgets, Customer Satisfaction, Leadership, Management, Negotiation, Training
Education
University of Houston-Downtown
Business Administration, Management
Quark Expeditions September 2014 - Present
Norwegian Cruise Line November 2006 - August 2014
WinCruise Systems May 2004 - September 2006
Carnival Cruise Lines September 2002 - April 2004
Norwegian Cruise Line April 2001 - September 2002
Carnival Cruise Lines February 1995 - March 2000
Skills
Microsoft Office, Sales Operations, Sales, Market Planning, Advertising, Cruises, Travel Management, Hospitality, Leisure, Leisure Travel, E-commerce, Hotels, Marketing Strategy, Trade Shows, Marketing, SEO, Revenue Analysis, Strategy, Tourism, Incentives, Leadership, Budgets, Retail, Business Planning, CRM, Business Travel, Tour Operators, Event Management, Adventure Travel, Resorts, New Business Development, Incentive Travel, Hotel Booking, Travel Planning, Online Advertising, Sabre, Hospitality Management, Hospitality Industry, Online Travel, Online Marketing, Vacation, Destination Marketing, Pricing, Selling, Business Development, Entrepreneurship, Customer Satisfaction, Hotel Management, Travel Technology, Yield Management
Education
University of Guelph 1989 — 1993
Bachelor of Commerce (B.Com.) program, Hotel and Food Administration
Norwegian Cruise Line March 2014 - Present
Norwegian Cruise Line November 2012 - March 2014
DuPont October 2010 - November 2012
DuPont June 2008 - September 2010
Allied Irish Bank June 2007 - August 2007
University of Delaware December 2003 - May 2007
Skills
Project Management, Business Development, Forecasting, Microsoft Office, Product Development, Six Sigma, Microsoft Excel, PowerPoint, Process Improvement, Project Planning, Marketing Strategy, Competitive Analysis, Data Analysis, Product Marketing, Advertising, Marketing, Analysis, Sales, Management
Education
University of Delaware - Lerner College of Business and Economics 2007 — 2008
MBA, Finance, Class Rank: 2/87
University of Delaware 2003 — 2007
BCE, Civil Engineering, Cum Laude
Nailor Industries, Inc. January 2015 - Present
ILSDesigns January 2007 - Present
Spray-Quip, Inc 1995 - January 2015
TRP 2006 - 2007
Lufkin State School for the MHMR November 1999 - August 2001
Vincent Morvillo October 1998 - October 1999
Norwegian Cruise Line October 1998 - October 1999
Harris County District Attorney 1996 - 1998
NASA - Lockheed Engineering 1993 - 1994
Education
University of Houston-Clear Lake
Management Information Systems - Bachelor of Science, Management Information Systems, General
University of Houston-Clear Lake
Business Finance - Bachelor or Science, Finance, General
Pearland High School
Diploma, High School/Secondary Diplomas and Certificates
Treasure Bay Casino - St. Lucia November 2010 - May 2013
Norwegian Cruise Line April 2007 - April 2008
Royal Beach Casino May 2003 - May 2007
Casino Data Systems (CDS) 2001 - 2003
Aristocrat 2001 - 2003
Stratosphere Hotel & Casino May 1996 - May 2000
Skills
Casino, Gaming, Gaming Industry, Management, Project Management, Training, System Administration, Online Gambling, Loyalty Programs, Leadership, Troubleshooting, Resorts, Online Gaming, Security, Operations Management, Gambling, Strategy, Hotels, Active Directory, IT Management, Analysis, Process Improvement, SQL, Marketing, Affiliate Management, Windows, Access, Micros, Windows Server, Crystal Reports, Network Administration, Database Marketing, VMware, Information Technology, Group Policy, Data Analysis, Slots, Software Project..., Citrix, Auditing, Opening New Locations, Windows XP, Team Building, Windows Server 2003, Hospitality, Project Planning, Technology Management, Team Management, Training Delivery, Budget Management
Education
University of Hawaii - Shidler College of Business
University of Nevada Las Vegas Lee Business School
Virgin Cruises May 2015 - Present
Norwegian Cruise Line May 2012 - March 2015
Norwegian Cruise Line April 2011 - May 2012
Norwegian Cruise Line October 2009 - April 2011
Norwegian Cruise Line April 2007 - October 2009
Norwegian Cruise Line March 2005 - April 2007
MTN Satellite Communications May 2004 - October 2004
Skills
Department Management, Business Analysis, Financial Planning, Global Strategy, Trend Analysis, Growth Initiatives, Strategic Planning, Benchmarking, New Business Development, Financial Reporting, Business Strategy, Strategic Initiatives, Financial Analysis, Forecasting, Business Planning, Lean Initiatives, Analysis, Supervisory Skills, Pricing, Process Improvement, Balanced Scorecard, Dashboards, Cost Reduction..., Budgeting, Cost Saving Initiatives, Sustainability..., General Ledger, P&L, MS Office Suite, International Business, Global Operations, Global Business..., KPI, Managerial Experience, Organizational Growth, Strong Business Acumen, Building Strong Teams, Operations Management, Sales Operations, Data Mining, Organizational..., Organizational..., Team Oriented, Cross-functional Team..., Process Flow, Highly Analytical, Teamwork, Managing High..., Managing Employees, Goal Oriented
Education
University of Florida
Master of Business Administration, Business
University of Florida
Bachelor of Science, Finance
Perfekt Pass Trays January 2015 - Present
Mai Oui Gourmet September 2010 - December 2014
Norwegian Cruise Line July 2009 - August 2010
Puff 'n Stuff Catering and Events August 2008 - June 2009
Quality Street Kitchen & Catering June 2007 - July 2008
Skills
Event Planning, Event Management, Customer Service, Social Media, Public Relations, Social Media Marketing, Hospitality, Social Networking, Strategic Planning, Marketing Strategy, Sales, Public Speaking, Catering, Catering Sales, Marketing, Food & Beverage
Education
University of Central Florida – Rosen College of Hospitality Management 2002 — 2004
Bachelor of Science (BS), Hospitality Administration/Management
The Illusionists September 2015 - Present
Norwegian Cruise Line March 2015 - Present
Norwegian Cruise Line October 2013 - January 2015
Norwegian Cruise Line July 2013 - October 2013
Norwegian Cruise Line January 2013 - June 2013
One For My Baby: The New Harold Arlen Musical August 2012 - November 2012
Prison Dancer, LLC June 2012 - July 2012
Clubbed Thumb/New Georges May 2012 - June 2012
Carrie The Musical at MCC December 2011 - April 2012
Imported Talent September 2011 - October 2011
Skills
Stage Management, Drama, Performing Arts, Stage, Musical Theatre, Theatre, Entertainment, Production Management, Theatrical Production, Music, Acting, Plays, Arts Administration, Hosting, Event Planning, Project Management, Project Consultant, Musical Theater, Opera, Cabaret
Education
University of Cincinnati 2006 — 2010
BFA, Theatre Design and Production - Emphasis in Stage Management
University of Cincinnati 2006 — 2010
Bachelor of Fine Arts (B.F.A.), Theater Design and Production - Stage Management
Norwegian Cruise Line November 2014 - Present
Prestige Cruise Holdings November 2013 - November 2014
Prestige Cruise Holdings January 2013 - October 2013
Prestige Cruise Holdings March 2011 - December 2012
Prestige Cruise Holdings December 2010 - March 2011
Prestige Cruise Holdings September 2008 - December 2010
Skills
Internal Controls, Financial Reporting, Financial Analysis, Vessel Operations, Variance Analysis, US GAAP, Tourism, External Audit, Account Reconciliation, Cruises, Auditing, Sarbanes-Oxley Act, Process Improvement, Business Analysis, Data Analysis, Budgets, Microsoft Excel, Forecasting, Integration, Continuous Improvement, Strategic Planning
Education
University of Florida 2015 — 2016
MBA Candidate
University of Miami - School of Business 2004 — 2008
Bachelor of Business Administration (BBA), Accounting
Fresh Del Monte Produce Inc January 2006 - Present
The World of ResidenSea February 2000 - January 2006
Norwegian Cruise Line June 1997 - February 2000
Coston, Lichtman & Joblove April 1996 - June 1997
Sheldon & Associates September 1995 - April 1996
Skills
Mergers, Litigation, Intellectual Property, Joint Ventures, Restructuring, Bankruptcy, Negotiation, Management, Corporate Governance, Export Controls, Due Diligence, Contract Negotiation, Labor Relations, Litigation Management, FCPA
Education
Florida International University 1998 — 2000
Master of Business Administration, 3.94
University of Florida 1992 — 1995
Juris Doctorate, Law, With Honors
University of Michigan 1988 — 1992
Bachelor of Arts (B.A.), Political Science and Government, With Distinction
Norwegian Cruise Line September 2015 - Present
Skills
Recruiting, Cold Calling, Permanent Placement, Networking, Technical Recruiting, Talent Acquisition, Taleo, Human Resources, Strategic Sourcing, Corporate Recruiting, Executive Search, Applicant Tracking..., Temporary Placement, College Recruiting, Internet Recruiting, Contract Recruitment, HRIS, Temporary Staffing, Sourcing, Employee Relations, Information Technology, Benefits Negotiation, Hiring, Screening Resumes, Employer Branding, Interviews, Talent Management, Staffing Services, Recruitment Advertising, Onboarding, Resume Writing, Workforce Planning, Screening, New Hire Orientations, PeopleSoft, Personnel Management, Deferred Compensation, Social Media, Global Talent...
Education
University of Florida 2000 — 2004
BA
Norwegian Cruise Line 1985 - 2006
Skills
Cruises, Revenue Analysis, Tourism, Leisure, Travel Management, Yield Management, Hospitality, Leisure Travel, Budgets, Hotels, Incentives, Business Travel, Resorts, Vacation, Pricing Strategy, Hospitality Industry, Hotel Management, Airlines, Hospitality Management, Luxury, Marketing, Incentive Travel, Tour Operators, Pricing, Sales Management, Sales, Customer Service, Management
Education
University of Florida 1976 — 1982
B.S.B.A, Economics, Accounting, Finance
Paia Town Association October 2015 - Present
The Outdoor Circle May 2006 - April 2015
Norwegian Cruise Line January 2005 - May 2006
Skills
Nonprofits, Salesforce.com, Management, Capacity Building, Event Planning, Facebook, Social Media, Fundraising, Editing, Customer Service, Event Management, Administration, Communication, Training, Public Speaking, Volunteer Management, Budgets, Microsoft Excel, Leadership
Education
University of Hawaii at Manoa 2000 — 2004
Bachelor's, Communications, 3.4 GPA at Graduation
Kamehameha Secondary School 1995 — 2000
High School Diploma, High School/Secondary Diplomas and Certificates
Norwegian Cruise Line August 2014 - Present
Party Time Rentals July 2013 - June 2014
United Way of North Central Florida January 2013 - April 2013
Stephen C. O'Connell Center August 2012 - December 2012
Children's Home Society Thrift Store May 2011 - August 2011
PRC, LLC July 2010 - August 2010
Skills
Event Management, Microsoft Office, Leadership, Social Media Marketing, Sales, Facebook, Time Management, Customer Service, Communication
Education
University of Florida 2009 — 2013
Bachelor of Science (B.S.), Recreation, Parks, and Tourism
Hialeah High School 2005 — 2009
Five Seasons Family Sports Club June 2010 - Present
Window Box Service Group June 2000 - June 2013
Norwegian Cruise Line May 2009 - May 2010
Skills
Customer Service, Event Planning, Sales, Microsoft Office, Event Management, Floral Design, Permaculture, Leadership, Illustrator, Photoshop, Social Media, Marketing, Social Networking, Public Speaking, Facebook
Education
University of Cincinnati 2003 — 2005
Norwegian Cruise Line July 2015 - Present
Norwegian Cruise Line July 2014 - July 2015
University of Miami January 2013 - May 2014
American Marketing Association - University of Miami Chapter August 2010 - May 2014
Traiana June 2013 - August 2013
Barnstable Yacht Club June 2012 - September 2012
Glivinski & Associates, Inc September 2010 - June 2011
Skills
Market Research, Business Strategy, Microsoft Excel, Goal-driven leader, Marketing, Marketing Strategy, Social Media, PowerPoint, Social Networking, Financial Modeling, Finance, Social Media Marketing, Problem Solving, Customer Service, Community Outreach, Project Management, Microsoft Word, Advertising, Statistics, Event Planning, Research
Education
University of Miami 2010 — 2014
Bachelor of Business Administration (BBA), Finance, Marketing, 3.63
Vienna University of Economics and Business Administration 2012 — 2013
International Marketing
Dennis Yarmouth Regional High School 2006 — 2010
High School Diploma
Trinity Episcopal Church, Tulsa April 2013 - Present
TulsaKids Magazine October 2008 - March 2013
The University of Tulsa September 2006 - October 2008
The University of Tulsa September 2006 - October 2008
Parliamentary Projects 2004 - 2006
The Blake Organisation* (*English Spelling) 2002 - 2004
Primesight Outdoor 2000 - 2001
Norwegian Cruise Line 1998 - 1999
Skills
Organizational..., Marketing Communications, Non-profits, Advertising Sales, Marketing Research, Microsoft Office, Mac OS X, Social Media, Sales Presentations, Presentation Development, Board Presentations, Volunteer Coordination, Oral Communications, Nonprofits, Event Planning, OS X, Marketing Strategy, Volunteer Management, Sales, Press Releases, Marketing, Social Networking, Social Media Marketing, Facebook, Fundraising, Newsletters, Email Marketing, Media Relations, Recruiting, Direct Mail, Public Relations, Copywriting
Education
University of Colorado at Boulder 1993 — 1997
BA, Organizational and Interpersonal Communication
Holland Hall College Preparatory School 1989 — 1993
Johnson And Wales University 1998 — 1998
Certificate, Customer Service
Norwegian Cruise Line April 2015 - Present
Norwegian Cruise Line November 2011 - Present
A Better Blind January 2006 - December 2007
Skills
Sales, Communication, Customer Service, Team Leadership, Team Building, Teamwork, At Multitasking, Efficent, Tourism, Leisure Travel, Hospitality, Marketing, Travel Planning, Travel Management, Time Management, Selling, Family Vacations, Vacation Planning, Vacation, Customer Satisfaction, Customer Retention, Adventure Travel
Education
University of Central Florida 2008 — 2011
Minor, Marketing
University of Central Florida 2006 — 2011
Bachelor's Degree, Bachelor of Science - Interpersonal and Organizational Communications
Radio City Christmas Spectacular September 2014 - Present
Blueprint NYC 2015 - 2015
Heathers The Musical February 2014 - August 2014
Norwegian Cruise Line October 2013 - January 2014
Disney Cruise Line January 2013 - March 2013
Silence! The Musical October 2011 - December 2012
Riverside Theatre December 2011 - February 2012
Norwegian Cruise Line May 2011 - September 2011
Riverside Theatre January 2011 - March 2011
Radio City Christmas Spectacular October 2009 - December 2010
Skills
Stage Management, Theatre, Stage, Musical Theatre, Theatrical Production, Dance, Entertainment, Live Events, Festivals, Event Management, Opera, Plays, Drama, Concerts
Education
University of Cincinnati 1998 — 2002
Bachelor of Fine Arts (BFA), Theater Design & Production
DoctorDirectory.com August 2011 - Present
Pardee Hospital December 2009 - December 2010
Pardee Hospital December 2008 - December 2009
Chimney Rock Park January 2008 - December 2008
Pardee Hospital February 1999 - December 2007
Norwegian Cruise Line December 1997 - October 1998
Skills
Public Relations, Advertising, Media Relations, Editing, Production, Writing, Event Planning, Market Planning, Publishing, Healthcare, Newsletters, Public Speaking, Corporate Communications, Online Marketing, Press Releases, Marketing Communications, Social Media, Event Management, Copywriting, Brochures, Marketing Strategy, InDesign, Microsoft Office, Photoshop, Strategic Planning, Email Marketing, Promotions, Integrated Marketing, Research, Budgeting, Market Research, Internal Communications, Brand Development, Account Management, Publicity, Photography, Direct Marketing, Social Networking, Direct Mail, Adobe Creative Suite, Fundraising, Budgets, Social Media Marketing, Marketing Management, Trade Shows, Sales, Graphic Design, Marketing, SEO, Facebook
Education
University of Miami 1984 — 1988
BA, graphic design & advertising
Boca Raton Christian School 1981 — 1984
Friedrich Air Conditioning October 2013 - Present
Whirlpool Corporation October 2005 - January 2012
Self Employed 2002 - 2005
Morgan Stanley 1999 - 2001
Norwegian Cruise Line 1992 - 1999
Skills
Account Management, Sales Management, Sales Operations, Inside Sales, National Account Sales, Contract Negotiation, Pricing Negotiation, Public Speaking, National Accounts, Strategic Planning, New Business Development, Marketing Strategy, Management, Project Management, Marketing, Pricing Strategy, Sales, Selling, Forecasting, Pricing, Salesforce.com, Retail, Leadership, Training, Negotiation, Merchandising, Competitive Analysis, Key Account Development, Cross-functional Team..., Key Account Management, Direct Sales, P&L Management
Education
University of Florida
BS, Broadcast Management
Todd Mann Consulting Group March 2013 - Present
The Watters Group April 2000 - Present
Fahlgren Advertising 1994 - 2000
The Walt Disney Company 1990 - 1994
The Hertz Corporation 1986 - 1990
Sitmar Cruises 1982 - 1984
Norwegian Cruise Line 1974 - 1982
Skills
Partnership Marketing, Non-profits, Tourism, Marketing Strategy, Strategic Communications, Small Business, Social Media Marketing, Marketing Communications, Social Media, Public Relations, Strategic Partnerships, Advertising, Strategic Planning, Sales, Fundraising, Project Planning, Marketing, Nonprofits, Event Management, Online Advertising, Email Marketing, Lead Generation, Media Relations, Team Building, Integrated Marketing, Direct Mail, Social Networking, Direct Marketing, Public Speaking, Event Planning, Leadership, Online Marketing, Business Development, Entrepreneurship, Copywriting, Brand Development, Management, Brand Management, Strategy, Sponsorship, New Business Development, Start-ups, Program Management, Digital Marketing, Corporate Communications, Market Research, Newsletters
Education
University of Miami 1983 — 1985
MBA, Business
University of Florida 1969 — 1973
Bachelor of Arts (B.A.), Spanish Language and Literature
Baptist Health May 2004 - Present
Indiana University Medical Center June 2002 - May 2004
Norwegian Cruise Line December 1998 - May 2002
Education
University of Indianapolis 1990 — 1992
Nursing/Writing
Lake Community College 1976 — 1978
Nursing
Bridgestone May 2015 - Present
1 Hotels February 2015 - May 2015
Norwegian Cruise Line September 2013 - January 2015
A.G Valet May 2013 - December 2013
University of Charleston September 2009 - May 2013
Batter Box Retail Store April 2007 - August 2009
EMC-2 June 2008 - September 2008
Skills
Hospitality, Customer Service, Sales, Leadership, Sales Management, Microsoft Office, Social Media, Analysis, Social Media Marketing, Microsoft Word, Advertising
Education
The University of Charleston 2009 — 2013
Bachelor of Business Administration (B.B.A.)/ Management and Finance
Hospital Physician Partners January 2014 - June 2015
VITAS Healthcare February 2013 - December 2013
VITAS Healthcare January 2010 - March 2013
VITAS Healthcare September 2008 - January 2010
Burger King Corporation October 2006 - May 2008
Screaming Color 2008 - 2008
Elizabeth Arden, Inc. June 2005 - October 2006
Norwegian Cruise Line July 2004 - June 2005
Brand Institute February 2002 - July 2004
Skills
Advertising, Marketing Communications, Marketing Strategy, Event Planning, PowerPoint, Strategic Planning, Excel, Social Media, Promotions, Account Management, Customer Relations, Customer Service, Market Research, Microsoft Office, Direct Marketing, Social Media Marketing, Access, Word, Email Marketing, Outlook, Online Marketing, Process Improvement, Brand Development, Product Development, Problem Solving, Trade Shows, Product Marketing, Healthcare, Event Management, Digital Marketing, Business Strategy, Marketing Management, Market Planning, Salesforce.com, Analytics, Microsoft Word, Web Project Management, Web Analytics, Management, Agile Methodologies, Leadership, Website Development, Microsoft Excel, Marketing
Education
University of Cincinnati College of Business 1997 — 2001
Bachelors of Business Administration, Marketing and International Business
Craft Beer University - Founder of the Better Beer Scores Program April 2011 - Present
Synergy Coaching Services LLC August 2005 - Present
JRA Enterprises April 2002 - Present
Drake's Brewing Company 2013 - 2014
The Disc Jockey Stores March 2001 - April 2002
AC Coin & Slot Company June 1999 - May 2000
Norwegian Cruise Line 1994 - 1999
Kloster Cruise Limited 1990 - 1994
Skills
Strategic Planning, Team Building, Marketing Strategy, Strategy, Leadership, Management, Coaching, Sales, Operations Management, Retail, Entrepreneurship, Start-ups, Leadership Development, Training, Marketing, Business Strategy, Purchasing, Public Speaking, Organizational..., Negotiation, New Business Development, Management Consulting, Product Development, Team Leadership, Customer Service, Product Management, Program Management, Change Management, Business Planning, Project Management, Business Development, Event Planning, Social Media Marketing, Small Business, Budgets, Social Networking, Public Relations, Event Management, Social Media, Online Advertising, Marketing Communications, Strategic Partnerships, Online Marketing, Executive Coaching, Project Planning, Sales Management, Contract Negotiation, Fundraising, Gaming, Hospitality
Education
Coach U 2005 — 2007
Advanced Coaching, Business and Life Coaching
Longmeadow High School
Northfield Mount Hermon
University of Hartford
Bachelor, Business Managment
Norwegian Cruise Line June 2014 - Present
Crispin Porter + Bogusky February 2013 - June 2014
Zimmerman Advertising April 2011 - January 2013
Zimmerman Advertising February 2010 - April 2011
ZenithOptimedia Group I The ROI Agency July 2006 - January 2010
Skills
Marketing, Media Planning, Radio, Television, Integrated Marketing, Digital Marketing, Digital Strategy, Media Buying, Management, Digital Media, Advertising, Mobile Marketing, Online Advertising, Social Media Marketing, Interactive Marketing
Education
University of Florida 2001 — 2005
BS, Marketing
Pine Crest
Self-Employed 1995 - Present
Patrice Drago November 2012 - Present
Marriott International December 1982 - January 2014
QTECT December 2012 - April 2013
Marriott International December 1982 - October 1996
Norwegian Cruise Line January 1980 - October 1981
Skills
Strategic Planning, Instructional Design, Process Development, Process Improvement, Lodging, Customer Service, Curriculum Design, E-learning, Hotel Management, Painting, E-Learning, Banquets, Restaurants, Process Simulation, Hotels, Food & Beverage, Customer Satisfaction, Employee Relations, Hospitality Industry, Budgets, Hospitality, Event Planning, Event Management, Resorts, Catering, Hospitality Management, Pre-opening, Human Resources, Training, Trade Shows, Public Relations, Yield Management, Revenue Analysis, Front Office, Menu Development, Meeting Planning, Restaurant Management, Tourism, Employee Training, Cooking, Hotel
Education
University of Maine
BA, Journalism
Interval International January 2015 - Present
AutoNation January 2013 - December 2014
Norwegian Cruise Line November 2010 - December 2012
Government Expo January 2010 - November 2010
Sama Baby Luxury Organics October 2007 - May 2010
Mediaedge October 2005 - July 2007
Zimmerman Advertising February 2005 - July 2005
Eclat May 2004 - August 2004
Skills
Email Marketing, Marketing, Advertising, Marketing Strategy, Online Advertising, Social Media Marketing, Integrated Marketing, Brand Development, Trade Shows, Media Relations, Brand Management, Digital Marketing, Direct Marketing, Social Media, Public Relations, Fashion, Media Planning, Creative Direction, Web Analytics, Management, Positioning, Marketing Communications, Online Marketing, Strategy, Event Management, Marketing Research, Blogging, Press Releases, Social Networking, Strategic Planning, Account Management, Digital Strategy, Corporate Branding, E-commerce, Marketing Management, Market Research, Leadership, Event Planning, Facebook, Digital Media, Copywriting, Coding Languages, Ruby on Rails, CSS, Google Analytics, SEO
Education
University of Florida - Warrington College of Business Administration 2009 — 2010
MBA, Business
University of Florida 2000 — 2004
Bachelor of Science (B.S.), Advertising
Datamyx August 2015 - Present
Royal Caribbean Cruises, Ltd. July 2012 - January 2015
Carnival Cruise Lines April 2011 - July 2012
Norwegian Cruise Line October 2007 - April 2011
Northrop Grumman October 2004 - October 2007
Skills
Hyperion, Data Analysis, Data Mining, Hyperion Enterprise, Budgets, Forecasting, Process Improvement, Finance, Business Development, Financial Planning, Financial Modeling, Financial Analysis, Marketing, Tourism, Hospitality, Leadership, Management, Customer Service, Marketing Strategy, Hotels, Strategic Planning, Business Analysis, Hospitality Industry, Training, Team Leadership, Revenue Analysis, Project Management, Operations Management, Resorts, New Business Development, Account Management, Team Building, Cruises, Analysis, Analytics, Microsoft Excel
Education
Webster University 2005 — 2006
MBA, Business
University of Florida - Warrington College of Business Administration 2002 — 2004
BS in Business Administration, Economics
Norwegian Cruise Line March 2015 - Present
Timothy Venn Photography July 2012 - March 2015
United Nature June 2013 - April 2014
Time Inc. UK January 2013 - January 2014
Revenue Managment Partners May 2011 - July 2012
RMP Fine Art Auctions March 2010 - May 2011
Image Photo Services July 2004 - March 2010
LVMH September 1996 - December 2003
Onboard Media January 1997 - January 1999
Cruiseship Picture Company 1985 - 1996
Skills
Commercial Photography, Fine Art, Photography, Digital Photography, Art, Weddings, Portrait Photography, Photoshop, Tourism, Advertising, Cruises, Wedding Photography, Hotels, Blogging, Travel Photography, Marketing, Image Editing, Portraits, Photos, Multimedia, Video Editing, Fine Art Photography, Video Production, Editorial, Lighting, Photojournalism, Magazines, Video, Event Planning, Event Photography, Image Manipulation, Entertainment, Journalism, Videography, Lightroom, Newspapers, Film, Documentaries, Publishing, Mac
Education
University of East London 1982 — 1983
King James College of Henley-upon-Thames 1980 — 1982
Biology, General
FIS March 2013 - Present
FIS January 2009 - March 2013
Fidelity National Information Services January 2007 - January 2009
IGW Software January 2005 - January 2007
MSC Starlight Cruises January 1996 - July 1996
Norwegian Cruise Line January 1991 - December 1994
Carnival Cruise Lines February 1989 - December 1989
Skills
Vendor Management, Agile Methodologies, Program Management, Business Process, Management, Team Management, Scrum, Resource Management, System Administration, Customer Satisfaction, Financial Services, Customer Service, Cards, Software Project..., Business Analysis, Cross-functional Team..., Project Portfolio..., Project Management, Product Management, PMP, SDLC
Education
University of Liverpool
BridgePay Network Solutions January 2011 - Present
KMM Strategy Group January 2010 - Present
Accel Networks January 2006 - Present
Marshall Investment Group October 2005 - January 2012
Global Card Services 1992 - 2007
Norwegian Cruise Line February 1987 - February 1992
Skills
Management, Leadership, Entrepreneurship, Sales, Networking, Project Planning, Databases, Wireless, Credit Cards, Satellite, Servers, Financial Services, SaaS, Strategic Partnerships, Business Development, Cloud Computing, New Business Development, Account Management, Enterprise Software, Contract Negotiation, .NET, CRM, Direct Sales, E-commerce, HTML, Management Consulting, Microsoft SQL Server, Product Management, Software Development, Start-ups, Strategic Planning, Strategy, Team Leadership, Telecommunications, Vendor Management, Web Services, XML
Education
University of Central Florida 1974 — 1985
Virgin Cruises April 2015 - Present
Norwegian Cruise Line December 2008 - March 2015
Silver Companies November 2005 - December 2007
Cirque Productions 1995 - 2005
Skills
Management, Entertainment, Business Development, Event Management, Budgets, Strategic Planning, Negotiation, Social Media, Event Planning, Sales, Contract Negotiation, Project Management, Marketing Strategy, Advertising, Public Speaking, New Business Development, Financial Analysis, Copywriting, Executive Management, Microsoft Office, Legal Matters, Theatre, Corporate Events, Product Development, Public Relations, Marketing, Social Media Marketing
Education
University of Connecticut 1987 — 1989
Certified Vacations 2007 - May 2009
Extraordinary Vacations 2006 - 2007
Certified Vacations 2001 - 2006
Commodore Cruise Line 1995 - 2001
Norwegian Cruise Line 1986 - 1994
Skills
Account Management, Tourism, Marketing Strategy, Sales Management, Hospitality, Advertising, Online Advertising, Email Marketing, E-commerce, Hotels, Leadership, Management, Trade Shows, Sales, Strategy, Social Media Marketing, Direct Mail, Marketing, Customer Service, Creative Direction, Direct Marketing, Marketing Communications, Online Marketing, Lead Generation, B2B, Event Management, New Business Development, Marketing Management, Contract Negotiation, Sales Operations, SEM, Brand Management
Education
University of Florida
BS, Advertising
Regent Seven Seas Cruises October 2011 - Present
Cruise Shoppes 2002 - October 2011
Norwegian Cruise Line 1997 - 2001
Skills
Hospitality, Incentives, Revenue Analysis, Hospitality Industry, Travel Management, Hotels, Tourism, New Business Development, Trade Shows, Online Advertising, Business Travel, Resorts, Cruises, Leisure Travel, Leadership, Marketing, Sales Management, Food & Beverage, Account Management, Marketing Strategy, Marketing Communications, Hospitality Management, Incentive Travel, Management, Customer Service, Vacation, Event Planning, Sales, Business Development, E-commerce, Direct Marketing, Email Marketing, Public Relations, Advertising, Negotiation, Tour Operators, Leisure, Strategic Partnerships, Luxury, Budgets, Contract Negotiation, Customer Satisfaction, Hotel Management, Corporate Events, Team Building, Meeting Planning, Event Management, Social Media Marketing, Yield Management, Sales Operations
Education
University of Delaware 1976 — 1980
BSBA, Marketing
University of Delaware - Lerner College of Business and Economics 1976 — 1980
BSBA, Marketing
Woodruff Arts Center January 1997 - Present
Norwegian Cruise Line 1991 - 1996
Musicans Referral Service 1985 - 1990
Skills
Nonprofits, Leadership, Strategic Planning, Public Speaking, Community Outreach, Fundraising, Event Management, Event Planning
Education
University of Florida
Rubber Deck of Florida May 2015 - Present
Baker Distributing Company June 2014 - May 2015
Tropic Supply October 2009 - June 2014
Norwegian Cruise Line 2008 - 2009
American Standard, Inc. August 2004 - December 2007
Carnival Corporation September 2002 - July 2004
Renaissance Cruises, Inc September 1999 - July 2002
Skills
Sales Management, Account Management, Sales Support, Sales Operations, Sales Skills Training, Selling Skills, Sales, Management, Cold Calling, Selling, Customer Service, New Business Development, Customer Retention, Training, B2B, Pricing, Sales Process, Contract Negotiation, Team Building, Strategic Planning
Education
The University of Florida 1995 — 1999
Bachelor's degree, History
University of Florida 1995 — 1999
BA, History
Fraser Yachts Worldwide February 2008 - Present
Norwegian Cruise Line 2004 - 2008
Education
University of Florida 1980 — 1984
Norwegian Cruise Line January 2003 - Present
Fidelio Cruise 2000 - 2003
Renaissance Cruises 1998 - 2000
Education
University of Hartford 1989 — 1991
MBA, International Finance
Villanova University 1986 — 1990
BA, Finance
Florida International University June 2014 - Present
Norwegian Cruise Line August 2007 - May 2014
Norwegian Cruise Line August 2007 - April 2011
Skills
Research Design, Marketing Research, Research Development, Online Research, Quantative Analysis, Qualitative Research, Marketing, Analytics, Marketing Strategy, Competitive Analysis, Direct Marketing, Email Marketing, Online Marketing, Marketing Communications, Online Advertising, Market Analysis, Marketing Management, Brand Development, Advertising, Brand Awareness, Strategic Planning, Web Analytics, Segmentation, Integrated Marketing, Brand Management, Customer Insight, Strategy, Management, Social Media Marketing
Education
Florida International University 2014 — 2018
Doctor of Philosophy (PhD), Marketing
University of Central Florida 2003 — 2004
MBA, Marketing and Economics
University of Central Florida - College of Business Administration 1998 — 2002
BSBA, Business Administration, Marketing, Economics and HR
Chinese Medical Solutions Healing Center March 2010 - Present
Independant Consultant 2007 - Present
RunMoney.com 1999 - 2002
Oracle 1997 - 1999
Norwegian Cruise Line 1992 - 1995
Skills
Nutrition, Fitness, Public Speaking, Healthcare, Customer Service, Teaching, PowerPoint, Hospitals, Microsoft Office, Microsoft Excel, Event Management, Business Development, Newsletters, Project Management, Coaching, Cpr Certified, Community Outreach, Leadership, Event Planning, Training
Education
University of Delaware 1988 — 1992
Pathway Medical Technologies 2007 - March 2009
Volt Services Group 2006 - 2009
Norwegian Cruise Line 2004 - 2006
Education
University of Hawaii at Manoa
Norwegian Cruise Line April 2015 - Present
Norwegian Cruise Line September 2009 - 2015
Nexgen Travel Distribution September 2007 - August 2009
STA Travel June 1999 - September 2007
Skills
Tourism, Cruises, Sales, Marketing, Social Media, Customer Satisfaction, Marketing Strategy, Business Travel, Social Networking, Advertising, Leisure, Leadership, Hospitality, Sales Management, Leisure Travel, Travel Management, Adventure Travel, Online Travel, Business Development, Event Management, Account Management, Management
Education
University of Florida 1996 — 1998
Masters, Exercise and Sport Science, Specialization in Sports Management
University of Florida 1992 — 1995
Bachelor of Science, Advertising
Hampton Inn / Quality Inn (Holiday Inn Express) Hilton Head Island September 2013 - Present
Aflac May 2010 - May 2014
Hilton Head Island Beach and Tennis Resort February 2013 - October 2013
Palmetto Dunes Oceanfront Resort January 2008 - April 2010
Palmetto Dunes December 2005 - December 2008
Yacht Cove POA 2004 - 2007
Sea Pines Resort January 2003 - December 2005
Hilton Head Marriott Resort and Spa 2000 - 2004
Grand Hyatt Melbourne May 1991 - May 1997
Norwegian Cruise Line February 1988 - February 1991
Skills
Customer Service, Food & Beverage, Golf, Insurance, Hospitality, Hospitality Industry, Event Management, Hotels, Budget, Sales Management, Marketing, Team Building, Public Relations, Inventory Management, Tourism, Coaching, Event Planning, Negotiation, Resorts, Sales, Banquets, Hospitality Management, Restaurants, Catering, Direct Sales, Meeting Planning, Corporate Events, Purchasing, Leadership Development, Weddings, Wedding Management, Customer Satisfaction, Social Networking, Trade Shows, Marketing Strategy, Teamwork, Leadership, Selling, Social Media Marketing, Hiring, Training, Small Business, Food, Time Management, Management, Strategic Planning, Account Management, Contract Negotiation, Social Media, New Business Development
Education
University of Illinois at Urbana-Champaign 1983 — 1987
BS, Leisure Studies - Recreation Business
Glenbard South High School 1978 — 1983
Norwegian Cruise Line September 2009 - Present
Norwegian Cruise Line November 2008 - September 2009
Costa Cruise Line 2007 - 2008
SuperClubs 2001 - 2006
Skills
Travel Management, Tourism, Cruises, Revenue Analysis, Hospitality, Leisure, Hospitality Industry, Sales Management, Leisure Travel, New Business Development, Account Management, Hotels, Event Management, Marketing Strategy, Online Advertising, Sales, Resorts, Tour Operators, Incentives, Strategic Planning, Negotiation, Destination Marketing, Strategic Partnerships, Travel Planning, Incentive Travel, Corporate Events, Vacation, Hospitality Management, Business Development, Yield Management, Social Media Marketing, Email Marketing, Online Travel, Front Office, Market Planning, Sabre, Hotel Booking, Business Travel, Adventure Travel, Hotel Management, Pre-opening, Marketing, Travel Technology, Online Marketing, Luxury, E-commerce, Amadeus, Ticketing, Trade Shows, Contract Negotiation
Education
Monument Mountain Regional
University of Massachusetts, Amherst
Cozen O'Connor January 2015 - Present
Fowler White Burnett October 2012 - December 2014
K&L Gates March 2010 - November 2012
Epstein Becker & Green, P.C. September 2008 - March 2010
Norwegian Cruise Line June 1990 - June 2007
Norwegian Cruise Line & Orient Lines 1990 - 2007
McDermott Will and Emery January 1988 - June 1990
Skills
Commercial Litigation, Corporate Law, Mergers, Litigation, Employment Law, Contract Negotiation, Corporate Governance, Mediation, Appeals, Securities Regulation, Arbitration, Dispute Resolution, Civil Litigation, Real Estate, Negotiation, Product Liability, Personal Injury, Licensing, Intellectual Property, Strategic Planning, Mergers & Acquisitions
Education
University of Florida - Fredric G. Levin College of Law 1981 — 1984
Juris Doctor, Law
University of Florida 1979 — 1981
B.S., Economics
Norwegian Cruise Line October 2005 - Present
Paula Black and Associates 1989 - 2005
Skills
Print Production, Project Management, Logistics, Strategic Planning, Graphic Design, QuarkXPress, Corporate Branding, PowerPoint, Training, HTML, Photoshop, Packaging, Image Manipulation, Direct Marketing, Brand Development, Creative Direction, Web Design, Art Direction, Brochures, Mac, Marketing, Budgets, Entertainment, Public Relations, Branding & Identity, SEO, Copywriting, Layout, Team Leadership, Direct Mail, CRM, Team Building, Marketing Strategy, Illustrator, Leadership, Customer Satisfaction, InDesign, Social Media Marketing, Account Management
Education
University of Florida 1983 — 1985
BA, Fine Art
Norwegian Cruise Line November 2011 - Present
Pizza Hut December 2008 - December 2011
B.A.S.E. Children's Cancer Foundation September 2008 - December 2008
C.A.R.E Animal Rescue Foundation February 2006 - May 2006
Sears Holdings Corporation January 1998 - January 1999
Skills
Inventory Management, Customer Service, Team Leadership, Excel, Word, Restaurant Management, Sales, Conflict Resolution, Telemarketing, Telephone Skills, Telecommunications, Client Rapport, Employee Training, Microsoft Excel, Recruiting, Microsoft Word
Education
University of Central Florida - College of Business Administration 2005 — 2010
B.S., Management
Valencia Community College 2002 — 2006
Associate of Arts (AA), General Studies
Southern Wine & Spirits January 2007 - Present
Norwegian Cruise Line September 2005 - September 2006
King of Fans, Inc October 2004 - October 2005
Skills
Marketing Strategy, Customer Relations, Forecasting, Excel, Planning, Event Planning, Event Management, Public Speaking, Analysis, Promotions, Competitive Analysis, Customer Service, Market Research, Microsoft Office, Research, Outlook, Word, Retail, Pricing, Marketing Research, PowerPoint, Purchasing, Marketing Communications, Writing, Non-profits, Online Marketing, Microsoft Excel, Management, Marketing
Education
University of Florida - Warrington College of Business Administration 2008 — 2009
MBA, Business
University of North Florida - College of Business Administration 2000 — 2002
BA, International Business & BA, Marketing
Norwegian Cruise Line January 2013 - Present
Norwegian Cruise Line May 2012 - January 2013
Norwegian Cruise Line January 2012 - May 2012
Norwegian Cruise Line October 2011 - December 2011
Hershey Entertainment and Resorts April 2011 - September 2011
Synergy Production Group September 2010 - October 2010
Hershey Entertainment & Resorts May 2010 - September 2010
University of Evansville August 2009 - May 2010
University of Evansville September 2006 - May 2010
University of Evansville August 2006 - May 2010
Skills
Styling, Sewing, Industrial Sewing, Dyeing, Costumes, Costume Characters, Wardrobing, Wardrobe, Theatre, Stage Management, Theatrical Production, Musical Theatre
Education
University of Evansville 2006 — 2010
BS, Theatre
BDJ Consulting June 2009 - Present
Savino & Miller 2009 - 2012
The Image Group June 2008 - June 2009
Norwegian Cruise Line 2005 - 2008
Education
University of Florida 1974 — 1979
B.S., Business
Premier Beverage Company March 2015 - Present
Premier Beverage Company July 2013 - Present
Norwegian Cruise Line September 2010 - June 2013
Miami Heat July 2009 - July 2010
Florida Marlins January 2009 - June 2009
Wilmington Blue Rocks January 2008 - September 2008
Skills
Recruiting, Event Management, Networking, Sales, Social Networking, Customer Service, Account Management, Sports Marketing, Sports Management, CRM, Cruises, Time Management, Microsoft Office, Sponsorship, New Business Development, Business Development, Sports, Teamwork, Salesforce.com, Direct Sales, PowerPoint, Microsoft Excel, Microsoft Word, Outlook, Marketing
Education
University of Delaware 2005 — 2008
Bachelor's, Sport Management
Northwestern University September 2010 - Present
Hammerschlag & Co., Inc. October 2009 - April 2010
The Salem Group July 2009 - October 2009
Norwegian Cruise Line April 2005 - May 2008
IPM August 2004 - March 2005
Skills
Microsoft Office, Event Planning, Public Speaking, Customer Service, Newsletters, Microsoft Excel, PowerPoint, Social Media, Administrative..., Event Management, Leadership, Outlook, Data Entry, Public Relations, Tourism, Social Networking, Facebook, Fundraising, Higher Education, Administrative...
Education
University of Maryland College Park 2000 — 2004
Bachelor's, Communications
Legends March 2014 - Present
ARAMARK August 2013 - February 2014
Delaware North Companies April 2011 - August 2013
ARAMARK March 2009 - April 2011
Aramark Parks & Destinations May 2008 - March 2009
Norwegian Cruise Line 2004 - 2008
Skills
Hospitality Management, Food & Beverage, Catering, Hospitality, Revenue Analysis, Restaurants, Retail, Restaurant Management, Hotels, Hospitality Industry, Micros, Banquets, Food, Employee Relations, Menu Development, Fine Dining, Hotel Management, Resorts
Education
University of Denver 1993 — 1996
Bachelor’s Degree, Business Administration and Management, General / Hospitality Administration/Management
University of Denver - Daniels College of Business
Bachelor's, Hospitality Management
Omni Hotels & Resorts September 2014 - Present
Hotel del Coronado May 2013 - June 2015
Francis Parker School April 1999 - June 2013
Hyatt Regency San Diego 1995 - 1996
Catamaran Resort Hotel & Spa 1994 - 1995
Norwegian Cruise Line September 1992 - September 1993
Skills
Teaching, Organization, Communication Skills..., Dependable Team Player, Classroom Management, Differentiated..., Highly responsible, Curriculum Development, Educational Leadership, Perseverance, Self-Motivation, Negotiation/Influencing..., Customer-focused, Cooperative Learning, Nonprofits, Customer Satisfaction, Concierge Services, Hotels, Resorts, Restaurants, Travel Arrangements, Visitor Attractions, Customer Service, Hospitality, Hospitality Industry, Tourism, Food, Event Planning, Front Office, Event Management
Education
USIU, San Diego, CA 1998 — 2000
California Clear Single Subject Teaching Credential, Spanish Language Teacher Education
Fundacion Ortega y Gasset, Estudios Internacionales Toledo, Spain 1988 — 1990
Iberian Studies/study abroad program, Spanish language and culture
University of Iowa 1986 — 1992
Bachelor of Arts (BA), Spanish Language & Literature
Lakeshore Sport & Fitness May 2013 - Present
Norwegian Cruise Line April 2007 - Present
Nickelodeon Suites Resort April 2011 - April 2012
National Football League Alumni, Inc February 2010 - May 2010
Alonzo Mourning Charities, Inc August 2009 - December 2009
Skills
Events Organizing, Language Skills, Crowd Control, Mac OS Applications, Microsoft Office, First Aid & CPR, Creative Problem Solving, Hiring Practices, Interviewing, Budget Management, Revenue Management, Budgets, Revenue Analysis, Interviews, Resorts, Marketing, Events Organisation, Employee Training, Leadership, Language Development, Customer Service, Event Management, Problem Solving, Training, Hotels, Team Building, Event Planning, Hospitality
Education
University of Miami 2009 — 2010
MSc. Ed.
University of Miami 2000 — 2005
BA
lululemon athletica October 2014 - Present
Hospitality and Tourism Management Student Association May 2013 - April 2014
Shore Beach Service May 2013 - September 2013
The University of Guelph September 2012 - April 2013
HTMSA September 2011 - April 2013
The Athletic Club, Guelph October 2011 - November 2012
Fairmont Hotels and Resorts April 2012 - August 2012
Gaden2Table September 2011 - April 2012
Norwegian Cruise Line June 2011 - January 2012
The Red Brick Cafe October 2010 - April 2011
Skills
Team Leadership, Organizational..., Customer Service, Travel Planning, Adventure Travel, Highly detail oriented, Golf, Cruise Lines, Youth Leadership, Social Skills, Event Planning, Tourism, Teamwork, Management, Hotels, Social Media, Event Management, PowerPoint, Leadership, Food & Beverage, Time Management, Microsoft Office
Education
University of Guelph 2010 — 2014
BCOMM, Tourism Management
Backangs Gymnasiet, Boras, Sweden 2007 — 2008
Norwegian Cruise Line 2011 - Present
Buyrite Blinds February 2006 - December 2008
Education
University of Central Florida 2008 — 2011
Bachelor's of Science, Communications and Business Administration
KTA Super Stores October 2011 - Present
Kuakini Grill LLC December 2010 - Present
Kuakini Grill Restaurant December 2010 - October 2011
Ristorante La Pasta June 2005 - October 2010
Gomaichi Ramen June 2005 - May 2007
Izakaya Kai 2004 - 2005
Norwegian Cruise Line May 2003 - October 2003
The Pointe Restaurant at Kona Coast Resort 2002 - 2003
Martini Yacht Club 2001 - 2003
KTA Super Stores 1997 - 2002
Skills
Culinary Skills, Food Service Sanitation, Menu Development, Menu Costing, Fire Safety, Teamwork, Team Leadership, Customer Satisfaction, mise en place, Cooking, Chef, Food Safety, Recipes, Restaurants, Cuisine, Fine Dining, Food, Catering, Sanitation
Education
University of Hawaii at west hawaii 2001 — 2003
Food Service AAS, Culinary Arts/Chef Training
University of Hawaii at Hilo 1999 — 1999
Business Administration and Management, General
Konawaena High School 1996 — 1999
diploma, General / Food Service
Norwegian Cruise Line July 2013 - Present
The Fairmont Kea Lani Maui September 2012 - June 2013
Norwegian Cruise Line September 2011 - July 2012
Norwegian Cruise Line March 2011 - September 2011
MC&A Inc. September 2007 - March 2011
Jimmy Mac and the Kool Kats May 2005 - March 2011
MC&A Inc. January 2007 - September 2007
Education
University of Hawaii at Manoa 2006 — 2010
Bachelor of Science, Travel Industry Management
Planned Parenthood of Northern New England October 2013 - Present
Alzheimer's Association® September 2013 - October 2013
Shelburne Museum June 2011 - August 2013
Shelburne Museum April 2010 - October 2010
End of the Block October 2009 - April 2010
Norwegian Cruise Line November 2007 - September 2009
St. Albans Messenger May 2007 - August 2007
William Benton Museum of Art September 2006 - December 2006
Skills
Blogging, Public Speaking, Customer Service, Events Coordination, Writing, Education, Social Media, Team Building, Databases, Teaching, Community Outreach, Non-profits, Museums, Strategic Planning
Education
The University of Connecticut 2003 — 2007
BA, English
ocean ranch April 2009 - Present
Norwegian Cruise Line December 2006 - October 2007
Education
University of Phoenix 2011 — 2013
Bachelor, Business Marketing
University of Louisville 2005 — 2006
Palos Community Hospital July 2011 - Present
Motor Yacht Muse July 2007 - May 2009
Norwegian Cruise Line July 2006 - June 2007
Skills
Cpr Certified, Nursing, BLS, Hospitals, Patient Safety, Medical Terminology, Healthcare, Home Care, ACLS, Healthcare Management, EMR, Phlebotomy, Pediatrics
Education
University of Illinois at Urbana-Champaign 2001 — 2005
Bachelor's degree
Claim Jumper Restaurants June 2012 - Present
Norwegian Cruise Line June 2009 - June 2012
Super One Foods August 2008 - June 2009
Skills
Microsoft Word, Micros, Multi Tasking, Eye for Details, Teamwork, Outstanding verbal, Filing, Aloha, Alcoholic Beverages, Fast Learner
Education
University of Louisiana at Lafayette 2001 — 2007
Bachelor of Liberal Arts, Public Relations
Alorica July 2014 - Present
Alorica August 2012 - June 2014
Alorica July 2009 - July 2012
PRC, LLC 2007 - 2007
Norwegian Cruise Line 2006 - 2007
Trover Solutions 2001 - 2006
Skills
Microsoft SQL Server, Oracle SQL, SQL, Visio, Software Documentation, Business Analysis, Requirements Analysis, Process Improvement, SDLC, Systems Analysis, Business Intelligence, Software Project..., Troubleshooting, Requirements Gathering, User Acceptance Testing, Testing
Education
University of Louisville
Bachelor of Science (BS), Computer Information Systems
Norwegian Cruise Line March 2014 - Present
SMS International Shore Operations October 2013 - April 2014
Skills
Investigation, Criminal Justice, Private Investigations, Customer Service, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Outlook, Teamwork, Data Entry
Education
University of Central Florida 2009 — 2013
Bachelor of Science (BS), Criminal Justice and Corrections
Antegroup LV January 2012 - Present
Hakkasan Group December 2014 - May 2015
Jet Nightclub January 2012 - January 2013
Def Jam Recordings, Inc. January 2010 - January 2012
Prive Nightclub April 2009 - November 2010
Norwegian Cruise Line June 2001 - August 2004
Carnival Cruise Line February 1999 - June 2001
Skills
Marketing, Social Media Marketing, Marketing Communications, Online Marketing, Marketing Management, VIP Services, Advertising, Account Management, Operations Management, Nightlife, Nightclub, Food & Beverage, VIP management, Hosting Events, Hosting Services, Event Planning, Event Management, Event Production, Music Production, A/R analysis
Education
University of Miami 1999 — 2001
Bachelor's degree, Marketing