Norwegian Cruise Line
Industry: Company
DescriptionNorwegian Cruise Line, also known in short as Norwegian, is a cruise line founded in 1966 and based in the United States. It is the third-largest cruise line in the world, controlling approximately 8.7% of the total worldwide share of the cruise market by passengers as of 2018. Customer service: 020 8834 9019 Parent organization: Norwegian Cruise Line Holdings Headquarters: Miami, Florida, United States CEO: Frank J. Del Rio (9 Jan 2015–)
Norwegian Cruise Line List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Norwegian Cruise Line. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Norwegian Cruise Line Employees
European Travel Commission July 2015 - September 2015
Wein&Co September 2013 - June 2015
Austrian Hospice July 2012 - July 2013
Norwegian Cruise Line June 2011 - September 2011
Hotel Schloss Seefels July 2010 - September 2010
Hotel Gardena Grödnerhof June 2009 - August 2009
Hotel Schönruh July 2008 - August 2008
Skills
European politics, Economics, International Relations, Tourism, Wine, Bartending, Cheese, Hotels, Wirtschaftswissenschafte..., Teamwork, Eventmanagement, Restaurants, Hospitality Management, Internationale..., Event Management, Microsoft Office
Education
Fachhochschule des bfi Wien 2013 — 2016
European Economy and Business Management
Kärntner Tourismusschulen Warmbad Villach 2007 — 2012
Touristikkaufmann, Hotelmanagement
Friday Media Group March 2015 - Present
Anheuser-Busch InBev June 2014 - Present
Celebrity Cruises, Inc. June 2013 - June 2014
Animal welfare February 2013 - June 2013
Florida Career College April 2012 - August 2012
Norwegian Cruise Line January 2012 - April 2012
Norwegian Cruise Line 2009 - 2012
Skills
Tourism, Hospitality, Hotels, Leisure Travel, Travel Management, Event Management, Sales, Leisure, Business Travel, Event Planning, Travel Planning
Education
Embry-Riddle Aeronautical University 2002 — 2005
Miami Dade College 2001 — 2002
Science
Westwood christian 1998 — 2001
the Nines: A Starwood Luxury Collection hotel July 2013 - Present
W Hoboken Starwood Hotels & Resorts Worldwide, Inc September 2010 - July 2013
W Buckhed Starwood Hotels & Resorts Worldwide, Inc September 2008 - August 2010
The Westin St Francis Starwood Hotels & Resorts Worldwide, Inc September 2006 - August 2008
The Westin St Francis Starwood Hotels & Resorts Worldwide, Inc July 2004 - June 2006
The Westin St Francis Starwood Hotels & Resorts Worldwide, Inc 2001 - 2004
The Westin St Francis Starwood Hotels & Resorts Worldwide, Inc October 1998 - September 2001
The Queen Anne Hotel January 1998 - September 1998
The Clay Hotel May 1996 - September 1998
Norwegian Cruise Line May 1995 - May 1996
Skills
Strategic Planning, Team Building, Food & Beverage, Housekeeping, Project Management, Employee Engagement, Finance, Revenue Analysis, Quality Assurance, Pre-opening, Customer Satisfaction, Rooms Division, Coaching, Inventory Management, Operations Management, Micros, Leadership, Budgets, Hospitality, System Administration, Hotels, Front Office, Supervisory Skills, Training, Forecasting, Employee Relations, Six Sigma, Customer Service, Property Management..., Hospitality Management, Yield Management, Resorts, Hospitality Industry, Catering, Fine Dining, Hotel Management, MICROS
Education
l'École ECOFIH
Certificat d’Aptitude Professionnelle, Restauration, ...
Ecole Hôtelière de Lausanne
Bachelor Degree in Hotel Operations Management
Bozzuto Management Group January 2015 - Present
Atlantic & Pacific Management July 2008 - January 2014
Norwegian Cruise Line April 2006 - July 2008
Skills
Property Management, Administrative..., Hospitality, Outlook, Payroll, Customer Service, Budgets, Training, Time Management, Management, Data Entry, Sales, Administrative..., Leadership, Employee Relations, Team Building, Microsoft Office, Contract Negotiation, Event Management, Customer Satisfaction
Education
DePaul University 1984 — 1985
Computer Science
Office Depot September 2014 - Present
Masco Corporation March 2010 - September 2014
Norwegian Cruise Line 2008 - 2010
Masco Contractor Services December 1996 - March 2008
Skills
Payroll, HRIS, Process Improvement, PeopleSoft, Budgets, Analysis, Accounting, Management, ERP, Team Building, Training, Integration, Microsoft Excel, Accounts Payable, Customer Service, Microsoft Office, Access, Sarbanes-Oxley Act, Auditing, Software Documentation, Outlook, ADI, Agresso, Time Management, Business Analysis, Change Management, Visio, Business Process, Strategic Planning, Business Intelligence, Troubleshooting, Requirements Analysis, General Ledger, Pro-Business, Pro-Business Report...
Education
Davenport University 1993 — 2014
Bachelor's Degree, Accounting Information Mgmt - Internal Auditing Specialty
Knightsbridge Metals International August 2014 - Present
Norwegian Cruise Line October 2010 - August 2014
Duchess Designs LLC July 2009 - April 2011
Canyon Ranch September 2008 - July 2009
Target July 2006 - September 2008
Allan Christopher International August 2004 - July 2006
Triple Canopy July 2004 - July 2006
TSA February 2003 - August 2004
US Department of State-Bureau of Diplomatic Security Service August 1995 - February 2002
Jewelers International Showcase September 1995 - July 1997
Skills
Maritime Security, Personal Security, Flight Safety, Aviation Security, Security, Physical Security, Security Operations, Surveillance, Executive Protection, Security Clearance, Military, Firearms, Threat & Vulnerability..., Threat Analysis, Counterterrorism, Intelligence Analysis, Criminal Investigations, Risk Assessment, CCTV, Private Investigations, Interrogation, Weapons, Corporate Security, Enforcement, Crisis Management, Personal Protection, Security Audits, Investigation, Training, Protection, Tactics, Leadership, Security Management, Security Training, Asset Protection, Policy, Fraud, Government, Emergency Management, Homeland Security, Internal Investigations, Close Protection, Access Control, Background Checks
Education
D'Amore-McKim School of Business at Northeastern University
Master of Business Administration (MBA), Security Management
Florida Atlantic University
Bachelor of Arts (B.A.), Psychology, English Literature
Norwegian Cruise Line August 2014 - Present
Universal Studios 2014 - Present
Nickelodeon Suites Resort 2014 - Present
Walt Disney World 2014 - Present
Self-employed 2000 - Present
AMTC (Actors, Models & Talent for Christ) 2012 - 2012
Skills
Dance, Choreography, Hip-Hop Dance, African Dance, Modern Dance, Stepper, Acting, Voice Acting, Voice Over, Modeling, Performing Arts, Theatre, Musical Theatre, Singing, Creative Writing, Poetry, Performance Poetry, Spoken Word, Creative Arts, Improvisation, Teaching, Stage, Playwriting, Comedy, Art, Drama, Sketch Comedy, Casting, Independent Film, Plays, Directing, Short Films, Screenwriting, Feature Films, Entertainment, Film, Music Videos, Dialects, Commercials, Stage Combat, Film Production, Producing
Education
Drexel University 2008 — 2010
Master of Arts (M.A.), Creative Arts Therapy
University of Pennsylvania 2004 — 2008
Bachelor of Arts (BA), Psychology
Actors' Equity Association June 2014 - Present
Regroup Theatre Company October 2012 - Present
Norwegian Cruise Line February 2013 - September 2013
VEE Corporation August 2011 - June 2012
Skills
Stage Combat, Theatre, Entertainment, Stage, Singing, Improvisation, Music Videos, Feature Films, Film, Plays, Acting, Film Production, Drama, Producing, Musical Theatre
Education
Emerson College 2005 — 2009
B.F.A, Musical Theatre
Morris Meetings & Incentives March 2014 - Present
Cruise Specialists May 2013 - Present
The Sky Lodge September 2013 - March 2014
Wasatch Powderbird Guides October 2011 - July 2013
Hugs-n-Hands, Co. November 2009 - November 2011
Canyons Resort December 2010 - October 2011
VIP Fan Photography October 2009 - October 2010
Noah's Corporation September 2008 - July 2009
Abercrombie & Kent Residence Club March 2007 - September 2008
Norwegian Cruise Line November 2005 - January 2007
Skills
Hospitality, Event Planning, Organization, Concierge Services, Managerial, Food & Beverage, QuickBooks, Access, Banking, Cruise Lines, Helicopter Operations, Management, Travel Management, Recruiting, Leadership, Customer Service, Tourism, Hotels, Corporate Events, Human Resources, Resorts, Budgets, Social Media, Event Management, Restaurants, Sales
Education
Eastern Washington University
University of Utah
General Education
PCI Gaming Commission June 2011 - Present
Royal Caribbean Cruises, Ltd. October 2009 - October 2010
PricewaterhouseCoopers November 2004 - October 2009
Maher Duessel October 2003 - October 2004
(self employed)* April 1997 - January 2000
Norwegian Cruise Line March 1989 - March 1997
Stanley Casinos January 1987 - March 1989
Skills
Internal Audit, Compliance, Internal Controls, SOX, Auditing, Risk Management, Process Improvement, Accounting, Budgets, Risk Assessment, Analysis, Financial Reporting, GAAP, Financial Accounting, IT Audit, Financial Analysis, Enterprise Risk..., Financial Audits, SEC filings, Sarbanes-Oxley, US GAAP, General Ledger, Tax, Managerial Finance, Sarbanes-Oxley Act, Fraud, Forecasting, CPA, Business Process, Cost Accounting, Cash Flow, Finance, Due Diligence, Executive Management, COSO, Assurance, Financial Statements, Management, Forensic Accounting, Variance Analysis, Revenue Recognition, Gaming Industry, Corporate Governance, Big 4, SOX 404, SEC Filings
Education
Florida Atlantic University 1999 — 2003
Bachelor of Business Administration (BBA), Accounting, 3.9
Scientific Games International July 2010 - Present
The Creative Group May 2006 - July 2010
VDG Design Group March 2008 - April 2010
Organizing for Action 2008 - 2010
Century Displays, Inc. January 2007 - February 2008
Norwegian Cruise Line March 2006 - January 2007
Skills
Graphic Design, Brochures, Dreamweaver, Graphics, Illustrator, Adobe Acrobat, Visual Communication, Digital Media, New Media, Adobe Creative Suite, Web Design, InDesign, Mac, Responsive Design, Web Development
Education
Florida Agricultural and Mechanical University 1998 — 2002
BS, Graphics Communication
Cooper City
Intercruises Shoreside and Port Services April 2011 - April 2013
Intercruises Shoreside and Port Services April 2010 - April 2011
Norwegian Cruise Line October 2004 - March 2010
Skills
Touring and Travel...., Marketing Strategy, Product Marketing, Tourism, Marketing Communications, Sales Management, Online Marketing, Hospitality Industry, International Sales, Marketing, Event Management, Sales, Business Development, Market Research, Management, Team Leadership, Customer Satisfaction, Hospitality, Hospitality Management, Hotels
Education
Cornell University 2013 — 2014
Masters of Management in Hospitality - Class 2014, Operations / Marketing
University of New South Wales
Bachelor of Science (BS) - Honours 2.1, Biochemistry and Molecular Biology
Oneida Apple Orchard September 2014 - Present
J.R. Watkins November 2013 - Present
The Home Depot September 2011 - October 2014
Patch.com October 2011 - June 2012
Player's Sports Bar and Grill August 2011 - October 2011
Oneida Bingo and Casino May 2005 - May 2011
Hotwire January 2005 - June 2005
Norwegian Cruise Line March 2004 - December 2004
Oneida Bingo and Casino June 2001 - March 2004
Dr. Jekyll's Bar August 2002 - November 2003
Skills
Environmental Policy, Environmental Science, Sales, Bartending, Customer Service, Natural Products, Blackjack, Craps, Roulette, Poker, Baccarat, Microsoft Word, Microsoft Excel, Travel Arrangements, Travel Planning, Creative Writing, Poetry, Biology, Fine Art, Contemporary Art, Waiting, Garden, Nursery, Bird Banding, Amateur Photography, Art History, Online News, News Writing, Business News, Tree & Shrub Care, Orchard, Leadership, Gardening, Social Media Marketing, AS400 Administration, Tractor, Operating Budgets, Training, Event Planning, Hotels, Team Building, Fundraising, Facebook, Social Media, Marketing, Time Management
Education
University of Wisconsin-Green Bay 2015 — 2017
Master’s Degree, Sustainable Management
Drake University 2012 — 2014
Bachelor of Arts (BA), Environmental Policy
Des Moines Area Community College 2011 — 2012
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities
Diebold June 2014 - Present
Hilton Worldwide March 2014 - June 2014
Universal I.T. Solutions October 2006 - January 2014
Steiner Leisure Limited September 2013 - December 2013
World Wide Systems April 2006 - January 2011
Directsource 2007 - 2009
Norwegian Cruise Line September 2004 - October 2005
Carnival Cruise Lines August 1998 - April 2003
Polo Club February 1997 - March 1998
Florida Atlantic University March 1993 - February 1997
Skills
Hazardous Materials, Firefighting, IP Networking, POS, Networking, Troubleshooting, IP, Technical Support, Servers, DNS, Software Installation, DHCP, Active Directory, TCP/IP, Computer Hardware, Operating Systems, Hardware, Microsoft Exchange, Network Administration, System Deployment, Unix, Disaster Recovery, Cisco Technologies, XP, Wireless Networking, VMware, Windows 7, Virtualization, Firewalls, Windows Server, Data Center, Network Security, VMware ESX, Switches, VPN, IT Management, Security, Windows XP, Microsoft SQL Server, Help Desk Support, System Administration, Information Technology, Network Engineering, Project Management, Management, Leadership
Education
DeVry Institute of Technology 1983 — 1985
Diploma, Electronics
DeVry University-Ohio 1983 — 1985
Electronics, Electrical and Electronics Engineering
Exclusively Hotels August 2015 - Present
Key Tours International April 2014 - Present
Kensington Tours- Private Guided Travel Worldwide July 2011 - March 2014
Paul Gauguin Cruises March 2010 - May 2011
Norwegian Cruise Line November 2006 - October 2009
Travelwizard.com April 2005 - November 2006
ICE Gallery August 1999 - January 2005
Skills
Competitive Analysis, Market Penetration, Russian, Strategic Business, Return on Investment, Market Evaluations, Pricing, Leadership, Start-ups, Tourism, Leisure, Hotels, Resorts, Hospitality, Revenue Analysis, Cruises, New Business Development, Incentives, Vacation, Marketing, Marketing Strategy, CRM, Sales Operations, Business Development, Leisure Travel
Education
Duquesne University 1997 — 1999
BA, English
Secondary School #8
High School
Ben Pedersen Music September 2011 - Present
Oceania Cruises February 2015 - June 2015
Celebrity Cruises, Inc. December 2014 - January 2015
Norwegian Cruise Line September 2014 - November 2014
Royal Caribbean International June 2014 - August 2014
TheGigEasy March 2014 - June 2014
D.B.I. June 2011 - December 2011
Skills
Music, Music Theory, Orchestral Music, Social Media, Music Production, Microsoft Office, Teaching, Social Networking, Editing, Music Education, Creative Writing, Video Editing, Piano, Composition
Education
DePaul University 2015 — 2017
MM- Jazz Studies, Jazz/Jazz Studies
University of Denver 2011 — 2014
BM- Jazz Studies and Commercial Music, Jazz Trombone
University of Northern Colorado 2009 — 2011
Jazz Studies, Jazz Trombone
The Greenbrier January 2014 - Present
Pretzel Pictures January 2014 - Present
Norwegian Cruise Line October 2012 - Present
Bristol Valley Theatre July 2013 - Present
Cedar Fair Entertainment Company May 2012 - Present
Self-employed January 2007 - Present
East Carolina University August 2009 - December 2011
Skills
Pianist, Singer-songwriter, Composition, Lyricist, Actors, Character Actor, Book Writing, Entrepreneurship, Vocal Coaching, Vocalist, Musical Direction, Musical Improvisation, Entertainment
Education
East Carolina University 2007 — 2011
Bachelor of Fine Arts (BFA), Musical Theatre
Prestige Cruise Holdings March 2011 - Present
Regent Seven Seas March 2011 - July 2011
Celebrity Cruises November 2008 - February 2011
Azamara Club Cruises under RCCI June 2008 - November 2008
Holland America Line June 2007 - June 2008
Trafalgar Tours December 2005 - May 2007
Royal Caribbean International November 2004 - May 2005
Norwegian Cruise Line June 1999 - October 2004
Skills
Cruises, Vacation, Tourism, Luxury, Hospitality, Revenue Management, Tour Operators, Caribbean, Food & Beverage, Groups, Brand Awareness, Inventory Management, Resorts, Trade Shows, Promotions, Incentives, Event Management, Budgeting, Special Events, Email Marketing, Leisure, Creative Development, Market Planning, Online Marketing, Public Relations, Sales Management, Marketing Management, Advertising, Marketing Strategy, Brochures, Pricing, Revenue Analysis, Google Groups, Budgets, Travel Management, Incentive Travel, Leisure Travel, Sales, Hospitality Industry, Hotels, Hospitality Management, Hotel Management, Business Travel, Sabre, Online Travel, Pre-opening, Leadership, Customer Satisfaction, Front Office, Management
Education
Cornell University 2009 — 2012
Masters In Hotel & F&B Managemet, Revenur Managment
NAUI 1996 — 1999
Scuba Diving Instructor, Scuba Professional
ABI South Africa 1995 — 1996
HVAC, Heating, Air Conditioning, Ventilation Refrigeration (HAC, HACR, HVAC, HVACR)
ArcLight Consulting July 2013 - Present
Hyatt Regency McCormick Place, Hyatt Hotels & Resorts March 2012 - June 2013
The Drake Hotel, Hilton Worldwide November 2010 - December 2011
Norwegian Cruise Line February 2006 - November 2009
Skills
Hospitality, Leadership, Tourism, Sales, Social Media, Marketing, Oracle Applications, Oracle HR, Software Project..., Software Implementation..., Hospitality Industry, Microsoft Office, Social Networking, Hotel Management, Food & Beverage, Hotels, CRM, Customer Service, Hospitality Management, Negotiation, Event Management
Education
DePaul University 2010 — 2013
Bachelor of Science, Hospitality Leadership; Lodging and Revenue Management
Campbell Property Management March 2015 - Present
Weatherby Healthcare December 2014 - February 2015
Askea Property Management Group August 2013 - November 2014
Norwegian Cruise Line September 2011 - February 2013
Jacaranda Golf Course June 2011 - January 2012
Skills
Customer Satisfaction, Strategic Planning, Short Sales, Property Management, Telemarketing, Security, Customer Service, Public Speaking, Sellers, Management, Sales, Advertising, Training, Leadership, Marketing, Contract Negotiation, Time Management, Recruiting, Event Planning, CRM, Real Estate, New Business Development, Budgets
Education
Daytona State College 2008 — 2010
Bachelor's Degree, Management, 3.6 GPA, Dean's List
Nova Southeastern University
Business Administration
Norwegian Cruise Line September 2014 - Present
Norwegian Cruise Line January 2013 - September 2014
Norwegian Cruise Line July 2011 - January 2013
Houston Astros December 2010 - April 2011
Miami Heat August 2009 - June 2010
Miami Dolphins August 2009 - January 2010
UCF Athletics Association, Inc January 2009 - May 2009
Florida Panthers June 2008 - August 2008
Education
Florida Atlantic University 2009 — 2010
Master of Business Administration (M.B.A.), Management
University of Central Florida 2005 — 2009
Bachelor's Degree, Marketing
Norwegian Cruise Line April 2012 - Present
Enterprise Rent-A-Car November 2010 - April 2012
Education
Florida Agricultural and Mechanical University 2006 — 2010
Bachelor of Business Administration (BBA), Business Administration and Management, General
Norwegian Cruise Line October 2011 - February 2014
Harrah's Chester Casino October 2010 - October 2011
Norwegian Cruise Line May 2007 - September 2010
Kimmel Center August 2005 - October 2006
Skills
High-volume cash..., Computer Proficiency, Micros, Fidelio, Excellent Guest service, Certified Early..., Certified Hatha Yoga..., Lifeboat Endorsement, Action stations, Pre-opening, Customer Service, Resorts, Hotels, Hospitality, Yachting, Wine, Cruises, Yoga, Hospitality Industry
Education
Emily Griffith Technical College 2004 — 2004
Certification, Early Childhood Education and Teaching
Community College Denver 1990 — 1992
East High School 1987 — 1990
Diploma, Theater
Robert Half April 2014 - Present
Freelance musician and composer June 2003 - Present
U.S. Census Bureau June 2012 - July 2012
Norwegian Cruise Line December 2011 - March 2012
Skills
Music Theory, Photoshop, Composition, Social Media Marketing, Music, Music Production, Graphic Design, Social Media, Recording, Event Management, Classical, Public Speaking, Songwriting, Event Planning, Band, Sound, Music Industry, Piano, Microsoft Excel, Entertainment, Singing, Pro Tools, Music Education
Education
DePaul University 2003 — 2007
Master's degree, Jazz/Jazz Studies
DePaul University 2003 — 2006
Master's Degree, Music Performance, General
University of Nebraska-Lincoln 1998 — 2003
Bachelor of Arts (B.A.), Music
Legends In Concert June 2011 - September 2014
Legends In Concert June 2013 - September 2013
Norwegian Cruise Line 2011 - 2013
Miss Mississippi Corporation May 2011 - June 2011
Stiletto Entertainment May 2005 - January 2011
Fee Headrick Entertainment, Inc. August 2006 - July 2007
Celebrity Cruises, Inc. September 2004 - March 2005
Molyneux Entertainment June 2004 - March 2005
Sydney Gay and Lesbian Mardi Gras March 2004 - March 2004
Royal Caribbean International July 2002 - November 2003
Skills
Entertainment, Dance, Singing, Music, Stage, Choreography, Acrobatics, Drawing, Painting, Portrait Photography, Musical Theatre, Photography, Acting, Comedy, Concerts, Voice Acting, Vocalist, Vocal, Theatre, Performing Arts, Festivals, Rock, Jazz
Education
Dalton State College
Progressive Insurance March 2014 - Present
Progressive Insurance August 2013 - March 2014
Caribe Royale All-Suite Hotel & Convention Center March 2011 - July 2013
Norwegian Cruise Line August 2008 - February 2011
Best Buy February 2008 - August 2008
Skills
Hotels, Hospitality Industry, Front Office, Resorts, Hospitality, Hospitality Management, Rooms Division, Meeting Planning, Hotel Booking, Customer Service, Cruises, iHotelier, GDS systems, Passkey, Group Housing, Transient, Rooming Lists, Visual One, Infogenesis, Micros 9700, F&B Operations, Menu Engineering, Fine Dining, Customer Satisfaction, Training, Food, Management
Education
Cuyahoga Community College 2006 — 2007
Associate of Arts (A.A.), Business Administration and Management, General
Guardian Ad Litem February 2013 - Present
Norwegian Cruise Line March 2015 - June 2015
Guardian Ad Litem Program September 2014 - January 2015
Carnival Cruise Lines July 2013 - August 2014
Indepent Contract March 2012 - February 2013
Allied Barton Security Services July 2012 - September 2012
The National Gas Company of Trinidad and Tobago Limited June 2007 - August 2007
National Gas Company of T&T Ltd. May 2007 - August 2007
Skills
Psychology, Mental Health, Applied Behavior..., Crisis Intervention, Adolescents, Social Services, Developmental..., Behavior Modification, Autism Spectrum..., Case Managment, Group Therapy, Psychotherapy, Interventions, Behavioral Problems, Child Development, Mental Health Counseling, Play Therapy, Family Therapy, CBT, Parent Education, Public Speaking, Youth Mentoring, Program Development, Community Outreach, Child Welfare, Conflict Resolution, Volunteer Management, Treatment, Case Management, Youth Development, Customer Service, Social Networking, Microsoft Office, PowerPoint, Microsoft Word, Research, Microsoft Excel, Social Media, Event Planning, Nonprofits, Time Management, Public Relations
Education
Florida Agricultural and Mechanical University, College of Law 2015 — 2018
Doctor of Law (J.D.), Family Law
Florida International University 2006 — 2012
Bachelor's degree, Psychology
Holy Faith Convent 2000 — 2005
High School Diploma, Humanities/Humanistic Studies
Constellation Brands August 2014 - Present
Diageo June 2013 - July 2014
HBM Holdings June 2012 - September 2012
Norwegian Cruise Line August 2008 - December 2010
Royal Caribbean International February 2007 - August 2008
Smith Barney September 2006 - December 2006
The Hartford 2006 - 2006
Skills
Forecasting, Analysis, Training, Competitive Analysis, Pricing, Business Analysis, Financial Analysis, Strategic Planning, Market Analysis, Financial Modeling, PowerPoint, Data Analysis, Analytics, Inventory Management, Market Research, Revenue Analysis, Selling, Marketing, Marketing Strategy, Business Planning, Business Strategy, Finance, Sales
Education
Washington University in St. Louis - Olin Business School 2011 — 2013
MBA, Corporate Finance & Investments
ESADE Business School 2013 — 2013
Master of Business Administration (MBA)
The University of Kansas 2003 — 2007
Bachelors of Science in Business, Finance, International Business
Acceptance Insurance June 2015 - Present
Bayfront Convention Center September 2013 - Present
True Academy Associates January 2004 - Present
The Rhodevan Group January 2000 - June 2006
Ramada Inn February 1997 - May 2001
Norwegian Cruise Line September 1995 - June 1997
Skills
Marketing, Sales Management, Corporate Communications, Finance, Training, Business Development, Advertising, Market Research, Networking, Business Planning, Team Management, Strategy, Strategic Planning, Business Strategy, Leadership, Budgets, Merchandising, Supply Chain, Sales, Management, Negotiation, Team Building, Project Management, CRM, Customer Satisfaction, Retail, Inventory Management, Event Management, Customer Service, Team Leadership, Social Networking, Recruiting
Education
Mercyhurst College 2011 — 2015
Bachelor's degree, International Business, B
Erie Business Center-Erie 2004 — 2007
Associate's degree, Business Administration and Management, General, A
Strong Vincent High
Norwegian Cruise Line August 2006 - Present
Ryder System, Inc. 2004 - 2006
Skills
Internal Audit, Internal Controls, Auditing, Sarbanes-Oxley Act, SOX, Audit, Compliance, Excel, PowerPoint, Word, Supervisory Skills, Outlook, Documentation, Quicken, ProAdvisor, QuickBooks, Tax, Income Tax, Tax Preparation, Corporate Tax, Payroll Taxes, Budgets, Accounting, GAAP, General Ledger, Financial Reporting, Account Reconciliation, Financial Accounting, Variance Analysis, Microsoft Excel
Education
Florida Agricultural and Mechanical University 2001 — 2003
Master of Business Administration (MBA), Business Administration - Accounting Concentration
Florida Agricultural and Mechanical University 1997 — 2001
Bachelor of Science (BS), Business Administration - Accounting Concentration
Norwegian Cruise Line May 2014 - Present
Norwegian Cruise Line April 2012 - May 2014
Norwegian Cruise Line July 2010 - April 2012
OFD Inc. October 2007 - July 2010
Skills
Email Marketing, Social Media, Mobile Marketing, Web Marketing, Marketing Strategy, Mobile Applications, Agile Project Management, Mobile Devices, Web Project Management, User Experience, Analytics, Direct Marketing, Marketing
Education
Florida Atlantic University 2007 — 2010
Marketing, College of Business
Kansas University 2005 — 2007
Associates Degree, Pre-Business
Norwegian Cruise Line July 2015 - Present
Pure Taqueria Franchising USA, LLC September 2012 - March 2013
Private Company August 2012 - March 2013
PGA TOUR May 2012 - August 2012
Miami Heat August 2011 - December 2011
Hyatt Regency Princeton March 2010 - December 2010
Power House Gym September 2009 - March 2010
Follett Higher Education Group July 2008 - July 2009
R.E.A.C.H Community & Youth September 2006 - May 2008
L.A Fitness January 2007 - June 2007
Skills
PowerPoint, Microsoft Excel, Customer Service, Sports, Public Speaking, Photoshop, Organization, Event Planning, Facebook, Event Management, Social Networking, Social Media, Social Media Marketing, Hospitality, Time Management, Press Releases, Public Relations, Outlook, Fundraising, Marketing Strategy, Entertainment, Training, Advertising, Sales, Budgets, Management, Human Resources, Customer Satisfaction, Coaching, Media Relations, Project Planning, Leadership, Negotiation
Education
Lynn University 2010 — 2012
MBA, Sports and Athletics Administration
Five Towns College 2004 — 2008
Bachelor's, Business Managment
Norwegian Cruise Line Holdings(Norwegian,Oceania,Regent) March 2015 - Present
Norwegian Cruise Line June 2008 - February 2015
Norwegian Cruise Line America March 2007 - June 2008
Celebrity Cruises, Inc. February 2006 - March 2007
Norwegian Cruise Line May 2000 - February 2006
Skills
Hospitality Management, Team Management, Project Management, Leadership, Tourism, Cruises, Hospitality, Hotels, Leisure, Resorts, Revenue Analysis, Hospitality Industry, Hotel Management, Food & Beverage, Luxury, Pre-opening, Leisure Travel, Customer Satisfaction, Budgets, Event Management, Travel Management, Property Management..., Management, Business Travel, Marketing, Wine, Front Office, Spa, Incentive Travel, Culinary Skills, Online Travel, Hotel Booking, Restaurant Management, Micros, Banquets, Strategic Planning, Tour Operators, Catering, Menu Development, Vacation, Travel Planning, Restaurants, Fine Dining, Rooms Division, Yield Management, Incentives, Casino
Education
Cornell University 2010 — 2012
Master Certificate -Hospitality Management, Hospitality Administration/Management
Florida International University 2010 — 2010
Executive Leadership and Management, Organizational Leadership
University of Johannesburg 2005 — 2006
ETD- HR Management, Human Resources Management/Personnel Administration, General
Buxton Derby University 1999 — 2002
MB-Tourism and Travel Services Management
Witwatersrand Technikon/South African Medical & Dental Council 1994 — 1998
NDip EMC, Emergency Care Practioner/Emergency Medical Care
South African Defence Force- 4 Artillery Regiment- 44 Bat
Norwegian Cruise Line July 2013 - Present
Marriott International May 2012 - September 2013
JDRF, Triangle Eastern North Carolina January 2013 - June 2013
East Carolina University August 2009 - May 2013
Koru Village June 2011 - August 2011
Skills
Hospitality Management, Hospitality, Hospitality Industry, Event Planning, Food & Beverage, Event Management, Hotels, Catering, Time Management, Banquets, Customer Service, Hotel Management, Restaurant Management, Teamwork, PowerPoint, Tourism, Microsoft Office, Meeting Planning, Social Media, Microsoft Excel, Social Networking, Food Service, Customer Satisfaction
Education
East Carolina University 2009 — 2013
Hospitality Management
Norwegian Cruise Line November 2014 - April 2015
Glenn Enterprises Inc. January 2014 - November 2014
Acclaris June 2013 - January 2014
ION Media Networks August 2012 - April 2013
Terenine Technology Solutions March 2011 - August 2012
Del Monte Foods November 2005 - March 2011
Russell Investment Group August 2004 - November 2005
IBM September 1998 - August 2004
National Hockey League June 1998 - September 1998
Buchanan Ingersoll February 1997 - June 1998
Skills
PMO, Program Management, Offshoring, Re-engineering, Business Alignment, Professional Services, International Project..., Customer Relations, Strategic Planning, Outsourcing, IT Strategy, IT Governance, Vendor Management, ITIL, Process Engineering, Business Transformation, Team Building, Negotiation, Operations Management, Management Consulting, Leadership, IT Management, Enterprise Architecture, Project Portfolio..., Business Process..., Disaster Recovery, Cloud Computing, IT Operations, Business Intelligence, Executive Management, Business Process, Business Analysis, IT Outsourcing, PMP, Change Management, Data Center, CRM, Strategic Partnerships, Consulting, SharePoint, Global Delivery, Risk Management, Governance, SaaS, PaaS, IaaS, Cloud Computing IaaS, Enterprise Software, Integration, Cross-functional Team...
Education
The George Washington University 1999 — 2001
Masters
Duquesne University 1985 — 1989
BS
Purdue University
Lean Six Sigma Green Belt Certificate
The George Washington University
Master of PMP
We've Only Just Begun: Carpenters Remembered 2009 - Present
Music Business June 1988 - Present
The Man in Black - A Tribute to Johnny Cash 2006 - March 2013
Michelle Berting Sings Peggy Lee September 2004 - September 2011
University of Toronto - Standardized Patient Program 1997 - 2010
Ascension Groove 1997 - 2010
Regent Seven Seas Cruises 2007 - 2008
Norwegian Cruise Line 2004 - 2005
Regent Holidays/Royal Olympic Cruise Lines 1995 - 1996
Skills
Musical Theatre, Singing, Entertainment, Music, Recording, Band, Concerts, Improvisation, Acting, Voice Over, Theatre, Stage, Corporate Events, Performing Arts, Music Production, Live Events, Drama, Jingles, Backing Vocals, Vocals, Live Performer, Singing in many Styles, Background Vocals, Cabaret Singer, Singing Teacher, Talent Show Adjudicator, Producer
Education
Yale University 2010 — 2010
International Cabaret Conference at Yale
Sheridan College 1985 — 1988
Diploma, Music Theatre
Dickinson State University 1983 — 1984
Music/Theater
Southern Illinois University January 2010 - Present
Oreilly Auto Parts June 2008 - Present
Norwegian Cruise Line April 2007 - September 2007
Pinnacle Peak Country Club December 2004 - February 2007
Skills
Culinary, Event Planning, Customer Service, Cruises, Microsoft Office, Music, Baking, Merchandising
Education
Southern Illinois University, Carbondale 2010 — 2012
currently a student, Hospitality and Tourism Administration, Senior
Estrella Mountain Community College 2003 — 2005
Associate of Applied Science, Culinary Arts
KarMar Realty Group, Inc. March 2015 - Present
Capital Commercial Real Estate Group November 2012 - March 2015
Weichert Realtors January 2012 - November 2012
LifeSensors Inc February 2012 - July 2012
Radisson October 2010 - November 2011
LifeSensors Inc September 2009 - October 2010
Radisson Hotel Valley Forge Colonial Limited Partnership January 2007 - July 2009
Norwegian Cruise Line February 2006 - August 2006
Skills
Photoshop, PowerPoint, Microsoft Word, Microsoft Excel, QuarkXPress, Hospitality, Microsoft Office, Budgets, Marketing, Sales, Social Media Marketing, Event Planning, Management, Research, Social Media, Time Management, Event Management, Training, Marketing Strategy, Negotiation, Email Marketing, Social Networking, Advertising, Online Marketing, Real Estate, Customer Service, Retail, Analysis
Education
Delaware County Community College 2005 — 2006
GED, Communications
Norwegian Cruise Line November 2013 - Present
Homewood Suites by Hilton Chandler Fashion Center February 2010 - Present
Carlson Wagonlit Travel July 2000 - September 2013
APL 1997 - 2004
American Express Business Travel February 1993 - July 2000
Skills
Travel Management, Hotels, Tourism, Hospitality, Leisure, Business Travel, Resorts, Revenue Analysis, Hospitality Industry, Hotel Booking, Hospitality Management, Hotel Management, Online Travel, Time Management, Operations Management, Airlines, Leisure Travel, Incentives, Cruises, Amadeus
Education
Diablo Valley College 1984 — 1986
AA, Architecture
Monte Vista High School 1981 — 1985
High School Diploma
Norwegian Cruise Line 2008 - Present
Teleperformance June 2007 - March 2008
JW Marriott Hotel Miami September 2005 - June 2007
Skills
Multilingual..., Marketing Management, Communication Skills, IT skills, Problem Solving, Team Leadership, Fast-paced, Microsoft Office, Challenge Driven, Hospitality Industry, Spanish-speaking, French-speaking, Italian-speaking, Hospitality Management, Resorts
Education
INACAP 2001 — 2005
Bachelor of Science (B.S.), Hospitality Management
Cornell University
Course, Marketing/Marketing Management, General
Norwegian Cruise Line November 2014 - Present
City Club of Baton Rouge April 2013 - Present
Renaissance Hotel Marriott October 2012 - March 2014
Skills
Hospitality Industry, Hospitality, Microsoft Office, Food & Beverage, Hotels, Hospitality Management, Restaurants, Front Office, Micros, Hotel Management, Pre-opening, Property Management..., Rooms Division, Resorts, Revenue Analysis, Concierge Services, Guest Service Management, Hotel Booking, OnQ, Yield Management, Opera, Banquets, Convention Services, Fine Dining, Opening Hotels, Lodging, Pre-opening experience, Guest Recovery, Reservation, Meeting Planning, Social Media
Education
Everest University-South Orlando 2012 — 2014
Time Warner Cable March 2014 - Present
Norwegian Cruise Line September 2013 - February 2014
Wet Seal, Inc July 2013 - September 2013
Courtyard by Marriott Greenville-Spartanburg Airport August 2010 - January 2012
Residence Inn by Marriott August 2009 - August 2010
Skills
Cashiering, Customer Service, Cash Register, QuickBooks, Spreadsheets, Office Administration, POS, Critical Thinking, Clerical Skills, Fax, Cash Handling Experience, 10 Key, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Merchandising, Time Management, Data Entry, Hospitality, Telephone Skills, Customer Satisfaction, Hospitality Industry
Education
Erie Community College 2015 — 2018
Associate of Arts and Sciences (A.A.S.), Information Technology
Niagara University 2005 — 2009
Bachelor of Science (B.S.), Hotel, Motel, and Restaurant Management/ Entrepreneurship
BCC Engineering Inc. November 2013 - Present
Norwegian Cruise Line May 2013 - August 2013
Victory Petroleum September 2011 - May 2013
T.Y. Lin International March 1998 - June 2011
Skills
Accounting, Budgets, Contract Management, Accounts Payable, Accounts Receivable, Management, Financial Reporting, Program Management, Cost Accounting, Forecasting, Microsoft Excel, Microsoft Office, Finance
Education
Florida International University - College of Business Administration 2007 — 2008
Master's, Business Administration
Dordt College 1991 — 1995
Bachelor's, Accounting, Business Management
Norwegian Cruise Line November 2014 - Present
Deluxe Corporation June 2013 - November 2014
Business Integration Group, Inc. March 2012 - March 2013
Norwegian Cruise Line November 2009 - June 2011
Royal Caribbean International 2007 - 2009
MICROS-FIDELIO GmbH 2006 - 2007
MICROS Systems Inc 2004 - 2006
Hyatt Hotels Corporation 2000 - 2003
Coldwell Banker Real Estate 1997 - 2001
Springer Souder & Associates 1995 - 1997
Skills
Technical Writing, POS, Customer Service, Access, Team Leadership, Business Analysis, Software Implementation, Software Installation, Enterprise Software, Technical Analysis, Technical Aptitude, Real Estate, Contractors, software support, Software Training, SQL, Oracle Applications, Systems Engineering, Desktop Support, Applications Support, Business Process, Database Optimization, Technical Support, Hands-on Training, Visio, Software Documentation, MS Project, Troubleshooting, Project Management, Requirements Gathering, Agile Methodologies, Integration, Crystal Reports, Software Project..., SaaS, System Administration, Vendor Management, Hotels, Windows, Micros, System Deployment, SDLC, Property Management..., Computer Hardware, Systems Analysis, Resorts, IT Operations, Windows Server, Microsoft SQL Server, Testing
Education
DeVry 2010 — 2015
Bachelor of Science, Technical Management / Project Management, 3.8
Florida Atlantic University 2014 — 2014
Executive Certificate in Project Management, Project Management
Ohio University 1989 — 1994
Bachelor of Arts, English Literature
RateGain January 2011 - Present
TravelBlox, LLC February 2010 - Present
Mainzer Consulting Group LLC March 2004 - Present
Rewards Network, Inc. August 2007 - September 2008
Carey International, Inc. January 2006 - July 2007
TravelCLICK, Inc. February 2001 - February 2004
Hyatt Hotels Corp March 2000 - December 2000
Vail Resorts June 1997 - March 2000
Carnival Air Lines September 1996 - May 1997
Norwegian Cruise Line May 1994 - September 1996
Skills
Hospitality, Revenue Analysis, E-commerce, Hospitality Industry, Tourism, Strategic Partnerships, Hotels, Social Media Marketing, Strategy, Marketing Strategy, New Business Development, Pricing, Competitive Analysis, Yield Management, CRM, Analytics, Strategic Planning, Product Management, Direct Marketing, Marketing, Lead Generation, Team Building, Market Research, Leadership, Analysis, Integrated Marketing, Management, Sales, Brand Development, Business Development, Sales Management, Advertising, Market Planning, Public Relations, Product Development, Online Marketing, Program Management
Education
Cornell University
A.B., Urban Studies
Northwestern University
M.S. Transportation, Transportation Planning
AMR Management Services May 2013 - Present
The Galt House Hotel and Suites July 2010 - Present
Hyatt Regency Lexington August 2009 - August 2010
Norwegian Cruise Line September 2005 - May 2008
Girl Scouts Great Rivers Council December 2001 - September 2005
Bank One June 2000 - August 2000
Hibbett Sporting Goods August 1998 - May 2000
Skills
Team Building, Recruiting, Corporate Events, Restaurants, Budgets, Hospitality, Meeting Planning, Time Management, Menu Development, Sales, Microsoft Office, Training, Front Office, Event Management, Hotels, Food & Beverage, Marketing, Customer Service, Inventory Management, Hospitality Management, Leadership, Catering, Banquets, Hospitality Industry, Restaurant Management, Resorts, New Business Development, Event Planning, Hotel Management, Management, PowerPoint, Trade Shows, Contract Negotiation, Convention Services, Sales Management, Tourism, Customer Satisfaction, Hotel Booking, Revenue Analysis
Education
Eastern Kentucky University 1996 — 2000
Business, Marketing
Forest and the Femme March 2015 - May 2015
Luna Yoga July 2013 - July 2014
ERP Guru, NetSuite Solution Provider February 2013 - May 2014
Victoria Women in Need Community Cooperative September 2012 - December 2012
Canadavisa June 2010 - May 2012
lululemon athletica September 2009 - June 2010
lululemon athletica September 2008 - January 2009
Norwegian Cruise Line June 2008 - August 2008
Sea Cider June 2007 - August 2007
Buzz Jeans October 2003 - December 2004
Skills
Microsoft Excel, Microsoft Word, Outlook, Adobe Acrobat, Adobe Photodeluxe, Document Review, Letter Writing, Canadian Immigration Law, Film Editing, Time Management, PowerPoint, Marketing Communications, Grassroots Fundraising, Event Planning, Adobe Premiere Pro, Donations, Community Building, Google Apps, NetSuite, Social Media, Inventory Management, Travel Planning, Teaching Yoga, Management, Marketing, Yoga, Public Relations, Customer Service, Leadership
Education
McGill University 2006 — 2010
B.A, Art History, International Development Studies
Dawson College 2004 — 2006
D.E.C, Creative Arts Literature Languages
Trafalgar School for Girls 1999 — 2004
DES
The Weinstein Company April 2013 - Present
Yesterday's Glam, L.L.C. August 2012 - Present
Dance World Academy August 2011 - Present
Rallye Motors, Inc November 2011 - January 2013
One Source August 2010 - November 2010
Rutgers University September 2009 - May 2010
Norwegian Cruise Line May 2007 - January 2008
Skills
Dance, Choreography, Performing Arts, Entertainment, Ballet, Improvisation, Stage, Customer Service, Jazz, Modern Dance, Contemporary Dance, Tap, Wellness, Yoga, Microsoft Office, Teamwork, Administrative Work, Retail, Customer Satisfaction, Office Administration, Teaching, Passionate about work, Passion for Helping..., Passion to Succeed, Creativity, Eye for Details, Organizational..., Hospitality, Office Equipment, Musical Theatre, Theatre, Singing, Acting, Music, Voice Over, Social Networking, Event Planning, Art, Dance Education, Recruiting
Education
Felician College 2015 — 2016
Master of Business Administration (M.B.A.), Innovation and Entrepreneurial Leadership
Rutgers University-New Brunswick 2004 — 2009
B.F.A, Dance
Passaic County Community College
Non-Matriculate, Taking Classes
Assurant January 2014 - Present
Norwegian Cruise Line January 2013 - January 2014
Red Ventures May 2011 - December 2012
PRC, LLC October 2010 - May 2011
Skills
Customer Service, Sales, Event Management, Customer Satisfaction, Project Management, Rap, Video Production, Photography, T-shirt Graphics, Leadership
Education
Edward Waters College 2004 — 2006
Landry's Restaurants March 2013 - Present
Denny's July 2008 - March 2010
Norwegian Cruise Line May 2005 - June 2007
Skills
Customer Service, Social Skills, Hardwork
Education
Cypress College 2002 — 2005
Balance Acupuncture November 2006 - Present
Norwegian Cruise Line December 2012 - May 2013
Skills
Traditional Chinese..., Cupping, Insomnia, Acupuncture, Chinese Herbal Medicine, Tui Na, Herbal, Alternative Medicine, Menopause, Fertility, Digestive Disorders, Herbs, Chronic Illness, Back Pain, Neck Pain, Shoulder Pain, Detoxification, Moxibustion, Arthritis, Smoking Cessation, Allergy, Sports Injuries, Auricular Acupuncture, Wellbeing, Therapeutic Massage, Knee Pain, Medical Massage, Herbal Remedies
Education
Oregon College of Oriental Medicine 2002 — 2005
Master's of Oriental Medicine and Acupuncture, Acupuncture and Oriental Medicine
East Carolina University 1992 — 1994
Bachelor's Science, Elementary Education/History, K-6
Norwegian Cruise Line December 2010 - Present
Civilian Police International, LLC August 2008 - December 2010
DynCorp International June 2004 - April 2007
DynCorp International September 2000 - June 2002
Kentucky State Police February 1996 - September 2000
Bowling Green Police Department June 1994 - February 1996
San Angelo Police Dept October 1992 - June 1994
United States Air Force September 1986 - September 1992
Skills
Security Operations, Interrogation, Private Investigations, Security, Physical Security, Firearms, Surveillance, Criminal Investigations, Executive Protection, Criminal Justice, Enforcement, Public Safety, Security Management, Counterterrorism, Crime Prevention, Patrol, Emergency Management, Weapons, Investigation, Police, Force Protection, Homeland Security, Law Enforcement
Education
Eastern Kentucky University 1996 — 2000
BA, Criminal Justice
Nan McKay and Associates (NMA) July 2015 - Present
San Francisco Housing Authority June 2014 - July 2015
Annettie Machuca & Associates, Inc September 2011 - December 2012
Chicago Housing Authority January 2010 - September 2011
Annettie Machuca & Associates, Inc August 2009 - January 2010
Nan McKay and Associates February 2008 - August 2009
Atlanta Housing Authority September 2006 - December 2007
Deland Housing Authority June 2006 - September 2006
Norwegian Cruise Line April 2005 - June 2006
Tampa Housing Authority October 2004 - April 2005
Skills
Affordable Housing, Analysis, Change Management, Grant Writing, Logistics, Leadership, Management, Non-profits, Organizational..., Policy, Policy Analysis, Process Improvement, Program Development, Program Management, Project Management, Risk Assessment, Public Speaking, Sales, Social Housing, Strategic Planning, Team Building, Training
Education
Embry-Riddle Aeronautical University
Arizona State University March 2003 - Present
Written Edge 2001 - 2003
PartnerCommunity, Inc. 2000 - 2001
Daleen Technologies 1999 - 2000
Fluke Networks January 1997 - May 1999
Harris Corporation 1992 - 1996
Harris Corporation 1990 - 1992
Harris Corporation 1984 - 1990
Norwegian Cruise Line 1983 - 1984
Skills
Higher Education, Public Speaking, Event Planning, Social Media, Leadership, Strategic Planning, Team Leadership, Public Relations, Community Development, Community Outreach, Nonprofits, Program Development, Fundraising, Management, Sports, Social Media Marketing, Crisis Communications, Marketing Strategy, Strategic Communications, Staff Development, Media Relations, Social Networking, Marketing Communications, Marketing, Press Releases, Editing
Education
Georgia State University - J. Mack Robinson College of Business 1980 — 1982
MBA, Finance
Emory University 1969 — 1970
Norwegian Cruise Line August 2014 - Present
Lucre Capital LLC January 2012 - August 2014
Zeal Capital Group Inc August 2007 - January 2012
AT&T November 2004 - August 2007
Skills
Risk Management, FX Options, Trading Systems, Hedge Funds, Market Data, Mutual Funds, Analytics, Business Intelligence, Foreign Exchange, SQL, SAP HANA, HANA Studio, Reporting & Analysis, Yield Management, P&L reconciliation, Account Reconciliation, Business Analysis, Futures Trading, Options Strategies, Advanced Microsoft Excel, Microsoft SQL Server, Data Analysis, Team-oriented, Back Office, Cross Functional..., Generating Revenue, Customer Intelligence, Vendor Management, Sales Analysis, Marketing Strategy, Hyperion Interactive..., Analysis
Education
Florida Atlantic University 2000 — 2004
Bachelor of Science (B.S.), Business Management / Entrepreneurship + Marketing
University School of Nova Southeastern University 1997 — 2000
High School Diploma, General Studies
HANA
Daytona State College June 2013 - March 2015
Daytona State College January 2012 - March 2015
Best Buy June 2011 - December 2011
Norwegian Cruise Line June 2010 - May 2011
Skills
Event Planning, Ticketing Software, Event Ticketing, Higher Education, Performing Arts, Computer Proficiency, E-Learning, PowerPoint, Microsoft Office, Outlook, Access, Community Outreach, Customer Service, Purchase Orders, Mac & PC platforms, Office Administration, Catering
Education
Daytona State College 2014 — 2015
Bachelor of Applied Science (B.A.Sc.), Supervision and Management, 3.04
Daytona State College 2006 — 2009
Associate of Arts (A.A.), General Studies
Highlands Playhouse June 2015 - Present
Norwegian Cruise Line October 2014 - Present
Norwegian Getaway February 2013 - May 2014
Norwegian Cruise Line December 2013 - January 2014
Spoonflower September 2013 - December 2013
highlands playhouse May 2013 - August 2013
East Carolina Summer Theatre May 2012 - August 2012
Skills
Costume Design, Stage, Theatre, Costume Design Rendering, Wig Styling, Wig Dying, Stitching, Draping, Costume Alterations, Character Designs, Feature Films, Film, Sewing, Set Design, Stage Make-up, Distressing, Wonderflex, Fosshape, Cartridge pleating, Japanese Language Skills, Experience Working with..., Wardrobe Run Crew..., Bald Cap Application, Alterations, Blind Hem Machine, Corset Making
Education
East Carolina University 2009 — 2012
Bachelor of Fine Arts (B.F.A.), Costume Design
East Carolina University 2008 — 2012
Bachelor's Fine Arts, Costume Design
DIRECTV June 2015 - Present
ActivEngage, Inc. April 2010 - June 2015
ActivEngage, Inc. October 2013 - July 2014
ActivEngage, Inc. April 2010 - October 2013
Haitian-American Organization of Women September 2008 - February 2010
Marriott Hotels 2007 - 2008
Miami-Dade County Clerk's Office 2006 - 2008
Miami-Dade County Public Schools 2001 - 2006
American Express 1998 - 2001
Norwegian Cruise Line June 1994 - 1998
Skills
Customer Retention, Sales, Management, Online Advertising, Team Building, Marketing Strategy, Automotive, Sales Process, New Business Development, Customer Satisfaction, CRM, Salesforce.com, Social Media, Customer Service, Social Media Marketing, Lead Generation, Selling, SEM, Sales Operations, Direct Sales, Public Speaking, Business Development, Digital Marketing, Account Management, Online Marketing, B2B, E-commerce, Sales Presentations, Team Leadership, Microsoft Office, Advertising, Cold Calling, Marketing, Leadership
Education
Florida Memorial University 1998 — 2001
English Literature / Theology
Florida Agricultural and Mechanical University 1990 — 1993
English Education, English Language and Literature, General
US Navy December 2014 - Present
US Navy December 2014 - Present
US Navy December 2014 - Present
US Navy December 2014 - Present
US Navy December 2014 - Present
IGT Media Holdings/ Primecard October 2013 - Present
Advice Interactive Group October 2012 - Present
Norwegian Cruise Line April 2011 - October 2012
Comcast March 2006 - April 2011
Skills
SEO, Social Media Marketing, Online Advertising, Social Media, SEO copywriting, Advertising, PPC, Google Adwords, Facebook, Online Marketing, Conversion Optimization, Wordpress, Soca DJ, Dancehall DJ, DJ, Graphic Design, Information Graphics, Graphics, WordPress, Entertainment, Web Design, SEM, Web Marketing
Education
DeVry University 2010 — 2012
Multimedia Design and Development, Computer Graphics
William T. McFatter Technical High School 2000 — 2004
High School Diploma, Computer Graphics
Norwegian Cruise Line October 2012 - Present
Knott's Berry Farm March 2012 - October 2012
Shadowland Productions January 2012 - March 2012
Skills
TWIC Card, MMD Card, TIPS Certified, S.T.C.W Certified, First Responder, Graphic Design, Film Production, Microsoft Excel, Microsoft Word, Microsoft Office, Fire Training, Crowd Control, Evacuation, Problem Solving
Education
Cypress College
Mead Lumber March 2015 - Present
TH Rogers Lumber May 2012 - March 2015
CDKWeb June 2011 - December 2011
Norwegian Cruise Line June 2009 - May 2011
Skills
Customer Service, Sales, Inventory Management, Team Building, Customer Satisfaction, Sales Management, Budgets, Management, Operations Management, Microsoft Office, Account Management, Hospitality, Negotiation, Team Leadership, Leadership, Marketing, Retail, Forecasting, Inventory Control, Sales Operations, Strategic Planning, New Business Development, Purchasing, Training
Education
Western Governors University 2014 — 2015
Bachelor of Business Administration (B.B.A.), Project Management
Crowder College 2000 — 2003
Associate of Arts (AA), Business Administration and Management, General, 3.75
Norwegian Cruise Line April 2011 - September 2012
Gasthaus Bremer Hotel September 2010 - February 2011
Norwegian Cruise Line September 2008 - September 2009
Club Med April 2008 - August 2008
l'Éducation Nationale October 2005 - April 2007
Consumer Credit Counseling Service March 2005 - August 2005
Skills
Spanish, French, Foreign Languages, Portuguese, European Union, Public Relations, Higher Education, International Management, International Business, German, Politics, Tourism, Teaching English as a..., International Marketing, Microsoft Word, Translation, Presentations, Marketing, Management, Business Strategy, International Sales, International..., International Trade, Leadership, Business Analysis, Team Building, Customer Service, International Relations, Multilingual, Research, PowerPoint, Microsoft Office, Microsoft Excel, Public Speaking, Marketing Strategy, Negotiation
Education
Instituto Superior de Ciências do Trabalho e da Empresa 2012 — 2014
Master of Science (MSc), International Management
Hochschule Bremen 2009 — 2010
Master of Arts, European Studies
Universidade de Coimbra 2013 — 2014
Diploma Avançado (C1), Portuguese Language and Literature
Universidade de Lisboa 2012 — 2013
Certificado Elementar (B1); Certificado Intermédio (B2), Portuguese Language and Literature
Benedict International Language and Business School 2007 — 2007
Abschlussprüfung “Deutsch als Fremdsprache” Stufe A1, German Language
Université de Nice-Sophia Antipolis 2006 — 2007
Certificat Pratique de Langue Française, French Language and Literature
Eastern Washington University 2001 — 2005
Bachelor of Arts, Spanish; History
Escuela Internacional 2004 — 2004
Language Certificate, Spanish Language and Literature
Box August 2014 - Present
Norwegian Cruise Line December 2013 - August 2014
Norwegian Cruise Line October 2012 - November 2013
EzVip January 2012 - October 2012
Gettys September 2011 - January 2012
Ask Iris Fields June 2011 - September 2011
Duke University Center for Cognitive Neuroscience February 2009 - May 2011
Duke University Marketing Club September 2010 - February 2011
The Smithsonian Associates May 2010 - August 2010
Skills
Social Media Marketing, Facebook, Social Media, Blogging, Event Planning, Research, Online Marketing, Marketing, Marketing Strategy, Event Management, Microsoft Word, Online Advertising, Copywriting, PowerPoint, Fundraising, Public Relations, Press Releases, Advertising, Market Research, Microsoft Office, Microsoft Excel, Photoshop, Time Management, Data Analysis, Hospitality, Cruises, Cruise Lines, Strategy
Education
Duke University 2007 — 2011
BA, Psychology, Cum Laude
Università di Bologna 2009 — 2009
N/A, Psychology of Art & Pathology, Italian Language Studies
Ellis
Droplink Studios & Productions September 2013 - May 2014
TxTag September 2013 - May 2014
Pony Sound June 2013 - August 2013
Droplink Studios & Productions April 2013 - August 2013
Norwegian Cruise Line November 2011 - February 2012
Norwegian Cruise Line August 2010 - January 2011
Bankers Trust Company September 2004 - August 2006
Skills
Microsoft Excel, Microsoft Word, Logic Pro, Pro Tools, Melodyne Studio, Social Networking, Music, Entertainment, Sound Design, Sound Editing, Editing
Education
Conservatory of Recording Arts and Sciences 2012 — 2013
Iowa State University 2005 — 2010
B.A., Music (Percussion)
Johnston High School 2001 — 2005
McKinsey & Company March 2011 - Present
Syniverse Technologies June 2010 - March 2011
Covidien May 2009 - June 2010
Smith & Nephew April 2005 - December 2008
Tech Data Corporation September 2002 - April 2005
JW Inc. July 1998 - September 2002
First Marketing Company July 1997 - July 1998
Norwegian Cruise Line December 1993 - February 1996
Skills
Marketing, Event Planning, Sales, Strategy, Marketing Strategy, Event Management, Product Launch, Budgets, Training, Customer Service
Education
University of South Florida 1997 — 1998
Journalism
Eckerd College 1989 — 1993
BA, International Studies
World Learning October 2009 - Present
Global Ties U.S. (formerly the National Council for International Visitors) July 2012 - October 2012
People to People Ambassador Programs March 2007 - October 2009
Norwegian Cruise Line August 2006 - December 2006
CAP Marketing/Bullet Marketing October 2005 - May 2006
The Park National Bank November 2002 - August 2005
Skills
Program Management, Intercultural..., Program Development, International Education, Nonprofits, Program Evaluation, International Relations, Grants, International..., Non-profits, Public Speaking, Report Writing, Proposal Writing, Interpersonal..., Training, Policy Analysis, Contract Negotiation, Government Proposals, NGOs, Event Planning, Event Management, Community Outreach, Research, Cost Savings Strategies, Federal Grants..., Partnership-building, Conference Management, Higher Education
Education
Cornell University 2014 — 2014
Professional Certificate, Business Strategy
SIT Graduate Institute 2012 — 2013
MA, International Education
Georgetown University
Bachelors, Liberal Studies-International Affairs
International Tour Management Institute
Certificate in Tour Management, Travel and Tourism Management
MGM Resorts International September 2015 - Present
Bayside Resort Golf Club May 2014 - October 2014
Norwegian Cruise Line April 2012 - April 2014
Vino Volo October 2010 - April 2012
Four Sisters Winery July 2009 - May 2010
Madison YMCA October 2006 - May 2010
Entertainment Cruises Inc. May 2006 - August 2008
Longwood Gardens May 2006 - August 2006
Skills
Hospitality, Event Planning, Restaurants, Hospitality Industry, Hospitality Management, Food & Beverage, Hotel Management, Tourism, Catering, Event Management, Banquets, Wine, Menu Development, Wine Tasting, Restaurant Management, Hotels, Microsoft Excel
Education
Fairleigh Dickinson University 2005 — 2010
BS and MA, Hospitality Management
Spotlight On TV January 2015 - Present
ABC Coast to Coast April 2010 - Present
QVC January 2014 - Present
The Shopping Channel 2014 - Present
HBO September 2014 - Present
BetFair November 2013 - Present
Norwegian Cruise Line April 2013 - Present
Toasted Almonds August 2011 - Present
Subaru Winter Fest 2014 - 2014
Five Hour Energy March 2011 - December 2012
Skills
Broadcast, Camera, Emcee, Television, Social Networking, Social Media Marketing, Teleprompter, Event Management, Musical Theatre, Radio Broadcasting, Acting, Comedy, Theatre, Public Speaking, Entertainment
Education
The Catholic University of America
Bachelor of Music, Musical Theatre
DeVry University 2009 — 2011
MBA, Marketing
Gloucester Catholic High School
MaRS Discovery District 2006 - Present
Jean Ann Ryan Productions, Inc. 2005 - July 2015
The Second City 2006 - 2014
Norwegian Cruise Line 2001 - 2007
Skills
Sound, Live Sound, Live Events, Entertainment, Audio Engineering, Stage Management, AV, Video, Corporate Events, Stage Lighting, Sound Design, Professional Audio, Audio Editing, Lighting Design, Video Editing, Projection, Stage, Lighting, Audio Post Production, Theatre, Video Production, Musical Theatre, Festivals, Pro Tools, Production Managment, Recording, QLab
Education
Fanshawe College 1999 — 2001
Music Industry Arts, Music Production & Sound Engineering
Entertainment Benefits Group August 2015 - Present
Entertainment Benefits Group November 2013 - August 2015
Vegas.com February 2013 - November 2013
Sundance Helicopters March 2011 - October 2012
Vegas.com February 2008 - March 2011
Norwegian Cruise Line June 2006 - December 2007
Skills
Microsoft Office, Internet, Cash Register, Typing, Windows 7, Microsoft Word, Management, Hospitality, Hotels, Tourism, Food & Beverage, Hospitality Industry, Sales, Customer Service, Hospitality Management, Restaurants, Event Management, Concierge Services, Meeting Planning, Leadership, Resorts, Hotel Management
Education
Dixie State University 1996 — 1998
Govig & Associates August 2015 - Present
The Athlete Project June 2014 - Present
Information Strategy Design July 2011 - August 2015
Norwegian Cruise Line August 2009 - June 2011
Bakersfield Blaze Professional Baseball (Texas Rangers) January 2009 - July 2009
Skills
Sports Management, Sports Marketing, Sales, Sports, Facebook, Ticket Sales, Event Planning, Event Management, Public Relations, Customer Service, Social Networking, Social Media Marketing, Media Relations, Social Media, Advertising, Fundraising, Marketing, Microsoft Office, Press Releases, Public Speaking, Sponsorship, Time Management
Education
Grand Canyon University 2013 — 2015
Master of Business Administration (M.B.A.)
East Stroudsburg University of Pennsylvania 2007 — 2009
Bachelor's Degree, Sport Management
Ithaca College 2005 — 2006
Sport Management
Sussex County Community College 2003 — 2005
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
The World - Residences at Sea June 2015 - Present
Norwegian Cruise Line Holdings October 2011 - June 2015
Norwegian Cruise Line March 2015 - May 2015
Norwegian Cruise Line Holdings August 2013 - September 2013
Norwegain Cruise Line Holdings September 2006 - September 2011
Royal Caribbean International July 2004 - August 2006
Oberoi Hotels & Resorts September 2001 - June 2004
Pizza Hut March 1998 - August 2001
Skills
Payroll, Management, Logistics, Project Management, Materials Management, Personnel Management, Coordination, Vendor Relationships, Liaison, Resource Management, Hotels, Budgets, Forecasting, Hospitality, Accounting, Cruises, Customer Satisfaction, Operations Management, Hospitality Management, Pre-opening, Customer Service, Food & Beverage, Purchasing, Human Resources, Leadership, Analysis, Administration, Micros, Time Management, Hospitality Industry, Resorts, Training, Tourism, Revenue Analysis, Restaurants, Employee Relations, MICROS
Education
EIILM University, Jorethang, Sikkim - India (ISO 9001 : 14001) 2010 — 2012
Master of Business Administration (M.B.A.), Human Resources Management and Services, 1ST Division
Doctor Bhim Rao Ambedkar University 1998 — 2000
Master's Degree, Accounting, Commerce & Business Administration
Kendriya Vidyalaya 1993 — 1995
12th, Commerce
Coach August 2015 - Present
Norwegian Cruise Line August 2014 - July 2015
Grainger November 2012 - April 2014
Skills
IT Project Management, Visio, SAP, Business Analysis, Process Improvement, Project Management, SAP HANA, SAP Business Objects, SAP BI Mobility, Integration, Requirements Analysis, SDLC, Business Objects, Business Intelligence, IT Strategy, Leadership, Consulting, Software Project..., SQL, Business Process, Data Warehousing, Oracle
Education
DePaul University 2011 — 2012
Master of Science (M.S.), IT Project Management
Catalina Marketing August 2015 - Present
Norwegian Cruise Line May 2013 - Present
Norwegian Cruise Line January 2012 - May 2013
Norwegian Cruise Line January 2011 - December 2011
Time Leverage Capital August 2008 - December 2009
Skills
Hotels, Training, Continuous Improvement, Management, Tourism, Restaurants, Hospitality Management, Hotel Management, Customer Satisfaction, Hospitality, Budgets, Food, Food & Beverage, Hospitality Industry, Quality Assurance, Resorts, Revenue Analysis, Food Safety, Operations Management, Yield Management, Front Office, Pre-opening, Team Building, Employee Training, Process Improvement, Business Process..., Purchasing, Logistics, Forecasting, Analysis
Education
Villanova University 2013 — 2013
Green Belt, Lean Six Sigma
University of Miami - School of Business 2010 — 2010
MBA, Business Administration and Management, General
Florida Atlantic University 2005 — 2008
BBA, Marketing
PPG Industries December 2013 - Present
ExpressJet Airlines April 2010 - August 2012
Norwegian Cruise Line January 2008 - January 2009
Wackenhut January 2006 - October 2008
Skills
Type 50 WPM, basic computer skills, Organization, Problem Solving, Patience, child care experience, Creative Writer, Customer-focused Service, Multi-tasking..., Aircraft, Aviation, Customer Service, Cpr Certified, Airports, Sabre, Charter, Flights, Data Entry, Commercial Aviation, Inspection, Airlines, Friendly Personality, Customer Satisfaction, Security, Highly detail oriented, Time Management, Piloting, Flight Safety, Team-oriented, Close Attention to..., Telephone Skills, Firefighting, Coordination, Interviews, Human Factors, Flight Planning, Supervisory Skills, Sales, Microsoft Word, Operations Management, Social Media
Education
University of Phoenix 2009 — 2010
communication
Cuyahoga Community College 2004 — 2007
Communications
Norwegian Cruise Line April 2007 - March 2015
Room & Board June 2014 - September 2014
The Hain Celestial Group 2014 - 2014
lululemon athletica August 2009 - January 2012
Lacoste 2005 - 2009
Gap Inc./ Banana Republic 2003 - 2005
Skills
Customer Service, Dance, Sales, Hospitality
Education
Fashion Institute of Technology 2013 — 2013
Fashion/Apparel Design, P
Parsons School of Design 2010 — 2010
Interior Architecture, P
LIU Post 1998 — 2002
Bachelor of Fine Arts (BFA), Dance & Kinesiology
Maker's Shoes June 2014 - August 2014
Norwegian Cruise Line June 2013 - August 2013
Skills
Social Media, Microsoft Office, Social Media Marketing, Marketing Communications, Quality Assurance, Marketing Strategy, Performance Improvement, Performance Testing, Spanish, Joomla, WordPress, Drupal, JIRA, Confluence, Website Development, Blogging, Integrated Marketing, Web Content Management, Online Advertising, Sales Promotion, Website Merchandising
Education
University of Massachusetts, Amherst 2012 — 2015
Bachelor of Arts (B.A.), Communication and Media Studies
Fashion Institute of Technology 2011 — 2012
Advertising and Marketing Communications
Private Residence - Upper East Side, NY, NY August 2011 - Present
Domestic Estate Managers Association 2012 - 2014
Private Residence - Upper East Side, NY, NY November 2009 - April 2011
Private Estate - Old Westbury, NY April 2009 - May 2009
Private Residence - NYC November 2007 - March 2009
Norwegian Cruise Line August 2006 - November 2007
Skills
Hotels, Hospitality Industry, Hospitality, Hotel Management, Hospitality Management, Food & Beverage, Rooms Division, Pre-opening, Recruiting, Fine Dining, Management, Customer Service, Time Management, Customer Satisfaction, Hiring
Education
Fashion Institute of Technology
Associate of Arts and Sciences (AAS), Fashion/Apparel Design
Quicken Loans September 2014 - Present
Norwegian Cruise Line June 2011 - September 2011
BJB partners May 2008 - September 2010
H&M September 2007 - August 2008
Skills
C#, Java, Python, JIRA, Confluence, visio, Gliffy, .NET, XML, Game AI, C++, Game Design, Flow Charts, Unity3D, 3D Modeling, Database Design, Shader Creation, Game Development, Technical Writing, Gameplay Programming, Unreal Editor, Game Maker, Creative Writing, Tortoise SVN, Computer Animation, Maya, Microsoft Excel, Microsoft Word, HTML, Unity, TFS, Photoshop, SharePoint, Agile Methodologies, Agile Project Management
Education
DePaul University 2008 — 2012
Bachelor of Arts (B.A.), English
New Olreans Elite Cab Corp September 2010 - Present
Hilton Riverside New Orleans January 2007 - July 2009
Norwegian Cruise Line January 2002 - April 2006
Skills
Customer Service, Operations Management, Sales, Budgets, Project Management, Training, Customer Satisfaction, Team Leadership, New Business Development, Shipping
Education
Delgado Community College 2013 — 2018
Business Administration and Management, General
The Ritz-Carlton Hotel Company, L.L.C. December 2014 - Present
Valley Mobile Wash September 2011 - December 2014
Noble House Hotels & Resorts October 2010 - September 2012
Eureka Burger April 2010 - October 2010
Efficiency Fixture Corp. June 2006 - July 2010
Norwegian Cruise Line June 2009 - April 2010
Dave & Buster's Inc. May 2006 - July 2008
Olive Garden June 2004 - July 2006
Skills
Hospitality, Hospitality Management, Hospitality Industry, Sales, Customer Service, Customer Satisfaction, Customer Retention, Microsoft Office, Microsoft Excel, Microsoft Word, Marketing, Marketing Strategy, Market Research, Guest Service Management, Bartending, Waiting, Operations Management, Hospitality Service, Hospitality Consulting, Custom Remodeling, Laborers, Direct Sales, Creative Strategy, Reliable, Highly Reliable, SmartDraw, Travel Planning, Leisure Travel, Travel Arrangements, Online Travel, Customer Insight, Customer Experience, Customer Acquisition, Customer Engagement, Customer Support, Restaurants, Training, Food, Inventory Management, Leadership, Menu Development, Wine, Hiring, Restaurant Management, Trade Shows, Process Scheduler, Food & Beverage, Fine Dining, Online Advertising, P&L
Education
University of Phoenix 2011 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
Crafton Hills College 2002 — 2004
Associate's degree, Fire Science/Fire-fighting
Anything Anytime Anywhere LLC October 2014 - Present
Norwegian Cruise Line November 2011 - August 2014
Norwegian Cruise Line November 2011 - August 2014
Grass Roots America 2007 - 2010
PRC, LLC 2006 - 2007
Skills
Talent Acquisition, Onboarding, Employee Relations, HRIS, Performance Management, Cruises, Applicant Tracking..., Vacation, Hiring, New Hire Orientations, Human Resources, Talent Management, Outsourcing, Recruiting, Customer Service, Employee Engagement, College Recruiting, Sourcing, Interviews, HR Policies, Training, Job Descriptions, Benefits Administration, Leadership Development, Personnel Management, Labor Relations, Succession Planning, Employee Training, Technical Recruiting, Employee Benefits, Management, Workforce Planning, Deferred Compensation, Temporary Placement, Internet Recruiting, Employer Branding, Team Building, Leadership
Education
University of Pennsylvania - The Wharton School 2009 — 2011
Certified Employee Benefits Specialist, Benefits
Concordia University
Bachelor of Arts (B.A.), Political Science / Public Policy
Norwegian Cruise Line November 2011 - Present
University of Phoenix March 2009 - July 2011
Dolce Hayes Mansion April 2006 - February 2008
Classic Vacations April 2004 - January 2006
Hewlett-Packard April 1998 - August 2001
Hewlett-Packard June 1980 - April 1998
Skills
Social Media, Training, Coaching, Social Networking, Social Media Marketing, Customer Service, Time Management, Event Planning, Marketing Communications, E-commerce, Management
Education
Foothill College 1994 — 1998
Associate of Arts, Travel
De Anza College 1982 — 1988
General Education
University of Phoenix
Bachelor of Science
Norwegian Cruise Line November 2012 - Present
Apotex Corp. July 2011 - November 2012
Codman & Shurtleff, Inc. a Johnson & Johnson Company May 2010 - June 2011
MAKO Surgical Corporation July 2008 - July 2009
Ethicon, a Johnson & Johnson Company May 2007 - June 2008
Cordis, a Johnson & Johnson Company May 2002 - May 2007
Horizon Medical Products 2001 - 2002
Extended Stay Hotels 1999 - 2001
Dove Creative Communications 1998 - 1999
McGee & Starr Advertising 1996 - 1998
Skills
Contract Management, Financial Modeling, Pricing Analysis, Forecasting, Pricing, Sales and marketing..., Leadership, Management, Strategy, Account Management, Market Research, Market Analysis, Sales Operations, Cross-functional Team..., Analysis, Sales, Business Development, Product Launch, Marketing, Competitive Analysis, Product Development, Product Marketing, Medical Devices, Marketing Management, Business Planning
Education
Florida Atlantic University 1997 — 2000
MBA, General Business Administration
Florida Atlantic University 1992 — 1995
BA, Business Management
St. Thomas Aquinas High School 1981 — 1985
EY October 2014 - Present
Klein Mendez & Rothbard LLC April 2013 - May 2014
Klein Mendez & Rothbard LLC January 2013 - April 2013
Michael Kors October 2012 - December 2012
Egon Zehnder International June 2012 - August 2012
Norwegian Cruise Line June 2011 - August 2011
Western Union May 2010 - August 2010
Lilly Library January 2009 - May 2010
Law Office of Alfredo Garcia-Menocal June 2009 - August 2009
Skills
Portuguese, Research, Teamwork, French, Spanish, Leadership, Data Analysis, International Relations, Microsoft Office, Event Management, Tax Preparation, Tax
Education
Florida International University - College of Business 2013 — 2014
Masters of Accounting - Taxation, 3.9/4.0
Duke University 2008 — 2012
BA, International Comparative Studies, Markets & Management, Economics
Barbara Goleman Senior High School 2004 — 2008
NextWave Funding, LLC December 2014 - Present
Norwegian Cruise Line October 2011 - Present
Skills
Travel Management, Hotels, Tourism, Hospitality, Cruises, Leisure Travel, Leisure, Vacation, Online Travel, Business Travel, Tour Operators, Travel Planning, Incentives, Resorts
Education
Florida Agricultural and Mechanical University
Bachelor's degree, Criminology
NCL/ Burn the Floor July 2014 - Present
Norwegian Cruise Line October 2013 - Present
New York University September 2013 - October 2013
TriArts Sharon Playhouse May 2013 - August 2013
Interlakes Summer Theatre June 2012 - August 2012
Skills
Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Research, Social Media, Teamwork, Public Speaking, HTML, Stage Make-up, Costumes, Wigs, Hair Cutting, Acting, Makeup Artistry, Wardrobe
Education
Curry College 2009 — 2013
Bachelor of Arts (B.A.), Communication/Theatre
Curry College 2009 — 2013
Bachelor of Arts (B.A.), Communication and Theatre
The Westfield Group December 2014 - Present
Realogy October 2012 - Present
Norwegian Cruise Line April 2011 - December 2012
Select Promotions June 2010 - October 2012
New Jersey Jackals May 2010 - September 2010
Skills
Cruises, Tourism, Hospitality, Hotels, Hospitality Management, Cruise Lines, Luxury Cruise, Event Management, Event Planning, Guest Recovery, Customer Service, Leisure, Spanish, F&B Management, Resorts, Micros, Leisure Travel, Teamwork, Pre-opening, Hotel Booking
Education
East Carolina University 2007 — 2011
Bachelor of Science (B.S.), Hospitality Administration/Management
The Barbarian Group April 2014 - Present
The Barbarian Group 2012 - Present
mcgarrybowen June 2010 - May 2012
TBWA Chiat Day January 2010 - July 2010
Burger King Corporation June 2009 - August 2009
Norwegian Cruise Line June 2008 - July 2008
Cendant Corporation June 2005 - July 2005
Avis Rent-A-Car June 2004 - July 2004
Skills
Press Releases, Social Media Marketing, Advertising, Digital Marketing, Social Media, Online Advertising, Creative Strategy, Interactive Marketing, Marketing, Competitive Analysis
Education
Fairfield University 2006 — 2010
Bachelor of Science (B.S.), Marketing and Finance
Fairfield University 2006 — 2010
Business Bachelor of Science, Marketing
Ryder System, Inc. September 2013 - Present
Infinity Hospitality Services (IHS) Group February 2007 - Present
Royal Caribbean Cruises Limited November 2007 - September 2013
Norwegian Cruise Line 2005 - 2007
Club Med, North America June 1999 - February 2005
Tate & Lyle, PM Ag Division September 1995 - June 1999
Skills
Talent Management, Recruiting, Human Resources, Talent Acquisition, Leadership, Strategy, Employee Relations, Employee Engagement, Interviews, Succession Planning, Sales, Strategic Planning, Budgets, Personnel Management, Onboarding, Team Building
Education
University of Guelph
Personnel Management/Industrial Relations
Fanshawe College
Science Laboratory Technology
Viking River Cruises November 2011 - Present
Norwegian Cruise Line March 1992 - November 2011
Collette Vacations February 1991 - March 1992
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java
Education
Doane College 1974 — 1978
Medfield High School
Club Med April 2012 - Present
Norwegian Cruise Line May 2010 - March 2012
Carnival Cruise Lines May 2006 - November 2009
Carnival Cruise Lines December 2002 - May 2006
Radisson Bahia Mar January 2001 - January 2002
Dan Marino's Town Tavern January 2000 - January 2001
Walt Disney World January 1998 - January 1999
Skills
Public Speaking, Strategic Planning, Partner Relationship..., Hospitality, Resorts, Promotions, Cruises, Guest Satisfaction, Customer Satisfaction, Event Management, Partner Management, Revenue Analysis, Hotel Management, Travel Management, Hospitality Industry, Hotels, Leisure Travel, Hospitality Management, Vacation, Leisure, Tourism, Account Management, Business Development, Business Travel, CRM, Customer Service, Incentive Travel, Leadership, Management, Marketing, Sales, Training
Education
American Intercontinental University 2001 — 2002
Masters, Global Technology Management
Eastern Illinois University 1995 — 1999
Bachelors of Science, Hospitality
Mother McAuley Liberal Arts High School 1991 — 1995
High School, General Studies
Children's Music Workshop January 1985 - Present
Santa-Monica Malibu School District 1992 - 1994
Los Angeles Unified School District 1986 - December 1992
Norwegian Cruise Line May 1985 - May 1986
Claridge Hotel and Casino May 1983 - May 1984
Glenn Miller Productions August 1982 - May 1983
Skills
Band, Orchestral, Teaching, Music Education, Music, Composition, Composing, Film, Non-profits, Bands
Education
University of Southern California 1993 — 1994
Post-Graduate Doctoral Studies in Music Education
Eastern Illinois University 1984 — 1985
Masters of Arts, Trumpet Performance
Temple University 1979 — 1983
Bachelor of Music Education, cum laude
Lebanon Valley College 1977 — 1979
Music Education
Napa Valley Performing Arts Center at Lincoln Theater November 2012 - Present
Broadway July 2010 - Present
Lucid Endeavors, LLC August 2008 - Present
Surflight Theatre September 2010 - August 2012
Investools 2009 - 2010
Norwegian Cruise Line January 2006 - July 2008
Norwegian Cruise Line January 2005 - December 2005
Norwegian Cruise Line August 2002 - December 2004
Norwegian Cruise Line September 2001 - July 2002
Norwegian Cruise Line December 1999 - August 2001
Skills
Budgets, Forecasting, Event Management, Strategic Planning, Customer Service, Sales, Financial Analysis, Entertainment, Operations Management, Team Building, Social Media, Tourism, Accounting, Inventory Management, Microsoft Excel, Negotiation, Marketing Strategy, Microsoft Office, Project Management, Team Leadership, Contract Negotiation, Public Relations, Comedy, Management, Theatre, Hospitality, Strategy, Musical Theatre, Stage
Education
Florida International University 2004 — 2005
Bachelor of Business Administration, Management & International Business
Miami Dade College 2003 — 2003
Associate in Arts, Business Administration
Elgin Community College 1996 — 1996
N/A, General Education Undergraduate Studies / Business Administration
Marquette University 1995 — 1996
N/A, General Education Undergraduate Studies / Business Administration
BenefitMall (Formerly known as CompuPay) May 2012 - Present
Ceridian Employer Services January 2011 - January 2012
Automatic Data Processing June 2004 - July 2010
ADP 1999 - June 2004
Excel Communications 1997 - 1999
Norwegian Cruise Line June 1983 - January 1991
Skills
Benefits, Payroll, ADP, Consultative Selling, Sales Process, Human Resources, ADP Payroll, Employee Benefits, SaaS, New Business Development, Selling, Consultative Selling..., Strategic Selling, Solution Selling, Leadership, Lead Generation, Salesforce.com, Team Building, Account Management, Recruiting, Outsourcing, Sales Management, Cold Calling, Sales Operations, Talent Management, Training, Strategy, Budgets, Customer Retention, Sales, Sales Presentations, B2B, Direct Sales, Interviews, Time Management, Benefits Administration, CRM, PEO, Hiring, Talent Acquisition, HRO, HRIS, Performance Management, Miller Heiman, Building Relationships, Applicant Tracking..., Complex Sales, Business Development, Qualifying Prospects, 401k
Education
Embry-Riddle Aeronautical University
Master of Business Administration, Aviation
Florida International University
Bachelor of Science, Industrial Technology
Norwegian Cruise Line 2008 - 2015
RCCL January 2003 - 2008
Royal Caribbean Cruises, Ltd. 2000 - 2002
Royal Caribbean Cruises, Ltd. 1997 - 2000
Royal Caribbean Cruises, Ltd. 1993 - 1997
PWC August 1989 - June 1994
Skills
Contract Negotiation, Hospitality, Forecasting, Negotiation, Hotels, Financial Analysis, Budgets, Process Improvement, Purchasing, Operations Management, Strategic Planning, Finance, Food & Beverage, Revenue Analysis, Project Management, Project Planning, Team Management, Business Planning, Income Statement, Inventory Management, Leadership, Management, P, Pricing, Team Building
Education
Florida Agricultural and Mechanical University 1988 — 1989
Master of Business Administration (M.B.A.), Finance
Florida Agricultural and Mechanical University 1986 — 1988
Bachelor's Degree, Accounting
Executive Career Partners
RWS & Associates November 2014 - Present
Norwegian Cruise Line April 2014 - November 2014
Norwegian Cruise Line April 2013 - November 2014
Norwegian Cruise Line August 2012 - April 2013
Erotic Broadway/Vintage Variety March 2012 - August 2012
Popesical June 2012 - July 2012
Erotique March 2012 - July 2012
The Theatre at Central Coast January 2012 - March 2012
Palm Springs Follies June 2010 - November 2011
Wagon Wheel Theatre May 2006 - September 2010
Skills
Production Management, Mac, Stage Management, Live Sound, Microsoft Office, Company Management, Stage Lighting, Production Managment, Sound, Video, Musical Theatre, Theatre, Management, Stage, Entertainment, Set Design, Performing Arts, Acting, Music, Audio Engineering, Arts Administration, Sound Design, Lighting, Lighting Design, Festivals, Theatrical Production, Sound Reinforcement, Plays, Technical Direction, Live Events, Film
Education
Drake University 2003 — 2007
BFA
Norwegian Cruise Line July 2011 - Present
Luxottica Retail November 2006 - Present
Luxottica Retail Group 2006 - Present
Sara Lee May 1998 - November 2006
Skills
Disaster Recovery, System Administration, AIX, Servers, VMware, Unix, Troubleshooting, Virtualization, Vendor Management, SAN, Data Center, Agile Methodologies, VMware ESX, IBM AIX, Information Technology, Windows Server, Management
Education
East Carolina University 1989 — 1993
Norwegian Cruise Line December 2008 - Present
Handsome Dog Consulting Group April 2000 - Present
Regent Seven Seas Cruises 2003 - 2007
Thomas Cook August 1999 - March 2000
Certified Vacations 1994 - 1998
Education
Eckerd College 1982 — 1986
B.A., Business Management & International Business
Big Too Productions, Inc. 2000 - Present
Big Too Productions, Inc. January 1993 - Present
Norwegian Cruise Line June 1985 - September 1987
Robinson, Boese and Davidson June 1980 - May 1985
Skills
Media Relations, Theatre, Creative Writing, Film, Entertainment, Press Releases, Radio, New Media, Feature Films, Drama, Television, Acting, Screenwriting, Film Production, Event Management, Producing, Comedy, Video Production, Social Media, Public Speaking, Marketing, Customer Service, Event Planning, Strategic Planning
Education
University of Missouri-Columbia 1974 — 1977
Doctor of Law (J.D.), Law
Drury University 1970 — 1977
Bachelor of Arts (B.A.), Economics, summa cum laude
Silversea Cruises February 2011 - Present
Silversea Cruises November 2009 - January 2011
United Ship Service 2008 - 2009
Norwegian Cruise Line January 2004 - January 2008
The OneUnion 2003 - 2004
PRG LLC 2000 - 2003
Yasuragi Hasseludden AB 1998 - 1999
Seabourn Cruise Line 1996 - July 1998
Royal Viking Line 1987 - 1995
Westin Hotels & Resorts 1984 - 1987
Skills
Hotels, Food & Beverage, Hospitality, Budgets, Inventory Management, Purchasing, Hospitality Industry, Hospitality Management, Management, Food, Tourism, Leadership, Resorts, Hotel Management, Revenue Analysis, Pre-opening, Cruises, Front Office, Catering, Leisure, Micros, Cost Control, Employee Training, Inventory Control, People Skills, Flexible Approach, Open-mindedness, E-Learning, Warehousing, Data Analysis, Coaching, Operating Budgets, Department Budgeting, MICROS
Education
Cornell University 2007 — 2007
Certificate
ILS Institut für Lernsysteme 2002 — 2003
Diploma
American Hotel & Lodging Educational Institute 1982 — 1985
Hospitality Management Diploma
White Lodging Services August 2015 - Present
Lodgco Hospitality June 2013 - Present
White Lodging Services September 2007 - June 2013
CSM Lodging October 2002 - October 2007
HEI Hospitality October 2005 - September 2007
Costa Cruise Lines September 2001 - October 2002
Norwegian Cruise Line April 1998 - September 2001
Skills
Management, Trade Shows, Sales, Hotels, Direct Sales, Leadership, Hospitality Industry, Hospitality, Marketing, Recruiting, Training, Yield Management, Revenue Analysis, Hospitality Management, Pre-opening, Forecasting, Budgets, Hiring, Marketing Strategy, Team Building, Opening Hotels, Social Media Marketing, Revenue Forecasting, Social Networking, Account Management
Education
Cornell University 2014 — 2015
Hospitality Management
University of Phoenix 2011 — 2013
Marketing
The West Paces Hotel Group Corporate Director of SalesWest Paces Hotels2008 - Present
Whitney Information Network, Inc 2006 - 2007
Regent Seven Seas Cruises 1996 - 2005
Radisson Seven Seas Cruises 1996 - 2005
Norwegian Cruise Line 1979 - 1986
NORWEGIAN CRUISE LINES, MIAMI 1979 - 1986
Education
Nova Southeastern University 1998 — 2000
MBA
Farmingdale State College 1978 — 1979
AA
Allin Interactive July 1996 - Present
Norwegian Cruise Line 1989 - 1996
Education
Emory University
BA, History, Political Science
Grafico Designs January 2001 - Present
Norwegian Cruise Line January 2002 - October 2002
Orient Lines July 1999 - December 2001
Greene Beech Advertising November 1996 - August 1999
Silversea Cruises April 1995 - November 1996
Pearl Cruise Line August 1994 - April 1995
Skills
Brochures, Graphic Design, Advertising, Direct Mail, Brand Development, Adobe Creative Suite, Retouching, Email Marketing, Image Manipulation, Direct Mail Campaigns, Direct Marketing, Graphics, Creative Direction, Creative Services, Layout, Marketing, Web Design, QuarkXPress, Corporate Branding, Art Direction, Flyers, Corporate Identity, Posters, Business Cards, Typography, Packaging, Invitations, Concept Development, Pre-press, Creative Strategy, Logo Design, WordPress, InDesign, Mac
Education
Duquesne University 1988 — 1992
Bachelor Degree, Communications
JW Marriott San Antonio Hill Country Resort and Spa December 2011 - Present
UJS Enterprises, Inc April 2009 - February 2012
Norwegian Cruise Line June 2006 - April 2009
Royal Caribbean Cruise Lines May 2004 - June 2006
New York Marriott Marquis December 1997 - May 2004
Tiberio Corte 1986 - 1989
Skills
Hospitality Management, Hotels, Resorts, Food & Beverage, Hospitality Industry, Food, Pre-opening, Contract Negotiation, Forecasting, HACCP, Management, Negotiation, Catering, Food Service, Menu Development, Sales, Pricing, Logistics, Food Industry, Income Statement, Operations Management, Leisure, P, Hospitality, P&L, Hotel Management
Education
Cornell University 1978 — 1981
BS, Hotel Administration
Resorts World Bimini May 2013 - Present
HK Media January 2009 - Present
Edelman April 2007 - September 2008
Norwegian Cruise Line April 2001 - October 2006
Edelman April 1999 - July 2001
Skills
Media Relations, Public Relations, Crisis Communications, Press Releases, Copywriting, Integrated Marketing, Corporate Communications, Social Media Marketing, Social Media, Marketing Communications, Internal Communications, Blogging, Speech Writing, Strategic Communications, Advertising, Event Management, Email Marketing, Event Planning, Social Networking, Facebook, Editing, Digital Marketing, Publicity, Newsletters, Marketing, Direct Mail, Video Production, Web Content, CRM, Publications, Content Strategy, Copy Editing, Brand Development, Content Development, Crisis Management, Digital Media, Online Marketing, Marketing Strategy, Online Advertising, Strategy, New Media
Education
Emory University 1991 — 1995
B.A., English
Florida International University 1995 — 1999
Master of Arts, Integrated Communications
Marubeni-Itochu Steel America Inc. April 2013 - Present
Lerner, Sampson & Rothfuss September 2008 - April 2013
Comair May 2007 - October 2008
Sherwin Williams August 2006 - May 2007
Norwegian Cruise Line May 2004 - June 2005
Skills
Logistics, Client Relations, SBS, Windows, Microsoft Office, Sales Coordination, Leadership, Steel Making, Process Scheduler, Recycling, Aviation, Flights, Airlines, Aircraft, Commercial Aviation, Airports, Flight Planning, Charter, Aerospace, Flight Safety, Tourism
Education
Eastern Michigan University 2002 — 2004
Bachelors, Geography, Travel/Tourism
University of Cincinnati
Medical Imaging
Norwegian Cruise Line January 2011 - Present
Burger King Corportation 2004 - 2010
Education
Florida Agricultural and Mechanical University 1992 — 1997
MBA, Finance/Accounting
Medimix International September 2014 - Present
Medimix International October 2010 - Present
Medimix International October 2007 - Present
Norwegian Cruise Line September 2003 - October 2007
AllAmerica, & Sentra Securities January 1998 - September 2003
International Soccer, Inc. (not-for-profit Association) Vice President, Miami, Flordia January 1982 - January 1999
International Air Cargo Association August 1995 - October 1996
KMS Events February 1995 - April 1995
Summit of the Americas October 1994 - February 1995
Skills
Public Relations, New Business Development, Pharmaceuticals, Writing, Market Research, Pharmaceutical Industry, Business Development, Strategy, Cross-functional Team...
Education
DePauw University
B.A., Languages & History
Northwestern University
Graduate work, French
The Mind and Life Institute June 2013 - Present
The Mind and Life Institute April 2013 - June 2013
The Mind & Life Institute September 2012 - March 2013
Norwegian Cruise Line August 2010 - June 2012
Massachusetts International Festival of the Arts (MIFA) September 2011 - December 2011
Center for Ecological Technology January 2010 - March 2011
The Theater Offensive 2009 - April 2010
Blue Man Group November 2006 - August 2009
University of Nevada Las Vegas 2008 - 2009
About Face Theatre 2006 - 2007
Skills
Production, Event Planning, Microsoft Office, Social Media, Budgeting, Theatre, Writing, Fundraising, Scheduling, Public Relations, Non-profits, Negotiation, Public Speaking, Event Management, Team Building, Stage, Promotions, Adobe Creative Suite, Administration, Strategic Planning, Planning, Coordination, Supervisory Skills, HTML, InDesign, Nonprofits, Budgets, Project Planning, Management, Training, Editing, Grant Writing
Education
University of Nevada-Las Vegas 2008 — 2009
Women's Studies
Emerson College 1997 — 1999
BFA, Production Management
Northeastern University 1995 — 1997
Communication and Media Studies
Silversea Cruises August 2014 - Present
Glacial Energy March 2012 - Present
Norwegian Cruise Line January 2011 - March 2012
Advantage One Mortgage January 2004 - June 2009
Skills
Sales Management, Long-term Customer..., Sales Rep Training, Microsoft Excel, Microsoft Office, Microsoft Word, Power Utilities, Utilities Management, Sales, Deregulation, Energy, Energy Industry, Energy Efficiency, Natural Gas, Electricians, Electricity, Electricity Markets, Customer Service, Account Management
Education
The Chubb Institute 1996 — 1997
Certificate, IT Technical Support
Delaware County Community College 1992 — 1996
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
A Better Solution, Inc. October 2013 - Present
IM International Consulting March 2008 - Present
Leapin' Lizards Play & Party Center March 2008 - Present
Norwegian Cruise Line 2015 - 2015
Norwegian Cruise Line 2015 - 2015
Georgia Department of Transportation November 2008 - 2009
Number Six Software June 2006 - March 2008
Thompson Technologies 2005 - 2005
Skills
ClearQuest, ClearCase, SDLC, Requirements Analysis, System Administration, Software Project..., Agile Methodologies, Enterprise Architecture, SOA, PMP, Scrum, Requirements Management, Integration, Business Analysis, SQL, Java Enterprise Edition, Oracle, Microsoft SQL Server, Unix, UML
Education
DeVry Institute of Technology 1996 — 2000
CIS, Information Technology
DeVry University-Georgia 1996 — 2000
Bachelor of Science (BS), Computer Information Systems
Royal Caribbean International 2010 - Present
The Dance Centre, Skippack, PA 2007 - 2008
Royal Caribbean International 2006 - 2007
Norwegian Cruise Line 2003 - 2005
Broadway Dance Center 2002 - 2003
Skills
Tap, Choreography, Musical Theatre, Theatre, Contemporary Dance, Dance
Education
DeSales University 1998 — 2002
BA, Dance
Mount St Joseph Academy 1994 — 1998
Saveology.com ™ October 2010 - Present
Norwegian Cruise Line November 2008 - May 2009
Education
Finger Lakes Community College 1988 — 1990
Associate of Arts and Sciences (AAS), Human Services, General
GF Management July 2013 - December 2013
Penn National Gaming June 2010 - July 2013
Aon Hewitt 2007 - 2009
Norwegian Cruise Line 2006 - 2007
Towne Park 2004 - 2006
Remington Hotels 2003 - 2004
Wyndham International 1998 - 2003
Skills
Human Resources, Talent Acquisition, Applicant Tracking..., Recruiting, Employee Relations, Employee Engagement, Succession Planning, Personnel Management, Onboarding, Employee Benefits, Sourcing, HRIS, Benefits Administration, Organizational..., College Recruiting, Talent Management, Interviews, Hiring, Leadership Development, Technical Recruiting
Education
Cornell University
BS / MPS, Business / Hotel Administration
Empress Hotel Of La Jolla October 2014 - Present
Aloft Hotel October 2013 - July 2014
Norwegian Cruise Line 2012 - April 2013
Javitch, Block & Rathbone November 2010 - May 2012
Here to Serve Travel July 2010 - July 2011
Candlewood Suites December 2008 - July 2010
Javitch, Block & Rathbone March 2007 - September 2008
Cinemark April 2004 - August 2007
Skills
Tourism, Event Planning
Education
Cuyahoga Community College 2005 — 2014
Associate of Arts (A.A.)
Pittsburgh Technical Institute 2008 — 2010
Associates, Travel and Tourism
Lehigh Valley Health Network November 2013 - Present
Bella Princess LLC August 2013 - Present
Eventage April 2013 - Present
The Walt Disney Company September 2010 - October 2014
Storybook Musical Theatre March 2013 - June 2014
Victory Hill Exhibitions, LLC March 2014 - April 2014
Clearpath Entertainment & Productions 2014 - 2014
red carpet improv 2014 - 2014
Norwegian Cruise Line March 2011 - October 2013
Universal Studios January 2010 - December 2012
Skills
Acting, Theatre, Musical Theatre, Stage, Entertainment, Playwriting, Dialects, Children's Parties
Education
Elon University 2005 — 2009
Bachelor of Fine Arts (BFA), Musical Theatre
Lehigh Valley Charter High School for the Performing Arts
Florida International University February 2014 - Present
Norwegian Cruise Line September 1998 - February 2014
Harbor Village Drug and Alcohol Rehabilitation November 2013 - December 2013
Ambars Group Home Corp February 2011 - February 2013
Mollen Immunization Clinics September 2011 - December 2011
Skills
Cpr Certified, BLS, Nursing, ACLS, Healthcare, IV, Hospitals, Healthcare Management, Critical Care, Patient Safety, Medication..., Patient Advocacy, Pediatrics, Phlebotomy, Medical/Surgical, Customer Service, Medical Records, EKG, Healthcare Information..., Clinical Research, Home Care, Public Health, PALS, Inpatient, Case Managment, Acute Care, Patient Education, Medicine, Health Education, Treatment, Emergency Medicine, Meditech, Epic Systems, HIPAA, Medical Terminology, Registered Nurses
Education
Miami Dade College 2006 — 2009
Associate In Science, Nursing
University of Miami 1993 — 2004
BA, Psychology
Cuyahoga Community College 1989 — 1991
Psychology
Norwegian Cruise Line January 2015 - Present
TBA July 2010 - April 2011
Skills
Customer Service, Leadership, Strategic Planning, Public Speaking, Team Building, Team Leadership, Process Improvement, Training, Long Term Care Insurance, Budgets, Financial Services, Program Management, Management, Estate Preservation, Insurance, General Insurance, Change Management, New Business Development, Sales, Leadership Development, Fixed Annuities, Roth IRA, Life Insurance, Microsoft Office, Coaching, Research, Sales Management, Negotiation, Whole Life, Business Strategy, Non-profits, Marketing, Project Management, Event Planning, Social Media, Fundraising
Education
Embry-Riddle Aeronautical University 1990 — 1994
BS Aviation Business
Embry-Riddle Aeronautical University 1989 — 1994
BS, Aviation Business
thornwood ny
Viking River Cruises November 2011 - Present
Norwegian Cruise Line March 1991 - November 2011
Education
Doane College 1974 — 1978
BS, Sociology
CIRI Alaska Tourism Corporation (CATC) September 2014 - Present
ARAMARK Parks & Destinations May 2011 - April 2014
Amca - Royal Caribbean International, Celebrity Cruises & Azamara Club Cruises June 2010 - May 2011
Norwegian Cruise Line January 2005 - September 2006
Princess Wilderness Lodge, owned by Princess Cruises May 2002 - September 2003
American Hawaii Cruises April 1999 - October 2001
Dream Cruises April 1997 - April 1999
Skills
Employee Relations, Training & Development, Cultural Diversity, Change Management, Leadership Development, Employee Training, Succession Planning, International..., Human Resources, Resorts, Recruiting, Onboarding, General Awesomeness, Mentoring, Coaching, Conflict Resolution, Training, Employee Engagement, Leadership, Workforce Planning, Hotels, Hiring
Education
Penn State University 2012 — 2016
Master's degree, Human Resources and Employee Relations, 4.0
Cornell University 2008 — 2010
Bachelor's of Science, Industrial & Labor Relations, 3.5
San Antonio College 2006 — 2008
Associates, Liberal Arts, 3.9
Essex National Heritage Commission January 2012 - Present
Shaw's Supermarkets August 2009 - September 2010
Eastern Bank May 2010 - August 2010
Norwegian Cruise Line June 2009 - August 2009
Batterymarch Financial Management January 2009 - January 2009
Skills
Microsoft Office, Excel, Word, Customer Service, PowerPoint, PHP, C++, phpMyAdmin, XML
Education
Endicott College 2008 — 2012
Bachelor of Science (BS), Business Administration Management Concentration
Omni Hotels & Resorts January 2015 - Present
Norwegian Cruise Line April 2012 - March 2013
Concept Entertainment June 2009 - April 2012
G3 Flooring Services January 2009 - April 2012
Meringue Boutique March 2009 - March 2010
Rehab Lounge August 2008 - December 2008
Atlantic Beach Club June 2008 - August 2008
City Hotel and Bistro June 2006 - June 2008
Greenville Country Club August 2005 - December 2006
Golds Gym January 2005 - August 2005
Skills
Food & Beverage, Event Management, Customer Service, Event Planning, Hospitality, Inventory Management, Leadership, Microsoft Word, Microsoft Excel, Team Building, Conflict Resolution, Outlook, Facebook, Social Networking, Social Media Marketing, Time Management, Marketing, Social Media, Meeting Planning, Cashiering, Sales, Brand Awareness, Creative Problem Solving, Highly detail oriented, Team-oriented, Telephone Skills, PowerPoint, Microsoft Publisher, Interpersonal..., Critical Thinking, Goal Oriented, Building Relationships, Email Marketing, Corporate Events, Data Entry, Teamwork, Public Relations
Education
East Carolina University 2005 — 2008
B.A Apparel Merchandising, Marketing
Lewis-Clark State College 2003 — 2004
Entertainment Cruises Inc. January 2015 - Present
Norwegian Cruise Line October 2011 - December 2014
Carnival Australia February 2008 - July 2011
Carnival Australia August 2008 - January 2010
Cunard Line and Princess Cruises October 2004 - February 2008
Cunard Line and The Yachts of Seabourn January 2004 - October 2004
Cunard Line January 2002 - January 2004
Cunard Line January 2000 - January 2002
Cunard Line January 1997 - January 2000
Skills
Food & Beverage, Wine, Restaurants, Hospitality Management, Hospitality, Food, Hotels, Hotel Management, Hospitality Industry, Culinary Skills, Revenue Analysis, Management, Restaurant Management, Cruises, Operations Management, Menu Development, Fine Dining, Pre-opening, Budgets, Food Safety, Inventory Management, Pre-opening experience, Forecasting
Education
Cornell University 2011 — 2012
Master Certificate, System Design and Project Leadership
University of Liverpool 2009 — 2011
Master of Science, International Management
Ecole Hotelier de Lausanne 2000 — 2000
Hotel Management
Norwegian College, Hotel Management 1993 — 1994
Food & Beverage / Hospitality Management
Norwegian College, Food & Beverage Management
Catering Officer, and Supply Management
Norwegian College, Food & Beverage Management 1985 — 1988
Chef, Culinary
Residence Inn June 2012 - November 2014
Westin Hotels & Resorts January 2011 - September 2011
Norwegian Cruise Line August 2008 - November 2010
Holiday Inn Hotel & Suites July 2007 - July 2008
Radisson May 2005 - August 2006
Skills
Front Office, Guest Service Management, Rooms Division, Hotels, Customer Service, Banquets, Hotel Booking, Hotel Management, Microsoft Office, Cruises, Concierge Services, Hospitality, Hospitality Management, Hospitality Industry, Micros, Guest Service, Leisure Travel, Tourism, Teamwork, Office Administration, Hotel Reservations, Travel Planning, Team Management, Team Leadership, Housekeeping, Reservation, Lightspeed, FOSSE, Opera, Revenue Analysis, Training, Employee Training, Payroll, Time Management
Education
Fleming College 2004 — 2007
Diploma, Travel & Tourism and Hotel & Resort Management
Markham District High School 2000 — 2004
High School Diploma
Government June 2004 - Present
Interval International September 1995 - September 2002
Norwegian Cruise Line February 1992 - May 1995
Education
Edison Community College
Public Safety Administration
Miami Dade College
Dean Health System May 1987 - Present
Norwegian Cruise Line June 1999 - September 1999
Monroe Clinic June 1984 - July 1999
Skills
Inpatient, Nursing, Epic Systems, BLS, EMR, Patient Safety, Hospitals, Healthcare, Healthcare Management, ACLS, Patient Education, Critical Care
Education
Edgewood College 1980 — 1984
Bachelor of Science (BS), Nursing Science
BevMo! March 2006 - Present
Norwegian Cruise Line April 2004 - February 2005
Mervyns November 2001 - February 2002
Skills
Retail, Merchandising, Customer Service, Microsoft Excel, Visual Merchandising, Microsoft Office, Microsoft Word, Cashiering, PowerPoint
Education
Diablo Valley College 1999 — 2003
Ygnacio Valley High School 1996 — 1999