Norwegian Cruise Line
Industry: Company
DescriptionNorwegian Cruise Line, also known in short as Norwegian, is a cruise line founded in 1966 and based in the United States. It is the third-largest cruise line in the world, controlling approximately 8.7% of the total worldwide share of the cruise market by passengers as of 2018. Customer service: 020 8834 9019 Parent organization: Norwegian Cruise Line Holdings Headquarters: Miami, Florida, United States CEO: Frank J. Del Rio (9 Jan 2015–)
Norwegian Cruise Line List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Norwegian Cruise Line. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Norwegian Cruise Line Salaries. You can even request information on how much does Norwegian Cruise Line pay if you want to. Learn about salaries, pros and cons of working for Norwegian Cruise Line directly from the past employees.
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2,274 Norwegian Cruise Line employees in database. Find out everything there's to know about Norwegian Cruise Line employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Norwegian Cruise Line Employees
Carnival Cruise Lines October 2014 - January 2015
Norwegian Cruise Line February 2014 - August 2014
Sherwin Williams August 2012 - January 2014
Sherwin Williams June 2012 - July 2012
Bank of America December 2007 - September 2010
Skills
Management, Time Management, Sales, Customer Service, Banking, CRM, Sales Management, Finance, Store Management, Financial Analysis, Microsoft Excel, PowerPoint, Microsoft Office, Microsoft Word, Leadership, Outlook, Accounting, Teamwork, Spanish, Financial Modeling, Public Speaking, Team Building, Data Analysis, Budgets, Market Research, Forecasting, Analysis, Team Leadership, Access
Education
Florida International University 2013 — 2014
Master's Degree, Finance and Financial Management Services, 3.4
Florida International University - College of Business Administration 2010 — 2012
Bachelor of Business Administration (B.B.A.), Finance and Financial Management Services
InComm Agent Solutions April 2011 - Present
A.D.A.M., Inc. April 2007 - February 2011
Norwegian Cruise Line July 2006 - March 2007
TracFone Wireless, Inc. December 2003 - July 2006
XTec Incorporated February 2003 - March 2003
Equitrac Corporation December 2002 - January 2003
Equitrac Corporation May 1997 - July 2002
Envirotest Technologies, Inc. March 1994 - May 1997
Skills
Software Quality..., Manual Testing, Automated Software..., Regression Testing, User Acceptance Testing, Test Planning, Test Cases, Agile & Waterfall..., Scrum, Rally, ClearQuest, StarTeam, Mercury QuickTest Pro, Selenium, Rational Robot, SQL, SoapUI, Fiddler, Microsoft Excel, Microsoft Word, PowerPoint, Visio, Google Chrome, Internet Explorer, Firefox, SnagIt, Jing, PaintShop Pro, Beyond Compare, Microsoft Certified..., MCSA, CompTIA A+ Certification
Education
Florida International University 1988 — 1992
Bachelor of Science (BS), Electrical Engineering
Florida Career College-Miami 2002 — 2003
Microsoft Windows 2000 certification program
Amadeus North America September 2015 - Present
Amadeus North America March 2012 - Present
Iberostar Hotels & Resorts June 2011 - February 2012
British American Auctions April 2010 - September 2010
Costa Crociere September 2009 - April 2010
Norwegian Cruise Line May 2008 - July 2009
Norwegian Cruise Line November 2006 - May 2008
Norwegian Cruise Line September 2006 - November 2006
Seabourn Cruise Line September 2003 - September 2006
Cunard Line September 2002 - September 2006
Skills
Hotels, Resorts, Online Marketing, Tourism, Cruises, Luxury, Promotions, Marketing Strategy, Spanish, Budgeting, Marketing Communications, Direct Marketing, Customer Relations, Direct Mail, English, Segmentation, Hospitality, Hospitality Industry, Email Marketing, Marketing Management, Budgets, Customer Service, Leadership, Marketing, Leisure, Leisure Travel, Business Travel, Revenue Analysis, Travel Management, Tour Operators, Trade Shows, Online Travel, Incentives, Event Management, E-commerce, Corporate Events, Online Advertising, Yield Management, Web Marketing, Blogging, Social Media Marketing, Hotel Booking, Market Planning, Loyalty Programs, Hospitality Management, Brand Awareness, Lead Generation, Public Relations, Travel Planning, Integrated Marketing
Education
Florida International University
Avaya April 2011 - Present
Norwegian Cruise Line January 2009 - February 2010
Carnival Cruise Lines May 2006 - September 2008
Beasley Broadcasting Group June 2004 - June 2007
Florida International University Radio August 2003 - August 2006
Skills
Rapport building, Project Management, Empathy, Sales Motivation, Lifestyle Writing, Call Centers, Salesforce.com, Sales Process, Sales, Customer Service, Microsoft Office, Spanish, Social Media, Management, Public Relations, Social Media Marketing, Editing, Advertising, Security, Customer Retention, Negotiation, Entertainment, Online Advertising, Direct Sales, Account Management
Education
Florida International University 2008 — 2010
M.I.B. Masters, International Business
Florida International University 2003 — 2010
B.B.A, Business Administration
Isaac Merrill House Inn May 2015 - Present
Norwegian Cruise Line April 2013 - May 2015
Interval International - Diamond Resorts International September 2011 - February 2013
Marriott International August 2006 - February 2011
Skills
Time Management, Event Planning, Cooking, Sales, Travel Arrangements, Hospitality, Up-selling, Customer Service, Knowledge Sharing, Communication, Customer Satisfaction, Tourism, Therapeutic Massage, Quick Study, Reservations, Teamwork, Takes Direction Well, Coaching, Cross-training, Bilingual Communications, Computer Proficiency, Compassion, Confidence Building, Easily Adaptable, Baking, self starter, Independent Thinking, Problem Solving, New Business Development, Operations Management, Event Management, Budgets, Hiring, Hotels, Management
Education
Florida International University 2011 — 2015
Bachelor's Degree, Hospitaliy and Tourism Management
Southern Virginia University 1995 — 1996
Equine Management Certificate, Horse Husbandry/Equine Science and Management
Aoki Restaurant Group February 2013 - Present
Norwegian Cruise Line October 2009 - January 2013
Benihana Inc. August 2005 - September 2009
Johnson & Wales Universtity November 2002 - September 2009
Benihana Inc. October 2001 - July 2005
Benihana Inc. July 1996 - October 2001
Doral Golf Resort & Spa December 1994 - July 1996
Williams Island Private Club December 1994 - July 1996
Turnberry Isle Resort & Club November 1988 - April 1994
Inter Continental Hotels November 1986 - October 1988
Skills
Food & Beverage, Hospitality, Purchasing, Inventory Management, Restaurants, Food, Hospitality Management, Procurement, Operations Management, Budgets, Food Service, Menu Development, P&L, Hotels, Catering, Restaurant Management, Culinary Skills, Negotiation
Education
Florida Atlantic University
MBA, Business Administration
Florida Atlantic University
Bachelors of Science, Business Administration; International Studies
Mission To Haiti August 2011 - Present
Norwegian Cruise Line June 2015 - August 2015
Gladeview Christian School June 2011 - July 2011
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Management, Customer Service, Fundraising, Community Outreach, Event Planning, Social Networking, Leadership, Leadership Development
Education
Florida International University 2013 — 2016
Bachelor's Degree, Human Resources Management and Services, 3.9
Miami Dade College 2011 — 2013
Associate's Degree, General Studies, 4.0
Woodfield Distribution, LLC April 2015 - Present
Waterstone Resort & Marina, a Doubletree by Hilton May 2014 - April 2015
Top Rx July 2013 - May 2014
Norwegian Cruise Line April 2012 - July 2013
Watson Pharmaceuticals July 2009 - April 2012
Ajilon January 2007 - July 2009
Hooters of America September 2001 - November 2006
Education
Florida Atlantic University
Bachelor of Science Degree, Marketing
Florida International University June 2014 - Present
Florida International University January 2012 - Present
Gartner August 2010 - April 2011
Norwegian Cruise Line 2011 - 2011
Skills
Event Planning, Customer Service, Training, Sales, Account Management, Career Development, Career Management, Program Management, Instructional Design, Human Resource..., Social Media, Employer Development, Marketing Strategy, Interviews, PowerPoint, Marketing, Career Counseling, Recruiting, Management, Leadership
Education
Florida International University 2013 — 2014
Master of Science (M.S.), Human Resource Development/Adult Education
University of Florida 2006 — 2010
Bachelor of Science, Business Administration, Marketing Major
Norwegian Cruise Line October 2011 - Present
Suddenlink Communications August 2010 - August 2011
Skills
Software Engineering, Software Development, Software Documentation, Computer Science, Objective-C, iOS Development, Xcode, Mac OS, C#, .NET, Ruby on Rails, C++, ASP.NET MVC, Ruby, eCommerce, PostgreSQL, MySQL, SQLite, HTML5, CSS, SaaS, Windows 8, Windows 7, Linux, Oracle CRM, Salesforce.com, Salesforce.com..., Spree Commerce, Travel Planning, Sabre, JavaScript
Education
Missouri Western State University 2008 — 2010
Computer Science
Florida Atlantic University 2007 — 2008
Computer Engineering
Florida Atlantic University
Computer Science, Senior
Norwegian Cruise Line July 2008 - Present
Skills
Shore Excursions...
Education
Florida International University 2004 — 2008
Bachelor's degree, Travel & Tourism Management/Hospitality
Miami Dade College 2000 — 2004
Associate of Arts (A.A.), Business Administration and Management, General
Norwegian Cruise Line January 2013 - Present
Skills
Microsoft Office, Research, Customer Service, Microsoft Excel, Public Speaking, Management, PowerPoint, Microsoft Word, Social Media, Project Management
Education
Florida International University 2008 — 2012
Bachelor of Arts (B.A.), International Relations
Florida International University 2008 — 2012
Bachelor of Arts (B.A.), International Relations and Affairs
Citrix May 2014 - Present
Norwegian Cruise Line March 2015 - March 2015
Norwegian Cruise Line May 2012 - May 2014
B&B Contracting June 2006 - March 2011
Apple December 2008 - March 2010
Skills
Siebel, Microsoft Office, Mac OS X, CRM software, Inside Sales, Online Marketing, Website Development, Website Management, Teamwork, Leadership Development, Competitive Intelligence, Phone Sales, Phone Etiquette, Challenges, Salesforce.com, Customer Service, Sales Operations, Telemarketing, CRM, OS X, Webmaster Services, Sales, Direct Sales, Sales Process, Cloud Computing
Education
Florida Atlantic University 2004 — 2007
Bachelor of Arts (BA)
Florida Atlantic University
Norwegian Cruise Line June 2009 - Present
Skills
Food & Beverage, Hospitality Industry, Hotels, Tourism, Hospitality Management, Hospitality, Resorts, Pre-opening, Cruises, Revenue Analysis, Hotel Management, Leisure, Leisure Travel, Vacation, Wine, Travel Management, Food Service
Education
Florida International University 2003 — 2007
Bachelors, Legal Travel & Tourism
Rockstarr Music Group September 2013 - Present
Carnival Cruise Lines October 2010 - August 2013
Norwegian Cruise Line April 2012 - January 2013
Education
Florida International University 2011 — 2014
Bachelors, Accounting
Miami Dade College 2007 — 2009
AA, Dance
United States Air Force May 2015 - August 2015
Hilton Hotels Worldwide January 2012 - August 2014
Norwegian Cruise Line 2009 - 2012
Norwegian Cruise Line 2006 - 2009
Norwegian Cruise Line 2005 - 2006
Skills
Hospitality Management, Catering, Hotel Management, Pre-opening, Hospitality Industry, Hotels, Restaurants, Food, Micros, Fine Dining, Hospitality, Restaurant Management, Menu Development, Guest Service Management, Tourism, Cuisine, OnQ, Property Management..., Bartending, Food, Food Service, Cruises, Food Safety, ServSafe, Wine
Education
Florida Coastal School of Law 2014 — 2017
Juris Doctor (J.D.), Top 4.5%
University of Nebraska-Lincoln 1998 — 2002
Bachelor of Arts (BA), Broadcast Journalism
Norwegian Cruise Line September 2014 - Present
Norwegian Cruise Line January 2013 - September 2014
Norwegian Cruise Line July 2011 - January 2013
Houston Astros December 2010 - April 2011
Miami Heat August 2009 - June 2010
Miami Dolphins August 2009 - January 2010
UCF Athletics Association, Inc January 2009 - May 2009
Florida Panthers June 2008 - August 2008
Education
Florida Atlantic University 2009 — 2010
Master of Business Administration (M.B.A.), Management
University of Central Florida 2005 — 2009
Bachelor's Degree, Marketing
Faena Group March 2015 - Present
Norwegian Cruise Line 2011 - March 2015
Acqualina Resort and Spa on the Beach September 2006 - November 2011
Education
Florida International University 2005 — 2007
Masters Degree, Hospitality Management
University of South Florida
Bachelor's Degree, International Business
ECSC OVC Affiliates April 2014 - Present
Norwegian Cruise Line August 2010 - April 2014
Costa Cruise Lines North America November 2007 - May 2010
Costa Cruise Lines North America September 2006 - November 2007
Costa Cruise Lines North America February 2006 - September 2006
Online Vacation Center May 2004 - February 2006
Skills
Cruises, Marketing, Tourism, Training, Trade Shows, Sales, E-commerce, Hospitality, Hotels, Travel Planning, Event Management, Customer Service, Adventure Travel, Business Travel, Business-minded, Time Management, Revenue Analysis, Resorts, Pricing, Event Planning, Project Planning, Air, Incentives, Hospitality Industry, Meeting Planning, Incentive Travel, Hospitality Management, Corporate Events, Hotel Management, Travel, Online Travel, Entrepreneurship, Food & Beverage, Travel Management, Management, Sales Management, Recruiting, CRM, SalesForce, Sustainable Tourism, Social Media, Leisure Travel, Business Development, Travel Technology, Yield Management, Airlines, Online Marketing, Sales Operations, Tourism Management, Sales Promotion
Education
Florida Atlantic University 2001 — 2005
Bachelor of Business Administration (B.B.A.), Entrepreneurial and Small Business Operations
Trinity Pawling School
Walt Disney World January 2015 - August 2015
Florida International University 2009 - 2015
Florida International University 2009 - 2015
Norwegian Cruise Line June 2014 - August 2014
Bobby's Burger Palace December 2013 - April 2014
Woody's Bar-B-Q June 2013 - August 2013
Skills
Food & Beverage, Front Office, Guest Services, Teamwork, Cooking, Food Cost Analysis, Food Cost Management, Microsoft Word, PowerPoint, Time Management, Microsoft Office, Microsoft Excel, Research, English, Windows
Education
Florida International University 2009 — 2014
Bachelor's Degree, Hospitality Administration/Management
PwC October 2014 - July 2015
PwC April 2014 - October 2014
Norwegian Cruise Line October 2012 - April 2014
Skills
Sales, Customer Service, Microsoft Excel, Leadership, Microsoft Office, PowerPoint, Social Media, Event Planning, Customer Satisfaction, Marketing, Microsoft Word, Hospitality, Final Cut Pro, Management, Team Leadership, Team Building
Education
Florida International University 2013 — 2014
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services
Florida International University - College of Business Administration 2008 — 2010
BBA, Business Management, International Business
Ask Me Inc January 2014 - Present
Tuscany Place Apartments: CG September 2012 - December 2013
Norwegian Cruise Line August 2010 - September 2012
NORWEGIAN CRUISE LINES November 2008 - August 2011
VICTORIA AND ASSOCIATES, INC June 2008 - November 2008
TOWNCARE DENTAL PARTNERSHIP, INC July 2006 - April 2008
Publix August 2001 - June 2006
Skills
Leisure, Leisure Travel, Hotels, Business Travel, Event Management, Vacation, Hospitality Industry, Hospitality Management, Customer Satisfaction, Time Management, Recruiting, Management, Hotel Management, Hospitality, Property Management, Resident Retention, Administrative..., Resident Activities, Compliance, Equal Opportunities, Equality & Diversity, Equal Employment..., Event Planning, Coordinating Events, Coordinating Special..., Marketing Communications, Market Research, Marketing Management, Customer Service
Education
Florida International University 2008 — 2012
Bachelors in Science, Hospitality and Tourism Management
Miami Dade College 2008 — 2008
Associates in Arts, Pre-Elementary Education
Pacifico Central Recycling July 2011 - Present
Norwegian Cruise Line 2002 - Present
Finca Tekal Caribe, Ltda. January 2001 - Present
ENSCO (Environmental Systems Company) March 1994 - March 1999
Skills
Environmental..., Recycling, Waste, Hazardous Waste..., Transportation, Waste Management, Environmental Awareness, Marine Engineering, Environmental Compliance, Management, Safety Management..., Fire Safety, Maritime Operations, Maritime, RCRA, Inspection, ISO 14001, Hazardous Materials, Risk Assessment, Occupational Health, Environmental Auditing
Education
Florida Institute of Technology 1983 — 1987
Bachelor of Science, Environmental Management / aquaculture
Interval International April 2013 - Present
Norwegian Cruise Line February 2011 - April 2013
Seabourn Cruise Line May 2008 - February 2011
PIL Creative Group September 2007 - May 2008
Skills
Cruises, Social Media, Online Advertising, Event Management, Email Marketing, Social Media Marketing, Public Relations, Marketing Communications, Direct Marketing, Digital Marketing, Online Marketing, Advertising, Hospitality, Tourism, Marketing Strategy, Marketing, Direct Mail, Social Networking, Incentives, Leisure, Resorts, Leisure Travel, Yield Management, Data Analysis, Pricing, Revenue Forecasting, Inventory Management, Analysis, Forecasting, Revenue Analysis, Demand Forecasting, Competitive Analysis, Quantitative Analytics, Pricing Strategy, Inventory Analysis, Destination Marketing, Strategy
Education
Florida International University 2011 — 2012
Master of Business Administration (MBA), Masters in Business Administration
Florida International University - College of Business
Bachelors, Marketing & International Business
Norwegian Cruise Line July 2012 - Present
Deloitte & Touche February 2011 - July 2012
Greenstreet Partners, LP March 2008 - February 2011
Parker Hannifin Corporation Latam Division February 2006 - March 2008
John Moriarty & Associates of FL October 2005 - February 2006
Crescent Heights August 2004 - October 2005
Skills
Internal Controls, Financial Reporting, Accounting, Auditing, Financial Analysis, QuickBooks, Account Reconciliation, Financial Accounting, Finance, Forecasting, Managerial Finance, Financial Statements, General Ledger, Internal Audit, Accounts Payable, Variance Analysis, Accounts Receivable, Strategic Financial..., Financial Modeling, Sarbanes-Oxley, Analysis, Journal Entries, SEC filings, GAAP, Sarbanes-Oxley Act, US GAAP, External Audit, Tax, CPA, Great Plains Software, Invoicing, JD Edwards
Education
Florida International University 2010 — 2010
Master, Accounting
Florida International University 2008 — 2009
BA, Accounting
Florida International University 2002 — 2004
BA, Human Resource Managment
Hospice By The Bay November 2014 - May 2015
Levi Strauss & CO, Kaiser Permanente, Stanford Hospital & Clinics, Pacific Gas & Electric (PG&E) December 2009 - October 2014
Agencia EFE June 2008 - October 2009
United Way Worldwide May 2007 - May 2008
Norwegian Cruise Line May 2006 - May 2007
Mercy Hospital, Miami, FL April 2005 - April 2006
Royal Caribbean Cruises, Ltd. March 2003 - April 2005
Skills
Accounting, Analysis, Auditing, Financial Analysis, Forecasting, General Ledger, Internal Controls, Managerial Finance
Education
Florida International University 2000 — 2003
BA, Accounting
Florida International University 2000 — 2003
BA, Finance
United States Marine Corps 1990 — 1994
Bright Horizons November 2010 - August 2014
The Children's Village August 2009 - November 2010
Norwegian Cruise Line December 2007 - August 2009
Skills
Child Development, Elementary Education, Teaching, Curriculum Design, Staff Development, Psychology, Childcare, Special Education, Early Childhood..., Adolescents, Autism Spectrum..., Educational Leadership, Curriculum Development, Classroom, Tutoring, Applied Behavior..., CPR Certified, Non-Violent Crisis...
Education
North Shore Community College 2014 — 2015
Associate's Degree, Occupational Therapist Assistant
Florida Institute of Technology 2000 — 2004
Bachelor of Arts (BA), Psychology
AerSale, Inc. July 2015 - Present
Norwegian Cruise Line December 2012 - July 2015
Norwegian Cruise Line February 2011 - December 2012
Interval International August 2010 - February 2011
Interval International August 2010 - February 2011
Pinnacle Housing Group June 2008 - March 2010
KPMG, LLP January 2006 - June 2008
KPMG, LLP June 2005 - August 2005
Auto Collision Specialists January 2000 - December 2001
Skills
Variance Analysis, Sarbanes-Oxley Act, Accounting, Budgets, Auditing, Management, Financial Reporting, Internal Audit, Finance, Financial Audits
Education
University of Miami - School of Business 2009 — 2011
MBA, International Business
Spring Hill College 2002 — 2005
Bachelor of Science Degree, Accounting
Florida International University 2001 — 2002
St Thomas the Apostle
St Thomas the Apostle
Holland America Line November 2010 - Present
Norwegian Cruise Line January 2010 - November 2010
Skills
Tourism, Leisure Travel, Travel Management, Leisure, Hospitality, Online Travel, Cruises, Hospitality Management, Event Management, Event Planning, Customer Service, Vacation, Sales, Tour Operators, Marketing, Public Relations, Travel Planning, Hotels, Social Networking, Social Media Marketing, Social Media, Business Travel, Travel Arrangements, Client Development, Manage Client..., New Business Development, Business Strategy, Business Analysis
Education
Florida International University
Bachelor's Degree, International Business
University of Phoenix
Associates Degree, Hospitality, Travel, and Tourism
Spirit Airlines May 2014 - Present
715th Military Police Company November 2009 - Present
OneBlood September 2013 - February 2014
WorkForce One August 2012 - September 2013
Norwegian Cruise Line November 2011 - April 2012
356th Quartermaster Company November 2007 - November 2009
Skills
Training, Leadership, Employee Training, Employee Relations, Interviews, Human Resources, Management, Strategic Planning, Social Networking, Security, Program Management, Operations Management, Recruiting, Organizational..., Hiring, Personal Development, People Skills, Conflict Resolution, Policy, Career Development, Career Counseling, Resume Writing, Logistics, Active DoD Secret..., Job Coaching, Employment Law, Leadership Development, Army, Marketing, Government, Customer Satisfaction, Coaching, Customer Service, HRIS, Office Administration, Grant Administration, Account Management, Job Search, Job Search Strategies, Workforce Development, CRM, Supervisory Skills, Organizational..., Team Building, Mentoring, Presentations, Equal Opportunities, Databases, Talent Acquisition, Sourcing
Education
Florida International University 2009 — 2011
Master of Science (M.S.), Criminal Justice/Law Enforcement Administration
Florida State University 2005 — 2007
Bachelor of Science (B.S.), Criminology
Norwegian Cruise Line November 2014 - Present
Sunview Apartments LLC May 2006 - Present
Globus family of brands November 2013 - October 2014
Kerzner International January 2007 - April 2013
Craves and Raves December 2004 - July 2010
Skills
Hotels, Resorts, Hospitality, Hospitality Industry, Hospitality Management, Revenue Analysis, Hotel Management, Tourism, Yield Management, Property Management..., Luxury, Leisure, Event Management, Vacation, Forecasting, Real Estate, Customer Service, Customer Retention, Management, Sales, Marketing, Event Planning, Budgets, Food & Beverage
Education
State University of New York at New Paltz
B.A., Communication and Media Studies
Florida Atlantic University
Certification, Hospitality Management
Florida Atlantic University
Certification, Marketing Management
Florida Atlantic University
Certification, Meeting and Event Planning
Norwegian Cruise Line July 2015 - Present
Inspired Events` April 2014 - Present
SBA Global Logistic Services February 2012 - Present
Discoin Corporaration September 2010 - January 2011
Elizabeth Arden April 2009 - June 2009
Disney College August 2008 - January 2009
Phukit Apparel January 2008 - June 2008
Yves Delormes October 2007 - April 2008
Skills
fluent in French, Proficient in Microsoft..., Social Media Marketing, Spanish, Social Media, Marketing Communications, Customer Service, International Trade, Social Networking, Microsoft Office, Marketing, Marketing Strategy, Market Research, English, PowerPoint, Microsoft Excel, Event Management, International Marketing, Online Advertising, Microsoft Word, Public Relations, Event Planning, Retail
Education
Florida International University 2005 — 2010
Bachelor, Business Marketing
none
BS, Marketing
Marriott Beachside Key West January 2015 - Present
Marriott Beachside Key West April 2013 - January 2015
Marriott Beachside Key West October 2011 - April 2013
Vista BMW January 2011 - October 2011
Vista Volkswagen October 2010 - January 2011
Norwegian Cruise Line October 2008 - October 2010
3M July 2007 - October 2007
Skills
Hospitality, Food & Beverage, Banquet Operations, Sales, Event Management, Leadership, Customer Service, Event Planning, Sales Management, Advertising, Public Relations, Python, Customer Satisfaction, Microsoft Excel, Microsoft Office, Marketing Strategy, Management, New Business Development, Adobe Creative Suite, Resourceful..., Social Media Marketing, Market Analysis, Revenue Forecasting, Social Media, Online Advertising, Social Networking, Email Marketing, PowerPoint, Time Management, Marketing Communications, Marketing, Account Management, Retail, Coaching, Budgets, Events Organisation, Food Safety, Food Cost Analysis, Inventory Management, Strategy, Team Building, Tourism, Hotels, Training
Education
Norwich University 2011 — 2012
MA, Diplomacy And International Commerce
Florida International University 2003 — 2008
Bachelors, International Business, 3.2
Florida International University 2006 — 2008
Certificate, Chinese Studies
United Way of Miami-Dade October 2008 - Present
Norwegian Cruise Line August 2007 - August 2008
A&E, The History Channel, The Biography Channel, LLC. September 2004 - July 2007
Lideres Entertainment Group November 2000 - September 2004
Skills
Variance Analysis, Accounting, Financial Analysis, Management, Budgets, Forecasting
Education
University of Miami - School of Business 1995 — 1996
Certificate in Management Studies
Florida International University 1994 — 1995
Graduate Diploma in Int. Marketing
Universidad Metropolitana (VE) 1988 — 1993
BS, Business Administration
Norwegian Cruise Line April 2011 - Present
Carnival Cruise Lines February 2001 - March 2010
Skills
Business Analysis, IT Management, Tourism, Project Management, Vendor Management, System Administration, Team Leadership, Management, Process Improvement, Integration, Business Intelligence, SDLC, Operations Management, Project Planning, Leadership, Budgets, IT Strategy, Business Process..., Program Management, Visio, Software Documentation, Team Building, CRM, MS Project, Software Project..., Disaster Recovery, SharePoint
Education
Florida International University - College of Business 2003 — 2006
Bachelor’s Degree, Business Administration and Management, General
Florida International University 2009 — 2009
Advance Studies of Project Management
Ripple Rock 2010 — 2010
Scrum Master Certification
MTN Satellite Communications 2003 - Present
Norwegian Cruise LIne June 1982 - October 2001
Norwegian Cruise Lines 1998 - 2001
Skills
Telecommunications, VoIP, Wireless, Product Management, Satellite Communications, IP, Account Management, Contractual Agreements, Cisco Technologies, Cloud Computing, Customer Oriented, Contract Management, Managed Services, Telephony, MPLS, Network Design, Broadband, Customer Service, Management, Team Leadership, New Business Development, Leadership, Strategic Planning
Education
Florida International University 1982 — 1983
Miami Dade College 1980 — 1982
Norwegian Cruise Line 2001 - Present
Skills
Research, Leadership, Hospitality, French, Customer Service, Customer Satisfaction, Microsoft Office, Call Center, Microsoft Excel, PowerPoint, Teamwork, Microsoft Word, Negotiation, Human Resources, Management, Call Centers, Event Management, Sales
Education
Florida International University
Bachelor of Science (B.Sc.)
MIami-Dade College
Associate of Arts (A.A.)
St. Thomas University
Master of Science in International Business (MIB)
TigerDirect.com February 2014 - Present
TigerDirect.com February 2014 - August 2014
SoundVape Electronic Cigarettes November 2012 - August 2013
Norwegian Cruise Line June 2012 - December 2012
MPF USA GROUP, Inc August 2008 - June 2012
Aerotek May 2010 - August 2010
Lowe's Home Improvement June 2008 - August 2008
Homecoming Council March 2007 - November 2007
The Collection May 2007 - August 2007
TKE Non-Profit Organization January 2006 - November 2006
Skills
Sales, Recruiting, Interviews, Customer Service, Microsoft Office, Russian, MBA, Marketing, Social Media, Public Speaking, Management, Leadership, Leadership Development, CRM, Customer Satisfaction, Budgets, Public Relations, Human Resources, Strategy, Negotiation, New Business Development
Education
Nova Southeastern University 2011 — 2012
Master, Business Administration; Leadership, 3.8
Florida International University 2004 — 2008
Bachelor, Business Administration; Business Management, 3.2
Michael Krop Senior High 1999 — 2003
High School Degree, General, 3.5
Century 21 Premier Elite Realty February 2013 - Present
Century 21 March 2011 - Present
Norwegian Cruise Line 2011 - 2012
Skills
Real Estate, Real Estate Development, National Association of..., Buyer Representation, Seller Representation, First Time Home Sellers, First Time Home Buyers, Putting the Customer..., Sports, Rentals, Townhomes, Foreclosures, Real Estate Transactions, REO, Investment Properties, Commercial Real Estate, Selling, Property Management, Sales
Education
University of Central Florida 2002 — 2007
Bachelor of Science (BS), Economics
Florida International University 2008 — 2009
Bachelor of Science (BS), Liberal Arts and Sciences/Liberal Studies
Norwegian Cruise Line June 2015 - Present
OGT Window Systems November 2014 - June 2015
Real Living First Service Realty May 2012 - November 2013
Primerica October 2012 - May 2013
Century 21 October 2011 - May 2012
ROMPU Construction June 2009 - May 2012
Skills
Short Sales, Sellers, Vacation Homes, Listings, REO, Condos, Single Family Homes, SFR, Buyer Representation, Waterfront, First Time Home Buyers, Relocation, Rentals, Foreclosures, New Home Sales, Buyers, Townhomes
Education
Florida International University 2012 — 2015
Bachelor of Arts (B.A.), Economics
Miami Dade College 2009 — 2011
Associate of Arts (A.A.), Business Administration and Management, General
G. Holmes Braddock Senior High 2007 — 2009
High School Diploma
Prestige Cruise Holdings June 2013 - Present
Florida International University January 2013 - June 2013
Florida International University February 2012 - January 2013
Norwegian Cruise Line March 2010 - February 2012
Starmark International May 2009 - September 2009
OBM International November 2005 - January 2009
NCL April 2003 - November 2005
Miami Beach Hispanic Community Center January 2002 - July 2002
Univision October 2000 - July 2001
Miami Beach Community Development Corporation 2000 - 2001
Skills
Event Planning, Writing, Marketing Communications, Social Media Marketing, Public Relations, Social Media, Media Relations, Event Management, Press Releases, Copywriting, Advertising, Corporate Communications, Blogging, Email Marketing, Editing, Internal Communications, Marketing, Facebook, Social Networking, Integrated Marketing, Strategic Communications, Tourism, Crisis Communications, Online Marketing, Newsletters, Spanish, Online Advertising, Public Speaking, Creative Direction, Copy Editing, Fundraising, Creative Writing, Hospitality, Digital Media, Nonprofits, Community Development, Digital Marketing, Brand Development, Web Content, SEO, Content Management, Web Content Management, Marketing Strategy, Publicity, Content Strategy, Journalism, WordPress, Direct Marketing, Publishing, Trade Shows
Education
Florida International University 1996 — 2002
Bachelor of Arts, English
Norwegian Cruise Line January 2010 - Present
Norwegian Cruise Line February 2007 - February 2010
Norwegian Cruise Line February 2003 - February 2007
Norwegian Cruise Line November 2000 - January 2003
Skills
Negotiation, Purchasing, Logistics, Contract Management
Education
Florida International University 2009 — 2011
BS, Hospitality Management- Travel & Tourisms
Miami Dade College
AA, Hospitality Management- Travel & Tourisms
Th. Marthinsen Silversmiths, Norway May 2009 - Present
Chipotle Mexican Grill March 2007 - May 2009
Millennium Remodeling Services August 2005 - March 2007
A Taste of Europe March 2001 - August 2005
Baker Brothers American Deli June 2000 - March 2001
Barnes & Noble May 1998 - June 2000
American Airlines January 1995 - June 1998
DFW Hilton Hotel and Conference Center December 1990 - January 1994
Norwegian Cruise Line June 1981 - October 1989
Education
Florida International University 1986 — 1988
B.S., Hospitality Mngmt, Intl. business
University of Wisconsin-La Crosse 1984 — 1985
A.D., Business Administration
Office Depot April 2015 - Present
Norwegian Cruise Line September 2014 - January 2015
Innovent Solutions January 2014 - August 2014
Open English August 2013 - January 2014
Carnival Cruise Lines January 2013 - August 2013
Cross Country Home Services July 2012 - January 2013
Kaplan University May 2006 - May 2010
International Institute of Business Analysts (IIBA) May 2006 - January 2010
American Express August 2002 - October 2004
American Express August 2002 - April 2004
Skills
Higher Education, PL/SQL, Agile Methodologies, Business Analysis, MS Project, Microsoft SQL Server, Scrum, SQL, Software Development, Project Management, Visio, SharePoint, User Acceptance Testing, Databases, Software Documentation, Business Requirements, JavaScript, .NET, E-Learning, Web Applications, Access, Microsoft Office, Data Modeling, ASP.NET, Microsoft Excel, T-SQL, Waterfall, PowerPoint, Microsoft Word, Requirements Gathering, Project Planning, SDLC, Sitecore, IT Strategy, Enterprise Architecture, PMO, Quality Assurance, Analysis, Systems Analysis, Cross-functional Team..., Requirements Analysis, Change Management, C#, Zuora, Salesforce.com..., CRM, UML, Technical Design, Automation, Functional Requirements
Education
Florida International University 1994 — 1998
Bachelor of Science, Management Information Systems
Florida International University 1994 — 1998
Bachelor's degree, Management Information Systems, General
kaplan university
Wall Street English China November 2013 - April 2015
Florida International University September 2001 - April 2013
ExamSoft Worldwide, Inc. March 2011 - March 2013
ASK ME March 2009 - March 2011
Gaming Symbiote Podcast August 2009 - August 2010
Norwegian Cruise Line February 2008 - March 2009
Learning Today, Inc. June 2005 - February 2008
DragonFlyDF9Inc May 2006 - October 2007
The Answer Group August 2003 - January 2005
Skills
Dreamweaver, Photoshop, Flash, CSS, ActionScript, Microsoft Office, Premiere, Scripting, Microsoft Excel, Outlook, Adobe Bridge, Markup Languages, Web Design, Flash Animation, Visio, Microsoft Word, Copywriting, Technical Writing
Education
Florida International University 2000 — 2003
B.S., Computer Science
ITC Global August 2014 - September 2015
Globe Wireless June 2011 - August 2014
Spacenet March 2010 - June 2011
MTN Satellite Communications January 1997 - December 2008
Norwegian Cruise Line April 1987 - January 1997
Skills
Mergers, Satellite Communications, Satellite, Wireless, Telecommunications, VoIP, IP, Managed Services, Mobile Devices, GSM, Product Management, VSAT, Broadband, Integration, Contract Negotiation, New Business Development, Network Design, Business Strategy, WiFi, Product Development
Education
Florida Atlantic University 1986 — 1988
MBA, Finance
University of South Florida 1979 — 1983
Bachelors, Finance & Marketing (double major)
ADP Resource September 2009 - Present
Burger King Corporation September 2007 - September 2009
Automatic Data Processing, Inc. (ADP) August 2005 - September 2007
ADP TotalSource 2005 - 2007
Norwegian Cruise Line October 2000 - January 2001
N/A 2000 - 2000
Skills
Employee Relations, ADP Payroll, Benefits Administration, CRM, HRIS, Human Resources, Leadership, Legal Compliance, Onboarding, Outsourcing, Payroll, Personnel Management, Recruiting, Talent Management, HR Policies, Performance Management
Education
Florida International University 2005 — 2006
Master of Science in Human Resource Management
Florida International University 2001 — 2004
Bachelor's
Discovery Channel February 2015 - Present
Discovery Channel July 2005 - Present
PBS&J 2003 - 2005
Norwegian Cruise Line 2000 - 2002
MacCenter 1998 - 2000
Computer Village 1996 - 1998
Skills
Mac OS, Mac OS X Server, Mac OS X, Computer Hardware, Cisco IOS, Deployment, Mac, Apple, Apple Macintosh, Backup Solutions, Disaster Recovery, Disaster Preparedness, System Administration, Atempo Backup Solution, Signiant File Transfer, Telestream Desktop and..., Adobe Creative Suite, Xsan, Spectralogic Tape..., Citrix, Desktop Computers, Emergency Management, Networking, OS X, System Deployment, Technical Support, iPhone
Education
Florida International University
Business Administration
Miami Dade College
Business Administration
University of Central Florida
Apple Training Certification Classes
Eastside Orthodontics May 2015 - Present
Sm;)e Perfected July 2013 - April 2015
Norwegian Cruise Line August 2013 - 2013
Skills
Customer Service, Relationship Marketing, Customer Insight, Brand Management, Brand Awareness, Management, Leadership, New Business Development, Microsoft Office, Public Speaking, Sales, Social Media, Social Media Marketing, Social Networking, Sales Management, Public Relations, Customer Satisfaction
Education
Florida Atlantic University
Mass Communication/Media Studies
Outbox AXS LLC June 2015 - Present
Ticketmaster June 2011 - February 2015
Guitar Center 2010 - 2011
Youbet.com January 2009 - June 2010
The Walt Disney Company January 2003 - December 2007
MTV Networks 1997 - 2002
Federal Express 1994 - 1997
Norwegian Cruise Line 1990 - 1994
Skills
eCommerce, Technology, Online, Media, CFO, Public Speaking, SEC reporting, Mergers and Acquisitions, Mobile Commerce, Accounting, Information Technology, Cable Television, Distribution, Online Merchandising, Supply Chain Finance, Financial Planning and..., Strategic Planning, SVP Finance, Leadership Development, Cross-functional Team..., Business Valuation, Restructuring, Financial Modeling, Excel, PowerPoint, Online Advertising, E-commerce, Mergers, Microsoft Excel, SEC filings, Mergers & Acquisitions, Financial Analysis, Business Intelligence, Strategy, Financial Reporting, Management, Sarbanes-Oxley Act, Finance, Digital Media, Executive Management, Process Improvement, Leadership, Budgets, Analysis, Business Strategy, Business Development, Strategic Financial..., New Business Development, Merchandising, Supply Chain
Education
Florida International University
Bachelors
Florida International University - College of Business Administration
MBA
Boca Beauty Academy June 2014 - Present
Carnival Cruise Lines 2013 - May 2015
CHG August 2012 - January 2013
Kforce Technical Staffing September 2011 - May 2012
Norwegian Cruise Line October 2009 - July 2011
Enterprise Rent-A-Car September 2007 - October 2010
Skills
Online Advertising, Customer Retention, Account Management, Customer Service, Marketing, Sales, Vendor Relationships, Temporary Staffing, Recruiting, Direct Sales, Selling, Product Marketing, New Business Development, CRM, Leadership, Cold Calling, Sales Management, Business Development, Salesforce.com, Customer Satisfaction, Team Building, Sales Process, Social Networking, B2B, Building Relationships, Social Media, Management, Lead Generation, Training, Coaching, Social Media Marketing, Talent Acquisition, Outlook, Sales Operations, Contract Negotiation, Interviews
Education
Boca beauty academy 2014 — 2015
Cosmetology, Barber/Styling, and Nail Instructor
Florida Gulf Coast University 2003 — 2007
BA, Public Relations/Marketing
Newsmax Media, Inc. January 2014 - Present
Norwegian Cruise Line September 2012 - January 2014
Victory Marketing Agency September 2011 - March 2012
Orange Bowl Committee and Discover Orange Bowl December 2011 - January 2012
Charlotte Stone Crabs, Single A Minor League Affiliate to MLB Tampa Bay Rays April 2011 - July 2011
The Beach Channel April 2010 - August 2010
Miller's Ale House December 2009 - June 2010
MZM Productions April 2009 - August 2009
Skills
Social Media Marketing, Marketing, Customer Service, Advertising, Social Media, Sales, Social Networking, Online Advertising, Spanish, Facebook, Marketing Communications, Email Marketing, Leadership, Hospitality, Microsoft Office, CRM, New Business Development, Empathy with customers,..., Customer Relations, Determined and driven..., Direct Sales, Microsoft Excel, Training, Eye, Imagination, Food Quality, Online News, Local Government, Food & Drink, Voter Contact, Pen, Electoral Politics, Government Relations, Lifestyle, Open-minded creativity..., Bilingual-Spanish
Education
Florida Gulf Coast University 2008 — 2012
Bachelor of Arts (BA), Management
Ecole Superiere de Commerce Et Management, Tours, France 2011 — 2011
Summer Semester Abroad, European Marketing and Global Leadership, College Senior
Archbishop McCarthy
Documation January 2013 - Present
Norwegian Cruise Line December 2010 - January 2013
Norwegian Cruise Line August 2010 - December 2012
Skills
Sales, Customer Satisfaction, Marketing, Public Relations, Travel, Customer Service, Negotiation, Sales Management, Account Management, Cold Calling, Hospitality, Hotels, Leadership, PowerPoint, Microsoft Word, Training, Microsoft Excel, Microsoft Office, Strategic Communications, Social Media Marketing, Team Building
Education
Florida Atlantic University 2006 — 2010
Bachelor's degree
Norwegian Cruise Line March 2008 - Present
Carnival Cruise Lines January 2006 - February 2008
Carnival Cruise Lines January 2004 - January 2006
Skills
Sales, Sales Management, Leadership, Salesforce.com, Time Management, Direct Sales, Travel, Cruise Lines, Psychology, Innovation, Cruises, Hospitality, Tourism, Leisure, Vacation, Sales Operations, Tour Operators, Management, Leisure Travel, Customer Satisfaction, Customer Retention, Business Travel, CRM, Hotel Booking, Incentive Travel, Online Travel, Travel Management, Incentives, Adventure Travel, Sabre, Travel Planning, Yield Management, Amadeus, Hotels, Hospitality Industry
Education
Florida International University 1996 — 1999
Bachelor of Science (B.S.), Psychology
Norwegian Cruise Line May 2015 - Present
World Emblem August 2012 - May 2015
Taverna Opa Restaurant 2010 - 2012
Costco Wholesale March 2006 - July 2010
Skills
Marketing, Event Management, Event Planning, International Marketing, Marketing Management, Brand Management, Global Marketing, Direct Marketing, Multi-channel Marketing, Market Planning, Digital Marketing, Integrated Marketing, Email Marketing, Hospitality, Marketing Research, Business Development, International Business, New Business Development, Sales, Brand Development, Business Planning, Business Strategy
Education
Florida International University 2009 — 2012
Bachelor's degree, International Business, 3.4 GPA
Miami Coral Park Senior High 1999 — 2003
High School Diploma
Norwegian Cruise Line August 2015 - Present
Zeta Beta Tau Fraternity: Eta Rho Chapter April 2014 - Present
FIU Student Government Association May 2015 - August 2015
Chase August 2013 - August 2015
Zeta Beta Tau: Eta Rho Chapter May 2013 - April 2014
Zeta Beta Tau: Eta Rho Chapter August 2012 - April 2014
Somerset Academy Charter Schools August 2012 - June 2013
Primerica Financial Services April 2012 - September 2012
Flagship Cinemas December 2011 - July 2012
Skills
Event Planning, PowerPoint, Public Speaking, Time Management, Customer Service, Microsoft Office, Microsoft Word, Social Media, Leadership, Microsoft Excel, Event Management, Spanish, Teamwork, Fundraising, Research, Marketing, Staff Development, Teaching, Budgets, Public Relations, Team Leadership, Community Outreach, Social Networking, Management, Facebook, Social Media Marketing, Marketing Strategy, Risk Management, English, Customer Satisfaction, Strategic Planning, Nonprofits, Project Management, Recruiting, Sponsorship, Coaching, Online Marketing, Team Building, Strategy, Outlook, Hospitality, Communication, Finance, Entrepreneurship, Hospitality Management, Financial Analysis
Education
Florida International University 2012 — 2016
Bachelor's Degree, Hospitality Administration/Management, Senior
Robert Morgan Educational Center 2009 — 2012
High School Diploma, Veterinary Medicine
Memorial Healthcare System 2010 - 2014
Norwegian Cruise Line May 2006 - January 2010
Skills
Insurance, Health Insurance, Finance, Customer Service, Microsoft Excel, Microsoft Word, Microsoft Office, Epic Systems, MAPS, Research, Outlook
Education
Florida Atlantic University 2014 — 2016
Bachelor's Degree
Broward College
Associate of Arts (A.A.)
The Walt Disney Company 2013 - 2014
LNR Property LLC 2012 - 2013
Robert Half Management Resources, Spherion, Mergis 2007 - 2012
AutoNation 2004 - 2007
Norwegian Cruise Line 2003 - 2004
Various - Thru Robert Half Management Resources, Spherion 2002 - 2003
PwC 2000 - 2001
Citi 1998 - 2000
Skills
Tax, Accounting, General Ledger, Corporate Tax, Financial Reporting, Financial Analysis, US GAAP, Due Diligence, GAAP, Account Reconciliation, Financial Accounting, Financial Statements, Variance Analysis, Consolidation
Education
Florida Atlantic University 2007 — 2008
Forensic Accounting, 4.0
Youngstown State University
Bachelor's Degree, Accounting
Gables Motorsports May 2007 - September 2009
Norwegian Cruise Line June 2004 - May 2005
Skills
Leveraged Finance, Sales Management, Data Reconciliation, Accounting, Sales, Finance, Management, Managerial Finance
Education
Florida International University 2015 — 2016
Accounting
Miami Dade College 2004 — 2005
Associate's Degree, Business Administration and Management, General
Marquette High School 2000 — 2001
Diploma
Coral Gables Senior High 1997 — 2000
Carnival Cruise Line August 2013 - August 2015
Hard Rock International February 2012 - July 2013
Clevelander Hotel 2010 - February 2012
Carnival Cruise Lines 2010 - 2010
China Grill Management February 2008 - April 2009
Norwegian Cruise Line April 2006 - May 2007
The National Hotel August 2004 - February 2006
Royal Caribbean International 1998 - 2002
Skills
Food & Beverage, Hotels, Micros, Hospitality Industry, Restaurants, Customer Satisfaction, Hospitality, Food, Banquets, Resorts, Restaurant Management, Tourism, Training, Hospitality Management, Pre-opening, Fine Dining, Budgets, Cost Control, Management, Revenue Analysis, Menu Development, Catering, Income Statement, Hotel Management, Banquet Operations, Cuisine, Culinary Skills, Front Office, Leadership, Menu Costing, Pre-opening experience, Property Management..., Rooms Division, Wine, Yield Management, Customer Service, Event Management, Sales, Cruises, Guest Service Management, Travel Management, Leisure, MICROS, Sales Management, P&L, Event Planning, Hotel Booking, Opening Hotels, Team Building, Hiring
Education
Johnson & Wales University - Miami 1999 — 2002
Bachelor’s Degree, Hotel Management, Food & Beverage
Florida International University 1998 — 2000
Associate of Arts (A.A.), Hotel, Motel, and Restaurant Management
Amadeus July 2005 - Present
Norwegian Cruise Line 2008 - 2014
Equinoxxe 2000 Consulting Inc. January 1994 - December 2005
RCCL 1997 - 2004
Keane 1993 - 1993
Skills
Travel Management
Education
Florida International University 2001 — 2004
Master of Science Hospitality Management, Travel & Tourism Management
Universidad Complutense, Campus de Somosaguas, Madrid Espana 1977 — 1981
Bachelor's Degree, Psychology in Clinical & Industrial Management
Norwegian Cruise Line Market Development ManagerThe Coca-Cola CompanyJuly 2014 - December 2014
MedMassager February 2006 - June 2014
Norwegian Cruise Line September 1997 - October 2000
Skills
Great Organizer, Great Motivator, Great communications..., Great eye for detail, Customer Retention, Customer Engagement, Customer Satisfaction, Sales Presentations, Overcome Obstacles, Direct Sales, Strategic Planning, Goal Oriented, Computer Proficiency, Employee Training, Customer Product..., Trade Shows, Event Planning, Event Management, Corporate Events, Translation, Bilingual, Resourceful..., Great Personality, Sales Operations, Sales, Retail Sales, Merchandising, International Sales, Time Management, Planograms, Always Punctual, Friendly Personality, Motivated self-starter, Building Relationships, Dependable Team Player, Highly motivated..., Highly detail oriented, Organized Multi-tasker, Inventory Management, Self-driven, Product Knowledge, Team-oriented, POS, Goal-driven leader, Driving Results, Merchandise Planning, Store Operations, Business Development
Education
Florida International University 1993 — 1993
English As a Second Language Program
Technological School/University of Santiago Chile 1987 — 1991
Performance Food Group December 2013 - Present
P&L Business Solutions November 2012 - November 2013
Norwegian Cruise Line August 2010 - November 2012
Norwegian Cruise Line May 2009 - May 2010
Walt Disney World February 2008 - June 2009
Skills
Cruises, Advertising, CRM, Customer Service, Event Management, Customer Satisfaction, Customer Retention, Direct Sales, Tourism, Selling, Hospitality, Hotels, Front Office, Travel Management, Business Excellence, internet research, Vacation, Marketing Strategy, Management, Sales, Online Research, Marketing, Public Relations, Food, Hospitality Industry, Account Management, New Business Development, Sales Management
Education
Florida International University
Public Relations, Advertising, and Applied Communication
Miami Dade College
Associate's degree, MIami Dade College
Miami Dade College
AA, Social Work
Apple 2015 - Present
Norwegian Cruise Line July 2014 - September 2014
APAC Customer Services October 2013 - December 2013
Avon July 2013 - October 2013
Self Employed/Private August 2012 - January 2013
FIU Go Green Team February 2012 - February 2012
North Carolina School Community Health Alliance September 2009 - January 2011
Washington County Board of Elections November 2010 - November 2010
Skills
Writing, Microsoft Office, Appleworks, Mac OS X, Windows & Mac operating..., iWork, Communication, Eye for Details, Networking, Problem Solving, Project Planning, Mental Health, Mentoring, Mental Illness, Behavior Modification
Education
Guilford Technical Community College 2013 — 2015
Associate of Science (A.S.), Biology, General
Florida International University 2011 — 2012
Creswell High School 2007 — 2011
HS Diploma
Study Group 2015 - Present
Global Consultant and Project Manager 2008 - Present
Republica, LLC 2013 - 2014
Norwegian Cruise Line 2010 - 2013
DDB 2006 - 2009
Crispin Porter + Bogusky July 2006 - September 2006
Contiki Holidays 2005 - 2006
Clarke Advertising and Public Relations May 2005 - August 2005
Shirley/Hutchinson Creativeworks January 2005 - May 2005
Restoration Hardware 2001 - 2004
Education
Florida International University
Master of Science (MS)
University of South Florida
Bachelor's Degree
The Wedding Planning Institute
Certificate
Norwegian Cruise Line January 2014 - Present
Norwegian Cruise Line June 2011 - Present
Hilton Worldwide 2004 - May 2011
Smart Travel 2001 - 2003
Leisureplanet.com 1999 - 2001
Skills
Cruise Lines, Strategy, International Sales &..., Motivational Speaking, Conference Speaking, Leadership, Sales & Marketing..., Sales Strategy, Marketing, Business Development, Social Media, Management, Sales, Sales Management, Training, Advertising, Marketing Management, Tourism, Public Speaking, Hospitality, Brand Management, Strategic Planning, Marketing Strategy, Sales Operations, Contract Negotiation, E-commerce, Strategic Partnerships, Event Management, Online Marketing
Education
Jones International University 2009 — 2011
Master of Business Administration (M.B.A.), Global Enterprise Management (Marketing concentration), Summa Cum Laude
Syracuse University 1994 — 1995
Study Abroad, Study Abroad Program
Southern University and Agricultural and Mechanical College at Baton Rouge 1991 — 1995
Bachelor of Arts, Broadcast Journalism
Florida International University
Leadership Academy Certification, Leadership Academy
SLO March 2015 - Present
Microsoft October 2009 - February 2015
Microsoft April 2006 - October 2009
Husky Injection Molding Systems January 2004 - April 2006
PRG Schultz May 2003 - December 2003
Norwegian Cruise Line March 1999 - August 2001
Samsung Electronics June 1997 - March 1999
Skills
Software Licensing, Privacy Law, Sarbanes-Oxley Act, Licensing, Intellectual Property, Risk Management, Program Management, Internal Audit, Process Improvement, Corporate Law, Analysis, Management, Business Intelligence, Outsourcing, Cross-functional Team..., Team Leadership, Security, Cloud Computing, Business Analysis
Education
Penn State University 2001 — 2003
Master of Business Administration (M.B.A.), Accounting and Finance
Florida International University 1999 — 2001
Master of Accounting, Accounting and Finance
University of Florida 1995 — 1997
Bachelor's degree, Accounting and Finance
Norwegian Cruise Line Chairman & Marketing DirectorDream XDecember 2013 - Present
Norwegian Cruise Line November 2012 - Present
Skills
My skills would be:..., Marketing, Event Planning, Customer Service, Event Management, Budgets, Spanish, Social Media, Public Relations, Social Media Marketing, Social Networking
Education
Florida International University 2015 — 2019
Bachelor of Science (B.S.), Criminal Justice/Law Enforcement Administration
Florida International University 2013 — 2016
Bachelors in Science, Student at Florida International University School of International and Public Affairs, 3:00
Royal Caribbean Cruises, Ltd. February 2014 - Present
TracFone Wireless April 2012 - March 2014
TracFone Wireless October 2010 - April 2012
ABB July 2010 - October 2010
Norwegian Cruise Line November 2009 - July 2010
North American Van Lines February 2008 - November 2009
Tecnoquímicas S.A July 2007 - December 2007
Skills
Project Management, Multitasking Skills, MS Project, Team Leadership, Corporate Communications, Bilingual Proficiency, Strategic Planning, Capital Budgeting, Interpersonal..., Problem Solving, Business Decision Making, Scope Management, Job Scheduling, Project Planning, Time Management, Defect Tracking, Project Tracking, Emotional Intelligence, Organization &..., Project Portfolio..., Software Documentation, Microsoft Project, Business Analysis, Telecommunications, Vendor Management, Leadership, Management, Process Improvement, Testing, Visio
Education
Florida International University 2008 — 2010
Master of Science, Engineering Management
Universidad ICESI 2003 — 2008
Bachelor of Science (BS), Industrial Engineering
Norwegian Cruise Line May 2015 - Present
88 Homes, LLC January 2010 - May 2015
Servcor International, Inc. 2007 - December 2013
Lapolla Ind Inc 2001 - 2007
Dade County Federal Credit Union 2004 - 2006
Skills
Market Research, Product Development, Marketing, Executive Management, Budgets, Marketing Strategy, Go-to-market Strategy, Management, Business Planning, Marketing Management, Entrepreneurship, Trade Shows, Product Marketing, Customer Experience, Multi-channel Marketing, Government Contracting, Green Building, Building Relationships, Construction Management, Building Materials, Pricing, Organizational..., Culture Change, Contractor Management, Weatherization, Spray Foam Insulation, Roofs, Roof Coatings, Waterproofing, Affordable Housing, Healthcare Facilities..., Lean Construction, Flat Roofing, Steel Buildings, Cross-functional Team..., Facility Master Planning, Facilities Management, International Project..., International Logistics, Destination Management, Whole House Renovations, General Contracting, Contracting Officer...
Education
Florida International University 1994 — 2000
Bachelor of Science (B.S.)
Christopher Columbus HS, Monsignor Edward Pace HS, Immaculate Conception School- Miami, FL 1988 — 1994
Miami-Dade County June 2014 - Present
Norwegian Cruise Line May 2002 - June 2014
Norwegian Cruise Line 2009 - 2012
Norwegian Cruise Line 2004 - 2009
Norwegian Cruise Line 2002 - 2004
Beber Silverstein & Partners 2000 - 2002
National Lithographers 1999 - 2000
Reader's Digest 1996 - 1999
LDC Graphics 1994 - 1996
Graphics Production Corp. 1991 - 1994
Skills
Print Management, Print Production Process, Direct Mail, Digital Printing, Digital Media, Budget Estimating, Color Specialist, Marketing, Direct Marketing, Advertising, Account Management, Brochures, Graphic Design, Logistics, Catalogs, Marketing Management, Marketing Communications, Email Marketing, Leadership, Trade Shows, Integrated Marketing
Education
Florida International University
Accounting and Finance
iMedia Conference, 2010
iMedia Conference, 2011
Scheck Hillel Community School May 2014 - Present
University of Miami May 2013 - May 2014
Norwegian Cruise Line May 2012 - May 2013
The Moya Group January 2010 - April 2010
Florida House of Representatives October 2008 - April 2009
Skills
Marketing Communications, Computer Proficiency, Writing, Political Communication, Project Management, Multitasking Skills, High Stress Environment, Versatility, Leasing, Lobbying, Company Secretarial Work, Group Work, Organizational..., Passion to Succeed, Political Campaigns, Project Planning, Research, Coordination, Business Development, Management, Editing, Marketing
Education
Florida Atlantic University 2015 — 2017
Master of Accounting, Forensic Accounting
Florida State University 2008 — 2012
Bachelor of Arts (B.A.), Literature
Royal Caribbean Cruises, Ltd. March 2015 - Present
Royal Caribbean Cruises, Ltd. November 2013 - Present
Fusion, ABC-Univision Joint Venture January 2013 - November 2013
Norwegian Cruise Line October 2011 - January 2013
Dade County Federal Credit Union February 2009 - September 2011
Royal Caribbean International June 2010 - July 2010
Yucky Music Inc. 2008 - October 2009
Universal Music Group April 2009 - August 2009
Batanga February 2009 - April 2009
Sony BMG January 2008 - May 2008
Skills
Computer Literate, Internal Communications, Communication Written, Online Advertising, Human Resources, Music Licensing, Event Planning, Research, Payroll, Social Media Marketing, Entertainment, Social Networking, Social Media, Event Management, Marketing, Public Relations, Marketing Communications, Advertising, Marketing Strategy, Business Networking, Blogging, Business Development, Brand Management, Online Marketing, Recruiting, Interviews, Editing, Music, Corporate Communications, Video, Sound, Film, Employee Benefits, Broadcast, Customer Service, Succession Planning, Strategic HR, Hiring, Onboarding, Employee Relations, Sourcing, Leadership, Organizational..., Personnel Management, Strategy, Deferred Compensation, Screening, Applicant Tracking..., HRIS, PeopleSoft
Education
Florida International University 2012 — 2012
Master's of Science, Human Resources Management
Florida International University 2006 — 2011
Bachelor's in Communications, Advertising
Travel Advantage Network April 2015 - May 2015
Norwegian Cruise Line January 2014 - December 2014
Resorts World Bimini September 2013 - January 2014
Florida International University August 2011 - May 2013
Royal Caribbean Cruises, Ltd. June 2010 - August 2011
Ultimate Sports Institute September 2009 - August 2011
Skills
Event Management, Public Relations, Leadership, Fundraising, Event Planning, Marketing, Recruiting, Management, Program Management, Budgets, Human Resources, Time Management, Customer Service, Hotels, Spanish, Microsoft Office, Analysis, Sales, Programming, Crisis Management, Strategy, Leadership Development, Nonprofits, Social Networking, Newsletters, Hospitality, Office Management, Research, Public Speaking, Social Media Marketing, Brand Development, Community Outreach, Communication, Intrapersonal Skills, Hospitality Management, Project Planning, Training, Outlook, Volunteer Management, Marketing Communications, PowerPoint, Facebook, Coordinating Events, Microsoft Excel, Social Media, Teamwork, Microsoft Word, Student Leadership, Team Leadership
Education
Florida International University 2009 — 2013
Bachelor's Degree, Hospitality Administration/Management, 3.45
Cypress Bay High School 2005 — 2009
High School
Norwegian Cruise Line May 2015 - Present
Norwegian Cruise Line August 2012 - Present
Norwegian Cruise Line May 2011 - August 2012
Infectious Disease Physicians, P.A. August 2007 - May 2011
Skills
Recruiting, PeopleSoft, New Hire Orientations, Outlook, Microsoft Excel, Training, Employee Training, Human Resources, Bilingual, Microsoft Word, Microsoft PowerPoint, Problem Solving, Organization, 401k, ESPP, Employee Stock Options, Compensation & Benefits
Education
Florida International University 2004 — 2009
Bachelor of Business Administration (B.B.A.), Human Resources Management
Norwegian Cruise Line Holdings July 2015 - Present
Norwegian Cruise Line August 2013 - Present
Brightstar Corp. May 2012 - February 2013
Bupa Worldwide - Latin America Headquarters February 2011 - May 2012
Norwegian Cruise Line June 2005 - February 2011
Independent October 2001 - August 2003
Vignette October 2000 - October 2001
Procter & Gamble December 1994 - March 1998
Skills
Talent Management, Organizational..., Performance Management, Instructional Design, Performance Appraisal, 360 Feedback, Human Resource..., Talent Acquisition, Leadership Development, Onboarding, Recruiting, Training, New Hire Orientations, Management Development, Training Delivery, Training Facilitation, Workforce Planning, Business Development, Personnel Management, Leadership, Business Process..., Succession Planning, Employee Engagement, Management, Program Management, Executive Coaching, Consulting, Employee Training, Staff Development, Strategy, Career Development, Performance Improvement, Workshop Facilitation, Interviews, Cross-functional Team..., Organizational..., Employee Relations, Human Resources, Captivate
Education
Florida International University
MS Human Resources Development
Universidad Católica Andrés Bello
Certification in Organizational Development
Universidad Metropolitana (VE)
BA Education, Education in Modern Languages
Norwegian Cruise Line July 2008 - Present
Delta Airlines August 1993 - January 2005
Skills
Travel Management, Hospitality Industry, Tourism, Travel Planning, Hotels, Hotel Management, Hospitality, Leisure Travel, Leisure, Cruises
Education
Florida International University
Hospitality Administration/Management
Kingsborough Community College
Associate of Arts and Sciences (AAS), Tourism and Travel Services Management
Ultimate Software September 2014 - Present
Norwegian Cruise Line May 2014 - September 2014
KPMG US October 2013 - May 2014
KPMG US August 2011 - October 2013
Florida International University - University Technology Services (UTS) October 2007 - August 2011
Florida International University - University Technology Services (UTS) March 2006 - December 2007
Skills
Active Directory, Norton Ghost, SharePoint, Visio, Windows 7, BMC Remedy, Access, Systems Analysis, Windows Server, Security, System Administration, ITIL, Business Analysis, Windows, Microsoft SQL Server, HTML, Business Intelligence, Mac OS X, Data Analysis, Microsoft Office, Network Administration, Information Technology, Technical Support, OS X, Troubleshooting, Help Desk Support
Education
Florida International University - College of Business Administration 2009 — 2009
Masters of Science, Management Information Systems
Florida International University 2004 — 2007
BA, Management Information Systems
College Of The Bahamas 2002 — 2004
Associate of Arts (AA), Computer Information Systems
Temple Christian
3DSysTech, LLC November 2014 - Present
Imaging101, Inc. November 2002 - Present
P.C. Networks, Inc. 1983 - Present
National Business Consultants 1983 - 1983
Norwegian Cruise Line 1980 - 1983
Financial Processors, Inc. (FPI) 1977 - 1980
Skills
Systems Analysis, Software Development, Software Design, Document Imaging, Document Management, Enterprise Software, Enterprise Content..., SaaS, Integration, Software Consulting, Cloud Computing, Custom Software..., Software Project..., Software Implementation, Professional Services, Mobile Applications, Visual Basic, VB.NET, WinForms, Visual Basic 5.0/6.0, Solution Selling, Strategic Partnerships, System Architecture, Product Management, Business Process, Application Architecture, Business Analysis, Consulting, Visual Studio, Solution Development, C#, Management, Security, Business Intelligence, Strategic Alliances, Enterprise Architecture, Agile Project Management, Software Industry, Go-to-market Strategy, Executive Management, Strategic Planning
Education
University of Miami 1977 — 1980
Balboa High School
Balboa High School
Florida International University
Miami Dade College
Norwegian Cruise Line July 2014 - Present
Norwegian Cruise Line October 2013 - July 2014
Mobile Media Cellular Corp. December 2003 - September 2012
Skills
Customer Service, Inventory Control, Customer Satisfaction, Management, Store Management, Retail, Strategic Planning, Team Leadership, Project Management, Event Management, Inventory Management, Loss Prevention, Merchandising, Profit, Sales, Start-ups, Customer Experience, Employee Training, Hiring, New Business Development, Sales Management, Training, Visual Merchandising, Team Building, Tourism, Budgets, Business Analysis, Hospitality, Leadership, Operations Management
Education
Florida International University
Master of Science, Information Technology
Florida International University
Bachelor of Business Administration, Management Information Systems
Florida International University
Certificate, Business Intelligence
Florida International University
Certificate, Project Management
Norwegian Cruise Line Personal Vacation Consultant/ Regent Seven Sea Cruises/ Oceania CruisesOceania Cruises2011 - 2014
Education
Florida International University
Bachelor's Degree
UFC GYM April 2015 - Present
Expedia CruiseShipCenters December 2014 - Present
Chungs Taekwondo Academy January 2000 - Present
Norwegian Cruise Line August 2014 - November 2014
Carnival Cruise Lines August 2013 - August 2014
Red Ventures August 2012 - August 2013
Miami Martial Arts July 2009 - July 2012
All Stars child development center April 2009 - July 2012
Chungs Taekwondo Academy January 1995 - July 2012
ATA Blackbelt Academy January 2000 - January 2006
Skills
Advertising, Sports, Martial Arts, Business Planning, Marketing, New Business Development, Business Strategy, Public Relations, Social Media Marketing, Social Media, Coaching, Online Advertising, Public Speaking, Strategic Planning, Karate, Negotiation, Customer Service, Microsoft Office, Online Marketing, Social Networking, Brand Development, Sales, Sales Management, Sales Operations, Event Planning, Event Management, Corporate Events, Phone Etiquette, Event Photography, Security, Physical Security, Security Operations, Personal Training, Fitness Training, Private Events, Martial Arts Instruction, Sword Fighting, Music Lover, Hip Hop, Body Massage, Guarding, Project Management, Project Planning, Leisure Travel, Travel Planning, Travel Photography, Adventure Travel
Education
Johnson & Wales University 2011 — 2013
Associate's degree, Culinary Arts/Chef Training
Florida International University 2000 — 2010
Associate's degree, Business Administration and Management, General
ERFreeman & Associates July 2014 - Present
Royal Caribbean Cruises, Ltd. February 2013 - June 2014
Azamara Club Cruises January 2012 - February 2013
ResidenSea - The World 2004 - November 2010
ResidenSea - The World 2001 - 2004
Management Advisory Services 1996 - 2001
Royal Caribbean International 1994 - 1996
Norwegian Cruise Line 1992 - 1994
Royal Viking line 1984 - 1992
NCL 1981 - 1984
Skills
Tourism, Strategic Planning, Management, Cruises, Hotels, Project Planning, Hospitality, Revenue Analysis, Maritime Operations, Hospitality Industry, Destination Events, Resorts, Operations Management, Incentives, Tour Operators, Marketing, Customer Satisfaction, Leisure, Hospitality Management, Travel Management, Vacation, Leadership, Leisure Travel, Hotel Management, Negotiation, Strategy, Event Management, Logistics, Event Planning, Budgets, Public Relations
Education
Florida International University 1983 — 1985
Master of International Business, International Business
University of Florida 1974 — 1977
BSBA, Accounting
Young & Rubicam March 2014 - Present
Covidien, Latin America January 2008 - February 2014
Norwegian Cruise Line April 2006 - January 2008
Spinal Cord Living-Assistance Development October 2004 - April 2006
Skills
Accounting, Forecasting, SOX, PeopleSoft, Essbase, Microsoft Excel, Visual Basic, Account Reconciliation, Hyperion Enterprise, Business Intelligence, Variance Analysis, Sarbanes-Oxley Act, Finance, JD Edwards, Management, Analysis, Budgets, Business Analysis, ERP, Hyperion
Education
Florida International University 2010 — 2012
MBA, Master of Business Administration
Florida International University 2000 — 2004
Bachelor’s Degree, Business Administration; Finance
Belen Jesuit Prep School 1994 — 2000
High School, High School
Vobile, Inc September 2015 - Present
Rentrak November 2013 - August 2015
Rentrak February 2013 - November 2013
Romancing the Light February 2009 - December 2012
Norwegian Cruise Line October 2009 - November 2010
ILM August 2008 - January 2009
Kids In Distress 2009 - 2009
Sententia Entertainment September 2005 - February 2008
Freelance 2007 - 2008
Skills
Product Demonstration, Training, Client Relations, Film, Visual Effects, Post Production, Film Production, Advertising, Television, Feature Films, Editing, Event Management, Final Cut Pro, Video Production, Project Coordination, Photoshop, Producing, Commercials, Production Managment, FileMaker, Social Media Marketing, Marketing, Production Management
Education
Florida Atlantic University 2010 — 2012
Bachelor of Arts (B.A.)
Temple University 2003 — 2005
Health Choice Network, Inc. September 1997 - Present
Health Choice Network, Inc. September 1997 - Present
Radio Disney August 2007 - December 2014
Norwegian Cruise Line 2000 - 2001
Skills
Social Media Marketing, Project Planning, Process Improvement, Microsoft Office, Event Planning, Project Management, Customer Service, Entertainment, Event Management, Sales, Strategic Planning, Budgets, Public Relations, Advertising, Management, Leadership
Education
Florida International University 1996 — 1998
Finance, General
International Fine Arts College 1987 — 1989
Merchandising
Florida International University - College of Business
Carnival Cruise Lines December 2010 - Present
Direct Services, Inc August 2009 - December 2010
Norwegian Cruise Line August 2007 - August 2009
HomeBanc Mortgage 1999 - 2007
Skills
Expert SAS programming..., Fluent in Spanish, Excellent presentation..., Ability to conduct...
Education
Florida Atlantic University
Norwegian Cruise Line October 2004 - Present
KPMG January 2002 - October 2004
Skills
Certified Fraud Examiner, SOX, Certified Internal..., Internal Audit, Internal Controls, Risk Assessment, IT Audit, Fraud Investigations, Big 4, Risk Management, Report Writing, Accounting, Sarbanes-Oxley Act, Fraud
Education
Florida International University - College of Business 2002 — 2003
Masters, Accounting
Florida International University 1998 — 2001
Bachelors, Accounting
MGF Consulting August 2008 - Present
Pomp Agency 2009 - Present
Seabourn Cruise Line 2010 - 2011
Norwegian Cruise Line January 2003 - August 2008
RCI 1991 - 2001
Skills
Loyalty Programs, Email Marketing, Direct Marketing, Online Advertising, Integrated Marketing, Market Planning, Copywriting, Marketing, Tourism, Marketing Strategy, Social Media Marketing, Social Media, Leadership, Direct Mail, Strategy, Online Marketing, Sales, Management, Digital Marketing, Marketing Communications
Education
Florida International University
University of Florida
Norwegian Cruise Line May 2006 - March 2013
CVG International America, Inc. September 1995 - April 2005
Skills
Marine Engineering, Purchasing, Shipping, Maritime, Norwegian, Strategic Planning, Management, Procurement, Supervisory Skills, Budgets, International Shipping, Yachting, Contract Negotiation, Forecasting, Negotiation, Transportation, Sales Management, Hotels, Logistics, Ports, Operations Management, ISM, Hospitality, Ships, Maritime Operations, Shipbuilding, Pricing, Sailing, Boat, Navigation, Vessels, Marine Operations, Diesel Engine, Tanker, Ship Management, Diesel, Marine Industry, Engineering, Pumps, Inspection, Safety Management..., Shipyards, Naval Architecture, Cruises, Offshore Drilling, Sourcing, Electricians, Air Compressors, Boilers, Global Sourcing
Education
Florida International University 1986 — 1993
BS, Mechanical Engineering, Graduating Grade 3.0
Miami Beach Sr. High 1980 — 1982
Graduating Grade 3.5
Meritas - your gateway to quality legal service worldwide July 2011 - Present
Bilzin Sumberg October 2010 - July 2011
TerraLex July 2002 - October 2010
City of Coral Gables - Parks & Recreation Department 1997 - 2002
Blaire & Cole P.A. 1995 - 1997
Norwegian Cruise Line 1994 - 1995
Skills
Public Relations, Corporate Communications, Event Planning, Marketing Strategy, Marketing Communications, Media Relations, Marketing, Advertising, Social Networking, Business Development, Graphic Design, Email Marketing, Social Media, Direct Marketing, Fundraising, Brand Development, Direct Mail, Press Releases, Social Media Marketing, Website Development, Business Strategy, Online Marketing, Newsletters, Internal Communications, Integrated Marketing, Event Management, Sponsorship, Strategic Communications, Legal Marketing, Market Research, Brand Management, Marketing Management, Corporate Branding, Market Planning, Online Advertising, Trade Shows
Education
Florida International University 2000 — 2002
Bachelor of Science, Mass Communications - Public Relations
Florida International University - College of Business 1998 — 2000
Marketing
GMA
Norwegian Cruise Line April 2013 - April 2015
Burson-Marsteller July 2010 - March 2013
Circle of One Marketing January 2008 - March 2010
American Red Cross of Greater Miami and The Keys September 2007 - December 2007
Skills
Media Relations, Social Media Marketing, Event Planning, Copy Editing, Research, Brand Marketing, Crisis Communications, Strategic Alliances, Corporate Communications, Press Releases, Copywriting, Marketing, AP Style, Public Relations, Newsletters, Social Media, Strategic Communications, Publicity, Editorial, Web Content
Education
Florida International University 2005 — 2009
B.S., Public Relations
Florida International University 2005 — 2009
Bachelor of Science (B.S.), Mass Communication/Media Studies
Norwegian Cruise Line August 2008 - Present
BankAtlantic March 2002 - May 2008
Southern Fragrance Company January 1997 - February 2002
Education
Florida Atlantic University 1986 — 1988
BA, Business Administration
Norwegian Cruise Line January 2015 - Present
Avoya Travel December 2008 - January 2015
Royal Caribbean International 2004 - 2007
Carnival Corporation 1999 - 2002
Enterprise Rent-A-Car 1995 - 1999
Skills
Customer Service, Sales, Tourism, Cruise Lines, Cruises, Customer Satisfaction, Event Management, Hospitality, Luxury Cruise, Marketing, Sales Management, Travel Arrangements, Travel Management, Account Management, Business Travel, Hotels
Education
Florida International University 1995 — 1997
Bachelors, Elementary Education
Miami Dade College 1991 — 1995
AA, Elementary Education
Amadeus North America INC July 2015 - Present
Farelogix 2008 - July 2015
Norwegian Cruise Line 2007 - 2008
Electronic Data Systems 2005 - 2007
System One/Amadeus 1987 - 2005
Eastern Airlines, Inc. 1979 - 1987
Skills
E-commerce, Program Management, Product Management, Business Analysis, Quality Assurance, Airlines, Requirements Analysis, Team Leadership, Software Project..., Project Planning, Business Travel, Customer Service, IT Strategy, Management, Software Documentation, Process Improvement, Project Management, Travel Technology, Travel Management, Strategic Partnerships, Business Development, Requirements Gathering, Integration, Team Building, Agile Methodologies, Analysis, Business Intelligence, Business Process..., Business Strategy, CRM, Call Centers, Change Management, Contract Negotiation, ITIL, MS Project, Leadership, Operations Management, Outsourcing, PMO, PMP, Project Portfolio..., SDLC, SharePoint, Software Development, Strategy, Team Management, Testing, Vendor Management, Visio, XML
Education
SoftKey’s Project Management University #2254, 2013 2013 — 2013
Project Management
American Software Testing Qualifications Board, INC 2008 — 2008
Certified Tester Foundation Level (CTFL), Software Testing
Scrum Alliance 2008 — 2008
Certificate, Certified Scrum Master
Florida International University 2006 — 2006
HR Resource Administration Professional Certification, Human Resources Development
Florida International University 1998 — 2000
BBA, Marketing
Miami Dade College 1995 — 1998
AA, Business Administration
Royal Caribbean International 2009 - Present
Norwegian Cruise Line 1988 - 2008
Skills
User Acceptance Testing, Requirements Analysis, Business Analysis, Quality Assurance, SDLC, Process Improvement, Visio, Integration, SharePoint, Software Documentation, Software Project..., Team Leadership, Analysis, Project Management, Business Process..., Vendor Management, MS Project, Agile Methodologies, SQL, Program Management, Project Planning, Change Management, Requirements Gathering, Testing, Tourism, Business Intelligence, IT Management, IT Strategy, Business Process, Strategy, CRM, Leadership, Management, E-commerce
Education
Florida International University
MBA, Business Administration
University of Miami 1984 — 1988
BM, with Honors
Royal Caribbean Cruises, Ltd. July 2011 - Present
HEICO Aerospace March 2010 - February 2011
HEICO Aerospace October 2008 - March 2010
Norwegian Cruise Line February 2002 - October 2008
Continuum Technologies September 1997 - February 2002
Ryder Integrated Logistics September 1996 - September 1997
Royal Caribbean International October 1988 - September 1996
Royal Caribbean International October 1988 - September 1996
DATAPRO 1985 - 1988
Skills
Software Development, International Business, Program Management, ERP, MS Project, Project Management, International Sales, Software Documentation, Business Process, Business Analysis, Disaster Recovery, Information Technology, Management, Project Planning, Strategy, Business Intelligence, IT Management, Budgets, Analysis, Consulting, Windows Server, ITIL, Visio, IT Strategy, Leadership, Troubleshooting, Process Improvement, Requirements Analysis, Integration, SDLC, Vendor Management
Education
Florida International University 1990 — 1997
BA, Business Administration / Information Technology
Hialeah Miami Lakes 1976 — 1979
High School Diploma, Information Technology
Pan-American Life Insurance Group April 2015 - Present
Pan-American Life Insurance Company December 2011 - Present
Norwegian Cruise Line April 2011 - December 2011
Norwegian Cruise Line November 2008 - April 2011
Norwegian Cruise Line January 2007 - November 2008
Miami Beach Latin Chamber of Commerce February 2004 - September 2004
Tourist Office of Spain September 2001 - July 2003
Skills
Six Sigma, BPML, UML, UML Tools, SQL, Microsoft SQL Server, Mobile Applications, User Acceptance Testing, Use Case Analysis, User Interface Design, Data Analysis, Project Management, Accounting, System Testing, Regression Testing, Web Applications, Web Services, Health Insurance, Life Insurance, Italian languages, Spanish-speaking, Business Analysis, Requirements Analysis, Systems Analysis, SharePoint, Crystal Reports, SDLC, Spanish
Education
Florida International University - College of Business 2008 — 2008
MSMIS, Management Information Systems
Florida International University 2001 — 2003
B.S. in Travel and Tourism Management, Travel and Tourism
Norwegian Cruise Line August 2013 - Present
Sabadell United Bank October 2012 - May 2013
Mas Tec May 2011 - August 2012
Steiner April 2010 - May 2011
TSA October 2004 - September 2008
Skills
Financial Analysis, Microsoft Office, Purchasing, Analytics, Analysis, Written & Oral..., Negotiations, Fresh Produce, Supply Chain..., Strategic Sourcing, Procurement, Logistics, Management, Continuous Improvement, Sarbanes-Oxley Act, Accounting, Microsoft Excel, Auditing, External Audit, Financial Accounting, Financial Reporting, Internal Audit, Negotiation, Research
Education
Florida International University 2009 — 2010
Masters, Accounting, 3.83
Florida International University 2004 — 2009
Bachelors, Accounting, 3.43
Macias Advertising May 2014 - Present
Norwegian Cruise Line February 2014 - May 2014
Trimention Advertising February 2009 - January 2014
ARM August 2003 - January 2009
ZenithOptimedia June 2008 - August 2008
Optimedia 2008 - 2008
Skills
Advertising, Social Media Marketing, Marketing, Email Marketing, Social Media, Public Relations, Marketing Communications, Social Networking, Marketing Strategy, Facebook, Client Services, Proofreading, Account Management, Accounts Receivable, Microsoft Office, PowerPoint, Excel, Business Networking, Major Accounts, WordPress Editing, Website Management, Customer Service, Microsoft Word, Project Management, Google Analytics, Editing, Budgets, SEO, SEM, Online Advertising, Online Marketing, Media Planning, Wordpress, Integrated Marketing, Events Coordination
Education
Florida International University 2004 — 2008
Bachelor's, Journalism and Mass Communications
Bruce Burner, CPA, CFP March 2009 - Present
Ron Jon Cape Caribe Resort July 2001 - February 2009
Cape Canaveral Cruise Line 1995 - 2001
Divi Resorts 1993 - 1994
Premier Cruise Line 1992 - 1993
SeaEscape 1991 - 1992
Premier Cruise Line 1991 - 1992
Carnival Corporation 1989 - 1991
Norwegian Cruise LIne 1977 - 1989
Norwegian Cruise Lines 1977 - 1989
Skills
Budgets, Negotiation, Tourism, Resorts, Business Strategy, Forecasting, Hospitality, Strategic Planning, Cruises, Revenue Analysis, Hotels, Start-ups, Management, Customer Satisfaction, Marketing, Microsoft Excel, Accounting, Project Planning, Financial Analysis, Finance, Incentives, Marketing Strategy, Sales, Food & Beverage, Event Management, Customer Service, Hospitality Industry, Training
Education
Florida International University 1976 — 1981
CPA, Accounting
The George Washington University 1970 — 1971
MBA, Finance
University of Florida 1961 — 1966
BS, Chemical Engineering
Norwegian Cruise Line March 2015 - Present
Prestige Cruise Holdings, Inc January 2014 - March 2015
Prestige Cruise Holdings December 2012 - January 2014
Prestige Cruise Holdings, Inc. May 2010 - December 2012
Oceania Cruiselines, Inc. May 2010 - June 2011
TracFone Wireless October 2009 - May 2010
Source Interlink December 1998 - October 2009
Souce Interlink, Inc. 1998 - 2009
Alliance Entertainment Corporation 1998 - 2009
Skills
ETL, Corporate Governance, Disaster Recovery, Database Design, Data Warehousing, Windows Server, Business Objects, Business Intelligence, Data Modeling, Business Analysis, SSRS, Microsoft SQL Server, Vendor Management, T-SQL, SQL, Process Improvement, Customer Service, Servers, Integration, E-commerce, IT Management, Management, SSIS, Project Management
Education
Florida Atlantic University 2003 — 2006
MBA, Operations Management
Florida Atlantic University 1995 — 1999
BA, Management Information Systems
Norwegian Cruise Line April 2015 - Present
Norwegian Cruise Line September 2012 - March 2015
Norwegian Cruise Line September 2012 - May 2013
Royal Caribbean International September 2010 - August 2012
Royal Caribbean International October 2003 - October 2010
Royal Caribbean Cruises Ltd. October 2003 - April 2005
Skills
Human Resources, JD Edwards, Training, Database Administration, ERP, Recruiting, Benefits Administration, Customer Service, Computer Hardware, Testing, Functional Requirements, Hardware, Research, Finance, Brio Query, Visio, PeopleSoft, Analysis, Project Management, CRM, SDLC, Management, Networking, HRIS, Business Analysis, System Administration, Process Improvement, Salesforce.com, Team Leadership
Education
Florida International University 2003 — 2008
Management, Information Systems major 2003
Florida International University - College of Business Administration 2003 — 2008
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
University of South Florida January 2010 - Present
PRC, LLC January 2009 - March 2009
The Answer Group (TAG) January 2004 - May 2006
Norwegian Cruise Line December 1996 - March 2002
Skills
Microsoft Office, TCP/IP, Windows Server, Java, Network Administration, Security, C++, Customer Service, Technical Support, Internet Troubleshooting, Network Installation, Hardware Development, CompTIA Network+..., CompTIA A+ Certification, Computer Repair, Database Administration, Store Management
Education
University of South Florida 2010 — 2013
Florida International University 1995 — 1997
Psychology
Norwegian Cruise Line September 2011 - Present
Burger King Corporation July 2009 - May 2011
Burger King Corporation 2009 - 2011
KPMG 2006 - 2009
Skills
Business Analysis, Financial Accounting, GAAP, Auditing, Financial Reporting, Accounting
Education
Florida International University 2005 — 2006
Masters, Accounting
Florida International University 2000 — 2004
Bachelors, Accounting
Prestige Cruise Holdings, Inc. April 2014 - June 2014
Prestige Cruise Holdings, Inc. October 2013 - December 2013
Avon April 2009 - October 2013
Royal Caribbean Cruises, Ltd. July 2006 - April 2009
Royal Caribbean Cruises, Ltd. April 1996 - January 2005
Norwegian Cruise Line May 1990 - July 1995
Hyatt Hotels Corporation January 1992 - October 1992
Eastern Airlines, Inc. April 1981 - February 1989
Honeywell Process Solutions August 1978 - September 1978
Skills
Customer Service, Hospitality, Training, Event Planning, Travel Management, Hotels, Sales, Cruise Lines, Business Travel, Customer Satisfaction, Event Management, Telephone Skills, Data Entry, Quality Assurance, Teaching, Airlines, Supervisory Skills, Tourism, Management, Budgets, Marketing, Hospitality Industry, Secretarial Skills, Rewards Programs, Business Writing, Translation, Ancestry Research, Digital Scanning, Music Theory, Entertainment, Piano Playing, Dance, Singing, English Teaching, Spanish Teaching, Tutoring, Creative Writing, Text Editing, Reservations, Proofreading
Education
Florida International University 1976 — 1980
English/Language Arts Teacher Education, 3.7
Miami Dade College 1974 — 1976
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities, 3.89
Coral Gables Sr. High School 1972 — 1974
High Shool Diploma, Academic, Business, 3.5
Grover Cleveland High School 1971 — 1972
Academic, Business, 3.5
Norwegian Cruise Line February 2015 - Present
Norwegian Cruise Line May 2014 - February 2015
Alma DDB June 2013 - May 2014
Zubi Advertising August 2005 - June 2013
Accentmarketing 2004 - 2005
Skills
Integrated Marketing, Multicultural Marketing, Outdoor Advertising, Digital Strategy, Relationship Marketing, Interactive Marketing, Strategic Thinking, Marketing Strategy, Brand Awareness, Marketing Communications, Advertising, Creative Strategy, Marketing, Strategic Communications, Social Media
Education
Florida International University 2008 — 2010
Masters of Science, Mass Communication
Florida International University 1999 — 2004
Bachelor of Science, Journalism and Mass Communication
Norwegian Cruise Line August 1992 - Present
EDS, an HP Company 1998 - December 2009
Mercy Hospital August 1995 - March 1998
Norwegian Cruise Line 1992 - 1995
General Development Corp. 1988 - 1992
Wackenhut 1983 - 1988
First Nationwide Bank 1981 - 1983
Skills
Crystal Reports, Oracle SQL, Toad, PL/SQL, Microsoft Office, PeopleSoft, PeopleTools, SQL, Oracle, Analysis, Business Analysis, Integration, Microsoft SQL Server, Databases, SDLC, Data Warehousing, Systems Analysis, Visio, SharePoint, ETL, Data Modeling, Requirements Analysis, Software Project..., DB2, Business Intelligence
Education
Florida International University
Miami Dade College
Associate of Arts (AA), Computer Science
Norwegian Cruise Line May 2005 - Present
General Mills April 2003 - September 2005
The Pillsbury Company September 1999 - April 2003
John Alden April 1985 - March 1998
Skills
Employee Relations, Employee Engagement, Talent Acquisition, Benefits Administration, Recruiting, Performance Management, Human Resources, Onboarding, Cruises, Hiring, Talent Management, Hotels, Hospitality, Payroll, HR Policies, Customer Satisfaction, Employee Training, Hospitality Industry, Hotel Management, Resorts, Hospitality Management, Training, Front Office, Revenue Analysis, Food & Beverage, Tourism
Education
Florida International University 2000 — 2000
HR Certified
Miami Dade College 1984 — 1985
Norwegian Cruise Line 2010 - Present
Skills
Cruises, Guest Service, Tourism, Hospitality, Guest Satisfaction, Hospitality Management, Hospitality Industry, Food & Beverage, Resorts, Hotel Management, Customer Service, Leisure
Education
Florida International University
Bachelor of Science (BS), Sociology/Psychology, 3.8
Miami Coral Park Senior High
Norwegian Cruise Line May 2011 - Present
Norwegian Cruise Line May 2006 - May 2011
Norwegian Cruise Line December 2002 - May 2006
Norwegian Cruise Line August 2001 - December 2002
Hotel Inter-Continental Miami 1998 - 2001
Zoological Society of Florida 1996 - 1998
Florida Marlins 1996 - 1997
Skills
Tourism, Hospitality, Cruises, Resorts, Tour Operators, Business Travel, Hotels, Hospitality Management, Revenue Analysis, Incentives, Yield Management, Online Travel, Travel Management, Hospitality Industry, Hotel Management, Event Management, Leisure Travel, Travel Planning, Management, Marketing, Vacation, Sales, Leisure, Revenue Forecasting
Education
Florida International University 1996 — 2001
Bachelor, Hospitality Management
Norwegian Cruise Line 2015 - Present
Mary Kay Cosmetics February 2010 - March 2015
SF Group 2012 - 2015
Royal Caribbean Cruises, Ltd. 2010 - 2012
Skills
Management, Customer Service, Social Media, Marketing, Event Planning, Public Relations, Spanish, Tourism, Event Management, Outlook, Sales Management, Strategic Planning, Office Management, Food & Beverage, Hospitality, Account Management, Hospitality Industry, Cosmetics, Advertising, Microsoft Office, Travel Management, Budgets, Photography, Teamwork, Microsoft Word, Social Media Marketing, Recruiting, Microsoft Excel, Project Management, Team Leadership, Sales, Coaching, Hotels, Marketing Communications, Employee Relations, Negotiation, Team Building, PowerPoint, Leadership, Public Speaking, Television, Onboarding, Hospitality Management, Human Resources, English, Training, Resorts, Marketing Strategy, Administrative..., Social Networking
Education
Florida International University
Psychology
Florida International University
Bachelor of Arts (B.A.) in Psychology, Industrial and Organizational Psychology
Southern Auto Finance Company May 2012 - Present
Partners of Internal Medicine January 2008 - December 2011
BankAtlantic May 2006 - September 2007
Norwegian Cruise Line February 2005 - February 2006
Skills
Financial Analysis, Microsoft Excel, Banking, Microsoft Office, PowerPoint, Valuation, Finance, Microsoft Word, Analysis, Insurance, Software Documentation, Customer Service, Loans
Education
Florida International University - College of Business Administration 2009 — 2012
Bachelor of Business Administration (BBA), Finance
Florida International University
Certificate in Banking
Interplex Industries, Inc. August 2014 - Present
Starmark International May 2013 - November 2013
Office Depot October 2012 - April 2013
Mapei June 2009 - January 2012
Ed Morse Automotive Group December 2006 - December 2008
Creative Mindworks January 2006 - December 2006
Norwegian Cruise Line February 2005 - August 2005
Hunter Hamersmith January 2000 - January 2004
Skills
Advertising, Creative Direction, Cross-functional Team..., Corporate Communications, Program Management, Layout, Management, Marketing Strategy, Budgets, Marketing, Packaging
Education
Florida International University
Journalism/Mass Communications
Florida International University
Galderma July 2015 - Present
Allergan April 2014 - July 2015
Accera May 2013 - April 2014
KV Pharmaceutical April 2011 - May 2013
Amylin Pharmaceuticals August 2007 - April 2011
sanofi-aventis December 2003 - August 2007
Norwegian Cruise Line April 1999 - December 2003
Skills
Pharmaceutical Sales, Diabetes, Cardiology, Endocrinology, Urology, Rheumatology, Neurology, Gastroenterology, Pulmonology, Hospital Sales, OB/GYN, Sales Effectiveness, Pharmaceutical Industry, Managed Care, Dermatology, Nephrology, Oncology, Product Launch, Allergy, Sales Force Development, Hypertension, Medical Devices, Biotechnology
Education
Florida International University 1995 — 1998
BS
LaPadula Carlson & Co. CPA's December 2011 - Present
Norwegian Cruise Line May 2011 - November 2011
LHS Trading, LLC March 2010 - May 2011
Skills
Accounting, Financial Reporting, Variance Analysis, General Ledger, Account Reconciliation, Sarbanes-Oxley Act, Financial Accounting, Internal Controls, Financial Statements, Auditing, Accounts Payable, Bank Reconciliation
Education
Florida International University 2008 — 2010
Bachelor, Accounting
TheQ Group February 2009 - Present
Ocean Bank December 1989 - June 2008
Norwegian Cruise Line July 1986 - December 1989
Hilton Hotels Worldwide August 1982 - July 1986
Doral Hotels of Florida September 1977 - September 1982
Omni International Hotels September 1980 - August 1982
Education
Florida International University 1978 — 1979
Hospitality Administration/Management
Santa Fe Community College 1976 — 1977
Business Administration, Management and Operations
Signature Consultants February 2015 - Present
Russell Stover Candies October 2013 - January 2015
Norwegian Cruise Line February 2012 - October 2013
The Vitamin Shoppe March 2006 - February 2010
Education
Nova Southeastern University 2014 — 2016
Master's Degree, Master of Business and Leadership, 3.6
Florida International University 2006 — 2011
Bachelor's Degree, Liberal Arts and Sciences/Liberal Studies, 3.2
Miami Dade College 2005 — 2006
Associate's Degree, Associate's Degree, 3.0
Christopher Columbus High School 2001 — 2005
High School, High School/Secondary Diplomas and Certificates
Norwegian Cruise Line July 2014 - Present
Structured Asset Funding October 2013 - March 2014
Your Area Code July 2013 - October 2013
Norwegian Cruise Line July 2009 - July 2013
Florida Marlins April 2005 - May 2009
Skills
Microsoft Office, Salesforce.com, Seaware, SeaWeb, Email Marketing, Marketing
Education
Florida International University 2014 — 2015
Bachelor of Arts (B.A.), Business, Management, Marketing, and Related Support Services
Norwegian Cruise Line December 2000 - Present
Skills
Tourism, Sales, IT Security Awareness..., IT Security..., IT Asset and Software...
Education
Florida International University 1994 — 1999
Bachelor's Degree, Information Technology
MAST Academy High School 1991 — 1994
Business and Science
Advantage Waypoint July 2013 - Present
Advantage Waypoint June 2012 - June 2013
Norwegian Cruise Line July 2011 - June 2012
Skills
Food Service, Food, Food Industry, Menu Development, Food Safety, Food & Beverage, Restaurants, Catering, Sales Operations, Inventory Management, Forecasting, Frozen Food, Distributors
Education
John Carroll University 2007 — 2011
Bachelor's degree, Communication, General
Florida Atlantic University