Experience
PAR Springer-Miller Systems   March 2015 - Present
Travaasa Experiential Resorts  June 2014 - March 2015
Travaasa Experiential Resorts  January 2014 - June 2014
Travaasa Experiential Resorts  February 2013 - January 2014
Lakeway Resort and Spa  July 2012 - February 2013
Air Methods  June 2011 - July 2012
Credit Bureau Services  October 2009 - February 2011

Skills
Customer Service, Accounts Payable, Human Resources, Bookkeeping, Account Reconciliation, Microsoft Word, Microsoft Excel, Microsoft Office, Outlook, Filing, PowerPoint, Event Planning, Inventory Management, Management, Sales, Microsoft Dynamics GP, Invoicing, Spreadsheets, Accounting, Accounts Receivable, Hospitality, Time Management, Telephone Skills, General Ledger, Auditing, 10 Key, Data Analysis, Data Entry, Fax

Education
Bellevue University   2011 — 2015
Master of Science, Leadership and Executive Coaching

Buena Vista University   2008 — 2010
Bachelor of Arts, Psychology, 3.0

Buena Vista University   2008 — 2010
Bachelor of Arts, Human Services, 3.0

Iowa Western Community College   2006 — 2007
Associate of Applied Arts, Business Administration

Experience
InterContinental Hotels Group  April 2012 - Present
PAR Springer Miller Systems  November 2005 - July 2011
Intercontinental Hotels  January 2008 - January 2009
Micros (Fidelio Technologies)   November 2004 - November 2005
Crestline Hotels & Resorts  2002 - 2005
Nantahala Village   March 1986 - January 2000

Skills
Property Management..., Marketing Strategy, Hotels, Software Documentation, Front Office, POS, Software Development, E-commerce, Integration, Team Leadership, Software Implementation, Business Analysis, Budgets, Sales, Product Management, User Acceptance Testing, Requirements Analysis, Software Project..., Resorts, SQL, Scrum, Project Management, XML, Software Quality..., SDLC, Management, Competitive Analysis, Troubleshooting, Revenue Analysis

Education
Southwestern Community College   1998 — 2000
AAS, Information Systems

Berea College   1989 — 1993
BS, Business Administration

Experience
SkyTouch Technology  February 2013 - Present
Pegasus Solutions  November 2009 - February 2013
AltiusPar Solutions   February 2008 - November 2009
PAR Springer-Miller Systems   1995 - 2008

Skills
E-commerce, Software Implementation, Revenue Analysis, Hospitality Industry, Property Management..., Hotels, Yield Management, Hospitality, CRM, Management, POS, Budgets, Revenue Forecasting, Hotel Management, Front Office, Micros, Account Management, Food & Beverage, Online Travel, Resorts, Training, Hospitality Management, Tourism, Restaurants, Hotel Booking, Business Development, Forecasting, Opera, Travel Technology, Customer Satisfaction, Sales, GDS, Pre-opening, Leisure, Meeting Planning, Business Travel, Reservation, Travel Management, Time Management, P

Education
University of Nevada-Las Vegas   1988 — 1991
Bachelor of Science (BS), Hotel Administration

University of Iowa   1985 — 1987
Hotel/Motel Administration/Management

Experience
Partech International  October 2012 - Present
PAR Springer-Miller Systems   May 1998 - October 2012
Bruegger's Bagels  1997 - 1998
First Image  1994 - 1994
First Image  1993 - 1993
First Image  1987 - 1989
Small Cities Cable Television   1984 - 1986
Cox Cable Green Mountain   1976 - 1984

Skills
Transition Management, MS Project, Remote Team Management, Integration, Virtual Teams, Project Management, Vendor Management, Release Management, Software Project..., Windows, Offshoring, Program Management, Project Portfolio..., Software Quality..., ITIL, Software Documentation, Leadership, Change Management, Microsoft SQL Server, Quality Assurance, Agile Methodologies, PMI, Agile Project Management, Project Delivery, Software Implementation, Business Process..., Software Design, Process Improvement, PMP, Certified Project..., Requirements Analysis

Education
Champlain College   2007 — 2010
Master of Science, Innovation and Information Technology, 4.0

Champlain College   1993 — 1998
Bachelor of Science, Business Management, 3.65

Champlain College   1982 — 1987
Associate of Science (AS), Accounting, 3.87

Experience
Children, Youth and Families Department, State of New Mexico   February 2013 - Present
Office of the Governor - Susana Martinez   January 2011 - February 2013
American General Finance  October 2003 - July 2009
PAR Springer-Miller Systems   2002 - 2003

Skills
Government, Customer Service, Public Speaking, Strategic Planning, Team Building, Microsoft Office, Management, Public Relations, Event Planning, Budgets, Leadership, Microsoft Excel, Social Media, State Government, Windows, Outlook, Training, Leadership Development, Employee Training, Community Outreach, Policy, Staff Development, Fundraising

Education
Eastern New Mexico University   1997 — 2002
Bachelor of Administration

Experience
PAR Springer-Miller Systems   May 1999 - Present
PAR Springer-Miller Systems   May 1999 - Present
Par Springer Miller Systems  May 1999 - Present

Skills
Troubleshooting, POS, Software Installation, Software Documentation, Software Implementation, System Administration, Microsoft SQL Server, Integration, Technical Support, Windows, Property Management..., Windows Server, Unix, Windows Vista, Computer Hardware, Customer Service, Training, Management

Education
Lincoln University, Philadelphia, PA   2012 — 2014
Master of Human Services, Counseling

Long Island University   1996 — 1998
CASAC-T (Credentialed Alcoholism and Substance Abuse Counselor), Mental Health Counseling/Counselor

Experience
Ricoh Canada Inc.  October 2013 - Present
M.A.D Business Solutions   June 2012 - September 2013
PAR Springer-Miller Systems   January 2011 - June 2012
PAR Springer-Miller Systems   May 2008 - January 2011
Book4Time Inc.  March 2007 - April 2008

Skills
POS, Account Management, Salesforce.com, Software Implementation, Business Analysis, SaaS, Sales Presentations, Sales Management, Business Development, Software, Team Building, New Business Development, Sales, Operations Management, Team Leadership, Training, Customer Satisfaction, Solution Selling, CRM, Marketing Strategy, Enterprise Software, Product Management, Business Intelligence, E-commerce, Strategic Partnerships, Vendor Management, Cloud Computing, Strategy

Education
Seneca College of Applied Arts and Technology   1995 — 1998
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations

Experience
Premiere Medical Resources  November 2014 - Present
AAPC  July 2013 - July 2014
Quicken Loans  December 2011 - July 2013
National Interstate Insurance Company  May 2008 - January 2011
Acxiom  August 2006 - February 2008
Oregon Department of Transportation  September 2002 - January 2006
PAR Springer-Miller Systems   May 1998 - September 2002
Flamingo Las Vegas  September 1995 - May 1998
United States Air Force  June 1985 - June 1990

Skills
Leadership, Training, Software Documentation, Employee Training, Management, Quality Assurance, Customer Satisfaction, Time Management, Customer Service, Coaching, Standards Compliance, Privacy Compliance, Privacy Protection, Insurance, Analysis

Education
AAPC - American Academy of Professional Coders   2013 — 2014
Certified Professional Coder - Hospital Outpatient, 88%

University of Nevada-Las Vegas   1991 — 1994
Bachelor of Science, Hotel Administration

Community College of the Air Force   1987 — 1989
Associate of Applied Science Degree, Audiovisual Production Services

Experience
Community Health Services of Lamoille Valley (CHSLV)   April 2015 - Present
Stowe Weekend of Hope Committee   September 2013 - Present
PAR Springer-Miller Systems   May 2011 - April 2015
Stowe Vibrancy Committee   March 2013 - May 2014
United Way of Lamoille County   July 2012 - June 2013
Johnson State College  January 2008 - May 2011
Lamoille South Supervisory Union  January 2008 - May 2011

Skills
Fundraising, Event Planning, Nonprofits, Customer Service, Microsoft Office, Event Management, Leadership, Outlook, Teaching, Salesforce.com, Microsoft Excel, Microsoft Word, Time Management, Hands-on Training, Non-profits, Software Documentation, SharePoint, Project Management, Team Building, Higher Education, Training, Public Speaking, Windows, Marketing, Red Cross CPR/AED...

Education
Johnson State College   2008 — 2011
Bachelor of Arts (B.A.), Sociology/Anthropology

Plymouth State University   2007 — 2008

Peoples Academy High School

Experience
Neudesic  May 2014 - Present
Neudesic  January 2008 - May 2014
Deloitte  February 2013 - October 2013
Premera Blue Cross  November 2012 - December 2012
Confluence  September 2012 - November 2012
Teva Specialty Pharmaceuticals  July 2012 - August 2012
Synthes  July 2012 - August 2012
NW Natural  May 2012 - June 2012
BECU  October 2011 - April 2012
Par Springer-Miller Systems   February 2011 - October 2011

Skills
Windows Azure, .NET, SharePoint, Architecture, Microsoft CRM, Amazon Web Services..., Agile Methodologies, WCF, C#, SOA, Microsoft SQL Server, ASP.NET, Software Development, Web Services, XML, Scrum, TFS, Cloud Computing, SaaS, Enterprise Architecture, Visual Studio, Enterprise Software, T-SQL, Databases, Silverlight, Agile Project Management, REST, Web Applications, Entity Framework, WinForms, Design Patterns, MVC, Subversion, SDLC, ALM, Visual Stiudio, Dynamics CRM, WPF, Technology Integration, Continuous Delivery, Visual C++, JavaScript, HTML 5, Oracle, Integration, Visual Basic, Distributed Systems, WF, Mobile Applications, Requirements Gathering

Education
Ufa State Aviation Technical University   1986 — 1993
M.S., Computer Science

Experience
Ultimate Staffing  May 2012 - Present
PAR Springer Miller Systems  May 2011 - August 2011
Springer-Miller Systems  July 2006 - August 2011
WorldWide Network Attorney Services   January 2003 - December 2005

Skills
Salesforce.com, Customer Service, Networking, Account Management, Cold Calling, Training, Sales, Hospitality, Human Resources, Interviews, Leadership, Microsoft Office, Time Management, Employee Relations

Education
Barclay College   1988 — 1989
Certificate, Travel & Tourism

Cerritos College

Experience
Newly retired / will consider short term contracts   2015 - Present
Vertical Systems Inc  2013 - 2015
InnLink, LLC   2010 - 2012
Travelport  2008 - 2010
InnLink LLC   2001 - 2008
HotelTools   2000 - 2001
PAR Springer-Miller Systems   1998 - 2000
VCG Inc.   1996 - 1998
Hotel Information Systems  1991 - 1995
Encore Systems  1988 - 1991

Skills
Hotels, Hospitality, Revenue Management, Sales Management, Start-ups, Online Travel, New Business Development, Customer Relations, Marketing Strategy, E-commerce, Business Strategy, Resorts, Negotiation, Yield Management, Contract Negotiation, SEO, Competitive Analysis, Market Planning, Budgeting, Hospitality Industry, Call Center, Channel Management, Tourism, Account Management, Budgets, Sales, Revenue Analysis, Channel Partners, Customer Service, Team Building, Social Networking, Management, Social Media Marketing, Direct Sales, Leadership, Training, Business Planning, Hotel Booking, Business Development, Forecasting, Trade Shows, Property Management..., Customer Satisfaction, Selling, Marketing, Strategic Partnerships, Sales Process, Mobile Devices, Sales Operations, CRM

Education
Pepperdine University
Master of Science (MS-Ed), Education and School Admin

Pepperdine University
Bachelor's Degree, English

Experience
Gardener's Supply Company  October 2012 - Present
MyWebGrocer  May 2010 - October 2012
PAR Springer-Miller Systems   August 2006 - October 2010
PAR Springer-Miller Systems   June 2004 - August 2006
Providence, Marriott  March 2001 - October 2003
Providence, Marriott  May 2003 - August 2003

Skills
Training, Software Testing, Training Course..., Customer Service, Software Documentation, Hotels, Hospitality, Property Management..., Hospitality Industry, Microsoft Office, Microsoft Excel, SQL Server Management..., Regression Testing, Functional..., Captivate

Education
Johnson & Wales University   2000 — 2004
Bachelor of Science, Hospitality Management

Johnson & Wales University   2000 — 2002
Associate of Science, Hotel Restaurant Management

Experience
Mitchell International  March 2012 - Present
ACS XEROX Company  November 2011 - March 2012
Infusionsoft  July 2008 - October 2010
PAR Springer-Miller Systems  October 2004 - April 2008
Pearson Government Solutions  February 2004 - October 2004

Education
Fort Lewis College
BA, Political Science

ITT Technical Institurte
AA, Computer Networking

Experience
KOR Systems   January 2010 - Present
Starwood Hotels & Resorts  September 2007 - December 2009
Westin Savannah Harbor Golf Resort & Spa  2004 - 2006
Sheraton Overland Park, Overland Park, KS   2002 - 2004
Neonet, inc   2000 - 2002
Springer-Miller Systems  1996 - 2000
PAR Springer-Miller Systems   1994 - 2000
Hotel Crescent Court   1994 - 1996

Skills
Account Management, Hotels, Direct Sales, Project Management, Vendor Management, Management, Hospitality, Revenue Analysis, POS, Networking, Business Development, Salesforce.com, Hospitality Industry, Team Building, Sales, Team Leadership, Forecasting, Solution Selling, Contract Negotiation, CRM, Leadership, E-commerce, Hospitality Management, Customer Service, Budgets, Hotel Management, Resorts, Strategic Planning

Education
University of North Texas   1991 — 1995
BS, Biology/Computer Science

Texas Culinary Academy   2006 — 2007
AAS, culinary arts

Experience
PAR Springer-Miller Systems   September 2013 - Present
PAR Springer-Miller Systems   October 2007 - September 2013
Union Bank of Morrisville, Vermont  May 2005 - July 2007
Replay Sports   2003 - 2005
Stowe Mountain Resort  2001 - 2004
CSOB  1998 - 2001
Trapp Family Lodge  June 2000 - September 2000

Skills
Business Analysis, Software Implementation, Hospitality, Leadership, Software Documentation, Management, Training, Hotels, Customer Satisfaction, Customer Service, Property Management..., Hotel Management

Education
University of Economics, Prague   1998 — 2001
Master's degree, Economics & Human Resources Management

University of Economics, Prague   1994 — 1998
Bachelor of Science (B.S.), Economics

Zabreh High School, Zabreh, Czech Republic   1990 — 1994

Experience
PAR Springer-Miller Systems   March 2012 - Present
PAR Springer-Miller Systems   August 2007 - March 2012
PAR Springer-Miller Systems   August 2005 - August 2007
Topnotch Resort and Spa  April 2003 - August 2005
Four Seasons Hotel Boston  October 2000 - April 2003
Four Seasons Hotel Boston  December 1999 - October 2000
Four Seasons Resort and Club  September 1997 - December 1999
Topnotch Resort and Spa  1993 - 1997

Skills
Hospitality Management, Hospitality Industry, Pre-opening, Hotel Management, Organizational..., Hospitality, Leadership, Revenue Analysis, Software Implementation, Hotels, Property Management..., POS, Employee Training, Front Office, Customer Satisfaction, Management, Resorts

Education
Norwich University   2011 — 2013
Master of Science (MS), Organizational Leadership

Norwich University   1989 — 1993
BS, Geology

West Genesee   1986 — 1989

Experience
PAR Springer-Miller Systems   March 2015 - Present
PAR Springer-Miller Systems   May 2014 - March 2015
Hammerwind: Flesh and Steel   October 2013 - May 2014
2K Games  June 2013 - October 2013
PAR Springer-Miller Systems   July 2010 - October 2011
PAR Springer-Miller Systems   January 2008 - July 2010
World Savings  March 2006 - August 2007
World Savings  July 2004 - March 2006

Skills
3D Modeling, 3D Studio Max, Unreal Engine 3, World Building, Mudbox, Photoshop, ActionScript, Flash Professional, After Effects, Illustrator, Unity3D, JavaScript, Level Design, Game Design, Video Games, Training, Modeling, MMO, Flash, Technical Support, Texturing, Unity, Software Documentation, CSS, Agile Project Management, Microsoft Office, Leadership

Education
International Academy of Design and Technology-Henderson   2010 — 2013
Bachelor of Fine Arts, Game Production

Experience
Velocify  December 2014 - Present
Dealer.com  March 2010 - December 2014
PAR Springer-Miller Systems   August 2008 - April 2009

Skills
Digital Marketing, SEO, SEM, Account Management, Social Media, PPC, Training, Sales, Online Marketing, Online Advertising, Marketing, Sales Process, Email Marketing, Lead Generation, Customer Service, Web Analytics, Google Analytics, Management, Marketing Management, Customer Retention, Google Adwords, HTML, Staff Training, Inside Sales, Online Sales, Organic Search, Consulting, Functional Analysis

Education
Champlain College   2004 — 2008
Bachelor's Degree, Hospitality Industry Management

Experience
Domo, Inc.   July 2014 - Present
Hughes Network Systems  August 2007 - June 2014
TopTenReviews  2005 - 2007
ContentWatch  2002 - 2006
Vitrex   March 1997 - November 1999
PAR Springer-Miller Systems   May 1996 - March 1997
Hospitality Network of Las Vegas / Cox Communications   August 1988 - May 1996
Fortel   October 1986 - July 1988

Skills
PHP, Flex, iPad, CSS, Objective-C, Linux, C++, Mac, Programming, JavaScript, Software Development, XML, Flash, Technical Leadership, iOS development, Ruby, HTML 5, ActionScript, iPhone, OS X, MySQL, DB2, SQLite, Microsoft SQL Server, Pascal, Delphi, Java, Core Data, XHTML, Photoshop, Illustrator, Dreamweaver, Premiere, After Effects, Adobe Edge, Web Design, Web Development, Mobile Interface Design, Mobile Interaction..., Mobile Applications, Adobe Creative Suite, Git, Subversion, SEO, E-commerce, User Interface Design, User Experience, Database Design, Public Speaking, AJAX

Education
Institute of Electronic Technology   1984 — 1986
BSEE, Electronic Engineering

University of Nevada-Las Vegas   1981 — 1984
BA, Theatre

Tilghman High School   1977 — 1980

Experience
PAR Springer-Miller Systems   March 2015 - Present
PAR Springer-Miller Systems   July 2013 - March 2015
PAR Springer-Miller Systems   July 2010 - July 2013
Hyatt Hotels Corporation  March 2006 - July 2009
Hyatt Hotels Corporation  June 2004 - February 2006
InterContinental Houston  2002 - 2004

Skills
Hospitality Industry, Hospitality, Yield Management, Revenue Analysis, Hotel Management, Hotels, Property Management..., Hospitality Management, Customer Satisfaction, Employee Training, Front Office, Micros, Opera, POS, Resorts, Training, MICROS

Education
Lamar University   1996 — 1999

Experience
Sabre Hospitality Solutions  July 2013 - Present
Epsilon  January 2013 - June 2013
PAR Springer-Miller Systems   November 2012 - January 2013
PAR Springer-Miller Systems   May 2010 - November 2012
PAR Springer-Miller Systems   August 2005 - May 2010
PAR Springer-Miller Systems   June 2002 - August 2005

Skills
Integration, Software Documentation, Software Implementation, POS, Software Project..., Business Analysis, Troubleshooting, Agile Project Management, XML, SDLC, Leadership, Training, IT Management, Agile Methodologies, Management, Vendor Management, Microsoft SQL Server, Software Development, SaaS, SharePoint, Budgets

Education
Johnson State College   1998 — 2002
Bachelor of Arts, Hospitality and Tourism Management

Experience
Priverus Software   March 2010 - Present
Microtrends Computing Services Inc   April 2015 - Present
Microtrends Computing Services Inc   October 2011 - April 2015
Microtrends Computing Services, Inc   March 2010 - October 2011
PAR Springer-Miller Systems   January 2009 - March 2010
PAR Springer-Miller Systems   April 2006 - January 2009
PAR Springer-Miller Systems   August 2005 - April 2006

Skills
Software Quality..., Microsoft SQL Server, Technical Support, Regression Testing, Visual Studio, .NET, C#, Agile Methodologies, Quality Assurance, SQL, Web Applications, ASP.NET, XML

Education
Durham College   2002 — 2005
Computer Science

Experience
PAR Springer-Miller Systems   February 2015 - Present
Space Café & Consulting Pte. Ltd.   April 2014 - Present
LRA by Deloitte (formerly LRA Worldwide, Inc.)   April 2013 - January 2015
Hilton Worldwide  October 2012 - April 2013
Hilton Worldwide  November 2012 - January 2013
InterContinental Hotels Group  December 2011 - September 2012
InterContinental Hotels Group  August 2011 - September 2012
InterContinental Hotels Group  July 2010 - December 2011
Starwood Hotels & Resorts Worldwide, Inc.   October 2007 - November 2008

Skills
Pre-opening, OPERA PMS, Hotels, Fidelio, OnQ, Micros, Microsoft Office, E-commerce, Public Speaking, Property Management..., Front Office, Guest Satisfaction &..., Management Consulting, Quality Assurance, Mystery Shopping, Resorts, Hotel Management, Hospitality, Event Management, Rooms Division, Customer Satisfaction, Training, Revenue Analysis, Hospitality Management, Hospitality Industry, Yield Management, Opera, Guest Service Management, Concierge Services, Hotel Booking, Pre-opening experience, Opening Hotels, MICROS

Education
University of South Australia   2008 — 2010
Masters of International Hospitality Management, Hospitality and Tourism with Le Cordon Bleu, Australia

Taylor's College School of Hospitality and Tourism   2007 — 2008
Bachelor of Hospitality and Tourism (Hons), Hospitality and Tourism

Taylor's College School of Hospitality and Tourism, Malaysia   2005 — 2006
Higher Diploma in Hotel Management, Hospitality and Tourism

Experience
Affigent, LLC  June 2008 - Present
PAR Springer-Miller Systems   January 2005 - June 2008

Skills
Customer Service, Project Management, Vendor Relationships, New Business Development, Business Process..., Government Procurement, Government Contracting, Software Implementation, Quality Assurance, Technical Leadership, Security, Business Analysis, Strategic Planning, Analysis, Strategy, Leadership, CRM, Management, Business Development, Enterprise Software, Program Management, Sales, Training

Education
Radford University   2000 — 2004
BBA, Management

Experience
Fourth (formally Adaco)   March 2009 - Present
PAR Springer-Miller Systems   2007 - 2008
Micros Systems  March 2004 - January 2007
InfoGenesis  January 2002 - March 2004
Softbrands  March 1995 - December 2001
Eltrax Hospitality (formerly Sulcus Hospitality)   1995 - 2001
Geac  March 1990 - March 1995
Datapoint  November 1987 - March 1990
Great West Hotels   December 1983 - November 1987

Skills
Marketing Strategy, Negotiation, Hospitality Industry, Hospitality, Hotels, Management, Hospitality Management, Leadership, Account Management, Resorts, Sales, Revenue Analysis, Hotel Management, Sales Operations

Education
University of Tulsa   1978 — 1978
Business

Angelo State University   1976 — 1977
Business

NEO A&M Jr. College   1974 — 1976
Basic Education

Experience
PAR Springer-Miller Systems   March 2014 - Present
Adaptive-Technology & Training Services   October 2007 - Present
Sprint  April 2013 - March 2014
TekSystems  April 2012 - March 2014
Commerce Bank  April 2012 - April 2013
YRC Freight  July 2011 - April 2012
Center for Business and Industry - Johnson County Community College   December 2007 - July 2011
Celeritas Technologies  August 2008 - January 2011
Jack Henry & Associates  November 2007 - August 2008
TEKsystems  June 2007 - August 2008

Skills
Microsoft SQL Server, SQL, .NET, ASP.NET, Web Services, JavaScript, C#, XML, Visual Studio, SSRS, AJAX, Agile Methodologies, VB.NET, Databases, Software Development, Scrum, ASP.NET MVC, ASP, jQuery, Web Applications, Web Development, Software Design, SDLC, Visual Basic

Education
University of Missouri-Columbia
B.A.

Experience
Drok Interactive Games   January 2012 - Present
PAR Springer-Miller Systems   June 2007 - October 2011
Encore Mortgage   July 2005 - June 2007
Encore Mortgage   June 2004 - July 2005

Skills
CSS, SQL, HTML, JavaScript, XML, C++, XNA, 3D Studio Max, Photoshop, Illustrator, Perl, Flash Animation, After Effects, Unreal Engine 3, Unity3D, Xcode, Cocoa, Microsoft SQL Server, Troubleshooting, Game Design, User Interface Design, Windows Server, Flash, ActionScript, Web Development, Windows, Integration

Education
Northcentral University   2013 — 2014
The Master of Business Administration, Applied Computer Science, 4.0

Internation Academy of Design and Technology   2009 — 2012
B.F.A. Video Game Design and Development, Game programmer and designer, 3.54

Vitrex Technology   1999 — 2000
A+ Certification, A+ Cettification, MCSE, 3.8 GPA

University of Phoenix   1998 — 2000
Business, Business Management

Wendover High School   1989 — 1993
Diploma, General Sudies

Experience
PAR Springer-Miller Systems   September 2014 - Present
PAR Springer-Miller Systems   June 2011 - August 2014
PAR Springer-Miller International   April 2009 - June 2011
PAR Springer-Miller International   2008 - March 2009
PAR Springer-Miller International   January 2007 - December 2007
Le Royal Meridien Phuket Yacht Club   December 2004 - July 2005
Micrologic  January 2001 - July 2001

Skills
Property Management..., Revenue Analysis, Resorts, Customer Satisfaction, Hospitality, Front Office, Hotel Management, Hotels, Hospitality Management, Marketing, Competitive Analysis, Customer Service, Leadership, Sales, Software Implementation, Business Analysis, Information Architecture, User Experience, Mind Mapping, Expression Blend, WPF, Axure, Visual Studio, XML, Storyboarding, Agile Methodologies, Agile Project Management, Introducing New Products, Scrum, International Project..., Product Innovation, Technological Innovation, Troubleshooting, POS, Yield Management, E-commerce, Software Project..., SharePoint, Integration, Hospitality Industry

Education
   2002 — 2006
Bachelor of Science (B.Sc.), Hospitality Administration/Management

Ecole Hôtelière de Lausanne   2002 — 2006
B.Sc., International Hospitality Management

Experience
Nielsen  2007 - Present
PAR Springer-Miller Systems   March 2004 - October 2005

Education
University of Nevada-Las Vegas   1998 — 2003
Hotel Administration, Hospitality Administration/Management

Experience
PAR Springer-Miller Systems   April 2015 - Present
Bally Technologies  November 2013 - November 2014
SHFL entertainment  October 2011 - November 2013
Teledyne Brown Engineering  April 2010 - October 2011
Nevada General Insurance   February 2008 - March 2010
Atimi Software  2007 - 2008
IGT  October 2005 - September 2007
MRI Funding   2003 - July 2006

Skills
C#, .NET, SQL, Microsoft SQL Server, Visual Studio, Software Development, Software Design, Web Services, Software Engineering, T-SQL, XML, ASP.NET, Agile Methodologies, Databases, SDLC

Education
University of Nevada-Las Vegas   1990 — 1993

Clarkson University   1984 — 1987

Experience
Emory University  June 2014 - March 2015
Emory University  September 2010 - May 2014
University of Tennessee  January 2009 - May 2010
University of Tennessee  September 2009 - December 2009
University of Tennessee  May 2009 - August 2009
PAR Springer-Miller Systems   August 2007 - August 2008
Norwegian Cruise Line  September 2005 - December 2006
AmeriCorps National Civilian Community Corps  September 2004 - July 2005

Skills
Program Management, Personnel Supervision, Program Development, Training, Research, Higher Education, Teaching, Public Speaking, Microsoft Office, Program Evaluation, Community Outreach, Nonprofits, Leadership, Data Analysis, Event Planning, Communication, Customer Service, Customer Relations

Education
University of Tennessee-Knoxville   2008 — 2010
Master of Science (MS), College Student Counseling and Personnel Services

California Lutheran University   2000 — 2004
Bachelor of Arts (B.A.), Sociology

Experience
Abacus Technical Services  September 2014 - Present
PAR Springer-Miller Systems   March 2014 - October 2014
Stream Energy  January 2012 - March 2014
AAFES  August 2011 - December 2011
Arbonne International  November 2008 - August 2011
Pinnacle Corporation  May 2006 - November 2008
Hewlett Packard  May 2005 - May 2006
PCPC, Houston   December 2004 - May 2005

Skills
Quality Assurance, SDLC, SharePoint

Education
The University of Texas at Arlington
Bachelor, Business Administration / Operations Management

Experience
PAR Springer-Miller Systems   June 2004 - Present
Dynapower Corporation  2003 - 2004
Town of Andover  2000 - 2003

Skills
Software Implementation, Software Documentation, Troubleshooting, Windows Server, Microsoft SQL Server, Technical Support, IIS, Software Project..., Active Directory, Software Installation, Servers, Microsoft Office, Business Analysis, Firewalls, SharePoint, Integration, Operating Systems, Windows, Virtualization, Cisco Technologies, System Administration, Disaster Recovery, Computer Hardware, Hardware, Data Center, Team Leadership

Education
Johnson State College   1987 — 1992
Bachelor of Science (BS), Environmental Science

Experience
PAR Springer-Miller Systems   August 2010 - Present
PAR Springer-Miller Systems   January 2007 - August 2010
PAR Springer-Miller Systems   2002 - 2007
PAR Springer-Miller Systems   1997 - 2002
Smugglers Notch Resort  January 1991 - February 1997

Skills
Software Documentation, Troubleshooting, Salesforce.com, Training, Software Implementation, Customer Service, Business Analysis, Hands-on Training, Team Leadership, Team Building, Hospitality, Windows, Project Management, Customer Satisfaction, Microsoft Office, Account Management, Computer Hardware, XP, Management, Employee Training, Hotels, Product Management, CRM, System Administration, Sales, Technical Support, E-Learning, Vendor Management, Property Management..., Integration

Education
Central Michigan University   1988 — 1991
BAA, Recreation

Experience
PAR Springer-Miller Systems   June 2015 - Present

Skills
Event Management, Hospitality Management, Hotels, Customer Service, Customer Relations, Software Implementation..., Software Implementation, Training, Computer Software..., Recruiting, Resorts, Property Management..., Hospitality Industry, POS

Education
Johnson State College   2003 — 2008
Hospitality and Tourism Managment

South Burlington High School

Experience
PAR Springer-Miller Systems   July 2005 - Present
PAR Springer-Miller Systems   May 1998 - Present
PAR Springer-Miller Systems, Inc.   1998 - Present
Springer-Miller Systems  1998 - Present

Skills
Integration, Microsoft SQL Server, Software Documentation, Software Implementation, Troubleshooting, Software Project..., Business Analysis, POS, XML, Team Leadership, Customer Satisfaction, Management, Project Management, Training

Education
University of California, Los Angeles   1965 — 1968

Experience
PAR Springer-Miller Systems   August 2008 - Present
Town of Morristown  August 2004 - August 2008
Lyndon State College  August 2001 - August 2004

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Teaching, Public Speaking, Budgets, Event Planning, System Administration

Education
Indiana University of Pennsylvania   1996 — 1998
Master of Arts (MA), Student Affairs in Higher Education-Human Behaviorist, Graduate Studies

Johnson State College   1989 — 1994
Bachelor of Arts (BA), Elementary Education Minor in French & Math, Undergrad

Université Laval   1991 — 1992
Credits towards Bachelor of Arts, French Studies, Undergrad

Experience
PAR Springer-Miller Systems   September 2014 - Present
Newmarket International  June 2013 - August 2014
Newmarket International  August 2012 - June 2013
Newmarket International  January 2012 - August 2012
Newmarket International  September 2011 - December 2011

Skills
Account Management, Sales Process, Direct Sales, B2B Marketing, Market Research, Marketing Strategy, Social Media Marketing, Salesforce.com, Sales, Marketing, Management, Sales Management, Leadership, CRM, New Business Development, Hospitality, Hospitality Management, Hospitality Industry

Education
University of New Hampshire -- Peter T. Paul College of Business and Economics   2007 — 2011
BA, Business Administration - Marketing/Entrepreneurship Venture Creation

Experience
PAR Springer-Miller Systems   Income AuditorPAR Springer-Miller SystemsNovember 1998 - 2000
PAR Springer-Miller Systems   July 1998 - November 1998

Education
Champlain College   1994 — 1996
Accounting

Experience
PAR Springer-Miller Systems   May 2014 - Present
Sun Media  March 2013 - April 2014
Leonardo Worldwide Corporation  March 2011 - March 2013
WOWtv   June 2009 - January 2011

Skills
User Experience, User Interface Design, Interaction Design, User Interface, UI/UX, Graphic Design, Illustrator, Logo Design, WordPress, Web Design, SEO, Flash Animation, Photoshop, InDesign, Flash, Dreamweaver, Video Editing, Video Production, After Effects, HTML + CSS, Google Analytics, Drupal, Audio Editing, Multimedia, Adobe Audition, Icon Design, GoToMeeting, Final Cut Pro, New Media, Adobe Creative Suite, Motion Graphics, Digital Photography, CSS, Photo Editing, CMS, Mac, HTML, Web Development, UI, Creative Solutions

Education
University of Toronto   2005 — 2009
BA, New Media Studies

Centennial College   2007 — 2008
Certificate, Integrated Media

Experience
Johnson State College  January 2013 - Present
PC Fixx Consulting   1990 - Present
The Hardwick Gazette   August 2011 - May 2013
Northeast Kingdom Hobbies LLC d/b/a R/C Toy Box   December 2007 - December 2009
PAR Springer-Miller Systems   March 1992 - January 2008
Danzas/Northern Air   1983 - 1989
WITS Transportation   1980 - 1983

Skills
Team Building, Troubleshooting, Sales, Account Management, Integration, Project Management, Operations Management, Team Leadership, Contract Negotiation, Training, Leadership, Strategic Planning, Budgets, Time Management, Hospitality, Program Management, Microsoft Office, Public Speaking, Management, Business Analysis, Event Planning, Customer Service, Event Management, Written & Oral..., Environmental Justice, Community Visioning, Power Utilities, Renewable Energy Policy, Information Technology, Networking, Wireless Networking, Online Research, Technical Sales..., Renewable Energy, Non-profit Leadership, Fund Accounting, Fundraising, Energy Efficiency, Church Administration, Process Efficiency, Community Organizing, System Administration, Social Networking, Coaching, Windows

Education
Oberlin College   1976 — 1980
BA, Physics, Philosophy

Experience
Xerox  January 2013 - Present
Delta Dental of California  2008 - 2011
Gap Inc Direct  October 2007 - January 2008
Comcast Cable  October 2006 - May 2007
Par Springer Miller Systems  March 2006 - September 2006
Las Vegas Review Journal  June 2005 - March 2006
HR Options  June 2004 - March 2005
Southwestern Bell  February 1997 - December 2003

Skills
Typing 45wpm, Call Center Inbound, Copying, Data Entry, PDF Filing, Microsoft Outlook, Microsoft XP, PBX System, Faxing, Credit Card Processing, Order Processing, Communications Skills, Oraganization Skills, Manage Multiple Tasks, Stellar Customer..., Effective in Fast Paced..., Windows XP, Task Management, Fax, Credit Cards

Education
Laney College   1995 — 2014
Unattained, Laney College

El Rancho Verde High School   1982 — 1985
High School Diploma, High School Requirements

Experience
Lancaster General Health  May 2013 - Present
Ephrata Area School District  February 1998 - April 2013
Borough of Ephrata   August 1998 - June 2010
PAR Springer-Miller Systems   July 1991 - May 1996

Skills
Microsoft Word, Medical Terminology, ICD-9

Education
HACC, Central Pennsylvania's Community College   2012 — 2012
Medical Billing/Coding

Southern New Hampshire University   1978 — 1980