PC Helps Support, LLC
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PC Helps Support, LLC Employees
Samsung Austin Semiconductor May 2014 - Present
CVS Caremark Corporation October 2012 - April 2014
PC Helps Support, LLC December 2009 - September 2012
CitiFinancial November 2007 - December 2009
Skills
Customer Service, PowerPoint, Microsoft Office, Word, Excel, Outlook, Java, HTML, C++, Linux, Access, Databases, Data Analysis, SQL, VBA, Relational Databases, Microsoft Word, Microsoft Excel, Finance, Windows 7, Windows, Microsoft Office 2003, Sales, Microsoft Office 2007, Microsoft SQL Server, Office 2010, Software Documentation, Visual Basic, Troubleshooting, Business Intelligence, Business Analysis, Analysis
Education
Cleveland State University 2009 — 2013
Bachelor of Science, Computer Science
Quest, Inc. October 2013 - May 2015
Roxborough Memorial Hospital September 2012 - September 2013
Roxborough Memorial Hospital February 2012 - September 2012
Roxborough Memorial Hospital February 2012 - September 2012
Lankenau Hospital February 2012 - September 2012
Novacare September 2011 - December 2011
PC Helps Support, LLC January 2010 - July 2011
KYW News Radio November 2008 - January 2010
BIGSMACKtv January 2009 - May 2009
InMotion Entertainment April 2005 - June 2008
Skills
Sales, Team Leadership, Microsoft Office, Salesforce.com, Editing, Cold Calling, Customer Service, Team Building, Management, Marketing, Training
Education
University of Central Florida 2015 — 2018
Doctor of Physical Therapy, Physical Therapy/Therapist
Community College of Philadelphia 2011 — 2013
3.75 GPA
Temple University 2007 — 2009
Bachelors, Broadcast Tele Communications
Entech April 2015 - Present
Anexinet August 2011 - March 2015
Global Employment Solutions May 2010 - August 2011
PC Helps Support, LLC January 2010 - May 2010
Wuchang Experimental Primary School August 2008 - July 2009
Skills
Technical Recruiting, Talent Acquisition, Benefits Negotiation, Contract Recruitment, Internet Recruiting, Applicant Tracking..., Staff Augmentation, Staffing Services, Sourcing, Screening Resumes, Screening, Permanent Placement, Recruiting, Corporate Recruiting, Candidate Generation, Temporary Placement, Onboarding, Human Resources, Interviews, Consulting, IT Recruitment, Personnel Management, SDLC, Cold Calling, Networking, Management, Temporary Staffing, College Recruiting, Executive Search, Strategy, Employee Benefits, PeopleSoft, Talent Management, Vendor Management, Employer Branding, Resource Management, Information Technology, RPO, Business Analysis, Search, Program Management, Process Improvement, CRM, Integration, Recruitment Advertising, Resume, Resume Writing, HRIS, Employee Relations, Hiring
Education
Lafayette College
BA, Government and Law
Auxilio Inc. at Mercy Philadelphia Hospital May 2013 - Present
PC Helps Support, LLC April 2012 - February 2013
WAFB TV May 2011 - August 2011
Southern University and A&M College System May 2010 - August 2010
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2010 — 2011
Master of Arts (M.A.), Mass Communications
Southern University and Agricultural and Mechanical College at Baton Rouge 2006 — 2010
Bachelor of Arts (B.A.), Mass Communications/ Public Relations
Bishop Eustace Preparatory School 2002 — 2006
High school Diploma
Avante Mezzanine Partners March 2009 - Present
Streamline Circuits September 2003 - Present
Celerity Partners July 1995 - Present
ABC Laboratories January 2003 - September 2015
PC Helps Support, LLC 2005 - 2011
Los Angeles Venture Association 2004 - 2008
KD Equities March 1989 - March 1992
Integrated Resources June 1988 - March 1989
Shearson Lehman Brothers June 1986 - June 1988
E F Hutton September 1982 - June 1986
Skills
Mergers, Business Strategy, Corporate Finance, Executive Development, Venture Capital, Private Equity, Corporate Development, Start-ups, Investment Banking, Entrepreneurship, M&A experience, Private Placements, Turnaround Experience, Debt Restructuring, Early Stage Companies, Manufacturing, Mergers & Acquisitions, Business Valuation, Due Diligence, Capital Raising, Investments, LBO, Portfolio Management, Capital, Leveraged Finance, Mezzanine, Angel Investing
Education
Stanford University Graduate School of Business 1980 — 1982
MBA, Finance
Stanford University 1975 — 1979
AB with Distinction, Economics
Urbano January 2010 - Present
Vector Marketing January 2009 - January 2010
Kelly Auto Group August 2009 - December 2009
smart circle June 2008 - March 2009
Nations First Financial 2004 - 2008
Colonial Home Mortgage January 2007 - March 2007
PC Helps Support, LLC 2007 - 2007
Law Office of Arthur January 2004 - September 2004
Van Ru Credit Corp January 2003 - January 2004
Skills
Personal Training, Management, Customer Service, Marketing, Credit, Leadership, Mortgage Lending, Sales, Direct Marketing, Microsoft Excel, Microsoft Office, Microsoft Word, Team Building, B2B, Retail, Telemarketing, Collections, Customer Satisfaction, Sales Management, Negotiation, Forecasting, Marketing Strategy, Account Management, Team Leadership, Coaching, Advertising, New Business Development, Public Relations, Social Media, Event Management, Social Networking, Social Media Marketing, Public Speaking, Lead Generation, Call Center, Strategic Planning, Salesforce.com, Online Marketing, Digital Marketing, Online Social Networking, Brand Development, Finance, Time Management, Team Management, Call Centers
Education
MCCC 2012 — 2013
Personal Training, Personal Training
Gibbs 2002 — 2003
Visual communication, Visual Communications
Gibbs/Visual Communications 2002 — 2003
Visual communications, Public Relations, Advertising, and Applied Communication
Community College of Philadelphia 1995 — 1996
None, Visual Com.
Cigna February 2015 - Present
Cigna March 2014 - March 2015
Cigna October 2011 - March 2014
Cigna December 2009 - October 2011
Rohm and Haas August 2007 - June 2010
PC Helps Support, LLC December 2001 - August 2007
Skills
Content Management, Disaster Recovery, HIPAA, IT Management, IT Strategy, ITIL, Microsoft SQL Server, Process Improvement, Quality Management, Business Analysis, Active Directory, SharePoint, Software Documentation, System Administration, SDLC, Visio, Windows Server, Vendor Management, Customer Service, Servers, Business Intelligence, SQL, Troubleshooting, Systems Analysis, IT Operations, IT Service Management, Information Technology, Enterprise Architecture, Security, Access, Microsoft Exchange, Windows XP, Technical Support, Help Desk Support, Windows 7, Network Security, Windows, Network Administration, Testing, Business Process, VPN, SCCM, Operating Systems
Education
Penn State University
PC Helps Support, LLC June 2013 - Present
Longhorn Steakhouse November 2011 - June 2013
Skills
Psychology, Microsoft Office, Customer Service, World Cultures, World History, PowerPoint, English, Mediation, Windows, Negotiation, Research, Outlook, Teaching, Public Speaking, Time Management, Coaching, Human Resources, Teamwork, Data Analysis, Training, Microsoft Word
Education
Temple University 2008 — 2011
Bachelor of Arts (B.A.), Psychology
Montgomery County Community College 2006 — 2008
Freedom Mortgage 2014 - Present
Xpress The Light February 2013 - Present
PC Helps Support, LLC 2013 - 2014
School District of Philadelphia 2002 - 2006
Skills
Graphic Design, Dreamweaver, Help Desk Support, HTML scripting, PHP, Fine Art, Adobe Acrobat, CSS, Microsoft Office, Adobe Creative Suite, CompTIA A+ Certification, Network + Certified, Nonprofits, XML, Online Marketing, Email Marketing, Social Networking, Social Media Marketing, Higher Education, Customer Service, Education
Education
Rutgers, The State University of New Jersey-New Brunswick 1996 — 2000
Bachelor of Fine Arts (B.F.A.), Graphic Design
Camden County College
Certification, Technology Support Specialist
Just Like Your Home Childcare February 2007 - Present
PC Helps Support, LLC August 2005 - February 2007
Living Faith Christian Academy September 2003 - August 2005
ESOR Technologies, LLC September 2001 - September 2003
Verizon Communications June 1989 - July 2001
Skills
Microsoft Office, Customer Service, Public Speaking, Management, Leadership
Education
Eastern University 1997 — 1999
Master of Business Administration (MBA), Business Administration and Management, General
Widener University 1984 — 1987
Bachelor of Science (BS), Computer Science
Carver High School of Engineering & Science 1980 — 1984
Diploma
iQ media Corp April 2014 - Present
Iron Mountain December 2010 - December 2013
Endeavor Sports Performance May 2006 - April 2013
PC Helps Support, LLC April 2010 - November 2010
Education
SUNY Cortland 2003 — 2007
BA, English
Vitamix March 2015 - Present
Vitamix June 2013 - March 2015
Vita-Mix Corporation May 2012 - June 2013
PC Helps Support, LLC January 2011 - May 2012
Sems and Associates 2012 - 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Outlook, Teaching, HTML, Public Speaking, Budgets, C++, Active Directory, Microsoft Exchange, Network Architecture, iOS, Virtualization, Troubleshooting, Windows 7, IT Asset Management, Disk Encryption, IT Service Management, Macintosh hardware, System Administration, SCCM, Technology Roadmapping, Platform Architecture, Help Desk Support, Security, Windows XP, Operating Systems, Leadership
Education
Baldwin Wallace University 2015 — 2017
Master of Business Administration (MBA)
West Liberty State University 2006 — 2010
Bachelor of Science (B.S.), Computer and Information Sciences, General
PNC February 2014 - Present
Vitalyst (formerly PC Helps) October 2012 - February 2014
PC Helps Support, LLC April 2010 - October 2012
Huntington Learning Center September 2008 - September 2011
Best Buy September 2008 - May 2010
Fairview Park City Schools October 2008 - June 2009
Olmsted Falls City Schools July 2007 - August 2008
OLMSTED FALLS HIGH SCHOOL July 2007 - August 2008
Kohl's Department Stores July 2003 - September 2006
Kohl's Department Stores July 2003 - September 2006
Skills
PowerPoint, Customer Service, Teaching, Outlook, Microsoft Publisher, Access, Microsoft Office, Microsoft Word, Microsoft Excel, Training, Leadership, OneNote, Lotus Notes, iPad Support, Windows Phone Support, Microsoft Access, Webinars, Team Building, SharePoint Workspace, Office 2010, Android, Microsoft Office 2007, SharePoint, E-training, Sales, Management
Education
Kent State University 2002 — 2007
B.S.E. Integrated Science, Physics
Harley-Davidson Motor Company October 2014 - Present
AmTrust Financial Services, Inc. (AFSI) April 2013 - October 2014
PC Helps Support, LLC February 2011 - March 2013
Skills
Microsoft SQL Server, Data Warehousing, Business Intelligence..., Windows 7, VBA, SharePoint, Office 365, Data Analysis, SSAS 2008, SSIS, SSRS, Commercial Insurance, Actuate Reporting, Reinsurance, Software Documentation, Active Directory, iOS, Help Desk Support, Technical Support, Microsoft Excel, Visio, Customer Service, Access, Windows
Education
Bowling Green State University 2005 — 2010
Bachelor's degree, Secondary Education and Teaching
PC Helps Support, LLC August 2008 - Present
Best Buy August 2006 - August 2008
UPS October 2005 - June 2006
OCCA 2004 - 2004
Skills
Problem Solving, Customer Service, Microsoft Office 2003, Microsoft Office 2007, Microsoft Office 2010, Windows Mobile, Windows Phone, Office 2010, Customer Satisfaction, Windows 7, Leadership, Blackberry, XP, Technical Support, Blackberry Enterprise..., Windows XP Pro, Help Desk Support, Microsoft Exchange, Citrix Metaframe, Microsoft Technologies, Citrix, Windows XP, Troubleshooting, Windows, Microsoft Office, Microsoft Excel, Access, Training, Databases, Microsoft Word
Education
Millersville University of Pennsylvania
Pennsylvania Institute of Technology
Project Management Institute January 2015 - Present
Stericycle Communication Solutions February 2012 - August 2014
PC Helps Support, LLC June 2007 - February 2012
PC Helps Support, LLC May 2006 - June 2007
Norris Sales Company February 2000 - May 2006
Acquisition Management Services, Inc January 1998 - January 2000
JustiCorp January 1996 - January 1998
Skills
Email Marketing, Lead Generation, B2B, Marketing Strategy, Salesforce.com, Direct Marketing, Professional Services, Account Management, CRM, Sales, Marketing, Integrated Marketing, Leadership, SEO, Business Development, New Business Development, Competitive Analysis, Analytics
Education
Immaculata University 1992 — 1996
Bachelor of Arts, Psychology and Elementary Education
WWPH
HSNi 2004 - 2012
PC Helps Support, LLC December 1998 - December 2000
Convergys Customer Management Canada, Inc August 1998 - November 1998
StaffMax (contract to Convergys Customer Management Canada, Inc. March 1997 - August 1998
H & R Block Canada, Inc January 1987 - March 1997
Skills
Computer/Technical..., Type 45 WPM, 10 Key 10K ksph, Patient, Motivated self-starter, Dependable Team Player, Highly detail oriented, Work within constrained...
Education
The University of Winnipeg 1979 — 1985
Did not attain degree, Political Science/History
AgileHires July 2012 - Present
Upon Official Review September 2009 - Present
firstPRO February 2012 - June 2012
Robert Half Technology March 2011 - February 2012
Help Now, LLC December 2009 - September 2010
ERT July 2008 - October 2009
Nemours September 2007 - July 2008
SunGard Higher Education April 2007 - July 2007
Nine West Group May 2004 - May 2006
PC Helps Support, LLC April 2003 - April 2004
Skills
Social Networking, Internal Communications, Corporate Communications, Desktop Support, Desktop Publishing, Help Desk Management, People Management, People Skills, Problem Solving, Network Administration, Network Engineering, Writing, Technical Recruiting, Resume Writing, Resume Review, Talent Acquisition, Sourcing, Social Media, Social Media Marketing, Twitter, IT Operations, Sales Presentations, Interviews, Networking, Recruiting, Leadership, Information Technology, Permanent Placement, Team Building, Screening, Management, Training, Consulting, Software Documentation, Technical Support, Databases, Negotiation, Help Desk Support, PHP, Contract Recruitment, SharePoint, Employee Relations, Citrix, Marketing
Education
Drexel University 1998 — 2004
Bachelor of Science, Information Systems
Greater Media Philadelphia April 2012 - Present
PC Helps Support, LLC May 2010 - April 2012
Skills
Cold Calling
Education
Bloomsburg University of Pennsylvania
Bachelors, Business Marketing
PC Helps Support, LLC September 2012 - Present
Vitalyst (formerly PC Helps) 2012 - Present
Skills
SharePoint, Outlook, Windows 7, Software Documentation, Troubleshooting, Process Improvement, Visio, Technical Support
Education
University of Puerto Rico-Rio Piedras 1990 — 2005
Bachelor of Arts (B.A.), Music
Prudential Retirement January 2013 - Present
PC Helps Support LLC 2006 - December 2012
Skills
Selling, CRM, Customer Service, Recruiting, Human Resources, Leadership, Management, Marketing Strategy, Mutual Funds, Project Management, Retail, Retirement Planning, Risk Management, Team Leadership, Training, Business Development, Insurance, Direct Sales, Investments, Sales, Process Improvement, Sales Process, Salesforce.com, Vendor Management
Education
Drexel University 2008 — 2010
Master of Public Health (MPH)
Slippery Rock University of Pennsylvania 2000 — 2004
BA, Poitical Science
Honesdale High School
Selekta Recordings February 2007 - Present
Arch Telecom, Inc. February 2015 - June 2015
Arch Telecom Inc. March 2014 - February 2015
Arch Telecom September 2013 - February 2014
Worship Recordings January 2006 - February 2014
PC Helps Support, LLC February 2013 - September 2013
Arch Telecom Inc. December 2010 - February 2013
T-Mobile November 2005 - September 2009
Verizon Wireless March 2003 - November 2005
Tweeter Home Entertainment Group August 2002 - March 2003
Skills
Music, Music Production, Music Industry, Composition, Songwriting, Recording, Social Media, Music Education, Entertainment, Microsoft Office, Studio Recording, Audio Engineering, Teaching, Event Management, Event Planning, Music Theory, Sound, A&R Administration, A&R, Graphic Design, Photoshop, Reason, Project Management, Digital Distribution, Digital Media, Time Management, Employee Training, New Business Development, Public Speaking, Public Relations, Editorial, Music Journalism, Android, Mobile Technology, Blogging, Radio, Video, Marketing, Record Labels, Social Networking, Audio Editing, DJ, Email Marketing, Music Publishing, WordPress, SEO, Sound Design, Audio Post Production, Broadcast, Management
Education
Humboldt State University 1992 — 1994
Communication and Media Studies
Hiram Johnson West Campus, School of Business, Technology, & Management 1988 — 1992
Business Communications
OnShift July 2013 - Present
OnShift July 2011 - July 2013
PC Helps Support, LLC July 2010 - July 2011
PC Helps Support, LLC November 2007 - July 2011
Skills
SaaS, Salesforce.com, Software Implementation, Software Documentation, Customer Service, Microsoft Office, Healthcare Information..., Start-ups, Microsoft Excel, Microsoft Office 2007, Help Desk Support, Remote Troubleshooting, Business Development
Education
Mount Union College 2002 — 2006
Bachelor's degree, Business Administration and Management, General
Pfizer June 2011 - Present
PC Helps Support, LLC November 2010 - May 2011
The KLM Group Inc. September 2006 - September 2010
The KLM Group Inc. May 2005 - August 2006
Skills
Account Management, Management, Marketing, Team Building, Selling, Key Account Management, Sales Process, Business Development, Sales Operations
Education
Rider University 2002 — 2006
Business Administration, business administration
Phoenixville Borough, Chester County, PA June 2013 - Present
Republican Committee of Chester County December 2012 - Present
Sprint by Arch Telecom October 2013 - September 2014
Sprint by Arch Telecom August 2013 - September 2013
PC Helps Support, LLC April 2012 - July 2013
ActionLink September 2012 - December 2012
PA Building Materials June 2011 - January 2012
University of Phoenix January 2007 - June 2010
Best Buy July 2003 - January 2005
Tweeter Home Entertainment Group September 2001 - July 2003
Skills
Candidate for..., Poll Booster for Pat..., Poll Booster for Tom..., Poll Booster for Ken..., Poll Booster for Steve..., Poll Booster for Mitt..., Volunteer for the..., Salesforce.com, Civic Action, Conservative Pundit..., Campaigning, Customer Service, Direct Sales, Cold Calling, Lead Generation, Sales, Public Speaking, Coaching, Microsoft Office, Team Building, ORCA Task Force Polling..., Campaign Consultant-..., C Level Selling, Building C-Level..., Enterprise Accounts, Marketing Communications, Political Campaigns, Legislative Policy, Training, Management, Marketing, Budgets, Public Relations, Fundraising, Social Networking, Account Management, B2B, Strategic Prospecting, Team Leadership, Leadership, Analysis, Strategic Planning, Social Media, Contract Negotiation, Human Resources, Retail, Leadership Development, Strategic Partnerships, Event Planning, Research
Education
University of Phoenix 2007 — 2010
Psychology
Chubb Institute 2000 — 2001
Arraya Solutions December 2010 - Present
Market Resource Partners June 2008 - December 2010
PC HELPS SUPPORT, LLC January 2007 - May 2008
Parsons-Brinkerhoff FEMA Housing Project April 2003 - December 2006
Skills
Customer Relations, Mentoring, Cold Calling, Customer Service, Microsoft Office, Outsourcing Advisory, Direct Sales, Sales Process, Sales Presentations, Salesforce.com, Selling, Solution Selling, Sales, Account Management, Sales Operations, New Business Development, Data Center, Contract Negotiation, Marketing, Management, Enterprise Software, SaaS, Outsourcing, CRM, Business Development, Sales Management, Customer Retention, Lead Generation, Disaster Recovery, Virtualization, Cloud Computing
Education
State University of New York College at Oswego 1998 — 2002
Bachelor of Arts, Communication
Penn State University 1996 — 1998
Bio-Chemistry
Hewlett-Packard March 2015 - Present
Nike November 2011 - March 2015
Xerox June 2009 - November 2011
PC Helps Support, LLC March 2006 - June 2007
PC Helps Support, LLC July 2005 - February 2006
Academy at Swift River January 2004 - December 2004
Academy at Swift River August 2002 - December 2003
Skills
Marketing Strategy, Cross-functional Team..., Market Research, Analytics, Strategic Planning, Project Management, Business Development, Marketing, Product Marketing, Account Management, Product Management, Process Improvement, Business Strategy, Sales, Forecasting, Salesforce.com, New Business Development, Program Management, Competitive Analysis, Data Analysis, Business Analytics, Product Development, Strategy, Teamwork, Leadership
Education
Purdue University - Krannert School of Management 2007 — 2009
MBA, Marketing, Strategy, International Management
New York University 1998 — 1999
B.A., Psychology
Tulane University 1995 — 1997
Bachelor of Arts (BA), Psychology
GFS 1983 — 1995
University of Pennsylvania July 2013 - Present
Penn Alumni Club of Philadelphia November 2012 - March 2014
Conservation Center for Art and Historic Artifacts August 2012 - July 2013
Library Company of Philadelphia May 2010 - August 2012
PC Helps Support, LLC November 2007 - May 2010
Academie de Versailles October 2006 - June 2007
Volt Services for Apple Computer October 2003 - December 2004
Skills
Photoshop, Digital Asset Management, Reference Services, Translation, Teaching, Editing, French, English, Writing, Video Editing, Online Research, Document Imaging, Public Speaking, Information Management, Microsoft Office, Community Outreach
Education
University of Pennsylvania 2002 — 2006
B.A., French, History, International Relations
Columbia University Reid Hall 2005 — 2005
Politics, History
Institut d'Etudes politiques de Paris 2005 — 2005
Sociology, Politcal Ideas
Lower Merion High School 1998 — 2002
Pratt Institute 2001 — 2001
Pre-College, Photography
Moore College of Art and Design 1999 — 2000
Young Artists Workshop, Visual and Performing Arts
Girard College Family Association November 2014 - Present
Christian Stronghold Church February 2013 - Present
PC Helps Support, LLC March 2012 - April 2013
Greyhound Lines, Inc. June 2011 - February 2012
Team Clean Inc May 2009 - August 2009
Synq Solutions Inc November 2006 - February 2008
L.F. Driscoll July 2004 - February 2006
Skills
Microsoft Office, Customer Service, Program Management, Office Administration, Hospitality, Employee Relations, Typing, Education, Training & Development, Account Management, Budgeting, Business Management, Business Strategy, Product Marketing, Advertising, Tutoring, Trumpet, Management, Budgets, Employee Training, Team Building, PowerPoint
Education
Christian Research and Development 2011 — 2014
Certified Biblical Counselor, Christian Research and Development
Temple University 2000 — 2004
B.S, Education
Messiah College 1998 — 1999
Filament Games February 2015 - Present
Philly Improv Theater April 2014 - January 2015
Shenandoah Studio August 2012 - August 2014
PC Helps Support, LLC November 2011 - June 2012
Gloucester County Times August 2010 - November 2011
The York Dispatch October 2007 - August 2010
DIYGamer November 2009 - May 2010
York County School of Technology September 2006 - October 2007
Skills
Quality Assurance, Copy Editing, Editing, InDesign, Microsoft Office, Layout, Headline Writing, Video Editing, Final Cut Pro, Exploratory Testing, Functional Testing, Agile Testing, Journalism, Blogging, Video Games, Creative Writing, Social Media, Proofreading, News Writing, Photoshop, Research, Social Networking, Storytelling, AP Style, Feature Articles, Newspapers, WordPress, Editorial, Publications, Online Journalism, Photography, OS X, Video Production, Live Event Producer, Organization Skills, Collaboration, Scheduling, Scrum, Software Testing
Education
Penn State University 2001 — 2005
English, English
Book Warehouse, LLC January 2014 - Present
Book Warehouse, LLC May 2013 - December 2013
Bricks 4 Kidz January 2013 - March 2013
PC Helps Support, LLC February 2012 - November 2012
ANCO Environmental Services, Inc. January 2004 - December 2010
Skills
Salesforce.com, Microsoft Word, Outlook, Typing, Mac OS X, Windows 7
Education
Messiah College 2007 — 2011
Bachelor of Arts (B.A.), Theatre/Theater
National Theatre Institute
Theatre/Theater
Gaiety School of Acting
Acting
New York Film Academy
Acting
EMC February 2012 - Present
Dell November 2007 - February 2012
PC Helps Support LLC May 2006 - November 2007
2003 - 2006 Pitney Bowes June 2002 - January 2006
2004 -2005 January 2004 - January 2005
Skills
Account Management, B2B, Business Development, Cloud Computing, Deduplication, Data Center, Disaster Recovery, Entrepreneurship, Go-to-market Strategy, Lead Generation, Mergers, Networking, New Business Development, Professional Services, SMB, Sales Enablement, Sales Presentations, Selling, Solution Selling, Storage Solutions, Strategic Partnerships, Technical Support
Education
2006 Kutztown University 2002 — 2006
B.S, Business Administration; Marketing
Kutztown University of Pennsylvania 2002 — 2006
B.S.B.A., Marketing - Sales
Malvern Systems, Inc March 2015 - June 2015
FedEx Office November 2014 - March 2015
PC Helps Support, LLC September 2007 - February 2010
Skills
Windows, Microsoft Office, English, Writing, Java, HTML, Online Research, Troubleshooting, Technical Support, Blackberry, Android, iPhone, Photoshop, Typing, Customer Service, Video Game Production, Wireless Networking, Teaching, Mac, Access, Microsoft Excel, Software Documentation, Databases, Windows 7
Education
Montgomery County Community College 2010 — 2012
Computer Science
OnShift October 2010 - Present
OnShift October 2010 - Present
PC Helps Support, LLC August 2008 - October 2010
Skills
Excel, Microsoft Office, HTML, Salesforce.com, Problem Solving, Customer Service, VBA, Software Documentation, Process Scheduler, Customer Relations, Selenium, Software Testing Life..., Automated Software..., PostgreSQL, MediaWiki, Scheduling, Python, SQL, Outlook, PowerPoint, Documentation, Word, Access
Education
Mount Union College 2002 — 2006
BS, Sports Management
DiscoverOrg August 2015 - Present
American Association of Inside Sales Professionals (AA-ISP) April 2015 - Present
FirstWater Communications January 2013 - Present
Zyme Solutions June 2014 - August 2015
Wolf Performing Arts Center October 2010 - September 2012
American Association of Inside Sales Professionals March 2010 - March 2012
PC Helps Support, LLC August 2010 - January 2012
American Association of Inside Sales Professionals March 2010 - August 2011
PC Helps Support, LLC 2005 - 2010
Locust Lake Village Property Owners Association 2006 - 2007
Skills
Sales Motivation, Performance Coaching, Sales Methodology, Leadership Development, Inside Sales Growth, Inside Sales Consulting, Sales Management..., SMB Growth Advisor, Public Speaking, Strategic Learning, Sales Process, Sales Management, Consulting, B2B, Business Coaching, Enterprise Software, Training, Strategy, Business Strategy, Management, Marketing Strategy, Customer Service, Coaching, Lead Generation, Cloud Computing, Account Management, Contract Negotiation, Customer Satisfaction, Team Management, Direct Sales, Team Building, Entrepreneurship, Marketing, Leadership, CRM, Sales, Cold Calling, New Business Development, Online Marketing, Sales Operations, Strategic Partnerships, Recruiting, Project Planning, Customer Retention, Management Consulting, Selling, Salesforce.com, Strategic Planning, Start-ups, Solution Selling
Education
Pennsylvania State University, The Dickinson School of Law
Doctor of Law (JD), Law
University of Pittsburgh
Bachelor of Arts (BA), English Writing and Communications
Villanova University
Master of Business Administration (MBA), Corporate Management
DiBruno Brothers Imports September 2014 - Present
The Vetri Foundation for Children 2012 - Present
Border Springs Farm October 2013 - August 2014
Border Springs Farm May 2013 - August 2014
Van Aken Singature October 2012 - May 2013
Philadelphia Flower Show 2012 2012 - 2012
The Pickled Heron 2012 - 2012
Mercury Solar Systems 2011 - 2012
PC Helps Support, LLC 2009 - 2011
Stride and Associates 2008 - 2009
Skills
Sales, Business Development, Marketing Research, Contract Negotiation, Networking, Culinary Skills, Culinary Education, Butchery, Menu Development, Menu Costing, Retail Sales, New Restaurant Openings, Team Management, Chef, Restaurants, Ingredients, Food, Catering, Food
Education
Jna Institute of Culinary Arts 2011 — 2012
Associate's degree, Culinary Arts/Chef Training
Saint Joseph's University 2004 — 2008
Bachelor of Business Administration (B.B.A.), Sports and Entertainment
Upper Saint Clair High School
Sykes Enterprises, Inc. October 2014 - Present
valgusPCsupport March 2007 - Present
Integrity Staffing Solutions December 2013 - May 2014
Express Quality Services January 2013 - February 2013
All County Employment Services April 2012 - October 2012
Fanfare Media Works December 2003 - February 2008
Wheale's Multi Media Group January 2003 - March 2007
PC Helps Support, LLC April 2002 - October 2002
WRAW 1982 - 1983
Skills
Graphic Design, Web Design, Voice Over, Advertising Sales, Help Desk Consultant, Customer Service, Accounts Payable, Email Marketing, Photoshop, CSS, Microsoft Office, E-commerce, Logo Design, Multimedia, Marketing, JavaScript, Microsoft Word, B2B, Microsoft Excel, SEO, Online Marketing, Public Speaking, Marketing Strategy, Online Advertising, Website Development, Sales, Adobe Creative Suite, Google Adwords, HTML, Advertising, Marketing Communications, New Business Development, Social Media Marketing, Digital Marketing, Brand Development, Brochures, Business Development, Direct Marketing, Digital Media, Web Marketing, Sales Presentations, Mobile Marketing, Small Business, Social Media, Facebook, Training, Social Networking, Customer Relations
Education
Berks Technical Institute 2000 — 2001
certificate, PC Network/Internet Technician
Reading Area Community College 1981 — 1983
Associate of Arts and Sciences (A.A.S.), Data Processing
Reading-Muhlenberg Area Vo-Tech 1977 — 1980
Diploma, Commercial Art
Business Continuity & Disaster Recovery May 2015 - Present
Successful at whatever company where I've been employed. 1986 - Present
Broadview Networks 2013 - May 2015
SunGard Availability Services 2010 - 2013
PC Helps Support, LLC July 2008 - September 2009
PC Helps Support, LLC January 2006 - July 2008
PC Helps Support, LLC August 2003 - January 2006
AT&T Global Services October 2000 - July 2003
McAfee August 1998 - July 2000
Anixter August 1997 - August 1998
Skills
Solution Selling, Salesforce.com, Sales Process, Enterprise Software, CRM, Disaster Recovery, Sales Management, Direct Sales, Business Continuity, Lead Generation, Professional Services, Sales Operations, Account Management, New Business Development, SaaS, B2B, Networking, Contingency Planning, Business Development, Cold Calling, Leadership, Data Center, Management, Managed Services, Cloud Computing, Product Management, Sales, Business Resilience, Value Based Selling, Pipelines, Program Management, Sales Presentations, Training, Team Leadership, Customer Retention, SalesLogix, Pipeline Building, Unified Communications, Strategic Partnerships, Information Technology, Strategic Planning, Telecommunications, Vendor Management, Security, Consulting, Channel Partners, Marketing, Storage, Team Building, Strategy
Education
Saint Joseph's University
BS, Psychology, 3.3
Milkboy Recording Studio November 2014 - Present
Brand.com June 2014 - Present
Market Resource Partners May 2013 - Present
PC Helps Support, LLC December 2012 - April 2013
Philadelphia sports clubs 2009 - 2011
Skills
Sales Operations, Direct Sales, Salesforce.com, Solution Selling, Cold Calling, Sales, Customer Retention, SaaS, New Business Development, Lead Generation, Social Media Marketing, Sales Process, Marketing, Account Management, Social Networking, CRM, Sales Presentations, B2B, Direct Marketing, Email Marketing, Strategic Partnerships
Education
Art Institute of Pittsburgh 2001 — 2003
Associate’s Degree, Industrial and Product Design
Wilkes University 2000 — 2001
Bachelor of Arts (BA), Arts and Education
Wilkes University, Art Institute of Pittsburgh
Afilias November 2011 - Present
Iron Mountain May 2010 - November 2011
PC Helps Support, LLC December 2009 - May 2010
Marsen Publishing January 2007 - December 2009
Toy Directory May 2006 - December 2006
Skills
Cold Calling, Sales Management, B2B, New Business Development, Closing Skills, Email Marketing, Salesforce.com, Inside Sales, Training & Development, Mentoring, Leadership Development, Enterprise Technology..., Enterprise Accounts, Mobile Internet, DNS, Internet Services, Exceeding Quotas, Networking, Selling Skills, Online Marketing, Mobile Devices, Account Management, Marketing, Management, Leadership, Lead Generation, SaaS, Marketing Strategy, Strategic Partnerships, Sales Process, Solution Selling, Direct Sales, Business Development, Selling, Sales, Sales Operations
Education
Kutztown University of Pennsylvania 2001 — 2004
Secondary Education and Teaching
Kutztown University of Pennsylvania
Pet360 June 2015 - Present
Independent School Management January 2009 - June 2015
PC Helps Support, LLC January 2007 - January 2009
Skills
MySQL, CSS, PHP, JavaScript, HTML, C#, Programming, jQuery, Project Management, Java, Linux, Team Management, .NET, Python, C++, C, AngularJS, Spa, JSON, Web Services, AJAX, HTML 5, Web Applications, SQL, Algorithms, Algorithm Design, d3.js, D3
Education
University of Delaware 2009 — 2014
Bachelor of Science (BS), Computer Science, Senior
Utility Meter Reader LCC 2014 - 2015
Jorgewerke 2013 - 2014
Rosetta November 2011 - June 2013
Jorgewerke July 2010 - November 2011
PC Helps Support, LLC June 2008 - July 2010
Alsoft Inc February 1996 - June 2001
Skills
Listening Skills, Fast Learning, Problem Solving, Software Development, Time Management, JSON, CSS, Xcode, MVC, Java, HTML, XML
Education
Kent State University 2003 — 2003
Computer Science
Houston Community College 1992 — 1996
Programming Certificate, Computer Programming
UC Berkeley 1976 — 1977
Chemistry
NTT DATA Americas (formerly MISI Company) March 2012 - Present
MatchPoint Consulting Group May 2010 - December 2011
NextStep4u.com March 2008 - May 2010
Berkeley Training January 2007 - March 2008
PC Helps Support, LLC May 2006 - January 2007
Skills
Recruiting, Technical Recruiting, Human Resources, Interviews, Staff Augmentation, Temporary Placement, Applicant Tracking..., Benefits Negotiation, Consulting, Internet Recruiting, SDLC, Project Management, Talent Acquisition, Screening Resumes, Training, Onboarding, Vendor Management, Contract Recruitment, Executive Search, Sourcing, Operations Management, Business Strategy, Resource Management, Talent Management, IT Recruitment, Strategic Planning, Screening, Temporary Staffing, Information Technology, Staffing Services, Permanent Placement, Networking, Start-ups, CRM, HRIS, SucessFactors
Education
University of Phoenix 2008 — 2010
MBA, Business Administration
West Chester University of Pennsylvania 2001 — 2006
BA, History - Middle East and Asia concentration
Archbishop John Carroll
Defense Logistics Agency - Aviation February 2013 - April 2014
PC Helps Support, LLC 2011 - 2012
Distinctive Solutions, Inc. 2010 - 2011
RMJP, LLC 2007 - 2010
The Law Office of Lori D. Palmieri 2009 - 2009
Skills
Lead Generation, CRM, Direct Sales, Cold Calling, Salesforce.com, Marketing Strategy, Executive Presentations, Microsoft Technologies, Consultative Selling, Strategic Selling, Staff Development, Prospect Qualification, Sales, Selling, Sales Presentations, Leadership, Contract Negotiation, Contract Management, Strategic Planning, Logistics, Project Planning, Government Contracting, Security Clearance, Military Aviation
Education
University of Florida 2003 — 2007
B.A., Economics, Minor in Business Administration
Quest Diagnostics July 2014 - Present
Quest Diagnostics April 2013 - July 2014
Quest Diagnostics May 2012 - April 2013
American HomePatient November 2010 - May 2012
PC Helps Support, LLC July 2010 - November 2010
Republican Party of Luzerne County January 2010 - May 2010
Republican Party of Luzerne County January 2010 - May 2010
Philadelphia Soul 2008 - 2008
Skills
Salesforce.com, Fundraising, Editing, Cold Calling, Account Management, Direct Sales, Sales, Sales Process, B2B, Sales Management, New Business Development, Selling, Customer Service, Solution Selling, Lead Generation, Marketing, Marketing Strategy, Strategic Planning, Customer Retention
Education
King's College 2006 — 2010
BA in Mass Communications, Communications & Marketing
Father Judge High School 2002 — 2006
PC Helps Support, LLC July 2008 - Present
Skills
Microsoft Office, Windows 7, Windows XP Professional, Database Administration, Customer Service, Research, SharePoint, Troubleshooting, Microsoft Office 2003
Education
Lakeland Community College 2011 — 2018
Associate of Arts (A.A.)
Workstrings International June 2012 - Present
PC Helps Support, LLC December 2011 - April 2012
PC Helps Support, LLC June 2010 - December 2011
The Hack Shack August 2008 - January 2010
DS Philadelphia 2010 - 2010
Toronto Blue Jays June 2006 - April 2008
Education
The University of Texas at San Antonio 2004 — 2009
BA Economics, Business Admin., economics
University of Southern Mississippi 2002 — 2004
Sidecar June 2015 - Present
iQ media Corp February 2015 - June 2015
Monetate, Inc. July 2012 - October 2014
Iron Mountain July 2010 - July 2012
PC Helps Support, LLC February 2010 - May 2010
Advertising Specialty Institute June 2009 - August 2009
C.H. Robinson Worldwide, Inc June 2006 - May 2009
Skills
Cold Calling, Salesforce.com, Account Management, Logistics, Customer Service, 3PL, New Business Development, Sales, Transportation..., Transportation, Supply Chain, Logistics Management, Sales Process, Direct Sales, Sales Management, Supply Chain Management, Reverse Logistics, Warehousing, Negotiation, Shipping, Lead Generation, B2B, Solution Selling, CRM, SaaS
Education
Penn State University 2001 — 2005
Bachelors, Communications
IBM May 2014 - Present
Devon Health Services May 2011 - May 2014
PC Helps Support, LLC August 2008 - April 2011
Americap Financial November 2007 - August 2008
Skills
Sales, CRM, New Business Development, Account Management, Salesforce.com, Sales Operations, Management, Solution Selling, Direct Sales, SaaS, Sales Presentations, Sales Management, Contract Negotiation, Channel Sales, Mobile Device Management, Negotiation, Mobile Security, Healthcare, Enterprise Mobility, Cloud Computing, Solution Implementation, Inside Sales, Mobile Devices, Software Implementation, Enterprise Software, Channel Partners, Miller Heiman, Marketing Strategy, Budget Forecast, Contract Negotiations, Lean IT, Process Improvement, Contract Management, Agile Methodologies, Healthcare Management, Prospect Research, Strategic Alliances, Security Sales
Education
Franklin & Marshall College 2002 — 2006
B.A.
GCA Services Group January 2014 - Present
GCA Services Group March 2013 - December 2013
PC Helps Support, LLC November 2009 - March 2013
Commission Junction July 2008 - September 2009
Commission Junction, a ValueClick company December 2004 - July 2008
Commission Junction April 2003 - December 2004
Julien J. Studley, Inc. February 1999 - October 2002
Skills
PPC, Online Advertising, Affiliate Marketing, Webmaster Services, Management, Online Marketing, Web Marketing
Education
University of California, Santa Barbara 1988 — 1991
Bachelor of Arts (B.A.), Sociology
Metropolitan State College of Denver 1993 — 1995
Provisional Teaching Certificate, Elementary Education
Vitalyst December 2014 - Present
Agile IT May 2012 - December 2014
Agile IT April 2012 - June 2012
PC Helps Support, LLC July 2010 - April 2012
EBS Healthcare July 2008 - November 2009
PHH Mortgage 2001 - June 2008
Skills
Salesforce.com, Cold Calling, Account Management, Cloud Computing, Sales, New Business Development, Team Building, Coaching, Customer Service, Business Development, Solution Selling, Selling, Sales Process, Data Center, Direct Sales, B2B, Contract Negotiation, Enterprise Software, Networking, Consulting, CRM, Management, Virtualization
Education
Allegheny College 1992 — 1996
Bachelor of Arts, Psychology
Kaspersky Lab January 2015 - Present
Microsoft January 2012 - December 2014
JBC Financial Inc. May 1999 - December 2014
PC Helps Support, LLC January 2011 - January 2012
AMX December 2009 - December 2010
vHunter Business Development June 2009 - January 2010
Microsoft June 2005 - January 2009
Microsoft January 2003 - June 2005
Microsoft August 2001 - January 2003
Microsoft June 2000 - August 2001
Skills
Solution Selling, CRM, Business Development, Strategy, Selling, Direct Sales, SaaS, Sales Management, Marketing Management, Management, Sales, Retail, Recruiting, Unified Communications, Enterprise Software, Cloud Computing, Account Management, Professional Services, Strategic Partnerships
Education
University of Dayton 1991 — 1995
Bachelor's degree, Finance, General
GI Partners December 2012 - Present
SoftLayer Technologies, Inc. August 2010 - Present
PC Helps Support, LLC August 2007 - Present
GI Partners May 2007 - December 2012
Sandler Capital Management June 2001 - October 2006
Omnicom Group January 1999 - July 1999
Wasserstein Perella July 1995 - January 1999
Wasserstein & Co. July 1995 - January 1999
Skills
Venture Capital, Private Equity, Mergers & Acquisitions, Corporate Development, Start-ups, Financial Modeling, Valuation, Investment Banking, Hedge Funds, Entrepreneurship, Business Strategy, Financial Analysis, Due Diligence
Education
Harvard Business School 1999 — 2001
Master of Business Administration (MBA)
University of Pennsylvania 1991 — 1995
BS, Economics
University of Pennsylvania - The Wharton School 1991 — 1995
BS, Economics - Finance
Barclaycard March 2015 - Present
Barclaycard US January 2010 - Present
Barclaycard October 2008 - March 2010
PC Helps Support, LLC 2006 - 2008
Wahlstrom Group January 2005 - May 2006
Skills
Project Management, Salesforce.com
Education
Shippensburg University of Pennsylvania 2000 — 2004
eLocal.com July 2015 - Present
WizeHive August 2014 - Present
PC Helps Support, LLC January 2013 - February 2014
Oracle September 2008 - September 2012
Global Knowledge February 2004 - September 2008
Global Knowledge Training 2004 - September 2008
NAVIANT 2001 - 2003
Skills
Enterprise Software, SaaS, Solution Selling, Business Alliances, Cloud Computing, Pre-sales, Business Process, Professional Services, Channel, Business Intelligence, Sales Process, Learning Management, Sales Enablement, Channel Partners, E-Learning, Salesforce.com, Blended Learning, Program Management, Siebel, Sales, Consulting, CRM, Product Management, Oracle, Business Development, Mobile Devices, Account Management, Team Leadership
Education
Temple University 1985 — 1989
Bachelor of Science (BS), Business Management
Vitalyst June 2014 - June 2015
PC Helps January 1998 - June 2014
PC Helps October 1996 - January 1998
PC Helps Support, LLC January 1996 - October 1996
Skills
Salesforce.com, Process Improvement, Account Management, Microsoft Office, Project Management, Professional Services, Customer Service, Software Documentation, Troubleshooting, Leadership, Team Leadership, Program Management, Call Centers, Access, Management, Training, Windows, Technical Support, CRM
Education
Saint Leo University
Picture Mosaics LLC April 2014 - Present
OH Produce! January 2006 - Present
Bing Technologies July 2010 - January 2011
PC Helps Support, LLC 2004 - 2005
Skills
JavaScript, PHP, HTML 5, CSS3, Object Oriented Design, MVC, REST, Facebook API, Google API, OAuth, jQuery, Bootstrap
Education
Saint Joseph's University 1999 — 2003
Bachelor of Science (BS), Computer Science
PC Helps Support, LLC June 2010 - Present
PC Help June 2008 - Present
Source One Financial Staffing 2007 - 2008
Education
West Virginia University 1990 — 1994
Brookdale Community College 1989 — 1991
AMEC July 2010 - Present
PC Helps Support, LLC April 1995 - July 2010
Skills
Software Documentation
Education
Saint Joseph's University 1983 — 1987
Temple University Health System January 2014 - Present
Hayes Management Consulting January 2012 - January 2014
Children's Hospital Of Philadelphia 2009 - January 2012
The Childrens Hospital of Philadelphia October 2008 - July 2009
The Childrens Hospital of Philadelphia March 2006 - October 2008
PC Helps Support LLC September 2004 - December 2006
PC Helps 2002 - 2006
Skills
Epic Systems, Systems Analysis, Troubleshooting, Clinical Workflow, Medical Records, Process Improvement, Customer Service, Hands-on Training, Technical Support, EHR, Healthcare Information..., Vendor Management, Software Documentation, Ambulatory Care, Access, Ambulatory, GoLive, CPOE, HL7, EMR, Informatics, HIPAA, Healthcare, Hospitals, Healthcare Consulting, Health Information..., Visio, Healthcare Management, Leadership, Software Implementation, Physicians, Inpatient, Integration, Citrix, Managed Care, Healthcare Industry, Testing, Help Desk Support, Documentations, Business Process, Information Technology, Training, SharePoint, Clinical Research, Analysis, System Deployment, Consulting
Education
Montclair State University
BS, Management Information Systems
EisnerAmper LLP August 2010 - Present
Amper, Politziner & Mattia August 2008 - July 2010
Goldenberg Rosenthal, LLP 2005 - 2008
ACME Hardesty 2005 - 2005
Synygy February 2001 - March 2004
Radian Group Ltd 2004 - 2004
SEPTA July 1995 - March 2000
PC Helps Support, LLC November 1995 - July 1998
Skills
Active Directory, Disaster Recovery, IT Audit, Troubleshooting, Information Security, Windows 7, Business Analysis, Operating Systems, Computer Hardware, Access, Information Technology, Software Documentation, Networking, Windows XP, Databases, XP, Technical Support, Hardware, System Administration, Microsoft Exchange, Laptops, Switches, Routers, IT Operations, Windows, Blackberry, Process Improvement, Committed to..., Integrity
Education
Delaware County Community College 2003 — 2004
Master Networking program (CCNA/MCSE), Master Networking program (CCNA/MCSE)
Chubb Institute 2000 — 2001
Certificate, Computer Programming
Penn State University 1990 — 1994
Bachelor of Science (BS), Business/Management
Monsignor Bonner Highschool 1986 — 1990
Diploma, General Academic Studies
Stella Maris 1978 — 1986
Diploma, General Academic Studies
Hay Group August 2010 - Present
PC Helps Support, LLC April 2010 - August 2010
The Hartford July 2006 - July 2009
The Hartford August 2000 - July 2006
Computer Aid, Inc. March 1998 - August 2000
Education
Penn State University 1991 — 1995
Bachelor of Science (BS)
Comcast Spotlight July 2012 - Present
Italy-America Chamber of Commerce of Greater Philadelphia September 2009 - Present
Intertek August 2011 - April 2012
Castellana Olive Oil February 2006 - July 2008
Scharf Group LLC June 1999 - December 2005
ADP September 1997 - September 1998
PC Helps Support, LLC March 1996 - July 1997
Skills
Consultative Selling, Revenue Maximization, Direct Sales, Strategic Planning, Business Strategy, Management Consulting, Sales Process, Customer Relations, International Business, International Sales, Business Planning, B2B, Business Management, Negotiation, Sales Management, Start-ups, Account Management, Process Improvement, Lead Generation, Contract Negotiation, Entrepreneurship, Management, Strategy, Selling, Sales, New Business Development, CRM, Training, Market Research, Cross-functional Team..., Sales Operations, Business Development, Program Management, Forecasting, Team Building, Marketing, Advertising, Customer Service, Marketing Strategy, Networking
Education
Drexel University - College of Business and Administration 2009 — 2011
Bachelor of Science (BS), International Business
Drexel University - College of Business and Administration
Bachelor's degree, Business Administration and Management, General
PC Helps Support LLC January 2011 - Present
PC Helps Support, LLC January 2010 - Present
PC Helps Support, LLC January 2010 - Present
Toys R Us September 2007 - October 2010
Toys R Us August 2009 - January 2010
Toys R Us September 2007 - August 2009
Pizza Hut January 2006 - July 2007
Pizza Hut January 2006 - July 2007
Skills
Inventory Management, Inventory Control, Customer Service, Loss Prevention, Retail, Time Management, Merchandising, Inventory, Distribution Center..., Visual Merchandising, Data Entry, Microsoft Office, Customer Satisfaction, Microsoft Word, Cashiering
Education
computertraining.edu 2009 — 2010
Microsoft Windows Vista, Microsoft Windows Server 2003
University of Mount Union 2008 — 2008
Biology, Computer Programming
New York Islanders Hockey Club April 2011 - January 2013
Vinland, LLC December 2009 - March 2012
VALUE, Inc May 2006 - December 2006
AC Neilson February 2005 - December 2006
PC Helps Support, LLC April 2004 - November 2004
Lou Bachrodt Chevrolet/Thomas Chevrolet February 2003 - January 2004
Prezzo's of Boca March 2002 - April 2003
TV Guide Magazine July 1998 - July 2000
KC Sign Company May 1997 - July 1998
F-MATIC Inc. July 1996 - February 1997
Skills
Sports Management, Sponsorship, Archtics, Sponsorship Activation, Event Management, Event Planning, Sports Marketing, Ticket Sales, Sports, Sponsorship Sales, Marketing, Hockey, Publicity, Professional Sports, Media Relations, Public Relations, Public Speaking, Advertising, Baseball, Sales, Facebook, Social Media Marketing, Marketing Communications, Social Networking, Partnerships, Social Media, Sports Industry, Cold Calling, Relationship Marketing, Athletics, Archtics Ticketing..., New Business Development, Customer Service, Lead Generation, Sports Writing, Press Releases, Management, Training, Ticketing
Education
Southern Illinois University, Carbondale 2007 — 2009
Near completion of BS - Marketing, Marketing/Marketing Management, General
Delaware County Community College 2005 — 2006
Associate of Arts (A.A.), Business Administration and Management, General, 3.97
Washingon and Jefferson 1987 — 1988
Political Science and Government
Preferred February 2014 - February 2015
Sprout (NBC Universal) March 2008 - February 2014
Comcast May 2007 - March 2008
PC Helps Support, LLC January 2006 - May 2007
Skills
Social Media Marketing, Marketing, Microsoft Office, Event Planning, Social Media, Event Management, Public Relations, Executive..., Executive Support, Editing, Entertainment, Television, Social Networking, Outlook, Facebook
Education
Kutztown University of Pennsylvania
Squire Patton Boggs January 2015 - Present
Michael Baker Corporation March 2013 - January 2015
PC Helps Support, LLC February 2011 - March 2013
Discount Drug Mart 2002 - 2011
Skills
Software Support, Microsoft Office 2003, Microsoft Office 2007, Microsoft Office 2010, Troubleshooting, Spanish-speaking, Customer Service, Windows 7, Windows XP Pro, Android, Android Development, Android SDK, SQL
Education
Cleveland State University 2008 — 2010
Bachelor of Business Administration (BBA), International Business
Iron Mountain 2011 - Present
PC Helps Support LLC March 2010 - June 2011
Gordon Restoration September 2007 - June 2009
Aames Home Loan May 2006 - May 2007
Enterprise Rent-A-Car October 2001 - January 2006
Education
King's College 1995 — 1999
Academy Park HS
PPG Industries October 2014 - Present
PTA Transportation July 2013 - Present
PC Helps Support, LLC June 2008 - November 2011
Skills
Troubleshooting, Networking, System Administration, Windows, Software Documentation, Cloud Computing, Microsoft Office, Citrix, Integration, Databases, software support, IT Hardware Support, Computer Repair, Android, HTML, JavaScript, Customer Support, Customer Service, Data Center
Education
Cleveland State University 1991 — 1995
Quadax, Inc. August 2015 - Present
AmTrust Financial Services, Inc. (AFSI) August 2013 - August 2015
PC Helps Support, LLC August 2011 - August 2013
Skills
Leadership, Loss Prevention, Inventory Management, Store Management, Coaching, Human Resources, Customer Service, Telephone Skills, Time Management, Recruiting, Process Scheduler, Onboarding, Interviews, Merchandising, Management, Microsoft Office, Technical Support, Troubleshooting, Outlook, Call Centers, Software Documentation, Access, Microsoft Office 2007, Microsoft Word, Microsoft Excel, PowerPoint, Microsoft Office 2003, Help Desk Support, Office 2010, Windows 7
Education
Cleveland State University 2007 — 2011
Management and Labor Resources
Parma Sr. High
The University of Akron
CoreDial, LLC October 2013 - Present
PC Helps Support, LLC September 2011 - April 2013
Nielsen Media Research August 2003 - March 2010
Skills
Salesforce.com, Lead Generation, Account Management, Direct Sales, Cold Calling, B2B, Selling, Sales Process, Sales, Customer Service, Microsoft Office, CRM, Business Development, Cloud Computing, Management, Solution Selling
Education
ITT Technical Institute-Miami
Associate of Science (A.S.), Electronic engineering technology
Miro Technologies November 2011 - Present
FICO July 2007 - December 2010
Sony December 2006 - June 2007
Google May 2006 - November 2006
PC Helps Support, LLC 2004 - 2005
Skills
Integration, Java, Linux, SQL, MySQL, Java Enterprise Edition, Visual Basic, Perl, Unix, Web Services, XML
Education
UC San Diego 2008 — 2010
Certification, UNIX System Administration
Gettysburg College 1999 — 2003
BA, Computer Science
Pontifícia Universidade Católica do Rio de Janeiro 2002 — 2002
Portuguese
Philadelphia Eagles August 2005 - Present
CertainTeed Corporation October 2011 - March 2014
The Jones Group Inc. October 2006 - March 2011
PC Helps Support, LLC November 2003 - September 2006
GMAC Commercial Mortgage October 2000 - October 2003
Waco Associates, Inc. April 1998 - October 2000
Advanta Corporation / Fleet Bank February 1990 - April 1998
Education
Saint Joseph's University - Erivan K. Haub School of Business 1996 — 2001
Master of Business Administration (M.B.A.), Finance
Temple University - Fox School of Business and Management 1986 — 1990
Bachelor of Business Administration (B.B.A.), Marketing / Statistics
Covanta February 2014 - Present
PC Helps Support, LLC October 2011 - May 2013
Best Buy October 2005 - October 2011
St. Joseph's University April 2008 - April 2009
St. Joseph's University May 2007 - September 2007
Skills
Microsoft Office, Windows, Wireless Networking, Physics, Music, Guitar, Sales, Salesforce.com, Cold Calling, Direct Sales
Education
St. Joseph's University 2006 — 2011
Bachelor of Science, Physics
PC Helps Support, LLC April 2000 - Present
Education
Cabrini College
BA, Communications
The George Washington University
ACE Group September 2005 - Present
PC Helps Support, LLC December 2002 - September 2005
Skills
Leadership, Business Analysis, Project Management, Requirements Analysis, Microsoft Office, Information Technology
Education
Lock Haven University of Pennsylvania 1997 — 2002
Bachelor's Degree, Computer and Information Sciences, General
CoreDial, LLC June 2014 - Present
PC Helps Support, LLC September 2012 - March 2013
Colorado Technical University June 2012 - September 2012
Point 180 2011 - 2012
Skills
Cold Calling, Salesforce.com, Sales, Lead Generation, Customer Service, Microsoft Office, Public Speaking, Recruiting, Marketing, Social Media, Social Networking, Event Planning, SaaS, Hosted Voice, SIP Trunking, Cloud Communications
Education
Eastern Illinois University 2006 — 2010
Bachelor of Arts (B.A.), Corporate communications, 3.0
University of Pennsylvania Health System December 2013 - Present
University of Pennsylvania Health System June 2011 - Present
PC Helps Support, LLC April 2007 - May 2011
Adobe August 2004 - March 2005
Skills
EpicCare Ambulatory, Microsoft Office, Windows XP, Windows 7, Adobe Acrobat, Visual Basic, HTML, SQL, Visual C++, MUMPS, Epic Systems, Software Documentation, Testing, Ambulatory Care, Quality Assurance, SharePoint
Education
Drexel University 2001 — 2006
Bachelor of Science (B.S.), Information Systems
Liturgical Publications May 2012 - Present
PC Helps Support, LLC December 2008 - February 2010
Penton Media December 1980 - June 2007
Skills
Troubleshooting, Customer Service, Process Improvement, Linux, Customer Satisfaction, Team Building, Microsoft Office, System Administration, Call Centers
Education
Bryant & Stratton College-Cleveland 1996 — 1997
St. Joseph Academy 1977 — 1980