Warrantech Company
Industry: Company
DescriptionHeadquarters: Bedford, TX Founded: 1983 Subsidiaries: Warrantech Automotive, Inc., Parent organization: The Amynta Group
Warrantech List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Warrantech. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Warrantech Salaries. You can even request information on how much does Warrantech pay if you want to. Learn about salaries, pros and cons of working for Warrantech directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
122 Warrantech employees in database. Find out everything there's to know about Warrantech employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Warrantech Employees
Warrantech April 2013 - Present
State National Companies October 2010 - April 2013
State National Companies September 2003 - October 2010
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Project Management, Microsoft Project, Insurance, Process Improvement, Customer Satisfaction, Sales Management, New Business Development, Customer Service
Education
Texas Woman's University 1999 — 2002
Business Administration and Management, General
Beepi November 2014 - Present
Reliable Paving June 2012 - August 2014
O'Reilly Auto Parts May 2009 - June 2012
Don Davis Nissan November 2008 - May 2009
Warrantech October 2007 - October 2008
Brackettville Auto March 2005 - September 2007
Skills
Multiple types of..., Selling automotive..., Excellent experience in..., Computer skills with..., Assigning and..., Over the phone tech..., Extensive experience in..., Experience in..., National Institute for...
Education
Universal Technical Institute of Texas Inc 2002 — 2003
Certificate of Automotive Excellence, Automobile/Automotive Mechanics Technology/Technician
Mansfield High School 1998 — 2002
Diploma
Warrantech February 2015 - Present
LCS Visuals January 2012 - Present
Mavericks Activity Center January 2010 - January 2011
Angelus Student Film Festival January 2000 - January 2002
Skills
Typography, Visual Communication, Flyers, Logo Design, Layout, Graphic Design, InDesign, Adobe Creative Suite, Branding & Identity, Illustrator, Corporate Identity, Vector Illustration, Photoshop, Art Direction, Digital Illustration, Illustration, Digital Photography, Packaging, Research, Graphics, Posters, Mac, Brochures
Education
The University of Texas at Arlington 2009 — 2013
Bachelor of Fine Arts (BFA), Design and Visual Communications, General
Tarrant County College 2006 — 2008
Design and Visual Communications, General
Tarrant County College 2006 — 2008
Visual Communication
ClearPoint Credit Counseling Solutions September 2014 - Present
Frederick J Hanna & Associates, P.C. November 2011 - September 2014
Prommis Solutions January 2009 - November 2011
Alex Simanovsky and Associates September 2007 - May 2008
Saab AB June 2005 - August 2007
FastForms, INC November 2004 - May 2005
TJX November 2002 - August 2004
Warrantech December 2000 - November 2002
Pagemart Wireless March 1997 - August 1999
Qualex September 1995 - March 1997
Skills
Training, Management, Human Resources, Call Centers, Customer Service, Time Management, Sales, Quality Assurance, Negotiation, Mediation, Coaching, Insurance, Telecommunications, Trials, Process Scheduler, Analysis, Bankruptcy, Call Center, Microsoft Office, Outlook, Recruiting, Temporary Placement, Research
Education
Indiana University of Pennsylvania 1979 — 1983
B.S., Marketing
Durant Daily Democrat January 2013 - Present
ATI Enterprises February 2011 - October 2012
Choctaw Supply Inc. January 2008 - January 2011
Value Added Services October 2005 - December 2008
Warrantech July 1996 - May 2005
Skills
Sales, Training, Marketing, Competitive Analysis, New Business Development, Sales Presentations, Customer Satisfaction, Sales Management, Product Development, Leadership, Strategy, Account Management, Management, B2B, Sales Operations, Salesforce.com, National Sales Training, Team Building, Extended Warranty, Service Contract Sales, P&L Management, Retail Sales, Strategic Partnerships, Marketing Strategy, Retail, Training Delivery, Corporate Training, Customer Support, Corporate Sales..., Brand Development, Leadership Development, Customer Service, Contract Negotiation, Program Management, Communication Skills, Business Analysis, Online Research, Community Outreach, Business Travel, Business Planning, Online Advertising, Advertising, Negotiation, Project Planning, Customer Retention, Human Resources, Event Management, CRM, Merchandising, Sales Process
Education
Southeastern Oklahoma State University 1985 — 1989
Bachelors Degree in Business Administration/Minor in Marketing, Business Administration, Management and Operations
Apple September 2014 - Present
Bout Time II May 2013 - June 2014
Bout TIme Inc December 2007 - October 2011
Prime Deli April 2006 - March 2007
Warrantech September 2004 - March 2006
Skills
Customer Satisfaction, Leadership, Management, Sales, Retail, Budgets, Time Management, Customer Service, Merchandising, Analysis, Call Centers, Selling, Administration, Inventory Management, Customer Retention, Sales Management, Operations Management, Forecasting, Team Building, Sales Operations, Account Management, Customer Experience, Vendor Management
Education
Everest Institute 2009 — 2011
North Central Texas College
aa, business management
Adventure Bound Cruise & Travel 2011 - Present
Gems and Jewelry Unlimited April 2012 - February 2015
Warrantech April 2011 - October 2011
Arvato Services January 2010 - May 2011
Liberty National July 2009 - December 2009
Carter BloodCare June 2006 - June 2009
Ultimate Staffing December 2005 - May 2006
Living Headquarters September 2005 - October 2005
Caremark January 2002 - January 2004
Insurance Partners June 2002 - August 2002
Skills
Customer Service, Sales, Social Networking, Leisure Travel, Travel Planning, Adventure Travel, Customer Satisfaction, Online Marketing, Team Leadership, Travel Management, Travel Arrangements, River Cruises, Family Vacations, Group Cruises, Inclusive Resorts, Caribbean Travel
Education
Dallas County Community College 1996 — 1998
Associate in Applied Science Degree, Personal Computer Support
Tarrant County Junior College 1981 — 1983
Associate in Applied Science Degree, Computer Science
EMERGYS CORPORATION 2014 - Present
iT Services 2 April 2012 - 2013
iT Services 2 October 2010 - April 2012
TalentGrove, Inc. September 2008 - September 2010
MDI 2007 - 2008
COMSYS 2005 - 2007
RamQuest Software, Inc. 2003 - 2005
Greater Dallas Chamber of Commerce 2002 - 2003
Point-of-Rental Systems 1999 - 2002
Warrantech 1998 - 1999
Skills
SAP, Technical Recruiting, Direct Sales, Inside Sales, ERP, Business Networking, Social Networking, Contract Recruitment, Account Management, Staff Augmentation, Business Development, Management, Talent Management, IT Recruitment, Networking, Negotiation, Project Management, Screening, Leadership, Sourcing, Talent Acquisition, Sales, Business Objects, Recruiting, Information Technology, SAP R/3, Staffing Services, Internet Recruiting, Screening Resumes, Executive Search, SAP ERP, Vendor Management, Start-ups, Temporary Placement, Benefits Negotiation, Professional Services, SAP HR, Business Intelligence, SDLC, CRM, Training, Process Improvement, Sales Process, Cold Calling, Applicant Tracking..., Consulting, Permanent Placement, Customer Retention
Education
Texas Christian University 1994 — 1999
Bachelor of Gen. studies, Sciences
The John Cooper School 1990 — 1994
Warrantech November 2013 - Present
State National Companies August 2007 - November 2013
State National Companies June 2006 - August 2007
State National Companies May 2004 - May 2006
Skills
Insurance, Access, Coaching, Analysis, Management, Program Management, Business Process, Risk Management, Banking, Strategy, Quality Assurance, Databases, Human Resources, Business Analysis, Process Improvement, Customer Service
Education
University of North Texas 1998 — 2001
Business Information Systems
Corporate Executive Outsource 2011 - Present
Disability Services of the Southwest/Lifespan Home health July 2012 - April 2013
Asian Grill April 2010 - December 2011
Donna Shepard Intermediate August 2008 - August 2009
HCA North Texas Supply Chain March 2007 - May 2008
Active Temporary Services September 2004 - February 2007
WarranTech August 2003 - July 2004
Skills
Proficient use of...
Education
The University of Texas at Arlington 2006 — 2007
Certification, Medical Transcription/Transcriptionist
Pepperdine University
Theatre/Theater
Warrior Knits May 2012 - Present
Smoke and Mirrors Artistry July 2011 - Present
Ms Painted Lady Artistry May 2011 - Present
Haltom City Christian Church December 2011 - October 2012
Warrantech August 2010 - July 2011
Olive Garden July 2005 - August 2010
Skills
Creative Writing, Blogging, Makeup Artistry, Special Effects Makeup, Entrepreneurship, Handicraft, Crochet, Hand Knitting, Sewing, Doll Making, Photography, Advertising, Facebook, Event Planning, Research, Email Marketing, Social Media, Editing, Social Networking, Social Media Marketing, Fashion, Layout, Online Marketing
Education
New Quest Academy, Honors Academy 2013 — 2014
High School, High School/Secondary Diplomas and Certificates, 12th
University of North Texas 2006 — 2007
Core Studies, Spanish Language and Literature, Sophmore
Tarrant County College 2004 — 2006
Basic Studies, Core requirements, College Freshman and Sophmore
MAXIMUS September 2015 - Present
PennyMac Loan Services, LLC October 2014 - September 2015
Bank of America July 2004 - May 2014
Warrantech October 2002 - June 2004
Guaranteed Marketing Solutions October 2000 - October 2002
Skills
Management, Process Improvement, Leadership, Call Centers, Banking, Customer Service, Mortgage Banking, Operations Management, Risk Management, Mortgage Servicing, Time Management, Finance, Foreclosures, Loan Servicing, Training, SharePoint, LPS Desktop, Performance Management, Credit, Analysis, Loans
Education
Ashford University 2011 — 2013
Master of Business Administration (M.B.A.), Organizational Leadership, 3.5
Ashford University 2008 — 2011
Bachelor's Degree, Accounting, 3.2
AmTrust Financial Services, Inc. (AFSI) May 2003 - Present
AmTrust Financial Services, Inc. (AFSI) May 2003 - Present
Warrantech August 2010 - September 2012
Skills
Automotive, Business Development, Warranty, New Business Development, Strategic Planning, Sales Process, Operations Management, Underwriting, Commercial Insurance, Insurance, Claims Management, Reinsurance, Sales, Customer Satisfaction, Sales Management, Property & Casualty..., Negotiation, Executive Management, Management, Leadership, Claim, General Insurance
Education
University of New Hampshire-Manchester
Chrysler Capital Consulting November 2013 - Present
Warrantech January 2013 - November 2013
Van Tuyl Group, Inc. 2003 - 2013
JM Family Enterprises, Inc. 1998 - 2003
VAN TUYL AUTO GROUP 1995 - 1998
Skills
Automotive, Profit, Automobile, Sales Management, Forecasting, Negotiation, Vehicles, Account Management, Automotive Aftermarket, Cold Calling, CRM, Customer Retention, Competitive Analysis, Customer Satisfaction, Customer Service, Dealer Management, Dealers, Finance, Income Statement, Inventory Management, Key Account Management, Leadership, Management, Marketing, Marketing Strategy, New Business Development, Operations Management, P&L, Parts, Performance Management, Pricing, Retail, Sales, Sales Operations, Sales Presentations, Sales Process, Selling, Strategic Planning, Team Building, Strategy, Training, Warranty, B2B, Business Development, Business Planning, Business Strategy, Process Improvement, Reynolds, Purchasing, Coaching
Education
University of Oklahoma 1989 — 1993
B.A., Business Comunications
Hewlett-Packard July 2013 - Present
Warrantech February 2013 - July 2013
Bell Helicopter June 2012 - August 2012
EST Group June 2011 - August 2011
Bell Laboratories August 2010 - August 2010
Skills
Troubleshooting, Python, C++, C#, ASP.NET, Visual Basic, HTML, Java, Microsoft Office, Access, OS X, Microsoft Excel, Microsoft Word, Leadership, SharePoint
Education
Abilene Christian University 2008 — 2012
Bachelor of Science (BS), Information Technology/Computer Science
X1 Labs March 2015 - Present
Crozier & Henderson Productions April 2013 - February 2015
Mercury Insurance January 2012 - June 2012
Priebe Security Services, Inc. June 2011 - December 2011
Warrantech May 2008 - June 2011
Park Place Dealerships September 2003 - May 2008
Gurley Leep Motorwerks April 2001 - August 2003
Skills
Computer Science, Remote Administration, Computer Diagnostics, Security, Windows Server, Remote Desktop, Microsoft Office, Microsoft Excel, Strategic Planning, iPhone Support, iPhone Application..., iPhone, Android, Computer Security, Internet, Microsoft Word, Sorenson Squeeze, C++, Customer Service, Customer Satisfaction, Outlook, Team Leadership, Automotive Repair, Electrical Diagnosis, automotive diagnostics, Java, Windows, Linux, Investigation, Insurance, Troubleshooting, Training
Education
Collin County Community College 2012 — 2014
Associate of Science (A.S.), Computer Science
Austin Community College 2011 — 2012
Computer Science
Universal Technical Institute-Auto, Motorcycle, & Marine Mechanics Institute Division-Orlando 2000 — 2001
Mercedes Benz E.L.I.T.E., Automotive Engineering Technology/Technician
Lincoln College of Technology-Indianapolis 1999 — 2010
Associate of Arts and Sciences (AAS), Automotive Engineering Technology/Technician
CONEXIS, a division of WageWorks, Inc. March 2015 - Present
CVS Health August 2014 - January 2015
TXU October 2010 - August 2014
Warrantech September 2001 - January 2010
Skills
Customer Service, Analysis, Management, Account Management, Business Process, Strategy, SAP, Business Development, CRM, Outlook, Process Modeling, EDI Reporting, Format Mapping, Implementation, Microsoft Excel, Access, Leadership, Process Improvement
Education
Northlake Community College 2015 — 2015
Microsoft Office 2013 Excel Certification
Northlake Community College 2015 — 2015
Project Management Certification
University of Phoenix 2012 — 2014
Management Systems Administration, Information Technology
University of Phoenix 2010 — 2012
Associate of Science (A.S.), Business Administration, Management and Operations
jcpenney October 2004 - July 2014
Pilgrim's Pride 1998 - 2004
Warrantech 1997 - 1998
Skills
Technology Evangelist, Enterprise Architecture, Virtualization, IT Strategy, Data Center, Capacity Management, Network Architecture, Storage Architecture, Technology Leadership, VMware, Windows, Unix, Photography, Parenting, Cycling, Infrastructure, Performance Tuning, Presentations, Coaching, Organizational..., SQL Server, Music Junkie, Reaching High Shelves, Microsoft SQL Server, Servers, Vendor Management, ITIL, Solution Architecture, Integration, SDLC, IT Operations, Cloud Computing
Education
The University of Texas at Austin
BA, Archaeology
Access Business Centers General ManagerCorporate Office CentersJune 2010 - July 2013
Mattress Firm February 2009 - May 2010
Warrantech September 2005 - January 2009
Acosta Sales & Marketing May 2002 - July 2005
Levi Strauss & Co. 1991 - 2002
Skills
Training, Sales Management, Team Leadership, Sales, Account Management, Customer Satisfaction, Contract Negotiation, Customer Retention, New Business Development, Real Estate, Customer Service, Management, Operations Management, Strategic Planning, Selling, Negotiation, Team Building, Budgets, Recruiting, Direct Sales, Marketing, Sales Process
Education
Texas State University 1979 — 1983
Small Business Administration/Management
O'Neil Data September 2013 - Present
Harland Clarke August 2010 - September 2013
EDS / HP Enterprise Services January 1999 - February 2009
Warrantech May 1996 - November 1998
United States Air Force May 1992 - May 1995
United States Air Force July 1988 - May 1992
United States Air Force January 1986 - July 1988
Skills
Strong Written and..., Able to Interact with..., Advanced IT..., Advance PC Skills, Windows Server 2008 R2, Windows XP Pro, Windows 7 Pro, Microsoft Office 2007, Microsoft Office 2010, Active Directory..., TCP/IP protocols, DNS, DHCP, Cisco VPN, VMware, vSphere, Microsoft SQL Server, Advance Hardware..., AD Group Policies, Troubleshooting, Networking, Microsoft Exchange, System Administration, Servers, Windows Server, 2008 R2
Education
University of Hawaii-West Oahu 1989 — 1991
Associate's degree, Computer/Information Technology Administration and Management
University of Arkansas at Monticello
Shopping Sherlock Affiliates March 2015 - Present
Bob Daves Associates November 2012 - Present
Warrantech April 2009 - November 2012
Penn Warranty October 2006 - April 2009
PROESINC, INC September 2000 - August 2006
PROES, Inc September 2000 - August 2006
Loewen Group International July 1998 - September 2000
84 Lumber Company July 1996 - July 1998
Keystone Powered Metal Corporation December 1992 - July 1996
WADA 1990 - 1992
Skills
Sales, Customer Service, Sales Management, Customer Satisfaction, Team Building, Customer Retention, Team Leadership, Strategic Planning, Retail, Public Speaking, Coaching, Insurance, B2B, Training, Management, Business Planning, Leadership, Business Development, Budgets, Call Centers, Microsoft Word, Automotive, Operations Management, CRM, Social Networking, Marketing, Account Management, Process Improvement, Advertising, Market Research, Leadership Development, Marketing Strategy, Time Management, Small Business, PowerPoint, Cold Calling, Microsoft Excel, Employee Training, Sales Operations, Sales Process, Negotiation, Selling, Microsoft Office, Direct Sales, Strategy, Performance Management, New Business Development, Salesforce.com, Program Management, Sales Presentations
Education
Gaston College 1992 — 1993
A.A, Industrial Engineering Technology
Community College of the Air Force 1978 — 1982
A.A, Aircraft Maintenance Technology
University of North Carolina 1974 — 1978
B.A. Radio, Television, and Motion Pictures Arts and Sciences
University of North Carolina at Chapel Hill 1974 — 1978
BA, Radio, TV & Motion Pictures Art & Sciences
Cherryville High School 1972 — 1974
High School, HS Diploma
American Kennel Club April 2015 - Present
Startup - Social App June 2014 - December 2014
Weight Watchers August 2014 - September 2014
Weight Watchers October 2008 - April 2014
Weightwatchers.com May 2002 - April 2014
Warrantech 1995 - 2002
Intec Systems 1991 - 1995
Education
St. Xavier's College
Bachelor of Science (B.Sc.), Mathematics and Statistics
FreeFlight Systems June 2015 - Present
Mavana Air Support October 2013 - January 2015
Tranxlate USA September 2009 - January 2015
Banyan Air Services July 2010 - July 2013
Texas Aviation Services, Inc. July 2008 - September 2009
Clean Sweep Cable, LLC July 2004 - February 2008
Envirotainer 2006 - 2007
Warrantech 2006 - 2006
American Airlines 1996 - 2003
Skills
Flights, Aircraft Maintenance, Contract Negotiation, Airlines, Aviation, Translation, Aircraft, Aerospace, Airports, Commercial Aviation, Charter, Building Relationships, Civil Aviation, Flight Planning, Portuguese, Airworthiness, Flight Safety, Air Freight, Transportation, Sabre, Aviation Security, Amadeus, International Business, Spanish, Aeronautics, Piloting, Military, Business Aviation, Management, IATA, Operations Management, Ticketing, Travel Management, Air Traffic Control, Freight, International Sales, DoD, Airline Management, Maintenance & Repair, Private Pilot, Airport Management, Marketing, Sales, Logistics, Human Factors, Business Travel, Pricing, New Business Development, Helicopters, Avionics
Education
Universidade Cruzeiro do Sul 2000 — 2002
Business Administration
Willis Independent School District 2001 - Present
EProcess Solutions LLC 2000 - 2001
Warrantech 1998 - 2000
Wireless One Inc 1996 - 1998
Central Parking System Athens 1996 - 1996
American Airlines 1990 - 1996
Texas Rangers Baseball Club 1985 - 1989
Skills
Curriculum Design, Lesson Planning, Teaching, Teaching English as a..., Curriculum Development, Classroom, Literature, Tutoring, Educational Technology, ESL, Teaching Writing, Classroom Management, Staff Development, Editing, Educational Leadership, Event Planning, Higher Education, Language Teaching, Teacher Training, Event Management, Communication Skills, Written & Oral..., Customer Satisfaction, Project Management, American History, Community Outreach, World History, Proposal Writing, Speech Writing, Report Writing, News Writing, Creative Writing, Employee Relations, Employee Training
Education
Texas Wesleyan University 1994 — 1995
Bachelor of Arts (B.A.), English Language and Literature, and History (Double Major)
Tarrant County College 1991 — 1994
Associate of Arts (A.A.), History and English
Sam Houston State University
Curriculum and Instruction
CH Guernsey 2005 - Present
Helen Kaminski 2000 - 2004
The Associates 1998 - 1999
Warrantech 1997 - 1998
Herend 1992 - 1996
Macy's 1991 - 1992
Macy's 1989 - 1990
Skills
Marketing Strategy, Marketing, Marketing Communications, Leadership, Sales, Project Management, Budgets, Product Development, Writing, Text Editing, Financial Reporting, Financial Analysis, Account Management, Advertising, Competitive Analysis
Education
Emory University - Goizueta Business School 1995 — 1997
M.B.A., Marketing
Vanderbilt University 1985 — 1989
B.A., Business Administration and Psychology
Sansone Motor Cars August 2015 - Present
Dominic Sansone & Associates January 2004 - Present
Marathon Group Dominicana August 2014 - June 2015
Marathon Administrative Company February 2014 - June 2015
Dimension Service Corporation November 2011 - January 2012
Warrantech February 2009 - May 2011
Skills
Sales Management, Automotive, New Business Development, Insurance, Account Management, Customer Retention, Strategic Planning, Team Building, Customer Satisfaction, Marketing Strategy, Sales, Product Development, Call Center, Negotiation, Business Planning, Business Development, Operations Management, Retail, Sales Process, Selling, Profit, Automotive Aftermarket, Process Improvement, Sales Operations, Automobile, Inventory Management, Customer Service, Management, Leadership, B2B, Pricing, Forecasting, Competitive Analysis, Business Strategy, Vehicles, Executive Management, Marketing, P&L Management, Strategy, Direct Sales, Start-ups, Training, CRM, Lead Generation, Income Statement, Strategic Partnerships, Contract Negotiation, Cold Calling, Sales Presentations, Coaching
Education
Northwood University 1975 — 1977
Automotive Marketing
Warrantech May 2012 - Present
Warrantech August 2011 - April 2012
CDOW Enterprises 2009 - August 2011
Flexjet 2008 - 2009
Sabre Holdings 2006 - 2008
Sabre Holdings 2002 - 2006
Sabre Holdings 2000 - 2002
Verizon Communications 1999 - 2000
Verizon Communications 1996 - 1999
Skills
Product Marketing, CRM, Account Management, Marketing, Online Advertising, Marketing Communications, Sales, Strategy, Brand Management, Strategic Planning, Direct Marketing, Trade Shows, Advertising, Product Development, Competitive Analysis, Marketing Strategy, Business Development, Product Management, Lead Generation, New Business Development, Project Management, Management, Market Research, Social Media, Event Management, Budgets, Negotiation, Direct Mail, Program Management, Sales Operations, Event Planning, Customer Retention, Retail, Email Marketing, Online Marketing, Digital Marketing, Marketing Management, Strategic Partnerships, B2B, Brand Development, Mobile Marketing, Social Media Marketing, Relationship Marketing, Brand Awareness, Salesforce.com, Integrated Marketing, SEM, SEO, Project Planning, B2B Marketing
Education
The University of Texas at Arlington
Marketing/Advertising
Z2 Technologies March 2010 - Present
Z2 Technologies March 2005 - Present
Nokia Siemens Networks December 2010 - September 2011
Bank of America November 2008 - November 2009
Musicians Friend October 2007 - September 2008
Constellation Energy March 2004 - September 2004
F5 Networks December 1999 - November 2000
Eastman Kodak January 1999 - December 1999
Nortel Networks May 1997 - April 1998
Warrantech September 1996 - May 1997
Skills
F5 BIG-IP (LTM), F5 3-DNS (GTM), Citrix Netscaler, F5 Link Controller, F5 Viprion, F5 iRules, F5 iControl, Juniper SRX, Juniper MX, Cisco ASA, F5 Enterprise Manager, Cisco IOS, Juniper, Packeteer, F5, F5 BigIP, Bluecoat, Bluecoat Proxy SG, F5 ASM, Network Security, VMware, Networking, Cisco Technologies, Citrix, Load Balancing, Unix, Network Engineering, Cloud Computing, DNS, ASA, TCP/IP, Firewalls, Security, Enterprise Architecture, Virtualization, Data Center, Applications Delivery, Disaster Recovery, Integration, Network Architecture, Checkpoint, Routing, VPN, Links, Solaris
Education
The University of Texas at Arlington 1996 — 1997
Unix Administration
CareGard Warranty Services, Inc. June 2007 - Present
Warrantech January 1994 - May 2007
Education
Tarrant County College 1984 — 1987
Applied Science, Automotive
Shaw Enterprises January 2003 - Present
Warrantech June 2001 - December 2003
NEW 1995 - 1998
Virginia Surety Company, Inc. 1994 - 1998
Education
University of Missouri-Saint Louis 1974 — 1977
B.A., Communications
Warrantech February 2009 - December 2010
Rotobrush International September 2008 - October 2008
TWL Knowledge Group 2006 - 2008
Strategic Fulfillment Group July 2000 - June 2001
Education
Brookhaven Community College 2006 — 2006
WOOFtale February 2015 - Present
AKC.org February 2015 - Present
The High Ground Group, Inc. September 2013 - February 2015
Weightwatchers International January 2008 - May 2013
Weightwatchers Intl. 2002 - January 2008
Modem Media January 2000 - January 2002
Warrantech January 1994 - January 2000
Pepsi-Cola International 1986 - 1994
Skills
E-commerce, Strategic Planning, Business Strategy, Team Building, Project Management, Vendor Management, New Business Development, Cross-functional Team..., Information Architecture, User Experience, Enterprise Architecture, Start-ups, Product Development, Product Management, SDLC, Business Analysis, Team Leadership, Program Management, Strategy, Software Development, Analytics, Leadership, Integration, CRM, IT Management, SaaS, Strategic Partnerships, Process Improvement, Software Project..., Business Intelligence, Cloud Computing, IT Strategy, Requirements Analysis, Management, Agile Methodologies, Management Consulting, Executive Management
Education
Southern Connecticut State University
University of Bridgeport
Business/Commerce, General
Motorsport Enterprises Racing November 2014 - Present
CDM Field Services October 2013 - October 2014
CDMData, LLC. June 2012 - September 2013
CDMdata Inc, a Kelley Blue Book Company May 2008 - June 2012
Warrantech May 2007 - May 2008
Sam Pack's Ford Country of Lewisville June 2004 - May 2007
Skills
Proficient at Microsoft..., Experience of Dealer..., Ability to prioritize,..., Knowledge of automotive..., Advance knowledge of..., Ability to plan,..., Knowledge of dealership..., Strong organizations..., Ability to prioritize..., Strong analytical..., Strong leadership..., Automotive, Vehicles, Customer Service, Customer Relations, Inventory Management, Excel, Strategic Planning, Microsoft Office, PowerPoint, Problem Solving, Word, Microsoft Excel, Sales Management, Account Management, Customer Satisfaction, Sales Process
Education
University of North Texas 2006 — 2011
Bachelor of Applied Arts and Sciences, Applied Technology and Performance Improvement
Brookhaven Community College 2004 — 2006
Associate in Applied Science, Automotive Technology
Chalk Mountain Services December 2013 - Present
Solving The Maze October 2009 - Present
The Wisdom Center October 2003 - December 2013
Warrantech October 1999 - June 2002
Server 1996 - 1999
Pizza Hut 1992 - 1994
Skills
Web Design, Strategic Planning, Sales, Customer Service, Sales Management, Marketing Strategy, Troubleshooting, Marketing, User Experience, Google Analytics, SaaS, Salesforce.com, Web Marketing, IIS, Photoshop, Final Cut Studio, Windows Server, Microsoft SQL Server, Exchange 2010/2007/2003, ePolicy Orchestrator, Symantec Backup, E-blast, Social Networking, Mac OS X Server, Contract Negotiation, Mobile Technology, Inventory Management, Payroll, QuickBooks, Microsoft Office 2007 /..., Windows XP / 2000 /..., Spanish-speaking, Video Editing, Graphic Design, Training, Acting, Voice Over, Play by Play, Accounting, Light Board Operator, Sound Mixing, Public Speaking, Facebook, Social Media
Education
Tarrant County College 2002 — 2004
Associate of Arts (A.A.), Computer and Information Sciences and Support Services
Western State College 1991 — 1994
Mathematics and Theatre
iQor October 2011 - Present
Contact Center Connection Inc. November 2008 - October 2011
Warrantech January 2010 - October 2010
Network Direct 2008 - 2009
Ronco Corporation 2005 - 2008
Takeout Taxi, Inc. 2003 - 2004
VeriSign 2001 - 2003
GreatDomains 1999 - 2001
Skills
Call Center, Sales, Operations Management, Call Centers, Outsourcing, Leadership, Training, B2B, Contact Centers, Management, Telecommunications, Inbound Marketing, Project Management, Program Management, Executive Management, Quality Assurance, Telemarketing
Education
University of California, Berkeley 1995 — 1999
BA, Social Work
University of California, Berkeley 1995 — 1999
BA, Native American Studies
EFG Companies January 2014 - Present
Mercury Insurance January 2005 - January 2014
Warrantech 2004 - 2007
Skills
Casualty, Commercial Insurance, Customer Service, Insurance, Liability, Legal Liability, General Insurance, Marketing, New Business Development, Property, Reinsurance, Sales, Sales Management, Sales Operations, Underwriting
Education
Texas Christian University 1994 — 1999
BS, Speech Communication, Philosophy, History
Texas A&M University School of Law
Monster Inc. December 2013 - Present
Monster Cable Products February 2009 - November 2013
Warrantech February 2008 - December 2009
Monster Cable Products January 2005 - February 2008
Ultimate Electronics February 1983 - February 2005
Skills
Consumer Electronics, Sales Management, Management, Retail, Leadership, P&L Management, Sales Operations, Team Building, Account Management, Product Development, New Business Development, Product Management, Strategic Planning, Product Marketing, Sales, Multi-channel Marketing, Business Development, Training, Performance Management, B2B, Merchandising, Business Planning, Marketing, Profit, Business Strategy, Inventory Management, Income Statement, Strategy, Strategic Partnerships, Marketing Strategy, Marketing Management, Direct Sales, Trade Shows, Key Account Management, Pricing, Customer Service, Operations Management, Forecasting, Cross-functional Team..., Competitive Analysis, Project Management, Start-ups, Product Launch, International Sales, Customer Satisfaction, Sales Process, International Business, E-commerce, Multi-channel Retail, Supply Chain
Education
University of Phoenix
Best Buy May 2012 - Present
Warrantech September 2011 - April 2012
A&E Factory Service 2009 - 2011
Sears Holdings 1997 - 2009
Skills
Operations Management, P&L Management, Coaching, Six Sigma, Performance Management, Process Improvement, Budgeting, Team Building, Strategic Planning, Retail, Call Center, Leadership Development, Organizational..., Employee Engagement, P&L, Change Management, Contract Negotiations, Budgets, Income Statement, Inventory Management, Management, Sales, Sales Management, Employee Relations, Program Management, Negotiation, Team Leadership, Contract Negotiation, Customer Satisfaction, Leadership, Business Strategy, Continuous Improvement, Cross-functional Team..., Vendor Management, Recruiting, Customer Service, Forecasting, Profit, Logistics, Business Process..., Hiring, Customer Experience, Account Management, Inventory Control, Time Management, CRM, Employee Training, Project Planning, Pricing, Human Resources
Education
University of North Texas 1972 — 1977
Business Management/Sociology, Business
CMIT Solutions of Stamford September 2005 - Present
CMIT Solutions, Inc. September 2005 - Present
Resources Global Professionals January 2005 - August 2005
Oxford Health Plans (division of United Health Group) 2003 - 2004
Sage Insurance 2002 - 2003
i3 Mobile 2000 - 2002
NACRE 1997 - 2000
XL Global Services 1997 - 2000
Warrantech 1995 - 1997
Prudential 1985 - 1995
Skills
Disaster Recovery, Networking, Strategic Planning, Management, Project Management, Managed Services, Customer Service, Cloud Computing, SaaS, IT Strategy, Office 365, QuickBooks, Enterprise Software, Leadership, Team Building, Software Development, Business Development, Start-ups, New Business Development, Account Management, Information Technology, Sales, Business Strategy, Consulting, Social Media, Sales Management, Integration, Microsoft Office, Entrepreneurship, Small Business, Data Center, Business Intelligence, Program Management, Outsourcing, IT Management, Strategic Partnerships, Vendor Management, Security, Team Leadership, Business Process..., Mobile Communications, Mobile Devices, VoIP, Network Security..., SharePoint, Management Consulting, Servers, Troubleshooting, CRM, Professional Services
Education
Hofstra University 1981 — 1985
BS, Computer Science
Mahopac High School 1976 — 1981
Graduated, General Studies
f'real foods February 2011 - Present
Dealer Development Group Services 2005 - July 2011
Ristken Software Services February 2009 - December 2009
DealerTrack April 2008 - January 2009
Interstate National Dealer Services, Inc. August 2007 - March 2008
Warrantech July 2005 - July 2007
Skills
Management, Automotive, Automotive Aftermarket, Business Development, Vehicles, Account Management, New Business Development, Dealers, Sales Operations, Sales Management, Insurance, Profit, Strategy, Team Building, Training, Sales, Sales Process, Negotiation, CRM
Education
University of North Texas 1995 — 1999
BS, Rehabillitation Studies
United Systems and Software Inc August 2013 - Present
Clerk of the Courts for Duval County May 2013 - July 2013
Latitude Software June 2012 - May 2013
Apex December 2010 - November 2011
Apex Tools December 2010 - November 2011
WEA Trust January 2011 - January 2011
Warrantech January 2010 - May 2010
Wisconsin Education Association Trust October 2009 - January 2010
Kingsley Tools 2010 - 2010
KS2 Technologies March 2008 - October 2009
Skills
IBM iSeries, Visio, EDI, RPG, Visual Basic, VB.NET, Programming, SQL, JavaScript, Databases, Microsoft SQL Server, SDLC, Access, Software Development, Visual Studio, VBA, ASP.NET, ASP.NET MVC, WCF Services, .NET
Education
The University of Texas at Arlington - College of Business 1991 — 1993
BBA, Accounting
University of Texas 1991 — 1993
B.B.A, Accounting
Delta State University 1982 — 1987
BBA, Computer Information Systems
Delta State University 1982 — 1987
B.B.A, Computer Information Systems
Warrantech December 2013 - Present
H&R Block November 2012 - Present
U.S. Security Associates September 2009 - July 2013
H&R Block November 2011 - April 2012
CUNA Mutual Group July 2007 - September 2009
H&R Block Tax Services September 2008 - April 2009
H&R Block Tax Services December 2007 - April 2008
Allied Barton Security Services October 2003 - July 2007
H&R Block Tax Services December 2006 - April 2007
Skills
Tax Preparation, Banking, Supervisory Skills, Accounting, Tax, Accounts Payable, Tax Returns, Training, Customer Service, Accounts Receivable, Insurance, Finance, Payroll, Access
Education
The University of Texas at Arlington - College of Business Administration 1992 — 2000
BBA, Finance
Dallas County Community College 1984 — 1993
Accounting, Finance
Duncanville High School 1980 — 1984
Diploma, Accounting
Buying Up Texas Realty August 2011 - Present
The Fuller Center for Housing of Greater San Antonio January 2010 - Present
Re/max Exclusive May 1985 - August 2011
Warrantech January 2008 - March 2010
Skills
Real Estate Transactions, Sales, Property Management
Education
San Antonigeo college
BS, Property Management, and Real Estate
Texas A&M University - Mays Business School
Verizon October 2014 - Present
MetLife August 2011 - October 2014
GE Capital 2006 - June 2011
GE Commercial Finance 2004 - 2006
GE Capital Commercial Equpipment Financing 2000 - 2004
GE Capital Commercial Equipment Financing 1998 - 2000
Warrantech 1997 - 1998
James River Corporation 1994 - 1997
Tetley 1992 - 1994
Cadbury Schweppes 1989 - 1993
Skills
Real Estate, Strategic Sourcing, Procurement, Financial Analysis, Negotiation, Contract Negotiation, Business Operations..., Operations Management, Change Management, Compliance, Forecasting, Contract Management, Supplier Management, Vendor Management, Process Improvement, Cost Reduction, Global Sourcing, Supply Management, Mentoring, Team Leadership, Budgets, Mergers & Acquisitions, Leadership Development, Process Engineering, Strategic Planning, Six Sigma, Continuous Improvement, Cross-functional Team..., Supply Chain, Team Building, Finance, Business Strategy, Management, Strategy, Project Management, Manufacturing, Risk Management, Analysis, Business Process..., Operational Excellence, Pricing, Integration, P&L Management, Strategic Financial..., Program Management, Spend Analysis, Acquisition Integration, Real Estate Economics, Corporate Real Estate, Real Estate Development
Education
Sacred Heart University 1986 — 1992
MBA, Accounting
Sacred Heart University 1984 — 1984
B.S., Finance, Business
The University of Connecticut 1980 — 1983
Finance, Business
Trumbull High School 1977 — 1980
Diploma, Graduated 13 out of 700
Warrantech February 2013 - Present
Joshua for Christ church February 2013 - Present
daughter of zion ministries January 2010 - Present
ADT May 2010 - October 2012
Skills
Customer Service, Resolving Conflicts, Records Management, Oral & Written..., Project Planning, Office Administration, Event Planning, Project Management, Typing, Team Leadership, Leadership, Non-profit..., Nonprofits, Phone Etiquette, Clerical Skills, Time Management, Strategic Planning, Corporate Events, Coordination, Project Coordination, Program Coordination, Managing Events, Non-profit Board..., Board Development, Board of Directors, Board Governance
Education
DeVry University-Illinois 2012 — 2014
Bachelor's degree, Information Technology Project Management
DeVry University-Illinois 2012 — 2014
Bachelor's degree, Information Technology Project Management
Texas Health Resources April 2013 - Present
Signature Healthcare, Brockton Ma September 2011 - April 2013
Morgan Stanley Smith Barney 2007 - 2011
Methodist Health System 2006 - 2007
BJC HealthCare 2005 - 2006
Carestream Health 2002 - 2005
ExxonMobil 1999 - 2002
ACS, a Xerox Company 1998 - 1999
Warrantech 1997 - 1998
Diebold 1994 - 1997
Skills
HL7, PACS, DICOM, Digital Imaging, Healthcare Information..., EHR, RIS, Process Improvement, Technical Support, Active Directory, Windows Server, Visio, Clinical Research, ITIL Certified, EMR, Hospitals, HIPAA, Medical Imaging, Healthcare, Meditech, Healthcare Management, Software Documentation, Radiology, Troubleshooting, Integration, Healthcare Consulting, IHE, Revenue Cycle, SAN, Software Installation, Information Technology, Management, Software Implementation, Healthcare Industry, System Administration, Field Service, Windows, Medical Technology, NAS, CPOE, Citrix, Hardware Diagnostics, Medical Devices, Disaster Recovery
Education
CLC
Network Engineering
Tarrant County College
Management Information Systems
The University of Texas at Arlington
Computer Science
GM Financial May 2014 - Present
The Wendy's Company December 2010 - April 2014
Wendy's/Arby's Group, Inc. December 2008 - December 2010
Wendy's/Arby's Group Inc. November 2006 - November 2008
Wendy's International, Inc. November 2001 - October 2006
AmeriCredit September 2001 - October 2001
First Command Financial Planning April 2001 - August 2001
Protection One July 2000 - March 2001
Microsoft April 2000 - June 2000
Warrantech September 1997 - November 1999
Skills
Symantec Antivirus, Altiris, Symantec Endpoint..., Desktop Engineering, Desktop Support..., Office 2010, Windows 7, Windows XP, Operating Systems, Project Management, VPN, Leadership, Active Directory, Blackberry Enterprise..., Technical Support, XP, Servers, Laptops, Blackberry, Computer Hardware, Troubleshooting, Desktop Computers, Disaster Recovery, BMC Remedy, Help Desk Support, Management, Customer Satisfaction, Microsoft Exchange, Team Building, Lotus Notes, System Administration, Windows, Citrix, Software Installation, Printers, Networking, Hardware, Group Policy, Information Technology
Education
Symantec 2011 — 2011
Symantec Altiris Client Management Suite 7.1 Administration
Symantec 2011 — 2011
Symantec Endpoint Protection 12.x Administration
The Ohio State University 2009 — 2011
Fisher College of Business (OSU)
Dell Certification 2010 — 2010
Dell Certified: Desktop/Laptops/Printers
Dale Carnegie 2009 — 2009
Dale Carnegie Leadership Advantage
CompUSA 2002 — 2002
A+/Network+
CompUSA Certification Course 1999 — 1999
MS Office
Tarrant County College 1995 — 1997
Associates, Graphic Arts, Photography
Pinnacle Corporation May 1996 - Present
7-Eleven Technical Support February 1994 - May 1996
Warrantech 1988 - 1994
Skills
Business Intelligence, Business Analysis, SQL, Solution Selling, SaaS, Enterprise Software, Software Development, Team Leadership, Product Management
Education
Northwest Missouri State University 1979 — 1983
BS, Theatre and Speech Communication
Martensdale St. Marys Community School 1972 — 1976
High School
Premier Automotive August 2015 - Present
HRManager January 2002 - Present
Convergys Corporation April 2007 - August 2015
LSG Sky Chefs March 2001 - January 2002
Warrantech October 1997 - March 2001
Skills
Employee Relations, Trusted Business Partner, Human Resources, Operations Management, Organizational..., Coaching, Management, Performance Management, Personnel Management, Talent Acquisition, Deferred Compensation, Leadership, Recruiting, Process Improvement, Team Building, Training, Temporary Placement, Talent Management, Employee Engagement, Strategy, Change Management, Employment Law, Business Partner, Mergers & Acquisitions, Conflict Resolution, Succession Planning, Applicant Tracking...
Education
University of Phoenix 2004 — 2006
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General, 3.5/4.0
University of North Texas 1991 — 1996
Bachelor's Degree, Human Resources Management, 3.52
CoreSite November 2014 - Present
CoreSite May 2010 - October 2014
Aardex August 2007 - April 2010
Cold Stone Creamery May 2005 - August 2007
Warrantech June 2004 - May 2005
Skills
Project Management, Management, Time Management, Business Process, Construction Management, Contract Negotiation, Project Planning, Budgets, Training
Education
Southwestern Assemblies of God University 1999 — 2002
Bachelor of Science, Business
Warrantech March 2006 - December 2006
America Reads August 2005 - December 2005
Education
University of North Texas 2003 — 2010
Warrantech July 2013 - Present
America First Capital Management December 2011 - August 2013
Octavus Group February 2011 - September 2011
Ameriprise Financial March 2010 - September 2010
Genworth Financial March 2005 - March 2010
Allianz 2001 - 2005
KeyBanc Capital Markets November 1998 - August 2001
Skills
Series 63, Series 24, Series 7, Mutual Funds, Annuities, Alternative Investments, Investments, Wholesaling, Fixed Annuities, Series 6, Retirement Planning, Wholesale, Wealth Management..., Variable Annuities, Sales, Investment Advisory, Retirement, Fixed Income, 401k Rollovers, Hedge Funds, Pensions, ETFs, Retirement Plan..., IRAs, Wealth, Wealth Management, Insurance, Long Term Care Insurance, Investment Strategies, Asset Allocation, Life Insurance, Uniform Combined State..., Securities, 401k, Investment Management, Disability Insurance, Life & Health Insurance..., Strategic Financial..., Equities, Separately Managed..., Portfolio Management, Financial Advisory, Estate Planning, Financial Planners, FINRA, Bonds, Long-term Care, Asset Management, Series 65, Financial Services
Education
The Ohio State University
New Leaf Service Contracts LLC July 2012 - Present
SMH & Associates LLC July 2011 - Present
Warrantech Corporation June 2006 - June 2011
The Loan Link Center 2005 - 2006
Travelocity 2004 - 2005
Nissan Motor Acceptance Corporation 2002 - 2005
Warrantech July 1997 - April 2002
Parago 2000 - 2001
Montgomery Ward 1993 - 1997
Sears, Roebuck and Co. May 1986 - November 1993
Skills
Call Center, Retail, Management Consulting, Mergers, Vendor Management, Operations Management, Account Management, Strategy, Management, Start-ups, Outsourcing, Team Building, Program Management, Process Improvement, Customer Satisfaction, Business Planning, Sales, Customer Service, Contract Negotiation, Product Management, Forecasting, Leadership, Project Planning, Training, Marketing, Recruiting, Strategic Planning, Call Centers, Mergers & Acquisitions, P&L Management, Sales Operations, Executive Management, New Business Development, Business Development, Strategic Partnerships, B2B, Sales Management, Product Marketing, Human Resources, Customer Retention, Cross-functional Team..., Competitive Analysis, CRM, Income Statement, Pricing, Sales Process, Finance, Selling, Business Strategy, Customer Experience
Education
Kennedy Western University 2000 — 2002
Bachelor's Degree, Business Administration
University of Alabama in Huntsville 1987 — 1989
Electrical Engineering/Busines Administration
Warrantech August 2015 - Present
Lyft June 2015 - Present
Mountain Mike's Pizza Corp. December 2014 - May 2015
In-N-Out Burger February 2013 - January 2015
Red Lobster January 2014 - August 2014
Skills
Entrepreneurship, Social Networking, Sales, Marketing, Online Marketing, Customer Service, Public Speaking, Microsoft Office, Microsoft Excel, Teamwork, Leadership, Time Management
Education
Sonoma State University 2011 — 2015
Business administration, Financial Management
Sonoma State University 2011 — 2015
Bachelor of Business Administration (B.B.A.), Finance and Financial Management Services
Orange Lutheran high school 2007 — 2011
N/A
United States Bowling Congress March 2015 - Present
Pier 1 Imports November 2013 - November 2014
NCR Corporation April 2003 - November 2013
PepsiCo - Frito Lay 2002 - 2003
Blockbuster 2000 - 2002
CellStar 1998 - 2000
Warrantech 1997 - 1998
Burlington Resources 1996 - 1997
Motel 6 1994 - 1996
Hilton Anatole 1991 - 1994
Skills
Certified Scrum Master..., Scrum, SDLC, Quality Assurance, Business Analysis, Testing, POS, SQL, Agile Methodologies, User Acceptance Testing, Test Planning, Software Project..., Databases, Agile Testing, Test Scenarios, Kanban, Test Automation, Hospitality, Business Process, Analysis, Software Quality..., Regression Testing, Test Case Generation, Test Scripts, Task Management, Task Assignment, Root Cause Analysis, Software Development, MS Project, Quality Center, JIRA, Requirements Analysis, Requirements Gathering, Technical Support, Microsoft SQL Server, TFS, Agile Project Management, Program Management, Process-driven, Estimating, Problem Solving, Visio, Releases, Rally, Trello, Integration, Project Planning, Management, Project Management, Microsoft CRM
Education
Tarrant County College
AAS
Warrantech July 2015 - Present
Warrantech February 2012 - Present
Dynatron Software June 2011 - February 2012
Warrantech May 1997 - June 2011
Warrantech April 2004 - June 2008
Skills
Customer Service, Customer Relations, Operations Management, Process Improvement, Call Center, Account Management, PowerPoint, Customer Satisfaction, Microsoft Office, Call Centers, Management, Insurance, Team Building, Leadership, Sales, Forecasting, Program Management, Project Management, Extended Warranty, Program Development, Program Coordination, Training
Education
Northwestern State University 1993 — 1997
Warrantech May 2013 - Present
Censeo Health February 2012 - January 2013
NPI 2013 - 2013
Odyssey Healthcare July 2009 - August 2011
Zale Corp August 2005 - February 2009
JPO Management December 2004 - August 2005
Weyerhaeuser March 2003 - December 2004
Skills
Office Management, Administrative..., Outlook, Visio, Access, Human Resources, Office Administration, Spreadsheets, Microsoft Excel, Microsoft Word, Employee Relations, Team Building, PowerPoint, Management, Accounts Payable
Education
Mountain View College 1995 — 1996
General Studies
TCJC 1994 — 1995
General Studies
Nimitz High School 1990 — 1994
Warrantech September 2015 - Present
Dell December 2012 - April 2015
Credant Technologies October 2006 - December 2012
Macfarlan Capital Partners June 1999 - June 2001
JPI September 1997 - June 1999
Southwestern Bell Mobile Systems - now AT&T Mobility January 1996 - September 1997
Skills
Mergers & Acquisitions, Accounting, Financial Analysis, Revenue Recognition, Salesforce.com, Enterprise Software, Sarbanes-Oxley Act, SaaS, Business Analysis, Start-ups, Professional Services, Business Intelligence, Security, Forecasting, Mergers, Process Improvement, Corporate Real Estate, Sales Compensation, Cloud Computing, Accounts Receivable, Management
Education
Abilene Christian University
Bachelor of Business Administration (BBA), Accounting
Gemini Coatings, Inc June 2015 - Present
Celeritas Chemicals, LLC September 2011 - February 2015
Warrantech May 2010 - September 2011
The Cheesecake Factory March 2009 - June 2010
CLASSIC KIA June 2006 - December 2008
Skills
International Logistics, Logistics, Outlook, PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Procurement, Organization, Process Improvement, Process Management, People Skills, People-oriented, Always Punctual, Sales, Adaptation, Fast Learner, Fast-paced, Customer Service, Customer Engagement, Customer Satisfaction, CRM, Inventory Management, Team Leadership, Operations Management, Sourcing, Sales Management, Purchasing, Inventory Control, Sales Operations, Supply Chain Management, Time Management, Pricing, Forecasting, Leadership, Business Development, Supply Management, MRP, Materials Management
Education
The University of Texas at Arlington 2004 — 2006
Grapevine High School 1998 — 2002
Diploma
Mouser Electronics January 2014 - Present
Mouser Electronics September 2013 - Present
Copart August 2012 - July 2013
Warrantech June 2011 - March 2012
Old Navy April 2009 - July 2011
JPMorgan Chase December 2007 - February 2009
Jamba Juice April 2005 - November 2007
H&R Block January 2005 - April 2005
Union Bank March 2004 - January 2005
Skills
HIPAA, Management, Project Management, Collections, OSHA Certified, Cpr Certified, Retail Banking, People Skills, Microsoft Office, Microsoft Excel, Microsoft Word, People-oriented, Call Centers, Telephone Skills, Customer Service, Training, Sales, Office Management, Banking, Customer Satisfaction, Data Entry, Leadership, Filing, Customer Retention, Teamwork, Credit Cards, Customer Experience, Team Building, Retail, Inventory Management, Recruiting, Healthcare, Office Administration, 10 Key, Critical Thinking, Fax, Hiring, Employee Training, Phone Etiquette, Administrative..., Cash Flow, Coaching, Team-oriented, Inventory Control, Interviews, Clerical Skills
Education
Everest College-Dallas 2010 — 2011
Medical Assisting, Health Services/Allied Health/Health Sciences, General, 3.48
san diego school of creative and performing arts 1996 — 2003
diploma, high school
Warrantech June 2015 - Present
NCR Corporation August 2012 - August 2014
DynCorp International July 2010 - August 2012
Alcon Laboratories November 2001 - July 2010
Skills
Business Analysis, Product Management, Product Marketing, SaaS, Competitive Analysis, Requirements Analysis, Cross-functional Team..., Go-to-market Strategy, Agile Methodologies, Analytics, Training Delivery, Training, Customer Service, Strategic Planning, Management
Education
Project Management Institute
PMP
Texas Wesleyan University
Life time teaching certificate, Secondary Education and Teaching, Secondary
University of Texas 1981 — 1984
Bachelor of Business Administration (BBA), Marketing / Management
City of Euless April 2001 - Present
In Home Daycare July 1999 - March 2001
Warrantech July 1993 - June 1999
Skills
Customer Service, Microsoft Excel, Microsoft Office, Policy, Strategic Planning, Budgets, Community Outreach, Leadership, Microsoft Word, Team Leadership, Government, Management, Teaching, Team Building, Social Skills, microsoft power point
Education
Tarrant County College 1982 — 1983
Education/Teaching of Individuals in Early Childhood Special Education Programs
Ogle School of Hair
Dealertrack Technologies March 2013 - Present
Data Paradigm May 2012 - February 2013
Warrantech January 2012 - May 2012
Broadridge Financial August 2011 - December 2011
Skills
.NET, JavaScript, C#, Microsoft SQL Server, SQL, Visual Studio, jQuery, HTML, CSS, Web Applications, MVC, Agile Methodologies, Software Development, AJAX, JSON, OOP, HTML 5
Education
Midwestern State University 2006 — 2011
BA, Computer Science
PRIME Healthcare Analytics January 2014 - Present
Precision Strategic Partners November 2012 - Present
Dominion Technology Partners January 1998 - Present
Santa Barbara Medical Innovations May 2007 - April 2012
GeoPatient May 2009 - November 2011
Montecito Research & Analytics December 2006 - November 2010
Cirrus Asset Management September 2004 - December 2006
Warrantech May 2000 - January 2005
MedStrong International Corporation January 2001 - December 2003
Corniche Group November 1998 - May 2000
Skills
Start-ups, Strategic Planning, Market Research, REIT, Healthcare Real Estate, Medical Buildings, Strip Malls, Strip Centers, Lifestyle Centers, Tenant Coordination, Ground-up Construction, Community Centers, Residential Communities, Residential Land..., Master Planned...
Education
Texas Tech University - Rawls College of Business 1986 — 1993
B.B.A., M.S., Business, Management Information Systems, Information Systems & Quantitative Sciences, 3.75 - Honor Graduate
Self September 2013 - Present
Warrantech October 2010 - April 2012
First American Payment Systems January 2009 - July 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, AS400 system, CRM, MS Project, Visio, PowerPoint, DOS commands, Microsoft Money, Outlook, Linux, System Administration, Customer Service
Education
University of Phoenix 2013 — 2016
Master of Science (MS), Psychology, 3.87
University of Phoenix 2012 — 2013
Master of Business Administration (MBA), Business Administration and Management, General, 3.4
University of Phoenix 2008 — 2011
Bachelor of Science (BS), Information Technology, 3.7
University of Phoenix 2006 — 2008
Associate of Arts (A.A.), Information Technology, 3.55
Warrantech September 2014 - Present
Big Card Promotions, LLC August 2014 - Present
The Law Offices of Ian R. Fried May 2013 - Present
Standing 8 Promotions April 2012 - Present
Ontel Products Corp. July 2010 - September 2011
Century, LLC October 2007 - January 2010
Everlast Worldwide Inc November 2006 - July 2007
New Jersey Sports Productions, Inc August 2000 - October 2006
Skills
Licensing, Intellectual Property, Legal Research, Litigation, Legal Writing, Copyright Law, Trademarks, Entertainment Law, Marketing, Legal Compliance, Sponsorship, Commercial Litigation, Sports, Event Planning, Litigation Support, Manufacturing, Market Planning, Insurance, Contract Management, Corporate Law, Legal Issues, Promotions
Education
Seton Hall University School of Law 1997 — 2000
Juris Doctorate, Law
Rutgers University Livingston College 1993 — 1997
Bachelor of Arts, History
Warrantech December 2000 - Present
Associates/Citi 1993 - 2000
Skills
Call Center, Vendor Management, Avaya, IVR, Telecommunications, Integration, Telephony, Operations Management, ACD, Customer Service, Data Center, Call Center Development, Sales, Project Management, Wireless, Call Centers, Disaster Recovery, VoIP
Education
Texas Christian University 1988 — 1993
B.S., Mathematics
Warrantech May 2015 - Present
Driven Solutions February 2008 - March 2015
Delta Funding October 2006 - March 2007
Concorde Acceptance 2003 - 2005
Skills
Contract Negotiation, Sales Management, Negotiation, New Business Development, Account Management, Team Leadership, Leadership, Public Relations, Process Improvement, Business Strategy, Product Development, Microsoft Office, Start-ups, Salesforce.com, Mergers & Acquisitions, Insurance, B2B, Business Development, Direct Sales, Project Management, Sales Operations, Entrepreneurship, Transportation, Team Building, Mergers, Customer Retention, Sales, Cold Calling, Operations Management, Management, Cross-functional Team..., Business Planning, Marketing, Strategic Partnerships, Mortgage Lending, Competitive Analysis, Sales Process, P&L Management, Analysis, Recruiting, Strategic Planning, Product Management, Executive Management, Marketing Communications, Market Planning, Program Management, Logistics, CRM, Solution Selling, Selling
Education
Denison University
Sy Computing Services, Inc. January 2002 - Present
Interpacket Networks November 1999 - October 2001
Warrantech May 1997 - December 1998
Skills
Start-ups, SEO, Business Development, Mobile Applications, Strategic Partnerships, Entrepreneurship, E-commerce, Mobile Devices, Cloud Computing, Digital Marketing, Web Design, Marketing Strategy, Digital Media, ASP.NET, Product Management, Project Management, Management, Windows Server, Web Development, SEM, Solution Selling, Mobile Marketing, New Business Development, SaaS, Microsoft Exchange, IT Service Management, Budgets, Troubleshooting, Online Marketing, Email Marketing, Web Analytics, Hardware, HTML, Information Technology, Windows, Team Leadership, B2B, Account Management, Technical Support, Leadership, Sales, Contract Negotiation, Training, Customer Service, Sales Management, Web Applications, Advertising, Graphic Design
Education
The University of Texas at Arlington 1992 — 1996
BA, Philosophy
Godley High School 1981 — 1985
Diploma, General Studies
Regus April 2011 - Present
Regus February 2007 - Present
Radio Shack November 2005 - February 2007
Nokia 2004 - 2005
Transwestern 2001 - 2004
CB Richard Ellis 2000 - 2001
Warrantech 1998 - 1999
Bank of America & CB Richard Ellis 1995 - 1998
Skills
Corporate Real Estate, Microsoft Excel
Education
Northlake College / BOMA 1997 — 1999
Building Management
San Diego Mesa College 1986 — 1988
Accounting
NCT January 2015 - Present
Matador Networks April 2012 - January 2015
Congo Systems, Inc. 2008 - 2010
Microsoft September 2007 - September 2008
DR Horton December 2003 - December 2006
D.R. Horton 2003 - 2006
Tower Digital June 2004 - June 2005
Buchanan Associates July 1999 - July 2001
Warrantech 1997 - 1998
Skills
Windows Server, Microsoft Exchange, Active Directory, Servers, DNS, Networking, SharePoint, Windows, VMware, Technical Support, VPN, Virtualization, Firewalls, Disaster Recovery, Help Desk Support, Network Administration, XP, System Administration, Troubleshooting, Windows 7, Microsoft Technologies, IIS, Computer Hardware, Microsoft Certified..., SCCM
Education
Tarrant County College 1997 — 2000
Asurion October 2007 - Present
Assurant Solutions February 2000 - October 2007
Warrantech 1998 - 2001
Nobody beats the Wiz 1993 - 1997
Skills
Coaching, Sales Management, Training, Account Management, Instructor-led Training, Sales Operations, Sales, Competitive Analysis, CRM, Management, Selling, Marketing Strategy, Team Leadership, Business Development, Customer Retention, B2B, Negotiation, Business Analysis, Merchandising, Strategic Partnerships, Budgets, Customer Service, Strategic Planning, Leadership, Start-ups, Process Improvement, Program Management, Operations Management, Team Building, New Business Development, Retail, Call Centers, Customer Satisfaction, Business Planning, Cross-functional Team..., Forecasting, Sales Process, Strategy, Solution Selling, Salesforce.com, Product Marketing, Pricing, Product Management, Direct Sales, Inventory Management, Marketing, Integrated Marketing, P&L, Product Development, P&L Management
Education
Queens College 1986 — 1990
Business and Liberal Arts
Worksoft January 2013 - Present
Trace One June 2012 - November 2012
PTC October 2000 - April 2012
Warrantech December 1997 - October 2000
Alliance Training Center July 1996 - December 1997
Software Academy March 1993 - July 1996
Skills
Team Building, Change Management, Customer Relations, Organizational..., Account Management, Business Management, Consultative Selling, Knowledge Management, New Business Development, Product Launch, Process Improvement, Strategic Planning, Problem Solving, Technical Training, Sales Process, Negotiation, Professional Services, Product Development, Solution Selling, Budgeting, Contract Negotiation, Team Leadership, People Management, Call Center, Mentoring, Sales Support, Customer Satisfaction, Selling, Forecasting, Product Life Cycle..., Direct Sales, Document Management, Management Consulting, Product Lifecycle..., Budgets, Management, SAP, Test Automation, Program Management, Salesforce, Training, Sales, Sales Management, Leadership, Business Development, CRM, Employee Training, Enterprise Software, Salesforce.com, Sales Operations
Education
Kent State University 1987 — 1992
Communications
Warrantech October 2010 - Present
Logisticorp March 2013 - Present
Lone Star Park at Grand Prairie April 2012 - July 2012
U.S. Census Bureau November 2008 - September 2010
Infinity Insurance July 2008 - October 2008
Nuvell Financial March 2007 - July 2008
Infinity Insurance May 2003 - March 2007
WILD 100 May 2001 - August 2002
CBS Radio 1996 - 2002
Infinity Broadcasting 1996 - 2002
Skills
Customer Service, PowerPoint, Insurance, Management, Quality Assurance, Leadership, Team Building, Recruiting, Microsoft Word, Time Management, Data Analysis, Marketing Strategy, Account Management, Sales Management, Customer Satisfaction, Loans, Interviews, Microsoft Office, Social Media, Process Improvement, Direct Sales, Software Documentation, Negotiation, Outlook, Troubleshooting, Project Management, Access, Marketing Communications, Social Media Marketing, Coaching, Customer Retention, Marketing, Call Centers, Training, Sales, Social Networking, Public Speaking, Team Leadership, Radio, Event Management, Event Planning, Risk Management, Telephone Skills, Call Center, Radio Broadcasting, Performance Management, Research, Microsoft Excel, Advertising, Teamwork
Education
LeTourneau University 2006 — 2009
Lancaster High School
LeTourneau University
Bachelor's degree, Business Administration
The University of Texas at Austin
work, radio broadcasting
Warrantech April 2015 - Present
Sprint March 2001 - October 2014
Ameritrade August 2000 - January 2001
Walgreens November 1997 - August 2000
Eckerd November 1995 - November 1997
Skills
Technical Support, Troubleshooting, WAN, Wireless, TCP/IP, Routers, Telecommunications, Network Design, ITIL, Vendor Management, VoIP, Integration, VPN, Unix, Switches, Wireless Networking, Network Administration, Software Documentation, Blackberry, Windows, Visio, Network Security, 4G, XP, Networking, Active Directory, Call Centers, Software Installation, System Administration, Windows 7, Windows Server, Windows XP, Avaya, Windows Vista, Computer Hardware, Avaya Technologies
Education
University of Phoenix
Information Technology
AtoS March 2006 - Present
The Bombay Company April 2000 - March 2006
Warrantech June 1998 - April 2000
Skills
Cloud Computing, vSphere, VMware, Virtualization, VMware Infrastructure, Disaster Recovery, VMware ESX, DNS, Data Center, Cluster, Servers, Server Architecture, SAN, Active Directory, Storage Area Networks, Citrix, ITIL, VCAP, Cisco UCS, converged infrastructure, Hyper-V, Microsoft Exchange, Windows Server, Storage, CCNA, VCP, System Automation, Pre-Sales Technical..., Server Migration, High Availability, Cisco Networking, HP Blades, HP, VMware vSphere
Education
Hogeschool van Amsterdam 1995 — 1998
Propadeuse, Operational Engineering
O.S.G. Nieuwediep 1987 — 1993
VWO, VWO
Univision March 2011 - Present
Univision Communications, Inc 2009 - 2011
Univision Communications Inc. 2008 - 2009
Univision Communications Inc. 2007 - 2008
Univision Communications Inc. 2002 - 2007
Softnet Systems 2000 - 2002
GE Capital 1997 - 2000
Warrantech 1994 - 1997
Skills
Business Continuity, Business Process..., Strategic Planning, IT Management, Program Management, IT Operations, Risk Management, Business Analysis, Disaster Recovery, Virtualization, IT Strategy, Project Management, Vendor Management, Salesforce.com, Information Technology, Integration
Education
Rensselaer Polytechnic Institute 1989 — 1993
Bachelor's Degree, Electrical and Electronics Engineering
Intuit August 1999 - Present
Warrantech 1997 - 1998
Skills
Tax Preparation, Lacerte, Tax Research, Microsoft Office, Payroll, Software Documentation, Outlook, Call Centers, Access, Program Management
Education
BHS
Dallas Baptist University
BBS
The University of Texas at Arlington
Matrix Business Technologies October 2003 - Present
Drive Financial June 2002 - February 2003
Daimler Chrysler Financial Corporation April 2001 - March 2002
Dallas Area Rapid Transit November 1999 - February 2001
Warrantech October 1997 - June 1999
Dunbar Middle School August 1992 - August 1997
Education
Northwood University 2002 — 2006
BBA, Business Management
Tarrant County College 1991 — 1993
AA, Business Management
ScrewTop Media January 2010 - Present
GLASA - Greater Lewisville Area Soccer Association January 2010 - Present
Montecito Research & Analytics April 2007 - December 2008
Cirrus Health January 2005 - April 2007
Warrantech March 2002 - March 2005
Prime Sports Interactive March 1996 - January 2003
Oshman's Sporting Goods March 1992 - October 1994
Sears, Roebuck and Co. 1990 - March 1992
Sears, Roebuck and Co. 1987 - 1990
Skills
Marketing Strategy, Strategic Planning, Healthcare, Business Development, New Business Development, Business Planning, Marketing, Process Improvement, Budgets, Mergers, Business Strategy, Sales, Market Analysis, Start-ups, Management, Contract Negotiation, Project Planning, Sales Management, Account Management, Forecasting, Customer Service, Strategy, E-commerce, Product Management, Mergers & Acquisitions, Product Marketing, Competitive Analysis, Social Media Marketing, CRM, Market Research, Analytics, Team Building, Leadership, Project Management, Program Management, B2B, Analysis
Education
University of Minnesota - Carlson School of Management 1984 — 1987
Bachelor of Science (BS), Marketing/Marketing Management, General
Cengage Learning July 2008 - Present
Gatlin Education Services (Gatlin Learning, Inc.) June 2006 - July 2008
US Fiduciary February 2005 - June 2006
Warrantech 1997 - 2005
Skills
E-Learning, Content Development, Product Management, Publishing, Salesforce.com, Strategic Planning, Management, Training, Marketing Strategy, Online Advertising, New Business Development, Strategic Partnerships, CRM, Digital Marketing, Acquisitions, Account Management, Instructor-led Training, Instructor Development, Team Building, Team Leadership, Team Management, Cross-functional Team..., Team Motivation, Contract Negotiation, Contract Management, Leadership, Contractual Agreements, Program Management, Program Facilitation, Adult Education, Distance Learning, Educational Technology, Staff Development, Learning Management..., Blended Learning, Business Development, Vendor Relationship..., Professional..., Problem Solving, Collaborative Problem...
Education
The University of Texas at Arlington
Bachelor’s Degree, Interdisciplinary Studies: Business, Psychology
Metro Construction, Inc February 2014 - Present
Henke Insurance February 1992 - Present
CDIS Sign, Design and Print July 2013 - February 2014
Homes and Land June 2012 - July 2013
Roof Brokers, Inc. June 2009 - June 2012
American National Insurance February 2009 - August 2009
Warrantech July 2006 - March 2008
2-10 Home Buyers Warranty December 2004 - July 2006
American Home Shield March 2001 - December 2004
Old Republic Home Protection October 1998 - March 2001
Skills
Real Estate, Selling, Sellers, Negotiation, Sales Management, Customer Satisfaction, Mortgage Lending, Sales, New Business Development, Customer Service, Short Sales, Contract Negotiation, Team Building, Marketing Strategy, Strategic Planning, Buyer Representation, First Time Home Buyers, Residential Homes, Insurance, New Home Sales, Management, Marketing, FHA, Small Business, Customer Retention, Foreclosures, Property Management, Investment Properties, Single Family Homes, Sales Operations, Investors, Condos, Leadership, Real Estate Transactions, Property, Relocation, Strategy, Real Property, Buyers, Referrals, Listings, Training, Luxury, REO, Resellers, Real Estate Development, Seniors, ABR, Refinance, Townhomes
Education
Emporia State University
Warrantech January 2015 - Present
Travel Solutions International USA or TSI USA June 2014 - January 2015
Volunteers of America - Texas June 2008 - June 2014
Travelocity June 2011 - January 2014
Travelocity November 2009 - June 2011
Sabre Airline Solutions October 2005 - November 2009
Sabre Airline Solutions October 1997 - November 2005
Capital One May 1995 - October 1997
Skills
Sabre, Airlines, Sales, Online Travel, Management, Call Centers, Customer Service, Travel Management, CRM, Business Travel, Tourism, Travel Technology, Customer Satisfaction, Pricing, Yield Management, E-commerce, Leadership, Training, Account Management, Product Management, Flights, Aviation, Operations Management, Team Building, Non-profit Volunteer, Non-profit Leadership, Grassroots Fundraising, Grant Writing, Talent Management, Team Management, Cross-functional Team..., Program Management, Workforce Management, Project Management, Team Leadership, Business Analysis, Process Improvement, Marketing
Education
Tarrant County College 1993 — 1995
The University of Texas at San Antonio 1983 — 1985
Informa Exhibitions US, formerly Hanley Wood Exhibitions April 2001 - Present
Warrantech September 1999 - April 2001
Casco Development December 1989 - July 1999
Skills
Trade Shows, Marketing Communications, Event Planning, Event Management, Meeting Planning, Registration, Social Media Marketing, Corporate Events, Project Management, Sales, Marketing, Advertising, Email Marketing, Sponsorship, Marketing Strategy
Education
Illinois Central College
VAZATA July 2015 - Present
Simplify October 2008 - April 2015
Cirro Networx, LLC 2002 - October 2008
Cirro Energy 2003 - 2008
IP Communications September 2001 - October 2002
Caprock Communications August 1999 - September 2001
Westron August 1997 - 1999
Warrantech 1989 - 1991
Warrantech 1989 - 1991
Skills
Ethernet, Data Center, IP, Telecommunications, MPLS, Network Engineering, Managed Services, Cisco Call Manager, Cisco Wireless, Cisco VoIP, Telephony, Networking, Cisco Nexus, WAN, Network Design, Unified Communications, Cisco UCS, Network Architecture
Education
ITT Tech 1991 — 1993
EET, Electronic Engineering
University of North Texas 1991 — 1993
PepsiCo February 2013 - Present
Pfizer Pharmaceuticals September 2009 - March 2010
York Capital Management 2010 - 2010
Louis Dreyfus Highbridge Energy April 2008 - December 2008
News America Marketing February 2000 - August 2007
Warrantech September 1996 - February 2000
NASDAQ December 1988 - September 1996
Skills
SQL, Databases, Informatica, ETL, Data Modeling, Data Integration, Requirements Analysis, Database Design, SQL Server, Data Warehousing, SDLC, Analytics, Oracle, Business Analysis, Business Intelligence, Microsoft SQL Server
Education
University of New Haven 1985 — 1990
MBA, Computer and Information Systems
University of Connecticut 1980 — 1984
BS Finance, Finance
A & L Enterprises of Texas September 2013 - Present
Farmers Insurance April 2012 - September 2013
Vehicle Protection Services Inc. June 2011 - April 2012
Diversified Financial Protection Agency January 2011 - July 2011
Warrantech Automotive Inc. January 2003 - September 2009
warrantech 2000 - 2008
Harris Methodist Hospital October 2000 - May 2003
Skills
Account Management, Online Advertising, Contract Negotiation, Budgets, Sales, Project Planning, Outlook, Cold Calling, Organizational..., Team Building, Negotiation, Customer Satisfaction, Leadership, Operations Management, Call Centers, Customer Service
Education
Texas Christian University 1998 — 2002
Associates, Science and Nursing
Weber Shandwick June 2006 - Present
Weber Shandwick February 2001 - June 2006
Temerlin McClain June 1999 - February 2001
Warrantech August 1998 - June 1999
Skills
jQuery, AJAX, ASP.NET, JavaScript, XSLT, XSL, SharePoint, Web Services, XML, C#, Visual Basic, CSS, Web Development, HTML 5, Information Architecture, Wordpress, MySQL, Microsoft SQL Server, IIS, DHTML
Education
University of Nebraska-Lincoln 1995 — 1997
Computer Science
Independent Contractor February 2011 - April 2013
Warrantech February 2009 - September 2010
Premier Dealer Services July 2007 - January 2009
Great American Insurance Company 2007 - 2009
EFG Companies May 2006 - June 2007
Coffeen Management Company May 2005 - May 2006
Alexico Corporation February 2001 - May 2005
Skills
Marketing, Business Development, Marketing Strategy, Sales, Training, Sales Operations, Sales Management, New Business Development, Account Management, Team Building, Strategic Planning, Profit, Selling, Automotive, Customer Satisfaction, Sales Process, B2B, Coaching, Automobile, Customer Retention, Contract Negotiation, Leadership, Management, Competitive Analysis, Strategy, Pricing, Business Planning, Product Management, Product Development, Recruiting, Finance, CRM, Insurance, Digital Marketing, Advertising, Cold Calling, Direct Sales, Retail, Forecasting, Sales Presentations, Lead Generation, Vehicles, Dealers, Automotive Aftermarket, Executive Management, Operations Management, Inventory Management, P&L Management, Salesforce.com, Team Leadership
Education
Texas Tech University 1993 — 1997
Business Finance, Psychology
Southwest Texas State University
Clear Choice Tax & Lien Service 2012 - Present
The Keyes Company July 2015 - Present
Coldwell Banker Real Estate 2004 - 2012
Yohay Associates 1998 - 2006
Warrantech 1995 - 1996
Nobody Beats The Wiz 1990 - 1995
Tony Roma's 1985 - 1990
Skills
Sales Management, Business Development, Sales Operations, Real Estate, Customer Service, Mortgage Lending, Sales, Residential Homes, Leadership, Account Management, Investments, Management, New Business Development, Selling, Contract Negotiation, Retail, Foreclosures, Real Estate Transactions, Short Sales, Investment Properties, REO, Sellers, First Time Home Buyers, Condos, Single Family Homes, Relocation
Education
Queens College 1974 — 1978
Bachelors, Business
Far Rockaway High School 1970 — 1973
Regents, Regents
Signet 2014 - Present
Signet, Zale Division 2012 - 2014
Capital One 2011 - 2012
Bankers Warranty Group 2008 - 2011
Warrantech 2004 - 2008
Home Buyers Warranty 2003 - 2004
Assurant Solutions 1999 - 2003
Skills
Customer Satisfaction, Process Improvement, Vendor Management, Call Centers, Team Building, Training, Call Center, Management, Leadership, Six Sigma, Customer Service..., Customer Experience, Customer Retention, Customer Service, Operations Management, Iso 9000, Claims Management, Workforce Management, Contact Centers, Coaching, Technical Support, Extended Warranty, Insurance, Claim, Sales Management, Recruiting, Team Leadership, Service Provider..., Home Warranty, Development Of Employees, Avaya, Call Center Development, Inbound Marketing, P&L Management, Employee Training, Sales Operations, Outsourcing, CRM, Performance Management, Business Process..., Contact Center..., Forecasting, Call Center Management, Contact Center..., Cross-functional Team..., Analysis, P&L, Change Management, Product Management, Project Management
Education
North Lake College 2013 — 2015
Associate of Arts (AA), Business Administration and Management, General
Hillsborough Community College 1999 — 2001
Associate of Arts (A.A.), Criminal Justice/Law Enforcement Administration
HIllsborough Community College - Criminal Justice Institute 1999 — 2000
Homeland Security, Law Enforcement, Firefighting and Related Protective Services
Citigroup July 2001 - Present
Warrantech January 1989 - May 2001
Skills
Offshore Management, Call Center, Operations Management, Process Improvement, Vendor Management, Customer Relations, Mentoring, Coaching, Compliance, Insurance, Outsourcing, Foreclosures, Program Management, Performance Management, Call Centers, Business Analysis, Training, Loss Mitigation, Risk Management, Project Management
Education
Emmanuel College 1984 — 1988
BA, Psychology
United Rentals May 2010 - Present
United Rentals October 2005 - April 2010
Chemtura March 2001 - October 2005
Crompton 2001 - 2005
Warrantech 1995 - 2001
Skills
Employee Relations, Performance Management, Coaching, Compliance, Organizational..., Conflict Resolution, Hiring, PeopleSoft, Investigations, Organizational Change, Talent Development, Talent Management, Employee Engagement, Supervisory Skills, Employment Law, Onboarding, Problem Solving, Benefits, Compensation, HRIS
Education
Pace University
B.B.A., Human Resources Management
Road runner hot shot August 2012 - May 2013
Fabcon products May 2010 - August 2012
Massage Envy February 2011 - June 2012
Hill country hotshot January 2009 - May 2010
Key and Piskuran September 2002 - January 2009
Warrantech Help Desk August 1997 - January 2000
Warrantech August 1997 - January 2000
Skills
Sales, Customer Service, Microsoft Office, Insurance, Property, Retail, Microsoft Excel, Microsoft Word
Education
Lauterstein Conway massage 2011 — 2012
Massage Therapy/Therapeutic Massage
The University of Texas at Arlington
BA, Business Management
Tarrant County 2000 — 2002
Warrantech/AmTrust February 2014 - Present
The Dallas Morning News 2006 - Present
ACE Cash Express June 2013 - February 2014
Nationstar Mortgage November 2012 - June 2013
United States Bowling Congress December 2009 - November 2012
Warrantech July 2000 - December 2009
RBY Enterprises September 1998 - July 2000
Self - Employed September 1992 - July 2000
Sound Warehouse, Blockbuster, Viacom September 1992 - August 1995
Education
State University of New York at Albany 1972 — 1974
Business Administration
Broome Community College 1970 — 1972
AAS, Business Administration
Keller Williams Realty, Inc. July 2015 - Present
Shaw Enterprises July 2003 - Present
Warrantech December 2001 - June 2003
N.E.W. Customer Service Companies, Inc July 1998 - September 2001
IDS-AON Warranty February 1981 - March 1998
USMC January 1978 - January 1981
Skills
New Business Development, Business Planning, Cross-functional Team..., Entrepreneurship, Strategic Planning, Management, Business Development, Sales, Team Building, Sales Management, Customer Service, Contract Negotiation, Sales Operations, Social Media Marketing, Competitive Analysis, Leadership
Education
Missouri Real Estate School 1977 — 1978
Real estate, contract law, property management
University of Missouri-Saint Louis 1974 — 1978
Business Administration, Management and Operations
Hazelwood High School 1971 — 1974
Penoles Metals 2001 - Present
Gerald Metals 1998 - 2001
Fine Host Corporation 1995 - 1998
Warrantech 1991 - 1995
Norelco 1987 - 1989
Skills
Sarbanes-Oxley Act, Risk Management, Cash Flow, Credit, Forecasting, Accounting, Financial Reporting, Process Improvement, Accounts Receivable, Budgets, Credit Analysis, Credit Risk, Microsoft Excel, Management, Treasury Management, Financial Analysis, Portfolio Management, Business Analysis, Valuation, Cash Management, Finance, Managerial Finance, Accounts Payable, Customer Service, Corporate Finance, Commodity, Financial Modeling, Business Strategy, Strategic Financial..., Financial Risk, Negotiation, Due Diligence, Internal Controls, Mergers & Acquisitions, Analysis
Education
Quinnipiac University - School of Business
Conifer Health Solutions June 2013 - Present
Beachbody May 2013 - Present
Frenchrum Emporium November 2012 - Present
The Cocooners November 2011 - Present
Vogue 2010 - Present
Teletouch Communications October 2008 - June 2013
Biltmore Inspirations September 2011 - November 2012
My Dallas Wedding May 2007 - June 2009
Butler Telecom December 2006 - August 2008
Warrantech December 2005 - October 2006
Skills
Advertising, Customer Service, Retail, Inventory Management, Business Development, Microsoft Office, Marketing, Visual Merchandising, Microsoft Excel, Sales Management, Time Management, Event Planning, Sales, Product Development, Budgets, Project Planning
Education
Fashion Institute of Technology
Image Consulting and Styling
Rose International February 2015 - Present
QMAT Solutions - an Eliseev Enterprises Company September 2014 - January 2015
Rose International 2015 - 2015
Vance Business Solutions March 2014 - September 2014
Diamond Employment Solutions, LLC July 2013 - February 2014
The Jacob Group July 2012 - July 2013
Aerotek January 2012 - July 2012
Texas Tech Jobs April 2000 - February 2005
Warrantech September 1998 - April 2000
Verizon March 1997 - September 1998
Skills
Social Media, Online Marketing, Technical Recruiting, Call Center Management, Quality Assurance, Training & Development, Performance Improvement, Scheduling, Team Motivator, Entrepreneurship, AIRS CIR, AIRS trained, AIRS CSSR, Boolean Searching, Boolean Logic, Call Center, Process Scheduler, Online Advertising, Research, Employee Training, Recruiting, CRM, System Administration, Executive Search, Cold Calling, Screening, Coaching, Training, Negotiation, Business Strategy, Strategic Planning, Account Management, Internet Recruiting, Human Resources, Contract Recruitment, Team Leadership, Management, Screening Resumes, Employee Relations, Customer Service, Applicant Tracking..., Talent Acquisition, Temporary Staffing, Benefits Negotiation, Interviews, New Business Development, Project Management, Outsourcing, Permanent Placement, Telecommunications
Education
AIRS Training and Technology 2012 — 2013
Certificate, Recruiting
Salem State College 1982 — 1985
Business Administration
Clean Diesel Technology April 2008 - August 2011
NCT Group, Inc. May 2001 - May 2007
Pro Tech Communications, Inc. September 2004 - September 2006
Warrantech January 1991 - May 2001
Skills
SEC reporting, Financial Reporting, GAAP, Internal Controls, Financial Analysis, Process Improvement, Consolidation, Accounting, SOX, General Ledger, Variance Analysis, Compliance, US GAAP
Education
SUNY Albany 1981 — 1983
BS, Accounting
SUNY Plattsburgh 1979 — 1981
UPS May 2008 - Present
Warrantech November 2004 - July 2007
Warrantech Automotive November 2004 - July 2007
Skills
Logistics, Transportation, LTL, Freight, Trucking, Transportation..., Air Freight, Pricing, International Logistics, Operations Management, Supply Chain, Shipping, Warehousing, Logistics Management, Warehouse Management, Customer Service, 3PL, Supply Chain Management, Forecasting
Education
California State University-Fullerton, Mihaylo College of Business and Economics 1993 — 1995
BA, Marketing
CareGard Warranty Services, Inc. May 2005 - Present
Warrantech April 1995 - April 2005
Education
Tarrant County College 1969 — 1971
New Leaf Service Contracts September 2012 - Present
Warrantech March 2000 - September 2012
Skills
Call Centers, Management
Education
Cisco College
Computer Science
Chico's FAS, Inc. July 2015 - Present
Mary Kay Cosmetics September 1996 - Present
Dallas Stars February 2008 - July 2015
Manpower Inc. March 2001 - December 2005
Warrantech December 2000 - December 2005
Rapp Collins Worldwide 2000 - 2000
Skills
Customer Service, Marketing, Event Planning, Microsoft Word, Account Management, Coaching, Microsoft Excel, Sales, Microsoft Office, Data Entry, Event Management, Merchandising, Recruiting, Leadership, Training, Retail, Program Management, Team Building, Social Networking, Editing, Direct Sales, Social Media, Social Media Marketing, Public Speaking, Fundraising, Public Relations, Advertising, Facebook, Customer Satisfaction, Marketing Communications
Education
Texas Wesleyan University 1990 — 1994
Bachelor of Science (B.S.), Mass Communication/Journalism
Decatur High School 1986 — 1990
Honors Diploma
The Home Depot December 2001 - Present
The Home Depot November 2001 - Present
KCM September 1998 - August 2000
Warrantech January 1995 - August 1998
Skills
Published freelance web..., Volunteer at The Ladder..., Certified Nursery...
Education
University of Phoenix 2012 — 2013
Bachelor of Applied Science (B.A.Sc.), 3.89
The University of Texas at Arlington 2005 — 2008
Warrantech May 2012 - Present
TEK Systems January 2012 - April 2012
Pierson Patterson January 2011 - October 2011
MLB Web Design January 2010 - September 2010
Skills
Web Services, Web Development, XML, JavaScript, C#, SQL, Software Development, .NET
Education
The University of Texas at Arlington 2004 — 2010
Bachelors, Computer Engineering
Warrantech January 2012 - Present
N/A March 2011 - February 2012
Hobby Lobby June 2007 - August 2007
Skills
C#, Java, ASP.NET, Web Services, SQL, HTML, CSS, Programming, Web Applications, Windows Forms, Web Design, JavaScript, C++, Graphic Design, Drawing, Japanese
Education
The University of Texas at Dallas 2006 — 2011
Dual; Bachelor of Science; Bachelor of Arts, Computer Science; Arts and Technology
Warrantech November 2012 - Present
Telvista September 2011 - September 2012
Pinnacle Technical Resources February 2011 - May 2011
Sprint Nextel June 1999 - October 2009
Skills
Customer Service, Inbound and Outbound..., Telecommunications, Internet Troubleshooting, Data Entry, Dispatching
Education
South Arkansas Community College 1995 — 1998
Bachelor of Business Administration (B.B.A.)
Home September 2010 - Present
Warrantech May 1989 - September 2011
Shook Tire October 1974 - July 1985
Skills
Customer Service, Marketing Strategy, Public Speaking, Process Improvement, Training, Coaching, Public Relations, Recruiting, Project Management
Education
The University of Texas at Arlington 1966 — 1971
Bachelor of Business Administration (B.B.A.)
Northside High School 1963 — 1966
New Leaf Service Contracts LLC July 2012 - Present
Warrantech December 2007 - June 2012
Haws & Tingle July 2002 - July 2005
Skills
Microsoft Excel, Microsoft Office, Team Building, Budgets, Customer Service, PowerPoint, Research, Training, Access, Outlook, Data Entry, Time Management, Customer Satisfaction, System Administration, Software Documentation, Microsoft Word, Leadership
Education
Mountain View College 2012 — 2016
Tarrant County College 2004 — 2007
Warrantech July 2013 - Present
State of Missouri January 2011 - January 2013
State of Missouri April 2004 - January 2011
State of Missouri November 2000 - April 2004
Skills
Time Management, Program Management, Customer Service, Policy, Invoicing, Employee Benefits, Case Managment, Community Outreach, Social Services, Nonprofits, Program Development, Public Speaking, Workforce Development, Data Entry, Government
Education
Lincoln University (MO) 2010 — 2012
Masters of Business Administration, Entrepreneurial and Small Business Operations
Lincoln University (MO) 2004 — 2009
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Cengage Learning 2007 - 2012
RLB Auto Group May 2005 - August 2007
Warrantech August 2004 - May 2005
Skills
Microsoft Office, Adobe Creative Suite, Mac OS X, Windows, Customer Service, Management, Account Management, Help Desk Support, Customer Support
Education
The University of Texas at Arlington 2011 — 2013
Bachelor of Fine Arts (B.F.A.), Photography
Tarrant County College 2006 — 2008
Associate of Arts and Sciences (A.A.S.), Business/Commerce, General
Warrantech March 2011 - Present
Skills
Vendor Management, Customer Service, Training
Education
Texas Wesleyan University 2002 — 2005
Bachelor's Degree, Political Science and Government
Tarrant County College 1999 — 2001
Associate's Degree, Liberal Arts and Sciences/Liberal Studies
Am Trust Financial July 2009 - Present
Warrantech December 1996 - May 2005
American Airlines January 1995 - December 1995
Education
Iowa State University 1974 — 1975
Humanities/Humanistic Studies
Marshalltown Senior High 1971 — 1974
High School/Secondary Diplomas and Certificates
ARI April 2010 - Present
Warrantech June 2006 - March 2010
Skills
Customer Satisfaction, Troubleshooting, Customer Service, Sales, Automotive, Automotive Repair, Continuous Improvement, Continuing Education, Team Leadership, Purchasing, Parts, Automotive Aftermarket, Customer Retention, Vehicles, Operations Management, Team Building
Education
Tarrant County College 1979 — 1982
Associate's degree, Automobile/Automotive Mechanics Technology/Technician, 3.0
CVS Health December 2014 - Present
CONEXIS February 2014 - December 2014
CONEXIS January 2013 - February 2014
Warrantech July 2012 - December 2012
CONEXIS June 2010 - June 2012
Skills
Project Management, Operations Management, Microsoft Project, Program Management, SDLC, Vendor Management, Strategy, Customer Service, Account Management, Business Analysis, Team Building, Change Management, Microsoft Excel, Healthcare, Microsoft Word, PowerPoint, Process Improvement, Training
Education
Park University 2008 — 2010
Bachelor's degree, Criminal Justice
Sam Houston State University 2006 — 2008
Bachelor's degree, Criminal Justice
Plano East
Warrantech February 2012 - October 2014
NOVO 1 February 2010 - February 2012
Konica Minolta Business Solutions U.S.A., Inc. July 2002 - March 2009
Skills
Call Centers, Customer Service, CRM, Team Leadership, Customer Satisfaction, Field Service, Customer Relations, Supervisory Skills, Teamwork, Training
Education
El Centro College 1987 — 1988
Lobias Murray Christian Academy 1984 — 1987
High School