Pilot Catastrophe Service
Address: 1055 Hillcrest Rd # B1, Mobile, AL 36695, USA Hours: Closed ⋅ Opens 8AM Thursday8am–5pmFriday8am–5pmSaturday9am–3pmSundayClosedMonday(Martin Luther King Jr. Day)8am–5pmHours might differTuesday8am–5pmWednesday8am–5pmSuggest an edit Unable to add this file. Please check that it is a valid photo. Phone: +1 800-345-2287: : Place name: Category: : : : : Website: Website: https://www.pilotcat.com/ Category: Insurance agency Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. · Own this business? Questions & answers Ask a question Q: Do Pilot offer training classes for adjusters and if so when is the next class.?A: Pilot is ALWAYS offering training - especially during summer months. You simply must call the Human Resources Department and inform them of your interests and they will email you the necessary exercises that you will have to test on before you have access to the class schedule. Once you complete the modules, and you have access to that particular class schedule, you can select a date that works for you.See all questions (13) Add a photoThank you for sharing!Your photo will be posted publicly on Google.Contribute MoreFinishedUpload public photos of Pilot Catastrophe Services Inc Posting publicly on the Web Write a review Reviews"Great Place But Dont like how they picked the people to get rid of." "Great company to work for" "Management has their own agenda that does not align with company goals." View all Google reviews
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Pilot Catastrophe Service Employees
Downtown Grand Las Vegas January 2014 - Present
Cohesive Support LLC June 2009 - June 2014
Station Casinos October 2012 - January 2014
StopTheGunBan.com August 2012 - July 2013
TSFBPolitics.com June 2011 - July 2013
SavetheGOP.com 2009 - 2011
Pilot Catastrophe Service June 2010 - December 2010
The Daily Mississippian March 2009 - May 2010
CM Package Store March 2009 - March 2010
Collegiate Security LLC November 2007 - June 2009
Skills
Editing, Social Media, Team Building, Strategic Planning, Public Speaking, Facebook, Microsoft Office, Social Media Marketing, Budgets, Wordpress, Team Leadership, Research, Fundraising, Non-profits, Public Relations, Marketing, HTML, Photoshop, Policy, Graphic Design, Blackjack, Management, Leadership Development, Media Relations, Rifle and Pistol..., Nonprofits, WordPress, Event Management
Education
University of Mississippi 2005 — 2010
B.A, Political Science, History
South Forsyth High School 2004 — 2005
Diploma, College Prep
Pilot Catastrophe Service August 2005 - Present
Infinity Insurance 1995 - 2005
The Hanover Insurance Group 1985 - 1995
Mallory Buick 1983 - 1984
Nixon & Company 1982 - 1983
Weber Chevrolet Inc 1974 - 1982
McKelvey Kessler Oldsmobile 1966 - 1973
Skills
Insurance, Property Damage, Property & Casualty..., Claims Management, Claim, Liability, Customer Service, Xactimate, Adjustments, Subrogation, Commercial Insurance, Property Claims, Claim Investigation, Insurance Adjusting, Claims Handling, General Insurance
Education
University of Missouri-Saint Louis
Better Homes and Gardens Real Estate Gary Greene February 2014 - Present
Keller Williams Realty Conroe, Lake Conroe, Huntsville October 2014 - January 2015
Pilot Catastrophe Service 2012 - 2014
Cajun Exploration 2007 - 2010
Skills
Microsoft Office, Office Management, Title Searches, Teaching, Residential Homes, Customer Service, First Time Home Buyers, Sales, Short Sales, Investment Properties, Investors
Education
The University of Southern Mississippi
University of Houston
Ochsner Health System September 2014 - Present
PlayNOLA Sports and Social Entertainment Group September 2011 - Present
Big Easy Lawn January 2014 - August 2014
NOLA Til Ya Die, LLC July 2011 - April 2012
Pilot Catastrophe Service August 2005 - August 2010
Woodmen of the World March 2005 - October 2005
SleepWell – Sleep Disorder Center March 2003 - December 2003
US Army June 2001 - March 2003
Skills
Training, Management, Customer Service, Analysis, Insurance, Leadership, Event Planning, Social Media, Microsoft Office, Microsoft Excel, Xactimate, Troubleshooting, PowerPoint, Software Documentation, Technical Support, Claim, Data Analysis, Outlook, Microsoft Word, Social Networking, Access, Property & Casualty..., Claims Management, Property Damage, Information Systems, Coordinators, Inventory, Recreation Planning, IT Training, Catastrophe Services, IT, Client Service..., Software Support..., Systems Software Trainer, CIC, DMS-100, MSBI, Epic Systems, EMRs, OpTime, IS Clinical Training, OneNote, Epic ClinDoc, Epic OpTime, ClinDoc, Employee Training
Education
University of New Orleans 2010 — 2012
Bachelors of Science, Business Administration, Management & Information Systems, 3.26
University of South Alabama 2007 — 2010
Bachelors of Science, Business Administration, Business Administration, 3.50
Pilot Catastrophe Service September 2012 - Present
Skills
Property Damage, Claims Management, Property Claims, Insurance, Subrogation, Xactimate
Education
University of Missouri-Columbia
University of Texas at Dallas September 2014 - Present
Precious Minerals Exchange October 2013 - January 2015
Felann Tax Services January 2013 - January 2015
Pilot Catastrophe Service 2011 - January 2015
Jalapenos Auto Sale Inc January 2011 - May 2013
Skills
General Insurance, Tax Preparation, Non-profit..., Gold and diamonds..., Research, automotive sales, Property & Casualty..., Insurance, Claim, Casualty, Claims Management, Finance, Sales, Property Damage, Adjusters, Xactimate, Claims Handling, Property Claims, Call Centers, Catastrophe
Education
The University of Texas at Dallas 2014 — 2017
Doctor of Philosophy (PhD), Biomedical Engineering
University of Cape Coast 2004 — 2008
Bachelor's degree, Molecular Biology and Biotechnology, A
ALLEGRA Missoula & Hamilton, Montana 2002 - Present
Pilot Catastrophe Service 1997 - 2002
Skills
Social Media Marketing, Advertising, Claim, Women Owned Business, Digital Printing, SEO, Variable Data Printing, Social Media, Product Customization, Online Advertising, Offset Printing, Silk Screening, Machine Embroidery, Apparel, Promotional Products, Corporate Gifts, Marketing Communications, Customer Service, Direct Mail, Brand Development, Screen Printing, Marketing, Direct Mail Campaigns, Public Speaking
Education
The University of New Mexico 1997 — 2002
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Incarnate Word College 1993 — 1993
University of North Texas 1992 — 1992
Re/Max Exclusive Collection August 2012 - Present
K&G Realty Services LLC January 2010 - Present
Pilot Catastrophe Service August 2005 - Present
Skills
Office Management, Administrative..., Customer Service, Real Estate, Microsoft Office, Outlook, Insurance, Budgets
Education
University of Central Florida 2000 — 2004
Bachelor of Science (B.S.) Computer Information Systems Technology, Computer Technology/Computer Systems Technology
Blueberry Systems October 2014 - Present
Pilot Catastrophe Service July 2012 - September 2014
Health Resources June 2010 - May 2012
Vitamin Research Products, LLC 2010 - 2012
Pixel180 February 2008 - January 2010
TeleVox Software May 2007 - January 2009
Skills
Web Design, CMS, Graphic Design, Social Media, Logo Design, HTML, Dreamweaver, CSS, Creative Direction, Email Marketing, Web Development, Photography, SEO, Typography, InDesign, jQuery, Photoshop, HTML 5, Adobe Creative Suite, Flash, JavaScript, Website Development, Layout, Illustrator, User Experience, User Interface Design, Flash Animation, User Interface, ActionScript, Adobe Acrobat, HTML5, Front-end, Web Applications
Education
The Art Institute of Pittsburgh-Online Division 2010 — 2012
Web Design and Interactive Media
Pilot Catastrophe Service December 2000 - May 2015
Cadillac Plastics October 1997 - October 1999
Baxter Healthcare April 1980 - September 1996
Skills
Account Management, Claim, Claims Management, Customer Satisfaction, Customer Service, Insurance, Leadership, Management, Microsoft Office, PowerPoint, Property, Sales, Team Building
Education
The University of Texas at Arlington 1972 — 1976
Bachelor's degree, Criminal Justice and Corrections
Arlington High School
Pilot Catastrophe Service November 2012 - January 2013
Best Buy 2009 - January 2012
The Home Depot May 2009 - September 2009
Education
University of South Alabama 2008 — 2015
Finance and Financial Management Services, 2.8
Daphne High School 2004 — 2008
n/a, n/a, 2.9
Ross Stores, Inc. October 2014 - Present
Clear Point Claims February 2014 - April 2014
Pilot Catastrophe Service May 2013 - February 2014
TGI Fridays June 2012 - April 2013
Skills
•Strong organizational..., •Active listening..., •Sharp problem solver, •Energetic work..., Customer Service, Database Maintenance, Liability, SQL Tuning, Property Damage, Claim, CRM
Education
University of Phoenix 2009 — 2011
Eberl Claims Service Inc. March 2015 - Present
Pilot Catastrophe Service September 2009 - Present
Ft Worth Sash & Door Co May 2004 - December 2008
Skills
Property Damage, Xactimate, Catastrophe, Property, Claim, General Insurance
Education
The University of Texas at Arlington 1981 — 1991
Bachelor of Arts (B.A.), History
Pilot Catastrophe Service October 2012 - Present
Millennium Roofing & Construction, LLC October 2009 - Present
Skills
Customer Satisfaction, Management, Sales Process, Sales, Quality Assurance, Customer Service, Communication
Education
University of Oklahoma 2004 — 2007
Bachelor of Science, Microbiology, General, 3.67
Engle Martin & Associates June 2014 - Present
Pilot Catastrophe Service September 2004 - June 2014
State Farm Insurance May 1998 - April 2003
Skills
Insurance, General Insurance, Property & Casualty..., Commercial Insurance, Liability, Claim, Underwriting
Education
University of North Texas
Bachelor of Applied Science (B.A.Sc.), Criminal Justice/Police Science
Self-employed 2003 - Present
Standard Transmission 2001 - 2011
Chrome Specialties 1998 - 2001
Pilot Catastrophe Service 1997 - 2001
Harley-Davidson Motor Company 1994 - 1998
Skills
Tremec Transmission..., Automotive Performance..., Driveline Engineering, Sales, Parts, Automobile, Engineering, Manufacturing, Automotive, Motorsports, Dealers, Racing, Vehicles, Automotive Aftermarket, Marketing, Electronics, B2B, Warranty, Purchasing, Automotive Repair, Customer Retention, Fleet Management
Education
The University of Texas at Arlington
Bachelor of Arts (BA), Journalism
Mid-America Adjusting Services January 2014 - Present
NCA Group February 2013 - Present
RJMW October 2012 - Present
Parsons Brinckerhoff January 2005 - Present
FEMA January 2004 - Present
Self-employed March 2003 - Present
Pilot Catastrophe Service March 2004 - January 2011
Skills
Property Claims, Insurance, Claim Investigation, Claim, Claims Management, Legal Liability, Liability, Claims Resolution, Property Damage, Claims Handling, Property
Education
University of Arizona 1988 — 1989
none, Business Administration and Management, General
NET Appraisal Service (formerly NE Tarrant Appraisal Service) January 1999 - Present
5-Alarm CrossFit August 2012 - March 2014
GMAC Financial June 2008 - September 2010
Pilot Catastrophe Service August 2005 - March 2006
Temerlin McClain Advertising March 2000 - July 2001
US Army 1990 - 1992
Education
The University of Texas at Arlington 2000 — 2001
Additional Undergraduate Coursework, Information Technology
University of North Texas 1993 — 1997
Bachelor of Business Administration (BBA), Marketing
Pilot Catastrophe Service June 2011 - Present
The Money Store June 2010 - June 2011
Skills
Insurance, Microsoft Office, Proofreading, Social Media, Web Content, Content Management, Documentation, Phone Etiquette, Ticketing Systems, Content Strategy, Quality Assurance, Application Support, CSS, Photoshop, Team Leadership, At Multitasking, Customer Service, Marketing, Team Building, HTML5, Management, Networking, Kentico, Zendesk, Liquid Planner
Education
University of South Alabama
Acadian Armament, LLC March 2015 - Present
Halliburton - Sperry Drilling Services 2014 - 2015
CRG, LLC May 2013 - November 2014
Pilot Catastrophe Service August 1992 - June 2012
Northwestern Polytechnical University 2012 - 2012
Making Traditions April 2009 - April 2009
C-C Medical Devices, LLC 2005 - 2008
Marine Turbine Technology 1992 - 1992
Heli-Air, Inc 1989 - 1991
Skills
Engineering Solutions, Manufacturing, Root Cause Analysis, Federal Firearms License, Suppressor, Silencer, Root Cause Problem..., Claim, Claims Management, Contract Negotiation, Entrepreneurship, FFL, Strategic Planning, Construction, Insurance, Risk Management, Negotiation, Liability, Property & Casualty..., Commercial Insurance, Analysis, Contract Management, International Business..., Television, General Insurance, Storytelling, Firearms, Management, Energy, Underwriting, Microsoft Office, Customer Service, Workers Compensation, Leadership, Engineering, Project Management, New Business Development
Education
University of Louisiana at Lafayette 1986 — 1990
BS, Mechanical Engineering - CAD CAM, 3.4+
American water November 2013 - Present
Pilot Catastrophe Service April 2011 - November 2013
Skills
Claim, Claims Management, Insurance
Education
University of Phoenix
Psychology
Mediacom Communications August 2014 - Present
Pilot Catastrophe Service November 2013 - February 2014
Pilot Catastrophe Service 2014 - 2014
AT&T September 2010 - July 2011
Alltel Wireless August 1997 - August 2008
Skills
Sales, Customer Service, Project Management, Marketing, Insurance, Training, Management, Microsoft Office, Team Building, Leadership, Account Management, Cold Calling, Customer Experience, Customer Retention, Solution Selling, Direct Sales, Customer Satisfaction, Call Centers
Education
University of South Alabama, College of Medicine
Business Administration and Management, General
Cunningham Lindsey June 2007 - Present
GAB Robins June 2007 - December 2010
Elder Claims Service August 2005 - June 2007
Pilot Catastrophe Service September 1995 - April 2003
Skills
Residential &..., Business Interruption, Builder’s Risk, Condominium and..., Agricultural, Flood, Municipal, Churches, Multi-Family Housing, Environmental, General Liability, Legal Liability, Municipalities, Environmental Awareness, Claim Investigation, Property Claims, Adjustments, Xactimate, Agriculture, Insurance Adjusting, Commercial Lines, Claims Resolution, Property Damage, Subrogation, Insurance, Commercial Insurance, Property, Property, Claims Management
Education
Tyler Junior College 1991 — 1993
Business, Management, Marketing, and Related Support Services
Lamar Advertising February 2012 - Present
Baker High School April 2008 - Present
CAbi January 2011 - Present
Broadway South Dance Studio September 2010 - Present
Pilot Catastrophe Service July 2011 - February 2012
Eastern Shore Dance Academy June 2007 - June 2011
Skills
Customer Service, Marketing, Insurance, Advertising, Microsoft Office, Marketing Strategy, Sales, Microsoft Excel, Public Relations, Social Media Marketing, Social Media, Microsoft Word, Coaching
Education
University of South Alabama 2006 — 2010
Bachelor of Science (B.S.), Marketing/Marketing Management, General
State Farm January 2014 - Present
BrownGreer PLC January 2013 - December 2013
Pilot Catastrophe Service August 2007 - January 2012
Skills
Claim, Insurance, Litigation, Claims Management, Liability, Property & Casualty..., Legal Liability, Commercial Insurance, Workers Compensation, Subrogation
Education
The University of Southern Mississippi 2001 — 2005
Finance/Accounting, Business Administration and Management, General
University of Southern Mississippi 2001 — 2005
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Columbia Southern University February 2013 - Present
Pilot Catastrophe Service June 2012 - February 2013
Pilot Catastrophe Service August 2011 - June 2012
Swift Oil and Gas May 2010 - May 2011
Target April 2005 - February 2009
Skills
SQL, Visual Basic, HTML, C++, VB.NET, Microsoft SQL Server, ASP.NET, Access, Oracle, ASP, Microsoft Office, Microsoft Excel, Quality Assurance, Visual Studio, Troubleshooting, T-SQL, .NET, Database Design, Databases, CSS, C#
Education
University of South Alabama 2010 — 2010
Troy University 2006 — 2009
Bachelor of Science, Mathematics
Energen July 2015 - Present
Energen May 2012 - July 2015
Pilot Catastrophe Service November 2011 - May 2012
Pilot Catastrophe Service January 2010 - May 2012
PEARCE, BEVILL, LEESBURG, MOORE, P.C. January 2008 - April 2008
Skills
CPA, Variance Analysis, Corporate Tax, GAAP, Financial Analysis, Internal Controls, Sarbanes-Oxley Act, Accounting, Budgets, Revenue Analysis, Oil & Gas Industry, Internal Audit, Financial Accounting, Revenue Recognition, Journal Entries, QuickBooks, Tax, Tax Preparation, Account Reconciliation, Financial Reporting, Tax Accounting, Accruals, Cash Flow Forecasting
Education
University of Alabama, Manderson Graduate School of Business 2008 — 2009
Master of Accountancy, M.Acc., Accounting
University of Alabama, Culverhouse School of Accountancy 2004 — 2008
Bachelor of Commerce and Business Administration, Accounting
Mobile Infirmary Medical Center June 2012 - Present
United States Bankruptcy Court January 2012 - May 2012
Pilot Catastrophe Service August 2011 - December 2011
City of Mobile GIS Department January 2011 - May 2011
Skills
Customer Service, HTML, CSS, Norton Ghost, Virus Removal, Windows, IBM Mainframe, Microsoft Office, Xactimate, ArcGIS, ERDAS Imagine, Databases, Networking, Technical Support, Windows 7
Education
University of Montevallo 2003 — 2007
Bachelor of Science (BS), Social Sciences
Pilot Catastrophe Service 2012 - 2012
The Worley Companies August 2011 - October 2011
Communicore, Inc. January 2001 - September 2011
Capital Development Group 2001 - 2004
Barco Projection Systems 1987 - 1991
Skills
Call Centers, Casualty, Claim, Claims Management, Commercial Insurance, Construction, Fraud, Human Resources, Insurance, Investigation, Management, Microsoft Excel, Negotiation, New Business Development, Property, Training
Education
I-CAR (Inter-Industry Conference on Auto Collision Repair) 2010 — 2011
Platinum Level Individual, Auto Physical Damage Appraiser
Vale Training Solutions
Auto Estimatics, Auto Adjuster/Appraiser
University of Evansville
Businesss Admin
Allstate Insurance Company August 2014 - Present
All Claims Consulting, Inc. January 2013 - August 2014
Pilot Catastrophe Service August 2005 - December 2012
Skills
Claim, Claims Management, Property & Casualty..., Property Damage, Subrogation, Liability, Casualty, Insurance, Commercial Lines, Claim Investigation, General Insurance, Commercial Insurance, Legal Liability, Claims Handling, Property Claims
Education
University of South Alabama 1999 — 2004
Civil Engineering
Chubb Insurance March 2010 - Present
Pilot Catastrophe Service 2005 - February 2010
United States Air Force May 1992 - February 2001
Skills
Insurance Adjusting, Property & Casualty..., Claim, Claims Management, Casualty, Commercial Insurance, Commercial Lines, Professional Liability, Liability, General Insurance, Legal Liability, Subrogation, Liability Analysis, Claim Investigation, Property Damage, Casualty Insurance, Insurance, Customer Service, Strategic Planning
Education
Troy University 1996 — 2001
Master of Business Administration (M.B.A.), Business/Corporate Communications
Troy University 1996 — 2000
Masters Business Administration, Business Administration and Management, General, 3.5
Barboursville High School 1987 — 1989
High School Diploma, Business Administration and Management, General
Pilot Catastrophe Service November 2005 - Present
OmniSource Integrated Supply June 2004 - November 2005
Skills
Management, Marketing, Sales, Account Management, Sales Operations, Contract Negotiation, B2B, Employee Training, Human Resources, Insurance, Customer Service, Team Building, Negotiation, Budgets, Strategic Planning, Marketing Strategy, Claim, Property & Casualty..., Project Management, Operations Management, Social Media Marketing, Leadership, Sales Management, New Business Development, Finance, Claims Management, Training, Problem Solving, Microsoft Office
Education
University of Alabama 2001 — 2004
Bachelor of Science, Marketing
University of Alabama 2001 — 2004
Business minor in Marketing
U2 Logic May 2014 - Present
Pilot Catastrophe Service May 2013 - November 2013
Shep's Fort Bar Bar and Grill August 2008 - June 2012
US Army August 1998 - August 2008
Skills
Microsoft Office, Customer Service, PowerPoint, Microsoft Word, Microsoft Excel, Web Development, Quality Assurance, Software Documentation, Programming
Education
University of South Alabama 2011 — 2014
Bachelor of Applied Science (BASc), Management Information Systems and Services
Pilot Catastrophe Service November 2012 - Present
BBVA Compass November 2009 - November 2012
Education
University of Phoenix 2008 — 2010
Bachelor of Business Administration (BBA), Business Administration and Management, General
Western Hills High School 1997 — 2001
Claim Adjustment Specialists March 2011 - Present
Pilot Catastrophe Service March 2010 - March 2011
ServiceMaster May 1995 - December 2008
Asset Legal Investigations 1993 - 1995
US Navy 1985 - 1993
Skills
Adjustments, Insurance Adjusting, Loss Adjusting, Claim, Commercial Insurance, Insurance, Large Loss, Liability, Property Damage, Water Damage, Mold Remediation
Education
University of South Alabama
Bachelor of Science (BS), Computer Science and Mathematics
Springhill College
Computer Science
University of Alabama
Mechanical Engineering
Pilot Catastrophe Service April 2007 - Present
Bredero Shaw 2001 - 2002
Bender Shipbuilding 1998 - 2000
Skills
Insurance, Troubleshooting, Telecommunications, Technical Support, Wireless, Microsoft Office, Microsoft Excel, Customer Service, Customer Satisfaction, Contract Negotiation, Budgets, Team Building, Microsoft Word, Human Resources, Project Planning, Customer Retention, Outlook, Business Development, Leadership, Account Management, Cellular Communications, Windows, CRM, Process Improvement, Training, Access, Software Documentation, Management, Time Management, Analysis, Call Centers, Sales, Project Management, System Administration
Education
University of South Alabama 1996 — 2000
WIN 8 training @ Pilot
Pilot Catastrophe Service March 2015 - Present
US Air Force Reserve October 2011 - Present
Praus Construction April 2014 - March 2015
Greenberry Industrial Inc. November 2012 - February 2014
Greenberry Industrial Inc. October 2011 - November 2012
Active Duty Air Force January 2005 - September 2011
Skills
Security Clearance, Operational Planning, Military, DoD, Air Force, Military Experience, Military Operations, Project Management, Quality Control, Quality Assurance, Space Operations, National Security, Command, Information Assurance, Team Building, Defense, Aerospace, Army, Aviation, Earned Value Management, Emergency Management, Government Contracting, Government, Intelligence, Intelligence Analysis, Leadership, Logistics, Military Logistics, Military Training, Nuclear, Operations Management, Organizational..., Process Improvement, Program Management, Project Planning, Special Operations, Supervisory Skills, Systems Engineering, Tactics, Top Secret, Training
Education
Trident University International 2009 — 2011
Master of Business Administration (M.B.A.), Military and Strategic Leadership
University of Washington 2001 — 2004
General Studies, Psychology
Pilot Catastrophe Service January 2010 - Present
Recovery Builders L.L.C January 2007 - Present
Enterprise Rent-A-Car July 2007 - September 2010
Brinks Home Security July 2006 - May 2007
Skills
Leadership, Insurance
Education
University of New Orleans 2003 — 2006
Bachelor of Science, Business Administration
Security Manufacturing December 2013 - Present
Pilot Catastrophe Service August 2011 - Present
Applegate EDM,Inc. April 2008 - September 2013
Tupperware (BeautiControl) April 2006 - February 2008
Schering Plough July 1992 - August 1993
Skills
Training, Pricing, Shipping, Databases, Inventory Control, Management, Logistics, Manufacturing, Sales, Quality Control
Education
The University of Memphis 1996 — 1998
General Sciences
State Technical Institute 1993 — 1996
AA, Windows programming
University of Houston 1975 — 1981
Business
Pilot Catastrophe Service September 2002 - Present
The Brom Law Firm LLC 2010 - 2010
Education
University of Alabama 1998 — 2002
Bachelors, Business Management
Eberl Claims Service Inc. January 2013 - Present
E.A. Renfroe & Company, Inc. January 2013 - Present
Pilot Catastrophe Service January 2013 - Present
Bretz Carpentry. LLC 2012 - 2014
Fidelity National Title 1997 - 2009
Education
University of Colorado Denver
Business Administration and Management, General
Pilot Catastrophe Service May 2001 - Present
Farmers Insurance March 1991 - April 2001
Daniel Realty Inc. January 1988 - June 1994
Skills
Catastrophe Claims..., IIA Standards, AIC, Graduate Claims..., SCLA, Graduate of Texas Home..., Adjusters, Claim, Catastrophe, Property Claims, Insurance, Property Damage, Subrogation, Claims Handling, Claim Investigation, Property & Casualty..., General Insurance, Claims Management, Liability, Commercial Insurance, Casualty Insurance, Legal Liability, Customer Service, Professional Liability, Claims Resolution
Education
American Education Institute 1996 — 1997
Society of Claims Legal Associate, Claims - Law
America Institute For Chartered Property Casualty Underwriters 1993 — 1997
Associate in Claims, Insurance Claims Management, Designated-AIC (Associate in Claims Administration)
American Home Inspectors Institute 1986 — 1987
Texas Real Estate Home Inspector Courses of Study, Licensed Home Inspector
University of North Texas 1982 — 1986
Bachelor of Business Administration (BBA), Finance, General, BBA
Self-employed December 2012 - Present
Pilot Catastrophe Service September 2005 - May 2012
Skills
Property & Casualty..., Casualty, Claim, Commercial Insurance, Claims Management, Insurance, Liability, Legal Liability, Commercial Lines, General Insurance, Claim Investigation, Claims Resolution, Adjusters, Property Claims, Property Damage, Casualty Insurance
Education
Tulane University 2003 — 2006
BA, Sociology
Universal Hospital Services January 2011 - Present
Universal Hospital Services October 2009 - January 2011
Rent-A-Center December 2006 - September 2009
Baylor Health Care System April 2005 - August 2006
Pilot Catastrophe Service October 2004 - February 2005
Hill-Rom March 1987 - May 2004
Skills
Medical Devices, Continuous Improvement, Capital Equipment, Process Improvement, Inventory Management, Management, Cross-functional Team...
Education
University of Phoenix
Bachelor's Degree, Business
American Family Insurance July 2011 - Present
RASP Innovations 2010 - Present
Warren Gray Agency, Inc. November 2008 - June 2010
Pilot Catastrophe Service September 2008 - November 2008
American General Life and Accident April 2006 - September 2008
CVS Caremark Corporation August 2004 - October 2005
Eckerd November 1984 - August 2004
Skills
Leadership, Training, Management, Marketing, Entrepreneurship, Strategy, Sales, Team Building, Recruiting, New Business Development, Strategic Planning, Advertising, Retail, Sales Operations, Process Improvement, Fundraising, Program Management, Public Speaking, Selling, Budgets
Education
University of Louisiana at Monroe 1977 — 1980
Business
Appraisal Analytics 2009 - Present
GMAC ResCap 2006 - 2008
Pilot Catastrophe Service 2005 - 2006
NE Tarrant Appraisal Service 1995 - 2005
Temerlin McClain May 2001 - August 2002
TM Advertising / TMA / Temerlin McClain 2001 - 2002
Education
University of North Texas 1993 — 1997
B.B.A, Marketing
Pilot Catastrophe Service August 2011 - Present
Kevcomp Engineering May 2010 - Present
Kevcomp May 2010 - Present
ThyssenKrupp Stainless USA, LLC October 2007 - October 2010
DailyAccess Corporation January 2007 - October 2007
Daily Access Corporation 2007 - 2007
Gulf Distributing April 2005 - October 2006
Armstrong World Industries May 2004 - April 2005
Long's Human Resources May 2002 - April 2005
Bredero Shaw June 2000 - April 2002
Education
University of Mobile 2000 — 2002
Associates, Computer Networking
University of South Alabama 1988 — 2000
Nursing
Pilot Catastrophe Service October 2012 - Present
Impact Roofing of Oklahoma August 2012 - Present
Vertical Roofing March 2010 - Present
Skills
Contract Negotiation
Education
Tulsa Community College
Business and Psychology
GAB Robins February 2015 - Present
Cunningham Lindsey September 2014 - Present
Pilot Catastrophe Service 2008 - 2014
InsTrust Insurance Group August 2007 - June 2008
Progressive Insurance December 2005 - May 2007
Standard Furniture Manufacturing December 2003 - August 2005
Skills
Property & Casualty..., Insurance, Commercial Insurance, Liability, General Insurance, Property Damage, Casualty Insurance, Legal Liability
Education
University of South Alabama 1999 — 2003
Bachelor of Business Administration (B.B.A.), Banking, Corporate, Finance, and Securities Law
McGill-Toolen High School 1994 — 1998
Trustmark Bank December 2014 - Present
Retirement Alliance, Inc. May 2014 - December 2014
Employee Fiduciary November 2009 - April 2014
Pilot Catastrophe Service August 2005 - June 2006
Skills
Access, Excel, Microsoft Excel, Retirement Plan..., Qualified Retirement..., Customer Service, Process Improvement, Microsoft Office, Retirement, Employee Benefits, Investments, Mutual Funds, Financial Analysis
Education
University of South Alabama 2003 — 2009
B.S., Finance
Liberty Mutual Insurance March 2008 - Present
Pilot Catastrophe Service September 2006 - March 2008
Skills
Property Damage, Insurance Adjusting, Casualty, Property & Casualty..., Adjustments, Subrogation, Audio Visual System..., Claim
Education
State University of New York at Buffalo
CIS Claim Services September 2005 - Present
Pilot Catastrophe Service January 1997 - September 2005
State Farm September 1987 - January 1997
Skills
Strategic Planning, Claim Investigation, Operations Management, Property Damage, Customer Service, Property & Casualty..., Process Improvement, Claim, Insurance, Commercial Lines, Claims Management, Adjustments, Risk Management, Legal Liability, Casualty, Subrogation, Liability, Professional Liability, General Insurance, Reinsurance, Commercial Insurance, Excess, Underwriting, Claims Handling, Umbrella Insurance, Claims Resolution, D&O, Homeowners, Workers Compensation, Litigation Management, Accident, Brokers, Casualty Insurance
Education
University of San Diego 1983 — 1987
Bachelor of Business Administration
Pilot Catastrophe Service December 2012 - Present
Thompson Engineering May 2004 - December 2012
Thompson Engineering, Inc. May 2004 - December 2012
Technical Specialties, Inc 2000 - 2004
Skills
IT Management, Management, New Business Development, Strategic Partnerships, IT Strategy, Leadership, Data Center, E-commerce, Strategic Planning, Telecommunications, Business Strategy, IT Operations, Mobile Devices, Google Apps, Negotiation, Enterprise Software, Cloud Computing, Business Development, Collaboration Tools, Amazon Web Services..., Amazon Web Services, Cloud Storage, MPLS Networking, SaaS, Purchasing, Procurement, Business Process, Budget Management, Customer Relations, PaaS, Office 365, Windows Azure
Education
University of South Alabama
Bachelor's degree, Marketing
Pilot Catastrophe Service August 2005 - Present
The Journal News March 2008 - November 2008
Primerica Financial Services April 1989 - February 2008
Skills
Customer Service, Microsoft Word, Microsoft Office, Public Speaking, Healthcare, Team Building, Training, Sales, Nonprofits, Coaching, Strategic Planning, Marketing, Public Relations, Social Media, Leadership Development, Event Planning, Fundraising, Leadership, Microsoft Excel, Recruiting, Program Management
Education
Bishop State Community College
Physical Therapy
University of Mobile
Nursing
Wortham Bros Inc. August 2011 - Present
Lattimore Materials Co November 2009 - May 2010
Pilot Catastrophe Service May 2009 - October 2009
C&F Investments March 2008 - May 2009
Montgomery Landscape and Irrigation May 2004 - August 2006
Skills
Teamwork, Microsoft Word, PowerPoint, Microsoft Excel, Xactimate, Typing, Organization, Goal Oriented, Fast Learner, Algebra, Mathematics, Mechanics, Construction Engineering, Construction, Project Estimation, Customer Service, Fishing, Hunting, Mountain Biking, Boating, Scuba Diving, English grammar, Management, Contract Management
Education
University of North Texas 2009 — 2013
MBA, Strategic Management In
University of North Texas 2006 — 2009
Bachelor of Science, Construction Engineering Technology
Allen High School 1998 — 2001
E.A. Renfro and Company 2010 - Present
Pilot Catastrophe Service 2010 - 2013
Fort Worth Business Press December 2008 - June 2011
The Harbor on Possum Kingdom Lake January 2007 - November 2008
Skills
Customer Service, Insurance, Sales, Strategic Planning, Marketing, Social Media, Contract Negotiation, Team Building, Leadership, Customer Satisfaction, Public Relations, Event Planning, Accounting, Commercial Insurance, Insurance Adjusting, Account Management, Social Media Marketing, Advertising, Small Business, Xactimate, Adjustments, Property Damage, Adjusters, Claims Management, Subrogation, Property Claims, Claim Investigation, Claim, Liability, Claims Handling, Loss Adjusting, Commercial Lines, Property & Casualty..., Claims Investigations, Liability Analysis, Casualty, General Insurance, Professional Liability, Homeowners, Workers Compensation, Legal Liability, Catastrophe, Casualty Claims, Inland Marine, Reinsurance, Litigation Management, Casualty Insurance
Education
The University of Texas at Arlington 1990 — 1994
Pilot Catastrophe Service January 1995 - Present
Skills
Claims Management, Insurance, Claim, Property & Casualty..., General Insurance, Underwriting, Project Management, Software Documentation, Mediation, Xactimate, Casualty Insurance, Claim Investigation, Commercial Insurance, Customer Service, Legal Liability, Liability, Process Improvement, Professional Liability, Property, Property Damage, Reinsurance, Risk Management, Subrogation, Team Building, Training, Water Damage, Workers Compensation
Education
University of South Carolina-Columbia 1968 — 1972
BS, Accounting
Pilot Catastrophe Service March 2013 - Present
International Paper September 2005 - October 2014
Tishman Speyer October 2001 - June 2004
Doches Chiropractic June 1993 - August 1995
Skills
Packaging, Flexo, SAP, Process Improvement, Continuous Improvement, B2B, Project Management, Offset Printing, Product Development, Change Management, Internal Communications, Process Engineering, Retail Packaging, Negotiation, Customer Service, Teamwork, Customer Satisfaction, Inventory Management, Team Building, Contract Negotiation, Outlook
Education
University of Arkansas at Little Rock 1995 — 1996
Audiology/Audiologist and Speech-Language Pathology/Pathologist
Sulphur Springs High School 1989 — 1992
Pilot Catastrophe Service January 2007 - Present
Skills
Casualty Insurance, Insurance, Property, Claim, Claims Management, Commercial Insurance, Liability, Property, Legal Liability, Professional Liability, Property Damage, Underwriting
Education
The University of Texas at Arlington 1992 — 1995
Bachelor of Applied Science (B.A.Sc.), Kinesiology and Exercise Science
Navy Federal Credit Union December 2012 - Present
CSC January 2010 - September 2012
Pilot Catastrophe Service January 2009 - December 2009
Ricoh Americas Corporation August 2006 - September 2008
Advanced Micro Systems January 1991 - August 2006
Skills
Process Improvement, Business Analysis, Account Management, Project Planning, IT Solutions, Sales Management, Solution Selling, Management, Program Management, Project Management, Networking, PMP, Security, Requirements Analysis, Leadership, Human Resources, Windows, Business Process..., Software Development, Enterprise Software, Entrepreneurship, Business Management, Sales, Disaster Recovery, Analysis
Education
Troy University Dothan 1989 — 1992
BAS
RETS Electronic Institution 1981 — 1983
AS
OST, Inc. August 2015 - Present
Pilot Catastrophe Service April 2014 - August 2015
Pilot Catastrophe Service April 2013 - April 2014
Collision Pro February 2013 - April 2013
Pilot Catastrophe November 2012 - December 2012
Collision Pro August 2012 - October 2012
Independent Adjuster March 2012 - June 2012
Pilot Catastrophe 2005 - 2012
Pilot Catastrophe Service 2005 - 2012
Skills
Property Damage, Xactimate, Insurance, Subrogation, Property Claims, Insurance Adjusting, Commercial Lines, Claim Investigation, Casualty, Loss Adjusting, Simsol, Negotiating, Catastrophe, Claims Resolution, Water Damage, Flood Insurance, Claims Review, Adjustments, Auto Claims, Claims Investigations, Flood, General Insurance, Negotiation, Claim, Customer Satisfaction
Education
Texas Tech University 1966 — 1968
Advertising & Math
First Aid Shot Therapy December 2014 - Present
Toth Ministries June 2012 - June 2014
Pilot Catastrophe Service June 2011 - July 2011
The University of Oklahoma Police Department January 2007 - July 2011
Republic Bank and Trust January 2010 - July 2010
Skills
Customer Service, Event Planning, Social Media, Social Media Marketing, Volunteer Management, Donor Management, Nonprofits, Communication, Administrative..., Microsoft Office, Donor Development, Highly detail oriented, Insurance Adjusting, Coordinating Events, Strategic Planning, Fundraising, Field Marketing, Social Networking, Team Building, Leadership, Marketing, Community Outreach
Education
University of Oklahoma 2006 — 2009
Bachelor of Arts (BA), Communication, General, 3.48
coppell
Learner Supply January 2009 - Present
Achieve Display January 2008 - Present
Pilot Catastrophe Service January 2007 - February 2008
Skills
SEO, Google Analytics, Web Design, E-commerce, Website Development, Email Marketing, Online Marketing, Online Advertising, Entrepreneur, Retail Industry, Purchasing, Web Analytics, Retail, Web Development, Content Management, Entrepreneurship, CSS, Trade Shows, CMS, Google Adwords, SEO copywriting, Procurement Contracts, Facilities Management, Management Accounting, Bids, Customer Service, Sales, Social Media Marketing
Education
University of South Alabama
State Farm Insurance February 2014 - Present
Pilot Catastrophe Service 1994 - 2013
Allied American Adjusting September 2011 - March 2012
Skills
Customer Service, Motivated self-starter, Teamwork, Team Management, Employee Training, Management, Insurance, Claims Management, Property, Commercial Insurance, General Insurance, Claim, Property Damage, Claim Investigation, Liability, Casualty Insurance, Adjusters, Claims Handling, Underwriting
Education
University of North Carolina at Pembroke 1991 — 1992
Church Mutual Insurance Company July 2012 - Present
Pilot Catastrophe Service April 2011 - Present
Fitness ERT, LLC July 2013 - 2015
Hewlett-Packard March 2010 - June 2011
IBERIABANK February 2007 - January 2011
ICT Group, Inc October 2005 - March 2007
Andrew Horneker April 2004 - September 2005
GC Services, Inc March 2003 - April 2004
G community One Stop August 1998 - February 2003
Skills
Insurance, Licensed Property &..., Insurance Adjusting, Property & Casualty..., Sales, Management, Training, Customer Service, Claim, Leadership, PowerPoint, Property Damage, Selling, Team Building, Sales Operations, Banking, Call Centers, Commercial Insurance, Risk Management, Liability, Claims Management, General Insurance, Customer Satisfaction, Account Management, Time Management, Marketing, Process Improvement
Education
University of Arkansas at Little Rock 1998 — 2003
Finance, Business
Pilot Catastrophe Service August 2007 - Present
TheBestIRS, Insurance Recruiting Specialists 2014 - 2015
Allstate February 2006 - July 2007
USAA December 2003 - July 2005
Skills
Property Adjusting, Auto Adjusting, NFIP Flood Adjusting, Leadership, Construction, Property & Casualty..., Claim, Liability, Subrogation, Insurance, Claims Management, Property Damage, Commercial Insurance, Underwriting, Property Claims
Education
University of South Florida 1999 — 2005
Bachelor of Arts, Criminology
Farmers Insurance April 2011 - Present
Foremost Insurance February 2007 - April 2011
Pilot Catastrophe Service September 2005 - February 2007
Skills
Customer Service, Claims Handling, Policy Analysis, Claims Resolution, Xactimate, Negotiation, Claims Investigations, Insurance Claims, Property & Casualty..., Estimates, Property Claims, Construction Estimating, Commercial Insurance, Claim, Underwriting, Professional Liability, Insurance, Casualty Insurance
Education
University of South Alabama
Bachelor of Arts (BA), International Business
Pilot Catastrophe Service March 2012 - Present
Flexicrew November 2011 - March 2012
TradeSource July 2010 - October 2011
Maxim Healthcare Services May 2008 - July 2010
The SSI Group, Inc. August 2005 - March 2008
CPSI November 2001 - August 2005
Skills
Customer Service, Customer Relations, Microsoft Office, Scheduling, Payroll Processing, Human Resources, Recruiting, Sourcing, Payroll, Sales Management, Team Building, Process Improvement, Management, Training, Marketing, Sales, Inventory Management, Outlook, Temporary Placement, Applicant Tracking..., Employee Relations, Networking, Process Scheduler, Staffing Services, Cold Calling, Microsoft Excel, Coaching, Leadership, Account Management, Negotiation, Contract Negotiation, Talent Acquisition, Employee Benefits, Time Management, Hiring, Leadership Development, Organizational..., Performance Management, Technical Recruiting, Strategic Planning, Internet Recruiting, Interviews, Onboarding, Business Development, Employee Training, Temporary Staffing, HRIS, Healthcare, Customer Retention, Insurance
Education
University of South Alabama
Business Administration
Faulkner State Community College
Business Management
Worley Catastrophe Response, LLC February 2014 - Present
Pilot Catastrophe Service September 2005 - Present
Skills
Claims Management, Insurance, Property & Casualty..., Property Damage, Auto Claims, Customer Service, Account Management, Mold Remediation, Commercial Insurance, Claim Investigation, Subrogation, Claims Handling, Casualty Insurance, Legal Liability, Claim, General Insurance, Liability, Xactimate, Property Claims
Education
University of Mobile
Bachelor's Degree
Southern Choctaw High School
CNC Resource May 2011 - Present
EWW LLC October 2000 - Present
Pilot Catastrophe Service August 1998 - April 2011
Skills
Customer Service, Insurance, Microsoft Office, Budgets, Team Building, Microsoft Excel, Negotiation, Sales, Strategic Planning, Leadership, Due Diligence, Real Estate, Sustainability, Investment Properties, Contract Negotiation, Real Estate Development
Education
University of Mobile 1993 — 1995
Bachelor of Science (BS), Environmental Science
Pronewear inc. March 2005 - Present
Pilot Catastrophe Service September 2005 - February 2012
Get Motivated Seminars, Inc. August 2007 - December 2011
ITC deltacom February 2004 - December 2006
Columbia TriStar Motion Picture Group March 2003 - September 2003
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Strategic Planning, Customer Service, Team Building, Marketing, Social Media Marketing, Social Media, Event Management, New Business Development, Social Networking, Event Planning, Operations Management, Public Relations, Marketing Strategy, Sales Management, Negotiation, Customer Satisfaction, Team Leadership, Inventory Management, Account Management, Retail, Budgets, Entertainment
Education
Day trading institute 2004 — 2005
Completed course, Stock exchange
University of Montevallo 1999 — 2000
Art/Art Studies, General
Pilot Catastrophe Service May 2011 - Present
Pulmonary & Critical Care Services May 2010 - May 2011
Palmer’s Toyota February 2010 - May 2010
MotorMax of Mobile August 2009 - February 2010
Skills
Customer Service, Access, Microsoft SQL Server, Microsoft Office, VMware, Database Administration, Data Analysis, Data Entry, SQL, HTML, Project Management, Linux, OS X, Windows 8, Windows 7, Outlook, Technical Support, Active Directory, Windows XP, Security, Operating Systems, Visio, Network Security, VirtualBox, Network Administration, Time Management, Database Design, .NET, Query Writing, IIS, Visual Studio, XML, C#, System Administration, Software Installation, Citrix, Data Center, Databases, Microsoft Excel, Microsoft Word, Microsoft Publisher, PowerPoint, Lync, Troubleshooting, Insurance, Property & Casualty...
Education
University of South Alabama 2013 — 2015
Master's in Information and Computer Systems, Computer and Information Sciences, General, 3.99
University of Alabama 2002 — 2009
Bachelor of Arts in Communication and Information Sciences, Telecommunications and Film
Greater Atlanta 2015 - Present
Crawford & Company July 2014 - July 2015
Liberty Mutual Insurance October 2012 - August 2014
Pilot Catastrophe Service September 2006 - August 2011
Pilot Catastrophe Service October 2005 - September 2006
Skills
Claims Management, Claims Handling, Claims Resolution, Claims Review, Property Claims, Fraud Claims, Property & Casualty..., Claim Investigation, Subrogation, Supplements, Home Inspections, Vendors, Insurance, Commercial Insurance, Claim, Liability, Litigation Management, Xactimate, Property Damage, Adjusters
Education
University of South Alabama 2003 — 2005
Marketing
The University of Southern Mississippi 2001 — 2003
Hospitality Administration/Management
University of Alabama at Birmingham 1993 — 1995
Business Administration and Management, General
Diversified Pure Chem May 2013 - Present
DriveTime October 2010 - May 2013
Crown Products September 2008 - October 2010
XANTE CORPORATION January 2006 - August 2008
Pilot Catastrophe Service January 2002 - December 2005
Skills
Customer Relations, New Customer..., Long-term Customer..., Business Development, B2B, Trade Shows, Salesforce.com, Sales, Sales Management, CRM, Team Building
Education
University of South Alabama 1991 — 1994
Accounting and Business/Management
gkhouses.com March 2015 - Present
Protective Life February 2014 - February 2015
Pilot Catastrophe Service May 2011 - August 2013
Skills
Microsoft Office, Insurance, Marketing, Management, Customer Service, PowerPoint, Microsoft Excel, Real Estate, Sales, Leadership
Education
University of Alabama 2009 — 2013
Bachelor of Science in Commerce and Business Administration, Marketing with a specialization in real estate
Pilot Catastrophe Service April 2009 - Present
NSA / Juice Plus+ May 2007 - May 2009
TR Miller Highschool July 2005 - July 2007
Skills
Sales, Customer Service, Negotiation, Team Building, Claim, Coaching, Public Speaking, Social Media, Fundraising
Education
University of Alabama 2001 — 2005
Bachelor of Science (B.S.), Secondary Education Social Sciences
Opp High School
CTS, Inc. June 2013 - Present
Pilot Catastrophe Service September 2012 - May 2013
University of South Alabama June 2012 - May 2013
Skills
SQL, ASP.NET, C#, Microsoft SQL Server, ASP.NET MVC, Teamwork, JavaScript, Customer Service, CSS, Programming, Microsoft Office, jQuery, HTML5, VBA, Entity Framework, SSRS, Visual Studio, DevExpress
Education
University of South Alabama 2008 — 2013
Bachelor's degree, Information Systems
Alfa Insurance January 2009 - Present
Pilot Catastrophe Service September 2008 - January 2009
Mississippi Farm Bureau Svc February 1996 - September 2008
Skills
Insurance, Property, General Insurance, Liability, Underwriting, Casualty Insurance, Risk Management, Legal Liability, Commercial Insurance, Claims Management, Property & Casualty...
Education
The University of Southern Mississippi 1990 — 1995
Bachelor of Business Administration (B.B.A.), Accounting and Business/Management
Brush Country Claims March 2014 - Present
Rhino Claim Services May 2012 - Present
US Adjusting Services October 2012 - Present
Fourseventy Claims September 2012 - Present
Pilot Catastrophe Service May 2008 - Present
Eberl Claims Service Inc. May 2008 - February 2013
Able Roof Co. August 2004 - May 2008
Hooters Restaurants September 1994 - August 2004
Skills
Claim, Insurance, Property & Casualty..., Catastrophe, Claims Management, Property Damage, General Insurance, Commercial Insurance, Liability, Commercial Lines, Training, Roofers, Management, Claim Investigation, Xactimate, Customer Service
Education
The Ohio State University 1994 — 1995
JHilburn July 2013 - Present
Pilot Catastrophe Service August 2005 - Present
Lifetime Fitness LifeSpa August 2010 - July 2011
Baylor Health Care System January 2007 - July 2008
Skills
Microsoft Office, Typing, Telephone Skills, Insurance Claims, Claims Management, Adjusting, Insurance Verification, Appointment Scheduling, Cash Handling, Employee Management, Estimating, Spreadsheets, Aesthetics, Chemical Peels, Makeup Artistry, Skin Care, Eyelash Extensions, Reflexology, Facials, Body Contouring, Call Center, Data Entry, Databases, Insurance, Customer Satisfaction, Customer Retention, Spa, Social Networking, Event Planning, Marketing, Training, Waxing, Nutrition, Sales, Customer Service, Beauty Industry, Cosmetics, Leadership, Team Building
Education
Paul Mitchell Dallas 2010 — 2010
Esthetician, Esthetics
University of North Texas 2003 — 2003
Dorger Software Architects June 2012 - Present
Pilot Catastrophe Service June 2011 - May 2012
ACO Information Services, LLC May 2009 - April 2011
Mentor Graphics April 2003 - April 2009
Skills
ASP.NET, Microsoft SQL Server, VB.NET, Software Development, HTML, Visual Basic, C++, Web Development, C#, .NET, SQL, Windows, ASP, Requirements Analysis, XML, XSLT, Workflow, ASP.NET MVC
Education
University of South Alabama
BS, Computer Science
Pilot Catastrophe Service August 2011 - February 2015
Skills
Xactimate, Microsoft Word, WordPerfect, NextGen, Legacy Systems, Microsoft Excel, Customer Experience, Project Management, Team Leadership, Access, Dispatching, Insurance Adjusting, Flood Insurance, Catastrophe, MS-DOS, Learn New Software..., Healthcare, Healthcare Management, Volunteering, Property & Casualty..., PowerPoint, DMS-100, Auditing, Internal Audit, Standards Compliance, Insurance Claims, Customer Service, Customer Relations, Customer Satisfaction
Education
University of Phoenix
Associates in Psychology, Counselling, GPA 3.78
Pilot Catastrophe Service September 2009 - Present
Pilot Catastrophe Service March 2008 - Present
Washington Mutual Wholesale March 2006 - February 2008
Skills
Property & Casualty..., Insurance, Customer Service
Education
University of Montevallo 1998 — 2002
Public Relations
Pilot Catastrophe Service February 2011 - January 2013
Catastrophe Management Solutions February 2008 - January 2011
Skills
Insurance, Casualty, Property & Casualty..., Liability, Property Damage, Claims Management, Claim, Commercial Lines, Employee Benefits, Commercial Insurance, General Insurance
Education
University of South Alabama 2002 — 2004
Pilot Catastrophe Service October 2011 - Present
Kingsway America Inc August 2000 - September 2011
Skills
Microsoft SQL Server, Databases, T-SQL, SQL, Business Analysis, Visio, SQL Tuning, Analysis, Troubleshooting, System Administration, SDLC, Process Improvement, Team Leadership, Software Documentation, Management, Data Migration, Disaster Recovery, Servers, Requirements Analysis, Security
Education
University of South Alabama
BS, Business
Northstream Logistics Group, LLC December 2014 - Present
Nezat Adjusting May 2013 - Present
Nezat Adjusting May 2013 - Present
Gumbo for Good, Inc. December 2010 - Present
Fox/Everett, Inc. June 2012 - May 2013
Travelers Energy Stations December 2010 - May 2012
Allied American Adjusting September 2008 - 2012
Pilot Catastrophe Service 2005 - 2008
Wells Fargo Financial 2005 - 2005
Skills
Commercial Insurance, Property & Casualty..., Workers Compensation, Insurance Brokerage, General Insurance, Casualty, Subrogation, Insurance, Liability, Property Damage, Employee Benefits, Claim, Legal Liability, Professional Liability, Claims Management, Commercial Lines, Homeowners, Litigation Management, Property Claims, Xactimate, Claim Investigation, Claims Resolution
Education
University of Southern Mississippi 1998 — 2003
Bachelor of Science, Business Administration
Long Beach High School, Long Beach, MS
The Land of Enchantment August 1973 - Present
Advanced Resolution Consulting Services November 2006 - January 2007
Farmers Insurance August 2001 - August 2003
FEMA via GAB Robins Adjusting Company May 2000 - May 2001
New Mexico Mutual Insurance Company August 1993 - August 1995
Pilot Catastrophe Service September 1992 - August 1993
Gay & Taylor, Inc. August 1990 - September 1992
American International Group May 1987 - August 1990
Keenan and Associates July 1980 - May 1987
Keenan & Associates, Inc. June 1973 - July 1980
Skills
Insurance, Property & Casualty..., Workers Compensation, Claim, Casualty, Liability, Commercial Lines, Investments, Legal Liability, Commercial Insurance, Professional Liability, Strategic Planning, Team Building, Management, Real Estate, Contract Negotiation, Legal Research, Conflict Resolution, Mediation, Employment Law, General Insurance, Subrogation, Product Liability, Claims Management, Workers' Compensation..., Small Business, Arbitration, Marketing, Litigation, Casualty Insurance
Education
The University of New Mexico School of Law 1985 — 1998
Juris Doctorate, English Common Law
The University of New Mexico - Robert O. Anderson School of Management 1980 — 1984
BBA, Business & Management
Allstate February 2012 - Present
Pilot Catastrophe Service August 2005 - February 2012
Education
University of Northern Iowa 2003 — 2005
Jewish Family Services October 2014 - Present
Hapag-Lloyd March 2014 - Present
Pilot Catastrophe Service October 2012 - December 2013
Treasure Hunt March 2013 - October 2013
System Parking 2009 - 2011
Buffalo Wild Wings 2008 - 2009
Skills
Marketing, Advertising, Creative Writing, Creativity, Problem Solving, Customer-focused, Sociability, Reasoning Skills, Team-oriented, Technological..., Film, Film Criticism, Creative Work, Claims Resolution, Social Media
Education
University of Central Florida 2007 — 2012
Interdisciplinary Studies, Marketing & Advertising
BTC Acquisitions June 2006 - Present
Pilot Catastrophe Service October 2005 - February 2006
Skills
Customer Service, Claim, Property & Casualty..., Analysis, Contract Management, Contract Negotiation, Insurance, Microsoft Excel, Microsoft Office, Microsoft Word, Negotiation, Petroleum, Process Improvement, Energy, Employee Benefits, Health Insurance, Real Estate, Risk Management, Sales, Strategic Planning, Supervisory Skills
Education
The University of Texas at Arlington 2001 — 2004
Criminal Justice minor in Business
Navarro Junior College 1999 — 2001
Associates
Kasco Corporation February 2015 - Present
Pilot Catastrophe Service June 2013 - February 2015
R&A Contracting October 2012 - May 2014
Hotbox Cookies May 2008 - February 2012
Skills
Team Building, Aspen Plus, Microsoft Excel, Matlab, AutoCAD, Xactimate, Critical Thinking, Efficiency, Analysis, Problem Solving
Education
University of Missouri-Columbia 2007 — 2012
Bachelor's Degree, Chemical Engineering
Pilot Catastrophe Service April 2012 - Present
Mcfadden, Lyon & Rouse, LLC 2007 - 2010
Skills
Customer Service, Legal Assistance, answering phones, Microsoft Excel, Adobe Acrobat, Hands-on Problem Solver, Organization, Create and Solve..., Question Answering, Insurance, Research, Telephone Skills, Outlook, Sales Management, Administrative...
Education
University of Mobile 2013 — 2017
State of Tennessee November 2014 - Present
MNPS October 2011 - Present
Pilot Catastrophe Service October 2011 - Present
State of Tennessee June 2013 - May 2014
Snyder & Associates February 2009 - August 2010
BlueScope Steel August 2006 - December 2008
State of Tennessee May 2003 - August 2006
Skills
Materials, Construction, Engineering, Structural Engineering, Steel, Concrete, Structural Analysis, AutoCAD, Microsoft Office, Construction Management, Contract Management
Education
University of Michigan 1999 — 2003
Bachelor of Engineering (B.E.), Civil Engineering
Emprise Service Partners, LLC November 2011 - Present
Sibley Construction Services September 2002 - Present
Pilot Catastrophe Service 1994 - 2002
Skills
Construction, Insurance, Compliance, Negotiation, Policy, Contractors, Strategic Planning, Management, Claim, Process Improvement, New Business Development, Sales, Project Planning, Operations Management, Contract Negotiation, Training, Process Scheduler, Budgets, Customer Service, Contract Management, Team Building, Construction Management, Mold Remediation, Restoration, Customer Satisfaction, Small Business, Water Damage Restoration, Water Damage, Property Damage, Mold, Indoor Air Quality, Residential Homes
Education
University of Louisiana at Lafayette 1985 — 1990
Gentry & Associates Claims Service, Inc. May 2012 - Present
IAS Claim Services September 2008 - April 2012
Pilot Catastrophe Service September 2005 - February 2007
Skills
Claims Management, Property & Casualty..., Legal Liability, Liability, Xactimate, Property Damage, Property Claims, Adjusters, Claims Handling, Claim Investigation
Education
University of Oregon 1974 — 1978
business
Pilot Catastrophe Service March 2003 - 2014
ICR Group Claims August 2008 - October 2008
The Worley Companies April 2002 - December 2002
Allcat Claims Service March 2002 - April 2002
State Farm Insurance February 1999 - March 2002
Skills
Claim, Insurance, Liability, Property Damage, Claims Management, Property & Casualty..., General Insurance, Commercial Insurance, Customer Service, Financial Analysis, Subrogation, Sales, Insurance Adjusting, Claims Handling, Claims Resolution, Property Claims, Xactimate, Risk Management, Large Loss
Education
The University of Texas at San Antonio 1996 — 1998
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
The University of Texas at Austin 1993 — 1997
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Allstate August 2013 - Present
Allstate Insurance August 1998 - July 2013
Pilot Catastrophe Service October 1995 - August 1998
Education
University of Florida - Warrington College Of Business 1986 — 1990
Bachelor's degree, Marketing
Rocky Mouiantian catastrophie October 2005 - Present
Custard Insurance Adjusters August 2005 - Present
Pilot Catastrophe Service 1991 - Present
Rocky Mouiantian Cat September 2005 - January 2006
Shoals Energy Inc 1975 - 2000
Education
University of Tennessee-Knoxville 1980 — 1981
Phd, counseling
University of North Alabama 1970 — 1973
MA, Psychology and Counseling
University of North Alabama 1963 — 1968
BS, Chemistry
Lyon Fry Cadden November 2013 - Present
Pilot Catastrophe Service August 2008 - November 2013
The Phoenix Zoo March 2007 - August 2008
Gilbert Chamber of Commerce April 2006 - March 2007
Northrop Grumman Space Technology April 2004 - December 2005
Northrop Grumman Space Technology October 2003 - April 2004
Spectrum Astro, Inc. January 2002 - October 2003
Skills
Proposal Writing, Program Management, Event Planning, Customer Service, Social Media, Public Relations, Employee Relations, Marketing Strategy, Social Media Marketing, Public Speaking, Marketing Communications, Fundraising, Talent Acquisition, DoD, Advertising, Security Clearance, Aerospace, Non-profits, Integrated Marketing
Education
Troy University 2005 — 2006
MBA, General Business
Troy University 1998 — 2001
BSBA, Marketing
Pilot Catastrophe Service August 2011 - Present
Independent Contractor December 2008 - July 2011
Lyon Workspace Products May 2007 - December 2008
Shredit, Inc June 2006 - May 2007
Liberty Mutual Insurance Company May 2004 - May 2006
Skills
Sales, Sales Operations, Sales Management, Management, Customer Satisfaction, Leadership, Cold Calling, Marketing, Account Management, Customer Service, Inventory Management, Forecasting, Training, Direct Sales, B2B, Strategic Planning, Sales Process, Sales Presentations, Team Building, Contract Negotiation
Education
University of Alabama 2000 — 2004
Bachelor of Science (B.S.), Consumer & Industrial Marketing, 3.37 gpa
COUNTRY Financial® August 2008 - Present
Pilot Catastrophe Service August 2005 - October 2010
Skills
Commercial Insurance, Insurance, Property & Casualty..., Casualty, General Insurance, Liability, Legal Liability, Umbrella Insurance, Casualty Insurance, Professional Liability, Homeowners, Commercial Lines, Property Damage, Inland Marine, Claim, Claim Investigation, Customer Service
Education
Troy State University
Pilot Catastrophe Service September 2008 - Present
NCO April 1998 - August 2001
Education
University of South Alabama 1998 — 2001
Pilot Catastrophe Service August 2012 - Present
CPSI April 2011 - February 2012
Black Oak Partners May 2010 - March 2011
Radiance Technologies January 2008 - May 2010
Skills
C++, Visual Studio, C#, C, Software Development, Testing, Programming, Java, Integration, .NET, SQL, Troubleshooting, ASP.NET
Education
University of South Alabama 2006 — 2010
Bachelor of Science (B.S.), Computer Science
RE/MAX Partners December 2009 - Present
RE/MAX Partners Rentals and Property Management 2009 - Present
Pilot Catastrophe Service 2008 - 2009
Prudential Cooper & Co. Realtors 1996 - 2009
Skills
Waterfront, Short Sales, Sellers, REO, Foreclosures, First Time Home Buyers, Investment Properties, Real Estate Transactions, Home, Real Estate, Listings, Single Family Homes, Buyer Representation, Relocation, Residential Homes, Commercial Real Estate, New Home Sales, Condos, Referrals, Investors, Rentals, Buyers, Vacation Homes, Move Up Buyers, Relocation Buyers, Luxury, Real Property, HUD, Property Management, Property, 1031 Exchanges, Seniors, Brokerage, Real Estate Development, FHA, Selling, New Homes, Townhomes, SFR, Income Properties, Council of Residential..., National Association of..., Seller Representation, Listing Homes, Acreage, Home Staging, Mortgage Lending, Contract Negotiation, Senior Real Estate, Resellers
Education
S.S. Murphy High School 1990 — 1992
University of South Alabama
Pilot Catastrophe Service September 2005 - August 2011
Teton County/Jackson Parks and Recreation January 2003 - September 2005
Skills
Insurance, Liability, Claim, Microsoft Word, Property & Casualty..., Leadership, Commercial Insurance, Legal Research, Litigation, Public Speaking, Microsoft Excel, Customer Service, Westlaw
Education
Faulkner University 2011 — 2014
JD, Law
University of Montevallo
BS, Communications
Pilot Catastrophe Service 2005 - Present
Education
University of Alabama 1996 — 2001
Pilot Catastrophe Service January 2010 - Present
Education
University of Alabama 2008 — 2009
Master of Accountancy
University of Alabama 2004 — 2008
Bachelor of Science in Commerce and Business Administration, Accounting
Pilot Catastrophe Service August 2005 - Present
PILOT CATASTROPHE SERVICES, INC January 2005 - Present
PBExpress of Atlanta February 1995 - July 1999
Skills
Property & Casualty..., Liability, Claim, Casualty, Automotive Aftermarket, Automotive
Education
University of New Orleans
State Farm April 2013 - Present
Pilot Catastrophe Service September 2011 - Present
Cudd Energy Services September 2008 - February 2010
I C Corporation August 1999 - August 2008
Builders & Associates January 1994 - August 1999
Skills
LIFE AND HEALTH..., ALL LINES CLAIM ADJUSTER, CARPENTRY, Adjustments, Customer Service, Carpentry, Insurance Adjusting, Blueprint Reading, Claim, Insurance, Claims Management, Contractors, Contract Management, Construction, Health Insurance
Education
University of Central Arkansas 1992 — 1996
RADIOLOGY
MORRILTON HIGH SCHOOL 1988 — 1991
insurance
Hertz April 2011 - Present
RYLA Inc. June 2009 - April 2011
Pilot Catastrophe Service September 2008 - November 2008
Skills
Call Center, Customer Satisfaction, Troubleshooting, Avaya, Workforce Management, Technical Support, Customer Service, Computer Hardware, Customer Support, Vendor Management, Microsoft Office, Team Leadership, Training, Microsoft Excel, Employee Training, Teamwork
Education
Tuskegee University 1998 — 2004
Bachelor of Science, Electrical Engineering
Pilot Catastrophe Service January 2005 - Present
Skills
Property Damage, Xactimate, Claims Management, Property & Casualty..., Subrogation, Insurance Adjusting, Liability, Property Claims, Adjusters, General Insurance, Casualty, Claims Handling, Legal Liability, Commercial Insurance
Education
University of Mississippi 1981 — 1983
Pilot Catastrophe Service July 2011 - Present
Maclay Construction Inc January 1985 - September 2012
Obrien's Response Mgt July 2010 - April 2011
Skills
Construction, Construction Management, Microsoft Office, Microsoft Excel, Contract Management, Project Management, Microsoft Word, Contract Negotiation, Contractors, Customer Service, Budgets, Project Planning, PowerPoint, Negotiation
Education
University of South Alabama 1972 — 1976
BS, Marketing
Pilot Catastrophe Service May 1995 - Present
Delchamps June 1986 - May 1995
Skills
Management, Operations Management, Large Scale Events, Management Consulting, Team Management, Consulting, Strategic Consulting, Microsoft Office, Large Loss, Large Budget Management, Large Scale Change..., Strategic Planning, Project Planning, Customer Service, Customer Retention, Customer Experience, Claims Management, Risk Management, Claim, Insurance, General Insurance, Commercial Insurance, Property, Team Building
Education
University of South Alabama
Takeda Pharmaceuticals July 2014 - Present
Forest Pharmaceuticals October 2012 - July 2014
Automatic Data Processing September 2010 - October 2012
Pilot Catastrophe Service September 2005 - September 2010
SouthernLINC Wireless August 2002 - September 2005
Education
University of Southern Mississippi 1998 — 2002
Bachelor of Science, Marketing
The Noble South and The Wash House Restaurants January 2014 - Present
Heartland Payment Systems February 2012 - Present
Pilot Catastrophe/Allstate September 2011 - October 2011
Custom Container & Packaging, LLC December 2010 - August 2011
Pilot Catastrophe Service 2011 - 2011
WNSP / 92 ZEW January 2009 - October 2010
MICRO-COMM TELECOMMUNICATIONS June 2008 - November 2008
Norton Lilly International April 2006 - April 2008
M CONTRACTING April 2004 - April 2006
United Group Associates, Micro-Comm Telecommunications April 2002 - November 2004
Skills
Customer Relations, Freight, New Business Development, Customer Service, Account Management
Education
University of Alabama 1995 — 2000
BS, Communications
University of Alabama 1995 — 2000
Bachelor of Arts, Communications
Pilot Catastrophe Service September 2005 - Present
Education
Troy State University 1987 — 1991
B.S. Athletic Training
Self Employed February 2012 - Present
Pilot Catastrophe Service 2011 - 2012
A couple of different places June 2006 - February 2011
Skills
Internet, Windows, Microsoft Office, Ubuntu, Insurance, Toxic Tort, Prosecution, Wills, Garnishments, Legal Liability, Automobile Accidents, General Liability..., Workers' Compensation..., Personal Injury...
Education
Jones School of Law 1997 — 2000
Doctor of Law (JD)
University of South Alabama 1984 — 1989
Bachelor of Arts (BA), Criminal Justice
Pilot Catastrophe Service October 2008 - Present
Beaufort County Sheriff's Office October 1994 - October 2008
Skills
Customer Service, Microsoft Excel, Microsoft Word, Microsoft Office, Outlook, PowerPoint, Windows, English, Strategic Planning, Insurance, HTML, Public Speaking, Negotiation
Education
University of South Carolina-Beaufort 1987 — 1990
Associates Degree, Liberal Arts and Sciences, General Studies and Humanities
Pilot Catastrophe Service 2011 - 2014
CompaniesFences Unlimited Inc.C and K roofing and Construction January 2010 - May 2011
C & K Roofing January 2010 - March 2011
Menlo August 2008 - December 2009
Public Storage November 2007 - July 2008
Car-Max Auto Sales June 2006 - October 2007
Protech Home Improvements July 1991 - July 2006
Skills
Customer Service, Microsoft Excel, Insurance Adjusting, Microsoft Word, Outbound Marketing, Home Improvement, Carpentry, SAP Warehouse Management, Warehousing, Internet, Pre-engineered Metal..., Carports, Room Addition, Direct Sales, Order Picking, Shipping Systems
Education
University of Phoenix 2012 — 2016
Bachelor's degree, Information Technology Project Management
Adult learning center 2011 — 2012
GED, Social Sciences
Pilot Catastrophe Service July 2008 - Present
Skills
Property Damage, Xactimate, Subrogation, Claim, Claims Management, Property & Casualty..., Liability, Casualty, Insurance, General Insurance, Commercial Lines, Claim Investigation, Commercial Insurance, Legal Liability, Claims Handling, Property Claims, Claims Resolution, Underwriting, Workers Compensation, Professional Liability
Education
University of Mobile
Pilot Catastrophe Service September 2004 - Present
Pilot Catastrophe Service September 2004 - Present
Education
University of South Alabama 1994 — 2000
Bachelor of Science (BS), Finance, General
Skyline high school 1976 — 1980
One Call Claims, LLC May 2015 - Present
Allstate August 2008 - August 2011
Pilot Catastrophe Service July 1995 - March 2008
Skills
Claim, Claims Management, Property & Casualty..., Property Damage, Liability, Commercial Insurance, General Insurance, Insurance, Property Claims, Xactimate, Adjustments, Commercial Lines, Litigation Management, Workers Compensation, Casualty, Claims Resolution, Catastrophe, Large Loss, Subrogation, Legal Liability, Insurance Adjusting, Claims Handling, Professional Liability, Underwriting, Claim Investigation, Claims Investigations, Casualty Claims
Education
University of South Alabama
IC-Maritime September 2014 - Present
SHUMAN Consulting August 2013 - September 2014
Servpro of South Mobile County April 2013 - August 2013
Marspec Technical Products May 2010 - April 2013
Pilot Catastrophe Service September 2008 - September 2009
Abercrombie Simmons & Gillette June 2005 - September 2008
Kingsway Financial Services Inc. June 2001 - June 2005
The Littleton Group May 1994 - June 2001
FARA Insurance Services 1990 - 1994
Skills
Claim, Maritime, Claims Management, New Business Development, Customer Service, Team Leadership, Insurance, Risk Management, Contract Negotiation, Property & Casualty..., Workers Compensation, Commercial Insurance, Operations Management, Risk Assessment, Brokers, General Insurance, Negotiation
Education
University of Mobile 1985 — 1988
Bachelor's degree
Greystone 1983 — 1984
High School
Evangel 1979 — 1983
High School
City of Mobile, AL November 2014 - Present
Pilot Catastrophe Service August 2014 - Present
Catastrophe Management Solutions November 2012 - Present
Coastal Hardwood Inc October 2004 - June 2008
Circuit City November 2003 - November 2004
Skills
Call Centers, Customer Service, Sales, Cash Flow, Technical Support, Data Entry, Telephone Skills, 10 Key, Financial Statements, Outlook, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Retail, Accounts Payable, Spreadsheets, Payroll, Windows, Invoicing, Inventory Management, Accounts Receivable, Accounting, Fax, Ten Key, Deposits, Bookkeeping, Teamwork, Cash Management, Clerical Skills, Data Analysis, Filing
Education
University of South Alabama 1997 — 2002
Bachelor of Business Administration (BBA), Accounting
Citronelle High School
Texas Farm Bureau Insurance Companies April 2012 - Present
Pilot Catastrophe Service September 2005 - April 2012
Sedgwick January 2003 - September 2005
Skills
Negotiation, Problem Solving, Claim, Subrogation, Legal Liability, Xactimate, Insurance, Property & Casualty..., Commercial Insurance, General Insurance, Auto Claims, Liability, Claims Management, Casualty Insurance
Education
The University of Texas at Arlington 2000 — 2002
Bachelor of Business Administration (B.B.A.), Finance and Financial Management Services
Pilot Catastrophe Service September 2014 - Present
UAB Medicine 2011 - 2012
Skills
Troubleshooting, Windows XP, Help Desk Support, Software Documentation, Computer Hardware, Operating Systems
Education
University of South Alabama 2012 — 2016
Bachelor’s Degree, Computer Information Systems