TeleVox Software
Industry: Commercial company
DescriptionHeadquarters: Mobile, AL Founded: 1992 Parent organization: West Corporation
TeleVox Software List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at TeleVox Software. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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TeleVox Software Employees
NANTHEALTH February 2014 - July 2014
TeleVox Software December 2008 - January 2013
HealthSpring of Alabama November 2007 - November 2008
Windsor Health Plan October 2006 - November 2007
Mississippi State Department of Health June 2006 - October 2006
Blue Cross & Blue Shield of MS July 2003 - July 2005
Skills
Healthcare, Managed Care, Strategic Planning, Contract Negotiation, Problem Solving, Microsoft Office, Health Insurance, Product Management, Medicare, Business Relationship..., Event Management, Root Cause Analysis, Needs Analysis, Strategic Analysis, Customer Satisfaction, Product Launch, Product Life Cycle..., Cross-functional Team..., Software Documentation, Training, Process Improvement, Product Lifecycle..., Analysis, Healthcare Information..., Leadership, New Business Development, HIPAA, Marketing, Sales Presentations, Strategy, Business Analysis, Management, Healthcare Industry, Data Analysis, Business Development, CRM, Sales Operations, Customer Service, Sales Process, Competitive Analysis, Team Leadership, Quality Assurance, Vendor Management, Medical Devices, SharePoint, Marketing Strategy, Team Building, Product Marketing
Education
East Tennessee State University 2004 — 2006
Masters, Public Health
Jackson State University 1998 — 2003
Bachelor of Science (BS), Healthcare Administration
Televox Software September 2013 - Present
Best Buy March 2013 - August 2013
Jim Owen Studios August 2012 - January 2013
Skills
Computer Repair, A Certified, Windows 7, Computer Hardware, Troubleshooting, Computer Maintenance, Help Desk Support, Software Installation, Technical Support, Windows Server, Active Directory, DHCP, VPN, DNS, Operating Systems, VMware, LAN-WAN, TCP/IP, Remote Desktop, Group Policy, CompTIA A Certification, Desktop Computers, System Deployment, Laptops, Network Administration, Printers, XP, Windows, Hardware, Wireless Networking, System Administration
Education
Remington College-Mobile Campus 2013 — 2014
Associate's degree in computer network and Adminstration, Network and System Administration/Administrator
TeleVox Software October 2012 - Present
Enterprise Holdings February 1999 - October 2012
Skills
Sales Management, Marketing, Sales, Healthcare, Mobile Devices, Direct Sales, Account Management, Sales Process, Selling, Sales Operations, Cold Calling, Solution Selling, New Business Development
Education
Auburn University 1994 — 1998
Bachelor's degree, Early Childhood Development
Blueberry Systems October 2014 - Present
Pilot Catastrophe Service July 2012 - September 2014
Health Resources June 2010 - May 2012
Vitamin Research Products, LLC 2010 - 2012
Pixel180 February 2008 - January 2010
TeleVox Software May 2007 - January 2009
Skills
Web Design, CMS, Graphic Design, Social Media, Logo Design, HTML, Dreamweaver, CSS, Creative Direction, Email Marketing, Web Development, Photography, SEO, Typography, InDesign, jQuery, Photoshop, HTML 5, Adobe Creative Suite, Flash, JavaScript, Website Development, Layout, Illustrator, User Experience, User Interface Design, Flash Animation, User Interface, ActionScript, Adobe Acrobat, HTML5, Front-end, Web Applications
Education
The Art Institute of Pittsburgh-Online Division 2010 — 2012
Web Design and Interactive Media
Vogel Graphics May 2004 - Present
TeleVox Software April 2008 - January 2014
Airwind Creative August 2005 - January 2008
Lewis Communications August 2003 - August 2005
Skills
Adobe Creative Suite, Microsoft Office, Advertising, Web Design, Graphic Design, Illustrator, Photography, Logo Design, InDesign, Dreamweaver, Photoshop, Illustration, Creative Direction, Logos, Art Direction, Layout, Typography, Brochures, Posters, Pre-press, Packaging, Social Media, SEO, Interaction Design, Magazines, Catalogs, Banners, Digital Illustration, Vector Illustration, Print Production, Visual Communication, Business Cards, Color Theory, Letterhead, User Interface Design, Social Media Marketing, Brand Implementation, User Experience, Online Marketing, Marketing, WordPress, Creative Services, Flyers, Art, Graphics, Collateral, Branding
Education
University of South Alabama 2000 — 2005
BFA, Graphic Design and Photography
Art Institute of Atlanta 1999 — 2000
Interior Design
TeleVox Software December 2014 - Present
Geek Squad September 2014 - June 2015
Jacobs Technology April 2014 - July 2014
City of Fairhope Police Department September 2012 - June 2013
Bamaco Inc June 2010 - September 2010
RadioShack February 2010 - June 2010
Skills
HAZWOPER, NCIC, Dispatching, Sales Operations, Emergency Procedures, OSHA 10-Hour Certified, AutoCAD Architecture, AutoCAD, Business Process, Document Management, Inventory Management, IT Operations, Government Contracting, Technical Support, Microsoft Office, Customer Service, Retail, Communication, Troubleshooting, Sales, Windows, Leadership, Microsoft Excel, Computer Hardware, Software Installation, Microsoft Word, Management, Government
Education
James H Faulkner State Community College 2014 — 2016
N/A, Pre Engineering
Louisiana State University 2009 — 2011
N/A, Architecture
South Baldwin Center for Technology 2006 — 2009
Career Certificate, Architectural Drafting and Architectural CAD/CADD, 4.0
TeleVox Software October 2009 - Present
Naman's Catering July 2007 - October 2009
St. Ignatius Parish June 2005 - July 2007
Hackbarth Delivery Service December 2002 - June 2005
Designers In Motion March 1998 - December 2002
Wemco, Inc. August 1979 - March 1998
Skills
Marketing, Solution Selling, Direct Sales, Account Management, Selling Skills, Sales, Business Development, Relationship Management, New Business Development, Product Management, Sales Management, Competitive Analysis, Telecommunications, Contract Negotiation, Salesforce.com, Management, Team Building, Team Leadership, Training, Enterprise Software, Customer Service, Strategy, Leadership, Building Relationships, Cross-functional Team..., CRM, Sales Operations, Customer Satisfaction
Education
Louisiana State University 1975 — 1979
BS
AccuReg Front-End Revenue Cycle Solutions August 2015 - Present
AccuReg August 2011 - Present
TeleVox Software March 2009 - August 2011
TeleVox Software January 2005 - March 2009
Mentor Graphics August 2002 - January 2005
Agilent Technologies March 2000 - July 2002
Agilent Technologies January 1998 - March 2000
Hewlett-Packard July 1997 - January 1998
Skills
Strategic Planning, Product Management, Process Improvement, Marketing Strategy, Problem Solving, Healthcare, Team Leadership, Product Marketing, Program Management, Project Management, Integration, Product Development, Salesforce.com, Customer Service, Leadership, Cross-functional Team..., Sales Management, Sales Operations, Selling, Team Building, SaaS, Marketing, Training, Enterprise Software, Sales, Analysis, Market Research, Product Launch, CRM, Business Development, Account Management, Project Planning, Direct Sales, Sales Process, SEO, Email Marketing, Solution Selling, Sales Presentations
Education
University of South Alabama 2002 — 2003
Master of Business Administration (MBA), Business
San Jose State University 2001 — 2002
MBA
San Jose State University 1995 — 1997
B.S. Cum Laude Business, Management Information Systems
Lynbrook
Informatica June 2013 - Present
TeleVox Software February 2010 - June 2013
GE Healthcare 2006 - 2010
Fusion Sales Partners 2006 - 2007
DHL Express 2004 - 2006
UPS 1993 - 2004
Skills
Direct Sales, Account Management, Sales Management, Sales Process, New Business Development, Sales, Solution Selling, Salesforce.com, Healthcare, Sales Operations, Selling Skills, Strategic Planning, Cold Calling, Cross-functional Team..., Key Account Management, Territory Management, Business Development, Contract Negotiation, Capital Equipment, Medical Devices, Leadership, Selling, Management, Negotiation, Cloud Computing, SaaS, CRM, Lead Generation, Strategy, Leadership Development, Strategic Partnerships, Business Intelligence, Professional Services, Team Building, Team Leadership, Product Marketing, Marketing Strategy, Customer Satisfaction, Sales Force Development, Competitive Analysis, Customer Retention, Process Improvement, Sales Presentations, Channel Partners, Enterprise Software, Start-ups, Marketing, Product Launch, Product Development, B2B
Education
The University of Memphis 1998 — 2000
MBA, Marketing
Auburn University 1989 — 1993
BS, International Business/German
TeleVox Software June 2015 - Present
Televox February 2015 - June 2015
Televox January 2014 - January 2015
Monroe County Hospital May 2013 - August 2013
Monroe County Hospital August 2011 - August 2013
Village Pharmacy May 2010 - August 2011
Skills
Appointment Scheduling, CPSI, Customer Service, Data Entry, Health Insurance, Hospitals, Internet, Medical Coding, Medical Terminology, Microsoft Office, Registration, Social Media, Telephone Skills, Analysis, Direct Sales, HIPAA, Inpatient, Database Administration, Medical Records, Process Scheduler, Public Speaking, Software Documentation, SharePoint, Visual Basic, Inventory Management, Research, Teamwork, Training, Leadership, Microsoft Word, Microsoft Excel, PowerPoint, Public Relations, Strategic Planning
Education
University of South Alabama 2013 — 2015
Bachelor's degree, Information Systems
James H Faulkner State Community College 2012 — 2013
General Studies
Alabama Southern Community College 2010 — 2011
General Studies
Chalkable August 2014 - Present
TeleVox Software April 2013 - August 2014
Software Technology Incorporated June 2007 - February 2013
Winn Dixie Stores February 2002 - May 2007
Skills
Databases, Microsoft SQL Server, Troubleshooting, Technical Support, Customer Service, Microsoft Office, Help Desk Support, Windows Server, Java, Problem Solving, Oral & Written..., Software Quality..., Programming, Eclipse, Technical Documentation, Home Networking, SQL Report Writing, Webinars, Computer Software..., IIS, Regression Testing, Test Planning, Quality Assurance, Query Writing, Business Intelligence, Defect Tracking, SQL Server Management..., VB.NET, Leadership, Visual Basic, Integration, Web Applications, Customer Satisfaction, Process Improvement, Windows 7
Education
Remington College-Mobile Campus 2005 — 2007
Associate of Science (A.S.), Information Technology / Networking, 4.0
University of South Alabama
Bachelor of Science (BS), Computer Information Systems, 4.0
TeleVox Software September 2015 - Present
Fossil Group, Inc. October 1999 - March 2015
Skills
Sales, Visual Merchandising, Retail, Merchandising, Fashion, Apparel, Inventory Management, Trend Analysis, Sales Management, Store Management, Store Operations, Loss Prevention, Retail Sales, Trend, Assortment, Management, Leadership, Customer Service, Key Account Management, Team Leadership, Brand Management
Education
The University of Texas at Austin
Bachelor of Science (BS), Textiles and Apparel
ConnectedHealth September 2014 - Present
Ultradent Products, Inc. February 2012 - February 2014
Charity4LIFE August 2011 - August 2013
Advanced Resources August 2011 - February 2012
North Bridge Staffing Group June 2010 - August 2011
TeleVox Software July 2008 - June 2010
Bisco Dental Inc. August 2006 - July 2008
Skills
Account Management, New Business Development, Sales, Recruiting, Cold Calling, Sales Management, Direct Sales, Selling, Trade Shows, Business Development, Customer Service, Advertising, Negotiation, Marketing, Training, Leadership, Team Building, Time Management, Social Media Marketing, Event Management, Strategic Planning, Management, Sales Operations, Medical Devices, Product Development, Competitive Analysis, Salesforce.com, Program Management, Strategy, Healthcare
Education
Purdue University 2002 — 2005
Bachelor of Science (B.S.), Health Science
Books A Million September 2013 - Present
LeJoy Uniforms, Inc. July 2011 - Present
Uniforms 4U, Inc. April 2008 - May 2011
Kirkland's, Inc. March 2005 - September 2005
America's Junior Miss September 2003 - November 2004
Televox Software May 2003 - September 2003
America's Junior Miss January 2003 - June 2003
Kirkland's, Inc. January 2000 - December 2001
Dillards January 1999 - December 1999
Village Mall October 1997 - February 1998
Education
University of South Alabama 2000 — 2003
Bachelor of Arts (B.A.), Communication/Public Relations
Auburn University 1995 — 1998
Theater/English
First Advantage January 2015 - Present
Property Solutions International Inc. October 2013 - January 2015
Property Solutions International Inc. April 2013 - September 2013
Merchants & Marine Bank December 2010 - April 2013
CupitSigns.com January 2007 - December 2010
First Advantage SafeRent August 2005 - January 2007
TeleVox Software 2005 - 2007
SafeRent 2001 - 2005
Campbell Soup Company 1998 - 2001
United States Air Force 1993 - 1998
Skills
Selling, Strategic Planning, Graphic Design, Marketing Strategy, Customer Service, Team Building, Budgets, Sales Management, Business Development, Public Speaking, Business Strategy, Customer Experience, Communication, Leadership, New Business Development, Marketing, Disaster Recovery, Risk Management, Banking Solutions, Property Management, Training, Team Leadership, Contract Negotiation, Revenue Cycle Management, Apartments, Business Intelligence, PaaS, SEM, Student Housing, Revenue Analysis, SEO, Sales, Management, CRM
Education
Troy University 1997 — 2000
MS, Science of Management (Acct/Finance emphasis)
Florida State University 1989 — 1993
BS, Meteorology
Red Level High School 1985 — 1989
High School Diploma
Evariant January 2015 - Present
TeleVox Software October 2007 - December 2014
Skills
Direct Sales, Solution Selling, Account Management, Sales Process, Cold Calling, Salesforce.com, Selling, Sales Presentations, Sales, New Business Development, Sales Management, Marketing, Business Development, Healthcare Information..., Training, B2B, Management, Managed Care, Healthcare, Hospitals, Enterprise Software, Product Launch, Sales Operations
Education
North Carolina State University 1998 — 2003
TeleVox Software April 2013 - Present
ARAMARK June 2011 - January 2013
Pitney Bowes October 2009 - January 2011
PTC (formerly Parametric Technology Corporation) December 2005 - March 2009
Boston Scientific November 1999 - December 2005
Skills
Customer Service, Cold Calling, Solution Selling, Direct Sales, Sales Operations, CRM, Account Management, B2B, Sales Process, Customer Retention, New Business Development, Sales, Training, Negotiation, Medical Devices, Enterprise Software, Selling Skills, Selling, Siebel, Mentoring Of Staff, Outside Sales, Customer Satisfaction, Business Networking, SaaS, Relationship Management, Proposal Writing, SAP, Fortune 500, Prospecting New Clients, Pipeline Development, Software, Objection Handling, Consumer Products, Food & Beverage, Closing Abilities, Sales Presentations, Qualifying Prospects, Pipeline Management, Consultative Selling, Microsoft Office, Microsoft CRM, Strategic Planning, Cross Selling, Up-selling, Wine Pairing, Cloud Applications, Customer Engagement
Education
Saint Anselm College 1995 — 1999
BA, Natural Science
Mountain Valley High School 1991 — 1995
TeleVox Software July 2010 - Present
TeleVox Software July 2010 - Present
OrthAlliance Inc 1997 - 2002
Skills
Sales Process, Salesforce.com, Solution Selling
Education
California State University-Northridge 1993 — 1996
BS, Business, Marketing
California State University-Northridge 1991 — 1994
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Red Lion Controls November 2014 - Present
C Spire May 2013 - September 2014
Express Employment Professionals December 2012 - March 2013
TeleVox Software May 2006 - August 2012
TeleVox Software May 2010 - May 2012
Chevron January 2002 - July 2002
Skills
Quality Assurance, Test Cases, Business Intelligence, Testing, Test Planning, Software Documentation, SharePoint, Windows 7, SQL, Relational Databases, Networking..., Routing and Switching..., Wireless technologies..., VPN technologies, Microsoft OS and Office..., VPN, SaaS, Microsoft SQL Server, Windows, Databases, Integration, Troubleshooting, XML, Technical Support, Visual Basic, ASP.NET, Requirements Analysis, Servers, Access, Operating Systems, TFS, XP, VMware, Networking, Web Services, Web Applications, Computer Hardware, Unix, Visual Studio, Software Installation, SDLC, CRM, Mobile Applications, Mobile Devices, Hardware, Software Project..., VB.NET, C#, Agile Methodologies, MySQL
Education
Remington College-Mobile Campus 2000 — 2001
Associate of Occupational Studies Degree, Computer Networking Technology
CustomerLink, L.L.C. March 2012 - February 2013
TeleVox Software November 2007 - May 2011
TeleVox Software 2007 - 2011
ACO Information Services, LLC 2002 - 2003
Skills
Sales Process, Direct Sales, RFP preparation, Sales Management, Marketing, Salesforce.com, Enterprise Software, Selling, Cold Calling and..., Persuasive Presentations, Presentation Design, Key Account Management, Customer Acquisition, Contract Negotiation, Project Management, Business Development, Strategic Partnerships, RFP, B2B, Competitive Analysis, Sales, Strategic Planning, Account Management, Management
Education
Auburn University, College of Business 1983 — 1986
Bachelors of Business Administration, Economics
Eastern Kentucky University 1980 — 1982
Bachelor of Business Administration (B.B.A.), Economics
TeleVox Software August 2011 - Present
Mattress King January 2010 - August 2011
Serta Mattress April 2006 - December 2009
Hank's Furniture January 2003 - April 2006
Hank's Furniture January 2000 - January 2002
Hank's Furniture May 1999 - January 2000
Skills
Competitive Analysis, Selling, Team Building, Product Development, Merchandising, Consulting, Marketing, Social Media, Retail, Marketing Strategy, Sales Operations, Sales, Inventory Management, Negotiation, Social Media Marketing, New Business Development, Customer Service, Leadership, Management, Cross-functional Team..., Training, Sales Process, Direct Sales, Advertising, Account Management, Sales Presentations, Pricing, B2B, Sales Management, Cold Calling, Salesforce.com, Selling Skills, CRM, Key Account Management, Product Marketing, Lead Generation, Sales Force Development, Product Management, Customer Retention, Product Launch, Trade Shows, Strategic Partnerships, Solution Selling, Healthcare, Implementation Planning, Public Speaking, SaaS, Business Development, Time Management, Contract Negotiation
Education
Arkansas Tech University 1994 — 1998
Bachelor of Science, Marketing
Arkansas Tech University 1993 — 1998
BS Marketing Management, Business, Management, Marketing, and Related Support Services
TeleVox Software October 2007 - Present
Coldwell Banker April 2004 - October 2007
Electronic Systems Incorporated February 2002 - March 2004
Talisma March 2001 - January 2002
Computer Associates (CA) - XECA October 1998 - February 2001
GE Capital IT Solutions April 1993 - September 1998
Skills
Sales Process, Direct Sales, Cold Calling, Sales, Solution Selling, Sales Operations, Account Management, SaaS, New Business Development, Selling, Negotiation, Value Selling, Salesforce.com, Healthcare, Sales Presentations, Selling Skills, B2B, Technology Coaching, Communicaitons, Listening to customers, Highly personable, Managed Care, SPIN Selling, Customer Centered..., Dale Carnegie Training, Michael T. Bosworth..., Mike Ferry Real Estate..., Sandler, Negotiation..., Software Solution Sales, Medical Software Sales, Closing Business, Closing Contracts
Education
Longwood University 1986 — 1990
Bachelor of Science (BS), Information Technology, 3.1
AmerisourceBergen September 2014 - Present
AT&T May 2013 - March 2014
ABC September 2007 - August 2012
John Toomey & Company, Inc September 2005 - September 2007
TeleVox Software September 2003 - September 2005
Skills
Leadership, Project Planning, Training, Budgets, Project Management, Management, Recruiting, Process Scheduler, Facilities Management, Real Estate, Construction, Software Documentation, Procurement, Negotiation, Community Outreach, Microsoft Excel, Microsoft Publisher, Microsoft PowerPoint, Microsoft Office, Microsoft Word, Travel Arrangements, Team Building, Human Resources, Customer Service, Program Management, Telecommunications, Marketing, Sales
Education
Liberty University 2010 — 2012
Master of Divinity (MDiv), Organizational Leadership
Liberty University 2009 — 2010
Master of Arts (M.A.), Pastoral Counseling and Specialized Ministries
Mississippi College 1997 — 1999
Bachelor of Science (BS), Political Science and Government
Mississippi Gulf Coast Community College 1997 — 1999
none, Basics
TeleVox Software April 2012 - Present
Beach Girl Digital January 2009 - Present
TheGins June 2011 - April 2012
oDesk September 2010 - April 2012
Open Potion April 2011 - July 2011
Tone Media January 2011 - May 2011
TalkingBooksTV January 2011 - April 2011
MCG November 2010 - December 2010
Robert Hagler LLC March 2010 - August 2010
CCSTechPro November 2009 - March 2010
Skills
Music Theory, Stage Performance, Music Industry, Web Design, Joomla, Wordpress, Desktop Support, Copywriting, Copy Editing, paralegal work, Notary Public, Online Marketing, Web Project Management, Online Advertising, Adobe Creative Suite, Windows, Blogging, Management, WordPress, Telecommunications, Microsoft SQL Server, PHP, Performing, Technical Support, Integration, CSS
Education
University of South Alabama 1991 — 1994
Bachelor of Music, Trumpet
University of Southern Mississippi 1988 — 1991
Bachelor of Arts (B.A.), Music performance
Deloitte July 2014 - Present
Deloitte December 2012 - Present
Yoshida Consulting January 2012 - Present
Continental Motors, Inc. March 2012 - October 2012
TeleVox Software February 2010 - January 2012
TeleVox Software June 2006 - February 2010
TeleVox Software August 2003 - June 2006
Skills
VB.NET, ADO/ADO.NET, SQL Server 2000-2008, Interop, Business Logic, XML, ASP.NET, VB6, jQuery, Windows Services, Web Services, Windows, ADO.NET, Visual Studio, VSS, SOAP, COM, IIS, TFS, .NET, SQL Server, SQL, WinForms, MySQL, LINQ, Entity Framework, MVC 2/3, ASP.NET MVC, Foxpro 2.6, foxpro, Sybase SQL Anywhere, Integration, WCF Services, WCF, PetaPoco, Lamda Expressions, FoxPro, Microsoft SQL Server, C#, T-SQL, Web Applications, Databases, AJAX, OOP, Software Development, PHP, Database Design, Programming, JSON, Visual Basic
Education
University of South Alabama 2011 — 2014
Masters, Computer and Information Systems, 4.0 GPA
Hainan University 2001 — 2002
BA, Mandarin Chinese
University of Hawaii 1999 — 2002
BA, Chinese Language
University of South Alabama 1996 — 1998
BA, Foreign Language
Murphy High Schoo
Blaine County Recreation Dist June 2014 - August 2015
Felsburg Holt & Ullevig June 2013 - June 2014
American Residential Communities January 2012 - June 2013
U.S. Combustion Products, INC. April 2011 - January 2012
TeleVox Software January 2010 - February 2011
Auburn University May 2007 - May 2009
Skills
Talent Management, Recruiting, HRIS, Sales, Human Resources, Social Media, Talent Acquisition, Team Building, Event Planning, Public Speaking, Employee Relations, Outlook, Cold Calling, Microsoft Word, PowerPoint, Access, Administrative..., Training, Onboarding, Microsoft Office, Microsoft Excel, Performance Management, Customer Service, Benefits Administration, Employee Benefits, Editing, Marketing, Software Documentation, Account Management, Leadership
Education
Auburn University 2005 — 2009
Bachelor of Science, Business Administration
Integrated Electronic Technologies, Inc. March 2010 - Present
Rebound Rehab Physical Therapy October 2009 - March 2010
Healthways July 2008 - April 2009
Emerald Forest Studios February 2008 - June 2008
Postmark Ink August 2007 - February 2008
TeleVox Software 2004 - 2007
Columbia Southern University 2002 - 2004
Mobile Press Register September 1999 - September 2002
Gulf Publishing Company February 1998 - September 1999
The Real Estate Journal/Casino News February 1998 - September 1999
Skills
Photoshop, Illustrator, Dreamweaver, CSS, HTML, jQuery, CSS3, JavaScript, AJAX, Layout, PHP, Web Development, Logo Design, Branding & Identity, Microsoft Office, Troubleshooting, Graphics, Digital Illustration, Adobe Creative Suite, InDesign, User Interface Design, SEO, Typography, Flash, Corporate Identity
Education
Columbia Southern University
Associate of Arts and Sciences (AAS)
TeleVox Software November 2012 - Present
Warner Chilcott November 2011 - August 2012
Muscle Marketing, Inc. June 2009 - November 2011
Joint Juice, Inc May 2007 - June 2009
glaceau, vitaminwater January 2006 - November 2006
glaceau, vitaminwater May 2005 - August 2005
Levy Restaurants October 1999 - August 2004
Infinity Broadcasting May 2003 - January 2004
Skills
Event Management, Marketing, Sales, Customer Service, Creative Direction, Customer Satisfaction, Social Media, Advertising, Public Relations, Social Media Marketing, Business Development, Marketing Communications, Marketing Strategy, Dental Marketing, Web Presentations, Patient Communications, Radio, Broadcast, Direct Sales, Account Management, Public Speaking, New Business Development, Sales Management, Sales Presentations, Selling, Online Advertising, Team Building, Cold Calling, Training, Internal Marketing, Coaching, B2B, Salesforce.com, Brand Awareness
Education
Metropolitan State University of Denver 2000 — 2004
Bachelor's degree, Journalism
Metropolitan State University of Denver 2000 — 2003
Degree obtained: BA, Journalism, 3.65
TeleVox Software 2007 - Present
TeleVox Software 2005 - 2007
TeleVox Software 2004 - 2005
TeleVox Software 2002 - 2004
Reid Industrial 1999 - 2002
Courtaulds Fibers 1996 - 1999
Skills
Sales Funnels, SPIN Selling, Strategic Thinking, Strategic Planning, Sales Prospecting, Contract Negotiation, Consultative Selling..., Revenue Cycle Management, Direct Sales, Sales Management, Team Leadership, Sales Presentations, Sales Team Coaching, Trade Show Presentations, Trade Show Strategy, Enterprise Software, customer centered..., Healthcare, Sales Operations, Sales, Selling, Account Management, Team Building, Customer Service, CRM, Building Relationships, Coaching, Cold Calling, Management, Process Improvement, Solution Selling, Negotiation, Product Development, SaaS
Education
Troy University Dothan 1992 — 1994
BS, Criminal Justice
Enterprise State Community College 1990 — 1992
Undergraduate Studies
TeleVox Software October 2014 - Present
NICE Systems March 2014 - July 2014
NICE Systems February 2000 - February 2014
Skills
Workforce Management, CTI, SaaS, Call Logging, Call Centers, Contact Centers, Call Center, Enterprise Software, Customer Experience, Team Leadership, Solution Selling, Unified Communications, Partner Management, Professional Services, CRM, IVR, Telephony, Cloud Computing, Management
Education
Southern Methodist University 1995 — 1999
MBA, Business
The University of Texas at Arlington 1982 — 1988
BA, English & Education
Informatica January 2013 - Present
Neuronetics, Inc. October 2010 - January 2013
TeleVox Software October 2009 - October 2010
GE Healthcare February 2008 - October 2009
GE Healthcare July 2006 - December 2008
Kendall Healthcare 2005 - 2006
Kendall Healthcare 2002 - 2005
Philips Oral Healhcare January 2001 - July 2002
DUX Dental May 1999 - January 2001
Skills
Public Speaking, Medical Devices, Strategic Sales, Sales & Marketing..., Customer Centric..., Business Strategy, New Business Development, Business Development, Capital Equipment Sales, KOL development, KOL Identification, Miller-Heiman Strategic..., National Sales Training, Problem Solving, Client Relations Skills, Salesforce.com, Miller Heiman, SPIN Selling, Marketing Intelligence, Sales, Sales Management, Enterprise Software, Account Management, Sales Operations, Leadership, Sales Process, Capital Equipment, CRM, Management, Solution Selling
Education
California State University-Chico 1994 — 1999
BA, Communications
Tourtellott Consulting LLC 2014 - Present
TeleVox Software 2013 - 2014
McKesson Specialty Health May 2010 - September 2013
Sunquest Information Systems 2009 - 2009
iMedica 2007 - 2008
Source Medical 2006 - 2007
Skills
Product Management, Strategic Partnerships, Healthcare, EMR, Healthcare Information..., Strategy, Enterprise Software, EHR, Commercialization, Cross-functional Team..., HL7, Salesforce.com, Leadership, Integration, Informatics, Entrepreneurship, Health Information..., Management, Business Development, Process Improvement, Training, Business Analysis, Strategic Planning
Education
Clemson University
MA, History
University of Alabama in Huntsville
BA, History
University of Mississippi
History
Highmark Health Solutions December 2013 - Present
TeleVox Software December 2011 - December 2013
SDLC Partners, L.P. January 2010 - December 2011
EDS, an HP Company October 2005 - September 2009
EDS, an HP company August 1999 - September 2005
EDS, an HP company January 1999 - August 1999
EDS, an HP company March 1998 - December 1998
Lipton (formerly Van den Bergh Foods) March 1991 - December 1997
Van den Bergh Foods (formerly Shedd's Food Products) March 1987 - March 1991
Skills
PMP, SDLC, PMO, MS Project, Software Project..., Program Management, Resource Management, Project Management, Requirements Analysis, CMMI, Visio, RUP Methodologies, Waterfall, RUP, Process Improvement, Testing, IT Service Management, SAP, Vendor Management, SQL, Disaster Recovery, Business Requirements, Quality Assurance, Software Documentation, Web Applications, Leadership, Oracle, Scrum, Requirements Gathering, Agile Project Management, Information Technology, Software Development, DB2, Analysis, IT Management, Project Portfolio..., Enterprise Architecture, Integration, Mainframe, Business Process, ITIL, Data Warehousing, User Acceptance Testing, System Testing, Telecommunications, Business Process..., SharePoint, Agile Methodologies, IT Strategy, Business Intelligence
Education
DeVry University 2010 — 2015
Bachelor’s Degree
Henry Ford Community College 1983 — 1987
Partial A.S.
Certified ScrumMaster Training
Certified ScrumMaster Training
Certified ScrumMaster Training
Deloitte July 2013 - Present
Televox Software April 2013 - July 2013
Sears Holdings Corporation August 2007 - April 2013
Skills
Visual Basic, Microsoft SQL Server, Software Development, C#, Microsoft Office, Microsoft Word, HTML 5, Quality Assurance, Quality Center, Microsoft Visual Studio..., JAMA, Photoshop, Expression Web, Regression Testing, Microsoft CRM, Atlassian JIRA, ASP.NET, Test Automation, Automated Software..., SQL
Education
University of South Alabama 2009 — 2013
Bachelor of Science (BS), Computer Information Systems
Bishop State Community College
Associate of Science (AS), Computer Information Systems
Capital X-Ray September 2013 - Present
Capital X-Ray 2013 - Present
Agfa HealthCare 2010 - 2013
Philips Healthcare 2008 - 2010
Agfa HealthCare 2004 - 2008
Swissray International 2003 - 2004
Picker 1999 - 2003
Televox Software 1997 - 1999
Skills
Healthcare, Radiology, Hospitals, Medical Devices, PACS, Digital Imaging, Healthcare Information..., Medical Imaging, Cardiology, X-ray, Healthcare Management, DICOM, Capital Equipment, RIS, EMR, Healthcare Industry, Product Management, Product Development, New Business Development, EHR, HIPAA, Healthcare Consulting, Account Management, Medicine, HL7, Hardware Diagnostics, Product Marketing, Informatics, Surgery, Clinical Research, Physicians, Sales, Interventional Radiology, Orthopedic, Vascular, Product Launch, Cath Lab, Oncology, Interventional..., Business Development, Capital Equipment Sales, Medical Technology, Medical Sales, Health Information..., Sales Force Development, Medical Equipment, Customer Service, Solution Selling, Diagnostic Ultrasound, MRI
Education
Southwest Missouri State University
Liberal Arts and Sciences/Liberal Studies
University of South Alabama
Radiologic Technology/Science - Radiographer
Kemper Corporation May 2011 - Present
NEOGOV September 2008 - April 2011
Taleo January 2005 - September 2008
Availity January 2007 - April 2007
QuadraMed April 2004 - January 2005
TeleVox Software June 1999 - March 2004
Skills
Quality Center, QTP, Quality Assurance, Software Quality..., SDLC, Agile Methodologies, Scrum, SQL, Requirements Analysis, Requirements Gathering, User Acceptance Testing, Test Planning, Testing, SharePoint, Software Project..., Rally, Test Cases, Test Automation, Microsoft SQL Server, Property & Casualty..., Web Applications, Software Development, Integration, Process Improvement, Automated Software..., Unified Functional..., ALM, VBScript, Agile Testing, Agile Project Management, MySQL, XML, Web Services, Visual Basic, JIRA, WinSQL, Regression Testing, ETL, Certified Scrum Master..., Business Analysis, Business Requirements, Vendor Management, Software Implementation, Access, Functional..., CTFL, HP UFT, HP Quality Center, HP QTP
Education
Spring Hill College 1995 — 1999
Bachelor of Science, Computer Information Systems, Business, Accounting
Promethean September 2015 - Present
WorthPoint April 2012 - Present
TeleVox Software March 2011 - December 2011
Alere Medical - KMS Technology February 2010 - December 2010
Skills
Test Cases, Quality Assurance, Testing, Regression Testing, SDLC, Software Quality..., Deadline Oriented, Test Management, Scrum, Defect Tracking, Selenium, Coordination, Integration Testing, Leadership, Software Documentation, JIRA, Test Planning, Agile Methodologies, Management, Test Automation
Education
Community College of the Air Force 2004 — 2008
Macon County R-1 2000 — 2003
High School Diploma, General study
Idaho Department of Correction May 2012 - Present
Hass Arts Multimedia July 2012 - September 2012
TeleVox Software March 2009 - July 2012
Teen Missions, Int’l January 2007 - January 2009
Skills
Product Management, New Business Development, Selling, Access, Customer Service, Technical Support, Microsoft Office, Security, Outlook, Business Development, CRM, Cold Calling, Leadership, Management, Marketing, Networking, Recruiting, Sales, Sales Process, Salesforce.com, Social Networking, Team Building, Training, Program Management, Team Leadership
Education
ITT Technical Institute-Mobile 2010 — 2013
Associate's degree, Criminal Justice and Corrections
Hope Christian Academy 1993 — 2004
High School, General Education
TeleVox Software March 2015 - Present
AccuReg Patient Access Solutions July 2013 - March 2015
TeleVox Software February 2005 - July 2013
Skills
Solution Selling, Sales Process, Account Management, Direct Sales
Education
Henderson State University 1994 — 1999
BBA, Business
ASTD Nebraska January 2014 - Present
West Corporation April 2013 - Present
West Corporation December 2007 - Present
American Society for Training and Development Nebraska Chapter January 2013 - December 2013
TeleVox Software December 2012 - April 2013
American Society for Training and Development Nebraska Chapter January 2012 - December 2012
American Society of Training and Development of Nebraska April 2010 - December 2011
Boys Town (Girls and Boys Town) May 2004 - December 2007
Boys Town May 1999 - May 2004
Boys Town May 1997 - May 1999
Skills
Event Management, Workshop Facilitation, Training, Program Evaluation, Project Management, Leadership, Customer Service, Curriculum Design, Instructional Design, Human Resources, Employee Relations, Program Management, Leadership Development, Career Counseling, Process Improvement, E-Learning, Marketing, Interviews, Employee Training, Management, Adult Education, Software Documentation, Strategic Planning, Conflict Resolution, Organizational..., Staff Development, Needs Analysis, Instructor-led Training, Training Delivery, Performance Management, Captivate, Blended Learning, Learning Management, Organizational..., Learning Management..., Executive Coaching, Coaching, Performance Improvement, Talent Management, Onboarding, Employee Engagement, Time Management, Career Development, Hands-on Training, Succession Planning, Consulting, Resume Writing, Team Building, ADDIE, MBTI
Education
Chadron State College 1991 — 1995
BS, Elementary Education, Elementary Education
Alliance High School 1986 — 1990
USA
Coca Cola Bottling Company Consolidated September 2012 - Present
Education Corporation of America August 2011 - November 2012
TeleVox Software September 2008 - August 2011
Resource Alliance April 2006 - June 2008
Resource Alliance December 2005 - April 2006
Target Corporation May 2005 - December 2005
Skills
Employee Relations, Human Resources, Recruiting, Onboarding, Talent Management, Applicant Tracking..., Talent Acquisition, Performance Management, CRM, Customer Service, Process Improvement, Personnel Management, Account Management, Employee Benefits, HRIS, Training, College Recruiting, Time Management, HR Policies, Change Management, Strategic Planning, Team Building, Healthcare, Leadership, Team Leadership, Labor Relations
Education
Auburn University
Bachelor of Science, Business Administration; Human Resources Management
Philips Healthcare July 2014 - Present
Career Success Group April 2014 - October 2014
Philips Healthcare October 2013 - January 2014
OfficeMax January 2013 - October 2013
TeleVox Software November 2010 - April 2012
ZOLL Medical Corporation October 2008 - December 2010
Medtronic 2006 - 2007
AlliedBarton Security Services 2000 - 2003
ADT 1989 - 1999
Skills
Direct Sales, Commercial Sales, Hospital Sales, PreHospital Sales, Enterprise Solution..., New Business Development, Goldmine, Microsoft Dynamics, Microsoft Office, WebEx, HVAC, Key Account Management, Negotiation, Social Networking, PowerPoint, Microsoft Excel, Microsoft Word, Strategic Planning, Miller Heiman, Xerox PSS, Networking, health networks, rookie of the year, National Accounts, Sales Management, Technical Product Sales, Electronic security, MBA program..., Pennsylvania, New Jersey, Sales, Medical Devices, Security, Account Management, Sales Operations, Team Building, Training, Solution Selling, Cold Calling, Customer Satisfaction, B2B, Contract Negotiation, Customer Service, Sales Process, Business Development, Leadership, Sales Presentations, Selling, Enterprise Software, Strategy
Education
Fairleigh Dickinson University 1985 — 1986
Kean University 1980 — 1984
Bachelor's of Science, Business Administration and Management, General
West Milford Twp HS
College Prep Courses
American Equity Underwriters September 2014 - Present
Berney Office Solutions August 2013 - September 2014
CostFlex Systems February 2013 - July 2013
TeleVox Software November 2011 - January 2013
TeleVox Software December 2009 - November 2011
TeleVox Software June 2007 - December 2009
TeleVox Software June 2005 - June 2007
The SSI Group, Inc. April 2003 - June 2005
Capo Inc August 1998 - August 2002
Skills
Solution Selling, Healthcare Information..., Sales Process, Direct Sales, Sales Presentations, Microsoft CRM, Medical Software Sales, Salesforce.com, Sales Operations, Healthcare, Sales, Team Building, Training, Human Resources, Management, Hospitals, Databases, CRM, Strategic Planning, Negotiation, Managed Care, Integration, Cold Calling, Customer Satisfaction, Customer Service, Project Management, Process Improvement
Education
University of Alabama 1998 — 2002
Management Information Systems, Business
NuEar September 2011 - Present
TeleVox Software January 2010 - August 2011
Cosmopolitan Medical Communications, Inc March 2009 - January 2010
Rexton November 2003 - February 2009
Ocular Sciences August 2001 - October 2003
Altera December 1995 - June 2001
Skills
Territory Planning, Territory Analysis, Customer Relations, Customer Service, Consultative Selling, Sales, Sales Operations, Management, Business Development, Account Management, Training, Marketing, Sales Management, Analysis, Selling, Sales Process, Product Development, CRM, Product Launch, B2B, New Business Development, Cold Calling, Direct Sales, Medical Devices, Team Building, Marketing Strategy, Leadership, Budgets
Education
California State University-East Bay 1992 — 1995
BS, Business Administration - Human Resources
Mission San Jose high 1989 — 1992
TeleTracking Technologies August 2014 - Present
Philips Healthcare August 2011 - August 2014
TeleVox Software March 2009 - January 2011
Capsule Technologie March 2008 - April 2009
GE Healthcare January 2006 - December 2007
Hill-Rom April 2003 - December 2005
GE Healthcare April 1997 - April 2003
Hewlett Packard MPG April 1987 - April 1997
Skills
Capital Equipment, Medical Devices, Healthcare, Healthcare Information..., Sales Management, Leadership, Direct Sales, Sales, Sales Operations, Business Development, Strategy, Hospitals, Contract Negotiation, Market Development, Competitive Analysis, Team Leadership, Account Management, Healthcare Industry, Start-ups, CRM, Marketing, Product Launch, Selling, Cross-functional Team..., Cardiology, Product Marketing, Sales Process, Product Management, Solution Selling, Integration
Education
Georgia Institute of Technology 1977 — 1980
IMGT, Management
Mercer University
Haley Dermatology July 2015 - Present
Lurleen B Wallace Community College August 2014 - Present
Staples June 2013 - August 2014
Groupon March 2012 - May 2013
TeleVox Software August 2008 - March 2012
TeleVox Software July 2007 - August 2008
TeleVox Software November 2004 - July 2007
Standard Furniture Manufacturing 2002 - 2004
Skills
Salesforce.com
Education
Lurleen B Wallace Community College 2014 — 2015
Aesthetician/Esthetician and Skin Care Specialist
Georgia State University 1989 — 1994
Bachlor of Arts, English
Douglas County HS
TeleVox Software December 2006 - Present
TeleVox Software 2006 - 2010
OrthoClear January 2006 - September 2006
Skills
Solution Selling, Direct Sales, Sales Process, Account Management, Selling, Cold Calling, Sales Management, Sales, Sales Presentations, Sales Operations, B2B, Managed Care, Hospitals, Healthcare, Customer Service, Healthcare Information...
Education
Sacramento City College 1987 — 1989
Registered Dental Assistant, Dental Assisting/Assistant
Shasta High School 1984 — 1987
High School Diploma, Business
TeleVox Software March 2013 - Present
CVS Health May 2011 - Present
TeleVox Software March 2011 - Present
Rite Aid Pharmacy May 2006 - December 2011
Education
Alabama Agricultural and Mechanical University 2006 — 2011
Bachelor’s Degree, Computer Science
Alabama Agricultural and Mechanical University 2006 — 2011
Bachelor's degree, Computer Science
TeleVox Software May 2003 - Present
Universal Personnel Contracted to SAIC/Entergy Corp August 2002 - November 2002
Universal Personnel Contracted to Chevron June 2002 - August 2002
Soldering Technologies, Inc. 2000 - 2000
Skills
AC/DC circuit analysis..., Instrumentation and..., Microprocessor..., Soldering, LAN installation and..., PC installation,..., Semiconductors, Digital electronics, PLC Ladder Logic, PLC Programming, Robotic systems, Reading and drawing..., Analog communications, Home Theater and Gaming..., Cross-functional Team..., Training & Development, Computer Forensics, Software Project..., Enterprise Account..., Crisis Management, System Deployment, Servers, Security, Troubleshooting
Education
Mississippi Gulf Coast Community College 2014 — 2016
Associate of Applied Science, Instrumentation and Controls Technology, 3.9
Southeast College of Technology, Mobile, Al 1999 — 2000
Associates of Electronics Engineering Technology, Electrical and Electronics Engineering, 4.0
Televox Software November 2007 - Present
Adams Systems February 2007 - November 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Software Installation, Software, Communication Skills, Multi Tasking, Problem Solving, Medical Software, Time Management, Organization, Deadline Driven, Training, Employee Training, Hardware Installation, Highly detail oriented, Marketing Communications, Customer Service, Long-term Customer..., Customer Support, Technical Support, Goal-driven leader, Microsoft CRM, Grace Under Pressure, Methodical, Interpersonal..., Collaboration, Collaborative Problem..., Medical Practice..., Dental Practice..., Consulting, HIPAA, Internal Communications, Strategic Planning, Research, Typing, PowerPoint, Software Documentation, Technical Documentation, Documentations, Organizational..., High Organizational..., Meet Deadlines, Troubleshooting, System Testing, Oral & Written..., Customer Satisfaction, Stressful Situations, Creative Writing, Speech Writing
Education
Southern New Hampshire University 2012 — 2015
BA Communication W/Specialization in Public Relations++, Communications\Public Relations
James H Faulkner State Community College 2002 — 2006
Media & Communications
Mary G. Montgomery High School 1998 — 2002
Regular/General High School/Secondary Diploma Program
TeleVox Software March 2013 - Present
BridgeNet Technology Consultants May 2014 - October 2014
Singing River Services May 2011 - March 2013
Singing River Services May 2010 - May 2011
PetSmart August 2009 - April 2010
Skills
Windows 7, Network Administration, Customer Service, Microsoft Office, Teaching, Microsoft Excel, Linux, Windows Server, Active Directory, SQL, Public Speaking, Microsoft Word, VMware, C++, PowerPoint, Training, Subnetting, Fedora, Red Hat Linux, Linux System..., Networking Software, Information Security, Ethernet over Copper, SSH Client, Cisco Routers, Cisco Routing &..., Nmap, Nessus, Ubuntu, Mint, Bash, Telnet, OSI Model, TCP/IP, Visual Basic, Visual Studio, Microsoft SQL Server, FoxPro, SharePoint, Program Management, Leadership
Education
ITT Technical Institute-Mobile 2012 — 2013
Associate's Degree, Network and System Administration/Administrator
Walden University 2010 — 2011
Masters, Psychology of culture
Troy University 2007 — 2009
Bachelor's, Psychology
University of South Alabama 2002 — 2004
Psychology
Alabama School of Mathematics and Science 1999 — 2003
Diploma Cum Laude, Psychology
Wolters Kluwer Transport Services May 2015 - Present
PA Health Services Development Group December 2009 - May 2015
BHS February 2014 - August 2014
Televox Software December 2008 - November 2009
Skills
Research, Medicaid, Medicare, Healthcare Management, Health Services..., Medical Cost Containment, Population Health, Elder Care, Health Care Compliance, Affordable Care Act, Strategic Planning, Health Care Regulation, Consulting, Data Analysis, Reporting & Analysis, Contract Negotiation, Case Managment, Quality Improvement, Clinical Research, Managed Care, value-based purchasing, Health Care Reform, Health Care Systems, Integrated Care, Healthcare, Healthcare Consulting, Health Policy, Healthcare Industry, Revenue Cycle, Healthcare Information..., Revenue Cycle Management, HIPAA, EHR, Practice Management, EMR, Hospitals, Physician Relations, Physicians, Health Information..., Process Improvement, Management, Home Care, Medical Devices, Medicine, Program Development, Project Management, Leadership, Strategy, Marketing, Business Development
Education
IHI Open School 2014 — 2015
Certificate Program, Health/Health Care Administration/Management
Robert Morris University 2013 — 2015
Bachelor of Science (BS), Health Services Administration, Culmulative GPA: 3.58
University of Phoenix 2007 — 2008
Associate of Arts (AA), International Business, Graduating GPA: 3.46
AccuReg Front-End Revenue Cycle Solutions March 2015 - Present
TeleVox Software April 2011 - March 2015
TeleVox Software November 2007 - March 2011
HealthCare Partners 2007 - 2007
Mobile Aerospace Engineering 2005 - 2006
Equitable PCI Bank 2000 - 2003
Skills
Testing, Quality Assurance, Microsoft SQL Server, Agile Methodologies, SharePoint, Databases, Technical Support, SQL, Software Quality..., Software Documentation, Troubleshooting, Security, Windows, Integration, Visio, Training, IIS, Process Improvement, FoxPro, Selenium, JIRA, Test Management, Test Management Tool, Customer Service, Test Planning, Test Design, HTML, XML, Use Case Analysis
Education
Mapua Institute of Technology 1996 — 2000
BSECE, Engineering
HeartLegacy, LLC July 2015 - Present
TeleVox Software March 2007 - July 2015
TeleVox Software August 2006 - February 2007
A & R Partners June 2005 - August 2005
A & R Partners June 2004 - August 2004
Skills
Direct Sales, Solution Selling, Account Management, Sales, Cold Calling, Sales Presentations, Marketing, Selling, Marketing Strategy, Customer Service, Dental Marketing, Dental Technology, Dental Sales, Patient Communications, Internal Marketing, Public Speaking, Public Relations, Social Media, Sales Process, Sales Operations, Healthcare, Sales Force Development, Sales Management, Lead Generation, Selling Skills, New Business Development, Building Relationships, Product Launch, Trade Shows, Relationship Building
Education
University of Alabama 2002 — 2006
BS, Communications, Business
2015/2016 Leadership of Mobile August 2015 - Present
West Corporation January 2015 - Present
West Corporation - Notifications Business Unit September 2011 - January 2015
TeleVox Software October 2008 - September 2011
Accelerated Technology Laboratories, Inc. January 2005 - January 2006
Innovative Emergency Management, Inc. February 2003 - January 2005
PerkinElmer Instruments, Inc. April 2001 - September 2002
Analytical Automation Specialists, Inc. July 1999 - April 2001
Skills
Process Improvement, Requirements Analysis, Project Management, Program Management, Business Analysis, Compliance, HIPAA, Quality Management, Software Documentation, Testing, Quality Assurance, Team Leadership, Compliance..., Risk Management, Secret, Security, Training, Access, Microsoft SQL Server, Budgets, Policy, Strategic Planning, Leadership
Education
Louisiana State University 1997 — 2001
B.S., Information Systems and Decision Sciences
Global Tel*Link July 2008 - Present
Morrison Management Specialist January 2007 - June 2008
Northrop Grumman Shipbuilding February 2006 - January 2007
TeleVox Software October 2003 - January 2006
Skills
Telecommunications, FrameMaker, Technical Communication, SnagIt, Online Help, Release Notes, RoboHelp, White Papers, Visio, Copy Editing, Technical Documentation, Training Manuals, Online Help Development, Technical Writing, Captivate, Information Design, Software Documentation, Single Sourcing, Arbortext, Content Development, Editing, Hands-on Training, MadCap Flare, Manuals, Proofreading, Structured Authoring, Troubleshooting, VoIP, User Documentation, Wireless Networking, Training
Education
University of West Florida 2015 — 2017
Master of Education in Instructional Technology, Distance Learning/Human Performance Technlogy
Auburn University 2001 — 2002
Master of Technical and Professional Communication, Professional, Technical, Business, and Scientific Writing
Troy University in Montgomery 1993 — 1997
Bachelor of Arts (BA), Social Sciences
Smart Work Ethics July 2014 - Present
Nerium International April 2013 - Present
USA Mitchell Cancer Institute January 2012 - January 2013
University of South Alabama July 2008 - March 2012
University of South Alabama July 2006 - July 2008
University of South Alabama July 2004 - July 2006
University of South Alabama February 2003 - July 2004
DigiDyne July 2002 - February 2003
TeleVox Software September 2000 - July 2002
Skills
Fundraising, Event Planning, Public Speaking, Public Relations, Non-profits, Community Outreach, Grant Writing, Volunteer Management, Event Management, Social Media, Media Relations, Press Releases, Higher Education, Program Development, Editing, Social Networking, Nonprofits, Newsletters, Leadership, Community Development, Strategic Planning, Marketing, Strategic Communications, Social Media Marketing, Sales, Marketing Communications, Facebook, Leadership Development, Business Development
Education
Auburn University 1996 — 2000
Bachelor of Arts, Communication
Southwest Georgia Academy 1985 — 1996
High School Diploma, High School/Secondary Diplomas and Certificates
TeleVox Software July 2010 - Present
Starbucks August 2005 - July 2010
Skills
Troubleshooting, Microsoft Office, Project Management, Microsoft SQL Server, Windows Server, Security, Training, Account Management, Customer Service, Technical Support, Windows, Software Installation, Process Improvement, Team Leadership, Software Project..., Microsoft CRM, Network Security, SharePoint, Operating Systems, Network Administration, TCP/IP, Windows 7, Networking, System Administration, Integration, Active Directory, Software Implementation, Microsoft Exchange, Computer Hardware, Management, Software Documentation, Group Policy, Team Building, Databases
Education
Capella University 2013 — 2015
Bachelor of Science (B.S.), Information Technology
Remington College-Mobile Campus 2008 — 2010
Associate of Science (A.S.), Computer Networking Administration
PointClickCare June 2015 - Present
Elderwood January 2015 - June 2015
A Place for Mom November 2013 - July 2014
AllianceMedWeb (Out of Business) February 2013 - November 2013
ClientTell August 2012 - 2013
VitalMed Management (Allscripts VAR, Out of Business) February 2012 - August 2012
TeleVox Software August 2009 - April 2011
Dental Division Televox Software Inc August 2007 - June 2008
Continuing Developmental Services August 2000 - June 2004
Massena Chiropractic and Sports Medicine Clinic January 1998 - January 2000
Skills
Excellent Interpersonal..., Ambitious, Self Driven, Solution Selling, CRM, Self-driven, Interpersonal..., Selling, Sales Management, Healthcare, Sales, Sales Operations, New Business Development, Training, Management, Program Management, Process Improvement, Customer Service, Negotiation, Salesforce.com, Sales Process, Contract Negotiation, Cold Calling, Account Management, Sales Presentations, Analysis, Trade Shows, Strategic Partnerships, Project Planning, B2B, Leadership, Public Speaking, Lead Generation, Team Leadership, Selling Skills, Healthcare Information..., Practice Management, Social Media Marketing, EHR, Start-ups, Strategic Planning, Team Building, Marketing, Direct Sales, Business Development, Enterprise Software, Customer Retention
Education
Suny Buffalo 2005 — 2007
BA, Communication & Media Art
Erie Community College 2003 — 2005
Associates of Science, Communication and Media Arts
The SSI Group, Inc. April 2015 - Present
AEU August 2012 - Present
TeleVox Software March 2011 - August 2012
DHSolutions 2006 - August 2012
PrintXcel January 2001 - January 2006
Oil-Dri Transportation 1992 - 1997
Skills
IT Management, Product & Business..., Quality Assurance /..., Business Analysis, Strategic Research and..., Strategic Planning, Quality Leadership &..., QA Manual / Automated..., Versatile use of Major..., Workflow Planning /..., Developer, Systems Analysis, System Integration, ..., Budget, Program Management, Microsoft Office, Active Directory, IBM iSeries, Windows, SQL, Windows Server, Microsoft SQL Server, Proficient in various..., Technical writing,..., Process Improvement, Software Development..., Integration, Quality Assurance, Visual Studio, SDLC, Requirements Analysis, Testing, Project Management, Analysis, SharePoint, Agile Methodologies, Java, Business Intelligence, ERP, Budgets, Disaster Recovery, Visual Basic, Operating Systems, Technical Support, ASP.NET
Education
Remington College 2011 — 2013
Organizational Management, Computer and Information Sciences, General, 3.9
Southeast Technical 1990 — 1992
Associates, Computer Science
AM/NS Calvert July 2014 - Present
AM/NS Calvert July 2008 - July 2014
Televox Software May 2004 - July 2008
Regions Financial Corporation October 1998 - May 2004
Skills
Accounts Payable, Accounting, General Ledger, Account Reconciliation, Accounts Receivable, Journal Entries, Financial Accounting, Accruals, Great Plains Software, Fixed Assets, Bank Reconciliation, Peachtree, Expenses, Customer Service, Microsoft Office, Microsoft Excel, SAP, Process Improvement, Microsoft Word, Sales, Outlook, Financial Reporting, Financial Analysis
Education
University of South Alabama 1998 — 2003
Finance, Finance, General
University of South Alabama Mitchell College of Business 1998 — 2003
Bachelor's degree in Finance, Accounting and Finance
TeleVox Software October 2009 - Present
Bingo Haven February 2011 - October 2012
Barrington Park Apartments February 2010 - April 2012
Skills
Spanish-speaking, Retail Sales, Food Service, Marketing, Social Media Marketing, Bartending, Music, Friendly Personality, Social Networking, Management
Education
University of South Alabama 2012 — 2012
Spanish Language and Literature, Junior
University of Southern Mississippi 2001 — 2003
Spanish Language and Literature
Baker High School 1997 — 2001
Honors degree, Honors
TeleVox Software February 2013 - Present
TeleVox Software October 2006 - February 2013
CPSI January 2005 - October 2006
PrimeHealth, Inc. September 1987 - June 2003
US Army September 1977 - May 1980
Skills
Account Management, Microsoft Office, Salesforce.com, Marketing, Direct Sales, Customer Service, Process Improvement, Team Building, Sales, Cold Calling, Training, New Business Development, Solution Selling, Sales Process, Microsoft Excel, Public Speaking, Troubleshooting, PowerPoint, Event Planning, Customer Satisfaction, Healthcare, Management, Microsoft Word, Call Centers, Team Leadership, CRM, Healthcare Information..., Software Documentation, Leadership, Cross-functional Team..., Business Development, Sales Operations
Education
The Ohio State University 1974 — 1975
Nursing
TeleVox Software March 2015 - Present
DS Graphics January 2005 - Present
The SSI Group, Inc. November 2012 - March 2015
Shogun MMA Studio May 2011 - September 2013
Anytime Fitness August 2011 - November 2012
ITT Technical Institute of Mobile June 2011 - December 2011
Omni Health & Fitness April 2010 - June 2011
AT&T Mobility June 2007 - September 2009
Skills
Android, iPhone, Blackberry, Windows Mobile, Adobe Creative Suite, Computers, Fitness Training, Fitness Consulting, Fitness Instruction, Visual Arts, Graphic Design
Education
ITT Technical Institute 2009 — 2011
Associates, Visual Communications
University of South Alabama 2004 — 2009
Visual Arts
ITT Technical Institute-Mobile
Computer Science, Computer Programming, Specific Applications
TeleVox Software March 2015 - Present
TeleVox Software, Inc. August 2004 - Present
JWT 2003 - 2004
Rapp Collins Worldwide 2000 - 2003
Skills
Social Media Marketing, Lead Generation, Marketing Strategy, Leadership, Editing, Internal Communications, Marketing, Media Relations, Management, Marketing Communications, Event Planning, Program Management, Public Relations, Direct Marketing, B2B, Customer Relations, Copywriting, Blogging, Corporate Communications
Education
Penn State University 2007 — 2008
MBA, Interdisciplinary
Penn State University 1996 — 2000
B.A., Advertising/Public Relations, Business
Patterson Dental May 2015 - Present
Diversified Digital LLC October 2014 - May 2015
Specialty ProSource January 2010 - May 2015
TeleVox Software September 2011 - December 2013
Carestream Dental November 2006 - December 2009
OrthoClear January 2005 - October 2006
Align Technology January 2000 - January 2005
Philips Healthcare October 1995 - January 2000
Bausch + Lomb January 1990 - October 1995
Skills
New Business Development, Medical Devices, Sales Management, Dentistry, Start-ups, Sales Operations, Selling, Cold Calling, Management, Sales Process, Product Development, Account Management, Cross-functional Team..., Product Management, Competitive Analysis, Direct Sales, Product Marketing, Capital Equipment, Salesforce.com, Leadership, Process Improvement, Sales, Sales Presentations, Key Account Management, Product Launch, Market Development, Healthcare, Solution Selling, Sales Force Development, Selling Skills, B2B, Business Development, SaaS, Strategic Partnerships, Lead Generation, Marketing, Trade Shows, CRM
Education
The Ohio State University - The Max M. Fisher College of Business 1983 — 1987
BSBA, Accounting and Business/Management
TeleVox Software January 2010 - Present
C.H. Robinson January 2006 - January 2010
Rush Logistics August 2005 - January 2006
Skills
Account Management, SEO, Salesforce.com, Marketing, Cold Calling, Training, Direct Sales, Sales Process, Sales, 3PL, Online Marketing, IT Solutions, Sales Management
Education
Purdue University 2002 — 2005
Bachelor of Arts (B.A.), Psychology
Purdue University 2002 — 2005
Bachelor of Arts (B.A.), Law & Society
Explorys, an IBM Company April 2015 - Present
Recondo Technology April 2013 - April 2015
TeleVox Software April 2010 - April 2013
Mobile Area Chamber of Commerce March 2004 - April 2010
Skills
Sales, Solution Selling, Direct Sales, Sales Presentations, Revenue Cycle Management, Microsoft CRM, Medical Software Sales, SaaS, Healthcare, Hospitals
Education
Troy University
B.S.
TeleVox Software September 2011 - August 2012
University of South Alabama January 2006 - December 2011
TeleVox Software July 2009 - September 2011
OSI Printing March 2006 - August 2006
Education
Savannah College of Art and Design 2006 — 2009
BFA, Graphic Design
Spring Hill College 2002 — 2006
BA, Studio Art
SunTrust Bank February 2014 - Present
Kabbage, Inc March 2012 - February 2014
Avanade March 2010 - March 2012
The Home Depot August 2009 - June 2010
Avanade June 2006 - August 2009
Hewitt Associates May 2005 - June 2006
BellSouth May 2004 - September 2004
Gulf States Paper Company May 2003 - May 2004
University of Alabama January 2002 - May 2003
TeleVox Software May 2002 - August 2002
Skills
.NET, jQuery, Java, CSS, C++, WPF, DB2, JavaScript, ColdFusion, .NET Compact Framework, HP-UX, VB.NET, T-SQL, Visual Studio, ASP, ASP.NET, SQL Server, SharePoint, C#, IIS, SSRS, Application Development, SQL, XML, WCF, Web Services, TFS, AJAX, HTML, Windows, SOA, Visual Basic, Agile, Databases, Agile Methodologies, Web Applications, Web Development, Mobile Applications, Design Patterns, ASP.NET MVC, Microsoft SQL Server
Education
University of Alabama 2001 — 2005
BS, Management Information Systems
Chiba University 2002 — 2002
TeleVox Software February 2015 - Present
Toppan Vite New York May 2013 - January 2015
The Stowe Group September 2012 - May 2013
Campus Special May 2011 - May 2012
Vector Social Marketing Co., Ltd. June 2008 - September 2011
Skills
Social Media, Cold Calling, Sales, PowerPoint, Customer Service, Facebook, Microsoft Excel, Microsoft Office, Public Speaking, Marketing, Social Media Marketing, Microsoft Word, Social Networking, Advertising, Event Planning, Time Management, Account Management, Public Relations, Leadership, Salesforce.com
Education
State University of New York at Binghamton 2008 — 2012
Bachelor's degree, Political Science and Government
Cardinal Health February 2015 - Present
TeleVox Software May 2013 - October 2014
Team Tuskers Mentoring 2011 - 2014
Irvine Realty Group, Inc. 2003 - January 2013
Lifescan 1997 - 2000
Bristol-Myers Squibb 1988 - 1993
Fotomat 1987 - 1988
Skills
Pharmaceutical Sales, Change Initiatives, Stakeholder Analysis, Business Readiness, Change Management..., Human Performance, Managed Care, Territory, Business Change..., Diabetes, Hospitals, Organizational Change, Pharmaceuticals, Change Leadership, Employee Training, Talent Management, Change Management, Pharmaceutical Industry, Strategic Planning, Leadership Development, Team Building, Organizational..., Cross-functional Team..., Healthcare, Project Management, Training, Business Development, Microsoft Office, Coaching, New Business Development, Hospital Sales, Negotiation, Sales Management, Employee Benefits, Sales, Marketing, Management, Contract Negotiation, Leadership, Selling
Education
Pace University - Lubin School of Business 2007 — 2011
MBA, Change Management
Louisiana State University 1981 — 1985
BS, Business
Mandeville High school 1978 — 1981
Taylor Home October 2012 - Present
Angels On The Earth Marine Supply November 2011 - Present
Alabama Department of Human Resources May 2011 - Present
Angels On The Earth January 2010 - Present
Logistics Health Incorporated October 2011 - April 2013
Taylor Home 2012 - 2013
Growing Homes August 2007 - August 2012
American Reverse Mortgage® (ARM) 2007 - 2009
IBMG September 2006 - November 2007
TeleVox Software September 2001 - November 2004
Skills
Healthcare, Public Speaking, Leadership, Loans, Team Building, Mortgage Lending, Event Planning, Security Clearance, Public Relations, Management, Cpr Certified, Strategic Planning, Team Leadership, Entrepreneurship, Customer Service, Microsoft Office, Training, Leadership Development, Budgets, Fundraising, Nonprofits
Education
Alcorn State University 1987 — 1989
Faulkner University
Jefferson County School System July 2013 - Present
Software Technology Inc. October 2009 - February 2013
Pell City School System August 2006 - October 2009
TeleVox Software 2005 - 2006
Software Technology Inc July 2002 - November 2005
Skills
Microsoft SQL Server, SQL, Databases, Windows, Troubleshooting, CompTIA A+ Certification, Windows Server, Network Administration, Software Documentation, Agile Methodologies, Testing, Access, Servers, Visio, Technical Support, System Administration, Quality Assurance, Requirements Analysis, Project Planning, Business Analysis, Networking, Training, IIS, Web Applications, Management, Software Project..., Security, Vendor Management, Database Design, VB.NET, T-SQL, IT Management, SharePoint, Disaster Recovery, SSIS, Enterprise Architecture, Crystal Reports, SSRS, Requirements Gathering, Business Intelligence, TFS, Team Leadership
Education
Auburn University at Montgomery 2000 — 2002
Bachelor of Arts, History
University of South Alabama 1993 — 1995
Bachelor of Arts (B.A.), History major
TeleVox Software August 2014 - Present
TeleVox Software December 2011 - August 2014
TeleVox Software February 2011 - November 2011
Perficient November 2008 - February 2011
Wiley-Blackwell August 2009 - August 2009
Perficient November 2007 - October 2008
Software Technology, Inc July 2006 - November 2007
Software Technology, Inc July 2003 - July 2006
Software Technology, Inc August 1999 - July 2003
Skills
ASP.NET, C#, VB.NET, .NET, XML, Web Services, Visual Studio, SSRS, T-SQL, Databases, Microsoft SQL Server, Architecture, JavaScript, Web Development, CSS, JSON, ADO.NET, VSS, Visio, HTML, SSIS, WCF, Database Design, TFS, jQuery, SQL, ASP.NET MVC, Software Development, IIS
Education
Oglethorpe University 1995 — 1999
BA, English Literature
TeleVox Software July 2013 - Present
TeleVox Software March 2012 - July 2013
STI October 2007 - March 2012
CSI Technology Outfitters September 2006 - October 2007
McAleer Computer Associates June 2000 - September 2006
Skills
Microsoft SQL Server, C#, .NET, Visual Studio, Web Services, XML, TFS, ASP.NET, VB.NET, Visual Basic, WCF, Web Applications, Crystal Reports, Entity Framework, SSIS, Database Design, Software Development, IIS, Integration
Education
Auburn University at Montgomery 1996 — 2000
Bachelor of Business Administration (B.B.A.), Information Systems
Ariosa Diagnostics 2015 - Present
VisionCare Ophthalmic Technologies November 2012 - Present
TeleVox Software February 2012 - October 2012
ISTA Pharmaceuticals 2008 - 2011
ISTA Pharmaceuticals 2006 - 2008
Abbott Laboratories 2001 - 2006
ALLTEL Communications 1998 - 2001
Enterprise Rent-A-Car 1994 - 1998
Skills
Selling, Pharmaceutical Sales, Product Launch, Managed Care, Account Management, Sales Operations, Program Management, Strategy, Salesforce.com, Sales, Start-ups, New Business Development, Medical Devices, Direct Sales, Leadership, Management, Sales Management, Urology, Pharmaceutical Industry, Training
Education
Longwood University 1990 — 1993
Bachelor of Science, Psychology
Practical Data Solutions September 2009 - August 2015
Optum360 (formerly Ingenix) January 2007 - September 2009
TeleVox Software July 2001 - January 2007
Newark Paperboard 1991 - 1999
Skills
Data Modeling, Data Warehousing, Solution Selling, Revenue Cycle Management, Business Intelligence, Analytics, Cognos, MicroStrategy Reporting, Sales Operations, Practice Management, Healthcare, Project Management, Revenue Cycle, Account Management, Patient Access Reporting, Sales, Hospitals, Healthcare Information..., Healthcare Industry, Process Improvement
Education
Greenville Technical College 1989 — 1992
Associate, Marketing
AccuReg Front-End Revenue Cycle Solutions May 2012 - Present
TeleVox Software October 2009 - May 2012
TeleVox Software February 2007 - October 2009
TeleVox Software June 2005 - February 2007
Skills
Solution Selling, Direct Sales, Account Management, New Business Development, Consultative Selling, Credit Unions, Building Relationships, C Level Selling, Healthcare Information..., Healthcare Industry, Selling, Competitive Analysis, Leadership, Training, Sales, Salesforce.com, CRM, Networking, Sales Process, Customer Service, Cold Calling, Healthcare, Enterprise Software, Sales Presentations, Business Development, SaaS, Process Improvement, Sales Operations, Cross-functional Team...
Education
Spring Hill College 2000 — 2005
BA, Computer Information Systems
TeleVox Software November 2008 - Present
Corporate Search America July 2004 - October 2008
Education
Ithaca College 1995 — 1998
BS, English, Business Management
Valley Forge Military Academy & College 1993 — 1994
AA, Business Management
TeleVox Software August 2011 - Present
SnagAJob.com November 2009 - August 2011
SnagAJob.com January 2009 - November 2009
New England Office Supply September 2007 - May 2008
Kennison & Associates May 2000 - August 2007
Kantor Fiengold Orleans & Troy 1999 - 2000
Skills
Recruiting, Cold Calling, Applicant Tracking...
Education
Bentley College 1995 — 1999
Oliver Ames 1991 — 1995
Siemens PLM (UGS) 2007 - Present
Alion Science and Technology November 2001 - June 2007
Televox Software 2000 - 2001
Singing River Health System 1996 - 2000
Skills
Project Management, Microsoft SQL Server, PMP, Informations Systems..., Database Design, Database Analysis, Java, SQL, Oracle, Budgets, Agile Project Management, Schedule, Task Management, Project Recovery, Project Estimation, Requirements Management, Business Process..., Business Process..., Business Process..., Workflow Applications, Project Communications, Project Finance, Microsoft Project, Teamcenter, Substance Compliance, CAD Management
Education
University of South Alabama 1998 — 2004
Master’s Degree, Computer and Information Sciences, 4.0/4.0
University of South Alabama 1993 — 1995
Bachelor’s Degree, Finance, 4.0/4.0
Mississippi Gulf Coast Community College 1990 — 1993
Associate’s Degree, Business Administration and Management, General, 3.7/4.0
Intelligent Retinal Imaging Systems (IRIS) May 2014 - Present
TeleVox Software September 2011 - March 2014
TeleVox Software October 2010 - October 2011
Quality Deployment November 2009 - October 2010
Quality Deployment September 2007 - November 2009
Electronic Data Systems June 2005 - September 2007
Electronic Data Systems November 2004 - May 2005
Electronic Data Systems April 2003 - November 2004
Electronic Data Systems August 2002 - April 2003
Electronic Data Systems April 1999 - April 2003
Skills
Program Management, Vendor Management, Matrix Management, Team Leadership, Business Development, Contract Management, Account Management, Cross-functional Team..., IT Strategy, Outsourcing, CRM, Strategy, Integration, Business Analysis, Business Intelligence
Education
Spring Hill College 1983 — 1986
B.S., Business Administration
TeleVox Software December 2007 - Present
Flavormatic 2002 - 2007
Skills
Direct Sales, Solution Selling, Sales Process, Cold Calling, Marketing, Sales, B2B, Account Management, Sales Management, SaaS, Sales Presentations, Selling, New Business Development, Salesforce.com, Sales Operations, Business Development
Education
Indiana University Bloomington 1995 — 2009
Indiana University Bloomington 1995 — 1999
churchill high school 1990 — 1995
TeleVox Software February 2015 - Present
Audacity LLC March 2010 - Present
Mentor Graphics December 2000 - March 2009
Skills
Pragmatic Marketing..., Product Marketing, Product Management, Technical Writing, Business Development, Technical Presentations, Embedded Systems, Embedded Software, Press Releases, Social Media Marketing, Google Analytics, Market Research, Competitive Analysis, Requirements Gathering, Email Marketing, Newsletters, Sales, Software Development, Management, Analytical Skills, Product Development, Leadership, Marketing, C, Testing, Microsoft Office, Marketing Strategy, Customer Service, Strategic Planning
Education
Alabama State University 1995 — 2000
Bachelor of Science (BS), Computer Information Systems
Archway Marketing Services May 2015 - Present
TeleVox Software September 2009 - May 2015
OfficeMax 2006 - 2009
Staples National Advantage 1999 - 2006
Education
Montclair State University 1990 — 1994
Bachelor of Arts, Business
TeleVox Software November 2012 - Present
Zynex Medical April 2012 - November 2012
Forest Pharmaceuticals October 2004 - April 2012
Skills
Cold Calling, Account Management, Selling, Medical Devices, Capital Equipment, Pharmaceutical Sales
Education
Elon University 1990 — 1994
Bachelor of Arts (BA), Political Science and Government/History
TeleVox Software August 2008 - Present
TeleVox Software August 2008 - Present
TeleVox Software August 2004 - August 2008
Hattiesburg Mississippi January 2003 - June 2003
Education
The University of Southern Mississippi 2001 — 2003
The University of Southern Mississippi
2003B.S; Advanced Diploma, Software Engineering Technologies
TeleVox Software 2007 - Present
Skills
IIS, Active Directory, Visual Studio, SharePoint, Microsoft SQL Server, VMware, Windows Server, Disaster Recovery, Windows, Windows 7, Visual Basic, Troubleshooting, Computer Hardware, Databases, Technical Support, Network Administration, Windows XP, Customer Service, Account Management, SQL, Networking
Education
American Public University System 2012 — 2016
Bachelor's degree, Computer and Information Systems Security/Information Assurance, Freshman
Remington College 2004 — 2006
Associate's degree, Computer and Networking Administration
TeleVox Software June 2007 - Present
Skills
VB.NET, Visual Studio, C#, ASP.NET, SSRS, Microsoft SQL Server, TFS, WCF, LINQ, Software Development, FoxPro, T-SQL, .NET, SQL, Agile Methodologies, IIS, JavaScript, CSS Javascript, Troubleshooting
Education
University of South Alabama 2007 — 2010
Bachelor's of Science, Computer Science
Middle Tennessee State University 2005 — 2007
Bachelor's of Science, Computer Science
Intelligent Retinal Imaging Systems June 2014 - Present
TeleVox Software April 2013 - June 2014
Ochsner Clinic Foundation December 2011 - April 2013
Ochsner Clinic Foundation June 2010 - October 2012
Ochsner Health System August 2007 - June 2010
Ochsner Clinic Foundation January 2007 - August 2007
Skills
Healthcare Management, Hospitals, Epic Systems, EHR, Healthcare Information..., EMR, Healthcare, Physician Relations, Physicians, Revenue Cycle, Medical Billing, Medicaid, Surgery, Medicare, Performance Improvement, Practice Management, Sales, Salesforce.com, Software Project..., Informatics, Healthcare Consulting
Education
University of South Carolina-Columbia 2005 — 2007
Master of Health Administration
Louisiana State University 2000 — 2005
B.S. - Kinesiology, Exercise Science
TeleVox Software October 2004 - Present
Technology Consulting Associates LLC 2000 - 2003
SBS Corporation December 1998 - August 2000
Skills
Business Intelligence, Microsoft SQL Server, SQL, Program Management, SaaS, Project Management, IIS, VB.NET, Virtualization, ASP.NET, .NET, Visual Basic, Microsoft CRM, Databases, Leadership, Business Development, SharePoint, SDLC, Software Project..., Requirements Analysis, Software Development, Management, Process Improvement, Information Technology, Consulting, Integration
Education
Auburn University 1993 — 1998
Bachelors Degree, Management Information Systems, General
TeleVox Software July 2011 - Present
TeleVox Software December 2008 - July 2011
InHealth Systems and Services February 1998 - November 2008
Skills
Healthcare, Healthcare Information..., Sales Operations, Sales Management, Sales Process, Customer Centered..., Sales Funnels, Direct Sales, Solution Selling, Long Term Business..., Customer Engagement, Sales Presentations, Strategic Partnerships, Sales Prospecting, Profitable Growth, Microsoft CRM, SPIN Selling, Revenue Cycle, Sales, Hospitals, EMR, Management, CRM, Training
Education
Eastern Kentucky University 1989 — 1995
Bachelor's degree, Health/Health Care Administration/Management
BBB Industries, LLC March 2014 - Present
TeleVox Software January 2009 - March 2014
TeleVox Software August 2006 - December 2008
Stein Mart 2001 - 2006
Wal-Mart, Inc 1999 - 2000
Viking Range Corporations 1996 - 2000
Skills
Customer Service, Budgeting, Inventory Management, Contract Negotiation, Supervisory Skills, Analysis, Accounts Payable, Accounts Receivable, Customer Relations, Account Management, Public Speaking, Strategic Planning, Team Building, Business Planning, Project Management, Accounting, Budgets, Microsoft Office, Business Development, Customer Satisfaction, Sales, Training, Process Improvement, Salesforce.com, Recruiting, CRM, Microsoft Excel, Leadership, Product Management, Cross-functional Team..., Direct Sales, Team Leadership, Sales Process, Sales Management, Project Planning, Cold Calling, Selling
Education
University of South Alabama 2011 — 2013
Accounting, CPA eligible
William Carey College 2002 — 2004
MBA, Business Administration
University of Southern Mississippi 1994 — 1996
Bachelor of Science, Business/Fashion Marketing
University of South Alabama January 2013 - Present
University of South Alabama December 2012 - Present
University of South Alabama July 2011 - December 2012
University of South Alabama February 2010 - July 2011
University of South Alabama July 2008 - February 2010
Studio 33 May 2007 - July 2008
Mane Attraction November 2005 - May 2007
TeleVox Software August 2004 - May 2006
Lindamood-Bell Learning Processes May 2002 - August 2004
AltaPointe Health Systems August 2001 - May 2002
Skills
Teaching, Public Speaking, Fitness Instruction, Health Education, Community Outreach, Event Planning, Microsoft Office, Research, Creative Writing, Microsoft Word, Social Media, Editing, Marketing, Customer Service, PowerPoint, Microsoft Excel, Higher Education, Training, Nonprofits, Leadership, Fundraising, Project Management, CPR Certified, Program Development, Student Affairs
Education
University of South Alabama 2014 — 2016
Master of Science (M.S.), Health Education, 4.0 GPA
Blue Cliff Career College 2004 — 2005
Diploma, Massage Therapy
University of South Alabama 1997 — 2001
B.A., Psychology
TeleVox Software August 2002 - Present
Education
Troy University
TeleVox Software August 2015 - Present
Xante April 2006 - August 2015
Ray's Hardware May 1997 - July 2005
Monroe Academy October 2004 - February 2005
Skills
Customer Service, Cold Calling, Word, Customer Relations, Microsoft Office, Customer Satisfaction, Account Management, Microsoft Word, Salesforce.com, Management, Sales, Direct Sales, Sales Process, Team Building, B2B, New Business Development, Marketing, Trade Shows, Selling, Sales Management, Contract Negotiation, Sales Presentations, Advertising, Solution Selling, Pricing, Marketing Strategy, Leadership, Training, Social Networking, Strategic Planning, Forecasting, Negotiation
Education
Auburn University 1998 — 2002
BA, Criminal Justice
Alabama Southern Community College 1997 — 2001
N/A, General Studies
Monroe Academy 1979 — 1997
General Studies, General Studies
Mac Tools November 2014 - Present
Ohio State University Medical Center January 2013 - November 2014
TeleVox Software October 2011 - November 2012
University of Mobile January 2006 - May 2012
TeleVox Software March 2008 - October 2011
PrintXcel July 2006 - March 2008
U.S. Marine Corps August 1997 - June 2000
Skills
IP Networking, Microsoft Office, Windows Server, Windows, System Administration, SharePoint, Visual Basic, Microsoft SQL Server, Process Improvement, Troubleshooting, Healthcare, HTML, Computer Hardware, Access, Technical Writing, Databases, Software Documentation, Quality Assurance, Unix, Testing, Web Applications, Technical Support, SQL, Management, Leadership, Networking, Integration, Microsoft Excel, Training, Programming, Team Leadership, IP
Education
Luther Rice University 2012 — 2017
Master of Divinity (M.Div.), Divinity/Ministry
Remington College-Mobile Campus 2007 — 2009
Associate of Applied Science Degree, Computer Network Administration
Northwestern University 2004 — 2005
Master's Degree, Music Performance, 3.9 GPA
Northwestern State University 2000 — 2004
Bachelor, Music Performance & Pedagogy, 3.6 GPA
Carestream Dental, LLC (formerly PracticeWorks) October 2012 - Present
TeleVox Software April 2012 - September 2012
Department of Veterans Affairs May 2010 - March 2012
PracticeWorks May 2005 - March 2010
SBC Smart Yellow Pages (now AT&T) July 2001 - November 2004
Steelcase January 1998 - July 2001
Wright Line April 1995 - January 1998
Bausch + Lomb January 1992 - September 1994
The Donnelley Directory March 1988 - January 1992
Skills
Account Management, Sales, Advertising, Marketing Strategy, Online Advertising, Marketing, Sales Management, Management, Direct Sales, Medical Devices, Cold Calling, Project Management, Sales Process, Selling, Product Marketing, Sales Operations
Education
Penn State University 1982 — 1986
Bachelor of Science, Marketing
Blue Cross Blue Shield of Alabama October 2011 - Present
TeleVox Software December 2007 - November 2011
Xante March 2006 - November 2007
Skills
JavaScript, MongoDB, AngularJS, Node.js, GruntJS, jQuery, User Interface Design, Web Applications, CSS, ActionScript, Flash Builder, JSON, Databases, MySQL, Troubleshooting, 3D Studio Max
Education
Remington College (formerly Southeast College of Technology) 1997 — 1998
AAS, Computer Information Systems
Auburn University 1994 — 1996
Computer Engineering
TeleVox Software December 2014 - Present
Greenway Medical Technology (Carrollton, GA) May 2011 - January 2014
Science Applications International Corporation (SAIC) October 2010 - April 2011
Acuity Brands Lighting May 2010 - October 2010
Systems Provider - US Navy May 2009 - February 2010
BCD Travel 2007 - 2008
Opteum Financial Services 2006 - 2007
Hewlett Packard (Atlanta, GA) 1994 - 1997
Hewlett Packard (Atlanta, GA) 1994 - 1997
Skills
Microsoft SQL Server, .NET, C#, WCF, Databases, Agile Methodologies, Visual Studio, ASP.NET, SDLC, JavaScript
Education
Georgia State University 1991 — 1993
Bachelor of Science (BS), Computer and Information Sciences and Support Services
Georgia State University
Computr Information Systems, Software design and development
Red Lion Controls September 2015 - Present
TeleVox Software November 2009 - September 2015
Manpower Inc. June 2007 - November 2009
First Southern Mortgage October 2002 - June 2009
Skills
Direct Sales, Account Management, Sales, Talent Acquisition, Applicant Tracking..., Cold Calling, Training, Recruiting, Onboarding, Salesforce.com, Business Development, Sales Presentations
Education
James H Faulkner State Community College 1987 — 1989
John L. LeFlore High School 1983 — 1987
TeleVox Software September 2012 - Present
CACI International Inc April 2012 - August 2012
Mentor Graphics December 2000 - December 2011
Skills
ClearQuest, Visual Studio, Test Automation, Eclipse, Subversion, Software Development, Software Engineering, Debugging, Quality Assurance, C++, Embedded Systems, Python, JIRA
Education
Auburn University 2005 — 2008
Master of Software Engineering, Software Engineering
Auburn University 1995 — 2000
Bachelor of Computer Engineering, Computer Engineering
UC Davis March 2015 - Present
TeleVox Software July 2009 - November 2011
Spring Hill College August 2007 - May 2011
UC Davis 1999 - 2007
Las Lomas High School 1998 - 1999
Skills
Spanish, Teaching, Literature, Higher Education, Public Speaking, Editing, Research, Language Teaching, Grant Writing, Health Advocacy, Child Advocacy, Grassroots Lobbying, Translation, Interpreting, Cultural Awareness, Cultural Sensitivity, Cross-cultural..., Writing, University Teaching, Social Media
Education
University of California, Davis 2001 — 2007
PhD
University of California, Davis 1999 — 2001
MA
Scripps College 1994 — 1998
BA
Wells Fargo February 2014 - Present
West Notifications Group May 2012 - April 2013
TeleVox Software August 2009 - May 2012
AmSouth Bank March 1999 - March 2007
Skills
Business Planning, Marketing Strategy, Competitive Analysis, Public Speaking, Budget, Territory Development, Team, Technology Needs..., Group Leadership, Call Center, Direct Sales, Account Management, New Business Development, Call Centers, Budgets, Sales Management, Process Improvement, Salesforce.com, Sales, Sales Operations, Marketing, Enterprise Software, SaaS, Leadership, Management, Strategy, Sales Process, Strategic Planning, Solution Selling, Cold Calling, Selling, Analysis, Business Development, Sales Presentations, Lead Generation, Product Management, B2B, Mobile Devices, Start-ups, Contract Negotiation, Customer Retention, Product Marketing, Cross-functional Team..., Key Account Management, Strategic Partnerships
Education
Spring Hill College 1993 — 1997
BS, Finance / Economics
TeleVox Software September 2005 - Present
Digital Road Inc. 2002 - September 2005
Telapatient Inc 2000 - 2002
Health Management Center 1999 - 2000
Nordstrom 1995 - 1999
Skills
Solution Selling, Sales Process, Direct Sales, Process Improvement, Strategic Planning, Strategic Partnerships, Strategic Selling, Contract Negotiation, Revenue Cycle Management, Healthcare Information..., SaaS, Sales Management, Sales Presentations, New Business Development, Business Development, Enterprise Software, Account Management, CRM, HIPAA, Hospitals, EHR, EMR, Competitive Analysis, Cold Calling, Sales, People-oriented, Salesforce.com, Customer Service
Education
San Diego State University-California State University 1989 — 1995
BA, Psychology
Turn-Key Health, LLC May 2015 - Present
Enclara Pharmacia May 2015 - Present
Care Trajectory, LLC December 2014 - May 2015
American Hospice LLC February 2008 - December 2014
AXON Strategy, LLC April 2002 - February 2008
TeleVox Software June 2000 - April 2002
VIVA Health 1996 - 2000
Skills
Healthcare Industry, Healthcare Information..., Physician Relations, Managed Care, Healthcare, Healthcare Consulting, Corporate Development, Medicare, Executive Management, Home Care, Private Equity, Strategic Planning, Start-ups, Mergers, Management Consulting, Disease Management, Healthcare Management, Sales Management, Strategy, Practice Management, Physicians, Quality Improvement, Revenue Cycle, Medicaid, Long-term Care, Hospitals, Mergers & Acquisitions, Utilization Management, Pharmacy Benefit..., Elder Care, Health Policy, Private Equity/Venture..., HMO, Company Acquisitions, Acute Care, Healthcare Analytics, Strategic Partnerships, Strategic Leadership, Venture Capital, Palliative Care, Cross-functional Team..., Business Development, Management, Sales Operations, Business Strategy, Balanced Scorecard, Product Development, Marketing Strategy
Education
University of Richmond 1991 — 1995
BA, Jepson School of Leadership Studies
East Tennessee State University 1993 — 1993
San Jose, CR - Summer Spanish Immersion Program, Spanish Language and Literature
TeleVox Software November 2010 - Present
Apollo Health Street 2005 - 2008
Skills
ASP.NET, Microsoft SQL Server, C#, VB.NET, .NET, Visual Studio, WCF, SQL, TFS, IIS, SSRS, VSS, Software Development, Entity Framework, Database Design, ADO.NET, XML, ASP.NET MVC, Visual C#, OOP, JavaScript, AJAX, Visual Basic, T-SQL, MySQL, ASP.NET AJAX, SSIS, WCF Services, Web Services, Windows Services
Education
University of South Alabama 2009 — 2010
Jawaharlal Nehru Technological University
Health First July 2015 - Present
Lahey Hospital & Medical Center March 2014 - April 2015
Baylor Scott and White Health May 2012 - November 2013
University of Mississippi Medical Center February 2010 - May 2012
Xante Corportion February 2006 - February 2010
TeleVox Software February 2004 - June 2006
Skills
Epic Systems, EHR, Information Technology, Healthcare Information..., Epic Technical Dress..., Management, Program Management, IT Infrastructure..., Infrastructure Planning, IT Service Management, Client Services, ITIL, IT Operations, IT Infrastructure Design, Disaster Recovery, Disaster Recovery..., Technical Documentation, Team Management, Technical Leadership, Cross-functional Team..., IT Solutions, Strategic Planning, Project Management, Process Improvement, Data Center, Active Directory, Leadership, Databases, Access, Networking, Budgets, Servers, Policy, Analytical Method..., Process Flow..., Process Flow Charts, Technical Support, Business Analysis, Mobile Device Management, Business Continuity..., Business Strategy, Leadership Development, Network Design, Desktop Support..., Business Planning, Relationship Management, Technical Recruiting, SharePoint
Education
University of South Alabama 2000 — 2007
Bachelors, Computer Sciences
National Institute of Information Technology 1996 — 1999
Associate's Degree, Computer Information Systems/programming and Networking
Bharati Vidyapeeth 1989 — 1994
Associate's Degree, Computer Technology/Computer Systems Technology
TeleVox Software Customer Support SpecialistMillennium HealthSeptember 2013 - October 2014
TP Orthodontics July 2008 - August 2013
Frito Lay August 2007 - July 2008
Skills
Account Management, Negotiation, Cold Calling, Problem Solving, Communication, Adaptable & a quick..., Sales Operations, Cross-functional Team..., Leadership, Selling, Product Launch, Medical Devices, Marketing Strategy, Sales Process, Salesforce.com, Training, Sales Management, Marketing, Sales, Business Development, Direct Sales, Time Management, Sales Presentations, B2B, Management, CRM, Selling Skills, Strategy, Team Building, Capital Equipment, New Business Development, Business Planning
Education
Arizona State University
Bachelor of Arts (B.A.), Communication
Allstate October 2013 - Present
TeleVox Software February 2013 - October 2013
TeleVox Software July 2010 - February 2013
mindWireless September 2007 - December 2009
Skills
CRM, Cold Calling, Customer Satisfaction, Direct Sales, Salesforce.com, Sales, Testing, Training, Account Management, Microsoft Excel, Customer Service, Microsoft Word, Microsoft Office, Software Installation, Solution Selling, Wireless
Education
Lamar University 1988 — 1994
B.S., Crimininal Justice
Lamar University
Bachelor of Science (BS), Criminalistics and Criminal Science
The East Central / Vancleave Link Newspaper January 2010 - Present
RandyWhitleyPhotography January 2009 - Present
TeleVox Software November 2001 - Present
North Mississippi Medical Center June 1993 - October 1997
Education
Mississippi State University 1978 — 1983
B.A., Business Management
BIS Designs September 2009 - Present
TeleVox Software September 2001 - September 2009
Markaryds Grafiska October 1999 - May 2001
Säffletidningen March 1999 - October 1999
Skills
Web Development, jQuery, Web Design, User Interface Design, Website Development, SEO, CSS, Dreamweaver, Web Applications, JavaScript, Wordpress, DotNetNuke, Social Media Marketing, Google Adwords, Web 2.0, E-commerce, Graphic Design, User Experience, Flash, Front-end, WordPress
Education
Lund University 1994 — 1999
BA, Bok- och bibliotekshistoria
Lund University 1992 — 1999
MS, Biology
Stony Brook University 1996 — 1997
Biology & mixed
Microsoft January 2013 - Present
TeleVox Software July 2012 - January 2013
TeleVox Software July 2011 - July 2012
Software Technology, Inc. April 2002 - July 2011
Skills
C#, VB.NET, SQL Server 2000-2008, ASP.NET, ASP.NET AJAX, JavaScript, XML, Computer Hardware, Server Hardware, Visual Studio, HTML + CSS, Unit Testing, SSIS, SSRS, SOA, WCF, Web Services, IIS, Performance Tuning, Performance Analysis, Team Leadership, Microsoft SQL Server, Visio, jQuery, T-SQL, .NET, TFS
Education
Clemson University 1995 — 2000
BS, Computer Science
Accureg Software April 2013 - Present
TeleVox Software August 2004 - March 2013
Skills
Windows, Team Leadership, Microsoft Office, Microsoft Excel, Customer Service, Outlook, Microsoft Word, PowerPoint, English, Research, Teaching, Account Management, Inside Sales, HTML, Salesforce.com
Education
University of Southern Mississippi 2001 — 2003
Bachelor of Science (BS), Software Engineering Technologies
City of Mobile January 1999 - Present
TeleVox Software May 2009 - September 2011
Skills
Windows, Outlook, HTML, Microsoft Office, Customer Service, Photoshop, System Administration, Java, Microsoft Excel, Microsoft Word, PowerPoint, English, Research, Teaching, Public Speaking, Strategic Planning, Budgets, Databus Programming, Visual Studio, Microsoft SQL Server
Education
Alabama State University 1982 — 1985
Bachelor's degree, Computer Science, 2.85
S. D. BISHOP STATE JUNIOR COLLEGE 1979 — 1981
Associate of Science (A.S.), Computer Science