Safeco Insurance
Industry: Insurance company
DescriptionSafeco Insurance, a member of Liberty Mutual Group, is a national U.S. insurance company. It held the naming rights to the Seattle Mariners' baseball stadium Safeco Field from its opening in 1999 through the end of the 2018 season. Headquarters: Seattle, Washington, United States Parent organization: Liberty Mutual CEO: Matthew Nickerson (24 Jul 2012–) Founded: 1923, Seattle, Washington, United States Acquisition date: 22 September 2008 Subsidiaries: Safeco Insurance Company of America,
Safeco Insurance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Safeco Insurance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Safeco Insurance Salaries. You can even request information on how much does Safeco Insurance pay if you want to. Learn about salaries, pros and cons of working for Safeco Insurance directly from the past employees.
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2,891 Safeco Insurance employees in database. Find out everything there's to know about Safeco Insurance employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Safeco Insurance Employees
Lucky Eagle Casino & Hotel May 2014 - Present
Safeco Insurance June 1996 - August 1999
Safeco Insurance November 1993 - May 1996
Skills
Farms, Agriculture, Agribusiness, Sustainable Agriculture, Horticulture, Strategic Planning, Sustainability, Social Media
Education
Washington State University 2011 — 2011
Associate's Degree, Sustainable Farming, and Rancher
Centralia College 2002 — 2003
Graphic Design
Seattle Community College-South Campus 1985 — 1987
Associate's Degree, Automotive Body Refinishing Apperantic Program
Washington School for Deaf 1981 — 1985
Diploma, General Study
Imperial Fire and Casualty Insurance Co. June 2013 - Present
Imperial Fire and Casualty Insurance Co. August 2011 - June 2013
State Farm Insurance December 2010 - August 2011
Allstate December 2009 - November 2010
WA Homes January 2005 - December 2009
Safeco Insurance January 2001 - January 2005
Safeco Insurance January 2000 - January 2001
The Hartford January 1999 - January 2000
Nationwide Insurance January 1995 - January 1999
Nationwide Insurance January 1993 - January 1995
Skills
Underwriting, Insurance, Casualty, Claim, Sales, Strategy, Marketing, Marketing Strategy, General Insurance, Property & Casualty..., Claims Management, Pricing, Business Analysis, Actuarial Science, Process Improvement, Casualty Insurance
Education
College of Charleston 1988 — 1991
BS, Mathematics
Arthur J. Gallagher & Co. August 2014 - Present
Puget Sound Construction Financial Managers Association 2008 - 2015
Puget Sound Construction Financial Managers Association 2008 - 2015
Puget Sound Construction Financial Managers Association 2008 - 2015
Parker, Smith & Feek March 2003 - April 2014
Safeco Insurance May 1998 - March 2003
Washington Army National Guard June 1988 - June 1994
Skills
Surety, Surety Bonds, Underwriting, Bonds, Strategic Planning, Budgets, Business Planning, New Business Development, Financial Reporting, Accounting, Financial Analysis, Insurance, Professional Liability, Brokers, Liability, Casualty, Commercial Lines, Umbrella Insurance, Commercial Insurance, Sales, Property, Workers Compensation, Finance, Management, Strategic Leadership, Property & Casualty..., Casualty Insurance
Education
Central Washington University 1988 — 1993
BS, Business
Safeco Insurance September 2013 - Present
Safeco Insurance October 2010 - September 2013
Safeco Insurance March 2009 - October 2010
Safeco Insurance Company May 2008 - March 2009
Safeco Insurance Company 2007 - 2008
Safeco Insurance Company 2004 - 2007
Opportunity Presbyterian Church 2000 - 2005
Safeco Insurance Company 2002 - 2004
Skills
Insurance, Call Center, Customer Service, Process Improvement, Program Management, Training, Leadership, Visio, Management, Business Process..., Project Management, Quality Assurance, Access, Human Resources, Strategic Planning, Budgets, Coaching, Six Sigma, Requirements Analysis, Business Intelligence, Integration, Leadership Development, Business Analysis, Claim, Call Centers, Underwriting
Education
Central Washington University 1995 — 1998
B.A, Foreign Language
Yogo Mojo Frozen Yogurt October 2012 - Present
Mundus Bishop April 2010 - Present
Tehama February 2008 - March 2010
Safeco Insurance September 2007 - February 2008
Belron, Inc, DBA Elite Auto Glass May 1995 - September 2007
Skills
Training and development, Outstanding Customer..., Strong Interpersonal..., interviewing, problem resolution, hiring and retention, Employee Benefits, employee coaching, accounts..., management, Superior supervisory...
Education
Colorado Christian University 2007 — 2011
Bachelor of Science, Organizational Management/Human Resources
Houston International Insurance Group April 2015 - Present
The Republic Group April 2013 - April 2015
The Republic Group February 2008 - April 2013
AIG January 2007 - January 2008
Safeco Insurance 2004 - 2007
Tropic Sun Fruit & Nut 2002 - 2003
Bloom Technologies 1998 - 2001
Universal Insurance Services, Inc. 1995 - 1998
Johnson & Higgins 1990 - 1995
Royal Insurance 1988 - 1990
Skills
Casualty, Commercial Lines, Risk, Excess, Underwriting, Management, Financial Risk, Commercial Insurance, Risk Management, Umbrella Insurance, Property & Casualty..., Insurance, Legal Liability, General Insurance, Liability, Workers Compensation, Captives, Professional Liability, Casualty Insurance
Education
Central Michigan University 1982 — 1986
B.S., Psychology, Business
Liberty Mutual Insurance January 2014 - Present
UPC Insurance 2012 - Present
Carlton Insurance Agency, Inc. January 2014 - Present
Carlton Insurance Agency, Inc February 2003 - Present
Allstate February 2012 - Present
Safeco Insurance 2012 - Present
National General Insurance February 2003 - Present
Progressive Insurance February 2003 - Present
The National Alliance for Insurance Education & Research 2014 - 2015
The National Alliance for Insurance Education & Research 2014 - 2015
Skills
General Insurance, Insurance, Liability, Property & Casualty..., Customer Service, Commercial Insurance, Strategic Planning, Microsoft Office, Team Building, Customer Satisfaction, Umbrella Insurance, Legal Liability, Management, Sales, Workers Compensation, Claim
Education
National Alliance for Insurance Educatino & Research 2014 — 2017
CISR, Insurance
The Institutes 2011 — 2012
Associate's degree, Insurance
Coastal Carolina Community College 1989 — 1990
Certified, Machine Tool Technology/Machinist
Olympus Lock, Inc. January 1992 - Present
Safeco Insurance September 1996 - December 1998
Wall Data January 1987 - November 1991
Skills
Sales Management, Marketing Strategy, Social Media Marketing, Email Marketing, Marketing Management, Market Planning, Advertising, Account Management, Direct Sales, Strategic Planning, Contract Negotiation, Selling, Pricing, B2B, Negotiation, Sales, Product Marketing, Marketing, Sales Operations, Team Building, New Business Development, Trade Shows, Management, Sales Process, Customer Service, Competitive Analysis, Sales Presentations, Product Development, Key Account Management, P&L Management, Product Management, Business Development, Marketing Communications, Online Marketing, Lead Generation
Education
University of Washington - Extension 1999 — 2000
Web Design & Development
Bellevue College 1995 — 1996
AA, Computer Information Systems
Central Washington University 1982 — 1987
BS, Business Administration
Safeco Insurance March 2013 - Present
Cottonwood Financial October 2011 - July 2012
American Diabetes Association April 2011 - October 2011
Aldo Group February 2008 - January 2011
Carlton Cards September 2004 - January 2008
Skills
Leadership Development, Sales Recruitment, Direct Sales, Sales, Training, Management, Human Resources, Store Management, Merchandising, Loss Prevention, Customer Service, Retail, Visual Merchandising, Operations Management, Sales Management, Strategic Planning, PowerPoint, Public Speaking, Recruiting
Education
University of North Texas 2008 — 2011
Bachelors, Sociology and Minor in Health Promotion
Collin County Community College 2004 — 2009
Associates, Science
CareProviders Insurance Services, a division of NSM Insurance Group February 2012 - Present
CareProviders Insurance Services, a division of NSM Insurance Group June 2008 - January 2012
Safeco Insurance July 2002 - June 2008
Safeco Insurance December 2000 - July 2002
Skills
Commercial Insurance, Property & Casualty..., Commercial Lines, Underwriting, Casualty, Workers Compensation, Social Services, Professional Liability, Liability, Umbrella Insurance, General Insurance, Casualty Insurance, Claim, Insurance, Legal Liability, Risk Management
Education
City University of Seattle 1999 — 2000
MBA, Business Administration
Pacific Lutheran University 1992 — 1995
BA, Legal Studies
Safeco Insurance March 2013 - Present
Safeco Insurance December 2008 - February 2013
Safeco Insurance June 2006 - December 2008
Safeco Insurance January 2002 - June 2006
Safeco Insurance April 2000 - December 2001
Skills
Financial Analysis, Accounting, Finance, GAAP, Financial Statements, Investments, Tax, Management, Reinsurance, Insurance, Property & Casualty..., Underwriting, Executive Management
Education
City University of Seattle
Bachelor of Science (B.S.), Accounting
University of Washington
Bachelor of Science (B.S.), Zoology/Animal Biology
Safeco Insurance June 2015 - Present
Liberty Mutual Insurance April 2014 - June 2015
Sprint June 2010 - April 2014
HomEq December 2008 - June 2010
Carmos Auto Sales January 2004 - December 2008
Skills
Customer Satisfaction, Lotus Notes, Process Improvement, Management, Software Documentation, Call Centers, Technical Support, Vendor Management, Access, Training, Customer Retention, Leadership, Time Management, Analysis, Sales, Insurance, Customer Service
Education
Colorado State University 2015 — 2016
Business Management, Finance, General
Sheldon High School 2001 — 2005
Safeco Insurance February 2012 - Present
Ohio Casualty / Liberty Mutual Insurance 2008 - 2012
Ohio Casualty / Liberty Mutual Insurance 2007 - 2008
Peerless Insurance / Liberty Mutual Insurance 2002 - 2007
Travelers 1995 - 2002
Aetna Insurance 1985 - 1995
Skills
Sales, Sales Operations, Commercial Insurance, Property & Casualty..., Umbrella Insurance, Commercial Lines, Insurance, Legal Liability, Liability, General Insurance, Professional Liability, New Business Development, Casualty Insurance, Claim, Brokers, Underwriting, Workers Compensation
Education
Chatham University
Bachelor of Arts (BA) Major - Business Administration / Minor - Information Science
Gulf Coast Web Net February 2013 - Present
Houston Web Net May 2012 - March 2013
Independent Personal Trainer and Fitness Instructor October 2010 - March 2012
Liberty Mutual January 1992 - February 2012
Safeco Insurance January 1988 - January 1991
Skills
Access, Requirements Gathering, Business Requirements, Business Analysis, Visio, Analysis, Wordpress, CSS, Photoshop, HTML 5, Excel, Data Modeling, Requirements Analysis, Systems Analysis, Property & Casualty..., Commercial Insurance, Compliance, Social Media, Microsoft Excel, WordPress
Education
Aerobics and Fitness Association of America 2011 — 2011
Personal Trainers License, Physical Fitness Technician
Central Washington University 1987 — 1992
BA, Business
North Seattle Community College 1983 — 1986
Computer Information Systems Certificate, Computer Information Systems
Edmonds Community College 1979 — 1982
Associate of Arts (A.A.), Accounting
St. Elizabeth's Episcopal Church January 2011 - December 2014
Trinity Episcopal church, Newtown CT March 2003 - December 2009
The Priory Spirituality Center June 1994 - July 1997
Safeco Insurance September 1987 - July 1997
Contemplative Outreach Northwest October 1988 - June 1996
Oxford Centre for Mission Studies August 1984 - June 1987
Accounting Microsystems Inc August 1982 - July 1984
Christian Technical Training Centre June 1982 - August 1982
Skills
Liturgy, Preaching, Religion, Spiritual Direction, Pastoral Care, Church Growth, Discipleship, Teaching Adults, Teaching, Fundraising, Retreats, Biblical Studies, Theology, Pastors, Missions, Church Events
Education
Graduate Theological Union 1997 — 2002
Master of Arts (M.A.), Christian Spirituality
Church Divinity School of the Pacific 1997 — 2001
Master of Divinity (M.Div.), Ministry
University of Washington, Michael G. Foster School of Business 1981 — 1983
Master of Business Administration (MBA), International Business Management, Management Information Systems
University of Washington, Michael G. Foster School of Business 1978 — 1981
Bachelor of Arts (B.A.), Human Resources Management, Management, Organizational Psychology
The Law Office of Jacob E. Martinez March 2014 - Present
Newell & Decker June 2010 - February 2014
Newell & Decker June 2008 - June 2010
The Savela Law Firm December 2007 - February 2009
Wheeler Trigg Kennedy LLP May 2004 - July 2006
Safeco Insurance March 2003 - May 2004
Perkins Coie LLP May 2002 - July 2002
Skills
Litigation, Legal Research, Legal Writing, Courts, Appeals, Legal Advice, Family Law, Mediation, Criminal Law, Trial Practice, Trials, Westlaw, Civil Litigation, Commercial Litigation, Criminal Defense, Legal Assistance, Depositions, Torts, Hearings, Felonies, White Collar Criminal..., Juvenile Law, Jury Trials, Drug Cases
Education
University of Colorado School of Law 2006 — 2009
Doctor of Law (J.D.)
Colorado College 1998 — 2002
Bachelor of Arts (B.A.), Political Science and Government
Floor Guardian August 2009 - Present
Tegris/RealTech LLC 2002 - 2004
Tenzing Communications 1999 - 2001
Network Commerce 1999 - 2001
safeco insurance 1992 - 1995
GE Capital 1992 - 1994
Skills
Project Management, Budgets, Leadership, Entrepreneurship, Manufacturing, Sales Management, New Business Development, Strategic Planning, Product Management, Contract Negotiation, Marketing Strategy, Account Management, Sales, Product Development, Cross-functional Team..., Customer Service, Team Building, Product Marketing, E-commerce, Business Development
Education
City University of Seattle 2003 — 2004
Master Cert, Project Management
South Seattle Community College
Packaging Corporation of America (Hexacomb Corporation) April 2011 - July 2015
Self Employed July 2006 - November 2010
NP Information Systems July 2004 - July 2006
Berry Plastics (Pliant Corporation) December 1998 - July 2004
Mercer (Administrative Solutions Group) January 1995 - March 1998
Northern Trust (Hazelhurst & Associates) July 1994 - November 1994
Safeco Insurance February 1993 - July 1994
Benefit Administration Company October 1990 - November 1992
Skills
Management, Networking, Employee Benefits, Troubleshooting, Manufacturing, Customer Service, Hardware, Operations Management
Education
Central Washington University
Post Baccalaureate Certificate, Supply Chain Management
International Society of Employee Benefit Specialists
Certified Employee Benefit Specialist (CEBS)
University of Wisconsin-Eau Claire
Bachelor of Business Administration, Management
University of Wisconsin-Eau Claire
Bachelor of Arts, Sociology / Psychology
Boeing Commercial Airplanes September 2012 - Present
Liberty Mutual Insurance June 2007 - August 2012
Safeco Insurance 2007 - 2007
ygnition 2005 - 2006
Vista.com 2004 - 2005
Skills
SQL, JavaScript, XML, HTML, CSS, Windows, Troubleshooting, Microsoft Office, SQL Server, C#, Java, ASP.NET, .NET, Web Services, Web Development, Agile, Programming, Computer Hardware, Word, Problem Solving, PowerPoint, Photoshop, Outlook, User Experience, Databases, Operating Systems, Excel, AJAX, Call Center, Customer Service, Flash Animation, Telematics, Android, Silverlight, HTML 5, Windows Phone, CSS3, MVC 2/3, ASP.NET MVC, Microsoft Excel, Agile Methodologies, Microsoft SQL Server, Flash, jquery, Software Engineering, T-SQL, Visual Studio, Scrum, IIS, Software Design
Education
Central Washington University 2006 — 2008
Computer Science, Artificial Intelligence
Green River Community College 2012 — 2012
Photoshop/Graphic Design
Generala Nr8 1991 — 1998
Sammamish High 2000 — 2003
Guy Carpenter April 2013 - Present
Guy Carpenter February 2011 - April 2013
Liberty Mutual Insurance October 2009 - February 2011
Safeco Insurance June 2007 - September 2009
Skills
Microsoft SQL Server, VBA, Catastrophe Modeling, Reinsurance, Product Management, Property & Casualty..., Access, SAS, General Insurance, Project Management, Risk Management, Analysis, Casualty, Analytics, Underwriting, Casualty Insurance, Insurance
Education
Colorado College 2004 — 2007
Bachelors, Economics
Orange County Sheriff's Department June 2012 - Present
Medical Specialties Managers, Inc. March 2009 - July 2012
Medical Specialties March 2009 - November 2011
Garden Grove Unified School District September 2006 - March 2009
Safeco Insurance May 2006 - June 2007
Disneyland December 2000 - July 2004
Skills
Management, Customer Service, Event Management, Microsoft Office, Customer Satisfaction, Leadership, Microsoft Word, Accounting, Microsoft Excel, Training, Marketing, Budgets, Event Planning, Sales, Healthcare
Education
Chapman University 2003 — 2004
B.S, Business Administration; Business Management
Selective Insurance May 2011 - Present
Insco Dico Group June 2008 - April 2011
Safeco Insurance June 2003 - May 2008
Skills
Underwriting, Surety, Financial Analysis, Strategic Planning, Customer Relations, Bonds, Team Building, Insurance, Surety Bonds, Commercial Insurance, Property & Casualty..., Legal Liability
Education
Clemson University 1984 — 1987
BA, Political Science; English
Oklahoma State University 1982 — 1983
CNA Insurance January 2015 - Present
Travelers 2011 - January 2015
Travelers July 2008 - September 2011
Allied Insurance February 2007 - July 2008
Safeco Insurance November 2004 - September 2006
Safeco Insurance April 2000 - November 2004
Skills
Underwriting, Property & Casualty..., Insurance, General Insurance, Casualty, Commercial Lines, Commercial Insurance, Claims Management, Liability, Claim, Legal Liability, Call Center, Reinsurance, Process Improvement, Umbrella Insurance, Risk Management, Workers Compensation, Claim Investigation, Subrogation, Customer Experience
Education
Gonzaga University - School of Business Administration 2001 — 2003
MBA
Central Washington University 1994 — 1997
BS, Business Administration
Safeco Insurance June 2013 - Present
Quinnipiac University May 2012 - May 2013
Seafood Gourmet December 2010 - April 2013
YMCA May 2012 - August 2012
Total Wine and Spirits June 2011 - August 2011
Skills
SPSS, Research, Statistics, Higher Education, Training, Qualitative Research, PowerPoint, Microsoft Office, Public Speaking, Microsoft Excel, Social Media, Data Analysis, Microsoft Word, Editing, Event Planning, Human Computer..., Program Development, Facebook, Matlab, Critical Thinking, Social Networking, Leadership, PL File, Zephyr, Salesforce.com
Education
Clemson University 2009 — 2013
Bachelor of Science, Psychology
Clemson University 2009 — 2013
Bachelor of Science (B.S.), Psychology
Université catholique de Louvain 2012 — 2012
minor in Business Administration, Business Administration and Management, General
Liberty Mutual January 2015 - Present
Liberty Mutual March 2014 - Present
Vivint June 2013 - February 2014
Liberty Mutual January 2008 - June 2013
Safeco Insurance December 2004 - January 2008
Skills
Talent Management, Human Resources, Interviews, Sourcing, Insurance, Call Centers, Benefits Administration, Training, Employee Relations, Customer Service, Technical Recruiting, Coaching, Leadership, Call Center, Temporary Placement, Hiring, New Hire Orientations, Workers' Compensation..., Claims Management, FMLA, Management, CRM, Taleo, Strategy, Social Media, Social Media Marketing, Employee Engagement, Development Of Employees, OpenHire
Education
Central Washington University 2002 — 2005
B.S, Social Science
Western Washington University 2001 — 2003
Premera Blue Cross December 2013 - Present
Coinstar August 2012 - December 2013
Liberty Mutual Insurance March 2010 - August 2012
Liberty Mutual Insurance September 2008 - March 2010
Safeco Insurance March 2005 - September 2008
The Boeing Company June 2001 - March 2005
Kimberly-Clark December 1999 - June 2001
The Boeing Company July 1997 - December 1999
Skills
SDLC, Project Planning, Project Management, MS Project, Project Portfolio..., Project Finance, IT Management, Resource Management, PMO, Information Technology, ITIL, Project Delivery, Governance, Agile Project Management, Disaster Recovery, Leadership, Portfolio Management, Waterfall, IT Strategy, Risk Management, Cross-functional Team..., Systems Analysis, Software Documentation, Scrum, Business Process..., Integration, Testing, Business Intelligence, SQL
Education
Seattle University 2001 — 2003
MBA, MBA
University of Washington 1997 — 1999
MS, Mechanical Engineering
Central Washington University 1992 — 1997
BS, Mechanical Engineering
Safeco Insurance May 2012 - Present
Travelers 2010 - May 2012
Tri-State Claim Service 2009 - 2010
McNeil Appraisal Service 2005 - 2010
Van Sloten & Associates 2000 - 2005
Skills
Team Leadership, Customer Service, Xactimate, Insurance, Microsoft Office
Education
Central Washington University
Bachelor of Arts, Political Science
Trend College
Diploma, Business Information Management
Other
AmTrust North America January 2014 - Present
Philadelphia Insurance Companies September 2011 - January 2014
CNA Insurance February 2006 - August 2011
Safeco Insurance April 2001 - February 2006
State Farm Insurance February 1999 - April 2001
Kemper Insurance August 1993 - August 1998
Skills
Workers Compensation, Risk Management, Property & Casualty..., Commercial Insurance, Casualty, Liability, Commercial Lines, General Insurance, Professional Liability, Risk Assessment, D&O, Umbrella Insurance
Education
Central Washington University 1989 — 1993
BS, Loss Control Management
Safeco Insurance January 2015 - Present
Pacific Coast E&S December 2012 - January 2015
Premier Group of Companies. December 2012 - January 2015
Safeco Insurance March 2010 - December 2012
ReplyBoard.com January 2011 - February 2012
Safeco Insurance July 2008 - March 2010
Jobstrings.com (Has since been successfully acquired) January 2009 - January 2010
Viking Company, LLC (NeighborAgent.com project, now defunct) April 2007 - July 2008
Skills
Underwriting, Property & Casualty..., Sales, Business Development, Commercial Insurance, Sales Operations, Insurance, Commercial Lines, Liability, Casualty, General Insurance, Legal Liability, Umbrella Insurance, Professional Liability, Claim, Claims Management, Brokers, Homeowners, Online Marketing, Online Video Marketing, Cross-functional Team..., Risk Analysis, Policy Writing, Public Speaking, D&O, Employment Practices..., Excess, Casualty Insurance
Education
Michigan State University 2002 — 2005
B.A, Criminal Justice / Writing
Central Michigan University 2000 — 2003
Pre-Med
Wal-Mart November 2008 - March 2011
Placement Pros July 2007 - October 2007
Safeco Insurance September 2002 - April 2006
Enterprise Rent-A-Car November 1999 - June 2002
Bank of America August 1997 - November 1999
Skills
Microsoft Office, Accounting, Adobe Acrobat, Research, HR Policies, Human Relations, Team Management, Team Oriented, Management, Human Resources, Training, Customer Satisfaction
Education
California State University, East Bay 2012 — 2014
Bachelor of Science (B.S.), Human Resources Management/Personnel Administration, General
College of Alameda 2009 — 2011
Associate of Arts (A.A.), Business Administration and Management, 3.0
College of Alameda 2009 — 2011
Associate of Arts (A.A.), Liberal Arts and Social Sciences
Liberty Mutual Insurance February 2013 - Present
Teen Feed January 2002 - Present
Liberty Mutual Insurance February 2010 - February 2013
Job Search Coaching September 2009 - March 2011
Liberty Mutual January 2009 - June 2009
Safeco March 2004 - January 2009
Safeco Insurance March 2004 - January 2009
Safeco March 2002 - March 2005
Safeco Insurance March 1999 - February 2002
Vertafore (formerly AMS Services) March 1995 - January 1999
Skills
Customer Satisfaction, Vendor Relationships, Business Process..., SDLC, Business Analysis, Agile Methodologies, Business Process, Business Requirements, CRM, Cross-functional Team...
Education
College of the Canyons
N/A, Business Management
Pierce College
Business Management
Fireman's Fund Insurance Company August 2009 - November 2011
Fireman's Fund Insurance Company May 2007 - August 2009
Allied Insurance May 2005 - May 2007
Safeco Insurance October 2004 - May 2005
Sanderson Insurance Agency March 2003 - October 2004
PCS Smartmart October 1998 - March 2003
Paramount Export Company September 1997 - September 1998
Coffee Paradiso, Inc. February 1994 - September 1997
Skills
Sales Management, Sales, Marketing Strategy, Insurance, Property & Casualty..., Commercial Insurance, Casualty, Commercial Lines, Marketing, Underwriting, Training, Team Building, New Business Development, Employment Practices..., Management, Leadership, Sales Operations, B2B, Brokers, Negotiation
Education
Chabot College 1983 — 1984
Business
Integrity Spa Integrated Services April 2011 - May 2015
Auberge Du Soleil Resort - A Relais and Chateaux 5 Star Resort April 2005 - July 2013
Little Palm Island Resort - A Relais and Chateaux 3 Star Resort December 2004 - March 2005
Key West Insurance Agency November 2003 - November 2004
Seacoast Brokers April 2003 - October 2003
Keys Insurance Agency July 2001 - March 2003
Safeco Insurance January 1998 - June 2001
Safeco Insurance February 1996 - January 1998
Safeco Insurance May 1993 - February 1996
Safeco Insurance November 1991 - May 1993
Skills
Claim, Resorts, Insurance, Spa, Budgets, Hospitality Industry, Customer Service, Microsoft Office, Team Building, Hospitality Management, Sales, Management, Event Management, Hotels, Hospitality, Pre-opening
Education
Contra Costa Community College 2013 — 2015
Associate’s Degree, Liberal Arts Degree in Math and Science, 3.55 GPA
Chabot College 1985 — 1997
Breadth Requirements
Safeco Insurance January 2015 - Present
Liberty Mutual Insurance September 2013 - September 2014
Liberty Mutual Insurance October 2012 - September 2013
Safeco Insurance November 2010 - October 2012
Liberty Mutual Insurance February 2009 - November 2010
American International Group 2006 - February 2009
American International Group July 2003 - September 2006
Farmers Insurance February 2001 - July 2003
Skills
Claims, Process Improvement, Vendor Relations, Salesforce.com, Marketing Communications, General Insurance, Underwriting, Casualty, Insurance, Property & Casualty..., Risk Management, Strategic Planning, Excel, Account Management, Analysis, PowerPoint, Access, Microsoft Office, Consultative Selling, Outlook, Insurance Claims, New Business Development, Word, Microsoft Excel, Claim, Liability, Sales, Commercial Insurance, Selling, Management, Microsoft Word, Umbrella Insurance, Claims Management, Brokers
Education
Central Washington University
BS, Business Administration
Insurance Institute of America
CPCU, AINS, API, AIC, AIT, ARM
Safeco Insurance September 2013 - Present
Safeco Insurance November 2011 - September 2013
Safeco Insurance November 2010 - November 2011
Cincinnati Police Federal Credit Union January 2008 - November 2010
U.S. Bank January 2005 - January 2008
Skills
Customer Service, Insurance, Process Improvement, Microsoft Excel, Team Building, Sales, Risk Management, Management, Microsoft Office, Leadership, Banking, Microsoft Word, Outlook, Team Leadership, Underwriting, Property, General Insurance, Property & Casualty...
Education
Indiana Wesleyan University 2010 — 2012
Bachelor of Business Administration (BBA)
Cincinnati State Technical and Community College 2005 — 2008
Associate's degree, Accounting Technology
Travelers Insurance October 2006 - Present
Safeco Insurance January 1996 - September 2006
Skills
Project Portfolio..., Insurance, Change Management, Process Improvement, Leadership, Vendor Management, Casualty Insurance, Risk Management, Operations Management, Business Analysis, Performance Management
Education
Washington State University 1989 — 1990
Master of Business Administration (M.B.A.)
Central Washington University 1985 — 1989
Bachelor of Science (B.S.), Finance and Economics
Woodworks by Martin Derksema February 2015 - Present
Premera Blue Cross February 2012 - February 2015
Administration of the Courts (AOC) October 2010 - February 2012
SeaBright Insurance Holdings, Inc. December 2008 - June 2009
SeaBright Insurance Holdings, Inc. May 2006 - December 2008
Safeco Insurance June 1976 - April 2006
Skills
SDLC, Vendor Management, Agile Methodologies, Microsoft SQL Server, Visual Basic, Data Warehousing, Data Modeling, T-SQL, Databases, Integration, Business Process, Process Improvement, Software Development, Business Analysis, ITIL, Scrum, Systems Analysis, Testing, Solution Architecture, Quality Assurance, Requirements Gathering, SharePoint, Analysis, Requirements Analysis, Visio
Education
City University of Seattle 2002 — 2011
Computer Systems
University of Washington 2009 — 2010
Agile Development ScrumMaster Certification
Seattle Central College
Computer Technology
Liberty Mutual June 1998 - Present
Safeco Insurance May 1995 - June 1998
Skills
Insurance, Property & Casualty..., Surety Bonds, Operations Management, Office Administration, Microsoft Office, Microsoft Excel, Strategic Planning, Department Budgeting, Talent Management, Business Process..., Leadership, Training
Education
Colorado State University 1989 — 1993
BA, Political Science
King County September 2006 - Present
Safeco Insurance 2004 - 2006
Group Health Cooperative August 2004 - December 2004
Nordstrom October 2002 - July 2004
Boeing November 2000 - September 2002
Safeco Insurance September 1998 - September 2000
Bank of America February 1997 - September 1998
Safeco Insurance January 1996 - February 1997
Nordstrom January 1995 - December 1995
Bank of America April 1993 - December 1994
Skills
C#, T-SQL, Visual Studio, Team Foundation Server, COBOL, JCL, CICS, VSAM, IMS DB/DC, DB2, Crystal Reports, Microsoft SQL Server, VBA, XML, .NET, JavaScript, HTML, MySQL, CSS, PHP, ADABAS, LANDesk, Natural Resources, NoSQL
Education
Univerity of Washington 2009 — 2010
Certificate, Web Technologies
Central Washington University
BS, Management Science
University of Idaho July 2013 - Present
Washington State University August 2011 - Present
Fidelity Associates Insurance and Financial Services January 1996 - Present
WA Air National Guard November 1997 - April 2011
Safeco Insurance January 1993 - January 1996
United States Air Force May 1985 - December 1992
Skills
Budgets, Customer Service, Insurance, Microsoft Office, Event Planning, Public Speaking, Leadership Development, Public Relations, Research, Team Building, Sales, Healthcare, Leadership, Marketing Strategy, Marketing, Analysis, Microsoft Excel, Management, Social Networking, Fundraising, Training, Social Media, Account Management, PowerPoint, Strategic Planning
Education
Troy University 1990 — 1992
College of the Holy Cross 1981 — 1985
Bachelor of Arts (BA), Liberal Arts and Sciences/Liberal Studies
Liberty Mutual Insurance December 2014 - Present
Liberty Mutual Insurance March 2012 - December 2014
Liberty Mutual Insurance February 2009 - March 2012
Safeco Insurance April 2006 - December 2008
City University of Seattle 1995 - 2005
Skills
IT Management, Process Improvement, ITIL, Customer Service, Windows 7, System Administration, SharePoint, Troubleshooting, Technical Support, Incident Management, Servers, Information Technology, System Deployment
Education
City University of Seattle 1996 — 2005
None Completed, Communications/Journalism
Lake Washington Institute of Technology 1993 — 1994
Accounting Certificate, Accounting
Positive Family Solutions 2006 - Present
Safeco Insurance August 1999 - August 2001
Positive Solutions January 1996 - August 1999
Education
College of San Mateo 1997 — 1999
Paralegal, Law
Philadelphia Insurance Companies November 2013 - Present
Liberty Mutual Insurance July 2007 - November 2013
EMC Insurance Companies 2003 - 2007
Safeco Insurance April 1999 - November 2001
Travelers June 1989 - March 1999
Skills
Commercial Lines, Property & Casualty..., Commercial Insurance, Underwriting, General Insurance, Workers Compensation, Insurance, Claim, Umbrella Insurance, Risk Management, Financial Analysis, Outlook, Employment Practices..., Inland Marine, Claims Handling, Brokers, Liability Analysis, Health Insurance, D&O, Property Claims, Excess, Account Management, Subrogation, Term Life Insurance, Reinsurance, Actuarial Science, Property, Homeowners, Property Damage, Claim Investigation
Education
Faith Baptist Bible College and Theological Seminary 1987 — 1989
Associate of Arts (A.A.)
Central Philippine University 1978 — 1982
Liberty Mutual Insurance August 2014 - Present
Safeco Insurance Liberty Mutual July 2010 - July 2014
Safeco Insurance Liberty Mutual December 2008 - July 2010
Safeco Insurance August 2007 - December 2008
Safeco Insurance April 2006 - August 2007
Target 1992 - 2006
Skills
Leadership, Process Improvement, New Business Development, Corporate Communications, Budgets, Program Management, Public Relations, Customer Experience, Training, Product Marketing, Retail, Business Development, Financial Forecasting, Marketing Communications, Forecasting, P&L Management, Project Management, Operations Management, Marketing
Education
City University of Seattle
Master of Business Administration (MBA)
University of Washington, Michael G. Foster School of Business
Bachelor of Arts (BA), Business Administration and Management, General
Logic 20/20 May 2013 - July 2013
Logic 20/20 April 2010 - February 2011
Fulcrum Technologies February 2008 - February 2010
Safeco Insurance September 2007 - February 2008
TripHub, Inc. July 2006 - November 2006
TeleCommunication Systems, Inc. July 2004 - June 2006
Marconi November 1999 - March 2004
United States Navy October 1993 - May 1997
Skills
Databases, Unix, Business Intelligence, Process Improvement, SDLC, Testing, Troubleshooting, Business Analysis, Oracle, Requirements Analysis, Agile Methodologies, XML, Networking, Program Management, Business Process..., Data Warehousing
Education
Central Washington University 2001 — 2003
BS, Business Administration
Automobile Club of Southern California October 2014 - Present
Esurance April 2013 - August 2014
Safeco Insurance July 2011 - April 2013
GEICO March 2000 - July 2011
Edwards Cinema November 1997 - March 2000
Skills
Insurance, Property & Casualty..., Microsoft Excel, Claim, Process Improvement, Underwriting, Customer Service, Analysis, Outlook, Microsoft Word, Legal Liability, Strategic Planning
Education
University of Redlands 2008 — 2010
MBA, Business
Chapman University 2006 — 2008
B.A, Criminal Justice
University of Wisconsin-Whitewater
Master’s Degree, Environmental Safety & Health
MarketWerks, LLC 2009 - Present
Safeco Insurance May 2014 - March 2015
Honeywell - Alerton - Trend 2010 - 2012
Talisma Software Corporation 2007 - 2009
University of Washington - Pacific Coast Banking School 2000 - 2007
Micropath Inc 1997 - 1999
Skills
Online Marketing, Advertising, Social Media, Event Management, Copywriting, Media Relations, Direct Mail, PPC, Trade Show Management, Product Marketing, Direct Marketing, Marketing Strategy, New Business Development, Marketing Communications, Sales Management, Customer Relations, Strategic Planning, Public Relations, Lead Generation, Social Media Marketing, Business Strategy, Brand Development, Email Marketing, Marketing Management, Budgeting, Budget Management, Program Management, Integrated Marketing, Vendor Relations, Team Leadership, Competitive Analysis, Digital Marketing, Advertising Sales, Budgets, Start-ups, Marketing, Trade Shows, Strategic Partnerships, Leadership, Customer Service, Business Development, Analytics, B2B, Online Advertising, Market Research, SEO, Strategy, Cross-functional Team..., Market Planning, Strategic Communications
Education
University of Pennsylvania - The Wharton School 2013 — 2014
Marketing Certificate, Marketing
University of Washington
BA, Political Science
City University of Seattle
MBA, Business Administration & Marketing
Buckeye Check Cashing Inc June 2013 - Present
Sarnova December 2012 - January 2013
JPMorgan Chase April 2012 - October 2012
Ohio Tuition Trust Authority March 2010 - April 2012
Cashland January 2005 - March 2009
Direct Marketing Results January 2000 - January 2005
SAFECO Insurance January 1999 - January 2000
Skills
T-SQL, Microsoft SQL Server, SSRS, SQL, DTS, Stored Procedures, Relational Databases, Testing, Test Planning
Education
Cincinnati State Technical and Community College 1993 — 1995
Associates, Computer Communications
Northern Kentucky University
Info Technology
Sikora & Associates November 2006 - Present
Leigh Stowell & Co. 2004 - 2006
Safeco Insurance 2004 - 2004
Progressive Insurance 1998 - 2004
Education
Cleveland State University 1992 — 1993
MA, Consumer Research
The University of Akron
B.A., Psychology
Sedgwick April 2014 - Present
Safeco Insurance October 2012 - April 2014
CNA Insurance September 2010 - August 2012
T. Rowe Price April 2008 - September 2010
T. Rowe Price October 2006 - September 2008
Skills
Customer Service, Outlook, Team Building, Microsoft Excel, Coaching, Leadership, Process Improvement, Leadership Development, Strategic Planning, Sales, Training, Business Analysis, Access, Analysis, Customer Satisfaction, Data Analysis, Budgets, Employee Benefits, Fundraising, Insurance, Management, Investments, Marketing, Negotiation, Microsoft Office, Program Management, Performance Management, Risk Management, Recruiting, Software Documentation, Team Leadership, Time Management, Public Speaking, Claim
Education
Colorado State University 2001 — 2005
Bachelor of Arts (B.A.), Sociology and Anthropology
Deloitte Digital February 2015 - Present
Quardev, Inc. September 2014 - February 2015
Deloitte Digital January 2012 - September 2014
Ubermind November 2010 - January 2012
Expedia April 2010 - August 2010
Flying Lab Software September 2007 - August 2010
Servant Church August 2006 - July 2007
Safeco Insurance July 2003 - August 2006
Jetstream Software Inc June 1999 - June 2001
Microsoft Corp September 1998 - June 1999
Skills
SDLC, Process Improvement, Agile Project Management, Quality Assurance, Software Quality..., Test Design, White Box Testing, Black Box Testing, Test Cases, Test Planning, Executing Test Plans, Resource Management, Resource Allocation, Waterfall, People Management, Scrum, XP, Mobile, Mobile Applications, Mobile Software, Mobile Solutions, Interviewing, Conducting Interviews, Mentoring, Staff Mentoring, Mentoring Of Staff, Video Games, Agile Methodologies, Solutions Marketing, Mobile Devices, Testing, XML, Management, Software Development, Web Applications, Test Strategy, Continuous Integration, iPhone, iOS, Integration, Agile Testing, Test Automation, Usability Testing
Education
Central Washington University 1991 — 1995
B.S., Business Administration (Marketing)
Lenati March 2015 - September 2015
Safeco Insurance March 2015 - March 2015
West Monroe Partners May 2013 - January 2015
West Monroe Partners March 2011 - April 2013
Sierra Trading Post September 2008 - March 2011
REI November 2007 - September 2008
REI October 2004 - October 2007
Eastern Mountain Sports September 1999 - August 2003
Skills
Customer Experience, Web Analytics, Segmentation, Analytics, Customer Service, Digital Marketing, Social Media, Analysis, Strategic Planning, User Experience, Business Strategy, E-commerce, Social Media Marketing, Social Networking, Marketing Strategy, Customer Retention, Customer Engagement, Vendor Management, Data Analysis, Voice of the Customer, Database Marketing, Customer Relations, Team Leadership, Vendor Relations, Service Design, Customer Loyalty, Personas, Multi-channel Marketing, Usability Testing, Strategic Thinking, Consumer Insights, Brand Development, Strategy Development, Web Content Management, Management, Strategy, Leadership, Customer Insight
Education
Colorado State University 2005 — 2009
MBA, Business
Harvard University 1999 — 2001
MTS, Religion and Society
Indiana University Bloomington 1997 — 1999
BA with Honors, Major: Religious Studies; Minors: Near Eastern Studies, & History
Targeting businesses in need of management experience with a diverse background. May 2015 - Present
Anthem, Inc. September 2006 - May 2015
Safeco Insurance June 2005 - September 2006
Allstate October 2000 - June 2005
Skills
Operations management, Coaching Staff, Team Leadership, Performance Management, Performance Improvement, Process Improvement, Process Management, Goal Setting, Program Implementation, Building Relationships, Presentation Development, Written & Verbal..., Conflict Resolution, Written & Oral..., Management, Operations Management, Training, Vendor Management, Coaching, Business Analysis, Insurance, Customer Service, Leadership, Strategic Planning, Team Building, Health Insurance, Project Management
Education
Cleveland State University
Marketing
Indiana University-Purdue University at Indianapolis
Bachelor of Science, Marketing
Safeco Insurance January 2015 - Present
Safeco Insurance April 2014 - January 2015
State Farm April 2013 - April 2014
State Farm Agent January 2013 - April 2013
State Farm Agent February 2011 - January 2013
Skills
Customer Service, Microsoft Office, Insurance, Sales, Microsoft Excel, Claim, Microsoft Word
Education
Chattahoochee Technical College 2014 — 2016
Apex High School 2001 — 2003
High School
Athens Drive High School 1999 — 2001
High School
Homesite Insurance April 2015 - Present
AssureStart April 2013 - April 2015
Liberty Mutual July 2006 - April 2013
Safeco Insurance July 2000 - September 2006
Industrial Indenmity July 1992 - July 2000
Skills
Workers Compensation, Claim, Property & Casualty..., Insurance, Risk Management, Commercial Insurance, Strategy, Casualty, Commercial Lines, Underwriting, General Insurance, Liability, Claims Management, Professional Liability, Umbrella Insurance, Inland Marine, Casualty Insurance, Seeing the Bigger..., Process Automation
Education
Louisiana State University 1980 — 1983
Nursing
College of DuPage 1978 — 1980
Associates, Liberal Arts
Safeco Insurance March 2014 - Present
Safeco Insurance January 2011 - March 2014
Nordstrom September 2009 - January 2012
James Hardie Building Products February 2010 - December 2010
Safeco September 2009 - January 2010
Randstad North America May 2009 - September 2009
Talyst Inc August 2008 - April 2009
Whitney Keyes Productions LLC June 2008 - September 2008
The Go Espresso June 2006 - March 2008
Skills
Workshop Facilitation, Leadership, Marketing, Management, Microsoft Excel, Marketing Strategy, CRM, Event Planning, Customer Service, Microsoft Office, Recruiting, Process Scheduler, Market Research, Human Resources
Education
Central Washington University 2006 — 2008
Bachelor of Arts, Business Administration Degree
Central Washington University 2003 — 2007
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Nationwide Insurance October 2010 - Present
First Mercury Insurance Company June 2009 - September 2010
Chubb Insurance March 2006 - June 2009
Liberty Mutual Insurance 2001 - 2006
Safeco Insurance 1997 - 2000
Skills
Claim, Claims Handling, Insurance, Liability, Property Damage
Education
Chicago State University
Bachelor's degree, Political Science and Government
Roosevelt University
Paralegal Certification, Legal Assistant/Paralegal
Coldwell Banker Bain November 2011 - Present
Hockinson School District September 2008 - July 2011
Safeco Insurance April 1991 - December 2007
Skills
Real Estate Transactions, Real Estate, Investment Properties, Legal Assistance, Information Technology, Flights, Airline Reservations, Litigation Management, Sellers, Time Management, Operations Management, Process Improvement, Property Management, Language Teaching, Bilingual-English/Spanis..., Insurance, Training, Outlook, Sales, Listings, Leadership, Buyer Representation, Referrals, Condos, Single Family Homes, First Time Home Buyers, Foreclosures
Education
University of Garcilaso De La Vega, Peru 1980 — 1986
Social and Political Sciences, Political Science and Government
Clark College 2009 — 2011
Associate's degree, Information Technology
Safeco Insurance March 2015 - Present
Novum Auto Services May 2013 - March 2015
Insurance Resources International, LLC January 2013 - June 2013
Republican National Committee July 2012 - November 2012
Chick-fil-A June 2005 - June 2012
Romney for President February 2012 - March 2012
Romney for President December 2011 - January 2012
Clemson University Student Government April 2011 - December 2011
Clemson University January 2011 - December 2011
Clemson University April 2010 - December 2011
Skills
Research, Politics, Volunteer Management, Government, Writing, Employee Management, Human Resources, Editing, Training, Management, Blogging, Time Management, Marketing, Customer Service, Political Science
Education
Clemson University 2008 — 2011
Bachelors of Science, Political Science; American Politics
Safeco Insurance May 2013 - Present
Safeco Insurance June 2011 - May 2013
Safeco October 2010 - June 2011
Glenn E. Martin Insurance Agency January 2006 - October 2010
Skills
Insurance, Property & Casualty..., General Insurance, Liability, Casualty, Umbrella Insurance, Underwriting
Education
Centre College 2000 — 2004
BA, Government, Anthropology
Safeco Insurance January 2013 - Present
World Vision August 2009 - January 2013
World Vision November 2008 - August 2009
Sparling June 2007 - March 2008
Skills
Web Development, Microsoft SQL Server, Microsoft Excel, Web Analytics, SharePoint, Drupal, CSS, Social Media, Project Management, Wordpress, Omniture, SEO, SQL, Databases, Agile Methodologies, Requirements Gathering, Business Analysis, Scrum, Business Intelligence, Microsoft Office, Flash, Analytics, Leadership
Education
Central Washington University 2003 — 2007
BS, Information Technology and Administrative Management with an emphasis on Web Administration
Illahee Jr High
Bovard Insurance Group June 2011 - Present
United Agencies, LLC & Builders Insurance Agency, LC March 1970 - June 2011
Safeco Insurance August 1967 - March 1970
Skills
Risk Management, Customer Service, Small Business, Insurance, Program Management, Claim, New Business Development, Sales Management, Account Management, Marketing, Marketing Strategy, Microsoft Office, Negotiation, Leadership, Contract Negotiation, Property & Casualty..., Sales, Strategic Planning, Commercial Insurance
Education
University of St. Thomas 1963 — 1967
B.A., Psychology-Sociology
Central Michigan University
M.S. Administration program
College of Insurance
certificate in General Insurance Management
Health Choice One June 2007 - Present
D & E Ideal, LLC July 2004 - Present
Safeco Insurance June 2000 - March 2002
Safeco Insurance June 1998 - June 2000
Safeco Insurance June 1996 - June 1998
Education
Colorado School of Mines 1993 — 1997
B.S., Economics
Sikora & Associates November 2006 - Present
Sikora & Associates 2006 - Present
Leigh Stowell & Company 2004 - 2006
Safeco Insurance 2004 - 2004
Progressive Insurance 1998 - 2004
Skills
Market Research, Marketing Strategy, Advertising, Analytics, Strategy, Segmentation, Management, Product Development, Leadership, Analysis, Marketing Research, Public Speaking, Product Management, Market Analysis, Competitive Analysis
Education
Cleveland State University
Master of Arts (M.A.), Industrial/Consumer Research
The University of Akron
Bachelor's degree, Industrial and Organizational Psychology
T-Mobile July 2006 - Present
Safeco Insurance January 2006 - June 2006
Lively & Partners Consulting Network April 2004 - January 2006
AT&T Wireless 1999 - 2004
Washington School Information Processing Cooperative 1986 - 1999
Skills
SDLC, Software Project..., Visio, Business Analysis, Agile Project Management, Vendor Management, Business Strategy, Requirements Gathering, Business Process, Waterfall, Business Intelligence, IT Strategy, Team Leadership, Software Development, CRM, Leadership, Data Center, Telecommunications, Process Improvement, Consulting, Enterprise Architecture, Data Warehousing, Change Management, IT Management, Requirements Analysis, Integration, Cross-functional Team..., Project Planning, Testing, ERP, Business Objects, Solution Architecture, PMP, Unix, Business Process..., Oracle, Scrum, Database Design, MS Project, Cross-functional..., Project Portfolio..., Quality Assurance, Project Delivery, Agile Methodologies, Project Management, Databases, Wireless, Systems Analysis, Business Requirements, Enterprise Software
Education
Central Washington University
BS, Business Systems Automation
Selective Insurance December 2014 - Present
Safeco Insurance December 2011 - November 2014
GMAC Insurance May 2005 - November 2011
The Virginian Pilot 2003 - 2005
The Daily Press 1998 - 2003
Skills
Relationship Development, Customer Satisfaction, Mentoring, Profitability Management, Insurance, Negotiation, Sales Management, Territory Management, Property & Casualty..., Marketing Strategy, Social Media Marketing, Advertising, Product Marketing, Digital Marketing, Strategic Planning, Underwriting, Sales Force Development, General Insurance, Umbrella Insurance, Casualty, Marketing, Sales Presentations, Salesforce.com, Sales, Management, Claim, Training, Risk Management, Pricing, Commercial Lines, Legal Liability, Business Development, Liability, Professional Liability, Customer Retention, Sales Operations, Commercial Insurance, New Business Development, Account Management, Leadership, Casualty Insurance
Education
Christopher Newport University 1997 — 1999
Bachelor of Science, Business Administration / Marketing
Virginia Polytechnic Institute and State University 1995 — 1997
University Studies
Staff Force June 2008 - Present
The Warranty Company July 2007 - October 2007
Lockton Dunning Benefit Company March 2006 - March 2007
Digital Witness September 2005 - February 2006
Safeco Insurance November 2003 - September 2005
KUSA TV June 2002 - November 2002
VHA Southwest August 2001 - November 2002
Skills
Marketing, Human Resources, Microsoft Excel, Employee Benefits, PowerPoint, Administrative..., Teamwork, Accounts Payable, Finance, Claim, Proposal Writing, Process Scheduler, Underwriting, Social Media, Account Management, Sales, Cold Calling
Education
University of Denver 1999 — 2003
Bachelor of Arts (BA), Major in Commuincation, Minor in Business
City University London 2001 — 2001
Study Abroad
Philips September 2008 - Present
Philips June 2007 - August 2008
Safeco Insurance October 2006 - June 2007
Safeco Insurance August 2004 - September 2006
Safeco Insurance 2003 - 2004
Safeco Insurance 2002 - 2003
Skills
Insurance, Sarbanes-Oxley Act, Process Improvement, Risk Management, Business Process..., Six Sigma, Auditing, Business Analysis, Business Process, Change Management
Education
City University of Seattle 2010 — 2013
Master of Business Administration (MBA), Project Management
Chapman University 1987 — 1991
BSBA, Finance and Economics
Fournier Insurance Solutions August 2002 - Present
Fournier Insurance Solutions August 2002 - July 2006
Safeco Insurance 1998 - 2002
Skills
Commercial Lines, Property & Casualty..., General Insurance, Insurance, Commercial Insurance
Education
Central Washington University 1992 — 1996
Bachelor of Arts (B.A.), Sociology
Puyallup, WA February 2011 - Present
Liberty Mutual Insurance January 2007 - February 2011
Safeco Insurance 2007 - February 2011
Liberty Mutual November 1997 - February 2011
Safeco 1975 - 2009
"Old" American States 1976 - 1997
Skills
SDLC, Insurance, Requirements Gathering, Business Intelligence, Visio, PMO, Business Requirements, Property & Casualty..., COBOL, IT Strategy, Casualty, Data Warehousing, Business Analysis, Analysis, Business Process..., Program Management, Access, Requirements Analysis
Education
Colgate University 1970 — 1975
Michael J. Smakula, Attorney At Law May 2007 - Present
Safeco Insurance October 2008 - December 2008
Grange Insurance June 2008 - September 2008
Reid Wargo Ltd July 2000 - April 2007
Ward & Associates August 1990 - July 2000
Skills
Arbitration, Civil Litigation, Legal Research, Legal Writing, Litigation, Mediation, Personal Injury, Product Liability, Trials
Education
Cleveland State University - Cleveland-Marshall College of Law 1973 — 1976
Doctor of Law (JD), Law
Cleveland State University 1970 — 1973
BS, Political Science
Dorsey & Whitney LLP February 2012 - Present
Dorsey & Whitney April 2004 - March 2012
Safeco Insurance August 1983 - December 2003
Safeco Insurance 1983 - 2003
Skills
Employee Relations, Human Resources, Office Management, Recruiting, Team Building, Strategic Planning, Budgets, Civil Litigation, Contract Negotiation, Corporate Law, Customer Service, Document Review, Employee Benefits, Employment Law, Leadership, Management
Education
City University of Seattle 1991 — 1994
BS, Management
Highline Community College 1981 — 1983
Associate of Arts and Sciences (AAS), paralegal
Quilcene High School 1978 — 1981
HSD
Grubb and Ellis Management Services Inc September 2008 - Present
Safeco Insurance January 2007 - April 2008
Safeco 2007 - 2008
Nastech 2002 - 2006
Skills
Forecasting, Financial Reporting, Process Improvement, Budgets, Accounting, Internal Controls, Management, Variance Analysis, Business Process..., Finance, GAAP, SEC filings, Outsourcing, Financial Statements, Cost Accounting
Education
University of Phoenix 2002 — 2004
MBA
Central Washington University 1984 — 1987
BS, Accounting
Fine Consulting, Change Management & Leadership Development May 2009 - Present
Safeco Insurance January 2009 - Present
McBride&Lucius January 2009 - Present
McBride&Lucius 2008 - Present
Safeco June 2003 - Present
Safeco 1990 - Present
Liberty Mutual - Agency Markets 2008 - 2009
Skills
Leadership Development, Organizational Design, Change Management, Leadership, Training, Performance Management, Workshop Facilitation, Process Improvement, Talent Management, Management, Succession Planning, Organizational..., Employee Engagement, Organizational...
Education
Colorado State University 1988 — 1990
University of Central Missouri 1983 — 1986
B.S., Organizational Behavior
Liberty Mutual Agency Markets November 2008 - Present
Safeco University August 2008 - December 2008
Safeco Insurance September 2007 - August 2008
Office of the Athletic Director, Central Washington University Athletics Department September 2003 - June 2007
National Multiple Sclerosis Society June 2006 - September 2006
Education
Central Washington University 2003 — 2007
Sociology and Law & Justice
Liberty Mutual Insurance September 2008 - Present
Safeco Insurance 1986 - 2008
Skills
DRII Certified Business..., Business Continuity..., CBCP, Disaster Recovery, Business Continuity, Vendor Management, Risk Assessment, Information Technology, Incident Management, Business Continuity..., IT Audit, Information Security, Information Security..., ITIL, Risk Management, Governance, Enterprise Risk..., SharePoint, SDLC, Process Improvement
Education
College of Marin
AS, Information Technology
University of Cincinnati
BA, Political Science
US Small Business Administration October 2009 - Present
Travelers Insurance June 2005 - September 2009
Safeco Insurance August 2001 - June 2005
Skills
Financial Analysis, Surety Bonds, Underwriting, Marketing, Account Management, Real Estate License, Commercial Insurance, Finance, Surety, Risk Management
Education
Central Washington University 1995 — 1999
Bachelor of Science, Business Administration (Finance)
Davis Wright Tremaine LLP November 2010 - September 2012
Davis Wright Tremaine LLP December 2002 - November 2010
Safeco Insurance February 2001 - December 2002
Liberty Mutual Insurance August 1998 - August 2000
Hodson & Mullen January 1993 - August 1998
Skills
Intellectual Property, Trademarks, Document Management, Outlook, Microsoft Office, Software Documentation, SharePoint, iManage, PowerPoint, Training, Litigation, Project Management, Leadership, Process Improvement, Newsletters, Analysis, Troubleshooting, PACER, Litigation Support, Legal Research, Legal Writing, Microsoft Excel, Microsoft Word, Vendor Management
Education
Central Washington University 2006 — 2008
Bachelor of Arts, Legal Studies
Solano Community College
Associate of Science, Business Information Processing
Solano Community College
Associate of Arts, Liberal Arts
Liberty Mutual May 2014 - Present
Liberty Mutual September 2010 - April 2014
Liberty Mutual September 2004 - September 2010
Safeco (Liberty Mutual) September 2002 - September 2004
Safeco September 2001 - September 2002
Safeco Insurance February 1998 - September 2001
Skills
SDLC, Requirements Gathering, Insurance, SharePoint, Business Analysis, Property & Casualty..., Requirements Analysis, Process Improvement, Agile Methodologies, Business Intelligence, Software Documentation, Visio, Business Process...
Education
New Mexico State University 1991 — 1993
Master's degree, Rhetoric and Composition/Writing Studies
Colorado State University
Bachelor's degree, English Language and Literature/Letters
Providence Health & Services Accounts Receivable SpecialistProvidence Health & ServicesNovember 2004 - Present
Safeco Insurance March 2008 - October 2013
Farmer's Insurance July 2006 - March 2008
Skills
Property & Casualty..., Claim, Liability, Claims Management, Casualty, Insurance, Commercial Lines, General Insurance, Subrogation
Education
Clackamas Community College 2005 — 2006
No degree, General Education
Newberg High School 1991 — 1995
High School Diploma, General Education
Windstar Cruises July 2010 - May 2012
Safeco Insurance February 2008 - March 2009
Verizon Business April 2006 - February 2008
IBM Global Services December 2000 - March 2006
Bluesky, Inc January 1998 - September 1999
High Museum of Art May 1994 - December 1997
Skills
Event Planning, Teamwork, Contract Negotiation, Process Scheduler, Scheduling, Documentation, Contract Negotiations, Project Coordination, retail operations, Operating Budgets, Retail Buying, Software Documentation, Leadership, Budgets, Management, Customer Service, Project Management, Business Operations, Sales, Program Management, Strategic Planning, Microsoft Office
Education
Ohio University 1983 — 1985
BS
Chatham University 1981 — 1983
Liberty Mutual Insurance January 2009 - Present
Safeco Insurance July 2008 - January 2009
Safeco Insurance April 2005 - July 2008
Safeco Insurance October 2003 - April 2005
Safeco Insurance April 2001 - October 2003
Skills
Customer Service, Financial Analysis, Essbase, Corporate FP&A, Strategic Financial..., Forecasting, Data Analysis, Financial Reporting, Business Analysis, Business Planning, Project Management, Vendor Management, PeopleSoft, Accounting, Accounts Payable, Accounts Receivable, Journal Entries, Group Reorganisations, Department..., Team Leadership, Creative Problem Solving, Organization &..., Time Management, Result Oriented, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, SharePoint
Education
City University of Seattle 2002 — 2005
Bachelor of Science (B.S.), Accounting and Finance
Edmonds Community College 2000 — 2002
Associate of Arts (A.A.), Accounting and Finance
Ballard High School February 2014 - June 2014
Liberty Mutual/Safeco Insurance Company April 2010 - February 2014
Global Education Services October 2007 - September 2008
Safeco Insurance 1996 - 2002
Skills
Blended Learning, Social Media, Process Improvement, Team Building, Training, Needs Analysis, Microsoft Excel, Instructor-led Training, Learning Management..., Curriculum Design, Microsoft Word, Tutoring, Public Speaking, Writing, Teaching English as a..., Teaching
Education
Seattle Pacific University 2012 — 2014
Master's Degree, Master's of Arts in Teaching
ITC International 2002 — 2002
TEFL Certification, Teaching English
Central Washington University 1982 — 1985
BA, Communications/Journalism
Seattle Pacific University - School of Education
M.A.T., ELL and ELA Endorsements
Vertafore October 2014 - Present
Virginia Mason Medical Center April 2013 - December 2013
Liberty Mutual Agency Corporation January 2010 - April 2012
Safeco Insurance / Liberty Mutual Seattle WA February 2007 - January 2010
Safeco Insurance October 2005 - February 2007
Safeco Insurance January 2003 - July 2005
AT&T Fixed Wireless May 2000 - April 2002
Skills
Insurance, Analysis, Process Improvement, Property & Casualty..., SharePoint, Microsoft Office, Leadership, Customer Service, Quality Assurance, Policy
Education
Central Washington University
Western National Insurance April 2015 - Present
Army National Guard September 2009 - May 2015
Liberty Mutual Insurance August 2007 - April 2015
US Army January 2011 - June 2011
US Army October 2008 - September 2009
Army National Guard September 2005 - September 2008
Safeco Insurance October 2005 - August 2007
Safeco Insurance April 2002 - October 2005
Safeco Insurance August 1994 - April 2005
Army National Guard August 2001 - April 2004
Skills
Army, Military, Military Operations, Security Clearance, Military Experience, Command, DoD, Operational Planning, Force Protection, National Security, Intelligence Analysis, Weapons, Afghanistan, Top Secret, Special Operations, Counterinsurgency, Counterterrorism, Intelligence, Military Logistics, Reconnaissance
Education
United States Army War College 2004 — 2005
Master's degree, Military Strategic Studies, General
City University of Seattle 1994 — 1998
Master's degree, Business Administration and Management, General
Houghton College 1981 — 1985
Bachelor of Arts (B.A.), Mathematics
Wyalusing Valley Jr and Sr High School 1977 — 1981
Diploma
Zurich Insurance February 2004 - Present
West Coast Casualty Service July 2003 - February 2004
Safeco Insurance February 2001 - July 2003
CNA Insurance February 1997 - February 2001
Safeco Insurance February 1995 - February 1997
Skills
Subrogation, Claim, Liability, Legal Liability, Litigation Management, Claims Management, Casualty, Property & Casualty..., Professional Liability, Commercial Lines, Property Damage, Commercial Insurance, Claim Investigation, Liability Analysis, Insurance
Education
Chapman University 1985 — 1990
B.A., Political Science
Safeco Insurance August 2014 - Present
Freelance March 2008 - Present
City of Frisco December 2009 - July 2014
City of Frisco August 2008 - December 2009
City of Plano June 2000 - October 2009
Launch Agency June 2007 - August 2007
Freelance March 2006 - March 2006
Skills
Event Planning, Customer Service, Leadership, Time Management, Advertising, Management, Graphics, Training, Budgets, Budget Process, Typography, Graphic Design, Lifeguarding, Building Relationships, Nonprofits, Program Coordination, Marketing, Recreation, Posters, Art Direction, Microsoft Word, Logo Design, Account Management, Forecasting, New Business Development, Organization &..., Program Evaluation, Communication Design, Client Growth, Water Safety Instructor, Event Management, Layout, Illustrator, Program Monitoring, Water Safety Instructor..., Logistics
Education
Collin County Community College
Fall 2012 Continuing Education, Project Management Certificate Series
University of North Texas 2003 — 2007
BFA, Communication Design
Collin County Community College 2003 — 2007
Plano West Senior High
Boeing September 2014 - Present
Boeing April 2013 - September 2014
Boeing April 2011 - April 2013
Boeing September 2008 - April 2011
Nordstrom March 2003 - October 2008
Safeco Insurance June 2007 - June 2008
Skills
Process Improvement, Microsoft Excel, Analysis, Visio, Data Analysis, Lean Manufacturing, Continuous Improvement, Project Planning, Cross-functional Team..., MS Project, Microsoft Office, Software Documentation, Engineering, Management, Communication Skills, Manufacturing, Program Management, Manufacturing..., Cross-cultural Coaching, Process Engineering, Procurement, Aerospace, Industrial Engineering, Quality Assurance, Change Management, Supply Chain Management, Operations Management, Project Management, Customer Service, Six Sigma, Leadership Development, Leadership, Strategy, Team Leadership
Education
Central Washington University 2007 — 2008
BS, Business, Economics, Operations & Supply Chain Management
Cascade Property Solutions March 2007 - Present
Safeco Insurance September 2001 - September 2005
Education
College of Charleston 1988 — 1991
B.S., Mathematics
Gainsco July 2013 - Present
Safeco Insurance 2009 - July 2013
Liberty Mutual Agency Markets June 2007 - July 2013
Arizona Fire and Investigations, LLC April 2006 - June 2008
Skills
Liability, Claim, Investigation, Private Investigations, Insurance, Subrogation, Claims Management, Casualty, Property Damage, Legal Liability, Workers Compensation, Property & Casualty..., Litigation Management, Fraud, Claim Investigation, Liability Analysis, Insurance Law, Accident, Personal Injury
Education
College of DuPage 1980 — 1982
Criminal Justice
Farmers Insurance February 2008 - June 2009
Sedgwick CMS September 2006 - January 2008
Safeco Insurance January 1994 - January 2006
CIGNA Property & Casualty January 1984 - January 1994
Education
Central Washington University
Bachelor of Science, Business Administration
Microsoft January 2015 - Present
University of Washington September 2012 - Present
Microsoft August 2014 - January 2015
Microsoft Bing February 2012 - August 2014
Microsoft Bing June 2011 - February 2012
Microsoft Bing September 2010 - June 2011
University of Washington September 2009 - August 2010
University of Washington December 2003 - June 2009
Seattle Pacific University September 2007 - September 2008
Safeco Insurance June 2000 - August 2000
Skills
SQL, Econometrics, Economic Modeling, Time Series Analysis, Matlab, Data Analysis, R, Forecasting, Marketing Strategy, Production Planning, Excel, Competitive Analysis, Strategic Planning, Customer Research, Survey Design, Quantitative Analytics, Data Mining, Economics, Snowshoeing
Education
University of Washington
Ph.D, Economics
University of Washington
M.A, Economics
Central Washington University
B.S, Mathematics; Actuarial Science
Central Washington University
B.S, Economics
Olympic Peninsula April 2008 - Present
Fireman's Fund Insurance Company February 2001 - April 2008
Safeco Insurance March 1980 - February 2001
Skills
Volunteer Organization, Law Enforcement, Home Building
Education
Central Washington University 1979 — 1980
MA, Education
Saint Martin's University 1974 — 1978
BA, Education/History
Assurant Specialty Property October 2006 - January 2010
Safeco Insurance January 2004 - October 2006
Safeco Insurance January 2000 - January 2004
Rocky Mountain Health Plans 1988 - 2000
Education
American Educational Institute, Inc.
LPCS
Colorado Mesa University
Premera Blue Cross April 2013 - Present
Liberty Mutual Group January 2008 - Present
Safeco Insurance January 1984 - December 2007
Skills
Business Intelligence, Data Warehousing, Access, Data Integration, Software Development, Database Design, Software Project..., Architecture, Erwin, DB2, Teradata, Process Improvement, Data Analysis, Visual Studio, C#.NET, VB.NET, Agile Methodolgy, Scrum, Kimball Methodologies, SSAS 2008, SSRS, SSIS, SharePoint, Microsoft Office, Cognos, Informatica, Essbase, XML, Microsoft SQL Server, JavaScript, SAS
Education
Central Washington University
Bachelor of Business Administration (B.B.A.), Finance, General
North Seattle Community College
Associate of Science (A.S.), Data Processing
University of Washington
Community Health Plan of Washington November 2012 - Present
Community Health Plan of Washington November 2010 - November 2012
Regence June 2006 - February 2010
Safeco Insurance June 2009 - August 2009
Skills
Data Analysis, Health Insurance, Insurance, Medicare, Reporting & Analysis, Loss Reserving, SQL, VBA, Microsoft Excel, Claim, Access, Actuarial Science, Microsoft Office, Process Improvement, Project Management, Software Documentation, Visio
Education
Central Washington University 2002 — 2006
Bachelor of Science (B.S.), Mathematics (Actuarial Science Specialty)
Wenatchee High School
Amor Fe y Esperanza September 2012 - Present
Velocity Technology Solutions June 2007 - December 2012
Microsoft December 2003 - June 2007
Safeco Insurance December 2001 - December 2003
Solutions IQ PBS April 2001 - November 2001
Zones June 1999 - April 2001
Sound Computers September 1996 - June 1999
Skills
MCITP, VMware Certified..., EMC Storage Solutions, Microsoft Certified..., MCDBA, BCNE, CCNA, HP ASE, Microsoft SQL Server, Firewalls, VMware ESX, Program Management, Active Directory, Enterprise Software, SAN, Troubleshooting, Cisco Technologies, Perl, Servers, Linux, Virtualization, Microsoft Exchange, IIS, Disaster Recovery
Education
Northwest University 2004 — 2006
Bachelor's Degree, Organizational Management
Clover Park Technical College 1995 — 1997
Associate's Degree, Computer Maintenance
Flappan Financial 1994 - Present
Kansas State High School Athletic Association August 2009 - Present
Safeco Insurance May 1993 - March 1994
MetLife June 1987 - May 1993
Skills
Group Health, Health Insurance, Small Business, Insurance, Annuities, Disability Insurance, Long Term Care, Employee Benefits, Term Life Insurance, Group Benefits, Dental, Health Savings Accounts, Brokers, Supplemental Insurance, Universal Life, Health Plans, Group Medical, IRA's, Long-term Care, Life Insurance, Commercial Insurance, Whole Life, Critical Illness, Group Insurance, Accident, Fixed Annuities, Retirement, Long Term Care Insurance
Education
Coe College 1970 — 1974
BA, Business and Sociology
Pembroke Hill 1967 — 1970
Diploma, High School classes
ICat Managers - Underwriters at Lloyd's, Syndicate 4242 September 2012 - Present
Liberty Mutual Group January 2008 - March 2012
Allied Insurance October 2005 - January 2008
Safeco Insurance June 1998 - October 2005
State Farm Insurance 1986 - 1998
Denver Bears Baseball Club/ Denver Zephyrs Baseball Club 1980 - 1985
Skills
Negotiation, New Business Development, Marketing, Training
Education
Colorado Christian University 2000 — 2002
Bachelor of Science (B.S.), Organizational Management, HR Emphasis
University of Northern Colorado 1980 — 1985
Major in Communications/ Minor in Journalism
Kibble & Prentice April 2009 - Present
USI Insurance Services September 2005 - April 2009
Safeco Insurance June 2001 - September 2005
Skills
Property & Casualty..., Underwriting, Professional Liability, Claim, Account Reconciliation, Access, Outlook, Negotiation, Account Management, Brokers
Education
Central Washington University 1997 — 2001
Bachelor of Fine Arts (BFA), Graphic Design
Central Washington University
Manpower May 2009 - Present
Division of Family Resources of Hancock County April 2009 - Present
Safeco Insurance January 2009 - March 2009
Skills
Administrative..., Data Entry, Outlook, Office Management, Office Administration, Fax, Customer Service
Education
Universty of Phoenix 2007 — 2011
Bachelor's degree in psychology, Psychology, 3.61
Cheonggang Academy
Bachelors of Science; Associates of Arts, Psychology; Criminal Justice
Molina Healthcare August 2014 - Present
ServiceLink, Fidelity National Financial November 2009 - August 2013
JPMorgan Chase July 2009 - October 2009
JPMorgan Chase / EMC Mortgage March 2007 - June 2009
New Centrury Mortgage January 2006 - January 2007
Safeco Insurance April 2004 - December 2005
Bank of America January 1986 - March 2004
Skills
Call Center, Mortgage Servicing, Mortgage Lending, Loss Mitigation, Risk Management, Refinance, Loans, Management, Mortgage Banking, Loan Servicing, Call Centers, Credit Risk, Software Documentation, Strategic Planning, Leadership, Insurance, Loan Modifications, Real Estate, Training, Customer Service, Project Management, Credit, Visio, Banking, Executive Management, Mortgage Underwriting, FHA, Residential Mortgages, Human Resources, Quality Assurance, Loan Origination, Financial Services, Employee Benefits, VA loans, Process Improvement, Funding, Default, Consumer Lending
Education
Chapman University 1984 — 1986
Business/Managerial Economics
Saint Paul High School 1980 — 1984
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
BLB Handyman Services, LLC 2005 - Present
Safeco Insurance 1983 - 2005
EDS 1980 - 1982
Skills
Contractors, Customer Service, Project Planning, Construction, Contract Negotiation
Education
Central Washington University 1976 — 1980
Bachelor’s Degree
John F. Kennedy High School 1972 — 1976
Hazel Valley Kindergarten
St. Bernadette Grade School
Liberty Mutual Insurance April 2012 - Present
Liberty Mutual Agency Corporation January 2009 - March 2012
Safeco University August 2008 - December 2008
Safeco Insurance September 2007 - August 2008
Central Washington University September 2003 - June 2007
National Multiple Sclerosis Society, Greater Northwest Chapter June 2006 - September 2006
Skills
Insurance, Property & Casualty..., Instructional Design, General Insurance, Customer Service, Commercial Insurance, Performance Management, Instructor-led Training, PowerPoint, Access, Microsoft Office, Blended Learning, Training, Marketing
Education
Central Washington University 2003 — 2007
Sociology and Law & Justice, Pre-Law
Community Link Consulting June 2006 - Present
LeMaster & Daniels PLLC June 1997 - August 2002
Scott Bessire CPA 1993 - 1997
Safeco Insurance October 1991 - June 1993
Moss Adams LLP April 1989 - August 1991
Skills
Accounting, Financial Reporting, Accounts Payable
Education
Central Washington University 1984 — 1989
B.S., Accounting
Sea Ceramics Tech, Inc 2009 - Present
J.J. Farris Enterprises, Inc November 1994 - November 1997
Safeco Insurance 1986 - 1991
Leitschuh's Insurance Agency 1982 - 1986
Skills
QuickBooks, Accounting, Personnel Management, Conducted seminars, Market Analysis
Education
Coastline Community College 2004 — 2008
Associate of Arts (A.A.), Paralegal, 3.0
Safeco Insurance 2004 - 2010
Target Corporation September 2002 - March 2004
Education
Charleston Southern University 1996 — 2000
Bachelor of Science (B.S.), Criminal Justice
Greg Nordholm Companies November 2010 - Present
Safeco Insurance September 1995 - January 2007
Skills
Financial Reporting, Accounting, Auditing, General Ledger, Sarbanes-Oxley Act, Internal Controls, Financial Analysis, Account Reconciliation, Variance Analysis, Accounts Payable, Financial Accounting, Accounts Receivable, GAAP, Forecasting, Microsoft Excel, Internal Audit, Process Improvement, Financial Statements, Cost Accounting, Budgets
Education
Lake Washington Technical College 1994 — 1996
Cetificate of Merit, Senior Accounting, 3.5
Central Washington University 1971 — 1972
Apple 2014 - Present
Unum 2011 - 2013
T-Mobile 2005 - 2011
Unum / Provident Insurance Company 2003 - 2005
Western Wireless 2001 - 2002
Safeco Insurance 1998 - 2001
AT&T Wireless Services 1991 - 1998
Skills
call center operations, People Skills, People Development, Project Management, Business Process..., Motivation, Moral Psychology, Sales Management, Business Strategy, Business Analysis, New Business Development, Customer Service, Customer Satisfaction, Customer Retention, Customer Experience, Customer Support, Customer Oriented, P&L Responsibility, P&L Accountability, P&L Management, Team Building, Team Leadership, Teamwork, Telecommunications, Team Management, Performance Management, Performance Improvement, Performance Appraisal, Claim, Call Centers, Strategy
Education
Branell Business College 1982 — 1983
Certification, Computer Accounting
Chattanooga State Community College 1981 — 1982
Associate's degree, Business Administration and Management, General
The University of Tennessee at Chattanooga 1978 — 1981
Bachelor's degree, Business Administration and Management, General
Food Services of America April 2009 - Present
Safeco Insurance October 2002 - April 2005
Global Crossing January 2000 - April 2005
Skills
Food Service, Customer Service, Food, Food Industry, Customer Satisfaction, P&L, Sales, Process Improvement, Retail, Sales Operations, Team Building, Food & Beverage, Key Account Development, Quality Assurance, Business Analysis, Development of Strategy, Training, Process Redesign, Negotiation, Communication Skills, High Performance Teams, Presentations, Team Leadership, Management
Education
Colorado State University
Executive MBA
University of Colorado Boulder
BS - Business Adminstration, Emphasis in Human Resources Management
San Francisco Unified School District September 1995 - January 2008
Safeco Insurance September 1963 - 1969
Education
College of San Mateo