Safeco Insurance
Industry: Insurance company
DescriptionSafeco Insurance, a member of Liberty Mutual Group, is a national U.S. insurance company. It held the naming rights to the Seattle Mariners' baseball stadium Safeco Field from its opening in 1999 through the end of the 2018 season. Headquarters: Seattle, Washington, United States Parent organization: Liberty Mutual CEO: Matthew Nickerson (24 Jul 2012–) Founded: 1923, Seattle, Washington, United States Acquisition date: 22 September 2008 Subsidiaries: Safeco Insurance Company of America,
Safeco Insurance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Safeco Insurance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Safeco Insurance Salaries. You can even request information on how much does Safeco Insurance pay if you want to. Learn about salaries, pros and cons of working for Safeco Insurance directly from the past employees.
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2,891 Safeco Insurance employees in database. Find out everything there's to know about Safeco Insurance employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Safeco Insurance Employees
State Auto Insurance 2009 - Present
Safeco Insurance 2006 - 2008
Progressive Insurance 1988 - 2001
Skills
Sales, Umbrella Insurance, Homeowners, Brokers, Property & Casualty..., Casualty, Insurance, Commercial Insurance, Workers Compensation, Underwriting, Sales Operations, Liability, Marketing, Commercial Lines, Legal Liability, Professional Liability, General Insurance, Casualty Insurance, D&O
Education
Colorado State University
Bachelor’s Degree, Economics
Safeco Insurance July 2014 - Present
All Lines Insurance Spokane October 1995 - July 2014
StoneRidge Construction February 1995 - February 1996
River Ridge Food and Drug January 1992 - September 1994
Skills
Insurance, Commercial Insurance, Personal Insurance, Property & Casualty..., Professional Liability, General Liability, Commercial Lines, General Insurance, Casualty, Liability, Inland Marine, D&O, Brokers, Legal Liability, Umbrella Insurance, Underwriting, Workers Compensation, Term Life Insurance, Life Insurance, Employment Practices..., Casualty Insurance
Education
Eastern Washington University 1995 — 1999
Bachelor of Science, Business Administration MIS
Whitworth University 1994 — 1995
Shadle Park High School 1990 — 1994
Rosens Inc February 2015 - Present
Kelly Services /On Demand July 2014 - December 2014
PowerGroup June 2012 - December 2013
WageWorks July 2006 - June 2012
Safeco Insurance March 2006 - August 2006
North Kansas City Hospital March 2005 - August 2005
Pamike Essentials August 2001 - January 2005
Dynamic Computer Solutions September 1995 - August 2001
Mutual Benefit Life 1981 - 1986
Skills
Customer Service, Microsoft Office, New Business Development, Call Centers, Process Improvement, Health Insurance, Insurance, Employee Benefits, Account Management, Training, Benefits Administration, Outlook, Customer Retention, Microsoft Excel, Microsoft Word, Health Savings Accounts, Management
Education
DeVry University-Missouri
Certificate, Computer Programming
Maple Woods Community College
General Studies
Qualcomm December 2013 - Present
Edwards Lifesciences November 2011 - November 2013
CareFusion November 2008 - November 2011
Cardinal Health September 2007 - October 2008
Philips Medical Systems February 2006 - May 2007
Philips Medical Systems December 2003 - February 2006
Safeco Insurance April 2003 - December 2003
Accenture August 2001 - September 2002
Webforia 2000 - 2000
Sprint 1995 - 1999
Skills
Product Management, Medical Devices, Six Sigma, Marketing, Healthcare, Project Management, Product Development, Capital Equipment, Cross-functional Team..., Business Development, Strategy, Analysis, Competitive Analysis, Product Marketing, Start-ups, Market Development, Program Management, Product Launch, Leadership, Business Process, CRM, Change Management
Education
University of Washington, Michael G. Foster School of Business 1999 — 2001
MBA
Cornell University 1991 — 1995
BS
Washington Cities Insurance Authority February 2009 - Present
King County March 2007 - February 2009
Safeco Insurance July 2004 - March 2007
Crawford & Company March 1999 - July 2004
Skills
Policy, Claim, Insurance, Investigation, Claims Management, Mediation, Customer Service, Risk Management, Negotiation, Workers Compensation, Analysis, Microsoft Office, Litigation, Liability, Property & Casualty..., Casualty, Legal Liability, Subrogation, Casualty Insurance
Education
Walden University 2012 — 2014
Master of Business Administration (MBA), Risk Management
American Institute For Chartered Property Casualty Underwriters 2000 — 2014
CPCU
University of the State of New York 1998 — 1999
Bachelor of Science (B.S.), Liberal Arts and Sciences/Liberal Studies
Community College of the Air Force 1993 — 1996
Associate of Arts and Sciences (A.A.S.), Communications
University of Alaska Anchorage 1993 — 1998
Associate of Arts (A.A.)
Chubb Insurance 1989 - 2012
Safeco Insurance November 1986 - January 1989
Skills
Risk Management, Liability
Education
Eastern New Mexico University 1978 — 1980
Master of Business Administration (M.B.A.)
Eastern New Mexico University 1974 — 1978
Bachelor's Degree
Safeco Insurance October 2012 - Present
Education
Dallas Baptist University 2014 — 2014
WPP MSC August 2007 - Present
Young & Rubicam 2007 - Present
KBM 2007 - Present
Microsoft 2007 - Present
KnowledgeBase Marketing 2007 - Present
Symetra Financial 1989 - 2007
Safeco 1989 - 2007
Safeco Insurance 1989 - 2004
Skills
CRM, Analytics, Project Management, Business Analysis, Vendor Management, Email Marketing, Digital Marketing, Marketing Communications, Direct Marketing, SDLC, Cross-functional Team..., SharePoint, Business Intelligence, Marketing Strategy, Process Improvement, Program Management, Agile Project Management
Education
Kennewick 1980 — 1984
Columbia Basin College
AS in Sales & Marketing, Marketing
Citizens Property Insurance Corporation September 2013 - Present
Citizens Property Insurance Corporation December 2007 - November 2013
Craig/Is Ltd 2005 - 2007
Safeco Insurance 1996 - 2005
Skills
Building/leading high..., Innovative & analytical..., Proven track record of..., Leadership of complex..., Effective in written..., Insurance, Claim, Liability, Claims Management, Casualty, Subrogation, Litigation, Litigation Management, Claims Handling, Commercial Insurance, Property & Casualty..., Commercial Lines, Claim Investigation, Arbitration, Legal Liability, Reinsurance, Workers Compensation, Property Damage, General Insurance, Liability Analysis, Claims Resolution, Inland Marine, Umbrella Insurance, Underwriting, Excess, Health Insurance, Adjustments, Professional Liability, Brokers, Insurance Law, Homeowners, Fraud, Settlement, Investigation, Financial Risk, Casualty Insurance, Life Insurance, Commercial Lines...
Education
Eastern Washington University
Bachelor of Arts (B.A.), English Language and Literature, General
Liberty Mutual Insurance September 2014 - Present
Safeco Insurance January 2013 - September 2014
Local Insight Media June 2011 - May 2012
Jenny Craig April 2008 - October 2011
Columbine Country Club June 2007 - April 2008
Scheideler and Associates June 2007 - November 2007
Hallmark Cards November 2006 - May 2007
Skills
Conflict Resolution, Employee Training, Disciplinaries, Resolving Issues, Staff Development, Performance Management, Coaching, Budgets, Cross-functional Team..., Team Leadership, Team Building, Strategic Planning, Negotiation, Change Management, Microsoft Excel
Education
University of Colorado Denver
Master of Business Administration (M.B.A.), Risk Management and Insurance
University of Colorado Denver 2008 — 2012
Master’s Degree, Management and Organization with an emphasis in Human Resources
Colorado State University 2005 — 2007
B.A., Technical Journalism, Political Science
Reed Group July 2014 - Present
Safeco Insurance October 2013 - July 2014
24-7 Intouch September 2011 - February 2014
Skills
Call Centers, Contact Centers, Workforce Management, Outsourcing, Customer Experience, Team Management, Performance Management, Customer Satisfaction, Avaya, Leadership, Management, Technical Support, Troubleshooting, Customer Service, Training, Team Leadership, Telecommunications, Coaching, Call Center Development, Human Resources, Data Entry, Outlook, Employee Relations, Data Analysis, Teamwork, Employee Engagement, Project Planning, Analysis, VoIP, Quality Assurance, Customer Retention, Time Management, Team Building, Customer Support, Service Delivery, Account Management, Windows 7
Education
Colorado Technical University 2010 — 2011
Bachelor of Applied Science (B.A.Sc.), Criminal Justice and Corrections
Skyview High School 2001 — 2005
Kadlec Regional Medical Center June 2013 - Present
Swagelok January 2014 - June 2014
Best Buy November 2013 - January 2014
DuPont Pioneer August 2013 - November 2013
Safeco Insurance June 2012 - August 2013
Pizza Hut August 2011 - June 2012
Yokes Fresh Foods August 2010 - July 2011
Rowand Machinery Company April 2009 - August 2009
Best Buy April 2008 - April 2009
Skills
Microsoft Office, Excel, Customer Service, Word, Customer Relations, Team Leadership, Strategic Communications, Business Analysis, Management, Leadership, Microsoft Word, Program Management, Microsoft Excel, Analysis, Training, Strategic Planning, PowerPoint, Coaching, Time Management
Education
Washington State University - College of Business and Economics 2009 — 2012
Bachelor of Business Administration (B.B.A.), Operations Management
Columbia Basin College 2007 — 2009
Associate of Arts (A.A.), General Education
Daystar Television Network February 2013 - Present
FedEx Freight July 1999 - February 2013
Safeco Insurance June 1998 - June 1999
Skills
Call Center, Customer Service..., Leadership, Managment, Operation Managment, Training, Logistics Management, Logistics, Transportation, Transportation..., Transportation Planning
Education
Dallas Baptist University
Cedarcrest High School 1994 — 1998
High school Diploma
Safeco Insurance January 2013 - June 2014
da Vinci Villa May 2011 - July 2012
Larkspur Hotels and Restaurants June 2008 - April 2010
Larkspur Hotels and Restaurants May 2007 - June 2008
Larkspur Hotels and Restaurants May 2006 - May 2007
Skills
Hospitality Industry, Customer Satisfaction, Account Management, Front Office, Hospitality, Hospitality Management, Hotel Management, Hotels, Resorts, Yield Management
Education
Eastern Washington University
Bachelor's degree, Social Work
University of Phoenix
AA, Business Administration and Management, General
Goodspeed & Merrill September 2015 - Present
Messner Reeves LLP February 2014 - September 2015
Messner & Reeves, LLC April 2009 - February 2014
Zupkus & Angell, P.C. March 2006 - April 2009
Fowler, Schimberg & Flanagan 2005 - 2006
Safeco Insurance 2004 - 2005
Skills
Litigation, Civil Litigation, Commercial Litigation, Trials, Legal Writing, Personal Injury, Mediation, Mergers & Acquisitions, Corporate Law, Intellectual Property, Motions, Product Liability, Torts, Hearings, Appeals, Dispute Resolution, Depositions, Legal Research, Immigration Law
Education
University of Denver - Sturm College of Law 2002 — 2005
Doctor of Law (J.D.)
Duke University 1999 — 2002
B.A. in Economics and English, Economics and English
Bellarmine College Preparatory 1995 — 1999
Safeco Insurance April 1998 - Present
Pomner and Goodman May 1997 - April 1998
Skills
Claims Management, Property & Casualty..., Insurance, Insurance Claims, Claims, Property Damage, Adjusting, Liability, Casualty, General Liability, Coverage
Education
Dominican University 1993 — 1997
BA, Political Science / Psychology
Ascension Health January 2014 - Present
21st Century Insurance October 2012 - October 2013
Healthfirst February 2009 - April 2012
Safeco Insurance June 2001 - March 2007
The Hartford 1997 - 2001
Skills
Health Insurance, Benefits Administration, Call Center, Data Analysis, Casualty Claims, Interviews, Outlook, Team Leadership, Coaching, Medicare, Managed Care, Process Improvement, Microsoft Word, Data Entry, Medicaid, Training, Healthcare Industry, HMO, Provider Relations, Claims Resolution, Team Building, Spanish, PPO, Employee Relations, Claims Management, Performance Management
Education
East Carolina University
Bachelor of Arts, Sociology and Psychology
Seminole Community College
Associate of Arts (A.A.)
Benefitfocus October 2014 - Present
Benefitfocus January 2014 - October 2014
City of Liberty Lake January 2010 - January 2014
Benefitfocus January 2012 - December 2013
Benefitfocus July 2010 - September 2012
Premera Blue Cross July 2007 - February 2010
Safeco Insurance January 2001 - January 2006
Skills
Management, Integration, Community Development, Budgets, Program Management, Operations Management, Healthcare, Project Management, Property & Casualty..., General Insurance, Defined Benefit, Voluntary Employee..., Benefits Design, Benefits Administration, Cloud Applications, Enterprise Software, SaaS
Education
Eastern Washington University 1997 — 2000
Political Science and Government
Safeco Insurance November 2013 - Present
Safeco Insurance July 2012 - November 2013
U.S. Navy July 1995 - March 2012
Skills
Communication, Human Relations, Customer Relations, Customer Service, Customer Satisfaction, Customer Retention, Customer Focus, Criminal Law, Criminal Justice, Criminal Investigations, Maintenance Management, Loss Prevention, Preventive Maintenance, Security Management, Physical Security, Security+, Career Counseling, Counseling, Public Speaking, Conference Speaking, Training & Development, Training Skills, Training Delivery, Maritime Operations, Maritime Security, Maritime, Event Management, Sales Management, Product Management, Team Leadership, Leadership Development, Strategic Leadership, Situational Leadership, Training, Military Training, Employee Training, Security Clearance, Recruiting, Military Experience, Fraud Claims, Auto Claims, Claims Investigations, Claims Handling, Claims Resolution
Education
Columbia Southern University 2011 — 2013
Masters of Science, Emergency Management, 3.82
Columbia Southern University 2008 — 2010
Bachelor of Science, Criminal Justice, 3.89
George Washington High School Cedar Rapids, IA 1991 — 1995
High School Diplioma
Virginia Premier Health Plan, Inc. July 2014 - Present
Virginia Premier Health Plan, Inc. March 2012 - July 2014
Virginia Premier Health Plan, Inc. March 2011 - March 2012
USI Insurance Services July 2009 - March 2011
Circuit City July 2008 - March 2009
Hilb Rogal & Hobbs June 2007 - July 2008
SAFECO Insurance September 2005 - May 2007
Skills
Internal Controls, GAAP, Internal Audit, Audit, Auditing, Analysis, Risk Assessment, Sarbanes-Oxley Act
Education
University of Missouri-Saint Louis 2001 — 2004
MBA, Finance
Delhi University 1997 — 2001
Bachelors in Business Economics, Business Economics
Safeco Insurance April 2005 - Present
Safeco Insurance January 2003 - April 2005
Safeco Insurance January 2001 - January 2003
Skills
Insurance, Property & Casualty..., Microsoft Excel, Access, SQL, Cognos, PowerPoint, Outlook, Microsoft Word, MapPoint, Teradata, Lync, SharePoint, Analysis, Risk Management
Education
Colorado State University 1995 — 1999
Bachelor of Arts (B.A.), Economics
Global Business Services, Warner Bros. Entertainment Group of Companies May 2009 - Present
Warner Bros. Entertainment Group of Companies November 2006 - May 2009
Los Angeles Superior Court May 2006 - November 2006
Safeco Insurance September 1997 - January 2004
Nordstrom December 1986 - August 1996
Skills
Public Speaking, Strategic Planning, Event Planning, Leadership Development, Event Management, Contract Negotiation, Fundraising, Employee Relations, Organizational..., Team Building, Marketing, Human Resources, Negotiation, Public Relations, Nonprofits, Leadership, Onboarding, Strategy, Talent Acquisition, Management, Training, Employee Engagement
Education
Pepperdine University School of Law
Certification, Dispute Resolution
Dominican University of California
Bachelor's Degree, International Business
Grand Canyon University July 2014 - Present
The Horatio Alger Association of Distinguished Americans June 2011 - Present
Carrington College May 2009 - June 2014
Safeco Insurance April 2008 - May 2009
Frontier Motors, Inc. June 2004 - December 2007
Skills
Sales Management, Curriculum Development, Educational Leadership, Training, Career Development, Interviews, Supervisory Skills, Hiring, Resume Writing, Staff Development, Management, Career Counseling, Admissions, Enrollment Management, CampusVue, Community Outreach, Customer Service, Higher Education, Leadership, Public Speaking, Recruiting
Education
Walden University 2012 — 2015
Education Specialist (Ed.S), Administrative Leadership for Teachers
Walden University 2012 — 2015
Education Specialist (Ed.S), Administrative Leadership for Teachers
Walden University 2010 — 2012
Master of Science (MS), Higher Education/Higher Education Administration
Keller Graduate School of Management of DeVry University 2009 — 2010
Business Administration, Management and Operations
Eastern Oregon University 1999 — 2003
Bachelor of Science (BS), Athletic Training/Trainer
Liberty Mutual Insurance April 2013 - Present
Liberty Mutual Insurance January 2011 - April 2013
Anthem Blue Cross & Blue Shield April 2007 - April 2010
Safeco Insurance July 2005 - April 2007
Skills
Insurance, Property & Casualty..., Claim, Liability, General Insurance, Legal Liability, Subrogation, Claim Investigation, Workers Compensation, Claims Management, Health Insurance, Casualty, Property Damage, Liability Analysis, Underwriting, Training, Life Insurance, Term Life Insurance, Fixed Annuities, Umbrella Insurance, Commercial Insurance, Disability Insurance, Professional Liability, Employee Benefits, Homeowners, Claims Resolution, Whole Life, Universal Life, Litigation Management, Fraud, Insurance Law, Accident
Education
Indiana Wesleyan University 1997 — 1999
MSM, Management
Eastern Michigan University
B.S., Criminology
Ecova February 2014 - March 2015
Group Health Cooperative 2007 - 2013
Group Health Cooperative 2006 - 2007
IKON Office Solutions 2005 - 2006
Kemper, A Unitrin Business 2003 - 2004
Safeco Insurance 1996 - 2003
Portamedic 1992 - 1996
Skills
Customer Service, Quality Assurance, Windows, Microsoft Office, Knowledge Management, Project Management, Internal Communications, Key Performance..., Compliance, Quality Control, Quality Management, Consulting, Lecturing, Negotiation, Logistics Management, Strategic Planning, Organization, Revenue Cycle, Microsoft Excel, Microsoft Word, PowerPoint, Visio, Office Management, Office Administration, Journalism, Creative Writing, Writing, Newsletters, Proofreading, Broadcast, Quality System, Contract Negotiation, Healthcare Information..., Health, HIPAA, Medical Terminology, Medicaid, Medical Billing, Quality Center, Interviews, Employee Benefits, HR Consulting, HR Policies, Onboarding, Promotions, Kaizen, Military, Coaching, Performance Management, Claim
Education
City University of Bellevue 1983 — 1986
Masters of Business Administration (MBA), Business Administration and Management, General
Eastern Washington University 1970 — 1974
Bachelor of Arts (B.A.), Radio and Television
Global BPO Solutions 2015 - Present
Eastern Washington University 2012 - 2014
Microsoft Corporation 2006 - 2011
Group Health Cooperative 2005 - 2006
CompUSA 1997 - 2005
Safeco Insurance 1994 - 1997
Microsoft via CompuCom (contract) 1993 - 1994
Sea-Land Service 1989 - 1993
Safeco Insurance 1984 - 1989
Skills
SharePoint, Software Documentation, Foundation Certificate..., Technical Writing, Training, Instructional Design, Learning Management, Development & delivery..., Blended Learning, Training Management, Project Management, Instructor-led Training, Training Delivery, ADDIE, Information Technology, Program Management, IT Project & Program..., Adult Learning Theory, PMO, Microsoft Technologies, Workshop Facilitation, Leadership, Vendor Management, Technical Support, Structured Analysis, Structured Programming, Cloud Computing, Networking, IT Operations, Security, Windows 7, Employee Training, Team Management, Customer Satisfaction, Strategy, Team Leadership, System Deployment, Integration, Management, CRM, ITIL, Software Project..., IT Management, Business Intelligence, Enterprise Software, Windows Server
Education
Eastern Washington University 2012 — 2014
Interdisciplinary Studies with Minor in Communications Studies
Safeco Insurance November 2012 - Present
Hitt Hiller Monfils Williams LLP November 2010 - November 2012
Bennett, Hartman,Morris & Kaplan LLP May 2008 - November 2010
Willamette University August 2008 - March 2009
Willamette Business Law Clinic January 2008 - April 2008
Process Design Group May 2004 - August 2004
Skills
Social Media, Legal Writing, Litigation
Education
Willamette University College of Law 2006 — 2009
Juris Doctorate
Oregon State University 2002 — 2005
B.S. Business Administration, Marketing
East China University of Political Science and Law
Tualatin High School
Safeco Insurance July 2013 - Present
Drake University August 2009 - May 2013
Principal Financial Group January 2012 - December 2012
Stratasys May 2011 - January 2012
RJM Consulting Group May 2011 - August 2011
Target September 2007 - December 2010
Skills
Social Media Marketing, Sales, Social Networking, Online Marketing, Training, Advertising, PowerPoint, Facebook, Social Media, Microsoft Office, Leadership, Public Speaking, Customer Service, Event Planning, Team Leadership, Marketing, Time Management, Microsoft Excel, Microsoft Word
Education
Drake University 2009 — 2013
Finance and Management
Safeco Insurance April 2013 - Present
KB Software January 2012 - October 2012
Overland Solutions July 2010 - May 2011
The Wharton School May 2007 - May 2008
Federal Reserve Bank of New York July 2004 - June 2006
Education
University of Pennsylvania - The Wharton School 2006 — 2008
Columbia University in the City of New York 2000 — 2004
BA, Economics, Mathematics
Safeco Insurance February 2015 - Present
Safeco January 2009 - Present
Safeco November 2007 - January 2009
Safeco May 2006 - November 2007
Farwest Insurance Agency October 2003 - May 2006
Skills
Lean Transformation, Lean Thinking, Lean Management, Insurance, Property & Casualty..., Training, Sales, Underwriting, General Insurance, Management, Liability, Commercial Insurance, Sales Operations, Sales Management, Umbrella Insurance, Claim, Casualty Insurance, Product Management, Homeowners, Salesforce.com, Marketing, Business Planning, B2B, Licensed Property, Marketing Strategy, Continuous Improvement
Education
Eastern Washington University 1999 — 2001
BA, Music Composition
Spokane Falls Community College 1996 — 1999
A.A., General Studies
Direct General Auto Insurance November 2014 - Present
Kemper Insurance August 2011 - November 2014
Unitrin Specialty November 2007 - October 2011
Valdosta Collision Center July 2006 - November 2007
Safeco Insurance March 2005 - July 2006
GEICO 2003 - March 2005
GEICO 2000 - 2003
GEICO 1995 - 2000
Skills
Budgeting, Planning, Claims, Insurance, Liability, Organizational..., Budgets, Project Planning, Claim, Strategy, Analysis, Claims Management, Coaching, Leadership, Property & Casualty..., Casualty, Customer Satisfaction, Management, Training, Subrogation, Commercial Insurance, Customer Service, General Insurance, Process Improvement, Team Building, Performance Management, Negotiation
Education
Columbia College 2009 — 2010
BA, Business
Valdosta State University 1988 — 1991
Biology
CSG International September 2013 - Present
T-Mobile January 2009 - August 2013
Safeco Insurance January 2008 - December 2008
Verizon September 1996 - January 2008
Skills
Performance Management, Employee Benefits, Talent Management, Workforce Planning, Employee Relations, Succession Planning, Deferred Compensation, Employee Engagement, Human Resources, Executive Compensation..., Strategic HR, HRIS, Leadership, Strategy, Mergers & Acquisitions, Management, Outsourcing, Program Management, Personnel Management, Organizational...
Education
Dallas Baptist University 2000 — 2002
Masters, Business Adminstration
Wayne State College 1990 — 1996
B.S., Health & Wellness
University of Nebraska-Lincoln
USLI March 2014 - Present
Summitt Insurance Agency May 2013 - March 2014
Floor Coverings International December 2008 - November 2012
Brooke Capital Corp August 2004 - September 2008
Safeco Insurance 1988 - 2004
Casa Bonita 1981 - 1988
Skills
Building Relationships, Small Business, Strategic Planning, Agents, Team Building, Sales, Risk Management, Excess, Change Management, Sales Management, Business Planning, Flooring, Marketing Strategy, Start-ups, Insurance, Management, Contract Negotiation, Cross-functional Team..., Customer Service, Commercial Insurance, Sales Operations, Property & Casualty..., Managing Agency..., Leadership, New Business Development, Financial Analysis, Marketing, Executive Management, Claims Management, Claim Investigation, Claims Handling, Legal Liability, Casualty, Liability Analysis, Liability, Insurance Agency..., Marketing Management, Entrepreneurship, Account Management, Selling, Operations Management, Casualty Insurance
Education
Colorado State University 1983 — 1987
BS, Business Administration
Golden High
Cleveland Insurance January 2014 - Present
Safeco Insurance 2013 - 2014
Skills
Advising Clients, Customer Satisfaction, Cost Savings, Financial Services, Risk Management, Life Insurance, Customer Service, Finance, Management, Financial Planning, Customer Retention, Sales, Property & Casualty..., General Insurance, Analysis, Investments, Process Improvement, Underwriting, Term Life Insurance, Account Management, Marketing
Education
The University of Tennessee at Chattanooga 2010 — 2013
Sports admin, Business Administration and Management, General
East Tennessee State University 2008 — 2010
Bachelor of Business Administration (B.B.A.)
Spider Strategies February 2014 - Present
Grokit Inc. DBA: VIZulocity June 2012 - January 2014
Washington Army National Guard June 2008 - December 2011
CNA Insurance March 2008 - May 2011
CNA Insurance July 2005 - February 2008
Washington Army National Guard October 2003 - September 2005
Safeco Insurance July 2000 - October 2003
Skills
Leadership, Management of large..., PC Skills, Insurance Underwriting, Insurance Fire and..., Public Speaking, Emergency Management, Negotiation, Risk Management, Underwriting, Management, Project Management, Risk Assessment, Training, Finance, Operational Planning, Military, Program Management, Government, Command, Policy, Army, Military Experience, Force Protection, Military Operations, Intelligence Analysis, National Security, Security Clearance, Human Resources, DoD, Tactics, Defense, Top Secret, Organizational..., Intelligence, Leadership Development, Homeland Security, Strategy, Physical Security, Contingency Planning, Counterterrorism, Crisis Management, Security Management, Special Operations, Government Contracting, Security Operations, Exercises, Disaster Response, Private Investigations, Security
Education
U.S. Army War College 2006 — 2008
MS Degree, Strategic Studies
Eastern Washington University 1977 — 1981
Bachelor's degree, Public Administration
Medical Lake HS
Medical Lake HS
Medical Lake HS
Medical Lake HS
Medical Lake HS
Medical Lake HS
Medical Lake HS
Medical Lake HS
Volt Technical Resources March 2006 - July 2006
Microsoft June 2000 - April 2001
Safeco Insurance October 1998 - September 1999
Bank of America May 1997 - August 1998
Education
Columbia Basin College 1993 — 1996
Associates
Safeco Insurance January 2013 - Present
Servpro of Barberton/Norton, of Southeastern Cuyahoga Co., of SE Summit Co./Lake Township December 2008 - December 2012
Allstate- Nick Riley Agency October 2003 - December 2008
Skills
Fire Management, Water Damage Restoration, Bloodborne Pathogens, Mold Remediation, Xactimate, Estimates, Marketing, Management, Phone Skills, Solid computer skills, Claim, Property & Casualty..., Written & Oral..., Organized Multi-tasker
Education
Cuyahoga Community College
The University of Akron
US Reports January 2003 - Present
Safeco Insurance 1982 - 2002
Education
Columbia Union College 1961 — 1966
Green Mountain Ski Bus Inc dba Front Range Ski Bus January 2012 - Present
Regis University June 2012 - March 2015
Community College of Denver August 2010 - August 2011
Eastern Washington University September 2004 - August 2010
Inland Northwest Insruance Inc January 1998 - May 2003
Safeco Insurance August 1984 - February 1994
Skills
Pricing, Product Development, Leadership Development, Customer Service, Teaching, Analysis, Higher Education, Adult Education, Curriculum Development, Statistics, Student Affairs, Research, Career Counseling, Marketing Strategy, Event Planning, Marketing, Social Networking, Advertising, Community Outreach, Healthcare, Recruiting, Public Speaking, Entrepreneurship, Training, Sales, Grant Writing, Data Analysis, Social Media, Management, Nonprofits, New Business Development, Small Business, Leadership, Coaching, Start-ups, Time Management, Business Planning, Curriculum Design, Fundraising, Staff Development, Program Development, University Teaching, Resume Writing, Organizational..., Human Resources, Distance Learning, Team Building, Workshop Facilitation, Instructional Design, Career Development
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1983 — 1984
Master of Business Administration (MBA), Marketing
Joseph Jackson Agency, November 1984 - Present
North Brook Insurance and Zurich Insurance Company January 1977 - June 1984
Safeco Insurance 1980 - 1982
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, IRAs, Insurance, CLU, Retirement, Investments, Financial Services, Life Insurance, Management, Property, Risk Management, Sales, Employee Benefits, Finance, Team Building, Strategic Planning
Education
American College Financial Services 2001 — 2003
CLU, Financial Planning and Services
Delaware State University 1973 — 1977
Bachelor of Business Administration (BBA), Business Administration and Management, General
Safeco Insurance January 2009 - Present
Countrywide Insurance Services September 2007 - November 2008
Allsate Insurance Company June 2004 - September 2007
Allstate August 2000 - June 2004
Skills
Training, Leadership, Insurance, Recruiting, Team Building, Property & Casualty..., Sales, Sales Management, Sales Operations, Employee Benefits, Customer Retention, Business Planning, Management, Sales Presentations, Cold Calling, Commercial Insurance
Education
Dallas Baptist University
Business/marketing
Safeco Insurance Company VP, Regional General ManagerPhysicians InsuranceSeptember 2011 - Present
Safeco 2007 - Present
Safeco Insurance May 1988 - Present
Education
Eastern Washington University
BA, Finance
Computer Sciences Corporation at Bath Iron Works August 2015 - Present
The Entrepreneur's Source June 2008 - October 2014
Azarias International January 2011 - September 2012
Safeco Insurance January 2004 - December 2007
Safeco Insurance January 1999 - October 2004
Safeco Insurance January 1994 - December 1998
Safeco Insurance January 1987 - December 1993
Safeco Insurance November 1982 - December 1987
Skills
Strategic Planning, Coaching, Leadership Development, Team Building, Management, Entrepreneurship, Leadership, Small Business, Marketing, Training, Consulting, Public Speaking, Program Management
Education
Cornell University 1978 — 1982
Bachelor of Arts
ZS Associates September 2013 - Present
ZS Associates June 2012 - September 2012
Extend Health March 2009 - August 2011
National Association of Asian American Professionals - San Francisco August 2010 - July 2011
Deloitte Consulting July 2006 - February 2009
IBM June 2005 - August 2005
Microsoft June 2004 - September 2004
Smith Barney November 2003 - March 2004
Safeco Insurance June 2002 - September 2002
Volt June 2000 - September 2000
Skills
Excel, PowerPoint, Crystal Xcelsius, Access, Financial Modeling, Financial Analysis, Data Analysis, Forecasting, Financial Reporting, Market Research, Business Strategy, Strategic Planning, Budgeting, Management Consulting, Microsoft Office, Microsoft Excel, Cross-functional Team...
Education
UCLA Anderson School of Management 2011 — 2013
MBA, Strategy & Marketing, 3.95
University of Washington 2002 — 2006
BA, Finance, 3.86
East China Normal University 2006 — 2006
Certificate, Business Chinese
Microsoft January 2014 - Present
Microsoft October 2009 - January 2014
Microsoft April 2008 - October 2009
Cypress Consulting September 2007 - April 2008
Safeco Insurance June 1986 - June 2007
Skills
Business Process..., Product Management, Process Improvement, Risk Management, Business Continuity, Information Security..., Privacy, Governance, Insurance, Privacy Law, Security, Leadership, Enterprise Risk..., Business Strategy, Risk Assessment, Employee Relations, Management, Program Management, Information Security, Strategy, Business Continuity..., Team Leadership, Analysis, SDLC, Project Management, Six Sigma, IT Strategy, Vendor Management, Enterprise Software, Business Analysis, IT Management, Financial Risk, Project Portfolio..., Business Intelligence, Cross-functional Team..., PMP, Cloud Computing, SharePoint, Software Project..., PMO, Consulting
Education
Pathwise Leadership Program 2015 — 2016
Gonzaga University 1983 — 1985
BBA
Columbia Basin College 1981 — 1983
Associate in Arts and Science
Pasco High School 1978 — 1981
High School Diploma
Oklahoma Department of Public Safety July 2015 - Present
Safeco Insurance February 2014 - July 2015
United States Air Force December 2006 - June 2014
United States Air Force January 2003 - January 2006
United States Air Force February 2000 - January 2003
Skills
Military, Program Management, Leadership Development, Security Clearance, Government, Team Building, DoD, Personnel Management, Human Resources, Military Operations, Recruiting, Strategic Planning, Customer Service, Process Improvement, Air Force, Command, Team Leadership, Change Management, Microsoft Excel, Project Management
Education
University of Oklahoma 2010 — 2012
Master of Arts (M.A.), Administrative Leadership
University of Oklahoma 2000 — 2002
Bachelor of Liberal Studies (B.L.S.), Liberal Arts and Sciences, General Studies and Humanities
Community College of the Air Force 2012 — 2012
Certification, Professional Manager Certification
Community College of the Air Force 1997 — 1999
Associate of Arts (A.A.), Human Resources Management and Services
Trinity High School
Travelers December 2014 - Present
Safeco Insurance January 2013 - December 2014
Safeco Insurance March 2010 - December 2014
Colemont Insurance Brokers January 2009 - March 2010
Gainsco December 2007 - January 2009
Nationwide Insurance November 2005 - December 2007
Skills
Marketing, New Business Development, Leadership, Property & Casualty..., Casualty, Liability, General Insurance, Underwriting, Insurance, Umbrella Insurance, Professional Liability, Employee Benefits, Sales, Inland Marine, Customer Retention, Analysis, Homeowners, Brokers, Training, Life Insurance, Business Planning, Competitive Analysis, Sales Operations, Term Life Insurance, Recruiting, Management, Customer Service, Reinsurance, Pricing, Liability Analysis, Excess, Disability Insurance, Commercial Insurance, Workers Compensation
Education
Dallas Baptist University 1993 — 1999
BBA, Business
Leonards 1993 — 1993
GLA, General Lines Agent License
Panola College 1991 — 1993
Business
Atlantic Coast Surety 1998 - Present
Selective Insurance 1995 - 1998
IFIC 1992 - 1995
Safeco Insurance 1988 - 1992
Skills
Surety, Financial Analysis, Insurance, Commercial Insurance, Bonds, Casualty, Brokers, Commercial Lines, General Insurance, Claims Management
Education
Drew University 1982 — 1986
BA, History/Politial Science
Wells Fargo February 2014 - Present
PMI Mortgage Insurance Co. April 2007 - June 2013
E-Loan, Inc March 2005 - April 2007
Safeco Insurance April 2003 - March 2005
NextCard Inc January 2000 - August 2002
GTE Wireless: Fraud Division September 1997 - October 1999
Skills
Fraud, Investigation, Certified Fraud Examiner, Fraud Prevention, Investigations, Fraud Investigations, Interviewing, Claims, Financial Analysis, Analysis, Banking, Problem Solving, Excel, Microsoft Office, Data Analysis, AML, BSA, Audit, Forensic Analysis, Mortgage Fraud, Cyber Crime, Training & Development, SAR's, Private Investigations, Auditing, Fraud Detection, Evidence, Anti-fraud, Identity Theft, Leadership, Criminal Investigations, Insurance, Mortgage Banking, Process Improvement, Training, Claim, Bank Secrecy Act, Loss Mitigation, Interviews, Underwriting, Cybercrime, Mortgage Underwriting, Credit, Policy, Microsoft Excel, Protection, Enforcement, Background Checks, Forensic Accounting, Employee Training
Education
Association of Certified Fraud Examiners 2009 — 2010
Certified Fraud Examiner, Fraud Examination
Diablo Valley College 1994 — 1996
Music Theory and Composition
Northstar CG LP May 2015 - Present
Safeco Insurance February 2014 - May 2015
Safeco Insurance May 2013 - March 2014
Alliance Machine Systems International, LLC April 2007 - May 2013
Becker Brothers October 2000 - April 2007
Skills
People Development, Lean Manufacturing, Lean Management, Critical Thinking, Customer Service, Process Improvement, Six Sigma, Time Management, Management, Team Leadership, Teamwork, Analysis, Training, Leadership
Education
Eastern Washington University 2011 — 2014
Bachelor of Business Administration (BBA), Operations Management
Spokane Falls Community College 2009 — 2011
Associate of Arts (A.A.), General Studies
PACCAR December 2013 - Present
Fred Hutchinson Cancer Research Center October 2011 - December 2013
Siemens IT Solutions and Services Pvt. Ltd. February 2009 - December 2009
Safeco Insurance September 2005 - December 2008
Sysco Food Services December 2002 - August 2005
The Boeing CompanyJune June 2001 - January 2002
Skills
Apple, Mac OS X, Cpr Certified, A+ Certified, Project Management, Help Desk Support, Windows 7, XP, SharePoint, Servers, BMC Remedy, System Deployment, Visio, Windows Server, Hardware, Troubleshooting, System Administration, Software Documentation, Active Directory, VMware, Operating Systems, Group Policy, Laptops, Powershell, Microsoft SQL Server, Cisco Technologies
Education
DeVry University 2009 — 2011
B.S., Computer information systems
TechnologyDeVry University 2009 — 2011
Bachelor of Science; Associate of Applied Science, Computer Information; Electronics & Computer
DeVry University 1999 — 2001
Associates, Electronics and Computer Technology
Sopheon November 2004 - Present
Outercurve (formally Vaultus) 1998 - 2004
Safeco Insurance 1993 - 1998
Skills
Enterprise Software, Product Lifecycle..., Scrum, Product Management, Software Engineering, Technical Support, Customer Support, Help Desk Support, Microsoft SQL Server, Windows Server, IIS, Mobile Applications, Software Design, Software Development, Agile Methodologies, Teamwork, Customer Satisfaction, SaaS, Leadership, Software Project..., Product Development, Process Improvement
Education
Colorado State University
BS, Business Mgt
Safeco Insurance September 2009 - Present
Jameson Camp September 2009 - Present
Jameson Camp May 2009 - September 2009
Office of Spiritual Life August 2005 - May 2009
Indiana Youth and Collegiate May 2007 - August 2007
Skills
Escalation Management, Phone Skills, Cross Selling, Leadership Development, Process Improvement, Call Centers, Risk Management, Insurance, Property & Casualty..., Umbrella Insurance, Group Training, Employee Training, Research, Microsoft Word, Microsoft Excel, Customer Service, Microsoft Office, PowerPoint, Nonprofits
Education
DePauw University 2005 — 2009
Bachelors Degree, Major: Religious Studies, Minor Psychology
World Vision 2000 - Present
Nordstrom 1998 - 1999
Regence BlueShield 1997 - 1998
Safeco Insurance 1992 - 1997
UCSF Medical Center 1990 - 1992
General Dynamics 1988 - 1990
Digital Composition Systems 1986 - 1988
Education
DeVry University Phoenix 1985 — 1988
BS, Computer Information Systems, 3.33
HCC Insurance June 2013 - Present
Ernst & Young June 2012 - June 2013
Amedisys November 2011 - June 2012
National Futures Association June 2008 - March 2010
Unisource Worldwide Inc May 2007 - June 2008
Safeco Insurance February 2004 - May 2007
GMAC Insurance March 2002 - February 2004
Federal-Mogul March 1999 - March 2002
Skills
Accounting, Compliance, Audit, Risk Assessment, Risk, Auditing, Financial Analysis, Risk Management, Internal Controls, Financial Risk, Internal Audit, Financial Reporting, Sarbanes-Oxley Act, Enterprise Risk..., Financial Accounting, GAAP, IT Audit, Process Improvement, Sarbanes-Oxley
Education
Webster University 2004 — 2007
MBA, Business Administration
Columbia College 2002 — 2004
Bachelors, Accounting, Finance, Marketing, Economics, IT, Math, Systems Analysis, Programming
Louisiana State University
Liberty Mutual Insurance 2008 - Present
Safeco Insurance August 1995 - December 2008
Boeing Commercial Aircraft Support July 1989 - July 1995
Education
Eastern Washington University 1976 — 1983
BA Business, Management Information Systems
Safeco Insurance June 2014 - Present
Safeco Insurance October 2012 - June 2014
Safeco Insurance October 2010 - October 2012
Numerica Credit Union 2009 - December 2010
Independent Contractor January 2009 - October 2009
Safeco Insurance October 1995 - January 2009
Washington Mutual October 1992 - October 1995
Skills
Project Management, Lean Six Sigma, Training Delivery, Instructional Design, Business Requirements, Executive Presentation..., Strategic Communications, Servant Leadership, Process Improvement, Management, Coaching, Six Sigma, Insurance, Employee Engagement, Employee Benefits, Property
Education
Eastern Washington University
BA, Recreation Management/Resort & Commercial Management
Safeco Insurance September 2008 - Present
Safeco Insurance April 2004 - September 2006
Safeco Insurance March 2003 - April 2004
Education
Eastern Washington University
Washington and Lee University July 2014 - Present
NBC News July 2012 - July 2014
Public Radio International February 2012 - July 2012
Colón Communications November 2010 - July 2012
American Society of News Editors 2011 - 2012
The Poynter Institute 2007 - 2011
Avanade January 2008 - November 2010
Avanade January 2008 - June 2008
Safeco Insurance July 2007 - January 2008
The Poynter Institute September 1997 - July 2007
Skills
Writing, Editing, Journalism, Curriculum Development, Ethics, Newsletters, Communications Strategy, Media Relations, Public Speaking, Social Media, Research, Content Development, Coaching, Blogging, Social Networking, Non-profits, Strategic Planning, Copywriting, Internal Communications, Corporate Communications, Teaching, Diversity Training, Storytelling, Video, Leadership, Copy Editing, Newspapers, Marketing Communications, Interviews, Strategic Communications, Nonprofits, News Writing, Training, Strategy, New Media, Content Strategy, Press Releases, Online Journalism, Content Management, Digital Media, Editorial, Web Content
Education
Columbia University - Graduate School of Journalism 1982 — 1983
Certificate, Knight Bagehot Fellowship
Loyola University New Orleans
B.A., Journalism
Stanford University
M.A., Journalism
Stonier Graduate School of Banking
Banking
The University of Kansas
National Endowment for the Arts Fellowship
Bruno, Gerbino & Soriano, LLP July 2012 - June 2013
Tower Legal Staffing, Inc. September 2009 - July 2012
Schneider Mitola LLP December 2007 - September 2009
Safeco Insurance May 2006 - November 2006
New York Supreme Court - Nassau County May 2005 - August 2005
Skills
Litigation, Commercial Litigation, Real Estate, Property Law, Document Review, Legal Research, Legal Writing, Westlaw, Courts, Legal Assistance, Litigation Support, Insurance Law, Lexis, Legal Issues, Insurance, Real Estate Transactions, Contract Negotiation, Legal Advice, Motions, Depositions, Document Drafting, Defense, Pleadings, Alternative Dispute..., Contract Law
Education
Michigan State University College of Law 2004 — 2007
JD, Law
Drew University 2000 — 2004
BA, Political Science
Oceanside High School 1996 — 2000
High School Diploma
Safeco Insurance 2011 - Present
Liberty Mutual Insurance 2010 - 2015
Liberty Mutual Insurance 2010 - 2015
Yes! Marketing Consulting, LLC February 2009 - March 2011
WaMu/JPMorgan Chase June 2003 - January 2009
Washington Mutual June 2003 - January 2007
Primus Knowledge Solutions 2000 - 2003
US Bank 1997 - 1999
US Bank 1981 - 1996
Skills
Marketing Communications, Market Research, B2B Marketing, P&L Management, Product Management, Competitive Analysis, Product Marketing, Marketing Strategy, Strategic Planning, Customer Experience, Banking, Analytics, Business Development, Email Marketing, Lead Generation, Leadership, Management, Marketing, Program Management, Sales, Strategic Partnerships, Strategy, Training
Education
Bainbridge Graduate Institute 2009 — 2010
Certificate Program, Business Sustainability
Pacific Coast Banking School 1995 — 1997
Banking Leadership Program
Eastern Washington University 1972 — 1979
BA, MBA, English Lit, Marketing/Statistics
Match Point Solutions, Inc. 2008 - Present
Safeco Insurance 2003 - 2007
KPMG 2000 - 2003
Conseco, LLC 2000 - 2000
Horace Mann Service Corporation 1976 - 1999
Skills
Business Process..., Insurance, Process Improvement, Business Analysis, Management Consulting, Program Management, Healthcare, Project Management, Leadership, Strategic Planning, Performance Management, Healthcare Information..., Strategy, Change Management, Vendor Management, Analysis, Team Building, Management, Organizational..., Cross-functional Team..., Operations Management
Education
Eastern Illinois University 1972 — 1976
Bachelor of Science, Business Administration, Management and Operations
Safeco Insurance September 2014 - Present
Vertafore July 2013 - 2014
MULTICO Rating Systems, Inc. 2006 - 2013
MULTICO Rating Systems Incorporated August 2003 - August 2006
MULTICO Rating Systems Incorporated August 1995 - August 2003
Skills
Leadership, Management, Program Management, Project Management, Customer Service, Software Project..., Software Design, Property & Casualty..., General Insurance, Insurance, Commercial Insurance, Underwriting, Casualty, Liability, Property, SDLC, Programming, Public Speaking, Software, Casualty Insurance
Education
Cornish College of the Arts
Studies, Fine and Studio Arts
T-Mobile July 2007 - Present
T-Mobile USA, Inc April 2006 - June 2007
T-Mobile October 2004 - March 2006
Safeco Insurance October 2002 - September 2004
GMIC July 1997 - September 2002
Skills
Cross-functional Team..., Contract Negotiation, Budgets, Process Improvement, Leadership, Cash Management, Financial Reporting, Financial Analysis, Sarbanes-Oxley Act, Forecasting, Supply Chain, Finance, Program Management, Coaching, Analysis, Financial Statements
Education
D'Amore-McKim School of Business at Northeastern University 2008 — 2010
MBA, Finance
Portland State University 1995 — 1997
BS Business Administration, Accounting
Unversity of Oregon 1993 — 1995
Safeco Insurance September 2004 - Present
Hertz Rent a Car September 2003 - September 2004
Education
Northeastern Illinois University 2001 — 2003
BA, Communications
DePaul University 1999 — 2001
Communications
NGC 457, LLC October 2014 - Present
Sultan School District September 2014 - Present
Iron Goat Networks March 2005 - September 2014
Caroline Spott Photography March 2006 - June 2014
Safeco Insurance March 2001 - October 2004
Anderson Valley Unified School District September 1998 - June 2000
University of Alaska Fairbanks September 1996 - December 1997
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Team Building, Customer Service, Public Speaking, Photoshop, Telecommunications, Project Management, Social Media, Online Advertising, SEO, Entrepreneurship
Education
Dominican University of California 1998 — 1999
Secondary Education Certification, Secondary Education and Teaching
University of Alaska, Fairbanks 1994 — 1998
Bachelor of Arts (B.A.), History, Geography
AmTrust North America 2006 - Present
Boy Scouts of America 2009 - 2012
Safeco Insurance 2005 - 2006
Unitrin Business Insurance 2005 - 2005
Unitrin 2000 - 2005
Unitrin 1999 - 2000
Unitrin 1998 - 1999
Unitrin 1997 - 1998
Unitrin 1995 - 1997
Skills
Commercial Lines, Property & Casualty..., Casualty, Legal Liability, Commercial Insurance, General Insurance, Underwriting, Insurance, Workers Compensation, Umbrella Insurance, Liability, Risk Management, Reinsurance, Claim, Claims Management
Education
Eastern Washington University 1986 — 1991
BA, Finance & General Mgmt
Liberty Mutual September 2010 - Present
Wal-Mart July 2008 - April 2011
Zion Lutheran Churh August 2009 - June 2010
OneAmerica January 2006 - May 2008
Safeco Insurance June 2003 - December 2005
Safeco Insurance March 1998 - June 2003
Mainscape August 1997 - March 1998
Wal-Mart September 1990 - August 1997
St. John Lutheran School August 1988 - July 1990
Lutheran High School of South Florida August 1986 - July 1988
Education
Indiana University-Purdue University at Indianapolis 2000 — 2001
Certificate, Human Resources Management
Concordia University, Nebraska 1982 — 1986
EMC Insurance Companies July 2013 - Present
Tower Group Companies November 2005 - July 2013
AAA Insurance January 2004 - November 2005
Safeco Insurance May 1988 - January 2004
Skills
Casualty, Property & Casualty..., Legal Liability, Liability, General Insurance, Commercial Insurance, Workers Compensation, Insurance, Claims Management
Education
Eastern Illinois University 1978 — 1983
BS Education, Business
Amazon.com May 2011 - Present
Safeco Insurance December 2006 - June 2011
Microsoft 2005 - 2006
Skills
Product Management, Analytics, SQL, Data Analysis, E-commerce, Agile Methodologies, Business Analysis, Social Media
Education
Columbia Engineering 2000 — 2004
B.S., Industrial Engineering Operations Research
Dell January 2012 - March 2014
Barracuda Networks February 2011 - January 2012
Safeco Insurance July 2003 - August 2009
Skills
Windows 7, Microsoft Office, Excel, Salesforce.com, Customer Service, Management, New Business Development, Cold Calling, Direct Sales, Security, Customer Satisfaction, Sales, Account Management, Sales Process, Lead Generation, Sales Operations, Channel Sales, Team Building, Citrix, Sales Management, Virtualization, Forecasting, Microsoft Word, Microsoft Excel, Telecommunications, Call Centers, Leadership, Cross-functional Team..., Channel Partners, Cloud Computing, Program Management, SaaS, Solution Selling, Time Management, Product Marketing, CRM, Networking, Vendor Management, Selling, Business Development, Enterprise Software, Strategic Partnerships, Business development, Strategy, Professional Services, Start-ups, Go-to-market Strategy
Education
Diablo Valley College
Associate's degree, General Education
Safeco Insurance October 2012 - Present
Safeco March 2010 - October 2012
Safeco Insurance October 2004 - April 2010
Safeco Insurance 2003 - 2004
Safeco Insurance July 1999 - 2003
Eastern Washington University 1996 - 1999
Skills
Underwriting, Property & Casualty..., Casualty, Liability, General Insurance, Insurance, Associate in Claims, Employee Benefits, Claim, Reinsurance, Claims Management
Education
Eastern Washington University 1994 — 1999
SAIF Corporation December 2005 - Present
Safeco Insurance 2000 - 2005
Fremont Comp 1997 - 2000
Industrial Indemnity 1985 - 1997
Mission Insurance Company 1979 - 1985
Skills
Workers Compensation, Insurance, Property & Casualty..., Commercial Insurance, Liability, Professional Liability, Auditing, Risk Management, Underwriting, Claim, Casualty, Legal Liability, Claims Management, General Insurance, Litigation Management, Commercial Lines
Education
Eastern Michigan University
Accounting
Safeco Insurance December 2014 - Present
Liberty Mutual Insurance January 2010 - December 2014
Safeco Insurance 2007 - 2010
Safeco Insurance 2005 - 2007
Safeco Insurance 2003 - 2005
Safeco Insurance 2000 - 2003
Skills
Insurance, Property & Casualty..., Commercial Insurance, Underwriting, General Insurance, Business Analysis, Claim, SDLC, Business Requirements, Process Improvement, Visio, SharePoint, Requirements Gathering, Project Management, Business Intelligence, Teamwork, Casualty, Product Management
Education
University of Oregon 1988 — 1992
Colorado State University
Travelers August 2012 - Present
Travelers February 2010 - August 2012
Brooke Capital Corporation September 2006 - October 2008
Brooke Insurance August 2002 - September 2006
Safeco Insurance November 1981 - March 2002
Skills
Insurance, Property & Casualty..., Management, Sales Operations, Customer Retention, Training, Sales, Underwriting, Time Management, Commercial Lines, Customer Satisfaction, Commercial Insurance, Liability, Operations Management, Marketing Strategy, Workers Compensation, General Insurance
Education
Colorado State University
BA, Textiles
EPS Settlements Group December 2008 - Present
Safeco Insurance August 2007 - December 2008
Latherow Law Office August 2002 - August 2007
United Airlines September 1997 - August 2002
Skills
Legal Writing, Legal Research, Civil Litigation, Legal Documents, Management, Pleadings, Interviews, Depositions, Insurance, Litigation Management, Workers Compensation, Claim, Litigation, Liability, Process Scheduler, Product Liability, Human Resources, Settlement, Personal Injury, Trials
Education
Triton College 2007 — 2008
Business
MacCormac College 2002 — 2004
Paralegal Certificate, Paralegal
Columbia College Chicago 1996 — 1999
Journalism
Principal Global Investors 2006 - Present
Wells Fargo Bank 2004 - 2006
Washington Mutual 2003 - 2004
Safeco Insurance 2001 - 2003
Principal Global Investors 1989 - 2001
Skills
Valuation, Capital Markets, Loans, Real Estate, Credit Analysis, Commercial Real Estate, Banking, Commercial Mortgages, Mutual Funds, Management, Asset Management, Investments
Education
Drake University 1995 — 1996
MBA, Business Finance
Iowa State University 1985 — 1988
BBA, Marketing
State Auto November 2009 - Present
Agent Support Network of America December 2008 - January 2010
Safeco Insurance April 2007 - November 2008
AIG January 2003 - April 2007
PGAC 2006 - 2007
Progressive Insurance July 1988 - December 2001
Progressive 1988 - 2001
Skills
Marketing, Product Launch, Property & Casualty..., Insurance, Sales, Legal Liability, Umbrella Insurance, Analysis, Sales Operations, Commercial Insurance, Marketing Strategy, Commercial Lines, Casualty, General Insurance, Underwriting, Casualty Insurance, Liability, Professional Liability
Education
Colorado State University 1975 — 1980
BS, Economics
AIG February 2007 - Present
Meckler Bulger Tilson Marick & Pearson LLP 2003 - 2007
Safeco Insurance 1999 - 2003
Skills
Professional Liability, Litigation Management, Insurance Law, Liability, Claim, Employment Practices..., Product Liability, Legal Liability, Subrogation, Insurance, D&O, Claims Management, Mediation, Commercial Litigation, Arbitration, Civil Litigation
Education
DePaul University College of Law
Doctor of Law (J.D.) with honors
Indiana University Bloomington
Bachelor of Arts (B.A.)
Indiana University Bloomington
Master of Public Administration (M.P.A.), Labor and Industrial Relations
Safeco Insurance June 2012 - Present
Safeco Insurance May 2004 - June 2012
The Bombay Company October 1998 - May 2004
Skills
Underwriting, General Insurance, Property & Casualty..., Commercial Insurance, Casualty, Liability, Commercial Lines, Salesforce.com, Life Insurance, Legal Liability, Claims Management, Fundraising, Umbrella Insurance, Claim, Workers Compensation, New Business Development, Sales Operations, Leadership
Education
Eastern Washington University 2000 — 2003
Finance, Business Administration
Washington State University 1994 — 1997
Finance
Liberty Mutual January 2009 - Present
Safeco Insurance January 1998 - December 2008
American States Insurance March 1986 - December 1997
Education
Earlham College 1979 — 1983
Bachelors, Geology
King County June 2009 - Present
Vendor Direct Solutions June 2008 - June 2009
Davis Wright Tremaine, LLP March 2005 - June 2008
Washington Mutual (Now Chase Bank) May 2002 - February 2005
BEST Consulting 1999 - 2002
Safeco Insurance 1992 - 1999
Federated American 1989 - 1992
Skills
Records Management, Document Management, Business Analysis, Software Documentation, SharePoint, Program Management, Leadership, IT Strategy, Management, Visio, Interviews, Change Management, Risk Management, Project Management, Outlook, Policy, Government, Governance, Training, Process Improvement, Business Process..., Data Analysis, Integration, IT Management, Employee Training, Business Process, SDLC, Technical Writing, Customer Service, Vendor Management, Consulting, Access, Analysis, Project Planning, Team Leadership, Marketing, Team Building, Budgets
Education
Eastern Washington University 1976 — 1980
Bachelor's degree, Finance, Marketing, Economics
Shadle Park Class of 76
High School Diploma, Business Administration and Management, General, 3.971
Harleysville Insurance August 2014 - Present
The Hanover Insurance Group January 2010 - August 2014
The Hanover Insurance Group 2010 - 2012
Harleysville Insurance August 2006 - January 2010
Indiana Insurance 2001 - 2006
Safeco Insurance 1999 - 2001
Skills
Inland Marine, Commercial Lines, Casualty, Property & Casualty..., Commercial Insurance, General Insurance, Professional Liability, Sales, Umbrella Insurance, Underwriting, Liability, Employment Practices..., Brokers, Casualty Insurance
Education
DeVry University-Illinois
Liberty Mutual Insurance 2007 - Present
Safeco Insurance 2003 - 2007
Safeco Insurance 1999 - 2003
Safeco Insurance 1994 - 1999
Skills
Business Intelligence, Management, Business Analysis, Insurance, Claim, Risk Management, Casualty Insurance, Legal Liability, Commercial Insurance, Underwriting, Litigation Management
Education
Delhi School of Economics
Master of Arts (M.A.), Economics
Insurance Institute of America
Associate in Claims, Insurance
The American Institute for Chartered Property Casualty Underwriters
CPCU
Getty Images April 2011 - May 2013
Rylem October 2010 - March 2011
H10 Capital October 2009 - May 2010
Accountants International March 2009 - October 2009
ABC Legal Services February 2006 - July 2008
Safeco Insurance July 2002 - September 2005
Sage Electronics February 2001 - January 2002
Skills
Bank Reconciliation, General Ledger, Accounts Receivable, Accounts Payable, QuickBooks, Great Plains Software, Accounting, Invoicing, PeopleSoft, Balance, Outlook, Microsoft Excel, Microsoft Word, Financial Planners, Data Entry, Customer Service, Microsoft Office, Sales, Research, Project Management, Oracle, Oracle Financial, EDI, Team Management, Project Team Management, Analysis, Management
Education
Eastern Oregon University 1999 — 2001
University of Alaska Southeast
ITS Property & Casualty Consulting February 2015 - Present
ITS Property & Casualty Consulting October 2010 - January 2015
Liberty Mutual Agency Markets January 2009 - September 2009
Safeco Insurance April 2006 - December 2008
Safeco Insurance September 1997 - June 2006
Safeco Insurance June 1987 - August 1997
Safeco Insurance April 1982 - May 1987
Safeco Insurance July 1980 - March 1982
Skills
ITIL, Business Analysis, SDLC, Insurance, Requirements Gathering, Forms Development, Training, Project Management, Property & Casualty..., Management, Software Documentation
Education
Washington State University - College of Business and Economics 1978 — 1980
MBA, Management
Washington State University - College of Business and Economics 1976 — 1978
BA, Business Adm - Computer Systems
Columbia Basin College 1974 — 1976
AA, General Studies
Empire Bolt & Screw December 2014 - Present
Safeco Insurance July 2007 - September 2013
Skills
Property & Casualty..., Commercial Insurance, Umbrella Insurance, Commercial Lines, Legal Liability, General Insurance, Casualty, Claim, Homeowners, Inland Marine, Insurance, Liability, Life Insurance, Professional Liability, Underwriting, Term Life Insurance, Workers Compensation
Education
Daytona College
Real Estate Association Washington
Thurman Insurance Agency LLC 1983 - Present
Safeco Insurance October 1975 - November 1980
Education
Culver Stockton College 1974 — 1975
BS, Business Admin & Economics
GAINSCO November 2012 - Present
Liberty Mutual Insurance May 2010 - August 2011
Safeco Insurance January 2001 - August 2011
Safeco Insurance January 1999 - January 2001
Safeco Insurance January 1994 - January 1999
Skills
Microsoft Office..., Access, Outlook, Insurance Claims, Property & Casualty..., Insurance, Casualty, Coverage, General Liability, Claims Management, Liability, Claims, Customer Service, Documentation, Excel, Process Improvement, Word, Problem Solving, Risk Management, Customer Relations, Negotiation, Litigation, Analysis, Customer Satisfaction, General Insurance, Time Management, Team Building, Coaching, Umbrella, Administration, Writing, Adjusting, Compliance, Claim
Education
Dallas County Community College 1977 — 1978
Business
Sebia, Inc. March 2011 - Present
Safeco Insurance November 1988 - August 2006
Education
Dekalb Community College 1971 — 1973
Red Lion Hotels 2002 - Present
Safeco Insurance 2000 - 2002
Skills
Forecasting, Variance Analysis, Financial Analysis, Financial Reporting, Budgets, Revenue Forecasting, Cash Flow, Finance, P&L, Financial Modeling, Microsoft Excel, Financial Planning
Education
Eastern Washington University 1997 — 2000
Bachelor of Arts in Business Administration - Management Information Systems
Safeco Insurance September 2015 - Present
Kelly Brady Advertising August 2008 - March 2014
Datamark August 2002 - July 2008
The Local Planet - Newspaper March 1998 - July 2001
Skills
Media Buying, Advertising, Integrated Marketing, Direct Marketing, Online Advertising, Media Planning, Lead Generation, Email Marketing, Online Marketing, Marketing Communications, Digital Marketing, Social Media Marketing, Marketing Strategy, Marketing
Education
Eastern Washington University 1992 — 1995
Bachelor's degree, Graphic Communications
G4S August 2014 - Present
Liberty Mutual Insurance April 2010 - December 2013
Safeco Insurance March 2004 - April 2010
Claims Verification Inc. August 2002 - March 2004
Skills
Claim, Subrogation, Casualty, Insurance, Liability, Claim Investigation, Workers Compensation, Fraud Detection, Property & Casualty..., Litigation Management, General Insurance, Property Damage, Accident Investigation, Recorded Statements, Background Checks, Witness Statements, Interviews, Casualty Claims, Claims Investigations, Private Investigations, Surveillance, Casualty Insurance
Education
Eastern Connecticut State University
Bachelor's Degree
The Institutes
AIC
Safeco Insurance October 2006 - Present
Safeco Insurance October 2005 - October 2006
Bank of America October 2002 - October 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, Casualty Insurance
Education
Eastern Washington University 1995 — 1997
BS, Biology, General
The Hanover Insurance Group September 2010 - Present
Safeco Insurance October 2002 - September 2004
Safeco September 1999 - October 2002
Education
Webster University 1995 — 1998
Masters of Arts, Healthcare Management
Eastern Illinois University 1988 — 1992
Bachelor of Science, Health
The Party Staff, Inc. April 2012 - Present
A Healing Hand Spa & Massage October 2007 - Present
Darkangel Publishing and Production January 1990 - Present
Safeco Insurance September 2004 - September 2006
US Air Force Reserve August 1998 - January 2004
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Research, Cpr Certified, Healthcare, Public Speaking, Photoshop, Teamwork, Medical Terminology, Social Media, Access, Sales, Leadership, Event Planning
Education
De Anza College 2010 — 2012
National Holistic Institute 2007 — 2008
Certified Massage Therapist and Health Educator, Deep Tissue, Sports Massage, Thai Massage
Avista Corportation July 2012 - Present
Contineo Technologies May 2011 - July 2012
Bank of whitman 2007 - 2011
American West Bank 2005 - 2007
Travelers Insurance 1999 - 2001
Safeco Insurance 1990 - 1996
Education
Eastern Washington University 2005 — 2007
Master of Social Work (M.S.W.)
University of Illinois Springfield 1988 — 1993
Master of Business Administration (M.B.A.)
University of Illinois at Urbana-Champaign 1982 — 1986
Bachelor of Science (B.S.), Finance
FCCI Insurance Group October 2006 - 2010
CNA Insurance 2006 - 2006
Montgomery Insurance 2004 - 2006
Travelers 2003 - 2004
Safeco Insurance July 1982 - April 2003
Skills
Commercial Lines, Commercial Insurance, Legal Liability, Casualty, Liability, Property & Casualty..., Umbrella Insurance, Workers Compensation, Professional Liability, Inland Marine, Underwriting, Claim, General Insurance, Claims Management
Education
Dekalb Community College
Associate's degree, Business
Novitex Enterprise Solutions January 2014 - Present
Pitney Bowes Management Services January 2010 - Present
Pitney Bowes Management Services January 2010 - January 2013
Grubb & Ellis July 2008 - January 2010
Safeco Insurance August 1995 - July 2008
Skills
Customer Service, Operations Management, Team Leadership, Microsoft Office, Microsoft Excel, Service Delivery, Leadership, Microsoft Word, Account Management, Process Improvement, Event Planning, Process Scheduler, Budgets, Data Entry, Research, Marketing, Purchasing
Education
Corpus Christ Army Depot 1980 — 1983
Apprentistship for Machinist training, Machine Tool Technology/Machinist and CNC Machinist, Journeyman level
Del Mar College 1975 — 1979
Computer Science, 2.8
Hirschi Senior High 1962 — 1965
general, High School/Secondary Diplomas and Certificates
Liberty Mutual Insurance October 2011 - Present
Liberty Mutual Insurance May 2009 - October 2011
Safeco Insurance October 2007 - October 2009
Safeco Insurance June 2005 - October 2007
Safeco Insurance December 2003 - June 2005
Safeco Insurance June 2003 - December 2003
Skills
Property & Casualty..., General Insurance
Education
Concordia University-Portland 2002 — 2003
Master's degree
Portland State University 1996 — 2000
Bachelor of Science (BS), Public Health Administration
Portland State University 1996 — 2000
Bachelor of Science (BS), Public Health Education and Promotion
Liberty Mutual Agency Corporation 2001 - Present
Safeco Insurance 2001 - Present
Grand Rapids Police 1994 - 2001
Education
Eastern Michigan University
BS, Criminology
Starbucks July 2006 - Present
Jefferson County Public Schools, CO August 2004 - Present
Starbucks April 1997 - August 2004
Hope Lutheran Church and School August 1994 - June 1996
Safeco Insurance 1986 - 1994
Education
Concordia University-Seward 1982 — 1985
Elementary Education and Teaching
Seattle Lutheran High School 1978 — 1982
T-Mobile May 2008 - Present
Safeco Insurance 2005 - 2008
Simpson Investment Company 1994 - 2003
Education
DePaul University
MBA, Finance
DePaul University
BS, Computer Science
AmeriClaim of Chicago/Tri-County Claims Service, Inc. June 2013 - Present
Indiana Insurance April 2009 - May 2013
Safeco Insurance July 1997 - April 2009
Education
Eastern Illinois University 1967 — 1971
BS in Bus., Business Management
Safeco Insurance September 2014 - Present
Michigan Insurance Company March 2005 - September 2014
The Hanover Insurance Group / Citizens Insurance Company 1998 - 2005
Lou Hopkins Lincoln Mercury September 1998 - October 1998
Skills
Insurance, Claims, Property & Casualty..., Automotive Repair, Program Management, Insurance Claims, Policy Analysis, Investigation, Site Inspections, Appraisals, Metal Fabrication, Woodworking, Auto Claims, ASE Certified, CCC Pathways, Auto Appraisal, Claims Handling, Third Party Claims, Claims Investigations, Automotive Restoration, Engine Rebuilding, Auto Body, Custom Paint, Claim, Claim Investigation, Subrogation, Claims Management, Property Damage, Property Claims, Loss Adjusting, Claims Resolution, Inland Marine, Catastrophe, Commercial Claims, Marine Insurance, Personal Lines Auto, Automobile, Litigation Management, Liability, Commercial Insurance, General Insurance
Education
Eastern Michigan University 1991 — 1993
Geology, Earth Science
Safeco Insurance January 2013 - Present
Pitney Bowes April 2012 - Present
Sykes August 2010 - March 2012
West Corporation June 2008 - July 2010
West Corporation February 2005 - June 2008
Skills
Call Center, Performance Management, Training, Training Delivery, Training Needs Analysis, Employee Relations, Customer Satisfaction, Employee Training, Employee Engagement, Customer Experience, Customer Service, Coaching, Call Centers, Management, CRM, Leadership, Customer Retention, Program Management, Team Management
Education
Eastern Washington University 2000 — 2002
Bachelor's degree, Elementary Education and Teaching
PayneWest Insurance July 2005 - Present
Safeco Insurance July 1999 - June 2004
Nordstrom July 1987 - January 1998
Skills
Commercial Lines, Umbrella Insurance, Property & Casualty..., D&O, Employment Practices..., Inland Marine, Legal Liability, Professional Liability, General Insurance, Casualty, Workers Compensation, Liability, Insurance, Directors, Excess, Licensed Property, Liability Analysis, Indemnity, Claim, Claims Handling, Risk Management, Commercial Vehicle, Claims Resolution, Renewals, Financial Risk, Account Management, Casualty Insurance, Commercial Insurance
Education
Eastern Washington University 1990 — 1993
Safeco Insurance November 2012 - Present
LeveragePoint Media February 2012 - August 2012
Education
DeVry University-Illinois
Bachelor of Science, Business
NAVSCOLEOD/ CSC November 2009 - Present
Safeco Insurance December 1998 - October 2006
Skills
Active Directory, Disaster Recovery, Security
Education
Colorado Technical University-Online 2007 — 2009
Associate's degree, Information Technology
Gonzaga University July 2012 - Present
Eastern Washington University January 2006 - July 2012
Lucent Technologies Inc. April 1998 - August 2004
Safeco Insurance October 1986 - September 1996
Skills
Telecommunications, Microsoft Excel, Customer Service, Leadership Development, Budgets
Education
Eastern Washington University
Bachelor of Arts (B.A.), Business Administration
Eastern Washington University
Graduate Certficate - Health Services Administration
Safeco Insurance May 2014 - Present
Liberty Mutual Insurance September 2013 - May 2014
First Hope Bank March 2013 - August 2013
Skills
Photoshop
Education
East Stroudsburg University of Pennsylvania 2008 — 2012
Self-employed May 2005 - Present
Safeco Insurance December 1987 - October 2004
Cindy's Cinnamon Rolls September 1985 - December 1987
Skills
Desktop Computers, 10 Key Touch, Printers, Copiers, Laptops, Postage Meter
Education
Diablo Valley College 1990 — 2002
Associate of Arts (AA), Business Administration and Management, General
Lubbock High School 1959 — 1961
Associate of Arts (AA), Business Administration and Management, General
SLS October 2014 - Present
Nationstar Mortgage August 2012 - September 2014
Aurora Bank FSB October 2008 - July 2012
Aurora Bank FSB March 2007 - October 2008
The Winter Group March 2006 - January 2007
Safeco Insurance July 1999 - January 2003
Safeco Insurance September 1995 - July 1999
Pulte Mortgage November 1987 - August 1994
Security Pacific Mortgage Corporation January 1984 - June 1987
Skills
Mortgage Banking, Financial Accounting, Claims, Collateral, Franchise Financing, REO, Organization Skills, Account Reconciliation, High Level Of Accuracy, Access, Mortgage Servicing, Banking, Loan Origination
Education
Community College of Denver, Red Rocks Campus 1983 — 1984
AAS, Word Processing
University of Northern Colorado 1981 — 1983
AAS, Business