Safeco Insurance
Industry: Insurance company
DescriptionSafeco Insurance, a member of Liberty Mutual Group, is a national U.S. insurance company. It held the naming rights to the Seattle Mariners' baseball stadium Safeco Field from its opening in 1999 through the end of the 2018 season. Headquarters: Seattle, Washington, United States Parent organization: Liberty Mutual CEO: Matthew Nickerson (24 Jul 2012–) Founded: 1923, Seattle, Washington, United States Acquisition date: 22 September 2008 Subsidiaries: Safeco Insurance Company of America,
Safeco Insurance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Safeco Insurance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Safeco Insurance Salaries. You can even request information on how much does Safeco Insurance pay if you want to. Learn about salaries, pros and cons of working for Safeco Insurance directly from the past employees.
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2,891 Safeco Insurance employees in database. Find out everything there's to know about Safeco Insurance employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Safeco Insurance Employees
CUNA Mutual Group September 2008 - Present
Unitrin Business Insurance 2005 - 2007
Safeco Insurance 2002 - 2005
Crum & Forster 1995 - 2000
Skills
Insurance, Process Improvement, Underwriting, Operations, Six Sigma, Training & Development, Customer Service, Product Marketing, Leading People, People Management, Quality Management, Continuous Improvement, Leadership, Sales Operations, Vendor Management, Risk Management, Marketing, Property & Casualty..., Business Analysis, General Insurance, Management, Commercial Insurance, Liability, Workers Compensation
Education
Institute for Professional Excellence in Coaching (iPEC) 2013 — 2014
DeVry Institute of Technology
BS, Information Technology
Illinois State University
BS, English
Elanco February 2015 - Present
Elanco March 2014 - Present
Elanco June 2012 - Present
FDA February 2012 - March 2012
FDA October 2011 - November 2011
University of Missouri September 2011 - September 2011
Elanco June 2011 - July 2011
Elanco May 2010 - August 2010
Safeco Insurance August 2007 - July 2008
Skills
Pharmaceutical Industry, Pharmacovigilance, Regulatory Affairs, Veterinary Medicine, Regulatory Requirements, Data Analysis, Veterinary, FDA, Regulatory Submissions, Product Launch, Regulations, Clinical Trials, Sales Effectiveness, Drug Development, Cross-functional Team..., Clinical Development, Infectious Diseases
Education
Indiana University - Kelley School of Business 2015 — 2017
Master of Business Administration (MBA), Marketing
Purdue University 2008 — 2012
Doctor of Veterinary Medicine (DVM), Veterinary Medicine
Butler University 2003 — 2007
Bachelor of Science (B.S.), Biology
Butler University 2003 — 2007
Bachelor of Science (B.S.), Spanish
Indiana Farm Bureau Insurance February 2013 - Present
Liberty Mutual Insurance July 2006 - December 2012
Safeco Insurance August 2001 - July 2006
Safeco/American States Insurance May 1990 - August 2001
American States Insurance June 1986 - May 1990
Skills
Underwriting, Property & Casualty..., Commercial Insurance, Insurance, Workers Compensation, Legal Liability, Commercial Lines, Professional Liability, Marketing, Casualty, General Insurance, Product Development, Reinsurance, Umbrella Insurance, Claim, Casualty Insurance, Salesforce.com, Crop Insurance
Education
Indiana Institute of Technology
Business, Management, Marketing, and Related Support Services
The University of Texas at San Antonio
Business Administration and Management, General
University of Missouri-Columbia
Business
Safeco Insurance June 2015 - Present
Indiana University August 2012 - Present
Bankers Life June 2014 - August 2014
College Pro Painters May 2013 - August 2013
Starbucks June 2011 - August 2012
Skills
Works well with a team, Time Management, Collaborative Problem..., Creative Solutions, Management, Marketing, Teamwork, Critical Thinking, Finance, Team-oriented, Analytical Skills, Interpersonal..., Social Skills, Integrity, Military, People Skills, Cashiering, People-oriented, Organization &..., Interpersonal...
Education
Zionsville Community High School 2008 — 2011
Academic Honors
Indiana University Bloomington 2012 — 2016
Sports Marketing and Management
Seattle Women's Jazz Orchestra January 2011 - Present
MasterclassU February 2012 - August 2014
Expeditors 2005 - 2006
Safeco Insurance 1998 - 2005
Skills
Music Education, Band, Music, Orchestral Music, Classical, Ruby, Ruby on Rails, Trumpet, Jazz, Musicians, Composition, Conducting, HTML, Sound, Chamber Music, Music Industry, Musical Theatre, Music Theory, Teaching, Agile Web Development, Mac, Piano, Vocal, Music Production, Songwriting, CSS, Entrepreneurship, Github, Nonprofits, WordPress, Unix, Grant Writing, Saxophone, SQL DB2, Lean Startup, COBOL, JCL, Screenwriting, Film Scoring, Jazz Band, Bands, Web Development, Management, Leadership
Education
Ithaca College
M.M., Music Ed
SUNY Potsdam
B.M., Music Ed
Code Fellows 2013 — 2013
Certificate of Completion, Ruby on Rails
Willis April 2004 - Present
Safeco Insurance July 2002 - March 2004
Clearview High School March 2001 - May 2002
Skills
Microsoft Office, Windows, Retail, Microsoft Word, Strategic Planning, Customer Service, Microsoft Excel, Sales, PowerPoint, Leadership, Event Planning, Project Planning, Purchasing, Inventory Management, Management, Training, Outlook, Budgets, Contract Negotiation, Coaching, Process Improvement, Time Management, Marketing
Education
Illinois State University 1998 — 2000
Applied Science in Education, Physical Education
Kankakee Community College 1996 — 1997
Associate of Arts and Sciences (AAS), Education
Liberty National Life Insurance Company June 2013 - Present
Safeco Insurance June 2007 - August 2013
Primerica 2013 - 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, HTML, Strategic Planning, Budgets, Negotiation, Editing, Java
Education
International Business College 1990 — 1992
Associate's degree, Accounting and Business/Management
Ben Davis High School 1986 — 1990
Diploma, Business Administration and Management, General
Safeco Insurance July 2014 - Present
Liberty Mutual Insurance April 2012 - July 2014
Liberty Mutual Insurance August 2009 - April 2012
Liberty Mutual Insurance April 2008 - July 2009
Prepared Financial Group October 2004 - April 2008
Skills
Insurance, Sales, Management, Life Insurance, Employee Benefits, Negotiation, Umbrella Insurance, Customer Service, Property & Casualty..., Employee Training, Marketing, Sales Operations, Marketing Strategy, Coaching, Sales Process, Sales Presentations, New Business Development, Organization, Leadership Development, Sales Presentation..., Term Life Insurance, Whole Life, Commercial Insurance, Casualty, Homeowners, Liability, Fixed Annuities, Legal Liability, Underwriting, General Insurance, Cold Calling, Health Insurance, Renters, Universal Life, Customer Retention, Permanent Life Insurance, Retirement Planning, Property Damage, Call Centers, Subrogation, Direct Sales, Account Management, Training, Team Building, Process Improvement, Building Relationships, Licensed Property, P, Professional Liability, Customer Satisfaction
Education
Ivy Tech Community College
Baldwin & Lyons, Inc. July 2014 - Present
Safeco Insurance June 2013 - July 2014
Defender Direct June 2012 - May 2013
Liberty Mutual November 2009 - June 2012
Liberty Mutual March 2006 - November 2009
UPS October 2001 - March 2006
Skills
Insurance, Visio, Business Analysis, Process Improvement, Data Analysis, Access, SQL, Analytics, Microsoft Excel, Business Intelligence, Change Management, Leadership, Management, Operations Management, Strategic Planning
Education
Indiana University-Purdue University at Indianapolis 1999 — 2005
Bachelor of Science, Mathematics with a Concentration in Actuarial Science
Gexpro June 2014 - Present
Gexpro March 2013 - June 2014
Gexpro August 2006 - March 2013
Safeco Insurance August 2005 - August 2006
Skills
Account Management, Sales, Sales Management, Cross-functional Team..., Leadership, Sales Operations, Pricing, Process Improvement, Key Account Management, Supply Chain, KPI Reports, Microsoft Excel, Change Management, Customer Satisfaction, Strategic Planning, Operations Management, New Business Development, Team Building, Supply Chain Management
Education
Indiana University Bloomington 1998 — 2002
Bachelor of Arts (B.A.), Fine and Studio Arts
Saint Mary-of-the-Woods College 1997 — 1998
Highmark April 2014 - Present
Equitable Gas July 2007 - December 2013
84 Lumber March 2005 - July 2007
84 Lumber March 2005 - July 2007
84 Lumber March 2005 - July 2007
Safeco Insurance May 1998 - January 2004
Federated Insurance April 1997 - May 1998
h.h. gregg September 1993 - April 1997
Skills
Process Improvement, Business Analysis, Change Management, Software Documentation, Leadership, Customer Service, Energy, Management, Data Analysis, Access
Education
Indiana University-Purdue University at Fort Wayne 1988 — 1992
Bachelor of Science (BS), Business/Commerce, General
Safeco Insurance August 2010 - Present
Liberty Mutual Insurance April 2009 - October 2010
Safeco January 2008 - July 2010
Safeco Insurance January 2000 - January 2008
Safeco October 1997 - January 2000
Safeco August 1996 - October 1997
Skills
Property & Casualty..., Casualty, Claim, Claims Management, Commercial Lines, Liability, Legal Liability, Insurance, General Insurance, Commercial Insurance, Litigation Management, Umbrella Insurance, CPCU, Liability Analysis, Professional Liability, Claim Investigation, Claims Handling, Leadership, Subrogation, Property Damage, Casualty Claims, Claims Resolution, Homeowners, AIC, Property Claims, Auto Claims, Personal Lines Auto, Management, Strategy
Education
Webster University 1999 — 2002
MBA, Business Administration and Management, General
Illinois State University 1988 — 1992
Bachelor of Science (BS), Economics
Lebanon Comminuty High School 1984 — 1988
High School, High School/Secondary Diplomas and Certificates
Lebanon Community High School 1984 — 1988
High School, High School/Secondary Diplomas and Certificates
Pursuing personal interests. December 2014 - Present
Microsoft December 2012 - December 2014
Axelerate February 2009 - December 2012
Symetra Financial August 2004 - December 2008
Safeco Insurance January 1998 - August 2004
WM Life Insurance Company 1994 - 1997
Skills
Six Sigma, PMP, Program Management, Vendor Management, Project Management, MS Project, Project Portfolio..., SharePoint, PMO, Business Analysis, SDLC, Business Process..., Agile Project Management, Software Project..., Enterprise Software, Business Process, Business Intelligence, Cross-functional Team..., Risk Management, Strategic Planning, Strategy, Management, ITIL, Project Planning, Disaster Recovery, Quality Assurance, Process Improvement, Visio, Business Continuity, Requirements Gathering, Agile Methodologies, Leadership, IT Strategy, Governance, Integration, Outsourcing, Software Documentation, Consulting, IT Management, Software Development, Project Delivery, Enterprise Architecture, Resource Management, Scrum, Cloud Computing, IT Service Management, Team Leadership, Requirements Analysis, SaaS, Release Management
Education
University of California, Irvine 2006 — 2008
University of Washington Seattle 2002 — 2006
Indiana University Bloomington
Bachelor of Science (BS)
State Farm October 2013 - Present
Liberty Mutual Insurance November 2011 - Present
Afton Chemical November 2007 - November 2011
Gallagher Bassett December 2005 - November 2007
SAFECO Insurance July 1998 - December 2005
National Tire & Battery August 1993 - July 1998
Skills
Insurance, Claim, Property & Casualty..., Analysis, Sales, Management, Account Management, Process Improvement, Negotiation, Customer Service, Time Management, Business Planning, Life Insurance, Leadership, Employee Benefits
Education
Illinois State University 1988 — 1992
Bachelor of Science (B.S.), Business Management and Quantitative Methods
Safeco Insurance April 2008 - Present
Progressive Insurance October 1999 - April 2008
Shelter Insurance Companies September 1992 - October 1999
Skills
Coverage Analysis,..., Property & Casualty..., Underwriting, Commercial Insurance, Insurance, Liability, Casualty, Claim, General Insurance, Commercial Lines, Claims Management, Legal Liability, Umbrella Insurance
Education
American Insurance Institute of America 1992 — 1999
C.P.C.U, AIC, ARM 54
Indiana University Bloomington 1988 — 1992
Bachelor's Degree, School of Public & Environmental Affairs
Pike High School
Safeco Insurance January 2014 - Present
Liberty Mutual Insurance September 2007 - January 2014
Liberty Mutual Insurance May 2003 - September 2007
Liberty Mutual Insurance September 2002 - May 2003
Insurance Concepts Group, Inc. June 1995 - February 2002
Skills
Training, Customer Satisfaction, Customer Retention, Customer Service, Insurance, Coaching, Analysis, Development Of Employees, Marketing Strategy, Information Mapping, Virtual Teams, Superior Work Ethic, Highly Organized &..., Leadership, Project Management, Project Planning, Strategic Planning, Personal Development, Goal-oriented..., Organized Multi-tasker, Business Development, Training Facilitation, Team Facilitation, Analytical, Critical Thinking, Payroll, Adaptability, Excellent Writer, Strategic Analysis, Property & Casualty..., New Business Development, Casualty, Umbrella Insurance, General Insurance, Sales, Liability, Life Insurance, Underwriting, Commercial Insurance, Workers Compensation, Casualty Insurance
Education
Indiana Institute of Technology 2010 — 2013
MBA (Masters of Business Administration), Dual Concentrations: Management / Marketing
Indiana Institute of Technology 2007 — 2010
Bachelor's degree, Business Management
Self Employed 2011 - Present
Custard Insurance Adjusters July 2009 - July 2011
Safeco Insurance March 1998 - December 2008
Skills
Multi Lines Field..., Experienced in..., Experienced in the use..., Experienced in Trucking..., Experienced in Bodily..., Extensive CAT adjusting..., Experienced in Trial..., Hold AIC and ARM..., Claim
Education
Indiana University of Pennsylvania 1977 — 1980
Bachelor of Science (BS), Business Administration and Management, General
Safeco Insurance July 2002 - Present
Great American Financial Resources November 2000 - November 2001
Great American Financial Resources December 1999 - July 2000
Skills
Property & Casualty..., Underwriting, Casualty, Liability, Insurance, Umbrella Insurance, Customer Service, Life Insurance, Term Life Insurance, Medical Terminology, Call Centers, General Insurance, Casualty Insurance, Homeowners, Inland Marine
Education
Pendleton County High School 1993 — 1997
Indiana Wesleyan University
Safeco Insurance March 2015 - Present
Safeco Insurance March 2008 - March 2015
Indiana Insurance June 2007 - March 2008
University of Florida 2005 - 2007
American Greetings Inc. May 2006 - July 2006
Golden Rule Insurance April 2004 - July 2005
Skills
Customer Relations, Market Analysis, Creative Problem Solving, Underwriting, Mentoring, Property & Casualty..., Brand Development, Data Analysis, Partner Relationship..., Marketing Strategy, Distribution Strategies, Strategic Negotiations, Territory Management, Customer Service, Sales Force Development, Insurance, Marketing, Competitive Analysis, Sales Operations, Sales, Business Development, Leadership, Training, General Insurance, Management, Team Building
Education
University of Florida - Warrington College of Business Administration 2005 — 2007
Masters Degree in Business Administration, Marketing
Indiana University Kokomo 1998 — 2003
Bachelor's of Science in Business, Finance & Economics
Flanner and Buchanan Funeral Centers August 2015 - Present
Ashley Ellis, Inc March 2014 - August 2015
Safeco Insurance January 2011 - November 2013
Independent business owner January 2011 - February 2013
Skills
Technical Recruiting, Sales, Sales Presentations, customer service, Marketing, Life Insurance, Process Improvement, Insurance, Training, Strategic Planning, Direct Sales, Team Building, Leadership, Customer Service, Recruiting, Vendor Management, Hiring, Public Speaking
Education
Indiana University-Purdue University at Indianapolis 1990 — 1992
Bachelor of Arts (B.A.)
Indiana University Bloomington 1983 — 1986
Psychology, 3.0
Selective Insurance April 2014 - Present
GEICO August 2012 - April 2014
Community Insurance Group July 2010 - August 2012
Custard Insurance Adjusters April 2009 - July 2010
Safeco Insurance September 2004 - April 2009
Skills
Customer Service, Claims Handling, Policy Analsis, Claims Management, Business Ethics &..., Auto Damage Adjusting, Total Loss, Sales & Marketing..., Strategic Partnerships
Education
Indiana Wesleyan University 2011 — 2012
Bachelor of Science (B.S.), General Studies
Roberts Wesleyan College 1995 — 1998
Psychology
Knight Ergonomics April 2014 - Present
CraneWerks, Inc. March 2011 - April 2014
CraneWerks, Inc. October 2009 - March 2011
Safeco Insurance September 2007 - October 2008
Skills
Training, Cranes, Shipping, Customer Service, Inventory Management, Sales Management, Contract Negotiation, Manufacturing, Procurement, Sales, Process Scheduler, Management, Microsoft Office, Cold Calling, Team Building, Direct Sales, Sales Operations, Purchasing, Budgets, New Business Development, Process Improvement, Supply Chain Management, Outlook, Continuous Improvement, Supply Chain, Microsoft Excel, B2B, Operations Management, Team Leadership, Analysis, Account Management, Forecasting, Leadership, Pricing, Inspection, Inventory Control, Negotiation, Project Planning, Supervisory Skills, Product Development, Project Management, Contract Management, Strategic Planning, Customer Satisfaction, Microsoft Word, Transportation, Sales Process, Key Account Management
Education
Indiana Institute of Technology 2001 — 2008
BS, Accounting
American Family Insurance November 2014 - Present
Lyrical Valentyn Entertainment and Events May 2010 - Present
Nationstar Mortgage July 2012 - January 2014
Aurora Bank FSB April 2011 - July 2012
Aurora Bank FSB October 2009 - April 2011
Safeco Insurance May 2007 - September 2009
Liberty Mutual Insurance November 2003 - September 2009
Liberty Mutual Insurance Company June 2006 - May 2007
Liberty Mutual Insurance Company November 2005 - June 2006
KeyBank April 2004 - August 2005
Skills
Microsoft Office, Excel, Customer Service, Word, Customer Relations, Account Management, Research, Data Analysis, Sales, Leadership, Team Building, Insurance, Management, Call Centers, Banking, Training, Underwriting, Mortgage Lending, Loans, Public Speaking, Microsoft Excel, Analysis, Microsoft Word, Policy, Finance, FHA
Education
Indiana University 1999 — 2003
B.A, Journalism and African American Studies
Indiana University Bloomington 1999 — 2003
Bachelor's degree, Journalism, 3.0
Safeco Insurance January 2008 - Present
Safeco Insurance January 2008 - January 2009
Angie's List January 2007 - October 2007
Carson Sirens January 2004 - September 2006
Airtron July 2001 - July 2003
Indianapolis Motor Speedway September 1995 - June 2001
Skills
Insurance, Lead Generation, Marketing Strategy, Marketing, Email Marketing, Strategy, Sales, Budgets, Management, Direct Marketing, Event Management, Program Management, New Business Development, Cross-functional Team...
Education
Indiana University-Purdue University at Indianapolis 1994 — 1999
Business, Marketing, Management Distribution, International Business, Economics
North Central High School 1991 — 1993
The Hartford August 2014 - Present
Liberty Mutual MIddle Market 2004 - Present
Safeco Insurance January 1990 - April 2004
Atlanta Casualty May 1995 - July 1997
Skills
Fundraising, Underwriting, Negotiation, Strategic Planning, Sales Management, Property & Casualty..., General Insurance, Cross-functional Team..., Training, Workers Compensation, Umbrella Insurance, Process Improvement, Casualty, Commercial Lines, Leadership, Claim, Risk Management, Sales, Sales Operations, Commercial Insurance, Brokers, Management, Casualty Insurance, Professional Liability, Liability
Education
Indiana University Bloomington 1984 — 1988
BS, Finance
Walnut Hills High School 1979 — 1984
Safety Management Resources Corporation 1994 - Present
The Ohio State University July 2011 - February 2013
University of Illinois at Urbana-Champaign August 2000 - July 2010
Casualty Insurance Company 1989 - 1994
Safeco Insurance 1986 - 1989
California State Automobile Association (AAA) 1983 - 1986
Skills
Risk Management, Accident Investigation, Litigation Consulting, Safety Audits, Safety Engineering, Compliance Assessment, Industrial Safety, Construction Safety, Cranes, Machine Guarding, Falls, MSDS, Life Safety, OSHA, Public Speaking, Environmental Compliance, Auditing, Workers Compensation, Workers' Compensation..., Risk Assessment, Ergonomics, Policy, Emergency Management, Safety Management..., Insurance, Financial Risk, Environmental Awareness, Occupational Health, Enterprise Risk..., Training, Analysis, Crisis Management, Risk Analysis, Environmental..., Strategic Planning, Leadership, EHS, Management, Budgets, Program Management, Supervisory Skills, Program Development, Investigation, Industrial Hygiene, Root Cause Analysis, Workplace Safety, Fire Safety, Hazard Analysis, ISO 14001, Liability
Education
Illinois State University
Bachelor of Science (B.S.), Safety / Technology of Industry
Virginia High School
AT&T May 2012 - Present
Safeco Insurance June 2004 - April 2012
Bankers Conseco Life Insurance Company December 2002 - February 2004
Union Acceptance Corporation June 1997 - November 2002
Skills
Help Desk Support, Technical Support, Collections, Property & Casualty...
Education
ITT Technical Institute-Indianapolis 2002 — 2004
Associate's degree, Computer and Electronic Engineering Technology
Brownsburg High School 1994 — 1998
High School Diploma
PAN - Performance Assessment Network October 2012 - Present
CNO Financial Group January 2012 - October 2012
OneAmerica Financial Partners September 2009 - January 2012
Indiana Department of Child Services June 2009 - September 2009
Huffman Interactive, LLC. February 2005 - September 2009
Snap My Life Creations (Formerly Inkubook, a subsidiary of Author Solutions, Inc.) November 2007 - February 2009
Powerway, Inc. October 2003 - September 2007
Safeco Insurance August 1999 - September 2003
Skills
User Interface Design, User Experience, Web Design, User Interface, Interaction Design, User-centered Design, Information Architecture, Usability, Usability Testing, Graphic Design, Heuristic Evaluation, Task Completion, Web Analytics, Requirements Gathering, Competitive Analysis, User Scenarios, Rapid Prototyping, Web Applications, Agile, HTML, CSS, HTML + CSS, HTML5, JavaScript, jQuery, XHTML, Personas, Prototyping, Front-end Development, Social Media, Multimedia, SEO, Content Management, Photoshop, Adobe Creative Suite, Dreamweaver, Wordpress, Photography, Wireframes, Mobile Design, Information Design, User Experience Design, Accessibility, Scrum, Prototype, Agile Methodologies, HTML 5, Web Project Management, Web Development, Front-end
Education
Indiana University-Purdue University at Indianapolis 1999 — 2003
Bachelor of Science (B.S.), Informatics - New Media Arts & Sciences
Indiana University Bloomington 1997 — 1999
Bachelor of Science (B.S.), Media Arts and Science
Purdue University 2000 — 2003
Associate of Science (A.S.), Computer Science
Kokomo High School 1987 — 1992
Graduate, Advanced Math
Amazon December 2013 - Present
Amazon December 2011 - December 2013
Safeco Insurance March 2011 - December 2011
Safeco Insurance April 2009 - March 2011
Safeco Insurance July 2008 - March 2009
PromoWorks March 2006 - April 2008
PromoWorks April 2005 - March 2006
PromoWorks March 2004 - April 2005
Skills
Marketing Strategy, Logistics Management, Supply Management, Supply Chain, SQL, Marketing, E-commerce, Marketing Management, Management, Sales
Education
University of Washington, Michael G. Foster School of Business 2007 — 2010
MBA, Business
Indiana University - Kelley School of Business 1999 — 2003
B.S., Business Marketing
Franciscan Alliance, Inc. 2013 - Present
Indiana University Health November 2010 - December 2012
WellPoint September 2006 - November 2010
Safeco Insurance January 2004 - September 2006
Waterfield Mortgage Company 2002 - 2004
Three Rivers Federal Credit Union 2000 - 2002
Skills
Accounting, Financial Analysis, General Ledger, Microsoft Excel, Finance, Banking, Outlook, Financial Reporting, Customer Service, Lawson General Ledger, PeopleSoft, Health Insurance, Hospitals, Microsoft Office, Team Building, Account Reconciliation, Accruals, Financial Accounting, Data Analysis, Hyperion Enterprise, Essbase, Accounts Payable, Auditing
Education
Indiana Wesleyan University 2007 — 2009
Bachelor of Science (BS), Accounting
Indiana Purdue Fort Wayne
Bachelor of Arts (B.A.), Interpersonal & Organizational Communication
Safeco Insurance April 2013 - Present
Xerox Corporation October 2012 - April 2013
Insphere Insurance Solutions January 2007 - January 2013
FEDEX CORPORATION January 1999 - January 2004
FedEx Corporation January 1992 - January 1999
FedEx Corporation January 1989 - January 1992
FedEx Corporation January 1984 - January 1989
Skills
Microsoft Office, Strategic Planning, Customer Service, Direct Sales, Sales Management, Negotiation, Marketing Strategy, Coaching, Public Speaking, Time Management, Team Leadership, Training, Microsoft Word,..., Strategic Selling
Education
Indiana University South Bend
JPMorgan Chase & Co. September 2014 - Present
JPMorgan Chase May 2013 - September 2014
Xerox November 2010 - May 2013
Safeco Insurance July 2007 - August 2009
AmeriChoice July 2006 - June 2007
Skills
Call Centers, Customer Service, Access, Training, Leadership, Outlook, Process Improvement, Microsoft Excel, Data Entry, Data Analysis, Microsoft Office, Banking, Customer Satisfaction, Insurance, Software Documentation, Lotus Notes, PowerPoint, Management, Analysis, Financial Services, Microsoft Word, Team Building, Customer Retention
Education
Indiana Institute of Technology 2013 — 2016
Bachelor of Science (B.S.), Psychology
Indiana Institute of Technology 2011 — 2013
Associate's degree, Criminal Justice
Harrison College-Indianapolis 2006 — 2007
Medical Reimbursement Technology
Indiana State University 2004 — 2005
Psychology
Warren Central High School 2000 — 2004
High School Diploma, Core 40
Erie Insurance Group October 2013 - Present
Selective Insurance December 2006 - August 2013
Safeco Insurance April 2004 - December 2006
Zurich North America November 1999 - April 2004
Skills
Insurance, Claim, Property, Commercial Insurance, Commercial Lines, General Insurance, Claims Management, Property Damage, Inland Marine, Subrogation, Claim Investigation, Property Claims, Claims Handling, Homeowners, Microsoft Excel, Claims Resolution, Microsoft Word
Education
Indiana State University 1993 — 1997
Crimonology
Indiana State University 1993 — 1997
Bachelor's degree, Criminology
Kyäni January 2015 - Present
Idaho National Laboratory January 2010 - January 2015
Idaho State University May 2013 - May 2014
Boart Longyear August 2008 - January 2010
USANA Health Sciences April 2005 - August 2008
Speaking Roses January 2002 - April 2005
Melaleuca January 2002 - February 2004
Insei May 2000 - January 2002
Utah State University August 1998 - May 2000
Safeco Insurance May 1999 - September 1999
Skills
IT Strategy, Enterprise Architecture, Business Intelligence, Data Warehouse..., Strategic Planning, ETL, Data Integration, PMP, Oracle E-Business Suite, Data Warehousing, Data Modeling, Dimensional Modeling, PL/SQL, T-SQL, MySQL, Predictive Analytics, Logistic Regression, Data Mining, Text Mining, Natural Language..., Sentiment Analysis, Information Retrieval, Social Network Analysis, NLTK, Business Objects, Business Objects Data..., SSIS, Pentaho, C#, Java, PHP, JavaScript, Software Development, Software Project..., Web Mining, IT Management, Strategic Architecture, Project Management, Information Architecture, Business Innovation, Solution Architecture, Web Applications, Microsoft SQL Server, SQL, Databases, R, RapidMiner, Statistica, SAS E-Miner, SAS
Education
Idaho State University 1994 — 2004
MBA, Business Administration
Idaho State University 2011 — 2012
Graduate Certificate, Financial Analytics
Utah State University 1994 — 2000
BA, Computer Information Systems
Idaho Falls High School
The University of Arizona May 2013 - Present
Purdue University August 2008 - May 2013
Safeco Insurance December 2006 - July 2008
State Farm Insurance Companies 2004 - 2006
State Farm Insurance July 1994 - May 2004
Skills
Strategic Communications, Integrated Marketing, Marketing Communications, Marketing Strategy, Marketing, Public Relations, Leadership, Market Research, Advertising, Brand Development, Social Media Marketing, Social Media, Digital Marketing, Email Marketing, Press Releases, Social Networking, Direct Marketing, Media Relations, Corporate Communications, Marketing Research, Facebook, Higher Education, Blogging, Segmentation, Online Advertising, Brand Management, Copywriting, Newsletters, Digital Strategy, Marketing Management, Internal Communications, Online Marketing, SEM, Digital Media
Education
University of Michigan 2001 — 2001
Certification, New Product Development
Illinois State University 1985 — 1987
MS
Safeco Insurance October 2013 - Present
Safeco Insurance Company - Member of Liberty Mutual Group October 2008 - October 2013
Indiana Insurance April 2007 - October 2008
Indiana Insurance September 2005 - April 2007
Indiana Insurance March 2004 - September 2005
Indiana Insurance September 1996 - March 2004
Education
Illinois State University 1991 — 1994
BS, History
Advanced Technology Services January 2012 - Present
Western & Southern Life August 2010 - November 2011
State Farm October 2009 - July 2010
New England Financial October 2006 - September 2009
Traders Insurance Agency April 2004 - August 2006
Safeco Insurance February 1992 - October 2003
Skills
CRM, Insurance, Sales, Customer Service, Negotiation, Networking, Marketing, Account Management, Coaching, Operations Management, Start-ups, Team Building, Process Improvement, Training, Team Leadership, Customer Satisfaction, Analysis, Client Relationship..., Time Management, Strategic Planning, Recruiting, Leadership Development, Sales Management, Lead Generation, Client Retention, Public Speaking, Program Management, New Business Development, Process Efficiencies, Problem Solving, Word, Microsoft Office, Excel, Supervisory Skills, Six Sigma, Leadership, Microsoft Excel, Microsoft Word
Education
Illinois State University 1981 — 1985
Bachelors of Science, Business Administration
Safeco Insurance January 2011 - Present
PASCO September 2008 - January 2011
Jon Wright Roofing May 2009 - September 2010
Farmers Insurance & Financial Services June 2007 - May 2008
JPMorgan Chase August 2006 - August 2007
Hastings Entertainment June 2005 - June 2006
Skills
Customer Service, Property & Casualty..., Negotiation, Insurance, Training, Claim, Claims Management, Strategic Planning, Sales, Microsoft Excel, Contract Negotiation, Microsoft Office, Teamwork, Project Management, Claim Investigation
Education
Howard Payne University
Bachelor of Business Administration, Marketing
Eskenazi Health July 2008 - Present
Safeco Insurance July 1996 - January 2008
Skills
Microsoft Office Word,..., People Soft, Lotus, Lotus Notes, SAP, Kronos Timekeeping, Citrix XenApp, Healthcare Source...
Education
Photo Art Studio 2015 — 2015
Certification, Photography
Indiana Wesleyan University 2011 — 2013
Associate's degree, Criminal Justice/Law Enforcement Administration
Triton Central High School 1982 — 1986
Diploma
Pearl Insurance September 2012 - Present
Spriska August 2011 - July 2012
Safeco Insurance August 2006 - August 2011
O'Connell International Arts February 1995 - August 2001
Chubb Insurance July 1989 - February 1995
Skills
Insurance, Property & Casualty..., Sales Presentations, Underwriting, Brokers, Sales, Commercial Insurance, Sales Management, Professional Liability, New Business Development, Legal Liability, Commercial Lines, Call Centers, Customer Service, Training, Coaching, Marketing, Management, Risk Management, Process Improvement
Education
Illinois State University 1985 — 1989
Mass Commnications, Sociology
National Black MBA Association 1999 - Present
PRO Unlimited March 2015 - Present
Volt Information Sciences June 2008 - March 2015
Comcast Cable July 2006 - March 2008
Safeco Insurance March 2005 - June 2006
Wellpoint Anthem August 2000 - October 2004
Cinergy November 1990 - July 2000
Skills
Talent Acquisition, Employee Relations, Affirmative Action, HRIS, Compensation, Deferred Compensation, Recruiting, Human Resources, Applicant Tracking..., Talent Management, Employee Engagement, Screening, Process Improvement, Organizational..., Time Management, Sourcing, Leadership, Training, Management, Employee Benefits, College Recruiting, Leadership Development, Interviews, Career Counseling, Hiring, Change Management, New Hire Orientations, Program Management, Policy, Temporary Placement, Strategy, Onboarding, Career Development, Personnel Management, Employment Law
Education
Indiana Wesleyan University 1995 — 1997
MBA, Business Administration
Martin University
BA, Business
Liberty Mutual Insurance August 2015 - Present
Safeco Insurance September 2014 - August 2015
Liberty Mutual Insurance February 2014 - September 2014
Liberty Mutual Insurance August 2013 - February 2014
Liberty Mutual Insurance September 2012 - August 2013
Liberty Mutual Insurance June 2011 - September 2012
Skills
Business Analysis, Analysis, Process Improvement, Management, Insurance, Training, Finance, Customer Service, Sales, Negotiation, SQL, Testing, Oracle, Team Leadership, Phone Etiquette, Insurance Adjusting, Microsoft Word, Outlook, Automobile Liability, Risk Management, Auto Claims, Analytics, Microsoft Excel, Data Analysis, Microsoft Office, Claim
Education
Illinois State University 2007 — 2011
B.S, Business Finance
Amazon August 2015 - Present
Liberty Mutual Insurance September 2014 - August 2015
Liberty Mutual Insurance September 2013 - September 2014
Safeco Insurance August 2011 - September 2014
Indiana University January 2011 - May 2013
Safeco Insurance March 2010 - August 2011
Safeco Insurance June 2008 - March 2010
Hertz Equipment Rental August 2006 - June 2008
Skills
Customer Satisfaction, Customer Service, Policy, Process Improvement, Call Center, Quality Assurance, Qualitative Research, Quantitative Research, Quantitative Analysis, Business Process..., Six Sigma, Lean Sigma, Service Operations, Sociology, Human Relations, Labor Relations, Gender Equality, Gender, Gender Studies, Training Delivery, Property, Training, Coaching, Analysis, Insurance, Call Centers
Education
Indiana University-Purdue University at Indianapolis 2011 — 2013
Graduate Studies, Workplace and Organizational Sociology
Indiana University-Purdue University at Indianapolis 2005 — 2010
B.S., Labor Studies
Safeco Insurance August 2014 - Present
Matrix Imaging Solutions 2014 - 2014
Helmel Engineering December 2013 - December 2013
AmTrust Financial Services, Inc. (AFSI) June 2013 - November 2013
Crown Data Systems January 2013 - April 2013
GDT Consultants June 2012 - November 2012
Skills
Programming, Git, Github, Subversion, C#, Visual C#, C# 4.0, C# 3.0, Visual Basic, Visual Studio, C++, Visual C++, PHP, phpMyAdmin, PHP4/5, jQuery, JavaScript, Java, CSS, CSS3, HTML, HTML 5, XHTML, XML, XAML, VB.NET, VBA, ASP, ASP.NET, ASP.NET MVC, MVC, MVC Architecture, LAMP, .NET, Windows, Linux, OS X, Aptana, Xcode, Eclipse, NetBeans, SQL, Microsoft SQL Server, MySQL, TFS, Web Development
Education
ITT Technical Institute-Getzville 2010 — 2013
Associate's Of Occupational Studies, Software Applications and Programming, 3.89
ITT Technical Institute-Getzville 2010 — 2013
Associates of Occupational Studies, Computer Networking Systems, 3.79
Selective Insurance June 2004 - Present
Safeco Insurance June 1997 - June 2004
Skills
Underwriting
Education
Illinois State University 1990 — 1994
BS, Marketing/Management
Liberty Mutual Insurance March 2015 - Present
Liberty Mutual Insurance June 2014 - March 2015
Liberty Mutual Insurance October 2013 - June 2014
Liberty Mutual Insurance July 2012 - September 2013
Safeco Insurance September 2008 - July 2012
Ohio Casualty August 2007 - September 2008
Liberty Mutual Insurance August 2000 - August 2007
Indiana Insurance August 1997 - August 2000
Indiana Insurance December 1993 - August 1997
Indiana Insurance May 1990 - December 1993
Skills
Talent Management, Human Resources, Succession Planning, Workforce Planning, Insurance, Onboarding, Employee Benefits, Employee Relations, Performance Management, Process Improvement, Change Management, Property & Casualty..., Leadership, Training, Recruiting, College Recruiting
Education
Indiana University - Kelley School of Business 1992 — 1995
MBA
Valparaiso University 1986 — 1990
B.S.
Liberty Mutual Insurance May 2013 - Present
Safeco Insurance October 2012 - May 2013
Safeco Insurance October 2010 - November 2012
US Navy January 2003 - July 2008
Skills
Insurance, Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, Project Management, Strategic Planning, PowerPoint, Commercial Insurance, Underwriting, Liability, Claim, Property & Casualty..., Team Building, Claims Management, General Insurance, Leadership, Training, Sales, Property Damage
Education
Indiana Wesleyan University 2010 — 2012
Bachelor of Applied Science (BASc), Business Administration and Management, General
God's Bible School and College 2008 — 2010
Associate of Arts (AA), Business Administration and Management, General
Liberty Mutual Insurance December 2014 - Present
Liberty Mutual Insurance August 2013 - November 2014
Liberty Mutual Insurance April 2008 - July 2013
Safeco Insurance February 1996 - April 2009
Skills
Risk Management, Underwriting, Automated Underwriting..., Microsoft Excel, Microsoft Office, Microsoft SQL Server, SAS, TM1, Data Analysis, Insurance
Education
Indiana State University 1991 — 1995
BS, Applied Mathematics, Insurance
Warren Central High School 1988 — 1991
The Hartford April 2015 - Present
The Hartford October 2006 - March 2015
Safeco Insurance 1999 - 2006
Education
Indiana University Bloomington 1990 — 1995
Bachelor's degree
Safeco Insurance February 2008 - Present
West Marine April 2003 - February 2008
Skills
Insurance, Sales, Property & Casualty..., Customer Service, Commercial Insurance, Liability, Team Building, Casualty Insurance, Risk Management, Customer Satisfaction, Leadership, Negotiation, Merchandising
Education
Humboldt State University 2000 — 2002
Bachelor's degree, English Language and Literature, General
Orange Coast College
Associate's degree, General Studies
Firestone Building Products February 2012 - Present
Aon Benfield January 2000 - September 2009
Safeco Insurance April 1998 - January 2000
Skills
Team Building, Contract Negotiation, Process Improvement, Strategic Planning, Continuous Improvement, Budgets, Building Materials, ISO 14001, Customer Service, Environmental Awareness, Green Building, Manufacturing, Construction, Materials, Microsoft Excel, ISO, New Business Development, Purchasing, Microsoft Office, Project Management, Sustainability, 5S, Sales Management, Contract Management, Lean Manufacturing, Construction Claims..., Claims Handling, Claims Resolution, Property Claims, Insurance Claims, Auto Claims, SAP
Education
Indiana University Bloomington 1989 — 1994
Bachelor's Degree, Public and Environmental Affairs
Indiana University Bloomington
Public and Environmental Affairs
Safeco Insurance June 2015 - Present
Bierman ABA June 2014 - June 2015
Indiana University–Purdue University Fort Wayne (IPFW) April 2013 - July 2014
Indiana University–Purdue University Fort Wayne (IPFW) January 2013 - July 2014
Indiana University–Purdue University Fort Wayne (IPFW) August 2013 - December 2013
Parkview Behavioral Health May 2013 - July 2013
Indiana University–Purdue University Fort Wayne (IPFW) January 2013 - May 2013
Dollar Tree Stores May 2010 - January 2013
Skills
Psychology, Teaching, Therapists, Statistics, Applied Behavior..., Research, Communication, Community Outreach, Public Speaking, Higher Education, Data Analysis, Customer Service, Public Relations, Human Resources
Education
Indiana University—Purdue University Fort Wayne 2008 — 2014
Bachelor's Degree, Psychology
Safeco Insurance September 2014 - Present
Safeco Insurance October 2013 - September 2014
TWO MEN AND A TRUCK® April 2009 - May 2011
Home Depot June 2006 - April 2009
Skills
Microsoft Office, Microsoft Word, Training
Education
Indiana University-Purdue University at Indianapolis
Bachelor's, General Studies
Lockton Companies April 2004 - Present
Safeco Insurance 1996 - 2004
Continental Insurance March 1989 - May 1996
Skills
Liability, Property & Casualty..., Commercial Insurance, Brokers
Education
Indiana University Bloomington 1979 — 1982
Bachelor's degree, Elementary Education and Teaching
Podley Properties January 2013 - Present
Thirty-One Gifts January 2012 - Present
Trends 4 Teens January 2001 - December 2003
AmeriSearch January 1998 - October 1999
Robinson's May January 1996 - January 1998
Safeco Insurance January 1992 - January 1996
Skills
Lead Generation, Marketing Communications, Microsoft Office, Microsoft Excel, Microsoft Word, Sales Management, Event Planning, Educational Leadership
Education
Indiana University Bloomington 1986 — 1990
Bachelor of Science (BS), Merchandising/ Marketing
Nationwide Insurance January 2007 - Present
Allied Insurance July 1999 - January 2007
Safeco Insurance June 1998 - July 1999
Trinity Universal Insurance January 1995 - June 1998
Education
Southern Nazarene University 1993 — 1994
Human Resources Management/Personnel Administration, General
Hutchinson Community College 1979 — 1981
Associates Degree General
Kraft Lake Insurance Agency 2007 - Present
Foremost Insurance 2006 - 2007
Array Associates 2005 - 2006
Safeco Insurance 1989 - 2005
Skills
Property & Casualty..., New Business Development, Customer Relations, Product Marketing, Underwriting, Analytics, Customer Retention, Team Leadership, Team Motivation, Training & Development, Revenue & Profit Growth, Lead Generation, Sales Prospecting, Insurance, Sales, Commercial Insurance, Management, Cold Calling, Liability, General Insurance, Casualty Insurance, Customer Service, Professional Liability
Education
Indiana University Bloomington 1980 — 1985
Bachelor of Science (B.S.) Public Finance, Public Finance
Safeco Insurance February 2000 - December 2014
Bank One October 1995 - December 1999
Skills
Business Analysis, Customer Service, Leadership, Process Improvement, Management, Training, Microsoft Excel, Microsoft Office, Research, Outlook, Analysis, Oral Communication, Written Communication, Customer Interaction, Microsoft Word
Education
Indiana University-Purdue University at Indianapolis 1986 — 1990
Bachelor's degree, Secondary Education and Teaching
One America Financial Partners May 2015 - Present
HCC Medical Insurance Services January 2014 - February 2015
CNO Financial Group 2004 - 2013
Safeco Insurance March 2002 - April 2004
Skills
Quality Auditing, Claims Handling, Claims Investigations, Customer Service, Claims Resolution, Property Claims, Health Insurance, Medicare, Auto Claims, Vendor Management, Employee Training, Supplemental Health, Multitasking Skills, Highly detail oriented, Highly motivated..., Customer Support, Vendor Relationships, Leading Meetings, Organizing Meetings, Meeting Planning, Quality Assurance, Claim Investigation, Employee Benefits, Insurance, Life Insurance, Team Building
Education
Indiana Business College 2000 — 2002
Associate's degree, Business Administration and Management, General
Stonegate Mortgage Corporation (NYSE: SGM) February 2015 - Present
Stonegate Mortgage Corporation (NYSE: SGM) May 2012 - February 2015
IUPUI February 2006 - April 2012
Experian January 2005 - January 2006
Safeco Insurance May 1985 - July 1998
Skills
Strategic Planning, Organizational..., Performance Consulting, Change Management, Employee Training, Employee Relations, Onboarding, Leadership Development, Performance Management, Organizational..., New Hire Orientations, Process Improvement, Labor Relations, HR Policies, Teaching, HRIS, Staffing Plans, Interviews, Employee Engagement, Training, Recruiting, Leadership, Succession Planning, Human Resources, Policy, Management, Organizational Design, Strategy, Employee Benefits, Talent Management, Talent Acquisition, College Recruiting, Career Development, Conflict Resolution, Benefits Administration, Resume Writing, HR Consulting, Deferred Compensation, Applicant Tracking...
Education
Indiana University-Purdue University at Indianapolis
BA, Communication
Indiana University-Purdue University at Indianapolis
MA, Applied Communication
Safeco Insurance August 2013 - Present
Liberty Mutual/Safeco August 2004 - August 2013
Verizon Wireless August 2002 - December 2003
Skills
Windows 7, Time Management, Call Centers, Microsoft Office, Microsoft Excel, Insurance, Telephone Skills, Training, Employee Training, Claim, Teamwork, Customer Satisfaction, Management, Data Entry, Leadership, Customer Service
Education
Spokane Falls Community College 2012 — 2012
ITT Technical Institute-Spokane Valley 2009 — 2011
AA, Visual Communications
Northwest University 1994 — 1997
Anthem, Inc. February 2015 - Present
Accenture July 2013 - February 2015
Accenture March 2010 - June 2013
Dominion Dealer Solutions November 2008 - February 2010
Dominion Dealer Solutions May 2006 - November 2008
Safeco Insurance April 2005 - May 2006
Skills
Management Consulting, Change Management, Organizational Change, Business Transformation, Organizational Learning, Training & Development, Cross-functional Team..., Program Management, Training, Employee Training, New Business Development, PowerPoint, Microsoft Excel, Management, Consulting, Leadership, CRM, Business Analysis, Process Improvement, Customer Service, Microsoft Word
Education
Indiana University Bloomington 2000 — 2004
Bachelor of Science, Management
Pyramid Financial Solutions March 2012 - Present
Safeco Insurance November 2010 - November 2011
Education
Indiana University-Purdue University at Indianapolis 2004 — 2010
Bachelor of Science (B.S.), Health/Health Care Administration/Management
Franklin Community High School
NTA General Insurance Agecny December 2012 - Present
Yates & Associates Insurance Service July 2002 - Present
Yates & Associates 2003 - 2011
Safeco Insurance August 1989 - August 2001
Skills
Property & Casualty..., Commercial Insurance
Education
Illinois State University
InSource, Inc. August 2010 - Present
InSource Inc. June 2009 - August 2010
InSource Inc. March 2008 - June 2009
Safeco Insurance November 2005 - March 2008
Sagamore Insurance Company April 2005 - October 2005
Skills
Insurance, Fixed Annuities, Retirement Planning, Long-term Care, Strategic Financial..., Sales, Investments, Underwriting, Marketing, Liability, Term Life Insurance, Finance
Education
Indiana State University - Scott College of Business 2000 — 2004
B.S., Insurance, Marketing
Plante Moran Project Temps October 2013 - Present
Synergy Legal Staffing October 2012 - June 2013
Blackman Kallick June 2012 - June 2012
Liberty Mutual Insurance September 2008 - November 2010
Safeco Insurance June 2000 - September 2008
Sachnoff & Weaver, Ltd. June 1999 - June 2000
Various Temporary Placement Agencies May 1997 - June 1999
McAndrews, Held & Malloy, Ltd. May 1996 - May 1997
Illinois Department of Corrections September 1995 - December 1995
Skills
Westlaw, Litigation, Document Review, Legal Research, Trials, Legal Writing, Courts, Civil Litigation, Pleadings, Litigation Management, Depositions, Document Coding, Legal Assistance, Personal Injury..., Claim, Legal Documents, Lexis, Product Liability, Litigation Support, Concordance, Medical Records, Answering Discovery, Microsoft Office, LexisNexis, Personal Injury, Summation iBlaze
Education
Roosevelt University
Paralegal Certificate
Illinois State University
B.S.Ed.
Herff Jones March 2015 - Present
Theoris July 2014 - March 2015
HCC Medical Insurance Services May 2012 - July 2014
Midwest ISO 2010 - 2011
TekSystems March 2007 - March 2009
Keane, Inc. May 2006 - January 2007
Safeco Insurance August 2005 - May 2006
Cornerstone Controls w/ MGT & Associates 2003 - 2005
Kforce Professional Staffing November 2002 - April 2003
Malcolm Pirnie, Inc. May 1999 - April 2002
Skills
MS Project, Visio, SharePoint, SDLC, Project Management, Change Management, Cross-functional Team..., Project Planning, Business Requirements, Vendor Management, Business Analysis, PMP, Software Project..., Testing, Leadership, Requirements Analysis, Program Management, Enterprise Architecture, Project Delivery, Risk Management, Business Process..., IT Strategy, Requirements Gathering, Budgets, Management, Process Improvement
Education
Indiana Institute of Technology 2003 — 2005
MBA, Management and Marketing
Saint Leo University 1997 — 2000
BA, Business Management
Shelter Insurance Companies April 2015 - Present
Shelter Insurance Companies August 2013 - April 2015
Liberty Mutual Insurance August 2012 - April 2013
Safeco Insurance May 2007 - August 2012
Skills
Claims Management, Workers' Compensation..., Policy Analysis, Automobile Liability, Personal Lines Auto, Written & Verbal..., Customer Service, Commercial Insurance, Microsoft Office, Property & Casualty...
Education
Indiana University Bloomington 2003 — 2006
Bachelor of Arts (BA), Political Science and Philosophy
Safeco Insurance January 2006 - Present
Phi Sigma Sigma, Inc. August 1993 - Present
America First Insurance January 2006 - May 2010
Skills
Insurance
Education
Illinois State University
Bachelor of Science, Family Consumer Science
Safeco Insurance 2011 - Present
Farmers Insurance September 2005 - October 2010
Progressive Insurance April 2000 - September 2005
Nordstrom, Inc December 1996 - April 2000
The Beverly Country Club January 1994 - February 1996
Skills
Claim, Claims Management, Insurance, Leadership, Management, Liability, Team Building, Customer Service, Strategic Planning, Commercial Insurance, Process Improvement, Microsoft Excel, General Insurance, Training
Education
Illinois State University 1991 — 1995
Bachelor of Science, History
Safeco Insurance / Liberty Mutual Insurance November 1999 - Present
Safeco Insurance November 1999 - Present
Skills
Property & Casualty..., CPCU, Casualty, Liability, Property Damage, Claims Management, Subrogation, Commercial Lines, Legal Liability, Commercial Insurance, General Insurance, Liability Analysis, Claim, Claims Handling
Education
Indiana State University 1996 — 1999
Bachelor's degree, History
Safeco Insurance January 2015 - Present
Amazon February 2014 - August 2014
Rimini Software November 2013 - January 2014
Rhapsody International April 2010 - September 2013
RealNetworks September 2007 - April 2010
RealNetworks / Progressive Networks January 1997 - September 2007
Microsoft January 1996 - December 1996
Microsoft September 1994 - October 1995
Asymetrix March 1992 - September 1994
Asymetrix August 1990 - March 1992
Skills
OmniGraffle, AppleScript, Axure, User Experience Design, Wire Framing, Product Specification, Software Prototyping, User Interface, Software Development, Interaction Design, Product Planning, User Experience, Prototype, Specifications, Mobile Devices, Wireframes, Information Architecture, Usability, Android UX, Web Interface Design
Education
Iowa State University 1983 — 1986
BA
University of Arizona 1982 — 1983
University of Washington March 2008 - Present
Applied Data Systems, Inc 2007 - 2008
University of Washington 2001 - 2006
Trammell Crow Company 2000 - 2001
Safeco Insurance 1997 - 2000
Intermec Technologies 1996 - 1997
Skills
AutoCAD, GIS, ESRI, FME, CAFM, Autodesk Vault, AutoLISP, Autodesk Software, Windows Server, Project Management, Integration, Solution Architecture, Relational Databases, Spatial Databases, Asset Management, Flex, Flash Builder, HTML, ColdFusion, Revit, ArcSDE, ArcIMS, ArcMap, ArcCatalog, ArcScene, Space Management, JavaScript, Microsoft SQL Server, XML, RESTful WebServices, Floor Plans, Space planning
Education
ITT Technical Institute-Everett 2003 — 2005
Bachelor of Science (BS), Information Technology Project Management
ITT Technical Institute-Everett 1995 — 1996
Associate of Arts and Sciences (AAS), CAD/CADD Drafting and/or Design Technology/Technician
Safeco Insurance April 2012 - April 2015
Safeco Corporation 2007 - 2012
State Farm Insurance 2005 - 2007
State Farm Insurance 2002 - 2005
Skills
Insurance, Marketing Strategy, Direct Marketing, Competitive Analysis, Strategic Planning, Market Research, Product Management, Cross-functional Team..., Database Marketing, Digital Marketing, Operations Management, Customer Segmentation..., Multimedia Marketing..., Operational Risk..., Property & Casualty..., Business Development, Strategic Partnerships, Brand Development, Data Analysis, Salesforce.com, Marketing Communications, Marketing, Analytics
Education
Illinois Wesleyan University 1984 — 1988
Bachelor of Arts (B.A.), Business Administration, Management and Operations
The Warranty Group March 2006 - Present
TWG 2006 - Present
Safeco Insurance 1992 - 2006
Skills
Business Continuity, IT Risk Management, Disaster Recovery, IT Audit, SDLC, Governance, Vendor Management, Insurance, IT Management, IT Strategy, Information Security..., Software Documentation, Requirements Analysis, Systems Analysis, Project Portfolio..., CISSP, Business Analysis, Visio, PCI DSS, Risk Management, Information Technology, CISA, Business Process..., COBIT, ITIL, Business Process, Process Improvement, Integration, PMO, Information Security, Requirements Gathering, PMP, Enterprise Risk..., Business Continuity..., Enterprise Architecture, IT Service Management, SharePoint, Vulnerability Management
Education
Indiana University Bloomington 1976 — 1979
Business
Safeco Insurance May 2015 - Present
Empower Insurance December 2014 - May 2015
Allied Solutions LLC February 2013 - December 2014
Advantage Health Solutions February 2007 - February 2013
Skills
Insurance, Health Insurance, Managed Care, Medicaid, Medicare, Microsoft Excel, Process Improvement, Employee Benefits, Access, Healthcare, HIPAA, HMO, Claim, Provider Relations, Software Documentation, Customer Service, Microsoft Office
Education
Indiana Wesleyan University 2008 — 2010
Pending, Accounting
Liberty Mutual Insurance 2008 - Present
Walgreens 2006 - 2007
Safeco Insurance 2004 - 2006
Humana 2001 - 2004
Humana 2000 - 2001
Education
Indiana Wesleyan University
Master of Science, Management / Business Administration
Xavier University
Bachelor of Arts, Communication Arts
Arbitration Forums January 2012 - Present
Arbitration Forums, Inc. 2008 - July 2012
Allied Insurance 2004 - 2008
Allied Insurance September 2003 - September 2004
Allied Insurance September 2002 - September 2003
Safeco Insurance November 1998 - September 2002
Skills
Mediation, Litigation Management, Legal Liability, Casualty, Property, Claim, Liability, Commercial Lines, Claims Management, Insurance, General Insurance, Subrogation, Commercial Insurance, Liability Analysis, Claim Investigation, Claims Resolution, Claims Handling, Professional Liability, Umbrella Insurance, Excess, Coaching
Education
Indiana University Bloomington 1989 — 1993
Bachelor's degree, General Studies
Anthem January 2005 - Present
Baker Hill March 2004 - December 2004
Open Solutions 2003 - 2004
Safeco Insurance 1998 - 2003
Skills
Process Improvement, Software Project..., SDLC, Business Analysis, Leadership, IT Management, Health Insurance, Requirements Gathering, Resource Management, Business Process..., Program Management, SharePoint, Visio, Vendor Management, Call Centers, PMO, Customer Service, Requirements Analysis, Business Intelligence, Team Leadership, IT Strategy, PMP, Project Management, Strategic Planning, Management, Project Planning, Integration
Education
Indiana University - Kelley School of Business 2000 — 2003
Bachelor of Science (B.S.), Kelley School of Business - Computer Information Systems
Florida College
Liberty Mutual Insurance 2009 - Present
Safeco Insurance Company 2004 - 2009
Safeco Insurance Company January 2000 - June 2004
Safeco Insurance September 1998 - January 2000
Safeco Insurance June 1996 - September 1998
Safeco Insurance February 1989 - June 1996
Skills
Claims Management, Liability, Claim, Professional Liability, Property & Casualty..., Commercial Insurance, Insurance, Legal Liability, Casualty, Casualty Insurance, Claim Investigation, Commercial Lines, General Insurance
Education
American Institute for Property Casualty Underwriters
CPCU
University of Houston 1983 — 1987
Bachelor of Science (BS), Finance, General
Indiana State University 1982 — 1983
Accounting and Finance
SECURA Insurance 2014 - Present
QBE North America 2005 - 2014
General Casualty / QBE 2003 - 2005
RSA 2001 - 2003
Indiana Lumbermens Mutual Insurance 1996 - 2001
Maryland Insurance Company 1993 - 1996
Safeco Insurance 1988 - 1993
Skills
General Insurance, Commercial Insurance, Risk Management, Business Analysis, Liability, Workers Compensation, Requirements Gathering, Process Improvement, Commercial Lines
Education
Illinois State University 1981 — 1985
Bachelor of Science in Economics
Safeco Insurance 1995 - 2002
Education
Indiana University - Kelley School of Business
MBA, Management Information Systems
Indiana University Bloomington
BA, Mathematics
Liberty Mutual Insurance June 2008 - Present
Liberty Mutual Insurance June 2008 - Present
Safeco Insurance / Liberty Mutual Insurance Company May 2008 - January 2009
Safeco Insurance May 2003 - May 2008
Safeco Insurance June 2003 - May 2007
Hartford Insurance Company December 1999 - June 2003
St Paul Insurance September 1993 - December 1999
St Paul January 1990 - September 1993
St. Paul/Economy Fire and Casualty Insurance January 1988 - January 1990
Skills
Process Improvement, Change Management, Insurance, Leadership Development, Training, Project Management, Training Delivery, Program Management, Leadership, Claim, Organizational..., Employee Training
Education
Indiana State University
Indiana State University
B.A, Business Administration
Insurance Institute Of America
Associate, General Insurance
Insurance Institute Of America
Nationwide Insurance October 2011 - September 2014
Horace Mann March 2010 - September 2011
Liberty Mutual February 2008 - November 2009
Liberty Mutual June 2006 - February 2008
Liberty Mutual August 2004 - June 2006
Safeco Insurance November 2003 - August 2004
State Farm Insurance May 2002 - October 2003
State Farm Insurance May 2000 - May 2002
State Farm Insurance December 1997 - May 2000
State Farm Insurance April 1995 - December 1997
Skills
Xactimate, Subrogation, Training, Property Damage, Insurance, Management, Underwriting, Microsoft Office, Customer Service, Property Claims, Claims Management
Education
Illinois Wesleyan University
BA, Communications
Safeco Insurance September 2005 - Present
Safeco Insurance October 2011 - March 2012
Education
Indiana State University 1994 — 1998
Bachelor of Science (BS), History
Liberty Mutual Insurance August 2015 - Present
Liberty Mutual Insurance July 2014 - August 2015
Liberty Mutual Insurance November 2012 - July 2014
Liberty Mutual Insurance March 2012 - November 2012
Safeco Insurance May 2007 - March 2012
Skills
AIC, Catastrophe, Claims Handling, Claim Investigation, Coverage Analysis, Dog Bites, Environmental Insurance, Homeowners, Insurance, Liability Analysis, Litigation Support, Low Speed Accidents, Negotiation, Personal Injury, Mentoring New Hires, Microsoft Excel, Personal Lines Auto, PIP, Process Improvement, Reinsurance, Recorded Statements, Round Tables, Structured Settlements, Settlement Agreements, Slip & Fall, Train New Employees, Claim, Liability, Subrogation, Property Damage, Legal Liability, Casualty
Education
Indiana Wesleyan University 2013 — 2015
Master of Business Administration (MBA)
Indiana University-Purdue University at Indianapolis
BA, History, Political Science
Liberty Mutual Agency Markets January 2001 - Present
Liberty Mutual Agency Markets January 2009 - August 2010
Safeco 2001 - January 2009
Safeco Insurance 2001 - 2008
Assurant Solutions 2006 - 2007
Skills
Claim, Commercial Insurance, Customer Service, General Insurance, Insurance, Liability, Property, Sales, Sales Operations, Team Building, Training, Underwriting
Education
Indiana State University 1994 — 1999
BS, Textiles, Apparel, and Merchandising
Indiana State University
BS, Fashion Merchandising and Design
MorphoTrust USA February 2014 - Present
UnitedHealth Group May 2011 - May 2013
Safeco Insurance August 2007 - September 2008
General Hotels Corporation October 2003 - August 2007
WellPoint April 2006 - October 2006
ZMC Hotels Corporation April 1998 - October 2001
Skills
Customer Service, Data Entry, Insurance, Microsoft Office, Event Planning, Sales, Critical Thinking, Eye for Details, Goal Oriented, Active Listening, Software Documentation, Interviews, Administrative..., Administration, Employee Benefits, Training, Team Building, Public Speaking, Leadership
Education
Ivy Tech Community College 2010 — 2012
Business Administration, Medical Office Administration
Training, Inc 2010 — 2010
Certificate of Completion, Office Administration
Ivy Tech/Dept of Workforce 2009 — 2009
Certificate of Completion, Patient Access Specialist
Crispus Attucks High School 1978 — 1982
Diploma, Fine/Studio Arts, General
Safeco Insurance - A Member of the Liberty Mutual Group August 2015 - Present
Safeco Insurance - A Member of the Liberty Mutual Group August 2008 - Present
Safeco Insurance April 2013 - September 2013
Safeco Insurance August 2007 - August 2008
Safeco Insurance April 2004 - August 2007
Skills
Liability Analysis, Property & Casualty..., Claim, Casualty, Liability, Insurance, Auto Claims, Legal Liability
Education
Illinois State University
Marketing, Organizational Leadership
Containment Technologies Group, Inc. April 2005 - Present
AEGON Americas March 2003 - April 2005
Indiana Farm Bureau Insurance August 2001 - March 2003
CSC September 1998 - August 2001
Sallie Mae March 1998 - August 1998
IBM February 1997 - February 1998
Safeco Insurance June 1994 - February 1997
Skills
Sales Management, Medical Devices, Sales Operations, New Business Development, Pharmaceutical Industry, Pharmaceutical Sales, Account Management, Sales, Key Account Management, Marketing Strategy, Business Development, Product Development, Product Launch, Biotechnology, Sales Process, Strategic Planning, Direct Sales, Business Strategy, Cross-functional Team...
Education
Indiana University Bloomington 2000 — 2003
Master of Business Administration (M.B.A.), Finance, General
Purdue University 1989 — 1993
Bachelor of Science (BS), Mathematics
Liberty Mutual Insurance, Commercial Insurance December 2012 - Present
Montgomery Insurance January 2009 - December 2012
Safeco Insurance January 2006 - January 2009
Safeco Insurance January 2004 - January 2006
Safeco Insurance March 1998 - January 2004
Skills
Underwriting, Property & Casualty..., Team Building, Financial Risk, Commercial Insurance, Liability, Workers Compensation, Claim, Brokers, Casualty, Casualty Insurance, Legal Liability
Education
Huntingdon College 1986 — 1990
BA
Outokumpu September 2012 - Present
Kennard Friends Church January 2012 - Present
Liberty Mutual Insurance September 2008 - January 2012
Liberty Mutual Insurance August 2008 - January 2012
LIBERTY MUTUAL AGENCY MARKETS January 2008 - December 2011
Safeco Insurance 2003 - 2008
Safeco Insurance September 2002 - March 2003
Amercian States Insurance November 1996 - September 2002
Safeco Insurance January 1997 - January 2001
AMERICAN STATES January 1986 - January 1997
Skills
Training & Development, Work Process Improvement, Underwriting, Business Process..., Training, Employee Training, E-Learning, Instructional Design, Call Centers, Insurance, Team Building
Education
Indiana State University 1974 — 1977
Education
college at Indiana State - Elementary Education
Liberty Mutual Insurance June 2012 - Present
Indiana Insurance, A Liberty Mutual Group Company March 2009 - June 2012
Safeco Insurance October 2004 - March 2009
Safeco 2002 - 2009
Safeco Insurance Company 2002 - 2006
Skills
Commercial Insurance, Claims, Insurance, Insurance Claims, Property & Casualty..., General Liability, General Insurance, Workers Compensation, Commercial Lines, Claims Management, Negotiation, Casualty, Litigation Management, Coverage, Subrogation, Professional Liability, Customer Service, Liability, Outlook, PowerPoint, Customer Relations, Word, Excel, Settlements, Microsoft Office, Investigation, Access, CPCU, Litigation, Team Leadership, Legal Liability, Property Damage, Claim Investigation, Claim, Claims Handling, Claims Resolution
Education
American Educational Institute
Senior Claim Law Associate
American Institute for Chartered Property & Casualty Underwriters
CPCU
Insurance institute of America
Associates in Claims certification
Indiana State University
Pre-Medicine/Pre-Medical Studies
Indiana University South Bend
Secondary Education (Math/Science High School teaching)
Indiana Wesleyan University
Bachelor's degree, Business Administration and Management, General
Walden University
Master of Business Administration (M.B.A.)
State Auto Insurance September 2014 - Present
Liberty Mutual Insurance 2008 - 2014
Travelers 2007 - 2008
Safeco Insurance 2003 - 2008
Skills
Property & Casualty..., Claim, WC, Property, Property Damage, Claims Management, Casualty, Commercial Insurance, General Insurance, Claim Investigation, Claims Handling, Commercial Lines, Legal Liability, Liability, Property Claims, Subrogation, Casualty Insurance, Insurance
Education
Indiana Institute of Technology
Tysha Najmah's Handmade Creations 2003 - Present
Safeco Insurance 2004 - 2014
Skills
Liability, Property & Casualty..., Commercial Insurance, Radio Host, Claim, Casualty, Enameling, Silversmithing, Wire wrapping, Jewelry design, Beading, Creative...
Education
Indiana University-Purdue University at Indianapolis
Surescape April 2007 - Present
Safeco Insurance 2003 - 2007
ICW Group 1999 - 2003
Skills
Surety Bonds, Surety, Underwriting, Property & Casualty..., Commercial Lines, Casualty, Commercial Insurance, Insurance, Brokers, Professional Liability, D&O, Legal Liability, Liability, Bonds, Employment Practices...
Education
Humboldt State University 1994 — 1999
Bachelor of Science (BS), Finance, General, Marketing, Graduate
Torrey Pines High School 1990 — 1994
Retired - individual February 2012 - Present
Home 1981 - Present
Symetra Financial April 2006 - January 2012
Safeco Insurance April 1997 - 2006
Nordstrom 1988 - 1997
Skills
Data Modeling, Business Intelligence, Cognos ReportNet, ETL, Cognos, Analysis, Data Warehousing, Management, SDLC, Teradata, DB2, Data Warehouse..., SharePoint, Requirements Gathering, Data Quality
Education
Seattle Pacific University 1978 — 1980
Masters, Math Educations
Idaho State University 1965 — 1969
BS, Math and Science Education
Blackfoot High School 1961 — 1965
HS, High School Diploma
Safeco Insurance November 2009 - Present
Root Down In The Shadow February 2011 - Present
Progressive Insurance 2003 - 2009
Progressive 2001 - 2003
Renewal Inc 1999 - 2000
Skills
Training, Coaching, Quality Assurance, Analytical Skills, Organization, Staff Development, Estimates, Problem Solving, Insurance, Process Improvement, Customer Service, Customer Satisfaction, Team Leadership, Liability, Interviews
Education
Indiana University of Pennsylvania 1995 — 1999
B.A., Criminology
Liberty Mutual Insurance February 2008 - Present
SAFECO Insurance October 1981 - February 2008
Skills
Casualty Insurance, Property & Casualty..., Liability, Commercial Insurance, Claim
Education
Columbus East High School
Indiana University Bloomington
Bachelor's Degree
Project Management Institute June 2010 - May 2014
TriMedx Healthcare Equipment Services January 2006 - June 2009
Safeco Insurance January 2003 - January 2006
MetLife October 2001 - January 2003
Skills
Call Center, Customer Service, Leadership, Coaching, Training, Customer Satisfaction, Process Improvement, Troubleshooting, Management, Call Centers, Business Process..., Business Analysis
Education
Huntington University 1996 — 2000
Bachelor of Science, Educational Ministry
Safeco Insurance August 2002 - November 2008
Greater Cleveland RTA January 1993 - September 2001
Skills
Consumer protection, FDCPA, Criminal Law, Consumer Law, Litigation, Civil Litigation, Trials, Legal Research, Legal Writing, Appeals, Courts, Depositions, Commercial Litigation, Westlaw, Torts, Criminal Defense
Education
Howard University School of Law
JURIS DOCTORATE
Vassar College
BACHELOR OF .ARTS, Political Science
Arthur J. Gallagher & Co. May 2014 - Present
Jardine Lloyd Thompson September 2013 - May 2014
Safeco Insurance June 2012 - September 2013
Prudential Financial December 2010 - June 2012
Prudential Financial April 2010 - December 2010
Skills
Management, Analysis, Business Planning, Fixed Annuities, Mutual Funds, Customer Service, Policy, Claim, Call Centers, Insurance, Financial Services, Customer Experience, Employee Benefits, Underwriting, Reinsurance, Commercial Insurance, Claims Management, Property & Casualty..., Leadership, Legal Liability, Liability
Education
Indiana University of Pennsylvania 2005 — 2009
Bachelor’s Degree, Science Small Business Management & Entrepreneurship
Safeco Insurance P/L Underwriting ManagerCGUMarch 1999 - November 2001
Skills
Property & Casualty..., Insurance, General Insurance, Commercial Lines, Casualty, Sales, Commercial Insurance, Liability, Legal Liability, Workers Compensation, Umbrella Insurance, Underwriting
Education
Illinois State University 1971 — 1975
Bachelor of Science (B.S.), Business Administration
Safeco Insurance April 2011 - Present
New Unity Investment Group, LLC May 2006 - Present
Eli Lilly and Company September 2000 - November 2010
Skills
Spreadsheets, Office Management, Administrative..., Outlook, Data Entry, Real Estate, Property Management..., Management, Process Scheduler, Sales
Education
Indiana Wesleyan University
AS, Business
Liberty Mutual Insurance September 2012 - Present
Safeco Insurance July 2011 - September 2012
Liberty Mutual Insurance December 2005 - May 2011
American National Property and Casualty December 1999 - May 2005
Skills
Arbitration, Property & Casualty..., Liability, Casualty, Claim, Claims Management, Legal Liability, Insurance, General Insurance, Subrogation, Litigation Management, Property Damage, Claim Investigation, Casualty Insurance, Liability Analysis
Education
Indiana State University 2006 — 2010
Insurance Risk Management
Missouri State University 1995 — 1997
Insurance Risk Management
Ste. Genevieve High School 1991 — 1995
Ivy Tech Community College April 2011 - Present
Safeco Insurance July 1986 - December 2003
Skills
Higher Education, Event Planning, Public Speaking, Fundraising, Nonprofits, Community Outreach
Education
Indiana University-Purdue University at Indianapolis 1980 — 2010
Bachelor's degree, Business Administration and Management, General
McGraw-Hill December 2012 - Present
Stericycle November 2007 - August 2012
Wyndham Worldwide / RCI February 2002 - May 2007
Safeco Insurance May 2000 - August 2001
Wyndham Worldwide / RCI July 1994 - February 2000
Butler University August 1990 - May 1994
Skills
Management Development, Performance Management, Talent Management, Workforce Planning
Education
Indiana State University 1983 — 1985
MS, College Student Personnel
Indiana State University 1977 — 1981
Bachelor of Science (BS), Social Studies Education
The Hartford August 2007 - December 2011
Xerox Corporation April 2007 - August 2007
Safeco Insurance September 2004 - September 2006
Simon Property Group October 2005 - March 2006
WellPoint October 2002 - June 2004
Indianapolis Public School January 1999 - October 2002
Clarian Health Dialysis August 1996 - December 1998
Marion County Clerk/Probation Department April 1994 - August 1996
Skills
Customer Service, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Outlook, Research, English, Budgets, Strategic Planning, Public Speaking, Windows, Photoshop, Teaching, Presentations, Time Management, Team Leadership, Insurance, Sales, Social Networking, Management, Retail, Policy, Interviews, Leadership, Access, Marketing, Customer Satisfaction, Training, Event Planning
Education
Indiana Wesleyan University 2004 — 2009
Bachelor's degree, Business, Management, Marketing, and Related Support Services, 3.7
Indiana Wesleyan University
Associates Business Management, Business Administration and Management, General
Indiana Business College
A.A, Fashion Merchandising
ELI LILLY & COMPANY August 2007 - Present
Eli Lilly and Company August 2007 - Present
Safeco Insurance May 2004 - September 2006
AT&T November 1999 - May 2003
Anthem June 1998 - November 1999
Skills
Administrative Support, Customer Service, Compliance, Policy, Account Management, Database Management, Systems Engineering, Claims Administration, Credit Analysis, Credit Risk, InfoPath, SharePoint, Outlook, Spreadsheets, Lotus Notes, Documentation, Telephone Skills, Data Entry, PowerPoint, PeopleSoft, Word, Excel, Customer Relations, Billing, Process Improvement, Problem Solving, Customer Satisfaction, Teamwork, Microsoft Office, Call Center, Database Administration, Manufacturing, Administration, GMP, Maximo, Access, Document Management, Root Cause Analysis, Pharmaceutical Industry, Claim Investigation, 21 CFR Part 11, Administrative..., Call Centers, Change Control, Computer System..., Database Admin, FDA, Invoicing, Quality Assurance, Six Sigma
Education
Indiana State University 1989 — 1992
Communications
Warren Central High School 1986 — 1989
General, Communications
US Navy Reserve January 2005 - Present
US Navy May 2010 - July 2011
Baxter Healthcare May 2007 - October 2009
Safeco Insurance June 2005 - April 2007
Skills
Customer Service, Security Clearance, Military, DoD, Government, Military Experience, Navy, Operational Planning, Military Operations, Leadership, Supervisory Skills, Training, Outlook, Administrative...
Education
Indiana Wesleyan University 2008 — 2010
BSM, Business Management
Indiana Wesleyan University 2008 — 2010
BSM, Business Administration and Management, General
Liberty Mutual Insurance May 2013 - Present
Safeco Insurance October 2012 - May 2013
Safeco Insurance October 2010 - October 2012
Skills
Insurance, Customer Service, Microsoft Excel, Sales, Leadership, Property & Casualty..., Risk Management, Process Improvement, Underwriting, Training
Education
Indiana Wesleyan University 2010 — 2012
Bachelor of Applied Science (BASc), Business Administration and Management, General
California Insurance Guarantee Association July 2002 - Present
National Auto & Casualty 2001 - 2002
Colonial Penn/GE Auto & Casualty 1993 - 2001
Safeco Insurance 1989 - 1993
Skills
Insurance, Customer Service, Microsoft Office, Microsoft Excel, Property & Casualty..., Strategic Planning, Project Management, Microsoft Word, Process Improvement, Change Management, Commercial Insurance, General Insurance, Team Building, Employee Benefits
Education
Howard University
Bachelor of Science (BS), Psychology
Safeco Insurance
Skills
Insurance, Property & Casualty..., Casualty Insurance
Education
Indiana University-Purdue University at Indianapolis 1974 — 1978
Bachelor of Science (BS), Accounting
Safeco Insurance March 1976 - October 1999
Education
Indiana University - Kelley School of Business 1999 — 2002
Bachelor of Science (BS), Business Administration and Management, General
TEKsystems May 2013 - Present
InfoDynamics Inc June 2011 - June 2012
Neace Lukens February 2010 - June 2011
Safeco Insurance August 2007 - January 2010
PII April 2005 - August 2007
Skills
A+ Certified, Customer Acquisition, Document Management, Security+ Certified, Network+, Thought Leadership, Research, WebTrends Analytics, Workshop Facilitation, New Business Development, Social Media Marketing, Marketing Communications, Troubleshooting, Content Development, Account Management, Sales, Digital Strategy, Social Networking
Education
Centriq Training 2012 — 2013
IT Administration
Illinois State University 1999 — 2004
Bachelor of Science (B.S.), Mass Communication/Media Studies
Safeco Insurance February 2014 - Present
Safeco Insurance March 2012 - February 2014
Education
Indiana University Bloomington 2005 — 2009
English, Secondary Education and Teaching
Nationwide Insurance May 2015 - Present
Nationwide Insurance September 2013 - May 2015
Nationwide Insurance November 2011 - September 2013
Nationwide Insurance February 2011 - September 2011
Nationwide Insurance May 2010 - February 2011
Nationwide Insurance September 2006 - May 2010
The Hartford January 2005 - September 2006
Safeco Insurance January 2002 - January 2005
Liberty Mutual Insurance May 1999 - January 2002
Skills
•Microsoft Office..., •Project..., •Experienced Manager..., Training and Development, •Excellent oral and..., Leadership, Budgets, Performance Management, Sales Operations, Forecasting, Insurance, Property & Casualty..., Account Management, Training, Process Improvement, Customer Satisfaction, Analysis, Claim, Risk Management, Cross-functional Team..., Management, Coaching, Customer Service, Negotiation, Sales Management, Project Planning, Team Building, Microsoft Office
Education
Troy State University 2002 — 2004
Master of Science (M.S.), Management and Organizational Development
Howard University 1995 — 1999
Bachelor of Business Administration (B.B.A.), Marketing
One Call Medical 2001 - 2003
Veracity Research Company Investigations 2000 - 2001
Safeco Insurance 1999 - 2000
United States Air Force 1995 - 1999
Education
Ithaca College 1990 — 1994
Bachelor of Science (BS), Corporate Communication
Eli Lilly and Company September 2002 - Present
Safeco Insurance January 2000 - September 2002
Safeco Insurance January 1998 - January 2000
Safeco Insurance January 1996 - January 1998
Safeco Insurance September 1993 - January 1996
ITT Financial Services January 1990 - September 1993
Skills
Sales, Management, Organization, Analysis, Plannning, Pricing, Hospital Sales, Customer Value, Customer Service, Psychiatry, Product Launch, Pharmaceutical Sales, Sales Presentation..., Team Leadership, Account Management, Salesforce.com, Strategic Leadership, Rheumatology, Neurology, Neuroscience, Physiatry, Pain Management, Teamwork, Property & Casualty..., Organizational..., Communication Skills
Education
Illinois State University 1985 — 1989
Bachelor of Science (B.S.), Business Administration and Management, General
Allianz Global Corporate & Specialty (AGCS) November 2014 - Present
Grange Insurance February 2009 - November 2014
Army National Guard November 1990 - March 2011
Safeco Insurance May 1996 - January 2009
Skills
Property & Casualty..., Fire Safety, Safety Management..., Risk Control, Return to Work Programs, Property Specialist, Workers Compensation, Industrial Safety, DOT regulations, Military Logistics, Behavior Based Safety, Employee Wellness...
Education
Indiana State University 2008 — 2012
Master of Science (MS), Health and Safety
Indiana State University 1991 — 1996
Bachelor of Science (BS), Safety Management
Self November 2011 - Present
Custard Insurance Adjusters July 2009 - June 2011
Safeco Insurance March 1998 - December 2008
Skills
Appraisals, Trucking, Property & Casualty...
Education
Indiana University of Pennsylvania 1977 — 1980
Bachelor of Science (BSc), Business Administration and Management, General
self employed Claims handlerThe HartfordDecember 2007 - Present
Safeco Insurance January 2001 - December 2007
Skills
Insurance, General Insurance, Claim, Claims Management, Property & Casualty..., Underwriting, Commercial Insurance, Workers Compensation, Brokers, Legal Liability, Liability, Reinsurance
Education
Indiana Wesleyan University
Patriot RN January 2012 - August 2014
Liberty Mutual January 2009 - January 2010
Safeco Insurance August 2007 - January 2009
Education
Indiana State University 1998 — 2003
Bachelor of Science (B.S.), Insurance
Liberty Mutual Insurance January 2013 - Present
Safeco Insurance July 2009 - December 2012
Liberty Mutual Insurance November 2008 - July 2009
Liberty Mutual Insurance December 2001 - April 2008
Safeco Insurance February 1992 - December 2001
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Public Speaking, Strategic Planning, Budgets, Negotiation
Education
Illinois State University 1976 — 1980
Industrial Technology / Business Administration
That's Good HR, Inc. March 2014 - December 2014
LHD Benefit Advisors June 2010 - May 2013
City of Indianapolis October 2009 - May 2010
Safeco Insurance 1976 - 1999
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Employee Benefits, Human Resources, Administration, Recruiting, Administrative..., Employee Relations, Customer Service, Interviews, Onboarding, Insurance, Policy
Education
Certified Professional Society of Human Resources 2015 — 2019
Certified Professional
Indiana University-Purdue University at Indianapolis 1996 — 2002
Bachelor's degree, Management-Concentration in Human Resources