Sedgwick CMS
Industry: Company
DescriptionHeadquarters: Memphis, Tennessee, United States CEO: David North Founded: 1969 Subsidiaries: Cunningham Lindsey Group Limited, VeriClaim, Inc., Group president: Michael Arbour, Robert Peterson
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Sedgwick CMS Employees
Sedgwick CMS March 2008 - Present
CareWorks May 2003 - March 2008
Skills
Insurance, Claim, Claims Management, Workers Compensation, Health Insurance, Windows, Mac OS, Linux Desktop, Multi Tasking, Customer Service, HIPAA, Medicaid, Microsoft Word, Utilization Management
Education
ITT Technical Institute-Columbus 2007 — 2009
Associate's degree, Information Technology
GENEX Services, LLC November 2014 - Present
Central Florida Health Alliance, Leesburg Regional Medical Center April 2011 - Present
Federal Aviation Administration, Aerospace Medicine Division September 2000 - January 2011
Sedgwick CMS August 1998 - September 2000
St. Luke's Hospital/Mayo Clinic Jacksonville March 1997 - August 1998
Memorial Hospital Jacksonville May 1989 - March 1997
Skills
Medicine, Nursing, Hospitals, Healthcare, Critical Care, Patient Safety, Healthcare Management, Home Care, ACLS, BLS, Utilization Review, Medical/Surgical, EMR
Education
Jacksonville University 1999 — 2002
Master's Degree, Science Nursing Education
Sears Holdings Corporation August 2015 - Present
Enve Models December 2009 - Present
York Risk Services Group October 2014 - July 2015
Sedgwick CMS April 2011 - September 2014
TEAM Enterprises March 2009 - January 2012
Bally Total Fitness October 2009 - April 2011
Sedgwick CMS August 2006 - September 2008
Skills
Insurance Fraud, Fraud Claims, Claim, Claims Investigations, Marketing, Customer Service, Social Media Marketing, Social Media, Event Planning, Sales, Social Networking, Microsoft Office, Account Management, Advertising, Marketing Strategy, Liability, Product Liability, Negotiation, Time Management, Sales Presentations, Liability Analysis, Teamwork, Insurance, Microsoft Excel, Microsoft Word
Education
National Personal Training Institute - Lisle, IL 2008 — 2009
Personal Training Certification, Fitness, Nutrition
Illinois State University 2002 — 2006
BS, Psychology, Criminal Justice
Downers Grove South High School 1998 — 2002
Sedgwick CMS July 2015 - Present
Osram Sylvania January 2012 - Present
Sedgwick CMS June 2004 - January 2012
Sedgwick CMS June 2004 - June 2007
Skills
Utilization Management, Disease Management, Utilization Review, Case Managment, Medical Case Management, Nursing, Medicare, Managed Care, Home Care, Healthcare Management, Medicaid, Healthcare, Nursing Education, Workers Compensation, Acute Care, Hospitals, Critical Care, HIPAA, EMR, Case Management
Education
Nebraska Methodist College 2012 — 2014
Master's Degree, Health Promotion
Kutztown University of Pennsylvania 1999 — 2001
BSN, Nursing
St. Luke's school of nursing 1996 — 1998
diploma, nursing
TruRoots Training September 2013 - Present
Key Risk Management Services December 2012 - Present
Sedgwick February 2011 - December 2012
Key Risk Management Services 2006 - 2010
Sedgwick CMS 2004 - 2006
Skills
Claims Management, Claim, Workers Compensation, Property & Casualty..., Subrogation, Insurance, Litigation Management, Risk Management, Medicare, Claim Investigation
Education
Kennesaw State University 2001 — 2003
B.S., Communications/Public Relations
University of Louisville 1993 — 1996
Undergraduate
Sedgwick CMS April 2008 - Present
Skills
Medical Terminology, Medical Transcription, Vital Signs, Medical, CISCO, Phlebotomy
Education
Hamilton Technical College 2004 — 2005
MA, Medical/Clinical Assistant
Cascade Jr/Sr High School 1998 — 2001
Certification, Medical/Clinical Assistant
ABM Security June 2013 - Present
Forever 21 December 2011 - May 2013
Unum January 2011 - November 2011
Sedgwick CMS June 2010 - January 2011
MetLife April 2007 - July 2009
Prudential Financial October 2003 - June 2004
Prudential Financial September 1999 - October 2003
Skills
FMLA, Employee Benefits, Employee Relations, PTO, Disability Insurance, Customer Service, Training
Education
Union County College 1993 — 1995
Bachelor of Arts (B.A.), Business Administration, Management and Operations
Kean University
Bachelor of Arts (B.A.), Psychology & Sociology
Rutgers University
Master of Arts (M.A.), Labor and Employment Relations
Union High School
University of Northumbria at Newcastle
Study Abroad-1 semester, Psychology
Sedgwick CMS April 2010 - Present
Education
Georgia Southern University - College of Business Administration 1998 — 2003
Indiana University August 2013 - Present
The Surgical Hospital at Southwoods June 2013 - August 2013
Poland Presbyterian Church January 2013 - May 2013
Donald P. Pipino Company, LTD April 2012 - April 2013
Sedgwick CMS February 2011 - April 2012
University of Memphis January 2010 - December 2011
Donald P. Pipino Company, LTD March 2009 - December 2009
The Lima News June 2008 - August 2008
The Ada Herald December 2006 - May 2007
Skills
InDesign, Photoshop, Dreamweaver, QuarkXPress, Wordpress, Social Media, Copy Editing, Blogging, Media Relations, Journalism, Newsletters, Web Content, Newspapers, Public Relations, Feature Articles, WordPress
Education
Indiana University Bloomington
Doctor of Philosophy (PhD), Mass Communications
The University of Memphis 2010 — 2011
MA, Journalism
Ohio Northern University 2005 — 2009
BA, Journalism, Graphic Design
University of Westminster 2007 — 2007
Journalism
Nationwide Insurance April 2013 - Present
Scottsdale Insurance Company October 2012 - April 2013
Berkley Risk Administrators July 2011 - October 2012
Sedgwick CMS March 2008 - June 2011
State Auto Insurance September 2003 - March 2008
Skills
Subrogation, Claims Management, Claim, Claim Investigation, Liability, Casualty, Property & Casualty..., Commercial Insurance, Litigation Management, Commercial Lines, Insurance, General Insurance, Property Damage, Casualty Insurance, Claims Handling, Claims Resolution, Legal Liability, Liability Analysis, Litigation
Education
Insurance Institute of America 2008 — 2011
Associate in Claims and General Insurance, AIC, AINS
Iowa State University 1996 — 2001
Towers Watson August 2015 - Present
Encore Upscale October 2010 - January 2015
Sedgwick CMS December 2004 - April 2009
EDS November 2002 - December 2004
EDS May 1996 - November 2002
EDS May 1994 - May 1996
EDS February 1990 - May 1994
Skills
Benefits Administration, Disability Insurance, Management, Team Building, Team Leadership, Human Resources, Training, Employee Benefits, Customer Service, Retail Category..., Strategic Planning, Leadership, Sales, Pension Administration, Vendor Management, Event Planning, Public Speaking, Process Improvement
Education
Henry Ford Community College 1978 — 1981
Associate Degree in Commerce, Business
Excell USA Inc. July 2014 - Present
Sedgwick CMS July 2013 - July 2014
State of Michigan April 2009 - August 2012
Jordan Foundation USA January 2004 - December 2009
Panasonic www.mew.co.jp/e/corp September 2002 - August 2003
Yazaki North America, Inc. www.yazaki.com April 2001 - May 2002
Sensata Technologies (aka 1st Technology Corp) http://www.sensata.com/uses/first-technology.htm June 2000 - March 2001
Hella North America, Inc. www.hella.com May 1996 - June 2000
Tico Titanium, Inc. 1994 - 1996
Alro Steel Corporation 1990 - 1993
Skills
Negotiation, Analysis, Competitive Analysis, Business Development, Project Management, APQP, PPAP, RFQ, SOP, SOR, CRM, Sales Engineer, Account Manager, General Manager, Management, Customer Service, Manufacturing, Process Improvement, Automotive, Purchasing, Supply Chain, Claims Management, Sales
Education
Wayne State University 1997 — 1999
MBA, General Management
Grand Valley State University 1990 — 1992
BBA, Marketing
University of Pittsburgh 1988 — 1989
Pursued Associate Degree, Engineering
Sedgwick April 2015 - Present
Sedgwick April 2013 - Present
Sedgwick CMS September 2009 - Present
Skills
Risk Management, Risk Analytics, Account Executives, Property & Casualty..., Return to Work Programs, Disability Claims..., Medical Case Management, Claims Management, Workers Compensation, Claim, Casualty, Casualty Insurance, Claim Investigation, Commercial Insurance, Employee Benefits, Healthcare, Insurance, Legal Liability, Liability, Litigation Management, Management
Education
Georgia Perimeter College
Sedgwick August 2015 - Present
Sedgwick April 2014 - July 2015
Sedgwick December 2010 - April 2014
Sedgwick CMS October 2008 - May 2010
CCMSI June 2007 - July 2008
Sedgwick CMS June 2004 - June 2007
Schwartz Brothers Insurance Agency May 2003 - June 2004
American Society of Interior Designers March 2002 - April 2003
IIDA March 2001 - February 2002
Mesirow Financial September 1998 - February 2001
Skills
Liability, Legal Liability, Litigation Management, Time Management, Successful Negotiation, Medicare/Medicaid..., Customer Oriented, Team Building, Client Expectations..., Municipal Law, Property & Casualty..., Claims Management, Claim Investigation, Claims Handling, Claims Resolution, Customer Service, GTD, Microsoft Office, AIC, Windows, Mac, Commercial Insurance, Claim, Insurance, Product Liability, Liability Analysis, Casualty, Public Liability, Subrogation, Property Damage, Property Claims, Investigation, Excess, Casualty Claims, Commercial Lines, Legal Writing, Professional Liability, Dispute Resolution, Claims Investigations, Personal Injury, Litigation, Adjusters, General Insurance, Casualty Insurance
Education
St. Ignatius College Prep 1994 — 1998
H.S. Diploma
International Academy of Design and Technology-Chicago 1998 — 2007
BFA, Interior Design
Childkind, Inc. January 2014 - Present
Pharmacy Home Delivery January 2012 - June 2013
Sedgwick CMS 2006 - 2011
Sedgwick CMS 2006 - 2011
Skills
Case Managment, Managed Care, Medicaid, Crisis Intervention, Healthcare, HIPAA, Workers Compensation, Mental Health, Patient Advocacy, Conflict Resolution, Data Entry, Medical Billing, Insurance, Software Documentation, Outlook, Customer Service, Training, Case Management
Education
Argosy University Atlanta 2012 — 2014
M.A. Community Mental Health Counseling, Mental Health Counseling/Counselor
Georgia Southern University 2001 — 2006
Bachelor of Science (B.S.), Public Relations & Crisis Communication
Sedgwick, Inc. December 2011 - Present
Sedgwick CMS May 2010 - December 2011
Specialty Risk Services, LLC July 2007 - April 2010
Specialty Risk Services 2005 - 2007
Specialty Risk Services 2004 - 2005
Specialty Risk Services 2001 - 2004
Fremont Compensation 1994 - 2001
Fremont Compensation 1994 - 2001
Fremont Compensation 1994 - 2001
Skills
Property & Casualty..., Claims Management, Workers Compensation, Claim, Workers' Compensation..., Legal Liability, Risk Management, Commercial Insurance, Claim Investigation, Subrogation, Insurance, Account Management, Casualty, General Insurance, Liability, Professional Liability
Education
Illinois State University 1990 — 1994
BS, Finance, Insurance
H-E Parts International October 2010 - Present
Sedgwick CMS April 2009 - September 2010
Skills
Salesforce.com, CRM, Negotiation, Strategic Planning, Business Analysis, Contract Negotiation, Forecasting, Customer Service, Product Development, Account Management, Sales Management, Business Strategy, New Business Development, Business Planning, Sales Operations, Integration
Education
Georgia State University - J. Mack Robinson College of Business 2004 — 2006
B.A., Marketing
The University of Georgia 1999 — 2003
Tave Risk Management December 2014 - Present
Sedgwick November 2012 - November 2014
Sedgwick CMS December 2010 - November 2012
Sedgwick CMS October 2007 - December 2010
Gallagher Bassett 2006 - 2007
GENEX Services, Inc. September 2005 - November 2006
Gallagher Bassett November 2003 - September 2005
CNA Insurance August 2001 - November 2003
USSIC/HCC 2000 - 2001
Liberty Mutual Insurance 1999 - 2000
Skills
Workers Compensation, Risk Management, Training, Performance Management, Claim, Human Resources, Policy, Claims Management, Leadership, Liability, Insurance, Property & Casualty..., Management, Program Management, Analysis, Commercial Insurance, Software Documentation, Legal Liability, Financial Risk, Casualty, Subrogation, Disability Insurance, Claim Investigation, Liability Analysis, Workers' Compensation..., Litigation Management
Education
Illinois State University 1987 — 1992
Kenwood Academy 1983 — 1987
Palladino Insurance Agency November 2012 - Present
N/A September 2012 - October 2012
Street One Financial October 2011 - December 2011
ClickBank November 2007 - September 2011
Sedgwick CMS January 2011 - March 2011
CompServices, Inc. September 2010 - November 2010
Liberty Mutual Insurance May 1994 - October 2007
Skills
Workers Compensation, Claim, Property & Casualty..., Insurance, Risk Management, Claims Management, Commercial Insurance, Subrogation, General Insurance, Disability Insurance, Health Insurance, Casualty, Claims Resolution, Professional Liability, Commercial Lines, Brokers, Management, Life Insurance, Employment Practices..., Training, Liability Analysis, Accident, Workers' Compensation..., Claim Investigation, Umbrella Insurance, Customer Service, Policy, Call Centers, Indemnity, Medicare, Inland Marine, Small Business, Risk Assessment, Property Damage, Process Improvement, Account Management, Licensed Property &..., Captives, Claims Handling, Sales, Fixed Annuities, Term Life Insurance, Fraud, Adjustments, Homeowners
Education
Test Teachers Online 2014 — 2014
Life, Accident, Health & Fixed Annuities
Kaplan University 2012 — 2012
Property & Casualty License, Insurance
Insurance Institutes of America 2009 — 2011
ARM 54, Insurance
Insurance Institutes of America 2005 — 2007
AIC, Insurance
Penn State University 1989 — 1993
BA, Speech Communication; Minor: Business
Teastteachers Online
Life; Accident, Health & Fixed Annuities, PA Life, Accident & Health Insurance
MetLife May 2014 - Present
Sedgwick CMS June 2011 - May 2014
The Hartford December 2006 - June 2011
The Hartford November 2000 - December 2006
Skills
Account Management, Claim, Claims Management, Insurance, Leadership, Management, Marketing, Property, Training, Vendor Management, Workers Compensation, Brokers
Education
Keene State College 1995 — 1999
Bachelor's degree, Business Management
Sedgwick CMS March 2010 - Present
Century Federal Credit Union 2007 - 2009
National Geographic Society April 2006 - July 2007
Fidelity National Field Services 2003 - 2005
Skills
Employee Relations, Leadership Development, Recruiting, Change Management, Benefits Negotiation, Training, Temporary Placement, Human Resources, Personnel Management, Employee Benefits, Deferred Compensation, New Hire Orientations, HRIS, Benefits Administration, Onboarding, Management
Education
Kent State University
BA, Sociology
Kent State University
Gallagher Bassett Services, Inc. February 2014 - Present
Sedgwick CMS June 2011 - January 2012
Cambridge Integrated Services Group, Inc. August 2007 - May 2011
GAB Robins August 2002 - August 2007
ManagedComp, Inc. September 1989 - May 2002
Liberty Mutual Insurance 1978 - 1982
Skills
Property & Casualty..., Claim, Claims Management, Operations Management, Casualty, Legal Liability, Workers Compensation, Liability, Risk Management, Subrogation, Commercial Lines, Claim Investigation, Professional Liability, Liability Analysis, Commercial Insurance, Litigation Management, Claims Handling, Reinsurance, Underwriting, General Insurance, Excess
Education
Greenfield Community College 1976 — 1978
Associate of Science (A.S.), Business, Management, Marketing, and Related Support Services
Amazon March 2015 - Present
eightCloud May 2014 - March 2015
Vertafore October 2012 - April 2014
Jeld-Wen September 2011 - September 2012
Jeld-Wen March 2011 - September 2011
Jeld-Wen July 2002 - February 2011
Sedgwick CMS 1999 - June 2002
WANGS’ INTERNATIONAL Inc June 1999 - September 1999
GAF Materials Corporation April 1998 - May 1999
Solace Technologies February 1997 - October 1997
Skills
Salesforce.com CRM, Software Project..., Project Management, Agile Project Management, Client Interfacing, Client Communications, PMP, Manufacturing, Progress 4GL, ERP Software, Microsoft SharePoint..., Business Analysis, Business Process..., Windows 7, Outlook 2010, Microsoft Excel, Microsoft Visio, Workflow Approval, Salesforce.com Workflow..., Stakeholder Management, Outlook, Salesforce.com, CRM, Visio, SharePoint, Process Improvement, Analysis, Business Process, MS Project, Team Leadership, SDLC, Software Development, Software Documentation, Enterprise Software, Program Management, Customer Oriented, Integration, Cloud Computing
Education
BS from Orissa Engineering College 1990 — 1994
Bachelor of Science (BS), Computer Science and Engg.
Kendriya Vidyalaya 1979 — 1989
Robert Half January 2015 - Present
Quality Assurance Home Health November 2013 - April 2015
Westwood College August 2011 - December 2013
CORESTAFF Services June 2011 - October 2012
Sedgwick CMS April 2008 - December 2009
CORESTAFF Services August 2004 - January 2008
ADVANCED RESOURCES August 2004 - January 2008
Loftus & O'Meara Staffing August 2004 - January 2008
English Time March 2001 - June 2004
Skills
Computer Literate, Teamwork, Data Entry, Microsoft Office, Outlook, PowerPoint, Word, Excel, Administration, Problem Solving, Scheduling, Team Building, Documentation, Visio, Social Networking, Database Administration, Windows, Event Management, Inventory Management, Editing, English, Databases, Customer Service, Access, Human Resources, Microsoft Excel, Process Scheduler, System Administration, Software Documentation, Management, Microsoft Word, Time Management, Troubleshooting, Computer Hardware, Project Management, Networking, Team Leadership, Cisco Technologies, Windows Server, Leadership, Analysis, Network Security, Cisco IOS, Recruiting, OS X, Interviews
Education
Keller Graduate School of Management of DeVry University 2014 — 2016
Master’s Degree, Information Technology with a Minor in Database Administration and Management
Westwood College 2011 — 2013
B.A., Network Management, 3.4
Illinois Institute of Technology 2010 — 2010
Master Certificate, Telecommunication Technology, 4.0
Harold Washington College 2008 — 2009
AS, English major; Liberal Arts, 3.2
British Council, Besiktas 2002 — 2002
CELTA Certification, English as a Second Language
Hy-Vee July 2012 - Present
Anderson Food Shop December 2009 - August 2012
Sedgwick CMS September 2008 - September 2009
Skills
Customer Satisfaction, Customer Service, Data Entry, Outlook, Telephone Skills, Microsoft Office, Insurance, Microsoft Excel, Microsoft Word, Time Management, Claim, Customer Experience, PowerPoint, Customer Retention, Training, Process Improvement
Education
Johnson County Community College 2013 — 2016
Metropolitan Community College 2010 — 2013
Human Relations, Chemical Dependency Counselor
Sedgwick September 2013 - Present
Sedgwick CMS March 2013 - September 2013
Heartland Bank and Trust Company November 2012 - March 2013
Citizens First National Bank August 2011 - November 2012
Kohl's Department Stores June 2011 - September 2011
Macy's May 2010 - June 2011
Eastview Christian Church January 2010 - April 2010
Minooka Summer Camp June 2005 - August 2007
Skills
Microsoft Technologies, Banking, Banking Technologies, Financial Structuring, Financial Transactions, Training, Cash-handling, Computers, Retail, Insurance, Workers Compensation, Workers' Compensation..., Claims Handling, Claims Investigations, Employee Benefits, Claim, Property, Claims Management, Customer Service, Leadership, Legal Liability, Microsoft Excel, Microsoft Office, Microsoft Word
Education
Illinois State University 2006 — 2011
Bachelor of Arts (B.A.), English Studies
Minooka Community High School 2002 — 2006
Sedgwick September 2014 - Present
CCMSI April 2014 - September 2014
Sedgwick September 2013 - April 2014
Sedgwick, Inc. July 2012 - September 2013
State Library of Ohio April 2012 - August 2012
Sedgwick CMS September 2009 - July 2012
Education
Kent State University 2010 — 2012
Masters, Library and Information Sciences
University of Dayton 2005 — 2009
B.A., English, film studies
Cannon & Cochran Management Services/Illinois Municipal League May 2009 - January 2011
CNA Insurance/Insurance Overload Services September 2008 - May 2009
Gallagher Bassett Services July 2007 - June 2008
Sedgwick CMS April 2005 - July 2007
Liberty Mutual Insurance May 1996 - April 2005
Education
Illinois State University 1983 — 1987
Bachelor's Degree, Public Relations
Riverside-Brookfield H.S.
Sedgwick August 1998 - Present
Sedgwick CMS August 1998 - March 2012
Skills
Utilization Management, Managed Care, Case Management, Nursing, Healthcare, Case Managment, Hands-on Training, Technical Training, Public Speaking, Drama, Piano Playing, Disease Management, Utilization Review, Claims Management, Orthopedic, Clinical Research, Training
Education
Immanuel Hospital School of Nursing 1973 — 1976
Registered Nurse, Registered Nursing/Registered Nurse
Grace University 1972 — 1973
Strategic Comp April 2012 - Present
Sedgwick CMS August 2010 - April 2012
Gallagher Bassett Services May 2010 - August 2010
Gallagher Bassett Services January 2008 - May 2010
Gallagher Bassett Services 2007 - 2008
Gallagher Bassett Services 2005 - 2007
AIG 2002 - 2004
Education
Illinois Wesleyan University 1998 — 2002
Bachelors, Business Administration
Illinois Wesleyan University 1998 — 2002
B.S, Business Administration
AmTrust Financial Services, Inc. (AFSI) May 2011 - Present
Gallagher Bassett March 2011 - May 2011
Sedgwick CMS September 2007 - March 2011
ACE USA (ESIS) September 1998 - September 2007
Bally Total Fitness January 1997 - August 1998
Hobbs Group, Inc. December 1995 - December 1996
Marriott International Corp. September 1991 - November 1995
Liberty Mutual Insurance March 1986 - September 1991
Skills
Claims Management, Workers Compensation, Subrogation, Claim, Claim Investigation, Legal Liability, Insurance, Workers' Compensation..., Property & Casualty..., Liability, Risk Management, Commercial Insurance, Casualty, Insurance Law, Claims Handling, Commercial Lines, Litigation Management, General Insurance, Litigation, Brokers, Claims Resolution, Accident, Settlement, Captives, Excess, Investigation, Health Insurance, Professional Liability, Medicare, Claims Investigations, Employee Benefits, Training, CPCU, Public Liability, Managed Care, Surety Bonds, Financial Risk, Reinsurance, Property Damage, Product Liability, Employment Practices..., Underwriting, Liability Analysis, Inland Marine, Umbrella Insurance, D&O, Disability Insurance, Adjustments, Casualty Insurance
Education
Indiana University Bloomington 1981 — 1985
Business Administration
Sedgwick CMS January 2015 - Present
Sedgwick CMS April 2007 - Present
Chick-fil-A of Conyers September 1999 - August 2006
Skills
Claim, Claims Management, Property & Casualty..., Liability, Insurance, Legal Liability, Casualty, Commercial Insurance, Claim Investigation, Commercial Lines, General Insurance
Education
Georgia Southern University - College of Business Administration 2002 — 2006
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
CorVel Corporation February 2012 - Present
Sedgwick CMS February 2011 - February 2012
Specialty Risk Services June 2005 - February 2011
Risk Sciences Group September 2003 - June 2005
Specialty Risk Services February 2001 - August 2003
Specialty Risk Services June 1997 - February 2001
Skills
Claims, RMIS, Outstanding Customer..., Worker's Compensation, National Account..., General Liability, Stewardship, Auto Liability, Workers Compensation, Account Management, Legal Liability, Claim, Customer Service, Claims Management, Liability Analysis, Risk Management, Insurance, Subrogation, Workers' Compensation..., Claim Investigation, Employment Practices..., Property & Casualty..., Commercial Insurance, Casualty, Professional Liability, Health Insurance, Commercial Lines, Liability, Reinsurance, Underwriting, General Insurance, Litigation Management, Claims Resolution, Medicare, Casualty Insurance
Education
Illinois State University 1993 — 1997
Bachelors, Finance
MetLife Real Estate Investors July 2015 - Present
Silver Leaf Commercial Mortgage January 2015 - Present
Berkadia Commercial Mortgage December 2013 - December 2014
ACRE CAPITAL LLC (Former Alliant Capital LLC) October 2012 - December 2013
Sedgwick CMS June 2012 - October 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Teamwork, Public Speaking, Research, Social Media, SQL, HTML, Java, Photoshop, Windows, Access, Financial Analysis, Management
Education
Illinois State University 2008 — 2012
Bachelor of Science (B.S.), Finance and Insurance
Illinois State University 2008 — 2012
Bachelor of Science (BS), Finance and Insurance
Neuqua Valley High School
Love Earth, Love LED 2009 - Present
Rising Sun Energy Center January 2009 - August 2009
Yahoo! May 2007 - November 2008
Accenture December 1999 - December 2006
KPMG February 1998 - August 1998
Sedwick/Marsh & McLennan February 1983 - February 1991
Sedgwick CMS 1983 - 1991
Associated Kellogg/MW Kellogg February 1981 - December 1982
Education
University of Toronto 1983 — 1984
Business/Comparitive religions
University of Alberta 1981 — 1982
Psychology (credits toward MA)
Jadavpur University 1974 — 1976
BLS, Library & Information Sciences
Loreto College, North Bengal University 1971 — 1974
BA, Education, Economics
Loreto Convent, Darjeeling
Sedgwick CMS January 2014 - Present
Atlanta Silverbacks August 2013 - November 2013
Hollister Co. May 2012 - July 2012
Ralph Lauren May 2011 - July 2011
Abercrombie & Fitch May 2008 - July 2008
Skills
Social Networking, Time Management, Research, Qualitative Research, Experience Working with..., Volunteering, Merchandising, Adolescents, Psychology, Retail, PowerPoint, Teamwork, Customer Service, Leadership, Coaching, Data Entry, Associate Development, Merchandise Planning, Event Planning, Recruiting, Microsoft Excel, Microsoft Office, Public Relations, People Skills, Leadership Development, Training, Healthcare, Facebook, Team Building, Ticket Sales, Photography, Critical Thinking, Data Analysis, Blogging, Team Leadership, Nonprofits, Customer Experience, Social Services, Customer Satisfaction, Store Management, Inventory Management, Cashiering, Loss Prevention, Assortment, CPFR, Store Operations, Visual Merchandising, Merchandise, Planograms
Education
Kennesaw State University 2011 — 2013
Bachelor's Degree, Psychology, Alumni
Gainesville State College 2008 — 2011
Associate's degree, general education, Alumni
Broadspire November 2012 - Present
Ochsner Clinic Foundation June 2012 - November 2012
Sedgwick CMS October 2010 - May 2012
The Hartford November 2009 - October 2010
Youth Basketball of America May 2005 - July 2009
Skills
Workers Compensation, Disability Insurance, Employee Benefits, Risk Management, General Insurance, Legal Compliance, People Skills, Analysis, Claim, Coaching, Data Entry, Liability, Management, Claims Management, Customer Service, Health Insurance, Insurance, Microsoft Office, Subrogation
Education
Georgia Southern University 2004 — 2008
Bachelor of Arts, Sociology, Management
iCare Health Solutions December 2013 - Present
HealthPort LLC August 2013 - December 2013
Sedgwick CMS August 2011 - July 2013
Outcomes Health Information Solutions 2009 - 2011
Health Solutions Plus 2006 - 2009
Linnaeus, Inc. 2005 - 2006
The University of Georgia 2003 - 2005
TPG Software 2000 - 2002
Physix, Inc. 1996 - 2000
Skills
T-SQL, Healthcare Information..., Microsoft SQL Server, SQL, Data Analysis, Business Intelligence, Requirements Gathering, Access, Analysis, HIPAA, Insurance, MS Project, Quality Assurance, SDLC, Software Documentation, User Acceptance Testing, Agile Methodologies, Business Analysis, Data Warehousing, Crystal Reports, Enterprise Architecture, Integration, Requirements Analysis, Software Project..., Databases, Oracle, Process Improvement, Program Management, Project Management, Testing, Healthcare, Customer Service
Education
The University of Georgia 2003 — 2005
B.A., Sociology
Houston Community College 1998 — 1999
A.A., Biology
Sedgwick CMS April 2013 - Present
Paid Forum Posting March 2013 - May 2013
ACT November 2010 - April 2013
ACT September 2007 - July 2010
Ubiqus Reporting April 2006 - September 2007
Yellow Cab of Iowa City January 2005 - April 2005
Great River Medical Center December 2002 - September 2003
Vista Bakery Warehouse August 2002 - November 2002
Mercy Hospital Iowa City May 2001 - July 2002
Skills
Higher Education, Public Speaking, Microsoft Office, Editing, Microsoft Word, Microsoft Excel, OpenOffice, Oracle, Google+, Google Docs, Salesforce.com, SharePoint, Filezilla, LotusNotes, HTML code, bb code, Microsoft Word 2010, Microsoft Excel 2010, Microsoft PowerPoint..., Microsoft Office Xp, Windows 7, cascading style sheets, phpBB, PHPNuke, Cisco VoIP, Outlook, Hotmail, Gmail, Yahoo
Education
Kirkwood Community College 1997 — 2000
Surgical Technology Diploma, Surgical Technology/Technologist, 3.85 Accumulative GPA
CareerStep 2005 — 2006
Medical Transcription, Medical Transcription/Transcriptionist, Graduated with High Honors
Sedgwick CMS November 2002 - Present
University of Tennessee September 1992 - October 2002
Growth Technologies, Inc September 1984 - June 1993
Oak Ridge National Laboratory February 1984 - September 1986
Skills
Process Improvement, Vendor Management, Project Management, CISSP, Enterprise Software, Enterprise Architecture, IT Management, Outsourcing, SDLC, Program Management, Security, SQL, Information Security, Leadership, Software Development, Business Analysis
Education
University of Tennessee-Knoxville - College of Business Administration 1977 — 1983
MBA, Operation Research/Management Science
Mercer October 2014 - Present
Sedgwick May 2014 - October 2014
Sedgwick Claims Management Services, Inc March 2012 - May 2014
Sedgwick CMS October 2011 - March 2012
Salisbury Country Club December 2010 - October 2011
Boggs Chung Incorporated September 2009 - April 2011
Clement Communications Inc September 2009 - June 2010
Boggs Chung Incorporated September 2007 - September 2009
Skills
Event Management, Customer Satisfaction, Customer Service, Project Planning, Social Media, Event Planning, Management, Leadership, Program Management, Budgets, Account Management
Education
James Madison University 2003 — 2007
BBA, Hospitality
James Madison University 2003 — 2007
Bachelor, Business Administration; Hospitality and Tourism Management
Ameriplan 2009 - 2010
Ameriplan USA November 2008 - December 2009
AmeriPlan® and The Freedom at Home Team 2008 - December 2009
Sedgwick CMS October 2001 - October 2007
Diet Smart 4 U March 2006 - July 2007
Sedgwick CMS 2002 - 2007
WellStar Health System August 1998 - October 2002
Wellstar Cobb 1998 - 2002
Education
Kennesaw State University 1989 — 1993
BSN, Nursing
Summit Consulting 2011 - Present
Utiliquest, LLC/STS/UTI/Locating, Inc. March 2006 - June 2010
Sedgwick CMS December 2004 - March 2006
Safeco Insurance Companies May 1996 - July 2004
Skills
Operations Management, Insurance, Enterprise Risk..., Analysis, Claim, Claims Management, Leadership, Liability, Management, Process Improvement, Professional Liability, Program Management, Subrogation, Workers Compensation
Education
Huntingdon College 1984 — 1988
Bachelor of Arts, Law, Business
WLC--Tukwila September 2015 - Present
Safeway Company January 2012 - March 2015
Montana State Fund February 2011 - June 2011
Broadspire Insurance Company May 2009 - January 2011
Sedgwick CMS February 2008 - May 2009
Washington State Department of Labor and Industries March 2004 - February 2008
Skills
Claim, Medicare, Mediation, Medical Billing, Disability Insurance, Workers' Compensation..., Management, Time Management, Customer Service, Appeals, Invoicing, Strategic Planning, Claims Management, Hospitals, Workers Compensation, Claim Investigation, Liability, Claims Handling, Litigation Management, Insurance
Education
University of Washington 1990 — 1995
Bachelor of Arts; S, International and U.S. Studies
Tacoma Community College 1982 — 1984
Associate Arts & Science, Nursing
L.H. Bates Vocational Technical School 1980 — 1982
Medical Secretary Certificate, Medical Assistant
Highline Community College 2000 — 2002
Paralegal Plus Certificate, Legal Assistant/Paralegal
University of Alabama at Birmingham 2010 - Present
Sedgwick CMS February 2000 - August 2010
Rollins, Inc. September 1995 - January 2000
Skills
Microsoft Excel, Grant Writing, Public Speaking, Leadership, Project Management, PowerPoint, SharePoint, Health Education, Higher Education, Customer Service, Microsoft Word, Community Outreach, Data Entry, Program Management
Education
Jacksonville State University
Blue Cross & Blue Shield Association March 2008 - Present
Sedgwick CMS August 2002 - January 2008
Unicare September 2000 - August 2002
United Healthcare May 1999 - September 2000
LaPorte Hospital May 1991 - May 1999
Skills
Insurance, Medicare, Medicaid, Customer Service, Managed Care, Health Policy, Health Insurance, Program Management, Healthcare, Strategic Planning, Nonprofits, Data Analysis, Hospitals, Team Building, Disease Management, Employee Relations, Provider Relations, Vendor Management, Policy, Utilization Management, Disability Insurance, Vendor Relationship...
Education
Ivy Tech Community College 1993 — 1995
Certificate in Practical Nursing, Practical Nursing (LPN)
Commonwealth Business College 1986 — 1988
Associate degree, Business Management
Sedgwick CMS June 2005 - Present
Gallagher Bassett Services, Inc. August 2000 - June 2005
Skills
Property & Casualty..., Claims Management, Claim, Customer Service, Insurance, Legal Liability, Casualty Insurance, General Insurance, Commercial Insurance, Team Building, Liability, Subrogation
Education
Illinois State University 1995 — 1999
Bachelor's degree, Criminal Justice and Corrections
Sedgwick CMS September 2011 - Present
State Farm Mutual May 1985 - March 1993
Skills
Litigation, Mediation, Structured Settlements, Arbitration, Subrogation, Claim, Claims Management, Risk Management, Casualty Insurance
Education
Illinois State University 1983 — 1985
Bachelor of Science (BS), Industrial and Organizational Psychology
Sedgwick CMS October 2013 - Present
Snap-on Credit June 2007 - March 2013
College Pro 2002 - 2004
Skills
Customer Service, Credit, Loans, Portfolio Management, Financial Risk, Delinquency Management, Collections, Skip Tracing, Risk Assessment, Credit Analysis, Credit Risk, Loan Servicing, Debt Management, Credit Management, Workers' Compensation..., Risk Management, Insurance, Workers Compensation
Education
Northeastern Illinois University 2010 — 2012
Master of Business Administration (MBA), 3.64/4.00
Illinois State University 2000 — 2004
Marketing, Insurance Studies Track
AmTrust North America June 2015 - Present
Office Depot October 2014 - Present
Sedgwick CMS January 2010 - October 2014
Arthur J. Gallagher and Co. January 2007 - November 2009
Zurich North America April 2001 - February 2007
GMAC Insurance September 1999 - April 2001
Liberty Mutual Insurance January 1993 - September 1999
Skills
Claims Management, Claim, Subrogation, Claim Investigation, Litigation Management, Legal Liability, Casualty, Claims Handling, Property & Casualty..., Liability, Commercial Lines, Workers Compensation, Insurance, Commercial Insurance, Professional Liability, General Insurance, Risk Management, Claims Resolution, Mediation, Process Improvement
Education
Grand Canyon University 2011 — 2013
Bachelors Degree, Business Administration in Entreprenurial Studies
St. Thomas University
Associates Degree, Elementary Education and Teaching
Pro Financial Services, LLC. September 2013 - Present
Illinois Wesleyan University August 2009 - May 2013
Sophia University March 2012 - August 2012
Sedgwick CMS January 2012 - March 2012
Sigma Kappa Sorority January 2011 - December 2011
Merwin and Wakely Galleries January 2009 - December 2011
Illinois Wesleyan Fraternity and Sorority Life July 2010 - October 2011
California Pizza Kitchen April 2008 - January 2011
Skills
Social Networking, PowerPoint, Event Planning, Microsoft Office, Public Speaking, Critical Thinking, Microsoft Word, Social Media, Time Management, Microsoft Excel, Fundraising, Leadership, Customer Service, International Relations, Teaching, Teamwork, Spanish, Research, Organization, Problem Solving, Life, Accident, Health...
Education
Illinois Wesleyan University 2009 — 2013
Bachelor of Arts, International Studies, Asian Studies Focus
Sophia University 2012 — 2012
Community High School 2005 — 2009
Sedgwick February 2015 - Present
Sedgwick March 2013 - Present
Sedgwick CMS August 2010 - March 2013
Forte Conference Center July 2007 - June 2010
Orchard Place August 2004 - July 2007
Skills
Highly Organized, Able To Multi-task, Personable, Management, Sales, Advertising, Time Management, Goal Oriented, Integrity, Business, Result Oriented, Telephone Skills, Accountability, Training, Invoicing, Customer Service, Non-profits
Education
Iowa State University 2000 — 2002
Bachelors, Family and Consumer Sciences
Iowa Western Community College 1998 — 2000
Associates Degree, Human Services
ANTHEM, INC. May 2014 - Present
GEORGIA GWINNETT COLLEGE January 2011 - May 2014
SEDGWICK CMS December 2006 - December 2008
METROPOLITAN LIFE INSURANCE COMPANY January 2002 - January 2005
NORTHERN TRUST RETIREMENT CONSULTING January 2001 - January 2002
UNUMPROVIDENT INSURANCE COMPANY March 1999 - March 2000
GWINNETT CO. DEPT OF FAMILY AND CHILDREN SERVICES (DFCS) January 1996 - January 1999
ARIZONA DEPT OF ECONOMIC SECURITY – FAMILY ASSIST ADM January 1994 - January 1996
ARIZONA DEPT OF ECONOMIC SECURITY – FAMILY ASSIST ADM January 1990 - January 1994
Skills
Customer Service, Microsoft Office, Time Management, Microsoft Excel, Access, Program Management, Research, Outlook, Analytical Abilities, Well-developed..., Extensive knowledge of..., Windows 7, Organizational Structure, PowerPoint, Microsoft Word, Knowledge of FERPA and..., Cross-cultural..., Knowledge of SunGard..., Nonresident Volunteer...
Education
The National Underwriter Company 2014 — 2014
Group Disability Specialist Designation-GBDS, Group Disability Insurance
NAFSA Association of International Educators 2014 — 2014
Certificate of Completion/Six week e-learning course, Introduction to Education Abroad Advising, 95.83%
Georgia Gwinnett College 2006 — 2010
Bachelor of Business Administration, General Business, 3.84 Magna Cum Laude
Georgia Gwinnett College 2010 — 2010
Certificate of Completion, Studies Abroad to Belgium, France and Switzerland
Georgia Perimeter College 1997 — 1999
Associate of Science, Business Administration, Graduated with Honors
PayPal August 2014 - Present
The General® July 2013 - April 2014
PayPal May 2013 - July 2013
QBE North America June 2011 - May 2013
Bank of America February 2010 - June 2011
Bank of America October 2008 - February 2010
Countrywide Insurance Group August 2007 - September 2008
The Hartford Insurance Group May 2006 - August 2007
Sedgwick CMS August 2003 - January 2006
Community Bank December 2001 - August 2003
Skills
Legal Compliance, Standards Compliance, Operational Risk..., Project Management, Product Management, Product Marketing, Consumer Product..., Microsoft Office, Partner Relationship..., Customer Relations, Staff Training, Consultation, Legal Research, Operations Research, Regulatory Requirements, Claims Management, Investigation, Conference Speaking, Insurance, Property & Casualty..., Term Life Insurance, Health Insurance, Commercial Insurance, Workers Compensation, Liability, Legal Liability
Education
University of Phoenix 2006 — 2007
MBA, Business Administration
Indiana University-Southeast 2000 — 2003
BA, Double, French, Spanish
Mesa Community College 1998 — 2000
No Degree, French, Spanish, Math
Ford Schools
The Institutes
AIC, Claims Management
The Institutes
AIS, Insurance Customer Service
The Institutes
ARM, Risk Management
The Institutes
CPCU, Insurance
Sedgwick CMS November 2004 - Present
Delta Air Lines December 1978 - November 2004
Education
Georgia State University 1974 — 1978
Bachelor of Business Administration (BBA), Marketing
Sedgwick CMS May 2012 - Present
The Wendy's Company February 2009 - May 2012
Southern Insurance Underwriters May 2008 - February 2009
Bebe, Inc August 2002 - November 2007
CMT January 2004 - September 2007
Education
Georgia State University
Bachelor of Science, Risk Management and Insurance
QAD November 2014 - Present
Sedgwick CMS July 2010 - November 2014
Ultramain Systems, Inc. May 2004 - July 2010
Spectrum Informatics Inc March 2003 - May 2004
JK Technosoft July 1999 - February 2003
Skills
Agile Methodologies, Project Management, Six Sigma, Requirements Analysis, Strategy, Analytics, PL/SQL, Microsoft Certified..., Rally Scrum Planning...
Education
Georgia Institute of Technology 2011 — 2013
Master of Business Administration (M.B.A.), Business Strategy and Operations, GPA 3.88 / 4.0
Kurukshetra University
Bachelor of Science, Computer Science
Maharishi Dayanand University
Master of Computer Science and Applications, Computer Science
Self June 2014 - Present
Sedgwick CMS July 2011 - May 2014
Luther Manor April 2005 - July 2009
Mendota Lutheran Home August 2004 - March 2005
Skills
ICD-9, Filing, Phone Etiquette, Medical Records, Microsoft Word, Claims Resolution, Microsoft Office
Education
Kaplan University-Davenport Campus 2009 — 2010
Associate of Applied Science in Medical Assisting
Sun Life Financial February 2015 - Present
Medavie Blue Cross January 2012 - January 2015
Assurance Health Management September 2006 - December 2011
Sedgwick CMS 2004 - August 2006
Wausau Insurance - Liberty Mutual Group March 2002 - 2004
Liberty Health - Liberty Mutual Group 1998 - 2001
Education
George Brown College 1991 — 1994
RN Diploma
Mohawk College
Occupational Health Nursing
Munich Re (Group) February 2015 - Present
Sedgwick CMS May 2011 - February 2015
West Georgia Imaging May 2007 - May 2008
Barloworld May 2006 - May 2007
Skills
Marketing, Start-ups, Sales, Visio, SQL, SDLC, Microsoft SQL Server, Business Intelligence, Software Documentation, Business Analysis, SharePoint, Data Warehousing, Process Improvement, Active Directory
Education
Georgia Southern University 2008 — 2011
BS, Information Technology
JPMorgan Chase May 2014 - Present
Sedgwick CMS February 2012 - April 2014
Sedgwick CMS August 2010 - February 2012
Sedgwick CMS September 2008 - July 2010
Sedgwick CMS May 2006 - August 2008
Skills
Workers Compensation, Claims Management, Disability Management, FMLA, Disabilities, Claim, Disability Insurance, Workers' Compensation..., Short Term Disability
Education
Robert Morris College 2011 — 2015
Master's Degree, Information Systems
Iowa State University - College of Business 2001 — 2004
Bachelors, MIS
AIG November 2013 - Present
Sedgwick CMS May 2012 - November 2013
Enterprise Rent-a-Car July 2010 - May 2012
Enterprise Rent-A-Car March 2009 - July 2010
Enterprise Rent-A-Car June 2008 - March 2009
Skills
Excel, Customer Relations, Account Management, Sales Management, Process Improvement, Customer Service, Leadership, New Business Development, Team Building
Education
Georgia State University - J. Mack Robinson College of Business 2014 — 2017
Master of Business Administration, Risk management & Insurance
The Ohio State University 2003 — 2008
BS, Psychology, International Studies
Carnival Cruise Lines October 2014 - March 2015
Insight Global August 2014 - September 2014
Vertice Technologies, LLC July 2014 - July 2014
McKesson Health Solutions August 2013 - June 2014
Znode Inc July 2012 - May 2013
Cardinal Health April 2012 - July 2012
Quantum Health January 2012 - April 2012
Robert Half Technology November 2011 - January 2012
iSYS, LLC a WidePoint Company May 2009 - November 2011
Sedgwick CMS November 2008 - April 2009
Skills
Microsoft SQL Server, .NET, ASP.NET, C#, VB.NET, IIS, Visual Studio, T-SQL, XML, LINQ, Web Services, Visual Basic, Software Development, SQL, jQuery, SSRS, Databases, Web Applications, ETL, Business Process..., CSS, ASP.NET MVC, Requirements Analysis, Data Warehousing, HTML, Agile Methodologies, Team Building, Leadership, Business Intelligence, Crystal Reports, Stored Procedures, SSIS, Informatica, Entity Framework, Tortoise SVN, NUnit, Continuous Integration, TeamCity, TFS, Git, SDLC
Education
Keller Graduate School of Management of DeVry University 2003 — 2004
Master
DeVry University 2000 — 2002
Bachelors
Sedgwick December 2014 - Present
Sedgwick CMS January 2005 - December 2014
Mobiam April 2002 - January 2005
Willistead Group March 2001 - April 2002
Perform Consulting / Red Celsius March 1997 - March 2001
Deloitte Consulting April 1996 - March 1997
Skills
Vendor Management, Enterprise Architecture, Software Project..., Business Intelligence, Data Warehousing, Business Analysis, SDLC, IT Management, Software Development, SharePoint, Enterprise Software, Agile Methodologies, IT Strategy, Visio, PMP, Integration, Data Modeling, Disaster Recovery, PMO, Project Portfolio..., Systems Analysis, Program Management, Requirements Analysis, SOA, Agile Project Management, Requirements Gathering
Education
The University of Western Ontario 1992 — 1996
Doctor of Law (J.D.)
The University of Western Ontario - Richard Ivey School of Business 1992 — 1996
MBA
University of Waterloo 1987 — 1992
Bachelor of Mathematics, Computer Science
Sedgwick Claims Management Services, Inc. June 1992 - Present
Sedgwick CMS June 1992 - Present
Education
Illinois Institute of Technology 2006 — 2010
TKW Images January 2003 - Present
Sedgwick CMS February 2006 - August 2006
State of Florida/ Dept. Financial Services June 1999 - February 2006
Skills
Workers Compensation, Insurance, Photoshop, Microsoft Excel, Disability Management, Claims, Claims Management, Subrogation, professional..., Teaching K-12, Digital Photography, Portrait Photography, Wildlife Photography, Nature Photography, Customer Service
Education
Georgia Insurance Institute 2006 — 2006
CWCP, Worker's Compensation
Georgia College and State University 1990 — 1993
BA, Biology/Spanish
Cisco Systems September 2008 - Present
Fidelity Information Services 2006 - 2008
Sedgwick Claims Management Services, Inc. 2004 - 2008
Sedgwick CMS October 2004 - July 2006
SAIC 2001 - 2004
Ntown Communications 1999 - 2001
University of Tennessee 1990 - 1999
Education
Haslam College of Business at the University of Tennessee 2002 — 2003
University of Tennessee-Knoxville 1986 — 1990
BS, Computer Science
Anthem January 2015 - Present
University Health December 2011 - November 2013
UC Health 2007 - 2013
CorVel Corporation January 2009 - March 2011
Sedgwick CMS May 2005 - January 2008
Skills
Utilization Management, Managed Care, Healthcare, Healthcare Management, Nursing, Medicare, Case Managment, Disease Management, Hospitals, HIPAA, Healthcare Information..., Certified Case Manager, Utilization Review, Medicaid, Healthcare Consulting, Healthcare Industry, Inpatient, Case Management, Home Care, Workers Compensation, Medical Billing, Leadership, Clinical Research, Informatics, Acute Care, Epic Systems, Provider Relations, EMR, Customer Service, Management, Health Insurance, Strategic Planning, Training, EHR, Patient Safety, Patient Advocacy, Quality Improvement, Process Improvement, Medicine, Health Policy
Education
Indiana Wesleyan University 2005 — 2007
MBA, Health Care concentration
Indiana Wesleyan University 2005 — 2007
Master of Business Administration (MBA), Business Administration and Management, General
The Fuse - Cardinal Health August 2015 - Present
Sedgwick November 2012 - Present
Sedgwick CMS July 2007 - November 2012
Ashland July 2000 - July 2007
Skills
Certified Scrum Master..., Management, SDLC, Visio, Requirements Gathering, Business Analysis, Agile Methodologies, Requirements Analysis, Vendor Management, SharePoint, Software Documentation, Process Improvement, SQL, Microsoft SQL Server
Education
Indiana Wesleyan University 2011 — 2013
Master of Business Administration (MBA), Business Administration, Management and Operations
Kent State University 1993 — 1999
Bachelor of Business Administration (B.B.A.), Management Information Systems
Ticknor Atherton & Associates March 2003 - Present
PRC / Northrop Grumman 1999 - 2001
AETEA 1998 - 1999
Sedgwick CMS 1997 - 1999
Allstate 1984 - 1995
Allstate 1984 - 1995
Skills
Estate Planning, Strategic Financial..., Financial Planners, High Net Worth..., Investment Management, Small Business, Wealth Management, Retirement Planning, Asset Management, Portfolio Management, Financial Analysis
Education
Georgetown University 2002 — 2003
Graduate Cert, Financial Planning
Virginia Polytechnic Institute and State University 1979 — 1984
Bachelor of Applied Science (BASc), Finance, General
Sedgwick CMS May 2011 - Present
LGR Telecommunications 2008 - May 2011
Centivia, LLC July 2004 - July 2008
T-Mobile 2004 - July 2008
Centivia / Active Compliance 2004 - 2008
T-Mobile USA 2004 - 2008
LHS January 2000 - February 2004
LHS Communications 2000 - 2004
Telemig (Belo Horizonte, Brazil) October 2002 - July 2003
TIM (Rio de Janeiro, Brazil) December 2002 - December 2002
Skills
Unix Shell Scripting, Oracle, Data Modeling, PL/SQL, SQL, Telecommunications..., SQL Tuning, Unix, Integration, Data Warehousing, Requirements Analysis, Enterprise Architecture, Database Design, Solution Architecture, Software Development, Performance Tuning, Databases
Education
Kennesaw State University 1993 — 1998
Computer Science, Mathematics
Kennesaw State University 1993 — 1998
BS, Computer Science
Hilton Worldwide January 2014 - Present
Wells Fargo April 2013 - September 2013
Hilton Worldwide November 2012 - March 2013
Wells Fargo March 2011 - September 2012
Sedgwick CMS February 2009 - January 2011
Pfizer Inc June 2008 - December 2008
Pillar Technology [Cintas] September 2007 - May 2008
Pillar Technology [Client: Cintas] May 2006 - August 2007
Conch December 2002 - May 2006
Skills
Business Analysis, Agile Methodologies, SDLC, Requirements Gathering, Requirements Analysis, UML, User Acceptance Testing, Software Project..., Business Process, Analysis, Data Warehousing, Software Documentation, Vendor Management
Education
Jawaharlal Nehru Technological University 1998 — 2002
Bachelor of Tech, Engineering
Model Mission High School
Allstate June 2013 - Present
Sedgwick CMS March 2012 - April 2013
Sears Holdings Corporation September 2011 - December 2011
Abbott Laboratories January 2011 - February 2011
CVS Caremark November 2009 - February 2010
Walgreens October 2008 - December 2009
HSBC Card Services October 2006 - June 2008
Saks Incorporated 1998 - 2006
Lockheed Martin December 1991 - September 1995
Skills
Data Analysis, MS Excel Pivot Tables, Reporting & Analysis, Business Analysis, Analysis, Microsoft Excel, Microsoft Office, Retail, Risk Management, Leadership, Vendor Management, Insurance, Project Coordination, Visio, Credit, Management, Call Centers, Training, Change Management, Team Leadership, Strategic Planning, Budgets, Operations Management, Project Management, Business Process..., CRM, Cross-functional Team..., Customer Service, Team Building, Account Management, Performance Management, Financial Analysis, Customer Satisfaction, Program Management, Finance, Strategy, Project Planning, Microsoft Word, Business Development
Education
University of Tennessee-Knoxville - College of Business Administration 1997 — 1999
MBA, Marketing and Management
Tennessee Wesleyan College 1995 — 1997
B.A., Human Resources Management
Sedgwick CMS December 2009 - Present
ServiceMaster September 2009 - December 2010
Harrah's Entertainment 2004 - 2009
Education
Grambling State University 1993 — 1997
Computer Information Systems
Pollard Connection January 2008 - Present
Travelers Insurance 2004 - Present
Joyce Gordon Photography Gallery July 2006 - February 2008
Contra Costa County June 2005 - February 2008
Met Life November 2002 - June 2004
Jefferson Pilot Financial March 2001 - November 2002
Sedgwick CMS 1997 - 2000
Education
Sangamon State University 1992 — 1994
MA, Arts Management
Illinois State University 1987 — 1990
Sedgwick CMS August 2003 - Present
Skills
Management, Program Management, Customer Satisfaction, Customer Retention, Insurance, Property & Casualty..., Health Insurance, Claim, Workers Compensation, Account Management, Disability Insurance, Claims Management, Claim Investigation, Subrogation, Legal Liability
Education
Jacksonville State University 1995 — 2000
Bachelor of Science, Marketing
Sedgwick CMS November 2009 - Present
Acuity Specialty Products June 1992 - January 2008
ZEP, Inc. June 1992 - January 2008
Education
Kennesaw State University
New World Van Lines, Inc 2013 - Present
ALDEN REHABILITATION and HEALTH CARE CENTER SERVICES 2009 - 2013
Sedgwick CMS 2002 - 2008
McKesson Health Solutions 1996 - 2002
Synergon Health System 1987 - 1996
Sears Communications Network 1984 - 1985
Skills
Recruiting, Employee Relations
Education
Keller Graduate School of Management of DeVry University 1990 — 1994
MBA, Business
University of Illinois at Chicago
Bachelor of Science, Business Administration
Konecranes September 2014 - Present
inVentiv Communications March 2012 - September 2014
Sedgwick CMS August 2010 - March 2012
Delve 2011 - 2011
ComPsych May 2009 - August 2010
Lawrence Hall Youth Services October 2007 - May 2009
Halverson Group January 2008 - February 2009
Skills
Employee Benefits, FMLA, Market Research, STD, Not-for-profit, SPSS, Training, Microsoft Excel, Onboarding, Job Analysis, Performance Management, Recruiting, Employee Relations, Benefits Administration, Employee Engagement, PeopleSoft, Leadership Development, HRIS, Organizational..., Deferred Compensation, New Hire Orientations, Payroll
Education
Indiana Wesleyan University 2011 — 2013
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General
The Chicago School of Professional Psychology 2007 — 2009
M.A., Industrial/Organizational Psychology
The Ohio State University 2003 — 2007
B.A., Psychology and African American and African Studies
Sedgwick CMS November 2010 - Present
Universal Casualty Company October 2005 - November 2010
Kingsway America 2005 - November 2010
Greater Heights Academy August 2004 - June 2005
Skills
Microsoft Office, Excel, Insurance, Word, PowerPoint, Claims, Property & Casualty..., General Liability, Legal Liability, Claim, Microsoft Excel, Casualty, Liability Analysis, Subrogation, Claims Management, Liability, Commercial Insurance
Education
John Carroll University 1998 — 2002
B.A., Elementary Education
Sedgwick CMS February 2012 - Present
Republic Indemnity October 2004 - February 2012
Skills
Workers Compensation, Property & Casualty..., Public Speaking, Insurance, Commercial Insurance, Liability, Legal Liability, Casualty, Professional Liability, Claims Management
Education
Loyola Marymount University 1994 — 2015
Bachelor of Arts (BA), Psychology
Gonzaga University 1990 — 1993
Special Education
Sedgwick CMS April 2011 - Present
Cambridge Integrated Services December 2006 - Present
Education
Kent State University 2001 — 2006
Sedgwick CMS Sales AssociateBarry Scott Insurance AgencyFebruary 2006 - November 2006
Sterling Insurance Company May 2004 - May 2005
Education
State University of New York College at Oneonta 2000 — 2002
Bachelors, Enlish
Hudson Valley Community College 1998 — 2000
Associates, Individual Studies
Staff Trak April 2013 - Present
Sedgwick CMS July 2011 - April 2013
FirstMerit Bank November 2008 - January 2012
Robert Half Technology July 2008 - October 2008
T.F. Industries 2006 - 2008
TFI 2005 - 2007
Skills
ASP.NET, IIS, Microsoft SQL Server, C#, Visual Studio, ASP.NET MVC, .NET, SQL, JavaScript, jQuery, HTML, Web Applications, Web Development, CSS, AJAX, Subversion, T-SQL, MVC, ASP.NET AJAX, WCF, jQuery UI, XML, WPF, VB.NET, Database Design, Web Services, LINQ, TFS, ASP, SSIS, VBScript, Databases, Agile Methodologies, Software Development, Systems Analysis, Entity Framework, ADO.NET, Programming, XSLT
Education
Kent State University 2002 — 2006
B.S., Computer Technology
San Diego Padres January 2006 - Present
Sedgwick CMS 2002 - August 2005
Skills
Workers Compensation, Claims Management, Customer Service, Insurance, Claim, Litigation Management, Coaching, Subrogation, Risk Management, Legal Liability, Employee Benefits, Training, Negotiation, Policy, Risk Assessment, Professional Liability, Health Insurance, Benefits Administration, Customer Retention, Leadership, Underwriting, Baseball, Investigation, Claim Investigation, Sports, Ticket Sales, Workers' Compensation..., Sports Management, Personal Injury, Ergonomics, Building Relationships, Liability, General Insurance, Casualty, Commercial Insurance, Property & Casualty..., Reinsurance
Education
Grossmont College 1984 — 1986
Business Administration
CUNA Mutual Group March 2013 - Present
Sedgwick CMS March 2008 - March 2013
Marsh & McLennan Companies, Inc. February 2007 - March 2008
Marsh & McLennan Companies, Inc. August 2005 - February 2007
Education
Graceland University
Sedgwick CMS July 2008 - July 2009
Education
Heald College 1987 — 1989
AAA, accounting
Sedgwick CMS October 2011 - Present
Nationwide Better Health March 2006 - October 2011
Rust Records 2004 - 2005
Skills
Analysis, Business Analysis, Data Analysis, Healthcare, Microsoft Office, Project Management, Budgets, Team Building, Management
Education
Kent State University 1989 — 1994
Business Administration, Marketing
Private English Teacher in Austria March 2012 - Present
Sedgwick CMS September 2008 - March 2010
Cox Radio August 2008 - March 2010
Education
Kennesaw State University 2005 — 2008
Communications
University of West Georgia
Ret February 2013 - Present
Sedgwick March 2012 - February 2013
Sedgwick CMS July 2008 - March 2012
Bostwick Carter & Krier September 2004 - July 2008
Skills
Case Managment, Workers Compensation, Customer Service, Public Speaking, Microsoft Office, Leadership Development, Employee Training, Career Counseling, Microsoft Excel, Microsoft Word, Research, Community Outreach, Resume Writing, Program Development, Teaching, Higher Education, Fundraising, Insurance, Healthcare, Coaching, Case Management
Education
Pacific University 2002 — 2004
MA, Counseling Psychology with an Emphasis in Organizational Behavior
George Fox University 1997 — 2000
BS, Psychology/Sociology
Georgia Department of Transportation November 2013 - Present
Georgia Department of Transportation March 2012 - November 2013
Sedgwick CMS May 2009 - February 2012
Georgia Tech Student Center January 2008 - December 2008
Georgia Department of Transportation May 2007 - August 2008
Skills
Concrete, Microstation, AutoCAD, Engineering, Construction Management, Construction, Management, Microsoft Office, Project Management, Data Analysis, Microsoft Excel, Process Improvement, PowerPoint, Civil Engineering, Analysis, Microsoft Word, Program Management, Access, Project Planning, Structural Analysis
Education
Kennesaw State University - Michael J. Coles College of Business 2010 — 2011
MBA, Business Administration
Georgia Institute of Technology 2004 — 2008
BS, Civil Engineering
Zurich North America June 2012 - March 2015
Firemans Fund Insurance Company October 2005 - June 2012
Sedgwick CMS 2002 - 2005
The Hartford 1999 - 2002
Allstate Insurance March 1994 - May 1998
Skills
Underwriting, Commercial Lines, Professional Liability, Reinsurance, General Insurance, Excess, Property Damage, Employment Practices..., Inland Marine, Risk Management, Claims Resolution, Umbrella Insurance, Health Insurance, Accident, Brokers, Product Liability, Financial Risk, Management, Leadership, Litigation, Executive Management, Personal Injury, Commercial Insurance
Education
Georgia State University
Bachelor’s Degree, Business Administration, Management
Strayer University
Master of Business Administration (M.B.A.), with Honors
Sedgwick CMS November 2012 - Present
Sedgwick CMS January 2012 - November 2012
Sedgwick CMS August 2008 - January 2012
ACS Recoveries November 2005 - August 2008
Skills
Subrogation, Claims Management, Claim Investigation, Claim, Claims Handling, Legal Liability, Liability, Casualty, Claims Resolution, Property & Casualty..., Workers Compensation, Insurance, Commercial Lines, Employee Benefits
Education
Illinois State University 2001 — 2005
Bachelor of Science, Marketing and Insurance
HIG Global May 2013 - Present
HIG Global Inc. April 2011 - May 2013
HIG Global Inc. (Harvey Insurance Group, LLC) March 2008 - April 2011
Sedgwick CMS 2006 - 2008
Skills
Insurance, Sales, Risk Management, Customer Satisfaction, Claims Management, Legal Liability, Property & Casualty..., Claim, Workers Compensation, Commercial Lines, Subrogation, Commercial Insurance, Liability, Liability Analysis, Casualty Insurance
Education
Immaculata University 2007 — 2009
MA, Organizational Leadership
Penn State University 2002 — 2006
BS, Business Pyschology
Bardy Law Office December 2013 - Present
Sedgwick CMS June 2012 - February 2015
Northwestern Mutual 2014 - 2015
Northwestern Mutual 2014 - 2015
Northwestern Mutual 2014 - 2015
Sedgwick Claims Management Services, Inc April 2012 - June 2012
Sedgwick Claims Management Services, Inc June 2008 - April 2012
Sedgwick Claims Management Services, Inc November 2007 - June 2008
AIG Agency Auto 2005 - 2007
Skills
Liability, Litigation Management, Claims Management, Workers Compensation, Estate Planning, Estate Tax Planning, Estate & Gift Taxation, Wills, Trusts, Probate Law, Real Estate Transactions
Education
William Mitchell College of Law 2009 — 2013
Juris Doctor, Law
Gustavus Adolphus College 2001 — 2005
Bachelor of Arts (BA), Business Management
Minnetonka High School
Minnetonka High School
Gallagher Bassett April 2013 - Present
Sedgwick CMS September 2009 - April 2013
Specialty Risk Services November 2007 - September 2009
Niagara Frontier Transportation Authority October 2006 - August 2007
State University of New York at Buffalo January 2006 - May 2007
Skills
Workers Compensation, Insurance, Claim, Claims Management, Subrogation, Risk Management, Customer Service, Litigation Management, Benefits Administration, Human Resources, Leadership, Litigation, Claim Investigation, Microsoft Excel, Outlook, Case Managment, Mediation
Education
Gonzaga University 2008 — 2012
MA, Organizational Leadership, 3.63
State University of New York at Buffalo - School of Management 2004 — 2007
BS, Human Resources
Cherokee High School 2001 — 2004
High school diploma
MTA Bus Company February 2005 - Present
Queens Surface Corporation February 1996 - February 2005
Sedgwick CMS December 1986 - February 1996
Skills
Claims Management, Workers Compensation, Insurance, Risk Management, Casualty, Leadership, Claim, Underwriting, Liability, Management, Negotiation, Commercial Insurance, Property & Casualty..., Legal Liability
Education
Iona College 1980 — 1984
BBA, Finance
Insurance Institute of America
CPCU, Insurance
Sedgwick July 2010 - Present
Sedgwick CMS July 2007 - Present
The Frank Gates Service Company September 1979 - May 2007
Skills
Risk Management, Subrogation, Workers Compensation, Liability Analysis, Claims Management, Employee Benefits, Claim, Legal Liability, Disability Insurance, Managed Care, FMLA, Liability, Litigation Management, Process Improvement, Claim Investigation, Mediation, Healthcare, Claims Resolution, Training, Customer Service, Negotiation, Benefits Administration, Litigation, Investigation
Education
Kent State University 1970 — 1975
BS, General Studies
PMA Management Corp. June 2010 - Present
CorVel Corporation 2009 - 2010
Intercare Insurance Services 2007 - 2009
LCG LewisCo Group 2003 - 2007
Sedgwick CMS 1996 - 2002
Skills
Workers Compensation, Claims Management, D&O, Underwriting, Management, General Insurance, Insurance, Subrogation, Claim, Mediation, Liability, Property & Casualty..., Health Insurance, Legal Liability, Sales, Litigation, Claims Handling, Commercial Lines, Brokers, Commercial Insurance, Professional Liability
Education
Georgia Institute of Technology
BS, Industrial Management
Sedgwick CMS April 2013 - Present
Safeco Insurance September 2012 - October 2012
Sedgwick CMS post acquisition of Specialty Risk Services, LLC March 2011 - February 2012
Specialty Risk Services, LLC April 2002 - March 2011
United Services Automobile Association April 1991 - September 2001
Liberty Mutual Insurance June 1985 - April 1991
Skills
Litigation Management, Claims Management, Insurance, Workers Compensation, Claim, Legal Liability, Casualty, Reinsurance, Commercial Lines, Professional Liability, General Insurance, Claim Investigation, Mediation, Liability, Litigation, Personal Injury
Education
Hartwick College 1980 — 1984
BA, Political Science
Sedgwick CMS September 2010 - Present
Broadspire April 2005 - July 2010
Broadspire April 2005 - July 2010
Crawford & Company January 2005 - July 2010
Broadsprire, a Crawford Company January 2005 - July 2010
Broadsprire, a Crawford Company January 2005 - July 2010
Prarie Stone 2005 - 2010
VeriClaim, Inc (Formerly McLarens Toplis North America, Inc April 2001 - January 2005
VeriClaim April 2001 - January 2005
VeriClaim April 2001 - January 2005
Education
Illinois State University 1995 — 1997
BA, Finance Insurance Law
Illinois State University 1995 — 1997
BS, Double Major Finance and Insurance
Illinois State University
BS, Double Major Finance and Insurance
Commercial Union University
Multiple state
Bachelor of Science (BS)
Weekes & Callaway, Inc. 1997 - Present
Kevin F Donoghue & Associates 1992 - 1997
Sedgwick CMS 1977 - 1992
Skills
Property & Casualty..., Liability, Commercial Insurance, Professional Liability, Insurance, Brokers, Underwriting, Casualty, D&O, Employment Practices..., General Insurance, Commercial Lines, Workers Compensation, Umbrella Insurance, Claim, Directors & Officers...
Education
Kean University 1963 — 1967
BA, History
Thomas jefferson high school 1961 — 1963
Sedgwick October 2007 - Present
Sedgwick CMS November 2006 - September 2007
Accredo - An Express Scripts Company January 2005 - November 2006
Skills
SDLC
Education
Indiana State University 1983 — 1995
B.A., Computer Science
Sedgwick CMS September 2010 - Present
Sedgwick CMS December 2008 - Present
Westfield Group/Westfield Insurance March 2006 - August 2006
Education
Itasca Community College 1978 — 1979
Medical Secretary Certificate, Medical Secretary, No grades
Sedgwick CMS September 2014 - Present
Freedom Pointe January 2010 - Present
Hoff Jewelers April 2006 - August 2008
Education
Hennepin Technical College 2010 — 2012
Medical Administrative Assistant, Medical Office
Metropolitan State University
Bachelor's degree, Individualized Studies
Sedgwick CMS 1989 - Present
Skills
Workers Compensation, Claim, Underwriting, Risk Management, Claims Management, Liability, Subrogation, Liability Analysis, Commercial Insurance, Insurance, Casualty, Professional Liability, Legal Liability, Commercial Lines, Brokers, Mediation, Workers' Compensation..., Risk Analysis, Account Management, Employment Practices..., Customer Service, Customer Retention, Health Insurance
Education
Kent State University
Bachelor, Marketing, Business Management
Intercare Insurance Services August 2012 - Present
Self Employed July 1996 - Present
Sedgwick CMS October 2004 - August 2012
St. Paul Fire & Marine Insurance Company/St. Paul Travelers Companies March 2000 - October 2004
St. Paul Fire and Marine Insurance Company January 1993 - January 1996
Crawford & Company January 1990 - January 1993
Community Re-entry Services of Washington January 1989 - January 1990
Rehabilitation/Pain January 1987 - January 1989
Pocatello Regional Medical Center January 1983 - January 1987
Skills
Professional Liability, Medical Malpractice, Risk Management, Insurance, Midwifery and Birth..., Catastrophic Personal..., Subrogation, Personal Injury, General Liability, Case Managment, Traumatic Brain Injury, Stroke, neurologic disorders, Geriatrics, job injuries, Spinal Cord Injury, Genealogy
Education
California College for Health Sciences 1996 — 2004
MS, Health Services
Professional Career Development Institute
Paralegal Diploma, Civil litigation
Idaho State University 1979 — 1983
B.S.N, Registered Nursing/Registered Nurse
Epsilon January 2014 - Present
Affirmative Insurance March 2013 - December 2013
Sedgwick CMS December 2009 - March 2013
Caesars Entertainment Corporation November 2004 - May 2009
Sprint Publishing & Advertising January 2001 - August 2003
Skills
SDLC, Visio, Systems Analysis, Business Analysis, Data Warehousing, Requirements Gathering, Requirements Analysis, SQL, Microsoft SQL Server, SharePoint, Insurance, Software Documentation, Databases, Oracle, Business Intelligence, Vendor Management, Agile Methodologies, MS Project, Microsoft Project
Education
Webster University 2012 — 2015
Master of Business Administration (M.B.A.)
Grambling State University 1993 — 1997
Bachelor of Science (BS), Computer Information Systems
Sedgwick May 2015 - Present
Sedgwick CMS October 2011 - Present
Time Warner Cable 2010 - 2011
Nationwide Better Health 2008 - 2010
Mac Tools 2004 - 2008
Frontstep, Inc. 2001 - 2003
Shaw Co. 2000 - 2001
Skills
Financial Analysis, Process Improvement, Reconciliation, Excel, Accounting, Forecasting, Analysis, Budgets, Access, Business Analysis, Strategic Planning, Financial Reporting, Pricing
Education
Heidelberg University 1996 — 2000
Bachelor's, Accounting
John Glenn High School 1992 — 1998
Diploma, College Prep
Galaher Settlements & Insurance Services April 1997 - Present
Sedgwick CMS 1997 - Present
Sedwick James of California June 1995 - April 1997
Liberty Mutual Insurance 1977 - 1995
Skills
Claims Management, Casualty, Liability, Workers Compensation, Claims, Insurance, Risk Management, Negotiation, General Liability, Property & Casualty..., Commercial Insurance, Professional Liability, Litigation Management, General Insurance, Insurance Claims, Brokers, Risk, Settlements, Analysis, Risk Mitigation, Risk Assessment, Medicare, Commercial Lines, Adjusting, Claims Administration, Auto Liability, Claim, Workers' Compensation..., Legal Liability, Subrogation, Mediation, Property Damage
Education
Indiana University of Pennsylvania 1972 — 1976
BA, Criminology
OptumInsight September 2011 - Present
Sedgwick CMS July 2010 - February 2011
Valleyfair Family Amusement Park April 2007 - August 2007
Skills
Financial Analysis, Data Entry, Access, Data Analysis, Analysis, Accounting, Microsoft Office, Finance, Invoicing
Education
2008 — 2008
Event Planning, International Business
Minnesota State University, Mankato 2004 — 2008
BS, Management, Business Administration Minor
Sedgwick CMS 2010 - Present
Wachovia, A Wells Fargo Company June 2007 - February 2010
Accredited Home Lenders December 2004 - June 2007
Skills
Customer Service, Insurance, Marketing, Sales, Event Planning, Microsoft Office, Claims Management, Claims Handling, Claims Resolution, Property & Casualty..., Management, Claim, Training, Financial Analysis
Education
Georgia Southern University 1998 — 2004
BS, Marketing
Sedgwick CMS Claims ExaminerCompensation Consultants Inc.February 2011 - Present
Sedgwick CMS 2001 - Present
Sedgwick CMS May 2002 - September 2010
Education
Hocking College
Business Management
Sedgwick CMS Claims Examiner IIISedgwick2003 - 2013
Education
LIU Brooklyn 1997 — 1999
Political Science/Pre-Law
Northern Illinois University 1996 — 1997
Political Science/Pre-Law
Illinois State University 1994 — 1996
Accounting
SEDGWICK CMS July 2012 - Present
New York Life Insurance Company December 2010 - November 2011
MUGEF-CI March 2008 - September 2009
Education
ABOBO UNIVERSITY 2000 — 2005
Bachelor's degree, COMPUTER SCIENCE
Gwinnett Technical College
ORACE PL/SQL
RADIUMSOFT
SQL DBA/DEVELOPER
Sedgwick CMS May 2007 - Present
Skills
Claims Management, Property & Casualty..., Workers Compensation, Liability, Claim, Insurance, Casualty, Legal Liability, Claim Investigation, Professional Liability, Commercial Lines, Liability Analysis, Property Damage, Subrogation, Litigation Management
Education
MidAmerica Nazarene University 2012 — 2014
Working towards Bachelor's degree, Management and Human Relations
Johnson County Community College
Associate of Arts (A.A.)
Zurich North America May 2015 - Present
Philadelphia Insurance Companies October 2013 - May 2015
E.A. Renfroe May 2012 - June 2013
Broadspire May 2007 - May 2012
Sedgwick CMS June 2003 - April 2007
THE KROGER CO November 2000 - May 2003
Skills
Legal Liability, Workers Compensation, Claim, Claims Management, Liability, Subrogation, Claim Investigation, Property, Litigation Management, Liability Analysis, Commercial Insurance, Property Damage, Claims Handling, Insurance, Commercial Lines, Claims Resolution, General Insurance, Adjusters, Claims Investigations, Product Liability, Litigation, Personal Injury, Property Claims, Casualty, Professional Liability, Workers' Compensation..., Casualty Insurance
Education
Georgia Southern University
Georgia Southern University
Norcross High School
York Risk Services Group April 2011 - Present
Sedgwick CMS September 2006 - April 2011
CompManagement, Inc. August 1999 - September 2006
Skills
Workers Compensation, Insurance, Commercial Insurance, Liability, Claims Management, Claim, Legal Liability, Property & Casualty..., Casualty Insurance, Recruiting, Managed Care, Casualty, Professional Liability, Customer Service, Negotiation, Employee Benefits, Risk Management
Education
Ohio Dominican University 1988 — 1992
BS, Mathematics
Heidelberg University
Sedgwick CMS January 2013 - March 2014
InterCoast College July 2010 - August 2012
In Home Senior Services January 2009 - August 2012
Curves April 2007 - April 2012
Skills
Wellness, Wellness Coaching, Fitness, Social Media Marketing, Health Education, Healthcare, Small Business, Social Networking, Holistic Health, Case Management, Social Media, Nutrition, Customer Service, Entrepreneurship, Team Building, Marketing, Coaching
Education
University of Southern Maine 1989 — 1991
Bachelor's Degree, Nursing
Greenville Technical College 1984 — 1986
Associate's Degree, Nursing
Aon Hewitt November 2007 - Present
Sedgwick CMS June 2000 - November 2007
Education
Kaplan University 2000 — 2000
Bachelor of Business Administration (B.B.A.), Business
Parkland College 1978 — 1980
Associate, Business Administration and Management, General
Zurich North America May 2015 - Present
York Risk Services Group May 2013 - March 2015
Sedgwick CMS June 2011 - April 2013
Xchanging/Cambridge November 2009 - June 2011
Gallagher Bassett Services 1996 - 2009
Skills
Workers Compensation, Claims Management, Insurance, Liability, Claim, Property & Casualty..., Commercial Insurance, General Insurance, Workers' Compensation..., Commercial Lines, Legal Liability, Casualty, Reinsurance, Disability Insurance, Subrogation, Claims Handling, Claim Investigation, Brokers, Litigation Management, Health Insurance, Professional Liability, Underwriting
Education
Harper College
Sedgwick CMS January 1998 - Present
Sedgwick CMS Inc January 1998 - Present
General Motors January 1998 - Present
Sedgwick CMS July 2003 - July 2004
Amerisure Insurance Co August 1995 - January 1998
John Hancock Life Insurance Co August 1989 - August 1995
Zamler November 1987 - August 1989
Famous Recipe Inc April 1983 - September 1987
Education
Indiana University South Bend
Indiana University South Bend 1984 — 1986
Paralegal Certificate, Paralegal Studies
University of Dayton 1978 — 1982
Bachelors, Communication
University of Dayton
Bachelor of Science Degree, Communication Arts
State of Michigan Department of Labor
State of West Virginia Non
Sedgwick February 2013 - Present
Sedgwick CMS July 2011 - January 2013
Menards November 2008 - March 2011
Skills
Claims Management, Claims Investigations, Property Claims, Injury Claims, Commercial Liability, Insurance, Liability Analysis
Education
Illinois State University 2005 — 2008
Bachelor of Science, Business Administration
Sedgwick CMS February 2012 - Present
Vanliner Insurance Co January 2008 - December 2010
Vanliner Insurance Co July 2005 - January 2008
Mercy Cancer Care January 2003 - July 2004
St. John's Mercy Medical Center April 2002 - January 2003
Skills
Attention To Detail, Multitasker, Analytical Approach
Education
University of Missouri-Columbia 2004 — 2005
Education
Jefferson College 1995 — 1997
Associate of Applied Science degree, Word Processing & Med Transcription
12/2008 American Educational Institute aeiclaimslaw
Worker's Compensation Claims Law Associate, Claims Law
CCMSI March 2014 - Present
CCMSI Insurancee September 2013 - Present
Dr. Jane McNally, DO, PA April 2013 - Present
Advantedge Healthcare Solutions, Inc August 2009 - March 2011
Wright-Ryan Construction March 2008 - January 2009
Prudential Financial September 2007 - February 2008
Aetna June 2006 - August 2007
Sedgwick CMS June 2004 - October 2005
OneBeacon Insurance February 1994 - May 2004
OneBeacon Insurance January 1994 - January 2004
Skills
Outlook Express, Negotiated settlements..., 26+ years experience in..., For 2 1/2 years handled..., Claims, Insurance, Customer Service, Customer Relations, Microsoft Office, Litigation Management, Workers Compensation, Risk Management, Analysis, Documentation, Problem Solving, Compliance, Subrogation, Property & Casualty..., Claims Management, Workers' Compensation..., Claim
Education
Husson College 2011 — 2014
Associate of Sciencei n Paralegal Studies, Legal Assistant/Paralegal
Husson University 2011 — 2013
Associates Degree as a Paralegal, Research cases, Business Law, Business Ethics, Civilation Litigation, 3.02
Sedgwick CMS August 2010 - Present
Skills
Claims Resolution, Workers' Compensation..., Investigation, Medicare set-aside, Litigation, Negotiation
Education
Keller Graduate School of Management of DeVry University 2011 — 2012
Master, Human Resources
Keller Graduate School of Management of DeVry University 2009 — 2011
Master, Business Administrative
Sedgwick CMS 2011 - Present
Skills
Customer Service, Data Analysis, Editing, Employee Relations, HRIS, Microsoft Excel, Microsoft Office, Microsoft Word, Outlook, Performance Management, Process Improvement, Research, Talent Management, Team Building, Training, Leadership, Organizational..., Job Analysis
Education
Hendrix College 1994 — 1998
Bachelor of Arts (BA), Psychology
Cornerstone Solution Services, Inc. March 2010 - Present
ADG Enterprises, Inc. May 2005 - Present
ADG Enterprises, Inc. May 2005 - Present
Sedgwick CMS January 2003 - April 2005
Skills
Security, Risk Management, Contract Negotiation, New Business Development, Operations Management, Investigation, Background Checks
Education
Dartmouth College - The Tuck School of Business at Dartmouth 2012 — 2013
Business, Management, Marketing, and Related Support Services
Indiana University of Pennsylvania 1991 — 1995
BS, Criminology
Old Dominion University
Tuck School of Business at Dartmouth
Sedgwick CMS December 2011 - Present
Sedgwick CMS 2011 - 2012
Ames Law Office 2001 - 2004
Skills
FMLA, Litigation Management, Litigation, Pleadings, Product Liability, Personal Injury, Medical Malpractice, Workers Compensation, Subrogation, Legal Documents, Claim, Legal Research
Education
University of Wisconsin-Platteville 2011 — 2011
Paralegal Studies, Legal Assistant/Paralegal
Kaplan University-Davenport Campus 1988 — 1989
Legal Secretary/Court Reporting
State Farm June 2013 - Present
Sedgwick CMS October 2010 - Present
Education
Georgia State University - J. Mack Robinson College of Business
Bachelor of Business Administration (B.B.A.), Finance, General
Nova Southeastern University
Master of Business Administration (MBA), Business Administration and Management, General
Humana September 2012 - Present
jenn K photography October 2011 - Present
Sedgwick CMS November 2011 - September 2012
Good Samaritan Hospital December 2004 - October 2011
Education
Good Samaritan College of Nursing & Health Science 2000 — 2002
ASN, Registered Nursing/Registered Nurse
Switzerland County High School
Overstock.com April 2013 - Present
Sedgwick CMS August 2012 - April 2013
First Data Corporation March 2007 - August 2012
First Data Corporation October 1999 - March 2007
Skills
SQL, Unix, .NET, Java, JavaScript, J2EE Web Services, VB.NET, XML, HTML, QTP, Selenium, Toad, Testing, Test Planning, Quality Center, Software Quality..., Databases, Defect Tracking, Test Execution, ETL, Test Automation, Regression Testing, SDLC, VBScript, Manual Testing, User Acceptance Testing, Test Cases, Integration Testing, Requirements Analysis, Functional Testing, Agile Testing, JIRA, Web Testing
Education
ITT Technical Institute-Indianapolis 2007 — 2009
Master of Business Administration (MBA), Business Administration and Management, General
ITT Technical Institute-Cordova 2004 — 2006
Bachelor of Applied Science (BASc), Electrical, Electronics and Communications Engineering
OneBeacon Insurance 2011 - 2013
Sedgwick CMS 2009 - 2011
Education
Glendale Community College 1972 — 1972
Business Administration and Management, General