Sedgwick CMS
Industry: Company
DescriptionHeadquarters: Memphis, Tennessee, United States CEO: David North Founded: 1969 Subsidiaries: Cunningham Lindsey Group Limited, VeriClaim, Inc., Group president: Michael Arbour, Robert Peterson
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Sedgwick CMS Employees
SingerLewak LLP November 2012 - September 2013
US Army August 2008 - October 2012
Sedgwick CMS November 2007 - March 2010
Yeroushalmi & Associates 2004 - 2007
Cal state LA UAS 2003 - 2007
Skills
Employee Relations, Benefits Administration, Employee Benefits, Recruiting, Human Resources, Succession Planning, Performance Management, New Hire Orientations, Organizational..., Conflict Resolution, Employee Training, FMLA, Staff Development
Education
California State University-Los Angeles 2003 — 2007
BS, Social Work
Lamb, Little & Co. August 2015 - Present
Sedgwick December 2013 - Present
The Plexus Groupe December 2012 - December 2013
Intren January 2012 - October 2012
Sedgwick CMS 2006 - 2011
Mercury Insurance 2002 - 2005
Skills
General Liability, Injury, Claims, Casualty, Liability, Commercial Lines, Property Damage, Property & Casualty..., Litigation Management, Litigation, Medicare, Negotiation, Legal Liability, Claim, Workers Compensation, Insurance, Professional Liability, Subrogation, Claims Management, Claim Investigation, Liability Analysis, Commercial Insurance, Mediation, Claims Resolution, Claims Handling, General Insurance, Workers' Compensation..., Underwriting, Employment Practices..., Product Liability, D, Excess, Umbrella Insurance, Insurance Law, Homeowners, Personal Injury, Settlement, Property Claims, Inland Marine, Brokers, Accident, Adjustments, Insurance Adjusting, Captives, Adjusters, Arbitration, Automobile Liability, Disability Insurance, Employment Law, Fraud
Education
Carthage College 1996 — 2000
BA, psychology
Carmel High School 1992 — 1996
General high school
IIGF August 2015 - Present
Acceptance Insurance June 2015 - August 2015
Sedgwick CMS July 2010 - March 2015
B O X Packaging May 2007 - March 2010
Skills
Customer Service, Supervisory Experience, Phone Etiquette, Research, Property Damage, Claim Investigation, Claim, Claims Management, Outlook, Legal Liability, Liability, Interviews, Insurance, Subrogation, Claims Handling, Claims Resolution, Liability Analysis, Claims Investigations, Property, Property Claims, General Insurance, Auto Claims, Product Liability, Medicare, Microsoft Office, Casualty Insurance, Microsoft Word, Microsoft Excel, Customer Satisfaction
Education
College of DuPage
Associate's degree
Bank of America April 2014 - Present
Sedgwick CMS November 2011 - March 2014
Food Lion December 2009 - November 2011
Specialty Risk Services March 2006 - March 2009
ROYAL & SUNALLIANCE April 2002 - March 2006
LIBERTY MUTUAL GROUP January 1998 - January 2002
Skills
Leadership, Negotiation, Claims Management, Project Management, Microsoft Office, Property & Casualty..., Liability, Reporting & Analysis, Insurance, Subrogation, Claim, Risk Management, Client Relations /..., Training, Legal Liability, Claims Handling
Education
Central Piedmont Community College 2009 — 2014
Paralegal Technology
University of North Carolina at Charlotte 1989 — 1993
Bachelor of Arts, Economics
Sedgwick CMS April 2014 - Present
FHM Insurance Company August 2012 - July 2013
State of Indiana May 2009 - March 2012
Skills
Claims Management, Claims Handling, Claims Resolution, Claims Investigations, Operations Management, Network Administration, Underwriting, Workers' Compensation..., Workers Compensation, Property & Casualty..., Casualty Insurance, Risk Management
Education
Capella University 2013 — 2015
Bachelor of Business Administration (B.B.A.), Project Management
Gwinnett Technical College 1999 — 2002
Associate's degree, Network and System Administration/Administrator
Cleveland/Akron Area August 2013 - Present
Sedgwick CMS April 2012 - August 2013
Sedgwick CMS June 1999 - May 2012
Skills
Call Centers, Employee Benefits, Vendor Management, Business Analysis, Leadership, Operations Management, Process Improvement, Claim, Claims Management, Health Insurance, Customer Service, Risk Management, Team Building, Underwriting, Training, Performance Management, Management, Insurance, Analysis, Executive Management, Customer Retention, Business Process..., Workers Compensation, Customer Satisfaction, Banking, CRM, Outsourcing
Education
Cleveland State University
Master of Business Administration (M.B.A.), Finance, General
Cleveland State University
Bachelor of Arts (B.A.), Psychology
Credit Suisse July 2015 - Present
Morgan Stanley May 2014 - June 2015
Federal Reserve Bank of New York May 2011 - March 2014
Federal Reserve Bank of New York May 2010 - May 2011
Aon Risk Services January 2000 - January 2010
Sedgwick CMS January 1999 - January 2001
Skills
Risk Management, Process Improvement, Insurance, Cross-functional Team..., Program Management, Leadership, Project Management, Analytics, Business Intelligence, Business Analysis, Data Analysis, Access, Databases, Visio, Forecasting, Budgets, Requirements Gathering, Microsoft Excel, Financial Risk, Microsoft Office, PowerPoint, Bloomberg, Analysis, Business Development, Business Process...
Education
City University of New York-Hunter College 2001 — 2006
Susan E. Wagner High School 1996 — 2000
St. Rita 1990 — 1996
Hunter College, CUNY
BA, Creative Writing
York, RSG June 2014 - Present
Sedgwick CMS 2010 - June 2014
Skills
Workers Compensation, Subrogation, Claims Management, Claim Investigation, Disability Insurance, Claim, Insurance, Litigation Management
Education
California State University-Sacramento 1987 — 1991
Bachelor's Degree, Business Administration, Management, Minor in Communications
Sedgwick CMS October 2013 - Present
Align Networks November 2010 - October 2013
Duval Eye Center June 2010 - October 2010
Bowden Eye and Associates January 2008 - January 2009
McDonalds Corp January 2001 - January 2004
Skills
Insurance, Outlook, Accounts Receivable, Claim, Financial Statements, Data Entry, Microsoft Excel, QuickBooks, Customer Service, Managed Care, PowerPoint, Microsoft Word, Microsoft Office, Access, Healthcare, Budgets, Medical Terminology
Education
Columbia College 2010 — 2014
Bachelor of Arts (B.A.), Business Admin in international business
sanford-brown 2007 — 2008
Medical Insurance Specialist/Medical Biller
MAA April 2012 - Present
MAA August 2008 - May 2012
Sedgwick CMS April 2007 - August 2008
Sedgwick CMS November 2004 - April 2007
Skills
Microsoft Office, Adobe Acrobat, Adobe Fireworks, Adobe Captivate, Adobe RoboHelp, Articulate Studio..., Microsoft Live Meeting, WebEx, GoToMeeting / Webinar, Audacity, SharePoint, RoboHelp, Captivate, Articulate Studio, User Experience, E-Learning, Live Meeting, Microsoft Publisher, Program Management, Internal Communications, Press Releases, Training, Access Database, Leadership, Project Management
Education
Christian Brothers University 1999 — 2003
B.A. English, Corporate Communications and Management, 3.69
Union University 2007 — 2009
Master of Business Administration (M.B.A.), MBA, 3.92
Harding Academy 1985 — 1999
Macy's May 2013 - Present
Sedgwick CMS May 2008 - April 2013
Urban Outfitters May 2005 - March 2007
Pacific Sunwear October 2003 - March 2005
Skills
Outlook, Microsoft Excel, Microsoft Office, Customer Service, Microsoft Word, Data Entry, Social Media, Claim, Time Management
Education
SAE Institute of Technology- Los Angeles 2010 — 2011
Diploma of Audio Technology, Music
California State University-Northridge 2002 — 2007
Bachelor of Arts (BA), Psychology
Loyola High School
Pacific Compensation Insurance Co May 2009 - June 2014
Sedgwick CMS July 2003 - April 2009
Zurich North America October 2000 - July 2003
Superior National Insurance Co May 1998 - October 2000
Zenith National Insurance Co October 1996 - April 1998
Fremont Compensation Insurance Co June 1991 - October 1996
Traveler's Indemnity Company August 1990 - June 1991
Skills
Workers Compensation, Insurance, Claim, Casualty, Property & Casualty..., Claims Management, Liability, Claim Investigation, Subrogation, Litigation Management, Legal Liability, Leadership, Claims Resolution, Training, Management, Workers' Compensation..., Risk Management, Negotiation, Liability Analysis, Coaching, Claims Handling, Customer Service, Analysis, Insurance Law, Performance Management, Settlement, Medicare, Fraud, Investigation, Auditing, Injury, Strategy, Indemnity, Time Management, Supervisory Skills, Process Improvement, Claims Investigations, Casualty Insurance, Litigation, Team Building, Reinsurance, Strategic Planning
Education
California State University-Northridge
BA, Economics
Vallarta Supermarkets November 2013 - Present
Superior Grocers September 2011 - November 2013
Specialty Risk Services June 2009 - August 2011
Sedgwick CMS September 2002 - June 2009
AIG June 1993 - September 2002
Skills
Claim, Training, Risk Management, Claims Management, Litigation Management, Management, Recruiting, Property & Casualty..., Commercial Insurance, Insurance, Workers Compensation, Casualty, Liability, Budgets, Litigation, Employee Training, Policy, Legal Liability, Human Resources, Financial Risk, Medicare, Casualty Insurance
Education
California State University-Long Beach 1983 — 1987
B.A., Economics
AmTrust Financial Services, Inc. (AFSI) February 2014 - April 2015
Sedgwick December 2012 - January 2014
Sedgwick CMS July 2011 - December 2012
PMA Companies June 2010 - July 2011
AIG June 2008 - June 2010
Skills
Microsoft Office, Risk Management, Negotiation, Mainframe, Windows, Analytical Skills, Microsoft Windows 98, Photoshop, Operating Systems, Banking, Insurance, Claims Management, Customer Service, Strategic Planning, Claim, Liability, Workers Compensation, Employee Benefits, Team Building, Subrogation, Sales, Training, Workers' Compensation..., Claims Handling, Legal Liability, Management, Casualty, Commercial Insurance, Casualty Insurance, Property & Casualty...
Education
Clark Atlanta University 2003 — 2007
Recipient Of: Bachelor of Arts, Public Relations
Boys and Girls High School
Boys and Girls High School
Sedgwick CMS March 2012 - Present
Sedgwick-Factual Photo February 2008 - February 2012
Skills
Workers Compensation, Insurance, Litigation Management, Liability, Claim, Disability Insurance, Claim Investigation, Leadership
Education
Roosevelt University 2010 — 2012
Paralegal Studies Certificate, Paralegal Studies
North Central College 2005 — 2008
Bachelor's, Journalism
College of DuPage 2003 — 2005
CareWorks 2013 - Present
Time Warner Cable November 2012 - November 2013
Sedgwick CMS February 2011 - November 2012
dELiA*s July 2007 - February 2011
CVS Pharmacy August 2004 - July 2007
Alliance Data July 2002 - August 2004
Skills
Claim, Workers Compensation, Claims Management, Customer Service, Outlook, Microsoft Excel, Microsoft Office, Data Entry, Microsoft Word, PowerPoint, Presentations, Employee Training, Time Management, Organization, Incentive Programs, Quality Assurance, Paralegals, Calibration, Call Center..., Call Centers, Data Management, Highly detail oriented, Training, Sales, Coaching, Telephone Skills, Analysis, Merchandising, Critical Thinking, Spreadsheets, File Management, Teamwork, Human Resources, Data Analysis, Customer Experience, Cashiering, Administration, Policy, Troubleshooting
Education
Capital University Law School 2010 — 2010
Master's level certification, Paralegal studies
Otterbein College 2004 — 2008
Bachelor of Arts (B.A.), History
Sedgwick, Inc. October 1999 - Present
Sedgwick CMS October 1999 - May 2012
US Coast Guard Auxiliary 2003 - 2004
US Coast Guard Auxiliary 2003 - 2004
Medical Liability Mutual Insurance Co. 1985 - 1988
Skills
Liability, Claim, Professional Liability, Insurance, Property & Casualty..., Litigation Management, Litigation, Claims Management, Claim Investigation, Liability Analysis, Casualty, Adjusters, Claims Handling, Claims Resolution, Risk Management, Medical Malpractice, Casualty Insurance
Education
City University of New York-Herbert H. Lehman College 1983 — 1984
Certificate, Paralegal Studies
City University of New York City College 1977 — 1982
BA, pre-law/liberal arts
Healthcare Solutions August 2014 - Present
Independent Consultant October 2013 - August 2014
Travelers October 2011 - October 2013
Sedgwick CMS March 2011 - September 2011
The Hartford February 2009 - March 2011
The Hartford February 2008 - February 2009
The Hartford August 2006 - February 2008
Greenwich Associates June 2000 - July 2003
Skills
Insurance, Risk Management, Claims Management, Data Analysis, Financial Analysis, Analysis, Claim, Process Improvement, Business Analysis, Underwriting, Strategic Planning, Program Management, Strategy, Strategic Financial..., Vendor Management, Workers Compensation, Product Development, Organizational Design, Organizational..., Mergers & Acquisitions, Strategic Leadership, Organizational..., Management, Change Management, Analytics, Executive Management, Business Process..., Property, Market Research, Business Strategy, Commercial Insurance, Business Planning, Commercial Lines, Leadership, Competitive Analysis
Education
The University of Connecticut School of Business 2003 — 2005
MBA, Finance, Strategy
Colby College 1995 — 1999
BA, Economics, Finance
Vickie Lynne Photography June 2015 - Present
Sedgwick CMS May 2006 - August 2015
Wal-Mart October 1999 - May 2006
Skills
Advertising, Outlook, Photography, Customer Service, Event Planning, Data Entry, Public Speaking, Public Relations, Social Networking, Facebook, Leadership, Microsoft Word, Microsoft Office, Microsoft Excel, Writing, Word, Telephone Skills, Creative Writing, Speech Writing, Grant Writing, Social Media, Teaching
Education
Clarke College 2009 — 2011
BA, Communications
Northeast Iowa Community College-Peosta 2006 — 2009
AA, Communications
RealPage, Inc. November 2012 - August 2015
Arbor Properties May 2012 - September 2012
Arbor Properties June 2010 - May 2012
Arbor Properties August 2011 - December 2011
Porchlight July 2011 - August 2011
Greater San Marcos Youth Council September 2010 - January 2011
Second Round, LP September 2009 - June 2010
OneStop Business I, LLP February 2008 - August 2009
Sedgwick CMS March 2007 - February 2008
Ekvall & Byrne, LLP June 2006 - February 2007
Skills
Customer Service, Management, Time Management, Microsoft Excel, FMLA, Microsoft Office, QuickBooks, TAA, Customer Satisfaction, Salesforce.com, Software Documentation, Sales, Cold Calling, Marketing, Communication, Organization, Outlook, Training, Account Management, Leadership, Propertyware, Early Childhood..., Working With Children, Child Development
Education
Texas State University-San Marcos 2009 — 2011
Bachelor of Science, Applied Sociology
Collin County Community College
Associate of Arts, General Studies
Hayashi Telempu (HTNA) August 2015 - Present
Advanced Educational Staffing November 2012 - Present
Spectrum Human Services February 2011 - November 2012
Sedgwick CMS March 2006 - April 2009
Sedgwick CMS March 2005 - March 2006
MetLife Financial Services 2001 - 2004
Skills
General Liability, Benefits Administration, Benefits Design, Team Building, Employee Development..., Short Term Disability, FMLA, Workers Compensation, HRIS, HR Policies, Employee Engagement, Employment Law, Grievance Resolution, Performance Management, Organizational..., Training, New Hire Orientations, Employee Benefits, Employee Relations, Grievances, Disabilities, Legal Liability, Human Resources, Workforce Planning, Interviews, Personnel Management, Recruiting, Hiring, Onboarding, Management, Technical Recruiting, Resume Writing, Talent Acquisition, Career Development, Talent Management, Conflict Resolution, Applicant Tracking..., Temporary Placement, College Recruiting, Payroll, Employee Training, Labor Relations, Succession Planning, Networking, LinkedIn
Education
Central Michigan University
Master of Science (M.S.), Human Resources Administration
University of Phoenix
Business Administration, Human Resource Managment
Sedgwick September 2013 - Present
Sedgwick CMS May 2012 - Present
Skills
Customer Service, Microsoft Office, Six Sigma, Troubleshooting, Web Site Production, Claim, E-business, Workers Compensation, Analysis, Process Improvement, Microsoft Excel
Education
Coastal Carolina University 1992 — 1996
Bachelor of Science, Psychology
University of Cincinnati 1990 — 1992
Sedgwick CMS September 2009 - Present
Habitat for Humanity, Stanislaus County May 2009 - September 2009
Farmers Insurance February 2007 - October 2008
Skills
Insurance, Claim, Liability, Customer Service, Claims Management, Sales, Microsoft Word, Workers Compensation, General Insurance, Professional Liability, Microsoft Excel, Litigation Management, Claim Investigation, Claims Resolution, Liability Analysis, Claims Handling, Workers' Compensation..., Accident, Policy, Settlement, Legal Liability, Property Damage, Subrogation, Team Building, Analysis
Education
University of Phoenix 2005 — 2007
MBA, Business
California State University-Sacramento 1999 — 2001
BA, Government
Cottingham & Butler May 2013 - Present
Sedgwick CMS November 2012 - May 2013
Gallagher Bassett Services, Inc. October 2001 - December 2011
Gallagher Basset Services, Inc July 1993 - October 2001
Skills
Proficient with..., Solid Mentoring Skills, Utmost Integrity, Contract Review, Lease Agreement Review, Insurance Policy..., General Liability, Liquor Liability, Premises Liability, Product Liability, Auto Liability, Leases, Insurance, Risk Management, Licensing, Casualty, Subrogation, Litigation Management, Excess, Policy Analysis, Commercial Insurance, Claims Administration, Technical Leadership, Claim Investigation, Liability Analysis, Legal Liability, Brokers, Workers' Compensation..., Public Liability, Claim, Underwriting, Claims Management, Mediation, Leadership, Workers Compensation, Property Damage, Professional Liability, Adjusters, Commercial Lines, Claims Handling, Casualty Claims, Claims Resolution, General Insurance, Property Claims, Adjustments, Inland Marine, Liability, Property & Casualty..., Claims Investigations, Umbrella Insurance
Education
Illinois State University 1990 — 1991
BS, Criminal Justice
Illinois State University 1990 — 1991
Bachelor of Science, Criminal Justice
College of DuPage 1985 — 1990
A.S. and AAS, Criminal Justice
Aon Hewitt August 2014 - Present
Merck March 2014 - June 2014
Talent Bridge Staffing October 2013 - January 2014
Solutions Staffing, Inc April 2013 - September 2013
Randstad USA September 2012 - December 2012
Adroit Software Inc. November 2011 - April 2012
Sedgwick CMS June 2011 - October 2011
Integra Staffing, LLC August 2010 - February 2011
Allstate Insurance 2008 - 2009
Carolina Association Management, Inc 2007 - 2008
Skills
Bilingual-Spanish, Languages, Juris, Via One, Outlook, MS word, Excel,..., Timberline, S2K, Accounts Receivable, Data Entry, Telephone, Siebel, Ibbotson, Deposits, Collections, Microsoft Excel, Customer Service, Temporary Placement, Administrative..., Invoicing, PowerPoint, QuickBooks, Time Management, PeopleSoft, System Administration, Recruiting, Customer Satisfaction, Payroll, Performance Management, Talent Acquisition, Employee Benefits, FMLA, Software Documentation, HRIS, Interviews, Internet Recruiting, Sourcing, Employee Relations, Human Resources, Workers Compensation, Resume Writing, Administration, Lotus Notes, Call Centers, Microsoft Office
Education
Central Piedmont Community College 2010 — 2013
N/A, Business Administration
Central Piedmont Community College 2010 — 2012
N/A, Business Administration- Human Resources
Sedgwick CMS May 2012 - Present
ServiceMaster February 2011 - May 2012
Technicolor February 2010 - January 2011
AccuShip January 2007 - July 2009
AutoZone, Inc February 2006 - January 2007
Harrah's Entertainment May 2005 - December 2005
NSA Ltd. 2003 - 2005
ProTech Systems Group February 2003 - June 2003
Apple One Employment April 2001 - November 2002
Telesoft Corporation November 2000 - April 2001
Skills
Business Analysis, Documentation, Requirements Analysis, Quality Assurance, Accounting, Software Documentation, Integration, SDLC, Software Development, Change Management, Databases, Business Intelligence, Visio, Business Process, Testing, Project Management, Analysis, Program Management, Oracle, Management, ERP, Microsoft SQL Server, Data Warehousing, PMO, Training, Business Requirements, Process Improvement
Education
Dale Carnegie Institute 1986 — 1992
Christian Brothers University 1976 — 1981
Bachelor of Science (BS), Business Administration and Management, General
Fontbonne College
Sedgwick CMS H R ManagerN.E.C. Solutions2003 - 2004
Cardinal Health, SPS 1999 - 2002
Wickland Oil 1993 - 1999
Education
Chabot College 1973 — 1976
A.A., Business
Saint Mary's College of California
B.S., Business & Management
Nationwide Insurance September 2013 - Present
Sedgwick CMS June 2009 - September 2013
I.T. Consultants Group 2000 - 2010
FirstMerit Bank 2008 - 2009
Compuware 2000 - 2009
Swagelok 2008 - 2008
Life Line Screening 2006 - 2007
Westfield Group February 2002 - December 2002
Black & Veatch January 1999 - January 2000
Morrison Knudsen 2000 - 2000
Skills
AngularJS, .NET, ASP.NET, C#, ASP.NET MVC, Software Development, SQL, JavaScript, AJAX, Visual Studio, HTML, Web Development, Databases, Microsoft SQL Server, Business Analysis, Database Design, SSRS, IIS, XML, SDLC, Visual Basic, Web Applications, T-SQL, Web Services, Agile Methodologies, WCF, LINQ, TFS, Programming, Visio, jQuery UI, Software Development..., VB.NET, SOA, Self-motivated Team..., jQuery, MVC, WFC, Razor, Rapid Alignment, SSIS, Entity Framework, Tortoise SVN
Education
Cleveland State University 1996 — 1996
Computer Information Science & Management, Computer Information Science, Management
Southern Illinois University, Edwardsville 1993 — 1995
Computer Information Science, Management & Electrical Engineering
Dupaco Community Credit Union February 2014 - Present
Hy Vee September 2007 - Present
Sedgwick CMS August 2011 - October 2012
Skills
Problem Solving, Teamwork, Communication, Public Relations, Customer Service, Money, Catering, Cash Handling, Microsoft Excel, Microsoft Word, Data Entry, PowerPoint
Education
Clarke College 2011 — 2015
Bachelor of Business Administration (B.B.A.), Major: Business Administration with emphasis in Finance and Management
University of Dubuque 2009 — 2010
Business Administration and Management, General
Sedgwick CMS May 2013 - October 2014
Securitas Security Services USA, Inc. 2006 - 2011
Skills
Employee Relations, Human Resources, Recruiting, Workers Compensation, Employee Benefits, Employee Training, Talent Management, Benefits Administration, Employment Law, Standards Compliance, New Hire Training, Personnel Management, Hiring, EEO, Administrative Work, Staff Development, Auditing, HRIS, Performance Management, Leadership Development, Team Leadership, Strategic HR, Organizational..., Business Development, Workforce Development, HR Policy Formulation, Team Building
Education
Colorado State University 2001 — 2004
Bachelor's degree, Psychology
CBIZ MHM (Memphis) July 2015 - Present
CBIZ MHM (Memphis) July 2014 - Present
CBIZ MHM (Memphis) January 2014 - June 2014
Christian Brothers University November 2012 - December 2013
UZ Engineered Products April 2012 - August 2012
Sedgwick CMS February 2010 - April 2012
San Filippo Del Mela Basket June 2009 - January 2010
Skills
Microsoft Office, Sales Presentations, Marketing Strategy, Direct Sales, External Audit, Financial Audits, Financial Accounting, Project Coordination, Presentation Development, Great Motivator, Supervisory Skills, Protocol Implementation
Education
Christian Brothers University 2013 — 2014
Master's degree, Accounting
Christian Brothers University 2005 — 2009
Bachelor of Business Administration (B.B.A.), Marketing
Providence Baptist Church July 2010 - Present
Sedgwick CMS January 2004 - Present
Providence Baptist Church October 2005 - July 2010
Alamo Local Market January 1998 - March 2003
Skills
Training, Management, Leadership, Customer Service, Team Building, Microsoft Office, Process Improvement, Insurance, Event Planning, Public Speaking
Education
Indiana Wesleyan University
Master's of Business Administration, Management
Cleveland State University
Bachelor's of Business Administration, Operations Management
H&R Block Services, Inc
Taxation
Sedgwick CMS June 2001 - Present
Skills
Insurance, Workers Compensation, Property & Casualty..., Liability, Claim, Claims Management, Casualty, Commercial Insurance, Litigation Management, Subrogation, Legal Liability, Workers' Compensation..., Commercial Lines, Professional Liability, Liability Analysis, Claim Investigation
Education
California State University-Northridge 1985 — 1990
Rackspace, the #1 managed cloud company June 2015 - Present
Rackspace, the #1 managed cloud company August 2012 - Present
FedEx Services June 2011 - July 2012
Sedgwick CMS March 2011 - June 2011
Medco May 2010 - March 2011
Merck (Formerly Schering-Plough) July 2009 - February 2010
Self Employed July 2006 - July 2009
UPS Supply Chain Solutions July 2006 - October 2006
Procter & Gamble January 2002 - November 2005
Hnedak Bobo Group, Inc. March 2001 - September 2001
Skills
Agile Methodologies, Agile Project Management, Scrum, Business Process, Management, Project Management, Process Improvement, Leadership, SDLC, Project Planning, Sprint Planning, Software Project..., Vendor Management, Business Analysis, Forecasting, Metrics, Six Sigma, CRM, Cross-functional Team..., PMP, Requirements Analysis, Business Analytics, Business Process..., Business Intelligence, Strategy, Market Research, Business Planning, Strategic Planning, Trend Analysis, Project Portfolio..., Rackspace Cloud, Cloud Computing, Category Management
Education
Villanova University 2011 — 2011
Master Certificate, IS/IT Project Management
Saint Leo University 2000 — 2006
BA, Business Administration Management
Christian Brothers University 1992 — 1997
Information Systems / Psychology
RE-Systems Group Americas July 2014 - Present
Genisys Software, Inc. May 2000 - June 2014
Sedgwick CMS January 1998 - May 2000
Sedgwick CMS June 1993 - January 1998
Premier Salons January 1993 - January 1995
Skills
Accounts Receivable, Payroll, Human Resources, Office Management, Analysis, Employee Benefits, Accounting, Process Scheduler, Insurance, Management, Customer Service, Account Management, Microsoft Excel, Strategic Planning, New Business Development, Sales Management, Budgets, Team Building
Education
Cardinal Stritch University 1999 — 2001
BS, Business Adminstration
Minnesota School of Business 1991 — 1993
Associate of Applied Science, Accounting/Business Administration
DaVita Healthcare Partners May 2015 - Present
Sedgwick CMS May 2004 - May 2015
GAB Robins May 1999 - May 2004
Liberty Mutual January 1998 - May 1999
Alexsis April 1992 - December 1998
Florists Mutual Insurance Company 1992 - 1994
Midwest Employers Casualty Company (a W. R. Berkley Company) 1987 - 1991
Travelers Insurance Company 1984 - 1987
APC skills company 1983 - 1984
Skills
Claims Management, Enterprise Risk..., Property & Casualty..., Underwriting, Risk Management, Retail, Reinsurance, Commercial Insurance, Claim, Insurance, Professional Liability, Casualty, Legal Liability, Liability, Commercial Lines, Brokers, Financial Risk, Workers Compensation, Analysis, General Insurance, Casualty Insurance
Education
Columbia College 1977 — 1982
BS, Marketing
Mary Institute Country Day School 1974 — 1977
Diploma, College Prep
Brookhaven Hospital December 2012 - Present
Brookhaven Memorial Hospital Medical Center August 2011 - Present
New York Organ Donor Network June 2010 - August 2011
New York Organ Donor Network July 2002 - June 2010
Sedgwick CMS April 2009 - November 2009
North Shore Plainview Hospital December 2003 - June 2006
Stony Brook University Medical Center September 1995 - June 2002
Skills
Healthcare, Hospitals, Clinical Research, Critical Care, BLS, ACLS, Patient Safety, Inpatient, EMR, Mental Health, Healthcare Information..., Acute Care, Treatment, Pediatrics, ICU, Case Managment, PALS, Medical/Surgical, Adults, Meditech, Emergency Medicine, Cpr Certified, Transplant, Emergency Room, TNCC, Nursing Management, Trauma Nursing, CPOE, Telemetry, IV, Emergency Nursing, Home Care, EHR, NRP, Cardiac Care, Pediatric Nursing, Registered Nurses, Cardiology, Clinical Trials, Quality Improvement, Case Management, Nursing Education, CPR Certified, Medical-Surgical
Education
Chamberlain College of Nursing 2015 — 2017
RN to MSN, Nursing
Phillips Beth Israel School of Nursing 1992 — 1994
Associate of Arts and Sciences (A.A.S.), Registered Nursing/Registered Nurse
St Joseph's College
Medical Audit & Review Solutions August 2015 - Present
Sedgwick CMS December 2011 - August 2015
Sedgwick December 2009 - December 2011
Healthcare Reimbursement Service April 2001 - September 2011
Sedgwick CMS September 2007 - December 2009
Total Back Care Chiropractic, P.T., Pain Management July 2000 - April 2001
Platinum Safety and Claims LLC January 1999 - July 2000
Cantlon Associates January 1997 - January 1999
Frederick Scheib, M.D February 1994 - January 1997
Skills
Medical Coding, Claims Management, Revenue Recovery, Medical Records, Coding Standards, Training, Quality Auditing, Team Building, Dispute Resolution, Leadership, Software Documentation, Negotiation, Subrogation, Employee Benefits, Managed Care, Medical Compliance, Business Writing, Business Communications, Invoicing, HIPAA, Workers' Compensation..., Time Management, Insurance, CPT, Claim Investigation, Claims Resolution, Commercial Insurance, Claim, Medical Billing, ICD-9, ICD-9-CM, HCPCS, DME
Education
University of Phoenix 2010 — 2012
Bachelor of Science (B.S.), Communications
California University of Pennsylvania 1993 — 1996
Associate of Science (AS), Accounting and Finance
Franklin University
Natural Light Fabric Structures April 2014 - Present
Pablo's Mexican Restaurant December 1998 - October 2014
McNearney Funeral Home & Cremation Services June 2013 - March 2014
Sedgwick CMS April 2012 - March 2013
American Family Insurance October 2008 - January 2012
OptumHealth October 2007 - October 2008
Hays Companies January 2007 - October 2007
Medica October 2004 - December 2006
Skills
Insurance, Sales, Customer Service, Marketing, Health Insurance, Advertising, Outlook, Social Media, Management, Direct Sales, Networking, Call Centers, Business Development, Healthcare, Life Insurance, Excel, PowerPoint, Account Management, Building Relationships, Recruiting, Microsoft Excel, Process Improvement, Time Management, Underwriting, Word, Public Speaking, Direct Marketing, Call Center, Project Coordination, Team-oriented, Vendor Relationships, Sales Process, Event Planning, Social Media Marketing, Photoshop, InDesign, Illustrator, Leadership
Education
College of Saint Benedict 1999 — 2003
B.A., Management
Shakopee High school
Boys Scouts of America January 2012 - Present
Sedgwick CMS May 2006 - February 2015
US Navy September 1985 - October 1994
Skills
Customer Service, Insurance, Claims, Telephone Skills, Data Entry, Training, Leadership, Leadership Development, Coaching, Process Improvement, Social Media
Education
Clarke University 2011 — 2016
Master of Business Administration (M.B.A.)
Clarke College 2001 — 2004
Bachelor, Business
Sedgwick CMS August 2015 - Present
York Risk Services Group January 2015 - July 2015
CrossFire Group May 2014 - June 2015
YOH Healthcare Services October 2014 - December 2014
Alegent Creighton Health January 2010 - December 2013
Cone Health May 2008 - October 2009
Capital District Health Authority July 2002 - October 2007
Cone Health June 2001 - June 2002
Western Health Corporation June 2000 - May 2001
Nurses Rx Inc. January 1996 - May 2000
Skills
Nursing, Hospitals, ICU, Medical/Surgical, Phlebotomy, BLS, Inpatient, Critical Care, Acute Care, Telemetry, Immunization, Emergency Room, IV, Medication..., Cpr Certified, Ambulatory, Health Education, Disease Management, EKG, Registered Nurses
Education
Clarkson College 2010 — 2011
Bachelor of Science in Nursing (BSN), Registered Nursing/Registered Nurse, GPA 4.00
Clinical Specialty Institute, Carolina Medical Center, Charlotte, NC 1998 — 1998
Certification in ICU, ICU Course
Western Memorial Regional Hospital School of Nursing 1990 — 1994
Nursing Diploma, Registered Nursing/Registered Nurse
Modern Babies and Children Central Florida May 2015 - Present
The Magic for Less Travel June 2010 - Present
TriStar Hendersonville Medical Center July 2013 - June 2015
ELLIS/Pearson Digital Learning January 2006 - November 2006
Walt Disney World Co. March 1998 - January 2002
Disney Vacation Club March 1996 - March 1998
Walt Disney World Co. August 1995 - March 1996
Sedgwick CMS 1989 - 1991
Skills
Customer Satisfaction, Strategic Planning, Leadership Development, Organizational..., Microsoft Office, Travel Planning, Employee Training, Management, Performance Management, Employee Benefits, Event Planning, Process Improvement, Training, Human Resources, Interviews, Leadership, Tourism, Vacation, Leisure Travel, Travel Management, Disney, Cruises, Resorts
Education
Colorado Technical University 2003 — 2005
Masters of Science, Project Management
Washington State University 1993 — 1995
Bachelor of Arts, English/Business
Aon Risk Solutions March 2015 - Present
Sedgwick CMS March 2007 - March 2015
Skills
Claims Management, Claim, Liability, Property & Casualty..., Insurance, General Insurance, Commercial Insurance, Casualty Insurance, Legal Liability, Workers Compensation, Claim Investigation, Risk Management
Education
Cardinal Stritch University 2002 — 2005
Master of Business Administration (MBA), Business Administration and Management, General
Coverdell May 2015 - Present
GoHealth September 2014 - May 2015
MAXIMUS December 2012 - March 2014
Sedgwick CMS November 2009 - December 2012
Skills
Software Documentation, Project Management, Team Building, Management, Sales
Education
Rasmussen College 2015 — 2016
Bachelor of Science (B.S.), Human Resources & Organizational Leadership
City Colleges of Chicago-Harry S Truman College 2012 — 2014
Associate's degree, General Studies
Sedgwick CMS June 2006 - Present
Safeco Insurance September 2005 - June 2006
Coldwell Banker 2003 - 2005
Skills
Claims Management, Claim, Insurance, Workers Compensation, Health Insurance, Property & Casualty..., Brokers, Medicare, Managed Care, Underwriting, Litigation Management, Account Management, Customer Service, Disease Management, Benefits Administration, Sales
Education
California State University-San Bernardino 2003 — 2005
Bachelor of Arts (B.A.), Business Administration and Management, General
Queens University of Charlotte 2001 — 2002
Under graduate
Sedgwick CMS March 2011 - June 2012
The Hartford Insurance Group December 2001 - March 2011
Skills
Microsoft Word, Microsoft Office, Microsoft Excel, Customer Service, PowerPoint, English, Windows, Research, Outlook, HTML, Administrative..., Software Documentation
Education
Central Piedmont Community College
Sedgwick CMS February 2015 - Present
Sedgwick February 2015 - Present
Ports America November 2014 - February 2015
State Farm Insurance July 2014 - November 2014
Sedgwick April 2012 - July 2013
Schoolcraft College May 2011 - April 2012
Michigan Educational Credit Union January 2008 - March 2010
2005-2007 January 2005 - January 2007
Skills
Deferred Compensation, Employee Benefits, Resume Writing, Data Entry, Career Development, Employee Relations, HR Policies, Outlook, Customer Service, Labor Relations, PowerPoint, Microsoft Office, Human Resources, Management, Time Management, Workers Compensation, Training, Health Insurance, Organizational..., Team Building, Telephone Skills, Payroll, Benefits Administration, FMLA, Microsoft Word, Claim, Recruiting, Policy, Interviews, Analysis, College Recruiting, COBRA
Education
Cleary University 2012 — 2013
Bachelor's degree, Human Resources Management/Personnel Administration, General
Cleary University 2011 — 2011
Associates, Business Administration, Management and Operations, 3.5
Salem High School - 2005 2001 — 2005
Diploma, High School Diplima
Sedgwick CMS July 2006 - Present
Drew Valley Civic Association January 2014 - August 2015
Best Buy October 1998 - June 2003
Skills
Liability, Property & Casualty..., Casualty, Personal Injury, Litigation, Claim, Legal Liability, Insurance, Claims Management, General Insurance, Negotiation, Subrogation, Insurance Law, Product Liability
Education
Calvin College 1998 — 2002
BA, Business
Morgan Park Academy 1994 — 1998
High School Diploma
Ohio Bureau of Workers Compensation June 2013 - Present
Ohio Industrial Commision June 2012 - June 2013
The Ohio State University Medical Center March 2011 - June 2012
Sedgwick CMS December 2008 - January 2012
JPMorgan Chase August 2007 - December 2008
JPMorgan Chase July 2005 - August 2007
Skills
Case Management, Claims Management, Workers Compensation, Financial Operations, ICD-9, HCPCS, CPT, Medical Terminology, OSHA
Education
Central State University
Psychology
Franklin University
Applied Psychology
Loyola University Chicago September 2014 - Present
Pierce and Associates March 2012 - September 2014
Old Republic Credit Services May 2008 - May 2010
Zenith Administrators November 2005 - May 2008
Ketchum Directory Advertising August 2004 - November 2005
Kirkland & Ellis LLP September 2003 - August 2004
Sedgwick CMS December 1999 - September 2003
American Hospital Association December 1999 - September 2003
Skills
Data Entry, Training, Office Management, Project Management, Human Resources, Management, Filing, Fax, Outlook, Customer Service, Insurance, Microsoft Office, Event Planning, Leadership, Microsoft Word, PowerPoint, Microsoft Excel
Education
Chicago State University 1996 — 1999
Bachelors of Arts, Speech Communications
ePM Management Consulting February 2014 - April 2014
Questas Consulting January 2013 - April 2013
Sedgwick CMS July 2012 - November 2012
MedAssets February 2012 - May 2012
Universal American July 2011 - November 2011
Kaiser Permanente September 2008 - July 2011
Questas Consulting January 2000 - January 2008
BROOKS GROUP January 1995 - January 2000
Parkview Community Hospital Medical Center March 1993 - April 1995
Skills
PMP, Process Improvement, MS Project, Six Sigma, PMBOK, Project Planning, Program Management, Business Process..., Visio, PMO, Change Management, Process Engineering, Business Analysis, Team Building, PMI, Cross-functional Team..., Requirements Analysis, Business Process, Management Consulting, Scope Management, Requirements Gathering, Project Delivery, Documentation, Operational Excellence, Process Development, Resource Management, Team Leadership, Mentoring, Lean Initiatives, Lean Healthcare, Staff Planning, Cost Reduction, Training, Vendor Management, Healthcare, Project Portfolio..., IT Strategy, Lean Manufacturing, Business Transformation, Business Process Mapping, Business Process..., Agile Project Management
Education
City University of New York-Brooklyn College
BA, Education / Business
H.J. Harrington International Institute for Quality
Black Belt Lean Six Sigma
PMI
PMP, Project Management
Sarbanes-Oxley Institute
CSOX
G4S Compliance and Investigations August 2009 - October 2013
Sedgwick CMS November 2007 - July 2009
Countrywide Home Loans November 2004 - November 2007
Skills
Microsoft Office, Typing, Investigations, Workers Compensation, Insurance, Compliance, Fraud, Investigation, Private Investigations
Education
California State University-Los Angeles 2008 — 2010
Bachelors, Criminal Justice
Los Angeles Pierce College 2006 — 2008
Associates, Criminal Justice
FluidEdge Consulting June 2013 - Present
Casenet, LLC February 2013 - June 2013
Click4Care August 2008 - February 2013
Healthways 2008 - 2008
Buckeye Community Health Plan 2007 - 2008
Sedgwick CMS 2004 - 2007
Skills
Healthcare Management, Enterprise Software, Analytics, Automation, NCQA, Cms, HIPAA, Workers Compensation, Healthcare Information..., Workflow, Medicare, Medicaid, Commercial Insurance, Business Strategy, Strategic Planning, Healthcare, Managed Care, Integration, Informatics, EMR, Sales Management
Education
Capital University 1990 — 1995
BSN, Nursing
Sedgwick CMS November 2011 - Present
"Freelance Consultant" May 2011 - November 2011
Avizent September 2008 - April 2011
Cambridge Integrated Services January 2003 - April 2008
Ketchum Public Relations September 2000 - May 2002
RadioShack April 1999 - September 2000
M/C/C April 1998 - March 1999
Skills
Salesforce.com..., Kadient (Pragmatech)..., Siebel Upshot CRM..., Microsoft Word, Excel,..., Public Speaking (CCSU,..., General Internet..., Proposal Writing, Salesforce.com, Strategy, Public Relations, Marketing, Project Management, CRM, Event Planning, Marketing Communications, Management
Education
Central Connecticut State University
Bachelor of Arts, Communications and Marketing
Emerson College
Master of Arts, Business Communications and Public Relations
Notre Dame High School (Lawrenceville, NJ)
Microsoft September 2011 - Present
Microsoft January 2011 - October 2011
Cardinal Solutions October 2010 - January 2011
Quick Solutions 2004 - October 2010
Ohio Department of Mental Retardation and Developmental Disabilities 2009 - 2009
Honda of America Mfg., Inc. 2008 - 2008
Century Insurance Group 2008 - 2008
HER Real Living 2008 - 2008
Trans International LLC 2008 - 2008
Sedgwick CMS 2006 - 2008
Education
The Ohio State University 1997 — 1999
Analytical Chemistry
Capital University 1992 — 1996
Chemistry, Physics, Computers
Moscow #1232
The Hartford August 2015 - Present
Sedgwick CMS February 2013 - August 2015
Prodiious LLC May 2005 - August 2012
Kindred Hospital August 2003 - April 2005
Iowa Christian Academy 2000 - 2001
Iowa Christian Academy 2000 - 2001
Skills
Customer Service, Microsoft Office, Microsoft Excel, Financial Analysis, Banking, Risk Management, Strategic Planning, Project Management, Business Analysis, Investments, Management, Microsoft Word, Business Strategy, Change Management, Healthcare, Case Managment, Process Improvement, PowerPoint, Nursing, Financial Modeling, Leadership, Clinical Research, Training, Case Management, Medicare, Insurance, Software Documentation, Social Media, Public Speaking, Healthcare Management, Hospitals
Education
Blodgett Memorial Medical Center School of Nursing 1977 — 1980
Diploma in Nursing, Registered Nursing/Registered Nurse
Calvin College 1977 — 1978
Pre-Nursing Studies
Pella Christian High School 1973 — 1977
College/University Preparatory and Advanced High School/Secondary Diploma Program
J.P Morgan Chase July 2011 - Present
Sedgwick CMS July 2004 - May 2011
Skills
Photoshop, Customer Service
Education
Columbus College of Art & Design 1998 — 2001
Aetna January 2014 - Present
Aetna May 2013 - Present
Sedgwick CMS April 2010 - May 2013
CIGNA Group Insurance April 2004 - June 2010
CIGNA 2004 - June 2010
UnumProvident 1993 - 2004
Unum 1993 - 2004
Skills
Management, Insurance, Workers Compensation, Risk Management, Disability Insurance, Health Insurance, Underwriting, Claim, Process Improvement, Employee Benefits, Managed Care, Leadership, Healthcare, Vendor Management, Strategic Planning, Executive Management, Medicare, Claims Management
Education
Pepperdine University, The George L. Graziadio School of Business and Management 1998 — 2000
Master of Business Administration (M.B.A.)
California State University-Long Beach 1986 — 1990
BA, Organizational and Interpersonal Communication
PeaceHealth January 2014 - Present
PeaceHealth January 2014 - Present
Touchmark at Fairway Village Home Health September 2012 - September 2013
Sedgwick CMS July 2008 - July 2011
The Corvallis Clinic February 1996 - December 2000
Skills
Claims, Claims Management, Insurance Claims, ICD-9, ICD-10, CPT, Microsoft Office, Auditing, Research, Health Insurance, Medical Terminology, Medical Billing, Medical Coding, Medicare, PowerPoint, Healthcare Industry, HIPAA, Insurance, EHR, EMR, Data Entry, Outlook, Epic Systems, Healthcare Information..., Healthcare, Home Care, Medical Compliance, Telephone Skills, Customer Service, Medical Records
Education
Clark College 2011 — 2012
Medical Insurance Coding Specialist/Coder
Linfield College 1983 — 1986
English Language and Literature, General
Sedgwick January 2009 - May 2013
Sedgwick CMS January 2007 - December 2008
Skills
Subrogation, Claim, Claims Management, Workers Compensation, Liability, Legal Liability, Property & Casualty..., Claim Investigation, Insurance, Casualty, Commercial Insurance, Litigation Management, General Insurance, Commercial Lines, Claims Handling, Claims Resolution, Liability Analysis, Professional Liability, Health Insurance, Property Damage, Underwriting, Workers' Compensation..., Reinsurance
Education
Carlow College 1997 — 2001
Social Work
Sedgwick CMS April 2009 - Present
hartford 2000 - 2006
Education
California State University-Sacramento 1992 — 1998
SafeAuto Insurance Company November 2013 - Present
SafeAuto Insurance Company November 2012 - November 2013
Sedgwick CMS May 2012 - November 2012
SafeAuto Insurance Company February 2008 - May 2012
Affinion Group November 2006 - February 2008
Odyssey Consulting January 2005 - August 2006
CDI 2004 - 2004
Sophisticated Systems, Inc. 1996 - 2001
Cardinal Health 1995 - 1996
CompuServe 1992 - 1995
Skills
WCF, TFS, .NET, Microsoft SQL Server, LINQ, C#, SOA, Web Services, Entity Framework, IIS, Application Architecture, Service Orientation, UML, ReSharper, Visual Studio, ASP.NET MVC, Unit Testing, Integration Testing, Unity, NHibernate, SysCache, SpecFlow, Bootstrap, SQL
Education
The Ohio State University
BS-CIS, Computer Science
Capital University
MBA, Business Administration
Feld Entertainment January 2014 - Present
Bealls October 2007 - January 2014
Raytheon Company February 1998 - October 2007
Sedgwick CMS 1996 - 1998
Liberty Mutual Insurance 1989 - 1993
Skills
Risk Management, Risk Management..., Leadership, Insurance, Strategy, Management, Team Building, Strategic Planning, Process Improvement, Program Management, Analysis, Claim, Account Management, Negotiation, Budgets, Change Management, Training, Employee Relations, Recruiting, Policy, Team Leadership, Risk Mitigation, Claims, Mentoring, Budgeting, Vendor Relations
Education
Clark University 1985 — 1989
B.A., Sociology
Florida Retail Masters 2010 — 2010
The Partnership - Boston Fellows 2004 — 2004
Cambride Rindge & Latin School 1981 — 1985
Directors Guild of America March 2015 - Present
Bank of America January 2010 - July 2014
Sedgwick CMS March 2007 - October 2008
WMC Mortgage 2004 - 2007
Skills
Loans, Mortgage Lending, Loan Servicing, Mortgage Banking, Mortgage Servicing, Customer Service, Credit, Banking, Credit Analysis, Residential Mortgages, FHA, Loan Modifications, Funding, Underwriting, Loss Mitigation, Financial Risk, Refinance, Credit Risk, Portfolio Management, Financial Services, Healthcare, Claims Management, Health Insurance, Medical Terminology
Education
California State University-Northridge 1999 — 2006
InVogueBabyGear.com January 2014 - Present
Sedgwick CMS August 2010 - Present
Sedgwick CMS July 2006 - August 2010
Skills
Claims Management, Insurance, Research, Training
Education
California State University-Northridge 1998 — 2000
Sedgwick CMS March 2006 - Present
Gates McDonald August 2002 - March 2006
Fireman's Fund Insurance Company February 1999 - August 2002
Republic Indemnity August 1991 - February 1999
Skills
Process Mangement, PowerPoint, Six Sigma, Time Management, Microsoft Excel, Leadership Development, Employee Engagement, Legal Liability, Claims Management, Claim, Workers Compensation, Insurance, Commercial Insurance, Risk Management, Strategic Planning, Liability, Leadership, Project Planning, Property & Casualty..., Managed Care
Education
California State University-Sacramento 1988 — 1991
Sedgwick CMS 2008 - Present
Skills
Call Centers, Telecommunications, Avaya, Customer Service, Troubleshooting, Testing, Visio, Selling, Team Leadership, Insurance, Co-location, Access, T1, Telephony, Sales, IT Strategy, Requirements Gathering, SQL, Technical Support, Managed Services, Databases, Unified Communications, IT Management, Software Documentation, Oracle, Customer Satisfaction, Process Improvement, VoIP, Vendor Management, Integration, Call Center, Requirements Analysis, Software Project..., Unix, Business Analysis, Account Management, Cisco Technologies, Leadership, VMware, Change Management, Lotus Notes, PL/SQL, Project Management, SDLC, PMP, Team Building, Linux, Strategic Planning, MPLS, Event Planning
Education
Christian Brothers University 1992 — 1995
HB Litigation Conferences October 2007 - February 2009
Philadelphia Insurance Companies October 2001 - October 2002
Sedgwick CMS April 2000 - October 2001
Education
Clarion University of Pennsylvania 1993 — 1997
Sedgwick September 2004 - Present
Sedgwick CMS 2004 - Present
Sedgwick 2004 - Present
Skills
Claim, Liability, Workers Compensation, Subrogation, Legal Liability, Property & Casualty..., Insurance, Claim Investigation, Casualty, Commercial Insurance, General Insurance
Education
Colorado State University 1998 — 2004
Bachelor of Arts (B.A.), Political Science and Government
Injured Workers Pharmacy November 2012 - Present
Sedgwick CMS March 2011 - August 2012
Specialty Risk Services December 2007 - March 2011
Specialty Risk Services April 2001 - December 2007
The Hartford Insurance Group April 1997 - June 2000
Skills
Leadership, CRM, Inspiration, Workers Compensation, Claim, Claims Management, Insurance, Property & Casualty..., Legal Liability, Underwriting, Risk Management, Liability, Long-term Customer...
Education
California State University-Fullerton
BA, MBA
Sedgwick CMS November 2011 - Present
SUPERVALU INC. November 2007 - December 2011
Risk Enterprise Management July 2003 - September 2007
Skills
Claims Management, Claim, Commercial Insurance, Liability, Property & Casualty..., Insurance, Workers Compensation, Risk Management, General Insurance, Legal Liability, Health Insurance, Underwriting, Professional Liability, Litigation Management, Product Liability, Casualty, Subrogation
Education
University of Saint Thomas - School of Business 2002 — 2006
Master of Business Administration (MBA)
Central College
BA, English, Spanish, teaching degree
Sedgwick CMS November 1997 - November 2002
Liberty Mutual Insurance 1995 - 1997
Teledyne Inc. 1989 - 1994
Skills
Insurance, Claims Management, Claim, Workers Compensation, Risk Management, Property & Casualty..., Commercial Insurance, Management, Casualty, Process Improvement, Subrogation, Strategic Planning, Auditing, Customer Service, Team Building, Litigation Management, Investigation, Change Management, Settlement, Disability Insurance, Managed Care, Policy, Employee Benefits, Legal Liability, General Insurance, Liability, Claim Investigation, Excess, Professional Liability, Reinsurance, Underwriting, Commercial Lines, Claims Resolution, Health Insurance, Brokers, Liability Analysis, Executive Management, Medicare, Adjustments, Life Insurance, Enterprise Risk..., Risk Assessment, Utilization Management, Captives, Benefits Administration, Vendor Management, Disease Management, Workers' Compensation..., HIPAA, Fraud
Education
Cleveland State University
Houston Community College
Pohl, Kiser & Aubrey, P.S.C. March 2006 - Present
Woodward, Hobson & Fulton January 1999 - January 2006
Sedgwick CMS June 1997 - January 1999
Education
Louis D. Brandeis School of Law at the University of Louisville 1988 — 1992
Juris Doctor, Law
Centre College 1983 — 1987
Bachelor of Arts, History & Government
Sedgwick CMS February 2008 - Present
Skills
Subrogation, Adjusting, Claims Management
Education
California State University-Long Beach
Bachelor of Science (BS), Communication, General
PCM November 2012 - July 2015
Advance Auto Parts July 2008 - July 2015
car2go LLC\Flawless LLC October 2013 - June 2015
PCM-SARCOM November 2008 - January 2012
Ohio Health/Atrium October 2008 - December 2008
Sedgwick CMS January 2007 - June 2008
Sedgwick CMS July 2003 - June 2008
ITT Technical Institute 2006 - 2008
Skills
Windows 7, Troubleshooting, Active Directory, Servers, Networking, Windows Server, Windows XP, Computer Hardware, Customer Service, Microsoft Office 2007, Operating Systems, Cisco Technologies, Information Technology, Software Installation, Cisco VPN, Technical Support, Help Desk Support, Management, Security, Microsoft Exchange, VPN, HP, Customer Satisfaction, Notary Public, VMware ESX, SharePoint, Data Center, DNS, LAN-WAN, Computer Repair, Network Security, Quality Assurance, Virtualization, System Administration, Windows, Laptops, VMware, Disaster Recovery, OS X, Wireless Networking, Visio, Citrix, Zoom Call Monitoring, System Deployment, Training, MobileIron, Microsoft Office Suite..., Windows 8.1, Cloud Computing, 2010 Sharepoint...
Education
Walden University 2010 — 2018
BS, Interdisciplinary studies with Networking and CIS
ITT Technical Institute 2006 — 2008
AS, Computer Networking Systems, 3.4
Columbus State Community College 2002 — 2004
Associate of Science, Business Management
Sedgwick January 2014 - Present
Sedgwick CMS April 2006 - January 2014
The Frank Gates Service Company April 2002 - April 2006
Skills
Claim, Claims Management, Insurance, Workers Compensation, Subrogation, Claim Investigation, Casualty, Health Insurance
Education
The Evergreen State College 1992 — 1994
Central Washington University 1990 — 1992
Sedgwick CMS May 2010 - Present
Liberty Mutual Agency Markets March 2008 - February 2010
Indiana Insurance Company April 2007 - March 2008
Indiana Insurance Company June 2001 - April 2007
GAB Robins April 1994 - June 2001
GAB Robins April 1989 - April 1994
Skills
Insurance, Workers Compensation, Workers' Compensation..., Subrogation, Employee Benefits, Claim, Disability Insurance, Litigation, Investigation, Claims Handling, Claims Management, Casualty Insurance
Education
College of DuPage
Alternative Risk Management February 2012 - Present
Alternative Risk Management LTD 2012 - 2013
Sedgwick CMS October 2009 - February 2012
Unemployed July 2009 - August 2009
Xchanging / Cambridge Solutions 2008 - 2009
Occupational Risk Management July 2004 - August 2007
CompManagement, Inc. January 2004 - July 2004
ForwardAir Corp. November 2001 - July 2002
Compensation Consultants, Inc. 1989 - 2001
Skills
Claims Management, Workers Compensation, Claims, Insurance, Subrogation, WC claims resolution, Claim, Casualty, Claim Investigation, Claims Handling, Claims Resolution, Health Insurance, Healthcare, Legal Liability, Litigation Management, Property, Workers' Compensation...
Education
Columbus State Community College 1979 — 1980
Not attained, Business Management
Big Walnut High School 1971 — 1975
diploma, Business
Sedgwick CMS 2010 - Present
Skills
Claims Management, Workers Compensation, Claim, Legal Liability, Subrogation, Workers' Compensation..., Insurance, Settlement, Litigation Management, Claim Investigation, Commercial Insurance, Claims Handling, Liability, General Insurance, Excess, Casualty, Reinsurance, Liability Analysis, Professional Liability, Claims Resolution, Property & Casualty..., Risk Management, Fraud, Employee Benefits, Accident, Adjusters, Claims Investigations, Self-insured, Casualty Claims, Insurance Adjusting, Disability Insurance, Indemnity, TPA, Property Claims, Adjustments, Employment Practices..., Property Damage, CPCU, Commercial Lines, Brokers
Education
Citrus College
Sedgwick CMS March 2011 - Present
HINZ CLAIM MANAGEMENT, INC June 2009 - March 2011
CLAUSEN MILLER P.C January 2009 - March 2009
DePauw University August 2005 - May 2006
Education
Loyola University Chicago 2008 — 2009
Certificate, Paralegal Studies
DePauw University 2004 — 2008
B.A., Art History, Classical Civilization
Charles University in Prague 2007 — 2007
Political Science/Art History
DePaul University
Masters, Computer Science
Travelers June 2012 - Present
Argonaut Group December 2010 - March 2012
CLM Magazine 2011 - 2012
AIG September 2005 - November 2010
Sedgwick CMS 2004 - 2005
Frankgates Acclaims August 2001 - August 2003
Skills
Insurance, Management, Claims Management, Legal Liability, Claim, Liability, Casualty, Workers Compensation, Property & Casualty..., Professional Liability, Subrogation, Commercial Insurance, Litigation Management, Excess, Litigation, Claim Investigation, Commercial Lines, Casualty Insurance
Education
California State University-Fullerton, Mihaylo College of Business and Economics 2003 — 2006
MBA, Business Mgmt
University of California, San Diego
Bachelor of Applied Science (B.A.Sc.), Management Information Systems, General
Valley Medical Center Occupational Health September 2011 - Present
Sedgwick CMS December 2009 - June 2011
Broadspire March 2005 - December 2009
Nova Vocational Consultants April 1991 - March 2005
Skills
Case Managment, Workers Compensation, Healthcare, Disability Management, Medical Case Management, Certified Case Manager, Vocational..., Insurance, Case Management, Claims Management, Public Speaking, Social Services, Training, Managed Care, Management, Community Outreach, Rehabilitation, Coaching
Education
City University of Seattle 1995 — 1998
M.Ed., Guidence & Counseling
Pacific Lutheran University 1985 — 1988
Bachelor of Arts, Psychology
Mass Mutual Financial Group November 2006 - Present
CNA 2003 - 2006
Sedgwick CMS 1999 - 2002
Education
California State University-Sacramento 1985 — 1987
B.S., Business Management
University of California, Davis 1981 — 1984
Physiology
EMC Risk Services LLC June 2010 - Present
Grinnell Mutual Reinsurance February 2008 - July 2010
Sedgwick CMS September 2006 - February 2008
Knowledge Learning Corporation December 2004 - September 2006
United Fire & Casualty 2001 - 2003
MCI 1996 - 1997
Parsons Technology 1993 - 1996
Education
Coe College 1997 — 1999
Post BA, Secondary Education
Denver Paralegal Institute 1994 — 1994
certificate, Paralegal Studies
University of Iowa 1989 — 1994
BA, English
Sedgwick October 2013 - Present
QBE Insurance March 2011 - October 2013
QBE Insurance July 2009 - March 2011
AIG March 2008 - April 2009
Sedgwick CMS June 2007 - March 2008
Skills
Legal Liability, Workers Compensation, Professional Liability, Claim Investigation, Liability Analysis, Risk Management, Customer Service, Subrogation, Outlook, Microsoft Excel, Process Improvement, Fraud Claims, Claims Management, Casualty, Commercial Lines, General Liability, Personal Injury, Insurance Coverages, Casualty Insurance, Commercial Insurance
Education
Clarke College 2003 — 2007
BA, Communication
Sedgwick CMS June 1988 - Present
Skills
Litigation Management, Workers Compensation, Liability, Insurance, Commercial Insurance, Legal Liability, Claims Management, Claim, Property & Casualty..., Risk Management, General Insurance, Casualty, Subrogation, Claim Investigation, Professional Liability, Health Insurance, Managed Care, Vendor Management, Employee Benefits, Customer Service
Education
La Habra High School 1974 — 1977
California State University-Fullerton
BA
Chicago Kent College of Law August 2012 - Present
Cook County State's Attorney January 2014 - May 2015
Law Offices Of Chicago Kent, Criminal Defense Clinic September 2013 - January 2014
Illinois Department of Financial and Professional Regulation June 2013 - September 2013
Self Help Web Center October 2012 - June 2013
Southeast Louisiana Legal Services January 2013 - January 2013
The Robison Group April 2012 - June 2012
Sedgwick CMS July 2010 - May 2012
Western Illinois University October 2007 - May 2010
Western Illinois University August 2007 - May 2009
Skills
PowerPoint, Microsoft Word, Microsoft Excel, Document Drafting, Legal Research, Legal Writing, Legal Assistance, Westlaw, Motions, Briefing, Criminal Law, Litigation, Research, Private Investigations, Negotiation
Education
Chicago-Kent College of Law, Illinois Institute of Technology 2012 — 2015
Doctor of Law (J.D.), Criminal Litigation
Western Illinois University 2006 — 2010
BS, Law Enforcement Justice Administration
Disneyland Resort July 2014 - Present
York Risk Services Group October 2011 - July 2014
Sedgwick CMS February 2010 - November 2011
Hadley Racing Products January 2003 - February 2010
Historical Society of Laguna Woods August 2009 - December 2009
Dickinson College January 2009 - May 2009
Dickinson College September 2006 - May 2009
Historical Society of Laguna Woods May 2008 - August 2008
Biblioteca Italiana delle Donne February 2008 - May 2008
Johns Hopkins University July 2007 - August 2007
Skills
Editing, Blogging, Microsoft Office, Event Planning, Management, Research, Microsoft Excel, Workers' Compensation..., Risk Management, RFP Design, Government Proposals, Proposal Writing, Drafting Proposals, Strategic Planning, Project Management, PowerPoint, Proofreading, New Business Development, Business Strategy, Business Development, Public Relations, Data Analysis
Education
Chapman University, The George L. Argyros School of Business and Economics 2014 — 2017
Master of Business Administration (MBA), Marketing
Dickinson College 2005 — 2009
Bachelor of Arts, Medieval and Early Modern Studies major, Art History and Women's Studies minors
Farmers Insurance February 2008 - June 2009
Sedgwick CMS September 2006 - January 2008
Safeco Insurance January 1994 - January 2006
CIGNA Property & Casualty January 1984 - January 1994
Education
Central Washington University
Bachelor of Science, Business Administration
Sedgwick CMS December 2010 - Present
Detroit Public Schools August 2003 - June 2009
Sedgwick CMS August 2001 - November 2002
CNA/Broadspire September 1998 - May 2000
Chubb Insurance March 1995 - September 1998
Chubb Insurance 1995 - 1998
Citizens Insurance Group LLC/Hanover Isurance November 1992 - March 1995
Amerisure Insurance September 1989 - November 1992
Skills
Auditing, Litigation, Operations Management, Workers Compensation, Access, Accounting, Arbitration, Budgets, Call Centers, Casualty, Casualty Insurance, Claim, Claims Handling, Claims Management, Commercial Insurance, Construction, Contract Management, Contract Negotiation, Customer Service, Employee Benefits, Employee Relations, Financial Risk, Fraud, Forecasting, Human Resources, Insurance, Internal Controls, Investigation, Leadership, Leadership Development, Legal Liability, Liability, Litigation Management, Management, Marketing Strategy, Mediation, Mergers, Microsoft Excel, Microsoft Office, Microsoft Word, Negotiation, Outlook, PowerPoint, Process Improvement, Product Liability, Program Management, Project Management, Property, Public Speaking, Recruiting
Education
Central State University 1985 — 1989
B.S. in Finance, Finance & Accounting
U.S. Evaluations, Inc June 2006 - Present
Pool's Paving January 1999 - August 2009
Sedgwick CMS May 2000 - June 2006
Education
Cheonggang Academy
Diploma
Sedgwick April 2012 - Present
Sedgwick CMS January 2011 - April 2012
The Hartford 2006 - 2009
The Hartford 2003 - 2006
The Hartford 2001 - 2003
Reliance Insurance July 1996 - February 2001
Continental Insurance Company/CNA October 1987 - July 1996
Skills
Insurance, Claims Management, Human Resources, Analysis, Claim, Management, Negotiation, Auditing, CRM, Legal Liability, Liability
Education
California State University-Long Beach 1973 — 1977
B.A., Political Science
David Starr Jordan High School
Sedgwick CMS 1999 - December 2014
MedPartners (now CareMark) July 1990 - March 1999
Bonne Bridges Mueller O'Keefe & Nichols 1985 - 1990
Education
Southwestern University School of Law 1984 — 1987
JD
University of Redlands
B.S., Business & Administration
California State University-Los Angeles
English Language and Literature/Letters
Valley Community College, Los Angeles, CA
A.D., Registered Nursing/Registered Nurse
Sedgwick CMS June 2011 - Present
BEGEL June 1997 - June 2011
Education
Hunter College
MUP, Urban Planning.
Long Island University, C.W. Post Campus
MPA, PublicAdministration
Marymount Manhattan College
BA, Psychology
Pace University-Pleasantville/Briarcliff Campus
AAS
Georgia-Pacific LLC April 2014 - Present
Randstad Sourceright US April 2013 - September 2013
Claddagh Resources July 2010 - December 2012
Sedgwick CMS May 2009 - July 2010
Target Corporation September 2006 - October 2008
Skills
Recruiting, Talent Acquisition, Human Resources, Performance Management, Training, Employee Benefits, Interviews, Resume Writing, Coaching, Management, Leadership, Customer Service, FMLA, Payroll, Background Checks, Analysis, Onboarding, Sales, Technical Recruiting, Applicant Tracking..., Talent Management, College Recruiting, Cold Calling, Sourcing, Employee Relations, Temporary Placement, CRM, Internet Recruiting, Screening, Screening Resumes, Hiring, New Hire Orientations
Education
Georgia Southern University 2002 — 2006
Bachelor of Business Administration, Marketing; Fashion Merchandising
Capella University
Master of Science, Human Resource Management
Safety National March 2007 - Present
Sedgwick CMS April 2004 - March 2007
Sedgwick CMS April 2001 - April 2004
Sedgwick CMS May 1998 - April 2001
Skills
Claims Management, Liability, Legal Liability, Workers Compensation, Claim, Casualty, Property & Casualty..., Commercial Lines, Subrogation, Professional Liability, Workers' Compensation..., Casualty Insurance, Commercial Insurance, General Insurance, Reinsurance, Litigation Management
Education
Columbia College
Bachelor of Science, Business Administration
Crawford and Company October 2011 - Present
Sedgwick CMS June 1999 - January 2010
Skills
Insurance, Property & Casualty..., Commercial Insurance, General Insurance, Casualty, Underwriting, Claim, Legal Liability, Liability, Commercial Lines, Health Insurance, Umbrella Insurance
Education
Clark Atlanta University
BS Business Administration, Business, Management, Marketing, and Related Support Services
Sedgwick CMS December 2011 - November 2012
21st Century Insurance August 1988 - March 2010
Skills
Subrogation, Claims Management, Liability, Casualty, Property & Casualty..., Property Damage, Claim, General Insurance, Legal Liability, Litigation Management, Commercial Insurance, Insurance
Education
California State University-Northridge 1984 — 1987
B.A., Economics
InParallel June 2011 - Present
Sedgwick CMS August 2010 - June 2011
Education
Chicago State University 2009 — 2013
Bachelors of Science, Business Management Minor in Construction Management
Robert Morris College 2008 — 2010
Novocure Inc. March 2015 - Present
Sedgwick CMS January 2009 - December 2014
Frank Gates Managed Care Services December 2006 - December 2008
HCA North & West Florida July 2005 - November 2005
Mohegan Sun October 1996 - July 2002
Skills
Medical Billing, Workers Compensation, Claims Management, Customer Service, Data Entry, CPT/HCPC, ICD-9-CM, Insurance, Claim, Access, Process Improvement, Leadership, PPO, Patient Support, Microsoft Office, Microsoft Excel, Outlook, Dispute Resolution, SAP Implementation, SAP, sales force, A/R Collections
Education
Cincinnati State Technical and Community College 2014 — 2014
Westerly High School 1989 — 1994
Diploma
Sedgwick October 2014 - Present
Sedgwick Claims Management Services, Inc September 2012 - October 2014
Target August 2010 - September 2012
Target June 2008 - August 2010
Sedgwick CMS November 2006 - June 2008
Sedgwick CMS June 2004 - November 2006
Sedgwick CMS April 2002 - June 2004
Stream Global Services November 2001 - April 2002
Stream Global Services August 1999 - November 2001
Skills
CISSP, CISA, SOX, Compliance, Auditing, ITIL, ISO 27001, Security, Governance, Sarbanes-Oxley Act, Information Security, IT Audit, Process Improvement, SAS70, Requirements Analysis, Internal Audit, Information Technology, PCI DSS, Management, Enterprise Risk..., Information Security..., Software Documentation, Business Continuity, Troubleshooting, Analysis, Databases
Education
University of Minnesota - Carlson School of Management 2010 — 2012
Master of Business Administration (MBA), International Information Technology Leadership
Christian Brothers University 1998 — 2006
Bachelor of Science in Business Administration, Information Technology Management
ServiceMaster June 2014 - Present
Vanick Digital October 2013 - February 2014
Hilton Worldwide November 2010 - August 2013
Sedgwick CMS August 2008 - June 2010
Telcom Services March 2006 - May 2008
Macquarie Group September 2005 - February 2006
First Mercantile March 1997 - June 2005
Boatmen's National Mortgage (Bank of America) 1993 - 1997
Skills
Business Analysis, Project Management, Requirements Analysis, Vendor Management, Software Project..., SDLC, PMO, Sitecore CMS & DMS..., Process Improvement, SharePoint, Agile & Waterfall..., Visio, Content Management, Use Case Analysis, Custom CMS Development, SEO, SEM, Microsoft Dynamics ERP, Large Systems..., Data Migration, ADA compliance, WCAG, Translation and..., Client Relationship..., Change Management, Business Intelligence..., User Acceptance Testing, Software Quality..., Requirements Management, Digital Project..., Microsoft SQL Server, Cognos, Google Analytics, Integration, Program Management, Strategy, Management, Agile Methodologies, Enterprise Architecture, Business Process, ERP, Resource Management, Project Portfolio..., Business Intelligence, Business Process..., CRM
Education
Christian Brothers University
BS Business Administration, Accounting
First Data Corporation August 2011 - Present
First Data Corporation August 2009 - August 2011
Sedgwick CMS February 2008 - August 2009
First Data Corporation March 2005 - February 2008
Concord EFS / First Data Corporation May 2003 - March 2005
Concord EFS October 1998 - May 2003
Concord EFS October 1997 - October 1998
Skills
Quality Assurance, Unix, Oracle, Microsoft SQL Server, Databases, JavaScript, C#, Testing, Visual Basic, Subversion, Operating Systems, Visio, Requirements Analysis, Perl, ETL, VB.NET, PL/SQL, Solaris, Quality Center, Business Analysis, ASP.NET
Education
Christian Brothers University 2006 — 2013
B.S.B.A., Information Technology Management
Southwest Tennessee Community College 1998 — 2003
A.A.S., Unix & Networking
Sedgwick CMS March 2005 - February 2010
Zurich North America March 2002 - March 2005
Education
College of DuPage
Business
World Express Travel June 2013 - March 2014
Marc Vahanian/Body Coach April 2011 - June 2013
Valley Interfaith Council April 2010 - April 2011
Center for Geographic Studies, CSUN August 2009 - December 2009
Center for Geographic Studies, CSUN September 2008 - December 2009
Delta Groove Productions June 2008 - December 2008
Valley Interfaith Council November 2007 - May 2008
Sedgwick CMS November 2004 - August 2007
Health Net December 2000 - December 2003
Robinson's May October 1998 - December 2000
Skills
MS Office Suite, Adobe Creative Suite, Quickbooks, Social Media, Mac OS and PC, ArcGIS, Fluent in Hebrew, Medical Terminology, Travel Booking, Problem Solving, Colleague Training, Microsoft Office, Research, QuickBooks, Recruiting
Education
California State University-Northridge 2008 — 2009
B.A. in Geography, Geographic Information Systems
Sedgwick June 2014 - Present
Sedgwick CMS January 2011 - June 2014
Sedgwick CMS March 2008 - December 2010
Skills
Claims Management
Education
Capital University 1999 — 2004
Bachelor of Arts (B.A.), Communications/Public Relations
Bloom Carroll High School 1995 — 1999
Sedgwick CMS April 2009 - Present
Bank of America 2009 - 2013
Skills
Workers Compensation, Risk Management, Claims Management, Customer Service, Insurance, Claim Investigation
Education
Cal State Fullerton
Bachelor's degree, Psychology
Sedgwick CMS July 2012 - Present
Sedgwick January 2011 - June 2012
Factual Photo, Inc. December 2007 - December 2010
ICS Merrill 2004 - 2007
InPhoto Surveillance 1984 - 2004
Skills
Claim, Insurance, Liability, Property & Casualty..., Workers Compensation, Customer Service, Risk Management, Fraud, Private Investigations, Microsoft Excel, Outlook, Disability Insurance, Claims Management, Investigation, Supervisory Skills, Background Checks, Operations Management, Public Speaking, Surveillance, Skip Tracing, Risk Assessment, Interviews, Claim Investigation, Casualty, Accident, Claims Investigations, Property Damage, Legal Liability, Litigation Management, Commercial Insurance, Casualty Insurance
Education
College of DuPage 2002 — 2003
AAS, Management
Carthage College 1973 — 1974
Gallagher Bassett Services, Inc. July 2015 - Present
Gallagher Bassett Services, Inc. October 2013 - June 2015
Sedgwick CMS January 2011 - October 2013
USAA Insurance Company February 2003 - March 2006
Royal & SunAlliance Insurance Company May 2000 - February 2003
Royal & SunAlliance Insurance Company August 1997 - May 2000
Skills
Property & Casualty..., Insurance, Claim, Commercial Insurance, Claims Management, Subrogation, Health Insurance, Liability, Legal Liability, Underwriting, Claim Investigation, Casualty, Disability Insurance, Commercial Lines, Litigation Management
Education
California State University-Long Beach 1993 — 1996
B.S., Criminal Justince
Marina High School 1987 — 1991
General Education
The Brickman Group May 2014 - Present
The Brickman Group May 2014 - Present
CareWorks of Ohio LLC March 2012 - August 2013
Center Court Apartments, LLC April 2011 - March 2012
Sedgwick CMS April 2009 - March 2010
Sedgwick CMS November 2007 - March 2009
Sedgwick CMS August 2000 - October 2007
Sedgwick CMS January 2000 - August 2000
Sedgwick CMS September 1998 - January 2000
Sedgwick CMS December 1997 - September 1998
Skills
Management, Workers Compensation, Coaching, Wellness, Nutrition, Claim, Workers' Compensation..., Training, Policy, Claim Investigation, Customer Service, Claims Management, Microsoft Excel, Microsoft Office
Education
Columbus State
Nursing, General Studies
The Ohio State University
Business
Sedgwick CMS October 2010 - Present
Cambridge/Xchanging June 2009 - November 2010
Xchanging/Cambridge/GatesMcDonald April 2007 - June 2009
GatesMcDonald/Cambridge January 2005 - April 2007
GatesMcDonald April 2001 - January 2005
GatesMcDonald February 1997 - February 1998
Skills
Claims Management
Education
American Educational Institute Inc 2007 — 2008
Workers Compensation Claim Law Specialist
Columbus State Community College 2001 — 2003
English, Business, Psychology
United HealthCare of Ohio
Certificate, ICD9, HCPC, Medical Terminology
Sedgwick January 2014 - Present
Sedgwick November 2010 - December 2014
Sedgwick CMS May 2005 - November 2010
Skills
Workers Compensation, Claims Management, Insurance, Claim, Property & Casualty..., Risk Management, Case Managment, Negotiation, Managed Care, Liability, Litigation Management, Health Insurance, Medicare
Education
Central Washington University
Sedgwick CMS 2002 - Present
Skills
Subrogation, Legal Liability, Workers Compensation, Claims Management, Casualty, Claim Investigation, Litigation Management, Claim, Property & Casualty..., Liability, Reinsurance, Casualty Insurance
Education
Carnegie Mellon University 1970 — 1974
Bachelor of Arts (B.A.), English
Sedgwick CMS May 1999 - Present
Education
Columbus State
Sedgwick CMS December 2006 - Present
Prudential Financial September 2004 - September 2006
Musicland May 2004 - March 2006
AT&T Wireless November 2003 - February 2004
Skills
Spanish, Microsoft Office, Customer Service, Teamwork, Microsoft Word, Microsoft Excel, PowerPoint, Event Planning, Public Speaking, Marketing, Fundraising, Management, Strategic Planning, Marketing Communications
Education
Clarke University 1997 — 2002
Bachelor of Arts Degree, Communication; Advertising and Public Relations
Academia Nuestra Señora de la Providencia 1987 — 1997
Sedgwick CMS October 2012 - Present
TRISTAR Risk Management July 2008 - October 2012
Skills
Legal Liability, Claim Investigation, Benefits Administration, Professional Liability, Casualty, Workers' Compensation..., Claims Resolution, Claims Investigations, Medicare, Claim, Settlement, Process Improvement, Reinsurance, Managed Care, Risk Management, Claims Management, Liability Analysis, Property & Casualty..., Medical Billing, Insurance, Litigation Management, Subrogation, General Insurance, Customer Service, Training, Adjustments, Analysis, Claims Handling, Liability, Workers Compensation
Education
Cal State Fullerton
Bachelor of Arts (B.A.), Communications, Public Relations
Cigna August 2014 - Present
Cigna November 2012 - August 2014
Sedgwick CMS March 2011 - August 2012
Specialty Risk Services October 2007 - March 2011
UnitedHealth Group August 2001 - October 2007
Skills
Process Improvement, Customer Service, Business Analysis, Data Analysis, Risk Management, Insurance, Management
Education
Central Connecticut State University 1982 — 1986
Bachelor of Science, Management
Sedgwick CMS August 2010 - Present
Coventry Health Care June 2005 - October 2009
Skills
General Insurance, Commercial Insurance, Liability, Property & Casualty..., Microsoft Excel, Claim, Access, Casualty, Disability Insurance, Customer Service, Employee Benefits, Health Insurance, Liability Analysis, Brokers, Insurance
Education
College of the Canyons 2012 — 2014
Associates Degree, Liberal Arts and Social Science
California State University-Northridge 1996 — 1998
Music Technology
Sedgwick CMS 2011 - Present
Sedgwick CMS 2007 - 2011
Sedgwick CMS 2005 - 2007
International Paper 2003 - 2005
International Paper 2001 - 2003
Education
Christian Brothers University 2002 — 2003
MBA, Finance
The University of Memphis 1997 — 2000
BBA, Management Information Systems
Sedgwick CMS March 2007 - Present
Education
California State University-San Bernardino - College of Business and Public Administration
Bacherlors of Arts - Administration, Management
Team Beachbody Independent Business Coach June 2012 - Present
Easy Auto Credit January 2012 - August 2012
Cooper Farms Cooked Meats March 2006 - January 2010
Sedgwick CMS June 2004 - June 2005
Nationwide Insurance November 2001 - September 2003
Skills
Microsoft Office 2007
Education
Colorado Technical University 2008 — 2010
Associate of Science (A.S.), Criminal Justice
Colorado Technical University 2008 — 2010
Associates, Criminal Justice
Sedgwick CMS January 2003 - Present
Education
Central Michigan University
Regina High School
J.P. Morgan March 2015 - Present
J.P. Morgan August 2013 - March 2015
JPMorgan Chase & Co. May 2012 - July 2013
Sedgwick CMS January 2012 - April 2012
BMO Harris Bank April 2007 - December 2011
National City Bank July 2006 - April 2007
Skills
Loans, Credit, Banking, Underwriting, 10 Key, Lotus Notes, Insurance, Data Entry, Mortgage Lending, Outlook, Risk Management, Software Documentation, Access, Customer Service, Auditing, Financial Risk, Filing, Microsoft Excel, Accounting, Financial Analysis
Education
Northern Illinois University 2003 — 2006
B.A., Communications
College of DuPage 1999 — 2003
A.A.S., Multimedia Arts
Tinley Fitness February 2014 - 2015
Colorado Technical University June 2012 - March 2013
US Cellular-Answer Wireless January 2011 - May 2012
Macy's June 2010 - January 2011
Gloss Magazine Online January 2007 - January 2010
Sedgwick CMS November 2008 - September 2009
Open Road Radio November 2007 - March 2008
Clear Channel Radio June 2007 - November 2007
Skills
Typing, AP style writing, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Avaya Communication..., Juris, CARES, Avid Newscutter, Customer Service, Communication, Writing, Sales, Press Releases, Time Management, Social Media, Facebook, Customer Satisfaction, Outlook, Social Networking, Teamwork, Marketing, Editing, Team Leadership, Research, Journalism, Public Speaking, Telephone Skills, Call Centers, Event Planning
Education
Columbia College Chicago 2006 — 2008
Bachelor of Arts (BA), Journalism
Sedgwick CMS February 2000 - Present
Republic Indemnity July 1990 - August 1999
Skills
Claim, Health Insurance, Insurance, Claims Management, Legal Liability, Casualty, Liability, Workers Compensation
Education
California State University-Northridge 1984 — 1989
Bachelor’s Degree, American History (United States)
Sedgwick CMS July 1987 - Present
Pier 1 Imports November 1977 - April 1986
Skills
Microsoft Office, Executive..., Training, Office Administration, Business Process..., Financial Accounting, Legal Assistance, Procedure Development, Claims Management
Education
California State University-Long Beach
Paralegal Certification
Long Beach City College
Sedgwick CMS April 2009 - Present
Education
California State University-Long Beach 1985 — 1990
Bachelor of Science (B.S.), Finance, General
Sedgwick CMS June 2005 - Present
Skills
Claims Management, Claim, Subrogation, Workers Compensation, Liability, Legal Liability, Property & Casualty..., Claim Investigation, Casualty, Insurance, Commercial Insurance, Litigation Management
Education
California State University-Long Beach 2002 — 2004
Bachelor of Arts (BA), Speech Communications
Texoma Medical Center June 2015 - Present
Nautilus Family Fitness Center September 2013 - June 2015
Sedgwick CMS November 2008 - September 2013
Us Army Reserves 2002 - 2013
Skills
Customer Service, Microsoft Office, Team Building, Microsoft Word, Microsoft Excel, Leadership, Training, Casualty, Claim, Claims Management, Commercial Insurance, General Insurance, Insurance, Legal Liability, Liability, Workers Compensation, Property
Education
International Sports Science Academy 2014 — 2015
Certified Fitness Trainer/ Specialist In Fitness Nutrition
Columbus State Community College 1998 — 2000
Associate of Arts (AA), General Studies