Sedgwick CMS
Industry: Company
DescriptionHeadquarters: Memphis, Tennessee, United States CEO: David North Founded: 1969 Subsidiaries: Cunningham Lindsey Group Limited, VeriClaim, Inc., Group president: Michael Arbour, Robert Peterson
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Sedgwick CMS Employees
Crawford & Company July 2012 - Present
FARMERS INSURANCE EXCHANGE January 2008 - July 2012
ALLSTATE INSURANCE January 2008 - November 2008
PROGRESSIVE INSURANCE October 2005 - November 2007
SCIBAL ASSOCIATES, INC September 2002 - October 2005
Sedgwick CMS October 2000 - June 2002
FLORIDA DEPARTMENT OF FINANCIAL SERVICES January 1997 - July 2000
Skills
Commercial Insurance, Claims, General Insurance, Insurance, Property & Casualty..., Liability, General Liability, Insurance Claims, Claims Management, Commercial Lines, Casualty, Litigation Management, Coverage, Customer Service, Adjusting, Property Damage, Auto Liability, Investigation, Claim, Liability Analysis, Litigation, Mediation, Claims Handling, Legal Liability, Fire Investigation, Law Enforcement..., Adjustments, Professional Liability, Subrogation, Umbrella Insurance, Workers Compensation, Arbitration, Underwriting, Casualty Claims, Claims Resolution, Casualty Insurance
Education
Florida Agricultural and Mechanical University 1984 — 1989
Bachelor of Arts Degree, Criminal Justice/Sociology
Sedgwick CMS January 2015 - Present
Coach April 2014 - Present
Amana Furntiure and Clock Shop April 2014 - Present
Dillards Inc. July 2012 - Present
None November 2010 - Present
Aflac Insurance May 2008 - August 2012
Ameriprise Financial Services, Inc. November 2009 - 2011
Blue Cross Blue Shield of Texas August 2003 - June 2008
Skills
Recruiting, Leadership, Marketing, Selling, Training, Management, Coaching, Analysis, Time Management, Cold Calling, Sales, Customer Satisfaction, Budgets, Customer Service, Insurance, Public Speaking, Microsoft Office, Team Building, PowerPoint, Process Improvement, Event Planning, Healthcare, Outlook, Nonprofits, New Business Development, Hiring, Microsoft Word, Microsoft Excel, Sales Management, Employee Benefits, Employee Relations, Communication, Strategic Planning, Leadership Development, Human Resources, Research, Interviews, Account Management, Onboarding, Inventory Management, Risk Management, Access
Education
Crown College 2006 — 2008
Bachelor of Applied Science (B.A.Sc.), Management and Ethics, 3.8
Crown College 2005 — 2008
BS, Management & Ethics
Normandale Community College 2003 — 2004
Upgrade Computer software and web design and search engines, Computer Science
Kirkwood Community College 1983 — 1983
Medical Asistant/Accounting
RTW, Inc. January 2015 - Present
Kuddly Kiddos October 2009 - Present
Farm Bureau Financial Services November 2013 - January 2015
Johnston Dance Academy August 2011 - May 2014
Sedgwick CMS July 2006 - November 2013
Scheldrup Blades July 2005 - July 2006
Skills
Workers Compensation, Public Speaking, Claim, Claims Management, Litigation Management, Subrogation, Non-profits, Fundraising, Commercial Insurance, Insurance, Liability, Casualty, Litigation, Nonprofits, Property
Education
Drake University 2011 — 2012
Specialist, Educational Leadership
Drake University 2006 — 2008
Masters of Public Administration, Public Policy
University of Iowa 2002 — 2005
Bachelor of Science, Political Science & Dance
Sedgwick CMS June 2011 - Present
Skills
Human Resources, Recruiting, Leadership, Management, Employee Training, Program Management, Employee Benefits, Time Management, Customer Service, Staff Development, Hiring, Workers Compensation, FMLA, Benefits Administration, Disability Management, Integrated Marketing, HRIS, Employee Relations, Insurance, COBRA
Education
Dallas Baptist University 2009 — 2011
MBA, Human Resource Management
Olabisi Onabanjo University
BACHELORS, PERSONNEL MGT
Playmakers Minnesota September 2012 - Present
University of St. Thomas April 2013 - Present
University of St. Thomas August 2012 - April 2013
Tom Sawyer Company September 2008 - April 2009
Sedgwick CMS April 2004 - July 2006
Community Christian Academy June 2002 - April 2004
Skills
Community Outreach, Non-profits, Legal Writing, Research, Customer Service, Microsoft Office, Social Media, Legal Research, Public Speaking, Event Planning, Project Management, Fundraising, Nonprofits
Education
University of Saint Thomas School of Law 2011 — 2014
JD
Eastern Michigan University 2009 — 2011
MA, History
University of South Carolina-Columbia 2007 — 2009
BA, History
Sedgwick CMS March 1998 - October 2003
Alexsis, Inc. September 1980 - March 1998
Skills
Claim, Claims Management, Claim Investigation, Program Management, Litigation Management, Automobile Liability, Medical Malpractice, Maryland Tort Claims Act, General Liability
Education
Towson University 1969 — 1971
Bachelor of Science (B.S.), Psychology
Frostburg State University 1967 — 1969
None, Psychology
Fort Hill High School 1965 — 1967
Diploma, Academic
Zurich North America December 2011 - Present
Sedgwick CMS November 2009 - December 2011
University of Texas at Dallas June 2008 - July 2009
Skills
Workers Compensation, Claims Management, Disability Management, Microsoft Office, Microsoft Word, Data Analysis, Insurance, Claim Investigation, Claims Handling, PowerPoint, Workers' Compensation..., Editing, Claim, Customer Service, Disability Insurance, General Insurance, Legal Liability, Public Speaking
Education
Dallas Baptist University 2010 — 2012
Master of Business Administration, Business Administration, International Business
Dallas Baptist University 2002 — 2006
Bachelor of Arts, English
Nationwide Insurance March 2015 - Present
Sedgwick CMS September 2010 - March 2015
DeWaay Capital Management August 2008 - September 2010
Skills
Insurance, Workers Compensation, Health Insurance
Education
University of Iowa 2011 — 2014
Des Moines Area Community College 1999 — 2001
AA
Sedgwick CMS November 2006 - Present
Education
DeVry University 1998 — 2001
bachelors degree, telecommunications
Lynwood
Sedgwick CMS April 2015 - Present
Sedgwick CMS April 2014 - April 2015
Target June 2013 - January 2015
Aon Hewitt September 2010 - April 2014
Kelly Services April 2012 - April 2013
Sickle Cell Foundation of the Big Bend May 2010 - July 2010
Florida Department of Education June 2009 - February 2010
Albertsons April 2007 - February 2009
Walgreens September 2002 - August 2003
Skills
Work Independently with..., Enjoy Working with..., Organization &..., Communication Skills, Close Attention to..., Experience working with..., Meet Deadlines, Microsoft Office, Microsoft Excel, Microsoft Word, Lotus Notes, PowerPoint, Takes Direction Well, Employee Training, Hands-on Training, Accurate Data Entry, Team Leadership, HIPAA, COBRA, Critical Thinking, Constructive Feedback, Work Well Independently, Team Management, Experience Working with..., Cashiering, Customer Service, Long-term Customer..., Exceeding Expectations, Exceeding Customer..., Bakery, Cake Decorating, Employee Benefits, Training
Education
Florida Agricultural and Mechanical University 2003 — 2010
Bachelor of Science (BS), Health/Health Care Administration/Management
Greenville County Schools July 2014 - Present
Greenville County Schools March 2013 - June 2014
Spartanburg District Five September 2011 - March 2013
Spartanburg Charter School September 2011 - May 2012
Mooneyham Berry & Karow, LLC January 2009 - September 2009
Sedgwick CMS October 2005 - September 2008
Frontier Insurance Company September 1993 - September 2005
Skills
Medical Malpractice, Claims, Liability, Professional Liability, Claims Management, Elementary Education, Product Liability, Legal Liability, Claim, Mediation, Litigation Management, Casualty, Property & Casualty..., Insurance, Trials, Litigation, Reinsurance, Commercial Insurance
Education
University of Phoenix 2009 — 2012
Bachelor of Science, Education, 3.98 GPA (Graduated with Honors)
Florida State University 1987 — 1989
Withdrew, Undergraduate Studies
Dover High School 1983 — 1987
Diploma, College Prep
Texan Eye July 2013 - Present
Suddenlink Communications November 2008 - April 2013
Sedgwick CMS June 2006 - November 2008
Skills
Customer Service, Account Management, Team Leadership, Customer Satisfaction, Call Centers, Claims Management, Workers' Compensation..., Subrogation, Customer Retention, Sales, Advertising, Cold Calling, Sales Presentations, Insurance, Management, Microsoft Office, Marketing, Team Building, Training
Education
East Texas Baptist University 2000 — 2006
Bachelor of Science (B.S.), Kinesiology and Exercise Science
Expeditors August 2010 - Present
Cannon Cochran Management Services, Inc. December 2007 - August 2010
Sedgwick CMS September 2004 - December 2007
Skills
Liability, Legal Liability, Financial Risk, Claims Management, Claim, Insurance, Risk Management, Freight Forwarding, General Insurance, Commercial Insurance, Casualty, Logistics, International Logistics, Sales, Property & Casualty..., Supply Chain Management, Claims Investigations, Sales Presentations, Public Seminars, Freight Claims, Risk Assessment, Insurance Brokerage
Education
Ferrum College 1999 — 2004
Bachelors, Criminal Justice
Sedgwick CMS October 2012 - Present
JVS Chicago November 2009 - October 2012
Orchard Village / Academy August 2006 - November 2009
Skills
Job Search Strategies, Career Assessment, Job Coaching, Career Counseling, Resume Writing, Workforce Development, Career Development, Career Management, Case Managment, Social Services, Job Readiness, Interviews, Job Fairs, Mental Health, Mock Interviews, Nonprofits, Program Development, Psychotherapy, Staff Development, Vocational..., Workshop Facilitation, Crisis Intervention
Education
Northeastern Illinois University 2009 — 2012
Master of Arts (M.A.), Vocational Rehabilitation Counseling/Counselor
DePaul University 2001 — 2003
Bachelor of Arts (B.A.), Sociology
Nationwide Insurance September 2008 - Present
Sedgwick CMS May 2007 - September 2008
DataVision Resources January 2006 - May 2007
Skills
Property & Casualty..., General Insurance, Claim, Commercial Insurance, Insurance, Underwriting, Lotus Notes, Customer Service, Microsoft Excel, Outlook, Microsoft Office 2007, Data Entry, Call Center, 10 Key, Claims Management, Liability, Workers Compensation, Call Centers
Education
Simpson College 2011 — 2014
Veterinary Medicine/Biology
Des Moines Area Community College 2006 — 2007
Norwalk High School 2001 — 2004
High School Diploma
Accenture March 2014 - Present
Accenture October 2013 - February 2014
United States Military Entrance Processing Command (USMEPCOM) July 2013 - October 2013
Cincinnati Children's Hospital Medical Center June 2012 - June 2013
CSC June 2010 - February 2012
Accenture October 2009 - February 2010
Sedgwick CMS 2010 - 2010
Lojas Renner September 2009 - October 2009
Family Dollar March 2009 - August 2009
OLR March 2008 - March 2009
Education
Eastern Kentucky University 1983 — 1988
BS, Industrial Technology\Computer Science
Lincoln County High School 1979 — 1983
Sedgwick CMS October 2011 - Present
Commercial Works, Inc. July 2006 - January 2009
Skills
FMLA
Education
Columbus State Community College
Human Resouces Technician, Human Resources, accounting, business
York Risk Services Group November 2014 - Present
York Risk Services Group July 2013 - November 2014
CompManagement, Inc. August 2010 - July 2013
Sedgwick CMS February 2009 - August 2010
Sedgwick CMS November 2008 - February 2009
Skills
Data Analysis, Performance Management, Process Improvement, Claim, Insurance, Auditing, Risk Management, Management, Workers Compensation, Customer Service, Access, Analysis, PowerPoint, Microsoft Office, Strategic Planning, Employee Relations, Negotiation, Outlook, Team Building, Project Management, Quality Assurance, Microsoft Word, Leadership, Proposal Writing, Operational Efficiency, Leadership Development, Customer Relations, Problem Solving, Excel, Word, Account Management, Claims, Claims Management, Mentoring, Writing, Operations Management, Program Implementation
Education
Columbus State 2010 — 2013
Associate of Applied Science, Business Management
Marion Technical College 2001 — 2004
N/A, Business
Bookstores.com April 2015 - Present
Robert Half Technology August 2014 - April 2015
Robert Half Technology June 2014 - August 2014
Quick Solutions October 2013 - April 2014
nChannel Incorporated March 2013 - July 2013
Sedgwick CMS January 2012 - March 2013
Grange Insurance October 2011 - January 2012
PCCW Teleservices February 2011 - October 2011
Micro Center June 2007 - February 2011
GNS Partners January 2004 - June 2007
Skills
ASP.NET, .NET, VB.NET, SQL, C#, Web Services, WCF, Databases, Integration, XML, Microsoft SQL Server, Software Development, Subversion, SSIS, Database Design, Visual Studio, Windows Server, SSRS, IIS, WPF, TFS, Unix, jQuery, WinForms, Active Directory, ETL, Git, DotNetNuke, MVVM, KnockoutJS, ServiceStack
Education
Columbus State 2000 — 2003
Associate's degree, Electrical and Electronics Engineering
Sedgwick March 2015 - Present
Sedgwick April 2014 - Present
Sedgwick December 2013 - March 2014
Sedgwick CMS December 2009 - December 2013
Sedgwick CMS October 2005 - December 2009
Sedgwick CMS November 2001 - October 2005
Software Technology Associates May 1999 - November 2001
Pearl Drinks Limited (Pepsico) 1994 - 1999
Skills
Process Improvement, Software Development, Team Building, Strategic Planning, SDLC, Application Development, Business Analysis, Software Project..., Requirements Analysis, Project Management, PMP, SharePoint, Visio, Program Management, Databases, Quality Assurance, Oracle, Vendor Management, Management, Leadership
Education
The University of Memphis 2006 — 2009
MSBA, MIS
St. Xavier School - Delhi 1980 — 1988
High School
Delhi University
B.Sc, Electronics
Indira Gandhi National Open University
Diploma, Business Administration
Pusa Polytechnic
PDCA, Computer Applications
Eastland-Fairfield Career and Technical Schools August 2015 - Present
Gap Inc. Global Supply Chain 2013 - August 2015
Sedgwick CMS 2011 - 2012
EXPRESS 2008 - 2011
Skills
Employee Relations, Human Resources, Employee Benefits, Onboarding, PeopleSoft, Interviews, Payroll, Access, Software Documentation, Data Entry, New Hire Orientations, Time Management, Policy, Workers Compensation, Management, Analysis, CRM, Accounts Receivable, Recruiting, Applicant Tracking..., FMLA, Benefits Administration, HR Policies, Employee Handbooks, I-9 Compliance, HRIS, Performance Management, Employee Training, Conflict Resolution, Resume Writing, Employee Engagement, Employment Law, Organizational..., Coaching, COBRA, Job Analysis
Education
Keller Graduate School of Management of DeVry University 2011 — 2013
Graduate Certificate, Human Resources Management
Franklin University 2004 — 2005
Bachelor of Science, Business Administration
Sedgwick CMS April 2013 - Present
Diversity Home Health Care December 2011 - April 2013
Westerville Family Physicians September 2011 - November 2011
Advance Insurance Management February 2011 - April 2011
Skills
Customer Service, Vital Signs, SQL Injection, Claims Handling, Drawing Blood, Labs, EOB, Home Health Agencies, Clinical Skills, Microsoft Office, plan of care, EKG, Human Anatomy, Pathology, Superior Computer Skills, EHR, paper files, Sterilization, Medical Devices, Communication, Marketing Communications, Medical Supplies, Medical Terminology, Time Management, Time Sheets, OSHA Certified, First Aid, Cpr Certified, Medical Billing, Medical Records, Medical Assisting, Workplace Coaching, CM Synergy, Clean Rooms, Direct Patient Care, Quality Patient Care, Form Filling, Fillings, Referrals, Urinalysis, Durable Medical..., ADP Payroll, Electronic Filing, Electronic Forms, Answering Telephones, Process Scheduler, Stocking, Dedication to work, Dedication to..., Caring
Education
Fortis College 2010 — 2011
Diploma, Billing and Coding
Fortis College 2010 — 2011
Diploma, Medical/Clinical Assistant
Highland High School 2004 — 2008
High School Diploma
Sedgwick CMS 2004 - Present
Vanguard Car Rental May 2001 - November 2004
Skills
Claims Management, Casualty, Liability, Claim, Commercial Insurance, Commercial Lines, Liability Analysis, Subrogation, Property Damage, Workers Compensation, Risk Management, Legal Liability, Medicare
Education
Texas A&M University 1987 — 1989
Masters of Business Administration, Management
Florida Atlantic University 1984 — 1987
Bachelor of Business Administation, Marketing
Metrolift October 2013 - Present
Sedgwick January 2012 - March 2013
sedgwick cms February 2012 - February 2013
Asurion February 2011 - February 2012
Skills
Customer Service, Time Management, Microsoft Excel, Call Centers, Data Entry, Customer Satisfaction, Training, Recruiting, Claim, Outlook, Insurance, Customer Retention, Customer Experience, Team Building, Leadership, Management, Project Management, Process Improvement, Analysis, Vendor Management, Telephone Skills
Education
Full Sail University 2012 — 2015
Creative Writing For The Entertainment Industry
Sedgwick CMS July 2013 - Present
Creative Playroom August 2012 - July 2013
EF English First July 2011 - March 2013
TeleTech August 2010 - June 2011
Peace Corps June 2008 - December 2009
Hiram College August 2005 - May 2008
Skills
PowerPoint, Word, OneNote, Publishing, Teaching, Curriculum Design, Teaching English as a..., Microsoft Office, Teamwork, Grant Writing, Tutoring, Creative Writing, Classroom, Sales, Lesson Planning, Teacher Training, Event Planning, Troubleshooting, Research, Customer Service, Classroom Management, Intercultural..., ESL, International Education, Data Entry
Education
Cuyahoga Community College 2005 — 2008
General
Hiram College 2004 — 2008
B.A., Communication
John Marshall 2000 — 2004
H.S. Diploma, Classical Studies, 3.5
Sedgwick, Inc. November 2011 - Present
Sedgwick CMS March 2009 - March 2012
Sedgwick CMS August 2004 - March 2009
Sedgwick CMS June 2000 - August 2004
St. Rita High School July 1998 - June 2000
St. Rita High School May 1997 - June 1999
Skills
Business Analysis, Business Intelligence, Change Management, Claims Management, Customer Service, Databases, Insurance, Leadership, PMO, PMP, Problem Solving, Process Improvement, Program Management, Project Management, Quality Assurance, Requirements Analysis, Risk Management, SDLC, Software Project..., Strategic Planning, Systems Analysis, Vendor Management, Visio, Workers Compensation, Business Process
Education
DePaul University 2001 — 2009
M.S. in Information Systems, Project Management and Globalization
Loyola University Chicago 1994 — 1996
B.A., Philosophy and Theology
Sedgwick June 2011 - Present
Xchanging May 2010 - May 2011
Coventry Workers' Comp Services November 2008 - May 2010
Specialty Risk Services January 1999 - October 2008
Sedgwick CMS January 1994 - January 1999
Zurich Financial Services 1988 - 1994
Skills
New Business Development, Management, Property & Casualty..., Strategy, Insurance, Legal Liability, Risk Management, Account Management, Workers Compensation, Sales, Enterprise Software, Business Development, Negotiation, Managed Care, Contract Negotiation, Healthcare, Underwriting, Claim, Claims Management, Training
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1994 — 1999
MBA, Marketing
Northern Illinois University 1985 — 1987
BS, Finance
ServiceMaster July 2013 - Present
First Tennessee Bank December 2010 - March 2013
FedEx Services March 2010 - December 2010
Sedgwick CMS June 2007 - December 2009
Inventory Locator Service, Inc. 2000 - 2007
FlexiSoft Solutions September 1997 - July 2006
CNA Insurance April 1999 - March 2000
APAC Customer Services 1996 - 1999
Promus Companies June 1994 - September 1996
Skills
Enterprise Architecture, IT Management, Windows, UML, Public Speaking, Business Analysis, SDLC, Microsoft SQL Server, Software Development, Software Project..., SQL, Visio, Disaster Recovery, Requirements Analysis, Vendor Management, Databases, Testing, Project Management, Oracle, Leadership, Agile Methodologies, Integration, Requirements Gathering, Software Documentation, Enterprise Software, SOA, Process Improvement, Cross-functional Team..., XML
Education
Dartmouth College 1988 — 1992
AB, Music, Anthropology, Greek and Roman Studies, Cum Laude with Highest Honors in Major
University of Pennsylvania 1992 — 1994
Music Theory and Music History
Mount Carmel Health System January 2015 - Present
Molina Healthcare February 2014 - January 2015
MEDLAB October 2011 - December 2013
Humana March 2008 - October 2011
Humana March 2008 - October 2011
Sedgwick CMS March 1998 - February 2008
Comp Management Health Systems March 1998 - January 2006
Aetna/US Healthcare December 1994 - October 1997
Drake Center Inc October 1991 - August 1994
Clermont Nursing Center March 1985 - October 1991
Skills
20 years of management, Leadership skills, Managed Care, Case Management, Utilization Management, Compliance, Workers Compensation, Healthcare Management, Nursing, Strategic Planning, Medicare, Customer Relations, Health Insurance, Process Improvement, Hiring, Healthcare, Insurance, Claims, Leadership Development, Problem Solving, Operations Management, Change Management, HIPAA, Health, Customer Service, Analysis, Business Process..., Case Managment, Coaching, Team Building, Leadership, Clinical Research, Quality Improvement, Inpatient, Medicaid, Hospitals, Policy, Patient Safety, Utilization Review, Training, Critical Care, Disease Management, Claim, Home Care, Elder Care, Long-term Care, EMR, Healthcare Information..., Provider Relations, Revenue Cycle
Education
Excelsior 2009 — 2011
BLS, Completing Masters in Health Care Administration
Excelsior College 2009 — 2011
MSN - Excelsior College Alumni, Health Systems Administration, 4.0
Excelsior College 2004 — 2008
BS of Liberal Arts, Excelsior MSN Program - Administrative Management
ASN Excelsior College 1990 — 1992
Registered Nurse, Nursing
Sedgwick CMS 2012 - Present
Sedgwick 2010 - 2012
Education
DeVry University-Ohio 1998 — 2004
Computer and Information Sciences and Support Services
Sparrow Express Transportation January 2014 - Present
Expedited, Inc. May 2012 - January 2014
Sedgwick CMS April 2011 - April 2012
Ameritraining Inc August 2009 - July 2010
Gate Gourmet November 2007 - April 2008
The Hartford Group May 2005 - November 2007
Professional Staffing Services September 2004 - February 2005
Direct Medical Data, LP January 2004 - July 2004
CNA Insurance June 2000 - January 2004
Indiana Insurance March 2000 - June 2000
Skills
Medical Terminology, CPT, Medisoft, HCPCS, Bookkeeping, Insurance, Claim, Analysis, Microsoft Office, Risk Management
Education
Professional Truck Driving School 2012 — 2012
CDL Class A with Hazardous Materials Endorsement, Truck Driving
Harry S. Truman College 2009 — 2010
Medical Billing and Coding
Streamwood High School 1982 — 1986
American Institute of America
Elgin Community College
General Studies
Streamwood High School
State of Washington, Department of Labor and Industries November 2014 - Present
State of Washington, Employment Security Department, WorkSource Spokane 2009 - Present
State of Washington, Employment Security Department September 2013 - October 2014
Sedgwick CMS June 2003 - January 2009
RPM Rehab and Associates January 1996 - June 2001
Skills
Resume Writing, Training, Job Search Strategies, Human Resources, Workshop Facilitation, HR Policies, Public Speaking, Workers Compensation, Job Applications, Employment Law, Recruitment/Retention
Education
Devry/Keller Graduate School 2007 — 2009
MHRM, Human Resource Management
Eastern Washington University
Bachelor of Arts (B.A.), Psychology
Lewis and Clark High School
Verizon Wireless May 2013 - Present
Sedgwick CMS July 2011 - May 2013
Outcomes Health Information Solutions July 2010 - May 2011
Munich Reinsurance America, Inc. April 2010 - June 2010
Xerox September 2005 - October 2009
WellPoint December 1996 - October 2002
United Technologies June 1984 - April 1991
Skills
Access, Databases, Requirements Gathering, Data Warehousing, Visio, Microsoft SQL Server, SDLC, Requirements Analysis, Testing, Unix, Linux, Oracle, Quality Assurance, Healthcare Information..., Business Analysis, SharePoint, Business Intelligence, SQL, Windows, Software Documentation, Database Administration, DB2
Education
Florida Atlantic University
Master of Science (MS), Computer and Information Systems
Mercyhurst University
BA, Math, Psychology
Shearer's Foods, LLC July 2014 - Present
Teton Valley Heatlh Care February 2013 - July 2014
Wadsworth HR Consulting Services July 2012 - July 2014
Idaho State Veterans Home May 2012 - July 2012
Sedgwick CMS October 2011 - July 2012
Idaho Army National Guard August 1997 - August 2011
World Financial May 2006 - October 2008
Security First Mortgage October 2003 - June 2004
Skills
Employee Relations, Strategic Planning, Customer Relations, Administration, Customer Service, Spanish, Multitasker, Problem Solving, Microsoft Office, Insurance, Compliance, Performance Management, Leadership Development, Benefits Administration, Hiring, Interviewing, Coaching, Excel, Mentoring, Word, Team Building, Supervisory Skills, Teamwork, PowerPoint, Team Leadership, Access, HRIS, Data Entry, Analysis, Public Speaking, Payroll Processing, Outlook, Payroll, Policy, Human Resources, Training, Recruiting, Employee Benefits, Time Management, Management, New Hire Orientations, Leadership, Personnel Management, FMLA, Labor Relations, Job Descriptions
Education
DeVry University 2008 — 2011
Bachelor of Technical Management, Human Resource Management
Idaho State University 2001 — 2008
N/A, Human Resource Management
Law Office of the Cook County Public Defender December 2013 - Present
Stevens Law Group October 2011 - December 2013
Cook County Public Defender's Office January 2011 - May 2011
Illinois Supreme Court October 2010 - December 2010
Illinois Supreme Court August 2010 - October 2010
Legal Assistance Foundation of Metropolitan Chicago May 2010 - August 2010
Law Office of the Cook County Public Defender May 2009 - August 2009
Sedgwick CMS February 2007 - August 2008
Liberty Mutual Insurance 2003 - 2007
Skills
Litigation, Legal Writing, Legal Research, Civil Litigation, Personal Injury, Criminal Law, Hearings, Criminal Defense, Personal Injury..., Medical Malpractice, Motions, Courts
Education
The John Marshall Law School 2008 — 2011
J.D., Law
University of Illinois at Urbana-Champaign - College of Business 1999 — 2003
B.S., Finance
ESADE Business & Law School 2002 — 2002
Business Administration
Dell Inc. July 2012 - Present
Sedgwick CMS July 2011 - June 2012
The Jacobson Group July 2008 - April 2009
Anthem BCBS/WellPoint Inc April 2003 - October 2007
Skills
Employee Benefits, Business Analysis, Healthcare, Customer Service, Microsoft Office, Training, Insurance, HIPAA, Strategic Planning, New Business Development, Microsoft Office 2007, Operations Management, Facets, NASCO, DIAMOND, QCARE, Xcelys, WGS, ITS, BlueCard, Vendor Management, Data Analysis, Account Management, Call Centers, Software Documentation, Visio, Management, Medicaid, Medicare, Process Improvement, Customer Satisfaction, Access, Program Management, Leadership, Analysis, System Administration, Team Leadership, PowerPoint, Risk Management, Project Planning, Quality Assurance, Microsoft Excel, Team Building, Microsoft Word, Healthcare Information..., Project Management, Claim, Change Management, Health Insurance, Performance Management
Education
Franklin University 2001 — 2004
DeVry Institute of Technology
Target January 2013 - Present
Rosemount High School September 2011 - June 2013
Sedgwick CMS November 2011 - October 2012
The Concordian August 2010 - May 2011
Concordia On-Air January 2008 - May 2011
Forensics Squad August 2007 - May 2011
Extreme Makeover - Home October 2010 - October 2010
Clear Channel Radio May 2010 - August 2010
Clear Channel Radio May 2009 - September 2009
Skills
Social Media, Public Speaking, Public Relations, Social Media Marketing, Facebook, Social Networking, Marketing, Marketing Communications, Microsoft Office, Customer Service, Editing, Leadership, Management
Education
Concordia College 2007 — 2011
Bachelor of Arts, Business - Marketing and Communications - Public
Restore Rehabilitation July 2012 - Present
Sedgwick CMS October 2011 - June 2012
Coventry Health Care April 2011 - October 2011
Integrated Care Management May 2010 - December 2010
GENEX Services, Inc. January 2007 - May 2010
Intracorp 2000 - 2006
Skills
Insurance, Workers Compensation, Managed Care, Healthcare, Account Management
Education
Eckerd College
BA, Business Management in Healthcare
Sedgwick CMS December 2008 - Present
Stock Building Supply November 2005 - October 2008
Seigle's Home and Building March 1992 - October 2005
Sears November 1985 - April 1992
Eastern New Mexico University August 1990 - May 1991
First Card June 1989 - August 1990
Skills
Microsoft Word, Access, Troubleshooting, Outlook, Windows, Visio, Microsoft Office, Microsoft Excel, PowerPoint, Process Scheduler, Customer Service, Unix, SQL, Insurance, System Administration, Claims Management, Budgets, Inventory Management, Claim, Team Building, Purchasing, Pricing, Account Management, Networking, Process Improvement, Team Leadership, Strategic Planning
Education
Eastern New Mexico University 1987 — 1991
BBA, Computer Info Systems & Business Adminstration
Northern Illinois University
Computer Science
Broadspire January 2011 - February 2013
RJR Consulting Services 2007 - February 2011
Sedgwick CMS 2006 - 2007
Sedgwick CMS, Inc. 1999 - 2006
Sedgwick CMS 1997 - 1999
Gallagher Bassett 1994 - 1997
Marsh & McLennan Companies (MMC) 1988 - 1994
Marsh & McLennan Companies (MMC) 1983 - 1988
Skills
Insurance, Strategic Planning, Vendor Management, Process Improvement, Claims Management, Project Management, Project Planning, IT Strategy, Account Management, Leadership, Management, IT Management, Workers Compensation, Risk Management, Property, Executive Management
Education
DePaul University
BA, Business Administration
Sedgwick August 2013 - Present
Sedgwick CMS October 2011 - August 2013
Sedgwick CMS March 2007 - September 2011
Sedgwick CMS February 2006 - March 2007
Sedgwick CMS April 2005 - January 2006
Sedgwick CMS February 2005 - April 2005
Skills
Workers Compensation, Risk Management, Process Improvement, Business Analysis, Vendor Management, Financial Analysis, Access, Analysis, Training, Program Management, Insurance, Data Analysis, Business Process..., Visio, Business Intelligence
Education
Drexel University 2007 — 2010
B.S., Communications & Applied Technology
Monroe Community College 2001 — 2004
Associate's Degree, Business Administration & Human Resources Management
Turner Consulting March 2014 - March 2015
CorVel Corporation March 2011 - March 2014
Sedgwick CMS 2009 - 2010
American Signature, Inc. 2006 - 2008
White Castle System, Inc. 2003 - 2006
Skills
Workers Compensation, Risk Management, Legal Liability, Claim, Claims Management, Policy, Liability, Leadership, Negotiation, Loss Prevention, OSHA 30-Hour, Change Management, Critical Care Medicine, Outpatient Orthopedics, Hand-Micro Surgery, Emergency Medicine, Operational Streamlining, Cost Containment, Process Redesign, Compliance, Insurance, Human Resources, Strategy, Team Building, Litigation, Property & Casualty...
Education
Franklin University 2005 — 2012
BSBA/MBA
Sedgwick CMS November 2005 - Present
Sedgwick November 2005 - Present
Travelers 2001 - 2001
Skills
Insurance, Casualty, Commercial Lines, Professional Liability, Claim Investigation, Litigation Management, Workers' Compensation..., Data Analysis, Regulatory Compliance, Electronic Data..., Quality Assurance, Operations Management
Education
Florida Atlantic University
Bachelor of Arts (B.A.)
Michigan State University
Rally Cap August 2015 - Present
The Art Institute October 2011 - May 2015
Spirit Communications May 2012 - November 2013
Sedgwick CMS August 2009 - October 2011
CompManagement, Inc. August 2009 - October 2011
CompManagement, Inc. August 2008 - November 2009
COSI - Center of Science and Industry June 2007 - August 2008
COSI - Center of Science and Industry October 2007 - July 2008
Skills
Public Speaking, Sales, Customer Service, Marketing, Recruiting, Leadership, Social Media, Direct Marketing, Training, Time Management, Event Planning, Microsoft Office, Illustrator, Team Building, Teamwork, Educational Leadership, Social Media Marketing, Graphic Design, Typing, Career Counseling
Education
Franklin University 2010 — 2014
Masters, Marketing & Communication
Mount Vernon Nazarene University 2006 — 2008
bachelors, Communications, graphic design
Indiana Wesleyan University 2004 — 2006
Communication and Media Studies
Qmedtrix November 2008 - Present
Sedgwick CMS 2008 - Present
NCR at Home 2006 - 2008
Heartland Home Healthcare and Hospice 2005 - 2006
Education
Franklin University 2007 — 2011
Business Administration
Sedgwick CMS October 2009 - Present
Broadspire September 2003 - October 2009
Travelers 2003 - 2006
Kemper Insurance 2000 - 2003
Zurich American 1990 - 1996
Skills
Claim, Claims Management, Insurance, Commercial Insurance, Liability, Litigation Management, Underwriting, General Insurance, Managed Care, Reinsurance, Professional Liability, Risk Management, Medicare, Health Insurance, Employee Benefits, Subrogation, Strategic Planning, Disability Insurance, Healthcare, Executive Management
Education
Elmhurst College 1987 — 1989
BS, Marketing and Finance
Sedgwick August 2013 - Present
Sedgwick CMS January 2010 - Present
WellPoint August 2003 - October 2010
Winstar Communications November 1998 - May 2002
Aetna Health Plans February 1990 - October 1997
Skills
Business Intelligence, Medicine, Process Improvement, Customer Service, Microsoft Office, Microsoft Excel, Coaching, Leadership Development, Strategic Planning, Team Leadership, Operations Management, Microsoft Word, PowerPoint, Six Sigma, Public Speaking, Event Planning, Healthcare, Insurance, Outlook, Data Entry, Claim, Troubleshooting, Human Resources, Employee Benefits, Medicare, Invoicing, Workers Compensation, Claim Investigation, Medicaid, HIPAA, Training, Analysis, Medical Billing, Access, Sales, Visio, Data Analysis, Management, Team Building
Education
Franklin University
BA/BS, Business Administration/HR Mgmt
Owens Community College
AA, Executive Secretarial Science
University of Toledo
College of Business, Business Administration
Walmart January 2015 - Present
Texas Mutual Insurance Company August 2012 - November 2014
Sedgwick CMS September 2009 - August 2012
Specialty Risk Services September 2005 - April 2009
Travelers October 2003 - September 2005
Royal & SunAlliance June 2000 - October 2003
EBI Companies November 1998 - June 2000
EBI Companies September 1995 - November 1998
The Hartford May 1988 - September 1995
Skills
Claims Management, Workers Compensation, Insurance, Property & Casualty..., Commercial Insurance, Claim, Liability, Casualty Insurance, Risk Management, Legal Liability
Education
East Central University 1983 — 1987
Bachelor of Science, Business Administration
Norman High School 1980 — 1983
Concero Resources August 2011 - Present
Career Talent March 2009 - August 2011
Sedgwick CMS April 2008 - March 2009
Comforce June 2006 - April 2008
Nursing Innovations, A Division of TeamStaffRx June 2001 - June 2006
Skills
Information Technology, Insurance, Talent Acquisition, Recruiting, Technical Recruiting, Vendor Management, Human Resources, Employee Relations, Contract Recruitment, Sourcing, Temporary Placement, Internet Recruiting, Project Management, Onboarding, Temporary Staffing, Account Management, Healthcare, Recruitment Process..., Outsourced HR Services, RPO, Training, SDLC, Staff Augmentation, Permanent Placement, Staffing Services, Management, Screening Resumes, Leadership, Business Development, Consulting
Education
Flagler College
Manchester High School West
Gallagher Bassett Services, Inc. September 2013 - Present
Sedgwick CMS June 2011 - August 2013
Xchanging October 2009 - May 2011
Xchanging June 2008 - October 2009
Cambridge Integrated Services January 2005 - May 2009
Skills
Performance Management, Workers Compensation, Claims Management, Claim, Property & Casualty..., Training, Claims Resolution, Workers' Compensation..., Risk Management, Claim Investigation, Subrogation, Employee Benefits, Insurance, Vendor Management, Process Improvement, Casualty
Education
DePaul University
Bachelor of Science in Commerce, Human Resource Management
Sedgwick cms July 2014 - Present
1800flowers.com January 2014 - October 2014
Express Scripts 2012 - 2014
The Garden City Group, Inc. 2010 - 2011
Skills
Advertising, Photoshop, Social Media, Time Management, Social Media Marketing, Event Planning, Public Relations, Social Networking, Blogging, Copywriting, Editing, Marketing Communications, Event Management, Press Releases, Fashion, Customer Service, Leadership, Public Speaking, Team Building
Education
DeVry Institute of Technology 2012 — 2016
Marketing/Marketing Management, General
Brookhaven High School
Correctional Health March 2015 - Present
Insurance/Health 2013 - 2015
View Point Health ACSU 2013 - 2013
UHS Facility 2012 - 2013
State of Georgia Dept of Corrections 2007 - 2012
Sedgwick CMS 2005 - 2007
State of Tennessee Dept of Children's Services 2003 - 2005
State of Tennessee Dept of Correction (Central Office) 2000 - 2003
State of Tennessee Dept of Correction (Lois M DeBerry Facility) 1992 - 2000
Skills
Public Policy, Research, Public Administration, Policy, Community Outreach, Microsoft Office, PowerPoint, Non-profits, Strategic Planning, Microsoft Word, Local Government, Budgets, Legislative Relations, Customer Service, Teaching, Nursing, Nursing Management, Nursing Education, Mental Health, Holistic Health, Healthcare Management, Health Education, Hypnotherapy, Hypnosis, Corrections, Chemical Dependency, Case Managment, Workers Compensation, Nonprofits, Leadership Development, Hospitals, Behavioral Health, Inpatient, Program Development, HIPAA, Treatment, Healthcare, EMR, Medicare, Healthcare Consulting, Case Management, Clinical Research, EHR, Patient Safety, Crisis Intervention, Physician Relations, Utilization Management, Clinical Supervision, Medical Case Management, Provider Relations
Education
Columbus State University 2010 — 2012
Master's degree, Public Administration
Georgia Law Enforcement Command College 2010 — 2012
Executive Development/Leadership
Trevecca Nazarene University 1996 — 1998
Bachelor's degree, Management/Human Relations
Houston Community College 1983 — 1986
Associate's degree, Registered Nursing/Registered Nurse
Splendid, a division of VF Corporation August 2015 - Present
MC Design Collaboration April 2015 - July 2015
Sedgwick November 2013 - July 2015
CorVel Corporation July 2012 - November 2013
Sedgwick CMS February 2011 - June 2012
Outdoor Fun Store September 2009 - November 2010
Skills
Excel, Customer Service, Microsoft Office, Insurance, PowerPoint, Microsoft Excel, Strategic Negotiations, Settlement Agreements, lien resolution, Investigation, Claims Management, Claim, Commercial Insurance, Employee Benefits, Healthcare, Leadership, Liability, Microsoft Word, Property, Strategic Planning, Team Building, Time Management, Workers Compensation
Education
Walsh College of Accountancy and Business Administration 2010 — 2011
Masters of Science in Finance, Finance with a concentration in Corporate Finance
Michigan State University 2005 — 2009
Bachelor of Science, Mathematics, Actuarial Science
Fashion Institute of Design & Merchandising
Professional Designation in Merchandise Marketing, Merchandise Marketing
Arthur J. Gallagher & Co. September 2010 - Present
Sedgwick CMS May 2010 - September 2010
Everest National Insurance Company March 2006 - February 2010
Sullivan Law Corporation February 1997 - March 2006
Adjustco/Preferred Works/Community Care Network January 1990 - February 1997
Advanced Claims Technology/Bierly & Assocs./HCM March 1983 - January 1990
EBI Insurance Services, Inc. February 1982 - March 1986
Skills
Liability, Claim, Oversight, Workers Compensation, Insurance, Litigation Management, Claims Management
Education
Fairleigh Dickinson University - Metropolitan Campus
English Literature and Secondary Education
AEI
WCLA
IEA
WCCP, Claims, Insurance, Risk Management, Workers Compensation
IIA
Associate, Risk Management
State of California
Certified Self-Insurance Administrator
Arthur J. Gallagher & Co. August 2015 - Present
The Insurance Library Association of Boston September 2014 - Present
WGA April 2015 - August 2015
William Gallagher Associates June 2014 - April 2015
William Gallagher Associates June 2013 - June 2014
The Hanover Insurance Group January 2012 - June 2013
Sedgwick CMS November 2010 - January 2012
Charles River Laboratories November 2007 - November 2010
Acadia Insurance Company October 2001 - November 2007
Sentry Insurance Company July 1996 - October 2001
Skills
Risk Management, Claim, Liability, Property & Casualty..., Property Damage, Subrogation, Insurance, Commercial Insurance, General Insurance, Claims Management, Liability Analysis, Analysis, Casualty, Claim Investigation, Reinsurance, Investigation, Legal Liability, Litigation, Underwriting, Commercial Lines, Employee Benefits, Workers Compensation, Professional Liability, Litigation Management, Claims Handling, Umbrella Insurance, Workers' Compensation..., Claims Resolution, Employment Practices..., Insurance Law, Adjustments, Inland Marine, Excess, D&O, Property Claims, CPCU, Product Liability, Claims Investigations, Health Insurance, Public Liability, Settlement, Arbitration, Medical Malpractice, Personal Injury, Negotiation, Accident, Mediation, Fraud, Casualty Insurance
Education
Nichols College 2010 — 2012
MBA, Business Management, 3.5
Fitchburg State College 1987 — 1991
BS, Economics
Fitchburg High School 1983 — 1987
High School diploma
Engine7 Media June 2015 - Present
Mercury Payment Systems March 2014 - May 2015
SoRewarding, LLC June 2012 - 2014
Saylor & Co. LLC January 2011 - 2013
Sedgwick CMS June 2011 - June 2012
Frans Baviera, Alta Costura (Barcelona, Spain) September 2010 - January 2011
Carrot Mob Durango July 2009 - December 2009
Fort Lewis College August 2008 - December 2009
Skills
Project Management, Customer Satisfaction, Client Relations, Customer Service, Social Networking, Event Planning, Event Management, Social Media Marketing, Social Media, Leadership, Marketing Communications, Marketing Strategy, Public Relations, Fundraising, CRM, Team Management, Internal Communications, Brand Management, Sales Promotion, Grassroots Organizing, Brand Development, Employee Relations, Workflow Management, Brand Awareness, Brand Loyalty, Relationship Management
Education
Fort Lewis College 2006 — 2010
Bachelor of Arts, Business Administration and Marketing Major, Summa Cum Laude
Ecole De Commerce (ESC) La Rochelle, France 2007 — 2008
Business Administration, International Business & Marketing
Barcelona Metropol Language School
Spanish, Spanish Language
Clear Organization September 2011 - Present
ServiceLink April 2009 - December 2010
AIG Domestic Claims August 2006 - October 2008
Sedgwick CMS October 2003 - August 2006
Skills
Declutter home or small..., Senior Downsizing, Pack/Unpack due to a..., Spatial Planning, Educate Children, Public Speaking, Personal Assistant, Event Planning, Move, Home, Education, Marketing, Recruiting, Fundraising, Small Business, Negotiation, Time Management, Residential Homes, Staff Development, Entrepreneurship, Employee Benefits, Project Management, Training, Team Building, Promotions, Proposal Writing, Ebay Sales, Client Relations Skills, Social Media Marketing, Networking, Press Releases, Social Networking, Leadership, Customer Service, Public Relations, Strategic Planning, Office Organizing
Education
Robert Morris University 1986 — 1988
Bacheoler's, Business Management
Community College of Allegheny County 1984 — 1986
Associate's Degree, Business Management
Altegra Health July 2015 - Present
Virginia College October 2013 - September 2015
Jewvon’s Medical Coding & Billing, Inc. May 2009 - September 2015
Delta Career Education Corporation October 2012 - December 2013
Virginia College June 2010 - September 2011
Georgia Farm Bureau September 2009 - February 2010
Sedgwick CMS February 2007 - September 2009
Omni Insurance Company November 2005 - February 2007
AIG American General July 2004 - November 2005
Enterprise Rent-A-Car November 2003 - August 2004
Skills
National CPC, Customer Service, Insurance, PowerPoint, Microsoft Excel, Microsoft Office, Claim, Microsoft Word, Claims Management, Workers Compensation, Accounting, Budgets, Sales Management, Process Improvement, Auditing, Access, Team Building, Management, Finance, Payroll, Financial Reporting
Education
Virginia College-Birmingham 2013 — 2015
Associate's degree, Healthcare Reimbursement, 4.0
Howard's Medical Coding & Consulting, LLC 2010 — 2010
Medical Billing & Coding, 3.98
Fort Valley State University 1998 — 1999
Bachelor's Degree, Accounting
Paine College 1993 — 1996
Accounting
Sedgwick CMS September 2010 - Present
Skills
Excellent oral and..., PC literate, including..., Analytical and..., Strong organizational..., Good interpersonal..., Ability to work in a..., Ability to meet or..., In-depth knowledge of...
Education
Florida State College at Jacksonville
Sedgwick CMS July 2014 - Present
Mesirow Financial February 2014 - Present
Professional Staffing Services for CNA financial February 2013 - September 2013
TIG Specialty 1999 - 2009
Crum & Forster/Coregis 1987 - 1999
Crum & Forster Managers 1987 - 1993
Skills
Insurance, Claim, Professional Liability, Liability, Brokers, Property & Casualty..., Casualty, Claims Management, Legal Liability, Commercial Insurance, Workers Compensation, Reinsurance, Commercial Lines, Underwriting, Insurance Brokerage, Litigation Management, General Insurance, Excess, Analysis, Customer Service, D&O, Team Building, Negotiation, Claim Investigation, Medical Malpractice, Product Liability, Claims Handling, Employment Practices..., Liability Analysis, Subrogation, Litigation, Umbrella Insurance, Insurance Law, Claims Resolution
Education
DePaul University 1973 — 1975
Accounting/Business
Saint Patrick's High School 1968 — 1972
Aetna April 2011 - Present
Sedgwick CMS January 2010 - April 2011
Blue Cross and Blue Shield Association April 2007 - December 2009
UnitedHealthcare September 2001 - April 2007
Education
Loyola University Chicago School of Law 2003 — 2005
Master of Jurisprudence (M.J), Health Law
DePaul University 2001 — 2003
B.A., Pre-Law studies
Cambridge Lakes Charter School July 2011 - Present
Sedgwick CMS July 2007 - August 2009
Liberty Mutual Insurance April 2004 - July 2007
Crawford & Company June 2000 - March 2004
The Managed HealthCare Company November 1999 - June 2000
CNA Insurance May 1993 - November 1999
International Environmental Services May 1991 - May 1993
Crawford & Company April 1990 - May 1991
Skills
Customer Service, Collaborative Leadership, Attention To Detail, Committment to company..., Interpersonal Skills
Education
Elgin Community College 2011 — 2012
Business
Roosevelt University 2006 — 2006
Human Resources
Proviso West High School 1980 — 1982
Dipolma, General Studies
Oak Ridge National Laboratory September 2012 - Present
Dove Media Works August 2002 - Present
Rarity Management, Co. July 2011 - August 2012
University of Tennessee 2010 - 2011
The LORD'S Child July 2008 - September 2009
The Gathering Church March 2007 - October 2008
Elavon August 2004 - February 2006
River Terrace Resort April 2001 - August 2002
Sedgwick CMS February 2000 - December 2000
Richardson Enterprises April 1997 - January 2000
Skills
WordPress, CSS, Dreamweaver, Web Development, SharePoint, Illustrator, Adobe Acrobat, Social Media, Flash, Web Design, Email Marketing, CMS, Joomla, jQuery, JavaScript, Java, Perl, Software, COBOL, Hardware, CGI, Clarion, Elements, HTML, XHTML, SEO, ColdFusion, SQL, ServiceNow, Adobe Creative Suite, Email Marketin
Education
Fountainhead College of Technology 2011 — 2013
Bachelor of Applied Science in Computer Technology: Application Development, Computer Technology/Computer Systems Technology, 3.9
The University of Phoenix 2011 — 2011
Worked on my Bachelor of Science Degree in Web Design & Interactive Media, Web Page, Digital/Multimedia and Information Resources Design, 4.0
The Art Institute of Pittsburgh 2009 — 2011
B.S. Degree, Web Design & Interactive Media
Itawamba Community College 1998 — 2000
A.A.S. Degree, Computer Technology
Myrtle High School 1962 — 1975
High School Diploma, High School/Secondary Diplomas and Certificates
ESIS, Inc. February 2015 - Present
York Risk Services Group May 2011 - January 2015
Xchanging July 2010 - May 2011
Midwest Employers Casualty Company March 2010 - July 2010
Midwest Employers Casualty Company May 2006 - March 2010
Sedgwick Claims Management Services December 2004 - April 2006
Sedgwick CMS October 2003 - December 2004
Sedgwick CMS October 1999 - October 2003
Sedgwick CMS March 1999 - October 1999
Aon Risk Services of Illinois June 1997 - March 1999
Skills
Claim, Workers Compensation, Claims Management, Insurance, Liability, Risk Management, Litigation Management, Managed Care, Training, Analysis, Claims Handling, Property & Casualty..., Casualty, Commercial Insurance, Underwriting, Subrogation, General Insurance, Management, Investigation, Workers' Compensation..., Claim Investigation, Casualty Insurance
Education
Doane College 1985 — 1989
BA, Political Science
Safe Auto Insurance Company 2013 - 2015
Safe Auto Insurance Company 2013 - 2015
Sedgwick CMS October 2005 - October 2012
UPMC Health Plan January 2000 - February 2005
Skills
Disability Management, Medical Coding, Data Entry, Third Party Billing, Claim, Insurance, Health Insurance, Employee Benefits, Workers Compensation, Software Documentation, Disability Insurance, Analysis, FMLA, Time Management, Management, CRM, Medicare, Social Security..., Claims Management
Education
University of Pittsburgh 1986 — 1988
Associate's degree, Administrative Assistant and Secretarial Science, General
Columbus State
Did not finish, Nursing Education
Aetna Better Health July 2011 - March 2013
Sedgwick CMS March 2005 - July 2011
UNICARE HEALTH PLANS January 1997 - January 2005
SAINT JOSEPH MEDICAL CENTER March 1996 - November 1996
SAINT VINCENT HEALTH CENTERS January 1994 - January 1995
Skills
Team Building, Team Leadership, Healthcare, Case Managment, Utilization Management, Healthcare Management, Nursing, Workers Compensation, Hospitals, Insurance, Training, Employee Training, Managed Care, Social Services, Medicaid, HMO, Health Insurance, Medicare, Medicaid Managed Care, Health Plan Operations, Certified Case Manager, Medical Cost Containment, Microsoft Office, Medical Case Management, Healthcare Consulting, Disease Management, NCQA, P4P, Population Health, Utilization Review, Medical Necessity, Healthcare Utilization, Provider Relations, Quality Improvement..., Process Improvement..., Implementation..., DRG, ICD-9-CM, Pre-certification, Integrated Care, Evidence-based..., Leadership, Leading Meetings, Leading Diverse Teams, Increasing Operational..., Team Performance, Mentoring Of Staff, HIPAA, Case Management, Physicians
Education
Gannon University
Bachelor of Science Degree, Nursing
CIPCO-Iowa Area Development Group, LC January 2010 - August 2010
W.R. Berkley Corporation-Berkley Technology Services, LLC July 2006 - February 2008
Sedgwick CMS September 2001 - July 2006
Firstar/Mercantile Bank - Now U.S. Bank October 1998 - December 2000
Skills
Leadership, Customer Service, Office Administration, Invoicing, Accounts Receivable, Time Management, Business Analysis, User Acceptance Testing, Analysis
Education
Liberty University 2010 — 2015
Bachelor of Science, Psychology
Des Moines Area Community College 2003 — 2006
Associate of Arts, Liberal Arts with Business Focus
Independent Consultant October 2013 - Present
Vanguard Health Systems February 2013 - October 2013
Sedgwick CMS September 2005 - February 2013
Skills
Insurance, Claim, Liability, Claims Management, Negotiation, Litigation Management, Litigation, Professional Liability, Risk Management, Medical Malpractice, Strategic Planning, Product Liability, Liability Analysis
Education
Dowling College 2002 — 2004
MBA, Management, 3.6
Dowling College 1996 — 2000
BBA, Finance, 3.87
Alliance National Insurance Company 2008 - Present
Uncle Jimmie's Magikal Mountain 2008 - Present
Sedgwick CMS 2006 - 2008
AIG Claims Services (Moved Operations to Delaware) 2006 - 2006
AUL RMS 2004 - 2006
Gallagher Bassett Services, Inc. 2002 - 2004
Small Business Underwriters 1998 - 2002
Alexis, Inc. (No Longer in Business) 1995 - 1998
Guard Insurance Group 1992 - 1995
EBI Companies 1988 - 1992
Skills
Claims Management, Claims, Property & Casualty..., Litigation Management, Subrogation, Litigation, Risk Management, Claims Administration, Investigation, Reinsurance, Negotiation, Customer Relations, Supervisory Skills, Public Speaking, Customer Service, Strategic Planning, Settlements, Account Management, Auditing, Problem Solving, Process Improvement, Employee Relations, Coaching, Coverage, Risk Assessment, Investigations, Budgeting, Claim, Insurance, Workers' Compensation..., Workers Compensation, Liability, Private Investigations, Settlement, Claim Investigation, Budgets, Casualty, Property Damage, Brokers, Liability Analysis, Claims Resolution, Commercial Lines, Claims Handling, Professional Liability, Legal Liability, AIC, Commercial Insurance, Excess, General Insurance, Accident
Education
Eastern University 1998 — 2006
Bachelor of Arts (B.A.), Business/Organizational Management, 3.55
Luzerne County Community College
Associate's degree, Criminal Justice and Investigation, 3.0
Pittston Area HS
GE July 2011 - Present
Borders Group, Inc. September 2008 - July 2011
Borders Group, Inc. February 2004 - September 2008
Borders Group, Inc. November 2000 - February 2004
Borders Group, Inc. November 1998 - November 2000
Sedgwick, CMS October 1997 - November 1998
Skills
SQR, PeopleCode, SQL, PL/SQL, C++, Java, VBA, VB.NET, HTML/XHTML, XML, PHP/mySQL, UNIX – batch/scripting, Windows 98, 2000, XP,..., DOS, Microsoft Office..., Microsoft Project, Microsoft Expression, Sharepoint, Changepoint, TestDirector/HP Quality..., LDAP/Tivoli, VistaPlus, Crystal Reports for..., OutlookSoft (basic..., Remedy, PeopleSoft, Access, MS Project, BMC Remedy, Crystal Reports, ERP, SharePoint, SDLC, HRIS, Oracle, Requirements Gathering, Data Warehousing, Change Management, Business Intelligence, Requirements Analysis, Databases, Visual Basic, Integration, Database Design, DB2
Education
Eastern Michigan University 2011 — 2015
MS, Technology Studies
Jackson Community College 2007 — 2011
Computer Programming Specialist Certificate
Western Michigan University 1994 — 1996
BS, Psychology (Performance Management)
Franklin High School
Sedgwick CMS August 2008 - Present
Winston & Strawn LLP September 1996 - June 2008
Education
Drake University 1973 — 1977
Highmark May 2015 - Present
MCMC LLC May 2014 - February 2015
Align Networks - Formerly Universal SmartComp February 2008 - March 2014
Universal SmartComp February 2007 - February 2008
Sedgwick CMS November 2004 - February 2007
Skills
Workers Compensation, Claims Management, Managed Care, Claim, Insurance, Customer Service, Account Management, Health Insurance, Healthcare, Leadership, Medicare, Process Improvement, Strategic Planning, Team Building, Property & Casualty..., Management
Education
Edinboro University of Pennsylvania
Bachelor of Science (B.S.), Business Admininstration
Edinboro University of Pennsylvania
Associate of Applied Science, Dental Laboratory Technology/Technician
USAA October 2012 - Present
Sedgwick CMS August 2006 - October 2012
US Army January 1984 - January 1990
Skills
Claim, Liability, Insurance, Litigation, Legal Liability, Subrogation, Fraud, Property Damage, Mediation, Analysis, Leadership, Arbitration, Claims Management, Property & Casualty..., Personal Injury, Investigation, Liability Analysis, Casualty, Claims Handling
Education
Liberty University 2010 — 2013
Master of Business Administration (MBA), Accounting, 3.89
Excelsior College 2007 — 2009
BS, Business, 3.84
The University of Texas at Arlington 2013 — 2013
Paralegal Certificate, 300 hours
Community Health Center May 2015 - Present
Community Health Center July 2013 - April 2015
Desarrollo Sostenible para Guatemala February 2013 - May 2013
University of Connecticut School of Social Work September 2011 - May 2013
Environmental Compliance Services, Inc. January 2011 - August 2011
Sedgwick CMS December 2007 - August 2010
Catalyst Environmental Consulting October 2006 - November 2007
Skills
Community Outreach, Microsoft Office, PowerPoint, Nonprofits, Microsoft Excel, Public Speaking, Microsoft Word, Social Media, Outlook, Customer Service, Social Services, Editing
Education
UConn School of Social Work 2011 — 2013
Master of Social Work (MSW), Community Organization
Fairfield University 2002 — 2006
BA, History, Environmental Studies
CorVel Corporation March 2015 - Present
School District of Philadelphia August 2009 - March 2015
Sedgwick CMS December 2006 - July 2009
C.N.A. 2003 - 2006
Skills
Claims Management, Casualty, Workers Compensation, Subrogation, Claim, Legal Liability, Claim Investigation, Workers' Compensation..., Litigation Management, Risk Management, Claims Handling, Excess, Claims Resolution, Property & Casualty..., Insurance, Liability Analysis, Accident, Training, Litigation, Settlement, Self-insured, Commercial Insurance, Analysis, Health Insurance, Product Liability, Brokers, Liability, Personal Injury, Reinsurance, Commercial Lines, Medicare, Adjusters, General Insurance, Disability Insurance, Employee Benefits, Property Damage, Professional Liability, Claims Investigations, Disability Management, CPCU, AIC, Employment Practices..., Underwriting, Insurance Law, D&O, Adjustments, Automobile Liability, Captives, Property Claims, Indemnity
Education
Drexel University - LeBow College of Business 1989 — 1994
Monsignor Bonner
St. Bernadette
Sedgwick CMS January 2011 - Present
Specialty Risk Services August 2006 - March 2011
Statewide Claims August 2002 - August 2006
GLI Corporate Risk August 1999 - August 2002
Skills
Subrogation, Claims Management, Claim Investigation, Property Damage, Claim, Legal Liability, Property & Casualty..., Liability, Casualty, Commercial Lines, Liability Analysis, Claims Handling, Personal Injury, Risk Management, Litigation Management, Insurance
Education
Dallas County Community College 1977 — 1979
No degree, Basic courses
Eastfield Jr College 1976 — 1978
None, Basics
Patriot National, Inc. June 2015 - Present
Patriot National, Inc. September 2011 - June 2015
Sedgwick CMS June 2011 - September 2011
Cambridge Integrated Services November 2005 - May 2011
Skills
Workers Compensation, Claim, Claims Management, Insurance, Legal Liability, Subrogation, Litigation Management, General Insurance, Workers' Compensation..., Claim Investigation, Medical Billing, Claims Resolution, Commercial Lines, Health Insurance, Liability Analysis
Education
Florida Agricultural and Mechanical University 1999 — 2005
Bacholor of Science, Psychology
Morningstar November 2013 - Present
Sedgwick March 2013 - November 2013
Sedgwick CMS February 2012 - February 2013
Sedgwick CMS March 2010 - February 2012
Sedgwick CMS May 2008 - March 2010
Liberty Mutual Insurance March 2005 - April 2008
Skills
Change Management, Process Improvement, Project Management, Leadership, Talent Management, Business Strategy, Negotiation, Consulting, Risk Management, Business Analysis, Analysis, Data Analysis, Insurance, Strategic Planning, Management, Training, Cross-functional Team..., Business Process..., Account Management
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 2009 — 2011
MBA, Operations Management/Leadership and Change Management
The London School of Economics and Political Science (LSE) 2004 — 2004
University of Illinois at Urbana-Champaign 2001 — 2004
Bachelor of Arts, Economics
Methodist Health System April 2014 - Present
Conifer Health Solutions December 2013 - April 2014
Texas Health Resources November 2012 - December 2013
Texas Health Resources August 2011 - November 2012
Cardiac Center of Texas, PA 2012 - 2012
Sedgwick CMS December 2005 - May 2011
Concentra June 2004 - December 2005
Skills
Epic Systems, EMR, Healthcare, Healthcare Information..., Microsoft Office, Microsoft Excel, Microsoft Word, Insurance, Claim, Policy Analysis, PowerPoint, Medical Terminology, Claims Management, Patient Safety, Cpr Certified, Medical Billing, HIPAA, Medical Records, Software Documentation, Administrative..., ICD-9, Hospitals, EKG, Phlebotomy, EHR, Vital Signs, Customer Service, Data Entry, BLS, Medical Assisting, Medicaid, Direct Patient Care, Medicare, Risk Management, Negotiation, Budgets, Event Management, Financial Analysis, Strategic Planning, Healthcare Management, Bilingual-English/Spanis..., Call Centers, Health Insurance, 10 Key, Translation, McKesson PACS, Meditech, Emergency Room, Appointment Scheduling, Blood Pressure
Education
Sanford-Brown College-Dallas 2011 — 2012
Medical/Clinical Assistant
Dallas County Community College 1996 — 1998
St Augustine H.S
KenCrest Services, Inc. February 2011 - Present
Home Instead Senior Care October 2010 - Present
Engle Martin Claims Administrative Service September 2005 - February 2008
Sedgwick CMS October 2004 - July 2005
Progressive Insurance November 2002 - May 2004
Farmers Insurance October 2001 - May 2002
Nationwide Insurance March 1996 - October 2001
Erie Insurance Group February 1995 - March 1996
State Farm Insurance July 1987 - October 1994
Education
Delaware Valley University 1981 — 1984
BSBA, Business Admin.
Sedgwick CMS April 2014 - Present
The Hartford October 2008 - March 2014
Education
Florida State University 1988 — 1993
Lincoln Financial Group July 2012 - Present
Sedgwick CMS December 2006 - April 2009
American Express August 1995 - October 2003
Skills
Claims Management, Claim, Workers Compensation, Insurance, Disability Insurance, Subrogation, Health Insurance, Claim Investigation, Employee Benefits, Underwriting, Life Insurance, Disability Management, Term Life Insurance, Training, Long-term Care, Brokers, Benefits Administration
Education
University of Phoenix 2007 — 2008
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
University of Phoenix 2006 — 2008
Master of Business Administration (MBA), Human Resources Management and Services
Everglades University 2001 — 2003
Bachelor of Business Administration (B.B.A.)
Keiser University-Ft Lauderdale 1997 — 2001
Associate of Science (A.S.), Business Administration and Management, General
NORTHWEST CASUALTY CLAIMS CONSULTING, INC April 2007 - Present
Sedgwick CMS 2008 - 2009
Travelers 2002 - 2007
Travelers 1999 - 2002
Travelers - Seattle, WA March 1984 - September 1999
Travelers Insurance - Billings, MT and Great Falls, MT January 1979 - April 1984
Travelers January 1977 - January 1979
Travelers August 1976 - January 1977
Skills
Claims, Liability, Casualty, Coverage, Claims Management, Litigation, General Liability, Property & Casualty..., Insurance, Commercial Insurance, General Insurance, Insurance Claims, Litigation Management, Claims Administration, Commercial Lines, Risk Management, Negotiation, Performance Management, Claim, Product Liability, Bad Faith, General Liability..., Coverage Disputes, Legal Liability, China Business..., Claim Investigation, Professional Liability, Claims Handling, Subrogation, Insurance Law, Property Damage, Liability Analysis, Umbrella Insurance, Excess, Public Liability, Employment Practices..., Brokers, Mediation, D&O, Accident, Expert Witness, Casualty Insurance
Education
American Educational Institute 1980 — 1981
SCLA
Dominican University of California 1972 — 1976
Bachelor of Arts, Psychology
St. Francis Prep - La Canada, CA 1968 — 1972
college prep
Fort Worth ISD January 2014 - Present
Uplift Education August 2012 - Present
Sedgwick CMS February 2006 - March 2009
Merck 2000 - 2003
Skills
Curriculum Development, Student Counseling, Educational Leadership, Curriculum Design, Insurance, Case Management, HR Management, Training & Development, Social Services, Crisis Intervention, Public Speaking, Volunteer Management, Volunteer Recruiting, Psychotherapy, Psychological Assessment, Psychological Testing, Classroom
Education
Texas Woman's University 2010 — 2014
Doctoral Candidate, Cognitive, Developmental and Educational Psychology.
Prairie View A&M University 2007 — 2009
Master of Education (MEd), Counselor Education/School Counseling and Guidance Services
Dallas Baptist University
Advanced Graduate CertifIcate in Counseling Psychology, Counseling Psychology
Sedgwick CMS July 2007 - Present
CompManagement, Inc. (now Sedgwick CMS) September 2004 - July 2007
MP TotalCare (now CCS Medical) 2003 - 2004
Express Med/MP TotalCare 2001 - 2003
Express Med 2000 - 2001
Elsea, Collins and Company CPAs 1991 - 2000
KPMG Audit 1989 - 1991
Skills
GAAP, Internal Controls, Finance, Internal Audit, Financial Reporting, Auditing, Accounting
Education
Franklin University 2005 — 2007
MBA
Texas A&M University 1984 — 1988
BBA, Accounting
North American Risk Services September 2011 - Present
Sedgwick September 2011 - Present
Managed Comp March 1999 - January 2003
Gallagher Bassett February 1998 - March 1999
Sedgwick CMS April 1995 - February 1998
Walt Disney World January 1991 - December 1994
Skills
Claims Management, Property & Casualty..., Subrogation, Insurance, Claim Investigation, Litigation Management, Claim, Workers Compensation, Legal Liability, Liability
Education
Caesar Rodney Senior High
Delaware State University
B.S., Marketing and Business Administration
Sedgwick CMS November 2009 - Present
Fireside Bank August 2005 - November 2008
Parex Bank April 2000 - May 2002
Linezers Medical Clinic, Riga, Latvia February 1985 - April 2000
Education
Foothill College 2003 — 2005
Financial Accounting, Tax Fundamentals
Polytechnic University of Riga, Latvia 1974 — 1979
B.S., Computer Science
CCMSI November 2010 - Present
Sedgwick CMS November 2010 - Present
Education
Eastern Illinois University 1991 — 1995
BA, Speech Communication
Progressive Medical Inc July 2011 - Present
Sedgwick CMS June 2010 - July 2011
Xchanging (CISGI) December 2005 - June 2010
Xchanging (CISGI) December 2005 - June 2010
Education
American Educational Institute, Inc
WC Claims Law Associate
Franklin University
MBA, Business Administration (Finance Focus)
Sedgwick CMS June 1987 - Present
Skills
Property & Casualty..., Workers Compensation, Claim, Insurance, Claims Management, Liability, Legal Liability, Professional Liability, Litigation Management, Claim Investigation, Casualty, General Insurance, Strategic Planning, Commercial Insurance
Education
Franklin & Marshall College 1968 — 1973
BA, English
Advocate Health Care April 2012 - Present
Advocate Health Care April 2011 - April 2012
Sedgwick CMS May 2006 - January 2011
Unicare September 2001 - May 2006
Hand Surgery Associates July 1996 - September 2001
Education
Northwestern University 2008 — 2010
Masters of Science, Medical Informatics
University of Phoenix 2003 — 2006
Bachelors of Science in Health Care Services
Elgin Community College 1990 — 1994
Associate of Applied Science in Nursing
Sedgwick June 2015 - Present
sedgwick September 2011 - Present
Sedgwick CMS May 2006 - October 2010
Foremost Insurance May 2005 - April 2006
Unum February 2000 - February 2005
Skills
Risk Management, Project Management, Process Improvement, Program Management, Disability Insurance, Software Development, Business Process, Integration, Vendor Management, SDLC, Cross-functional Team..., Business Analysis, Claim, Training, Strategy, Insurance, Requirements Analysis, Visio, Databases, Management, Analysis, Leadership, Budgets
Education
The University of Tennessee at Chattanooga 2001 — 2003
Master's, Public Administration
Florida State University 1996 — 1998
BS, Political Science
Sedgwick CMS
Skills
Claims Management, Insurance, Property & Casualty..., Litigation Management, Commercial Insurance, Legal Liability, Workers Compensation, Professional Liability, Claim, Casualty Insurance
Education
Florida State College at Jacksonville
AS, Business
Florida State College at Jacksonville
Business
Downey Public Risk Underwriters May 2008 - Present
Long Term Care Group January 2008 - May 2009
Conseco September 2005 - May 2008
Wausau Insurance January 1997 - October 2004
sedgewick claims management 1997 - 1999
Sedgwick CMS February 1996 - January 1997
Skills
Workers Compensation, Insurance, Claim, Litigation, Training, Claims Management, Process Improvement, Property & Casualty..., Managed Care, Customer Service, Microsoft Office, Policy, Litigation Management, Subrogation, Claim Investigation, Legal Liability, Liability
Education
Eastern Michigan University 1999 — 2004
BA, Communication
Detroit Catholic Central
A. Frazier and Associates March 2012 - Present
Knights of Columbus June 2011 - March 2012
Sedgwick CMS April 2005 - June 2011
Lindenwood University October 2008 - 2010
WellPoint December 2001 - April 2005
Skills
Healthcare, Managed Care, Medicare, Healthcare Management, Hospitals, Training, Healthcare Consulting, Medicaid
Education
Lindenwood University 2007 — 2008
MHA, Health Care Management
Lindenwood University 2001 — 2002
MBA, Business
Franciscan University of Steubenville 1990 — 1994
Bachelor of Science in Nursing, Nursing, Biology
Penn State University 1988 — 1990
Associates, Biology, Nursing
Sedgwick CMS February 2000 - Present
Associates Financial Services May 1996 - February 2000
Education
Eastern Washington University 2001 — 2002
BA
Gonzaga University - School of Business Administration 1993 — 1996
BA
Sedgwick April 2014 - Present
Sedgwick CMS November 2011 - April 2014
New Foundation Center April 2009 - September 2011
Lutheran Social Services of Illinois August 1998 - April 2009
Trilogy, Inc February 1995 - August 1997
Skills
Case Managment, Mental Health, Case Management, Social Services, Psychology, Non-profits, Crisis Intervention, Psychotherapy, Group Therapy, Behavioral Health
Education
Concordia University-River Forest 1993 — 1995
Master of Arts, Human Services
Eastern Illinois University 1988 — 1992
BA, Psychology
Montini Catholic High School 1984 — 1988
College Prep
FARA Insurance Services/York Risk Services Group December 2008 - Present
Sedgwick CMS 2002 - 2008
Skills
Liability, Claims Management, Insurance, Workers Compensation, Commercial Insurance, Claim, Property & Casualty..., Workers' Compensation..., Brokers, Legal Liability, Casualty, Customer Service, Professional Liability, Risk Management, Subrogation, Management, Commercial Lines, Employee Benefits, Healthcare, Sales Management, Team Building, Underwriting, Health Insurance, General Insurance, Account Management, New Business Development, Medicare, Litigation Management, Claim Investigation, Managed Care
Education
Creighton University 1979 — 1982
J.D.
Indiana University Bloomington 1975 — 1979
B.A.
Sedgwick CMS Massage TherapistMassage EnvyAugust 2007 - Present
Education
Columbus State Community College 1998 — 2006
Associates of Applied Science, Massage Therapy
MCMC April 2012 - Present
Sedgwick CMS June 2011 - May 2012
Xchanging February 2007 - July 2011
Xchanging January 2011 - June 2011
Southwest Airlines April 2004 - February 2007
Skills
Six Sigma, Vendor Management, Business Analysis, Customer Service, Operations Management, Process Improvement, Team Building
Education
Fairmont State University 2000 — 2000
Child Development
West Virginia Wesleyan College 1998 — 2000
Child Development
Merry Farnen & Ryan, P.C. September 2013 - Present
First Mercury Insurance Company March 2010 - Present
Law Office of Cliff G. Prebay January 2009 - May 2012
HBC Ferguson May 2004 - December 2008
Christopher J. Trainor & Associates May 2006 - February 2008
Kopka, Pinkus, Dolin & Eads, P.L.C. May 2004 - May 2006
Barry F. LaKritz, P.C. January 2003 - May 2004
Mihelich and Kavanaugh 2000 - 2002
Sedgwick CMS March 1999 - March 2000
ESIS/General Motors Central Claim Unit February 1994 - March 1999
Skills
Criminal Law, Legal Assistance, Securities Regulation, Powers of Attorney, Trusts, Banking Law, Corporate Law, Westlaw, Corporate Governance, FCPA, ERISA, Competition Law, Liability, Insurance, Licensing, Litigation Support, Employment Law, Dispute Resolution, Excess, Investigation, Legal Issues, Subrogation, Bankruptcy, Personal Injury..., Class Actions, Construction Law, Patent Litigation, Reinsurance, Commercial Litigation, Workers Compensation, Family Law, Fraud, Insurance Consulting, Private Investigations, Legal Compliance, Alternative Dispute..., Property Damage, Policy, Accident, Risk Management, Claims Management, Insurance Law
Education
Wayne State University Law School 1992 — 1997
JD, Law
Michigan State University 1984 — 1987
BA, Prelaw and Public Policy
Delta College 1982 — 1984
AA, Business Administration Pre-Law
Bay City Western High School 1978 — 1982
high school diploma, college preparatory
Sedgwick CMS May 2005 - Present
Hospice of Union County/ Carolina Health Systems/CMC February 2012 - Present
Servicing Our Seniors February 2010 - December 2012
Cosmopolitan Realty August 2008 - Present
Travelers March 1998 - August 2005
Skills
Workers Compensation, Claim, Medical Malpractice, Professional Liability, Legal Liability, Healthcare, Utilization Management, Disability Management, Adult Education, Staff Development, Medicare, Nursing, Teaching, Case Managment, Medicaid, Nursing Education
Education
Farmingdale State University of New York 1988 — 1990
Associate of Arts and Sciences (A.A.S.), Nursing
Sedgwick CMS September 2006 - Present
Education
Eastern Illinois University 1998 — 2000
Bachelor of Business Administration (BBA), Business Administration and Management, General
UnitedHealth Group April 2013 - Present
Centene Corporation October 2012 - April 2013
Centene Corporation July 2011 - October 2012
Enterprise Rent-A-Car May 2008 - April 2010
Dillard's May 2007 - August 2007
The Village on Tharpe Street August 2006 - May 2007
Sedgwick CMS June 2006 - August 2006
Frito Lay May 2005 - August 2005
Skills
Customer Service, Sales, Microsoft Excel, Microsoft Office, Forecasting, Recruiting, Analysis, Management, Time Management, New Business Development, Business Development, Sales Management, Leadership, Financial Reporting, Financial Analysis, Finance, Process Improvement, Budgets, Insurance, PeopleSoft, Accounting, Data Analysis, Strategic Planning, Marketing, Business Analysis, Account Management, Financial Modeling, PowerPoint, Risk Management, Access, Business Process..., Operations Management, Team Leadership, Market Research, CRM, Strategy, Strategic Financial..., Sarbanes-Oxley Act, Banking, Microsoft Word, Outlook, Training, Team Building
Education
Nova Southeastern University 2011 — 2012
Masters of Accounting, Accounting
Florida State University - College of Business 2004 — 2008
Bachelor of Science, Management & Marketing
Gallagher Bassett Services, Inc. June 2013 - Present
Sedgwick CMS Senior Liability Claims ExaminerSedgwick CMSSeptember 2008 - May 2010
Education
Eastern Illinois University 2001 — 2005
Bachelor, Finance
GAB Robins, Inc. February 2008 - February 2011
Cambridge Integrated Services September 2004 - February 2008
Sedgwick CMS June 2001 - 2004
RSKO / Alexsis May 1982 - 2000
Xerox Corporation 1978 - 1981
Education
Eastern Michigan University 1972 — 1976
BA, Marketing
McDonald's Corporation September 2011 - Present
Sedgwick CMS October 2007 - September 2011
Great American Insurance March 2005 - September 2007
Skills
P&L Analysis, Fixed Assets, Bank Reconciliation, Auditing, Insurance, Training, Claim, Policy, Budgets, Accounts Receivable, Accounts Payable, Account Reconciliation, Spreadsheets, G/L Analysis, US GAAP, Oracle
Education
Franklin University 2010 — 2011
BS, Forensic Accounting
University of Cincinnati 1997 — 2003
Bachelor, Business Economics
Sedgwick CMS January 2013 - Present
Liberty Mutual Group March 1977 - September 2012
Liberty Mutual Insurance March 1977 - September 2012
Skills
Workers Compensation, Claims, Medicare, Litigation, Settlements, Loss Reserving, Customer Service, Communication, Management, Insurance, Claim, Settlement, Claims Management, Liability, Public Liability, Property & Casualty..., Commercial Insurance, Subrogation, Product Liability, Workers' Compensation..., Personal Injury, Legal Liability, Claim Investigation, Litigation Management, Commercial Lines, Negotiation, Case Managment, Casualty, General Insurance, Disability Insurance, Professional Liability, Underwriting, Brokers, Case Management, Health Insurance, Property Damage, Casualty Insurance
Education
Florida International University - College of Business 1982 — 1983
Management & Organization
Miami Dade College 1980 — 1982
AA, Management and Organization
Progressive Insurance 2012 - 2015
Sedgwick CMS 2010 - 2011
Insurance.com January 2003 - 2010
Insurance.com 2003 - 2010
Fifth Third Bank 2000 - 2002
Skills
Insurance, Management, Call Centers, Loans, Customer Service, Sales, Outlook, Notary Public, Communication, Problem Solving, Teamwork, Team Building, listening
Education
Hondros College
Property and Casualty Insurance, completed
David N. Myers University
Pubic and Business administration
Allstate Insurance September 2010 - Present
Sedgwick CMS August 2001 - June 2010
GMAC Insurance March 1996 - August 1999
Skills
Insurance, Claims Management, Commercial Insurance, Property & Casualty..., Claim, Legal Liability, Personal Injury, Casualty, Leadership, General Insurance, Liability, Customer Service, Commercial Lines, Subrogation, Casualty Insurance
Education
Florida Agricultural and Mechanical University 1986 — 1990
Business Administration
Nationwide Insurance April 2014 - Present
Nationwide Insurance January 2012 - April 2014
Sedgwick CMS February 2000 - November 2011
Baptist Health April 1997 - August 2000
Skills
Property Damage, Insurance, Claims Management, Casualty, Workers Compensation, Subrogation, Liability, Claim Investigation, Property & Casualty..., Liability Analysis, Mediation, Litigation, Claim, Litigation Management, Legal Liability, Commercial Insurance, Medicare, Claims Handling, Commercial Lines, Inland Marine, Xactimate, Public Liability, Investigation, Life Insurance, Adjusters, Long-term Care, D&O, Negotiation, Disability Insurance, Accident, Risk Management, Underwriting, Claims Resolution, Product Liability, Professional Liability, Employee Benefits, Umbrella Insurance, Managed Care, Excess, Insurance Law, Benefits Administration, Workers' Compensation..., Employment Practices..., Property Claims, Adjustments, Personal Injury, CPCU, General Insurance, Settlement, Reinsurance
Education
University of Phoenix 2002 — 2004
MBA, Business
University of North Florida 1994 — 1996
BA, Sociology Criminal Law
Daytona Beach Community College 1991 — 1993
Associate's degree, Business General Education
Aetna 2013 - Present
Aon Hewitt January 2010 - January 2011
The Regence Group May 2007 - May 2009
Aetna 1998 - 2007
Sedgwick CMS December 1995 - September 1998
Skills
Insurance, Benefits Administration, Health Insurance, Vendor Management, Disability Insurance, Brokers, Health Savings Accounts, Claim, Employee Benefits, Underwriting, Life Insurance, Strategy, Leadership, Human Resources, Management
Education
Concordia College
B.A., History
The University of North Dakota School of Law
J.D., Law
University of Minnesota-Twin Cities
M.A., History
Sedgwick CMS October 2012 - Present
Target Medical Inc. June 2009 - June 2012
--Self employed January 2008 - January 2011
Education
Florida Agricultural and Mechanical University 1972 — 1976
B.S., Clothing & Retail
Sedgwick CMS June 2015 - Present
Sedgwick CMS September 2011 - June 2015
Partners Assurance LLC March 2009 - September 2011
Sedgwick CMS July 2007 - March 2009
Skills
Claims Management, Casualty, Claim, Insurance, Liability, Commercial Lines, General Insurance, Casualty Insurance, Professional Liability, Property, Risk Management, Litigation Management
Education
Dallas Baptist University 1979 — 1982
Bachelor of Science, Marketing & Management
Sedgwick CMS October 2006 - Present
Skills
Property & Casualty..., Litigation, Casualty, Workers Compensation, Insurance, Legal Liability, Commercial Insurance, Liability, Claim, Claims Management, General Insurance, Litigation Management, Claim Investigation, Liability Analysis, Subrogation
Education
DePaul University 1981 — 1983
Juris Doctor, Law
Sedgwick CMS ConsultantTastefully SimpleApril 2012 - Present
Sedgwick 2002 - Present
Education
Columbus State University
Sedgwick CMS July 2011 - Present
Sedgwick 2012 - 2014
Nationwide Better Health 2009 - 2011
Skills
Workers Compensation, Customer Service, Benefits Administration, Employee Benefits, Claim, Insurance, Time Management, Interviews, PowerPoint, FMLA, Employee Relations, Performance Management, Training, Human Resources, Payroll, Process Improvement, Leadership, Team Building, Coaching, Vendor Management, Project Management, Program Management, Health Insurance, Strategic Planning, Disability Insurance, Microsoft Excel, Call Centers, Outlook, Healthcare, Business Analysis
Education
Franklin University 2009 — 2012
BSN Allied HealthCare management
Sedgwick CMS January 2013 - Present
Medpro Personnel March 2011 - December 2012
Schaller Anderson Medical Administrators, Inc September 2007 - January 2011
Health Dialog September 2004 - September 2007
Sierra Military Health Services March 1998 - August 2004
MRI of Hampton Roads June 1995 - June 1997
school health services August 1994 - April 1995
Orange County Public Schools January 1991 - January 1994
Osteopathic hospital in portland maine 1988 - 1990
Skills
clinical Review, Medical Management, case management, Microsoft Office, Excel, Health coaching, Motivational..., Utilization Management, process improvement, Staff Mentor, Staff Development, productivity tracking, PowerPoint, Urac standards, Outlook Express, care coordination, Long Term care..., Interqual, Miliman guidelines, Clinical Supervision, Fundraising, Business Relationship..., Healthcare, Medicare, Long-term Care, Managed Care, Health Care Systems, Case Managment, Nursing, Medicaid, Healthcare Management, Healthcare Consulting, Disease Management, Certified Case Manager, Hospitals, Inpatient, Microsoft Excel, Process Improvement, HEDIS, Home Care, Patient Advocacy, Wellness Coaching, HIPAA, Clinical Research, Utilization Review, Medical/Surgical, Health Education, EMR, Management, Case Management
Education
Wilkes College 1981 — 1986
Bachelors of Science, Nursing
Eastern Nazarene College
Pre Nursing
Lisbon high school
Sedgwick CMS October 2001 - Present
Skills
Claim, Legal Liability, Property & Casualty..., Liability, Casualty, Commercial Insurance, General Insurance, Commercial Lines, Health Insurance, Outlook, Professional Liability, Underwriting, Disability Insurance, Employee Benefits, Litigation Management, Subrogation
Education
Farmingdale State University of New York
Sedgwick CMS December 2011 - Present
Nationwide Better Health February 2009 - October 2011
FutureHealth Corp. August 2005 - January 2009
Skills
Access, Microsoft Excel, ASP, PowerPoint, Microsoft Word, Quality Center, HTML, JavaScript, Java, SQL Server Management..., C++, Adobe Acrobat, CGI, Visio, WebFOCUS, Data Analysis, SDLC, Business Analysis, Software Documentation, Visual Basic, SQL, Quality Assurance, Analysis, Project Management, SharePoint
Education
Towson University 2001 — 2003
Computer Science
Essex Community College 1998 — 2001
Computer Science
Sedgwick CMS August 2011 - Present
Skills
Oracle SQL, Progress 4GL, C++, Requirements Analysis, Software Quality..., Testing, Test Planning, Quality Center
Education
Delta State University 2007 — 2011
BBA, Computer Info. Systems
CorVel Corporation 2010 - Present
Sedgwick CMS 2007 - 2010
Liberty Mutual Insurance 2003 - 2007
Skills
Healthcare, Healthcare Management, Hospitals, Nursing, HIPAA, Medicare, Healthcare Information..., Home Care, Medical Billing, EMR, Clinical Research, Utilization Management, Health Insurance, Microsoft Office, Medicaid
Education
Florida Southern College
BSN, Nursing Science
Valencia College
Assocaites in Nursing
Sedgwick CMS October 2008 - Present
Skills
Claims Management, Subrogation, Claim, Liability, Casualty, Legal Liability, Property & Casualty..., Claim Investigation, Insurance, Workers Compensation, Litigation Management, Property Damage, Commercial Lines, Commercial Insurance, General Insurance
Education
Florida Community College at Jacksonville
Terry Parker High School
Sedgwick CMS July 2010 - Present
Sedgwick CMS/Factualphoto April 2007 - July 2010
Factualphoto April 2006 - April 2007
Skills
Experience handling and..., Microsoft Office, Good interpersonal..., Strong work ethic, Detail oriented, Customer Relations, Permanent Employee..., FOID card, Telephone Skills, Shipping/receiving, Log Shipping, Video Editing, Copy Editing, Office Administration, Directory Services, Security Awareness, Fraud Investigations, Insurance Fraud, Administrative Support, Internal Communications, Excel, Editing, Event Management, Insurance, Social Networking, Outlook, Organizing, PowerPoint, Photoshop, Quality Management, Problem Solving, Teaching, Teamwork
Education
County College of Morris 2001 — 2003
Morris Knolls High School 1998 — 2001
High School, Honors/Regents High School/Secondary Diploma Program
FP Supply - Columbus June 2015 - Present
Solutions Staffing December 2014 - June 2015
Distinctive Home Improvements, Inc. August 2011 - June 2014
Sedgwick CMS February 2009 - August 2011
DEX December 2006 - October 2008
Skills
Human Resources, Customer Service, Management, Microsoft Word, Outlook, Team Building, Employee Relations, Budgets, Employee Benefits, Microsoft Excel, Training, Performance Management, Benefits Administration, PowerPoint, HRIS, Leadership, Onboarding, Project Management, Contract Negotiation, Time Management, New Hire Orientations, Interviews, Payroll, Contract Management, Strategic Planning, Microsoft Office, Data Entry, Employee Training, Workers Compensation, FMLA, Recruiting, Customer Satisfaction, HR Policies, Insurance, Office Management, English, Administrative..., Social Media
Education
Ohio School of Phelbotomy 2013 — 2013
Certified Phelbotomist, Phelbotomy
Ohio Dominican University 2002 — 2002
Associate of Science (A.S.), Business Administration and Management, General
Columbus State Community College 1997 — 1997
Certified Pharmacy Technician, Pharmacy
Sedgwick CMS June 2012 - Present
Self-employed June 2007 - Present
Fleet Response March 1998 - June 2007
Skills
Creative Writing
Education
Cuyahoga Community College 2007 — 2009
The University of Akron 1992 — 1997
JM Consulting Services 2011 - Present
Sedgwick CMS December 2009 - Present
Broadspire July 2000 - December 2009
Skills
Certified Nurse Case..., Certified Life Care..., Medicare Set Aside..., Registered Nurse, Medicare, Medical Records, Workers Compensation
Education
University of Phoenix 2001 — 2003
Master of Science, Registered Nursing/Registered Nurse
Florida A&M University 1990 — 1995
Bachelor of Science (B.S.), Registered Nursing/Registered Nurse
Ashley Stewart November 2012 - Present
Medix Staffing Solutions June 2013 - November 2013
Sedgwick CMS 2008 - 2011
The Hartford March 2004 - May 2008
Zurich North America May 2004 - August 2005
Insurance Overload Staffing December 2003 - May 2004
Martin Boyer Cambridge December 2000 - July 2003
Specialty Risk Services August 1999 - December 2000
Education
Northern Illinois University 1994 — 1998
Bachelor of Science (BS), Community Health
Eastern Illinois University 1991 — 1993
Sedgwick CMS
Skills
Claims Management, Commercial Lines, Legal Liability, Casualty, General Insurance, Subrogation, Property & Casualty..., Liability, Commercial Insurance, Professional Liability
Education
Franklin University
CorVel Corporation December 2010 - Present
Sedgwick CMS October 2008 - September 2010
Liberty Mutual Insurance December 2002 - October 2008
Skills
Telephonic Case..., Medical Ca, Utilization Review, Orthopedic, Nursing
Education
Florida Southern College 1986 — 1990
Bachelor's degree, Registered Nursing/Registered Nurse
Valencia Community College 1975 — 1980
Associate of Science (AS), Registered Nursing/Registered Nurse
Sedgwick Claims Management Services, Inc July 2011 - Present
Sedgwick CMS September 2000 - June 2011
Education
Fontbonne University 2004 — 2006
Bachelor of Business Administration (BBA)
Arnold Transportation Services December 2009 - Present
Sedgwick CMS June 2004 - December 2009
Skills
Employee Relations, Benefits Administration, Human Resources, Transportation, Hiring, Recruiting, Payroll, Performance Management, Operations Management, Team Building, Process Improvement, Supervisory Skills, Customer Service, Succession Planning, Talent Management, Outlook, Truckload, Conflict Resolution, Management, Training
Education
Florida State University 1982 — 1986