Sedgwick CMS
Industry: Company
DescriptionHeadquarters: Memphis, Tennessee, United States CEO: David North Founded: 1969 Subsidiaries: Cunningham Lindsey Group Limited, VeriClaim, Inc., Group president: Michael Arbour, Robert Peterson
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1,328 Sedgwick CMS employees in database. Find out everything there's to know about Sedgwick CMS employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Sedgwick CMS Employees
Sears Holdings Corporation July 2010 - Present
Sedgwick CMS October 2008 - July 2010
Sedgwick April 2007 - October 2008
Skills
Customer Service, Microsoft Excel, Retail, Microsoft Office, Forecasting, Leadership, Sales, PowerPoint, Microsoft Word, Analysis, Liability Claims, Customer Relationship..., Resolving complaints, Customer Advocacy, Evidence gathering, Reporting data
Education
The University of Akron 1999 — 2004
Master's degree, Political Science
The University of Akron 1993 — 1999
Bachelor of Arts, Political Science
Provencher & Company, LLC January 2014 - Present
Claim Professionals Liability Insurance Company, RRG 2013 - Present
JMA Global Consultants 2012 - Present
NCA Group 2011 - 2012
National Claims Professionals Inc (NCP) 2004 - 2011
CMI Nixon and Company 2002 - 2011
Countrywide Services Corporation 1999 - 2002
Marsh 1999 - 2000
Sedgwick CMS 1996 - 1999
Sedgwick Inc. 1996 - 1999
Skills
Property & Casualty..., Claim, Insurance, Claims Management, Casualty, Liability, Legal Liability, Commercial Lines, Commercial Insurance, Underwriting, Workers Compensation, Excess, Professional Liability, General Insurance, Property Damage, Relationship Management, Reinsurance, Risk Management, Health Insurance, Negotiation, Salesforce.com, New Business Development, Inland Marine, Claim Investigation, Subrogation, Litigation Management, Brokers, Term Life Insurance, Employment Practices..., Employee Benefits, Property Claims, Liability Analysis, Marketing, Claims Resolution, Umbrella Insurance, D&O, Xactimate, Claims Handling, Water Damage, Long-term Care, Medicare, Adjustments, Homeowners, Managed Care, Workers' Compensation..., Captives, Disability Insurance, Accident, Casualty Insurance
Education
Truman State University 1976 — 1980
BS, Business Administration, Marketing
Ritenour High School 1972 — 1976
St. Gregory's 1964 — 1972
Sedgwick CMS February 2012 - Present
GradStaff, Inc. September 2011 - February 2012
Wal-Mart Supercenter May 2011 - September 2011
US Steel May 2006 - August 2008
Skills
C#, Microsoft Office, ASP.NET, JavaScript, WCF, PL/SQL, ASP.NET MVC, jQuery
Education
University of Alabama 2004 — 2010
BS, Electrical and Computer Engineering
Net Profit Explosion, LLC. May 2015 - Present
Charter Schools USA December 2014 - May 2015
Aon Hewitt June 2014 - November 2014
Sedgwick CMS December 2011 - December 2012
FedEx April 2011 - December 2011
Kohl's Department Stores February 2009 - December 2010
DHL Global Mail Americas July 2007 - February 2009
Direct General Auto Insurance September 2006 - July 2007
UPS July 2002 - September 2006
Skills
HR Department Startup, Employment Law, Mediation & Advocacy, FMLA/ADA/EEO/WC, PeopleSoft Software, ADP E-Time, Strong Organizational..., Oral and Written..., Product Marketing &..., Microsoft Office, Staff Recruitment &..., Employee Relations, Alternative Dispute..., Benefits Administration, HR Project Management, Negotiation, Conflict Resolution, OSHA, New Hire Orientations, Training, Performance Management, Performance Appraisal, Key Performance..., Key Account Management, Organizational..., HR Policies, Leadership, Multiple Priorities, Multi Tasking, Financial Analysis, Import/Export Operations, Human Resources, Payroll, PeopleSoft, Deferred Compensation
Education
The University of Memphis 2002 — 2006
Bachelor of Business Administration (B.B.A.), International Business, 2.9
Contractor for Recruitment Companies October 2013 - Present
Practically Organic Girl June 2013 - Present
The Hinkle Group October 2012 - April 2013
Sedgwick CMS October 2011 - September 2012
The Hartford August 1999 - January 2004
Claims Management, Inc August 1997 - August 1999
Skills
Recruiting, Talent Acquisition, Applicant Tracking, Internet Recruiting, Staffing Services, Cold Calling, Technical Recruiting, Contract Recruitment, Screening Resumes, College Recruiting, Executive Search, Sourcing, Benefits Negotiation, Temporary Staffing, Permanent Placement, Onboarding, Temporary Placement, Applicant Tracking..., Human Resources, Personnel Management, Training, Interviews, Resume Writing, Benefits Administration, Employee Training, Employee Relations, Employee Benefits, New Hire Orientations, Leadership, Talent Management
Education
University of Arkansas at Fayetteville 1993 — 1997
Bachelor of Music, Music: Vocal Performance, 4.0
Sedgwick CMS April 2009 - Present
Cowboy Construction Co July 2005 - March 2010
Creative Foods LLC May 2000 - July 2005
First Mercantile Trust 1998 - 2000
First Mercantile 1998 - 2000
Skills
ERP, Real Estate, Management, Leadership, Accounting, Financial Analysis, Finance, Banking, Microsoft SQL Server, Process Improvement, Team Building, Access, Budgets, Business Analysis, Analysis, Financial Reporting, Strategic Financial...
Education
The University of Memphis 1998 — 2000
MBA, Management Information Systems
University of Tennessee at Martin 1995 — 1998
BS, Accounting
IOA Insurance Services August 2013 - Present
Multiple Temp Assignments June 2010 - August 2013
Sedgwick CMS May 2006 - May 2010
Multiple Temp Assignments November 2003 - May 2006
California Workers’ Comp Solutions June 2001 - October 2003
California Occupational Managed Pain June 1999 - June 2001
PMSI/Pharmacy Management Services, Inc. July 1995 - June 1999
The Travelers Insurance June 1994 - June 1995
Liberty Mutual Insurance Group February 1990 - June 1994
Skills
California Self Insured..., New Business Development, Product Liability, Workers Compensation, Management, Workers' Compensation..., Account Management, Liability, Training, Employee Benefits, Claim, Insurance, Claims Management, Recruiting, Benefits Administration, Investigation, Subrogation, Customer Service, Program Management, Risk Management, Sales, Sales Management, Negotiation, Commercial Insurance, Claim Investigation, Healthcare, Litigation Management, Casualty, Legal Liability
Education
The University of Georgia 1987 — 1989
Bachelor of Arts (B.A.), Speech Communication and Rhetoric
Gallagher Bassett Services, Inc. September 2014 - Present
Sedgwick January 2003 - September 2014
Sedgwick CMS July 2004 - August 2011
Rskco January 1999 - June 2004
Skills
Workers Compensation, Property & Casualty..., Insurance, Benefits Administration, Customer Service, Account Management, Legal Liability, Claims Management, Management, CRM, Leadership, Program Management, General Insurance, Claim, Casualty, Disability Insurance, Employee Benefits, Commercial Insurance, Liability, Professional Liability, Health Insurance, Underwriting, Commercial Lines, Brokers, Call Centers, Claim Investigation, Accounting, Reinsurance, Subrogation, Risk Management, Litigation Management, Workers' Compensation..., Casualty Insurance
Education
University of Cincinnati 1986 — 1992
Bachelor of Arts (BA), Spanish Studies
Universidad Complutense de Madrid 1992 — 1992
Spanish and Iberian Studies
Insurance Recruitment Specialists August 2012 - November 2012
Insurance Overload Services September 2011 - December 2011
Sedgwick CMS February 2006 - October 2006
Common Sense Claims October 2005 - February 2006
Cambridge Integrated Services Group November 2004 - August 2005
Georgia Insurers Insolvency Pool January 2002 - September 2004
GA Department of Administrative Services May 1995 - July 1999
CNA Insurance February 1988 - November 1994
Skills
Claims Management, Information Technology, Writing, Internet Services
Education
The University of Georgia 1977 — 1981
Bachelor of Arts (BA), Political Science and Government
CCM - Consumer Choice Marketing March 2015 - Present
Self 2001 - Present
DriveTime August 2011 - June 2014
Investor Nation September 2009 - May 2010
NewVo Blues 2007 - 2010
Sedgwick CMS May 2005 - September 2009
Red Hop Lindy Hop 2005 - 2009
Skills
Graphic Design, Web Design, Social Media Marketing, Marketing Strategy, Adobe Creative Suite..., Microsoft Office (up to..., Word, PowerPoint, Visio, Salesforce, Event Planning: design, Typography, Photo Editing, Adobe Acrobat, Microsoft Word, Microsoft Excel, Microsoft Office, PowerPoint, Wordpress, Photoshop, Illustrator, InDesign, Marketing, Scheduling, Budgeting, Advertising, Dreamweaver, Budgets, Social Media, WordPress, Adobe Creative Suite, Sales, Time Management, Training, Customer Satisfaction, Customer Service, Cross-functional Team...
Education
The University of Akron 1999 — 2003
BFA
Warren Averett, LLC June 2015 - Present
Sellers Richardson Holman & West July 2014 - June 2015
Sellers Richardson Holman & West October 2012 - July 2014
Fogelman College of Business, University of Memphis August 2011 - May 2012
Sedgwick CMS January 2011 - April 2011
Allstate May 2009 - August 2009
Skills
Currently Pursuing CPA..., Microsoft Excel, Outlook, Microsoft Word, Auditing, Microsoft Office, Data Entry, Team Leadership, Budgets, Social Networking, Teamwork, Customer Service, File Management, QuickBooks, Social Media, Financial Analysis, Spreadsheets, PeopleSoft, Financial Reporting, PowerPoint, Access, Research, Public Speaking, Accounts Payable, Leadership, Accounting, Event Planning, Organization, CPA, Sales, Tax Preparation, Financial Accounting, Recruiting, Tax, Time Management, Marketing, Bookkeeping, General Ledger
Education
The University of Memphis 2011 — 2012
Masters, Accounting
University of Alabama 2007 — 2011
Bachelors, Accounting
Desoto County Board of Supervisors December 2008 - Present
Union University December 2010 - June 2013
Memphis Chapter SHRM 2009 - 2010
NW MS SHRM 2008 - 2010
Sedgwick CMS 2007 - 2008
University Hospital 2007 - 2008
RR Donnelly 2006 - 2007
Merry Maids 2003 - 2006
Servicemaster 2001 - 2003
Harrah's Entertainment 2001 - 2001
Skills
Workers Compensation, Employee Relations, Certified Case Manager
Education
Embry Riddle Aeronautical University 1995 — 1998
Masters, Business Administration
The University of Memphis 1983 — 1988
Bachelor, Professional Studies in Health Care Administration
The University of Memphis 1974 — 1976
Associate of Arts, Nursing
Watkins Overton
Strategic Aim Consulting LLC June 2008 - Present
Union University September 1999 - Present
Sedgwick CMS July 2003 - May 2008
Marsh & McLennan Companies, Inc. January 1996 - June 2003
Baptist Memorial Health Care System January 1988 - August 1993
Skills
Business Strategy, Management Consulting, Change Management, Strategic Planning, Project Management, Sales and Negotiation..., New Business Development, Coaching, Strategy, Organizational...
Education
The University of Memphis
Doctor of Philosophy (Ph.D.), Marketing
The University of Memphis
Masters of Business Administration, Marketing
U of Memphis
Bachelor of Science, Biology
Sungevity August 2015 - Present
Sungevity July 2014 - August 2015
Wiser Capital LLC February 2014 - June 2014
Bren School of Environmental Science & Management, UC Santa Barbara January 2013 - April 2014
Google June 2013 - August 2013
Sedgwick CMS September 2010 - September 2012
I.E.S. Garcilaso de la Vega September 2009 - May 2010
ASUCLA Kerckhoff Coffee House February 2008 - September 2009
TravelAge West September 2008 - December 2008
Anaheim/Orange County Visitor & Convention Bureau June 2004 - September 2007
Skills
Social Media, Sustainability, Public Speaking, Editing, Data Analysis, Copy Editing, Management, Environmental Science, Environmental Awareness, Microsoft Excel, Microsoft Office, Analysis, Strategy, Marketing, Environmental Issues, Spanish/English..., Microsoft Word, Sustainable Agriculture, Renewable Energy Policy, Training, Project Management, Word, Excel, Environmental Economics, Strategic Planning, Climate Change Science, Life Cycle Assessment, Carbon Footprinting, Benefit Cost Analysis, Green Building, Solar Energy, Renewable Energy, Salesforce.com..., Energy Audits, Workflow Management, Utility Regulation, Green Technology, Sustainability..., Rebates, Efficacy
Education
University of California, Santa Barbara 2012 — 2014
Master of Environmental Science and Management, Bren School
University of California, Los Angeles 2005 — 2009
Bachelor of Arts, Communication Studies, Spanish, Environmental Systems and Society
Universidad de Granada 2007 — 2007
Spanish language, literature and culture
UDR June 2012 - Present
MC Residential Communities March 2011 - June 2012
UDR September 2009 - March 2011
UDR August 2007 - September 2009
UDR May 2007 - August 2007
LandAmerica Commonwealth August 2006 - April 2007
Sedgwick CMS October 2004 - August 2006
U.S. Army June 2000 - October 2004
Skills
Finance, Leadership, Leases, Management, Property, Apartments, Budgets, Contract Negotiation
Education
The University of Texas at Arlington 2008 — 2010
Master's
University of North Texas 2004 — 2008
Bachelor's
Sedgwick CMS November 2002 - Present
Skills
Claims Management, Workers Compensation, Utilization Management, Casualty, Provider Relations, Health Insurance, Medical Billing, Managed Care, Case Managment, Insurance, Property & Casualty..., Medicare, Professional Liability, Training, Claim
Education
The University of Memphis
Bachelor's degree, Registered Nursing/Registered Nurse
Cummins Mid-South October 2013 - Present
Sedgwick CMS March 2013 - October 2013
CBRE April 2010 - March 2013
CBRE December 2008 - April 2010
ServiceMaster 2007 - 2008
Skills
Auditing, Internal Controls
Education
Webster University
Master of Business Administration (MBA), 3.97
University of Southern Mississippi
BSBA, Accounting
Sedgwick April 2015 - Present
Sedgwick CMS September 2012 - Present
Skills
SDLC, Quality Assurance, PL/SQL, Toad, Agile Methodologies, Analysis, SQL, Databases, Process Improvement, Project Management, SharePoint, Systems Analysis
Education
The University of Memphis
Bachelor of Business Administration (B.B.A.), Management Information Systems, 4.0
Clements Worldwide May 2010 - Present
BroadPath Healthcare Solutions March 2009 - June 2009
Sedgwick CMS August 2007 - April 2008
National IAM Benefit Trust Fund February 1998 - April 2004
Claims Administration Corp September 1987 - October 1995
Mutual of Omaha May 1984 - September 1987
Skills
Health Insurance, Employee Benefits, Insurance, Medicare, Claim, Medical Billing, Medicaid, ICD-9, HCPCS, CPT, Commercial Insurance, Property & Casualty..., Brokers
Education
University of Cincinnati 1976 — 1981
BFA
csc 2008 - Present
BB&T 2015 - 2015
BB&T 2015 - 2015
Landmark 2013 - 2015
Landmark 2013 - 2015
Medtronic November 2007 - May 2008
CSC Consulting 2008 - 2008
Sedgwick CMS December 1991 - November 2007
Kroger October 1980 - December 1991
Skills
Informatica, Data Integration, Toad, ETL, Data Warehousing, SQL, Oracle, Data Conversion, Data Architecture, PL/SQL, Databases, IT Strategy, SDLC, Enterprise Architecture, Data Migration, T-SQL, Unix, DB2, Data Modeling, SQL Tuning, Requirements Gathering, Database Design, Systems Analysis
Education
The University of Memphis
BA, MIS
State Technical Institute at Memphis
Associates, Computer Engineering
Wooddale High School 1977 — 1981
Sedgwick CMS August 2010 - Present
ITT Technical Institute September 2015 - Present
Sedgwick CMS May 2009 - July 2010
Earthlink August 2004 - January 2009
Micro Center, Inc March 1997 - June 2004
Rea Magnet Wire Company 1995 - 1997
Cerro Gordo County Department of Public Health 1994 - 1995
Target 1992 - 1994
US Army 1989 - 1992
Skills
Certified Scrum Master, Java, Spring Webflow, Progress 4GL, PL/SQL, T-SQL, Tomcat, iVOS, SQL Server, SQL*Plus, SQL, MS Project, Software Project..., Data Conversion, Claims, TPA, Oracle SQL, Access, PowerPoint skills, Change Management, Risk Management, Budget Management, RFP, Vendor Management, Novell Netware, Cne, Resource Management, Conflict Resolution, Scheduling, Team Building, Microsoft SQL Server, Oracle, Scrum, Process Scheduler, Budgets, ERP, Business Analysis, Outsourcing, PowerPoint, Software Development, Team Management, Leadership, SDLC, Integration, Management, Project Management
Education
University of Phoenix 2012 — 2015
DM/IST - Doctor of Management, Organizational Leadership / Information Systems and Technology, 3.85
University of Phoenix 1999 — 2001
MS/CIS, Computer Information Systems, 4.0
The University of Akron 1983 — 1989
BSCS, Computer Science
Sedgwick May 2013 - Present
Sedgwick April 2012 - April 2013
Stanley Freight, LLC September 2008 - February 2011
Sedgwick CMS October 2007 - September 2008
Minyard Food Stores December 1999 - August 2007
Skills
Data Entry, Process Scheduler, Customer Service, Dispatching, Transportation, Team Building, Microsoft Office, Training, Microsoft Excel, Microsoft Word, Management, Team Leadership, Inventory Control, Supervisory Skills, Leadership, Customer Satisfaction
Education
The University of Texas at Arlington 2012 — 2013
Anaconda, MT 1978 — 1981
Sedgwick October 2013 - Present
Sedgwick January 2013 - September 2013
Sedgwick CMS December 2010 - January 2013
Sedgwick CMS April 2010 - December 2010
SPEAK! Creative December 2009 - April 2010
Dunavant Enterprises, Inc. March 2008 - October 2009
University of Memphis August 2004 - January 2006
Logistical Computing and Internetworking Laboratory September 2002 - September 2004
Skills
.NET, C#, VB.NET, PL/SQL, T-SQL, ASP.NET, Microsoft SQL Server, JavaScript, Web Services, SQL, XML, Databases, jQuery, Software Development, IIS, Agile Methodologies
Education
The University of Memphis 2012 — 2016
Master of Business Administration (M.B.A.)
The University of Memphis 2006 — 2008
M.S., Computer Science
University of Tennessee-Knoxville 2000 — 2004
B.S., Computer Science
MainSpring Media Communications, Inc August 2006 - Present
CablesAndKits.com July 2009 - October 2009
SmarTalk, Inc June 2009 - October 2009
Robert Half Technologies June 2009 - October 2009
Bravepoint, Inc. (formerly United Systems, Inc April 2007 - March 2009
Sedgwick CMS June 2007 - February 2008
ISS Group, LLC May 2005 - April 2007
Bravepoint, Inc April 2000 - April 2005
University of Georgia May 1998 - March 2000
Skills
Web Development, Agile Methodologies, JavaScript, XML, Software Development, Database Design, Databases, Unix, MySQL, Linux, Integration, PHP, Programming, CSS, AJAX
Education
The University of Georgia 1993 — 1995
Bachelor of Arts
Bond Financial Network July 2015 - Present
Garretson Resolution Group December 2014 - May 2015
Synergy Legal Staffing September 2014 - October 2014
District Attorney's Office August 2013 - November 2013
Law Office of John Nacca, Esq., May 2012 - June 2012
Sedgwick CMS October 2006 - January 2012
First Cardinal LLC February 2005 - January 2006
AIG Claims, Inc. February 2005 - January 2006
United Rentals Inc. August 2004 - February 2005
Skills
Legal Research, Claim, Legal Writing, Workers Compensation, Westlaw, Microsoft Excel, Insurance, Microsoft Office, PowerPoint, Lexis, Litigation, Litigation Management, Claims Management, Trials, Hearings, Employment Law, Customer Service, Courts, Mediation, Personal Injury, Civil Litigation, Public Speaking, Sales, Research, Microsoft Word, Interviews, Legal Assistance, Leadership, Human Resources, Criminal Law, Corporate Law, Strategic Planning, Training, Commercial Litigation, Legal Documents, Communication, Time Management, Marketing, Contract Negotiation, Outlook, Management, Team Building, Account Management
Education
Charlotte School of Law 2012 — 2014
Juris Doctor, Law, Graduated
University at Albany, SUNY 2000 — 2004
Bachelor, Criminal Justice/Psychology/Spanish
Churchville-Chili High School 1996 — 2000
Regents Degree, All, graduated
Sedgwick CMS April 2009 - Present
Sedgwick CMS March 2005 - April 2009
Skills
Workers Compensation, Risk Management, Insurance, Underwriting, Commercial Insurance
Education
University of Arkansas at Fayetteville 1984 — 1987
B.A., Communications/Journalism
Two Rivers Consulting July 2010 - Present
Datasource Consulting October 2013 - March 2015
Apex Systems February 2013 - October 2013
Experis September 2012 - December 2012
Southwest Florida Water Management District July 2010 - August 2012
Sedgwick CMS August 2009 - June 2010
The Stanley Works February 2008 - April 2009
Citigroup April 2005 - August 2006
Citigroup August 2003 - August 2005
Landmark Education 2002 - 2005
Skills
Data Warehousing, Data Modeling, Database Design, ETL, Performance Tuning, Data Warehouse..., Oracle, Data Marts, ODS, Business Intelligence, Erwin, Databases, T-SQL, Unix, Oracle RAC, Informatica, Integration, Data Migration, Requirements Analysis, SQL, Microsoft SQL Server, Program Management, Unix Shell Scripting, SQL Tuning, Requirements Gathering, Data Architecture, Database Administration, XML, PL/SQL, Data Integration, Agile Methodologies, Data Quality, SDLC, Management, Consulting, Business Analysis, Business Process, Testing, Shell Scripting
Education
University of Colorado at Boulder 1983 — 1987
Bachelor of Science (B.S.), Electrical Engineering and Computer Science
Naval Nuclear Power School 1982 — 1983
Nuclear Reactor Theory and Operations
Landmark Education
Personal, organizational and societal transformation
Sedgwick December 2014 - Present
Sedgwick CMS May 2012 - November 2014
Sedgwick CMS July 2011 - May 2012
Caribou Coffee May 2008 - August 2011
League of Women Voters of Minnesota November 2010 - May 2011
People Serving People Inc June 2010 - October 2010
Johnson Family May 2007 - September 2007
Adele's Frozen Custard April 2005 - August 2007
Skills
Outlook, PowerPoint, Word, Microsoft Office, Customer Service, Time Management, Microsoft Excel
Education
University of Saint Thomas 2007 — 2011
Sociology, Criminal Justice
University of Limerick 2010 — 2010
Study Abroad
Universidad de Granada 2009 — 2009
Sociology, Spanish Culture; Spanish Language
Sedgwick CMS January 2015 - Present
Nationwide Insurance May 2007 - January 2015
Nationwide Insurance Company October 2006 - May 2007
Nationwide Insurance June 2005 - October 2006
The Hartford October 2004 - June 2005
THE HARTFORD INSURANCE COMPANY May 2003 - October 2004
The Hartford May 2003 - October 2004
The Hartford April 2002 - May 2003
McGraw-Hill Educational Publishing June 1999 - November 2001
Skills
Native fluency in..., Certified Auto..., State of Connecticut..., Claim, Property & Casualty..., Liability, Insurance, Claims Management, Casualty, Claims Handling, Claim Investigation, Settlement, Claims Resolution, Property Damage, Personal Injury, Casualty Insurance, General Insurance
Education
University of Connecticut 1991 — 1995
Bachelor of Arts (B.A.), Anthropology
University of Connecticut 1991 — 1995
Bachelor's degree, Anthropology
Foodliner December 2014 - Present
Heartland Financial USA, Inc. October 2013 - December 2014
Origami Owl January 2013 - November 2014
Sedgwick CMS November 2011 - October 2013
Crescent Electric Supply May 2011 - November 2011
Fayette County Emergency Management Agency September 2010 - May 2011
Upper Iowa University August 2009 - May 2011
Upper Iowa University January 2009 - November 2010
Fiduciary Real Estate Development, Inc. June 2010 - August 2010
Rainbow Land Child Care and Preschool August 2008 - December 2009
Skills
Customer Service, Human Resources, Microsoft Office, Nonprofits, Fiserv, AS400 Administration, OnBase, JURIS, TAMS2, Avaya, Public Speaking, PowerPoint, Microsoft Word, Time Management, Sales
Education
University of Dubuque 2013 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
Upper Iowa University 2008 — 2011
Bachelor of Arts, Business Management, Financial Management
Southwestern High School 2004 — 2008
Diploma
ESIS February 2012 - July 2015
Sedgwick CMS March 2009 - February 2012
Lockton Companies LLC April 2007 - February 2009
Zurich Direct Underwriters August 2001 - April 2007
Skills
Business Development, Sales, Workers Compensation, Insurance, Property & Casualty..., Commercial Insurance, Underwriting, Claims Management, Claim, Brokers, Liability, General Insurance, Risk Management, Professional Liability, Health Insurance, Employee Benefits, Managed Care, Casualty, Commercial Lines, Negotiation, Sales Management, Team Building, New Business Development, Account Management, Financial Risk, Casualty Insurance
Education
University of Kansas
B.S., Business Administration
Andrus Law Firm, PLC January 2005 - Present
Davidson, Breen & Doud, Pc May 2000 - December 2004
Wausau Insurance February 1998 - April 2000
Sedgwick CMS 1997 - February 1998
Chubb Insurance 1995 - 1997
Liberty Mutual Insurance 1993 - 1995
Skills
Workers Compensation, Social Security..., Appeals, Automobile Accidents, Civil Litigation, Hearings, Legal Research, Legal Writing, Litigation, Mediation, Personal Injury, Workers' Compensation...
Education
Thomas M. Cooley Law School 1997 — 2000
JD, Litigation
Western Michigan University - Haworth College of Business 1984 — 1990
BBA, Management, Economics, Philosophy
Carl Warren & Company March 2012 - Present
Robertson's ready mix August 2004 - October 2011
Sedgwick CMS January 1999 - May 2004
Ulico Insurance 1996 - 1999
Skills
Workers Compensation, Claims Management, Supervisory Skills, Claims, Claims Administration, Subrogation, Insurance Claims, Litigation, Customer Service, Risk Mitigation, Managed Care, Claims Resolution, Medicare, Training, Umbrella Insurance, Recruiting, Insurance, Claim, Litigation Management, TPA, Property Damage, Risk Management, General Insurance, Property & Casualty..., Commercial Lines, Commercial Insurance, Analysis, Financial Risk, Program Management, Legal Liability, Claim Investigation, Investigation, Employee Benefits, Reinsurance, Mediation, Casualty, Fraud, Forecasting, Brokers, Product Liability, Negotiation, Underwriting, Private Investigations, Disability Insurance, Liability Analysis, Self-insured, Management, Claims Handling, Liability, Budgets
Education
UCLA 1987 — 1992
B.A., sociology/social psychology
Sedgwick May 2014 - Present
Sedgwick March 2008 - April 2014
Sedgwick CMS January 2007 - March 2008
Sedgwick CMS May 2006 - January 2007
RP Communications March 2006 - May 2006
McGraw-Hill Higher Education August 2004 - March 2006
Skills
Training, FMLA, WebEx, Instructor-led Training, Employee Training, Training Delivery, Instructional Design, Public Relations, Captivate, Disability Claims..., Communication Training, Development & delivery..., Adult Education, Software Documentation, Analysis, Onboarding, Quia Quizes & Surveys..., Photoshop Elements, Organizational..., Highly Organized &..., Organized Multi-tasker, strong oral & written..., Leadership, Leadership Development, Microsoft Excel, Microsoft Word, PowerPoint, Project Management, Outstanding time..., ADDIE (analysis, desig,..., Systemic Approach, Management, Time Management
Education
University of Dubuque 2007 — 2009
Masters of Communications, Leadership & Management
University of Northern Iowa 1998 — 2003
Communications, Public Relations
Northeast Iowa Community College 2000 — 2002
Associates of Science, Marketing Management
Hempstead High School 1994 — 1998
High School Diploma
ACCG August 2007 - May 2012
Sedgwick CMS February 2005 - August 2007
Education
The University of Georgia 2000 — 2003
Bachelor of Arts, Criminal Justice Studies
The University of Georgia 2000 — 2003
Bachelor of Science, Psychology
Sedgwick CMS January 2005 - Present
SedwickCMS April 2007 - August 2009
Education
University of Central Florida 2007 — 2009
Master, Nursing Leadership and Management
Zurich North America January 2014 - Present
Farmers Insurance Group of Companies March 2008 - December 2013
Farmers Insurance Group of Companies November 2006 - March 2008
Venbrook Insurance Services November 2005 - November 2006
Sedgwick CMS July 2004 - July 2005
City of Tucson November 1994 - July 2004
Aetna Casualty and Surety January 1991 - September 1994
Aetna Casualty and Surety January 1987 - January 1991
Allstate Insurance Company January 1986 - January 1987
Thim Insurance 1983 - 1985
Skills
Insurance, Claims, Agents, Underwriting, Risk, Workers Compensation, Liability, General Liability, Commercial Insurance, Casualty, Customer Satisfaction, Property & Casualty..., General Insurance, Claims Management, Insurance Claims, Commercial Lines, Brokers, Risk Management, Reinsurance, Compliance, Investigation, Claim, Legal Liability, Umbrella Insurance, Life Insurance, Professional Liability, Workers' Compensation..., Insurance Brokerage, D&O, Health Insurance, Employment Practices..., Homeowners, Subrogation, Casualty Insurance, Claim Investigation, Liability Analysis, Training
Education
University of Arizona 1978 — 1982
B.A., Marketing, English Literature
Zurich North America October 2014 - Present
Tower Group Companies March 2013 - September 2014
Sedgwick CMS July 2010 - March 2013
SHERWIN-WILLIAMS February 2007 - February 2010
Sherwin-Williams May 2006 - February 2010
UNITED PARCEL SERVICE December 2004 - September 2005
CLASS ON GLASS January 2001 - September 2004
Skills
Workers Compensation, Customer Service, Claim
Education
University of Central Florida
Bachelor of Arts, Psychology
MGU Specialty Risk Services, LLC December 2007 - Present
Aon Risk Solutions June 1996 - August 2007
The Hartford February 1995 - June 1996
Sedgwick CMS 1989 - 1995
The Hartford June 1982 - July 1988
Skills
Commercial Insurance, Professional Liability, Risk Management, Employee Benefits, New Business Development, Healthcare, Property & Casualty..., Captives, Insurance, Underwriting, Management, Strategy, Liability, Brokers, Legal Liability, Reinsurance, Workers Compensation, D&O
Education
The University of Memphis 1976 — 1982
Risk Management & Insurance, Mechanical Engineering
Sedgwick February 2013 - Present
Black & Veatch August 2008 - February 2013
Sedgwick CMS July 1999 - July 2008
Sedgwick CMS October 1997 - July 1999
The ISC Group April 1997 - October 1997
Cable Systems International January 1996 - April 1997
EDS 1989 - 1995
Skills
SharePoint 2010, Social Media, Public Speaking, Blogging, Social Media Marketing, Emerging Media, Strategic Communications, Digital Marketing, Internal Communications, Corporate Communications, Video Development, Social Networking, Business Strategy, Marketing Communications, Presenter, Internal & External..., Integrated Marketing, Public Relations, B2B, Content Management, Editing
Education
University of Arkansas 1987 — 1989
M.A., Organizational Communications
University of Arkansas 1982 — 1987
B.A., Communications
La-Z-Boy Furniture Galleries July 2015 - Present
Fulton County Schools August 2014 - July 2015
DeKalb County School System August 2013 - August 2014
Georgia Teaching Fellows May 2013 - May 2014
Sedgwick CMS November 2003 - May 2013
Board of Regents of the University System of Georgia November 1996 - August 1999
Skills
Interior Design, Sales, Research, Teaching, Education, Public Speaking, Copywriting, Trivia, Analysis, Commercial Insurance, Professional Liability, Commercial Lines, Claims Management, Claim, Property & Casualty..., Insurance, Liability
Education
New York Institute of Art and Design 2015 — 2015
Interior Design
The University of Georgia 1999 — 2002
Secondary Social Science Education
University of West Georgia 1992 — 1996
Bachelor of Arts (BA), History
Brookwood High School 1988 — 1992
College Prep
Guidewire Software July 2013 - Present
FINEOS September 2011 - July 2013
Toastmasters International July 2012 - June 2013
StoneRiver December 2008 - July 2011
Colorado Casualty January 2006 - November 2008
GE Young & Company 2002 - 2005
Sedgwick CMS 2001 - 2002
CSC 2000 - 2001
CIGNA IntegratedCare 1997 - 2000
CIGNA Property and Casualty 1991 - 1997
Skills
Requirements Gathering, SDLC, Insurance, Business Analysis, Public Speaking, Visio, Property & Casualty..., Leadership Development, Claim, Spreadsheets, Workers Compensation, Requirements Analysis, Business Requirements, Microsoft Excel, Claim Investigation, Commercial Insurance, Team Leadership, Access, Databases, Claims Management, Commercial Lines, SQL, Speech Writing, General Insurance, Liability, Problem Solving, Employee Benefits, Technical Training, Disability Insurance, Database Design, Web Design, CPCU, VBA, Writing, Wordpress, Mentoring, Spreadsheet Design, Insurance Claims, Claims Administration, Report Generation, Claims, Adjusting, Reserving, Insurance Solutions, General Liability, Software Training, Salesforce, SharePoint, Qvidian, Sales
Education
Insurance Institute of America 1995 — 1999
CPCU, Insurance
University of California, Irvine 1985 — 1989
BA, History
Thousand Oaks High School 1977 — 1981
General Diploma
Veritas Claims LLC April 2014 - Present
Sedgwick CMS May 2008 - April 2014
American Service Insurance October 2007 - May 2008
Broadspire October 2003 - February 2007
Skills
Claim, Liability, Legal Liability, Subrogation, Insurance, Claims Management, Litigation, Product Liability, Licensing, Accounts Receivable, Customer Service, Torts, Liability Analysis, Accident, Business Analysis, Access, Claim Investigation, Process Improvement, Professional Liability, Commercial Lines, Data Analysis, Currently hold licenses..., Municipalities, Tort Immunities
Education
Triton-College 1996 — 1999
A.A., Science
Insurance School of Chicago
AIC
Freelance Writer March 2009 - Present
Sedgwick CMS January 2005 - February 2009
MetLife 1996 - 2004
Skills
Writing, Insurance, Customer Service, Research, Editing, Problem Solving, Blogging, Call Center, Technical Writing, Word, Excel, PowerPoint, Data Entry, Clerical Skills, Collections, Claims Handling, Medical Terminology, Investigation, Lotus Notes
Education
University of Detroit Mercy
English
University of Detroit Mercy
English Language and Literature, General
TEKsystems April 2015 - Present
The Filta Group, INC. October 2013 - March 2015
Twincerely Yours / Bell Curves Consulting December 2005 - October 2013
Software Resources November 2011 - August 2012
The Walt Disney Company May 2008 - January 2012
Sedgwick CMS May 1998 - December 2005
Catherines Stores Corporation - now Charming Shoppes July 1995 - May 1998
Union University August 1993 - December 1994
Skills
Instructional Design, Talent Management, Software Documentation, Technical Writing, SharePoint, Human Resources, Training Delivery, Social Media, Social Networking, Instructor-led Training, Adobe Acrobat, Change Management, Corporate Communications, Onboarding, ADDIE, Microsoft Office, Adobe Creative Suite, Computer Software..., Employee Training, Employee Relations, Leadership Development, Microsoft Word, Instructional Systems..., Marketing Communications, Web Content Management, Training Facilitation, Idea Person, People Skills, Group Dynamics, Hospitality Industry, Pagemaker, Retail Marketing, Organizational Learning, Photoshop, PowerPoint, Articulate Studio, Adobe Connect, PaintShop Pro, WebEx, Creative Solutions, Salesforce Training, Graphic Design, InDesign, Captivate, Sony Vegas Video, Agile Project Management, Camtasia, Game-based Learning, E-Learning, Interactive Learning
Education
Union University 1991 — 1995
Bachelor of Arts, Sociology / Communications
Real Office Centers August 2015 - Present
Frugalfancyfit.com January 2014 - Present
Carr Workplaces June 2015 - July 2015
APEX Investigative Services, Inc. March 2014 - October 2014
Sedgwick CMS 2008 - 2014
Miss Millennium Pageants LLC January 2010 - April 2013
PFS Investments 2007 - 2010
Two Dream Corporation (DBA: Together & Two of Us) January 2005 - June 2008
CC Investigations 2001 - 2004
Skills
Insurance, Workers Compensation, Claims Management, Customer Service, Microsoft Office, Sales, Marketing, Social Media Marketing, Blogging, Content Management, Wordpress, Content Marketing, Web Content, Writing, Analytics, Social Networking, Risk Management, Claim Investigation, Time Management, SEO, Public Relations, Event Planning, Social Media, Content Strategy, Analysis
Education
University of California, Riverside 2002 — 2007
Bachelors in Humanities Arts and Social Sciences, Sociology
Don Antonio Lugo 1998 — 2002
High School Diploma
Alison
Diploma, Social Networking and Viral Marketing Using Facebook
Memphis Bioworks Foundation May 2015 - Present
Sedgwick CMS August 2011 - June 2014
FedEx Express March 2005 - August 2011
Wal-Mart June 2004 - February 2005
Hollywood Video May 2001 - December 2003
Skills
Microsoft Office, Networking, Active Directory, XP, Routers, Switches, Information Security, Vulnerability Management, Information Security..., Security Audits, ISO 27001, Information Security..., Network Security, Inbound and Outbound..., Information Technology, IT Audit, CISSP, Cisco Technologies, Windows XP
Education
ITT Technical Institute 2008 — 2010
Bachelor of Applied Science Degree, Data Communications Systems Technology
ITT Technical Institute 2006 — 2008
Associate of Applied Science Degree, Information Technology - Computer Network Systems
The University of Memphis 2003 — 2004
Business/ Finance
Sedgwick CMS 2003 - 2011
Specialty Risk Services 1990 - 2003
Education
The University of Connecticut
National College June 2014 - Present
Support Solutions May 2008 - January 2015
Dominion World Outreach Ministries September 2012 - July 2014
Aramark August 2010 - May 2011
Verified Person January 2009 - June 2009
Sedgwick CMS May 2007 - September 2007
Skills
Finance, Accounting, Sales, Recruiting, Accounts Payable &..., Higher Education, Academic Tutoring, Team Leadership, Career Counseling, Pastoral Counseling, Microsoft Excel, Microsoft Office, PowerPoint, Behavioral Health, Marketing, Community Outreach, Team Building, Public Speaking, Youth Development, Fundraising, Leadership, Analysis, Interviews, Budgets, Project Management, Teaching, Customer Service
Education
The University of Memphis 2008 — 2010
Bachelor’s Degree, Business Administration, Finance
Whitestation High School 2001 — 2005
High School
Sedgwick CMS January 2012 - Present
LiveHealthier August 2011 - December 2011
Nationwide Better Health 2007 - August 2011
ADP 2007 - 2008
Benelogic August 2004 - February 2007
Nationwide Better Health 2007 - 2007
Skills
Business Analysis, Data Analysis, Healthcare, Customer Service, Program Management, Analysis, Project Management, Training, Quality Assurance, Requirements Gathering, Management, Employee Benefits, Strategic Planning, Human Resources, Visio, Process Improvement, Benefits Administration, Requirements Analysis, Vendor Management, Access
Education
Towson University 2000 — 2002
B.S., Mass Communications, Business Administration
University of Maryland College Park 1999 — 2000
Journalism
Sedgwick cms June 2013 - Present
UGA September 2010 - May 2013
Valdosta YMCA May 2007 - May 2007
Education
The University of Georgia 2009 — 2012
Bachelor of Business Administration (BBA), Business Administration and Management, General
Cigna August 2014 - Present
ServiceMaster June 2013 - August 2014
Sedgwick CMS May 2012 - July 2013
Accredo Healthcare - a Medco Company February 2012 - May 2012
Smith & Nephew Orthopaedics February 2011 - January 2012
eVenture Technologies, LLC August 2009 - January 2011
Fujitsu February 2007 - August 2009
Flextronics, International February 2002 - February 2007
Skills
Analysis, Visio, Process Improvement, Leadership, Management, Business Analysis, Technical Writing, Microsoft Office, Training, Software Documentation, Employee Training, Databases, Systems Analysis, Requirements Analysis, Troubleshooting, Vendor Management, Information Technology, Software Development, SDLC, Software Project..., Oracle, Program Management, Data Analysis, Business Process, Cross-functional Team..., Integration, Six Sigma, SQL, Technical Presentations, SharePoint, Quality Assurance, MS Project, Enterprise Software, Business Process..., PMP, Agile Project Management, Scrum
Education
The University of Memphis 2006 — 2009
Bachelors, Business Administration, Organizational Leadership
Sedgwick December 2014 - Present
Sedgwick CMS June 2012 - Present
Accredo Health - an Express Scripts Company November 2009 - June 2012
Accredo Health - an Express Scripts Company July 2007 - November 2009
Accredo Health - an Express Scripts Company August 2006 - July 2007
Skills
Software Design, Software Development, Software Solution..., Oracle, PL/SQL, SQL, Java, J2EE, Visio, SDLC, Scrum, Data Modeling, Agile Methodologies, Enterprise Software, Web Services, Integration, Enterprise Architecture, Java Enterprise Edition, SOA, .NET, Databases, Software Documentation, Requirements Gathering, Data Warehousing, XML, Leadership
Education
The University of Memphis 2005 — 2008
MSBA, Management Information Systems
The University of Memphis 2001 — 2005
BBA, Management Information Systems
IAT Specialty Group October 2013 - Present
Sedgwick CMS October 2010 - October 2013
Fidelity National Insurance April 2002 - September 2010
Sarpy County Attorney August 1999 - April 2002
Skills
AIC, Workers Compensation, Claims Management, Claim, Subrogation, Liability, Insurance, Property & Casualty..., Litigation Management, Claim Investigation, Commercial Insurance, Legal Liability, Casualty, General Insurance, Underwriting, Health Insurance, Managed Care, Risk Management, Medicare, Customer Service, Process Improvement, Claims Handling, Brokers, Commercial Lines, Professional Liability, Reinsurance, Workers' Compensation...
Education
The University of South Dakota 1995 — 1999
BS, Criminal Justince
Copart 2014 - Present
Capital One 2011 - 2014
Digital Recognition Network 2010 - 2011
Sedgwick CMS February 2009 - 2010
Argus Software February 2005 - November 2008
Brinks Inc 2003 - 2005
Nokia 2003 - 2003
GlobeRanger 2002 - 2003
JP Mobile 2000 - 2002
Skills
Business Intelligence, Data Warehousing, Databases, Software Development, Business Intelligence..., Web Applications, Management, SDLC, Agile Methodologies, Business Analysis, Enterprise Architecture, SQL, Microsoft SQL Server, Team Building, Software Project..., Requirements Analysis, Integration, Oracle, ETL, Visio, ASP.NET, SOA, Data Modeling, Enterprise Software, SharePoint, CRM, Unix, Project Management, Consulting
Education
University of Alabama at Birmingham
Master, Computer Science
Zhejiang University
Bachelor's degree, Computer Science and Engineering
Gloria English School October 2013 - November 2014
Sedgwick CMS January 2011 - June 2013
Technicolor August 2010 - December 2010
Vining Sparks, IBG 2010 - 2010
Primacy Relocation June 2008 - September 2009
Skills
Data Entry, Bank Reconciliation, Financial Reporting, Accounts Payable, Microsoft Excel, Financial Analysis, Account Management, Microsoft Word
Education
Whitestation High school 1998 — 2001
Highschool Diploma
The University of Memphis
International Business, Finance
Sedgwick CMS 2001 - 2008
Thomas & Betts 1996 - 2001
Education
The University of Memphis 1983 — 1986
Bachelor of Music, Vocal Performance
Improvizations January 2007 - Present
Alliance Healthcare Services 2004 - Present
HRchitect January 2003 - Present
Alliance Imaging 1999 - Present
Covenant Care 1999 - Present
Improvizations January 1997 - Present
Sedgwick CMS 2002 - 2014
Activision 2004 - 2012
IHRIM (International Association for Human Resource Information Management) 1988 - 2010
Rio Tinto Minerals 2004 - 2007
Skills
Integration, Software Implementation, Enterprise Software, ADP Payroll, Kronos, Benefits Administration, Payroll, Business Analysis, Change Management, Consulting, Human Resources, Talent Management, Performance Management, HRIS, Oracle HR, Project Management, Personnel Management, ERP, PeopleSoft, Applicant Tracking..., Deferred Compensation, Onboarding, Vendor Management, Talent Acquisition, Recruiting
Education
University of California, Los Angeles
BS, Math-Computer Science
Sedgwick March 2014 - Present
Sedgwick CMS 2011 - February 2014
Viridian 2010 - 2013
PMA Companies 2007 - May 2011
New Jersey Department of Treasury 2005 - 2007
Skills
Auditing, Claim Investigation, Legal Compliance, Claims Management, Insurance, Workers Compensation, Subrogation, Accident, Legal Liability, Liability Analysis, Solar Energy, Litigation Management, Renewable Resources, Sustainable Energy, Claim, Wind
Education
University of Delaware
Bachelors, Criminal Justice
Sedgwick April 2014 - Present
FedEx August 2013 - April 2014
Baker Donelson September 2011 - August 2013
Sedgwick CMS August 2007 - December 2011
Crawford and Company / Broadspire September 2005 - August 2007
Nationwide 2003 - 2005
Skills
Insurance, Corporate Law, Litigation, Claim, Licensing
Education
The University of Memphis 2003 — 2007
BA, Paralegal Studies
Sedgwick CMS April 2007 - Present
Ceridian 2005 - 2007
FedEx 2003 - 2004
FedEx Express September 2000 - May 2003
FedEx Express November 1984 - September 2000
Skills
Account Management, Training, Organizational..., Risk Management, Healthcare Management, Leadership, Project Management, Management, Budgets, Public Speaking, Case Managment, Disabilities, Negotiation, Management Consulting, Employee Benefits, Workers Compensation, Program Management, Strategy, Health Insurance, Performance Management, FMLA, Disease Management, Employee Relations, Utilization Management, New Business Development, Medicare, Benefits Administration, Employee Wellness, Business Process..., Operations Management, Health Policy, Policy, Case Management, Claim Investigation, Liability
Education
The University of Memphis 1998 — 2000
EMBA, Business
The University of Memphis 1984 — 1994
BPS, Health Care Policy
University of Tennessee-Health Science Center 1970 — 1973
RN, Nursing
Amerisure Insurance September 2014 - Present
Amerisure Insurance September 2010 - September 2014
Amerisure Insurance February 2008 - September 2010
Amerisure Insurance November 2003 - February 2008
Sedgwick CMS February 2000 - November 2003
Fortune Insurance March 1997 - February 2000
Skills
Commercial Insurance, General Liability, Insurance Claims, Insurance, Liability, Claims Management, Litigation Management, Liability Analysis, Legal Liability, Property & Casualty..., Civil Litigation, Risk Management, Product Liability, Claim, Casualty, Umbrella Insurance, Commercial Lines, Insurance Law, Subrogation, General Insurance, Claim Investigation, Casualty Insurance
Education
University of Florida 1992 — 1996
BA, History
Sedgwick 2012 - Present
Sedgwick CMS 2011 - 2012
Accredo Health Group / Medco October 2001 - November 2011
Skills
Visio, SDLC, Business Analysis, Toastmasters, Software Documentation, SharePoint, Training, Vendor Management, Project Planning, Agile Methodologies, Windows Server, Requirements Analysis, BMC Remedy, Healthcare Information..., SQL, PL/SQL, Requirements Gathering, Human Resources, Enterprise Architecture, Scrum, HIPAA, Budgets, Quality Assurance, Business Intelligence, Database Design, Unix, IT Management, Process Improvement, Software Project..., Disaster Recovery, IT Strategy, Integration, Project Portfolio..., MS Project, Databases, Information Technology, PMP, Data Warehousing, Systems Analysis, Oracle, Data Modeling, Software Development, Business Requirements, Access, System Administration, Agile Project Management, Business Process, Change Management, Risk Management, Waterfall
Education
University of Phoenix at Memphis 2003 — 2005
MBA, Technology Management
The University of Memphis 1997 — 2001
Bachelor of Arts
FedEx Services January 2011 - Present
Sedgwick CMS January 2009 - January 2011
Harrah's June 2002 - January 2009
MCI September 1993 - June 2002
Education
The University of Memphis 1987 — 1992
BBA, MIS
Buckman April 2014 - Present
Booz Allen Hamilton February 2011 - April 2014
American Home Shield November 2008 - February 2011
Sedgwick CMS May 2008 - November 2008
ServiceMaster March 2006 - May 2008
ServiceMaster March 2004 - March 2006
Skills
Business Analysis, Requirements Analysis, Project Management, Business Intelligence, SDLC, Business Process..., Software Project..., IT Strategy, Process Improvement, Security, Program Management, Vendor Management, Telecommunications, Business Transformation, Information Technology, Visio, Enterprise Architecture, Business Process Design, User Acceptance Testing, Business Process, SharePoint, Business Process..., Disaster Recovery, IT Management, Change Management, Solution Architecture, Software Documentation, Requirements Gathering
Education
The University of Memphis 1998 — 2003
Bachelor of Arts (B.A.), Criminology
Sedgwick CMS 1993 - Present
Armco Steel August 1989 - December 1993
Education
University of Cincinnati
Mid-America Apartment Communities 2012 - Present
Sedgwick CMS 2009 - 2012
FedEx Services 2007 - 2009
Regions Financial Corporation 2005 - 2007
Regions Financial Corporation 2004 - 2005
Regions Financial Corporation 2003 - 2004
Regions Financial Corporation 2000 - 2003
Education
Union University 1996 — 2000
BS, Computer Science
Sedgwick CMS September 2008 - Present
Ceridian 2006 - 2008
Ceridian 2005 - 2006
Ceridian 1997 - 2005
Independent 1993 - 1997
Sterling Software 1987 - 1991
Education
University of California, Davis 1973 — 1977
Hazelrigg Claims Management Services October 2014 - Present
Sedgwick CMS February 2011 - February 2014
Berkshire Hathaway Homestate Company 2006 - 2010
Skills
Claim, Claim Investigation, Claims Management, Commercial Insurance, Insurance, Liability, Litigation, Property & Casualty..., Subrogation, Workers Compensation
Education
University College Dublin
Sedgwick September 2014 - Present
Sedgwick CMS March 2011 - Present
Specialty Risk Services January 2007 - June 2011
Speciatly Risk Services/The Hartford September 1998 - December 2006
Skills
Insurance, Claim, Claims Management, Workers Compensation, Human Resources, Benefits Administration
Education
The University of the Arts 1991 — 1994
Sedgwick CMS June 2006 - Present
Crawford & Company 2005 - 2006
PremiumWare, Inc. 2002 - 2004
Liberty Mutual 1999 - 2001
Reiswig & Company, Inc. 1996 - 2001
Skills
Process Improvement, Vendor Management, Requirements Analysis, Requirements Gathering, Business Analysis, Systems Analysis, Project Management, Data Migration, EDI, Software Development..., Software Development..., Software Documentation, Technical Documentation, User Interface Design, Strategic Planning, Enterprise Software, Insurance, SDLC, Integration, Testing, Quality Assurance, User Acceptance Testing, Leadership, Business Process..., Business Intelligence, Training, Data Warehousing, Analysis, Database Design, Product Management, Oracle, Analytics, SQL, Consulting, Business Requirements, Visio, Business Process, Cross-functional Team..., Agile Project Management
Education
The University of Texas at Austin
Associates, Computer Science
Walk Through Specialists August 2012 - Present
ShoHom April 2012 - December 2013
Crow Innovations January 2012 - January 2013
MTI America September 2011 - February 2012
Gould & Lamb, LLC November 2009 - August 2011
Sedgwick CMS May 2007 - November 2009
Crow Signing Services February 2004 - February 2008
Greenlight Financial Services September 2005 - January 2006
Argent Mortgage February 2005 - June 2005
Di-tech.com June 2003 - October 2003
Skills
Adobe Premiere Pro CS5, Cinematography, Adobe Creative Suite, HTML + CSS, Account Management, Google Apps, Claims, Workers Compensation, Market Research, Photoshop, Photography, MSA Consulting, WC Settlements, Claim, Business Development, Consulting, Cost Containment, Commercial Insurance, Premiere, Insurance, Litigation, Leadership, Property & Casualty..., Legal Liability, Sales Operations, Workers' Compensation..., Risk Management, Marketing, Management, Claims Management, Analysis, CRM, Sales, Strategic Partnerships, Negotiation, Medicare, Strategy, Liability, New Business Development, Small Business, Entrepreneurship, Executive Management, Managed Care, Customer Service, Litigation Management
Education
University of California, Irvine 2002 — 2005
BA, Psychology & Social Behavior. Minor in Criminology Law & Society.
Alliance Data June 2015 - Present
Sedgwick April 2014 - March 2015
Sedgwick CMS May 2010 - April 2014
Avizent May 2008 - May 2010
Avizent March 2007 - May 2008
Visual Risk Solutions June 2005 - March 2007
The Frank Gates Service Company April 1999 - June 2005
The Frank Gates Service Company September 1997 - April 1999
LOGTEC September 1994 - September 1997
Skills
C#, SDLC, Software Development, Microsoft SQL Server, .NET, Business Analysis, Integration, Vendor Management, Agile Methodologies, Web Applications, Project Management, Visual Basic, SQL, Databases, Business Process, Management, Team Leadership, Enterprise Software, Visio, SharePoint, Leadership, Process Improvement, Requirements Gathering, Analysis, Training, Information Technology
Education
University of Dayton 1989 — 1994
Bachelor of Science, Business Administration; Management Information Systems
City of Santa Monica February 2014 - Present
Sedgwick CMS July 2007 - June 2011
Skills
Workers Compensation, Marketing Communications, Internal Communications, Claims Management, Staff Development, Leadership Development, Process Improvement, Coaching, Newspapers, Journalism, Employee Benefits, Editing, Tumblr, Teaching, Blogging, Property & Casualty..., Team Building, Strategic Public..., Public Relations, Newsletters, Facebook, Public Speaking, Corporate Communications, Media Relations, Insurance, Event Planning, Press Releases, Social Media, E-Learning, Claim
Education
University of Florida 1986 — 1988
BS, Public Relations
University of Tampa
Aon Hewitt February 2007 - Present
Aon Consulting 2007 - Present
Sedgwick CMS 2005 - 2007
CIGNA Integrated Care 1997 - 2004
Skills
Insurance, Employee Benefits, Workers Compensation, Health Insurance, Disability Insurance, Claims Management, Claim, Underwriting, Risk Management, Benefits Administration, Brokers, Strategic Planning, Healthcare, Process Improvement, Managed Care, Vendor Management, Performance Management, Recruiting, Leadership, Human Resources
Education
University of Alabama at Birmingham 1990 — 1993
M.Ed., Rehabilitation Counseling
University of Alabama 1984 — 1987
Bachelor's Degree, Psychology
Wright Medical Technology January 2014 - Present
Wright Medical Technology September 2012 - December 2013
American Eagle Outfitters September 2006 - September 2012
Lucite International 2002 - 2006
HealthyMe.md October 2001 - May 2002
Sedgwick CMS May 2001 - May 2002
Skills
Access, Data Analysis, Business Analysis, Analysis, Project Management, Process Improvement, SQL, Business Intelligence
Education
The University of Memphis 2000 — 2002
Masters, Management Information Systems
University of Mumbai 1995 — 1999
Bachelors, Biomedical Engineering
Pinnacle Airlines, Inc. October 2007 - March 2012
Skyline Midsouth 2006 - 2007
Purofirst of Memphis 2003 - 2005
Sedgwick CMS 2001 - 2003
Skills
Customer Service, Process Improvement, Airlines, Team Building, Software Documentation, Policy, Event Planning, Training, Change Management, Program Management, Team Leadership, Time Management, Organizational..., Leadership, Employee Benefits, Airports, Operations Management, Process Scheduler, Teamwork, Analysis, Aviation, Flights, Management, Commercial Aviation, Sabre, Microsoft Excel, Aircraft, Human Factors, Project Planning, Access, Supervisory Skills
Education
The University of Memphis
Communications
The Mutual RRG, Inc. August 2013 - Present
Sedgwick CMS 2007 - July 2013
St. Paul Companies/Octagon Risk Services 2000 - 2006
MMI Companies 1992 - 2000
NORCAL Mutual Insurance Company 1989 - 1992
York School 1985 - 1988
Skills
Litigation Management, Medical Malpractice, Claim, Claims Management, Risk Management, Mediation, Litigation, Legal Liability, Workers Compensation, Claim Investigation, Liability, Underwriting, Professional Liability, Subrogation, Excess, Liability Analysis, Property & Casualty..., Commercial Lines, Insurance, Casualty
Education
University of California, Berkeley 1979 — 1984
B.A., English
Sedgwick CMS May 2003 - Present
Skills
Litigation, Subrogation, Claim, Claims Management
Education
Thomas M. Cooley Law School 1994 — 1997
Law
University of Iowa 1986 — 1990
BS, Poltical Science
Sedgwick CMS June 2011 - Present
Sedgwick CMS November 2010 - May 2011
Harrah's Entertainment January 2003 - April 2009
Harrah's Entertainment June 2002 - January 2003
Harrah's Entertainment June 2001 - June 2002
Harrah's Entertainment January 2000 - June 2001
ALSAC/St. Jude Children's Research Hospital February 1998 - August 1998
Skills
Customer Service, Fundraising, Outlook, Sales, Strategic Planning, Program Management, Marketing, Press Releases, Team Building, Public Relations, Microsoft Office, Process Scheduler, Event Planning, Training, Microsoft Excel, Customer Satisfaction, Leadership, Analysis, Team Leadership, Social Networking, Coaching, Management, Account Management
Education
The University of Memphis 1998 — 1999
MBA, Marketing
The University of Memphis 1994 — 1998
BBA, Marketing Management
Hank Fisher Properties, Inc. April 2013 - Present
Sedgwick CMS October 2011 - November 2012
Cambridge Integrated Services Group/ Sedgwick CMS November 2009 - October 2011
US Bank September 2004 - November 2009
FedEx Ground April 1999 - September 2004
Skills
PHR- Professional in..., Personnel Management, Talent Management, Human Resources, Onboarding, Employee Benefits, Management, Talent Acquisition, Training, Employee Relations, Recruiting, HRIS, Performance Management, Leadership, Customer Service, Interviews, New Hire Orientations, Employee Engagement, Succession Planning, Leadership Development, Sourcing, Benefits Administration, Workers Compensation, Team Building, Change Management, Applicant Tracking...
Education
University of California, Los Angeles
Bachelor of Arts, Political Science and Psychology
Sedgwick CMS Program ManagerSedgwick CMS1994 - 2008
Education
University of Cincinnati 1982 — 1985
Bachleors of Science, Marketing
Chrysler Group LLC February 2014 - Present
Chrysler February 2013 - January 2014
Aerotek October 2011 - February 2013
Sedgwick CMS September 2010 - February 2012
the Michigan Gaming Control Board September 2008 - August 2010
the Michigan Gaming Control Board July 2006 - September 2008
University of Detroit Mercy August 2007 - May 2008
Jaguar Swim Club March 2005 - July 2006
Skills
Administration, Data Entry, Editing, Survey Creation, Organizational..., Standardization, Process Building, System Administration, Leadership Development, Surveying, Leadership, Human Resources, Training
Education
University of Detroit Mercy 2008 — 2010
MA, Industrial and Organizational Psychology
University of Detroit Mercy 2006 — 2008
BA, Psychology
Regina High School
High School Diploma, College Prep
Insurance Associates September 2011 - Present
Sedgwick CMS May 2011 - July 2011
Dakin Insurance Agency, Inc. October 2001 - April 2011
Arbonne International 2008 - 2010
United Medical Resources, Inc. 1996 - 1999
Ohio Bureau of Workers' Compensation 1993 - 1996
ITT Hartford 1990 - 1992
The St. Paul Companies 1976 - 1990
Skills
Insurance, Customer Relations, Workers Compensation, Negotiation, Analysis, Claims Management, Administration, Claim, Process Improvement, Customer Service, Management, Healthcare, General Insurance, Employee Benefits, Training, Sales
Education
Anderson High School, Cincinnati, Ohio
University of Cincinnati
Early Childhood Education
Sedgwick CMS 2009 - Present
WC Claims Specialist 1986 - Present
Travelers 1996 - 2009
Travelers 1996 - 2009
Alexsis 1987 - 1996
Skills
Claims Management, Legal Liability, Litigation Management, Claim, Workers Compensation, Subrogation, Claim Investigation, Professional Liability, Insurance, Property Damage, Casualty, Liability, Commercial Lines, Liability Analysis, Property & Casualty...
Education
University at Albany, SUNY 1976 — 1978
BA, Psychology
Gallagher Bassett Services, Inc. January 2015 - Present
Sedgwick CMS July 2006 - January 2015
FEMA September 2005 - March 2006
University of Southern California October 2001 - May 2005
University of Southern California August 2002 - May 2003
Greenhill Academy May 2002 - August 2002
Skills
Data Analysis, Time Management, Negotiation, Team Building, Claim, Public Speaking, Leadership, Analysis, Strategic Planning, Research, Subrogation, PowerPoint
Education
University of Southern California 2001 — 2005
BA, Psychology, Fine Arts
The University of Queensland 2004 — 2004
Sedgwick CMS March 2011 - Present
Specialty Risk Services October 2005 - March 2011
The Hartford October 2002 - October 2005
Skills
Property & Casualty..., Insurance, Workers Compensation, Claim, Casualty, Claims Management, Commercial Insurance, Liability, Legal Liability, Commercial Lines, Subrogation, Litigation Management, Account Management, Claim Investigation, Liability Analysis, Reinsurance, Casualty Insurance, Customer Service
Education
Towson University 1990 — 1995
BS, Communications
Strayer University
Sedgwick CMS 2005 - Present
AIG June 1994 - September 2004
The Hartford June 1990 - March 1994
Skills
Insurance, Claim, Workers Compensation, Claims Management, Claim Investigation, General Insurance, Reinsurance, Workers' Compensation..., Underwriting, Employment Practices..., Claims Resolution, Property Damage
Education
University of California, San Diego 1985 — 1989
Management Science, Economics
Sedgwick CMS May 2012 - Present
FedEx September 2010 - August 2011
Business Consultant October 2008 - March 2011
QSource November 2001 - July 2008
Autozone, Inc February 1999 - March 2000
Helena Chemical Company October 1995 - July 1998
Maybelline, Inc October 1979 - July 1995
Skills
Project Management, Telecommunications, Integration, Strategic Planning, Data Center, Contract Negotiation, Budgets, System Administration, Business Analysis, Process Improvement, Visio, Vendor Management, Agile Methodologies, Software Project..., Windows, MS Project, Outsourcing, Security, Databases, Disaster Recovery, Management, SDLC, Enterprise Software, Team Building, ERP, Program Management, IT Management, Business Intelligence, Requirements Analysis, IT Strategy, Business Process...
Education
The University of Memphis 1967 — 1981
BBA, Management - Quantitative Methods
State Technical Institute 1973 — 1976
Associates, Information Technology
Sedgwick CMS December 1997 - Present
Boatman's National Mortgage 1995 - 1997
State of Indiana 1985 - 1994
Arkansas Power and Light 1979 - 1981
Skills
Visio, Project Management, Business Analysis, SDLC, Process Improvement, Software Documentation, Quality Assurance, Vendor Management, Requirements Analysis, Testing, SharePoint, Access, Program Management
Education
Keller School of Management 2008 — 2011
MBA
Calumet College of St. Joe 1988 — 1989
BA, Organizational Management
University of Arkansas at Little Rock 1976 — 1979
Engineering Technology
Sedgwick September 2013 - Present
Sedgwick September 2010 - September 2013
Sedgwick CMS September 2006 - September 2010
Thomas & Betts January 2002 - September 2006
Skills
PL/SQL, Shell Scripting, Microsoft SQL Server, .NET, Databases, Web Applications, JavaScript, Systems Analysis, Agile Methodologies, Software Development, SQL, Progress 4GL, Oracle, Unix, Database Design, SDLC, HTML, PHP, PostgreSQL, MySQL, Java, C++, Software Project..., Visio, XML, Data Warehousing, Linux System..., Perl Script, Node.js, C#
Education
The University of Memphis 1998 — 2002
BS, Computer Science
Bartlett High School 1995 — 1998
Sedgwick December 2007 - Present
Sedgwick CMS December 2007 - August 2010
Midwest Risk Management Services, Inc. December 2005 - September 2007
WalMart Stores, Inc. 2001 - 2003
Travelers Property Casualty October 1997 - October 2001
Travelers February 1997 - October 1997
Skills
Workers Compensation, Litigation, Claim, Claims Management, Commercial Litigation, Mediation, Insurance, Arbitration, Product Liability, Civil Litigation, Subrogation, Insurance Law, Corporate Law, Property & Casualty..., Legal Writing, Liability, Professional Liability, Public Liability, Contract Negotiation, Dispute Resolution, Bankruptcy, Litigation Management
Education
The University of Georgia
BA, Political Science
The University of Memphis—Cecil C. Humphreys School of Law
JD, Law
Sedgwick CMS 2002 - Present
Skills
Insurance, Leadership, Microsoft Word, Risk Management, Customer Service, Property, Marketing, Business Analysis, Commercial Insurance, Analysis
Education
The University of Texas at Austin
Sedgwick June 2015 - Present
Sedgwick, Inc. December 2011 - May 2015
Sedgwick, Inc. April 2011 - December 2011
Sedgwick CMS September 2009 - April 2011
Sedgwick CMS November 2005 - September 2009
Sedgwick, Inc. October 2004 - November 2005
Skills
Insurance, Claims Management, Provider Relations, Property & Casualty..., Project Implementation, PMP, Claim, Process Improvement, Risk Management, SDLC, Workers Compensation
Education
University of California, Davis 2001 — 2003
BS, Managerial Economics
Sedgwick July 2013 - Present
Sedgwick CMS December 2010 - July 2013
Sedgwick CMS October 2009 - December 2010
Dunavant Enterprises, Inc. November 2001 - October 2009
Macrosystems 2003 - 2005
Inventory Locator Service,® LLC November 2000 - October 2001
Intel Corporation October 1999 - October 2000
Milliman & Robertson August 1997 - September 1999
Intel Corporation March 1997 - August 1997
US Navy November 1993 - February 1997
Skills
Databases, Project Management, SDLC, Process Improvement, Web Services, Visio, Microsoft SQL Server, Oracle, Integration, Architectures, Agile Methodologies, Web Development, .NET, Software Development, XML, Requirements Analysis, Business Intelligence, Enterprise Software, VB.NET, ASP.NET, Enterprise Architecture, SQL
Education
The University of Memphis 2008 — 2011
Bachelor, MIS
Work Comp Resolutions Inc. January 2013 - Present
Sedgwick CMS January 2011 - January 2013
Broadspire March 2002 - December 2010
AIG March 1997 - February 2002
Skills
Claims Management, Claim, Liability, Subrogation, Workers Compensation, Litigation Management, Legal Liability, Casualty, Property & Casualty..., Insurance, Claim Investigation, Commercial Insurance, Professional Liability, General Insurance, Commercial Lines, Reinsurance, Liability Analysis, Property Damage, Underwriting, Health Insurance
Education
University of California, Riverside 1987 — 1991
BA, political science/International Relations
Sedgwick CMS May 2006 - Present
Zen Forum International April 2009 - December 2010
Gallagher Bassett 2003 - 2006
Kemper Insurance 1995 - 2003
ADT Security Services 1992 - 1995
California State Automobile Association (AAA) 1987 - 1992
Skills
Claim, Claims Management, Property & Casualty..., Claim Investigation, Liability, Workers Compensation, Management, Supervisory Skills, Casualty Insurance, Commercial Insurance, Insurance, Legal Liability, Litigation Management, Professional Liability, Subrogation, Risk Management, Workers' Compensation...
Education
MTI School of Procedural Law 1992 — 1993
LA, Paralegal program
University of California, San Diego 1982 — 1985
BA, Anthropology
Blackwater Jukebox February 2015 - Present
Tokio Marine Management August 2011 - Present
RT n' The 44s July 2011 - September 2014
Tokio Marine Management March 2008 - August 2011
Sedgwick CMS July 2003 - March 2008
Hypnogaja 2001 - 2004
Flemming and Associates 2001 - 2003
Holliston Stops 1998 - 2001
Chubb Insurance 1997 - 2001
Zen Cowboys 1994 - 1998
Skills
Liability, Claim, Property & Casualty..., Workers Compensation, Claims Management, Commercial Insurance, Financial Risk, Professional Liability, Umbrella Insurance, Employment Practices..., D&O, Music, Insurance, Management, Analysis, Reinsurance, Risk Management, Fraud, Legal Liability, Liability Analysis, Underwriting, Inland Marine, Auditing, Workers' Compensation..., Brokers, General Insurance, Claims Handling, Casualty, Claims Resolution, Litigation, Subrogation, Claim Investigation, Commercial Litigation, Excess, Commercial Lines, Property Damage, Litigation Management, Insurance Law
Education
University of California, Santa Barbara 1989 — 1993
BA, Political Science, History, Music
Insurance Institute of America
AIC
Sedgwick CMS 2002 - Present
St. Paul Insurance 1997 - 2002
Regional Independent Adjusting Companies 1987 - 1997
Industrial Indemnity 1986 - 1987
Safeco Insurance 1980 - 1986
Skills
Claims Management, Property & Casualty..., Risk Management, Litigation Management, Customer Service, Professional Liability, Commercial Lines, Data Analysis, Subrogation
Education
University of California, Davis
BA, Psychology
Sedgwick CMS April 1998 - Present
Shelby Systems 1993 - 1998
Skills
Risk Management, IT Audit, Disaster Recovery, SDLC, Process Improvement, Security, IT Strategy, HIPAA, IT Management
Education
The University of Memphis 1981 — 1982
School name:
State Tech
PruittHealth October 2014 - Present
BlueLinx Corporation March 2006 - October 2014
Sedgwick CMS 2004 - 2006
RTM Restaurant Group 1999 - 2004
Skills
Legal Liability, Risk Management, Automobile Liability, Claim, Workers Compensation, Insurance, Claim Investigation, Claims Management, Employee Benefits, Liability, Operations Management, Fleet Management, Professional Liability, Casualty, Team Building, Strategy, Property & Casualty..., Leadership, Building Materials, Procurement, Litigation Management, Financial Risk, Commercial Lines, Reinsurance, Workers' Compensation..., Enterprise Risk..., Commercial Insurance, Casualty Insurance, Management
Education
University of Central Florida 1993 — 1995
MA, English
University of Central Florida 1989 — 1993
Bachelor of Arts, English
TMK IPSCO October 2010 - Present
Sedgwick CMS January 2010 - July 2010
D&H Distributing April 2005 - November 2009
Prestera Center for Mental Health Services, Inc March 2004 - June 2004
Williams Consulting PLLC April 1999 - January 2004
Avram Iancu University June 1998 - March 1999
Nethrom Prodimpex SRL September 1994 - December 1998
Tiberiu Popoviciu High School September 1991 - August 1994
Skills
OpenEdge, ERP, Java, Crystal Reports, AIX, Progress 4GL, Programming, XML, Software Development, Databases, Web Services, Unix, Linux, Database Administration, HTML, JavaScript, Database Design, Application Development, Integration, Analysis, C++, Requirements Analysis, SDLC, .NET, SOA, Scrum, C, Problem Solving, Systems Analysis, Unix Shell Scripting, SQL, Architecture
Education
1986 — 1991
Bachelor of Science, Computer Science
1986 — 1991
Bachelor of Science, Mathematics / Computer Science
FIS - Fidelity Information Services 2001 - Present
Sedgwick CMS August 2001 - July 2007
GatesMcDonald August 1994 - August 2001
Skills
Visio, Servers, Troubleshooting, Data Center, Lotus Notes, Disaster Recovery, SharePoint, Virtualization, Active Directory, Windows, Software Documentation, Windows Server, VMware, System Administration, Microsoft Exchange, Access
Education
University of California, Berkeley 1989 — 1992
Bachlor of Arts, English & Rhetoric
The University of Connecticut 1986 — 1988
Bachelor of Arts (B.A.), English/Rhetoric
Sedona Staffing December 2012 - Present
Hirschbach Motor Lines April 2010 - January 2012
Thermo Fisher Scientific August 2008 - April 2010
Sedgwick CMS 2006 - 2008
American Eagle Airline October 1986 - July 1996
Education
University of Dubuque 2003 — 2006
BS, Computer Graphics/Interactive Media
American Institute of Commerce
Diploma, Travel/Tourism and Accounting
AIG June 2013 - Present
Sedgwick CMS January 2011 - May 2013
Factual Photo, Inc. 2006 - 2011
Sylvan Hills Fire Department 1998 - 2003
Sherwood Police Department August 1995 - August 2002
Skills
Private Investigations, Workers Compensation, Surveillance, Investigation, Fraud, Claim, Internal Investigations, Training, Background Checks, Evidence, Police, Emergency Management, Risk Assessment, Liability, Enforcement, Criminal Investigations, Criminal Justice, Claims Management, Claim Investigation, Subrogation, Fraud Detection, Claims Investigations, Interrogation, Physical Security, Workplace Violence, Skip Tracing, Investigative Reporting
Education
American Educational Institute 2009 — 2011
Clams Law
University of Arkansas at Little Rock 1996 — 2000
Criminal Justice
Little Rock Police Academy 1997 — 1997
Law Enforcement
Sedgwick CMS June 2013 - Present
Sedgwick CMS April 2006 - June 2013
Speciality Risk Services/Hartford June 2004 - April 2006
Sprint June 1998 - June 2004
Skills
Workers Compensation, Claims Management, Claim, Coaching, Insurance, Subrogation, Claim Investigation, Liability, Litigation Management, Casualty, Property & Casualty..., Commercial Insurance, Legal Liability, Professional Liability, Commercial Lines, Recruiting, Health Insurance, Casualty Insurance, Customer Service
Education
University of Kansas 1986 — 1991
B.A. Business Communications, Business Communications
Crum & Forster July 2013 - Present
Sedgwick CMS September 2011 - July 2013
Liberty Mutual Regional Claims Group - Specialty Claims Unit January 2011 - September 2011
Liberty Mutual Insurance October 2008 - January 2011
Wausau Insurance November 2004 - October 2008
Liberty Mutual Insurance February 2003 - November 2004
RiverStone Claims Management October 2000 - February 2003
Golden Eagle Insurance October 1994 - October 2000
Farmers Insurance October 1990 - January 1994
Skills
Claims Management, Legal Liability, Claim, Liability, Insurance, Litigation Management, Subrogation, Casualty, Property & Casualty..., Workers Compensation, Commercial Insurance, Commercial Lines, Claim Investigation, Property Damage, Professional Liability, General Insurance, Liability Analysis, Underwriting, Claims Handling, Reinsurance, Product Liability, Adjustments, Umbrella Insurance, Risk Management, Personal Injury, Excess, Litigation, Arbitration, Mediation, Civil Litigation, Commercial Litigation, Accident, Management
Education
University of Phoenix 2000 — 2007
MBA, Business Administration
The University of New Mexico 1984 — 1989
BA, History, Economics
Sedgwick CMS November 2002 - Present
Intracorp January 1995 - January 2000
Omnicare January 1994 - January 1995
ElderCare Home Health January 1993 - January 1994
Methodist Healthcare Systems January 1986 - January 1994
The MED January 1982 - January 1984
Education
The University of Memphis 1992 — 1994
BSN, Nursing
Shelby State Community College
Associate Degree, Nursing
The Day June 2013 - Present
Law of Office of John M. Zarcone, Jr. January 2002 - July 2005
Continuum Healthcare November 2001 - July 2005
CareSys, Inc. November 1996 - November 2001
Sedgwick CMS March 1996 - November 1996
Corporate Health Strategies September 1995 - March 1996
Preferred Works September 1993 - September 1995
Skills
Marketing, Marketing Communications, Management, Proposal Writing, Customer Service, Program Management, Time Management, Healthcare, Employee Benefits, Workers Compensation, Trade Shows, Managed Care, Event Planning, Account Management, Public Speaking, Microsoft Office, Marketing Strategy, Microsoft Word
Education
The University of Connecticut School of Business 1989 — 1993
Health Systems Management, Business, Management, Marketing, and Related Support Services
Justice for Jacksonville - Brett Hastings May 2012 - Present
John Fagan, P.A. July 2011 - May 2012
Sedgwick CMS May 2011 - July 2011
Allstate January 1984 - May 2008
Skills
Claim, Insurance, Claims Management, Liability, Subrogation
Education
University of Florida 1978 — 1982
BS, Journailsm
CorVel Corporation May 2012 - Present
Sedgwick CMS June 2010 - December 2011
KarpFrosh Lapidus January 2010 - April 2010
Citi Mortgage March 2009 - January 2010
National Electronic Warranty April 2007 - January 2009
Agency Insurance Company June 2006 - April 2007
Gallagher Bassett Services September 2005 - May 2006
UCC Insurance Board April 2005 - September 2005
St Paul Travelers Insurance October 2004 - February 2005
EDS - St. Paul Travelers Insurance, Flood Insurance Program June 2004 - October 2004
Skills
Workers Compensation, Insurance, Liability, Property & Casualty..., Workplace Safety, Claim, Claims Management, General Insurance, Subrogation, Legal Liability, Process Improvement, Human Resources, Claims Handling, Disability Insurance, Employee Benefits, Liability Analysis, Training
Education
The University of Akron 2002 — 2003
Computer Science
Sedgwick CMS August 2011 - February 2014
Sedgwick June 2012 - December 2012
Broadspire March 2011 - June 2011
AIG March 2010 - March 2011
Lockton Companies June 2002 - October 2009
Nationwide Insurance August 1999 - June 2002
Orion Auto Insurance Company April 1999 - August 1999
Franklin D. Azar & Associates October 1998 - April 1999
Kitch & Ragland June 1998 - September 1998
National Transportation Adjusters June 1997 - June 1998
Skills
Litigation Management, Claim, Insurance, Risk Management, Contract Management, Process Improvement, Torts, Liability, Negotiation, Customer Service, Microsoft Excel, Leadership
Education
The University of South Dakota School of Law 1989 — 1992
JD
Sedgwick CMS January 2013 - Present
ServiceMaster Clean September 2012 - November 2012
FedEx Services March 2011 - February 2012
First Tennessee Bank June 2009 - December 2010
TruGreen November 2006 - January 2009
Physicians Postgraduate Press January 2003 - September 2005
EnSafe April 1998 - August 2002
Skills
Editing, Writing, Technical Writing, Analysis, Corporate Communications, Word, Proofreading, Copy Editing, Microsoft Office, PowerPoint, InDesign, Documentation, Copywriting, Newsletters, Publishing, Content Management, Instructional Design, Publications, Visio, Internal Communications, Web Content, Journalism, Content Development, Research, FrameMaker, Blogging, SharePoint, Creative Writing, SnagIt, Technical Communication, Manuals, Feature Articles, Guides, Marketing Communications, Style Guides, Technical Documentation, Freelance Writing, Interviewing Subject..., News Writing, Process Improvement, Newspaper, Technical Editing, Software Documentation, Proposal Writing, Online Help
Education
The University of Memphis
BA, Journalism
Sedgwick CMS April 2011 - Present
Windstream Communications - formerly Iowa Telecom November 2009 - January 2011
Windstream Communications March 2007 - October 2009
Iowa Telecom October 2006 - February 2007
Skills
Process Improvement, Call Center, Quality Assurance, Project Management, Customer Service, VoIP, Business Analysis, Troubleshooting, Call Centers, Customer Satisfaction, Leadership, Management, Requirements Gathering, Software Documentation, Team Building, Team Leadership, Telecommunications, Testing, Vendor Management, Visio
Education
University of Dubuque 2012 — 2012
Newton Senior High School 1973 — 1976
Diploma
FLEETCOR May 2015 - Present
Sedgwick December 2013 - May 2015
Sedgwick CMS August 2005 - November 2013
Sedgwick CMS May 1997 - July 2005
Wipro Infotech Ltd August 1995 - April 1997
Geo Applications Development Company February 1994 - August 1995
Thomsun Technologies May 1993 - February 1994
Skills
Progress 4GL, Oracle, Unix, VB.NET, RDBMS, ASP.NET, AIX, SDLC, Software Project..., Database Design, Agile Methodologies, Software Development, Databases
Education
University of Hyderabad 1991 — 1993
Masters, Statistics, Operations-Research, Mathematics
University of Calicut 1986 — 1991
Bachelors, Mathematics, Statistics
Sedgwick October 2014 - Present
Sedgwick January 2014 - October 2014
Sedgwick, Inc. March 2013 - January 2014
Sedgwick CMS February 2010 - February 2013
Skills
Workers Compensation, Litigation Management, Risk Management, Claim, Property & Casualty..., Insurance, Claims Management, Workers' Compensation..., Deferred Compensation, Subrogation, Claim Investigation, Commercial Insurance, Management, General Insurance, Litigation, Legal Liability, Liability, Casualty, Mediation, Brokers, Property Damage, Commercial Lines, Professional Liability, Personal Development, Casualty Insurance
Education
University of California, Irvine 2006 — 2008
Bachelor, History
Sedgwick CMS June 2000 - Present
Education
The University of Connecticut 2007 — 2010
Bachelor's Degree, General Studies
University of New Haven
Master of Science, Healthcare Administration
Sedgwick Cms November 2013 - Present
Asian American Center on Disparities Research April 2010 - August 2013
Contra Costa County Clerk-Recorder November 2011 - April 2012
Danville Sea Devils Swim Team June 2004 - August 2010
Boy Scout Troop 1630 2005 - September 2007
Skills
Microsoft Office, Social Media, PowerPoint, Photoshop, Microsoft Excel, Microsoft Word, Customer Service, Teamwork, Social Media Marketing, Facebook, Advertising, Event Planning, Marketing Communications, Management, Leadership
Education
University of California, Davis 2009 — 2013
Bachelor of Arts (BA), Psychology and Communication
FedEx Services February 2011 - Present
Sedgwick CMS December 2001 - March 2009
Skills
Business Analysis, Budgets, Change Management, Cross-functional Team..., Forecasting, Leadership, Process Improvement, Program Management, Requirements Gathering, Six Sigma, Project Planning, Vendor Management, Project Management, Management, Strategic Planning, Team Building, Operations Management
Education
The University of Memphis 2014 — 2015
Executive MBA
Villanova University 2011 — 2011
Six Sigma Green Belt
Villanova University 2011 — 2011
Lean Six Sigma
University of Tennessee at Martin 1989 — 1993
Bachelor Science, Business Marketing
TRISTAR Risk Management Assistant Vice-PresidentCambridge Integrated ServicesFebruary 2007 - November 2007
Sedgwick CMS August 2003 - January 2007
Education
University of California, San Diego
BA, History
Sedgwick CMS June 2012 - Present
Hertz Claim Management March 2000 - March 2005
Skills
Claims Management, Property & Casualty..., Litigation Management, Claim Investigation, Casualty, Workers Compensation, Subrogation, Claim, Liability, Legal Liability, Commercial Insurance, Insurance, Liability Analysis, Claims Resolution, General Insurance, Property Damage
Education
University of Arkansas
Bachelor of Arts, Communications/Journalism
Hilton Worldwide March 2015 - Present
Hilton Worldwide August 2011 - Present
Sedgwick CMS April 2011 - July 2011
First Horizon National Corporation January 2009 - February 2011
First Tennessee Bank / Consumer & Business Lending Center January 2009 - February 2011
First Tennessee Bank July 2005 - January 2009
First Tennessee Bank October 2003 - July 2005
First Horizon National Corporation February 2001 - October 2003
First Tennessee Bank March 1999 - February 2001
Union Planters National Bank August 1997 - January 1998
Skills
Banking, Software Documentation, Loans, Project Management, Credit, Mortgage Lending, Management, Sales, Program Management, SDLC, Training
Education
The University of Memphis 2000 — 2005
Business, Finance
State Technical Institute 1991 — 1993
Associate Degree, Finance
Sedgwick CMS May 2005 - Present
Sedgwick CMS May 2003 - April 2005
Sedgwick CMS June 2001 - May 2003
Skills
ASQ Six Sigma Green Belt, Hyperion, Stata
Education
The University of Memphis 1991 — 1995
BA, History
CVS Caremark Corporation February 2012 - Present
Sedgwick CMS January 2008 - Present
Liberty Mutual Insurance 2006 - 2008
GEICO 2005 - 2006
Custom Information Services January 2000 - January 2005
N2Investments 2002 - 2003
Skills
Employee Benefits, Claim, Customer Service, Performance Management, Legal Liability, Microsoft Excel, Data Analysis, Property & Casualty..., Microsoft Office, Liability, Insurance, Call Centers, Account Management, Analysis, Marketing, Risk Management, Quality Assurance
Education
The University of Texas at Arlington
B.A, Business Administration; Marketing
Sedgwick CMS March 2008 - Present
AT&T December 1984 - March 2008
Skills
Claims, Workers Compensation, Compliance, Process Improvement, Change Management, Insurance, Risk Management, Negotiation, Litigation, Strategic Planning, Settlements, Contract Negotiation, Program Management, Administration, Claims Management, Mediation, Contract Management, Analysis, Risk, Vendor Management, Public Speaking, Litigation Management, Workers' Compensation..., Subrogation, Casualty, Claim Investigation, Training, Policy, Claims Resolution, Excess, Claim
Education
University of California, Berkeley 1972 — 1975
BA, Political Science
University of California, Davis
Occupational safety and Health
Sedgwick CMS May 2008 - Present
Outback Steakhouse January 2000 - May 2008
Sedgwick CMS September 2007 - April 2008
UGLY MUG COFFEE COMPANY September 2005 - September 2006
Education
The University of Memphis
Bachelor's Degree, Advertising (2005)
Sedgwick CMS October 2009 - Present
McGraw-Hill Higher Education August 1989 - December 2006
Education
University of Dubuque
BS, English
Sedgwick CMS May 2006 - Present
Safeco 2000 - 2006
Education
The University of Texas at Dallas
MBH Architects March 2013 - Present
Sedgwick CMS January 2012 - June 2012
University of California, Riverside September 2009 - August 2011
Riverside County District Attorney's Office June 2010 - August 2010
University of California, Riverside (Highlander Newspaper) November 2008 - June 2010
Skills
Microsoft Office, Data Entry, Research, Customer Service, Proactivity, Writing, Self Starter, Determined, General Office Duties, Sports writing, PowerPoint, Cpr Certified, Legal Research, Deadline Oriented, Computer Literate, Creative Writing, Document Drafting, Legal Discovery, Journalism, Phone Skills, Phone Etiquette, Juris, Databases, Logistics, Logistics Management, Project Management, Consulting
Education
University of California, Riverside 2007 — 2011
Bachelor of Arts, Political Science/Law Society
University of California, Riverside 2007 — 2011
Bachelor of Arts (B.A.)
Sedgwick CMS August 2006 - Present
Education
The University of Memphis
BA, H R Management & Communications
Sedgwick CMS July 2010 - June 2011
Education
Tiffin University 2009 — 2011
Criminal Justice, Criminal Justice
ITT Technical Institute, Hilliard OH 2006 — 2009
Associate of Applied Science, Criminal Justice
MES Solutions March 2011 - Present
Sedgwick CMS March 2007 - March 2011
American International Group 2004 - 2007
Skills
Sales Prospecting, Cold Calling, Direct Sales, Liability, Account Management, Sales Management, Sales Presentations
Education
University at Albany 1990 — 1993
Bachelor's degree, Business Administration-Marketing
Mohawk Valley Community College 1988 — 1990
Associate of Science (A.S.), Business Administration and Management, General
Herkimer Senior High
Sedgwick CMS February 2007 - Present
Alliance Care November 2002 - January 2007
Associate Industries of Florida September 1991 - November 2002
Skills
Claim, Workers Compensation, Claims Management, Claim Investigation, Subrogation, Litigation Management, Workers' Compensation..., Property & Casualty..., Insurance, Claims Resolution, Commercial Insurance, Employee Benefits, General Insurance, Health Insurance, Benefits Administration
Education
The University of Charleston 1983 — 1984
Nursing
Keenan and Associates August 2010 - Present
Sedgwick CMS August 2006 - August 2010
Education
UCSC 1987 — 1991
Bachelor, Economics
El Cerrito High School
New Directions Behavioral Health November 2012 - Present
Sedgwick CMS April 2003 - Present
Timberlawn Hospital August 2000 - April 2003
GENEX Services, Inc. November 1998 - December 2000
Skills
Excellent communication..., Detail oriented, sense..., Excellent coodination...
Education
The University of Texas Southwestern Medical Center at Dallas 1978 — 1981
Master of Science (M.S.), Rehabilitation Counseling
The University of Texas Southwestern Medical Center at Dallas 1976 — 1978
Bachelor's of Science, Rehabilitation Science