Servpro Industries, Inc.
Description
Servpro is a franchisor of fire and water cleanup and restoration franchises in the United States and Canada. The franchise system provides localized services as well as large scale disaster recovery. It is headquartered in Gallatin, Tennessee. Headquarters: Gallatin, TN CEO: Susan (Sue) Steen (1995–) Founded: 1967 Number of employees: 450 Number of locations: 1,700 Founders: Ted Isaacson, Doris Isaacson
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Servpro Industries, Inc. Employees
Employee
Years
Job
Industry
Tess Sullins Tess Sullins's Servpro Industries, Inc. Experience August 2015 - Present
Job Human Resources Assistant at Servpro Industries
Industry Human Resources
Experience
Servpro Industries, Inc. August 2015 - Present
Metropolitan Nashville Airport Authority June 2014 - August 2015
Abacus Corporation September 2013 - June 2014
RJ Young Company March 2012 - February 2013
Lipscomb University Resident's Life August 2011 - May 2012
Lipscomb University August 2010 - May 2011
Skills
Microsoft Office, Organizing, Management, PowerPoint, Event Planning, Public Speaking, Microsoft Excel, Conflict Resolution, Microsoft Word, Customer Service, Access, Social Media, Teamwork, Team Leadership, Recruiting, Connectivity, HRIS, HR Policies, Human Resources, Training
Education
Lipscomb University 2010 — 2013
Bachelor of Business Administration, Management; Human Resources, 3.55
Heritage High School
High School
High School
Servpro Industries, Inc. August 2015 - Present
Metropolitan Nashville Airport Authority June 2014 - August 2015
Abacus Corporation September 2013 - June 2014
RJ Young Company March 2012 - February 2013
Lipscomb University Resident's Life August 2011 - May 2012
Lipscomb University August 2010 - May 2011
Skills
Microsoft Office, Organizing, Management, PowerPoint, Event Planning, Public Speaking, Microsoft Excel, Conflict Resolution, Microsoft Word, Customer Service, Access, Social Media, Teamwork, Team Leadership, Recruiting, Connectivity, HRIS, HR Policies, Human Resources, Training
Education
Lipscomb University 2010 — 2013
Bachelor of Business Administration, Management; Human Resources, 3.55
Heritage High School
High School
High School
Zoe Freeman Zoe Freeman's Servpro Industries, Inc. Experience February 2015 - Present
Job Sales and Marketing Representative at Servpro Industries, Inc.
Industry Consumer Services
Experience
Servpro Industries, Inc. February 2015 - Present
Jetta Operating Company September 2007 - May 2013
GolfWorld January 2003 - March 2006
Bank of America June 1993 - October 1999
Skills
Account Management, Oil/Gas, Accounting, Customer Service, Office Management, Office Administration, Sales, Team Building, Oil, Natural Gas, Outlook, Administration, Management, Contract Negotiation, Microsoft Office, Leadership, Invoicing, Budgets, Petroleum
Education
Tarrant County College 1996 — 1998
Accounting
Texas Wesleyan University 1993 — 1995
Accounting
Servpro Industries, Inc. February 2015 - Present
Jetta Operating Company September 2007 - May 2013
GolfWorld January 2003 - March 2006
Bank of America June 1993 - October 1999
Skills
Account Management, Oil/Gas, Accounting, Customer Service, Office Management, Office Administration, Sales, Team Building, Oil, Natural Gas, Outlook, Administration, Management, Contract Negotiation, Microsoft Office, Leadership, Invoicing, Budgets, Petroleum
Education
Tarrant County College 1996 — 1998
Accounting
Texas Wesleyan University 1993 — 1995
Accounting
Michael Crabb Michael Crabb's Servpro Industries, Inc. Experience February 2015 - Present
Job Quality Assurance Manager at Servpro Industries, Inc.
Industry Computer Software
Experience
Servpro Industries, Inc. February 2015 - Present
Asurion September 2012 - February 2015
Edgenet November 2003 - September 2012
MetLife / BT Services TN 2000 - 2002
MetLife / BT Services TN 1997 - 2000
MetLife / BT Services TN 1996 - 1997
MetLife / BT Services TN 1994 - 1996
MetLife / BT Services TN 1992 - 1994
Skills
Organizational..., Coaching & Mentoring, Career Development, Management, Quality Assurance, Software Quality..., Testing, Test Strategy, Test Automation, Agile Methodologies, Test Cases, Test Planning, Regression Testing, User Acceptance Testing, Process Improvement, Scrum, Software Project..., Software Engineering, Requirements Analysis, Quality Center, TFS, Business Process, Unix, HTML
Education
Belmont University 1987 — 1991
BBA, Finance
Servpro Industries, Inc. February 2015 - Present
Asurion September 2012 - February 2015
Edgenet November 2003 - September 2012
MetLife / BT Services TN 2000 - 2002
MetLife / BT Services TN 1997 - 2000
MetLife / BT Services TN 1996 - 1997
MetLife / BT Services TN 1994 - 1996
MetLife / BT Services TN 1992 - 1994
Skills
Organizational..., Coaching & Mentoring, Career Development, Management, Quality Assurance, Software Quality..., Testing, Test Strategy, Test Automation, Agile Methodologies, Test Cases, Test Planning, Regression Testing, User Acceptance Testing, Process Improvement, Scrum, Software Project..., Software Engineering, Requirements Analysis, Quality Center, TFS, Business Process, Unix, HTML
Education
Belmont University 1987 — 1991
BBA, Finance
Keshia Troutt's Servpro Industries, Inc. Experience September 2001 - December 2003
Job InHouse Auditor at Servpro Industries
Industry Consumer Services
Experience
Servpro Industries January 2004 - February 2015
Servpro Industries, Inc. September 2001 - December 2003
Skills
Restoration, Customer Service, Microsoft Word, Team Building, Microsoft Office, Data Entry, Customer Satisfaction, Budgets, Sales, Outlook, Contract Negotiation, Insurance, Inventory Management, Process Scheduler, Operations Management, Management, Financial Audits, Strategic Planning
Education
University of Phoenix 2005 — 2007
Bachelor's Degree, Accounting
Volunteer State Community College 1999 — 2001
Associate's Degree, Accounting
Servpro Industries January 2004 - February 2015
Servpro Industries, Inc. September 2001 - December 2003
Skills
Restoration, Customer Service, Microsoft Word, Team Building, Microsoft Office, Data Entry, Customer Satisfaction, Budgets, Sales, Outlook, Contract Negotiation, Insurance, Inventory Management, Process Scheduler, Operations Management, Management, Financial Audits, Strategic Planning
Education
University of Phoenix 2005 — 2007
Bachelor's Degree, Accounting
Volunteer State Community College 1999 — 2001
Associate's Degree, Accounting
Stephen Froehle Stephen Froehle's Servpro Industries, Inc. Experience August 2002 - September 2003
Job Vice President, Legal, Coronary and Structural Heart Division at Medtronic, Inc.
Industry Medical Devices
Experience
Medtronic, Inc. June 2015 - Present
Medtronic, Inc. July 2014 - June 2015
Medtronic, Inc. August 2004 - July 2014
Servpro Industries, Inc. August 2002 - September 2003
Carlson Companies, Inc. 1998 - 2002
Persian, MacGregor & Thompson March 1990 - September 1998
Skills
Commercial Litigation, Leadership, Medical Devices, Contract Negotiation, Employment Law, Business Law, Commercial law, Franchise Law, Corporate Law, Legal Team Management, Mergers & Acquisitions, Intellectual Property, Licensing, Corporate Governance, Strategic Negotiations, Compliance, Strategy, Patents, FDA, Start-ups, Joint Ventures, Cross-functional Team..., Due Diligence, Legal Writing, Management, Litigation
Education
William Mitchell College of Law 1986 — 1990
Juris Doctorate, Law
St. John's University 1982 — 1986
B.A., Majors in both Business Management, and English
Medtronic, Inc. June 2015 - Present
Medtronic, Inc. July 2014 - June 2015
Medtronic, Inc. August 2004 - July 2014
Servpro Industries, Inc. August 2002 - September 2003
Carlson Companies, Inc. 1998 - 2002
Persian, MacGregor & Thompson March 1990 - September 1998
Skills
Commercial Litigation, Leadership, Medical Devices, Contract Negotiation, Employment Law, Business Law, Commercial law, Franchise Law, Corporate Law, Legal Team Management, Mergers & Acquisitions, Intellectual Property, Licensing, Corporate Governance, Strategic Negotiations, Compliance, Strategy, Patents, FDA, Start-ups, Joint Ventures, Cross-functional Team..., Due Diligence, Legal Writing, Management, Litigation
Education
William Mitchell College of Law 1986 — 1990
Juris Doctorate, Law
St. John's University 1982 — 1986
B.A., Majors in both Business Management, and English
Corinna Baldwin Corinna Baldwin's Servpro Industries, Inc. Experience March 2008 - Present
Job Corporate Talent Acquisition Specialist "Master Purple Squirrel Hunter"
Industry Human Resources
Experience
Servpro Industries, Inc. March 2008 - Present
dba: ZAXBY's July 2003 - Present
Modern Professional Services May 2007 - March 2008
Weight Watchers October 2000 - July 2003
The Baldwin Household February 1998 - July 2003
Randstad 1994 - 1998
Skills
Full-cycle Recruiting, Recruitment Advertising, Corporate Recruiter, Human Relations, Technical Recruiting, Job Descriptions, Interviewing, Conducting Interviews, Onboarding, Internet Research, Applicant Tracking..., Job Search Strategies, Job Fairs, Adler Certified, Training Skills, Sourcing, Customer Service, Office Management, Hiring, Search, Coaching, Internet Recruiting, Talent Acquisition, Salary Negotiation, Recruitment/Retention, College Recruiting, Candidate Screening, Employer Branding, Screening, Contract Recruitment, Employee Relations, Executive Search, Direct Recruiting, Building Relationships, Talent Management, Professional Networking, Direct Sourcing, Creative Sourcing, HR Policies, Social Networking, Mentoring, HR Strategy, HRIS, Sales Recruitment, Client Relationship..., Corporate Recruiting, Human Resources, Job Coaching, Performance Profiling, Leadership
Education
Mercer University 1988 — 1992
BA
Servpro Industries, Inc. March 2008 - Present
dba: ZAXBY's July 2003 - Present
Modern Professional Services May 2007 - March 2008
Weight Watchers October 2000 - July 2003
The Baldwin Household February 1998 - July 2003
Randstad 1994 - 1998
Skills
Full-cycle Recruiting, Recruitment Advertising, Corporate Recruiter, Human Relations, Technical Recruiting, Job Descriptions, Interviewing, Conducting Interviews, Onboarding, Internet Research, Applicant Tracking..., Job Search Strategies, Job Fairs, Adler Certified, Training Skills, Sourcing, Customer Service, Office Management, Hiring, Search, Coaching, Internet Recruiting, Talent Acquisition, Salary Negotiation, Recruitment/Retention, College Recruiting, Candidate Screening, Employer Branding, Screening, Contract Recruitment, Employee Relations, Executive Search, Direct Recruiting, Building Relationships, Talent Management, Professional Networking, Direct Sourcing, Creative Sourcing, HR Policies, Social Networking, Mentoring, HR Strategy, HRIS, Sales Recruitment, Client Relationship..., Corporate Recruiting, Human Resources, Job Coaching, Performance Profiling, Leadership
Education
Mercer University 1988 — 1992
BA
Allen Jordan Allen Jordan's Servpro Industries, Inc. Experience March 2015 - Present
Job Training Specialist Operating System Best Practices
Industry Education Management
Experience
Servpro Industries, Inc. March 2015 - Present
West Virginia Army National Guard May 2009 - Present
US Army December 2013 - October 2014
US Army December 2011 - December 2013
Husson's Pizza Huntington May 2010 - November 2011
Skills
Army, Intelligence Analysis, Military Operations, Operational Planning, Physical Security, Teaching, Management, Military, Military Experience, Security Clearance, Adult Learning Theory, Instructional Design, Adult Education, Training Coordination, Command, DoD, Defense, Liasoning, Instructional Technology, Intelligence, Leadership, Training
Education
University of Arizona 2013 — 2014
Graduate Certificate, Instructional Design and Technology, 4.0
Marshall University 2009 — 2011
MA, Teaching, 3.91
Marshall University 2001 — 2009
BA, History
Servpro Industries, Inc. March 2015 - Present
West Virginia Army National Guard May 2009 - Present
US Army December 2013 - October 2014
US Army December 2011 - December 2013
Husson's Pizza Huntington May 2010 - November 2011
Skills
Army, Intelligence Analysis, Military Operations, Operational Planning, Physical Security, Teaching, Management, Military, Military Experience, Security Clearance, Adult Learning Theory, Instructional Design, Adult Education, Training Coordination, Command, DoD, Defense, Liasoning, Instructional Technology, Intelligence, Leadership, Training
Education
University of Arizona 2013 — 2014
Graduate Certificate, Instructional Design and Technology, 4.0
Marshall University 2009 — 2011
MA, Teaching, 3.91
Marshall University 2001 — 2009
BA, History
Daniel Kenagy's Servpro Industries, Inc. Experience August 2015 - Present
Job Marketing at Servpro Industries, Inc.
Industry Consumer Services
Experience
Servpro Industries, Inc. August 2015 - Present
Servpro of Pflugerville May 2015 - August 2015
Servpro of Pflugerville April 2014 - April 2015
Powersport Superstore April 2011 - April 2014
Cheddar's Casual Cafe November 2006 - August 2010
Skills
Leadership, Customer Service, Management, Microsoft Excel, Outlook, Microsoft Office, Time Management, Sales, Social Networking, Team Building, Training, Sales Management, Public Speaking
Education
Southeastern Oklahoma State University 2008 — 2010
Bachelor of Arts, Organizational and Stratetgic Communication with a minor in Criminal Justice
Austin Community College 2006 — 2008
Linn Benton Community College 2005 — 2006
Criminal Justice
Servpro Industries, Inc. August 2015 - Present
Servpro of Pflugerville May 2015 - August 2015
Servpro of Pflugerville April 2014 - April 2015
Powersport Superstore April 2011 - April 2014
Cheddar's Casual Cafe November 2006 - August 2010
Skills
Leadership, Customer Service, Management, Microsoft Excel, Outlook, Microsoft Office, Time Management, Sales, Social Networking, Team Building, Training, Sales Management, Public Speaking
Education
Southeastern Oklahoma State University 2008 — 2010
Bachelor of Arts, Organizational and Stratetgic Communication with a minor in Criminal Justice
Austin Community College 2006 — 2008
Linn Benton Community College 2005 — 2006
Criminal Justice
Randall Sexton's Servpro Industries, Inc. Experience March 2015 - Present
Job Senior .NET Developer at Servpro
Industry Environmental Services
Experience
Servpro Industries, Inc. March 2015 - Present
Cobb Information Systems January 2015 - March 2015
Bechtel Corporation March 2008 - December 2014
NavigatorMD, Inc. November 2007 - March 2008
DPRA March 2004 - November 2007
Computer Resource Group June 2003 - December 2003
Kairos Global, LLC August 1999 - February 2003
Skills
.NET, Microsoft SQL Server, Web Applications, Testing, Integration, VB.NET, Software Development, Visual Studio, C#, Databases, IIS, T-SQL, ASP.NET, MySQL, SQL, Visual Basic, Project Management, Software Documentation, SDLC, SSRS, Web Services, Oracle, Process Improvement, Requirements Analysis, Software Project..., XML, Windows, ASP.NET MVC, Architecture, Agile Methodologies, Silverlight, Visio, WCF, Database Design, JavaScript, jQuery, Healthcare, Military, HTML, jQuery UI, Asset Managment, Programming, Software Design, Software Engineering, Web Development, CSS, Node.js, jQuery Mobile, Web Services API, POS
Education
LSU Shreveport 1999 — 2002
B.S., Computer Science
LSMSA 1990 — 1992
Springhill High 1989 — 1990
Servpro Industries, Inc. March 2015 - Present
Cobb Information Systems January 2015 - March 2015
Bechtel Corporation March 2008 - December 2014
NavigatorMD, Inc. November 2007 - March 2008
DPRA March 2004 - November 2007
Computer Resource Group June 2003 - December 2003
Kairos Global, LLC August 1999 - February 2003
Skills
.NET, Microsoft SQL Server, Web Applications, Testing, Integration, VB.NET, Software Development, Visual Studio, C#, Databases, IIS, T-SQL, ASP.NET, MySQL, SQL, Visual Basic, Project Management, Software Documentation, SDLC, SSRS, Web Services, Oracle, Process Improvement, Requirements Analysis, Software Project..., XML, Windows, ASP.NET MVC, Architecture, Agile Methodologies, Silverlight, Visio, WCF, Database Design, JavaScript, jQuery, Healthcare, Military, HTML, jQuery UI, Asset Managment, Programming, Software Design, Software Engineering, Web Development, CSS, Node.js, jQuery Mobile, Web Services API, POS
Education
LSU Shreveport 1999 — 2002
B.S., Computer Science
LSMSA 1990 — 1992
Springhill High 1989 — 1990
Lauren Melton's Servpro Industries, Inc. Experience August 2015 - Present
Job
Industry Human Resources
Experience
Servpro Industries, Inc. August 2015 - Present
MARTIN AUTOMOTIVE GROUP, Bowling Green, KY November 2012 - March 2015
Policy Studies July 2009 - September 2011
KeyStaff December 2006 - July 2009
Education
University of Kentucky
BA
Servpro Industries, Inc. August 2015 - Present
MARTIN AUTOMOTIVE GROUP, Bowling Green, KY November 2012 - March 2015
Policy Studies July 2009 - September 2011
KeyStaff December 2006 - July 2009
Education
University of Kentucky
BA
Beth Cowart's Servpro Industries, Inc. Experience January 2011 - July 2012
Job Independent Consultant at Perfectly Posh
Industry Retail
Experience
Perfectly Posh February 2015 - Present
Gold Canyon International, LLC November 2013 - Present
Towne Park July 2013 - September 2014
Childcare Network, Inc. March 2013 - July 2013
Chevron July 2012 - February 2013
Waffle House, Inc. August 2007 - December 2012
Servpro Industries, Inc. January 2011 - July 2012
TCBY February 2006 - March 2007
Skills
CPR Certified
Education
Virginia College-Birmingham 2014 — 2016
Associate's degree, Business Administration and Management, General
University of Alabama 2008 — 2009
Associate's degree, History, Freshman
Central High School 2004 — 2008
High School Diploma, General Studies, 9-12
Perfectly Posh February 2015 - Present
Gold Canyon International, LLC November 2013 - Present
Towne Park July 2013 - September 2014
Childcare Network, Inc. March 2013 - July 2013
Chevron July 2012 - February 2013
Waffle House, Inc. August 2007 - December 2012
Servpro Industries, Inc. January 2011 - July 2012
TCBY February 2006 - March 2007
Skills
CPR Certified
Education
Virginia College-Birmingham 2014 — 2016
Associate's degree, Business Administration and Management, General
University of Alabama 2008 — 2009
Associate's degree, History, Freshman
Central High School 2004 — 2008
High School Diploma, General Studies, 9-12
Priscilla Urbina Priscilla Urbina's Servpro Industries, Inc. Experience January 2015 - Present
Job Marketing & Sales Rep at Servpro Industries, Inc.
Industry Consumer Services
Experience
Servpro Industries, Inc. January 2015 - Present
Adler Wallach & Associates, Inc. November 2009 - December 2014
Dennis Protective Agency May 2009 - March 2010
Skills
Training, Marketing, Customer Service, Security, Sales, Customer Satisfaction, Communication, Data Entry, Outlook, Event Planning, Microsoft Office, Management, Strategic Planning, Social Media, Social Networking, Social Media Marketing, Public Relations, Event Management, Facebook, Time Management
Education
Northeastern University 2006 — 2009
Associate's Degree, Criminal Justice and Corrections
San Bernardino County Internship Academy 2005 — 2006
General certification, Public Safety in policing, fire and resuce studies., Valedictorian of Graduating Class of 2006
Servpro Industries, Inc. January 2015 - Present
Adler Wallach & Associates, Inc. November 2009 - December 2014
Dennis Protective Agency May 2009 - March 2010
Skills
Training, Marketing, Customer Service, Security, Sales, Customer Satisfaction, Communication, Data Entry, Outlook, Event Planning, Microsoft Office, Management, Strategic Planning, Social Media, Social Networking, Social Media Marketing, Public Relations, Event Management, Facebook, Time Management
Education
Northeastern University 2006 — 2009
Associate's Degree, Criminal Justice and Corrections
San Bernardino County Internship Academy 2005 — 2006
General certification, Public Safety in policing, fire and resuce studies., Valedictorian of Graduating Class of 2006
Joan Korey Joan Korey's Servpro Industries, Inc. Experience November 2014 - Present
Job !
Industry Design
Experience
Servpro Industries, Inc. November 2014 - Present
Freelancing June 2014 - Present
Country Curtains December 2013 - October 2014
Selux Corporation August 2013 - November 2013
The Gunlocke Company May 2013 - July 2013
The Home Depot September 2009 - August 2012
Skills
Interior Design, Revit, Woodworking, Photography, Graphic Design, Furniture, Designs, Sales, Space Planning, Sketching, Lighting, Floor Plans, Furnishings, Curtains, Sanding, Tile & Grout Cleaning, Tiling, Photoshop, Microsoft Office, Design, Rendering, Retail, Microsoft Word, AutoCAD, Customer Service, Microsoft Excel
Education
Alfred State College - SUNY College of Technology 2011 — 2013
Associate's degree, Interior Design
Alfred State College - SUNY College of Technology 2011 — 2013
Associate of Arts and Sciences (A.A.S.), Interior Design
Servpro Industries, Inc. November 2014 - Present
Freelancing June 2014 - Present
Country Curtains December 2013 - October 2014
Selux Corporation August 2013 - November 2013
The Gunlocke Company May 2013 - July 2013
The Home Depot September 2009 - August 2012
Skills
Interior Design, Revit, Woodworking, Photography, Graphic Design, Furniture, Designs, Sales, Space Planning, Sketching, Lighting, Floor Plans, Furnishings, Curtains, Sanding, Tile & Grout Cleaning, Tiling, Photoshop, Microsoft Office, Design, Rendering, Retail, Microsoft Word, AutoCAD, Customer Service, Microsoft Excel
Education
Alfred State College - SUNY College of Technology 2011 — 2013
Associate's degree, Interior Design
Alfred State College - SUNY College of Technology 2011 — 2013
Associate of Arts and Sciences (A.A.S.), Interior Design
James Plemmons James Plemmons's Servpro Industries, Inc. Experience December 2011 - July 2015
Job Owner Baseball Collectors Daily L.L.C.
Industry Insurance
Experience
Baseball Collectors Daily Auctions L.L.C July 2015 - Present
Servpro Industries, Inc. December 2011 - July 2015
Intertel, Inc. August 2011 - December 2011
AT&T Mobility April 2007 - May 2011
Skills
Sales, Account Management, Customer Retention, Customer Service, Sales Management, Insurance, Workers Compensation, New Business Development, Marketing, Direct Sales, Customer Satisfaction, Property & Casualty..., Claim, Claims Management, Social Media Marketing, Selling, Management, Advertising, Time Management, Marketing Strategy, Event Planning
Education
Central Missouri State University 2002 — 2003
Communications
Lindenwood University 1999 — 2001
Communications
Oakville Senior 1994 — 1998
Baseball Collectors Daily Auctions L.L.C July 2015 - Present
Servpro Industries, Inc. December 2011 - July 2015
Intertel, Inc. August 2011 - December 2011
AT&T Mobility April 2007 - May 2011
Skills
Sales, Account Management, Customer Retention, Customer Service, Sales Management, Insurance, Workers Compensation, New Business Development, Marketing, Direct Sales, Customer Satisfaction, Property & Casualty..., Claim, Claims Management, Social Media Marketing, Selling, Management, Advertising, Time Management, Marketing Strategy, Event Planning
Education
Central Missouri State University 2002 — 2003
Communications
Lindenwood University 1999 — 2001
Communications
Oakville Senior 1994 — 1998
Jeff Fields Jeff Fields's Servpro Industries, Inc. Experience June 2012 - Present
Job CIO at Servpro Industries, Inc.
Industry Consumer Services
Experience
Servpro Industries, Inc. June 2012 - Present
Magazines.com 2010 - June 2012
SafeAuto 2007 - 2010
Skills
Leadership, Insurance, Management, Business Analysis, SDLC, Enterprise Architecture, Process Improvement, Software Development, IT Strategy, Information Systems, Business Intelligence, Vendor Management, Negotiation, E-commerce, Data Warehousing, Information Architecture, Time Management, Human Resources, Project Management, Information Technology, Customer Service, Integration, Software Project..., Disaster Recovery, Strategic Planning, Agile Methodologies, Start-ups, Program Management, Information Management, JavaScript, Team Leadership, Microsoft SQL Server, SQL, Business Process
Education
The University of Tennessee at Chattanooga
Servpro Industries, Inc. June 2012 - Present
Magazines.com 2010 - June 2012
SafeAuto 2007 - 2010
Skills
Leadership, Insurance, Management, Business Analysis, SDLC, Enterprise Architecture, Process Improvement, Software Development, IT Strategy, Information Systems, Business Intelligence, Vendor Management, Negotiation, E-commerce, Data Warehousing, Information Architecture, Time Management, Human Resources, Project Management, Information Technology, Customer Service, Integration, Software Project..., Disaster Recovery, Strategic Planning, Agile Methodologies, Start-ups, Program Management, Information Management, JavaScript, Team Leadership, Microsoft SQL Server, SQL, Business Process
Education
The University of Tennessee at Chattanooga
Liz Petrie Liz Petrie's Servpro Industries, Inc. Experience 2013 - 2015
Job Self Employed
Industry Public Relations and Communications
Experience
Servpro Industries, Inc. 2013 - 2015
Creative Safety Products May 2009 - October 2013
Petrie Construction 2005 - 2009
Fire Safety Services, Inc. September 2002 - May 2005
Skills
Social Media, Strategic Communications, Media Relations, Sales, Public Relations..., Account Management, Sales Management, Customer Service, ColdBox, Advertising, New Business Development, Market Research, B2B, Business Development, Marketing, Strategic Planning, Marketing Strategy, Management, Team Building, Training, Leadership
Education
Ohio University 1978 — 1985
Communications, Marketing
Servpro Industries, Inc. 2013 - 2015
Creative Safety Products May 2009 - October 2013
Petrie Construction 2005 - 2009
Fire Safety Services, Inc. September 2002 - May 2005
Skills
Social Media, Strategic Communications, Media Relations, Sales, Public Relations..., Account Management, Sales Management, Customer Service, ColdBox, Advertising, New Business Development, Market Research, B2B, Business Development, Marketing, Strategic Planning, Marketing Strategy, Management, Team Building, Training, Leadership
Education
Ohio University 1978 — 1985
Communications, Marketing
Taylor Nunley's Servpro Industries, Inc. Experience November 2013 - Present
Job Graphic Designer at Servpro Industries, Inc.
Industry Graphic Design
Experience
Servpro Industries, Inc. November 2013 - Present
Gold & Co. March 2012 - November 2013
Journal Communications Inc. June 2011 - August 2012
College of Communication Arts & Sciences, Michigan State University September 2010 - December 2010
The State News May 2009 - December 2010
Nashville Predators May 2010 - August 2010
Pi Beta Phi Sorority December 2008 - December 2009
The State News October 2007 - May 2009
Skills
InDesign, Illustrator, Print Production, Layout, Advertising, Pre-press, Publications, Adobe Creative Suite, Graphic Design, Mac, Microsoft Office, Adobe Acrobat, Magazines, Newspaper, Print, WordPress, Photography, Social Media
Education
Michigan State University 2007 — 2010
Bachelor of Arts (B.A.), Media Arts & Technology, Television, Cinema and Radio Concentration
Gemological Institute of America 2012 — 2013
Diamond Essentials Certificate
Servpro Industries, Inc. November 2013 - Present
Gold & Co. March 2012 - November 2013
Journal Communications Inc. June 2011 - August 2012
College of Communication Arts & Sciences, Michigan State University September 2010 - December 2010
The State News May 2009 - December 2010
Nashville Predators May 2010 - August 2010
Pi Beta Phi Sorority December 2008 - December 2009
The State News October 2007 - May 2009
Skills
InDesign, Illustrator, Print Production, Layout, Advertising, Pre-press, Publications, Adobe Creative Suite, Graphic Design, Mac, Microsoft Office, Adobe Acrobat, Magazines, Newspaper, Print, WordPress, Photography, Social Media
Education
Michigan State University 2007 — 2010
Bachelor of Arts (B.A.), Media Arts & Technology, Television, Cinema and Radio Concentration
Gemological Institute of America 2012 — 2013
Diamond Essentials Certificate
Eva Terpinas Eva Terpinas's Servpro Industries, Inc. Experience April 2015 - 2015
Job Sales and Marketing
Industry Facilities Services
Experience
Benefit Express September 2014 - April 2015
Servpro Industries, Inc. April 2015 - 2015
BEK Distributing Co. October 2012 - April 2014
Runge Paper December 2011 - September 2012
Midland Paper January 2005 - November 2011
Bradner Smith & Company September 2000 - July 2005
Unisource Worldwide, Inc. February 2000 - September 2000
Skills
Logistics, Packaging, Word, Account Management, Customer Relations, Customer Service, Negotiation, Food Packaging, Inventory Management, Customer Service..., Microsoft Word, Operations Management, Team Building, Warehousing, Product Development, Process Improvement, Manufacturing, Contract Negotiation, Forecasting, Key Account Management, Supply Chain Management, New Business Development, Marketing, Sales Management, Cross-functional Team..., Marketing Strategy, Sales, Purchasing, Paper Industry, Pricing, B2B, Corrugated, Continuous Improvement, Offset Printing, Supply Chain, Strategic Planning, Direct Sales, Digital Printing, Management, Sourcing, Sales Process, Cold Calling, Customer Retention, Labels, Direct Mail, Plastics, Sales Operations, Selling, Flexo, Print Management
Education
Triton College 1979 — 1981
Marketing
West Leyden High School 1974 — 1978
Business, Management, Marketing, and Related Support Services
Benefit Express September 2014 - April 2015
Servpro Industries, Inc. April 2015 - 2015
BEK Distributing Co. October 2012 - April 2014
Runge Paper December 2011 - September 2012
Midland Paper January 2005 - November 2011
Bradner Smith & Company September 2000 - July 2005
Unisource Worldwide, Inc. February 2000 - September 2000
Skills
Logistics, Packaging, Word, Account Management, Customer Relations, Customer Service, Negotiation, Food Packaging, Inventory Management, Customer Service..., Microsoft Word, Operations Management, Team Building, Warehousing, Product Development, Process Improvement, Manufacturing, Contract Negotiation, Forecasting, Key Account Management, Supply Chain Management, New Business Development, Marketing, Sales Management, Cross-functional Team..., Marketing Strategy, Sales, Purchasing, Paper Industry, Pricing, B2B, Corrugated, Continuous Improvement, Offset Printing, Supply Chain, Strategic Planning, Direct Sales, Digital Printing, Management, Sourcing, Sales Process, Cold Calling, Customer Retention, Labels, Direct Mail, Plastics, Sales Operations, Selling, Flexo, Print Management
Education
Triton College 1979 — 1981
Marketing
West Leyden High School 1974 — 1978
Business, Management, Marketing, and Related Support Services
Sasha Youssef's Servpro Industries, Inc. Experience January 2015 - Present
Job Staff Accountant at Servpro of Moorpark
Industry Financial Services
Experience
Servpro Industries, Inc. January 2015 - Present
Rutgers University June 2014 - Present
Rutgers University February 2013 - May 2014
Klinger & Klinger LLP September 2013 - April 2014
Atlas Desk & Office Services February 2012 - May 2013
Skills
Bilingual-Spanish, Microsoft Office, Team Leadership, PowerPoint, Microsoft Word, Microsoft Excel, Teamwork, Outlook, Customer Service, Public Speaking, Time Management, Social Networking, Leadership, Team Building, Data Entry, Administrative..., Spanish, Event Planning, English, Community Outreach, Recruiting, Organization, Accounts Receivable, Accounts Payable, Nonprofits, Administrative..., Research, Social Media, Data Analysis, Management, Accounting
Education
Rutgers, The State University of New Jersey-Newark 2010 — 2014
Bachelor of Science (B.S.), Finance, 3.0
Rutgers, The State University of New Jersey-Newark 2010 — 2014
Bachelor of Science (BS), Finance, General
Servpro Industries, Inc. January 2015 - Present
Rutgers University June 2014 - Present
Rutgers University February 2013 - May 2014
Klinger & Klinger LLP September 2013 - April 2014
Atlas Desk & Office Services February 2012 - May 2013
Skills
Bilingual-Spanish, Microsoft Office, Team Leadership, PowerPoint, Microsoft Word, Microsoft Excel, Teamwork, Outlook, Customer Service, Public Speaking, Time Management, Social Networking, Leadership, Team Building, Data Entry, Administrative..., Spanish, Event Planning, English, Community Outreach, Recruiting, Organization, Accounts Receivable, Accounts Payable, Nonprofits, Administrative..., Research, Social Media, Data Analysis, Management, Accounting
Education
Rutgers, The State University of New Jersey-Newark 2010 — 2014
Bachelor of Science (B.S.), Finance, 3.0
Rutgers, The State University of New Jersey-Newark 2010 — 2014
Bachelor of Science (BS), Finance, General
Matthew Preston's Servpro Industries, Inc. Experience November 2012 - Present
Job General Counsel at Servpro Industries
Industry Law Practice
Experience
Servpro Industries, Inc. November 2012 - Present
YUM Brands, Inc. August 2009 - February 2010
KFC Corporation (US) January 2006 - August 2009
YUM Brands, Inc. January 1998 - December 2005
OWENS CORNING CORP April 1996 - January 1998
MCDERMOTT, WILL & EMERY January 1993 - April 1996
HOPKINS & SUTTER January 1989 - January 1993
Skills
Mergers, Corporate Law, Corporate Governance, Litigation, Risk Management, Intellectual Property, Start-ups, Strategy, Securities Regulation, Sarbanes-Oxley Act, Due Diligence, Joint Ventures, Private Equity, Budgets, Corporate Finance, Commercial Litigation, Licensing, Executive Management, Finance, Contract Negotiation, Restructuring, Employment Law, Venture Capital, Franchise Law, Leadership, Strategic Planning, Mergers, Management, Litigation Management, Franchising, Acquisitions
Education
University of Michigan Law School 1986 — 1989
Juris Doctor, Law
University of Michigan 1982 — 1986
Bachelor of Business Administration, Finance
Servpro Industries, Inc. November 2012 - Present
YUM Brands, Inc. August 2009 - February 2010
KFC Corporation (US) January 2006 - August 2009
YUM Brands, Inc. January 1998 - December 2005
OWENS CORNING CORP April 1996 - January 1998
MCDERMOTT, WILL & EMERY January 1993 - April 1996
HOPKINS & SUTTER January 1989 - January 1993
Skills
Mergers, Corporate Law, Corporate Governance, Litigation, Risk Management, Intellectual Property, Start-ups, Strategy, Securities Regulation, Sarbanes-Oxley Act, Due Diligence, Joint Ventures, Private Equity, Budgets, Corporate Finance, Commercial Litigation, Licensing, Executive Management, Finance, Contract Negotiation, Restructuring, Employment Law, Venture Capital, Franchise Law, Leadership, Strategic Planning, Mergers, Management, Litigation Management, Franchising, Acquisitions
Education
University of Michigan Law School 1986 — 1989
Juris Doctor, Law
University of Michigan 1982 — 1986
Bachelor of Business Administration, Finance
Lyndsey Graham Lyndsey Graham's Servpro Industries, Inc. Experience December 2014 - Present
Job Sales & Marketing Rep at ServPro
Industry Facilities Services
Experience
Servpro Industries, Inc. December 2014 - Present
Heartland Payment Systems December 2013 - December 2014
IST Management Services February 2012 - December 2013
Paul Davis Restoration, Inc January 2010 - January 2012
Archbishop Chapelle High School January 2007 - May 2010
Skills
Team Building, Account Management, Leadership, New Business Development, Marketing, Sales Management, Microsoft Office, Team Leadership, Public Speaking, Event Planning, Direct Sales, Coaching, Cold Calling, Social Networking, Public Relations, Project Management, Business Development, Advertising, Time Management, Fundraising, Customer Satisfaction, Inventory Management, Operations Management, Selling, Strategic Planning, Sales, Negotiation, Budgets, Contract Negotiation, Management, Training, Marketing Strategy, Social Media Marketing, B2B, Event Management
Education
University of New Orleans 2006 — 2007
Bachelor, General Studies
Spring Hill College 2003 — 2006
BioChemistry
Archbishop Chapelle High School 1999 — 2003
Servpro Industries, Inc. December 2014 - Present
Heartland Payment Systems December 2013 - December 2014
IST Management Services February 2012 - December 2013
Paul Davis Restoration, Inc January 2010 - January 2012
Archbishop Chapelle High School January 2007 - May 2010
Skills
Team Building, Account Management, Leadership, New Business Development, Marketing, Sales Management, Microsoft Office, Team Leadership, Public Speaking, Event Planning, Direct Sales, Coaching, Cold Calling, Social Networking, Public Relations, Project Management, Business Development, Advertising, Time Management, Fundraising, Customer Satisfaction, Inventory Management, Operations Management, Selling, Strategic Planning, Sales, Negotiation, Budgets, Contract Negotiation, Management, Training, Marketing Strategy, Social Media Marketing, B2B, Event Management
Education
University of New Orleans 2006 — 2007
Bachelor, General Studies
Spring Hill College 2003 — 2006
BioChemistry
Archbishop Chapelle High School 1999 — 2003
Beth Pratte Beth Pratte's Servpro Industries, Inc. Experience December 2014 - March 2015
Job Sales and Marketing
Industry Leisure, Travel & Tourism
Experience
K.N.W.H.Y. Consulting June 2015 - Present
Servpro Industries, Inc. December 2014 - March 2015
International Passports & Visas July 2014 - October 2014
Passports and Visas.com April 2014 - June 2014
HomeAdvisor.com July 2012 - April 2014
Step Lightly Travel December 2011 - January 2014
mywedding.com July 2011 - May 2012
Solutelia, LLC February 2011 - July 2011
Group Voyagers, Inc. October 2006 - October 2010
Skills
CRM, Tourism, Sales, New Business Development, Business Development, Social Media Marketing, Marketing, Marketing Strategy, Customer Service, Sales Management, Account Management, Online Advertising, Salesforce.com, Public Speaking, Public Relations, Advertising, Budgets, B2B, Cold Calling, Contract Negotiation, Direct Sales, Business Strategy, E-commerce, Email Marketing, Event Management, Hotels, Leadership, Lead Generation, Management, Market Research, Marketing Communications, Mobile Devices, Online Marketing, Sales Operations, Social Media, Social Networking, Strategic Partnerships, Strategic Planning, Team Building, Team Leadership, Time Management, Trade Shows, Training, Microsoft Office, Online Travel, Travel Planning, Travel Management, Customer Retention, Selling, Incentive Travel
Education
Savannah College of Art and Design 1994 — 1999
BFA, Fashion Design, Liberal Arts
Grosse Ile High School 1990 — 1994
Graduated
K.N.W.H.Y. Consulting June 2015 - Present
Servpro Industries, Inc. December 2014 - March 2015
International Passports & Visas July 2014 - October 2014
Passports and Visas.com April 2014 - June 2014
HomeAdvisor.com July 2012 - April 2014
Step Lightly Travel December 2011 - January 2014
mywedding.com July 2011 - May 2012
Solutelia, LLC February 2011 - July 2011
Group Voyagers, Inc. October 2006 - October 2010
Skills
CRM, Tourism, Sales, New Business Development, Business Development, Social Media Marketing, Marketing, Marketing Strategy, Customer Service, Sales Management, Account Management, Online Advertising, Salesforce.com, Public Speaking, Public Relations, Advertising, Budgets, B2B, Cold Calling, Contract Negotiation, Direct Sales, Business Strategy, E-commerce, Email Marketing, Event Management, Hotels, Leadership, Lead Generation, Management, Market Research, Marketing Communications, Mobile Devices, Online Marketing, Sales Operations, Social Media, Social Networking, Strategic Partnerships, Strategic Planning, Team Building, Team Leadership, Time Management, Trade Shows, Training, Microsoft Office, Online Travel, Travel Planning, Travel Management, Customer Retention, Selling, Incentive Travel
Education
Savannah College of Art and Design 1994 — 1999
BFA, Fashion Design, Liberal Arts
Grosse Ile High School 1990 — 1994
Graduated
Jessica Vaughn Jessica Vaughn's Servpro Industries, Inc. Experience September 2012 - Present
Job Training Division Operations Supervisor at Servpro Industries, Inc.
Industry Consumer Services
Experience
Servpro Industries, Inc. September 2012 - Present
Servpro Industries August 2002 - September 2012
Skills
Marketing Strategy, Marketing, Public Relations, Training, Editing, Leadership, Vendor Management, Customer Service, Marketing Communications, Social Media Marketing, Program Management, Management, Strategic Planning, Analysis, Newsletters, Event Planning, Sales Management, Time Management, Coaching, Fundraising, Microsoft Office, Team Building, Account Management, Sales, Small Business, Budgets, CRM, Sales Operations, Public Speaking, Social Networking, Operations Management, Team Leadership, Advertising, Customer Satisfaction, New Business Development
Education
Trevecca Nazarene University 2013 — 2015
Master's degree, Organizational Leadership
Trevecca Nazarene University 2003 — 2005
Bachelor's degree, Business and Human Relations
Aquinas College
Business Administration
Servpro Industries, Inc. September 2012 - Present
Servpro Industries August 2002 - September 2012
Skills
Marketing Strategy, Marketing, Public Relations, Training, Editing, Leadership, Vendor Management, Customer Service, Marketing Communications, Social Media Marketing, Program Management, Management, Strategic Planning, Analysis, Newsletters, Event Planning, Sales Management, Time Management, Coaching, Fundraising, Microsoft Office, Team Building, Account Management, Sales, Small Business, Budgets, CRM, Sales Operations, Public Speaking, Social Networking, Operations Management, Team Leadership, Advertising, Customer Satisfaction, New Business Development
Education
Trevecca Nazarene University 2013 — 2015
Master's degree, Organizational Leadership
Trevecca Nazarene University 2003 — 2005
Bachelor's degree, Business and Human Relations
Aquinas College
Business Administration
Pamela Nichole Wheeler Pamela Nichole Wheeler's Servpro Industries, Inc. Experience August 2015 - Present
Job Training Specialist
Industry Human Resources
Experience
Servpro Industries, Inc. August 2015 - Present
Western Kentucky University August 2014 - May 2015
LifeWay Christian Resources June 2014 - March 2015
Home-Towne Suites August 2013 - June 2014
LA Fitness December 2012 - August 2013
Marriott Hotels August 2010 - December 2012
Global Fitness Holdings May 2008 - August 2011
Skills
SPSS, Qualitative Research, Quantitative Research, Data Entry, Data Analysis, Test Validation, Training Needs Analysis, Job Description Creation, Personnel Selection, Training & Development, Leadership Development, Performance Appraisal, Project Management, Operations Management, Customer Service, Sales, Microsoft Word, Microsoft Excel, PowerPoint, Google Docs, Collaborative Problem..., Critical Thinking, Leadership, Public Speaking, Organization Skills, Time Management, Interpersonal Skills, Teamwork
Education
Western Kentucky University 2013 — 2015
Master's Degree
Lee University 2011 — 2012
Bachelor's Degree
Volunteer State Community College 2008 — 2011
Associate's Degree
Servpro Industries, Inc. August 2015 - Present
Western Kentucky University August 2014 - May 2015
LifeWay Christian Resources June 2014 - March 2015
Home-Towne Suites August 2013 - June 2014
LA Fitness December 2012 - August 2013
Marriott Hotels August 2010 - December 2012
Global Fitness Holdings May 2008 - August 2011
Skills
SPSS, Qualitative Research, Quantitative Research, Data Entry, Data Analysis, Test Validation, Training Needs Analysis, Job Description Creation, Personnel Selection, Training & Development, Leadership Development, Performance Appraisal, Project Management, Operations Management, Customer Service, Sales, Microsoft Word, Microsoft Excel, PowerPoint, Google Docs, Collaborative Problem..., Critical Thinking, Leadership, Public Speaking, Organization Skills, Time Management, Interpersonal Skills, Teamwork
Education
Western Kentucky University 2013 — 2015
Master's Degree
Lee University 2011 — 2012
Bachelor's Degree
Volunteer State Community College 2008 — 2011
Associate's Degree
Anthony Lazzara Anthony Lazzara's Servpro Industries, Inc. Experience November 2014 - Present
Job Head of Marketing at Servpro Of Northeast Mchenry County
Industry Logistics and Supply Chain
Experience
State Farm March 2015 - Present
Servpro Industries, Inc. November 2014 - Present
Total Quality Logistics March 2014 - November 2014
Verizon Wireless April 2011 - March 2014
Goodwill Industries April 2009 - April 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Strategic Planning, Budgets, Logistics, Supply Chain, Freight Brokerage
Education
Elgin Community College 2009 — 2011
Degree pending, General Studies
Harry D Jacobs Highschool 2005 — 2009
State Farm March 2015 - Present
Servpro Industries, Inc. November 2014 - Present
Total Quality Logistics March 2014 - November 2014
Verizon Wireless April 2011 - March 2014
Goodwill Industries April 2009 - April 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Strategic Planning, Budgets, Logistics, Supply Chain, Freight Brokerage
Education
Elgin Community College 2009 — 2011
Degree pending, General Studies
Harry D Jacobs Highschool 2005 — 2009
Marion Abernathy's Servpro Industries, Inc. Experience November 2014 - April 2015
Job Administrative Assistant & Retail Management
Industry Executive Office
Experience
Servpro Industries, Inc. November 2014 - April 2015
Northside Supply & Services Inc. November 2012 - September 2014
United Retail Service July 2010 - October 2012
United Retail Service November 2004 - July 2008
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, QuickBooks, POS, Time Management, Data Entry, Office Administration, Accounts Payable, Accounts Receivable, Filing, Payments, Daily Deposits, Collections, Retail, Sales, Loss Prevention, Management, Marketing, Administrative..., Customer Service, Invoicing, Inventory Management, Outlook, Leadership, Customer Satisfaction, Telephone Skills, Office Management, Teamwork, Human Resources, Training, Accounting
Education
Northern Kentucky University 2001 — 2002
Business/Corporate Communications
Mount Healthy High School 1998 — 2001
Regular/General High School/Secondary Diploma Program
Servpro Industries, Inc. November 2014 - April 2015
Northside Supply & Services Inc. November 2012 - September 2014
United Retail Service July 2010 - October 2012
United Retail Service November 2004 - July 2008
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, QuickBooks, POS, Time Management, Data Entry, Office Administration, Accounts Payable, Accounts Receivable, Filing, Payments, Daily Deposits, Collections, Retail, Sales, Loss Prevention, Management, Marketing, Administrative..., Customer Service, Invoicing, Inventory Management, Outlook, Leadership, Customer Satisfaction, Telephone Skills, Office Management, Teamwork, Human Resources, Training, Accounting
Education
Northern Kentucky University 2001 — 2002
Business/Corporate Communications
Mount Healthy High School 1998 — 2001
Regular/General High School/Secondary Diploma Program
Jordan Spires's Servpro Industries, Inc. Experience June 2015 - Present
Job Trainee at Servpro of Brunswick/ Servpro of Waycross, Douglas and Hinesville
Industry Consumer Services
Experience
Servpro Industries, Inc. June 2015 - Present
Sea Island February 2013 - June 2015
Republican National Committee October 2012 - November 2012
Romney for President September 2012 - November 2012
Sea Island Company May 2012 - August 2012
Tidal Wave Auto Spa January 2011 - May 2012
Skills
Social Networking, Political Campaigns, PowerPoint, Microsoft Word, Community Outreach, Fundraising, Microsoft Excel, Grassroots Organizing, Team Leadership, Microsoft Powerpoint, Microsoft MapPoint, Google Apps, Organizational..., Hiring Personnel, Customer Service, Customer Satisfaction, Guest Booking, Golf Courses, Golf Management, Event Planning, Event Management, Complaint Management, Standards Compliance, Hospitality
Education
Georgia College and State University 2008 — 2012
Bachelor's Degree, Psychology, Criminal Justice
Servpro Industries, Inc. June 2015 - Present
Sea Island February 2013 - June 2015
Republican National Committee October 2012 - November 2012
Romney for President September 2012 - November 2012
Sea Island Company May 2012 - August 2012
Tidal Wave Auto Spa January 2011 - May 2012
Skills
Social Networking, Political Campaigns, PowerPoint, Microsoft Word, Community Outreach, Fundraising, Microsoft Excel, Grassroots Organizing, Team Leadership, Microsoft Powerpoint, Microsoft MapPoint, Google Apps, Organizational..., Hiring Personnel, Customer Service, Customer Satisfaction, Guest Booking, Golf Courses, Golf Management, Event Planning, Event Management, Complaint Management, Standards Compliance, Hospitality
Education
Georgia College and State University 2008 — 2012
Bachelor's Degree, Psychology, Criminal Justice
Julie Ingrum Julie Ingrum's Servpro Industries, Inc. Experience March 2015 - Present
Job Franchise Expansion Specialist at Servpro Industries, Inc.
Industry Marketing and Advertising
Experience
Servpro Industries, Inc. March 2015 - Present
Servpro Industries, Inc. September 2013 - Present
Servpro Industries January 2014 - February 2015
Servpro Industries September 2013 - December 2013
Phillips and Ingrum November 2012 - September 2013
Mary Kay Inc. April 2009 - January 2013
Neal & Harwell June 2003 - June 2006
Baker Donelson May 1999 - July 2001
Skills
Legal Writing, Event Planning, Sales, Social Media Marketing, Courts, Legal Research, Personal Injury, Civil Litigation, Westlaw, Direct Sales, Editing, Social Media, Customer Service, Dance, Microsoft Office, Acting, Public Relations, Trials, Microsoft Word, Public Speaking, Marketing, Nonprofits, Litigation, Strategic Planning, Negotiation, Legal Assistance, Legal Documents, Family Law, Document Drafting, Mediation, Lexis, Notary Public, Corporate Law, Employment Law, Litigation Support, Legal Issues, Commercial Litigation, Criminal Law, Sales Management, Contract Negotiation, Team Building, Leadership
Education
University of Tennessee-Knoxville 1992 — 1996
Bachelor of Arts, Political Science
Lincoln County High School
The University of Memphis—Cecil C. Humphreys School of Law
Servpro Industries, Inc. March 2015 - Present
Servpro Industries, Inc. September 2013 - Present
Servpro Industries January 2014 - February 2015
Servpro Industries September 2013 - December 2013
Phillips and Ingrum November 2012 - September 2013
Mary Kay Inc. April 2009 - January 2013
Neal & Harwell June 2003 - June 2006
Baker Donelson May 1999 - July 2001
Skills
Legal Writing, Event Planning, Sales, Social Media Marketing, Courts, Legal Research, Personal Injury, Civil Litigation, Westlaw, Direct Sales, Editing, Social Media, Customer Service, Dance, Microsoft Office, Acting, Public Relations, Trials, Microsoft Word, Public Speaking, Marketing, Nonprofits, Litigation, Strategic Planning, Negotiation, Legal Assistance, Legal Documents, Family Law, Document Drafting, Mediation, Lexis, Notary Public, Corporate Law, Employment Law, Litigation Support, Legal Issues, Commercial Litigation, Criminal Law, Sales Management, Contract Negotiation, Team Building, Leadership
Education
University of Tennessee-Knoxville 1992 — 1996
Bachelor of Arts, Political Science
Lincoln County High School
The University of Memphis—Cecil C. Humphreys School of Law
David A. Loeb David A. Loeb's Servpro Industries, Inc. Experience January 2015 - Present
Job Commercial Priority Response National Team Leader at Servpro Industries, Inc.
Industry Environmental Services
Experience
Servpro Industries, Inc. January 2015 - Present
Servpro March 2014 - December 2014
Interstate Restoration LLC March 2012 - April 2014
Cotton Global Disaster Solutions March 2009 - January 2012
DMS Facility Services December 2005 - January 2009
Skills
Emergency Management, Disaster Recovery, Contractors, Team Building, Contract Negotiation, Budgets, Strategic Planning, Project Planning, Project Management, Risk Management, Management, New Business Development, Leadership, Operations Management, Sales Management, Contract Management, Customer Service, Strategy, Negotiation, Facilities Management, Risk Assessment, Change Management, Sales, Process Improvement, Program Management, Process Scheduler, Business Process..., Account Management, Vendor Management, Team Leadership, Restoration, Sales Operations, Marketing, Human Resources, Business Strategy, Training, Insurance, Business Development, Fire Management
Education
Stephen F. Austin State University 1991 — 1995
Bachelor of Science, Political Science
Baylor University 1989 — 1991
Bachelor of Arts, English/History
Servpro Industries, Inc. January 2015 - Present
Servpro March 2014 - December 2014
Interstate Restoration LLC March 2012 - April 2014
Cotton Global Disaster Solutions March 2009 - January 2012
DMS Facility Services December 2005 - January 2009
Skills
Emergency Management, Disaster Recovery, Contractors, Team Building, Contract Negotiation, Budgets, Strategic Planning, Project Planning, Project Management, Risk Management, Management, New Business Development, Leadership, Operations Management, Sales Management, Contract Management, Customer Service, Strategy, Negotiation, Facilities Management, Risk Assessment, Change Management, Sales, Process Improvement, Program Management, Process Scheduler, Business Process..., Account Management, Vendor Management, Team Leadership, Restoration, Sales Operations, Marketing, Human Resources, Business Strategy, Training, Insurance, Business Development, Fire Management
Education
Stephen F. Austin State University 1991 — 1995
Bachelor of Science, Political Science
Baylor University 1989 — 1991
Bachelor of Arts, English/History
Andy Grossberg MBA, SPHR, SHRM-SCP Andy Grossberg MBA, SPHR, SHRM-SCP's Servpro Industries, Inc. Experience September 2005 - Present
Job Human Resources Division Manager at Servpro Industries, Inc.
Industry Consumer Services
Experience
Servpro Industries, Inc. September 2005 - Present
Cingular Wireless/AT&T June 2003 - September 2005
Ingram Entertainment Inc. 1998 - 2003
International Management Services Company 1993 - 1998
Grossberg and Associates 1985 - 1993
Comdata, Inc. 1984 - 1985
Ingersoll-Rand Corporation 1979 - 1984
Skills
Employee Relations, Performance Management, Employee Benefits, Temporary Placement, Employee Training, Consulting, Wellness, Onboarding, Succession Planning, Human Resources, Recruiting, Compensation Structure..., Human Resources Systems, Coaching and Mentoring, Strategic Planning, Department Budgeting, Deferred Compensation, Personnel Management, Compensation Structures, Employment Law, Hiring, Leadership, Training, Management, Employee Engagement, Screening, Talent Acquisition, Leadership Development, Talent Management, Team Building, HR Policies, Budgets, Sourcing, Start-ups, Organizational..., Applicant Tracking..., Workers Compensation, Technical Recruiting, Strategy
Education
Drexel University - College of Business and Administration
MBA, Human Resources
Monmouth University
B. S., Business Administration
Servpro Industries, Inc. September 2005 - Present
Cingular Wireless/AT&T June 2003 - September 2005
Ingram Entertainment Inc. 1998 - 2003
International Management Services Company 1993 - 1998
Grossberg and Associates 1985 - 1993
Comdata, Inc. 1984 - 1985
Ingersoll-Rand Corporation 1979 - 1984
Skills
Employee Relations, Performance Management, Employee Benefits, Temporary Placement, Employee Training, Consulting, Wellness, Onboarding, Succession Planning, Human Resources, Recruiting, Compensation Structure..., Human Resources Systems, Coaching and Mentoring, Strategic Planning, Department Budgeting, Deferred Compensation, Personnel Management, Compensation Structures, Employment Law, Hiring, Leadership, Training, Management, Employee Engagement, Screening, Talent Acquisition, Leadership Development, Talent Management, Team Building, HR Policies, Budgets, Sourcing, Start-ups, Organizational..., Applicant Tracking..., Workers Compensation, Technical Recruiting, Strategy
Education
Drexel University - College of Business and Administration
MBA, Human Resources
Monmouth University
B. S., Business Administration
Charles McClister Charles McClister's Servpro Industries, Inc. Experience September 2015 - Present
Job Franchise Business Consultant NE United States & Eastern Canada
Industry Management Consulting
Experience
Servpro Industries, Inc. September 2015 - Present
Interstate All Battery Center Franchising February 2014 - Present
Line-X Protective Coatings January 2013 - February 2014
The McClister Group, LLC May 2005 - January 2013
1-800-GOT-JUNK? May 2005 - June 2007
U.S. Department of Labor September 1999 - August 2005
Skills
Business Development, Management, Entrepreneurship, Training, Public Speaking, Operations Management, Sales Management, Account Management, Team Building, Negotiation, Customer Service, New Business Development, Selling, Small Business, Recruiting, Sales, Project Management, Leadership, Marketing, Customer Satisfaction, Strategic Planning, Finance, Team Leadership, Start-ups, Business Planning, Consulting, Retail, Coaching, Franchising, Leadership Development, Management Consulting, Organizational..., Event Planning, Executive Management, Franchise Consulting, Employee Training, Contract Negotiation, Budgets
Education
Shippensburg University of Pennsylvania 2008 — 2009
BS, Public Administration
Servpro Industries, Inc. September 2015 - Present
Interstate All Battery Center Franchising February 2014 - Present
Line-X Protective Coatings January 2013 - February 2014
The McClister Group, LLC May 2005 - January 2013
1-800-GOT-JUNK? May 2005 - June 2007
U.S. Department of Labor September 1999 - August 2005
Skills
Business Development, Management, Entrepreneurship, Training, Public Speaking, Operations Management, Sales Management, Account Management, Team Building, Negotiation, Customer Service, New Business Development, Selling, Small Business, Recruiting, Sales, Project Management, Leadership, Marketing, Customer Satisfaction, Strategic Planning, Finance, Team Leadership, Start-ups, Business Planning, Consulting, Retail, Coaching, Franchising, Leadership Development, Management Consulting, Organizational..., Event Planning, Executive Management, Franchise Consulting, Employee Training, Contract Negotiation, Budgets
Education
Shippensburg University of Pennsylvania 2008 — 2009
BS, Public Administration
Megan Peluso's Servpro Industries, Inc. Experience May 2010 - May 2011
Job Parts Town the leader in resturant part sales
Industry Restaurants
Experience
Parts Town July 2015 - Present
State Farm May 2011 - November 2014
Servpro Industries, Inc. May 2010 - May 2011
Farmers Insurance 2002 - 2007
Skills
Customer Service, Microsoft Office, Management, Strategic Planning, Microsoft Word, Public Speaking, Leadership, Marketing, Social Media, Project Management, Microsoft Excel, PowerPoint, Time Management, Sales Management, Sales, Team Building, Social Networking, Account Management
Education
Northeastern Illinois University 2015 — 2017
Triton College 2007 — 2010
Associate's Degree, Early Childhood Education and Teaching
Parts Town July 2015 - Present
State Farm May 2011 - November 2014
Servpro Industries, Inc. May 2010 - May 2011
Farmers Insurance 2002 - 2007
Skills
Customer Service, Microsoft Office, Management, Strategic Planning, Microsoft Word, Public Speaking, Leadership, Marketing, Social Media, Project Management, Microsoft Excel, PowerPoint, Time Management, Sales Management, Sales, Team Building, Social Networking, Account Management
Education
Northeastern Illinois University 2015 — 2017
Triton College 2007 — 2010
Associate's Degree, Early Childhood Education and Teaching
Philip Hammitte Philip Hammitte's Servpro Industries, Inc. Experience December 2014 - Present
Job Sales Marketing Representative
Industry Consumer Services
Experience
Servpro Industries, Inc. December 2014 - Present
Sam's Club October 1993 - April 2014
Skills
Customer Service, Event Management, Event Planning, Leadership, Management, Marketing, Merchandising, Retail, Sales, Social Media, Social Media Marketing, Store Management, Team Building
Education
Troy University Dothan 1994 — 1996
Business Administration and Management, General
Servpro Industries, Inc. December 2014 - Present
Sam's Club October 1993 - April 2014
Skills
Customer Service, Event Management, Event Planning, Leadership, Management, Marketing, Merchandising, Retail, Sales, Social Media, Social Media Marketing, Store Management, Team Building
Education
Troy University Dothan 1994 — 1996
Business Administration and Management, General
Dana deMoncada's Servpro Industries, Inc. Experience November 2014 - July 2015
Job Benefit Analyst
Industry Human Resources
Experience
Servpro Industries, Inc. November 2014 - July 2015
Red Hat March 2012 - November 2014
Grifols (formerly Talecris Biotherapeutics, Inc.) May 2011 - March 2012
UNC HealthCare January 2011 - May 2011
Fidelity Investments (HR Services) May 2007 - October 2010
Merrill Lynch January 2006 - May 2007
Edward Jones January 2003 - January 2006
Merck & Co, Inc November 1989 - December 2002
Skills
Pension Administration, 401k Adminstration, FMLA, Leave Administration, Call Center, Annual Open Enrollment, Project Coordination, User Acceptance Testing, Microsoft Office, HRIS, Benefit Provider File..., Health Savings Accounts, Account Reconciliation, Life Events, Oracle OAB, COBRA
Education
CEBS Certification (in process)
Howell High School
Rider University
BS
Servpro Industries, Inc. November 2014 - July 2015
Red Hat March 2012 - November 2014
Grifols (formerly Talecris Biotherapeutics, Inc.) May 2011 - March 2012
UNC HealthCare January 2011 - May 2011
Fidelity Investments (HR Services) May 2007 - October 2010
Merrill Lynch January 2006 - May 2007
Edward Jones January 2003 - January 2006
Merck & Co, Inc November 1989 - December 2002
Skills
Pension Administration, 401k Adminstration, FMLA, Leave Administration, Call Center, Annual Open Enrollment, Project Coordination, User Acceptance Testing, Microsoft Office, HRIS, Benefit Provider File..., Health Savings Accounts, Account Reconciliation, Life Events, Oracle OAB, COBRA
Education
CEBS Certification (in process)
Howell High School
Rider University
BS
Cory Conway Cory Conway's Servpro Industries, Inc. Experience May 2014 - February 2015
Job Technician at SERVPRO of Carbondale/Clarks Summit/Old Forge
Industry
Experience
SERVPRO of Carbondale/Clarks Summit/Old Forge September 2015 - Present
Servpro Industries, Inc. May 2014 - February 2015
T.E. Spall and Son May 2014 - August 2014
Education
Lackawanna College 2013 — 2015
Associate of Science (A.S.), Environmental Studies
Cheyney University of Pennsylvania 2012 — 2013
General Studies, 3.89
Career Technology Center of Lackawanna County 2010 — 2012
Plumbing/Heating Technology
Carbondale Area High School 2009 — 2012
High School Diploma
SERVPRO of Carbondale/Clarks Summit/Old Forge September 2015 - Present
Servpro Industries, Inc. May 2014 - February 2015
T.E. Spall and Son May 2014 - August 2014
Education
Lackawanna College 2013 — 2015
Associate of Science (A.S.), Environmental Studies
Cheyney University of Pennsylvania 2012 — 2013
General Studies, 3.89
Career Technology Center of Lackawanna County 2010 — 2012
Plumbing/Heating Technology
Carbondale Area High School 2009 — 2012
High School Diploma
Justin Holliday's Servpro Industries, Inc. Experience March 2014 - August 2015
Job NCAA Student Athlete Suffolk University
Industry Sports
Experience
Servpro of West Hills April 2014 - August 2015
Servpro of West Hills March 2014 - August 2015
Servpro Industries, Inc. March 2014 - August 2015
Boston Junior Bruins May 2014 - April 2015
Polar Beverages October 2014 - February 2015
Advocare June 2014 - February 2015
Hudson Crusaders March 2014 - May 2014
Minnesota Magicians December 2013 - March 2014
Coulee Region Chill August 2013 - December 2013
D24 May 2013 - August 2013
Skills
Marketing, Social Media, Sports, Sports Marketing, Coaching, Social Media Marketing, Leadership, Athletics, Public Speaking, Social Networking, Customer Service, Event Management, Sales, Microsoft Office, Team Building
Education
Suffolk University 2015 — 2019
Bachelors of Science Business Administration, Business, Management, Marketing, and Related Support Services
Walsh Jesuit High School 2008 — 2012
High school Diploma, Catholic, College Prep
Servpro of West Hills April 2014 - August 2015
Servpro of West Hills March 2014 - August 2015
Servpro Industries, Inc. March 2014 - August 2015
Boston Junior Bruins May 2014 - April 2015
Polar Beverages October 2014 - February 2015
Advocare June 2014 - February 2015
Hudson Crusaders March 2014 - May 2014
Minnesota Magicians December 2013 - March 2014
Coulee Region Chill August 2013 - December 2013
D24 May 2013 - August 2013
Skills
Marketing, Social Media, Sports, Sports Marketing, Coaching, Social Media Marketing, Leadership, Athletics, Public Speaking, Social Networking, Customer Service, Event Management, Sales, Microsoft Office, Team Building
Education
Suffolk University 2015 — 2019
Bachelors of Science Business Administration, Business, Management, Marketing, and Related Support Services
Walsh Jesuit High School 2008 — 2012
High school Diploma, Catholic, College Prep
Yasmin Santiago's Servpro Industries, Inc. Experience January 2010 - May 2012
Job Recruiter/Staffing Coordinator at RJStaffing
Industry Staffing and Recruiting
Experience
RJ-Staffing July 2015 - Present
AXA February 2015 - July 2015
Regus June 2014 - January 2015
Bald Eagle Pharmacy August 2013 - June 2014
Regus January 2013 - August 2013
Servpro Industries, Inc. January 2010 - May 2012
JPMorgan Chase & Co. December 2008 - December 2009
Skills
Recruiting, Human Resources, Customer Service, Management, Microsoft Office, Talent Acquisition, Training, Interviews, Leadership, Employee Relations, Finance, Accounting, Microsoft Excel, Microsoft Word, PowerPoint, QuickBooks, Peachtree, Client Relations, Accounts Payable, Accounts Receivable, Stock Trading, Stock Management, Operations Management, IT Solutions, Real Estate, Real Estate License, Access, Customer Support, Sales, Employee Training, Marketing, New Business Development, Business Analysis, Investments, Investment Banking, Team Leadership, Team Management, Financial Accounting, Commercial Real Estate, Stock Market, Customer Retention, Team Building, Coaching, Temporary Placement
Education
Rutgers, The State University of New Jersey-Newark 2000 — 2004
Finance and Financial Management Services
Centenary College 1991 — 1993
Accounting and Finance
RJ-Staffing July 2015 - Present
AXA February 2015 - July 2015
Regus June 2014 - January 2015
Bald Eagle Pharmacy August 2013 - June 2014
Regus January 2013 - August 2013
Servpro Industries, Inc. January 2010 - May 2012
JPMorgan Chase & Co. December 2008 - December 2009
Skills
Recruiting, Human Resources, Customer Service, Management, Microsoft Office, Talent Acquisition, Training, Interviews, Leadership, Employee Relations, Finance, Accounting, Microsoft Excel, Microsoft Word, PowerPoint, QuickBooks, Peachtree, Client Relations, Accounts Payable, Accounts Receivable, Stock Trading, Stock Management, Operations Management, IT Solutions, Real Estate, Real Estate License, Access, Customer Support, Sales, Employee Training, Marketing, New Business Development, Business Analysis, Investments, Investment Banking, Team Leadership, Team Management, Financial Accounting, Commercial Real Estate, Stock Market, Customer Retention, Team Building, Coaching, Temporary Placement
Education
Rutgers, The State University of New Jersey-Newark 2000 — 2004
Finance and Financial Management Services
Centenary College 1991 — 1993
Accounting and Finance
Randi Langlois's Servpro Industries, Inc. Experience July 2015 - Present
Job Continuing Education Coordinator at Servpro Industries, Inc.
Industry Consumer Services
Experience
Servpro Industries, Inc. July 2015 - Present
Servpro Industries December 2011 - July 2015
Mount Juliet High School August 2011 - September 2011
Daniel Boone High School January 2011 - April 2011
East Tennessee State University August 2008 - December 2010
Kmart Corporation March 2008 - October 2009
Garr's Rental and Feed October 2005 - April 2006
Skills
Literature, Editing, Communication, Customer Service, Close Attention to..., Fast Learner, Organization, Critical Thinking, Highly motivated..., Computers, Microsoft Office, Microsoft Excel, Management, Creative Writing, Software Documentation, Microsoft Word, Training, Research, Customer Satisfaction, Sales, Team Building, Operations Management, New Business Development, Sales Management, Strategic Planning
Education
East Tennessee State University 2007 — 2011
Bachelor of Arts (B.A.), English, 3.819 GPA, Magna Cum Laude
Mount Juliet High School 2003 — 2007
4.286 GPA, Highest Honors
Servpro Industries, Inc. July 2015 - Present
Servpro Industries December 2011 - July 2015
Mount Juliet High School August 2011 - September 2011
Daniel Boone High School January 2011 - April 2011
East Tennessee State University August 2008 - December 2010
Kmart Corporation March 2008 - October 2009
Garr's Rental and Feed October 2005 - April 2006
Skills
Literature, Editing, Communication, Customer Service, Close Attention to..., Fast Learner, Organization, Critical Thinking, Highly motivated..., Computers, Microsoft Office, Microsoft Excel, Management, Creative Writing, Software Documentation, Microsoft Word, Training, Research, Customer Satisfaction, Sales, Team Building, Operations Management, New Business Development, Sales Management, Strategic Planning
Education
East Tennessee State University 2007 — 2011
Bachelor of Arts (B.A.), English, 3.819 GPA, Magna Cum Laude
Mount Juliet High School 2003 — 2007
4.286 GPA, Highest Honors
Brian Petraitis, MBA's Servpro Industries, Inc. Experience April 2015 - Present
Job Disaster Recovery Specialist at Servpro Industries, Inc.
Industry Program Development
Experience
Servpro Industries, Inc. April 2015 - Present
Ryder System, Inc. March 2014 - April 2015
Ryder System, Inc. November 2011 - March 2014
Verizon Wireless September 2010 - November 2011
Skills
Customer Service, Transportation, Transportation..., Operations Management, Management, Fleet Management, Trucking, Logistics Management, Logistics, 3PL, Team Building, Freight, Supply Chain Management, Disaster Recovery, Loss Mitigation, Groundwater Remediation, Mold Remediation, Contaminated Site...
Education
Cumberland University 2013 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
Middle Tennessee State University 2004 — 2008
Bachelor's degree, Mass Communication/Media Studies
Servpro Industries, Inc. April 2015 - Present
Ryder System, Inc. March 2014 - April 2015
Ryder System, Inc. November 2011 - March 2014
Verizon Wireless September 2010 - November 2011
Skills
Customer Service, Transportation, Transportation..., Operations Management, Management, Fleet Management, Trucking, Logistics Management, Logistics, 3PL, Team Building, Freight, Supply Chain Management, Disaster Recovery, Loss Mitigation, Groundwater Remediation, Mold Remediation, Contaminated Site...
Education
Cumberland University 2013 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
Middle Tennessee State University 2004 — 2008
Bachelor's degree, Mass Communication/Media Studies
Victoria Madrid Victoria Madrid's Servpro Industries, Inc. Experience July 2015 - Present
Job Administrative Assistant at Servpro Industries, Inc.
Industry Program Development
Experience
Servpro Industries, Inc. July 2015 - Present
Nan McKay and Associates April 2014 - June 2015
Con-way Truckload January 2013 - April 2014
Airwear Graphics, LLC August 2011 - October 2013
NCO Group October 2011 - April 2012
Skills
Customer Service, 10 Key, Data Entry, Outlook, Microsoft Office, Multi-line Phone, Troubleshooting, Office Administration, Telecommunications, HUD Regulations, Cash Handling Experience, Affordable Housing, Asset Documentation
Education
Crowder College 2009 — 2016
Associate of Arts (A.A.), Business Administration and Management, General
East Lawrence High School 2007 — 2009
Advanced Diploma, General education
Great Bend High
Great Bend High
Servpro Industries, Inc. July 2015 - Present
Nan McKay and Associates April 2014 - June 2015
Con-way Truckload January 2013 - April 2014
Airwear Graphics, LLC August 2011 - October 2013
NCO Group October 2011 - April 2012
Skills
Customer Service, 10 Key, Data Entry, Outlook, Microsoft Office, Multi-line Phone, Troubleshooting, Office Administration, Telecommunications, HUD Regulations, Cash Handling Experience, Affordable Housing, Asset Documentation
Education
Crowder College 2009 — 2016
Associate of Arts (A.A.), Business Administration and Management, General
East Lawrence High School 2007 — 2009
Advanced Diploma, General education
Great Bend High
Great Bend High
Cesar Cruz Cesar Cruz's Servpro Industries, Inc. Experience October 2002 - Present
Job Training Specialist Spanish Documentation, Documentation Management, and Training Systems at Servpro Industries, Inc.
Industry Consumer Services
Experience
Servpro Industries, Inc. October 2002 - Present
BAYER - Corporación Bonima July 1998 - September 2002
Summa Industrial - El Salvador August 1997 - June 1998
Skills
Training, Software Documentation, Team Building, Customer Satisfaction, Leadership, Employee Relations, Analysis, Human Resources, Customer Service, Instructional Design, Training Delivery, Process Scheduler, Strategic Planning, Event Planning, Social Networking, Spanish Translator, Medicinal Chemistry, Biology, Pharmaceutical Industry, Time Management, Research, Sales Management, Microsoft Office, Budgets, New Business Development
Education
Universidad Salvadoreña Alberto Masferrer 1991 — 1997
Bachelor of Science, Chemistry and Pharmacy
Colegio Salesiano Santa Cecilia 1988 — 1990
Servpro Industries, Inc. October 2002 - Present
BAYER - Corporación Bonima July 1998 - September 2002
Summa Industrial - El Salvador August 1997 - June 1998
Skills
Training, Software Documentation, Team Building, Customer Satisfaction, Leadership, Employee Relations, Analysis, Human Resources, Customer Service, Instructional Design, Training Delivery, Process Scheduler, Strategic Planning, Event Planning, Social Networking, Spanish Translator, Medicinal Chemistry, Biology, Pharmaceutical Industry, Time Management, Research, Sales Management, Microsoft Office, Budgets, New Business Development
Education
Universidad Salvadoreña Alberto Masferrer 1991 — 1997
Bachelor of Science, Chemistry and Pharmacy
Colegio Salesiano Santa Cecilia 1988 — 1990
Jeffrey Lalley Jeffrey Lalley's Servpro Industries, Inc. Experience September 2015 - Present
Job Experienced Project Manager
Industry Environmental Services
Experience
Servpro Industries, Inc. September 2015 - Present
The Cosmopolitan of Las Vegas October 2010 - September 2015
BELFOR Property Restoration November 2009 - June 2010
Steamatic Total Cleaning & Restoration of Southern Nevada June 2007 - November 2009
Servpro Industries, Inc. April 2001 - June 2007
Skills
Project Management, Disaster Response, Professional Cleaning, Commercial Cleaning, Water Damage Restoration, Operations Management, Hospitality Management, Security, Construction, Environmental Services, Plumbing
Education
University of Alabama at Birmingham 1995 — 1995
Criminal Justice/Law Enforcement Administration/Jail Management
Northeast Alabama Community College 1993 — 1995
Business Administration and Management, General
Servpro Industries, Inc. September 2015 - Present
The Cosmopolitan of Las Vegas October 2010 - September 2015
BELFOR Property Restoration November 2009 - June 2010
Steamatic Total Cleaning & Restoration of Southern Nevada June 2007 - November 2009
Servpro Industries, Inc. April 2001 - June 2007
Skills
Project Management, Disaster Response, Professional Cleaning, Commercial Cleaning, Water Damage Restoration, Operations Management, Hospitality Management, Security, Construction, Environmental Services, Plumbing
Education
University of Alabama at Birmingham 1995 — 1995
Criminal Justice/Law Enforcement Administration/Jail Management
Northeast Alabama Community College 1993 — 1995
Business Administration and Management, General
Ryan Goodrich Ryan Goodrich's Servpro Industries, Inc. Experience August 2015 - Present
Job General Manager at Pastis
Industry Hospitality
Experience
Servpro Industries, Inc. August 2015 - Present
Pastis Restaurant February 2015 - August 2015
Cheeky Taqueria February 2014 - January 2015
Golden Corral February 2004 - January 2014
Skills
Management, Microsoft Office, Sales, Microsoft Excel, Customer Service, Leadership, Microsoft Word, Training, Hospitality
Education
Georgia State University
Music business management
Servpro Industries, Inc. August 2015 - Present
Pastis Restaurant February 2015 - August 2015
Cheeky Taqueria February 2014 - January 2015
Golden Corral February 2004 - January 2014
Skills
Management, Microsoft Office, Sales, Microsoft Excel, Customer Service, Leadership, Microsoft Word, Training, Hospitality
Education
Georgia State University
Music business management
Samuel Tinsley Samuel Tinsley's Servpro Industries, Inc. Experience August 2015 - Present
Job Student at University of Texas at Tyler
Industry Construction
Experience
Servpro Industries, Inc. August 2015 - Present
Skills
Microsoft Excel, Customer Service, Microsoft Office, Microsoft Word, Leadership, PowerPoint, Microsoft Project, Construction Management, Construction, Teamwork, AutoCAD, Management
Education
University of Texas at Tyler 2013 — 2015
Bachelor of Science in Construction Management
Tyler Junior College 2012 — 2013
Associate of Arts (AA) in Goverment
Servpro Industries, Inc. August 2015 - Present
Skills
Microsoft Excel, Customer Service, Microsoft Office, Microsoft Word, Leadership, PowerPoint, Microsoft Project, Construction Management, Construction, Teamwork, AutoCAD, Management
Education
University of Texas at Tyler 2013 — 2015
Bachelor of Science in Construction Management
Tyler Junior College 2012 — 2013
Associate of Arts (AA) in Goverment
Matthew Schachter Matthew Schachter's Servpro Industries, Inc. Experience August 2013 - Present
Job Marketing Representative at Servpro Industries, Inc.
Industry Consumer Services
Experience
Servpro Industries, Inc. August 2013 - Present
Premier Plus March 2012 - August 2013
Walmart May 2008 - April 2009
Roadrunners May 2000 - June 2007
Skills
Customer Engagement, Sales, Marketing, Customer Service, Customer Satisfaction, Water Damage Restoration, Mold Remediation, Sewage, Fire Service, Workplace Safety, Management, Team Building, Direct Sales, Sales Operations, Warehouse Management, Negotiation, Strategic Planning, Sales Management, Leadership
Education
Hightstown H.S. 1995 — 1997
Diploma
North Hunterdon Regional H.S. 1993 — 1995
J.P. Stevens H.S.
Palm Beach Community College
Servpro Industries, Inc. August 2013 - Present
Premier Plus March 2012 - August 2013
Walmart May 2008 - April 2009
Roadrunners May 2000 - June 2007
Skills
Customer Engagement, Sales, Marketing, Customer Service, Customer Satisfaction, Water Damage Restoration, Mold Remediation, Sewage, Fire Service, Workplace Safety, Management, Team Building, Direct Sales, Sales Operations, Warehouse Management, Negotiation, Strategic Planning, Sales Management, Leadership
Education
Hightstown H.S. 1995 — 1997
Diploma
North Hunterdon Regional H.S. 1993 — 1995
J.P. Stevens H.S.
Palm Beach Community College
Linda Hainsworth Linda Hainsworth's Servpro Industries, Inc. Experience January 2015 - Present
Job Sales and Marketing Manager at Servpro Industries, Inc.
Industry Consumer Services
Experience
Servpro Industries, Inc. January 2015 - Present
Self-employed December 2013 - Present
Coldwell Banker Elite January 2004 - July 2006
AAA January 1997 - February 2000
Skills
Insurance, Commercial Insurance, General Insurance, Property & Casualty..., Underwriting, Finacial, Start-up Consulting, Strategic Planning, Marketing Strategy, Product Marketing, Public Speaking, Teacher Training, Course Creation, REO, Short Sales, Loan Origination, Sales, Customer Service, Management, Team Building, Sales Management, Negotiation, New Business Development
Education
American River College 1976 — 2021
Servpro Industries, Inc. January 2015 - Present
Self-employed December 2013 - Present
Coldwell Banker Elite January 2004 - July 2006
AAA January 1997 - February 2000
Skills
Insurance, Commercial Insurance, General Insurance, Property & Casualty..., Underwriting, Finacial, Start-up Consulting, Strategic Planning, Marketing Strategy, Product Marketing, Public Speaking, Teacher Training, Course Creation, REO, Short Sales, Loan Origination, Sales, Customer Service, Management, Team Building, Sales Management, Negotiation, New Business Development
Education
American River College 1976 — 2021
Chasten Warwick Chasten Warwick's Servpro Industries, Inc. Experience December 2014 - Present
Job Senior Software Developer at Servpro Industries, Inc.
Industry Computer Software
Experience
Dark Matter Studios May 2012 - Present
Servpro Industries, Inc. December 2014 - Present
ICA March 2013 - December 2014
TRX Software June 2012 - March 2013
Comcast July 2011 - June 2012
Skills
ASP.NET, Microsoft SQL Server, ASP.NET MVC, LINQ, C#, IIS, .NET, Visual Studio, Web Services, jQuery, WCF, TFS, XML, PHP, Software Design, OOP, AJAX, SQL, ASP.NET AJAX, Entity Framework, JavaScript, Java, HTML, CSS, Apache, Linux, Windows Phone, Eclipse, NHibernate, MVC, Red Hat Linux, Windows Server, XNA, Aptana, NetBeans, Notepad++, Mono, MonoDevelop, WPF, T-SQL, Nginx, FastCGI, Windows Azure, MySQL, HBase, Google API, WIF, OAuth, WS-*, Agile Methodologies
Education
Neumont University 2007 — 2009
Dark Matter Studios May 2012 - Present
Servpro Industries, Inc. December 2014 - Present
ICA March 2013 - December 2014
TRX Software June 2012 - March 2013
Comcast July 2011 - June 2012
Skills
ASP.NET, Microsoft SQL Server, ASP.NET MVC, LINQ, C#, IIS, .NET, Visual Studio, Web Services, jQuery, WCF, TFS, XML, PHP, Software Design, OOP, AJAX, SQL, ASP.NET AJAX, Entity Framework, JavaScript, Java, HTML, CSS, Apache, Linux, Windows Phone, Eclipse, NHibernate, MVC, Red Hat Linux, Windows Server, XNA, Aptana, NetBeans, Notepad++, Mono, MonoDevelop, WPF, T-SQL, Nginx, FastCGI, Windows Azure, MySQL, HBase, Google API, WIF, OAuth, WS-*, Agile Methodologies
Education
Neumont University 2007 — 2009
Jordan Greer, PMP Jordan Greer, PMP's Servpro Industries, Inc. Experience January 2010 - May 2011
Job Project Manager at Motion Industries
Industry Industrial Automation
Experience
Motion Industries March 2013 - Present
Motion Industries September 2011 - March 2013
Servpro Industries, Inc. January 2010 - May 2011
Skills
Cross-functional Team..., Project Management, Management, Key Account Management, Process Improvement, Project Planning, Account Management, Sales Operations, Analysis, Pricing, Contract Negotiation, Inventory Management, Performance Management, Data Analysis, Product Development, Sales, Manufacturing, Strategy
Education
Auburn University 2005 — 2009
Bachelors, Business Administration; Aviation Management
Motion Industries March 2013 - Present
Motion Industries September 2011 - March 2013
Servpro Industries, Inc. January 2010 - May 2011
Skills
Cross-functional Team..., Project Management, Management, Key Account Management, Process Improvement, Project Planning, Account Management, Sales Operations, Analysis, Pricing, Contract Negotiation, Inventory Management, Performance Management, Data Analysis, Product Development, Sales, Manufacturing, Strategy
Education
Auburn University 2005 — 2009
Bachelors, Business Administration; Aviation Management
Anedra Smith, MBA Anedra Smith, MBA's Servpro Industries, Inc. Experience 2011 - Present
Job Logistics/Warehouse & Facilities Manager at SERVPRO Industries, Inc.
Industry Consumer Services
Experience
SERVPRO Industries, Inc. 2011 - Present
Macy's Logistics & Operations 2007 - 2009
Macy's North 2005 - 2007
General Motors Corporation 2003 - 2005
General Motors Corporation 1999 - 2003
Skills
Logistics, Inventory Management, Warehousing, Customer Service, Retail, Planning, Coaching, Production, Customer Relations, Problem Solving, Team Building, Operations Management, Microsoft Office, Analysis, Hiring, Scheduling, Process Scheduler, Project Planning, Lean Manufacturing, Employee Relations, Training, Supply Chain, Process Improvement, Manufacturing, Purchasing, Supply Chain Management, Vendor Management, Leadership
Education
Northwood University - DeVos Graduate School 2002 — 2004
Central Michigan University 1994 — 1998
BS/BA, Logistics Management
SERVPRO Industries, Inc. 2011 - Present
Macy's Logistics & Operations 2007 - 2009
Macy's North 2005 - 2007
General Motors Corporation 2003 - 2005
General Motors Corporation 1999 - 2003
Skills
Logistics, Inventory Management, Warehousing, Customer Service, Retail, Planning, Coaching, Production, Customer Relations, Problem Solving, Team Building, Operations Management, Microsoft Office, Analysis, Hiring, Scheduling, Process Scheduler, Project Planning, Lean Manufacturing, Employee Relations, Training, Supply Chain, Process Improvement, Manufacturing, Purchasing, Supply Chain Management, Vendor Management, Leadership
Education
Northwood University - DeVos Graduate School 2002 — 2004
Central Michigan University 1994 — 1998
BS/BA, Logistics Management
Derek Benschoter's Servpro Industries, Inc. Experience April 2012 - Present
Job Marketing Director at Servpro Industries, Inc.
Industry Human Resources
Experience
Servpro Industries, Inc. April 2012 - Present
DTN Management July 2012 - July 2015
Michigan State University July 2013 - March 2015
Smith & Nephew March 2014 - December 2014
Starbucks July 2011 - August 2013
Michigan State University August 2010 - December 2012
Lake Trust Credit Union August 2010 - March 2012
T-Mobile March 2006 - September 2009
Education
Michigan State University 2010 — 2015
Bachelor’s Degree, Communivation, Graduated
Michigan State University 2010 — 2014
Bachelor’s Degree, Human Biology, Graduated
Servpro Industries, Inc. April 2012 - Present
DTN Management July 2012 - July 2015
Michigan State University July 2013 - March 2015
Smith & Nephew March 2014 - December 2014
Starbucks July 2011 - August 2013
Michigan State University August 2010 - December 2012
Lake Trust Credit Union August 2010 - March 2012
T-Mobile March 2006 - September 2009
Education
Michigan State University 2010 — 2015
Bachelor’s Degree, Communivation, Graduated
Michigan State University 2010 — 2014
Bachelor’s Degree, Human Biology, Graduated
Rachael Isaacson's Servpro Industries, Inc. Experience 2010 - 2010
Job Legal Intern at Colorado Lawyers Committee
Industry Law Practice
Experience
Colorado Lawyers Committee August 2015 - Present
Goodspeed & Merrill May 2015 - August 2015
Sturm College Of Law January 2015 - May 2015
Gray Robinson, PA 2012 - 2012
Servpro Industries, Inc. 2010 - 2010
Skills
Business/Corporate, Public Speaking, Microsoft Office, Research, Leadership, PowerPoint, Microsoft Excel, Customer Service, Event Planning, Legal Writing, Social Media
Education
University of Denver - Sturm College of Law 2014 — 2016
Bachelor's degree, Business adn Corporate Law
Stetson University 2009 — 2013
Bachelor's degree, Family Enterprise, Management, & Business Law, Honors Graduate
Colorado Lawyers Committee August 2015 - Present
Goodspeed & Merrill May 2015 - August 2015
Sturm College Of Law January 2015 - May 2015
Gray Robinson, PA 2012 - 2012
Servpro Industries, Inc. 2010 - 2010
Skills
Business/Corporate, Public Speaking, Microsoft Office, Research, Leadership, PowerPoint, Microsoft Excel, Customer Service, Event Planning, Legal Writing, Social Media
Education
University of Denver - Sturm College of Law 2014 — 2016
Bachelor's degree, Business adn Corporate Law
Stetson University 2009 — 2013
Bachelor's degree, Family Enterprise, Management, & Business Law, Honors Graduate
BRODY THOMPSON BRODY THOMPSON's Servpro Industries, Inc. Experience June 2007 - August 2010
Job Used Car Manager at AutoNation
Industry Automotive
Experience
AutoNation August 2015 - Present
AutoNation May 2015 - Present
AutoNation October 2014 - April 2015
AutoNation June 2014 - October 2014
AutoNation December 2013 - June 2014
AutoNation February 2011 - November 2013
Servpro Industries, Inc. June 2007 - August 2010
Skills
Sales, Management, Customer Satisfaction, Automotive, Customer Retention, Customer Service, Sales Management, Profit, Team Building, Sales Process, Subprime, Employee Training, Communication, Dealers, Negotiation, Automobile, Vehicles
Education
Moody Bible Institute-Spokane 2012 — 2014
Associate’s Degree, Pastoral Studies/Counseling
AutoNation August 2015 - Present
AutoNation May 2015 - Present
AutoNation October 2014 - April 2015
AutoNation June 2014 - October 2014
AutoNation December 2013 - June 2014
AutoNation February 2011 - November 2013
Servpro Industries, Inc. June 2007 - August 2010
Skills
Sales, Management, Customer Satisfaction, Automotive, Customer Retention, Customer Service, Sales Management, Profit, Team Building, Sales Process, Subprime, Employee Training, Communication, Dealers, Negotiation, Automobile, Vehicles
Education
Moody Bible Institute-Spokane 2012 — 2014
Associate’s Degree, Pastoral Studies/Counseling
Joe Audette's Servpro Industries, Inc. Experience April 2004 - November 2005
Job Experienced Software/Solutions Architect and Technologist
Industry Information Technology and Services
Experience
Source Tree Solutions, LLC November 2006 - Present
Integration Management, Inc. December 2005 - November 2006
SERVPRO Industries, Inc. April 2004 - November 2005
Transcender, LLC June 2003 - April 2004
Transcender, LLC January 2003 - June 2003
Transcender, LLC February 2001 - January 2003
Quilogy, Inc. December 1999 - February 2001
FOCUS Healthcare Management December 1996 - November 1999
Skills
Web Development, ASP.NET, C#, Microsoft SQL Server, MySQL, PostgreSQL, Databases, .NET, JavaScript, CSS, Networking, Web Applications, SQL, Database Design, Software Development, Linux, VB.NET, Agile Methodologies, SSRS, Windows, Scrum, Business Intelligence, Visual Studio, Web Services, Software Design, E-commerce, Architecture, MVC, ASP, XML, Visual Basic, Access, HTML, AJAX, Data Warehousing, T-SQL, Integration, Subversion, jQuery, IIS, WPF, Silverlight, ASP.NET MVC, SOA, WCF, Entity Framework, LINQ, Business Analysis, CMS, System Administration
Education
Middle Tennessee State University 1991 — 1993
BS, Psychology, Recording Industry Management
Source Tree Solutions, LLC November 2006 - Present
Integration Management, Inc. December 2005 - November 2006
SERVPRO Industries, Inc. April 2004 - November 2005
Transcender, LLC June 2003 - April 2004
Transcender, LLC January 2003 - June 2003
Transcender, LLC February 2001 - January 2003
Quilogy, Inc. December 1999 - February 2001
FOCUS Healthcare Management December 1996 - November 1999
Skills
Web Development, ASP.NET, C#, Microsoft SQL Server, MySQL, PostgreSQL, Databases, .NET, JavaScript, CSS, Networking, Web Applications, SQL, Database Design, Software Development, Linux, VB.NET, Agile Methodologies, SSRS, Windows, Scrum, Business Intelligence, Visual Studio, Web Services, Software Design, E-commerce, Architecture, MVC, ASP, XML, Visual Basic, Access, HTML, AJAX, Data Warehousing, T-SQL, Integration, Subversion, jQuery, IIS, WPF, Silverlight, ASP.NET MVC, SOA, WCF, Entity Framework, LINQ, Business Analysis, CMS, System Administration
Education
Middle Tennessee State University 1991 — 1993
BS, Psychology, Recording Industry Management
Barry Shulam's Servpro Industries, Inc. Experience 2003 - 2006
Job Development Manager at Volcorp Credit Union
Industry Banking
Experience
Volcorp Credit Union 2010 - Present
Volunteer Corporate Credit Union 2007 - 2010
MIcrotrak GPS 2006 - 2006
MicroTrak 2006 - 2006
Servpro Industries, Inc. 2003 - 2006
Lipscomb University 2003 - 2003
Gallagher Financial Systems 2001 - 2003
DELOITTE CONSULTING / DRT systems March 1998 - March 2000
CGI 1998 - 2000
Skills
.NET, SQL, Microsoft SQL Server, ASP.NET, C#, Agile Methodologies, Management, Software Project..., Testing, Software Engineering, Project Management, SQL Server, Enterprise Architecture, SDLC, WCF, SharePoint, VB.NET, Software Development, T-SQL, Xamarin, Databases, IT Management, Requirements Analysis, Leadership, Business Analysis, Integration, Vendor Management, IT Strategy, Strategic Planning
Education
Tennessee Technological University 1991 — 1996
BSEE, Power Control
Abilene Christian University 1988 — 1992
BS
ORT Miclala Jerusalem 1984 — 1988
EE
Volcorp Credit Union 2010 - Present
Volunteer Corporate Credit Union 2007 - 2010
MIcrotrak GPS 2006 - 2006
MicroTrak 2006 - 2006
Servpro Industries, Inc. 2003 - 2006
Lipscomb University 2003 - 2003
Gallagher Financial Systems 2001 - 2003
DELOITTE CONSULTING / DRT systems March 1998 - March 2000
CGI 1998 - 2000
Skills
.NET, SQL, Microsoft SQL Server, ASP.NET, C#, Agile Methodologies, Management, Software Project..., Testing, Software Engineering, Project Management, SQL Server, Enterprise Architecture, SDLC, WCF, SharePoint, VB.NET, Software Development, T-SQL, Xamarin, Databases, IT Management, Requirements Analysis, Leadership, Business Analysis, Integration, Vendor Management, IT Strategy, Strategic Planning
Education
Tennessee Technological University 1991 — 1996
BSEE, Power Control
Abilene Christian University 1988 — 1992
BS
ORT Miclala Jerusalem 1984 — 1988
EE
Patrick Farler's Servpro Industries, Inc. Experience October 2000 - December 2013
Job Project Specialist at Home Depot, Brentwood, TN
Industry Consumer Services
Experience
The Home Depot March 2014 - Present
Servpro Industries January 2013 - February 2014
Servpro Industries, Inc. October 2000 - December 2013
MW Polar Foods, Inc February 2000 - October 2000
Quality Transparent Bag Co. March 1990 - February 2000
Skills
Mold Remediation, Water Damage, Sales Operations, Restoration, Mitigation, Mold, Remediation, Customer Service, Sales, Carpet, Carpet Cleaning, Franchising, Water Damage Restoration, Water, Small Business, Fire Management, Franchise Consulting, Indoor Air Quality, Operations Management, Property Damage, Team Building, Customer Satisfaction, Claim, Process Scheduler, Contract Negotiation, Hiring
Education
Belmont University 1969 — 1974
Bachelor of Science (BS), Business Administration
The Home Depot March 2014 - Present
Servpro Industries January 2013 - February 2014
Servpro Industries, Inc. October 2000 - December 2013
MW Polar Foods, Inc February 2000 - October 2000
Quality Transparent Bag Co. March 1990 - February 2000
Skills
Mold Remediation, Water Damage, Sales Operations, Restoration, Mitigation, Mold, Remediation, Customer Service, Sales, Carpet, Carpet Cleaning, Franchising, Water Damage Restoration, Water, Small Business, Fire Management, Franchise Consulting, Indoor Air Quality, Operations Management, Property Damage, Team Building, Customer Satisfaction, Claim, Process Scheduler, Contract Negotiation, Hiring
Education
Belmont University 1969 — 1974
Bachelor of Science (BS), Business Administration
Ruth Fennell, SPHR, M.A.'s Servpro Industries, Inc. Experience March 2011 - January 2013
Job Business Consultant for Franchises in TN and KY at Century 21
Industry Professional Training & Coaching
Experience
Century 21 June 2013 - Present
Scale New Heights March 2003 - Present
Servpro Industries, Inc. March 2011 - January 2013
Reliant Realty June 2007 - December 2010
Signature Realty Associates September 2002 - June 2007
Capital One Financial June 1998 - May 2002
Achieve Global (Formerly KASET International) April 1996 - July 1998
Arbitration Forums July 1997 - April 1998
USAA May 1987 - June 1996
Skills
Coaching, Training, Team Building, Public Speaking, Leadership Development, Leadership, Real Estate, Customer Service, Negotiation, Entrepreneurship, Marketing, Strategic Planning, Organizational..., Instructional Design, Management, Project Management, Teaching, Change Management, Team Leadership, Employee Training, Employee Relations, Performance Management, Training Delivery, Executive Coaching, Customer Satisfaction, Staff Development, Real Estate Transactions, Conflict Resolution, Process Improvement, Personal Development, Human Resources, Sales Leadership..., Sales, Seniors Housing, National Association of..., Program Management, Analysis, Cross-functional Team..., Budgets, Adult Education, Fundraising, Time Management, Interviews, Project Planning, Start-ups, Succession Planning, Recruiting, Selling, Career Development, Personnel Management
Education
University of South Florida 1990 — 1994
Masters Degree, Adult Education, 4.0
University of South Florida 1990 — 1992
Bachelor of Arts (B.A.), Women's Studies and Psychology, 3.6
San Carlos High School, San Carlos, CA
Century 21 June 2013 - Present
Scale New Heights March 2003 - Present
Servpro Industries, Inc. March 2011 - January 2013
Reliant Realty June 2007 - December 2010
Signature Realty Associates September 2002 - June 2007
Capital One Financial June 1998 - May 2002
Achieve Global (Formerly KASET International) April 1996 - July 1998
Arbitration Forums July 1997 - April 1998
USAA May 1987 - June 1996
Skills
Coaching, Training, Team Building, Public Speaking, Leadership Development, Leadership, Real Estate, Customer Service, Negotiation, Entrepreneurship, Marketing, Strategic Planning, Organizational..., Instructional Design, Management, Project Management, Teaching, Change Management, Team Leadership, Employee Training, Employee Relations, Performance Management, Training Delivery, Executive Coaching, Customer Satisfaction, Staff Development, Real Estate Transactions, Conflict Resolution, Process Improvement, Personal Development, Human Resources, Sales Leadership..., Sales, Seniors Housing, National Association of..., Program Management, Analysis, Cross-functional Team..., Budgets, Adult Education, Fundraising, Time Management, Interviews, Project Planning, Start-ups, Succession Planning, Recruiting, Selling, Career Development, Personnel Management
Education
University of South Florida 1990 — 1994
Masters Degree, Adult Education, 4.0
University of South Florida 1990 — 1992
Bachelor of Arts (B.A.), Women's Studies and Psychology, 3.6
San Carlos High School, San Carlos, CA
David Lavender's Servpro Industries, Inc. Experience November 2007 - April 2011
Job Owner at Yeah Yeah Creative
Industry Media Production
Experience
Yeah Yeah Creative April 2011 - Present
Servpro Industries, Inc. November 2007 - April 2011
Area Publishing Companies May 2005 - January 2008
Business Wire March 2007 - November 2007
Kmart June 2006 - October 2006
Rivals.com May 2005 - May 2006
Education
Lipscomb University 2001 — 2005
Yeah Yeah Creative April 2011 - Present
Servpro Industries, Inc. November 2007 - April 2011
Area Publishing Companies May 2005 - January 2008
Business Wire March 2007 - November 2007
Kmart June 2006 - October 2006
Rivals.com May 2005 - May 2006
Education
Lipscomb University 2001 — 2005
Bill Spicer's Servpro Industries, Inc. Experience April 2008 - Present
Job Equipment Manager at Servpro Industries
Industry Consumer Services
Experience
Servpro Industries, Inc. April 2008 - Present
Servpro Industries, Inc. July 2006 - April 2008
Skills
Water Damage, Restoration, Remediation, Thermography, Mitigation, Operations Management, Customer Service, Cleanup, Problem Solving, New Business Development, Customer Relations, Public Speaking, Team Leadership, Strategic Planning, Word, PowerPoint, Equipment Maintenance, Thermal Imaging
Education
University of Michigan
BA
Servpro Industries, Inc. April 2008 - Present
Servpro Industries, Inc. July 2006 - April 2008
Skills
Water Damage, Restoration, Remediation, Thermography, Mitigation, Operations Management, Customer Service, Cleanup, Problem Solving, New Business Development, Customer Relations, Public Speaking, Team Leadership, Strategic Planning, Word, PowerPoint, Equipment Maintenance, Thermal Imaging
Education
University of Michigan
BA
Leigh Bentley, CMP's Servpro Industries, Inc. Experience July 2007 - Present
Job Meeting Services Division Manager at Servpro Industries, Inc.
Industry Consumer Services
Experience
Servpro Industries, Inc. July 2007 - Present
O'Charley's Inc. October 1989 - July 2007
O'Charley's Restaurants 1989 - 2007
Skills
Team Building, Customer Service, Event Planning, Strategic Planning, Event Management, Budgets, Training, Public Speaking, Microsoft Excel, Trade Shows, Leadership, Human Resources, Marketing, Customer Satisfaction, Time Management, Management, Program Management, Negotiation, Contract Negotiation, Project Management, Business Development, Logistics, Inventory Management, New Business Development, Operations Management, Process Scheduler, Sales Management
Education
Middle Tennessee State University 1986 — 1990
B.S., Mass Communication, English, Science
Servpro Industries, Inc. July 2007 - Present
O'Charley's Inc. October 1989 - July 2007
O'Charley's Restaurants 1989 - 2007
Skills
Team Building, Customer Service, Event Planning, Strategic Planning, Event Management, Budgets, Training, Public Speaking, Microsoft Excel, Trade Shows, Leadership, Human Resources, Marketing, Customer Satisfaction, Time Management, Management, Program Management, Negotiation, Contract Negotiation, Project Management, Business Development, Logistics, Inventory Management, New Business Development, Operations Management, Process Scheduler, Sales Management
Education
Middle Tennessee State University 1986 — 1990
B.S., Mass Communication, English, Science
Chad Lewis's Servpro Industries, Inc. Experience July 2008 - Present
Job Marketing Services Division Manager at Servpro Industries
Industry Facilities Services
Experience
Servpro Industries, Inc. July 2008 - Present
The Burgundy Group March 1997 - June 2008
Education
Middle Tennessee State University 1985 — 1990
B.S., Mass Communications
Servpro Industries, Inc. July 2008 - Present
The Burgundy Group March 1997 - June 2008
Education
Middle Tennessee State University 1985 — 1990
B.S., Mass Communications
Brian Maxwell's Servpro Industries, Inc. Experience May 2015 - Present
Job Franchise Business Consultant at Servpro Industries, Inc.
Industry Consumer Services
Experience
Servpro Industries, Inc. May 2015 - Present
Servpro Industries October 2014 - May 2015
Servpro Industries February 2013 - October 2014
AlliedBarton Security Services February 2012 - February 2013
Brink’s October 2010 - January 2012
Brinks Inc. September 2002 - September 2010
Brinks Inc. May 2000 - August 2002
Walmart June 1999 - January 2000
U.S. Secret Service January 1996 - March 1999
Guardsmark October 1994 - December 1995
Skills
NRA Law Enforcement..., State of TN Armed Guard..., DDI Facilitator, Smith & Wesson Armorer, Smith System Advanced..., Operations Management, Physical Security, Security Management, Logistics Management, OSHA, Training Skills, Firearms, Microsoft Office, Executive Protection, Asset Protection, Transportation..., Loss Prevention, Leadership Development, NRA, Training, NRA Pistol Shooting..., Leadership, Process Improvement, Security Operations, Private Investigations, Logistics, Access Control, Security, Team Building, Transportation, Human Resources, Enforcement, Income Statement, Management, Budgets, Risk Assessment, Time Management, Hiring, Background Checks, Supervisory Skills, Security Training, Emergency Management, Corporate Security, CCTV, Personal Protection, Protection
Education
Federal Law Enforcement Training Center 1996 — 1996
Law Enforcement
Middle Tennessee State University 1993 — 1995
BA, Criminal Justice
Motlow State Community College 1990 — 1993
Associate's, Elementary Education
Servpro Industries, Inc. May 2015 - Present
Servpro Industries October 2014 - May 2015
Servpro Industries February 2013 - October 2014
AlliedBarton Security Services February 2012 - February 2013
Brink’s October 2010 - January 2012
Brinks Inc. September 2002 - September 2010
Brinks Inc. May 2000 - August 2002
Walmart June 1999 - January 2000
U.S. Secret Service January 1996 - March 1999
Guardsmark October 1994 - December 1995
Skills
NRA Law Enforcement..., State of TN Armed Guard..., DDI Facilitator, Smith & Wesson Armorer, Smith System Advanced..., Operations Management, Physical Security, Security Management, Logistics Management, OSHA, Training Skills, Firearms, Microsoft Office, Executive Protection, Asset Protection, Transportation..., Loss Prevention, Leadership Development, NRA, Training, NRA Pistol Shooting..., Leadership, Process Improvement, Security Operations, Private Investigations, Logistics, Access Control, Security, Team Building, Transportation, Human Resources, Enforcement, Income Statement, Management, Budgets, Risk Assessment, Time Management, Hiring, Background Checks, Supervisory Skills, Security Training, Emergency Management, Corporate Security, CCTV, Personal Protection, Protection
Education
Federal Law Enforcement Training Center 1996 — 1996
Law Enforcement
Middle Tennessee State University 1993 — 1995
BA, Criminal Justice
Motlow State Community College 1990 — 1993
Associate's, Elementary Education
Becki OConnor's Servpro Industries, Inc. Experience October 2009 - Present
Job Meeting Services Coordinator at Servpro Industries, Inc.
Industry Events Services
Experience
Servpro Industries, Inc. October 2009 - Present
Skills
Customer Service, Team Building, Customer Satisfaction, Marketing, Sales Management, Management, Account Management, Budgets, Microsoft Office, Sales, Event Planning, Training, Strategic Planning, Operations Management
Education
Florida International University 1987 — 1989
Master of Science, Hospitality Management
University of Florida 1980 — 1985
Bachelor of Science, Finance
Servpro Industries, Inc. October 2009 - Present
Skills
Customer Service, Team Building, Customer Satisfaction, Marketing, Sales Management, Management, Account Management, Budgets, Microsoft Office, Sales, Event Planning, Training, Strategic Planning, Operations Management
Education
Florida International University 1987 — 1989
Master of Science, Hospitality Management
University of Florida 1980 — 1985
Bachelor of Science, Finance
Kayt Watts's Servpro Industries, Inc. Experience February 2015 - Present
Job Business Development Specialist at SERVPRO
Industry Public Relations and Communications
Experience
Servpro Industries, Inc. February 2015 - Present
DRYCO January 2014 - February 2015
Minnesota Wild June 2013 - December 2013
The Aspire Group Inc December 2012 - May 2013
Contents Recovery Experts June 2010 - August 2012
ESPN January 2011 - June 2012
National Football League February 2012 - February 2012
Wheaton Park District June 2010 - September 2010
Vector Marketing June 2008 - August 2008
Skills
Sales, Social Media, Event Planning, Microsoft Office, Public Relations, Event Management, PowerPoint, Customer Service, Public Speaking, Microsoft Excel, Microsoft Word, Marketing, Audience View Ticketing..., Sports, Sponsorship, Account Management, Time Management, New Business Development, Ticket Sales, Sports Marketing, Social Networking, Sales Management, Social Media Marketing, Advertising, Marketing Communications, Sports Management, Fundraising, Leadership, Press Releases, Cold Calling, Marketing Strategy, Market Research, Email Marketing, Salesforce.com
Education
Taylor University 2008 — 2012
BA, Communication Studies/Public Relations
Wheaton warrenville South 2004 — 2008
Servpro Industries, Inc. February 2015 - Present
DRYCO January 2014 - February 2015
Minnesota Wild June 2013 - December 2013
The Aspire Group Inc December 2012 - May 2013
Contents Recovery Experts June 2010 - August 2012
ESPN January 2011 - June 2012
National Football League February 2012 - February 2012
Wheaton Park District June 2010 - September 2010
Vector Marketing June 2008 - August 2008
Skills
Sales, Social Media, Event Planning, Microsoft Office, Public Relations, Event Management, PowerPoint, Customer Service, Public Speaking, Microsoft Excel, Microsoft Word, Marketing, Audience View Ticketing..., Sports, Sponsorship, Account Management, Time Management, New Business Development, Ticket Sales, Sports Marketing, Social Networking, Sales Management, Social Media Marketing, Advertising, Marketing Communications, Sports Management, Fundraising, Leadership, Press Releases, Cold Calling, Marketing Strategy, Market Research, Email Marketing, Salesforce.com
Education
Taylor University 2008 — 2012
BA, Communication Studies/Public Relations
Wheaton warrenville South 2004 — 2008
Hunter Wilkinson's Servpro Industries, Inc. Experience August 2012 - August 2013
Job Seeking employment
Industry Higher Education
Experience
Blyth Construction August 2013 - October 2014
Servpro Industries, Inc. August 2012 - August 2013
Remington Arms Company/PARA USA February 2011 - August 2012
Crothall Healthcare January 2010 - February 2011
Skills
AutoCAD, Microsoft Office, Inventory Control, Leadership, Team Building, Research, Customer Service, Public Speaking, Troubleshooting, Program Management, Teaching, Time Management, Operations Management, Event Planning
Education
University of North Carolina at Charlotte 2014 — 2016
Bachelor's Degree, Civil Engineering
Central Piedmont Community College 2011 — 2014
Associate's Degree, Physical Sciences, 3.4
North Mecklenburg HighSchool 2003 — 2007
High School, All, 2.35
Blyth Construction August 2013 - October 2014
Servpro Industries, Inc. August 2012 - August 2013
Remington Arms Company/PARA USA February 2011 - August 2012
Crothall Healthcare January 2010 - February 2011
Skills
AutoCAD, Microsoft Office, Inventory Control, Leadership, Team Building, Research, Customer Service, Public Speaking, Troubleshooting, Program Management, Teaching, Time Management, Operations Management, Event Planning
Education
University of North Carolina at Charlotte 2014 — 2016
Bachelor's Degree, Civil Engineering
Central Piedmont Community College 2011 — 2014
Associate's Degree, Physical Sciences, 3.4
North Mecklenburg HighSchool 2003 — 2007
High School, All, 2.35
David Viggiano's Servpro Industries, Inc. Experience 2014 - Present
Job
Industry
Experience
Servpro Industries, Inc. 2014 - Present
Education
Loyola University Chicago 2003 — 2007
Bachelor of Science (B.S.)
Servpro Industries, Inc. 2014 - Present
Education
Loyola University Chicago 2003 — 2007
Bachelor of Science (B.S.)
Martin Garvey's Servpro Industries, Inc. Experience May 2013 - August 2013
Job Student at Indiana University Bloomington
Industry
Experience
AFN June 2015 - August 2015
Nicksons Eatery May 2014 - January 2015
Servpro Industries, Inc. May 2013 - August 2013
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Basketball, Social Media
Education
Indiana University Bloomington 2012 — 2016
Bachelor's Degree, School of Public & Environmental Affairs - Management
AFN June 2015 - August 2015
Nicksons Eatery May 2014 - January 2015
Servpro Industries, Inc. May 2013 - August 2013
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Basketball, Social Media
Education
Indiana University Bloomington 2012 — 2016
Bachelor's Degree, School of Public & Environmental Affairs - Management
Bob McCaw's Servpro Industries, Inc. Experience February 2015 - Present
Job Servpro PGA Golf Specialist at Servpro Industries, Inc.
Industry Consumer Services
Experience
Servpro Industries, Inc. February 2015 - Present
UPS 1984 - 1995
Skills
Strategic Planning, Management, Sales Management, Account Management, New Business Development, Marketing, Customer Service
Education
Gordon College
Servpro Industries, Inc. February 2015 - Present
UPS 1984 - 1995
Skills
Strategic Planning, Management, Sales Management, Account Management, New Business Development, Marketing, Customer Service
Education
Gordon College
Charlie Cady's Servpro Industries, Inc. Experience January 2015 - Present
Job Production Manager at Servpro Industries, Inc.
Industry Consumer Services
Experience
Servpro Industries, Inc. January 2015 - Present
Education
University of Illinois at Urbana-Champaign 2011 — 2012
Master of Science (MS), Sports Management
St. Ambrose University 2007 — 2011
Bachelor of Arts (BA), Sports Management
Servpro Industries, Inc. January 2015 - Present
Education
University of Illinois at Urbana-Champaign 2011 — 2012
Master of Science (MS), Sports Management
St. Ambrose University 2007 — 2011
Bachelor of Arts (BA), Sports Management