Lake Trust Credit Union
Industry: Community-based organization
DescriptionLake Trust Credit Union is a community-based credit union headquartered in Brighton, Michigan. It is a not-for-profit financial cooperative owned by members of the credit union and regulated under the authority of the National Credit Union Administration. Headquarters: Brighton, MI CEO: David Snodgrass (Oct 2011–) Founded: 1944 Number of locations: 21 (2015) Number of employees: 391 (September 2015) Type of business: Credit union
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Lake Trust Credit Union Employees
LA Financial April 2013 - Present
Lake Trust Credit Union May 1983 - March 2013
Detroit Edison Credit Union May 1983 - March 2010
Skills
Accounting, Financial Analysis, Business Strategy, Project Planning, Organizational..., Mergers & Acquisitions, Credit, Credit Unions, Strategy, Process Improvement, Executive Management, Coaching, Team Building, Risk Management, Leadership, Management, Banking, Loans, Financial Services, Project Management, Business Analysis, Consumer Lending, Small Business Lending, Commercial Lending, Credit Cards, Finance, Credit Analysis, Commercial Banking, Portfolio Management, Mortgage Lending, Retail Banking, Loan Origination, Underwriting, Financial Institutions, Due Diligence, Credit Risk, Payments, Strategic Planning
Education
Eastern Michigan University 1977 — 1983
BA, Accounting
University of Phoenix
MBA
ERM: Environmental Resources Management January 2014 - Present
SustainEdge September 2012 - December 2013
Saint Louis University September 2012 - December 2013
Environmental Law & Policy Center June 2012 - August 2012
Detroit Zoological Society April 2012 - June 2012
Lake Trust Credit Union September 2011 - April 2012
Environmental Investigation Agency May 2011 - August 2011
Michigan State University May 2010 - May 2011
Skills
Microsoft Office, Spanish, Organization &..., Event Planning, Non-profits, Research, Social Media, Public Speaking, Community Outreach, PowerPoint, Facebook, Microsoft Excel, Editing, Customer Service, Public Relations, Press Releases, Policy Analysis, Microsoft Word, Sustainability, Environmental Awareness, Sustainable Business, Sustainability Reporting
Education
Saint Louis University 2012 — 2014
Master's degree, Sustainability
Michigan State University 2007 — 2011
Bachelor of Arts (B.A.), Zoology/Animal Biology
University of New South Wales 2010 — 2010
Study Abroad
Lake Trust Credit Union 2005 - 2012
Lake Trust Credit Union 2005 - 2012
Red Roof Inn November 1984 - January 2005
Skills
Customer-focused, Balance, Time & Attendance, Consumer Lending, Credit Unions
Education
Lansing Community College 1984 — 1985
1 year, Accounting
Pewamo- Westphalia 1972 — 1984
High School Diploma
Michigan First Credit Union June 2014 - Present
Michigan Schools and Government Credit Union January 2013 - June 2014
Lake Trust Credit Union January 2010 - January 2013
Peoples State Bank 2007 - 2009
Citizens First Bank 2005 - 2007
National City Bank 2004 - 2005
Lasalle Bank 2002 - 2004
Bank One 1993 - 2002
Skills
Loans, Banking, Credit, Commercial Banking, Portfolio Management, New Business Development, Business Management, Business Analysis, Start-up Consulting, Sales Management, Financial Services, Management, Commercial Lending, Investments, Leadership, Consumer Lending, Sales, Mortgage Lending, Strategic Planning, Credit Unions, Executive Management, Risk Management, Strategy, Mergers & Acquisitions, Credit Analysis, Lines Of Credit, Business Development, Wealth Management, Loan Origination, Mortgage Banking, Small Business Lending, Underwriting, Financial Analysis, Retail Banking, Cross Selling, SBA, Small Business, Deposits, Branch Management, Private Banking, Credit Risk, Construction Loans, Relationship Management, Cash Management
Education
Michigan State University 1988 — 1993
Bachelor of Science, Economics, Industrial Psychology & Sociology
Troy Athens High School 1984 — 1988
University of Lending - Rex Johnson
KeyBank September 2014 - Present
Lake Trust Credit Union September 2011 - September 2014
JP Morgan Chase February 2007 - September 2011
Skills
Commercial Lending, Commercial Banking, Commercial Real Estate, Business Development, Equipment Finance, SBA 504, SBA Express, SBA 7a, Multi Family Properties, Franchise Financing, Deposits, Networking, Construction Loans, Goal-oriented..., Goal Oriented, Highly Ambitious, Credit Risk, Credit Analysis, Lines Of Credit, Working Capital..., Creative Problem Solving, Out Of the Box, Listening to customers, Investment Properties, Real Estate Financing, Real Estate Economics, Leasing, Commercial Leasing, Success Driven, Customer Driven, Delivering Results, Banking, Consumer Lending, Credit, Finance, Financial Analysis, Loan Origination, Loans, Portfolio Management, SBA, Small Business Lending
Education
Cleary University 2001 — 2003
Bachelor of Business Administration (BBA), Finance, General
Bath Charter Township August 2010 - December 2012
Intelligent Design March 2012 - November 2012
Lake Trust Credit Union September 2008 - May 2010
dELiA*s June 2008 - September 2008
Skills
Photoshop, AutoCAD, Revit, SketchUp, Photography, Microsoft Programs, Sketching, Drawing
Education
Lawrence Technological University 2012 — 2013
Masters of Architecture, Architecture, First Year
Lawrence Technological University 2009 — 2011
Bachelors of Science, Architecture
Lansing Community College 2007 — 2009
General Associates Degree, Architecture
Cardinal Financial, LP May 2015 - Present
Cardinal Financial, LP March 2015 - May 2015
Cardinal Financial, LP August 2014 - March 2015
Trojan Labor June 2014 - August 2014
Lake Trust Credit Union January 2014 - June 2014
Starbucks January 2013 - April 2014
Eastern Michigan University September 2008 - April 2014
Second To None, Inc. September 2011 - October 2013
Charlotte Russe September 2012 - August 2013
Association for Child Development October 2012 - December 2012
Skills
Customer Service, Recruiting, Human Resources, Microsoft Office, Onboarding, Leadership, Microsoft Excel, PowerPoint, Employee Training, Personnel Management, Teamwork, Microsoft Word, Social Media, Outlook, Customer Satisfaction, Team Leadership, Data Analysis, Statistics, Public Speaking, Office Administration, Research, Facebook, Always Punctual, Higher Education, Office Management, Workers Compensation, Self-starter, Dependable Team Player, Logical Thinker, Administrative..., Receptionist Duties, Multi Tasking, Grammar, Clerical Skills, Delegation, Networking, Friendly Personality, Diversity Training, Compensation Structures, File Management, Vendor Management, Vendor Relationships, Shipping, Bulk Mailing, Packaging, Customer Retention, Analitical, Conceptual Planning, Creativity, Problem Solving
Education
Eastern Michigan University 2008 — 2014
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration
Howell High School
Lake Trust Credit Union May 2015 - Present
Self Employed May 2004 - Present
Lake Trust Credit Union October 2013 - May 2015
TCF Bank 2010 - 2013
University Productions for U of M September 2009 - December 2010
Alma College September 2005 - April 2009
WMJZ The Eagle 101.5 May 2008 - August 2008
Skills
Poised, Solid computer skills, hard working, Dependable Team Player, Customer Service, Customer Interaction, Energetic, Public Speaking, Classical Musician, Marketing Communications, Articulate Communicator, Office Administration, Leadership, Press Releases, Music, Training, PowerPoint, Sales, Banking, Credit, Microsoft Office
Education
University of Michigan 2009 — 2010
Master of Music, Church and Organ Music
Alma College 2005 — 2009
Bachelor of Fine Arts (BFA), Communication and Media Studies, Music
Lake Trust Credit Union June 2014 - Present
Premier Designs November 2013 - Present
Lake Trust Credit Union May 2012 - June 2014
Lake Trust Credit Union February 2002 - May 2012
Skills
Loans, Consumer Lending, Credit Unions, Credit, Mortgage Lending, Leadership, Banking, Strategic Planning, Management, Marketing, Training, Accounting, Finance, Loan Origination, Sales, Executive Management, Risk Management, Small Business Lending, Coaching, Credit Analysis, Team Building, Customer Service
Education
Baker College Business and Corporate Services 2010 — 2015
Bachelors, Business/Marketing with Minor in Digital Media
Lansing Community College 1998 — 2004
Associates, Graphic Design
East Lansing High School
General Diploma
Sparrow Health System IT Project ManagerSparrow Health SystemSeptember 2015 - Present
AAA Life Insurance Company March 2014 - August 2015
Livingston County United Way February 2007 - April 2014
Lake Trust Credit Union November 2011 - March 2014
PMI-MCAC October 2010 - June 2013
Henry Ford Health System March 2011 - November 2011
General Motors October 2009 - March 2011
Telecom Management Resources January 2009 - July 2009
LANDesk Software July 2008 - January 2009
Touchpaper November 2007 - January 2009
Skills
Disaster Recovery, Operations Management, Project Management, Agile Project Management, Virtualization, Program Management, ACP, Data Center, Business Analysis, Business Process..., International Project..., Lync, ITIL, IT Service Management, IT Strategy, Process Improvement, Vendor Management, SDLC, Integration, PMP, Nonprofits, Strategic Financial..., Financial Analysis, Cross-functional Team..., CRM, Non-profit..., Professional Services, International Relations, International..., Management, Information Technology, Leadership, Security, Enterprise Architecture, Strategic Planning, Networking, Team Leadership, Outsourcing, Infrastructure, Telecommunications, Team Building, Visio, Servers, Agile Methodologies, IT Management, Requirements Analysis, Software Documentation, VMware, Analysis, System Deployment
Education
Project Management Institute 2012 — 2012
Agile Certified Practitioner (ACP), Agile Project Manager
ITIL - New Horizons 2009 — 2009
ITIL Foundations, ITIL v3 Foundations
Project Management Institute - PMP 2009 — 2009
PMP, Project Management
Baker College Center for Graduate Studies 2002 — 2004
MBA, Master of Business Administration
Cleary University 1999 — 2001
BBA, Business Management
Steve Winninger & Associates January 2012 - Present
Lansing Community College September 2012 - Present
Filene Research Institute 2009 - December 2011
Lake Trust Credit Union November 1991 - October 2011
The Mortgage Center 1996 - 2011
Skills
Board Effectiveness and..., Loans, Banking, Credit, Executive Management, Risk Management, Policy Governance ®, Board Governance, Governance, Strategic Planning, Team Leadership, Leadership Development, Management Consulting, Management, Budgets, Financial Analysis, Process Improvement, Credit Unions, Leadership, Coaching, Mergers & Acquisitions, Business Strategy, Organizational..., Public Speaking, Training, Customer Service, Strategy, Executive Coaching, Policy, Change Management, Finance, Team Building, Performance Management, Business Process..., Workshop Facilitation, Human Resources, Succession Planning, Consumer Lending, Strategic Thinking, Operations Management, Business Development, Organizational..., Culture Change, Performance Improvement, Financial Services, Business Planning, Employee Engagement, Analysis, Nonprofits, Program Management
Education
University of Iowa 1965 — 1969
BA, Business and Psychology
Stanford University 1992 — 1992
Executive Development Program
Lansing Community College
Business Administration and Management, General
Scottrade August 2015 - Present
PNC August 2014 - Present
Wells Fargo August 2012 - February 2014
Lake Trust Credit Union October 2011 - August 2012
Skills
Management, Cross Selling, Loans, Teller Operations, Loan Origination, Value Based Selling, Long-term Customer..., Financial Analysis, Personal Finance, Leveraged Finance, Community Outreach, Money Management, Large Budget Management, Investment Banking, Investment Properties, Cash Handling Experience, Small Business, Direct Sales, Cold Calling Experience, Finance, Sales, Small Business Lending, Banking, Retail Banking, Customer Service, Mortgage Lending, Credit, Leadership
Education
Columbia Southern University
Bachelor of Applied Science (B.A.Sc.), Business Finance
Homestead high school
Baudville January 2014 - Present
hi5 Recognition January 2014 - Present
Lake Trust Credit Union March 2012 - January 2014
Cumulus Media October 2011 - March 2012
JPMorgan Chase July 2009 - September 2011
Diageo August 2008 - February 2010
Skills
Sales, Customer Service, Management, Loans, Marketing, Customer Satisfaction, Finance, Leadership, Microsoft Office, Time Management, New Business Development, Banking, Accounting, Employee Engagement, B2B, Drafting Proposals, Sales Management, Microsoft Excel, Financial Analysis, Account Management, Social Networking, Budgets, Sales Prospecting
Education
Grand Valley State University 2005 — 2009
BBA, Accounting
Calvin Christian High School 2001 — 2005
Lake Trust Credit Union July 2015 - Present
Amway March 2014 - July 2015
Amway May 2013 - March 2014
Grand Valley State University August 2012 - May 2013
Domino's Pizza May 2012 - August 2012
Grand Valley State University January 2012 - May 2012
Domino's Pizza May 2011 - May 2012
Cleary University September 2009 - May 2010
Skills
VMware, Linux, Java, C++, Python, Computer Security, Networking, Unix, PCI Standards, Customer Service, Computer Network..., IT Security Policies, Ruby, Operating Systems, Servers, Management, Hardware, Windows Server, Microsoft Excel, Security, Virus Removal, AIX Administration, Cfengine, Infrastructure..., Programming Concepts, Leadership, Red Hat Linux
Education
Grand Valley State University 2010 — 2014
Bachelor of Science (B.S.), Computer Science, Senior
Cleary University 2009 — 2010
Tradehome Shoes February 2015 - Present
GreenStone Farm Credit Services September 2013 - September 2014
Lake Trust Credit Union April 2013 - September 2013
Kohler Co. September 2012 - January 2013
Mills Fleet Farm June 2008 - October 2012
A&W Restaurants July 2006 - June 2008
Hometown Bank Corp September 2007 - April 2008
Skills
Retail, Cashiering, Customer Service, Time Management, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Data Entry, Teamwork, Sales, Team Leadership, Critical Thinking, Research, Payroll, Public Speaking, Social Media, Access, Employee Benefits, Fundraising, Telephone Skills, Community Outreach, Teaching, Leadership, Budgets, Visual Merchandising, Team Building, Accounting, Public Relations, Event Planning, Leadership Development, Process Improvement, Training, Employee Relations, Customer Satisfaction, Interviews, Coaching, Outlook, Human Resources, Supervisory Skills, Employee Training, Social Networking, Recruiting, Nonprofits, Strategic Planning, Staff Development
Education
Concordia University-Wisconsin 2010 — 2012
Bachelor of Arts (B.A.), Business Administration and Management, General, 3.2
Ripon College 2007 — 2008
State of Michigan July 2012 - Present
State of Michigan October 2011 - July 2012
Lake Trust Credit Union May 2010 - October 2011
Michigan Disability Rights Coalition October 2008 - September 2009
State of Michigan June 2007 - July 2007
McLaren Greater Lansing December 2006 - May 2007
Skills
Document Review, Data Entry, HIPAA, Privacy Law, Outlook, Microsoft Office, Typing, Banking, Report Preparation, Credit Unions, Internet Explorer, Database Maintenance, Secretarial Skills, Switchboard, Office Equipment..., Customer Service, Telephone Skills, Analysis, 60 WPM, Microsoft Excel, Filing, Access
Education
Lansing Community College 2008 — 2015
Pre-Medicine/Pre-Medical Studies
J. W. Sexton High School 2004 — 2008
Diploma, Psychology
Michigan Wood Fibers June 2014 - Present
PNC 2012 - 2013
Lake Trust Credit Union February 2010 - April 2012
Skills
Customer Service, Microsoft Office, Sales, Public Speaking, Microsoft Word, Marketing Strategy, Team Building, Social Media, Sales Management, Finance
Education
Davenport University 2009 — 2010
Some College, Business and Finance
Allendale Public High School 2005 — 2009
High School Diploma, Main Courses
Lake Trust Credit Union April 2005 - Present
Faygo Beverages June 2002 - April 2005
Skills
Marketing, Consumer Lending, Small Business Lending, Leadership, Banking, Customer Service, Loans, Credit, Management, Process Improvement, Strategy, Marketing Strategy, Team Building, Sales, Financial Analysis, Mortgage Lending, Training, Strategic Planning
Education
Lansing Community College
University Club of Michigan State University October 2015 - Present
Roehm's Day Spa August 2015 - Present
Lake Trust Credit Union June 2015 - Present
Lake Trust Credit Union July 2013 - Present
Lake Trust Credit Union June 2008 - June 2013
Kirlin's Hallmark June 2006 - May 2012
Lansing Lugnuts June 2006 - September 2006
Skills
Banking, Retail Banking, Cross Selling, Deposits, Customer Service, Branch Banking, Creativity, Data Entry, Cash Handling Experience, Confidentiality, Retail Sales, Cashiering, Customer Satisfaction, Phone Etiquette, Communication Skills, High Level Of Accuracy, Efficiency, Corel Draw, Wacom Tablet, Credit Unions, Time Management, Finance, Payments, Training, Sales, Team Building
Education
Lansing Community College 2014 — 2015
Therapeutic Massage, CA
Lansing Community College 2006 — 2012
Associate of Applied Arts, Computer Graphics Animation
Eastern High School 2002 — 2006
Diploma, General Education, Valedictorian
Lake Trust Credit Union September 2013 - Present
FirstMerit Bank June 2011 - September 2013
Citizens Bank - Michigan, Ohio and Wisconsin March 2010 - June 2011
Bath & Body Works September 2007 - February 2010
Skills
Retail Banking, Management, Operations Management, Retail Sales, Customer Satisfaction, Customer Retention, Customer Experience, Performance Management, Time Management, Customer Service, Training, Coaching, Leadership, Team Building, Sales, Teamwork, Banking, Retail, Team Leadership, Employee Training, Recruiting, Sales Management, Vendor Management
Education
Cleary University 2013 — 2016
Bachelor's degree, Human Resources Management/Personnel Administration, General
Ross Medical Education Center-Brighton 2007 — 2008
Arbor Networks October 2013 - Present
Lake Trust Credit Union August 2012 - October 2013
Lake Trust Credit Union January 2012 - August 2012
Lake Trust Credit Union January 2006 - January 2012
Huron River Area Credit Union August 2000 - January 2006
Eastern Michigan University January 2003 - August 2003
Skills
Loans, Financial Analysis, Access, Crystal Reports, Credit, Databases, Budgets, Research, General Ledger, Data Analysis, Financial Statements, Accruals, Microsoft Excel, Monarch, Account Reconciliation, Analysis, Finance, Financial Reporting, Leadership
Education
University of Michigan - Stephen M. Ross School of Business 2010 — 2014
MBA, Accounting and Finance
Eastern Michigan University 2000 — 2006
Bachelor of Science, Physics
Hantz Group April 2014 - Present
Dominos Headquarters November 2013 - February 2014
Lake Trust Credit Union September 2013 - November 2013
D&B Grocers July 2013 - August 2013
Michigan Department of State June 2012 - August 2012
Spartys 2010 - 2012
Waltonwood Senior Living June 2010 - September 2010
Le Cocoa Bean June 2009 - September 2009
Education
Eastern Michigan University 2014 — 2016
Master's Degree, Masters of Science in Accounting, Currently Attending
Michigan State University 2009 — 2013
Bachelor of Arts (B.A.), Accounting, 3.2
Lake Trust Credit Union August 2010 - Present
Willinghan & Cote 1992 - 2010
Education
Michigan State University
Bachelor of Arts (B.A.), Political Science and Government
University of Michigan
Master's degree, Real Estate Development/Urban Planning
University of Toledo College of Law
Doctor of Law (JD)
Lake Trust Credit Union May 2011 - Present
Lake Trust Credit Union May 2011 - August 2012
Lake Trust Credit Union April 2007 - May 2011
Lake Trust Credit Union April 2005 - April 2007
Lake Trust Credit Union September 2003 - April 2005
Skills
Consumer Lending, Credit Unions, Coaching Staff, Team Building, Highly Dedicated, Resourceful..., Efficiency, High Achiever, Community Outreach, Adaptability, Proactive self-starter, Change Champion, Outstanding time..., Hands-on leader, IRAs, Goal-driven leader, Banking, Loans, Credit, Customer Service, Branch Operation, Retail Banking, Leadership, Loan Servicing, Commercial Lending, Mortgage Banking, Commercial Banking, Credit Analysis, Time Management, Coaching
Education
Macomb Community College
Oakland Community College
Lake Trust Credit Union February 2014 - Present
Lake Trust Credit Union October 2012 - February 2014
Lincoln Financial Group June 2011 - October 2012
Lincoln Financial Group April 2009 - June 2011
Lincoln Financial Group August 2008 - April 2009
Lincoln Financial Group August 2007 - August 2008
Lincoln Financial Group August 2006 - August 2007
Skills
Financial Analysis, Accounting, Financial Accounting, Financial Reporting, Written & Oral..., Communication Skills, Leadership, Follow Through, Oracle PeopleSoft, Hyperion Essbase, Business Objects, E2 Ledger, Bloomberg, Reval, DTCC, Citrix, Derivatives, Reinsurance, Series 7, Series 27, FINRA
Education
Michigan State University 2002 — 2006
Bachelor of Arts in Business Administration, Accounting
Kelly Services (contract with Michigan Department of Human Services) February 2014 - Present
Qualified Staffing (contract) Michigan Dept. of Tech., Mgnt. & Budget, Office of Retirement Services August 2012 - July 2013
NCS Pearson, Inc. March 2013 - April 2013
NCS Pearson March 2012 - April 2012
Kelly Services (contract with Michigan Department of Treasury, Michigan Guaranty Agency) November 2011 - December 2011
NCS Pearson March 2011 - April 2011
Accountemps (contract with Multi Packaging Solutions) October 2010 - October 2010
Lake Trust Credit Union November 1995 - July 2010
Skills
Account Reconciliation, Data Entry, Access, Accounts Payable, Accounting, Outlook, Microsoft Office, Accounts Receivable, Invoicing, QuickBooks, Time Management, Microsoft Excel, General Ledger, Customer Service, Payroll, Financial Reporting, Budgets, Microsoft Word
Education
Lansing Community College
A. A., Accounting
Lansing Community College
A. A., Marketing, Business
Michigan State University
B. A., Telecommunications, Marketing
FirstMerit Bank April 2014 - Present
FirstMerit Bank April 2014 - Present
Lake Trust Credit Union February 2012 - April 2014
Mercantile Bank of Michigan 2005 - 2012
JPMorgan Chase / Bank One 2002 - 2005
Standard Federal Bank January 2002 - December 2002
Fifth Third Bank / Old Kent Bank 1994 - 2002
Universal Companies, Inc. 1984 - 1992
Skills
Commercial Banking, Commercial Lending, Credit Analysis, Loans, Small Business Lending, Credit, Banking, Consumer Lending, Portfolio Management, Underwriting, Financial Analysis, Management, Risk Management, Loan Origination, Commercial Mortgages
Education
Michigan State University 1992 — 1994
B.A., Finance
Southwestern Michigan College 1981 — 1983
Associate Degree, Mathematics
Neogen Corporation September 2013 - Present
Spartan Motors, Inc. June 2012 - September 2013
Lake Trust Credit Union February 2011 - August 2011
North Pacific Building Products Division January 1997 - April 2010
North Pacific aka, Schultz, Snyder & Steele 1997 - 2010
First of America Bank (now PNC Bank) 1992 - 1996
KPM, Incorporate January 1987 - January 1992
Skills
Consumer Collections, Commercial Collections, Exceptional Customer..., Customer Satisfaction, Accounts Receivable, Credit, Customer Relations, Negotiation, Credit Investigation, Building Relationships, Customer Service, Collections, Data Entry, Microsoft Excel, Analysis, Teamwork, Leadership, Process Improvement, Team Building, Microsoft Office, Finance, Management, Microsoft Word, Time Management, Training, Loans, Outlook, Accounting, Public Speaking, Sales Operations, Recruiting, Employee Relations, Human Resources
Education
DePaul University 1978 — 1982
Bachelor of Science, Business Administration & Management
Northeastern Illinois University
Associates Degree, Speech Communications
Ready for School September 2015 - Present
Holland Public Schools November 2013 - Present
Lake Trust Credit Union October 2011 - September 2015
Ready for School November 2011 - July 2013
United Federal Credit Union 2010 - 2011
JPMorgan Chase 2004 - 2010
Skills
Loans, Banking, Mortgage Lending, Small Business Lending, Consumer Lending, Loan Origination, Refinance, Credit, Retail Banking, FHA, Mortgage Banking, Credit Analysis, Commercial Lending, VA loans, Credit Unions, Underwriting
Education
Grand Valley State University 2004 — 2008
B.S., Business and Cultural Development
Grand Rapids Christian High School
Bachelor of Science (BS), Business and Cultural Development
Finish Line August 2014 - Present
Lake Trust Credit Union August 2013 - October 2014
Coach November 2011 - January 2014
AmeriCorps NCCC January 2013 - July 2013
Joe Randazzo's Fruit and Vegetable Market, Inc. November 2007 - January 2012
Eastern Michigan University January 2009 - April 2011
Eastern Michigan University 2010 - 2011
Eastern Michigan University March 2009 - March 2010
Skills
Cashiering, Tumblr, Critical Thinking, Student Recruiting, Facebook, Phone Skills, Clerical Skills, Event Planning, Higher Education, Interpersonal..., Phone Etiquette, Time Management, Prezi, Retail Sales, Data Entry, Tutoring, Customer Service, Admissions, Social Media, Social Networking, Recruiting, Conflict Resolution
Education
Eastern Michigan University 2008 — 2015
Bachelor's Degree, Psychology/Communications/Marketing
2004-2008Southfield-Lathrup High SchoolLathrup 2004 — 2008
Arts, and Communications Academy
Lake Trust Credit Union August 2013 - Present
Lake Trust Credit Union August 2011 - August 2013
Lake Trust Credit Union July 2009 - August 2011
Skills
Customer Service, Credit, Banking, Loans, Retail Banking, Management, Consumer Lending, Loan Origination, Finance, Leadership, Credit Analysis, Process Improvement, Credit Cards, Payments, Small Business Lending, Credit Unions, Contact Centers, Innovation
Education
Walsh College 2014 — 2016
Michigan State University 2012 — 2013
Schoolcraft College 2010 — 2012
Associate of Arts (AA), General Business
UnitedHealth Group May 2015 - Present
Lake Trust Credit Union May 2014 - April 2015
Cole Taylor Mortgage November 2012 - May 2014
Genesis10 (client Bank of America) August 2011 - June 2012
Neha M. Patel Agency- Allstate May 2009 - August 2011
Sunny Residential Mortgage July 2002 - May 2009
Covisint 2001 - 2002
Arthur Anderson 1999 - 2000
Price Waterhouse Coopers July 1997 - April 1999
Blue Cross of California 1992 - 1994
Skills
Talent Acquisition, Recruiting, Business Development, Team Building, Management, Sourcing, Project Management, Leadership, Vendor Management, Training, Interviews, Process Improvement, SDLC, Change Management, Human Resources, Performance Management, Program Management, Coaching, Internet Recruiting, Technical Recruiting, Applicant Tracking..., Cross-functional Team..., Project Planning, Business Process, Business Planning, Sales, Strategy, CRM, Outsourcing, Budgets, Talent Management, Management Consulting, Resource Management, Business Process..., Hiring, Project Delivery, Organizational..., Business Analysis, Team Leadership, Consulting, College Recruiting, Executive Management
Education
University of Toledo
Bachelor of Business Administration (B.B.A.)
New Horizon Leadership Institute 2013 — 2013
First General Credit Union January 2015 - Present
Challenge Machinery August 2011 - November 2014
Lake Trust Credit Union March 2004 - August 2011
National City Bank January 2003 - March 2004
Marsh July 2001 - September 2002
State of Indiana Budget Agency September 2000 - June 2001
Indiana University Bloomington September 1999 - May 2001
Ivy Tech State College May 2000 - August 2000
Indiana University September 1998 - May 1999
Indiana University Bloomington May 1998 - August 1998
Skills
Financial Analysis, Sales Management, Mergers & Acquisitions, Consumer Lending, Budgets, University Teaching, Personal Development, Coaching Staff, Process Improvement, Business Development, Community Outreach, Water Resources, Operational Streamlining, Building Relationships, Public Affairs, Risk Management, Training, Leadership, Management, Public Speaking, Team Building, Strategic Planning
Education
Indiana University Bloomington 1999 — 2001
MPA, Public Affairs, Public Finance
Indiana University Bloomington 1995 — 1999
BS Public Affairs, Environmenal Science & Management
Lake Trust Credit Union October 2011 - Present
Informatix, Inc. November 2010 - March 2012
Royal Technologies May 2005 - December 2010
Micro Visions, Inc. May 1995 - May 2005
Skills
Disaster Recovery, Active Directory, Network Security, Virtualization, Microsoft Exchange, Security, Windows Server, VMware, Network Administration, Project Management, Firewalls, Troubleshooting, Databases, Networking, Microsoft SQL Server, Servers, Windows
Education
Lansing Community College 1983 — 1984
Associates, Digital Electronics
DeVry
None, Digital Electronics
Michigan State University March 2015 - Present
Lake Trust Credit Union November 2011 - March 2015
Lake Trust Credit Union March 2009 - November 2011
Pier 1 Imports February 2001 - October 2009
NuUnion Credit Union November 2007 - March 2009
Skills
Training, Customer Service, Management, Sales, Deposits, 10 Key, Banking, Coaching, Retail Banking, Leadership, Consumer Lending, Payments, Microsoft Office, Strategic Planning, Time Management, Credit
Education
Lansing Community College
Renea on the GO March 2013 - Present
CEO of Renea on the GO! - a Virtual Administrative Assistant Company January 2012 - Present
Multifaceted Services, Inc. January 2012 - January 2014
Executive Women International 1992 - October 2013
Lake Trust Credit Union June 1985 - January 2012
Skills
Event Management, Fundraising, Administrative Support, Event Planning, Non-profits, Public Speaking, Volunteer Management, Board Relations, Non-profit..., Administrative..., Nonprofits, Time Management, Marketing, Project Planning, Leadership, Community Development, Program Management, Leadership Development, Strategic Planning, Microsoft Word, Training, Team Building, System Administration, Community Outreach, PowerPoint, Coaching, Social Networking, Program Development, Access, Microsoft Office, Entrepreneurship, Social Media, Employee Relations, Outlook, Customer Service, Public Relations, Recruiting, Policy, Sales, Office Management, Staff Development, Workshop Facilitation, Human Resources, Microsoft Excel, Organizational..., Budgets, Data Entry, Benefits Administration, Employee Benefits, Administration
Education
Henry Ford Community College 1970 — 1997
Associate, Business Administration
Lake Trust Credit Union July 2015 - Present
CASE Credit Union August 2014 - July 2015
CASE Credit Union August 2011 - August 2014
Citizens Bank, now part of FirstMerit Bank, N.A. May 2004 - August 2011
Flagstar Bank April 2003 - December 2003
MICHIGAN NATIONAL/STANDARD April 2000 - October 2002
Skills
Constituent Services, Retail Banking, Political Campaigns, Microsoft Excel, Banking, PowerPoint, Microsoft Word, Customer Service, Credit, Accounting, Call Center, Microsoft Office, Outlook, Financial Analysis, Customer Satisfaction, Access, Team Leadership, Team Building, Training, Strategic Planning, Public Speaking, Loans, Nonprofits, Social Media, Policy, Public Relations, Credit Unions, Management, Teamwork, Process Improvement, Leadership Development, Cross Selling, Consumer Lending, Government, Branch Management, Research, Leadership, Community Outreach, Fundraising, Budgets, Risk Management, Coaching, Sales, Project Management, Lines Of Credit, Small Business Lending, Financial Services, Organizational..., Loan Origination, Volunteer Management
Education
Michigan State University - The Eli Broad College of Business 2013 — 2014
Leadership, strategic planning, business mgt.
Ashford University 2008 — 2012
Bacholors, Political Science local Government, A
Lansing Community College 1996 — 2002
Pre-law political science
DeWitt Hight School 1992 — 1996
High School Diploma, General Studies
Modis March 2012 - Present
Lake Trust Credit Union August 2005 - March 2012
Lawrence Tech. University January 2004 - July 2005
Fineware Software Design Co. January 2000 - July 2003
Skills
J2SE, J2EE, XML, SQL, HTML, SQL Server, Databases, Java, JavaScript, CSS, Microsoft SQL Server, Crystal Reports, Java Enterprise Edition, MySQL, Software Development, UML, Visual Studio, Web Applications
Education
Lawrence Technological University 2003 — 2005
MCS, Database, AI, Software Engineering
LING-TONG Technological University 1994 — 1996
BS, Information Management
Everywhere February 2015 - Present
Walk Fashion Show April 2013 - Present
Lake Trust Credit Union July 2011 - Present
Skills
Makeup Artistry, Graphic Design, Fashion Styling, Bilingual-English/Spanis..., Film, Styling, Television, Fashion, Photography, Cosmetics, Fashion Shows, Fashion Design, Technical Design, Trend, Social Media, Customer Service
Education
Lansing Community College 2011 — 2014
Apparel and Textile Design, Fashion/Apparel Design, 4.0
Lake Trust Credit Union September 2011 - Present
Lake Trust Credit Union (State Employees Credit Union) February 2003 - September 2011
Lake Trust Credit Union (State Employees Credit Union) February 2001 - February 2003
Lake Trust Credit Union (State Employees Credit Union) March 1999 - February 2001
Skills
Customer Service, Coaching, Process Improvement, Credit, Training, Loans, Credit Unions, Banking, Call Centers, Payroll, Time Management, Teamwork, Finance, Customer Satisfaction, Budgets
Education
Lansing Community College 2014 — 2017
Criminal Justice and Corrections
Everett High School 1986 — 1990
Diploma
Lawrence Technological University September 2000 - Present
Lake Trust Credit Union July 2007 - October 2010
Lake Trust Credit Union December 1999 - July 2010
Wayne State University September 1993 - December 1997
Federal Reserve Bank of Chicago July 1987 - September 1997
Michigan Milk Producers Association June 1984 - July 1987
Skills
University Teaching, College Teaching, E-Learning, Curriculum Design, Curriculum Development, Research, Distributed Systems, Computer Networking, Operating Systems, Programming, Multiprocessor..., Business & IT Strategic..., People and Organization..., IT Merger and..., Disaster Recovery, Computer Organization..., Software Development, Java, JavaScript, C++, C, HTML, UML, JavaBeans, Visual Studio, IT Policies, Standards..., Matlab, CSS, Teaching, SQL, Unix, Artificial Intelligence, Instructional Design, Architecture, Databases, Computer Science, Web Applications, Linux, Architectures, Python, Software Engineering, Algorithms, Security, Leadership, Data Mining, Visual Basic, SOA, Visio, Networking, Network Security
Education
Wayne State University 1988 — 1993
M.S., Computer Science
Wayne State University 1982 — 1988
Post Bachelor Degree, Computer Science
Cairo University 1972 — 1976
Bachelor of Commerce (BCom), Accounting
Lake Trust Credit Union March 2015 - Present
Live Kayfabe May 2013 - Present
Jon Eslinger / Design 2006 - Present
Lake Trust Credit Union May 2013 - March 2015
Traction Partners, Inc November 2006 - May 2013
Image Printing, Inc. February 2001 - October 2006
Skills
Creative Direction, Art Direction, Graphic Design, Logo Design, Advertising, Graphics, Brand Development, Web Design, Branding & Identity, Charles Bronson Films, Typography, Headlocks & Armbars, Interaction Design, Posters, Adobe Creative Suite, Concept Development, Visual Communication, Creative Strategy, Illustration, Brochures, Layout, Magazines, Corporate Identity
Education
Bismarck State College 1999 — 2001
Associate of Science (A.S.), Graphic Design
Dickinson State University 1998 — 1999
Lake Trust Credit Union June 2014 - Present
Chemical Bank April 2013 - June 2014
Kruger Financial Services August 2012 - March 2013
Eaton Federal Savings Bank September 2007 - August 2012
Firstbank Saint Johns October 2002 - October 2007
Skills
Retirement Planning, Investment Advisory, Life Insurance, Wealth Management, Portfolio Management, Certified Financial..., Credit, Loans, Investments, Fixed Annuities, Banking
Education
Grand Valley State University 2000 — 2001
CFP, business
Alliance Catholic Credit Union September 2012 - Present
Lake Trust Credit Union March 2006 - September 2012
Convergys 2005 - 2006
Metrobank September 2001 - June 2005
Metrobank September 1998 - September 2001
Skills
Public Speaking, Plannning, Coaching, Organizational..., Leadership Development, Employee Engagement, Performance Management, Leadership, Training, Strategic Planning, Team Building, Process Improvement, Change Management, Project Management, Banking, Employee Relations, Customer Service, Instructional Design, Workshop Facilitation, Employee Training, Business Process..., Staff Development, Performance Improvement, Project Planning, Executive Coaching, Training Delivery, Onboarding, Organizational..., Culture Change, Succession Planning, Workforce Planning, Human Resources, Management Consulting, Strategy
Education
Michigan State University 2007 — 2012
MA, Higher, Adult, and Lifelong Education
University of Phoenix/Livonia Campus 2000 — 2004
Bachelor of Science, Business Management
University of Phoenix/Livonia Campus 2000 — 2004
Bachelor of Science, Marketing
Lake Trust Credit Union November 2011 - Present
Instant Cash Advance November 2007 - April 2011
Citizens Bank April 1991 - March 2007
Citizens Bank January 1995 - January 1996
Citizens Bank January 1993 - January 1995
Skills
Banking, Loans, Call Centers, Consumer Lending, Credit, Small Business Lending, Training, Customer Service
Education
Central Michigan University 1979 — 1983
Theater, History, English
Gaylord High School 1975 — 1979
Diploma
Lake Trust Credit Union January 2015 - Present
Skills
PowerPoint, Legal Research, Westlaw, Politics, Criminal Law, Legal Writing, Mediation, Employment Law, Courts, Litigation, Microsoft Office, Public Speaking, Customer Service, Trials, LexisNexis, Civil Litigation, Research, Legal Assistance, Social Media
Education
Thomas M. Cooley Law School 2011 — 2013
Michigan State University 2005 — 2009
Bachelor of Arts
The Minacs Group May 2014 - Present
Blue Cross Blue Shield of Michigan January 2013 - May 2014
Lake Trust Credit Union 2010 - January 2013
Detroit Edison Credit Union 2009 - 2010
Detroit Edison Credit Union 2001 - 2009
Skills
Databases, Network Security, Firewalls, WAN, Crystal Reports, Email Encryption, J2EE, Windows, Cisco, SQL, Java, SQL Server, Security, JavaScript, Strategic Planning, Disaster Recovery, Unix, MySQL, XML, Microsoft Office, Visio, HTML, Access, Visual Basic, C, Linux, XP, IIS, VoIP, Software Development, Operating Systems, Apache, CSS, ASP, System Administration, Team Building, Microsoft Excel, Microsoft SQL Server, Leadership, Coaching, Mentoring, Management, Project Management, Credit Unions, Web Applications, Scrum, Programming, Oracle, SDLC, Cisco Technologies
Education
Lawrence Technological University 2000 — 2001
MS, Computer Science
Soochow University (CN) 1994 — 1998
Bachelor, Computer Sciense
Community Mental Health Authority of Clinton, Eaton and Ingham Counties March 2015 - Present
Community Mental Health Authority of Clinton, Eaton and Ingham Counties March 2015 - Present
St. Vincent Catholic Charities January 2014 - December 2014
Lake Trust Credit Union January 2013 - December 2013
Sexual Aggression Peer Advocates August 2010 - May 2013
Menard's March 2011 - January 2013
Skills
Communication, Therapeutic Listening, Motivated self-starter, Goal Oriented, Career Counseling, Advocacy, Women's Studies, Violence Against Women, Child Sexual Abuse, Sexual Trauma, Sexual Identity, Sexuality Education, Sexual Violence, Women Leaders, Women's Issues, Non-profit Volunteer, Teamwork, Public Speaking, Leadership, Non-profit Volunteering, Volunteer Management, Data Entry
Education
University of Michigan 2013 — 2014
Master of Social Work (M.S.W.), Interpersonal Practice and Management of Human Services
Central Michigan University 2009 — 2013
Bachelor of Science (B.S.), History, Political Science, and Women and Gender Studies
MSU Federal Credit Union October 2005 - Present
LAFCU 1998 - 2005
Lake Trust Credit Union 1993 - 1997
Skills
SolarWinds Patch Manager, Security Camera Admin, FICS Admin, Security, Digital Persona Admin, Software Documentation, Technical Support, Active Directory, Microsoft Office, Project Management, FICS, Windows, Databases, Analysis, System Administration, Documentation, Attention To Detail
Education
New Horizons 2000 — 2011
Information Technology
Lansing Community College 1990 — 1993
Associates, Information Systems
Lake Trust Credit Union July 2015 - Present
University of Michigan Credit Union May 2007 - July 2015
Skills
Credit, Underwriting, Mortgage, Credit Unions, Credit Risk, Consumer Lending, Loans, Mortgage Lending, Banking, Refinance, Portfolio Management, Executive Management, Commercial Lending, Credit Analysis, Financial Services, Finance, Loan Origination, Mortgage Banking
Education
Indiana University—Purdue University Fort Wayne 1992 — 1998
Lake Trust Credit Union May 2015 - Present
Lake Trust Credit Union May 2014 - May 2015
Halo Group August 2013 - May 2014
Diplomat Specialty Pharmacy March 2012 - August 2013
Citizens Bank - Michigan, Ohio and Wisconsin September 2011 - February 2012
TEKsystems January 2011 - September 2011
Citizens Bank - Flint June 2004 - January 2011
Michigan Jaycees January 2003 - December 2005
Citizens Bank - Flint May 2001 - June 2004
Citizens Bank - Flint May 2000 - May 2001
Skills
SharePoint, Process Improvement, Visio, Vendor Management, Project Management, PMP, Program Management, SDLC, Banking, Project Planning, Team Building, MS Project, Risk Management, Team Leadership, Change Management, Management, Leadership, CRM, Disaster Recovery, Quality Assurance, Requirements Analysis, Microsoft Project
Education
Central Michigan University 2012 — 2014
Masters of Science Administration, Leadership
Northwood University 2006 — 2007
Bachelor Of Business Administration, Management
MESSA 2013 - Present
Lake Trust Credit Union February 1989 - October 2013
Skills
Credit Unions, Security, Disaster Recovery, Risk Management, Business Continuity, Governance, Project Management, Management, Data Center, Servers, Virtualization, Software Documentation, Strategic Planning, Training, Banking, Budgets, Process Improvement, Information Security..., Change Management, Leadership, Executive Management, Business Process..., Computer Security, Program Management, Visio, Risk Assessment, Access
Education
Spring Arbor University 2010 — 2013
Bachelor of Science, Organizational Management, 3.73
Lansing Community College 2004 — 2006
Associate, Business
Moore Living Connections June 2014 - May 2015
Astera Credit Union April 2013 - February 2014
Grand Ledge Public Schools September 2012 - March 2013
Lake Trust Credit Union October 2011 - August 2012
Potterville Public Schools February 2008 - October 2011
Michigan Catholic Conference June 1999 - August 2001
Skills
Employee Benefits, Human Resources, Data Entry, Accounts Payable, Accounts Receivable, Interviews, HRIS, Deferred Compensation, Benefits Administration, Secretarial Skills, Account Reconciliation, Receptionist Duties, Microsoft Word, Microsoft Excel, Outlook, COBRA, Insurance, Employee Engagement, Background Checks, Customer Service, Open Enrollment, Administrative..., Workers Compensation, Business Correspondence, Unemployment, Onboarding, New Hire Orientations
Education
Grand Valley State University 1996 — 1997
Bachelor of Arts (B.A.), Social Sciences
Lake Trust Credit Union September 2009 - Present
Humanergy January 2006 - February 2009
Fairfax Management Solutions LLC March 2006 - August 2006
Skills
Coaching Staff, Training & Development, Management, Sales Support, Community Involvement, Leadership Development, Strategic Planning, Process Improvement, Employee Engagement, Staff Retention, Incentive Programs, Sales Management, Experiential Learning, Team Motivator, Team Leadership, Customer Retention, Customer Service, Financial Management, Marketing Research, Product Development, Product Marketing, Employee Training, Loans, Coaching, Sales Operations, Managerial Finance, Banking, Credit, Commercial Banking, Leadership, Training, Team Building
Education
Oakland University 2010 — 2012
MBA
Albion College 2003 — 2007
Bachelor of Arts, Economics and Management
Consumers Mutual Insurance of Michigan January 2013 - Present
Stoner's Monster Mayhem May 1993 - Present
Ingham County Health Department April 2012 - January 2013
Lake Trust Credit Union February 2012 - March 2012
American Collegiate Marketing July 2001 - June 2011
Reynold's Studio/Priority Supply January 1987 - June 1995
Skills
Analytical Skills, Bookkeeping, Databases, Internet, Spreadsheet, Web Design, Word Processing, Graphics, Typing, Sales Operations, Direct Mail, Publishing, Desktop Publishing, Catalog Design, Print Publications, Mail-Order, Website Design, AS400, Fraud, Filing, Fax, Mailing/Shipping, Customer Service, Microsoft Office, Word, Excel, Access, Outlook, Adobe Acrobat, Customer Satisfaction, Research, Facebook, Inventory Management, Newsletters, Data Entry, Catalogs, Advertising, Customer Relations, Creative Problem Solving, Trade Shows, Social Media Marketing, Website Development, Creative Writing, Notary Public, Voter Registration, InDesign, Illustrator, Photography, Staff Supervision, Communication
Education
ICS: International Correspondance School 1993 — 1993
Degree of Computer Assisted Small Business Management, Small Business Administration/Management
Michigan State University 1983 — 1986
Bachelor of Arts, Theatre
Delta College 1981 — 1983
Associate of Arts, Liberal Arts
Nissan Motor Corporation January 2015 - Present
TD Auto Finance September 2013 - December 2014
Lake Trust Credit Union June 2011 - September 2013
Skills
Sales, Customer Service, Business, Non-profit Volunteer, Time Management, Team Leadership, Cross Selling, Credit Unions, Microsoft Office, Banking, Technology, Philanthropy, Leadership, Loans, Risk Management, Credit, Financial Analysis, Leadership Development, Budgets, Public Speaking, Marketing, Strategic Planning, Management, Merchandising, Project Planning, Team Building, Consumer Lending
Education
Michigan State University 2011 — 2013
Bachelor of Arts (B.A.), Business Administration and Management, General, Graduate
Lansing Community College 2009 — 2011
Business
Leslie High School 2005 — 2009
Lake Trust Credit Union June 2015 - Present
Lake Trust Credit Union November 2014 - May 2015
CP Federal Credit Union September 2013 - November 2014
CP Federal Credit Union February 2011 - September 2013
CP Federal Credit Union May 2013 - August 2013
Jackson Radio Works May 2012 - August 2012
JD Agency 2011 - 2011
Skills
Creative Writing, Listening to customers, PowerPoint, Enthusiasm to learn, Presentations, Banking, Passion for Quality, Social Media, Microsoft Office, Listener, Advertising, InDesign, Wordpress, Radio Advertising, Magazine Articles, Acting, Screenwriting, Copy Editing, Problem Solving, Press Releases, Customer Service, Finance
Education
Spring Arbor University 2009 — 2013
Bachelor of Arts (B.A.), Advertising/Public Relations, 3.940
Kellogg Community College 2010 — 2011
Macomb Community College 2009 — 2010
Performics January 2015 - Present
IgnitionOne October 2013 - December 2014
IgnitionOne June 2013 - October 2013
Sweetwaters Coffee And Tea February 2013 - May 2013
The Wurst Bar February 2012 - December 2012
Zingerman's April 2010 - August 2011
Eastern Michigan University Housing April 2009 - August 2011
Eastern Michigan University Housing October 2008 - August 2011
City of Ann Arbor, Buhr Park Pool and Ice Rink May 2009 - August 2009
Lake Trust Credit Union January 2008 - August 2008
Skills
Google Adwords, Google Analytics, SEO, Customer Service, Customer Satisfaction, Customer Experience, Marketing Communications, Sales, Microsoft Excel, Microsoft Word, Paid Search Campaigns, SEM, Positive Psychology, Cultural Diversity, Persistency, Creativity, Leadership, Social Networking, Culinary Skills, Microsoft Office, Online Advertising, Digital Marketing
Education
Eastern Michigan University 2008 — 2012
Bachelor of Business Administration (B.B.A.), Marketing
State of Michigan April 2015 - Present
SABIS® Educational Services March 2014 - April 2015
Lake Trust Credit Union 2010 - 2014
NuUnion Credit Union 2009 - 2010
Gannett 1997 - 2009
Knight Ridder Digital 2005 - 2006
Skills
Advertising, Social Media, Marketing Communications, Marketing, Public Relations, Online Advertising, Strategic Planning, Email Marketing, Team Building, Marketing Strategy, Leadership, Social Media Marketing, Budgets, Sales Management, New Business Development, Project Management, Leadership Development, Management, Public Speaking, Coaching, Strategy, Training, Sales, Recruiting, CRM, Online Marketing, Customer Service, Lead Generation, Team Leadership, Time Management, Human Resources, Business Development, Sales Operations, Employee Training, Negotiation, Program Management, Interviews, Business Planning, Cold Calling, Product Development, Forecasting, Event Management, Event Planning, Social Networking, Facebook, Media Relations, Newsletters, Account Management
Education
University of Phoenix 2012 — 2013
Master of Business Administration (MBA), Business Administration, Management and Operations
Grand Valley State University
Bachelor of Science, Communications
Mid Michigan Community College
N/A
Lake Trust Credit Union November 2014 - Present
SpartanNash June 2010 - Present
CU*Answers 2014 - 2014
Lake Michigan Credit Union 2012 - 2013
Skills
Customer Service, Microsoft Excel, Microsoft Word, Cash Handling Experience, Cash Receipts, Data Entry, Problem Solving, HIPAA, Credit Unions, General Ledger, Member Relations, Member Development, Banking, Loans, Credit, Sales, Microsoft Office, Retail Banking, Time Management
Education
Ferris State University 2014 — 2016
Bachelor's of Business Administration (B.B.A.), Human Resource Management
Grand Rapids Community College 2012 — 2014
Associate's of Applied Arts, Business Adminstration
Hudsonville High School 2008 — 2012
Lake Trust Credit Union November 1997 - Present
State Employees Credit Union (Now Lake Trust Credit Union) December 1998 - December 1999
State Employees Credit Unions (now Lake Trust Credit Union) November 1997 - December 1998
Target March 1995 - April 1997
Target May 1992 - March 1995
Target October 1990 - May 1992
Skills
Speak Spanish, Devolpment Certified, Spanish Translator, Leadership Development, Employee Engagement, Organizational..., Coaching, Strategic Planning, Leadership, Customer Service, Sales, Training, Performance Management, Talent Management, Human Resources, Employee Relations, Team Building, PowerPoint, Banking
Education
Lansing Community College 2002 — 2006
Basic Business, Credit Union Managment
Lansing Eastern High School 1990 — 1993
High School Diploma
Lake Trust Credit Union July 2011 - Present
Best Buy November 2007 - July 2011
Skills
Banking, Customer Service, Loan Origination, Loan Servicing, Credit Unions, Technical Writing, Creative Writing, Writing, Customer Experience, Consumer Lending, Loans, Teller Operations, Product Knowledge, Microsoft Technologies, Notary Public, Customer Satisfaction, Social Media, Sales, Payments, Microsoft Word, Microsoft Office, Leadership, Finance, Training, Team Building, PowerPoint
Education
Oakland University 2014 — 2017
Business Management Information Systems
Lansing Community College
Associate of Arts (A.A.), Writing, General
Beachbody Health/Fitness November 2014 - Present
Amplify Credit Union February 2014 - May 2014
Amplify Credit Union February 2014 - 2014
Lake Trust Credit Union April 2006 - May 2013
Skills
Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Sales, Team Building, Time Management, Leadership, Training
Education
Baker College of Owosso 2012 — 2013
Working towards Associates as an RN, Registered Nursing/Registered Nurse
Mason High School 1998 — 2002
High School, GED, 9-12
Lake Trust Credit Union July 2014 - Present
Von Maur April 2013 - April 2015
Von Maur April 2012 - April 2013
Blockbuster Video January 2006 - April 2012
Blockbuster November 2010 - August 2011
Blockbuster Video January 2001 - January 2006
Skills
Team Building, Negotiation, Microsoft Office, Customer Service, Budgets, Leadership
Education
Eastern Michigan University
Eastern Michigan University
General Studies
Washtenaw Community College
Lake Trust Credit Union 1986 - 2011
Skills
Accounting, Photography, Banking, General Ledger, Microsoft Office, Accounts Payable, Web Design, Office Management, Accounts Receivable, E-business, Logo Design, Dog Grooming, Microsoft Excel, Computer Literate, Customer Service, Training, Team Building, Strategic Planning, Process Improvement, Leadership, Graphic Design
Education
Lansing Community College 2012 — 2015
Associate's degree E-Business, Business, web design, design.
Lansing Community College 2011 — 2015
Associate’s Degree, Web Design, E-Business, also classes in Graphic Design and Marketing., President's list and Dean's list since returning to school in Jan of 2012
CGI July 2014 - Present
General Motors June 2013 - August 2013
FRIB-Facility for Rare Isotope Beams May 2011 - October 2012
Rock Solid Business Solutions January 2010 - August 2010
Kick in the Kilt June 2008 - August 2010
Lake Trust Credit Union July 2009 - January 2010
Skills
Finance, Microsoft Excel, Sales, Customer Service, Microsoft Word, Accounting, Financial Analysis, PowerPoint, Logistics, Project Management, Financial Modeling, Leadership, Microsoft Office, Social Media, Time Management
Education
Michigan State University 2010 — 2014
Bachelor's degree, Finance
Howell High School 2006 — 2010
Diploma
Chicago Theological Seminary June 2013 - Present
Chicago Theological Seminary July 2012 - May 2013
Chicago Theological Seminary April 2012 - July 2012
Glenwood School for Boys and Girls May 2010 - October 2011
City of Novi May 2007 - May 2009
Novi Community Credit Union September 1998 - April 2000
Michigan Credit Union League July 1996 - September 1998
Credit Union National Association February 1994 - June 1996
Lake Trust Credit Union August 1988 - February 1994
Skills
Program Management, Fundraising, Event Management, Community Outreach, Marketing, Social Media, Leadership, Training, Community Development, Budgets, Grants, Strategy, Management, Program Development, Volunteer Management, Public Relations, Marketing Communications
Education
Michigan State University 1984 — 1988
BA, Education, Consumer Economics
Novi High School 1980 — 1984
Morley April 2015 - Present
Lake Trust Credit Union August 2013 - May 2015
Kmart Corporation October 2012 - May 2013
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Microsoft Word, PowerPoint, Public Speaking, Research, Project Management, Leadership, Strategic Planning, Social Media, Sales
Education
Lansing Community College 2013 — 2016
Corunna High School 2008 — 2010
Diploma
Lake Trust Credit Union December 2013 - Present
Lake Trust Credit Union September 2009 - December 2013
Skills
Banking, Consumer Lending, Credit, Credit Analysis, Loans, Coaching, Cross Selling, Customer Service, Financial Analysis, Leadership, Loan Origination, Retail Banking, Team Building, Time Management, Training, Credit Unions
Education
Grand Valley State University 2005 — 2009
Bachelor of Business Administration (BBA), Finance
Lake Trust Credit Union February 2015 - Present
Lake Trust Credit Union November 2013 - Present
Brookline Bank March 2012 - July 2013
Brookline Bank May 2010 - March 2012
Brookline Bank January 2010 - May 2010
United Bay Community Credit Union October 2006 - October 2009
Skills
Credit, Loans, Banking, Customer Service, Commercial Banking, Cash Management, Retail Banking, Small Business Lending, Financial Services, Customer Satisfaction, Employee Training, Training, Deposits, Branch Management, Consumer Lending, Management
Education
Northwood University 2008 — 2009
B.B.A., Dual Major: Marketing/Management
Delta College 2004 — 2007
A.B.S., Management
Delta College 2004 — 2007
A.A., Liberal Arts
Lake Trust Credit Union June 2014 - Present
Comcast Spotlight July 2012 - June 2014
Blue Cross Blue Shield of Michigan December 2010 - July 2012
Flagstar Bank January 2009 - December 2010
Flagstar Bank June 2007 - December 2008
Central Michigan University August 2005 - May 2007
Skills
Microsoft Office, Project Management, Financial Analysis, Hyperion Planning, Essbase, Strategic Planning, Business Analysis, Research, Community Development, Leadership Development, Team Building, Analysis, Forecasting, Leadership, Finance, Budgets
Education
Walsh College of Accountancy and Business Administration 2010 — 2012
Master of Business Administration (MBA), Strategic Leadership
Central Michigan University 2003 — 2007
Bachelor of Science in Business Administration, Finance and Legal Studies
Lake Trust Credit Union June 2015 - Present
Lake Trust Credit Union December 2014 - June 2015
PGN Agency April 2011 - November 2014
PGN Agency May 2008 - April 2011
PGN Agency October 2007 - May 2008
Education
Michigan State University 2003 — 2007
Bachelor of Arts, Advertising
Celink 2012 - 2013
Lake Trust Credit Union October 2006 - November 2010
Skills
Accounting: such as...
Education
Davenport University 2002 — 2006
Associate's degree, Accounting
Lake Trust Credit Union March 2013 - Present
Medical Mutual of Ohio July 2008 - March 2013
Greater Toledo Area Chapter of ATD (Association for Talent Development) September 2010 - August 2011
Flagstar Bank 2003 - 2008
Skills
Training, Program Management, Employee Training, Customer Service, Management, Quality Assurance, Interviews, Team Building, Call Centers, Forecasting, Coaching, Workshop Facilitation, Employee Relations, Leadership Development, Call Center, Instructional Design, Process Improvement, Performance Management, Leadership, Analysis, Staff Development, Strategic Planning, Banking
Education
Central Michigan University 1998 — 2003
Bachelor of Applied Arts, Communications, Marketing
Versa Real Estate December 2013 - Present
JFH Entertainment 2003 - Present
Lake Trust Credit Union March 2012 - November 2013
Davisburg Rotary 2011 - July 2012
McKinley July 2011 - March 2012
Finsilver/Friedman Management Company October 2009 - July 2011
Easter Seals 2008 - June 2010
MAVDevelopment Company July 2007 - May 2009
PRS Management Services January 2003 - July 2007
KIRCO June 1991 - January 2003
Skills
Budgets, Contract Negotiation, Contract Management, Process Improvement, Strategic Planning, Property Management, Management, Facilities Management, Negotiation, Training, Financial Reporting, Due Diligence, Leadership Development, Team Leadership, Customer Service, Construction, Leadership, Sales, Process Scheduler, Human Resources, Project Planning, Finance, Team Building, Event Management, Purchasing, Music Production, Live Sound, Studio Recording, Proposal Writing, Mergers & Acquisitions, Operations Management, Event Planning, New Business Development, Coaching, Executive Management, Marketing, Project Management, Customer Satisfaction, Program Management, Small Business, Sales Management, Fundraising, Strategy, Business Strategy, Organizational..., Public Speaking, Nonprofits, Entrepreneurship, Marketing Strategy, Public Relations
Education
Madonna University - Graduate Studies 1999 — 2001
MSBA, Business Administration - Leadership Studies
Madonna University 1996 — 1999
Bachelor of Arts, Music Education
Leadership Michigan 2007 — 2008
City of Lansing - Code Enforcement July 2014 - Present
Lake Trust Credit Union April 2013 - October 2013
First Community Bank April 2012 - February 2013
H&R Block January 2010 - April 2010
CATO Fashions 2010 - 2010
Securities America 2008 - 2008
Skills
Fax, Multi-line Phone, Microsoft Works, Microsoft Word, Microsoft Excel, 10 Key, EZ Teller, Filing, Customer Service, Windows 2000, Windows Vista, Banking, Finance, Microsoft Outlook, Copying, Adobe, Microsoft Access, Microsoft PowerPoint, Corel WordPerfect, Type 55 WPM, Windows 7, Cash Handling Experience, Idea Generation, Business Ideas, Futures Thinking, Schedules, Mail Merge, Deposits, Management, Outlook, PowerPoint, Wordperfect
Education
Lansing Community College
Associate's degree, Business Administration, Management and Operations
Chief Dull Knife College 2005 — 2005
Accounting and Business/Management
Alpena Regional Medical Center September 2011 - Present
Lake Trust Credit Union 2009 - 2011
Skills
Benefits Administration, HR Policies, Employee Relations, Employee Benefits, Job Descriptions, Performance Management, Human Resources, FMLA, I-9 Compliance, Recruiting, Union Experience, Status Tracking, Billing Process, Flexible Spending..., COBRA, Terminations, Retirement Planning, Wage & Hour, Evaluations, Open Enrollment, Leaves, Track Licenses, Payments, Credit Unions, Loans, Deposits, Withdrawals, Building Relationships, Team Building, Healthcare, Hospitals
Education
Central Michigan University
Human Resources Management/Personnel Administration, General
Mid Michigan Community College
Associate of Science (A.S.), Baccalaureate Studies
Thomas Edison State College
Bachelor of Applied Science (B.A.Sc.), Human Resources Management/Personnel Administration, General
Wayne County Michigan March 2012 - July 2014
Lake Trust Credit Union October 2011 - March 2012
Uptown Entertainment March 2011 - October 2011
Skills
Cash Handling, Retail, Cashiering, Microsoft Office, Reception, Administrative Support, Customer Service, Team Leadership, Typing, Accurate Record Keeping, Records Management, Question Answering, Phone Etiquette, Mail Sorting, Order Processing, Cash Flow, Administrative..., Administrative...
Education
Henry Ford Community College 2006 — 2008
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Lake Trust Credit Union June 2009 - Present
Bank of America September 2007 - September 2008
Hearthside Home Loans April 2003 - September 2007
West Wind Realty April 1996 - July 2002
Skills
Mortgage Lending, Loans, Credit, Customer Service, Leadership, Sales, Management, Coaching, Credit Analysis, Consumer Lending, Sales Management, Refinance, Banking, Customer Satisfaction, Finance, Mortgage Banking, Commercial Lending, Small Business Lending, Team Building, Strategic Planning, Executive Management, Credit Unions, Process Improvement, Financial Analysis, Loan Origination, Business Development, Time Management, Business Planning, Problem Solving, Risk Management, Mergers & Acquisitions, Training
Education
Ferris State University 1985 — 1987
Business Management/Accounting
Navy Federal Credit Union August 2013 - Present
Navy Federal Credit Union February 2013 - May 2013
PNC August 2012 - December 2012
Great Lakes Credit Union October 2011 - June 2012
Lake Trust Credit Union February 2011 - September 2011
Skills
Commercial Banking, Branch Banking, Bank Secrecy Act, Notary Public, Team Building, Account Servicing, Computer Proficiency, Loan Origination, Foreign Languages, Non-profit Volunteering, Networking, Event Planning
Education
American Military University 2015 — 2016
Real Estate Management
Kaplan University 2015 — 2015
Life Insurance Producer
Servpro Industries, Inc. April 2012 - Present
DTN Management July 2012 - July 2015
Michigan State University July 2013 - March 2015
Smith & Nephew March 2014 - December 2014
Starbucks July 2011 - August 2013
Michigan State University August 2010 - December 2012
Lake Trust Credit Union August 2010 - March 2012
T-Mobile March 2006 - September 2009
Education
Michigan State University 2010 — 2015
Bachelor’s Degree, Communivation, Graduated
Michigan State University 2010 — 2014
Bachelor’s Degree, Human Biology, Graduated
Lake Trust Credit Union October 2011 - Present
Bank of America June 2010 - October 2011
Flagstar Bank May 2006 - June 2010
Skills
Consumer Lending, Credit, Loans, Retail Banking, Banking
Education
Cleary University 2015 — 2017
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Phoenix 2007 — 2009
Master of Business Administration (M.B.A.), Human Resources Management and Services, 3.8
Michigan State University 1999 — 2003
Bachelor's degree, Psychology
Jackson High School
Lake Trust Credit Union February 2015 - Present
JCPenney June 2014 - February 2015
JCPenney April 2012 - February 2015
JCPenney March 2010 - April 2012
Kohl's Department Stores April 2008 - March 2010
Wells Fargo October 2007 - April 2008
Skills
Management, Human Resources, Recruiting, Training, Leadership, Team Building, Performance Management, Customer Service, Sales, Employee Training, Public Speaking, Employee Relations, Merchandising, Coaching, Inventory Management, Inventory Control, Microsoft Office, Account Management, Retail, Conflict Resolution, New Hire Orientations, Hiring, Budgets, Interviews, Payroll, Team Leadership, Sourcing, Strategic Planning, Employee Benefits, Onboarding, Cold Calling, Talent Acquisition, Supervisory Skills, Cross-functional Team..., Personnel Management, Deferred Compensation, Temporary Placement, Social Networking, Business Networking
Education
Central Michigan University 2003 — 2008
Bachelor of Business Administration (B.B.A.), Marketing / Logistics Management
Lake Trust Credit Union May 2015 - Present
Lake Trust Credit Union June 2014 - May 2015
Lake Trust Credit Union July 2013 - June 2014
Agate Software, Inc. October 2008 - July 2013
Century Flexible Packaging May 2008 - October 2008
Valassis August 2006 - May 2008
Valassis May 2006 - August 2006
Skills
Market Research, Excel, Customer Service, Press Releases, Proposal Writing, Copywriting, Content Management, Social Media Marketing, Marketing Communications, PowerPoint, Event Planning, Social Media, Word, Marketing Strategy, Microsoft Office, Outlook, Online Marketing, Problem Solving, Email Marketing, Writing, Web Analytics, Photoshop, Creative Problem Solving, Management, Marketing, Integrated Marketing, Microsoft Excel, Sales, Marketing Management
Education
Eastern Michigan University 2010 — 2013
Master of Science
Northwood University 2003 — 2007
BBA
Kettering High School 1999 — 2003
Advia Credit Union January 2014 - Present
E&A Credit Union August 2011 - December 2013
Lake Trust Credit Union January 2003 - August 2011
Lake Trust Credit Union November 2001 - December 2002
Target August 1994 - November 2001
Sports Authority July 1994 - August 1994
CVS Pharmacy April 1994 - June 1994
Mervyns October 1989 - April 1994
Skills
Physical Security, Loss Prevention, Private Investigations, Fraud, AML, Banking, Risk Management, Asset Protection, Investigation, Risk Assessment, Identity Theft, Bank Secrecy Act, OFAC, Credit Unions, Auditing, Internal Controls, Internal Compliance, Building Relationships, Vendor Management, Security, Policy, Budgets, Interrogation, Management, Enforcement, Training, Financial Risk, Leadership, Finance
Education
CUNA 2012 — 2012
Bank Secrecy Act Compliance Specialist
CUNA 2011 — 2011
Credit Union Compliance Expert (CUCE)
John Reid Interview and Interrogation Program 2010 — 2010
Cornerstone University 1999 — 2001
Bachelor of Science, Business Management
Macomb Community College 1991 — 1993
Associate of Applied Science, Law Enforcement
Ford Motor Company December 2014 - Present
Cleary University February 2009 - Present
Lake Trust Credit Union September 2013 - December 2014
Bank of America July 2009 - September 2013
Eastern Michigan University December 2008 - May 2009
Confidential 2008 - 2008
Pfizer 2001 - 2008
EDS 1999 - 2000
US Navy 1989 - 1998
Skills
Research, Analysis, Microsoft Office, Problem Solving, Process Improvement, Team Building, PowerPoint, Excel, Word, Customer Relations, Customer Service, Security, Access, Public Speaking, Windows, Data Analysis, Event Planning, Teaching, Outlook, Event Management, Mentoring, Management, Microsoft Word, Training, System Administration, Time Management, Program Management, Leadership Development, Staff Development, Risk Management, Team Leadership, Leadership, Microsoft Excel, Information Security
Education
Eastern Michigan University 2007 — 2009
Technological Studies, Information Assurance
Cleary University 2007 — 2008
Business Administration, Organizational Leadership
Washtenaw Community College 1998 — 2003
Associate of Arts (A.A.), Humanities
Lake Trust Credit Union May 2015 - Present
Lake Trust Credit Union March 2013 - May 2015
eTribeca April 2012 - March 2013
Case CU 2011 - 2013
Strategic Products and Services (SPS) September 2009 - March 2012
Strategic Products and Services 2004 - March 2012
Candle Corporation December 2002 - September 2003
Swan International 1999 - 2002
Tivoli March 1996 - August 1999
Tivoli Systems 1996 - 1999
Skills
Cloud Computing, Enterprise Software, Unified Communications, Integration, SaaS, Solution Architecture, Enterprise Architecture, Wireless Networking, WAN, Network Security, Data Center, Security, TCP/IP, Messaging, Professional Services, Direct Sales, Telecommunications, Disaster Recovery, VMware Infrastructure, Microsoft Technologies, Cisco Technologies, Go-to-market Strategy, Microsoft Infrastructure, Cisco Switches
Education
Michigan State University - The Eli Broad Graduate School of Management 1980 — 1981
MBA, Marketing, Finance
Michigan State University 1975 — 1979
BA, General Business
Talmer Bank and Trust March 2013 - Present
Lake Trust Credit Union September 2011 - March 2013
Exo12 June 2008 - September 2011
Initech May 2005 - August 2008
Sheridan College 2005 - 2005
Siemens Business Services 2004 - 2005
Stream International 2001 - 2002
ModuSpec 2001 - 2001
Centrum Nieuwe Muziek Zeeland 1999 - 2001
Skills
Network Security, Vulnerability Management, Security, Vulnerability Assessment, Information Security, Penetration Testing, Computer Security, Disaster Recovery, PCI DSS, Information Security..., Firewalls, Evangelism, Computer Forensics, Linux, Servers, IDS, Cisco IOS, Risk Assessment, Information Technology, Technical Support, Application Security, VPN, Risk Management, Databases
Education
Davenport University 2008 — 2011
Masters, Information Assurance
Sheridan College 2004 — 2008
Bachelors, Information Systems Security
Algonquin College of Applied Arts and Technology 2002 — 2003
Post graduate certificate, Information Systems Security
Loyalist College 2001 — 2001
Certificate, Small Business Office Automation
SANS
GCFA, GCIH, IT
Lake Trust Credit Union July 2011 - Present
Cross Telecom 2004 - July 2012
Avaya October 2000 - June 2004
Mid-State Fluid Power October 1989 - May 2000
Skills
Unified Communications, Solution Selling, Contact Centers, Managed Services, Direct Sales, Telephony, Avaya, Management, Call Center, Marketing Strategy, Sales, CTI, Telecommunications, VoIP, Data Center, Account Management, SaaS, Channel Partners, Cloud Computing, Call Centers, Avaya Technologies, IVR
Education
University of Michigan-Flint 1984 — 1988
BAS, Business
The George Washington University
Master's Certificate in Project Management, Project Management
The George Washington University 2011 — 2013
Associates Certificate in Project Managment, Project Management
Cleary University 2015 — 2016
MBA Candidate, Business Administration and Management
Lake Trust Credit Union May 2014 - Present
Guaranteed Rate 2014 - Present
Arbor Mortgage March 2003 - Present
Arbor Mortgage March 2003 - Present
Skills
Selling, Sellers, Refinance, New Home Sales, Loans, Referrals, Mortgage Banking, Marketing, Customer Service, Credit, Real Estate, Mortgage Lending, FHA, Residential Mortgages, New Business Development, First Time Home Buyers, Sales Management, Foreclosures, Credit Analysis, Loan Origination, Leadership
Education
Davenport University 1979 — 1981
Associate, Sales and Marketing
Grand Rapids Community College 1976 — 1977
Lake Trust Credit Union March 2015 - Present
Lake Trust Credit Union February 2014 - Present
Lake Trust Credit Union February 2010 - February 2014
NuUnion Credit Union June 2007 - April 2010
NuUnion Credit Union 2002 - 2007
Michigan State University 2002 - 2004
Kolt & Serkaian Communications 1998 - 2002
Skills
Public Relations, Integrated Marketing, Rebranding, Advertising, Grassroots Outreach, Merger Communications, Brand Development, Community Relations, Media Relations, Marketing Communications, Social Media, Strategic Communications, Marketing Strategy, Event Planning, Social Media Marketing, Strategic Planning, Marketing, Training, Mergers & Acquisitions, Corporate Communications, Leadership, Team Building, Credit Unions, Management, Business Strategy, Strategy, Community Development, Brand Awareness, Nonprofits, Press Releases, Email Marketing, Business Development, Community Outreach, Program Management, Fundraising, Product Development, Banking, Grassroots
Education
Michigan State University 1994 — 1998
Bachelor's, Advertising, Public Relations
Lake Trust Credit Union September 2011 - February 2014
Northern Group, Inc. October 2007 - May 2011
GoldStar Property Management LLC March 2003 - August 2007
First Industrial Realty Trust, Inc. July 1999 - December 2002
Prentiss Properties Limited, Inc. August 1997 - July 1999
OLDE Discount Stockbrokers March 1990 - August 1997
Skills
Real Estate Development, Property Management, Leases, Project Management, Contract Management, Facilities Management, Leadership, Customer Service, Real Estate Transactions, Tenant, Management, Process Improvement, Commercial Real Estate, Financial Analysis, Strategic Planning, Construction Management, Budgets, Construction, Team Building, Investments, Negotiation, Real Estate, Corporate Real Estate, Contract Negotiation, Property, Asset Management, Sales Management
Education
Oakland University 1985 — 1989
Bachelor of Arts Degree, Political Science
Macomb Community College 1983 — 1988
Associate Degree of Applied Science, Law Enforcement
Lake Trust Credit Union October 2011 - Present
Affinity Federal Credit Union September 1994 - October 2011
National Credit Union Administration June 1988 - August 1994
Skills
Credit Unions, Loans, Credit, Banking, Executive Management, Strategic Planning, Consumer Lending, Mortgage Lending, Risk Management, Team Building, Financial Analysis, Business Strategy, Budgets, Mergers, Change Management, Leadership, New Business Development, Credit Analysis, Marketing Strategy, Coaching, Finance, Mergers & Acquisitions, Public Speaking, Strategy, Financial Institutions, Marketing, Commercial Lending, Process Improvement, Sales, Leadership Development, Training, Small Business Lending, Business Development, Credit Cards, Financial Services, Loan Origination, Portfolio Management, Underwriting, Commercial Banking, Accounting, Mortgage Banking, Retail Banking, Credit Risk, Investments, Management, Cash Management, Relationship Management, Loan Servicing, Strategic Financial..., Residential Mortgages
Education
La Salle University - School of Business Administration 2001 — 2004
MBA, Management
Indiana University of Pennsylvania 1984 — 1988
BS, Accounting
Lake Trust Credit Union March 2007 - April 2015
Chemical Bank West March 2001 - March 2007
Old Kent Bank January 1993 - February 2001
Skills
Banking, Customer Service, Loans, Leadership, Credit, Team Building, Management, Consumer Lending, Branch Management, Coaching, Employee Relations, Interviews, Finance, Credit Analysis, Training, Sales Management, Mortgage Lending, Leadership Development, Commercial Banking, Human Resources, Loan Origination, Retail Banking, Credit Unions, Cross Selling, Sales, Small Business Lending, Strategic Planning, Business Development, New Business Development, Risk Management, Branch Audit, Branch Security
Education
Grand Valley State University 1990 — 1997
BBA, Human Resource Management
Hopkins High School 1987 — 1990
Diploma, College Prep
Xerox Corporation February 2014 - Present
Fuel TV October 2011 - October 2013
U.S. Department of Justice February 2010 - October 2011
Xceed Financial Credit Union October 2007 - March 2009
Lake Trust Credit Union December 1997 - October 2007
Warner Home Video 1995 - 1997
Sanwa Bank California 1988 - 1995
Skills
Financial Analysis, Variance Analysis, Forecasting, Budgets, Financial Reporting, Finance, Accounting
Education
Wayne State University Law School 1998 — 2003
J.D., Law
California State University-Northridge 1989 — 1993
MBA, Business
Michigan State University 1983 — 1987
B.A., Finance
Lake Trust Credit Union July 2010 - Present
Lake Trust Credit Union September 2006 - July 2010
State Employes Credit Union January 1998 - September 2006
State Employees Credit Union April 1992 - January 1998
Skills
Employee Relations, Employee Engagement, Onboarding, HR Policies, Performance Management, HRIS, Leadership Development, Leadership, Training, Strategic Planning, Human Resources, Recruiting, Interviews, Management, Personnel Management, Talent Acquisition, Employee Benefits, Training Delivery, Policy, Program Management, Organizational..., Talent Management, Deferred Compensation, Employee Training, Workforce Planning, New Hire Orientations, Temporary Placement, Benefits Administration
Education
Grand Valley State University
Washtenaw Federal Credit Union October 2014 - Present
Lake Trust Credit Union March 2009 - August 2014
TCF Bank June 1997 - November 2008
Skills
Banking, Loans, Credit, Process Improvement, Consumer Lending, Coaching, Training, Management, Risk Management, Mortgage Lending, Strategic Planning, Financial Analysis, Credit Analysis, Small Business Lending, Credit Unions, Loan Origination, Commercial Lending
Education
Eastern Michigan University 1992 — 1998
Bachelor of Science (BS), Human Behavior, Social Science, Language Arts
Lake Trust Credit Union 2010 - Present
BB&T - Formerly Colonial BancGroup 2003 - 2010
Wachovia 1999 - 2002
Wachovia 1998 - 1998
Wachovia 1996 - 1998
Retail Credit 1995 - 1996
Wachovia 1994 - 1995
Wachovia 1990 - 1994
Skills
Credit, Banking, Loans, Risk Management, Consumer Lending, Strategic Planning, Commercial Lending, Credit Risk, Mortgage Lending, Portfolio Management
Education
Converse College 1988 — 1990
Graduate Study
Mars Hill College 1975 — 1979
Bachelor of Arts (B.A.)
Lake Trust Credit Union April 2013 - Present
BMO Harris Bank March 2010 - July 2012
BMO Harris Bank February 2007 - March 2010
BMO Harris Bank September 2005 - February 2007
Skills
Banking, Analysis, Credit, Loans, Management, Treasury Management, Process Improvement
Education
Cleary University 2015 — 2016
MBA
Michigan State University 2000 — 2004
Lake Trust Credit Union April 2010 - Present
NuUnion Credit Union January 1995 - March 2010
First of America Bank Corporation July 1986 - December 1994
Michigan National Bank 1981 - 1986
Michigan National Corporation 1980 - 1986
Skills
Mergers, Budget, Process Improvement, Team Building, Banking, Financial Services, Risk Management, Executive Management, Accounting, Budgets, Business Process..., Change Management, Commercial Lending, Consumer Lending, Credit, Credit Analysis, Credit Unions, Finance, Insurance, Leadership, Loans, Management, Mergers & Acquisitions, Strategic Planning, Strategy, Portfolio Management
Education
Michigan State University 1979 — 1983
Bachelor of Business Administration (BBA), Accounting and Finance
Lake Trust Credit Union August 2013 - Present
Lake Trust Credit Union 2014 - 2015
Lake Trust Credit Union 2014 - 2015
Callahan 2013 - 2015
Callahan 2013 - 2015
Citizens Bank - Flint June 2006 - July 2013
RL Polk January 2003 - June 2006
Pfizer January 2001 - January 2003
Michigan National Bank January 1990 - December 2001
Skills
Vendor Management, Disaster Recovery, SDLC, Process Improvement, Governance, ITIL, Software Documentation, PMP, Business Analysis, Strategic Planning, Banking, Project Management, Loans, Software Development, Visio, Change Management, Business Process, Mergers & Acquisitions, Team Building, Risk Management
Education
Central Michigan University 1987 — 1989
BS Computer Science, Information Technology
Northwestern Michigan College 1985 — 1986
Undergrad Studies, Engineering, Computer Science
Lake Trust Credit Union February 2002 - Present
Classic Travel 1997 - 2001
Skills
Coaching, Customer Service, Customer Relations, Credit, Banking, Training, Teamwork, Loans, Credit Unions, Team Building, Leadership, Strategic Planning, Microsoft Office, Public Speaking, Event Planning, Consumer Lending, Process Improvement, Time Management, PowerPoint, Social Media, Risk Management
Education
Lansing Community College
writing
Lansing Community College
Business
Lake Trust Credit Union September 1995 - Present
Skills
Executive Management, Budgets, Banking, Process Improvement, ALM, Risk Management, Project Management, GAAP, Cash Management, SEC filings, Leadership, Financial Reporting, Loans, Team Building, Strategic Planning, Mergers & Acquisitions, Financial Analysis, Sarbanes-Oxley Act, Credit Unions, Treasury Management, Team Leadership, Accounting, Financial Risk, Finance, Due Diligence, Financial Services
Education
Hope College 1987 — 1991
Bachelor of Arts (B.A.), Business Administration and Management, General
Lake Trust Credit Union June 2015 - Present
Flagstar Bank 2002 - May 2015
Scentsy, Inc. 2010 - 2013
Skills
Loans, Retail Banking, Mortgage Lending, Credit, Banking, Coaching, Training, Small Business, Consumer Lending, Commercial Banking, Credit Analysis, Small Business Lending, Commercial Lending, Loan Origination, Mortgage Banking, Risk Management, Cross Selling, Underwriting, Refinance, Residential Mortgages
Education
Grand Valley State University 1997 — 2001
Bachelors, Business Administration
Homer High School
Homer High School
Lake Trust Credit Union July 2013 - Present
Lake Trust Credit Union September 2011 - July 2013
NuUnion Credit Union aka Lake Trust Credit Union February 2008 - September 2011
NuUnion Credit Union June 2005 - February 2008
Skills
Banking, Loans, Coaching, Team Building, Workshop Facilitation, Process Improvement, Consumer Lending, Marketing Communications, Customer Service, Community Outreach, Risk Management, Training, Management, Leadership, Organizational..., Leadership Development, Performance Management, Employee Training
Education
Central Michigan University 2002 — 2005
M.S. Human Resources Administration
Northwood University 1994 — 1999
B.B.A. Business Management
Mortgage Center June 2015 - Present
Lake Trust Credit Union August 1985 - April 2015
Skills
Customer Service, Teamwork, Team Building, Leadership, Coaching, Consumer Lending, Sales Management, Credit, Loans, Credit Analysis, Sales, Retail Banking, Mortgage Lending, Management
Education
Kellogg Community College
Associates in Business Adminstration
Lake Trust Credit Union April 1998 - Present
Skills
Coaching, Consumer Lending, Loans, Credit Unions, Leadership, Banking, Customer Service, Microsoft Office
Education
Oakland Community College 2011 — 2013
Certification, Pastry and Baking
Central Michigan University 2001 — 2003
Master of Science (MS), Business Administration and Management, General, 3.4
University of Detroit Mercy 1984 — 1993
Bachelors Degree, Accounting and Business/Management, 2.7
Entrepreneur Institute of Mid Michigan May 2014 - Present
Lake Trust Credit Union April 2014 - June 2014
Republic Bank 1997 - 2003
Skills
Team Building, Supervisory Skills, Customer Service, Retail Banking, Banking, Microsoft Office, Employee Relations, Call Center, Loss Prevention, Team Leadership, Training, Outlook, Customer Satisfaction, Human Resources, Data Entry, Business Analysis, Employee Training, Loans, Public Speaking
Education
Michigan State University 2001 — 2006
Bachelor's degree, Criminal Justice
Michigan State University 2000 — 2006
Bachelors, Criminal Justice
Lake Trust Credit Union April 2010 - Present
Skills
Credit, Banking, Loans, Consumer Lending, Credit Analysis, Retail Banking, Commercial Banking, Loan Origination, Cross Selling, Credit Cards, Underwriting, Credit Unions, Financial Analysis, Finance, Customer Satisfaction, Sales, Customer Service, Leadership, Team Building
Education
Central Michigan University 2006 — 2012
Bachelor of Science (BS), Business Administration and Management, General
Lake Trust Credit Union May 2007 - Present
SECU 1994 - 2009
State Employees Credit Union 1988 - 1994
Skills
Leadership, Management, Sales, Business Strategy, Credit Unions, Banking, Loans, Coaching, Process Improvement, Finance, Business Planning, Consumer Lending, Financial Analysis, Strategic Planning, Risk Management, Credit, Team Building, Sales Management, Credit Analysis, Customer Satisfaction, Customer Service, Retail Banking
Education
Central Michigan University
Bachelor of Science (BS), Banking and Finance
Sacred Heart Academy High School 1974 — 1978
Co-op Services Credit Union August 2012 - Present
Lake Trust Credit Union 2007 - August 2012
Huron River Area Credit Union April 2007 - November 2007
Huron River Area Credit Union August 2006 - April 2007
Huron River Area Credit Union August 2003 - August 2006
Skills
Loss Prevention, Fraud Detection, Compliance, Microsoft Excel, Microsoft Word, Financial Crimes..., Financial Crime, Identity Theft, Banking, Credit Unions, Organization, Research, AML, Fraud, Microsoft Office, Credit, Credit Analysis, Consumer Lending, Loans, OFAC, Retail Banking, Loan Origination, Accounting, Loss Mitigation, Anti Money Laundering, Credit Cards
Education
John Reid Interview and Interrogation Program 2011 — 2011
College for Creative Studies
Schoolcraft College
Lake Trust Credit Union
Skills
Loans, Credit, Loan Origination, Consumer Lending, Credit Analysis, Banking, Credit Unions
Education
Michigan State University 1996 — 1999
Bachelor of Arts (B.A.), Art History
Oakland University 1994 — 1996
Art History
County of Ottawa August 2006 - Present
Lake Trust Credit Union July 1999 - August 2006
Education
Calvary Bible College and Theological Seminary 1978 — 1979
Bachelor's degree, Christian Education
Ovid Elsie High School 1972 — 1975
PCMI Services 2012 - Present
Lake Trust Credit Union January 2008 - January 2012
Independent Bank January 1997 - April 2007
Skills
Management, Music, Teaching, Customer Service, Public Speaking, Elementary Education, Security, Special Education, Higher Education, Finance, Coaching, Training
Education
Central Michigan University
Bachelors of Science, Elementary Education and Teaching
Mid Michigan Community College
Associates, Baccalaureate Studies and Sociology
Little Caesars August 2013 - Present
McDonald's Corporation May 2011 - Present
Lake Trust Credit Union 2012 - 2013
Skills
Cashiering, Time Management
Education
Lansing Community College 2012 — 2013
Business/Commerce, General
Grand Valley State University 2011 — 2012
Lake Trust Credit Union 2000 - Present
Skills
Finance, Real Estate License, Loan Officer, Tax Examiner, Budget Counseling, Mortgage Lending
Education
Davenport University
Financial Administration Degree, Accounting and Computer Science Degree
Lake Trust Credit Union June 2015 - Present
Vallance Household August 2012 - June 2015
Skoops Ice Cream April 2003 - September 2013
Fifth Third Bank May 2010 - August 2012
Cop A Tan June 2004 - October 2007
Skills
Customer Service, Management, Microsoft Office, Microsoft Excel, Banking, Sales, Leadership, Credit, Team Building
Education
Grand Rapids Community College 2013 — 2015
Associate's degree, Business Administration and Management, General